Table of Contents
- Contents
- Notes, Cautions, and Warnings
- Working on Your Computer
- Battery
- Memory Card
- Subscriber Identity Module (SIM) Card
- Access Panel
- Memory
- Optical Drive
- Hard Drive
- Wireless Local Area Network (WLAN) Card
- Keyboard
- Wireless Wide Area Network (WWAN) Card
- Palm Rest
- Speaker
- Fingerprint Reader
- LED Board
- Power-Button Board
- Quick Launch Button Board
- Coin-Cell Battery
- Heat Sink
- Processor
- Display Assembly
- Display Bezel
- Camera
- Display Panel
- Display Brackets and Hinges
- Display Cable
- System Board
- Input/Output Board
- System Setup
- Diagnostics
- Specifications
- Contacting Dell
DELL 3350 User Manual
Displayed below is the user manual for 3350 by DELL which is a product in the Notebooks category. This manual has pages.
Related Manuals
Dell Vostro 3350
Owner's Manual
Regulatory Model P13S
Regulatory Type P13S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or
death.
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™,
Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®,
Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel
Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™,
AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of
Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start
button, and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association
(BDA) and licensed for use on discs and players. The Bluetooth® word mark is a registered trademark and
owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a
registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the
marks and names or their products, Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.
2011 – 06
Rev. A00
Contents
Notes, Cautions, and Warnings..................................................................2
1 Working on Your Computer......................................................................7
Before Working Inside Your Computer.............................................................................7
Recommended Tools.........................................................................................................9
Turning Off Your Computer................................................................................................9
After Working Inside Your Computer................................................................................9
2 Battery........................................................................................................11
Removing The Battery.....................................................................................................11
Installing The Battery......................................................................................................12
3 Memory Card............................................................................................13
Removing The Memory Card...........................................................................................13
Installing The Memory Card............................................................................................14
4 Subscriber Identity Module (SIM) Card...............................................15
Removing The Phone Subscriber Identity Module (SIM)................................................15
Installing The Phone Subscriber Identity Module (SIM).................................................16
5 Access Panel............................................................................................17
Removing The Access Panel...........................................................................................17
Installing The Access Panel............................................................................................18
6 Memory......................................................................................................19
Removing The Memory Module......................................................................................19
Installing The Memory Module.......................................................................................20
7 Optical Drive..............................................................................................21
Removing The Optical Drive............................................................................................21
Installing The Optical Drive.............................................................................................22
8 Hard Drive..................................................................................................23
Removing The Hard Drive................................................................................................23
Installing The Hard Drive.................................................................................................26
9 Wireless Local Area Network (WLAN) Card.......................................27
Removing Wireless Local Area Network (WLAN) Card..................................................27
Installing The Wireless Local Area Network (WLAN) Card............................................28
10 Keyboard..................................................................................................29
Removing The Keyboard.................................................................................................29
Installing The Keyboard..................................................................................................31
11 Wireless Wide Area Network (WWAN) Card...................................33
Removing The Wireless Wide Area Network (WWAN) Card.........................................33
Installing The Wireless Wide Area Network (WWAN) Card..........................................35
12 Palm Rest.................................................................................................37
Removing The Palm Rest.................................................................................................37
Installing The Palm Rest..................................................................................................44
13 Speaker....................................................................................................45
Removing The Speaker...................................................................................................45
Installing The Speaker.....................................................................................................46
14 Fingerprint Reader.................................................................................49
Removing The Fingerprint Reader...................................................................................49
Installing The Fingerprint Reader....................................................................................51
15 LED Board................................................................................................53
Removing The LED Board................................................................................................53
Installing The LED Board.................................................................................................54
16 Power-Button Board..............................................................................55
Removing The Power-Button Board...............................................................................55
Installing The Power-Button Board................................................................................56
17 Quick Launch Button Board.................................................................57
Removing The Quick Launch Button Board....................................................................57
Installing The Quick Launch Button Board.....................................................................58
18 Coin-Cell Battery....................................................................................61
Removing The Coin-Cell Battery.....................................................................................61
Installing The Coin-Cell Battery.......................................................................................61
19 Heat Sink..................................................................................................63
Removing The Heat Sink.................................................................................................63
Installing The Heat Sink..................................................................................................64
20 Processor................................................................................................65
Removing The Processor................................................................................................65
Installing The Processor.................................................................................................66
21 Display Assembly...................................................................................69
Removing The Display Assembly....................................................................................69
Installing The Display Assembly.....................................................................................71
22 Display Bezel...........................................................................................73
Removing The Display Bezel...........................................................................................73
Installing The Display Bezel............................................................................................74
23 Camera.....................................................................................................75
Removing The Camera....................................................................................................75
Installing The Camera.....................................................................................................76
24 Display Panel..........................................................................................79
Removing The Display Panel...........................................................................................79
Installing The Display Panel............................................................................................81
25 Display Brackets and Hinges...............................................................83
Removing Display Brackets And Hinges.........................................................................83
Installing The Display Brackets And Hinges...................................................................85
26 Display Cable..........................................................................................87
Removing The Display Cable...........................................................................................87
Installing The Display Cable............................................................................................88
27 System Board..........................................................................................89
Removing The System Board..........................................................................................89
Installing The System Board...........................................................................................91
28 Input/Output Board................................................................................93
Removing The Input/Output (I/O) Board..........................................................................93
Installing The Input/Output Board...................................................................................94
29 System Setup..........................................................................................95
System Setup Overview..................................................................................................95
System Setup Enter.........................................................................................................95
System Setup Screens....................................................................................................96
System Setup Options.....................................................................................................97
30 Diagnostics............................................................................................101
Device Status Lights......................................................................................................101
Battery Status Lights.....................................................................................................101
Diagnostic Beep Codes.................................................................................................101
31 Specifications.......................................................................................103
32 Contacting Dell.....................................................................................113
Contacting Dell..............................................................................................................113
1
Working on Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential
damage and to help to ensure your personal safety. Unless otherwise noted,
each procedure included in this document assumes that the following
conditions exist:
• You have performed the steps in Working on Your Computer.
