Canon PRO-2000 User Manual
Displayed below is the user manual for PRO-2000 by Canon which is a product in the Large Format Printers category. This manual has pages.
Related Manuals
PRO-2000
Online Manual
Printer Functions
Handling and Use of Paper
Changing Settings from Operation Panel/Web Browser
Printer Parts
Network Setting
Adjustments for Better Print Quality
Color Management
Maintenance and Consumables
Specifications
Safety
Basic Printing Workflow
Enhanced Printing Options
Windows Software
Mac OS Software
Managing Print Jobs
Troubleshooting
List of Support Code for Error
English
Contents
Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printer Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting Device to Printer Directly via Wireless LAN (Direct Connection). . . . . . . . . . . 32
Managing Printer Conveniently Using Quick Utility Toolbox. . . . . . . . . . . . . . . . . . . . . . . . 33
Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Managing Printer Status Using Device Management Console. . . . . . . . . . . . . . . . . . . . . . 37
Handling and Use of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Types of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using Paper Other Than Genuine Paper and feed confirmed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings. . . . 46
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type. . . . 47
Updating paper information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Handling rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Loading Rolls on the Roll Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Loading the Upper Roll on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Loading the Lower Roll on the Roll Unit (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing the Type of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Specifying the Paper Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the Upper Roll from the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing the Lower Roll from the Roll Unit (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Removing Rolls From the Roll Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Feeding Roll Paper Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Keeping Track of the Amount of Roll Paper Left. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Specifying the Ink Drying Time for Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Specifying the Cutting Method for Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Cutting the Leading Edge of Roll Paper Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Reducing Dust from Cutting Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Automatically Switch Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Handling sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading Sheets in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing From a Desired Starting Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Parts of the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Example Basket Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Storing the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Parts of the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Switching Roll Unit Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using the Roll Unit In Take-Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Removing Printed Paper from the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Changing Settings from Operation Panel/Web Browser. . . . . . . . . . . . . . . . . . 133
Operations and Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Checking Instructions During Printer Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Printer Menu Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Menu Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Menu Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Job management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Test print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Paper-related settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Auto maintenance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Administrator password setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Setting Administrator Password on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Hard disk settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Special administration mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Printer information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Status Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Changing Printer's Setting Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Changing Settings Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Changeable Setting Items Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Setting Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Registering Printer's Root Certificate to Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Setting Mail Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Receiving Printer Status by E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Back. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Top Cover (Inside). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Carriage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Ink Tank Cover (Inside). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Printer Hard Disk Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Checking Free Hard Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Erasing Data on Printer's Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Optional accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Roll Holder Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Stand Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Network Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . . . . . . . 230
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows). . . . . . . 247
Changing Network Settings Using Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Sharing the Printer on a Network (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Settings on Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Settings on Client PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Restrictions on Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Connecting Smartphone/Tablet to Printer via Wireless LAN. . . . . . . . . . . . . . . . . . . . . . 254
Connecting Smartphone/Tablet to Printer via Wireless LAN Router. . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Adjustments for Better Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Automatic Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Manual Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Troubleshooting Paper Abrasion and Blurry Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Adjusting Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Adjusting Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Selecting Feed Amount Adjustment Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Automatic Banding Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Manual Banding Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Fine-Tuning Paper Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Adjusting Line Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Adjusting Vacuum Strength. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Color Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Managing Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Performing Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Adjustment Types of Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Maintenance and Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Checking Ink Tank Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
When to Replace Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Checking for Nozzle Clogging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Replacing the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Replacing the Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Checking the Remaining Maintenance Cartridge Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
When to Replace the Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Replacing the Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Performing Maintenance Functions from Your Computer (Mac OS). . . . . . . . . . . . . . . . 337
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Adjusting the Paper Feed Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Cleaning the Printer Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Cleaning Inside the Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Cleaning the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Other Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Preparing to Transfer the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Reinstalling the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Print Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Basic Printing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
Printing procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Printing Options Using Rolls and Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Loading and Printing on Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Loading and Printing on Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Printing in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Printing from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Canceling print jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Canceling Print Jobs from the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Canceling Print Jobs from Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Canceling Print Jobs from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Enhanced Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Printing from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Using Roll Unit to Use 2-Level Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
About 2-Level Roll Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Setting the Paper Rolls in the Printer According to the Intended Use. . . . . . . . . . . . . . . . . . . . . . 426
Printing by Automatically Switching Upper-level and Lower-level Roll Papers. . . . . . . . . . . . . . . 428
How to Switch Paper Rolls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Reflect Roll Unit Settings in the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 450
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 452
Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
Printing to Oversized Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Print Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
Prints without Edges Based on the Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
Printing without Margins to Match Roll Paper Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
Printing Full-Size without Margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Changing the Clear Coating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Printing Hanging and Horizontal Banners (Large-Format Printing). . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Printing by Dividing/Joining Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
Lining Up and Printing Multiple Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
Printing by Connecting Multiple Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Printing Multiple Pages All on One Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Printing Document in Center of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Printing by Saving Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
Saving Roll Paper by Rotating Document 90 Degrees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Saving Roll Paper by Eliminating Upper and Lower Margins on Document. . . . . . . . . . . . . . . . . 486
Switching the Paper Source to Match the Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
Cutting Roll Paper after Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
Printing from Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
Printing from USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
Printing Data Saved on USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
Setting Items for Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection). . . . . . . . . . . 497
Windows Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Mac OS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
Checking Layout in Preview before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
Updating Media Information in Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment). . . . 515
Confirm the Printer Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
Setting Accounting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518
Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
Canon IJ Printer Utility3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520
Opening the Canon IJ Printer Utility3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523
Description of Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524
Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527
Paper Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530
Page Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
Additional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538
Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . . . . . 539
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
Managing Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542
Checking Print Job Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 543
Basic Print Job Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
Using Printer Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
Saving Print Jobs on Printer Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
Managing Job Queue (Deleting or Preempting Other Jobs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
Managing Pending Jobs (Printing or Deleting Jobs on Hold). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553
Printing Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555
Deleting Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Moving Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
Advanced Print Job Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565
Saving Print Jobs Sent from Sources Other than Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566
Printing without Saving Jobs in Common Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
Setting Passwords for Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
Naming Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
Displaying List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 574
Printing List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
Displaying Details of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577
Renaming Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580
Printer Hard Disk Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Checking Free Hard Disk Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
I want to easily create vertical or horizontal banners.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
Does this printer support sub-ink tank system?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589
I want to know how to configure roll cutting.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590
I want to configure so that the roll is cut automatically after waiting for the ink to dry.. . . 591
I want to print borderless (without a border). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592
I want to know the paper types that can be used in this printer.. . . . . . . . . . . . . . . . . . . . 593
The paper type that I want to print is not displayed on the Touch Screen.. . . . . . . . . . . . 594
What type of function is color calibration?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
Can I perform duplex printing?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596
I want to perform enlargement printing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597
Problems Regarding Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598
Clearing Jammed Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
Clearing a Jammed Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
Roll paper cannot be inserted into the Paper Feed Slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
Paper cannot be fed automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
Cannot load sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
Paper is not cut straight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Paper is not cut. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
The size of clear film cannot be detected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614
Margins are wide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
When printing on roll paper, the printed surface becomes scratched. . . . . . . . . . . . . . . . . . . . . . . . . . 616
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617
The Data lamp on the Control Panel does not light up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618
The printer does not respond even if print jobs are sent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
"Filling the ink" is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
"Agitating the ink" is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
The Printer Stops During a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
Printing stops and an error message is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
The printer ejects blank, unprinted paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
Problems with the Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
Printing is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626
Paper rubs against the printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
The edges of the paper are dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630
The surface of the paper is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632
The back side of the paper is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633
Immediately after borderless printing, the trailing edge margin is soiled during regular printing. . . . . . 634
Printed colors are inaccurate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635
Banding in different colors occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
Colors in printed images are uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639
Image edges are blurred or white banding occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641
The contrast becomes uneven during printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642
The length of printed images is inaccurate in the feeding direction. . . . . . . . . . . . . . . . . . . . . . . . . . . . 643
Images are printed crooked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644
Documents are printed in monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645
Line thickness is not uniform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646
Lines or colors are misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647
Borders appear in borderless printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648
Cannot Print over Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649
Cannot Connect Printer to Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
Cannot Print over TCP/IP Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
Cannot Print over Bonjour networks (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653
Cannot Find Printer on Check Printer Settings Screen (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . 654
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . . . . . 655
Searching Printer by IP Address or Host Name During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657
Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660
Removing Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662
The printer does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663
The printer takes time to start up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
If the Printer Makes a Strange Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
Messages advising to check the maintenance cartridge are not cleared. . . . . . . . . . . . . . . . . . . . . . . 667
The printer consumes a lot of ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668
Printed pages are not collected cleanly in the basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
When Trim edge first is set, the trimmed paper is drawn into the roll unit. . . . . . . . . . . . . . . . . . . . . . . 670
Ink Level Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
1005. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674
100A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
100B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
100E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677
100F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678
1012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679
1018. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680
1019. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681
1021. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682
1022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683
1023. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684
1024. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 685
1025. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687
1051. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
1052. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689
1054. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690
1055. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
1056. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692
1057. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
1061. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
1201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
1210. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697
1213. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
1214. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700
1306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701
1317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702
1318. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703
1322. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
1323. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
1324. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706
1325. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708
1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
1408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710
1409. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711
140A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712
140B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713
140C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714
140F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715
1477. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 716
1478. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717
1480. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718
1481. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
1485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720
1492. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721
1494. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 722
1495. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
1500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724
1551. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725
1552. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726
1570. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727
1571. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 728
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729
168B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730
1720. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731
1721. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732
1722. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733
1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734
1731. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735
1752. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 736
1753. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737
1756. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738
1757. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739
1875. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
2001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741
2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742
2130. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743
2131. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744
2132. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 746
3001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747
3101. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748
3200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 749
3201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 750
3250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 751
3306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 752
3311. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 753
3312. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754
3313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 755
3314. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 756
3315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757
3316. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758
3317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759
3330. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760
3331. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761
3332. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762
3333. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 763
3334. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764
3335. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 765
3336. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 766
3340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767
3341. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 768
3350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 769
3351. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770
3352. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771
3414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772
3415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773
3416. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774
3417. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775
3418. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 776
3419. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777
3420. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778
3421. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 779
3422. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 780
3423. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781
3424. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 782
4107. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783
4111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 784
4112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785
4113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786
4114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787
4115. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788
4116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789
4117. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790
4118. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791
4119. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792
4120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 793
4121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794
4801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795
4900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 796
4901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797
4903. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798
4905. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799
4910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800
4911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801
4913. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802
4920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803
4922. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 805
4924. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806
4925. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807
4926. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808
4927. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809
4931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810
4932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811
4933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812
4934. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
4935. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814
4950. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815
4951. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816
4952. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817
4953. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818
4954. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819
4955. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820
4956. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821
4957. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822
4959. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823
5106. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825
5A60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826
5A61. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827
5B16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828
5B20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829
5B21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830
5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831
6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832
6700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833
6702. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834
6820. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 835
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 836
6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837
6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838
6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839
6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840
6920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 841
6921. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 842
6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843
6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844
6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845
6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 846
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847
6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848
6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850
6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 853
7001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 854
7003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 855
7004. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856
7050. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857
7051. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858
7052. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 859
8200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860
9000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861
9110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862
B20A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863
B510. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864
Using This Online Manual
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with "press and hold."
19
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26
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LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
MIT License
27
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
28
Enter keywords in the search window and click (Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper"
Search Tips
You can search for target pages by entering keywords in the search window.
Important
•This function may not be available in some countries/regions.
Note
•The displayed screen may vary.
•When searching from this page without entering your product's model name or your application's name,
all products supported by this guide will be considered for the search.
If you want to narrow down the search results, add your product's model name or your application's
name to the keywords.
•Searching for Functions
Enter your product's model name and a keyword for the function you want to learn about
Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search
•Troubleshooting Errors
Enter your product's model name and a support code
Example: When the following error screen appears
Enter "(your product's model name) 1003" in the search window and perform a search
29
Note
• The displayed screen varies depending on your product.
•Searching for Application Functions
Enter your application's name and a keyword for the function you want to learn about
Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search
•Searching for Reference Pages
Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search
30
Connecting Device to Printer Directly via Wireless LAN (Direct
Connection)
The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g.
smartphone, or tablet) without a wireless router.
Switch to "direct connection" to print wirelessly.
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
32
Managing Printer Conveniently Using Quick Utility Toolbox
Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click.
After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick
Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and
doing other management tasks.
Refer to the following for details.
Quick Utility Toolbox Guide (Windows)
Quick Utility Toolbox Guide (Mac OS)
33
Available Connection Methods
The following connection methods are available on the printer.
Wireless Connection
•With a wireless router
•Without a wireless router
Wired Connection
USB Connection
Wireless Connection
There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method
is to connect using a wireless router, and the other method is to connect without using a wireless router.
The two connection methods cannot be used at the same time.
34
If you have a wireless router, we recommend you use the method described in Connection Using a
Wireless Router.
When connecting another device while a device is already connected to the printer, connect it using the
same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
•Connection Using a Wireless Router
◦ Connect the printer and a device using a wireless router.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the SSID and security protocol on the printer.
◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless
router.
•Connection without Using a Wireless Router
◦ Connect the printer and a device without using a wireless router. Connect the device and the
printer directly using the printer's direct connection.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
direct connection, the connection between the device and wireless router will be disabled. In that
case, the connection of the device may switch to a mobile data connection automatically
depending on your device. Transmission fees for connecting to the Internet using a mobile data
connection apply.
◦ In the direct connection, you can connect up to five devices at the same time. If you try to connect
another device while five devices are already connected, disconnect a device you do not use and
configure settings again.
◦ Network settings such as the SSID and security protocol are specified automatically.
35
Wired Connection
Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable.
USB Connection
Connect the printer and a computer with a USB cable. Prepare a USB cable.
Restrictions
(Appears in a new window)
36
Managing Printer Status Using Device Management Console
Device Management Console is software for checking the printer status or color calibrating the printer.
Use Device Management Console to:
• Check the status of a printer connected via a network or USB.
• E-mail the administrator in case of a printer warning or error.
• Identify the color calibration status or perform color calibration.
Refer to the following for details.
Device Management Console Guide (Windows)
Device Management Console Guide (Mac OS)
37
Handling and Use of Paper
Paper
Types of Paper
Paper Sizes
Using Paper Other Than Genuine Paper and feed confirmed Paper
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using
Existing Settings
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by
Adding a Media Type
Paper Information List
Updating paper information
Handling rolls
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Changing the Type of Paper
Specifying the Paper Length
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
Clearing Jammed Roll Paper
Feeding Roll Paper Manually
Keeping Track of the Amount of Roll Paper Left
Specifying the Ink Drying Time for Rolls
Specifying the Cutting Method for Rolls
Cutting the Leading Edge of Roll Paper Automatically
Reducing Dust from Cutting Rolls
Roll Holder Set
38
Automatically Switch Rolls
Handling sheets
Loading Sheets in the Printer
Changing the Type of Paper
Printing From a Desired Starting Point
Removing Sheets
Clearing a Jammed Sheet
Basket
Parts of the Basket
Using the Basket
Example Basket Configurations
Storing the Basket
Roll Unit
Parts of the Roll Unit
Roll Unit
Switching Roll Unit Modes
Using the Roll Unit In Take-Up Mode
Removing Printed Paper from the Roll Unit
Media Configuration Tool Guide
39
Paper
Types of Paper
Paper Sizes
Using Paper Other Than Genuine Paper and feed confirmed Paper
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type
Paper Information List
Updating paper information
40
Types of Paper
The following media types are supported by the printer. For details on the media types supported by the
printer, see "Paper Information List."
• Plain Paper
• Coated Paper
• Photo Paper
• Glossy Paper
• Proofing Paper
• CAD-dedicated Paper Etc.
The Paper Information List includes the following information.
• Types of paper
• Paper handling
• Paper product specifications
• Use precautions
• Setting of printer driver, control panel etc.
Note
• For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than
Genuine Paper and feed confirmed Paper."
• Method of Updating Supported Paper
Paper that is supported by the printer may be newly released on the Canon website.
To use newly released paper, register the latest paper information on the printer with the Media
Configuration Tool. (See "Updating paper information.")
Important
• Even if you are not using the printer driver, you should install the Media Configuration Tool in order
to register the media types for your region in the printer.
(See "Media Configuration Tool Guide" (Windows).)
(See "Media Configuration Tool Guide" (Mac OS).)
41
Paper Sizes
Rolls
Rolls that meet the following conditions are supported.
• Outer diameter is 6.7 in (170 mm) or less
• Inner diameter of paper core: 2 or 3 inches
• Printing side out
Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1)
609.6 mm (24.00 in) 24-in. Roll (609.6mm) Recommended
594.0 mm (23.39 in) ISO A1/A2 Roll (594.0mm) Recommended
515.0 mm (20.28 in) JIS B2/B3 Roll (515.0mm) Recommended
431.8 mm (17.00 in) 17-in. Roll (431.8mm) Recommended
420.0 mm (16.54 in) ISO A2/A3 Roll (420.0mm) Possible(*2)
406.4 mm (16.00 in) 16-in. Roll (406.4mm) Possible(*2)
355.6 mm (14.00 in) 14-in. Roll (355.6mm) Recommended
329.0 mm (12.95 in) A3+ Roll (329.0mm) Possible(*2)
300.0 mm (11.81 in) 300mm Roll (300.0mm) Possible(*2)
297.0 mm (11.69 in) ISO A3/A4 Roll (297.0mm) Possible(*2)
257.0 mm (10.12 in) JIS B4 Roll (257.0mm) Possible(*2)
254.0 mm (10.00 in) 10-in. Roll (254.0mm) Recommended
203.2 mm (8.00 in) 8-in. Roll (203.2mm) Possible(*2)
*1:For details on media types that can be used for borderless printing, see "Paper Information List."
*2:As opposed to standard borderless printing, there will be a small margin on the left and right because the paper
width is set a little bit smaller than the width of the document.
Sheets
Sheets of the following sizes are supported.
Paper Sizes Dimensions
ISO A1 594.0 × 841.0 mm (23.39 × 33.11 in)
ISO A2 420.0 × 594.0 mm (16.54 × 23.39 in)
ISO A2+ 431.8 × 609.6 mm (17.00 × 24.00 in)
42
Paper Sizes Dimensions
ISO A3 297.0 × 420.0 mm (11.69 × 16.54 in)
ISO A3+ 329.0 × 483.0 mm (12.95 × 19.02 in)
ISO A4 210.0 × 297.0 mm (8.27 × 11.69 in)
ISO B2 500.0 × 707.0 mm (19.69 × 27.83 in)
ISO B3 353.0 × 500.0 mm (13.90 × 19.69 in)
ISO B4 250.0 × 353.0 mm (9.84 × 13.90 in)
JIS B2 515.0 × 728.0 mm (20.28 × 28.66 in)
JIS B3 364.0 × 515.0 mm (14.33 × 20.28 in)
JIS B4 257.0 × 364.0 mm (10.12 × 14.33 in)
22"x34"(ANSI D) 558.8 × 863.6 mm (22.00 × 34.00 in)
17"x22"(ANSI C) 431.8 × 558.8 mm (17.00 × 22.00 in)
11"x17"(Ledger) 279.4 × 431.8 mm (11.00 × 17.00 in)
13"x19"(Super B) 330.2 × 482.6 mm (13.00 × 19.00 in)
Letter(8.5"x11") 215.9 × 279.4 mm (8.50 × 11.00 in)
Legal(8.5"x14") 215.9 × 355.6 mm (8.50 × 14.00 in)
24"x36"(ARCH D) 609.6 × 914.4 mm (24.00 × 36.00 in)
18"x24"(ARCH C) 457.2 × 609.6 mm (18.00 × 24.00 in)
12"x18"(ARCH B) 304.8 × 457.2 mm (12.00 × 18.00 in)
9"x12"(ARCH A) 228.6 × 304.8 mm (9.00 × 12.00 in)
DIN C2 458.0 × 648.0 mm (18.03 × 25.51 in)
DIN C3 324.0 × 458.0 mm (12.76 × 18.03 in)
DIN C4 229.0 × 324.0 mm (9.02 × 12.76 in)
20"x24" 508.0 × 609.6 mm (20.00 × 24.00 in)
18"x22" 457.2 × 558.8 mm (18.00 × 22.00 in)
14"x17" 355.6 × 431.8 mm (14.00 × 17.00 in)
12"x16" 304.8 × 406.4 mm (12.00 × 16.00 in)
10"x12" 254.0 × 304.8 mm (10.00 × 12.00 in)
10"x15" 254.0 × 381.0 mm (10.00 × 15.00 in)
43
Paper Sizes Dimensions
8"x10" 203.2 × 254.0 mm (8.00 × 10.00 in)
US Photo 16"x20" 406.4 × 508.0 mm (16.00 × 20.00 in)
Poster 20"x30" 508.0 × 762.0 mm (20.00 × 30.00 in)
13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in)
Poster 300x900mm 300.0 × 900.0 mm (11.81 × 35.43 in)
Custom Paper Size 8.00 × 8.00 in (203.2 × 203.2 mm) to 24.02 × 70.87 in (610.0 × 1800.0 mm)
Note
• For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or
"Setting Paper Dimensions (Custom Size)" (Mac OS).
• Borderless printing is not supported on sheets.
44
Using Paper Other Than Genuine Paper and feed confirmed Paper
When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use
paper that meets the following conditions.
Note
• For Canon genuine paper/feed confirmed paper, see "Paper Information List."
• Paper where the size is described in "Paper Sizes" (See "Paper Sizes.")
• Paper where the thickness is described in "Paper Thickness" in "Specifications" (See "Specifications.")
• Paper where bleeding and ink overflow does not occur when printing
• Paper that does not warp severely when loading the paper or printing
Important
• If you use paper other than Canon genuine paper and feed confirmed paper, Canon provides absolutely
no guarantees regarding print quality or paper feed properties. For Canon genuine paper/feed
confirmed paper, see "Paper Information List."
After loading the paper in the printer, select the media type in the control panel and printer driver and then
perform the printing. For the media type, you can select easily from existing settings or you can create and
use settings for the paper you are using.
Printing Using Existing Settings
You can print easily by selecting from existing settings provided in the printer control panel and printer
driver. (See "Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing
Settings.")
Printing Using Additional Settings
You can use the Media Configuration Tool function for adding custom paper to create settings suitable for
non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's Control
Panel and the printer driver for printing. (See "Printing on Paper Other Than Genuine Paper and feed
confirmed Paper by Adding a Media Type.")
45
Printing on Paper Other Than Genuine Paper and feed confirmed
Paper Using Existing Settings
You can easily print on paper other than genuine Canon paper and feed confirmed paper without making
complicated settings by selecting the existing settings provided in the printer control panel and printer driver
depending on the media type you are using. The existing settings consist of general-purpose paper settings
provided for different media types.
Important
• The Canon genuine paper settings provided in the printer control panel and printer driver are optimized
for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine
paper, the ink may bleed or the print head may rub against the paper. To easily print on paper other
than Canon genuine paper and feed confirmed paper, we recommend that you select one of the
following general-purpose paper settings.
Note
• For an overview of the media types, see "Types of Paper."
• For instructions on selecting the media type with the control panel, see "Types of Paper". For
instructions on selecting the media type with the printer driver, see "How to Open the Printer Driver
Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS).
Choosing General-Purpose Paper Settings
These settings anticipate a wide variety of paper other than Canon genuine paper and feed confirmed
paper, and, therefore, these settings make it difficult for bleeding ink and print head rubbing to occur. For
details on the relationships between the conditions of paper other than Canon genuine paper and feed
confirmed paper and the media type to select, see "Paper Information List."
Note
• If you cannot obtain the desired results by selecting the general-purpose paper settings, use the
custom paper adding function in Media Configuration Tool to create settings suitable for the paper
you are using. For details, see "Printing on Paper Other Than Genuine Paper and feed confirmed
Paper by Adding a Media Type."
46
Printing on Paper Other Than Genuine Paper and feed confirmed
Paper by Adding a Media Type
Media Configuration Tool provides a function for adding custom paper for better print quality and improved
paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than
when printing with general-purpose settings. You can use this function to configure settings such as the
amount of ink used and the height of the print head according to the characteristics of the paper being used,
and thereby realize higher print quality. Also, you can add the settings created with this function as a new
media type to the printer control panel and printer driver.
For details on Media Configuration Tool, refer as follows.
• Media Configuration Tool Guide (Windows)
• Media Configuration Tool Guide (Mac OS)
Important
• For details on how to select the added media type in the control panel, see "Changing the Type of
Paper."
• You can select the media type to be used in printing from Media Type in the Main sheet (Windows)
or Quality & Media (Mac OS) in the printer driver. For details, see "Main Tab Description"
(Windows) or "Quality & Media" (Mac OS).
• We recommend that you use an ICC profile created using commercially available profile creation
software to perform color management accurately on paper other than Canon genuine paper and
feed confirmed paper. You can register the ICC profile you created when creating a custom paper
with Media Configuration Tool.
(See "Adding Custom Paper" (Windows).)
(See "Adding Custom Paper" (Mac OS).)
47
Updating paper information
You can update the printer's media information to the latest information by applying the latest version of the
Media Information File.
For details on the procedure for applying the Media Information File, refer to the following.
• Media Configuration Tool Guide (Windows)
• Media Configuration Tool Guide (Mac OS)
Important
• If you are using the Media Configuration Tool, the new Media Information File is downloaded
automatically when released on the Canon website. A computer connected to the Internet is
required to download the Media Information File.
48
Handling rolls
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Changing the Type of Paper
Specifying the Paper Length
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
Feeding Roll Paper Manually
Keeping Track of the Amount of Roll Paper Left
Specifying the Ink Drying Time for Rolls
Specifying the Cutting Method for Rolls
Cutting the Leading Edge of Roll Paper Automatically
Reducing Dust from Cutting Rolls
Roll Holder Set
Automatically Switch Rolls
49
Loading Rolls on the Roll Holder
When printing on roll paper, attach the roll paper to the Roll Holder.
Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch
Paper Core Attachment to the Roll Holder and holder stopper.
Caution
• Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a
roll may cause injury.
Important
• When handling the roll, be careful not to soil the printing surface. This may affect the printing quality.
We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.
• Cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise, it may cause feeding
problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.
• Align the edges of the paper on both ends of the roll. This may cause feeding problems.
Note
• For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information
List".
1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),
remove holder stopper from Roll Holder.
50
Important
•Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will
result in the paper being sent askew.
2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder
holes (B) and insert firmly.
3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of
roll. Insert firmly until roll paper touches flange (A) of Roll Holder.
51
Important
•When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the
Roll Holder.
4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper.
Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly.
5. Insert holder stopper from left into Roll Holder as shown, and while holding in position (B),
push firmly until holder stopper flange (A) touches roll paper. Lift holder stopper lever (C)
from shaft to lock.
52
Loading the Upper Roll on the Printer
Follow these steps to load rolls in the printer.
Important
• Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be
advanced correctly when you turn the printer on.
• Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these
areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").
Note
• When using the optional roll unit, you can also load roll paper on the roll unit separately from the printer
that is described here. (See "Loading the Lower Roll on the Roll Unit (Option).")
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Load paper. or Replace paper, check message that appears, and then tap Yes.
Note
•If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper),
a message is shown requesting you to remove it.
After following the instructions on the screen to remove the paper, redo the operation.
•If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a
message asking you whether or not to change paper is displayed.
Tap Replace paper, remove the paper, and go to the next step.
4. Open top cover and lift output guide.
53
5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll
holder slot left and right guide grooves (B), and load.
Caution
• Be careful not to drop the roll and hurt yourself when loading it.
• Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when
loading the roll paper.
Important
•If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel,
remove the tape or paper band before loading the roll paper into the roll holder slot.
If you load the paper into the roll holder slot with the leading edge secured, only part of the roll
paper is fed to the paper feed slot, resulting in damage to the roll paper.
Note
•For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll
Holder."
54
6. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly
beneath it, and feed roll paper until you hear a sound.
Important
• If the roll paper has become unwound, remove the slack before loading the roll paper.
• When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is
separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to
the roll, the roll paper will be damaged.
• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect
the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the
printing surface.
• If the paper is wrinkled or warped, straighten it out before loading it.
• Load the roll so that there is no gap between the right edge of the paper and the Roll Holder.
•Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this
case, you must feed the paper manually after setting Paper retention setting to Release on the
touch screen. Lift the release lever, advance the roll paper until its leading edge appears on
platen, lower the release lever, and then proceed to the next step. However, if Paper retention
setting is set to Release, automatic switching of the upper and lower rolls is not possible.
7. Lower output guide.
55
8. Close top cover.
9. Tap Start feeding.
The paper is now advanced.
10. Once paper feeding starts, you will need to do the following, based on the Manage
remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of
the Amount of Roll Paper Left.")
Manage re-
maining roll
amount
Barcodes Printer Operation After the Paper is Fed
Disable Printed A menu for selecting the media type appears on the touch
screen.
Operate the touch screen and select the media type to be used.
Not prin-
ted
Enable Printed The type and amount of paper left is automatically detected
based on the barcode printed on the roll.
There is no need to specify the type and length of the paper.
Not prin-
ted
A menu for selection of the media type and length is shown on
the touch screen.
Operate the touch screen, select the media type to be used, and
enter its length.
Important
•Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See
"Specifying the Cutting Method for Rolls.")
56
• When selecting the media type on the touch screen, make sure the media type set in the printer
driver and the media type loaded on the printer match.
Note
• For details on media types that you can select, see "Paper Information List."
•Adjusting the printhead alignment with the type of paper to be used in printing may enhance
printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.")
57
Loading the Lower Roll on the Roll Unit (Option)
Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)).
Important
• Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be
advanced correctly when you turn the printer on.
• Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these
areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").
• If using the roll unit as the feed device, depending on the basket position, the ejected roll paper's cut
end enters the roll unit and may cause a paper jam or affect the print quality when set to "Borderless
Printing" or "Trim Edge First" when loading the paper. In this case, change the basket position, and then
print. (See "Example Basket Configurations.")
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Load paper. or Replace paper, check message that appears, and then tap Yes.
Note
•If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 1 (Upper),
a message is shown requesting you to remove it.
After following the instructions on the screen to remove the paper, redo the operation.
•If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a
message asking you whether or not to change paper is displayed.
Tap Replace paper, remove the paper, and go to the next step.
4. Change Roll Holder Lock switch on roll unit to release position.
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5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll
holder slot left and right guide grooves (B), and load.
Caution
•Be careful not to drop the roll and hurt yourself when loading it.
•Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when
loading the roll paper.
59
Important
• If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel,
remove the tape or paper band before loading the roll paper into the roll holder slot.
If you load the paper into the roll holder slot with the leading edge secured, only part of the roll
paper is fed to the paper feed slot, resulting in damage to the roll paper.
Note
•For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll
Holder."
6. Change Roll Holder Lock switch on roll unit to locked position.
7. Change feed flap switch on top of roll unit to feed icon position on the left.
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8. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly
beneath it, and feed roll paper until you hear a sound.
Important
• If the roll paper has become unwound, remove the slack before loading the roll paper.
• When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is
separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to
the roll, the roll paper will be damaged.
• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect
the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the
printing surface.
• If the paper is wrinkled or warped, straighten it out before loading it.
• Load the roll so that there is no gap between the right edge of the paper and the Roll Holder.
•Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this
case, you must feed the paper manually after setting Paper retention setting to Release on the
touch screen. Lift the release lever, advance the roll paper until its leading edge appears on
platen, lower the release lever, and then proceed to the next step. However, if Paper retention
setting is set to Release, automatic switching of the upper and lower rolls is not possible.
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9. Tap Start feeding.
The paper is now advanced.
10. Once paper feeding starts, you will need to do the following, based on the Manage
remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of
the Amount of Roll Paper Left.")
Manage re-
maining roll
amount
Barcodes Printer Operation After the Paper is Fed
Disable Printed A menu for selecting the media type appears on the touch
screen.
Tap media type loaded.
Not printed
Enable Printed The type and amount of paper left is automatically detected
based on the barcode printed on the roll.
There is no need to specify the type and length of the paper.
Not printed A menu for selecting the media type and length appears on the
touch screen.
After tapping the media type loaded, enter the length of the pa-
per loaded on the touch screen.
Important
• Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See
"Specifying the Cutting Method for Rolls.")
•When selecting the media type on the touch screen, make sure the media type set in the printer
driver and the media type loaded on the printer match.
Note
• For details on media types that you can select, see "Paper Information List."
•Adjusting the printhead alignment with the type of paper to be used in printing may enhance
printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.")
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Changing the Type of Paper
Follow these steps to change the type of paper specified on the printer after you have loaded paper.
If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the
media type selected before Enable was set is selected automatically, eliminating the need to set the media
type. (See "Using the Same Type of Paper Regularly.")
Important
• For best printing results, the printer fine-tunes the print head height and the feed amount for each type
of paper. Be sure to select the type of paper to use correctly before printing.
• Because the printer fine-tunes the feed amount for each type of paper, the margins and the size of
printed images may vary depending on the type of paper used. If margins and the size of images are
not as you expected, adjust the paper feed amount.
(See "Adjusting Feed Amount.")
• Rolls and sheets have different printing areas, and sheets having a larger bottom margin than rolls.
(See "Print Area.")
Changing the Type of Paper
Note
• When you load roll paper, a menu for selecting the media type appears on the touch screen. Tap the
media type.
If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to
Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")
1. Tap paper settings display area on Home screen of touch screen.
Note
•If the Home screen does not appear, tap the Home button.
2. Tap paper feed slot where paper whose type you want to change is loaded.
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3. Tap Paper settings.
4. Tap Type.
5. Tap media type of roll paper loaded in printer.
Important
• Be sure to select the correct paper type. If this setting does not match the loaded paper, it may
cause feed errors and affect printing quality.
Note
•For details on media types, see "Paper Information List." At the factory default settings, Plain
Paper is selected for the media type.
•When the release lever is operated, the settings automatically return to the last selected media
type.
Using the Same Type of Paper Regularly
Configure this setting so that current media type settings will be automatically selected when you load the
same type of paper later.
1. Tap Device settings on Home screen of touch screen.
Note
•If the Home screen does not appear, tap the Home button.
2. Tap Paper-related settings.
3. Tap Keep media type.
4. Tap Enable.
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Note
• The specified media type setting is updated in the following situations.
• When using sheets, if you send a print job before loading a sheet, the media type setting is
updated to match the type of paper specified by the print job.
• If a barcode is printed on the roll paper and you have set Manage remaining roll amount to
Enable in the operation panel menu, the media type setting is updated to match the media type
specified by the barcode.
• To change the media type setting, see "Changing the Type of Paper."
65
Specifying the Paper Length
When changing the length of paper after the paper has been advanced, specify the length as follows.
Note
• Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See
"Keeping Track of the Amount of Roll Paper Left.")
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap paper feed slot where paper whose length you want to change is loaded.
3. Tap Paper settings.
4. Tap Length.
5. Enter roll paper length.
Specify the roll length as follows.
1. Tap the gray numerical input field.
2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.
3. Check the entered length and tap OK.
66
Removing the Upper Roll from the Printer
Remove rolls from the printer as follows.
Note
• If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired
position. (See "Specifying the Cutting Method for Rolls.")
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Remove paper.
4. Tap Yes.
The roll is rewound.
Important
•If Manage remaining roll amount is set to Enable in the operation panel menu, a barcode is
printed on the leading edge of the roll paper.
Do not remove the roll before the barcode is printed. You will be unable to keep track of the
amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.")
5. Open top cover and lift output guide.
67
6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll.
7. Hold Roll Holder by its flanges (A) and remove from roll holder slot.
Note
•For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll
Holder."
8. Lower output guide and close top cover.
68
Removing the Lower Roll from the Roll Unit (Option)
Follow these steps to remove roll paper from the roll unit.
Note
• If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired
position. (See "Specifying the Cutting Method for Rolls.")
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Remove paper.
4. Check touch screen message and tap Yes.
The roll is rewound.
Important
•If Manage remaining roll amount is set to Enable in the operation panel menu, a barcode is
printed on the leading edge of the roll paper.
Do not remove the roll before the barcode is printed. You will be unable to keep track of the
amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.")
5. Using both hands, rotate roll holder in direction of arrow to rewind roll paper.
70
6. Change Roll Holder Lock switch on roll unit to release position.
7. Hold roll holder by its flanges (A) and remove from roll holder slot.
71
Removing Rolls From the Roll Holder
1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),
remove holder stopper from roll holder.
2. Remove roll holder from roll paper.
3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment.
• roll holder Side
• holder stopper Side
73
Important
• Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If
paper is not stored properly, the printing surface may become scratched, which may affect the printing
quality when you use it again.
74
Feeding Roll Paper Manually
After feeding the roll paper, you can move it forward and back.
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap or area.
3. Tap Feed/cut.
4. Tap or touch Advance and Rewind to move roll paper forward or back.
Note
•Tapping Advance or Rewind moves the roll paper approximately 0.04 inches (1 mm).
Touching Advance or Rewind moves the roll paper until you release the key. If "Cannot advance
the paper any more." appears on the touch screen, release the key.
5. Tap OK when you have determined position of roll paper.
75
Keeping Track of the Amount of Roll Paper Left
When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the
amount of remaining roll paper and the media type information are printed as a barcode and text when the
paper is removed. When Manage remaining roll amount is set to Enable and you load roll paper with a
printed barcode, the media type and remaining amount are automatically detected after the roll paper is
loaded. The barcode will be cut off after it has been read.
Important
• If the barcode on the roll paper is not detected, enter the media type and length on the touch screen.
Follow the steps below when setting Manage remaining roll amount to Enable.
1. Tap Device settings on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap Paper-related settings.
3. Tap Manage remaining roll amount.
4. Tap Enable.
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Specifying the Ink Drying Time for Rolls
When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface
during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait
for the ink to dry after printing.
Note
• If the Cutter touches the print surface on which the ink is not dry, the paper surface may become
scratched or soiled, or the paper surface may rub when the paper falls and the surface may become
soiled.
To wait for the ink to dry without allowing printed materials to fall after printing, set Cutting mode on the
printer menu to Eject cut. (See "Specifying the Cutting Method for Rolls.")
• The settings can also be made from the touch screen on the printer. From Paper settings, select
Paper settings > Advanced and set Pause between scans and Pause between pages.
Windows
1. Display the printer driver dialog box.
(See "How to Open the Printer Driver Setup Window.")
2. Select Main sheet and click Specify for Media Type.
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3. In the Paper Detailed Settings dialog box displayed next, select the desired values from
the lists for Between Pages and Between Scans in Drying Time, and then click OK.
(See "Main Tab Description.")
Mac OS
1. Choose Print in the application menu.
2. Select Paper Detailed Settings panel.
78
Specifying the Cutting Method for Rolls
How rolls are cut after ejection varies depending on printer settings.
Cutting Method Printer Setting Driver Setting
Automatic cut The roll is automatically cut by the cutter
blade according to the printer driver set-
tings.
Roll Paper
1/Roll Paper
2 > Paper
settings >
Advanced
> Cutting
mode
Automatic
cut
Automatic
Cutting
See "Cut-
ting Roll
Paper after
Printing"
(Win-
dows).
See "Cut-
ting Roll
Paper after
Printing"
(Mac OS).
Yes
Eject (when
the paper
surface is be-
ing scratch-
ed / to wait
for ink to dry)
Select this to move the cutter by touch
screen operation and cut paper. With Auto-
matic cut, the paper drops and may rub
against the basket, resulting in damage to
the print surface, but you can cut using this
method and supporting the paper so that it
does not drop to avoid damage to the pa-
per. Also, you can prevent paper that has
not dried from dropping by visually check-
ing the ink has dried, and then cutting the
paper.
After printing, tap Cut paper and cut the
roll paper on the cutter blade.
Eject cut Yes
Manual
(when using
media that
cannot be cut
with the cut-
ter blade)
Select this if the paper cannot be cut on the
cutter blade.
Cut each page from the roll using scissors.
For continuous printing (if you will cut each
page later), select Automatic Cutting >
Yes or select Print Cut Guideline.
User cut No, Yes, Print
Cut Guideline
Paper cutting
(to have the
roll cut at
your specified
position)
Select this when you want to cut the roll pa-
per by operating the cutter blade using the
touch screen after printing with No or Print
Cut Guideline selected in Automatic Cut-
ting in the printer driver.
Otherwise choose this option if you want to
cut the roll edge after loading a roll.
Roll Paper
1/Roll Paper
2 >
Feed/cut >
Cut paper
Yes No, Print Cut
Guideline
Note
• Automatic and Eject are valid only when you have selected Automatic Cutting > Yes in the printer
driver.
• With Eject, printing does not resume after a series of jobs have been printed continuously until the roll is
cut.
•Eject cut is the preset selection in Cutting mode for some types of paper. For this paper, we
recommend keeping the preset cutting mode.
80
• If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific
amount before cutting to prevent problems with cutting and paper ejection. This may create a wider
bottom margin, in some cases.
Cut rolls manually in the following cases:
Eject (when the paper surface is being scratched / to wait for ink to dry)
Important
• When cutting wide printed documents after ejection, have two people support the documents. If the
paper drops, printed documents may be damaged.
• Do not lift the paper when holding printed documents before cutting. If the paper rises, it may affect
the printing quality or cause rough cut edges.
Note
• Once the following step has been performed, the procedure can be started from step 7 the next time.
• Printing the second and subsequent times
• Printing after replacing with the same type of paper
1. Tap paper settings display area on Home screen of touch screen.
Note
•If the Home screen does not appear, tap the Home button.
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2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded.
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Cutting mode.
6. Tap Eject cut.
7. Print the job.
When printing is finished, the printer will stop without cutting.
8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll
paper.
Manual (when using media that cannot be cut with the cutter blade)
Note
•Once the following step has been performed, the procedure can be started from step 8 the next time.
•Printing the second and subsequent times
•Printing after replacing with the same type of paper
1. Tap paper settings display area on Home screen of touch screen.
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Note
•If the Home screen does not appear, tap the Home button.
2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded.
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Cutting mode.
6. Tap User cut.
7. When Do you want to set to detect the leading edge of the paper? is displayed, select
Detect (recommended).
8. Print the job.
The printer stops advancing the paper after printing.
9. Tap Advance paper.
Roll paper is fed to the specified cut position and then automatically stopped.
10. Cut the roll paper manually with scissors or the like.
83
11. Tap OK.
After the roll is rewound, it stops automatically.
Manual (for paper of which the leading edge rubs the printhead)
Note
• Once the following step has been performed, the procedure can be started from step 8 the next time.
• Printing the second and subsequent times
• Printing after replacing with the same type of paper
1. Tap paper settings display area on Home screen of touch screen.
84
Note
• If the Home screen does not appear, tap the Home button.
2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded.
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Cutting mode.
6. Tap User cut.
7. When Do you want to set to detect the leading edge of the paper? is displayed, select
Do not detect.
Note
• If you set the detection of paper leading edge to Do not detect, a margin of about 10 cm is
created at the paper leading edge when printing starts.
• When the detection of paper leading edge is set to Do not detect, printing will start at the
position at which the roll was set for the first printing after replacing a roll. Thus, the margin of
the paper leading edge will enlarge.
(See "Loading the Upper Roll on the Printer.")
8. Tap Back button twice to display roll paper screen.
9. Tap Feed/cut.
10. Tap or touch Advance or Rewindand align paper's leading edge with position (A).
85
11. Print the job.
The printer stops advancing the paper after printing.
12. Tap Advance paper.
Roll paper is fed to the specified cut position and then automatically stopped.
13. Cut the roll paper manually with scissors or the like.
14. Tap OK.
After the roll is rewound, it stops automatically.
Paper cutting (to have the roll cut at your specified position)
1. Tap paper settings display area on Home screen of touch screen.
86
Note
•If the Home screen does not appear, tap the Home button.
2. Tap paper feed slot where roll paper you want to cut is loaded.
3. Tap Feed/cut.
4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position.
5. Tap Cut paper.
6. Tap Yes.
After the roll paper is cut, it is rewound automatically.
87
Cutting the Leading Edge of Roll Paper Automatically
If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print
correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by
using Trim edge first in the touch screen menu.
The following settings are available for Trim edge first.
•Auto
If the leading edge of the paper is cut crooked and is not cut straight when loading roll paper, cut the
leading edge straight and eject the fragment of paper to prevent printing on the platen and soiling the
printer.
•Auto (default length)
The amount to cut from the leading edge of the paper varies depending on the media type and is cut to
a prescribed length. For the leading edge precut length, see "Paper Information List".
•Auto (specified length)
Specify the amount to cut from the leading edge of paper on the touch screen. The amount to cut from
the leading edge can be specified in the range of lengths that appear on the touch screen. The range of
lengths differs according to the media type.
Note
• The amount to cut from the leading edge of paper cannot be set shorter than the length that
appears on the touch screen.
•Manual
The amount to cut from the leading edge of paper can be adjusted by using the touch screen.
To cut the paper after adjusting, tap Cut paper and Yes.
After cutting the paper, tap Complete paper loading.
Note
• If you do not tap Complete paper loading after cutting the paper, you cannot print the next job.
•OFF
The edge is not cut and scraps are not removed.
Follow these steps to change the Trim edge first setting.
1. Tap paper settings display area on Home screen of touch screen.
88
Note
•If the Home screen does not appear, tap the Home button.
2. Tap or .
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Trim edge first.
6. Tap desired Trim edge first settings.
This setting takes effect the next time you load a roll.
89
Reducing Dust from Cutting Rolls
If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting
Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the
printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust
reduction according to the media type.
Important
• Do not set Cut-dust reduction to ON for paper that wrinkles easily, such as Plain Paper or lightweight
paper. If not cut properly, the paper may jam.
• Borderless printing is not available when Cut-dust reduction is set to ON. When performing borderless
printing, set Cut-dust reduction to OFF.
Follow these steps to set Cut-dust reduction to ON.
1. Tap paper settings display area on Home screen of touch screen.
Note
•If the Home screen does not appear, tap the Home button.
2. Tap or area.
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Cut-dust reduction.
90
6. Tap ON.
91
Automatically Switch Rolls
By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a
lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2
depending on the print job.
For details on how to switch between Roll 1 and Roll 2, see "How to Switch Paper Rolls" (Windows) or "How
to Switch Paper Rolls" (Mac OS).
Important
• If Paper retention setting is set to Release, automatic switching of roll paper cannot be used.
92
Loading Sheets in the Printer
Follow these steps to load sheets in the printer.
Important
• Printing on sheets is supported only when using the Stand. However, paper that is up to 16.5 inches
(420 mm) in length can also be loaded even without using a Stand.
• Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it.
• Load the paper straight. Loading paper askew will cause an error. (See "1317.")
Note
• Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled.
If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top
Cover.").
• Store unused paper in the original package, away from high temperature, humidity, and direct sunlight.
1. Select sheets as the paper source.
• If a print job was received
Sheets are automatically selected, and the media type and size specified by the print job are
shown on the touch screen.
Tap OK and Load paper..
• If no print job was received
1. Tap paper settings display area on touch screen.
Note
•If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Load paper. or Replace paper.
Note
•If any paper has been advanced that will not be used, a message is shown requesting you to
remove it.
94
Follow the instructions on the screen to remove the paper, and redo the operation.
2. Open top cover and lift release lever.
Important
• Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts
may damage them.
3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and
paper retainer (B), and align paper's far edge using the following steps.
1. Load while aligning with right side paper alignment line (C).
2. Align far edge of inserted sheet with leading edge of paper alignment line (D) as shown.
95
When you insert the sheet, it will adhere automatically to the surface of the platen.
Important
• Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will
cause an error.
•Warped paper may rub against the print head. Straighten paper if it is warped before loading.
Note
• You can also align the cut sheet based on its near edge. In this case, load the cut sheet aligning
its near edge with marks (A) on the platen and the right edge with the right-side paper alignment
line (B).
•You can adjust the vacuum strength holding the paper against the platen when the release lever is
up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum
strength. You can adjust the vacuum strength to 5 levels.
However, even if you increase the suction, it may not be sufficient to hold some types of paper
against the platen well. In this case, use your hand to load the paper.
•Sheets are held in place by suction through holes on the platen. Although the suction may
produce a noise when paper is loaded in some positions, it does not indicate a problem. If the
96
noise is distracting, try moving the paper over slightly to the left or right (up to 0.039 in / 1 mm)
while keeping it parallel to the paper alignment line.
• The suction remains on for about 30 seconds during loading. If you cannot finish loading a sheet
during this time, pull the sheet away and reinsert it to start the suction again.
4. Lower release lever and close top cover.
•If a print job was received
Tap OK to feed the paper and begin printing.
• If no print job was received
A menu for selecting the media type appears.
Select the media type loaded and tap OK.
The printer now starts feeding the paper.
Note
•For details on media types that you can select, see "Paper Information List."
97
Printing From a Desired Starting Point
Print on sheets from a desired starting point as follows.
Setting Detect paper width to Disable
1. Tap paper settings display area on Home screen of touch screen.
Note
•If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Paper settings.
4. Tap Advanced.
5. Select Detect paper width and tap Disable.
Load paper in the desired position to start printing from
Follow these instructions to load paper at the desired starting position for printing when Detect paper
width is set to Disable.
1. If you did not send a print job in advance, a menu for selection of the type of paper is
displayed.
Tap media type loaded.
Note
•If a print job was received before the paper was fed, the media type and size specified by the
job are shown on the touch screen.
Go to step 2.
98
2. When "[Detect paper width] is disabled. Do you want to keep it disabled and
continue?" appears on touch screen, tap Keep it disabled and continue.
3. Open top cover and check position where paper is loaded.
To start printing from the current position, close the top cover.
To reposition the paper, lift the release lever.
4. Load paper keeping right edge of paper aligned with extended line of paper alignment line
(A) on right side of printer and position from which to start printing aligned with groove (B)
at far end of platen.
99
5. Lower release lever and close top cover.
6. When screen for selecting paper size appears, select size of paper loaded.
100
Removing Sheets
Remove sheets from the printer as follows.
1. Tap paper settings display area on Home screen of touch screen.
Note
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Remove paper.
4. Check touch screen message and tap Yes.
5. When instructions for removing sheet appear on touch screen, lift release lever while
holding sheet, and remove sheet.
101
6. Lower release lever.
102
Parts of the Basket
A. Basket Rod (tag side)
Secures the cloth basket to the tips of the basket arm.
B. Basket Arm
Retains the basket rod (tag side).
By changing the length and the angle, you can make the basket suitable for various conditions.
When not using the basket, you can lower it and store alongside of the stand. (See "Storing the
Basket.")
C. Basket
A cloth tray that catches ejected documents.
D. White Tag
Marks indicating basket attachment orientation.
E. Basket Rewind Button
Press this button when rewinding the basket after it has been wound on the basket rod (tag side).
F. Basket Rod (cord side)
Secures the cloth basket on the rod holder.
