Table of Contents
ATEN CL5800N User Manual
Displayed below is the user manual for CL5800N by ATEN which is a product in the Rack Consoles category. This manual has pages.
Related Manuals
LCD Console
CL5800
User Manual
www.aten.com
CL5800 User Manual
ii
EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
CE Warning:
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
KCC Statement
RoHS
This product is RoHS compliant.
CL5800 User Manual
iii
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111
CL5800 User Manual
iv
Package Contents
The CL5800 package consists of:
1 CL5800 LCD Console
with Standard Rack Mount Kit
1Custom KVM Cable
1 Power Cord
1 Firmware Upgrade Cable
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the CL5800 installation.
*Changes may have been made to the manual since it was printed. Please visit
our web site to download the most up to date version of the manual
© Copyright 2015 ATEN® International Co., Ltd.
F/W Version: 1.3.122
Manual Date: 2015-08-19
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
CL5800 User Manual
v
Contents
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter 1.
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LCD Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter 2.
Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 3.
Operation
Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Opening Separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CL5800 User Manual
vi
LCD Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Hotkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 4.
Firmware Upgrade
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Starting the Upgrade: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrade Succeeded:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade Failed:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Exiting Firmware Upgrade Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Général . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Montage sur bâti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Sun Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
CL5800 User Manual
vii
About this Manual
This User Manual is provided to help you get the most from your CL5800
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the CL5800 KVM Console. Its
purpose, features and benefits are presented, and its components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Operation, describes the fundamental concepts involved in
operating the CL5800.
Chapter 4, Firmware Upgrade, explains how to upgrade the CL5800’s
firmware with the latest available versions.
An Appendix, provides specifications and other technical information
regarding the CL5800.
CL5800 User Manual
viii
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
→
Run means
to open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America http://www.aten-usa.com
1
Chapter 1
Introduction
Overview
The CL5800 is a series of KVM Console modules featuring an integrated 19"
LED-backlit LCD panel, a full keyboard, and a touch pad in a 1U rack-
mountable sliding housing with an AC based input power source.
The CL5800 KVM Console modules serve as the front end sliding console for
compatible KVM switches. This means users who already have a compatible
KVM switch can take advantage of the space saving and efficiency benefits of
the sliding console module without having to purchase a KVM switch module.
The CL5800’s LCD and keyboard/touch pad modules slide independently of
each other. To maximize space in your data center, the keyboard/touch pad
module slides back to "hide away" when not in use, while the thin profile LCD
monitor rotates back – flush against the rack – allowing convenient monitoring
of computer activity.
For added convenience, ports for an external PS/2 or USB keyboard and mouse
as well as a monitor are provided on the rear panel.
Setup is fast and easy. Simply use the included custom KVM cable set to link
the LCD Console's KVM port to the console ports of your KVM switch and
you are ready to go.
Since the CL5800's firmware is upgradable, you can stay current with the latest
functionality improvements simply by downloading firmware updates from
ATEN’s web site as they become available.
CL5800 User Manual
2
Features
Integrated KVM console with a 19” LED-backlit LCD monitor in a dual
rail housing with top and bottom clearance for smooth operation in a 1U
high system rack
Standard rack mount kit included – optional Easy Rack Mounting (single
person installation) rack mount kit available (requires separate purchase)
Supports an external console with either PS/2 or USB connectors
Dual interface – Supports computers and KVM switches with PS/2 or
USB keyboards and mice
Additional hot-pluggable USB mouse port on front panel (also functions
as USB peripheral port)
Internal power supply
High video resolution:
Up to 1280 x 1024 @75Hz
Supports DDC, DDC2, DDC2B
DDC emulation of the LCD monitor
Video settings of attached computers are automatically adjusted for
optimal output to the LCD monitor
Standard 105-key keyboard; Sun keyboard emulation
Dual rail design allows LCD monitor and keyboard/touch pad modules to
operate independently
Compatible with all ATEN KVM Switches and most other KVM switches
Adjustable depth to fit within the rack
Firmware upgradeable
Supports Microsoft Intellimouse (5 keys)
Supports Logitech and Microsoft wireless mice
Console lock – enables the console drawer to remain securely locked away
in position when not in use
DDC emulation – video settings of each computer are automatically
adjusted for optimal output to the monitor
Keyboard language supports English (US), English (UK), French,
German, German (Swiss), Greek, Hungarian, Italian, Japanese, Korean,
Russian, Spanish, Swedish and Traditional Chinese
Chapter 1. Introduction
3
Requirements
LCD Console
The LCD console supports most KVM switches. If you are unsure whether
your switch is supported or not, check with your dealer.
