Da-Lite 38797L User Manual
Displayed below is the user manual for 38797L by Da-Lite which is a product in the Projection Screens category. This manual has pages.
INSTRUCTION BOOK FOR
Tensioned Contour® Electrol®
2
Tools Required for Installation
Important Safety Instructions
When using your video equipment, basic safety precautions
should always be followed, including the following:
1. Read and understand all instructions before using.
2. Position the cord so that it will not be tripped over, pulled, or
contact hot surfaces.
3. If an extension cord is necessary, a cord with a current rating
at least equal to that of the appliance should be used. Cords
rated for less amperage than the appliance may overheat.
4. To reduce the risk of electric shock, do not disassemble this
appliance. Contact an authorized service dealer when repair
work is required. Incorrect reassembly can cause electric
shock when the appliance is used subsequently.
5. The use of an accessory attachment not recommended by
the manufacturer may cause a risk of ire, electric shock, or
injury to persons.
6. Failure to provide adequate structural strength for this
component can result in serious personal injury or damage
to equipment! It is the installer’s responsibility to make sure
the structure to which this component is attached can
support the weight of all equipment. Reinforce the structure
as required before installing the component.
7. Use this projection screen only for its intended use as
described in these instructions. Do not use attachments not
recommended by the manufacturer.
Save These Instructions
Pre-Installation
1. Carefully unpack screen and remove outer wrapping
from case.
2. Set aside the Installation Kit. Items inside will be used during
installation.
#2 Phillips Screwdriver
1/8” Hex Key
(included)
Original Instructions
Disclaimer
Milestone and its ailiated corporations and subsidiaries
(collectively "Milestone"), intend to make this manual accurate
and complete. However, Milestone makes no claim that the
information contained herein covers all details, conditions or
variations, nor does it provide for every possible contingency in
connection with the installation or use of this subject to change
without notice or obligation of any kind. Milestone makes no
representation of warranty, expressed or implied, regarding the
information contained herein. Milestone assumes no
responsibility for accuracy, completeness or suiciency of the
information contained in this document.
Da-Lite® is a registered trademark of Milestone AV Technologies.
All rights reserved.
3
NOTE: Carefully unpack screen. Use supplied 1/8" hex key to
remove silver shipping brackets attached to slat and screen case.
There are three ways to install the Tensioned Contour Electrol —
Wall Mount, Ceiling Mount, or Ceiling Hook. Procedures for each
method are as follows:
Wall Mount
1. Using a #2 Phillips screwdriver, loosen the two stop screws
and remove the wall mount bracket from the back side of
the case (Figure 1).
NOTE: The ceiling lush mount and ceiling hook mount
brackets are attached to the top side of the case. These
brackets are not necessary for wall mounting and can be
removed at this time.
2. Secure the wall mount bracket to the wall at the desired
height. The wall mount bracket should be fastened to the
wall studs or some reinforcement within the wall. Concrete
or brick walls require special fasteners and anchors. Allow at
least 3” above the wall mount bracket to be able to position
the case on the bracket (Figure 2).
3. Make sure the bracket is level.
4. Hang the screen case on the wall mount bracket as shown
in Figure 2. Be sure the case is fully seated on the bracket.
5. Tighten the two stop screws against the wall mount bracket
using a #2 Phillips screwdriver (Figure 1).
Installation
Figure 1
2 ⁄"
5 ⁄"
2 ⁄"
6 ⅜" Case Hook
Slat Bar
Wall Mount
Bracket
Stop Screws
Wall Mount
Bracket
Wall
Figure 2
4
Installation (continued)
1/4 X 5/8"
Flat Head Screw
Ceiling Hook Bracket
1/4 X 5/8"
Flat Head Screw
Figure 4
Figure 3
Ceiling Flush Mount
1. The ceiling hook brackets are attached to the top side of the
housing. They must be removed prior to ceiling lush mount.
NOTE: Do not remove the wall mount bracket, even if you
are not using it for mounting. This provides structural
stability
to the case.
