ATEN KE9952 User Manual

Displayed below is the user manual for KE9952 by ATEN which is a product in the KVM Extenders category. This manual has pages.

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ATEN KVM over IP Matrix System

Implementation Guide

Optimizing Your Network for the KVM over IP Matrix System

KVM over IP Extenders with the CCKM KE Matrix Management Software

CONTENTS

1. Introduction

2. KVM over IP Matrix System Components

 KVM over IP Extenders

 KE Matrix Management Software

3. General Recommendations

4. Network Design

4.1 Planning Network Architecture

 Build Strategies

 Sample Network Diagrams

4.2 Network Setup Examples

 One-to-One

 One-to-Many

 Many-to-Many (Matrix Mode)

 Video Walls

4.3 Choosing a Network Switch

 The Basics

 Types of High Performance Switch

 Switch Specifications

 Recommended Capacities

4.4 Configuring the Network Switch

 IGMP and Other Settings

5. Appendix

5.1 Recommended Network Switches

5.2 Example Switch Models and Capacity Calculations

5.3 Troubleshooting

5.4 PoE Considerations

1. Introduction

The ATEN KVM over IP Matrix System is a solution that combines KVM over IP Extenders with

the KE Matrix Management Software (CCKM) to extend, control and monitor access to

computers, across a network, in a multitude of ways. The purpose of this guide is to ensure that

installation project managers and site administrators ar e aware of ATEN’s best practice

guidelines for appropriate network structure and configuration for use with the KVM over IP

Matrix System. The key elements and recommendations for success, including our suggestions

for selecting a suitable network switch, will optimize your installation experience with our

products and reduce potential problems.

2. KVM over IP Matrix System Components

The KVM over IP Matrix System lets you set up a matrix of workstations that access computers

across a network, with the flexibility to control and configure each connection.

KVM over IP Extenders

The KVM over IP Extenders (Transmitters and Receivers) are installed at computers/workstations, and

are configured via the KE Matrix Management Software (CCKM) to create connections between them

over a LAN. This allows Extenders to bridge a connection between the workstation and the remote

computer they access across a network. Extender setups can be configured for one-to-one, one-to-

many, many-to-one, and many-to-many workstation-to-computer connections.

KVM over IP Transmitters

The KVM over IP Transmitters facilitate the secured transmission of A/V data over the network by connecting to

source components (computers, set-top boxes, media players, etc.) and converting the source device input into

encrypted network packets for delivery over the LAN. Depending on the model, source input can be VGA, DVI,

DisplayPort or HDMI up to 4K.

KVM over IP Receivers

The KVM over IP Receivers are connected to display devices (monitors, TVs, projectors) and receive the IP

transmissions from the network. Receivers decrypt the data and then convert the signals back to their original

format so the A/V content can be displayed at its optimum resolution on the connected display.

KE Matrix Management Software

The KE Matrix Management Software (CCKM) allows you to define connections and manage, customize

and control KVM over IP Extender pairings in a matrix configuration with features such as auto-detection

of KVM over IP Extenders, username/password authentication, switching and sharing of connections,

scheduling, permissions and more. Whether you're extending computer access for monitoring,

broadcasting, editing or workstation setup, the KVM over IP Matrix System gives you the flexibility and

control to manage one or hundreds of extended connections.

3. General Recommendations

The following general recommendations for installing the KVM over IP Matrix System on a

network have been provided here for easy reference. For more details, please follow the

individual cross-references and refer to Part 4. Network Design.

Design a simple network layout

Please keep your network installation as simple as possible. A general rule of thumb is to adopt a flat structure – a

basic line cascade is recommended, not a pyramid or tree cascade. Please refer to 4.1 Planning Network

Architecture

Select suitable cable

It is recommended to use ATEN 2L-2910 Shielded Digital Video Extension Cable to support long distances while

safeguarding transmission quality.

Keep distances between switches as short as possible

The distances between the switches should be as short as possible; distances between KVM over IP Extenders

should be no more than 100 m (330 ft.)

