Chief Impact On-Wall Kiosk User Manual

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Chief Impact On-Wall Kiosk Manual

Chief Impact Manual

INSTALLATION INSTRUCTIONS

49"/50"/55" Landscape Wall Kiosks

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French Product Description

LW49/50/55Ux

LW49/50/55Ux Installation Instructions

DISCLAIMER

Legrand | AV and its affiliated corporations and subsidiaries

(collectively “Legrand | AV”), intend to make this manual

accurate and complete. However, Legrand | AV makes no claim

that the information contained herein covers all details,

conditions or variations, nor does it provide for every possible

contingency in connection with the installation or use of this

product. The information contained in this document is subject

to change without notice or obligation of any kind. Legrand | AV

makes no representation of warranty, expressed or implied,

regarding the information contained herein. Legrand | AV

assumes no responsibility for accuracy, completeness or

sufficiency of the information contained in this document.

Chief® is a registered trademark of Legrand AV Inc.

DEFINITIONS

MOUNTING SYSTEM: A MOUNTING SYSTEM is the

primary Chief product to which an accessory and/or component

is attached.

ACCESSORY: AN ACCESSORY is the secondary Chief

product which is attached to a primary Chief product, and may

have a component attached or setting on it.

COMPONENT: A COMPONENT is an audiovisual item

designed to be attached or resting on an accessory or mounting

system such as a video camera, CPU, screen, display,

projector, etc.

WARNING: A WARNING alerts you to the possibility of

serious injury or death if you do not follow the instructions.

CAUTION: A CAUTION alerts you to the possibility of

damage or destruction of equipment if you do not follow the

corresponding instructions.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: Failure to read, thoroughly understand, and

follow all instructions can result in serious personal injury,

damage to equipment, or voiding of factory warranty! It is the

installer’s responsibility to make sure all mounting systems

are properly assembled and installed using the instructions

provided.

WARNING: Failure to provide adequate structural strength

for this mounting system can result in serious personal injury

or damage to equipment! It is the installer’s responsibility to

make sure the structure to which this mounting system is

attached can support five times the combined weight of all

equipment. Reinforce the structure as required before

installing the mounting system.

WARNING: Exceeding the weight capacity can result in

serious personal injury or damage to equipment! It is the

installer’s responsibility to make sure the weight of

components attached to swing door does not exceed:

•LW49/50/55Ux Models: 125 lbs (56.7 kg)

Removable storage panel capacity: 15 lbs (6.8 kg)

The extended position is for installation and service only.

WARNING: Use this mounting system only for its intended

use as described in these instructions. Do not use

attachments not recommended by the manufacturer.

WARNING: Never operate this mounting system if it is

damaged. Return the mounting system to a service center for

examination and repair.

WARNING: Do not use this mounting system outdoors.

IMPORTANT ! :

The LW49/50/55Ux landscape wall kiosks are

designed to be mounted to:

• a bare 8" concrete or 8"x8"x16" concrete block wall; or

• a 2" x 4" wood studs (16" on center maximum) wall with

a maximum drywall thickness of 5/8"; or

• a steel stud (16" on center maximum) wall with a

maximum drywall thickness of 5/8"; or

• a 3/4" thickness plywood-backed, wood or steel stud

wall (24" on center) covered with drywall having a

maximum thickness of 5/8".

NOTE: The kiosks have an adjustable depth of 3" to 5".

NOTE: Available monitor space reduced by 0.25" (6.25mm) for

kiosks with glass installed.

