Table of Contents
AOC I3207VW3 User Manual
Displayed below is the user manual for I3207VW3 by AOC which is a product in the Computer Monitors category. This manual has pages.
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©2016 AOC. All Rights Reserved.
I32VW
1
Safety ........................................................................................................................................................................ 4
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation.......................................................................................................................................................... 6
Cleaning ............................................................................................................................................................ 7
Other .................................................................................................................................................................. 8
Setup ...................................................................................................................................................................... 9
Contents in Box ............................................................................................................................................... 9
Setup Stand & Base ........................................................................................................................................ 10
Connecting the Monitor .................................................................................................................................... 11
Adjusting ................................................................................................................................................................. 12
Setting Optimal Resolution .............................................................................................................................. 12
Hotkeys ............................................................................................................................................................ 18
OSD Setting ..................................................................................................................................................... 20
Luminance ................................................................................................................................................ 22
Image Setup ............................................................................................................................................. 24
Color Setup ............................................................................................................................................... 26
Picture Boost ............................................................................................................................................ 28
OSD Setup ............................................................................................................................................... 30
Extra ......................................................................................................................................................... 32
Exit ........................................................................................................................................................... 33
LED Indicator ................................................................................................................................................... 33
Driver ...................................................................................................................................................................... 34
Monitor Driver .................................................................................................................................................. 34
i-Menu ..............................................................................................................................................................47
e-Saver ............................................................................................................................................................48
Screen+ ........................................................................................................................................................... 49
Troubleshoot ........................................................................................................................................................... 50
Specification ...........................................................................................................................................................52
General Specification ........................................................................................................................... 52
Preset Display Modes ...................................................................................................................................... 53
Pin Assignments .............................................................................................................................................. 54
Plug and Play ................................................................................................................................................... 55
.......
..
Windows 10 .............................................................................................................................................. 12
Windows 8 ................................................................................................................................................ 14
Windows 7 ................................................................................................................................................ 16
Windows 10 ..............................................................................................................................................34
Windows 8 ................................................................................................................................................ 38
Windows 7 ................................................................................................................................................ 43
2
Regulation ...............................................................................................................................................................56
FCC Notice ......................................................................................................................................................57
WEEE Declaration ...........................................................................................................................................58
Service ....................................................................................................................................................................59
Warranty Statement ...........................................................64
Warranty Statement for Europe.......................................................................................................................59
Warranty Statement for Middle East and Africa (MEA) ...................................................................................61
AOC International (Europe) B.V. .....................................................................................................................63
EASE PROGRAME ........................................................................................................................................6
RoHS Declaration for India...............................................................................................................................58
3
........................................................................
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.
4
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate
configured receptacles marked between 100 - 240V ~, Min. 5A
The wall socket shall be installed near the equipment and shall be easily accessible.
5
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or with
the stand:
Installed on the wall
Installed with stan
d
6
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
7
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
8
Set
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Base
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Monitor
CD Manual Power Cable
A nalog Cable DVI Cable
9
Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:
Remove:
10
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
1. Power
2.
3. D-SUB
To protect equipment, always turn off the PC and LCD monitor before connecting.
1. Connect the power cable to the AC port on the back of the monitor.
2.
Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3.
Connect one end of the DVI cable to the back of the monitor and connect the other end to the computer’s DVI
port.
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
1
2 3
DVI
11
Adjusting
Setting Optimal Resolution
Windows 10
For Windows 10:
• Right click START.
• Click "CONTROL PANEL".
• Click "DISPLAY".
12
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution.
13
Windows 8
For Windows 8:
• Right click and click All apps at the bottom-right of the screen.
• Set the "View by" to "Category".
• Click "Appearance and Personalization".
14
• Click "DISPLAY".
• Set the resolution SLIDE-BAR to Optimal preset resolution
15
Windows 7
For Windows 7:
• Click START.
• Click "CONTROL PANEL".
• Click "Appearance".
• Click "DISPLAY".
16
• Click on the "Change display settings" button.
• Set the resolution SLIDE-BAR to Optimal preset resolution
17
Hotkeys
Power
Press the Power button to turn on/off the monitor.
,PDJHUDWLR
Auto / Exit
When there is no OSD, press Auto / Exit button continuously about 3 second to do auto configure.
Source hot key
When the OSD is closed, press Source button will be Source hot key function. Press Source button to select
the input source showed in the message bar , press Menu/Enter button to change to the source selected.
