Candy CSWS 485TWME/1-S User Manual
Displayed below is the user manual for CSWS 485TWME/1-S by Candy which is a product in the Washer Dryers category. This manual has pages.
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Thank you for choosing this product.
We are proud to offer the ideal product for
you and the best complete range of home
appliances for your daily routine.
Carefully read this manual for correct and
safe appliance use and for helpful tips on
efficient maintenance.
Only use the washing machine after
carefully reading these instructions. We
recommend you always keep this manual on
hand and in good condition for any future
owners.
Each product is identified by a unique 16-
character code, also called the “serial
number”, printed on the sticker. This can be
found inside the door opening. This code is
a unique code for your product that you will
need to register the product warranty, or if
you need to contact the Customer Service
Centre.
This appliance is marked according to
the European directive 2012/19/EU
on Waste Electrical and Electronic
Equipment (WEEE).
WEEE contains both polluting substances (which
can cause negative consequences for the
environment) and basic components (which can
be re-used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials. Individuals can
play an important role in ensuring that WEEE
does not become an environmental issue; it is
essential to follow some basic rules:
! WEEE should not be treated as household
waste;
! WEEE should be handed over to the relevant
collection points managed by the municipality or
by registered companies. In many countries, for
large WEEE, home collection could be present.
In many countries, when you buy a new
appliance, the old one may be returned to the
retailer who has to collect it free of charge on a
one-to-one basis, as long as the equipment is of
equivalent type and has the same functions as
the supplied equipment.
1. GENERAL SAFETY RULES
2. INSTALLATION
3. DETERGENT DRAWER
4. PRACTICAL HINTS
5. CLEANING AND MAINTENANCE
6. QUICK USER GUIDE
7. CONTROLS AND PROGRAMS
8. DRYING CYCLE
9.
AUTOMATIC WASHING/DRYING CYCLE
10.
TROUBLESHOOTING AND WARRANTY
FOR U.K. ONLY
On receipt of your appliance please
check it carefully for damage. Any
damage found must be reported
to the
delivery driver immediately.
Alternatively damage found must be
reported to the retailer within 2 days of
receipt.
Environmental conditions
Contents
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1. GENERAL SAFETY
RULES
! This appliance is intended to
be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices
and other working environments;
- Farm houses;
- By clients in hotels, motels and
other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance
from household environment
or from typical housekeeping
functions, as commercial use by
expert or trained users, is excluded
even in the above applications. If
the appliance is used in a manner
inconsistent with this it may reduce
the life of the appliance and may
void the manufacturer’s warranty.
Any damage to the appliance or
other damage or loss arising
through use that is not consistent
with domestic or household use
(even if located in a domestic or
household environment) shall not
be accepted by the manufacturer to
the fullest extent permitted by law.
! This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervision.
! Children should be supervised
to ensure that they do not play
with the appliance.
! Children of less than 3 years
should be kept away unless
continuously supervised.
! If the supply cord is damaged, it
must be replaced by a special
cord or assembly available from
the manufacturer or its service
agent.
! Only use the hose-sets
supplied with the appliance for
the water supply connection
(do not reuse old hose-sets).
!
Water pressure must be between
0.05 MPa and 0.8 MPa.
! Make sure carpets or rugs do
not obstruct the base or any of
the ventilation openings.
! The final part of a washer dryer
cycle occurs without heat (cool
down cycle) to ensure that the
items are left at a temperature
that ensures that the items will
not be damaged.
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! After installation, the appliance
must be positioned so that the
plug is accessible.
! The appliance must not be
installed behind a lockable
door, a sliding door or a door
with a hinge on the opposite
side to that of the washer
dryer, in such way that a full
opening of the washer dryer
door is restricted.
! The maximum load capacity of
dry clothes depends on the
model used (see control panel).
! The appliance is not to be used
if industrial chemicals have
been used for cleaning.
! Do not dry unwashed items in
the washer dryer.
! Items that have been soiled with
substances such as cooking oil,
acetone, alcohol, petrol, kerosene,
spot removers, turpentine, waxes
and wax removers should be
washed in hot water with an extra
amount of detergent before being
dried in the washer dryer.
! Items such as foam rubber
(latex foam), shower caps,
waterproof textiles, rubber
backed articles and clothes or
pillows fitted with foam rubber
pads should not be dried in the
washer dryer.
! Fabric softeners, or similar
products, should be used as
specified by the fabric softener
instructions.
! Oil-affected items can ignite
spontaneously, especially when
exposed to heat sources such
as a washer dryer. The items
become warm, causing an
oxidation reaction in the oil,
Oxidation creates heat. If the
heat cannot escape, items can
become hot enough to catch
fire. Piling, stacking or storing
oil-effected items can prevent
heat from escaping and so
create a fire hazard.
! If it is unavoidable that fabrics
contain vegetable or cooking
oil or have been contaminated
by hair care products be
placed in a washer dryer they
should first be washed in hot
water with extra detergent -
this will reduce, but not
eliminate, the hazard.
! Remove all objects from pockets
such as lighters and matches.
WARNING:
never stop a washer dryer before
the end of the drying cycle
unless all items are quickly
removed and spread out so that
the heat is dissipated.
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!
To consult the product technical
specification please refer to the
manufacturer website.
! The technical details (supply
voltage and power input) are
indicated on the product rating
plate
! Make sure that the electrical
system is earthed, complies
with all applicable law and that
the (electricity) socket is
compatible with the plug of the
appliance. Otherwise, seek
qualified professional assistance.
! The use of converters, multiple
sockets or extension cords is
strongly advised against
! Before cleaning or maintaining
the washing machine, unplug
the appliance and turn off the
water tap.
! Do not pull on the power cord
or appliance to unplug the
machine.
! Make sure there is no water in
the drum before opening the
door.
! Do not expose the washing
machine to rain, direct sunlight
or other weather elements.
Protect from possible freezing.
! When moving, do not lift the
washing machine by the knobs
or detergent drawer; during
transport, never rest the door on
the trolley. We recommend two
people lift the washing machine.
! In the event of fault and/or
malfunction, turn off the
washing machine, close the
water tap and do not tamper
with the appliance.
Immediately contact the
Customer Service Centre and
only use original spare parts.
Failure to observe these
instruction may jeopardise
appliance safety.
