Table of Contents
AOC U2879VF User Manual
Displayed below is the user manual for U2879VF by AOC which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
1
LCD Monitor User Manual
U2879VF
LED backlight
www.aoc.com
©
2015 AOC. All Rights Reserved.
2
Safety ........................................................................................................................................................................ 4
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation .......................................................................................................................................................... 6
Cleaning............................................................................................................................................................. 7
Other .................................................................................................................................................................. 8
Setup ........................................................................................................................................................................ 9
Contents in Box ................................................................................................................................................. 9
Setup Base ...................................................................................................................................................... 10
Adjusting Viewing Angle ................................................................................................................................... 11
Using "MH L(M obile High-Definition Link)"........................................................................................................ 12
Connecting the Monitor .................................................................................................................................... 13
FreeSync function ............................................................................................................................................ 14
Adjusting ................................................................................................................................................................. 15
Setting Optimal Resolution .............................................................................................................................. 15
Windows 10 .............................................................................................................................................. 15
Windo ws 8 ................................................................................................................................................ 17
Windo ws 7 ................................................................................................................................................ 19
Hotkeys ............................................................................................................................................................ 21
OSD Setting ..................................................................................................................................................... 22
Luminance ................................................................................................................................................ 23
Image Setup ............................................................................................................................................. 25
Color Setup ............................................................................................................................................... 26
Picture Boost ............................................................................................................................................ 27
OSD Setup ............................................................................................................................................... 28
PIP Setting ................................................................................................................................................ 29
Extra ......................................................................................................................................................... 30
Exit............................................................................................................................................................ 31
LED Indicator ................................................................................................................................................... 32
Driver ...................................................................................................................................................................... 33
Monitor Driver .................................................................................................................................................. 33
Windows 10 .............................................................................................................................................. 33
Windo ws 8 ................................................................................................................................................ 37
Windo ws 7 ................................................................................................................................................ 41
i-Menu .............................................................................................................................................................. 45
e-Saver ............................................................................................................................................................ 46
Screen+ ........................................................................................................................................................... 47
Troubleshoot ........................................................................................................................................................... 48
Specification ............................................................................................................................................................ 50
General Specification ....................................................................................................................................... 50
Preset Display Modes ...................................................................................................................................... 51
Pin Assignm ents .............................................................................................................................................. 52
Plug and Play ................................................................................................................................................... 54
Regulation ............................................................................................................................................................... 55
FCC Notice ...................................................................................................................................................... 55
WEEE Declaratio n ........................................................................................................................................... 56
3
WEEE Declaratio n for India ............................................................................................................................. 56
RoHS Declaration for India .............................................................................................................................. 56
EPA Energy Star .............................................................................................................................................. 57
EPEAT Declaration .......................................................................................................................................... 57
Service .................................................................................................................................................................... 58
Warranty Statement for Europe........................................................................................................................ 58
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 60
AOC International (Europe) B.V. ...................................................................................................................... 62
Warranty Statement for North & South America (excluding Brazil) ........................................................... 63
EASE PROGRAME ......................................................................................................................................... 65
TCO DOCUMENT ........................................................................................................................................... 66
4
Safety
National Conventions
The following subsections describe notational conventions used in this do cument .
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicat es either potent ial da mage to hardw are or lo ss of da ta a nd tells you how to avoid the
problem.
WARNING: A WARNING indicates the pote ntia l for bod ily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
present at ion of the w arning is mandated by regulatory authority.
5
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equ ippe d with a three-pronged grou nded pl ug, a plug with a third ( groun din g) pin. This plu g will
fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug,
have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the
safety purpose of the grounded plug.
Unplug the un it dur ing a light ning stor m or w hen it w ill not be used f or lon g period s of ti me. T his w ill protect th e
monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriat e
configured receptacles marked between 20V, 3.25A
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter (Only for monitors with power adapter).
Manufacturers:
1) TPV ELECTRONICS(FUJIA N) CO., LTD model : ADPC2065
6
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause ser iou s d amage to this product. Use only a cart , s tand, tripod , br ac ket, or t able recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination sho uld be mov ed
with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you moun t th e m oni tor o n a wall or shelf, use a mount ing ki t appr ov ed by the manufa cture r and fol low the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or with
the stand:
Installed on the wall
Inst all ed with stand
7
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of
strong-detergent which will cauterize the product cabinet.