1
2
3
Sourc
e/Auto/Exit
4 Menu/Enter
5 Power
Clear
Vision
∧
/∨
Image Ratio/
∧
When there is no OSD, press hotkey continuously to change 4:3 or wide image ratio. (If the product screen size
is 4:3 or input signal resolution is wide format, the hot key is disable to adjust. )
∧
18
Clear Vision
1. When there is no OSD, Press the left button to activate Clear Vision.
2. Use the left or right buttons to select between weak, medium, strong, or off settings. Default setting is
always “off”.
3. Press and hold left button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision
Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message
will disappear. Press and hold left button for 5 seconds again, Clear Vision Demo will be off.
Clear Vision function provides the best image viewing experience by converting low resolution and blurry images
into clear and vivid images.
Clear Vision
Off
Adjust the Clear Vision
Weak
Medium
Strong
Clear Vision Demo on or off Disable or Enable Demo
19
OSD Setting
Basic and simple instruction on the control keys.
1. Press the MENU button to activate the OSD window.
2. Press left button or right button to navigate through the functions. Once the desired function is
highlighted, press the MENU button to activate. Press left button or right button to navigate through
the sub-menu. Once the desired function is highlighted, press MENU button to activate.
3. Press left button or right button to change the settings of the selected function. Press AUTO to exit. If you
want to adjust any other function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then
press power-button to turn the monitor on. To un-lock the OSD, press and hold the MENU button while the
monitor is off and then press power-button to turn the monitor on.
Notes:
1. If the product has only one signal input, the item of "Input Select" is disabled.
2. If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disabled.
3. One of Clear vision, DCR, Color Boost, DPS and Picture Boost functions is activated; the other four functions are
turned off accordingly.
20
Luminance
1 Press (Menu) to display menu.
2 Press left button or right button to select (Luminance), and press to enter.
to enter.
3 Press left button or right button to select submenu, and press
21
5 Press to exit.
Brightness 0-100 Backlight Adjustment.
Contrast 0-100 Contrast from Digital-register.
Eco mode
Standard Standard Mode.
Text Text Mode.
Internet Internet Mode.
Game Game Mode.
Movie Movie Mode.
Sports Sports Mode.
Gamma
Gamma1 Adjust to Gamma 1.
Gamma2 Adjust to Gamma 2.
Gamma3 Adjust to Gamma 3.
DCR
Off Disable dynamic contrast ratio.
On Enable dynamic contrast ratio.
4 Press left button or right button to adjust.
DPS
Off Disable DPS.
On Enable DPS.
22
Image Setup
1 Press (Menu) to display menu.
2 Press left button or right button to select (Image Setup), and press to enter.
3 Press left button or right button to select submenu, and press to enter.
23
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.
Sharpness 0-100 Adjust picture sharpness.
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.
5 Press to exit.
4 Press left button or right button to adjust.
24
Color Setup
1 Press (Menu) to display menu.
to enter.
to enter.
2 Press left button or right button to select (Color Setup), and press
3 Press left button or right button to select submenu, and press
25
Color setup.
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User
Red Red Gain from Digital-register.
Green Green Gain Digital-register.
Blue Blue Gain from Digital-register.
DCB Mode
Full Enhance on or off Disable or Enable Full Enhance Mode.
Nature Skin on or off Disable or Enable Nature Skin Mode.
Green Field on or off Disable or Enable Green Field Mode.
Sky-blue on or off Disable or Enable Sky-blue Mode.
AutoDetect on or off Disable or Enable AutoDetect Mode.
DCB Demo on or off Disable or Enable Demo.
5 Press to exit.
4 Press left button or right button to adjust.
26
Picture Boost
1 Press (Menu) to display menu.
2 Press left button or right button to select (Picture Boost), and press to enter.
3 Press left button or right button to select submenu, and press to enter.
27
Frame Size 14-100 Adjust Frame Size.
Brightness 0-100 Adjust Frame Brightness.
Contrast 0-100 Adjust Frame Contrast.
H. position 0-100 Adjust Frame horizontal position.
V. position 0-100 Adjust Frame vertical position.
Bright Frame on or off Disable or Enable Bright Frame.
5 Press to exit.
4 Press left button or right button to adjust.
28
OSD Setup
1 Press (Menu) to display menu.
2 Press left button or right button to select (OSD Setup), and press to enter.
to enter. 3 Press left button or right button to select submenu, and press
29
H. Position 0-100 Adjust the horizontal position of OSD.
V. Position 0-100 Adjust the vertical position of OSD.
Timeout 5-120 Adjust the OSD Timeout.
