Latitude 3590 Owner’s Manual
Working on your computer
Removing and installing components
Technical specifications
Technology and components
System setup options
Software
- Operating system configurations
- Downloading drivers
Troubleshooting
- Real Time Clock reset
- Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0

DELL 3590 User Manual

Displayed below is the user manual for 3590 by DELL which is a product in the Notebooks category. This manual has pages.

Related Manuals

DELL 3590 Manual

Latitude 3590

Owner’s Manual

Regulatory Model: P75F

Regulatory Type: P75F001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

may be trademarks of their respective owners.

2018 - 01

Rev. A00

Contents

1 Working on your computer............................................................................................................................. 7

Safety precautions............................................................................................................................................................. 7

Standby power..............................................................................................................................................................7

Bonding .........................................................................................................................................................................7

Electrostatic discharge — ESD protection............................................................................................................... 7

ESD eld service kit ....................................................................................................................................................8

Transporting sensitive components........................................................................................................................... 9

Before working inside your computer..............................................................................................................................9

After working inside your computer.................................................................................................................................9

2 Removing and installing components............................................................................................................ 11

Recommended tools......................................................................................................................................................... 11

Screw size list.................................................................................................................................................................... 11

SIM tray..............................................................................................................................................................................12

Removing the SIM tray – WWAN models............................................................................................................... 12

Installing the SIM tray – WWAN models................................................................................................................. 13

SD card – optional............................................................................................................................................................ 13

Removing the SD card – WWAN models................................................................................................................ 13

Installing the SD card – WWAN models.................................................................................................................. 13

Base Cover........................................................................................................................................................................ 13

Removing the base cover.......................................................................................................................................... 14

Installing base cover................................................................................................................................................... 16

Battery............................................................................................................................................................................... 16

Removing the battery................................................................................................................................................ 16

Installing the battery................................................................................................................................................... 17

WLAN Card........................................................................................................................................................................17

Removing the WLAN card......................................................................................................................................... 17

Installing the WLAN card........................................................................................................................................... 18

WWAN card – optional.................................................................................................................................................... 18

Removing the WWAN card....................................................................................................................................... 18

Installing the WWAN card..........................................................................................................................................19

VGA board......................................................................................................................................................................... 19

Removing VGA board.................................................................................................................................................19

Installing VGA board.................................................................................................................................................. 20

Memory Module................................................................................................................................................................21

Removing the memory module.................................................................................................................................21

Installing the memory module................................................................................................................................... 21

Hard drive..........................................................................................................................................................................22

Removing the hard disk drive ..................................................................................................................................22

Installing the hard disk drive .................................................................................................................................... 24

SATA Solid State Drive (SSD)........................................................................................................................................ 25

Removing the SSD card............................................................................................................................................25

Installing the SSD card.............................................................................................................................................. 25

Contents 3

Speakers............................................................................................................................................................................26

Removing the speakers.............................................................................................................................................26

Installing the speakers................................................................................................................................................27

Coin cell battery................................................................................................................................................................27

Removing the coincell battery.................................................................................................................................. 27

Installing the coincell battery.................................................................................................................................... 28

Heat sink........................................................................................................................................................................... 28

Removing the heatsink..............................................................................................................................................28

Installing the heatsink................................................................................................................................................ 29

System Fan.......................................................................................................................................................................30

Removing the system fan......................................................................................................................................... 30

Installing the system fan............................................................................................................................................ 31

Input-Output board.......................................................................................................................................................... 31

Removing the Input-Output board........................................................................................................................... 31

Installing the Input-Output board.............................................................................................................................33

Fingerprint reader – optional.......................................................................................................................................... 33

Removing the ngerprint reader..............................................................................................................................33

Installing the ngerprint reader................................................................................................................................ 35

Touchpad panel................................................................................................................................................................ 35

Removing the touchpad............................................................................................................................................35

Installing the touchpad.............................................................................................................................................. 36

Display assembly...............................................................................................................................................................37

Removing the display assembly................................................................................................................................37

Installing the display assembly..................................................................................................................................39

DC-In Port.........................................................................................................................................................................40

Removing the DC-in port..........................................................................................................................................40

Installing the DC-in port............................................................................................................................................ 40

Power button board..........................................................................................................................................................41

Removing power button board................................................................................................................................. 41

Installing power button board................................................................................................................................... 42

LCD Bezel..........................................................................................................................................................................42

Removing the LCD bezel...........................................................................................................................................42

Installing the LCD bezel.............................................................................................................................................43

Camera.............................................................................................................................................................................. 43

Removing the camera............................................................................................................................................... 43

Installing the camera..................................................................................................................................................44

LCD Panel......................................................................................................................................................................... 44

Removing the LCD panel.......................................................................................................................................... 44

Installing the LCD Panel............................................................................................................................................ 46

LCD Hinge.........................................................................................................................................................................46

Removing the LCD hinge.......................................................................................................................................... 46

Installing the LCD hinge.............................................................................................................................................47

eDP and camera cable.....................................................................................................................................................47

Removing the eDP and camera cable..................................................................................................................... 47

Installing the eDP and camera cable........................................................................................................................49

System board....................................................................................................................................................................49

Removing system board............................................................................................................................................49

4Contents

Installing the system board....................................................................................................................................... 54

Palmrest............................................................................................................................................................................ 55

Removing the palm rest............................................................................................................................................55

3 Technical specications............................................................................................................................... 57

Processor ......................................................................................................................................................................... 57

Memory ............................................................................................................................................................................58

Storage specications..................................................................................................................................................... 58

Audio specications.........................................................................................................................................................58

Video specications.........................................................................................................................................................59

Webcam specications................................................................................................................................................... 59

Wired communications....................................................................................................................................................59

Wireless communications .............................................................................................................................................. 60

Ports and Connectors..................................................................................................................................................... 65

Display specications.......................................................................................................................................................65

Keyboards Hot Key Denitions......................................................................................................................................66

Touchpad...........................................................................................................................................................................67

Battery specications...................................................................................................................................................... 67

Adapter options................................................................................................................................................................68

System dimensions.......................................................................................................................................................... 69

Operating conditions ...................................................................................................................................................... 69

4 Technology and components........................................................................................................................70

DDR4................................................................................................................................................................................. 70

DDR4 Details...............................................................................................................................................................70

Memory Errors............................................................................................................................................................ 71

USB features..................................................................................................................................................................... 71

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)............................................................................................................71

Speed...........................................................................................................................................................................72

Applications.................................................................................................................................................................72

Compatibility............................................................................................................................................................... 73

HDMI 1.4............................................................................................................................................................................ 73

HDMI 1.4 Features......................................................................................................................................................73

Advantages of HDMI..................................................................................................................................................74

USB Type-C...................................................................................................................................................................... 74

Alternate Mode...........................................................................................................................................................74

USB Power Delivery...................................................................................................................................................74

USB Type-C and USB 3.1...........................................................................................................................................74

5 System setup options.................................................................................................................................. 76

Boot Sequence.................................................................................................................................................................76

Navigation keys.................................................................................................................................................................77

System Setup overview...................................................................................................................................................77

Accessing System Setup.................................................................................................................................................77

General screen options.................................................................................................................................................... 77

System Conguration screen options............................................................................................................................78

Video screen options....................................................................................................................................................... 80

Contents 5

Security screen options...................................................................................................................................................80

Secure Boot screen options............................................................................................................................................82

Intel Software Guard Extensions screen options......................................................................................................... 83

Performance screen options.......................................................................................................................................... 83

Power management screen options.............................................................................................................................. 84

POST behavior screen options.......................................................................................................................................85

Virtualization support screen options............................................................................................................................86

Wireless screen options...................................................................................................................................................86

Maintenance screen options.......................................................................................................................................... 86

System logs screen options............................................................................................................................................ 87

SupportAssist system resolution.................................................................................................................................... 87

Updating the BIOS in Windows .....................................................................................................................................88

Updating your system BIOS using a USB ash drive.................................................................................................. 88

System and setup password...........................................................................................................................................89

Assigning a system password and setup password...............................................................................................89

Deleting or changing an existing system and or setup password........................................................................90

6 Software...................................................................................................................................................... 91

Operating system congurations....................................................................................................................................91

Downloading drivers......................................................................................................................................................... 91

Chipset driver..............................................................................................................................................................91

Serial IO driver............................................................................................................................................................92

Graphics controller driver..........................................................................................................................................92

USB drivers.................................................................................................................................................................93

Realtek Audio..............................................................................................................................................................93

Serial ATA drivers....................................................................................................................................................... 93

Security drivers.......................................................................................................................................................... 93

7 Troubleshooting........................................................................................................................................... 95

Real Time Clock reset......................................................................................................................................................95

Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0....................................................................95

6Contents

Working on your computer

Topics:

• Safety precautions

• Before working inside your computer

• After working inside your computer

Safety precautions

The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.

Observe the following safety precautions before you perform any installation or break/x procedures involving disassembly or reassembly:

• Turn o the system and all attached peripherals.

• Disconnect the system and all attached peripherals from AC power.

• Disconnect all network cables, telephone, and telecommunications lines from the system.

• Use an ESD eld service kit when working inside any notebook to avoid electrostatic discharge (ESD) damage.

• After removing any system component, carefully place the removed component on an anti-static mat.

• Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.

Standby power

Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially

powered while turned o. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep

mode and has other advanced power management features.

Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board, notebooks

Bonding

Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a

eld service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a

painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry

such as watches, bracelets, or rings prior to bonding yourself and the equipment.

Electrostatic discharge — ESD protection

ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors,

memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent

problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an

increasing concern.

Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous

Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

Working on your computer 7

Two recognized types of ESD damage are catastrophic and intermittent failures.

•Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and

complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and

immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory.

•Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures

means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the

tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may

take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.

The more dicult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure.

Perform the following steps to prevent ESD damage:

• Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide

adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased

sensitivity to ESD damage.

• Handle all static-sensitive components in a static-safe area. If possible, use anti-static oor pads and workbench pads.

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing

material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static

electricity from your body.

• Before transporting a static-sensitive component, place it in an anti-static container or packaging.

ESD eld service kit

The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static

mat, wrist strap, and bonding wire.

Components of an ESD eld service kit

The components of an ESD eld service kit are:

•Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an anti-static

mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on the system being

worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on the mat. ESD-sensitive

items are safe in your hand, on the ESD mat, in the system, or inside a bag.

•Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and bare metal

on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on

the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as

bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the

internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester

in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week.

•ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a best

practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best

method for doing this test. If you do not have your own wrist strap tester, check with your regional oce to nd out if they have one.

To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your wrist and push the button to test. A

green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails.

•Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts that are

insulators and often highly charged.

•Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For example,

deploying the kit for a server environment is dierent than for a desktop or portable environment. Servers are typically installed in a rack

within a data center; desktops or portables are typically placed on oce desks or cubicles. Always look for a large open at work area

that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being

repaired. The workspace should also be free of insulators that can cause an ESD event. On the work area, insulators such as Styrofoam

and other plastics should always be moved at least 12 inches or 30 centimeters away from sensitive parts before physically handling any

hardware components

•ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are

preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in.

The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the

new part arrived in. ESD-sensitive devices should be removed from packaging only at an ESD-protected work surface, and parts should

8Working on your computer

never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat,

in the system, or inside an anti-static bag.

•Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be

returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

ESD protection summary

It is recommended that all eld service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all

times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while

performing service and that they use anti-static bags for transporting sensitive components.

Transporting sensitive components

When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in

anti-static bags for safe transport.

Lifting equipment

Adhere to the following guidelines when lifting heavy weight equipment:

CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device.

1 Get a rm balanced footing. Keep your feet apart for a stable base, and point your toes out.

2 Tighten stomach muscles. Abdominal muscles support your spine when you lift, osetting the force of the load.

3 Lift with your legs, not your back.

4 Keep the load close. The closer it is to your spine, the less force it exerts on your back.

5 Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid twisting your

body and back.

6 Follow the same techniques in reverse to set the load down.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

3 If the computer is connected to a docking device (docked), undock it.

4 Disconnect all network cables from the computer (if available).

CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

computer.

5 Disconnect your computer and all attached devices from their electrical outlets.

6 Open the display.

7 Press and hold the power button for few seconds, to ground the system board.

CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface at the same time as touching a connector on the back of the computer.

8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

After working inside your computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your

computer.

Working on your computer 9

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Replace the battery.

2 Replace the base cover.

3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

4 Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

5 Connect your computer and all attached devices to their electrical outlets.

6 Turn on your computer.

10 Working on your computer

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

Screw size list

Table 1. Screw size list

Component M2x2 M2x2OD

5(Ni)

Mx3 M2x4 M2.5x2.5 M2.5x5 M2.0x5.5 M3x3 2.0D

0.8+2.2L

K 5D .8T

UC NL

Hinge Bracket L + R to

LCD cover

2 8

Hinge Bracket L + R to

LCD cover

2 6

LCD Module to LCD cover 4

TP DOME SUPP BRK to

palmrest

CLICKPCB_SUPP_BRK_A

SSY to palmrest

Thermal (GPU) to System

board (For DSC)

Type C BRK to System

board

HDD BRK to HDD Module 4

Dc-IN to palmrest 1

System board to palmrest 1

Removing and installing components 11

Power button to palmrest 1

Power board to palmrest 1

VGA board to palmrest 2

WWAN board to palmrest 2

IO board to palmrest 1

Hinge Bracket L + R to

palmrest

HDD BRK to palmrest 4

FAN to palmrest 3

Battery to palmrest 5

WLAN module to System

board

WWAN module to WWAN

board

SSD to palmrest 1

FP BRK to palmrest 1

Base to hinge plate L+R to

palmrest

SIM tray

Removing the SIM tray – WWAN models

1 Follow the procedure Before working inside your computer

2 Open the SIM card slot cover on the right side of the system.

3 Insert the tip of a paperclip into the hole of the SIM tray slot and then pull out and remove the SIM tray.

12 Removing and installing components

Installing the SIM tray – WWAN models

1 Align and push the SIM tray back into the SIM tray slot.

2 Close the SIM card slot cover.

3 Follow the procedure in After working inside your computer

SD card – optional

SD card is an optional component. You will see a SD card only in systems shipped with a WWAN card.

Removing the SD card – WWAN models

1 Follow the procedure Before working inside your computer

2 Push the SD card so that the SD card pops out from its slot, and then remove it from the system.

Installing the SD card – WWAN models

1 Push the SD card into its slot until the SD card gets secured with a click sound.

2 Follow the procedure in After working inside your computer

Base Cover

Removing and installing components 13

Removing the base cover

1 Follow the procedure in Before working inside your computer

2 Remove the SIM tray (WWAN models).

3 To remove the base cover:

a Loosen the 10 M2.5 captive screws that secure the base cover to the computer .

b Pry the base cover from the upper-right edge [1 ] and continue to pry the outer edges of the base cover in clockwise direction

[2].

NOTE: You may need a plastic scribe to pry the base cover from the edge [1].

14 Removing and installing components

4 Lift the base cover away from the computer.

Removing and installing components 15

Installing base cover

1 Align the base cover with the screw holders on the computer.

2 Press the edges of the cover until it clicks into place.

3 Tighten the 10 M2.5 screws to secure the base cover to the computer.

4 Install the SIM tray (WWAN models).

5 Follow the procedure in After working inside your computer

Battery

Removing the battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board .

b Remove the 5 M2.0x3.0 screws that secure the battery to the computer [1].

NOTE: For systems shipped with 3-cell battery, you will have to remove only 3 screws.

c Lift the battery away from the computer [2].

16 Removing and installing components

Installing the battery

1 Insert the battery into the slot on the computer.

2 Replace the 5 M2x3 screws to secure the battery to the computer.

NOTE: The 3-cell battery has only 3 screws.

3 Connect the battery cable to the connector on the system board.

4 Install the:

abase cover

bSIM tray (WWAN models)

5 Follow the procedure in After working inside your computer.

WLAN Card

Removing the WLAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the WLAN card:

a Remove the M2x3 screw that secures the WLAN card holder to the system [1].

b Lift and remove the card holder o the WLAN card [2].

c Disconnect the WLAN antenna cables from the connectors on the WLAN card [3].

d Pull out the WLAN card from its connector on the system board [4].

Removing and installing components 17

Installing the WLAN card

1 Insert the WLAN card into its connector on the system board.

2 Tuck the antenna cables underneath the left display hinge and connect the antenna cables to the WLAN card.

3 Replace the WLAN card holder on the WLAN card.

4 Tighten the M2x3 screw to secure the WLAN card and card holder to the system board.

5 Install the:

abattery

bbase cover

6 Follow the procedure in After working inside your computer

WWAN card – optional

Removing the WWAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the WWAN card:

a Remove the M2x3 screw that secures the WWAN metal bracket to the system [1] and then lift and remove the metal bracket o

the WWAN card [2].

b Disconnect the two antenna cables from the WWAN card [3].

18 Removing and installing components

c Pull out the WWAN card from its connector on the system board [4].

Installing the WWAN card

1 Insert the WWAN card into its connector on the system board.

2 Connect the two antenna cables to the WWAN card.

3 Replace the metal bracket on the WWAN.

4 Tighten the M2xL3 screw to secure the WWAN card and bracket to the system board.

5 Install the:

abattery

bbase cover

6 Follow the procedure in After working inside your computer

VGA board

Removing VGA board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the VGA board:

a Disconnect the VGA daughter board cable from the VGA daughter board [1].

b Remove the two M2x3 screws that secure the VGA board to the system [2].

c Lift the VGA board from the system [3].

Removing and installing components 19

Installing VGA board

1 Place the VGA board in its slot on the system.

2 Replace the two M2x3 screws to secure the VGA board to the system.

3 Connect the VGA daughter board cable to the VGA daughter board.

4 Install the:

abattery

bbase cover

5 Follow the procedure in After working inside your computer.

20 Removing and installing components

Memory Module

Removing the memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the memory module:

a Pry apart the memory module latches [1].

b Lift and remove the memory module from the system board [2].

Installing the memory module

1 Insert the memory module into its connector at a 30 degree angle until the contacts are fully seated into the slot. Then, press the

module until the clips secure the memory module.

2 Install the:

abattery

bbase cover

3 Follow the procedure in After working inside your computer.

Removing and installing components 21

Hard drive

Removing the hard disk drive

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the hard disk drive (HDD):

a Disconnect the HDD cable from the system board .

b Remove the 4 M3x3 screws that secure the HDD to the palmrest [1].

c Lift the HDD from the computer [2].

22 Removing and installing components

4 Disconnect the HDD cable interposer.

5 Then, remove the M3xL3 screws to detach the bracket from the HDD.

Removing and installing components 23

6 Lift the bracket from the hard drive.

Installing the hard disk drive

1 Tighten the M3x3 screws that secure the bracket to the HDD.

2 Connect the HDD cable interposer.

3 Insert the HDD into the connector on the computer.

4 Tighten the 4 M3x3 screws to secure the HDD to the computer.

5 Connect the HDD cable to the system board.

24 Removing and installing components

6 Install the:

abattery

bbase cover

7 Follow the procedure in After working inside your computer.

SATA Solid State Drive (SSD)

Removing the SSD card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the Solid State Drive (SSD) card:

a Remove the two screws that secure the SSD bracket to the system [1], and lift the bracket from the system [2].

b Slide and lift the SSD from the system [3].

Installing the SSD card

1 Insert the SSD card into its slot on the system.

2 Place the SSD bracket in its slot on the computer and replace the two screws to secure it to the system.

Removing and installing components 25

3 Install the: .

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

Speakers

Removing the speakers

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cSSD

3 To remove the speakers:

a Disconnect the speaker cable from the connector on the system board [1].

b Remove the adhesive tape that secures the speaker cable to the computer [2].

c Unroute the speaker cable from its routing channel on the system [3].

4 Lift the speakers from the computer.

26 Removing and installing components

Installing the speakers

1 Place the speakers into the slots on the computer.

2 Ax the adhesive tape to secure the speaker cable to the computer

3 Route the speaker cable through its routing channel.

4 Connect the speaker cable to the connector on the system board.

5 Install the:

aSSD

bbattery

cbase cover

6 Follow the procedure in After working inside your computer.

Coin cell battery

Removing the coincell battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the coin cell:

a Pry the coincell battery until it pops out from its slot [1].

b Lift and remove the coin cell from the system [2].

