Working on your computer
Removing and installing components
Technology and components
System specifications
- Technical specifications
- Hot key combinations
System Setup
Software
Troubleshooting
- Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0
- Real Time Clock reset
Contacting Dell

DELL 5290 User Manual

Displayed below is the user manual for 5290 by DELL which is a product in the Notebooks category. This manual has pages.

Related Manuals

DELL 5290 Manual

Latitude 5290

Owner's Manual

Regulatory Model: P27S

Regulatory Type: P27S002

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

may be trademarks of their respective owners.

2018 - 01

Rev. A01

Working on your computer

Topics:

• Safety precautions

• Before working inside your computer

• After working inside your computer

Safety precautions

The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.

Observe the following safety precautions before you perform any installation or break/x procedures involving disassembly or reassembly:

• Turn o the system and all attached peripherals.

• Disconnect the system and all attached peripherals from AC power.

• Disconnect all network cables, telephone, and telecommunications lines from the system.

• Use an ESD eld service kit when working inside any notebook to avoid electrostatic discharge (ESD) damage.

• After removing any system component, carefully place the removed component on an anti-static mat.

• Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.

Standby power

Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially

powered while turned o. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep

mode and has other advanced power management features.

Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board, notebooks

Bonding

Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a

eld service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a

painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry

such as watches, bracelets, or rings prior to bonding yourself and the equipment.

Electrostatic discharge — ESD protection

ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors,

memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent

problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an

increasing concern.

Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous

Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

Working on your computer 3

Two recognized types of ESD damage are catastrophic and intermittent failures.

•Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and

complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and

immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory.

•Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures

means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the

tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may

take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.

The more dicult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure.

Perform the following steps to prevent ESD damage:

• Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide

adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased

sensitivity to ESD damage.

• Handle all static-sensitive components in a static-safe area. If possible, use anti-static oor pads and workbench pads.

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing

material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static

electricity from your body.

• Before transporting a static-sensitive component, place it in an anti-static container or packaging.

ESD eld service kit

The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: anti-static

mat, wrist strap, and bonding wire.

Components of an ESD eld service kit

The components of an ESD eld service kit are:

•Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an anti-static

mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on the system being

worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on the mat. ESD-sensitive

items are safe in your hand, on the ESD mat, in the system, or inside a bag.

•Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and bare metal

on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on

the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as

bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the

internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester

in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week.

•ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a best

practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best

method for doing this test. If you do not have your own wrist strap tester, check with your regional oce to nd out if they have one.

To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your wrist and push the button to test. A

green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails.

•Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts that are

insulators and often highly charged.

•Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For example,

deploying the kit for a server environment is dierent than for a desktop or portable environment. Servers are typically installed in a rack

within a data center; desktops or portables are typically placed on oce desks or cubicles. Always look for a large open at work area

that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being

repaired. The workspace should also be free of insulators that can cause an ESD event. On the work area, insulators such as Styrofoam

and other plastics should always be moved at least 12 inches or 30 centimeters away from sensitive parts before physically handling any

hardware components

•ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are

preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in.

The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the

new part arrived in. ESD-sensitive devices should be removed from packaging only at an ESD-protected work surface, and parts should

4Working on your computer

never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat,

in the system, or inside an anti-static bag.

•Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be

returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

ESD protection summary

It is recommended that all eld service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all

times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while

performing service and that they use anti-static bags for transporting sensitive components.

Transporting sensitive components

When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in

anti-static bags for safe transport.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

3 If the computer is connected to a docking device (docked), undock it.

4 Disconnect all network cables from the computer (if available).

CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

computer.

5 Disconnect your computer and all attached devices from their electrical outlets.

6 Open the display.

7 Press and hold the power button for few seconds, to ground the system board.

CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface at the same time as touching a connector on the back of the computer.

8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

After working inside your computer

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your

computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Replace the battery.

2 Replace the base cover.

3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

4 Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

5 Connect your computer and all attached devices to their electrical outlets.

6 Turn on your computer.

Working on your computer 5

Removing and installing components

Topics:

• Recommended tools

• Screw size list

• Subscriber Identity Module(SIM) board

• Base cover

• Battery

• Solid state drive

• Hard drive

• Coin cell battery

• Heat sink assembly

• WLAN card

• WWAN card – optional

• Memory modules

• Keyboard

• Power connector port

• Chassis frame

• SmartCard module

• Speaker

• System board

• Display assembly

• Display bezel

• Display hinge cover

• Display hinges

• Display panel

• Camera

• Display (eDP) cable

• Display back cover assembly

• Palm rest

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

6 Removing and installing components

Screw size list

Table 1. Latitude 5290 screw size list

Component

M2*3

(Thin

head)

M2.5*6.3 M2*6 M2

*5 M3*3 M2*2 M2*5 M2*2.5 M2.5*3 M2x5.4

Base cover 8

Battery 1

Heatsink assembly 6

WLAN 1

SSD card 1

Keyboard 5

Display assembly 4

Display panel 2

Power connector

port 1

Palmrest 2 3 2

LED board 1

System board 3

Display hinge

cover 2

Display hinge 6

Hard drive bracket 4

Hard drive

assembly 4

Chassis frame 2 2 3

Touchpad

panel(button) 2

Smart card

module 2

Subscriber Identity Module(SIM) board

Installing the Subscriber Identication Module card

1 Insert a paperclip or a Subscriber Identication Module (SIM) card removal tool into the pinhole [1].

2 Pull the SIM card tray to remove it [2].

3 Place the SIM on the SIM card tray.

Removing and installing components 7

4 Push the SIM card tray into the slot until it clicks into place.

Removing the Subscriber Identication Module card

CAUTION: Removing the Subscriber Identication Module (SIM) card when the computer is on may cause data loss or damage

the card. Ensure your computer is turned o or the network connections are disabled.

1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.

2 Pull the SIM card tray to remove it.

3 Remove the SIM card from the SIM card tray.

4 Push the SIM card tray into the slot until it clicks into place.

Base cover

Removing the base cover

1 Follow the procedure in Before working inside your computer.

2 To remove the base cover:

a Loosen the 8 (M2.5x6.3) captive screws that secure the base cover to the system [1].

b Pry the base cover from the edge [2] and lift the base cover away from the system.

NOTE: You may need a plastic scribe to pry the base cover from the edges.

8 Removing and installing components

Installing the base cover

1 Place the base cover to align with the screw holders on the system.

2 Tighten the 8 captive screws to secure the base cover to the system.

Removing and installing components 9

3 Follow the procedure in After working inside your computer.

Battery

Removing the battery

NOTE: 68 WHr battery supports only with the SSD card.

1 Follow the procedure in Before working inside your computer.

2 Remove the base cover.

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1] and unroute the cable from the routing channel.

b Loosen the single (M2x6) captive screw that secures the battery to the system [2].

c Lift the battery away from the system [3].

Installing the battery

1 Insert the battery into the slot on the system.

2 Route the battery cable through the routing channel.

3 Tighten the single (M2x6) captive screw to secure the battery to the system.

4 Connect the battery cable to the connector on the system board.

5 Install the base cover.

6 Follow the procedure in After working inside your computer.

10 Removing and installing components

Solid state drive

Removing the SSD card

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the Solid State Drive (SSD) card:

a Peel the adhesive mylar shield that secures the SSD card [1].

NOTE: Need to be removed carefully in order to be reused on the replacement SSD.

b Remove the single (M2*3) screw that secures the SSD to the system [2].

c Slide and lift the SSD from the system [3].

Installing the SSD card

1 Insert the SSD card into the connector on the system.

2 Replace the single (M2*3) screw that secures the SSD card to the system.

3 Place the Mylar shield over the SSD.

4 Install the :

Removing and installing components 11

abattery

bbase cover

5 Follow the procedure in After working inside your computer.

Removing the SSD with holder

For models shipped with 2230 SSDs, the SSD requires installation of a specic holder over the SSD for securing the SSD in place.

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the SSD with holder:

a Remove the single (M2*3) screw that secures the SSD holder to the system [1].

b Slide and lift the SSD holder with SSD from the system [2].

Installing the SSD with holder

1 Insert the SSD card with holder into the connector on the system.

2 Replace the single (M2*3) screw to secure the SSD holder to the system.

3 Install the :

abattery

12 Removing and installing components

bbase cover

4 Follow the procedure in After working inside your computer.

Removing the SSD frame

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cSSD card

3 To remove the SSD frame:

a Remove the single (M2*3) screw that secures the SSD frame to the system [1].

b Lift the SSD frame away from the system [2].

