Table of Contents
- Inspiron 11 3000 Service Manual
- Before working inside your computer
- After working inside your computer
- Removing the base cover
- Replacing the base cover
- Removing the battery
- Replacing the battery
- Removing the power and volume-buttons board
- Replacing the power and volume-buttons board
- Removing the power-adapter port
- Replacing the power-adapter port
- Removing the hard drive
- Replacing the hard drive
- Removing the I/O board
- Replacing the I/O board
- Removing the wireless card
- Replacing the wireless card
- Removing the coin-cell battery
- Replacing the coin-cell battery
- Removing the speakers
- Replacing the speakers
- Removing the touch pad
- Replacing the touch pad
- Removing the display assembly
- Replacing the display assembly
- Removing the memory module
- Replacing the memory module
- Removing the system board
- Replacing the system board
- Removing the palm rest and keyboard assembly
- Replacing the palm rest and keyboard assembly
- Removing the display panel
- Replacing the display panel
- Removing the display hinges
- Replacing the display hinges
- Removing the camera
- Replacing the camera
- Removing the sensor board
- Replacing the sensor board
- Flashing the BIOS
- Technology and components
- Getting help and contacting Dell
DELL 3168 User Manual
Displayed below is the user manual for 3168 by DELL which is a product in the Notebooks category. This manual has pages.
Related Manuals
Inspiron 11 3000
Service Manual
Computer Model: Inspiron 11–3168
Regulatory Model: P25T
Regulatory Type: P25T001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017–07
Rev. A03
Contents
Before working inside your computer............................ 11
Before you begin ......................................................................................11
Safety instructions....................................................................................11
Recommended tools................................................................................ 12
Screw list................................................................................................. 13
After working inside your computer.............................. 14
Removing the base cover............................................. 15
Procedure................................................................................................ 15
Replacing the base cover..............................................19
Procedure................................................................................................ 19
Removing the battery.................................................. 20
Prerequisites........................................................................................... 20
Procedure............................................................................................... 20
Replacing the battery...................................................22
Procedure................................................................................................22
Post-requisites........................................................................................ 22
Removing the power and volume-buttons board.......... 23
Prerequisites............................................................................................23
Procedure................................................................................................23
3
Replacing the power and volume-buttons board.......... 25
Procedure............................................................................................... 25
Post-requisites........................................................................................ 25
Removing the power-adapter port............................... 26
Prerequisites............................................................................................26
Procedure............................................................................................... 26
Replacing the power-adapter port............................... 28
Post-requisites........................................................................................ 28
Procedure................................................................................................28
Removing the hard drive.............................................. 29
Prerequisites........................................................................................... 29
Procedure............................................................................................... 29
Replacing the hard drive.............................................. 32
Procedure................................................................................................32
Post-requisites........................................................................................ 32
Removing the I/O board...............................................33
Prerequisites............................................................................................33
Procedure................................................................................................33
Replacing the I/O board...............................................36
Procedure............................................................................................... 36
Post-requisites........................................................................................ 36
Removing the wireless card..........................................37
Prerequisites............................................................................................37
Procedure............................................................................................... 38
4
Replacing the wireless card..........................................40
Post-requisites........................................................................................ 40
Procedure............................................................................................... 40
Removing the coin-cell battery.................................... 42
Prerequisites............................................................................................42
Procedure................................................................................................42
Replacing the coin-cell battery.................................... 46
Procedure............................................................................................... 46
Post-requisites........................................................................................ 46
Removing the speakers................................................ 47
Prerequisites............................................................................................47
Procedure................................................................................................47
Replacing the speakers................................................ 49
Procedure............................................................................................... 49
Post-requisites........................................................................................ 49
Removing the touch pad..............................................50
Prerequisites........................................................................................... 50
Procedure............................................................................................... 50
Replacing the touch pad.............................................. 53
Procedure............................................................................................... 53
Post-requisites........................................................................................ 53
Removing the display assembly....................................54
Prerequisites........................................................................................... 54
Procedure............................................................................................... 54
5
Replacing the display assembly....................................59
Post-requisites........................................................................................ 59
Procedure............................................................................................... 59
Removing the memory module..................................... 61
Prerequisites............................................................................................ 61
Procedure................................................................................................ 61
Replacing the memory module.....................................63
Procedure............................................................................................... 63
Post-requisites........................................................................................ 64
Removing the system board.........................................65
Prerequisites........................................................................................... 65
Procedure............................................................................................... 65
Replacing the system board......................................... 70
Procedure................................................................................................70
Post-requisites......................................................................................... 71
Entering the Service Tag in the BIOS setup program............................... 71
Removing the palm rest and keyboard assembly.......... 72
Prerequisites............................................................................................72
Procedure................................................................................................72
Replacing the palm rest and keyboard assembly...........74
Procedure................................................................................................74
Post-requisites.........................................................................................74
Removing the display panel..........................................75
Prerequisites............................................................................................75
Procedure................................................................................................75
6
Replacing the display panel.......................................... 77
Procedure................................................................................................77
Post-requisites.........................................................................................77
Removing the display hinges........................................ 78
Prerequisites............................................................................................78
Procedure................................................................................................79
Replacing the display hinges.........................................81
Procedure................................................................................................ 81
Post-requisites......................................................................................... 81
Removing the camera.................................................. 82
Prerequisites............................................................................................82
Procedure............................................................................................... 83
Replacing the camera.................................................. 86
