Canon VB-H652LVE User Manual
Displayed below is the user manual for VB-H652LVE by Canon which is a product in the Security Cameras category. This manual has pages.
Related Manuals
Network Camera
Installation Guide
Please be sure to read the “Safety Precautions” section for correct use. After reading this Installation
Guide, keep it in a readily accessible location for future reference.
* Some cameras are not available in certain countries or regions.
Caution Request a professional installer for all installation work. Never try to install the camera yourself.
Doing so may result in unforeseen accidents such as dropping the camera or electric shock.
Check Included Items
Camera Template
Installation Guide (This document)
Setup CD-ROM Warranty Card Ceiling Plate
Safety Wire, Screws (M4) x 2 Dedicated wrench RJ45 Coupler
LAN Cable Cap Packing Attachment Waterproof Packing
Zip Tie GND Screw (M3) x 1 Multi-Cable
Waterproofing Tape Waterproofing explanation sheet
BIE-7174-000
Safety Precautions
This Installation Guide uses the following symbols to indicate important information the user should know in order
to use the product safely. Explanations are provided for each symbol so that users will understand the level of
importance for each. Be sure to observe these items.
Installation Precautions
Warning Failure to follow the instructions may result in death or serious injury.
Do not install in the following places:
• Places in strong direct sunlight, near heat-generating objects, or locations subject to high
temperatures
• Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.)
• Places subject to oily smoke or steam
• Confined or enclosed places
Failure to do so may result in fire or electric shock.
• Insulate the ends of cables you are not using.
Failure to insulate may result in fire or electric shock.
Notes on Power Supply
• Only use the dedicated AC adapter (sold separately) for AC power.
• Do not set any heavy objects on the power cable (or the LAN cable for a PoE+/PoE power supply).
• Do not pull, forcibly bend, scratch, or modify the power cable (or the LAN cable for a PoE+/PoE power
supply).
• Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.
Failure to do so may result in fire or electric shock.
Caution
Failure to follow the instructions may result in injury.
For installation or inspection of this camera, consult the dealer where you purchased the product.
• This installation should be made by a qualified service person and should conform to all local codes.
• When installing, make sure the surface is capable of withstanding the total weight of the camera and
accessories, and sufficiently reinforce if necessary.
• Be sure to use installation screws designed for the type of surface the camera is to be installed.
• Periodically check the parts and screws for rust and loosening, in order to prevent injuries and
equipment damage due to falling items.
• Do not install in unstable places, places subject to significant vibration or impact, or places subject to
salt damage or corrosive gas.
• Do not install in places subject to strong winds.
• Do not install where snow can accumulate directly on the camera.
•
Be sure to attach the safety wire when installing the camera.
Failure to do so may result in the camera falling or other accidents.
• Do not touch the edges of metal parts with bare hands.
• Be careful not to get your fingers caught when installing.
Failure to do so may result in injuries.
• Avoid looking directly at the infrared illumination at close distances for long periods of time.
Intense infrared illumination can cause eye damage.
Caution Failure to follow the instructions may result in property damage.
• Do not install on an unstable surface.
• To maximize shock resistant specifications, do not install on insufficiently strong surfaces or surfaces
subject to significant vibration.
• After turning off the power, do not turn the power on again for at least five seconds.
• Take measures to remove static electricity before performing any procedures.
• If there is condensation, please wait to power on, until the condensation dissipates.
• Please waterproof and dust-proof camera, when installing outdoors.
Failure to do so may result in malfunctions.
• Take care not to damage wiring or piping.
Failure to do so may result in damage to peripheral items.
Important
We recommend the installation of a lightning arrester (a surge protection device) as a measure against failures caused by
lightning strikes. Please refer to our website for details.
Precautions for Installing the Camera Outdoor
When installing the camera outdoors, observe the following precautions to retain
waterproof/dustproof capabilities.
• Use the sunshade cover (sold separately) when installing in a location with direct
sunlight.
• Completely wrap the cable connections and the ends of cables you are not using,
including the connectors, with waterproof tape up to the cable jacket, so as not to
allow water to enter. Please refer to the waterproofing explanation sheet for details on
how to wrap the waterproofing tape.