Installing the SSD frame

1 Place the SSD frame to the slot in the system.

2 Replace the single (M2*3) screw that secures the SSD frame to the system.

3 Install the:

aSSD card

bbattery

cbase cover

4 Follow the procedure in After working inside your computer.

Removing and installing components 13

Hard drive

Removing hard drive

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abattery

bbase cover

3 To remove the hard drive:

a Disconnect the hard drive cable from the connector on the system board [1].

b Remove the 4 (M2 x 5.4) screws that secure the hard drive assembly to the system [2].

c Remove the hard drive assembly from the system.

d Remove the hard drive cable.

e Remove the 4 (M3x3) screws that secure the hard drive brackets in place.

f Lift the hard drive bracket from the hard drive.

Installing hard drive

1 Insert the hard drive into the hard drive bracket.

2 Replace the screws to secure the hard drive bracket to the hard drive.

14 Removing and installing components

3 Replace the hard drive cable.

4 Replace the screws to secure the hard drive assembly to the system.

5 Connect the hard drive cable to the connector on the system board.

6 Install the :

abattery

bbase cover

7 Follow the procedures in After working inside your system.

Coin cell battery

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the coin cell battery:

a Disconnect the coin cell battery cable from the connector on the system board [1].

b Lift the coin cell battery to release from the adhesive and lift it away from the system board [2].

Removing and installing components 15

Installing coin cell battery

1 Ax the coin cell battery on the system board.

2 Connect the coin cell battery cable to the connector on the system board.

3 Install the :

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

Heat sink assembly

Removing the heat sink assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the heat sink assembly:

a Disconnect the system fan cable from the connector on the system board [1].

b Remove the 2 (M2*3) screws that secure the fan and the 4 (M2x3) screws that secure the heat sink on the system board [2].

NOTE:

• Remove the heat sink screws in sequential order as indicated on the heat-sink.

• The WLAN cables need to be moved aside to access one of the heat sink assembly screws.

c Lift the heat sink assembly away from the system [3].

16 Removing and installing components

Installing the heat sink assembly

1 Place the heat sink assembly on the system board.

2 Replace the 2 (M2*3) screws that secure the fan and the 4 (M2x3) screws that secure the heat sink on the system board.

NOTE:

• Replace the heat sink screws in sequential order as indicated on the heat-sink.

• The WLAN cables need to be moved aside to access one of the heat sink assembly screws.

3 Install the :

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

WLAN card

Removing WLAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the WLAN card:

a Remove the single (M2*3) screw that secures the WLAN card bracket to the system [1].

b Remove the WLAN card bracket that secures the WLAN antenna cables [2].

c Disconnect the WLAN antenna cables from the connectors on the WLAN card [3].

d Lift the WLAN card away from the connector as shown in the gure [4].

Removing and installing components 17

Installing WLAN card

1 Insert the WLAN card into the connector on the system board.

2 Connect the WLAN antenna cables to the connectors on the WLAN card.

3 Place the WLAN card bracket to secure the WLAN cables.

4 Replace the single M2*3 screw to secure the WLAN card to the system.

5 Install the :

abattery

bbase cover

6 Follow the procedure in After working inside your computer.

WWAN card – optional

This is optional as the system might not ship with WWAN card.

Removing the WWAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the WWAN card:

18 Removing and installing components

a Remove the single (M2x3) screw that secures the WWAN card bracket [1].

b Remove the metal bracket away from the system [2].

c Disconnect the WWAN antenna cables from the connectors on the WWAN card [3].

d Slide and lift the WWAN card from the system [4].

Installing the WWAN card

1 Insert the WWAN card into the slot on the system.

2 Connect the WWAN antenna cables to the connectors on the WWAN card.

3 Replace the screw to secure the WWAN card to the computer.

4 Install the :

abattery

bbase cover

5 Follow the procedure in After working inside your computer.

Memory modules

Removing the memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

Removing and installing components 19

3 To remove the memory module:

a Pry the clips securing the memory module until the memory module pops-up [1].

b Lift the memory module away from the connector [2].

Installing the memory module

1 Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then,

depress the module until the clips secure the memory module.

2 Install the :

abattery

bbase cover

3 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard lattice

1 Follow the procedure in Before working inside your computer.

2 Pry the keyboard lattice from the edges [1] and lift the lattice away from the system [2].

NOTE: Gently pull or lift keyboard lattice in clockwise or anticlockwise direction to avoid breakage.

20 Removing and installing components

Installing keyboard lattice

1 Place the keyboard lattice on the keyboard and press along the edges as well as in between the rows of keys until the lattice clicks in

place.

2 Follow the procedure in After working inside your computer.

Removing the keyboard

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

ckeyboard lattice

3 To remove the keyboard:

a Lift the latch and disconnect the keyboard cable from the connector [1] on the system.

b Lift the latch and disconnect the keyboard backlight cable from the connector [2] on the system.

NOTE: Number of cables to disconnect is based on the keyboard type.

Removing and installing components 21

c Turn over the system and open the laptop in working mode.

d Remove the 5 (M2*2) screws that secure the keyboard to the system [1].

e Pry the keyboard from the bottom side and lift it away from the system [2] along with the keyboard cable and the keyboard back

light cable.

WARNING: Gently pull the keyboard cable and the keyboard back light cable routed under the system to avoid damage

to the cables.

22 Removing and installing components

Removing and installing components 23

Installing the keyboard

1 Hold the keyboard and route the keyboard cable and the keyboard backlight cable through the palmrest in the system.

2 Align the keyboard with the screw holders on the system.

3 Replace the screws to secure the keyboard to the system.

4 Turn the system and connect the keyboard cable and the keyboard backlight cable to the connector in the system.

5 If you have not removed the battery, you must connect the battery cable to the system board.

6 Install the:

akeyboard lattice

bbattery

cbase cover

7 Follow the procedure in After working inside your computer.

Power connector port

Removing the power connector port

1 Follow the procedure in Before working inside your computer.

2 Remove the :

abase cover

bbattery

3 To remove the power connector port:

a Disconnect the power connector cable from the connector on the system board [1].

b Remove the single M2x3 screw to release the power connector bracket that secures the power connector port to your system

[2].

c Remove the power connector bracket from the system [3].

d Pull the power connector port, and lift it away from the system [4].

24 Removing and installing components

Installing power connector port

1 Align the power connector port along the grooves on the slot and push it down.

2 Place the metal bracket on the power connector port.

3 Replace the single (M2x3) screw to secure the power connector bracket to the power connector port.

4 Connect the power connector cable to the connector on the system board.

5 Install the :

abattery

bbase cover

6 Follow the procedure in After working inside your computer.

Chassis frame

Removing the chassis frame

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dhard drive assembly

eSSD card

Removing and installing components 25

fSSD with holder

gSSD frame

hWLAN card

iWWAN card (optional)

3 To release the chassis frame:

a Release the WLAN and WWAN cables from the routing channels [1].

b Disconnect the speaker cable from the connector on the system board [2].

c Unroute the cable from the routing channel.

d Lift the latch and disconnect the keyboard backlight cable and the keyboard cable from the connector [3, 4] on the system.

NOTE: There may be more than one cable to disconnect based on the keyboard type.

4 To remove the chassis frame:

a Remove the 2 (M2x3) screws, 3 (M2x5) screws and the 2 (M2x2) screws that secure the chassis frame to the system [1].

b Lift the chassis frame away from the system [2].

26 Removing and installing components

Installing the chassis frame

1 Place the chassis frame into the slot on the system.

2 Replace the 2 (M2x3) screws, 3 (M2x5) screws and the 2 (M2x2) screws to secure the chassis frame to the system.

3 Connect the keyboard cable and the keyboard backlight cable to the connector on the system.

NOTE: There may be more than one cable to connect based on keyboard types. The keyboard cables need to go through

the chassis frame not under it.

