Table of Contents
Alienware AW2518H User Manual
Displayed below is the user manual for AW2518H by Alienware which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
Alienware AW2518H Monitor
User’s Guide
Model: AW2518H
Regulatory model: AW2518Hb
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the
United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2017 - 06
Rev. A01
|3
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rear and Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Flat Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Resolution Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Supported Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Physical Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Universal Serial Bus (USB) Interface . . . . . . . . . . . . . . . . . . . 19
USB Upstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
USB Downstream Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
USB Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . 21
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Cleaning Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . .22
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4|
Connecting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . .28
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . 28
Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . 30
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
OSD Warning Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . 40
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . .41
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Vertical Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rotating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Adjusting the Rotation Display Settings of Your
System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . 50
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
FCC Notices (U.S. Only) and Other Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand
setup guide for setup instructions.
Monitor
Stand Riser
6 | About Your Monitor
Cable Cover
Power Cable (Varies by
Country)
DP Cable
USB 3.0 Upstream Cable
(Enables the USB Ports
on the Monitor)
• Drivers and
Documentation Media
•Quick Setup Guide
• Safety, Environmental,
and Regulatory
Information
About Your Monitor | 7
Product Features
The Alienware AW2518H flat panel display has an active matrix, Thin-Film
Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor
features include:
• 62.23 cm (24.5 inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with full-
screen support or lower resolutions.
• Nvidia G-Sync-enabled and 3D Vision Ready monitor, with a extremely
high refresh rate of 240 Hz and a rapid response time of 1 ms.
• Color gamut of 72% NTSC.
• Tilt, swivel, pivot, and height adjustment capabilities.
• Removable stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort and HDMI.
• Equipped with 1 USB upstream port and 4 USB downstream ports.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• The color modes also offers different game modes, including FPS (First-
Person Shooter), RTS (Real-Time Strategy), RPG (Role-Playing Game), and
3 game modes to personalize your preference.
• Software and documentation media includes an Information File (INF),
Image Color Matching File (ICM), and product documentation.
• Arsenic-Free glass and Mercury-Free for the panel only.
• 0.5 W standby power when in sleep mode.
• Optimize eye comfort with a flicker-free screen.
• The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue, digital eye strain, and so
on. ComfortView feature is designed to reduce the amount of blue light
emitted from the monitor to optimize eye comfort.
About Your Monitor | 9
Back View
Back view with monitor stand
Label Description Use
1VESA mounting holes (100 mm
x 100 mm - behind attached
VESA Cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from monitor.
4Barcode serial number label Refer to this label if you need to
contact Dell for technical support.
5Cable-management slots
(on the left and right sides of
the stand)
Use to organize cables by placing
them through the slots.
10 | About Your Monitor
Rear and Bottom View
Rear and bottom view without monitor stand
Label Description Use
1Power cable
connector
Connect the power cable (shipped with your
monitor).
2Line-out port Connect your speakers.
NOTE: This port does not support
headphones.
3DisplayPort Connect your computer with DP cable
(shipped with your monitor).
4HDMI port Connect your computer with HDMI cable.
5USB upstream port Connect the USB cable (shipped with your
monitor) to this port and your computer to
enable the USB ports on your monitor.
6, 9 USB 3.0 port Connect your USB device.
NOTE: To use this port, you must connect the
USB cable (shipped with your monitor) to the
USB-upstream port on the monitor and to
your computer.
7USB downstream
port with Power
Charging
Connect to charge your USB device.
8Headphone-out
jack
Connect the headphones.
About Your Monitor | 11
Monitor Specifications
Flat Panel Specifications
Model AW2518H
Screen type Active matrix - TFT LCD
Panel technology TN
Aspect Ratio 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
622.3 mm (24.5 inches)
543.74 mm (21.41 inches)
302.62 mm (11.91 inches)
164545.63 mm2 (255.05 inch2)
Pixel pitch 0.2832 mm x 0.2802 mm
Pixel per inch (PPI) 90
Viewing angle 160° (vertical) typical
170° (horizontal) typical
Luminance output 400 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-Glare with 3H hardness
Backlight LED edgelight system
Response time 1 ms gray-to-gray
Color depth 16.7 million colors
Color gamut 72%* (CIE1931)
Built-in devices • USB 3.0 super-speed hub (with 1 x USB 3.0
upstream port)
• 4 x USB 3.0 downstream ports (including 1
port which supports power-charging)
12 | About Your Monitor
* Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test
standards.