Procedure............................................................................................... 86
Post-requisites........................................................................................ 86
Removing the sensor board..........................................87
Prerequisites............................................................................................87
Procedure................................................................................................87
Replacing the sensor board..........................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................ 89
Flashing the BIOS........................................................ 90
Technology and components........................................ 91
Audio........................................................................................................91
7
Downloading the audio driver.............................................................91
Identifying the audio controller...........................................................91
Changing the audio settings..............................................................92
Camera................................................................................................... 92
Identifying the webcam in device manager....................................... 92
Starting the camera application.........................................................92
Getting the Dell Webcam Central...................................................... 93
Display.....................................................................................................94
Adjusting the brightness....................................................................94
Changing the screen resolution......................................................... 94
Rotating the display...........................................................................95
Cleaning the display.......................................................................... 96
HDMI.......................................................................................................97
Connecting to external display devices.............................................. 97
Graphics..................................................................................................99
Downloading the graphics driver....................................................... 99
Identifying the display adapter...........................................................99
Changing the display settings in Intel HD Graphics Control Panel.... 100
Intel WiDi............................................................................................... 100
Downloading the WiDi application.....................................................101
Setting up the wireless display..........................................................101
USB....................................................................................................... 102
Downloading the USB 3.0 driver...................................................... 102
Enabling or disabling the USB in system setup.................................102
Fixing a no-boot issue caused by USB emulation............................. 103
WiFi....................................................................................................... 103
Turning WiFi on or o...................................................................... 103
Downloading the WiFi driver............................................................ 103
Conguring the Wi-Fi...................................................................... 104
Bluetooth...............................................................................................105
Turning Bluetooth on or o..............................................................105
Pairing the Bluetooth-enabled devices.............................................105
8
Removing the Bluetooth device.......................................................106
Transferring les between devices using Bluetooth..........................107
Hard drive.............................................................................................. 107
Identifying the hard drive in BIOS setup program.............................107
Identifying the hard drive................................................................. 108
Media-card reader................................................................................. 108
Downloading the media-card reader driver...................................... 108
Browsing a media card.....................................................................109
Keyboard............................................................................................... 109
Changing the keyboard language.....................................................109
Keyboard shortcuts......................................................................... 109
Touch pad...............................................................................................110
Identifying the touch pad.................................................................. 111
Touch pad gestures........................................................................... 111
Power adapter.........................................................................................111
Battery................................................................................................... 112
Chipsets................................................................................................. 112
Downloading the chipset driver........................................................ 112
Identifying the chipset...................................................................... 113
Memory..................................................................................................113
Checking the system memory in Windows....................................... 114
Checking the system memory in system setup.................................114
Testing memory using ePSA............................................................. 114
Processors..............................................................................................114
Identifying the processors in Windows..............................................114
Checking the processor usage in the task manager..........................115
Operating System...................................................................................116
Service Tag location................................................................................116
Device driver.......................................................................................... 116
Intel Dynamic Platform and Thermal Framework.............................. 116
Intel HD Graphics 515 driver............................................................. 117
Intel Chipset Software Installation Utility...........................................117
9
Intel Serial IO driver.......................................................................... 118
Intel Trusted Execution Engine Interface...........................................119
Intel Virtual Button driver.................................................................120
Intel Wireless 3165 WiFi and Bluetooth drivers..................................121
BIOS overview....................................................................................... 122
Entering the BIOS setup program.......................................................... 122
Boot menu............................................................................................. 122
Boot menu enhancements..................................................................... 122
Timing key sequences............................................................................122
Getting help and contacting Dell.................................124
Self-help resources................................................................................ 124
Contacting Dell...................................................................................... 125
10
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system installed on
your computer.
– Windows 10: Click Start → Power → Shut down.
– Windows 8.1: On the Start screen, Click the power icon → Shut down.
– Windows 7: Click Start → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor, from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
11
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver
• Flat-head screwdriver
• Plastic scribe
12
Screw list
Component Secured to Screw type Quantity
LCD module LCD cover M2L2.5 2
Hinge plate Cover M2.5L2.5 (Big
Head)
4
Touch pad Palm-rest and
keyboard assembly
M2L2 4
Display cable
bracket
Palm-rest and
keyboard assembly
M2L2 (Big Head) 1
Power adapter Palm-rest and
keyboard assembly
M2L3 1
Wireless card Palm-rest and
keyboard assembly
M2L3 1
Battery Palm-rest and
keyboard assembly
M2L3 1
System board Palm-rest and
keyboard assembly
M2L2 (Big Head) 1
I/O board Palm-rest and
keyboard assembly
M2L3 2
System board Palm-rest and
keyboard assembly
M2L3 1
Hard-drive Palm-rest and
keyboard assembly
M2L3 1
Hinges Palm-rest and
keyboard assembly
M2.5L5 4
Back cover M2.5L7 9
Hard-drive bracket Hard drive M3L3 4
13
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
14
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
15
2 Using a plastic scribe, remove the screw cover located at the center of the base
cover.
1 base cover 2 screw cover
3 plastic scribe
16
3 Remove the screws that secure the base cover to the palmrest and keyboard
assembly.
1 screws (9) 2 base cover
17
4 Using a plastic scribe, pry the base cover from the palmrest and keyboard
assembly.
1 plastic scribe 2 base cover
18
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Slide the tabs on the base cover into the slots on the palmrest and keyboard
assembly and snap the base cover into place.
2 Replace the screws that secure the base cover to the palmrest and keyboard
assembly.
3 Replace the screw cover into its slot on the base cover.
19
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the screw that secures the battery to the palmrest and keyboard
assembly.
2 Disconnect the battery cable from the system board.
20
3 Lift the battery o the palmrest and keyboard assembly.
1 battery cable 2 screw
3 battery 4 palmrest and keyboard
assembly
4 Turn the computer over.
5 Press and hold the power button for 5 seconds, to ground the system board.
21
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the screw hole on the battery with the screw hole on the palmrest and
keyboard assembly.
2 Replace the screw that secures the battery to the palmrest and keyboard
assembly.
3 Connect the battery cable to the system board.
Post-requisites
Replace the base cover.
22
Removing the power and volume-
buttons board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Open the latch and disconnect the power and volume-buttons board cable from
the I/O board.
2 Peel the tape that secures the power and volume-buttons board to the palmrest
and keyboard assembly.
23
3 Using a plastic scribe, pry the power and volume-buttons board, along with its
cable, o the palmrest and keyboard assembly.
1 power and volume-buttons
board cable
2 latch
3 I/O board 4 tape
5 plastic scribe 6 palmrest and keyboard
assembly
7 power and volume-buttons
board
24
Replacing the power and volume-
buttons board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Place the power and volume-buttons board into the slot on the palmrest and
keyboard assembly.