4 Route the WLAN and WWAN (optional) cables through the routing channels.

5 Route and connect the speaker cable to the connector in the system board.

6 Install the:

aWWAN card (optional)

bWLAN card

cSSD frame

dSSD with holder

eSSD card

fhard drive assembly

gmemory module

hbattery

ibase cover

7 Follow the procedure in After working inside your system.

Removing and installing components 27

SmartCard module

Removing smart card reader board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

chard drive assembly

dSSD card

eSSD with holder

fSSD frame

gWLAN card

hWWAN card (optional)

ichassis frame

3 To release the smart card reader board:

a Lift the latch and disconnect the smart card reader board cable from the connector [1].

b Peel the cable from the palmrest [2].

4 To remove the smart card reader board:

a Remove the 2 (M2x3) screws that secure the smart card reader board to the palmrest [1].

b Slide and lift the smart card reader from the slot in the system [2].

28 Removing and installing components

Installing smart card reader board

1 Insert the smart card reader board to align with the tabs on the chassis.

2 Replace the 2 (M2x3) screws to secure the smart card reader board to the system.

3 Ax the smart card reader board cable and connect the cable to the connector.

4 Install the:

achassis frame

bWWAN card (optional)

cWLAN card

dSSD frame

eSSD with holder

fSSD card

ghard drive assembly

hbattery

ibase cover

5 Follow the procedure in After working inside your computer.

Removing and installing components 29

Speaker

Removing the speaker

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dhard drive assembly

eSSD card

fSSD with holder

gSSD frame

hWLAN card

iWWAN card (optional)

jchassis frame

3 To remove the speakers:

a Peel the 3 pieces of adhesive tapes that secure the speaker cables [1] [2].

b Unroute the speaker cables from the routing channels.

c Lift the speaker away from the computer.

30 Removing and installing components

Installing the speaker

1 Insert the speaker module aligning it with the nodes on the chassis.

2 Route the speaker cable through the routing channels.

3 Ax the 3 adhesive tapes to secure the speaker cable.

4 Install the:

achassis frame

bWWAN card (optional)

cWLAN card

dSSD frame

eSSD with holder

fSSD card

ghard drive assembly

hmemory module

ibattery

jbase cover

5 Follow the procedure in After working inside your computer.

System board

Removing system board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

aSIM card

Removing and installing components 31

bbase cover

cbattery

dmemory module

ehard drive assembly

fSSD card

gSSD with holder

hSSD frame

iWLAN card

jWWAN card (optional)

kkeyboard lattice

lkeyboard

mheat sink assembly

nchassis frame

3 Disconnect the following cables from the system board:

a Touchpad cable [1]

b LED board cable [2]

c USH cable [3]

4 To release the system board:

a Flip over the system and remove the single M2*3 screw that secures the display cable bracket in place [1].

b Lift the metal display cable bracket from the system [2].

c Disconnect the display cable from the connectors on the system board [3].

d Disconnect the power connector port cable from the connector on the system board [4].

e Remove the 2 (M2*5) screws that secure the type-C USB bracket in place [5].

NOTE: The metal bracket secures the DisplayPort over USB Type-C.

32 Removing and installing components

f Lift the metal bracket away from the system [6].

5 To remove the system board:

a Remove the 3 (M2x3) screws that secure the system board in place [1].

b Lift the system board away from the system [2].

Removing and installing components 33

Installing system board

1 Align the system board with the screw holders on the computer.

2 Replace the 3 (M2*3) screws to secure the system board to the system.

3 Place the metal bracket to secure the DisplayPort over USB Type-C.

4 Replace the 2 (M2*5) screws to secure the metal bracket on the DisplayPort over USB Type-C.

5 Connect the power connector port cable to the connector on the system board.

6 Connect the display cable to the connector on the system board.

7 Place the display cable metal bracket to its place over the display cable.

8 Replace the single (M2*3) screw to secure the metal bracket.

9 Connect the following cables:

a Touchpad cable

b LED board cable

c USH board cable

10 Install the:

achassis frame

bheat sink assembly

ckeyboard

dkeyboard lattice

eWWAN card (optional)

fWLAN card

gSSD frame

hSSD with holder

iSSD card

34 Removing and installing components

jhard drive assembly

kmemory module

lbattery

mbase cover

nSIM card

11 Follow the procedure in After working inside your computer.

Display assembly

Removing display assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dWLAN card

eWWAN card (optional)

3 To disconnect the display cable:

a Release the WLAN and WWAN cables from the routing channels [1].

b Remove the single (M2x3) screw that secures the display cable bracket in place [2].

c Remove the display cable bracket that secures the display cable from the system [3].

d Disconnect the display cable from the connector on the system board [4].

Removing and installing components 35

4 Place the computer on the edge of a plane surface with the display facing down.

5 To remove the display assembly:

a Remove the 4 (M2*5) screws that secure the display assembly to the system [1].

b Lift the display assembly away from the system [2].

Installing display assembly

1 Place the chassis on the edge of a plane surface.

2 Align the display assembly to align with the screw holders on the system.

3 Replace the 4 (M2*5) screws to secure the display assembly to the system.

4 Lift the computer and close the display.

5 Connect the display cable to the connector on the system board.

6 Place the metal bracket to secure the display cable.

7 Replace the single M2*5 screw to secure the metal bracket to the system.

8 Route the WLAN and WWAN cables through the routing channels.

9 Install the:

aWWAN card (optional)

bWLAN card

chinge cover

dbattery

ebase cover

10 Follow the procedure in After working inside your computer.

Display bezel

Removing display bezel - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

36 Removing and installing components

abase cover

bbattery

cWLAN card

dWWAN card (optional)

edisplay assembly

3 To remove the display bezel:

a Pry the display bezel at the base of the display [1].

b Lift the display bezel to release it [2].

c Pry the edges on the side of the display to release the display bezel [3, 4].

CAUTION: The adhesive used on the LCD bezel to seal it with the LCD itself, makes it hard to remove the bezel as the

adhesive is very strong and tends to stay stuck to the LCD portion and can peel the layers up or crack the glass when

trying to pry the two items apart.

Installing display bezel - non-touch

1 Place the display bezel on the display assembly.

NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly.

2 Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.

3 Install the:

adisplay assembly

bWWAN card (optional)

cWLAN card

dbattery

ebase cover

4 Follow the procedure in After working inside your computer.

Removing and installing components 37

Display hinge cover

Removing display hinge cover - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dWLAN card

eWWAN card (optional)

fdisplay assembly

gdisplay bezel

3 To remove the display hinge cover:

a Remove the single (M2.5*3) screw that secures the display hinge cover to the chassis [1].

b Lift the display hinge cover away from the display hinge [2].

c Repeat step a and step b to remove the other display hinge cover [3] [4].

38 Removing and installing components

Installing display hinge cover - non-touch

1 Place the display hinge cover on the display hinge.

2 Replace the (M2.5*3) screw to secure the display hinge cover to the display hinge.

3 Repeat step 1 and step 2 to install the other display hinge cover.

4 Install the:

adisplay bezel

bdisplay assembly

cWLAN card

dWWAN card (optional)

ememory module

fbattery

gbase cover

5 Follow the procedure in After working inside your computer.

Display hinges

Removing display hinge - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dWLAN card

eWWAN card (optional)

fdisplay hinge cover

gdisplay assembly

hdisplay bezel

3 To remove the display hinge:

a Remove the 6 (M2.5x3) screws that secure the display hinge to the display assembly [1].

b Lift the display hinge away from the display assembly [2].

c Repeat step a and step b to remove the other display hinge.

Removing and installing components 39

Installing display hinge - non-touch

1 Place the display hinge on the display assembly.

2 Replace the 6 (M2.5x3) screws to secure the display hinge to the display assembly.

3 Repeat step 1 and step 2 to install the other display hinge.

4 Install the:

adisplay bezel

bdisplay assembly

cdisplay hinge cover

dWLAN card

eWWAN card (optional)

fmemory module

gbattery

hbase cover

5 Follow the procedure in After working inside your computer.

40 Removing and installing components

Display panel

Removing display panel - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cmemory module

dWLAN card

eWWAN card (optional)

fdisplay assembly

gdisplay bezel

3 Remove the 2 (M2*2) screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access

the display cable [2].

4 To remove the display panel:

a Peel the conductive tape [1].

b Remove the adhesive strip that secures the display cable [2].

c Lift the latch and disconnect the display cable from the connector on the display panel [3] [4].

Removing and installing components 41

d Remove the display panel.