When clean ing, make sur e no deter g ent is l eak ed into the pr o duct. T he cleani ng clo th sh oul d no t be too rough
as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
8
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause
disturbing reflections from surrounding light and bright surfaces.
If the phone on th e base of LCD monitor when the phone cal l s w ill affect the c ircu it c har a cte risti cs , may ca us e
the screen to mute or screen interference.
9
Setup
Contents in Box
Not all signal cables (Dual link DVI, Analog, DP, HDMI, MHL) will be provided for all countries and regions.
Please check with the local dealer or AOC branch office for confirmation.
CD Manual Warrant y card Base Adapter
Power cable Analog cable HDMI cable DVI cable DP cable MHL cable
Monitor
10
Setup Base
Please setup or remove the base following the steps as below.
Please place the monitor on a soft and flat surface to prev ent the scratch.
Setup:
Remove:
11
Adjusting Viewing Angle
For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to
your own preference.
Hold the stand so you will not topple the monitor when you ch ange the mon itor 's ang le.
You are able to adjust the monitor's angle from -3.5° to 23.5 °.
NOTE:
Do not adjust the viewing angle over 23.5 degrees in order to avoid damage.
12
Using "MHL(Mobile High-Definition Link)"
1."MHL" (Mobile High-Definition Link)
This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL)
on the screenof the product.
To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is
MHL certified on the device manufacturer's website. To find a list o f MHL-certified devices , visit the official
MHL website (http://www.mhlconsortium.org).
To use the MHL function, the latest version of software must be installed on the mobile device.
On some mobile devices, the MHL function may not be available depending on the device's performance or
functionality.
Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.
This product is officially M H L-certified. If you encounter any problem when using the MHL function, please
contact the manufacturer of the mobile device.
The picture quality may degrade when content (imported from the mobile device) with a low Resolution is
played on the product.
Using "MHL"
1. Connect the micro USB port on the mobile device to the [HDMI / MHL] port on the product using the MHL cable.
When the MHL cable is used, [HDMI / MHL] is the only port on this monitor that supports the MHL function.
Mobile device must be purchased separately.
2. Connect the AC power cord to the produ ct and a power outlet.
3. Press the sour ce butto n and switch to HDMI /MHL to ac tivate MHL mode.
4. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.
Remark: The indicated time "3 sec later" may vary depending on the mobile device.
When the mobile device is not connected or does not support MHL
If MHL mode is not act ivated e ven though the mo bile dev ice supp orts M H L, check if mobil e device M HL port is
MHL standard port otherwise an additional MHL-enabled adapter is required.
13
Connecting the Monit or
Cable Connections In Back of Monitor and Computer:
1 DVI-D (Dual link)
2 HDMI/MHL
3 DP
4 D-SUB
5 Earphone
6 Power
To protect equipment, always turn off the PC and LCD monitor before connecting.
1 Connect the power cable to the AC port on the back of the monito r.
2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3 Optional – (Requir es a v id eo c ard with DVI por t) – Connect o ne end of the D VI c abl e t o the bac k of the mo nitor
and connect the other end to the computer’s DVI port.
4 Optional – (Requires a video card with HDMI port) – Connect one end of the HDMI cable to the back of the
monitor and connect the other end to the computer’s HDMI port.
5 Optional – (Re quires a video card with DP port) – Connect one end of the DP cable to the back of the monitor
and connect the other end to the computer’s DP port.
6 Turn on your monitor and computer.
14
7 Video content supporting resolution:
(1) VGA: 1920 x 1080/60Hz (Maximum)
(2) DVI: 1920 x 1080/60Hz (Maximum)
(3) DVI Dual-Link: 3840 x 2160/30Hz ( Maximum)
(4) HDMI1.4:3840 x 2160/30Hz (Maximum)
(5) HDMI2.0:3840 x 2160/60Hz (Maximum)
(6) DP1.2: 3840 x 2160/60Hz (Maximum)
If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.