--SAVE THESE INSTRUCTIONS--

Installation Instructions LW49/50/55Ux

TABLE OF CONTENTS

DISCLAIMER .............................................................................. 2

IMPORTANT SAFETY INSTRUCTIONS .................................... 2

TABLE OF CONTENTS .............................................................. 3

DIMENSIONS ............................................................................. 4

LEGEND ..................................................................................... 5

TOOLS REQUIRED FOR INSTALLATION ................................. 6

PARTS ........................................................................................ 6

ASSEMBLY AND INSTALLATION .............................................. 7

Preparing Rear Frame ..................................................... 7

Locate Mounting Site ....................................................... 7

Installing Rear Frame ...................................................... 7

Attaching Flat Panel ......................................................... 9

Cabling ............................................................................. 12

Fastener Installation Methods .......................................... 12

Wood Stud.......................................................... 12

Concrete............................................................. 12

Steel Stud........................................................... 13

Site Requirements for Wood or Steel Stud ..................... 14

LW49/50/55Ux Installation Instructions

DIMENSIONS

COOLING SLOTS

TOP AND BOTTOM

LATCH RELEASE

LATCH LOCKOUT

SCREW

.63

15.9

REVEAL

8.1

205.6

SERVICE

EXTENSION

BOTTOM LOCKOUT

SCREW LOCATIONS

NOTES:

1. AVAILABLE MONITOR SPACE REDUCED

BY .25[6.25mm] FOR KIOSKS WITH GLASS

INSTALLED

2. STORAGE PANEL CAN BE REMOVED AND

INSTALLED ON EITHER SIDE OF THE KIOSK IF

REQUIRED.

LW49Ux

DIMENSIONS: INCHES

[MILLIMETERS]

COOLING SLOTS

TOP AND BOTTOM

LATCH RELEASE

LATCH LOCKOUT

SCREW

.63

15.9

REVEAL

8.1

205.6

SERVICE

EXTENSION

BOTTOM LOCKOUT

SCREW LOCATIONS

NOTES:

1. AVAILABLE MONITOR SPACE REDUCED

BY .25[6.25mm] FOR KIOSKS WITH GLASS

INSTALLED

2. STORAGE PANEL CAN BE REMOVED AND

INSTALLED ON EITHER SIDE OF THE KIOSK IF

REQUIRED.

DIMENSIONS: INCHES

[MILLIMETERS]

LW50Ux

Installation Instructions LW49/50/55Ux

DIMENSIONS--continued

LEGEND

COOLING SLOTS

TOP AND BOTTOM

LATCH RELEASE

LATCH LOCKOUT

SCREW

.63

15.9

REVEAL

8.1

205.6

SERVICE

EXTENSION

BOTTOM LOCKOUT

SCREW LOCATIONS

NOTES:

1. AVAILABLE MONITOR SPACE REDUCED

BY .25[6.25mm] FOR KIOSKS WITH GLASS

INSTALLED

2. STORAGE PANEL CAN BE REMOVED AND

INSTALLED ON EITHER SIDE OF THE KIOSK IF

REQUIRED.

LW55Ux

DIMENSIONS: INCHES

[MILLIMETERS]

Phillips Screwdriver

Destornillador Phillips

Kreuzschlitzschraubendreher

Chave de fendas Phillips

Cacciavite a stella

Kruiskopschroevendraaier

Tournevis à pointe cruciforme

Open-Ended Wrench

Llave de boca

Gabelschlüssel

Chave de bocas

Chiave a punte aperte

Steeksleutel

Clé à fourche

Drill Hole

Perforar

Bohrloch

Fazer furo

Praticare un foro

Gat boren

Percez un trou

Hex-Head Wrench

Llave de cabeza hexagonal

Sechskantschlüssel

Chave de cabeça sextavada

Chiave esagonale

Zeskantsleutel

Clé à tête hexagonale

LW49/50/55Ux Installation Instructions

TOOLS REQUIRED FOR INSTALLATION

PARTS

7/32" (wood studs)

1/2"

5/32" (security)

5/16" (concrete)

1/2" (steel studs)

[included]

1/2" (steel studs)

Hardware Bag -

Wall Hardware Hardware Bag - Monitor Interface Hardware

Hardware Bag -

Security/Swap Hardware

AA (8)

5/16 x 2-1/2"

AB (8)

5/16"

AC (4)

1/4-20

SnapToggle

AD (4)

AE (4)

1/4-20 x 1-3/4"

1/4"

BA (4)

M4 x 12mm

BD (4)

M5 x 12mm

BG (4)

M6 x 12mm

BJ (4)

M8 x 12mm

BB (4)

M4 x 25mm BC (4)

