KL1108VN / KL1116VN User Manual

ATEN KL1116VN User Manual

Displayed below is the user manual for KL1116VN by ATEN which is a product in the KVM Switches category. This manual has pages.

Related Manuals

ATEN KL1116VN Manual

8/16-Port Cat 5 Dual Rail LCD KVM over IP Switch

KL1108VN / KL1116VN

User Manual

www.aten.com

KL1108VN / KL1116VN User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if

not installe d and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in

a residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the

party responsible for compliance could void the user's authority to operate this

equipment.

Warning: This equipment is compliant with Class A of CISPR 32. In a

residential environment this equ ipment may cause radio interference.

Warning: Operation of this equipment in a residential environment could

cause radio interference.

Suggestion: Shielded twist ed pair (STP) cables must be used with the unit to

ensure compliance with FCC & CE standards.

KCC Statement

이 기기는 업무용 (A 급 ) 전자파 적합기기로서 판매자 또는 사용자는

이점을 주의하시기 바라며 , 가정외의 지역에서 사용하는 것을 목적으

로 합니다 .

KL1108VN / KL1116VN User Manual

iii

RoHS

This product is RoHS complian t.

KL1108VN / KL1116VN User Manual

User Information

Online Registration

Be sure to register your product at our on line support center:

Telephone Support

For telephone support, call this num ber:

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

United Kingdom 44-8-4481-58923

KL1108VN / KL1116VN User Manual

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed `as is'.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modi fications to this device. It is th e

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage settin g was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead

pixel refers to a pixel with a defect in its ability to display the correct color

output. It most often looks like a tiny black or white spot on your screen,

although it can be any other color. Since even a tiny dust particle on one of the

pixels during the manufacturing process or a slight bump during shipping can

create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable

screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almo st all

manufacturers use Class 2 to establish their warranties, which allows a certain

amount of dead pixels to exist before they will replace the screen. Since the

manufacturers consider these screens to be acceptable under ISO

specifications, we cannot be responsible for replacement or warranty of the

TFT LCD panel.

KL1108VN / KL1116VN User Manual

Package Contents

Basic Package

The basic KL1108VN / KL1116VN package consists of:

1 KL1108VN or KL1116VN Dual Rail LCD KVM over IP Switch

2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)

1Power Cord

1 Standard Rack Mounting Kit

1 User Instruction s*

Optional Equipment

Depending on any optional equipment that you may have purchased, one of the

following may be included in your packag e:

Standard Rack Mounting Kit - Long

Easy-Installation Rack Mounting Kit - Short

Easy-Installation Rack Mounting Kit - Long

Check to make sure that all of the components are present and in good order.

If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual tho rou ghly and follow the installation and operatio n

procedures carefully to prevent any damage to the switch or to any other

devices on the KL1108VN / KL1116 VN installation.

*Changes may have been made to the manual since it was published. Please

visit our Website to check for the most up-to-date version.

Manual Date: 2017-03-20

All other brand names and trademarks are the registered property of their respective owners.

KL1108VN / KL1116VN User Manual

vii

Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

External Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Keyboard Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Chapter 2.

Hardware Setup

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Standard Rack Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .21

Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

KL1108VN / KL1116VN User Manual

viii

Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

The Adapter ID Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter 3.

Basic Operation

Opening the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Opening Separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Opening Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Closing the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The Adjustment Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Changing the Super Admini strator Login . . . . . . . . . . . . . . . . . . . . . . 41

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 5.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 47

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 51

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 6.

The User Interface

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

KL1108VN / KL1116VN User Manual

The Web Browser Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Page Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

The AP GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

The Local Console GUI Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Power Over the Net™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Chapter 7.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

KVM Devices and Ports – Connections Page. . . . . . . . . . . . . . . . . . . . .100

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

PON Devices – Device Monitor Page. . . . . . . . . . . . . . . . . . . . . . . . . . .103

The Main Panel – PON View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

The Main Panel – Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Outlet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

KL1108VN / KL1116VN User Manual

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Device Level Browser GUI Interfa ce. . . . . . . . . . . . . . . . . . . . . . . . . 119

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Chapter 8.

User Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Assigning Users to a Group From the User’s Notebook . . . . . . . . . . 144

Removing Users From a Group From the User’s Notebook . . . . . . . 145

Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 146

Removing Users From a Group From the Group’s Notebook. . . . . . 147

Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Assigning Device Permissions From th e User’s Notebook. . . . . . . . 148

Assigning Device Permissions From th e Groups’ Notebook . . . . . . . 151

Chapter 9.

Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

PON Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Outlet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

KL1108VN / KL1116VN User Manual

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Blade Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .189

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Chapter 10.

Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Chapter 11.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Upgrade Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Upgrade Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Adapter Firmware Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Update Adapter Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200

Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . .201

Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Restore Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Chapter 12.

Download

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Chapter 13.

Port Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

KL1108VN / KL1116VN User Manual

xii

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Chapter 14.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

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Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Screen Resolutions Higher than 1280 x 1024. . . . . . . . . . . . . . . . . .255

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257

KA7140 Configuration and Operation. . . . . . . . . . . . . . . . . . . . . . . . . . .258

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

KA7140 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262

Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .263

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .266

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . .267

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269

Connection Setup Example (Windows XP) . . . . . . . . . . . . . . . . . . . .270

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Supported Power Distribution Units . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .273

Java Client Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .273

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274

Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275

Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .278

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

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About This Manual

This User Manual is provided to help you get the most from your KL1108VN

/ KL1116VN system. It covers all aspects of installation, configuration and

operation. An overview of th e information found in the manual is provided

below.

Chapter 1, Introduction, introduces you to the KL1108VN / KL111 6VN

System. Its purpose, features and benefits are presented, and its front and back

panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting

up your installation, and explains some basic operating procedures.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the KL1108VN / KL1116V N.

Chapter 4, Super Administrator Setup, explains the procedures that the

super administrator employs to set up the KVM over IP switch network

environment, and change the default userna me and password.

Chapter 5, Logging In, describes how to log into the KL1108VN /

KL1116VN via its Graphical User Interface (GUI) with each of the available

access methods: from the local console; an Internet browser; a standalone

Windows application (AP) program; and a stan dalone Java application (AP)

program.

Chapter 6, The User Interface, describes the layout and explains the

components of the KL1108VN / KL1116VN’s user interface.

Chapter 7, Port Access, describes the Port Access page and how to use it

to configure the options it provides regardin g port manipulation.

Chapter 8, User Management, shows administrators how to create,

modify, and delete users, and assign attributes to them.

Chapter 9, Device Management, shows administrators how to configure

and control overall KL1108VN / KL111 6VN operat ions.

Chapter 10, Log, shows how to use the log file utility to view all the events

that take place on the KL1108VN / KL1116VN.

Chapter 11, Maintenance, explains how to upgrade the KL1108VN /

KL1116VN’s firmware, as well as the firmware of the KVM Adapter Cables

used to connect its ports to the installed devices.

KL1108VN / KL1116VN User Manual

Chapter 12, Download, describes how to downlo ad standalone AP

versions of the Win Client, the Java Client, the Log Server, and Power Over the

Net (PON) programs.

Chapter 13, Port Operation, provides detailed information on accessing

and operating the devices connected to the KL1108VN / KL1116VN’s ports.

Chapter 14, The Log Server, explains how to install and configure the

Log Server.

An Appendix at the end of the manual provides technical and

troubleshooting in formation.

KL1108VN / KL1116VN User Manual

xvi

Conventions

This manual uses the following conven tions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

to press the Enter key. If keys need to be chorded, they

appear together in the same bracket with a plus sign

between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦Bullet lists provide information, but do not involve sequential

steps.

→Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start → Run

means to open the Start menu, and then select Run.

Indicates critical information.

KL1108VN / KL1116VN User Manual

xvii

Terminology

Throughout the m a nual we make reference to the terms Local and Remote in

regard to the operators and equipment deployed in a KVM over IP switch

installation. Depending on the point of view, users and servers can be

considered Local under some circumstances, and Remote under others:

Switch’s Point of View

Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the swi tch over the net from a location

that is remo te from the switch.

Local Console – The keyboard mouse and monitor connected directly

to the switch.

Servers – The servers attached to the switch via KVM Adapter Cables.

User’s Point of View

Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is remote from him.

Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s poin t of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture we are usually speaking

from the switch’s point of view – in which case the users are considered

remote. When we speak about operations users perf orm via the browser,

viewers, and AP programs over the net, we are usually speaking from the user’s

point of view – in which case the switch and the servers connected to it are

considered remote.

Product Information

For information about all ALTUSEN products and how they can help you

connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN

Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and

telephone numbers:

International http://www.aten.com

Chapter 1

Introduction

Overview

The KL1108VN and KL1116VN switches are IP-b ased KVM control units

that allow both a local and remote operator to monitor and access multiple

servers from a single KVM (keyboard, video, mouse) console. The KL1108VN

/ KL1116VN can control up to 8/16 servers, and by cascading compatible

KVM switches, as many as 128/256 servers can be controlled on a complete

two stage installation. They consist of an integrated LED-backlit LCD monitor,

keyboard, and touchpad in a 1U rack-mountable retractable sliding housing.

The similarities and differences among the mod e ls in the KL11 08VN /

KL1116VN series are shown in the follo wing table:

The LCD and keyboard/touchpad modules slide independently of each other.

To maximize space in your data center, the keyboard/touchpad module slides

back to "hide away" when not in use, while the thin profile LCD monitor

rotates back – flush against the rack – allowing convenient monito ring of

computer activity.

The KL1108VN / KL1116VN features IP-based connectivity that allows one

local and one remote operator to concurrently monitor and access the

computers on your installation. Because it uses TCP/IP for its communications

protocol, the KL1108VN / KL1116VN can be accessed from any computer on

the LAN, WAN, or Internet – whether that computer is located down the hall,

down the street, or halfway around the world.

Compact, high-density, RJ-45 connectors and CAT 5e/6 cable make for a

compact, efficient, wiring configuration, while the use of PS/2 and USB KVM

Adapter Cables to link to the computers, permits any combination of PCs,

Macs, Sun computers, and serial devices to coexist on the installation.

Model LCD Panel Bus Support Ports

KL1108VN 19” 1 Local; 1 Remote; 1U 8

KL1116VN 19” 1 Local; 1 Remote; 1U 16

Chapter 1. Introduction

For added convenience, ports fo r an external keyboard, monitor (DVI-D or

VGA), and mouse are provided on the rear panel – permitting you to manage

the switch from a local console. There is also an external USB mouse port on

the keyboard module, allowing you to use an external mouse, rather than the

touchpad.

Access to any computer connected to the installation from the local console is

easily accomplished by means of a powerful mouse driven graphical OSD (On

Screen Display) menu system. A convenient Auto Scan feature also permits

automatic scanning and monitoring of the activities of all computers running

on the installation one by one.

Remote operators connect to the KL1108VN / KL1116VN vi a its IP address

from anywhere on the LAN, WAN, or Internet via their browsers. Once they

successfully log in, they can take control using either the Windows Client or

Java Client utility. Inclusion of a Java-based client ensures that the KL1108VN

/ KL1116VN is platform independent, and is able to work with most operating

systems.

System administrators can handle a multitude of maintenance tasks smoothly

and efficiently – from installing and running GUI applications, to BIOS level

troubleshooting, ro utine monitoring, concurrent maintenance, system

Local

Console

(DVI-D or VGA)

Remote Computer

Internet

KL1108VN/KL1116VN

KL1108VN / KL1116VN User Manual

administration, rebooting and even pre-booting functions – all from a remote

connection.

Remote operators can exchange keyboard, video and mouse signals with the

computers attached to the KL1108VN / KL1116VN just as if they were present

locally and working on the equipment directly.

Enhanced features include a Panel Array Mode that displays the video output

of up to 8 (KL1108VN) or 16 (KL1116VN) computers at the same time, and a

Message Board that allows logged in users to convenient ly and instantly

communicate with one other – no matter where in the world they actually are.

Setup is fast and easy - plugging cables into their appropriate ports is all that is

entailed. Because the KL1108VN / KL1116VN intercepts keyboard input

directly, there is no need to get involved in complex installation routines or to

be concerned with incompatibility problems.

Since the KL1108VN / KL1116VN's firmware is upgradable over the Internet,

you can stay current with the latest functionality improvements simply by

downloading firm ware updates from our website as they become available.

With its advanced security features, the KL1108VN / KL1116VN is the fastest,

most reliable, most cost effective way to remotely access and manage widely

distributed multiple computer installations.

Chapter 1. Introduction

Features

Hardware

Integrated KVM console with 19” LED-back lit LCD monitor in a Dual

Rail housing

Exclusive LED illumination light – designed by ATEN to illuminate the

keyboard and touchpad to allow visibility in low-light cond itions

Monitor and control up to 8 (KL1108VN) or 16 (KL1116VN) computers

on a single level, or control up to 128/256 computers in a cascade*

High video resolution – up to 1920 x 1200 @ 60 Hz – 24 bit color depth at

the local console up to 50 m from the computers; up to 1920 x 1200 @ 60

Hz with 24 bit color depth for remote sessions and on the external local

console

One bus for remote KVM over IP access

Space-saving RJ-45 connectors and Cat 5e/6 cabling

KVM adapter cables designed with automatic conversion to allow flexible

interface combinations (PS/2, USB, Sun and serial) to control all computer

types

Extra console port – manage computers in the LCD KVM switch from an

external console (DVI-D or VGA monitor, USB keyboard and mouse)

Multiplatform support: PC, Mac, Sun and Serial

Supports external USB mouse

Dual Rail housing is sligh tly less than 1U with top and botto m clearance

for smooth operation in 1U of rack space

Dual Rail – LCD monitor slides independently of the keyboard/touchpad

LCD module rotates up to 120 degrees for a more comfortable viewing

angle

Console lock – enables the console drawer to re main securely locked away

in position when not in use

LCD power button helps save energy and prolong displays’ life

*Compatible KVM switches: KH1508A, KH151 6A, CS1308, and CS1316.

Management

Up to 64 user accounts – up to 32 concurrent remote logins

End session feature – administ rato rs can terminate any running session

KL1108VN / KL1116VN User Manual

Adapter ID – stores port informatio n allowing administrators to relocate

servers to different ports, without having to reco nfi gure the adapters and

switch

Critical system event notification via SMTP email; SNMP trap and Syslog

support

Port Share Mode allows multiple users to gain access to a server

simultaneously

Customizable event notificati on

Out-of-Band Access-Modem dial-in/dial out/dial back support

Integration with ATEN CC2000 Management software

Power Association enables the switch’s KVM ports to be associated with a

PDU’s power outlets for remote power management of the servers from

the switch’s interface

Event logging and Windows-based Log Server support

Manage browser access (Browser, http, https)

Local Log Event

Firmware upgradeable

IPv6 capable

Easy-to-Use Interface

Easy computer selection via pushbuttons, Hotkey Mode, OSD (On-Screen

Display), and Browser-based GUI

Local Console, Browser, and AP GUIs offer a unified multi language

interface to minimize user training time and increase productivity

Multiplatform client support (Windows, Mac OS X, Linux, Sun)

Multi-browser support: Internet Explorer , Chrome, Firefox, Safari, Opera,

Mozilla, Netscape

Launch multiple V irtual Remote Desktops to control multiple servers from

the same login session Magic Panel

Full-screen or sizable and scalable Virtual Remote Desktop

Browser-based UI in pure Web technology allows administrato rs to

perform administrative tasks without the need for Java to be pre-installed

Panel Array Mode™ available to both local console and remote access

users

Chapter 1. Introduction

Video syncing with the local con sol e – local console monitor’s EDID

information stored on the KVM Adapt er Cables for display resolution

optimization

Keyboard/Mouse Broadcast* – keyboard and mouse inputs can be

duplicated on all the attached servers

Keyboard Language support: En glish (US); English (UK); German;

German (Swiss); French; Spanish; T raditional Chinese; Japanese; Korean;

Swedish; Italian; Russian; Hungarian and Greek

Advanced Security

Remote authentication support: RADIUS, LDAP, LDAPS, and MS Active

Directory

Supports TLS 1.2 encryption and RSA 2048-bit certi ficates to secure user

logins from browsers

Flexible encryption design allows users to choose any combination of 56-

bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC 4, or Random for

independent KB/Mouse, video and virt ual media data encryption

IP/MAC Filter support for enhanced security

Configurable user and group permissions for server access and control

Automated CSR creation utility and third party CA certificate

authentication

Virtual Media

Virtual media enables remote file tran sfer s, OS patching, software

installations and diagnost ic testing

Works with USB enabled servers at the operating system and BIOS level

Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

Supports Smart Card Readers on computers connected with KA7166,

KA7168, KA7169, KA7177 Adapter Cables

Virtual Remote Desktop

Vid e o qual ity can be adjusted to optimize data transfer speed;

monochrome color depth setting, threshold and noise settings for

compression of the data bandw idth in low bandwidth situations

High-performance graphics for the best image quality

KL1108VN / KL1116VN User Manual

Full-screen or sizable and scalable Virtual Remote Desktop

Message board feature allows logged in users to communicate with each

other

Mouse DynaSync™ automatically synchronizes the local and remote

mouse movements

Exit Macros support

On-screen keyboard with multilan guage support

BIOS-level access

V-Series Exclusive

Advanced FPGA graphics processor for improved video quality

Faster transmission speed (2x) for virtual media devices

A separate bus for remote KVM over IP access

Supports FIPS 140-2 level 1 security standards

Chapter 1. Introduction

Requirements

General

We recommend computers with at least a P 4 2GHz processor, and 1 GB

RAM.

Browsers must support TLS 1.2 encryptio n.

A network transfer speed of at least 512kbps is recommended .

For the Log Server, you must have the Micr osoft Je t OLEDB 4.0 o r higher

driver installed.

External Console

A DVI-D, VGA, SVGA, or Multisync monito r capable of the highest

resolution that you will be using on any computer in the installation.

A USB mouse

A USB keyboard

Computers

The following equipment must be installed on the computers that connect to the

KL1108VN or KL1116VN's KVM ports:

A VGA, SVGA or Multisync port

A Type A USB port and USB host controller (for USB KVM Adapter

Cable Connection, see below)

For the browser-based WinClient ActiveX Viewer, DirectX 8 m ust be

present, and at least 150MB of memory must be available after

installation.

For the browser-based Java Client Viewer the latest version of the Java

Runtime Environment (JRE) must be installed, and at least 205MB of

memory must be available after installation.

For the W indows Client AP, DirectX 8 must be present, and at least 90MB

of memory must be available after installation.

For the Java Client AP, the latest version of the Java Runtime Environment

(JRE) must be installed, and at least 145MB of memory must be available

after installation.

For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher

Note: The integrated LCD monitor’s maximum screen resolu tio n is 1280

x 1024 @ 75 Hz. If you want to use a higher setting for the screen

KL1108VN / KL1116VN User Manual

resolutions of the attached computers, see Screen Resolutions

Higher than 1280 x 1024, page 255.

KVM Adapter Cables

Cat 5e/6 cable is required to connect the KL1108VN / KL1116VN to one of

the KVM adapter cables.

The following KVM adapter cables are required for use with the KL1108VN /

KL1116VN:

Note: If you use Adapter Cables purchased prior to your switch purchase, you

may have to upgrade the Adapter’s firmware (see page 197).

Function Module

Connect to devices with PS/2 ports KA7120

Connect to devices with USB ports

(All platforms – PC, Mac, Sun) KA7170

Connect to Sun Legacy Computers KA7130

Connect to serial based devices KA7140

For USB computers – DVI output, Virtual

Media and Smart Card Reader support KA7166

For USB computers – HDMI output, Virtual

Media and Smart Card Reader support KA7168

For USB computers – DisplayPort output,

Virtual Media and Smart Card Reader support KA7169

For USB computers – VGA output, Virtual

Media support KA7175

For USB computers – VGA output, Virtual

Media and audio support KA7176

For USB computers – VGA output, Virtual

Media and Smart Card Reader support KA7177

Chapter 1. Introduction

Operating Systems

Supported operating systems are shown in the table, below:

1 Does not support USB. 2 Kernels below 2.6 do not support USB 2.0

OS Version

Windows NT1, Server 2003, Server 2008, Server 2012, 2000

and higher

Linux2RedHat 9.0, Fedora and higher, RHEL AS 4, RHEL 5

SuSE 10 and higher, OpenSUSE 10.2; SLES 10 SP1

Debian 3.1, 4.0

Ubuntu 7.04, 7.10

UNIX IBM AIX4.3, 5L (V5.2,V5.3), V6 (V6 .1)

FreeBSD 5.5, 6.1 , 6.2

Novell Netware 5.0 and higher

Ubuntu 14, 15, 16

Sun Solaris 8, 9, 10

Mac 9.0, 9.1, 10.1, 10.2, 10 .3 , 10. 4 , 10.5

DOS 6.2 and higher1

KL1108VN / KL1116VN User Manual

Components

Front View

No. Component Description

1 Upper Handle Pull to slide the LCD module out; push to slide the module in.

See Opening the Console, page 29, for details on sliding the

console in and out.

2 LCD Module See LCD Module, page 14.

3 Keyboard Module See Keyboard Module, page 13.

4 Lower Handle Pull to slide the keyboard module out. See Opening the

Console, page 29, for more details on sliding the console in

and out.

5 Power LED Lights (blue) to indicate that the unit is receiving power.

Chapter 1. Introduction

6 Keyboard

Release Catch These catches (one on each side) release the keyboard

module so you can slide it away.

7 LCD Release

Catch These catches (one on each side) release the LCD module

so you can slide it away.

8 Rack Mounting

Tabs The rack mounting tabs located at each corner of the unit

secure the chassis to a system rack. See Standard Rack

Mounting, page 17, for details.

9 LED Illumination

Light Illuminates the keyboard and touchpad to allow visibility in

low-light conditions.

No. Component Description

KL1108VN / KL1116VN User Manual

Keyboard Module

No. Component Description

1 Keyboard Standard 105-key keyboard

2 Touchpad Standard mouse touchpad

3 External Mouse

Port This USB-type mouse port is provided for users who prefer to

use an external mouse.

4 Lock LEDs &

Reset Switch The Num Lock, Caps Lock, Scroll Lock LEDs are located

here.

A Reset Switch is located just to the right of the Lock LEDs.

Press this recessed switch in with a thin object to perform a

system reset.

5 Port Selection

Buttons and

LEDs

To access a Port on the currently selected Station press its

corresponding port selection button. Indicator LEDs are built

into the switches:

An On Line LED lights to indicate that the computer

attached to its corresponding port is up and running.

A Selected LED lights to indicate which port has the KVM

focus.

Chapter 1. Introduction

LCD Module

No. Component Description

1 LCD Display To access the LCD monitor , slide the LCD module out and flip

up the cover. See Opening the Console, page 29, for details

on sliding the LCD module out.

2 LCD Controls These buttons control the position and picture settings of the

LCD display. See LCD OSD Configuration, page 35, for

details.

3 LCD On/Off

Button Push this button to turn the LCD monitor on and off. The

button lights when the LCD monitor is off to indicate that only

the monitor is off – not the KVM switch itself.)

KL1108VN / KL1116VN User Manual

Rear V i ew

*The KL1 1 16VN is pictured above. The KL1 108VN rear panel is the same as

that of the KL1116VN, except that it has 8 KVM ports instead of 16.

No. Component Description

1 Grounding

Terminal The grounding wire used to ground the switch attaches here.

2 Power Socket This is a standard 3-pin AC power socket. The power cord

from an AC source plugs in here.

3 Power Switch This is a standard rocker switch that powers the unit on and

off.

4 PON Port This connector is provided for a Power over the Net™ (PON)

unit to plug into. A PON device allows computers attached to

the KL1108VN / KL1116VN to be booted remotely over the

net. Contact your dealer for more details.

5 Serial 2 Port This port can be used to connect a serial device.

6 LAN 2 Port The cable that connects the unit to the backup network

interface (10/100/1000 Mbps) plugs in here.

7 Modem Port For dial in connection should the unit be unavailable over the

network. See Single Stage Inst allation, page 27, step 7 for

installation details.

8 Serial 1 Port This port can be used to connect a serial device.

9 LAN 1 Port The cable that connects the unit to the primary network

interface (10/100/1000 Mbps) plugs in here.

10 Local Console

Port Selection If this is a Single Station installation, or if you would like to

connect an external console, the keyboard, monitor, and the

mouse that make up the Local Console plug in here.

11 KVM Port

Selection The Cat 5e/6 cables that link to the KVM Adapter Cables

(which link to the computers) plug in here.

23 4 6

910 11

Chapter 2

Hardware Setup

Before You Begin

1. Important safety information regarding the placement of this

device is provided on page 227. Please review it before

proceeding.

2. Make sure that power to all the devices you will be connecting

up has been turned off. You must unplug the power cords of any

computers that have the Keyb oard Power On function.

3. Packing material has been inserted to protect the KL1108VN /

KL1116VN during shipping. Slide the LCD mo dule ou t (see

Opening the Console, page 29), until the packing material is

visible. Remove the packing material before installing the unit,

as shown in the diagram below.

KL1108VN / KL1116VN User Manual

Standard Rack Mounting

A standard rack mounting kit is provided with your KL1108VN / KL1116VN.

The kit enables the switch to be mounted in a rack with a depth of 42–77 cm.

Note: 1. It takes two people to mount the switch: one to hold it in place, the

other to screw it in.

2. The standard rack mounting kit does not include screws or cage nuts.

If you need additional screws or cage nuts, contact your rack dealer.

3. Opt ional mounting kits – including single person Easy Installatio n

kits – are available with a separate purchase. See Optional Rack

Mounting, page 275, for details.

L Brackets

Side Mountng

Brackets

Chapter 2. Hardware Setup

To rack mount the switch, do the following:

1. While one person positions the switch in the rack and holds it in place, the

second person loosely screws the front brackets to the rack.

2. While the first person st ill holds the switch in place, the second person

slides the L brackets into the switch's side mounting brackets, from the

rear until the bracket flanges contact the rack, then screws the L brackets

to the rack.

3. After the L brackets have been secured, tighten the front bracket screws.

Note: Allow at least 5.1 cm on each side for proper ventilation, and at least

12.7 cm at the back for the power cord and cable clearance.

KL1108VN / KL1116VN User Manual

Single Stage Installation

In a Single Stage installation, there are no additional switches cascaded down

from the first unit. To set up a single stage installation, refer to the installation

diagrams beginning on the following page (t he numbers in the diagram

correspond to the numbers of the installati on steps), and do the following:

1. Ground the KL1108VN / KL1116VN by connecting one end of a

grounding wire to the grounding terminal, and the other end of the wire to

a suitable grounded object.

Note: Do not omit this step. Proper grounding helps to prevent damage to

the unit from surges or static electricity.

2. (Optional) If you choose to install an external conso le, pl ug your

keyboard, monitor, and mouse into the Console Ports located on the

switch’s rear panel. The ports are color coded and marked with an icon to

identify themselves.

3. For each of the computers you are installing, use Cat 5e cable to connect

any available KVM port to a KVM adapter cable that is appropriate for the

computer you are inst alling. (See KVM Adapter Cables, page 9, for

adapter cable details.)

Note: The maximum supported distance to the adapter cable is 50 m.

4. Connect the KVM Adapter cable to the computer. Refer to the Adapter

Cable Connection Diagram, page 21, to plug the adapter cable connectors

into their respective ports on the computers you are installing.

5. Plug the LAN cable into the KL1108VN / KL1116VN’s LAN 1 port.

6. (Optional) Plug another cable from the LAN into the KL1108VN /

KL1116VN’s LAN 2 port.

7. (Optional) Use Cat 5e cable to connect the PON port to an SA0142

Adapter. Connect the SA0142 Adapter to the PON IN port of a Power

Over the NET™ unit.

8. (Optional) Use Cat 5e cable to connect the Modem port to an SA0142

Adapter. Connect the SA0142 Adapter to a modem’s DB-9 port.

9. (Optional) For serial connectivity, use Cat 5e cable to connect the Serial 1

port to an SA0142 Adapter. Connect the SA0142 Adapter to a serial

device.

Chapter 2. Hardware Setup

10. (Optional) For further serial connectiv ity, use Cat 5e cable to con nect the

Serial 2 port to an SA0142 Adapter. Connect the SA0142 Adapter to a

serial device.

11. Connect the power cord to the switch and to an AC power source.

After the KL1108VN / KL1116VN is cabled up, you can turn on the pow er.

After the switch is powered up, you can turn on the servers.

Single Stage Installation Diagram

by ATEN

PS/2 CPU MODULE

MODEL NO. KA9120

PS/2 CPU MODULE

MODEL NO. KA9120

LINK

PDU

Modem

KL1108VN / KL1116VN User Manual

Adapter Cable Connection Diagram

KA7170

by ATEN

LINK

KA7140

by ATEN

LINK

KA7120

by ATEN

LINK

KA7130

by ATEN

LINK

KA7175

by ATEN

LINK

KA7176

by ATEN

LINK

KA7177

by ATEN

LINK

KA7166

KA7168 KA7169

Chapter 2. Hardware Setup

Two Stage Installation

To control even more servers, up to 16 additional KVM switches can be

cascaded from the KVM ports of the original KVM over IP switch. As many

as 128/256 servers can be controlled in a complete two stage instal lati on.

In a cascaded installation, the KVM over IP switch is considered the First

Stage unit, the cascaded switches are considered Second Stage units.

Note: The cascaded KVM switch shown in the example is the KH1516.

See Supported KVM Switches, page 292, for a list of other switches.

To set up a two stage installation, refer to the diagram on page 23, and do the

following:

1. Make sure that power to all the devices you will be connecting, including

all preexisting devices on the installation, are properly grounded and have

been turned off.

2. Use Cat 5e cable to connect any available KVM Port on the First Stage

unit (the KVM over IP switch) to a KVM Adapter Cable (as described

under KVM Adapter Cables, page 10).

3. Plug the adapter cable’s KVM connectors to the Keyboard, Video, and

Mouse Console ports of the Second Stage unit.

Note: The distance between the First Stage unit and the Second S tage unit

must not exceed 40m or 50m based on the KVM adapter cable used.

4. Use KVM cable sets (as described in the Cables section of the cascaded

KVM switch’s User Manual), to connect any available KVM port on the

Second Stage unit to the Keyboard, Video, and Mouse ports of the servers

you are installing.

5. Plug the power cord that came with the cascaded KVM switch into its

Power Socket, and then into an AC power source.

6. Repeat these steps for any additional Second Stage units you wish to

connect.