2 Adhere the tape that secures the power and volume-buttons board to the
palmrest and keyboard assembly.
3 Connect the power and volume-buttons board cable to the I/O board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
25
Removing the power-adapter
port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the power-adapter port cable from the system board.
2 Remove the screw that secures the power-adapter port to the palmrest and
keyboard assembly.
26
3 Lift the power-adapter port with its cable, o the palmrest and keyboard
assembly.
1 power-adapter port cable 2 screw
3 power-adapter port 4 system board
5 palmrest and keyboard
assembly
27
Replacing the power-adapter
port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
Procedure
1 Place the power-adapter port into the slot on the palmrest and keyboard
assembly.
2 Align the screw hole on the power-adapter port with the screw hole on the
palmrest and keyboard assembly.
3 Replace the screw that secures the power-adapter port to the palm rest and
keyboard assembly.
4 Connect the power-adapter port cable to the system board.
28
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
NOTE: The following procedure is applicable only if your computer is
shipped with a hard drive.
1 Remove the screw that secures the hard-drive assembly to the palmrest and
keyboard assembly.
2 Remove the screw that secures the hard-drive assembly to the system board.
3 Remove the screw that secures the hard-drive assembly to the I/O board.
29
4 Lift the hard-drive assembly o the palmrest and keyboard assembly.
NOTE: The images in this chapter may dier from your computer
depending on the processor you ordered.
1 screws (3) 2 hard-drive assembly
3 palmrest and keyboard
assembly
5 Remove the screws that secure the hard-drive bracket to the hard drive.
30
6 Lift the hard drive from the hard-drive bracket.
1 screws (4) 2 hard-drive bracket
3 hard drive
31
Replacing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
Procedure
1 Align the screw holes on the hard drive with the screw holes on the hard-drive
bracket.
2 Replace the screws that secure the hard-drive bracket to the hard drive.
3 Align the screw holes on the hard-drive assembly with the screw holes on the
palmrest and keyboard assembly, system board and I/O board.
4 Replace the screws that secure the hard-drive assembly to the palmrest and
keyboard assembly, system board and I/O board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
32
Removing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Follow the procedure from step 1 to step 4 in “Removing the hard drive”(Only for
computers shipped with a hard drive).
Procedure
1 Peel o the tape that secures the sensor-board cable to the I/O board.
2 Open the latch and disconnect the sensor-board cable from the I/O board.
33
3 Open the latches and disconnect the I/O-board cable, and power and volume-
buttons board cable from the I/O board.
1 sensor-board cable 2 tape
3 I/O-board cable 4 latch
5 I/O board 6 power and volume-buttons
board cable
4 Remove the screws that secure the I/O board to the palmrest and keyboard
assembly.
34
5 Lift the I/O board o the palmrest and keyboard assembly.
1 screws (2) 2 I/O board
3 palmrest and keyboard
assembly
35
Replacing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Place the I/O board on the palmrest and keyboard assembly.
2 Align the screw holes on the I/O board with the screw holes on the palmrest and
keyboard assembly.
3 Replace the screws that secure the I/O board to the palmrest and keyboard
assembly.
4 Connect the I/O-board cable and power and volume-buttons board cable to the
I/O board.
5 Connect the sensor-board cable to the I/O board.
6 Adhere the tape that secures the sensor-board cable to the I/O board.
Post-requisites
1 Follow the procedure from step 3 to step 4 in “Replacing the hard drive”.
2 Replace the battery.
3 Replace the base cover.
36
Removing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
37
Procedure
1 Open the latch and disconnect the I/O-board cable from the system board to
access the wireless card.
1 I/O-board cable 2 latch
2 Loosen the captive screw from the wireless-card bracket.
3 Disconnect the antenna cables from the wireless card.
4 Remove the screw that secures the wireless card to the system board.
38
5 Slide the wireless card from the wireless-card slot on the system board.
1 screw 2 wireless-card bracket
3 antenna cables (2) 4 wireless-card slot
5 wireless card
39
Replacing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
Procedure
CAUTION: To avoid damage to the wireless card, do not place any cables
under it.
1 Align the notch on the wireless card with the tab on the wireless-card slot on the
system board.
2 Insert the wireless card at an angle into the wireless-card slot.
3 Align the screw hole on the wireless card with the screw hole on the system
board.
4 Replace the screw that secures the wireless card to the system board.
5 Connect the antenna cables to the wireless card.
6 Align the screw hole on the wireless-card bracket with the screw hole on the
wireless card and tighten the captive screw that secures the wireless-card
bracket to the wireless card.
40
7 Slide the I/O-board cable into its slot on the system board and press down the
latch to secure the cable.
The following table provides the antenna-cable color scheme for the wireless
card supported by your computer.
Connectors on the wireless card Antenna-cable color
Main (white triangle) white
Auxiliary (black triangle) black
1 tab 2 notch
3 wireless card 4 antenna cables (2)
5 screw 6 wireless-card bracket
7 wireless-card slot
41
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s
settings to default. It is recommended that you note the BIOS setup
program’s settings before removing the coin-cell battery.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Open the latch and disconnect the I/O-board cable from the system board.
42
2 Turn the I/O-board cable over to expose the coin-cell battery.
1 I/O-board cable 2 latch
3 Disconnect the coin-cell battery cable from the system board.
4 Take out the antenna and coin-cell battery cables from its routing guide on the
right speaker.
43
5 Peel the tape from the antenna cables and coin-cell battery.
1 coin-cell battery 2 antenna cable
3 routing guide 4 tape
5 coin-cell battery cable
44
6 Pry the coin-cell battery from the palm-rest assembly.
1 coin-cell battery
45
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 With the positive-side facing up, place the coin-cell battery into the battery
socket on the system board.
