Canon GM4010 User Manual
Displayed below is the user manual for GM4010 by Canon which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
GM4000 series
Online Manual
English
Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Printing Documents from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connects to Another Computer via LAN/Changes from USB to LAN Connection. . . . . . . . . . . . . . . . . . 45
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection. . . . . . . . . . 51
IJ Network Device Setup Utility (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Performing/Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Canon IJ Network Device Setup Utility Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Performing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings. . . . . . . . . . . . . . . . 62
Performing/Changing Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Assigning Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 71
List of Models Which Does Not Support IPv6 Configuration via USB Connection. . . . . . . . . . . . . . . . . 72
Handling Paper, Originals, Ink Tank, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Where to Load Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading Documents in the ADF (Auto Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Refilling Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Refilling Ink Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Setting the Ink to be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Other dev. settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Economy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Opening Printer Driver's Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Quick Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Main Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Page Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Maintenance Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Scanning According to Item Type or Purpose (IJ Scan Utility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
IJ Scan Utility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Creating/Editing PDF Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 331
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Printer's Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Wi-Fi Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking LAN Cable and Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Printer's Wired LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-
Checking Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 359
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 365
Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Ink Runs Out Fast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Four-Digit Alphanumeric Characters Appear on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Paper is Not in the Cassette (1003). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
1430. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432
1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
1682. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
1686. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
5B02. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
11
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
12
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad,
iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and
Google Play Logo are trademarks of Google LLC.
• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
• USB Type-C™ is a trademark of USB Implementers Forum.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
Copyright (c) 2003-2015 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
13
Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
1. Definitions.
"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by
Sections 1 through 9 of this document.
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"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this
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14
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15
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---- Part 1: CMU/UCD copyright notice: (BSD like) -----
Copyright 1989, 1991, 1992 by Carnegie Mellon University
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---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----
Copyright (c) 2001-2003, Networks Associates Technology, Inc
All rights reserved.
16
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----
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---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----
Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All
rights reserved.
17
Use is subject to license terms below.
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---- Part 5: Sparta, Inc copyright notice (BSD) -----
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18
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 oss@fabasoft.com
Author: Bernhard Penz <bernhard.penz@fabasoft.com>
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EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
19
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IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 8: Apple Inc. copyright notice (BSD) -----
Copyright (c) 2007 Apple Inc. All rights reserved.
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---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----
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20
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
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LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
Copyright 1990-2009 Adobe Systems Incorporated.
All rights reserved.
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of its contributors may be used to endorse or promote
products derived from this software without specific prior
written permission.
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NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
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HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
21
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
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portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
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conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
Written by Joel Sherrill <joel@OARcorp.com>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
22
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
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http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
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(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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following disclaimer.
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following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
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ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
23
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all
encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The
FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
24
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
o freetype@nongnu.org
25
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
o freetype-devel@nongnu.org
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
26
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
27
Printing Documents from Your Computer
This section describes how to print documents and images from a computer.
1. Open rear tray cover (A). Pull straight up and fold back paper support (B).
2. Open the feed slot cover (C).
3. Slide right paper guide (D) to open both paper guides.
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
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5. Slide right paper guide (D) to align with both sides of paper stack.
6. Close feed slot cover (C) gently.
30
7. Open operation panel (E), pull out paper output tray (F), and then open output tray
extension (G).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
8. On your computer, open documents or images you want to print.
Application software associated with documents and images starts up.
9. Select Print from the application software menu.
10. Set paper size, paper type, etc. according to the loaded paper.
Depending on your application software, print settings may differ. For details, refer to the help and
manual of your application software.
11. Start printing.
31
Copying
This section describes how to load originals and copy them to plain paper loaded in the cassette.
1. Pull out the cassette (A) from the printer.
2. Slide paper guides (B) in front and (C) on right to open guides.
3. Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN.
4. Align paper guides (B) in front and (C) on right with paper length and width.
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5. Insert cassette into printer.
6. Open operation panel (D), pull out paper output tray (E), and then open output tray
extension (F).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
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7. Press the COPY button (G).
8. Open document cover (H).
9. Load original WITH SIDE TO COPY FACING DOWN and align it with alignment mark (I).
Note
•To copy two or more documents continuously, load them in the ADF (Auto Document Feeder).
34
Network
Available Connection Methods
The following connection methods are available on the printer.
•Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the network name (SSID) and security protocol on the
printer.
◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
•Wireless Direct
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the network name (SSID) and security protocol are specified automatically.
•Wired Connection
Connect the printer and hub/router using a LAN cable. Prepare a LAN cable.
36
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB
cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN
Connection.
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Changing the Connection Mode
• To add computer/smartphone/tablet to the printer:
Connects to Another Computer via LAN/Changes from USB to LAN Connection
• To use Wireless Direct temporarily:
Printing/Scanning with Wireless Direct
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
Checking Printer Connection Status Using IJ Network Device Setup Utility
• Performing/Changing Network Settings
You can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility
• Diagnosing and Repairing Network Settings
You can diagnose or repair network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility
Network Connection Tips
See below for tips on using the printer via network connection.
Network Connection Tips
Handling Printer Configuration using the Web Browser
Countermeasures against Unauthorized Access
Troubleshooting
See Network Settings and Common Problems for troubleshooting on network connection.
Notice/Restriction
See below for details.
• Restrictions on network settings:
37
Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your
device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
When you connect a device and the printer using Wireless Direct, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.
To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
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• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
40
Default Network Settings
LAN Connection Defaults
Item Default
Change wireless/wired LAN Disable LAN
Network name (SSID) BJNPSETUP
Wi-Fi security Disable
IP address (IPv4)Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 15 minutes
Enab./disab. Bonjour Enable
Service name Canon GM4000 series
LPR setting Enable
RAW protocol Enable
LLMNR Enable
DRX setting (Wired LAN)Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings
Wireless Direct Defaults
Item Default
Network name (SSID) for wireless direct DIRECT-abXX-GM4000series *1
WL Direct dev. name DIRECT-abXX-GM4000series *1
Password YYYYYYYYYY *2
Security method WPA2-PSK (AES)
Confirm request Displayed
42
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
*2 The password is specified automatically when the printer is turned on for the first time.
43
Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
Check the printer's MAC address or serial to select the correct printer from the results.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Printing Network Settings
Note
• You can check the serial number by displaying on the LCD.
System information
44
Connects to Another Computer via LAN/Changes from USB to
LAN Connection
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click
here and perform setup.
45
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1. Check that printer is turned on.
2. Load three sheets of A4 or Letter-sized plain paper.
3. Press Setup button.
The Setup menu screen appears.
4. Select Device settings and press OK button.
5. Select LAN settings and press OK button.
6. Select Print LAN details and press OK button.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num-
ber
Item Description Setting
1 Product Information Product information –
1-1 Product Name Product name XXXXXXXX
1-2 ROM Version ROM version XXXXXXXX
1-3 Serial Number Serial number XXXXXXXX
2 Network Diagnostics Network diagnostics –
2-1 Diagnostic Result Diagnostic result XXXXXXXX
2-2 Result Codes Result codes XXXXXXXX
2-3 Result Code Details Result code details http://canon.com/ijnwt
3 Wireless LAN Wireless LAN Enable/Disable
3-2 Infrastructure Infrastructure Enable/Disable
3-2-1 Signal Strength Signal strength 0 to 100 [%]
3-2-2 Link Quality Link quality 0 to 100 [%]
46
3-2-3 Frequency Frequency XX (GHz)
3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-2-5 Connection Connection status Active/Inactive
3-2-6 SSID SSID Wireless LAN network name (SSID)
3-2-7 Channel Channel XX (1 to 13)
3-2-8 Encryption Encryption method none/WEP/TKIP/AES
3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64
3-2-10 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK
3-2-11 TCP/IPv4 TCP/IPv4 Enable/Disable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17 Link Local Prefix
Length
Link local prefix length XXX
3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19 Stateless Prefix
Length1
Stateless prefix length
1
XXX
3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21 Stateless Prefix
Length2
Stateless prefix length
2
XXX
3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23 Stateless Prefix
Length3
Stateless prefix length
3
XXX
3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25 Stateless Prefix
Length4
Stateless prefix length
4
XXX
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3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33 IPsec IPsec setting Active/Inactive
3-2-34 Security Protocol Security method ESP/ESP & AH/AH
3-3 Wireless Direct/Access
Point Mode
Operation mode for
Wireless Direct
Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password (10 alphanumeric characters)
3-3-5 Channel Channel XX (1 to 13)
3-3-6 Encryption Encryption method none/WEP/TKIP/AES
3-3-7 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable/Disable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14 Link Local Prefix
Length
Link local prefix length XXX
3-3-15 IPsec IPsec setting Active/Inactive
3-3-16 Security Protocol Security method –
4 Wired LAN Wired LAN Enable/Disable
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4-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
4-2 Connection Wired LAN status Active/Inactive
4-3 TCP/IPv4 TCP/IPv4 Enable/Disable
4-4 IP Address IP address XXX.XXX.XXX.XXX
4-5 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
4-6 Default Gateway Default gateway XXX.XXX.XXX.XXX
4-7 TCP/IPv6 TCP/IPv6 Enable/Disable
4-8 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-9 Link Local Prefix
Length
Link local prefix length XXX
4-10 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-11 Stateless Prefix
Length1
Stateless prefix length
1
XXX
4-12 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-13 Stateless Prefix
Length2
Stateless prefix length
2
XXX
4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-15 Stateless Prefix
Length3
Stateless prefix length
3
XXX
4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-17 Stateless Prefix
Length4
Stateless prefix length
4
XXX
4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
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4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-25 IPsec IPsec setting Active/Inactive
4-26 Security Protocol Security method ESP/ESP & AH/AH
4-27 Wired LAN DRX Discontinuous recep-
tion (wired LAN)
Enable/Disable
5 Other Settings Other settings –
5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)
5-2 Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct (Up to 32 alphanumeric
characters)
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-14 DNS Server Obtain DNS server ad-
dress automatically
Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
5-16 Secondary Server Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21 Cert. Fin-
gerprt(SHA-256)
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
("XX" represents alphanumeric characters.)
50
Reconfiguration Method of LAN Connection/Reconfiguration
Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Reconfiguration Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Follow either procedure below to change LAN connection method (wired or Wi-Fi).
• Click here and redo setup.
• Enable Wi-Fi or wired LAN on the operation panel of the printer. After that, perform settings on the
Network Settings screen on IJ Network Device Setup Utility.
For details, refer to Performing/Changing Wi-Fi Settings or Performing/Changing Wired LAN
Connection (Ethernet Cable) Settings.
Reconfiguration Method of Wi-Fi Connection
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).
• Click here and redo setup.
• Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy WL connect
mode on the printer following the procedure below.
1. Check that printer is turned on.
2. Press and hold Wireless connect button for 3 seconds.
LCD and Operation Panel
3. Perform operations following instructions on your smartphone or tablet.
4. If message saying setup is completed appears, press OK button.
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IJ Network Device Setup Utility (Windows)
IJ Network Device Setup Utility
Starting Up IJ Network Device Setup Utility
Diagnosing and Repairing Network Settings
Performing/Changing Network Settings
List of Models Which Does Not Support Diagnosis and Repair Function
List of Models Which Does Not Support IPv6 Configuration via USB Connection
52
IJ Network Device Setup Utility
IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer
settings on network.
Use IJ Network Device Setup Utility for:
• Searching printers on network and performing initial network setup for detected printers
• Performing initial network setup by connecting the printer and computer using a USB cable (Not
available for some models)
• Changing printer network settings
• Diagnosing the settings of the printer and those of computer on which IJ Network Device Setup Utility is
installed if anything is wrong with connection. In addition, IJ Network Device Setup Utility repairs the
status of the printer and computer (Not available for some models).
Important
• Depending on the printer you are using, an administrator password is already specified for the printer at
the time of purchase. When you change the network settings, authentication by the administrator
password is required.
For details:
Administrator Password
For improving security, we recommend to change the administrator password.
Change Administrator Password
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of firewall.
• Do not change network settings using IJ Network Device Setup Utility while printing is in progress.
53
Starting Up IJ Network Device Setup Utility
Start up IJ Network Device Setup Utility as shown below.
• In Windows 10, select Start > (All apps > ) > Canon Utilities > IJ Network Device Setup Utility.
• In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ
Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen,
select the Search charm and search for "IJ Network Device Setup Utility".
• In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network
Device Setup Utility, and then IJ Network Device Setup Utility.
When you start up IJ Network Device Setup Utility, a message appears. Check the message and select
Yes. The screen below appears.
Select Diagnose and Repair or Printer Network Setup on the displayed screen.
• If you select Diagnose and Repair:
Diagnosing and Repairing Network Settings
• If you select Printer Network Setup:
Performing/Changing Network Settings
54
Diagnosing and Repairing Network Settings
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
• Some models do not support diagnosis and repair function.
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
Follow the procedure below.
1. Start up IJ Network Device Setup Utility.
2. Check the displayed message and select Yes.
3. Select Diagnose and Repair on the displayed screen.
Perform operations following the instructions on the screen.
Note
• This function checks the following items:
whether the computer is connected to the router
whether a web page on the Internet can be viewed
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
55
Canon IJ Network Device Setup Utility Screen
Items on Canon IJ Network Device Setup Utility Screen
Menus on Canon IJ Network Device Setup Utility Screen
Items on Canon IJ Network Device Setup Utility Screen Toolbar
Items on Canon IJ Network Device Setup Utility Screen
The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network
Setup. Detected printers are listed on the screen and the items below are shown.
A: Product Name
Displays the product name of detected printer. The icon below appears on the left if the printer cannot
be used.
: Appears when the printer requires setup or has not been configured.
: Appears when the IP address is duplicated to another printer.
: Appears when you cannot communicate with the printer.
Note
• If a printer you want to use is not detected, try to set the criteria for printer search.
Setting Criteria for Printer Search/Searching Specific Printer
• Right-clicking a printer displays setting items or items to confirm.
B: Serial Number (Last 5 Digits)
Displays the last five digits of printer's serial number.
C: Status
Displays the printer status as shown below.
•Available
Indicates the printer is available.
•Setup Completed
57
Appears after performing network setup and clicking Set to close the window.
•Requires Setup
Indicates the printer is required to perform Wi-Fi setup.
Performing/Changing Wi-Fi Settings
•Not Set
Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or
enable IPv6 on Network Settings....
Performing/Changing Wi-Fi Settings
•IP Address Overlap
Indicates the IP address is duplicated to another printer.
•Unknown
Indicates the printer recognized as Available in the past cannot be used currently.
Note
• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
D: IP Address
Displays the printer IP address. Nothing is displayed if the printer status is Requires Setup.
Note
• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
E: Location
Displays the printer location if it is registered. Nothing is displayed if the printer status is Requires
Setup.
Note
• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
Assigning Printer Information
F: Connection Method
Displays printer connection method (wired LAN, Wi-Fi, or USB).
Note
• If USB is selected from the pulldown menu on the toolbar, USB is displayed.
• If the printer supports both of the LAN connection methods, the printer is recognized as two
printers and they are displayed separately. (The same numbers are displayed on Serial Number
(Last 5 Digits).)
• If the printer does not support wired LAN, wired LAN is not displayed.
• If you are using IJ Network Device Setup Utility on the computer which does not support Wi-Fi,
Wi-Fi is not displayed.
G: Setting Method
Displays printer setting method.
•Auto
58
Appears if the printer is used by IP address specified automatically.
•Manual
Appears if the printer is used by IP address specified manually.
Note
• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
H: MAC Address
Displays the MAC address of the detected printer.
Note
• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
I: Device Name
Displays the printer device name if it is registered.
Note
• If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
• The printer with Requires Setup displayed on Status is not displayed.
Assigning Printer Information
J: IPv6
On appears when an IPv6 address is assigned for the printer.
Note
• If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
K: Displays the printer status and operation guides.
Selecting a printer from the printer list displays its current status and what to do next.
Menus on Canon IJ Network Device Setup Utility Screen
This section describes menus on Canon IJ Network Device Setup Utility screen.
A: Printer Settings menu
Printer Settings Menu
B: View menu
View Menu
C: Option menu
Option Menu
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D: Help menu
Help Menu
Items on Canon IJ Network Device Setup Utility Screen Toolbar
This section describes items on Canon IJ Network Device Setup Utility Screen toolbar.
A: Perform wired or Wi-Fi setup.
Note
• This item has the same function as Network Settings... in the Printer Settings menu.
B: Redetects printers.
Note
• This item has the same function as Update in the View menu.
C: Stops detecting printers.
Note
• This item has the same function as Cancel in the View menu.
D: Switches the printer list. (IPv4, IPv6, or USB printers)
Note
• This item has the same function as Switch View in the View menu.
• You can also display the USB connected printer list. (Not available for some models.) In this
case, select USB.
E: Displays this guide.
Note
• This item has the same function as Online Manual in the Help menu.
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Performing/Changing Wired LAN Connection (Ethernet Cable)
Settings
Follow the procedure below to perform/change wired LAN settings.
Note
• For some models, you can perform network setup for a USB connected printer using IJ Network Device
Setup Utility. Select USB on Switch View under the View menu to display printers for which you can
perform setup.
1. Start up IJ Network Device Setup Utility.
2. Check the displayed message and select Yes.
3. Select Printer Network Setup on the displayed screen.
Detected printers are listed.
4. Select printer to perform/change settings from printer list.
Select the printer with Wired LAN displayed on Connection Method and Available displayed on Status
to perform settings.
You can perform settings for a printer with Available not displayed on Status via USB connection.
To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and
select the printer to perform/change settings.
5. Select Network Settings... on Printer Settings menu.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
Note
• Clicking the icon allows you to perform/change settings.
•If you select a USB connected printer on step 4, the screen below appears after the Confirm
Printer Password screen appears
Select Wired LAN and click OK.
6. Enter password and click OK.
The Network Settings screen appears.
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7. Perform/change settings.
You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.
• IPv4 settings
A: Use IPv4 address
Always selected. (displayed in a gray out state)
B: Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your router.
C: Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address, subnet mask, and default gateway.
• IPv6 settings
Note
• If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending
on the printer you are using.
For details, see List of Models Which Does Not Support IPv6 Configuration via USB
Connection.
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A: Use IPv6 address
Select when you use the printer with IPv6 environment.
B: Use Stateless Address:
Select when you use an IP address assigned automatically. Use a router compatible with
IPv6.
Note
• This setting item is not available depending on the printer you are using.
C: Use Manual Address:
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address and IP address prefix length.
Note
•This setting item is not available depending on the printer you are using.
D: Use DHCPv6:
Select when you obtain an IP address using DHCPv6.
Note
• This setting item is not available depending on the printer you are using.
8. Click Set.
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Performing/Changing Wi-Fi Settings
Follow the procedure below to perform/change Wi-Fi settings.
Important
• Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you
change the IP address.) For details, search for "NR049" on your printer's online manual and see the
page shown.
• If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi
network using WPA/WPA2 from the viewpoint of security.
Note
• For some models, you can perform network setup for a USB connected printer using IJ Network Device
Setup Utility. Select USB on Switch View under the View menu to display printers.
1. Start up IJ Network Device Setup Utility.
2. Check the displayed message and select Yes.
3. Select Printer Network Setup on the displayed screen.
Detected printers are listed.
4. Select printer to perform/change settings from printer list.
Select the printer with Wi-Fi displayed on Connection Method and Available or Requires Setup
displayed on Status to perform settings.
You can perform settings for a printer with Available or Requires Setup not displayed on Status via
USB connection.
To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and
select the printer to perform/change settings.
5. Select Network Settings... on Printer Settings menu.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
Note
•Clicking the icon allows you to perform/change settings.
•If you select a USB connected printer on step 4 and the selected printer is compatible with wired
LAN, the screen below appears after the Confirm Printer Password screen appears
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Select Wi-Fi and click OK.
6. Enter password and click OK.
The Network Settings screen appears.
7. Perform/change settings.
You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.
• IPv4/IPv6 settings
A: Network Type:
Select the Wi-Fi mode.
◦Infrastructure
Connects the printer to the Wi-Fi with a wireless router.
◦Direct
Connects the printer to wireless communication devices (smartphone or tablet) without a
wireless router.
Note
•If Wi-Fi is enabled on the computer and if you select a USB connected printer on step
4, you can select Direct depending on the printer you are using.
•If Direct is selected, all items are displayed in a gray out status and you cannot
perform any settings.
In addition, you cannot connect to Internet from your computer depending on your
operating environment.
B: Network Name (SSID):
The network name (SSID) of the Wi-Fi currently used is displayed.
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The network name (SSID) for Wireless Direct appears while in Wireless Direct.
C: Search...
The Detected Wireless Routers screen is displayed to select a wireless router to connect to.