2. Using a #2 Phillips screwdriver, loosen the four 1/4”x 5/8”
screws holding the ceiling lush mount brackets (Figure 3).
3. Slide the ceiling lush mount brackets so that the mounting
holes extend beyond the ends of the case. All four 1/4”x 5/8”
screws must remain within the channels.
4. Tighten the four 1/4”x 5/8” screws holding the ceiling
lush mount brackets (Figure 3).
5. Before mounting your Tensioned Contour Electrol, be
sure the ceiling has adequate reinforcement.
6. Hold the screen case up to the ceiling and mark the hole
locations. The brackets have a set of front holes and a set of
rear holes. Attach the Tensioned Contour Electrol using the
appropriate hardware for your ceiling type. It is best to use
at least one hole in each set.
Ceiling Hook Mount
1. The ceiling hook mount brackets are tied together and
attached to the ceiling lush mount bracket at one end of
the case. Remove the ceiling hook mount brackets.
2. Remove the ceiling lush mount brackets using a #2 Phillips
screwdriver. See Figure 3. Retain four 1/4”x 5/8” screws.
NOTE: Do not remove the wall mount bracket, even if you
are
not using it for mounting. This provides structural stability
to the case.
3. The top of the screen case has two channels with threaded
nuts that slide the length of the case. Attach the two ceiling
hook mount brackets using the 1/4”x 5/8” screws and
threaded nuts, two per bracket. The brackets can be
attached anywhere within 12" of the ends of the case (Figure
4).
4. Before hanging your Tensioned Contour Electrol, be sure
the ceiling has adequate reinforcement.
5. Using the holes in the ceiling hook brackets, hang the
Tensioned Contour Electrol using the appropriate hardware
and fasteners for your ceiling type.
5
Electrical Installation
1. Open the junction box on the left end of the case using a
#2 Phillips screwdriver. Install electrical connections that
apply to your unit. Make sure to review the wiring diagram
for proper hook up. Replace the junction box cover.
NOTE: Must be installed in accordance with the
requirements of the Local Building Codes, the Canadian
Electrical Code (CEC), CAN/CSA C22.1 and the National
Electric Code (NEC), NFPA 70.
2. Test installation by running screen up and down a few times.
Be prepared to stop screen should any objects obstruct the
movement of the screen. To prevent damage to the motor,
the standard duty cycle is 1 minute on and 3 minutes of.
Figure 5
Junction
Box Cover
6
RJ45
Receptacle
RJ22
Output
RJ22
Inputs
Up (Dry Contact)
Down (Dry Contact)
Common (Both)
Bus (Bus)
5V (Bus)
UP
STOP
DOWN
BUS
COM
5V
Front of
Wall Switch
Bus
UP
STOP
DOWN
BUS
COM
5V
Led
Up Limit
Tactile Button
Down Limit
Tactile Button
Back of
Wall Switch
Tensioned Contour® Electrol® Installation for 120V Screens
RJ22 Pin-Outs (Tab Is Facing Down)
Standard RJ22 can be used in place of RJ14 cable
Bus (RP Data)
+12V
RQ Clock
RQ Data
+5V
Ground
Yellow
Red
Green
Black
White
Blue
RJ45 Pin-Outs (Tab Is Facing Down)
+12V
Manual 2
Ground
Manual 1
RQ Clock
Bus (RP Data)
RQ Data
+5V
Blue
Green
Yellow
Red
Black
Orange
Purple
Brown
120V Wiring Diagram
3-conductor 2024 gauge wire can be used in place of the
supplied RJ14 cable to connect the wall switch. Connect the BUS
terminals on the wall switch to the corresponding BUS terminals
on the splitter board.
IMPORTANT NOTE: The wall switch is REQUIRED to make any
limit switch adjustments, EVEN if a third party control system is
used. Therefore, it is advised to wire the switch or provide a
3-conductor connection that is accessible.