2 Route the coin-cell battery cable through its routing guides on the right speaker.
3 Connect the coin-cell battery cable to the system board.
4 Turn the I/O-board cable over to cover the coin-cell battery.
5 Slide the I/O-board cable into its slot on the system board and press down the
latch to secure the cable.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
46
Removing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the speaker cable from the system board.
2 Remove the coin-cell battery and antenna cables from the routing guides on the
right speaker.
47
3 Release the speakers from the alignment posts and lift the speakers o the
palmrest and keyboard assembly.
1 routing guide 2 coin-cell battery and antenna
cables
3 speakers (2) 4 speaker cable
48
Replacing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Using the alignment posts on the palmrest and keyboard assembly, place the
speakers on the palmrest and keyboard assembly.
2 Route the coin-cell battery and antenna cables through the routing guides on the
palmrest and keyboard assembly.
3 Connect the speaker cable to the system board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
49
Removing the touch pad
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Open the latch and disconnect the touch-pad cable from the touch pad.
2 Peel the pieces of tapes from the touch pad.
50
3 Turn the keyboard cable over and place it on the system board.
1 pieces of tapes 2 touch-pad cable
3 latch 4 touch pad
5 keyboard cable
4 Remove the screws that secure the touch pad to the palmrest and keyboard
assembly.
51
5 Slide and remove the touch pad away from the palmrest and keyboard assembly.
1 screws (4) 2 touch pad
3 palmrest and keyboard
assembly
52
Replacing the touch pad
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Slide the tabs on the touch pad into the slots on the palmrest and keyboard
assembly.
2 Align the screw holes on the touch pad with the screw holes on the palmrest and
keyboard assembly.
3 Replace the screws that secure the touch pad to the palmrest and keyboard
assembly.
4 Place the keyboard cable over the touch pad.
5 Adhere the tapes over the touch pad.
6 Slide the touch-pad cable into its slot on the touch pad and press down the latch
to secure the cable.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
53
Removing the display assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
Procedure
1 Disconnect the speaker cable from the system board.
2 Remove the antenna cable from the routing guide on the right speaker.
3 Peel o the tapes from the antenna cables and coin-cell battery.
4 Peel o the tape from the sensor-board cable.
54
5 Open the latch and disconnect the sensor-board cable from the I/O board.
1 tape 2 coin-cell battery
3 antenna cable 4 routing guide
5 speaker cable 6 system board
7 sensor-board cable 8 latch
9 I/O board
6 Remove the screw that secures the display-cable bracket to the system board.
7 Open the display-cable bracket o the system board.
8 Peel o the tape to access the display cable.
55
9 Open the latch and disconnect the display cable from the system board.
1 screw 2 display-cable bracket
3 display cable 4 tape
5 latch
56
10 Turn the computer over and open the display as far as possible.
1 palmrest and keyboard
assembly
2 display assembly
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
11 Place the computer face down on a at surface.
12 Remove the screws that secure the display assembly to the palmrest and
keyboard assembly.
57
13 Lift the display assembly o the palmrest and keyboard assembly.
1 display assembly 2 screws (4)
3 palmrest and keyboard
assembly
58
Replacing the display assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Post-requisites
1 Replace the wireless card.
2 Replace the battery.
3 Replace the base cover.
Procedure
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
1 Place the display assembly on the palmrest and keyboard assembly.
2 Align the screw holes on the display hinges with the screw holes on the palmrest
and keyboard assembly.
3 Replace the screws that secure the display assembly to the palmrest and
keyboard assembly.
4 Turn the computer over and close the display.
5 Slide the display cable into its slot on the system board and press down the latch
to secure the cable.
6 Adhere the tape on the display cable.
7 Align the screw hole on the display-cable bracket with the screw hole on the
system board.
8 Replace the screw that secures the display-cable bracket to the system board.
9 Slide the I/O-board cable into its slot on the system board and press down the
latch to secure the cable.
10 Route the antenna cable through its routing on the right speaker.
59
11 Slide the sensor-board cable into its slot on the I/O board and press down the
latch to secure the cable.
60
Removing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
NOTE: The memory module slot is available only on Inspiron 11–3168 shipped
with a 2.5-inch hard drive or a solid state drive.
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Use your ngertips to carefully spread apart the securing-clips on each end of
the memory-module slot until the memory module pops up.
61
2 Remove the memory module from the memory-module slot.
1 memory module 2 securing clips (2)
3 memory-module slot
62
Replacing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the notch on the memory module with the tab on the memory-module slot.
63
2 Slide the memory module rmly into the slot at an angle and press the memory
module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
1 tab 2 notch
3 memory module 4 securing clips (2)
5 memory-module slot
Post-requisites
1 Replace the battery.
2 Replace the base cover.
64
Removing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables correctly
after you replace the system board.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Follow the procedure from “Removing the hard drive” (Only for computers
shipped with a hard drive).
5 Remove the memory module.
Procedure
1 Open the latch and disconnect the I/O-board cable from the system board.
65
2 Disconnect the coin-cell battery and speaker cables from the system board.
1 coin-cell battery cable 2 speaker cable
3 system board
3 Remove the screws that secure the display-cable bracket to the system board
and lift the display-cable bracket o the system board.
66
4 Disconnect the display cable from the system board.
1 screw 2 display-cable bracket
3 display cable 4 tape
5 latch 6 system board
5 Open the connector latch and disconnect the touch-pad cable from the system
board.
6 Open the connector latch and disconnect the keyboard cable from the system
board.
67
7 Disconnect the power-adapter port cable from the system board.
1 system board 2 power-adapter port cable
3 latch 4 touch-pad cable
5 keyboard cable
8 Remove the screw that secures the system board to the palmrest and keyboard
assembly.
68
9 Lift the system board o the palmrest and keyboard assembly.
1 screw 2 system board
3 palmrest and keyboard
assembly
69
Replacing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
Procedure
1 Align the screw holes on the system board with the screw holes on the palmrest
and keyboard assembly.
2 Replace the screw that secures the system board to the palmrest and keyboard
assembly.
3 Connect the power-adapter port cable and the speaker cable to the system
board.
4 Slide the touch-pad cable into the slot on the system board and press down the
latch to secure the cable.