The integrated LCD monitor's maximum resolution is 1280 x 1024
@75Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.
External Console
A VGA, SVGA, or MultiSync monitor capable of displaying the highest
resolution provided by any computer in the installation
USB or PS/2 keyboard and mouse
Cables
For optimum signal integrity and to simplify the layout, we strongly
recommend that you use high quality custom cable sets available in varying
lengths, described in the table below, which can be purchased from your dealer.
Type Model Number (Length)
USB KVM Cables 2L-5201U (1.2 m)
2L-5202U (1.8 m)
2L-5203U (3 m)
2L-5205U (5 m)
PS/2 KVM Cables 2L-5201P (1.2 m)
2L-5202P (1.8 m)
2L-5702P (1.8 m)
2L-5203P (3 m)
2L-5206P (6 m)
CL5800 User Manual
4
Operating Systems
Supported operating systems are shown in the table, below.
OS Version
Windows NT and higher
Linux RedHat 7.1 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 4.2 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
DOS 6.2 and higher
Chapter 1. Introduction
5
Components
Front View
No. Component Description
1 Upper Handle Pull to slide the LCD module out; push to slide the module in.
See Opening the Console, page 13, for details on sliding the
console in and out.
2 LCD Module See LCD Module, page 7.
3 Keyboard Module See Keyboard Module, page 6.
4 Lower Handle Pull to slide the keyboard module out. See Opening the
Console, page 13, for more details on sliding the console in
and out.
5 Power LED Lights (blue) to indicate that the unit is receiving power.
6 LCD Release
Catch
These catches (one on each side) release the LCD module
so you can slide it away.
7 Rack Mounting
Tabs
The rack mounting tabs located at each corner of the unit
secure the chassis to a system rack. See Standard Rack
Mounting, page 10, for details.
8 LED Illumination
Light
Press the Exit/Light pushbutton for two seconds to turn the
LED light ON or Off. (Default: On)
67
8
3
4
5
1
2
Press the Exit/Light pushbutton
for two seconds to turn the
LED light ON or Off. (Default: On)
EXIT I LIGHT
CL5800 User Manual
6
Keyboard Module
No. Component Description
1 Keyboard
Release Catch
These catches (one on each side) release the keyboard
module so you can slide it away.
2 Reset Button
Pressing and holding this button while powering on the unit
causes the CL5800 to revert to the original factory installed
firmware version – allowing you to recover from a failed
firmware upgrade.
Pressing and holding this button for more than three
seconds performs a system reset.
Note: The button is recessed and must be pushed with a thin
object - such as the end of a paper clip or a ballpoint pen.
3 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located
here.
4 Keyboard Standard 105-key keyboard
5 Touch pad Standard mouse touch pad
6 USB Port This USB port is provided for users who prefer to use an
external mouse (see Hotkeys, page 22). It also functions as a
USB peripheral port.
6
3
4
5
1
2
Chapter 1. Introduction
7
LCD Module
No. Component Description
1 LCD Display To access the LCD monitor, slide the LCD module out and flip
up the cover. See Opening the Console, page 13, for details
on sliding the LCD module out.
2 LCD Controls These buttons control the position and picture settings of the
LCD display. See LCD OSD Configuration, page 20, for
details.
3 LCD On/Off
Button
Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off to indicate that only
the monitor is off – not the KVM switch itself.)
4 Firmware
Upgrade Port
The Firmware Upgrade Cable that transfers the firmware
upgrade data from the administrator's computer to the
CL5800 plugs into this RJ-11 connector.
5 Firmware
Upgrade Switch
During normal operation and while performing a firmware
upgrade, this switch should be in the NORMAL position. If a
firmware upgrade operation does not complete successfully,
this switch is used to perform a firmware upgrade recovery.
See Firmware Upgrade Recovery, page 29, for details.
345
1
2
CL5800 User Manual
8
Rear View
No. Component Description
1 Power Socket This is a standard 3 prong AC power socket. The power cord
from an AC source plugs in here.
2 Power Switch This is a standard rocker switch that powers the CL5800 on
and off.
3 External
Console Section
For flexibility and convenience, the CL5800 supports an
independent, external, KVM console. The external console's
keyboard, monitor, and mouse cables plug in here.
4 KVM Port
Section
The cable linking the CL5800 to a computer or switch plugs in
here.