Electrical connections and
safety instructions
WARNING:
the appliance must not be
supplied through an external
switching device, such as a
timer, or connected to a circuit
that is regularly switched on
and off by a utility.
WARNING:
water may reach very high
temperatures during the
wash cycle.
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2. INSTALLATION
!
Remove the 2 or 4 transportation
screws (A) on the back and
remove the 2 or 4 flat washers,
rubber bungs and plastic spacer
tubes (B) as illustrated in figure 1.
!
If the washing machine is built-in,
unscrew the 3 or 4 transportation
screws (A) and remove the 3 or 4
flat washers, rubber bungs and
plastic spacer tubes (B).
!
During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
remove by tilting the product forward
and recovering them from the floor or
inside the base of the machine.
! Cover the open transportation screw
holes with the 2 or 4 plastic caps
included in the instruction bag.
! Place the corrugated plastic sheet,
found on top of the appliance during
the unpacking process, into the base
of the appliance as shown in figure 2
(according to the model, consider
version A, B or C).
A
A
A
A
B
B
B
B
1
3
2
1
3
1
2
A
C
B
2
WARNING:
keep packaging materials
away from children.
In some models this operation
will not be necessary, because
the corrugated plastic sheet
will be already placed on the
bottom of the appliance.
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! Connect the water hose to the water
supply tap (fig. 3) only using the hose
supplied with the appliance (do not
reuse old hose-sets).
! SOME MODELS may include one or
more of the following features:
! HOT&COLD (fig. 4):
water mains connection settings with hot
and cold water for higher energy savings.
Connect the grey tube to the cold water
tap and the red one to the hot water
tap. The machine can be connected to
the cold water tap only: in this case, some
programs may start a few minutes later.
! AQUASTOP (fig. 5):
a device located on the supply tube that
stops water flow if the tube deteriorates;
in this case, a red mark will appear in the
window “A” and the tube must be
replaced. To unscrew the nut, press the
one-way lock device "B".
! AQUAPROTECT – SUPPLY TUBE WITH
GUARD (fig. 6):
Should water leak from the primary
internal tube "A", the transparent
containment sheath "B" will contain water
to permit the washing cycle to complete.
At the end of the cycle, contact the
Customer Service Centre to replace the
supply tube.
3
1
4
B
A
5
B
A
6
Hydraulic connections
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! The washing machine should be installed in
its final position such that the water fill hose
is not kinked or trapped. The corrugated
drain hose should be inserted into suitable
drain pipe of between 50 cm and 85 cm
height above the floor using the curved drain
hose support. If an under sink connection is
used the drain hose must be routed above
the sink overfill opening to prevent back
siphoning. Care must be taken to avoid
kinking or trapping the drain hose (fig. 7).
! Level the appliance using the feet as
illustrated in figure 8:
a. turn the nut clockwise to release the
screw;
b. rotate the foot to raise or lower it until it
touches to the floor;
c. lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine.
! Plug in the appliance.
min 50 cm
max 85 cm
+2,6 mt
max
max 100 cm
min 4 cm
7
* ACCESSORY SOLD SEPARATELY
A
B
C
8
Setting
WARNING:
contact the Customer Service Centre
should the power cord need
replacement.
Installation faults are not covered by
the manufacturers warranty.
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3. DETERGENT DRAWER
The detergent draw is split into 3
compartments as illustrated in figure 9:
! compartment "1": for prewash detergent;
! compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
! compartment "2": for washing
detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
2
1
9
10
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are
supplied with their own dispenser that
is placed in the drum directly.
SOME MODELS are provided with the
automatic dosage, this carries out a
precise measurement of detergent and
softener.
In this case, refer to the
specific section in the CONTROLS
AND PROGRAMS chapter for details.
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4. PRACTICAL HINTS
When sorting laundry, make sure:
- have eliminated metallic objects such as
hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed
zips, tied loose belts and long robe
ribbons;
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels;
- to have removed any persistent stains
using specific detergents.
! When washing rugs, bedcovers or other
heavy clothing, we recommend you avoid
the spinning cycle.
! To wash wool, make sure the item can be
machine washed. Check the fabric label.
! Leave the appliance’s door slightly open
between washes, to prevent possible bad
smells developing inside the machine.
Tips on how to save money and not
damage the environment when using your
appliance.
! Load the machine to the highest capacity
shown in the programme table for each
programme - this will allow you to SAVE
energy and water.
! Noise and residual laundry moisture are
affected by spin speed: a faster spin is
associated with greater noise and lower
residual moisture in the laundry.
! The most efficient programmes in terms
of combined use of water and energy are
usually the longer-lasting ones with lower
temperature.
Maximise the load size
! Achieve the best use of energy, water,
detergent and time by using the
recommended maximum load size.
Save up to 50% energy by washing a full
load instead of 2 half loads.
Do you need to pre-wash?
! For heavily soiled laundry only!
SAVE detergent, time, water and
between 5 to 15% energy consumption
by NOT selecting Prewash for slight to
normally soiled laundry.
Is a hot wash required?
! Pretreat stains with stain remover or soak
dried in stains in water before washing to
reduce the necessity of a hot wash
programme. Save energy by using a low
temperature wash programme.
Before using a drying programme
(WASHER-DRYERS)
! SAVE energy and time by selecting a
high spin speed to reduce the water
content in laundry before using a drying
programme.
Below is a short guide with tips and advice
on the use of detergent.
! Only use detergents suitable for machine
washing.
! Select your detergent according to the
type of fabric (cotton, delicates,
synthetics, wool, silk, etc.), the colour, the
type and level of soiling and the
programmed washing temperature.
! To use the right amount of detergent,
softener or any other additives, carefully
follow the manufacturer’s instructions
every time: correctly using the
appliance with the right dose allows
you to avoid waste and to reduce the
environmental impact.
Load tips
Useful advice for saving
Dosing the detergent
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! Too much detergent leads to excessive
foam, which prevents the cycle being
carried out correctly. It could also affect
the quality of the washing and rinsing.
The use of ecological detergents without
phosphates may cause the following
effects:
- cloudier rinse drain water: This effect is
tied to the suspended zeolites which do
not have negative effects on rinse
efficiency.
- white powder (zeolites) on laundry at
the end of the wash: this is normal, the
powder is not absorbed by fabric and does
not change its colour.