5 Slide the keyboard cable into its slot on the system board and press down the
latch to secure the cable.
6 Slide the I/O-board cable into the slot on the system board and press down the
latch to secure the cable.
7 Align the screw hole on the display-cable bracket to the screw holes on the
system board.
8 Replace the screw that secures the display-cable bracket to the screw holes on
the system board.
9 Connect the display cable to the system board.
10 Connect the coin-cell battery and speaker cables from the system board.
70
Post-requisites
1 Replace the memory module.
2 Follow the procedure from step 3 to step 4 in “Replacing the hard drive”.
3 Replace the wireless card.
4 Replace the battery.
5 Replace the base cover.
Entering the Service Tag in the BIOS setup
program
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed to enter the BIOS setup program.
3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input
eld.
71
Removing the palm rest and
keyboard assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the power and volume-buttons board.
4 Remove the wireless card.
5 Follow the procedure from “Removing the hard drive” (Only for computers
shipped with a hard drive).
6 Remove the I/O board.
7 Remove the power-adapter port.
8 Remove the touch pad.
9 Remove the speakers.
10 Remove the system board.
11 Remove the display assembly.
Procedure
After performing the steps in prerequisites we are left with the palmrest and keyboard
assembly.
72
1 palmrest and keyboard assembly
73
Replacing the palm rest and
keyboard assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
Place the palmrest and keyboard assembly on a at surface with the keyboard facing
down.
Post-requisites
1 Replace the display assembly.
2 Replace the system board.
3 Replace the speakers.
4 Replace the touch pad.
5 Replace the power-adapter port.
6 Replace the I/O board.
7 Follow the procedure from step 3 to step 4 in “Replacing the hard drive”.
8 Replace the wireless card.
9 Replace the power and volume-buttons board.
10 Replace the battery.
11 Replace the base cover.
74
Removing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Remove the display assembly.
Procedure
1 Release the sensor-board cable from the routing guide on the right hinge.
2 Release the display cable from the routing guides on the left hinge.
75
3 Using a plastic scribe, pry the display panel o the display-back cover.
1 display panel 2 display hinges (2)
3 routing guide 4 sensor-board cable
5 plastic scribe 6 display cable
7 display-back cover
76
Replacing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
1 Align the display panel on the display-back cover and snap the display panel into
place.
2 Route the display cable through the routing guide on the left hinge.
3 Route the sensor-board cable through the routing guide on the right hinge.
Post-requisites
1 Replace the display assembly.
2 Replace the wireless card.
3 Replace the battery.
4 Replace the base cover.
77
Removing the display hinges
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Remove the display assembly.
5 Remove the display panel.
78
Procedure
1 Peel the tapes and remove the antenna cables from the routing guide on the
hinge cover.
1 antenna cables (2) 2 tape
3 hinge cover (2)
2 Remove the screws that secure the display hinges to the display back-cover and
antenna assembly.
79
3 Lift the display hinges o the display back-cover and antenna assembly.
1 screws (6) 2 display back-cover and
antenna assembly
3 hinges (2)
80
Replacing the display hinges
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the screw holes on the display hinges with the screw holes on the display
back-cover and antenna assembly.
2 Replace the screws that secure the display hinges to the display back-cover and
antenna assembly.
3 Route the antenna cables through the routing guide on the hinge cover and
secure it in place.
Post-requisites
1 Replace the display panel.
2 Replace the display assembly.
3 Replace the wireless card.
4 Replace the battery.
5 Replace the base cover.
81
Removing the camera
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Remove the display assembly.
5 Remove the display panel.
82
Procedure
CAUTION: Place the display-panel assembly on a soft and clean surface to
avoid scratching the display.
1 Open the latch and disconnect the sensor-board cable from the sensor board.
1 sensor-board cable 2 latch
3 sensor board
2 Peel the tape to access the latch for the display cable.
3 Open the latch and disconnect the display cable.
83
4 Peel the tape that secures the display cable to the display panel.
1 display panel 2 latch
3 display cable 4 tape
5 Using a plastic scribe, pry the camera o the display-back cover.
84
6 Turn over the camera and disconnect the camera cable from the camera.
1 plastic scribe 2 camera
3 camera cable 4 display-back cover
85
Replacing the camera
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Connect the camera cable to the camera.
2 Using the alignment post, place the camera on the display-back cover and snap
it into place.
3 Slide the display cable into its slot on the display-back cover and close the latch
to secure the cable.
4 Adhere the tape on the display-cable connector.
5 Adhere the tape to secure the display cable to the display panel.
6 Slide the sensor-board cable into its slot on the sensor board and close the latch
to secure the cable.
Post-requisites
1 Replace the display panel.
2 Replace the display assembly.
3 Replace the wireless card.
4 Replace the battery.
5 Replace the base cover.
86
Removing the sensor board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Remove the display assembly.
5 Remove the display panel.
Procedure
CAUTION: Place the display-panel assembly on a soft and clean surface to
avoid scratching the display.
1 Open the latch and disconnect the sensor-board cable from the sensor board.
87
2 Using a plastic scribe, pry the sensor board o the display-back cover.
1 sensor-board cable 2 latch
3 plastic scribe 4 sensor board
88
Replacing the sensor board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the sensor board on the display-back cover and snap the sensor board into
place.
2 Slide the sensor-board cable into the slot on the sensor board and press down
the latch to secure the cable.
Post-requisites
1 Replace the display panel.
2 Replace the display assembly.
3 Replace the wireless card.
4 Replace the battery.
5 Replace the base cover.
89
Flashing the BIOS
You may need to ash (update) the BIOS when an update is available or when you
replace the system board. To ash the BIOS:
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Select the operating system installed on your computer.
6 Scroll down the page and expand BIOS.
7 Click Download to download the latest version of the BIOS for your computer.
8 After the download is complete, navigate to the folder where you saved the BIOS
update le.