Ensure that the bandwidth is sufficient

In order to prevent bottlenecks, make sure that there is enough bandwidth between switches. Please see 4.3

Choosing a Network Switch

Choose a high-performance network switch

Please note that a high-performance network switch is essential for long-term, stable KVM over IP Matrix System

operation, and it is strongly suggested that you deploy one of the recommended models. Please refer to 4.3

Choosing a Network Switch and 6.2 Recommended Network Switches and Example Models

Try to avoid adapters

To prevent possible noise throughout the installation, avoid using adapters (such as VGA-to-DVI, HDMI-to-DVI). If

this cannot be avoided, be sure to use a high quality model (such as ATEN 2A-127G or 2A-128G)

Ensure Firmware is current

Make sure that all the switches and extenders in the installation are up-to-date with the latest firmware.

4. Network Design

4.1. Planning Network Architecture

Build Strategies

For optimum performance, the KVM over IP Extenders require high amounts of data to be transferred

across a network; therefore we recommend the following strategies to setup the KVM over IP Extenders.

Using our suggestions will provide better performance and the highest video resolutions possible. Use

each of the keys to ensure the best transmission of data and the highest throughput possible. Prior to

setup we recommended laying out the plans for your KVM over IP Extender installation using the

following performance guide

Build a Network Diagram

To build an effective KVM over IP Extender installation, start by mapping out the layout. Create a diagram with

the KVM over IP Extenders, computers and routers along with how they will be connected across the network. It

also helps to write out how the devices will interact. Use the diagrams below as the framework as you decide what

devices to purchase and how to build the network effectively for the best data throughput.

Considerations:

 If possible, create a private network for the KVM over IP Extenders

 Use the same switch model throughout

 Use a flat cascaded layout

 Avoid a tree or pyramid structure

 Install network switches near each other

 Minimize the distance of connections

 Install KE Matrix Management Software (CCKM) computer and KVM over IP Extenders on the same

subnet

 Check the 5 following factors before installation:

Choose the Right Cable:

Always use Cat 5/6e Ethernet cable or higher installed by a professional between any two devices you are

installing. We recommend using ATEN Brand Ethernet cable to ensure the quality. It’s best when installing KVM

over IP Extenders to use brand new Ethernet cabling for each part of the installation to ensure the reliability of the

data being transmitted. This is a key to getting the best uninterrupted video resolution cross the network.

Determine the Distance:

Distance is an important factor when setting up networks, with a shorter distance and fewer hops through routers,

data can be transmitted more efficiently. So whenever possible decrease the distance and direct network traffic

effectively between subnets that communicate with each other to increase the data throughput.

Ensure the Bandwidth:

Ensuring the bandwidth ahead of time will guarantee performance before installing KVM over IP Extenders on a

network. This will eliminate the primary cause of problems related to video quality and transmission of data. If the

speed is right at all ends of your network, then the only other causes are derived from device failure or limits

caused by a router, switch or device setting.

Number of ports:

Choose a switch that has enough ports to match the number of KVM over IP Extenders you will be installing.

Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13 KVM over IP

transmitters and 13 KVM over IP receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone:

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the

KVM over IP Extender devices are connected through. This provides a centralized method to configure and

troubleshoot the initial setup of KVM over IP Extender devices on a network which makes fine tuning the

bandwidth, data throughput and video quality easier. Stackable switches can be configured to direct the KVM over

IP Extender transmissions between many units more specifically and effectively. Standalone switches provide the

same configuration features as Stackable switches but they must be set individually. Stackable switches provide

an easy way to manage multiple switches, as one unit. For example, instead of configuring, managing, and

troubleshooting 6 28-port switches individually, you can manage the six as if they are a single unit using Stackable

Switches. The six switches (168 ports) function as a single switch and are managed from one web or GUI

interface.

Single Switch Networking

When the KVM over IP Extenders are no more than 100 m (330 ft.) from the central distribution point,

and number up to 46 devices, a single switch configuration is recommended.

Cascaded Switch Networking

If more than 46 devices are required, it is recommended to cascade switches.

When using 1GB connections between switches, bi-directional data flow must not exceed 1000MB between the

core switch and the extended switches, whilst leaving enough headroom for additional traffic.