To remove the zeolites, select a rinse
programme. In the future consider using
slightly less detergent.
- foam in the water at last rinse: this does
not necessary indicate poor rinsing.
Consider using less detergent in future
washes.
- abundant foam: This is often due to the
anionic surfactants found in the detergents
which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate
these effects: it will not help at all.
We suggest conducting a maintenance
wash using a proprietary cleaner.
If the problem persists or if you suspect a
malfunction, immediately contact an
Authorised Customer Service Centre.
When washing heavily soiled whites,
we recommend using cotton programs
of
60°C or above and a normal washing
powder (heavy duty) that contains
bleaching agents that at medium/high
temperatures provide excellent results.
For washes between 40°C and 60°C
the type of detergent used needs to be
appropriate for the type of fabric and
level of soiling. Normal powders are
suitable for “white” or colour fast fabrics
with high soiling, while liquid detergents
or “colour protecting” powders are
suitable for coloured fabrics with light
levels of soiling.
For washing at temperatures below
40°C we recommend the use of liquid
detergents or detergents specifically
labeled as suitable for low temperature
washing.
For washing wool or silk, only use
detergents specifically formulated for
these fabrics.
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5. CLEANING AND
MAINTENANCE
Looking after your appliance correctly can
extend its lifespan.
! Disconnect the machine from the power
supply.
! Clean the appliance’s external cabinet,
using a damp cloth and AVOIDING
ABRASIVES, ALCOHOL AND/OR
DILUENTS.
! It is advisable to regularly clean the
detergent drawer to avoid the
accumulation of detergent and additive
residues.
! Remove the drawer gently but firmly.
! Clean the drawer under running water
and put it back into its compartment.
FOR MODELS WITH AUTOMATIC LIQUID
DETERGENT AND SOFTENER DOSING
SYSTEM:
! Pull out the drawer completely by
pressing the release button, paying
attention to the leakage of detergent
residues.
1
2
! Fill the drawer with hot water.
! Shake the drawer in order to let the water
flow in all the compartments.
! Empty the drawer from excess water and
reinsert it completely.
Cleaning the appliance’s exterior
Drawer cleaning
Before proceeding with cleaning, all
the compartments must be empty.
WARNING:
DO NOT use acid products (for example
vinegar) or aggressive detergents to
clean the drawer, in order to avoid
damaging the seals and/or internal
parts of the appliance.
!
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! The appliance has a special filter that
traps larger residues that could block the
draining system, such as buttons or coins
(depending on the model, consider
version A or B).
We recommend checking and cleaning
the filter 5 or 6 times a year.
! Disconnect the machine from the power
supply.
! Ensure all the water has been emptied
from the drum.
! Before unscrewing the filter, we
recommend you place an absorbent cloth
under it to keep the floor dry. A small
amount of water will come out of the filter
as you remove it - this is normal.
! Turn the filter counter-clockwise to the
limit stop.
! Remove and clean the filter; when
finished, replace it turning it clockwise.
The filter handle will be locked when it is
not possible to turn any further and the
handle is horizontal. Smearing a small
amount of liquid soap on the filter seal will
help refitting.
! Repeat the previous steps in reverse
order to reassemble all parts.
B
A
! If the appliance is kept in a non-heated
room for long periods of time, all water
residues must be completely removed
from the pipes.
! Disconnect the machine from the power
supply socket.
! Detach the tube from the drainage system
and clip on the rear of the machine and
lower it, fully draining water into a bowl.
! Secure the drain tube with the drainage
system and clip on the rear of the
machine when finished.
! Keep the door glass and gasket clean.
Cleaning the pump filter
Suggestions for moves or
prolonged disuse
FOR MODELS WITH AUTOMATIC
LIQUID DETERGENT AND SOFTENER
DOSING SYSTEM:
should you need to tilt or move the
machine, remove the detergent drawer
before proceeding, keeping it
horizontal so as to avoid any leakage.
!
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6. QUICK USER GUIDE
This washing machine automatically adjusts
the level of the water to the type and
quantity of washing. This system gives a
reduction in energy consumption and a
saving in washing times.
! Turn on the washing machine and select
the required program.
! Adjust the washing temperature if
necessary and press the required "option"
buttons.
! Press the START/PAUSE button to start
washing.
! At the end of the programme, the
message "End" will appear on the display
or, on some models, all wash stage
indicator lights will turn on.
! Turn off the washing machine.
For any type of wash, see the program
table and follow the operating sequence
as indicated.
Water pressure:
min 0.05 Mpa / max 0.8 Mpa
(0.05 MPa dispenses approximately 1 litre
of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp /
Supply voltage: See rating plate.
7. CONTROLS AND
PROGRAMS
A
B
HGECDF
I
L
M
A
Programme selector with OFF
position
B
START/PAUSE button
C
DELAY START button
D
DRYING SELECTION / STEAM
FUNCTION button
E
RAPID / STAIN LEVEL button
F
OPTIONS button
G
TEMPERATURE SELECTION
button
H
SPIN SELECTION button
F+B
Start SMART TOUCH
G+H
KEY LOCK
I
Digital display
L
DOOR LOCKED indicator light
M
SMART TOUCH area
Program selection
DRYING
If you would like the drying cycle to
begin automatically after washing,
select the programme required using
the DRYING SELECTION button.
Or you can finish the wash and then
select the drying programme and
load size.
Wait until the DOOR LOCKED light has
gone out before opening the door.
Technical data
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! Press the START/PAUSE button to start
the selected cycle.
! Once a programme is selected the
programme selector remains stationary on
the selected programme till cycle ends.
! "End" will appear in the display at the
end of the program and the DOOR
LOCKED light will go off, it is now
possible to open the door.
! Switch off the washing machine by
turning the selector to OFF.
! Press to start the selected cycle.
PAUSING THE MACHINE
! Keep the START/PAUSE button pressed
for about 2 seconds (some light indicators
and the residual time display will flash,
showing that the machine is paused).
! Press the START/PAUSE button again to
re-start the programme from the point it
had been paused at.
CANCELLING THE PROGRAMME
! To cancel the programme, set the
selector to the OFF position.
! Wait 2 minutes until the safety device
unlocks the door.
! This button allows you to pre-programme
the wash cycle to delay the start of the
cycle for up to 24 hours.