Removing and installing components 27

Installing the coincell battery

1 Place the coin cell into the slot on the system board.

2 Connect the battery cable to the system board.

3 Install the:

abattery

bbase cover

4 Follow the procedure in After working inside your computer

Heat sink

Removing the heatsink

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the heatsink:

a Loosen the 4 captive screws in the order shown on the heatsink [1], and then remove another 3 screws [2] to release the

heatsink..

28 Removing and installing components

b Lift the heatsink away from the computer.

Installing the heatsink

1 Insert the heatsink into the slot on the computer.

2 Tighten the M2.5x2.5 screws and replace the three M2x3 screws to secure the heatsink to the computer.

Removing and installing components 29

NOTE: Tighten the heat sink screws in sequential order as indicated on the heat-sink.

3 Install the:

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

System Fan

Removing the system fan

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the system fan:

a Unroute the eDP cable from the routing channel on the system fan [1]. Disconnect the system fan cable from its connector on

the system board [2].

b Remove the 3 M2.5x5 screws securing the fan to the palmrest [1] and then lift the fan o the computer [2].

30 Removing and installing components

Installing the system fan

1 Place the fan on the computer.

2 Tighten the 3 M2.5x5 screws to secure the fan to the computer.

3 Connect the fan cable to the system board.

4 Route the eDP cable through its routing channel on the system fan.

5 Install the:

abattery

bbase cover

6 Follow the procedure in After working inside your computer.

Input-Output board

Removing the Input-Output board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the Input-Output (I/O) board:

a Move aside the HDD cable to access the I/O board cable [1] and remove the I/O board cable from the connector on the system

board [2].

Removing and installing components 31

4 Remove the M2x4 screw securing the I/O board [1] to the system and lift it o from the system [2].

32 Removing and installing components

Installing the Input-Output board

1 Place the Input-Output (I/O) board into its slot on the palmrest.

2 Replace the M2x4 screw to secure the I/O board to the palmrest.

3 Connect the I/O board cable to its connector on the system board.

4 Install the:

abattery

bbase cover

5 Follow the procedure in After working inside your computer

Fingerprint reader – optional

Removing the ngerprint reader

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cI/O board

3 To remove the ngerprint reader:

a Disconnect the ngerprint reader cable from its connector on the system board [1], peel the adhesive–backed cable to release it

from the palm rest [2]..

b Remove the M2x2 screw securing the metal bracket of the connector [3] and lift it o the computer [4]

Removing and installing components 33

c Lift the ngerprint reader o the computer.

34 Removing and installing components

Installing the ngerprint reader

1 Place the ngerprint reader into the slot on the palmrest.

2 Place the metal bracket on the ngerprint reader and replace the screw to secure the ngerprint reader to the system.

3 Ax the adhesive–backed cable to secure it to the palmrest.

4 Connect the ngerprint reader cable to the connector on the system board.

5 Install the:

aI/O board

bbattery

cbase cover

6 Follow the procedure in After working inside your computer

Touchpad panel

Removing the touchpad

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 Remove the two M2x2 screws that secures the touchpad bracket to the system [1].

4 Lift the metal bracket from the system [2].

5 Peel o the adhesive tape that secures the touchpad panel [1].

6 Disconnect the touchpad cable and keyboard backlight cable from their respective connectors on the system board [2,3]

Removing and installing components 35

7 Remove the four M2x2 screws that secure the touchpad on the computer [1] and lift the touchpad from the system [2].

Installing the touchpad

1 Place the touchpad into the slot on the computer and replace the four M2x2 screws to secure it to the system.

2 Connect the touchpad and keyboard backlight cables to their respective connectors on the system board.

36 Removing and installing components

3 Ax the adhesive tape to secure the touchpad to the system.

4 Align and place the metal bracket under the plastic hold down.

5 Replace the two M2x2 screws to secure the metal bracket to the touchpad.

6 Install the:

abattery

bbase cover

7 Follow the procedure in After working inside your computer.

Display assembly

Removing the display assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cRemoving the WLAN card

dRemoving the WWAN card

3 Remove the eDP cable from its connector on the system board [1] and unroute the cable from the routing channel on the system fan

[2].

4 Peel o the adhesive tape securing the eDP cable to the system [3].

5 Unroute the eDP cable from the hook of the right LCD hinge and routing clips on the system [4].

6 Unroute the WLAN cables from the routing channel [5] .

7 Then, open the palm-rest assembly to at least 90-degrees and place the system on the edge of a table so that the palm rest is laying

at on the table and the display assembly is over the edge.

Removing and installing components 37

CAUTION: Hold the system rmly when the system is placed at this position.

8 Remove the 6 M2.5x2.5 screws [1] and lift the display assembly away from the computer [2].

CAUTION: Hold the display assembly rmly when you place the display assembly at a 90 degree angle to the palm rest, to

avoid damaging the display assembly.

38 Removing and installing components

Installing the display assembly

1 Place the display assembly on the palm rest at a 90 degree angle and align with the screw holders on the palm rest.

NOTE: Hold the display assembly rmly when you place the display assembly on the plamrest at a 90 degree angle, to avoid

damaging the display assembly.

2 Tighten the 6 M2.5x2.5 screws to secure the display assembly to the computer.

3 Turn over the computer

4 Route the WLAN cables through the routing channel.

5 For models shipped with a WWAN card, the WWAN antennas must be routed underneath the right display hinge and above the VGA

daughter board cable, and then secured with an adhesive tape on the power button daughter board.

6 Route the eDP cable through the hook of the right LCD hinge and routing clips on the system.

7 Ax the adhesive tape to secure the eDP cable to the system.

8 Route the display cable through the routing channel on the system fane and connect the display cable to its connector on the system

board.

9 Install the:

aInstalling the WWAN card

bInstalling the WLAN card

cbattery

dbase cover

10 Follow the procedure in After working inside your computer

Removing and installing components 39

DC-In Port

Removing the DC-in port

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bRemoving the WLAN card

cRemoving the WWAN card

ddisplay assembly

3 To remove the DC-in port:

a Disconnect the DC-in cable from its connector on the system board [1].

b Unroute the DC-in cable from the routing clip on the system [2].

c Remove the M2.5x3 screw that secures the DC-in port to the palmrest [3].

d Lift the DC-in port from the system [4].

Installing the DC-in port

1 Place the DC-in port in its place on the palmrest.

2 Replace the M2x3 screw to secure the DC-in port to the palmrest.

3 Route the DC-in cable through the clip on the system.

4 Connect the DC-in cable to the connector on the system board.

5 Install the:

40 Removing and installing components

adisplay assembly

bWLAN

cWWAN

dbattery

ebase cover

6 Follow the procedure in After working inside your computer

Power button board

Removing power button board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cSystem fan

dRemoving the WLAN card

eRemoving the WWAN card

fdisplay assembly

3 To remove the power button board:

a Disconnect the power button board cable from its connector on the system board [1] and peel the adhesive to release it [2].

b Remove the M2x2 screw that secures the power button board to the system [3].

c Remove the adhesive tape that secures the power button cable to the system [4].

d Lift the power button board from the system [5].

Removing and installing components 41

Installing power button board

1 Place the power button board in its slot.

2 Tighten the M2x2 screw that secures the power button board to the system.

3 Ax the adhesive tape to secure the power button board to the system.

4 Secure the adhesive-backed power button board cable to the system and then connect the cable to its connector on the system

board.

5 Install the:

adisplay assembly

bsystem fan

cInstalling the WWAN card

dInstalling the WLAN card

ebattery

fbase cover

6 Follow the procedure in After working inside your computer.

LCD Bezel

Removing the LCD bezel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bRemoving the WLAN card

cRemoving the WWAN card

ddisplay assembly

3 Using a plastic scribe, gently open the bezel by prying from the outer edge of the top side of the display bezel [1] , and then continue

prying the outer edges throughout the system. Lift the bezel away from the system [2].

42 Removing and installing components

Installing the LCD bezel

1 Replace the bezel and gently press on the edges to snap the bezel into place.

2 Install the:

adisplay assembly

bInstalling the WWAN card

cInstalling the WLAN card

dbattery

ebase cover

3 Follow the procedure in After working inside your computer

Camera

Removing the camera

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bRemoving the WLAN card

cRemoving the WWAN card

ddisplay assembly

eLCD bezel

3 Peel o the adhesive tape that secures the camera to LCD back cover [1] and disconnect the camera cable [2].

4 Lift the camera to release it from the adhesive securing it to the LCD back cover [3].

Removing and installing components 43

Installing the camera

1 Place the camera on the LCD back cover.

2 Connect the camera cable to its connector.

3 Ax the adhesive tapes to secure the camera to the LCD back cover.

4 Install the:

aLCD bezel

bdisplay assembly

cWWAN

dWLAN

ebattery

fbase cover

5 Follow the procedure in After working inside your computer

LCD Panel

Removing the LCD panel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

44 Removing and installing components

abase cover

bWLAN card

cWWAN card

ddisplay assembly

eLCD bezel

3 Peel o the adhesive tape securing the LCD panel to the LCD back cover [1].

4 Remove the four M2x2 screws securing the LCD panel to the LCD back cover [2] and ip it over to expose the eDP cable connector

[3].

5 Lift up the adhesive sticker to expose the LCD connector [1], and remove the connector from the panel [2,3].

Removing and installing components 45

Installing the LCD Panel

1 Connect the LCD cable to its connector on the back side of the LCD panel.

2 Ax the adhesive sticker.

3 Place the LCD panel on the LCD back cover and align the LCD panel with the screw holders on the LCD back cover.

4 Replace the 4 M2x2 screws to secure the LCD panel to the LCD back cover.

5 Route the eDP cable through the routing channel and secure the cable to the display panel with an adhesive tape.

6 Install the:

aLCD bezel

bdisplay assembly

cInstalling the WWAN card

dInstalling the WLAN card

ebattery

fbase cover

7 Follow the procedure in After working inside your computer

LCD Hinge

Removing the LCD hinge

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bWLAN card

cWWAN card

ddisplay assembly

46 Removing and installing components

eLCD bezel

fLCD panel

3 Remove the 8 M2.5x2.52 M2x2 screws that secure the metal brackets to the LCD back cover [1].

4 Remove the LCD hinge from the system [2].

Installing the LCD hinge

1 Place the left and right hinge brackets on the LCD back cover, align with the lock tabs on the side of LCD back cover.

2 Tighten the screws to secure the left and right hinge brackets to the LCD back cover.

3 Install the:

aLCD panel

bLCD bezel

cdisplay assembly

dInstalling the WLAN card

eWWAN card

fbattery

gbase cover

4 Follow the procedure in After working inside your computer

eDP and camera cable

Removing the eDP and camera cable

1 Follow the procedure in Before working inside your computer.

2 Remove the:

Removing and installing components 47

abase cover

bWLAN card

cWWAN card

ddisplay assembly

eLCD bezel

fLCD panel

3 Remove the adhesive tapes that secure the camera and the eDP cable [1].

4 Remove the screws securing the right bracket to the LCD back cover [2] and lift the bracket away from the LCD back cover [3].