For a wireless router already connected to the computer, Available is displayed on
Communication Status.
If you select a wireless router with Not Connected on Communication Status from the list,
clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.
If WEP Details Screen Appears
If WPA/WPA2 Details Screen Appears
D: Encryption Type:
Displays the encryption method used over the Wi-Fi.
•IPv4 settings
Note
•The setting items below are available only when Infrastructure is selected for Network
Type:.
If Direct is selected, all items are displayed in a gray out status and you cannot perform any
settings.
A: Use IPv4 address
Always selected. (displayed in a gray out state)
B: Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your wireless router.
C: Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
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Enter the IP address, subnet mask, and default gateway.
• IPv6 settings
Note
•If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending
on the printer you are using.
For details, see List of Models Which Does Not Support IPv6 Configuration via USB
Connection.
• The setting items below are available only when Infrastructure is selected for Network
Type:.
If Direct is selected, all items are displayed in a gray out status and you cannot perform any
settings.
A: Use IPv6 address
Select when you use the printer with IPv6 environment.
B: Use Stateless Address:
Select when you use an IP address assigned automatically. Use a router compatible with
IPv6.
Note
•This setting item is not available depending on the printer you are using.
C: Use Manual Address:
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address and IP address prefix length.
Note
•This setting item is not available depending on the printer you are using.
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D: Use DHCPv6:
Select when you obtain an IP address using DHCPv6.
Note
•This setting item is not available depending on the printer you are using.
8. Click Set.
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Assigning Printer Information
Follow the procedure below to assign/change printer location name or device name.
The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility
screen.
Note
• If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
1. Start up IJ Network Device Setup Utility.
2. Check the displayed message and select Yes.
3. Select Printer Network Setup on the displayed screen.
Detected printers are listed.
4. Select printer to assign location name and device name.
Select the printer with Available displayed on Status.
5. Select Detailed Printer Settings... on Printer Settings menu.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
6. Enter password and click OK.
The Detailed Printer Settings screen appears.
7. Perform/change settings.
The setting items below are available.
A: Device Name:
Assigns the device name.
B: Location:
Assigns the location name.
8. Click Set.
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List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
• G4000 series
• PRO-500 series
• PRO-1000 series
• MB2100 series
• MB2700 series
• MB5100 series
• MB5400 series
• iB4100 series
• PRO-520
• PRO-540
• PRO-540S
• PRO-560
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-4000S
• PRO-6000
• PRO-6000S
• TS9000 series
• TS8000 series
• TS6000 series
• TS5000 series
• MG3000 series
• E470 series
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List of Models Which Does Not Support IPv6 Configuration via
USB Connection
For the following models, you can perform settings only for IPv4 using IJ Network Device Setup Utility. (You
cannot perform settings for IPv6.)
• iB4100 series
• MG3000 series
• E470 series
• G4000 series
• TS5000 series
• TS6000 series
• TS8000 series
• TS9000 series
• TR8500 series
• TR7500 series
• TS9100 series
• TS8100 series
• TS6100 series
• TS5100 series
• TS3100 series
• E3100 series
• TS300 series
• E300 series
• TR8580 series
• TS9180 series
• TS8180 series
• TS6180 series
• TR8530 series
• TR7530 series
• TS8130 series
• TS6130 series
• XK70 series
• XK50 series
• G4010 series
• G3010 series
• TR4500 series
• E4200 series
• TS6200 series
• TS6280 series
• TS6230 series
• TS8200 series
• XK80 series
• TS8280 series
• TS8230 series
• TS9500 series
• TS9580 series
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• TR9530 series
• TS3300 series
• E3300 series
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Paper Sources
The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).
You can load all supported paper on the rear tray.
Supported Media Types
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• When printing, select the correct page size and media type. If you select the wrong page size or media
type, the printer may feed paper from the wrong paper source or may not print with the proper print
quality.
For details on how to load paper in each paper source, see below.
Loading Paper in the Rear Tray
Loading Paper in the Cassette
Loading Envelopes in Rear Tray
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Loading Paper in the Rear Tray
You can load plain paper.
You can also load envelopes on the rear tray.
Loading Envelopes in Rear Tray
Important
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a
paper jam.
Note
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is
Scratched.
2. Open rear tray cover (A). Pull straight up and fold back paper support (B).
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3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
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6. Slide right paper guide (D) to align with both sides of paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
•Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause
paper jams.
Note
•Do not load sheets of paper higher than the load limit mark (G).
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7. Close feed slot cover (C) gently.
Important
• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
8. Open operation panel (H), pull out paper output tray (I), and then open output tray
extension (J).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
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Note
• There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
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Loading Paper in the Cassette
You can load A4, B5, A5, or Letter-sized plain paper in the cassette.
Note
• In the cassette, be sure to load only plain paper.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is
Scratched.
2. Pull out the cassette (A) from the printer.
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3. Slide paper guides (B) in front and (C) on right to open guides.
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in
center of cassette.
Important
• Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can
cause paper jams.
Note
•Align the paper stack with the edge of the cassette as shown in the figure below.
If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
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5. Slide front paper guide (B) to align it with paper stack.
Align paper guide with where it clicks into place.
6. Slide right paper guide (C) to align it with paper stack.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
Note
•Do not load sheets of paper higher than the load limit mark (G).
•Keep the paper stack height below the tabs (H) of the paper guides.
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7. Insert cassette into printer.
Push the cassette into the printer until it stops.
8. Open operation panel (I), pull out paper output tray (J), and then open output tray extension
(K).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
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Loading Envelopes in Rear Tray
You can load Envelope DL and Envelope Com 10 on the rear tray.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Printing of envelopes from the operation panel is not supported.
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
•If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
•The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2. Open rear tray cover (A). Pull straight up and fold back paper support (B).
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3. Open the feed slot cover (C).
4. Slide right paper guide (D) to open both paper guides.
5. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
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6. Slide right paper guide (D) to align with both sides of envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note
•Do not load envelopes higher than the load limit mark (E).
7. Close feed slot cover (C) gently.
Important
•If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
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8. Open operation panel (F), pull out paper output tray (G), and then open output tray
extension (H).
Be sure to open the operation panel before printing. If the operation panel is close, the printer does not
start printing.
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Where to Load Originals
The printer has two positions to load originals: platen and ADF (Auto Document Feeder).
Select the position to load the original according to the size, type, or usage.
Note
• For details on the supported originals, see below.
Supported Originals
Loading Documents, Photos, or Book on Platen
Loading Two or More Sheets of Document of the Same Size and
Thickness in the ADF
You can also load a sheet of document in the ADF.
Note
• To scan the original at optimum quality, load it on the platen.
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Loading Originals on Platen
1. Open the document cover.
2. Load original WITH SIDE TO SCAN FACING DOWN on platen.
Loading Based on Use
Supported Originals
Important
• Be sure to observe the following when loading the original on the platen.
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing
down the original.
3. Close the document cover gently.
93
Important
• After loading the original on the platen, be sure to close the document cover before starting to copy or
scan.
94
Loading Documents in the ADF (Auto Document Feeder)
Load A4, B5, A5, letter-size originals in the ADF (Auto Document Feeder).
Important
• Be careful not to let anything get inside the document output slot. It may cause damage.
Note
• To scan a document at optimum quality, load it on the platen.
1. Make sure any original has been removed from platen.
2. Open document tray (A).
3. Slide the paper guides (B) all the way out.
4. Load document WITH SIDE TO SCAN FACING UP in document tray.
Insert the document until it stops.
Note
•For details on the supported originals, see below.
Supported Originals
5. Adjust document guide (B) to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed properly.
95
96
Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying Loading the Original to Be
Aligned with the alignment mark
Scanning by detecting the type and
size of the original automatically
If you scan using the operation panel,
press the SCAN button and select Auto
scan for Original type.
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
press the SCAN button, select Docu-
ment or Photo for Original type, and
then specify a standard size (A4, Letter,
etc.) for Scan size.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select
Auto scan for Original type.
• Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Singl for Scan size.
Loading Only One Original in
Center of Platen
Scanning two or more originals
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select
Auto scan for Original type.
• Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Multi for Scan size.
Loading Two or More Originals
on Platen
Note
• For details on how to scan from the computer and how to load originals, see below.
Scanning from Computer (Windows)
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Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
Important
• The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
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Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
Note
• The Skew Correction function automatically compensates for the originals placed at an angle of up to
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
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Supported Originals
Platen
Item Details
Types of originals • Text document, magazine, or newspaper
• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
• Documents that are not suitable for the ADF
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Quantity One or more sheets*
Thickness Max. 0.2 in. (5 mm)
* Two or more originals can be loaded on the platen depending on the selected function.
Loading Based on Use
In the ADF (Auto Document Feeder)
Item Details
Kind of original Plain-paper documents with multiple pages of the same size, thickness, and weight
Size Max. 8.5 x 14.0 in. (216 x 356 mm)
Min. 5.8 x 5.8 in. (148 x 148 mm)
2-on-1/4-on-1 copying: A4/Letter only
Quantity •A4/Letter: Max. 35 sheets (20 lb (75 g /m2) paper), up to 0.14 in. (3.5 mm) high
• Legal: Max. 5 sheets (20 lb (75 g /m2) paper), up to 0.02 in. (0.5 mm) high
• Originals other than the above: 1 sheet
Thickness 0.003 to 0.005 in. (0.07 to 0.13 mm)
Weight 16.0 to 25.3 lb (60 to 95 g /m2)
Note
•Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading.
Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.
•Remove all staples, paper clips, or other fasteners before feeding documents.
•Load Legal-sized documents in the ADF.
•Do not load these kinds of documents in the ADF, which may cause paper jams.
Wrinkled or creased documents
Curled documents
Torn documents
Documents with holes
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Glued documents
Documents with sticky notes
Documents on carbon paper
Documents on coated paper
Documents on onion skin or other thin paper
Photos or excessively thick documents
101
Refilling Ink Tank
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.
In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of
the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
• For precautionary notes on handling ink bottles, see Notes on ink bottles.
Refilling Procedure
When you refill the ink tank, follow the steps below.
Important
• Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1. Check that printer is turned on.
2. Open the scanning unit / cover (B).
Important
•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
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3. Open the ink tank cover (C).
4. Open the tank cap (D) of the ink tank.
Important
•Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
5. Take a new ink bottle out of its package.
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6. Hold the ink bottle upright and gently twist the bottle cap (E) to remove.
Important
• Do not shake the ink bottle. Ink may spatter when opening the cap.
7. Refill the ink tank.
Aligning the ink bottle's tip with the printer's inlet (F), slowly stand the bottle upside down, and push the
bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
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Important
• If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
• Make sure to refill the ink tank with ink up to the upper limit line (G) on the ink tank.
8. Once ink reaches the upper limit line, remove the ink bottle from the inlet.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
•Do not leave an ink bottle in the ink tank.
• Close the bottle cap of the ink bottle securely and store the ink bottle upright.
•Discard empty ink bottles in compliance with local laws and regulations regarding disposal of
consumables.
9. Close the tank cap of the ink tank.
Make sure the tank cap is completely inserted.
10. Close the ink tank cover.
11. Close the scanning unit / cover gently.
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Note
•If the error message appears on the LCD after the scanning unit / cover is closed, take
appropriate action.
When Error Occurred
• The printer may make noise during operation.
Notes on ink bottles
Important
• Keep out of reach of children.
• Do not drink ink.
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
• If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
• When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
• When refilling the ink tank, take sufficient care to prevent ink from spattering onto surroundings.
• Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
• Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
• Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
• Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
• Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
• Do not mix ink with water or other ink. This may damage the printer.
• Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
• To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line
at least once a year.
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Note
• When an optional FINE cartridge is installed, ink other than black ink may be consumed even when
printing a black-and-white document and photo. Every ink is also consumed in the standard cleaning
and deep cleaning which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
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Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
• To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Important
• If printing is continued when the remaining ink level is below the lower limit line, the printer may
consume a certain amount of ink to return to printable status and may also become damaged.
Note
• When you refill the ink tank, refill the ink tank until ink reaches the upper limit line (A). If ink does not
reach the upper limit line, the remaining ink level is not detected correctly.
• If a remaining ink error occurs, the error message appears on the LCD.
When Error Occurred
• To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
• Ink flows from the ink tank to the inside of the printer. Ink may seem to run out fast due to this
procedure when you start using the printer or after transporting it.
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Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Does black-and-white printing use color ink?
When an optional FINE cartridge is installed, black-and-white printing may use ink other than black ink
depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed
even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
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Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head. This can cause trouble with the print head.
Note
• Check if ink remains in the ink tank.
Checking Ink Level
• If the Alarm lamp lights or flashes, see When Error Occurred.
• Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1 Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
Printing a Nozzle Check Pattern
Step2 Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3 Clean the print head.
From the printer
Cleaning the Print Head
From the computer
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern: Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4 Clean the print head deeply.
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From the printer
Deep Print Head Cleaning
From the computer
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the
power.
If the problem is still not resolved, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush
only when necessary.
Important
•If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to
check the remaining ink level before performing ink flush.
From the printer
How to Perform Ink Flush
From the computer
Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, see Check Installation of
Print Head.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step Align the print head.
From the printer
Aligning the Print Head
From the computer
Adjusting Print Head Position Automatically
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining
ink level is low, refill ink tank.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
Loading Paper in the Cassette
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use the button to select Nozzle check and press the OK button.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
5. Examine the nozzle check pattern.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
Note
• When an optional FINE cartridge is installed, the different nozzle check pattern is printed.
Checking Color Pattern
Checking Black-and-White Pattern
1. Check if there are missing lines in the pattern.
If there are missing lines in the pattern:
A: Good
B: Bad (lines are missing)
If the pattern is not printed:
If one of the above is applied, cleaning the print head is required.
Checking Color Pattern
1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.
If there are missing lines in the pattern C:
E: Good
F: Bad (lines are missing)
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1. Check that printer is turned on.
2. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3. Use the button to select Cleaning and then press the OK button.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 minutes.
4. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
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Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1. Check that printer is turned on.
2. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3. Use button to select Deep Cleaning and press OK button.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 1 minute.
4. Check the print head condition.
To check the print head condition, print the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do
not unplug the power cord when turning off the power.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
If the remaining ink level is low, refill ink tank.
• If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.
When Error Occurred
You need to prepare: a sheet of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette.
Loading Paper in the Cassette
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use the button to select Head alignment and then press the OK button.
The print head alignment sheet is printed, and the print head is aligned automatically.
This takes about 2 to 3 minutes.
Note
•If automatic print head alignment fails, an error message appears on the LCD.
When Error Occurred
Note
• If the print results are still not satisfactory after adjusting the print head position as described above,
adjust the print head position manually from the computer.
Adjusting Print Head Position Manually
• To print and check the current head position adjustment values, select Print align value on the
Maintenance screen.
119
Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.
2. Remove any paper from paper source to clean rollers.
Note
•If a message appears on the screen, check it and then press the OK button.
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Clean the paper feed rollers without paper.
1. Use button to select Roller Cleaning and press OK button.
2. Use button to select paper source (Cassette or Rear tray) to clean rollers and press
OK button.
The paper feed roller will rotate as it is cleaned without paper.
5. Clean the paper feed rollers with paper.
1. Make sure paper feed rollers have stopped rotating, and then load three sheets of A4 or
Letter-sized plain paper in paper source selected in step 4.
Loading Paper in the Rear Tray
Loading Paper in the Cassette
2. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
a cloth tightly squeezed after moistening.
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Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
3. Turn on the power, then clean the paper feed rollers again.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
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Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1. Make sure that the power is turned on, then remove any paper from the cassette.
2. Prepare paper.
1. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
2. Fold one side of the opened paper in another half, aligning the edge with the center crease,
and then unfold the paper.
3. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the
edge of the half with no crease facing to the far side.
4. Insert cassette into printer.
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5. Open operation panel (A), pull out paper output tray (B), and then open output tray extension
(C).
3. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use button to select Btm Plate Cleaning and press OK button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
Note
•When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
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If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Before cleaning the printer, turn it off and unplug it.
125
Overview
Safety
Safety Precautions
Regulatory Information
WEEE (EU & EEA)
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
LCD and Operation Panel
Entering Numbers, Letters, and Symbols
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Settings from Operation Panel
Specifications
126
Safety Precautions
Safety Precautions
• This manual contains important notices and safety precautions about your printer.
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
• Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
• Users with cardiac pacemakers:
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
• Do not use the printer in the following cases:
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
• Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or
liquids such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
•Do not put your hands inside the printer while printing.
•Do not touch the metal parts of the print head immediately after printing.
•Ink bottles
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
128
water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position.
If the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off
by such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate
use, or poor ink quality.
• When using the optional FINE cartridge
Do not touch the metal parts of the FINE cartridge immediately after printing.
Keep ink out of reach of children.
If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of
water. If irritation or discomfort occurs, obtain medical advice immediately.
In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact
with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain
medical advice immediately.
• Moving the printer
Do not hold the printer by the cassette. Hold the printer by its sides and carry it with both hands.
129
General Notices
Choosing a Location
Refer to "Specifications" in the Online manual for details on operating environment.
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer flush against a wall.
Power Supply
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
• Never remove the plug by pulling on the cord.
General Notices
• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
◦ Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
◦ Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
• Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
• Do not put the print head or ink bottles into a fire.
130
When using the optional FINE cartridge
• Do not throw FINE cartridges in the fire.
131
Regulatory Information
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
132
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canon-
europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
133
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
134
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
135
Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
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Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
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kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
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Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
139
k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
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elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
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Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
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vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identification badges or insignia
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works or works of art, without the owner's consent
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Printer Handling Precautions
Be careful not to let anything get inside the document output slot. It may cause damage.
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Transporting Your Printer
When relocating the printer for changing your living place or repairing it, make sure of the following.
Important
• You cannot take ink out of the ink tank.
• Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the
tank cap properly.
• Prepare for transporting the printer with the print head attached. This allows the printer to automatically
cap the print head, thus preventing it from drying.
• Do not remove the print head. Ink may leak.
• If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.
• When transporting the printer, pack the printer in a plastic bag so that ink does not leak.
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• Do not tilt the printer. Ink may leak.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as
the printer may be damaged and ink in the printer may leak.
1. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
2. Use the button to select Transport mode and press the OK button.
3. Use the button to select Yes and press the OK button.
If you do not want to enter the transporting mode, select No.
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Note
• When entering the transporting mode and proceeding with the procedure, the power is turned off
automatically.
4. Open the scanning unit / cover.
Important
•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
5. Turn the ink valve lever to the left.
Important
•The inside of the printer may become stained with ink. Be careful not to get your clothes and your
hands dirty.
6. Close the scanning unit / cover gently.
The printer is turned off.
7. Check that ON lamp is off and unplug power cord.
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Important
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
8. Open the scanning unit / cover again.
9. Remove the carriage stopper (A) and insert it all the way into the hole in the printer side.
Pull the carriage stopper forward while pulling it up and insert it in the same orientation.
10. Close the scanning unit / cover gently.
11. Retract output tray extension and paper output tray.
12. Retract paper support, and then close rear tray cover.
13. Close the operation panel.
14. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
15. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
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16. Attach the protective material to the printer when packing the printer in the box.
Important
• We recommend to hold and carry out this printer as shown in the figure below. If you hold the
cassette, it may fall out of the printer.
Important
•After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink
valve lever to the right, and then turn on the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
• Press the Setup button, select Device settings > Reset setting > All data, and then select Yes.
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, check that the ON lamp is not lit.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Front View
A: Paper Support
Extend to load paper in the rear tray.
B: Rear Tray Cover
Open to load paper in the rear tray.
C: Paper Guides
Align with both sides of the paper stack.
D: Feed Slot Cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
E: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Paper in the Rear Tray
Loading Envelopes in Rear Tray
F: Cassette
Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.
Loading Paper in the Cassette
G: Paper Guides
Align with right/left/front sides of the paper stack.
H: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
I: Output Tray Extension
Open to support ejected paper.
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J: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
K: ADF (Auto Document Feeder)
Load a document here. The documents loaded in the document tray are scanned automatically one
sheet at a time.
Loading Documents in the ADF (Auto Document Feeder)
L: Document Feeder Cover
Open when clearing jammed documents.
M: Document Tray
Open to load a document in the ADF. You can load two or more sheets of document of the same size
and thickness. Load the document with the side you want to scan facing up.
N: Document Output Slot
Documents scanned from the ADF are delivered here.
O: Document Guide
Adjust this guide to match the width of document in the ADF.
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P: Document Cover
Open to load an original on the platen.
Q: Platen
Load an original here.
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Rear View
A: USB Port
Plug in the USB cable to connect the printer with a computer.
B: Wired LAN Connector
Plug in the LAN cable to connect the printer to a LAN.