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by
performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface, such as a
connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
7
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not
on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you disconnect
the cable. As you pull connectors apart, keep them evenly aligned to avoid bending
any connector pins. Also, before you connect a cable, ensure that both connectors
are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently
than shown in this document.
To avoid damaging your computer, perform the following steps before you begin
working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer
cover from being scratched.
2. Turn off your computer (see
Turning Off Your Computer
).
3. If the computer is connected to a docking device (docked) such as the
optional Media Base or Battery Slice, undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
4. Disconnect all network cables from the computer.
5. Disconnect your computer and all attached devices from their electrical
outlets.
6. Close the display and turn the computer upside-down on a flat work
surface.
NOTE: To avoid damaging the system board, you must remove the main battery
before you service the computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the
electrical outlet before opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
8
11. Remove any installed ExpressCards or Smart Cards from the appropriate
slots.
Recommended Tools
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• #0 Phillips screwdriver
• #1 Phillips screwdriver
• Small plastic scribe
• Flash BIOS update program CD
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1. Shut down the operating system:
• In Windows Vista :
Click Start , then click the arrow in the lower-right corner of the
Start menu as shown below, and then click Shut Down.
• In Windows XP:
Click Start → Turn Off Computer → Turn Off . The computer turns off
after the operating system shutdown process is complete.
2. Ensure that the computer and all attached devices are turned off. If your
computer and attached devices did not automatically turn off when you
shut down your operating system, press and hold the power button for
about 4 seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any
external devices, cards, and cables before turning on your computer.
9
CAUTION: To avoid damage to the computer, use only the battery designed for this
particular Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator, battery slice, or
media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
10
6. Remove the screws that secure the hard-drive assembly to the computer.
7. Lift the hard drive up at an angle from the system and remove it from the
computer.
24
8. Remove the screws that secure the hard-drive bracket to the hard drive.
9. Lift the hard-drive bracket up and away from the hard drive.
25
10. Remove the hard drive board from the hard drive.
Installing The Hard Drive
1. Install the screws to secure the hard drive board to the hard drive.
2. Place the hard drive in its compartment .
3. Replace the screws to secure the hard drive to the system.
4. Connect the hard drive cable to the system board.
5. Replace the hard drive cable securing clip.
6. Install the
access panel
.
7. Install the
battery
.
8. Follow the procedures in
After Working Inside Your Computer
.
26
9
Wireless Local Area Network
(WLAN) Card
Removing Wireless Local Area Network (WLAN)
Card
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the access panel.
4. Disconnect the antenna cables from the WLAN card.
5. Use a scribe to pry the latch to release the WLAN card.
27
6. Remove the WLAN card from the computer.
Installing The Wireless Local Area Network
(WLAN) Card
1. Slide the WLAN card into its slot.
2. Connect the antenna cables according to the color code on the WLAN
card.
3. Install the
access panel
.
4. Install the
battery
.
5. Follow the procedures in
After Working Inside Your Computer
.
28
5. Open the clip to release the keyboard cable.
6. Disconnect the keyboard cable from its connector on the system board.
30
32
6. Disconnect the antenna cables from the WWAN card.
7. Use a scribe to pry the latch that secures the WWAN card.
34
8. Remove the WWAN card from the computer.
Installing The Wireless Wide Area Network
(WWAN) Card
1. Slide the Wireless Wide Area Network (WWAN) card into its slot.
2. Connect the antenna cables according to the color code on the WWAN
card.
3. Install the
power button board cable
.
4. Install the
keyboard
.
5. Install the
battery
.
6. Follow the procedures in
After Working Inside Your Computer
.
35
36
12
Palm Rest
Removing The Palm Rest
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
hard drive
.
6. Remove the
keyboard
.
7. Remove the rubber from the bottom of the computer.
8. Remove the screws that secure the palm rest to the bottom of the
computer.
37
9. Open the clip that secures the power-button board cable to the system
board.
10. Disconnect the power-button board cable from its connector on the system
board.
38
11. Open the clip that secures the LED board cable to the system board.
12. Disconnect the LED board cable from its connector on the system board.
39
13. Open the clip that secures the touchpad data cable to the system board.
14. Disconnect the touchpad data cable from its connector on the system
board.
15. Open the clip that secures the finger print reader cable to the system
board.
40
16. Disconnect the finger print reader cable from its connector on the system
board.
