Table of Contents
AOC I1601FWUX User Manual
Displayed below is the user manual for I1601FWUX by AOC which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
LCD Monitor User Manual
I1601FWUX LED backlight
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©2017 AOC. All Rights Reserved.
1
Safety ........................................................................................................................................................................ 3
National Conventions ......................................................................................................................................... 3
Installation .......................................................................................................................................................... 4
Cleaning............................................................................................................................................................. 5
Other .................................................................................................................................................................. 6
Setup ........................................................................................................................................................................ 7
Contents in Box ................................................................................................................................................. 7
Adjusting Vi ewing Angle ..................................................................................................................................... 8
Connecting the Monitor ...................................................................................................................................... 9
Adjusting ................................................................................................................................................................. 10
Setting Optimal Resolution .............................................................................................................................. 10
Windows 10 .............................................................................................................................................. 10
Windo ws 8 ................................................................................................................................................ 12
Windo ws 7 ................................................................................................................................................ 14
Hotkeys ............................................................................................................................................................ 16
OSD Setting ..................................................................................................................................................... 17
Driver ...................................................................................................................................................................... 18
Monitor Driver .................................................................................................................................................. 18
Windows 10 .............................................................................................................................................. 18
Windo ws 8 ................................................................................................................................................ 22
Windo ws 7 ................................................................................................................................................ 26
i-Menu .............................................................................................................................................................. 30
e-Saver ............................................................................................................................................................ 31
Screen+ ........................................................................................................................................................... 32
Troubleshoot ........................................................................................................................................................... 33
Specification ............................................................................................................................................................ 34
General Specifi cation ....................................................................................................................................... 34
Preset Display Modes ...................................................................................................................................... 36
Plug and Play ................................................................................................................................................... 37
Regulation ............................................................................................................................................................... 38
FCC Notic e ...................................................................................................................................................... 38
WEEE Declaratio n ........................................................................................................................................... 39
WEEE Declaratio n for India ............................................................................................................................. 39
EPA Energy Star .............................................................................................................................................. 41
EPEAT Declaration .......................................................................................................................................... 41
Service .................................................................................................................................................................... 42
Warranty Statement for Europe........................................................................................................................ 42
AOC International (Europe) B.V. ...................................................................................................................... 46
Warranty Statement for North & South America (excluding Brazil) ........................................................... 47
EASE PROGRAME ......................................................................................................................................... 49
TCO DOCUMENT ........................................................................................................................................... 50
2
Safety
National Conventions
The following subsections describe notational conventions u sed in this do cument .
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These block s are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indica tes either potent ial da mage to hardw are or lo ss of da ta a nd te lls y ou how to av oid th e
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
present at ion of the w arning is mandated by regulatory authority.
3
Installation
Do not place the monitor on an unstabl e cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause seriou s d amage to this produc t. U se only a cart, stand, tripod, bracket, or table r e comme nded by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart co mbi na t ion should be mov ed
with care.
Never push any objec t into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not plac e the front of the product on the floor.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the m onitor.
See below the recommended ventilation areas around the monitor when the monit or is installed with the stand:
Inst all ed with stand
4
Cleaning
Clean the c abinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When clean ing, make sure no deter g ent is l eak ed into the pro duct. The cleaning clo th shoul d not be too roug h
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
5
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilati ng openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
6
Setup
Contents in Box
CD Manual Smart Cover USB Type-c cable
Monitor
7
Adjusting Viewing Angle
For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to
your own preference.
Hold the Smart Cover and Monitor so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from 5° to 25 °.
NOTE:
1. Do not adjust the viewing angle over 5~25 degrees in order to avoid damage.
2. Hold the Smart Cover and Monitor so you will not topple the monitor when you change the monitor's angl e.
3. Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
AOC I1601F WUX monitor sup por t s an auto-pivot function to keep the display upright as the monitor is rotated
between portrait and landscap e positi on.