G. Rod Holder
Retains the basket rod (cord side).
For instructions on using the basket, see "Using the Basket."
104
Using the Basket
By changing the following four items for the basket, which is a part of the optional Stand, you can use the
basket in various ways to suit your application.
• Length of basket arm
• Tilt of basket arm
• Attachment position of basket
• Length of basket
This section describes how to change the basket.
For specific examples of basket use, see "Example Basket Configurations."
Important
• When changing the position of the basket, first return the basket to a unwound state while pressing the
basket rewind button on the right end of the basket rod (tag side), and then make the change.
• If the basket rod (tag side) has come off the basket arm, attach it by inserting the projections on both
ends of the basket rod (tag side) into oval holes on the tip of the basket arm.
• When moving the printer, remove the basket.
• Do not apply excessive force to the basket. Doing so may damage the basket.
• If the cloth part of the basket becomes dirty, wipe off the dirt without washing. Washing it may affect the
performance of the basket.
Changing Length of basket arm
You can change the length of the basket arm in two steps.
To lengthen, expand the left/right basket arm in the direction of the arrow.
To shorten, contract the left/right basket arm in the opposite direction of the arrow.
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Important
• When lengthening the basket arm, first return the basket to an unwound state while pressing the
basket rewind button on the right edge of the basket rod (tag side), and then make the change.
Changing Tilt of basket arm
You can change the tilt of the basket arm in three steps.
Important
• If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled
out as far as possible.
• When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust
them.
Changing Attachment Position of basket
You can attach the basket rod (cord side) to the stand's rod holder or the front of the printer.
To attach, hang both sides of the basket rod (cord side) on the paired attachment locations shown in the
illustration.
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Important
• When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod
(A) are securely hooked onto the attachment parts.
Changing Length of basket
You can adjust the basket length by rotating the basket rod (tag side).
To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the
basket rewind button (A) on the right end of the basket rod (tag side). You can return the wound basket to
its original position.
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Example Basket Configurations
Various positions are possible for the basket that collects the printed materials.
In this section, we present the following five positions as examples of using the basket. Switch the position
of the basket to suit to the media type and the print job.
•Using Without roll unit (Position 1)
•Using With roll unit (Position 2)
•Printing on Large-Format or Easily Damaged Paper (Position 3)
•Stacking Printed Materials (Position 4)
•Moving Printed Materials to Next Work Area Immediately (Position 5)
For instructions on switching the basket position, see "Using the Basket."
Important
• If replacing the roll paper or using the roll unit as a take-up device, you must store the basket. For
instructions on storing the basket, see "Storing the Basket."
• If the printed materials collected are damaged or folded, select Eject cut in Cutting mode or use the
basket in a different position. (See "Specifying the Cutting Method for Rolls.")
Note
• For details on the printer dimensions when using the basket, see "Specifications."
Using Without roll unit (Position 1)
You can use the basket in the following positions when not using the roll unit.
Important
• The number of sheets that can be collected in the basket is one. If printing multiple pages, print after
removing each sheet.
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• If using the roll unit as a feed device, we recommend using it as described in "Using With roll unit
(Position 2)".
• If using the roll unit and using the Position 1 basket, the printed materials may come in contact with
the roll unit depending on the paper, resulting in damage.
• If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut end
enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless
Printing or Trim edge first when loading the paper.
• Roll paper up to 62 inches (1,575 mm) in length can be collected in the basket. If printing on longer
roll paper, use as described in "Printing on Large-Format or Easily Damaged Paper (Position 3)" or
use with the roll unit as the take-up device.
Using With roll unit (Position 2)
You can use the basket in the following positions when using the roll unit as a feed device.
This position is useful also when rewinding printed roll paper by hand.
Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the
printer, and extend the basket arm as far as possible at the angle shown to achieve this position.
You can adjust the basket length so that it is easy to use.
Important
• You can place up to approximately 4.41 lbs (2 kg) of printed materials in the basket. If the weight of
the printed materials is greater than that, the basket may fall over.
Printing on Large-Format or Easily Damaged Paper (Position 3)
If printing on large-format or easily damaged paper, you can use the basket in the following position.
Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the
printer, extend the basket arm as far as possible, and lower it to the angle shown. Next, adjust the length
so that the basket is pulled into this position.
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Important
• Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the
printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.")
• Be extra careful when using paper that tends to curl or is damaged easily in this position.
• With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten
out the paper. Printed documents may be damaged if the paper is curled or bent.
• Depending on the paper, the paper may be caught between the output guide and the basket when
being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may
be damaged.
Stacking Printed Materials (Position 4)
You can use the basket in following positions when you want to stack printed materials.
Move the basket rod (cord side) to the lower of the two pairs of attachment locations on the front of the
printer, extend the basket arm as far as possible in the angle shown. Next, adjust the length so that the
basket is pulled into this position.
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Important
• You can stack up to 10 sheets of A2 Portrait Glossy Photo Paper and 20 sheets of Heavyweight
Coated Paper HG with the basket in this position. If you stack more than this, it may damage the print
side of the paper or cause the basket to fall over.
• In the following cases, use as described in "Using Without roll unit (Position 1)" or "Using With roll
unit (Position 2)". If printing multiple pages in these positions, print after removing each sheet.
• Paper other than Glossy Photo Paper/Heavyweight Coated Paper HG
• Printed materials other than A2 portrait
• Paper curls an extreme amount due to paper characteristics and printing environment
• If there is not much paper remaining on the roll, and the paper curls an extreme amount
Moving Printed Materials to Next Work Area Immediately (Position 5)
You can use the basket in the following position when moving the printed materials to the next work area
immediately.
Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the
printer, extend the basket arm as far as possible in the angle shown. Next, adjust the length so that the
basket is pulled into this position.
Important
• Be extra careful when using paper that tends to curl or is damaged easily in this position.
• With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten
out the paper. Printed documents may be damaged if the paper is curled or bent.
• Depending on the paper, the paper may be caught between the output guide and the basket when
being ejected. In this case, fix the paper that is caught. If the paper is caught, printed documents may
be damaged.
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Storing the Basket
Store the basket in the following two positions when not in use. Select the position to suit the circumstances.
•If Changing Roll Paper or Using roll unit as Take-up Device
•Using Without basket (Only When roll unit Is Not Used)
If Changing Roll Paper or Using roll unit as Take-up Device
If replacing the roll paper or using the roll unit as a take-up device, store the basket.
You can store the basket, by attaching the basket rod (cord side) to the rod holder, lowering the basket arm
until level, and then pushing as far back as possible.
Important
• If changing the basket position, first release and rewind the basket. If it is not released and rewound,
the change may not be performed smoothly, or the basket may be damaged. (See "Using the
Basket.").
• If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled out
as far as possible.
• If the basket rod (tag side) has come off the basket arm, attach it by inserting the projections on both
ends of the basket rod (tag side) into oval holes on the tip of the basket arm.
• Do not apply excessive force to the basket. Doing so may damage the basket.
Using Without basket (Only When roll unit Is Not Used)
If you are not using the roll unit, you can easily store the basket by holding the thick parts of the left/right
basket arm in the Position 1 (See "Example Basket Configurations.") state, and moving them in the
direction of the arrow.
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Parts of the Roll Unit
A. Roll Holder Lock Switch
Locks and releases the Roll Holder loaded in the roll unit.
B. Feed Mode Lamp
Lights up when you have selected the feed mode on the roll unit.
C. Auto Take-up Lamp
Lights up when the paper is being taken up.
D. Pause Lamp
Lights up when the paper winding is paused.
E. Take-up Button
You can rotate the roll unit the desired amount as long as winding is not in progress. When the winding
direction is set to inward winding, the unit takes up the paper; when it is set to outward winding, the unit
rewinds the paper.
F. Rewind Button
You can rotate the roll unit the desired amount as long as winding is not in progress. When the winding
direction is set to inward winding, the unit rewinds the paper; when it is set to outward winding, the unit
takes up the paper.
G. Auto Take-up/Pause Button
Pauses and resumes the taking up of paper.
H. Inward/Outward Winding Changeover Switch
Changes the winding direction when the paper is wound (inward winding and outward winding).
I. Take-up Mode Lamp
Lights up when you have selected the take-up mode on the roll unit.
J. Roll Holder Slot
Slide the Roll Holder into these guide grooves.
K. 3-Inch Paper Core Attachment
Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core.
L. Feed Flap Switch
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Change the feed flap position depending on the roll unit mode.
M. Roll Holder
Load the roll on this holder.
N. Holder Stopper
This part secures the roll paper on the Roll Holder.
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Roll Unit
The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the
printer and as a take-up device that automatically takes up the printed roll paper.
Switch between these two functions depending on the circumstances.
For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
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Switching Roll Unit Modes
Before using the roll unit, follow these steps to select the mode you want to use.
Important
• After switching the roll unit function, you must use a separate computer to apply the roll unit settings to
the printer driver. For details, see "Reflect Roll Unit Settings in the Printer Driver" (Windows) or "Reflect
Roll Unit Settings in the Printer Driver" (Mac OS).
• If you change the roll unit from a take-up device to a feed device, first cut the paper that has been taken
up.
1. Tap paper settings display area on Home screen of touch screen.
Important
• If the Home screen does not appear, tap the Home button.
2. Tap or area.
3. Change function of roll unit.
•Using as feed device
1. Tap Roll unit use setting.
2. Tap ON when message confirming roll unit's change to feed mode appears.
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Note
• If you change the mode without cutting the roll paper with the printer's cutter, a screen
confirming whether or not the paper taken up has been cut appears after you tap ON. If
the paper has not been cut, select No and cut the paper that has been taken up first.
3. Load roll paper on roll unit.
For details, see "Loading the Lower Roll on the Roll Unit (Option)."
•Using as take-up device
1. Tap Roll unit use setting.
2. Tap ON when message confirming roll unit's change to take-up mode appears.
3. Tap to select paper cutting settings when using take-up mode.
Note
•If you selected Do not cut, the roll paper will not be cut after printing regardless of the
Cutting mode setting (See "Specifying the Cutting Method for Rolls.") on the printer.
Select this option when you want to print multiple pages consecutively without cutting.
• If you selected Use the cutting mode setting, cutting for each page will be performed
according to the Cutting mode setting (See "Specifying the Cutting Method for Rolls.") on
the printer.
• If you select Use the cutting mode setting, and Automatic Cutting is set in the Cutting
mode settings (See "Specifying the Cutting Method for Rolls.")on the printer, we
recommend setting Wind up after cutting to Enable. When set to Disable, a printed
document that has been taken up is cut automatically without being pressed, resulting in
fraying.
• If roll paper is loaded from the roll unit to the printer, a screen confirming whether or not to
remove the roll paper appears. If you select Yes, the roll paper is positioned so that it can
be removed and the roll unit changes to a take-up device.
4. Tap Yes or No when message confirming whether roll unit will be used immediately in take-up
mode appears.
If you tap Yes, the steps for loading the paper on the roll unit appear on the touch screen.
If you tap No, the operation ends here. Load the paper on the roll unit when printing. However,
in this case, you must load the paper while printing is progressing, so instructions will not
appear on the touch screen.
For details on loading paper on the roll unit set as a take-up device, see "Using the Roll Unit In
Take-Up Mode."
Note
•If you select Yes, a margin of approximately 23.62 inches (600 mm) is generated at the
leading edge because the roll paper advances to the roll unit before printing.
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Using the Roll Unit In Take-Up Mode
Important
• For details on the roll paper compatible with winding, see "Paper Information List.".
• Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on
the printer touch screen. (See "Switching Roll Unit Modes.")
• The following operation assumes that the roll holder is not installed on the roll unit and that roll paper is
not loaded on the roll holder. If the roll holder is installed on the roll unit, first remove the roll holder from
the roll unit, and then remove the roll paper loaded on the roll holder. (See "Removing the Lower Roll
from the Roll Unit (Option).") (See "Removing Rolls From the Roll Holder.")
• Paper winding is possible until the outer diameter of the wound paper is the same as the outer diameter
of the holder stopper.
• When printing on lightweight paper or without a border, the border of the paper may get wrinkled
coming in contact with the roll holder, resulting in poor winding. If these problems occur when winding
using a 2-inch core, remove the spacer held in place by 4 hex screws on the roll holder flange, and then
wind.
1. Store basket. (See "Storing the Basket.")
2. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),
remove holder stopper from roll holder.
3. If taking up roll paper whose paper core has an inner diameter of 3 inches (76.2 mm), insert
3-Inch Paper Core Attachment in roll holder and holder stopper.
Align the 3-Inch Paper Core Attachment tabs (A) with the holes on the roll holder or holder stopper (B)
and insert firmly.
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roll holder Side holder stopper Side
4. Insert paper core, which is for winding roll paper, into roll holder.
Important
• We recommend using a paper core that is wider than the paper to be wound when winding paper.
If you use a narrower paper core, use with a gap between the holder stopper and the paper.
•Always use a paper core for winding that is the same thickness or is thicker than the roll paper's
paper core. If you use a paper core that is thinner, it may affect take up.
5. Insert holder stopper from left into roll holder as shown, and then while holding in position
(B), push firmly until holder stopper flange (A) touches roll paper. Lift holder stopper lever
(C) from shaft to lock.
6. Change Roll Holder Lock switch on roll unit to release direction.
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7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll
holder slot left and right guide grooves (B), and load.
8. Change Roll Holder Lock switch on roll unit to lock direction.
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9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned
with ● (B) position on the take-up icon.
10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding
direction.
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Note
• For the winding direction of the roll paper, you can select either outward winding to make the
printed surface on the outside of the roll or inward winding to make the printed surface on the
inside of the roll.
11. Follow these steps to secure the leading edge of the roll paper to the paper core with tape.
•If message appears on touch screen to confirm whether or not to advance paper automatically so
it can be secured with tape
1. Tap Yes.
The leading edge of the roll paper advances until it is close to the roll unit.
2. Hold center of leading edge of roll paper, align right edge of take-up spool paper core's right
edge and tape center to paper core while pulling on roll paper evenly.
Outward Winding Inward Winding
Important
• If winding with inward winding, you must pass the leading edge of the roll paper to the
back of the paper core and secure with tape. If this operation is difficult, you can also
remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass
the roll paper to the back of the paper core.
3. Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly, and
secure with tape.
4. While making sure that roll paper is flat, secure left edge of roll paper to paper core with tape.
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Outward Winding Inward Winding
Important
•Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of
the edges so that neither end of the roll paper lift up.
• When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a
rewinding problem may result.
•If you use a paper core narrower than the paper to be wound, adjust the position of the
holder stopper, so that there is a gap between the holder stopper and the paper.
5. Make sure the leading edge of the roll paper is not lifting up from the paper core, and if there
are places lifting up, tape in additional places so that the paper does not lift up.
6. Push roll holder downward, check that roll holder is not lifting up, and tap OK.
Outward Winding Inward Winding
Important
•If the roll holder lifts up, it may cause an error.
7. To stabilize operations when starting taking up, advance roll paper with operation panel and
wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.")
8. Push roll holder downward again, and check that roll holder is not lifting up.
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The winding preparation is complete. When printing to the roll starts, the roll paper can be
automatically wound.
• If Ready to print. appears on touch screen
1. Manually advance roll paper (See "Feeding Roll Paper Manually.") or start printing, and wait
for leading edge of roll paper to reach roll unit.
2. Hold center of leading edge of roll paper, align right edge of take-up spool paper core's right
edge and tape center to paper core while pulling on roll paper evenly.
Outward Winding Inward Winding
Important
•If winding with inward winding, you must pass the leading edge of the roll paper to the
back of the paper core and secure with tape. If this operation is difficult, you can also
remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass
the roll paper to the back of the paper core.
3. Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly, and
secure with tape.
4. While making sure that roll paper is flat, secure left edge of roll paper to paper core with tape.
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Outward Winding Inward Winding
Important
•Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of
the edges so that neither end of the roll paper lift up.
• When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a
rewinding problem may result.
•If you use a paper core narrower than the paper to be wound, adjust the position of the
holder stopper, so that there is a gap between the holder stopper and the paper.
5. Make sure the leading edge of the roll paper is not lifting up from the paper core, and if there
are places lifting up, tape in additional places so that the paper does not lift up.
6. Push roll holder downward and check that roll holder is not lifting up.
Outward Winding Inward Winding
Important
•If the roll holder lifts up, it may cause an error.
7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction
and press Auto Take-up/Pause button.
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The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up
lamp lights up instead.
The winding preparation is complete. During printing, the winding starts. Before printing, the
winding starts at the same time as the printing.
Important
• When winding inwardly, loosening of the wound paper can be prevented by pressing the
roll paper with the arm. However, doing so may produce pressure traces on the paper. In
this case, tap the roll unit area of the media information display area and set Paper
retention setting to Release.
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Removing Printed Paper from the Roll Unit
Note
• By tapping the paper settings display area and then area when setting Take-up mode and setting
Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the
paper is cut after printing, the next paper will be automatically taken up after that. However, be careful
when using easily damaged roll paper because the roll paper touches the roller when paper is cut.
1. Tap paper settings display area on Home screen of touch screen.
Important
• If the Home screen does not appear, tap the Home button.
2. Tap area.
3. Tap Feed/cut.
4. Tap Advance or Rewind to advance roll paper a little.
With the winding direction set to outward winding, advance the length of one circumference of the roll or
more to protect the print side.
5. Tap Cut paper.
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6. Hold printed paper between output guide and roll unit, then tap Yes.
The roll is now cut.
Important
• When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper,
the paper may fall to the floor and become soiled.
7. While holding trailing edge of printed paper, press Take-up or Rewind button to wind
printed paper.
Apply adhesive tape to the rewound paper to hold it in place, if necessary.
Important
• Be careful not to scratch the printed surface.
8. Change Roll Holder Lock switch on roll unit to release side.
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9. Hold roll holder by its flanges (A), and remove from roll unit.
10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B),
remove holder stopper from roll holder.
11. Remove printed material that has been taken up, from roll holder for each paper core.
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132
Changing Settings from Operation Panel/Web Browser
Operations and Touch Screen
Operation Panel
Touch Screen
Checking Instructions During Printer Operations
Changing Settings from Operation Panel
Printer Menu Operations
Menu Operations
Menu Structure
Changing Settings from Operation Panel
Setting Items on Operation Panel
Status Print
Changing Printer's Setting Using Web Browser
Changing Settings Using Web Browser
Changeable Setting Items Using Web Browser
Setting Password
Registering Printer's Root Certificate to Web Browser
Setting Mail Server
Receiving Printer Status by E-mail
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Operation Panel
A. ON button/ON lamp
Turns the printer on and off.
Turning the Printer On and Off
The ON lamp is lit when the printer is on or in Sleep mode.
B. Home button
The Home screen appears.
Touch Screen
C. Back button
Displays the screen before the current screen.
D. Stop button
Cancels print jobs in progress and ends the ink drying period.
E. touch screen
Shows printer menus, as well as the printer status and messages. You can select menu items and
display buttons by gently touching the screen with your fingertip.
Touch Screen
F. Status lamp
• Flashing (white)
During printing, the Data lamp flashes when the printer is receiving or processing print jobs.
Otherwise, this lamp flashes when the print job is paused or the printer is updating the firmware.
• Lit (orange)
A warning message is displayed.
• Flashing (orange)
An error message is displayed.
• Off
There are no active print jobs, warnings, or errors.
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Note
• When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode.
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Touch Screen
After the printer starts up, the Home screen appears on the touch screen.
From the Home screen, you can check the printer status and select the maintenance, settings, and other
menus. Flick the Home screen up and down, and select the display position.
Basic Touch Screen Operations
A. Printer Information Display Area
Displays the printer status, messages, and other information. Tap this item when a message appears to
view the message on the list screen and to jump to the screen with detailed information and operations.
B. Ink Display Area
Displays the ink status. Tap this item to view the remaining amount of ink and how to replace the ink
tanks.
C. Paper Setting Display Area
Displays the media information for each feeding location. Tap this item to configure the size and type of
the paper loaded.
D. Other Menu Items
Displays the items used to perform maintenance and configure the various settings.
Printer Menu Operations
Basic Touch Screen Operations
You can select various functions and settings by gently touching and swiping the touch screen with your
fingertip.
Important
• Take the following precautions when operating the touch screen. Otherwise, the touch screen may
malfunction or become damaged.
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• Do not forcibly press the touch screen with your finger.
• Do not press the touch screen with an object other than your finger (such as a ballpoint pen,
pencil, fingernail, or other object with a sharp tip).
• Do not operate the touch screen with wet or dirty hands.
• Do not place objects on top of the touch screen.
• Do not place a protective film over the touch screen. Removing it can damage the touch screen.
Tap
Gently touch with your fingertip and then release.
Use this when selecting an item on the screen.
Touch
Gently touch with your fingertip.
To go (or return) to a menu or list, touch the directional mark.
Flick
Drag and release your finger up, down, left, or right.
Use this to quickly scroll through a menu or list.
Drag
Move your finger up, down, left, or right while gently keeping it in contact with the touch screen.
Use this to move a menu or list while viewing it.
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Notification Messages
When the ink is low or there is another notification, New notice. appears in the printer information display
area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap
a message to display the message details screen to view the details and take action.
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Checking Instructions During Printer Operations
You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing
other operations.
How to view instructions
Once you complete an action described in the instructions, the printer detects the action and switches to
the next instruction screen.
Operation screens are switched every 3 seconds, and the sequence of operations is shown repeatedly.
For actions the printer cannot detect, tap OK to display the instruction screen for the next step.
Example: Ink tank replacement
140
141
Printer Menu Operations
The printer menu is classified into regular menu items available when no print job is in progress and menu
during printing items only available while printing is in progress.
Flicking HOME screen and tapping the menu displays each setting item.
The menus below are available.
1. Printer status
Displays the printer status and LAN connection status.
2. Ink status
Displays the ink status.
3. Paper information
Perform paper settings. (grays-out while a print job is in progress)
4. Maintenance
Perform maintenance settings. (grays-out while a print job is in progress)
5. Job management
Perform job management settings.
6. Print from USB flash drive
Perform print settings when you print data on a USB flash drive.
7. LAN settings
Perform LAN settings. (grays-out while a print job is in progress)
8. Device settings
Perform various printer settings. (grays-out while a print job is in progress)
9. Printer information
Displays various printer information.
Note
• By default, menu settings apply to all print jobs. However, for settings that are also available in the
printer driver, the values specified in the printer driver take priority.
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Menu Operations
The operation panel features a touch screen (A) and buttons (B).
Touch icons on the touch screen's HOME screen to select menus.
A. Touch screen
B. Buttons on the operation panel
Basic Touch Screen Operations
Tap the touch screen lightly or use other gestures to access various functions and settings.
Important
• Note the following touch screen precautions to avoid malfunction or damage to the printer.
• Do not press hard against the touch screen.
• Do not press the touch screen with objects other than your finger, especially sharp objects, such
as pens, pencils, or nails.
• Do not touch the touch screen if your hands are wet or dirty.
• Do not place any objects on the touch screen.
• Do not apply a screen protector to the touch screen. Removing it may damage the touch screen.
• Tap
Touch lightly and briefly with your fingertip.
Tap to select an item on the screen, for example.
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• Touch
Touch with your fingertip, pressing lightly.
Keep touching the "next" (or "back") icon to move forward or back through menus or a list
continuously, for example.
• Flick
Flick up, down, left, or right on the screen with your finger.
Flick to move forward or back through menus or a list, for example.
• Drag
While lightly touching the screen, move your finger up, down, left, or right.
Drag to move listed items or a list while viewing them, for example.
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Example of Using Touch Screen
These touch screen operations are available when you print data on a USB flash drive.
Drag up or down, and then tap an item to select it.
Tapping A displays the print settings menu.
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Drag up or down, and then tap an item to select it.
After the list is displayed, tap a setting to select it.
Tap D to confirm the settings.
Tap B to display the screen for selecting the number of copies.
Tap a number to specify the number of copies, and then tap OK.
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Tap C to display the preview screen.
Touch the Back button to return to the previous screen.
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Menu Structure
•Ink information
Current estimated ink levels
Replace
Order ink now
•Paper settings
Roll paper 1
Replace paper
Feed/cut
Remove paper
Paper settings
Width/Length/Type/Advanced
Roll paper 2
Replace paper
Feed/cut
Remove paper
Roll unit use setting
Paper settings
Width/Length/Type/Advanced
Take-up mode
Roll unit use setting
Auto feed to take-up position
Skip errors during take-up
ON/OFF
Wind up after cutting
Enable/Disable
Paper retention setting
Release/Retain
149
Use in take-up mode
Use/Do not use
Manual
Replace paper
Remove paper
Paper settings
Page size/Type/Advanced
•Maintenance
Print nozzle check pattern
Print head cleaning
Cleaning
All colors/Pattern 1/Pattern 2/Pattern 3
Deep cleaning
All colors/Pattern 1/Pattern 2/Pattern 3
System cleaning
All colors/Pattern 1/Pattern 2/Pattern 3
Print head alignment
Auto (standard)
Roll paper 1/Roll paper 2/Manual
Auto (fine)
Roll paper 1/Roll paper 2/Manual
Manual
Roll paper 1/Roll paper 2/Manual
Paper feed adjustment
Set priority
Roll paper 1
Auto/Prioritize print quality/Prioritize length accuracy
150
Roll paper 2
Auto/Prioritize print quality/Prioritize length accuracy
Manual
Auto/Prioritize print quality/Prioritize length accuracy
Adjust print quality
Auto/Manual
Adjust feed length
Print alignment pattern
Roll paper 1/Roll paper 2/Manual
Change adjustment values
Color calibration
Auto adjust
Roll paper 1/Roll paper 2/Manual
Enable/disable adjustment values
Enable/Disable
Adjustment information
Roll paper 1/Roll paper 2/Manual
Calibration guide setting
Enable/Disable
Reset adjustment values
Maintenance cartridge info
Maintenance cartridge usage
Replace
Head replacement
Replace cutter blade unit
Platen cleaning
Prepare to transportation
151
Move indoors on the same floor
Move indoors to a different floor
Transport outdoors
•Job management
Print job
List of print jobs
Delete/Priority printing/Release hold
Saved job
Job box list
Job list
Delete/Start print
Print the job list
Job history
Display job history
Print job history
Pause printing
Enable
Disable
•Print from USB flash drive
Folder/file list
Number of copies
Preview
Settings
Start print
•LAN settings
Change LAN
Activate wired LAN
152
Activate wireless LAN
Activate direct connect.
Disable LAN
Wireless LAN setup
Cableless setup
Standard setup
WPS (Push button method)
Other setup
Advanced setup/WPS (PIN code method)
•Device settings
Test print
Print nozzle check pattern
Status print
Status print (administrator)
Print LAN details
Print setting print
Print advanced paper settings
Print job history
Print menu map
Print settings
Print head movable width setting
Data width/Maximum movable width/Paper width
Prioritize paper size
Enable/Disable
PDF print settings
Print quality settings
Color mode
Monochrome/Color
153
Matching method
Perceptual (Photo)/Saturation (Poster)
Print quality
Standard/High/Highest
Input resolution
600 dpi/300 dpi
Paper settings
Paper src
Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man-
ual
Margin
3mm/5mm
Rotate
0 degrees/90 degrees
Fit paper
ON/OFF
Display during process
Warning display
Enable/Disable
JPEG print settings
Print quality settings
Color mode
Monochrome/Color
Matching method
Perceptual (Photo)/Saturation (Poster)
Print quality
Standard/High/Highest
Input resolution
600 dpi/300 dpi
154
Paper settings
Paper src
Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man-
ual
Margin
3mm/5mm
Rotate
0 degrees/90 degrees
Fit paper
ON/OFF
Print from USB flash settings
Color mode
Monochrome/Color
Print qlty
Standard/High/Highest
Paper src
Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual
Rotate
0 degrees/90 degrees
Fit paper
ON/OFF
Print setting print
LAN settings
Change LAN
Activate wired LAN
Activate wireless LAN
Activate direct connect.
Disable LAN
Wireless LAN setup
155
Cableless setup
Standard setup
WPS (Push button method)
Other setup
Advanced setup/WPS (PIN code method)
Confirm LAN settings
LAN setting list
WLAN setting list
Direct connection setting list
Print LAN details
Other settings
Set printer name
TCP/IP settings
IPv4
IP address/DNS server/Proxy server
IPv6
Enable/disable IPv6/IPsec settings/Use DHCPv6/Manual address/DNS server
WSD setting
Enable/disable WSD
Enable/Disable
Optimize inbound WSD
Enable/Disable
Timeout setting
20 minutes/15 minutes/10 minutes/5 minutes/1 minute
Bonjour settings
Enable/disable Bonjour
Enable/Disable
Service name
IEEE802.1X settings
156
Authentication
Do not use/TLS/TTLS/PEAP
EAP-TTLS internal auth. method
MSCHAPv2/PAP
Weak encryption restriction
Restrict/Do not restrict
Weak certificate restriction
Restrict/Do not restrict
Advanced setup
User-ID/Username/Password/Authentication server name
Last authentication result
SNTP settings
Client operation status
Active/Inactive
NTP/SNTP server address
Polling interval
Spanning tree setting
Active/Inactive
LPR protocol setting
Enable/Disable
RAW protocol
ON/OFF
LLMNR
ON/OFF
Wireless LAN DRX setting
Enable/Disable
Wired LAN DRX setting
Enable/Disable
Direct connection settings
157
Update SSID/password
Direct connection device name
Connection request confirmation
Yes/No
Reset SSL certificates
Reset LAN settings
Paper-related settings
Manage remaining roll amount
Enable/Disable
Roll paper auto switching
Identify size/Do not identify size
Keep media type
Enable/Disable
Detect paper setting mismatch
Pause/Display warning/Do not detect/Hold job
Paper retention setting
Release/Retain
Advanced paper settings
Paper size recognition settings
Cut sheet setting 1/Cut sheet setting 2/Roll paper setting 1/Roll paper setting 2
Adjust roll unit
Print advanced paper settings
Reset paper settings for all paper
Auto maintenance settings
Auto nozzle check
Standard/1 page/10 pages/Disable
Nozzle check error display
Enable/Disable
158
System cleaning frequency
Standard/Short
Print pattern after new head
ON/OFF
Hard disk settings
Output method
Print/Print (auto delete)/Save to job box
Save first and print
ON/OFF
Common job box setting
Print/Print (auto delete)
Data deletion
Fast/Fast secure/Secure
Monitoring service settings
Enable/disable monitoring service
Enable/Disable
Communication test
Yes/No
Communication log
Device user settings
Energy saving settings
Auto power off
5 minutes/10 min./30 min./1 hour/4 hours/8 hours/12 hours/OFF
Sleep timer
5 minutes/10 min./15 min./20 min./30 min./40 min./50 min./60 min./210 min.
Operation restrictions
Job history
Restrict/Do not restrict
159
Remote UI
Restrict/Do not restrict
Print from USB flash drive
Restrict/Do not restrict
Use USB connection
Use/Do not use
Date/time setting
Date display format
YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY
Time zone (GMT)
0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1
Length unit setting
Meters/Feet/inches
Buzzer setting
Enable/Disable
EOP timer setting
10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes
Job history sending setting
Send/Do not send
Language selection
Administrator password setting
Remote UI or other tools/LCD, Remote UI, or other tools
•Printer information
System information
Hard disk information
Error history
Hardware error
Recoverable error
160
Records of use
Head information
Head alignment performance log
Values applied with auto settings
161
Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Print head movable width setting as an example.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
The Device settings screen appears.
3. Tap setting item to adjust.
The setting screen for the selected item appears.
4. Tap setting item.
5. Tap setting to specify.
162
Setting Items on Operation Panel
Note
• The administrator password is required to change some setting items if it is enabled for changing
settings using the operation panel.
For more on setting items which the administrator password is required:
Setting Administrator Password on Operation Panel
Items for Security
Administrator password setting
Items for Printer
Device user settings
Hard disk settings
Language selection
Items for Paper/Printing
Paper-related settings
Print settings
Items for Maintenance/Management
Job management
Printer information
Test print
LAN settings
Auto maintenance settings
Special administration mode
164
Job management
Select this setting item from HOME screen.
•Print job
Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this
menu.
•Saved job
Displays the saved print job list. You can print job list on each saving box.
Note
• Enter the password if it is enabled for a personal box using Remote UI.
•Job history
Important
• The administrator password is required to display the job history if it is enabled for changing
settings using the operation panel.
◦Display job history
Displays the print job history. Tapping a print job displays the details.
◦Print job history
Prints out the print job history.
•Pause printing
Selecting Enable while a print job is in progress pauses the print job after the current job is completed.
165
Test print
Select this setting item from Device settings.
•Print nozzle check pattern
Prints out the nozzle check pattern.
Checking for Nozzle Clogging
•Status print
Prints out the printer status and setting value information.
Status Print
•Print LAN details
Prints out the network information list.
Printing Network Settings
•Print setting print
Prints out the print settings list.
•Print advanced paper settings
Prints out the setting values specified by Advanced paper settings.
•Print job history
Prints out a record of print jobs, including the paper type and size, amount of ink consumed, and so on.
Ink consumption indicates a rough estimate of the amount of ink consumed per print job.
Job management
•Print menu map
Prints out the menu list.
166
Print settings
Select this setting item from Device settings.
•Print head movable width setting
Adjusts the print head movable width.
•Prioritize paper size
Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or
images in the margin are not printed.
Select Disable to give priority to printing text or images.
Note
• The printed paper length is longer than the actual paper length. This is because the printed paper
includes the upper/lower margins specified by Roll Paper Safety Margin and Leading Edge
Margin in the printer driver and excludes the paper margins.
•PDF print settings
Performs PDF print settings.
•JPEG print settings
Performs JPEG print settings.
•Print from USB flash settings
Performs settings for printing data saved on the USB flash drive.
Setting Items for Printing Using Operation Panel
•Print setting print
Prints out the print settings list.
167
LAN settings
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
•Change LAN
Enables either wireless LAN, wired LAN, or direct connection. You can also disable all.
•Wireless LAN setup
Selects the setup method for wireless LAN connection.
Note
• You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case,
enable wireless LAN.
◦Cableless setup
Select if you specify the settings of the access point information to the printer directly from a device
(e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions
of the connecting device for the setup procedure.
◦Standard setup
Select when you perform settings for wireless LAN manually using the operation panel of the printer.
◦WPS (Push button method)
Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi
Protected Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦Other setup
■Advanced setup
Select when you perform settings for wireless LAN manually. You can specify multiple WEP
keys.
■WPS (PIN code method)
Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
•Confirm LAN settings
The list of wireless/wired LAN settings or the direct connection of this printer is displayed on the touch
screen.
For more information on the printer's network setting is printed out:
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with
care.
168
◦LAN setting list
The list of wired LAN settings of this printer is displayed on the touch screen.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv4 DNS dynamic setting Active/Inactive
IPv4 DNS host name XXXXXXXXXXXX
IPv4 DNS domain name XXXXXXXXXXXX
IPv6 address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 subnet prefix length XXX (up to 3 digits)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
IPv6 manual address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 manual prefix length XXX (up to 3 digits)
IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 1 XXX (up to 3 digits)
IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 2 XXX (up to 3 digits)
IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 3 XXX (up to 3 digits)
169
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 4 XXX (up to 3 digits)
IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
DHCPv6 Active/Inactive
DHCPv6 stateful address XXXXXXXXXXXX
DHCPv6 stateful prefix length XXX (up to 3 digits)
IPv6 primary DNS server address XXXXXXXXXXXX
IPv6 secondary DNS server add. XXXXXXXXXXXX
IPv6 DNS dyn. update: manual Active/Inactive
IPv6 DNS dyn. update: stateless Active/Inactive
IPv6 DNS dyn. update: stateful Active/Inactive
IPv6 Use IPv4 host/domain name Active/Inactive
IPv6 DNS host name XXXXXXXXXXXX
IPv6 DNS domain name XXXXXXXXXXXX
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
Authentication TLS/TTLS/PEAP/TTLS/PEAP/EAP-TTLS internal auth. method/
MSCHAPv2/PAP/Do not use
EAP-TTLS internal auth. method MSCHAPv2/PAP
Weak encryption restriction Restrict/Do not restrict
Weak certificate restriction Restrict/Do not restrict
Authentication server name XXXXXXXXXXXX
Client operation status XXXXXXXXXXXX
170
NTP/SNTP server address XXXXXXXXXXXX
Polling interval XXXXXXXXXXXX
Spanning tree setting XXXXXXXXXXXX
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX
Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
("XX" represents alphanumeric characters.)
◦WLAN setting list
The list of wireless LAN settings of this printer is displayed on the touch screen.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
SSID XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Communication mode Infrastructure
Channel XX (up to 2 digits)
Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/
WPA2-PSK(TKIP)/WPA2-PSK(AES)
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv4 DNS dynamic setting Active/Inactive
IPv4 DNS host name XXXXXXXXXXXX
IPv4 DNS domain name XXXXXXXXXXXX
IPv6 address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
171
IPv6 default gateway XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 subnet prefix length XXX (up to 3 digits)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
IPv6 manual address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 manual prefix length XXX (up to 3 digits)
IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 1 XXX (up to 3 digits)
IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 2 XXX (up to 3 digits)
IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 3 XXX (up to 3 digits)
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 4 XXX (up to 3 digits)
IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
DHCPv6 Active/Inactive
DHCPv6 stateful address XXXXXXXXXXXX
DHCPv6 stateful prefix length XXX (up to 3 digits)
IPv6 primary DNS server address XXXXXXXXXXXX
IPv6 secondary DNS server add. XXXXXXXXXXXX
172
IPv6 DNS dyn. update: manual Active/Inactive
IPv6 DNS dyn. update: stateless Active/Inactive
IPv6 DNS dyn. update: stateful Active/Inactive
IPv6 Use IPv4 host/domain name Active/Inactive
IPv6 DNS host name XXXXXXXXXXXX
IPv6 DNS domain name XXXXXXXXXXXX
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
Client operation status XXXXXXXXXXXX
NTP/SNTP server address XXXXXXXXXXXX
Polling interval XXXXXXXXXXXX
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX
Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
("XX" represents alphanumeric characters.)
◦Direct connection setting list
The list of direct connection settings of this printer is displayed on the touch screen.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
SSID DIRECT-XXXX-XXXXXXseries
Password XXXXXXXXXX (10 characters)
Communication mode Direct connection
Channel 3
173
Wireless LAN security WPA2-PSK(AES)
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv4 DNS dynamic setting Active/Inactive
IPv4 DNS host name XXXXXXXXXXXX
IPv4 DNS domain name XXXXXXXXXXXX
IPv6 address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 subnet prefix length XXX (up to 3 digits)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
Direct connection device name XXXXXX-XXXXXXseries
Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX
Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX
("XX" represents alphanumeric characters.)
•Other settings
Important
• You cannot select the items below when Disable LAN is selected for Change LAN.
◦Set printer name
174
Specifies the printer name. You can use up to 15 characters for the name.
Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
◦TCP/IP settings
Performs IPv4 or IPv6 setting.
◦WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows
8.1, Windows 8, Windows 7, and Windows Vista).
■Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows 10, Windows 8.1, Windows 8, Windows 7, and Windows Vista.
■Optimize inbound WSD
Selecting Enable allows you to receive the WSD printing data faster.
■Timeout setting
Specifies the timeout length.
◦Bonjour settings
Setting items for LAN using Bonjour for Mac OS.
■Enable/disable Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
■Service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected
devices.
◦IEEE802.1X settings
Performs various settings for IEEE802.1.X.
◦SNTP settings
Performs various settings for SNTP (Simple Network Time Protocol).
◦Spanning tree setting
Enables/Disables spanning tree. Selecting Enable avoids circulating data on a network.
◦LPR protocol setting
Enables/Disables the LPR setting.
175
◦RAW protocol
Enables/Disables RAW printing.
◦LLMNR
Enables/Disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the
printer to detect printer's IP address from the printer name without a DNS server.
◦Wireless LAN DRX setting
Selecting Enable allows you to activate discontinuous reception when using wireless LAN.
◦Wired LAN DRX setting
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a
device compatible with wired LAN.
◦Direct connection settings
Setting items are available when you connect a device to the printer.
Important
• You can select these setting items only when Activate direct connect. is selected for Change
LAN.
■Update SSID/password
■ Selecting Yes updates the identifier (SSID) and password for direct connection.
◦Direct connection device name
Changes the printer's name displayed on a Wi-Fi Direct compatible device.
◦Connection request confirmation
Selecting Yes displays the confirmation screen when a Wi-Fi Direct compatible device is connecting
the printer.
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
•Reset LAN settings
Initializes the network settings on the printer.
After resetting, perform setup again as necessary.
176
Device user settings
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
•Energy saving settings
To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when
specified length of time has elapsed.
◦Auto power off
Sets the time until the printer turns off automatically. If no operations are performed on the printer for
the specified duration of the time after entering Sleep mode, the printer automatically turns off.
◦Sleep timer
Specifies the length of time to enter sleep mode automatically when no operation is made.
•Operation restrictions
Restricts the following operations.
◦Job history
Restricts to display the print job history.
◦Remote UI
Restricts to use Remote UI.
◦Print from USB flash drive
Restricts to print data on USB flash drive.
•Use USB connection
Enables/Disables USB connection.
•Date/time setting
Sets the current date and time.
•Date display format
Sets the format of dates displayed on the touch screen and printed on photos.
•Time zone (GMT)
Specifies the time zone according to a country or region you live in.
Specifying the time zone allows you to display the correct time and date an e-mail was sent on your mail
software.
Select the time difference from GMT (Greenwich mean time) according to a country or region you live in.
•Length unit setting
Selects the length unit (meter or feet/inch).
177
•Buzzer setting
The printer beeps once for warnings, and 3 times for errors when Enable is selected.
•EOP timer setting
Specify the timeout period before cancellation of print jobs that cannot be received by the printer.
•Job history sending setting
The printer sends a job history tool when Send is selected.
178
Language selection
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
Changes the language for the messages and menus on the touch screen.
179
Paper-related settings
Select this setting item from Device settings.
•Manage remaining roll amount
Select ON to print a barcode at the end of a roll before you remove it. The printed barcode can be used
in managing the amount of roll paper left. Select OFF if you prefer not to print the barcode.
•Roll paper auto switching
Enables/Disables switching roll paper feed position by detecting the paper size.
•Keep media type
Select Enable to keep using the same type of paper.
•Detect paper setting mismatch
Selects printer action when you start printing with the paper size, the media type, and print settings
different from those registered.
•Paper retention setting
Selects whether to contact the roll nip with the rolls in feeding paper.
If you select Release, the roll nip does not contact with the rolls and you can feed paper manually. If you
select Retain, the roll nip contacts with the rolls and automatic feeding is enabled. Selecting Release
does not allow you to switch the paper source of rolls (upper or lower) automatically.
•Advanced paper settings
Specifies advanced paper settings for each paper feed position.
Important
• You can select Extension for borderless printing as a setting item for some paper types.
If you select Small for Paper with adequate width on this setting item, a slight border remains on
the paper. In addition, the paper may be smudged with extra ink.
•Paper size recognition settings
Selects which size is preferred when paper size detection is enabled.
◦Cut sheet setting 1
Select whether ISO A3+ or 13"x19"(Super B) is applied when a sheet of an intermediate size is
detected.
◦Cut sheet setting 2
Select whether ISO B1 or 28"x40" (ANSI F) is applied when a sheet of an intermediate size is
detected.
◦Roll paper setting 1
Select whether A3 or 300 mm is applied when a sheet of an intermediate size is detected.
◦Roll paper setting 2
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Select whether B4 or 10 inch is applied when a sheet of an intermediate size is detected.
•Adjust roll unit
Select this setting item when you replace the roll unit.
•Print advanced paper settings
Tapping Yes prints out each setting specified in Advanced paper settings.
•Reset paper settings for all paper
Tapping Yes initializes each setting specified in Advanced paper settings.
Entering the administrator password is required if it is enabled.
Important
• When you set the paper settings back to the factory default, added or updated paper information
using Media Configuration Tool is erased.
In addition, the color calibration values are also erased.
Perform color calibration to specify the color calibration values.
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Auto maintenance settings
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
•Auto nozzle check
Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic
nozzle checking.
•Nozzle check error display
Enables/Disables displaying the nozzle check error.
•System cleaning frequency
Specifies the frequency of automatic system cleaning.
Note
• To maintain print quality, we recommend you select Short if you use the printer at a higher place.
•Print pattern after new head
Selects whether you print an adjustment pattern after replacing the print head.
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Administrator password setting
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
You can specify or disable the administrator password.
If you specify the administrator password, select the range and specify the administrator password.
Remote UI or other tools
Entering the administrator password is required to change the setting items using Remote UI or some
software.
LCD, Remote UI, or other tools
Entering the administrator password is required to change the setting items using the operation panel of
the printer, Remote UI, or some software.
For details:
Setting Administrator Password on Operation Panel
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Setting Administrator Password on Operation Panel
You can specify or disable the administrator password.
Specifying the administrator password requires you to enter the password to use the items or change the
settings below.
•LAN settings
•Device user settings
•Language selection
•Auto maintenance settings
•Hard disk settings
•Administrator password setting
•Status print (administrator)
•Special administration mode
Follow the procedure below to specify the administrator password.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
The Device settings screen appears.
3. Tap Administrator password setting.
4. When confirmation screen to specify administrator password is displayed, tap Yes.
If an administrator password is not specified, the register confirmation message appears. Tapping Yes
displays the message again. Tap OK.
Important
• The administrator password is set at the time of purchase. The printer's serial number is used as
the password.
For the administrator password, refer to Administrator Password.
5. Tap Change administrator password.
If you do not specify an administrator password, tap Remove administrator password. Tapping Yes
displays the message again. Tap OK.
6. Tap range where administrator password is valid.
Remote UI or other tools
Entering the administrator password is required to change the setting items using Remote UI or
some software.
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LCD, Remote UI, or other tools
Entering the administrator password is required to change the setting items using the operation
panel of the printer, Remote UI, or some software.
7. Enter administrator password.
Important
•The following character restrictions apply to the password:
•Set the password by using 4 to 32 characters.
•The allowed characters are single-byte alphanumeric characters.
•For security reasons, we recommend you use 6 and more alphanumeric characters.
8. Tap Apply.
9. Enter administrator password you specified again.
10. Tap Apply.
The administrator password is enabled.
When You Want to Change or Disable the Administrator Password:
When the administrator password is enabled, tapping Device settings and Administrator password
setting in this order and entering the administrator password displays Change administrator password
and Remove administrator password on the touch screen. Select either item and follow the on-screen
instructions to perform settings.
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Hard disk settings
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
•Output method
Selects the printing method for jobs received from software other than the printer driver. When using the
printer driver, configure settings on the printer.
◦Print
Performs printing as usual.
◦Print (auto delete)
Deletes the data from the printer's hard disk after printing is completed.
◦Save to job box
Only saves the print job in the box without printing it.
•Save first and print
A setting for jobs received from software other than the printer driver. When using the printer driver,
configure settings on the printer. Select ON to print the job after it has been saved.
•Common job box setting
Select Print (auto delete) to print without saving jobs in the box shared among multiple users.
•Data deletion
Selects the method to delete data on printer's hard disk.
Erasing Data on Printer's Hard Disk
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Special administration mode
Select this setting item from Device settings.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
•Enable/disable monitoring service
Selecting Active allows the printer to send error details to the service center.
•Communication test
Performs a communication test with the service center.
•Communication log
Displays the list of error numbers (up to 30), error code, and time the error occurs. Tapping an item
displays the error details.
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Printer information
Select this setting item from HOME screen.
•System information
Displays printer's system information.
•Hard disk information
Displays the total hard disk capacity and the mail box free space.
•Error history
Displays the error history.
◦Hardware error
Displays the hardware error codes (up to 5).
◦Recoverable error
Displays the recoverable error (e.g. paper or ink related error) codes (up to 5).
For more on the error code, refer to List of Support Code for Error.
•Records of use
Displays the printer's record of use such as total print area or the amount of ink consumption.
•Head information
Displays the print head serial number, elapsed days since the current print head was installed, and dot
count.
•Head alignment performance log
Displays the print head alignment performance log (up to 5).
•Values applied with auto settings
Displays the print settings applied the last print job.
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Status Print
You can print a "Status Print" report indicating the current status of the printer.
With "Status Print", information is printed regarding the printer firmware version, various settings, and the
status of consumables.
Follow the procedure below to print.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
3. Tap Test print.
4. Tap Status print.
Note
• If you specify the administrator password, tap Status print (administrator).
The printer starts printing.
The following information is included.
Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model
S/N Printer serial number
Firm Firmware version
Boot Boot ROM version
Date When the status print report was printed
Paper Info Prints information on the loaded paper for each paper feed posi-
tion.
Job Menu
Job History
Log * Information history
about each job (Job
name is printed as
"*".)
* Printed only when you select Status print (administrator).
Settings
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Printer Settings
Print Settings Setting value of Print head mov-
able width setting/Prioritize pa-
per size
Paper-related
settings
Setting value of Prioritize paper
size
Device settings
Auto mainte-
nance settings
Each setting value of Auto main-
tenance settings
Hard disk set-
tings
Each setting value of Hard disk
settings
Device user set-
tings
Each setting value of Device
user settings
Language se-
lection
Each setting value of Language
selection
Roll unit use
setting *2
Each setting value of Roll unit
use setting
*2 Printed only when you select ON.
Maintenance
Color calibration Setting value of Color calibration
Usage Condition
Hard disk information Hard disk capacity and Job box free space
Hardware error History information of Hardware error
Error History information of Recoverable error
Warning History information of warning
Maintenance cartridge us-
age / Remaining ink level
Information of Ink consumed
Duty counter Information of Duty counter
PARTS STATUS
COUNTER Prints out the parts status.
Head information
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HEAD LOT NUMBER/ DATE OF IN-
STALLATION
Print head lot number
Head alignment performance log
COUNTER
Media Use of each specified media
THE NUMBER OF CUTS Total number of cuts
AFTER INSTALLATION Days of use
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Changing Settings Using Web Browser
You can check the printer status and change the printer settings using the web browser on your smartphone,
tablet, or computer.
To check the printer status and to change the printer settings, display "Remote UI" on the web browser.
Note
• Remote UI is a software that enables you to perform operations, which are usually performed on the
printer's operation panel, using a Web browser over a network.
LAN connection with the printer is required to use Remote UI.
• You can use Remote UI on the following OS and the web browser.
• iOS device
OS: iOS 7.0 or later
Web browser: iOS standard Web browser (Mobile Safari)
• Android device
OS: Android 4.0 or later
Web browser: Android standard Web browser (Browser or Chrome)
• Mac OS device
OS: Mac OS X v.10.6 or later
Web browser: Safari 5.1 or later
• Windows device
OS: Windows Vista SP2 or later
Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox
37.0.1 or later
1. Make sure printer is turned on.
2. Check printer's IP address.
Check the printer's IP address by following the steps below.