Resolution Specifications
Horizontal scan range 30 kHz to 160 kHz (automatic)
Vertical scan range 30 Hz to 240 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 240 Hz
Supported Video Modes
Video display capabilities
(HDMI & DP playback)
480p, 576p, 720p, 1080p, FHD
Connectivity •1 x DP 1.2
•1 x HDMI 1.4
• 1 x USB 3.0 Upstream port (Rear)
• 2 x USB 3.0 Downstream port (Rear)
• 2 x USB 3.0 Downstream port (Bottom)
• 1 x Headphone-out jack (Bottom)
• 1 x Audio line-out jack (Rear)
Height adjustable stand
Tilt
Swivel
Pivot
0 to 130 mm
-5° to 25°
-20° to 20°
-90° to 90°
Model AW2518H
Model AW2518H
About Your Monitor | 13
Preset Display Modes
HDMI Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
IBM VGA, 640 x
480p
31.5 60 25.2 -/-
VESA, 720 x 480p 29.83 60 26.25 +/-
VESA, 720 x 576p 29.55 50 26 +/-
VESA, 800 x 600p 37.88 60 40 +/+
VESA, 1024 x 768p 48.36 60 65 -/-
HDTV, 1280 x 720p 37.5 50 74.25 +/+
HDTV, 1280 x 720p 45 60 74.25 +/+
HDTV, 1920 x
1080p
55.6 50 141.5 -/+
HDTV, 1920 x
1080p
67.5 60 148.5 +/+
DP Display Modes
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 640 x 480 31.5 60 25.2 -/-
VESA, 800 x 600 37.88 60 40 +/+
VESA, 1024 x 768 48.36 60 65 -/-
HDTV, 1920 x
1080p
67.5 60 148.5 +/+
HDTV, 1920 x
1080p @ 100 Hz
113.187 100 235.500 +/-
HDTV, 1920 x
1080p @ 120 Hz
137.26 120 285.5 +/-
HDTV, 1920 x
1080p @ 144 Hz
166.59 144 346.5 +/-
14 | About Your Monitor
NOTE: This monitor supports NVIDIA G-Sync and NVIDIA 3D Vision
Ready. Please visit http://www.geforce.com to know whether your
NVIDIA graphics card supports the G-SYNC feature.
Electrical Specifications
Video input signals • HDMI 1.4, 600 mV for each differential line,
100 ohm input impedance per differential
pair
• DisplayPort 1.2, 600 mV for each
differential line, 100 ohm input impedance
per differential pair
Synchronization input signals Separate horizontal and vertical
synchronization, polarity-free TTL level, SOG
(Composite SYNC on green)
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz +
3 Hz / 1.5 A (typical)
Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)
Physical Characteristics
HDTV, 1920 x
1080p @ 200 Hz
228 200 474.24 +/+
HDTV, 1920 x
1080p @ 240 Hz
278.4 240 556.8 +/+
Model AW2518H
Model AW2518H
Signal cable type • Digital: HDMI, 19 pins (cable not included)
• Digital: DisplayPort, 20 pins
• Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended) 523.3 mm (20.6 inches)
Height (compressed) 418.4 mm (16.5 inches)
Width 555.8 mm (21.88 inches)
About Your Monitor | 15
Environmental Characteristics
Depth 268.6 mm (10.57 inches)
Dimensions (without stand)
Height 327.9 mm (12.91 inches)
Width 555.8 mm (21.88 inches)
Depth 64.6 mm (2.54 inches)
Stand dimensions
Height (extended) 426.7 mm (16.8 inches)
Height (compressed) 418.4 mm (16.5 inches)
Width 465.7 mm (18.33 inches)
Depth 268.6 mm (10.57 inches)
Weight
Weight with packaging 11.7 kg (25.79 lb)
Weight with stand assembly
and cables
7.14 kg (15.74 lb)
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
3.5 kg (7.72 lb)
Weight of stand assembly 3.28 kg (7.23 lb)
Front frame gloss Black Frame - 30 gloss unit (max.)