5 Disconnect the camera cable from its connector on the LCD back cover [4].

6 Unroute the cable from the routing clips on the LCD back cover, release it from the adhesive tapes that secure the cable to back

cover.

48 Removing and installing components

Installing the eDP and camera cable

1 Route the display cable through its routing channel and secure the display cable to the LCD back cover with the adhesive tapes.

2 Connect the camera cable to its connector on the LCD back cover.

3 Replace the screws to secure the right hinge bracket to the LCD back cover.

4 Secure the eDP cable to the LCD back cover with adhesive tapes.

5 Install the:

aLCD panel

bLCD bezel

cdisplay assembly

dInstalling the WWAN card

eInstalling the WLAN card

fbattery

gbase cover

6 Follow the procedure in After working inside your computer

System board

Removing system board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card

Removing and installing components 49

edisplay assembly

3 Disconnect the following cables and connectors:

a VGA cable [1]

b Unroute the VGA cable from the routing channel [2]

c hard drive cable [3]

d Speaker cable connector [4]

e DC-in cable [5]

4 Disconnect the following cables :

a Power button board cable [1]

b I/O cable [2]

c Touchpad cable [3]

d Keyboard backlight cable [4]

e Keyboard cable [5]

50 Removing and installing components

5 Remove the M2x4 screw that secures the system board to the system.

6 To remove the system board:

Removing and installing components 51

• For systems shipped with WWAN card and ngerprint sensor:

1 Carefully lift the right side of the system board and ip it over.

2 Disconnect the WWAN daughter board FPC [1] and VGA daughter board cable [2] from the connectors on the bottom side of

the system board.

3 Lift the system board from the system.

52 Removing and installing components

• For other congurations, lift the system board.

7 Remove the screw securing the USB Type-C bracket to the system board [1] and lift the USB Type-C bracket from the system board

[2].

Removing and installing components 53

Installing the system board

1 Connect the WWAN and ngerprint cables to the connectors on the bottom side of the system board.

NOTE: This step is applicable only for systems shipped with WWAN card and ngerprint reader.

2 Align the system board with the screw holders on the computer.

3 Tighten the M2x4 screw to secure the system board to the computer.

4 Connect the Power button board, I/O, touchpad, keyboard backlight, and the keyboard cables to their respective connectors.

5 Connect the DC-in, Speaker, hard drive and the VGA cables to their respective connectors.

6 Route the VGA cable through its routing channel.

7 Install the:

adisplay assembly

bWWAN card

cWLAN card

dbattery

ebase cover

8 Follow the procedure in After working inside your computer.

54 Removing and installing components

Palmrest

Removing the palm rest

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cheatsink

dfan

eWLAN card

fWWAN card

gmemory module

hHDD

iDC-in port

jI/O board

kcoincell battery

lspeakers

mtouchpad

ndisplay assembly

osystem board

NOTE: The component you are left with is the palm rest.

3 Install the following components on the new palm rest.

asystem board

bdisplay assembly

ctouchpad

dspeakers

Removing and installing components 55

ecoincell battery

fI/O board

gDC-in port

hmemory module

iWWAN card

jWLAN card

kHDD

lfan

mheatsink

nbattery

obase cover

4 Follow the procedure in After working inside your computer.

56 Removing and installing components

Technical specications

NOTE: Oerings may vary by region. For more information regarding the conguration of your computer in:

• Windows 10, click or tap Start > Settings > System > About.

Topics:

• Processor

• Memory

• Storage specications

• Audio specications

• Video specications

• Webcam specications

• Wired communications

• Wireless communications

• Ports and Connectors

• Display specications

• Keyboards Hot Key Denitions

• Touchpad

• Battery specications

• Adapter options

• System dimensions

• Operating conditions

Processor

The system is built with Intel Celeron Processors and Core i processors.

Table 2. Supported processors

Processors Support List UMA Graphics

Intel® Celeron™ 3865U (2MB Cache, up to 1.8 GHz Intel® HD Graphics 610

Intel® Core™ i3-6006U (3MB Cache, up to 2.0 GHz Intel® HD Graphics 520

Intel® Core™ i5-7200U (3MB Cache, up to 3.1 GHz) Intel® HD Graphics 620

Intel® Core™ i3-7130U (3MB Cache, up to 2.7 GHz) Intel® HD Graphics 620

Intel® Core™ i5-8350U (6MB Cache, up to 3.6 GHz) Intel® UHD Graphics 620

Intel® Core™ i7-8550U (8MB Cache, up to 4.0 GHz) Intel® UHD Graphics 620

Intel® Core™ i5-8250U (6MB Cache, up to 3.4 GHz) Intel® UHD Graphics 620

Technical specications 57

Memory

Your computer supports a maximum of 32 GB of memory when you use two 16 GB DIMMs; however, 32-bit operating systems, such as the

32-bit version of Microsoft Windows 10, can only use a maximum of 4GB of address space. Moreover, certain components within the

computer require address space in the 4GB range. Any address space reserved for these components cannot be used by computer

memory; therefore, the amount of memory available to a 32-bit operating system is less than 4GB. •Greater than 4GB memory requires a

64-bit operating system.

Memory Feature

SoDIMM Slots 2

Minimum Memory

Conguration

4 GB

Maximum Memory

Conguration

32 GB

DIMM

Congurations:

(1 X 4GB; 1 x 8GB; 1 x 16 GB; 2 x 4GB; 2 x 8GB; 2 x 16GB;) 2400 MHz DDR4

Storage specications

• 2.5" 500GB 7200 RPM (7mm)

• 2.5" 500GB 8GB Value Hybrid (7mm)

• 2.5" 1TB 8GB Value Hybrid (7mm)

• 2.5" 1TB 5400RPM SMR (7mm)

• 128GB M.2 2280 SATA SSD

• 256GB M.2 2280 SATA SSD

• 256GB M.2 2280 PCIe SSD

• 512GB M.2 2280 PCIe SSD

Audio specications

Feature Specication

Types High-denition audio

Controller Realtek ALC3246

Stereo conversion Stereo conversion: 16/20/24-bit (analog-to-digital and digital-to-analog)

Internal interface High-denition audio codec

External interface microphone-in and stereo headphones/speakers universal connector

Speakers Two

Internal speaker

amplier • 2.5 W (RMS) per channel (peak)

• 2 W (RMS) per channel (average)

Volume controls Hot keys

58 Technical specications

Video specications

Table 3. Table showing video specifcations

Feature Specication

Type Integrated on system board, hardware

accelerated

Controller UMA :

• Sky Lake: Intel HD Graphics 520

• Kaby Lake: Intel HD Graphics 610\620,

Intel UHD Graphics 620

Discrete:

• AMD Radeon 530

External display support VGA, HDMI 1.4

Webcam specications

This topics lists out the detailed camera specications.

Easy Remote Collaboration:

• Video conference online with a built-in camera.

• Touch congurations include Infra-Red camera which is dedicated to support Windows Hello feature but also functions as normal RGB

camera.

Table 4. Webcam specications

Webcam Features HD VGA Infra-Red

Mode RGB Infra-Red RGB

Camera Type HD xed focus VGA xed focus HD xed focus

Sensor Type CMOS sensor technology CMOS sensor

technology

CMOS sensor technology

Resolution: Motion Video Up to 1280 x 720 (0.92

MP)

Up to 640 X 480 (0.3

MP)

Up to 1280 x 720 (0.92 MP)

Resolution: Still Image Up to 1280 x 720

(0.92MP)

Up to 640 X 480

(0.3MP)

Up to 1280 x 720 (0.92MP)

Imaging Rate Up to 30 frames per

second

Up to 30 frames per

second

Up to 30 frames per second

Wired communications

Table 5. Realtek RTL8111-HSD Gigabit Ethernet Controller

Network Adapter (NIC)

Realtek RTL8111-HSD Gigabit Ethernet Controller Integrated on system board

External connector type RJ-45

Technical specications 59

Data Rates 10/100/1000 Mbps

Controller bus architecture PCI-e V1.1x1

Power consumption (full operation per data rate connection speed) 1000 Mbps: 828 mW

100 Mbps: 441.77 mW

10 Mbps: 387.94 mW

Power consumption (standby operation) WOL Disabled: 10mW (Disabled using driver)

No Link (w/ WOL): 51.89 mW (cable Disconnent)

10 Mbps Idle (w/ WOL): 68 mW

100 Mbps Idle (w/ WOL): 176 mW

IEEE standards compliance 802.3, 802.3ab, 802.3u, 802.az

Boot ROM Support Support boot from PXE option ROM

Network Transfer Rate Full duplex at 10, 100, or 1000 Mbps and

half duplex at 10 or 100 Mbps.

