Table of Contents
- Inspiron 27 7000 Service Manual
- Before working inside your computer
- After working inside your computer
- Technical overview
- Removing the back cover
- Replacing the back cover
- Removing the stand
- Replacing the stand
- Removing the hard drive
- Replacing the hard drive
- Removing the inner frame
- Replacing the inner frame
- Removing the camera
- Replacing the camera
- Removing the microphones
- Replacing the microphones
- Removing the power-button board
- Replacing the power-button board
- Removing the front bezel
- Replacing the front bezel
- Removing the media-card reader
- Replacing the media-card reader
- Removing the side I/O-board
- Replacing the side I/O-board
- Removing the system-board shield
- Replacing the system-board shield
- Removing the fan
- Replacing the fan
- Removing the speakers
- Replacing the speakers
- Removing the subwoofer
- Replacing the subwoofer
- Removing the coin-cell battery
- Replacing the coin-cell battery
- Removing the memory modules
- Replacing the memory modules
- Removing the solid-state drive
- Replacing the solid-state drive
- Removing the wireless card
- Replacing the wireless card
- Removing the heat sink
- Replacing the heat sink
- Removing the processor
- Replacing the processor
- Removing the I/O bracket
- Replacing the I/O bracket
- Removing the I/O board
- Replacing the I/O board
- Removing the system board
- Replacing the system board
- Removing the middle frame
- Replacing the middle frame
- Removing the display panel
- Replacing the display panel
- Flashing the BIOS
- BIOS setup program
- Diagnostics
- Getting help and contacting Dell
DELL 7775 User Manual
Displayed below is the user manual for 7775 by DELL which is a product in the All-in-One PCs/Workstations category. This manual has pages.
Related Manuals
Inspiron 27 7000
Service Manual
Computer Model: Inspiron 27-7775
Regulatory Model: W16C
Regulatory Type: W16C001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 05
Rev. A00
Contents
Before working inside your computer............................ 11
Before you begin ......................................................................................11
Safety instructions................................................................................... 12
Recommended tools................................................................................ 13
Screw list................................................................................................. 13
After working inside your computer..............................16
Technical overview........................................................17
Inside view of your computer................................................................... 18
System-board components .....................................................................19
Removing the back cover............................................. 21
Procedure................................................................................................ 21
Replacing the back cover............................................. 23
Procedure................................................................................................23
Removing the stand..................................................... 24
Prerequisites............................................................................................24
Procedure................................................................................................24
Replacing the stand..................................................... 26
Procedure............................................................................................... 26
Post-requisites........................................................................................ 26
3
Removing the hard drive.............................................. 27
Prerequisites............................................................................................27
Procedure................................................................................................27
Replacing the hard drive.............................................. 30
Procedure............................................................................................... 30
Post-requisites........................................................................................ 30
Removing the inner frame............................................ 31
Prerequisites............................................................................................ 31
Procedure................................................................................................32
Replacing the inner frame............................................ 35
Procedure............................................................................................... 35
Post-requisites........................................................................................ 35
Removing the camera.................................................. 36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 36
Replacing the camera.................................................. 38
Procedure............................................................................................... 38
Post-requisites........................................................................................ 38
Removing the microphones..........................................39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 39
Replacing the microphones...........................................41
Procedure................................................................................................ 41
Post-requisites......................................................................................... 41
4
Removing the power-button board...............................42
Prerequisites............................................................................................42
Procedure................................................................................................42
Replacing the power-button board...............................44
Procedure................................................................................................44
Post-requisites........................................................................................ 44
Removing the front bezel ............................................45
Prerequisites........................................................................................... 45
Procedure............................................................................................... 46
Replacing the front bezel............................................. 48
Procedure............................................................................................... 48
Post-requisites........................................................................................ 48
Removing the media-card reader................................. 49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the media-card reader................................. 53
Procedure............................................................................................... 53
Post-requisites........................................................................................ 53
Removing the side I/O-board.......................................55
Prerequisites........................................................................................... 55
Procedure............................................................................................... 55
Replacing the side I/O-board....................................... 57
Procedure................................................................................................57
Post-requisites........................................................................................ 57
5
Removing the system-board shield.............................. 58
Prerequisites........................................................................................... 58
Procedure............................................................................................... 58
Replacing the system-board shield.............................. 60
Procedure............................................................................................... 60
Post-requisites........................................................................................ 60
Removing the fan......................................................... 61
Prerequisites............................................................................................ 61
Procedure................................................................................................ 61
Replacing the fan.........................................................63
Procedure............................................................................................... 63
Post-requisites........................................................................................ 63
Removing the speakers................................................64
Prerequisites........................................................................................... 64
Procedure .............................................................................................. 64