C: Power Cord Connector
Plug in the supplied power cord.
D: Transport Unit Cover
Open when removing jammed paper.
E: Rear Cover
Detach when removing jammed paper.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable or LAN cable while the printer is printing or scanning with the
computer. This can cause trouble.
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Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill the ink tank and to remove jammed paper.
B: Print Head Holder
The print head is pre-installed.
C: Ink Valve Lever
Operate when transporting a printer.
Transporting Your Printer
D: Ink Tank
Black ink tank.
If the ink level is low, refill the ink tank.
Refilling Ink Tank
E: Upper limit line
Indicates the maximum capacity of the ink.
F: Single dot
Indicates the amount of ink required when performing ink flush.
G: Lower limit line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
H: Ink Tank Cover
Open to refill the ink tank.
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Operation Panel
A: ON button
Turns the power on or off. Before turning on the power, make sure that the document cover is closed.
Turning the Printer On and Off
B: ON lamp
Lights after flashing when the power is turned on.
C: MENU button
Displays the Copy menu, or Scan menu screen.
D: SCAN button
Switches the printer to the scan mode.
E: COPY button
Switches the printer to the copy mode.
F: LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
G: Stop button
Cancels operation when print, copy, or scan job is in progress.
H: Alarm lamp
Lights or flashes when an error occurs.
I: Start button
Start copying, scanning, etc.
J: OK button
Finalizes the selection of a menu or setting item. This button is also used to resolve an error or ejects
documents in the ADF (Auto Document Feeder).
K: and buttons
Used to select a setting item. These buttons are also used for entering characters.
Selecting a Menu or Setting Item
L: Back button
Returns the LCD to the previous screen.
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M: Setup button
Displays the Setup menu screen. With this menu, you can perform printer maintenance and change
printer settings. Also used for selecting the input mode.
N: Wireless connect button
To set wireless router information in the printer directly from a smartphone or other such device (without
having to do any procedures at the router), hold down this button.
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Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• The LCD will turn off if the printer is not operated for about 10 minutes. To restore the display, press
any button or perform the print operation.
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Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Checking that Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• If an error message is displayed on the LCD, see When Error Occurred.
• You can set the printer to automatically turn on when a print or scan operation is performed
from a computer connected by USB cable or via network. This feature is set to off by default.
From the printer
ECO settings
From the computer
Managing the Printer Power
Turning off the printer
1. Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
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Important
• When you unplug the power cord after turning off the printer, be sure to confirm that the ON
lamp is off.
Note
• You can set the printer to automatically turn off when no operations are performed or no print
jobs are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
ECO settings
From the computer
Managing the Printer Power
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Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
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Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
1. Press the ON button to turn the printer off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
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LCD and Operation Panel
The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, and
setup menu screen.
Pressing the MENU button (B) in the respective modes shows the menu screen to select various functions
or settings.
Selecting a Menu or Setting Item
In a menu screen or settings screen, use the button (C) to select an item or option, and then press
the OK button (D) to proceed with the procedure.
To return to the previous screen, press the Back button (E).
Example: Changing the setting for Prevent Abrasion.
1. Press Setup button.
2. Use button (C) to select Device settings and press OK button (D).
3. Press OK button (D).
4. Press OK button (D).
5. Use button (C) to change setting and press OK button (D).
Network Status Indication
Wi-Fi setting and the network status indicate by the icon.
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If the icon appears on the LCD when the mode button (A) is pressed, it indicates that Wi-Fi is
enabled and the printer is connected to the wireless router.
Depending on the signal state, the icon will change.
Signal strength: 81 % or more
You can use the printer over Wi-Fi without any problems.
Signal strength: 51 % or more
The problem such as the printer cannot print may occur according to the network status. We
recommend placing the printer near the wireless router.
Signal strength: 50 % or less
The problem such as the printer cannot print may occur. Place the printer near the wireless
router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
If the icon appears on the LCD, it indicates that the wired LAN is enabled.
Note
•When Wi-Fi, wired LAN, or both are disabled, the icon, icon, or both are not
displayed.
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Entering Numbers, Letters, and Symbols
The buttons on the operation panel allow you to enter (or change) characters, numbers, or symbols when
setting up the network or making other settings.
Switching the Input Mode
The current input mode appears at the upper right corner of the LCD.
Pressing the Setup button on the operation panel toggles through the input modes in the order lowercase
> uppercase > numeric > symbols, showing the first available character.
The following shows available characters in each mode.
Mode Available characters
Lowercase abcdefghijklmnopqrstuvwxyz SP
Uppercase ABCDEFGHIJKLMNOPQRSTUVWXYZ SP
Numeric 1234567890 SP
Symbols . @ - _ SP # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~
SP: Indicates a space.
Note
• Only the input modes or characters available for input appear in their respective screens.
Entering Numbers, Letters, and Symbols
Use the button to select a character and press the OK button to input it.
When input of all characters is complete, hold down the OK button. When a confirmation message
appears, select Yes and press the OK button.
•To insert a space
Switch to the lowercase, uppercase, or numeric mode, and then press the button once.
Alternatively switch to the symbol mode and then press the button four times.
•To delete the last entered character
Press the Back button. You can only delete the last entered character.
Note
•To terminate character entry, press the Stop button. When a confirmation message appears, select
Yes and press the OK button.
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Changing the Print Options
You can change the detailed printer driver settings for print data that is sent from an application software.
Check this check box if part of the image data is cut off, the paper source during printing differs from the
driver settings, or printing fails.
1. Open the printer driver setup window
2. Click Print Options... on the Page Setup tab
The Print Options dialog box opens.
3. Change the individual settings
If necessary, change the setting of each item, and then click OK.
The Page Setup tab is displayed again.
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Registering a Frequently Used Printing Profile
You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.
Unnecessary printing profiles can be deleted at any time.
Registering a Printing Profile
1. Open the printer driver setup window
2. Set the necessary items
From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if
necessary, change the settings after Additional Features.
You can also register necessary items on the Main and Page Setup tabs.
3. Click Save...
The Save Commonly Used Settings dialog box opens.
4. Save the settings
Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK.
In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the
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Quick Setup tab.
The name and icon are displayed in Commonly Used Settings.
Important
• To save the page size, orientation, and number of copies that was set in each sheet, click Options...,
and check each item.
Note
•When you re-install the printer driver or upgrade the printer driver version, the print settings that are
already registered will be deleted from Commonly Used Settings.
Registered print settings cannot be saved and preserved. If a profile is deleted, register the print
settings again.
Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
Select the printing profile you want to delete from the Commonly Used Settings list on the Quick
Setup tab.
2. Delete the printing profile
Click Delete. When the confirmation message appears, click OK.
The selected printing profile is deleted from the Commonly Used Settings list.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
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Setting the Ink to be Used
This feature enables you to specify which ink to use when printing.
1. Open the printer driver setup window
2. Click Print Options... on the Page Setup tab
The Print Options dialog box appears.
3. Select the ink to be used from Print With
Select the ink to be used for printing and click OK.
4. Click OK on the Page Setup tab
When you perform printing, the specified ink will be used.
Important
• Some applications will print in color regardless of the Grayscale Printing settings. If you want to
perform monochrome printing with these applications, set Print With to Black Only.
• If you have the FINE cartridge (sold separately) attached, and you have the following settings
configured, the printer will print using color ink, and checking Black Only will have no effect.
Media Type other than Plain Paper, Envelope, Ink Jet Hagaki (A), Hagaki (A), or Hagaki is
selected on the Main tab
• Do not detach the print head that is not in use. Printing cannot be performed while either print head is
detached.
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Managing the Printer Power
This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool.
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool
2. Perform power off
Click Power Off. When the confirmation message appears, click OK.
The printer power switches off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1. Open the Canon IJ Printer Assistant Tool
2. Check that the printer is on and then click Auto Power
The Auto Power Settings dialog box opens.
Note
•If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the printer on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
4. Apply the settings
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Click OK. When the confirmation message appears, click OK.
The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
Note
• When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto
Power On setting.
When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,
"Printer is offline" is displayed.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
Custom Settings
1. Open the Canon IJ Printer Assistant Tool
2. Check that the printer is on and then click Custom Settings
The Custom Settings dialog box opens.
Note
•If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. If necessary, complete the following settings:
Prevents paper abrasion
The printer can increase the gap between the print head and the paper during high-density
printing to prevents paper abrasion.
Check this check box to prevent paper abrasion.
Align heads manually
Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to
automatic head alignment, but you can change it to manual head alignment.
If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head
alignment.
Check this check box to perform the manual head alignment. Uncheck this check box to perform
the automatic head alignment.
Rotate 90 degrees left when orientation is [Landscape]
On the Page Setup tab, you can change the rotation direction of the Landscape in the
Orientation.
To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print
data 90 degrees to the right during printing, clear this item.
Important
•Do not change this setting while the print job is displayed in the print wait list. Otherwise,
characters may be omitted or the layout may become corrupt.
Note
•If Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope Com 10, or Envelope DL is
selected for Page Size on the Page Setup tab, the printer rotates the paper 90 degrees to
the left to print, regardless of the Rotate 90 degrees left when orientation is [Landscape]
setting.
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Ink Drying Wait Time
You can set the length of the printer rest time until printing of the next page begins. Moving the
slider to the right increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page
dries, increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
4. Apply the settings
Click OK and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent abrasion as an example.
Note
• The (asterisk) on the LCD indicates the current setting.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
The Device settings screen is displayed.
4. Select a setting item to adjust and then press the OK button.
The setting screen for the selected item is displayed.
5. Select a setting item and then press the OK button.
6. Select a setting to specify and then press the OK button.
For more on setting items on the operation panel:
Setting Items on Operation Panel
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Print settings
Select this menu from Device settings in Setup menu.
•Prevent abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
•Auto-switch to B&W
Automatically convert the printing data from color to black & white. Disable this setting if an optional
FINE cartridge is attached.
•Paper print position
Adjusts the print position when the left/right margins are not aligned.
Select Rear tray or Cassette for the paper source. You can adjust their printing positions in increments
of 0.004 in. (0.1 mm) between -0.08 in. (-2 mm) and +0.08 in. (+2 mm) to the right or left with respect to
its center of the paper along the horizontal axis.
Important
• When using A4/Letter sized paper, the amount of adjustment that can be made is limited. You
cannot make adjustments greater than this limit.
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LAN settings
Select this menu from Device settings in Setup menu.
Wi-Fi
Wireless Direct
Wired LAN
Print LAN details
Wi-Fi
•Wi-Fi enab./disable
Enables or disables Wi-Fi.
•Wi-Fi setup
Selects the setup method for Wi-Fi connection.
Note
• You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen and
pressing the OK button.
◦Easy WL connect
Select if you specify the settings of the access point information to the printer directly from a
device (such as a smartphone) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
◦Manual connect
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
◦WPS (Push button)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦Other setup
◾Manual setup
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.
◾WPS (PIN code)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
•Manual setup
For details on each setting item:
Manual setup
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Wireless Direct
•Switch WL Direct
Enables/disables Wireless Direct.
•Change name (SSID)
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
•Change password
Changes the password for Wireless Direct.
•Confirm request
Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is
connecting the printer.
•Manual setup
For details on each setting item:
Manual setup
Wired LAN
•Enab./dis. wired LAN
Enables or disables wired LAN.
•Manual setup
For details on each setting item:
Manual setup
Print LAN details
You can print out the network settings of the printer such as its IP address and SSID.
For more information on the printer's network setting is printed out:
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with care.
Manual setup
•Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
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Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
•TCP/IP settings
Performs IPv4 or IPv6 setting.
•WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows).
◦Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows.
◦Optimize WSD-In
Selecting Enable allows you to receive the WSD printing data faster.
◦WSD scan from dev.
Selecting Enable allows you to transfer the scanned data to the computer using WSD.
◦Timeout setting
Specifies the timeout length.
•Bonjour settings
Setting items when you use Bonjour.
◦Enab./disab. Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
◦Enter service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected
devices.
•LPR setting
Enables/disables the LPR setting.
•RAW protocol
Enables/disables RAW printing.
•LLMNR
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
•DRX setting
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Selecting Wired LAN then Enable allows you to activate discontinuous reception when the printer is
connected to a device compatible with wired LAN.
•IPsec settings
Selecting Enable allows you to specify the IPsec settings.
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Other dev. settings
Select this menu from Device settings in Setup menu.
•Key repeat
Selecting ON lets you quickly display candidate numbers or characters by holding down the button
during character entry.
•Orig. remov. remind.
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
Important
• Depending on the type of original or the state of the document cover, forgetting to remove the
original may not be detected.
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Language selection
Changes the language for LCD messages and menus.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Indonesian / Vietnamese
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Firmware update
Select this menu from Device settings in Setup menu.
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen.
Important
• When you use this function, make sure the printer is connected to the internet.
Note
• Only Current version is available when Disable is selected for Wi-Fi enab./disable of Wi-Fi and also
for Enab./dis. wired LAN of Wired LAN in LAN settings.
•Install update
Performs the firmware update of the printer. Follow the on-screen instructions to perform update.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
Check the network settings.
If Cannot connect to the server; try again is displayed on the LCD, press the OK button and
try again after a while.
•Current version
You can check the current firmware version.
•Update notification
When ON is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the LCD.
•DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
•Proxy server setup
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
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Reset setting
Select this menu from Device settings in Setup menu.
Returns all settings you made to the printer back to the default. However, some data may not be changed,
depending on the current usage state of your printer.
Important
• Depending on the setting item, it is necessary to perform connection or setup again after you have
returned the setting back to the default.
•Web service setup
Returns the Web service settings back to the default.
•LAN settings
Returns the LAN settings back to the default.
•Setting data
Returns the settings such as the paper size, media type, or other setting items other than the network
settings back to the default.
•All data
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
After resetting, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
The language displayed on the LCD
The current position of the print head
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
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ECO settings
This setting allows you to turn on/off the printer automatically to save electricity.
Turning off Printer Automatically
Turning on Printer Automatically
Using Two-sided Printing
Turning off Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power off and then press the OK button.
6. Select a time to turn off the printer and then press the OK button.
Turning on Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select EnergySaveSettings and then press the OK button.
5. Select Auto power on and then press the OK button.
6. Select ON and then press the OK button.
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Using Two-sided Printing
Follow the procedure below to use duplex printing.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select 2-sidedPrintSetting and then press the OK button.
5. Specify settings as necessary.
•Copy
Select two-sided copying as a default.
•Template print
Select two-sided printing of template forms on the printer as a default.
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Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
Follow the procedure below to perform setting.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Quiet mode and then press the OK button.
4. Select ON or OFF and press OK button.
When ON is selected, you can reduce the operating noise while printing is in progress.
Important
• When ON is selected, operating speed may be reduced compared to when OFF is selected.
• This function may not be so effective depending on the printer's setting. Furthermore, certain
noise, such as when the printer is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear
(scanner driver). No matter how you set the quiet mode, the mode is applied when you perform
operations from the operation panel of the printer or printing and scanning from the computer.
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System information
Select this menu from Setup menu.
•Current version
Displays the current firmware version.
•Printer name
Displays the printer name currently specified.
•Serial number
Displays the printer serial number.
•Printed sheet count
Displays the printed sheet count in increments of 50 sheets. (Ex: In case of 25 sheets, [1-50] is
displayed.)
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Specifications
General Specifications
Interface USB Port:
Hi-Speed USB *
Network Port:
Wired LAN: 100BASE-TX / 10BASE-T
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and the network can be used at the same time.
Wi-Fi and wired LAN cannot be used at the same time.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 10 W or less *1
Standby (minimum): 0.8 W or less *1*2
OFF: 0.3 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 15.9 x 14.6 x 9.3 in. (Approx. 403 x 369 x 234 mm)
* With the Cassette and trays retracted.
Weight Approx. 20.1 lb (Approx. 9.2 kg)
* With the Print Head installed.
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Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size Platen: A4/Letter, 8.5" x 11.7"/216 x 297 mm
ADF: A4/Letter/Legal, 8.5" x 14.0"/216 x 356 mm
Optical resolution (horizontal x
vertical)
1200 x 2400 dpi *
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Input / Output) Gray: 16 bit/8 bit
Color: RGB each 16 bit/8 bit
Network Specifications
Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6)
Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 M/100 Mbps (auto switching)
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Easy wireless connect
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 10, Windows 8.1, Windows 7 SP1
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Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver, IJ Printer Assistant Tool, and IJ Network Device Setup Utility
support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016, and Windows Server 2019.
Hard Disk Space 2.0 GB or more
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Other Supported OS
iOS, Android
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Mobile Printing Capability
PIXMA Cloud Link
• Internet connection or CD-ROM drive is required to install the software for Windows.
• Windows: Some functions may not be available with Windows Media Center.
• Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the
Data Source Manager bundled with the operating system.
• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
• Internet connection is required to use all the user's guide.
Information in this manual is subject to change without notice.
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Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
• High Resolution Paper <HR-101N>*1
Paper other than genuine Canon paper
• Plain Paper (including recycled paper)
• Envelopes*1
*1 Printing to this paper from the operation panel is not supported.
Paper Load Limit
Paper Settings on the Printer Driver
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
• Letter
• Legal
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• A5
• A4
• B5
• Hagaki
• Hagaki 2
• Envelope Com 10
• Envelope DL
• Nagagata 3
• Nagagata 4
• Yougata 4
• Yougata 6
• Card 2.17"x3.58"
Special sizes
Special page sizes must be within the following limits:
• rear tray
◦ Minimum size: 2.17 x 3.51 in. (55.0 x 89.0 mm)
◦ Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)
• cassette
◦ Minimum size: 5.83 x 8.27 in. (148.0 x 210.0 mm)
◦ Maximum size: 8.50 x 11.69 in. (215.9 x 297.0 mm)
Paper Weight
You can use paper in the following weight range.
• Plain paper: From 17 to 28 lb (64 to 105 g /m2)
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Paper Load Limit
This section shows the paper load limits of the rear tray, the cassette, and the paper output tray.
Paper Load Limits of Rear Tray and Cassette
Paper Load Limit of Paper Output Tray
Note
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray and Cassette
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray Cassette
Canon Red Label Superior <WOP111> A4: Approx. 100 sheets A4: Approx. 250 sheets
Canon Océ Office Colour Paper <SAT213> A4: Approx. 80 sheets A4: Approx. 200 sheets
High Resolution Paper <HR-101N>*1 A4, B5, Letter: Approx. 80
sheets
N/A
Paper other than Genuine Canon Paper
Common Name Rear Tray Cassette
Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal:
10 sheets)
Approx. 250 sheets
Envelopes 10 envelopes N/A
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Approx. 50 sheets
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Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 50 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
or envelopes from the paper output tray to avoid smearing or discoloration.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.
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Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Economy Mode
By setting Print quality to Economy, the consumption of black ink can be reduced. More printing is
available compared with the setting Print quality to Standard.
For color printing with color ink installed, the ink consumption on black areas can be reduced, though the ink
consumption on color areas is the same as that when Standard is set.
•Number of printable sheets
Number of printable sheets per pigment black ink bottle (A4 plain paper) when printing in black and
white
Standard mode: 6,000 sheets
Economy mode: 8,300 sheets
•Measurement conditions
◦ Measurement images:
Color printing: A4 color document ISO/IEC24712
Black & white printing: A4 monochrome document ISO/IEC19752
◦ Measurement method:
Canon original
◦ Paper type:
Plain paper
◦ Print driver setting:
Setting to the default for plain paper, setting Grayscale Printing to ON when measuring in black
and white.
◦ Borderless full-page printing：
OFF
*The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead
of the ink bottle filled when using the printer for the first time.
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Basic Printing Setup
This section describes settings on the Quick Setup tab used for basic printing.
1. Check that printer is turned on
2. Load paper in printer
3. Open printer driver's setup screen
4. Select frequently used settings
On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper
Size automatically switch to the predefined values.
Important
•When the Grayscale Printing check box is checked, the printer driver processes image data as
sRGB data. In this case, actual colors printed may differ from those in the original image data.
When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB
data using an application software.
Note
•If you have a FINE cartridge (sold separately) installed, the printer may print using color ink even if
you have selected Grayscale Printing.
5. Select print quality
For Print Quality, select from High, Standard, or Economy.
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Important
• The print quality selections will differ depending on which print setting you select.
Note
• Selecting Economy in Print Quality reduces black ink consumption. This means that you can
print more than if you have Standard selected.
When performing color printing or color copying, ink consumption for the black areas is reduced.
However, for the color areas, the same amount of ink is consumed as the Standard setting.
For details on Economy Mode, see "Economy Mode."
6. Select paper source
For Paper Source, select Automatically Select, Rear Tray, or Cassette, whichever matches your
purpose.
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Important
• The paper source settings that can be selected may differ depending on the paper type and size.