FreeSync function
1. FreeSync function is working with DisplayPort.
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting
www.AMD.com
AMD Radeon R9 295X2
AMD Radeon R9 290X
AMD Radeon R9 290
AMD Radeon R9 285
AMD Radeon R7 260X
AMD Radeon R7 260
15
Adjusting
Setting Optimal Resolution
Windows 10
For Windows 10:
1. Right click START.
2. Click "CONTROL PANEL" .
3. Click "DISPLAY".
4. Click on the "Change display settings" button.
16
5. Set the resolution SLIDE-BAR to Optimal preset resolution.
17
Windows 8
For Windows 8:
1. Right click and clic k All apps at the bottom-right of the screen.
2. Set the "View by" to "Category".
3. Click "Appearance and Personalization".
4. Click "DISPLAY".
18
5. Set the resolution SLIDE-BAR to Optimal preset resolution
19
Windows 7
For Windows 7:
1. Click START.
2. Click "CONTROL PANEL" .
3. Click "Appearance".
4. Click "DISPLAY".
5. Click on the "Change display settings" button.
20
6. Set the resolution SLIDE-BAR to Optimal preset resolution
21
Hotkeys
1
Source/Auto/Exit
2
Game mode/<
3
Image Ratio/Volume/ >
4
Menu/Enter
5
Power
Menu/Enter
Press to display the OSD or confirm the selection.
Power
Press the Power button to turn on/off the monitor.
Image Ratio/Volume/>
When there is no OSD,Press Volume button to active volume adjustment bar,Press<or > to adjust volume.
Auto / Exit / Source hot key
When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure. When the
OSD is closed, press Source b utton will be Source hot k ey functi on. Pr e ss Sou rce b utt o n co ntinu ous ly to sel ect t h e
input source showed in the message bar, press Menu/Enter button to change to the source selected.
Game mode/<
When there is no OSD, press the minus key to open game mode function, then press < or > key to select game
mode (FPS, RTS, Racing, Gamer 1 or Gamer 2) basing on the different game types.
22
OSD Setting
Basic and simple instruction on the control keys.
1. Press the MENU-button to activate the OSD window.
2. Press or to navigate through the functions. Once the desired function is highlighted,
press the MENU-button to activate it. If there is a sub-menu, press or to navigate through the
sub-menu functions.
3. Press or to change the settings of the selected function. Press AUTO to exit. If you wan t to
adjust any other function, repeat steps 2-3.
4. OSD Lock Fun cti on: To lo ck th e O SD , press and hold the MENU-button while the mon itor is of f and then
press power button to turn the monitor on. To un-lo ck the O SD - press and hold the MENU-button
while the monitor is off and then press powe r button to turn the monitor on.
Notes:
1. If the product has only one signal input, the item of "Input Select" is di sabl ed.
2. If the product screen size is 4:3 or input signal resolution is native resolution, the item of "Image Ratio" is
disabled.
3. One of Clear vision, DCR, C olor Boost , and Picture Boost functions is activated; the other three functions are
turned off accord ing ly.
23
Luminance
1 Press MENU (Menu) to display menu.
2 Press or to select (Luminance), and press MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Contrast 0-100 Contrast from Digital-register.
Brightness 0-100 Backlight Adjustment
Eco mode
Standard
Standard Mode
Text
Text Mo de
Internet
Internet Mode
Game
Game Mode
Movie
Movie Mode
Sports
Sports Mode
Uniformity
Mode
Fluctuations in brightness and color on different
parts of a screen are a commo n phenom eno n
among LCD displays. Typical uniformity is
measured aro und 75%-80%. By enabling AOC
Uniformity feature, display uniformity is
increased to about 95%. This produces more
consistent and true im age s.
Gamma
Gamma1 Adjust to Gamma 1
Gamma2 Adjust to Gamma 2
Gamma3 Adjust to Gamma 3
DCR
Off Disable dynamic contrast ratio
On
Enable dynamic contrast ratio
OverDrive
Weak Adjust the response time.
It could be blur image, if user turns on the
OverDrive in Strong Level.
User can adjust OverDrive level base on user's
preference or turn it off.
Medium
Strong
Off
24
Game mode
FPS For playing FPS(first Person Shppters)
games.Improves dark theme black level
details.
RTS For playing RTSRTS(Real Time Strategy).
Improves respnse time and brightness for
presenting smooth pictures.
Racing For playing Racing games,Provides fastest
response time and high color saturation.
Gamer 1 User’s preference settings saved as Gamer 1.
Gamer 2 User’s preference settings saved as Gamer 2.
off No optimization by Smartimage game
ShadowControl 0-100
Shadow Control Default is 50, then end-user
can adjust from 50 to 100 or 0 to increase
contrast for clear picture.
1. If picture is too dark to be saw the detail
clearly, adjusting from 50 to 100 for clear
picture.
2. If picture is too white to be saw the detail
clearly, adjusting from 50 to 0 for clear picture
25
Image Setup
1 Press MENU (Menu) to display menu.
2 Press or to select (Image Setup), and pres s MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.
Sharpness 0-100 Adjust picture sharpness.
