Table of Contents
- Latitude 3380 Owner's Manual
- Working on your computer
- Removing and installing components
- Technology and components
- System setup options
- Boot Sequence
- Navigation keys
- System Setup overview
- Accessing System Setup
- General screen options
- System Configuration screen options
- Video screen options
- Security screen options
- Secure Boot screen options
- Performance screen options
- Power management screen options
- POST behavior screen options
- Wireless screen options
- Maintenance screen options
- System logs screen options
- SupportAssist system resolution
- Updating the BIOS in Windows
- System and setup password
- Technical specifications
- System specifications
- Processor specifications
- Memory specifications
- Storage specifications
- Audio specifications
- Video specifications
- Camera specifications
- Communication specifications
- Port and connector specifications
- Display specifications
- Keyboard specifications
- Touchpad specifications
- Battery specifications
- AC adapter specifications
- Physical specifications
- Environmental specifications
- Troubleshooting
- Contacting Dell
DELL 3380 User Manual
Displayed below is the user manual for 3380 by DELL which is a product in the Notebooks category. This manual has pages.
Related Manuals
Latitude 3380
Owner's Manual
Regulatory Model: P80G
Regulatory Type: P80G001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 02
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 7
Safety instructions............................................................................................................................................................. 7
Before working inside your computer.............................................................................................................................. 7
Turning o your computer — Windows 10.....................................................................................................................8
After working inside your computer.................................................................................................................................8
2 Removing and installing components............................................................................................................. 9
Recommended tools.......................................................................................................................................................... 9
microSD card...................................................................................................................................................................... 9
Removing microSD card..............................................................................................................................................9
Installing microSD card................................................................................................................................................ 9
Base Cover..........................................................................................................................................................................9
Removing base cover.................................................................................................................................................. 9
Installing base cover................................................................................................................................................... 10
Battery............................................................................................................................................................................... 10
Removing battery....................................................................................................................................................... 10
Installing battery.......................................................................................................................................................... 11
Keyboard.............................................................................................................................................................................11
Removing keyboard.....................................................................................................................................................11
Installing keyboard...................................................................................................................................................... 15
WLAN Card....................................................................................................................................................................... 15
Removing WLAN........................................................................................................................................................ 15
Installing WLAN card..................................................................................................................................................16
Memory Module................................................................................................................................................................16
Removing the memory module.................................................................................................................................16
Installing the memory module....................................................................................................................................17
Heat sink............................................................................................................................................................................ 17
Removing heat sink.................................................................................................................................................... 17
Installing heat sink.......................................................................................................................................................18
System Fan........................................................................................................................................................................19
Removing system fan.................................................................................................................................................19
Installing system fan.................................................................................................................................................. 20
Hard disk drive (HDD)..................................................................................................................................................... 20
Removing hard disk drive (HDD)............................................................................................................................. 20
Installing hard disk drive (HDD)................................................................................................................................22
eMMC assembly.............................................................................................................................................................. 22
Removing Embedded Multimedia Card (eMMC) assembly..................................................................................22
Installing Embedded Multimedia Card assembly (eMMC).................................................................................... 24
DC-In Board...................................................................................................................................................................... 24
Removing DC in connector.......................................................................................................................................24
Installing DC-in port...................................................................................................................................................25
Audio board.......................................................................................................................................................................25
Removing the audio board........................................................................................................................................25
Contents 3
Installing the audio board.......................................................................................................................................... 26
Coin cell battery............................................................................................................................................................... 26
Removing the coin cell battery.................................................................................................................................26
Installing coin cell battery.......................................................................................................................................... 27
Speakers............................................................................................................................................................................28
Removing speaker......................................................................................................................................................28
Installing speakers...................................................................................................................................................... 29
Display assembly.............................................................................................................................................................. 29
Removing the display assembly............................................................................................................................... 29
Installing display assembly..........................................................................................................................................31
System board.................................................................................................................................................................... 31
Removing system board.............................................................................................................................................31
Installing the system board....................................................................................................................................... 34
3 Technology and components....................................................................................................................... 35
Power adapter..................................................................................................................................................................35
Processors........................................................................................................................................................................ 35
Identifying processors in Windows 10..................................................................................................................... 36
Verifying the processor usage in Task Manager.....................................................................................................36
Verifying the processor usage in Resource Monitor..............................................................................................36
Chipsets............................................................................................................................................................................ 36
Identifying the chipset in Device Manager on Windows 10..................................................................................36
Intel HD Graphics ...................................................................................................................................................... 36
Display options..................................................................................................................................................................37
Identifying the display adapter..................................................................................................................................37
Changing the screen resolution................................................................................................................................37
Adjusting brightness in Windows 10.........................................................................................................................37
Connecting to external display devices................................................................................................................... 37
DDR4............................................................................................................................................................................37
Memory features..............................................................................................................................................................39
