Dell Vostro 3650 Owner's Manual
Working on Your Computer
Removing and Installing Components
Troubleshooting Your Computer
System Setup Options
- System Setup Overview
- Accessing System Setup
Specifications
Contacting Dell

DELL 3650 + P2317H User Manual

Displayed below is the user manual for 3650 + P2317H by DELL which is a product in the PCs/Workstations category. This manual has pages.

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Dell Vostro 3650

Owner's Manual

Regulatory Model: D19M

Regulatory Type: D19M002

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 09

Rev. A00

Contents

1 Working on Your Computer................................................................................5

Before Working Inside Your Computer................................................................................................ 5

Turning Off Your Computer..................................................................................................................6

After Working Inside Your Computer................................................................................................... 7

2 Removing and Installing Components............................................................. 8

Recommended Tools............................................................................................................................8

Removing the Cover............................................................................................................................. 8

Installing the Cover............................................................................................................................... 8

Removing the Bezel.............................................................................................................................. 9

Installing the Bezel................................................................................................................................ 9

Opening the Front-Bezel Door.............................................................................................................9

Removing the Hard-Drive Assembly.................................................................................................. 10

Installing the Hard-Drive Assembly.....................................................................................................11

Removing the Optical-Drive Assembly...............................................................................................11

Installing the Optical-Drive Assembly.................................................................................................12

Removing the WLAN Card.................................................................................................................. 13

Installing the WLAN Card.................................................................................................................... 13

Removing the Memory........................................................................................................................13

Installing the Memory..........................................................................................................................14

Removing the Expansion Card............................................................................................................14

Installing the Expansion Card..............................................................................................................15

Removing the Power Supply Unit (PSU)............................................................................................. 15

Installing the Power Supply Unit (PSU)...............................................................................................16

Removing the Power Switch...............................................................................................................16

Installing the Power Switch.................................................................................................................17

Removing the Coin-cell Battery..........................................................................................................17

Installing the Coin-Cell Battery...........................................................................................................18

Removing the Heatsink Module..........................................................................................................18

Installing the Heatsink Module............................................................................................................18

Removing the Processor.....................................................................................................................19

Installing the Processor.......................................................................................................................19

Removing the System Fan...................................................................................................................19

Installing the System Fan.................................................................................................................... 20

Removing the System Board.............................................................................................................. 20

Installing the System Board.................................................................................................................21

System Board Layout.......................................................................................................................... 22

3 Troubleshooting Your Computer....................................................................23

Diagnostic Power LED Codes.............................................................................................................23

Diagnostic Error Messages................................................................................................................. 24

System Error Messages....................................................................................................................... 28

4 System Setup Options....................................................................................... 29

System Setup Overview.......................................................................................................................31

Accessing System Setup..................................................................................................................... 32

5 Specifications...................................................................................................... 33

6 Contacting Dell................................................................................................... 37

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to

ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes

that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal

procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you

finish working inside the computer, replace all covers, panels, and screws before connecting to

the power source.

WARNING: Before working inside your computer, read the safety information that shipped with

your computer. For additional safety best practices information, see the Regulatory Compliance

Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or

by periodically touching an unpainted metal surface, such as a connector on the back of the

computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts

on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable

itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,

press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep

them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,

ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in

this document.

To avoid damaging your computer, perform the following steps before you begin working inside the

computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and

then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an

unpainted metal surface, such as the metal at the back of the computer. While you work,

periodically touch an unpainted metal surface to dissipate static electricity, which could

harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before

you turn off your computer.

1. Shut down the operating system:

• In Windows 8.1:

– Using a touch-enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select

Settings.

b. Select the and then select Shut down.

* On the Home screen, touch the and then select Shut down.

– Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and select Shut down.

* On the Home screen, click and then select Shut down.

• In Windows 7:

1. Click Start .

2. Click Shut Down.

1. Click Start .

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down .

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold

the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and

cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then

plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running the Dell Diagnostics.

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your

computer.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

Removing the Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Perform the following steps to remove the cover from the computer:

a. Remove the screws that secure the cover to the computer.

b. Slide and lift the cover to remove from the computer.