7. Power on the Second Stage unit(s), then power on the First Stage unit.

8. Turn on the power to all the servers.

Note: The Power On sequence requires that all Second Stage switches be

powered on first. After all Second Stage switches are powered on,

KL1108VN / KL1116VN User Manual

the First S tage switch can be powered on. After all the switches are

powered on, the servers can be powered on.

Two Stage Installation Diagram

Note: The diagram above shows an installation with the KL1116VN.

Cascading the KL1108VN is same as the KL1116VN and only differs

in that it provides fewer KVM ports.

KH1516A

KA9120

3 4

KL1116VN

Chapter 2. Hardware Setup

PDU Installation

ATEN PDU products are intelligent Power Distribution Units that offer outlet

level control combined with remote access to give IT administrators the ability

to power control devices attached to the unit from practically any location via

a TCP/IP connection.

Note: The PDU GUI shown in the example is the PE9216r. See Supported

Power Distribution Units, page 292, for a list of other PDUs.

To set up a PDU in conjunction with a Dual Rail LCD Over-IP KVM Switch,

refer to the images below and do the followin g:

1. Connect both the KVM over IP Switch and the PDU to your Ethernet

switch.

2. In the PDU’s GUI, browse to Device Managemen t, then to OOBC. In

Console Port Settings, set the Baud Rate to 38400 bps.

3. Still in Device Management, browse to ANMS. In CC Management,

uncheck Enable.

KL1108VN / KL1116VN User Manual

4. Next, connect the PDU (Console PON IN) directly to the KVM over IP

switch (PON).

5. Following this, using the KVM over IP switch GUI, browse to Device

Management, then to ANMS. In Authenticatio n, uncheck CC Management.

6. Finally, confirm that appropriate power management permission has been

assigned. Browse to Port Access, then to Port Configuration. Select the

relevant port number from the left tree menu.

Select Add (a power device).

Chapter 2. Hardware Setup

The power outlet permission will then be assigned to the port you selected.

Hot Plugging

Dual Rail LCD Over-IP KVM Switch support hot plugging – components can

be removed and added back into the installation by unplugging and replugging

cables from the ports without the need to shut the un it down.

Note: If the server’s Operating System does not support hot plugging, this

function may not work properly.

The Adapter ID Function

Adapter Cable information (the Adapter ID, port name, OS, keyboard

language, and access mode), is stored on the adapter. The switch’s Adapter ID

function takes this information and stores it along with the adapter cable’s

configuration information (access rights, etc.), in its database – so that when

you move a server together with its adapter cable from one port to another, you

don’t have to reconfigure its settings – the Adapter ID function restores them

at the new location. The only change is in th e port number.

When moving the server and adapter cable to another switch, however, only the

information that is stored on the adapter is retained. For the other settings you

must either reconfigure them, or use the Backup/Restore function (see

page 215) to restore them.

Since port settings are stored with the adapter, if you move a server to a new

port without its original adapter; or if you connect a different server to the

adapter, you must manually reconfigure the port settings for the new server.

See Sidebar Utilities, page 104 for port configuration details.

KL1108VN / KL1116VN User Manual

Powering Off and Restarting

If it becomes necessary to power off the switch, or if the switch loses pow er

and needs to be restarted, wait 30 seconds before powering it back on. The

servers should not be affected by this, but if any of them should fail, sim ply

restart them.

Chapter 2. Hardware Setup

Port ID Numbering

Each server on the installation is assigned a unique Port ID. Its Port ID is a one

or two segment number that is determined as follows:

A server attached to a First Stage unit has a one segment Port ID (from 1–

16) that corresponds to the KVM Port number that it is connected to.

A server attached to a Second Stage unit has a two segment Port ID:

The second segment (from 1–16), represents the KVM Port number on

the Second Stage unit that the server is connected to.

The first segment (from 1–16) represents the KVM Port number on the

First Stage unit that the Second St age unit links back to.

For example, a Port ID of 20 - 3 refers to a server that is connected to KVM

Port 3 of a Second Stage unit that links back to KVM Port 20 of the First Stage

unit:

Port Selection

Port selection is accomplished by means of the GUI. Port selection details are

discussed in Chapter 6, Port Access.

Port 3

Port 05

ID = 05-3

Chapter 3

Basic Operation

Opening the Console

The KL1108VN / KL1116VN's console consists of tw o modules: an LCD

display module located under the top cover; and a keyboard/touchpad module

below the LCD module.

The modules can either slide together, or independently. This allows you to

have the LCD display available for viewing wh ile the keyboard/touchpad

module is conveniently out of th e way when not in use.

Opening Separately

1. Pull the release catch to release the console, and pu ll the top panel a few

centimeters toward you. Once the console has been released, you can let

go of the catch.

(Continues on next page.)

Release Catch

Chapter 3. Basic Operation

(Continued from previous page.)

2. Pull the top panel all the way out until it clicks in to place.

3. Rotate the top panel all the way back to expo se the LCD screen.

KL1108VN / KL1116VN User Manual

4. Reach underneath and pull the keyboard module all the way out until it

clicks into place.

Opening Together

Refer to the diagrams in the Opening Separa tely section as you do the

following:

1. Pull the release catch and pull the top and bottom panels out unt il the

keyboard module clicks into place.

Note: Once the console has been released, you can let go of the catch.

2. Pull the top panel the rest of the way out until it clicks into place.

3. Rotate the top panel all the way back to expose the LCD screen.

Note: Refer to the warning regarding placing excessive weight on the

keyboard module on the followin g page.

Chapter 3. Basic Operation

Operating Precautions

RIGHT

Rest your hands and arms lightly on the

keyboard module as you work.

WRONG!

DO NOT lean your body weight on the

keyboard module.

DO NOT place heavy objects on the

keyboard module.

The maximum load bearing capacity of the keyboard module is

30kg. Failure to heed the information below can result in damage

to the keyboard module.

KL1108VN / KL1116VN User Manual

Closing the Console

1. Pull the release catches located on either side of the keyboard toward you

to release the keyboard module, then slide the module slightly in.

2. Let go of the catches. Using the front handle, push the key board module

all the way in.

Chapter 3. Basic Operation

3. Rotate the LCD module all th e wa y down, then pull the rear catches to

release the LCD module.

4. Using the front handle, push the module all the way in.

KL1108VN / KL1116VN User Manual

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four

buttons (see LCD Controls, page 14), are used to perform the configuration, as

described in the table below:

Button Function

MENU When you have not entered the LCD OSD Menu

function, pressing this button invokes the Menu

function and brings up the Main Menu.

When navigating through the menus, this button

moves you right or up. When making an adjustment, it

increases the value.

When navigating through the menus, this button

moves you left or down. When making an adjustment,

it decreases the value.

EXIT When you have not entered the LCD OSD Menu

function, pressing this button performs an auto

adjustment. An auto adjustment automatically

configures all the settings for the LCD panel to what

the OSD considers their optimum values to be.

When you have entered the LCD OSD Menu

function, pressing this button exits the current menu

and returns you to the previous menu. Use it to

leave an adjustment menu when you are satisfied

with the adjustment you have made.

Press for 2 seconds to turn on or turn off the

keyboard illumination light.

When you are at the Main Menu, pressing this

button exits the LCD OSD.

Chapter 3. Basic Operation

The Adjustment Settings

An explanation of the LCD OSD adjustment settings is given in the table

below:

Setting Explanation

Brightness Adjusts the background black level of the screen image.

Contrast Adjusts the foreground white level of the screen image.

Phase If pixel jitter or horizontal line noise is visible on the display, your

LCD may have the wrong phase setting. Adjust the phase setting

to eliminate these problems.

Clock If vertical banding is visible on the display, your LCD may have

the wrong clock setting. Adjust the clock setting to eliminate

vertical banding.

H-Position Positions the display area on the LCD panel horizontally (moves

the display area left or right).

V-Position Positions the display area on the LCD panel vertically (moves

the display area up or down).

Color Temperature Adjusts the color quality of the display. You can adjust the

“warmth” value, color balance, etc. The Adjust Color selection

has a further submenu that lets you fine tune the RGB values.

Language Selects the language that the OSD displays its menus in.

OSD Duration Lets you set the amount of time that the OSD displays on the

screen. If there is no input for the amount of time you choose, the

OSD display turns off.

Reset Resets the menu and submenu adjustments (except for

language settings) to the original factory default settings.

KL1108VN / KL1116VN User Manual

Port Selection

KL1 108VN / KL11 16VN installations provide three methods to obtain instant

access to any computer in your installation: Manual, GUI, and Hotkey.

Manual

For manual port selection, simply press the Port Switch that corresponds to the

device you wish to access.

GUI

The KL1108VN / KL1116VN provides a menu driven interface for the

computer switching procedure. A graphical user interface (GUI) is used when

you log in locally and remote ly over the Internet. GUI operation is discussed

from Chapter 5 onwards.

Hotkeys

Hotkeys allow you to conveniently provi de KVM focus to a particular

computer from the local console keyboard, instead of having to manually select

them by pressing Port Selection switches. See Toolbar Hotkey Port Switching,

page 211, for details.

Chapter 4

Super Administrator Setup

Overview

This chapter discusses the administrative procedures that the Super

Administrator performs to get the KVM over IP switch set up for the first time.

First Time Setup

Once the KVM over IP switch has been cabled up, the Super Administrator

needs to set the unit up for user operation. This invol ves setting the network

parameters, and changing the default Su per Administrator login. The most

convenient way to do this for the first time is from the local console.

Note: For remote methods of setting up the network, see IP Address

Determination, page 233.

At the local console, a login prompt appears on th e console monitor:

Since this is the first time you are logging in, use the default Usern ame:

administrator; and the default Password: password.

Note: For security purposes, you should change these to a unique Username

and Password. ( See Changing the Super Administrator Login, page 41

for details.)

KVM over IP Switch User Manual

After you successfully log in, the Local Console Main Page appears:

Chapter 4. Super Administrator Setup

Network Setup

To set up the network, do the following:

1. Click the Device Management tab.

2. Select the Network tab.

3. Fill in the fields according to the information provided under Network,

page 155.

KVM over IP Switch User Manual

Changing the Super Administrator Login

To change the default Super Administrator Username and Password, do the

following:

1. At the top of the screen, click the User Management tab.

The User Management page has a list of Users and Groups in the Sidebar

at the left, and a more detailed list of users – with more information about

them – in the large central panel. Since this is the first time the page is

being accessed, only the Super Administrator appears:

2. Click administrator in the left panel

– or –

Select administrator in the central panel, then click Modify (at the bottom

of the page.)

Chapter 4. Super Administrator Setup

The User Information page appears:

3. Change the Username and Password to something unique.

4. Enter the password again in the Confirm Password field to confirm it is

correct.

5. Click Save.

6. When the dialog box inform ing you that the change completed

successfully appears, Click OK.

7. Click on another item on the Local Console Main Page, to close this page.

KVM over IP Switch User Manual

Moving On

After setting up the network and changing the default Super Administrator

password, you can proceed to other administration activities. These include

User Management, Device Management, and Firmware Upgrade Maintenance.

These activities can be accomplished using any of the KVM over IP switch’s

GUI utilities. These include the Local Console; the browser-based Windows

GUI; the browser-based Java Client Viewer; the stand-alone Windows Client

AP; and the stand-alone Java Client AP. Choose the approach that suits you

best.

Note: Firmware Upgrade Maintenance cannot be performed from the local

console. You must log in remotely with one of the KVM over IP

switch’s other GUI utilities for this operation.

Chapter 5

Logging In

Overview

KVM over IP switches can be accessed from a local console; an Internet

browser; a Windows applicati on (AP) program; and a Java application (AP)

program.

No matter which access method you choose, the KVM over IP switch’s

authentication procedure requires you to submit a valid username and

password. If you supply invalid login information, the authentication routine

will return an Invalid Username or Password, or Login Failed message. If you

see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

time out period is invoked. You must wait until the time out period

expires before you can attempt to log in again. See Login Failures,

page 172 for further details.

Local Console Login

When the local console is attached (see Single Stage Installation, page 19) and

there is no user logged in, the KVM over IP switch’s login screen appears on

the monitor:

Simply key in your valid Username and Password, then click Login to bring

up the Local Console Main Page. The Local Console Main Page is similar to

the Web Brow ser, WinClient and J ava Client Main Pa ges. For a descripti on of

the Web Browser Main Page, see page 53.

KVM over IP Switch User Manual

Browser Login

KVM over IP switches can be accessed via an Internet browser running on any

platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to

access in the browser's location bar.

Note: For security purposes, a login string may have been set by the

administrator (see page 176 for details). By default, there is no login

string. If so, you must include a forward slash and the login string

along with the IP address when you log in. For example:

192.168.0.100/kl1116vn

If you don't know the IP address and login string, ask you r

Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be

trusted. (See Trusted Certificates, page 237, for details.) If a second

certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click

Page, see page 53.

Chapter 5. Logging In

Windows Client AP Login

In some cases, the Administrator may not want the KVM over IP switch to be

available via browser access. The Windows AP Client allows direct remote

access to Windows systems users, without having to go through a browser

(although you initially download the Windows AP Client program from the

browser page – see Chapter 12, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Windows AP Client program to, and double-click its

icon (WinClient.exe) to bring up the Windows Client Connection Screen:

KVM over IP Switch User Manual

The Windows Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

The File Menu allows the operator to Create, Save, and

Open user created Work files (see The File Menu,

page 49).

The Help Menu displays the WinClient AP version.

Server List Each time the WinClient.exe file is run, it searches the user's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 48 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 153 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 156) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 48 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 48 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 56.

Chapter 5. Logging In

Connecting – Windows Client AP

To connect to a KVM over IP switch do the following::

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Connect.

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Switch to Remote View button

becomes active. Click it to connect to the switch and bring up its GUI

Main Page. For a description of the GUI Main Page, see page 48.

KVM over IP Switch User Manual

The File Menu

The File Menu allows the operator to Create, Save, and Open user created

Work files. A Work File consists of all the informatio n specified in a Client

session. This includes the Server List and Server IP list items, as well as the

Hotkey settings .

Whenever a user runs the Client program, it opens with the values contained in

the current work file. The current work file consists of the values that were in

effect the last time the program was closed.

The File menu consists of the following items:

New Allows the user to create a named work file so its values will not

be lost, and it will be available for future recall.

Open Allows the user to open a previously saved work file and use the

values contained in it.

Save Allows the user to save the values presently in effect as the

current work file.

Exit Exits the WinClient.

Chapter 5. Logging In

Java Client AP Login

In those cases in which the Administrator does no t want th e KVM over IP

switch to be available via browser access, but the local client users aren’t

running Windows, the Java AP Client provides direct remote access to

non-Windows systems users (although you initially download the Java AP

Client program from the browser page – see Chap ter 12, Download).

To connect to the KVM over IP switch, go to the location on your hard disk

that you downloaded the Java AP Client program to, and double-click its icon

(JavaClient.jar) to bring up the Java Client Connection Screen:

KVM over IP Switch User Manual

The Java Client AP Connection Screen

A description of the Connectio n Screen is given in the fol low ing table:

Item Description

Server List Each time the JavaClient.jar file is run, it searches the User's

local LAN segment for KVM over IP switches, and lists

whichever ones it finds in this box. If you want to connect to

one of these units, double-click it. (See Connecting –

Windows Client AP, page 48 for details.)

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled. See Operating Mode, page 153 for

details.

2. Only units whose Access Port settings for Program

(see Service Ports, page 156) match the number

specified for Port in the Server area of this dialog

box appear in the Server List window.

Server This area is used when you want to connect to a KVM over IP

switch at a remote location. You can drop down the IP list box

and select an address from the list. If the address you want

isn't listed, you can key in the target IP address in the IP field,

and its port number in the Port field. (If you don't know the

port number, contact your Administrator.)

When the IP address and Port number have been

specified, click Connect. (See Connecting – Windows

Client AP, page 48 for details.)

When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

Message Panel Located just to the right of the Server panel, the Message

panel lists status messages regarding the connection to the

KVM over IP switch.

Switch to Remote View Once you have been authenticated (see Connecting –

Windows Client AP, page 48 for details), this button becomes

active. Click it to switch to the GUI Main Page. The GUI Main

Page is described on page 56.

Chapter 5. Logging In

Connecting – Java Client AP

To connect to a KVM over IP switch do the following::

1. From the Server List box, double-click the device that you wish to

connect to.

– Or –

Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Login

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Remote View button becomes

active. Click it to connect to the switch and bring up its GUI Main Page.

For a description of the GUI Main Page, see page 48.

Chapter 6

The User Interface

Overview

Once you have successfully logged in, the KVM over IP switch’s user interface

Main Page appears. The look of the page varies slightly, depending on which

method you used to log in. Each of the interfaces is described in the sections

that follow.

The Web Browser Main Page

To ensure multi-platform interoperability , access to the KVM ove r IP switches

can be accomplished with most standard web browsers. Once users log in and

are authenticated (see page 45), the Web Browser Main Page comes up, with

the Port Access page displayed:

Note: The screen depicts a Super Administrator’ s page. Depending on a user’ s

type and permissions, not all of these elements appear.

Chapter 6. The User Interface

Page Components

The web page screen components are described in the tab le, bel ow:

Manufacturing Number

The “MFG Number” (Manufacturing Number) is an internal serial number

used by ATEN’s factory and technical support staff to identify products. This

number does not affect products’ warranty. If your product requires after-sales

services, you may provide the MFG Number to ATEN’s sales or technical

support staff to identify the product and mo del number.

No. Item Description

1 Tab Bar The tab bar contains the KVM over IP switch’s main

operation categories. The items that appear in the

tab bar are determined by the user ’s type, and the

authorization options that were selected when the

user ’s account was created.

2 Menu Bar The menu bar contains operational sub-categories

that pertain to the item selected in the tab bar. The

items that appear in the menu bar are determined by

the user’s type, and the authorization options that

were selected when the user’s account was created.

3 Sidebar The Sidebar provides a tree view listing of ports that

relate to the various tab bar and menu bar selections.

Clicking a node in the Sidebar brings up a page with

the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar

that lets you expand or narrow the scope of the ports

that appear in the tree. The Filter function is

discussed in detail on page 96

4 About About provides information regarding the switch’s

current firmware version.

5 Logout Click this button to log out of your KVM over IP switch

session.

6 Welcome Message If this function is enabled (see Welcome Message*,

page 117), a welcome message displays here.

7 Interactive Display Panel This is your main work area. The screens that appear

reflect your menu choices and Sidebar node

selection.

KVM over IP Switch User Manual

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page

are determined by the user’s type (Super Administrator, Administrator, User)

and the permissions assigned when the user’s account was created. The

functions associated with each of the icons are explained in the table below:

There are two small icons at the extreme right of the page. Their functions are

described in the table, below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the KVM over IP switch installation. This page is available

to all users.

User Management: The User Management page is used to create

and manage Users and Groups. It can also be used to assign devices

to them. User Management is discussed on page 134. This tab is

available to the Super Administrator, as well as administrators and

users who have been given User Management permission. The tab

doesn’t appear for other administrators and users.

Device Management: The Device Management page is used to

configure and control the overall operation of the KVM over IP switch.

This page is available to the Super Administrator, as well as

administrators and users who have been given Device Management

permission. The tab doesn’t appear for other administrators and users.

Log: The Log page displays the contents of the log file. The Log page

is discussed on page 190.

Maintenance: The Maintenance page is used to install new firmware;

backup and restore configuration and account information; ping

network devices; and restore default values. The Maintenance page is

discussed on page 194. This page is available to the Super

Administrator (and Administrators and Users with Maintenance

permission). The icon doesn’t display on the page of ordinary

administrators and users.

Download: Users can click this icon to download AP versions of the

Windows Client; the Java Client; and the Log Server. This page is

available to all users. The programs that can be downloaded depend

on the user’s permissions.

Icon Function

Click this icon to brings up a panel with information about the KVM

over IP switch firmware version.

Click this icon to log out and end your KVM over IP switch session.

Chapter 6. The User Interface

The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in (see Logging

In, page 44), the GUI Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences

between them are as follows:

1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a

series of tabs like a notebook, instead. Like the Web Browser interface,

however, the makeup of the tabbed notebook changes depending on the

items selected on the main Tab Bar and in the Sidebar.

2. In addition to Filter, there are also buttons for Scan and Array Mode at the

bottom of the Sidebar. These functions are discussed in Chapter 7, Port

Access.

3. There is a hidden Control Panel at the upper or lower center of the screen

that becomes visible when you mouse over it. (The default is at the upper

center of the screen.)

KVM over IP Switch User Manual

4. There is an additional icon at the extreme right of the page: . Click this

icon to close the GUI Main Page and go to the display of the last selected

port.

5. The GUI can be navigated via the keyboard as shown in the table, below:

Keys Action

Ctrl + P Opens the Port Access page.

Ctrl + U Opens the User Management page.

Ctrl + D Opens the Device Management page.

Ctrl + L Opens the Log page.

Ctrl + M Opens the Maintenance page.

Ctrl + A Opens the Download page.

F1 To see About information

F2 To edit the port name of the selected port.

F4 Selects the Sidebar (left) panel.

F5 Selects the main (right) panel

F7 Closes the GUI.

F8 To log out.

Chapter 6. The User Interface

The Local Console GUI Main Page

The Local Console GUI Main Page is similar to the Java and Windows AP GUI

Main Page:

The major difference is that the Local Console Main Page doesn’t have a tab

for Download.

KVM over IP Switch User Manual

The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and

WinClient AP) contains the most complete functionality, this section describes

the WinClient Control Panel. Although the Java Control Panel (for the Web

Viewer and Java Client AP) does not enable all of the features that this one

does, the functions that they do share are the same, and you can refer to the

information described here when using it.

The Control Panel is hidden at the upper or lower center of the screen (the

default is at the upper center), and becomes visible when you mouse over it.

The panel consists of three rows: an icon row at the top, and two text rows

below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be user selected. See Control Panel Configuration, page 89,

for details.

By default, the upper text row shows the video reso lut ion of the rem ote

display. As the mouse pointer moves over the icons in the icon bar,

however, the information in the upper text row changes to describe the

icon's function. In addition, if a message from another user is entered in

the message board, and you have not opened the message board in your

session, the message will appear in the upper row.

The lower row shows the IP address of the device you are accessing at the

left of the row. The center of the row indicates which bus the user is on

(the number before the slash), and the total number of users on that bus

(the number behind the slash).

Note: 1. The bus and user information in the center of the row only

displays if it has been enabled. See Bus Info, page 90 for details.

2. See Multiuser Operation, page 2 16 for further infor mation

regarding the KVM over IP switch’s bus assignments.

Chapter 6. The User Interface

Right clicking in the text row area brings up a menu-style versi on of the

toolbar. In addition, it allows you to select optio ns for the Screen Mo de,

Zoom, Mouse Pointer, and Macro List. These functions are discussed in

the sections that follow.

To move the Control Panel to a different location on the screen, place the

mouse pointer over the text row area, then click and drag.

KVM over IP Switch User Manual

WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it

always displays on top of other screen elements. Click again to have

it display normally.

Click to bring up the Macros dialog box (see page 64 for details).

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings, page 73, for details).

Click to perform a video and mouse autosync operation. It is the

same as clicking the Auto-sync button in the Video Options dialog

box (see Video Settings, page 73).

Toggles the display between Full Screen Mode and Windowed Mode.

Click to take a snapshot (screen capture) of the remote display.

See Snapshot, page 90, for details on configuring the Snapshot

parameters.

Click to bring up the Message Board (see The Message Board,

page 77).

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale

views.

Click to bring up the Virtual Media dialog box. The icon changes

depending on the status of the virtual media function. See Virtual

Media, page 79, for specific details.

Note: This icon displays in gray when the function is disabled or not

available.

Click to zoom the remote display window.

Note: This feature is only available in windowed mode (Full Screen

Mode is off). See Zoom, page 82 for details.

Click to bring up the on-screen keyboard (see The On-Screen

Keyboard, page 83).

Click to select the mouse pointer type.

Note: This icon changes depending on which mouse pointer type is

selected (see Mouse Pointer Type, page 85).

Chapter 6. The User Interface

Click to toggle Automatic or Manual mouse sync.

When the selection is Automatic, a green √ appears on the icon.

When the selection is Manual, a red X appears on the icon.

See Mouse DynaSync Mode, page 87 for a complete explanation of

this feature.

Click to display a dropdown list of User macros in order to access

and run macros more conveniently than using the Macros dialog box

(see the Macros icon in the table above, and the Macros section on

page 64).

The Power Over the Net™ icon allows the device to be powered on,

powered off or rebooted, when the device is connected to a

compatible PON “PN” series unit. (For more information on

configuring PON features see PON Devices, page 185).

See Power Over the Net™, page 86 for a complete explanation of

this feature.

Under an accessed port, click to skip to the first port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to skip to the first port accessible to the

user that is previous to the current one without having to recall the

Port Access page.

Under an accessed port, click to skip to the first port accessible to the

user that is after the current one without having to recall the Port

Access page.

Under an accessed port, click to skip to the last port accessible to the

user on the entire installation without having to recall the Port Access

page.

Under an accessed port, click to begin Auto Scan Mode. The KVM

over IP switch automatically switches among the ports that were

selected for Auto Scanning with the Filter function (see Filter,

page 96). This allows you to monitor their activity without having to

switch among them manually.

Under an accessed port, click to invoke Panel Array Mode (see Panel

Array Mode, page 214).

Clicking this button cycles you through the KVM adapter cable's

compensation mode choices depending on the length of cable used

to connect a device to the KVM switch. The choices are, Shor t: less

than 10 m, Medium: 10–25 m, and Long: 25–40 m. The length of the

line in the icon changes to indicate which choice is selected.

Under an accessed port, click to recall the GUI.

Click to bring up the Control Panel Configuration dialog box.

See Control Panel Configuration, page 89, for details on configuring

the Control Panel.

KVM over IP Switch User Manual

Click to exit the viewer.

Exiting from a Browser Viewer session brings you back to the web

browser Main Page.

Exiting from a WinClient AP session brings you back to the login

dialog box (see page 46).

Exiting from a Java Client AP session brings you back to the login

dialog box (see page 50).

These icons show the Num Lock, Caps Lock, and Scroll Lock status

of the remote computer.

When the lock state is On, the LED is bright green and the lock

hasp is closed.

When the lock state is Off, the LED is dull green and the lock hasp

is open.

Click on the icon to toggle the status.

Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to

change accordingly. Likewise, pressing a Lock key on your keyboard

causes the icon’s color to change accordingly.

Chapter 6. The User Interface

Macros

The Macros icon provides access to three functions found in the

Macros dialog box: Hotkeys, User Macros, and System Macros. Each

of these functions is described in the following sections.

Hotkeys

Various actions related to manipulating the remote server can be accomplished

with hotkeys. The Hotkey Setup utility (accessed by clicking this icon), lets you

configure which hotkeys perform the actions.

The hotkeys that invoke an action are shown to the right of its name. Use the

checkbox to the left of an action’s name to enable or disable its hotkey.

To change the hotkey for an action, do the following:

1. Highlight the Action, then click Set Hotkey.

2. Press your selected Function keys (one at a time). The key names appear in

the Hotkeys field as you press them.

You can use the same functio n keys for more than one action, as long

as the key sequence is not the same.

To cancel setting a hotkey value, click Cancel; to clear an action’s

Hotkeys field, click Clear.

3. When you have finished keying in your sequence, click Save.

To reset all the hotkeys to their default values, click Reset.

KVM over IP Switch User Manual

An explanation of th e Hotkey actions is given in the table below:

Action Explanation

Exit remote location Breaks the connection to the KVM over IP switch and returns you

to local client computer operation. This is equivalent to clicking

the Exit icon on the Control Panel. The default keys are F2, F3,

F4.

Adjust Video Brings up the Video Settings dialog box. This is equivalent to

clicking the Video Settings icon on the Control Panel. The default

keys are F5, F6, F7.

Toggle Control

Panel Toggles the Control Panel Off and On. The default keys are F3,

F4, F5.

Toggle mouse

display If you find the display of the two mouse pointers (local and

remote) to be confusing or annoying, you can use this function to

shrink the non-functioning pointer down to a barely noticeable tiny

circle, which can be ignored. Since this function is a toggle, use

the hotkeys again to bring the mouse display back to its original

configuration. This is equivalent to selecting the Dot pointer type

from the Mouse Pointer icon on the Control Panel. T he default

keys are F7, F8, F9.

Note: The Java C ontrol Panel does not have this feature.

Adjust mouse This synchronizes the local and remote mouse movements. The

default keys are F8,F7,F6.

Video Auto-sync This combination performs an auto-sync operation. It is

equivalent to clicking the Video Autosync icon on the Control

Panel. The default keys are F6,F7,F8.

Show/Hide Local

Cursor Toggles off and on: hides local cursor and locks the mouse

pointer and keyboard use within the Windows/Java Client AP

window, plus hides the control panel. This is equivalent to

selecting the Single pointer type from the Mouse Pointer icon on

the Control Panel. The default keys are F4,F5.

Substitute Ctrl key If your local client computer captures Ctrl key combinations,

preventing them from being sent to the remote server, you can

implement their effects on the remote server by specifying a

function key to substitute for the Ctrl key. If you substitute the F11

key, for example, pressing [F11 + 5] would appear to the remote

server as [Ctrl + 5]. The default key is F11.

Substitute Alt key Although all other keyboard input is captured and sent to the KVM

over IP switch, [Alt + Tab] and [Ctrl + Alt + Del] work on your local

client computer. In order to implement their effects on the remote

server, another key may be substituted for the Alt key. If you

substitute the F12 key, for example, you would use [F12 + Tab]

and [Ctrl + F12 + Del]. The default key is F12.

Chapter 6. The User Interface

User Macros

User Macros are created to perform specific actions on the remote server. To

create the macro, do the following:

1. Select User Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a

name of your choice for the macro:

KVM over IP Switch User Manual

3. Click Record.

The dialog box dis a pp ears, and a small panel appears at the top left of the

screen:

4. Press the keys for the macro.

To pause macro recording, click Pause. To resume, click Pause again.

Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes:

Clicking Cancel cancels all keystrokes.

When you have finished, click Stop. (This is the equivalent of

clicking Done in Step 5.)

Note: 1. Case is not considered – typing A or a has the same effect.

5. When recording the macro the focus must be on the remote

screen. It cannot be in the macro dialog box.

2. Only the default keyb oard characters may be used. Alternate

characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not

recorded.

