AOC 24G2E5 User Manual
Displayed below is the user manual for 24G2E5 by AOC which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
1
LCD Monitor User Manual
24G2E/27G2E/24G2E5/27G2E5
LED backlight
www.aoc.com
©2019 AOC. All Rights Reserved.
2
Safety ........................................................................................................................................................................ 3
National Conventions ......................................................................................................................................... 3
Power ................................................................................................................................................................ 4
Installation .......................................................................................................................................................... 5
Cleaning............................................................................................................................................................. 6
Other .................................................................................................................................................................. 7
Setup ........................................................................................................................................................................ 8
Contents in Box ................................................................................................................................................. 8
Setup Base ........................................................................................................................................................ 9
Adjusting the monitor ....................................................................................................................................... 10
Connecting the Monitor .................................................................................................................................... 11
Adaptive-Sync function .................................................................................................................................... 12
Adjusting ................................................................................................................................................................. 13
Hotkeys ............................................................................................................................................................ 13
OSD Setting ..................................................................................................................................................... 14
Luminance ................................................................................................................................................ 15
Image Setup ............................................................................................................................................. 16
Color Setup ............................................................................................................................................... 17
Picture Boost ............................................................................................................................................ 18
OSD Setup ............................................................................................................................................... 19
Game Setting ............................................................................................................................................ 20
Extra ......................................................................................................................................................... 21
Exit............................................................................................................................................................ 22
LED Indicator ................................................................................................................................................... 23
Troubleshoot ........................................................................................................................................................... 24
Specification ............................................................................................................................................................ 26
General Specification ....................................................................................................................................... 26
Preset Display Modes ...................................................................................................................................... 28
Pin Assignments .............................................................................................................................................. 29
Plug and Play ................................................................................................................................................... 31
3
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.
4
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will
fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug,
have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the
safety purpose of the grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V ~, Min. 5A
The wall socket shall be installed near the equipment and shall be easily accessible.
5
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or with
the stand:
6
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
7
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
8
Setup
Contents in Box
Not all signal cables (HDMI / DP / VGA / USB /Audio cables), CD manual will be provided for all countries and
regions. Please check with the local dealer or AOC branch office for confirmation.
CD Manual Warranty card Stand Base
Power Cable HDMI Cable DP Cable VGA Cable USB Cable Audio Cable
Monitor
9
Setup Base
Please setup or remove the base following the steps as below.
Please place the monitor on a soft and flat surface to prevent the scratch.
Setup:
Remove:
10
Adjusting the monitor
For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to
your own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
11
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
1 HDMI 2
2 HDMI 1
3 DP
4 Analog (D-Sub 15-Pin VGA cable)
5 Earphone out
6 Power
To protect equipment, always turn off the PC and LCD monitor before connecting.
1. Connect the power cable to the AC port on the back of the monitor.
2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3. (Optional – Requires a video card with HDMI port) - Connect one end of the HDMI cable to the back of the
monitor and connect the other end to the computer’s HDMI port.
4. (Optional – Requires a video card with DP port) - Connect one end of the DP cable to the back of the monitor
and connect the other end to the computer’s DP port.
5. Turn on your monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
12
Adaptive-Sync function
1. Adaptive-Sync function is working with DP/HDMI1/HDMI2
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
AMD Radeon™ RX 480
AMD Radeon™ RX 470
AMD Radeon™ RX 460
Radeon Pro Duo
AMD Radeon R9 300 Series
AMD Radeon R9 Fury X
AMD Radeon R9 360
AMD Radeon R7 360
AMD Radeon R9 295X2
AMD Radeon R9 290X
AMD Radeon R9 290
AMD Radeon R9 285
AMD Radeon R7 260X
AMD Radeon R7 260
13
Adjusting
Hotkeys
1
Source/Auto/Exit
2
Game Mode/<
3
Dial Point/>
4
Menu/Enter
5
Power
Source/Auto/Exit
When the OSD is closed, press “ ” button will be Source hot key function.
When the OSD is closed, press “ ” button continuously about 2 seconds to do auto configure (Only for the
models with D-Sub).
Game Mode/<
When there is no OSD, press ”<” key to open game mode function, then press ”<” or “>” key to select game mode
(FPS, RTS, Racing, Gamer 1, Gamer 2 or Gamer 3) basing on the different game types.
Dial Point
When there is no OSD, press Dial Point button to active Dial Point menu, and then press “<” or “>” to set Dial Point
on or off.
Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.
Power
Turn on/off the monitor.
14
OSD Setting
Basic and simple instruction on the control keys.