M4 x 50mm

BE (4)

M5 x 25mm

BF (4)

M5 x 50mm

BH (4)

M6 x 25mm

BI (4)

M6 x 50mm

BK (4)

M8 x 25mm

BL (4)

M8 x 50mm

BM (8)

.750x.344x.500"

BO (4)

[universal

washer]

CA (1)

B (1)

[Outer cover/carrier frame]

(LW50Ux shown

as example)

BN (8)

.750x.323x.250"

AF (8)

UX10x60R

NOTE: Letters match markings on hardware bags

CC (4)

10-24 x 3-1/2"

A (1 roll)

[1/2" wide gasket strip]

5/32"

(security)

CB (3)

10-24 x 3/8"

CD (2)

[Thumb nut]

C (1)

[Rear frame/scissors assembly]

(LW50Ux shown

as example)

Installation Instructions LW49/50/55Ux

ASSEMBLY AND INSTALLATION

Preparing Rear Frame

1. Remove kiosk rear frame (B) from the packaging and place

on a flat surface. (See Figure 1)

Figure 1

NOTE: The kiosks ship with the removable storage panel

already in place in one of two mounting positions. The

panel may be removed to add components as required,

and then reinstalled in either location. (See instructions

included with the panel.)

The storage panel latch is spring-loaded. To remove

the panel, squeeze the latch on lower end tabs and

slide the panel up and out of the slots on the rear

frame.

Install AV component(s) to the panel using the

hardware and instructions included with the

component(s). Either screws or cable ties may be

used to fasten component(s) to the panel.

To reinstall the panel, slide the panel end without

latches up into the slots on one side of the rear frame

opening. Pivot panel in and slide it down toward the

slots on lower side of the rear frame panel opening.

The panel will snap into the slots, securing it to the

rear frame.

Locate Mounting Site

WARNING:

IMPROPER INSTALLATION CAN LEAD TO

MOUNT FALLING CAUSING SEVERE PERSONAL INJURY

OR DAMAGE TO EQUIPMENT! It is the installers responsibility

to make certain the structure to which the mount is being

attached is capable of supporting five times the combined

weight of all

components attached to cover

•LW49/50/55Ux Models: 125 lbs (56.7 kg)

Removable storage panel capacity: 15 lbs (6.8 kg).

(See Figure 2)

Figure 2

Installing Rear Frame

The LW49/50/55Ux landscape wall kiosk mounts are designed

to be mounted to:

• a bare 8" concrete or 8"x8"x16" concrete block wall; or

• a 2" x 4" wood studs (16" on center minimum) wall with

a maximum drywall thickness of 5/8"; or

• a steel stud (16" on center minimum to 24" on center

maximum) wall with a maximum drywall thickness of

5/8".

• a 3/4" thickness plywood-backed, wood or steel stud

wall (24" on center) covered with drywall having a

maximum thickness of 5/8".

Table 1: Fastener Information

IMPORTANT ! : When installing the rear frame it is

preferable to use all possible available attachment points.

• The rear frame must be installed to a MINIMUM

of two studs, one located between the scissors

mechanism, and one to the next stud on either the

left or right. (See Figure 3) and (See Figure 4).

IMPORTANT ! :

1. Determine the horizontal center of the rear frame, and

where it should be located on the wall.

• For wood or steel stud walls, use a level and mark the

(B)

Removable

storage panel

WALL

TYPE

PILOT

HOLE

FASTENERS (see PARTS

drawing)

Steel

stud /

Wood

stud

1/2"

7/32"

- 1/4-20 x 1-3/4" Phillips screw (AD)

- 1/4" washer (AE)

- 1/4-20 Snap toggle (AC)

- 5/16 x 2-1/2" hex head lag (AA)

- 5/16" washer (AB)

Concrete 3/8" x 3-1/4" - 5/16 x 2-1/2" hex head lag (AA)

- 5/16" washer (AB)

- Fischer Anchor UX10x60R (AF)

LW49/50/55Ux Models

Weight Capacity:

15 lbs (6.8 kg)

Removable storage panel

LW49/50/55Ux Installation Instructions

uppermost locations over studs for attachment a

minimum of 16" apart and a maximum of 24" apart.

