Table of Contents
- Working on your computer
- Technology and components
- Disassembly and reassembly
- Troubleshooting
- Getting help
DELL 5530 User Manual
Displayed below is the user manual for 5530 by DELL which is a product in the Notebooks category. This manual has pages.
Related Manuals
Precision 5530
Service Manual
Regulatory Model: P56F
Regulatory Type: P56F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2018 - 04
Rev. A00
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.Dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
CAUTION: System will shut down if side covers are removed while the system is running. The system will not power on if the side
cover is removed.
CAUTION: System will shut down if side covers are removed while the system is running. The system will not power on if the side
cover is removed.
CAUTION: System will shut down if side covers are removed while the system is running. The system will not power on if the side
cover is removed.
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your computer or
remove the side cover.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds to
turn them o.
1
Working on your computer 3
Before working inside your computer
1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Replace the battery.
2 Replace the base cover.
3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
5 Connect your computer and all attached devices to their electrical outlets.
6 Turn on your computer.
4Working on your computer
Technology and components
This chapter details the technology and components available in the system.
Topics:
• Processors
• Chipset
• Memory features
• Display
• Hard drive
• USB features
• HDMI 1.4- HDMI 2.0
Processors
The Precision 5530 is shipped with Intel 8th generation core processor technology. Processors supported on this platform are:
8th Generation:
Intel Core i9 (6-core 2.9GHz, 4.8GHz Turbo, 12MB 45W, w/ Intel UHD Graphics 630)
Intel Core i7 (6-core 2.6GHz, 4.3GHz Turbo, 9MB 45W, w/ Intel UHD Graphics 630)
Intel Core i5 (4-core 2.3GHz, 4.0GHz Turbo, 8MB 45W, w/ Intel UHD Graphics 630)
Intel Xeon E-2176M (6-core 2.7GHz, 4.4GHz Turbo, 12MB 45W, w/ Intel UHD Graphics P630)
NOTE: The clock speed and performance varies depending on the workload and other variables.
Chipset
The chipset is Intel CM246.
Identifying chipset in device manager on Windows 10
NOTE: The Chipset information displayed is a generic image and may be dierent from what is displayed.
1 Type Device Manager in the Ask me anything eld.
Device Manager window appears.
2 Expand System Devices and search for the chipset.
2
Technology and components 5
Memory features
The Precision 5530 supports the following memory congurations:
• 32 GB 2666 MHz DDR4—2x16G
• 16 GB 2666 MHz DDR4—1x16G
• 16 GB 2666 MHz DDR4—2x8G
• 8 GB 2666 MHz DDR4—1x8G
• 8 GB 2666 MHz DDR4—2x4G
Verifying system memory
Windows 10
1 Click the Windows button and select All Settings > System .
2 Under System, click About.
Verifying system memory in setup
1 Turn on or restart your tabletnotebookdesktop.
2 When the Dell logo appears, press F2.
Entering BIOS setup message appears.
3 On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.
6Technology and components
Testing memory using ePSA
1 Turn on or restart your computer.
2 Press F12 or press Fn+PWR to invoke the ePSA diagnostics.
The PreBoot System Assessment (PSA) starts on your computer.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the login screen/desktop
screen. Turn o the computer and try again.
If the memory test results in 25 or less errors, then the RMT basic feature automatically xes the issues. The test will indicate a pass result
since the defect(s) have been removed. If the memory test results in 26 - 50 errors, the RMT basic feature masks the defective memory
blocks and results in pass with no memory replacement requirement. If the memory test results in more than 50 errors, then the test is
stalled and the result indicates that memory module replacement is required.
Display
Display section details on identifying the display adapter from the display manager along with steps on how change the screen resolution. It
also contains information about connecting multiple monitors.
Identifying display adapter
1 Type Device manager in the Ask me anything eld.
The Display Manager window is displayed.
2 Expand the Display adapters.
The display adapter information is displayed.
Figure 1. display adapter
Changing the screen resolution
1 Right click on the desktop and select Display Settings.
2 Tap or click the Advanced display settings.
3 Select the required resolution from the drop-down list and tap Apply.
Technology and components 7
Connecting to external display devices
Follow these steps to connect your computer to an external display device:
1 Ensure that the projector is turned on and plug the projector cable into a video port on your computer.
2 Press the Windows logo+P key.
3 Select one of the following modes:
• PC screen only
• Duplicate
• Extend
• Second Screen only
NOTE: For more information, see the document that is shipped with your display device.