WARNING:
Don’t touch the display while inserting
the plug because the machines
calibrates the systems during the first
seconds: touching the display, the
machine couldn’t work property. In
this case, remove the plug and repeat
the operation.
PROGRAMME selector with OFF
position
When the programme selector is turned
the display lights up to show the settings
for the programme selected.
For energy saving, at the end of the
cycle or with an inactivity period, the
display level contrast will decrease.
N.B.: To switch the machine off, turn
the programme selector to the OFF
position.
The programme selector must be
returned to the OFF position at the end
of each cycle or when starting a
subsequent wash cycle prior to the next
programme being selected and started.
START/PAUSE button
Close the door BEFORE selecting the
button START/PAUSE.
When the START/PAUSE button has
been pressed, the appliance can take
few seconds before it starts working.
For safety reasons, in some wash
cycle phases, the door can be opened
only if the level of the water is below
its lower edge and if the temperature
is less than 45°C. If these conditions
are met, wait for the DOOR LOCKED
light to switch off before opening the
door.
DELAY START button
!
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! To delay the start use the following
procedure:
- Select the required programme.
- Press the delay start button once to
activate it (h00 appears on the display)
and then press it again to set a 1 hour
delay (h01 appears on the display). The
pre-set delay increases by 1 hour each
time the button is pressed, until h24
appears on the display, at which point
pressing the button again will reset the
delay start to zero.
- Confirm by pressing the START/PAUSE
button. The delay countdown will begin
and when it has finished the programme
will start automatically.
! It is possible to cancel the delay start by
turning the programme selector to OFF.
If there is a break in the power supply
whilst the machine is operating, when
the power is restored, the machine will
restart from the beginning of the phase it
was in when the power was lost.
This button allows you to choose between
two different options:
- DRYING SELECTION
! For automatic washing/drying cycle:
after the selection of washing programme
according to laundry type, select a degree
of dryness by pressing this button. At the
end of the washing programme, the
selected drying cycle will start
automatically.
If a washing programme is not
compatible with automatic drying
selected, this function will not be
activated.
! If you want delete the selection before
the programme starts, please press
repeatedly the button until the lights go off
or reposition the programme selector to
the OFF position.
! Drying only cycle:
select via the knob the desired drying
programme in conjunction with your
fabrics, by pressing this button it is
possible to select a degree of dryness
that is different to the default one (except
for the wool drying programme).
! To cancel the cycle during the drying
phase, please press the button for about
3 seconds.
! "End" will appear in the display at the
end of the program and the DOOR
LOCKED light will go off, it is now
possible to open the door.
The option buttons should be
selected before pressing the
START/PAUSE button. If an option is
selected that is not compatible with
the selected programme then the
option indicator light first flashes and
then goes off.
DRYING SELECTION / STEAM
FUNCTION
button
If you exceed the maximum dryable
load of laundry indicated in the
programme table, the laundry may not
be dried satisfactory.
WARNING:
After cancelling the drying
programme, the cool down phase will
begin and please wait for about 10/20
minutes before opening the door.
It is also possible to cancel the drying
cycle by turning the programme
selector to the OFF position. It is
necessary to wait for the cooling
phase’s end (10/20 minutes) and the
DOOR LOCKED light to go off before
opening the door.
!
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- STEAM FUNCTION
After the selection of "EASY IRON"
programme, select between three different
intensity of steam treatments that are
suitable for dry or wet clothes and
according to fabric type:
- Easy Iron Synthetics/Mixed
(default selection) P1 appears on the
display
This programme is suitable for synthetics
and mixed clothes. In the case of wet
clothes (i.e. after washing) If relax creases
is selected after spin the dry clothes will
reach the ideal moisture level for an easy
ironing. Medium time.
- Easy Iron Cotton
(only a button push) P2 appears on the
display
This programme is for cotton clothes. In
the case of wet clothes (i.e. after washing)
If relax creases is selected after spin the
dry clothes will reach the ideal moisture
level for an easy ironing. Medium time.
- Steam Refresh
(two button pushes) P3 appears on the
display
Thanks to the steam action, the cycle lets
to refresh and relax clothes’ creases after
use. This programme consists of a start
phase in which the steam in introduced
and the excess moisture is removed at
the final stage to allow prompt use. This
cycle is suitable for dry clothes.
The function is suitable for max up to 1,5 kg
load.
This button allows you to choose between
two different options, depending on the
selected programme:
- RAPID
The button becomes active when
you select the RAPID (14'/30'/44')
programme on the knob and allows you to
select one of three durations indicated.
- STAIN LEVEL button
! Once the programme has been selected
the wash time set for that programme will
be automatically shown.
! This option allows you to choose between
3 levels of wash intensity modifying the
length of the programme, depending on
how much the fabrics are soiled (can only
be used on some programmes as shown
in the table of programmes).
This button allows you to choose between
three different options:
- PREWASHING
! This option allows you to make a prewash
and it is particularly useful for heavily
soiled loads (can be used only on some
programmes as shown in the table of
programmes).
! We recommend you use only 20% of the
recommended quantities shown on the
detergent pack.
- AQUAPLUS
! This option (available only in some
programmes) allows you to wash the load
in a much larger quantity of water and
this, together with the new combined
action of the drum rotation cycles, where
water is filled and emptied, will give you
garments which have been cleaned and
rinsed to perfection so that the detergent
dissolves completely, ensuring an
efficient cleaning action.
! This function is for the people with
delicate and sensitive skin.
RAPID / STAIN LEVEL button
OPTIONS button
!
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19
! This function can be used for children’s
items and for washing of very dirty items,
for which you are required to use a lot of
detergent, or for washing of Towels
whose fibres have the tendency to hold
the detergent.
- HYGIENE +
Activated when you set 60°C of
temperature. This option allows deep
cleaning of your clothes by maintaining the
same temperature for the whole wash.
! This button allows you to change the
temperature of the wash cycles.
! It is not possible to raise the temperature
over the maximum allowed for the
programme, in order to protect the
fabrics.
! If you want carry out a cold wash all the
indicators must be off.
! By pressing this button, it is possible to
reduce the maximum speed, and if you
wish, the spin cycle can be cancelled.
! If the label does not indicate specific
information, it is possible to use the
maximum spin expected in the program.
! To reactivate the spin cycle press the
button until you reach the spin speed you
would like to set.