(See Figure 3) and (See Figure 4)

• For concrete walls, use a level and mark the uppermost

locations for attachment as far apart as possible to

provide maximum stability. (See Figure 3) and (See

Figure 4)

2. Drill one pilot hole (see Table 1 for size) at locations marked

in Step 1 (See Figure 3) and (See Figure 4) and follow

fastener information (appropriate for wall type) located in

Table 1.

IMPORTANT ! : Refer to Fastener Installation Methods

(located in Appendix at end of Installation Instructions)

for details on installing product into various wall types.

Figure 3

Figure 4

16" on-center

studs

At a minimum, the stud

MUST be used for mounting

between scissors

along with the next stud on

either the left or right

Center rear frame over desired location on wall

16"

x 2

1 2

Upper

attachment

area

24" on-center

studs

At a minimum, the

Center rear frame over desired location on wall

stud between scissors

MUST be used for

mounting along with

the next stud on

either the left or right

24"

x 2

Upper

attachment

area

Installation Instructions LW49/50/55Ux

IMPORTANT ! : Attaching the rear frame requires a

minimum of 8 wall fasteners.

IMPORTANT ! : (OPTIONAL) For additional rigidity in the

installation, use a Snap-Toggle (AC) at each corner of the

rear frame if it is not attached to the studs at those points.

(See Figure 3) and (See Figure 4).

Figure 5

3. Partially install fasteners into wall, but do not completely

tighten to wall.

4. Hang rear frame, aligning upper mounting slot clearance

holes over fasteners and adjust side-to-side for proper

location. (See Figure 5)

5. Tighten fasteners to secure rear frame to wall at upper

mounting slots.

6. Drill six remaining pilot holes (see Table 1 for size) at

attachment locations and follow fastener information

(appropriate for wall type) located in Table 1. (See Figure 5)

7. Tighten six fasteners to secure rear frame to wall at middle

and lower mounting slots.

IMPORTANT ! : (OPTIONAL) For additional rigidity in the

installation, use a Snap-Toggle (AC) at each corner of the

rear frame if it is not attached to the studs at those points.

(See Figure 6)

IMPORTANT ! : Refer to Fastener Installation Methods

(located in Appendix at end of Installation Instructions)

for details on installing snap toggles and related

fasteners into various wall types.

Figure 6

Attaching Flat Panel

1. Remove and SAVE four Phillips screws, loosen four thumb

nuts and remove carrier frame from outer cover. (See

Figure 7)

Figure 7

x 2

[16" on-center attachment

shown as example only] Mounting

slots

Clearance holes

(across top of

rear frame)

Insert snap-toggles at arrows

[For Wood and Steel Stud Walls Only]

x 4

Thumb

nut

Carrier

frame

Outer cover

LW49/50/55Ux Installation Instructions

2. Clean the inside edge of the outer cover (approximately one

inch depth around entire opening) with an alcohol wipe or

something similar, and let dry. (See Figure 8)

3. Install gasket strip (B) around inside edge of outer cover

opening. (See Figure 8)

NOTE: Do not install gasket strip right up to edge. The gasket

strip should be placed approximately 1/16" away from

opening.

Figure 8

4. Carefully lay flat panel face down into the depth-adjustable

outer cover. (See Figure 9)

Figure 9

5. Center flat panel on opening within outer frame in both

vertical and horizontal directions.

NOTE: Measuring from inside edges to display edges assists

in centering the display within opening.

WARNING: IMPROPER INSTALLATION CAN LEAD TO

DISPLAY FALLING CAUSING SERIOUS PERSONAL

INJURY OR DAMAGE TO EQUIPMENT! Using screws of

improper size may damage your display. Properly sized

screws will easily and completely thread into display

mounting holes. If spacers are required, be sure to use longer

screws of the same diameter.

6. Select screw diameter by examining hardware (BA-BL) and

comparing with mounting holes on flat panel.

7. Select spacers:

• Spacers are NOT required if mounting holes are not

recessed and carrier frame can lay flat against flat

panel.