Important: Install I-MENU(Version 2.0 or upper) from CD-ROM or AOC website.
8
Connecting the Monit or
1 Power Button
2 USB Type-C
To protect equipment, always turn off the PC and LCD monitor before connecting.
1. Connect one end of the USB cable to the USB Monitor and the other end of
USB cable to the computer.
2. Your computer should detect the USB Monitor automatically.
If your monitor displays an image, ins tallation is complete. If it does not display an image, please refer
Troubleshooting.
9
Adjusting
Setting Optimal Resolution
Windows 10
For Windows 10:
• Right click START.
• Click "CONTROL PANEL".
• Click "DISPLAY".
10
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
11
Windows 8
For Windows 8:
• Right click and clic k All apps at the bottom-right of the screen.
• Set the "View by" to "Category".
• Click "Appearance and Personalization".
12
• Click "DISPLAY".
• Set the resolution SLIDE-BAR to Optimal preset resolution
13
Windows 7
For Windows 7:
• Click START.
• Click "CONTROL PANEL".
• Click "Appearance".
• Click "DISPLAY".
14
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution
15
Hotkeys
1
Power /Menu/Increase
Power/Menu/Increase
When Power off, press button to turn on the monitor.
When Power on, press button to display OSD or navigate towards the right direction.
When Power on, press button continuously about 3 sec onds to turn off the monitor.
16
OSD Setting
Basic and simple instruction on the control keys.
1).Press the bottom key to activate the OSD window.
2). You can now select any one of the functions by quickly repeat-pressing the bottom key . The blue box will
navigate towards the right as you press the key. You can re le ase once the blu e box highlight s t he o ptio n you want
to choose. Note that the selection is one way loop always moving one direction and then returning at beginning of
the menu. The blue box will remain on the selected function for about 3 seconds and the function ic on will flash
three times to confirm the choice visible on the 1st layer of the OSD and activate it.
Brightness
0-100 Adjust brightness from 0~100
Contrast
0-100 Adjust contrast from 0~100
Overdrive
Weak
Adjust the response time.
Medium
Strong
Off
LowBlue Mode
Weak
Decrease blue light wave by
controll ing color temper atur e
Medium
Strong
Off
Language
English, Fran ce, Spanish,
Portuguese, German,
Italian, Dutch, Swedish,
Finnish, Polish, Czech,
Russia, Korea, T Chinese,S
Chinese, Japa ne se.
Select the OSD language
Default is English.
Exit
Exit the main OSD
1. Main menu will disappear if no action for about 3 seconds..
2. Sub menu will disappear if no action for about 3 seconds..
3. Before ent ering O SD menu, m onitor w ill be p ower ed of f w hen continu ally pressing the buttom key for more than
3 seconds.
17
Driver
Monitor Driver
Windows 10
• Start Windows® 10
• Right click START.
• Click "Control Panel".
• Click on the "Display" icon.
18
• Click on the "Change display settings" button
• Click the "Advanced Settings" button.
19
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then
click the "Browse my computer for driver software" button.
20
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" butt on . C lick on the "Browse" button and navigate to the following directory:
X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor mode l and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the m aximum refresh rate and corresponding Color
Matching Profiles.
21
Windows 8
• Start Windows® 8
• Right click and clic k All apps at the bottom-right of the screen.
• Click on the "Control Pane l" icon
• Set the "View by" to "Large icons" or "Small icons".
22
• Click on the "Display" icon.
• Click on the "Change display se ttings" button.
• Click the "Advanced Settings" button.
23
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
• Open the "Update Driver So ftware-Generic PnP Monitor" window by clicking on "Update Driver..." and
then click the "Browse my computer for driver software" button.
24
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button . Click on the "Browse" button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and cli ck the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The fil es will be copied from the CD to your hard disk
drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the m aximum refresh rate and corresponding Color
Matching Profiles.
25
Windows 7
• Start Windows® 7
• Click on the "Start" button and then click on "Control Panel".