Chapter 6. The User Interface

6. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dialog box with

your system macro key presses displayed in the Macro column:

7. If you want to change any of the keystrokes, select the macro and click

Edit. This brings up a dialog box similar to the one for Show. You can

change the content of your keystrokes, change their order, etc.

8. Repeat the procedure for any other macros you wish to create.

KVM over IP Switch User Manual

After creating your macros, you can run them in any of three ways:

1. By using the hotkey (if one was assigned).

2. By opening the Macro List on the Control Pan el and clicking the one you

want (see page 62).

3. By opening this (Macros) dialog box

and clicking Play.

If you run the macro from this dialog box,

you have the option of specifying how the

macro runs.

If you choose Play Without Wait, the macro runs the key presses one after

another with no time delay between th em.

If you choose Play With Time Control, the macro waits for the amount of

time between key presses that you took when you created it. Click on the

arrow next to Play to make your choice.

If you click Play without op ening the list, the macro runs with the default

choice (NoWait or TimeCtrl), which is shown in the Playback column.

You can change the default choice by clicking on the current choice

(NoWait in the screenshot above), and selecting the alternate choice.

Note: 1. Information about the Search function is given on page 70.

2. User Macros are stored on the Local Client computer of each user.

Therefore, there is no limitation on the of number of macros, the size

of the macro names, or makeup of the hotkey combi nati ons that

invoke them

Chapter 6. The User Interface

Search

Search, at the bottom of the dialog box, let s yo u fil ter the list of macros that

appear in the large upper panel for you to play or edit. Click a radio button to

choose whether you want to search by name or by key; key in a string for the

search; then click Search. All instances that match your search string appear in

the upper panel.

System Macros

System Macros are used to create exit macros for when you close a session. For

example, as an added measure of security, you could create a macro that sends

the Winkey-L combination which would cause the remote s erver’s log in page

to come up the next time the device was accessed. To c reate the macro, do the

following:

1. Select System Macros, then click Add.

2. In the dialog box that comes up, replace the “New Macro” text with a

name of your choice for the macro:

KVM over IP Switch User Manual

3. Click Record.

The dialog box dis a pp ears, and a small panel appears at the top left of the

screen:

4. Press the keys for the macro.

To pause macro recording, click Pause. To resume, click Pause again.

Clicking Show brings up a dialog box that lists each keystroke that you

make, together with the amount of time each one takes (see page 71).

Note: 1. Case is not considered – typing A or a has the same effect.

5. When recording the macro the focus must be on the remote

screen. It cannot be in the macro dialog box.

2. Only the default keyb oard characters may be used. Alternate

characters cannot be used. For example, if the keyboard is

Traditional Chinese and default character is A the alternate

Chinese character obtained via keyboard switching is not

recorded.

6. If you haven’t brought up the Show dialog, click Done when you have

finished recording your macro. You return to the Macros dialog box with

your system macro key presses disp layed in the Macro column:

Chapter 6. The User Interface

7. If you want to chan ge the order of any of the keystrokes or insert new

keystrokes, select the macro and click Edit. This will put you in edit mode

and give you options to change the sort order and in sert new keystrokes.

8. Repeat the procedure for any other macros you wish to create.

Once the system macros have been created, they are available for use on a

port-by-port basis. They get selected on a port’s Port Configuration → Port

Properties page (see Port Level, page 126 for details).

Note: 1. In format ion about the Search function is given on page 70.

2. You can choose only one system macro per port.

3. Systems macros are stored on the switch, therefore macro names may

not exceed 64 Bytes; hotkey combinations may not exceed 256 Bytes

(each key usually takes 3–5 Bytes). System macro names only

support ASCII characters.

KVM over IP Switch User Manual

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Basic

Video Settings dialog box with basic settings. The options in the basic

dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the

Performance bar setting. Selecting the Advanced button opens the Advanced

Video Settings dialog bo x, providing more detailed options including; RGB,

Gamma, Video Quality, Enable Refresh, Transparency and Color Depth

Control, as shown below and on the next page:

Basic Video Settings

Chapter 6. The User Interface

Advanced Video Settings

The meanings of the video adju stment options are given in the table:

Options Usage

Screen Position Adjust the horizontal and vertical position of the remote server

window by Clicking the Arrow buttons.

Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of

the remote screen detected and automatically synchronized with the

local screen.

Note: 1. If the local and remote mouse pointers are out of sync, in

most cases, performing this function will bring them back

into sync.

2. This function works best with a bright screen.

3. If you are not satisfied with the results, use the Screen

Position arrows to position the remote display manually.

KVM over IP Switch User Manual

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When a RGB value is increased, the RGB component of the image is

correspondingly increased.

If you enable Set to Grayscale, the remote video display is changed

to grayscale.

Clicking the Reset button brings the RGB settings back their default

values.

Gamma This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma

Adjustment.

Performance Use the slide bar to select the type of Internet connection that the

local client computer uses. The switch will use that selection to

automatically adjust the Video Quality settings to optimize the quality

of the video display.

Since network conditions vary, if none of the pre-set choices seem to

work well, you can select Advanced and use the Video Quality slider

bar to adjust the settings to suit your conditions.

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the

value, the clearer the picture and the more video data goes through

the network. Depending on the network bandwidth, a high value may

adversely effect response time.

Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99

seconds, eliminating unwanted artifacts from the screen. Select

Enable Refresh and enter a number from 1 through 99. The KVM

over IP switch will redraw the screen at the interval you specify. This

feature is disabled by default. Click to put a check mark in the box

next to Enable Refresh to enable this feature.

Note: 1. The switch starts counting the time interval when mouse

movement stops.

2. Enabling this feature increases the volume of video data

transmitted over the network. The lower the number

specified, the more often the video data is transmitted.

Setting too low a value may adversely affect overall

operating responsiveness.

Transparency Adjusts the transparency of the toolbar that comes up when the GUI

hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the

bar until the display in the example window is to you r liking.

Color Depth

Control This setting determines the richness of the video display by adjusting

the amount of color information.

Preset /

Custom Using the Preset and Custom buttons allow you to set and save

custom video settings, and revert back to default video settings.

Options Usage

Chapter 6. The User Interface

Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use

the Gamma function of the Video Settings dialog box.

Under Advanced configuration, there are ten preset and four user -defined

levels to choose from. Drop down the list box and choose the most suitable

one.

For greater control, clicking the Advanced button brings up the following

dialog box:

Click and drag the diagonal li ne at as many poin ts as yo u wish to achi ev e

the display output you desire.

Click Save As to save up to four user-defined configura tions deri ved from

this method. Saved configurations can be recalled from the list box at a

future time.

Click Reset to abandon any changes and return the gamma line to its

original diagonal position.

Click OK to save your changes and close the dialog box.

Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

KVM over IP Switch User Manual

The Message Board

The KVM over IP switch supports multiple user logins, which may

cause access conflicts. To alleviate the problem, a message board has

been provided, which allows users to communicate with each other:

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the

table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board

are not displayed. The button is shadowed when Chat is disabled. The

icon displays next to the user's name in the User List panel when the user

has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,

other users cannot see the video, and cannot input keyboard or mouse

data. The button is shadowed when the KVM is occupied. The icon

displays next to the user's name in the User List panel when the user has

occupied the KVM.

Occupy/Release Keyboard/Mouse. When you Occupy the KM, other

users can see the video, but cannot input keyboard or mouse data. The

button is shadowed when the KM is occupied. The icon displays next to

the user's name in the User List panel when the user has occupied the

KM.

Show/Hide User List. When you Hide the User List, the User List panel

closes. The button is shadowed when the User List is open.

Chapter 6. The User Interface

Message Display Panel

Messages that users post to the board - as well as system messages - display in

this panel. If you disable Chat, however, messages that get posted to the board

won't appear.

Compose Panel

Key in the messages that you want to post to the board in thi s pane l. Click

Send, or press [Enter] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.

Your name appears in blue; other users' names appear in black.

By default, messages are posted to all users. To post a message to one

individual user, select the user's name before sending your message.

If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

If a user has disabled Chat, its icon displays before the user's name to

indicate so.

If a user has occupied the KVM or the KM, its icon displays before the

user's name to indicate so.

KVM over IP Switch User Manual

Virtual Media

The Virtual Media feature allows a drive, folder, image file,

removable d isk, or sm art card reader on a user’s system to appear and

act as if it were installed on the remote server.

The Virtual Media icon changes depend ing on the status of the virtual media

function, as shown in the table below:

Mounting Virtual Media

To mount a virtual media device, do the followin g:

1. Click the Virtual Media icon to bring up the Virtual Media dialog bo x:.

Note: The T button at the top right brings up a slider to adjust the

transparency of the dialog box. After making your adjustment, click

anywhere in the dialog box to dismiss the slider.

Icon Function

The icon displays in gray to indicate that the virtual media

function is disabled or not available

The icon displays in blue to indicate that the virtual media

function is available. Click the icon to bring up the virtual

media dialog box.

The icon displays in blue with a red X to indicate that a virtual

media device has been mounted on the remote server. Click

the icon to unmount all redirected devices.

Chapter 6. The User Interface

2. Click Add; then select the media source.

Depending on your selection, additional dialog boxes appear to enable you

to select the drive, ISO file, folder, or removable disk you desire.

See Virtual Media Support, page 273 for a list of supported virtual media

types, and details about mounti ng them .

3. If your device only supports full speed USB, put a check in the Disable

High Speed USB Operation Mode checkbox.

4. To add additional media sources, click Add, and select the source as many

times as you require. Up to three virtual media choices can be mounted.

The top three in the list are the ones that are selected. Virtual Media and

Smart Card readers can be mounted at the same time. To rearrange the

selection order, hig hli ght the device you want to move, then click the Up

or Down Arrow button to promote or demote it in th e list.

5. Read refers to the redirected device being able to send data to the remote

server; Write refers to the redirected device being able to have data from

the remote server written to it. For the redirected device to be writable as

well as readable, click to put a check in the Enable Write checkbox:

Note: If a redirected device cannot be written to, it appears in gray.

KVM over IP Switch User Manual

6. To remove an entry from the list, select it and click Remove.

7. After you have made yo ur m ed ia so urce selections, click Mount. The

dialog box closes. The virtual me dia devi ces that you have selected are

redirected to the remote server, where they show up as drives, files,

folders, etc. on the remote server’s file system.

Once mounted, you can treat the virtual media as if they really existed on

the remote server – drag and drop fil e s to /from them; open files on the

remote server for editing and save them to the redirected media, etc.

Files that you save to the redirected media will actually be saved on your

local client computer’s storage. Files that you drag from the redirected

media will actually come from your local client computer’s storage.

8. To end the redi rec tio n, bri ng up th e Control Panel and click on the Virtual

Media icon. All mounted devices are autom a ti cally unmounted.

Chapter 6. The User Interface

Zoom

The Zoom icon controls the zoom factor for the remote view window.

Settings are as follows:

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%.

50% Sizes and displays the remote view window at 50%.

25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference

between this setting and the 100% setting is that when the remote

view window is resized its contents don’t resize – they remain at the

size they were. To see any objects that are outside of the viewing

area move the mouse to the window edge, to have the screen scroll.

KVM over IP Switch User Manual

The On-Screen Keyboard

The KVM over IP switch supports an on-screen keyboard, available in

multiple languages, with all the standard keys for each supported

language. Click this icon to pop up the on-screen keyb oard:

One of the major advantages of the on-screen keyboard is that if the keyboard

languages of the remote and local systems aren’t the same, you don’t have to

change the configuration settings for either system. Just bring up the on-screen

keyboard; select the language used by the server you are accessing; and use the

on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your

actual keyboard.

Changing Languages

To change languages, do the following:

1. Click the down arrow next to the currently selected language, to drop

down the language list.

2. Select the new language from the list.

Chapter 6. The User Interface

Selecting Platforms

The On-screen Keyboard supports the Sun platform as well as the PC. To select

the platform, do the followi ng:

1. Click the down arrow next to the currently selected platform, to drop dow n

the platform list.

2. Select the new platform from the list.

Expanded Keyboard

To display/hide the expanded keyboard keys, click the arrow to the right of the

language list arrow.

KVM over IP Switch User Manual

Mouse Pointer Type

KVM over IP switches offer a number of mouse pointer options when

working in the remote display. Click this icon to select from the

available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for

the Windows Viewers. Once the port is accessed, three pointers are

available.

2. The Dot pointer is not available with the Java Client Viewer or the

Java Client AP.

3. Selecting the Single pointer has the same effect as the Toggle mouse

display hotkey function (see Toggle mouse display, page 65 for

details).

4. Th e icon on the Control Panel changes to match your cho ice.

Chapter 6. The User Interface

Power Over the Net™

The Power Over the Net™ icon provides the abili ty to power on,

power off, and reboot outlets associated with the port on the PON

device (see Power Management, page 129 for details) from the control panel.

Click this icon to select from the available choices:

After clicking on the PON icon, a li st o f the power outlets associated with the

connected port appears with the available op tions:

Options Usage

On=>Off Sends a Power Off signal to the selected outlet.

On=>Reboot Sends a Reboot signal to the selected outlet.

Off=>On Sends a Power On signal to the selected outlet.

All Sends the selected signal ( On, Off, Reboot) to all associated

outlets.

Pending A signal has been sent to the outlet and is in the process of

performing the action.

KVM over IP Switch User Manual

Mouse DynaSync Mode

Synchronization of the local and rem ote mouse pointers is

accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and

local mouse pointers – eliminating the need to constantly resync the two

movements.

Note: This feature is only available for Windows and Mac systems (G4 and

higher) whose adapter attribute OS setting is configured for Win or Mac

(see Port Properties, page 126), which are connected to the switch with

one of the following Adapter Cables: KA7166, KA7168, KA7169,

KA7170, KA7175 , KA7176, or KA7177.

All other configurations must use manual mouse synchronization

(described in the next section).

The icon on the Control Panel indi cates the synchronization mode status as

follows:

When Mouse DynaSync is available, clicking the icon toggles its statu s

between enabled and /disabled. If you choose to disable Mous e DynaSync

mode, you must use the manual synching procedures described under Manual

Mouse Synchronization, page 88.

Icon Function

This icon displays in gray to indicate that Mouse DynaSync is not

available – you must use manual synching procedures. This is the

default setting for all KVM Adapters other than the KA7166,

KA7168, KA7169, KA7170, KA7175, KA7176, and KA7177.

The green check mark on this icon indicates that Mouse DynaSync

is available and is enabled. This is the default setting when Mouse

DynaSync is available. (See the Note, above.)

The red X on this icon indicates that Mouse DynaSync is available

but is not enabled.

Chapter 6. The User Interface

Mac and Linux Considerations

For Mac OS versions 10.4.11 and higher, there is a second DynaSync

setting to choose from. If the default Mouse DynaSync result is not

satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text

area of the Control Panel and select Mouse Sync Mode → Automatic for

Mac 2:

Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse

Sync Mode menu for Redhat AS3.0 systems. If you are using a USB

Adapter Cable (see the Note on the previous page), wi th an AS3.0 syst em

and the default mouse synchronization is not satisfactory, you can try the

Redhat AS3.0 setting. In either case, you must perform the manual mouse

synchronization procedures described in the next section.

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system 's mou se

pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by clicking the Video Settings icon

on the Control Panel (see page 73).

2. Perform an Auto Sync with the Video Adjustment function (see Video

Settings, page 73, for details).

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see

Adjust mouse, page 65, for detail s ).

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached

to the switch. See Additional Mouse Synchronization Procedures,

page 267, for instructions.

KVM over IP Switch User Manual

Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to

configure the items that appear on the Control Panel, as well as its graphical

settings:

The organization of the di alog box is described in the table, below:

Item Description

Customize

Control Panel Allows you to select which icons display in the Control Panel. Check

the ones you want to see, uncheck the ones you don’t want.

Control Panel

Style Enabling Transparent makes the Control Panel semi-transparent,

so that you can see through it to the display underneath.

Enabling Icon causes the Control Panel to d isplay as an icon until

you mouse over it. When you mouse over the icon, the full panel

comes up.

Chapter 6. The User Interface

Screen Options If Full Screen Mode is enabled, the remote display fills the entire

screen.

If Full Screen Mode is not enabled, the remote display appears as

a window on the local desktop. If the remote screen is larger than

what is able to fit in the window, move the mouse pointer to the

screen border that is closest to the area you want to view and the

screen will scroll.

If Keep Screen Size is enabled, the remote screen is not resized.

If the remote resolution is smaller than that of the local monitor ,

its display appears like a window centered on the screen.

If the remote resolution is larger than that of the local monitor,

its display is centered on the screen. To access the areas that

are off screen, move the mouse to the corner of the screen that

is closest to the area you want to view and the screen will

scroll.

If Keep Screen Size is not enabled, the remote screen is resized to

fit the local monitor's resolution.

Scrolling

Method In cases where the remote screen display is larger than your monitor ,

you can choose how to scroll to the areas that are off-screen.

If you select Mouse Movement, the screen will scroll when you

move the mouse pointer to your screen border.

If you select Scroll Bars, scroll bars appear around the screen

borders that you can use to scroll to the off-screen areas.

Bus Info If Bus Info is enabled, the number of the bus you are on, as well as

the total number of users on the bus, displays on the bottom row

center of the Control Panel as follows: Bus No./Total Users. (See the

Control Panel diagram on page 59 for an example.)

Snapshot These settings let the user configure the KVM over IP switch’s screen

capture parameters (see the Snapshot description under The Control

Panel, page 59):

Path lets you select a directory that the captured screens

automatically get saved to. Click Browse; navigate to the directory

of your choice; then click OK. If you don’t specify a directory here,

the snapshot is saved to your desktop.

Click a radio button to choose whether you want the captured

screen to be saved as a BMP or a JPEG (JPG) file.

If you choose JPEG, you can select the quality of the captured file

with the slider bar. The higher the quality, the better looking the

image, but the larger the file size.

Keyboard Pass

Through When this is enabled, the Alt- Tab key press is passed to the remote

server and affects that server. If it is not enabled, Alt-Tab acts on your

local client computer.

Item Description

KVM over IP Switch User Manual

The Java Control Panel

The Java Client Viewer and Java Client AP Control Panel is similar to the one

used by the WinClient:

The major differences between them are:

In the Macros dialog box, Toggle Mouse Display is not available.

The Dot mouse pointer type is not available.

In the Message Board, there is no Show/

Hide button to show or hide the user list.

This function is achieved by clicking the

arrows at the top of the bar that separates the

User List panel from the Main panel.

In Vi rtual Media, only ISO and Folder are

supported. See Java Client Viewer / Java Client AP, page 273 for further

details.

The Control Panel Lock LED icons are not in sync with your keyboard.

When you first connect, the LED display may not be accurate. To be sure,

click on the LED icons to se t th em.

In Control Panel Configuration, the BMP Snapshot format has been

replaced by PNG.

Chapter 7

Port Access

Overview

When you log in to the switch the Port Access page comes up with the KVM

over IP switch’s KVM Connections page displayed.

Browser GUI

AP GUI

KVM over IP Switch User Manual

The Connections page is organized in to several main areas. All the devices,

ports, and outlets that a user is permitted to access are listed in the Sidebar at

the left of the page. In addition to KV M over IP devi ce listin gs, if any PON

(Power Over the Net™) devices are connected to the switches they are listed

separately below the switch listings. If any Blade Servers have been deployed,

they are listed separately below the PON devices.

Configuration and operation of KVM d evices and ports are discussed on

page 100; configuration and operation of PON devices and outlets are

discussed on page 103; configuration and operation of Blade Servers are

discussed on page 10 8

Note: Power Over the Net™ devices are also referred to as PDUs (Power

Device Units).

After selecting a device, port, or outlet in the Si debar, cli ck ing entri e s on the

menu bar (Browser GUI) or tab bar (AP GUI) opens information and

configuration pages related to the item selected in the Sidebar.

Chapter 7. Port Access

The Sidebar

All KVM switches, PON devices, and Blade Servers – including their ports and

outlets – are listed in a tree structure in the Sidebar at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are the following:

Users are only allowed to see the devices and ports/outlets that they have

access permission for.

Ports/outlets and child devices can be nested under their parent devices.

Click the + in front of a device to expand the tree and see the ports/outlets

nested underneath it. Click the - to collapse the tree and hide the nested

ports/outlets.

A port’s/outlet’s ID number is displ ay ed in brackets next to its icon. The

ports/outlets but can also be named (see Port/Outlet Naming, page 98, for

details).

Switches and ports that are on line have their monitor screen icons in

Green; the monitor screens are Gray for devices and ports that are offline.

KVM over IP Switch User Manual

Outlets that are On have their icons in Amber; the icons are Gray for

outlets that are Off.

To access and operate a port, double click its icon. Port operation details

are discussed in Chapter 13, Port Operation.

Note: 1. In the Browser version, you can open as many port vi ewers as

there are ports, but the number of ports that you see depends on

the number of buses that the switch supports. For example, if the

switch supports 4 buses, the 5th viewer displays the same port as

the 1st viewer; the 6th viewer displays the same screen as the 2nd

viewer, etc.

In the AP GUI version you can only access one port at a time. To

see two different ports, you would have to log in two separate

times.

2. If the CC Management func tion is enabled (see page 166), PON

devices and Blade Servers do not appear in the Sidebar, even if

they are configured on the switch. This is because they are

managed via the CC server.

Scan

Scan is found at the bottom of the AP GUI Sidebar. It automatically

switches among all the ports that are visible in the Sidebar (see Filter,

below), at regular intervals, so that their activity can be monitored

automatically. See Auto Scanning, page 211 for details.

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 209 for details

Array

Array is found at the bottom of the AP GUI Sidebar. It represents

another way of monitori ng port activity. Under this function yo ur

screen is divided into a grid of panels, with each panel showing the video

display of a particular port. Only ports that are visible in the Sidebar (see Filter,

below), and that are on line are displayed – all other ports are blank. See Panel

Array Mode, page 214 fo r details

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port’ s Toolbar. See

The Port Toolbar, page 209 for details

Chapter 7. Port Access

Filter

Filter allows you to control the number and type of ports that display

in the Sidebar, as well as which ports get scanned when Auto Scan and

Array Modes are invoked (see Scan and Array, above). When you click Filter,

the bottom of the panel changes to look sim ilar to the im age, below:

The meanings of the choices are explained in the following table:

Choices Explanation

All This is the default view. With no other filter options selected,

all of the ports that are accessible to the user are listed in the

Sidebar.

If any Favorites have been specified (see page 113), you can

drop down the list box and select Favorites instead of All. If

you select Favorites, only the items you have selected as

Favorites display in the tree.

Powered On If you enable Powered On (by putting a check in the

checkbox) only the ports that have their attached devices

powered on display in the tree.

Search If you key in a search string and click Search, only port names

that match the search string display in the tree. Wildcards (?

for single characters; * for multiple characters) and the

keyword or are supported, so that more than one port can

show up in the list.

For example:

1. If you key in Web*, both Web Server 1 and Web Server 2

show up in the list.

2. If you key in W*1 or M*2, both Web Server 1 and Mail

Server 2 show up in the list.

Exit Clicking Exit closes the filter dialog.

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Sidebar Utilities

The AP GUI version Port Access Connections page provides a convenient

method to work with the Sidebar tree. When you right click an item, a list with

various options pop s up:

Note: The screenshot shows an example of just one of the pop-ups that can

appear. The items that appear in the pop-up depend on whether you are

logged in remotely or from a Local Console; what your user type is; and

whether you selected a switch or a port.

The following table lists and explains all of the possible items that may appear:

Item User Type Explanation

Expand/

Collapse Administrators

Users

If the device’s ports are nested (not displayed),

the dialog box entry is Expand. Click Expand to

display the nested ports.

If the device’s ports are displayed, the dialog box

entry is Collapse. Click Collapse to nest the

ports.

Note: 1. This item only appears for switches, or for

ports that have child devices connected to

them.

2. This has the same effect as clicking the +

or - in the tree structure.

Copy Administrators

Users

This item is only available for ports. After selecting

Copy, you can Paste the port into the Favorites

page. See Adding a Favorite, page 113 for details

Chapter 7. Port Access

Port/Outlet Naming

For convenience – especially in large installations with many devices, ports

and outlets – administrators and users with port configuration permission, can

give each port or outlet a name. To assign, modify or delete a name, do the

following:

1. Click once on the item yo u want to edit; wait a second; then click again.

Note: 1. This is not a double click. It invol ves two separate clicks. A

double click will switch you to the device att ached to the port.

2. In the AP GUI version you can right click on the port you want to

edit, then select Rename in the popup box that appears, or you

can highlight the port and press F2.

After a second or two, the field changes to provide a text input box:

2. Key in a name for the item (or change/delete a previous one).

You can use any combination of letters, numbers, and symbols on the

typewriter keys of keyboards with PC US English layou t. In this case,

the maximum number of characters allowed is 20.

You can also activate your local IME to input non-English characters.

For languages that use 2 byte encoding, the maxim um number of

characters allowed is 9.

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3. When you have finished editing the name, press [Enter] or click anywhere

outside of the input box to com pl e te the operatio n.

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KVM Devices and Ports – Connections Page

For KVM over IP switches, the Connections page displays port status

information at the device level, and port connection configuratio n options at

the port level.

Device Level

When a KVM over IP switch is selected in the Sidebar, the Connections page

displays a list of ports for the device that the user is authorized to access or

view.

The following attributes are listed for each device:

Port Number – the port’s number on the switch.

Port Name – if a name has been assigned to a port it displays here.

Device Name – if a name has been assigned to the switch it displays here.

Status – the current status of the port – online, or offline.

Note: The sort order of the information displayed can be changed by clicking

the column headings.

You can access a port from the main panel either by double clicking anywhere

on its line entry, or selecting it anywhere on its line entry and clicking Connect

at the bottom right of the page.

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Port Level

When a port is selected in the Sidebar, the Connections page changes to display

the port connection and configuration opt ions:

The screen is divided into three major panels, as described in the sections that

follow.

Status

The Status Panel displays the port’s current status information, inclu ding

whether the port is online or offline, and if the port is mountable.

Click the Connect button to view the port display via the switch’s built-in Win

Viewer (when using Windows Internet Explorer), or Java Viewer (when using

other web browsers).

Associated Links

The Associated Links panel displays ports that have been associated with the

currently selected port. Associations are configured on the Port Access → Port

Configuration → Associated Links page (see page 128 for details).

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Power Management

If a PN0108 is connected to the KVM over IP switch, and a device is connected

to one of the PN0108’s outlets, you can power manage (On, Off, Reboot)

selected outlets directly from this page, instead of having to select them on the

PON device, itself.

Associating outlets with a port is accomplished on the Port Access → Port

Configuration → Power Management page (see page 129 for details).

If there is more than one outlet associated with this port, click on the line

entry to select the one you want to manage, then click the On, Off, or

Reboot icon, as appropriate.

Note: For the Reboot option, the outlet must be configured with System

After AC Back or Modem Ring Resume as its operating mode.

If there is more than one outlet associated with this port, and you want to

power manage several of them at once, use Shift-Click (for a sequential

set), or Ctrl-Click (for a non-sequential set) to select your group.

If there is more than one outlet associated with this port, and you want to

power manage all of them at once, click to put a checkmark in the Select

All checkbox.

Note: 1. Even though the outlets all turn On, Off, or Reboot at the same

time, they do so with their own separate outlet configuration

settings (delay, operating mode, etc. See Port Configuration,

page 125 for details).

2. For the Reboot option, the outlet must be configured with System

After AC Back or Modem Ring Resume as its operating mode.

The Synchronization checkbox is read only. Whether it is enabled or not is

set on the Port Configuration → Power Management page (see page 125).

When Synchronization is enabled, the outlets on devices with more than

one power supply can all be operated at the same time.

Note: For the Reboot option, the outlets must be configured with System

After AC Back as the operating mode.

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PON Devices – Device Monitor Page

Power Over the Net™ (PON) devices that are connected to the switches

display below the KVM switches in the Sidebar. When a PON device is

selected in the Sidebar, the Device Monitor page appears:

The Main Panel – PON View

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104

PON View is the default page view, All PON devices and their outlets that are

connected to the switch are listed under the Name column.

Outlets that are synchronized or that belong to groups ha ve a green power

outlet icon in front of their names. Click an outlet’s green icon to display which

other outlets it synchronizes with, or is grouped with . Click the green outlet

again to close the information display,

The Description column displays which KVM port the outlet is associated

with.

Action Buttons

The actions that the buttons at the bottom of the page perform are described in

the table below:

Button Action

Group View Click this button to switch the display to Group View – see The Main

Panel – Group View, page 106 for details.

Group Select the outlets that you want to form into a group, then click this

button to create it (see Outlet Groups, page 105 for details).

Ungroup Select the outlets that you want to remove from a group, then click this

button to remove them

On Sends a Power On signal to the selected outlet(s).

Off Sends a Power Off signal to the selected outlet(s).

Reboot Sends a Reboot signal to the selected outlet(s).

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Outlet Groups

To create outlet groups, do the following:

1. Select the outlets you wan t to incl ude in the group.

2. Click Group.

The Outlet Group dialog box comes up:

3. Select whethe r or not the outlets will belong to a new group or to an

existing group.

a) If it is a new group, give it a name in the text field.

b) If it is an existing group, select the group in the central panel.

4. Click Save.

To remove outlets from groups, select them in the main panel, then click

Ungroup.

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The Main Panel – Group View

Clicking the PON View button takes you back to the PON View page.

To delete a group, select it in the main pa nel, then click Delete.

Selecting a group in the main panel, then clicking Ungroup, removes all

outlets from that group. It provides a shortcut meth od to remove all of

them at once, rather than having to remove then one by one from the PON

View page.

To power man age a grou p of out lets, first select the gro up(s) in th e main

panel, then click the appropriate power button.

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Outlet Settings

When an outlet is selected in the Port Access page Sidebar, the Outlet Settings

page appears:

The Outlet Properties panel indicates the name of the PON that the outlet

belongs to and the outlet’s name, as well as On, Off, Reboot, and

Configuration buttons to manually manage the outlet’s power.

The Schedule panel lets you set up an automated Power management

configuration for the outlet. The procedure for accomplishing this is the

same as the one described in the Power Management section. See

Schedule, page 1 32 for details.

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Blade Servers – Connections Page

Blade Servers that are connected to the switches

display below the KVM switches and PON

devices in the Sidebar.

This section describes accessing and configuring

the blade servers, and associating the blades with

KVM switch ports. By associating a blade server

or blade with a port the servers and blades are

integrated into the Sidebar tree view, and appear

as devices connected to the port.