Operating Temp/Storage Temp 0C to70C/-55C to 125C

Operating Humidity 30°C / 60% RH (Level 3)

Operating System Driver support Linux, Win7, Win10

Manageability WOL, PXE

Wireless communications

Table 6. Qualcomm QCA9377 802.11ac MU-MIMO Dual Band (1x1) Wi-Fi + Bluetooth 4.1 LE M.2 Wireless Card

Attribute Specication

Host interface M.2 2230 form factor (WiFi– PCIe, Bluetooth – USB)

Network standard 802.11a, 802.11b, 802.11g, 802.11n and 802.11ac

11ac Wave2 feature MU-MIMO RX

Wi-Fi Alliance Certications 802.11a, 802.11b, 802.11g, WPA, WPA2, WMM, 11ac, Wi-Direct,

WMM-Power Save, WiProtected Setup, Voice-Personal

Operating Frequency Bands 2.4 GHz (802.11b/g/n) and 5 GHz (802.11a/n/ac)

Dual Diversity Antenna Switching Dual diversity antenna switching for systems designed with main

and auxiliary antennas

Data Rate 802.11ac – Up to 433 Mbps; 802.11n - Up to 150 Mbps; 802.11a/g -

Up to 54 Mbps

802.11b - Up to 11 Mbps

Receive Sensitivity 802.11ac: -59 dBm@ 433.3 Mbps

802.11n/a: -65 dBm@ 150 Mbps ; -68 dBm @ 72.2Mbps

802.11g/a: -72 dBm@ 54 Mbps

60 Technical specications

Attribute Specication

802.11b: -85 dBm@ 11 Mbps

Security

Authentication

EAP Methods

Open, Shared, WPA, WPA-PSK, WPA2, WPA2-PSK

EAP-TLS, EAP-TTLS (MSCHAPv2), PEAPv0(EAP-MS-CHAPv2)

Client Utility Native Wi-Fi and Bluetooth Microsoft UI support

Radio On/O Hardware and software on/o disables transmit and receive to

comply with aviation in-ight restrictions

Roaming Seamless roaming between 802.11a, 802.11b, 802.11b/g, 802.11n and

802.11ac access points

Wake On Wireless Supported

Miracast (WiFi Display) Supports Miracast (WiFi Display) on Win8.1/10

Wireless PAN Standard Dual-mode Bluetooth™ 4.1, BLE

Bluetooth Data rates Up to 3Mbps

Bluetooth Operating Frequency Bands 2.4GHz

Transmission FHSS (Frequency Hopping Spread Spectrum)

Bluetooth Data Encryption 128-bit encryption

Bluetooth Receive Sensitivity ‐70dBm@BER≤0.01% (EDR)

-100dBm@BER≤30.8% (LE nominal)

Temperature Operating temperature -10° to +65° C

Storage temperature of –40° to +70° C

Humidity Up to 90%

Table 7. Qualcomm QCA61x4A 802.11ac MU-MIMO Dual Band (2x2) Wi-Fi + Bluetooth 4.1 LE M.2 Wireless Card

Attribute Specication

Host interface M.2 2230 form factor (WiFi– PCIe, Bluetooth – USB)

Network standard 802.11a, 802.11b, 802.11g, 802.11n and 802.11ac

11ac Wave2 feature MU-MIMO RX

Wi-Fi Alliance Certications 802.11a, 802.11b, 802.11g, WPA, WPA2, WMM, 11ac, Wi-Direct,

WMM-Power Save, WiProtected Setup, Voice-Personal

Operating Frequency Bands 2.4 GHz (802.11b/g/n) and 5 GHz (802.11a/n/ac)

Dual Diversity Antenna Switching Dual diversity antenna switching for systems designed with main

and auxiliary antennas 2x2 MIMO operation when in 802.11n mode

with 2x2 or greater Access Point

Technical specications 61

Attribute Specication

Data Rate 802.11ac – Up to 867 Mbps; 802.11n - Up to 450 Mbps; 802.11a/g -

Up to 54 Mbps

802.11b - Up to 11 Mbps

Receive Sensitivity 802.11ac: -59 dBm@ 400 Mbps; - 57dBm @ 866.7Mbps

802.11n/a: -67 dBm@ 300 Mbps ; -70 dBm @ 144.4Mbps

802.11g/a: -75 dBm@ 54 Mbps

802.11b: -85 dBm@ 11 Mbps

Security

Authentication

EAP Methods

Open, Shared, WPA, WPA-PSK, WPA2, WPA2-PSK

EAP-TLS, EAP-TTLS (MSCHAPv2), PEAPv0(EAP-MS-CHAPv2)

Client Utility Native Wi-Fi and Bluetooth Microsoft UI support

Radio On/O Hardware and software on/o disables transmit and receive to

comply with aviation in-ight restrictions

Roaming Seamless roaming between 802.11a, 802.11b, 802.11b/g,

802.11n and 802.11ac access points

Wake On Wireless Supported

Miracast (WiFi Display) Supports Miracast (WiFi Display) on Win8.1/10

Wireless PAN Standard Dual-mode Bluetooth™ 4.1, BLE

Bluetooth Data rates Up to 3Mbps

Bluetooth Operating Frequency Bands 2.4GHz

Transmission FHSS (Frequency Hopping Spread Spectrum)

Bluetooth Data Encryption 128-bit encryption

Bluetooth Receive Sensitivity ‐70dBm@BER≤0.01% (EDR)

-100dBm@BER≤30.8% (LE nominal)

Temperature Operating temperature -10° to +65° C

Storage temperature of –45° to +70° C

Humidity Up to 90%

Table 8. Intel® Dual Band Wireless-AC 8265 802.11AC 2x2 Wi-Fi + BT 4.2 LE M.2 Wireless Card

Attribute Specication

Host interface M.2 2230 form factor (WiFi– PCIe, Bluetooth – USB)

Network standard IEEE 802.11a/b/g/n/ac MU-MIMO RX

62 Technical specications

Attribute Specication

Wi-Fi Alliance Certications 802.11a/b/g/n/ac, WPA, WPA2, WMM, WPS, Wi-Fi Direct

Operating Frequency Bands 2.4 GHz and 5 GHz

Dual Stream N Support for two transmit and receive antennas enable better

wireless at the same distance when compared to older 802.11a/b/g

solutions.

Data Rate Up to 867 Mbps

Power Consumption Optimized power modes (sleep states) reduce power consumption

during periods of inactivity

Authentication

Authentication Protocols

Encryption

Product Safety

WPA and WPA2, 802.1X (EAP-TLS, TTLS, PEAP, LEAP, EAP-FAST),

EAP-SIM, EAP-AKA

PAP, CHAP, TLS, GTC, MS-CHAP, MS-CHAPv2

64-bit and 128-bit WEP, 128-bit AES-CCMP

UL, C-UL, CB (IEC60950-1)

Management Capabilities Alerting Support for Intel® AMT 11.x on KabyLake

Government Compliance FIPS, FISMA

Client Utility Intel PRO/Set Wireless Software v19.0 and later.

Radio On/O Supported

Roaming Supports seamless roaming between respective access points

(802.11b, 802.11g, 802.11a/b/g, and 802.11a/b/g/n/ac)

Wake On Wireless Supported

Wireless Display Native Miracast support by Windows 8.1 and 10

Wireless PAN Standard Dual Mode Bluetooth 4.2, BLE (HW ready, SW depends on OS,

Windows 10 supports up to Bluetooth 4.1)

Bluetooth Data rates 2.4GHz

Bluetooth Operating Frequency Bands 128-bit encryption

Bluetooth Proles Supported For Windows 7, includes DID, HID, PAN, HCRP, SPP, HFP, HSP

DUN, OPP, FTP, BIP, BPP, SYNCH, A2DP(source/sink), AVRCP

(target/controller), HOGP (LE HID)

Support for Microsoft Inbox Bluetooth proles in Windows 8.1 and

future OS versions.

Bluetooth Data Encryption 128-bit encryption

Bluetooth Output Power Power class 1

Temperature Operating temperature 0° to +50° C (Full performance at shield

temperatures up to 80° C)

Storage temperature of –40° to +70° C

Humidity Up to 90% RH non-condensing (at temperatures of 25° C to 35°

Technical specications 63

Table 9. DW5811e Snapdragon™ X7 LTE (US AT&T, Verizon, Sprint Wireless, Canada Rogers, Telus, and Generic)

Carrier Verizon AT&T Sprint Rogers Telus Generic

Network LTE CAT6 LTE CAT6 LTE CAT6 LTE CAT6 LTE CAT6 LTE CAT6

Speed

(Downlink)

< 300 Mbps < 300 Mbps < 300 Mbps < 300 Mbps < 300 Mbps < 300 Mbps

Speed (Uplink) < 50 Mbps < 50 Mbps < 50 Mbps < 50 Mbps < 50 Mbps < 50 Mbps

Fallback

Network

NA HSPA+ NA HSPA+ HSPA+ HSPA+

Fallback Speed

(Downlink)

NA HSPA+ 42

Mbps

NA HSPA+ 42

Mbps

HSPA+ 42

Mbps

HSPA+ 42 Mbps

Frequency

Bands

Band 4, 13 LTE Band 13 LTE

Band 2, 4, 5, 17

and 7

Band 25, 26, 41

LTE

Band 13 LTE

Band 2, 4, 5, 17

and 7

Band 13 LTE

Band 2, 4, 5, 17

and 7

Band 1, 2, 3, 4, 5, 7, 8, 12,

13, 17, 20, 25, 26, 29, 30,

41 LTE

LTE/WWAN

Antenna

Main (Tx/Rx)

+Aux (Rx/

GNSS)

Main (Tx/Rx)

+Aux (Rx/

GNSS)

Main (Tx/Rx)

+Aux (Rx/

GNSS)

Main (Tx/Rx)

+Aux (Rx/

GNSS)

Main (Tx/Rx)

+Aux (Rx/

GNSS)

Main (Tx/Rx) +Aux (Rx/

GNSS)

Operating

System Support

Windows 8.1,

32/64 bits

Windows 7,

32/64 bits

Windows 10,

32/64 bits

Windows 8.1,

32/64 bits

Windows 7,

32/64 bits

Windows 10,

32/64 bits

Windows 8.1,

32/64 bits

Windows 7,

32/64 bits

Windows 10,

32/64 bits

Windows 8.1,

32/64 bits

Windows 7,

32/64 bits

Windows 10,

32/64 bits

Windows 8.1,

32/64 bits

Windows 7,

32/64 bits

Windows 10,

32/64 bits

Windows 8.1, 32/64 bits

Windows 7, 32/64 bits

Windows 10, 32/64 bits

Host Interface Supported both

USB 3.1 Gen 1/

USB 2.0

Supported both

USB 33.1 Gen 1/

USB 2.0

Supported both

USB 3.1 Gen 1/

USB 2.0

Supported both

USB 3.1 Gen 1/

USB 2.0

Supported both

USB 3.1 Gen 1/

USB 2.0

Supported both

USB 3.1 Gen 1/ USB 2.0

Table 10. Qualcomm Snapdragon X7 HSPA+ (DW5811e) for China and Indonesia regions

Carrier Generic China / Indonesia

Network HSPA+ HSPA+

Speed (Downlink) < 100 Mbps < 100 Mbps

Speed (Uplink) < 50 Mbps < 50 Mbps

Fallback Network HSPA+ HSPA+

Fallback Speed

(Downlink)