Hard drive
This section explains how to identify the hard drive type installed in the system.
Identifying storage device in Windows 10
1 Type Device Manager in I'm Cortana, Ask me anything eld.
The Device Manager window is displayed.
2 Click Disk Drives.
The storage devices installed in the system are displayed.
USB features
Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplied the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
8Technology and components
Table 1. USB evolution
Type Data Transfer Rate Category Introduction Year
USB 3.0/USB 3.1 Gen
1Port
5 Gbps Super Speed 2010
USB 2.0 480 Mbps High Speed 2000
USB 3.1 Gen 2 10 Gbps Super Speed 2013
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)
For years, the USB 2.0 has been rmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
nally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:
• Higher transfer rates (up to 5 Gbps)
• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
• New power management features
• Full-duplex data transfers and support for new transfer types
• Backward USB 2.0 compatibility
• New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Speed
Currently, there are 3 speed modes dened by the latest USB 3.0/USB 3.1 Gen 1 specication. They are Super-Speed, Hi-Speed and Full-
Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specication retains Hi-Speed, and Full-Speed USB mode,
commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for dierential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of dierential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
Technology and components 9
With today's ever increasing demands placed on data transfers with high-denition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will nd its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives
• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 species new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
10 Technology and components
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has conrmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.
HDMI 1.4- HDMI 2.0
This topic explains the HDMI 1.4/2.0 and its features along with the advantages.
HDMI (High-Denition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-denition video, plus multichannel digital audio on
a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
HDMI 1.4- HDMI 2.0 Features
•HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable
•Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,
eliminating the need for a separate audio cable
•3D - Denes input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
•Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type
•Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
•4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems
used in many commercial movie theaters
•HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
•Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of
the motoring environment while delivering true HD quality
Advantages of HDMI
• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-eective manner
• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
Technology and components 11
Disassembly and reassembly
Base cover
Removing the Base Cover
1 Follow the procedures in Before Working Inside Your Computer.
2 Close the display and turn the computer over.
3 Turn the system badge ap over and then remove the M2x3 T5 (10), M2x8 (2) screws that secure the base cover to the computer
[1,2].
NOTE: Use a Torx #5 screwdriver for the base screws and a Philips screwdriver for the two M2x8 screws inside the badge
ap.
4 Pry the edges of the base cover and lift it to remove it from the computer.
3
12 Disassembly and reassembly
Installing the Base Cover
1 Place the base cover on the computer and snap it in place.
2 Tighten the M2x3 T5 (10), M2x8 (2) screws to secure the base cover to the computer.
NOTE: Ensure you use a Torx #5 screwdriver for the base screws and a Philips screwdriver for the two M2x8 system badge
screws.
3 Turn the system badge ap over and snap it in place.
4 Follow the procedures in After Working Inside Your Computer.
Battery
Removing the Battery
NOTE: Discharge the battery as much as possible before removing from the system. This can be done by disconnecting the A/C
adapter from the system (while the system is turned on) to allow the system to drain the battery.
NOTE: System shipped with 3-Cell battery has 4 screws, the hard drive will be part of the conguration (Optional).
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the base cover
3 Perform the following steps to remove the battery:
a Disconnect the battery cable from the system board [1].
b Remove the M2x4 (7) screws that secure the battery to the computer [2].
c Lift the battery o the computer [3].
•Do not apply pressure to the surface of the battery
•Do not bend
•Do not use tools of any kind to pry on or against the battery
• If a battery cannot be removed within the constraints above, please contact Dell technical support
Disassembly and reassembly 13
Installing the Battery
1 Place and align the battery in the battery bay.
2 Tighten the M2x4 (7) screws that secure the battery to the computer.
3 Connect the battery cable to the system board.
4 Install the base cover.
5 Follow the procedures in After Working Inside Your Computer.
PCIe Solid State Drive (SSD)
Removing M.2 Solid State Drive -SSD
1 Follow the procedures in Before Working Inside Your Computer
2 Remove the:
abase cover
bbattery
3 Remove the M2x3 (1) screw that secures the M.2 solid-state drive (SSD) to the system board [1].
4 Lift the M.2 solid-state drive (SSD) from the system board [2].
14 Disassembly and reassembly
5 Pull the SSD card thermal pad to access the bare SSD card.
Installing M.2 Solid State Drive -SSD
1 Adhere the thermal pad to the M.2 solid-state drive.
NOTE: The thermal pad is applicable only for a PCIe SSD card.