7. Click OK
The printer will now print using these settings.
Important
• When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and
Page Setup tabs are saved, and those settings are used in subsequent printings.
• To register the current settings as a new preset, click Save... under Commonly Used Settings.
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Paper Settings on the Printer Driver
When you use this printer, selecting a media type that matches the print purpose will help you achieve the
best print results.
You can use the following media types on this printer.
Canon genuine papers (Document Printing)
Media name <Model No.> Media Type in the printer driver
Canon Red Label Superior <WOP111> Plain Paper
Canon Océ Office Colour Paper <SAT213> Plain Paper
High Resolution Paper <HR-101N> High Resolution Paper
Commercially available papers
Media name Media Type in the printer driver
Plain Paper (including recycled paper) Plain Paper
Envelopes Envelope
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Setting a Page Size and Orientation
The paper size and orientation are essentially determined by the application software. When the page size
and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the
application software, you do not need to select them on the Page Setup tab.
When you are not able to specify them with the application software, the procedure for selecting a page size
and orientation is as follows:
You can also set page size and orientation on the Quick Setup tab.
1. Open the printer driver setup window
2. Select the paper size
Select a page size from the Page Size list on the Page Setup tab.
3. Set Orientation
Select Portrait or Landscape for Orientation. Check Rotate 180 degrees check box when you want to
perform printing with the original being rotated 180 degrees.
4. Click OK
When you perform print, the document will be printed with the selected page size and the orientation.
Note
• If Normal-size is selected for Page Layout, then Automatically reduce large document that the
printer cannot output is displayed.
Normally, you can leave the check box checked. During printing, if you do not want to reduce large
documents that cannot be printed on the printer, uncheck the check box.
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Setting the Number of Copies and Printing Order
You can also set the number of copies on the Quick Setup tab.
1. Open the printer driver setup window
2. Specify the number of copies to be printed
For Copies on the Page Setup tab, specify the number of copies to be printed.
3. Specify the print order
Check the Print from Last Page check box when you want to print from the last page in order, and
uncheck the check box when you want to print from the first page.
Check the Collate check box when you are printing multiple copies of a document and want to print out
all pages in each copy together. Uncheck this check box when you want to print all pages with the same
page number together.
•Print from Last Page: /Collate:
•Print from Last Page: /Collate:
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•Print from Last Page: /Collate:
•Print from Last Page: /Collate:
4. Click OK
When you perform print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
•Print from Last Page appears grayed out and is unavailable when Tiling/Poster is selected for Page
Layout.
• When Booklet is selected for Page Layout, Print from Last Page and Collate appear grayed out and
cannot be set.
• When Duplex Printing is selected, Print from Last Page appears grayed out and cannot be set.
Note
• By setting both Print from Last Page and Collate, you can perform printing so that papers are collated
one by one starting from the last page.
These settings can be used in combination with Normal-size, Fit-to-Page, Scaled, and Page Layout.
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Scaled Printing
1. Open the printer driver setup window
2. Set scaled printing
Select Scaled from the Page Layout list on the Page Setup tab.
3. Select the paper size of the document
Using Page Size, select the page size that is set with your application software.
4. Set the scaling rate by using one of the following methods:
•Select a Printer Paper Size
When the printer paper size is smaller than the Page Size, the page image will be reduced. When
the printer paper size is larger than the Page Size, the page image will be enlarged.
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•Specify a scaling factor
Directly type in a value into the Scaling box.
The current settings are displayed in the settings preview on the left side of the printer driver.
5. Click OK
When you perform print, the document will be printed with the specified scale.
Important
• When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in
the printer driver.
220
Note
• Selecting Scaled changes the printable area of the document.
221
Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
1. Open the printer driver setup window
2. Set page layout printing
Select Page Layout from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4. Set the number of pages to be printed on one sheet and the page order
If necessary, click Specify..., specify the following settings in the Page Layout Printing dialog box, and
click OK.
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Page Layout
To change the number of pages to be printed on a single sheet of paper, select the number of
pages from the list.
Page Order
To change the page arrangement order, select a placement method from the list.
Page Border
To print a page border around each document page, check this check box.
5. Complete the setup
Click OK on the Page Setup tab.
When you perform print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Tiling/Poster Printing
The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print
these pages on separate sheets of paper. You can also paste the pages together to create a large print like
a poster.
Setting Tiling/Poster Printing
1. Open the printer driver setup window
2. Set tiling/poster printing
Select Tiling/Poster from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size
Select the size of the paper loaded in the printer from the Printer Paper Size list.
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4. Set the number of image divisions and the pages to be printed
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,
and then click OK.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create
a larger poster.
Print "Cut/Paste" in margins
To leave out words "Cut" and "Paste", uncheck this check box.
Note
• This feature may be unavailable when certain printer drivers or operating environments are
used.
Print "Cut/Paste" lines in margins
To leave out cut lines, uncheck this check box.
Print page range
Specifies the printing range. Select All under normal circumstances.
To reprint only a specific page, select Pages and enter the page number you want to print. To
specify multiple pages, enter the page numbers by separating them with commas or by entering a
hyphen between the page numbers.
Note
• You can also specify the print range by clicking the pages in the settings preview.
5. Complete the setup
Click OK on the Page Setup tab.
When you perform print, the document will be divided into several pages during printing.
Printing Only Specific Pages
If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the
procedure below:
1. Set the print range
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In the settings preview on the left of the Page Setup tab, click the pages that do not need to be
printed.
The pages that were clicked are deleted, and only the pages to be printed are displayed.
Note
• Click the deleted pages to display them again.
• Right-click the settings preview to select Print all pages or Delete all pages.
2. Complete the setup
After completing the page selection, click OK.
When you perform print, only specified pages will be printed.
Important
• Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
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Duplex Printing
You can also set duplex printing in Additional Features on the Quick Setup tab.
Performing Automatic Duplex Printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window
2. Set automatic duplex printing
Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked.
3. Select the layout
Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
4. Set the print area
When you perform duplex printing, the print area of the document becomes slightly narrower than
usual and the document may not fit on one page.
Click Print Area Setup..., select one of the following process methods, and then click OK.
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Use normal-size printing
Print without reducing the page.
Use reduced printing
Reduce the page slightly during printing.
5. Specify the side to be stapled
The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To
change the setting, select another stapling side from the list.
6. Set the margin width
If necessary, click Specify Margin... and set the margin width, and then click OK.
7. Complete the setup
Click OK on the Page Setup tab.
When you perform print, duplex printing will be started.
Performing Duplex Printing Manually
You can perform the duplex printing manually.
1. Open the printer driver setup window
2. Set duplex printing
Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.
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3. Select the layout
Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
4. Specify the side to be stapled
The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To
change the setting, select another stapling side from the list.
5. Set the margin width
If necessary, click Specify Margin... and set the margin width, and then click OK.
6. Complete the setup
Click OK on the Page Setup tab.
When you perform print, the document is first printed on one side of a sheet of paper. After one side is
printed, reload the paper correctly according to the message.
Then click Start Printing to print the opposite side.
Important
• When a media type other than Plain Paper is selected from the Media Type list on the Main tab,
Duplex Printing appears grayed out and is unavailable.
• When Tiling/Poster, or Booklet is selected from the Page Layout list, Duplex Printing and Stapling
Side appear grayed out and are unavailable.
•Duplex Printing can be performed only when one of the following paper sizes is selected from Page
Size on the Page Setup tab.
Letter 8.5"x11" 22x28cm, A5, A4, B5
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• After printing the front page, there is an ink drying wait time before starting to print the back page
(Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying
wait time at Custom Settings in the Canon IJ Printer Assistant Tool.
Related Topic
Changing the Printer Operation Mode
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Setting Up Envelope Printing
1. Load envelope on the printer
2. Open the printer driver setup window
3. Select the media type
Select Envelope from Commonly Used Settings on the Quick Setup tab.
4. Select the paper size
When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL,
Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48", and then click OK.
5. Set the orientation
To print the addressee horizontally, select Landscape for Orientation.
Note
•If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48" is
selected for Printer Paper Size, the printer rotates the paper 90 degrees to the left to print,
regardless of the Rotate 90 degrees left when orientation is [Landscape] setting for Custom
Settings in the Canon IJ Printer Assistant Tool.
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6. Select the print quality
Select High or Standard that matches your purpose for Print Quality.
7. Click OK
When you perform print, the information is printed on the envelope.
Important
• When you perform envelope printing, guide messages are displayed.
To hide the guide messages, check the Do not show this message again check box.
To show the guide again, click the View Printer Status button on the Maintenance tab, and start the
Canon IJ Status Monitor.
Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
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Printing on Postcards
1. Load postcard on the printer
2. Open the printer driver setup window
3. Select commonly used settings
Display the Quick Setup tab, and for Commonly Used Settings, select Standard.
4. Select the media type
For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki (A), or Hagaki.
Important
•This printer cannot print on postcards that have photos or stickers attached.
• You will get cleaner printing if you print the message side first and then print the address side.
5. Select the paper size
For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm.
Important
• Return postcards can be used only when you print them from the computer.
• When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your
application software or the printer driver.
• Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the
postcard properly, and this condition will cause line shifts or a paper jam.
6. Set the print orientation
To print the address horizontally, set Orientation to Landscape.
7. Select the print quality
For Print Quality, select High or Standard, according to your purpose.
8. Click OK
When you perform printing, the data will be printed onto the postcard.
Important
• If you want to display a guide message when performing postcard printing, open the Maintenance tab
and click View Printer Status to start the Canon IJ Status Monitor.
On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
To hide these guide messages, select the Do not show this message again check box.
• When printing on media other than postcards, load the media according to usage method of that media,
and click Start Printing.
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Canon IJ Printer Driver
The Canon IJ printer driver (simply called printer driver below) is software that you install onto your
computer so that it can communicate with the printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different printers support different data formats, you need a printer driver that supports your printer.
Installing the Printer Driver
To install the printer driver, install the driver from the Setup CD-ROM or our website.
Specifying the Printer Driver
To specify the printer driver, open the Print dialog box of the application software you are using, and
select "Canon XXX" (where "XXX" is your model name).
Displaying the Manual from the Printer Driver
To display the description of a setup tab from the printer driver's setup screen, click Help on that tab.
Related Topic
Opening Printer Driver's Setup Screen
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Opening Printer Driver's Setup Screen
You can display the printer driver's setup screen from your application software or by clicking the printer
icon.
Displaying the Printer Driver's Setup Screen from Your Application
Software
Perform this procedure to set up the print settings during printing.
1. Select print command from application software
The Print command can generally be found in the File menu.
2. Select your printer model, and click Preferences (or Properties)
The printer driver's setup screen appears.
Note
• Depending on the application software you are using, the command and menu names, and the
number of steps may vary. For details, refer to the operating instructions of your application
software.
Displaying the Printer Driver's Setup Screen by Clicking the Printer Icon
From the setup screen you can perform printer maintenance operations such as print head cleaning, or
set print settings to be shared by all application software.
1. Select Control Panel -> Hardware and Sound -> Devices and Printers
2. Right-click the icon of your model. When the menu appears, select Printing preferences
The printer driver's setup screen appears.
Important
•Opening the printer driver setup window through Printer properties displays such tabs
regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear
when opening through Printing preferences or application software. For tabs regarding
Windows functions, refer to the user's manual for the Windows.
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Canon IJ Status Monitor
The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is
shown by the icons and messages in the status monitor.
Launching the Canon IJ Status Monitor
The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When
launched, the Canon IJ Status Monitor appears as a button on the task bar.
Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
Note
• To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup
window and click View Printer Status on the Maintenance tab.
• The information displayed on the Canon IJ Status Monitor may differ depending on the country or
region where you are using your printer.
When Errors Occur
The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of
paper or if the ink is low).
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In such cases, take the appropriate action as described.
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• Depending on the document type to be printed, the paper feed method specified in the printer driver
may not operate correctly.
If this happens, open the printer driver setup window from the Print dialog box of the application
software, and check the setting in the Paper Source field on the Main tab.
• With some applications, the Copies setting in the Page Setup tab of the printer driver may not be
enabled.
In this case, use the copies setting in the Print dialog box of the application software.
• If the selected Language in the About dialog box of the Maintenance tab does not match the
operating system interface language, the printer driver setup window may not be displayed properly.
• Do not change the Advanced tab items of the printer properties. If you change any of the items, you
will not be able to use the following functions correctly.
Also, if Print to file is selected in the Print dialog box of the application software and with applications
that prohibit EMF spooling, such as Adobe Photoshop LE and MS Photo Editor, the following
functions will not operate.
◦Preview before printing on the Main tab
◦Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab
◦Page Layout, Tiling/Poster, Booklet, Duplex Printing, Specify Margin..., Print from Last
Page, Collate, and Stamp/Background... on the Page Setup tab
◦Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color
Adjustment dialog box
• Since the resolution in the preview display differs from the printing resolution, text and lines in the
preview display may appear different from the actual print result.
• With some applications, the printing is divided into multiple print jobs.
To cancel printing, delete all divided print jobs.
• If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab
and change the setting of Disable ICM required from the application software. This may solve the
problem.
Points to Note About Applications with Restrictions
• There are following restrictions in Microsoft Word (Microsoft Corporation).
◦ When Microsoft Word has the same printing functions as the printer driver, use Word to specify
them.
◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab of
the printer driver, the document may not print normally in certain versions of Word.
◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally in
certain versions of Word.
If this happens, follow the procedure below.
1. Open Word's Print dialog box.
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2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same
paper size that you specified in Word.
3. Set the Page Layout that you want, and then click OK to close the window.
4. Without starting printing, close the Print dialog box.
5. Open Word's Print dialog box again.
6. Open the printer driver setup window and click OK.
7. Start printing.
• If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time
or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print
dialog box.
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Quick Setup Tab Description
The Quick Setup tab is for registering commonly used print settings. When you select a registered setting,
the printer automatically switches to the preset items.
Commonly Used Settings
The names and icons of frequently used printing profiles are registered. When you select a printing
profile according to the purpose of the document, settings that match the purpose are applied.
In addition, functions that are thought to be useful for the selected printing profile are displayed in
Additional Features.
You can also change a printing profile and register it under a new name. You can delete the registered
printing profile.
You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key
and pressing the up or down arrow keys.
Standard
These are the factory settings.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Business Document
Select this setting when printing a general document.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Paper Saving
Select this setting to save paper when printing a general document. The 2-on-1 Printing and
Duplex Printing check boxes are checked automatically.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
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Envelope
If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In
the Envelope Size Setting dialog box, select the size of the envelope to be used.
Note
• The combination of the Additional Features that was displayed for the printing profile that had
been selected when the added printing profile was saved is also displayed when that added
printing profile is selected.
Save...
Displays the Save Commonly Used Settings dialog box.
Click this button when you want to save the information that you set on the Quick Setup, Main, and
Page Setup tabs to Commonly Used Settings.
Delete
Deletes a registered printing profile.
Select the name of the setting to be deleted from Commonly Used Settings, and click Delete. When a
confirmation message is displayed, click OK to delete the specified printing profile.
Note
• Printing profiles that are registered in the initial settings cannot be deleted.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Uncheck this check box if you do not want to display a preview.
Additional Features
Displays the frequently used, convenient functions for the printing profile that you selected for
Commonly Used Settings on the Quick Setup tab.
When you move the mouse pointer near a function that can be changed, a description of that function is
displayed.
To enable a function, check the corresponding check box.
For some functions, you can set detailed settings from the Main and Page Setup tabs.
Important
• Depending on the printing profiles, certain function may be grayed out and you will not be able to
change them.
2-on-1 Printing
Prints two pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page
Order.
4-on-1 Printing
Prints four pages of the document, side by side, on one sheet of paper.
To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout,
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and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page
Order.
Duplex Printing
Selects whether to print the document on both sides or one side of a sheet of paper.
To change the staple side or the margins, set the new values from the Page Setup tab.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Economy
Reduces the amount of black ink used when printing.
Note
• Selecting Economy reduces black ink consumption. This means that you can print more than
if you have Standard selected.
When performing color printing or color copying, ink consumption for the black areas is
reduced. However, for the color areas, the same amount of ink is consumed as the Standard
setting.
For details on Economy Mode, see "Economy Mode."
Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application
software will be reversed vertically and horizontally.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
Normally, the paper size is set automatically according to the output paper size setting, and the
document is printed with no scaling.
When you set 2-on-1 Printing or 4-on-1 Printing in Additional Features, you can manually set the
paper size with Page Size on the Page Setup tab.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the
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Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is
[Landscape] check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Economy
Reduces the amount of black ink used when printing.
Note
• Selecting Economy reduces black ink consumption. This means that you can print more than
if you have Standard selected.
When performing color printing or color copying, ink consumption for the black areas is
reduced. However, for the color areas, the same amount of ink is consumed as the Standard
setting.
For details on Economy Mode, see "Economy Mode."
Paper Source
Select the source from which paper is supplied.
Automatically Select
Plain paper whose Page Size is Letter 8.5"x11" 22x28cm, A5, A4, or B5 is fed from the cassette.
Other sizes of plain paper and paper types other than plain paper are fed from the rear tray.
Rear Tray
Paper is always supplied from the rear tray.
Cassette
Paper is always supplied from the cassette.
Important
• Plain paper that is not Letter 8.5"x11" 22x28cm, A5, A4, or B5 and paper types other than
plain paper cannot be fed from the cassette.
Important
• Depending on the media type and size, the Paper Source settings that can be selected may differ.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• When the application software that you used to create the document has the same function,
specify the settings on the printer driver. However, if the print results are not acceptable, specify
the function settings on the application software.
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Always Print with Current Settings
Prints documents with the current settings starting from the next print execution.
When you select this function and then close the printer driver setup window, the information that you
set on the Quick Setup, Main, and Page Setup tabs are saved and printing with the same settings is
possible starting from the next print execution.
Important
• If you log on with a different user name, the settings that were set when this function was enabled
are not reflected in the print settings.
• If a setting was specified on the application software, it has priority.
Defaults
Restores all the settings you have changed to their default values.
Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default
values (factory settings).
Save Commonly Used Settings dialog box
This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page
Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab.
Name
Enter the name for the printing profile you wish to save.
Up to 255 characters can be entered.
The name appears, with its associated icon, in the Commonly Used Settings list on the Quick
Setup tab.
Options...
Opens the Save Commonly Used Settings dialog box.
Changes the details of printing profile to be saved.
Save Commonly Used Settings dialog box
Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the
items to be saved in the printing profiles.
Icon
Select the icon for the printing profile you wish to save.
The selected icon appears, with its name, in the Commonly Used Settings list on the Quick
Setup tab.
Save the paper size setting
Saves the paper size to the printing profile in Commonly Used Settings.
To apply the saved paper size when the printing profile is selected, check this check box.
If this check box is unchecked, the paper size is not saved, and consequently the paper size setting
is not applied when the printing profile is selected. Instead the printer prints with the paper size
specified with the application software.
Save the orientation setting
Saves the Orientation to the printing profile in Commonly Used Settings.
To apply the saved print orientation when the printing profile is selected, check this check box.
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If this check box is unchecked, the print orientation is not saved, and consequently the Orientation
setting is not applied when the printing profile is selected. Instead the printer prints with the print
orientation specified with the application software.
Save the copies setting
Saves the Copies setting to the printing profile in Commonly Used Settings.
To apply the saved copies setting when the printing profile is selected, check this check box.
If this check box is unchecked, the copies setting is not saved, and consequently the Copies
setting is not applied when the printing profile is selected. Instead the printer prints with the copies
setting specified with the application software.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Related Topics
Basic Printing Setup
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Duplex Printing
Setting Up Envelope Printing
Printing on Postcards
Switching the Paper Source to Match the Purpose
Displaying the Print Results Before Printing
Setting Paper Dimensions (Custom Size)
Perform Color Printing Using the FINE Cartridge (Sold Separately)
Specifying Color Correction
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Registering a Frequently Used Printing Profile
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Main Tab Description
The Main tab allows you to create a basic print setup in accordance with the media type. Unless special
printing is required, normal printing can be performed just by setting the items on this tab.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
The printer illustration shows how to load paper to match the printer driver settings.
Check whether the printer is set up correctly by looking at the illustration before you start printing.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Paper Source
Shows the source from which paper is supplied.
You may be able to switch the paper source with the printer driver.
Automatically Select
Plain paper whose Page Size is Letter 8.5"x11" 22x28cm, A5, A4, or B5 is fed from the cassette.
Other sizes of plain paper and paper types other than plain paper are fed from the rear tray.
Rear Tray
Paper is always supplied from the rear tray.
Cassette
Paper is always supplied from the cassette.