Transparence 0-100 Adjust the transparence of OSD.
Language Select the OSD language.
Break Reminder on or off
Disable or Enable
(1 hour of work, break ?) /
(2 hours of work, break ?)
5 Press to exit.
4 Press left button or right button to adjust.
30
Extra
1 Press (Menu) to display menu.
2 Press left button or right button to select (Extra), and press to enter.
to enter.
3 Press left button or right button to select submenu, and press
31
Input Select Auto / Analog / DVI
Auto Config yes or no Auto adjust the picture to default.
Off timer 0-24hrs Select DC off time.
Image Ratio wide or 4:3 Select wide or 4:3 format for display.
DDC-CI yes or no Turn ON/OFF DDC-CI Support.
Reset yes or no Reset the menu to default.
Information Show the information of the main image
and sub-image source.
Select input signal source.
5 Press to exit.
4 Press left button or right button to adjust.
32
Exit
1 Press (Menu) to display menu.
(Exit), and press to enter.
Exit Exit the main OSD.
LED Indicator
Status LED Color
Full Power Mode Blue
Active-off Mode Red
2 Press left button or right button to select
3 Press to exit.
33
Driver
Monitor Driver
Windows 10
• Start Windows® 10
• Right click START.
• Click "Control Panel".
• Click on the "Display" icon.
34
• Click on the "Change display settings" button
• Click the "Advanced Settings" button.
35
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver...
“and then click the "Browse my computer for driver software" button.
36
• Se lect "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory:
X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your
hard disk drive.
37
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Windows 8
• Start Windows® 8
• Right click and click All apps at the bottom-right of the screen.
• Click on the "Control Panel" icon
• Set the "View by" to "Large icons" or "Small icons".
38
• Click on the "Display" icon.
• Click on the "Change display settings" button.
• Click the "Advanced Settings" button.
39
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
40
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update
Driver..." and then click the "Browse my computer for d river software" button.
• Select "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
41
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your
hard disk drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
42
Windows 7
• Start Windows® 7
• Click on the "Start" button and then click on "Control Panel".
• Click on the "Display" icon.
• Click on the "Change display settings" button.
43
• Click the "Advanced Settings" button.
• Click the "Monitor" tab and then click the "Properties" button.
• Click the "Driver" tab.
44
• Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update
Driver... " and then click the "Browse my computer for driver software" button.
• Se lect "Let me pick from a list of device drivers on my computer".
• Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory:
X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive).
45
• Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
• Select your monitor model and click the "Next" button. The files will be copied from the CD to your
hard disk drive.
• Close all open windows and remove the CD.
• Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
46
i-Me
n
n
u
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide. The software Supported operating systems: Windows 8, Windows 7, Windows Vista, Windows XP.
47
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes)you’re
your monitor to automatically shutdown. The example above illustrated:
1. The monitor will never shutdown when the PC is powered on.
2. The monitor will automatically shutdown 5 minutes after the PC is powered off.
3. The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4. The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
48
Screen+
Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop
into different panels, and each panel displays a different window. You only need to drag the window to a
corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
Please follow the installation software to install it. The software Supported operating systems: Windows 8, Windows
7, Windows Vista, Windows XP.
49
Troubleshoot
Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
(Connected using the HDMI cable)
Check the HDMI cable connection.
* HDMI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press for auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
50
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects
(white does not look white) Adjust RGB color or select desired color temperature.
Horizontal or vertical
disturbances on the screen
Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.