2 Slide the M.2 solid-state drive at an angle into the solid-state drive slot.
3 Press the other end of the solid-state drive down and replace the M2x3 (1) screw that secures the solid-state drive to the system
board.
4 Install the:
abattery
Disassembly and reassembly 15
bbase cover
5 Follow the procedures in After Working Inside Your Computer.
Speaker
Removing the Speakers
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps to remove the speaker:
a Disconnect the speaker cable from the system board [1].
b Remove the M2x2 (4) screws that secure the speakers to the computer [2].
c Lift the speakers, along with the speaker cable, o the computer [3].
Installing the Speakers
1 Using the alignment posts, place the speakers on the palm-rest assembly.
2 Replace the M2x2 (4) screws that secure the speakers to the palm-rest assembly.
3 Route the speaker cables through the routing guides on the palm-rest assembly.
4 Connect the speaker cable to the system board.
5 Install the:
abattery
bbase cover
6 Follow the procedures in After Working Inside Your Computer.
16 Disassembly and reassembly
Hard drive
Removing 2.5 inch Hard Drive -optional
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
NOTE: System shipped with 3-Cell battery, the hard drive will be part of the conguration
(Optional).
3 Perform the following steps to remove the hard-drive bracket from the computer:
a Remove the M2x4 (4) screws securing the hard-drive bracket to the computer [1].
b Lift the hard-drive cage [2] o the hard drive assembly [3].
4 Perform the following steps to remove the hard-drive:
a Disconnect the hard-drive cable from the system board [1].
b Lift the hard drive o the palm rest assembly [2].
Disassembly and reassembly 17
5 Disconnect the hard drive interposer from the hard drive assembly and then remove the hard drive covers away from the hard drive
[1,2].
Installing the Hard Drive -optional
1 Replace the hard-drive covers on the hard drive.
2 Connect the hard-drive interposer to the hard-drive assembly.
3 Place the hard-drive assembly on the palm-rest assembly.
4 Connect the hard-drive cable to the system board.
5 Align the screw holes on the hard-drive cage with the screw holes on the hard-drive assembly.
6 Replace the M2x4 (4) screws that secure the hard-drive cage to the palm-rest assembly.
7 Install the:
abattery
bbase cover
8 Follow the procedures in After Working Inside Your Computer.
18 Disassembly and reassembly
Keyboard
Removing the Keyboard
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
cfans
dheatsink assembly
eSSD
fmemory modules
gsystem board
3 Perform the following steps to disconnect the keyboard and backlight connectors from the computer.
a Lift up the latch [1] and the disconnect the cables from the connectors [2].
b Peel back the screw shields [3].
4 Un-route the Keyboard cable [1] and then remove the M1.6 x 1.5 (31) screws that secure the keyboard to the computer [2].
Disassembly and reassembly 19
5 Disconnect the cable from the connector on the system board.
6 Remove the screw (2) that secures the keyboard pad to the system board.
7 Lift and remove the keyboard from the system chassis.
20 Disassembly and reassembly
Installing the Keyboard
1 Adhere the Mylar to the keyboard.
2 Align the screw holes on the keyboard with the screw holes on the palm-rest assembly.
3 Replace the M1.6 x 1.5 (31) screws that secure the keyboard to the palm-rest assembly.
4 Adhere the Mylar to the screws that secure the keyboard to the palm-rest assembly.
5 Connect the keyboard cable and keyboard-backlight cable to the keyboard-controls board.
6 Install the:
aSystem Board
bHard drive
cBase cover
7 Follow the procedures in After Working Inside Your Computer.
WLAN card
Removing the WLAN Card
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps to remove the WLAN card:
Disassembly and reassembly 21
a Remove the captive screw to release the bracket that secures the WLAN card to the computer [1] and lift the bracket away
from the computer [2].
b Disconnect the antenna cables from the WLAN card [3].
c Slide and remove the WLAN card from its connector on the board [4].
Installing the WLAN Card
1 Align the notch on the WLAN card with the tab on the WLAN-card connector on the system board.
2 Align the bracket which secures the WLAN card to the palmrest assembly.
3 Connect the antenna cables to the WLAN card.
CAUTION: To avoid damage to the WLAN card, do not place any cables under it.