9 Double-click the BIOS update le icon and follow the instructions on the screen.
90
Technology and components
Audio
The Inspiron 11-3168 is shipped with Realtek ALC3246 with Waves MaxxAudio, which
is the utility to adjust various audio settings.
NOTE: The audio drivers are already installed when you receive your
computer.
Downloading the audio driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Audio.
6 Click Download to download the audio driver for your computer.
7 After the download is complete, navigate to the folder where you saved the
audio driver le.
8 Double-click the audio driver le icon and follow the instructions on the screen to
install the driver.
Identifying the audio controller
1 On the taskbar, click or tap the search box, and then type Device Manager.
2 Click or tap Device Manager.
The Device Manager window is displayed.
91
3 Expand Sound, video and game controllers to view the audio controller.
Before installation After installation
Changing the audio settings
1 On the taskbar, click the search box, and then type Dell Audio .
2 Click Dell Audio and change the audio settings as required.
Camera
The Inspiron 11-3168 is shipped with an integrated 0.92 megapixel high-speed camera
with a maximum of 1280 x 720 HD resolution at 30 FPS. The camera has built-in
digital-array microphones.
The depth-sensing feature of the camera enhances security when paired with
Windows Hello.
NOTE: You must replace the camera module if you encounter any issues
with the built-in microphones.
Identifying the webcam in device manager
1 On the taskbar, click the search box, and then type Device Manager.
2 Click Device Manager.
The Device Manager window is displayed.
3 Expand Imaging devices.
Starting the camera application
1 On the taskbar, click the search box, and then type Camera.
92
2 Click Camera.
Getting the Dell Webcam Central
A CD is shipped along with your computer, which contains the Dell Webcam Central
software. If you do not have the software, you can download it by registering through
My Account on the Dell website.
NOTE: The Dell Webcam Central is not available for download from the
support site or the resource CD.
93
Display
The Inspiron 11-3168 is shipped with 11.6-inch full HD touch screen with 1366 x 768
resolution.
Adjusting the brightness
1 Right-click on the desktop and select Display settings.
2 Drag or swipe the Adjust brightness level slider to adjust the brightness.
You can press F11 to decrease brightness and F12 to increase brightness.
Changing the screen resolution
1 Right-click on the desktop and select Display settings.
2 Click Advanced display settings.
94
3 Select the desired resolution from the drop-down list.
Rotating the display
1 Right-click on the desktop.
95
2 Select Graphics Options → Rotation and select from the following options.
The display can also be rotated using the following key combinations:
– Ctrl+Alt+Up arrow key (Rotate to 0 Degrees)
– Ctrl+Alt+Right arrow key (Rotate to 90 Degrees)
– Ctrl+Alt+Down arrow key (Rotate to 180 Degrees)
– Ctrl+Alt+Left arrow key (Rotate to 270 Degrees)
3 Right-click on the desktop.
4 Select Display → Orientation and select from the following options.
Cleaning the display
CAUTION: To avoid damaging the display, do not apply force when cleaning.
CAUTION: To avoid damaging the display, do not leave any liquid or excess
moisture on the screen after cleaning.
1 Turn o your computer.
2 Identify any smudges or areas that have to be cleaned.
3 Use a microber cloth to remove any obvious dust and gently brush o any dirt
particles.
96
4 Spray distilled water or cleaning solution to the cloth .
NOTE: Proper cleaning kits should be used to clean and keep your
display in an optimal condition.
5 Gently wipe the screen in a circular motion.
6 For tough spots, repeat this procedure several times till the display is clean.
7 Let the display dry thoroughly before you turn it on.
HDMI
The Inspiron 11-3168 supports HDMI to connect a TV or another HDMI-in enabled
device. It provides video and audio output. The HDMI port is located on the left side
of your computer.
NOTE: Appropriate converters (sold separately) are required to connect
standard DVI and DisplayPort devices.
Connecting to external display devices
1 Connect the HDMI cable to your computer and the external display device.
2 Press F8 to display dierent display modes.
97
3 Select one of the following display modes:
– PC screen only
– Duplicate
– Extend
– Second screen only
NOTE: For more information, see the document that shipped with your
display device.
98
Graphics
The Inspiron 11-3168 is shipped with Intel HD Graphics - Intel Celeron Dual Core and
Intel Pentium Quad Core.
Downloading the graphics driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Video.
6 Click Download to download the graphics driver for your computer.
7 After the download is complete, navigate to the folder where you saved the
graphics driver le.
8 Double-click the graphics driver le icon and follow the instructions on the
screen.
Identifying the display adapter
1 On the taskbar, click the search box, and then type Device Manager.
2 Click Device Manager.
The Device Manager window is displayed.
3 Expand Display adapters.
99
Changing the display settings in Intel HD Graphics Control
Panel
1 Right-click on the desktop and select Graphics Properties to launch the Intel
HD Graphics Control Panel.
2 Click Display.
3 Change the display settings as required.
Intel WiDi
The wireless display feature allows you to share your computer display with a
compatible TV without using cables. You must connect a wireless display adapter to
your TV before setting up the wireless display. To check if your TV supports this
feature, see the documentation that is shipped with the TV.
The following table provides the basic system requirements for a wireless display.
Processor • Intel Celeron Dual Core
• Intel Pentium Quad Core
Video controller Intel HD Graphics
100
WLAN card Intel 2230 or Intel 6150
Operating system Windows 7 or later
Driver Download and install the latest driver for “Intel Wireless Display
Connection Manager” available at www.dell.com/support
Downloading the WiDi application
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Video.
6 Click Download to download the Intel WiDi application for your computer.
7 After the download is complete, navigate to the folder where you saved the WiDi
application le.
8 Double-click the application le icon and follow the instructions on the screen.
Setting up the wireless display
1 Turn on your computer.
NOTE: Ensure that Wi-Fi is enabled.
2 Connect the wireless display adapter to the TV.
3 Turn on the TV and the wireless display adapter.
4 Select the appropriate video source for your TV, such as HDMI1, HDMI2, or S-
Video.
5 Double-click the Intel Wireless Display icon on the desktop.
The Intel Wireless Display window is displayed.