• When mounting the camera onto a wall or other upright surface, make sure that the
cables and composite pipe are facing down to prevent rain infiltration.
• If wiring the camera through the wiring hole on the bottom, use silicone sealant or a
rubber mat to ensure waterproofing. Also use an insect repellent sponge if necessary.
• Firmly fix the dome case to the main unit of the camera with the lock screws, taking
care not to pinch cables between the main unit and dome case.
Precautions for Use
Warning Failure to follow the instructions may result in death or serious injury.
• If you discover defective conditions such as smoke, strange sounds, heat or strange odors,
immediately stop using the camera and contact your nearest dealer.
Fire or electric shock may result from continued use of the product.
• If thunder starts, stop installation or inspection etc. and do not touch the camera or continue
connecting the cable.
• Do not disassemble or modify the camera.
• Do not damage the connecting cable.
• Do not insert foreign objects such as water or metal into the camera.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supply, or the power connector for the AC adapter (sold
separately) connected when the camera is not in use for long periods.
• Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Failure to do so may result in fire or electric shock.
Specifications
Please refer to the installation procedures or the Appendix – Specifications for specifications not listed below.
Lens 2.4x optical zoom (4x digital zoom) lens (electric drive)
Viewing Angle For 16:9 aspect ratios
Horizontal: 122.1° (W) – 50.1° (T) Vertical: 65.9° (W) – 28.1° (T)
For 4:3 aspect ratios
Horizontal: 89.2° (W) – 37.5° (T) Vertical: 65.9° (W) – 28.1° (T)
Pan Angle Range 360° (±180°)
Tilt Angle Range 90° (-15° – +75°)
– Camera is at 0° when attached to the ceiling and facing straight down
Rotation Angle Range 350° (+220°/-130°) +: Clockwise
Network Terminal
LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))
–
Use a category 5 or better LAN cable, 100 m (328 ft.) or less in length.
Audio Input Terminal 3.5 mm ( 0.14 in.) mini-jack connector (monaural)
(Common for LINE IN & MIC IN)
Audio Output Terminal
3.5 mm ( 0.14 in.) mini-jack connector (monaural)
(LINE OUT)
External Device I/O Terminal
Input x 2, Output x 2
Analog Video Output x 1
Memory Card microSD Memory Card, microSDHC Memory Card, microSDXC Memory Card Compatible.
Operating Environment Temperature:
When the heater unit (sold separately) is installed
Operating Temperature Range:
AC, PoE+: -40°C – +55°C (-40°F – +131°F)
Start-up Temperature Range:
AC, PoE+: -30°C – +55°C (-22°F – +131°F)
– Sunshade cover (sold separately) necessary when under direct sun exposure
When the heater unit (sold separately) is not installed
AC, DC, PoE+, PoE: -10°C – +55°C (+14°F – +131°F)
– Sunshade cover (sold separately) necessary when under direct sun exposure
Humidity: 5% – 85% (without condensation)
Storage Environment Temperature: -30°C – +60°C (-22°F – +140°F)
Humidity: 5% – 90% (without condensation)
Installation Method Ceiling mount/Surface mount
Power Supply
PoE: PoE power supply via LAN connector (IEEE802.3at Type1/Type2 compliant)
AC Adapter: PA-V18 (100 – 240 V AC) (sold separately)
External power source: 24 V AC/12 V DC
IR Illumination Range 20 m (65.6 ft.)
Power Consumption PoE+: Max. approx. 12.4 W*1
Max. approx. 23.1 W*1 *2
PoE: Max. approx. 12.4 W*3
AC Adapter PA-V18: Max. approx. 15.2 W (100 V AC)
Max. approx. 15.2 W (240 V AC)
DC: Max. approx. 13.8 W
AC: Max. approx. 12.7 W
Max. approx. 24.1 W*2
*1 Class 4 power sourcing equipment (requests 30.0 W)
*2 When the heater unit (sold separately) is installed
*3 Class 0 power sourcing equipment (requests 15.4 W)
Weight Approx. 1850 g (4.08 lb.)