Verifying system memory in Windows 10................................................................................................................39
Verifying system memory in system setup (BIOS)................................................................................................ 39
Testing memory using ePSA.....................................................................................................................................39
Graphic options................................................................................................................................................................ 39
USB features.................................................................................................................................................................... 39
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................40
Speed.......................................................................................................................................................................... 40
Applications................................................................................................................................................................. 41
Compatibility................................................................................................................................................................41
Hard drive options............................................................................................................................................................42
Identifying the hard drive in Windows 10................................................................................................................ 42
Identifying the hard drive in the BIOS..................................................................................................................... 42
HDMI 1.4............................................................................................................................................................................42
HDMI 1.4 Features......................................................................................................................................................43
Advantages of HDMI................................................................................................................................................. 43
Realtek ALC3246............................................................................................................................................................. 43
Camera features...............................................................................................................................................................43
4Contents
Starting the camera (Windows 7, 8.1 and 10)......................................................................................................... 43
Starting the camera application............................................................................................................................... 43
4 System setup options.................................................................................................................................. 45
Boot Sequence.................................................................................................................................................................45
Navigation keys................................................................................................................................................................ 46
System Setup overview.................................................................................................................................................. 46
Accessing System Setup................................................................................................................................................ 46
General screen options....................................................................................................................................................46
System Conguration screen options............................................................................................................................47
Video screen options....................................................................................................................................................... 48
Security screen options...................................................................................................................................................48
Secure Boot screen options........................................................................................................................................... 50
Performance screen options.......................................................................................................................................... 50
Power management screen options...............................................................................................................................51
POST behavior screen options.......................................................................................................................................52
Wireless screen options...................................................................................................................................................53
Maintenance screen options.......................................................................................................................................... 53
System logs screen options............................................................................................................................................53
SupportAssist system resolution....................................................................................................................................54
Updating the BIOS in Windows .....................................................................................................................................54
System and setup password...........................................................................................................................................54
Assigning a system password and setup password...............................................................................................55
Deleting or changing an existing system and/or setup password....................................................................... 55
5 Technical specications............................................................................................................................... 56
System specications......................................................................................................................................................56
Processor specications..................................................................................................................................................57
Memory specications.................................................................................................................................................... 57
Storage specications..................................................................................................................................................... 57
Audio specications......................................................................................................................................................... 57
Video specications.........................................................................................................................................................58
Camera specications..................................................................................................................................................... 58
Communication specications....................................................................................................................................... 58
Port and connector specications.................................................................................................................................58
Display specications.......................................................................................................................................................59
Keyboard specications.................................................................................................................................................. 59
Touchpad specications..................................................................................................................................................59
Battery specications......................................................................................................................................................60
AC adapter specications............................................................................................................................................... 60
Physical specications..................................................................................................................................................... 61
Environmental specications...........................................................................................................................................61
6 Troubleshooting........................................................................................................................................... 62
Real Time Clock (RTC) reset..........................................................................................................................................62
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................62
Running the ePSA diagnostics................................................................................................................................. 63
Contents 5
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
1
Working on your computer 7
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Replace the battery.
2 Replace the base cover.
3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
5 Connect your computer and all attached devices to their electrical outlets.
6 Turn on your computer.
8Working on your computer
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
microSD card
Removing microSD card
1 Press in on the microSD card to release it from the computer.
2 Remove the microSD card from the computer.
Installing microSD card
Slide the microSD card into its slot until it clicks into place.
Base Cover
Removing base cover
1 Follow the procedure in Before working inside your computer.
2 Remove the microSD card
3 To remove the base cover:
a Loosen the M2.5xL8.5 captive screws that secure the base cover to the computer and pry the base cover to the edge.
4 Lift the base cover away from the computer.
2
Removing and installing components 9
Installing base cover
1 Align the base cover with the screw holders on the computer.
2 Press the edges of the cover until it clicks into place.
3 Tighten the M2.5xL8.5 screws to secure the base cover to the computer.
4 Install the microSD card.
5 Follow the procedure in After working inside your computer.
Battery
Removing battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1].
b Remove the M2.0x3.0 screws that secure the battery to the computer [2].
c Lift the battery away from the computer [3].
10 Removing and installing components
Installing battery
1 Insert the battery into the slot on the computer.
2 Connect the battery cable to the connector on the battery.
3 Tighten the M2.0xL3 screws to secure the battery to the computer.
4 Install the:
abase cover
bmicroSD card
5 Follow the procedure in After working inside your computer.
Keyboard
Removing keyboard
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 Disconnect the keyboard cable from the system board.
Removing and installing components 11
4 Hold the sides of the palm rest securely while pushing into the two release holes using a plastic scribe.
NOTE: It takes some force to push out the keyboard through the two release holes. Please exercise due caution.
NOTE: Picture for representational purpose to show exact location of keyboard latches. It is not necessary to remove
the heat sink, hard drive, or system board in order to access the keyboard release holes.
12 Removing and installing components
5 Gently pry up the lower edge of the keyboard from the computer.
Removing and installing components 13
6 Remove the keyboard away from the computer.
14 Removing and installing components
Installing keyboard
1 Align the keyboard trim with the tabs on the computer and press it until it clicks into place .
2 Connect the keyboard cable on the system board.
3 Install the:
abattery
bbase cover
cmicroSD card
4 Follow the procedure in After working inside your computer.
WLAN Card
Removing WLAN
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the WLAN:
Removing and installing components 15
a Remove the M2xL3 screw that secures the WLAN metal bracket to the system [1].
b Lift and remove the metal bracket o the WLAN card [2].
c Disconnect the two WLAN cables that connect the WLAN card to the antenna [3].
d Pull out the WLAN card from its connector on the system board [4].