Important
• Plain paper that is not Letter 8.5"x11" 22x28cm, A5, A4, or B5 and paper types other than
plain paper cannot be fed from the cassette.
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Important
• Depending on the media type and size, the Paper Source settings that can be selected may differ.
Print Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
Important
• Depending on the Media Type settings, the same print results may be produced even if the Print
Quality is changed.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Economy
Reduces the amount of black ink used when printing.
Note
• Selecting Economy in Print Quality reduces black ink consumption. This means that you can
print more than if you have Standard selected.
When performing color printing or color copying, ink consumption for the black areas is
reduced. However, for the color areas, the same amount of ink is consumed as the Standard
setting.
For details on Economy Mode, see "Economy Mode."
Color/Intensity
Selects color adjustment method.
Auto
Cyan, Magenta, Yellow, Brightness, Intensity, Contrast, and so on are adjusted automatically.
Manual
Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness,
Intensity, Contrast, etc. and Color Correction method.
Set...
Select Manual for Color/Intensity to enable this button.
In the Manual Color Adjustment dialog box, you can adjust individual color settings such as
Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast on the Color Adjustment tab, and
select the Color Correction method on the Matching tab.
Note
• If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog
box to set the profile.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
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Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on the current screen to their default values (factory
settings).
Color Adjustment Tab
This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow,
Brightness, Intensity, and Contrast options.
Preview
Shows the effect of color adjustment.
The color and brightness change when each item is adjusted.
Note
• The graphic is in monochrome when the Grayscale Printing check box is checked.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
If you want to display the preview image with a color pattern, check this check box.
Cyan / Magenta / Yellow
Adjusts the strengths of Cyan, Magenta, and Yellow.
Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color
weaker.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
This adjustment changes the relative amount of ink of each color used, which alters the total color
balance of the document. Use your application if you want to change the total color balance
significantly. Use the printer driver only if you want to adjust the color balance slightly.
Important
• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appear
grayed out and are unavailable.
Brightness
Selects the brightness of your print.
You cannot change the levels of pure white and black. However, the brightness of the colors between
white and black can be changed.
Intensity
Adjusts the overall intensity of your print.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
intensity.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Contrast
Adjusts the contrast between light and dark in the image to be printed.
Moving the slider to the right increases the contrast, moving the slider to the left decreases the
contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
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Print a pattern for color adjustment
When the color balance or intensity/contrast is changed, the pattern printing function prints a list of
the adjustment results along with the adjustment values.
Select this function when printing a pattern for color adjustment.
Pattern Print preferences...
Check Print a pattern for color adjustment to enable this button.
The Pattern Print dialog box opens and allows you to set pattern printing settings.
Pattern Print dialog box
Performs the setup for printing of patterns that allow you to check the color balance and intensity/
contrast of documents.
Parameters to Adjust
Select the item to be checked by pattern printing.
Cyan/Magenta/Yellow
Prints a pattern that allows you to check the cyan/magenta/yellow balance.
Important
• When Grayscale Printing is checked on the Main tab, Cyan/Magenta/Yellow appear
grayed out and are unavailable.
Intensity/Contrast
Prints a pattern that allows you to check the intensity/contrast balance.
Printer Paper Size
Selects the paper size to be used for pattern printing.
This setting is linked to Printer Paper Size on the Page Setup tab.
Note
• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot
be selected.
Amount of Pattern Instances
Sets the number of patterns to be printed.
You can select from Largest, Large, and Small. When you select a pattern size, the number of
patterns that can be printed is as follows:
Note
•Largest and Large cannot be selected when certain paper sizes or output paper sizes are
selected.
• The setting preview on the Main tab displays an image that allows you to check the overall
layout.
Largest
Cyan/Magenta/Yellow 37
Intensity/Contrast 49
Large
Cyan/Magenta/Yellow 19
Intensity/Contrast 25
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Small
Cyan/Magenta/Yellow 7
Intensity/Contrast 9
Color Variation Between Instances
Sets the amount of color change between neighboring patterns.
Select from Large, Medium, and Small. Large produces a large amount of change, and Small
produces a small amount of change.
Note
•Large is about double the size of Medium, and Small is about half the size of Medium.
Matching Tab
Allows you to select the method for adjusting colors to match the type of document to be printed.
Color Correction
Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation.
Important
• When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out
and is unavailable.
Driver Matching
With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.
ICM
Adjusts the colors by using an ICC profile when printing.
Important
• If the application software is set so that ICM is disabled, ICM is unavailable for Color
Correction and the printer may not be able to print the image data properly.
None
Disables color adjustment with the printer driver.
Related Topics
Setting the Print Quality Level
Adjusting Color Balance
Adjusting Brightness
Adjusting Intensity
Adjusting Contrast
Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Perform Color Printing Using the FINE Cartridge (Sold Separately)
Specifying Color Correction
Displaying the Print Results Before Printing
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Page Setup Tab Description
The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab
allows you to set the number of copies and the order of printing. If the application which created the
document has a similar function, set them with the application.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
The printer illustration shows how to load paper to match the printer driver settings.
Check whether the printer is set up correctly by looking at the illustration before you start printing.
Page Size
Selects a page size.
Ensure that you select the same page size as you selected within the application.
If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the
Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is
[Landscape] check box.
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To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application
software will be reversed vertically and horizontally.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
The default setting is Same as Page Size to perform normal-sized printing.
You can select a printer paper size when you select Fit-to-Page, Scaled, Page Layout, Tiling/Poster,
or Booklet for Page Layout.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Page Layout
Selects the size of the document you want to print and the type of printing.
Normal-size
This is the normal printing method. Select this when you do not specify any page layout.
Automatically reduce large document that the printer cannot output
If the printer cannot print the paper size of a document, the printer can automatically reduce
the size when it prints the document.
Check this check box to reduce the size when printing the document.
Fit-to-Page
This function enables you to automatically enlarge or reduce documents to fit to the paper size
loaded in the printer without changing the paper size you specified in your application software.
Scaled
Documents can be enlarged or reduced to be printed.
Specify the size in Printer Paper Size, or enter the scaling ratio in the Scaling box.
Scaling
Specifies an enlargement or reduction ratio for the document you want to print.
Page Layout
Multiple pages of document can be printed on one sheet of paper.
Specify...
Opens the Page Layout Printing dialog box.
Click this button to set details on page layout printing.
Tiling/Poster
This function enables you to enlarge the image data and divide the enlarged data into several
pages to be printed. You can also glue together these sheets of paper to create large printed
matter, such as a poster.
Specify...
Opens the Tiling/Poster Printing dialog box.
Click this button to set details on tiling/poster printing.
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Booklet
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of
the paper. This type of printing ensures that pages can be collated properly, in page number order,
when the printed sheets are folded and stapled at the center.
Specify...
Opens the Booklet Printing dialog box.
Click this button to set details on booklet printing.
Duplex Printing
Selects whether to print the document automatically on both sides or one side of a sheet of paper.
Check this check box to print the document on both sides.
This function can be used only when Plain Paper is selected for Media Type and one of Normal-size,
Fit-to-Page, Scaled, or Page Layout is selected.
Automatic
Selects whether duplex printing is to be performed automatically or manually.
This check box will be enabled if Booklet is selected from the Page Layout list or the Duplex
Printing check box is checked.
To perform duplex printing automatically, check this check box.
To perform duplex printing manually, uncheck this check box.
Print Area Setup...
Opens the Print Area Setup dialog box in which you can configure the print area for automatic
duplex printing.
Stapling Side
Selects the stapling margin position.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best
stapling margin position. Check Stapling Side, and select from the list to change it.
Specify Margin...
Opens the Specify Margin dialog box.
You can specify the width of the margin.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
• If the application used to create your document has a similar function, specify the number of copies
with the application without specifying it here.
Print from Last Page
Check this check box when you want to print from the last page in order. If you do this, you do not need
to sort the pages into their correct order after printing.
Uncheck this check box to print your document in normal order, starting from the first page.
Collate
Check this check box to group together the pages of each copy when you want to print multiple copies.
Uncheck this check box when you want to print with all pages of the same page number grouped
together.
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Important
• When the application software that you used to create the document has the same function, give
priority to the printer driver settings. However, if the print results are not acceptable, specify the
function settings on the application software. When you specify the number of copies and the
printing order with both the application and this printer driver, the number of copies may be
multiplied numbers of the two settings or the specified printing order may not be enabled.
Print Options...
Opens the Print Options dialog box.
Changes detailed printer driver settings for print data that is sent from applications.
Stamp/Background...
Opens the Stamp/Background dialog box.
The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also
allows you to print date, time and user name. The Background function allows you to print a light
illustration behind the document data.
Depending on the environment, Stamp and Background may not be available.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Page Layout Printing dialog box
This dialog box allows you to select the number of document pages to be placed on one sheet of paper,
the page order, and whether a page border line is to be printed around each document page.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Page Layout Printing dialog box.
You can check what the print result will look like before you actually print the data.
Page Layout
Specifies the number of document pages to fit on one sheet.
Page Order
Specifies the document orientation to be printed on a sheet of paper.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
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Tiling/Poster Printing dialog box
This dialog box allows you to select the size of the image to be printed. You can also make settings for cut
lines and paste markers which are convenient for pasting together the pages into a poster.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings of the Tiling/Poster Printing dialog box.
You can check what the print result will look like.
Image Divisions
Select the number of divisions (vertical x horizontal).
As the number of divisions increases, the number of sheets used for printing increases. If you are
pasting pages together to create a poster, increasing the number of divisions allows you to create a
larger poster.
Print "Cut/Paste" in margins
Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as
guidelines for pasting together the pages into a poster.
Check this check box to print the words.
Note
• Depending on the type of printer driver you are using and the environment, this function may not
be available.
Print "Cut/Paste" lines in margins
Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a
poster.
Check this check box to print the cut lines.
Print page range
Specifies the printing range. Select All under normal circumstances.
Select Pages to specify a specific page or range.
Note
• If some of the pages have not been printed well, specify the pages that do not need to be printed
by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the
screen will be printed this time.
Booklet Printing dialog box
This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and
printing a page border, can also be set in this dialog box.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Booklet Printing dialog box.
You can check what the document will look like when printed as a booklet.
Margin for stapling
Specifies which side of the booklet is to be stapled.
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Insert blank page
Selects whether to print the document on one side or both sides of the booklet.
Check this check box to print the document on one side of the booklet and select the side to be left
blank from the list.
Margin
Specifies the width of the stapling margin.
The specified width becomes the stapling margin from the center of the sheet.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Print Area Setup dialog box
When you perform duplex printing, the print area of the document becomes slightly narrower than usual.
Therefore when a document that has small margins is printed, the document may not fit on one page.
This dialog box allows you to set whether the page is to be reduced when printed so that the document
fits in one page.
Use normal-size printing
Prints the document pages without reducing them. This is the default setting.
Use reduced printing
Slightly reduces each document page so that it fits on one sheet of paper during printing.
Select this setting when using automatic duplex printing to print a document with small margins.
Specify Margin dialog box
This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit
on one page, the document is reduced when printed.
Margin
Specifies the width of the stapling margin.
The width of the side specified by Stapling Side becomes the stapling margin.
Print Options dialog box
Makes changes to print data that is sent to the printer.
Depending on the environment, this function may not be available.
Disable ICM required from the application software
Disables the ICM function required from the application software.
When an application software uses Windows ICM to print data, unexpected colors may be produced
or the printing speed may decrease. If these problems occur, checking this check box may resolve
the problems.
Important
• Uncheck this check box under normal circumstances.
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• This function does not work when ICM is selected for Color Correction on the Matching tab of
the Manual Color Adjustment dialog box.
Disable the color profile setting of the application software
Checking this check box disables information in the color profile that was set on the application
software.
When the information in the color profile set on the application software is output to the printer driver,
the print result may contain unexpected colors. If this happens, checking this check box may resolve
the problem.
Important
• Even when this check box is checked, only some of the information in the color profile is
disabled, and the color profile can still be used for printing.
• Uncheck this check box under normal circumstances.
Disable the paper source setting of the application software
Disables the paper feed method that is set by the application.
With some applications such as Microsoft Word, the data may be printed with a feed method that
differs from the printer driver setting. In this case, check this function.
Important
• When this function is enabled, normally the paper feeding method cannot be changed from the
Canon IJ Preview.
Ungroup Papers
Sets the display method of Media Type, Page Size, and Printer Paper Size.
To display the items separately, select the check box.
To display the items as a group, clear the check box.
Do not allow application software to compress print data
Compression of the application software print data is prohibited.
If the print result has missing image data or unintended colors, selecting this check box may improve
the condition.
Important
• Uncheck this check box under normal circumstances.
Print after creating print data by page
The print data is created in page units, and printing starts after the processing of one page of print
data is complete.
If a printed document contains unintended results such as streaks, selecting this check box may
improve the results.
Important
• Uncheck this check box under normal circumstances.
Prevention of Print Data Loss
You can reduce the size of the print data that was created with the application software and then print
the data.
Depending on the application software being used, the image data may be cut off or may not be
printed properly. In such cases, select On. If you will not be using this function, select Off.
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Important
• When using this function, the print quality may drop depending on the print data.
Unit of Print Data Processing
Selects the processing unit of the print data to be sent to the printer.
Select Recommended under normal circumstances.
Important
• A large amount of memory may be used for certain settings.
Do not change the setting if your computer has a small amount of memory.
Print With
Specify the ink to be used when printing.
Select from All Colors (Default) and Black Only.
Important
• Some applications will print in color regardless of the Grayscale Printing settings. If you want to
perform monochrome printing with these applications, set Print With to Black Only.
• If you have the FINE cartridge (sold separately) attached, and you have the following settings
configured, the printer will print using color ink, and checking Black Only will have no effect.
Media Type other than Plain Paper, Envelope, Ink Jet Hagaki (A), Hagaki (A), or Hagaki
is selected on the Main tab
• Do not detach the print head that is not in use. Printing cannot be performed while either print
head is detached.
Stamp/Background dialog box
The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the
document pages. In addition to the pre-registered ones, you can register and use your original stamp or
background.
Stamp
Stamp printing is a function that prints a stamp over a document.
Check this check box and select a title from the list to print a stamp.
Define Stamp...
Opens the Stamp Settings dialog box.
You can check the details of a selected stamp or save a new stamp.
Place stamp over text
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a stamp over the printed document page. The printed data may be
hidden behind the stamp.
Uncheck this check box to print the document data over the stamp. The printed data will not be
hidden behind the stamp. However, the sections of the stamp that are overlapped by the document
may be hidden.
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Stamp first page only
Selects whether the stamp is to be printed on the first page only or on all pages when the document
has two or more pages.
Check the Stamp check box to enable this.
Check this check box to print a stamp on the first page only.
Background
Background printing is a function that allows you to print an illustration or a similar object (bitmap)
behind the document.
Check this check box to print a background and select a title from the list.
Select Background...
Opens the Background Settings dialog box.
You can register a bitmap as a background, and change layout method and intensity of the selected
background.
Background first page only
Selects whether to print the background on the first page only or print on all pages when the
document has two or more pages.
Check the Background check box to enable this.
Check this check box to print a background on the first page only.
Stamp Tab
The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
Preview Window
Shows the status of the stamp configured in each tab.
Stamp Type
Specifies the stamp type.
Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select
Date/Time/User Name to display the creation date/time and user name of the printed document.
The setting items in the Stamp tab change depending on the selected type.
When Stamp Type is Text or Date/Time/User Name
Stamp Text
Specifies the stamp text string.
Up to 64 characters can be entered.
For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text.
Important
•Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.
TrueType Font
Selects the font for the stamp text string.
Style
Selects the font style for the stamp text string.
Size
Selects the font size for the stamp text string.
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Outline
Selects a frame that encloses the stamp text string.
If a large font size is selected for Size, characters may extend outside of the stamp border.
Color/Select Color...
Shows the current color for the stamp.
To select a different color, click Select Color... to open the Color dialog box, and select or create a
color you wish to use as a stamp.
When Stamp Type is Bitmap
File
Specifies the name of the bitmap file to be used as the stamp.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file to be used as a stamp.
Size
Adjusts the size of the bitmap file to be used as a stamp.
Moving the slider to the right increases the size, moving the slider to the left decreases the size.
Transparent white area
Specifies whether to make white-filled areas of the bitmap transparent.
Check this check box to make white-filled areas of the bitmap transparent.
Note
• Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to
Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192,
192).
Placement Tab
The Placement tab allows you to set the position where the stamp is to be printed.
Preview Window
Shows the status of the stamp configured in each tab.
Position
Specifies the stamp position on the page.
Selecting Custom from the list allows you to enter values for the X-Position and Y-Position
coordinates directly.
Rotation
Specifies the angle of rotation for the stamp. The angle can be set by entering the number of
degrees.
Negative values rotate the stamp clockwise.
Note
•Rotation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on
the Stamp tab.
Note
• Click Defaults to set the stamp position to Center and the rotation to 0.
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Save settings Tab
The Save settings tab allows you to register a new stamp or delete an unnecessary stamp.
Title
Enter the title to save the stamp you created.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Stamps
Shows a list of saved stamp titles.
Specify a title to display the corresponding stamp in Title.
Save/Save overwrite
Saves the stamp.
Enter a title in Title, and then click this button.
Delete
Deletes an unnecessary stamp.
Specify the title of an unnecessary stamp from the Stamps list, and click this button.
Background Tab
The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine
how to print the selected background.
Preview Window
Shows the status of the bitmap set on the Background tab.
File
Specifies the name of the bitmap file to be used as the background.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file (.bmp) to be used as the background.
Layout Method
Specifies how the background image is to be placed on the paper.
When Custom is selected, you can set coordinates for X-Position and Y-Position.
Intensity
Adjusts the intensity of the bitmap to be used as a background.
Moving the slider to the right increases the intensity, and moving the slider to the left decreases the
intensity. To print the background at the original bitmap intensity, move the slider to the rightmost
position.
Note
• Depending on the environment, this function may not be available.
• Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the
middle.
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Save settings Tab
The Save settings tab allows you to register a new background or delete an unnecessary background.
Title
Enter the title to save the background image you specified.
Up to 64 characters can be entered.
Note
• Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Backgrounds
Shows a list of registered background titles.
Specify a title to display the corresponding background in Title.
Save/Save overwrite
Saves the image data as a background.
After inserting the Title, click this button.
Delete
Deletes an unnecessary background.
Specify the title of an unnecessary background from the Backgrounds list, and then click this
button.
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Maintenance Tab Description
The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the
printer.
Maintenance and Preferences
Canon IJ Printer Assistant Tool is started.
You can perform printer maintenance or change the settings of the printer.
View Printer Status
Starts the Canon IJ Status Monitor.
Perform this function when you want to check the printer status and how a print job is proceeding.
About
Opens the About dialog box.
The version of the printer driver, plus a copyright notice, can be checked.
In addition, the language to be used can be switched.
About dialog box
When you click About, the About dialog box is displayed.
This dialog box displays the version, copyright, and module list of the printer driver. You can select the
language to be used and switch the language displayed in the setup window.
Modules
Lists the printer driver modules.
Language
Specifies the language you wish to use in the printer driver setup window.
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Important
• If the font for displaying the language of your choice is not installed in your system, the
characters will be garbled.
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Canon IJ Status Monitor Description
The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is
shown by the icons and messages in the status monitor.
Features of the Canon IJ Status Monitor
The Canon IJ Status Monitor has the following functions:
Onscreen display of printer status
The status monitor displays the printer status in real-time.
You can check the progress of each document to be printed (print job).
Display of error content and correction procedure
The status monitor displays information on any errors that occur on the printer.
You can then immediately check what sort of action to perform.
Overview of the Canon IJ Status Monitor
The Canon IJ Status Monitor uses messages to display the printer status and the ink status.
During printing, you can check information about the document being printed and the print progress.
If an error occurs, the status monitor displays the error content and instructions on how to correct the
error. Follow the message instructions.
Printer
Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer.
: There is a warning.
: There has been an operator error.
: There is a notice about something other than a warning or an error.
: There has been an error which requires a service.
Document Name
Name of the document being printed.
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Owner
Owner's name of the document being printed.
Printing Page
Page number of current page and the total page count.
Display Print Queue
The print queue, which controls the current document and documents waiting to be printed.
Cancel Printing
Cancels printing.
About Ink
Displays messages about ink.
Ink Model Number
You can look up the correct ink model number for your printer.
Option Menu
If a printer message appears, select Enable Status Monitor to start the Canon IJ Status
Monitor.
Select Enable Status Monitor to use the following commands:
Always Display Current Job
Displays the Canon IJ Status Monitor whenever a document is being printed.
Always Display on Top
Displays the Canon IJ Status Monitor in front of other windows.
Display Guide Message
Displays guide messages for complicated paper setting operations.