• Click on the "Display" icon.
• Click on the "Change display settings" button.
26
• Click the "Advanced Settings" button.
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
27
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... " and
then click the "Browse my computer for driver software" button.
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" butt on . C lick on the "Browse" button and navigate to the following directory:
X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" f ile and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
28
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the m aximum refresh rate and corresponding Color
Matching Profiles.
29
i-Menu
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.
30
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for y our mon itors, allows y our monito r to ti mely s hu tdown when PC unit is at any s t atus (O n, O ff , S lee p or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC statuses, you may choose the desired time (in minutes) fr o m the pull-down menu for
your monitor to automatically shutdown. The example below illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
31
Screen+
Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop
into dif feren t pa nels, and each panel displays a different window. You only need to drag the window to a
corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
Please follow the installation software to install it.
32
Troubleshoot
This section provides tips for correcting problems, should any occur. It also describes how to contact AOC should
you encounter problems that you cannot resolve. Before you cal l AOC service center, please read the
troubleshooting advic e in this manual and in your computer User's Manual. You may also want to consult with your
system administrator or company techni cal sup port staff.
Problem & Question Possible Solutions
The monitor does not turn on
Check the connectors. Make sure the USB cable is firmly c onnected to the
monitor
Disconnect and reconnect the USB cable again.
Check the condition of the USB cable. If the cable is frayed or damaged,
replace the cable. If the connectors are soiled, wipe them with a clean cl oth.
The screen is blank, although
the computer pow e r is on
Make sure the USB cable is properly connected the computer.
Make sure th e comp uter is on and w orking. T he comp uter may be in sleep or
power-sav ing mode , or displaying a blank screen sav er. Move the mouse to
“wake up” the computer.
The picture “bounces” or
moves in a wave-like pattern
Move electrical devices that may cause electrical interference away from the
monitor.
The monitor display does not
rotate when you rotate the
monitor.
Make sure the right I-MENU is properly installed.
33
Specification
General Specification
Panel
Model name
I1601FWUX
Driving system
TFT Color LCD
Viewable Image Size
39.49cm diagonal
Pixel pitch 0. 17925 (H)mm x 0. 17925 (V)mm
Display Color 262K Colors
Dot Clock
148.5MHz
Others
Horizontal scan range
30~83KHz
Horizontal scan
Size(Maximum) 344.16 mm
Vertical scan range
50Hz ~ 76Hz
Vertical scan Size(Maximum)
193.59 mm
Optimal preset resolution
1920x1080@60Hz
Plug & Play VESA DDC2B/CI
Input Connector USB Type-C (DP Alt mode)
Power Source
Notebook USB 5V
Power Consumption
Typical (Brightness = 90,Contrast = 50)
6W
(Brightness = 100,Contrast = 100)
8W
Power saving ≤0.3W
Off timer 0-24 hrs
Dimensions &
Weight:
Height (with base)
235.2mm
Width
376.2mm
Depth
8.5 mm
Weight (monit or only) 824g
Environmental
Temperature: Operating 0° to 40°C
Non-Operating
-25° to 55°C
Humidity:
Operating
10% to 85% (non-condensing)
Non-Operating
5% to 93% (non-condensing)
Altitude: Operating 0~ 5000m(0~ 16404 ft)
Non-Operating 0~ 12192m (0~ 40000 ft )
Support OS
Windo ws 7
Windows 8
Windows 10
MacBook IOS at least 10.12.1 or more
PS: I1601FWUX only as a display device.
34
Compatible with all DP Alt mode PC or Laptop: Recommend list is as the below.