UP
STOP
DOWN
BUS
COM
5V
Power Input 120VAC / 60Hz
Green (Ground)
(Ground–Must be Connected
to Building Ground)
Black
(Hot)
White
(Common)
Power
Wire
Data
Cable
RJ45 Jack
RJ22 Jack
(Connection to
Wall Switch)
RJ22
Jack
RJ14 Pin-Outs (Tab Is Facing Down)
Supplied RJ14 cable
Bus (RP Data)
RQ Data
+5V
Ground
White
Green
Red
Black
Installation Video
To view a video of this installation,
visit http://youtu.be/t2ZQ9PVAhEg
or use the QR code below.
7
RJ45
Receptacle
RJ22
Output
RJ22
Inputs
Up (Dry Contact)
Down (Dry Contact)
Common (Both)
Bus (Bus)
5V (Bus)
UP
STOP
DOWN
BUS
COM
5V
Front of
Wall Switch
Bus
UP
STOP
DOWN
BUS
COM
5V
Led
Up Limit
Tactile Button
Down Limit
Tactile Button
Back of
Wall Switch
UP
STOP
DOWN
BUS
COM
5V
Power Input 120VAC / 60Hz
Green (Ground)
(Ground–Must be Connected
to Building Ground)
Black
(Hot)
White
(Common)
Power
Wire
Data
Cable
RJ45 Jack
RJ22 Jack
(Connection to
Wall Switch)
RJ22
Jack
Tensioned Contour® Electrol® Installation for 120V Screens
5/12 Volt
Screen Trigger
on Projector
Black
Red
VPI Trigger
Module
120V Wiring Diagram with Optional Built-In Video Projector Interface
CAUTION: The projector must be turned of before
connecting the trigger wires to the projector. Failure to
do so may damage the controller.
ATTENTION: Le projecteur doit être éteint avant de
brancher les ils de déclenchement à celui-ci. Tout
manquement à cette instruction pourrait endommager
le contrôleur.
Use 2-conductor 1824 gauge wire to extend the low voltage
connection from the projector’s 5 or 12-volt screen trigger output
to the length required to reach the VPI. When extending the low
voltage connection from the projector’s screen trigger output
polarity does not matter. The red and black wires from the VPI
are interchangeable.
IMPORTANT NOTE: The wall switch is REQUIRED to make any
limit switch adjustments, EVEN if a third party control system is
used. Therefore, it is advised to wire the switch or provide a
3-conductor connection that is accessible.
3-conductor 2024 gauge wire can be used in place of the
supplied RJ14 cable to connect the wall switch. Connect the BUS
terminals on the wall switch to the corresponding BUS terminals
on the splitter board.
8
240V Wiring Diagram
IMPORTANT NOTE: The wall switch is REQUIRED to make any
limit switch adjustments, EVEN if a third party control system is
used. Therefore, it is advised to wire the switch or provide a
4-conductor connection that is accessible.
Tensioned Contour® Electrol® Installation for 240V Screens
ILT RJ9 Pin-Outs (Tab Is Facing Down)
Ground Common
IR or Up
+5V
Data or Down
Red
Green
White
Black
240V Wiring Diagram with Optional Built-in Video Projector Interface
CAUTION: The projector must be turned of before
connecting the trigger wires to the projector. Failure to
do so may damage the controller.
ATTENTION: Le projecteur doit être éteint avant de
brancher les ils de déclenchement à celui-ci. Tout
manquement à cette instruction pourrait endommager le
contrôleur.
1. Use 2-conductor 2024 gauge wire to extend the low voltage
connection from the projector’s 5 or 12-volt screen trigger
output to the length required to reach the VPI. When
extending the low voltage connection from the projector’s
screen trigger output, be sure to maintain the proper polarity.
The red wire from the VPI is the “signal” and the black wire
from the VPI is the “ground”.
2. Connect the wires from the VPI that are labeled “Low Voltage
Connection” to the end of the extended screen trigger wires
above.
IMPORTANT NOTE: The wall switch is REQUIRED to make
any limit switch adjustments, EVEN if a third party control
system is used. Therefore, it is advised to wire the switch or
provide a 4-conductor connection that is accessible.