Installing display panel - non-touch

1 Connect the display cable to the connector and ax the adhesive strip.

2 Ax the conductive tape to secure the display cable.

3 Replace the display panel to align with the screw holders on the display assembly.

4 Replace the 2 (M2*2) screws to secure the display panel to the display assembly.

5 Install the:

adisplay bezel

bdisplay assembly

cWLAN card

dWWAN card (optional)

ebattery

fbase cover

6 Follow the procedure in After working inside your computer.

42 Removing and installing components

Camera

Removing camera

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card (optional)

edisplay assembly

fdisplay bezel

gdisplay panel

3 To remove the camera:

a Peel the 2 conductive tape that secures the camera in place [1].

b Disconnect the camera cable from the connector [2].

c Carefully pry and remove the camera module from the display back cover [3].

Removing and installing components 43

Installing camera

1 Insert the camera into the slot on the display assembly.

2 Connect the display cable to the connector.

3 Ax the two conductive tape above the camera.

4 Install the:

adisplay panel

bdisplay bezel

cdisplay assembly

dWLAN card

eWWAN card (optional)

fmemory module

gbattery

hbase cover

5 Follow the procedure in After working inside your computer.

Display (eDP) cable

Removing display cable - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card (optional)

edisplay assembly

fdisplay bezel

gdisplay hinge cover

hdisplay panel

icamera

3 To remove the display cable:

a Slide the display cable and peel the conductive tape from the cable [1].

b Peel the display cable and remove it from the display back cover. [2].

44 Removing and installing components

Installing display cable - non-touch

1 Ax the display cable to the display back cover.

2 Ax the conductive tape to the display cable.

3 Install the:

acamera

bdisplay panel

cdisplay hinge cover

ddisplay bezel

edisplay assembly

fWLAN card

gWWAN card (optional)

hbattery

ibase cover

4 Follow the procedure in After working inside your computer.

Display back cover assembly

Removing the display back cover assembly - non-touch

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

Removing and installing components 45

bbattery

cmemory module

dWLAN card

eWWAN card (optional)

fdisplay assembly

gdisplay bezel

hdisplay hinge cover

idisplay panel

jdisplay hinge

kdisplay cable

lcamera

The display back cover assembly is the remaining component, after removing all the components.

Installing the display back cover assembly - non-touch

1 Place the display back cover assembly on a at surface.

2 Install the:

acamera

bdisplay cable

cdisplay hinge

ddisplay panel

edisplay hinge cover

fdisplay bezel

gdisplay assembly

hWLAN card

iWWAN card (optional)

jmemory module

kbattery

lbase cover

3 Follow the procedure in After working inside your computer.

46 Removing and installing components

Palm rest

Removing palm rest

1 Follow the procedure in Before working inside your computer.

2 Remove the:

aSIM card

bbase cover

cbattery

dmemory module

ehard drive

fSSD card

gSSD with holder

hSSD frame

iWLAN card

jWWAN card (optional)

kkeyboard lattice

lkeyboard

mheat sink assembly

nchassis frame

osmartcard module

pspeaker

qsystem board

rdisplay assembly

sdisplay hinge cover

3 The palm rest is the remaining component after removing all the components.

Removing and installing components 47

Installing palm rest

1 Place the palm rest on a at surface.

2 Install the:

adisplay hinge cover

bdisplay assembly

csystem board

dspeaker

esmartcard module

fchassis frame

gheat sink assembly

hkeyboard

ikeyboard lattice

jWWAN card (optional)

kWLAN card

lSSD frame

mSSD with holder

nSSD card

ohard drive assembly

pmemory module

qbattery

rbase cover

sSIM card

3 Follow the procedure in After working inside your computer.

48 Removing and installing components

Technology and components

This chapter details the technology and components available in the system.

Topics:

• Power adapter

• Kaby Lake — 7th Generation Intel Core processors

• Kaby Lake Refresh — 8th Generation Intel Core processors

• DDR4

• HDMI 1.4

• USB features

Power adapter

This laptop is shipped with 7.4mm barrel plug on 65 W or 65 W BFR/PVC Halogen Free or 90 W power adapter.

WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then

pull rmly but gently to avoid damaging the cable.

WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary

among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may

cause re or equipment damage.

Kaby Lake — 7th Generation Intel Core processors

The 7th Gen Intel Core processor (Kaby Lake) family is the successor of 6th generation processors (Sky Lake). It's main features include:

• Intel 14nm Manufacturing Process Technology

• Intel Turbo Boost Technology

• Intel Hyper Threading Technology

• Intel Built-in Visuals

• Intel HD graphics - exceptional videos, editing smallest details in the videos

• Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring

• Intel Clear Video HD - visual quality and color delity enhancements for HD playback and immersing web browsing

• Integrated memory controller

• Intel Smart Cache

• Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6

• Intel Rapid Storage Technology

Technology and components 49

Kaby lake Specications

Table 2. Kaby lake specications

Processor number Clock

Speed

Cache No. of cores/No. of

threads

Power Memory type Graphics

Intel Core i3-7100U (3M

Cache, up to 2.4 GHz),

Dual Core

2.4 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics

620

Intel Core i5-7200U (3M

Cache, up to 3.1 GHz),

Dual Core

2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics

620

Intel Core i5-7300U (3M

Cache, up to 3.5

GHz),vPro, Dual Core

2.6 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics

620

Intel Core i7-7600U (4M

Cache, up to 3.9 GHz),

vPro, Dual Core

2.8 GHz 4 MB 2/4 15 W DDR4-2133 Intel HD graphics

620

Intel Core i5-7300HQ (6M

Cache, up to 3.5GHz),

Quad Core, 35W CTDP

2.5 GHz 6 MB 4/4 35 W DDR4-2133;

DDR4-2400

Intel HD Graphics

630

Intel Core i5-7440HQ (6M

Cache, up to 3.8GHz),

Quad Core, 35W CTDP

2.8 GHz 6 MB 4/4 35 W DDR4-2133;

DDR4-2400

Intel HD Graphics

630

Intel Core i7-7820HQ (8M

Cache up to 3.9GHz),

Quad Core, 35W CTDP

2.9 GHz 8 MB 4/8 35 W DDR4-2133;

DDR4-2400

Intel HD Graphics

630

Kaby Lake Refresh — 8th Generation Intel Core

processors

The 8th Gen Intel Core processor (Kaby Lake Refresh) family is the successor of 7th generation processors. Its main features include:

• Intel 14nm+ Manufacturing Process Technology

• Intel Turbo Boost Technology

• Intel Hyper Threading Technology

• Intel Built-in Visuals

• Intel HD graphics - exceptional videos, editing smallest details in the videos

• Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring

• Intel Clear Video HD - visual quality and color delity enhancements for HD playback and immersing web browsing

• Integrated memory controller

• Intel Smart Cache

• Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6

• Intel Rapid Storage Technology

50 Technology and components

Kaby Lake Refresh Specications

Table 3. Kaby Lake Refresh specications

Processor number Clock

Speed

Cache No. of cores/No. of

threads

Power Memory type Graphics

Intel Core i7-8650U 4.2 GHz 8 MB 4/8 15 W DDR4-2400 or

LPDDR3-2133

Intel UHD graphics

620

Intel Core i7-8550U 4.0 GHz 8 MB 4/8 15 W DDR4-2400 or

LPDDR3-2133

Intel UHD graphics

620

Intel Core i5-8350U 3.6 GHz 6 MB 4/8 15 W DDR4-2400 or

LPDDR3-2133

Intel UHD graphics

620

Intel Core i5-8250U 3.4 GHz 6 MB 4/8 15 W DDR4-2400 or

LPDDR3-2133

Intel UHD graphics

620

DDR4

DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512

GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed

dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.

DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports

a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down

mode is expected to reduce standby power consumption by 40 to 50 percent.

DDR4 Details

There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.

Key notch dierence

The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge

but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.

Figure 1. Notch dierence

Increased thickness

DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.

Technology and components 51

Figure 2. Thickness dierence

Curved edge

DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.

Figure 3. Curved edge

Memory Errors

Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not

turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the

system or under the keyboard, as in some portable systems.

HDMI 1.4

This topic explains the HDMI 1.4 and its features along with the advantages.

HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an

interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or

video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable

reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on

a single cable.

NOTE: The HDMI 1.4 will provide 5.1 channel audio support.