Installing the Cover

1. Place the cover on the computer and slide to install the cover.

2. Tighten the screws to secure the cover to the computer.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Bezel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Perform the following steps to remove the front bezel from the computer:

a. Pry the tabs to release the front bezel from the computer.

b. Remove the front bezel from the computer.

Installing the Bezel

1. Insert the bezel on the computer aligning it to the placeholders.

2. Press the bezel until the hooks snap in to place.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Opening the Front-Bezel Door

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Pull to open the front-bezel door.

CAUTION: The front-bezel door opens only to a limited extent. See the printed label for the

maximum permissible level.

Removing the Hard-Drive Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Perform the following steps to remove the hard-drive assembly from the computer:

a. Remove the screw that secures the hard-drive assembly to the front-bezel door [1].

b. Disconnect the hard-drive assembly cables from the connectors on the hard-drive assembly [2,

3].

c. Open the front-bezel door [4].

d. Hold the metal tab on both the sides and pull the hard-drive assembly to remove it from the

computer.

4. Perform the following steps to remove the hard drive from the hard-drive bracket:

a. Remove the screws that secure the hard-drive bracket to the hard drive.

b. Remove the hard drive from the hard-drive bracket.

Installing the Hard-Drive Assembly

1. Replace the hard drive into the hard-drive bracket.

2. Install the screws that secure the hard-drive bracket.

3. Install the hard-drive assembly into its slot on the computer.

4. Close the front-bezel door.

5. Install the screw that secures the hard-drive assembly to the front-bezel door.

6. Connect the SATA cable and the power cable to the hard-drive assembly.

7. Install the:

•bezel

•cover

8. Follow the procedures in After Working Inside Your Computer.

Removing the Optical-Drive Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Perform the following steps to remove the optical-drive assembly from the computer:

a. Open the front-bezel door.

b. Disconnect the data cable and power cable from the connectors on the optical-drive assembly

[1, 2].

c. Close the front-bezel door [3].

d. Remove the screw that secures the optical-drive assembly to the computer [4].

e. Slide the optical-drive assembly to remove it from the computer [5].

4. Perform the following steps to remove the optical-drive bracket:

a. Remove the screws that secure the optical-drive bracket to the optical drive.

b. Remove the optical-drive bracket from the optical drive.

Installing the Optical-Drive Assembly

1. Place the optical-drive bracket on the optical drive.

2. Tighten the screws to secure the optical-drive bracket to the optical drive.

3. Push the optical-drive assembly into the optical-drive bay until it snaps into place.

4. Tighten the screw to secure the optical drive to the computer.

5. Open the front-bezel door.

6. Connect the data cable and power cable to their connectors on the optical-drive assembly.

7. Close the front-bezel door.

8. Install the:

•bezel

•cover

9. Follow the procedures in After Working Inside Your Computer.

Removing the WLAN Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the WLAN card from the computer:

a. Remove the screw to release the plastic tab that secures the WLAN card to the computer.

b. Disconnect the WLAN cables from the connectors on the WLAN card.

c. Remove the WLAN card from its connector on the system board.

Installing the WLAN Card

1. Insert the WLAN card to the connector on the system board.

2. Connect the WLAN cables to the connectors on the WLAN card.

3. Place the plastic tab and tighten the screw to secure the WLAN card to the system board.

4. Close the front-bezel door.

5. Install the:

a. bezel

b. cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the memory from the system board:

a. Press down the memory-retention tabs on both sides of the memory module.

b. Remove the memory from the memory-module connector on the system board.

Installing the Memory

1. Align the notch on the memory card with the tab in the memory connector.

2. Insert the memory module into the memory socket.

3. Press down on the memory module until the memory-retention tabs secure the memory in place.

4. Close the front-bezel door.

5. Install the:

a. cover

b. bezel

6. Follow the procedures in After Working Inside Your Computer.

Removing the Expansion Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the expansion card from the computer:

a. Pull the metal tab to release the expansion card.

b. Slide the tab [2] and remove the expansion card from the connector on the computer [3].

