Table of Contents
- Dell OptiPlex 3050 All-in-One Owner's Manual
- Working on your computer
- Removing and installing components
- Technology and components
- System setup
- Technical specifications
- System specifications
- Memory specifications
- Video specifications
- Audio specifications
- Communication specifications
- Cards specifications
- Display specifications
- Drives specifications
- Port and connector specifications
- Power specifications
- Camera specifications
- Stand specifications
- Physical specifications
- Environmental specifications
- Troubleshooting
- Contacting Dell
DELL 3050 User Manual
Displayed below is the user manual for 3050 by DELL which is a product in the All-in-One PCs/Workstations category. This manual has pages.
Related Manuals
Dell OptiPlex 3050 All-in-One
Owner's Manual
Regulatory Model: W18B
Regulatory Type: W18B001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 02
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 7
Safety instructions............................................................................................................................................................. 7
Before working inside your computer.............................................................................................................................. 7
Turning o your computer................................................................................................................................................ 8
Turning o your computer — Windows 10...............................................................................................................8
Turning o your computer — Windows 7.................................................................................................................8
After working inside your computer.................................................................................................................................8
Important Information........................................................................................................................................................8
2 Removing and installing components............................................................................................................. 9
Stand................................................................................................................................................................................... 9
Removing easel stand..................................................................................................................................................9
Installing easel stand...................................................................................................................................................10
Optical drive...................................................................................................................................................................... 10
Removing optical drive...............................................................................................................................................10
Installing optical drive................................................................................................................................................. 10
Back cover..........................................................................................................................................................................11
Removing back cover................................................................................................................................................. 11
Installing back cover....................................................................................................................................................11
Intrusion switch.................................................................................................................................................................12
Removing intrusion switch.........................................................................................................................................12
Installing intrusion switch...........................................................................................................................................12
System board shield......................................................................................................................................................... 13
Removing system board shield..................................................................................................................................13
Installing system board shield....................................................................................................................................13
Hard drive.......................................................................................................................................................................... 14
Removing hard drive...................................................................................................................................................14
Installing hard drive ....................................................................................................................................................14
Cable holder...................................................................................................................................................................... 15
Removing cable holder...............................................................................................................................................15
Installing cable holder ................................................................................................................................................15
Memory module................................................................................................................................................................16
Removing memory module........................................................................................................................................16
Installing memory module.......................................................................................................................................... 16
Coin cell battery................................................................................................................................................................ 17
Removing coin cell battery.........................................................................................................................................17
Installing coin cell battery...........................................................................................................................................17
Solid State Drive (SSD)....................................................................................................................................................18
Removing Solid State Drive (SSD) card...................................................................................................................18
Installing Solid State Drive (SSD) card.....................................................................................................................18
WLAN card........................................................................................................................................................................19
Removing WLAN card................................................................................................................................................19
Installing WLAN card..................................................................................................................................................19
Contents 3
Heat sink........................................................................................................................................................................... 20
Removing heat sink .................................................................................................................................................. 20
Installing heat sink .....................................................................................................................................................20
System fan.........................................................................................................................................................................21
Removing system fan (35 W optional).................................................................................................................... 21
Installing system fan (35 W optional).......................................................................................................................21
Removing system fan (65 W).................................................................................................................................. 22
Installing system fan (65 W).....................................................................................................................................22
Power and On-Screen Display........................................................................................................................................23
Removing power and On-Screen Display (OSD) board ....................................................................................... 23
Installing power and On-Screen Display (OSD) board...........................................................................................23
Speaker............................................................................................................................................................................. 24
Removing speaker .....................................................................................................................................................24
Installing speaker........................................................................................................................................................25
Graphic card assembly.................................................................................................................................................... 25
Removing graphics card assembly...........................................................................................................................25
Installing graphics card assembly............................................................................................................................. 26
Processor.......................................................................................................................................................................... 26
Removing processor..................................................................................................................................................26
Installing processor.....................................................................................................................................................27
System board....................................................................................................................................................................27
Removing system board............................................................................................................................................ 27
Installing system board..............................................................................................................................................30
Chassis frame...................................................................................................................................................................30
Removing chassis frame........................................................................................................................................... 30
Installing chassis frame..............................................................................................................................................32
Display assembly.............................................................................................................................................................. 33
Removing display assembly...................................................................................................................................... 33
Installing display assembly.........................................................................................................................................34
Camera..............................................................................................................................................................................35
Removing camera...................................................................................................................................................... 35
Installing camera.........................................................................................................................................................36
3 Technology and components........................................................................................................................37
Processors.........................................................................................................................................................................37
Skylake processor.......................................................................................................................................................37
Kaby Lake — 7th Generation Intel Core processors............................................................................................. 38
Identifying processors in Windows 7....................................................................................................................... 38
Identifying processors in Windows 10..................................................................................................................... 38
Verifying the processor usage in Task Manager.....................................................................................................39
Verifying the processor usage in Resource Monitor..............................................................................................39
Chipsets............................................................................................................................................................................ 39
Identifying chipset in Device Manager on Windows 7...........................................................................................39
Identifying the chipset in Device Manager on Windows 10..................................................................................39
Intel HD Graphics drivers.......................................................................................................................................... 39
Downloading the chipset driver............................................................................................................................... 40
Downloading drivers.................................................................................................................................................. 40
4Contents
Display options................................................................................................................................................................. 40
Identifying the display adapter................................................................................................................................. 40
Changing the screen resolution................................................................................................................................40
Adjusting brightness in Windows 7...........................................................................................................................41
Adjusting brightness in Windows 10......................................................................................................................... 41
Connecting to external display devices....................................................................................................................41
Intel HD Graphics .............................................................................................................................................................41
Intel HD Graphics drivers........................................................................................................................................... 41
Hard drive options............................................................................................................................................................42
Identifying the hard drive in Windows 7..................................................................................................................42
Identifying the hard drive in Windows 10................................................................................................................ 42
Entering BIOS setup.................................................................................................................................................. 42
USB features.................................................................................................................................................................... 42
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................42
Speed...........................................................................................................................................................................43
Applications.................................................................................................................................................................44
Compatibility...............................................................................................................................................................44
Memory features..............................................................................................................................................................44
Verifying system memory in Windows 10 and Windows 7 ...................................................................................45
Verifying system memory in setup...........................................................................................................................45
DDR4........................................................................................................................................................................... 45
Testing memory using ePSA.....................................................................................................................................46
Realtek HD audio drivers.................................................................................................................................................46
4 System setup...............................................................................................................................................48
BIOS Overview.................................................................................................................................................................48
Boot menu.................................................................................................................................................................. 48
System setup options................................................................................................................................................48
5 Technical specications............................................................................................................................... 57
System specications...................................................................................................................................................... 57
Memory specications.................................................................................................................................................... 57
Video specications.........................................................................................................................................................58
Audio specications.........................................................................................................................................................58
Communication specications....................................................................................................................................... 58
Cards specications.........................................................................................................................................................59
Display specications.......................................................................................................................................................59
Drives specications........................................................................................................................................................59
Port and connector specications.................................................................................................................................59
Power specications....................................................................................................................................................... 60
Camera specications..................................................................................................................................................... 60
Stand specications........................................................................................................................................................ 60
Physical specications.....................................................................................................................................................60
Environmental specications...........................................................................................................................................61
6 Troubleshooting........................................................................................................................................... 62
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................62
Contents 5
Running the ePSA diagnostics....................................................................................................................................... 62
LCD built in self test (BIST)............................................................................................................................................62
Invoking BIST with user modes................................................................................................................................64
OSD toggle................................................................................................................................................................. 64
ePSA............................................................................................................................................................................64
7 Contacting Dell............................................................................................................................................ 66
6 Contents
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.Dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1 Ensure that you follow the Safety instructions.