1. Press the MENU-button to activate the OSD window.
2. Press or to navigate through the functions. Once the desired function is highlighted,
press the to activate it. If there is a sub-menu, press or to navigate through the sub-menu
functions.
3. Press or to change the settings of the selected function. Press to exit. If you want to adjust
any other function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and
then press power button to turn the monitor on. To un-lock the OSD - press and hold the
MENU-button while the monitor is off and then press power button to turn the monitor on.
Notes:
1. If the product has only one signal input, the item of "Input Select" is disabled.
2. If the product screen size is 4:3 or input signal resolution is native resolution, the item of "Image Ratio" is
disabled.
3. One of DCR, Color Boost and Picture Boost functions is activated; the other two functions are turned off
accordingly.
15
Luminance
Contrast
0-100
Contrast from Digital-register.
Brightness
0-100
Backlight Adjustment
Eco mode
Standard
Standard Mode
Text
Text Mode
Internet
Internet Mode
Game
Game Mode
Movie
Movie Mode
Sports
Sports Mode
Reading
Reading Mode
Gamma
Gamma1
Adjust to Gamma 1
Gamma2
Adjust to Gamma 2
Gamma3
Adjust to Gamma 3
DCR
Off
Disable dynamic contrast ratio
On
Enable dynamic contrast ratio
HDR
Effect/Mode
OFF
Adjust HDR Effect/Mode
HDR Picture
HDR Movie
HDR Game
16
Image Setup
Clock
0-100
Adjust picture Clock to reduce Vertical-Line noise.
Phase
0-100
Adjust Picture Phase to reduce Horizontal-Line noise.
Sharpness
0-100
Adjust picture sharpness.
H. Position
0-100
Adjust the horizontal position of the picture.
V. Position
0-100
Adjust the vertical position of the picture.
17
Color Setup
Color Temp.
Warm
Recall Warm Color Temperature from EEPROM.
Normal
Recall Normal Color Temperature from EEPROM.
Cool
Recall Cool Color Temperature from EEPROM.
sRGB
Recall SRGB Color Temperature from EEPROM.
User
Recall User Color Temperature from EEPROM
DCB Mode
Full Enhance
ON/OFF
Disable or Enable Full Enhance Mode.
Nature Skin
ON/OFF
Disable or Enable Nature Skin Mode.
Green Field
ON/OFF
Disable or Enable Green Field Mode.
Sky-blue
ON/OFF
Disable or Enable Sky-blue Mode.
AutoDetect
ON/OFF
Disable or Enable AutoDetect Mode.
DCB Demo
ON/OFF
Disable or Enable Demo.
Red
0-100
Red gain from Digital-register.
Green
0-100
Green gain from Digital-register.
Blue
0-100
Blue gain from Digital-register.
18
Picture Boost
Bright Frame
ON/OFF
Enable/Disable Bright Frame
Frame Size
14-100
Adjust the Size of the Frame
Brightness
0-100
Brightness Adjustment for Enhance Area
Contrast
0-100
Contrast Adjustment for Enhance Area
H. position
0-100
Adjust the horizontal position of the Frame
V. position
0-100
Adjust the vertical position of the Frame
Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
19
OSD Setup
Language
Select the OSD language.
Timeout
5-120
Adjust the OSD timeout.
DP Capability
1.1/1.2
please be noted that only DP1.2 support free sync
function
H. Position
0-100
Adjust the horizontal position of the OSD.
V. Position
0-100
Adjust the vertical position of the OSD.
Volume
0-100
Volume Adjustment.
Transparence
0-100
Adjust the OSD.
Break Reminder
ON/OFF
Break reminder if the user continuously work for more
than 1hrs.
Notes:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1
20
Game Setting
Game Mode
FPS
For playing FPS (first Person Shooters) games.
Improves dark theme black level details.
RTS
For playing RTS (Real Time Strategy). Improves the
image quality.
Racing
For playing Racing games, Provides fastest response
time and high color saturation.
Gamer 1
User’s preference settings saved as Gamer 1.
Gamer 2
User’s preference settings saved as Gamer 2.
Gamer 3
User’s preference settings saved as Gamer 3.
off
No optimization by Smart image game
Shadow Control
0-100
Shadow Control Default is 50, then end-user can adjust
from 50 to 100 or 0 to increase contrast for clear picture.
1. If picture is too dark to be saw the detail clearly,
adjusting from 50 to100 for clear picture..
2. If picture is too white to be saw the detail clearly,
adjusting from 50 to0 for clear picture
Low input Lag
(24G2E/27G2E)
ON/OFF
Turn off frame buffer to decrease input lag
Game Color
0-20
Game Color will provide 0-20 level for adjusting
saturation to get better picture.