If the distance between the core switch and the extended switches is more that 100m (330 ft.), fiber optic cabling

should be used for the cascade.

In any cascading network setup, it is recommended that the core switch is connected to the KE Matrix

Management Software (CCKM).

Simple Cascaded Switch Network

In this setup, the transmitters are centrally deployed.

Complex Cascaded Switch Network

If the number of transmitters exceeds 46, or they are not centrally deployed, more complex factors should be

considered when cascading. Contact ATEN Tech Support for further information.

Dedicated or Integrated Network?

It is important to decide as early as possible when implementing the ATEN KVM over IP Matrix System whether

the system will be integrated into an existing network or if it will be deployed on a dedicated A/V network. It is

highly recommended that the ATEN KVM over IP Matrix System is installed on to a separate dedicated network

switch.

4.2 Network Setup Examples

One to One

This is the simplest setup; using a single transmitter to receiver connection that extends a computer’s distance

from the keyboard, mouse and monitor. One-to-one setups can be directly connected by a Cat 5e/6 cable

between two units – up to 100 meters. The KE89xx / KE99xx models can also be connected via optical fiber

cables for distances up to 10 kilometers. You can also manage point-to-point connections, set up over a LAN with

no distance limitations, by assigning each device an IP address.

One-to-Many

One-to-Many: With the KVM over IP Extenders you can configure how to share a computer when multiple users

access it, with 4 modes: Exclusive (first user has control - others no access); Occupy (first user has control -

others view only - when first is inactive - next user to move mouse takes control); Shared (all users have access

and control at the same time); or View Only (no control - users can only view the video display).

Matrix Mode

Many-to-Many: Delivering the ultimate in flexibility and performance, in this mode the ATEN KVM Over IP Matrix

System provides the ability to access, switch, share, and multicast computer resources among multiple KVM

consoles across a network. This provides dynamic and flexible extender setups with superior video quality and

smooth KVM operations without delays or lags. Utilizing network bandwidth efficiently and intelligently is

paramount, particularly with video intensive applications for media post production, live video streams and

monitoring control. Multicasting helps optimize network traffic by directing information to the designated receivers

without increasing network bandwidth.

* For point-to-multipoint or multipoint-to-multipoint use, the installation requires a network switch with IGMP functionality.

Video Walls

ATEN’s CCKM KE Matrix Management Software allows you to create custom video walls. The KVM over IP

Matrix System’s multicast functionality means it is able to broadcast packets. When the network switch receives

the packets, it simultaneously sends them to all of the designated KVM over IP Extenders in the installation for

display:

4.3. Choosing a Network Switch

The Basics

In general, the network switches deployed in a KVM over IP Matrix System installation must support the following:

 A dedicated non-blocking switch is preferred in order to prevent congestion, especially when more than 10

KVM over IP Extenders are being deployed

 Gigabit (or faster) Ethernet port

 Multicast forwarding or filtering

 Flow Control Functions

 IGMP Snooping Fast Leave

 IGMP v2 or v3 Snooping (multicast)

 IGMP Querier (on the L3 Switch)

 High bandwidth connection between switches (preferably 10GB fiber)

 Throughput of at least 1GB per port

If the Ethernet switches are to be cascaded, they also need to support the following further functions:

 Dynamic multicast router port

 Forwarding unknown multicast to multicast router only

Types of High Performance Switch

A high performance network switch is the means of a successful KVM over IP Extender setup. When

choosing a network switch, first select the type:

Layer 2 or Layer 3 Switches

You will need to determine whether you need a layer 2 or a layer 3 switch for your KVM over IP Extender network.

Layer 3 switches cost more than layer 2 switches because they are more complex and handle more network

traffic. The best way to calculate which type of switch you need is to first determine if you will have a dedicated

network for the KVM over IP Extenders. If the KE devices will be on different subnet with other KVM over IP

Extenders, it’s best to consider a layer 3 switch if they are on different subnet.