The Blade Configuration Page

The Blade Configuration page is where the

associations between the blade servers and the

KVM switch ports get made. To access this page,

select the blade server or blade then click Blade

Configuration (the menu item at the far right of

the menu bar).

For IBM and Dell blade servers, the entire chassis

gets associated with a port, and each blade in the

chassis will appear in the tree as a child port of the

associated port – as in port 08 in the screenshot at

the right.

For HP blade servers, associations are made on a

blade by blade basis. Each blade is associated

with a single port.

To access a blade, click on its port entry in the tree.

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Associating Ports

Main Panel Device View

Port association begins by clicki ng the Blade Configuration menu item at the

far right of the menu bar. The page comes up in Device View, listing all of the

KVM switch’s ports, and the blade servers (IBM and Dell servers), or

individual blades (H P servers) that have been associated with them:

To make an association from the device view, you first select a KVM port, then

select a blade server or blade to associate it with as follows:

1. Select the port in th e main panel

2. Click Associate

3. In the screen that comes up, select the blade server or individual blade that

you want to associate with the selected port.

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110

4. Click Save.

After the association completes successfully, the blade icon appears as the port

indicator in the Sidebar tree. To access the device running on the blade, click

on its entry in the Sidebar.

Main Panel Blade View

At the bottom of the Device View main pane l is a button labeled Blade View.

This is a button that toggles the main panel between the two views. Click it to

bring up the main panel in Blade View:

Blade View lists all of the blade servers (IBM and Dell servers) and individual

blades (HP servers) that are installed on the system, and the ports (if any) that

they are associated with.

To make an association from the blade view, you first select a blade server or

blade, then select a KVM port to associate it with as follows:

1. Select the blade server or blade in the main panel.

2. Click Associate (at the bottom of the main panel).

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111

3. In the screen that comes up, select the port that you want to associate it

with.

4. Click Save.

After the association completes successfully, the blade icon appears as the port

indicator in the Sidebar tree. To access the device running on the blade, click

on its entry in the Sidebar.

Unassociating Ports

To break the association between a port and a blade server or individual blade,

select the association in the main panel, then click Unassociate.

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History

The History page provides a record of each time that a port was accessed. It

provides quick access to the most recently used ports. You can access a port

shown in the main panel by doubl e clickin g it.

If there are more entries than there is room on the screen, a scroll bar

appears to let you scroll up and down to see the entire record.

To clear the record and start over, click the Clear History button at the

bottom right of the page.

Note: You can change the sort order of the information displayed by clicking

the column headings.

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Favorites

The Favorites page is similar to a bookmarks feature. Ports that you frequently

access can be saved in a list here. Simply open this page and select the port –

rather than hunting for it in the Sideba r. This feature is especially handy on

large, crowded installations:

Adding a Favorite

To add a port to the favorites, do the following:

1. Right click in the main pa nel; click Add Favorite.

– or –

Click Add at the bottom left of the main panel .

An Untitled Favorite entry appears:

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114

2. This will be a container to hold your port entries. Click inside the text

entry box to erase Untitled Favorite and key in an appropriate name, then

click on any empty space in the main panel.

3. To add a port:

Drag it from the Sidebar and drop it onto the container

– or –

Right Click on it in the Sidebar; select Copy. Right click on the container;

select Paste.

– or –

Select the container in the main panel; select the port in the Sidebar; then

click Add to at the bottom of the main panel.

The switch that the port belongs to is added to the container; the selected

port is appended under the switch.

Note: To add multiple ports at the same time, hold the Shift or Ctrl key

down while you make your Sidebar selections then drag or copy the

entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create

Note: Favorites can be selected for filtering in the Sidebar. See Filter, page 96

for details

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Modifying a Favorite

To modify a Favorite, or one of the items contained in it, right click on it ,

then select a choice from the popup menu that appears.

To edit a Favorite’s name:

Click on it once, wait a second, then click again. You can edit the name

after the display changes to provide a text input box, This is the same

procedure as the one described for port naming (see Port/Outlet Naming,

page 98).

– or –

Select the Favorite in the m ain panel, then click Modify at the bottom of

the main panel.

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116

User Preferences

The User Preferences page allows users to set up their own, individual,

working environments. The switch stores a separate configuration record for

each user profile, and sets up the working configuration according to the

Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function

Language Selects the language that the interface displays in.

OSD Hotkey Selects which Hotkey controls the GUI function: [Scroll Lock]

[Scroll Lock] is the default. To select a different combination, click

the arrow at the right of the box to drop down the list of choices.

ID Display Selects how the Port ID is displayed: the Port Number alone

(PORT NUMBER); the Port Name alone (PORT NAME); or the

Port Number plus the Port Name (PORT NUMBER + PORT

NAME). The default is PORT NUMBER + PORT NAME.

ID Duration Determines how long a Port ID displays on the monitor after a port

change has taken place. You can choose an amount from 1—255

seconds. The default is 3 Seconds. A setting of 0 (zero) means

the Port ID is always on.

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*This item is only available with the Browser version.

Scan Duration Determines how long the focus dwells on each port as it cycles

through the selected ports in Auto Scan Mode (see Auto

Scanning, page 211). Key in a value from 1—255 seconds. The

default is 5 seconds; a setting of 0 disables the Scan function.

Screen Blanker If there is no input from the console for the amount of time set with

this function, the screen is blanked. Key in a value from 1—30

minutes. A setting of 0 disables this function. The default is 0

(disabled).

Note: Although this function can be set from either the local

console or a remote login, it only affects the local console monitor.

Logout Timeout If there is no user input for the amount of time set with this

function, the user is automatically logged out. A login is necessary

before the KVM over IP switch can be accessed again.

Toolbar Selects whether or not the Port Toolbar is enabled when a port is

accessed (see The Port Toolbar, page 209 for details).

Since the Toolbar functions are also available from the GUI

Control Panel (see The Control Panel, page 59), you may prefer

to disable it here.

Viewer* You can choose which viewer is used when accessing a server:

Auto Detect will select the appropriate viewer based on the

web browser used; WinClient for Windows Internet Explorer,

Java Client for other web browsers (ex. Firefox).

Java Client will open the Java based viewer regardless of the

web browser being used.

Welcome

Message* You can choose to hide or show the welcome message displayed

in the submenu bar. The default is disabled.

Save Click Save to save any changes made to the User Preferences

settings.

Changing a

Password In the Browser GUI, to change a user’s password, key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Change

Password to apply the change.

In the AP GUI version, click Change Password; key in the old

password and new password into their input boxes; key the

new password into the Confirm input box, then click Save.

Setting Function

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Sessions

The Session page lets the administrator and users with User Management

permissions see at a glance which users are currently logged into the KVM

over IP switch, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Management permissions can only see the sessions

of ordinary users

3. The Category heading lists the type of user who has logged in: SA

(Super Administrator); Admin (Administrator); Normal user (User).

The meanings of the headings at the top of the page are fairly straightforward.

The IP heading refers to the IP address that the user has logged in from; the

Device and Port headings show which device and port the user is currently

accessing. The Bus ID refers to the bus that the user is currently on (Bus 0 refers

to the Local Console’s bus).

Note: 1. The so rt order of the information di sp layed can be changed by

clicking the column headings.

2. The Bus ID also displays on the control panel (see page 59).

See Users and Buses, page 217 for information about buses.

This page also gives the administrat or the opti on of forcing a user log out by

selecting the user and clicking End Session at the bottom of the main panel.

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Access

Administrato rs use the Access page to set user and group access and

configuration rig hts for switches and ports.

Note: The Access page only appears for those users with User Management

permissions. It isn’t available for other users.

Device Level Browser GUI Interface

If a switch is chosen in the Sidebar, the Main panel looks simil ar to the one

shown below:

The main panel consists of two columns: Name, and Config:

Name lists all the users and groups that have been created.

Config indicates the users who have Configuration privileges. A check

mark ( √ ) indicates that the user has permission to make changes to the

switch configuration settings (see Chapter 9, Device Management); an X

means that the user is denied permission to make configuration changes.

Click the icon to toggle permission for Administrators and Users (Super

Administrators always have configuration privileges).

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120

The Copy and Paste buttons at the bottom of the main panel provide a

shortcut method of assigning the permissions settings of one port to any of

the other ports. To do so:

1. Sel ect the port whose permissions you want the other port(s) to follow.

2. Click Copy.

3. Select the port you want to receive the permissions.

4. Click Paste.

When you have finished making you r configuration changes, click Save.

Port Level Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown

below:

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The port access settings are explained in the following table:

Name Each port accessible to the user is listed under the Names

column.

Access The Access column is where device access rights are set. To

cycle through the choices, click the icon in the row that

corresponds to the user you want to configure. The meanings of

the icons are as follows

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show

up on the User's list on the Main Screen.

Mount USB The Mount USB column is where permission to mount Virtual

Media devices on remote servers is configured. To cycle through

the choices, click the icon in the row that corresponds to the user

you want to configure. The icons are the same as the ones in the

Access column.

With a Full Access setting, the user can mount, read, and write

to the virtual media.

With a View Only setting, the user can only view the contents of

the virtual media (read only), he can not perform any operations

on it.

With a No Access setting, the user will not see the virtual media

even if it has been configured on the remote system.

Note: This entry does not appear for switches that do not support

the USB Virtual Media function.

Config Sets or denies permission for the user to make changes to a

port’s configuration settings. A check mark ( √ ) indicates that the

user has permission; an X means that the user does not have

permission.

PON The PON column permits/restricts the configuration and power

operation of ports that have Power Over the Net™ devices

connected to them. A check mark ( √ ) indicates that the user has

permission; an X means that the user does not h ave permission.

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Device Level AP GUI Interface

If a switch is chosen in the Sidebar, the Main panel looks similar to the one

below:

The page is essentially the same as the one for the Browser GUI (see page 119),

with the exception that there are filters at the top of the columns. Th e filters

allow you to expand or limit the scope of the users and groups that are

displayed, as described in the following table:

Filter Description

Name To filter on the User or Group name, key in the name, partial

name or partial name, then press Enter. Only the Users and

Groups whose names correspond to what you have keyed in

appear in the list.

Wildcards (? for single characters; * for multiple characters) and

the keyword "or" are supported. E.g., h*ds would return hands

and hoods; h?nd would return hand and hind, but not hard; h*ds

or h*ks would return hands and hooks.

Config All All Users and Groups appear in the list.

Permitted Only Users and Groups with configuration permissions appear in

the list.

Restricted Only Users and Groups that do not have configuration

permissions appear in the list.

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Port Level AP GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one below:

The page is essentially the same as the one for the Browser GUI (see page 120),

with the exception that there are filters at the top of the columns. The filters

allow you to expand or limit the scope of the users and groups that are

displayed, as described in the following table:

Filter Description

Name To filter on the User or Group name, key in the name, partial

name, or partial name and wild card ( * ) then press Enter. Only

the Users and Groups whose names correspond to what you

have keyed in appear in the list.

Access All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access permissions appear in

the list.

View Only Only Users and Group s with View Only permissions appear in the

list.

No Access Only Users and Groups with No Access permissions appear in

the list.

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Saving Changes

Click the Save button at the lower right corner of the page to save any changes

made on the Access page.

Mount

USB All All Users and Groups appear in the list.

Full Access Only Users and Groups with Full Access Mount USB permissions

appear in the list.

Read Only Only Users and Groups with Read Only Mount USB permissions

appear in the list.

No Access Only Users and Groups with No Access Mount USB permissions

appear in the list.

Config All All Users and Groups appear in the list.

Permitted Only Users and Groups with Permitted Config permissions

appear in the list.

Restricted Only Users and Groups with Restricted Config permissions

appear in the list.

PON All All Users and Groups appear in the list.

Permitted Only Users and Groups with Permitted PON permissions appear

in the list.

Restricted Only Users and Groups with Restricted PON permissions appear

in the list.

Filter Description

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Port Configuration

Device Level

When a device is selected in the Sidebar, the only item available under Port

Configuration is the Port Properties page with one field to configure: the

Occupy Timeout settin g:

The Occupy Timeout field sets a time threshold for users on ports whose

Access Mode has been set to Occupy (see Access Mode, page 127). If there is

no activity from the user occupying the port for the amount of time set here, the

user is timed out and the port is released. The first user to send keyboard or

mouse input after the port has been released gets to occupy the port.

Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0

causes the port to be released the instant there is no input.

Edit Port Properties

Click Edit Port Properties to list ports and use the drop-down menus to

configure Access Mode, Port OS, OS Language, and Cable length settings.

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Port Level

Port Properties

When a port is selected in the Sidebar, the Port Properties page looks similar to

the one below:

The Status panel provides informatio n as to whether or not the port is

online or offline; the Adapter cable used to connect the server (or other

device) to the port; and the Adapter’s firmware level.

The Properties panel allows you to make configuration settings for the

selected port. An explanation of the Port Properties configuration fields is

given on the next page, please refer to the table on page 127 for further

details.

The Exit Macro panel contains a dropdown listbox of user created System

macros. You can select a macro from the list that will execute when

exiting the remote server. See System Macros, page 70 for details on

creating exit macros.

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An explanation of th e confi guration fields is given in the table, below:

When you have finished making your configuration changes, click Save.

Field Explanation

Access Mode Defines how the port is to be accessed when multiple users have

logged on, as follows:

Exclusive: The first user to switch to the port has exclusive

control over the port. No other users can view the port. The

Timeout function does not apply to ports which have this

setting.

Occupy: The first user to switch to the port has control over the

port. However, additional users may view the port’s video

display. If the user who controls the port is inactive for longer

than the time set in the Timeout box, port control is transferred

to the first user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the port. Input

from the users is placed in a queue and executed

chronologically. Under these circumstances, users can take

advantage of the Message Board, which allows users to

communicate with each other regarding control of the keyboard

and mouse or keyboard, mouse, and video of a Share port (see

The Message Board, page 77).

Port OS Specifies the operating system that the server on the connected

port is using. Choices are Win, Mac, Sun, and Other . The default

is Win.

OS Language Specifies the OS language being used by the server on the

connected port. Drop down the list to see the available choices.

The default is English US.

Cable Length Lets you specify how long the Cat 5e/6 cable between the port

and the KVM adapter cable is. Use the drop-down menu to

select the cable length settings:

Short: for up to 25 m.

Medium: for between 20 and 35 m.

Long: for above 35 m.

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Associated Links

The Associated Links page provides a method of associating other ports on the

same switch to the selected port. This function is primarily intended to be used

when connecting both KVM and serial ports (KA7140, KA9140) from a single

server to the switch.

To associate a port with the currently selected one, click Add. In the dialog

box that appears, key in the port’s number, then click OK. The port’s

number and name appear in the main panel.

To remove an unwanted associated port, select it in the main panel, then

click Remove.

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Power Management

The Power Management page is used to associate a PON power outlet with a

KVM port on the KVM over IP switch. Once an association has been made, the

power status of the device attached to the KVM port can be controlled from the

Port Access page, rather than having to control the power status by opening a

separate web session to the PON device.

When the Power Management page comes up, it looks similar to the one below:

Note: This page is only available when a PON device is connected to the

switch.

Adding/Removing Asso ciations:

To associate an outlet with the selected port, do the following:

1. Click Add.

The PON Mapping dialog box comes up with a list of all the outlets

available for association.

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130

2. Check the outlet or outlets you want to associate with the port.

3. Click OK.

To disassociate an outlet from a port, select it in the main panel and click

Remove.

Configuration

You can configure an outlet’s settings directly from this page by clicking

the Configuration button. When you do, the Pon Outlet Configuration

dialog box appears:

Set the configuration options according to the information in the table,

below:

Heading Explanation

Station The name of the device that the outlet belongs to.

Port The outlet’s current name

Name An editable field for naming the outlet. Each outlet can be given

a distinctive name. The maximum number of characters is 15.

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Mode Drop down the list to select a choice of power operation mode,

as follows:

Wake On LAN, and System after AC Back are Safe

Shutdown and Reboot options, and can be used for

scheduled restarts.

When an Outlet's Power Button is clicked OFF, the PON

device first sends a message to the computer telling it to

prepare for a shutdown; it then waits for the amount time set

in the Power Off Delay field to give the computer time to

close down, and then turns off the power.

When it is time to turn the power On, the PON device waits

for the amount time set in the Power On Delay field, and

then - depending on the mode chosen - either calls the

computer's modem or sends an Ethernet message to the

computer instructing it to start up again.

Note: Refer to your PON manual for details on setting up

Safe Shutdown and Reboot.

If Kill the Power is selected, the PON device waits for the

amount time set in the Power Off Delay field, and then turns

the Outlet's power Off. Turning the power off performs a cold

(non-safe) shutdown. There is no scheduled restart available

with this shutdown method.

Mac Address The Mac Address of the PON unit goes here.

Power On Delay Sets the amount of time the PON device waits after the Power

Button is clicked before it turns on the computer attached to the

corresponding outlet.

Note: The default delay time is 0 seconds; the maximum is 999

seconds. When a series of outlets are scheduled to be

powered up, they turn on in sequence with a default delay of 10

milliseconds between each outlet.

Power Off Delay Sets the amount of time the PON device waits after the Power

Button is clicked before it shuts down the computer attached to

the corresponding outlet.

For the System after AC Back option, after the delay time

expires, the PON device waits another fifteen seconds, then

shuts the computer down.

The default delay time is 15 seconds. The maximum delay time

is 999 seconds.

Heading Explanation

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132

Schedule

Clicking the Schedule button brings up a dialog box that lets you set up an

automated power management configuration for the outlet(s) associated

with the selected port.

Adding an Outl et Schedule

To set up an outlet schedule, do the following:

1. Select the desired outlet in the main panel, then click Schedule. The

PON Outlet Schedule dialog box with default settings, similar to the

one below, comes up:

2. Cl ick Add. An Outlet Schedule dialog box, similar to the one below ,

comes up:

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3. Configure the outlet according to the information provided in the

following table:

Note: If there is a conflict between the day set in the Period panel and

the time the operation is supposed to start, a message will appear

informing yo u of the problem. Click the Date/Time button and

reset the time and date.

4. When you have fi nished making your configuration settings, click

Save.

5. Repeat th e above steps to set up addi tional schedules.

To modify a schedule, select it in th e main pan e l, then click Modify.

The Outlet Schedule dialog box comes up – mak e your changes, th en

click Save.

To delete a schedule, select it in the main panel, then click Remove.

To run all pow er operations listed in the Outlet Schedule dialog box

now – without waiting for the scheduled time to arrive – click Run.

To stop all power operations listed in the Outlet Schedule dialog box,

click Stop.

Synchronization

If more than one outlet has been selected for association with a port,

Synchronization can be used to standardize their configurations.

Enabling Synchronization (by checking the checkbox), brings up the

Pon Outlet Configuration dialog bo x (see Configuration, page 130).

The settings that you make are applied to all the outlets associated with

the port so that their settings are all the same, and all the outlets

associated with the port have the same schedule configuration as the

first PON outlet.

Field Explanation

Schedule Name Provide a name to identify the scheduled operation by.

Operation

Mode Select the type of power operation you want to occur at the

scheduled time.

Period Select the time period that the scheduled operation will occur

at: Once; Weekdays; or Daily – then drop down the list to

select which day the operation is to start on.

Time Click the Date/Time button to select the time and date the

operation is to start on.

134

Chapter 8

User Management

Overview

When you select the User Management tab the screen comes up with the Users

page displayed:

Browser GUI

AP GUI

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The page is organized into two main areas: the Sidebar at the left, and the large

main panel at the right .

Users and groups appear in the panel at the left of the page. The large

panel at the right provides more detailed information at-a-glance for each.

The Browser GUI has separate menu bar entries for Accounts (Users)

and Groups. Depending on the menu item selected, either Users or

Groups are listed in the Sidebar.

The AP GUI doesn’t have menu entries. Instead, Users and Groups are

listed separately in the Sidebar

In the Browser GUI, the sort order of the information displayed can be

changed by clicking the main panel column headings.

In the AP GUI, the section below the Sidebar list provides a filter that

allows you to manage the list:

Click the arrow at the right of the list box to select whether you want to

view only Users, only, Groups, or both Users and Groups.

Click to put a check in the Active checkbox to filter out any users

whose accounts are not active.

To only select Users or Groups that mat c h a particular string , key it

into the text box in front of the Go button, then click Go. Only Users or

Groups that match the string will appear in the list.

Wildcards (? for single characters; * for multiple characters) and the

keyword or are supported. E.g., h*ds would return hands and hoods;

h?nd would return hand and hind, but not hard; h*ds or h*ks would

return hands and hooks.

The buttons below the main panel are used to manage users and groups, as

shown in the sections that follow.

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Users

The KVM over IP switch supports three types of user, as shown in the table,

bellow:

Adding Users

To add a user, and assign user permissions, do the following:

1. Select Users on the menu bar (Browser GUI)

– or –

Select Users in the Sidebar (AP GUI).

2. Click Add at the bottom of the main panel. The User notebook opens, with

the User tab selected:

User Type Role

Super Administrator Access and manage ports and devices. Manage Users, and

Groups. Configure the overall installation. Configure

personal working environment.

Administrator Access and manage authorized ports and devices. Manage

Users and Groups. Configure personal working environment.

User Access authorized ports and devices. Manage authorized

ports and devices; configure personal working environment.

Note: Users who have been given permission to do so, may

also manage other users.

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3. Enter the required informat ion in the appropriate fields. A description of

each of the fields is given in the table below:

Field Description

Username From 1 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 177.

Password From 0 to16 characters are allowed depending on the

Account Policy settings. See Account Policy, page 177.

Confirm Password To be sure there is no mistake in the password, you are

asked to enter it again. The two entries must match.

Description Additional information about the user that you may wish to

include.

Role There are three categories: Super Administrator,

Administrator and User . There is no limit ation on the number

of accounts that can be created in each category.

The Super Administrator is responsible for the overall

installation configuration and maintenance; user

management; and device and port assignments. The

Super Administrator’s permissions (see page 138) are

automatically assigned by the system and cannot be

altered.

The default permissions for Administrators include

everything except Force to Grayscale, but the permissions

can be altered for each Administrator by checking or

unchecking any of the permissions checkboxes.

The default permissions for Users include the Win, Java,

and SSH clients, but the permissions can be altered for

each User by checking or unchecking any of the

permissions checkboxes.

Note: Users who have been given User Management

privileges cannot access or configure Groups.

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138

Permissions

Note: For ordinary

users, in addition to

enabling Device

Management, Port

Configuration, and

Maintenance

permissions, the

user must also be

given those rights

for each device and

port that he will be

allowed to manage.

See Device

Assignment,

page 148 for details.

Enabling Device Management allows a user to configure

and control the settings for overall KVM over IP switch

operations (see Device Management, page 152).

Enabling Port Configuration allows a user to configure and

control the settings for individual ports (see Port

Configuration, page 125).

Enabling User Management allows a user to create,

modify, and delete user and group accounts.

Enabling Maintenance allows a user to perform all the

Maintenance operations available under the Maintenance

tab (see Maintenance, page 194).

Enabling System Log allows a user to access the system

log (see Log, page 190).

Enabling View Only limits users to only being able to view

the display of connected devices. They cannot control port

access, nor can they input any keyboard or mouse signals

to the devices they view.

Enabling Windows Client allows a user to download the

Windows Client AP software, and access the KVM over IP

switch with it, in addition to (or instead of) the browser

access method.

Enabling Java Client allows a user to download the Java

Client AP software, and access the KVM over IP switch

with it, in addition to (or instead of) the browser access

method.

Enabling SSH Client allows a user to log in and access

the KVM over IP switch via an SSH session.

Enabling Telnet Client allows a user to log in and access

the KVM over IP switch via a Telnet session.

Force to Grayscale forces the user’s view of the remote

display to be in grayscale. This can speed up I/O transfer

in low bandwidth situations.

Enabling Power Management allows users to manage all

aspects of ATEN PDUs connected to the switch.

Field Description

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4. At this point you can assign the new user to a group by selectin g the

Groups tab – the Groups page is discussed on page 144. You can also

assign the user’s port access rights by selecting the Devices tab – the

Devices page is discussed on page 1 48.

Note: Optionally, you can skip this step now to add more users and create

groups, and come back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

Status Status allows you to control the user’s account and access

to the installation, as follows:

Disable Account lets you suspend a user’s account

without actually deleting it, so that it can be easily

reinstated in the future.

If you don’t want to limit the time scope of the account,

select Account never expires; if you do want to limit the

amount of time that the account remains in effect, select

Account expires on, and key in the expiration date.

To require a user to change his password at the next

logon, select User must change password at next logon.

This can be used by the administrator to give the user a

temporary password to log in for the first time, and then let

the user set the password of his choice for future logins.

To make a password permanent, so that the user cannot

change it to something else, select User cannot change

password.

For security purposes, administrators may want users to

change their passwords from time to time.

If not, select Password never expires. This allows

users to keep their current passwords for as long as

they like.

If so, select Password expires after, and key in the

number of days allowed before the password expires.

Once the time is up, a new password must be set.

Field Description

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140

7. Click Users in the Sidebar to return to the main screen. Th e new user

appears in the Sidebar list and in the main panel, as well.

The Sidebar Users list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The icon for super administrators has two black bands; the icon for

administrators has one red band.

The large main panel shows the user’s name; the description that was

given when the account was created; and whether the account is

currently active or has been disabled.

Modifying User Accounts

To modify a user account, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User page that comes up, make your changes, then click Save.

Note: The User page is discussed on page 136; the Groups page is

discussed on page 144, the Devices page is discussed on page 148.

Deleting User Accounts

To delete a user account do the fo llowing:

1. In the main panel, select the user’s name.

2. Click Delete.

3. Click OK.

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Groups

Groups allow administrators to easily and efficiently manage users and

devices. Since device access rights apply to anyone who is a member of the

group, administrators need only set them once for the group, instead of having

to set them for each user individually. Multiple groups can be defined to allow

some users access to specific devices, while restricting other users from

accessing them.

Creating Groups

To create a group, do the following:

1. Select Groups on the menu bar (Browser GUI)

– or –

Select Groups in the Sidebar (AP GUI ).

2. Click Add at the bottom of the main panel. The Group notebook opens,

with the Group tab selected:

(Continues on next page.)

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142

3. Enter the required informatio n in the appropriate fields. A description of

each of the fields is given in the table below:

4. At this point you can assign users to the group by selecti ng the Members

tab – the Members page is discussed on page 146. You can also assign the

group’s port access rights by selecting the Devices tab – the Devices page

is discussed on page 148.

Note: Optionally, you can skip this step now to add more gro ups and

assign users to them, and come back to it later.

5. When your selections have been made click Save.

6. When the Operation Succeeded message appears, click OK.

7. Click Group in the Sidebar to return to the main screen. The new group

appears in the Sidebar Group list and in the main panel.

The Sidebar Group list can expand and collapse. If the list is expanded,

click the minus symbol ( – ) next to the Users icon to collapse it; if it is

collapsed there is a plus symbol ( + ) next to the icon. Click the plus

symbol to expand it.

The large main panel shows the group’s name, and the description that

was given when the group was created (the Status column is inactive).

Repeat the above procedure to add additional groups.

Note: You must perform Step 7 before attempting to add a new group, or else

the new group you are creating will replace the group you just finished

creating.

Field Description

Group Name A maximum of 16 characters is allowed.

Description Additional information about the user that you may

wish to include. A maximum of 63 characters is

allowed.

Permissions Permissions and restrictions for groups are set by

checking the appropriate boxes. These are the same

permissions as the ones specified for Users. See

Permissions, page 138 for details

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Modifying Groups

To modify a group, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, make your changes, then click Save.

Note: The Group page is discussed on page 141; the Members page is

discussed on page 146, The Devices page is discussed on page 148.

Deleting Groups

To delete a group do the following:

1. In the Sidebar, click the Groups icon.

2. In the main panel, select the group’s name.

3. Click Delete.

4. Click OK.

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144

Users and Groups

There are two ways to manage users and groups: from the Users notebook; and

from the Group notebook.

Note: Before you can assign users to groups, you must first create them.

See Adding Users, page 136 for details.

Assigning Users to a Group From the User’s Notebook

To assign a user to a group from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Available column, select the group that you want the user to be in.

5. Click the Right Arrow to put the group’s name into the Selected column.

6. Repeat the above for any other groups that you want the user to be in.

7. Click Save when you are done.

Note: If a user has permissions in addition to the ones assigned to the group,

the user keeps those permissions in addition to the group ones.

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Removing Users From a Group From the User’s Notebook

To remove a user from a group from the User’s notebook, do the following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Groups tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the group that you want to remove the user

from.

5. Click the Left Arrow to remove the group’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any other groups that you want to remove the user

from.

7. Click Save when you are done.

Chapter 8. User Management

146

Assigning Users to a Group From the Group’s Notebook

To assign a user to a group from the Group notebook, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group no tebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Available column, select the user that you wan t to be a memb er of

the group.

5. Click the Right Arrow to put the user ’s name into the Selected column.

6. Repeat the above for any other users that you want to be mem bers of the

group.

7. Click Save when you are done.

Note: If a user has permissions in addition to the ones assigned to the group,

the user keeps those permissions in addition to the group ones.

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Removing Users From a Group From the Group’s Notebook

To remove a user from a group from the Group’s notebook, do the following:

1. In the Sidebar Group list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Group notebook that comes up, select the Members tab. A screen,

similar to the one below, appears:

4. In the Selected column, select the user that you want to remove from the

group.

5. Click the Left Arrow to remove the user’s name from the Selected

column. (It goes back into the Available column.)

6. Repeat the above for any other users that you want to remove from th e

group.

7. Click Save when you are done.

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148

Device Assignment

When a user logs in to the KVM over IP switch, the interface comes up with

the Port Access page displayed. All the ports that the user is permitted to access

are listed in the Sidebar at the left of the page. Access permissions for those

ports and the devices connected to them are assigned on a port-by-port basis

from the User or Group list on the Sidebar of the User Management page.

Assigning Device Permissions From the User’s Notebook

To assign a device permissions to a user from the User’s notebook, do the

following:

1. In the Sidebar User list, click the user’s name

– or –

In the main panel, select the user’s name.

2. Click Modify.

3. In the User notebook that comes up, select the Devices tab. A screen,

similar to the one below, appears:

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4. Make your permission settings for each port according to the information

provided below:

Name: Each port accessible to the user is listed under the Names

column.

Access: The Access column is where device access rights are set.