Replacing the speakers................................................ 66
Procedure .............................................................................................. 66
Post-requisites........................................................................................ 66
Removing the subwoofer............................................. 67
Prerequisites............................................................................................67
Procedure ...............................................................................................67
Replacing the subwoofer............................................. 69
Procedure .............................................................................................. 69
Post-requisites........................................................................................ 69
6
Removing the coin-cell battery.................................... 70
Prerequisites............................................................................................70
Procedure................................................................................................70
Replacing the coin-cell battery.....................................72
Procedure................................................................................................72
Post-requisites........................................................................................ 72
Removing the memory modules................................... 73
Prerequisites............................................................................................73
Procedure................................................................................................74
Replacing the memory modules................................... 76
Procedure................................................................................................76
Post-requisites.........................................................................................77
Removing the solid-state drive.....................................78
Prerequisites............................................................................................78
Procedure................................................................................................79
Replacing the solid-state drive..................................... 81
Procedure................................................................................................ 81
Post-requisites......................................................................................... 81
Removing the wireless card......................................... 82
Prerequisites............................................................................................82
Procedure............................................................................................... 83
Replacing the wireless card..........................................85
Procedure............................................................................................... 85
Post-requisites........................................................................................ 86
7
Removing the heat sink................................................ 87
Prerequisites............................................................................................87
Procedure................................................................................................87
Replacing the heat sink................................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................ 89
Removing the processor...............................................91
Prerequisites............................................................................................ 91
Procedure............................................................................................... 92
Replacing the processor.............................................. 94
Procedure............................................................................................... 94
Post-requisites........................................................................................ 95
Removing the I/O bracket............................................96
Prerequisites........................................................................................... 96
Procedure............................................................................................... 96
Replacing the I/O bracket............................................98
Procedure............................................................................................... 98
Post-requisites........................................................................................ 98
Removing the I/O board.............................................. 99
Prerequisites........................................................................................... 99
Procedure............................................................................................... 99
Replacing the I/O board............................................. 103
Procedure.............................................................................................. 103
Post-requisites.......................................................................................103
8
Removing the system board....................................... 105
Prerequisites..........................................................................................105
Procedure..............................................................................................106
Replacing the system board....................................... 109
Procedure..............................................................................................109
Post-requisites....................................................................................... 110
Removing the middle frame......................................... 111
Prerequisites............................................................................................111
Procedure...............................................................................................112
Replacing the middle frame.........................................113
Procedure...............................................................................................113
Post-requisites........................................................................................116
Removing the display panel......................................... 118
Prerequisites...........................................................................................118
Procedure...............................................................................................118
Replacing the display panel.........................................122
Procedure.............................................................................................. 122
Post-requisites.......................................................................................126
Flashing the BIOS....................................................... 127
BIOS setup program................................................... 128
BIOS overview....................................................................................... 128
Entering BIOS setup program................................................................ 128
System setup options............................................................................ 129
Clearing forgotten passwords................................................................ 134
Prerequisites.................................................................................... 134
9
Procedure........................................................................................135
Post-requisites.................................................................................135
Clearing CMOS settings........................................................................ 136
Prerequisites.................................................................................... 136
Procedure........................................................................................ 136
Post-requisites................................................................................. 137
Diagnostics.................................................................138
Getting help and contacting Dell.................................140
Self-help resources................................................................................ 140
Contacting Dell....................................................................................... 141
10
Identifier GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8
Status Released
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Identifier GUID-0CBCCCC8-AEDC-4C92-992B-45062AB0B176
Status Released
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
6 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
CAUTION: Place the computer on a at, soft, and clean surface to
avoid scratches on the display.
7 Place the computer face down.
11
Identifier GUID-71128823-CE64-4E17-9439-DEE95AF668C4
Status Released
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
12
CAUTION: Press and eject any installed card from the media-card reader.