Impact Resistance IK10 (20J)
Dust-resistant/
Waterproof Specification
IP66
Part Names
9
6
8
4
5
3
2
1
12 13
7
14 15 16
18
Serial_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
MAC_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
10 11
17
1. Dome case lock screw / 2. Dome case / 3. Reboot switch / 4. Installation adjustment switch /
5. Power connection terminal / 6. GND screw hole / 7. Analog video output terminal / 8. Audio I/O terminal /
9. Lens unit / 10. 100Base-TX LAN connector / 11. Heater connection terminal / 12. LED (Blue)* /
13. External device I/O terminals / 14. Fan / 15. Visible light sensor / 16. Memory card slot /
17. Infrared illumination / 18. Connection slot
* On: when powered on, during reboot / Off: during normal use
External Dimensions
Camera mounting tab slots
145 (5.71)
180
(7.09)
R62 (R2.44)
Unit: mm (in.)
Unit: mm (in.)
10- 4.5 ( 0.18)
(*1*2)
6.6 (0.26)
18.5 (0.73)
83.5 (3-9/32) (*4)
85.7 (3-3/8) (*3*4)
85.7 (3-3/8) (*3*4)
46 (1-13/16) (*3*4)
85.7 (3-3/8) (*4)
4.5 (0.18)
4.5 (0.18)
4.5 (0.18)
171 (6.73)
*1 Ceiling/Wall mount holes
*2 Junction box fixing holes
*3 Ceiling/Wall mount holes position
*4 Junction box fixing holes position
Before Installing the Camera
Set the IP address and other network information on the camera using the “Camera Management Tool” on the
Setup CD-ROM. For details on how to operate the “Camera Management Tool”, please refer to the “Camera
Management Tool User Manual”.
Preparing the analog monitor
The analog video output video image is used by this camera to adjust the camera’s viewing angle.
Attaching the packing attachment and removing the dome case
Remove the outer tape. Attach the included packing attachment to the connection slot that the cable will pass
through, and attach the connection slot cover to the connection slot that the cable will not pass through. Use a
coin to remove the connection slot cover.
Remove the dome case and remove the tape and polystyrene foam attached to the lens for shipping purposes.
When guiding cables through
the side
When guiding cables through
the bottom ❶
❷
Dedicated wrench
Packing Attachment
Guiding the LAN cable through the waterproof packing
Using a Memory Card
Remove the dome case and place the memory card in the memory card slot.
To remove the memory card, push it in all the way until the card slightly pops
out and remove.
Important
• Insert a memory card before installing the camera.
• When using a memory card with the camera for the first time, it is recommended
to format the card after inserting it into the camera (please refer to “Operation
Guide”).
• Always unmount the memory card before removing it (please refer to “Operation
Guide”).
Memory card slot
Using the Heater Unit (sold separately)
Connect the two heater cables included with the heater unit to the terminals on the camera side. Next, attach the
heater unit to the camera body and then tighten the screws. Finally, connect the cables to the heater unit.
❶❷
❸
Using the Dome Unit (sold separately)
Remove the dome case from the camera, then remove the dome cover holder and dome flange, and replace with
the smoked dome.
Important
• Take care when replacing so as not to scratch the dome cover.
• For proper protection against water and dust, please make sure the screws are firmly tightened during installation.
Dome flange
Dome cover
Rubber seal
Dome cover holder
Smoked dome cover
Using the Sunshade Cover (sold separately)
The sunshade cover is attached to the camera body together with the dome case. In order to install it, of the four
lock screws for the dome case, remove the two located at the top of the dome case beforehand. Remove the
dome case lock screws by pressing the screws from the inside of the case and using the dedicated wrench to
loosen them.
Dedicated
wrench
ENGLISH
Accessories
The following accessories can be purchased separately as necessary. Some accessories are not available in
certain countries or regions.
Pendant Mounting Kit PC640-VB
Dedicated accessory used to install the camera to the end of pipe that extends from high ceilings, such as in big-box
stores.
Dome Unit DU652-S-VB
Smoked dome cover.
Sunshade Cover SC640-VB
Dedicated accessory to protect the camera body from direct sunlight.
Heater Unit HU652-VB
Dedicated accessory
attached to the interior to maintain operation temperature within the dome and achieve stable
operation even in extremely cold environments.