51
Specification
General Specification
Panel
Model name
Driving system TFT Color LCD
Viewable Image Size
Pixel pitch
Video R, G, B Analog lnterface & DVI lnterface
Separate Sync. H/V TTL
Display Color 16.7M Colors
Dot Clock 170MHz
Others
Horizontal scan range 30 kHz - 83 kHz
Horizontal scan Size(Maximum)
Vertical scan range 50 Hz - 76 Hz
Vertical scan Size(Maximum) 392.85mm
Optimal preset resolution 1920×1080@60Hz
Plug & Play VESA DDC2B/CI
Input Connector VGA/DVI
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, TMDS
Power Source
Power Consumption
Off timer 0-24 hrs
Connector Type VGA/DVI
Signal Cable Type Detachable
Environmental
Temperature:
Operating 0° ~ 40°
Non-Operating -20° ~ 60°
Humidity:
Operating 20% ~ 90% (non-condensing)
Non-Operating 15% ~ 90% (non-condensing)
Altitude:
Operating 0~ 5000m (0~ 16404 ft )
Non-Operating 0~ 12192m (0~ 40000 ft )
80.1cm diagonal
0.36375(H)mm x 0.36375(V)mm
698.4mm
Physical
Characteristics
I3207VW3
100-240VAC, 50/60Hz, 1.5A
Typical (brightness = 90, contrast = 50 )
≤ 0.5 W
38W
(brightness = 100, contrast = 100) 45W
Standby
52
Preset Display Modes
STANDARD RESOLUTION HORIZONTAL
FREQUENCY(kHZ)
VERTICAL
FREQUENCY(Hz)
IBM MODES
640x350@70Hz
31.469
70.087
VGA
640x480@60Hz
31.469
59.940
640x480@72Hz
37.861
72.809
640x480@75Hz
37.500
75.00
IBM MODES
640x480@67Hz
35.000
66.667
MAC MODE VGA
720x400@70Hz
31.469
70.087
SVGA
800x600@56Hz
35.156
56.250
800x600@60Hz
37.879
60.317
800x600@72Hz
48.077
72.188
800x600@75Hz
46.875
75.000
MAC MODE SVGA
832x624@75Hz
49.725
74.551
XGA
1024x768@60Hz
48.363
60.004
1024x768@70Hz
56.476
70.069
1024x768@75Hz
60.023
75.029
MAC MODE XGA
1024x768@75Hz
60.241
74.927
SXGA
1280x1024@60Hz
63.981
60.020
1280x1024@75Hz
79.976
75.025
WXGA+
1440x900@60Hz
55.935
59.887
WSXGA
1680x1050@60Hz
64.674
59.883
FHD
1920x1080@60Hz
67.500
60.000
*
1280x960@60HZ
60.000
60.000
53
Pin Assignments
Pin Number 15-Pin Side of the
Signal Cable Pin Number 15-Pin Side of the
Signal Cable
1 Video-Red 9 +5V
2 Video-Green 10 Ground
3 Video-Blue 11 N.C.
4 N.C. 12 DDC-Serial data
5 Detect Cable 13 H-sync
6 GND-R 14 V-sync
7 GND-G 15 DDC-Serial clock
8 GND-B
Pin Number 24-Pin Color Display Signal
Cable Pin Number 24-Pin Color Display Signal
Cable
1 TMDS data 2ˉ 13 TMDS data 3ˇ
2 TMDS data 2ˇ14 ˇ5V Power
3 TMDS data 2/4 Shield 15 Ground (for+5V)
4 TMDS data 4ˉ 16 Hot Plug Detect
5 TMDS data 4ˇ 17 TMDS data 0ˉ
6 DDC Clock 18 TMDS data 0ˇ
7 DDC Data 19 TMDS data 0/5 Shield
8 N.C. 20 TMDS data 5ˉ
9 TMDS data 1ˉ 21 TMDS data 5ˇ
10 TMDS data 1ˇ 22 TMDS Clock Shield
11 TMDS data 1/3 Shield 23 TMDS Clock +
12 TMDS data 3ˉ24 TMDS Clock ˉ
54
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.
55
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
56
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E-Waste Declaration for India
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment . The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about E
-waste please visit http://www.aocindia.com/ewaste. php and to know where you can drop off your waste
equipment for recycling in India please contact on below given contact details.
Helpline number: 080-6788-6788 / 080-3323-1313 (Monday to Saturday, 10 a.m. to 6 p.m.)
Centralized E-waste collection center
Address: TPV Technology India Private Limited,
59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road,
Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000
E-mail: serviceindia@aoc.com
57
Reduction in the use of hazardous substances (India)
This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1) . Whereas
New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain
Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers
beyond a maximum concentration value of 0.1% by weight in homogenous materials for lead, mercury, hexavalent
chromium, polybrominated biphenyls and polybrominated diphenyl ethers and of 0.01% by weight in homogenous
materials for cadmium. except of exemptions set in Schedule 2 of the Rule.