1. Flick HOME screen and tap Device settings.
Menu Operations
The menu screen appears.
2. Tap LAN settings.
3. Tap Confirm LAN settings.
4. Tap LAN setting list or WLAN setting list.
5. Tap Yes.
6. Check IPv4 address.
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3. Open web browser on your smartphone, tablet, or computer and enter IP address.
Enter as following in the URL field of the web browser.
http://XXX.XX.X.XXX
Enter the IP address in "XXX.XX.X.XXX".
When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or
computer.
4. If you display Remote UI for the first time on your smartphone, tablet, or computer, select
For secure communication.
Download the root certificate, and then register it.
Registering Printer's Root Certificate to Web Browser
Note
•Once you register the root certificate to the web browser on your smartphone, tablet, or computer,
this step is not necessary after the next time.
• If the root certificate is not registered, a message to warn you that the secure connection is not
guaranteed may appear.
5. Select Log on.
The password authentication screen appears.
Note
• When the standard user mode is enabled, choose either administrator mode or standard user
mode to log on.
After choosing a mode and selecting Log on, the password authentication screen of each mode
appears.
6. Enter password.
When the password authentication is complete, the menus that can be utilized are displayed on the web
browser.
Important
•The password is set at the time of purchase. The password is the printer serial number. The
printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric
characters (four alphabets followed by five numbers).
For details on setting password, see Setting Password.
7. Check printer status and change printer settings.
For changeable setting items, see below.
Changeable Setting Items Using Web Browser
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8. When you finish checking printer status and changing printer settings, select Log off.
9. Close web browser.
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Changeable Setting Items Using Web Browser
Note
• The items described here and the items displayed in the web browser may differ in display order.
• The item which can be used is different in administrator mode or in standard user mode.
Items for Security
Security (Item for administrator)
This function allows you to specify the password, the standard user mode settings, and SSL/TLS
settings of certificate for encrypted communication.
This function allows you to specify the password, the standard user mode settings, the operation
restrictions, and SSL/TLS settings of certificate for encrypted communication.
For details on setting password, see Setting Password.
Items for Maintenance/Management
Utilities
This function allows you to set and execute the printer utility functions such as cleaning.
Job management
This function allows you to display the job history and print it.
Note
• When you are logging on in administrator mode, you can restrict this function in standard user mode.
System info and LAN settings
This function allows you to check the system information and to change the LAN settings.
Using IP filtering in Other settings in LAN settings, you can permit or refuse the connection of a
specific IP address for IPv4 address or IPv6 address.
Using SNMP settings in Other settings in LAN settings, you can specify the SNMP and MIB setting
to management the printer via a network.
Important
• If you have refused the IP address of administrator's device using IP filtering by mistake, reset LAN
settings of the printer. To reset LAN settings, select System info and LAN settings > LAN settings
> Other settings > Reset LAN settings, and then select Yes.
Note
• Some of the menu is available only when you logged on in administrator mode.
Language selection
This function allows you to change the language on the display.
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Items for Printer
Device settings
This function allows you to change the printer settings such as the quiet setting, the energy saving
settings, and the print settings.
Additionally, this function allows you to receive the printer status information such as the remaining
ink level and the error.
Setting Mail Server
Receiving Printer Status by E-mail
Note
• Some of the menu is available only when you logged on in administrator mode.
Other Items
Printer status
This function displays printer information such as the remaining ink amount, the status, and detailed
error information.
You can also connect to the ink purchase site or support page, and use Web Services.
Records of use
This function displays the total number of printing.
Manual (Online)
This function displays the Online Manual.
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Setting Password
Each of passwords for administrator and standard user can be set.
When logging on with password for administrator, all settings can be changed.
When logging on with password for standard user, some of the settings can be changed.
When logging on with password for administrator, you can restrict the function for standard user.
Setting Administrator Password
Setting Standard User Password
Note
• Password can be set only when you are logged in administrator mode.
Setting Administrator Password
Change the administrator password by following the steps below.
Important
• The password is set at the time of purchase. The password is the printer serial number. The printer
serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric
characters (four alphabets followed by five numbers).
1. Display printer status on web browser.
2. Select Security.
The menus appear.
3. Select Administrator password setting.
4. Select Change administrator password.
If the administrator password is not set, registration confirming message is displayed. Select Yes.
When message is displayed again, select OK.
5. Select range where administrator password is valid and select OK.
Remote UI or other tools
Entering the administrator password is required to change the setting items using the Remote UI
or some software.
Operation panel/Remote UI/other tools
Entering the administrator password is required to change the setting items using the operation
panel of the printer, the Remote UI, or some software.
6. Enter password and select OK.
Important
•The following character restrictions apply to the password:
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• Set the password by using 4 to 32 characters.
• The allowed characters are single-byte alphanumeric characters.
• For security reasons, we recommend you use 6 and more alphanumeric characters.
7. When completion message appears, select OK.
Setting Standard User Password
For restricting the function for standard user, enable the standard user mode and set a standard user
password by following the steps below.
1. Display printer status on web browser.
2. Select Security.
The menus appear.
3. Select Standard user mode settings.
4. When confirming message appears, select Yes.
5. Enter password and select OK.
Important
• The following character restrictions apply to the password:
• Set the password by using 4 to 32 characters.
• The allowed characters are single-byte alphanumeric characters.
• For security reasons, we recommend you use 6 and more alphanumeric characters.
6. When completion message appears, select OK.
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Registering Printer's Root Certificate to Web Browser
If the printer's root certificate has not been registered to the web browser, a message to warn you that the
secure connection is not guaranteed may appear.
When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root
certificate, and then register it to the web browser. The secure connection will be confirmed and a message
will not appear.
How to register the root certificate varies depending on the web browser.
For Internet Explorer
For Safari
For Chrome on Android
For Mobile Safari on iOS
For other web browser, refer to each help.
Important
• Make sure that you have accessed to the printer IP address correctly by checking the URL field of the
web browser before registering the root certificate.
For Internet Explorer
1. Select Download on Remote UI.
Downloading the root certificate is started.
2. If confirmation screen appears, select Open.
The Certificate screen appears.
Note
• To save the certificate file to your device and register it, select Save. Select Internet options
from Tool menu of Internet Explorer, register the root certificate from Certificates on Content
sheet.
3. Select Install Certificate.
The Certificate Import Wizard screen appears.
4. Select Next.
5. Select Place all certificates in the following store.
6. Select Browse.
The Select Certificate Store screen appears.
7. Select Trusted Root Certification Authorities and OK.
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8. Select Next on Certificate Import Wizard screen.
9. If Completing the Certificate Import Wizard appears, select Finish.
The Security Warning screen appears.
10. Make sure thumbprint on Security Warning screen matches printer's thumbprint.
For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm
LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256).
11. If thumbprint on Security Warning screen matches printer's thumbprint, select Yes.
12. Select Yes on Certificate Import Wizard screen.
The root certificate registration is completed.
For Safari
1. Select Download on Remote UI.
Downloading the root certificate is started.
2. Open download file.
The Add Certificates screen appears.
3. Select Add.
The certificate information appears.
4. Make sure thumbprint of certificate detail information matches printer's thumbprint.
For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm
LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256).
5. If thumbprint of certificate detail information matches printer's thumbprint, select Always
Trust.
The root certificate registration is completed.
Note
•If a password is set on your device, entering a password may be required.
For Chrome on Android
1. Select Download on Remote UI.
Downloading the root certificate is started and then Name the certificate screen is displayed.
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2. As entering the root certificate name is required, enter an arbitrary certificate name and
select OK.
The root certificate registration is completed.
Note
• If PIN or password is not set as security type, the attention screen may appear. Select OK, and
then set the security type to PIN or password.
After Root Certificate Registration
We recommend that you make sure that the correct root certificate has been registered.
To make sure that the correct root certificate has been registered, make sure that thumbprint of
certificate information matches printer's thumbprint. Follow the steps below.
Note
• Some Android devices cannot be checked the thumbprint of a registered route certificate.
1. From Settings menu on your device, select Security, Trust credentials, and USER.
The list of downloaded certificates appears.
2. Select downloaded certificate.
The certificate information appears.
3. Make sure that thumbprint of certificate information matches printer's thumbprint.
For printer's thumbprint, touch the HOME button, select Device settings > LAN settings >
Confirm LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint
(SHA-256).
4. If thumbprint of certificate information screen matches printer's thumbprint, select OK.
The root certificate registration is completed.
If the message to warn you that the secure connection is not guaranteed appears when you select
Log on on Remote UI after registering the root certificate, restart the web browser. The message
will not appear on the web browser.
Note
• Depending on the Android device, a warning may appear even after registering the proper root
certificate.
For Mobile Safari on iOS
1. Select Download on Remote UI.
Downloading the root certificate is started and then Install Profile screen is displayed.
2. Select Install.
The Warning screen appears.
202
Note
• If a password is set on your device, entering a password may be required.
3. Select Install.
4. Select Install on displayed dialog.
The root certificate registration is completed.
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Setting Mail Server
To use mail function, specify the mail server settings.
Note
• If you did not specify the time zone setting using the printer's operation panel, a message to inform you
that the correct time may not be reflected on the sent e-mail appears. We recommended that you set
the time zone setting using the printer's operation panel.
For the time zone setting, see Device user settings.
• These functions can be set only when you are logged in administrator mode.
1. Display printer status on web browser.
2. Select Device settings.
The menus appear.
3. Select Set mail server / test connect.
4. Select Set mail server.
The setting items for mail server appear.
5. Specify mail server settings.
Specify the following items.
Sender address
Enter the e-mail address of the sender (this printer).
Outgoing mail server (SMTP)
Enter the address of your SMTP server.
Port number (SMTP)
Enter the port number of your SMTP server.
Secure connection (SSL)
Select if you use the secure connection (SSL).
Don't verify certificates
Select if you do not verify the certificate.
Authentication method
Select one of the following authentication methods.
SMTP authentication
Select if you send e-mail with SMTP authentication.
Next, you can specify the following settings.
•Outgoing account
Enter the account name for sending to perform the authentication.
•Outgoing password
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Enter the password for sending to perform the authentication.
POP before SMTP
Select if you send e-mail with POP before SMTP authentication.
Next, you can specify the following settings.
•Incoming mail server (POP3)
Enter the address of your POP server.
•Port number (POP3)
Enter the port number of your POP server.
•Incoming account
Enter the account name for receiving to perform the authentication.
•Incoming password
Enter the password for receiving to perform the authentication.
•Use APOP authentication
Select if you send the password by the encryption transmission.
•Clear mailbox
Select if you delete the e-mails that remain in the POP3 server.
Important
• When this setting is enabled, e-mail in the Inbox on the server will have all been removed. If you
specify the e-mail address of your everyday, be sure to disable this setting as unread e-mail is
not deleted. We recommended that you prepare this printer dedicated e-mail account not to
accidentally delete the unread e-mail.
No authentication
Select if the authentication is not necessary.
6. After specifying mail server settings, select OK.
The setting operation is completed.
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Receiving Printer Status by E-mail
You receive the printer status information such as the remaining ink level and the error from the printer.
Note
• Specify the mail server settings in advance.
Setting Mail Server
• If you did not specify the date and time setting using the printer's operation panel, the date and time
may not be reflected on the sent e-mail. We recommended that you set the date and time setting using
the printer's operation panel.
For the date and time setting, see Device user settings.
• These functions can be set only when you are logged in administrator mode.
Specify the information settings by following the steps below.
1. Display printer status on web browser.
2. Select Device settings.
The menus appear.
3. Select Status notification e-mail.
4. Select Notification recipients.
The screen to register the destination appears.
5. Specify destination settings.
Up to 5 destinations can be registered by following the steps below.
1. Select number of destination.
2. Select Register.
3. Enter e-mail address, and then select printer status to send information.
4. Select OK.
The registration for destination is completed.
6. Select Device settings > Status notification e-mail > Retry settings.
7. Specify resending settings.
The number of resending can be specified by following the steps below.
1. Specify number of resending.
2. Specify interval of resending.
3. Select OK.
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The resending setting is completed.
207
Printer Parts
Printer Parts
Front
Back
Top Cover (Inside)
Carriage
Ink Tank Cover (Inside)
Operation Panel
Hard Disk
Printer Hard Disk Operations
Checking Free Hard Disk Space
Erasing Data on Printer's Hard Disk
Optional accessories
Roll Holder Set
Stand
Stand Parts
Parts of the Basket
Roll Unit
Parts of the Roll Unit
208
Front
A. Top Cover
Open this cover to install the print head, load paper, and remove any jammed paper from inside the
printer as needed. (See "Top Cover (Inside).")
B. Output Guide
Guides printed documents as they are ejected. Open this guide when loading a roll.
C. Roll holder Slot
Slide the Roll Holder into this slot.
D. Roll Holder
Load the roll on this holder.
E. Holder Stopper
Secure the roll on the Roll Holder with this part.
F. Release Lever
To release paper retainer, lift the lever.
G. Maintenance Cartridge Cover
Open this cover to replace the maintenance cartridge.
H. Maintenance Cartridge
Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it
is full.)
I. Stand
A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand Parts.")
J. USB flash drive port
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Back
A. Carrying Grips
When carrying the printer, have six people hold it by these handles under both sides.
B. USB Port
Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.
C. Wired LAN Connector
Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and
communication is possible between the computer and printer.
D. Power Cord Connector
Connect the power cord to this connector.
E. Roll Unit Power Supply Inlet
Connect the connection cord for the roll unit.
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Top Cover (Inside)
A. Top Cover Roller
Prevents paper from rising when ejected.
B. Cleaning Brush
When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the
platen.
C. Cutter Blade
A round-bladed cutter for automatic paper cutting.
D. Paper Alignment Line
Align paper with this line when loading it.
E. Carriage
Moves the print head. It serves a key role in printing. (See "Carriage.")
F. Carriage Shaft
The Carriage slides along this shaft.
G. Platen
The print head moves across the platen to print. Vacuum holes on the platen hold paper in place.
H. Borderless Printing Ink Grooves
For catching ink outside the edges of paper during borderless printing.
I. Paper Retainer
Important in supplying the paper. This retainer holds paper as it is fed.
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Carriage
A. Print Head Locking Cover
Secures the print head.
B. Print Head
The printhead is equipped with ink nozzles. The carriage serves a key role in printing.
C. Print Head Lock Lever
Lock print head locking cover.
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Ink Tank Cover (Inside)
Left Side Right Side
*1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank.
A. Ink Color Label
Load an ink tank that matches the color and name on this label.
B. Ink Lamp (red)
Indicates the state of the ink tank as follows when the ink tank cover is opened.
• On
The ink tank is installed correctly.
• Off
No ink tank is installed, or the ink level detection function is disabled.
• Flashing
Ink tank is empty.
Note
• When there is little ink left, the ink lamp is lit and appears on the touch screen.
C. Ink Tank
Cartridges of ink in various colors.
D. Ink Tank Lock Lever
A lever that locks the ink tank in place and protects it. Lift and lower the lever when replacing an ink
tank. To open it, lift the stopper of the lever until it stops, and then push it down toward the front. To
close it, push it down until it clicks into place.
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Printer Hard Disk Operations
Printer hard disk operations are available from the following programs and interfaces.
•Printer driver
•Remote UI
•Operation panel
The hard disk operations available through each interface are as follows.
Operation Printer driver Remote UI Operation
panel
Saving print jobs Save in mail box ✓- -
Do not save print jobs in the common box - - ✓
Save print jobs sent from sources other than
the printer driver
- - ✓
Operations with saved jobs Print saved jobs - ✓ ✓
Delete saved jobs - ✓ ✓
Job queue management Display job queue - ✓ ✓
Delete - ✓ ✓
Preempt jobs - ✓ ✓
Operations with held jobs - ✓ ✓
Mail box management Move saved jobs - ✓-
Modify saved jobs - ✓-
Modify mail boxes - ✓-
Print a list of saved jobs - - ✓
Display a list of saved jobs - ✓ ✓
Other operations Display free hard disk space - ✓ ✓
Initialize hard disk - - ✓
Display the time of printing - ✓ ✓
Display error messages - ✓ ✓
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Checking Free Hard Disk Space
Check the space available on the printer's hard disk as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Printer information.
Menu Operations
3. Tap Hard disk information.
The free hard disk space appears.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Hard disk information.
The free hard disk space is shown in the upper-right corner.
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Erasing Data on Printer's Hard Disk
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
• For a more secure method of preventing data recovery, we recommend physically or magnetically
destroying the hard disk. In this case, the hard disk can no longer be used.
• You cannot erase HDD data if there is a job queue. Additionally, print jobs are not processed while data
erasing is in progress.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
3. Tap Hard disk settings.
4. Enter administrator password if it is enabled.
5. Tap erasing method.
Fast
Erases file management data for print job data stored on the printer's hard disk. Choose this method
for relatively fast erasure. Because only the file management data is erased, the print job data itself
is not erased. Note that it may be possible to read this data using commercial data recovery
software.
Fast secure
Overwrites the entire hard disk with random data. No verification is performed to check if the data
was correctly written. Choose this method to erase highly confidential data. Note that it may be
possible to read the overwritten data using specialized data recovery tools.
Secure
Overwrites the entire hard disk with 00, FF, and random data (one time each). Verification is
performed to check if the data was correctly written. Choose this method to erase especially
confidential data. It is virtually impossible to recover the overwritten data. Conforms to the
DoD5220.22-M standard of the U.S. Department of Defense.
6. Check the message that is displayed and tap Yes.
Data on the hard disk are erased.
219
Roll Holder Set
Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the
RH2-27 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper,
attach the 3-Inch Paper Core Attachment. (See "Loading Rolls on the Roll Holder.").
• Roll Holder Set RH2-27
◦ Roll Holder (for 2- and 3-inch paper cores)
◦ 3-Inch Paper Core Attachment (×2)
221
Stand
The following Stand can be used with the printer.
• Printer Stand SD-21
For more information on the main parts of the Stand, see "Stand Parts."
Important
• When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock.
If you move it while the locking caster are locked, the floor may become scratched.
Note
• For instructions on installing the Stand, see the Setup Guide provided with the Stand.
222
Stand Parts
A. Stand Unit
A stand that holds the printer. Equipped with casters to facilitate moving the printer.
B. Basket
Catches the ejected printed documents. (See "Parts of the Basket.")
For instructions on how to use the basket, see "Using the Basket" and "Example Basket
Configurations".
C. Locking Caster
A locking caster that, when the lock is in the ON position, immobilizes the printer.
When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock.
If you move it while the locking caster are locked, the floor may become scratched.
D. Accessory Pocket
Store printer manuals, assembly tools, and other items in this pocket.
223
Network Setting
Network Connection Tips
Default Network Settings
Another Printer Found with Same Name
Connecting to Another Computer via LAN/Changing from USB to LAN
Connection
Printing Network Settings
Changing LAN Connection Method/Changing Wireless LAN Connection Method
(Windows)
Changing Network Settings Using Remote UI
IJ Network Device Setup Utility
IJ Network Device Setup Utility
Starting Up IJ Network Device Setup Utility
IJ Network Device Setup Utility Screen
Performing Network Settings
Checking Network Status
IJ Network Device Setup Utility Menus
Other Network Information
Sharing the Printer on a Network (Windows)
Setting Up a Shared Printer
Restrictions on Printer Sharing
Sharing the Printer on a Network (Mac OS)
Settings on Print Server
Settings on Client PC
Restrictions on Printer Sharing
Connecting Smartphone/Tablet to Printer via Wireless LAN
Connecting Smartphone/Tablet to Printer via Wireless LAN Router
225
Network Connection Tips
Default Network Settings
Another Printer Found with Same Name
Connecting to Another Computer via LAN/Changing from USB to LAN
Connection
Printing Network Settings
Changing LAN Connection Method/Changing Wireless LAN Connection Method
(Windows)
Changing Network Settings Using Remote UI
226
Default Network Settings
LAN Connection Defaults
Item Default
Change LAN Activate wired LAN
SSID BJNPSETUP
Communication mode Infrastructure
Wireless LAN security Disable
IP address (IPv4)Auto setup
IP address (IPv6)Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 1 minute
Enable/disable Bonjour Enable
Service name Canon PRO-2000
LPR protocol setting Enable
Wireless LAN DRX setting Enable
Wired LAN DRX setting Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings
Direct Connection Defaults
Item Default
SSID (Identifier for direct connection) DIRECT-abXX-PRO-2000 *1
Password YYYYYYYYYY *2
Wireless LAN security WPA2-PSK (AES)
Direct connection device name ZZZZZZ-PRO-2000 *3
Connection request confirmation Displayed
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address.
227
*2 The password is specified automatically when the printer is turned on for the first time.
*3 "ZZZZZZ" represents last six digits of printer's MAC address.
228
Another Printer Found with Same Name
When the printer is found during setup, other printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
Check the printer's MAC address or serial to select the correct printer from the results.
Note
• Serial number may not appear on result screen.
Check the printer's MAC address and the serial number by one of the following methods.
• Display on the touch screen.
MAC address
LAN settings
Serial number
Printer information
• Print the network settings.
Printing Network Settings
229
Connecting to Another Computer via LAN/Changing from USB to
LAN Connection
For Windows:
For Mac OS:
For Windows:
To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform
setup using the Setup CD-ROM or follow the instructions on the Canon website.
For Mac OS:
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,
follow the instructions on the Canon website.
230
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1. Make sure printer is turned on.
2. Load plain paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
If you use sheets, load at least 10 sheets (A4 or Letter-sized).
Loading Sheets in the Printer
3. Flick HOME screen and tap Device settings.
Menu Operations
The menu screen appears.
4. Tap Test print.
If you specify the administrator password, enter the password.
5. Tap Print LAN details.
The printer starts printing network settings information.
Note
• You can also print the printer's network settings. Tap Device settings on the HOME screen, tap
LAN settings and Confirm LAN settings in this order, and then tap Print LAN details and tap
Yes.
The printed network settings information is as follows: (Some setting values are not displayed depending
on the printer settings.)
Item Description Setting
LAN Setting Basic setting information -
Basic Info IPv4 setting information (Wired LAN) -
LAN Interface Mode Current interface Wired/Wireless/AP Mode/WFD
Mode
Link Active Operation status Inactive/Active
IP Address IPv4 IP address XXX.XXX.XXX.XXX
231
Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX
Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX
IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual
Use DNS Auto Mode Acquiring DNS server automatically On/Off
Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX
Secondary DNS Server Address Secondary DNS server address XXX.XXX.XXX.XXX
Control Filtering SNMP filtering setting information -
Use IP Filtering Operation status of IP filtering On/Off
IP Filtering Select IP filtering method Admit/Prohibit
IP Filtering Permission Address IP filtering permission address -
Start Address 1 Start address 1 XXX.XXX.XXX.XXX
End Address 1 End address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
Start Address 2 Start address 2 XXX.XXX.XXX.XXX
End Address 2 End address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
Start Address 3 Start address 3 XXX.XXX.XXX.XXX
End Address 3 End address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
Start Address 4 Start address 4 XXX.XXX.XXX.XXX
End Address 4 End address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
Start Address 5 Start address 5 XXX.XXX.XXX.XXX
End Address 5 End address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
IP Filtering Prohibit Address IP filtering prohibit address -
Start Address 1 Start address 1 XXX.XXX.XXX.XXX
End Address 1 End address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
232
Start Address 2 Start address 2 XXX.XXX.XXX.XXX
End Address 2 End address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
Start Address 3 Start address 3 XXX.XXX.XXX.XXX
End Address 3 End address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
Start Address 4 Start address 4 XXX.XXX.XXX.XXX
End Address 4 End address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
LAN Setting Basic setting information -
Basic Info IPv4 setting information (Wired LAN) -
Control Filtering SNMP filtering setting information -
IP Filtering Prohibit Address IP filtering prohibit address -
Start Address 5 Start address 5 XXX.XXX.XXX.XXX
End Address 5 End address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
Print Filtering Print filtering setting information -
Use IP Filtering Operation status of IP filtering On/Off
IP Filtering Select IP filtering method Admit/Prohibit
IP Filtering Permission Address IP filtering permission address -
Start Address 1 Start address 1 XXX.XXX.XXX.XXX
End Address 1 End address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
Start Address 2 Start address 2 XXX.XXX.XXX.XXX
End Address 2 End address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
Start Address 3 Start address 3 XXX.XXX.XXX.XXX
End Address 3 End address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
233
Start Address 4 Start address 4 XXX.XXX.XXX.XXX
End Address 4 End address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
Start Address 5 Start address 5 XXX.XXX.XXX.XXX
End Address 5 End address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
IP Filtering Prohibit Address IP filtering prohibit address -
Start Address 1 Start address 1 XXX.XXX.XXX.XXX
End Address 1 End address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
Start Address 2 Start address 2 XXX.XXX.XXX.XXX
End Address 2 End address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
Start Address 3 Start address 3 XXX.XXX.XXX.XXX
End Address 3 End address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
Start Address 4 Start address 4 XXX.XXX.XXX.XXX
End Address 4 End address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
Start Address 5 Start address 5 XXX.XXX.XXX.XXX
End Address 5 End address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
LAN Setting Basic setting information -
IPv6 Info IPv6 setting information (Wired LAN) -
Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length Link local address prefix length XXX (0 to 128)
234
Use Manual Mode Operation status of IPv6 manual ad-
dress
On/Off
Manual Address Manual address -
IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length Prefix length XXX (0 to 128)
Use Stateful Address Mode Operation status of stateful address
mode
On/Off
Stateful Address Stateful address -
IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length Prefix length XXX (0 to 128)
Stateless Address Stateless address -
IP Address 1 IP address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 1 Prefix length 1 XXX (0 to 128)
IP Address 2 IP address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 2 Prefix length 2 XXX (0 to 128)
IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 3 Prefix length 3 XXX (0 to 128)
IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 4 Prefix length 4 XXX (0 to 128)
Gateway Address Gateway address -
IP Address 1 IP address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 1 Prefix length 1 XXX (0 to 128)
IP Address 2 IP address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 2 Prefix length 2 XXX (0 to 128)
IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
235
Prefix Length 3 Prefix length 3 XXX (0 to 128)
IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Prefix Length 4 Prefix length 4 XXX (0 to 128)
Use DNS Auto Mode Acquiring DNS server automatically On/Off
Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX
Secondary DNS Server Address Secondary DNS server address XXX.XXX.XXX.XXX
Control Filtering SNMP filtering setting information -
Use IP Filtering Operation status of IP filtering On/Off
IP Filtering Select IP filtering method Admit/Prohibit
IPv6 Filtering Permission Info IPv6 filtering permission information -
IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX
IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
LAN Setting Basic setting information -
IPv6 Info IPv6 setting information (Wired LAN) -
Control Filtering SNMP filtering setting information -
IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX
IP Filtering End Address 2 IP filtering end address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX
IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX
IP Filtering End Address 4 IP filtering end address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
IP Filtering Start Address 5 IP filtering start address 5 XXX.XXX.XXX.XXX
IP Filtering End Address 5 IP filtering end address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
236
IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information -
IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX
IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX
IP Filtering End Address 2 IP filtering end address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX
IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX
IP Filtering End Address 4 IP filtering end address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
IP Filtering Start Address 5 IP filtering start address 5 XXX.XXX.XXX.XXX
IP Filtering End Address 5 IP filtering end address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
Print Filtering Print filtering setting information -
Use IP Filtering Operation status of IP filtering On/Off
IP Filtering Select IP filtering method Admit/Prohibit
IP Filtering Permission Info IP filtering permission information -
IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX
IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX
IP Filtering End Address 2 IP filtering end address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
LAN Setting Basic setting information -
IPv6 Info IPv6 setting information (Wired LAN) -
Print Filtering Print filtering setting information -
237
IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX
IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX
IP Filtering End Address 4 IP filtering end address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
IP Filtering Start Address 5 IP filtering start address 5 XXX.XXX.XXX.XXX
IP Filtering End Address 5 IP filtering end address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information -
IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX
IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX
Use Single On 1 Use single on 1 On/Off
IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX
IP Filtering End Address 2 IP filtering end address 2 XXX.XXX.XXX.XXX
Use Single On 2 Use single on 2 On/Off
IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX
IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX
Use Single On 3 Use single on 3 On/Off
IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX
IP Filtering End Address 4 IP filtering end address 4 XXX.XXX.XXX.XXX
Use Single On 4 Use single on 4 On/Off
IP Filtering Start Address 5 IP filtering start address 5 XXX.XXX.XXX.XXX
IP Filtering End Address 5 IP filtering end address 5 XXX.XXX.XXX.XXX
Use Single On 5 Use single on 5 On/Off
MAC Info MAC address setting information
(Wired/Wireless LAN)
-
MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX
MAC Address(Wireless) MAC address (Wireless LAN) XX:XX:XX:XX:XX:XX
238
Use MAC Address Filtering Operation status of MAC address fil-
tering
On/Off
MAC Filtering Select MAC address filtering method Admit/Prohibit
MAC Filtering Permission Info MAC filtering permission information -
MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX
MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX
MAC Address 3 MAC address 3 XX:XX:XX:XX:XX:XX
MAC Address 4 MAC address 4 XX:XX:XX:XX:XX:XX
MAC Address 5 MAC address 5 XX:XX:XX:XX:XX:XX
LAN Setting Basic setting information -
MAC Info MAC address setting information
(Wired/Wireless LAN)
-
MAC Filtering Prohibit Info MAC filtering prohibit information -
MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX
MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX
MAC Address 3 MAC address 3 XX:XX:XX:XX:XX:XX
MAC Address 4 MAC address 4 XX:XX:XX:XX:XX:XX
MAC Address 5 MAC address 5 XX:XX:XX:XX:XX:XX
Proxy Setting Proxy server setting information -
Use Proxy Use proxy server On/Off
Proxy Server Address Proxy server address XXXXXXXXXXXXXXXX (up to 128
characters)
Proxy Port Number Proxy port specification 1 to 65535
Use User Authority Mode Use user authority mode On/Off
Proxy Server User Name Proxy server user name XXXXXXXXXXXXXXXX (up to 64
characters)
Proxy Server Password Proxy server password XXXXXXXXXXXXXXXX (up to 64
characters)
Wireless LAN Setting Wireless LAN setting information -
Channel Channel (infrastructure) XXX (0 to 255)
239
SSID SSID Wireless LAN (infrastructure) SSID
(up to 32 characters)
Security Type Security type for Wireless LAN (infra-
structure)
Disabled/WEP 64bit/WEP
128bit/WPA PSK TKIP/WPA PSK
AES/WPA2 PSK TKIP/WPA2 PSK
AES/MIXED
WEP1 WEP key 1 for Wireless LAN (infra-
structure)
XXXXXXXX (up to 32 characters)
WEP2 WEP key 2 for Wireless LAN (infra-
structure)
XXXXXXXX (up to 32 characters)
WEP3 WEP key 3 for Wireless LAN (infra-
structure)
XXXXXXXX (up to 32 characters)
WEP4 WEP key 4 for Wireless LAN (infra-
structure)
XXXXXXXX (up to 32 characters)
WEP Certificate WEP certificate for Wireless LAN (in-
frastructure)
Open/Shared/Auto
WEP Format WEP format for Wireless LAN (infra-
structure)
Hex/String
WPA PSK Passphrase for Wireless LAN (infra-
structure)
XXXXXXXX (up to 64 characters)
P2P LAN Setting P2P LAN setting information -
Channel Channel (P2P) XXX (0 to 255)
SSID SSID Wireless LAN SSID (P2P)
Security Type Security type for Wireless LAN (P2P)
(up to 32 characters)
Disabled/WPA2 PSK TKIP/WPA2
PSK AES
WPA PSK Passphrase for Wireless LAN (P2P) XXXXXXXXXX (up to 10 characters)
WFD LAN Setting WFD LAN setting information -
Device Name Device name XXXXXXXX (up to 32 characters)
Channel Channel (WFD) XXX (0 to 255)
SSID SSID Wireless LAN SSID (WFD) (up to 32
characters)
Security Type Security type for Wireless LAN (P2P) Disabled/WPA2 PSK TKIP/WPA2
PSK AES
WPA PSK Passphrase for Wireless LAN (P2P) XXXXXXXXXX (up to 10 characters)
Use Notify Connection Use notify connection On/Off
240
Protocol Setting Protocol setting information -
Printer Name Printer name XXXXXXXX (up to 16 characters)
Use LPR Use LPR On/Off
Printer Location Printer location XXXXXXXX (up to 16 characters)
Use Wired Power Save Discontinuous reception (Wired LAN) On/Off
Use Wireless Power Save Discontinuous reception (Wireless
LAN)
On/Off
Use RAW Use RAW On/Off
Use LLMNR Use LLMNR On/Off
Use Spanning Tree Use spanning tree On/Off
WSD Setting WSD setting information -
Use WSD Use WSD On/Off
WSD Timeout Timeout 1/5/10/15/20 [min]
Use WSD Push Scan Use WSD push scan On/Off
Use WSD Rx Optimization Use WSD reception optimization On/Off
SNMP Setting SNMP setting information -
Use SNMPv1 Use SNMPv1 On/Off
Use SNMPv3 Use SNMPv3 On/Off
SNMP Community Name1 SNMP community name 1 XXXXXXXX (up to 32 characters)
SNMP Community Name2 SNMP community name 2 XXXXXXXX (up to 32 characters)
SNMP Extra Access Authority SNMP extra access authority Read Only/Read Write
SNMP Access Authority1 SNMP access authority 1 Read Only/Read Write
SNMP Access Authority2 SNMP access authority 2 Read Only/Read Write
SNMPV3 Setting SNMPV3 setting information -
User1 User 1 -
User Name User name XXXXXXXX (up to 32 characters)
Use SNMPv3 Use SNMPv3 On/Off
MIB Access Restriction MIB access restriction Read Only/Read Write
Security Setting Security setting No Auth No Encrypt/Auth No En-
crypt/Auto Encrypt
241
Authority Algorithm Authority algorithm None/MD5/SHA1
Authority Password Authority password XXXXXXXX (0 to 16 characters)
Encryption Algorithm Encryption algorithm None/AES/DES
Encryption Password Encryption password XXXXXXXX (0 to 16 characters)
User2 User 2 -
User Name User name XXXXXXXX (up to 32 characters)
Use SNMPv3 Use SNMPv3 On/Off
MIB Access Restriction MIB access restriction Read Only/Read Write
Security Setting Security setting No Auth No Encrypt/Auth No En-
crypt/Auto Encrypt
Authority Algorithm Authority algorithm None/MD5/SHA1
Authority Password Authority password XXXXXXXX (0 to 16 characters)
Encryption Algorithm Encryption algorithm None/AES/DES
Encryption Password Encryption password XXXXXXXX (0 to 16 characters)
SNMPV3 Setting SNMPV3 setting information -
User3 User 3 -
User Name User name XXXXXXXX (up to 32 characters)
Use SNMPv3 Use SNMPv3 On/Off
MIB Access Restriction MIB access restriction Read Only/Read Write
Security Setting Security setting No Auth No Encrypt/Auth No En-
crypt/Auto Encrypt
Authority Algorithm Authority algorithm None/MD5/SHA1
Authority Password Authority password XXXXXXXX (0 to 16 characters)
Encryption Algorithm Encryption algorithm None/AES/DES
Encryption Password Encryption password XXXXXXXX (0 to 16 characters)
User4 User 4 -
User Name User name XXXXXXXX (up to 32 characters)
Use SNMPv3 Use SNMPv3 On/Off
MIB Access Restriction MIB access restriction Read Only/Read Write
242
Security Setting Security setting No Auth No Encrypt/Auth No En-
crypt/Auto Encrypt
Authority Algorithm Authority algorithm None/MD5/SHA1
Authority Password Authority password XXXXXXXX (0 to 16 characters)
Encryption Algorithm Encryption algorithm None/AES/DES
Encryption Password Encryption password XXXXXXXX (0 to 16 characters)
User5 User 5 -
User Name User name XXXXXXXX (up to 32 characters)
Use SNMPv3 Use SNMPv3 On/Off
MIB Access Restriction MIB access restriction Read Only/Read Write
Security Setting Security setting No Auth No Encrypt/Auth No En-
crypt/Auto Encrypt
Authority Algorithm Authority algorithm None/MD5/SHA1
Authority Password Authority password XXXXXXXX (0 to 16 characters)
Encryption Algorithm Encryption algorithm None/AES/DES
Encryption Password Encryption password XXXXXXXX (0 to 16 characters)
SNTP Setting SNTP setting information -
Use SNTP Use SNTP On/Off
SNTP Polling Interval SNTP polling interval 1 to 48 [sec]
SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters)
FTP Setting FTP setting information -
Use FTP Use FTP On/Off
Use FTP Authority Use FTP authority On/Off
FTP User Name FTP user name XXXXXXXX (up to 33 characters)
FTP Password FTP password XXXXXXXX (up to 33 characters)
Bonjour Setting Bonjour setting information -
Use Bonjour Use Bonjour On/Off
Bonjour Service Name Bonjour service name Bonjour service name (Up to 50 al-
phanumeric characters)
802.1X Setting 802.1X setting information -
243
Authority State 802.1X authority state Invalid/Authorized
Authority Type Enable/disable 802.1X and authority
type
Off/On/EAP-TTLS
EAP TTLS Type Internal authority type for EAP-TTLS Invalid/Authorized
Weak Encryption Restriction Weak encryption restriction Invalid/Authorized
Weak Certificate Restriction Weak certificate restriction Invalid/Authorized
Login Name Login name XXXXXXXX (up to 24 characters)
User Name User name XXXXXXXX (up to 24 characters)
Password Password XXXXXXXX (up to 24 characters)
Server Name Server name XXXXXXXX (up to 43 characters)
IPsec Setting IPsec setting information -
Use IPsec Use IPsec On/Off
Previous Shared Key Previous shared key for IPsec XXXXXXXX (up to 17 characters)
Phase2 Protocol IPsec phase2 protocol AH/ESP/AH+ESP
AAP Location Info AAP location information -
Height Height 0 to 65535
Latitude Info Latitude information -
Direction Direction South Latitude/North Latitude
Time Time 0 to 90
Minute Minute 0 to 59
Sec1 Sec 1 0 to 59
Sec2 Sec 2 0 to 999
Longitude Info Longitude information -
Direction Direction South Latitude/North Latitude
Time Time 0 to 90
Minute Minute 0 to 59
Sec1 Sec 1 0 to 59
Sec2 Sec 2 0 to 999
Email Setting E-mail setting information -
244
Retry Count E-mail retry count 0 to 5
Retry Interval E-mail retry interval 1 to 60 (min)
Use Email Notification Use E-mail notification On/Off
Use SSL Use SSL On/Off
Use SSL Cert No Check Use SSL certification On/Off
Use Mailbox Delete Use mailbox delete On/Off
Email Setting E-mail setting information -
SMTP Server Address SMTP server address XXXXXXXX (up to 64 characters)
SMTP Server Port No SMTP server port number 1 to 65535
SMTP State SMTP state Invalid/Authorized/POP before
SMTP
From Address 1 From address 1 XXXXXXXX (up to 128 characters)
To Address 1 To address 1 XXXXXXXX (up to 128 characters)
Reply Address 1 Reply address 1 XXXXXXXX (up to 128 characters)
Notice Conditions 1 Notice conditions 1 -
Job End Job end On/Off
Error Occurred Error occurred On/Off
Warning Occurred Warning occurred On/Off
Signature 1 Signature 1 XXXXXXXX (up to 128 characters)
To Address 2 To address 2 XXXXXXXX (up to 128 characters)
Reply Address 2 Reply address 2 XXXXXXXX (up to 128 characters)
Notice Conditions 2 Notice conditions 2 -
Job End Job end On/Off
Error Occurred Error occurred On/Off
Warning Occurred Warning occurred On/Off
Signature 2 Signature 2 XXXXXXXX (up to 128 characters)
RUI Setting RUI setting information -
Use RUI Use Remote UI On/Off
Language Language -
245
("XX" represents alphanumeric characters.)
246
Changing LAN Connection Method/Changing Wireless LAN
Connection Method (Windows)
Changing LAN Connection Method
Changing Wireless LAN Connection Method
Changing LAN Connection Method
Follow either procedure below to change LAN connection method (wired or wireless).
•For Windows:
◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate
wireless LAN or Activate wired LAN.
After that, perform settings on the Protocol Settings... screen on IJ Network Device Setup Utility.
For details, refer to Performing/Changing Wireless LAN Settings or Performing/Changing Wired
LAN Settings.
•For Mac OS:
Follow the instructions on the Canon website to redo setup.
Changing Wireless LAN Connection Method
Follow either procedure below to change wireless LAN connection method (infrastructure or direct
connection).
•For Windows:
◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
◦ Perform settings on the Protocol Settings screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on cableless setup
mode on the printer following the procedure below.
1. Make sure printer is turned on.
2. Flick HOME screen and tap LAN settings.
Menu Operations
If you specify the administrator password, enter the password.
3. Tap Wireless LAN setup.
4. Tap Cableless setup.
5. Check message and tap OK.
Follow instructions on your smartphone or tablet.
6. If message saying setup is completed appears, tap OK.
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•For Mac OS:
Follow the instructions on the Canon website to redo setup.
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Changing Network Settings Using Remote UI
You can use Remote UI on the following OS and the web browser.
• iOS device
OS: iOS 7.0 or later
Web browser: iOS standard Web browser (Mobile Safari)
• Android device
OS: Android 4.0 or later
Web browser: Android standard Web browser (Browser or Chrome)
• Mac OS device
OS: Mac OS X v.10.6 or later
Web browser: Safari 5.1 or later
• Windows device
OS: Windows Vista SP2 or later
Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox
37.0.1 or later
Important
• Enable JavaScript and cookies in the web browser.
• If you access Remote UI with the printer name instead of its IP address, make sure the DNS settings
are correctly configured.
• Depending on the network environment, you may not be able to start Remote UI.
• Make sure Do not restrict is selected for Remote UI on Operation restrictions in Device user
settings under Device settings.
Note
• Remote UI also offers many other features. You can display the ink levels, check error messages and
other status information, and cancel print jobs.
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Sharing the Printer on a Network (Mac OS)
When multiple computers are being used in the network environment, you can share the printer connected
to one computer with the other computers.
Before carrying out the setup for printer sharing, select Network from System Preferences, and check
whether the network settings have been set.
This section describes the procedure for sharing a printer among Mac.
•Settings on Print Server
This section describes how to set up a computer that connects with this printer.
•Settings on Client PC
This section describes the procedure for setting a computer that uses this printer though a network.
When you execute print, the data is sent to the printer through the print server system.
Related Topic
Restrictions on Printer Sharing
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Settings on Print Server
When you use the printer on a network, set up the printer driver for sharing on the print server system.
The procedure for setting up the print server systems is as follows:
1. Install the printer driver on the print server system
2. Check that the printer to be used has been added
Open System Preferences, and select Printers & Scanners (Print & Scan).
The printer list displays the printers that are connected to the computer.
3. Set sharing
Check the Share this printer on the network check box.
Note
•Depending on the environment you are using, a message prompting you to restart the computer may
be displayed. To complete the installation properly, restart the computer.
The setup on the print server system is complete. Next, set up the client systems.
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Settings on Client PC
After setting up the print server system, set up the client system.
The procedure for setting up the client systems is as follows:
1. Install the printer driver on the client systems
2. Display the printer list
Open System Preferences, and select Printers & Scanners (Print & Scan).
Click + to display the printer list.
3. Add a printer to be shared
Select a shared printer displayed in the printer list, and then click Add.
The setup on the client systems is now completed.
Note
•The print procedures are the same as when the computer is connected directly to the printer with a USB
cable.
At the Page Setup dialog, select the printer that is connected to the print server to be used.
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Restrictions on Printer Sharing
These are restrictions that apply when you are using a printer in a network environment.
• Install the same version of the printer driver in the print server system and the client systems. You can
download the latest printer driver from our web site.
• Use printer sharing with users who have the administrator privilege.
• Depending on how the computer is connected with the printer, the computer may not be able to access
the function information that was set on the printer and display the correct settings.
• Media information on the printer driver cannot be changed when using a client machine.
• When printing from the client, the following functions cannot be used.
◦ Canon imagePROGRAF Preview
◦ Canon imagePROGRAF Free Layout
• When using on the client side, it is not possible to change the roll paper unit option settings.
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Connecting Smartphone/Tablet to Printer via Wireless LAN
•To connect a smartphone or tablet to printer via a wireless LAN router:
Connecting Smartphone/Tablet to Printer via Wireless LAN Router
•To connect a smartphone or tablet to printer without a wireless LAN router:
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
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Connecting Smartphone/Tablet to Printer via Wireless LAN Router
You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using direct connection)
This section describes connection via a wireless LAN router.
Follow the procedure below to connect via a wireless router.
1. Check printer LAN setting.
2. Connect smartphone/tablet to printer.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
• Check the usage restrictions and change the printer LAN setting.
Restrictions
Checking Printer LAN Setting
Make sure the icon is displayed on the upper right on the HOME screen.
If the icon is not displayed, follow the procedure below to enable wireless LAN and to connect the
printer to the wireless router.
1. Flick HOME screen and tap LAN settings.
Menu Operations
2. Tap Change LAN.
3. Tap Activate wireless LAN.
The printer wireless LAN is enabled and you can connect the wireless LAN you connected previously.
Connecting Smartphone/Tablet to Printer
For Android device
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For iOS device
• For Android device
1. Open "Settings" menu on your device.
2. Enable "Wi-Fi".
3. Select wireless router SSID you use from detected device list.
4. Enter wireless LAN router password.
Your device is connected to the printer.
5. Start printing from application.
• For iOS device
1. Open "Settings" menu on your device.
2. Enable "Wi-Fi".
3. Select wireless router SSID you use from detected device list.
4. Enter wireless LAN router password.
Your device is connected to the printer.
5. Start printing from application.
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Adjusting the Print Head
If printed documents are affected by the following problems, try adjusting the print head.
• Printing is faint or affected by banding in different colors
Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging.
For instructions, see "Checking for Nozzle Clogging."
• Printed vertical lines are warped or colors are out of alignment
Execute Print head alignment in the touch screen menu to adjust the print head alignment.
Normally, execute Auto (standard) or Auto (fine). However, when printing on special paper or if
printing is not improved after Auto (fine), try Manual.
Automatic Adjustment to Straighten Lines and Colors
Manual Adjustment to Straighten Lines and Colors
• Paper rubs against the print head, or image edges are blurred
Setting Paper Thickness (Head Height) in the touch screen menu and changing the height of the print
head may improve the situation.
Troubleshooting Paper Abrasion and Blurry Images
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Automatic Adjustment to Straighten Lines and Colors
If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust
the print head alignment.
Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head.
Minor warping and misaligned colors can usually be improved by executing Auto (standard). If there is no
improvement, perform Auto (fine).
When you execute Auto (standard) or Auto (fine), the adjustment pattern is printed, and the print head
position is adjusted based on the printing result automatically.
Important
• This function is not available with Tracing Paper, Translucent Matte Film, or Clear Film.
• If adjustment is not possible as expected using special paper, try another type of paper or try Manual
adjustment.
Manual Adjustment to Straighten Lines and Colors
Note
• Because the results of adjustment vary depending on the type of paper used for adjustment, use the
same type of paper as you will use for printing.
• To change the paper type or for more beautiful color borders, perform Auto (standard).
• To ensure clear quality and when replacing the print head, perform Auto (fine) to fine-tune the position
between nozzles and colors.
To ensure high-quality printing, we recommend that you execute Auto (fine).
Items to Prepare
When Using
Rolls
An unused roll at least 10.00 in (254.0 mm) wide
When Using
Sheets
Auto (standard): Three sheets of unused paper, A4/Letter size or larger (or one
sheet when using A2 or larger)
Auto (fine): Five sheets of unused paper, A4/Letter size or larger (or one sheet
when using A2 or larger)
Perform adjustment as follows.
1. Load paper.
Loading Rolls on the Roll Holder
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Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
Important
• Always make sure the loaded paper matches the type of paper specified on the printer.
Adjustment cannot be completed correctly unless the loaded paper matches the settings.
2. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
3. Tap Print head alignment.
4. Select and tap Auto (standard) or Auto (fine).
A confirmation message appears.
5. Tap Yes.
The paper source setting screen appears.
6. Select and tap paper source with loaded paper.
A test pattern is printed for adjustment.
Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger.
7. If you are printing on sheets smaller than A2 size, a confirmation message is shown on the
touch screen requesting that you continue printing.
Tap OK and follow the instructions on the touch screen.
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Manual Adjustment to Straighten Lines and Colors
If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust
the print head alignment.
Normally, execute Auto (standard).
Automatic Adjustment to Straighten Lines and Colors
However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
Manual adjustment requires you to examine the printed test pattern and enter an adjustment value.
Note
• We recommend using the type of paper you use most often for adjustment.
Items to Prepare
When Using Rolls An unused roll at least 10.00 in (254.0 mm) wide
When Using Sheets Three sheets of unused paper, A4/Letter size or larger (or one sheet when us-
ing A2 or larger)
Perform adjustment as follows.
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
Important
•Always make sure the loaded paper matches the type of paper specified on the printer.
Adjustment cannot be completed correctly unless the loaded paper matches the settings.
2. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
3. Tap Print head alignment.
4. Tap Manual.
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A confirmation message appears.
Note
•If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine)
appears.
In this case, tap Yes and execute Auto (fine).
5. Tap Yes.
The paper source setting screen appears.
6. Select and tap paper source with loaded paper.
A test pattern is printed for adjustment.
7. Tap D-1.
8. Examine adjustment test pattern D-1 and determine the number with straight lines.
A. Example with straight lines
B. Example with misaligned lines
Note
• If two patterns seem equally good and you cannot decide which one is better, choose an
intermediate value.
For example, choose 11 if you cannot decide whether pattern 10 or 12 is better.
9. Tap confirmed number.
10. Repeat steps 7–9 to specify adjustment value for D-2 to D-35.
Note that D-6, D-12, D-18, D-24, and D-30 cannot be configured.
11. Tap OK.
The adjustment value is now registered, and adjustment is complete.
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Troubleshooting Paper Abrasion and Blurry Images
The print head height setting affects printing quality.
Specifying a low print head height makes images clearer and enhances printing quality but may cause paper
to rub against the print head.
On the other hand, specifying a high print head height will prevent paper from rubbing against the print head
but may reduce the printing quality.
Important
• Paper rubbing against or becoming caught on the print head may jam or result in printed documents
that are soiled.
Note
• Raise or lower print head, depending on nature of the problem.