Installing WLAN card
1 Insert the WLAN card into its connector on the system board.
2 Connect the two antenna cables to the WLAN card.
3 Replace the metal bracket on the WLAN.
4 Tighten the M2xL3 screw to secure the WLAN card and bracket to the system board.
5 Install the:
abattery
bbase cover
cmicroSD card
6 Follow the procedure in After working inside your computer.
Memory Module
Removing the memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
16 Removing and installing components
amicroSD card
bbase cover
cbattery
3 To remove the memory module:
a Pry apart the memory module latches [1].
b Lift and remove the memory module from the system board [2].
Installing the memory module
1 Insert the memory module into its connector on the system board.
2 Gently push the memory module until the latches snap it into place.
3 Install the:
abattery
bbase cover
cmicroSD card
4 Follow the procedure in After working inside your computer.
Heat sink
Removing heat sink
1 Follow the procedure in Before working inside your computer.
2 Remove the:
Removing and installing components 17
amicroSD card
bbase cover
cbattery
3 To remove the heatsink:
a Loosen the captive screws (M2.5x2.5) that secure the heat sink to the computer [1].
NOTE: Follow the diagonal pattern to loosen the screws.
b Lift the heat sink away from the computer [5].
Installing heat sink
1 Insert the heat sink into the slot on the computer.
2 Tighten the M2.5x2.5 screws to secure the heat sink to the computer.
NOTE: Follow the diagonal pattern to tighten the screws, similar to the pattern followed to loosen the screws in
"Removing heat sink".
3 Install the:
abattery
bbase cover
cmicroSD card
4 Follow the procedure in After working inside your computer.
18 Removing and installing components
System Fan
Removing system fan
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the system fan:
a Unroute the WLAN cable from the connector on the system board [1].
b Pry out the cable from its hook [2].
4 Disconnect the system fan connector from the system board [1].
5 Remove the M2xL3 screws that secure the fan to the system board [2].
6 Lift the system fan o the system board [3].
Removing and installing components 19
Installing system fan
1 Place the fan on the system board.
2 Tighten the M2xL3 screws to secure the fan to the system board.
3 Connect the fan cable to the system board.
4 Route the WLAN cable onto its hook on the system board.
5 Install the:
abattery
bbase cover
cmicroSD card
6 Follow the procedure in After working inside your computer.
Hard disk drive (HDD)
Removing hard disk drive (HDD)
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the HDD:
a Disconnect the HDD cable from the system board [1].
b Remove the M2xL3 screws that secure the HDD to the palmrest [2].
c Lift the HDD from the computer [3].
20 Removing and installing components
4 Disconnect the HDD cable interposer.
5 Then, remove the M3xL3 screws to detach the metal bracket from the HDD [1].
Removing and installing components 21
Installing hard disk drive (HDD)
1 Tighten the M3xL3 screws to attach the metal bracket to the HDD.
2 Connect the HDD cable interposer.
3 Insert the HDD into the slot on the computer.
4 Tighten the M2xL3 screws to secure the HDD to the computer.
5 Connect the HDD cable to the system board.
6 Install the:
abattery
bbase cover
cmicroSD card
7 Follow the procedure in After working inside your computer.
eMMC assembly
Removing Embedded Multimedia Card (eMMC) assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 Disconnect the interposer cable from the system board, remove the M2.0L3 screws that secure the bracket to the chassis and gently
lift the eMM card out.
22 Removing and installing components
4 Disconnect the hard drive interposer from the eMM card.
5 Flip the hard drive bracket, remove the screws (M2.0) and take out the eMM card from the bracket.
Removing and installing components 23
Installing Embedded Multimedia Card assembly (eMMC)
1 Align the eMMC assembly to the system board.
2 Tighten the M2.0L3 screws that secure the eMMC assembly to the chassis.
3 Connect the interposer cable to its connector on the system board.
4 Install the:
abattery
bbase cover
cmicroSD card
5 Follow the procedure in After working inside your computer.
DC-In Board
Removing DC in connector
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the DC-in connector:
a Disconnect the DC-in cable from its connector on the system board [1].
b Remove the M2.5xL5 screw that secures the DC-in connector to the display hinge [2].
c Lift and remove the DC-in connector from the system [3].
24 Removing and installing components
Installing DC-in port
1 Place the DC-in port in the computer.
2 Tighten the M2.5xL5 screw of the hinge to secure port.
3 Connect the DC-in cable to the system board.
4 Install the:
abattery
bbase cover
cmicroSD card
5 Follow the procedure in After working inside your computer.
Audio board
Removing the audio board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the audio board:
a Disconnect the audio board cable from its connector on the system board [1]
Removing and installing components 25
b Lift and peel o the black adhesive tape to remove the cable from the system board [2].
c Remove the M2xL3 screw that secures the audio board to the system board [3].
d Lift and remove the audio board from the system [4].
Installing the audio board
1 Place the audio board in its place on the computer.
2 Tighten the M2xL3 screw to secure the audio board to the computer.
3 Ax the cable adhesive to the computer.
4 Reconnect the audio board cable to its connector on the system board.
5 Install the:
abattery
bbase cover
cmicroSD card
6 Follow the procedure in After working inside your computer.
Coin cell battery
Removing the coin cell battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
26 Removing and installing components
bbase cover
cbattery
3 To remove the coin cell battery:
a Disconnect the battery cable from its connector on the system board [1].
b Lift up the plastic shields that secure the cable to the system and release the cable [2].
c Lift and remove the coin cell from the system [3].