The major differences are:

Layer 3 Switch: A key component of subnets used for multicast distribution is the multicast router. This device

plays a vital coordinating role in ensuring that network traffic is delivered to the correct Layer 2 switches and the

hosts connected to them. Increasingly, the role of router is being fulfilled by Layer 3 switches, particularly for

private networks that do not require links to wider external networks. When selecting a Layer 3 switch for your

network, ensure that it can operate as an IGMP Querier and also has sufficient capacity for the size of your subnet.

Layer 2 Switch: Packets are examined and forwarded using only the MAC address. If you have a small central

network, a layer 2 switch should do the job. If the network is exclusive and will only transmit the bandwidth of KVM

over IP Extenders, layer 2 switches with the correct settings can get the job done effectively.

Further Considerations

Number of ports: Choose a switch that has enough ports to match the number of KVM over IP Extenders you will

be installing. Switches typically come in 5, 8, 10, 16, 24, 28, 48, and 52-port configurations. If you are installing 13

KVM over IP transmitters and 13 KVM over IP receivers, you will need to purchase a switch with at least 28 ports.

Stackable verse Standalone

Stackable switches allow you to easily manage and configure ports spanning across multiple switches that the

KVM over IP Extenders are connected through. This provides a centralized method to configure and troubleshoot

the initial setup of KVM over IP Extenders on a network which makes fine tuning the bandwidth, data throughput

and video quality easier. Stackable switches can be configured to direct the KVM over IP Extender transmissions

between many units more specifically and effectively. Standalone switches provide the same configuration

features as Stackable switches but they must be set individually. Stackable switches provide an easy way to

manage multiple switches, as one unit. For example, instead of configuring, managing, and troubleshooting 6 28-

port switches individually, you can manage the six as if they are a single unit using Stackable Switches. The six

switches (168 ports) function as a single switch and are managed from one web or GUI interface.

What Stackable Switches Can Do:

 Create a link aggregation group with one port in one unit of the stack and another port of that group in

another switch in the stack.

 Select a port on one switch in the stack and mirror the traffic to a switch port on another unit of the stack;

thus copy the configuration to direct traffic more effectively between KVM over IP Extenders.

 Apply custom ACL security settings to any port on any switch in the stack.

 Stackable switches can be setup in a ring configuration, so that if a port or cable fails, the stack

automatically routes around the failure, at microsecond speeds. Stackable Switches also allow you to add

and remove stack “members” which are automatically updated and recognized as such.

Switch Specifications

The following specifications are recommended when choosing a layer 2 or layer 3 switch:

 1000Mbps Gigabit Ethernet switches (1000Mbps or faster Ethernet ports)

 High bandwidth between switches, if possible using Fiber Channel

 Layer 3 switches that efficiently processes IGMP queries

 IGMP Snooping Fast Leave

 IGMP Snooping v2 or v3

 Flow Control Functions

 Throughput of: Full Duplex, 1Gbps up- and down- stream speeds per port

 Performance of their most onerous tasks (e.g. IGMP snooping) with multiple dedicated processors (ASICS)

 It is highly recommended to deploy the same make of switch from the same manufacturer throughout each

subnet in the installation to prevent incompatibility issues

 The maximum number of simultaneous ‘snoopable groups’ the switch can handle meets or exceeds the

number of KVM over IP transmitters that will be used to create Channel groups

Note: Please note that implementing IGMP Snooping on a low-level switch may cause serious performance

problems, including video lag, due to inefficient handing of data packets

Recommended Capacities

When selecting a suitable switch to work with the ATEN KVM over IP Matrix System, there are important

values that need to be considered, such as the switching capacity, forwarding performance, and IGMP

functionality. Please note the following basic recommendations.

Switching Capacity – Total bandwidth of the switch * 2.

Forwarding Rate – Total bandwidth of the switch * 1.488.

Switch to Switch Bandwidth – Recommended bandwidth between switches depends on the total count of

receivers in the installation.

IGMP Functionality – IGMP is an essential communication protocol for network applications. In multipoint

configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the

deterioration of data throughput. To ensure full functionality use a layer 3 switch that supports IGMP queries.