2 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
3 Turn o your computer (see Turning o your computer).
CAUTION: To disconnect a network cable, rst unplug the cable from your computer and then unplug the cable from
the network device.
4 Disconnect all network cables from the computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Press and hold the power button while the computer is unplugged to ground the system board.
7 Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
1
Working on your computer 7
Turning o your computer
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
Turning o your computer — Windows 7
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click Start.
2 Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
1 Replace the cover.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
2 Connect any telephone or network cables to your computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
5 If required, verify that the computer works correctly by running ePSA diagnostics.
Important Information
NOTE: Avoid using the touchscreen in dusty, hot, or humid environments.
NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear
after a short time and does not aect normal usage.
8 Working on your computer
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Stand
Removing easel stand
1 Follow the procedure in Before working inside your computer.
2 Place the computer on a at surface with the display facing downward.
3 To lift the stand:
a Lift the stand to access the stand cover.[1].
b Hold the stand cover and lift it away from the computer [2].
4 To remove stand:
a Remove the screws that secure the stand [1].
b Push the stand to release the metal plate from the notches of the back cover and lift it from the computer [2].
2
Removing and installing components 9
Installing easel stand
1 Position the stand to allow the metal plate tab to align with the notches on the back cover.
2 Replace the M4x7 screws to secure the stand to the computer.
3 Place the cover on the metal plate until snaps in.
4 Follow the procedure in After working inside your computer.
Optical drive
Removing optical drive
1 Follow the procedure in Before working inside your computer.
2 Remove the stand.
3 To remove the optical drive:
a Using a plastic scribe push the metal tab that is beneath the cover to release the optical drive [1].
b Remove the optical drive from the computer [2].
Installing optical drive
1 Insert the optical drive into the slot, until it snaps in.
2 Install the stand.
3 Follow the procedure in After working inside your computer.
10 Removing and installing components
Back cover
Removing back cover
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
3 Pry the edges and remove the back cover optical drive slot.
NOTE: On system with POGO Intrusion feature; after replacing the system board, it is very important that technicians
reassemble the back cover prior booting the system up to the SMMM service menu. The POGO intrusion feature can
only be enabled when the system is in service mode at SMMM. Once exited, the SMMM can no longer be triggered and
a replacement system board would be required.
Installing back cover
1 Align the notches on the back cover to the holes on the computer.
2 Press the back cover until it snaps on the computer.
3 Install the:
aoptical drive
bstand
4 Follow the procedure in After working inside your computer.
Removing and installing components 11
Intrusion switch
Removing intrusion switch
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
3 To remove intrusion switch:
a Turn the holder clockwise direction [1].
b Lift the holder [2].
c Lift the intrusion switch [3].
Installing intrusion switch
1 Insert the switch on the holder on the back cover.
2 Plug the holder to intrusion switch
3 Replace the holder in direction.
4 Install the:
aback cover
boptical drive
cstand
5 Follow the procedure in After working inside your computer.
12 Removing and installing components
System board shield
Removing system board shield
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
3 To remove system board shield:
a Remove the M3 0.5x5 screw that secures system board shield to the computer [1].
b Lift the system board shield away from the computer [2].
Installing system board shield
1 Align the system board shield with the screw holder on the computer.
2 Replace M3 0.5x5 screw to secures the system board shield to the computer.
3 Install the:
aback cover
boptical drive
cstand
4 Follow the procedure in After working inside your computer.
Removing and installing components 13
Hard drive
Removing hard drive
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove hard drive:
a Remove the M3X3.5.5 screws that secure the hard drive to the computer [1].
b Slide and remove the hard drive from the computer [2].
Installing hard drive
1 Place the hard drive on the slot and slide it in to align with the screw holders and to connect it to the connector on the system board.
2 Replace the M3X3.5 screws to secure the hard drive on the computer.
3 Install the:
asystem board shield
bback cover
coptical drive
dstand
4 Follow the procedure in After working inside your computer.
14 Removing and installing components
Cable holder
Removing cable holder
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
egraphics card assembly
3 To remove cable holder:
a Disconnect and unroute VGA and SATA ODD cables from the system board [1]
b Remove the M2x2.5 screws that secure VGA and SATA ODD cables on the computer [2].
c Lift the cable holder away from the computer [3].
Installing cable holder
1 Route the VGA and SATA ODD cable the slot on the chassis.
2 Replace the M2x2.5 screws to secure the VGA and SATA ODD cable on the computer.
3 Connect the VGA and SATA ODD cables to the connector on the system board.
4 Install the:
agraphics card assembly
bsystem board shield
cback cover
doptical drive
Removing and installing components 15
estand
5 Follow the procedure in After working inside your computer.
Memory module
Removing memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove memory module:
a Pry the retention clips away from the memory module until it pops-up [1].
b Lift the memory module from the connector [2].
4 Perform the same steps to remove the second memory module.
Installing memory module
1 Insert the memory module into the slot and press until the clips snap-in.
2 Perform the same steps to insert the second memory module.
3 Install the:
asystem board shield
bback cover
coptical drive
dstand
16 Removing and installing components
4 Follow the procedure in After working inside your computer.
Coin cell battery
Removing coin cell battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove coin cell battery:
a Push the metal latch to release the coin cell battery [1].
b Lift the coin cell battery from the computer [2].