Installing the Expansion Card

1. Insert the expansion card to its connector on the system board.

2. Secure the expansion card by pushing the card-retention latch until it snaps into place.

3. Push the metal tab until it snaps in place to secure the expansion card.

4. Close the front-bezel door.

5. Install the:

a. bezel

b. cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Power Supply Unit (PSU)

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the PSU from the computer:

a. Disconnect the PSU cables from the connectors on the system board [1, 2].

b. Unroute the PSU cables from the holder.

c. Remove the screws that secure the PSU to the computer [3].

d. Slide and lift the PSU to remove it from the computer [4].

Installing the Power Supply Unit (PSU)

1. Slide the PSU towards the back of the computer until it snaps into place.

2. Replace the screws to secure the power supply unit to the computer.

3. Route the PSU cables through the placeholder.

4. Connect the PSU cables to their connectors on the system board.

5. Close the front-bezel door.

6. Install the:

•bezel

•cover

7. Follow the procedures in After Working Inside Your Computer.

Removing the Power Switch

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Follow the steps to remove the power switch from the computer:

a. Disconnect the power-switch cable from the system board.

b. Press the tab to release the power switch from the computer.

c. Remove the power switch from the computer.

Installing the Power Switch

1. Push the power switch into its slot and press it in, until it snaps into place.

2. Route the power-switch cable through the metal clip.

3. Connect the power-switch cable to the connector on the system board.

4. Close the front-bezel door.

5. Install the:

•bezel

•cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Coin-cell Battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the coin-cell battery from the system board:

a. Press the release latch until the coin-cell battery pops-out.

b. Remove the coin-cell battery from the system board.

Installing the Coin-Cell Battery

1. Place the coin-cell battery on the system board until it snaps in place.

2. Install the:

•bezel

•cover

3. Follow the procedures in After Working Inside Your Computer.

Removing the Heatsink Module

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the heatsink module from the computer:

a. Disconnect the heatsink-module cable from the connector on the system board [1].

b. Remove the captive screws that secure the heatsink module to the system board [2, 3, 4, 5].

c. Lift to remove the heatsink module from the computer [6].

Installing the Heatsink Module

1. Place the heatsink module on the processor.

2. Tighten the captive screws to secure the heatsink module to the system board.

3. Connect the heatsink-module cable to the connector on the system board.

4. Close the front-bezel door.

5. Install the:

•bezel

•cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the Processor

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Remove the heatsink module.

5. Perform the following steps to remove the processor from the system board:

a. Push the processor release-lever [1] and then press it outward to release it from the retention

hook that secures it [2].

b. Remove the processor from the system board [3].

Installing the Processor

1. Install the processor into the socket.

2. Press down the processor to secure it inside the socket.

3. Push the release lever down and then press it inward to hold the retention hook that secures it.

4. Install the heatsink module.

5. Close the front-bezel door.

6. Install the:

a. bezel

b. cover

7. Follow the procedures in After Working Inside Your Computer.

Removing the System Fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Perform the following steps to remove the system fan from the computer:

a. Disconnect the system-fan cable from the connector on the system board [1].

b. Remove the screws that secure the system fan to the computer [2].

c. Slide the system fan to remove it from the computer [3].

Installing the System Fan

1. Place the system fan on the computer.

2. Tighten the screws to secure the system fan to the computer.

3. Connect the system-fan cable to the connector on the system board.

4. Close the front-bezel door.

5. Install the:

a. bezel

b. cover

6. Follow the procedures in After Working Inside Your Computer.

Removing the System Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

•cover

•bezel

3. Open the front-bezel door.

4. Remove the:

•heatsink module

•processor

•expansion card

•memory

•WLAN card

5. Disconnect all the cables from the connectors on the system board.

6. Perform the following steps to remove the system board from the computer:

a. Remove the screws that secure the system board to the computer [1].

b. Slide and lift the system board to remove it from the computer [2].

Installing the System Board

1. Place the system board into the computer securely until it snaps in place.

2. Tighten the screws to secure the system board to the computer.

3. Thread and connect all the cables to the system board.

4. Install the:

•WLAN card

•memory

•expansion cards

•processor

•heatsink module

5. Close the front-bezel door.

6. Install the:

•bezel

•cover

7. Follow the procedures in After Working Inside Your Computer.

System Board Layout

1. SATA power connector 2. SATA1

3. Light bar header 4. SATA0

5. SATA3 6. SATA2

7. SATA power connector 8. PSU connector

9. Coin-cell battery 10. Clear CMS jumper

11. ME disable jumper 12. Password clear jumper

13. PCIex16 14. PCIex1

15. PCIex1 16. System-fan connector

17. CPU socket 18. CPU fan connector

19. PSU connector 20. Memory-module connectors

21. Power-switch connector

Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error

Messages during the operation of the computer.

