Table of Contents
DELL 3502 User Manual
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Inspiron 3502
Setup and Specifications
Regulatory Model: P90F
Regulatory Type: P90F003
August 2021
Rev. A02
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Chapter 1: Set up your Inspiron 3502.............................................................................................4
Chapter 2: Views of Inspiron 3502.................................................................................................6
Right....................................................................................................................................................................................... 6
Left..........................................................................................................................................................................................6
Top.......................................................................................................................................................................................... 7
Front....................................................................................................................................................................................... 8
Bottom................................................................................................................................................................................... 9
Chapter 3: Specifications of Inspiron 3502.................................................................................. 10
Dimensions and weight..................................................................................................................................................... 10
Processor............................................................................................................................................................................. 10
Chipset.................................................................................................................................................................................. 11
Operating system................................................................................................................................................................11
Memory................................................................................................................................................................................. 11
External ports......................................................................................................................................................................12
Internal slots........................................................................................................................................................................ 12
Ethernet............................................................................................................................................................................... 12
Wireless module..................................................................................................................................................................13
Audio..................................................................................................................................................................................... 13
Storage................................................................................................................................................................................. 14
Media-card reader............................................................................................................................................................. 14
Keyboard.............................................................................................................................................................................. 14
Camera................................................................................................................................................................................. 15
Touchpad............................................................................................................................................................................. 15
Power adapter.................................................................................................................................................................... 16
Battery..................................................................................................................................................................................16
Display................................................................................................................................................................................... 17
Fingerprint reader (optional)........................................................................................................................................... 18
GPU—Integrated............................................................................................................................................................... 18
Operating and storage environment..............................................................................................................................18
Chapter 4: Keyboard shortcuts....................................................................................................20
Chapter 5: Getting help and contacting Dell................................................................................ 23
Contents
Contents 3
Set up your Inspiron 3502
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power-saving mode. Connect the power adapter and press
the power button to turn on the computer.
2. Finish Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
●If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps
Resources Description
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
1
4 Set up your Inspiron 3502
Table 1. Locate Dell apps (continued)
Resources Description
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Table 2. Locate Dell apps in Windows 10 Home
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and other important information about
your computer. It also notifies you about the warranty status, recommended accessories, and
software updates if available.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available.
For more information about using Dell Update, see the knowledge base article 000149088 at
www.dell.com/support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer. For
more information about using Dell Digital Delivery, see the knowledge base article 000129837 at
www.dell.com/support.
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Set up your Inspiron 3502 5
Views of Inspiron 3502
Right
1. SD-card slot
Reads from and writes to the SD card. The computer supports the following card types:
●Secure Digital (SD)
●Secure Digital High Capacity (SDHC)
●Secure Digital Extended Capacity (SDXC)
●MultiMediaCard (MMC)
2. USB 2.0 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
3. Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
Left
1. Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery.
2. Power and battery-status light/hard-drive activity light
Indicates the battery-charge status or the hard-drive activity.
NOTE: Press Fn+H to switch between the power and battery-status light, and hard-drive activity light.
Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
Power and battery-status light
Indicates the power and battery-charge status.
Solid white—Power adapter is connected and the battery has more than 5% charge.
2
6 Views of Inspiron 3502
Amber—Computer is running on battery and the battery has less than 5% charge.
Off
●Power adapter is connected, and the battery is fully charged.
●Computer is running on battery, and the battery has more than 5% charge.
●Computer is in sleep state, hibernation, or turned off.
3. HDMI port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
NOTE: The maximum resolution supported by the HDMI port is 1920 x 1080 at 60Hz (24-bit).
4. Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
5. USB 3.2 Gen 1 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
6. Headset port
Connect headphones or a headset (headphone and microphone combo).
Top
1. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
2. Left-click area
Press to left-click.
3. Right-click area
Press to right-click.
4. Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Views of Inspiron 3502 7
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button to log in.
NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at
www.dell.com/support/manuals.
NOTE: The power-status light on the power button is available only on computers without the fingerprint reader.
Computers that are shipped with the fingerprint reader that is integrated on the power button will not have the
power-status light on the power button.
NOTE: To reset the battery, press and hold the power button for 25 seconds.
Front
1. Camera
Enables you to video chat, capture photos, and record videos.
2. Camera-status light
Turns on when the camera is in use.