HDMI 1.4 Features

•HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled

devices without a separate Ethernet cable

•Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,

eliminating the need for a separate audio cable

•3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications

•Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings

based on content type

•Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics

52 Technology and components

•4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems

used in many commercial movie theaters

•HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p

•Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of

the motoring environment while delivering true HD quality

Advantages of HDMI

• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.

• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a

simple, cost-eective manner

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound

• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables

currently used in A/V systems

• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality

USB features

Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplied the connection between host computers and peripheral

devices like mice, keyboards, external drivers, and printers.

Let's take a quick look on the USB evolution referencing to the table below.

Table 4. USB evolution

Type Data Transfer Rate Category Introduction Year

USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010

USB 2.0 480 Mbps High Speed 2000

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)

For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and

yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1

nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1

features are as follows:

• Higher transfer rates (up to 5 Gbps)

• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices

• New power management features

• Full-duplex data transfers and support for new transfer types

• Backward USB 2.0 compatibility

• New connectors and cable

The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.

Technology and components 53

Speed

Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full-

Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,

commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to

maintain backward compatibility.

USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:

• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).

• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs

of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold

increase in theoretical bandwidth.

With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel

count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps

theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB

3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this

speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.

Applications

USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB

video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine

that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps

throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way

into some products that previously weren't USB territory, like external RAID storage systems.

Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:

• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives

• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives

• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters

• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers

• USB 3.0/USB 3.1 Gen 1 Solid-state Drives

54 Technology and components

• USB 3.0/USB 3.1 Gen 1 RAIDs

• Optical Media Drives

• Multimedia Devices

• Networking

• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs

Compatibility

The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,

while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of

the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as

before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only

come into contact when connected to a proper SuperSpeed USB connection.

Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which

continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.

Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service

Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,

SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that

Vista should also support USB 3.0/USB 3.1 Gen 1.

Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this

happening is remote.

Technology and components 55

System specications

Topics:

• Technical specications

• Hot key combinations

Technical specications

NOTE: Oerings may vary by region. For more information regarding the conguration of your computer in:

• Windows 10, click or tap Start > Settings > System > About.

System specications

Feature Specication

Processor type Intel Kaby Lake

System Chipset Integrated with processor

Total cache • 3 M Cache - Intel Core i5-7300U (Dual Core, 2.6GHz,15W, vPro)

• 3M Cache - Intel Core i3-7130U (Dual Core, 2.7GHz,15W)

• 6 M Cache - Intel Core i5-8250U (Quad Core, 1.6GHz,15W)

• 6 M Cache - Intel Core i5-8350U (Quad Core, 1.7GHz,15W, vPro)

• 8 M Cache - Intel Core i7-8650U ( Quad Core, 1.9GHz,15W, vPro)

Processor specication

Feature Specication

Types • 8th Gen Intel Core Processors up to i7, U Quad Core

• 7th Gen Intel Core Processors up to i3, i5, U Dual Core

i3 series vPro - N/A

i5 series • 8th Gen, vPro/non Vpro - 6 MB

• 7th Gen, vPro - 3 MB

i7 series vPro - 8 MB

56 System specications

Feature Specication

UMA graphics • 8th Gen - Intel UHD Graphics 620

• 7th Gen - Intel HD Graphics 620

Memory specication

Feature Specication

Memory connector Two SODIMM slots

Memory capacity

per slot

4 GB, 8 GB, 16 GB and 32 GB

Memory type DDR4

Speed • 2133 MHz for 7th Gen Processor

• 2400 MHz for 8th Gen Processor

Minimum memory 4 GB

Maximum memory

conguration

32 GB

Storage specication

NOTE: Depending on the conguration you order, you will see either a HDD or M.2 PCIe SSD in your system.

Feature Specication

Storage: • HDD: 2.5 inch up to 1 TB, Hybrid, OPAL SED options

• SSD M.2 2280 SATA: up to 512 GB, OPAL SED options

• SSD M.2 2230 PCIe/NVMe : up to 512GB

• SSD M.2 2280 PCIe x2 NVMe: up to 1 TB, OPAL SED options

• Dell Fast Response Free Fall Sensor and HDD Isolation (standard feature)

Audio specications

Feature Specication

Types High-denition audio

Controller Realtek ALC3254

Internal interface • Universal Audio Jack

• High Quality Speakers

• Noise reducing array microphones

• Volume control buttons, supports hot-key keyboard button

System specications 57

Feature Specication

External interface Stereo headset/mic combo

Speakers Two

Volume controls Hot keys

Video specication

Feature Specication

Type Integrated on system board, hardware accelerated

UMA controller • Intel HD Graphics 620

• Intel UHD Graphics 620

Data bus Integrated video

External display

support • Integrated Graphics congurations supports HDMI 1.4

• VGA connector

Camera specication

Feature Specication

Camera type HD xed focus

IR Camera Optional

Sensor type CMOS sensor technology

Resolution: Motion

video

Up to 1280 X 720 (1 MP)

Resolution: Still

image

Up to 1280 X 720 (1 MP)

Imaging rate Up to 30 frames per second

Communication specication

Features Specication

Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)

Wireless LAN

Options • Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter+ Bluetooth 4.1

• Qualcomm QCA6174A Extended Range 802.11ac MU-MIMO Dual Band (2x2) Wi-Fi + Bluetooth 4.1 LE

• Intel Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2). Bluetooth Optional

Optional Mobile

Broadband Options • Qualcomm Snapdragon X7 LTE-A (DW5811e) (EMEA/APJ/ROW)

• Qualcomm Snapdragon X7 LTE-A (DW5811e) for AT&T, Verizon & Sprint, US

58 System specications

Features Specication

• Qualcomm Snapdragon X7 HSPA+ (DW5811e) (Indonesia)

• Qualcomm Snapdragon X7 LTE-A (DW5816e) (Japan/ANZ/China/India)

Ports and connector specication

Feature Specication

Audio • Universal Audio Jack

• High Quality Speakers

• Noise reducing array microphones

• Volume control buttons, supports hot-key keyboard button

Video • HDMI 1.4 (UMA)

• One VGA connector

Network adapter One RJ-45 connector

USB Two USB 3.1 Gen 1 (one with PowerShare)

Memory SD card

reader

microSD 4.0 Memory card reader

SmartCard reader Optional

DisplayPort over

USB Type-C

One Display Port over USB Type C

Other docking port Noble Wedge Lock slot

Contactless smart card

Feature Specication

Supported Smart

Cards/Technologies

FIPS 201 Contacted Smart Card

Display specication

Feature Specication

Type HD (1366 x 768) Anti-glare

Size 12.5 inches

Dimension: Height x

Weight X Diagonal

155.52 mm x 276.62 mm x 12.5 inches

Luminance/

Brightness (typical)

200 nits

Native Resolution 1366 x 768

System specications 59

Feature Specication

Refresh Rate 60 Hz

Horizontal Viewing

Angle

+/- 40 degrees

Vertical Viewing

Angle

+10/- 30 degrees

Keyboard specication

Feature Specication

Number of keys • United States: 82 keys

• United Kingdom: 83 keys

• Japan: 86 keys

• Brazil: 84 keys

Size Full sized

• X= 18.05 mm key pitch

• Y= 18.05 mm key pitch

Backlit keyboard Yes (optional)

Touchpad specications

Feature Specication

Active Area:

X-axis 99.5 mm (3.92 inches)

Y-axis 53 mm (2.086 inches)

Multi-Touch Support 4 ngers

Battery specications

Feature Specication

Type • 42 WHr

• 51 WHr

• 68 WHr

• 4 cell Long Cycle Life Battery

42 Whr • Length: 181mm (7.126 inch)

• Width: 95.9mm (3.78 inch)

• Height: 7.05mm (0.28 inch)

60 System specications

Feature Specication

• Weight: 210.00 g

51 Whr • Length: 181mm (7.126 inch)

• Width: 95.9mm (3.78 inch)

• Height: 7.05mm (0.28 inch)

• Weight: 250.00 g

68 Whr • Length: 233mm (9.17 inch)

• Width: 95.9mm (3.78 inch)

• Height: 7.05mm (0.28 inch)

• Weight: 340.00 g

Voltage 42 WHr 11.4 VDC

51 WHr 11.4 VDC

68 WHr 7.6 VDC

Life span 300 discharge/recharge cycles

Temperature range

Operating • Charge: 0°C to 50°C (32°F to 122°F)