UP DN
UP
+5V
COM
DN
UP
STOP
DOWN
GND
+5V
3POSITION
SWITCH RJ9
RJ9RJ9
Motor
Front of Wall
Switch
Splitter
Dry Contacts
Back of
Wall Switch
Green
Brown (Hot)
Blue (Common)
NOTE: Ground–Must be
Connected to Building
Ground
Ground to Case
Green
Power Input
240VAC / 50Hz
240VAC/ 50Hz
Power Source
Red
Red
Black
Black
Brown (Hot)
Green/Yellow (Ground)
Brown (Down)
Blue (Common)
Black (Up)
Green/Yellow
(Ground)
Blue
(Common)
Front of Wall
Switch
Back of
Wall Switch
White
5/12 Volt Screen
Trigger on Projector
9
Screen Adjustment for 120V Screens
If your Tensioned Contour Electrol was ordered as a complete unit, the up and down limits were pre-set by Da-Lite. If your screen
and roller assembly was ordered separately from the case, or if general adjustment is needed, please follow the steps below and
refer to the 120V Wiring Diagram.
1. Locate the wall switch and remove the cover plate from the
wall switch and remove the switch from the junction box.
2. Locate the two tactile buttons on the back of the switch.
They are black round buttons on silver plates. See 120V
Wiring Diagram.
3. To adjust the down limit switch, press and hold the down
tactile button until the LED on the back of the switch turns
solid red. This will put the motor in limit set mode. Turn the
wall switch over and use the down button on the front of the
switch. Press and hold the down button until the desired
down position is reached. If you travel too far down, press
the up button to move the screen upward. If you press and
let go of either the up or down buttons, the motor will do a
small jog in that direction for ine adjustment of the screen.
Once the desired position is reached, turn the switch over;
press and hold the down tactile button until the LED on back
of switch blinks red twice. The down limit is now set.
CAUTION: Do not adjust for more drop than what was
ordered. At least 11/2 wraps of fabric must remain on
the roller. This screen comes standard with 12" black
at the top.
ATTENTION! N'efectuez pas de réglage pour obtenir un
déroulement supérieur à celui commandé. Au moins 1 à
1/2 tour de toile doit être maintenu sur le cylindre. Ce
écran est doté de série d'une bande noire supérieure de
30,5 cm (12 po).
NOTE: If the screen is in limit set mode and no buttons are
pushed for 20 seconds, the LED on the back of the wall
switch will turn of, the motor will return to run mode and no
changes will be saved. If this occurs, return to step 3 for
down limit adjustment or step 4 for up limit adjustment.
4. To adjust the up limit switch, press and hold the up tactile
button until the LED on the back of the switch turns solid
green. This will put the motor in limit set mode. Turn the wall
switch over and use the up button on the front of the switch.
Press and hold the up button until the desired up position is
reached. If you travel too far up, press the down button to
move the screen downward. If you press and let go of either
the up or down buttons, the motor will do a small jog in that
direction for ine adjustment of the screen. Once the desired
position is reached, turn the switch over; press and hold the
up tactile button until the LED on back of switch blinks green
twice. The up limit is now set.
CAUTION: Adjusting the down limit switch for less drop
by more than 6” can cause the screen surface to lose
proper tensioning.
ATTENTION! Le fait d'ajouter ne déroulez pas trop l'écran
plus de 15 cm (6po) aux interrupteurs de in de course
peut faire perdre la bonne tension à la surface de l'écran.
5. To test the limit switch settings, press and release the up or
down buttons on the switch to operate the screen.
6. Replace the switch and cover plate on the wall.
IMPORTANT NOTE: The wall switch is REQUIRED to make
any limit switch adjustments, even if a third party control
system is used. Therefore, it is advised to wire the switch or
provide a 3-conductor connection that is accessible.
Low Voltage Connections for 120V Screens
Control Panel
A control panel may be connected to the splitter board by using
the dry contact Up, Down and Common connections. The
control panel must provide a momentary, dry contact closure of
at least 1/2 second.