No. Brand Name Model Name
1 Acer SF713-51-M707
2 Acer Chromebook 14 (CP5-471-312N)
3 Apple New Macbook Pro 15-inch (MLH32TAA)
4 Apple New MacBook Pro 13-inch (MLL42J /A)
5 Apple Macbook MF855TA/A
6 Apple MacBook 12-inch with Retina (MK4M2LL/A)
7 ASUS Zenbook3 UX390UA-0081B7200U
8 ASUS UX501VW
9 ASUS ROG G752VT-DH72
10 Dell Alienware 13 R3
11 Dell Latitude E7370
12 Dell XPS 15 9550 i5-6300HQ
13 Dell Alienware 17 R3 (JS2BP72)
14 HP Spectre x360 Conve 13-w010tu
15 HP Chromebook 13 Pro G1
16 HP ZBook 15 G3
17 Lenovo P50 20ENCTO1WW
18 Lenovo ThinkPad 13 20GJ003ETW
19 Lenovo Yoga 900-13ISK
20 MSI GS40 6QD-002TW
21 MSI GT72 6QD
22 MSI Vortex G65
23 Razer BLADE STEALTH 12.5
24 Intel NUC6I7KYK
25 GIGABYTE Z170X-UD5 TH
35
Preset Display Modes
Standard Resolution H. Frequency (kHz) V. Frequency (Hz)
VGA 640x480@60Hz 31.469 59.94
VGA 640x480@72Hz 37.861 72.809
VGA 640x480@75Hz 37.5 75
SVGA 800x600@56Hz 35.156 56.25
SVGA 800x600@60Hz 37.879 60.317
SVGA 800x600@72Hz 48.077 72.188
SVGA 800x600@75Hz 46.875 75
XGA 1024x768@60Hz 48.363 60.004
XGA 1024x768@70Hz 56.476 70.069
XGA 1024x768@75Hz 60.023 75.029
SXGA 1280x1024@60Hz 63.981 60.02
SXGA 1280x1024@75Hz 79.976 75.025
WXGA+ 1440x900@60Hz 55.935 59.887
WSXGA 1680x1050@60Hz 65.29 59.954
WSXGA 1680x1050@60Hz 64.674 59.883
HD 1920x1080@60Hz 67.5 60
*** 1280x960@60HZ 60 60
IBM MODES DOS 640x350@70Hz 31.469 70.087
IBM MODES DOS 720x400@70Hz 31.469 70.087
MAC MODES VGA 640x480@67Hz 35 66.667
MAC MODES SVGA 832x624@75Hz 49.725 74.551
MAC MODES XGA 1024x768@75Hz 60.241 74.927
36
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC 2B is a bi-directio nal data c hannel ba sed on the I2C protocol. The host can reque st E DID informat ion over
the DDC2B channel.
37
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Sta t ement WARNING: (FOR FCC CERTIFIED MODEL S )
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Howev er, there is no guarante e that int erfer e nce will not occ ur in a par tic ular in st allation. If this equipment doe s
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipm ent and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or modificat ion s not expressly approved by the party responsible f or co mpl ian ce co uld v oid th e user ' s
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interferenc e caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
38
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging i ndicates that this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to cons erve natural res ources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your hous ehold waste
disposal service or the shop where you purchased the product.
This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU,
Korea, Japan, US States (e.g. California), Ukraine, Serbia, Turkey, Vietnam and India.
We continue to monitor, influence and develo p our proces se s to comply with upcoming proposed RoHS type
regulatio ns, in clud ing but not li mite d to, Brazil, Argentina, Ca nada.
WEEE Declaration for India
This symbol on the product or on its packaging indicates that this product m ust not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated col lec tion point for the recycling of waste electrical and electronic equipm ent. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about E
-waste plea se v isit http://www.aocindia.com/ewaste.php and t o kn ow where you can drop off your w aste e quip me nt
for recycling in India please contact on below gi ven contact details.
Helpline number: 080-6788-6788 / 080-3323-1313 (Monday to Saturday, 10 a.m. to 6 p.m .)