Envelope Printing
Displays a guide message when envelope printing starts.
To hide this guide message, select the Do not show this message again check box.
To display the guide message again, open the Option menu, select Display Guide
Message, click Envelope Printing, and enable this setting.
Hagaki Printing
Displays a guide message before the printer begins hagaki printing.
To display this guide message, open the Option menu, select Display Guide
Message, click Hagaki Printing, and enable this setting.
To hide the guide message, select the Do not show this message again check box.
Display Warning Automatically
When a Low Ink Warning Occurs
Starts the Canon IJ Status Monitor window automatically and displays it in front of the
other windows when a low ink warning occurs.
Start when Windows is Started
Automatically starts the Canon IJ Status Monitor when Windows is started.
Remote UI menu
You are able to open the printer's Remote User Interface.
You are able to check the printer status and run maintenance functions on the printer when
connected to and using it through a network.
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Note
• When the printer is being used via USB connection Remote UI will not display.
Printer Information
Allows you check detailed information, such as the printer status, the print progress, and
remaining ink levels.
Maintenance
Allows you to run printer maintenance and change printer settings.
Download Security Certificate
Displays the For secure communication window.
This window allows you to download the route certificate, register it to the browser, and
disable warning displays.
Help Menu
Select this menu to display Help information for the Canon IJ Status Monitor including version
and copyright information.
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Installing the MP Drivers
You can access our web site through the Internet and download the latest MP Drivers for your model.
1. Turn off the printer
2. Start the installer
Double-click the icon of the downloaded file.
The installation program starts.
Important
•A confirmation/warning dialog box may appear when starting, installing or uninstalling software.
This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.
Some applications require an administrator account to continue. In such cases, switch to an
administrator account, and restart the operation from the beginning.
3. Install the MP Drivers
Take the appropriate action as described on the screen.
4. Complete the installation
Click Complete.
Depending on the environment you are using, a message prompting you to restart the computer may be
displayed. To complete the installation properly, restart the computer.
Important
• You can download the MP Drivers for free, but any Internet access charges incurred are your
responsibility.
• Before installing the latest MP Drivers, delete the previously installed version.
Related Topics
Obtaining the Latest MP Drivers
Deleting the Unnecessary MP Drivers
Before Installing the MP Drivers
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Printing/Scanning with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using Wireless Direct)
This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the
printer directly.
Follow the procedure below to use Wireless Direct.
1. Preparing the printer.
Changing Printer Setting to Use Wireless Direct
2. Preparing a device to connect to the printer.
Changing Settings of a Device and Connecting It to the Printer
3. Printing/Scanning.
Printing/Scanning with Wireless Direct
Important
• You can connect up to 5 devices to the printer at the same time.
• Check the usage restrictions and switch the printer to the Wireless Direct.
Restrictions
Changing Printer Setting to Use Wireless Direct
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select Switch WL Direct and then press the OK button.
7. Select Yes and then press the OK button.
When the setting is completed, the Wireless router info screen is displayed.
8. Select Done and then press the OK button.
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The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
•You can check the following on the Wireless router info screen. Use the button to select
an item you want to check and then press the OK button.
Network name(SSID): Identifier
Security protocol: Security setting and password
WL Direct dev. name: Printer name displayed on a Wi-Fi Direct compatible device
The password is required when connecting a device to the printer. Depending on the device you
are using, no password is required.
When you connect a Wi-Fi Direct compatible device to the printer, select the printer name from
your device.
•For details on how to update the identifier (SSID) and the security setting, refer to the following.
Changing Wireless Direct Setting
Changing Settings of a Device and Connecting It to the Printer
1. Turn on Wi-Fi function on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on Wi-Fi function, see your device's instruction manual.
2. Select "DIRECT-XXXX-GM4000series" ("X" represents alphanumeric characters) from list
displayed on your device.
Note
• If "DIRECT-XXXX-GM4000series" does not appear on the list, Wireless Direct is not enabled.
See Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.
3. Enter password.
Your device is connected to the printer.
Note
•You can check the password by printing the network settings from the printer.
Printing Network Settings
•Depending on the device you are using, no password is required.
•If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting
to the printer, the printer displays a confirmation screen asking if you allow the device to
connect to the printer.
Make sure the name on the LCD is the same as that of your wireless communication device
and select Yes and press the OK button.
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Printing/Scanning with Wireless Direct
After connecting a device and the printer, start printing/scanning from the application of your device.
Note
• For more on printing or scanning from a device via Wi-Fi, refer to the device's or application's
instruction manual.
• You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY.
Download it from App Store and Google Play.
For iOS
For Android
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
1. Check that printer is turned on.
2. Press the Setup button.
The Setup menu screen is displayed.
3. Select Device settings and then press the OK button.
4. Select LAN settings and then press the OK button.
5. Select Wireless Direct and then press the OK button.
6. Select a setting item and then press the OK button.
Change name (SSID)
Updates the identifier (SSID) for Wireless Direct or the printer name displayed on a Wi-Fi Direct
compatible device.
•Manual setup
1. Select Manual setup and then press the OK button.
2. Press the OK button.
3. Enter new printer name and then hold down the OK button.
4. Select whether to decide your entries and then press the OK button.
5. Confirm your entries and press the OK button.
•Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
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If you select Network name(SSID) and press the OK button, you can check the updated
identifier (SSID).
Change password
•Manual setup
1. Select Manual setup and then press the OK button.
2. Enter new password and then hold down the OK button.
The password must be 10 characters long.
3. Select whether to decide your entries and then press the OK button.
•Auto update
1. Select Auto update and then press the OK button.
2. Select Yes and then press the OK button.
3. Select Done and then press the OK button.
If you select Security protocol instead of Done, you can check the updated password.
Confirm request
To display the confirmation screen when a Wi-Fi Direct compatible device is connecting to the
printer, select Yes and press the OK button.
Important
• To prevent an unauthorized access, we recommend you should select the setting to display
the confirmation screen.
Note
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the
device.
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Making Copies
This section describes the basic procedure to perform standard copying.
1. Check that printer is turned on.
2. Load paper.
3. Press the COPY button.
The Copy standby screen is displayed.
4. Load original document on platen or in ADF (Auto Document Feeder).
5. Confirm the page size (A) and magnification (B).
Note
• To change or confirm the page size, magnification, or other settings, press the MENU button, then
use the button to display the desired setting item.
Setting Items for Copying
• Press the COPY button to reset the magnification to 100%.
6. Use the button to specify the number of copies.
7. Press the Start button.
The printer starts copying.
Remove the original on the platen or from the document output slot after copying is complete.
Important
•If you load the original on the platen, do not open the document cover or remove the original while
Scanning... is displayed on the screen.
•If you load the original in the ADF, do not move the original until copying is complete.
Note
•To cancel copying, press the Stop button.
•If you load the original on the platen, you can add the copying job while printing.
Adding the Copying Job (Reserve copy)
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Adding the Copying Job (Reserve copy)
If you load the original on the platen, you can add the copying job while printing (Reserve copy).
The screen like shown below is displayed when you can reserve copy.
Load the original on the platen and press the Start button.
Important
• When you load the original on the platen, open and close the document cover gently.
Note
• When Print quality is set High, or you load the original in the ADF, you cannot add the copying job.
• When you add the copying job, the number of copies or the settings such as the page size or media
type cannot be changed.
• If you press the Stop button while reserve copying is in progress, the screen to select the method to
cancel copying is displayed. If you select Cancel all reserv. then press the OK button, you can
cancel copying all scanned data. If you select Cancel last reserv. then press the OK button, you can
cancel the last copying job.
• If you set a document of too many pages to reserve copy, Memory is full may appear on the LCD.
Press the OK button and wait a while, then try copying again.
• If Try again appears on the LCD when scanning, press the OK button, then press the Stop button to
cancel copying. After that, copy the documents that have not been finished copying.
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Setting Items for Copying
You can change the copy settings such as the page size, media type, and intensity.
In the copy mode, press the MENU button, use the button to select a setting item, then press the OK
button.
Use the button to adjust each setting item, then press the OK button. The next setting item is
displayed.
The LCD returns to the Copy standby screen when all the settings are complete.
Note
• The (asterisk) on the LCD indicates the current setting.
• Some settings cannot be specified in combination with the setting of other setting items or the copy
menu.
• The settings of the page size, media type, etc. are retained even if the printer is turned off.
•Enlarge/Reduce
Select the reduction/enlargement method.
Reducing/Enlarging Copies
Ex:
Note
• This setting item is displayed under the following conditions.
When standard copying is selected
•Copy intensity
Change the intensity (brightness).
Ex:
Note
• If you select Auto adjust, load the original on the platen.
• If you select Manual adjust, use the button to decrease the intensity or the button to
increase it.
•Page size
Select the page size of the loaded paper.
Ex:
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Note
• Some of setting items are not available depending on the country or region of purchase.
•Media type
Select the media type of the loaded paper.
Ex:
•Paper Source
Select a paper source (Rear tray/Cassette/Auto) where paper is loaded.
Note
• When Auto is selected, paper is fed from the paper source where the paper that matches the paper
settings (page size) is loaded.
•Print quality
Select the print quality according to the original.
Ex:
Note
• If you use Economy with the media type set to Plain paper and the quality is not as good as
expected, select Standard or High and try copying again.
Economy Mode
• Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or
white.
•4-on-1 layout
Select the layout when copying four original pages onto a single sheet of paper by reducing each image.
Four different layouts are available.
Ex:
Note
• This setting item is displayed only when 4-on-1 copy is selected for Special copy.
Copying Four Pages onto Single Page
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•Collate
Select whether to obtain sorted printouts when making multiple copies of a multi-paged original.
Collated Copying
Ex:
Note
• This setting item is displayed when standard copying is selected.
•2-sided
Select whether to perform two-sided copying.
Ex:
Note
• This setting item is displayed only when 2-sided copy is selected for Special copy.
Two-Sided Copying
•Stapling side
Select the orientation and the stapling side of the printed paper.
Ex:
Note
• This setting item is displayed only when 2-sided copy is selected for Special copy.
Two-Sided Copying
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Scanning from Computer (Windows)
Scanning According to Item Type or Purpose (IJ Scan Utility)
IJ Scan Utility Features
Scanning Easily (Auto Scan) Basics
Scanning Documents and Photos
Creating/Editing PDF Files
Setting Passwords for PDF Files
Editing Password-Protected PDF Files
Scanning Using Application Software (ScanGear)
Scanning Tips
Positioning Originals (Scanning from Computer)
Network Scan Settings
IJ Network Scanner Selector EX2 Menu and Setting Screen
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IJ Scan Utility Features
Use IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the
corresponding icon.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
• For details on the IJ Scan Utility main screen, see IJ Scan Utility Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
• The default save folders are as follows.
Windows 10/Windows 8.1:
Documents folder
Windows 7:
My Documents folder
• To change folder, see Settings Dialog Box.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
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Note
• To set the applications to integrate with, see Settings Dialog Box.
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Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(scan areas) in whole image view of ScanGear (scanner driver), and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
• When scanning two or more documents from the ADF, place documents of the same size.
1. Make sure scanner or printer is turned on.
2. Place items on platen or ADF.
Positioning Originals (Scanning from Computer)
3. Start IJ Scan Utility.
4. Click Auto.
Scanning starts.
Note
• To cancel the scan, click Cancel.
• Use the Settings (Auto Scan) dialog box to set where to save the scanned images and to make
advanced scan settings.
• To scan a specific item type, see the following pages.
Scanning Documents and Photos
Scanning with Favorite Settings
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
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Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility.
3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
item in the Settings dialog box.
Note
•Once settings are made in the Settings dialog box, the same settings can be used for scanning
from the next time.
• In the Settings dialog box, specify image processing settings such as slant correction and outline
emphasis, set the destination of the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo.
Scanning starts.
Note
• To cancel the scan, click Cancel.
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Creating/Editing PDF Files
You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add,
delete, rearrange pages or make other edits in the created PDF files.
Important
• You can create or edit up to 100 pages of a PDF file at one time.
• Only PDF files created or edited in IJ Scan Utility or IJ PDF Editor are supported. PDF files created or
edited in other applications are not supported.
Note
• You can also create PDF files from images saved on a computer.
• Selectable file formats are PDF, JPEG, TIFF, and PNG.
• Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used.
• When you select a password-protected PDF file, you must enter the password.
Editing Password-Protected PDF Files
1. Place items on platen or ADF.
2. Start IJ Scan Utility.
3. Click PDF Editor.
IJ PDF Editor starts.
4. To specify paper size, resolution, and other settings, click Settings... from the File menu,
and then set each item in the Settings (Document Scan) dialog box.
Note
•Once settings are made in the Settings dialog box, the same settings can be used for scanning
from the next time.
•In the Settings dialog box, specify image processing settings such as slant correction and outline
emphasis.
When setting is completed, click OK.
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5. Click (Scan) on Toolbar.
Scanning starts.
Note
• To open a file saved on the computer, click Open... from the File menu, and then select the file
you want to edit.
• You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen.
6. Add pages as needed.
When scanning and adding more items:
Place items, and then click (Scan) on the Toolbar.
When adding existing images or PDF files:
Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF
file(s) you want to add, and then click Open.
Note
•You can also add images or PDF files from Add Page from Saved Data... in the File menu.
7. Edit pages as needed.
When changing page order:
Click the page you want to move, and then click (Page Up) or (Page Down) on the Toolbar to
change the page order. You can also change the page order by dragging and dropping a page to the
target location.
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When deleting pages:
Click the page you want to delete, and then click (Delete Page) on the Toolbar.
Note
• These buttons appear when two or more pages have been created.
8. Select Save As... in File menu.
The Save dialog box appears.
9. Specify save settings.
Save Dialog Box (PDF Edit Screen)
10. Click Save.
The PDF file is saved.
Note
• When a password-protected PDF file is edited, the passwords will be deleted. Reset the
passwords in the Save dialog box.
Setting Passwords for PDF Files
• To overwrite a saved file, click (Save) on the Toolbar.
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What Is ScanGear (Scanner Driver)?
ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the
output size, image corrections, and other settings.
ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN
interface. (ScanGear is a TWAIN-compatible driver.)
Features
Specify the document type, output size, and other settings when scanning documents and preview scan
results. Make various correction settings or finely adjust the brightness, contrast, and other parameters to
scan in a specific color tone.
Screens
There are two modes: Basic Mode and Advanced Mode.
Switch modes with the tabs on the upper right of the screen.
Note
• ScanGear starts in the last used mode.
• Settings are not retained when you switch modes.
Basic Mode
Use the Basic Mode tab to scan easily by following three simple on-screen steps ( , , and
).
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Advanced Mode
Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,
color tone, and other settings.
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Starting ScanGear (Scanner Driver)
Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start
ScanGear from IJ Scan Utility or other applications.
Note
• If you have more than one scanner or have a network compatible model and changed the connection
from USB connection to network connection, set up the network environment.
Starting from IJ Scan Utility
1. Start IJ Scan Utility.
For details, click Home to return to the top page of the Online Manual for your model and search for
"Starting IJ Scan Utility."
2. In IJ Scan Utility main screen, click ScanGear.
The ScanGear screen appears.
Starting from Application
The procedure varies depending on the application. For details, see the application's manual.
1. Start application.
2. On application's menu, select machine.
Note
•A machine connected over a network, will have "Network" displayed after the product name.
3. Scan document.
The ScanGear screen appears.
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Scanning in Basic Mode
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time
with ScanGear (Scanner Driver).
When scanning from the ADF (Auto Document Feeder), preview is not available.
Important
• The following types of documents may not be scanned correctly. In that case, click (Thumbnail)
on the Toolbar to switch to whole image view and scan.
Photos with a whitish background
Documents printed on white paper, hand-written text, business cards, and other unclear
documents
Thin documents
Thick documents
• The following types of documents cannot be scanned correctly.
Documents smaller than 1.2 inches (3 cm) square
Photos that have been cut to irregular shapes
Note
• Both sides of a two sided document can be scanned simultaneously on models with ADF duplex
scanning support.
1. Place document on machine's Platen or ADF, and then start ScanGear (scanner driver).
Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)
2. Set Select Source to match your document.
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Important
• Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
• To scan magazines containing many color photos, select Magazine (Color).
3. Click Preview.
Preview image appears in the Preview area.
Important
•Preview is not available when scanning from the ADF.
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Note
• Colors are adjusted based on the document type selected in Select Source.
4. Set Destination.
Note
•Skip ahead to Step 7 if an ADF option is selected in Select Source.
5. Set Output Size.
Output size options vary with the selected Destination.
6. Adjust cropping frames (scan areas) as needed.
Adjust the size and position of the cropping frames on the preview image.
Adjusting Cropping Frames (ScanGear)
7. Set Image corrections as needed.
8. Click Scan.
Scanning starts.
Note
• Click (Information) to display a dialog box showing the document type and other details of the
current scan settings.
• How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after
scanning on the Scan tab of the Preferences dialog box.
Related Topic
Basic Mode Tab
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Basic Mode Tab
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
This section describes the settings and functions available on the Basic Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Note
• The displayed items vary by document type and view.
• Preview is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Select Source
Photo (Color)
Scan color photos.
Magazine (Color)
Scan color magazines.
Document (Color)
Scan documents in color.
Document (Grayscale)
Scan documents in black and white.
Document (Color) ADF Simplex
Scan documents from the ADF in color.
Document (Grayscale) ADF Simplex
Scan documents from the ADF in black and white.
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Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in color.
Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in black and white.
Important
• Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
• When you select a document type, the unsharp mask function will be active.
• When you select an option other than the ADF types, the image adjustment function which
adjusts images based on the document type will also be active.
• When you select Magazine (Color), the descreen function will be active.
Display Preview Image
Preview
Performs a trial scan.
Note
• When using the machine for the first time, scanner calibration starts automatically. Wait a
while until the preview image appears.
Destination
Select what you want to do with the scanned image.
Print
Select this to print the scanned image on a printer.
Image display
Select this to view the scanned image on a monitor.
OCR
Select this to use the scanned image with OCR software.
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"OCR software" is software that converts text scanned as an image into text data that can be
edited in word processors and other programs.
Output Size
Select an output size.
Output size options vary by the item selected in Destination.
Flexible
Adjust the cropping frames (scan areas) freely.
In thumbnail view:
Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is
displayed, the portion within the cropping frame will be scanned. When no cropping frame is
displayed, each frame is scanned individually.
In whole image view:
When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping
frame is displayed, the portion within the cropping frame will be scanned.
Paper Size (such as L or A4)
Select an output paper size. The portion within the cropping frame will be scanned at the size of
the selected paper size. Drag the cropping frame to enlarge/reduce it while maintaining the
aspect ratio.
Monitor Size (such as 1024 x 768 pixels)
Select an output size in pixels. A cropping frame of the selected monitor size will appear and the
portion within the cropping frame will be scanned. Drag the cropping frame to enlarge/reduce it
while maintaining the aspect ratio.
Add/Delete...
Displays the Add/Delete the Output Size dialog box for specifying custom output sizes. This
option can be selected when Destination is Print or Image display.
In the Add/Delete the Output Size dialog box, multiple output sizes can be specified and then
saved at one time. Saved items will be registered to the Output Size list and can be selected,
along with the predefined items.
Adding:
Enter Output Size Name, Width, and Height, and then click Add. For Unit, select inches or
mm if Destination is Print; if it is Image display, only pixels can be selected. The name of the
added size appears in Output Size List. Click Save to save the items listed in Output Size List.
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Deleting:
Select the output size you want to delete in Output Size List, and then click Delete. Click Save
to save the items listed in Output Size List.
Important
• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.
Note
• Save up to 10 items.
• An error message appears when you enter a value outside the setting range. Enter a value
within the setting range.
Note
• For details on whether or how the cropping frame initially appears on a preview image, see
Cropping Frame on Previewed Images in Preview Tab of the Preferences dialog box.
Invert aspect ratio
Available when Output Size is set to anything but Flexible.
Click this button to rotate the cropping frame. Click again to return it to the original orientation.
Adjust cropping frames
Adjust the scan area within the Preview area.
If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area
is specified, only the portion in the cropping frame will be scanned.
Adjusting Cropping Frames (ScanGear)
Image corrections
Correct the image to be scanned.
Important
•Apply Auto Document Fix and Correct fading are available when Recommended is selected
on the Color Settings tab of the Preferences dialog box.
Note
• Available functions vary by the document type selected in Select Source.
Apply Auto Document Fix
Sharpens text in a document or magazine for better readability.
Important
• Scanning may take longer than usual when this checkbox is selected.
• The color tone may change from the source image due to corrections. In that case, deselect
the checkbox and scan.
• Correction may not be applied properly if the scan area is too small.