Diagnostic Power LED Codes

Table 1. Diagnostic power LED codes

Power

LED Light

Status

Possible Cause Troubleshooting Steps

Off The computer is either turned off or is not

receiving power or in Hibernation mode.

• Re-seat the power cable in the power

connector on the back of the computer

and the electrical outlet.

• If the computer is plugged into a power

strip, ensure the power strip is plugged

into an electrical outlet and is turned on.

Also, bypass power protection devices,

power strips, and power extension cables

to verify the computer turns on properly.

• Ensure the electrical outlet is working by

testing it with another device, such as a

lamp.

Steady /

Blinking

Amber

Computer fails to complete POST or

processor failure.

• Remove and then reinstall any cards.

• Remove and then reinstall the graphics

card, if applicable.

• Ensure the power cable is connected to

the motherboard and processor.

Blinking

White

Light

Computer is in sleep mode. • Press the power button to bring the

computer out of the sleep mode.

• Ensure all power cables are securely

connected to the system board.

• Ensure the main power cable and front

panel cable are securely connected to

the system board.

Steady

White

The computer is fully functional and in the

On state.

If the computer is not responding, do the

following:

• Ensure the display is connected and

turned on.

• If the display is connected and turned on,

listen for a beep code.

Diagnostic Error Messages

Table 2. Diagnostic error messages

Error Messages Description

AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For

an external mouse, check the cable connection.

Enable the Pointing Device option in the system

setup program.

BAD COMMAND OR FILE NAME Ensure that you have spelled the command

correctly, put spaces in the proper place, and used

the correct pathname.

CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor

has failed. Contact Dell.

CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands

from the computer.

DATA ERROR The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or

improperly seated. Reinstall the memory modules

or, if necessary, replace them.

DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard

drive tests in the Dell Diagnostics.

DRIVE NOT READY The operation requires a hard drive in the bay

before it can continue. Install a hard drive in the

hard drive bay.

ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard.

Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED The amount of memory recorded in non-volatile

memory (NVRAM) does not match the memory

installed in the computer. Restart the computer. If

the error appears again, Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR THE

DESTINATION DRIVE

The file that you are trying to copy is too large to fit

on the disk, or the disk is full. Try copying the file to

a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE

FOLLOWING CHARACTERS: \ / : * ? " < > | -

Do not use these characters in filenames.

GATE A20 FAILURE A memory module may be loose. Reinstall the

memory modules or, if necessary, replace them.

GENERAL FAILURE The operating system is unable to carry out the

command. The message is usually followed by

specific information. For example, Printer out of

paper. Take the appropriate action.

Error Messages Description

HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut

down the computer, remove the hard drive, and

boot the computer from an optical drive. Then,

shut down the computer, reinstall the hard drive,

and restart the computer. Run the Hard Disk Drive

tests in the Dell Diagnostics.

HARD-DISK DRIVE CONTROLLER FAILURE 0 The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in the Dell

Diagnostics.

HARD-DISK DRIVE FAILURE The hard drive does not respond to commands

from the computer. Shut down the computer,

remove the hard drive, and boot the computer

from an optical drive. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in the Dell

Diagnostics.

HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut down the

computer, remove the hard drive, and boot the

computer from an optical. Then, shut down the

computer, reinstall the hard drive, and restart the

computer. If the problem persists, try another

drive. Run the Hard Disk Drive tests in the Dell

Diagnostics.

INSERT BOOTABLE MEDIA The operating system is trying to boot to non-

bootable media, such as a floppy disk or optical

drive. Insert bootable media.

INVALID CONFIGURATION INFORMATION-PLEASE

RUN SYSTEM SETUP PROGRAM

The system configuration information does not

match the hardware configuration. The message is

most likely to occur after a memory module is

installed. Correct the appropriate options in the

system setup program.

KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable

connection. Run the Keyboard Controller test in

the Dell Diagnostics.

KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable

connection. Restart the computer, and avoid

touching the keyboard or the mouse during the

boot routine. Run the Keyboard Controller test in

the Dell Diagnostics.

Error Messages Description

KEYBOARD DATA LINE FAILURE For external keyboards, check the cable

connection. Run theKeyboard Controller test in

the Dell Diagnostics.

KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable

connection. Restart the computer, and avoid

touching the keyboard or keys during the boot

routine. Run the Stuck Key test in the Dell

Diagnostics.

LICENSED CONTENT IS NOT ACCESSIBLE IN

MEDIADIRECT

Dell MediaDirect cannot verify the Digital Rights

Management (DRM) restrictions on the file, so the

file cannot be played.

MEMORY ADDRESS LINE FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory modules or, if

necessary, replace them.

MEMORY ALLOCATION ERROR The software you are attempting to run is

conflicting with the operating system, another

program, or a utility. Shut down the computer, wait

30 seconds, and then restart it. Try to run the

program again. If the error message still appears,

see the software documentation.

MEMORY DOUBLE WORD LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory modules or, if

necessary, replace them.

MEMORY ODD/EVEN LOGIC FAILURE AT

ADDRESS, READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory modules or, if

necessary, replace them.

MEMORY WRITE/READ FAILURE AT ADDRESS,

READ VALUE EXPECTING VALUE

A memory module may be faulty or improperly

seated. Reinstall the memory modules or, if

necessary, replace them.

NO BOOT DEVICE AVAILABLE The computer cannot find the hard drive. If the

hard drive is your boot device, ensure that the drive

is installed, properly seated, and partitioned as a

boot device.

NO BOOT SECTOR ON HARD DRIVE The operating system may be corrupted, Contact

Dell.

NO TIMER TICK INTERRUPT A chip on the system board may be

malfunctioning. Run the System Set tests in the

Dell Diagnostics.

NOT ENOUGH MEMORY OR RESOURCES. EXIT

SOME PROGRAMS AND TRY AGAIN

You have too many programs open. Close all

windows and open the program that you want to

use.

OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists,

Contact Dell.

Error Messages Description

OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell.

SECTOR NOT FOUND The operating system cannot locate a sector on

the hard drive. You may have a defective sector or

corrupted FAT on the hard drive. Run the Windows

error-checking utility to check the file structure on

the hard drive. See Windows Help and Support for

instructions (click Start > Help and Support). If a

large number of sectors are defective, back up the

data (if possible), and then reformat the hard drive.

SEEK ERROR The operating system cannot find a specific track

on the hard drive.

SHUTDOWN FAILURE A chip on the system board may be

malfunctioning. Run the System Set tests in the

Contact Dell.

TIME-OF-DAY CLOCK LOST POWER System configuration settings are corrupted.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, try to

restore the data by entering the system setup

program, then immediately exit the program. If the

message reappears, Contact Dell.

TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system

configuration settings may require recharging.

Connect your computer to an electrical outlet to

charge the battery. If the problem persists, Contact

Dell.

TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM

SETUP PROGRAM

The time or date stored in the system setup

program does not match the system clock. Correct

the settings for the Date and Time options.

TIMER CHIP COUNTER 2 FAILED A chip on the system board may be

malfunctioning. Run the System Set tests in the

Dell Diagnostics.

UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may be malfunctioning, or

a memory module may be loose. Run the System

Memory tests and the Keyboard Controller test in

the System Setup or Contact Dell.

X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT

READY

Insert a disk into the drive and try again.

System Error Messages

Table 3. System error messages

System Message Description

Alert! Previous attempts at booting this system

have failed at checkpoint [nnnn]. For help in

resolving this problem, please note this checkpoint

and contact Dell Technical Support

The computer failed to complete the boot routine

three consecutive times for the same error.

CMOS checksum error RTC is reset, BIOS Setup default has been loaded.

CPU fan failure CPU fan has failed

System fan failure System fan has failed

Hard-disk drive failure Possible hard disk drive failure during POST

Keyboard failure Keyboard failure or loose cable. If reseating the

cable does not solve the problem, replace the

keyboard.