H.Position 0-100 Adjust the horizontal position of the picture.
V.Position 0-100 Adjust the vertical position of the picture.
26
Color Setup
1 Press MENU (Menu) to display menu.
2 Press or to select (Color Setup), and press MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Color Temp.
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User Recall User Color Temperature from EEPROM
DCB Mode
Full Enhance
ON/OFF Red/Green/Blue Gain
Nature Skin ON/OFF Red Gain from Digital-register.
Green Field ON/OFF Green Gain from Digital-register.
Sky-blue ON/OFF Blue Gain from Digital-register.
AutoDetect ON/OFF Auto gain for input signal
DCB Demo ON/OFF Enhance Area in half Picture
Red 0-100 Red gain from Digital-register.
Green 0-100 Green gain from Digital-register.
Blue 0-100 Blue gain from Digital-register.
27
Picture Boos t
1 Press MENU (Menu) to display menu.
2 Press or to select (Picture Boost), and pres s MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Bright Frame ON/OFF Enable/Disable Bright Frame
Frame Size 14-100 Adjust the Size of the Frame
Brightness 0-100 Brightness Adjustment for Enhance Area
Contrast 0-100 Contrast Adjustment for Enhance Area
H. position 0-100 Adjust the horizontal position of the Frame
V. position 0-100 Adjust the vertical position of the Frame
Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
28
OSD Setup
1 Press MENU (Menu) to display menu.
2 Press or to select (OSD Setup), and pres s MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Language
English, France , Spanish,
Portugues,German,
Italian,Dutch,Swedish, Finnish,
Polish ,Czech, Russia,Korea,
TChina, SChina,Japanese.
Select the OSD language
Timeout 5-120 Adjust the OSD timeout.
H. Position 0-100 Adjust the horizontal position of the
OSD.
V. Position 0-100 Adjust the vertical position of the OSD.
Transparence 0-100 Adjust the OSD
Break
Reminder ON/OFF Break Reminder if the user continuely
work for mare than 1 hurs
DP Capability 1.1/1.2
1. In DP 1.1 mode, DP-out out puts full
image which is from DP-in i f DP-in
received image data.
2. In DP 1.2 mode,
(A) DP-out outputs full image which is
from DP-in if DP graphic card outputs
single monitor data.
(B) DP-out outputs next 1 or 2 monitor
image(s) if DP graphic card outputs 2 or
3 monitor images by daisy chain.
HDMI 1.4/2.0 The factory default setting is at HDMI
2.0.But HDMI 1.4 supports most
Blu-Ray/DVD players on the market.
Freesync ON/OFF please be note d that only DP1.2 support
free sync function
Notes:
If the DP video content supports DP1.2, please select DP1.2 for DP Capability; otherwise, please select DP1.1.
29
PIP Setting
1 Press MENU (Menu) to display menu.
2 Press or to select PIP, and press MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
PIP OFF / PIP / PBP Disable or Enable PIP or PBP.
Main Source D-SUB/DVI/HDMI/MHL/D
P Select main screen sour ce.
Sub Source D-SUB/DVI/HDMI/MHL/D
P Select sub screen source.
Size Small / Middle / Large Select screen size.
Position
Right-up
Set the screen location.
Right-down
Left-up
Left-down
Audio On: PIP Audio Disable or Enable Audio Setup.
Off: Main Audio
Swap On: Swap Swap the screen source.
Off: non action
Please refer below table for compatibility of main/sub input source.
PIP
Main Source
D-sub DVI HDMI/MHL DP
SUB Source
D-sub ∨ ∨ ∨ ∨
DVI ∨ ∨ ∨ ∨
HDMI/MHL ∨ ∨ ∨ ∨
DP ∨ ∨ ∨ ∨
PBP
Main Source
D-sub DVI HDMI/MHL DP
SUB Source
D-sub ∨ ∨ ∨ ∨
DVI ∨ ∨ ∨ ∨
HDMI/MHL ∨ ∨ ∨ ∨
DP ∨ ∨ ∨ ∨
30
Extra
1 Press MENU (Menu) to display menu.
2 Press or to select (Extra), and press MENU to enter.
3 Press or to select submenu.
4 Press or to adjust.
5 Press AUTO to exit.
Input Select
Auto Auto Detect input signal
D-SUB Select D-SUB signal source as input
DVI Select DVI signal source as input
HDMI/MHL Select HDMI signal Source as input
DP Select DP signal Source as input
Auto Config. Yes / No Auto adjust.the picture to default.