NOTE: A strong adhesive is used on the coin battery; a bit of force is needed to peel up the battery from the
palmrest.
Installing coin cell battery
1 Place the coin cell battery into the system.
2 Route the battery cable under the plastic shields on the system.
3 Connect the coin cell battery cable to the connector on the system board.
4 Install the:
abattery
bbase cover
cmicroSD card
5 Follow the procedure in After working inside your computer.
Removing and installing components 27
Speakers
Removing speaker
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
3 To remove the speaker:
a Disconnect the speaker cable from the connector on the system board [1].
b Lift the speaker cable o from the cable guide [2].
c Remove the adhesive tape that secures the speaker cable to the computer [3].
NOTE: Speakers are held down with adhesive tape as well as rubber grommets. The rubber grommets will
come up with the speaker assembly.
d Unroute the speaker cable from the routing channel [4].
4 Remove the speakers from the computer.
28 Removing and installing components
Installing speakers
1 Place the speakers into the slots on the computer.
2 Route the speaker cable through the routing channel.
3 Ax the adhesive tape to secure the speaker cable to the computer.
4 Connect the speaker cable to the connector on the system board.
5 Install the:
abattery
bbase cover
cmicroSD card
6 Follow the procedure in After working inside your computer.
Display assembly
Removing the display assembly
NOTE: This process is for both nontouch and touch LCDs
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
dWLAN Card
eDC-IN board
3 Remove the screw that secures the metal bracket of the display cable [1] and remove it from the system [2]. Then, remove the cable
from the system board [3] and ip over the computer [4].
Removing and installing components 29
4 Remove the M1.6xL2 screws [1] and lift the display assembly away from the computer [2].
30 Removing and installing components
Installing display assembly
1 Place the display assembly to align with the screw holders on the computer.
2 Tighten the M1.6xL2 screws to secure the display assembly to the computer.
3 Turn over the computer
4 Connect the display cable to the connector.
5 Place the metal bracket over the connector and tighten the screw to secure the display cable to the computer.
6 Install the:
aWLAN card
bDC-IN board
cbattery
dbase cover
emicroSD card
7 Follow the procedure in After working inside your computer
System board
Removing system board
1 Follow the procedure in Before working inside your computer.
2 Remove the:
amicroSD card
bbase cover
cbattery
dWLAN card
ememory module
fheat sink
gfan
hDCin
3 Remove the screw that secures the metal bracket of the display cable [1] and remove it from the system [2]. Then, remove the eDP
cable from the system board [3] and disconnect the coin cell battery cable from its connector on the system board [4].
Removing and installing components 31
4 Disconnect the following cables and connectors:
a Audio board cable connector [1]
b Audio board cable tape [2]
c Speaker cable connector [3]
d HDD cable connector [4]
e Touchpad cable connector [5]
f Keyboard cable connector [6]
32 Removing and installing components
5 Remove the M2xL3 screws [1] and lift the system board away from the computer [2].
Removing and installing components 33
Installing the system board
1 Align the system board with the screw holders on the computer.
2 Tighten the M2xL3 screws to secure the system board to the computer.
3 Connect the audio board; audio board cable tape, speaker cable, HDD cable, touchpad cable, coin cell battery cable, and the keyboard
cables to their respective connectors.
4 Connect the display cable to the connector.
5 Place the metal bracket over the connector and tighten the M2xL3 screw to secure the display cable to the computer.
6 Install the:
aDCin
bfan
cheat sink
dmemory module
eWLAN card
fbattery
gbase cover
hmicroSD card
7 Follow the procedure in After working inside your computer.
34 Removing and installing components
Technology and components
This chapter details the technology and components available in the system.
Topics:
• Power adapter
• Processors
• Chipsets
• Display options
• Memory features
• Graphic options
• USB features
• Hard drive options
• HDMI 1.4
• Realtek ALC3246
• Camera features
Power adapter
This laptop is shipped with 65 W power adapter and is required to plug into a 7.4 mm barrel-sized connecter.
WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull rmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among
countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause re or
equipment damage.
Processors
This laptop is shipped with the following processors:
Table 1. Intel Processor List
6th Generation (Skylake) Intel Core i3-6006U Processor (15W, 3M cache, 2.0GHz)
7th Generation (Kaby Lake) • Intel Celeron Processor G3865U (15W, 2M cache, 1.60 GHz)
• Intel Pentium Processor 4415U (15W, 2M cache, 2.3GHz)
• Intel Core i5-7200U Processor (15W, 3M cache, up to 3.1 GHz)
NOTE: The clock speed and performance varies depending on the workload and other variables.
NOTE: Operating systems supported by processors:
• 6th Generation (Skylake) : Windows 7, 8.1, 10
• 7th Generation (Kaby Lake) : Windows 10
3
Technology and components 35
Identifying processors in Windows 10
1 Tap Search the Web and Windows.
2 Type Device Manager.
3 Tap Processor.
Verifying the processor usage in Task Manager
1 Ctrl+Alt+Del.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
Verifying the processor usage in Resource Monitor
1 Right-click the laptop.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4 Click Open Resource Monitor.
Chipsets
All laptops or notebooks communicate with the CPU through the chipset. This laptop is shipped with the Intel Skylake and Intel Kabylake
series chipset.