Canon AC Adapter PA-V18
Dedicated AC adapter for this camera.
The contents of this guide are subject to change without any prior notice. © CANON INC. 2016 Printed in Japan
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national
legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in accordance with the
Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb =
Lead) is present in this battery or accumulator at a concentration above an applicable
threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and
electronic equipment (EEE) and batteries and accumulators. Improper handling of this type of waste could
have a possible impact on the environment and human health due to potentially hazardous substances that
are generally associated with EEE. Your cooperation in the correct disposal of this product will contribute to the
effective usage of natural resources.
For more information about the recycling of this product, please contact your local city office, waste authority,
approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.
canon-europe.com/battery.
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON EUROPA N.V.
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands
External Power Supply 2
12 V DC or 24 V AC input can be used. Use the included multi-cable to connect to the camera power connection
terminal. 12 V DC can be connected in a non-polar configuration.
1: BROWN (fat) 24 V AC / 12 V DC non-polar
2: BLUE (fat) 24 V AC / 12 V DC non-polar
3: GREEN (fat) FG (frame ground)
Important
• The power supply should be within the following voltage range.
• 24 V AC: Voltage fluctuation within ±10% of 24 V AC (50 Hz or 60 Hz ±0.5 Hz or less)
Current supply capacity of at least 2.0 A per camera
• 12 V DC: Voltage fluctuation within ±10% of 12 V DC
Current supply capacity of at least 1.5 A per camera
• When using a 12 V DC battery power supply, be sure to connect resistors of at least 0.5 – 1.0 Ω/20 W in series to the
power line.
• For an external power supply, use a double-insulated device.
Recommended Power Cables [Reference]
Cable (AWG) 24 22 20 18 16
12 V DC maximum cable length m (ft.) 5 (16.4) 9 (29.5) 14 (45.9) 23 (75.5) 32 (105.0)
24 V AC maximum cable length m (ft.) 11 (36.1) 18 (59.1) 29 (95.1) 46 (150.9) 64 (210.0)
Use UL cable (UL-1015 or equivalent) for 12 V DC or 24 V AC wiring.
AC Adapter
Please use the dedicated AC adapter (sold separately).
Remove the power connector attached to the AC adapter, then connect the multi-cable included in the package
to the power connector, as shown in the following diagram.
Multi-Cable
AC Adapter
Green (fat) Blue (fat)
Brown (fat) Black
White
Insulate
2
External Device I/O Terminals 3
External device I/O terminals consist of two input and output systems each. Viewer can be used to check external
device input status and control output to an external device (please refer to “Operation Guide”).
Use the included multi-cable to connect to external device input/output terminals.
1: BROWN External device input 1 IN1 (+) 5: ORANGE External device output 1 OUT1
2: BLACK External device input 1 IN1 (-) 6: YELLOW External device output 1 OUT1
3: RED External device input 2 IN2 (+) 7: GREEN External device output 2 OUT2
4: GRAY External device input 2 IN2 (-) 8: BLUE External device output 2 OUT2
External Device Input Terminals (IN1, IN2)
External device input terminals consist of two sets (IN1, IN2) of two terminals, with the negative terminals
connected to the camera interior GND. Connecting cables to the positive and negative terminals and opening or
closing the circuit notifies the Viewer.
Important
• When connecting sensors and switches, connect terminals that are electrically isolated from the respective power and
GND.
• Do not push the external device I/O terminal button with too much force. Doing so may cause the button to remain
pushed-in.
External Device Output Terminals (OUT1, OUT2)
External device output terminals consist of two sets (OUT1, OUT2) of two terminals. The sets have no polarity.
Controls from the Viewer can be used to open and close the circuit between the terminals. Using optical couplers,
the output terminals are isolated from the camera’s internal circuit.
The load connected to the output terminals should be within the following rating range.
Rating between output terminals:
Maximum voltage 50 V DC
Continuous load current at or below 100 mA
On resistance: Max. 30 Ω
Cable strip should be approx. 11 mm (0.43 in.).
Audio Input/Output Terminals 4
Each audio input/output terminal has one input system and one output system.