NOTE: The color of the antenna cables is visible near the tip of the cables. The antenna-cable color scheme for the WLAN
card supported by your computer is as follows:
Table 2. Antenna-Cable Color Scheme for the WLAN Card
Connectors on the WLAN card Antenna-cable color
Main (white triangle) white
Auxiliary (black triangle) black
Multiple input, multiple output (grey triangle) Grey (optional)
4 Tighten the captive screw to secure the bracket and the WLAN card to the palmrest assembly.
5 Install the:
aBattery
bBase cover
6 Follow the procedures in After Working Inside Your Computer
22 Disassembly and reassembly
Memory modules
Removing the Memory Modules
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Pry the securing clips away from the memory module until it pops-up [1]. Then, remove the memory module from its connector on the
system board [2].
Installing the Memory Modules
1 Insert the memory module into the memory socket.
2 Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and re-install it.
3 Install the:
aBattery
bBase cover
4 Follow the procedures in After Working Inside Your Computer.
Heat sink assemblyassembly
Removing the Heatsink
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
CAUTION: The heat sink may become hot during normal operation. Allow sucient time for the heat sink to cool before you
touch.
Disassembly and reassembly 23
NOTE: The Heatsink removal screw may vary depending upon the type of Heatsink installed.
abase cover
bbattery
3 Remove the M2x3 (5) screws that secure the heatsink to the system board.
NOTE: Ensure to remove the screws in the order (1,2,3,4,5). See the printed image number order on the top of heatsink.
4 Lift the heatsink away from the system board [2].
Installing the Heatsink
1 Align the heatsink with the screw holes on the system board.
2 Replace the M2x3 (5) screws to secure the heatsink to the system board.
NOTE: Ensure to replace the screws in the order (1,2,3,4,5). See the printed image number order on the top of heatsink
3 Install the:
aBattery
bBase cover
4 Follow the procedures in After Working Inside Your Computer
System fan
Removing the Fans
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
24 Disassembly and reassembly
3 Perform the following steps to remove the left video-card fan:
a Release the Mylar tape that secures the cable to the system board [1].
b Disconnect the fan cable from the system board [2]
c Remove the M2x4 (2) screws that secure the fan to the system board [3].
d Lift the fan away from the computer [4]
4 Perform the following steps to remove the right system fan:
a Remove the M2x4 (2) screws and lift the metal bracket that holds the left video-card fan to the system board [1].
b Lift the metal bracket that secures the DisplayPort over Type-C [2].
Disassembly and reassembly 25
c Disconnect the display cable from the system board [1].
d Un-route the display cable from the restraints [2]
e Disconnect the system fan cable from the system board [3].
f Remove the M2x4 (2) screws that secure the system fan to the system board [4].
g Lift the fan away from the laptop [5].
26 Disassembly and reassembly
Installing the Fans
1 Perform the following steps to install the system fan:
a Align the screw holes on the left fan with the screw holes on the palm-rest assembly.
b Connect the left fan cable to the system board.
c Route the display cable through the routing guides on the left fan.
d Replace the M2x4 (2) screws that secure the left fan to the system board.
e Align the right fan to the system board.
f Route the touch-screen cable through the routing guides on the right fan.
g Connect the touch-screen cable to the system board.
h Connect the fan cable to the connector to the system board.
i Replace the Mylar tape that secures the cable to the system board
j Align the metal brackets that secure touch-screen cable and DisplayPort Over Type-C cable.
k Replace the M2x4 (2) screws that secure the metal brackets and right fan to the system board.
a Install the Base cover
2 Follow the procedures in After Working Inside Your Computer.
Disassembly and reassembly 27
Power connector port
Removing the DC-in Connector
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps to remove the I/O board:
a Disconnect the DC-in cable from the connector to the system board [1].
b Remove the M2x3 screw that secures the DC-in connector to the computer [2].
c Lift the DC-in connector from the computer [3].
Installing the DC-in Adapter Port
1 Place the DC-in adapter port into the slot on the palm-rest assembly.
2 Route the power-adapter port cable through its routing guides on the palm-rest assembly.
3 Replace the M2x3 screw that secures the power-adapter port to the palm-rest assembly.
4 Connect the power-adapter port cable to the system board.
5 Install the:
aBattery
bBase cover
6 Follow the procedures in After Working Inside Your Computer.
Audio board
Removing Audio board
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
28 Disassembly and reassembly
abase cover
bbattery
cWLAN card
dhard drive
efans
fheatsink assembly
gmemory modules
hsystem board
3 Perform the following steps to remove the audio board:
a Turn the system board over.
b Remove the M2x3 (2) screws that secure the audio board to the system board [1].
c Lift up the audio board [2].