! It is possible to modify the spin speed
without pausing the machine.
Simultaneously pressing the START/PAUSE
and OPTIONS buttons allows a previously
downloaded cycle to be started whilst the
Smart Touch position is selected on the
programme knob (for downloading cycles
from the App see the relevant section of this
user manual).
! Pressing simultaneously the buttons
TEMPERATURE SELECTION and SPIN
SELECTION for about 3 seconds, the
machine allows you to lock the keys. In
this way, you can avoid making
accidental or unwanted changes if a
button on the display is pressed
accidently during a cycle.
! The key lock can be simply cancelled by
pressing the two buttons simultaneously
again or turning off the appliance.
TEMPERATURE SELECTION
button
SPIN SELECTION button
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum allowed for the
programme.
An over dosing of detergent can
cause excessive foaming. If the
appliance detects the presence of
excessive foam, it may exclude the
spinning phase or extend the duration
of the program and increase water
consumption.
The machine is fitted with a special
electronic device, which prevents the
spin cycle should the load be
unbalanced. This reduces the noise
and vibration in the machine and so
prolongs the life of your machine.
START SMART TOUCH
KEY LOCK
!
20
The display’s indicator system allows you to
be constantly informed about the status of
the machine.
1
7
3 2 4 85 6 109
1) DOOR LOCKED INDICATOR LIGHT
! The indicator light is illuminated when the
door is fully closed.
! When START/PAUSE is pressed on
the machine with the door closed, the
indicator will flash momentarily and then
illuminate.
! Wait until the DOOR LOCKED light has
gone out before opening the door.
2) SPIN SPEED
This show the spin speed of the selected
programme that can be changed or omitted
by the relevant button.
3) WASH TEMPERATURE INDICATOR
LIGHTS
This shows the washing temperature of the
selected programme that can be changed
(where allowed) by the relevant button.
If you want carry out a cold wash all the
indicators must be off.
4) CYCLE DURATION
! When a programme is selected the
display automatically shows the cycle
duration, which can vary, depending on
the options selected.
! Once the programme has started you will
be kept informed constantly of the time
remaining to the end of the wash.
! The appliance calculates the time to the
end of the selected programme based
upon a standard loading, during the cycle,
the appliance corrects the time to that
applicable to the size and composition of
the load.
5) KEY LOCK INDICATOR LIGHT
The indicator light show that the keys
are locked.
6) WI-FI (some models only)
! In the models with the Wi-Fi option, the
icon indicates that the Wi-Fi system is
working.
! For all the information about the
functionality and the instructions for an
easy configuration of the Wi-Fi, please
refer to the "Download" section on
http://simplyfiservice.candy-hoover.com.
7) STAIN LEVEL INDICATOR LIGHT
The indicator light shows the selection of
the relevant option.
Digital Display
Close the door BEFORE selecting the
START/PAUSE button.
If the door is not properly closed,
the light will continue to flash for
about 7 seconds, after which the
start command will be automatically
delete. In this case, close the door
in the proper way and press the
START/PAUSE button.
!
EN
21
8) Kg Detector (function active only on
certain programmes)
! During the first minutes of the cycle, the
"Kg Detector" indicator remain on while
the intelligent sensor will weigh the
laundry and adjust the cycle time, water
and electricity consumption accordingly.
! Through every wash phase "Kg
Detector" allows to monitor information
on the wash load in the drum and in the
first minutes of the wash it:
- adjusts the amount of water required;
- determines the length of the wash cycle;
- controls rinsing according to the type of
fabric selected to be washed it;
- adjusts the rhythm of drum rotation for
the type of fabric being washed;
- recognizes the presence of lather,
increasing, if necessary, the amount of
water during rinsing;
- adjusts the spin speed according to the
load, thus avoiding any imbalance.
9)
DRYING SELECTION INDICATOR LIGHTS
The indicators display the degrees of
dryness that can be selected by the
relevant button:
Automatic drying programmes
EXTRA DRY
(suitable for towels, bathrobes and
bulky loads).
IRON DRY
(that leaves the laundry ready for
ironing).
CUPBOARD DRY
(for items that will be put away
without ironing).
Timed drying programmes
They may be used to select timed
drying programmes.
Cool down phase
Activated during the final cool down
period, in the last 10/20 minutes of
each drying phase.
10) OPTIONS INDICATOR LIGHTS
The indicator lights show the option that
can be selected by the relevant button.
!
22
This appliance is equipped with Smart
Touch technology that allows you to
interact, via the App, with smartphones
based on Android operating system and
equipped with NFC (Near Field
Communication) function.
! Download on your smartphone the
Candy simply-Fi App.
FUNCTIONS
The main functions available using the App
are:
! Voice Assistant – A guide to help you
choose the ideal cycle with only three
voice inputs (clothes/fabrics, color, stain
level).
! Cycles – To download and launch new
washing programmes.
! Smart Care – Smart Check-up and Auto-
Clean cycles and a troubleshooting guide.
! My Statistics – Washing statistics and
tips for a more efficient use of your
machine.
HOW TO USE SMART TOUCH
FIRST TIME - Machine registration
! Enter the "Settings" menu of your
Android smartphone and activate the
NFC function inside the "Wireless &
Networks" menu.
! Turn the knob to the Smart Touch
position to enable the sensor on the
dashboard.
! Open the App, create the user profile and
register the appliance following the
instructions on the phone display or the
"Quick Guide" attached on the machine.
SMART TOUCH
The Candy simply-Fi App is available
for devices running both Android and
iOS, both for tablets and for
smartphones. However, you can
interact with the machine and take
advantage of the potential offered
by Smart Touch only with Android
smartphones equipped with NFC
technology, according to following
functional scheme:
Android smartphone
with NFC technology
Interaction with the
machine + contents
Android smartphone
without NFC technology
Contents only
Android Tablet
Contents only
Apple iPhone
Contents only
Apple iPad
Contents only
The management and the control of the
machine via App is only possible "by
proximity": it is therefore not possible to
perform remote operations (e.g.:
from
another room
; outside of the house).
Get all the details of the Smart Touch
functions, browsing the App in DEMO
mode or go to:
www.candysmarttouch.com
Depending on the smartphone model
and its Android OS version, the
process of the NFC activation may be
different. Refer to the smartphone
manual for more details.
More information, F.A.Q. and the
video for an easy registration are
available on:
www.candysmarttouch.com/how-to
!
EN
23
NEXT TIME – Regular usage
! Every time you want to manage the
machine through the App, first you have
to enable the Smart Touch mode by
turning the knob to the Smart Touch
indicator.
! Make sure you have unlocked your phone
(from stand-by mode) and you have
activated the NFC function; following the
steps mentioned earlier.
! If you want to start a washing cycle, load
the laundry, the detergent and close the
door.
! Select the desired function in the App
(e.g.: starting a programme, the Smart
Check-up cycle, update statistics, etc…).
! Follow the instructions on the phone
display, KEEPING IT ON the Smart
Touch logo on the machine dashboard,
when requested to do so by the App.
! In order to restart a cycle which
has already been downloaded to the
Smart Touch position, select it with
the programme knob, and then
simultaneously press the START/PAUSE
and the OPTIONS buttons as indicated
on the control panel.
NOTES:
Place your smartphone so that the
NFC antenna on its back matches
the position of the Smart Touch logo
on the appliance (as illustred below).
If you do not know the position of
your NFC antenna, slightly move the
smartphone in a circular motion over
the Smart Touch logo until the App
confirms the connection. In order for
the data transfer to be successful, it is
essential TO KEEP THE SMARTPHONE
ON THE DASHBOARD DURING THESE
FEW SECONDS OF THE PROCEDURE;
a message on the device will inform
about the correct outcome of the
operation and advise you when it is
possible to move the smartphone
away.
Thick cases or metallic stickers on
your smartphone could affect or
prevent the transmission of data
between machine and telephone. If
necessary, remove them.
The replacement of some components of
the smartphone (e.g. back cover, battery,
etc...) with non-original ones, could result
in the NFC antenna removal, preventing
the full use of the App.
!
24
PROGRAMME
(MAX.) *
1)
2
1
(see control panel)
(MAX.)
2
1
COTTONS
2)
4)
6
8
9
9
10
12
13
14
90°
( )
ECO
40- 60
ECO 40-60
2)
4)
6
8
9
9
10
12
13
14
60°
ECO
40- 60 +
WASH AND DRY
4
5
5
6
6
9
8
9
-
WOOL/HAND WASH
1
2
2
2
2
2,5
2,5
2,5
30°
SYNTHETICS
2)
4)
3
4
4,5
4,5
5
6
6,5
7
60°
( )
RINSE
-
-
-
-
-
-
-
-
-
DRAIN + SPIN
-
-
-
-
-
-
-
-
-
DRYING
DRY WOOL
1
1
1
1
1
1
1
1
-
LOW HEAT
3
4
4,5
4,5
5
6
6,5
7
-
HIGH HEAT
4
5
5
6
6
9
8
9
-
Easy
Iron 39’
EASY IRON 39'
1,5
1,5
1,5
1,5
1,5
1,5
1,5
1,5
-
30’
14’
44’
14'
1
1,5
1,5
1,5
1,5
2
2
2
30°
RAPID
3)
30'
2
2,5
2,5
2,5
2,5
3
3
3
30°
44'
3
3,5
3,5
3,5
3,5
4
4
4
40°
59’
20°
MIXED &
COLOURED 59'
4)
6
8
9
9
10
12
13
14
40°
59’
PERFECT
COTTON 59'
4)
3
4
4,5
4,5
5
6
6,5
7
40°
49’
SPECIAL 49'
4)
6
8
9
9
10
12
13
14
40°
Touch
Smart
Customizable setting that interacts with the App on your smartphone and to
download the cycles (see the dedicated section). The factory sets the default
programme Auto-Clean, which will sanitize the machine.
Table of programmes
Tabella programmi
!
EN
25
Please read these notes:
* Maximum load capacity of dry clothes,
according to the model used (see control
panel).
(Only for models with liquid
detergent compartment)
When only a limited number of
articles have stains which require
treatment with liquid bleaching
agents, preliminary removal of
stain can be carried out in the
washing machine.
Pour the bleach into the liquid
bleach container, inserted into the
compartment marked "2" in the
detergent drawer, and set the
special programme RINSE.
When this phase has terminated,
switch off the appliance, add
the rest of the fabrics and
proceed with a normal wash on
the most suitable programme.
( )
Only with PREWASH option selected
(programmes with PREWASH option
available).
1)
When a programme is selected,
on the display is shown the
display shows the recommended
wash temperature that can be
reduced (where allowed) by the
relevant button.
2)
For the programmes shown you
can adjust the duration and
intensity of the wash using the
STAIN LEVEL button.
3)
Selecting the RAPID program on
the knob, it will be possible to
select with the RAPID button, one
of the three rapid programs
available among 14’, 30’ and 44’.
4)
Programmes for automatic drying.
INFORMATION FOR THE TEST
LABORATORIES
STANDARD PROGRAMMES
ACCORDING TO
Directive 96/60/CE
WASHING:
ECO 40-60 PROGRAMME
SETTING THE TEMPERATURE TO
60°C
DRYING:
DRYING PROGRAMME
HIGH HEAT (COTTON)
DEGREE OF DRYNESS
CUPBOARD DRY
_______________________________________
STANDARD PROGRAMMES
ACCORDING TO
(EU) No 2019/2023
WASHING:
ECO 40-60 PROGRAMME
WASH AND DRY:
ECO 40-60 PROGRAMME +
DEGREE OF DRYNESS
CUPBOARD DRY
!
26
To clean different types of fabrics and
various levels of dirt, the washing machine
has specific programs to meet every need
of washing (see table of programmes).
WASHING
This programme is suitable for washing
coloured cotton garments at 40°C or for
ensuring the highest degree of cleanliness for
cotton resistant laundry washing at 60°C or
90°C. The final spin is at maximum speed that
ensures excellent water removal.
ECO 40-60
The ECO 40-60 programme is able to clean
normally soiled cotton laundry declared to
be washable at 40°C or 60°C, together in
the same cycle. This programme is used
to assess the compliance with the EU
Ecodesign legislation (environmentally
friendly products design).
WASH AND DRY (ECO 40-60 + )
The WASH AND DRY cycle is able to clean
normally soiled cotton laundry declared to
be washable at 40°C or 60°C, together in
the same cycle, and to dry it in such a
way that it can be immediately stored in
a cupboard. This programme is used to
assess the compliance with the EU
Ecodesign legislation (environmentally
friendly products design).
WOOL/HAND WASH
This programme performs a wash cycle
dedicated to the wool fabrics that can be
washed in a washing machine, the articles
to be washed by hand or laundry items
made from silk or specified as "Wash as
Silk" on the fabric label.
SYNTHETICS
This programme allows you to wash
different type’s fabrics and different colours
all together. The rotation movement of the
drum and the water levels are optimized,
both during the washing the rinsing phase.
The accurate spin action, ensures a
reduced formation of creases in the fabrics.
RINSE
This program performs 3 rinses with an
intermediate spin (which can be reduced or
excluded by using the appropriate button). It
is used for rinsing any type of fabric, for
example after a wash carried out by hand.
DRAIN + SPIN
The program completes the drain and a
maximum spin. It is possible to delete or
reduce the spin through the SPIN
SELECTION button.
EASY IRON 39'
This exclusive programme uses a steam
treatment that allows you to reduce and relax
the creases reaching the ideal moisture level
easier ironing. Through a dedicated button it’s
possible to select three different levels of
intensity, customizing for dry or wet items, and
accordingly on the type of fabric.
RAPID (14'/30'/44')
Saving without compromising! This new
programme may be used to obtain excellent
results while saving water, energy,
detergent and time. This option washes at a
medium temperature suitable for any kind of
fabric. Recommended for small loads and
lightly soiled items.
Description of programmes
Choose programme in accordance
with the laundry instructions appearing
on labels, especially the maximum
recommended temperature.
WARNING:
IMPORTANT WASH PERFORMANCE
ADVICE.
! New, coloured garments should be
washed separately for at least 5 or 6
washes.
! Certain large dark items such as
jeans and towels should always be
washed separately.
! Never mix NON COLOURFAST fabrics.
!
EN
27
MIXED & COLOURED 59' *
This programme offers you the freedom to
wash all kinds of fabrics and non-fading
colours together, with a full load, obtaining
excellent results in only 59 minutes. With
washing at medium temperature, this
programme is recommended for laundry
that is not particularly dirty.
* Preset temperature of 20°C (modifiable
by the relevant button). The washing
cycle is also suitable for washing cotton
fabrics.
PERFECT COTTON 59'
This programme guarantees excellent
results for cotton laundry. This option was
designed to cut washing time at medium
temperatures for medium-soiled cotton
laundry. Fill the machine only halfway for
best results.
SPECIAL 49'
This programme’s innovative technology
cuts the amount of time we spend doing
laundry ensuring anyway high washing
performance at medium temperatures in
only 49 minutes. Fill machine only half full
for best results.
DRYING
The drum changes direction during the drying
cycle to prevent the laundry from tangling and
producing even more drying. Cool air is used
during the last 10/20 minutes of the drying
cycle to minimize creasing.
DRY WOOL
Low temperature drying programme, ideal
to dry woollen clothes with maximum care
and softness, reducing rubbing of fabrics
and avoid possible felting. It’s suggested to
reverse clothing before drying. Timing is
related to the amount of the washing and
the spin speed selected for the wash.
The cycle is suitable for small loads up to
1 kg (3 sweaters).
LOW HEAT
Low temperature drying programme
recommended for synthetics and mixed fibres
(always refer to the laundry care label).
HIGH HEAT
High temperature drying programme
recommended for cottons and linen items
(always refer to the laundry care label).
Smart Touch
Customizable setting of the knob that you
have to select when you would like to
transfer a command from the App to the
machine and to download/start a cycle (see
the dedicated section and the user manual
of the App for more info).
In the Smart Touch option the factory sets
as a default the "Auto-Clean" cycle, made
to clean the drum, remove bad smells and
extend the life of the washing machine.
Make sure there is no load in the drum
before starting the "Auto-Clean" cycle, use
a proprietary washing machine cleaning
agent or powder detergent. Leave the door
of the machine open at the end of the cycle
to allow the drum to dry.
Recommended every 50 washes.
WARNING:
Dispensers used for concentrated
powders and liquid detergents must
be removed from the drum before
commencing the tumble drying
programmes.
The wool drying cycle of this
machine has been approved by "The
Woolmark Company" for the drying
of machine washable wool products
provided that the products are
washed and dried according to the
instructions on the garment label and
those issues by the manufacturer of
this machine.
The Woolmark symbol is a
Certification mark in many countries.
M1715
!
28
8. DRYING CYCLE
! Drying guidance advice is general, but
practical experience of using the product
will help you to achieve the best drying
results.
! We recommend setting a lower drying
time than indicated, when first using the
appliance in order to establish the degree
of dryness required.
! We recommend not drying fabrics that
fray easily, such as rugs or garments with
a deep pile, in order to avoid air duct
clogging.
! We recommend that you sort the laundry
by the following methods:
- By drying care symbols, which are
displayed on the clothing labels
Suitable for tumble drying.
Tumble dry at high temperature.
Tumble dry at low temperature only.
DO NOT tumble dry.
- By size and thickness
Whenever the wash load is bigger than
the drying capacity, separate the clothes
according to thickness (e.g. towels from
thin underwear).
- By fabric type
Cottons/linen: towels, cotton jersey, bed
and table linen.
Synthetics: blouses, shirts, overalls, etc.
made of polyester or polyamide, as well
as for cotton/synthetic mixes.
! Only dry pre-spun laundry.
! Open the door.
! Fill with the laundry, not exceeding the
maximum drying load indicated in the
programme table. For large items (e.g.
sheets) or very absorbent items (e.g.
towels or jeans), it is a good idea to
reduce the load.
! Close the door.
! Turn the programme dial to the more
suitable drying programme for your laundry.
! The washer dryer can perform the
following types of drying:
- Low temperature drying programme
recommended for wool fabrics
( symbol on programme dial).
- Low temperature drying programme
recommended for mixed fabrics
(synthetics/cotton) synthetic fabrics
( symbol on programme dial).
- High temperature drying programme
recommended for cotton, terry
toweling, linen, hemp fabrics, etc...
( symbol on programme dial).
! Select the degree of dryness that you
require:
EXTRA DRY
(suitable for towels, bathrobes and
bulky loads).
IRON DRY
(that leaves the laundry ready for
ironing).
CUPBOARD DRY
(for items that will be put away
without ironing).
If the fabric does not have a care label,
you should assume that it is not
suitable for drying.
The correct way to dry
!
EN
29
! If you wish to select a timed drying
programme, press the DRYING
SELECTION button until the required
time indicator lights up.
! The washer dryer will calculate the time
needed for drying and the level of
moisture remaining in the laundry,
according to the load and drying type
selected.
! Check that the tap is turned on and that
the discharge hose is positioned
correctly.
! Press the START/PAUSE button (the
display will show the drying time
remaining).
! The drying programme indicator will be
on, until the cool down phase begins and
the corresponding indicator is on.
! When the programme is finished the word
"End" will appear on the display. After
5 minutes the appliance will go into
standby mode (on certain models, the
display will show two lines).
! Switch off the machine by turning the
programme selector to the OFF position.
! Open the door and remove the laundry.
! Turn off the tap.
CANCELLING THE DRYING PROGRAMME
! To cancel the drying programme, press
and hold the DRYING SELECTION
button for about 3 seconds.
In order to ensure the correct operation
of the appliance, it is advisable not to
interrupt the drying phase unless it is
absolutely necessary.
By selecting the wool drying
programme, it's not possible to select
a degree of dryness different from the
default one.
WARNING:
Do not dry articles with special
padding (e.g. quilts, quilted anoraks,
etc.) and very delicate fabrics.
If garments are drip/dry, load less
items to prevent creasing.
The appliance calculates the time to
the end of the selected programme
based upon a standard loading.
During the cycle, the appliance
corrects the time according to the size
and composition of the load.
During the drying phase the drum will
accelerate to a higher speed to
distribute the load and to optimize the
drying performance.
WARNING:
After cancelling the drying programme,
the cool down phase will begin and you
must wait for about 10/20 minutes
before opening the door.
!
30
9. AUTOMATIC WASHING/
DRYING CYCLE
- Washing
! Open the drawer and put in the correct
amount of detergent.
! Refer to the list of washing programmes
for the fabrics to be washed (e.g. very
dirty cotton) and turn the selector knob to
the required programme.
! Adjust the wash temperature if
necessary.
! Press the option buttons (if required).
! Check that the tap is turned on and that
the discharge hose is positioned
correctly.
- Drying
! Select the degree of dryness that you
require:
EXTRA DRY
(suitable for towels, bathrobes and
bulky loads).
IRON DRY
(that leaves the laundry ready for
ironing).
CUPBOARD DRY
(for items that will be put away
without ironing).
! If you wish to select a timed drying
programme, press the DRYING
SELECTION button until the required
time indicator lights up.
! Press the START/PAUSE button.
! At the end of the wash phase the display
will show the drying time remaining.
! The drying programme indicator will be
on, until the cool down phase begins and
the corresponding indicator is on.
! When the programme is finished the word
"End" will appear on the display. After 5
minutes the appliance will go into
standby mode (on certain models, the
display will show two lines).
! Switch off the machine by turning the
programme selector to the OFF position.
! Open the door and remove the laundry.
! Turn off the tap.
CANCELLING THE DRYING PROGRAMME
! To cancel the drying programme, press
and hold the DRYING SELECTION
button for about 3 seconds.
In order to ensure the correct operation
of the appliance, it is advisable not to
interrupt the drying phase unless it is
absolutely necessary.
You cannot exceed the maximum
dryable load of laundry indicated in
the programme table, otherwise the
laundry will not be dried satisfactory.
By selecting the wool programme,
only the default degree of dryness is
available.
WARNING:
After cancelling the drying programme,
the cool down phase will begin and you
must wait for about 10/20 minutes
before opening the door.
!
EN
31
10. TROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ERROR CODE FORMAT
Error shown
Possible causes and practical solutions
E2 (with display)
2 flashes of the LEDs
(without display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
Check that the filter is not clogged or that there are no foreign bodies
inside the filter compartment that can obstruct the proper flow of water.
E3 (with display)
3 flashes of the LEDs
(without display)
The washing machine does not drain water.
Check that the filter is not clogged or that there are no foreign bodies
inside the filter compartment that can obstruct the proper flow of water.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)
4 flashes of the LEDs
(without display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
7 flashes of the LEDs
(without display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
FOR SMART TOUCH MODELS
The Candy simply-Fi app has a Smart Check-up function that allows you to confirm
the functionality and status of the product at any time. To use the Candy simply-Fi app you
will need an Android smartphone with NFC technology. More info can be found on the App.
If the display of the machine is showing an error (by a code or blinking LEDs), you
should turn on the App on your Android smartphone, with NFC on.
Place your smart phone against the Smart Touch logo on the control panel. You should
now be able to read the fault directory to solve the issue.
! Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
! Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
!
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OTHER ANOMALIES
Problem
Possible causes and practical solutions
The washing machine
does not work / start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the
floor near the
washing machine
This may be due to a leak from the seal between the tap, supply
hose and fill valve; in this case, replace it and tighten the hose
connections correctly.
Make sure the front filter is correctly closed.
The washing machine
does not spin
The machine is fitted with a detection system that protects the load
and product from damage if the load is not balanced before spinning.
This may result in:-
• The machine attempts to balance the load, increasing the time of
spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations /
noises are heard
during the spin cycle
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due to an act or omission of the manufacturer. If
a fault is found to be caused by factors outside the product supplied, miss-use or
as a result of the instructions on use not being followed, a charge may be
applied.
!
EN
33
It is always recommended to use original
spare parts, that are available at our
Authorised Customer Service Centres.
By placing the mark on this
product, we are confirming compliance
to all relevant European safety, health
and environmental requirements which
are applicable in legislation for this
product.
The manufacturer declines all
responsibility for any printing errors in
the booklet included with this product.
Moreover, it also reserves the right to
make any changes deemed useful to its
products without changing their
essential characteristics.
Warranty
The product is guaranteed under the
terms and conditions stated on the
certificate included with the product. The
certificate has to be stored so as to be
shown to the Authorized Customer
Service Centre in case of need. You can
also check the warranty conditions on
our web site. To obtain assistance,
please fill in the form on-line or contact
us at the number indicated on the
support page of our web site.
hldsk
hldsk
- CSWS T M E -
20.11 - 43037717.A - IDM s.r.l.