17. Open the clip that secures the quick launch board cable to the system
board.
41
18. Disconnect the quick launch board cable from its connector on the system
board.
19. Remove the screws that secure the palm rest to the front of the computer.
42
20. Pry along the edges of the palm rest to release the palm rest.
21. Lift the palm rest up and away from the computer.
43
Installing The Palm Rest
1. Starting from the right edge of the palm rest, press downwards on the
computer to engage the tabs.
2. Work your way around the edges and ensure the tabs are fully engaged.
3. Connect all cables to the system board.
4. Tighten the screws to secure the palm rest.
5. Tighten the screws on the bottom of the computer to secure the palm rest.
6. Install the
keyboard
.
7. Install the
hard drive
.
8. Install the
access panel
.
9. Install the
memory card
.
10. Install the
battery
11. Follow the procedures in
After Working Inside Your Computer
.
44
13
Speaker
Removing The Speaker
1. Follow the procedures in
Before Working on Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
hard drive
.
6. Remove the
keyboard
.
7. Remove the
palm rest
.
8. Disconnect the speaker cable from its connector on the system board.
9. Release the speaker from its securing posts.
45
10. Release the speaker cable from the routing channel.
11. Lift the speakers up and away from the computer.
Installing The Speaker
1. Install the speaker cable in the routing channel.
2. Install the speaker to its securing posts.
3. Connect the speaker cable.
4. Install the
palm rest
.
5. Install the
keyboard
.
6. Install the
hard drive
.
7. Install the
access panel
.
8. Install the
memory card
46
48
14
Fingerprint Reader
Removing The Fingerprint Reader
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
hard drive
.
6. Remove the
keyboard
.
7. Remove the
palm rest
.
8. Release the fingerprint reader cable from the adhesive affixing it to the
palm rest.
9. Remove the screw that secures the fingerprint reader bracket.
49
10. Lift up the fingerprint reader bracket at an angle and remove it from the
computer.
11. Lift up the fingerprint reader board and remove.
50
Installing The Fingerprint Reader
1. Install the fingerprint reader board and the bracket.
2. Tighten the screws that secure the fingerprint reader bracket.
3. Affix the finger print reader cable to the palm rest.
4. Install the
palm rest
.
5. Install the
keyboard
.
6. Install the
hard drive
7. Install the
access panel
.
8. Install the
memory card
.
9. Install the
battery
.
10. Follow the procedures in
After Working Inside Your Computer
.
51
52
15
LED Board
Removing The LED Board
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
hard drive
.
6. Remove the
keyboard
.
7. Remove the
palm rest
.
8. Peel open the tape that secures the LED board cable.
9. Pry the latches that secure the LED board; then lift up and remove the LED
board from the computer.
53
Installing The LED Board
1. Secure the latches to the LED board.
2. Affix the tape to secure the LED board cable.
3. Install the
palm rest
.
4. Install the
keyboard
.
5. Install the
hard drive
6. Install the
access panel
.
7. Install the
memory card
.
8. Install the
battery
.
9. Follow the procedures in
After Working Inside Your Computer
.
54
16
Power-Button Board
Removing The Power-Button Board
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
memory
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
palm rest
.
9. Remove the screw that secures the power-button board.
10. Pry the latch to release the power-button board; then lift up and remove it
from the computer.
55
Installing The Power-Button Board
1. Install the power-button board and tighten the screw.
2. Install the
palm rest
.
3. Install the
keyboard
.
4. Install the
hard drive
5. Install the
memory
.
6. Install the
access panel
.
7. Install the
memory card
.
8. Install the
battery
.
9. Follow the procedures in
After Working Inside Your Computer
.
56
17
Quick Launch Button Board
Removing The Quick Launch Button Board
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
memory
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
palm rest
.
9. Release the quick launch button board cable from the adhesive affixing it to
the palm rest.
10. Remove the screw that secures the quick launch button board.
57
11. Pry the latches to release the quick launch button board; then lift up and
remove it from the computer.
Installing The Quick Launch Button Board
1. Install the quick launch button board and tighten the screw.
2. Affix the quick launch button board cable to the palm rest.
3. Install the
palm rest
.
4. Install the
keyboard
.
5. Install the
hard drive
6. Install the
memory
.
7. Install the
access panel
.
8. Install the
memory card
.
58
60
18
Coin-Cell Battery
Removing The Coin-Cell Battery
1. Follow the procedures in
Before Working on Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
hard drive
.
6. Remove the
keyboard
.
7. Remove the
palm rest
.
8. Pry the tabs that secure the coin-cell battery to the system board.
Installing The Coin-Cell Battery
1. Insert the coin-cell battery into the slot and press until it snaps into place.
2. Install the
palm rest
.
3. Install the
keyboard
.
61
19
Heat Sink
Removing The Heat Sink
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
memory
.
6. Remove the
WLAN card
.
7. Remove the
optical drive
.
8. Remove the
hard drive
.
9. Remove the
keyboard
.
10. Remove the
WWAN card
.
11. Remove the
palm rest
.
12. Remove the
display assembly
.
13. Remove the
system board
.