1. Use 3-conductor 2024 gauge wire to connect the control panel
to the splitter board.
2. A momentary closure across the common and up wires will be
an “up” command.
3. A momentary closure across the common and down wires will
be a “down” command.
4. A momentary closure across the common, up and down wires
will be a “stop” command.
10
1. Remove the cover plate from the 3-button wall switch and
remove the switch from the junction box.
2. Locate small 3-position switch on back of wall switch. See
Figure 5 for 120V screens or Figure 8 for 220/240V screens.
3. To adjust the down limit switch, slide the 3-position switch to
the down position. Press and hold the down button to run
the screen down to the desired stop position. Release the
button to stop the screen. DO NOT PUSH THE STOP
BUTTON.
CAUTION: Do not adjust for more drop than what was
ordered. At least 11/2 wraps of fabric must remain on
the roller. This screen comes standard with 12" black at
the top. See the speciication data sheet for details.
ATTENTION! N'efectuez pas de réglage pour obtenir un
déroulement supérieur à celui commandé. Au moins 1 à
1/2 tour de toile doit être maintenu sur le cylindre. Ce
écran est doté de série d'une bande noire supérieure de
30,5 cm (12 po).
4. When the screen is in the desired down position, slide the
3-position switch to the of (center) position. The down limit
switch is now set.
5. To adjust the up limit switch, slide the 3-position switch to
the up position. Press and hold the up button to run the
screen up to the desired stop position. Release the button to
stop the screen. DO NOT PUSH THE STOP BUTTON.
CAUTION: Adjusting the down limit switch for less drop
by more than 6” can cause the screen surface to lose
proper tensioning.
ATTENTION! Le fait d'ajouter ne déroulez pas trop l'écran
plus de 15 cm (6po) aux interrupteurs de in de course
peut faire perdre la bonne tension à la surface de l'écran.
6. When the screen is in the desired up position, slide the
3-position switch to the of (center) position. The up limit
switch is now set.
7. To test limit switch setting, make sure the 3-position switch is
in the of (center) position. Press and release the up or down
button on the wall switch to operate the screen.
8. Replace switch and cover plate on the wall.
NOTE: If stop button is pressed, the wall switch will reverse
direction. To correct this, press the stop button again. This
will reset the switch. You will have to re-set both the up and
the down limit settings.
IMPORTANT NOTE: The wall switch is REQUIRED to make
any limit switch adjustments, EVEN if a third party control
system is used. Therefore, it is advised to wire the switch or
provide a 4-conductor connection that is accessible.
Screen Adjustment for 220V/240V Screens
Low Voltage Connections for 220V/240V Screens
Control Panel
A control panel may be connected to the integrated LVC by
using the wall switch wire lead. The control panel must provide a
momentary, dry contact closure of at least 1/2 second.
1. Use 3-conductor 2024 gauge wire to connect the control panel
to the wall switch lead.
2. A momentary closure across the white and red wires will be an
“up” command.
3. A momentary closure across the white and black wires will be a
“down” command.
4. A momentary closure across the white, red and black wires will
be a “stop” command.
11
Troubleshooting
Symptom Cause Solution
Screen will not operate
and motor does not hum.
Incorrect line voltage. Verify 115125V (or 220240V). If insuicient voltage,
rewire incoming electric line.
Blown fuse. Replace fuse.
Tripped circuit breaker. Reset circuit breaker.
No power to operating switch
or junction.
Check above. Tighten all loose wire connections. Correct
any improper connections.
Down Position
Check for power across black and white leads.
Up Position
Check for power across red and white leads.
Screen will not operate
and motor does not hum.
Power at junction box.
Thermal overload tripped. Let motor cool down for 15 minutes. Try again.
Broken wire in the “down” or “up” position. Check for continuity. Cut o old splice and reconnect.
Defective motor, limit switch or capacitor. Replace motor assembly. NOTE: Motor is a sealed
assembly.
Capacitor burned out. Replace motor assembly.