Correct fading
Corrects photos that have faded with time or have a colorcast.
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Correct gutter shadow
Corrects shadows that appear between pages when scanning open booklets.
Important
• Be sure to see Gutter Shadow Correction for precautions and other information on using
this function.
Color Pattern...
Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons
and reproduce natural colors while previewing color changes.
Adjusting Colors Using a Color Pattern
Important
• This setting is not available when Color Matching is selected on the Color Settings tab of
the Preferences dialog box.
Scan Image
Scan
Starts scanning.
Note
• When scanning starts, the progress appears. To cancel the scan, click Cancel.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
In thumbnail view:
In whole image view:
(Thumbnail) / (Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
• The result will be reflected in the scanned image.
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• The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected.
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When (Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
Note
• When multiple images are previewed, different outlines indicate different selection status.
Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and
Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl
key.
Unselected (no outline): The settings will not be applied.
• Double-click a frame to enlarge the image. Click (Frame Advance) at the bottom of the
screen to display the previous or next frame. Double-click the enlarged frame again to return it to its
original state.
When (Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
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Advanced Mode Tab
This mode allows you to make advanced scan settings such as the color mode, output resolution, image
brightness, and color tone.
This section describes the settings and functions available on the Advanced Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Important
• The displayed items vary depending on your model, document type, and view.
• The preview function is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Favorite Settings
You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and
Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to
save a group of settings if you will be using it repeatedly. You can also use this to reload the default
settings.
Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box.
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Enter Setting Name and click Add; the name appears in Favorite Settings List.
When you click Save, the item appears in the Favorite Settings list and can be selected, along with
the predefined items.
To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings
displayed in Favorite Settings List.
Note
• You can set Add/Delete... in Favorite Settings after preview.
• Save up to 10 items.
Input Settings
Specify the input settings such as the document type and size.
Output Settings
Specify the output settings such as the output resolution and size.
Image Settings
Enable/disable various image correction functions.
Color Adjustment Buttons
Fine corrections to the image brightness and color tones can be made including adjustments to the
image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram)
or balance (tone curve).
Zoom
Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame (scan
area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its non-
magnified state.
In thumbnail view:
When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected
frame. Click (Frame Advance) at the bottom of the screen to display the previous or next
frame.
Note
• You can also zoom in on an image by double-clicking the frame. Double-click the enlarged frame
again to return it to its original state.
In whole image view:
Rescans the image in the area specified with a cropping frame at higher magnification.
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Note
•Zoom rescans the document and displays high-resolution image in Preview.
• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the
resolution of the displayed image will be low.
Preview
Performs a trial scan.
Scan
Starts scanning.
Note
• When scanning starts, the progress appears. To cancel the scan, click Cancel.
• When scanning is completed, a dialog box prompting you to select the next action may appear.
Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning
in Scan Tab (Preferences dialog box).
• It will take time to process the images if the total size of the scanned images exceeds a certain
size. In that case, a warning message appears; it is recommended that you reduce the total size.
To continue, scan in whole image view.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
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In thumbnail view:
In whole image view:
(Thumbnail) / (Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Clear)
Deletes the preview image from the Preview area.
It also resets the Toolbar and color adjustment settings.
(Crop)
Allows you to specify the scan area by dragging the mouse.
(Move Image)
Allows you to drag the image until the part you want to see is displayed when an image enlarged in
the Preview area does not fit in the screen. You can also move the image using the scroll bars.
(Enlarge/Reduce)
Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
•The result will be reflected in the scanned image.
•The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
• The result will be reflected in the scanned image.
• The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
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(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected.
When (Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
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Note
• When multiple images are previewed, different outlines indicate different selection status.
Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and
Selected Frames simultaneously. To select multiple images, click them while pressing the Ctrl
key.
Unselected (no outline): The settings will not be applied.
When (Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
Note
• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be
created per image. In whole image view, multiple cropping frames can be created.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Advanced Mode
Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode
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General Notes (Scanner Driver)
ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.
Scanner Driver Restrictions
• When using the NTFS file system, the TWAIN data source may not be invoked. This is because the
TWAIN module cannot be written to the winnt folder for security reasons. Contact the computer's
administrator for help.
• Some computers (including laptops) connected to the machine may not resume correctly from
standby mode. In that case, restart the computer.
• Do not connect two or more scanners or multifunction printers with scanner function to the same
computer simultaneously. If multiple scanning devices are connected, you cannot scan from the
operation panelor scanner buttons of the machine and also may experience errors while accessing
the devices.
• Calibration may take time if the machine is connected via USB1.1.
• Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these
steps and scan again.
If your model has no power button, perform Step 2 only.
1. Turn off the machine.
2. Exit ScanGear, then disconnect the USB cable from the computer and reconnect it.
3. Turn on the machine.
If scanning still fails, restart the computer.
• ScanGear cannot be opened in multiple applications at the same time. Within an application,
ScanGear cannot be opened for the second time when it is already open.
• Be sure to close the ScanGear window before closing the application.
• When using a network compatible model by connecting to a network, the machine cannot be
accessed from multiple computers at the same time.
• When using a network compatible model by connecting to a network, scanning takes longer than
usual.
• Make sure that you have adequate disk space available when scanning large images at high
resolutions. For example, at least 300 MB of free space is required to scan an A4 document at 600
dpi in full-color.
•ScanGear and WIA driver cannot be used at the same time.
•Do not enter the computer into sleep or hibernate state during scanning.
Applications with Restrictions on Use
• Some applications may not display the TWAIN user interface. In that case, refer to the application's
manual and change the settings accordingly.
• Some applications do not support continuous scanning of multiple documents. In some cases, only
the first scanned image is accepted, or multiple images are scanned as one image. For such
applications, do not scan multiple documents from the ADF (Auto Document Feeder).
• To import scanned images into Microsoft Office 2000, first save them using IJ Scan Utility, then import
the saved files from the Insert menu.
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• When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click
Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not
be scanned correctly.
• When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint,
etc.), use Microsoft Clip Organizer.
• Images may not be scanned correctly in some applications. In that case, increase the operating
system's virtual memory and retry.
• When image size is too large (such as when scanning large images at high resolution), your computer
may not respond or the progress bar may remain at 0 % depending on the application. In that case,
cancel the action (for example by clicking Cancel on the progress bar), then increase the operating
system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image
via IJ Scan Utility first, then save and import it into the application.
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Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the
original.
• Close the document cover when scanning.
• Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
• When scanning by specifying the paper size in IJ Scan Utility or ScanGear (scanner driver), align an
upper corner of the item with the corner at the arrow (alignment mark) of the platen.
• Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area) of
the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
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Important
•Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
: 0.4 inch (1 cm) or more
Note
•Place up to 12 items.
•Positions of slanted items (10 degrees or less) are cor-
rected automatically.
Important
•For the portions in which items cannot be scan-
ned, see Loading Originals.
Placing Documents (ADF (Auto Document Feeder))
Important
• Do not leave thick items on the platen when scanning from the ADF. May result in paper jam.
• Place and align documents of the same size when scanning two or more documents.
• For supported document sizes when scanning from the ADF, see Supported Originals.
1. Make sure any original has been removed from platen.
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2. Open document tray (A).
3. Slide the paper guides (B) all the way out.
4. Load document with side to scan facing up in document tray.
Insert the document until it stops.
5. Adjust document guide (B) to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed
properly.
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Network Scan Settings
You can connect your scanner or printer to a network to share it among multiple computers or scan images
into a specified computer.
Important
• Multiple users cannot scan at the same time.
Note
• Complete the network settings of your scanner or printer beforehand by following the instructions on our
website.
• With network connection, scanning takes longer than USB connection.
Complete the following settings to enable scanning over a network.
Specifying Your Scanner or Printer
Use IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner,
you can scan over a network from your computer or the operation panel.
Important
• If the product you want to use is changed with IJ Network Scanner Selector EX, the product used for
scanning with IJ Scan Utility changes as well. The product for scanning from the operation panel also
changes.
If your scanner or printer is not selected in IJ Scan Utility, check that it is selected with IJ Network
Scanner Selector EX.
Refer to "IJ Network Scanner Selector EX2 Menu and Setting Screen" for your model from Home of
the Online Manual for details.
• To scan from the operation panel, specify your scanner or printer with IJ Network Scanner Selector
EX beforehand.
1. Check that IJ Network Scanner Selector EX is running.
If IJ Network Scanner Selector EX is running, (IJ Network Scanner Selector EX2) appears in the
notification area on the desktop. Click to check the hidden icons as well.
Note
•If the icon is not displayed in the notification area on the desktop, follow the procedure below to
start.
Windows 10:
From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector
EX2.
Windows 8.1:
Click IJ Network Scanner Selector EX2 on the Start screen.
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If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select the
Search charm, then search for "IJ Network Scanner Selector EX2".
Windows 7:
From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner
Selector EX2 > IJ Network Scanner Selector EX2.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2. In the notification area on the desktop, right-click (IJ Network Scanner Selector EX2),
then select Settings....
The Scan-from-PC Settings screen appears.
3. Select your scanner or printer from Scanners.
Normally, the MAC address of your scanner or printer is already selected after the network setup. In
that case, you do not need to select it again.
Important
• If multiple scanners exist on the network, multiple model names appear. In that case, you can
select one scanner per model.
4. Click OK.
Note
• The scanner selected in the Scan-from-PC Settings screen will be automatically selected in the Scan-
from-Operation-Panel Settings screen as well.
Setting for Scanning with IJ Scan Utility
To scan from IJ Scan Utility using a scanner or printer connected to a network, specify your scanner or
printer with IJ Network Scanner Selector EX, then follow the steps below to change the connection status
between it and the computer.
1. Start IJ Scan Utility.
2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product
Name.
3. Click Settings... to use another scanner connected to a network.
4. Click (General Settings), then click Select in Product Name.
The Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears.
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Select the scanner you want to use and click OK.
5. In the Settings (General Settings) dialog box, click OK.
The IJ Scan Utility main screen reappears. You can scan via a network connection.
Setting for Scanning from the Operation Panel
You can make the setting for scanning from the operation panel.
Important
• Set IJ Scan Utility to use your scanner or printer via a network connection beforehand.
Setting for Scanning with IJ Scan Utility
1. Check that IJ Network Scanner Selector EX is running.
If IJ Network Scanner Selector EX is running, (IJ Network Scanner Selector EX2) appears in the
notification area on the desktop. Click to check the hidden icons as well.
Note
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to
start.
Windows 10:
From the Start menu, click (All apps >) Canon Utilities > IJ Network Scanner Selector
EX2.
Windows 8.1:
Click IJ Network Scanner Selector EX2 on the Start screen.
If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select the
Search charm, then search for "IJ Network Scanner Selector EX2".
Windows 7:
From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner
Selector EX2 > IJ Network Scanner Selector EX2.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2. In the notification area on the desktop, right-click (IJ Network Scanner Selector EX2),
then select Settings....
The Scan-from-PC Settings screen appears.
3. Click Scan-from-Operation-Panel Settings.
The Scan-from-Operation-Panel Settings screen appears.
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4. Select your scanner or printer from Scanners and click OK.
Select the MAC address of your scanner or printer.
Note
• When multiple scanners are connected via a network, you can select up to three scanners.
5. In the Scan-from-PC Settings screen, click OK.
Note
• If your scanner or printer does not appear, check the following, click OK to close the screen, then
reopen it and try selecting again.
MP Drivers is installed
Network settings of your scanner or printer is completed after installing the MP Drivers
Network communication between your scanner or printer and computer is enabled
If the problem is still not solved, see Network Communication Problems.
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Network
Cannot Find Printer on Network
Cannot Find Printer while Using Wi-Fi
Network Key (Password) Unknown
Cannot Print or Connect
For other questions about network, click here.
Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines
Printout Results Are Unsatisfactory
List of Support Code for Error (Paper Jams)
Cannot Print or Connect
Installation
Failed to MP Drivers Installation (Windows)
Error
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Printer Prints Slowly
Ink Does Not Come Out
List of Support Code for Error (Paper Jams)
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Automatic Duplex Printing Problems
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Printout Results Are Unsatisfactory
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Scanning Problems
Scan Results Are Unsatisfactory
Cannot Print/Scan from Smartphone/Tablet
Cannot Set Correctly (Network)
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Printer Suddenly Stopped Working for Some Reason
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
Checking Network Information
Restoring to Factory Defaults
Cannot Set Correctly (Installation)
Failed to MP Drivers Installation (Windows)
Updating MP Drivers in Network Environment (Windows)
Error or Message Appears
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
List of Support Code for Error
IJ Scan Utility Error Messages
ScanGear (Scanner Driver) Error Messages
Operation Problems
Network Communication Problems
Printing Problems
Problems while Printing/Scanning from Smartphone/Tablet
Scanning Problems
Mechanical Problems
Installation and Download Problems
Errors and Messages
If You Cannot Solve a Problem
Repairing Your Printer
Check the State of the Print Head
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Network Settings and Common Problems
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wired LAN
Wireless LAN
Cannot Find Printer
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)
Cannot Proceed beyond Printer Connection Screen
Printer is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wi-Fi Setup
Detect Same Printer Name
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wi-Fi Setup
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
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Printing from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wireless Direct
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Access to Internet on Wi-Fi from Communication Device
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Printing from Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wired LAN
Cannot Find Printer
Printer is Not Found by Printer Find Screen of Setup
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wired LAN
Detect Same Printer Name
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Print or Connect
327
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
328
Cannot Find Printer on Check Printer Settings Screen During
Setup (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen during driver setup, click Redetect and search for the
printer again by the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
•When using Wi-Fi:
Checking Power Status
Checking PC Network Connection
Checking Printer's Wi-Fi Settings
Checking Wi-Fi Environment
Checking Printer's IP Address
Checking Security Software Settings
Checking Wireless Router Settings
•When using wired LAN:
Checking LAN Cable and Router
Checking PC Network Connection
Checking Printer's Wired LAN Settings
Checking Printer's IP Address
Checking Security Software Settings
Checking Router Settings
331
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Power Status
Are printer and network device (router, etc.) turned on?
Make sure the printer is turned on.
Checking that Power Is On
Make sure network device (router, etc.) is turned on.
If printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If printer and network device are on:
If the network devices are on, turn them off and on again.
If above does not solve the problem:
Checking PC Network Connection
332
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages, or if above does not solve the problem:
Checking Printer's Wi-Fi Settings
333
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's Wi-Fi Settings
Is printer set to allow wireless communication?
Make sure the or icon is displayed on the LCD when the mode button is pressed.
If icon is not displayed:
The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
If icon is displayed:
Checking Wi-Fi Environment
334
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wi-Fi Environment
Is the printer connected to the wireless router?
Use the icon on the LCD when the mode button is pressed to make sure the printer is connected to the
wireless router.
If is displayed:
• Check wireless router configuration.
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close
enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
Note
• Though an antenna is attached to most wireless routers, note that some of them have it inside.
• Check wireless router setting.
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router for the printer's destination is configured to use 2.4 GHz bandwidth.
Important
• Note that some wireless routers distinguish network names (SSIDs) by the last alphanumeric
character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game
machine).
To check the network name (SSID) of the wireless router the printer is connected to, print the network
settings.
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Printing Network Settings
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to
the wireless router.
After connecting the printer to the wireless router, set up the network communication from the beginning.
If is displayed:
Checking Printer's IP Address
336
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
Printing Network Settings
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Checking Security Software Settings
337
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Security Software Settings
Make sure the firewall does not interfere with setup.
The firewall of your security software or operating system for computer may limit communication between
the printer and your computer.
•If a firewall message appears:
If a firewall message appears warning that Canon software is attempting to access the network, set
the security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
•If no firewall message appears:
Temporarily disable the firewall and redo the network communication setup. After the setup is
complete, re-enable the firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
Checking Wireless Router Settings
338
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Wireless Router Settings
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
encryption key, and DHCP function.
Make sure the same radio channel is assigned to the printer and the wireless router.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
In addition, make sure the wireless router you are using is configured to use 2.4 GHz bandwidth.
Important
• Depending on the wireless router, note that different network name (SSID) is assigned for a
bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters
at the end of network name (SSID).
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
339
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking LAN Cable and Router
Is LAN cable connected, and are printer and router on?
Make sure the LAN cable is connected.
Make sure the printer is turned on.
Checking that Power Is On
Make sure the router is turned on.
If LAN cable is connected and printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
If LAN cable is connected and printer and network device are on:
If the printer cannot be found after trying to redetect it, even though the printer and the network device are
on:
Checking PC Network Connection
340
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking PC Network Connection
Can you view any web pages on your computer?
Make sure the computer and network device (router, etc.) are configured and the computer is connected
to the network.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages:
Checking Printer's Wired LAN Settings
341
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's Wired LAN
Settings
Is printer set to allow wired communication?
Make sure the icon is displayed on the LCD when the mode button is pressed.
If icon is not displayed:
The printer is not set to allow wired communication. Turn on wired communication on the printer.
Once you have turned on wired communication, redo the network communication setup from the
beginning.
If icon is displayed:
Checking Printer's IP Address
342
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Printer's IP Address
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information.
Printing Network Settings
If the IP address is not specified correctly:
See If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Checking Security Software Settings
343
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Security Software Settings
Make sure the firewall does not interfere with setup.
The firewall of your security software or operating system for computer may limit communication between
the printer and your computer.
•If a firewall message appears:
If a firewall message appears warning that Canon software is attempting to access the network, set
the security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
•If no firewall message appears:
Temporarily disable the firewall and redo the network communication setup. After the setup is
complete, re-enable the firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
Checking Router Settings
344
Cannot Find Printer on Check Printer Settings Screen During
Wired LAN Setup (Windows)-Checking Router Settings
Check router settings.
Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP
function.
For more on checking the settings of the router, refer to the instruction manual supplied with the router or
contact its manufacturer.
After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
345
Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1 Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
•Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check2 Follow procedure below to connect printer and computer again.
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn off.
3. Turn on printer.
Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.
1. Finish setup.
2. Turn off printer.
3. Restart computer.
4. Make sure you have no application software running.
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5. Click here and perform setup.
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Cannot Find Printer while Using Wi-Fi
Check1 Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2 Check the icon on LCD.
The icon appears by pressing any mode button.
If the icon is not displayed, from the setup menu select Device settings > LAN settings > Wi-Fi > Wi-Fi enab./
disable and then select Enable.
If the icon is displayed, see Check 3 or later checking items to make sure whether printer setup is
complete or the settings of wireless router to connect are correct.
Check3 Make sure printer setup is complete on the computer.
If it is not, click here and perform setup.
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check4 Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
To check the network name (SSID) set for the printer, print out the network setting information.
Printing Network Settings
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
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Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check5 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6 Make sure wireless signal is strong. Monitor signal strength and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check7 Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual or
contact its manufacturer.
Note
• If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Check8 Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
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Check9 Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
If the problem is not resolved, click here and redo setup.
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Printer Suddenly Stopped Working for Some Reason
Cannot Connect to a Printer after Network Configuration Changes
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Cannot Connect to a Printer through Wireless Direct
Cannot Connect to a Printer via Wired LAN
Cannot Print/Scan through Network
Cannot Connect to a Printer after Network Configuration Changes
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Check1 Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
•Turn on the printer or devices.
•If the power is already turned on, cycle the power switch.
•It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2 Can you view any web pages on your computer?
Make sure your computer is connected to the wireless router properly.
For more on checking computer settings or connection status, see the instruction manual supplied with the
computer or contact the manufacturer.
Check3 Is the printer connected to the wireless router?
Use the icon on the LCD when the mode button is pressed to check the connection status between the printer
and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the
printer.
Check4 Make sure the printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
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To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the
printer with that for 2.4 GHz frequency band of the wireless router.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
Note
•IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check5 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check6 Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
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Check7 Make sure of the Wi-Fi channel numbers used for your computer.
You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer.
It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are
using are restricted, the Wi-Fi channels do not match.
See the instruction manual provided with your computer and check the Wi-Fi channel number available for
your computer.
Check8 Make sure channel set on wireless router is a usable channel as confirmed in
Check 7.
If it is not, change the channel set on the wireless router.
Check9 Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
If the problem is not resolved, click here and redo setup.
•Positioning:
Place the printer and wireless router where there are no obstacles between them.
Cannot Connect to a Printer through Wireless Direct
Check1 Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2 Check printer settings.
Select Device settings > LAN settings > Wireless Direct > Switch WL Direct in this order and select Yes.
Check3 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
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Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check5 Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
•Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check6 Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7 Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Connect to a Printer via Wired LAN
Check1 Make sure the printer is turned on.
Check2 Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
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If the problem is not resolved, click here and redo setup.
Cannot Print/Scan through Network
Check1 Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2 If MP Drivers are not installed, install them. (Windows)
Click here and install the MP Drivers.