Paper rubs against the printhead
The edges of the paper are dirty
Image edges are blurred or white banding occurs
1. Tap paper setting display area on Home screen.
Touch Screen
The Paper settings screen appears.
2. Select paper source for setting height of print head and tap Paper settings.
The Paper settings screen appears.
3. Tap Advanced.
The Advanced paper settings screen appears.
4. Tap Paper Thickness (Head Height).
5. Select and tap setting value.
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Note
• Using Auto will ensure that the printer adjusts the print head height to the optimal level before
printing corresponding to the ambient temperature and humidity, and displays the setting value
selected for the previous print job in Values applied with auto settings.
Printer information
•When a setting other than Auto is used, that value will always be applied.
•Depending on the type of paper, some setting values may not be available.
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Selecting Feed Amount Adjustment Method
There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length
accuracy, either of which will be applied during printing.
Since the method that is applied during printing is determined from the value of the Set priority setting,
configure Set priority to match the print target.
Follow the procedure below to perform settings.
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
2. Flick HOME screen and tap Maintenance.
Menu Operations
3. Tap Paper feed adjustment.
4. Tap Set priority.
5. Tap paper to adjust.
6. Tap setting.
Prioritize print quality
Adjusts the feed amount to reduce banding across the sheet in printed documents. Adjust print
quality settings are applied. When Paper feed fine adjustment is executed, the Paper feed fine
adjustment settings are applied in addition to the Adjust print quality settings.
Prioritize length accuracy
Adjusts the feed amount for better accuracy of lines in printed documents.
Auto
Prioritize print quality or Prioritize length accuracy is selected, depending on the setting as
selected in the printer driver at the time of printing.
7. Tap OK on displayed screen.
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Automatic Banding Adjustment
If printed images are affected by banding in different colors across the sheet, execute Adjust print quality
for automatic adjustment of the paper feed amount.
The printer prints and reads a test pattern for automatic adjustment of the feed amount.
Important
• When using highly transparent media, use manual adjustment.
Manual Banding Adjustment
Note
• We recommend executing the adjustment if you have changed the paper type or paper size.
• Always check the Set priority values.
Selecting Feed Amount Adjustment Method
• If additional fine-tuning is necessary, execute Paper feed fine adjustment.
Fine-Tuning Paper Feed Amount
• Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length.
Adjusting Line Length
• This may take some time, depending on the type of paper.
Items to Prepare
When Using Rolls An unused roll at least 254.0 mm (10.00 in) wide
When Using Sheets Two sheets of unused paper of at least A4/Letter size (or one sheet when using A2 or larger)
Follow the procedure below to adjust.
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
2. Flick HOME screen and tap Maintenance.
Menu Operations
3. Tap Paper feed adjustment.
4. Tap Adjust print quality.
5. Tap Auto.
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6. Tap paper to adjust.
A test pattern is printed for adjustment and adjustment is finished.
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Manual Banding Adjustment
If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of
the paper feed amount.
Use manual adjustment with highly transparent media.
Manual adjustment requires you to enter an adjustment value after a test pattern is printed.
Note
• We recommend executing the adjustment if you have changed the paper type or paper size.
• Always check the Set priority values.
Selecting Feed Amount Adjustment Method
• If additional fine-tuning is necessary, execute Paper feed fine adjustment.
Fine-Tuning Paper Feed Amount
• Use Adjust feed length to ensure that lines in CAD drawings are printed at exactly the right length.
Adjusting Line Length
Items to Prepare
When Using Rolls An unused roll at least 254.0 mm (10.00 in) wide
When Using Sheets Two sheets of unused paper of at least A4/Letter size
Follow the procedure below to adjust.
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Important
• Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be
completed correctly unless the loaded paper matches the settings.
2. Flick HOME screen and tap Maintenance.
Menu Operations
3. Tap Paper feed adjustment.
4. Tap Adjust print quality.
5. Tap Manual.
6. Tap paper to adjust.
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Test pattern A is printed for manual adjustment.
Note
•When printing on sheets, follow the instructions on the screen and remove the sheet.
7. Examine test pattern A for adjustment. Determine pattern in which banding is least
noticeable.
Note
•If banding seems least noticeable in two patterns but you cannot decide which one is better,
choose an intermediate value. For example, choose 11 if you cannot decide whether pattern 10 or
12 is better.
8. Tap number you decided.
Test pattern B is printed for manual adjustment.
Note
• If you printed test pattern A on a sheet, follow the instructions on the screen and use another
sheet of the same type of paper. Additionally, after test pattern B is printed, follow the instructions
on the screen and remove the sheet.
9. Examine test pattern B for adjustment. Determine pattern in which banding is least
noticeable.
10. Tap number you decided.
The adjustment value is now registered, and adjustment is complete.
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Fine-Tuning Paper Feed Amount
If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed
documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount.
Note
• The Paper feed fine adjustment menu is only displayed during printing.
Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in
Paper feed adjustment.
• Always execute Adjust print quality before Paper feed fine adjustment.
Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0.
Automatic Banding Adjustment
Manual Banding Adjustment
Follow the procedure below to adjust.
1. Flick HOME screen and tap Maintenance while printing is in progress.
Menu Operations
2. Tap Paper feed fine adjustment.
3. Tap value.
At this time, if banding in dark colors appears, select a setting value in the range 1 to 5, and if banding in
light colors appears, select a setting value in the range -1 to -5.
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Adjusting Line Length
To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to
adjust the amount that paper is advanced.
There are two options in Adjust feed length : Print alignment pattern and Change adjustment values.
Note
• We recommend executing the adjustment if you have changed the paper type or paper size.
• Always check the Set priority values before adjustment.
Selecting Feed Amount Adjustment Method
Items to Prepare
When Using Rolls • An unused roll at least 254.0 mm (10.00 in) wide
• High-precision ruler
When Using Sheets • One sheet of unused paper of at least A4/Letter size
• High-precision ruler
Follow the procedure below to adjust.
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Important
• Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be
completed correctly unless the loaded paper matches the settings.
2. Flick HOME screen and tap Maintenance.
Menu Operations
3. Tap Paper feed adjustment.
4. Tap Adjust feed length.
5. Tap Print alignment pattern or Change adjustment values.
•If you tap Print alignment pattern:
The test pattern is printed for you to measure the scale and calculate the discrepancy.
The scale bar prints "Millimeter" in 50 mm increments and "Inch" in 1-inch increments.
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•If you tap Change adjustment values:
No test pattern is printed. Instead, you will measure a document already printed to determine the
discrepancy.
6. Tap amount of discrepancy.
If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative
value.
The feed amount can be adjusted in 0.02% increments.
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Adjusting Vacuum Strength
When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against
paper, adjusting the level of suction against paper on the platen may improve results.
Important
• Paper rubbing against or becoming caught on the print head may jam or result in printed documents
that are soiled.
1. Flick HOME screen and tap paper information area.
Menu Operations
2. Tap paper to change vacuum strength on Paper settings screen.
3. Tap Paper settings.
4. Tap Advanced.
5. Tap Transport unit vacuum strength.
6. Tap vacuum strength.
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Managing Colors
Color management (color calibration) corrects for variations in color tones due to differences between
printers and aging, and obtains continuously stable corrected color tones.
The color tones of this printer can be corrected by executing color calibration.
If you have multiple printers, you can make the color tones of the printers the same by executing color
calibration on each of the printers.
Execute Color Calibration
Executing color calibration improves color consistency by compensating for slight differences in how color
appears due to individual variations or aging among the printers.
You can use the operation panel to enable or disable the color calibration adjustment values, view the
calibration status, and configure notifications when color calibration needs to be executed.
You can also execute color calibration from Device Management Console.
See below for details.
Device Management Console Guide(Windows)
Device Management Console Guide(Mac OS)
Checking When to Execute Color Calibration
You can use the progress bar on the computer screen to determine when to execute color calibration.
Use Device Management Console to view when to execute color calibration.
See below for details.
Device Management Console Guide(Windows)
Device Management Console Guide(Mac OS)
Centrally Managing Multiple Printers
You can view the status of multiple network- and USB-connected printers.
You can also set up email notification if printer warnings or errors occur.
Use Device Management Console to manage the printers.
See below for details.
Device Management Console Guide(Windows)
Device Management Console Guide(Mac OS)
Using Paper Other Than Canon Genuine Paper
To execute color calibration for paper other than Canon genuine paper, you must create and register
dedicated media information.
To register this media information, use Media Configuration Tool.
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See below for details.
Media Configuration Tool Guide(Windows)
Media Configuration Tool Guide(Mac OS)
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Performing Color Calibration
Color calibration improves color consistency by compensating for slight differences in how color appears
when printing due to individual variations or aging among the printers.
Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the
printer.
By this operation, calibration adjustment values reflecting the print result of the test pattern are set
automatically.
Important
• To increase the color stability precision when executing color calibration, maintain a constant
temperature and humidity environment each time within the range of temperatures of 59 to 86°F (15 to
30°C) and within the range of humidities of 40 to 60%.
Executing color calibration under various temperature and humidity conditions may prevent the printer
from making the correct adjustments.
• Before color calibration, ensure the printer is not exposed to direct sunlight or other strong sources of
light.
If the printer is exposed to strong sources of light, correct adjustment may not be possible.
Recommend Timing for Color Calibration
We recommend color calibration in the following situations.
• After initial printer installation
• After print head replacement
• If colors seem different from before, despite using the same printing environment, under the same
conditions
• To print with colors aligned from multiple printers
• When the execution guide is displayed
Executing Color Calibration
Execute color calibration using the following procedure.
1. You can confirm whether the paper to be loaded can be used in color calibration.
Paper Information List
2. Load the paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
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3. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
4. Tap Color calibration.
5. Tap Auto adjust.
A confirmation message appears.
Note
• For details about menu items other than Auto adjust, see "Other Menu Items."
6. Tap Yes.
The paper source setting screen appears.
7. Select and tap paper source with loaded paper.
After the paper is confirmed, and color calibration is executed, the calibration adjustment value is set
automatically.
Other Menu Items
•Enable/disable adjustment values
You can select whether to apply the calibration adjustment value when printing.
However, for settings that differ from the Calibration Value of the printer driver, the values specified in
the printer driver take priority.
•Adjustment information
You can confirm the color calibration adjustment date/time and the executed media type.
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•Calibration guide setting
You can select whether to display a message asking to execute color calibration on the touch screen
in the following situations.
◦ When a new print head has been installed
◦ When a certain amount of printing has been executed after color calibration is executed
◦ When the data of color calibration has been initialized
•Reset adjustment values
Clear the color calibration adjustment value and the adjustment information.
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Adjustment Types of Color Calibration
Adjustment Types of Color Calibration
Common calibration and unique calibration are the two adjustment types of color calibration.
One adjustment type is selected according to the media type that is used to execute color calibration.
Features
Common Calibration
When color calibration is executed for one type of Canon genuine paper, the color is adjusted for
other paper.
You can use multiple media types easily in a short time because it is not necessary to execute color
calibration on each media type.
Unique Calibration
Even when color calibration is executed, the color of other paper is not adjusted, so the color of other
paper is not affected.
Note
• For details on whether or not color calibration can be executed and the adjustment types for various
types of paper, see "Paper Information List."
• Common Calibration
If color calibration is executed on a media type categorized as common calibration, new common
calibration adjustment values are set.
Among the media type categorized as common calibration, newly set common calibration adjustment
values are set for paper for which color calibration has not been performed.
The common calibration adjustment values apply to all print qualities.
Note
• If the paper being used does not support color calibration, execute color calibration with paper
categorized as common calibration in advance.
The new common calibration adjustment values even apply to the paper being used.
• If color calibration has been performed, the calibration adjustment values are already set.
The new common calibration adjustment values are not overwritten for this media type.
• Unique Calibration
If color calibration is executed on a media type categorized as unique calibration, new unique
calibration adjustment values are set.
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Note
• If color calibration is not executed even once using the paper categorized as unique calibration,
executing common calibration overwrites the calibration adjustment values.
Example: When the following color calibration is executed with the default settings
First time: Execute color calibration with media type A (categorized as common calibration)
All media types A to N: The calibration adjustment values of media type A are applied.
Second time: Execute color calibration with media type B (categorized as common calibration)
Media type A: The calibration adjustment values of media type A applied the first time take priority.
Media types B to N: The calibration adjustment values of media type B are applied.
Third time: Execute color calibration with media type C (categorized as unique calibration)
Media type A: The calibration adjustment values of media type A applied the first time take priority.
Media types B and D to N: The calibration adjustment values of media type B applied the second
time take priority.
Media type C: The calibration adjustment values of media type C are applied.
Note
• You can confirm the currently applied calibration adjustment date and the executed paper type with
Adjustment information in Color calibration on the touch screen menu.
Performing Color Calibration
To Confirm the Paper Information Registered on the Printer
To print media information, select Device settings > Paper-related settings > Print advanced paper
settings on the touch screen menu.
The following appears.
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Display Meaning
Calibration Ex-
ec.
Supports color calibration
OK(Common) Executes common calibration
OK(Unique) Executes unique calibration
N/A Color calibration cannot be executed
Calibration Adj.
Value
Calibration application information (Executed date and
paper name appear)
Note
• You can check the media information with the Device Management Console or printer driver.
See below for details.
Device Management Console Guide(Windows)
Device Management Console Guide(Mac OS)
Updating Media Information in Printer Driver(Windows)
Confirm the Printer Paper Information(Mac OS)
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Maintenance and Consumables
Ink Tanks
Ink Tanks
Replacing Ink Tanks
Checking Ink Tank Levels
When to Replace Ink Tanks
Print Head
Print Head
Checking for Nozzle Clogging
Cleaning the Print Head
Replacing the Print Head
Maintenance Cartridge
Maintenance Cartridge
Replacing the Maintenance Cartridge
Checking the Remaining Maintenance Cartridge Capacity
When to Replace the Maintenance Cartridge
Cutter Blade
Cutter Blade
Replacing the Cutter Blade
Performing Maintenance Functions from Your Computer (Windows)
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Performing Maintenance Functions from Your Computer (Mac OS)
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Adjusting the Paper Feed Volume
Cleaning the Printer
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Ink Tanks
When purchasing, check the Model number.
Shape Colors Model number Ink Type Capacity
Matte Black PFI-1100 MBK Pigment ink 5.4 fl oz (160 ml)
Photo Black PFI-1100 PBK
Cyan PFI-1100 C
Magenta PFI-1100 M
Yellow PFI-1100 Y
Photo Cyan PFI-1100 PC
Photo Magenta PFI-1100 PM
Gray PFI-1100 GY
Photo Gray PFI-1100 PGY
Red PFI-1100 R
Blue PFI-1100 B
Chroma Opti-
mizer
PFI-1100 CO
Matte Black PFI-1300 MBK 11.2 fl oz (330 ml)
Photo Black PFI-1300 PBK
Cyan PFI-1300 C
Magenta PFI-1300 M
Yellow PFI-1300 Y
Photo Cyan PFI-1300 PC
Photo Magenta PFI-1300 PM
Gray PFI-1300 GY
Photo Gray PFI-1300 PGY
Red PFI-1300 R
Blue PFI-1300 B
Chroma Opti-
mizer
PFI-1300 CO
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Shape Colors Model number Ink Type Capacity
Matte Black PFI-1700 MBK Pigment ink 23.7 fl oz (700 ml)
Photo Black PFI-1700 PBK
Cyan PFI-1700 C
Magenta PFI-1700 M
Yellow PFI-1700 Y
Photo Cyan PFI-1700 PC
Photo Magenta PFI-1700 PM
Gray PFI-1700 GY
Photo Gray PFI-1700 PGY
Red PFI-1700 R
Blue PFI-1700 B
Chroma Opti-
mizer
PFI-1700 CO
Note
• For instructions on replacing the ink tanks, see "Replacing Ink Tanks."
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Replacing Ink Tanks
Compatible Ink Tanks
For details on compatible ink tanks, see "Ink Tanks."
You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities.
Note
• Depending on the color, you can also use an ink tank with a different capacity.
Precautions When Handling Ink Tanks
Take the following precautions when handling ink tanks.
Caution
• For safety, keep ink tanks out of the reach of children.
• If ink is accidentally ingested, contact a physician immediately.
Important
• There may be ink around the ink holes of an ink tank you removed. Handle the ink tanks carefully
during replacement. The ink may stain clothing.
• Do not install ink tanks used in this printer in another model of printer.
This will prevent correct ink level detection, which may damage the printer or cause other problems.
• We recommend using up an ink tank in the course of printing within six months after breaking the
seal. Printing quality may be affected if you use older ink tanks.
• Do not leave the printer without ink tanks installed for extended periods (a month or more). Residual
ink may become clogged inside the printer and affect printing quality.
How to replace an ink tank
If a message indicates you should replace an ink tank, check the message details and go to step 2.
1. Selecting Ink Tank Replacement from menu
2. Removing Ink Tanks
Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml))
Removing ink tank (23.7 fl oz (700 ml))
3. Loading New Ink Tanks
Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml))
Loading ink tank (23.7 fl oz (700 ml))
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Important
• Do not remove an ink tank during initialization immediately after turning on the printer, or during print
head cleaning. Ink may leak out.
Note
• Ink tank replacement is possible even during printing, when print jobs are being canceled, or when
paper is being advanced.
Selecting Ink Tank Replacement from menu
1. Tap ink display area on Home screen.
Touch Screen
The Current estimated ink levels screen appears.
2. Tap Replace.
Instructions appear on the touch screen.
Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml))
1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp.
The ink lamp flashes if there is no ink left.
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Important
• Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when
replacing tanks.
2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button
at B.
3. Lift ink tank lock lever until it stops, and then push it down toward front.
Note
• Check that the ink tank lock lever does not return.
4. Remove ink tank by grips (A), and then tap OK.
Important
•Store the removed ink tank with ink remaining with the ink holes (A) facing up. Otherwise, ink
may leak and cause stains. Put the removed ink tank in a plastic bag and close the bag.
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Note
•Dispose of the used ink tank in accordance with local regulations.
Removing ink tank (23.7 fl oz (700 ml))
1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp.
The ink lamp flashes if there is no ink left.
Important
• Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when
replacing tanks.
2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button
at B.
3. Lift ink tank lock lever until it stops, and then push it down toward front.
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Note
•Check that the ink tank lock lever does not return.
4. Remove ink tank by handle (A), and then tap OK.
Important
• Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up.
Otherwise, ink may leak and cause stains.
Note
•Dispose of the used ink tank in accordance with local regulations.
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Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml))
1. Before opening the pouch, tilt the ink tank to the left and right gently seven or eight times.
Important
•Do not remove and agitate an ink tank that has already been installed in the printer. Ink may
leak out.
•Failure to agitate the ink tank may cause the ink components to precipitate and may affect
printing quality.
Note
• If the ink tank is at a low temperature, allow it to warm up to room temperature before installing.
2. Open the pouch and remove the ink tank.
Important
•Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink
tank, and affect printing quality.
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• Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and
cause stains.
3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear.
Important
• An ink tank cannot be loaded in the holder if the color or orientation is incorrect.
If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking
the label color display, ink tank color, and ink tank orientation.
4. Lift up ink tank lock lever, and then push it down.
5. Push handle part of ink tank lock lever firmly all the way in.
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6. Make sure ink lamp indicator is lit.
Note
• If the ink lamp is not lit, reload the tank.
7. Close ink tank cover.
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Loading ink tank (23.7 fl oz (700 ml))
1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and
right as shown, shaking it gently seven or eight times.
Caution
•A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your
wrist. If you agitate the ink tank using just your wrist, you may injure your wrist.
Important
•Do not remove and agitate an ink tank that has already been installed in the printer. Ink may
leak out.
•Failure to agitate the ink tank may cause the ink components to precipitate and may affect
printing quality.
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Note
• If the ink tank is at a low temperature, allow it to warm up to room temperature before installing.
2. Open the pouch and remove the ink tank.
Important
• Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink
tank, and affect printing quality.
•Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and
cause stains.
3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear.
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Important
•An ink tank cannot be loaded in the holder if the color or orientation is incorrect.
If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking
the label color display, ink tank color, and ink tank orientation.
4. Lift up ink tank lock lever, and then push it down.
5. Push handle part of ink tank lock lever firmly all the way in.
6. Make sure ink lamp indicator is lit.
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Note
•If the ink lamp is not lit, reload the tank.
7. Close ink tank cover.
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Checking Ink Tank Levels
On the touch screen, you can check how much ink is left in the ink tank.
1. Tap ink display area on Home screen.
Touch Screen
The Current estimated ink levels screen appears.
If ink is low, appears; if no ink is left, appears; if you have deactivated ink level detection,
appears.
The remaining ink level is indicated as shown below.
If the touch screen indicates to replace the ink tank, replace the ink tank. If a message is displayed
indicating to check the remaining ink levels, or after tasks that consume a lot of ink such as large-format
printing or head cleaning, check the remaining levels and replace ink tank as needed.
Replacing Ink Tanks
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Note
• Tap Order ink now to view the ink supplier information.
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When to Replace Ink Tanks
Replace or prepare to replace ink tanks in the following situations.
If Ink Confirmation Message Appears on touch screen
If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen.
You can continue to print, but prepare the ink tanks.
Checking Ink Tank Levels
Before print jobs and maintenance that consume a lot of ink
If little ink is left, there may not be enough for large-format printing, head cleaning, and maintenance,
which require a lot of ink. Replace or prepare to replace the ink tanks in the following situations.
If Message for Ink Replacement Appears on touch screen
When the ink runs out, the Status lamp flashes orange, a message regarding ink tanks replacement
appears on the touch screen, and printing is disabled. Replace the ink tank.
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Checking for Nozzle Clogging
If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by
printing a test pattern to check the nozzles.
Note
• By default, nozzles are checked at fixed intervals.
Auto maintenance settings
Paper to Prepare
When Using Rolls An unused roll at least 10.00 in (254.0 mm) wide
When Using Sheets One sheet of unused paper of at least A4/Letter size
1. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
2. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
3. Tap Print nozzle check pattern.
A confirmation message appears.
4. Tap Yes.
The printer now prints a test pattern for checking the nozzles.
5. Check the printing results.
If the horizontal lines are not faint or incomplete, the nozzles are clear.
If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged.
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Cleaning the Print Head
If printing is faint, cleaning the print head may improve results.
Choose one of three print head cleaning modes (Cleaning, Deep cleaning, or System cleaning),
depending on the problem to resolve.
•Cleaning
Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the
least amount of ink.
It takes about 8 minutes.
•Deep cleaning
Use this mode if no ink is ejected at all or if Cleaning does not solve the problem.
It takes about 8 or 9 minutes.
•System cleaning
Use this if printing is not improved after Deep cleaning. System cleaning consumes a very large
amount of ink. Performing this frequently consumes the ink faster. Perform this only when needed.
It takes about 10 minutes.
Important
• Do not remove the maintenance cartridge or ink tanks during Cleaning, Deep cleaning, or System
cleaning.
Ink may leak or an error may occur.
• If printing is not improved after System cleaning, the print head may be at the end of its service life.
Contact your Canon dealer for assistance.
Note
• Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You
can clean all print head or select pattern 1, 2, or 3 to clean the print head with a clogged nozzle.
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• By default, nozzles are checked at fixed intervals.
Auto maintenance settings
Perform cleaning as follows.
1. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
2. Tap Print head cleaning.
3. Select and tap Cleaning, Deep cleaning, or System cleaning.
4. Select and tap the ink group to be cleaned.
•All colors
•Pattern 1:PM/R/C/PGY
•Pattern 2:PBK/MBK/CO/GY
•Pattern 3:B/Y/M/PC
A confirmation message appears.
5. Tap Yes.
Head cleaning is now executed.
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Replacing the Print Head
If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace
the print head.
Compatible print head
For details on compatible print head, see "Print Head."
Precautions When Handling print head
Take the following precautions when handling the print head.
Caution
• For safety, keep print head out of the reach of children.
• If ink is accidentally ingested, contact a physician immediately.
• Do not touch the print head immediately after printing. The print head becomes extremely hot, and
there is a risk of burns.
Important
• There may be ink around the nozzles of the print head you remove. Handle the print head carefully
during replacement. The ink may stain clothing.
• Do not open the print head pouch until immediately before installation. After removing the print head
from the pouch, install it right away. If the print head is left as is after the pouch is opened, the
nozzles may dry out, which may affect printing quality.
Selecting Menu for print head Replacement
Caution
• When replacing the print head immediately after printing, wait a few minutes before replacing it. The
metal parts of the print head become hot during printing, and there is a risk of burns from touching
these parts.
Important
• Your hands may become dirty during print head replacement. Use the gloves provided in the box with
the new print head for replacement.
Note
• Prepare a new ink tank when ink levels are low.
• Prepare a new maintenance cartridge when the remaining capacity of the maintenance cartridge is
low.
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1. Remove any paper that has been fed.
• When using a roll, rewind it.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
• When using sheets, remove the sheet.
Removing Sheets
2. Clean inside top cover.
Cleaning Inside the Top Cover
3. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
4. Tap Head replacement.
A confirmation message appears.
5. Tap Yes.
Ink begins being drawn in. When it finishes, instructions are displayed on the touch screen.
It takes about 5-6 minutes for ink to be drawn into the system.
Replacing print head
1. Open top cover.
The print head replacement procedure appears on the touch screen.
2. If the print head locking cover and print head lock lever are dirty, use a damp cloth that
you have wrung out completely to wipe them clean.
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Important
• Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may
damage them.
3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe
it clean.
If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
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4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it
stops.
5. Holding grip (A), open print head locking cover until it stops.
6. Remove print head by blue handle (A), and then tap OK.
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Important
•Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to
become adhered to the metal contacts of the Carriage. These may damage the printer.
Note
•Dispose of the used print head in accordance with local regulations.
7. Remove print head that was in case from pouch.
8. Remove tape used to secure print head.
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9. Lift print head by blue handle and remove orange protective cap (2).
Important
•Always carry the print head by the blue handle. Never touch the nozzle (A) or metal contacts
(B). This may damage the print head and affect printing quality.
•Never touch the ink holes (C). This may affect printing quality.
• The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not
to touch these surfaces when removing the caps.
• The print head contains ink to protect the nozzle. We recommend removing the protective cap
as you hold it over the print head case or safely out of the way to avoid spilling ink and staining
your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.
• If you need to put a print head somewhere temporarily before installation, return it to the case in
the same orientation. If placed face down, the nozzle or metal contacts may become damaged,
which may affect the printing quality.
• Do not reattach the removed protective cap. Dispose of these materials in accordance with local
regulations.
10. Carefully push print head firmly in, ensuring that nozzle, metal contacts, and ink holes do
not touch Carriage.
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11. Lower print head locking cover to front and lock print head.
12. Lower print head lock lever toward the back until it clicks.
13. Close top cover.
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Ink now fills the system. It takes about 18 or 19 minutes.
Important
•While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may
leak out.
Note
•Print head position adjustment is executed when Print pattern after new head is set to ON.
Follow the instructions on the touch screen to load paper.
Auto maintenance settings
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Replacing the Maintenance Cartridge
Compatible Maintenance Cartridges
For details on compatible maintenance cartridge, see "Maintenance Cartridge."
Precautions When Handling Maintenance Cartridge
Take the following precautions when handling the maintenance cartridge.
Caution
• For safety, keep maintenance cartridge out of the reach of children.
• If ink is accidentally ingested, contact a physician immediately.
Important
• Do not remove the maintenance cartridge except to replace it. Ink may leak out.
• Do not remove a maintenance cartridge during initialization immediately after turning on the printer,
during print head cleaning, while ink is being drawn out, or during initialization immediately after
replacing the maintenance cartridge.
The maintenance cartridge may become damaged or ink may leak out.
• To prevent ink from leaking from a used maintenance cartridge, avoid dropping the cartridge or
storing it at an angle. Otherwise, ink may leak and cause stains.
• Ink adheres to the top of the maintenance cartridge after it has been used. Handle the maintenance
cartridge carefully during replacement. The ink may stain clothing.
How to Replace a Maintenance Cartridge
If a message indicates you should replace a maintenance cartridge, check the message details and go to
step 2.
1. Selecting Maintenance Cartridge Replacement from Menu
2. Replacing Maintenance Cartridge
Selecting Maintenance Cartridge Replacement from Menu
1. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
2. Tap Maintenance cartridge info.
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The Maintenance cartridge info screen appears.
3. Tap Replace.
Instructions appear on the touch screen.
Replacing Maintenance Cartridge
1. Open box, and remove plastic bag and maintenance cartridge.
Important
• Never touch the metal contacts (A). This may damage the maintenance cartridge.
2. Open maintenance cartridge cover.
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3. Hold the used maintenance cartridge by the grip (A) with one hand and put your other
hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as
you pull it out.
Important
• A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge
level during removal and storage. If you drop a used maintenance cartridge or store it at an
angle, ink may leak and cause stains.
4. Put used maintenance cartridge in supplied plastic bag and store on flat surface.
5. Check the top and bottom of the maintenance cartridge, place in the box, and store the
box on a flat surface.
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Important
• Always put the used maintenance cartridge back in the box and store the box on a flat surface.
Note
• Dispose of the used maintenance cartridge in accordance with local regulations.
6. Wipe away any soiling on the maintenance cartridge cover.
Important
•Support the maintenance cartridge cover from underneath as you wipe it.
7. Keeping the new maintenance cartridge level, insert it all the way in.
The maintenance cartridge is initialized.
Important
•Do not remove the maintenance cartridge during initialization immediately after replacing the
maintenance cartridge. The maintenance cartridge may become damaged.
8. Close maintenance cartridge cover.
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Checking the Remaining Maintenance Cartridge Capacity
The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining
capacity of the maintenance cartridge by checking the touch screen.
1. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
2. Tap Maintenance cartridge info.
The Maintenance cartridge info screen appears.
If the touch screen indicates to replace the maintenance cartridge, replace the maintenance cartridge. If a
message appears indicating to check the remaining capacity of the maintenance cartridge, or before tasks
that deplete much of the capacity such as head cleaning or preparations to move the printer, check the
remaining maintenance cartridge capacity and prepare a new maintenance cartridge as needed.
Replacing the Maintenance Cartridge
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When to Replace the Maintenance Cartridge
Replace or prepare to replace the maintenance cartridge in the following situations.
If Maintenance Cartridge Confirmation Message Appears on Touch Screen
When the maintenance cartridge is almost empty, the Status lamp lights orange and a notification
message will appear on the touch screen. You can continue to print, but check the remaining maintenance
cartridge capacity and prepare to replace the maintenance cartridge with a new one.
Checking the Remaining Maintenance Cartridge Capacity
When the maintenance cartridge capacity is drastically depleted
Print head cleaning, print head replacement, and preparations to transfer the printer deplete much of the
maintenance cartridge capacity. (In particular, preparing to move the printer depletes a lot of the capacity.)
Check the remaining maintenance cartridge capacity before this maintenance and replace the
maintenance cartridge if necessary.
If Message for Maintenance Cartridge Replacement Appears on Touch
Screen
When the maintenance cartridge runs out, the Status lamp blinks orange, a message regarding
maintenance cartridge replacement appears on the touch screen, and printing is disabled. Replace the
maintenance cartridge with a new one.
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Replacing the Cutter Blade
Compatible cutter blade
For details on compatible cutter blade, see "Cutter Blade."
Selecting Menu for cutter blade Replacement
1. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
2. Tap Replace cutter blade unit.
A confirmation message appears.
3. Tap Yes.
The Carriage moves and after it stops moving, instructions appear on the touch screen.
Note
• If you do not take action within 2 minutes, cutter blade replacement is canceled. In this case,
repeat the procedure.
Replacing cutter blade
1. Open top cover.
The cutter blade replacement procedure appears on the touch screen.
2. If cutter blade is dirty, use damp cloth that you have wrung out completely to wipe it clean.
Important
•Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may
damage them.
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3. Turn hex screw with hex wrench until loose.
4. Remove cutter blade while holding A.
Caution
•Never touch any part other than A. This may stain your hands or cause injury. Additionally, this
may damage the printer.
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• Do not disassemble the cutter blade. Touching the blade may cause injury.
Note
• Dispose of the used cutter blade in accordance with local regulations.
5. Install new cutter blade while aligning A to B and C to D.
6. Install while aligning fixing part included with replacement cutter blade with center of
cutter blade.
7. Turn hex screw until securely fixed.
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Important
•After the cutter blade is secured, check that the cutter blade does not come off. If the cutter
blade comes off, this may damage the printer.
8. Remove fixing part.
Important
• Always remove the fixing part. Operating with the part installed may damage the printer.
9. Close top cover.
10. A confirmation message will appear.
Tap Yes.
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Cleaning the Print Heads
The print head cleaning and Cleaning functions allow you to clear up clogged print head nozzle. Perform
print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink.
If you perform Cleaning and the condition still does not improve, perform system cleaning.
The procedure for cleaning is as follows:
Cleaning
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility3
2. Click the Cleaning icon
The confirmation message appears.
Before running the cleaning, check the following items:
On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Check the following items for each ink. Then, if necessary, perform Cleaning.
•Is there ink remaining in the tank?
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3. Execute cleaning
Make sure that the printer is on and then click OK.
Print head cleaning starts.
Important
•Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
System Cleaning
Execute System Cleaning if the status does not improve even after Cleaning is performed.
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility3
2. Click the System Cleaning icon
The confirmation message appears.
Before running the system cleaning, check the following items:
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Check that the printer power is on. Then press the tank cover open button on the printer and open the
tank cover.
Check the following items for each ink.
•Is there ink remaining in the tank?
•Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
In addition, System Cleaning consumes an extremely large amount of ink.
Before executing this function, check the items below. Then, if you feel it necessary, execute System
Cleaning.
•Did you use Nozzle Check to check the nozzle status and was there a problem?
•Did the status remain unchanged even after Cleaning was executed?
3. Execute system cleaning
Make sure that the printer is on and then click OK.
System cleaning starts.
Important
•System Cleaning consumes an extremely large amount of ink.
Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute
system cleaning only when necessary.
Note
• When Cleaning or System Cleaning is complete, perform a Nozzle Check and confirm the results
of cleaning.
Related Topic
Printing a Nozzle Check Pattern
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Printing a Nozzle Check Pattern
The nozzle check function allows you to check whether the print head is working properly by printing a
nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print.
The procedure for printing a nozzle check pattern is as follows:
Nozzle Check
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility3
2. Click the Nozzle Check icon
The confirmation message appears.
Before printing the nozzle check pattern, check the following items:
On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Check the following items for each ink. Then, if necessary, perform Nozzle Check.
•Is there ink remaining in the tank?
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3. Load paper in the printer
Select the paper feed position when the dialog appears.
4. Print a nozzle check pattern
Make sure that the printer is on and click OK.
Printing of the nozzle check pattern begins.
5. Check the print result
Check the print results.
(A) As long as the horizontal lines are in line, and not missing, the nozzle is working normally.
(B) Where the horizontal lines are not in line or are missing, the color nozzle is blocked.
Important
•When using connected to the network, the Test Print is not displayed on OS X Mountain Lion
v10.8, or OS X Lion v10.7.
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Note
• Because CO is colorless, it is printed over a black ink pattern. Check whether the CO pattern
contains horizontal streaks (A) in the dark gray area.
•From the nozzle check pattern printing results, if it becomes patchy or there are areas that
cannot be printed, use Cleaning to clean the print heads.
Related Topic
Cleaning the Print Heads
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Adjusting the Paper Feed Volume
When different color figures are found in the print results or the length of the lines printed in the line feed
direction is not accurate, the printing results can be improved by adjusting the lined feed volume.
Here, we explain the procedure for adjusting the line feed volume.
Paper Feed Amount Adjustment
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility3
2. Click the Paper Feed Amount Adjustment icon
Adjust the paper feed volume.
Important
• When using connected to the network, the Test Print is not displayed on OS X Mountain Lion v10.8,
or OS X Lion v10.7.
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Cleaning the Printer Exterior
Clean the printer regularly to maintain better printing quality and help prevent problems.
To ensure a comfortable working environment, clean the printer exterior about once a month.
1. Turn printer off.
Turning the Printer On and Off
2. Unplug the power cord from the outlet.
Caution
•Always turn off the printer and unplug the power cord before cleaning or maintenance.
Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the
printer.
3. Wipe away any residue and paper dust with damp cloth that you have wrung out completely
and wipe dry with dry cloth.
•Clean the printer exterior and the power cord plug.
•Open top cover and output guide and clean parts that come in contact with paper (A, B).
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Warning
• Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come
into contact with electrical components inside the printer, there is a risk of fire or electrical shock.
Important
• If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend
cleaning the output guide even if it does not appear dirty, because it may actually be covered with
paper dust.
Cleaning Inside the Top Cover
4. Plug the power cord into the outlet.
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Cleaning Inside the Top Cover
Clean inside the top cover about once a month to maintain better printing quality and help prevent problems.
Also clean inside the top cover in the following situations to ensure optimal operation.
• If the printed surface or the underside of paper is dirty after printing
• After you have used up a roll
• After borderless printing
• After printing on small paper
• After printing on paper that generates a lot of cutting debris
• If you have replaced the roll
• After printing on paper that generates a lot of paper dust
Important
• If the platen inside the top cover becomes dirty, it may soil the underside of paper. We recommend
cleaning the platen after borderless printing or printing on small paper.
• If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend
cleaning the output guide even if it does not appear dirty, because it may actually be covered with paper
dust.
1. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
2. Tap Platen cleaning.
A confirmation message appears.
3. Tap Yes.
The Carriage moves and after it stops moving, instructions appear on the touch screen.
4. Open top cover.
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5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink
grooves (B), use cleaning brush (C), provided with printer, to wipe it away.
Important
• Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may
damage them.
Note
•If the cleaning brush is dirty, rinse it in water.
6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean
it. Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (A),
paper retainer (B), entire platen (C), borderless printing ink grooves (D), periphery of left
and right ink suction holes (E, F), and output guide (G), and so on.
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Warning
•Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come
into contact with electrical components inside the printer, there is a risk of fire or electrical shock.
Important
• Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may
attract dust and affect the printing quality.
7. Close top cover.
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Cleaning the Roll Unit
About once a month, clean the roll unit to ensure optimal operation.
1. Remove any roll paper loaded in roll unit.
Removing the Lower Roll from the Roll Unit (Option)
2. Turn printer off.
Turning the Printer On and Off
3. Unplug power cord from outlet.
Caution
• Always turn off the printer and unplug the power cord before cleaning or maintenance.
Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the
printer.
4. Wipe away any residue and paper dust from areas (A, B) that come in contact with paper
with damp cloth that you have wrung out completely, and wipe dry with dry cloth.
Warning
•Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come
into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock.
5. Plug power cord into outlet.
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Preparing to Transfer the Printer
To protect the internal parts in transit, always follow these steps before transferring the printer to a new
location.
For details on packing the printer and installing it after transfer, see "Reinstalling the Printer."
Important
• Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and
damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
Note
• The maintenance cartridges needs to be replaced when you execute the Prepare to transportation
menu. Prepare the maintenance cartridge in advance while referring to the table below. The number of
maintenance cartridge required varies depending on the amount remaining in the maintenance
cartridge being used.
• If you can move the printer in a level state using casters or something similar, you do not need to
execute Prepare to transportation.
• Always follow the instructions of the service representative when preparing to transfer the printer.
Prepare to
transportation
Menu
Usage Examples Transport
and Storage
In Low Tem-
perature En-
vironments
Permitted Angle
of Inclination
Required
Mainte-
nance Car-
tridges
Move indoors on
the same floor
Move indoors by carry-
ing
No All directions: with-
in 30°
1-3
Move indoors to a
different floor
Moving the printer
while temporarily tilting
it such as when using
the stairs
No All directions: with-
in 90°
1-3
Transport out-
doors
Transport By Vehicle Yes All directions: with-
in 90°
3
Remove paper
1. Remove the paper.
•Rolls
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
•Sheet
Removing Sheets
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Selecting Menu for Prepare to transportation
1. If touch screen indicates to replace maintenance cartridge, replace maintenance
cartridge.
Replacing the Maintenance Cartridge
2. Flick Home screen and tap Maintenance.
Touch Screen
The Maintenance screen appears.
3. Tap Prepare to transportation.
4. Select and tap transfer level.
Displays the confirmation screen.
5. Tap Yes.
The printer is now prepared for transfer.
When the preparation is finished, instructions appear on the touch screen.
Remove the ink tanks before packing the printer.
Important
• If consumables must be replaced, a message appears on the touch screen, and preparation is
disabled. If the message appears, tap OK and contact your Canon dealer for assistance.
Removing Ink Tanks
1. Open left and right ink tank covers to remove all ink tanks.
Replacing Ink Tanks
2. Push down release lever (A) as shown as you gently return all ink tank lock levers to their
original positions.
352
3. Close ink tank covers.
At this point, ink is drawn out from inside the tubes.
A confirmation message will appear when the process is finished.
Important
• Do not remove the maintenance cartridge except when the message indicating replacement is
displayed.
If you remove the maintenance cartridge while ink is being removed, the ink may leak out.
4. Replace maintenance cartridge currently being used with new maintenance cartridge.
Replacing the Maintenance Cartridge
5. Press ON button and turn off printer.
Pack the printer
1. Disconnect power cord and interface cable.
Important
•Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may
damage the printer. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks,
and follow this procedure again.
2. Open top cover.
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3. Grasp Belt and insert Belt Stopper into position shown.
Important
• Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to
attach the Belt Stopper may damage the printer.
• Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may
damage them.
354
4. Close top cover.
5. Tape down printer covers to secure them, in the reverse order of tape removal during
installation.
6. Remove basket by reversing installation procedure.
7. Remove the Stand by reversing the installation procedure, when it was attached to the
printer.
8. Disassemble and repackage the Stand by following the installation procedure in reverse.
355
9. Repack Roll Holder, holder stopper, and printer in shipping materials, and then package
them in shipping box.
356
Reinstalling the Printer
The basic workflow for reinstalling the printer is as follows.
For detailed instructions, see the Setup Guide.
Assemble the stand
1. Referring to the Printer Stand Setup Guide, assemble the Stand.
Caution
•The Stand must be assembled by at least two people on a flat surface. Attempting assembly by
yourself poses a risk of injury or bending the Stand.
•When assembling the Stand, lock the casters. In addition, always unlock the casters before
moving the assembled Stand. Attempting to move the stand when the casters are locked poses
a risk of injury or damage to the location site.
Install the printer
1. Mount the printer on the assembled Stand and tighten the screws firmly.
Caution
•Moving the printer requires at least six people, holding it on both sides. Be careful to avoid back
strain and other injuries.
•When carrying the printer, hold it securely by the carrying grips on the bottom left, right, and
rear. The printer may be unsteady if you hold it at other positions, which poses a risk of injury
from dropping the printer.
357
2. Remove tape and packaging material attached to the printer. Also open the top cover and
remove stoppers and spacers inside the printer.
3. If using optional roll unit, refer to Setup Guide provided with roll unit and attach roll unit to
Stand.
4. Refer to Printer Stand Setup Guide and attach basket to Stand.
358
5. Connect the power cord to the power cord connector on the back of the printer.
6. Plug the power cord into the outlet.
7. Press the power button to turn the printer on.
When "Do you want to install the transported printer? Do not install the ink tanks yet." appears,
tap Yes.
8. When instructions for loading ink tank appear on touch screen, open ink tank cover and
load ink tank.
359
9. Attach the Roll Holder to the Roll Media.
(See "Loading Rolls on the Roll Holder.")
10. Load the Roll Media in the printer.
(See "Loading the Upper Roll on the Printer.")
11. Install the software.
Note that the driver installation procedure varies depending on the type of connection.
(See "Installing the Printer Driver" (Windows).)
360
Specifications
Important
• The following values may vary depending on the operating environment.
Printer
Power supply 100–240 V AC (50/60 Hz)
Power consumption When printing Approx. 88 W
In Sleep mode Approx. 1.8 W(*1)
When power is off Approx. 0.5 W(*1) (*2)
Operating environment Temperature 59 to 86°F (15 to 30°C)
Humidity 10 to 80% RH (with no conden-
sation)
Dimensions (W × D × H) Main unit only Approx. 43.8 × 28.9 × 24.8 in
(1110 × 734 × 628 mm)
Main unit and Stand (when basket is
not used)
Approx. 43.8 × 30.2 × 46 in
(1110 × 766 × 1168 mm)
Main unit and Stand (when using bas-
ket: basket Position 1)(*3)
Approx. 43.8 × 38.8 × 46 in
(1110 × 984 × 1168 mm)
Main unit and Stand (when using bas-
ket: basket Position 2/4/5)(*3)
Approx. 43.8 × 48.2 × 46 in
(1110 × 1222 × 1168 mm)
Main unit and Stand (when using bas-
ket: basket Position 3)(*3)
Approx. 43.8 × 56.5 × 46 in
(1110 × 1434 × 1168 mm)
Weight Main unit only (does not include print
head and ink tanks)
Approx. 185 lb (84 kg)
Stand Approx. 37 lb (17 kg)
Roll unit Approx. 35 lb (16 kg)
Space for installation (W × D × H) When not using Stand Approx. 59.5 × 56.5 × 40.2 in
(1510 × 1434 × 1020 mm)
When using Stand Approx. 59.5 × 66.3 × 61.5 in
(1510 × 1684 × 1560 mm)
Related standards International ENERGY STAR Program
*1:When using USB connection
*2:The printer uses a trace amount of power even when turned off. To stop all power consumption, turn off the printer
and unplug the power cord.
364
*3:For details on the basket position, see "Example Basket Configurations."
Printing performance
Print method Bubblejet
Maximum resolution 2400 dpi (horizontally) (*1) × 1200 dpi (vertically)
Print head PF-10
Number of nozzles 18432 nozzles (1536 nozzles per color)
*1:Prints with a minimum 1/2400 inch dot pitch between ink droplets.
Memory and hard disk
Memory 3 GB
Hard disk capacity 320 GB
Personal mail boxes (Permanent
storage area)
140 GB
Print job storage capacity Common Box 100 jobs
Personal Boxes 100 jobs
Interface
You can use both USB and LAN at the same time.
You cannot use wireless LAN and wired LAN at the same time.
USB Hi-Speed USB(*1)
USB memory USB flash drive
LAN Wired LAN IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-
TX) / IEEE802.3 (10BASE-T)
Wireless LAN IEEE802.11n / IEEE802.11g / IEEE802.11b (*2)
*1:To use Hi-Speed USB, your computer must support Hi-Speed USB.
Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be
connected even if the computer interface is USB 1.1.
*2:A connection can be established by configuring Standard setup, WPS (Wi-Fi Protected Setup), WCN (Windows
Connect Now), Cableless setup.
Network Specifications
Communication protocols SNMP (Canon-MIB compatible), HTTP, TCP/IP (IPv4/IPv6)
365
Wired LAN specifications Compliance standards IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-
TX) / IEEE802.3 (10BASE-T)
Transmission speed 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec-
ted)
Wireless LAN specifica-
tions
Compliance standards IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency range 2.4 GHz
Channels 1 to 11 or 1 to 13
Varies by country and region.
Effective range Indoor 164 feet (50 m)
Varies according to environmental conditions.
Security WEP (64/128 bit)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup Standard setup
WPS (push button method/PIN code method)
WCN (WCN-NET)
Cableless setup
Other Admin password
Operating Conditions
If operating conditions of the operating system are high, follow those.
Windows Compatible Operating Sys-
tem
(Standard supplied printer
driver)
32-bit version Windows 10
Windows 8.1, Windows 8
Windows 7
Windows Vista
Windows Server 2008
Use the latest Service Pack avail-
able.
64-bit version Windows 10
Windows 8.1, Windows 8
Windows 7
Windows Vista
Windows Server 2008, Windows
Server 2008 R2
Windows Server 2012, Windows
Server 2012 R2
366
Use the latest Service Pack avail-
able.
Windows RT (Windows 8 ARM
architecture) not supported.
Recommended operating
environment(*1)
CPU Pentium 4 or later, or Athlon 64 or
later processor
Memory 1 GB or more
Free hard disk space 20 GB or more
Mac OS Compatible Operating Sys-
tem
(Standard supplied printer
driver)
OS X v10.7.5 to OS X v10.11
Recommended operating
environment(*1)
CPU Intel multi-core processor or later
Memory 2 GB or more
Free hard disk space 20 GB or more
*1:Depending on the application software and data being used, the printer may not output correctly even with the
above environmental conditions.
• An Internet connection is required to use the Online Manual.
• To install the software while using Windows, you must have a CD-ROM drive or a network connection.
• To install the software while using Mac OS, you must have a network connection.
Ink
For information on the ink the printer supports, see "Ink Tanks."
Paper
For details on the compatible media types, see "Paper Information List."
Paper width For details on the paper widths supported by the printer, see "Paper
Sizes."
Minimum paper length 8.00 in (203.2 mm)
Maximum printable length Rolls(*1) 59 feet (18 m)
Sheets 5.2 feet (1.6 m)(*2)
Thickness Rolls 3-31 mil (0.07-0.8 mm)
Sheets 3-31 mil (0.07-0.8 mm)
Roll maximum outer diameter 6.7 in (170 mm) or shorter
367
Print Area
A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in
borderless printing, the actual printing area corresponds to the paper size minus the space for this margin.
Note
• Printable Area: The area that can be printed.
• For borderless printing with roll paper, the margin is 0 in (0 mm).
However, depending on the paper size, minor margins may be available.
Prints without Edges Based on the Scenarios(Windows)
Prints without Edges Based on the Scenarios(Mac OS)
• Recommended Print Area: We recommend printing within this area.
• To match the document size with the actual printing area, print on oversize paper with the required
margin added.
Printing to Oversized Paper Sizes(Windows)
Printing to Oversized Paper Sizes(Mac OS)
Margins of Printable Area Margins of Recommended Print Area
Top Edge Bottom Edge Sides Top Edge Bottom Edge Sides
Sheets 0.2 in (3 mm) 0.8 in (20 mm) 0.2 in (3 mm) 0.8 in (20 mm) 0.8 in (20 mm) 0.2 in (3 mm)
Rolls 0.2 in (3 mm) 0.2 in (3 mm) 0.2 in (3 mm) 0.8 in (20 mm) 0.2 in (3 mm) 0.2 in (3 mm)
Sheets
A. Top Edge
B. Bottom Edge
C. Left Edge
D. Right Edge
•Printable Area:
A margin of 0.2 in (3 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
•Recommended Print Area:
369
A margin of 0.8 in (20 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
Rolls
A. Top Edge
B. Bottom Edge
C. Left Edge
D. Right Edge
• Printable Area:
A margin of 0.2 in (3 mm) on top and bottom and 0.2 in (3 mm) on left and right sides is required. For
borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports
borderless printing, see "Paper Information List."
• Recommended Print Area:
A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
370
Safety Precautions
Choosing a location
• Never install the printer on an unstable or vibrating surface.
• Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close
to a heating source.
To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in
the Specifications.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer with its back attached to the wall.
• We recommend ensuring ample space for installation.
• Do not install the printer near sources of strong electromagnetic fields, whether equipment that
generates such fields or places where such fields occur.
Power Supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary.
• Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working Around the Printer
• Never put your hands or fingers in the printer while it is printing.
• Moving the printer requires at least six people, holding it on both sides. Be careful to avoid back strain
and other injuries.
• When moving the printer, firmly grasp the Carrying Handles under each side. The printer may be
unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.
• Do not place any object on the printer. Especially do not place metal objects (paper clips, staples,
etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.
• Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and
damage the printer.
Print Heads/Ink Tanks/Maintenance Cartridges
• Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out
mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical
advice immediately.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with
skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice
immediately.
• Never touch the electrical contacts on a print head after printing.
The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and maintenance cartridges into fire.
• Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges.
• Avoid dropping or shaking print head, ink tanks, and maintenance cartridges.
372
Regulatory Information
Lithium Battery
• Dispose of used batteries according to the local regulations.
• Risk of explosion if battery is replaced by an incorrect type.
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10438 (Contains FCC Approved WLAN Module K30357)
Optional parts: Roll Unit RU-21
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30357
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
373
Melville, New York 11747
1-800-652-2666
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities:
hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF)
CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
374
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation
implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb
= Lead) is present in this battery or accumulator at a concentration above an applicable threshold
specified in the Battery Directive. This product should be handed over to a designated collection point,
e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic equipment (EEE) and batteries and
accumulators. Improper handling of this type of waste could have a possible impact on the environment
and human health due to potentially hazardous substances that are generally associated with EEE. Your
cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about the recycling of this product, please contact your local city office,
waste authority, approved scheme or your household waste disposal service or visit www.canon-
europe.com/weee, or www.canon-europe.com/battery.
Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein)
Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinie
über Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzen zur
Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf. Falls sich unter dem oben
abgebildeten Symbol ein chemisches Symbol befindet, bedeutet dies gemäß der Batterien-Richtlinie,
dass in dieser Batterie oder diesem Akkumulator ein Schwermetall (Hg = Quecksilber, Cd = Cadmium, Pb
= Blei) in einer Konzentration vorhanden ist, die über einem in der Batterien-Richtlinie angegebenen
Grenzwert liegt. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden.
Dies kann z. B. durch Rückgabe beim Kauf eines neuen ähnlichen Produkts oder durch Abgabe bei einer
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten sowie
Batterien und Akkumulatoren geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund
potenziell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen,
negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch Ihre Mitarbeit bei
der umweltgerechten Entsorgung dieses Produkts tragen Sie zu einer effektiven Nutzung natürlicher
Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten,
wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte
Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-
europe.com/battery.
375
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme
le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination
des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces
directives. Si un symbole de toxicité chimique est imprimé sous le symbole illustré ci-dessus
conformément à la Directive relative aux piles et aux accumulateurs, il indique la présence d'un métal
lourd (Hg = mercure, Cd = cadmium, Pb = plomb) dans la pile ou l'accumulateur à une concentration
supérieure au seuil applicable spécifié par la Directive. Ce produit doit être confié au distributeur à chaque
fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités
locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le
traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la
santé humaine, du fait de la présence de substances potentiellement dangereuses généralement
associées aux équipements électriques et électroniques. Votre entière coopération dans le cadre de la
mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour
plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco-
organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou
www.canon-europe.com/battery.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en
Liechtenstein)
Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA-richtlijn
(2012/19/EU), de richtlijn 2006/66/EG betreffende batterijen en accu's en/of de plaatselijk geldende
wetgeving waarin deze richtlijnen zijn geïmplementeerd, niet bij het normale huisvuil mag worden
weggegooid. Indien onder het hierboven getoonde symbool een chemisch symbool gedrukt staat, geeft dit
in overeenstemming met de richtlijn betreffende batterijen en accu's aan dat deze batterij of accu een
zwaar metaal bevat (Hg = kwik, Cd = cadmium, Pb = lood) waarvan de concentratie de toepasselijke
drempelwaarde in overeenstemming met de genoemde richtlijn overschrijdt. Dit product dient te worden
ingeleverd bij een hiervoor aangewezen inzamelpunt, bijv. door dit in te leveren bij een hiertoe erkend
verkooppunt bij aankoop van een gelijksoortig product, of bij een officiële inzameldienst voor de recycling
van elektrische en elektronische apparatuur (EEA) en batterijen en accu's. Door de potentieel gevaarlijke
stoffen die gewoonlijk gepaard gaan met EEA, kan onjuiste verwerking van dit type afval mogelijk
nadelige gevolgen hebben voor het milieu en de menselijke gezondheid. Uw medewerking bij het op juiste
wijze weggooien van dit product draagt bij tot effectief gebruik van natuurlijke hulpbronnen. Voor verdere
informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente,
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon-
europe.com/weee, of www.canon-europe.com/battery.
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Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con
la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la
legislación nacional. Si aparece un símbolo químico bajo este icono, de acuerdo con la Directiva sobre
Pilas y Acumuladores, significa que la pila o el acumulador contiene metales pesados (Hg = Mercurio, Cd
= Cadmio, Pb = Plomo) en una concentración superior al límite especificado en dicha directiva. Este
producto deberá entregarse en un punto de recogida designado, por ejemplo, entregándolo en el lugar de
venta al adquirir un producto nuevo similar o en un centro autorizado para la recogida de residuos de
aparatos eléctricos y electrónicos (RAEE), baterías y acumuladores. La gestión incorrecta de este tipo de
residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente
nocivas que suelen contener estos aparatos. Su cooperación en la correcta eliminación de este producto
contribuirá al correcto aprovechamiento de los recursos naturales. Los usuarios tienen derecho a
devolver pilas, acumuladores o baterías usados sin coste alguno. El precio de venta de pilas,
acumuladores y baterías incluye el coste de la gestión medioambiental de su desecho, y no es necesario
mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales. Si
desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el
servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/
weee, o www.canon-europe.com/battery.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquests símbols indican que aquest producte no s’ha de llençar amb les escombraries de la llar, d’acord
amb la RAEE (2012/19/UE), la Directiva relativa a piles i acumuladors (2006/66/CE) i la legislació
nacional que implementi aquestes directives. Si al costat d’aquest símbol hi apareix imprès un símbol
químic, segons especifica la Directiva relativa a piles i acumuladors, significa que la bateria o
l’acumulador conté un metall pesant (Hg = mercuri, Cd = cadmi, Pb = plom) en una concentració superior
al límit aplicable especificat en la Directiva. Aquest producte s’hauria de lliurar en un dels punts de
recollida designats, com per exemple, intercanviant un per un en comprar un producte similar o lliurant-lo
en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (RAEE) i piles
i acumuladors. La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en
l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades a l'RAEE. La vostra cooperació a l’hora de rebutjar correctament aquest producte contribuirà
a la utilització efectiva dels recursos naturals. Els usuaris tenen dret a retornar les bateries o els
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de
la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la
factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei
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de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o
www.canon-europe.com/battery.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della
Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che
attuano tali Direttive. Se sotto il simbolo indicato sopra è riportato un simbolo chimico, in osservanza della
Direttiva sulle batterie, tale simbolo indica la presenza di un metallo pesante (Hg = Mercurio, Cd =
Cadmio, Pb = Piombo) nella batteria o nell'accumulatore con un livello di concentrazione superiore a una
soglia applicabile specificata nella Direttiva sulle batterie. Il prodotto deve essere conferito a un punto di
raccolta designato, ad esempio il rivenditore in caso di acquisto di un nuovo prodotto simile oppure un
centro di raccolta autorizzato per il riciclaggio di rifiuti di apparecchiature elettriche ed elettroniche (RAEE)
nonché di batterie e accumulatori. Un trattamento improprio di questo tipo di rifiuti può avere
conseguenze negative sull'ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive
solitamente contenute in tali rifiuti. La collaborazione dell'utente per il corretto smaltimento di questo
prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni
amministrative ai sensi dell'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori
informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della
raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il
sito www.canon-europe.com/weee, o www.canon-europe.com/battery.
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein)
Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,
segundo a Diretiva REEE de 2012/19/UE, a Diretiva de Baterias (2006/66/CE) e/ou a sua legislação
nacional que transponha estas Diretivas. Se houver um símbolo químico impresso como mostrado
abaixo, de acordo com a Diretiva de Baterias, isto indica que um metal pesado (Hg = Mercúrio, Cd =
Cádmio, Pb = Chumbo) está presente nesta pilha ou acumulador, numa concentração acima de um limite
aplicável especificado na Diretiva. Este produto deve ser entregue num ponto de recolha designado, por
exemplo num local autorizado de troca quando compra um equipamento novo idêntico, ou num local de
recolha autorizado para reciclar equipamento elétrico e eletrónico (EEE) em fim de vida, bem como pilhas
e baterias. O tratamento inadequado deste tipo de resíduos pode ter um impacto negativo no ambiente e
na saúde humana, devido a substâncias potencialmente perigosas que estão associadas com
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a
utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este
produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha
aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua
municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
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Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)
Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til WEEE-
direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse direktiver
er gennemført i. Hvis der i overensstemmelse med batteridirektivet er trykt et kemisk symbol under det
symbol, der er vist ovenfor, betyder det, at batteriet eller akkumulatoren indeholder tungmetaller (Hg =
kviksølv, Cd = cadmium, Pb = bly) i en koncentration, som ligger over de grænseværdier, der er beskrevet
i batteridirektivet. Produktet skal afleveres på et godkendt indsamlingssted, f.eks. i overensstemmelse
med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller på et godkendt
indsamlingssted for elektronikaffald samt for batterier og akkumulatorer. Forkert håndtering af denne type
affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt
sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du foretager
korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune,
den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller
www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ), την Οδηγία για τις Ηλεκτρικές Στήλες (2006/66/ΕΚ) ή/και την εθνική νομοθεσία που
εφαρμόζει τις Οδηγίες εκείνες. Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το σύμβολο που
φαίνεται παραπάνω, σύμφωνα με την Οδηγία για τις Ηλεκτρικές Στήλες, υποδηλώνει ότι κάποιο βαρύ
μέταλλο (Hg = Υδράργυρος, Cd = Κάδμιο, Pb = Μόλυβδος) υπάρχει στην μπαταρία ή τον συσσωρευτή σε
συγκέντρωση μεγαλύτερη από το ισχύον επίπεδο που καθορίζεται στην Οδηγία για τις Ηλεκτρικές Στήλες.
Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη
βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για
την ανακύκλωση των αποβλήτων ηλεκτρικού και ηλεκτρονικού εξοπλισμού (ΗΗE) και των ηλεκτρικών
στηλών και συσσωρευτών. Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει
αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικά επικίνδυνων ουσιών που
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα
συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με
ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία
απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη
διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
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Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)
Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold
til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har
implementert disse direktivene. Hvis et kjemisk symbol vises under symbolet vist ovenfor, i samsvar med
batteridirektivet, indikerer dette at et tungmetall (Hg = kvikksølv, Cd = kadmium, Pb = bly) finnes i batteriet
eller akkumulatoren i en konsentrasjon over en gjeldende øvre grense som er spesifisert i batteridirektivet.
Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når en
kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk
og elektronisk utstyr (EE-utstyr) og batterier og akkumulatorer. Feil håndtering av denne typen avfall kan
være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Din
innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser. Du kan få mer
informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter,
avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til
www.canon-europe.com/weee, eller www.canon-europe.com/battery.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Nämä tunnukset osoittavat, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU), paristoista ja akuista annettu direktiivi (2006/66/EY) sekä kansallinen lainsäädäntö kieltävät
tuotteen hävittämisen talousjätteen mukana. Jos yllä olevan symbolin alapuolelle on paristodirektiivin
mukaisesti painettu kemiallisen aineen tunnus, kyseinen paristo tai akku sisältää raskasmetalleja (Hg =
elohopea, Cd = kadmium, Pb = lyijy) enemmän kuin paristodirektiivin salliman määrän. Tuote on vietävä
asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa
tai viralliseen sähkö- ja elektroniikkalaiteromun tai paristojen ja akkujen keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen
hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys
kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon-
europe.com/weee, tai www.canon-europe.com/battery.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein)
De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-
direktivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar
dessa direktiv. Om en kemisk symbol förekommer under ovanstående symbol innebär detta enligt
Batteridirektivet att en tungmetall (Hg = Kvicksilver, Cd = Kadmium, Pb = Bly) förekommer i batteriet eller
380
ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet.
Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att
hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos
handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig
hantering av avfall av den här typen kan ha negativ inverkan på miljön och människors hälsa på grund av
de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en
korrekt avfallshantering av produkten bidrar till effektiv användning av naturresurserna. Om du vill ha mer
information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd
myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon-
europe.com/battery.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice OEEZ (2012/19/EU), směrnice o bateriích (2006/66/ES) a/
nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek
likvidován s odpadem z domácností. Je-li v souladu s požadavky směrnice o bateriích vytištěna pod výše
uvedeným symbolem chemická značka, udává, že tato baterie nebo akumulátor obsahuje těžké kovy (Hg
= rtuť, Cd = kadmium, Pb = olovo) v koncentraci vyšší, než je příslušná hodnota předepsaná směrnicí.
Tento výrobek má být vrácen do určeného sběrného místa, např. v rámci autorizovaného systému odběru
jednoho výrobku za jeden nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro
recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a akumulátorů. Nevhodné
nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví,
protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše
spolupráce na správné likvidaci tohoto výrobku napomůže efektivnímu využívání přírodních zdrojů.
Chcete-li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní
úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující
likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo
www.canon-europe.com/battery.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva,
az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az
elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK)
irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Amennyiben a fent feltüntetett szimbólum alatt egy vegyjel is szerepel, az elemekről és akkumulátorokról
szóló irányelvben foglaltak értelmében ez azt jelzi, hogy az elem vagy az akkumulátor az irányelvben
meghatározott határértéknél nagyobb mennyiségben tartalmaz nehézfémet (Hg = higany, Cd = kadmium,
Pb = ólom). E terméket az arra kijelölt gyűjtőhelyre kell juttatni – pl. hasonló termék vásárlásakor a régi
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becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések
(EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt
hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és
elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén
hatással lehet a környezetre és az egészségre. E termék megfelelő leselejtezésével Ön is hozzájárul a
természeti források hatékony használatához. A termék újrahasznosítását illetően informálódjon a helyi
polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen
vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon-
europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Te symbole oznaczają, że produktu nie należy wyrzucać razem z odpadami gospodarstwa domowego,
zgodnie z dyrektywą WEEE w sprawie zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) lub
dyrektywą w sprawie baterii (2006/66/WE) bądź przepisami krajowymi wdrażającymi te dyrektywy. Jeśli
pod powyższym symbolem znajduje się symbol chemiczny, zgodnie z dyrektywą w sprawie baterii
oznacza to, że bateria lub akumulator zawiera metal ciężki (Hg = rtęć, Cd = kadm, Pb = ołów) w stężeniu
przekraczającym odpowiedni poziom określony w dyrektywie w sprawie baterii. Użytkownicy baterii i
akumulatorów mają obowiązek korzystać z dostępnego programu zwrotu, recyklingu i utylizacji baterii
oraz akumulatorów. Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i
zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne, związane ze zużytym sprzętem
elektrycznym i elektronicznym. Państwa współpraca w zakresie właściwej utylizacji tego produktu
przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o
sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem
gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-
europe.com/battery.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ)
2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento
produkt nesmie likvidovať spolu s komunálnym odpadom. Ak je chemická značka vytlačená pod vyššie
uvedeným symbolom, znamená to, že táto batéria alebo akumulátor obsahuje ťažký kov (Hg = ortuť, Cd =
kadmium, Pb = olovo) v koncentrácii vyššej, ako je príslušná povolená hodnota stanovená v Smernici o
batériách. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu
nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických
a elektronických zariadení (EEZ), batérií a akumulátorov. Nesprávna manipulácia s takýmto typom
odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a
elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii tohto
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produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto
produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee, alebo www.canon-europe.com/battery.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
Antud sümbolid viitavad sellele, et vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL), patareisid ja akusid ning patarei- ja akujäätmeid käsitlevale direktiivile
(2006/66/EÜ) ja/või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos
olmejäätmetega ära visata. Kui keemiline sümbol on trükitud eespool toodud sümboli alla, siis tähendab
see, et antud patareis või akus leiduva raskemetalli (Hg = elavhõbe, Cd = kaadmium, Pb = plii)
kontsentratsioonitase on kõrgem kui patareisid ja akusid ning patarei- ja akujäätmeid käsitlevas direktiivis
sätestatud piirmäär. Antud tootest tekkinud jäätmed tuleb anda vastavasse kogumispunkti, nt
müügipunkti, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või vastavasse
elektri- ja lektroonikaseadmete jäätmete ning patareide ja akude ümbertöötlemiseks mõeldud
kogumispunkti. Antud liiki jäätmete vale käitlemine võib kahjustada keskkonda ja inimeste tervist elektri- ja
elektroonikajäätmetes tavaliselt leiduvate potentsiaalselt ohtlike ainete tõttu. Antud tootest tekkinud
jäätmete nõuetekohase kõrvaldamisega aitate kasutada loodusvarasid efektiivselt. Täiendava teabe
saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise
ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega,
asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-
leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,
ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar
sadzīves atkritumiem. Ja zem iepriekš norādītā simbola ir uzdrukāts ķīmiskais simbols, saskaņā ar
direktīvu par baterijām un akumulatoriem tas nozīmē, ka šīs baterijas vai akumulatori satur smagos
metālus (Hg = dzīvsudrabs, Cd = kadmijs, Pb = svins) un to koncentrācijas līmenis pārsniedz direktīvā par
baterijām un akumulatoriem minēto piemērojamo slieksni. Šis izstrādājums ir jānodod piemērotā
savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat
veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu un bateriju un akumulatoru
pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu
iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Jūsu atbalsts pareizā
šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu
pilnīgāku informāciju par šāda veida izstrādājumu nodošanu otrreizējai pārstrādei, sazinieties ar vietējo
pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves
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atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon-
europe.com/battery.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE
Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose
įstatymuose, kuriais šios Direktyvos yra įgyvendinamos. Jeigu cheminio ženklo simbolis yra nurodytas
žemiau šio ženklo, tai reiškia, kad vadovaujantis Baterijų direktyvą, baterijų ar akumuliatorių sudėtyje yra
sunkiųjų metalų (Hg = gyvsidabrio, Cd = kadmio, Pb = švino), kurių koncentracija viršija Baterijų
direktyvoje nurodytas leistinas ribas. Šį gaminį reikia pristatyti į specialųjį surinkimo punktą, pavyzdžiui,
mainais, kai jūs perkate naują panašų gaminį, arba į specialiąją surinkimo vietą, kurioje perdirbamos
elektrinės ir elektroninės įrangos atliekos bei naudotos baterijos ir akumuliatoriai. Dėl netinkamo šio tipo
atliekų tvarkymo gali nukentėti aplinka ir iškilti grėsmė žmogaus sveikatai dėl galimai kenksmingų
medžiagų, iš esmės susijusių su elektrine ir elektronine įranga. Bendradarbiaudami ir teisingai
utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie
gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar
buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon-
europe.com/weee, arba www.canon-europe.com/battery.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali
nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki. Če
je pod zgoraj prikazanim simbolom natisnjen kemijski simbol, to v skladu z Direktivo pomeni, da je v tej
bateriji ali akumulatorju prisotna težka kovina (Hg = živo srebro, Cd = kadmij, Pb = svinec), in sicer v
koncentraciji, ki je nad relevantno mejno vrednostjo, določeno v Direktivi. Ta izdelek je potrebno odnesti
na izbrano zbirno mesto, t. j. pooblaščeno trgovino, kjer ob nakupu novega (podobnega) izdelka vrnete
starega, ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne električne in elektronske opreme
(EEO) ter baterij in akumulatorjev. Neustrezno ravnanje s to vrsto odpadkov lahko negativno vpliva na
okolje in človeško zdravje zaradi potencialno nevarnih snovi, ki so pogosto povezane z EEO. Vaše
sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomemben prispevek k smotrni izrabi
naravnih virov. Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad,
pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno
komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon-
europe.com/battery.
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Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн)
Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци
съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето
национално законодателство, прилагащо тези Директиви. Ако под показания горе символ е
отпечатан символ за химически елемент, съгласно разпоредбите на Директивата за батерии, този
втори символ означава наличието на тежък метал (Hg = живак, Cd = кадмий, Pb = олово) в
батерията или акумулатора в концентрация над указаната граница за съответния елемент в
Директивата. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране,
например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт
за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО), батерии и
акумулатори. Неправилното третиране на този тип отпадъци може да доведе до евентуални
отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните
вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за
правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните
ресурси. За повече информация относно това къде можете да предадете за рециклиране на този
продукт, моля свържете се с Вашите местни власти, с органа, отговорен за отпадъците, с
одобрената система за ИУЕЕО или с Вашата местна служба за битови отпадъци, или посетете
www.canon-europe.com/weee, или www.canon-europe.com/battery.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein)
Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în
conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile
dvs. naţionale ce implementează aceste Directive. Dacă un simbol chimic este imprimat sub simbolul de
mai sus, în conformitate cu Directiva referitoare la baterii, acest simbol indică prezenţa în baterie sau
acumulator a unui metal greu (Hg = Mercur, Cd = Cadmiu, Pb = Plumb) într-o concentraţie mai mare
decât pragul admis specificat în Directiva referitoare la baterii. Acest produs trebuie înmânat punctului de
colectare adecvat, ex: printr-un schimb autorizat unu la unu atunci când cumpăraţi un produs nou similar
sau la un loc de colectare autorizat pentru reciclarea reziduurilor de echipament electric şi electronic
(EEE) şi baterii şi acumulatori. Administrarea neadecvată a acestui tip de deşeuri, ar putea avea un
impact asupra mediului şi asupra sănătăţii umane datorită substanţelor cu potenţial de risc care sunt în
general asociate cu EEE. Cooperarea dvs. în direcţia reciclării corecte a acestui produs va contribui la o
utilizare eficientă a resurselor naturale. Pentru mai multe informaţii despre reciclarea acestui produs, vă
rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul
dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-
europe.com/battery.
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Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)
Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu
s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju
otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim
uređajima i opremom. Ako je ispod prethodno prikazane oznake otisnut kemijski simbol, u skladu s
Direktivom o baterijama, to znači da se u ovoj bateriji ili akumulatoru nalazi teški metal (Hg = živa, Cd =
kadmij, Pb = olovo) i da je njegova koncentracija iznad razine propisane u Direktivi o baterijama. Ovaj bi
proizvod trebalo predati ovlašenom skupljaču EE otpada ili prodavatelju koji je dužan preuzeti otpadni
proizvod po sistemu jedan za jedan, ukoliko isti odgovara vrsti te je obavljao primarne funkcije kao i
isporučena EE oprema. Otpadne baterije i akumulatori predaju se ovlaštenom skupljaču otpadnih baterija
ili akumulatora ili prodavatelju bez naknade i obveze kupnje za krajnjeg korisnika. Neodgovarajuće
rukovanje ovom vrstom otpada može utjecati na okoliš i ljudsko zdravlje zbog potencijalno opasnih
supstanci koje se najčešće nalaze na takvim mjestima. Vaša suradnja u pravilnom zbrinjavanju ovog
proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju
ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog
programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee
ili www.canon-europe.com/battery.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko
je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o baterijama, ovaj
simbol označava da su u ovoj bateriji ili akumulatoru prisutni teški metali (Hg – živa, Cd – kadmijum, Pb -
olovo) u koncentracijama koje premašuju prihvatljivi prag naveden u Direktivi o baterijama. Ovaj proizvod
treba predati određenom centru za prikupljanje, npr. po principu „jedan-za-jedan“ kada kupujete sličan
novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme
(EEE), baterija i akumulatora. Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice
po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za
EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih
resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih
vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite
stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
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Printing Options Using Rolls and Sheets
The printer supports both rolls and sheets.
This section introduces the main features of each, as well as the main printing methods available. Select
rolls or sheets to suit your particular printing application.
Note
• For information on the types of paper the printer supports, see "Types of Paper."
• A variety of other ways to print are available besides those introduced here. For details, see "Enhanced
Printing Options."
Roll printing
Media in spooled rolls is generally called Roll Media. Rolls are loaded on the Roll Holder, which are in turn
loaded in the printer.
Rolls can be used to print large photos or create posters or banners that cannot be printed on regular
sheets.
• Large-format printing
Easily print vertical or horizontal banners from familiar applications such as Microsoft Office
applications.
(See "Printing Hanging and Horizontal Banners (Large-Format Printing)" (Windows).)
(See "Printing Hanging and Horizontal Banners (Large-Format Printing)" (Mac OS).)
• Borderless printing
Print without a margin (border) around posters or photos.
(See "Prints without Edges Based on the Scenarios" (Windows).)
(See "Prints without Edges Based on the Scenarios" (Mac OS).)
• Banner printing
You can print multiple pages as a single continuous image, without margins between pages.
(See "Printing by Connecting Multiple Pages" (Windows).)
(See "Printing by Connecting Multiple Pages" (Mac OS).)
•90-degree rotation before printing
Originals in portrait orientation are rotated 90 degrees when possible to use paper more efficiently.
(See "Saving Roll Paper by Rotating Document 90 Degrees" (Windows).)
(See "Saving Roll Paper by Rotating Document 90 Degrees" (Mac OS).)
•Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Scaled Printing" (Windows).)
(See "Scaled Printing" (Mac OS).)
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• Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS)
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet
programs, and so on) next to each other.
(See "Lining Up and Printing Multiple Documents" (Windows).)
(See "Lining Up and Printing Multiple Documents" (Mac OS).)
Note
• Setting the optional roll unit to feed mode and loading roll paper in both the Roll 1 (Upper) and Roll 2
(Lower) holders offers the following advantages.
• Save the time and effort of switching paper
By loading roll paper of different media types or paper sizes on the upper and lower rolls, you can
select the roll paper in Paper Source in the printer driver when printing, eliminating the effort it
takes to replace the roll.
(See "Page Setup Tab Description" (Windows).)
(See "Quality & Media" (Mac OS).)
• Automatic selection of the right paper for the print job
Selecting Roll Paper (Auto) in Paper Source in the printer driver enables automatic selection and
printing on the roll that suits the print job from the loaded rolls.
(See "Printing by Automatically Switching Upper-level and Lower-level Roll Papers" (Windows).)
(See "Printing by Automatically Switching Upper-level and Lower-level Roll Papers" (Mac OS).)
Sheet printing
Sheets refer to individual sheets of paper.
Insert the sheet between the platen and the paper retainer.
• Enlarged/reduced printing
You can freely adjust the size of originals by enlarging or reducing originals before printing.
(See "Scaled Printing" (Windows).)
(See "Scaled Printing" (Mac OS).)
•Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS)
Print multiple documents from multiple applications (such as word-processing programs, spreadsheet
programs, and so on) next to each other.
(See "Lining Up and Printing Multiple Documents" (Windows).)
(See "Lining Up and Printing Multiple Documents" (Mac OS).)
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Turning the Printer On and Off
Turning the printer on
1. Press ON button to turn on printer.
The printer will now start up.
The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears.
2. When startup is finished, ON button lights up, and printer enters standby mode.
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The printer will not enter standby mode in the following situations. Take action as necessary.
•The top cover is open
Close the top cover.
•The ink tank cover is open
Close the ink tank cover.
•The print head is not installed
Replacing the Print Head
• The ink tank is not installed
Replacing Ink Tanks
•Error appears on touch screen
Check the message on the touch screen and take action as necessary.
•The ON button and Status lamp never light up, and nothing appears on the touch screen
Make sure the printer is plugged in correctly. Check the connection at the plug and electrical
outlet.
• No paper is loaded
Load paper. (See "Loading and Printing on Rolls.") (See "Loading and Printing on Sheets.")
Turning the printer off
Important
• Never disconnect the printer's power supply or unplug it during a print job. This may damage the
printer.
1. Make sure no print jobs are in progress.
While the Status lamp is flashing, the printer is running. The color of the lamp indicates the following
states.
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If the Status lamp is flashing orange, check the message on the touch screen and take action as
necessary.
If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing
is finished.
2. Hold down the ON button for more than a second.
"Ending Please wait a while." appears on the touch screen, and the printer turns off.
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Loading and Printing on Rolls
These are the basic steps for loading and printing on rolls.
Follow these steps to load and print on rolls.
Note
• For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information
List".
• To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See
"Specifying the Ink Drying Time for Rolls.")
• Once you have used all the paper on a roll, clean the platen. If the platen inside the top cover becomes
dirty, it may soil the underside of paper. (See "Cleaning Inside the Top Cover.")
1. Turn the printer on. (See "Turning the Printer On and Off.")
2. Load a roll on the Roll Holder. (See "Loading Rolls on the Roll Holder.")
3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See
"Loading the Lower Roll on the Roll Unit (Option).")
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4. Select the type of paper. (See "Changing the Type of Paper.")
Note
• If no barcode has been printed on the roll paper and you have set Manage remaining roll
amount to Enable, specify the roll length after selecting the media type. (See "Specifying the
Paper Length.")
5. Complete settings in the printer driver for the type of paper and other details.
•How to Open the Printer Driver Setup Window (Windows)
•How to Open the Printer Driver Setup Window (Mac OS)
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Loading and Printing on Sheets
These are the basic steps for loading sheets and then printing.
Follow the steps below to load and print on sheets.
Note
• For details on paper sizes and types that can be loaded, see "Paper Sizes" or "Paper Information List".
• Borderless printing is not supported on sheets. For the features and the main printing methods
available for sheet printing, see "Printing Options Using Rolls and Sheets."
1. Turn the printer on. (See "Turning the Printer On and Off.")
2. Complete settings in the printer driver for the type of paper and other details.
• How to Open the Printer Driver Setup Window (Windows)
•How to Open the Printer Driver Setup Window (Mac OS)
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Printing in Windows
Print from the application menu.
Important
• We recommend exiting unnecessary applications before printing. Running several applications while
printing may interrupt the transfer of print data and affect printing quality.
1. In the source application, select Print from the File menu to display the dialog box for
printing conditions.
2. After confirming that the printer is selected in the dialog box, click Print or OK to start
printing.
Note
• The appearance of the dialog box varies depending on the software application. In most cases,
the dialog box includes basic printing options and enables you to choose the printer, specify the
range of pages, number of copies, and so on.
Example: Print dialog box displayed by the application
•If another printer is selected, select the printer you want to use under Select Printer or in the
dialog box displayed after clicking Printer.
You can use the printer driver dialog box to configure various printing settings such as for enlarged or
reduced printing and borderless printing. You can open the printer driver dialog box from the application
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Printing from Mac OS
Print from the application menu after registering the printer.
Important
• We recommend exiting unnecessary applications before printing. Running several applications while
printing may interrupt the transfer of print data and affect printing quality.
Registering the printer
The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in
other versions of Mac OS X) in System Preferences before printing.
For instructions on registering printers, see "Sharing the Printer on a Network (Mac OS)."
Important
• During this setup process, the printer will not be listed among available printers if it is off or
disconnected.
Printing from the application software
1. In the application software, select Print from the File menu to display the dialog box for
printing conditions.
Note
• This dialog box includes basic printing options and enables you to choose the printer, specify
the range of pages, number of copies, and so on.
2. Select the printer in the Printer list.
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3. Click Print to start printing.
As shown in the following illustration, you can switch to other panes in this dialog box to complete
settings for various methods of printing, including enlarged and reduced printing, borderless printing,
and so on.
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Canceling Print Jobs from the Control Panel
To cancel printing or reception of print jobs, press the Stop button on the operation panel.
When you press the Stop button during printing, the printer operation varies depending on the current
status.
• You press the Stop button before printing starts
Pressing the Stop button before printing starts displays a confirmation message. To cancel the print job,
select Yes.
• You press the Stop button during printing
Pressing the Stop button during printing displays a confirmation message. To cancel the print job
immediately, select Yes.
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Canceling Print Jobs from Windows
In the printer window, you can cancel jobs that are being sent to the printer.
Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or
that are currently being printed.
1. Click the printer icon in the taskbar to display the printer window.
Note
•You can proceed from the folder for configuring the printer settings in the OS you are using.
For example, in Windows 7, open the Devices and Printers window from the start menu and
double-click the printer icon.
2. Right-click the job to cancel and select Cancel.
3. If job to be canceled is not shown in printer window (that is, if print data has already been
received by printer), click taskbar icon to display Canon IJ Status Monitor.
4. Click Cancel Printing.
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Note
• The screen may differ slightly depending on the model you are using.
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Canceling Print Jobs from Mac OS
In the printer window, you can cancel jobs that are being sent to the printer.
Note
• Print jobs are shown in the printer window while they are being sent from the computer. After
transmission, jobs are not displayed even during printing.
1. Click the printer icon in the Dock to display the printer window.
2. Either click × for the job to cancel printing or select the job to cancel printing and then click
Delete to delete the job.
Note
• If the job to be canceled is not shown in the printer window (that is, if the print data has already
been received by the printer), you can cancel printing from the operation panel on the printer or
from RemoteUI. For details, "Canceling Print Jobs from the Control Panel" or see "Changing
Settings Using Web Browser."
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Pausing Printing
During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused,
after the completion of the printing process when this setting was made.
Printing from the job queue is not possible in this state.
To restore normal operation after pausing printing, set Pause printing to Disable.
Note
• In the following cases, the status is cleared even if you do not set Pause printing to Disable, and
printing from the job queue resumes.
• When paper is advanced
• If you changed the media type from the paper settings display area
1. Tap Job management on Home screen during printing.
Note
• If the Home screen does not appear, press the Home button.
2. Tap Pause printing.
3. Tap Enable or Disable.
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Enhanced Printing Options
Printing from Your Computer (Windows)
Printing with Easy Setup Basics
Changing the Type of Paper
Setting the Number of Copies and Printing Order
Using Roll Unit to Use 2-Level Rolls
About 2-Level Roll Switching
Setting the Paper Rolls in the Printer According to the Intended Use
Printing by Automatically Switching Upper-level and Lower-level Roll Papers
How to Switch Paper Rolls
Reflect Roll Unit Settings in the Printer Driver
Printing Photos and Business Documents
Printing By Setting Print Purpose
Edit in PosterArtist and Print
Changing the Print Quality and Correcting Image Data
Adjusting Color Balance
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
Interpreting the ICC Profile
Adjusting Brightness
Adjusting Contrast
Printing Using Detailed Setting Mode
Scaled Printing
Printing to Oversized Paper Sizes
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Setting Paper Dimensions (Custom Size)
Prints without Edges Based on the Scenarios
Printing without Margins to Match Paper Size
Printing without Margins to Match Roll Paper Width
Printing Full-Size without Margins
Changing the Clear Coating Settings
Printing Hanging and Horizontal Banners (Large-Format Printing)
Printing by Dividing/Joining Documents
Lining Up and Printing Multiple Documents
Printing by Connecting Multiple Pages
Printing Multiple Pages All on One Page
Dividing and Printing Posters
Printing Document in Center of Paper
Printing by Saving Roll Paper
Saving Roll Paper by Rotating Document 90 Degrees
Saving Roll Paper by Eliminating Upper and Lower Margins on Document
Switching the Paper Source to Match the Purpose
Displaying the Print Results before Printing
Other Convenient Settings
Stamp Printing
Registering a Stamp
Setting a Page Size and Orientation
Registering a Frequently Used Printing Profile
Cutting Roll Paper after Printing
Printing from Computer (Mac OS)
Printing with Easy Setup Basics
Changing the Type of Paper
Setting the Number of Copies and Printing Order
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Using Roll Unit to Use 2-Level Rolls
About 2-Level Roll Switching
Setting the Paper Rolls in the Printer According to the Intended Use
Printing by Automatically Switching Upper-level and Lower-level Roll Papers
How to Switch Paper Rolls
Reflect Roll Unit Settings in the Printer Driver
Changing the Print Quality and Correcting Image Data
Adjusting Color Balance
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
Adjusting Brightness
Adjusting Contrast
Scaled Printing
Printing to Oversized Paper Sizes
Setting Paper Dimensions (Custom Size)
Print Area
Prints without Edges Based on the Scenarios
Printing without Margins to Match Roll Paper Width
Printing Full-Size without Margins
Changing the Clear Coating Settings
Printing Hanging and Horizontal Banners (Large-Format Printing)
Printing by Dividing/Joining Documents
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Lining Up and Printing Multiple Documents
Printing by Connecting Multiple Pages
Printing Multiple Pages All on One Page
Printing Document in Center of Paper
Printing by Saving Roll Paper
Saving Roll Paper by Rotating Document 90 Degrees
Saving Roll Paper by Eliminating Upper and Lower Margins on Document
Switching the Paper Source to Match the Purpose
Cutting Roll Paper after Printing
Printing from Printer
Printing from USB Flash Drive
Printing Data Saved on USB Flash Drive
Setting Items for Printing Using Operation Panel
Printing from Smartphone/Tablet
Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct
Connection)
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Printing from Computer (Mac OS)
Printing with Easy Setup Basics
Changing the Type of Paper
Setting the Number of Copies and Printing Order
Using Roll Unit to Use 2-Level Rolls
About 2-Level Roll Switching
Setting the Paper Rolls in the Printer According to the Intended Use
Printing by Automatically Switching Upper-level and Lower-level Roll Papers
How to Switch Paper Rolls
Reflect Roll Unit Settings in the Printer Driver
Changing the Print Quality and Correcting Image Data
Adjusting Color Balance
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Adjusting Brightness
Adjusting Contrast
Scaled Printing
Printing to Oversized Paper Sizes
Setting Paper Dimensions (Custom Size)
Print Area
Prints without Edges Based on the Scenarios
Printing without Margins to Match Roll Paper Width
Printing Full-Size without Margins
Changing the Clear Coating Settings
Printing Hanging and Horizontal Banners (Large-Format Printing)
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Printing by Dividing/Joining Documents
Lining Up and Printing Multiple Documents
Printing by Connecting Multiple Pages
Printing Multiple Pages All on One Page
Printing Document in Center of Paper
Printing by Saving Roll Paper
Saving Roll Paper by Rotating Document 90 Degrees
Saving Roll Paper by Eliminating Upper and Lower Margins on Document
Switching the Paper Source to Match the Purpose
Cutting Roll Paper after Printing
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Printing with Easy Setup
The simple setup procedure for carrying out appropriate printing on this printer is as follows:
1. Check that the printer is turned on
2. Load paper on the printer
Set roll paper or cut paper.
3. Select the printer
Select your model from the Printer list in the Print Dialog.
Note
• Click Show Details to switch the Setup window to the detailed display.
However, depending on the application you are using, Show Details may not be displayed.
4. Select the paper size
For Paper Size, select the paper size to be used.
If necessary, set the number of copies, the pages to be printed, and the orientation.
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5. Select Quality & Media from the pop-up menu
6. Select the media type
For Media Type, select the same paper type loaded in the printer.
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Important
• In the Presets section, click Save Current Settings as Preset... to register the specified settings.
• See "Paper Information List" for Canon authentic paper or Canon output check paper.
7. Select the paper source
For Paper Source, select the setting that matches your purpose.
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
8. Select the print quality
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For Print Quality, select Highest, High or Standard according to your purpose.
Important
• The print quality settings that can be selected may differ depending on a printing profile.
9. Select Page Processing from the pop-up menu
10. Selecting Roll Paper Width
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded
in the printer.
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Important
• If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out
and cannot be set.
11. Complete the setup
Click Print.
When you execute print, the document will be printed in accordance with the type and size of the media.
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Note
• If the paper settings in the printer driver differ from the paper information registered on the printer, an
error message may appear on the printer's operation panel. You can still print but you may not be able
to obtain correct print results.
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Setting the Number of Copies and Printing Order
Collate pages + Reverse Collate pages + Normal Reverse
The procedure for specifying the number of copies and printing order is as follows:
1. Specify the number of copies to be printed
Specify the number of copies to print from the Copies in the Print Dialog.
2. Select Paper Handling from the pop-up menu
3. Check the Collate pages check box when you are specifying multiple copies in the Copies
box
Check the Collate pages check box to print all the pages of a single copy together.
Uncheck this check box to print all pages with the same page number together.
4. Specify the print order
Check Page Order.
When you select Reverse, printing starts from the last page.
When you select Automatic or Normal, printing starts from the first page.
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5. Complete the setup
Click Print.
When you execute print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
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About 2-Level Roll Switching
This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2)
and to automatically switch between Roll 1 and Roll 2 depending on the print job.
Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching."
• For instructions on setting the paper, see "Loading Roll Papers in the Printer for Different Purposes."
• For the 2-level roll switching procedure, see "Printing by Automatically Switching Upper-level and Lower-
level Roll Papers."
• Guidelines on how to switch Roll 1 and Roll 2 for certain cases are summarized in "Roll Paper
Switching."
Refer to this section if a document cannot be printed as intended or as necessary.
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Setting the Paper Rolls in the Printer According to the Intended
Use
If you want to switch the 2-level rolls, set the paper rolls on the upper and lower level of the printer in one of
the ways described below depending on the intended use.
• When automatically switching from paper roll 1 to paper roll 2 to match the paper size specified for the
print job
Set two paper rolls of the same type of paper but of different width on the upper and on the lower trays.
Example of how to set the paper
Paper-feeding tray Roll Width Media Type
Upper-level 36 in Roll (914.4mm) Plain Paper
Lower-level A1/A2 Roll (594.0mm) Plain Paper
• When automatically switching from paper roll 1 to paper roll 2 role to match the paper type specified for
the print job
Set two paper rolls of the same width but of different types of paper on the upper and on the lower trays.
Alternatively, set two paper rolls of different width and different types of paper on the upper and on the
lower trays.
Setting the paper (Example 1)
Paper-feeding tray Roll Width Media Type
Upper-level A1/A2 Roll (594.0mm) Plain Paper
Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper
Setting the paper (Example 2)
Paper-feeding tray Roll Width Media Type
Upper-level 36 in Roll (914.4mm) Plain Paper
Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper
Important
• 2-level roll switching is not possible when the paper rolls being fed on the platen are not compatible
with automatic cut-off. For checking which types of paper are compatible with automatic cut-off, look
up the paper you want to use on the "Paper Information List."
Note
• For information on how to set the paper rolls in the printer, see "Handling rolls"
426
• When rolls of different types of paper and of different width are set in the upper and lower trays, the
paper roll matching the type of paper specified for the print job will be used.
Depending on the settings, an error may occur causing the wrong paper roll to be used; in such
cases, it is recommended that, instead of using 2-level roll switching, you specify which one is best
between paper roll 1 and paper roll 2 and print.
Document
Size: A3
Media Type: Plain Paper
Roll 1:
ISO A1/A2
Plain Paper
Roll 2:
ISO A3/A4
Glossy Paper
• To learn how to switch paper- feeding trays, see "How to switch paper rolls."
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Printing by Automatically Switching Upper-level and Lower-level
Roll Papers
You can print by automatically switching Roll Paper 1 and Roll Paper 2 depending on the print job.
The procedure for printing by automatically switching Roll Paper 1 and Roll Paper 2 is as follows:
1. Selection of the Paper Size from the Print Dialog
For the Paper Size, select the same size as the source document created by the application software.
2. Select Quality & Media from the pop-up menu of the Print Dialog
3. Select the media type
For Media Type, select the same paper type loaded in the printer.
4. Select the paper source
For Paper Source, select Roll Paper (Auto).
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
5. Select Page Processing from the pop-up menu
6. Selecting Roll Paper Width
For Roll Paper Width, select the width of the roll paper loaded in the printer.
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7. Selecting the printing method for the roll paper
When performing enlarged/reduced printing of the source document in accordance with the roll paper
width, select On (Bordered) or On (Borderless) from Fit Roll Paper Width.
8. Set the other items
To rotate the document 90 degrees and print it, select the Rotate Page 90 degrees check box.
Note
•If you rotate a portrait document 90 degrees and print it at that horizontally, you may be able to
save paper depending on the paper size.
Important
• When you select the Rotate Page 90 degrees check box and print the document, the document
will be rotated 90 degrees only if the vertical length of the document fits in the width set in Roll
Paper Width.
Therefore to use this function, correctly set Roll Paper Width to the width of one of the roll papers
loaded in the printer.
Document Roll Width:
ISO A1/A2 Roll (594.0 mm)
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•If the roll papers loaded in the upper and lower levels are different media types, the document is
printed on the roll paper that matches the media type specified in the print job.
If the document is being rotated 90 degrees for printing and the roll papers loaded in the upper
and lower levels have different widths and different media types, set the correct combination of
width and media type so that they match one of the roll papers loaded in the printer.
9. Complete the setup
Click Print.
When you print, the paper source is switched automatically to roll paper.
Important
• On the operation panel, if Device settings -> Paper-related settings -> Roll paper auto switching is
set to Do not identify size, the document may be printed on the unintended roll paper. Canon
recommends that you set this setting to Identify size before you print.
• 2-level roll switching is not possible when the paper rolls being fed on the platen are not compatible with
automatic cut-off. For checking which types of paper are compatible with automatic cut-off, look up the
paper you want to use on the "Paper Information List."
Note
• For details about how to switch the source levels depending on the print job, see "How to Switch Paper
Rolls."
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How to Switch Paper Rolls
Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this
information when necessary, for example, when documents will not print as expected, etc.
If you select Roll Paper (Auto) under Paper Source in the Quality & Media, of the two paper rolls loaded
in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
Whether paper roll 1 or paper roll 2 will be used, is determined through a sequence of judgment based on
the 7 conditions in the table below.
At such times, the Device settings -> Paper-related settings -> Detect paper setting mismatch in the
Printer unit's Control panel will switch to the result of the judgment based on the process described below.
•If the Detect paper setting mismatch setting is set on Pause or Hold job
•If the Detect paper setting mismatch setting is Display warning or Do not detect
Important
• If the lower roll paper unit is not loaded or if the roll unit that was set as the take-up unit is loaded,
the roll paper cannot be switched automatically.
Note
• If Error or On hold are displayed, replace the paper to match the requirements of the print job.
• In order to minimize paper waste, it is recommended that you configure the control panel on the
Printer unit as indicated below.
• In Device settings -> Paper-related settings, set Roll paper auto switching to Identify size
• In Paper settings display area -> (Each paper type) -> Paper settings -> Advanced, set
Detect paper width to Enable
If the Detect paper setting mismatch setting is set on Pause or Hold job
Condition Situation Judgment result
Condi-
tion 1
Whether the paper roll loaded on the printer is
long enough to print the paper size specified for
the print job.
Only one of either paper roll 1 or
paper roll 2 is long enough
Select the paper
roll of sufficient
length
Neither paper roll 1 nor paper roll
2 are long enough Error
Both paper roll 1 and paper roll 2
are long enough
To Condition 2
On the Printer's menu, Manage
remaining roll amount is set on
Disable (length of the paper roll
cannot be determined)
Condi-
tion 2
Whether the paper roll loaded on the printer
matches the paper type specified for the print
job.
Only one of either paper roll 1 or
paper roll 2 matches the paper
type
Select the paper
roll matching the
paper type
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Neither roll 1 nor roll 2 match the
paper type Error / On hold
Both paper roll 1 and paper roll 2
match the paper type To Condition 3
Condi-
tion 3
In the Printer menu, how has the Roll paper
auto switching setting changed?
It has changed to Do not identify
size
Select the paper
roll currently being
fed into the platen
*1
It has changed to Identify size To Condition 4
Condi-
tion 4
If borderless printing has been indicated for the
print job (if it has not, on to condition 5)
Only one of either paper roll 1 or
paper roll 2 is compatible with
borderless printing
Select the paper
roll compatible
with borderless
printing
Neither paper roll 1 nor paper roll
2 are compatible with borderless
printing
Error
Both paper roll 1 and paper roll 2
are compatible with borderless
printing
To Condition 5
Condi-
tion 5
Whether the width of the paper roll loaded on
the printer matches the paper width specified
for the print job (only when printing borderless
or enlarging/reducing)
Only one of either paper roll 1 or
paper roll 2 has the width speci-
fied for the print job
Select the paper
roll of the match-
ing width
Neither paper roll 1 nor paper roll
2 have a width matching the one
specified for the print job
Error / On hold
Both paper roll 1 and paper roll 2
have a width matching the one
specified for the print job To Condition 6
Paper roll width has not been
specified for the print job
Condi-
tion 6
Whether the width of the paper size specified
for the print job fits within the width of the paper
roll loaded on the printer.
The width of the paper size speci-
fied for the print job only fits within
the width of paper roll 1 or paper
roll 2
Select the paper
roll in which the
width of the paper
size fits comforta-
bly
The width of the paper size speci-
fied for the print job does not fit
within the width of either paper
roll 1 or paper roll 2
Error
The width of the paper size speci-
fied for the print job fits within the To Condition 7
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width of both paper roll 1 and pa-
per roll 2
Condi-
tion 7
Is the width of paper roll 1 different from the
width of paper roll 2?
Roll width is different
Select the paper
roll whose width is
closer to the width
specified for the
print job
Roll width is the same
Select the paper
roll currently being
fed into the platen
*1
*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is
selected.
• When the printer has switched to sleep mode and has returned to the initial position
• When the printer has been turned on
• When cut paper has been fed into the printer and has exited it
If the Detect paper setting mismatch setting is set on Display warning or Do not detect
Condition Situation Judgment result
Condi-
tion 1
Whether the paper roll loaded on the printer is
long enough to print the paper size specified for
the print job.
Only one of either paper roll 1 or
paper roll 2 is long enough
Select the paper
roll of sufficient
length
Neither paper roll 1 nor paper roll
2 are long enough Error
Both paper roll 1 and paper roll 2
are long enough
To Condition 2
On the Printer's menu, Manage
remaining roll amount is set on
Disable (length of the paper roll
cannot be determined)
Condi-
tion 2
Whether the paper roll loaded on the printer
matches the paper type specified for the print
job.
Only one of either paper roll 1 or
paper roll 2 matches the paper
type
Select the paper
roll matching the
paper type
Neither roll 1 nor roll 2 match the
paper type
To Condition 3
Both paper roll 1 and paper roll 2
match the paper type
Condi-
tion 3
In the Printer menu, how has the Roll paper
auto switching setting changed?