14. Lift the heat sink and fan assembly up and away from the system board.
63
Installing The Heat Sink
1. Install the heat sink in the slot.
2. Install the
system board
3. Install the
display assembly
.
4. Install the
palm rest
.
5. Install the
WWAN card
.
6. Install the
keyboard
.
7. Install the
hard drive
8. Install the
optical drive
.
9. Install the
WLAN card
.
10. Install the
memory
.
11. Install the
access panel
.
12. Install the
memory card
.
13. Install the
battery
.
14. Follow the procedures in
After Working Inside Your Computer
.
64
20
Processor
Removing The Processor
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
memory
.
6. Remove the
WLAN card
.
7. Remove the
optical drive
.
8. Remove the
hard drive
.
9. Remove the
keyboard
.
10. Remove the
WWAN card
.
11. Remove the
palm rest
.
12. Remove the
display assembly
.
13. Remove the
system board
.
14. Using a flat-blade screwdriver, rotate the processor cam lock in a counter-
clockwise direction.
65
15. Lift the processor up and away from the system board.
Installing The Processor
1. Insert the processor into the processor socket. Ensure the processor is
properly seated.
2. Tighten the cam lock in a clockwise direction.
3. Install the
system board
4. Install the
display assembly
.
5. Install the
palm rest
.
6. Install the
WWAN card
.
7. Install the
keyboard
.
8. Install the
hard drive
66
68
21
Display Assembly
Removing The Display Assembly
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Disconnect the antenna cables from the routing channel.
11. Pull out the antenna cables from the routing hole.
69
12. Disconnect the display cable from the system board.
13. Release the WWAN cables from the routing channel.
70
14. Remove the screws that secure the display assembly to the computer.
15. Lift the display assembly up from the computer, then forward and remove.
Installing The Display Assembly
1. Attach the display assembly to the base of the computer.
2. Tighten the screws to secure the display assembly.
3. Secure the antenna cables to the routing channels.
4. Connect display cable to system board.
5. Connect antenna cables to installed wireless solutions.
6. Install the
palm rest
.
7. Install the
WWAN card
.
8. Install the
keyboard
.
71
22
Display Bezel
Removing The Display Bezel
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Remove the
display assembly
.
11. Using a plastic scribe, pry under the display bezel to release it from the
display assembly.
12. Lift the display bezel and remove it from the display assembly.
73
Installing The Display Bezel
1. Place the display bezel on the computer.
2. Starting from the bottom edge, press downward on the display bezel to
engage the tabs.
3. Work your way around the sides and top edge.
4. Install the
palm rest
.
5. Install the
WWAN card
.
6. Install the
keyboard
.
7. Install the
hard drive
.
8. Install the
WLAN card
.
9. Install the
access panel
.
10. Install the
memory card
.
11. Install the
battery
.
12. Follow the procedures in
After Working Inside Your Computer
.
74
23
Camera
Removing The Camera
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Remove the
display assembly
.
11. Remove the
display bezel
12. Disconnect the camera cable.
13. Peel off tape that secures the camera.
75
14. Pry the latch; then lift up the camera.
Installing The Camera
1. Install display camera and connect the camera cable.
2. Stick back tape that secures the display camera..
3. Install the
display bezel
.
4. Install the
display assembly
.
5. Install the
palm rest
.
6. Install the
WWAN card
.
7. Install the
keyboard
.
8. Install the
hard drive
.
9. Install the
WLAN card
.
76
78
24
Display Panel
Removing The Display Panel
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Remove the
display assembly
.
11. Remove the
display bezel
.
12. Remove the screws that secure the display panel to the display assembly.
13. Lift the display panel from the display assembly.
79
14. Remove the tape that secures the display cable to the display panel.
15. Disconnect the display panel cable from its connector on the panel.
80
Installing The Display Panel
1. Install the display cable on the display panel.
2. Replace the tape to secure the display cable to the display panel.
3. Install the screws that secure the display panel to the display assembly.
4. Install the
display bezel
5. Install the
display assembly
6. Install the
palm rest
.
7. Install the
WWAN card
.
8. Install the
keyboard
.
9. Install the
hard drive
.
10. Install the
WLAN card
.
11. Install the
access panel
.
12. Install the
memory card
.
13. Install the
battery
.
14. Follow the procedures in
After Working Inside Your Computer
.
81
82
25
Display Brackets and Hinges
Removing Display Brackets And Hinges
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Remove the
display assembly
.
11. Remove the
display bezel
.
12. Remove the
display panel
.
13. Remove the screws that secure the display brackets and hinges to the
display assembly.
83
14. Turn over the left display bracket and hinge.
15. Release the cables from the left hinge; then remove the left display bracket
and hinge.
16. Release the cables from the right hinge; then remove the right display
bracket and hinge.
84
Installing The Display Brackets And Hinges
1. Install the display brackets and display hinges.
2. Tighten the screws to secure the display brackets and hinges to the display
assembly.
3. Route the cables into the right and left hinges.
4. Install the
display panel
5. Install the
display bezel
6. Install the
display assembly
7. Install the
palm rest
.
8. Install the
WWAN card
.
9. Install the
keyboard
.
10. Install the
hard drive
.
11. Install the
WLAN card
.
12. Install the
access panel
.
13. Install the
memory card
.
14. Install the
battery
.