Check3 When using Wi-Fi, make sure wireless router does not restrict which
computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
•To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
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Network Key (Password) Unknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
•Using WPA/WPA2 (Windows)
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
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Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
•Using WEP
The length or format of the Wi-Fi password and authentication method must be identical among the
wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the
printer to use the password generated by the wireless router.
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password length,
format, and the password to use.
For details, see If WEP Details Screen Appears.
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Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When you replace a wireless router, redo the network setup for the printer according to the replaced one.
Click here and perform setup.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1 Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2 If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
Check3 If using WPA/WPA2 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
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For details, see Setting an Encryption Key.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
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Checking Network Information
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
Printing Network Settings
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
1. Select Command Prompt as shown below.
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In Windows 10, right-click Start and select Command Prompt.
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for "Command Prompt".
In Windows 7, click Start > All Programs > Accessories > Command Prompt.
2. Type the ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
Checking Network Setting Information
To check the printer's network settings information, print out the network settings information.
Printing Network Settings
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Restoring to Factory Defaults
Important
• Initialization erases all network settings on the printer, making printing/scanning operation from a
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, click here and redo setup.
Initialize the network setting using the printer's operation panel.
Reset setting
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Cannot Print/Scan from Smartphone/Tablet
If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1 Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
•Turn on the printer or devices.
•If the power is already turned on, cycle the power switch.
•It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3 Is the printer connected to the wireless router?
Use the icon on the LCD to check the connection status between the printer and wireless router.
icon is displayed, when any mode button is pressed. If the icon is not displayed, Wi-Fi is disabled. Turn
on wireless communication on the printer.
Check4 Are network settings of printer identical with those of wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
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Printing Network Settings
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check5 Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check6 Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Note
•Though an antenna is attached to most wireless routers, note that some of them have it inside.
Check7 Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
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Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1 Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2 Is Wireless Direct enabled?
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check3 Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
•Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check5 Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the LCD.
LAN settings
•Print the network settings.
Printing Network Settings
Check6 Make sure the printer is not placed too far away from the device.
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If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7 Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
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Printer Does Not Print
Check1 Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
•If you are printing large data, printing may take longer to start. The ON lamp flashes while the computer is
processing data and sending it to the printer. Wait until printing starts.
Check2 Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Note
•Using IJ Network Device Setup Utility allows you to diagnose or repair network connection.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
Starting Up IJ Network Device Setup Utility
Check3 Make sure that the cassette is correctly inserted.
If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.
Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.
Loading Paper in the Cassette
Check4 When using rear tray, make sure feed slot cover is closed.
When the feed slot cover is open, paper will not be fed.
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Be sure to close the feed slot cover.
Loading Paper in the Rear Tray
Check5 Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the LCD. Follow the instructions on the LCD to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode
Check6 If printing from a computer, delete unnecessary print jobs.
Deleting the Undesired Print Job
Check7 Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
•If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
Check8 Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
•Selecting On for Prevention of Print Data Loss may reduce print quality.
• After printing is completed, select Off for Prevention of Print Data Loss.
Check9 If printing from your computer, restart the computer.
Restart the computer and try printing again.
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Ink Does Not Come Out
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print head is installed properly.
Next, push the joint button firmly to the end.
Finally, push the cartridge locking cover to make sure the contact protector or FINE cartridge is installed
properly.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check the remaining ink level.
Checking Ink Level
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•From the printer:
Printing the Nozzle Check Pattern
•From the computer:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
•From the printer:
Cleaning the Print Head
•From the computer:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
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Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer:
Deep Print Head Cleaning
• From the computer:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
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Ink Runs Out Fast
After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer.
Ink may seem to run out fast due to this procedure.
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Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1 Make sure paper is loaded.
Loading Paper
Check2 When loading paper, consider the following.
•When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•Always load the paper in portrait orientation, regardless of the printing orientation.
•When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
Loading Paper
•In the cassette, be sure to load only plain paper.
•When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front
paper guides with the paper stack.
Loading Paper
Check3 Is paper too thick or curled?
Unsupported Media Types
Check4 When loading envelopes, consider the following.
When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5 Make sure media type and paper size settings match with loaded paper.
Check6 Make sure that there are not any foreign objects in the rear tray.
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If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
Important
•Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
Note
•If the feed slot cover is opened, close it slowly.
Check7 Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
•Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8 If two or more sheets of paper feed from cassette at once, clean inside of
cassette.
Cleaning Cassette Pads
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Check9 Are transport unit cover and rear cover attached properly?
See Rear View for the positions of the transport unit cover and the rear cover.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
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Printout Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven color, check
the paper and print quality settings first.
Check1 Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
•Copying:
Check the settings using the operation panel.
•Printing from your computer:
Check the settings using the printer driver.
Basic Printing Setup
•Printing from your smartphone/tablet:
Print Documents from Your Smartphone (iOS)
Print Documents from Your Smartphone (Android)
Check2 Make sure appropriate print quality is selected (see list above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven color,
increase the print quality setting and retry the printing.
Check3 If problem is not resolved, check also the sections below.
See also the sections below:
Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines
Colors Are Unclear
Lines Are Misaligned/Distorted
Paper Is Smudged / Printed Surface Is Scratched
Cannot Complete Printing
Part of Page Is Not Printed (Windows)
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Back of Paper Is Smudged
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Printouts Are Blank/Blurry or Fuzzy/Streaks or Lines
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print head is installed properly.
Next, push the joint button firmly to the end.
Finally, push the cartridge locking cover to make sure the contact protector or FINE cartridge is installed
properly.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•From the printer:
Printing the Nozzle Check Pattern
•From the computer:
Printing a Nozzle Check Pattern
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If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer:
Cleaning the Print Head
• From the computer:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer:
Deep Print Head Cleaning
• From the computer:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
Check4 When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank.
If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank.
Refilling Ink Tank
How to Perform Ink Flush
Check5 When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
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When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
•When copying, see also the sections below:
Check6 Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
• If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check7 Make sure original is properly loaded on platen or ADF.
When you load the original on the platen, load it with the side to be copied facing down.
When you load the original on the ADF, load it with the side to be copied facing up.
Loading Originals
Check8 Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Print from the printer directly, or reprint from the computer if you can reprint from it.
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Colors Are Unclear
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
Check1 Make sure joint button is not lifted up.
Push the print head locking cover to make sure the print head is installed properly.
Next, push the joint button firmly to the end.
Finally, push the cartridge locking cover to make sure the contact protector or FINE cartridge is installed
properly.
Check Installation of Print Head
Important
•Remove the orange label and the protective tape of the print head to install it.
Check2 Check the remaining ink level.
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank.
Note
•Printed colors may not match screen colors due to basic differences in the methods used to produce
colors. Color control settings and environmental differences can also affect how colors appear on the
screen. Therefore, colors of printing results may be different from those on the screen.
Check3 Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1 Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
•From the printer:
Printing the Nozzle Check Pattern
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• From the computer:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2 Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer:
Cleaning the Print Head
•From the computer:
Clean the print head
If it does not improve, clean the print head again.
If it still does not improve, go to the next step.
Step3 Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer:
Deep Print Head Cleaning
•From the computer:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step4 Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step5 Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
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Lines Are Misaligned/Distorted
Check1 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2 Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
•If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
Adjusting Print Head Position Manually
Check3 Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
385
Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges Smudged Surface
Printed Surface Is Scratched
Check1 Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2 Check paper type.
Make sure you are using the right paper for what you are printing.
Supported Media Types
Check3 Correct curl before loading paper.
We recommend putting unused paper back into the package and storing it flat.
•Plain Paper
Turn the paper over and reload it to print on the other side.
•Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
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1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
•Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4 Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
•From operation panel:
Press the Setup button and select Device settings > Print settings in this order, and then set Prevent
abrasion to ON.
Changing Settings from Operation Panel
•From computer (Windows):
1. Check that printer is turned on.
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2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Select Prevents paper abrasion check box and select OK.
5. Check message and select OK.
Check5 If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Adjusting Intensity
Check6 Is platen glass or glass of ADF dirty?
Clean the platen glass or the glass of ADF.
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
•If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check7 Is paper feed roller dirty?
Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8 Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
388
Check9 Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
Set it on the computer (Windows).
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
5. Check message and select OK.
389
Scanner Does Not Work
Check 1 Make sure that your scanner or printer is turned on.
Check 2 Connect the USB cable to a different USB port on the computer.
Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 4 With network connection, check the connection status and reconnect as
needed.
Check 5 Restart the computer.
392
ScanGear (Scanner Driver) Does Not Start
Check 1 Make sure MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or our website.
Check 2 Select your scanner or printer on the application's menu.
Important
•If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
•The operation may differ depending on the application.
•Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver
Check 3 Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Check 4 Scan and save images with IJ Scan Utility and open the files in your
application.
393
Printer Does Not Turn On
Check1 Press ON button.
Check2 Make sure power plug is securely connected to printer, and then turn on again.
Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
395
Printer Turns Off Unexpectedly or Repeatedly
Check If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
•To disable the setting from the operation panel:
1. Check that printer is turned on.
2. Press the Setup button, use the button to select ECO settings, and press the OK
button.
LCD and Operation Panel
3. Use the button to select EnergySaveSettings and then press the OK button.
4. Use the button to select Auto power off and then press the OK button.
5. Use the button to select OFF and then press the OK button.
The setting to shut off the power automatically is disabled.
•To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2. Select Auto Power.
3. Select Disable for Auto Power Off.
4. Select OK.
5. Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
396
Note
• See below for details on how to disable the setting from ScanGear (scanner driver).
Scanner Tab
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USB Connection Problems
Make sure of the checking item below when you find one of the followings.
• Printing/Scanning is slow.
• Hi-Speed USB connection does not work.
• A message such as "This device can perform faster" appears. (Windows)
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing speed may slow down due to the
communication speed.
Check Check following to make sure your system environment supports Hi-Speed USB
connection.
•Does the USB port on your computer support Hi-Speed USB connection?
•Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
•Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
•For more information, contact the manufacturer of your computer, USB cable, or USB hub.
398
Cannot Communicate with Printer via USB
Check1 Make sure printer is turned on.
Check2 Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
•Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the
instruction manual supplied with the USB cable.
Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
399
Wrong Language Appears in LCD
Follow the instructions below to select your language.
1. Press Setup button and wait a little.
2. Press button once and press OK button.
3. Press button 3 times and press OK button.
4. Use button to select language for LCD and press OK button.
The desired language appears on the LCD.
5. Press Stop button.
400
Failed to MP Drivers Installation (Windows)
If you cannot get past the Printer Connection screen:
Other cases:
If you cannot get past the Printer Connection screen:
Cannot Proceed beyond Printer Connection Screen
Other cases:
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then
reinstall the MP Drivers.
Deleting the Unnecessary MP Drivers
Click here and install the MP Drivers.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and you
may not be able to install the drivers. Restart your computer and then reinstall the drivers.
402
Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
Download the latest MP Drivers for your model on the download page of the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi
connection. The printer is detected automatically in the network.
Make sure the printer was found, and install the MP Drivers following the on-screen instructions.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
403
Four-Digit Alphanumeric Characters Appear on LCD
A message appears on the printer's LCD or your computer screen.
Some errors may display four-digit alphanumeric characters along with the error message. The characters
represent a "support code" (error number).
For details on each support code, see List of Support Code for Error.
405
When Error Occurred
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support
code (error number) is also displayed.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
Note
• For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
406
Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's LCD, see below.
Message Appears on Printer's LCD
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Printer's LCD
Check the message and take appropriate action.
•Cannot connect to the server; try again
The printer cannot connect to the server due to a communication error.
Press the printer's OK button to cancel the error and try again after a while.
Error Regarding Automatic Duplex Printing Is Displayed
Check See Automatic Duplex Printing Problems and take the appropriate action.
Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
407
See Unplugging the Printer for unplugging the power cord.
Writing Error/Output Error/Communication Error (Windows)
Check1 If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2 Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
•If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
•There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3 Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
Check4 When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
•If the User Account Control screen appears, select Continue.
2. Open USB Printing Support Properties.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
• If USB Printing Support Properties screen does not appear, make sure the printer is
correctly connected to the computer.
Check2 Make sure printer is properly connected to computer.
3. Click General tab and check for a device problem.
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If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check If an error message appears outside printer status monitor, check the
following:
•"Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
•"Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
•"Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
reinstall them from the Setup CD-ROM or the Canon website.
•"Could not print Application name - File name"
Try printing again once the current job is complete.
409
List of Support Code for Error
Support code appears on the printer's LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the printer's LCD and computer screen and take
the appropriate action in response.
Support Code Appears on Printer's LCD and Computer Screen
•1000 to 1ZZZ
1000 1003 1200 1215 1240 1270
1300 1303 1304 1309 1310 1313
1365 1366 1367 1430 1431 1432
1433 1470 1471 1472 1473 1476
147A 147B 1485 15A1 1641 1642
1682 1684 1686 1688 1700 1701
1702 1703 1890 1892
•2000 to 2ZZZ
2500 2700 2801 2802 2803
•3000 to 3ZZZ
3402 3403 3404 3405 3406 3407
340D 340E 3410 3411 3412 3413
3438 3440 3441 3442 3443 3444
3445 3446 3447 3449
•4000 to 4ZZZ
4103 4104 495A
•5000 to 5ZZZ
5011 5012 5040 5050 5100 5200
5205 5206 5400 5700 5B00 5B01
5B02 5B03 5C02
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•6000 to 6ZZZ
6000 6001 6004 6500 6800 6801
6830 6831 6832 6833 6900 6901
6902 6910 6911 6920 6921 6930
6931 6932 6933 6936 6937 6938
6940 6941 6942 6943 6944 6945
6946 6A80 6A81 6D01
•7000 to 7ZZZ
7500 7600 7700 7800
•A000 to ZZZZ
C000
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
411
List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
1300
• If you cannot see the jammed paper at the paper output slot or the rear tray:
◦ If the paper fed from the cassette is jammed:
1303
◦ If the paper is jammed when performing automatic duplex printing:
1304
◦ If the paper is jammed as the printer pulled in the printed paper:
1313
◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed
inside the printer:
Paper Is Jammed inside Printer
• If the document is jammed in the ADF:
2801
• Cases other than above:
Other Cases
412
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from
the rear tray following the instructions below.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
•If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the printer's Stop button to stop the printing before you turn off the printer.
•If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
If you cannot remove the paper from inside the printer, try to pull the paper out from the rear
side of the printer.
Removing Jammed Paper from Rear Side
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
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If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the
printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
414
1303
Cause
Paper is jammed when feeding paper from cassette.
What to Do
1. Remove jammed paper.
•If the paper is jammed at the paper output slot:
1300
•If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
•If the paper is jammed at the feed slot of the cassette:
After storing the output tray extension and the paper output tray, pull out the cassette and
remove the jammed paper slowly with both hands.
Important
•When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
•If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear
cover and to remove the paper.
2. Load paper in cassette properly.
Loading Paper in the Cassette
3. Press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
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If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
416
1304
Cause
Paper is jammed when performing automatic duplex printing.
What to Do
1. Remove jammed paper.
•If the paper is jammed at the paper output slot:
1300
•If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
•If the paper is jammed at the feed slot of the cassette:
After storing the output tray extension and the paper output tray, pull out the cassette and
remove the jammed paper slowly with both hands.
Important
•When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
•If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear
cover and to remove the paper.
2. Load paper properly.
Loading Paper in the Cassette
Loading Paper in the Rear Tray
3. Press printer's OK button.
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The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
418
1313
Cause
Paper is jammed as printer pulled in printed paper.
What to Do
If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following
locations.
• Paper output slot
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• Inside of the printer
Paper Is Jammed inside Printer
• Rear side
Removing Jammed Paper from Rear Side
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Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper from the paper output slot / the feed slot of the
cassette / the rear tray, or if the jammed paper remains inside the printer, remove the paper following the
instructions below.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Turn off printer and unplug it.
2. Open scanning unit / cover.
Important
• Do not touch clear film (A), white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
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4. Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
Pull out the paper at an angle of about 45 degrees.
421
6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
•Any paper left under the print head holder?
•Any small bits of paper left in the printer?
•Any paper left in the left and right empty spaces (D) in the printer?
7. Close scanning unit / cover gently.
8. Plug in the printer again and turn it back on.
All jobs in the print queue are canceled. Redo the printing.
Note
•When reloading the paper, make sure you are using suitable paper and loading it correctly.
If a paper jam message appears on the printer's LCD or on your computer screen when you
resume printing after removing all the jammed paper, there may be some paper still inside the
printer. Check the printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
422
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
423
Removing Jammed Paper from Rear Side
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Make sure you have unplugged the power cord.
2. Rotate printer so that rear side of printer faces toward you.
Important
• When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink
may leak out.
3. Open rear tray cover and then pull up paper support.
4. Detach rear cover.
Pull out the rear cover.
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5. Slowly pull out paper.
Note
•Do not touch the inner parts of the printer.
If you were not able to remove the paper in this step, detach the transport unit cover and remove the
paper by following these steps.
1. Detach transport unit cover.
Lift up the transport unit cover and pull out it.
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2. Slowly pull out paper.
Note
•Do not touch the inner parts of the printer.
3. Make sure all jammed paper is removed.
4. Attach transport unit cover.
Insert the transport unit cover slowly all the way into printer and take down the transport unit cover.
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6. Attach rear cover.
Insert the projections of the right side of the rear cover into the printer, and then push the left side of the
rear cover until it is closed completely.
427
7. Plug in the printer again and turn it back on.
The print data that was sent to the printer is erased. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• Before printing, open the operation panel, pull out the paper output tray, and then open the output
tray extension.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
428
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
Loading Paper in the Rear Tray
• Align the paper guides of the rear tray with the both edges of the paper.
After carrying out the above measures, press the printer's OK button to cancel the error.
Important
• Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open,
paper cannot be fed.
Note
• To cancel printing, press the printer's Stop button.
429
Paper is Not in the Cassette (1003)
Cause
Possible causes include the following.
• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette.
Loading Paper in the Cassette
Note
• The loadable paper differs depending on the paper source. The loadable paper in the cassette is
A4, Letter, A5, or B5 size plain paper.
• Before aligning the print head, load A4/letter-size plain paper (one sheet if the optional FINE
cartridge is not installed, or two sheets if the optional FINE cartridge is installed) in the cassette.
• Align the paper guides of the cassette with the edges of the paper.
After carrying out the above measures, press the printer's OK button to cancel the error.
Note
• To cancel printing, press the printer's Stop button.
However, if you are printing a print head alignment sheet during printer setup, do not cancel printing.
430
1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not forget to close it, such as after refilling ink tank.
431
1430
Cause
Optional FINE cartridge cannot be recognized.
What to Do
Remove the FINE cartridge and reinstall it.
If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new
one.
If this still does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
•When transporting the printer for repairing it, see Repairing Your Printer.
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1485
Cause
Appropriate ink cartridge is not installed.
What to Do
Printing cannot be executed because the ink cartridge is not compatible with this printer.
Install the appropriate ink cartridge.
If you want to cancel printing, press the printer's Stop button.
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1682
Cause
Optional FINE cartridge cannot be recognized.
What to Do
Replace the FINE cartridge.
If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service
center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
434
1686
Cause
Color ink may have run out.
What to Do
The function for detecting the remaining color ink level will be disabled since the color ink level cannot be
correctly detected.
If you want to continue printing without this function, press the printer's Stop button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of
printing under the ink out condition.
435
1688
Cause
Color ink has run out.
What to Do
Replace the ink cartridge and close the scanning unit (cover).
If printing is in progress and you want to continue printing, press the printer's Stop button for at least 5
seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining color ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not
satisfactory, if printing is continued under the ink out condition.
If not printing in color, remove the color ink cartridge and attach the contact protector.
436
1700
Cause
Ink absorber is almost full.
What to Do
Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
Note
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
437
Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, click here, select your printer name on the page, and follow the
instructions.
438
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Then change the print settings and retry printing.
439
5011
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
440
5012
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
441
5100
Cause
Printer error has occurred.
What to Do
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.
Check the following:
• Make sure print head holder motion is not impeded by protective material and tape for securing the
print head holder, jammed paper, etc.
Remove any impediment.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A),
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
442
5200
Cause
Printer error has occurred.
What to Do
Check the remaining ink level, and then refill the ink tank if necessary.
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
If the ink tank is refilled because it runs out of ink, perform ink flush.
• From Windows:
Cleaning the Print Heads
• From the operation panel of the printer:
How to Perform Ink Flush
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
443
5B00
Cause
Printer error has occurred.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
Note
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
444
5B02
Cause
Printer error has occurred.
What to Do
Contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
Note
• In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
445
6000
Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
List of Support Code for Error (Paper Jams)
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
446
C000
Cause
Printer error has occurred.
What to Do
Turn off printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
447