Centralized E-waste collection center
Address: TPV Technology India Private Limited, 59, Maheswari Nagar, 1st Main Road, Mahadevapura Post,
Whitefield Road, Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000
E-mail: servic eindia@aoc.com
39
Restricti on on Hazardous Sub stances stat ement (India)
This product com plies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1) . Whereas
New Electrical and Electronic Equipm ent and their components or consumables or parts or spares do not contain
Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers
beyond a maximum concentration value of 0.1% by weight in homogenous materials for lead, mercury, hexavalent
chromium, polybrominated biphenyls and polybrominated diphenyl ethers and of 0.01% by weight in homogenous
materials for cadmium. except of exemptions set in Schedule 2 of the Rule.
40
EPA Energy Star
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency. (FOR EPA CERTIFIED MODELS)
EPEAT Declaration
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors bas ed on their environmental attributes. EPEAT also provides a clear and
consistent s et of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of i ts products.
AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well
as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is
designed to help you discard of your monitor carton and filler materials properly. If a local recycling center is not
available, AOC will recycle the packaging material for you, including foam filler and carton. AOC Display solution
will only recycle AOC monitor packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
http://us.aoc.com/aoc-corporation/?page=environmental-impact
For Germany:
http://aoc-europe.com/de/content/environment
For Brazil:
http://www.aoc.com.br/pg/embalagem-verde
41
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC Internati onal (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com for the warranty instructi ons in your country. The freight cost for the warranty i s pre-paid
by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product
and deliver to the AOC Certifi ed or Authorized Service Center under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping c arton
AOC International (Euro pe) B . V. will pay the retur n s hip pin g c har ge s within one of the countries s pec ifie d within this
warranty statem ent. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of produc t across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or i ndustrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquake and terrorist attacks
• Excessive or inadequate heating or air conditionin g or electr i cal pow ers failur e s, surg es, or ot her
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
42
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel polic y standards.
If your w arranty has ex pired, you sti ll have a cces s to all av ailable s ervice o ptions , but you w ill be re spons ible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FRO M THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AF TER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILI TY, WHETHER BASED ON
CONTRACT, TO RT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL , OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDEN TAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIG HTS, WHICH MAY VA RY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED I N THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aoc-europe.com
43
WARRANTY STATEMENT
For AOC Color Monitors
Including those Sold wit hi n North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor, one (1) year for the LCD panel, after the original date of consumer purchase.
During this per iod, EPI (Env i si on P eriph er al s, In c.) will, at its discretion, either rep air th e defective product w it h new
or rebuilt p art s, or r epla ce it with a new or rebuilt produ ct at no charge ex cept as st ated b elow.* The p art s or produ ct
that are replaced become the property of EPI.
In the USA, to obtain service under thi s li mit ed warranty first call EPI for t he na me of th e Authorized Serv ice C ente r
closest to your area. Then deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person, please ship the product using the following
guidelines:
• Pack it in i ts original shipping container (or equivalent)
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss / damage during shipme n t)
• Pay all s hi pping charges
EPI is not responsible for damage to inbound product that were not properly packaged. EPI will pay the return
shipping charges within one of the countries specified within this warranty statement. EPI is not responsible for
any costs associated with the transportation of product across international borders. This includes the
international borders of the countries within this warranty statement.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 838-6388. Or you c an request an RMA Number online at http://us.aoc.com/contact_support.php.
*This limited warranty does not cover any losses or damages that occur as a result of:
• Any cause other than ordinary commercial or i ndustrial application
• Repair, adju stm ent, m odification, or i nstallation of opti ons or part s by a ny one oth er t han an EPI Authorized
Service Center
• Storage or use in improper environments including excessive or inadequate heating or cooling
• Electrical power failures, surges, or other electrical irregularities
• Shipping damage from store to end user or from end user to AOC authorized service center
• Improper handling or installation
• Acts of God, fire, earthquake, accident, or other unintentional activities
• Product Scratches, cosmetic damage, panel cell crack, or other physical damage
Furthermore, this limited warranty does not cover any losses or damages under the following conditions:
• Product has been opened by anyone other than an EPI Authorized Service Center
44
• Product was purchased from any party other than an authorized reseller
• The date on proof of purchase receipt is invalid
• Product is out of warranty period
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRE SS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANT ABILITY AND FITNESS FOR A PARTICULAR P URP OSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR LCD PANEL FROM THE
ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY
AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY L ASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHE THER BASED ON CONTRACT, TORT. WARRANTY, S TRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. I N THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY F ROM STATE TO STATE.