Click the icon in the row that corresp onds to the port you

want to configure to cycle through the ch oices. The

meanings of the icons are described in the table, below:

Full Access

The user can view the remote screen

and can perform operations on the

remote server from his keyboard and

monitor.

View Only The user can only view the remote

screen; he cannot perform any

operations on it.

No Access No access rights - the Port will not show

up on the User's list on the Main Screen.

USB: The USB column is where USB Virtual Media device

access rights are listed. This entry does not appear for

switches that do not support the USB Virtual Media

function. Click the icon in the row that corresponds to the

port you want to configure to cycle through the choices.

Full Access means that the User can mount, read, and write

the virtual media; View Only means that the user can only

read already mounted virtual media data.

Config: The Config column is where a user’s permission to make

changes to a port’s configuration settings are perm it ted/

restricted. Click the icon in the row that corresponds to the

port you want to configure to cycle through the choices.

A check mark ( √ ) indicates that the user has permission

to make changes to th e port’s configuration settings; an X

means that the user is denied permission to make

configuration changes.

PON: The PON column permits/restricts the configuration and

power operation of ports that have Power Over the Net™

devices connected to them. A check mark ( √ ) indicates

that the user has permission; an X means that the user does

not have permission.

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150

5. When you have finished making your choices, click Save.

6. In the confirmatio n pop up that appears, click OK.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a

group of ports to configure. Clicking to cycle through the choices on

any one of the selected ports causes all of them to cycle in unison.

Filters

There are five filters at the top of the columns that allow you to expand or limit

the scope of the ports that are displayed in the Name column, as described in

the following table:

Filter Description

Name To filte r on the port name, key in the name then press Enter.

Only the ports whose names correspond to what you have keyed

in appear in the list.

Wildcards (? for single characte rs; * for multiple characters) and

the keyword or are supported. E.g., h*ds would return hands and

hoods; h?nd would return hand and hind, but not hard; h*ds or

h*ks would return hands and hooks.

Access All All ports appear in the list.

Full

Access Only ports configured as Full Access ports appear in the list.

View Only Only ports configured as View Only ports appear in the list.

No Access Only ports configured as No Access ports appear in the list.

USB All All ports appear in the list.

Full

Access Only ports configured as Full Access USB ports appear in the

list.

Read Only Only ports configured as Read Only USB ports appear in the list.

No Access Only ports configured as No Access USB port s appear in the list.

Config All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list.

Restricted Only ports configured as Restricted appear in the list.

PON All All ports appear in the list.

Permitted Only ports configured as Permitted appear in the list.

Restricted Only ports configured as Restricted appear in the list.

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Assigning Device Permissions From the Groups’ Notebook

To assign a device permissions to a Group of users, do the following:

1. In the Sidebar Groups list, click the group’s name

– or –

In the main panel, select the group’s name.

2. Click Modify.

3. In the Groups notebook that comes up, select the Devices tab.

4. The screen that comes up is the same one that appears in the User’s

notebook. The only difference is that whatever settings you make apply to

all members of the group instead of just one individual member.

Make your device assignments according to the information described

under Assigning Device Permissions From the User’s Notebook, page 148.

152

Chapter 9

Device Management

KVM Devices

Device Information

The Device Management page opens with the top lev el KVM over IP switch

selected in the Sidebar and the Device Information item selected on the menu

bar:

Browser GUI

AP GUI

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General

The General section of the Device Inform ation page displays the name of the

selected device, its firmware version, the FPGA (Field-Programmable-Gate-

Array) and information about its network configuration.

Note: The AP GUI version presents the same information as the Browser

version. Scroll through the list to see the additional entries.

Operating Mode

The Operating Mode page is used to set working parameters, as described

below:

If Force all to grayscale is enabled, the remote displays of all devices

connected to the KVM over IP switch are changed to grayscale. This can

speed up I/O transfer in low bandwidth situations.

If Enable Client AP Device List is enabled, the switch appears in the

Server List when using the WinClient or Java Client AP (see Windows

Client AP Login, page 46, and Java Client AP Login, page 50). If this

option is not enabled, the switch can still be connected to, but its name will

not appear in the Server List.

If Enable First Logon Transfer is enabled, only the first user on a bus can

switch ports. Othe r users on the bus cannot switch ports unless there is a

bus that is already connected to the po rt they would like to acces s, or there

is a free bus available. (For details regarding users and buses, see Users

and Buses, page 217.)

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For Keyboard/Mouse Broadcast, drop-down the list to make yo ur choice.

If you enable Keyboard Broadcast, your keystrokes will be duplicated

on all the attached servers that currently appear in the Sidebar.

If you enable Mouse Broadcast, your mouse movements and clicks

will be duplicated on all attached servers currently in the Sidebar.

Note: 1. On a KVM switch that is cascaded from the KVM over IP

switch, only one port can perform a Keyboard/Mouse

broadcast at a time.

2. For Mouse Broadcast, you and all the se rvers must be running

the same OS; all the monitors must have the same resolution;

and all the screens must have an identical layout.

The Console Keyboard Language setting lets you specify which keyboard

mapping is being used by the Local Console keyboard. Drop down the list

to make your choice.

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Network

The Network page is used to specify the network environment.

Each of the elements on this page is described in the sections that follow.

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IP Installer

The IP Installer is an external Windows-based utility for assigning IP addresses

to the KVM over IP switch.

Click one of the radio buttons to select Enable, View Only, or Disable for the

IP Installer utility. See IP Installer, page 233, for IP Installer details.

Note: 1. If you select View Only, you will be able to see the KVM over IP

switch in the IP Installer’s Device List, but you will not be able to

change the IP address.

2. For security, we strongly recommend that you set this to View Only

or Disable after each use.

Service Ports

As a security measure, if a firewall is being used, the Administrator can specify

the port numbers that the firewall will allow. If a port other than the default is

used, users must specify the port number as part of the IP address when they

IP switch will not be found. An explanation of the fields is given in the table

below:

Note: 1. Vali d entries for all of the Service Ports are from 1–65535.

2. Service po rts canno t have the same value. You must set a different

value for each one.

3. If there is no firewall (on an Intranet, for example), it doesn’t matter

what these numbers are set to, since they have no effect.

Field Explanation

Program This is the port number for connecting with the WinClient

ActiveX Viewer, WinClient AP, Java Client Viewer, Java Client

AP, or via Virtual Media. The default is 9000.

HTTP The port number for a browser login. The default is 80.

HTTPS The port number for a secure browser login. The default is 443.

SSH The port for SSH access. The default is 22.

Telnet The port for Telnet access. The default is 23.

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NIC Settings

Redundant NIC

The KVM over IP switch is designed with two network interfaces. If

Redundant NIC is enabled (the default), both interfaces make use of the IP

address of Network Adapter 1.

Under this configuration, the second interface is usually inactive. If there

is a network failure on the first interface, the switch automatically switches

to the second interface.

Redundant NIC Enabled – Single IP Address for Both Interfaces

To enable the Redundant NIC function , do the following:

1. Click to put a check in the Redundant NIC checkbox.

2. Network Adapter 1 is selected in the network adapter listbox, and

the listbox is disabled – you cannot config ure Network Adapter 2.

3. Configure the IP and DNS server addresses for Network Adapter 1

(see the sections below).

Redundant NIC Not Enabled – Two IP Addresses

If you choose not to enable the Redundant NIC function , the two NICs

can be configured with separate interfaces. Users can log into the KVM

over IP switch with either IP address. To set up the switch with this

configuration, do the following :

1. If there is a check in the Redundant NIC checkb ox, click to remove

it.

2. In the network adapter listbox; select Network Adapter 1.

3. Configure the IP and DNS server addresses for Network Adapter 1

(see the sections below).

4. Drop dow n the network adapter listbox; select Network Adapter 2.

5. Configure the IP and DNS server addresses for Network Adapter 2.

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IPv4 Settings

IP Address:

IPv4 is the traditional method of specifying IP addresses. The KVM

over IP switch can either have its IP address assigned dynamically

(DHCP), or it can be given a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically radio but ton. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

radio button and fill in the fields with values appropriate for your

network.

Note: 1. If you choose Obtain IP address automatically, when the

switch starts up it waits to get its IP address from the DHCP

server. If it hasn’t obtained the address after one minute, it

automatically rev e rt s to it s factory default IP address

(192.168.0.60.)

2. If the switch is on a network that uses DHCP to assign

network addresses, and you need to ascertain its IP address,

see IP Address Determination, page 233, for information./

DNS Server

For automatic DNS Server address assignment, select the Obtain

DNS Server address automatically radio butt on .

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network .

Note: Specifying the Alternate DNS Server address is optional.

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IPv6 Settings

IP Address:

IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6,

page 235 for further information.) The KVM over IP switch can either

have its IPv6 address assigned dynamically (DHCP), or it can be given

a fixed IP address.

For dynamic IP address assignment, select the Obtain IP address

automatically radio button. (This is the default setting.)

To specify a fixed IP address, select the Set IP address manually

radio button and fill in the fields with values appropriate for your

network.

DNS Server

For automatic DNS Server ad dress assignment, select the Obtain

DNS Server address automatically radio button.

To specify the DNS Server address manually, select the Set DNS

server address manually radio button, and fill in the addresses for

the Preferred and Alternate DNS servers with values appropriate

for your network.

Note: Specifying the Alternate DNS Server address is optional.

Network Transfer Rate

This setting allows you to tailor the size of the data tran sfer stream to match

network traffic conditions by setting the rate at which the KVM over IP switch

transfers data between itself and the clien t comp uters. The range is from 4–

99999 Kilobytes per second (KBps).

Finishing Up

After making any network changes, be sure Reset on exit on the Device

Management → System Operation page (see Reset on exit:, page 205) has been

enabled (there is a check in the checkbox), before logging out. This allows

network changes to tak e effect without having to po w e r th e s wi t c h o ff and on.

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ANMS

The ANMS (Advanced Network Management Settings) page is used to set up

organized as a notebook with two tabs – each with a series of related panels, as

described, below:

Event Destination

SMTP Settings

To have the KVM over IP switch email reports from the SMTP server to

you, do the following:

1. Enable the Enable report from the following SMTP server, and key in

either the IPv4 address, IPv6 address, or domain name of the SMTP

server.

2. If your server requires a secure SSL connection, put a check in the My

server requires secure connection (SSL) checkbox.

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3. If your server requires authentication, put a check in the My server

requires authentication checkbox, and key in the appropriate account

information in the Account Name and Password fields.

4. Key in the email address of where the report is being sent from in the

From field.

Note: 1. Only one email address is allowed in the From field, and it

cannot exceed 64 Bytes.

2. 1 Byte = 1 English alphanumeric character.

5. Key in the email address (addresses) of where you want the SMTP

reports sent to in the To fi eld.

Note: If you are sending the report to more than one email address,

separate the addresses with a semicolon. The total cannot exceed

256 Bytes.

Log Server

Important transactions that occur on the KVM over IP switch, such as

logins and internal status messages, are kept in an automatically generated

log file.

Specify the MAC address of the computer that the Log Server runs on

in the MAC address field.

Specify the port used by the computer that the Log Server runs on to

listen for log details in the Port field. The valid port range is 1–65535.

The default port number is 9001.

Note: The port number must different than the one used for the Program

port (see Program, page 156 ).

See Chapter 14, The Log Server, for details on setting up the log server.

The Log File is discussed on page 190.

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SNMP Trap

To be notified of SNMP trap events, do the following:

1. Check Enable SNMP Agent.

2. Key in either the IPv4 address, IPv6 address, or domain name of the

computer to be notified of SNMP trap events.

3. Key in the port number. The valid port range is 1–65535.

Note: The logs that are notified of SNMP trap events are configured on the

Notification Settings page under the Log tab. See Log Notification

Settings, page 193 for details.

Syslog Server

To record all the events that take place on KVM over IP switches and write

them to a Syslog server, do the following:

1. Check Enable.

2. Key in either the IPv4 address, IPv6 address, or domain name of the

Syslog server.

3. Key in the port num ber. The valid port range is 1-65535.

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Authentication

Disable Local Authentication

Selecting this option di sab les logi n authentication on the KVM over IP

switch. The switch can only be accessed using LDAP, LDAPS, MS Active

Directory, RADIUS or CC Managem e nt auth entication.

RADIUS Settings

To allow authentication and authorization for the KVM over IP switch

through a RADIUS server, do the following:

1. Check Enable.

2. Select Preferred or Alternate RADIUS server.

3. Fi ll in the IP addresses and service port numbers for the Preferred and

Alternate RADIUS servers. You can use the IPv4 address, the IPv6

address or the domain name in the IP fields.

4. Select the Authentication Type.

5. In th e Timeout field, set the time in seconds that the KVM over IP

switch waits for a RADIUS server rep l y before it times out.

6. In th e Retries field, set the number of allowed RADIUS retries.

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7. In the Shared Secret fiel d, ke y in the character string th at you want to

use for authentication between the KVM over IP switch and the

RADIUS Server. A minimum of 6 characters is required.

8. On th e RADIU S server, Users can be authenticated with any of the

following methods:

Set the entry for the user as su/xxxx

Where xxxx represents the Username given to the user when the

account was created on the KVM over IP switch.

Use the same Username on both the RADIUS server and the

KVM over IP switch.

Use the same Group name on both the RADIUS server and the

KVM over IP switch.

Use the same Username/Group name on both the RADIUS server

and the KVM over IP switch.

In each case, the user’s access rights are the ones assigned that were

assigned when the User of Group was created on the KVM over IP

switch. (See Addin g Users, page 136.)

LDAP / LDAPS Authentication and Authorization Settings

To allow authentication and authorization for the KVM over IP switch via

LDAP / LDAPS, refer to the information in the table, belo w:

Item Action

Enable Put a check in the Enable checkbox to allow LDAP / LDAPS

authentication and authorization.

Type Click a radio button to specify whether to use LDAP or LDAPS.

LDAP Server IP

and Port Select Preferred or Alternate LDAP Server and fill in the IP

address and port number for the LDAP or LDAPS server.

You can use the IPv4 address, the IPv6 address or the

domain name in the LDAP Server field.

For LDAP, the default port number is 389; for LDAPS, the

default port number is 636.

Admin DN Consult the LDAP / LDAPS administrator to ascertain the

appropriate entry for this field. For example, the entry might

look like this:

ou=kn8132,dc=aten,dc=com

Admin Name Key in the LDAP administrator’s username.

Password Key in the LDAP administrator’s password.

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Search DN Set the distinguished name of the search base. This is the

domain name where the search starts for user names.

Timeout Set the time in seconds that the KVM over IP switch waits for

an LDAP or LDAPS server reply before it times out.

Item Action

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On the LDAP / LDAPS server, Users can be authenticat e d with any of the

following methods:

With MS Active Directory schema.

Witho ut schem a – Only the Usernames used on the KVM over IP switch

are matched to the names on the LDAP / LDAPS server. User privileges

are the same as the ones configured on the switch.

W ithout schema – Only Groups in AD are matched. User privileges are the

ones configured for the groups he belongs to on the switch.

Witho ut schem a – Usernames and Gr oups in AD are matched. User

privileges are the ones configured for the User and the Groups he belongs

to on the switch.

Note: For more information on configuring LDAP, you can download the

full LDAP instructiona l manual from our website.

CC Management Settings

To allow authorization for the KV M over IP switch through a CC (Control

Center) server, check Enable and fill in the CC Server’s IP address and Service

port in the appropriate fields. You can use the IPv4 address, the IPv6 address

or the domain name in the CC Server IP field.

Note: If this function is enabled, PON devices do not appear in the Sidebar,

even if they are configured on the switch. This is because they are

managed via the CC server.

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SNMP Agent

The SNMP Agent allows you to configure Device Management settings with a

MIB browser using the MIB file downloaded from our websit e. The MIB file

imports into the MIB browser to configure the following Device Management

settings: Operating Mode: Mode; Network: IP Installer, Service Ports, IPv4

Settings, IPv6 Settings; ANMS - Event Destination: Log Ser ver, SNMP Trap,

Authentication: CC Management.

Download the KN MIB File on our website from any KN8 product page under

Support and Download .

To connect to the switch through an MIB browser, use the instructions below

to add an SNMP Agent to allow access from the computer you will use to

configure to the switch settings.

To add an SNMP Agent, do the following:

1. Check Enable.

2. Click Add. A window appears:

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3. Select the Version.

4. Enter a Community Name.

5. Key in NMS IP/Host Name. Enter the IP address of a computer that will

access the switch via a MIB browser.

6. Select the Access Type and click Save.

7. From a MIB browser, im port the MIB file* and then enter the IP address

of the switch.

Note: Download the KN MIB File on our website from any KN8 product

page, under Support and Download.

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OOBC

In case the KVM over IP switch cannot be accessed with the usual LAN-based

methods, it can be accessed via the switch’s modem port. To enable support for

PPP (modem) operation, click to put a checkmark in the Enable Out of Band

Access checkbox.

Note: See PPP Modem Operation, page 269, for PPP setup and operation.

When you enable Out of Band Access, the Enable Dial Back, and Enable Dial

Out functions become available, as described in the sections that follow.

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Enable Dial Back

As an added security feature, if this function is enabled, the switch disconnects

the calls that dial in to it, and dials back to one of the entries specified in the

table below:

Enable Dial Out

For the dial out function, you must establish an account with an Internet

Service Provider, and use a modem to dial up to your ISP account. An

explanation of the Enable Dial Ou t item s is given in the table below:

Item Action

Enable Fixed

Number Dial

Back

If Fixed Number Dial Back is enabled, when there is an incoming call,

the KVM over IP switch hangs up the modem and dials back to the

modem whose phone number is specified in the Phone Number field.

Key the phone number of the modem that you want the KVM over IP

switch to dial back to in the Phone Number field.

Enable

Flexible Dial

Back

If Flexible Dial Back is enabled, the modem that the KVM over IP

switch dials back to doesn’t have to be fixed. It can dial back to any

modem that is convenient for the user, as follows:

1. Key the password that the users must specify in the Password field.

2. When connecting to the KVM over IP switch’s modem, users spec-

ify the phone number of the modem that they want the KVM over IP

switch to dial back to as their Username, and specify the password

set in the Password field for their password.

Item Action

ISP Settings Specify the telephone number, account name (username), and

password that you use to connect to your ISP.

Dial Out Schedule This entry sets up the times you want the KVM over IP switch to dial

out over the ISP connection.

Every provides a listing of fixed times from every hour to every

four hours.

If you select Every two hours (for example), the KVM over IP

switch will start dialing out every two hours beginning at

00:00.

If you don't want the KVM over IP switch to dial out on a fixed

schedule, select Never from the list.

Daily at will dial out once a day at a specified time. Use the hh:mm

format to specify the time.

PPP online time specifies how long you want the ISP connection

to last before terminating the session and hanging up the modem.

A setting of zero means it is always on line.

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When you have finished making your setting s on this page, click Save.

Emergency Dial

Out If the KVM over IP switch gets disconnected from the network, or the

network goes down, this function puts the switch on line via the ISP

dial up connection.

If you choose PPP stays online until network recovery, the PPP

connection to the ISP will last until the network comes back up or

the switch reconnects to it.

If you choose PPP online time, the connection to the ISP will

terminate after the amount of time that you specify is up. A setting

of zero means it is always on line.

Dial Out Mail

Configuration This section provides email notification of problems that occur on

the devices connected to the KVM over IP switch's ports (see SMTP

Settings, page 160).

Note: This email notification differs from the one configured under

SMTP Settings, page 160, in that it uses the ISP mail server rather

than the internal company’s mail server.

Key in the IPv4 address, IPv6 address, or domain name of your

SMTP server in the SMTP Server IP Address field.

Key in the email address of the person responsible for the SMTP

server (or some other equally responsible administrator), in the

Email From field.

Key in the email address (addresses) of where you want the

report sent to in the To field. If you are sending the report to more

than one email address, separate the addresses with a comma or

a semicolon.

If your server requires a secure SSL connection, put a check in

the SMTP server requires secure connection (SSL) checkbox

If your server requires authentication, put a check in the SMTP

server requires authentication checkbox, then key in the

appropriate account name and password in the fields, below.

Item Action

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Security

The Security page is divided into 7 main panels, as describe d in th e secti o ns

that follow.

For increased security, the Login Failures section allows administrators to set

policies governing what happens when a user fails to log in successfully.

To set the Login Failures policy, check the Enable checkbox (the default is for

table below:

Note: If Login Failures is not enabled, users can attempt to log in an unlimited

number of times with no restrictions. For security purposes, we

recommend that you enable this function and enable the lock out

policies.

Entry Explanation

Allowed Sets the number of consecutive failed login attempts

that are permitted from a remote computer. The

default is 5 times.

Timeout Sets the amount of time a remote computer must

wait before attempting to login again after it has

exceeded the number of allowed failures. The

default is 3 minutes.

Lock Client PC If this is enabled, after the allowed number of failures

have been exceeded, the computer attempting to log

in is automatically locked out. No logins from that

computer will be accepted. The default is enabled.

Note: This function relates to the client computer’s

IP. If the IP is changed, the computer will no longer

be locked out.

Lock Account If this is enabled, after the allowed number of failures

have been exceeded, the user attempting to log in is

automatically locked out. No logins from the

username and password that have failed will be

accepted. The default is enabled.

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Filter

IP and MAC Filtering

IP and MAC Filters control access to the KVM over IP switch based on

the IP and/or MAC addresses of the client computers attempting to

connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If

any filters have been configured, they appear in the IP Filter and/or MAC

Filter list boxes.

To enable IP and/or MAC filtering, Click to put a check mark in the IP

Filter Enable and/or MAC Filter Enable checkbox.

If the include button is checked, all th e addresses within the filter range

are allowed access; all other addresses are denied access.

If the exclude button is checked, all the addresses within the filter

range are denied access; all other addresses are allowed access.

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Adding Filters

To add an IP filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify whether you are filtering an IPv4 or IPv6 address.

3. Key the address you want to filter in the From: field.

To filter a single IP address, click to put a check in the Sin gle IP

checkbox.

To filter a continuous range of addresses, key in the end number of

the range in the To: field.

Note: This description is for the AP GUI. The Browser GUI differs as

follows:

1. It doesn’t offer an IPv4 or IPv6 choice. It only has From and

To fields for IPv4 filtering.

2. It doesn’t have a checkbox to specify a single IP address. To

filter a single IPv4 address, key the same address in both the

From and To fields.

4. After filling in the address, click OK.

5. Repeat th ese steps for any additional IP addresses you want to filter.

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To add a MAC filter, do the following:

1. Click Add. A dialog box similar to the one below appears:

2. Specify the MAC address in the dialog box, then click OK.

3. Repeat these steps for any additional MAC addresses you want to filter.

IP Filter / MAC Filter Conflict

If there is a conflict between an IP filter and a MAC filter – in other words,

if a computer’s address is allowed by one filter but blocked by the other –

then the blocking filter takes precedence (the computer’s access is

blocked).

Modifying Filters

To modify a filter, select it in the IP Filter or MAC Filter list boxes and

click Modify. The Modi fy di alog box is similar to the Add dialog box.

When it comes up, simply delete the old address(es) and replace it with the

new one(s).

Deleting Filters

To delete a filter, select it in the IP Filter or MAC Filter list box and click

Delete.

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The Login String entry field lets the super administrator specify a login string

(in addition to the IP address) that users must add to the IP address when they

access the KVM over IP switch with a browser.

For example, if 192.168.0.126 were the IP address, and abcdefg were the login

string, then the user would ha ve to key in:

192.168.0.126/abcdefg

Note: 1. Users must place a forward slash between the IP address and the

string.

2. If no log in stri ng is specified here, anyone will be able to access the

KVM over IP switch login page using the IP address alone. This

makes your installat ion less secure.

The following characters are allowed in the string:

0–9 a–z A–Z ~ ! @ $ & * ( ) _ - = + [ ] .

The following characters are not allowed:

% ^ ” : / ? # \ ‘ { } ; ’ < > [Space]

Compound characters (É Ç ñ ... etc.)

For security purposes, we recommend that you change this string occasionally.

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Account Policy

In the Account Policy section, system administrators can set policies governing

usernames and pas swords.

The meanings of the Account Policy entries are explained in the table below:

Entry Explanation

Minimum Username Length Sets the minimum number of characters required for

a username. Acceptable values are from 1–16. The

default is 6.

Minimum Password Length Set s the minimum number of characters required for

a password. Acceptable values are from 0–16. A

setting of 0 means that no password is required.

Users can login with only a Username. The default is

Password Must Contain At

Least Checking any of these items requires users to

include at least one uppercase letter, one lowercase

letter or one number in their password.

Note: This policy only affects user accounts created

after this policy has been enabled, and password

changes to existing user accounts. Users accounts

created before this policy was enabled, and there is

no change to the existing passwords, are not

affected.

Disable Duplicate Login Check this to prevent users from logging in with the

same account at the same time.

Enforce Password History Checking this box will require users to create a

unique password that does not match the last x

passwords they’ve used prior. X equals the number

entered in the dialog box.

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Encryption

These flexible encryption alternati ves for keyboard/mou se, video, and virtual

media data let you choose any combination of DES; 3DES; AES; RC4; or a

Random cycle of any or all of them.

Enabling encryption affects system performance – no encryption offers the

best performance; the greater the encryption the greater the adverse effect. If

you enable encryption, the performance considerations are as follows:

RC4 offers the least impact on performance; DES is next; then 3DES or

AES

The RC4 + DES combination offers the least impact of any combination

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Mode

An explanation of the Mode items is given in the table, below:

Item Explanation

Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is

not enabled, the device cannot be pinged. The default is Enabled.

Enable FIPS Enables the FIPS security standard.

Enable Multiuser

Operation Enabling Multiuser operation permits up to 32 users to log in at the

same time to share the remote bus. If not enabled, only one user

can log in at a time. The default is Enabled.

Enable Virtual

Media Write

Operation

Enabling Virtual Media Write Operation allows redirected virtual

media devices on a user’s system to send data to a remote server,

as well as being able to have data from the remote server written to

them.

Browser Service Enabling Browser Service allows the administrator to restrict

browser access to the KVM over IP switch. After checking Browser

Service, drop down the listbox to select the degree of restriction:

Disable Browser: means no browser access is permitted.

Disable HTTP: means browser access is permitted, but users

must access the switch with an HTTPS URL.

Disable HTTPS: means browser access is pe rmitted, but users

must access the switch with an HTTP URL.

Disable

Authentication If Disable Authentication is checked, no authentication procedures

are used to check users attempting to log in. Users gain

Administrator access to the KVM over IP switch simply by entering

combination of username and password.

Note: Enabling this setting creates an extremely dangerous result

as far as security goes, and should only be used under very special

circumstances.

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Private Certificate

When logging in over a secure (SSL) connection, a signed certificate is used to

verify that the user is logging in to the intended site. For enhanced security, the

Private Certificate section allows you to use your own private encryption key

and signed certificate, rather than the default ATEN certificate.

There are two methods for establishing your private certificate: generating a

self-signed certificate; and impo rting a third-party certificate authority (CA)

signed certificate.

Generating a Self-Signed Certificate

If you wish to create your own self -signed certificate, a free utility –

openssl.exe – is available fo r download over the web. See Self-Signed

Private Certificates, page 240 for details about using OpenSSL to generate

your own private key and SSL certificate.

Obtaining a CA Signed SSL Server Certificate

For the greatest security, we recommend using a third party certificate

authority (CA) signed certificate. To obtain a third party signed certificate,

go to a CA (Certificate Authority) website to apply for an SSL certificate.

After the CA sends you the certificate and private encryption key, save

them to a convenient location on your computer.

Importing the Private Certificate

To import the private certificate, do the followin g:

1. Click Browse to the right of Private Key; browse to where your private

encryption key file is located; and select it.

2. Click Browse to the right of Certificate; browse to where your

certificate file is located; and select it.

3. Click Upload to complete the procedure.

Note: 1. Clicking Restore Default returns the device to using the defau lt

ATEN certificate.

2. Both the private encryption key and the signed certificate must be

imported at the same time.

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Certificate Signing Request

The Certificate Signing Request (CSR) section provides an automated way of

obtaining and installing a CA signed SSL server certificate.

To perform this operation do the following:

1. Click Create CSR. The following dialog box appears:

2. Fill in the form – with entries that are valid for your site – according to the

example information in the following table:

Information Example

Country (2 letter code) TW

State or Province Taiwan

Locality Taipei

Organization Your Company, Ltd.

Unit Techdoc Department

Common Name mycompany.com

Note: This must be the exact domain name of the site

that you want the certificate to be valid for. If the site’s

domain name is www.mycompany.com, and you only

specify mycompany.com, the certificate will not be valid.

Email Address administrator@yourcompany.com

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3. After filling in the form (all fields are required), click Create.

A self-signed certificate based on the information you just provided is now

stored on the KVM over IP switch.

4. Click Get CSR, and save the certificate file (csr.cer) to a convenient

location on your computer

This is the file that you give to the third party CA to apply for their signed

SSL certificate.

5. After the CA sends you the certificate, save it to a convenient location on

your computer. Click Browse to locate the file; then click Upload to store

it on the KVM over IP switch.

Note: When you upload the file, the KVM over IP switch checks the file

to make sure the specified information still matches. If it does, the

file is accepted; if not, it is rejected.

If you want to remove the certificate (t o replace it with a new one because of a

domain name change, for example), simply click Remove CSR.

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Date/Time

The Date/Time dialog page sets the KVM over IP switch time parameter s :

Set the parameters according to the information below.

Time Zone

To establish the time zone that the KVM over IP switch is located in, drop

down the Time Zone list and choose the city that most closely corresponds

to where it is at.

If your country or region employs Daylight Saving Time (Summer Time),

check the corresponding checkbox.

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Date

Select the month from the drop down listbox.

Click < or > to move backwar d or forward by one year increments.

In the calendar, click on the day.

To set the time, use the 24 hour HH:MM:SS format.

Click Set to save your settings.

Network Time

To have the time automatically synchron ized to a network time server, do the

following:

1. Check the Enable auto adjustment checkbox.

2. Drop down the time server list to select your preferred time server

– or –

Check the Preferred custom server IP checkbox, and key in either the IPv4

address, IPv6 address, or domain name of the time server of your choice.

3. If you want to configure an alternate time server, check the Alternate time

server checkbox, and repeat step 2 for the alternate time server entries.

4. Key in your choice for the number of days between synchronization

procedures.

5. If you want to synchronize immediately, click Adjust Time Now.

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PON Devices

Configuration Page

When a PON device is selected in the Sidebar, its Configuration page comes

up:

Browser GU

AP GUI

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Outlet Configuration

The outlet configuration settings that can be made on this page are the same

ones described under Power Management, in the table on page 130.