Note: The shape of this SPHD connector has been
specifically modified so that only KVM cables designed to
work with this console can plug in (see External Console,
page 3 for details). Do NOT attempt to use ordinary 15 pin
VGA connector cable to link this port to a computer or switch.
234
1
9
Chapter 2
Hardware Setup
Before you Begin
1. Important safety information regarding the placement of this
device is provided on page 31. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up has been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
3. Packing material has been inserted to protect the CL5800 during
shipping. Slide the LCD module out (see Opening the Console,
page 13), until the packing material is visible. Remove the
packing material before installing the unit, as shown in the
diagram below.
CL5800 User Manual
10
Standard Rack Mounting
A standard rack mounting kit can be purchased separately for your CL5800.
The kit enables the CL5800 to be mounted in rack with a depth of 52–85 cm.
Note: 1. It takes two people to mount the switch: one to hold it in place, the
other to screw it in.
2. The standard rack mounting kit does not include screws or cage nuts.
If you need additional screws or cage nuts, contact your rack dealer.
3. Optional mounting kits - including single person Easy Installation
kits - are available with a separate purchase. See Optional Rack
Mounting, page 40 in the Appendix for details.
L Brackets
Side Mountng
Brackets
Chapter 2. Hardware Setup
11
To rack mount the CL5800, do the following:
1. While one person positions the CL5800 in the rack and holds it in place,
the second person loosely screws the front brackets to the rack.
2. While the first person still holds the CL5800 in place, the second person
slides the L brackets into the CL5800's side mounting brackets from the
rear until the bracket flanges contact the rack, then screws the L brackets
to the rack.
3. After the L brackets have been secured, tighten the front bracket screws.
Note: Allow at least 5.1 cm on each side for proper ventilation, and at least
12.7 cm at the back for the power cord and cable clearance.
CL5800 User Manual
12
Connecting Up
Refer to the example installation diagram as you perform the following steps:
1. Plug the SPHD connector end of a KVM cable (either supplied with the
unit, or purchased separately, see External Console, page 3) into the LCD
Console's KVM port.
2. Plug the keyboard, monitor, and mouse connectors of the KVM cable into
their respective ports on the Console Section of a KVM switch.
3. If you are installing an external console, plug your keyboard, monitor, and
mouse into their respective ports on the Console Section of the LCD
Console. The ports are color coded and marked with an icon for easy
identification.
4. Plug the CL5800’s power cord into the LCD Console's power socket and
into a power source.
5. Power up your KVM installation.
6. Turn on the power to LCD Console.
Installation Diagram
2
5
3
4
61
13
Chapter 3
Operation
Opening the Console
The CL5800's console consists of two modules: an LCD display module
located under the top cover; and a keyboard / touch pad module below the LCD
module.
The modules can either slide together, or independently. This allows you to
have the LCD display available for viewing while the keyboard / touch pad
module is conveniently out of the way when not in use.
Opening Separately
1. Pull the release catches to release the console, and pull the top panel a few
centimeters toward you. Once the console has been released, you can let
go of the catches.
2. Pull the top panel all the way out until it clicks into place.
Release Catches
CL5800 User Manual
14
3. Rotate the top panel all the way back to expose the LCD screen.
Chapter 3. Operation
15
4. Reach underneath and pull the keyboard module all the way out until it
clicks into place.
Opening Together
Refer to the diagrams in the Opening Separately section as you do the
following:
1. Pull the release catch and pull the top and bottom panels out until the
keyboard module clicks into place.
Note: Once the console has been released, you can let go of the catch.
2. Pull the top panel the rest of the way out until it clicks into place.
3. Rotate the top panel all the way back to expose the LCD screen.
Note: Refer to the warning regarding placing excessive weight on the
keyboard module on the following page.
CL5800 User Manual
16
Operating Precautions
RIGHT
Rest your hands and arms lightly on the
keyboard module as you work.
WRONG!
DO NOT lean your body weight on the
keyboard module.
DO NOT place heavy objects on the
keyboard module.
The maximum load bearing capacity of the keyboard module is
30kg. Failure to heed the information below can result in damage
to the keyboard module.
Chapter 3. Operation
17
Closing the Console
1. Pull the release catches located on either side of the keyboard toward you
to release the keyboard module, then slide the module slightly in.
2. Let go of the catches. Using the front handle, push the keyboard module
all the way in.
CL5800 User Manual
18
3. Rotate the LCD module all the way down, then pull the rear catches to
release the LCD module.
4. Using the front handle, push the module all the way in.
Chapter 3. Operation
19
Hot Plugging
The CL5800 supports hot plugging – components can be removed and added
to the console by unplugging their cables from the ports without the need to
shut down the CL5800.