6 Click Scan for available displays.
7 Select your wireless display adapter from the Detected Wireless Displays list.
8 Enter the security code that is displayed on your TV.
101
USB
The following table shows the USB ports available in Inspiron 11-3168.
Ports Location
USB 3.0 port Left side
USB 2.0 ports (2) Right side
NOTE: USB 3.0 needs the driver to be installed before it can detect any USB
devices.
Downloading the USB 3.0 driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Chipset.
6 Click Download to download the USB 3.0 driver for your computer.
7 After the download is complete, navigate to the folder where you saved the USB
3.0 driver le.
8 Double-click double-tap the driver le icon and follow the instructions on screen.
Enabling or disabling the USB in system setup
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed on the screen to enter the System
Setup.
The System Setup is displayed.
3 On the left pane, select Settings → System Conguration → USB
Conguration.
The USB conguration is displayed on the right pane.
102
4 Check the Enable External USB Port check box to either enable or disable it.
5 Save the system setup settings and exit.
Fixing a no-boot issue caused by USB emulation
Sometimes the computer does not boot to the operating system when USB devices
are connected to the computer during startup. This behavior occurs because the
computer is looking for bootable les in the USB devices. Follow these steps to x the
no-boot issue:
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed on the screen to enter the System
Setup.
The System Setup is displayed.
3 On the left pane, select Settings → System Conguration → USB
Conguration
The USB conguration is displayed on the right pane.
4 Clear the Enable Boot Support check box to either enable or disable it.
5 Save the settings and exit.
WiFi
The Inspiron 11-3168 is shipped with Wi-Fi 802.11 ac.
Turning WiFi on or o
NOTE: There is no physical switch to enable or disable WiFi. It has to be
done through computer settings.
1 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
2 Click Wi-Fi to turn Wi-Fi on or o.
Downloading the WiFi driver
1 Turn on your computer.
2 Go to www.dell.com/support.
103
3 Click Product support enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Network.
6 Click Download to download the WiFi driver for your computer.
7 After the download is complete, navigate to the folder where you saved the WiFi
driver le.
8 Double-click the driver le icon and follow the on-screen instructions to install
the driver.
Conguring the Wi-Fi
1 Turn on Wi-Fi. For more information, see Turning Wi-Fi on or o.
2 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
3 Press and hold Wi-Fi, and then click Go to settings.
A list of available networks is displayed.
4 Select your network and click Connect.
NOTE: Type the network security key, if prompted.
104
Bluetooth
This computer is shipped with Bluetooth 4.0.
Turning Bluetooth on or o
NOTE: There is no physical switch to enable or disable Bluetooth. It has to
be done through the computer settings.
1 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
2 Click Bluetooth to turn Bluetooth on or o.
Pairing the Bluetooth-enabled devices
1 Turn on Bluetooth. For more information, see Turning Bluetooth on or o.
2 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
3 Touch and hold Bluetooth, and then click Go to settings.
4 Select the desired Bluetooth device.
5 Click Pair to pair the bluetooth devices.
105
6 Click Yes to conrm the passcodes on both the devices.
Removing the Bluetooth device
1 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
2 Touch and hold Bluetooth, and then click Go to settings.
3 Click the device you want to remove, and then click Remove device.
106
Transferring les between devices using Bluetooth
1 Swipe-in from the right edge of the display, or click the Action Center icon on
the taskbar to access the Action Center.
2 Touch and hold Bluetooth, and then click Go to settings.
3 Select your Bluetooth device.
4 Click Send or receive les via Bluetooth.
5 In the Bluetooth File Transfer window, click Send les, and then select the
desired le.
Hard drive
The following table shows the hard-drive options available in Inspiron 11-3168
Options Dimensions
SSD 2.5-inch Solid State Drive
HDD 2.5-inch drive
Identifying the hard drive in BIOS setup program
1 Turn on or restart your computer.
107
2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup
program.
A list of hard drives is displayed under the System Information in the General
group.
Identifying the hard drive
1 On the taskbar, click the search box, and then type Device Manager.
2 Click Device Manager.
The Device Manager window is displayed.
3 Expand Disk drives.
Media-card reader
The Inspiron 11-3168 has one microSD-card slot located on the right side of your
computer.
Downloading the media-card reader driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Chipset.
6 Click Download to download the media-card reader driver for your computer.
108
7 After the download is complete, navigate to the folder where you saved the
media-card reader driver le.
8 Double-click the card reader driver le icon and follow the instructions on the
screen.
Browsing a media card
1 Insert the media card with the metal contacts facing down.
The card will auto-play and a notication appears on the screen.
2 Follow the instructions on the screen.
Keyboard
The Inspiron 11-3168 is shipped with a backlit keyboard.
Changing the keyboard language
1 Click Start .
2 Click Settings .
3 Click Time & language → Region & language.
4 Click Add a language.
5 Choose the language you want to add and select a country for the language.
6 Under Languages, click the language that you want to set as the default
language.
7 Click Set as default.
Keyboard shortcuts
Icons Description
Mute audio
Decrease volume
Increase volume
109
Icons Description
Play previous track/chapter
Play/Pause
Play next track/chapter
Switch to external display
Search
Decrease brightness
Increase brightness
Pause/Break
Toggle Fn-key lock
Sleep
Turn o/on wireless
Scroll lock
Touch pad
The Inspiron 11–3168 is shipped with a Precision touch pad.
A precision touch pad is a new class of input device that provides high precision
pointer input and gesture functionality. Precision touch pads interact with the
operating system directly without a driver.
The operating system handles the overall functionality of the touch pad and there are
no separate drivers available for download.
110
Identifying the touch pad
1 On the taskbar, click the search box, and then type Device Manager.
2 Click Device Manager.
The Device Manager window is displayed.
3 Expand Mice and other pointing devices.
Touch pad gestures
Gesture Procedure Result
Tap to click Tap on the touch pad. Selects an item.
Tap, tap-slide to
highlight or drag
Tap, tap-slide on the touch
pad.