4.4. Configuring the Network Switch

IGMP and Other Settings

Configuring the switch correctly will pass data more efficiently, allowing a better stream across the

network to each KVM over IP Extender device. The following settings will help optimize your network

traffic through a switch:

 Enable IGMP Snooping on L2 switches

 Enable IGMP Querier on the L3 switch

 Enable Flow Control

 Enable IGMP Fast-Leave on all switches where KVM over IP Extender units are directly connected

 Enable Spanning Tree Protocol (STP) on all switches and enable Portfast exclusively on switch ports that

have KVM over IP Extender units connected

 Pick an appropriate forwarding mode on all switches. Use Cut-through if available, or Store and Forward

The following table shows the recommended settings for various networking topologies:

Switch Feature

Single Switch Networking

Cascaded Switch Networking

Core Switch

Extended Switch

Green or energy-saving

Disable

Multicast forwarding / filtering

Enable

IGMP Snooping

Enable

IP Address of IGMP Querier

Must be assigned a valid value

N/A

IGMP Querier

Enable

Disable

IGMP Snooping fast leave

Enable

Disable

Enable

Note: Please refer to your switch’s user guide as different brands and models many have different names for these

features

5. Appendix

5.1 Recommended Network Switches

When using a point–to–multipoint or multipoint–to–multipoint (matrix mode) installation it is essential to

use a Gigabit network switch with IGMP functionality to experience the best performance. This allows for

more efficient throughput of bandwidth resources while supporting this type of setup.

The following table lists network switches that have passed ATEN's stress tests using the KE6900 series

extenders. Our tests streamed content over a network with a resolution of 1920 x 1200 @60Hz, 24bit

color depth at 60 frames per second.

ATEN

ES0152

ES0152P

Cisco

Catalyst 2960X

Catalyst 2960XR

Catalyst 3750

Procurve 2920

H3C

S5120

Huawei

S5700

D-Link

DGS-1510

Netgear

M4300

Edgecore

ECS4120

Note: Please refer to the FAQ link below on how to select network switches and network switch information collected

by ATEN Customer Service Division, where the collected information includes customer's feedback from their actual

experience in using and installing the product(s).

https://eservice.aten.com/eServiceCx/Common/FAQ/view.do?id=6276

5.2 Example Switch Models and Capacity Calculations

When you are selecting a network switch suitable to be deployed with the KVM over IP Matrix System,

the most important values to check in advance are switching capacity and forwarding rate.

Example Switch Models

Manufacturer

Model

Switching Capacity

Forwarding Rate

Huawei

S5700-28-C-HI

256 Gbps

96 Mpps

S5700-28-C-HI

256 Gbps

96 Mpps

S5710-10-BC-PWR-HI

1.024 Gbps

504 Mpps

D-Link

DGS-1510-28

92 Gbps

68.45 Mpps

DGS-1510-28X

128 Gbps

95.24 Mpps

DGS-1510-28P

92 Gbps

68.45 Mpps

DGS-1510-28XMP

128 Gbps

95.24 Mpps

DGS-1510-52

140 Gbps

104.15 Mpps

DGS-1510-52X

176 Gbps

130.95 Mpps

Switching Capacity – Total bandwidth of the switch * 2.

Forwarding Rate – Total bandwidth of the switch * 1.488.

Switch to Switch Bandwidth – Recommended bandwidth between switches depends on the total count of

receivers in the installation.

5.3 Troubleshooting

Problem: Monitors are flashing and mouse lags when streaming video.

I am using a Cisco Catalyst 2960 in my KVM over IP Matrix System installation (10 KVM over IP

Transmitters and 18 KVM over IP Receivers).

Remedy: Ensure that IGMP Querier is enabled. In addition to IGMP snooping for multicast installations,

IGMP Querier is also crucial. Use the following commands in Cisco 2960 CLI mode:

configure terminal

ip igmp snooping querier

end

show ip igmp snooping vlan 1

copy running-config startup-config

5.4. PoE Considerations

Power over Ethernet (PoE) allows an Ethernet switch to provide both data and electrical power to a

network device through a single cable. The KE8952 / KE9952 model features PoE functionality, so the

transmitter and receiver units can receive power and communications over a single cable.

To avoid overall consumption exceeding the network switch’s power capacity, it is recommended that a

switch with enough capacity for 15.4W of power to every port is used.