Powering Off and Restarting
If it becomes necessary to Power Off the CL5800 (to upgrade the firmware, for
example), simply turn off the power to the unit using the rear panel power
switch. To restart the CL5800, turn the rear panel power switch back on.
Port ID Numbering & Port Selection
Port ID numbering and Port Selection follow the method used by the KVM
switch connected to the CL5800. Consult your KVM switch's User Manual for
details.
CL5800 User Manual
20
LCD OSD Configuration
LCD Buttons
The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:
Button Function
MENU
When you have not entered the LCD OSD Menu function,
pressing this button invokes the Menu function, and brings up
the Main Menu.
When you have entered the LCD OSD Menu function, and
have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.
When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.
When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.
EXIT
When you have not entered the LCD OSD Menu function,
pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the
LCD panel to what the OSD considers their optimum values to
be.
When you have entered the LCD OSD Menu function, pressing
this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.
When you are at the Main Menu, pressing this button exits the
LCD OSD.
Chapter 3. Operation
21
LCD Adjustment Settings
An explanation of the LCD OSD adjustment settings is given in the table
below:
Manufacturing Number
The “MFG Number” (Manufacturing Number) is an internal serial number
used by ATEN’s factory and technical support staff to identify products. This
number does not affect products’ warranty. If your product requires after-sales
services, you may provide the MFG Number to ATEN’s sales or technical
support staff to identify the product and model number.
Setting Explanation
Brightness Adjusts the background black level of the screen image.
Contrast Adjusts the foreground white level of the screen image.
Phase If pixel jitter or horizontal line noise is visible on the display,
your LCD may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.
Clock If vertical banding is visible on the display, your LCD may
have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.
H-Position Positions the display area on the LCD panel horizontally
(moves the display area left or right).
V-Position Positions the display area on the LCD panel vertically
(moves the display area up or down).
Color Temperature Adjusts the color quality of the display. You can adjust the
warmth value, color balance, etc. The Adjust Color
selection has a further submenu that lets you fine tune the
RGB values.
Language Selects the language that the OSD displays its menus in.
OSD Duration Lets you set the amount of time the OSD displays on the
screen. If there is no input for the amount of time you
choose, the OSD display turns off.
Reset Resets the adjustments on all menus and submenus to
their factory default settings.
Note: The Language setting does not return to the factory
default, but remains at the one that you have set it to.
CL5800 User Manual
22
Hotkeys
Console selection on the CL5800 is accomplished with hotkey combinations,
as described in the following table:
Note: 1. Press the keys in sequence – one key at a time. First [Ctrl], then [Alt],
then [Shift], etc.
2. Console selections are not saved. If the CL5800 is powered off, it
reverts to the default setting of both consoles enabled when it is
powered on again.
3. If the KVM switch connected to the CL5800 uses the [Ctrl] [Alt]
[Shift] combination to invoke its hotkey mode, you won't be able to
access any of its hotkey operations because the CL5800 will capture
the combination for console selection first.
Combination Action
[Ctrl] [Alt] [Shift] [P] [C] [Enter] To select normal mode (pc, etc.).
[Ctrl] [Alt] [Shift] [S] [U] [N] [Enter] To select SUN
[Ctrl] [Alt] [Shift]
[u] [p] [g] [r] [a] [d] [e] [Enter]
Activates the Firmware Upgrade Mode.
Note: this Hotkey sequence only works when the
Firmware Upgrade Recovery Switch (see page 24)
is in the Normal position.
[Ctrl] [Alt] [Shift] [L] [Enter] Enable Local (LCD) console;
Disable Remote (external) console.
[Ctrl] [Alt] [Shift] [R] [Enter] Enable Remote (external) console
Disable Local (LCD) console.
[Ctrl] [Alt] [Shift] [L] [R] [Enter] or
[Ctrl] [Alt] [Shift] [R] [L] [Enter]
Enable both consoles (default).
[Ctrl] [Alt] [Shift] [F11] [F] [Enter] Set the selected KVM port to full speed USB
[Ctrl] [Alt] [Shift] [F11] [L] [Enter] Set the selected KVM port to low speed USB
[Ctrl] [Alt] [Shift] [U] [M] [Enter] Configures the front USB Port to mouse mode
(Mouse functionality is immediate upon switching to
USB mouse mode).
[Ctrl] [Alt] [Shift] [U] [P] [Enter] Configures the front USB Port to peripheral mode.