• Discharge: 0°C to 70°C (32°F to 158°F)

• Operating: 0°C to 35°C (32°F to 95°F)

Non-operating - 20°C to 65°C (- 4°F to 149°F)

Coin cell battery 3 V CR2032 lithium coin cell

AC Adapter specications

Feature Specication

Type • 65 W adapter, 7.4 mm barrel

• 65 W BFR/PVC Halogen Free adapter, 7.4 mm barrel

• 90 W adapter, 7.4 mm barrel

Input voltage 100 V AC to 240 V AC

Input current

(maximum) • 65 W adapter - 1.7 A

• 65 W BFR/PVC Halogen Free adapter - 1.7 A

• 90 W adapter - 1.6 A

Adapter size 7.4 mm

Input frequency 50 Hz to 60 Hz

Output current • 65 W adapter - 3.34 A (continuous)

System specications 61

Feature Specication

• 65 W BFR/PVC Halogen Free adapter - 3.34 A (continuous)

• 90 W adapter - 4.62 A (continuous)

Rated output

voltage

19.5 V DC

Temperature range

(Operating)

0°C to 40°C (32°F to 104°F)

Temperature range

(Non-Operating)

–40°C to 70°C (–40°F to 158°F)

Physical specication

Feature Specication

Front height 0.8 inches (21.4 mm)

Width 12.0 inches (305.1 mm)

Depth 8.3 inches (211.3 mm)

Weight 2.99 lbs (1.36 kg)

Environmental specications

Temperature Specications

Operating 0°C to 35°C (32°F to 95°F)

Storage –40°C to 65°C (–40°F to 149°F)

Relative humidity

(maximum)

Specications

Operating 10 % to 90 % (non condensing)

Storage 5 % to 95 % (non condensing)

Altitude

(maximum)

Specications

Operating 0 m to 3048 m (0 ft to 10,000 ft)

Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)

Airborne

contaminant level

G1 as dened by ISA-71.04–1985

62 System specications

Hot key combinations

Table 5. Hot key combinations

Function key combination Latitude 7290

Fn+ESC Fn Toggle

Fn+ F1 Speaker Mute

Fn+ F2 Volume Down

Fn+ F3 Volume Up

Fn+ F4 Mic Mute

Fn+ F5 Num Lock

Fn+ F6 Scroll Lock

Fn+ F7 (optional) Increase keyboard back light brightness

Fn+ F8 Display Toggle (Win + P)

Fn+ F9 Search

Fn+ F10 Increase keyboard back light brightness

Fn+ F11 Print screen

Fn+ F12 Insert

Fn + Home WLAN on/o

Fn + End Sleep

Fn + up arrow Increase display brightness

Fn + down arrow Decrease display brightness

System specications 63

System Setup

Topics:

• Boot menu

• Navigation keys

• System setup options

• General options

• System conguration

• Video

• Security

• Secure boot

• Intel Software Guard Extensions

• Performance

• Power management

• Post behaviour

• Manageability

• Virtualization support

• Wireless screen options

• Maintenance

• System logs

• SupportAssist system resolution

• Updating the BIOS in Windows

• System and setup password

Boot menu

Press <F12> when the Dell™ logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics

and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.

This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot

menu does not make any changes to the boot order stored in the BIOS.

The options are:

• UEFI Boot:

• Windows Boot Manager

• Other Options:

• BIOS Setup

• BIOS Flash Update

• Diagnostics

• Change Boot Mode Settings

64 System Setup

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

system.

Keys Navigation

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

System setup options

NOTE: Depending on the notebook and its installed devices, the items listed in this section may or may not appear.

General options

Table 6. General

Option Description

System Information This section lists the primary hardware features of your computer.

The options are:

•System Information

•Memory Conguration

•Processor Information

•PCI Information

•Device Information

Battery information Displays the battery status and the type of AC adapter connected

to the computer.

Boot Sequence Allows you to change the order in which the computer attempts to

nd an operating system.

Windows Boot Manager—Default

Boot List Option

Allows you to change the boot list options.

Click one of the following options:

•Legacy

•UEFI—Default

System Setup 65

Option Description

Advanced Boot Options Allows you to Enable Legacy Option ROMs.

The options are:

•Enable Legacy Option ROMs—Default

•Enable Attempt Legacy Boot

UEFI Boot Path Security Allows you to control whether the system prompts the user to

enter the Admin password when booting to a UEFI boot path.

Click one of the following options:

•Always, Except Internal HDD—Default

•Always

•Never

Date/Time Allows you to set the date and time. The change to the system date

and time takes eect immediately.

System conguration

Table 7. System Conguration

Option Description

Integrated NIC This option allows pre-OS and early OS networking features to use

any enabled NICs.

•Enabled UEFI Network Stack

This options allow you to congure the integrated network

controller.

Click one of the following options:

•Disabled

•Enabled

•Enabled w/PXE—Default

SATA Operation Allows you to congure the operating mode of the integrated SATA

hard-drive controller.

Click one of the following options:

•Disabled

•AHCI

•RAID On—Default

NOTE: SATA is congured to support RAID

mode.

Drives Allows you to enable or disable various drives on board.

The options are:

•SATA-0

•SATA–1

•SATA–2

•M.2 PCIe SSD-0

66 System Setup

Option Description

All the options are set by default.

SMART Reporting This eld controls if the hard drive errors for the integrated drives

are reported during system startup. This technology is part of the

SMART(Self-Monitoring Analysis and Reporting Technology)

specication.

•Enable SMART Reporting

This option is not set by default.

USB Conguration Allows you to enable or disable the internal USB conguration.

The options are:

•Enable USB Boot Support

•Enable External USB Port

All the options are set by default.

Dell Type-C Dock Conguration Allows you to connect to Dell WD and TB family of docks.

Always Allow Dell Docks

This option is set by default.

USB PowerShare Allows you to congure the USB PowerShare feature behavior.

•Enable USB PowerShare

This option is not set by default.

Audio Allows you to enable or disable the integrated audio controller.

•Enable Audio

• Enable Microphone

• Enable Internal Speaker

All the options are set by default.

Keyboard Illumination This eld allows to choose the operating mode of the keyboard

illumination feature. The keyboard brightness level can be set from

0% to 100%. The options are:

•Disabled

•Dim

•Bright—Default

Keyboard Backlight Timeout on AC The Keyboard Backlight Timeout dims out with AC option. The main

keyboard illumination feature is not aected. Keyboard Illumination

will continue to support the various illumination levels. This eld has

an eect when the backlight is enabled.

The options are:

•5 seconds

•10 seconds—Default

•15 seconds

•30 seconds

•1 minute

•5 minutes

System Setup 67

Option Description

•15 minutes

•Never

Keyboard Backlight Timeout on Battery The Keyboard Backlight Timeout dims out with Battery option. The

main keyboard illumination feature is not aected. Keyboard

Illumination will continue to support the various illumination levels.

This eld has an eect when the backlight is enabled.

The options are:

•5 seconds

•10 seconds—Default

•15 seconds

•30 seconds

•1 minute

•5 minutes

•15 minutes

•Never

Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns o all light and

sound emissions in the system. To resume normal operation, press

Fn+F7 again.

•Enable Unobtrusive Mode

This option is disabled by default.

Miscellaneous devices Allows you to enable or disable various on board devices.

The options are:

•Enable Camera—Default

•Enable Secure Digital (SD) Card—Default

•Enable Hard Drive Free Fall Protection—Default

•Secure Digital (SD) Card Boot—Default

•Secure Digital (SD) Card Read-Only

Video

Table 8. Video

Option Description

LCD Brightness Allows you to set the panel brightness independently for battery

and AC power.

Security

Table 9. Security

Option Description

Admin Password Allows you to set, change, or delete the administrator(admin) password.

68 System Setup

Option Description

The entries to set password are:

•Enter the old password:

•Enter the new password:

•Conrm new password:

Click OK once you set the password.

NOTE: For the rst time login, "Enter the old password:" eld is marked to "Not set". Hence,

password has to be set for the rst time you login and then you can change or delete the

password.

System Password Allows you to set, change, or delete the System password.

The entries to set password are:

•Enter the old password:

•Enter the new password:

•Conrm new password:

Click OK once you set the password.

NOTE: For the rst time login, "Enter the old password:" eld is marked to "Not set". Hence,

password has to be set for the rst time you login and then you can change or delete the

password.