Incorrect stopping position in
downward direction.
Lost roller wrap. See instructions below.
“Down” limit switch out of adjustment. See installation instructions.
Incorrect stopping position in
upward direction.
Lost roller wrap. See instructions below.
“Up” limit switch out of adjustment. Adjust “up” limit switch. Call for information.
Noise.
NOTE: Screen will operate
with a low pitched hum.
Squeaking, rubber end plug rubbing on motor. Center roller in case.
Grinding. Foreign object in screen
rubbing on roller or fabric. Remove.
Gear noise. Replace motor assembly.
Coasting. Defective brake. Replace motor assembly.
Restoring Lost Roller Wrap
1. Tape a strap to the bottom of the screen surface.
2. Push strap over back of roller.
3. Feed fabric as you pull strap to draw fabric over top of roller.
4. Remove tape and strap.
LIMITED FIVE YEAR WARRANTY ON DALITE TENSIONED ADVANTAGE® ELECTROL®, ADVANTAGE® ELECTROL®,
TENSIONED LARGE ADVANTAGE® ELECTROL®, LARGE ADVANTAGE® ELECTROL®, TENSIONED CONTOUR® ELECTROL®
AND CONTOUR® ELECTROL® PRODUCTS ONLY
Milestone AV Technologies LLC warrants these Da-Lite branded products to the original purchaser only, to be free from defects in materials and
workmanship for a period of ive (5) years from the date of purchase by the original purchaser; provided they are properly operated according
to Da-Lite’s instructions and are not damaged due to improper handling or treatment after shipment from the factory.
This warranty does not apply to equipment showing evidence of misuse, abuse or accidental damage,
or which has been tampered with or repaired by a person other than authorized Da-Lite personnel.
Da-Lite’s sole obligation under this warranty shall be to repair or to replace (at Da-Lite’s option) the defective part of the merchandise. Returns
for service should be made to your Da-Lite dealer. If it is necessary for the dealer to return the screen or part to Da-Lite, transportation expenses
to and from Da-Lite are payable by the purchaser and Da-Lite is not responsible for damage in shipment.
To protect yourself against damage or loss in transit, insure the product and prepay all transportation expenses.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WARRANTIES AS TO FITNESS FOR USE AND MERCHANTABILITY. Any implied warranties of itness for use, or
merchantability, that may be mandated by statute or rule of law are limited to the ive (5) year warranty period. This warranty gives you speciic
legal rights, and you may also have other rights, which vary from state-to-state. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, NO LIABILITY IS ASSUMED FOR EXPENSES OR DAMAGES RESULTING FROM INTERRUPTION IN OPERATION OF EQUIPMENT,
OR FOR INCIDENTAL, DIRECT, OR CONSEQUENTIAL DAMAGES OF ANY NATURE.
In the event that there is a defect in materials or workmanship of a Da-Lite product, you may contact our Customer Care Specialists at
3100 North Detroit Street, Warsaw, IN 46582, (574) 2678101, (800) 6223737.
IMPORTANT: THIS WARRANTY SHALL NOT BE VALID AND DALITE BRANDED PRODUCTS SHALL NOT BE BOUND BY THIS
WARRANTY IF THE PRODUCT IS NOT OPERATED IN ACCORDANCE WITH THE DALITE WRITTEN INSTRUCTIONS.
Keep your sales receipt to prove the date of purchase and your original ownership.
88820
A BRAND OF MILESTONE AV TECHNOLOGIES | www.milestone.com
P 800.622.3737 / 574.267.8101 F 877.325.4832 / 574.267.7804
E info@da-lite.com
In British Columbia, Milestone AV Technologies ULC carries on business as MAVT Milestone
AV Technologies ULC.
©2016 Milestone AV Technologies. DL0116 (Rev. 5) 10.14.
Da-Lite is a registered trademarks of Milestone AV Technologies. All other brand names or
marks are used for identiication purposes and are trademarks of their respective owners.
All patents are protected under existing designations. Other patents pending.