23
Chapter 4
Firmware Upgrade
The Firmware Upgrade Utility
As new firmware revisions become available for the CL5800, firmware
upgrade packages are posted on the ATEN web site. The Windows-based
Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated
process for upgrading the CL5800’s firmware. Check the web site regularly to
find the latest firmware packages and information relating to them.
Before You Begin
To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your CL5800 installation go to ATEN’s
Internet support site and choose the model name that relates to your device
to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Use the Firmware Upgrade Cable (provided with this unit), to connect a
COM port on your computer to the Firmware Upgrade Port of the
CL5800.
CL5800 User Manual
24
Firmware Upgrade Mode
The CL5800’s firmware upgrade mode can be accessed one of two ways: by
entering a hotkey sequence (see Hotkeys, page 22), or by placing the CL5800
in firmware upgrade recovery mode (see Firmware Upgrade Recovery,
page 29).
Note: In order to activate the Firmware Upgrade Mode using a hotkey
sequence, the Firmware Upgrade Recovery Switch (see page 7) must be
set to the Normal position.
1. Turn off the power to the CL5800 using the power switch located on the
back side of the console.
2. Slide the firmware switch to RECOVER (see page 7).
3. Turn on the power to the CL5800 using the power switch located on the
back side of the console.
When the CL5800 is in Firmware Upgrade Mode, the Num Lock, Caps Lock
and Scroll Lock LEDs will continually flash on and off.
To exit the Firmware Upgrade Mode, see Exiting Firmware Upgrade Mode,
page 29.
Chapter 4. Firmware Upgrade
25
Performing the Upgrade
Starting the Upgrade:
1. With the CL5800 in Firmware Upgrade Mode, run the downloaded
Firmware Upgrade Package file from your computer - either by double
clicking the file icon, or by opening a command line and keying in the full
path and filename.
The Firmware Upgrade Utility Welcome screen appears:
2. Read and Agree to the License Agreement (enable the I Agree radio
button).
(Continues on next page.)
CL5800 User Manual
26
(Continued from previous page.)
3. Click Next. The Firmware Upgrade Utility main screen appears:
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. Click Next to perform the upgrade.
If you enabled Check Firmware Version, the Utility compares the
device's firmware level with that of the upgrade files. If it finds that the
device's version is higher than the upgrade version, it brings up a
dialog box informing you of the situation and gives you the option to
continue the upgrade:
If you didn't enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status
Messages panel, and the progress toward completion is shown on the
Progress bar.
Chapter 4. Firmware Upgrade
27
Upgrade Succeeded:
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
CL5800 User Manual
28
Upgrade Failed:
If the upgrade failed to complete successfully the Upgrade Failed screen
appears:
Click Cancel to close the Firmware Upgrade Utility. See the next section,
Firmware Upgrade Recovery, for how to proceed.
Chapter 4. Firmware Upgrade
29
Firmware Upgrade Recovery
There are three conditions that call for firmware upgrade recovery:
When the unit’s firmware becomes corrupted for some reason and you
are unable to operate it.
When a firmware upgrade procedure is interrupted.
When a firmware upgrade procedure fails.
To perform a firmware upgrade recovery, do the following:
perform a firmware upgrade recovery, do the following:
1. Power off the switch. If it is part of a daisy chain, disconnect it from the
chain.
2. Connect the Firmware Upgrade Cable to its Firmware Upgrade Port.
3. Slide the Firmware Upgrade Recovery Switch to the Recover position.
4. Power the switch back on and repeat the upgrade procedure.
5. After the switch has been successfully upgraded, power it off, and slide the
Firmware Upgrade Recovery Switch back to the Normal position.
6. If the switch is part of a daisy chain, replace it in the chain.
7. Power the switch back on.
Exiting Firmware Upgrade Mode
To exit the Firmware Upgrade Mode, do the following:
1. Slide the Firmware Upgrade Recovery Switch (see page 7) to the Normal
position.
2. Power off and restart the CL5800 according to the instructions given in the
Powering Off and Restarting section (see page 19).
CL5800 User Manual
30
This Page Intentionally Left Blank
31
Appendix
Safety Instructions
General
This product is for indoor use only.
Read all of these instructions. Save them for future reference.
Follow all warnings and instructions marked on the device.
Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
Do not use the device near water.
Do not place the device near, or over, radiators or heat registers.
The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
Never spill liquid of any kind on the device.
Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
The device is designed for IT power distribution systems with 230V
phase-to-phase voltage.
The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
(Continues on next page.)
CL5800 User Manual
32
(Continued from previous page.)
If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptible power supply (UPS).
Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
The power cord or plug has become damaged or frayed.
Liquid has been spilled into the device.
The device has been exposed to rain or water.
The device has been dropped, or the cabinet has been damaged.
The device exhibits a distinct change in performance, indicating a need
for service.
The device does not operate normally when the operating instructions
are followed.
Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
Do not connect the RJ-11 connector marked “UPGRADE” to a public
telecommunication network.
Appendix
33
Rack Mounting
Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
Always load the rack from the bottom up, and load the heaviest item in the
rack first.
Make sure that the rack is level and stable before extending a device from
the rack.
Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch circuit
rating.
Ensure that proper airflow is provided to devices in the rack.
Do not step on or stand on any device when servicing other devices in a
rack.
CL5800 User Manual
34
Consignes de sécurité
Général
Ce produit est destiné exclusivement à une utilisation à l’intérieur.
Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir
vous y référer ultérieurement.
Respectez l’ensemble des avertissements et instructions inscrits sur
l’appareil.
Ne placez jamais l’unité sur une surface instable (chariot, pied, table, etc.).
Si l’unité venait à tomber, elle serait gravement endommagée.
N’utilisez pas l’unité à proximité de l’eau.
Ne placez pas l’unité à proximité de ou sur des radiateurs ou bouches de
chaleur.
Le boîtier de l’unité est doté de fentes et d’ouvertures destinées à assurer
une ventilation adéquate. Pour garantir un fonctionnement fiable et
protéger l’unité contre les surchauffes, ces ouvertures ne doivent jamais
être bloquées ou couvertes.
L’unité ne doit jamais être placée sur une surface molle (lit, canapé, tapis,
etc.) car ses ouvertures de ventilation se trouveraient bloquées. De même,
l’unité ne doit pas être placée dans un meuble fermé à moins qu'une
ventilation adaptée ne soit assurée.
Ne renversez jamais de liquides de quelque sorte que ce soit sur l’unité.
Débranchez l’unité de la prise murale avant de la nettoyer. N’utilisez pas
de produits de nettoyage liquide ou sous forme d’aérosol. Utilisez un
chiffon humide pour le nettoyage de l’unité.
L’appareil doit être alimenté par le type de source indiqué sur l’étiquette.
Si vous n’êtes pas sûr du type d’alimentation disponible, consultez votre
revendeur ou le fournisseur local d’électricité.
Afin de ne pas endommager votre installation, vérifiez que tous les
périphériques sont correctement mis à la terre.
L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction
de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale,
contactez votre électricité afin qu’il remplace cette dernière qui doit être
obsolète. N’essayez pas d’aller à l’encontre de l’objectif de la fiche de
terre. Respectez toujours les codes de câblage en vigueur dans votre
région/pays.
Appendix
35
L’équipement doit être installé à proximité de la prise murale et le
dispositif de déconnexion (prise de courant femelle) doit être facile
d’accès.
La prise murale doit être installée à proximité de l’équipement et doit être
facile d’accès.
Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles.
Acheminez le cordon d’alimentation et les câbles de sorte que personne ne
puisse marcher ou trébucher dessus.
En cas d’utilisation d’une rallonge avec cette unité, assurez-vous que le
total des ampérages de tous les produits utilisés sur cette rallonge ne
dépasse pas l’ampérage nominal de cette dernière. Assurez-vous que le
total des ampérages de tous les produits branchés sur la prise murale ne
dépasse pas 15 ampères.
Pour contribuer à protéger votre système contre les augmentations et
diminutions soudaines et transitoires de puissance électrique, utilisez un
parasurtenseur, un filtre de ligne ou un système d’alimentation sans
coupure (UPS).
Placez les câbles du système et les câbles d’alimentation avec précaution ;
veillez à ce que rien ne repose sur aucun des câbles.
Lors du branchement ou du débranchement à des blocs d’alimentation
permettant la connexion à chaud, veuillez respecter les lignes directrices
suivantes:
Installez le bloc d’alimentation avant de brancher le câble d’alimentation à
celui-ci.
Débranchez le câble d’alimentation avant de retirer le bloc d'alimentation.
Si le système présente plusieurs sources d’alimentation, déconnectez le
système de l'alimentation en débranchant tous les câbles d'alimentation des
blocs d'alimentation.
N’insérez jamais d’objets de quelque sorte que ce soit dans ou à travers les
fentes du boîtier. Ils pourraient entrer en contact avec des points de tension
dangereuse ou court-circuiter des pièces, entraînant ainsi un risque
d’incendie ou de choc électrique.