Strong Password Allows you to enforce the option to always set strong password.

•Enable Strong Password

This option is not set by default.

Password Conguration You can dene the length of your password. Min = 4, Max = 32

Password Bypass Allows you to bypass the System password and the Internal HDD password, when it is set, during a

system restart.

Click one of the options:

•Disabled—Default

•Reboot bypass

Password Change Allows you to change the System password when the administrator password is set.

•Allow Non-Admin Password Changes

This option is set by default.

Non-Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator

Password is set. If disabled the setup options are locked by the admin password.

•Allow Wireless Switch Changes

This option is not set by default.

UEFI Capsule Firmware

Updates

Allows you to update the system BIOS via UEFI capsule update packages.

•Enable UEFI Capsule Firmware Updates

This option is set by default.

System Setup 69

Option Description

TPM 2.0 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST.

The options are:

•TPM On—Default

•Clear

•PPI Bypass for Enable Commands—Default

•Attestation Enable—Default

•PPI Bypass for Disable Commands

•Key Storage Enable—Default

•PPI Bypass for Clear Commands

•SHA-256—Default

Click any one of the following:

•Enabled—Default

•Disabled

Computrace (R) Allows you to activate or disable the optional Computrace software.

The options are:

•Deactivate

•Disable

•Activate—Default

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

•Enable CPU XD Support

This option is set by default.

OROM Keyboard Access Allows you to determine whether users are able to enter the Option ROM Conguration screens via

hotkeys during boot. The options are:

Click one of the following options:

•Enabled—Default

•One Time Enable

•Disabled

Admin Setup Lockout Allows you to prevent users from entering Setup when an administrator password is set.

•Enable Admin Setup Lockout

This option is not set by default.

Master Password Lockout Allows you to disable master password support.

•Enable Master Password Lockout

This option is not set by default.

NOTE: Hard Disk password should be cleared before the settings can be changed.

SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protection.

•SMM Security Mitigation

This option is not set by default.

70 System Setup

Secure boot

Table 10. Secure Boot

Option Description

Secure Boot Enable Allows you to enable or disable the Secure Boot Feature.

Click one of the following options:

•Disabled

•Enabled—Default

Expert Key Management Allows you to enable or disable Expert Key Management.

•Enable Custom Mode

This option is not set by default.

The Custom Mode Key Management options are:

•PK—Default

•KEK

•db

•dbx

Intel Software Guard Extensions

Table 11. Performance

Option Description

Intel SGX Enable This elds species you to provide a secured environment for

running code/storing sensitive information in the context of the

main OS. The options are:

•Disabled

•Enabled

•Software Controlled—Default

Enclave Memory Size This option sets SGX Enclave Reserve Memory Size. The option

are:

•32 MB

•64 MB

•128 MB

This option is set by default.

System Setup 71

Performance

Table 12. Performance

Option Description

Multi Core Support This eld species whether the processor has one or all cores

enabled. The performance of some applications improves with the

additional cores.

•All

•1

•2

•3

NOTE: To enable Trusted Execution mode, all the cores

must be enabled.

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of

processor.

•Enable Intel SpeedStep

This option is set by default.

C-States Control Allows you to enable or disable the additional processor sleep

states.

•C states

This option is set by default.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the

processor.

•Enable Intel TurboBoost

This option is set by default.

Hyper-Thread Control Allows you to enable or disable the HyperThreading in the

processor.

•Disabled

•Enabled—Default

Power management

Table 13. Power Management

Option Description

AC Behaviour Allows you to enable or disable the computer from turning on automatically when an AC adapter is

connected.

•Wake on AC

72 System Setup

Option Description

This option is not set by default.

Enable Intel Speed Shift

Technology

Allows you to enable or disable Enable Intel Speed Shift Technology support.

•Enable Intel Speed Shift Technology

This option is set by default.

Auto On Time Allows you to set the time at which the computer must turn on automatically.

Click one of the following options:

•Disabled—Default

•Every Day

•Weekdays

•Select Days

USB Wake Support Allows you to enable USB devices to wake the system from standby.

•Enable USB Wake Support

•Wake on Dell USB-C Dock—Default

Wireless Radio Control Allows you to enable or disable the feature that automatically switches from wired or wireless networks

without depending on the physical connection.

•Control WLAN Radio

•Control WWAN Radio

This option is not set by default.

Wake on LAN/WLAN This option allows the computer to power up from the o state when triggered by a special LAN signal.

Wake-up from the Standby state is unaected by this setting and must be enabled in the operating

system. This feature only works when the computer is connected to AC power supply.

•Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up

signal from the LAN or wireless LAN.

•LAN Only - Allows the system to be powered on by special LAN signals.

•WLAN - Allows the system to be powered on by special LAN signals.

•LAN or WLAN - Allows the system to be powered on by special LAN or wireless LAN signals.

Default setting: Disabled

Block Sleep Allows you to block entering to sleep(S3 state) in OS Environment.

This option is not set by default.

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After

you enable this option, your system runs only in battery even if the AC is attached.

Advanced Battery Charge

Conguration

This option enables you to maximize the battery health. By enabling this option, your system uses the

standard charging algorithm and other techniques, during the non-work hours to improve the battery

health.

•Enable Advanced Battery Charge Mode

This option is not set by default.

Primary Battery Charge

Conguration

Allows you to select the charging mode for the battery. The options are:

•Adaptive—Default

•Standard

•ExpressCharge

System Setup 73

Option Description

•Primarily AC use

•ACustomdaptive

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE:

All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

Type-C Connector Power This option lets you set the maximum power that can be drawn from the Type-C connector.

•7.5 Watts—Default

•15 Watts

Post behaviour

Table 14. POST Behavior

Option Description

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power

adapters.

•Enable Adapter Warnings—Default

Keypad (Embedded) Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.

•Fn Key Only—Default

•By Numlock

NOTE: When setup is running, this option has no eect. Setup works in Fn Key Only

mode.

Numlock Enable Allows you to enable the Numlock option when the computer boots.

•Enable Numlock—Default

Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.

•Enable Fn Key Emulation

This option is set by default.

Fn Lock Options Allows you to let hot key combinations <Fn> + <Esc> toggle the primary behavior of F1-F12, between

their standard and secondary functions. If you disable this option, you cannot toggle dynamically the

primary behavior of these keys.

•Fn Lock—Default

Choose any one option:

•Lock Mode Disable/Standard—Default

•Lock Mode Enable/Secondary

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

•Minimal—Default

•Thorough

74 System Setup

Option Description

•Auto

Extended BIOS POST Time Allows you to create an additional preboot delay. The options are:

•0 seconds—Default

•5 seconds

•10 seconds

Full Screen Logo This option will display full screen logo if your image match screen resolution

•Enable Full Screen Logo

This option is not set by default.

Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected.

•Prompt on Warnings and Errors

•Continue on Warnings

•Continue on Warnings and Errors

Manageability

Table 15. Manageability

Option Description

USB Provision Allows you to provision Intel AMT using the local provisioning le via

a USB storage device.

•Enable USB Provision

NOTE: When disabled, provisioning Intel AMT from a USB

storage device is blocked.

This option is not set by default.

MEBx Hotkey Allows you to specify if the MEBx Hotkey function should be

enabled when the system boots

•Enable MEBx Hotkey

This option is set by default.

Virtualization support

Table 16. Virtualization Support

Option Description

Virtualization This option species whether a Virtual Machine Monitor (VMM) can utilize the additional hardware

capabilities provided by the Intel Virtualization technology.

•Enable Intel Virtualization Technology

System Setup 75

Option Description

This option is set by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware

capabilities provided by the Intel Virtualization technology for direct I/O.

•Enable VT for Direct I/O

This option is set by default.

Trusted Execution Allows you to specify whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional

hardware capabilities provided by the Intel Trusted Execution Program.

•Trusted Execution

This option is not set by default.

Wireless screen options

Table 17. Wireless screen options

Option Description

Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:

•WWAN

•GPS (on WWAN Module)

•WLAN/WiGi

•Bluetooth

All the options are set by default.

Wireless Device Enable Allows you to enable or disable the internal wireless devices.

•WWAN/GPS

•WLAN

•Bluetooth

All the options are set by default.

Maintenance

Table 18. Maintenance

Option Description

Service Tag Displays the service tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set.

This option is not set by default.