Installing coin cell battery
1 Insert the coin cell battery into the slot on the system board, until it ts securely.
NOTE: Insert the coin cell with the smooth side facing the metal tab.
2 Install the:
asystem board shield
bback cover
coptical drive
dstand
3 Follow the procedure in After working inside your computer.
Removing and installing components 17
Solid State Drive (SSD)
Removing Solid State Drive (SSD) card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove SSD card:
a Remove the M2x2.5 screw that secures the SSD card to the system board [1].
b Lift the SSD card away from the connector [2].
Installing Solid State Drive (SSD) card
1 Insert the SSD card to the connector on the system board.
2 Replace the screw to secure the SSD card to the system board.
3 Install the:
asystem board shield
bback cover
coptical drive
dstand
4 Follow the procedure in After working inside your computer.
18 Removing and installing components
WLAN card
Removing WLAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove WLAN card:
a Disconnect the antenna cables from the connectors on the WLAN card [1].
b Remove the M2x 2.5 screw that secures the WLAN card to the system board [2].
c Hold the WLAN card, and pull it from the connector on the system board [3].
Installing WLAN card
1 Align the WLAN card to the connector on the system board.
2 Replace the M2x2.5 screw to secure the WLAN card to the system board.
NOTE: Best practise: Connect the cables and then insert the card into the slot.
3 Connect the antenna cables to the connectors on the WLAN card.
4 Install the:
asystem board shield
bback cover
coptical drive
Removing and installing components 19
dstand
5 Follow the procedure in After working inside your computer.
Heat sink
Removing heat sink
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove heat sink:
a Remove the screw M2x2.5 that secures the heat sink to the chassis [1].
b Loosen the captive screws that secure the heat sink to the system board [2].
NOTE: Remove the screws that secure the heat sink to the system board in the order of the callouts shown
on the heat sink [1, 2, 3, 4].
c Lift the heat sink away from the computer [3].
Installing heat sink
1 Place the heat sink on the system board and align it with the screw holders.
2 Replace the screws to secure the heat sink to the system board.
NOTE: Tighten the screws that secure the heat sink to the system board in the order of the callouts shown on the heat
sink [1, 2, 3, 4].
20 Removing and installing components
3 Replace the M2x2.5 screw to secure the heat sink to the chassis.
4 Install the:
asystem board shield
bback cover
coptical drive
dstand
5 Follow the procedure in After working inside your computer.
System fan
Removing system fan (35 W optional)
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove system fan:
a Disconnect the system fan cable [1].
b Remove the M3.5x5 screws that secure the system fan to the system board [2].
c Lift the system fan away from the computer [3].
Installing system fan (35 W optional)
1 Place the system fan to align with the screw holders on the chassis.
2 Replace the M3.5x5 screws to secure the system fan to the chassis.
Removing and installing components 21
3 Connect the system fan cable to the connector on the system board.
4 Install the:
asystem board shield
bback cover
coptical drive
dstand
5 Follow the procedure in After working inside your computer.
Removing system fan (65 W)
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove system fan:
a Disconnect the system fan cable [1].
b Remove the M3.5x5 screws that secure the system fan to the system board [2].
c Lift the system fan away from the computer [3].
Installing system fan (65 W)
1 Place the system fan to align with the screw holders on the chassis.
2 Replace the M3.5x5 screws to secure the system fan to the chassis.
3 Connect the system fan cable to the connector on the system board.
4 Install the:
22 Removing and installing components
asystem board shield
bback cover
coptical drive
dstand
5 Follow the procedure in After working inside your computer.
Power and On-Screen Display
Removing power and On-Screen Display (OSD) board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
3 To remove OSD board:
a Peel o the adhesive tapes from the OSD board [1].
b Turn over OSD board to access the cable [2].
c Disconnect the cable from the power and OSD board to release the board from the computer [3].
Installing power and On-Screen Display (OSD) board
1 Connect the OSD cable to the power and OSD board.
2 Insert the power and OSD board into the slot.
3 Ax the adhesive tapes on the OSD board.
4 Install the:
aback cover
Removing and installing components 23
boptical drive
cstand
5 Follow the procedure in After working inside your computer.
Speaker
Removing speaker
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove speaker cover:
a Remove the M2x5 screws that secure the speaker cover to the computer [1].
b Lift the speaker cover away from the computer [2].
4 To remove speaker:
a Disconnect the speaker cable from the system board [1].
b Unthread the speaker cable from the retention clips [2].
c Lift the speaker module away from the computer [3].
24 Removing and installing components
Installing speaker
1 Align and place the system fan into the slot on the chassis.
2 Route the speaker cables through the retention clips.
3 Connect the speaker cable to the connector on the system board.
4 Align the speaker cover to its position on the back of the computer.
5 Replace the M2x2.5 screws to secure the speaker cover to the computer.
6 Install the:
asystem board shield
bback cover
coptical drive
dstand
7 Follow the procedure in After working inside your computer.
Graphic card assembly
Removing graphics card assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
3 To remove graphics card assembly:
a Disconnect graphics card and SATA cables from the system board [1,2]
Removing and installing components 25
b Remove the M2x2.5 screws that secure graphics card assembly on the computer [3].
c Lift the graphics card assembly away from the computer [4].
Installing graphics card assembly
1 Align and place the graphics card assembly in the slot on the chassis.
2 Replace the M2x2.5 screws to secure the graphics card assembly on the computer.
3 Connect the graphics card and SATA ODD cables to the connector on the system board.
4 Install the:
asystem board shield
bback cover
coptical drive
dstand
5 Follow the procedure in After working inside your computer.
Processor
Removing processor
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dsystem board shield
eheat sink
3 To remove processor:
26 Removing and installing components
a Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1].
b Lift the lever upward, and lift the processor shield [2].
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend
the pins in the processor socket when removing the processor out of the socket.
c Lift the processor out of the socket [3].
CAUTION: After removing the processor, place it in an antistatic bag for reuse, return, or temporary storage.
Do not touch the pins of the processor to avoid damage to the processor contacts. Touch only the side
edges of the processor.