Identifying the chipset in Device Manager on Windows 10
1 Click inside the Cortana Search Box and type Control Panel and then click or press Enter on the keyboard, for the appropriate search
result
2 From the Control Panel, select Device Manager.
3 Expand System Devices and search for the chipset.
Intel HD Graphics
This computer is shipped with the following list of Intel HD Graphics chipsets.
1 Intel Corei3-6606U Intel HD graphics 520
2 Intel Celeron 3865U Intel HD graphics 610
3 Intel Pentium 4415U Intel HD graphics 610
4 Intel Core i5-7200U Intel HD graphics 620
36 Technology and components
Display options
Identifying the display adapter
1 Start the Search Charm and select Settings.
2 Type Device Manager in the search box, and tap Device Manager from the left pane.
3 Expand Display adapters.
Changing the screen resolution
1 Right-click on the laptop and select Display Settings.
2 Tap or click Advanced display settings.
3 Select the required resolution from the drop-down list and tap Apply.
Adjusting brightness in Windows 10
To enable or disable automatic screen brightness adjustment:
1 Right-click All Settings → System → Display.
2 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
NOTE: You can also use the Brightness level slider to adjust the brightness manually.
Connecting to external display devices
Follow these steps to connect your computer to an external display device:
1 Ensure that the projector is turned on and plug the projector cable into a video port on your computer.
2 Press the Windows logo+P key.
3 Select one of the following modes:
• PC screen only
• Duplicate
• Extend
• Second Screen only
DDR4
DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512
GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed
dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.
DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports
a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down
mode is expected to reduce standby power consumption by 40 to 50 percent.
Technology and components 37
DDR4 Details
There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.
Key notch dierence
The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge
but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.
Figure 1. Notch dierence
Increased thickness
DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.
Figure 2. Thickness dierence
Curved edge
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.
Figure 3. Curved edge
Memory Errors
Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not
turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the
system or under the keyboard, as in some portable systems.
38 Technology and components
Memory features
This laptop supports a minimum memory of 4 GB DDR4 2400 MHz (running at 2133 MHz) and a maximum memory of 16 GB 2400 MHz
(running at 2133 MHz).
Verifying system memory in Windows 10
1 Tap the Windows button and select All Settings > System.
2 Under System, tap About.
Verifying system memory in system setup (BIOS)
1 Turn on or restart your system.
2 Perform the following actions after the Dell logo is displayed
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3 On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
Testing memory using ePSA
1 Turn on or restart your system.
2 Perform one of the following actions after the Dell logo is displayed:
• With keyboard — Press F12.
The PreBoot System Assessment (PSA) starts on your system.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o
the laptop and try again.
Graphic options
This laptop is shipped with the following graphics chipset:
• Intel HD Graphics 610
• Intel Corei3-6606U Intel HD graphics 520
• Intel Celeron 3865U Intel HD graphics 610
• Intel Pentium 4415U Intel HD graphics 610
• Intel Core i5-7200U Intel HD graphics 620
USB features
The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplied the connection
between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many
more peripheral devices in the market.
Let's take a quick look on the USB evolution referencing to the table below.
Technology and components 39
Table 2. USB evolution
Type Data Transfer Rate Category Introduction Year
USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010
USB 2.0 480 Mbps High Speed 2000
USB 1.1 12 Mbps Full Speed 1998
USB 1.0 1.5 Mbps Low Speed 1996
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)
For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:
• Higher transfer rates (up to 5 Gbps)
• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
• New power management features
• Full-duplex data transfers and support for new transfer types
• Backward USB 2.0 compatibility
• New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Speed
Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full-
Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
40 Technology and components
With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Technology and components 41
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.
Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this
happening is remote.
Hard drive options
This laptop supports :
• 2.5”, 7 mm, 128 GB SATA Class 20 Solid State Drive
• 2.5”, 7 mm, 256 GB SATA Class 20 Solid State Drive
Identifying the hard drive in Windows 10
1 Click All Settings on the Windows 10 Charms Bar.
2 Click Control Panel, select Device Manager, and expand Disk drives.
The hard drive is listed under Disk drives.
Identifying the hard drive in the BIOS
1 Turn on or restart your system.
2 When the Dell logo appears, perform the following action to enter the BIOS setup program:
• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
The hard drive is listed under the System Information under the General group.
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on
a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
42 Technology and components
HDMI 1.4 Features
•HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable
•Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,
eliminating the need for a separate audio cable
•3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
•Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type
•Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
•FHD Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema
systems used in many commercial movie theaters
•HDMI Standard Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to
1080p
•Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of
the motoring environment while delivering true HD quality
Advantages of HDMI
• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-eective manner
• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
Realtek ALC3246
This laptop is shipped with integrated Realtek ALC3246 controller High Denition audio codec designed for Windows desktops and laptops.
Camera features
This laptop is shipped with a front-facing camera with the image resolution of 1280 x 720 (maximum).