Connecting the camera to an audio input/output device such as a microphone or a speaker with an amplifier
allows you to send/receive audio through the Viewer.
Use the included multi-cable to connect audio input/output devices to the camera.
Use the 3.5 mm ( 0.14 in.) monaural mini-jack connector to connect an audio input/output device with the multi-
cable.
Audio Input Terminal Common LINE IN/MIC IN (monaural input)
Although the camera only has a single audio input system, it supports two types of microphone input: LINE IN
and MIC IN. Before using the audio input, please confirm the [Audio Input] on the Setting Page (please refer to
“Operation Guide”). LINE IN is selected by default.
Input terminal: 3.5 mm ( 0.14 in.) mini jack (monaural)
• Dynamic MIC IN
Input impedance: 1.5 kΩ ±5%
Supported microphones: Output impedance: 400 – 600 Ω
• Condenser MIC IN
Input impedance (microphone bias resistance): 2.2 kΩ ±5%
Microphone power supply: plug-in power (voltage: 2.3 V)
Supported microphones: Condenser microphones with plug-in power support
• LINE IN
Input level: Max. 1 Vp-p
- Use a microphone with an amplifier.
Audio Output Terminal LINE OUT (monaural output)
Connect the camera to a speaker with an amplifier. Audio can be sent to the speaker from Viewer.
Output terminal: 3.5 mm ( 0.14 in.) mini jack (monaural)
Output level: Max. 1 Vp-p
- Use a speaker with an amplifier.
Internal Connection Diagram
Internal controller
External device Input terminal
IN1, IN2
Output terminal
OUT1, OUT2
+3.3 V
0.1 µF
10 kΩ10 kΩ1 kΩ
External device
Using the multi-cable (included)
g
Note
• Guide the I/O interface cable under the tab.
• Connect the cable after hooking around the tab, to
prevent accidental removal.
h
j
k
i
M3 Screws (included)
g. LAN cable h. I/O interface cable
i. Audio interface cable j. Power cable
k. GND
Connect all of the cables to the connector on the camera
side.
6
Outputting a video image to an analog monitor
l
1
3
2
l. Analog video cable
Connect the analog video cable to the analog video output terminal.
Incline the installation adjustment switch in the [VIDEO OUT] position and hold it there.
Press the reboot switch with a pointed object and release it.
Release the installation adjustment switch about three seconds after the LED lights up.
Note
• A few minutes after completing the operation, the internal fan will begin operating, the camera will reboot, and the
video image will be output to the monitor.
• The camera will be automatically rebooted and will return to the normal mode after 30 minutes have elapsed and
entering the analog video output mode. The analog video output mode will be disabled when the camera is rebooted,
so it is necessary to incline the installation adjustment switch to the [VIDEO OUT] position before 30 minutes have
elapsed if it is to be used for longer than this.
Installation adjustment switch
The following functions have been assigned to the
installation adjustment switch.
1. One-shot AF (push)
2. Video output
3. Zoom (telephoto)
4. Reset
5. Zoom (wide-angle)
1
2
3
4
5
7
Loosen the tilt angle fixing screws (2 locations)
1
1
Dedicated wrench
8
Adjusting the pan tilt rotation
Note
• Adjust the angle of view while making sure not to touch the lens and the lens connection cable, visible light sensor or
infrared illumination.
• Adjust the tilt angle by aligning it in increments of 10° with the supports on the left and right of the lens unit.
• There are cases in which infrared illumination is obstructed by external camera parts when specific viewing angles are
used.
• When using the sunshade cover, setting the tilt angle at 30° or less may cause the sunshade cover to be visible in the
video image, infrared reflections, and auto-day-night switching problems.
❷
❸
❶
Wall Installation
0°
30°
Installing the Camera
1
Ceiling Installation/Wall Installation
Using the template, make holes for affixing the camera unit.
1-1 1-2
a
a
Ceiling Installation
Wall Installation
b
a. Template b. Ceiling plate
When using the composite pipe
The composite pipe (3/4 inch NPSM threaded hole)
can be connected to the connection slot.
Wrap the sealing tape around where the pipe
connects as necessary to prevent rainwater or other
moisture from seeping in, clear away any debris and
then tighten it firmly. Also, apply silicon sealant or a
similar substance as necessary to seal the pipe tightly
after attachment.