15. Follow the procedures in
After Working Inside Your Computer
.
85
86
26
Display Cable
Removing The Display Cable
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
hard drive
.
7. Remove the
keyboard
.
8. Remove the
WWAN card
.
9. Remove the
palm rest
.
10. Remove the
display assembly
.
11. Remove the
display bezel
.
12. Remove the
display panel
.
13. Remove the
display brackets and hinges
.
14. Peel the display cable from the adhesive affixing it to the display cover, and
remove it from the display assembly.
87
Installing The Display Cable
1. Install the display cable affixing it to the display cover.
2. Install the
display brackets and hinges
.
3. Install the
display panel
.
4. Install the
display camera
.
5. Install the
display bezel
.
6. Install the
display assembly
.
7. Install the
palm rest
.
8. Install the
WWAN card
.
9. Install the
keyboard
.
10. Install the
hard drive
.
11. Install the
WLAN card
.
12. Install the
access panel
.
13. Install the
memory card
.
14. Install the
battery
.
15. Follow the procedures in
After Working Inside Your Computer
.
88
27
System Board
Removing The System Board
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
memory
.
6. Remove the
WLAN card
.
7. Remove the
optical drive
.
8. Remove the
hard drive
.
9. Remove the
keyboard
.
10. Remove the
WWAN card
.
11. Remove the
palm rest
.
12. Remove the
display assembly
.
13. Loosen the screws that secures the heat sink to the system board.
14. Disconnect the fan cable that secures the heatsink to the system board.
89
15. Remove the screws that secure the system board to the computer.
16. Lift the system board up and away from the computer.
90
Installing The System Board
1. Align the system board to the port connectors on the rear of the chassis
and place the system board in the computer.
2. Tighten the screws to secure the system board in place.
3. Replace the fan cable.
4. Tighten the screws to secure the heatsink to the system board.
5. Install the
display assembly
.
6. Install the
palm rest
.
7. Install the
WWAN card
.
8. Install the
keyboard
.
9. Install the
hard drive
.
10. Install the
optical drive
.
11. Install the
WLAN card
.
12. Install the
memory
.
13. Install the
access panel
.
14. Install the
memory card
.
15. Install the
battery
.
16. Follow the procedures in
After Working Inside Your Computer
.
91
92
28
Input/Output Board
Removing The Input/Output (I/O) Board
1. Follow the procedures in
Before Working On Your Computer
.
2. Remove the
battery
.
3. Remove the
memory card
.
4. Remove the
access panel
.
5. Remove the
WLAN card
.
6. Remove the
optical drive
7. Remove the
hard drive
.
8. Remove the
keyboard
.
9. Remove the
WWAN card
.
10. Remove the
palm rest
.
11. Remove the
display assembly
.
12. Remove the
system board
13. Lift up the I/O board at an angle and remove it from the computer.
93
Installing The Input/Output Board
1. Install the Input/Output board into the slot.
2. Install the
system board
3. Install the
display assembly
.
4. Install the
palm rest
.
5. Install the
WWAN card
.
6. Install the
keyboard
.
7. Install the
hard drive
8. Install the
optical drive
.
9. Install the
WLAN card
.
10. Install the
memory
.
11. Install the
access panel
.
12. Install the
memory card
.
13. Install the
battery
.
14. Follow the procedures in
After Working Inside Your Computer
.
94
29
System Setup
System Setup Overview
System Setup allows you to:
• change the system configuration information after you add, change, or
remove any hardware in your computer.
• set or change a user-selectable option such as the user password.
• read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the
System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for
this program. Certain changes can cause your computer to work incorrectly.
System Setup Enter
1. Turn on (or restart) your computer.
2. When the blue DELL logo is displayed, you must watch for the F2 prompt to
appear.
3. Once the F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can
appear very quickly, so you must watch for it to display, and then press <F2> . If you
press <F2> before you are prompted, this keystroke will be lost.
4. If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop. Then, shut down your
computer and try again.
95
System Setup Screens
Menu — Appears on top of the System Setup window. This field provides a menu to
access the System Setup options. Press < Left Arrow > and < Right Arrow > keys to
navigate. As a Menu option is highlighted, the Options List lists the options that define
the hardware installed on your computer.
Options List — Appears on
the left side of the System
Setup window. The field
lists features that define the
configuration of your
computer, including
installed hardware, power
conservation, and security
features. Scroll up and
down the list with the up-
and down-arrow keys. As
an option is highlighted, the
Options Field displays the
option's current and
available settings.
Options Field — Appears
on the right side of Options
List and contains
information about each
option listed in the Options
List. In this field you can
view information about your
computer and make
changes to your current
settings. Press < Enter> to
make changes to your
current settings. Press
<ESC> to return to the
Options List.
NOTE: Not all settings
listed in the Options
Field are changeable.
Help — Appears on the
right side of the System
Setup window and contains
help information about the
option selected in Options
List.
Key Functions — Appears below the Options Field and lists keys and their functions
within the active system setup field.
Use the following keys to navigate through the System Setup screens:
Keystroke Action
< F2 > Displays information on any selected item
in the System Setup.
< Esc > Exit from current view or switch the
current view to the Exit page in the System
Setup.