LowBlue Mode
Reading / Office /
Internet /
Multimedia / Off
Decrease blue light wave by controlling color
temperature.
Overdrive
Weak
Adjust the response time.
Medium
Strong
Boost（Motion
picture response
time 1ms）
Off
Adaptive-Sync
ON/OFF
Adjust the Adaptive-Sync.
Frame Counter
Off / Right-Up /
Right-Down /
Left-Down /
Left-Up
Display vertical scanning frequency
MBR
0-20
MBR (Motion Blur Reduction) will provide 0 – 20 levels
for adjusting visible motion blur.
Note:
Boost or MBR must be above 75Hz refresh rate to start.
21
Extra
Input Select
Auto/D-SUB/HDMI1/HDMI2/DP
Select input signal source.
Auto Config.
Yes / No
Auto adjust the picture to default.
Off Timer
0-24 hrs
Select DC off time.
Image Ratio
(24G2E5/27G2E5)
Wide/4:3
Select image ratio for display.
Image Ratio
(24G2E/27G2E)
Wide
Select image ratio for display.
4:3
1:1
17” (4:3)
19” (4:3)
19” (5:4) (27G2E)
19”W (16:10)
21.5”W (16:9)
22”W (16:10) (27G2E)
23”W (16:9)
23.6”W (16:9)
24”W (16:9) (27G2E)
DDC/CI
Yes / No
Turn on or off DDC/CI Support.
Reset
Yes / No
Reset the menu to default.
22
Exit
1 Press MENU (Menu) to display menu.
2 Press or to select (Luminance), and press to enter.
3 Press to exit.
23
LED Indicator
Status
LED Color
Full Power Mode
White
Power Saving
Orange
24
Troubleshoot
Problem & Question
Possible Solutions
Power LED Is Not ON
Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
(Connected using the HDMI cable)
Check the HDMI cable connection.
(Connected using the DP cable)
Check the DP cable connection.
* DVI/HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the
Service Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can
handle properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.
25
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly
Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects
(white does not look white)
Adjust RGB color or select desired color temperature.
Horizontal or vertical
disturbances on the screen
Use Windows7/8/10 shut-down mode to adjust CLOCK and PHASE.
Press to auto-adjust.
26
Specification
General Specification
Panel
Model name
24G2E/24G2E5
Driving system
TFT Color LCD
Viewable Image Size
60.5 cm diagonal
Pixel pitch
0.2745(H)mm x 0.2745(V)mm
Video
R, G, B Analog Interface & HDMI Interface & DP Interface
Separate Sync.
H/V TTL
Others
Horizontal scan range
30~160KHz
Horizontal scan
Size(Maximum)
527.04mm
Vertical scan range
48~144Hz (24G2E)
48~75Hz (24G2E5)
Vertical scan Size(Maximum)
296.46mm
Optimal preset resolution
1920x1080@60Hz
Max resolution
1920x1080@60Hz(D-SUB)
1920x1080@144Hz(HDMI、DP) (24G2E)
1920x1080@75Hz(HDMI、DP) (24G2E5)
Plug & Play
VESA DDC2B/CI
Power Source
100-240V～,50/60Hz
Power Consumption
Typical (default brightness and contrast)
21W
Max. (Brightness = 100,Contrast = 100)
≤ 30W
Power saving
≤0.3W
Physical
Characteristics
Connector Type
D-Sub/ HDMI/DP/Earphone out
Signal Cable Type
Detachable
Environmental
Temperature:
Operating
0° to 40°C
Non-Operating
-25° to 55°C
Humidity:
Operating
10% to 85% (non-condensing)
Non-Operating
5% to 93% (non-condensing)
Altitude:
Operating
0~ 5000m(0~ 16404 ft)
Non-Operating
0~ 12192m (0~ 40000 ft )
27
Panel
Model name
27G2E/27G2E5
Driving system
TFT Color LCD
Viewable Image Size
68.6 cm diagonal
Pixel pitch
0.3114(H)mm x 0.3114(V)mm
Video
R, G, B Analog Interface & HDMI Interface & DP Interface
Separate Sync.