When using the composite pipe, the included multi-
cable cannot be used.
10 mm (0.39 in.) or more
Ceiling pendant mounting
Mount using the Pendant Mounting Kit (sold
separately).
For details please refer to the Installation Guide
included with the kit.
* Included
with Pendant
Mounting Kit
M4* × 4
M3*
Attaching to a junction box
Attach the ceiling plate to the junction box after confirming the fixing holes locations with the external
dimensions diagram.
2
c
d
1
M4
Screws (included)
2
c. Safety wire d. LAN cable
M4
Screws (included)
3 4
1
2
3
Attach it in two places, using the dedicated wrench.
Attach the camera to the ceiling plate
5
e. Waterproof packing f. Zip tie
Attach the waterproof packing while firmly
pressing and spreading it so that there are no
gaps.
The zip tie is intended for waterproofing, so ensure
that it is tightly fastened. Snip the base of the
protruding portion, so that the tip of the zip tie is no
longer pointed.
1 2
e
f
9
Setting zoom and focus with the installation adjustment switch
Note
The LED will light up, while the zoom
and focus are being adjusted.
To zoom, incline the switch
in the [W] or [T] direction.
Push to adjust focus.
10
Tighten the tilt angle fixing screws (in 2 locations)*, and detach the analog video cable.
* Recommended tightening torque: 0.6 N m
11 12
Press the reboot switch to reboot the camera.
Attaching the dome cover.
Note
• Please be sure that the LED is off, before
rebooting the camera.
• A few minutes after this operation has been
completed, the camera will be rebooted.
• The camera can be rebooted from the camera’s
Setting Page (please refer to “Operation Guide”).
Dedicated
wrench
Attaching the sunshade cover (sold separately)
Dedicated wrench
Resetting the Camera
Resetting
To restore factory settings, follow these steps.
1) Incline the installation adjustment switch to the [RESET] position and press
the reboot switch with a pointed object.
2) Keep inclining the installation adjustment switch for at least three seconds,
release the reboot switch.
3) After the LED starts to blink, release the installation adjustment switch. When
the blinking has stopped, the unit has finished resetting.
Connecting the Camera
Multi-Cable
To prevent cable connections from shorting out, wrap each individual connection with insulating tape, and then
wrap all of the cables with waterproofing tape.
IN (Black)
OUT (White)
RJ45 Coupler (included)
1
3
1
8
1
2
3
4
1
8
3
Power Connection
Power can be supplied to the camera in the three ways described below. Please be sure to read the user manual
for the dedicated power supply before use.
Note
• Power supply should conform to all local codes.
• The power supply should also comply with IEC/UL60950-1 (SELV/LPS) standards.
• Please use 24 V AC or PoE+ as a power source when using the Heater Unit HU652-VB (sold separately). PoE, 12 V DC
and AC Adapters cannot be used.
PoE+/PoE (Power over Ethernet)
Power can be supplied to the camera by using a LAN cable connected to a PoE+/PoE HUB that conforms to the
IEEE802.3at Type2 (PoE+)/Type1 (PoE) standard.
Power can also be supplied to the camera by using the included multi-cable 1.
Important
• Check with your dealer for more information about PoE+/PoE HUB and Midspan technology.
Midspan (a LAN cable power supply device) is a device that, like a PoE+/PoE HUB, supplies power to the camera via a
LAN cable.
• Some PoE+/PoE HUBs allow the limitation of power for each port, but applying limits may interfere with performance. If
using this type of PoE+/PoE HUB, do not limit the operating power.
• Some PoE+/PoE HUBs have limits for the total power consumption for the ports which can interfere with performance
when multiple ports are in use. For more information, check the instruction guide for your PoE+/PoE HUB.
• When the camera is connected to both a PoE+/PoE HUB and an external power supply (12 V DC or 24 V AC), power will
be supplied in the following order of precedence.
External power supply (24 V AC) > PoE+/PoE HUB > External power supply (12 V DC)
However, when connecting power from both, certain combinations could cause problems such as unstable network
connections. If a problem arises, disable one of the power supplies.