No boot device available No bootable partition on hard disk drive, the hard

disk drive cable is loose, or no bootable device

exists.

• If the hard drive is your boot device, ensure that

the cables are connected and that the drive is

installed properly and partitioned as a boot

device.

• Enter system setup and ensure that the boot

sequence information is correct.

No timer tick interrupt A chip on the system board might be

malfunctioning or motherboard failure.

NOTICE - Hard Drive SELF MONITORING SYSTEM

has reported that a parameter has exceeded its

normal operating range. Dell recommends that

you back up your data regularly. A parameter out

of range may or may not indicate a potential hard

drive problem

S.M.A.R.T error, possible hard disk drive failure.

System Setup Options

Table 4. — Main

System Time Displays the system time. Allows you to reset the time on the

computer’s internal clock.

System Date Displays the system date. Allows you to reset the date on the

computer’s internal calendar.

BIOS Version Displays the BIOS revision.

Product Name Displays the computer model number.

Service Tag Displays the service tag of your computer.

Asset Tag Displays the asset tag of your computer (if available).

CPU Type Displays the type of processor.

CPU Speed Displays the speed of the processor

CPU ID Displays the processor ID

CPU Cache Displays the L1, L2, and L3 cache size of the processor.

HDD0 Displays the HDD0 size of the computer.

HDD1 Displays the HDD1 size of the computer.

HDD2 Displays the HDD2 size of the computer.

HDD3 Displays the HDD3 size of the computer.

System Memory Displays the size of the memory installed.

Memory Speed Displays the speed of the memory installed.

Table 5. — Advanced

Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel SpeedStep technology.

Default: Enabled

Virtualization Allows you to enable or disable the virtualization feature.

Default: Enabled

VT for Direct I/O Allows you to enable or disable the VT for direct I/O.

Default: Enabled

Trusted Execution Allows you to enable or disable the trusted execution.

Default: Disabled

Integrated NIC Allows you to enable to disable the integrated network

Default: Enabled

SATA Operation Allows you to change the SATA mode

Default: AHCI

Intel Multi-Display Allows you to enable or disable the multi-display feature.

Default: disabled

USB Emulation Allows you to enable or disable the USB emulation.

Default: Enabled

SW Guard Extensions (SGX) Allows you to enable or disable the SW guard extensions (SGX).

Default: Disabled

USB Configuration Allows you to enable or disable the USB ports.

Front USB Ports: Enabled

Rear USB Ports: Enabled

Power Options Allows you to modify the power options.

Wake up by Integrated LAN/WLAN: Disabled

AC Recovery: Power Off

Deep Sleep Control: Enabled in S4 and S5 modes

Auto Power On: Disabled

Auto Power On Mode: Allows you to select the day (Default:

disabled)

Auto Power On Date: Allows you to select the date

Auto Power On Time: Allows you to select the time

SMART Settings Allows you to enable to enable or disable the SMART feature.

Default: Disabled

Table 6. — Security

Unlock Setup Status Allows you to lock or unlock the system setup.

Default: Unlocked

Admin Password Status Displays the status indicating if the Administrator

password is set.

Default: Not Set

System Password Status Displays the status indicating if the System

password is set.

Default: Not Set

HDD Password Status Displays the status indicating if the System

password is set.

Default: Not Set

Asset Tag Allows you to enter your service tag.

Admin Password Allows you to create an admin password.

HDD Password Allows you to create an HDD password.

System Password Allows you to create a system password.

Password Change Allows you to set the option to change password.

Default: Permitted

Firmware TPM Allows you to enable or disable the Firmware TPM.

Default: Disabled

HDD Protection Allows to modify the HDD protection feature.

Default: Disabled

Table 7. — Boot

Boot List Option Displays the boot modes

Default: UEFI

File Browser Add Boot Option and File Browser Del

Boot Option are actiavted

Secure Boot Allows you to enable or disable the Secure Boot

control.

Default: Enabled

Legacy Option ROMs Allows you to load the legacy option ROMs.

Default: Disabled

Boot Option Priorities Enables you to change the boot option priorities.

Table 8. — Exit

Save Changes and Reset Allows to save or rest the changes made to the

system setup.

1. Allows you to discard the changes made to

the system setup.

2. Allows you to restore the system setup

options to default.