Starting the camera (Windows 7, 8.1 and 10)
To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the laptop,
the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.
Starting the camera application
1 Tap or click the Windows button and select All apps.
Technology and components 43
2 Select Camera from the apps list.
3 If the Camera App is not available in the apps list, search for it.
44 Technology and components
System setup options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Topics:
• Boot Sequence
• Navigation keys
• System Setup overview
• Accessing System Setup
• General screen options
• System Conguration screen options
• Video screen options
• Security screen options
• Secure Boot screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Wireless screen options
• Maintenance screen options
• System logs screen options
• SupportAssist system resolution
• Updating the BIOS in Windows
• System and setup password
Boot Sequence
Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXX denotes the SATA drive number.
• Optical Drive (if available)
• Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
4
System setup options 45
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous eld.
Down arrow Moves to the next eld.
Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.
Spacebar Expands or collapses a drop‐down list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
System Setup overview
System Setup allows you to:
• Change the system conguration information after you add, change, or remove any hardware in your computer.
• Set or change a user-selectable option such as the user password.
• Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your
computer to work incorrectly.
Accessing System Setup
1 Turn on (or restart) your computer.
2 After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.
General screen options
This section lists the primary hardware features of your computer.
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Primary Hard Drive, SATA, Displays Memory Installed, Memory Available, Memory Speed,
Memory Channels Mode, Memory Technology
46 System setup options
Option Description
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, HT Capable, and 64-Bit Technology
• Device Information: Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel
Type, Native Resolution, Audio Controller, Wi-Fi Device, Bluetooth Device
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.
• Windows Boot Manager ( Default)
• Boot List Option
• Legacy
• UEFI (System Default)
Advanced Boot
Options
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Enable Attempt Legacy Boot is enabled by default.
UEFI boot path
security • Always, except internal HDD ( Default)
• Always
• Never
Date/Time Allows you to change the date and time.
System Conguration screen options
Option Description
Drives Allows you to congure the SATA drives on board.
• SATA-0 enabled by default
• eMMC (System Default)
USB Conguration This is an optional feature.
This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, oppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
• Enable Boot Support—enabled by default
• Enable External USB Port—enabled by default
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port. This option is disabled by default.
Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
• Enable Microphone—by default enable
System setup options 47
Option Description
• Enable Internal Speaker—(default enable)
Debug Memory
Frequency
Conguration
Allows you to enable or disable the following devices:
• Memory Frequency 1866
• Memory Frequency 1600 (default enable)
Miscellaneous
Devices
Allows you to enable or disable the following devices:
• Front-Facing Webcam (default enable)
• World-Facing Camera (default enable)
• Secure Digital (SD) card—enabled
• Secure Digital (SD) card boot
• Secure Digital (SD) card read-only-mode
Video screen options
Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
brightness is independent for battery and AC adapter. It can be set using the slider.
NOTE: The video setting is visible only when a video card is installed into the system.
Security screen options
Option Description
Admin Password Allows you to set, change, or delete the administrator (admin) password.
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
System Password Allows you to set, change, or delete the system password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
Internal HDD-0
Password
Allows you to set, change, or delete the administrator password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
Strong Password Allows you to enforce the option to always set strong passwords.
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least eight characters long.
48 System setup options
Option Description
Password
Conguration
Allows you to specify the minimum and max password lengths of the Administrator and System passwords.
• min-4—by default, if you want to change you can increase the number.
• max-32—you can decrease the number.
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
are set. The options are:
• Disabled —enabled by default
• Reboot bypass
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup
Changes
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.
If disabled, the setup options are locked by the admin password.
Option "allow wireless switch changes" is not selected by default.
UEFI Capsule
Firmware Updates
Allows you to enable or disable. This option controls whether this system allows BIOS updated via UEFI capsule
update packages. The options are:
• Enable UEFI Capsule Firmware—enabled by default
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
• TPM On—enabled by default
• Clear
• PPI Bypass for Enable Commands—enabled by default
• PPI Bypass for Disabled Commands
• Attestation enable—enabled by default
• Key storage enable—enabled by default
• SHA-256—enabled by default
• Disabled
• Enabled—enabled by default
NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.
Computrace Allows you to activate or disable the optional Computrace software The options are:
• Deactivate
• Disable
• Activate—enabled by default
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed.
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support—enabled by default
Admin Setup
Lockout
Allows you to prevent users from entering Setup when an Administrator password is set.
System setup options 49
Option Description
Default Setting: This option is enabled
Master password
lockout
This option is not enabled by default
Secure Boot screen options
Option Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
• Disabled (Default)
• Enabled
Expert Key
Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
• PK—enabled by default
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
•Save to File—Saves the key to a user-selected le
•Replace from File—Replaces the current key with a key from a user-selected le
•Append from File—Adds a key to the current database from a user-selected le
•Delete—Deletes the selected key
•Reset All Keys—Resets to default setting
•Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default
settings.
Performance screen options
Option Description
Multi-Core Support This eld species whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core
support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores
are enabled. If you disable Multi-Core Support, one core is enabled.
• Enable Multi-Core Support
Default setting: The option is enabled.
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
• Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
50 System setup options
Option Description
• C states
Default setting: The option is enabled.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost
Default setting: The option is enabled.