N’essayez pas de réparer l’unité vous-même. Confiez toute opération de
réparation à du personnel qualifié.
Si les conditions suivantes se produisent, débranchez l’unité de la prise
murale et amenez-la à un technicien qualifié pour la faire réparer:
Le cordon d’alimentation ou la fiche ont été endommagés ou éraillés.
Du liquide a été renversé dans l’unité.
CL5800 User Manual
36
L’unité a été exposée à la pluie ou à l’eau.
L’unité est tombée ou le boîtier a été endommagé.
Les performances de l’unité sont visiblement altérées, ce qui indique la
nécessité d’une réparation.
L’unité ne fonctionne pas normalement bien que les instructions
d’utilisation soient respectées.
N’utilisez que les commandes qui sont abordées dans le mode d’emploi.
Le réglage incorrect d’autres commandes peut être à l’origine de
dommages qui nécessiteront beaucoup de travail pour qu’un technicien
qualifié puisse réparer l’unité.
Ne connectez pas le connecteur RJ-11 portant la marque « Sensor »
(Capteur) à un réseau de télécommunication public.
Appendix
37
Montage sur bâti
Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien
fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti
repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même
bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de
travailler sur le bâti.
Chargez toujours le bâti de bas en haut et chargez l’élément le plus lourd
en premier.
Assurez-vous que le bâti est à niveau et qu’il est stable avant de sortir une
unité du bâti.
Agissez avec précaution lorsque vous appuyez sur les loquets de libération
du rail d’unité et lorsque vous faites coulisser une unité dans et hors d’un
bâti ; vous pourriez vous pincer les doigts dans les rails.
Une fois qu’une unité a été insérée dans le bâti, étendez avec précaution le
rail dans une position de verrouillage puis faites glisser l’unité dans le bâti.
Ne surchargez pas le circuit de l’alimentation CA qui alimente le bâti. La
charge totale du bâti ne doit pas dépasser 80 % de la capacité du circuit.
Assurez-vous que tous les équipements utilisés sur le bâti, y-compris les
multiprises et autres connecteurs électriques, sont correctement mis à la
terre.
Assurez-vous que les unités présentes dans le bâti bénéficie d’une
circulation d’air suffisante.
Assurez-vous que la température ambiante de fonctionnement de
l’environnement du bâti ne dépasse pas la température ambiante maximale
spécifiée pour l’équipement par le fabricant.
Ne marchez sur aucun appareil lors de la maintenance d’autres appareils
d’un bâti.
Attention: Glisser / rail (LCD KVM) monté l'équipement ne doit pas être
utilisé comme une étagère ou un espace de travail.
CL5800 User Manual
38
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://eservice.aten.com
For telephone support, see Telephone Support, page iii.
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online
Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
Appendix
39
Specifications
Function 19” LCD
Computer Connections 1
Console Selection Hotkey
Connectors
External
Console Ports
Keyboard 1 x 6-pin Mini-DIN Female (Purple)
1 x USB Type A Female (Black)
Video 1 x HDB-15 Female (Blue)
Mouse 1 x 6-pin Mini-DIN Female (Green)
1 x USB Type A Female (Black)
KVM Ports 1 x SPHD-18 Female (Yellow)
External Mouse 1 x USB Type A Female (Black)
FW Upgrade 1 x RJ-11
Power 1 x 3-prong AC Socket
Switches Reset 1 x Semi-recessed Pushbutton
Power 1 x Rocker
F/W Upgrade 1 x Slide
LCD Power 1 x Pushbutton
LCD Adjustment 4 x Pushbutton
LEDs Power 1 (Dark Green)
LCD Power 1 (Orange)
Lock Num 1 (Green)
Caps 1 (Green)
Scroll 1 (Green)
Emulation Keyboard / Mouse PS/2; USB
Video 1280 x 1024@75Hz, DDC2B
I/P Rating 100–240VAC; 50–60Hz; 1A
Power Consumption 120V, 22W / 230V, 24W
Environment Operating Temp. 0–50
o
C
Storage Temp. -20–60
o
C
Humidity 0–80% RH NC
Physical
Properties
Housing Metal
Weight 14.27 kg
Dimensions (L x W x H) 48.00 x 68.04 x 4.40 cm
CL5800 User Manual
40
Optional Rack Mounting
For convenience and flexibility, three optional rack mounting kits are available
as shown in the following table:
To install the long bracket standard rack mount kit, simply replace the short L
brackets on the standard rack mount kit with the long ones, and mount the
CL5800 according to the instructions given for Standard Rack Mounting,
page 10.