Click on a setting to drop down the list of choices.

To give more than one outlet the same setting at the same time, click to put

a check mark in front of the outlets you want to config ure. When you

change the setting for any one of the outlets, each of the selected outlets

will get the new setting.

To change the setting for all of the outlets at the same time, click to put a

check mark in front of the PON’s name. All of the outlets are selected.

When you change the setting for any one of the outlets, all of the outlets

will get the new setting.

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Blade Servers

Configuration Page

For Super Administrators, when a Blade Server is selected in the Sidebar, its

Configuration page comes up:

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Blade Server Setup

Adding a Blade Server

To configure a new Blade server, do the following:

1. Select its icon in the Sidebar, then click Add in the main panel. The Setup

Blade Server dialog box comes up, with the Step 1 tab displayed:

2. Fill in the fields according to the information provided in the table, below:

Field Explanation

Server Model Drop down the list to select the blade server chassis model. If

your model isn’t included in the list of supported servers, contact

your dealer for help.

Include KVM This item is for information purposes and can’t be edited. If the

server supports a KVM function, this box is checked. Otherwise,

it is unchecked.

Server Name For convenience, you can give the server a name.

Server IP Key in the server’s IP address (IPv4, IPv6, or domain name)

used to access the server via a serial connection (Telnet or

SSH)

Service Port Key in the port number used for serial access.

User Name Key in the username required for serial access authentication.

Password Key in the password required for serial access authentication.

Scan Interval The interval between times that the KVM ove r IP switch scans

the server for information.

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3. When you have finished configuring the fields, click Next to bring up the

dialog box with the Step 2 tab displayed.

4. The Step 2 dialog presents a summary of the blade server’s configuration,

including the number of blades inst alled. Click Save to add the blades

server to the installation.

Modifying / Deleting a Blade Server

To modify a blade server’ s configuration, first select it in the Sidebar, then

click Modify. Make you r changes on the Setup Blade Server dialog box.

To remove a blade server, first select it in the Sidebar, then click Delete.

Web Access

To access the blade server’s Web page, first select it in the Sidebar , then click

Access Web.

Timeout The amount of time that the KVM over IP switch waits for a

response from the server before it stops scanning for

information.

Web URL Key in the server’s IP address (IPv4, IPv6, or domain name)

used to access the server via a browser.

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Chapter 10

Log

Overview

The KVM over IP switch logs all the events that take place on it. To view the

contents of the log, click the Log tab. The device’s Log Informatio n page,

similar to the one below, app ears:

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AP GUI

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Log Information

The Log Information page displays events that take place on the KVM over IP

switch, and provides a breakdown of the time, the severity, the user, and a

description of each one. You can change the sort order of the display by

clicking on the column headings.

The log file tracks a maximum of 512 events. When the limit is reached, the

oldest events get discarded as new events come in . The purpose of the button s

at the bottom of the page are described in the following tab le:

Filter

Filter lets you narrow the log event display to ones that occurred at specific

times; ones containing specific words or strings; or ones involving specific

users. When you access this function, the log filter dialog box appears at the

bottom of the page:

Button Explanation

Pause Clicking Pause stops the display of new events. When

the display is paused the button changes to Resume.

Click Resume to start displaying events again.

Clear Log Clicking Clear Log clears the log file.

Export Log Clicking Export Log lets you save the contents of the log

to a file on your computer.

Filter Clicking Filter allows you to search for particular events

by date or by specific words or strings, as described in

the next section.

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A description of the filter item s is given in the table, below:

Item Description

Time This feature lets you filter for events that occurred at specific times,

as follows:

Today Only: Only the events for the current day are displayed.

Device Time: Shows the events according to the time configure on

the switch.

Start Date/Time: Filters for events from a specific date and time to

the present. Put a check in the checkbox to bring up a calendar. Set

the date and time that you want the filtering to start from. All events

from the Start date/time to the present are displayed.

For the Web Browser interface, after checking Start Date/Time, you

have to click inside the text box in order to bring up the calendar.

When you have made your calendar choices, click the A icon at the

lower right of the calendar panel.

End Date/Time: Filters for events from a specific date and time to a

specific date and time. First select the Start Date/Time (described

above); check End Date/Time to set the ending date and time.

For the Web Browser interface, after checking End Date/Time, you

have to click inside the text box in order to bring up the calendar.

When you have made your calendar choices, click the A icon at the

lower right of the calendar panel.

Information Filters for a particular word or string. Key the word or string into the

Information text box. Only events containing that word or string are

displayed. Wildcards (? for single characters; * for multiple

characters) and the keyword or are supported. E.g., h*ds would

return hands and hoods; h?nd would return hand and hind, but not

hard; h*ds or h*ks would return hands and hooks.

User Filters for specific users. First put a check in the User checkbox;

then key in the user’s Username; then click Apply. Only events

containing that Username are displayed.

Note: If the User checkbox is not checked here in the Filter panel,

the entire User column does not appear in the main panel.

Severity Filters based on the severity rating of the event. Least events

appear in black; Less events appear in blue; Most events appear in

red.

First put a check in the Severity checkbox; then check the severity

options you want to filter for (you can check more than one item).

Only events that match the severity ratings you specified appear in

the display.

Note: If the Severity checkbox is not checked here in the Filter

panel, the entire Severity column does not appear in the main panel.

Apply Click to apply the filter choices.

Reset Click this button to clear the entries in the dialog box and start with a

clean slate.

Exit Click this button to exit the log filter function.

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Log Notification Settings

The Notification Settings page lets you decide which events trigger a

notification, and how the not ification are sent out:

Notifications can be sent via SNMP trap, SMTP email, written to the SysLog

file, or any combination of the three. A check mark ( √ ) indicates that

notification of the event is enabled for the method specified in the column

heading; an X indicates that notification is not enabled.

Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a

group of events. Clicking to enable/disable any one of them causes all

of them to change in unison.

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Chapter 11

Maintenance

Overview

The Maintenance function is used to upgrade firmware; backup and restore

configuration and account information; ping network devices; and restore

default values.

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AP GUI

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Main Firmware Upgrade

In addition to upgrading th e KVM over IP switch’s main firmware, this

function can also be used to upgrade any PON units and Blade Servers

deployed on the installation. As new versi ons of th e firmware become

available, they can be downloaded from our website. Check the website

regularly to find the latest information and packages.

To upgrade the main firmware, do the following:

1. Download the new firmware file (switch, PON or blade server module), to

your computer.

2. Log in to the KVM over IP switch; and click the Maintenance tab. The

Maintenance tab opens to the Upgrade Main Firmware page:

3. Click Browse; navigate to the directory that the new firmware file is in

and select the file.

4. Click Upgrade Firmware to start the upgrade procedure.

If you enabled Check Main Firmware Version the current firmware

level is compared with that of the upgrade file. If the current version is

equal to or higher than the upgrade version, a popup message appears,

to inform you of the situation and stops the upgrade procedure.

If you didn't enable Check Main Firmware Version, the upgrade file is

installed without checki ng what its level is.

As the upgrade proceeds, progress information is shown in the

Progress bar.

Once the upgrade completes successfully, the switch resets itself.

5. Log in again, and check the firmware version to be sure it is the new one.

Note: To recover from a “failed upgrade” situation, see Firmware Upgrade

Recovery, page 196.

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Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch

becomes unusable, the following firmware upgrade recovery procedure wil l

resolve the prob lem:

1. Power off the switch.

2. Press and hold the Reset Switch in (see Lock LEDs & Reset Switch,

page 13).

3. While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware

version. Once the switch is operational, you can try upgrad ing th e main

firmware again by logging on to the KVM over IP switch via web browser (see

Main Firmware Upgrade, page 195).

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Upgrade Adapters

The Upgrade Adapters page allows you to view and update KVM adapter

firmware and display information. This section refers to th e KVM ad apter

cables that provide the EDID disp lay in formation to the connected server,

which allow its video to be di splayed on the local console monitor.

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Upgrade Adapters

The Upgrade Adapters button is used to upg rade the firmware of the KVM

Adapter Cables.

To perform the upgrades, do the fo llowing:

1. Click the Maintenance tab; select the Upgrade Adapters menu item.

2. Click Adapter Firmware Info to bring up a list of the adapter firmware

versions that are stored in the main firmware. If you upgraded the main

firmware, it may contain newer versions of the adapter firmware than the

versions currently on the adapters.

3. Compare the adapter firmware versions stored in the main firmware with

the versions listed in the F/W Version column of the Main Panel. If th e

versions stored in the firmware are newer than the ones on the adapters,

you will probably want to perform the adap ter upgrade.

4. In the Name colu mn of the Main Panel, check the ports whose Adapters

you want to upgrade.

5. Click Upgrade Adapters to start the upgrade procedure.

If you enabled Check Adapter Firmware Version, the current firmware

level(s) are compared with that of the upgrade versions. If the current

version is equal to, or higher than the upgrade version, a message

appears in the adapters Progress column informing you that no

upgrade is available and stops the upgrade procedure.

If you didn't enable Check Adapter Firmware Version, the upgrade

files are installed without checking what th eir level is.

When the procedure completes the new adapter firmware version

displays.

Note: 1. The switch may work with older adapter firmware versions, but for

optimum compatibility we recommend upgrading your Adapter

Cable firmware to that stored with the switch’s Main firmware.

2. You can perform the upgrade procedure anytime you add an Adapter

to the installation to make sure it is working with the latest firmware

version.

3. To recover from a “failed upgrade” situation, see Adapter Firmware

Upgrade Recovery, page 201.

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Adapter Firmware Info

The Adapter Firmware Info button provides a list of the Adapter Cable

firmware stored on the switch’s Main firmware. You can use this information

to compare it to the F/W Version listed for the connected Adapter Cables. For

optimum compatibili ty we recommend upgrading your Ad apter Cable’s

firmware to match that stored with the switch's Main firmw are.

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Display Information

The Display Information button will query and show the locally connected

monitor’s EDID information, as shown here:

Update Adapter Display Info

The Update Adapter Display Info button will query the local monitor’s EDID

information and update it on the Adapter Cable. The EDID information tel ls

the server's video card about the hardware of the display it is connected to; in

this case the monitor connected to the KVM console.

Use the Display Informatio n button to obtain the local monitor’s Preferred

Resolution (optional), and apply it with the Select Preferred Resolution drop

down menu, then click Write. If the local console is not connected to a

monitor, the default EDID setting is loaded on the adapter cable.

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Adapter Firmware Upgrade Recovery

Should the adapter firmware upgrade procedure fail for one of the KVM

Adapter Cables and the adapter becomes unusable, the following adapter

firmware upgrade recovery procedure will resolve the problem :

1. Unplug the Ad ap ter from the server it is connected to.

2. Slide its Firmware Upgrade Recovery Switch (located next to the Cat 5e

connector) to the RECOVER position.

3. Plug the Adapter back into the server.

4. Repeat the Adapter upgrade procedure.

After the Adapter has been successfully upgraded, unplug the Adapter from the

server it is connected to; slide the Fi rmware Upgrade Recovery Switch back to

the NORMAL position; and plug the Adapter back in.

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Backup/Restore

Selecting the Backup/Restore menu item gives you the ability to back up the

switch’s configuration and user profile information:

Backup

To backup the device’s settings do the following:

1. In the Password field, key in a password for the file.

Note: 1. Setting a password is optional. If you do not set one, the file can

be restored without specifying a password.

2. If you do set a password, make a note of it, since you will need it

to be able to restore the file.

2. Click Backup.

3. When the browser asks what you want to do with the file, select Save to

disk; then save it in a convenient location.

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Restore

To restore a previous backup, do the following:

1. Click Browse; navigate to the file and select it.

Note: If you renamed the file, you can leave the new name. There is no

need to return it to it s original name.

2. If you set a password when you created the file, key it in the Password

field.

3. Select as many of the options that are presented as you wish to restore.

4. Click Restore.

After the file is restored, a message appears to inform you that the

procedure succeeded.

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Terminal

Terminal is also available for access to more advanced instructions through a

terminal-like interface.

Available commands include:

BLADEDEBUG => Debug blade server.

CLS => Clears the screen.

ENABLERC4 => Enable RC4 cipher.

ENABLESSLV2 => Enables SSLv2 protocol.

ENABLESSLV3 => Enables SSLv3 protocol.

GET => Gets current configuration.

HELP => Provides Help information for commands.

LDAPDEBUG => Debugs ldap communication.

NETINFO => Displays network statistics information.

PING => Displays ping host information.

SETLDAPMEMBER => Sets new value for ldap member.

SETLDAPMEMBEROF => Sets new value for ldap memberof.

SETPROMPT => Sets prompt string.

SETSSLCIPHER => Sets SSL cipher strength.

SOCKINFO => Displays socket connection information.

TRACERT => Displays trace route information.

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Restore Values

The Restore Values page lets you restore certain confi guration changes that

were made to the KVM over IP switch back to their original factory default

values.

]

The functions performed on this page are as follows:

Clear Port Names:

Clicking this button rem oves names that have been assigned to the ports

Restore Default Values:

Clicking this button und oes all Custom ization page changes that have been

made to the KVM over IP switch (except for the Port Names), as well as the

Network Transfer Rate (on the Network page), and returns the parameters to

the original factory default settings.

Reset on exit:

Place a check here and click Apply to have the KVM over IP switch reset itself

and implement all the new settings when you log out. (Following the reset, wait

approximately 30 to 60 seconds before logging back in .)

If you change the switch’s IP Address (see Network, page 155), the checkbox

is automatically checked and the KVM switch will reset when you log out. If

you clear the check mark before logging out, the changed IP settings will be

ignored and the original IP address settings wi ll rem a in in effect.

Note: Even though the changed IP settings are ignored, they still remain in the

network settings fields. Which means that the next tim e you open this

page the Reset on exit checkbox will automatically be enabled, and

when the switch resets, the new IP settings that you tho ught you

discarded will become the ones used by the switch. To avoid this

problem, you should go back to the network settings page and be sure

that the IP settings that appear in the fields are the ones you want to use.

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Chapter 12

Download

Overview

Download is used to download stand-alone AP versions of the Windows

Client, the Java Client, and the Log Server:

Click the program you want to dow nload; save it to a convenient locatio n on

your hard disk, and run it from there.

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Chapter 13

Port Operation

Overview

After you have successfully logged in (see Logging In, page 44), th e KVM

over IP switch opens to the Port Access tab’s Connections page, with the first

KVM over IP switch selected in the sidebar:

Note: 1. The WinC lient and Java Client AP programs have a hidden Control

Panel at the upper center of the screen that becomes visible when you

mouse over it. The Browser version’s Con trol Pan e l only appears

after you switch to a port. The Control Panel is discussed on page 59.

2. See KVM Devices and Ports – Connections Page, page 100 for details

about the Port Access Connections page.

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Connecting to a Port

All the devices, ports, and outlets that a user is permitted to access are listed in

the Sidebar at the left of the page.

To connect to a port when a device is selected in the Sidebar, double click

its icon in the Sidebar; or double click anywhere on its line entry in th e

main central panel; or select it in the main panel and click Connect at the

bottom right of the page.

To connect to a port when the port is selected in the Sidebar, click

Connect at the right of the Status panel (see Status, page 101).

Once you switch to a port, its screen displays on your monito r, and your

keyboard and mouse input affects the remote server:

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The Port Toolbar

The KVM over IP switch’s interface provides a toolbar to help you with port

switching operations from within the captured port. To bring up the toolbar, tap

the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper

left corner of the screen:

Depending on the settings that were selected for ID Display (see page 116), the

Port Number and/or the Port Name display at the right of the toolbar. The

meanings of the toolbar icons are given in a table on page 210.

When the toolbar displays mou se and key board inp ut has no effect on the

server connected to the port. To carry out operations on the server, close the

toolbar by clicking its X icon.

To return to the Port Access Connections page, either click the appropriate icon

(see The Toolbar Icons, page 210), or tap the GUI hot key again.

Note: 1. You can adjust the toolbar transparency (see Video Settings, page 73).

2. Th e tool bar functions and icons are also incorporat ed in the Control

Panel. If you choose to enable them in the Control Panel (see Control

Panel Configuration, page 89), you can disable the Toolbar (see User

Preferences, page 116 for details). To recall the Port Access

Connections page when there is no Toolbar, simply tap the GUI

hotkey twice.

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The Toolbar Icons

The meanings of the to olbar icons are explained in the table below.

Icon Purpose

Click to skip to the first accessible port on the entire installation,

without having to recall the Port Access page.

Click to skip to the first accessible port previous to the current

one, without having to recall the Port Access page.

Click to begin Auto Scan Mode. The KVM over IP switch

automatically switches among the ports that were selected for

Auto Scanning with the Filter function (see Filter, page 96). This

allows you to monitor their activity without having to switch

among them manually.

Click to skip from the current port to the next accessible one,

without having to recall the Port Access page.

Click to skip from the current port to the last accessible port on

the entire installation, without having to recall the Port Access

page.

Click to recall the Port Access page.

Click to close the toolbar.

Click to invoke Panel Array Mode (see Panel Array Mode,

page 214).

Lets you specify how long the Cat 5e/6 cable between the port

and the KVM adapter cable is. Click the icon to select one of

three cable length settings:

Short: for up to 25 m.

Medium: for between 20 and 35 m.

Long: for above 35 m.

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Toolbar Hotkey Port Switching

When the toolbar displays, you can use hotkeys to provide KVM focus to a port

directly from the keyboard. The KVM over IP switch provides the followi ng

hotkey features:

Going directly to a port by keying in its port number and clicking Enter.

Auto Scanning

Skip Mode Switching

The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip

Mode.

Note: 1. In order for hotkey operations to take place, the toolbar must be

visible (see The Port Toolbar, page 209).

2. To use the keys designated as hotkeys (i.e. A, P, etc.) for normal, non-

hotkey purposes, you must first close the toolbar.

3. For issues affecting multiple user operati on in Auto Scan Mode, see

Multiuser Operation, page 216.

Auto Scanning

The Scan function automa ti cally switches among all the ports that are

accessible to the currently logged on user at regular intervals, so that the user

can monitor their activity automat ically. Users can also limit the number of

ports scanned with the Filter function of the Sidebar. See KVM Devices and

Ports – Connections Page, page 100, and Filter, page 96, for further details.

Setting the Scan Interval:

The amount of time Auto Scan dwells on each port is set with the Scan

Duration setting (see Scan Duration, page 117).

Invoking Auto Scan

To start Auto Scanning, with the toolbar showing, tap the A key. The Auto

Scan function cycles through the ports in order – starting from the first

port on the installation. An appears in front of the Port ID Display to

indicate that the port is being accessed under Auto Scan Mode.

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Pausing Auto Scan

While you are in Auto Scan Mode, you can pause the scanning in order to

keep the focus on a particular server by pressing P. During the time that

Auto Scanning is paused, the S in front of the Port ID blinks On and Off.

Pausing when you want to keep the focus on a particular server can be

more convenient than exiting Auto Scan Mode because when you Resume

scanning, you start from where you left off. If, on the other hand, you were

to exit and then restart Auto Scan Mode, the scanning would start over

from the very first server on the installation.

To Resume Auto Scanning after a pause, press any key except [Esc] or the

[Spacebar]. Scanning continues from where it left off.

Exiting Auto Scan

While Auto Scan Mode is in effect, ordinary keyboard functions are

suspended. You must exit Auto Scan M ode in order to regain normal

control of the keyboard. To exit Auto Scan Mode press [Esc] or the

[Spacebar]. Auto Scanning stops when you exit Auto Scan Mode.

Skip Mode

Skip Mode allows you to switch ports in order to monitor the servers manually.

You can dwell on a particular port for as long or as little as you like - as

opposed to Auto Scanning, which automatically switches after a fixed interval.

The Skip Mode hotkeys are the four Arrow keys. Their operation is explained

in the table below:

Arrow Action

←Skips from the current port to the first accessible port previous to it.

→Skips from the current port to the first accessible port that comes after it.

↑Skips from the current port to the very first accessible port on the

installation.

↓Skips from the current port to the very last accessible port on the

installation.

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Recalling the Port Access Page

To dismiss the toolbar and bring back the Port Access page, do one of the

following:

Tap the GUI Hotkey once.

From the toolbar, click the icon that recalls the Port Access page (see The

Toolbar Icons, page 210).

The toolbar closes, and the Port Access Page appears.

GUI Hotkey Summary Table

The following table presents a summary of the GUI Hotkey actions after you

have accessed a port. See User Preferences, page 116 to set the GUI Hotkey.

To... Do This...

Open the Toolbar Click the GUI Hotkey twice

Open the Port

Access Page The Toolbar is open Click the GUI Hotkey once

The Toolbar is not open Click the GUI Hotkey three times

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Panel Array Mode

Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode,

the screen divides into a grid of up to 64 panels:

Each panel represents one of the switch’s ports beginning with Port 1 at

the upper left, and going from left to right; top to bott om.

The number of panels in the array can be selected by clicking the Show

More Ports, and Show Fewer Ports symbols on th e panel array toolbar

(see the following page for an explanation of the panel array toolbar).

When the Array is first invoked, it scans through each of the ports that

were selected for Auto Scanning with the Filter function (see Filter,

page 96). As it scans, the border of the panel that has the focus beco mes

highlighted.

Only ports that are accessible to the user are displayed. For ports that are

not accessible, the panel is blank.

If the server connected to a port is on line, its screen displays in its panel,

otherwise the panel is blank.

Mousing over a panel displays information about the port (port name,

online status, port access status, and resolution).

You can access a server connected to a port by moving the mouse pointer

over its panel and clicking. You switch to th e server exactl y as if you had

selected it from the Port Access page.

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Panel Array Toolbar

The panel array toolbar provi des shortcu t navigation and control of the panel

array. The toolbar can be dragged anywhere on the screen. Mousing over an

icon brings up a “tooltip” that provides a short description of the icon’s

function. The icon functions are described in the table below:

Note: For issues affecting multiple user operation in Panel Array Mode, see

Multiuser Operation, page 216.

Click and drag to move the toolbar.

Note: This icon is only available with the Windows Clients. To move the

Java Client toolbars, click on any empty space and drag.

Pause panel scanning, leaving the focus on the panel that currently has it.

Move back four panels.

Move to the previous panel.

Move to the next panel.

Move ahead four panels.

Show More Ports: Increase the number of panels in the array.

Show Fewer Ports: Decrease the number of panels in the array.

Toggle 4/3 aspect ratio.

Exit Panel Array mode.

Chapter 13. Port Operation

216

Multiuser Operation

The KVM over IP switch supports multi user operatio n. W hen mu ltiple users

simultaneously access the switch from client computers, the rules of

precedence that apply are shown in the following table:

Operation Rule

General Each bus is independent. For an explanation of the method

by which users are assigned to buses, see the next section,

Users and Buses. Each user can open his own independent

GUI Main Page.

Auto Scan Mode If a user has invoked Auto Scan Mode (see page 211), and

then another user logs on and gets assigned to the same

bus, at first the new user sees the GUI Main Page – but as

soon as he accesses any port, he automatically enters Auto

Scan Mode (since he is sharing the bus with the original

user).

Any user on the bus can halt Auto Scan Mode by recalling

the GUI Main Page. When this occurs, Auto Scan Mode

stops and all the other users on the bus are switched to the

port that was being accessed when Auto Scan Mode

stopped.

Panel Array Mode If a user has invoked Panel Array Mode (see page 214),

and then another user logs on and gets assigned to the

same bus at first user, the new user sees the GUI Main

Page – but as soon as he accesses any port, he

automatically enters Panel Array Mode (since he is

sharing the bus with the original user).

Panel Array Mode continues until the original user stops it.

(Administrators can override Panel Array Mode, however .)

Only the user who starts Panel Array Mode can use the

Skip Mode (see page 212), function.

Only the user who starts Panel Array Mode can switch

ports. Other users automatically switch to the ports that

the original user selects. However, if one of the other

users does not have access rights to the port that the

original user switches to, that user will not be able to view

the port.

Individual users can increase or decrease the number of

panels they wish to view in Panel Array Mode; however,

the picture quality may decrease as the number of panels

increases.

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Users and Buses

All KVM over IP switches support independent bus switching. With

independent bus switching, if a user switches to a port that is being utilized

by someone on a different bus, only the user that switched ports goes to the

new port and the new bus – the other users on the original bus remain on

the original port and original bus.

Independent bus switching does not work when Auto Scan Mode or Panel

Array Mode is being used by one of the members of the bus.

We recommend that the user who starts Panel Array Mode set it to display

at least four panels. Otherwise, it is possible that the other users may only

receive part of the picture.

218

Chapter 14

The Log Server

The Windows-based Log Server is an administrative utility that records all the

events that take place on selected KVM over IP switches and writes them to a

searchable database. This chapter describes how to install and configure the

Log Server.

Installation

1. Log into the KVM over IP switch (see page 44).

2. Click the Download tab and download the Log Server AP program.

3. Go to the location on your hard disk that you downloaded the Log Server

program to, and double click its icon (LogSetup.exe) to bring up the

Windows Client Connection Screen:

Note: If the browser cannot run the file, save it to disk, instead, and run the

file from your disk.

The Log Server installation screen appears:

4. Click Next. Then follow the on-screen instructions to complete the

installation and have the Log Server program icon placed on your desktop.

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219

Starting Up

To start the Log Server, either double click the program icon, or key in the full

path to the program on the command line. The first time you run it, a screen

similar to the one below appears:

Note: 1. The MAC address of the Log Server computer must be specified in

the ANMS settings.

2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver- if the

program doesn’t start.

The screen is divided into three components:

A Menu Bar at the top

A panel that will contain a list of Matrix KVM switches in the middle.

A panel that will contain an Events List at the bottom

Each of the components is explained in the sections that follow.

Chapter 14. The Log Server

220

The Menu Bar

The Menu bar consists of four items:

Configure

Events

Options

Help

These are discussed in the sections that follow.

Note: If the Menu Bar appears to be disabled, click in the List window to

enable it.

Configure

The Configure menu contains three items: Add; Edit; and De lete. They are

used to add new units to the List; edit the information for units already on the

list; or delete units from the list.

To add a unit to the li st, click Add.

To edit or delete a listed unit, first select the target in the List window, then

open this menu and click Edit or Delete.

When you choose Add or Edit, a dialog box, simi lar to the one below, appears:

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221

A descriptio n of the fields is giv e n in the table, below:

Fill in or modify the fields, then click OK to finish.

Events

The Events Menu has two items: Search and Maintenance.

Search:

Search allows you to search for events containing specific words or strings.

When you access this function, a screen, similar to the one below, appears:

(Continues on next page.)

Field Explanation

Address This can either be the IP address of the computer the Log Server is

running on, or its DNS name.

Port The port number that was assigned to the Log Server under Device

Management.

Description This field is provided so that you can put in a descriptive reference for

the unit to help identify it.

Limit This specifies the number of days that an event should be kept in the

Log Server's database. Events that exceed the amount of time

specified here can be removed with the Maintenance function.

Enable

automatic

export for

every

Check this box and enter the number of Days to pass before the log

server automatically exports a log file. Click Browser to select the

directory where you want the log file saved to.

Chapter 14. The Log Server

222

A description of the items is given in the table, below:

Item Description

New search This is one of three radio buttons that define the scope of the

search. If it is selected, the search is performed on all the

events in the database for the selected unit.

Search last results This is a secondary search performed on the events that

resulted from the previous search.

Search excluding last

results This is a secondary search performed on all the events in the

database for the selected unit excluding the events that

resulted from the previous search.

Server List Matrix KVM switches are listed according to their IP address.

Select the unit that you want to perform the search on from this

list. You can select more than one unit for the search. If no

units are selected, the search is performed on all of them.

Priority Sets the level for how detailed the search results display

should be. Least is the most general; Most is the most specific.

Least results appear in black; Less results appear in blue;

Most results appear in red.

Start Date Select the date that you want the search to start from. The

format follows the YYYY/MM/DD convention, as follows:

2009/11/04

Start Time Select the time that you want the search to start from. The

format follows the HH:MM:SS convention.

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Maintenance:

This function allows the administrat or to perform manual maintenance of the

database, such as erasing specified records before their expiration time is up.

End Date Select the date that you want the search to end at.

End Time Select the time that you want the search to end at.

Pattern Key in the pattern that you are searching for here. The multiple

character wildcard (%) is supported. E.g., h%ds would match

hands and hoods.

Results Lists the events that contained matches for the search.

Search Click this button to start the search.

Print Click this button to print the search results.

Export Click this button to save the search results to file.

Exit Click this button to exit the Log Server.

Item Description

Chapter 14. The Log Server

224

Options

Network Retry allows you to set the number of seconds that the Log Server

should wait before attempting to conn ect if its previo us attempt to connect

failed. When you click this item, a dialog box similar to the one below, appears:

Key in the number of seconds, then click OK to finish.

Help

From the Help menu, click Contents to access the online Windows Help file.

The help file contains instructions about how to setup, operation and

troubleshoot the Log Server.

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The Log Server Main Screen

Overview

The Log Server Main Screen is divided into two main pane ls.

The upper (List) panel lists all of the units that have been selected for the

Log Server to track.

The lower (Event) panel displays the tick inform ation for the currently

selected unit. (If there are more than one unit, the selected unit is the one

that is highlighted).

To select a unit in the list, simply click on it.

Chapter 14. The Log Server

226

The List Panel

The List panel contains six fields:

The Event Panel

The lower panel displays log events for the currently selected unit. Note that if

there are more than one units, even though they aren't currently selected, if their

Recording checkbox is checked, the Log Server records their log events and

keeps them in its database.

Field Explanation

ID Provides the list of devices which have been added to the log

server. Use the checkbox to select devices for which you want

to view logs.

State Displays whether the Log Server records the ticks for this unit,

or not. If the ID checkbox is checked, the field displays

Recording, and the ticks are recorded. If the ID checkbox is

not checked, the field displays Paused, and the ticks are not

recorded.

Note: Even though a unit is not currently the one selected, if

its ID checkbox is checked, the Log Server will still record its

ticks.

Address This is the IP Address or DNS name that was given to the unit

when it was added to the Log Server.

Port This is the Access Port number assigned to the unit.

Connection If the Log Server is connected to the unit, this field displays

Connected.

If the Log Server is not connected, this field displays

Waiting. This means that the Log Server's MAC address

has not been set properly. It needs to be set on the Device

Management Date/Time page.