•Spacers (BM, BN) ARE required if mounting holes are

recessed, or if protrusions prevent carrier frame from

laying flat.

• Spacers may also be used between the carrier frame

and flat panel to create more space for AV

components, or to accommodate thinner flat panels.

(See Depth Adjustment section for further

information.)

8. Select screw length:

• By hand, insert SHORTEST length screw of selected

diameter (BA, BD, BG, or BJ) through universal washer

(BO--if required), carrier frame, spacer (BM, BN--if

required), into flat panel mounting hole. Do NOT thread

screw into hole at this time.

IMPORTANT ! : The M8 screws do NOT require a

washer. Use the universal washer (BO) ONLY with the

M4, M5 or M6 screws.

• Proper screw length requires base of screw head to

protrude above flat washer a distance equal to or

greater than the screw diameter. If screw length is

inadequate, select longer screw. Select shortest screw

which will protrude the required distance.

9. Place carrier frame onto back of flat panel and match the

VESA pattern on flat panel to the carrier frame mounting

slots. Also match the threaded studs in outer frame to the

hooks on the carrier frame. (See Figure 10)

10. Use selected screws (BA-BL), washers (BO--if required),

and spacers (BM, BN--if required), to connect carrier frame

to back of flat panel. (See Figure 10)

Figure 10

(B)

Outer cover

Leave approximately

1/16" space between

edge of opening

(B)

Gasket

strip

and gasket strip

Depth-adjustable

outer cover

Flat panel

NOTE: Use universal washer (BO)

(BO)

(BM and/or BN)

(BA-BL) x 4

Outer

cover

ONLY with M4, M5 or

M6 screws.

Carrier

frame

[Flat panel not shown]

Installation Instructions LW49/50/55Ux

NOTE: The outer cover depth may be adjusted between

3" - 5" to make room for a variety of different flat panel

thicknesses. (See Figure 11)

• This outer cover adjustable depth can also be used to

make more space between the back of the flat panel

and wall for AV component storage.

• The 4 Phillips screws removed in Step 1 can be

replaced with four 10-24 x 3-1/2" Phillips screws (CC)

for larger depth adjustments.

Figure 11

11. Tighten thumb nuts over threaded studs in four locations on

the hinged frame. (See Figure 11)

12. Replace and fasten four Phillips screws which were

removed in Step 1, OR replace the removed screws with

four 10-24 x 3-1/2" Phillips head screws (CC) to allow for a

larger depth adjustment of the outer frame. (See Figure 11)

13. Extend lower braces (on scissors assembly) so that they

prop against bottom edge of the rear frame. (See Figure 12)

Figure 12

14. Carefully lift (using two people) the outer cover/carrier frame

with attached flat panel.

15. Hang outer cover/carrier frame over scissors assembly on

rear frame, ensuring that studs on carrier frame line up with

holes on scissors assembly. (See Figure 16)

16. Fasten thumb nuts (CD) over studs to connect. (See

Figure 16)

Figure 13

17. Push in outer cover until latched into rear frame.

18. Add one 10-24 x 3/8" button head security screw (CB) in hole

on top, AND two security screws in two holes on bottom to

lock door. (See Figure 14)

Figure 14

Thumb nuts x 4

Previously

(CC) x 4

removed OR

[Flat panel not shown]

Two washers

should remain

between hook

and outside

panel

Lower braces

Hanging points

Studs

Line up studs

with holes

[View from rear]

Carrier

frame

Rear

frame

Fasten thumb nuts (CD)

over studs

Upper locking point

Lower locking

points

[Top view]

[Bottom view]

LW49/50/55Ux Installation Instructions

Cabling

1. Cables may be placed in the rear frame areas outside of

the scissors assembly (gray) areas. (See Figure 15)

IMPORTANT ! : Do NOT place cables where they may

move between the scissors assembly. Damage to cables

may occur. (See Figure 15)

Figure 15

Fastener Installation Methods

IMPORTANT ! : See Table 1 for appropriate hardware

and pilot hole sizes for various wall types.