Off Timer 0-24 hrs Select DC off time.
Image Ratio Full Screen or Aspect Ratio Select image Ratio format for display.
DDC/CI Yes / No Turn on or off DDC/CI Support.
Reset Yes / No Reset the menu to default.
31
Exit
1 Press MENU (Menu) to display menu.
2 Press or to sel ect (Exit), and press MENU to enter.
3 Press AUTO to exit.
32
LED Indicator
Status LED Color
Full Power Mode White
Power Saving Orange
33
Driver
Monitor Driver
Windows 10
1. St art Win dows® 10
2. Right click START.
3. Click "Control Panel".
4. Click on the "Display" icon.
34
5. Click on the "Change display s ettings" button
6. Click the "Advanced Settings" button.
35
7. Click the "Monitor" tab and then click the "Properties" button.
8. Click the "Driver" tab.
9. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Up d ate Dr iv er... “and then
click the "Browse my computer for driver software" button.
10. Select "Let me pick from a list of device drivers on my computer".
36
11. Click the "Have Disk" button. C lick on the "Browse" button and navigate to the following directory:
X:\Driver\modul e name(where X is the drive letter designator for the CD-ROM drive).
12. Select the "xxx.inf" f ile and click the "Open" button. Click the "OK" button.
13. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
14. Close all open windows and remove the CD.
15. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
37
Windows 8
1. St art Win dows® 8
2. Right click and clic k All apps at the bottom-right of the screen.
3. Click on the "Control Panel" icon
4. Set the "View by" to "Large icons" or "Small icon s".
5. Click on the "Display" icon.
38
6. Click on the "Change display settings" button.
7. Click the "Advanced Settings" button.
39
8. Click the "Monitor" tab and then click the "Properties" button.
9. Click the "Driver" tab.
10. Open the "Update Driver Softwa re-Generic PnP Monitor" window by clicking on "Update Driver..." and
then click the "Browse my computer for driver software" button.
40
11. Select "Let me pick from a list of device drivers on my computer".
12. Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory:
X:\Driver\modul e name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the "Open" button. Click the "OK" button.
14. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Rest art the system. The system w ill automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
41
Windows 7
1. St art Win dows® 7
2. Click on the "Start" button and then click on "Control Panel".
3. Click on the "Display" icon.
4. Click on the "Change display settings" button.
42
5. Click the "Advanced Settings" button.
6. Click the "Monitor" tab and then click the "Properties" button.
7. Click the "Driver" tab.
43
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... " and
then click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
10. Click the "Have Disk" button. C lick on the "Browse" button and navigate to the following directory:
X:\Driver\modul e name(where X is the drive letter designator for the CD-ROM drive).
44
11. Select the "xxx.inf" f ile and click the "Open" button. Click the "OK" button.
12. Select your monitor model and click the "Next" button. The files will be copied from the CD to your hard disk
drive.
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
45
i-Menu
Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete instal lati on, plea se follow the install at i on
guide. The software Supported operating systems: Windows 8, Windows 7, Windows10.
46
e-Saver
Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for y our mon itors, allows your monitor to ti mely s hu tdown when PC unit is at any s tatus (O n, O ff , Slee p or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setu p.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC statuses, you may choose the desired time (in minutes) from the pull-down menu for
your monitor to automatically shutdown. The example below illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
47
Screen+
Welcome to "Screen+" software by AOC. Screen+ softw are is a desktop scre en spl itting tool; it splits the desktop
into dif feren t pa nels, and each panel displays a different window. You only need to drag the window to a
corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
Please follow t he inst alla tion s oftw are to in sta ll it . The sof tw are Suppor ted opera ting system s: Windows 8, Window s
7, Window s 10.
48
Troubleshoot
Problem & Question Possible Solutions
Power LE D Is No t ON Make sure th e power button i s O N and the P ow er Cord is proper ly conne cted
to a grounded power outlet and to the monitor.
No images on the screen
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-s ub c able)
Check the DB-15 cable connection.
(Connected us ing the DVI cab l e)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mo de (the safe mode for Window s ME/2000) and t hen change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the
Service Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds
the maximum resolution and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that the monitor can
handle properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back.
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
you are using.
49
Monitor Is Stuck In Active
Off-Mode"
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary
colors (RE D, GREEN, or
BLUE)
Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.
Screen image is not centered
or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects
(white does not look white) Adjust RGB color or select desired color temperature.