Power management screen options
Option Description
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Default setting: Wake on AC is not selected.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
Default setting: Disabled
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
• Enable USB Wake Support
• Wake on Dell USB-C dock
Default setting: The option is disabled.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a
LAN signal.
• Disabled
• WLAN
Default setting: Disabled
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
Default setting: This option is disabled
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
• Enable peak shift
System setup options 51
Option Description
• Set battery threshold (15% to 100%) - 15 % (enabled by default)
Advanced Battery
Charge
Conguration
This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques during the nonwork hours to improve the battery health.
Disabled
Default setting: Disabled
Primary Battery
Charge
Conguration
Allows you to select the charging mode for the battery. The options are:
• Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Conguration option.
Sleep mode • OS Automatic selection
• Force S3—enabled by default
POST behavior screen options
Option Description
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Default setting: Enable Adapter Warnings
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
• Lock Mode Disable/Standard—enabled by default
• Lock Mode Enable
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
• Minimal—enabled by default
• Thorough
• Auto
Extended BIOS
POST Time
Allows you to create an extra preboot delay. The options are:
• 0 seconds—enabled by default.
• 5 seconds
52 System setup options
Option Description
• 10 seconds
Full Screen Log • Enable Full Screen Logo—not enabled
Wireless screen options
Option Description
Wireless Device
Enable
Allows you to enable or disable the internal wireless devices.
• WLAN — enabled by default
• Bluetooth
All the options are enabled by default.
Maintenance screen options
Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls ashing of the system rmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
default.
Data Wipe This eld allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not
enabled by default. The following is list of devices aected:
• Internal SATA HDD/SSD
• Internal M.2 SATA SDD
• Internal M.2 PCIe SSD
• Internal eMMC
BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard
drive or an external USB key.
• BIOS Recovery from Hard Drive—enabled by default
• BIOS Auto-Recovery
• Always perform integrity check—disabled by default
System logs screen options
Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
System setup options 53
SupportAssist system resolution
Option Description
Auto OS Recovery
Threshold
The Auto OS Recovery Threshold setup option controls the automatic boot ow for SupportAssist System
Resolution Console and for Dell OS Recovery Tool.
• OFF
• 1
• 2 (default)
• 3
Updating the BIOS in Windows
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
1 Restart the computer.
2 Go to Dell.com/support.
• Enter the Service Tag or Express Service Code and click Submit.
• ClickDetect Product and follow the instructions on screen,
3 If you are unable to detect or nd the Service Tag, click the Choose from all products.
4 Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page
5 Select your computer model and the Product Support page of your computer appears.
6 Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7 Click Find it myself.
8 Click BIOS to view the BIOS versions.
9 Identify the latest BIOS le and click Download.
10 Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11 Click Save to save the le on your computer.
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.
System and setup password
You can create a system password and a setup password to secure your computer.
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
54 System setup options
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
Assigning a system password and setup password
You can assign a new System Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1 In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password eld.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Conrm new password eld and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system and/or setup
password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, conrm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
System setup options 55
Technical specications
NOTE: Oerings may vary by region. For more information regarding the conguration of your computer
in:
• Windows 10, click or tap Start > Settings > System > About.
Topics:
• System specications
• Processor specications
• Memory specications
• Storage specications
• Audio specications
• Video specications
• Camera specications
• Communication specications
• Port and connector specications
• Display specications
• Keyboard specications
• Touchpad specications
• Battery specications
• AC adapter specications
• Physical specications
• Environmental specications
System specications
Feature Specication
Chipset Intel Skylake and Kabylake (integrated with processor)
DRAM bus width 64-bit
Flash EPROM SPI 128 Mbits
PCIe bus 100 MHz
External Bus
Frequency
PCIe Gen3 (8 GT/s)
5
56 Technical specications
Processor specications
Feature Specication
Types 6th Generation (Skylake)
• Intel Core i3-6006U Processor (15W, 3M cache, 2.0GHz)
7th Generation (Kaby Lake)
• Intel Celeron Processor 3865U (15W, 2M cache, 1.8 GHz)
• Intel Pentium Processor 4415U (15W, 2M cache, 2.3 GHz)
• Intel Core i5-7200U Processor (15W, 3M cache, up to 2.5 GHz)
Memory specications
Feature Specication
Memory connector One SODIMM slot
Memory capacity 8 GB
Memory type DDR4 SDRAM
Speed 2133 MHz
Minimum memory 4 GB