Model AW2518H
Compliant Standards
• Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating •Storage: -20 °C to 60 °C (-4 °F to 140 °F)
•Shipping: -20 °C to 60 °C (-4 °F to
140 °F)
Humidity
Operating 10% to 80% (non-condensing)
16 | About Your Monitor
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your
PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as Power Save Mode*. If the computer detects input from
the keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of
this automatic power saving feature.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active Blue 73 W (maximum)**
26 W (typical)
Active-off
mode
Inactive Inactive Blanked Amber
(blinking)
Less than 0.5 W
Switch off ---Off Less than 0.3 W
* Zero power consumption in OFF mode can only be achieved by disconnecting
the main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
Non-operating • Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation • 249.1 BTU/hour (maximum)
•88.7 BTU/hour (typical)
About Your Monitor | 17
Pin Assignments
DisplayPort Connector
Pin Number 20-pin Side of the Connected
Signal Cable
1ML0(p)
2GND
3ML0(n)
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 GND
14 GND
15 AUX(p)
16 GND
17 AUX(n)
18 GND
19 Re-PWR
20 +3.3 V DP_PWR
18 | About Your Monitor
HDMI Connector
Pin
Number
19-pin Side of the Connected
Signal Cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5V POWER
19 HOT PLUG DETECT
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so that
the system can configure itself and optimize the monitor settings. Most monitor
installations are automatic; you can select different settings if desired. For more
information about changing the monitor settings, see Operating the Monitor.
About Your Monitor | 19
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
monitor.
Transfer Speed Data Rate Power Consumption*
Super-speed 5 Gbps 4.5 W (Max, each port)
High speed 480 Mbps 4.5 W (Max, each port)
Full speed 12 Mbps 4.5 W (Max, each port)
NOTE: This monitor is Super-Speed USB 3.0 compatible.
* Up to 2 A on USB downstream port (port with lightning icon) with
BC1.2-compliant devices or normal USB devices.
USB Upstream Connector
Pin
Number
9-pin Side of the
Connector
1VCC
2D-
3D+
4GND
5SSTX-
6SSTX+
7GND
8SSRX-
9SSRX+
20 | About Your Monitor
USB Downstream Connector
Pin
Number
9-pin Side of the
Connector
1VCC
2D-
3D+
4GND
5SSRX-
6SSRX+
7GND
8SSTX-
9SSTX+
USB Ports
• 1 upstream - rear
• 2 downstream - rear
• 2 downstream - bottom
• Power Charging Port- the port with lightning icon; supports fast
current charging capability if the device is BC1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
NOTE: The monitor's USB interface works only when the monitor is On or
in the power save mode. If you turn Off the monitor and then turn it On,
the attached peripherals may take a few seconds to resume normal
functionality.
About Your Monitor | 21
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell
Monitor Quality and Pixel Policy, see Dell Support site at: http://
www.dell.com/support/monitors.
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the Safety Instructions before cleaning the
monitor.
WARNING: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with
water. If possible, use a special screen-cleaning tissue or solution suitable
for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive
cleaners, or compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with
a cloth.
• Handle your monitor with care as a darker-colored monitor may get
scratched and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
22 | Setting Up the Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the
factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To attach the monitor stand:
1. Place the monitor on a soft cloth or cushion.
2. Attach the stand riser till it snaps into place.
Setting Up the Monitor | 23
3. Route and connect the necessary cables to the monitor, as shown in the
illustration.
a. Power cable
b. DP cable
c. HDMI cable (optional, cable not included)
d. USB upstream cable
e. USB downstream cables (optional, cable not included)
NOTE: Route each cable neatly so that the cables will be organized after
the cable cover is attached.
WARNING: Do not plug-in or turn-on the power to the monitor until you
are instructed to do so.
4. Slide the cable cover till it snaps into place.
NOTE: Ensure that the cables may pass through the bottom of the cable
cover.
24 | Setting Up the Monitor
Connecting the Computer
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
NOTE: Do not connect all cables to the computer at the same time.
NOTE: See also Attaching the Stand.
To connect your monitor to the computer:
1. Connect the other end of the connected DP or HDMI cable to your
computer.
2. Connect the upstream USB 3.0 port (cable supplied) to an appropriate
USB 3.0 port on your computer. (See Rear and Bottom View for details.)
3. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the
monitor.
4. Plug the power cables for your computer and monitor into a nearby outlet.
5. Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not
display an image, see Universal Serial Bus (USB) Specific Problems.
NOTE: The graphics are used for the purpose of illustration only.
Appearance of the computer may vary.