Installing processor
1 Align the processor with the socket keys on the connector.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the
socket
2 Align the pin-1 indicator of the processor with the triangle on the socket.
3 Place the processor on the socket such that the slots on the processor align with the socket keys.
4 Close the processor shield by sliding it under the retention screw.
5 Lower the socket lever and push it under the tab to lock it.
6 Install the:
aheat sink
bsystem board shield
cback cover
doptical drive
estand
7 Follow the procedure in After working inside your computer.
System board
Removing system board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dhard drive
esystem board shield
fcoin cell battery
gSSD card
Removing and installing components 27
hmemory module
iWLAN card
jheat sink
ksystem fan
lprocessor
3 Disconnect following cables:
a SATA ODD cable [1]
b VGA serial cable [2]
c VGA cable [3]
d Speaker cable [4]
e LCD link bar cable [5]
f LCD assembly [6]
g Heat sink cable [7]
h LCD assembly [8]
4 To remove system board:
a Remove M3 0.5x5 screws that secure the system board to release it from the chassis [1]
b Slide the system board from the chassis [2].
28 Removing and installing components
5 Remove the system board.
Removing and installing components 29
Installing system board
1 Place the system board on the chassis.
2 Replace the screws to secure the system board to the computer.
3 Connect the following cables to the system board:
a LCD assembly cable
b Heat sink cable
c LCD assembly cable
d LCD link bar cable
e Speaker cable
f VGA serial cable
g VGA cable
h SATA ODD cable
4 Install the:
aprocessor
bsystem fan
cheat sink
dWLAN card
ememory module
fSSD card
gcoin cell battery
hsystem board shield
ihard drive
jback cover
koptical drive
lstand
5 Follow the procedure in After working inside your computer.
Chassis frame
Removing chassis frame
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dhard drive
esystem board shield
fcable holder
gmemory module
hcoin cell battery
iSSD card
jWLAN card
kheat sink
lprocessor
msystem fan
nOSD board
ospeaker
pgraphics card assembly
30 Removing and installing components
Installing chassis frame
1 Align and place the chassis frame on the display assembly.
2 Replace the M3 0.5x5 screws to secure the chassis frame to the display assembly.
3 Route the cables to the chassis frame.
4 Install the:
asystem board
bgraphics card assembly
cspeaker
dOSD board
esystem fan
fprocessor
gheat sink
hWLAN card
iSSD card
jcoin cell battery
kmemory module
lcable holder
msystem board shield
nhard drive
oback cover
poptical drive
qstand
5 Follow the procedure in After working inside your computer.
32 Removing and installing components
Display assembly
Removing display assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dhard drive
esystem board shield
fcable holder
gmemory module
hcoin cell battery
iSSD card
jWLAN card
kheat sink
lprocessor
msystem fan
nOSD board
ospeaker
pgraphics card assembly
qsystem board
rchassis frame
3 To disconnect the cable:
a Peel o the adhesive tapes that secure the display panel [1].
b Disconnect the touch and eDP cable from the board [2].
4 To remove display assembly:
Removing and installing components 33
a Remove the M3x3.7 screws that secure the display assembly to the chassis [1].
b Lift the display assembly away from the computer [1]
Installing display assembly
1 Place the chassis display assembly on the chassis.
2 Replace the M3x3.7 screws to secure the display assembly to the computer.
3 Connect the touch and eDP cable.
4 Ax the adhesive tapes to secure the display assembly.
5 Install the:
achassis frame
bsystem board
cgraphics card assembly
dspeaker
eOSD board
fsystem fan
gprocessor
hheat sink
iWLAN card
jSSD card
kcoin cell battery
lmemory module
mcable holder
nsystem board shield
ohard drive
pback cover
qoptical drive
34 Removing and installing components
rstand
6 Follow the procedure in After working inside your computer.
Camera
Removing camera
1 Follow the procedure in Before working inside your computer.
2 Remove the:
astand
boptical drive
cback cover
dhard drive
esystem board shield
fcable holder
gmemory module
hcoin cell battery
iSSD card
jWLAN card
kheat sink
lprocessor
msystem fan
nOSD board
ospeaker
pgraphics card assembly
qsystem board
rchassis frame
sdisplay assembly
3 To remove camera:
a Remove the M3 0.5x5 screws that secure the camera [1].
b Disconnect the camera cables [2].
c Remove the camera module [3, 4].
Removing and installing components 35
Installing camera
1 Align and place the camera module on the display frame on the computer.
2 Connect the camera cables.
3 Tighten the M3 0.5x5 screws to secure the camera to the computer.
4 Install the:
adisplay assembly
bchassis frame
csystem board
dgraphics card assembly
espeaker
fOSD board
gsystem fan
hprocessor
iheat sink
jWLAN card
kSSD card
lcoin cell battery
mmemory module
ncable holder
osystem board shield
phard drive
qback cover
roptical drive
sstand
5 Follow the procedure in After working inside your computer.
36 Removing and installing components
Technology and components
This chapter details the technology and components available in the systems.
Topics:
• Processors
• Chipsets
• Display options
• Intel HD Graphics
• Hard drive options
• USB features
• Memory features
• Realtek HD audio drivers
Processors
OptiPlex 3050 AIO system is shipped with Intel 6th generation and 7th generation core processor technology.
• Intel 6th Generation Core i5-6500T QC/ 6 MB/ 4T/ 2.5 GHz, 35 W(Support for Windows 7/8.1/10/Linux)
• Intel 6th Generation Core i7-6700T QC, 8 MB, 8T, 2.8 GHz, 35 W (Support for Windows 7/8.1/10/Linux)
• Intel 7th Generation Core i5-7500T QC/ 6 MB/ 4T/ 2.7 GHz, 35 W (Support for Windows 10/Linux Only)
• Intel 7th Generation Intel Core i7-7700T QC/ 8 MB/ 8T/ 2.9 GHz, 35W (Support for Windows 10/Linux Only)
NOTE: The clock speed and performance varies depending on the workload and other variables. Total cache up to 8 MB cache
depending on processor type.
Skylake processor
Intel Skylake is the successor to the Intel® Broadwell processor. It is a microarchitecture redesign using an existing process technology and
it is branded as Intel 6th Gen Core. Like Broadwell, Skylake is available in four variants with suxes SKL-Y, SKL-H, SKL-U, and SKL-S.
The Skylake also includes Core i7, i5, i3, Pentium, and the Celeron processors.