It has changed to Do not identify
size
Select the paper
roll currently being
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fed into the platen
*1
It has changed to Identify size To Condition 4
Condi-
tion 4
If borderless printing has been indicated for the
print job (if it has not, on to condition 5)
Only one of either paper roll 1 or
paper roll 2 is compatible with
borderless printing
Select the paper
roll compatible
with borderless
printing
Neither paper roll 1 nor paper roll
2 are compatible with borderless
printing
Error
Both paper roll 1 and paper roll 2
are compatible with borderless
printing
To Condition 5
Condi-
tion 5
Whether the width of the paper roll loaded on
the printer matches the paper width specified
for the print job (only when printing borderless
or enlarging/reducing)
Only one of either paper roll 1 or
paper roll 2 has the width speci-
fied for the print job
Select the paper
roll of the match-
ing width
Neither paper roll 1 nor paper roll
2 have a width matching the one
specified for the print job
To Condition 6
Both paper roll 1 and paper roll 2
have a width matching the one
specified for the print job
Paper roll width has not been
specified for the print job
Condi-
tion 6
Whether the width of the paper size specified
for the print job fits within the width of the paper
roll loaded on the printer.
The width of the paper size speci-
fied for the print job only fits within
the width of paper roll 1 or paper
roll 2
Select the paper
roll in which the
width of the paper
size fits comforta-
bly
The width of the paper size speci-
fied for the print job does not fit
within the width of either paper
roll 1 or paper roll 2
To Condition 7
The width of the paper size speci-
fied for the print job fits within the
width of both paper roll 1 and pa-
per roll 2
Condi-
tion 7
Is the width of paper roll 1 different from the
width of paper roll 2? Roll width is different
Select the paper
roll whose width is
closer to the width
specified for the
print job
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Roll width is the same
Select the paper
roll currently being
fed into the platen
*1
*1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is
selected.
• When the printer has switched to sleep mode and has returned to the initial position
• When the printer has been turned on
• When cut paper has been fed into the printer and has exited it
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Reflect Roll Unit Settings in the Printer Driver
Configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit.
If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit,
the paper-feeding methods which can be set in the printer driver will switch to the state the printer unit was
in.
Procedure for configuring the settings of the roll unit in the printer driver so that they reflect those in the
printer unit.
1. Open System Preferences and select Printers & Scanners (Print & Scan)
2. Select the name of your model from the list of printers and click Options & Supplies...
3. Reflect the settings of the roll unit
If you are using the lower tray (paper roll 2) as paper-feeding tray, place a checkmark next to Roll Unit in
the Options tab (or the Driver tab).
Important
• If the roll paper unit of the lower tray is not installed, or if the roll unit set in the winding device is
installed, uncheck Roll Unit.
Note
• Roll unit settings are automatically updated even when you are printing from the printer driver.
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Adjusting Color Balance
You can adjust the color tints when printing.
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes
the total color balance of the document. Use the application software when you want to change the color
balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so
that the overall colors are more uniform.
No adjustment Adjust color balance
The procedure for adjusting color balance is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust color balance
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the
corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved
to the left. For example, when cyan becomes weaker, the color red becomes stronger.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
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3. Complete the setup
Click Print.
When you execute print, the document is printed with the adjusted color balance.
Important
• When the Black and White Photo Print check box is checked for Quality & Media, the color balance
(Cyan, Magenta, Yellow) are unavailable.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear
grayed out and are unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Brightness
Adjusting Contrast
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Setting the Print Quality Level (Custom)
The print quality level can be set in the Custom.
The procedure for setting the print quality level is as follows:
1. Select Quality & Media from the pop-up menu on the Print Dialog
2. Select the print quality
Select Custom for Print Quality.
3. Setting the print quality level
Move the Quality slider to select the print quality level.
4. Complete the setup
Click Print.
When you execute print, the image data is printed with the selected print quality level.
Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
Related Topics
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
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Printing a Color Document in Monochrome
The procedure for printing a color document in monochrome is as follows:
1. Select Quality & Media from the pop-up menu on the Print Dialog
2. Set black and white photo printing
Check the Black and White Photo Print check box.
3. Complete the setup
Click Print.
When you execute print, the document is converted to grayscale data. It allows you to print the color
document in monochrome.
Note
• With Black and White Photo Print, inks other than black ink may be used as well.
Related Topic
Adjusting Tone
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Adjusting Tone
When printing black and white photos, you can produce the cooling effects of cool colors and the warming
effects of warm colors.
Cool Tone is selected Black and White is selected Warm Tone is selected
The procedure for adjusting tone is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Selecting the paper with Media Type
For paper for which the black and white tone can be adjusted, select the paper you want to use from
"Paper Information List" and check the information.
3. Set black and white photo printing
Check the Black and White Photo Print check box.
4. Select Color Options from the pop-up menu
5. Adjusting monochrome tones
Specify one of the following items from Tone. The selected value will be shown in the preview on the left
side.
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Cool Tone
This item adjusts color tones to cool shades (cool black). When you select Cool Tone, a value of
-30 is entered for X, and a value of 0 for Y.
Black and White
This item adjusts color tones to neutral shades. When you select Black and White, a value of 0 is
entered for X, and a value of 0 for Y.
Warm Tone
This item adjusts color tones to warm shades (warm black). When you select Warm Tone, a value
of 30 is entered for X, and a value of 0 for Y.
Custom
You can adjust the color tones while checking the colors in the adjustment area.
To adjust the color tones, either enter values directly or click the up/down arrows. When you enter
values, set values in the range of -100 to 100 for X, and -50 to 50 for Y.
You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.
If you select another color tone and then select Custom again, the values that were preset in
Custom are restored.
Important
•Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo
Print check box is selected for Quality & Media.
6. If necessary, adjust monochromatic colors manually
To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value) or click
the up/down arrows.
You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.
7. Complete the setup
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Click Print.
When you execute print, the color document is converted to grayscale data with adjusted tones. It allows
you to print the color document in monochrome.
Important
• If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are
unavailable.
Related Topics
Printing a Color Document in Monochrome
Adjusting Brightness
Adjusting Contrast
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Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed.
Normally, when data is printed, the printer driver automatically adjusts the colors.
When you want to print by using the color space of the image data effectively or by specifying a printing ICC
profile from your application software, select ColorSync. When you want to print by having the printer driver
correct the colors, select Canon Color Matching.
The procedure for specifying color correction is as follows:
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select the item below that matches your purpose.
ColorSync
Perform color correction using ColorSync.
Canon Color Matching
The driver will perform necessary adjustments during printing.
For information about driver matching, see "Adjusting Colors with the Printer Driver."
3. Complete the setup
Click Print.
When you execute print, the document data is printed with the specified color correction.
Important
• Depending on the application software, when a printing ICC profile is specified from that application
software, Canon Color Matching cannot be selected because ColorSync is selected automatically.
• The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is
selected.
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Optimal Photo Printing of Image Data
When people print images taken with digital cameras, they sometimes feel that the printed color tones differ
from those of actual image or those displayed on the monitor.
To get the print results as close as possible to the desired color tones, you must select a printing method
that is best suited to the application software used or to your purpose.
Color Management
Devices such as digital cameras, scanners, monitors, and printers handle color differently. Color
management (color matching) is a method that manages device-dependent "colors" as a common color
space.
For Mac OS, a color management system called "ColorSync" is built into the operating system.
sRGB is one of the common color spaces that is frequently used.
ICC profiles convert device-dependent "colors" into a common color space. By using an ICC profile and
carrying out color management, you can draw out the color space of the image data within the color
reproduction area that the printer can express.
Note
• Normally, image files are saved in JPEG format. Some digital cameras allow you to save images in a
format called RAW. RAW data refers to an image saving format that requires a computer to develop
the image. You can embed an input ICC profile tag into a RAW file by using special application
software.
Selecting a Printing Method Suited to the Image Data
The recommended printing method depends on the color space of the image data or the application
software to be used.
There are two typical printing methods.
Check the color space of the image data and the application software to be used, and then select the
printing method suited to your purpose.
Adjusting Colors with the Printer Driver
Describes the procedure for printing by using the color correction function of the printer driver.
Select this function when you want to print impressions that are close to those displayed on the
monitor, for example, if you corrected the colors while checking the print image on the monitor.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Describes the procedure for printing by using the color space of the image data effectively.
You can print with a common color space by setting up the application software and the printer driver
so that the color management matches the input ICC profile of the image data.
The method for setting up the printer driver differs depending on the application software to be used.
Related Topic
Interpreting the ICC Profile
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Adjusting Colors with the Printer Driver
To use driver matching when printing, turn on the printer driver's color correction function. Driver matching
accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results
of impressions that are close to those displayed on the monitor.
Important
• When printing using driver matching, Canon recommends that you set the monitor and the environment
light as follows:
• Monitor
Color temperature: D50 (5000K)
Brightness: 100 to 120cd/m2
Gamma: 2.2
• Environment light
Fluorescent light for D50 color evaluation (color temperature 5000K, high color rendering
properties)
Brightness when looking at printed materials: 500 lx ± 125 lx
Note
• When printing from an application software that allows you to identify and specify ICC profiles, use an
ICC profile for printing with that application software and select setting items that manage colors.
The procedure for adjusting colors with the printer driver is as follows:
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select Canon Color Matching.
3. Select Quality & Media from the pop-up menu
4. Select the rendering intent
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Select the coloring adjustment method in Rendering Intent.
Perceptual (Photo)
Effectively print the color space that can be reproduced on the printer. Further, as the data
characteristics displayed on the monitor shall be correctly reflected, select this when you want to
print an impression close to the monitor display.
Saturation (Poster)
Compares with the Perceptual (Photo), and reproduces a fresher image.
No Color Correction
The color is not corrected by the printer driver.
5. Set the other items
From the pop-up menu, select Color Options. If necessary, adjust the color balance (Cyan, Magenta,
Yellow) and adjust Brightness, and Contrast settings.
6. Complete the setup
Click Print.
When you execute print, the printer driver adjusts the colors when printing the data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
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Printing with ICC Profiles (Specifying an ICC Profile from the
Application Software)
When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that
can identify input ICC profiles and allows you to specify such profiles, printer uses the color management
system (ColorSync) built-into Mac OS when printing. The printer prints the editing and touch-up results of
the application software and effectively uses the color space of the input ICC profile specified in the image
data.
To use this printing method, use your application software to select color management items and specify an
input ICC profile and a printing ICC profile in the image data.
Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be
sure to select color management items from your application software.
For instructions, refer to the manual of the application software you are using.
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
•Depending on the application software you use, you may not be able to select setting items other
than ColorSync.
•If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3. Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Related Topics
Setting the Print Quality Level (Custom)
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Printing with ICC Profiles (Specifying an ICC Profile from the
Printer Driver)
Print from an application software that cannot identify or specify input ICC profiles by using the color space
of the input ICC profile (sRGB) found in the data.
1. Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
• If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3. Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Important
• You cannot specify an input ICC profile from the printer driver.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
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Interpreting the ICC Profile
When specifying an ICC profile for this printer, specify an ICC profile according to the print output media.
The ICC profiles installed for this printer appear as follows.
• (1) : Printer model
• (2) : Media type
For the names of compatible paper, check the information for the paper you want to use from "Paper
Information List."
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Adjusting Brightness
You can brighten or darken the colors of the overall image data during printing.
The following sample shows the case when light colors are darkened when the image data is printed.
No adjustment Darken light colors
The procedure for adjusting brightness is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust brightness
Moving the Brightness slider to the right brightens the colors, and moving the slider to the left darkens
the colors.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
3. Complete the setup
Click Print.
When you execute print, the data is printed at the adjusted brightness.
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Adjusting Contrast
You can adjust the image contrast during printing.
To make the differences between the light and dark portions of images greater and more distinct, increase
the contrast. On the other hand, to make the differences between the light and dark portions of images
smaller and less distinct, reduce the contrast.
No adjustment Adjust the contrast
The procedure for adjusting contrast is as follows:
1. Select Color Options from the pop-up menu of the Print Dialog
2. Adjust the contrast
Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases
the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
3. Complete the setup
Click Print.
When you execute print, the image is printed with the adjusted contrast.
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Scaled Printing
The procedure for printing a document with pages enlarged or reduced is as follows:
Printing by Enlarging/Reducing Document to Specified Ratio
1. Select the printer
In the Page Setup Dialog, select your model name from the Format For list.
2. Set scaled printing
Specify the scaling factor in the Scale box, and click OK.
Note
• Depending on the Scale value that you set, an error message may be displayed.
3. Complete the setup
On the Print Dialog, click Print.
When you execute print, the document will be printed with the specified scale.
Important
• When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in
the Page Setup dialog.
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Printing by Enlarging/Reducing Document to Match Roll Paper Width
1. Select Page Processing from the pop-up menu of the Print Dialog
2. Setting Enlarged/Reduced Printing
For Fit Roll Paper Width, select On (Bordered) or On (Borderless).
Note
•Depending on the Paper Size settings, the settings you can choose will differ.
•When selecting "XXX (oversize)" from Paper Size , On (Borderless) cannot be selected.
3. Complete the setup
Click Print.
When you print, the document is expanded or reduced to match the roll paper width and then printed.
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Printing to Oversized Paper Sizes
When printing a created document so that it fills the entire paper width, select a paper size from the "XXX
(oversize)" (sizes resulting from adding margins necessary for printer operation to the document sizes) so
that all areas of the document are printed at their actual size.
A printout that has the same area as the document can be obtained by trimming the outer margins after
printing.
The procedure for printing with oversize is as follows:
1. Select oversized paper size
In the Print dialog, select "XXX (oversize)" for Paper Size.
2. Select the paper source
For Paper Source, select the paper source that matches your purpose from Roll Paper (Auto), Roll 1,
and Roll 2.
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Important
• The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
3. Select Page Processing from the pop-up menu
4. Select roll paper width
Set Roll Paper Width to the width of the roll paper loaded in the printer.
5. Complete the setup
Click Print.
When you print, the document is printed so that it fills the paper width.
Important
• When printing to oversized paper sizes, use paper that has the following necessary margins added to
the document size.
• Cut sheet: 6 mm or more added to width and 23 mm or more added to height of document size
• Roll paper: 6 mm or more added to width and 6 mm or more added to height of document size
Note
• An oversized paper size cannot be used for the largest paper size that can be loaded in the printer.
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Setting Paper Dimensions (Custom Size)
You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.
Such a paper size is called "custom size."
The procedure for specifying a custom size is as follows:
1. Creating a new custom paper size
In the Print Dialog, select Manage Custom Sizes... from Paper Size.
In the displayed dialog, click +.
Untitled will be added to the list.
2. Setting details about the custom paper size
Double-click Untitled, enter the name of the paper size you want to register, and specify the Width and
Height of the paper for Paper Size.
Select User Defined or your model for Non-Printable Area, and enter the margins.
3. Registering the custom paper size
Click OK.
The custom size is registered.
Important
• If the application software that created the document has a function for specifying height and width
values, use the application software to set the values. If the application software does not have such a
function or if the document does not print correctly, perform the above procedure from the printer driver
to set the values.
Note
• To duplicate the registered paper size, select the paper size that you want to duplicate from the
Custom Paper Sizes list, and click Duplicate.
• To delete a registered paper size, select the paper size that you want to delete from the Custom Paper
Sizes list, and click -.
• If the paper settings in the printer driver differ from the paper information registered on the printer, an
error message may appear on the printer's operation panel. You can still print but you may not be able
to obtain correct print results.
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Print Area
A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in
borderless printing, the actual printing area corresponds to the paper size minus the space for this margin.
Note
• Printable Area: The area that can be printed.
• For borderless printing with roll paper, the margin is 0 in (0 mm).
However, depending on the paper size, minor margins may be available.
Prints without Edges Based on the Scenarios
• Recommended Print Area: We recommend printing within this area.
• To match the document size with the actual printing area, print on oversize paper with the required
margin added.
Printing to Oversized Paper Sizes
Margins of Printable Area Margins of Recommended Print Area
Top Edge Bottom Edge Sides Top Edge Bottom Edge Sides
Sheets 0.2 in (3 mm) 0.8 in (20 mm) 0.2 in (3 mm) 0.8 in (20 mm) 0.8 in (20 mm) 0.2 in (3 mm)
Rolls 0.2 in (3 mm) 0.2 in (3 mm) 0.2 in (3 mm) 0.8 in (20 mm) 0.2 in (3 mm) 0.2 in (3 mm)
Sheets
A. Top Edge
B. Bottom Edge
C. Left Edge
D. Right Edge
• Printable Area:
A margin of 0.2 in (3 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
• Recommended Print Area:
A margin of 0.8 in (20 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
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Rolls
A. Top Edge
B. Bottom Edge
C. Left Edge
D. Right Edge
• Printable Area:
A margin of 0.2 in (3 mm) on top and bottom and 0.2 in (3 mm) on left and right sides is required. For
borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports
borderless printing, see "Paper Information List."
• Recommended Print Area:
A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom, and 0.2 in (3 mm) on left and right sides
is required.
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Printing without Margins to Match Roll Paper Width
Procedure for printing borderless (without white margins around the edges) by enlarging/reducing
documents to match roll paper width.
1. Select the paper size for whole-surface borderless printing
In the printer dialogue box, under Paper Size, Select "XXX (borderless)."
2. From the pop-up menu, select Page Processing
3. Select roll paper width
For paper roll width, enter the same value set in the printer under Roll Paper Width.
4. Select a method for printing on roll paper
In Fit Roll Paper Width, select On (Borderless).
5. Determine by how much you want the image to exceed the size of the paper
Adjust Borderless Extension as needed.
Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it.
The second position from the right is recommended for most cases.
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Important
• If the Borderless Extension slide bar is set to the far right position, the back of the paper may
come out stained.
6. Complete setting process
Click Print.
If you print now, the document will be printed by filling in the entire surface of the paper.
Important
• The available paper sizes for Borderless Printing are pre-determined. From Paper Size, select the
paper displayed as "(borderless)."
• If you want to print borderless using a custom paper size, create a custom paper size by choosing
Paper Size, Manage Custom Sizes..., and setting all Non-Printable Area values to 0 mm. Next,
choose Page Processing, Fit Roll Paper Width and select On (Borderless).
• If you try to set borderless printing, in Page Processing, Banner Printing and Print Centered will be
displayed in gray and you will not be able to configure them.
• Depending on paper size, the length/width ratio of the paper may be different from that of the image,
making it impossible for the whole image to fit on the paper.
When this happens, crop the image with the application software to match paper size.
• When printing borderless, printing may stop abruptly and the paper will be cut causing a slight color
unevenness on the edges of the paper. If you require particularly high quality, under Page Processing,
Automatic Cutting, select None. When you do so, the document will be printed without the left and
right margins. After the printed material has exited the printer and has been cut, cut the upper and lower
edges with a pair of scissors.
• When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the
cutter unit may come into contact with the paper surface scratching it and causing the paper to be
unevenly cut.
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You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time
(Between Pages) to a higher value.
• If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of
the document even when borderless printing is set.
•A2/A3 Roll (420.0mm)
•16 in Roll (406.4mm)
•A3+ Roll (329.0mm)
•300mm Roll (300.0mm)
•A3/A4 Roll (297.0mm)
•B4 Roll (257.0mm)
•8 in Roll (203.2mm)
Also, stains may appear on the back of the paper.
Note
• When using applications like Microsoft Word which allow you to set margins, set margins to 0 mm.
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Printing Full-Size without Margins
Procedure for printing borderless (without white margins around the edges) images in the same size as the
original document without enlarging/reducing them Recommended if you prize quality.
1. Select the paper size for whole-surface borderless printing
In the printer dialogue box, under Paper Size, select "XXX (borderless)."
2. From the pop-up menu, select Page Processing
3. Select roll paper width
For paper roll width, enter the same value set in the printer under Roll Paper Width.
4. Select a method for printing on roll paper
For Fit Roll Paper Width, select Off.
Important
•Depending on Paper Size, when setting Fit Roll Paper Width on Off, it may not be possible to
print borderless.
5. Determine by how much you want the image to exceed the size of the paper
Adjust Borderless Extension as needed.
Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it.
The second position from the right is recommended for most cases.
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Important
• If the Borderless Extension slide bar is set to the far right position, the back of the paper may
come out stained.
6. Complete setting process
Click Print.
If you print now, the document will be printed by filling in the entire surface of the paper.
Important
• The available paper sizes for Borderless Printing are pre-determined. From Paper Size, select the
paper displayed as "(borderless)."
• If you want to print borderless using a custom paper size, create a custom paper size by choosing
Paper Size, Manage Custom Sizes..., and setting all Non-Printable Area values to 0 mm. Next,
choose Page Processing, Fit Roll Paper Width and select On (Borderless).
• If you try to set borderless printing, in Page Processing, Banner Printing and Print Centered will be
displayed in gray and you will not be able to configure them.
• Depending on paper size, the length/width ratio of the paper may be different from that of the image,
making it impossible for the whole image to fit on the paper.
When this happens, crop the image with the application software to match paper size.
• When printing borderless, printing may stop abruptly and the paper will be cut causing a slight color
unevenness on the edges of the paper. If you require particularly high quality, under Page Processing,
Automatic Cutting, select None. When you do so, the document will be printed without the left and
right margins. After the printed material has exited the printer and has been cut, cut the upper and lower
edges with a pair of scissors.
• When printing borderless on paper with low ink-fixing properties, depending on frequency of use, the
cutter unit may come into contact with the paper surface scratching it and causing the paper to be
unevenly cut.
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You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time
(Between Pages) to a higher value.
• If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of
the document even when borderless printing is set.
•A2/A3 Roll (420.0mm)
•16 in Roll (406.4mm)
•A3+ Roll (329.0mm)
•300mm Roll (300.0mm)
•A3/A4 Roll (297.0mm)
•B4 Roll (257.0mm)
•8 in Roll (203.2mm)
Also, stains may appear on the back of the paper.
Note
• When using applications like Microsoft Word which allow you to set margins, set margins to 0 mm.
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Changing the Clear Coating Settings
When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and
allows you to adjust the glossiness.
This section explains procedures for changing the clear coating settings.
1. From the Print Dialog, display the pop-up menu, and select Paper Detailed Settings
2. Setting the clear coating area
Select Auto or Overall under Clear Coating Area.
Auto
The printer automatically sets the areas to be clear-coated and whether clear coating is to be
executed.
It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the
print speed.
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Overall
The printer clear-coats the entire print area.
If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the
results.
Important
• Depending on the type of paper selected from Media Type on Quality & Media, you may not be
able to select Overall.
For paper for which Overall can be used, select the paper you want to use from "Paper
Information List" and check the information.
•If Overall is selected and the media type is changed to one that cannot use Overall, the clear
coating area setting is changed to Auto.
3. Complete the setup
Click Print.
When printing is executed, the clear coating effect that was set is added when the document is printed.
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Printing Hanging and Horizontal Banners (Large-Format Printing)
A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on
application software.
However, there are cases in which an 18.0 meter banner cannot be printed because the application software
used has limits on the document size that can be set.
The procedure for printing hanging and horizontal banners is as follows:
1. Register custom paper size
From Paper Size, use Manage Custom Sizes... to register the paper size that you want to use.
2. Select the paper size
In the Print dialog, select a registered custom paper size from the Paper Size list.
3. Select Page Processing from the pop-up menu
4. Select roll paper width
Set Roll Paper Width to the width of the roll paper loaded in the printer.
5. Selecting On (Bordered) or On (Borderless) for Fit Roll Paper Width
Important
•When using the customer paper size and printing the whole sheet without edges, create a paper
size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper
Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing.
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6. Complete the setup
Click Print.
When you print, the hanging or horizontal banner is printed by using the custom paper size.
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Lining Up and Printing Multiple Documents
You can line up multiple documents that were created separately and print them together on one page.
The procedure for lining up and printing multiple documents is as follows:
1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF
Canon imagePROGRAF Free Layout is started.
Canon imagePROGRAF Free Layout allows you to edit and rearrange images.
2. Execute printing
From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.
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Printing by Connecting Multiple Pages
You can eliminate the blank spaces between pages in a document that extends over multiple pages and
print the document as one continuous document.
The procedure for printing by connecting multiple pages is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Select the paper source
Select Roll Paper (Auto), Roll 1 or Roll 2 that matches your purpose for Paper Source.
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
3. Select Page Processing from the pop-up menu
4. Setting Banner Printing
Check the Banner Printing check box.
5. Complete the setup
Click Print.
When you print, the document is printed with the multiple pages connected.
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Important
• When "XXX (borderless)" or "XXX (Cut Sheet)" is selected for Paper Size in the Print dialog, Banner
Printing is grayed out and cannot be set.
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Printing Multiple Pages All on One Page
The page layout printing function allows you to print more than one page image on a single sheet of paper.
The procedure for performing page layout printing is as follows:
1. Select Layout from the pop-up menu in the Print Dialog
2. Set the number of original you print on one page
In Pages per Sheet, specify the number of page you print on one page.
3. If necessary, set the following items
Layout Direction
To change the page placement order, select an icon from the list.
Border
To print a page border around each document page, select a type of page border.
Reverse page orientation
Select this check box to change the paper orientation.
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Flip horizontally
Select this check box to reverse left and right of the document.
4. Complete the setup
Click Print.
When you execute print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Printing Document in Center of Paper
When you want to position the source document in the middle of the cut paper and print, or print with even
margins on the right and left in relation to the width of the roll paper, use the Print Centered function.
The print results when setting with Print Centered are as follows. Normally, if Print Centered is set when
printed as in (A), it will be printed as in (B) for cut paper and (C) for roll paper.
Note
• When setting the magnification using Scale in the Page Setup Dialog, a fixed point at the upper left
corner of a page is always used as a start point for enlarging or reducing the page. For that reason,
when performing reduced printing, the bottom and right margins of the paper will increase. At this time,
if you place a checkmark next to Print Centered, the top, bottom, left and right margins can all be
printed evenly.
The procedure for printing to the center of the paper is as follows:
1. Select Page Processing from the pop-up menu of Print Dialog
2. Select the paper size
From Paper Size, select the size of the paper you want to print.
3. Select Quality & Media from the pop-up menu
4. Select the media type
For Media Type, select the same paper type loaded in the printer.
5. Select the paper source
For Paper Source, select the setting that matches your purpose.
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
6. Select Page Processing from the pop-up menu
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7. Selecting Roll Paper Width
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded
in the printer.
8. Print document in the center of paper
Check the Print Centered check box.
9. Complete the setup
Click Print.
When you print, the printer automatically lays out the document to the center of the page and then prints
it.
Important
•When configuring to print the whole sheet borderless, the Print Centered in the pop-up menu Page
Processing of the Print Dialog is grayed out and cannot be selected.
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Saving Roll Paper by Rotating Document 90 Degrees
When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees
and printing the document so that it is oriented horizontally relative to the paper.
The procedure for saving paper by rotating the document 90 degrees is as follows:
1. Select Page Processing from the pop-up menu of the Print Dialog
2. Selecting Paper Saving
Select the Rotate Page 90 degrees check box.
3. Complete the setup
Click Print.
When you print, you can rotate a portrait document 90 degrees to save paper.
Important
• If the Banner Printing check box is selected for Page Processing, Rotate Page 90 degrees is grayed
out and cannot be set.
• When selecting paper in portrait format from Paper Size in the print dialog, when this is longer than the
width selected in Roll Paper Width, Rotate Page 90 degrees cannot be used.
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Saving Roll Paper by Eliminating Upper and Lower Margins on
Document
When printing on roll paper, you can save paper by eliminating the upper and lower margins when printing.
The procedure for saving paper by eliminating the upper and lower margins is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Select the paper source
Select Roll Paper (Auto), Roll 1, or Roll 2 that matches your purpose for Paper Source.
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
3. Select Page Processing from the pop-up menu
4. Selecting Paper Saving
Check the No Spaces at Top or Bottom check box.
5. Complete the setup
Click Print.
When you print, the upper and lower margins are eliminated so that you can save paper.
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Switching the Paper Source to Match the Purpose
This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet.
You can facilitate printing by selecting a paper source setting that matches your media type or purpose.
The procedure for setting paper source is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Select the media type
For Media Type, select the same paper type loaded in the printer.
3. Select the paper source
For Paper Source, select the item below that matches your purpose.
Roll Paper (Auto)
Feeds paper by automatically switching between Roll 1 and Roll 2 according to the print job.
Roll 1
Feeds paper from Roll 1.
Roll 2
Feeds paper from Roll 2.
Cut Sheet
Feeds paper that was cut to a specific paper size.
Important
•The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or
roll unit option settings.
4. Complete the setup
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Click Print.
When you execute print, the printer uses the specified paper source to print the data.
Note
• If the paper settings in the printer driver differ from the paper information registered on the printer,
an error message may appear on the printer's operation panel. You can still print but you may not
be able to obtain correct print results.
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Cutting Roll Paper after Printing
The procedure for cutting roll paper automatically and printing cut guidelines is as follows:
1. Select Page Processing from the pop-up menu of the Print Dialog
2. Setting Auto Cut
From Automatic Cutting, select the setting that matches your purpose.
Yes
The roll paper is cut automatically after printing.
None
The roll paper is not cut after printing.
Print Cut Guideline
Cut guidelines are printed for cutting the roll paper manually after printing.
Note
•The default setting for automatic cutting is Yes.
3. Complete the setup
Click Print.
When you print, the roll paper is cut automatically after printing or cut guidelines are printed.
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Printing Data Saved on USB Flash Drive
You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily.
Note
• Restrictions on printable PDF/JPEG files
• PDF file:
Files which conforms to V 1.7
-Does not support overprint or some of transparent processing.
-Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in
fonts below.
Times-Roman, Helvetica, Courier, Symbol, Times-Bold, Helvetica-Bold, Courier-Bold, ZapfDingbats,
Times-Italic, Helvetica-Oblique, Courier-Oblique, Times-BoldItalic, Helvetica-BoldOblique, Courier-
BoldOblique
• JPEG file:
Files which conforms to JFIF 1.02
Supports the files with the following conditions.
-Processing method: Basic DCT
-Color mode: RGB/GrayScale
-Number of colors: 24bit/8bit
-Number of pixels: 19200 or less vertically and horizontally
Does not support some samplings
1. Make sure printer is turned on.
2. Load paper.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
3. Insert USB flash drive into USB flash drive port.
4. Flick HOME screen and tap Print from USB flash drive.
Menu Operations
Note
•When the message informing you that the operation restriction is enabled, ask the administrator of
the printer you are using.
•If no printable data is saved on the USB flash drive, There are no files that can be printed. is
displayed on the touch screen.
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5. Tap folder or data to print on displayed screen.
Tapping a folder displays the data list. Tap the data to print.
Note
• If no printable data is saved on the folder you tapped, There are no files that can be printed. is
displayed on the touch screen.
The screen below appears.
A. Number of copies
Tap to display the screen below and specify the number of copies.
B. Preview
Tap to preview an image of the printout on the preview screen.
C. Settings
Tap to display the Settings screen.
You can change the print settings.
For more on the setting items:
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Setting Items for Printing Using Operation Panel
You can specify the print settings to print data saved on the USB flash drive.
Flick vertically or tap to display setting items and tap the setting item to display the settings.
Tap to specify the setting.
1. Color
Select color or black and white printing.
2. Print qlty (Print quality)
Select print quality according to the photo.
3. Paper src (Paper source)
Select where to feed paper.
4. Rotate
The image is printed rotated by 90 degrees if you select 90 degrees.
5. Fit paper
Select whether to print to fit the loaded paper.
6. Tap to specify the print settings.
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Connecting Smartphone/Tablet to Printer Directly via Wireless LAN
(Direct Connection)
You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices using direct connection)
This section describes direct connection, which allows you to print by connecting the devices to the printer
directly.
Follow the procedure below to use direct connection.
1. Enable direct connection.
2. Connect devices to printer.
This section also describes changing direct connection to wireless LAN.
Changing Printer Setting to Use Wireless LAN
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
• If a device has already been connected to the printer via wireless LAN and you want to add a device to
connect, connect it to the printer directly. You can connect up to 5 devices to the printer at the same
time.
• Check the usage restrictions and switch the printer to the direct connection.
Restrictions
Preparing for Connection
Change settings below to prepare for direct connection.
• Printer's LAN settings
Changing Printer Setting
• Settings of a device to connect
Connecting Smartphone/Tablet to Printer
Changing Printer Setting
1. Make sure printer is turned on.
2. Flick HOME screen and tap LAN settings.
Menu Operations
3. Tap Activate direct connect..
4. Tap Yes.
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The identifier (SSID) for direct connection appears.
The device detects the printer by the identifier (SSID).
Note
• If you tap Details and tap Yes, the following items appear.
•Security setting
•Password
• Printer's name which appears on a Wi-Fi Direct compatible device
The password is required when connecting a device to the printer. Depending on the device
you are using, no password is required.
When you connect a Wi-Fi Direct compatible device to the printer, select the device name
displayed on the touch screen from your device.
•The identifier (SSID) and the security setting are specified automatically. To update them, see
below.
Changing Direct Connection Setting
5. Tap OK.
The direct connection is enabled and a device can be connected to the printer wirelessly.
Connecting Smartphone/Tablet to Printer
1. Turn on wireless communication on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on wireless communication, see your device's instruction manual.
2. Select "DIRECT-XXXX-PRO-2000" ("X" represents alphanumeric characters) from list
displayed on device.
Note
• If "DIRECT-XXXX-PRO-2000" does not appear on the list, direct connection is not enabled.
See Changing Printer Setting to enable direct connection.
3. Enter password.
Your device is connected to the printer.
Note
•Check the password for the direct connection.
Check by one of the following methods.
•Display on the touch screen.
LAN settings
•Print the network settings.
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Printing Network Settings
• Depending on the device you are using, entering the password is required to connect a
device to the printer via wireless LAN. Enter the password specified for the printer.
• If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting
to the printer, the printer displays a confirmation screen asking if you allow the device to
connect to the printer.
Make sure the name on the touch screen is the same as that of your wireless communication
device and tap Yes.
Changing Printer Setting to Use Wireless LAN
Follow the procedure below to change the printer setting to use wireless LAN.
1. Flick HOME screen and tap LAN settings.
Menu Operations
2. Tap Change LAN.
3. Tap Activate wireless LAN.
If you do not use the printer over wireless LAN, select Activate wired LAN or Disable LAN.
Changing Direct Connection Setting
Change the settings for the direct connection following the procedure below.
1. Make sure printer is turned on.
2. Flick HOME screen and tap LAN settings.
Menu Operations
3. Tap LAN settings.
4. Tap Other settings.
5. Tap Direct connection settings.
6. Change settings as necessary.
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• To update the identifier (SSID) and the password for direct connection
Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap
Yes.
To check the security setting and the updated password, tap Details and tap Yes on the screen
displayed next.
•To change the printer's name displayed on the Wi-Fi Direct compatible device
Tap B to display the printer's name (device name) displayed on a Wi-Fi Direct compatible device.
Follow the procedure below to change the name.
1. Tap touch screen.
2. Enter device name (up to 32 characters).
3. Tap OK to finish entering device name.
4. Tap OK to finish specifying device name.
• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting
to the printer
Tap C to display the confirmation screen. If you want the printer to display the screen to inform
you a Wi-Fi direct compatible device is connecting to the printer, tap Yes.
Important
• To prevent an unauthorized access, we recommend you should not change the setting from
the default.
When you finished performing the settings, the printer returns to the Direct connection settings
screen.
7. Touch HOME button.
The HOME screen appears.
Note
• If you change the direct connection setting of the printer, also change the wireless router setting of
the device.
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Windows Software
Printer Driver
Overview of the Printer Driver
Printer Driver Description
Updating the Printer Driver
Printing Using Canon Application Software
Preview Guide
Free Layout Guide
Print Plug-In for Office Guide
Direct Print & Share Guide
Quick Utility Toolbox Guide
Print Studio Pro Guide
Digital Photo Printing Guide
IJ Network Device Setup Utility
Media Configuration Tool Guide
Device Management Console Guide
Accounting Manager Guide
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Mac OS Software
Printer Driver
Overview of the Printer Driver
Description of Print Dialog
Updating the Printer Driver
Printing Using Canon Application Software
Preview Guide
Free Layout Guide
Quick Utility Toolbox Guide
Print Studio Pro Guide
Digital Photo Printing Guide
Media Configuration Tool Guide
Device Management Console Guide
Accounting Manager Guide
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Overview of the Printer Driver
Canon IJ Printer Driver
Checking Layout in Preview before Printing
Registering a Changed Printing Profile
How to Open the Printer Driver Setup Window
Page Setup Dialog
Print Dialog
Updating Media Information in Printer Driver
Correcting Media Information in Printer Driver (When Printer Used in Shared
Environment)
Confirm the Printer Paper Information
Setting Accounting Information
Deleting the Undesired Print Job
Canon IJ Printer Utility3
Opening the Canon IJ Printer Utility3
Checking the Ink Status from Your Computer
Instructions for Use (Printer Driver)
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Canon IJ Printer Driver
The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for
printing data with this printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different models support different print data formats, you need a printer driver for the specific model
you are using.
Using Help of the Printer Driver
You can display Help function from the Print Dialog.
Select a setup item from the pop-up menu in the Print dialog. Then click at the bottom left of the
screen to display an explanation of the item.
Help for the printer driver is displayed when the following pop-up menu item is selected:
•Quality & Media
•Color Options
•Paper Detailed Settings
•Page Processing
•Additional Settings
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Checking Layout in Preview before Printing
You can display and check the print result before printing.
The procedure for displaying the print result before printing is as follows:
1. Select Quality & Media from the pop-up menu of the Print Dialog
2. Select Print Preview
Select the Print Preview check box.
3. Complete the setup
Click Print.
When executing printing, start up Canon imagePROGRAF Preview to display the print results.
Note
• The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF.
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Registering a Changed Printing Profile
You can name and register the printing profile you made in the Print Dialog. The registered printing profile
can be called up from Presets to be used. You can also delete the unnecessary printing profile.
The procedure for registering a printing profile is as follows:
Registering a Printing Profile
1. In the Print dialog, set the necessary items
2. Select Save Current Settings as Preset... from the Presets
3. Save the settings
In the displayed dialog, enter a name in Preset Name, and if necessary, set Preset Available For.
Then click OK.
Important
•There are also print settings that cannot be saved to preset.
Using Registered Printing Profile
1. On Presets in the Print dialog, select the name of printing profile you want to use
Printing profile in the Print dialog will be updated to the called profile.
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Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears,
select the name of the printing profile to be deleted.
2. Delete the printing profile
Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
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How to Open the Printer Driver Setup Window
You can display the printer driver setup window from the application software you are using.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup Dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1. Select Print... from the File menu of the application software
The Print Dialog opens.
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Page Setup Dialog
In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the
printer or the scaling ratio.
To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application
software.
Settings
Click the pop-up menu, and then select the following items:
Page Attributes
Set the paper size or scaled printing.
Save as Default
You can save the attributes of the displayed page as the default settings.
Format For
Select the model to be used for printing.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Scale
Set the scaling percentage.
You can expand or reduce the size of the document when printing.
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Print Dialog
In the Print dialog, you can set paper type, paper source and print quality to start printing.
To open the Print dialog, you typically select Print... from the File menu of your application software.
Printer
Select the model to be used for printing.
When you click Add Printer..., a dialog for specifying the printer opens.
Presets
You can save or delete the settings of the Print dialog.
Note
• You can select Show Presets... to check the print settings that are set in the Print dialog.
Copies
You can set the number of copies to be printed.
Note
• You can set collated printing by choosing Paper Handling from the pop-up menu.
Pages
You can set the range of pages to be printed.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Pop-up Menu
You can switch between pages in the Print dialog by the pop-up menu. The first menu to appear differs
depending on the application software that opened the Print dialog.
You can choose one of the following items from the pop-up menu.
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Layout
You can set page layout printing.
Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print
a mirror image of the document.
Color Matching
You can select the color correction method.
Paper Handling
You can set the pages to be printed on paper and the print order.
Cover Page
You can output cover pages both before and after a document.
Quality & Media
You can set basic print settings that match the printer.
Color Options
You can adjust the print colors as you desire.
Paper Detailed Settings
Specifies detailed print settings that match the media type loaded in the printer.
Page Processing
You can configure the detailed settings when printing to roll paper, and adjust the amount of the
source document that sticks out from the page when printing all borderless.
Additional Settings
The output method can be set.
Supply Levels
A rough indication of the remaining ink level is displayed.
PDF
You can save a document in PDF (Portable Document Format) format.
By starting up Canon imagePROGRAF Preview, it is possible to allocate multiple source documents,
and display the print results in imagePROGRAF Preview.
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Updating Media Information in Printer Driver
This function gets the latest media information from the printer and updates the media information in the
printer driver.
When the media information is updated, the media displayed for Media Type on the Quality & Media
screen is updated to the latest information.
The procedure for updating media information is described below.
Update Media Information
1. From the Canon IJ Printer Utility3 pop-up menu, select Media Information
2. Click Update Media Information
A dialog appears.
3. Check that the media information has updated
By following the dialog instructions, check that the printer is on, and then click OK.
After checking whether or not the printer media information needs to be updated, a message will be
displayed.
If the printer media information is up to date, click OK and finish updating media information.
If the information needs to be updated, follow the below steps to do so:
4. Update media information
Check the message and click Update.
The printer driver media information will update.
When the authentication screen appears, enter the administrator's name and password, and then click
Install Helper.
Important
• It may take some time to update the media information.
•Do not change media information on the printer while you are updating media information on
the driver.
5. Finish updating media information
When a confirmation message appears, click OK.
The media information will be updated.
Important
•Restart the application or software you are printing from after updating media information.
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Important
• Ensure that a user with administrator privileges carries out the media information update.
Users other than administrators can check if a media information update is required, but cannot carry
out the update itself.
• When you have added, deleted, or edited media using administrative tools (the Media Configuration
Tool) but have not updated the media information, issues may arise such as the inability to print.
Note
• If the printer is being shared, Correct Media Information will display on the client machine.
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Correcting Media Information in Printer Driver (When Printer Used
in Shared Environment)
The printer driver media information will be corrected.
Carrying out a media information correction will correct the configuration of the media information in the
printer driver.
The procedure for correcting media information is described below.
Correct Media Information
1. From the Canon IJ Printer Utility3 pop-up menu, select Media Information
2. Click Correct Media Information
After checking whether or not the printer driver's media information is correct, a message will be
displayed.
If the printer media information is set correctly, click OK and finish correcting media information.
If the information needs to be corrected, follow the below steps to do so:
3. Correct media information
When a confirmation message appears, click OK.
The printer driver media information will be corrected.
When the authentication screen appears, enter the administrator's name and password, and then click
Install Helper.
4. Complete media information correction
When a confirmation message appears, click OK.
The paper information will be corrected.
Important
•Restart the application or software you are printing from after correcting media information.
Note
•Media Information will only be displayed on the client machine in use when the printer is being
shared.
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Confirm the Printer Paper Information
From the printer driver, you can check the size and type of paper that was set to the printer and check the
remaining paper amount.
The procedure for checking paper information from the printer driver is as follows:
1. From the Canon IJ Printer Utility3 pop-up menu, select Paper Information on Printer
2. Check printer's paper information
When you select the paper source to be checked from the list, the current settings and status of the
printer, including Size, Roll Paper Width, Media Type, Paper Remaining, are displayed.
Important
• When using connected to the network, the Paper Information on Printer is not displayed on OS X
Mountain Lion v10.8, or OS X Lion v10.7.
Note
• Click Update to update the information to the latest information.
• The content displayed will differ depending on the paper feed position selected.
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Setting Accounting Information
By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool
to tabulate print history information for any ID.
The procedure for Setting Accounting Information is described below.
1. From the Canon IJ Printer Utility3 pop-up menu, select Accounting
2. Set Account ID
Set an Account ID, as necessary.
Account ID
Enter the Account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a
to z, A to Z).
3. Apply settings
Check that the printer is on, and then click Apply.
When the confirmation message appears, click OK.
The setting is now valid.
Note
• If the printer is being shared, Accounting information cannot be set on client machines.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners (Print & Scan)
2. Select your model, and then click Open Print Queue...
The print status check screen appears.
3. Select the unnecessary print job and click ( Delete)
The selected print jobs will be deleted.
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Display the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners (Print & Scan).
To display the printing status screen, select the name of your printer model from the printer list, and
then click Open Print Queue....
2. Checking the printing status
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Note
• Depending on your model, the printer icon display may be different.
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Canon IJ Printer Utility3
The Canon IJ Printer Utility3 allows you to perform printer maintenance or change the settings of the printer.
What You Can Do with the Canon IJ Printer Utility3
You can switch between pages in Canon IJ Printer Utility3 by the pop-up menu. You can choose one of
the following items from the pop-up menu.
Cleaning
Clean the printer to clear up clogged print head nozzle.
Test Print
Perform a test print to check the state of the print head nozzle and adjust the paper feed volume.
Printing a Nozzle Check Pattern
Adjusting the Paper Feed Volume
Media Information
Gets the latest media information from the printer and updates the media information in the printer
driver.
Accounting
Allows you to set IDs for each job and each user, and manage the print history and print jobs.
Note
• If the printer is being shared, Accounting information cannot be set on client machines.
Paper Information on Printer
The printer's paper information is displayed.
Ink Level Information
Check the remaining ink levels.
Note
• To operate the Canon IJ Printer Utility3, you must first turn on the printer.
• Depending on the items selected, the computer communicates with the printer to obtain information.
If the computer is unable to communicate with the printer, an error message may be displayed.
If this happens, click Cancel to display the most recent settings specified on your computer.
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Opening the Canon IJ Printer Utility3
To open the Canon IJ Printer Utility3, follow the steps below.
1. Open System Preferences, and select Printers & Scanners (Print & Scan)
2. Start the Canon IJ Printer Utility3
Select your model from the printer list, and click Options & Supplies....
Click Open Printer Utility in Utility tab.
Canon IJ Printer Utility3 is launched.
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Checking the Ink Status from Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model.
When you select Ink Level Information from the Canon IJ Printer Utility3 pop-up window, an illustration
showing the status of the ink tanks and maintenance cartridge appears.
Estimated ink levels
You can check the types and levels of ink.
When ink levels are running low or an error occurs because there is no ink, a notification icon will
appear.
If you place the cursor on the ink tank, it will display the ink model number and the ink levels.
Estimated Maintenance Cartridge Usage
You can check the estimated usage amount of the maintenance cartridge.
When capacity levels are low or the cartridge is at full capacity, a notification icon will appear.
Note
• Click to check which ink tank your model uses.
• Clicking Update will display the current status of ink tanks and the maintenance cartridge.
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from
the Format For list. If you select another printer, printing may not be performed properly.
• If the Canon IJ Printer Utility3 does not display the remaining ink level in the Ink Level Information,
check whether the print head and the ink tank are properly installed.
• When the Canon IJ Printer Utility3 displays the Ink Level Information, close the cover of the printer.
• The following functions cannot be used in Mac OS, though they can be used in Windows computers.
◦ Poster Printing
• Depending on the application software that you are using, a preview may not be displayed on the left
side of the Print dialog.
• If you connect this printer and AirPort with a USB cable and print, you must install the latest AirPort
firmware.
• If you are using OS X Mavericks v10.9, close the print status check window when you perform printer
maintenance from the Canon IJ Printer Utility3.
• When using connected to the network, as the Canon IJ Printer Utility3 Ink Level Information is not
displayed on OS X Mountain Lion v10.8, or OS X Lion v10.7, the ink status cannot be confirmed from
the printer driver.
Notes on Adding a Printer
• If you will be installing the Canon printer driver on a Mac OS and using the printer through a network
connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.
If several options are displayed under Use in the Add (Add Printer) dialog, choose Canon XXX
(where "XXX" is your model name) in order to maximize your ability to control settings during printing.
• If you install a Canon printer driver to OS X Yosemite v10.10 or OS X Mavericks v10.9 and use a USB
connection, the Add (Add Printer) dialog may display several selections for Use.
We recommend that you use Canon XXX (XXX is the model) so that you can specify detailed print
settings.
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Quality & Media
This dialog allows you to create a basic print setup in accordance with the paper type. Unless special
printing is required, normal printing can be performed just by setting the items in this dialog.
Media Type
Select the type of media to be used.
You must select the type of media actually loaded in the printer. This selection enables the printer to
carry out printing properly for the material of the media used.
Note
• If is displayed, start up the Canon IJ Printer Utility3 and either correct or update media information.
Paper Source
Select the source from which paper is supplied.
Roll Paper (Auto)
Depending on the paper settings on the printer driver and the paper information registered to the
printer, the printer automatically determines which roll paper to use and then feeds that paper.
Roll 1
Paper is fed from Roll 1.
Roll 2
Paper is fed from Roll 2.
Cut Sheet
Feeds paper using the cut paper.
Print Quality
Select the one that is closest to the original document type and the purpose.
When one of the radio buttons is selected, the appropriate quality will be set automatically.
Highest
Prints with quality as the highest priority.
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High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Custom
Select this radio button to specify a quality.
Quality
When you select Custom in Print Quality, you can use the slider bar to adjust the print quality
level.
Black and White Photo Print
Set black and white photo printing. Black and white photo printing refers to the function of converting
your document to grayscale data in the printer to print it in monochrome.
When you check the check box, both monochrome and color documents will be printed in monochrome.
When printing a color document, be sure to uncheck the check box.
Rendering Intent
Specify the method of matching to use when selecting Canon Color Matching in Color Matching.
Perceptual (Photo)
This method reproduces images by focusing on colors that most people find desirable. Select this
method to print photos.
Saturation (Poster)
This method reproduces images even more vividly than the Perceptual (Photo) method.
No Color Correction
Color correction is not performed.
Print Preview
You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before
executing the print.
Check this check box to display a preview before printing.
Related Topics
Switching the Paper Source to Match the Purpose
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
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Color Options
This dialog allows you to adjust the print color as you like. If the color of the printed image is not as
expected, adjust the properties in the dialog and retry printing.
The adjustments made here do not affect the colors of the original print data unlike application software
dedicated to image processing. Use this dialog just to make fine adjustments.
Preview
Shows the effect of color adjustment.
As you adjust each item, the effects are reflected in the color and brightness.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
When you want to display the sample image with a color pattern, check this check box.
Note
• When the Black and White Photo Print check box is checked in the Quality & Media, the graphic
is displayed in monochrome.
Color balance (Cyan, Magenta, Yellow)
If necessary, adjust the strength of each color. To strengthen a color, drag the slider to the right. To
weaken a color, drag the slider to the left.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Adjusting the color balance will result in variations in the balance among the volumes of the individual
color inks and hence in the hues of the document as a whole.
Use the printer driver only when adjusting the color balance slightly. To change the color balance
significantly, use the application software.
Tone
Sets the color adjustment for monochrome printing.
You can select Cool Tone, Black and White, Warm Tone or Custom.
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You can also enter X and Y values while checking the color tone, click the adjustment area with the
mouse, or adjust the tone by dragging the slider.