Setting Up the Monitor | 25
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To remove the stand:
1. Turn off the monitor.
2. Unplug the cables from the computer.
3. Place the monitor on a soft cloth or cushion.
4. Gently slide off the cable cover from the monitor.
5. Unplug the cables from the monitor.
26 | Setting Up the Monitor
6. Press and hold the stand release button.
7. Lift the stand riser up and away from the monitor.
Setting Up the Monitor | 27
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2. Remove the stand.
3. Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the monitor.
5. Mount the monitor on the wall by following the instructions that comes with
the wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 14 kg.
28 | Operating the Monitor
Operating the Monitor
Power On the Monitor
Press the Power button to turn on the monitor.
Using the Front-Panel Controls
Use the control buttons on the front of the monitor to adjust settings.
The following table describes the front-panel buttons:
Front-Panel Button Description
1
Shortcut key/
Preset Modes
Use this button to choose from a list of preset color modes.
2
Shortcut key/
Game Enhance
Mode
Use this button to launch the Game Enhance Mode menu.
3
Shortcut key/
Dark Stabilizer
Use this button to launch the Dark Stabilizer menu.
Operating the Monitor | 29
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front-Panel Button Description
1Use the Up button to adjust (increase ranges) items in the
OSD menu.
2Use the Down button to adjust (decrease ranges) items in the
OSD menu.
3Use the Select button to confirm your selection.
4Use the Back button to go back to the previous menu.
4
Shortcut key/
Brightness/
Contrast
Use this button to directly access the Brightness/Contrast
menu.
5
Menu
Use the MENU button to launch the On-Screen Display
(OSD). See Accessing the Menu System.
6
Exit
Use this button to exit the OSD main menu.
Up
Down
Select
Back
30 | Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the button to launch the OSD menu and display the main menu.
2. Press the and buttons to move between the setting options. As you
move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the
monitor.
3. Press the button once to activate the highlighted option.
4. Press the and buttons to select the desired parameter.
5. Press to enter the submenu and then use the directional buttons,
according to the indicators on the menu, to make your changes.
6. Select the button to return to the main menu.
Operating the Monitor | 31
Icon Menu and
Submenus
Description
Game Use this menu to personalize your visual gameplay experience.
Preset Modes Allows you to choose from a list of preset color modes.
•Standard: Loads the monitor's default color settings. This is
the default preset mode.
•FPS: Loads color settings ideal for First-Person Shooter
games.
•RTS: Loads color settings ideal for Real-Time Strategy
games.
•RPG: Loads color settings ideal for Role-Playing games.
•Game 1/Game 2/Game 3: Allows you to customize the
color settings for your gaming needs.
32 | Operating the Monitor
Preset Modes •ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for your
eyes.
WARNING: The possible long-term effects of
blue light emission from the monitor may cause
personal injury such as digital eye strain, eye
fatigue and damage to the eyes. Using monitor for
extended periods of time may also cause pain in
parts of body such as neck, arm, back and
shoulder.
To reduce the risk of eye strain and neck/arm/back/
shoulder pain from using the monitor for long periods of
time, we suggest you to:
1. Set the distance of the screen between 20 inches to 28
inches (50cm-70cm) from your eyes.
2. Blink frequently to moisten your eyes or wet your eyes
with water after prolonged usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every
two hours.
4. Look away from your monitor and gaze at a distant
object at 20 feet away for at least 20 seconds during
the breaks.
5. Perform stretches to relieve tension in the neck, arm,
back, and shoulders during the breaks.
•Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
•Cool: Decreases the color temperature. The screen appears
cooler with a blue tint.
•Custom Color: Allows you to manually adjust the color
settings. Press the and buttons to adjust the three
colors (R, G, B) values and create your own preset color
mode.
Operating the Monitor | 33
Game Enhance
Mode
The feature offers three available functions to enhance your
gameplay experience.
•Off
Select to disable the functions under Game Enhance Mode.
•Timer
Allows you to disable or enable the timer at the upper left
corner of the display. The timer shows the time elapsed since
the game starts. Select an option from the time-interval list to
measure your target game rate.
•Frame Rate
Selecting On allows you to display the current frames per
second when playing games. The higher the rate, the
smoother the motion appears.
•Display Alignment
Activate the function to help ensure the perfect alignment of
the video contents from multiple displays.
Response Time Allows you to set the Response Time to Normal, Fast or
Super Fast.
NOTE: The function is disabled when ULMB is set to On.