58
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
for the warranty instructions in your country. The freight cost for the warranty is pre-paid
by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product
and deliver to the AOC Certified or Authorized Service Center under the following condition:
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries specified within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•Damages during transport due to improper packaging
•Improper installation or maintenance other then in accordance with AOC’s user manual
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
•Adjustment by non-authorized source
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquake and terrorist attacks
•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
59
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit: http://www.aoc-europe.com
60
Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center) Warranty Support at
an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,
the warranty will be calculated from the manufacture date identified from the product ID serial number, but the total
warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale
country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID serial
number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
•Egypt: http://aocmonitorap.com/egypt_eng
•CIS Central Asia: http://aocmonitorap.com/ciscentral
•Middle East: http://aocmonitorap.com/middleeast
•South Africa: http://aocmonitorap.com/southafrica
•Saudi Arabia: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:
•Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
•Put the RMA number on the address label
•Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
•Damages during transport due to improper packaging
•Improper installation or maintenance other then in accordance with AOC’s user manual
•Misuse
•Neglect
•Any cause other than ordinary commercial or industrial application
•Adjustment by non-authorized source
61
•Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
•Improper environments like humidity, water damage and dusts
•Damaged by violence, earthquakes and terrorist attacks
•Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be responsible for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform
service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS
PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE
OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit: http://www.aocmonitorap.com
62
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
AOC Pixel Policy
ISO 9241-307 Class 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in
flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel
defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced
under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for
each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor
panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub
pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the three
colored sub pixels together appear as a single black pixel.
Types of Pixel Defects
•Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
•Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
Defect Type 4 Black
Sub pixel
Class 1 1 1
2
1
0
+
+
+
1
3
5
AOC International (Europe) B.V.
63
WARRANTY STATEMENT
For AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and
workmanship for a period of three (3) years for parts & labor, one (1) year for the LCD
panel, after the original date of consumer purchase. During this period, EPI (Envision
Peripherals, Inc.) will, at its discretion, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as stated
below.* The parts or product that are replaced become the property of EPI.
In the USA, to obtain service under this limited warranty first call EPI for the name of the
Authorized Service Center closest to your area. Then deliver the product freight pre-
paid, along with the dated proof of purchase, to the EPI Authorized Service Center. If
you cannot deliver the product in person, please ship the product using the following
guidelines:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss / damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that were not properly packaged.
EPI will pay the return shipping charges within one of the countries specified within this
warranty statement. EPI is not responsible for any costs associated with the
transportation of product across international borders. This includes the international
borders of the countries within this warranty statement.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA
Department at the toll free number (888) 838-6388. Or you can request an RMA
Number online at http://us.aoc.com/contact_support.php.
*This limited warranty does not cover any losses or damages that occur as a result of:
Any cause other than ordinary commercial or industrial application
Repair, adjustment, modification, or installation of options or parts by anyone
other than an EPI Authorized Service Center
64
Storage or use in improper environments including excessive or inadequate
heating or cooling
Electrical power failures, surges, or other electrical irregularities
Shipping damage from store to end user or from end user to AOC authorized
service center
Improper handling or installation
Acts of God, fire, earthquake, accident, or other unintentional activities
Product Scratches, cosmetic damage, panel cell crack, or other physical damage
Furthermore, this limited warranty does not cover any losses or damages under the
following conditions:
Product has been opened by anyone other than an EPI Authorized Service
Center
Product was purchased from any party other than an authorized reseller
The date on proof of purchase receipt is invalid
Product is out of warranty period
This three-year limited warranty does not cover any of the product's firmware or
hardware that you or any third party have modified or altered; you bear the sole
responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR
PARTS AND LABOR AND ONE (1) YEAR FOR LCD PANEL FROM THE ORIGINAL
DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA,
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCLUSIVELY AS STATED HERE. EPI’ LIABILITY, WHETHER BASED ON
CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL
NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR
DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION
PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
65
RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO
STATE.
In the United States of America, this limited warranty is only valid for Products
purchased in the Continental United States, Alaska, and Hawaii. Outside the United
States of America, this limited warranty is only valid for Products purchased in Canada.
For Service in South America, refer to the SA Service Center List included with the
product.
66
WARRANTY
PERIOD
COVERAGE AT
NO CHARGE
CUSTOMER
CHARGES
Within the first three months of
purchase: Covered by EASE
- New AOC monitor
- Call tag dispatched and return freight
charges via UPS
- None*
Between 4 months – 1 Year - All Parts & Labor Including CRT
Tube & LCD Panel
- UPS Return Freight to AOC
Between 1 Year - 3 Years:
Covered by standard limited
warranty
- Parts & Labor (excluding CRT Tube
& LCD Panel) - UPS Return Freight to AOC
Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time
during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved
for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit
arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC
service center.
us
.aoc.com
67