Installing audio board
1 Align the audio port in the slot of the system board.
2 Replace the M2x3 (2) screws to secure the audio board to the system board.
3 Turn the system board over.
4 Install the:
aSystem Board
bMemory
cHeatsink assembly
dFans
Disassembly and reassembly 29
eHard drive
fWLAN card
gBattery
hBase cover
5 Follow the procedures in After Working Inside Your Computer.
Coin-cell battery
Removing the Coin-Cell Battery
1 Follow the procedures in Before Working Inside Your Computer.
CAUTION: Removing the coin-cell battery re-sets the BIOS settings to default. It is recommended that you note the BIOS
settings before removing the coin-cell battery.
2 Remove the:
abase cover
bbattery
cWLAN card
dhard drive
efans
fheatsink assembly
gmemory modules
hsystem board
3 Perform the following steps to remove the coin-cell battery:
a Turn the system board over.
b Disconnect the coin-cell battery cable from the system board [1].
c Lift up the coin-cell battery [2].
30 Disassembly and reassembly
Installing the Coin-Cell Battery
1 Replace the coin-cell battery in its slot in the computer.
2 Connect the coin-cell battery cable to the system board.
3 Turn the system board over.
4 Install the:
aSystem Board
bMemory
cHeatsink assembly
dFans
eHard drive
fWLAN card
gBattery
hBase cover
5 Follow the procedures in After Working Inside Your Computer.
Power button
Removing power button
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps to remove the power button:
NOTE: There are two power button options:
• Power button function with light indicator.
• Power button with ngerprint reader function without light indicator.
(optional)
a Remove the M2x4 (2) screws that secure the power button module to the system board [1].
b Lift the power button away from the system chassis [2].
Disassembly and reassembly 31
Installing power button
1 Align the power button into the slot on the system chassis.
2 Replace the M2x4 (2) screws that secure the power button to the system board.
3 Install the:
aBattery
bBase cover
4 Follow the procedures in After Working Inside Your Computer.
Power button with ngerprint reader -optional
Removing power button with ngerprint reader
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps to remove the power button:
a Remove the M2x4 (2) screws that secure the power button to the system board [1].
32 Disassembly and reassembly
NOTE: There are two power button options:
• Power button function with light indicator.
• Power button with ngerprint reader function without light indicator (optional).
b Release the Mylar tape that secures the power button board to the system chassis [2].
c Remove the M2x3 screw that secures the power button board to the system chassis [3].
d Disconnect and release the adhesive data cable from the system chassis [4]
e Lift the power button board away from the system chassis [5].
Installing power button with ngerprint reader
1 Place the power button into the slot on the system chassis.
NOTE: There are two power button options:
• Power button function with light indicator.
• Power button with ngerprint reader function without light indicator (optional).
2 Connect the adhesive data cable to the system chassis .
3 Replace the M2x3 screw that secures the power button board to the system chassis.
4 Replace the Mylar tape that secures the power button board to the system chassis.
5 Replace the M2x4 (2) screws that secure the power button to the system board.
6 Install the:
Disassembly and reassembly 33
aBattery
bBase cover
7 Follow the procedures in After Working Inside Your Computer.
Display Assembly
Removing the Display Assembly
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
3 Perform the following steps:
a Release the Mylar tape that secures the display cable to the system board [1].
b Lift the latch and disconnect the display cable from the connector on the system board [2].
c Release the Mylar tape that secures the display cable to the system board [3].
d Remove the M2x4 (2) screws and lift the metal bracket that holds the left video-card fan to the system board [4].
e Un-route the display cable from the restraints clips [5]
f Disconnect the display cable from the system board [6].
4 To remove the display assembly:
a Place the computer at the edge of a at surface and remove the M2.5x5 (6) screws securing the display assembly to the
system chassis [1].
b Lift the display assembly away from the system chassis [2].