34 | Operating the Monitor
ULMB ULMB (Ultra Low Motion Blur) helps have less of a motion
blur effect while you are watching fast-moving images. When
the graphics card supports G-SYNC, make sure that the
Enable G-SYNC function is not selected in the NVIDIA
Control Panel, ULMB will be automatically enabled.
NOTE: This function is available when the refresh rate is
100 Hz, 120 Hz or 144 Hz.
NOTE: When ULMB is enabled, the message of ULMB Mode
is displayed on the lower-left corner of the OSD. When G-
SYNC is enabled in the NVIDIA Control Panel, the message
of G-SYNC Mode is displayed instead. If your system doesn’t
support G-SYNC, then the message of Normal Mode is
displayed.
ULMB Pulse
Width
Allows you to adjust the panel's backlight a bit, so as to reduce
motion blur. Use or to adjust the level from 10 to 100.
Smaller values decrease motion blur and brightness.
Dark Stabilizer The feature improves the visibility in the dark gaming
scenarios. The higher the value (between 0 to 3), the better
visibility in dark area of the display image.
Reset Game Select this option to restore default game settings.
Operating the Monitor | 35
Brightness/
Contrast
Use this menu to activate Brightness/Contrast adjustment.
Brightness Brightness adjusts the luminance of the backlight.
Press the button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
Contrast Adjust the Brightness first, and then adjust the Contrast only
if further adjustment is necessary.
Press the button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
36 | Operating the Monitor
Input Source Use the Input Source menu to select between the different
video signals that may be connected to your monitor.
HDMI Select the HDMI input when you are using the HDMI
connector.
DP Select the DP input when you are using the DisplayPort (DP)
connector.
AlienFX
Lighting
Use this menu to adjust the Alienware logo lighting and Triad
lights on the back of the monitor.
Operating the Monitor | 37
Color To specify an LED lighting color, select On and press the
button to highlight the Color option, then you can make a
selection from the list of 20 available colors.
To turn off the LED lighting function, select Off.
Spectrum When you select On, the LED lighting glows and changes
colors in sequence of spectrum: red, orange, yellow, green,
blue, indigo, and violet.
Reset AlienFX
Lighting
Select this option to restore default lighting settings.
Audio
Volume Allows you to set the volume level of headphone output.
Use or to adjust the volume level from 0 to 100.
Reset Audio Select this option to restore default audio settings.
38 | Operating the Monitor
Menu Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Language Set the OSD display to one of the eight languages (English,
Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the and buttons (min. 0 / max. 100).
Timer Sets the length of time the OSD will remain active after the
last time you pressed a button.
Use or to adjust the slider in 1 second increments, from
5 to 60 seconds.
Reset Menu Reset all OSD settings to the factory preset values.
Operating the Monitor | 39
Personalize
Shortcut Key 1 Allows you to choose a feature from Preset Modes, Game
Enhance Mode, Dark Stabilizer, Brightness/Contrast, Input
Source, or Volume and set it as a shortcut key.
Shortcut Key 2
Shortcut Key 3
Shortcut Key 4
Reset
Personalization
Restores shortcut keys to factory defaults.
Others
Display Info Displays the monitor's current settings.
Power Saving The default setting is On, letting the monitor go to sleep as the
system sleeps. Selecting Off may prevent the monitor from
going into deep sleep and being unable to wake up.
NOTE: Pressing any button (except the Power button) on the
front panel of the monitor may also wake up the monitor after
it goes into deep sleep.
Factory Reset Reset all settings to the factory preset values.
40 | Operating the Monitor
OSD Warning Message
When the monitor enters the Power Saving mode, the following message
appears:
See Troubleshooting for more information.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows® 7, Windows® 8, and Windows® 8.1:
1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch
to classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
In Windows® 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Depending on your computer, complete one of the following
procedures:
If you have a Dell desktop or portable computer:
• Go to http://www.dell.com/support, enter your service tag, and
download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic
drivers.
• Go to your graphics card website and download the latest graphic drivers.
Operating the Monitor | 41
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for set-up
instructions.
Tilt, Swivel
With the stand attached to the monitor, you can tilt and swivel the monitor for
the most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the
factory.
Vertical Extension
NOTE: The stand extends vertically up to 130 mm. The figure below
illustrates how to extend the stand vertically.