HSPA+ 42 Mbps HSPA+ 42 Mbps

Frequency Bands Band 1, 2, 3, 4, 5, 8, HSPA+ Band 1, 2, 3, 4, 5, 8, HSPA+

SIM Yes Yes

LTE/WWAN Antenna Main (Tx/Rx) +Aux (Rx/GNSS) Main (Tx/Rx) +Aux (Rx/GNSS)

Operating System Support Windows 8.1, 32/64 bits Windows 8.1, 32/64 bits

64 Technical specications

Carrier Generic China / Indonesia

Windows 10, 32/64 bits Windows 10, 32/64 bits

GNSS Supports both autonomous GNSS (GPS +

GLONASS) and assisted GNSS (A-GNSS)

Supports both autonomous GNSS (GPS +

GLONASS) and assisted GNSS (A-GNSS)

Host Interface USB 3.1 Gen 1/USB 2.0 USB 3.1 Gen 1/USB 2.0

Ports and Connectors

Table 11. Ports and Connectors

Feature Specications

USB USB Type-C with display port and power delivery

Modem NA

Audio Two channel high denition audio

Waves MaxxAudio Pro

Stereo conversion: 24-bit (analog-to-digital and digital-to-analog)

Internal Interface - high-denition audio codec.

External Interface - microphone-in and stereo headphones/

speakers universal connector

Speakers:Power / Peak Power: 2X2Wrms/2X2.5Wpeak, Internal

speaker amplier: 2 watt per channel, Internal microphone: digital

microphone dual microphone with camera)

No volume control buttons, only support hot-key keyboard button

Expansion SD 3.0 Memory card reader

Express Card NA

Display specications

This topics lists out the detailed display specications.

Table 12. 3590 Display specications

15.6– HD Non touch 15.6– FHD Anti-glare Non touch 15.6– HD Touch

Type HD Anti-Glare FHD Anti-Glare HD True-Life

Luminance/

Brightness

(typical)

HD 220nits FHD 220nits HD 200nits

Diagonal 15.6 inches 15.6 inches 15.6 inches

Native

Resolution

HD 1366x768 FHD 1920x1080 HD 1366x768

Technical specications 65

15.6– HD Non touch 15.6– FHD Anti-glare Non touch 15.6– HD Touch

Megapixels

(millions of

pixels)

HD 1.05 FHD 2.07 HD 1.05

Pixels per Inch

(PPI)

101 for HD 141 for FHD 101 for HD

Contrast Ratio

(min)

400:1 for HD 400:1 for FHD 400:1 for HD

Refresh Rate 60 Hz 60 Hz 60 Hz

Horizontal

Viewing Angle

HD +40/- 40 degrees FHD +40/- 40 degrees HD +40/- 40 degrees

Vertical

Viewing Angle

HD +10/- 30 degrees FHD +10/- 30 degrees HD +10/- 30 degrees

Pixel Pitch HD 0.252 mm FHD 0.179 mm HD 0.252 mm

Power

Consumption

(max)

HD 4.0 W FHD 3.7 W HD 4.0 W

Keyboards Hot Key Denitions

Table 13. Keyboards Hot Key Denitions

Fn Key Combination Function

Fn+ESC Fn Toggle

Fn+ F1 Speaker Mute

Fn + F2 Volume Down

Fn + F3 Volume Up

Fn + F4 Rewind

Fn + F5 Play/Pause

Fn + F6 Fast forward

Fn + F8 Display Toggle (Win + P)

Fn + F9 Search

Fn + F10 Increase Keyboard Backlight Brightness

Fn + F11 Brightness up

Fn + F12 Brightness down

Fn + Printscreen Wireless

• Primary behavior is F1–F12 keys; Secondary behavior is media keys.

• Fn Lock only switches primary and secondary behavior on F1–F12

66 Technical specications

• F7 will behave the same because there is no secondary behavior

Touchpad

Table 14. Touchpad

Dimensions

Width 104.4mm

Height 79.4 mm

Table 15. Supported touchpad gestures for Windows 10

Supported Gestures

Cursor moving

Clicking/ tapping

Click and drag

2-nger scroll

2-nger Pinch/ Zoom

2-nger tapping

3-nger tapping (Invoke Cortana)

3-nger swipe up (See all open windows)

3-nger swipe down (Show the desktop)

3-nger swipe right or left (Switch between open windows)

4-nger tapping (Invoke Action Center)

4-nger swipe right or left (Switch virtual desktops)

Battery specications

This topics lists out the detailed battery specications.

Table 16. Battery specications

42 Whr (3 Cell) Prismatic with

ExpressCharge

56 Whr (4 Cell) Prismatic with

ExpressCharge

Type Li-polymer Li-polymer

Length 184.00 mm (7.24 inch) 233.06 mm (9.170 inch)

Width 97.00 mm (3.82 inch) 90.73 mm (3.572 inch)

Weight 185 g 250.00 g

Height 5.90 mm (0.23 inch) 5.90 mm (0.23 inch)

Voltage 11.4VDC 15.2VDC

Typical Amp-hour capacity 3.5Ahr 3.67Ahr

Technical specications 67

Typical Watt-hour capacity 42Whr 56Whr

Temperature:

Operating • Charge: 0 °C to 50 °C (32 °F to

122 °F)

• Discharge: 0 °C to 70 °C (32 °F to

158 °F)

• Charge: 0 °C to 50 °C (32 °F to

122 °F)

• Discharge: 0 °C to 70 °C (32 °F to

158 °F)

Non-operating –20 °C to 65 °C (–4 °F to 149 °F) –20 °C to 65 °C (–4 °F to 149 °F)

Charging time:

Express Charge mode • 0~15°C: 4 hours

• 16~45°C: 2 hours

• 46~60°C: 3 hours

• 0~15°C: 4 hours

• 16~45°C: 2 hours

• 46~60°C: 3 hours

Standard mode • 0~15°C: 4 hours

• 16~60°C: 3 hours

• 0~15°C: 4 hours

• 16~60°C: 3 hours

ExpressCharge capable Yes Yes

BattMan capable Yes Yes

Adapter options

This topic lists the adapter specications.

Table 17. AC Adapter

Wattage E4 65W - 65 Wàtt AC AdapterE4 E4 65W BFR/PVC free

System supportability UMA/Discrete UMA/Discrete

Input voltage 100 to 240 VAC 100 to 240 VAC

Input current (max) 1.7 A 1.7 A

Input Frequency 50 Hz to 60 Hz 50 Hz to 60 Hz

Output current 3.34 A (continuous) 3.34 A (continuous)

Rated output voltage 19.5 VDC 19.5 VDC

Weight (kg) 0.23 0.29

Dimensions (HxWxD inches) 1.1x1.9x4.3 1.1 x 1.9 x 4.3

Dimensions (HxWxD mm) 28 x 47 x 108 28 x 47 x 108

Temperature range: 0° to 40°C 0° to 40°C

Operating 32° to 104°F 32° to 104°F

Storage -40° to 70°C

-40° to 158°F

-40° to 70°C

-40° to 158°F

68 Technical specications

System dimensions

This topic lists out the dimensions of the computer in detail.

System dimension

Weight (pounds/

kilogram)

Starts from 4.45 lb / 2.02 kg

Dimensions inches:

Height 22.7 mm (0.89 inch)

Width 380.0 mm (14.96 inch)

Depth 258.0 mm (10.15 inch)

NOTE: System weight and shipping weight is based on a typical conguration and may vary based on the actual conguration.

Operating conditions

Table 18. Operating conditions

Model Dell Latitude 3000 series

Temperature Range Operating 0° to 35°C (32° to 95°F)

Storage –40° to 65°C (–40° to 149°F)

Relative humidity (maximum) Operating 10% to 90%

Storage 0% to 95%

Altitude (maximum) Operating 0 to 3048 m (0 to 10,000 ft)

Storage 0 to 10,668 m (0 to 35,000 ft)

Technical specications 69

Technology and components

This chapter details the technology and components available in the system.

Topics:

• DDR4

• USB features

• HDMI 1.4

• USB Type-C

DDR4

DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512

GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed

dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.

DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports

a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down

mode is expected to reduce standby power consumption by 40 to 50 percent.

DDR4 Details

There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.

Key notch dierence

The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge

but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.

Figure 1. Notch dierence

Increased thickness

DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.

70 Technology and components

Figure 2. Thickness dierence

Curved edge

DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.

Figure 3. Curved edge

Memory Errors

Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not

turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the

system or under the keyboard, as in some portable systems.

USB features

Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplied the connection between host computers and peripheral

devices like mice, keyboards, external drivers, and printers.

Let's take a quick look on the USB evolution referencing to the table below.

Table 19. USB evolution

Type Data Transfer Rate Category Introduction Year

USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010

USB 2.0 480 Mbps High Speed 2000

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)

For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and

yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1

nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1

features are as follows:

• Higher transfer rates (up to 5 Gbps)

Technology and components 71

• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices

• New power management features

• Full-duplex data transfers and support for new transfer types

• Backward USB 2.0 compatibility

• New connectors and cable

The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.

Speed

Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full-

Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,

commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to

maintain backward compatibility.

USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:

• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).

• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs

of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold

increase in theoretical bandwidth.

With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel

count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps

theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB

3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this

speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.

Applications

USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB

video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine

72 Technology and components

that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps

throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way

into some products that previously weren't USB territory, like external RAID storage systems.

Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:

• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives

• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives

• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters

• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers

• USB 3.0/USB 3.1 Gen 1 Solid-state Drives

• USB 3.0/USB 3.1 Gen 1 RAIDs

• Optical Media Drives

• Multimedia Devices

• Networking

• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs

Compatibility

The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,

while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of

the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as

before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only

come into contact when connected to a proper SuperSpeed USB connection.

Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which

continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.

Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service

Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,

SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that

Vista should also support USB 3.0/USB 3.1 Gen 1.

Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this

happening is remote.

HDMI 1.4

This topic explains the HDMI 1.4 and its features along with the advantages.

HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an

interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or

video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable

reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on

a single cable.

NOTE: The HDMI 1.4 will provide 5.1 channel audio support.

HDMI 1.4 Features

•HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled

devices without a separate Ethernet cable

•Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,

eliminating the need for a separate audio cable

Technology and components 73

•3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications

•Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings

based on content type

•Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics

•4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems

used in many commercial movie theaters

•HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p

•Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of

the motoring environment while delivering true HD quality

Advantages of HDMI

• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.

• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a

simple, cost-eective manner

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound

• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables

currently used in A/V systems

• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality

USB Type-C

USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standard like USB 3.1 and USB

power delivery (USB PD).

Alternate Mode

USB Type-C is a new connector standard that's very small. It's about a third the size of an old USB Type-A plug. This is a single connector

standard that every device should be able to use. USB Type-C ports can support a variety of dierent protocols using “alternate modes,”

which allows you to have adapters that can output HDMI, VGA, DisplayPort, or other types of connections from that single USB port

USB Power Delivery

The USB PD specication is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use

a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A

laptop might require up to 60 watts, for example. The USB Power Delivery specication ups this power delivery to 100 watts. It's bi-

directional, so a device can either send or receive power. And this power can be transferred at the same time the device is transmitting

data across the connection.

This could spell the end of all those proprietary laptop charging cables, with everything charging via a standard USB connection. You could

charge your laptop from one of those portable battery packs you charge your smartphones and other portable devices from today. You

could plug your laptop into an external display connected to a power cable, and that external display would charge your laptop as you used

it as an external display — all via the one little USB Type-C connection. To use this, the device and the cable have to support USB Power

Delivery. Just having a USB Type-C connection doesn't necessarily mean they do.

USB Type-C and USB 3.1

USB 3.1 is a new USB standard. USB 3's theoretical bandwidth is 5 Gbps, while USB 3.1 Gen2 is10Gbps . That's double the bandwidth, as

fast as a rst-generation Thunderbolt connector. USB Type-C isn't the same thing as USB 3.1. USB Type-C is just a connector shape, and

74 Technology and components

the underlying technology could just be USB 2 or USB 3.0. In fact, Nokia's N1 Android tablet uses a USB Type-C connector, but underneath

it's all USB 2.0 — not even USB 3.0. However, these technologies are closely related.

Technology and components 75

System setup options

NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

Topics:

• Boot Sequence

• Navigation keys

• System Setup overview

• Accessing System Setup

• General screen options

• System Conguration screen options

• Video screen options

• Security screen options

• Secure Boot screen options

• Intel Software Guard Extensions screen options

• Performance screen options

• Power management screen options

• POST behavior screen options

• Virtualization support screen options

• Wireless screen options

• Maintenance screen options

• System logs screen options

• SupportAssist system resolution

• Updating the BIOS in Windows

• Updating your system BIOS using a USB ash drive

• System and setup password

Boot Sequence

Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example:

optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:

• Access System Setup by pressing F2 key

• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)

• STXXXX Drive

NOTE: XXX denotes the SATA drive number.

• Optical Drive (if available)

• SATA Hard Drive (if available)

• Diagnostics

76 System setup options

NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

system.

Keys Navigation

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

System Setup overview

System Setup allows you to:

• Change the system conguration information after you add, change, or remove any hardware in your computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your

computer to work incorrectly.

Accessing System Setup

1 Turn on (or restart) your computer.

2 After the white Dell logo appears, press F2 immediately.

The System Setup page is displayed.

NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or

restart your computer and try again.

NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options

This section lists the primary hardware features of your computer.

Option Description

System Information This section lists the primary hardware features of your computer.

• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,

Manufacture Date, Express Service Code. Signed rmware update is enabled by default

System setup options 77

Option Description

• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,

Memory Technology, DIMM A Size, and DIMM B Size

• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum

Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache , HT Capable, and 64-Bit

Technology

• Device Information: Primary HDD, M.2 SATA SSD, M.2 PCIe SSD-0, LOC MAC Address, Video Controller,

dGPU Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller,

Wi-Fi Device, Cellular device, and Bluetooth Device

Battery Information Displays the battery status health and whether the AC adapter is installed.

Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.

• Windows Boot Manager ( Default)

• Boot List Option

• Legacy External Devices

• UEFI (System Default)

Advanced Boot

Options

This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.

Enable Attempt Legacy Boot is enabled by default.

UEFI boot path

security • Always, except internal HDD ( Default)

• Always

• Never

Date/Time Allows you to change the date and time.

System Conguration screen options

Option Description

Integrated NIC Controls the on-board LAN controller. The option Enable Network Stack is not selected by default.

options:

• Disabled

• Enabled

•Enabled w/PXE (default)

SATA Operation Allows you to congure the operating mode of the integrated SATA hard drive controller.

• Disabled

• AHCI

•RAID On — default

Drives Allows you to enable or disable various drives on board.

•SATA-0 (default)

•SATA-2 (default)

•M.2 PCIe SSD-0 (default)

SMART Reporting Controls whether hard drive errors for integrated drivers are reported during system startup. The option ‘Enable

Smart Reporting’ is not selected by default.

78 System setup options

Option Description

USB Conguration This is an optional feature.

This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any

type of USB Mass Storage Devices—HDD, memory key, oppy.

If USB port is enabled, device attached to this port is enabled and available for OS.

If USB port is disabled, the OS cannot see any device attached to this port.

The options are:

•Enable USB Boot Support (default)

•Enable External USB Port (default)

NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

Dell Type-C Dock

Conguration

The option ‘Always Allow Dell Docks’ is selected by default.

When set to enabled, allows connection to the Dell WD and TB family of docks (Type-C docks) independent of

USB and Thunderbolt Adapter conguration settings.

When set to disabled, the docks will be controlled via the USB and Thunderbolt Adapter conguration settings.

USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using

the stored system battery power through the USB PowerShare port. The option Enable USB Powershare is

disabled by default.

Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The

options are:

• Enable Microphone—by default enable

• Enable Internal Speaker—(default enable)

Keyboard illumination The options are:

• Disabled

• Dim

•Bright (default)

Keyboard Backlight

Timeout on AC

The options are:

• 5 seconds

•10 seconds (default)

• 15 seconds

• 30 seconds

• 1 minute

• 5 minutes

• 15 minutes

• Never

Keyboard Backlight

Timeout on Battery

This feature determines the timeout value for the keyboard backlight when the system is running only on battery

power.

The options are:

• 5 seconds

System setup options 79

Option Description

•10 seconds (default)

• 15 seconds

• 30 seconds

• 1 minute

• 5 minutes

• 15 minutes

• Never

Touchscreen Controls whether the touchscreen is enabled or disabled. The touch screen option is enabled by default.

Unobtrusive Mode When enabled, pressing Fn+F7 will turn o all light and sound emissions from the system.

• Disabled — default

Miscellaneous

Devices

Allows you to enable or disable the following devices:

•Enable Camera (default)

•Enable Secure Digital (SD) Card (default)

• Secure Digital (SD) Card Read-Only Mode

•Enable Hard Drive Free Fall Protection (default)

• Secure Digital (SD) Card Boot

Video screen options

Option Description

LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD

brightness is independent for battery and AC adapter. It can be set using the slider.

Security screen options

Option Description

Admin Password Allows you to set, change, or delete the administrator (admin) password.

NOTE: You must set the admin password before you set the system or hard drive password. Deleting the

admin password automatically deletes the system password and the hard drive password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

System Password Allows you to set, change, or delete the system password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Internal HDD-0

Password

Allows you to set, change, or delete the administrator password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

80 System setup options

Option Description

Strong Password Allows you to enforce the option to always set strong passwords.

Default Setting: Enable Strong Password is not selected.

NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one

uppercase character, one lowercase character and be at least eight characters long.

Password

Conguration

Allows you to specify the minimum and max password lengths of the Administrator and System passwords.

• min-4—by default, if you want to change you can increase the number.

• max-32—you can decrease the number.

Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they

are set. The options are:

• Disabled —enabled by default

• Reboot bypass

Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is

set.

Default setting: Allow Non-Admin Password Changes is selected.

Non-Admin Setup

Changes

Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.

If disabled, the setup options are locked by the admin password.

Option "Allow wireless switch changes" is not selected by default.

UEFI Capsule

Firmware Updates

Allows you to enable or disable. This option controls whether this system allows BIOS updated via UEFI capsule

update packages. The options are:

• Enable UEFI Capsule Firmware Updates—enabled by default

TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:

•TPM On—enabled by default

• Clear

•PPI Bypass for Enable Commands—enabled by default

• PPI Bypass for Disable Commands

• PPI Bypass for Clear Command

•Attestation enable—enabled by default

•Key storage enable—enabled by default

•SHA-256—enabled by default

• Disabled

•Enabled—enabled by default

NOTE: To upgrade or downgrade TPM 2.0, download the TPM wrapper tool—software.

Computrace Allows you to activate or disable the optional Computrace software The options are:

• Deactivate

• Disable

• Activate—enabled by default

System setup options 81

Option Description

NOTE: The Activate, Deactivate, and Disable options will permanently activate or disable the feature and

no further changes will be allowed.

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

Enable CPU XD Support—enabled by default

OROM Keyboard

Access

options:

Enabled (default)

Disabled

One Time Enable

Admin Setup

Lockout

Allows you to prevent users from entering Setup when an Administrator password is set.

Default Setting: The option-Enable Admin Setup lockout is disabled by default.

Master password

lockout

This option is not enabled by default

SMM Security

Mitigation

This option enables or disables additional UEFI SMM Security Mitigation protection. The operating system can use

this feature to help protect the secure environment created by virtualization based security. The option is disabled

by default.

Secure Boot screen options

Option Description

Secure Boot Enable This option enables or disables the Secure Boot feature.

• Disabled

•Enabled (Default)

Expert Key

Management

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom

Mode option is disabled by default. The options are:

• PK—enabled by default

• KEK

• db

• dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:

•Save to File—Saves the key to a user-selected le

•Replace from File—Replaces the current key with a key from a user-selected le

•Append from File—Adds a key to the current database from a user-selected le

•Delete—Deletes the selected key

•Reset All Keys—Resets to default setting

•Delete All Keys—Deletes all the keys

NOTE: If you disable the Custom Mode, all the changes made are erased and the keys restore to default

settings.