Wood Stud

1. Use one 5/16" x 2-1/2" hex flange head lag bolt (AA) and

one 5/16" washer (AB) through product and into pilot hole.

(See Figure 16)

2. Repeat for remaining pilot holes.

Figure 16

Concrete

1. Install one UX10x60R anchor (AF) into each pilot hole using

a hammer, making sure that the anchor is flush with the wall.

(See Figure )

2. Use one 5/16" x 2-1/2" hex flange head lag bolt (AA) and

one 5/16" washer (AB) through product into each anchor in

wall. (See Figure )

3. Repeat for remaining pilot holes.

Figure 17

Keep cables away from scissors

assembly area (gray areas)

(AA) x 8

(AB) x 8

(AA)

(AF)

(AB)

Installation Instructions LW49/50/55Ux

Steel Stud

IMPORTANT ! : See Site Requirements for Steel Stud

Installation section before proceeding with Steel Studs

installation to ensure installation site meets requirements!

The drywall must have a minimum thickness of 1/2"!

1. Hold metal channel on anchor (AC) flat alongside plastic

straps and slide channel through hole. (See Figure 18)

Figure 18

2. Holding plastic straps on anchor (AC), pull anchor away from

wall until channel rests flush behind wall making sure anchor

channel is positioned vertically on drywall, or steel stud (if

present). (See Figure 19)

3. Slide plastic cap on anchor (AC) towards wall until flange of

cap is flush with wall. (See Figure 19)

Figure 19

4. Snap off plastic straps on anchor at wall by pushing side to

side, snapping off straps level with flange of plastic cap.

(See Figure 20)

Figure 20

5. Line up anchor with attachment point.

6. Insert 1/4-20 x 1-3/4" Phillips pan head screw (AD) through

1/4" washer (AE), corresponding mounting hole in wall

bracket and into anchor (AC), and tighten until flush against

wall bracket. DO NOT over tighten! (See Figure 21)

Figure 21

(AC)

Drywall

Plastic straps

(AC)

Plastic cap

Drywall

Anchor metal channel

Steel stud

(side view)

(if present)

Plastic straps

Drywall

Anchor metal channel

Plastic cap

Steel stud

(side view)

(if present)

Drywall

Anchor metal channel

(AD) x 4

Steel stud

(AE) x 4

(side view)

Wall bracket

(if present)

LW49/50/55Ux Installation Instructions

Site Requirements for Wood or Steel Stud

Figure 22

There must be a minimum of

1-7/8" (48mm) clearance

inside wall

If back side of wall is unfinished,

to a minimum of one stud left

*Steel stud type and structural strength must conform to the North American Specification for the

Design of Cold-Formed Steel Structural Members. [362 S 125 18, C-Shaped, S-Stud Section]

drywall must be installed

and right of the stud(s) being used

to install the mount. Drywall must be

secured to studs with screws a

maximum of 12" (305mm) apart

down center of stud.

Wood stud (2 x 4) or Steel stud* (2 x 4 / 25ga minimum)

Plywood

3/4" minimum thickness

5/8" maximum drywall thickness

(Both Sides of Stud)

Drywall

1/2" minimum

Drywall Thickness

(Both Sides of Stud) plywood-covered with drywall

having maximum thickness of 5/8"

Plywood-covered

Studs

Drywall-covered

Studs

Steel Studs ONLY

24" on-center

[Steel Stud] FRONT

Installation Instructions LW49/50/55Ux

LW49/50/55Ux Installation Instructions

USA/International A 6436 City West Parkway, Eden Prairie, MN 55344

P800.582.6480 / 952.225.6000

F877.894.6918 / 952.894.6918

Europe A Franklinstraat 14, 6003 DK Weert, Netherlands

P+31 (0) 495 580 852

F+31 (0) 495 580 845

Asia Pacific A Office No. 918 on 9/F, Shatin Galleria

18-24 Shan Mei Street

Fotan, Shatin, Hong Kong

P852 2145 4099

F852 2145 4477

8800-003219 Rev00

2020 Legrand | AV

www.legrandav.com

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