Cool Tone
This item adjusts color tones to cool shades of gray (cool black). When you select Cool Tone, a
value of -30 is entered for X, and a value of 0 for Y.
Black and White
This item adjusts color tones to neutral shades of gray. When you select Black and White, a value
of 0 is entered for X, and a value of 0 for Y.
Warm Tone
This item adjusts color tones to warm shades of gray (warm black). When you select Warm Tone,
a value of 30 is entered for X, and a value of 0 for Y.
Custom
You can adjust the color tones while checking the colors in the adjustment area. To adjust the color
tones, either enter values directly or click the up/down arrows. You can also adjust the color tones
by clicking or dragging the adjustment area with the mouse. If you select another color tone and
then select Custom again, the values that were preset in Custom are restored.
X, Y (Monochromatic adjustment value)
If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter
values directly or click the up/down arrows. You can also adjust the color tones by clicking or
dragging the adjustment area with the mouse. When you enter values, set values in the range of
-100 to 100 for X, and -50 to 50 for Y. The selected value will be shown in the preview on the left
side.
Important
•Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo
Print check box is selected for Quality & Media.
• With the Quality & Media of Media Type, depending on the type of paper selected, Tone, X and Y
are grayed out and cannot be set.
For paper for which Tone, X and Y can be used, select the paper you want to use from "Paper
Information List" and check the information.
Brightness
Adjusts the brightness of your print. You cannot change the levels of pure white and black. However, the
brightness of the colors between white and black can be changed. Colors become brighter as you drag
the slider toward the right and darker as you drag the slider toward the left. You can also directly enter
brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50.
Contrast
The Contrast function changes the differences between light and dark in images during printing.
To make the differences between the light and dark portions of images greater and more distinct,
increase the contrast. On the other hand, to make the differences between the light and dark portions of
images smaller and less distinct, reduce the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Important
• When the Black and White Photo Print check box is checked for Quality & Media, the color balance
(Cyan, Magenta, Yellow) are unavailable.
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Paper Detailed Settings
Use this dialog box to set detailed print settings that match the media type loaded on the printer.
If the paper becomes stained during printing or if the quality of the print results is less than expected, using
these settings may improve the print results.
Dry Time (Between Pages)
Allows you to set the interval between the time each page is printed and the time it exits the printer.
Since a certain waiting time is required for the ink to dry before the roll paper is cut, even when, on
Page Processing, Automatic Cutting is set to Yes, you can let the document fall into the basket with
the ink dried.
The Dry Time (Between Pages) setting is effective only for roll paper.
Settings Details
Printer Default Applies the settings configured in the control panel of the printer
unit.
None Documents are ejected immediately after printing is over.
30 seconds / 1 minute / 3 minutes / 5 mi-
nutes / 10 minutes / 30 minutes / 60 mi-
nutes
After printing is over, documents are ejected after the set time
has elapsed.
Dry Time (Between Scans)
Allows you to set the interval between the printing of a line on a page and the printing of the next line.
Prevents ink bleeding on a page or uneven coloring during borderless printing.
Settings Details
Printer Default Applies the settings configured in the control panel of the printer unit.
None Each line is printed immediately after the previous one.
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1 second / 3 seconds / 5 sec-
onds / 7 seconds / 9 seconds
After one line has been printed, the next one will be printed after the set time
has elapsed.
* Increase the interval depending on the occurrence of bleeding and uneven col-
oring.
Roll Paper Safety Margin
Allows you to specify the length of the white margins on the edges of the paper in order to make even
significantly curled paper adsorb to the platen.
Settings Details
Printer Default Applies the settings configured in the control panel of the printer unit.
3mm Prints in standard-size.
* Choose this setting if there are no particular problems when printing.
20mm Choose this setting in case of chafing against the print head, for example when using significant-
ly curled paper.
Cut Speed
Allows you to select the speed of automatic cutting. Use it to adjust the automatic cutting function when
clean cutting is not possible.
Settings Details
Printer Default Applies the settings configured in the control panel of the printer unit.
Fast Choose this if clean cut surfaces are not possible with the Standard setting.
Standard Choose this if there are no particular problems with automatic cutting.
Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and
to avoid a drop in cutting performance.
Unidirectional Printing
Suppresses uneven coloring and line shifts during printing.
To perform unidirectional printing, check this check box.
Calibration Value
Allows you to apply the results of calibration performed on the printer. To apply the calibration values,
select Use Value.
Clear Coating Area
Set the clear coating area.
Auto
The printer automatically sets the areas to be clear-coated and whether clear coating is to be
executed.
It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the
print speed.
Overall
The printer clear-coats the entire print area.
If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the
results.
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Important
• You may not be able to select Overall depending on the paper type and print quality.
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Page Processing
You can configure advanced settings for printing on roll paper and adjust how much of the document
extends outside the paper when printing borderless.
Roll Paper Width
Select the roll paper width.
Select the width that matches the width of the roll paper loaded in the printer.
Banner Printing
Select this check box to print documents extending over several pages as one continuous document
without any spaces between the pages.
Automatic Cutting
You can set whether to have the paper cut automatically or to have cut lines printed on the paper
The following settings can be configured for automatic cutting
Settings Contents
Printer Default Applies the settings configured in the control panel of the printer unit.
None After printing is over, the printer goes on to print the next set of data without cutting the pa-
per into individual pages.
Print Cut Guide-
line
After printing is over, the printer prints cutting lines on each page and goes on to print the
next set of data.
Fit Roll Paper Width
The printer automatically expands or reduces the document to match the roll paper width and then
prints the document.
Off
The document is printed as-is without being expanded or reduced.
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On (Bordered)
The printer automatically expands or reduces the document to match the roll paper width and then
prints the document.
On (Borderless)
When borderless printing is performed, the printer automatically enlarges or reduces the document
to match the roll paper width and then prints the document.
No Spaces at Top or Bottom
When printing on roll paper, you can save paper by eliminating the upper and lower margins when
printing.
Rotate Page 90 degrees
Rotate the long edge of the document 90 degrees, match it to the width of the roll paper, and then print
the document.
When you print a portrait document onto roll paper, you can save paper by rotating the document 90
degrees and print the document horizontally relative to the paper.
Borderless Extension
Adjusts how much of the document extends outside the paper by using the Borderless Extension
slider bar.
Drag to slider bar to the right to increase the extension amount, and to the left to decrease the
extension amount.
Print Centered
Prints document in center of paper.
Related Topic
Prints without Edges Based on the Scenarios
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Additional Settings
Use this dialog to set the output method.
Output Method
Perform the settings to save the print job to the hard disk of the printer.
Print
Save the print job to the hard disk of the printer after printing is complete.
Save in Job Box
Save the print job to the hard disk of the printer. When selecting Save in Job Box, select the
individual box to save to from the Job Box No. list.
Document Title
This can be set when selecting Save in Job Box.
Input the name of the document you wish to save.
Job Box No.
This can be set when selecting Save in Job Box.
Select the box number from the list.
Print after reception is complete
This can be set when selecting Print.
Checking this prevents a decrease in print quality due to the printing being suspended when receipt of
the print job is interrupted.
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Specifications
Important
• The following values may vary depending on the operating environment.
Paper
For details on the compatible media types, see "Paper Information List."
Paper width For details on the paper widths supported by the printer, see "Paper Sizes."
Minimum paper length 8.00 in (203.2 mm)
Maximum printable length Rolls(*1) 59 feet (18 m)
Sheets 5.2 feet (1.6 m)(*2)
Thickness Rolls 3-31 mil (0.07-0.8 mm)
Sheets 3-31 mil (0.07-0.8 mm)
Roll maximum outer diameter 6.7 in (170 mm) or shorter
Supported paper core inner diameter 2 in/3 in (50.8 mm/76.2 mm)
Print area For details about Print Area, see "Print Area."
*1:Varies depending on the operating system or application.
*2:When using stand
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Obtaining the Latest Printer Driver
By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.
You can access our website and download the latest printer driver for your model.
Important
• You can download the printer driver for free, but any Internet access charges incurred are your
responsibility.
Related Topics
Before Installing the Printer Driver
Installing the Printer Driver
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Delete the Unnecessary Canon IJ Printer from the Printer List
A Canon IJ Printer that you no longer use can be deleted from the printer list.
Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer.
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows:
You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For
information about an administrative user, refer to the user's manual for the Mac OS.
1. Open System Preferences, and select Printers & Scanners (Print & Scan)
2. Delete the Canon IJ Printer from the printer list
From the printer list, select the Canon IJ Printer to be deleted, and then click -.
Click Delete Printer when the confirmation message appears.
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Before Installing the Printer Driver
This section describes the items that you should check before installing the printer driver. You should also
refer to this section if the printer driver cannot be installed.
Checking the Personal Computer Settings
• Terminate all running applications.
• Log on as a user who has the administrator account. The installer will prompt you to enter the name
and password of the administrative user. When multiple users are using Mac OS, log on with the
account of the administrator who registered first.
Important
• When you upgrade Mac OS, all printer drivers that were installed will be deleted.
If you plan to continue using this printer, re-install the latest printer driver.
Related Topics
Obtaining the Latest Printer Driver
Installing the Printer Driver
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Installing the Printer Driver
You can access our web site through the Internet and download the latest printer driver for your model.
The procedure for installing the downloaded printer driver is as follows:
1. Mount the disk
Double-click the disk image file you have downloaded.
The file is unpacked, and then the disk is mounted.
2. Start the installer
Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version)
contained in the disk.
3. Start the installation
Install the printer driver according to the messages on the screen.
When the Software License Agreement is displayed, check the contents, and click Continue. If you do
not agree to the terms of the Software License Agreement, you cannot install this software.
4. Selecting the install destination
If necessary, select where you want to install the printer driver, and then click Continue.
5. Executing the installation
Click Install.
When the authentication screen is displayed, enter the name and password of the administrator, and
then click Install Software.
6. Complete the installation
When the completion message appears, click Close.
The printer driver is installed successfully.
Important
• If the Installer does not operate properly, select Quit Installer from the Installer menu of the Finder to
quit the Installer. Then start the Installer again.
• You can download the printer driver for free, but you are responsible for paying any connection fees to
the Internet.
Related Topics
Obtaining the Latest Printer Driver
Delete the Unnecessary Canon IJ Printer from the Printer List
Before Installing the Printer Driver
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Managing Print Jobs
Checking Print Job Information
Accounting Manager Guide
Basic Print Job Operations
Using Printer Hard Disk
Saving Print Jobs on Printer Hard Disk
Managing Job Queue (Deleting or Preempting Other Jobs)
Managing Pending Jobs (Printing or Deleting Jobs on Hold)
Printing Saved Jobs
Deleting Saved Jobs
Moving Saved Jobs
Advanced Print Job Operations
Saving Print Jobs Sent from Sources Other than Printer Driver
Printing without Saving Jobs in Common Box
Setting Passwords for Personal Boxes
Naming Personal Boxes
Displaying List of Saved Jobs
Printing List of Saved Jobs
Displaying Details of Saved Jobs
Renaming Saved Jobs
Printer Hard Disk Operations
Checking Free Hard Disk Space
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Checking Print Job Information
Check print job details or print a specified job on the printer's hard disk using a web browser or operation
panel.
•Using web browser:
Log in to the printer using web browser.
Changing Settings Using Web Browser
After logging on to the printer, select Job management and perform operations.
•Using operation panel:
Select Job management on the HOME screen and perform operations.
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Using Printer Hard Disk
The printer can save print jobs on the built-in hard disk.
Using print jobs stored on the printer enables you to print the jobs again as needed without using a
computer.
Saving print jobs offers the following benefits.
•Save the time spent using a computer
When you send a print job to the printer, you can save it on the printer after printing or simply save it on
the printer without printing it yet. Saved print jobs can be printed in the required quantity later without the
need to use a computer again.
•Simplify reprinting, if any errors occur
If errors occur in the middle of printing (as when paper runs out), you can resume printing after clearing
the error without resending the print job from a computer.
•Streamline printing work
Without using a computer, you can select print jobs and print in the desired quantity. You can also select
multiple print jobs to print during the same period. This enables unattended operation at night, for
example.
Output Method
To save print jobs on the printer's hard disk, configure the printer driver.
In Windows, this is set using the Output Method dialog box.
In Mac OS, this is set by selecting Additional Settings in the pop-up menu of the printer properties
dialog.
Print
Perform printing while saving the print job on the temporary storage area of the printer's hard disk.
Save in Job Box
Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start
printing.
Print after reception is complete
This option is available in combination with Print. You can prevent degradation of print quality that
occurs when receiving a print job is interrupted and printing is aborted in the middle.
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Storage Destination
The storage area on the printer's hard disk is divided into a temporary storage area and a permanent
storage area. The temporary storage area stores print jobs in the job queue or shared mailbox. The
permanent storage area stores jobs in personal boxes.
Job queue
The job queue refers to print jobs that are being processed by the printer (saved, received, prepared
for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area.
However, the number of jobs available as queued jobs is up to 64.
Shared mailbox
Jobs for which you have specified Print in Output Method are saved in the shared mailbox and
classified as saved jobs.
There is one shared mailbox, numbered "00". A password cannot be set for the shared mailbox.
Up to 100 print jobs can be saved here. However, they will be deleted one after another starting with
the oldest job in the following situations.
• If there are over 101 jobs queued and saved in the shared mailbox combined
• If no more temporary storage space is available when jobs for which you have selected Print in
Output Method are received
• If there is not enough space in the temporary or permanent storage area when jobs for which you
have selected Save in Job Box in Output Method are received.
Personal boxes
Jobs are classified as saved jobs and saved in personal boxes in the following situations.
• When a saved job stored in the shared mailbox is moved to a personal box
•When you have selected Save in mail box as the option in Output Method
There are 29 personal boxes, numbered "01" to "29". You can specify a name and password for each
personal box.
Up to 100 print jobs can be saved in all personal boxes combined.
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Saving Print Jobs on Printer Hard Disk
To save print jobs on the printer's hard disk, configure the printer driver.
Configuring Printer Driver (Windows)
1. Open printer properties dialog box.
How to Open the Printer Driver Setup Window
2. Access Page Setup sheet.
3. Click Output Method to display Output Method dialog box.
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4. Make your selection in Output Method.
Print
Perform printing while saving the print job on the temporary storage area of the printer's hard disk.
Save in Job Box
Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not
start printing.
If you choose Save in Job Box, also specify the destination personal box in the Job Box list.
Print after reception is complete
This option is available in combination with Print. You can prevent degradation of print quality that
occurs when receiving a print job is interrupted and printing is aborted in the middle.
Note
• Click Acquire Job Box Name to display personal box names in the Job Box list, as acquired
from the printer.
5. In Name of data to be saved, specify how to name saved print jobs.
To use the file name, select Use file name.
Otherwise select Enter name and enter a name in Name.
6. Click OK to close Output Method dialog box.
Configuring Printer Driver (Mac OS)
1. Open printer properties dialog.
How to Open the Printer Driver Setup Window
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2. Select Additional Settings in pop-up menu.
3. Make your selection in Output Method.
Print
Perform printing while saving the print job on the temporary storage area of the printer's hard disk.
Save in Job Box
Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not
start printing.
If you select Save in Job Box, select the personal box number from Job Box No..
Print after reception is complete
This option is available in combination with Print. You can prevent degradation of print quality that
occurs when receiving a print job is interrupted and printing is aborted in the middle.
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Managing Job Queue (Deleting or Preempting Other Jobs)
Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt
jobs in the job queue as needed.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
•Delete
Note that only jobs that are not currently being deleted can be deleted from the job queue.
•Preempting other jobs
You can preempt other jobs by printing jobs that are currently being received for processing first.
Note
• For information on managing jobs being held, see Managing Pending Jobs (Printing or Deleting Jobs on
Hold).
Using Operation Panel
1. Make sure printer is turned on.
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2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Print job.
4. Tap data to delete or perform preempt printing.
The screen below appears.
A. Tap to delete data.
B. Tap to perform preempt printing.
5. Check message that is displayed and tap Yes.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Print job.
The print job list appears.
4. Select print job and select Delete or Prioritize.
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Managing Pending Jobs (Printing or Deleting Jobs on Hold)
If the type or size of paper loaded does not match the settings in the print job received when you have set
Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a
pending job in the job queue.
Manage held jobs such as these as follows.
This operation is available using the operation panel or Remote UI.
Note
• As long as you do not manage held jobs from the operation panel, they will remain in the job queue. In
this case, the printer processes the next job in the queue without pausing.
• To print held jobs, replace the loaded paper with the paper specified in the print job.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Print job.
The print job list appears.
4. Tap print job with icon on left.
The screen below appears.
A. Tap to delete data.
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Printing Saved Jobs
Print saved print jobs stored on the printer's hard disk as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Saved job.
The Job box list screen appears.
4. Tap box.
Note
•Enter the password if it is enabled.
5. Tap Job list.
6. Tap job to print.
7. Tap Start print on displayed screen.
The screen below appears.
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Note
•Enter the password if it is enabled for a saving box.
5. Select saved job and select Print.
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6. Enter quantity to print in Copies and select Yes.
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Deleting Saved Jobs
Delete saved print jobs stored on the printer's hard disk as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Saved job.
The Job box list screen appears.
4. Tap box.
Note
•Enter the password if it is enabled.
5. Tap Job list.
6. Tap job to delete.
7. Tap Delete.
8. Tap Yes on displayed screen.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
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Note
•Enter the password if it is enabled for a saving box.
5. Select saved job and select Edit.
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6. Select Delete on displayed screen.
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Moving Saved Jobs
Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current box to another box as
follows.
However, jobs saved in personal boxes cannot be moved to the shared mailbox.
This operation is available using Remote UI.
Important
• Jobs stored in the shared mailbox may be automatically deleted under some conditions. To prevent jobs
from being deleted, move them from the shared mailbox to personal boxes.
Using Printer Hard Disk
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
Note
•Enter the password if it is enabled for a saving box.
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5. Select saved job and select Edit.
6. Select Move on displayed screen.
7. On Move job page, select Destination job box.
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8. Select name or number of destination personal box in Destination job box list and select
OK on displayed screen.
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Advanced Print Job Operations
Saving Print Jobs Sent from Sources Other than Printer Driver
Printing without Saving Jobs in Common Box
Setting Passwords for Personal Boxes
Naming Personal Boxes
Displaying List of Saved Jobs
Printing List of Saved Jobs
Displaying Details of Saved Jobs
Renaming Saved Jobs
Printer Hard Disk Operations
Checking Free Hard Disk Space
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Saving Print Jobs Sent from Sources Other than Printer Driver
To save print jobs sent from software or systems other than the printer driver or applications provided with
the printer, specify the output method and select the setting to perform printing after saving printing data
using the operation panel.
Note
• Contact the software or system developer for information about support for this printer function.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
Specifying Output Method
Printing after Saving Printing Data
Specifying Output Method
Perform settings for printing or saving print job.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
3. Tap Hard disk settings.
4. Enter administrator password if it is enabled.
5. Tap Output method.
Select the method below.
Print
Save print jobs automatically at the same time they are printed. (This is the default format.)
Print (auto delete)
Save print jobs temporarily at the same time they are printed and delete them after printing.
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Save to job box
Save print jobs on the printer.
Printing after Saving Printing Data
To save print jobs on the hard disk before printing, select ON for Save first and print.
Printing will start when Save first and print is set to ON, even if you have selected Save to job box for
Output method.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
3. Tap Hard disk settings.
4. Enter administrator password if it is enabled.
5. Tap Save first and print.
6. Tap ON.
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Printing without Saving Jobs in Common Box
Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are
saved in the shared mailbox.
Using Printer Hard Disk
When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for
which you have selected Print in Output Method in the printer driver are deleted from the shared mailbox
after printing.
Use this function when printing highly confidential documents.
Important
• The administrator password is required to change settings if it is enabled for changing settings using
the operation panel.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Device settings.
Menu Operations
3. Tap Hard disk settings.
4. Enter administrator password if it is enabled.
5. Tap Common job box setting.
6. Tap Print (auto delete).
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Setting Passwords for Personal Boxes
For greater security, you can specify a password for personal boxes. After you set a password, it will be
required to modify the personal box settings, as well as to display, print, delete, move, and modify jobs
saved in the personal box.
This operation is available using Remote UI.
Note
• By default, no passwords are set for personal boxes.
• A password cannot be set for the shared mailbox.
• Enter a four-digit number as the password, in the range 0001?9999.
• Even if you have set passwords, they are not required to access personal boxes in Administrator Mode
in Remote UI.
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
5. Select Edit.
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6. In Edit job box dialog box, specify password.
7. Enter password. (This field is limited to four digits in the range 0001 to 9999.)
8. Select OK.
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Naming Personal Boxes
For easier identification, you can assign names to personal boxes.
This operation is available using Remote UI.
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
Note
• Enter the password if it is enabled for a saving box.
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5. Select Edit.
6. In Edit job box dialog box, enter name in Job box name and select OK.
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Displaying List of Saved Jobs
Print jobs stored on the printer's hard disk (saved jobs) can be listed by box as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Saved job.
The Job box list screen appears.
4. Tap box.
Note
•Enter the password if it is enabled.
5. Tap Job list.
Saved job list for each box appears.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
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Note
•Enter the password if it is enabled for a saving box.
Jobs saved in the box are listed.
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Printing List of Saved Jobs
The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by box as follows.
This operation is available using the operation panel.
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Saved job.
The Job box list screen appears.
4. Tap box.
Note
• Enter the password if it is enabled.
5. Tap Job list.
6. Tap Print the job list.
Saved job list for each box appears.
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Displaying Details of Saved Jobs
Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Job management.
Menu Operations
3. Tap Saved job.
The Job box list screen appears.
4. Tap box.
Note
•Enter the password if it is enabled.
5. Tap Job list.
Saved job list for each box appears.
6. Tap print job.
The print job details appears.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
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Note
•Enter the password if it is enabled for a saving box.
5. Select print job.
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The details of the saved document appears.
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Renaming Saved Jobs
Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows.
This operation is available using Remote UI.
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Saved job.
The saved job list appears.
4. On Saved job page, select box.
Note
• Enter the password if it is enabled for a saving box.
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5. Select saved job and select Edit.
6. Select Change.
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7. Enter name and select OK.
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Printer Hard Disk Operations
Printer hard disk operations are available from the following programs and interfaces.
•Printer driver
•Remote UI
•Operation panel
The hard disk operations available through each interface are as follows.
Operation Printer driver Remote UI Operation
panel
Saving print jobs Save in mail box ✓- -
Do not save print jobs in the common box - - ✓
Save print jobs sent from sources other than
the printer driver
- - ✓
Operations with saved jobs Print saved jobs - ✓ ✓
Delete saved jobs - ✓ ✓
Job queue management Display job queue - ✓ ✓
Delete - ✓ ✓
Preempt jobs - ✓ ✓
Operations with held jobs - ✓ ✓
Mail box management Move saved jobs - ✓-
Modify saved jobs - ✓-
Modify mail boxes - ✓-
Print a list of saved jobs - - ✓
Display a list of saved jobs - ✓ ✓
Other operations Display free hard disk space - ✓ ✓
Initialize hard disk - - ✓
Display the time of printing - ✓ ✓
Display error messages - ✓ ✓
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Checking Free Hard Disk Space
Check the space available on the printer's hard disk as follows.
This operation is available using the operation panel or Remote UI.
Using Operation Panel
Using Remote UI
Using Operation Panel
1. Make sure printer is turned on.
2. Flick HOME screen and tap Printer information.
Menu Operations
3. Tap Hard disk information.
The free hard disk space appears.
Using Remote UI
1. Display printer status on web browser.
2. On Menu page, select Job management.
3. Select Hard disk information.
The free hard disk space is shown in the upper-right corner.
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Troubleshooting
Frequently Asked Questions
•I want to easily create vertical or horizontal banners.
•Does this printer support sub-ink tank system?
•I want to know how to configure roll cutting.
•I want to configure so that the roll is cut automatically after waiting for the ink to dry.
•I want to print borderless (without a border)
•I want to know the paper types that can be used in this printer.
•The paper type that I want to print is not displayed on the Touch Screen.
•What type of function is color calibration?
•Can I perform duplex printing?
•I want to perform enlargement printing.
Examples of Problems
•Problems Regarding Paper
◦Clearing Jammed Roll Paper
◦Clearing a Jammed Sheet
◦Roll paper cannot be inserted into the Paper Feed Slot
◦Paper cannot be fed automatically
◦Cannot load sheets
◦Paper is not cut straight
◦Paper is not cut
◦The size of clear film cannot be detected
◦Margins are wide
◦When printing on thin roll paper, the printed surface becomes scratched
•Printing Does Not Start
◦The Data lamp on the Control Panel does not light up
◦The printer does not respond even if print jobs are sent
◦"Injecting the ink" is displayed
◦"Agitating the ink" is displayed
•The Printer Stops During a Print Job
◦Printing stops and an error message is displayed
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◦The printer ejects blank, unprinted paper
•Problems with the Printing Quality
◦Printing is faint
◦Paper rubs against the printhead
◦The edges of the paper are dirty
◦The surface of the paper is dirty
◦The back side of the paper is dirty
◦Immediately after borderless printing, the trailing edge margin is soiled during regular printing
◦Printed colors are inaccurate
◦Banding in different colors occurs
◦Colors in printed images are uneven
◦Image edges are blurred or white banding occurs
◦The contrast becomes uneven during printing
◦The length of printed images is inaccurate in the feeding direction
◦Images are printed crooked
◦Documents are printed in monochrome
◦Line thickness is not uniform
◦Lines or colors are misaligned
◦Borders appear in borderless printing
•Cannot Print over Network
◦Cannot Connect Printer to Network
◦Cannot Print over TCP/IP Network
◦Cannot Print over Bonjour networks (Mac OS)
•Cannot Find Printer on Network
◦Cannot Find Printer on Check Printer Settings Screen (Windows)
◦Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
◦Searching Printer by IP Address or Host Name During Setup
•Installation Problems
◦Removing Printer Software
•Other Problems
◦The printer does not turn on
◦The printer takes time to start up
◦If the Printer Makes a Strange Sound
◦Messages advising to check the maintenance cartridge are not cleared
◦The printer consumes a lot of ink
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I want to easily create vertical or horizontal banners.
You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the
roll width. This is an easy way to create vertical or horizontal banners.
Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows)
Printing Hanging and Horizontal Banners (Large-Format Printing) (Mac OS)
588
I want to know how to configure roll cutting.
Cutting methods can be selected in the printer settings and printer driver settings.
To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under
Automatic cut set Automatic Cutting in the printer driver to Yes.
When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend
setting Cutting mode on the printer to Eject cut.
Specifying the Cutting Method for Rolls
Cutting Roll Paper after Printing (Windows)
Cutting Roll Paper after Printing (Mac OS)
If using the Media Take-up Unit, see the pages below for cutting settings and rolling settings after cutting.
Switching Roll Unit Modes
Removing Printed Paper from the Roll Unit
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I want to configure so that the roll is cut automatically after waiting
for the ink to dry.
You can set an ink drying time in the printer driver.
You can also configure the same settings on the printer itself.
Main Tab Description (Windows)
Paper Detailed Settings (Mac OS)
Specifying the Ink Drying Time for Rolls
Menu Structure
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I want to print borderless (without a border)
If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on
sheets, borderless printing is not possible)
Prints without Edges Based on the Scenarios (Windows)
Prints without Edges Based on the Scenarios (Mac OS)
592
I want to know the paper types that can be used in this printer.
For information about paper that can be used with this printer, see the imagePROGRAF home page
or refer to the media information list.
Paper Information List
593
What type of function is color calibration?
The Color Calibration function operates during printing to correct color differences caused by
differences between printers or by printer deterioration.
We recommend color calibration in the following situations.
• After initial printer installation
• When replacing the print head
• When you sense a change of color compared to previously
• When you want to coordinate color and print from multiple printers
• When the execution guide is displayed
Managing Colors
Performing Color Calibration
595
Can I perform duplex printing?
This printer cannot print double-sided.
An alternative to double-sided printing is to use the Folded Duplex function of the Windows software
Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the
center, and hangs it.
596
Problems Regarding Paper
•Clearing Jammed Roll Paper
•Clearing a Jammed Sheet
•Roll paper cannot be inserted into the Paper Feed Slot
•Paper cannot be fed automatically
•Cannot load sheets
•Paper is not cut straight
•Paper is not cut
•The size of clear film cannot be detected
•Margins are wide
•When printing on thin roll paper, the printed surface becomes scratched
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Clearing Jammed Roll Paper
If roll paper jams, follow the steps below to remove jams.
Note
• If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen,
Step 1 and Step 9 can be skipped.
1. Turn off the power to the printer.
Turning the Printer On and Off
2. Open the top cover.
Note
• If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage, setting the
cutting method for the roll paper to User cut and leading edge detection to Do not detect may
stop the paper from blocking the carriage.
Specifying the Cutting Method for Rolls
3. If the Carriage is out, move the Carriage out of the way, away from the paper.
599
Important
•Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may
cause malfunction.
4. Lift up the release lever.
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5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors
or a cutting tool to cut away the printed or wrinkled portion.
Caution
•Be careful not to injure yourself or scratch the printer when cutting.
6. If the Carriage is on the left, move the Carriage to the right until it stops.
601
Important
•Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may
occur when you turn on the printer.
7. While holding the leading edge of the roll paper in the middle and gently and evenly pulling
until it reaches the output guide (A) position, align the right edge of the roll paper parallel to
the paper alignment line (B), and lower the release lever.
Important
•Do not pull the roll paper forcefully to make it line up with the paper alignment line (B). This might
cause the roll paper to feed at an angle.
8. Close the top cover.
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9. Turn on the power to the printer.
Turning the Printer On and Off
The roll is advanced and the printer is ready to print.
Note
• To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the
leading edge by tapping Cut paper in Feed/cut.
Specifying the Cutting Method for Rolls
603
Clearing a Jammed Sheet
If a sheet jams, follow the steps below to remove it.
1. Turn off the power to the printer.
Turning the Printer On and Off
2. Open the top cover.
3. If the Carriage is out, move the Carriage out of the way, away from the paper.
Important
•Do not touch the linear scale (A), carriage shaft (B), or ink tube Stabilizer (C). Touching these may
cause malfunction.
604
4. Lift up the release lever.
5. If the paper is visible, hold the paper and pull it out toward the front.
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6. If you cannot see the paper, lift the output guide, remove the roll holder, and remove the
jammed paper from underneath.
After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain,
and lower the output guide.
7. If the Carriage is on the left, move the Carriage to the right until it stops.
Important
•Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may
occur when you turn on the printer.
8. Lower the release lever and close the top cover.
606
Roll paper cannot be inserted into the Paper Feed Slot
Check 1
Is the roll paper curled?
Straighten out curls and reload the roll.
Check 2
Is paper jammed in the feed slot?
Remove the jammed paper.
Clearing Jammed Roll Paper
Clearing a Jammed Sheet
Check 3
Check that the correct paper source has been selected
Select Paper settings in the touch screen menu, and then select the paper source.
Check 4
Is the roll unit in Take-up mode when feeding from the roll unit?
Select Roll unit use setting in the touch screen menu, and set it to paper feed mode.
Loading the Lower Roll on the Roll Unit (Option)
608
Paper is not cut straight
Check 1
Is the edge of the paper cutting position creased?
Straighten out any curling by the edges of the paper.
Check 2
Is the edge of the paper cutting position lifting up when cutting?
Reload the paper correctly.
Check 3
Is the paper a type that can be cut with the cutter blade?
Set Cutting mode in the touch screen menu to User cut, then and cut the roll paper with a cutting implement
such as scissors.
Specifying the Cutting Method for Rolls
Check 4
Check that the Cut speed setting is correct
Change the Cut speed setting in the touch screen menu.
Menu Structure
Check 5
Did the printing material slip diagonally while being cut?
Set the Cutting mode in the touch screen menu to Eject cut, and then hold and cut the material after it has
printed.
Specifying the Cutting Method for Rolls
Check 6
Is the cutter blade attached properly?
Attach the cutter blade properly.
Replacing the Cutter Blade
Check 7
Is the edge of the cutter blade blunt?
Replace the cutter blade.
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Paper is not cut
Check 1
Is Automatic Cutting in the printer driver set to No or Print Cut Guideline?
Set the printer driver Automatic Cutting setting to Yes.
Page Setup Tab Description (Windows)
Paper Detailed Settings (Mac OS)
Check 2
Is Cutting mode in the touch screen menu set to Eject cut or User cut?
If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
If Cutting mode is set to User cut, cut the roll paper with a cutting implement such as scissors.
Specifying the Cutting Method for Rolls
Check 3
Is the cutter blade attached?
Attach the cutter blade.
Replacing the Cutter Blade
Check 4
Is the cutting method for paper ejected after printing set to Do not cut when the roll unit is
set to Take-up mode?
Follow the steps below to change the settings.
1. Select the roll unit on the touch screen.
2. Tap Use in take-up mode, and then select Use the cutting mode setting.
3. Set the Cutting mode for Roll paper 1 on the touch screen to Automatic cut.
613
Margins are wide
Check 1
Is auto cut being used on printed material with a wide margin on the trailing edge only?
Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection.
This operation is normal.
Check 2
Is leading edge detection set to Do not detect?
Do not detect may have been set by responding to the message Do you want to set to detect the leading
edge of the paper? when Cutting mode was set to User cut in the touch screen menu.
If the message Do you want to set to detect the leading edge of the paper? appears when setting Cutting
mode to User cut, select Detect (recommended).
Please note that if Detect (recommended) is selected and the paper has a strong curl, the print head may rub
against the edge of the paper when printing starts.
Specifying the Cutting Method for Rolls
615
When printing on roll paper, the printed surface becomes
scratched
Check 1
Depending on the paper, the printed surface may become scratched when the paper is
fed.
In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the
paper. Lift the release lever, feed the roll paper until the leading edge is visible on the platen, lower the release
lever, and then proceed to the next step. If Paper retention setting is set to Release, you will no longer be able
to automatically switch between the upper and lower roll paper.
Check 2
Has the roll paper lost tension during printing?
If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold.
Set Roll paper tension (printing) in the touch screen menu to High.
Menu Structure
Note
• Carrying out Adjust print quality is recommended when changing Roll paper tension (printing)
settings.
616
The Data lamp on the Control Panel does not light up
Check 1
Does the printer have power?
Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer.
Check 2
Was the correct printer selected?
In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing
again.
In Mac OS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing
again.
Check 3
Is the print job paused?
In Windows, restart the print job as follows.
1. Select the printer icon in the Printers and Faxes (or Printers ) window.
2. Clear Pause Printing in the File menu to restart the print job.
In Mac OS, restart the print job as follows.
1. Click Print & Scan (or Print & Fax).
2. Select the printer, and then Resume Printer (or Start Jobs ) in the Printers menu to restart the print job.
618
The printer does not respond even if print jobs are sent
Check 1
Is Pause printing set to Enable?
Set Pause printing on the touch screen menu to Disable.
Pausing Printing
Check 2
Is Save in mail box selected as the printer Output Method?
Print the job saved on the printer's hard disk.
Printing Saved Jobs
Check 3
Is the print job pending?
Manage the jobs on hold and print as needed.
Managing Pending Jobs (Printing or Deleting Jobs on Hold)
619
"Filling the ink" is displayed
The print head and sub-ink tank are being filled with ink.
Wait until the system has been filled with ink.
Note
• This message might appear if you force the power off while the printer is operating.
Always follow the correct procedure when turning off the power.
Turning the Printer On and Off
620
"Agitating the ink" is displayed
Ink agitation is in progress.
Please wait until ink agitation is finished.
Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes).
621
Printing stops and an error message is displayed
The last portion of roll paper was used during a print job, and paper could not be advanced because
the trailing edge is taped to the roll.
Remove the used roll and insert a new roll.
Removing the Upper Roll from the Printer
Removing Rolls From the Roll Holder
Loading and Printing on Rolls
623
The printer ejects blank, unprinted paper
Check 1
The leading edge of the roll paper may have been trimmed
The leading edge of the roll paper may be trimmed if Trim edge first is not set to OFF in the touch screen menu.
Cutting the Leading Edge of Roll Paper Automatically
Check 2
Is the print head nozzle blocked?
Print a nozzle check pattern to check the print head status.
Checking for Nozzle Clogging
Check 3
Is the correct printer driver selected?
Print again using the correct printer driver for your printer.
If none of the above apply, there may be a printer malfunction.
Contact your Canon dealer for assistance.
624
Problems with the Printing Quality
•Printing is faint
•Paper rubs against the printhead
•The edges of the paper are dirty
•The surface of the paper is dirty
•The back side of the paper is dirty
•Immediately after borderless printing, the trailing edge margin is soiled during regular printing
•Printed colors are inaccurate
•Banding in different colors occurs
•Colors in printed images are uneven
•Image edges are blurred or white banding occurs
•The contrast becomes uneven during printing
•The length of printed images is inaccurate in the feeding direction
•Images are printed crooked
•Documents are printed in monochrome
•Line thickness is not uniform
•Lines or colors are misaligned
•Borders appear in borderless printing
625
Printing is faint
Check 1
Is the reverse side of the paper being used for printing?
Print on the printing surface.
Check 2
Is the print head nozzle blocked?
Print a test pattern to check the nozzles and see if they are clogged.
Checking for Nozzle Clogging
Note
•To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen
menu to a setting other than Disable.
To show warnings based on nozzle check results, set Nozzle check error display in the touch screen
menu to Enable.
However, printing may be stopped by warnings if this setting is set to Enable.
Menu Structure
Check 3
Was the printer left with the ink tank out?
The ink supply may become blocked by ink if the ink tank is left out.
If this happens, leave the printer for at least 24 hours with the ink tank in, and then carry out Print head
cleaning.
Cleaning the Print Head
Check 4
Are paper scraps stuck in the top cover?
Follow the steps below to remove paper scraps left inside the top cover.
1. Open the top cover and make sure that the carriage is not over the platen.
2. Remove any paper scraps left inside the top cover.
Clearing Jammed Roll Paper
Clearing a Jammed Sheet
3. Close the top cover.
626
Check 5
Was the paper cut before the ink dried?
Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu.
Menu Structure
Check 6
Is the printer driver Print Quality set to Fast?
Follow the steps below to set Print Quality to a setting other than Fast, and then print.
•Windows
Change the Print Quality settings in the printer driver Advanced Settings.
Changing the Print Quality and Correcting Image Data (Windows)
•Mac OS
Change the Print Quality in the printer driver Quality & Media settings.
Changing the Print Quality and Correcting Image Data (Mac OS)
When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High,
but the print quality is reduced.
Check 7
Does the paper used for printing create a lot of cutting dust?
Set Cut-dust reduction in the touch screen menu Advanced paper settings to ON.
Reducing Dust from Cutting Rolls
627
Paper rubs against the printhead
Check 1
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load paper of the same type as you have specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Change the paper type in the printer driver and try printing again.
Check 2
Is the paper loaded properly?
If not loaded properly, paper can buckle and rub against the print head.
Reload the paper.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Check 3
Is the print head height set too low?
Set Paper Thickness (Head Height) in the touch screen menu to Auto.
Troubleshooting Paper Abrasion and Blurry Images
Check 4
Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink?
If using paper-based printing material such as Heavyweight Coated Paper, set Transport unit vacuum strength
in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper
Thickness (Head Height) setting in the touch screen menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
If using film-based printing material such as CAD Tracing Paper, set the Transport unit vacuum strength in the
touch screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the
Paper Thickness (Head Height) setting in the touch screen menu.
628
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen
menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the
touch screen menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
Check 5
When loading paper in the printer, is the media loaded the same as the media type
selected on the touch screen?
Select the correct media type in the touch screen menu when loading paper in the printer.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Check 6
Does the paper have a strong curl at the front edge or is it buckled?
Set Cutting mode in the touch screen menu to User cut, and set leading edge detection to Do not detect.
To keep track of the amount of roll paper remaining in this situation, set Manage remaining roll amount to OFF
before loading the roll paper, and then set Manage remaining roll amount back to ON after the roll paper is
loaded.
Specifying the Cutting Method for Rolls
Keeping Track of the Amount of Roll Paper Left
629
The edges of the paper are dirty
Check 1
Was printing borderless or on small paper?
The platen may become dirtied by printing borderless or on small paper sizes.
Open the top cover and clean the platen.
Cleaning Inside the Top Cover
Check 2
Is Extension for borderless printing in the touch screen menu set to Large or
Standard?
Set Paper with adequate width in Extension for borderless printing to Small.
Menu Structure
Check 3
Is the media type specified in the printer driver the same as the media type in the printer?
Make sure the same type of paper is specified on the printer as in the printer driver.
Changing the Type of Paper
Follow the steps below to change the printer driver settings.
1. To stop printing, press the Stop button.
2. Change the type of paper in the printer driver and try printing again.
Check 4
Is the paper creased or curled?
Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Check 5
Is Cut-dust reduction in the touch screen menu Advanced paper settings set to ON?
A cut dust reduction line is printed at the paper cut position when Cut-dust reduction is set to ON.
If cutting dust reduction is not required, set Cut-dust reduction to OFF.
Menu Structure
630
Check 6
Is the print head height set too low in the touch screen menu?
Set Paper Thickness (Head Height) to Auto.
Troubleshooting Paper Abrasion and Blurry Images
Check 7
Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink?
If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the
touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper
Thickness (Head Height) setting in the touch screen menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
If using film-based printing material such as tracing paper, set the Transport unit vacuum strength in the touch
screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the Paper
Thickness (Head Height) setting in the touch screen menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
Check 8
Is the output guide clean?
Clean the output guide.
Cleaning the Printer Exterior
631
The surface of the paper is dirty
Check 1
Is the paper retainer clean?
Clean the paper retainer.
Cleaning Inside the Top Cover
Check 2
Does this paper take longer to dry?
Set the Ink drying wait time in the touch screen menu to approximately 1 minute.
Menu Structure
Note
•When printing on paper that takes longer to dry, the paper may curl during printing and come in contact
with the output slot.
In such situations, set an Ink drying wait time and an Ink drying target area for Pause between scans
in the touch screen menu.
However, note that printing will now take longer.
Menu Structure
Note
• In a hot and humid environment, rolling paper printed with images containing areas of saturated color
may transfer ink to the contact surface, affecting print quality.
Move the printer to a different environment, or let the paper dry before rolling it.
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The back side of the paper is dirty
Check 1
Was the previous print job borderless, or printed on small paper?
Open the top cover and clean the platen.
Cleaning Inside the Top Cover
Check 2
Is Detect paper width in the touch screen menu set to OFF?
Printing with Detect paper width set to OFF may cause the platen to be dirtied.
Set Detect paper width in the touch screen menu to ON, and then open the top cover and clean the platen.
Cleaning Inside the Top Cover
To continue printing with Detect paper width set to OFF, first open the top cover and clean the platen, and then
manually feed roll paper over the platen when printing.
Cleaning Inside the Top Cover
Feeding Roll Paper Manually
Check 3
Paper may be gripped weakly over the platen.
Set a higher Transport unit vacuum strength in the touch screen menu.
Adjusting Vacuum Strength
Check 4
Is Extension for borderless printing in the touch screen menu set to Large or
Standard?
Set Paper with recommended width and Paper with adequate width in Extension for borderless printing to
Small.
Menu Structure
Note
• In a hot and humid environment, rolling paper printed with images containing areas of saturated color
may transfer ink to the contact surface, affecting print quality.
Move the printer to a different environment, or let the paper dry before rolling it.
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Immediately after borderless printing, the trailing edge margin is
soiled during regular printing
In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll
paper may transfer ink on the cutter blade to the next item printed.
Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes
and perform borderless printing.
• Windows
1. Click Specify for Media Type on the Main sheet of the printer driver.
2. Select an ink drying time from the Between Pages list in Drying Time.
• Mac OS
Select an ink drying time from the Drying Time list on the Paper Detailed Settings sheet of the printer
driver.
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Printed colors are inaccurate
Check 1
Has color been adjusted in the printer driver?
Follow the steps below to adjust color settings.
•Windows
Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver.
Main Tab Description (Windows)
•Mac OS
Adjust the color settings in the printer driver Color Options.
Color Options (Mac OS)
Check 2
Has the computer or monitor color been adjusted?
Take the actions below.
•Refer to the computer and monitor documentation to adjust the colors.
•Adjust the settings of the color management software, referring to the software documentation as needed.
Check 3
Is the print head nozzle blocked?
Print a test pattern to check the nozzles and see if they are clogged.
Checking for Nozzle Clogging
Check 4
Is Application Color Matching Priority set to Off in a Windows printer driver?
In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to
On in the dialog box that appears.
Layout Tab Description (Windows)
Check 5
Has the print head been replaced?
Differences between one print head and another may result in a change in color after replacing a print head.
Execute color calibration.
Performing Color Calibration
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Check 6
The print head characteristics may have changed
The characteristics of a print head may change with repeated use, including color.
Execute color calibration.
Performing Color Calibration
Check 7
Color varies even between printers of the same model due to differences in firmware and
printer driver versions, settings, or environment
Follow these steps to prepare the printing environment.
1. Use the same version of firmware or printer driver.
2. Specify the same value for all settings items.
3. Execute color calibration.
Performing Color Calibration
Check 8
Was Select Your Place of Residence changed in the Media Configuration Tool when
reinstalling the printer driver?
Changing the region selection of the Media Configuration Tool deletes the region-specific paper information
originally registered on the printer before installation. Using paper with deleted information when executing color
calibration will prevent the resulting calibration adjustment value from being applied to all other types of the
paper.
Prepare paper compatible with calibration in the newly selected region and perform calibration again.
Performing Color Calibration
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Banding in different colors occurs
Check 1
Are paper actually loaded on the printer and the media type selected on the touch screen
the same?
Select the correct media type in the touch screen menu when loading paper in the printer.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Check 2
Has the paper feed rate been calibrated properly?
Adjust the feed amount.
Adjusting Feed Amount
Check 3
Print job may have been interrupted while receiving, and therefore not printed at a fast
frame rate
Exit other applications and cancel other print jobs.
Check 4
Is Set priority in the touch screen menu set to Prioritize length accuracy?
Setting Set priority to Prioritize print quality and adjusting the feed amount can help.
Adjusting Feed Amount
Check 5
Check if the print head is in the right position
Adjust the print head position.
Automatic Adjustment to Straighten Lines and Colors
Check 6
Make sure that the print head nozzle is not blocked
Print a test pattern to check the nozzles and see if they are clogged.
Checking for Nozzle Clogging
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Note
•To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen
menu to a setting other than Disable.
To show warnings based on nozzle check results, set Nozzle check error display in the touch screen
menu to Enable.
However, printing may be stopped by warnings if this setting is set to Enable.
Menu Structure
Check 7
Low Print Quality setting causing lines in the printing
Follow the steps below to set Print Quality to Highest or High, and then print.
•Windows
Change the Print Quality settings in the printer driver Advanced Settings.
Changing the Print Quality and Correcting Image Data (Windows)
•Mac OS
Change the Print Quality in the printer driver Quality & Media settings.
Changing the Print Quality and Correcting Image Data (Mac OS)
When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High,
but the print quality is reduced.
Check 8
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load paper of the same type as you have specified in the printer driver.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
Follow the steps below to change the printer driver settings.
1. To stop printing, press the Stop button.
2. Change the type of paper in the printer driver and try printing again.
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Colors in printed images are uneven
Check 1
Does this paper curl easily?
Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport
unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8
inches (20 mm) at the front edge of the paper.
Adjusting Vacuum Strength
Check 2
Colors in printed images may be uneven if the Print Quality setting is too low
If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher
Print Quality setting.
If using Mac OS, select Quality & Media in the printer driver, and then select a higher Print Quality setting.
When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High,
but the print quality is reduced.
Changing the Print Quality and Correcting Image Data (Windows)
Changing the Print Quality and Correcting Image Data (Mac OS)
Check 3
Colors in printed images may be uneven on the boundary between shades if there are
dark and light areas in an image
Using the unidirectional printing function may reduce color unevenness in this situation.
Follow the steps below for unidirectional printing.
•Windows
Open Paper Detailed Settings from the Main tab of the printer driver, and then select Unidirectional
Printing.
•Mac OS
Open Paper Detailed Settings in the printer driver, and then select Unidirectional Printing.
Check 4
If printing borderless, colors in printed images may be a little uneven at the leading edge
of the paper because printing is interrupted to cut the paper
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Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right
sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed
materials are output and cut.
Note
• Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem.
Changing the Print Quality and Correcting Image Data (Windows)
Changing the Print Quality and Correcting Image Data (Mac OS)
Check 5
Check if the print head is in the right position
Adjust the print head position.
Automatic Adjustment to Straighten Lines and Colors
Check 6
Color may be uneven if printing materials were stacked while drying
To avoid uneven colors, we recommend drying each sheet separately.
Check 7
Density may be uneven if using Glossy Paper or Coated Paper
Set Print Quality to Highest or High, and then print.
Check 8
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load paper of the same type as you have specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Change the type of paper in the printer driver and try printing again.
Check 9
Is Ink drying target area for Pause between scans in the touch screen menu set to
Leading edge?
If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven
approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper. (The position depends on the
Print Quality settings)
In this case, set Ink drying target area for Pause between scans to Overall.
However, note that printing will now take longer.
Menu Structure
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Image edges are blurred or white banding occurs
Check 1
Paper may be gripped too strongly over the platen
Set a lower Transport unit vacuum strength in the touch screen menu.
Adjusting Vacuum Strength
Check 2
Check if the print head is in the right position
For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print
head to the optimal height and then adjust the position of the print head.
Adjusting the Print Head
Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem.
Troubleshooting Paper Abrasion and Blurry Images
Check 3
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load the printer with the media type specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Reset the media type in the printer driver, and then print.
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The contrast becomes uneven during printing
Check 1
Has the paper feed rate been calibrated properly?
Adjust the feed amount.
Adjusting Feed Amount
Check 2
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load the printer with the media type specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Change the type of paper in the printer driver and try printing again.
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The length of printed images is inaccurate in the feeding direction
Check 1
Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize
print quality?
Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed
length.
Adjusting Feed Amount
Check 2
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load the printer with the media type specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Reset the media type in the printer driver, and then print.
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Images are printed crooked
Check 1
Is Skew detection accuracy in the touch screen menu set to Loose or OFF?
Set Skew detection accuracy to Standard, and then reload the paper.
Menu Structure
Check 2
Is Detect paper width set to OFF?
Set Detect paper width in the touch screen menu to ON.
Menu Structure
Check 3
Has the roll paper been loaded at an angle?
If there is a gap between the roll paper and roll holder, reload the roll.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
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Documents are printed in monochrome
Check 1
Is Color Mode set to Monochrome, or Print Target set to Monochrome (Photo) in a
Windows printer driver?