BIOS Downgrade Allows you to ash previous revisions of the system rmware.

•Allow BIOS Downgrade

This option is set by default.

76 System Setup

Option Description

Data Wipe Allows you to securely erase data from all internal storage devices.

•Wipe on Next Boot

This option is not set by default.

Bios Recovery BIOS Recovery from Hard Drive—This option is set by default. Allows you to recover the corrupted BIOS

from a recovery le on the HDD or an external USB key.

BIOS Auto-Recovery— Allows you to recover the BIOS automatically.

NOTE: BIOS Recovery from Hard Drive eld should be enabled.

Always Perform Integrity Check—Performs integrity check on every boot.

System logs

Table 19. System Logs

Option Description

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

•Clear Log

This option is not set by default.

Thermal Events Allows you to view and clear the System Setup (Thermal) events

•Clear Log

This option is not set by default.

Power Events Allows you to view and clear the System Setup (Power) events.s

•Clear Log

This option is not set by default.

SupportAssist system resolution

Table 20. SupportAssit System Resolution

Option Description

Auto OS Recovery

Threshold

The Auto OS Recovery Threshold setup option controls the automatic boot ow for Support Assist

System Resolution Console and Dell OS Recovery tool.

Click one of the following options:

•OFF

•1

•2—Default

•3

System Setup 77

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure

that your computer battery is fully charged and connected to a power outlet

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS

update is completed.

1 Restart the computer.

2 Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• Click Detect Product and follow the instructions on screen.

3 If you are unable to detect or nd the Service Tag, click Choose from all products.

4 Choose the Products category from the list.

NOTE: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.

6 Click Get drivers and click Drivers and Downloads.

The Drivers and Downloads section opens.

7 Click Find it myself.

8 Click BIOS to view the BIOS versions.

9 Identify the latest BIOS le and click Download.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

NOTE: It is recommended not to update the BIOS version for more than three revisions. For example: If you want to update the

BIOS from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

Updating BIOS on systems with bitlocker enabled

CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the

BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If

the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on

this subject, see Knowledge Article: http://www.dell.com/support/article/us/en/19/SLN153694/updating-bios-on-systems-

with-bitlocker-enabled

Updating your system BIOS using a USB ash drive

If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS le using another system and save

it to a bootable USB Flash Drive.

NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: http://

www.dell.com/support/article/us/en/19/SLN143196/how-to-create-a-bootable-usb-ash-drive-using-dell-diagnostic-

deployment-package--dddp-

1 Download the BIOS update .EXE le to another system.

2 Copy the le e.g. O9010A12.EXE onto the bootable USB Flash drive.

3 Insert the USB Flash drive into the system that requires the BIOS update.

4 Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.

78 System Setup

5 Using arrow keys, select USB Storage Device and click Return.

6 The system will boot to a Diag C:\> prompt.

7 Run the le by typing the full lename e.g. O9010A12.exe and press Return.

8 The BIOS Update Utility will load, follow the instructions on screen.

Figure 4. DOS BIOS Update Screen

Updating the Dell BIOS in Linux and Ubuntu environments

If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.com/support/article/us/en/19/

SLN171755/updating-the-dell-bios-in-linux-and-ubuntu-environments.

Flashing the BIOS from the F12 One-Time boot menu

Updating your system BIOS using a BIOS update .exe le copied to a FAT32 USB key and booting from the F12 one time boot menu.

BIOS Update

You can run the BIOS update le from Windows using a bootable USB key or you can also update the BIOS from the F12 One-Time boot

menu on the system.

Most Dell systems built after 2012 have this capability and you can conrm by booting your system to the F12 One-Time Boot Menu to see

if BIOS FLASH UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option.

NOTE: Only systems with BIOS Flash Update option in the F12 One-Time Boot Menu can use this function.

Updating from the One-Time Boot Menu

To update your BIOS from the F12 One-Time boot menu, you will need:

• USB key formatted to the FAT32 le system (key does not have to be bootable)

• BIOS executable le that you downloaded from the Dell Support website and copied to the root of the USB key

• AC power adapter connected to the system

• Functional system battery to ash the BIOS

Perform the following steps to execute the BIOS update ash process from the F12 menu:

System Setup 79

CAUTION: Do not power o the system during the BIOS update process. Powering o the system could make the system fail to

boot.

1 From a power o state, insert the USB key where you copied the ash into a USB port of the system .

2 Power on the system and press the F12 key to access the One-Time Boot Menu, Highlight BIOS Flash Update using the arrow keys

then press Enter.

3 The Bios ash menu will open then click the browse button.

4 The E5450A14.exe le is shown as an example in the following screenshot. The actual le name may vary.

80 System Setup

5 Once the le is selected, it will show in the le selection box and you can click the OK button to continue.

6 Click the Begin Flash Update button.

System Setup 81

7 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the ash.

8 At this point the BIOS ash will execute, the system will reboot and then the BIOS ash will start and a progress bar will show the

progress of the ash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and

the ash process could take as long as 10 minutes. Generally this process takes two to three minutes.

82 System Setup

9 Once complete, the system will reboot and the BIOS update process is completed.

System and setup password

You can create a system password and a setup password to secure your computer.

Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

System Setup 83

5 Press Y to save the changes.

The computer reboots.

Deleting or changing an existing system and or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or

Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.

To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the

System and/or Setup password, conrm the deletion when promoted.

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboots.

84 System Setup

Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Topics:

• Supported operating systems

• Downloading drivers

• Downloading the chipset driver

• Intel chipset drivers

• Video driver

• Audio driver

• Network drivers

• USB driver

• Storage driver

• Other drivers

Supported operating systems

The topic lists the operating systems supported for .

Table 21. Supported operating systems

Supported operating systems Description

Windows 10 • Microsoft Windows 10 Pro 64-bit

• Microsoft Windows 10 Home 64-bit

Other • Ubuntu 16.04 LTS SP1 64-bit

• NeoKylin v6.0 64-bit

Downloading drivers

1 Turn on the notebook.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your notebook, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your notebook.

6 Scroll down the page and select the driver to install.

7 Click Download File to download the driver for your notebook.

8 After the download is complete, navigate to the folder where you saved the driver le.

9 Double-click the driver le icon and follow the instructions on the screen.

Software 85

Downloading the chipset driver

1 Turn on the laptop.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your laptop, and then click Submit.

NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your laptop.

6 Scroll down the page, expand Chipset, and select your chipset driver.

7 Click Download File to download the latest version of the chipset driver for your laptop.

8 After the download is complete, navigate to the folder where you saved the driver le.

9 Double-click the chipset driver le icon and follow the instructions on the screen.

Intel chipset drivers

Verify if the Intel chipset drivers are already installed in the laptop.

86 Software

Video driver

Verify if the video driver is already installed in the system.

Software 87

Audio driver

Verify if audio drivers is already installed in the system.

Network drivers

This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation.

USB driver

Verify if the USB drivers are already installed in the system.

Storage driver

Verify if the storage controller drivers are installed in the system.

88 Software

Other drivers

This section lists driver details for all the other components in the Device Manager.

Security device driver

Verify if the security device driver is installed in the system.

HID

Verify if the HID driver is installed in the system.

Control Vault Device

Verify if the control vault device driver is installed in the system.

Smart card reader

Verify if the smart card reader drivers are installed in the system.

Software 89

Image device driver

Verify if the image device driver is installed in the system.

90 Software

Troubleshooting

Dell Enhanced Pre-Boot System Assessment — ePSA

diagnostic 3.0

You can invoke the ePSA diagnostics by performing either of the following steps:

• Press the F12 key when the system boots and choosing Diagnostics option.

• Press Fn+PWR when the system boots.

For more details, see Dell EPSA Diagnostic 3.0.

Real Time Clock reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and

Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o

state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release

the power button.

NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the

RTC reset process is aborted.

The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are

unaected by the RTC reset:

• Service Tag

• Asset Tag

• Ownership Tag

• Admin Password

• System Password

• HDD Password

• Key Databases

• System Logs

The following items may or may not reset based on your custom BIOS setting selections:

• The Boot List

• Enable Legacy OROMs

• Secure Boot Enable

• Allow BIOS Downgrade

Troubleshooting 91

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,

bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services

may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Go to Dell.com/support.

2 Select your support category.

3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4 Select the appropriate service or support link based on your need.

92 Contacting Dell

Table of Contents

DELL 5290 User Manual

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