In the United States of America, this li mited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products
purchased in Canada. For Service in South America, refer to the SA Service Center Li st included with the product.
45
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6th floor, Amst erdam, T he Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
AOC Pixel Policy
ISO 9241-307 Class 1
July 25th, 2013
AOC strives to del iver the highest quali ty products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in
flat pan el monitors are sometimes unavoi dable. No manufacturer can guarantee th at al l panels will be free from pixel
defects, bu t AOC guarantees that an y monitor with an unacceptable number of defects will be repaired o r rep laced
under warranty. This Pixel Pol icy explains the different t ypes of pixel defects and defines acceptable defect levels for
each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor
panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub
pixels of pixel are lit, the three colored sub pi xel to gether appear as a single white pixel. Wh en all are dark, the three
colored sub pixels together appear as a single black pixel.
Types of Pix el Defects
• Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
• Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
Defect Type 4 Black
Sub pixel
Class 1 1 1
2
1
0
+
+
+
1
3
5
AOC International (Euro pe) B.V.
46
Warr anty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA num ber on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you c an request an RMA Number online at www.aoc.com/na-warranty.
* This l imited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-au thor ized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
47
ALL EXPRE SS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR A ND ONE ( 1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY F ROM STATE TO STATE.
In the United States of America, this li mited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
USA: http://us.aoc.com/support/find_service_center
ARGENTINA: http://ar.aoc.com/support/find_service_center
BOLIVIA: http://bo.aoc.com/support/find_service_center
CHILE: http://cl.aoc.com/support/find_service_center
COLOMBIA: http://co.aoc.com/support/find_service_center
COSTA RICA: http://cr.aoc.com/support/find_service_center
DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center
ECUADOR: http://ec.aoc.com/support/find_service_center
EL SALVADOR: http://sv.aoc.com/support/find_service_center
GUATEMALA: http://gt.aoc.com/support/find_service_center
HONDURAS: http://hn.aoc.com/support/find_service_center
NICARAGUA: http://ni.aoc.com/support/find_service_center
PANAMA: http://pa.aoc.com/support/find_service_center
PARAGUAY: http://py.aoc.com/support/find_service_center
PERU: http://pe.aoc.com/support/find_service_center
URUGUAY: http://pe.aoc.com/support/find_service_center
VENEZUELA: http://ve.aoc.com/support/find_service_center
IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center
48
EASE PROGRAME
Only for AOC branded monitors sold within the continental United States.
All A OC branded monitor s are no w covered by the EA SE Program. If y our monitor malfunct ions at any time
during the first three months, AOC will provide a replacement monitor within 72 hours after you are
approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both
ways.
Step 1: Phone our TECH Department at 888.662.9888.
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
PERIOD
COVERAGE AT
NO CHARGE
CUSTOMER
CHARGES
Within the first three months of
purchase: Covered by EASE
- New AO C monitor - Call tag
dispatched and return freight
charges via UPS
- None*
Between 4 months – 1 Year
- All Parts & Labor Including CRT
Tube & LCD Panel
- UPS Return Freight to AOC
Between 1 Year - 3 Years: Cov er ed
by standard limited warranty
- Parts & Labor (excluding CRT
Tube & LCD Panel)
- UPS Return Freight to AOC
*AOC w ill need to obt a in a cre dit card nu mber if you w ould lik e to get a new AOC monitor ad vanced shipped t o your
location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card,
AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
www.aocmonitor.com
49
TCO DOCUMENT
(FOR TCO CERTIFIED MODELS)
50