3. Allows you to discard the changes made to

the system setup.

4. Allows you to save the changes made to the

system setup.

System Setup Overview

System Setup allows you to:

• change the system configuration information after you add, change, or remove any hardware in your

computer.

• set or change a user-selectable option such as the user password.

• read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen

information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program.

Certain changes can cause your computer to work incorrectly.

Accessing System Setup

1. Turn on (or restart) your computer.

2. After the white Dell logo appears, press <F2> or <F12> immediately.

The System Setup page displays.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you

see the desktop. Then, shut down or restart your computer and try again.

Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to

ship with your computer. For more information about the configuration of your computer, go to

Help and Support in your Windows operating system and select the option to view information

about your computer.

Table 9. Processor

Type • Intel Celeron

• Intel Pentium

• Intel Dual Core i3 (6th Generation)

• Intel Dual Core i5 (6th Generation)

• Intel Dual Core i7 (6th Generation)

Table 10. Memory

Memory-module connector two UDIMM slots

Memory-module capacity 2 GB, 4 GB, 6 GB, and 8 GB

Type 1600 MHz DDR3L (Non-ECC)

Minimum memory 2 GB

NOTE: Depending on the operating system

installed, the requirement of the minimum

memory might vary.

Maximum memory 16 GB

NOTE: Each UDIMM slot supports maximum of

8 GB memory.

Table 11. Video

Video Type:

Integrated Intel HD Graphics

Discrete PCI Express x16 graphics card

• Nvidia GT 705

• AMD R9 360

Integrated video memory Shared system memory

Table 12. Audio

Integrated Integrated 5.1 channel High Definition Audio

Table 13. Communication

Ethernet 10/100/1000 Mbps Ethernet controller integrated on system board

Wireless Up to Wi-Fi 802.11ac

Bluetooth 4.0

Table 14. System Information

Chipset Intel H110

Table 15. Expansion Bus

Bus speed:

PCI Express PCIe 2.0 at speeds upto 5.0 GT/s

SATA • SATA 3 Gbps for optical drive

• SATA 6 Gbps for hard drive

USB • 5 Gbps for USB 3.0

• 480 Mbps for USB 2.0

Table 16. Cards

PCIe x16 One full height card

PCIe x1 Up to two full height cards

M2 Slot One M.2 card slot for Wi-Fi and Bluetooth combo

card

Table 17. Drives

2.5 inch drive bays One

3.5 inch drive bays One

5.25 inch optical-drive bays One

Table 18. External Connectors

Audio:

Back panel Three connectors

Front Panel One headset port

Network One RJ-45 connector

USB:

Front panel Two USB 3.0 connectors

Back panel Four USB 2.0 connectors

Video • one 15-hole VGA connector

• one 19-pin HDMI connector

Memory-card reader one

Table 19. Control Lights And Diagnostic Lights

power button light white light — solid white light indicates power-on

state ; blinking white light indicates sleep/stand-by

state of the computer.

amber light — solid amber light indicates boot failure

- System Power Error; blinking amber light indicates

boot failure - System Power OK

drive activity light white light — blinking white light indicates that the

computer is reading data from, or writing data to the

hard drive.

Table 20. Power

Coin-cell battery 3 V CR2032 lithium coin cell

Input voltage 200-240 VAC / 100-127/200-240 VAC / 100-240

VAC

Input frequency 50 Hz to 60 Hz

Wattage 240 W

Input current 2 A / 7/3.5A / 4 A

Maximum heat dissipation 1024 BTU/hr

NOTE: Heat dissipation is calculated by using the power supply wattage rating.

Table 21. Physical

Height 380 mm (14.96 inches)

Width 175 mm (6.88 inches)

Depth 436.3 mm (17.17 inches)

Weight (Minimum) 8.5 kg (18.73 lb)

Table 22. Environmental

Temperature:

Operating 10 °C to 35 °C (50 °F to 95 °F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity 20 % to 80 % (non-condensing)

Altitude:

Operating –15.20 m to 3048 m (–50 ft to 10,000 ft)

Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft)

Airborne contaminant level G1 as defined by ISA-S71.04–1985

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Table of Contents

DELL 3650 + P2317H User Manual

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