< Up Arrow > or < Down Arrow > Select an item to display.
< Left Arrow > or < Right Arrow > Select a menu to display.
96
Keystroke Action
– or + Change existing item value.
< Enter > Select the sub menu or execute command.
< F9 > Load setup default.
< F10 > Save current configuration and exit
System Setup.
System Setup Options
Main
System Information Displays the computer model number.
System Date Re-sets the date on the computer's
internal calendar.
System Time Re-sets the time on the computer's
internal clock.
BIOS Version Displays the BIOS revision.
Product Name Displays the product name and the model
number.
Service Tag Displays the service tag of your computer.
Asset Tag Displays the asset tag of your computer (if
available).
Processor Information
CPU Type Displays the type of processor.
CPU Speed Displays the speed of the processor.
CPU ID Displays the processor ID.
L1 Cache Size Displays the processor L1 cache size.
L2 Cache Size Displays the processor L2 cache size.
L3 Cache Size Displays the processor L3 cache size.
Memory Information
Extended Memory Displays the memory installed on the
computer.
97
System Memory Displays the memory in-built on the
computer.
Memory Speed Displays the memory speed.
Device Information
Fixed HDD Displays the model number and capacity
of the hard drive.
SATA ODD Displays the model number and capacity
of the optical drive.
eSATA Device Displays information about the installed
eSATA device.
AC Adapter Type Displays the type of the AC adapter.
Advanced
Intel SpeedStep Enable or disable the Intel
SpeedStep feature.
Default: Enabled
Virtualization Enable or disable the Intel
Virtualization feature.
Default: Enabled
Integrated NIC Enable or disable the power
supply to the on–board
network card.
Default: Enabled
USB Emulation Enable or disable the USB
emulation feature
Default: Enabled
USB Powershare Allows the computer to
charge external devices
using the stored system
battery power through the
USB PowerShare port,
even while the computer is
turned off.
Default: Enabled
USB Wake Support Allows USB devices to
wake-up the computer from
standby. This feature is
enabled only when the AC
adapter is connected.
Default: Disabled
98
SATA Operation Change the SATA controller
mode to either ATA or
AHCI.
Default: AHCI
Adapter Warnings Enables or disables adapter
warnings.
Default: Enabled
Function Key Behavior Specifies the behavior of
the function key <Fn> .
Default: Function key first
Charger Behavior Specifies if the computer
battery will be charged
when connected to an AC
power source.
Default: Enabled
Miscellaneous Devices These fields let you enable
or disable various on board
devices.
Security
Set Service Tag This field displays your system's service
tag. If the service tag is not already set,
this field can be used to enter it.
Set Supervisor Password Allows you to change or delete the
administrator password.
Set HDD Password Allows you to set a password on the
computer's internal hard drive (HDD).
Password Bypass Allows you to bypass the system
password and the internal HDD password
prompts during a system restart/resume
from hibernate state.
Computrace Enable or disable the Computrace feature
on your computer.
Boot
Boot Priority Order Specifies the order of different devices in
which the computer will boot through at
start up.
Hard Disk Drives Specify which hard drive the computer
can boot through.
99
USB Storage Device Specify which USB storage device the
computer can boot through.
CD/DVD ROM Drives Specify which CD/DVD the computer can
boot through.
eSATA Specify which eSATA device the computer
can boot through.
Network Specify which network device the
computer can boot through.
Exit
This section allows you to save, discard, and load default settings before exiting
from System Setup.
100
30
Diagnostics
Device Status Lights
Turns on when you turn on the computer and blinks when the computer is in a
power management mode.
Turns on when the computer reads or writes data.
Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless networking is enabled.
Battery Status Lights
If the computer is connected to an electrical outlet, the battery light operates as
follows:
•Alternately blinking amber light and white light — An unauthenticated or
unsupported non-Dell AC adapter is attached to your laptop.
•Alternately blinking amber light with steady white light — Temporary battery
failure with AC adapter present.
•Constantly blinking amber light — Fatal battery failure with AC adapter
present.
•Light off — Battery in full charge mode with AC adapter present.
•White light on — Battery in charge mode with AC adapter present.
Diagnostic Beep Codes
The following table shows the possible beep codes that may be emitted by the
computer when your computer is unable to complete a power on self test.
101
Beep Possible Cause Troubleshooting Steps
1 BIOS ROM checksum in
progress of failure.
System board failure,
covers BIOS corruption or
ROM error
2 No RAM detected No memory detected
3• Chipset Error (North
and South Bridge
Chipset, DMA/IMR/
Timer Error)
• Time-Of-Day Clock test
failure
• Gate A20 failure
• Super I/O chip failure
• Keyboard controller
test failure
System board Failure
4 RAM Read/Write failure Memory failure
5 Real-time clock power fail CMOS battery failure
6 Video BIOS Test Failure Video card failure
7 Processor Failure Processor Failure
8 Display Display Failure
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31
Specifications
NOTE: Offerings may vary by region. The following specifications are only those
required by law to ship with your computer. For more information regarding the
configuration of your computer, click Start → Help and Support and select the
option to view information about your computer.