Skylake specications
Table 1. Skylake specications
Processor number Clock
Speed
Cache No. of cores/No. of
threads
Power Memory type Graphics
Intel 6th Generation Core
i5-6500T QC/ 6 MB/ 4T/
2.5 GHz, 35 W
2.50 GHz 6 MB 4/4 35 W DDR4-2133 Intel HD graphics
530
3
Technology and components 37
Intel 6th Generation Core
i7-6700T QC, 8 MB, 8T,
2.8 GHz, 35 W
2.80 GHz 8 MB 4/8 35 W DDR4-2133 Intel HD graphics
530
Kaby Lake — 7th Generation Intel Core processors
The 7th Gen Intel Core processor (Kaby Lake) family is the successor of 6th generation processors (Sky Lake). Its main features include:
• Intel 14 nm Manufacturing Process Technology
• Intel Turbo Boost Technology
• Intel Hyper Threading Technology
• Intel Built-in Visuals
• Intel HD graphics - exceptional videos, editing smallest details in the videos
• Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring
• Intel Clear Video HD - visual quality and color delity enhancements for HD playback and immersing web browsing
• Integrated memory controller
• Intel Smart Cache
• Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6
• Intel Rapid Storage Technology
Kaby lake specications
Table 2. Kaby lake specications
Processor number Clock
Speed
Cache No. of cores/No. of
threads
Power Memory type Graphics
Intel 7th Generation Core
i5-7500T, QC/ 6 MB/ 4T/
2.7 GHz, 35 W
2.70 GHz 6 MB 4/4 35 W DDR4-2133 Mhz Intel HD Graphics
630
Intel 7th Generation Core
i7-7700T, QC/ 8 MB/ 8T/
2.9 GHz, 35W
2.90 GHz 8 MB 4/8 35 W DDR4-2400 Mhz Intel HD Graphics
630
Identifying processors in Windows 7
1 Click Start > Control Panel > Device Manager.
2 Select Processor.
Identifying processors in Windows 10
1 Tap Search the Web and Windows.
2 Type Device Manager.
3 Tap Processor.
38 Technology and components
Verifying the processor usage in Task Manager
1 Right click on the desktop.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
Verifying the processor usage in Resource Monitor
1 Right click the desktop.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4 Click Open Resource Monitor.
Chipsets
All Desktops communicate with the CPU through the chipset. This system is shipped with the Intel 100 Series chipset.
Identifying chipset in Device Manager on Windows 7
1 Click Start → Control Panel → Device Manager.
2 Expand System Devices and search for the chipset.
Identifying the chipset in Device Manager on Windows 10
1 Click All Settings on the Windows 10 Charms Bar.
2 From the Control Panel, select Device Manager.
3 Expand System Devices and search for the chipset.
Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the computer.
Table 3. Intel HD Graphics drivers
Before installation After installation
Technology and components 39
Downloading the chipset driver
1 Turn on the computer.
2 Go to Dell.com/support.
3 Click Product Support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model.
4 Click Drivers and Downloads.
5 Select the operating system installed in your computer.
6 Scroll down the page, expand Chipset, and select your chipset driver.
7 Click Download File to download the latest version of the chipset driver for your computer.
8 After the download is complete, navigate to the folder where you saved the driver le.
9 Double-click the chipset driver le icon and follow the instructions on the screen.
Downloading drivers
1 Turn on the computer.
2 Go to Dell.com/support.
3 Click Product Support, enter the Service Tag of your computer, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
4 Click Drivers and Downloads.
5 Select the operating system installed on your computer.
6 Scroll down the page and select the graphic driver to install.
7 Click Download File to download the graphic driver for your computer.
8 After the download is complete, navigate to the folder where you saved the graphic driver le.
9 Double-click the graphic driver le icon and follow the instructions on the screen.
Display options
Identifying the display adapter
1 Start the Search Charm and select Settings.
2 Type Device Manager in the search box, and tap Device Manager from the left pane.
3 Expand Display adapters.
Changing the screen resolution
1 Right click on the desktop and select Display Settings.
2 Tap or click Advanced display settings.
3 Select the required resolution from the drop-down list and tap Apply.
40 Technology and components
Adjusting brightness in Windows 7
To enable or disable automatic screen brightness adjustment:
1 Click Start → Control Panel → Display.
2 Use the Adjust brightness slider to enable or disable automatic-brightness adjustment.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1 Right-click All Settings → System → Display.
2 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Connecting to external display devices
Follow these steps to connect your computer to an external display device:
1 Ensure that the projector is turned on and plug the projector cable into a video port on your computer.
2 Press the Windows logo+P key.
3 Select one of the following modes:
• PC screen only
• Duplicate
• Extend
• Second Screen only
Intel HD Graphics
This computer is shipped with the Intel HD Graphics graphics chipset.
Intel HD Graphics drivers
Verify if the Intel HD Graphics drivers are already installed in the computer.
Table 4. Intel HD Graphics drivers
Before installation After installation
Technology and components 41
Hard drive options
This computer supports HDD and PCIe SSD.
Identifying the hard drive in Windows 7
1 Click Start > Control Panel > Device Manager.
The hard drive is listed under Disk drives.
2 Expand Disk drives.
Identifying the hard drive in Windows 10
1 Click All Settings on the Windows 10 Charms Bar.
2 Click Control Panel, select Device Manager, and expand Disk drives.
The hard drive is listed under Disk drives.
Entering BIOS setup
1 Turn on or restart your laptop.
2 When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Hard drive is listed under the System Information under the General group.
USB features
The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplied the connection
between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many
more peripheral devices in the market.
Let's take a quick look on the USB evolution referencing to the table below.
Table 5. USB evolution
Type Data Transfer Rate Category Introduction Year
USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010
USB 2.0 480 Mbps High Speed 2000
USB 1.1 12 Mbps Full Speed 1998
USB 1.0 1.5 Mbps Low Speed 1996
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)
For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
42 Technology and components
nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:
• Higher transfer rates (up to 5 Gbps)
• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
• New power management features
• Full-duplex data transfers and support for new transfer types
• Backward USB 2.0 compatibility
• New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Speed
Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full-
Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Technology and components 43
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.
Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this
happening is remote.
Memory features
In this computer, the memory (RAM) is a part of the system board.
• This computer supports 2133 MHz DDR4 for Intel 6th generation processor.
• This computer supports 2400 MHz DDR4 for Intel 7th generation processor.
44 Technology and components
Verifying system memory in Windows 10 and Windows 7
Windows 10
1Click the Windows button and select All Settings > System.
2 Under System, click About.
Windows 7
• Click Start → Control Panel → System.
Verifying system memory in setup
1 Turn on or restart your computer..
2 Perform one of the following actions after the Dell logo is displayed:
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3 On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
DDR4
DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512
GB in capacity, compared to the DDR3's maximum capacity of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is
keyed dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.
DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports
a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down
mode is expected to reduce standby power consumption by 40 to 50 percent.
DDR4 Details
There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.
Key notch dierence
The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge,
but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.
Technology and components 45
Figure 1. Notch dierence
Increased thickness
DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.
Figure 2. Thickness dierence
Curved edge
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.
Figure 3. Curved edge
Testing memory using ePSA
1 Turn on or restart your computer.
2 Perform one of the following actions after the Dell logo is displayed:
• With keyboard — Press F2.
The PreBoot System Assessment (PSA) starts on your computer.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o
the computer and try again.
Realtek HD audio drivers
Verify if the Realtek audio drivers are already installed in the computer.
46 Technology and components
Table 6. Realtek HD audio drivers
Before installation After installation
Technology and components 47
System setup
System Setup enables you to manage your computer hardware and specify BIOS level options. From the System Setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware conguration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
BIOS Overview
Boot menu
Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• Legacy Boot:
• Internal HDD
• Onboard NIC
• UEFI Boot:
• Windows Boot Manager
• Other Options:
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Table 7. General tab
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, and the Express Service Code.
4
48 System setup
Option Description
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM A Size, DIMM B Size,
• PCI Information: Slot1, Slot2
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology.
• Device Information: Displays Primary Hard Drive, ODD Device, LOM MAC Address, Video Controller, Video
BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, Bluetooth Device.
Boot Sequence Boot Sequence Allows you to change the order in which the computer
attempts to nd an operating system. The option is:
• Windows Boot Manager
By default, all the options are checked. You can also
deselect any option or change the boot order.
Boot List Option Allows you to change the boot list option.
• Legacy
• UEFI
Advanced Boot
Options
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
UEFI Boot Path
Security
This option allows you control whether the system prompts the user to enter the Admin password when booting
a UEFI boot path from the F12 boot menu. The options are:
• Always, Except Internal HDD (Enabled)
• Always
• Never
Date/Time Allows you to change the date and time.
Table 8. System Conguration
Option Description
Integrated NIC Allows you to congure the integrated network controller. The options are:
• Disabled
• Enabled
•Enabled w/PXE: (Enabled by default)
Serial Port Allows you to congure built-in serial port operates.
• Disabled
•COM1: (Enabled by default)
• COM2
• COM3
• COM4
SATA Operation Allows you to congure the internal SATA hard-drive controller. The options are:
• Disabled
• AHCI
•RAID On: (Enabled by default)
Drives Allows you to congure the SATA drives on board. All drives are enabled by default. The options
are:
System setup 49
Option Description
•SATA-0: (Enabled by default)
•SATA-1: (Enabled by default)
•M.2 PCIe SSD-0: (Enabled by default)
SMART Reporting This eld controls whether hard drive errors for integrated drives are reported during system
startup. This technology is part of the SMART (Self-Monitoring Analysis and Reporting
Technology) specication.
•Enable SMART Reporting (Disabled by default)
USB Conguration This eld congures the integrated USB controller. If Boot Support is enabled, the system is
allowed to boot any type of USB Mass Storage Devices (HDD, memory key, oppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
• Enable Boot Support
• Enable Side USB Ports
• Enable Rear USB Ports
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these
settings.
Rear USB Conguration This eld enables or disables the rear USB conguration
• Left*
• Center Right
• Center Left*
• Right
NOTE: *Left port denotes a USB 3.1 Gen 1 capable port.
Side USB Conguration This eld enables or disables the side USB conguration
• Side Port 1 (Top)*
• Side Port 2 (Bottom)*
NOTE: *Side Port 1 (Top) port denotes a USB 3.1 Gen 1 capable port.
USB PowerShare Allows you to congures the USB PowerShare feature behavior.
• Enable USB PowerShare (Disabled)
Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option
is selected. The options are:
• Enable Microphone
• Enable Internal Speaker
OSB Button Management This eld allows the user to disable the OSB (On-Screen Display) buttons on their AIO.
• Disabled OSD Buttons (Disabled)
Touchscreen This eld controls whether the touchscreen is enabled or disabled.
• Touchscreen (Enabled)
Miscellaneous Devices Allows you to enable or disable the following devices:
• Enable Camera (Enabled)
• Enabled Secure Digital (SD) Card (Enabled)
50 System setup
Option Description
• Secure Digital (SD) card Boot
• Secure Digital (SD) card Read-Only Mode
Table 9. Security
Option Description
Admin Password Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive
password. Deleting the admin password automatically deletes the system password
and the hard drive password.
NOTE: Successful password changes take eect immediately.
Default Setting: Not set
System Password Allows you to set, change, or delete the system password.
NOTE: Successful password changes take eect immediately.
Default Setting: Not set
Internal HDD-0 Password Allows you to set, change, or delete the password on the system's internal hard-disk drive.
NOTE: Successful password changes take eect immediately.
Default Setting: Not set
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain
at least one uppercase character, one lowercase character and be at least 8
characters long.
Password Conguration Allows you to determine the minimum and maximum length of the Administrator and System
passwords.
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD
password, when they are set. The options are:
• Disabled
• Reboot bypass
Default Setting: Disabled
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the
admin password is set.
Default Setting: Allow Non-Admin Password Changes is selected.
UEFI Capsule Firmware Updates Allows you to controls whether the system allows BIOS update via UEFI capsule update
packages. Default setting: Enable
TPM 1.2 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
• TPM On (Enabled)
• Clear
• PPI Bypass for Enabled Commands
• Enabled (Enabled)
• Disabled
System setup 51
Option Description
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool
(software).
Computrace Allows you to activate or disable the optional Computrace software The options are:
• Deactivate
• Disable
• Activate
NOTE: The Activate and Disable options will permanently activate or disable the
feature and no further changes are allowed.
Default setting: Deactivate
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support (Default)
Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set.
Default Setting: Enable Admin Setup Lockout is not selected.
Master Password Lockout This option is when enabled this option disables master password support.
• Enable Admin Setup Lockout (Disabled)
Table 10. Secure Boot
Option Description
Secure Boot Enable This option enables or disables the Secure Boot Feature.
• Disabled
• Enabled
Default Setting: The option is disabled.
Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The
Enable Custom Mode option is disabled by default. The options are:
• PK
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The
options are:
•Save to File- Saves the key to a user-selected le
•Replace from File- Replaces the current key with a key from a user-selected le
•Append from File- Adds a key to the current database from a user-selected le
•Delete- Deletes the selected key
•Reset All Keys- Resets to default setting
•Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the
keys will restore to default settings.