34 Disassembly and reassembly
Installing the Display Assembly
1 Place the palm-rest assembly at the edge of the table with the speakers facing away from the edge.
2 Align the screw holes on the palm-rest assembly with the screw holes on the display hinges.
3 Replace the M2.5 x 5 (6) screws that secure the display hinges to the palm-rest assembly.
4 Route thetouchscreen cable through the routing guides on the fan.
5 Connect thetouchscreen cable and display cable to the system board.
6 Replace the screw (2) that secures the display-cable bracket to the system board.
7 Install the:
aBattery
bBase cover
8 Follow the procedures in After Working Inside Your Computer
Antenna
Disassembly and reassembly 35
Removing antenna
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
cWLAN card
ddisplay assembly
3 Gently place the system on a at surface .
4 Rotate the hinges to angle 45° to release the antenna cable.
5 Slide and lift the antenna cover away from the display assembly.
36 Disassembly and reassembly
6 To remove the antenna module:
a Remove the copper tapes that secure the antenna module [1].
b Remove the M2x4 (4) screws and lift the metal brackets that secure the antenna cable [2,3].
Disassembly and reassembly 37
Installing the antenna cover
1 Replace the antenna cover on the display assembly.
2 Turn the display hinges to the normal position.
3 Install the:
aDisplay assembly
bWLAN card
cBattery
dBase cover
4 Follow the procedures in After Working Inside Your Computer.
System board
Removing the System Board
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
cfans
dheatsink assembly
eWLAN
fhard drive (optional)
gkeyboard
hSSD
imemory modules
NOTE: Your computer’s Service Tag is located under the system badge ap. You must enter the Service Tag in the BIOS
after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can re-
connect them correctly after you replace the system board.
3 To remove the system board:
a Lift the latch and disconnect the touchpad cable [1].
b Lift the latch and disconnect the keyboard controller board cable [2].
c Disconnect the power connector port cable from the system board [3].
d Disconnect the speaker cable from the connector from the system board [4].
e Peel the adhesive tape and lift the latch to remove the ngerprint cable [5]
f Lift the plastic lever and disconnect the display touchscreen cable [6]
g Peel the adhesive tape to release the touch screen cable.
38 Disassembly and reassembly
4 Perform the following steps to remove the system board from the chassis:
a Remove the M2x4 (4) screws that secure the system board to the computer [1].
b Lift the system board from the computer [2].
Disassembly and reassembly 39
Installing the System Board
1 Align the system board on the computer.
2 Replace the M2x4 (4) screws that secure the system board to the palm-rest assembly.
3 Connect the power-adapter port cable, speaker cable, keyboard-control board cable, touchpad cable, and touch-screen cable to the
system board.
4 Connect the display cable to the system board.
5 Align the display-cable bracket with the screw hole on the system board and replace the screw (2).
6 Install the:
aMemory
bSSD
cKeyboard
dHeatsink assembly
eFans
fHard drive(optional)
gWLAN card
hBattery
iBase cover
7 Follow the procedures in After Working Inside Your Computer.
40 Disassembly and reassembly
Palm rest
Removing the Palm rest Assembly
1 Follow the procedures in Before Working Inside Your Computer.
2 Remove the:
abase cover
bbattery
cWLAN card
dhard drive
efans
fspeakers
gheatsink assembly
hmemory modules
isystem board
jdisplay assembly
kpower adapter port
lkeyboard
3 After performing the above steps, we are left with the palm rest assembly.
Disassembly and reassembly 41
Table 3. Palm rest options
Figure 2. Power button with light indicator
42 Disassembly and reassembly
Figure 3. Fingerprint reader function without light indicator
Installing the Palm rest Assembly
1 Align the palm rest assembly on the display assembly.
2 Tighten the screws to secure the display hinges to the palm rest assembly.
3 Press down on the palm rest assembly to close the display.
4 Install the:
a keyboard
b system board
c power adapter port
d display assembly
e fans
f heatsink assembly
g speakers
h WLAN card
i hard drive
j memory modules
k battery
l base cover
5 Follow the procedures in After Working Inside Your Computer.
Disassembly and reassembly 43
Troubleshooting
Enhanced Pre-Boot System Assessment — ePSA
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA Diagnostics
1 Invoke diagnostics boot by either of the methods suggested above
2 Once on one time boot menu use up/down arrow key to navigate to ePSA or diagnostics and press <return> key to launch
Fn+PWR will ash diagnostics boot selected on screen and launch ePSA/diagnostics directly.
3 On the boot menu screen, select the Diagnostics option.
4 Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed and will be tested
5 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
To run a diagnostic test on a specic device
1 Press Esc and click Yes to stop the diagnostic test.
2 Select the device from the left pane and click Run Tests.
3 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
4
44 Troubleshooting
Getting help
Contacting Dell
NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
5
Getting help 45