Horizontal or vertical
disturbances on the screen
Use Window s 95/98/2000/M E shut-down mode to adjust CLOCK and
PHASE.
Press to auto-adjust.
50
Specification
General Specification
Panel
Model name U2879VF
Driving system TFT Color LCD
Viewable Image Size 708.538 mm diagonal(16:9)
Pixel pitch 0.16(H)mm x 0.16(V)mm
Video R, G, B Analog Interface
Separate Sync. H/V TTL
Display Color 10.7G Colors
Dot Clock MHL:165MHz, D-SUB:210MHz, DVI-D(Dual link)
/HDMI1.4:300MHz, DP/HDMI2.0:600MHz
Resolution
Horizontal scan range 30~99KHz ( D-SUB/ DVI-D(Dual link)/HDMI1.4/MHL)
30~140KHz ( DP/HDMI2.0 )
Horizontal scan
Size(Maximum) 621 mm
Vertical scan r ange 23~80Hz
Vertical sca n Size(Maximum) 341mm
Optimal preset resolution D-SUB/MHL:1920×1080@60Hz
DVI-D(Dual link)/HDMI1.4:3840x2160@30Hz
DP/HDMI2.0:3840x2160@60Hz
Plug & Play VESA DDC2B
Input Connector R/G/B Analog, DVI-D(Dual link), HDMI/MHL, DP, Earphone ou t
Input Vid eo Signal Analog: 0.7Vp-p(standard), 75 OHM, Positive TMDS
Output Connector DP / earphone
Power Source 20VDC, 3.25A
Power Consumption 65 W(Typ)
Standby ≦0.5 W
Off timer 0-24 hrs
Physical
Characteristics
Connector Type R/G/B Analog, DVI-D(Dual link), HDMI/MHL, DP, Earphone ou t
Signal Cable Type Detachable
Dimensions & Weight:
Height (with base) 468.4 mm
Width 659.3 mm
Depth 153.2 mm
Weight (monit or on ly) 5.26 kg
Environmental
Temperature:
Operating 0° to 40°C
Non-Operating -25° to 55°C
Humidity:
Operating 10% to 85% (non-condensing)
Non-Operating 5% to 93% (non-condensing)
Altitude:
Operating 0~ 3658m(0~ 12000 ft)
Non-Operating 0~ 12192m (0~ 40000 ft )
51
Since the MHL provides mobile phone charging function and share the same connector with HDMI, Whether the
MHL is set to On, Off or Standby mode, the MHL port provides power to charge the connected device
simultaneously. In Standby and Off energy saving of ErP not applicable for the MHL charging functionality.