52 System setup
Table 11. Intel Software Guard Extensions screen options
Option Description
Intel SGX Enable This eld species you to provide a secured environment for
running code/storing sensitive information in the context of the
main OS. The options are:
• Disabled
• Enabled
• Software Controlled (Enabled)
Enclave Memory Size This option sets SGX Enclave Reserve Memory Size. The options
are:
• 32 MB
• 64 MB
• 128 MB
Table 12. Performance
Option Description
Multi Core Support This eld species whether the process has one or all cores enabled. The performance of some
applications improve with the additional cores. This option is enabled by default. Allows you to
enable or disable multi-core support for the processor. The installed processor supports two
cores. If you enable Multi Core Support, two cores are enabled. If you disable Multi Core
Support, one core will be enabled.
•All (Enabled)
• 1
• 2
• 3
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
• Enable Intel SpeedStep
Default Setting: The option is enabled.
C States Control Allows you to enable or disable the additional processor sleep states.
• C states
Default Setting: The option is enabled.
Limited CPUID Value This eld limits the maximum value the processor standard CPUID function will support.
• Enable CPUID Limit
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost
Default Setting: The option is enabled.
HyperThread control This option enables or disables HyperThreading in the processor.
• Disabled
•Enabled (Default)
System setup 53
Table 13. Power Management
Option Description
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter
is connected.
•Power O (Default)
• Power On
• Last Power State
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
•Disabled (Default)
• Every Day
• Weekdays
• Select Days
Deep Sleep Control Allows you to aggressive the system is at conserving power while Shut down (S5) or in
Hybernate (S4) mode.
•Disabled (Default)
• Enabled in S5 only
• Enabled in S4 and S5
Fan Control Override This eld determines the speed of the system fan.
•Fan Control Override (Disabled)
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the
AC power adapter is removed during Standby, the system setup will remove power
from all of the USB ports to conserve battery power.
• Enable USB Wake Support
Default Setting: The option is disabled.
Wake on LAN/WLAN Allows you to enable or disable the feature that powers on the computer from the O state
when triggered by a LAN signal.
•Disabled: This option is enabled by default
• LAN Only
• WLAN Only
• LAN or WLAN
• LAN with PXE Boot
Block Sleep Allows you to block entering to sleep (S3 state) in OS environment.
Default Setting: The option is disabled.
Intel Ready Mode Allows you to replace sleep S3 to put your PC in an always aware state that allows the user to
interact with it even while the PC is asleep
•Enable Intel Ready Mode: The option is disabled.
54 System setup
Table 14. POST Behavior
Option Description
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use
certain power adapters.
•Default Setting: Enable Adapter Warnings
Numlock LED This option species whether the NumLock LED should be on when the system boots.
•Enable Numlock LED: The option is enabled.
Keyboard Errors This option species whether the keyboard related errors are reported when it boots.
•Enables Keyboard Error Detection: The option is disabled.
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The
options are:
•Minimal(default)
• Thorough
• Auto
Extended BIOS POST Time Allows you to create an additional preboot delay. The options are:
•0 seconds. This option is enabled by default.
• 5 seconds
• 10 seconds
Full Screen Logo This option displays full screen logo if your image match screen resolution.
•Enable Full Screen Logo (Disabled)
Warnings and Errors This option is caused when warnings and errors are detected.
•Prompt on Warnings and Error (Enabled)
• Continue on Warnings
• Continue on Warnings and Errors
Table 15. Virtualization Support
Option Description
Virtualization Allows you to enable or disable the Intel Virtualization Technology.
•Enable Intel Virtualization Technology (default)
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware
capabilities provided by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O — enabled by default.
Table 16. Wireless
Option Description
Wireless Device Enable This eld allows enabling/disabling of internal wireless devices.
• WLAN/WiGig
System setup 55
Option Description
• Bluetooth
Table 17. Maintenance
Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set
by default.
SERR Messages This eld controls the SERR message mechanism. Some graphic card required the SERR
message.
•Enable SERR Messages (default)
BIOS Downgrade This eld controls ashing of the system rmware to pervious revisions.
Allows BIOS Downgrade (Enabled)
Data Wipe This eld enables user to erase data from all internal storage device.
BIOS Recovery Allows you to recover from certain corrupted BIOS conditions from a recover le on the user
primary hard drive or an external USB key. Enabled by default.
Table 18. System Logs
Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Table 19. SupportAssist System Resolution
Option Description
Auto OS Recovery Threshold Allows you to control the automatic boot ow for SupportAssist System. Options are:
•O
• 1
•2 (Enabled)
• 3
56 System setup
Technical specications
NOTE: Oerings may vary by region. For more information regarding the conguration of your computer
in:
• Windows 10, click or tap Start > Settings > System > About.
• Windows 7, click Start , right-click My Computer, and then select Properties.