In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.
Check 2
Is Black and White Photo Print selected in a Mac OS printer driver?
Deselect Black and White Photo Print in the printer driver Quality & Media settings, and then print again.
Check 3
The print head nozzle may be blocked
Print a test pattern to check the color ink nozzles and see if they are clogged.
Checking for Nozzle Clogging
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Line thickness is not uniform
Check 1
Is Fast Graphic Process set to On in the Windows printer driver Special Settings dialog
box?
Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow
these steps to print.
1. Deselect Preview before printing in the Main sheet.
2. Deselect Page Layout in the Layout sheet.
3. Click the Special Settings button in the Layout sheet, and then set Fast Graphic Process to Off in the
Special Settings dialog box that opens.
Check 2
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load the printer with the media type specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Reset the media type in the printer driver, and then print.
Check 3
Adjust the position of the print head
For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print
head to the optimal height and then adjust the position of the print head.
Adjusting the Print Head
Note
•Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the
problem.
Troubleshooting Paper Abrasion and Blurry Images
646
Lines or colors are misaligned
Check 1
Adjust the position of the print head
If borders are misaligned or the print results are not uniform, adjust the position of the print head.
Adjusting the Print Head
For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print
head to the optimal height and then adjust the position of the print head.
Changing the Print Quality and Correcting Image Data (Windows)
Changing the Print Quality and Correcting Image Data (Mac OS)
Note
•Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the
problem.
Troubleshooting Paper Abrasion and Blurry Images
Check 2
Is the media type specified in the printer driver the same as the media type loaded in the
printer?
Load the printer with the media type specified in the printer driver.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
Follow the steps below to match the media type in the printer driver to the media type loaded in the printer.
1. To stop printing, press the Stop button.
2. Reset the media type in the printer driver, and then print.
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Borders appear in borderless printing
Check 1
If printing full-scale borderless, is the selected paper wider than the source size?
For borderless printing at actual size, use roll paper that has the same width as the actual page size.
Printing Full-Size without Margins (Windows)
Printing Full-Size without Margins (Mac OS)
Check 2
Does the source file have margins?
Check that the printing image data does not have any objects like crop marks and transparent objects.
Check 3
Is a margin set in application software?
Check that no margins are configured in the application software you are using.
Check 4
Is the Extension for borderless printing set to Small?
In Extension for borderless printing in the touch screen menu, set Paper with recommended width and
Paper with adequate width to Standard.
Menu Structure
Check 5
Is the width of the paper recommended for borderless printing?
For paper sizes that are not recommended for borderless printing, a slight margin will automatically be generated
on the left and right. You can set the amount of border at this time with Extension for borderless printing >
Paper with adequate width in the touch screen menu.
However, Extension for borderless printing is increased, the platen may become dirty.
For details on paper sizes recommended for borderless printing, see Paper Sizes.
Paper Sizes
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Cannot Connect Printer to Network
Check1 Is the Ethernet cable connected correctly to the printer's Ethernet port?
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on.
For instructions on connecting the cable, refer to the Setup Guide.
Check2 Make sure the Link indicator is lit.
The top and bottom indicators are lit if the printer is connected via 1000Base-T. The top indicator is green if the
printer is connected via 100Base-TX, and the bottom indicator is orange if connected via 10Base-T.
If the Link indicator is not lit, check the following points.
•The hub is on.
•The end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
•There is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
•Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate automatically (in
auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the
connection method manually, specifying the communication mode in use.
650
Cannot Print over TCP/IP Network
Check1 Is the printer's IP address configured correctly?
Make sure the printer's IP address is configured correctly.
Note
•For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility.
•For wired LAN:
Performing/Changing Wired LAN Settings
•For wireless LAN:
Performing/Changing Wireless LAN Settings
Check2 Are the printer's TCP/IP network settings configured correctly?
Make sure the printer's TCP/IP network settings are configured correctly.
Check3 Is the computer you are trying to print from configured correctly?
Make sure the computer's TCP/IP network settings are configured correctly.
651
Cannot Print over Bonjour networks (Mac OS)
Check1 Is the computer you are trying to print from configured correctly?
Make sure the computer is configured correctly.
Check2 Are the computer and printer on the same network?
Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router.
Make sure the computer and printer are on the same network. For information about network settings, ask your
network administrator.
652
Cannot Find Printer on Check Printer Settings Screen (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen, click Redetect and search for the printer again by
the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
654
Cannot Proceed beyond Printer Connection Screen/Connect Cable
Screen
If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the
following.
Check1 Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Check the items below only if you cannot proceed beyond the Printer Connection screen.
Check2 Follow procedure below to connect printer and computer again.
Important
• For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan
screen in Mac OS X v10.8 or Mac OS X v10.7).
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Turn off printer.
2. Unplug USB cable from printer and computer and connect it again.
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3. Turn on printer.
Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver.
• For Windows:
1. Click Cancel.
◦If the Installation Failure screen appears:
1. Click Start Over.
2. Click Exit on Start Setup screen and finish setup.
◦If the Connection failed. screen appears:
1. Click Next.
2. Click Next on displayed screen.
3. Click Back to Top on Select Printer screen.
4. Click Exit on Start Setup screen and finish setup.
2. Turn off printer.
3. Restart computer.
4. Make sure you have no application software running.
5. Redo setup according to instructions on Canon website.
Note
•You can use the Setup CD-ROM to redo setup.
•For Mac OS:
1. Click Next.
2. Click Exit on displayed screen and finish setup.
3. Turn off printer.
4. Restart computer.
5. Make sure you have no application software running.
6. Redo setup according to instructions on Canon website.
656
Searching Printer by IP Address or Host Name During Setup
If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host
name. Select Specify the IP address and run the search radio button and click Next. The screen to select
searching criteria appears.
1. Check printer's IP address or host name.
To check the printer's IP Address or host name, print out the network settings information or use the
operation panel to display it.
•Display on the touch screen.
LAN settings
•Print the network settings.
Printing Network Settings
Note
•If you use the printer in an office, ask the network administrator.
2. Specify searching method.
Select one of the method below.
1. Search by IPv4 address
Select to search for printers by IPv4 address.
2. Search by IPv6 address
Select to search for printers by IPv6 address.
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3. Search by host name
Select to search for printers by host name. A host name is referred to as LLMNR host name or
Bonjour name.
3. Enter IP address or host name and click Next.
Printer search starts.
If an error screen appears:
Resolve the error according to the instruction on the screen.
If the IP address you entered is already used for another device, follow the procedure below to specify
printer's IP address.
1. Flick HOME screen and tap Device settings.
Menu Operations
2. Tap LAN settings.
If you specify the administrator password, enter the password.
3. Tap Other settings.
4. Tap TCP/IP settings.
If you specify IPv4 address:
1. Tap IPv4.
2. Tap OK on the displayed screen.
3. Tap IP address.
4. Tap Manual setup.
Tapping Auto setup specifies the IP address automatically.
5. Enter IP address.
6. Tap OK.
7. Enter subnet mask.
8. Tap OK.
9. Enter default gateway.
10. Tap OK.
The IPv4 address has been specified.
If you specify IPv6 address:
1. Tap IPv6.
2. Tap OK on the displayed screen.
3. Tap Enable/disable IPv6.
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4. Tap Enable.
The IPv6 address has been specified.
Important
•If firewall is enabled on the computer, printers on a different subnet may not be detected. Disable
firewall.
If firewall interferes with printer search:
•If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, specify the IP address or host name and search for printers
again.
If the printer is found, follow the instructions on the screen to continue to set up the network
communication.
•If no message appears:
Cancel searching printers, and then set the security software to allow Canon software below to
access the network.
◦ For Windows:
Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
◦ For Mac OS:
Setup.app, canonijnetwork.bundle, cnwidsd.plugin, cnwidss.plugin
After setting the security software, specify the IP address or host name and search for printers again.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
659
Removing Printer Software
Follow the steps below to remove utility software installed on the computer.
Important
• You must log in as an administrator or have administrator permissions.
Note
• See the pages below for how to remove printer drivers.
Deleting the Unnecessary Printer Driver (Windows)
Delete the Unnecessary Canon IJ Printer from the Printer List (Mac OS)
Removing the IJ Network Device Setup Utility (Windows)
Follow the steps below to remove the IJ Network Device Setup Utility.
• Windows 10
1. Right-click the start button and open Control Panel.
2. Under Programs, select Programs and Features, select IJ Network Device Setup Utility from
the list of programs, and then click Uninstall.
• Windows 8.1 and Windows 8
1. Use the Settings charm on the desktop to open the Control Panel.
2. Under Programs, select Programs and Features, select IJ Network Device Setup Utility from
the list of programs, and then click the Uninstall button.
• Windows 7 and Windows Vista
1. Select Control Panel from the start menu.
2. Select Uninstall a program.
3. Select IJ Network Device Setup Utility, and then click the Uninstall button.
Note
• If the User Account Control dialog box is displayed, click Yes.
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Other Problems
•The printer does not turn on
•The printer takes time to start up
•If the Printer Makes a Strange Sound
•Messages advising to check the maintenance cartridge are not cleared
•The printer consumes a lot of ink
•Printed pages are not collected cleanly in the basket
•When Trim edge first is set, the trimmed paper is drawn into the roll unit
•Ink Level Detection
662
The printer takes time to start up
The printer may have shut down incorrectly last time. This may happen after power outages or if the
printer is unplugged before it is turned off.
In this case, the next time power is restored, the printer's hard disk is checked, and startup may take some
time.
Please wait a while, because it may take several minutes to finish checking the hard disk.
If an error message is displayed after the hard disk check, follow the instructions indicated to resolve the
problem.
664
If the Printer Makes a Strange Sound
Check 1
Has an unusual noise been produced from the vicinity of the roll holder?
If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area.
When the noise starts, clean the gear with the following procedure.
1. Remove the roll holder from the printer.
2. Wipe the dust off the gear with a damp, tightly wrung cloth, and then dry with a dry cloth.
3. Insert the roll holder in the printer.
Check 2
Operating noise may be heard from the printer even when not printing.
The following sounds do not indicate a problem with the printer.
• A suction sound can be heard from the platen
To prevent the paper from rising, the surface of the platen has vacuum holes that create suction on the
paper.
• Roll paper makes a fluttering sound during printing.
There may be a fluttering sound when large paper is advanced.
• You suddenly hear the sound of cleaning operations.
Cleaning is automatically performed at specified intervals in order to keep the printer maintained.
• You suddenly hear the sound of ink agitation.
Ink is automatically agitated after specified intervals to maintain optimal print quality. Agitation takes
approximately 1 minute 30 seconds.
Ink is also agitated automatically at the following times. Please note that no other operations can be
performed while "Agitating the ink" is on the touch screen.
665
◦ After the printer is turned on
◦ After data transmission
◦ After ink tank replacement
In other cases, contact your Canon dealer.
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The printer consumes a lot of ink
Check 1
Are lots of full-color materials being printed?
In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a
problem with the printer.
Check 2
Is System cleaning being carried out frequently?
System cleaning uses a lot of ink. This is normal. We recommend that you only carry out System cleaning
after the printer has been transported, if has not been used for a long time, or if there is a problem with the print
head.
Check 3
You have just finished initial installation, when more ink is consumed to fill the system.
If using the printer for the first time, or using it after transport, the ink tank will supply an initial fill of ink to the print
head.
Although the amount of remaining ink may drop as a result, it does not indicate a problem.
Check 4
Is the print head nozzle blocked?
Check for nozzle clogging.
Checking for Nozzle Clogging
668
Printed pages are not collected cleanly in the basket
Check 1
Is the roll unit in place?
The basket may not be able to catch printed paper properly if the roll unit is in place.
Refer to Example Basket Configurations and try another basket position.
Example Basket Configurations
Check 2
Is the basket in the right position for the media type and size?
The optimal basket position depends on factors such as media type and size and the conditions the printer is
being used under.
Refer to Example Basket Configurations and try another basket position.
Example Basket Configurations
669
When Trim edge first is set, the trimmed paper is drawn into the
roll unit
Check
Is the basket in position 1?
If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim
edge first for borderless printing or paper loading may get drawn into the roll unit.
In this situation, refer to Example Basket Configurations and try another position.
Example Basket Configurations
670
Ink Level Detection
The printer ink tank detects the amount of ink remaining to prevent running out of ink while printing
and to avoid printer failure.
Ink Tanks
When using an ink tank refilled with ink, the function for detecting the remaining ink level may not operate
properly and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the
function for detecting the remaining ink level.
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc.
is not liable for any damage that may occur as a result of refilling ink.
Important
• Once the function for detecting the remaining ink level is disabled, it cannot be restored for that ink
tank. To restore the function for detecting the remaining ink level, replace the ink tank with a new ink
tank for that printer.
• Repeatedly removing and inserting the same ink tank can cause the contacts between the ink tank and
printer to malfunction, ink may leak from the ink tank, and the printer may become damaged.
Releasing ink level detection
Ink level detection will be deactivated if you load ink tanks once emptied.
If The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon
ink tank. appears on the touch screen, follow the steps below.
1. Move through the screens, performing the actions described in the messages that appear on the
touch screen.
2. If an instruction to disable detection of remaining ink appears on the touch screen, hold down the
Stop button for at least 5 seconds and then release it.
Ink level detection is now released.
671
List of Support Code for Error
Support codes appear on the PC when an error occurs.
Support codes are error identification numbers that appear alongside error messages.
If an error occurs, check the support code and follow the recommended steps to resolve the issue.
Support code displayed
• 1000 - 1ZZZ
1005 100A 100B 100E 100F 1012
1018 1019 1021 1022 1023 1024
1025 1051 1052 1054 1055 1056
1057 1061 1200 1201 1210 1213
1214 1300 1306 1317 1318 1322
1323 1324 1325 1401 1403 1408
1409 140A 140B 140C 140F 1477
1478 1480 1481 1485 1492 1494
1495 1500 1551 1552 1570 1571
1660 168B 1720 1721 1722 1730
1731 1752 1753 1756 1757 1875
• 2000 - 2ZZZ
2001 2002 2130 2131 2132
• 3000 - 3ZZZ
3000 3001 3101 3200 3201 3250
3306 3311 3312 3313 3314 3315
3316 3317 3330 3331 3332 3333
3334 3335 3336 3340 3341 3350
3351 3352 3414 3415 3416 3417
3418 3419 3420 3421 3422 3423
3424
• 4000 - 4ZZZ
672
4107 4111 4112 4113 4114 4115
4116 4117 4118 4119 4120 4121
4801 4900 4901 4903 4905 4910
4911 4913 4920 4922 4924 4925
4926 4927 4931 4932 4933 4934
4935 4950 4951 4952 4953 4954
4955 4956 4957 4959
• 5000 - 5ZZZ
5106 5200 5A60 5A61 5B16 5B20
5B21 5C00
•6000 - 6ZZZ
6502 6700 6702 6820 6900 6901
6902 6910 6911 6920 6921 6930
6931 6932 6933 6940 6941 6942
6943 6944 6945 6946
• 7000 - 7ZZZ
7001 7003 7004 7050 7051 7052
•8000 - 8ZZZ
8200
• 9000 - 9ZZZ
9000 9110
• A000 - ZZZZ
B20A B510
673
1005
Cause
You have attempted to print on a sheet, but no sheet is loaded.
What to Do
Check the media size and type for the print job on the touch screen, and then tap OK.
• Continuing to print
Tap Load paper., and then load the paper.
Loading and Printing on Sheets
• Stopping printing
To stop printing, tap Cancel on the touch screen or press the Stop button.
674
100A
Cause
You have attempted to print on a roll, but no roll is loaded.
What to Do
Tap Load paper. on the touch screen, and then load the paper roll and print.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Note
• To stop printing, tap Cancel on the touch screen or press the Stop button.
675
100B
Cause
Tried to print from Roll paper 2 but no paper roll has been loaded.
What to Do
Tap Load paper. on the touch screen, and then load the paper roll and print.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Note
• To stop printing, tap Cancel on the touch screen or press the Stop button.
676
100E
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC16-202E
677
100F
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC21-2F6D
678
1018
Cause
The Roll paper 1 feeder has not been calibrated.
What to Do
Calibrating, please remove the upper roll holder.
680
1019
Cause
The roll unit feeder has not been calibrated.
What to Do
Calibrating, please remove the roll unit roll holder.
681
1021
Cause
The printer has received a print job longer than the amount of roll paper left.
What to Do
• Continuing to print
To continue printing, tap Print with the loaded paper. on the touch screen.
However, the roll paper may run out during the print job and you may not be able to print all of the
document.
• Replacing paper
Tap Replace the paper and print on the touch screen.
Change the Paper Source in the printer driver, or replace the paper with paper of the right length for
the print job, and then try again.
If using the Media Take-up Unit, tap Cancel on the touch screen to stop printing.
Remove the printed paper from the Media Take-up Unit, replace the paper with paper of the right
length for the print job, and then try again.
Removing the Upper Roll from the Printer
Loading the Upper Roll on the Printer
Removing Printed Paper from the Roll Unit
• Stopping printing
To stop printing, tap Cancel on the touch screen or press the Stop button.
682
1022
Cause
Received a print job that is longer than the paper length remaining on Roll paper 1.
What to Do
• Continuing to print
To continue printing, tap Print with the loaded paper. on the touch screen.
However, the roll paper may run out during the print job and you may not be able to print all of the
document.
• Replacing paper
Tap Replace the paper and print on the touch screen.
Change the Paper Source in the printer driver, or replace the paper with paper of the right length for
the print job, and then try again.
If using the Media Take-up Unit, tap Cancel on the touch screen to stop printing.
Remove the printed paper from the Media Take-up Unit, replace the paper with paper of the right
length for the print job, and then try again.
Removing the Upper Roll from the Printer
Loading the Upper Roll on the Printer
Removing Printed Paper from the Roll Unit
• Stopping printing
To stop printing, tap Cancel on the touch screen or press the Stop button.
683
1023
Cause
Received a print job that is longer than the paper length remaining on Roll paper 2.
What to Do
• Continuing to print
To continue printing, tap Print with the loaded paper. on the touch screen.
However, the roll paper may run out during the print job and you may not be able to print all of the
document.
• Replacing paper
Tap Replace the paper and print on the touch screen.
Change the Paper Source in the printer driver, or replace the paper with paper of the right length for
the print job, and then try again.
Removing the Lower Roll from the Roll Unit (Option)
Loading the Lower Roll on the Roll Unit (Option)
• Stopping printing
To stop printing, tap Cancel on the touch screen or press the Stop button.
684
1024
Cause
Possible causes include the following.
• The roll is empty.
• There is remaining roll paper, but because it could not be advanced, it could not be detected.
What to Do
• The roll paper has run out
Follow the steps below to replace the used roll with a new roll of the same type and size.
1. Lift up the release lever and remove the roll paper.
Removing the Upper Roll from the Printer
Removing Rolls From the Roll Holder
2. Load the new roll.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
3. If no barcode was printed on the roll, specify the paper type.
Changing the Type of Paper
4. If Manage remaining roll amount is set to Enable in the touch screen menu and there is no
barcode printed on the paper roll, set the paper length.
Specifying the Paper Length
5. If "There is a job whose printing is not complete. Do you want to print this job?" appears on
the touch screen, tap Yes. Printing will resume, starting from the page on which the error
occurred.
• Feed stopped because the end of the paper roll is attached to the core with tape
Remove the used roll paper and insert a new roll paper.
Removing the Upper Roll from the Printer
Removing Rolls From the Roll Holder
Loading and Printing on Rolls
• Feed stopped because the remaining paper roll is too heavy
It may be helpful to change the printing mode, which will change the paper feed timing.
If using Windows, select a higher Print Quality setting under Advanced Settings in the printer driver.
If using Mac OS, select Quality & Media in the printer driver, and then select a higher Print Quality
setting.
Setting the Print Quality Level (Custom) （Windows）
Setting the Print Quality Level (Custom) （Mac OS）
685
Note
• To stop printing, press the Stop button.
686
1025
Cause
Roll paper 2 is empty.
What to Do
Follow the steps below to replace the used roll with a new roll of the same type and size.
1. Lift up the release lever and remove the roll paper.
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
2. Load the new roll.
Loading Rolls on the Roll Holder
Loading the Lower Roll on the Roll Unit (Option)
3. If no barcode was printed on the roll, specify the paper type.
Changing the Type of Paper
4. If Manage remaining roll amount is set to On in the touch screen menu and there is no barcode
printed on the paper roll, set the paper length.
Specifying the Paper Length
5. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the
touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred.
Note
• To stop printing, press the Stop button.
687
1051
Cause
The media type specified in the printer driver is not the same as the media type loaded in the printer.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
688
1052
Cause
The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of
the roll paper loaded in the printer.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
689
1054
Cause
The paper in the printer is smaller than the paper size set in the printer driver.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
690
1055
Cause
The paper size in the printer cannot be printed borderless.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
691
1056
Cause
The paper position is not suitable for borderless printing.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
692
1057
Cause
The paper position is not suitable for borderless printing.
What to Do
You can continue to print, but note that this error may cause problems in the printing results.
693
1061
Cause
The media type specified in the printer driver is not the same as the media type loaded in the printer.
What to Do
Tap OK on the touch screen.
Make sure that the media type that appears on the touch screen is the same as the media type that has
been loaded, and then tap OK.
• Printing again
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Cancel on the touch screen to stop printing.
2. Change the media type in the printer driver settings to the media type loaded in the printer, and
then try again.
• Replacing paper
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Replace the paper and print on the touch screen.
2. Load the printer with the media type specified in the printer driver.
Loading and Printing on Rolls
Loading and Printing on Sheets
• Printing without changes
To continue printing, tap Print with the loaded paper. on the touch screen.
However, note that this error may cause paper jams and affect the printing quality.
694
1200
Cause
Top cover or print head locking cover is open.
What to Do
Open the top cover and make sure the print head locking cover is closed properly.
Make sure there are no foreign objects caught in the top cover, and then close the top cover.
If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power
back on.
Note
• If installing a print head, close the top cover after finishing.
695
1201
Cause
The ink tank cover is open.
What to Do
Close the ink tank cover.
696
1210
Cause
The ink tank cover is open.
What to Do
Close the ink tank cover.
697
1213
Cause
The release lever is raised.
What to Do
Lower the release lever.
If the error occurs again, turn off the printer and wait a while before restoring power.
698
1214
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC19-2F21 EC51-2F38
699
1300
Cause
Paper jammed inside the printer while printing.
What to Do
1. Release the release lever and remove the jammed paper.
Clearing Jammed Roll Paper
Clearing a Jammed Sheet
2. Load the paper.
Loading the Upper Roll on the Printer
Loading Sheets in the Printer
3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the
touch screen, tap Yes.
Printing will resume, starting from the page on which the error occurred.
700
1306
Cause
A print job for rolls was received when a sheet is loaded.
What to Do
Follow these steps to load and print on a roll.
1. To remove the cut paper, tap Remove paper on the touch screen.
Removing Sheets
2. Load a new roll.
Loading the Upper Roll on the Printer
Note
• To stop printing, tap Cancel on the touch screen or press the Stop button.
701
1317
Cause
Paper loaded crooked was detected when the paper was advanced.
What to Do
Lift up the release lever and reload the paper.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert
the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into
the printer.
Loading Rolls on the Roll Holder
Important
• If this message continues to appear even after taking the steps above, or if you do not want this
message to appear, set Skew detection accuracy in the printer menu to Off or Loose. However,
note that the paper will be printed skewed, which could cause paper jams and abnormal print results,
or dirty the platen and the reverse of the next printed sheet.
702
1318
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC0F-2F93
703
1322
Cause
Cannot detect paper size because paper is not in the correct position or because curled paper has been
loaded.
What to Do
Lift up the release lever and reload the paper.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Loading Sheets in the Printer
If "There is a job whose printing is not complete. Do you want to print this job?" appears on the
touch screen, tap Yes.
Printing will resume, starting from the page on which the error occurred.
Note
• If this error appears again even after reloading the paper roll, remove the roll holder from the printer,
insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll
holder into the printer.
Loading Rolls on the Roll Holder
• This error might also appear if the platen has been dirtied by ink or another substance, or if the size
of clear film could not be detected. In this case, open the top cover and clean the entire platen area.
Cleaning Inside the Top Cover
704
1324
Cause
A print job for printing on sheets was sent when a roll is loaded.
What to Do
Follow the steps below to print again.
1. Tap Remove paper on the touch screen to stop printing.
2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try
again.
Removing the Upper Roll from the Printer
Loading and Printing on Sheets
Note
• To stop printing, tap Cancel on the touch screen or press the Stop button.
706
1325
Cause
Received cut paper print data when using roll paper on roll equipment.
What to Do
Follow the steps below to print again.
1. Tap Cancel on the touch screen to stop printing.
2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try
again.
Removing Printed Paper from the Roll Unit
Loading and Printing on Sheets
707
140C
Cause
There is a problem with the print head.
What to Do
Turn off the power, wait a moment, and then turn it back on.
714
1492
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC3F-2F40 EC3F-2F41
721
1495
Cause
The print head nozzle is blocked.
What to Do
Follow the steps below to clean the print head.
1. Tap Cancel on the touch screen to stop printing.
2. Clean the print head.
Cleaning the Print Head
If this message still appears when printing, replace the print head.
Replacing the Print Head
Important
• To continue printing, use the touch screen and tap Continue printing. However, the print results may
not be satisfactory.
723
1500
Cause
The ink in the ink tank is running low.
What to Do
Prepare a new ink tank.
724
1551
Cause
A genuine Canon ink tank with a history of past use has been detected.
What to Do
To dismiss the message, tap OK on the touch screen.
725
1552
Cause
A genuine Canon ink tank has been inserted.
What to Do
To dismiss the message, tap OK on the touch screen.
726
168B
Cause
The ink tank cannot be recognized.
Printing cannot be executed because the ink tank may not be compatible with this printer.
What to Do
Install the appropriate ink tank.
730
1730
Cause
The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank.
What to Do
To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at
least 5 seconds, and then release it.
By this operation, the fact that you have disabled the function for detecting the remaining ink level will be
memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by
continuation of printing under the ink out condition or by using refilled ink tanks.
Note
• If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the
LCD when checking the current ink level.
To report the counterfeit ink tank, access Canon website from the following link.
Report Counterfeit
734
1731
Cause
Non-genuine Canon ink tank has been detected.
What to Do
To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at
least 5 seconds, and then release it.
By this operation, the fact that you have disabled the function for detecting the remaining ink level will be
memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by
using a non-genuine Canon ink tank.
Note
• If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the
LCD when checking the current ink level.
To report the counterfeit ink tank, access Canon website from the following link.
Report Counterfeit
735
1753
Cause
The remaining level of the ink cannot be correctly detected.
What to Do
Replace the ink tank. Printing will restart.
Replacing Ink Tanks
An ink tank that was once empty is installed.
If you want to continue printing, you need to disable the function for detecting the remaining ink level.
To disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release
it.
By this operation, the fact that you have disabled the function for detecting the remaining ink level will be
memorized.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of
printing under the ink out condition or by using refilled ink tanks.
737
2001
Cause
An incompatible device is connected.
What to Do
Check the device connected to the USB flash drive port.
Only USB flash drive can be connected to this device for direct printing.
741
2002
Cause
An incompatible USB hub is connected.
What to Do
If USB flash drive is connected to this device through a USB hub, remove the USB hub.
Connect the USB flash drive directly to this device.
742
2130
Cause
The roll paper width set in the print job is not the same as the width of the roll paper in the printer.
What to Do
Tap OK on the touch screen.
Check the Page size and Type in the print job that appears on the touch screen, and then tap OK.
• Continuing to print
Tap Print with the loaded paper. to go ahead and print on the loaded paper.
However, note that this error may cause paper jams and affect the printing quality.
• Replacing the paper roll and printing
Tap Replace the paper and print, and then replace the paper with roll paper of the width specified in
the print job Page size settings.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• Stopping printing
Tap Cancel on the touch screen or press the Stop button.
Note
• To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll
paper width in the dialog box that appears.
• To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then
set the roll paper width in that panel to the width of the paper loaded in the printer.
• To suppress this message, set Detect paper setting mismatch in the touch screen menu to Do not
detect.
Menu Structure
743
2131
Cause
The roll paper loaded in the printer is narrower than the roll paper width in the print job.
What to Do
Check the Page size and Type in the print job that appears on the touch screen, and then tap OK.
• Continuing to print
Tap Print with the loaded paper. to go ahead and print on the loaded paper.
However, note that this error may affect the printing quality.
• Replacing the paper roll and printing
Tap Replace the paper and print, and then replace the paper with roll paper of the width specified in
the print job Page size settings.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• Stopping printing
Tap Cancel on the touch screen or press the Stop button.
Note
• To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll
paper width in the dialog box that appears.
• To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then
set the roll paper width in that panel to the width of the paper loaded in the printer.
• To suppress this message, set Detect paper setting mismatch in the touch screen menu to Do not
detect. However, note that this error may affect the printing quality.
Menu Structure
744
2132
Cause
Cannot print internal printer data, such as test prints, for the following reasons.
• The paper roll loaded in the printer is too small.
• The cut paper loaded in the printer is the wrong size or type.
What to Do
• Roll
Tap Replace the paper and print on the touch screen, or lift up the release lever and replace the
paper with paper of the correct size.
To stop printing, tap Cancel or press the Stop button.
• Sheet
Lift up the release lever and load paper of the same size and type as the first page.
To stop printing, press the Stop button.
745
3101
Cause
Common Calibration or Unique Calibration is now recommended.
This message appears when the Calibration guide setting is set to Enable and any of the following
apply.
• The printer is loaded with a media type not suitable for Color Calibration, and the specified
conditions have been met since the last time Common Calibration was carried out.
• The printer is loaded with a media type suitable for Color Calibration, but there are no Color
Calibration results for that media type and the specified conditions have been met since the last time
Common Calibration was carried out.
• The printer is loaded with a media type suitable for Color Calibration, but there are no Color
Calibration results for that media type and also no Common Calibration results.
What to Do
Carry out Common Calibration as needed.
Performing Color Calibration
Note
• To suppress this message, set the Calibration guide setting in the touch screen menu to Disable.
Menu Structure
748
3200
Cause
It is almost time to replace consumables for which service is required.
What to Do
This can used for a little while, until the message "Part replacement needed." appears.
Contact your Canon dealer for assistance.
749
3201
Cause
It is past the recommended time to replace consumables for which service is required.
What to Do
Contact your Canon dealer for assistance.
750
3306
Cause
Media information cannot be recognized because the printer media information is corrupt.
What to Do
Start the Media Configuration Tool, and then recover the media information.
Media Configuration Tool Guide (Windows)
Media Configuration Tool Guide (Mac OS)
To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this
device and then click OK.
Select and load the media information backup file.
If you do not have a media information backup file, contact a Canon customer service center.
752
3311
Cause
Incorrect print data.
Illegal number of parameters.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
753
3312
Cause
Incorrect print data.
Required items have been omitted.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
754
3313
Cause
Incorrect print data.
Data out of range.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
755
3314
Cause
Incorrect print data.
Resolution value out of range.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
756
3315
Cause
Incorrect print data.
Compression method value out of range.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
757
3316
Cause
Incorrect print data.
Incorrect data formatting (color sequence, bit count).
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
758
3317
Cause
Incorrect print data.
Illegal combination of resolution and image data format.
What to Do
Defective print data, please check the print results.
If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
759
3330
Cause
Print data may be corrupt.
What to Do
Check the print job.
760
3331
Cause
Print results may be abnormal as there is a large volume of print data.
What to Do
Check the print job.
761
3332
Cause
Unsupported JPEG data format.
What to Do
Print from a PC.
762
3333
Cause
Unsupported JPEG data format.
What to Do
Print from a PC.
763
3334
Cause
PDF data is print protected.
What to Do
Open the PDF file in Adobe Acrobat and make sure it can be printed.
764
3335
Cause
Corrupt PDF file.
What to Do
Open the PDF file in Adobe Acrobat and check it.
The file can also be printed from Adobe Acrobat.
765
3336
Cause
Fonts were substituted because the fonts in the PDF file are not embedded or installed.
What to Do
Set the fonts used in the PDF file to be embedded, and then save again.
766
3340
Cause
Print data contains no image processing parameters.
What to Do
Check the print job settings.
767
3341
Cause
Print data contains illegal image processing table.
What to Do
Check the print job image processing table.
768
3414
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the address and port numbers of the sending mail server (SMTP server) are correct in the
RemoteUI mail server settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
772
3415
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the
RemoteUI mail server settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
773
3416
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the mail server and device secure connection (SSL) settings match.
Check the secure connection (SSL) settings in RemoteUI.
Setting Mail Server
Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
774
3417
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the mail server and device secure connection (SSL) settings match.
Check the secure connection (SSL) settings in RemoteUI.
Setting Mail Server
Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
775
3418
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the sending mail server (SMTP server) is correctly configured in the RemoteUI mail server
settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
776
3419
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the sending account and password are correctly configured in the RemoteUI mail server
settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
777
3420
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the receiving mail server (POP3 server) is correctly configured in the RemoteUI mail server
settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
778
3421
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the receiving account and password are correctly configured in the RemoteUI mail server
settings.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
779
3422
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check that the settings on the mail server and the APOP settings on this device match.
Check this device's APOP settings in RemoteUI.
Setting Mail Server
Contact the mail server administrator for configuring APOP on the mail server.
780
3423
Cause
Communication with mail server failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Check if the RemoteUI mail server settings are correct.
Setting Mail Server
If this does not resolve the error, check the status of the mail server.
Contact the mail server administrator to check the server settings and status.
781
3424
Cause
Sending mail failed.
What to Do
Tap OK on the touch screen to dismiss the error.
Specify the correct destination mail address and try again
782
4107
Cause
Possible causes include the following.
• Received print job for upper roll paper while lower roll paper is in use.
• Received print job for lower roll paper while upper roll paper is in use.
What to Do
Tap OK on the touch screen to dismiss the error.
Remove the printed matter, and then try again.
783
4111
Cause
The media type specified is incompatible with this device.
What to Do
Tap OK on the touch screen to dismiss the error.
Check the media type settings, and then try again.
784
4113
Cause
Cannot print borderless for the following reasons.
• Printer driver is not set to Fit Roll Paper Width.
• Roll paper is not wide enough, or the paper is out of position.
What to Do
• Stopping printing
Tap Cancel on the touch screen.
• Replacing paper
Follow the steps below to replace the printer paper with paper that can be printed borderless.
1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
2. Replace the printer paper with paper that can be printed borderless.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
786
4114
Cause
The paper position is not suitable for borderless printing.
What to Do
• Stopping printing
Tap Cancel on the touch screen.
• Replacing paper
Follow the steps below to replace the printer paper with paper that can be printed borderless.
1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
2. Replace the printer paper with paper that can be printed borderless.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
Note
• Because paper expands or contracts depending on the environment of use, it may become narrower
or wider than the supported width for borderless printing.
Use each media type under the appropriate usage conditions. See the media information list for
usage conditions.
Paper Information List
787
4115
Cause
The paper in the printer cannot be printed borderless.
What to Do
• Stopping printing
Tap Cancel on the touch screen.
• Replacing paper
Follow the steps below to replace the printer paper with paper that can be printed borderless.
1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
Removing the Upper Roll from the Printer
Removing Rolls From the Roll Holder
2. Replace the printer paper with paper that can be printed borderless.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
788
4116
Cause
The paper is loaded askew.
What to Do
• Reloading paper
Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are
inside the borderless printing ink grooves.
Insert the roll paper firmly until it is against the roll holder flange.
Loading Rolls on the Roll Holder
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
• Stopping printing
Tap Cancel on the touch screen to stop printing.
Note
• To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do not
detect.
However, note that this error may affect the printing quality.
789
4117
Cause
The print job received specifies a type or width of paper that is not compatible with borderless printing.
What to Do
• Changing the print job settings
Follow these steps to change the settings of the print job to enable borderless printing.
1. Tap Cancel on the touch screen to stop printing.
2. Check that the printer driver for the printer has been selected, and then try again.
See the media information list for media types compatible with borderless printing.
Paper Information List
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
Note
• To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do not
detect.
However, note that this error may affect the printing quality.
790
4118
Cause
The paper size in the printer cannot be printed borderless.
What to Do
• Stopping printing
Tap Cancel on the touch screen to stop printing.
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
Note
• See the media information list for media types compatible with borderless printing.
Paper Information List
791
4119
Cause
Cannot print borderless because the paper is out of position.
What to Do
• Reloading paper
Lift up the release lever and reload the roll paper.
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
• Stopping printing
Tap Cancel on the touch screen to stop printing.
792
4120
Cause
The print job received specifies a type or width of paper that is not compatible with borderless printing.
What to Do
• Changing the print job settings
Follow these steps to change the settings of the print job to enable borderless printing.
1. Tap Cancel on the touch screen to stop printing.
2. Check that the printer driver for the printer has been selected, and then try again.
See the media information list for media types compatible with borderless printing.
Paper Information List
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
Note
• To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do not
detect.
However, note that this error may affect the printing quality.
793
4121
Cause
Cannot print borderless for the following reasons.
•Fit Roll Paper Width is not specified in the printer driver.
• Roll paper is not wide enough, or the paper is out of position.
What to Do
• Stopping printing
Tap Cancel on the touch screen to stop printing.
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
794
4801
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed error codes
EC01-2F90 EC01-2F95 EC04-2F31 EC04-2F91 EC05-2F92 EC06-2F9A
EC06-2F9B EC06-2F9C EC07-2F19 EC0F-2F96 EC11-2F2A EC12-2F29
EC12-2F2B EC12-2F2C EC13-2F17 EC15-2E23 EC16-2021 EC16-2022
EC16-2027 EC16-202A EC16-2038 EC17-2023 EC17-2024 EC17-2028
EC17-2029 EC17-2039 EC1B-2030 EC1B-2031 EC1B-2032 EC1B-2033
EC1C-2034 EC1C-2035 EC1C-2036 EC1C-2037 EC21-2F51 EC21-2F54
EC21-2F57 EC21-2F59 EC21-2F5B EC21-2F5D EC21-2F61 EC21-2F64
EC21-2F66 EC21-2F67 EC21-2F68 EC21-2F6E EC21-2F70 EC21-2F71
EC21-2F72 EC21-2F7D EC22-2F30 EC22-2F47 EC23-260E EC23-260F
EC23-2F11 EC23-2F18 EC23-2F32 EC25-2F16 EC31-2F09 EC31-2F10
EC31-2F1B EC31-2F1C EC31-2F1D EC31-2F1E EC31-2F1F EC31-2F22
EC31-2F23 EC31-2F94 EC33-2601 EC33-2604 EC33-2F3A EC34-2602
EC34-2605 EC34-2F3B EC35-2603 EC35-2606 EC35-2F3C EC51-2F14
EC51-2F15 EC51-2FDD EC51-2FDE EC51-2FDF EC51-3301 EC51-3302
EC51-3303 EC54-290A EC55-2F20 EC58-2F12
795
4901
Cause
The printer hard disk has not been formatted.
What to Do
Tap OK on the touch screen to begin formatting the hard disk.
When formatting is complete, the data on the hard disc will be erased and the printer will automatically
restart.
797
4903
Cause
The maximum number of jobs have been saved in the box.
What to Do
Take the actions below.
• Cancel the Print job in the job queue.
Managing Job Queue (Deleting or Preempting Other Jobs)
• Delete unneeded jobs stored in personal boxes.
Deleting Saved Jobs
Note
• To stop printing, press the Stop button.
798
4905
Cause
A printer error has occurred.
What to Do
Turn the power off, wait a moment, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then turn off the power and contact a Canon customer service center.
Detailed code
EC51-3304 EC51-3306 EC51-3307 EC51-3308 EC51-3309 EC51-330A
799
4910
Cause
The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of
the roll paper loaded in the printer.
What to Do
Tap OK on the touch screen to go to the next screen.
Check the media type and size that appear and tap OK.
• Printing without changes
Tap Print with the loaded paper. on the touch screen.
However, note that this error may cause paper jams and affect the printing quality.
• Stopping printing
Tap Cancel on the touch screen to stop printing.
• Replacing the roll paper
Follow the steps below to replace the paper with roll paper of the width set in the printer driver.
1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
2. Replace the paper with paper of the width set in the printer driver.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Printing begins.
Note
• To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll
paper width in the dialog box that appears.
• To change print settings in Mac OS, open the printer driver and select Fit Roll Paper Width, and then
set the roll paper width in that panel to the width of the paper loaded in the printer.
800
4911
Cause
The media type specified in the printer driver is not the same as the media type loaded in the printer.
What to Do
• Changing the printer driver print settings
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Cancel on the touch screen to stop printing.
2. Change the media type in the printer driver settings to the media type loaded in the printer, and
then try again.
• Replacing paper
Follow the steps below to match the media type in the printer driver and the media type specified for
the printer.
1. Tap Cancel on the touch screen to stop printing.
2. Load the printer with the media type set in the printer driver, and then try again.
Loading and Printing on Rolls
Loading and Printing on Sheets
• Printing without changes
To continue printing, tap Print with the loaded paper. on the touch screen.
However, note that this error may cause paper jams and affect the printing quality.
801
4913
Cause
Cannot print borderless for one of the following reasons.
• The paper size in the printer cannot be printed borderless.
• The paper is loaded askew.
What to Do
• Replacing paper
Follow the steps below to replace the printer paper with paper that can be printed borderless.
1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
Removing the Upper Roll from the Printer
Removing the Lower Roll from the Roll Unit (Option)
Removing Rolls From the Roll Holder
2. Replace the printer paper with paper that can be printed borderless.
Loading Rolls on the Roll Holder
Loading the Upper Roll on the Printer
Loading the Lower Roll on the Roll Unit (Option)
Printing begins.
Note
• See the media information list for media types compatible with borderless printing.
Paper Information List
• Reloading paper
Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are
inside the borderless printing ink grooves.
Insert the roll paper firmly until it is against the roll holder flange.
Loading Rolls on the Roll Holder
• Printing with a border
Tap Print with border on the touch screen.
Printing with a border is now enabled.
• Stopping printing
Tap Cancel on the touch screen to stop printing.
802
4920
Cause
Cannot cut paper for one of the following reasons.
• Paper that has been cut remains on the output guide.
• There is a foreign object near the output slot that is obstructing the cutter blade.
• The paper is not being used under the recommended usage conditions.
• The paper in use cannot be used with Automatic Cutting.
What to Do
• Paper that has been cut remains on the output guide
Follow the steps below to resume printing.
1. Lift up the release lever and remove the paper.
2. Load the paper.
3. Lower the release lever.
4. If "There is a job whose printing is not complete. Do you want to print this job?" appears on
the touch screen, tap Yes.
Printing will resume, starting from the page on which the error occurred.
Loading the Upper Roll on the Printer
• A foreign object near the output slot is obstructing the cutter blade
Follow the steps below to resume printing.
1. Open the top cover and remove any foreign objects.
2. If "There is a job whose printing is not complete. Do you want to print this job?" appears on
the touch screen, tap Yes.
Printing will resume, starting from the page on which the error occurred.
• Paper not being used under the recommended usage conditions
Every paper type has different recommended conditions of use. Use all paper under its recommended
usage conditions.
See the media information list for recommended usage conditions.
Paper Information List
• The paper in use cannot be used with Automatic Cutting
Set the roll paper cutting method to User cut and cut the roll paper with a cutting implement such as
scissors.
Specifying the Cutting Method for Rolls
See the media information list for paper types that can be used with Automatic Cutting.
Paper Information List
803
If this does not apply, there may be a cutter blade malfunction.
Contact your Canon dealer for assistance.
804
4922
Cause
The Media Take-up Unit cannot roll the paper for one of the following reasons.
• A paper jam has occurred and the roll cannot be rewound.
• The Media Take-up Unit malfunctioned.
What to Do
• The take-up unit's permitted capacity is exceeded
Remove paper from the take-up unit.
Tap OK on the touch screen to dismiss the error.
Note
• You can wind the paper until the outer diameter of the wound paper is the same as the outer
diameter of the paper core.
• Paper is jammed or could not be rolled
Remove the paper from the Media Take-up Unit.
Tap OK on the touch screen to dismiss the error.
Note
• When printing on light-weight paper or with borderless printing, if the paper's border becomes
ruffled, it may come in contact with the roll holder, resulting in poor winding. If this problem occurs
when winding using a 2-inch paper core, remove the spacer that is held onto the roll holder
flange with 4 hex screws.
• Media Take-up Unit malfunction
Contact your Canon dealer for assistance.
Important
• Printing will pause if there is a Media Take-up Unit error. If you do not want to printing to stop, set
Skip errors during take-up to ON. However, note that this error may cause paper jams and affect
the printing quality.
805
4924
Cause
Paper loaded is not suitable for Color Calibration.
What to Do
Follow the steps below to repeat Color Calibration.
1. Tap OK on the touch screen to dismiss the error.
2. Load paper suitable for Color Calibration.
See the media information list for suitable paper.
Paper Information List
Make sure the paper in the printer is the same as that in the printer media type settings. The printer will
not calibrate properly if the loaded paper and media type settings are not the same.
806
4925
Cause
The performance of some internal printer sensors may be affected.
What to Do
Tap OK on the touch screen to stop Color Calibration.
Contact your Canon dealer for assistance.
807
4927
Cause
Color calibration may have failed for the following reasons.
• The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper.
• The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to
malfunction.
• The test pattern was printed too faintly.
What to Do
Tap OK on the touch screen to dismiss the error, and then take the following actions.
• Load unused paper suitable for Color Calibration.
• Make adjustments to ensure that the printer is not exposed to strong light.
• Print a nozzle check pattern to check the print head status.
If the pattern has gaps or horizontal white lines, the print head nozzle is blocked. Clean the print head.
Checking for Nozzle Clogging
809
4931
Cause
Paper feed adjustment may have failed for the following reasons.
• The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper.
• The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to
malfunction.
• The test pattern was printed too faintly.
What to Do
Tap OK on the touch screen to dismiss the error, and then take the following actions.
• Load unused paper.
• Make adjustments to ensure that the printer is not exposed to strong light.
• Print a nozzle check pattern to check the print head status.
If the pattern has gaps or horizontal white lines, the print head nozzle is blocked. Clean the print head.
Checking for Nozzle Clogging
810
4932
Cause
The print head cannot be calibrated because the printer is loaded with very transparent film-type paper.
What to Do
Tap OK on the touch screen to dismiss the error.
We recommend calibrating the print head with a frequently used, non-film paper.
Automatic Adjustment to Straighten Lines and Colors
811
4933
Cause
The print head nozzle may be blocked.
What to Do
Follow the steps below to repeat Print head alignment.
1. Tap OK on the touch screen to dismiss the error.
2. Print a test pattern to check the nozzles.
Checking for Nozzle Clogging
3. If the nozzle is blocked, clean the print head.
Cleaning the Print Head
4. Repeat Print head alignment.
Automatic Adjustment to Straighten Lines and Colors
812
4934
Cause
The print head nozzle may be blocked.
What to Do
Follow the steps below to repeat Print head alignment.
1. Tap OK on the touch screen to dismiss the error.
2. Print a test pattern to check the nozzles.
Checking for Nozzle Clogging
3. If the nozzle is blocked, clean the print head.
Cleaning the Print Head
4. Repeat Print head alignment.
Automatic Adjustment to Straighten Lines and Colors
813
4935
Cause
The print head nozzle may be blocked.
What to Do
Follow the steps below to repeat Print head alignment.
1. Tap OK on the touch screen to dismiss the error.
2. Print a test pattern to check the nozzles.
Checking for Nozzle Clogging
3. If the nozzle is blocked, clean the print head.
Cleaning the Print Head
4. Repeat Print head alignment.
Automatic Adjustment to Straighten Lines and Colors
814
4950
Cause
WPS (Push button method) connection failed.
What to Do
Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
815
4951
Cause
AOSS (BUFFALO) connection failed.
What to Do
Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
816
4952
Cause
Failed to connect to the wireless LAN router.
What to Do
Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
817
4953
Cause
Failed to acquire IP address.
What to Do
Check the information that appears on the touch screen, and then try connecting again.
818
4954
Cause
Failed to set up wireless LAN using Cableless setup.
What to Do
Tap OK on the touch screen to dismiss the error, and then configure the settings again.
819
4955
Cause
IPv4/IPv6 settings were changed, but Wired LAN and Wireless LAN are set to Disable.
What to Do
On the touch screen, tap OK to dismiss the error, and then set Wired LAN and Wireless LAN to Enable.
820
4956
Cause
Attempted to change LAN settings, but they cannot be changed for the following reasons.
• Printer is operating
• Printer currently being configured using RemoteUI
What to Do
Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings
again.
821
4957
Cause
Raku Raku WLAN Start (NEC) connection failed.
What to Do
Tap OK on the touch screen to dismiss the error and try connecting again.
822
4959
Cause
Direct connection failed.
It is also possible that a Direct connection request was made but a connection could not be established.
What to Do
Tap OK on the touch screen to dismiss the error and try connecting again.
823
5106
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC03-4061
824
5200
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC21-2F76 EC21-2F77 EC21-2F78
825
5A60
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4024 EC33-4025
EC33-4026 EC33-4028 EC33-4029 EC33-402A EC33-402B EC33-402D
826
5A61
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC3F-402F
827
5B16
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC22-4001
828
5B20
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45-4001 EC47-4001
829
5B21
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC48-4001
830
5C00
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC31-4001
831
6502
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC56-2FE0
832
6700
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC57-404F
833
6702
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC57-4040
834
6820
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047
EC51-404C EC51-404D EC51-404E EC51-4070 EC51-4071 EC51-4072
835
6900
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3000
836
6901
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3001
837
6902
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3006
838
6910
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3002
839
6911
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3003
840
6920
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3004
841
6921
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3005
842
6930
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3100
843
6931
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3101
844
6932
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3102
845
6933
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3103
846
6940
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3104
847
6941
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3105
848
6942
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3106
849
6943
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3107
850
6944
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3108
851
6945
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3109
852
6946
Cause
A printer error has occurred.
What to Do
Turn off the power and unplug the power cord.
Wait at least 10 seconds, and then turn the power back on.
If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch
screen, and then contact a Canon customer service center.
Detailed error codes
EC51-3110
853
7001
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC54-401A
854
7003
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC54-405A
855
7004
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC54-405B
856
7050
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC51-5001
857
7051
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC51-5002
858
7052
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC51-5003
859
8200
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC24-4049 EC24-404A EC24-404B
860
9000
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC51-2F07
861
9110
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC52-4038 EC52-4039
862
B20A
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC03-403A EC03-403B
863
B510
Cause
A printer error has occurred.
What to Do
Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the
power and unplug the power cord.
Contact your Canon dealer for assistance.
Detailed error codes
EC32-4001
864