3. Microphone
Provides digital sound input for audio recording, voice calls, and so on.
8Views of Inspiron 3502
Bottom
1. Left speaker
Provides audio output.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
3. Right speaker
Provides audio output.
Views of Inspiron 3502 9
Specifications of Inspiron 3502
Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 3502.
Table 3. Dimensions and weight
Description Values
Height:
Front height 18 mm (0.71 in.)
Rear height 19.90 mm (0.78 in.)
Width 363.96 mm (14.33 in.)
Depth 249 mm (9.80 in.)
Weight (maximum) 1.83 kg (4.03 lb)
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
Processor
The following table lists the details of the processors supported by your Inspiron 3502.
Table 4. Processor
Description Option one Option two
Processor type Intel Celeron Processor N4020 Intel Pentium Silver N5030 Processor
Processor wattage 6 W 6 W
Processor core count 2 4
Processor thread count 2 4
Processor speed Up to 2.80 GHz Up to 3.10 GHz
Processor cache 4 MB 4 MB
Integrated graphics Intel UHD Graphics 600 Intel UHD Graphics 605
3
10 Specifications of Inspiron 3502
Chipset
The following table lists the details of the chipset supported by your Inspiron 3502.
Table 5. Chipset
Description Values
Chipset Integrated in the processor
Processor ●Intel Celeron Processor N4020
●Intel Pentium Silver N5030 Processor
DRAM bus width 64-bit
Flash EPROM 16 MB
PCIe bus Up to Gen2
Operating system
Your Inspiron 3502 supports the following operating systems:
●Windows 11 Home, 64-bit
●Windows 11 Home National Academic, 64-bit
●Windows 11 Home in S-mode, 64-bit
●Windows 11 Pro, 64-bit
●Windows 11 Pro National Academic, 64-bit
●Windows 10 Pro, 64-bit
●Windows 10 Home, 64-bit
●Windows 10 Home in S-mode, 64-bit
Memory
The following table lists the memory specifications of your Inspiron 3502.
Table 6. Memory specifications
Description Values
Memory slots One SODIMM slot
Memory type Dual-channel DDR4
Memory speed 2400 MHz
Maximum memory configuration 8 GB
Minimum memory configuration 4 GB
Memory size per slot 4 GB, 8 GB
Memory configurations supported ●4 GB, 1 x 4 GB, DDR4, 2400 MHz
●8 GB, 1 x 8 GB, DDR4, 2400 MHz
Specifications of Inspiron 3502 11
External ports
The following table lists the external ports of your Inspiron 3502.
Table 7. External ports
Description Values
Network port One RJ-45 port
USB ports ●Two USB 3.2 Gen 1 ports
●One USB 2.0 port
Audio port One headset (headphone and microphone combo) port
Video port One HDMI 1.4 port
NOTE: The maximum resolution supported by the HDMI
port is 1920 x 1080 at 60Hz (24-bit).
Media-card reader One SD-card slot
Power-adapter port One 4.50 mm x 2.90 mm (DC-in)
Security-cable slot One wedge‐shaped lock slot
Internal slots
The following table lists the internal slots of your Inspiron 3502.
Table 8. Internal slots
Description Values
M.2 ●One M.2 2230 slot for WiFi and Bluetooth combo card
●One M.2 2230/2280 slot for solid‐state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
000144170 at www.dell.com/support.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Inspiron 3502.
Table 9. Ethernet specifications
Description Values
Model number Ethernet controller integrated to the system board
Transfer rate up to 10/100/1000 Mbps
12 Specifications of Inspiron 3502
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Inspiron 3502.
Table 10. Wireless module specifications
Description Option one Option two Option three
Model number Qualcomm DW1810 Intel Wireless‐AC 9462 Realtek RTL8723DE
Transfer rate Up to 433 Mbps Up to 433 Mbps Up to 150 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz 2.4 GHz
Wireless standards ●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth Bluetooth 5.0 Bluetooth 5.0 Bluetooth 4.2
Audio
The following table lists the audio specifications of your Inspiron 3502.
Table 11. Audio specifications
Description Values
Audio controller Realtek ALC3204
Stereo conversion Supported
Internal audio interface High definition audio
External audio interface Universal Audio Jack
Number of speakers Two
Internal-speaker amplifier Supported (audio codec integrated)
External volume controls Keyboard shortcut controls
Speaker output:
Average speaker output 2 W
Peak speaker output 2.5 W
Subwoofer output Not supported
Microphone Single digital microphone
Specifications of Inspiron 3502 13
Storage
This section lists the storage options on your Inspiron 3502.