Maximum memory 8 GB
Storage specications
Drive Type Capacity
500 GB 2.5 HDD
7200 RPM
500 GB
SSD Capacity 128 GB and 256 GB
Drive Type 128 GB/256 GB SSD 2.5” 7 mm SATA Class 20
Audio specications
Feature Specication
Types High-denition audio
Controller Realtek ALC3246
Stereo conversion Stereo conversion: 16/20/24-bit (analog-to-digital and digital-to-analog)
Internal interface High-denition audio codec
External interface microphone-in and stereo headphones/speakers universal connector
Speakers Two
Internal speaker
amplier
2 W (RMS) per channel
Technical specications 57
Feature Specication
Volume controls Hot keys
Video specications
Feature Specication
Type Integrated on system board, hardware accelerated
Graphic card • Intel HD Graphics
Data bus Integrated video
External display
support
19-pin HDMI connector
Camera specications
Feature Specication
Camera resolution 1.00 megapixels
HD Panel Resolution 1280 x 720 pixels
HD Panel Video
Resolution
(maximum)
1280 x 720 pixels
Diagonal viewing
angle
74°
Communication specications
Features Specication
Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)
Wireless • Intel Dual Band Wireless-AC 7265 802.11AC 2x2 Wi-Fi + BT 4.2 LE M.2 Wireless Card
• Qualcomm (DW1820) QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter + Bluetooth 4.1 LE M.2 Wireless
Card (optional 4G LTE Mobile Broadband)
Port and connector specications
Feature Specication
Audio Stereo headset / mic combo
Video One 19-pin HDMI connector
Network adapter One RJ-45 connector
USB • One HDMI
• One USB 3.0 with PowerShare
• Two USB 3.0
58 Technical specications
Feature Specication
• One microSD card
Memory card reader Up to SD 3.0
Micro SIM (uSIM)
card
One internal (optional)
Docking Docking has two options:
• Dell D3100 USB 3.0 Dock
• Dell D1000 Dual Video USB 3.0 Docking Station
AC adapter port One AC adapter
Security port Noble cable lock slot
Display specications
Feature Specication
Type • 13.3” HD 16:9 (1366 X 768) Anti Glare, non touch
• 13.3” HD 16:9 (1366 x 768) Touch with Corning® Gorilla® Glass NBT
Diagonal 13.3 inches
Maximum resolution 1366 x 768
Maximum brightness 200 nits
Refresh rate 60 Hz
Maximum viewing
angles (horizontal)
HD +40/- 40 degrees
Maximum viewing
angles (vertical)
HD +10/-30 degrees
Pixel pitch 0.2148 mm
Keyboard specications
Feature Specication
Number of keys • United States: 82 keys
• United Kingdom: 83 keys
• Europe and Brazil: 84 keys
• Japan: 86 keys
Touchpad specications
Feature Specication
X/Y Resolution 1952, 3220
Active Area:
Technical specications 59
Feature Specication
X-axis 102.40 mm (4.03 inches)
Y-axis 62.40 mm (2.45 inches)
Multi-touch Supports ve ngers
Battery specications
Feature Specication
Types • 56 Whr (4 cell) Prismatic with ExpressCharge
• 56 Whr (4 cell) Long lifecycle Prismatic Battery
Length 184 mm (7.24 inches)
Width 97 mm (3.82 inches)
Height 5.9 mm (0.232 inch)
Weight 185.00 g
Voltage 11.4 V DC
Life span 300 discharge per charge cycles
Temperature range
Operating • Charge: 0°C to 50°C (32°F to 122°F)
• Discharge: 0°C to 70°C (32°F to 158°F)
• Operating: 0°C to 35°C (32°F to 95°F)
Non-operating - 40°C to 65°C (- 40°F to 149°F)
Coin cell battery 3 V CR2032 lithium coin cell
AC adapter specications
Feature Specication
Type • E4 65 W - 65 Watt AC Adapter
• E5 65 W Rugged (India only)
• E4 65 W HF (BFR/PVC Free)
• Dell Portable Power Companion (12000 mAh) PW7015M (Power Companion 43 Wh (Dura Ace))
• Dell Portable Power Companion (18000 mAh) PW7015L (Power Companion 65 Wh (Tesla))
Input voltage 100 V AC to 240 V AC
Input current
(maximum)
2.5 A / 1.7 A
Input frequency 50 Hz to 60 Hz
Output current 3.34 A
Rated output
voltage
19.5 +/– 1.0 V DC
60 Technical specications
Feature Specication
Temperature range
(Operating)
0°C to 40°C (32°F to 104°F)
Temperature range
(Non-Operating)
–40°C to 70°C (–40°F to 158°F)
Physical specications
Feature Specication
Front height 231.8 mm (9.126 inches)
Width 332.90 mm (13.106 inches)
Starting weight 3.63 lb (1.648 kg)
NOTE: System weight and shipping weight is based on a typical conguration and may vary based on
the actual conguration.
Environmental specications
Temperature Specications
Operating 0°C to 35°C (32°F to 95°F)
Storage –40°C to 65°C (–40°F to 149°F)
Relative humidity
(maximum)
Specications
Operating 10 % to 90 % (non condensing)
Storage 5 % to 95 % (non condensing)
Altitude
(maximum)
Specications
Operating 0 m to 3048 m (0 ft to 10,000 ft)
Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)
Airborne
contaminant level
G1 as dened by ISA-71.04–1985
Technical specications 61
Troubleshooting
Real Time Clock (RTC) reset
The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and
Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o
state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release
the power button.
NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaected by the RTC reset:
• Service Tag
• Asset Tag
• Ownership Tag
• Admin Password
• System Password
• HDD Password
• Key Databases
• System Logs
The following items may or may not reset based on your custom BIOS setting selections:
• The Boot List
• Enable Legacy OROMs
• Secure Boot Enable
• Allow BIOS Downgrade
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
6
62 Troubleshooting
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA diagnostics
1 Power-on the computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed.
4 Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5 Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6 To run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.
7 Select the device from the left pane and click Run Tests.
8 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Troubleshooting 63
Contacting Dell
NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
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64 Contacting Dell