82 System setup options

Intel Software Guard Extensions screen options

Option Description

Intel SGX Enable This eld species you to provide a secured environment for running code/storing sensitive information in the

context of the main OS. The options are:

• Disabled

• Enabled

•Software Controlled (default)

Enclave Memory

Size

This option sets SGX Enclave Reserve Memory Size. The options are:

• 32 MB

• 64 MB

• 128 MB

Performance screen options

Option Description

Multi-Core Support This eld species whether the process has one or all cores enabled. The performance of some applications

improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core

support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores

are enabled. If you disable Multi-Core Support, one core is enabled.

Options:

• All (selected by default)

• 1

• 2

• 3

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

• Enable Intel SpeedStep

Default setting: The option is enabled.

C-States Control Allows you to enable or disable the additional processor sleep states.

• C states

Default setting: The option is enabled.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.

• Enable Intel TurboBoost

Default setting: The option is enabled.

HyperThread

Control

Enables or disables HyperThreading in the processor.

• Enabled — default

• Disabled

System setup options 83

Power management screen options

Option Description

AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.

Default setting: Wake on AC is not selected.

Enable Intel Speed

shift Technology

This option is enabled by default.

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

• Disabled

• Every Day

• Weekdays

• Select Days

Default setting: Disabled

USB Wake Support Allows you to enable USB devices to wake the system from Standby.

NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter

is removed during Standby, the system setup removes power from all the USB ports to conserve battery

power.

• Enable USB Wake Support

• Wake on Dell USB-C dock

Default setting: Wake on Dell USB-C dock is enabled.

Wireless Radio

Control

Options:

• Control WLAN radio

• Control WWAN radio

None of the options are selected by default

Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a

LAN signal.

•Disabled (default)

• LAN only

• WLAN only

• LAN or WLAN

• LAN with PXE Boot

Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.

Block Sleep (S3 state)

Default setting: This option is disabled

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you

enable this option, your system runs only in battery even if the AC is attached.

• Enable peak shift is not selected by default

84 System setup options

Option Description

• Set battery threshold (15% to 100%) - 15 % (enabled by default)

Advanced Battery

Charge

Conguration

This option enables you to maximize the battery health. By enabling this option, your system uses the standard

charging algorithm and other techniques during the nonwork hours to improve the battery health.

Enable Advanced Battery Charge Mode is disabled by default

Primary Battery

Charge

Conguration

Allows you to select the charging mode for the battery. The options are:

• Adaptive—enabled by default

• Standard—Fully charges your battery at a standard rate.

• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is

enabled by default.

• Primarily AC use

• Custom

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

POST behavior screen options

Option Description

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.

Default setting: Enable Adapter Warnings

Numlock Enable This option species whether the Numlock function should be enable when the system boots. The option ‘Enable

Numlock’ is selected by default.

Fn Key Emulation Allows you to use the <Scroll Lock> key on an external PS/2 keyboard the same way you use the <Fn> key on the

computer’s internal keyboard.

•Enable Fn key Emulation — default

Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard

and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these

keys. The available options are:

• Lock Mode Disable/Standard—enabled by default

• Lock Mode Enable or Secondary

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

• Minimal

•Thorough—enabled by default

• Auto

Extended BIOS

POST Time

Allows you to create an extra preboot delay. The options are:

• 0 seconds—enabled by default.

• 5 seconds

• 10 seconds

System setup options 85

Option Description

Full Screen Logo • Enable Full Screen Logo—not enabled

Warnings and Errors This option causes the boot process to only pause when warnings or errors are detected, rather than stop, prompt,

and wait for user input.

• Prompt on Warnings and Errors — enabled (default)

• Continue on warnings

• Continue on Warnings and Errors

Sign of Life

Indication

The option " Enable Sign of Life Keyboard Backlight Indication" is selected by default

Virtualization support screen options

Option Description

Virtualization Allows you to enable or disable the Intel Virtualization Technology.

Enable Intel Virtualization Technology: This option is enabled by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided

by Intel® Virtualization technology for direct I/O.

Enable VT for Direct I/O: This option is enabled by default.

Wireless screen options

Option Description

Wireless Switch This setting determines which wireless devices can be controlled by the Wireless Switch.

•WWAN — enabled by default

•WLAN — enabled by default

•Bluetooth — enabled by default

•GPS (on WWAN Module) — enabled by default

Wireless Device

Enable

Allows you to enable or disable the internal wireless devices.

• WLAN

• Bluetooth

• WWAN/GPS

All the options are enabled by default.

Maintenance screen options

Option Description

Service Tag Displays the Service Tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

86 System setup options

Option Description

BIOS Downgrade This controls ashing of the system rmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by

default.

Data Wipe This eld allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not

enabled by default. The following is list of devices aected:

• Internal SATA HDD/SSD

• Internal M.2 SATA SDD

• Internal M.2 PCIe SSD

• Internal eMMC

BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard

drive or an external USB key.

• BIOS Recovery from Hard Drive—enabled by default

• BIOS Auto-Recovery

System logs screen options

Option Description

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events Allows you to view and clear the System Setup (Thermal) events.

Power Events Allows you to view and clear the System Setup (Power) events.

SupportAssist system resolution

Option Description

Auto OS Recovery

Threshold

The Auto OS Recovery Threshold setup option controls the automatic boot ow for SupportAssist System

Resolution Console and for Dell OS Recovery Tool.

• OFF

• 1

• 2 (default)

• 3

SupportAssist system resolution

Option Description

Auto OS Recovery

Threshold

The Auto OS Recovery Threshold setup option controls the automatic boot ow for SupportAssist System

Resolution Console and for Dell OS Recovery Tool.

• OFF

• 1

• 2 (default)

• 3

System setup options 87

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure

that your computer battery is fully charged and connected to a power outlet

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS

update is completed.

1 Restart the computer.

2 Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• Click Detect Product and follow the instructions on screen.

3 If you are unable to detect or nd the Service Tag, click Choose from all products.

4 Choose the Products category from the list.

NOTE: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.

6 Click Get drivers and click Drivers and Downloads.

The Drivers and Downloads section opens.

7 Click Find it myself.

8 Click BIOS to view the BIOS versions.

9 Identify the latest BIOS le and click Download.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

NOTE: It is recommended not to update the BIOS version for more than three revisions. For example: If you want to update the

BIOS from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

Updating your system BIOS using a USB ash drive

If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS le using another system and save

it to a bootable USB Flash Drive.

NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: http://

www.dell.com/support/article/us/en/19/SLN143196/how-to-create-a-bootable-usb-ash-drive-using-dell-diagnostic-

deployment-package--dddp-

1 Download the BIOS update .EXE le to another system.

2 Copy the le e.g. O9010A12.EXE onto the bootable USB Flash drive.

3 Insert the USB Flash drive into the system that requires the BIOS update.

4 Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.

5 Using arrow keys, select USB Storage Device and click Return.

6 The system will boot to a Diag C:\> prompt.

7 Run the le by typing the full lename e.g. O9010A12.exe and press Return.

8 The BIOS Update Utility will load, follow the instructions on screen.

88 System setup options

Figure 4. DOS BIOS Update Screen

System and setup password

You can create a system password and a setup password to secure your computer.

Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

5 Press Y to save the changes.

The computer reboots.

System setup options 89

Deleting or changing an existing system and or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or

Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.

To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the

System and/or Setup password, conrm the deletion when promoted.

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboots.

90 System setup options

Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Topics:

• Operating system congurations

• Downloading drivers

Operating system congurations

This topic lists the operating system supported by

Table 20. Operating systems

Windows 10 • Microsoft Windows 10 Home 64 bit

• Microsoft Windows10 Professional 64 bit

• Microsoft Windows 10 National Academic 64-bit (Bid Desk)

Others • Ubuntu 16.04 LTS 64-bit

• NeoKylin 6.0 64 bit

Downloading drivers

1 Turn on the notebook.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your notebook, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your notebook.

6 Scroll down the page and select the driver to install.

7 Click Download File to download the driver for your notebook.

8 After the download is complete, navigate to the folder where you saved the driver le.

9 Double-click the driver le icon and follow the instructions on the screen.

Chipset driver

The chipset driver helps the system identify the components and install necessary drivers accurately. Verify that the chipset was installed in

the system by checking the below controllers. Many of the common devices are visible under Other Devices if no drivers are installed. The

unknown devices disappear once you install the chipset driver.

Make sure to install the following drivers, some of them may exist by default.

• Intel HID Event Filter Driver

• Intel Dynamic Platform and Thermal Framework Driver

Software 91

• Intel serial IO driver

• Management Engine

• Realtek PCI-E memory card

Serial IO driver

Verify if the drivers for Touchpad, IR camera, and keyboard and are installed.

Figure 5. Serial IO driver

Graphics controller driver

Verify if the graphics controller driver is already installed in the computer.

Table 21. Graphics controller driver

Before Installation After Installation

92 Software

USB drivers

Verify if the USB drivers are already installed in the computer.

Realtek Audio

Verify if audio drivers are already installed in the computer.

Table 22. Realtek audio

Before Installation After Installation

Serial ATA drivers

Install the latest Intel Rapid Storage driver for best performance. Using the default Windows storage drivers is not recommended. Verify if

the default serial ATA drivers are installed in the computer.

Security drivers

This section lists the security devices in the Device Manager.

Security device drivers

Verify if the security device drivers are installed in the computer.

Software 93

94 Software

Troubleshooting

Real Time Clock reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and

Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o

state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release

the power button.

NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the

RTC reset process is aborted.

The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are

unaected by the RTC reset:

• Service Tag

• Asset Tag

• Ownership Tag

• Admin Password

• System Password

• HDD Password

• Key Databases

• System Logs

The following items may or may not reset based on your custom BIOS setting selections:

• The Boot List

• Enable Legacy OROMs

• Secure Boot Enable

• Allow BIOS Downgrade

Dell Enhanced Pre-Boot System Assessment — ePSA

diagnostic 3.0

You can invoke the ePSA diagnostics by performing either of the following steps:

• Press the F12 key when the system boots and choosing Diagnostics option.

• Press Fn+PWR when the system boots.

For more details, see Dell EPSA Diagnostic 3.0.

Troubleshooting 95

Table of Contents

DELL 3590 User Manual

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