H/V TTL
Others
Horizontal scan range
30~160KHz
Horizontal scan
Size(Maximum)
597.888mm
Vertical scan range
48~144Hz (27G2E)
48~75Hz (27G2E5)
Vertical scan Size(Maximum)
336.312mm
Optimal preset resolution
1920x1080@60Hz
Max resolution
1920x1080@60Hz(D-SUB)
1920x1080@144Hz(HDMI、DP) (27G2E)
1920x1080@75Hz(HDMI、DP) (27G2E5)
Plug & Play
VESA DDC2B/CI
Power Source
100-240V～,50/60Hz
Power Consumption
Typical (default brightness and contrast)
28W
Max.(Brightness = 100,Contrast = 100)
≤ 36W
Power saving
≤0.3W
Physical
Characteristics
Connector Type
D-Sub/ HDMI/DP/Earphone out
Signal Cable Type
Detachable
Environmental
Temperature:
Operating
0° to 40°C
Non-Operating
-25° to 55°C
Humidity:
Operating
10% to 85% (non-condensing)
Non-Operating
5% to 93% (non-condensing)
Altitude:
Operating
0~ 5000m(0~ 16404 ft)
Non-Operating
0~ 12192m (0~ 40000 ft )
28
Preset Display Modes
Standard
Resolution
H. Frequency (kHz)
V. Frequency (Hz)
VGA
640x480@60Hz
31.469
59.94
VGA
640x480@67Hz
35
66.667
VGA
640x480@72Hz
37.861
72.809
VGA
640x480@75Hz
37.5
75
VGA
640x480@100Hz
51.08
99.769
VGA
640x480@120Hz
61.91
119.518
DOS MODE
720x400@70Hz
31.469
70.087
DOS MODE
720x480@60Hz
29.855
59.710
SD
720x576@50Hz
31.25
50
SVGA
800x600@56Hz
35.156
56.25
SVGA
800x600@60Hz
37.879
60.317
SVGA
800x600@72Hz
48.077
72.188
SVGA
800x600@75Hz
46.875
75
SVGA
800x600@100Hz
63.684
99.662
SVGA
800x600@120Hz
76.302
119.97
SVGA
832x624@75Hz
49.725
74.551
XGA
1024x768@60Hz
48.363
60.004
XGA
1024x768@70Hz
56.476
70.069
XGA
1024x768@75Hz
60.023
75.029
XGA
1024x768@100Hz
81.577
99.972
XGA
1024x768@120Hz
97.551
119.989
WXGA+
1440x900@60Hz
55.935
59.887
SXGA
1280x1024@60Hz
63.981
60.02
SXGA
1280x1024@75Hz
79.975
75.025
HD
1280x720@50HZ
37.071
49.827
HD
1280x720@60HZ
45
60
HD
1280x1080@60Hz
67.173
59.976
Full HD
1920x1080@60Hz
67.5
60
Full HD
(24G2E/27G2E)
1920x1080@100Hz
113.21
99.93
Full HD
(24G2E/27G2E)
1920x1080@120Hz
137.26
119.982
Full HD
(24G2E/27G2E)
1920×1080@144Hz
158.1
144
Full HD
(24G2E5/27G2E5)
1920×1080@75Hz
83.909
74.986
29
Pin Assignments
15-Pin Color Display Signal Cable
Pin No.
Signal Name
Pin No.
Signal Name
1
Video-Red
9
+5V
2
Video-Green
10
Ground
3
Video-Blue
11
N.C.
4
N.C.
12
DDC-Serial data
5
Detect Cable
13
H-sync
6
GND-R
14
V-sync
7
GND-G
15
DDC-Serial clock
8
GND-B
19-Pin Color Display Signal Cable
Pin No.
Signal Name
Pin No.
Signal Name
1
TMDS Data 2+
11
TMDS Clock Shield
2
TMDS Data 2 Shield
12
TMDS Clock
3
TMDS Data 2
13
CEC
4
TMDS Data 1+
14
Reserved (N.C. on device
5
TMDS Data 1Shield
15
SCL
6
TMDS Data 1
16
SDA
7
TMDS Data 0+
17
DDC/CEC Ground
8
TMDS Data 0 Shield
18
+5V Power
9
TMDS Data 0
19
Hot Plug Detect
10
TMDS Clock +
30
20-Pin Color Display Signal Cable
Pin No.
Signal Name
Pin No.
Signal Name
1
ML Lane 3(n)
11
GND
2
GND
12
ML Lane 0(p)
3
ML Lane 3(p)
13
CONFIG1
4
ML Lane 2(n)
14
CONFIG2
5
GND
15
AUX CH(p)
6
ML Lane 2(p)
16
GND
7
ML Lane 1(n)
17
AUX CH(n)
8
GND
18
Hot Plug Detect
9
ML Lane 1(p)
19
Return OP PWR
10
ML Lane 0(n)
20
DP PWR
31
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.