Days This field displays the number of days that the unit's log events

are to be kept in the Log Server's database before expiration.

Description This field displays the descriptive information given for the unit

when it was added to the Log Server.

227

Appendix

Safety Instructions

General

This product is for indoor use only.

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If

the device falls, serious damage wi ll resul t.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for

adequate ventilation. To ensure reliable operation, and to protect against

overheating, these openings must never be bl ocked or covered.



The device should never be placed on a soft surface (bed, sofa, rug, etc.) as

this will block its ventilation openings. Likewise, the device should not be

placed in a built in enclosure unless adequate ventilation has been provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid

or aerosol cleaners. Use a damp cloth for cleaning.

Avoid circuit ov erloads. Before connecting equipment to a circuit, kn ow

the power supply’s limit and never exceed it. Always review the electrical

specifications of a circuit to ensure that you are not creating a dangerous

condition or that one does not already exist. Circuit overloads can cause a

fire and destroy equipment.

The device shoul d be oper ated from the type of power source indicated on

the marking label. If you are not sure of the type of power available,

consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V

phase-to-phase voltage.

To prevent damage to yo ur in stallation it is important that all devices are

properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety

feature. If you are unable to insert the plug into the outlet, contact your

electrician to replace your obsolete outlet. Do not attempt to defeat the

Appendix

228

purpose of the grounding-type plug . Always follow your local/national

wiring codes.

Do not allow anything to rest on the power cord or cables. Route the

power cord and cables so that they cannot be stepped on or tripped over.

If an extension cord is used with this device make sure that the total of the

ampere ratings of all products used on this cord does not exceed the

extension cord ampere rating. Make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and

decreases in electrical power, use a surge suppressor, line conditioner, or

uninterruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing

rests on any cables.

Never push objects of any kind into or through cabin et slots. They may

touch dangerous voltage points or short out parts resulting in a risk of fire

or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to

qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet

and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need

for service.

The device does not operate normally when the operating instructions

are followed.

Only adjust those controls that are covered in the operatin g instructi ons.

Improper adjustment of other controls may result in damage that will

require extensive work by a qual ified technician to repair.

Do not connect the RJ-11 connector marked “UPGRADE” to a public

telecommunications network.

KL1108VN / KL1116VN User Manual

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Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to

the rack, extended to the floor, and that the full weight of the rack rests on

the floor. Install front and side stabilizers on a singl e rack or front

stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the

rack first.

Make sure that the rack is level and stable before extending a device from

the rack.

Use caution when pressing the device rail release latches and sliding a

device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a

locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provid e s power to the

rack. The total rack load should not exceed 80 percent of the branch circuit

rating.

Make sure that all equipment used on the rack - including power strips and

other electrical connectors - are properly grounded.

Ensure that proper airflo w is provided to devices in the rack.

Ensure that the operating ambi ent temperature of the rack environment

does not exceed the maximum ambient temperature specified for the

equipment by the manufacturer.

Do not step on or stand on any device when servicing ot her devices in a

rack.

Caution: Slide/rail (LCD KVM) mounted

equipment is not to be used as a shelf or a work

space.

Appendix

230

Technical Support

Technical support is available both by email and online (with a browser over

the web):

International

For online technical support – including troubleshooting, documentation,

and software updates: http://support.aten.com

For telephone support, see Telephone Support, pag e iv:

North America

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer config uration, including operating system, revi sion level,

expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

Email Support support@aten-usa.com

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

http://support.aten.com

Telephone Support 1-888-999-ATEN ext 4988

KL1108VN / KL1116VN User Manual

231

Specifications

Function KL1108VN KL1116VN

Computer

Connections Direct 8 16

Max. 128 (via Cascade) 256 (via Cascade)

Console

Connections Local 1 1

Remote 1 1

Port Selection OSD, Hotkey, Pushbutton

Connectors Computer (KVM)

Ports 8 x RJ-45 Female 16 x RJ-45 Female

Console

Ports Keyboard 1 x USB Type-A Female (White)

Video 1 x HDB-15 Female (Blue) / DVI-D Female

(White)

Mouse 1 x USB Type-A Female (White)

LAN 2 x RJ-45 Female

PON 1 x RJ-45 Female

Serial 2 x RJ-45 Female

Modem 1 x RJ-45 Female

Power 1 x 3-prong AC socket

Switches Power 1 x Rocker

LCD Power 1 x Pushbutton

LCM Adjustment 4 x Pushbutton

Port Selection 8 x Pushbutton 16 x Pushbutton

KVM Reset 1 x Semi-recessed Pushbutton

LEDs Port Online 8 (Green) 16 (Green)

Selected 8 (Orange) 16 (Orange)

Power 1 (Blue)

Lock Num 1 (Green)

Caps 1 (Green)

Scroll 1 (Green)

Link 1 (Green)

10/100/1000 Mbps 2 (10 Mbps: Orange / 100 Mbps: Orange+Green /

1000 Mbps: Green)

LCD Power 1 (Orange)

Emulation Keyboard/Mouse PS/2; USB

Appendix

232

*With KVM Adapter Cable KA7000 series.

Video 1280 x 1024 @ 75 Hz with KA7xxx dongle (50m*,

Local); 1920 x 1200 @ 60 Hz (40m*, Remote)

Scan Interval 1-255 sec.

Input 100-240V AC; 50-60 Hz; 1A

Power Consumption 110V/29W; 220V/

29.4W 110V/32.1W; 220V/

32.4W

Environment Operating Temp 0–40o C

Storage Temp -20–60o C

Humidity 0–80% RH; Non-condensing

Physical

Properties Housing Metal

Weight 15.22 kg 15.28 kg

Dimensions

(L x W x H)

48.00 x 70.12 x 4.40 cm

Function KL1108VN KL1116VN

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233

IP Address Determination

If you are an administrator logging in for the first time, you need to access the

KL1108VN / KL1116VN in order to give it an IP address that users can

connect to. There are three methods to choose from. In each case, your client

computer must be on the same network segment as the KL1 108VN /

KL1116VN. After you have connected and logged in you can give the

KL1108VN / KL1116VN its fixed network address. (See Operating Mode,

page 153.)

The Local Console

The easiest way to assign an IP address is from the local console. Refer to

Network, page 155, for details on the procedure involved.

IP Installer

For client computers running Windows, an IP address can be assigned with the

IP Installer utility. The utility can be obtained from the Download area of our

website. Look under Driver/SW, and the model of your switch. After

downloading the utili ty to your client computer, do the following :

1. Unzip the contents of IPInstaller.zip to a directory on your hard d rive.

2. Go to the directory that you unzipped the IPInstaller program to and run

IPInstaller.exe. A dialog box similar to the one below appears:

Appendix

234

3. Select the KL1108VN / KL1116VN in the Device List.

Note: 1. If the list is empty, or your device doesn't appear, click

Enumerate to refresh the Device List.

2. If there is more than one device in the list, use the MAC address

to pick the one you want.

4. Select either Obtain an IP address automatically (DHCP), or Use the

following IP address. If you chose the latter, fil l the IP Address, Su bnet

Mask, and Gateway fields with the information appropriate to your

network.

5. Click Set IP.

6. After the IP address shows up in the Device List, click Exit. See IP

Installer, page 156 for more information.

Browser

1. Set your client computer's IP address to 192.168.0.XXX

Where XXX represents any number or numbers except 60. (192.168.0.60 is

the default address of the KL1108VN / KL1116 VN.)

2. Specify the switch's default IP address (192.168.0.60) in your browser , and

you will be able to connect.

3. Assign a fixed IP address for the KL1108VN / KL1116VN that is suitable

for the network segment that it resides on.

After you log out, reset your client computer's IP address to its original value.

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IPv6

At present, the KL1108VN / KL111 6VN supp orts three IPv6 address

protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and

Stateful Autoconfiguration (DHCPv6).

Link Local IPv6 Address

At power on, the KL1108VN / KL1116VN is automatically configured with a

Link Local IPv6 Address (for example, fe80::210:74ff:fe61: 1ef). To find out

what the Link Local IPv6 Address is, log in with the KL1108VN / KL1116VN

IPv4 address and open the Device Management → Device Information page.

The address is displayed in the General list box (see page 153).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Clien t AP program s.

For example:

If you are logging in from a bro wser, you would key in

http://[fe80::2001:74ff:fe6e:59%5]

for the URL bar.

If you are logging in with the AP program , you w ould ke y:

fe80::2001:74ff:fe6e:59%5

for the IP field of the Server panel (see Windows Client AP Login, page 46).

Note: 1. To log in with the Link Local IPv6 Address, the client computer must

be on the same local network segment as the KL1108 VN /

KL1116VN

2. The %5 is the %interface used by the client computer. To see your

client computer’s IPv6 address: from the command line issue the

following command: ipconfig /all. The % value appears at the

end of the IPv6 address.

Appendix

236

IPv6 Stateless Autoconfiguration

If the KL1108VN / KL1116VN network environment contains a device (such

as a router) that supports the IPv6 Stateless Autoconfiguration function, the

KL1108VN / KL1116VN can obtain its prefix information from that device in

order to generate its IPv6 address. For example, 200 1::74ff:fe6e:59.

As above, the address is displayed in the General list box of the Device

Management → Device Information page (see page 153).

Once you have determined what the IPv6 address is, you can use it when

logging in from a browser or the Win and Java Client AP programs.

For example:

If you are logging in from a browser, you would key in

http://[2001::74ff:fe6e:59]

for the URL bar.

If you are logging in with the AP program, you would key:

2001::74ff:fe6e:59

for the IP field of the Server panel (see Windows Client AP Login, page 46).

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237

Trusted Certificates

Overview

When you try to login to the KL11 08VN / KL1116VN from your Web

browser, a Security Alert message appears to inform you that the device’s

certificate is not trusted, and asks if you want to proceed.

The certificate can be trusted, but the alert is triggered because the certificate’s

name is not found on Microsoft’s list of Trusted Authorities. You have two

options: 1) you can ignore the warning and clic k Yes to go on; or 2) you can

install the certificate and have it be recognized as trusted.

If you are working on a computer at another location, accept the certificate

for just this session by clicking Yes.

If you are working at your own computer, install the certificate on your

computer (see below for details). After the certificate is installed, it will be

recognized as trusted.

Appendix

238

Installing the Certificate

To install the certificate:

1. In the Security Alert dialog box, click View Certificate. The Certificate

dialog box appears.

Note: There is a red and white X logo over the certificate to indicate that it is

not trusted.

2. Click Install Certificate.

3. Follow the Installation Wizard to complete the installation. Unl e ss you

have a specific reason to choose otherwise, accept the default options. The

Wizard presents a caution screen:

4. Click Yes.

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239

5. Click Finish to complete the installation.

6. Click OK to close the dialog box.

Certificate Trusted

The certificate is now trusted:

When you click View Certificate, you can see that the red and white X logo is

no longer present – further indication that the certificate is trusted.

Appendix

240

Self-Signed Private Certificates

If you wish to create your own self-signed encryption key and certificate, a free

utility – openssl.exe – is available for download over the web at

www.openssl.org. To create your private key and certificate do the following:

1. Go to the directory where you downloaded and extracted openssl.exe to.

2. Run openssl.exe with the following parameters:

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf

Note: 1. The command should be entered all on one line (i.e., do not press

[Enter] until all the parameters have been keyed in).

2. If there are spaces in the input, surround the entry in quotes (e.g.,

“ATEN International”).

To avoid having to input information during key generation the following

additional parameters can be used: /C /ST /L /O /OU /CN /emai lAddress.

Examples

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=yourcountry/ST=yourstateorprovince/L=yourlocationor

city/O=yourorganiztion/OU=yourorganizationalunit/

CN=yourcommonname/emailAddress=name@yourcompany.com

openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509

-keyout CA.key -out CA.cer -config openssl.cnf -subj

/C=CA/ST=BC/L=Richmond/O="ATEN International"/OU=ATEN

/CN=ATEN/emailAddress=eservice@aten.com.tw

Importing the Files

After the openssl .exe program complet es, two files – CA.key ( the private key)

and CA.cer (the self-signed SSL certificate) – are created in the directory that

you ran the program from. These are the files that you upload in the Private

Certificate panel of the Security page (see page 180).

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Troubleshooting

Administration

General Operation

Problem Resolution

After upgrading firmware, the

KL1 108VN / KL1 1 16VN still appears to

be using the old firmware version.

Y our Internet browser is displaying cached web

pages – not new ones. Clear your br owser

cache; delete all temporary Internet files and

cookies, close the Internet browser, and then

open a new instance of the browser.

The default network setting for the

KL1108VN / KL1116VN is DHCP, but

the network uses fixed IP addresses

and doesn’t have a DHCP server.

Use the local console OSD’s F4 function to

give the KL1108VN / KL1116VN a fixed IP

address. See page 155, for details.

Problem Resolution

I am confused about which equipment

the terms Local and Remote refer to. See Terminology, page xvii.

Erratic Operation Press and hold the Reset Switch (see page 13)

for longer than three seconds.

Mouse and/or keyboard not

responding due to improper mouse

and/or keyboard reset.

Unplug the cable(s) from the console port(s),

then plug it back in again.

Sudden loss of network conn ection

due to local reset of KL1108VN /

KL1116VN.

Close your KL1 108VN / KL1 116VN connection.

Wait approximately 30 seconds, and log in

again.

Mouse Pointer Confusion If you find the display of two mouse pointers

(local and remote) to be confusing or

annoying, you can use the To ggle Mouse

Display function to shrink the non-functioning

pointer. See page 65 for details.

Some characters that are keyed in

don’t display on the remote system This is usually due to the local OS keyboard

language and the remote OS keyboard

language being different. Make sure that the

keyboard language for both systems are the

same.

Keyboard and/or mouse do not work

after computer boots up. For computers with PS/2 connectors, if you are

using 2L-520xP cables, make sure that all the

connectors (keyboard, video, and mouse) are

plugged into their ports on the computer before

starting the computer. Plugging the cables in

after the computer has booted will not resolve

the problem.

Appendix

242

When I emulate the Sun keyboard, I

can’t go into OK Mode ([Stop] [A]). To go into OK Mode, use the following key

sequence:

1. Press and release [Ctrl].

2. Press and hold [T].

3. Press and hold [A].

4. Release [T] and [A] together.

There are ghost images on the

external monitor. The distance between the external console

and the KL1108VN / KL1116VN is too great.

The maximum VGA cable distance should not

exceed 20m and, in some cases, may need to

be shorter. Replace the VGA cable with one of

an appropriately short length.

I can’t set the computers’ screen

resolutions higher than 1280 x 1024,

even though the KL1108VN /

KL1116VN supports 1920 x 1200 for

remote computers.

The maximum screen resolution of the

KL1108VN / KL1116VN’s integrated LCD

monitor is 1280 x 1024. In order to protect it

from being damaged by resolutions that are

beyond its display capability, we recommend

that the screen resolutions of the connected

computers be set to 1280 x 1024 or lower.

If you wish to set the screen resolutions of the

connected computers to something higher

than 1280 x 1024, see Screen Resolutions

Higher than 1280 x 1024, page 255.

When I switch to one of the computers

on my installation, the LCD monitor

screen goes blank. All I see is a black

screen.

The maximum screen resolution of the

KL1108VN / KL1116VN’s integrated LCD

monitor is 1280 x 1024. The screen resolution

of the problem computer is set to something

that is too high for the KL1 108VN / KL1 116VN’s

LCD monitor to display.

To resolve the problem, connect an external

KVM console (with a monitor capable of

displaying the problem computer’s screen

resolution) to the KL1108VN / KL1116VN’s

external console ports. Use the external

console to access the problem computer and

reduce its resolution to 1280 x 1024.

Note: Although the LCD monitor only supports

video resolutions of up to 1280 x 1024, the

KL1108VN / KL1116VN can suppor t an

external console monitor with video resolutions

up to 1920 x 1200 @ 60 Hz. If you wish to set

the screen resolutions of the connected

computers to something higher than 1280 x

1024, see Screen Resolutions Higher than

1280 x 1024, page 255 for details.

Problem Resolution

KL1108VN / KL1116VN User Manual

243

I have been given an account but I am

unable to log in. 1. Make sure that you have correctly specified

your Username and Password.

2. Make sure that the administrator has given

you the necessary permission to access the

switch.

3. Ask your administrator to see if the switch is

under CC management. If it is, he will have

to resolve the situation either by disabling

CC management on the switch (see

page 172), or by deselecting it on the CC

server (see the CC User Manual for

details).

I can’t access the switch, even though

I have specified the IP address and

port number correctly.

If the switch is behind a router , the router’s Port

Forwarding (also referred to as Virtual Server)

feature must be configured. See Port

Forwarding, page 257, for details.

When logging in from a browser, the

following message appears: 404

Object Not Found.

If a login string has been set, make sure to

include the forward slash and correct login

string when you specify the KVM over IP

switch IP address. (See Login String,

page 188.)

Sudden loss of network conn ection. Close your connection to the KVM over IP

switch. Wait approximately 30 seconds, and

No remote server video display on the

client computer. Check that your KVM Adapter Cable’s

firmware version is the same as the version

stored in the switch’s Main firmware. See

Upgrade Adapters, page 210 for details

Set the remote server resolution to 1280 x

1024 or less.

No remote server video display on the

client computer, but mouse

movements appear on the local

console and mouse clicks have no

effect

Press and release the left Alt key, then press

and release the right Alt key

The display on the client computer is

distorted and performing an Autosync

doesn’t resolve the problem.

Switch ports to a port with a different

resolution, then switch back.

If the above didn’t resolve the problem, change

the resolution and refresh rate for the system

running on the port. Afterward, you can either

run at the new resolution, or switch back to the

original resolution.

Problem Resolution

Appendix

244

The Lock Key LEDs on the Control

Panel don’t accurately reflect the

actual locked status of my keyboard

input.

When you first connect, the LED display may

not accurately reflect the LEDs on your

keyboard. To resolve the problem, click the

LEDs on the Control Panel until they match

your keyboard. Afterward, when you change

them from the keyboard they will change on

the Control Panel.

When I log in, the browser generates

a CA Root certificate is not trusted, or

a Certificate Error response.

The certificate’s name is not found on

Microsoft’s list of Trusted Authorities. The

certificate can be trusted. See Trusted

Certificates, page 237, for details.

In multiuser operation I had exclusive

(or occupy) rights on the port I was

viewing. After I recalled the Port

Access page and then came back to

the port I was occupying, it had been

taken over by another user. Why did

this happen?

If you try to return to the port by selecting again

in the tree, the switch acts as if you are

accessing the port for the first time. If another

user was waiting on the port, he takes

precedence and gets the port. The correct way

to return to the port is to click the Close icon at

the top right of the Port Access page.

I have been given an account but I am

unable to log in. 1. Make sure that you have correctly specified

your Username and Password.

2. Make sure that the administrator has given

you the necessary permission to access the

switch.

3. Ask your administrator to see if the switch is

under CC management. If it is, he will have

to resolve the situation either by disabling

CC management on the switch (see

page 172), or by deselecting it on the CC

server (see the CC User Manual for

details).

I can’t access the switch, even though

I have specified the IP address and

port number correctly.

If the switch is behind a router , the router’s Port

Forwarding (also referred to as Virtual Server)

feature must be configured. See Port

Forwarding, page 257, for details.

When logging in from a browser, the

following message appears: 404

Object Not Found.

If a login string has been set, make sure to

include the forward slash and correct login

string when you specify the KVM over IP

switch IP address. (See Login String,

page 188.)

Problem Resolution

KL1108VN / KL1116VN User Manual

245

Mouse Problems

Problem Resolution

Mouse and/or Keyboard not

responding. Check that your KVM Adapter Cable’s firmware version

is the same as the version stored in the switch’s Main

firmware. See Upgrade Adapters, page 210 for details

Unplug the cable(s) from the console port(s), then plug it/

them back in.

Mouse movement

extremely slow There is too much data being transferred for your

connection to keep up with. Lower the video quality (see

Video Settings, page 77) so that less video data is

transmitted.

There are two mouse

pointers after the remote

server is accessed.

You can select another pointer type. See Mouse Pointer

Type, page 91 for details

When the mouse pointer is

in Single Pointer mode, I

can’t access the Control

Panel.

Recall the Control Panel and immediately change the

pointer to Dual mode.

Why is there a Dual Pointer

mode? When you are not in Mouse DynaSync Mode, you need

the two pointers so that you know the remote server

pointer is actually at the location you think it is at.

Otherwise, you might perform a mouse operation and

because of net lag the remote server pointer may not be

at the location that your client computer pointer is at.

Mouse pointer confusion If you find the display of two mouse pointers (local and

remote) to be confusing or annoying, you can use the

Toggle Mouse Display function to shrink the non-

functioning pointer. See Toggle mouse display, page 69,

and Mouse Pointer Type, page 91.

When I log in with my

Windows system, the local

and remote mouse pointers

do not sync.

1. Check the status of the Mouse Sync Mode setting

(see Mouse DynaSync Mode, page 94). If it is set to

Automatic, change the setting to Manual and refer to

the information for Manual Mouse Synchronization

on page 95.

2. If you are in Manual mode, use the AutoSync feature

(see Video Settings, page 77), to sync the local and

remote monitors.

3. If that doesn't resolve the problem, use the Adjust

Mouse feature (see Adjust mouse, page 69) to bring

the pointers back in step.

4. If the above fails to resolve the problem, refer to

Additional Mouse Synchronization Procedures,

page 267, for further steps to take.

Appendix

246

When I log in with my Mac

system, the local and

remote mouse pointers do

not sync.

There are two automatic Mouse DynaSync settings: the

default, and Mac2. If mouse synchronization is not

satisfactory with the default, try the Mac 2 setting. See

the Note on page 95 for details.

When I log in with my Sun

system, the local and

remote mouse pointers do

not sync

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 94, and Manual Mouse Synchronization,

page 95, for further details.

After doing the above, refer to Sun / Linux:, page 268,

under Additional Mouse Synchronization Procedures for

further steps to take.

When I log in with my Linux

system, the local and

remote mouse pointers do

not sync.

Automatic Mouse DynaSync sync only supports USB

mice on Windows and Mac (G4 or higher) systems. You

must sync the pointers manually. See Mouse DynaSync

Mode, page 94, Manual Mouse Synchronization,

page 95, and Mac and Linux Considerations, page 95,

for further details.

After doing the above, refer to Sun / Linux:, page 268,

(under Additional Mouse Synchronization Procedures),

for further steps to take.

Problem Resolution

KL1108VN / KL1116VN User Manual

247

Virtual Media

Problem Resolution

Virtual Media doesn’t

work. The remote server’s mainboard does not support USB. If

there is a newer firmware and BIOS version for the remote

server’s mainboard – one that supports USB – get it from

the manufacturer and upgrade the server’s mainboard

firmware and BIOS.

There is no Virtual Media

icon on my Control

Panel.

1. Virtual Media only supports devices connected with

KA7166, KA7168, KA7169, KA7175, KA7176 or

KA7177 KVM Adapter Cables with V-Series KVM over

IP switches.

2. Y ou must be have Administrator privileges on your client

computer. (This is a Windows limitation.)

I can’t boot my remote

server from my Virtual

Media drive.

Your remote server’s BIOS doesn’t support booting from a

USB drive. Get the latest firmware and BIOS version for

your mainboard from the manufacturer and upgrade your

mainboard BIOS.

If I connect a USB floppy

drive to a remote server,

it can boot the remote

server. But, if I map it to

the remote server as a

Virtual Media drive, it

cannot boot the remote

server.

USB floppy drives have two types of format: UFI and CBI.

Both can be used for OS level virtual media functions, but

currently only UFI is supported for BIOS level (such as

boot) functions.

I cannot mount a Folder

as a Virtual Media

device.

If the actual Folder is formatted with the FAT16 file system,

it cannot be mounted if its size exceeds 2GB.

Appendix

248

The Windows Client

Problem Resolution

Remote mouse pointer is out of

sync. 1. Use the AutoSync feature (see Video Settings,

page 73), to sync the local and remote monitors.

2. If that doesn't resolve the problem, use the

Adjust Mouse feature (see Manual Mouse Syn-

chronization, page 88) to bring them back in

sync.

3. If the two methods described above fail to

resolve the problem, use the Toggle Mouse Dis-

play function (see page 65).

My antivirus program reports that

there is a trojan after I access the

KL1108VN / KL1116VN with my

browser and then open the

Windows Client Viewer.

The Windows Client Viewer uses an ActiveX plug-

in (windows.ocx) that some antivirus programs

mistakenly see as a virus or trojan. We have tested

our firmware extensively and found no evidence of

a virus or trojan. You can add the plug-in to your

antivirus program’s White List and use the Viewer

safely. If you are reluctant to use the Windows

Client Viewer, however, you can simply use the

Java Client Viewer, instead.

After upgrading the firmware, the

WinClient ActiveX Viewer or

WinClient AP do not run.

The old version of your .ocx file was not deleted.

You must delete the old file. There are two methods

to delete the file.

1. For the ActiveX Viewer: Open IE → Tools →

Manage Add-ons. Delete or disable all occur-

rences of WinClient.

2. For the WinClient AP: Open Explorer and

search for WinClient.ocx. Delete all

occurrences.

Part of the remote window is off

my monitor. 1. Perform an Auto Sync (see WinClient Control

Panel Functions, page 65 for details).

2. If Keep Screen Size is not enabled (see Screen

Options, page 97), use the AutoSync feature

(see Video Settings, page 77), to sync the local

and remote monitors.

3. If Keep Screen Size is enabled, you can scroll to

the areas that are off screen.

The remote screen is rotated 90

degrees. Enable Keep Screen Size (see Control Panel

Configuration, page 96).

I cannot run Net Meeting when

the WinClient is running. Enable Keep Screen Size (see Control Panel

Configuration, page 96).

KL1108VN / KL1116VN User Manual

249

The Java Client

For connection and operation problems, see the table below:

After logging in I can’t open the

WinClient ActiveX viewer. 1. You don’t have the authority to install the WinCli-

ent Control add-on on your client computer.

Have the person with administrator privileges on

your client computer run the program the first

time to get it installed. It will open for you after

that.

2. Under Vista, you must also add the switch’s

URL address to the list of trusted sites: Tools →

Internet Options → Security → Trusted Sites

→ Sites.

Under Vista, after I open the

WinClient ActiveX viewer and try

to mount a driver or removable

disk, I get a “Driver not ready”

message.

This is a result of Vista’s UAC (User Account

Control). There are two methods to resolve this

problem:

1. If you are your client computer’s administrator,

open your browser by right clicking its icon and

choosing Run as... then choose to run the

browser with the administrator account.

2. If you are not your client computer’s

administrator, you must ask your client

computer’s administrator to disable UAC.

My KVM over IP units don’t show

up in the Server List window

when I start the WinClient AP

program.

Only units whose Access Port settings for Program

(see page 167) match the number specified for Port

in the Server area of this dialog box appear in the

Server List window. Make sure that your entry for

Port matches the entry you have specified for

Program on the Device Management Network

page.

The WinClient ActiveX Viewer

and the WinClient AP won't

connect to the KVM over IP

switch.

DirectX 8.0 or higher must be installed on your

client computer.

Problem Resolution

I can't connect to

the KVM over IP

switch.

1. The latest Java version must be installed on your client com-

puter.

2. Check if you need to specify the Program port along with the

IP address. See Java Client AP Login, page 53 for details

3. Close Java reopen it, and try again.

Problem Resolution

Appendix

250

I have installed the

latest Java JRE, but

I am having

performance and

stability problems.

There may be issues with the latest version because it is so new .

Try using a Java version that is one or two versions earlier than

the latest one.

After upgrading the

firmware, after

logging in with the

Java Client Viewer

or the Java Client

AP, the switch

appears to still be

using the old

firmware version.

Log out. Delete your Java temporary internet files as follows:

1. Open Control Panel → Java.

2. In the Temporary Internet Files section, click Settings.

3. In the Disk Space section, click Delete Files.

4. In the dialog box that comes up, click OK.

The national

language

characters that I

input do not appear.

Change the keyboard language of your client computer to

English-UK.

Use the KVM over IP switch On-Screen Keyboard and set the

on-screen keyboard to the same language that the other system

is using. (See The On-Screen Keyboard, page 89.)

Java performance

deteriorates. Exit the program and start again.

Pressing the

Windows Menu key

has no effect.

Java doesn't support the Windows Menu key.

When I try to Add a

folder to be

mounted as a virtual

media drive, I can’t

select the folder . My

only choice is

Desktop.

In the folder selection entry field, enter the root directory of the

folder you want to add. After that, the folders contained under the

root directory will display. You can now navigate to the folder you

want to select.

I can't connect to

the KVM over IP

switch.

1. The latest Java version must be installed on your client com-

puter.

2. Check if you need to specify the Program port along with the

IP address. See Java Client AP Login, page 53 for details

3. Close Java reopen it, and try again.

I have installed the

latest Java JRE, but

I am having

performance and

stability problems.

There may be issues with the latest version because it is so new .

Try using a Java version that is one or two versions earlier than

the latest one.

Problem Resolution

KL1108VN / KL1116VN User Manual

251

Sun Systems

*These solutions work for most common Sun VGA cards. If using them

fails to resolve the problem, consult the Sun VGA card's manual.

Mac Systems

Problem Resolution

Video display problems with

HDB-15 interface systems

(e.g. Sun Blade 1000 servers).

The display resolution should be set to 1024 x 768.

Under Text Mode:

1. Go to OK mode and issue the following com-

mands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

m64config -res 1024x768x60

2. Log out.

3. Log in.

Video display problems with

13W3 interface systems (e.g.

Sun Ultra servers).*

The display resolution should be set to 1024 x 768.

Under Text Mode:

1. Go to OK mode and issue the following com-

mands:

setenv output-device screen:r1024x768x60

reset-all

Under XWindow:

1. Open a console and issue the following command:

ffbconfig -res 1024x768x60

2. Log out.

3. Log in.

Problem Resolution

When I log in to the KVM

over IP Switch with my

Safari browser, it hangs

when I use the Snapshot

feature.

Force close Safari, then reopen it. Don’t use the

Snapshot feature in the future.

To use the Snapshot feature with Safari, upgrade to Mac

OS 10.4.11 and Safari 3.0.4.

Appendix

252

Redhat Systems

The Log Server

Panel Array Mode

Problem Resolution

With Redhat 9.0 (2.4.20-8) installed as

a server, the keyboard and mouse

aren’t working normally with the

KA7175/KA7176 console modules.