Preset Display Modes
Standard
Resolution
H. Freque ncy (kHz)
V. Frequency (Hz)
VGA 640x480@60Hz 31.469 59.94
VGA
640x480@72Hz
37.861
72.809
VGA 640x480@75Hz 37.5 75
SVGA 800x600@56Hz 35.156 56.25
SVGA 800x600@60Hz 37.879 60.317
SVGA 800x600@72Hz 48.077 72.188
SVGA 800x600@75Hz 46.875 75
XGA 1024x768@60Hz 48.363 60.004
XGA 1024x768@70Hz 56.476 70.069
XGA 1024x768@75Hz 60.023 75.029
WXGA+ 1440x900@60Hz 55.935 59.887
WXGA+ 832x624@75Hz 49.725 74.77
WXGA+ 1680x1050@60Hz 64.674 59.883
SXGA 1280x1024@60Hz 63.981 60.02
SXGA 1280x1024@75Hz 79.976 75.025
HD 1280x720@60HZ 44.772 59.855
HD
1280x960@60Hz
60
60
Full HD
1920x1080@60Hz
67.5
60
QHD
2560x1440@60Hz
88.787
59.95
UHD
3840x2160@30Hz
65.688
29.98
UHD
3840x2160@24Hz
54
24
UHD
3840x2160@25Hz
54.625
24.989
UHD
3840x2160@60Hz
133.312
60
52
Pin Assignment s
15-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 Video-Red 9 +5V
2 Video-Green 10 Ground
3 Video-Blue 11 N.C.
4 N.C. 12 DDC-Serial data
5 Detect Cable 13 H-sync
6 GND-R 14 V-sync
7 GND-G 15 DDC-Serial clock
8 GND-B
24-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 TMDS data 2－ 13 TMDS data 3＋
2 TMDS data 2＋ 14 ＋5V Power
3 TMDS data 2/4 Shield 15 Ground (for+5V)
4 TMDS data 4－ 16 Hot Plug Detect
5 TMDS data 4＋ 17 TMDS data 0－
6 DDC Clock 18 TMDS data 0＋
7 DDC Data 19 TMDS data 0/5 Shield
8 N.C. 20 TMDS data 5－
9 TMDS data 1－ 21 TMDS data 5＋
10 TMDS data 1＋ 22 TMDS Clock Shield
11 TMDS data 1/3 Shield 23 TMDS Clock +
12 TMDS data 3－ 24 TMDS Clock －
53
19-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 TMDS Data 2+ 11 TMDS Clock Shield
2 TMDS Data 2 Shield 12 TMDS Clock
3 TMDS Data 2 13 CEC
4 TMDS Data 1+ 14 Reserved (N.C. on device
5 TMDS Data 1Shield 15 SCL
6 TMDS Data 1 16 SDA
7 TMDS Data 0+ 17 DDC/CEC Ground
8 TMDS Data 0 Shield 18 +5V Power
9 TMDS Data 0 19 Hot Plug Detect
10 TMDS Clock +
20-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR
54
Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DD C2B is a bi-direct ional data c hannel ba sed on the I2C prot ocol. T he host can req ues t EDI D informat ion over
the DDC2B channel.
55
Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WAR NING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Howev er, there is no guarante e that int erference will not occur in a partic ular in st al lat ion. If this equ ipment doe s
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the sep ar at ion between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or mo difications not expressly approv ed by the party respons ible f or co mpliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.
56
WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
WEEE Declaration for India
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India, please visit the
below web link.
www.aocindia.com/ewaste.php.
RoHS Declaration for India
his product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU,
Korea, Japan, US States (e.g. California), Ukraine, Serbia, Turkey, Vietnam and India.
We continue to monitor, influence and develop our processes to comply with upcoming proposed RoHS type
regulatio ns, in clud ing but not li mite d to, Braz il, Ar gent ina, Canada.
Restriction on Ha zardous Subs tances statement (India)
This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, poly bro mina ted biphenyls or polybrominated diphenyl ethers in con centr atio ns e xceeding 0.1
weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
57
EPA Energy Star
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and
Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy
efficiency. (FOR EPA CERTIFIED MODELS)
EPEAT Declaration
EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and
consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce the environmental impact of its products.
AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well
as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is
designed to help you discard of your monitor carton and filler materials properly. If a local recycling center is not
available, AOC will recycle the packaging material for you, including foam filler and carton. AOC Display solution
will only recycle AOC monitor packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil:
http://us.aoc.com/about/environmental_impact
For Germany:
http://www.aoc-europe.com/en/service/tco.php
For Brazil:
http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134
58
Service
Warranty Statement for Europe
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from
defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase.
During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the
proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section
on www.aoc-europe.com for the warranty instructions in your country. The freight cost for the warranty is pre-paid
by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product
and deliver to the AOC Certified or Authorized Service Center under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
AOC International (E uro pe) B.V. will pay t h e r et urn s hip pin g charges w ithin one of the countries s pec ifie d within this
warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the
transportation of product across international borders. This includes the international border within the European
Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection
fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-author iz ed sour ce
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquake and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
59
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your w arranty has ex pired, y ou still hav e acces s to all av ailable s erv ice opti ons, but y ou w ill be resp onsibl e for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service
Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR P URP OSE ) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS P E RIOD. AOC
INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND
EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON
CONTRACT, TORT, WARRANTY, STRICT LIA B ILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE
OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT
SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR
FACILITIES OR EQUIP MENT, OR OTHER INDIRECT, INCI DE NTAL, OR CONSEQUENTIAL DAMAGE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LI MITATION OF INCIDE NTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO Y O U. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHA S E D IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aoc-europe.com
60
Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)
LIMITED ONE t o THREE YEARS WARR ANTY*
For AOC LCD Monitors sold within the Middle East and Afri ca (MEA) and the Commonwealth of Independent
States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and
workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country.