Operating the Monitor | 43
Rotate clockwise
Rotate counterclockwise
NOTE: To use the Display Rotation function (Landscape versus Portrait
view) with your Dell computer, you require an updated graphics driver
that is not included with this monitor. To download the graphics driver, go
to www.dell.com/support and see the Download section for Video
Drivers for latest driver updates.
44 | Operating the Monitor
NOTE: When in the Portrait View Mode, you may experience
performance degradation in graphic-intensive applications (3D Gaming
and etc.).
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure
below to adjust the Rotation Display Settings of your system.
NOTE: If you are using the monitor with a non-Dell computer, you need
to go the graphics driver website or your computer manufacturer website
for information on rotating the 'contents' on your display.
To adjust the Rotation Display Settings:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set the
preferred rotation.
4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand
column select NVRotate, and then select the preferred rotation.
5. If you have an Intel® graphics card, select the Intel graphics tab, click
Graphic Properties, select the Rotation tab, and then set the preferred
rotation.
NOTE: If you do not see the rotation option or it is not working correctly,
go to www.dell.com/support and download the latest driver for your
graphics card.
Troubleshooting | 45
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your
monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper
Self-Test operation, remove all digital cables from the back of computer.
3. Turn on the monitor.
NOTE: A dialog box should appear on-screen (against a black
background), if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED blinks amber.
NOTE: This box also appears during normal system operation, if the video
cable becomes disconnected or damaged.
4. Turn Off your monitor and reconnect the video cable; then turn On both
your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning
properly.
46 | Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 3 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 3 again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, and white
screens.
The test is complete when the white screen appears. To exit, press Button 3
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.
Troubleshooting | 47
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/
Power LED off
No picture • Ensure that the video cable connecting the
monitor and the computer is properly connected
and secure.
• Verify that the power outlet is functioning
properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in
the Input Source menu.
No Video/
Power LED on
No picture or no
brightness
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in
the Input Source menu.
Poor Focus Picture is fuzzy,
blurry, or
ghosting
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct
aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect
that can occur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http:/
/www.dell.com/support/monitors.
Stuck-on Pixels LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http:/
/www.dell.com/support/monitors.
48 | Troubleshooting
Brightness
Problems
Picture too dim
or too bright
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
• Reset the monitor to factory settings.
Horizontal/
Vertical Lines
Screen has one
or more lines
• Reset the monitor to factory settings.
• Perform monitor self-test feature check and
determine if these lines are also in self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
Synchronization
Problems
Screen is
scrambled or
appears torn
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the scrambled screen appears in
self-test mode.
• Check for bent or broken pins in the video cable
connector.
• Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs in
self-test mode.
Missing Color Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Check for bent or broken pins in the video cable
connector.
Troubleshooting | 49
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
• Reset the monitor to factory settings.
Cannot adjust
the monitor with
the buttons on
the front panel
OSD does not
appear on the
screen
• Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is blue
• Check the signal source. Ensure the computer is
not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width
of the screen
• Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
Wrong Color Picture color not
good
• Change the settings of the Preset Modes in the
Game menu OSD depending on the application.
• Adjust R/G/B value under Custom Color in
Game menu OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a
long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off
the monitor at all times when not in use (for more
information, see Power Management Modes).
• Alternatively, use a dynamically changing
screensaver.
50 | Troubleshooting
Universal Serial Bus (USB) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
USB interface is
not working
USB peripherals
are not working
• Check that your monitor is turned On.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Switch Off and then turn On the monitor again.
• Reboot the computer.
• Some USB devices like external portable HDD
require higher electric current; connect the
device directly to the computer system.
High Speed USB
3.0 interface is
slow
High Speed USB
3.0 peripherals
working slowly
or not working at
all
• Check that your computer is USB 3.0-capable.
• Some computers have USB 3.0, USB 2.0, and
USB 1.1 ports. Ensure that the correct USB port is
used.
• Reconnect the upstream cable to your computer.
• Reconnect the USB peripherals (downstream
connector).
• Reboot the computer.
Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in
Wireless USB
peripherals
responding
slowly or only
working as the
distance
between itself
and its receiver
decreases
• Increase the distance between the USB 3.0
peripherals and the wireless USB receiver.
• Position your wireless USB receiver as close as
possible to the wireless USB peripherals.
• Use a USB-extender cable to position the
wireless USB receiver as far away as possible
from the USB 3.0 port.
Appendix | 51
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com/regulatory_compliance.
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-
3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell