Canon G7040 User Manual
Displayed below is the user manual for G7040 by Canon which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
G7000 series
Online Manual
English
Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Photos from a Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Connects to Another Computer via LAN/Changes from USB to LAN Connection. . . . . . . . . . . . . . . . . . 56
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection. . . . . . . . . . 63
IJ Network Device Setup Utility (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 68
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Where to Load Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Loading Documents in the ADF (Auto Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . 116
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
FAX settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Other dev. settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Economy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 231
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Scanning from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Preparing for Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Connecting Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Setting Telephone Line Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Setting Sender Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Registering Recipients Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Registering Fax/Telephone Number of Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Registering Recipients in Group Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Changing Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Deleting Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Printing List of Registered Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Registering Recipients Using Speed Dial Utility2 (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Starting Up Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Speed Dial Utility2 Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Saving Registered Telephone Directory on Printer to Your Computer. . . . . . . . . . . . . . . . . . . . . 296
Registering a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . 297
Changing a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Deleting a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Changing Sender Information Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Registering/Changing Rejected Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . 303
Registering Telephone Directory Has been Saved on Your Computer to Printer. . . . . . . . . . . . . 304
Sending Faxes Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Sending Faxes by Entering Fax/Telephone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Resending Faxes (Redialing Busy Number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Setting Items for Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Sending Faxes from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Sending Faxes Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
General Notes (Fax Transmission Using AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Changing Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Substitute Reception in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Other Useful Fax Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Document Stored in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Printing Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Deleting Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 343
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking LAN Cable and Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Printer's Wired LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 371
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 378
Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Ink Runs Out Fast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 395
Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Error Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Scanning Does Not Start / Scanning Does Not Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Items Cannot Be Scanned Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Faxing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Problems Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Cannot Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Errors Often Occur When Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Problems Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Cannot Receive a Fax/Cannot Print a Fax/"Received in memory" Appears. . . . . . . . . . . . . . . . . 420
Telephone Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Cannot Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Telephone Disconnects During a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Poor Quality Fax Received. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Four-Digit Alphanumeric Characters Appear on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Paper is Not in the Cassette (1003). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
12
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
13
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad,
iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and
Google Play Logo are trademarks of Google LLC.
• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
• USB Type-C™ is a trademark of USB Implementers Forum.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
Copyright (c) 2003-2015 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
14
Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
1. Definitions.
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15
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16
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Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any
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END OF TERMS AND CONDITIONS
---- Part 1: CMU/UCD copyright notice: (BSD like) -----
Copyright 1989, 1991, 1992 by Carnegie Mellon University
Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California
All Rights Reserved
Permission to use, copy, modify and distribute this software and its documentation for any purpose and
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CMU and The Regents of the University of California not be used in advertising or publicity pertaining to
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CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES
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PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION,
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----
Copyright (c) 2001-2003, Networks Associates Technology, Inc
All rights reserved.
17
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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used to endorse or promote products derived from this software without specific prior written permission.
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AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----
Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
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---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----
Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All
rights reserved.
18
Use is subject to license terms below.
This distribution may include materials developed by third parties.
Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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---- Part 5: Sparta, Inc copyright notice (BSD) -----
Copyright (c) 2003-2012, Sparta, Inc
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
19
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 oss@fabasoft.com
Author: Bernhard Penz <bernhard.penz@fabasoft.com>
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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20
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IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
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---- Part 8: Apple Inc. copyright notice (BSD) -----
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---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----
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21
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
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LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
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22
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
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COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
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RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
Written by Joel Sherrill <joel@OARcorp.com>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
23
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
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Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
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(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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following disclaimer.
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following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
24
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all
encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The
FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
25
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
o freetype@nongnu.org
26
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
o freetype-devel@nongnu.org
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
27
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
28
Printing Photos from a Computer
This section describes how to print photos with Easy-PhotoPrint Editor.
1. Open rear tray cover (A). Pull straight up and fold back paper support (B).
2. Open the feed slot cover (C).
3. Slide right paper guide (D) to open both paper guides.
4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.
30
5. Slide right paper guide (D) to align with both sides of paper stack.
6. Close feed slot cover (C) gently.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
31
7. Press the OK button.
8. Use the button to select the size of the loaded paper on the rear tray, then press the
OK button.
Note
•The (asterisk) on the LCD indicates the current setting.
9. Use the button to select the type of the loaded paper on the rear tray, then press the
OK button.
Follow the instructions of any messages displayed to register the paper information.
10. Open operation panel (E), pull out paper output tray (F), and then open output tray
extension (G).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
11. Start Easy-PhotoPrint Editor.
For Windows:
The procedure below is for a computer running the Windows 10 operating system.
32
From the Start menu, select (All apps >) Canon Utilities > Easy-PhotoPrint Editor.
For macOS:
From the Go menu in Finder, select Application and double-click the Canon Utilities folder, the Easy-
PhotoPrint Editor folder, and then the Easy-PhotoPrint Editor icon.
12. Click Photos icon (H).
13. Click Browse (I) in Computer: and select folder with photos you want to print.
14. Click photos (J) you want to print and select Open (K).
For Windows:
To select two or more photos at a time, click photos while pressing the Ctrl key.
For macOS:
To select two or more photos at a time, click photos while pressing the command key.
33
15. Specify number of copies and other options under Print Settings (L).
For Windows:
Specify the number of copies, your model name, the paper size, and other options.
For macOS:
Specify the number of copies, the paper size, and other options.
Note
• Selecting Same No. of each photo enables you to specify the number of copies for all photos
with a single setting.
• Selecting Same No. of each photo disables the number-of-copies setting specified for each
photo. When unchecked, the previous settings for each copy are re-enabled. for specifying
the number of copies is also re-enabled.
16. Start printing.
For Windows:
Click Print (M).
For macOS:
Click Next. When the Print dialog appears, specify your model name, paper, and other options, and then
click Print.
34
Note
• Easy-PhotoPrint Editor lets you easily create and print original collages, cards, or calendars using your
favorite photos.
Easy-PhotoPrint Editor Guide
35
Printing Photos from a Smartphone/Tablet
This section describes how to print photos with Canon PRINT Inkjet/SELPHY.
For details on how to download Canon PRINT Inkjet/SELPHY, see below.
Print Photos from Your Smartphone
1. Open rear tray cover (A). Pull straight up and fold back paper support (B).
2. Open the feed slot cover (C).
3. Slide right paper guide (D) to open both paper guides.
4. Load photo paper in portrait orientation WITH PRINT SIDE FACING UP.
36
5. Slide right paper guide (D) to align with both sides of paper stack.
6. Close feed slot cover (C) gently.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
37
7. Press the OK button.
8. Use the button to select the size of the loaded paper on the rear tray, then press the
OK button.
Note
•The (asterisk) on the LCD indicates the current setting.
9. Use the button to select the type of the loaded paper on the rear tray, then press the
OK button.
Follow the instructions of any messages displayed to register the paper information.
10. Open operation panel (E), pull out paper output tray (F), and then open output tray
extension (G).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
11. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.
12. Select Photo Print on Canon PRINT Inkjet/SELPHY.
38
The list of photos saved on your smartphone/tablet is displayed.
13. Select a photo.
You can also select multiple photos at once.
14. Specify the number of copies, paper size, etc.
15. Start printing.
39
Copying
This section describes how to load originals and copy them to plain paper loaded in the cassette.
1. Pull out the cassette (A) from the printer.
2. Slide paper guides (B) in front and (C) on right to open guides.
3. Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN.
4. Align paper guides (B) in front and (C) on right with paper length and width.
40
5. Insert cassette into printer.
After inserting the cassette into the printer, the paper information registration screen for the cassette
appears on the LCD.
6. Press the OK button.
7. Use the button to select the size of the loaded paper in the cassette, then press the
OK button.
41
Note
• The (asterisk) on the LCD indicates the current setting.
8. Check media type and press OK button.
Follow the instructions of any messages displayed to register the paper information.
9. Open operation panel (D), pull out paper output tray (E), and then open output tray
extension (F).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
10. Press the COPY button (G).
11. Open document cover (H).
12. Load original WITH SIDE TO COPY FACING DOWN and align it with alignment mark (I).
42
Faxing
Fax multiple documents in black and white as follows.
1. Open the document tray (A).
2. Slide the document guide (B) all the way out.
3. Insert the document WITH THE SIDE TO SCAN FACING UP.
4. Align document guide (B) with document width.
45
Network
Available Connection Methods
The following connection methods are available on the printer.
•Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the network name (SSID) and security protocol on the
printer.
◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
•Wireless Direct
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the network name (SSID) and security protocol are specified automatically.
•Wired Connection
Connect the printer and hub/router using a LAN cable. Prepare a LAN cable.
47
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB
cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN
Connection.
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Changing the Connection Mode
• To add computer/smartphone/tablet to the printer:
Connects to Another Computer via LAN/Changes from USB to LAN Connection
• To use Wireless Direct temporarily:
Printing/Scanning with Wireless Direct
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
Checking Printer Connection Status Using IJ Network Device Setup Utility
• Performing/Changing Network Settings (Windows)
For Windows, you can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/macOS)
You can diagnose or repair network settings using IJ Network Device Setup Utility.
◦For Windows:
IJ Network Device Setup Utility (Windows)
◦For macOS:
IJ Network Device Setup Utility (macOS)
Network Connection Tips
See below for tips on using the printer via network connection.
Network Connection Tips
Handling Printer Configuration using the Web Browser
Countermeasures against Unauthorized Access
Troubleshooting
See Network Settings and Common Problems for troubleshooting on network connection.
48
Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your
device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
When you connect a device and the printer using Wireless Direct, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.
To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
50
• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
51
Default Network Settings
LAN Connection Defaults
Item Default
Change wireless/wired LAN Disable LAN
Network name (SSID) BJNPSETUP
Wi-Fi security Disable
IP address (IPv4)Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 15 minutes
Enab./disab. Bonjour Enable
Service name Canon G7000 series
LPR setting Enable
RAW protocol Enable
LLMNR Enable
PictBridge commun. (Enable/disable)Enable
DRX setting (Wired LAN)Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings
Wireless Direct Defaults
Item Default
Network name (SSID) for wireless direct DIRECT-abXX-G7000series *1
WL Direct dev. name DIRECT-abXX-G7000series *1
Password YYYYYYYYYY *2
Security method WPA2-PSK (AES)
53
Confirm request Displayed
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
*2 The password is specified automatically when the printer is turned on for the first time.
54
Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
•For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
•For macOS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Printing Network Settings
Note
• You can check the serial number by displaying on the LCD.
System information
55
Connects to Another Computer via LAN/Changes from USB to
LAN Connection
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click
here and perform setup.
56
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1. Check that printer is turned on.
2. Load three sheets of A4 or Letter-sized plain paper.
3. Press Setup button.
The Setup menu screen appears.
4. Select Device settings and press OK button.
5. Select LAN settings and press OK button.
6. Select Print LAN details and press OK button.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num-
ber
Item Description Setting
1 Product Information Product information –
1-1 Product Name Product name XXXXXXXX
1-2 ROM Version ROM version XXXXXXXX
1-3 Serial Number Serial number XXXXXXXX
2 Network Diagnostics Network diagnostics –
2-1 Diagnostic Result Diagnostic result XXXXXXXX
2-2 Result Codes Result codes XXXXXXXX
2-3 Result Code Details Result code details http://canon.com/ijnwt
3 Wireless LAN Wireless LAN Enable/Disable
3-2 Infrastructure Infrastructure Enable/Disable
3-2-1 Signal Strength Signal strength 0 to 100 [%]
3-2-2 Link Quality Link quality 0 to 100 [%]
57
3-2-3 Frequency Frequency XX (GHz)
3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-2-5 Connection Connection status Active/Inactive
3-2-6 SSID SSID Wireless LAN network name (SSID)
3-2-7 Channel Channel XX (1 to 13)
3-2-8 Encryption Encryption method none/WEP/TKIP/AES
3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64
3-2-10 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK
3-2-11 TCP/IPv4 TCP/IPv4 Enable/Disable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17 Link Local Prefix
Length
Link local prefix length XXX
3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19 Stateless Prefix
Length1
Stateless prefix length
1
XXX
3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21 Stateless Prefix
Length2
Stateless prefix length
2
XXX
3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23 Stateless Prefix
Length3
Stateless prefix length
3
XXX
3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25 Stateless Prefix
Length4
Stateless prefix length
4
XXX
58
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33 IPsec IPsec setting Active/Inactive
3-2-34 Security Protocol Security method ESP/ESP & AH/AH
3-3 Wireless Direct/Access
Point Mode
Operation mode for
Wireless Direct
Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password (10 alphanumeric characters)
3-3-5 Channel Channel XX (1 to 13)
3-3-6 Encryption Encryption method none/WEP/TKIP/AES
3-3-7 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable/Disable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14 Link Local Prefix
Length
Link local prefix length XXX
3-3-15 IPsec IPsec setting Active/Inactive
3-3-16 Security Protocol Security method –
4 Wired LAN Wired LAN Enable/Disable
59
4-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
4-2 Connection Wired LAN status Active/Inactive
4-3 TCP/IPv4 TCP/IPv4 Enable/Disable
4-4 IP Address IP address XXX.XXX.XXX.XXX
4-5 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
4-6 Default Gateway Default gateway XXX.XXX.XXX.XXX
4-7 TCP/IPv6 TCP/IPv6 Enable/Disable
4-8 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-9 Link Local Prefix
Length
Link local prefix length XXX
4-10 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-11 Stateless Prefix
Length1
Stateless prefix length
1
XXX
4-12 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-13 Stateless Prefix
Length2
Stateless prefix length
2
XXX
4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-15 Stateless Prefix
Length3
Stateless prefix length
3
XXX
4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-17 Stateless Prefix
Length4
Stateless prefix length
4
XXX
4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
60
4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-25 IPsec IPsec setting Active/Inactive
4-26 Security Protocol Security method ESP/ESP & AH/AH
4-27 Wired LAN DRX Discontinuous recep-
tion (wired LAN)
Enable/Disable
5 Other Settings Other settings –
5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)
5-2 Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct (Up to 32 alphanumeric
characters)
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-13 PictBridge Commun. PictBridge Communica-
tion
Enable/Disable
5-14 DNS Server Obtain DNS server ad-
dress automatically
Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
5-16 Secondary Server Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21 Cert. Fin-
gerprt(SHA-256)
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
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("XX" represents alphanumeric characters.)
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Reconfiguration Method of LAN Connection/Reconfiguration
Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Reconfiguration Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Follow either procedure below to change LAN connection method (wired or Wi-Fi).
•For Windows:
◦ Click here and redo setup.
◦ Enable Wi-Fi or wired LAN on the operation panel of the printer. After that, perform settings on the
Network Settings screen on IJ Network Device Setup Utility.
For details, refer to Performing/Changing Wi-Fi Settings or Performing/Changing Wired LAN
Connection (Ethernet Cable) Settings.
•For macOS:
◦ Click here and redo setup.
Reconfiguration Method of Wi-Fi Connection
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).
•For Windows:
◦ Click here and redo setup.
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy WL connect
mode on the printer following the procedure below.
1. Check that printer is turned on.
2. Press and hold (Wireless connect) button for 3 seconds.
LCD and Operation Panel
3. Perform operations following instructions on your smartphone or tablet.
4. If message saying setup is completed appears, press OK button.
•For macOS:
Click here and redo setup.
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IJ Network Device Setup Utility
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status
of the printer and computer.
Important
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of firewall.
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Starting Up IJ Network Device Setup Utility
Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.
When you start up IJ Network Device Setup Utility, the screen below appears.
Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility
starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings
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Diagnosing and Repairing Network Settings
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
• Some models do not support diagnosis and repair function.
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations
following the instructions on the screen.
Note
• This function checks the following items:
whether the computer is connected to the router
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
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List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
• G4000 series
• PRO-500 series
• PRO-1000 series
• MB2100 series
• MB2700 series
• MB5100 series
• MB5400 series
• iB4000 series
• PRO-520
• PRO-540
• PRO-560
• PRO-540S
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-6000
• PRO-4000S
• PRO-6000S
• TS9000 series
• TS8000 series
• TS6000 series
• TS5000 series
• MG3000 series
• E470 series
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Paper Sources
The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).
You can load all supported paper on the rear tray.
Supported Media Types
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• When printing, select the correct page size and media type. If you select the wrong page size or media
type, the printer may feed paper from the wrong paper source or may not print with the proper print
quality.
For details on how to load paper in each paper source, see below.
Loading Paper in the Rear Tray
Loading Paper in the Cassette
Loading Envelopes in Rear Tray
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Loading Paper in the Rear Tray
You can load plain paper or photo paper.
You can also load envelopes on the rear tray.
Loading Envelopes in Rear Tray
Important
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a
paper jam.
Note
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Supported Media Types.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
•If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is
Scratched.
•When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open rear tray cover (A). Pull straight up and fold back paper support (B).
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3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
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6. Slide right paper guide (D) to align with both sides of paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
•Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause
paper jams.
Note
•Do not load sheets of paper higher than the load limit mark (G).
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7. Close feed slot cover (C) gently.
Important
• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
8. Press the OK button.
9. Use the button to select the size of the loaded paper on the rear tray, then press the
OK button.
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Note
•The (asterisk) on the LCD indicates the current setting.
10. Use the button to select the type of the loaded paper on the rear tray, then press the
OK button.
Follow the instructions of any messages displayed to register the paper information.
11. Open operation panel (H), pull out paper output tray (I), and then open output tray
extension (J).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
Note
• There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
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Loading Paper in the Cassette
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• In the cassette, be sure to load only plain paper.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is
Scratched.
2. Pull out the cassette (A) from the printer.
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3. Slide paper guides (B) in front and (C) on right to open guides.
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in
center of cassette.
Important
• Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can
cause paper jams.
Note
•Align the paper stack with the edge of the cassette as shown in the figure below.
If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
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5. Slide front paper guide (B) to align it with paper stack.
Align paper guide with where it clicks into place.
6. Slide right paper guide (C) to align it with paper stack.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
Note
•Do not load sheets of paper higher than the load limit mark (G).
•Keep the paper stack height below the tabs (H) of the paper guides.
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7. Insert cassette into printer.
Push the cassette into the printer until it stops.
After inserting the cassette into the printer, the paper information registration screen for the cassette
appears on the LCD.
8. Press the OK button.
9. Use the button to select the size of the loaded paper in the cassette, then press the
OK button.
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Note
• The (asterisk) on the LCD indicates the current setting.
10. Check media type and press OK button.
Follow the instructions of any messages displayed to register the paper information.
11. Open operation panel (I), pull out paper output tray (J), and then open output tray extension
(K).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded in the cassette matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
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Loading Envelopes in Rear Tray
You can load Envelope DL and Envelope Com 10 on the rear tray.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Printing of envelopes from the operation panel or from a PictBridge (Wi-Fi) compliant device is not
supported.
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
•If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
•The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2. Open rear tray cover (A). Pull straight up and fold back paper support (B).
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3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
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6. Slide right paper guide (D) to align with both sides of envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note
•Do not load envelopes higher than the load limit mark (E).
7. Close feed slot cover (C) gently.
Important
•If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
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After closing the feed slot cover, the paper information registration screen for the rear tray appears on
the LCD.
8. Press the OK button.
9. Use button to select size of loaded envelopes on rear tray and press OK button.
Note
• The (asterisk) on the LCD indicates the current setting.
10. Use button to select Envelope and press OK button.
Follow the instructions of any messages displayed to register the paper information.
11. Open operation panel (F), pull out paper output tray (G), and then open output tray
extension (H).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
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Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
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Where to Load Originals
The printer has two positions to load originals: platen and ADF (Auto Document Feeder).
Select the position to load the original according to the size, type, or usage.
Note
• For details on the supported originals, see below.
Supported Originals
Loading Documents, Photos, or Book on Platen
Loading Two or More Sheets of Document of the Same Size and
Thickness in the ADF
You can also load a sheet of document in the ADF.
Note
• To scan the original at optimum quality, load it on the platen.
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Loading Originals on Platen
1. Open the document cover.
2. Load original WITH SIDE TO SCAN FACING DOWN on platen.
Loading Based on Use
Supported Originals
Important
• Be sure to observe the following when loading the original on the platen.
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing
down the original.
3. Close the document cover gently.
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Important
• After loading the original on the platen, be sure to close the document cover before starting to copy, fax,
or scan.
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Loading Documents in the ADF (Auto Document Feeder)
Load A4, B5, A5, letter-size originals in the ADF (Auto Document Feeder).
Important
• Be careful not to let anything get inside the document output slot. It may cause damage.
Note
• To scan a document at optimum quality, load it on the platen.
1. Make sure any original has been removed from platen.
2. Open document tray (A).
3. Slide the paper guides (B) all the way out.
4. Insert document WITH SIDE TO SCAN FACING UP in document tray, until you hear a
beep sound.
Insert the document until it stops.
Note
•For details on the supported originals, see below.
Supported Originals
5. Adjust document guide (B) to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed properly.
91
92
Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying or Faxing Loading the Original to Be
Aligned with the alignment mark
Scanning by detecting the type and
size of the original automatically
If you scan using the operation panel,
press the SCAN button and select Auto
scan for Original type.
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
press the SCAN button, select Docu-
ment or Photo for Original type, and
then specify a standard size (A4, Letter,
etc.) for Scan size.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select
Auto scan for Original type.
• Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Singl for Scan size.
Loading Only One Original in
Center of Platen
Scanning two or more originals
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select
Auto scan for Original type.
• Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Multi for Scan size.
Loading Two or More Originals
on Platen
Note
• For details on how to scan from the computer and how to load originals, see below.
For Windows:
Scanning from Computer (Windows)
For macOS:
Scanning from Computer (macOS)
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Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
Important
• The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
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Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
Note
• The Skew Correction function automatically compensates for the originals placed at an angle of up to
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
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Supported Originals
Platen
Item Details
Types of originals • Text document, magazine, or newspaper
• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
• Documents that are not suitable for the ADF
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Quantity One or more sheets*
Thickness Max. 0.2 in. (5 mm)
* Two or more originals can be loaded on the platen depending on the selected function.
Loading Based on Use
In the ADF (Auto Document Feeder)
Item Details
Kind of original Plain-paper documents with multiple pages of the same size, thickness, and weight
Size Max. 8.5 x 14.0 in. (216 x 356 mm)
Min. 5.8 x 5.8 in. (148 x 148 mm)
2-on-1/4-on-1 copying: A4/Letter only
Quantity •A4/Letter: Max. 35 sheets (20 lb (75 g /m2) paper), up to 0.14 in. (3.5 mm) high
• Legal: Max. 5 sheets (20 lb (75 g /m2) paper), up to 0.02 in. (0.5 mm) high
• Originals other than the above: 1 sheet
Thickness 0.003 to 0.005 in. (0.07 to 0.13 mm)
Weight 16.0 to 25.3 lb (60 to 95 g /m2)
Note
•Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading.
Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.
•Remove all staples, paper clips, or other fasteners before feeding documents.
•Load Legal-sized documents in the ADF.
•Do not load these kinds of documents in the ADF, which may cause paper jams.
Wrinkled or creased documents
Curled documents
Torn documents
Documents with holes
96
Glued documents
Documents with sticky notes
Documents on carbon paper
Documents on coated paper
Documents on onion skin or other thin paper
Photos or excessively thick documents
97
Refilling Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.
In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of
the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
• For precautionary notes on handling ink bottles, see Notes on ink bottles.
Refilling Procedure
When you refill ink tanks, follow the steps below.
Important
• Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1. Check that printer is turned on.
2. Open the scanning unit / cover (B).
Important
•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
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3. Open the ink tank cover.
To refill the black ink tank, open the left ink tank cover (C).
To refill color ink tanks, open the right ink tank cover (D).
4. Open the tank cap (E) of the ink tank to be refilled.
Important
•Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
5. Take a new ink bottle out of its package.
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6. Hold the ink bottle upright and gently twist the bottle cap (F) to remove.
Important
• Do not shake the ink bottle. Ink may spatter when opening the cap.
7. Refill the ink tank.
Aligning the ink bottle's tip with the printer's inlet (G), slowly stand the bottle upside down, and push
the bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
101
Important
• Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
• If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
• Make sure to refill the ink tank with ink up to the upper limit line (H) on the ink tank.
8. Once ink reaches the upper limit line, remove the ink bottle from the inlet.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
•Do not leave ink bottles in ink tanks.
• Close the bottle cap of the ink bottle securely and store the ink bottle upright.
• Discard empty ink bottles in compliance with local laws and regulations regarding disposal of
consumables.
9. Close the tank cap of the ink tank.
Make sure the tank cap is completely inserted.
10. Close the ink tank cover.
11. Close the scanning unit / cover gently.
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Note
•If the error message appears on the LCD after the scanning unit / cover is closed, take
appropriate action.
When Error Occurred
• The printer may make noise during operation.
Notes on ink bottles
Important
• Keep out of reach of children.
• Do not drink ink.
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
• If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
• When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
• When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
• Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
• Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
• Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
• Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
• Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
• Do not mix ink with water or other ink. This may damage the printer.
• Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
• To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line
at least once a year.
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Note
• Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
104
Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
• To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Important
• If printing is continued when the remaining ink level is below the lower limit line, the printer may
consume a certain amount of ink to return to printable status and may also become damaged.
Note
• When you refill the ink tank, refill the ink tank until ink reaches the upper limit line (A). If ink does not
reach the upper limit line, the remaining ink level is not detected correctly.
• If a remaining ink error occurs, the error message appears on the LCD.
When Error Occurred
• To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
• Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this
procedure when you start using the printer or after transporting it.
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Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
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Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head. This can cause trouble with the print head.
Note
• Check if ink remains in the ink tanks.
Checking Ink Level
• If the Alarm lamp lights or flashes, see When Error Occurred.
• For Windows, increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1 Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
•For Windows:
Printing a Nozzle Check Pattern
•For macOS:
Printing a Nozzle Check Pattern
Step2 Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3 Clean the print head.
From the printer
Cleaning the Print Head
From the computer
• For Windows:
Cleaning the Print Heads
•For macOS:
Cleaning the Print Heads
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After cleaning the print head, print and examine the nozzle check pattern: Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4 Clean the print head deeply.
From the printer
Deep Print Head Cleaning
From the computer
•For Windows:
Cleaning the Print Heads
•For macOS:
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the
power.
If the problem is still not resolved, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush
only when necessary.
Important
•If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to
check the remaining ink level before performing ink flush.
From the printer
How to Perform Ink Flush
From the computer
Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, see Check Installation of
Print Head.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step Align the print head.
From the printer
Aligning the Print Head
From the computer
• For Windows:
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining
ink level is low, refill ink tanks.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
Loading Paper in the Cassette
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use the button to select Nozzle check and press the OK button.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
5. Examine the nozzle check pattern.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.
If there are missing lines in the pattern A:
C: Good
D: Bad (lines are missing)
If there are horizontal white streaks in the pattern B:
E: Good
F: Bad (horizontal white streaks are present)
If any color in the pattern A or the pattern B is not printed:
(Example: Magenta pattern is not printed)
If one of the above is applied, cleaning the print head is required.
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1. Check that printer is turned on.
2. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3. Use the button to select Cleaning and then press the OK button.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 2 minutes.
4. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
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Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1. Check that printer is turned on.
2. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3. Use button to select Deep Cleaning and press OK button.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 1 minute.
4. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do
not unplug the power cord when turning off the power.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
If the remaining ink level is low, refill ink tanks.
• If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.
When Error Occurred
You need to prepare: two sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Load two sheets of A4 or Letter-sized plain paper in cassette.
Loading Paper in the Cassette
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use the button to select Head alignment and then press the OK button.
The print head alignment sheet is printed, and the print head is aligned automatically.
This takes about 4 to 5 minutes.
Note
•If automatic print head alignment fails, an error message appears on the LCD.
When Error Occurred
Note
• For Windows, when the print results are still not satisfactory after adjusting the print head position as
described above, adjust the print head position manually from the computer.
Adjusting Print Head Position Manually
• To print and check the current head position adjustment values, select Print align value on the
Maintenance screen.
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Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Preferences, and select Printers & Scanners
2. Select your model from the printer list, and click Options & Supplies...
3. Click Show Printer Webpage... in General tab
Remote UI starts.
Note
•The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, click Passwords and cookies.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position
Printing a Nozzle Check Pattern
Managing the Printer Power
Changing the Printer Operation Mode
Reducing the Printer Noise
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Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Cleaning
1. Select Utilities from Remote UI
2. Click Cleaning
Before performing Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Cleaning.
•Is there ink remaining?
3. Perform Cleaning
Click Yes.
Print head Cleaning starts.
4. Complete Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
•Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1. Select Utilities from Remote UI
2. Click Deep Cleaning
Before performing Deep Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Deep Cleaning.
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•Is there ink remaining?
3. Perform Deep Cleaning
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
•Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Note
• If there is no sign of improvement after Deep Cleaning, turn off the printer, wait 24 hours, and then
perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the
print head may be worn. For details on the remedial action to be taken, see "Ink Does Not Come
Out."
Related Topic
Printing a Nozzle Check Pattern
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Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Print Head Alignment - Auto
1. Select Utilities from Remote UI
2. Click Print Head Alignment - Auto
A message appears.
3. Load paper in printer
In the cassette, load 2 sheets of plain A4-sized or Letter-sized paper.
4. Run head position adjustment
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
• Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
Note
• You can print and check the current settings by clicking on Print the head alignment value.
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Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Remove any paper from paper source to clean rollers.
Note
•If a message appears on the screen, check it and then press the OK button.
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Clean the paper feed rollers without paper.
1. Use button to select Roller Cleaning and press OK button.
2. Use button to select paper source (Cassette or Rear tray) to clean rollers and press
OK button.
The paper feed roller will rotate as it is cleaned without paper.
5. Clean the paper feed rollers with paper.
1. Make sure paper feed rollers have stopped rotating, and then load three sheets of A4 or
Letter-sized plain paper in paper source selected in step 4.
Loading Paper in the Rear Tray
Loading Paper in the Cassette
2. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
a cloth tightly squeezed after moistening.
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Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
3. Turn on the power, then clean the paper feed rollers again.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
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Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on, then remove any paper from the cassette.
2. Prepare paper.
1. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
2. Fold one side of the opened paper in another half, aligning the edge with the center crease,
and then unfold the paper.
3. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the
edge of the half with no crease facing to the far side.
4. Insert cassette into printer.
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After inserting the cassette into the printer, the paper information registration screen is displayed on the
LCD. Select A4 or Letter for Size:.
5. Open operation panel (A), pull out paper output tray (B), and then open output tray extension
(C).
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use button to select Btm Plate Cleaning and press OK button.
The paper cleans the inside of the printer as it feeds through the printer.
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Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Before cleaning the printer, turn it off and unplug it.
The power cannot be turned off while the printer is sending or receiving a fax, or when unsent
faxes are stored in the printer's memory. Make sure the printer has finished sending or receiving
faxes before turning it off.
Remember that faxes cannot be sent or received while the printer is off.
Unplugging the printer will reset the date/time setting and erase all documents in the printer's
memory. Send faxes or print documents as needed before unplugging the printer.
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Overview
Safety
Safety Precautions
Regulatory Information
WEEE (EU & EEA)
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
LCD and Operation Panel
Entering Numbers, Letters, and Symbols
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
Specifications
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Safety Precautions
Safety Precautions
• This manual contains important notices and safety precautions about your printer.
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
• Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
• Users with cardiac pacemakers:
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
• Do not use the printer in the following cases:
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
• Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or
liquids such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
•Do not put your hands inside the printer while printing.
•Do not touch the metal parts of the print head immediately after printing.
•Ink bottles
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
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water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position.
If the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off
by such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate
use, or poor ink quality.
• Moving the printer
Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands.
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General Notices
Choosing a Location
Refer to "Specifications" in the Online manual for details on operating environment.
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer flush against a wall.
Power Supply
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
• Never remove the plug by pulling on the cord.
General Notices
• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
◦ Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
◦ Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
• Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
• Do not put the print head or ink bottles into a fire.
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Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
"CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord."
IMPORTANTES MESURES DE SÉCURITÉ
CONSERVER CES INSTRUCTIONS
Certaines mesures de sécurité doivent être prises pendant l'utilisation de matérial téléphonique afin de
réduire les risques d'incendie, de choc électrique et de blessures.
En voice quelquesunes :
1. Ne pas utiliser l'appareil près de l'eau, p.ex., près d'une baignoire, d'un lavabo, d'un évier de cuisine,
d'un bac à laver, dans un sous-sol humide ou près d'une piscine.
2. Éviter d'utiliser l'appareil pendant un orage électrique. Ceci peut présenter un risque de choc
électrique causé par la foudre.
3. Ne pas utiliser l'appareil pour signaler une fuite de gaz s'il est situé près de la fuite.
"ATTENTION - Pour réduire les risques d'incendie, utiliser uniquement des conducteurs de
télécommunications 26 AWG au de section supérleure."
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10497 (Contains FCC Approved WLAN Module K30365)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
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equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
Pre-Installation Requirements
Order Information
When ordering service from the telephone company for this equipment, the following may be required.
Universal Service Order Code (USOC): RJ11C
The Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0F
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
A label on this equipment contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line.
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Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. The REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Connection to party lines is subjected to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in the Online
Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the
power cord. The telephone line cable should not be reconnected or the main power switch turned ON until
the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service
Dealer for the servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling the Canon
Customer Center.
Rights of the Telephone Company
If this equipment causes harm to the telephone network, the telephone company may temporarily
disconnect service. The telephone company also retains the right to make changes in facilities and
services that may affect the operation of this equipment. When such changes are necessary, the
telephone company is required to give adequate prior notice to the user. However, if advance notice is not
possible, the telephone company will notify the customer as soon as possible. Also, the customer will be
advised of his/her right to file a compliant with the FCC if he/she believes it is necessary.
Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device to send any message via a telephone FAX machine unless such message clearly
contains in a margin at the top or bottom of each transmitted page, or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual.
In order to program this information into your FAX machine, you should complete the procedure to register
your name, unit's telephone number, time, and date. Refer to the Online Manual.
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WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canon-
europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
135
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
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peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
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Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
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Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
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kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
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Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
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k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
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elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
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Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
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vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identification badges or insignia
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works or works of art, without the owner's consent
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Printer Handling Precautions
Be careful not to let anything get inside the document output slot. It may cause damage.
148
Transporting Your Printer
When relocating the printer for changing your living place or repairing it, make sure of the following.
Important
• You cannot take ink out of ink tanks.
• Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the
tank cap properly.
• Prepare for transporting the printer with the print head attached. This allows the printer to automatically
cap the print head, thus preventing it from drying.
• Do not remove the print head. Ink may leak.
• If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.
• When transporting the printer, pack the printer in a plastic bag so that ink does not leak.
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• Do not tilt the printer. Ink may leak.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as
the printer may be damaged and ink in the printer may leak.
1. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
2. Use the button to select Transport mode and press the OK button.
3. Use the button to select Yes and press the OK button.
If you do not want to enter the transporting mode, select No.
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Note
• When entering the transporting mode and proceeding with the procedure, the power is turned off
automatically.
4. Open the scanning unit / cover.
Important
•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
5. Turn the ink valve lever to the left.
Important
•The inside of the printer may become stained with ink. Be careful not to get your clothes and your
hands dirty.
6. Close the scanning unit / cover gently.
The printer is turned off.
7. Check that ON lamp is off and unplug power cord.
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Important
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
8. Open the scanning unit / cover again.
9. Remove the carriage stopper (A) and insert it all the way into the hole in the printer side.
Pull the carriage stopper forward while pulling it up and insert it in the same orientation.
10. Close the scanning unit / cover gently.
11. Retract output tray extension and paper output tray.
12. Retract paper support, and then close rear tray cover.
13. Close the operation panel.
14. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
15. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
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16. Attach the protective material to the printer when packing the printer in the box.
Important
• We recommend to hold and carry out this printer as shown in the figure below. If you hold the
cassette, it may fall out of the printer.
Important
•After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink
valve lever to the right, and then turn on the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
• Press the Setup button, select Device settings > Reset setting > All data, and then select Yes.
For printers with fax capabilities, user information and speed dial numbers can be backed up to a computer
by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can
be restored to the repaired printer or another Canon printer.
Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (macOS)
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, check that the ON lamp is not lit.
Important
• If the power cord is unplugged, the date/time settings will be reset and all documents stored in the
printer's memory will be lost. Send or print a necessary document before unplugging the power cord.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Front View
A: Paper Support
Extend to load paper in the rear tray.
B: Rear Tray Cover
Open to load paper in the rear tray.
C: Paper Guides
Align with both sides of the paper stack.
D: Feed Slot Cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
E: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Paper in the Rear Tray
Loading Envelopes in Rear Tray
F: Cassette
Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.
Loading Paper in the Cassette
G: Paper Guides
Align with right/left/front sides of the paper stack.
H: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
I: Output Tray Extension
Open to support ejected paper.
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J: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
K: ADF (Auto Document Feeder)
Load a document here. The documents loaded in the document tray are scanned automatically one
sheet at a time.
Loading Documents in the ADF (Auto Document Feeder)
L: Document Feeder Cover
Open when clearing jammed documents.
M: Document Tray
Open to load a document in the ADF. You can load two or more sheets of document of the same size
and thickness. Load the document with the side you want to scan facing up.
N: Document Output Slot
Documents scanned from the ADF are delivered here.
O: Document Guide
Adjust this guide to match the width of document in the ADF.
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P: Document Cover
Open to load an original on the platen.
Q: Platen
Load an original here.
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Rear View
A: USB Port
Plug in the USB cable to connect the printer with a computer.
B: Wired LAN Connector
Plug in the LAN cable to connect the printer to a LAN.
C: External Device Jack
Connect an external device such as telephone or answering device.
D: Telephone Line Jack
Connect the telephone line.
E: Power Cord Connector
Plug in the supplied power cord.
F: Rear Cover
Detach when removing jammed paper.
G: Transport Unit Cover
Open when removing jammed paper.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable or LAN cable while the printer is printing or scanning with the
computer. This can cause trouble.
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Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill ink tanks and to remove jammed paper.
B: Ink Tank Covers
Open to refill ink tanks.
C: Ink Tanks
The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right.
If any ink levels are low, refill the low tanks.
Refilling Ink Tanks
D: Upper limit line
Indicates the maximum capacity of the ink.
E: Single dot
Indicates the amount of ink required when performing ink flush.
F: Lower limit line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
G: Ink Valve Lever
Operate when transporting a printer.
Transporting Your Printer
H: Print Head Holder
The print head is pre-installed.
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Operation Panel
A: ON button
Turns the power on or off. Before turning on the power, make sure that the document cover is closed.
Turning the Printer On and Off
B: ON lamp
Lights after flashing when the power is turned on.
C: MENU button
Displays the Copy menu, Scan menu, or Fax menu screen.
D: SCAN button
Switches the printer to the scan mode.
E: COPY button
Switches the printer to the copy mode.
F: LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
G: Numeric buttons
Used to enter numerical values such as the number of copies, as well as fax/telephone numbers and
characters.
H: Black button
Starts black & white copying, scanning, faxing, etc.
I: Stop button
Cancels operation when print, copy, scan, or fax transmission/reception job is in progress.
J: Alarm lamp
Lights or flashes when an error occurs.
K: Color button
Starts color copying, scanning, faxing, etc.
L: Tone button
Switches to tone dialing temporarily if your printer is connected to a rotary pulse line.
162
M: OK button
Finalizes the selection of a menu or setting item. This button is also used to resolve an error or ejects
documents in the ADF (Auto Document Feeder).
N: and buttons
Used to select a setting item. These buttons are also used for entering characters.
Selecting a Menu or Setting Item
O: Back button
Returns the LCD to the previous screen.
P: Setup button
Displays the Setup menu screen. With this menu, you can perform printer maintenance and change
printer settings. Also used for selecting the input mode.
Q: FAX button
Switches the printer to the fax mode.
R: Wireless connect button
To set wireless router information in the printer directly from a smartphone or other such device (without
having to do any procedures at the router), hold down this button.
S: FAX Memory lamp
Lights when there are received or unsent documents stored in the printer's memory.
163
Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press
any button or perform the print operation. The display will be also restored when receiving faxes. You
cannot change the wait time before the LCD turns off.
165
Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Checking that Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• If an error message is displayed on the LCD, see When Error Occurred.
• You can set the printer to automatically turn on when a print or scan operation is performed
from a computer connected by USB cable or via network. This feature is set to off by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Turning off the printer
1. Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
166
Important
•When you unplug the power cord after turning off the printer, be sure to confirm that the ON
lamp is off.
Note
•You can set the printer to automatically turn off when no operations are performed or no print
jobs are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
167
Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
168
Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
• If the power cord is unplugged, the date/time settings will be reset and all documents stored in the
printer's memory will be lost. Send or print a necessary document before unplugging the power cord.
1. Press the ON button to turn the printer off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
169
LCD and Operation Panel
The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax
mode, and setup menu screen.
Pressing the MENU button (B) in the respective modes shows the menu screen to select various functions
or settings.
Selecting a Menu or Setting Item
In a menu screen or settings screen, use the button (C) to select an item or option, and then press
the OK button (D) to proceed with the procedure.
To return to the previous screen, press the Back button (E).
Example: Changing the setting for Prevent Abrasion.
1. Press Setup button.
2. Use button (C) to select Device settings and press OK button (D).
3. Press OK button (D).
4. Press OK button (D).
5. Use button (C) to change setting and press OK button (D).
Network Status Indication
Wi-Fi setting and the network status indicate by the icon.
170
If the icon appears on the LCD when the mode button (A) is pressed, it indicates that Wi-Fi is
enabled and the printer is connected to the wireless router.
Depending on the signal state, the icon will change.
Signal strength: 81 % or more
You can use the printer over Wi-Fi without any problems.
Signal strength: 51 % or more
The problem such as the printer cannot print may occur according to the network status. We
recommend placing the printer near the wireless router.
Signal strength: 50 % or less
The problem such as the printer cannot print may occur. Place the printer near the wireless
router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
If the icon appears on the LCD, it indicates that the wired LAN is enabled.
Note
•When Wi-Fi, wired LAN, or both are disabled, the icon, icon, or both are not
displayed.
171
Entering Numbers, Letters, and Symbols
Use the Numeric buttons to enter or edit such information as unit name, a recipient's name for the directory,
etc.
Switching the Input Mode
Each time the Tone button is pressed, the input mode is switched.
The current input mode appears at the upper right corner of the LCD.
Note
• Only numbers and symbols that are available for the type of information you are entering are
displayed, such as numbers for telephone or fax number input.
Entering Numbers, Letters, and Symbols
Press the Tone button to switch the input mode.
Use the Numeric buttons to enter the desired characters.
• To insert a space
Press the button five times.
• To delete the last entered character
Press the Back button.
Editing Entered Numbers, Letters, and Symbols
Press the or button to move the cursor under the position you want to edit.
• To insert a space
Press the button five times.
• To insert a character
Move the cursor under the character to the right of the insertion position, then enter the character. The
character on the cursor will move to the right and the new character will be inserted.
• To delete a character
Move the cursor under the character, then press the Back button.
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List of Characters Assigned to Each Numeric Button
For Fax/Telephone Number, Name, Number of Copies
Button Lowercase mode
(:a)
Uppercase mode
(:A)
Numeric mode
(:1)
Fax/Tele-
phone no.
1 1
abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2
defëéèê DEFËÉÈÊ 3 3
gh i ï í ì î GH I Ï Í Ì Î 4 4
jkl JKL 5 5
mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6
pqrsþ PQRSÞ 7 7
tuvüúùû TUVÜÚÙÛ 8 8
wxyzý WXYZÝ 9 9
0 0
. @ - _ SP*1 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > #
Switch the input mode.
*1 "SP" indicates a space.
For LAN Settings
Button Lowercase mode
(:a)
Uppercase mode
(:A)
Numeric mode
(:1)
1
abc ABC 2
def DEF 3
gh i GH I 4
jkl JKL 5
mno MNO 6
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Managing the Printer Power
Printer power supply is operated from Remote UI.
Energy saving settings
Energy saving settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or
the printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
1. Selecting Device settings from Remote UI
2. Click Energy saving settings
3. Complete the following settings:
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
4. Apply the settings
Click OK.
The printer will operate with the changed settings hereafter.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
1. Check whether the printer is on and select Device settings from Remote UI
2. If necessary, complete the following settings:
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
3. Apply the settings
Click OK.
The printer operates with the modified settings hereafter.
178
Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
FAX settings
Print settings
LAN settings
PictBridge settings
Other dev. settings
Language selection
Firmware update
Reset setting
Feed settings
Web service setup
ECO settings
Quiet setting
System information
179
Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent abrasion as an example.
Note
• The (asterisk) on the LCD indicates the current setting.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
The Device settings screen is displayed.
4. Select a setting item to adjust and then press the OK button.
The setting screen for the selected item is displayed.
5. Select a setting item and then press the OK button.
6. Select a setting to specify and then press the OK button.
For more on setting items on the operation panel:
Setting Items on Operation Panel
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Setting Items on Operation Panel
Items for Printer
FAX settings
Other device settings
Language selection
Web service setup
ECO settings
Quiet setting
Items for Paper/Printing
Print settings
PictBridge settings
Feed settings
Items for Maintenance/Management
LAN settings
Firmware update
Reset setting
System information
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FAX settings
Select this menu from Setup menu.
Easy setup
Add tel. number
Fax user settings
Adv. fax settings
Auto print settings
Security control
Note
• Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST.
Summary of Reports and Lists
Easy setup
The printer must be set up depending on your telephone line and use of the faxing function. Follow the
procedure according to the instructions on the LCD.
Note
• You can specify the setup setting individually or the advanced setting.
For details on how to specify the setting:
Preparing for Faxing
Add tel. number
You can register the recipient's fax/telephone number to the printer.
Registering Recipients Using Operation Panel of Printer
Fax user settings
•Add unit tel. number
Registers your fax/telephone number printed on sent faxes.
Registering User Information
•Add unit name
Registers your name printed on sent faxes.
Registering User Information
•Telephone line type (Country or region of purchase other than China)
Selects the telephone line type setting for the printer.
Setting Telephone Line Type
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Note
• This setting may not be available depending on the country or region of purchase.
•Tel. line auto select (China only)
If you select ON, the telephone line type is selected automatically.
If you select OFF, you can select the telephone line type manually.
Setting Telephone Line Type
Adv. fax settings
•Err reduction (VoIP)
If you select Reduce, it may be possible to reduce the incidence of communication errors when
connecting to internet line such as IP phone.
Note
• When Reduce is selected, V.34 (Super G3) cannot be used. Communication time generally
becomes longer than when communicating with V.34 (super G3).
• This setting has priority even if you select 33600 bps for TX start speed or RX start speed.
•Auto redial
Enables/disables automatic redialing.
If you select ON, you can specify the maximum number of redial attempts and the length of time the
printer waits between redial attempts.
•Dial tone detect
Avoids mistransmission when reception and transmission occur at the same time.
If you select ON, the printer transmits the fax after confirming the dial tone.
Note
• This setting may not be available depending on the country or region of purchase.
•Pause time settings
Sets the length of pause time for each when you enter "P" (pause).
•TTI position
Selects the position of the sender information (outside or inside the image area).
•Remote RX
Enables/disables remote reception.
If you select ON, you can specify the remote reception ID.
Remote Reception
183
•Color transmission
When faxing color documents using the ADF (Auto Document Feeder), selects whether to convert
them into black & white data if the recipient's fax device does not support color faxing.
If you select If incompatible, end, the printer does not send color documents when the recipient's fax
device does not support color faxing.
If you select If incompat., B&W, the printer send documents in black & white when the recipient's fax
device does not support color faxing.
•RX image reduction
Enables/disables automatic reduction of incoming faxes so that they fit in the selected paper.
If you select ON, you can select the image reduction direction.
•Adv. communication
◦ECM TX
Selects whether to send faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
◦ECM RX
Selects whether to receive faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
◦TX start speed
Selects the fax transmission speed.
Ex:
The following settings are available.
33600 bps/14400 bps/9600 bps/4800 bps
The fax transmission start speed will be faster as the value is bigger.
Note
• The (asterisk) on the LCD indicates the current setting.
• Some of settings are not available depending on the country or region of purchase.
• When the telephone line condition or connection is poor, selecting a lower transmission start
speed may solve transmission problems.
◦RX start speed
Selects the fax reception speed.
Ex:
The following settings are available.
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33600 bps/14400 bps/9600 bps/4800 bps
The fax reception start speed will be faster as the value is bigger.
Note
• The (asterisk) on the LCD indicates the current setting.
• Some of settings are not available depending on the country or region of purchase.
• When the telephone line condition or connection is poor, selecting a lower reception start
speed may solve reception problems.
Auto print settings
•Received documents
Selects whether to print the received fax automatically when receiving a fax.
If you select Do not print, the received fax is stored in the printer's memory.
For details on the received fax stored in the printer's memory:
Document Stored in Printer's Memory
•Activity report
Selects whether to print ACTIVITY REPORT automatically.
If you select Print, the printer prints ACTIVITY REPORT for the 20 histories of sent and received
faxes automatically.
For details on the procedure to print ACTIVITY REPORT manually:
Summary of Reports and Lists
•TX report
Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax.
If you print the report, select Print error only or Print for each TX.
If you select Print error only or Print for each TX, you can specify the print setting that the first page
of the fax is printed along with the report.
•RX report
Selects whether to print RX REPORT automatically after receiving a fax.
If you print RX REPORT, select Print error only or Print for each RX.
Security control
•Fax no. re-entry
If you select ON, you can set the printer to send faxes after using the Numeric buttons to enter the
number twice. By using this setting, you can avoid the mistransmission of faxes.
Preventing Mistransmission of Faxes
185
•Check RX fax info
If you select ON, the printer checks whether the recipient's fax device information matches the dialed
number. If it matches the number, the printer starts to send faxes.
Preventing Mistransmission of Faxes
•Hook setting
If you select Enable, you can use the on hook dial function.
•Fax RX reject
If you select ON, the printer rejects the reception of faxes with no sender information or faxes from
specific senders.
Rejecting Fax Reception
•Caller rejection
If you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's ID
matches the condition specified in this setting, the printer rejects the phone call or fax reception from
the sender.
If you select Subscribed, you can specify the settings of rejection.
Using Caller ID Service to Reject Calls
Note
• This setting may not be supported depending on the country or region of purchase. Contact your
telephone company to confirm whether it provides this service.
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Print settings
Select this menu from Device settings in Setup menu.
•Prevent abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
•Amount of extension
Select the amount of image that extends off the paper when performing Borderless Printing/Copying.
When performing Borderless Printing/Copying, slight cropping may occur at the edges since the printed/
copied image is enlarged to fill the whole page. You can change the width to be cropped from the
borders of the original image as needed.
Cropped area will be larger if Amount: Large is selected.
Note
• For Borderless Printing, at Paper Size Settings at the computer, select a paper size for Borderless
Printing, then print.
• If printouts contain margins even though you are printing in Borderless, specifying Amount: Large
for this setting may help solve the problem.
• Depending on your devices or how to print, the setting may be disabled.
•Auto photo fix set.
When ON is selected, you can select whether to print photos using the Exif information recorded in the
image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.
* When Default is selected for the print setting on the PictBridge (Wi-Fi) compliant device, select Auto
photo fix for Photo fix in PictBridge settings.
•Paper print position
Adjusts the print position when the left/right margins are not aligned.
Select Rear tray or Cassette for the paper source. You can adjust their printing positions in increments
of 0.004 in. (0.1 mm) between -0.08 in. (-2 mm) and +0.08 in. (+2 mm) to the right or left with respect to
its center of the paper along the horizontal axis.
Important
• When using A4/Letter sized paper, the amount of adjustment that can be made is limited. You
cannot make adjustments greater than this limit.
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LAN settings
Select this menu from Device settings in Setup menu.
Wi-Fi
Wireless Direct
Wired LAN
Print LAN details
Wi-Fi
•Wi-Fi enab./disable
Enables or disables Wi-Fi.
•Wi-Fi setup
Selects the setup method for Wi-Fi connection.
Note
• You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen and
pressing the OK button.
◦Easy WL connect
Select if you specify the settings of the access point information to the printer directly from a
device (such as a smartphone) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
◦Manual connect
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
◦WPS (Push button)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦Other setup
◾Manual setup
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.
◾WPS (PIN code)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
•Manual setup
For details on each setting item:
Manual setup
188
Wireless Direct
•Switch WL Direct
Enables/disables Wireless Direct.
•Change name (SSID)
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
•Change password
Changes the password for Wireless Direct.
•Confirm request
Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is
connecting the printer.
•Manual setup
For details on each setting item:
Manual setup
Wired LAN
•Enab./dis. wired LAN
Enables or disables wired LAN.
•Manual setup
For details on each setting item:
Manual setup
Print LAN details
You can print out the network settings of the printer such as its IP address and SSID.
For more information on the printer's network setting is printed out:
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with care.
Manual setup
•Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
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Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
•TCP/IP settings
Performs IPv4 or IPv6 setting.
•WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows).
◦Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows.
◦Optimize WSD-In
Selecting Enable allows you to receive the WSD printing data faster.
◦WSD scan from dev.
Selecting Enable allows you to transfer the scanned data to the computer using WSD.
◦Timeout setting
Specifies the timeout length.
•Bonjour settings
Setting items when you use Bonjour.
◦Enab./disab. Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
◦Enter service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected
devices.
•LPR setting
Enables/disables the LPR setting.
•RAW protocol
Enables/disables RAW printing.
•LLMNR
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
•IPP settings
190
Selecting Enable allows you to print via the network with the IPP protocol.
•PictBridge commun.
Setting items for printing from a PictBridge (Wi-Fi) compliant device.
◦Enable/disable
Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.
◦Timeout setting
Specifies the timeout length.
•DRX setting
Selecting Wired LAN then Enable allows you to activate discontinuous reception when the printer is
connected to a device compatible with wired LAN.
•IPsec settings
Selecting Enable allows you to specify the IPsec settings.
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Other dev. settings
Select this menu from Device settings in Setup menu.
•Date/time setting
Sets the current date and time.
Setting Sender Information
Important
• If a power failure occurs or you unplug the power cord, the date/time settings will be reset.
•Date display format
Sets the format of dates displayed on the LCD and printed on sent faxes.
•DST setting
Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward
at certain periods of the year.
You can set your printer to automatically change the time by registering the date and time that daylight
saving time (summer time) begins and ends.
Setting Sender Information
Note
• This setting may not be available depending on the country or region of purchase.
•Sound control
Selects whether the beep sound in operations is enabled or not.
◦Keypad volume
Selects whether the beep sound is enabled or not when pressing the buttons on the operation
panel.
◦Alarm volume
Selects whether the alarm is enabled or not.
◦Line monitor volume
Selects whether the line monitor sound is enabled or not.
◦Offhook alarm
Selects whether the alarm is enabled or not when the phone receiver is not put on the hook
properly.
•Country or region
Selects the country or region where you are using the printer.
Note
• This setting may not be available depending on the country or region of purchase.
192
•Key repeat
Enables/Disables continuous input by pressing and holding down the button when setting the
number of copies, the zoom ratio, etc.
•Orig. remov. remind.
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
Important
• Depending on the type of original or the state of the document cover, forgetting to remove the
original may not be detected.
193
Language selection
Changes the language for LCD messages and menus.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Indonesian / Vietnamese
194
Firmware update
Select this menu from Device settings in Setup menu.
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen.
Important
• When you use this function, make sure the printer is connected to the internet.
Note
• Only Current version is available when Disable is selected for Wi-Fi enab./disable of Wi-Fi and also
for Enab./dis. wired LAN of Wired LAN in LAN settings.
•Install update
Performs the firmware update of the printer. Follow the on-screen instructions to perform update.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
Check the network settings.
If Cannot connect to the server; try again is displayed on the LCD, press the OK button and
try again after a while.
•Current version
You can check the current firmware version.
•Update notification
When ON is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the LCD.
•DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
•Proxy server setup
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
195
Reset setting
Select this menu from Device settings in Setup menu.
Returns all settings you made to the printer back to the default. However, some data may not be changed,
depending on the current usage state of your printer.
Important
• Depending on the setting item, it is necessary to perform connection or setup again after you have
returned the setting back to the default.
•Web service setup
Returns the Web service settings back to the default.
•LAN settings
Returns the LAN settings back to the default.
•Telephone no. data
Returns the telephone/fax number settings to default.
•Setting data
Returns the settings such as the paper size, media type, or other setting items other than the network
settings or the fax settings back to the default.
•Fax settings
Returns the fax settings back to the default. Disconnect the telephone line from the printer before you
return this setting item back to the default.
After resetting, perform setup again as necessary.
•All data
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
After resetting, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
The language displayed on the LCD
The current position of the print head
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
The country or region selected for Country or region
You can delete the registered user's name or telephone number following the procedure below.
1. Displays Add unit tel. number or Displays Add unit name.
Setting Sender Information
2. Delete all the numbers and the letters by pressing the Back button.
196
3. Press the OK button after deleting all the numbers and the letters.
197
Feed settings
Select this menu from Setup menu.
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
For details:
Paper Settings
•Save paper info
Registers the paper size and the media type you load on the rear tray and in the cassette.
Note
• Plain paper can only be loaded in the cassette.
• For more on the proper combination of paper settings you can specify by the printer driver
(Windows) or on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
•Det. paper mismatch
If you select ON, the printer detects whether the paper size and the media type are identical with those
registered in Save paper info. If printing starts with the settings that do not match, an error message is
displayed on the LCD.
198
Web service setup
Select this menu from Setup menu.
•Connection setup
The following setting items are available.
◦GoogleCloudPrint
Registers/Deletes the printer to/from Google Cloud Print.
•DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
•Proxy server setup
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
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ECO settings
This setting allows you to turn on/off the printer automatically to save electricity.
Turning off Printer Automatically
Turning on Printer Automatically
Using Two-sided Printing
Turning off Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power off and then press the OK button.
6. Select a time to turn off the printer and then press the OK button.
Turning on Printer Automatically
You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is
operated for scanning from the computer.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power on and then press the OK button.
6. Select ON and then press the OK button.
200
Using Two-sided Printing
Follow the procedure below to use duplex printing.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select 2-sidedPrintSetting and then press the OK button.
5. Specify settings as necessary.
•Copy
Select two-sided copying as a default.
•Template print
Select two-sided printing of template forms on the printer as a default.
•Fax print
Select two-sided printing of sent/received faxes, reports, or lists as a default.
201
Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
In addition, you can specify the time range to reduce the operating noise.
Important
• Set the current date and time in advance.
Setting Sender Information
Follow the procedure below to perform setting.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Quiet mode and then press the OK button.
4. Select ON or Specify hrs of use and then press the OK button.
• When ON is selected:
You can reduce the operating noise while printing is in progress.
• When Specify hrs of use is selected:
The screen to specify starting/ending time is displayed. Use the button to move the cursor
under the desired position, use the Numeric buttons to enter the time, then press the OK button.
You can reduce the operating noise during the specified time.
Important
• Operating speed may be reduced compared to when OFF is selected.
•This function may not be so effective depending on the printer's setting. Furthermore, certain
noise, such as when the printer is preparing for printing, is not reduced.
Note
•You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear
(scanner driver). No matter how you set the quiet mode, the mode is applied when you perform
operations from the operation panel of the printer or printing and scanning from the computer.
202
System information
Select this menu from Setup menu.
•Current version
Displays the current firmware version.
•Printer name
Displays the printer name currently specified.
•Serial number
Displays the printer serial number.
•Printed sheet count
Displays the printed sheet count in increments of 50 sheets. (Ex: In case of 25 sheets, [1-50] is
displayed.)
203
Specifications
General Specifications
Interface USB Port:
Hi-Speed USB *
Network Port:
Wired LAN: 100BASE-TX / 10BASE-T
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and the network can be used at the same time.
Wi-Fi and wired LAN cannot be used at the same time.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 15 W or less *1
Standby (minimum): 1.0 W or less *1*2
OFF: 0.3 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 15.9 x 14.6 x 9.3 in. (Approx. 403 x 369 x 234 mm)
* With the Cassette and trays retracted.
Weight Approx. 21.0 lb (Approx. 9.6 kg)
* With the Print Head installed.
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Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size Platen: A4/Letter, 8.5" x 11.7"/216 x 297 mm
ADF: A4/Letter/Legal, 8.5" x 14.0"/216 x 356 mm
Optical resolution (horizontal x
vertical)
1200 x 2400 dpi *
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Input / Output) Gray: 16 bit/8 bit
Color: RGB each 16 bit/8 bit
Fax Specifications
Applicable line Public Switched Telephone Network (PSTN)
IP phone line (IP phone line with quality of no problem at all by using in conver-
sation)
Communication mode Super G3, G3
Data compressing system Black: MH, MR, MMR
Color: JPEG
Modem speed max. 33.6 kbps
(Automatic fallback)
Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
Color: Approx. 1 minute/page at 33.6 kbps
(Based on Canon COLOR FAX TEST SHEET.)
Gradation Black: 256 levels
Color: 24 bit Full Color (RGB each 8 bit)
Density adjustment 3 levels
Memory Transmission/reception: approx. 50 pages
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
Fax resolution Black Standard: 203 pels/in. x 98 lines/in. (8 pels/mm x 3.85 lines/mm)
Black Fine, Photo: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.70 lines/mm)
Black Extra fine: 300 x 300 dpi
Color: 200 x 200 dpi
Dialing Automatic dialing
205
• Recipient (max. 20 destinations)
• Group dial (max. 19 destinations)
Regular dialing (with Numeric buttons)
Automatic redialing
Manual redialing (max. 10 destinations)
Others Activity report (after every 20 transactions)
Sequential broadcasting (max. 21 destinations)
Rejected numbers (max. 10 destinations)
Err reduction (VoIP) *
* For details, see "Err reduction (VoIP)" in "Adv. fax settings".
Network Specifications
Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6)
Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 M/100 Mbps (auto switching)
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Easy wireless connect
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 10, Windows 8.1, Windows 7 SP1
206
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver, IJ Printer Assistant Tool, and IJ Network Device Setup Utility
support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016, and Windows Server 2019.
Hard Disk Space 2.0 GB or more
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
macOS
Operating System OS X 10.11.6, macOS 10.12 - macOS 10.14
Hard Disk Space 1.0 GB or more
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Other Supported OS
iOS, Android, Windows 10 Mobile
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
PIXMA Cloud Link
Windows 10 Mobile Print
Mopria Print Service
• Internet connection or CD-ROM drive is required to install the software for Windows.
• Windows: Some functions may not be available with Windows Media Center.
• Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the
Data Source Manager bundled with the operating system.
• macOS: For macOS, an internet connection is required during software installation.
• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
• Internet connection is required to use all the user's guide.
Information in this manual is subject to change without notice.
207
Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
• High Resolution Paper <HR-101N>*1
Paper for printing photos:
• Photo Paper Pro Platinum <PT-101>
• Glossy Photo Paper "Everyday Use" <GP-501/GP-508>
• Photo Paper Glossy <GP-701>
• Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>
• Photo Paper Pro Luster <LU-101>
• Photo Paper Plus Semi-gloss <SG-201>
• Matte Photo Paper <MP-101>
Paper for making original goods:
• Photo Stickers (16 stickers per sheet) <PS-108>
• Photo Stickers (Free Cutting) <PS-208>
• Photo Stickers (Variety Pack) <PS-808>
• Restickable Photo Paper <RP-101>
• Removable Photo Stickers <PS-308R>
• Magnetic Photo Paper <MG-101/PS-508>
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Paper other than genuine Canon paper
• Plain Paper (including recycled paper)
• Envelopes*1
• Greeting Card*1
*1 Printing to this paper from the operation panel or from a PictBridge (Wi-Fi) compliant device is not
supported.
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Note
• When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page
size and media type.
Printing from Digital Camera
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
• Letter
• Legal
• A5
• A4
• B5
• KG/4"x6"(10x15)
• 5"x7"(13x18cm)
• 7"x10"(18x25cm)
• 8"x10"(20x25cm)
• L(89x127mm)
• 2L(127x178mm)
• Square 3.5"
• Square 4"
• Square 5"
• Hagaki
• Hagaki 2
• Envelope Com 10
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• Envelope DL
• Nagagata 3
• Nagagata 4
• Yougata 4
• Yougata 6
• Card 2.17"x3.58"
Special sizes
Special page sizes must be within the following limits:
• rear tray
◦ Minimum size: 2.17 x 3.51 in. (55.0 x 89.0 mm)
◦ Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)
• cassette
◦ Minimum size: 5.83 x 8.27 in. (148.0 x 210.0 mm)
◦ Maximum size: 8.50 x 11.69 in. (215.9 x 297.0 mm)
Paper Weight
You can use paper in the following weight range.
• Plain paper: From 17 to 28 lb (64 to 105 g /m2)
• Specialty paper: Up to 53 lb (200 g /m2)
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Paper Load Limit
This section shows the paper load limits of the rear tray, the cassette, and the paper output tray.
Paper Load Limits of Rear Tray and Cassette
Paper Load Limit of Paper Output Tray
Note
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray and Cassette
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray Cassette
Canon Red Label Superior <WOP111> A4: Approx. 100 sheets A4: Approx. 250 sheets
Canon Océ Office Colour Paper <SAT213> A4: Approx. 80 sheets A4: Approx. 200 sheets
High Resolution Paper <HR-101N>*1 A4, B5, Letter: Approx. 80
sheets
N/A
Paper for printing photos:
Media Name <Model No.> Rear Tray
Photo Paper Pro Platinum <PT-101>*2
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm),
2L(127x178mm): 10 sheets
KG/4"x6"(10x15), L(89x127mm), Square 3.5", Square
4", Square 5", Hagaki: 20 sheets
Paper for making original goods:
Media Name <Model No.> Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
1 sheet
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Paper other than Genuine Canon Paper
Common Name Rear Tray Cassette
Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal:
10 sheets)
Approx. 250 sheets
Envelopes 10 envelopes N/A
Greeting Card Letter, 7"x10"(18x25cm): 1
sheet
N/A
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Approx. 50 sheets
Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 50 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
or envelopes from the paper output tray to avoid smearing or discoloration.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.
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Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Economy Mode
By setting Print quality to Economy, the consumption of black ink can be reduced. More printing is
available compared with when Print quality is set to Standard.
For color printing or color copying, the consumption of black ink can be reduced, though the consumption of
color ink is the same as that when Standard is set.
•Number of printable sheets
Number of printable sheets per pigment black ink bottle (A4 plain paper) when printing in color
Standard mode: 6,000 sheets
Economy mode: 8,300 sheets
•Measurement conditions
◦ Measurement images:
Color printing: A4 color document ISO/IEC24712
Black & white printing: A4 monochrome document ISO/IEC19752
◦ Measurement method:
Canon original
◦ Paper type:
Plain paper
◦ Print driver setting:
Setting to the default for plain paper, setting Grayscale Printing to ON when measuring in black
and white.
◦ Borderless printing：
OFF
*The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead
of the ink bottle filled when the printer is used for the first time.
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Printing
This printer is compatible with the macOS standard printing system (AirPrint).
You can start printing right away after connecting this printer to your Mac without installing any special
software.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
Mac running the latest version of OS
• Requirement
The Mac and the printer must be connected by one of the following methods:
◦ Connected to the same network over a LAN
◦ Connected directly without wireless router (Direct Connection)
◦ Connected by USB
Print from a Mac
1. Check that printer is turned on
Note
• If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
2. Load paper in printer
3. Select paper size and paper type from printer
Register the set paper size and paper type on the printer operation panel.
For instructions, see "Paper Settings."
4. Start printing from your application software
The Print dialog opens.
5. Select printer
Select your model from the Printer list in the Print dialog.
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Note
• Click Show Details to switch the setup window to the detailed display.
6. Check print settings
Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from
Media & Quality of the pop-up menu.
Select Auto Select for Media Type.
Remove the Two-Sided check mark if you are not printing on both sides of the paper.
Important
•An error may occur if the paper size set in the print dialog is different from the paper size
registered on the printer. Select the correct items on the print dialog and the printer that
correspond to the paper being printed.
•If printing in A4, A5, JIS B5, or US Letter, set the desired feed position (Main Tray or Rear
Tray) from Feed From of the print dialog. If Auto Select is selected in Feed From, the feed
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position differs depending on Media Type. If Media Type is set to plain paper, it is fed from the
cassette (main tray). If set to other types of paper, it is fed from the rear tray.
• If printing paper such as photo paper and postcards that cannot be printed on both sides,
uncheck the Two-Sided checkbox.
Note
• Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7. Click Print
The printer prints according to the specified settings.
Note
• It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking
that the printer is connected to the network.
• You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable
Bonjour settings.
• Refer to "Cannot Print Using AirPrint" for printing problems.
• The display of the settings screen may differ depending on the application software you are using.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result image Orientation of print data Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image. Load the envelope in vertically with the address side
facing up so that the folded flap of the envelope will
be faced down on the right side.
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Perform Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1. Set the Amount of extension on the printer operation panel
For information on how to set the amount of extension, see "Print settings."
Important
• When the Amount: Large is set, the back side of the paper may become smudged.
2. Select sheet size for borderless printing
Select XXX Borderless for Paper Size from the print dialog.
3. Click Print
When you perform print, the data is printed without any margins on the paper.
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Important
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "Borderless" from the Paper Size.
• Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the
type of paper used.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
• The use of borderless printing is not recommended if plain paper is selected for Media Type in Media
& Quality.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
If you are not satisfied with the borderless printing results, reduce the amount of extension in printer
operation panel.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Amount: Minimum is set, image data will be printed in the full size. If you set this when
printing the address side of a postcard, the postal code of the sender is printed in the correct position.
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Printing on Postcards
This section describes the procedure for printing on postcards.
1. Load postcards in printer
2. Select paper size and paper type from the printer
Register Hagaki for paper size from the printer operation panel.
Also, register Hagaki, IJ Hagaki, or Hagaki K for paper type, according to your purpose. When you print
on the address side, register Hagaki.
3. Select Paper Size and Media Type from the print dialog
Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the
address side, select Postcard.
Select Auto Select for Media Type from the print dialog.
Important
•This printer cannot print on postcards that have photos or stickers attached.
4. Uncheck Two-Sided
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Important
•Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If you
print with the Two-Sided check mark on, the printing result may not be as you intended.
•You will get cleaner printing if you print the message side first and then print the address side.
5. Click Print
The printer prints according to the specified settings.
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Adding Printer
Procedure for adding printer to your Mac is explained.
To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the
printer list, and then perform the procedure described below.
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically
added. The below procedure is not necessary in this case.
1. Check whether Default is selected in the displayed dialog
Note
•It may take a little time for the name of your printer to appear.
2. Select the printer
Select the printer listed as Bonjour Multifunction.
Note
• Check the following if printer does not appear.
Printer is on
Firewall function of the security software is off
In case of Wi-Fi connection: Printer is either connected to the wireless router or directly
connected to the PC (Direct Connection)
In case of wired LAN connection: Printer is connected to the network device via LAN cable
3. Select Secure AirPrint from Use
4. Click Add
The printer is added to your Mac.
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How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1. Select Print... from the File menu of the application software
The Print dialog opens.
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Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners.
To display the printing status screen, select the name of your printer model from the printer list,
and then click Open Print Queue....
2. Check the printing status
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all docu-
ments.
Important
• If an error occurs, an error message will appear on the printing progress confirmation screen.
• The content of the error message may differ depending on the OS version.
• The printer part names in the error message may differ from what is listed in this manual.
• If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners
2. Select your model, and then click Open Print Queue...
The print status check screen appears.
3. Select the unnecessary print job and click (Delete)
The selected print jobs will be deleted.
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Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if not logged in as the administrator. For information about an administrative
user, see Users & Groups from System Preferences.
1. Open System Preferences, and select Printers & Scanners
2. Delete printer from list of printers
Select the printer you wish to remove from the list of printers and click -.
Click Delete Printer when the confirmation message appears.
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Printing Using Canon Application Software
Easy-PhotoPrint Editor Guide
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Printing/Scanning with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using Wireless Direct)
This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the
printer directly.
Follow the procedure below to use Wireless Direct.
1. Preparing the printer.
Changing Printer Setting to Use Wireless Direct
2. Preparing a device to connect to the printer.
Changing Settings of a Device and Connecting It to the Printer
3. Printing/Scanning.
Printing/Scanning with Wireless Direct
Important
• You can connect up to 5 devices to the printer at the same time.
• Check the usage restrictions and switch the printer to the Wireless Direct.
Restrictions
Changing Printer Setting to Use Wireless Direct
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select Switch WL Direct and then press the OK button.
7. Select Yes and then press the OK button.
When the setting is completed, the Wireless router info screen is displayed.
8. Select Done and then press the OK button.
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The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
•You can check the following on the Wireless router info screen. Use the button to select
an item you want to check and then press the OK button.
Network name(SSID): Identifier
Security protocol: Security setting and password
WL Direct dev. name: Printer name displayed on a Wi-Fi Direct compatible device
The password is required when connecting a device to the printer. Depending on the device you
are using, no password is required.
When you connect a Wi-Fi Direct compatible device to the printer, select the printer name from
your device.
•For details on how to update the identifier (SSID) and the security setting, refer to the following.
Changing Wireless Direct Setting
Changing Settings of a Device and Connecting It to the Printer
1. Turn on Wi-Fi function on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on Wi-Fi function, see your device's instruction manual.
2. Select "DIRECT-XXXX-G7000series" ("X" represents alphanumeric characters) from list
displayed on your device.
Note
• If "DIRECT-XXXX-G7000series" does not appear on the list, Wireless Direct is not enabled.
See Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.
3. Enter password.
Your device is connected to the printer.
Note
•You can check the password by printing the network settings from the printer.
Printing Network Settings
•Depending on the device you are using, no password is required.
•If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting
to the printer, the printer displays a confirmation screen asking if you allow the device to
connect to the printer.
Make sure the name on the LCD is the same as that of your wireless communication device
and select Yes and press the OK button.
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Printing/Scanning with Wireless Direct
After connecting a device and the printer, start printing/scanning from the application of your device.
Note
• For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's
instruction manual.
• You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY.
Download it from App Store and Google Play.
For iOS
For Android
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select a setting item and then press the OK button.
Change name (SSID)
Updates the identifier (SSID) for Wireless Direct or the printer name displayed on a Wi-Fi Direct
compatible device.
•Manual setup
1. Select Manual setup and then press the OK button.
2. Enter new printer name and then press the OK button.
3. Confirm your entries and press the OK button.
•Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
If you select Network name(SSID) and press the OK button, you can check the updated
identifier (SSID).
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Change password
•Manual setup
1. Select Manual setup and then press the OK button.
2. Enter new password and then press the OK button.
•Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
If you select Security protocol instead of Done, you can check the updated password.
Confirm request
To display the confirmation screen when a Wi-Fi Direct compatible device is connecting to the
printer, select Yes and press the OK button.
Important
•To prevent an unauthorized access, we recommend you should select the setting to display
the confirmation screen.
Note
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the
device.
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Paper Settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
Note
• The default display setting is different between when you print or copy from the operation panel of the
printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from
macOS.
Default Setting for Displaying the Message which Prevents Misprinting
After loading paper:
•When you close the feed slot cover:
The screen to register the rear tray paper information is displayed.
Register the paper size and the media type according to the loaded paper.
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•When you insert the cassette:
The screen to register the cassette paper information is displayed.
Register the page size according to the paper loaded in the cassette.
* You can load only plain paper in the cassette.
Important
• For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
When the paper settings for printing/copying are different from the
paper information registered to the printer:
Ex:
• Paper settings for printing/copying: A5
• Paper information registered to the printer: A4
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When you start printing or copying, a message is displayed.
Pressing the OK button displays the paper setting specified for printing or copying under the message.
Please choose one of the following.
Note
• Depending on the setting, the choices below may not be displayed.
Print on set paper
Select if you want to print/copy on the paper loaded without changing the paper settings.
For example, when the paper setting for printing/copying is A5 and the paper information registered
to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the
cassette without changing the paper size setting for printing/copying.
Replace the paper
Select if you want to print after replacing the paper of the rear tray or the cassette.
For example, when the paper size setting for printing/copying is A5 and the paper information
registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette before you
start printing/copying.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
Note
• For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel
Cancels printing.
Select when you change the paper settings specified for printing/copying. Change the paper settings
and try printing/copying again.
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Default Setting for Displaying the Message which Prevents Misprinting
•When you print/copy using the operation panel of the printer or when you print from
smartphone/tablet:
The message which prevents misprinting is enabled by default.
To change the setting:
Feed settings
•When you print from Windows:
The message which prevents misprinting is disabled by default.
To change the setting:
Changing the Printer Operation Mode
•When you print from macOS:
The message which prevents misprinting is enabled by default.
To change the setting:
Changing the Printer Operation Mode
Important
• When the message which prevents misprinting is disabled:
The printer starts printing/copying even though the paper settings for printing/copying and the paper
information registered to the printer are different.
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Making Copies
This section describes the basic procedure to perform standard copying.
1. Check that printer is turned on.
2. Load paper.
3. Press the COPY button.
The Copy standby screen is displayed.
4. Load original document on platen or in ADF (Auto Document Feeder).
5. Confirm the page size (A) and magnification (B).
Note
• To change or confirm the page size, magnification, or other settings, press the MENU button, then
use the button to display the desired setting item.
Setting Items for Copying
• Press the COPY button to reset the magnification to 100%.
6. Use the button or the Numeric buttons to specify the number of copies.
7. Press the Black button or the Color button.
The printer starts copying.
Remove the original on the platen or from the document output slot after copying is complete.
Important
•If you load the original on the platen, do not open the document cover or remove the original while
Scanning... is displayed on the screen.
•If you load the original in the ADF, do not move the original until copying is complete.
Note
•To cancel copying, press the Stop button.
•If you load the original on the platen, you can add the copying job while printing.
Adding the Copying Job (Reserve copy)
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Adding the Copying Job (Reserve copy)
If you load the original on the platen, you can add the copying job while printing (Reserve copy).
The screen like shown below is displayed when you can reserve copy.
Load the original on the platen and press the same button (the Color button or the Black button) as the
one which you previously pressed.
Important
• When you load the original on the platen, open and close the document cover gently.
Note
• When Print quality is set High, or you load the original in the ADF, you cannot add the copying job.
• When you add the copying job, the number of copies or the settings such as the page size or media
type cannot be changed.
• If you press the Stop button while reserve copying is in progress, the screen to select the method to
cancel copying is displayed. If you select Cancel all reserv. then press the OK button, you can
cancel copying all scanned data. If you select Cancel last reserv. then press the OK button, you can
cancel the last copying job.
• If you set a document of too many pages to reserve copy, Memory is full may appear on the LCD.
Press the OK button and wait a while, then try copying again.
• If Try again appears on the LCD when scanning, press the OK button, then press the Stop button to
cancel copying. After that, copy the documents that have not been finished copying.
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Setting Items for Copying
You can change the copy settings such as the page size, media type, and intensity.
In the copy mode, press the MENU button, use the button to select a setting item, then press the OK
button.
Use the button to adjust each setting item, then press the OK button. The next setting item is
displayed.
The LCD returns to the Copy standby screen when all the settings are complete.
Note
• The (asterisk) on the LCD indicates the current setting.
• Some settings cannot be specified in combination with the setting of other setting items or the copy
menu.
• The settings of the page size, media type, etc. are retained even if the printer is turned off.
•Enlarge/Reduce
Select the reduction/enlargement method.
Reducing/Enlarging Copies
Ex:
Note
• This setting item is displayed under the following conditions.
When standard copying is selected
When Borderless copy is selected for Special copy
•Copy intensity
Change the intensity (brightness).
Ex:
Note
• If you select Auto adjust, load the original on the platen.
• If you select Manual adjust, use the button to decrease the intensity or the button to
increase it.
•Page size
Select the page size of the loaded paper.
Ex:
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Note
• Some of setting items are not available depending on the country or region of purchase.
•Media type
Select the media type of the loaded paper.
Ex:
•Paper Source
Select a paper source (Rear tray/Cassette/Auto) where paper is loaded.
Note
• When Auto is selected, paper is fed from the paper source where the paper that matches the paper
settings (page size and media type) is loaded.
•Print quality
Select the print quality according to the original.
Ex:
Note
• If you use Economy with the media type set to Plain paper and the quality is not as good as
expected, select Standard or High and try copying again.
Economy Mode
• Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or
white.
•4-on-1 layout
Select the layout when copying four original pages onto a single sheet of paper by reducing each image.
Four different layouts are available.
Ex:
Note
• This setting item is displayed only when 4-on-1 copy is selected for Special copy.
Copying Four Pages onto Single Page
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•Collate
Select whether to obtain sorted printouts when making multiple copies of a multi-paged original.
Collated Copying
Ex:
Note
• This setting item is displayed when standard copying is selected.
•2-sided
Select whether to perform two-sided copying.
Ex:
Note
• This setting item is displayed only when 2-sided copy is selected for Special copy.
Two-Sided Copying
•Stapling side
Select the orientation and the stapling side of the printed paper.
Ex:
Note
• This setting item is displayed only when 2-sided copy is selected for Special copy.
Two-Sided Copying
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IJ Scan Utility Lite Features
Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking
the corresponding icon.
Important
• The displayed items and available functions vary depending on your scanner or printer.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
• For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
• The default save folder is the Pictures folder.
• For how to specify a folder, see Settings Dialog.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
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Note
• To set the applications to integrate with, see Settings Dialog.
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Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
• This function is not supported depending on your model.
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main
screen, and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
• When scanning two or more documents from the ADF, place documents of the same size.
1. Check that scanner or printer is turned on.
2. Place items on platen or ADF.
Positioning Originals (Scanning from Computer)
3. Start IJ Scan Utility Lite.
4. Click Auto.
Scanning starts.
Note
• To cancel the scan, click Cancel.
• Use the Settings (Auto Scan) dialog to set where to save the scanned images and to make advanced
scan settings.
• To scan a specific item type, see the following pages.
Scanning Documents and Photos
Scanning with Favorite Settings
253
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
254
Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility Lite.
3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
item in the Settings dialog.
Note
•Once settings are made in the Settings dialog, the same settings can be used for scanning from
the next time.
• In the Settings dialog, specify image processing settings such as slant correction, set where to
save the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo.
Scanning starts.
Note
• To cancel the scan, click Cancel.
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Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the
original.
• Close the document cover when scanning.
• Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
• When using a personal scanner in the upright position, the item type may not be detected automatically.
In that case, specify the item type in IJ Scan Utility and scan.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (When Using Stand)
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
• Depending on your model, the function to scan by automatically detecting the item type and size
does not appear.
• When scanning by specifying the paper size, align an upper corner of the item with the corner at the
arrow (alignment mark) of the platen.
• Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
•If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (selection box) manually.
Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area)
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
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of the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Important
•Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
: 0.4 inch (1 cm) or more
Note
•In IJ Scan Utility Lite, place up to 12 items.
•Positions of slanted items (10 degrees or less) are cor-
rected automatically.
Important
•Inkjet All-In-One printer:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Loading Originals."
•Personal scanner:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Items You Can Place & How to Place Items."
Placing Documents (ADF (Auto Document Feeder))
Important
• Do not leave thick items on the platen when scanning from the ADF. May result in paper jam.
• Place and align documents of the same size when scanning two or more documents.
• For supported document sizes when scanning from the ADF, click Home to return to the top page of
the Online Manual for your model and search for "Supported Originals."
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1. Make sure any original has been removed from platen.
2. Open document tray (A).
3. Slide the paper guides (B) all the way out.
4. Load document with side to scan facing up in document tray.
Insert the document until it stops.
5. Adjust document guide (B) to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed
properly.
Note
• When scanning duplex documents, place the front sides facing up. They will not be scanned correctly
if placed the other way around.
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Placing Items (When Using Stand)
1. Place item on platen.
1. Open the document cover.
2. Place the item with the side to scan facing the platen, and then align it with the alignment
mark.
Important
• If you open the document cover wide, the scanner may fall over.
• Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch
(2.7 mm) from the front edge) cannot be scanned.
2. Gently close document cover.
While scanning, hold the document cover gently with your hand to keep it closed.
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Important
• Keep these points in mind when using the scanner in the upright position.
Do not subject the scanner to vibration during operation. The correct image results may
not be obtained (for example, images may blur).
The item type may not be detected automatically. In that case, specify the item type in IJ
Scan Utility and scan.
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Preparing for Faxing
Connect the printer to the telephone line and set up the printer before using the faxing functions. Then
specify the basic setting such as sender information, date/time, and daylight saving time.
Important
• If the Power Disconnects:
If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be
reset.
The settings for user information and directory will be retained.
All faxes stored in the printer's memory, such as unsent and received faxes, will be lost.
If the power disconnects, the following will apply:
You will not be able to send or receive faxes, make copies, or scan originals.
When you are connecting the telephone, whether or not you can use it depends upon your
telephone line or telephone.
Setting Up Printer
The printer must be set up depending on your telephone line and use of the faxing function.
All Setup
FAX Setup Guide
Individual Setup
Step1 Connecting Telephone Line
Step2 Setting Telephone Line Type
Step3 Setting Receive Mode
Step4 Setting Sender Information
Note
• You can set the fax setting according to the instruction on the LCD.
Easy setup
If you set up according to the instruction on the LCD, the receive mode is set to Tel. priority mode or
Fax only mode. To receive faxes with DRPD or Network switch, change the receive mode.
Setting Receive Mode
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Connecting Telephone Line
The connection method differs depending on your telephone line.
• If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter:
Basic Connection (Connecting with General Telephone line)
• If you connect the printer to another line such as an xDSL:
Connecting Various Lines
If the connection is incorrect, the printer cannot send/receive faxes. Connect the printer correctly.
Important
• Do not connect fax devices and/or telephones in parallel (US and Canada only).
If two or more fax devices and/or telephones are connected in parallel, the following problems may
occur and the printer may not operate properly.
If you pick up the handset of the telephone that is connected in parallel during fax transmission or
reception, the fax image may be corrupted or a communication error may occur.
Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to Tel. priority mode, understanding
that the above problems may occur. You will only be able to receive faxes manually.
Basic Connection (Connecting with General Telephone line)
Make sure that the printer is turned off, connect one end of supplied telephone line cable to the telephone
line jack near the "LINE" mark of the printer, then connect the other end to the telephone line jack on the
wall or to the telephone line jack of the xDSL splitter.
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When you connect the telephone to the printer, make sure that the printer is turned off, connect one end
of the modular cable to the external device jack near the "EXT." mark of the printer, then connect the other
end to the telephone line jack of the telephone.
Important
• Be sure to connect the telephone line before the printer is turned on.
If you connect the telephone line when the printer is turned on, turn the printer off and unplug the
power cord. Wait for 1 minute then connect the telephone line and power plug.
Note
• Refer to Rear View for the position of the telephone line jack and the external device jack.
• Before connecting a telephone or answering machine, remove the Telephone connector cap.
•For users in the UK:
If the connector of the external device cannot be connected to the jack on the printer, you will need to
purchase a B.T. adapter to connect as follows:
Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T.
adapter to the external device jack.
Connecting Various Lines
This section introduces how to connect various lines.
These are examples and could not be guaranteed to suit every connecting condition. For details, refer to
the instruction manual supplied with the network device (control devices such as an xDSL (Digital
Subscriber Line) modem or terminal adapter) you are connecting to this printer.
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Note
• xDSL is the generic term for the high speed digital communication technology with telephone line
such as ADSL/HDSL/SDSL/VDSL.
•Connecting to an Internet Telephone
A: Digital Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Broadband router compatible with Internet Telephone
D: Computer
E: Telephone or answering machine
F: WAN (Wide Area Network) port
G: LAN (Local Area Network) port
H: TEL port
I: LINE port
* Port configurations and names may vary depending on the product.
Note
• When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
Setting Telephone Line Type
•Connecting to an xDSL
A: Analog Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Computer
D: Telephone or answering machine
Important
• When the splitter is not built-in to the xDSL modem, do not branch the telephone line before the
splitter (wall side). And also, do not connect splitters in parallel. The printer may not be able to
operate properly.
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Note
• When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
Setting Telephone Line Type
•Connecting to an ISDN Line
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals
supplied with your terminal adapter or dial-up router.
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Setting Telephone Line Type
Before using your printer, make sure you set the correct telephone line type for your telephone line. If you
are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections,
contact the telephone company or service provider to confirm your line type.
Important
•For users in China
After plugging the power cord and turning on the printer, the telephone line type is selected
automatically. However, if the printer is connected to the control device such as an xDSL modem or
terminal adapter, the telephone line type may not be selected correctly.
In this case, set the line type manually.
For details on how to set the Telephone line type manually in China:
Setting the Telephone Line Type Manually in China
Note
•Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
• You can print USER'S DATA LIST to check the current setting.
Summary of Reports and Lists
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Fax settings, then press the OK button.
4. Select Fax user settings, then press the OK button.
5. Select Telephone line type, then press the OK button.
6. Select a telephone line type, then press the OK button.
Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
Note
•The (asterisk) on the LCD indicates the current setting.
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7. Press the FAX button to return to the Fax standby screen.
Setting the Telephone Line Type Manually in China
This section describes the procedure to set the telephone line type manually in China.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Fax settings, then press the OK button.
4. Select Fax user settings, then press the OK button.
5. Select Tel. line auto select, then press the OK button.
The current telephone line type is displayed.
Note
• If you do not need to change the telephone line type, press the FAX button to return to the Fax
standby screen.
6. Select OFF, then press the OK button.
7. Select a telephone line type, then press the OK button.
Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
Note
•The (asterisk) on the LCD indicates the current setting.
8. Press the FAX button to return to the Fax standby screen.
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Setting Receive Mode
Set the receiving operation (receiving mode).
For details on how to set the receive mode:
Setting Receive Mode
You can select the appropriate mode.
For details on the selectable receive mode:
About Receive Mode
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
Note
• The receiving operation procedure varies depending on the selected receive mode.
For details on receiving method depending on each receive mode:
Receiving Faxes
• If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or
an answering machine to the external device jack of this printer.
For details on how to connect the telephone or the answering machine to the printer:
Basic Connection (Connecting with General Telephone line)
Setting Receive Mode
This section describes the procedure to select the receive mode.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Receive mode set., then press the OK button.
5. Select the receive mode, then press the OK button.
The confirmation message for the advanced settings appears.
Note
•The (asterisk) on the LCD indicates the current setting.
•For details on the receive mode:
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About Receive Mode
•DRPD is available only in the US and Canada.
•Network switch may not be available depending on the country or region of purchase.
• Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive
mode.
6. If you make the advanced settings, select Yes and press the OK button. If not, select No
and press the OK button.
Make the advanced settings as necessary.
Advanced Settings of Receive Mode
About Receive Mode
You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for
fax, etc.
•Tel. priority mode
Select when mainly receiving voice calls (with a telephone or answering machine connected to the
printer).
Receiving operation:
1. When a call incomes, the telephone will ring.
2. Pick up the handset.
If the call is a voice call, talk on the telephone.
If the call is a fax, hang up the handset after the printer starts receiving the fax.
Note
• The telephone may not ring when a call incomes even if it is connected to the printer, depending
on the type or settings of the telephone.
•DRPD or Network switch
Select when receiving voice calls (with a telephone or answering machine connected to the printer)
and subscribing to a ring pattern detection service provided by your telephone company.
Receiving operation:
1. When a call incomes, the telephone will ring.
2. The printer detects a fax call by the fax ring pattern.
If the call is a fax, the printer will receive the fax automatically.
If the printer does not detect the fax ring pattern, the telephone will continue ringing.
Note
• The telephone may not ring when a call incomes even if it is connected to the printers, depending
on the type or settings of the telephone.
271
•Fax only mode
Select when not receiving voice calls.
Receiving operation:
1. When a fax incomes, the printer will receive the fax automatically.
Advanced Settings of Receive Mode
You can specify the advanced settings of each receive mode.
Note
• The (asterisk) on the LCD indicates the current setting.
•Advanced setting in Tel. priority mode
You can specify the following setting items.
◦Manual/auto switch
If you select ON, the printer automatically receives faxes after the external device rang a specified
length of time.
Use the button or the Numeric buttons to specify the length of time until automatic reception
is started.
◦User-friendly RX
If you select ON, the printer automatically switches from telephone calling to fax reception by
detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering
machine answers. When you have an answering machine connected to the printer, select ON to
switch to fax reception automatically after the answering machine answers.
If you select OFF, the printer does not switch from telephone calling to fax reception automatically
even if the printer detects the fax signal (CNG signal). Select OFF if you want the printer not to
switch automatically during a call.
Note
• If you subscribe to Duplex Ringing service in Hong Kong, the number of times the external device
rings specified with Incoming ring in Fax only mode is available in Tel. priority mode.
If you want to specify the number of times the external device rings in Tel. priority mode, select
Fax only mode for Receive mode set. under Fax menu, specify the number of times the
external device rings with Incoming ring, then switch to Tel. priority mode for Receive mode
set..
•If you subscribe to Duplex Ringing service in Hong Kong, we recommend that Manual/auto
switch be set to OFF.
•Advanced setting in Fax only mode
You can specify the following setting item.
◦Incoming ring
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Use the button or the Numeric buttons to specify the number of times the external device
rings when incoming.
•Advanced setting in DRPD
You can specify the following setting items.
◦DRPD: Fax ring pat.
Sets the distinctive ring pattern of a call that the printer assumes is a fax call.
If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your
telephone company.
Setting the DRPD Ring Pattern (US and Canada only)
◦Incoming ring
You can specify the number of times the external device rings when incoming.
•Advanced setting in Network switch
You can specify the following setting item.
◦Incoming ring
You can specify the number of times the external device rings when incoming.
Setting the DRPD Ring Pattern (US and Canada only)
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company, your telephone company will assign two or more telephone numbers with distinctive ring
patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls
using only one telephone line. Your printer will automatically monitor the ring pattern, and will
automatically receive the fax if the ring pattern is a fax call.
To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by
your telephone company.
Note
• Contact your local telephone company for detailed information on this service.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Receive mode set., then press the OK button.
5. Select DRPD, then press the OK button.
273
The confirmation screen asking whether to make advanced settings is displayed.
6. Select Yes, then press the OK button.
7. Select DRPD: Fax ring pat., then press the OK button.
The DRPD: Fax ring pat. screen is displayed.
8. Select the ring pattern that your telephone company assigned to your fax number, then
press the OK button.
Select from Normal ring, Double ring, Short-short-long, or Short-long-short.
Note
•The (asterisk) on the LCD indicates the current setting.
9. Press the FAX button to return to the Fax standby screen.
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Setting Sender Information
You can set the sender information such as user information and date/time.
About Sender Information
Setting Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
About Sender Information
If the unit name and unit fax/telephone number are registered, they are printed with date and time as
sender information on the recipient's fax.
A: Date and time of transmission
B: Unit fax/telephone number
C: Unit name
D: The registered recipient's name is printed when sending faxes.
E: Page number
Note
• You can print USER'S DATA LIST to confirm the sender information you have registered.
Summary of Reports and Lists
•When sending faxes in black & white, you can select whether to print the sender information inside or
outside the image area.
Specify the setting on TTI position in Adv. fax settings under Fax settings.
Adv. fax settings
• You can select the date print format from three formats: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/
YYYY.
Select the date print format on Date display format under Other dev. settings.
Other dev. settings
275
Setting Date and Time
This section describes the procedure to set the date and time.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings, then press the OK button.
4. Select Other dev. settings, then press the OK button.
5. Select Date/time setting, then press the OK button.
6. Set the date and time.
Use the button to move the cursor under the desired position, then use the Numeric buttons to
enter the date and time.
Enter the time in 24-hour format.
Enter only the last two digits of the year.
7. Press the OK button.
8. Press the FAX button to return to the Fax standby screen.
Setting Daylight Saving Time (Summer Time)
Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at
certain periods of the year.
You can set your printer to automatically change the time by registering the date and time that daylight
saving time (summer time) begins and ends.
Important
• Not all the latest information of all countries or regions is applied for DST setting by default. You
need to change the default setting according to the latest information of your country or region.
Note
• This setting may not be available depending on the country or region of purchase.
1. Check that printer is turned on.
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2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings, then press the OK button.
4. Select Other dev. settings, then press the OK button.
5. Select DST setting, then press the OK button.
6. Select ON, then press the OK button.
To disable summer time, select OFF.
7. Set the date and time when summer time starts.
1. Select Start date/time, then press the OK button.
2. Make sure that Set month is selected, then press the OK button.
3. Select the month when summer time starts, then press the OK button.
4. Make sure that Set week is selected, then press the OK button.
5. Select the week when summer time starts, then press the OK button.
6. Make sure that Set day of week is selected, then press the OK button.
7. Select the day of the week when summer time starts, then press the OK button.
8. Make sure that Set shift time is selected, then press the OK button.
9. Use the button to move the cursor under the desired position, use the Numeric buttons to
enter the time (in 24-hour format) when summer time starts, then press the OK button.
Precede single digits with a zero.
8. Set the date and time when summer time ends.
1. Use the button to select End date/time, then press the OK button.
2. Make sure that Set month is selected, then press the OK button.
3. Use the button to select the month when summer time ends, then press the OK button.
4. Make sure that Set week is selected, then press the OK button.
5. Use the button to select the week when summer time ends, then press the OK button.
6. Make sure that Set day of week is selected, then press the OK button.
7. Use the button to select the day of the week when summer time ends, then press the OK
button.
8. Make sure that Set shift time is selected, then press the OK button.
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9. Use the button to move the cursor under the desired position, use the Numeric buttons to
enter the time (in 24-hour format) when summer time ends, then press the OK button.
Precede single digits with a zero.
9. Press the FAX button to return to the Fax standby screen.
Registering User Information
This section describes the procedure to register the user information.
Note
• Before sending a fax, be sure to enter your name and fax/telephone number in Add unit tel. number
and Add unit name on the Fax user settings screen (for US only).
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Fax settings, then press the OK button.
4. Select Fax user settings, then press the OK button.
5. Enter the unit fax/telephone number.
1. Make sure that Add unit tel. number is selected, then press the OK button.
2. Use the Numeric buttons to enter the unit fax/telephone number.
3. Press the OK button.
Note
•You can enter the fax/telephone number up to 20 digits, including spaces.
•For details on how to enter or delete characters:
Entering Numbers, Letters, and Symbols
6. Enter the unit name.
1. Make sure that Add unit name is selected, then press the OK button.
2. Use the Numeric buttons to enter the unit name.
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Registering Recipients Using Operation Panel of Printer
Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply.
The following methods to register are available:
• Recipient registration
Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a
registered recipient in the printer directory.
Registering Fax/Telephone Number of Recipients
• Group dial registration
You can combine two or more recipients registered in advance into a group. You can send the same
document to all the registered recipients in the group.
Registering Recipients in Group Dial
You can register up to 20 recipients in total of individual recipients and group dials.
Note
• To change the registered information of the recipient or the group dial, see Changing Registered
Information.
• To delete the registered information of the recipient or the group dial, see Deleting Registered
Information.
• To print a list of the recipient's fax/telephone numbers and names registered, see Printing List of
Registered Destinations.
• You can register, change, or delete the registered information of the recipient or the group dial using
Speed Dial Utility on the computer.
For Windows:
Registering Recipients Using Speed Dial Utility2 (Windows)
For macOS:
Registering Recipients Using Speed Dial Utility2 (macOS)
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Registering Fax/Telephone Number of Recipients
Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow
the procedure below to register the recipients' fax/telephone numbers.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Directory, then press the OK button.
5. Select Add directory entry, then press the OK button.
Note
• You can select Add directory entry from Add tel. number in Fax settings after pressing the
Setup button.
6. Select Recipient, then press the OK button.
The screen to select an ID number is displayed.
7. Use the button or the Numeric buttons to select an unregistered ID number, then press
the OK button.
Note
•If you already registered the recipient, the fax/telephone number is displayed next to the ID
number. If you already registered the group dial, (Not available) is displayed.
8. Select a registration method, then press the OK button.
9. Register the recipients' fax/telephone number.
•From outgoing log is selected as the registration method:
The screen to select the fax/telephone number from the outgoing call logs is displayed.
1. Select a fax/telephone number, then press the OK button.
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The fax/telephone number selected from the outgoing call logs is displayed.
2. Check the fax/telephone number, then press the OK button.
The fax/telephone number is registered to the printer and the screen to enter the recipient's
name is displayed.
•From incoming log is selected as the registration method:
The screen to select the fax/telephone number or the name from the incoming call logs is
displayed.
1. Select a fax/telephone number or a name, then press the OK button.
The fax/telephone number selected from the incoming call logs is displayed.
2. Check the fax/telephone number, then press the OK button.
The fax/telephone number is registered to the printer and the screen to enter the recipient's
name is displayed.
Note
• This registration method may not be available depending on the country or region of purchase.
•Enter directly is selected as the registration method:
The screen to enter the fax/telephone number is displayed.
1. Use the Numeric buttons to enter the fax/telephone number you want to register.
2. Press the OK button.
The fax/telephone number is registered to the printer and the screen to enter the recipient's
name is displayed.
Note
•You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada,
Korea and some regions of Latin America), including spaces.
Entering Numbers, Letters, and Symbols
•Press the button twice to enter a pause.
•When Telephone line type in Fax user settings under Fax settings is set to Rotary
pulse, you can enter a tone ("T") by pressing the Tone button.
10. Use the Numeric buttons to enter the recipient's name.
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If you select a name on From incoming log in step 9, the name may be already entered. If you do not
change the name, go to step 11.
Note
• You can enter the name up to 16 characters, including spaces.
Entering Numbers, Letters, and Symbols
11. Press the OK button to finalize registration.
Note
•To register another recipient's number and name, select an unregistered ID number and operate
in the same procedure.
•To return to the Fax standby screen, press the FAX button.
•You can check the recipient's numbers and names you have registered by printing RECIPIENT
TELEPHONE NUMBER LIST.
Printing List of Registered Destinations
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Registering Recipients in Group Dial
If you register two or more registered recipients to a group dial, you can send the same document
successively to all recipients registered to the group dial.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Directory, then press the OK button.
5. Select Add directory entry, then press the OK button.
Note
• You can select Add directory entry from Add tel. number in Fax settings after pressing the
Setup button.
6. Select Group dial, then press the OK button.
The screen to select an ID number is displayed.
7. Use the button or the Numeric buttons to select an unregistered ID number, then press
the OK button.
Note
•If you already registered the recipient, (Not available) is displayed next to the ID number. If you
already registered the group dial, the registered group name is displayed.
The Group member screen is displayed.
8. Register the registered recipient as a member of the group dial.
1. Press the MENU button.
2. Choose a recipient to register as a member.
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You can choose a recipient with the two methods. The method can be switched by pressing the
button.
• When Add to group is displayed on the LCD:
Use the button to select a recipient's ID number to register to the group dial.
•When Enter first letter is displayed on the LCD:
After you use the Numeric buttons to enter the first letter of the recipient's name you want to
search, the registered recipients are displayed in alphabetical order.
Use the button to select a recipient's ID number to register to the group dial.
3. Press the OK button.
The selected recipient is registered as a member of the group dial.
4. Press the MENU button to display the screen to select an ID number, then add another member.
Repeat this step to register the other recipient to the same group dial.
Note
• You can check the recipient's ID number and name registered to the group dial by using the
button.
9. Press the OK button after finishing registering the member you want to register to the group
dial.
The screen to enter the group name is displayed.
10. Use the Numeric buttons to enter the group name.
Note
•You can enter the name up to 16 characters, including spaces.
Entering Numbers, Letters, and Symbols
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11. Press the OK button to finalize registration.
Note
•To register another group, select an unregistered ID number and operate in the same procedure.
•To return to the Fax standby screen, press the FAX button.
•You can check the recipients you have registered to the group dial by printing GROUP DIAL
TELEPHONE NO. LIST.
Printing List of Registered Destinations
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Changing Registered Information
To change information registered for recipient and group dial, follow the procedure below.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Directory, then press the OK button.
5. Select Add directory entry, then press the OK button.
Note
• You can select Add directory entry from Add tel. number in Fax settings after pressing the
Setup button.
6. Change the registered information.
• To change the recipient's information:
1. Select Recipient, then press the OK button.
2. Use the button or the Numeric buttons to select a recipient's ID number, then press the
OK button.
3. Select Edit, then press the OK button.
The screen to select a registration method is displayed as well as when you register the
recipient.
4. Select a registration method, then press the OK button.
5. Change the recipient's fax/telephone number.
◦From outgoing log is selected as the registration method:
The screen to select the fax/telephone number from the outgoing call logs is displayed.
After you use the button to select a fax/telephone number and press the OK button,
the editing screen is displayed. Change the recipient's fax/telephone number, then press
the OK button.
◦From incoming log is selected as the registration method:
The screen to select the fax/telephone number or the name from the incoming call logs is
displayed. After you use the button to select a fax/telephone number or a name and
press the OK button, the editing screen is displayed. Change the recipient's fax/telephone
number, then press the OK button.
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Note
• This registration method may not be available depending on the country or region of
purchase.
◦Enter directly is selected as the registration method:
The editing screen is displayed. Change the recipient's fax/telephone number, then press
the OK button.
Note
• You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada,
Korea and some regions of Latin America), including spaces.
Entering Numbers, Letters, and Symbols
•Press the button twice to enter a pause.
•When Telephone line type in Fax user settings under Fax settings is set to Rotary
pulse, you can enter a tone ("T") by pressing the Tone button.
6. Change the recipient's name, then press the OK button.
Note
• You can enter the name up to 16 characters, including spaces.
Entering Numbers, Letters, and Symbols
• To change a group dial:
1. Select Group dial, then press the OK button.
2. Use the button or the Numeric buttons to select an ID number of group dial to change,
then press the OK button.
3. Select Edit, then press the OK button.
4. Edit the member of the group dial.
To add a member, press the MENU button to display the screen to select an ID number and
then add another member.
To delete a member, select a member to delete and then press the Tone button.
5. Change the group name, then press the OK button.
Note
•You can enter the name up to 16 characters, including spaces.
Entering Numbers, Letters, and Symbols
Note
•To return to the Fax standby screen, press the FAX button.
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Deleting Registered Information
To delete information registered for recipient and group dial, follow the procedure below.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Directory, then press the OK button.
5. Select Add directory entry, then press the OK button.
Note
• You can select Add directory entry from Add tel. number in Fax settings after pressing the
Setup button.
6. Delete the registered information.
• To delete the recipient's information:
1. Select Recipient, then press the OK button.
2. Use the button or the Numeric buttons to select a recipient's ID number, then press the
OK button.
3. Select Delete, then press the OK button.
4. Select Yes, then press the OK button.
• To delete a group dial:
1. Select Group dial, then press the OK button.
2. Use the button or the Numeric buttons to select an ID number of group dial to delete,
then press the OK button.
3. Select Delete, then press the OK button.
4. Select Yes, then press the OK button.
Note
•To return to the Fax standby screen, press the FAX button.
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Printing List of Registered Destinations
You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.
1. Check that printer is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the MENU button.
The Fax menu screen is displayed.
5. Select Print reports/lists, then press the OK button.
6. Select Directory list, then press the OK button.
7. Select an item to print, then press the OK button.
• If you selected Recipient:
The confirmation screen asking if you print the list alphabetically by name is displayed.
If you select Yes and press the OK button, RECIPIENT TELEPHONE NUMBER LIST is printed in
alphabetical order.
If you select No and press the OK button, RECIPIENT TELEPHONE NUMBER LIST is printed in
the order of the ID number.
• If you selected Group dial:
GROUP DIAL TELEPHONE NO. LIST is printed.
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Registering Recipients Using Speed Dial Utility2 (macOS)
About Speed Dial Utility2
Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer
and registering/changing it on the computer. In addition, you can register the telephone directory edited on
the computer to the printer. You can also save them on the computer as a backup.
For safety reasons, it is recommended that you backup the registered data on the computer using Speed
Dial Utility2.
Starting Up Speed Dial Utility2
Speed Dial Utility2 Dialog
Saving Registered Telephone Directory on Printer to Your Computer
Registering a Fax/telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2
Registering Telephone Directory Has been Saved on Your Computer to Printer
292
Starting Up Speed Dial Utility2
Important
• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.
• Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or
standby mode.
• If your printer is compatible with LAN connection, make sure that the printer is connected to the
computer with LAN connection to use Speed Dial Utility2 via LAN connection.
• The password entry screen may appear during startup or operation. If it appears, enter the
administrator password, and then click OK. If you do not know the administrator password, contact the
administrator of the printer.
Follow the procedure below to start up Speed Dial Utility2.
1. Select Applications on Go menu of Finder.
2. Double-click Canon Utilities folder.
3. Double-click Speed Dial Utility2 folder.
4. Double-click Speed Dial Utility2.
Speed Dial Utility2 starts up.
Note
• You can also start up Speed Dial Utility2 from Quick Utility Toolbox.
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Speed Dial Utility2 Dialog
The following items are on the Speed Dial Utility2 dialog.
1. Printer Name:
Selects the printer for editing the telephone directory using Speed Dial Utility2.
Behind printer name, printer's MAC address is displayed.
Note
• For checking printer's MAC address, refer to "Checking Network Information" for your model from
Home of the Online Manual.
• For printer that supports both wireless LAN connection and wired LAN connection, MAC address
of wired LAN connection is displayed regardless of the connection method.
2. Display Printer Settings
Loads the telephone directory registered on the printer that selected for Printer Name: into Speed Dial
Utility2.
3. Setting Item List:
Selects a setting item for editing. Choose one item from TEL Number Registration, User Information
Setting, and Rejected Number Setting.
4. Registered information list
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Displays the registered information selected for Setting Item List:.
Note
•By clicking on the item name, you can sort the display order.
5. Edit.../Select All/Delete
Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items.
When multiple items on the registered information list are selected, you cannot use the Edit... button.
6. Load from PC...
Displays the telephone directory saved on the computer.
7. Instructions
Displays this guide.
8. Exit
Quits Speed Dial Utility2. Information registered or edited using Speed Dial Utility2 is neither saved on
the computer nor registered on the printer.
9. Save to PC...
Saves the telephone directory edited using Speed Dial Utility2 on the computer.
10. Register to Printer
Registers the telephone directory edited using Speed Dial Utility2 to the printer.
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Saving Registered Telephone Directory on Printer to Your
Computer
Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/
telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that
registered on the printer to the computer.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Save to PC....
4. Enter file name on displayed screen, and then click Save.
Note
• The data of the telephone directory (RSD file, *.rsd) can be imported to other printer.
Registering Telephone Directory Has been Saved on Your Computer to Printer
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Registering a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to register fax/telephone numbers.
Note
Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select an unoccupied code from list, and then click Edit....
The Individual or Group Selection dialog is displayed.
5. Click Register individual TEL number or Register group dial, and then click Next....
• If Register individual TEL number is selected:
1. Enter name.
2. Enter fax/telephone number.
• If Register group dial is selected:
1. Enter group name.
2. Select a code you want to add to group dial, and then click Add >>.
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Note
• You can only add the numbers that have already been registered.
6. Click OK.
To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6.
•To save the registered information on the computer.
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
•To register the registered information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
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Changing a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to change fax/telephone numbers.
Note
• Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select a code to change from list, and then click Edit....
• If an individual fax/telephone number is selected:
1. Enter a new name.
2. Enter a new fax/telephone number.
• If a group dial is selected:
1. Enter a new group name.
2. Add or delete a member to/from group dial.
To add a member:
Select a code to add to group dial, and then click Add >>.
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To delete a member:
Select a code to delete from group dial, and then click << Delete.
5. Click OK.
To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5.
•To save the edited information on the computer.
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
•To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
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Deleting a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to delete fax/telephone numbers.
Note
• Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select a code to delete from list, and then click Delete.
Note
• To delete all fax/telephone numbers on the list, click Select All, and then Delete.
5. When confirmation screen appears, click OK.
The selected fax/telephone number is deleted.
To continue deleting fax/telephone numbers, repeat steps 4 and 5.
• To save the edited information on the computer.
1. Click Save to PC....
2. Enter file name on the displayed screen, and then click Save.
• To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
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Changing Sender Information Using Speed Dial Utility2
Follow the procedure below to change the user's name or fax/telephone number.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click User Information Setting from Setting Item List:.
The user's information is displayed.
4. Select an item to change, and then click Edit....
The User Information dialog is displayed.
5. Enter new user's name on User Name and new fax/telephone number in TEL Number,
and then click OK.
• To save the edited information on the computer:
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
• To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
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Registering/Changing Rejected Number Using Speed Dial
Utility2
Follow the procedure below to register, change, or delete rejected numbers.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Rejected Number Setting from Setting Item List:.
The list of rejected numbers is displayed.
•To register a rejected number:
1. Select an unoccupied code from list, and then click Edit....
2. Enter fax/telephone number in Rejected Number dialog, and then click OK.
• To change a rejected number:
1. Select a code to change from list, and then click Edit....
2. Enter fax/telephone number in Rejected Number dialog, and then click OK.
•To delete a rejected number:
1. Select a code to delete from list, and then click Delete.
The selected fax/telephone number is deleted.
Note
• To delete all fax/telephone numbers on the list, click Select All, and then Delete.
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Registering Telephone Directory Has been Saved on Your
Computer to Printer
You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer.
The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and
registered to your printer.
Note
• In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed
Dial Utility can be loaded.
1. Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Load from PC....
4. Select a data of telephone directory (RSD file, *.rsd) to register to your printer.
5. Click Open on dialog.
The selected telephone directory is displayed.
Note
• If you select the data of the telephone directory (RSD file, *.rsd) that is exported from other printer,
the confirmation message appears. Click OK.
6. Click Register to Printer.
The telephone directory that has been saved on the computer is registered to your printer.
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Sending Faxes by Entering Fax/Telephone Number
This section describes dialing and sending faxes directly by entering the fax/telephone numbers.
Important
• It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Load documents on platen or in ADF (Auto Document Feeder).
Important
• When sending a double-sided document, load the document on the platen. Double-sided
documents cannot be automatically scanned and sent from the ADF.
Note
• For details on the types, conditions of document, and how to load the document:
Loading Originals
4. Adjust the scan contrast and resolution as necessary.
Setting Items for Sending Faxes
5. Use the Numeric buttons to dial the recipient's fax/telephone number.
Use the following buttons to dial the recipient's fax/telephone number.
Numeric buttons:
Enters the number.
button:
Enters a space.
button:
Deletes the last character you entered.
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button:
By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.
6. Press the Black button or the Color button.
The printer starts scanning the document.
Important
• Color transmission is available only when the recipient's fax device supports color faxing.
•Do not open the document cover until scanning is completed.
7. Start sending.
•If you load the document in the ADF:
The printer scans the document automatically and starts sending the fax.
Note
• To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in
progress, press the Stop button, then follow the instructions on the LCD.
• If documents remain in the ADF after the Stop button is pressed while scanning is in progress,
Original in ADF [OK]Eject the original is displayed on the LCD. By pressing the OK button,
the remaining documents are automatically ejected.
•If you load the document on the platen:
After scanning the document, the confirmation screen asking you if you load the next document is
displayed.
To send the scanned document, press the OK button to start sending it.
To send two or more pages, follow the message to load the next page, and press the Color or
Black button. After scanning all pages, press the OK button to start sending.
Note
•To cancel sending the fax, press the Stop button.
Note
• When your printer is connected to a PBX (Private Branch Exchange) system, refer to the operating
instructions of the system for details on dialing the recipient's fax/telephone number.
• In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the
function to automatically redial the number after a specified interval. Automatic redialing is enabled by
default.
Automatic Redialing
• Unsent documents, such as those pending redial, are stored in the printer's memory. They are not
stored in the case of a sending error.
Document Stored in Printer's Memory
307
• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent
documents stored in the printer's memory are lost.
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Resending Faxes (Redialing Busy Number)
There are two methods of redialing: Automatic redialing and Manual redialing.
• Automatic Redialing
If you send a document and the recipient's line is busy, the printer will redial the number after a specified
interval.
Automatic Redialing
• Manual Redialing
You can redial to the recipients dialed using the Numeric buttons.
Manual Redialing
Important
• It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
Note
• Automatic redialing is enabled by default.
• For details on the basic sending operations:
Sending Faxes by Entering Fax/Telephone Number
Automatic Redialing
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Enable and specify the automatic redialing setting on Auto redial in Adv. fax settings under Fax
settings.
Adv. fax settings
Important
•While automatic redialing, the unsent fax is stored in the printer's memory temporarily until the
sending fax is complete. If a power failure occurs or you unplug the power cord before automatic
redialing is complete, all faxes stored in the printer's memory are deleted and not sent.
Note
•To stop automatic redialing, wait until the printer starts redialing, then press the Stop button.
•To cancel automatic redialing, delete the unsent fax from the printer's memory while the printer is on-
standby for a redial operation. For details, see Deleting Document in Printer's Memory.
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Manual Redialing
Follow the procedure below for manual redialing.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Load documents on platen or in ADF (Auto Document Feeder).
4. Adjust the scan contrast and resolution as necessary.
Setting Items for Sending Faxes
5. Press the MENU button.
The Fax menu screen is displayed.
6. Select Redial, then press the OK button.
7. Select the recipient's number to redial, then press the OK button.
8. Press the Black button or the Color button.
Important
• Color transmission is available only when the recipient's fax device supports color faxing.
Note
• For manual redialing, the printer memorizes up to 10 recent recipients dialed by entering the fax/
telephone numbers. Note that the printer does not memorize any recipients dialed using the redial
function or selecting from the directory.
• To cancel manual redialing, press the Stop button. To cancel a fax transmission while it is in
progress, press the Stop button, then follow the instructions on the LCD.
• If documents remain in the ADF after the Stop button is pressed while scanning is in progress,
Original in ADF [OK]Eject the original is displayed on the LCD. By pressing the OK button, the
remaining documents are automatically ejected.
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Setting Items for Sending Faxes
If you select Fax TX settings after pressing the MENU button on the Fax standby screen, you can specify
the settings of the scan contrast and the scan resolution.
Adjust the scan contrast and resolution following the procedure below.
1. Press the MENU button on the Fax standby screen.
The Fax menu screen is displayed.
2. Select Fax TX settings, then press the OK button.
3. Select Scan contrast, then press the OK button.
4. Select the scan contrast, then press the OK button.
The button decreases the scan contrast, and the button increases the scan contrast.
5. Select Scan resolution, then press the OK button.
6. Select the scan resolution.
Note
• The (asterisk) on the LCD indicates the current setting.
Standard
Suitable for text-only documents.
Fine
Suitable for fine-print documents.
Extra fine
Suitable for detailed illustration or fine-print quality documents.
If the recipient's fax device is not compatible with Extra fine (300 x 300 dpi), the fax will be sent in
the Standard or Fine resolution.
Photo
Suitable for photographs.
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Note
• When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).
The image quality (compression rate) is determined by which scan resolution is selected, except
that Extra fine and Photo provide the same image quality.
7. Press the OK button.
The LCD returns to the Fax standby screen.
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Sending Faxes Using AirPrint
You can send faxes from a printer using AirPrint.
To send faxes, add your printer to your computer.
Checking Environment
First, check your environment.
•AirPrint operation environment
A computer running Mac OS.
Note
• For supported operating system versions, click Home to return to the top page of the Online
Manual for your model and search for "Specifications."
•Requirement
The computer and your printer must be connected correctly.
Adding Printer to Computer
1. Open System Preferences and select Printers & Scanners (Print & Scan).
2. Click + to display printer list.
3. Select printer model name with Bonjour Multifunction displayed.
Note
• If the printer does not appear, check the following.
The printer is turned on.
The firewall function of the security software is off.
The printer is connected to the access point or directly connected to the computer.
•If using the printer with USB connection, select USB Multifunction.
4. Select Secure AirPrint or AirPrint from Use.
5. Click Add.
Sending Fax
Note
• Only black and white transmission is supported.
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1. Make sure printer is on.
2. In application, open document to fax.
3. Open Print dialog.
To open the Print dialog, you typically select Print... from the File menu of your application software.
4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list.
5. Specify fax paper settings as needed.
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6. Enter fax/telephone numbers in To.
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If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings as
needed.
7. Click Fax.
The number is dialed automatically and the fax is sent.
Note
• To cancel sending the fax, press the printer's Stop button.
Automatic Redialing
If the fax could not be sent (for example, when the recipient was busy), the number is redialed
automatically according to the automatic redialing setting of the printer.
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Note
• To cancel automatic redialing, wait until redialing starts, and then press the printer's Stop button.
• For more details, click Home to return to the top page of the Online Manual for your model and
search for "FAX settings."
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General Notes (Fax Transmission Using AirPrint)
Sending faxes is subject to the following restrictions.
• Enter the characters in To and Dialing Prefix so that the total number of characters is within 40
characters.
• You can use the following characters for To:
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
• You can use the following characters for Dialing Prefix:
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
p To place a pause between numbers.
T Numbers after the T will be sent as a tone signal.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
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Receiving Faxes
This section describes the preparation necessary for receiving a fax and how to receive a fax.
Preparing for Receiving a Fax
Prepare for receiving a fax according to the following procedure.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Make sure of the receive mode setting.
Make sure of the receive mode setting displayed on the Fax standby screen.
Note
• For details on how to change the receive mode:
Setting Receive Mode
4. Load paper.
Load the sheets of plain paper.
5. Specify the paper settings as necessary.
Changing Paper Settings
This completes the preparation for receiving fax.
When a fax is received, it is printed on the loaded paper automatically.
Receiving a Fax
Depending on the selected receive mode, the receive operation varies.
To print the received fax, open the operation panel and press the OK button. Printing does not start if the
operation panel is closed.
Note
• For details on the receive mode:
Setting Receive Mode
• You can specify the advanced settings of each receive mode.
For details on the advanced settings of the receive mode:
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Advanced Settings of Receive Mode
• If the printer was not able to print a received fax, the printer stores the unprinted fax in its memory
(Substitute Reception).
Substitute Reception in Printer's Memory
When Tel. priority mode is selected:
•When the call is a fax:
The telephone will ring when a call incomes.
Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up
the handset.
The printer will receive the fax.
Note
• If the printer will not switch to fax reception, press the FAX button, then the Color or Black
button to receive the fax.
• To receive a fax without picking up the handset, set Manual/auto switch of the advanced
setting to ON. RX start time allows you to specify the number of seconds until the printer
switches to fax reception.
• If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a
specified number of times when there is an incoming call with a fax distinctive ring pattern.
Then, the printer will switch to fax reception automatically without the handset being picked up.
The number of times to ring the telephone until switching to fax reception can be changed.
• Set the printer to enable you to initiate fax reception from a connected telephone (remote
reception).
Remote Reception
•When the answering machine is connected to the printer:
If the answering machine is set to the answering mode, set User-friendly RX of the
advanced setting to ON. If the call is a fax, the printer will receive the fax automatically.
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If the answering mode is turned off on the answering machine, pick up the handset. If you
hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
If Manual/auto switch of the advanced setting is set to ON, set RX start time to longer
than the time before the answering machine starts playing the answering message. After
making this setting, we recommend that you call the answering machine using a mobile
phone, etc. to confirm that messages are recorded successfully in the answering machine.
Set your answering machine to answering mode and adjust it as follows:
The entire message should be no longer than 15 seconds.
In the message, tell your callers how to send a fax.
•When the call is a voice call:
The telephone will ring when a call incomes.
Pick up the handset, and talk on the telephone.
Note
• If the printer unexpectedly switches to fax reception during telephone calls, set User-friendly
RX of the advanced setting to OFF.
• If Manual/auto switch of the advanced setting is set to ON, you must answer an incoming call
by picking up the handset within the time specified in RX start time. Otherwise the printer will
switch to fax reception.
When Fax only mode is selected:
•When the call is a fax:
The printer will receive the fax automatically.
Note
• If a telephone is connected to the printer, the telephone will ring when a call incomes.
• You can change the number of times to ring the telephone with Incoming ring of the advanced
setting.
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When DRPD or Network switch is selected:
•When the call is a fax:
The telephone will ring when a call incomes.
The printer will receive the fax automatically when the fax ring pattern is detected.
Note
•You can change the number of times to ring the telephone.
Advanced Settings of Receive Mode
•When the call is a voice call:
The telephone will ring when a call incomes.
When the printer does not detect the fax ring pattern, the telephone will continue ringing.
Pick up the handset, and talk on the telephone.
Note
• To use this feature, you need to subscribe to a compatible service provided by your telephone
company.
•For DRPD
You need to select the appropriate ring pattern on the printer.
Setting the DRPD Ring Pattern (US and Canada only)
•For Network switch
The name of this service varies depending on the country or region of purchase. This setting
may not be also available depending on the country or region of purchase.
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Changing Paper Settings
This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel
to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded
paper.
Important
• If the size of loaded paper is different from that specified in the paper size setting, Check page size
Press [OK] are displayed on the LCD. In this case, load the same size of paper as that specified in the
paper size setting, then press the OK button.
You can also press the Stop button to close the message and print the stored documents in the
printer's memory later.
Printing Document in Printer's Memory
• If no paper is loaded, or paper has run out while printing is in progress, the error message for no paper
is displayed on the LCD. In this case, load paper and press the OK button.
You can also press the Stop button to close the message and print the stored documents in the
printer's memory later.
Printing Document in Printer's Memory
Note
• If the sender sends a document that is larger than Letter-size or Legal-size, such as 11 x 17 inches, the
sender's printer may send the fax automatically reduced in size or divided, or send only a part of the
original.
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Fax paper settings, then press the OK button.
5. Select a setting item, then press the OK button.
6. Specify the settings.
Use the button to adjust each setting item, then press the OK button. The next setting item is
displayed.
The LCD returns to the Fax standby screen when all the settings are complete or when pressing the
FAX button.
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Note
• The (asterisk) on the LCD indicates the current setting.
Page size
Select the page size from A4, Letter, or Legal.
Note
• Some of page sizes are not available depending on the country or region of purchase.
Media type
The paper type is set to Plain paper.
Paper Source
Select a paper source (Rear tray/Cassette/Auto) where paper is loaded.
Note
•When Auto is selected, paper is fed from the paper source where the paper that matches the
paper settings (page size and media type) is loaded.
2-sided
Select whether to perform two-sided printing when printing faxes, reports, or lists.
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Substitute Reception in Printer's Memory
The printer prints the received fax automatically by default. And furthermore, the printer stores the received
fax in its memory. When the faxes are stored in the printer's memory, the FAX Memory lamp is lit or flashes.
In the following conditions, the received fax is not printed automatically, only is stored in the printer's
memory. (Substitute Reception) Then Received in memory is displayed at the Fax standby screen.
•When Do not print is selected for Received documents in Auto print settings under Fax settings
•An error has occurred on the printer:
If you select Print for Received documents in Auto print settings under Fax settings, a received fax
will be printed automatically. However, if any of the following errors occurs, the received fax will not be
printed. It will instead be stored in the printer's memory.
When the error is resolved, the fax stored in the printer's memory is printed automatically.
◦ Paper has run out:
Load paper, then press the OK button.
◦ A different size of paper from that specified by Page size in Fax paper settings is loaded:
Load the same size of paper as that specified by Page size, then press the OK button.
•You pressed the Stop button to cancel printing of a fax:
Press the FAX button to resume printing of the fax.
Important
• When the printer's memory is full, the faxes stored latest overwrite those stored earliest. However, the
unprinted faxes are not overwritten.
Information on Received Faxes
• If the printer's memory is full with the unprinted faxes, the printer cannot receive the faxes. Check the
FAX Memory lamp regularly, print the faxes, and delete them from the printer's memory.
Document Stored in Printer's Memory
• If you unplug the power cord, all faxes stored in the printer's memory are deleted. The next time you
turn the printer on, press the OK button after a confirmation screen is displayed. The list of the faxes
deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
Information on Received Faxes
By default, received faxes will be printed immediately after they are received.
In addition, faxes will be stored in the printer's memory automatically when they are received.
However, the printer's memory has an upper limit on the number of faxes or subjects it can contain. When
the amount of stored fax reaches the upper limit of the printer's memory, faxes stored latest will overwrite
those stored earliest.
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If you use the fax capabilities, make sure sufficient ink remains in the ink tank in advance. In addition, we
recommend you refill the ink tank early so that ink does not become insufficient while fax printing is in
progress. Visually inspect the remaining ink in the printer's ink tank.
Moreover, we recommend you check printed pages immediately after faxes are received. If a fax remains
in the printer's memory, you can reprint it after refilling the ink tank.
If [Do not print] is selected for [Received documents] on [Auto print settings] under [Fax settings] on the
operation panel of the printer, received faxes will not be printed immediately. Instead, faxes are stored in
the printer's memory automatically and you can select and print those stored from the printer's memory. In
this setting, the printer does not receive faxes if the printer's memory reaches its upper limit. Thus, stored
faxes are not overwritten automatically.
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Document Stored in Printer's Memory
The faxes will be stored in the printer's memory automatically when they are received. However, printer's
memory has an upper limit on the number of faxes or subjects it can contain. When the printer's memory is
full, faxes stored latest will overwrite those stored earliest.
Information on Received Faxes
By default, the received faxes will be printed automatically after they are received.
In the following cases, the received faxes are not printed. The unprinted faxes are not overwritten even if the
printer receives the faxes anew.
• Paper has run out.
• A different size of paper from that specified by Page size in Fax paper settings is loaded.
•Do not print is selected for Received documents in Auto print settings under Fax settings.
• You pressed the Stop button to cancel printing of a received fax.
If the printer's memory is full with the unprinted faxes, the printer cannot receive the faxes. Check the FAX
Memory lamp regularly, print the faxes, and delete them from the printer's memory.
Printing Document in Printer's Memory
Deleting Document in Printer's Memory
Important
• The printer can store up to max. 50 pages* (max. 20 documents) of faxes in the printer's memory.
* When using ITU-T No.1 chart (Standard mode)
• If you unplug the power cord of the printer, all faxes stored in the printer's memory are deleted.
Note
• The FAX Memory lamp lights, flashes, or is off depending on the faxes stored in the printer's memory.
OFF: Faxes are not stored in the printer's memory.
Lights: Printed fax is stored in the printer's memory.
Flashes: During reception or unprinted fax is stored in the printer's memory.
* When Do not print is selected for Received documents in Auto print settings, the FAX Memory
lamp lights even if the unprinted fax is stored in the printer's memory.
• When confirming, printing, or deleting a document stored in the printer's memory, you specify it by its
transaction number. If you do not know the transaction number for your target document, print the list of
documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see Printing Document in Printer's Memory.
Information on Received Faxes
By default, received faxes will be printed immediately after they are received.
In addition, faxes will be stored in the printer's memory automatically when they are received.
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However, the printer's memory has an upper limit on the number of faxes or subjects it can contain. When
the amount of stored fax reaches the upper limit of the printer's memory, faxes stored latest will overwrite
those stored earliest.
As long as paper is loaded, the printer will perform printing even when the ink remaining is insufficient.
Therefore, in case ink remaining is low, printed faxes may be unclear due to blurring of ink. In such case if
the amount of stored faxes has reached its upper limit of the printer's memory, faxes stored in the printer's
memory will be deleted in order from the earliest. As a result, you may not be able to see faxes either
using printed material or the printer's memory.
Therefore, if you use the fax capabilities, make sure sufficient ink remains in the ink tank in advance. In
addition, we recommend you refill the ink tank early so that ink does not become insufficient while fax
printing is in progress. Visually inspect the remaining ink in the printer's ink tank.
Moreover, we recommend you check printed pages immediately after faxes are received. If a fax remains
in the printer's memory, you can reprint it after refilling the ink tank.
If Do not print is selected for Received documents on Auto print settings under Fax settings on the
operation panel of the printer, received faxes will not be printed immediately. Faxes are stored in the
printer's memory automatically and you can select and print those stored from the printer's memory. In this
setting, the printer does not receive faxes if the printer's memory reaches its upper limit. Thus, stored
faxes are not overwritten automatically.
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Printing Document in Printer's Memory
You can print a specified document in the printer's memory or print all the received documents in its memory
at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
1. Check that printer is turned on.
2. Load paper.
3. Press the FAX button.
The Fax standby screen is displayed.
4. Press the MENU button.
The Fax menu screen is displayed.
5. Select Memory reference, then press the OK button.
Note
• If no document is stored in the printer's memory, No documents in memory is displayed on the
LCD.
6. Select a print menu, then press the OK button.
Print memory list
You can print a list of the documents in the printer's memory (MEMORY LIST).
MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.),
transaction mode, recipient's number, and the date and time of the transaction.
A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A
transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.
Print specified doc.
You can specify the document and print it.
If you select this menu, the document selection screen is displayed.
Note
•A transaction number from "0001" to "4999" indicates a document being sent. A transaction
number from "5001" to "9999" indicates a document being received.
•Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
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: Indicates a color document.
: Indicates the document during transmission.
: Indicates the document sent with sequential broadcasting.
•By pressing the button or the Tone button, the transaction number displayed on the LCD
is switched to transaction time or fax/telephone number.
Specify the document and print it following the procedure below.
1. Select the transaction number (TX/RX no.) of the document you want to print, then press the
OK button.
2. Select whether to print only the first page of the document, then press the OK button.
•If you select Yes:
Only the first page of the document will be printed.
The document is still stored in the printer's memory.
•If you select No:
All pages of the document will be printed.
The screen to confirm whether to delete the printed document in the printer's memory is
displayed.
If you select Yes and press the OK button, the printed document in the printer's memory is
deleted.
Note
• If there is not the specified document in the printer's memory, No document is displayed,
and the printer returns to the previous screen.
• To return to the Fax standby screen, press the Stop button.
Print all RX docs
If you select this menu, the confirmation screen is displayed.
You can print all the received documents in the printer's memory.
If you select Yes and press the OK button, all the documents in the printer's memory will be printed.
Each time a document is printed, the screen to confirm whether to delete the printed document in
the printer's memory is displayed.
If you select Yes and press the OK button, the printed document in the printer's memory is deleted.
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Deleting Document in Printer's Memory
You can delete a specified document in the printer's memory or delete all the documents in its memory at a
time.
Note
• When deleting a specified document, you specify it by its transaction number (TX/RX no.). If you do not
know the transaction number for your target document, print the list of documents (MEMORY LIST)
first.
Printing Document in Printer's Memory
1. Check that printer is turned on.
2. Press the FAX button.
The Fax standby screen is displayed.
3. Press the MENU button.
The Fax menu screen is displayed.
4. Select Memory reference, then press the OK button.
Note
• If no document is stored in the printer's memory, No documents in memory is displayed on the
LCD.
5. Select a delete menu, then press the OK button.
Del. specified doc.
You can specify the document and delete it.
If you select this menu, the document selection screen is displayed.
Note
•A transaction number from "0001" to "4999" indicates a document being sent. A transaction
number from "5001" to "9999" indicates a document being received.
•Each mark before the transaction number indicates the following:
No mark: Indicates a black and white document.
: Indicates a color document.
: Indicates the document during transmission.
: Indicates the document sent with sequential broadcasting.
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• By pressing the button or the Tone button, the transaction number displayed on the LCD
is switched to transaction time or fax/telephone number.
Specify the document and delete it following the procedure below.
1. Select the transaction number (TX/RX no.) of the document you want to delete, then press the
OK button.
The confirmation screen is displayed.
2. Select Yes, then press the OK button.
The specified document will be deleted from printer's memory.
Note
•If there is not the specified document in the printer's memory, No document is displayed,
and the printer returns to the previous screen.
•To return to the Fax standby screen, press the Stop button.
Delete all docs
If you select this menu, the confirmation screen is displayed.
You can delete all the documents in the printer's memory.
If you select Yes and press the OK button, all the documents in the printer's memory will be deleted.
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Network
Cannot Find Printer on Network
Cannot Find Printer while Using Wi-Fi
Network Key (Password) Unknown
Cannot Print or Connect
For other questions about network, click here.
Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout Results Are Unsatisfactory
List of Support Code for Error (Paper Jams)
Cannot Print or Connect
Installation
Failed to MP Drivers Installation (Windows)
Fax
Cannot Send a Fax
Cannot Receive a Fax/Cannot Print a Fax/"Received in memory" Appears
FAX Setup Guide
Error
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Cannot Print Using AirPrint
Printer Prints Slowly
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Ink Does Not Come Out
List of Support Code for Error (Paper Jams)
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Automatic Duplex Printing Problems
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Printout Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Print/Scan from Smartphone/Tablet
Cannot Send a Fax
Cannot Receive a Fax/Cannot Print a Fax/"Received in memory" Appears
Cannot Dial
Telephone Disconnects During a Call
Cannot Set Correctly (Network)
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Printer Suddenly Stopped Working for Some Reason
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
Checking Network Information
Restoring to Factory Defaults
Cannot Set Correctly (Installation)
Failed to MP Drivers Installation (Windows)
Updating MP Drivers in Network Environment (Windows)
Error or Message Appears
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
A Message for Faxing Is Displayed on Fax Standby Screen
List of Support Code for Error
Error Message Appears on PictBridge (Wi-Fi) Compliant Device
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (macOS)
ScanGear (Scanner Driver) Error Messages (Windows)
Operation Problems
Network Communication Problems
Printing Problems
Problems while Printing/Scanning from Smartphone/Tablet
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Network Settings and Common Problems
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wired LAN
Wireless LAN
Cannot Find Printer
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Proceed beyond Printer Connection Screen
Printer is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wi-Fi Setup
Detect Same Printer Name
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wi-Fi Setup
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
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Printing from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wireless Direct
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Access to Internet on Wi-Fi from Communication Device
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Printing from Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wired LAN
Cannot Find Printer
Printer is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wired LAN
Detect Same Printer Name
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Print or Connect
339
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
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Cannot Find Printer on Check Printer Settings Screen During
Setup (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen during driver setup, click Redetect and search for the
printer again by the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
•When using Wi-Fi:
Checking Power Status
Checking PC Network Connection
Checking Printer's Wi-Fi Settings
Checking Wi-Fi Environment
Checking Printer's IP Address
Checking Security Software Settings
Checking Wireless Router Settings
•When using wired LAN:
Checking LAN Cable and Router
Checking PC Network Connection
Checking Printer's Wired LAN Settings
Checking Printer's IP Address
Checking Security Software Settings
Checking Router Settings
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Power Status
Are printer and network device (router, etc.) turned on?
Make sure the printer is turned on.
Checking that Power Is On
Make sure network device (router, etc.) is turned on.
If printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If printer and network device are on:
If the network devices are on, turn them off and on again.
If above does not solve the problem:
Checking PC Network Connection
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages, or if above does not solve the problem:
Checking Printer's Wi-Fi Settings
345
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's Wi-Fi Settings
Is printer set to allow wireless communication?
Make sure the or icon is displayed on the LCD when the mode button is pressed.
If icon is not displayed:
The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
If icon is displayed:
Checking Wi-Fi Environment
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wi-Fi Environment
Is the printer connected to the wireless router?
Use the icon on the LCD when the mode button is pressed to make sure the printer is connected to the
wireless router.
If is displayed:
• Check wireless router configuration.
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close
enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
• Check wireless router setting.
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.
Important
• Note that some wireless routers distinguish network names (SSIDs) by the last alphanumeric
character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game
machine).
To check the network name (SSID) of the wireless router the printer is connected to, print the network
settings.
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Printing Network Settings
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to
the wireless router.
After connecting the printer to the wireless router, set up the network communication from the beginning.
If is displayed:
Checking Printer's IP Address
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
Printing Network Settings
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Checking Security Software Settings
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Security Software Settings
Make sure the firewall does not interfere with setup.
The firewall of your security software or operating system for computer may limit communication between
the printer and your computer.
•If a firewall message appears:
If a firewall message appears warning that Canon software is attempting to access the network, set
the security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
•If no firewall message appears:
Temporarily disable the firewall and redo the network communication setup.
After the setup is complete, re-enable the firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
Checking Wireless Router Settings
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Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wireless Router Settings
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
encryption key, and DHCP function.
Make sure the same radio channel is assigned to the printer and the wireless router.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
In addition, make sure the wireless router you are using is configured to use 2.4 GHz bandwidth.
Important
• Depending on the wireless router, note that different network name (SSID) is assigned for a
bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters
at the end of network name (SSID).
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
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Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking LAN Cable and Router
Is LAN cable connected, and are printer and router on?
Make sure the LAN cable is connected.
Make sure the printer is turned on.
Checking that Power Is On
Make sure the router is turned on.
If LAN cable is connected and printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
If LAN cable is connected and printer and network device are on:
If the printer cannot be found after trying to redetect it, even though the printer and the network device are
on:
Checking PC Network Connection
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Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages:
Checking Printer's Wired LAN Settings
353
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's Wired LAN
Settings
Is printer set to allow wired communication?
Make sure the icon is displayed on the LCD when the mode button is pressed.
If icon is not displayed:
The printer is not set to allow wired communication. Turn on wired communication on the printer.
Once you have turned on wired communication, redo the network communication setup from the
beginning.
If icon is displayed:
Checking Printer's IP Address
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Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
Printing Network Settings
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Checking Security Software Settings
355
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Security Software Settings
Make sure the firewall does not interfere with setup.
The firewall of your security software or operating system for computer may limit communication between
the printer and your computer.
•If a firewall message appears:
If a firewall message appears warning that Canon software is attempting to access the network, set
the security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
•If no firewall message appears:
Temporarily disable the firewall and redo the network communication setup.
After the setup is complete, re-enable the firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
Checking Router Settings
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Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Router Settings
Check router settings.
Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP
function.
For more on checking the settings of the router, refer to the instruction manual supplied with the router or
contact its manufacturer.
After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
357
Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1 Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
•Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check2 Follow procedure below to connect printer and computer again.
Important
•For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn off.
3. Turn on printer.
Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.
1. Finish setup.
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2. Turn off printer.
3. Restart computer.
4. Make sure you have no application software running.
5. Click here and perform setup.
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Cannot Find Printer while Using Wi-Fi
Check1 Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2 Check the icon on LCD.
The icon appears by pressing any mode button.
If the icon is not displayed, from the setup menu select Device settings > LAN settings > Wi-Fi > Wi-Fi enab./
disable and then select Enable.
If the icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Check3 Make sure printer setup is complete on the computer.
If it is not, click here and perform setup.
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check4 Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
•Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
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To check the network name (SSID) set for the printer, print out the network setting information.
Printing Network Settings
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check5 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6 Make sure wireless signal is strong. Monitor signal strength and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
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For macOS:
Starting Up IJ Network Device Setup Utility
Check7 Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual or
contact its manufacturer.
Note
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Check8 Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Check9 Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check10 If printer is connected to an AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
If the problem is not resolved, click here and redo setup.
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Printer Suddenly Stopped Working for Some Reason
Cannot Connect to a Printer after Network Configuration Changes
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Cannot Connect to a Printer through Wireless Direct
Cannot Connect to a Printer via Wired LAN
Cannot Print/Scan/Fax through Network
Cannot Connect to a Printer after Network Configuration Changes
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Check1 Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
•Turn on the printer or devices.
•If the power is already turned on, cycle the power switch.
•It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2 Can you view any web pages on your computer?
Make sure your computer is connected to the wireless router properly.
For more on checking computer settings or connection status, see the instruction manual supplied with the
computer or contact the manufacturer.
Check3 Is the printer connected to the wireless router?
Use the icon on the LCD when the mode button is pressed to check the connection status between the printer
and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the
printer.
Check4 Make sure the printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
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To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check5 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6 Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
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See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check7 Make sure of the Wi-Fi channel numbers used for your computer.
You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer.
It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are
using are restricted, the Wi-Fi channels do not match.
See the instruction manual provided with your computer and check the Wi-Fi channel number available for
your computer.
Check8 Make sure channel set on wireless router is a usable channel as confirmed in
Check 7.
If it is not, change the channel set on the wireless router.
Check9 Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check10 If printer is connected to an AirPort Base Station via LAN, make sure you
use alphanumeric characters for network name (SSID). (macOS)
If the problem is not resolved, click here and redo setup.
•Positioning:
Place the printer and wireless router where there are no obstacles between them.
Cannot Connect to a Printer through Wireless Direct
Check1 Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2 Check printer settings.
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Select Device settings > LAN settings > Wireless Direct > Switch WL Direct in this order and select Yes.
Check3 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
•Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check5 Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
•Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check6 Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7 Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Connect to a Printer via Wired LAN
Check1 Make sure the printer is turned on.
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Check2 Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, click here and redo setup.
Cannot Print/Scan/Fax through Network
Check1 Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2 If MP Drivers are not installed, install them. (Windows)
Click here and install the MP Drivers.
Check3 When using Wi-Fi, make sure wireless router does not restrict which
computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
•To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
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Network Key (Password) Unknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
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For macOS:
Starting Up IJ Network Device Setup Utility
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
•Using WPA/WPA2 (Windows)
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
•Using WEP
The length or format of the Wi-Fi password and authentication method must be identical among the
wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the
printer to use the password generated by the wireless router.
◦For Windows:
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password
length, format, and the password to use.
For details, see If WEP Details Screen Appears.
Note
• If the printer is connected to an AirPort Base Station via LAN:
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless
Security of AirPort Utility.
Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
Select 1 for the password to use. Otherwise, computer will not be able to communicate with
printer via the wireless router.
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Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When you replace a wireless router, redo the network setup for the printer according to the replaced one.
Click here and perform setup.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1 Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2 If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
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Check3 If using WPA/WPA2 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
For details, see Setting an Encryption Key.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
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Checking Network Information
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
Printing Network Settings
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
•For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
•For macOS:
1. Select System Preferences from Apple menu, and then click Network.
2. Make sure network interface used by computer is selected, and then click Advanced.
When you are using Wi-Fi on your computer, make sure Wi-Fi is selected as network interface.
When you are using wired LAN, make sure Ethernet is selected.
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3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
•For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Type the ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
•For macOS:
1. Start Network Utility as shown below.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network
address to ping.
5. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
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64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If "100% packet loss" appears, communication is not taking place. Otherwise, computer is
communicating with target device.
Checking Network Setting Information
To check the printer's network settings information, print out the network settings information.
Printing Network Settings
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Restoring to Factory Defaults
Important
• Initialization erases all network settings on the printer, making printing/scanning/faxing operation from a
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, click here and redo setup.
Initialize the network setting using the printer's operation panel.
Reset setting
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Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1 Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
•Turn on the printer or devices.
•If the power is already turned on, cycle the power switch.
•It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3 Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router.
icon is displayed, when any mode button is pressed. If the icon is not displayed, Wi-Fi is disabled. Turn
on wireless communication on the printer.
Check4 Are network settings of printer identical with those of wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
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To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check5 Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check6 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check7 Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
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Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1 Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2 Is Wireless Direct enabled?
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check3 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the LCD.
LAN settings
• Print the network settings.
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Printing Network Settings
Check5 Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
•Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check6 Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7 Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
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Printer Does Not Print
Check1 Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
•If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2 Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Note
•Using IJ Network Device Setup Utility allows you to diagnose or repair network connection.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check3 Make sure that the cassette is correctly inserted.
If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.
Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.
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Loading Paper in the Cassette
Check4 When using rear tray, make sure feed slot cover is closed.
When the feed slot cover is open, paper will not be fed.
Be sure to close the feed slot cover.
Loading Paper in the Rear Tray
Check5 Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the LCD. Follow the instructions on the LCD to solve the problem.
Note
•You can select whether the message which prevents misprinting is displayed.
To change the message view setting when printing using the printer's operation panel:
Feed settings
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check6 If printing from a computer, delete unnecessary print jobs.
•For Windows:
Deleting the Undesired Print Job
•For macOS:
Deleting the Undesired Print Job
Check7 Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
•For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
•For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
•If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
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Check8 Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
•Selecting On for Prevention of Print Data Loss may reduce print quality.
• After printing is completed, select Off for Prevention of Print Data Loss.
Check9 If printing from your computer, restart the computer.
Restart the computer and try printing again.
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Ink Does Not Come Out
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print head is installed properly.
Next, push the joint buttons firmly to the end.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check the remaining ink level.
Checking Ink Level
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
• From the printer
Printing the Nozzle Check Pattern
• From the computer
◦For Windows:
Printing a Nozzle Check Pattern
◦For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
•From the printer
Cleaning the Print Head
•From the computer
◦For Windows:
Clean the print head
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◦For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
Deep Print Head Cleaning
•From the computer
◦For Windows:
Clean the print head deeply
◦For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
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Ink Runs Out Fast
After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer.
Ink may seem to run out fast due to this procedure.
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Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1 Make sure paper is loaded.
Loading Paper
Check2 When loading paper, consider the following.
•When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•Always load the paper in portrait orientation, regardless of the printing orientation.
•When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
Loading Paper
•In the cassette, be sure to load only plain paper.
•When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front
paper guides with the paper stack.
Loading Paper
Check3 Is paper too thick or curled?
Unsupported Media Types
Check4 When loading envelopes, consider the following.
When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5 Make sure media type and paper size settings match with loaded paper.
Check6 Make sure that there are not any foreign objects in the rear tray.
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If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Important
•Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
Note
•If the feed slot cover is opened, close it slowly.
Check7 Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
•Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8 If two or more sheets of paper feed from cassette at once, clean inside of
cassette.
Cleaning Cassette Pads
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Check9 Are transport unit cover and rear cover attached properly?
See Rear View for the positions of the transport unit cover and the rear cover.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
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Printout Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check1 Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
•Copying:
Check the settings using the operation panel.
•Printing from your computer:
Check the settings using the printer driver.
Basic Printing Setup
•Printing from a PictBridge (Wi-Fi) compliant device:
Check the settings on your PictBridge (Wi-Fi) compliant device or using the operation panel.
PictBridge (Wi-Fi) Print Settings
PictBridge settings
•Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY:
Check the settings on Canon PRINT Inkjet/SELPHY.
Print Photos from Your Smartphone
Check2 Make sure appropriate print quality is selected (see list above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note
• When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation
panel.
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This setting cannot be made on the PictBridge (Wi-Fi) compliant device.
Check3 If problem is not resolved, check also the sections below.
See also the sections below:
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Colors Are Unclear
Lines Are Misaligned/Distorted
Paper Is Smudged / Printed Surface Is Scratched
Vertical Line Next to Image
Cannot Complete Printing
Part of Page Is Not Printed (Windows)
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Back of Paper Is Smudged
Uneven or Streaked Colors
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Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/
Streaks or Lines
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print heads are installed properly.
Next, push the joint buttons firmly to the end.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•From the printer
Printing the Nozzle Check Pattern
•From the computer
◦For Windows:
Printing a Nozzle Check Pattern
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◦For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer
Cleaning the Print Head
•From the computer
◦For Windows:
Clean the print head
◦For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
Deep Print Head Cleaning
• From the computer
◦For Windows:
Clean the print head deeply
◦For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
Check4 When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
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If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank.
Refilling Ink Tanks
How to Perform Ink Flush
Check5 When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
•When copying, see also the sections below:
Check6 Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
•If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check7 Make sure original is properly loaded on platen or ADF.
When you load the original on the platen, load it with the side to be copied facing down.
When you load the original on the ADF, load it with the side to be copied facing up.
Loading Originals
Check8 Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Reprint from the computer if you can reprint from it.
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Colors Are Unclear
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print heads are installed properly.
Next, push the joint buttons firmly to the end.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check the remaining ink level.
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
Note
•Printed colors may not match screen colors due to basic differences in the methods used to produce
colors. Color control settings and environmental differences can also affect how colors appear on the
screen. Therefore, colors of printing results may be different from those on the screen.
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•From the printer
Printing the Nozzle Check Pattern
•From the computer
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◦For Windows:
Printing a Nozzle Check Pattern
◦For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
•From the printer
Cleaning the Print Head
•From the computer
◦For Windows:
Clean the print head
◦For macOS:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
Deep Print Head Cleaning
• From the computer
◦For Windows:
Clean the print head deeply
◦For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
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Lines Are Misaligned/Distorted
Check1 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2 Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
•For Windows, if the problem is not resolved after performing the print head alignment, perform print head
alignment manually from your computer.
Adjusting Print Head Position Manually
Check3 Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
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Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges Smudged Surface
Printed Surface Is Scratched
Check1 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2 Check paper type.
Make sure you are using the right paper for what you are printing.
Supported Media Types
Check3 Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
•Plain Paper
Turn the paper over and reload it to print on the other side.
•Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
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1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
•Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4 Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
•From operation panel:
Press the Setup button and select Device settings > Print settings in this order, and then set Prevent
abrasion to ON.
Changing Settings from Operation Panel
•From computer (Windows):
1. Check that printer is turned on.
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2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Select Prevents paper abrasion check box and select OK.
5. Check message and select OK.
•From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5 If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Adjusting Intensity
Check6 Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
•If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check7 Is paper feed roller dirty?
Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8 Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
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Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Check9 Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
•For Windows:
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
5. Check message and select OK.
•For macOS:
Set the waiting time using Remote UI.
Opening Remote UI for Maintenance
404
Vertical Line Next to Image
Check Is loaded paper size correct?
If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the
both margin.
Set the paper size to match the loaded paper.
Printout Results Are Unsatisfactory
Note
•The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting.
•This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is
ejected for cleaning.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
405
Scanner Does Not Work
Check 1 Check that your scanner or printer is turned on.
Check 2 With network connection, check the connection status and reconnect as
needed.
Check 3 With USB connection, connect the USB cable to a different USB port on the
computer.
Check 4 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5 Restart the computer.
Check 6 To scan from the printer's operation panel with USB connection, click Scan-
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
•Your scanner or printer
•Enables scanning from the operation panel
408
Scanner Driver Does Not Start
Check 1 Make sure the application software supports AirPrint.
Check 2 Select your scanner or printer on the application's menu.
Note
• The operation may differ depending on the application.
Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your
application.
Check 4 Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
409
Error Message Is Displayed
Check Your scanner may be locked.
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.
410
Scanning Does Not Start / Scanning Does Not Complete
Check Your scanner may be locked.
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.
411
Items Cannot Be Scanned Correctly
Check Your scanner may be locked.
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
Refer to the printed manual: Getting Started for how to unlock the scanner.
412
Cannot Send a Fax
Check1 Is power turned on?
• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
•If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on
the power automatically.
• If you unplugged the power cord after pressing the ON button to turn off the power (the ON lamp is off),
reconnect it, and then press the ON button to turn on the power.
• If the power was turned off due to power failure, etc., the power is automatically turned on when the power
failure is resolved.
Important
•Confirm that the ON lamp is off before unplugging the power cord, and then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.
For details on how to unplug the power cord, see Unplugging the Printer.
Note
•If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the
list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.
Summary of Reports and Lists
Check2 Is document being sent from memory or the fax being received into memory?
When the message for the transmission/reception is displayed on the Fax standby screen, a fax is being sent
from/received into printer's memory. Wait until the transmission/reception is complete.
Check3 Is printer's memory full?
Delete contents in memory, and then send a fax again.
Document Stored in Printer's Memory
Check4 Is telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
Check5 Is Hook setting set to Disable?
When you send a fax manually, dial the number with Enable selected for Hook setting in Security control
under Fax settings, or dial the number using the telephone connected to the printer.
415
Fax settings
Check6 Is Dial tone detect set to ON?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Adv. fax settings under Fax settings.
Fax settings
Check7 Is fax/telephone number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Note
• You can check the registered information in the printer's directory by printing RECIPIENT TELEPHONE
NUMBER LIST.
Summary of Reports and Lists
Check8 Does an error occur during transmission?
•Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
•Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
•If a transmission error has occurred, see below.
Errors Often Occur When Send a Fax
Check9 Is document loaded properly?
Remove the document, and then reload it on the platen or in the ADF.
Loading Originals
Check10 Does a printer error occur?
Ensure that an error message is displayed on the LCD. When an error message is displayed on the LCD, check
the cause.
When the error message and support code are displayed, refer to List of Support Code for Error.
When only the error message is displayed, refer to Message (Support Code) Appears.
Press the Stop button and if the message is closed, you can send the fax.
Check11 Is telephone line connected correctly?
Reconnect the telephone line cable to the telephone line jack.
Connecting Telephone Line
416
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone
company and the manufacturer of your terminal adapter or telephone adapter.
417
Errors Often Occur When Send a Fax
Check Check telephone line condition or connection.
If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting
Reduce for Err reduction (VoIP) on Adv. fax settings under Fax settings.
For details, see Err reduction (VoIP).
Fax settings
Note
• If selecting Reduce does not reduce errors, select Do not reduce.
In addition, when using an Internet telephone, it is possible that errors occur more often if 4800 bps or 9600 bps
is selected for TX start speed. Select 14400 bps or 33600 bps.
If the telephone line or connection is poor when using a general telephone, reducing the transmission start speed
may correct the error.
Reduce the transmission start speed on TX start speed in Adv. communication in Adv. fax settings under
Fax settings.
Fax settings
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Cannot Receive a Fax/Cannot Print a Fax/"Received in memory"
Appears
Check1 Is power turned on?
• You cannot receive faxes if the power is turned off. Press the ON button to turn the power on.
•If you unplugged the power cord without turning off the power (the ON lamp is lit), reconnecting it turns on
the power automatically.
• If you unplugged the power cord after pressing the ON button to turn off the power (the ON lamp is off),
reconnect it, and then press the ON button to turn on the power.
• If the power was turned off due to power failure, etc., the power is automatically turned on when the power
failure is resolved.
Important
•Confirm that the ON lamp is off before unplugging the power cord, and then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.
For details on how to unplug the power cord, see Unplugging the Printer.
Note
•If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the
list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.
Summary of Reports and Lists
Check2 Is the printer's memory full?
Print the received faxes stored in the printer's memory or save them on the memory card, and then delete them
from the printer's memory and have the sender resend the faxes.
Document Stored in Printer's Memory
Check3 Does an error occur during reception?
• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
•Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
• If a reception error has occurred, see below.
Errors Often Occur When Received a Fax
420
Check4 Is telephone line cable connected to external device jack?
Reconnect it to the telephone line jack.
Connecting Telephone Line
Check5 Check the operation panel is open.
If the operation panel is closed, received faxes will be stored in the printer's memory without being printed
(Memory Reception). Open the operation panel, and then press the OK button.
Check6 Is paper loaded?
If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory
Reception). Load paper, and then press the OK button.
Check7 Is a different size of paper from that specified by Page size in Fax paper
settings loaded?
If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not
be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that
specified by Page size, then press the OK button.
Check8 Is printer set to appropriate receive mode?
Check the receive mode setting and change it to a mode suited to your connection if necessary.
Setting Receive Mode
Check9 Is Fax RX reject set to ON?
Select OFF for Fax RX reject in Security control under Fax settings.
For details, refer to Rejecting Fax Reception.
Check10 Are there setting items set Reject in Caller rejection?
If you select Reject for any setting items in Caller rejection in Security control under Fax settings, the printer
rejects calls for setting item selected Reject.
For details, refer to Using Caller ID Service to Reject Calls.
421
Cannot Dial
Check1 Is telephone line cable connected correctly?
Check that the telephone line cable is connected correctly.
Connecting Telephone Line
Check2 Is telephone line type of printer or external device set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
423
Telephone Disconnects During a Call
Check Is telephone line cable or telephone (or a peripheral device such as an external
telephone, an answering device, or a computer modem) connected correctly?
Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an
answering device, or a computer modem) are connected correctly.
Connecting Telephone Line
424
Poor Quality Fax Received
Check1 Check scan settings of sender's fax device.
Ask the sender to adjust the scan settings of the fax device.
Check2 Is ECM RX set to OFF?
Select ON for ECM RX in Adv. communication in Adv. fax settings under Fax settings.
If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Fax settings
Check3 Is sender's original document or scanning area of sender's fax device dirty?
The image quality of the fax is mainly determined by the sender's fax device. Contact the sender and ask the
sender to check whether the scanning area of the fax device is dirty.
Check4 Is ECM transmission/reception enabled although the line/connection is poor, or
is the sender's fax device compatible with ECM?
•Select ON for ECM RX in Adv. communication in Adv. fax settings under Fax settings.
Fax settings
•Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmission.
If the sender's or recipient's fax device is not compatible with ECM, the fax will be sent/received without
automatic error correction.
•Reduce the reception start speed on RX start speed in Adv. communication in Adv. fax settings under
Fax settings.
Fax settings
Check5 Did you confirm paper and print quality settings?
Printout Results Are Unsatisfactory
425
Printer Does Not Turn On
Check1 Press ON button.
Check2 Make sure power plug is securely connected to printer, and then turn on again.
Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
427
Printer Turns Off Unexpectedly or Repeatedly
Check If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
•To disable the setting from the operation panel:
1. Check that printer is turned on.
2. Press the Setup button, use the button to select ECO settings, and press the OK
button.
LCD and Operation Panel
3. Use the button to select EnergySaveSettings and then press the OK button.
4. Use the button to select Auto power off and then press the OK button.
5. Use the button to select OFF and then press the OK button.
The setting to shut off the power automatically is disabled.
•To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2. Select Auto Power.
3. Select Disable for Auto Power Off.
4. Select OK.
5. Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
428
Note
• See below for details on how to disable the setting from ScanGear (scanner driver).
Scanner Tab
429
USB Connection Problems
Make sure of the checking item below when you find one of the followings.
• Printing/Scanning is slow.
• Hi-Speed USB connection does not work.
• A message such as "This device can perform faster" appears. (Windows)
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing speed may slow down due to the
communication speed.
Check Check following to make sure your system environment supports Hi-Speed USB
connection.
•Does the USB port on your computer support Hi-Speed USB connection?
•Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
•Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
•For more information, contact the manufacturer of your computer, USB cable, or USB hub.
430
Cannot Communicate with Printer via USB
Check1 Make sure printer is turned on.
Check2 Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
•Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
431
Wrong Language Appears in LCD
Follow the instructions below to select your language.
1. Press Setup button and wait a little.
2. Press button 2 times and press OK button.
3. Press button 4 times and press OK button.
4. Use button to select language for LCD and press OK button.
The desired language appears on the LCD.
5. Press Stop button.
432
Failed to MP Drivers Installation (Windows)
If you cannot get past the Printer Connection screen:
Other cases:
If you cannot get past the Printer Connection screen:
Cannot Proceed beyond Printer Connection Screen
Other cases:
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
Click here and install the MP Drivers.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and you
may not be able to install the drivers. Restart your computer and then reinstall the drivers.
434
Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
Download the latest MP Drivers for your model on the download page of the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi
connection. The printer is detected automatically in the network.
Make sure the printer was found, and install the MP Drivers following the on-screen instructions.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
435
Four-Digit Alphanumeric Characters Appear on LCD
A message appears on the printer's LCD or your computer screen.
Some errors may display four-digit alphanumeric characters along with the error message. The characters
represent a "support code" (error number).
For details on each support code, see List of Support Code for Error.
437
When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support
code (error number) is also displayed.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
Note
• For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
438
Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's LCD, see below.
Message Appears on Printer's LCD
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Printer's LCD
Check the message and take appropriate action.
•Cannot connect to the server; try again
The printer cannot connect to the server due to a communication error.
Press the printer's OK button to cancel the error and try again after a while.
•Data error
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
printer's memory.
Important
• If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory
are deleted.
Press the printer's OK button to cancel the error.
The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
See Unplugging the Printer for unplugging the power cord.
•Check page size
The size of the loaded paper is different from that specified in the paper size setting.
Check Paper Source, Page size, and Media type of Fax paper settings in Fax menu, and load the
specified paper. And then, press the printer's OK button to cancel the error.
439
•Hang up phone
The handset is not placed in the handset cradle correctly.
Replace the handset correctly.
Note
• See A Message for Faxing Is Displayed on Fax Standby Screen for the message displayed on the fax
standby screen.
Error Regarding Automatic Duplex Printing Is Displayed
Check See Automatic Duplex Printing Problems and take the appropriate action.
Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The printer may have been unplugged while it was on.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Check the error message that appears on the computer and click OK.
The printer starts printing.
See Unplugging the Printer for unplugging the power cord.
Writing Error/Output Error/Communication Error (Windows)
Check1 If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2 Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
440
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3 Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
Check4 When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
•If the User Account Control screen appears, select Continue.
2. Open USB Printing Support Properties.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
• If USB Printing Support Properties screen does not appear, make sure the printer is
correctly connected to the computer.
Check2 Make sure printer is properly connected to computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check If an error message appears outside printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
441
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
442
List of Support Code for Error
Support code appears on the printer's LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the printer's LCD and computer screen and take
the appropriate action in response.
Support Code Appears on Printer's LCD and Computer Screen
•1000 to 1ZZZ
1000 1003 1200 1215 1240 1270
1300 1303 1304 1309 1310 1313
1365 1366 1367 1431 1432 1470
1471 1472 1473 1476 15A1 1641
1642 1700 1701 1871 1874 1890
1892
•2000 to 2ZZZ
2110 2113 2114 2120 2123 2500
2700 2801 2802 2803
•3000 to 3ZZZ
3402 3403 3404 3405 3406 3407
340D 340E 3410 3411 3412 3413
3438 3440 3441 3442 3443 3444
3445 3446 3447 3449
•4000 to 4ZZZ
4103 4104 495A
•5000 to 5ZZZ
5011 5012 5040 5050 5100 5200
5205 5206 5400 5700 5B00 5B01
5C02
443
•6000 to 6ZZZ
6000 6001 6004 6500 6800 6801
6830 6831 6832 6833 6900 6901
6902 6910 6911 6920 6921 6930
6931 6932 6933 6936 6937 6938
6939 693A 6940 6941 6942 6943
6944 6945 6946 6A80 6A81 6D01
•7000 to 7ZZZ
7500 7600 7700 7800
•9000 to 9ZZZ
9500
•A000 to ZZZZ
C000
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
444
List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
1300
• If you cannot see the jammed paper at the paper output slot or the rear tray:
◦ If the paper fed from the cassette is jammed:
1303
◦ If the paper is jammed when performing automatic duplex printing:
1304
◦ If the paper is jammed as the printer pulled in the printed paper:
1313
◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed
inside the printer:
Paper Is Jammed inside Printer
• If the document is jammed in the ADF:
2801
• Cases other than above:
Other Cases
445
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from
the rear tray following the instructions below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not
unplug when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
•If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
•If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the printer's Stop button to stop the printing before you turn off the printer.
•If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
If you cannot remove the paper from inside the printer, try to pull the paper out from the rear
side of the printer.
446
Removing Jammed Paper from Rear Side
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the
printing.
Note
•When reloading the paper, make sure you are using suitable paper and loading it correctly.
•We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
447
1303
Cause
Paper is jammed when feeding paper from cassette.
What to Do
1. Remove jammed paper.
•If the paper is jammed at the paper output slot:
1300
•If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
•If the paper is jammed at the feed slot of the cassette:
After storing the output tray extension and the paper output tray, pull out the cassette and
remove the jammed paper slowly with both hands.
Important
•When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
•If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear
cover and to remove the paper.
2. Load paper in cassette properly.
Loading Paper in the Cassette
3. Press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
448
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
449
1304
Cause
Paper is jammed when performing automatic duplex printing.
What to Do
1. Remove jammed paper.
•If the paper is jammed at the paper output slot:
1300
•If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
•If the paper is jammed at the feed slot of the cassette:
After storing the output tray extension and the paper output tray, pull out the cassette and
remove the jammed paper slowly with both hands.
Important
•When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
•If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear
cover and to remove the paper.
2. Load paper properly.
Loading Paper in the Cassette
Loading Paper in the Rear Tray
3. Press printer's OK button.
450
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
451
1313
Cause
Paper is jammed as printer pulled in printed paper.
What to Do
If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following
locations.
• Paper output slot
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• Inside of the printer
Paper Is Jammed inside Printer
• Rear side
Removing Jammed Paper from Rear Side
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Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper from the paper output slot / the feed slot of the
cassette / the rear tray, or if the jammed paper remains inside the printer, remove the paper following the
instructions below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug
when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Turn off printer and unplug it.
2. Open scanning unit / cover.
Important
•Do not touch clear film (A), white belt (B), or tubes (C).
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If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
4. Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
Pull out the paper at an angle of about 45 degrees.
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6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
•Any paper left under the print head holder?
•Any small bits of paper left in the printer?
•Any paper left in the left and right empty spaces (D) in the printer?
7. Close scanning unit / cover gently.
8. Plug in the printer again and turn it back on.
All jobs in the print queue are canceled. Redo the printing.
Note
•When reloading the paper, make sure you are using suitable paper and loading it correctly.
If a paper jam message appears on the printer's LCD or on your computer screen when you
resume printing after removing all the jammed paper, there may be some paper still inside the
printer. Check the printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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Removing Jammed Paper from Rear Side
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug
when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Make sure you have unplugged the power cord.
2. Rotate printer so that rear side of printer faces toward you.
Important
• When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink
may leak out.
3. Open rear tray cover and then pull up paper support.
4. Detach rear cover.
Pull out the rear cover.
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5. Slowly pull out paper.
Note
•Do not touch the inner parts of the printer.
If you were not able to remove the paper in this step, detach the transport unit cover and remove the
paper by following these steps.
1. Detach transport unit cover.
Lift up the transport unit cover and pull out it.
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2. Slowly pull out paper.
Note
•Do not touch the inner parts of the printer.
3. Make sure all jammed paper is removed.
4. Attach transport unit cover.
Insert the transport unit cover slowly all the way into printer and take down the transport unit cover.
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6. Attach rear cover.
Insert the projections of the right side of the rear cover into the printer, and then push the left side of the
rear cover until it is closed completely.
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7. Plug in the printer again and turn it back on.
The print data that was sent to the printer is erased. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• Before printing, open the operation panel, pull out the paper output tray, and then open the output
tray extension.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
Loading Paper in the Rear Tray
• Align the paper guides of the rear tray with the both edges of the paper.
• Set paper information for the paper in the rear tray.
Paper Settings
After carrying out the above measures, press the printer's OK button to cancel the error.
Important
• Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open,
paper cannot be fed.
Note
• To cancel printing, press the printer's Stop button.
462
Paper is Not in the Cassette (1003)
Cause
Possible causes include the following.
• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette.
Loading Paper in the Cassette
Note
• The loadable paper differs depending on the paper source. The loadable paper in the cassette is
A4, Letter, A5, or B5 size plain paper.
• Load two sheets of A4/Letter-size plain paper in the cassette before aligning the print head.
• Align the paper guides of the cassette with the edges of the paper.
• Set paper information for the paper in the cassette.
Paper Settings
After carrying out the above measures, press the printer's OK button to cancel the error.
Note
• To cancel printing, press the printer's Stop button.
However, if you are printing a print head alignment sheet during printer setup, do not cancel printing.
463
1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not forget to close it, such as after refilling ink tanks.
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1700
Cause
Ink absorber is almost full.
What to Do
Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a
repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
Note
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
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Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, click here, select your printer name on the page, and follow the
instructions.
466
2110
Cause
Paper settings for printing or copying do not match cassette paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the copy paper settings to match cassette paper information set on the printer.
• See below for details on cassette paper information set on the printer.
Paper Settings
If the print or copy paper settings do not match cassette paper information set on the printer, as shown
below, a message appears on the printer's LCD.
• Paper settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Cassette paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Use the buttons to select the appropriate action, then press the printer's OK button.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print or copy onto the paper in the cassette without changing the paper settings.
For example, if the paper setting specified on the printer driver is A5, and cassette paper information
is set to A4, the A5 size setting is used to print onto the paper in the cassette.
Replace the paper
Select this option to print or copy after changing the paper in the cassette.
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For example, if the paper setting specified on the printer driver is A5, and cassette paper information
is set to A4, change the paper in the cassette to A5 paper and proceed with printing.
Once you have inserted the cassette after changing the paper, the screen for setting cassette paper
information appears. Set paper information for the paper in the cassette.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing or copying.
Select this option when you want to change the paper settings. Change the paper settings and retry
printing or copying.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing or copying onto the paper in
the cassette regardless of whether or not the paper matches these settings.
To change the message view setting when printing or copying using the operation panel of the
printer:
Feed settings
To change the message view setting when printing from a computer:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
468
2113
Cause
Paper settings for printing or copying do not match either rear tray or cassette paper information set on
printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the copy paper settings to match cassette paper information set on the printer.
• See below for details on rear tray or cassette paper information set on the printer.
Paper Settings
If the paper source is set to automatically switch and the print or copy paper settings do not match either
rear tray or cassette paper information set on the printer, as shown below, a message appears on the
printer's LCD.
• Paper settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Rear tray and cassette paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Use the buttons to select the appropriate action, then press the printer's OK button.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print or copy onto the paper in the rear tray or the cassette without changing the
paper settings.
For example, if the paper setting specified on the printer driver is A5, and rear tray and cassette
paper information are set to A4, the A5 size setting is used to print onto the paper in the cassette.
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Replace the paper
Select this option to print or copy after changing the paper in the rear tray or the cassette.
For example, if the paper setting specified on the printer driver is A5, and rear tray and cassette
paper information are set to A4, change the paper in the rear tray or the cassette to A5 paper and
proceed with printing.
Once you have changed the paper, the screen for setting rear tray or cassette paper information
appears. Set paper information for the paper.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing or copying.
Select this option when you want to change the paper settings. Change the paper settings and retry
printing or copying.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing or copying onto the paper in
the rear tray or the cassette regardless of whether or not the paper matches these settings.
To change the message view setting when printing or copying using the operation panel of the
printer:
Feed settings
To change the message view setting when printing from a computer:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
470
2114
Cause
Paper settings for printing or copying do not match rear tray paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the copy paper settings to match cassette paper information set on the printer.
• See below for details on rear tray paper information set on the printer.
Paper Settings
If the print or copy paper settings do not match rear tray paper information set on the printer, as shown
below, a message appears on the printer's LCD.
• Paper settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Rear tray paper information set on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Use the buttons to select the appropriate action, then press the printer's OK button.
Note
• Depending on settings, some of the options below may not appear.
Print on set paper
Select this option to print or copy onto the paper in the rear tray without changing the paper settings.
For example, if the paper setting specified on the printer driver is A5, and rear tray paper information
is set to A4, the A5 size setting is used to print onto the paper in the rear tray.
Replace the paper
Select this option to print or copy after changing the paper in the rear tray.
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For example, if the paper setting specified on the printer driver is A5, and rear tray paper information
is set to A4, change the paper in the rear tray to A5 paper and proceed with printing.
Once you have closed the feed slot cover after changing the paper, the screen for setting rear tray
paper information appears. Set paper information for the paper in the rear tray.
Note
• See below for the correct correspondence between paper settings made on the printer driver or
on the printer.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing or copying.
Select this option when you want to change the paper settings. Change the paper settings and retry
printing or copying.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings for printing or copying onto the paper in
the rear tray regardless of whether or not the paper matches these settings.
To change the message view setting when printing or copying using the operation panel of the
printer:
Feed settings
To change the message view setting when printing from a computer:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
472
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Then change the print settings and retry printing.
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5011
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
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5012
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
475
5100
Cause
Printer error has occurred.
What to Do
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.
Check the following:
• Make sure print head holder motion is not impeded by protective material and tape for securing the
print head holder, jammed paper, etc.
Remove any impediment.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A),
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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5200
Cause
Printer error has occurred.
What to Do
Check the remaining ink level, and then refill the ink tank if necessary.
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
If the ink tank is refilled because it runs out of ink, perform ink flush.
• From Windows:
Cleaning the Print Heads
• From macOS:
Cleaning the Print Heads
• From the operation panel of the printer:
How to Perform Ink Flush
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
477
5B00
Cause
Printer error has occurred.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
Note
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
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6000
Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
List of Support Code for Error (Paper Jams)
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
479
C000
Cause
Printer error has occurred.
What to Do
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
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