System Information
Chipset:
Vostro 3350/ 3450/ 3550/ 3750 Intel HM67
Vostro 3555 AMD A70M
Processor:
Vostro 3350/ 3450/ 3550/ 3750 • Intel Core i3 / i5 series
• Intel Core i7 (Quad-Core for
Vostro 3750 only)
Vostro 3555 • AMD Dual Core
• AMD Quad Core
Memory
Memory connector two SODIMM slots
Memory capacity 1 GB, 2 GB, and 4 GB
Memory type DDR3 SDRAM with 1333 MHz
Minimum memory 2 GB
Maximum memory 8 GB
NOTE: Only 64-bit operating
systems can detect memory
capacities greater than 4 GB.
103
Video
Video type • integrated on system board
• discrete video card
Video controller and memory
UMA:
Vostro 3350/ 3450/ 3550/ 3750 Intel Graphics Media Accelerator
HD
Vostro 3555 AMD Radeon HD series — up to 256
MB / 512 MB of shared memory
Discrete:
Vostro 3350 AMD Radeon HD6490 GDDR5 - 512
MB
Vostro 3450/ 3550 AMD Radeon HD6630 - 1 GB VRAM
Vostro 3750 NVIDIA GeForce GT 525M - 1 GB
Communications
Network adapter 10/100/1000 Mbps Ethernet LAN
Wireless internal wireless local area network (WLAN) and
wireless wide area network (WWAN)
Ports and Connectors
Audio one microphone connector and one stereo
headphones/ external speakers connector
Video
Vostro 3350/ 3450/ 3550/
3555/ 3750
one 19-pin HDMI connector and one 15-pin VGA
connector
Network adapter one RJ-45 connector
USB
Vostro 3350 two USB 3.0-compliant connectors and one eSATA/
USB 2.0-compliant connector
Vostro 3450 two USB 3.0-compliant connectors, one USB 2.0-
compliant connector and one eSATA/USB 2.0-
compliant connector
104
Ports and Connectors
Vostro 3550 two USB 3.0-compliant connectors, one USB 2.0-
compliant connector and one eSATA/USB 2.0-
compliant connector
Vostro 3555 three USB 3.0-compliant connectors and one eSATA/
USB 2.0-compliant connector
Vostro 3750 two USB 3.0-compliant connectors, one USB 2.0-
compliant connector and one eSATA/USB 2.0-
compliant connector
Memory card reader one 8-in-1 memory card reader
fingerprint reader one
Keyboard
Number of keys
Vostro 3350/ 3450/ 3550/
3555
United States: 86 keys, United Kingdom: 87 keys, Brazil:
87 keys, and Japan: 90 keys
Vostro 3750 United States: 101 keys United Kingdom: 102 keys
Brazil: 104 keys Japan: 105 keys
Layout QWERTY/AZERTY/Kanji
Touchpad
Active Area:
Vostro 3350/ 3450/ 3550/ 3555
X-axis 80.00 mm
Y-axis 40.70 mm
Vostro 3750
X-axis 95.00 mm
Y-axis 52.00 mm
Display
Vostro 3350
Type white Light Emitting Diode (WLED) display
Size 13.3 inch high definition (HD)
105
Display
Active area (X/Y) 293.42 mm x 164.97 mm
Dimensions:
Height 189.00 mm (7.44 inches)
Width 314.00 mm (12.36 inches)
Diagonal 337.82 mm (13.30 inches)
Maximum resolution 1366 x 768 pixels at 263 K colors
Maximum Brightness 200 nits
Operating angle 0° (closed) to 135°
Refresh rate 60 Hz
Minimum Viewing angles:
Horizontal +/- 40°
Vertical +10°/-30°
Pixel pitch 0.2148 mm
Vostro 3450
Type WLED display
Size 14.0 inch HD
Active area (X/Y) 309.40 mm x 173.95 mm
Dimensions:
Height 192.50 mm (7.58 inches)
Width 324.00 mm (12.76 inches)
Diagonal 355.60 mm (14.00 inches)
Maximum resolution 1366 x 768 pixels at 263 K colors
Maximum Brightness 200 nits
Operating angle 0° (closed) to 135°
Refresh rate 60 Hz
Minimum Viewing angles:
Horizontal +/- 40°
Vertical +10°/-30°
106
Display
Pixel pitch 0.2265 mm
Vostro 3550/3555
Type WLED display
Size 15.6 inch HD
Active area (X/Y) 344.23 mm x 193.54 mm
Dimensions:
Height 210.00 mm (8.26 inches)
Width 360.00 mm (14.17 inches)
Diagonal 396.24 mm (15.60 inches)
Maximum resolution 1366 x 768 pixels at 262K colors
Maximum Brightness 220 nits
Operating angle 0° (closed) to 135°
Refresh rate 60 Hz
Minimum Viewing angles:
Horizontal +/- 60°
Vertical +/- 50°
Pixel pitch 0.252 mm
Vostro 3750
Type WLED display
Size 17.3 inch HD
Active area (X/Y) 382.08 mm x 214.92 mm
Dimensions:
Height 398.60 mm
Width 233.30 mm
Diagonal 439.42 mm