Your Inspiron 3502 supports one of the following storage configurations:
●One M.2 solid-state drive
●One 2.5-inch hard drive
●One M.2 solid-state drive and one 2.5-inch hard drive
The primary drive of your Inspiron 3502 varies with the storage configuration. For computers:
●e.g. with a M.2 drive, the M.2 drive is the primary drive
●e.g. without a M.2 drive, the 2.5-inch hard drive is the primary drive
Table 12. Storage specifications
Storage type Interface type Capacity
2.5-inch hard drive SATA AHCI, up to 6 Gbps Up to 2 TB
M.2 2230/2280 solid-state drive PCIe Gen3.0x4 NVMe, up to 32 Gbps Up to 1 TB
Media-card reader
The following table lists the media cards supported by your Inspiron 3502.
Table 13. Media-card reader specifications
Description Values
Media-card type One SD-card slot
Media-cards supported ●Secure Digital (SD)
●Secure Digital High Capacity (SDHC)
●Secure Digital Extended Capacity (SDXC)
●MultiMediaCard (MMC)
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card
installed in your computer.
Keyboard
The following table lists the keyboard specifications of your Inspiron 3502.
Table 14. Keyboard specifications
Description Values
Keyboard type ●Standard keyboard
●Backlit keyboard
Keyboard layout QWERTY
Number of keys ●United States and Canada: 101 keys
●United Kingdom: 102 keys
●Japan: 105 keys
Keyboard size X=18.7 mm key pitch
Y=18.05 mm key pitch
14 Specifications of Inspiron 3502
Table 14. Keyboard specifications (continued)
Description Values
Keyboard shortcuts Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.
For more information, see Keyboard shortcuts.
Camera
The following table lists the camera specifications of your Inspiron 3502.
Table 15. Camera specifications
Description Values
Number of cameras One
Camera type RGB HD Camera
Camera location Front camera
Camera sensor type CMOS sensor technology
Camera resolution:
Still image 0.92 megapixel
Video 1280 x 720 (HD) at 30fps
Diagonal viewing angle: 78.6 degrees
Touchpad
The following table lists the touchpad specifications of your Inspiron 3502.
Table 16. Touchpad specifications
Description Values
Touchpad resolution:
Horizontal ●1230
●1920
Vertical ●930
●1080
Touchpad dimensions:
Horizontal 105 mm (4.13 in.)
Vertical 80 mm (3.15 in.)
Specifications of Inspiron 3502 15
Table 16. Touchpad specifications (continued)
Description Values
Touchpad gestures For more information about touchpad gestures available on
Windows, see the Microsoft knowledge base article 4027871
at support.microsoft.com.
Power adapter
The following table lists the power adapter specifications of your Inspiron 3502.
Table 17. Power adapter specifications
Description Values
Type 45 W
Connector dimensions:
External diameter 4.50 mm
Internal diameter 2.90 mm
Input voltage 100 VAC–240 VAC
Input frequency 50 Hz–60 Hz
Input current (maximum) 1.30 A
Output current (continuous) 2.31 A
Rated output voltage 19.50 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F)
Storage -40°C to 70°C (-40°F to 158°F)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.
Battery
The following table lists the battery specifications of your Inspiron 3502.
NOTE: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is
completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the
power consumption.
Table 18. Battery specifications
Description Values
Battery type 3-cell polymer battery (42 Whr)
Battery voltage 11.40 VDC
Battery weight (maximum) 0.20 kg (0.44 lb)
16 Specifications of Inspiron 3502
Table 18. Battery specifications (continued)
Description Values
Battery dimensions:
Height 5.90 mm (0.23 in.)
Width 97.15 mm (3.82 in.)
Depth 184.15 mm (7.25 in.)
Temperature range:
Operating 0°C to 35°C (32°F to 95°F)
Storage -40°C to 65°C (-40°F to 149°F)
Battery operating time Varies depending on operating conditions and can significantly
reduce under certain power-intensive conditions.
Battery charging time (approximate)
NOTE: Control the charging time, duration, start and end
time, and so on, using the Dell Power Manager application.