During this period, A OC Int er n ation al ( Eur ope) B.V. offers a C arry-In (return to Ser v ic e Cen t er) Warr an ty Suppor t at
an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or
rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,
the warranty will be calculated from the manufacture date identified from the product ID serial number, but the total
warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale
country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID serial
number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and
support section on AOC’s website for the warranty instructions in your country:
• Egypt: http://aocmonitorap.com/egypt_eng
• CIS Central Asia: http://aocmonitorap.com/ciscentral
• Middle East: http://aocmonitorap.com/middleeast
• South Africa: http://aocmonitorap.com/southafrica
• Saudi Arabia: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized
Service Center or Dealer under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-author iz ed sour ce
61
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquakes and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your w arranty has ex pired, y ou still hav e acces s to all av ailable s erv ice opti ons, but y ou w ill be resp onsibl e for the
cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service
Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform
service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR P URP OSE ) ARE LIMITED IN DURATION TO A
PERIOD OF ONE (1) to THREE (3 ) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AF TER THIS
PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B. V. LIABILITY, WHETHER
BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED
THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO
EVENT SH ALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF U SE
OR FACILITIES OR EQUIPMENT, OR OTHER INDIREC T, INCIDENTAL, OR CONSEQUENTIAL DAMA GE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO Y O U. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM
COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHA S E D IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aocmonitorap.com
62
AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6th floor, Amst erdam, T he Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
AOC Pixel Policy
ISO 9241-307 Class 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing
processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in
flat panel monitors are sometimes unavoid able. No manufacturer can guarantee that all p anels will be free from pixel
defects, bu t AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced
under warranty. This Pixel Policy explains the different types of pixel defects and defin es acceptable defect levels for
each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor
panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub
pixels of pixel are lit, th e t hree colored sub pixel together ap pear as a single white pixel. When all are dark, th e three
colored sub pixels together appear as a single black pixel.
Types of Pix el Defects
• Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
• Black Dot Defects: the monitor displays a light p attern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
Defect Type 3
Bright Sub pixel
Defect Type 4 Black
Sub pixel
Class 1 1 1
2
1
0
+
+
+
1
3
5
AOC International (Europe) B.V.
63
Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authoriz ed source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
64
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR P URP OSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EI THER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE L I MITATIONS MAY
NOT APPLY T O YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATE D HER E.
EPI’ LIABILI TY, WHETHER BASED ON CONTRAC T, TORT. WARRANTY, STRICT LI A B ILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LI ABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIREC T, INCIDENTAL , OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT AL LOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MA Y NOT APPL Y TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
S t ates, Ala ska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
USA: http://us.aoc.com/support/find_service_center
ARGENTINA: http://ar.aoc.com/support/find_service_center
BOLIVIA: http://bo.aoc.com/support/find_service_center
CHILE: http://cl.aoc.com/support/find_service_center
COLOMBIA: http://co.aoc.com/support/find_service_center
COSTA RI CA: http://cr.aoc.com/support/find_service_center
DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center
ECUADOR: http://ec.aoc.com/support/find_service_center
EL SALVADOR: http://sv.aoc.com/support/find_service_center
GUATEMALA: http://gt.aoc.com/support/find_service_center
HONDURAS: http://hn.aoc.com/support/find_service_center
NICARAGUA: http://ni.aoc.com/support/find_service_center
PANAMA: http://pa.aoc.com/support/find_service_center
PARAGUAY: http://py.aoc.com/support/find_service_center
PERU: http://pe.aoc.com/support/find_service_center
URUGUAY: http://pe.aoc.com/support/find_service_center
VENEZUELA: http://ve.aoc.com/support/find_service_center
IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center
65
EASE PROGRAME
Only for AOC branded monitors sold within the continental United States.
All A OC branded monit ors are n ow covered by the EA SE Program. If y our monitor malfunction s at any time
during the first three months, AOC will provide a replacement monitor within 72 hours after you are
approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both
ways.
Step 1: Phone our TECH Department at 888.662.9888.
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
PERIOD
COVERAGE AT
NO CHARGE
CUSTOMER
CHARGES
Within the first three months of
purchase: Covered by EASE
- New AO C monitor - Call tag
dispatched and return freight
charges via UPS
- None*
Between 4 months – 1 Year
- All Parts & Labor Including CRT
Tube & LCD Panel
- UPS Return Freight to AOC
Between 1 Year - 3 Years: Cov er ed
by standard limited war ranty
- Parts & Labor (excluding CRT
Tube & LCD Panel)
- UPS Return Freight to AOC
*AOC w ill need to obt ain a cr e dit card nu mber if you w ould lik e to get a new AOC monitor ad vanced shipped t o your
location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card,
AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
www.aocmonitor.com
66
TCO DOCUMENT
(FOR TCO CERTIFIED MODELS)