Highlights text, and drags
and drops an item.
Slide to scroll Place two ngers on the
touch pad, and then slide.
Scrolls the page. Pages can
scroll left and right, up and
down, or both.
Pinch or stretch to
zoom
Place two ngers on the
touch pad and move them
toward each other or away
from each other.
Zooms out or zooms in on
the touch pad.
Swipe for Action
Center
Swipe in from the right
edge.
Opens the Action Center.
Swipe again to hide the
Action Center.
Swipe for adding new
desktop
Swipe in from the left
edge.
Click New desktop to add a
new desktop.
Power adapter
The Inspiron 11–3168 is shipped with a 45 W or a 65 W power adapter.
111
WARNING: When you disconnect the power adapter cable from the
computer, pull on its connector, not the cable itself. When disconnecting
cable, keep it evenly aligned to avoid bending any connector pins. When
connecting the cable, ensure that the port and the connector are correctly
oriented and aligned.
WARNING: The power adapter works with electrical outlets worldwide.
However, power connectors and power strips vary among countries. Using
an incompatible cable or improperly connecting the cable to the power strip
or electrical outlet may cause re or equipment damage.
Battery
The Inspiron 11-3168 is shipped with a 2-cell 32 WHr smart lithium ion battery.
NOTE: Batteries are covered for a period of one year from the invoice date
unless stated otherwise in the invoice.
Chipsets
The chipset is virtually divided into two sections — Northbridge and Southbridge. All
computer components communicate with the CPU through the chipset.
The Inspiron 11-3168 is shipped with the chipset that is integrated in the processor.
Downloading the chipset driver
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Scroll down the page and expand Chipset.
6 Click Download to download the chipset driver for your computer.
7 After the download is complete, navigate to the folder where you saved the
chipset driver le.
8 Double-click the chipset driver le icon and follow the instructions on the screen.
112
Identifying the chipset
1 On the taskbar, click the search box, and then type Device Manager.
2 Click Device Manager.
The Device Manager window is displayed.
3 Expand System devices.
Memory
The Inspiron 11-3168 has one SODIMM (RAM) slot, which is accessible by removing
the base cover. Your computer supports 2 GB, and 4 GB, DDR3L memory of up to
1600 MHz.
113
Checking the system memory in Windows
1 Click Start .
2 Select Settings .
3 Click System → About.
Checking the system memory in system setup
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed on the screen to enter the system setup.
3 On the left pane, select Settings → General → System Information.
The memory information is displayed on the right pane.
Testing memory using ePSA
1 Turn on or restart your computer.
2 Press F12 after the Dell logo is displayed on the screen to access the boot menu.
3 Use the arrow keys to highlight the Diagnostics menu option and press Enter.
4 Follow the instructions on the screen to complete the ePSA Pre-boot System
Assessment (PSA).
NOTE: If the operating system logo appears, wait until you see the
desktop. Turn o your computer and try again.
Processors
The Inspiron 11-3168 is shipped with the following processor options.
• Intel Celeron Dual Core
• Intel Pentium Quad Core
Identifying the processors in Windows
1 On the taskbar, click or tap the search box, and then type Device Manager.
2 Click or tap Device Manager.
The Device Manager window is displayed.
114
3 Expand Processors .
Checking the processor usage in the task manager
1 Right-click or double-tap on the taskbar.
2 Click or tap Task Manager.
The Task Manager window is displayed.
3 Click or tap the Performance tab to display the processor performance details.
115
Operating System
The Inspiron 11-3168 is shipped with the Windows 10 factory installation.
Service Tag location
The service tag is a unique alphanumeric identier that allows Dell service technicians
to identify the hardware components in your computer and access warranty
information.
Device driver
Intel Dynamic Platform and Thermal Framework
In the Device Manager, check if the Intel Dynamic Platform and Thermal Framework is
installed. Install the driver updates from www.dell.com/support.
116
Intel HD Graphics 515 driver
In the Device Manager, check if the video driver is installed. Install the video driver
update from www.dell.com/support.
Intel Chipset Software Installation Utility
In the Device Manager, check if the chipset driver is installed. Install the Intel chipset
updates from www.dell.com/support.
117
BIOS overview
The BIOS manages data ow between the computer's operating system and attached
devices such as hard disk, video adapter, keyboard, mouse, and printer.
Entering the BIOS setup program
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup
program.
You can change the user-dened settings in BIOS setup program.
Boot menu
The Inspiron 11-3168 includes a one-time boot menu. By using this feature, you can
change the sequence of devices that your computer attempts to boot from, for
example, oppy, CD-ROM, or hard drive.
Boot menu enhancements
The boot menu enhancements are as follows:
•Easier Access — Press F12 to access the boot selection menu.
•User Prompting — The user is prompted to use the keystroke on the BIOS
screen.
•Diagnostics Options — The boot menu includes the ePSA diagnostic options.
Timing key sequences
The keyboard is not the rst device initialized by Setup. As a result, if you press a
keystroke too early, the keyboard is locked out. In such case, a keyboard error
message is displayed on the screen, and you cannot restart your computer with the
Ctrl+Alt+Del key combination.
122
To prevent the keyboard from locking, wait until the keyboard is initialized completely.
The keyboard is initialized if one of the following occurs:
• The keyboard lights ash.
• The F2=Setup prompt appears in the top-right corner of the screen during boot.
123
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help
resources:
Table 1. Self-help resources.
Information about Dell products and
services
www.dell.com
Windows 8.1 and Windows 10
Dell Help & Support app
Windows 10
Get started app
Windows 8.1
Help + Tips app
Accessing help in Windows 8, Windows
8.1, and Windows 10
In Windows search, type Help and
Support, and press Enter.
Accessing help in Windows 7 Click Start → Help and Support.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user
manuals, setup instructions, product
specications, technical help blogs,
drivers, software updates, and so on.
www.dell.com/support
Learn about your operating system,
setting up and using your computer, data
backup, diagnostics, and so on.
See Me and My Dell at www.dell.com/
support/manuals.
124
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can nd
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
125