Maximum resolution 1600 x 900 pixels at 262K colors
Maximum Brightness 200 nits
Operating angle 0° (closed) to 135°
107
Display
Refresh rate 60 Hz
Minimum Viewing angles:
Horizontal +/- 40°
Vertical +10°/- 30°
Pixel pitch 0.238 mm
Battery
Vostro 3350
Type • 4-cell "smart" lithium ion (2.8
AHr)
• 8-cell "smart" lithium ion (2.8
AHr)
Dimensions:
Depth 4-cell — 43.45 mm (1.71 inches)
8-cell — 43.45 mm (1.71 inches)
Height 4-cell — 19.10 mm (0.75 inch)
8-cell — 42.36 mm (1.67 inches)
Width 4-cell — 199.10 mm (7.84
inches)
8-cell — 270.00 mm (10.63
inches)
Weight
4-cell — 230.00 g (0.51 lb)
8-cell — 446.00 g (0.98 lb)
Voltage 14.8 VDC
Vostro 3450/3550/3555
Type • 6-cell "smart" lithium ion (2.2
AHr)
• 9-cell "smart" lithium ion (2.8
AHr)
Dimensions:
108
Battery
Depth 6-cell / 9-cell — 57.80 mm (2.27
inches)
Height
6-cell — 20.80 mm (0.81 inch)
9-cell — 40.15 mm (1.58 inches)
Width 6-cell / 9-cell — 255.60 mm
(10.06 inches)
Weight
6-cell — 340.00 g (0.75 lb)
9-cell — 504.50 g (1.11 lb)
Voltage 11.1 VDC
Vostro 3750
Type • 6-cell "smart" lithium ion (2.6
AHr)
• 9-cell "smart" lithium ion (2.8
AHr)
Dimensions:
Depth
6-cell — 57.80 mm (2.27 inches)
9-cell — 57.80 mm (2.27 inches)
Height
6-cell — 20.80 mm (0.82 inch)
9-cell — 40.15 mm (1.58 inches)
Width 6-cell/9-cell — 255.60 mm
(10.06 inches)
Weight
6-cell — 340.00 g (0.75 lb)
9-cell — 504.50 g (1.11 lb)
Voltage 11.1 VDC
Temperature range:
109
Battery
Operating 0 °C to 35 °C (32 °F to 95 °F)
Non-operating –40 °C to ~65 °C (–40 °F to ~149
°F)
Coin-cell battery 3 V CR2032 lithium ion
AC Adapter
Input voltage 100 VAC to 240 VAC
Input current (maximum) 1.5 A / 1.6 A / 1.7 A / 2.3 A / 2.5 A
Input frequency 50 Hz to 60 Hz
Output power 65 W, 90 W, or 130 W
NOTE: 130 W AC power
adapter is available for
Vostro 3750 only.
Output current:
65 W • 4.34 A (maximum at 4-
second pulse)
• 3.34 A (continuous)
90 W • 5.62 A (maximum at 4-
second pulse)
• 4.62 A (continuous)
130 W 6.70 A (continuous)
Rated output voltage 19.5 +/– 1.0 VDC
Dimensions:
65 W:
Height 28.30 mm (1.11 inches)
Width 137.20 mm (5.40 inches)
Depth 57.80 mm (2.27 inches)
90 W:
Height 22.60 mm (0.88 inch)
Width 147.00 mm (5.78 inches)
110
AC Adapter
Depth 70.00 mm (2.75 inches)
130 W:
Height 25.40 mm (1.00 inch)
Width 154.70 mm (6.09 inches)
Depth 76.20 mm (3.00 inches)
Temperature range:
Operating 0 °C to 35 °C (32 °F to 95 °F)
Non Operating –40 °C to 65 °C (–40 °F to 149 °F)
Physical
Vostro 3350:
Height 27.30 mm to 29.80 mm (1.07
inches to 1.17 inches)
Width 329.20 mm (12.96 inches)
Depth 228.50 mm (9.00 inches)
Weight (Minimum) 2.04 kg (4.50 lb)
Vostro 3450:
Height 30.60 mm to 33.20 mm (1.20
inches to 1.31 inches)
Width 343.00 mm (13.50 inches)
Depth 245.80 mm (9.68 inches)
Weight (Minimum) 2.28 kg (5.02 lb)
Vostro 3550/3555:
Height 30.40 mm to 34.80 mm (1.20
inches to 1.37 inches)
Width 375.40 mm (14.78 inches)
Depth 260.20 mm (10.24 inches)
Weight (Minimum) 2.47 kg (5.45 lb)
Vostro 3750:
111
Physical
Height 30.80 mm to 34.80 mm (1.21
inches to 1.37 inches)
Width 418.40 mm (16.47 inches)
Depth 286.70 mm (11.29 inches)
Weight (Minimum) 3.00 kg (6.62 lb)
Environmental
Temperature:
Operating 10 °C to 35 °C (50 °F to 95 °F)
Storage -40 °C to 65 °C (-40 °F to 149 °F)
Relative humidity (Maximum):
Operating 10 % to 90 % (noncondensing)
Storage 5 % to 95 % (noncondensing)
Airborne contaminant level G1 or lower as defined by ISA-
S71.04–1985
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32
Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com.
2. Select your support category.
3. If you are not a U.S. customer, select your country code at the bottom of the
page, or select All to see more choices.
4. Select the appropriate service or support link based on your need.
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