Choose the AS3.0 setting for your mouse

synchronization mode. See Mac and Linux

Considerations, page 95 for details

With Redhat 9.0 (2.4.20-8) installed as

a desktop system, the keyboard and

mouse aren’t working normally with the

KA7175/KA7176 console modules.

First, plug your keyboard and mouse into a

USB 2.0 hub, then plug the hub into the

Redhat 9.0 server.

Problem Resolution

The Log Server program

does not run. The Log Server requires the Microsoft Jet OLEDB 4.0

driver in order to access the database.

This driver is automatically installed with Windows ME,

2000 and XP.

For Windows 98 or NT, you will have to go to the

Microsoft download site:

http://www.microsoft.com

and do a search for MDAC to retrieve the driver file:

MDAC 2.7 RTM Refresh (2.70.9001.0)

Since this driver is used in Windows Office Suite, an

alternate method of obtaining it is to install Windows

Office Suite. Once the driver file or Suite has been

installed, the Log Server will run.

Problem Resolution

Low resolution video – the

screens don’t display clearly. This sometimes occurs due to the screens being scaled

to fit in the panels. Decrease the number of panels that

are displayed.

When multiple remote users

are logged in, some of them

only receive a partial image.

The first user to invoke Panel Array Mode should set it to

display at least four panels.

When I try to move forward

or backward one port, the

display sometimes moves

forward two ports or remains

on the original port.

This occurs occasionally due to a net lag problem. The

array automatically moves through the ports at a pre-

selected time. By the time it gets your input It has already

moved forward a port on its own - but that hasn’t shown

up on your display as yet.

So, when it moves ahead or back due to your input it

appears to have moved two ports (from its own

movement plus your “forward one port” command), or

remains on the original port (from its own forward

movement plus your “back one port” command).

KL1108VN / KL1116VN User Manual

253

When I open a viewer, the web page does not display or work correctly, and I

receive an error message that is similar one of the following:

1. Reset the Internet Explorer security settings to enable Active Scripting,

ActiveX controls, and Java applets

By default, Internet Explorer 6 and some versions of Internet Explorer 5.x

use the High security level for the Restricted sites zone and Microsoft

Window s Server 2003 uses the High security level for both the Restricted

sites zone and the Internet zone. To enable Active Scripting, ActiveX

controls, and Java applets, follow these steps:

a) Start Internet Explorer.

b) On the Tools menu, click Internet Options.

c) In the Internet Options dialog box, click Security.

d) Click Default Level.

e) Click OK.

2. Verify that Active Scripting, ActiveX, and Java are not blocked

If some client computers wo rk but others do not, verify that Internet

Explorer or another program on your client computer such as an anti-virus

program or a firewall are not configured to block scripts, ActiveX

controls, or Java applets.

3. Verify that your anti-virus program is not set to scan the Temporary

Internet Files or Downloaded Program Files folders

Appendix

254

4. Delete all the temporary Internet-related files

To remov e all the temporary Internet related file s from your client

computer, follow these steps:

a) St art Internet Explorer.

b) On the To ols menu, click Internet Options .

c) Click the General tab.

d) Under Temporary Intern et files, click Settings.

e) Click Delete Files.

f) Click OK.

g) Click Delete Cookies.

h) Click OK.

i) Under History, click Clear History, and then click Yes.

j) Click OK.

5. Make sure that you have the latest version of Microsoft DirectX installed

For information about how to install the latest version of Micro soft

DirectX, visit the following Microsoft We b si te:

http://www.microsoft.com/windows/directx/default.aspx?url=/windows/

directx/downloads/default.htm

6. Make sure that you have the latest version of the Java JRE installed.

For information about how to install the latest version of the JRE visit the

Java Web site: www.java.com.

KL1108VN / KL1116VN User Manual

255

Screen Resolutions Higher than 1280 x 1024

The maximum screen resolution of the KL1108VN / KL1116VN’s integrated

LCD monitor is 1280 x 1024. In order to protect it from being damaged by

resolutions that are beyond its disp lay capability, we recommend that the

screen resolutions of the connected computers be set to 1280 x 1024 or lower.

If you wish to display screen resolutions hig her th an 1280 x 1024, follow the

procedure described below to change the computers’ screen resolutions and

safeguard the KL1108VN / KL1116VN’s LCD monito r:

Note: We strongly recommend that you close the KL1108VN / KL1116VN

LCD console before continuing (see Closing the Console, page 33.)

Using the LCD monito r to vi ew computers that are set to resolutions

that exceed its maximum capability can damage it and shorten its life

span.

T o access computers from the local console when the integrated console

is closed, simply connect an external KVM console with a monitor that

supports 1920 x 1200 @ 60 Hz to the KL1108VN / KL1116VN’s

external console ports.

1. From a remote computer , log into the KL1 108VN / KL1 1 16VN and access

the computer whose screen resolution you wish to change.

2. Open the computer’s Control Panel and double-click Display. The

Display Properties dialog box appears.

3. Click the Settings tab, and then click Advanced.

4. In the dialog bo x tha t appears, click the Monitor tab.

5. Under Monitor settings, click to clear the Hide modes that this monito r

cannot display check box.

6. Click Apply.

7. Click the Adapter tab, and then click List All Modes. The List All Modes

dialog box appears.

8. Under List of valid modes, select the display mode that you want the

computer to use.

Note: The maximum screen resolution and refresh rate that the

KL1108VN / KL1116VN supports for remote computers is 1920 x

1200 @ 60 Hz.

Appendix

256

9. Click OK, and then click Apply. The display mode changes to the one you

selected.

10. If the Monitor Settings dialog box appears requesting you to confirm the

settings change, click Yes.

11. After the Monitor Settings dialog box closes, click OK.

12. In the Display Properties dialo g box, click OK.

This completes the procedure. Repeat these steps for any other computer whose

screen resolution you wish to change.

KL1108VN / KL1116VN User Manual

257

Port Forwarding

For devices located behind a router, port forwardi ng allows the router to pass

data coming in over a specific port to a specific device. By setting the port

forwarding parameters, you tell the router which device to send the data that

comes in over a particular port to.

For example, if the KVM over IP Switch connected to a particular router has

an IP address of 192.168.1.180, you would log into your router’s setup program

and access the Port Forwarding (sometimes referred to as Virtual Server)

configuration page. You would th en specify 192.168.1.180 for the IP address

and the port number you want opened for it (9000 for Inte rnet access, for

example).

Since configuration setup can vary somewhat for each brand of router, refer to

the router’s User Manual for specific information on configuring po rt

forwarding for it.

Appendix

258

KA7140 Configuration and Operation

The KA7140 Adapter Cable connects a serial device to the KVM over IP

Switch.

Configuration

To configure the KA7140 to interact with the connected device, you need to set

its serial parameters to match the parameters of the device, as follows:

1. In the Port Access page Sidebar, select the port that the KA7140 is

connected to.

2. Select Port Configuration on the menu bar.

The page comes up with the Port Properties tab selected:

KL1108VN / KL1116VN User Manual

259

3. In the Properties section, drop down each of the lists to select the port

property values that match the ones used by the connected serial console

device. The port property settings that the KA7140 supports are given in

the following table:

4. When you have finished making your selections, click Save.

Operation

To operate the device connected to the port, in the Port Access page double

click the port to establish a serial connection to the device.

Setting Meaning

Bits per second

(Baud Rate) This sets the port’s data transfer speed. Choices are from

300—38400 (drop down the list to see them all). Set this to

match the baud rate setting of the serial console device.

Default is 9600 (which is a basic setting for many serial console

devices).

Data Bits This sets the number of bits used to transmit one character of

data. Choices are: 7 and 8. Set this to match the dat a bit setting

of the serial console device. Default is 8 (which is the default for

the majority of serial console devices).

Parity This bit checks the integrity of the transmitted data. Choices

are: None; Odd; Even. Set this to match the parity setting of the

serial console device. Default is Odd.

S top Bits This indicates that a character has been transmitted. Set this to

match the stop bit setting of the serial console device. Choices

are: 1 and 2. Default is 1 (which is the default for the majority of

serial console devices).

Flow Control This allows you to choose how the data flow will be controlled.

Choices are: None, Hardware, and XON/XOFF. Set this to

match the flow control setting of the serial console device.

Default is None.

Note: None is only supported for baud rates of 9600 and lower .

For baud rates greater than 9600, you must choose Hardware

or XON/XOFF.

Access Mode This allows you to set the serial console device’s access mode.

Choices are: Share, Occupy, and Exclusive. Default is Share.

See Access Mode, page 134 for information regarding this

function.

Appendix

260

KA7140 Pin Assignments

Pin assignments for the KA7140 Adapter are given in the table, below:

Pin Assignment

1 DCD

2RXD

3TXD

4DTR

5GND

6DSR

7RTS

8CTS

9N/A

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Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emul ate the fu nctions of the

Mac keyboard. The emulation mappings are listed in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Mac Keyboard

[Shift] Shift

[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt

[Print Screen] F13

[Scroll Lock] F14

[Enter] Return

[Backspace] Delete

[Insert] Help

[Ctrl] F15

Appendix

262

Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control ke y [Ctrl] is used in conjunction with other

keys. The corresponding functions are shown in the table below.

Note: When using key combinations, press and release the first key (Ctrl),

then press and release the activation key.

PC Keyboard Sun Keyboard

[Ctrl] [T] Stop

[Ctrl] [F2] Again

[Ctrl] [F3] Props

[Ctrl] [F4] Undo

[Ctrl] [F5] Front

[Ctrl] [F6] Copy

[Ctrl] [F7] Open

[Ctrl] [F8] Paste

[Ctrl] [F9] Find

[Ctrl] [F10] Cut

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H] Help

Compose



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Internal Serial Interface Configuration

The KVM over IP Switch provides a function that lets you configure an

attached device’s serial interface parameters from within any accessed server.

To do so:

1. From the accessed server, open a command line (terminal) session or third

party serial application such as HypterTerminal or PuTTY.

2. Telnet or SSH to the KVM over IP switch IP address.

3. Log in with your usual Username and Password to bring up the access

screen:

Navigation

The left panel shows the KVM over IP Switch at the top, and all the serial

interface devices connected to it listed below. The right panel shows the

configuration parameters at the top, with the configuration settings in the area

below.

Use the Left and Right Arrow keys ( ← and → ) to move the highlight bar

between the right and left panels, and to select the param eter to configure.

Use the Up and Down Arrow Keys ( ↑ and ↓ ) to select among the switch

and the serial devices in the left panel; use them to select the configuration

items in the right panel.

Appendix

264

Operation

Use the Up and Down Arrow Keys ( ↑ and ↓ ) to highlight a device in the

left panel, then press [Enter] to open a command line (terminal) session on

the accessed device.

When you have finished with your session, press the hotkey (see page 264

and 265) that brings you back to the access page.

To finish with this function, move the highlight bar to Logout in the right

panel of the access page; Press the Down Arrow key to highlight Exit, then

press [Enter].

Switch Level Configuration

The right panel configuration settings that can be made when the KVM over IP

Switch is selected in the left panel are describe d in the table, below:

Setting Description

Port Configuration When Port Configuration is selected, press the Down

Arrow key to highlight the current timeout figure. Key in a

new timeout figure to overwrite the current one.

Note: There is no way to erase the figure you key in. If

you want to change it, use the Up Arrow key to leave the

field, then, use Down Arrow to come back to it. After you

come back, key in the new figure.

When you have finished, use Down Arrow to highlight

Save, then press [Enter].

User Preferences User Preferences lets you set a hotkey that brings you

back to the access screen from the session you are

working in.

When User Preferences is selected, press the Down

Arrow key to highlight the current hotkey letter . Key in the

new letter to overwrite the current one.

When you have finished, use Down Arrow to highlight

Save, then press [Enter].

Logout When Logout is selected, press the Down Arrow key to

highlight Exit, then press [Enter].

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Port Level Configuration

When a serial interface device is selected in the left panel, The screen looks

similar to the one below:

The configuration settings that can be made when a serial interface device is

selected are described in the table, below:

Setting Description

Port Configuration To configure the serial parameters:

1. Use the Up and Down Arrow keys to highlight the tar-

get item.

2. Press [Enter] to bring up the list of choices.

3. Use the Up and Down Arrow keys to highlight your

choice, then press [Enter].

When you have finished, press the Down Arrow key to

highlight Save, then press [Enter].

User Preferences User Preferences lets you set a hotkey that brings you

back to the access screen from the session you are

working in.

When User Preferences is selected, press the Down

Arrow key to highlight the current hotkey letter . Key in the

new letter to overwrite the current one.

When you have finished, use Down Arrow to highlight

Save, then press [Enter].

Logout When Logout is selected, press the Down Arrow key to

highlight Exit, then press [Enter].

Appendix

266

Additional Video Resolution Procedures

If you are running Windows, and wish to use new refresh rates, do the

following:

1. Open Control Panel → Display → Settings → Advanced → Monitor.

2. In the dialog box that comes up, make sure that the Hide modes that this

monitor cannot display checkbox is unchecked.

3. Click the arrow at the right of the Screen refresh rate listbox, and select

the refresh rate you want from the list that appears.

Note: Make sure that your monitor supports the refresh rate you choose – if

not, you may seriously damage your monitor.

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Additional Mouse Synchronization Procedures

If the mouse synchronization procedures m entioned in the manual fail to

resolve mouse pointer problems for particular com put ers, try the following:

Note: 1. These procedures are to be performed on the computers attached to

the KL1108VN / KL1116VN's ports - not on the computer you are

using to access the KL1108VN / KL1116VN.

2. In order for the local and remot e mice to synch ron ize, yo u must use

the generic mouse driver supplied with the Window s operating

system. If you have a third party driver installed - such as one

supplied by the mouse manufacturer - you must remove it.

Windows:

1. Windows 2000:

a) Open the Mouse Properties dialog box (Control Panel → Mouse →

Mouse Properties)

b) Click the Motion tab

c) Set the mouse speed to the middle position (6 units in from the left)

d) Set the mous e acceleration to None

Appendix

268

2. Windows XP / Windo ws Server 200 3:

a) Open the Mouse Properties dialog box (Control Panel → Mouse)

b) Click the Pointer Options tab

c) Set the mouse speed to the middle position (6 un its in from the left)

d) Disable Enhance Pointer Precision

3. Windows ME:

Set the mouse speed to the middle position; disable mouse acceleration

(click Advanced to get the dialog box for this).

4. Windows NT / Windows 98 / Windows 95:

Set the mouse speed to the slowest posi tion.

Sun / Linux:

Open a terminal session and issue the following command:

Sun: xset m 1

Linux: xset m 0

KL1108VN / KL1116VN User Manual

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PPP Modem Operation

Basic Setup

The KL1108VN / KL1116VN can be accessed through its Serial port using a

PPP dial-in connection, as follows:

1. Set up your hardware configuration to match the diagram, below:

2. From your client computer, use your modem dial-in program to dial into

the KL1108VN / KL1116VN modem.

Note: 1. If you don’t know the KVM over IP Switch m odem’s serial

parameters, get them from the admin istrator.

2. An example of setting up a modem dial-in program und er

Windows XP is provided on the next page.

3. Once the connection is established, open your browser, and specify

192.168.192.1 in the URL box.

Note: 1. The default username and password are blank.

2. For the modem session, the KVM over IP Switch has an IP

address of 192.168.192.1; the user side has an IP address of

192.168.192.101.

From here, operation is the same as if you had logged in from a browser or with

the AP programs.

Remote

Operator

Modem

Phone Line

Serial Modem Cable

Cat 5e Cable SA0142

(DB9-M, DTE - DCE)

Appendix

270

Connection Setup Example (Windows XP)

To set up a dial-in connection to the KVM over IP Switch under Windows XP,

do the following:

1. From the Start menu, select Control Panel → Network Connections →

Create a New Connection.

2. When the Welcome to the New Connection Wizard dialog box appears,

click Next to move on.

3. In the Network Connection Type dialog box, select Connect to the network

at my workplace, then click Next.

4. In the Network Connectio n dialog box, select Dial-up connection, then

click Next.

5. In the Connection Name dialog box, key in a name for the connection (for

example, TPE-KN8132-01), then click Next.

6. In the Connection Availability dialog box, you can select either Anyone’s

use or My use only, depending on your preferences, then click Next.

Note: If you are the only user on this client computer, this dialog box won’t

appear.

7. In the Phone Number to dial dialog box, key in the phone number of the

modem connected to the KVM over IP Switch (be sure to include country

and area codes, if necessary), then click Next.

8. In the Completin g the New Connection Wizard dialog box, check Add a

shortcut to this connection on my desktop, then click Finish.

This completes the connection setup. Double click the desktop shortcut icon to

make a PPP connection to the KVM over IP Switch.

KL1108VN / KL1116VN User Manual

271

Serial Adapter Pin Assignments

SA0142: RJ45-F to DB9-M (Black Connector) DTE to DCE

KL1108VN /

KL1116VN

(RJ45)

Pins (8) Modem/Device

(DB9)

RTS 1 <————————> 7

DTR 2 <————————> 4

TXD 3 <————————> 3

CTS 4 <————————> 8

GND 5 <————————> 5

RXD 6 <————————> 2

DCD 7 <————————> 1

DSR 8 <————————> 6

9 NC not used

Appendix

272

Supported KVM Switches

The following is a list of fully supported KVM switches that can be used in a

cascaded installation:

KH1508A

KH1516A

CS1308

CS1316

Note: 1. Some of the KVM over IP switch’s features may not be supp ort e d,

depending on the functionality of the cascaded KVM switch. (For

example, some switches do not supp ort virtual media.)

2. The installation cannot be cascaded beyond the second level.

Supported Power Distribution Units

The following is a list of fully supported PDU devices that can be connected to

the KVM over IP Switch:

PE8r Series

PE9r Series

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273

Virtual Media Support

WinClient ActiveX Viewer / WinClient AP

IDE CDROM/DVD-ROM Drives – Read Only

IDE Hard Drives – Read Only

USB CDROM/DVD-ROM Drives – Read Only

USB Hard Drives – Read/Wri te*

USB Flash Drives – Read/Write*

USB Floppy Drives – Read/Wri te

Smart Card Readers – Read/Write (KA7166, KA7168, KA7169, KA7177

Adapter Cable only)

Note: These drives can be mounted either as a Drive or as a Removable Disk

(see Virtual Media, page 79). Removable disks allow the user to boot

the remote server if the disk contains a bootable OS. In addition, if the

disk contains more than one partition, the remote server can access all

the partitions.

ISO Files – Read Only

Folders – Read/Write

Java Client Viewer / Java Client AP

ISO Files – Read Only

Folders – Read/Write

Appendix

274

Administrator Login Failure

If you are unable to perform an Administrator login (because the Username and

Password information has become corrupted or you have forgotten it, for

example) you can clear the login information with the following procedure:

1. Power off the KL1108VN / KL1116VN and remove its housing.

2. Short the jumper labeled J14.

3. Power on the switch.

The on screen display will show a message informing you that the

password information has been cleared.

4. Power off the switch.

5. Remove the jumper cap from J14.

6. Close the housing and start the KL1108VN / KL1116VN back up.

After you start back up, you can use the default Username and Password (see

Logging In, page 44) to log in.

KL1108VN / KL1116VN User Manual

275

Optional Rack Mounting

For convenience and flexibility, three optional rack mounting kits are available

as shown in the following table:

To install the long bracket standard rack mount kit, simply replace the short L

brackets on the standard rack mount kit with the long ones, and mount the

switch according to the instructions given for Standard Rack Mounting,

page 17.

While it takes two people to perform a standard installation, with an Easy-

Installation, kit, one person can mount the switch. To install the Easy-

Installation kit, do the following:

1. Remove the standard L brackets and the side mounting brackets from both

sides of the switch.

KVM Model Bracket Type Size (cm)

KL1108VN / KL1116VN

(19” LCD) Standard Installation – Long 68.0—105.0

Easy Installation – Short 6 3.0—70.0

Easy Installation – Long 74.0—105.0

Phillips head hex

M4L4-6pcs

Appendix

276

2. Attach the left and right easy-installation moun ting rails to the inside of

the rack. The flange that supports the switch will be to the inside.

a) Screw the front flanges to the rack first.

b) Slide the bars with the rear flanges toward th e rack unti l the flanges

make contact with the rack, then screw the rear flanges to the rack.

Rear Attachment

Sliding Bracket

Support

Flange

Slide Bar

Rear Flange

Front Flange

LEFT

RAIL

RIGHT

RAIL

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3. Slide the switch onto the support flanges. Use the screws supplied with

this package to loosely attach the front of the switch to the front of the rack

(only tighten the screws part way).

4. Slide the rear attachment sliding brackets along the slide bars until they

contact the rear of the switch, then use the screws supplied with this

package to attach the bars to the rear of the switch (tighten the screws all

the way).

Phillips I head

M4L6

Phillips I head

M4L6

Appendix

278

5. Slide the switch open and closed a couple of times to be sure that it is

properly aligned and operating smoothly. (See Opening the Console,

page 29 for opening and closing procedures.)

6. After determining that the switch is properly lin ed up and op erating

correctly, finish up by fu lly tightening down the partially tigh tened front

attachment screws inserted in step 3.

Dedicated Invocation Keys

Two dedicated keys are provid ed on the keyboard module to make it easy to

invoke Hotkey Mode and the OSD (as shown in the diagram below):

Note: These keys are toggles. Press once to invoke the feature; press again to

exit.

KL1108VN / KL1116VN User Manual

279

Factory Default Settings

The default settings are as follows:

Setting Default

Language English

GUI Hotkey [Scroll Lock] [Scroll Lock]

Port ID Display Port Number + Name

Port ID Display Duration 3 Seconds

Scan Duration 5 Seconds

Screen Blanker 0 Minutes (disabled)

Beeper On

Viewer Auto Detect

Welcome Message Hide

Accessible Ports Super Administrators – Full for all ports

All other users – None for all ports.

Appendix

280

Limited Warranty

ALTUSEN warrants this product against defects in material or workmanshi p for a period of one

(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's

support department for repair or replacement of your unit. ALTUSEN will not issue a refund.

Return requests can not be processed without the original proof of purchase.

When returning the produ ct, you must ship the pr oduct in its original packagin g or packaging that

gives an equal degree of protection. Include your proof of purch ase in the packaging and the RMA

number clearly marked on the outside of the package.

This warranty becomes invalid if the factory-supplied serial number has been removed or altered

on the product.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,

abuse, negligence or modification of any part o f the product. This warranty does not cover damage

due to improper operation or maintenance, connection to improper equipment, or attempted repair

by anyone other than ALTUSEN. This warr an t y does not cover products sold AS IS or WITH

FAULTS.

IN NO EVENT SHALL ALTU SEN'S LIAB ILITY EXCEED THE PRICE PA ID FOR THE

PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,

INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING

FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS

DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,

WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,

DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES

FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR

DATA.

ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to

its products, contents or use of this documentation and all accompanying software, and specifically

disclaims its quality, performance, merchantability, or fitness for any particular purpose.

ALTUSEN reserves the right to revise or update its product, software or documentation without

obligation to notify any individual or entity of such revisions, or update.

281

Index

Access, 119

Access Ports, 156

Adapter cables

firmware upgrade recovery, 201

Adapter connection diagram, 21

Adapter ID Function, 26

Adding Users, 13 6

Additional Video Resolution

Procedures, 266

Administrator Login Failure, 274

ANMS, 160

AP GUI, 56

Array, 95

Associated Links, 128

Associating Ports

blade servers, 109

associating ports, 109

Association

Port/Outlet, 129

Authentication

external, 160

Auto Scanning, 211

Exiting, 212

Invoking, 211

Pausing, 212

Scan Interval, 211

Auto scanning, 95

Backup, 202

Basic Operation, 29

Blade Association

blade view, 110

device view, 109

Blade Configuration, 109

Blade Configuration Page, 108

Blade Servers, 108, 187

Browser Login, 45

CC Management, 166

Certificate

private, 180

Signing Request, 181

Closing the Console, 33

Configuration

outlet, 130

Connecting

Java Client AP, 52

Windows Client AP, 48

Connection screen

Java Client AP, 51

Windows Client AP, 47

Connections

KVM Devices/Ports, 100

Console

Closing, 33

Opening, 29

Opening Together, 31

Separate Opening, 29

Control Panel, 56

Java Client AP, 91

WinClient, 59

Create CSR, 181

Creating Groups, 141

Date/Time, 183

Deleting groups, 143

Deleting user accounts, 140

Device Assignment, 148

Device Management

282

ANMS, 160

Blade Servers, 187

Date/Time, 183

General, 153

KVM Devices, 152

Network, 155

OOBC, 169

Operating Mode, 153

PON Devices, 185

Security, 172

Device Monitor Page, 103

Device Permissions

assigning, 148, 151

Dial Back, 170

Dial Out, 170

DNS Server, 158, 159

DynaSync, 87

Event Panel, 226

Exit Macro, 126

External authentication, 160

Factory Default Settings, 279

Favorites, 113

Features, 4

Filter, 96, 191

Filtering

IP, 173

MAC, 173

Firmware

upgrading, 194

Firmware Upgrade

Main firmware, 195

Firmware upgrade recovery, 196

Front View, 11

General page, 153

Groups

assigning users, 144, 146

creating, 141

Deleting, 143

Managing, 141

Modifying, 143

removing users, 145, 147

GUI

AP, 56

History, 112

Hot Plugging, 24

Installation

Single Stage, 19

Two Stage, 22

Invalid login, 44

Address determination, 233

Filtering, 173

IP Installer, 156, 233

IPv4 Settings, 158

IPv6 Settings, 159

Java Client, 2

Troubleshooting, 249

Java Client AP

Connecting, 52

Connection Screen, 51

Logging in, 50

KA7140 Pin Assignments, 260

KA7140 Setup and Operation, 258

KL1108VN / KL1116VN User Manual

283

Keyboard

On-Screen, 83

Keyboard Emulation

Mac, 261

Sun, 262

KL9108/KL9116

Front View, 11

Rear View, 15

KVM configuration, 100

LCD OSD

Adjustment Settings, 36

Buttons, 35

Configuration, 35

LDAP / LDAPS, 164

List Panel, 226

Local Console

GUI, 58

logging in, 44

Main Page, 58

Log, 190

filter, 191

Information page, 191

Notification Settings, 193

Log Server, 2 52

Configure, 220

Event Panel, 226

Events, 221

Installation, 218

List Panel, 226

Main Screen, 225

Menu Bar, 220

Options, 224

Log server, 1 61, 218

Logging in

Browser, 45

Java Client AP, 50

Local console, 44

Windows Client AP, 46

Invalid login, 44

MAC Filtering, 173

Macros

Search, 70

Main Firmware Upgrade, 195

Managing Groups, 141

Managing Users, 136

Message Board

Windows Client, 77

Mode, 179

Modem operation, 269

Modifying groups, 143

Modifying user accounts, 140

Module connection diagram, 21

Mouse

DynaSync Mode, 87

Synchronization, 87

Mouse poin te r ty pe , 85

Mouse Problems, 245

Mouse synchronization

Windows, 267

Network page, 155

Network Time, 184

Network Transfer Rate, 159

NIC Settings, 1 57

Online

Registration, iv

On-Screen Keyboard, 83

OOBC, 169

284

Opening the Console, 29

Operatin g Mode, 153

Operating Precautions, 32

Outlet Association, 129

Outlet Configuration, 130

Outlet Naming, 98

Outlet Schedule, 132

Outlet Settings, 107

Overview, 1

Panel array, 95

Panel Array Mode, 214 , 252

Panel Array toolbar, 215

PON configuration, 103

PON Devices, 185

Port

Selection, 37

Port Access

Access, 119

blade servers, 108

filter log , 191

KVM devices, 92

Sessions, 118

Port Access Page

Recalling, 213

Port Association, 129

synchronization, 133

Port Configuration, 125

Port Forwarding, 257

Port ID Numbering, 28

Port Naming, 98

Port Operation, 207

Port Properties

Device Level, 125

Port Level, 126

Port Selection, 28

Sidebar, 94

Port Toolbar, 209

Ports

connecting, 208

Power Management, 129

Outlet configuration, 130

Outlet schedule, 132

synchronization, 133

Powering Off and Restarting, 27

PPP, 269

Private Certificate, 180

Private Certificates, 240

Rack mounting

Optional, 275

Standard, 17

RADIUS

settings, 163

Rear View, 15

Redhat, 252

Redundant NIC, 157

refresh screen, 75

Requirements

Computer, 8

Console, 8

General, 8

KVM Adapter Cables, 9

Operating Systems, 1 0

OS Support, 10

Reset on exit, 205

Restore, 202

Restore Values, 205

RoHS, iii

Safety Instruction s

General, 227

Rack Mounting, 229

Scan, 95

Schedule

KL1108VN / KL1116VN User Manual

285

outlets, 132

screen, refresh, 75

Macros, 70

Security, 172

Self-signed certificates, 240

Serial Adapter pin

assignments, 271

Serial Interface Configuration, 263

Sessions, 118

Sidebar

ports/outlets, 94

Sidebar Utilities, 97

Skip Mode, 212

Specifications, 231

SSH, 156

Supported KVM Switches, 272

Synchronization, 133

mouse, 87

Tab bar, 55

Technical Support, 230

Telephone support, iv

Time, 183

Toolbar

Hotkey port switching, 211

Icons, 210

port switching, 209

Troubleshooting

Administration, 241

General operation, 241

Java Client, 249

Log Server, 2 52

Mac Systems, 251

Mouse problems, 245

Panel Array Mode, 252

Redhat, 252

Sun Systems, 251

Virtual Media, 247

Windows Client, 248

Trusted Certificates, 237

Two IP Addresses, 157

Two Stage Installation, 22

Unassociating Ports, 111

Upgrade firmware, 194

User Interface, 53

Local Console, 58

Tab bar, 55

Web Browser Main Page, 53

User interface

Page compone nts, 54

User Management, 134

User Notice, iv

Users

Adding, 136

assigning to groups, 144, 146

Deleting, 140

Managing, 136

Modifying, 140

removing from groups, 145, 147

Users and Groups, 144

Video Resolution

additional procedures, 266

Video Settings, 73

Virtual Media

icons, 79

mounting, 79

Troubleshooting, 247

WinClient, 79

Web Browser Main Page, 53

286

Windows Client, 2

Auto Scanning, 211

Message Board, 77

Troubleshooting, 248

Windows Client AP

Connecting, 48

Connection Screen, 47

File Menu, 49

Logging in, 46

Table of Contents

ATEN KL1116VN User Manual

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