While it takes two people to perform a standard installation, with an Easy-
Installation, kit, one person can mount the CL5800. To install the Easy-
Installation kit, do the following:
1. Remove the standard sliding L brackets (not shown) and the side mounting
brackets from both sides of the CL5800.
Bracket Type Size (cm)
Standard Installation – Long 70.0—105.0
Easy Installation – Short 57.0—70.0
Easy Installation – Long 68.0—105.0
Phillips head hex
M4L4-6pcs
Appendix
41
2. Attach the left and right easy-installation mounting rails to the inside of
the rack. The flange that supports the CL5800 will be to the inside.
a) Screw the front flanges to the rack first.
b) Slide the bars with the rear flanges toward the rack until the flanges
make contact with the rack, then screw the rear flanges to the rack.
Rear Attachment
Sliding Bracket
Support
Flange
Slide Bar
Rear Flange
F
ront Flange
LEFT
RAIL
RIGHT
RAIL
CL5800 User Manual
42
3. Slide the CL5800 onto the support flanges. Use the screws supplied with
this package to loosely attach the front of the CL5800 to the front of the
rack (only tighten the screws part way).
4. Slide the rear attachment sliding brackets along the slide bars until they
contact the rear of the CL5800, then use the screws supplied with this
package to attach the bars to the rear of the CL5800 (tighten the screws all
the way).
P
hillips I head
M
4L6
Phillips I head
M4L6
Appendix
43
5. Slide the CL5800 open and closed a couple of times to be sure that it is
properly aligned and operating smoothly. (See Opening the Console,
page 13, for opening and closing procedures.)
6. After determining that the CL5800 is lined up and operating correctly,
finish by fully tightening the front attachment screws inserted in Step 3.
About SPHD Connectors
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
CL5800 User Manual
44
Sun Keyboard Emulation
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the Control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
Compose
-
+
Appendix
45
Troubleshooting
Symptom Action
There are ghost images on the
external monitor.
The distance between the external console and the
CL5800 is too great. The maximum VGA cable
distance should not exceed 20m and, in some cases,
may need to be shorter. Replace the VGA cable with
one of an appropriately short length.
Some characters I enter from
the keyboard do not display
correctly.
The keyboard layout setting for the port does not
match the keyboard you are using. On your switch,
change the keyboard layout setting for the port to
match the layout of the keyboard you are using.
I can’t use the special keys on
the Sun external keyboard to
control Sun computers.
Use Sun keyboard emulation keystrokes (page 44) to
achieve all Sun keyboard functions.
CL5800 User Manual
46
Limited Warranty
ATEN warrants its hardware in the country of purchase against flaws in materials and
workmanship for a Warranty Period of two [2] years (warranty period may vary in
certain regions/countries) commencing on the date of original purchase. This warranty
period includes the LCD panel of ATEN LCD KVM switches. Select products are
warranted for an additional year (see A+ Warranty for further details). Cables and
accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a
product is detective, ATEN will, at its discretion, have the option to (1) repair said
product with new or repaired components, or (2) replace the entire product with an
identical product or with a similar product which fulfills the same function as the
defective product. Replaced products assume the warranty of the original product for
the remaining period or a period of 90 days, whichever is longer. When the products or
components are replaced, the replacing articles shall become customer property and the
replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/
47
Index
A
AC Power Models
Specifications, 39
C
CL5800
Front View, 5
Keyboard Module, 6
LCD Module, 7
Rear View (AC Power), 8
Closing the Console, 17
Connecting Up, 12
Console
Closing, 17
Opening Separately, 13
Opening Together, 15
Console Selection, 22
F
Features, 2
Firmware upgrade
cable, 23
Mode, 24
recovery, 29
utility, 23
H
Hot Plugging, 19
K
Keyboard Emulation, 44
L
LCD
Adjustment Settings, 21
Buttons, 20
OSD configuration, 20
O
Online
Registration, iv
Opening the Console, 13
Operating Precautions, 16
P
Port ID
Numbering & Selection, 19
Powering Off, 19
R
Rack Mounting
Optional, 40
Standard, 10
Restarting, 19
RoHS, ii
S
Safety Instructions
General, 31
Rack Mounting, 33
SJ/T 11364-2006, iii
Specifications, 39
AC Power Models, 39
Sun Keyboard Emulation, 44
System Requirements
Cables, 3
External Console, 3
LCD Console, 3
Operating Systems, 4
T
Technical Support, 38
Telephone support, iv