Topics:
• System specications
• Memory specications
• Video specications
• Audio specications
• Communication specications
• Cards specications
• Display specications
• Drives specications
• Port and connector specications
• Power specications
• Camera specications
• Stand specications
• Physical specications
• Environmental specications
System specications
Feature Specication
Processor cache • Intel 6th Generation Core i5-6500T (Support for Windows 7/8.1/10/Linux)
• Intel 6th Generation Core i7-6700T QC (Support for Windows 7/8.1/10/Linux)
• Intel 7th Generation Core i5-7500T (Support for Windows 10/Linux Only)
• Intel 7th Generation Intel Core i7-7700T (Support for Windows 10/Linux Only)
Total cache Up to 8 MB cache depending on processor type
Chipset Intel B250 Chipset
Memory specications
Feature Specication
Memory type • Up to 2133 MHz (6th generation Intel processors)
5
Technical specications 57
Feature Specication
• Up to 2400 MHz (7th generation Intel processors), unbuered non-ECC, dual‑channel DDR4 conguration
Memory capacity Up to 16 GB each
Memory connectors Two internally accessible DDR4 SODIMM sockets
Minimum memory 2 GB
Maximum memory 32 GB
Video specications
Feature Specication
Video Controller
(Integrated) • Intel 7th Generation HD Graphics 610
• Intel 7th Generation HD Graphics 630
• Intel 6th Generation HD Graphics 530
• Intel 6th Generation HD Graphics 510
Video Memory Shared memory
External display
support
DisplayPort, VGA and serial port (optional)
Audio specications
Feature Specication
Controller Integrated Realtek ALC3661-CG-A3 High Denition Audio with Waves MaxxVoice Pro
Speaker Single 4 Ω, 4 W AVG speakers with 5 W Peak
Internal speaker
amplier
Up to 6 W per channel
Internal microphone
support
Single digital microphone
Volume controls Volume up/down buttons, program menus, and keyboard media-control keys
Communication specications
Features Specication
Network adapter Realtek RTL8111HSD-CG Ethernet LAN 10/100/1000M on system board
Wireless • Intel Dual Band Wireless-AC 8265 WLAN card (802.11abgn+ac MIMO 2x2)
• Intel Dual Band Wireless-AC 8265 WLAN card - Bluetooth 4.2
• Intel Dual Band Wireless-AC 3165 WLAN card (802.11abgn+ac MIMO 1x1)
• Intel Dual Band Wireless-AC 3165 WLAN card - Bluetooth 4.2
58 Technical specications
Cards specications
Feature Specication
M.2 One
Display specications
Feature Specication
Type 19.5 inches, HD+ WLED
Maximum resolution 1600 x 900
Refresh rate 60 Hz
Brightness Brightness up/down buttons
Operating angle 85 degrees horizontal/ 75 degrees vertical
Pixel pitch • 271.2 mm x 262.6 mm (touch)
• 270 mm x 270 mm (non-touch)
Height 452 mm (17.75 inches)
Width 263 mm (10.35 inches)
Drives specications
Feature Specication
Hard drive One 2.5 inches SATA drive
Optical drive
(optional)
DVD+/-RW SATA
Port and connector specications
Feature Specication
Audio One Universal audio jack
Network adapter One RJ-45 connector
USB 2.0 • Two USB 2.0 ports (rear)
• Three USB ports (internal)
USB 3.1 Gen 1 • Two USB 3.1 Gen 1 ports (side)
• Two USB 3.1 Gen 1 ports (rear)
Video One DisplayPort, VGA and serial port (optional)
Media card reader One 4-in-1 slot
Technical specications 59
Power specications
Feature Specications
Type 130 W; 180 W
Voltage 90 V AC–264 V AC
Input current: 1.8 A / 0.9 A; 2.34 A / 1.25 A
Frequency 47–63 Hz
Rated output
voltage
19.50 V DC
Camera specications
Feature Specication
Image resolution 1.0 megapixels
Video resolution HD (720p)
Diagonal viewing
angle
74.6 degrees
Stand specications
Feature Specication
Tilt –5 degrees to 30 degrees
HAS Stand
Dimensions:
Width 10.12 inches (25.70 cm)
Depth 8.86 inches (22.50 cm)
Weight 6.27 lbs (2.85 kg)
Easel Stand
Dimensions:
Width 5.19 inches (13.20 cm)
Depth 1.04 inches (2.65 cm)
Weight 1.76 lbs (0.80 kg)
Physical specications
Features Specications
Weight without
stand (Non-Touch)
7.92 lbs (3.6 kg)
Weight without
stand (Touch)
9.0 lbs (4.1 kg)
Non-Touch (without
stand):
60 Technical specications
Features Specications
Height 12.94 inches (32.87 cm)
Width 19.0 inches (48.25 cm)
Depth 2.38 inches (5.89 cm)
Touch (without
stand):
Height 12.94 inches (32.87 cm)
Width 19.00 inches (48.25 cm)
Depth 2.32 inches (5.80 cm)
Environmental specications
Temperature Specications
Operating 0°C to 35°C (32°F to 95°F)
Storage –40°C to 65°C (–40°F to 149°F)
Relative humidity
(maximum)
Specications
Operating 20% to 80% (non condensing)
Storage 20% to 80% (non condensing)
Maximum
vibration
Specications
Operating 0.26 GRMS at 5 Hz to 350 Hz
Storage 1.37 GRMS at 5 Hz to 200 Hz
Maximum shock Specications
Operating 40 G
Storage 105 G
Altitude
(maximum)
Specications
Operating 0 m to 5000 m (0 ft to 16,404 ft)
Non-operating 0 m to 5000 m (0 ft to 16,404 ft)
Airborne
contaminant level
G2 or lower as dened by ANSI/ISA-S71.04-1985
Technical specications 61
Troubleshooting
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
NOTE: Regular ePSA’s run for about 5 to 10 minutes, however, the extended test takes about three and half hours with only 8GB
of ram in the system.
Running the ePSA diagnostics
1 Power-on the computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts
running the tests on all the detected devices.
4 To run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.
5 Select the device from the left pane and click Run Tests.
6 If there are any issues, error codes are displayed.
Note the error code and contact Dell.
LCD built in self test (BIST)
All-in-One (AIO) systems supports LCD BIST similar to any other Dell systems that have BIST test implemented. It allows the user to isolate
the LCD during troubleshooting to determine which sub-system is at fault. The main dierence is the lack of an integrated keyboard scan
controller in the AIO. When BIST is initiated, an internal generated pattern from the LCD will be emitted for user's observation. This pattern
will go by sequence through this pattern. Black-White-Red-Green-Blue or a White-Black-Red-Green-Blue where each pattern is emitted for
2 to 3 seconds. The following images displays the pattern of the colors on the LCD.
6
62 Troubleshooting
Troubleshooting 63
Invoking BIST with user modes
There are two methods to invoke the LCD BIST .
• OSD Toggle
• ePSA
OSD toggle
The rst method of user initiation is via OSD toggle button. The user should press the OSD toggle button and hold it in while the power
button is applied to turn the AIO on. This is the hardware-initiated method that does not require the CPU and BIOS to be functional. The
panel will stay in BIST mode until the BIOS reboots the system. The test duration is approximately 20 seconds which allows 2 cycles of
color bar patterns.
To invoke the BIST test via OSD Toggle:
1 Press and hold down the OSD toggle button.
2 Press the power button to turn on the computer while holding down on the OSD toggle button.
NOTE: The OSD toggle is located at the right side of the chassis, just above the Hard Disk indicator light.
ePSA
The second method to troubleshoot is via ePSA entry. The user initiates a Pre-Boot POST via F12 function key and the system enters
ePSA. The ePSA menu will have an LCD BIST selection that asserts the proper signals via BIOS commands. The BIST mode will loop for
64 Troubleshooting
approximately 20 seconds giving 2 cycles of color bar patterns that the user can observe. The time period is controlled by BIOS. After the
time period, the BIOS will return the system to the ePSA menu.
Troubleshooting 65
Contacting Dell
NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
7
66 Contacting Dell