For more information about the Dell Power Manager, see
Me and My Dell on www.dell.com.
4 hours (when the computer is off)
Coin-cell battery CR2032
Display
The following table lists the display specifications of your Inspiron 3502.
Table 19. Display specifications
Description Option one Option two
Display type High Definition (HD) Full High Definition (FHD)
Display-panel technology Twisted Nematic (TN) Wide Viewing Angle(WVA)
Display-panel dimensions (active area):
Height 193.54 mm (7.62 in.) 193.54 mm (7.62 in.)
Width 344.23 mm (13.55 in.) 344.23 mm (13.55 in.)
Diagonal 394.90 mm (15.55 in.) 394.90 mm (15.55 in.)
Display-panel native resolution 1366 x 768 1920 x 1080
Luminance (typical) 220 nits 220 nits
Megapixels 1.05 2.07
Color gamut 45% (NTSC) 45% (NTSC)
Pixels Per Inch (PPI) 100 141
Contrast ratio (min.) 400 : 1 400 : 1
Response time (max.) 25 ms 35 ms
Specifications of Inspiron 3502 17
Table 19. Display specifications (continued)
Description Option one Option two
Refresh rate 60 Hz 60 Hz
Horizontal view angle 40 +/- degrees 80 +/- degrees
Vertical view angle 10 (Top) / 30 (Bottom) degrees 80 +/- degrees
Pixel pitch 0.25 mm 0.18 mm
Power consumption (maximum) 4.20 W 4.20 W
Anti-glare vs glossy finish Anti-glare Anti-glare
Touch options No No
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint-reader of your Inspiron 3502.
Table 20. Fingerprint reader specifications
Description Values
Fingerprint-reader sensor technology Capacitive
Fingerprint-reader sensor resolution 500 dpi
Fingerprint-reader sensor pixel size 64 x 80
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Inspiron 3502.
Table 21. GPU—Integrated
Controller External display support Memory size Processor
Intel UHD Graphics 600 One HDMI 1.4 port Shared system memory Intel Celeron Processor
N4020
Intel UHD Graphics 605 One HDMI 1.4 port Shared system memory Intel Pentium Silver N5030
Processor
Operating and storage environment
This table lists the operating and storage specifications of your Inspiron 3502.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 22. Computer environment
Description Operating Storage
Temperature range 0°C to 40°C (32°F to 104°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum) 10% to 90% (non-condensing) 0% to 95% (non-condensing)
18 Specifications of Inspiron 3502
Table 22. Computer environment (continued)
Description Operating Storage
Vibration (maximum)*0.66 GRMS 1.30 GRMS
Shock (maximum) 140 G† 160 G†
Altitude range 0 m to 3,048 m (0 ft to 10,000 ft) 0 m to 10,668 m (0 ft to 35,000 ft)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing
the device outside these ranges may impact the performance of specific components.
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
Specifications of Inspiron 3502 19
Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain
the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform
secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is
pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2,
2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom
of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to
the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled
by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For
example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in
BIOS setup program.
Table 23. List of keyboard shortcuts
Function key Redefined key (for multimedia control) Behavior
Mute audio
Decrease volume
Increase volume
Play/Pause
Toggle keyboard backlight
(optional)
NOTE: Non-backlight
keyboards have F5
function key without
the backlight icon and
does not support toggle
keyboard backlight
function.
Decrease brightness
4
20 Keyboard shortcuts
Table 23. List of keyboard shortcuts (continued)
Function key Redefined key (for multimedia control) Behavior
Increase brightness
Switch to external display
Print screen
Home
End
The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 24. List of keyboard shortcuts
Function key Behavior
Pause/Break
Toggle scroll lock
System request
Open application menu
Toggle fn-key lock
Emoji
Page up
Keyboard shortcuts 21
Table 24. List of keyboard shortcuts (continued)
Function key Behavior
Page down
22 Keyboard shortcuts
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 25. Self-help resources
Self-help resources Resource location
Information about Dell products and services www.dell.com
My Dell app
Tips
Contact Support In Windows search, type Contact Support, and press
Enter.
Online help for operating system www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
Code at www.dell.com/support.
For more information on how to find the Service Tag for your
computer, see Locate the Service Tag on your computer.
Dell knowledge base articles for a variety of computer
concerns
1. Go to www.dell.com/support.
2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
5
Getting help and contacting Dell 23