Identifier GUID-DEA55279-6FE6-4A1F-A152-21F8A5572B33
Status Released
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver
• Plastic scribe
Identifier GUID-7A78925A-E09E-447B-800A-3DC937EF2DD5
Status Released
Screw list
Table 1. Screw list
Component Secured to Screw
type
Quantity Screw image
Stand Middle frame M4x6 6
Hard-drive
bracket
Middle frame M3x5 1
Hard drive Hard-drive
bracket
M3x3.5 3
System-board
shield
System board M3x5 6
Fan Middle frame M3x5 3
Solid-state drive System board M2x3.5 1
13
Component Secured to Screw
type
Quantity Screw image
Wireless card
bracket
System board M2x3.5 1
Heat sink Middle frame M3x5 1
Inner frame Middle frame M3x5 8
System board Middle frame M3x5 5
Microphone
board
Middle frame M2x4 4
Subwoofer Middle frame Washer
type
M3x4
4
Side I/O-board
bracket
Middle frame M3x5 2
Media-card
reader
Side I/O-board
bracket
M3x5 2
Side I/O-board Side I/O-board
bracket
M3x5 2
Camera Front bezel M3x5 2
I/O bracket Middle frame M3x5 9
Power-button
board
Middle frame M2x3.5 2
14
Component Secured to Screw
type
Quantity Screw image
I/O board Middle frame M3x5 4
Middle frame Display M3x5 8
Front bezel Middle frame Step type
M3x5.6
6
15
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185
Status Released
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
16
Identifier GUID-93575C2B-9DA3-42EF-B01E-9C841B3CE7F5
Status Released
Technical overview
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
17
Identifier GUID-839B4282-96FD-4A76-896D-C515AA711C21
Status Released
Inside view of your computer
Figure 1. Inside view of your computer
1microphone boards (4) 2 heat sink
3 fan 4 hard drive
5 subwoofer 6 power-button board
7 speakers (2) 8 I/O bracket
9 camera module 10 solid-state drive (M.2)
11 coin-cell battery 12 wireless card
13 side I/O-board 14 media-card reader
15 memory modules (2)
18
Identifier GUID-214C1440-0239-4508-B474-79C9F4F76FCE
Status Released
System-board components
Figure 2. System-board components
1fan-power cable connector
(FAN_SYS)
2 display-cable connector (MB-
DISPC)
3 power-button board cable connector
(0SDC1)
4 power-cable connector (MB-
DCPWR)
5 hard-drive data cable connector
(SATA0)
6 solid-state drive slot (M.2)
19
7 I/O cable connector (RUSBC1) 8 hard-drive power cable connector
(SATA_PWR1)
9 USB Typec-C cable connector (MB-
TYPEC1)
10 system board jumper
11 I/O-board cable connector
(LAUOC1)
12 I/O-board power cable (RPWRC1)
13 subwoofer cable (WOOFC1) 14 speaker cable (SPEAKER)
15 media-card reader cable connector
(SDRDC1)
16 side I/O-board cable connector
(MB-SUSBC)
17 wireless-card socket 18 camera-cable connector
(WEBCAM)
19 microphones-cable connector
(DMIC1)
20 memory module slots (2)
21 processor socket
20
Identifier GUID-AE7F608F-4CAF-464A-B977-4C4D9BB3963A
Status Released
Removing the back cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-CF914F47-F704-43B1-B38A-255AED70CF2F
Status Released
Procedure
1 Place the computer on a clean and at surface.
2 Loosen the two captive screws that secure the back cover to the inner frame.
21
3 Slide the back cover towards the top of the computer, and lift the back cover o
the inner frame.
22
Identifier GUID-411D5FFA-086D-432E-9CE3-0ECBF9B7BA71
Status Released
Replacing the back cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-A39F4C70-2FEA-4CD3-8A1E-0D1CC3DA91BC
Status Released
Procedure
1 Align the tabs on the back cover with the slots on the inner frame.
2 Slide the back cover towards the bottom of the computer, and snap the back
cover in place.
3 Tighten the captive screws that secure the back cover to the inner frame.
23
Identifier GUID-4BBD3587-8BDA-47F1-ACEB-3CE6AB50FBB3
Status Released
Removing the stand
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-67F8B481-ACBA-47A0-BCAF-357C6042B18E
Status Released
Prerequisites
Remove the back cover.
Identifier GUID-26732E87-B3C1-4440-B848-03635983547B
Status Released
Procedure
1 Remove the six screws (M4x6) that secure the stand to the middle frame.
24
2 Lift the stand o the computer.
25
Identifier GUID-A1A7E0D7-52BF-4F80-84FE-DF5301AE97BA
Status Released
Replacing the stand
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-8E62DBB0-559F-4B2D-858A-F1656232760C
Status Released
Procedure
1 Align the screw holes on the stand with the screw holes on the middle frame.
2 Replace the six screws (M4x6) that secure the stand to the middle frame.
Identifier GUID-6C2AFA20-3736-4FA0-82F0-ADE9E9240AD7
Status Released
Post-requisites
Replace the back cover.
26
Identifier GUID-5DE1E07B-4633-4536-ACBF-4A3067007FE0
Status Released
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Identifier GUID-67F8B481-ACBA-47A0-BCAF-357C6042B18E
Status Released
Prerequisites
Remove the back cover.
Identifier GUID-39B9E0E8-3EAA-40AA-811F-BEE3309FC821
Status Released
Procedure
1 Remove the screw (M3x5) that secures the hard-drive assembly to the middle
frame.
2 Slide the hard-drive assembly out of the hard-drive slot and lift the hard-drive
assembly o the computer.
27
3 Remove the power and data cable from the routing guides on the middle frame.
4 Disconnect the power and data cable from the hard drive.
5 Remove the three screws (M3x3.5) that secure the hard drive to the hard-drive
bracket.
28
6 Lift the hard drive o the hard-drive bracket.
29
Identifier GUID-8D72BB77-0F8B-428E-A98E-FF7DA2CDA899
Status Released
Replacing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
Identifier GUID-2323848B-4918-4784-9E73-6E0DCF805118
Status Released
Procedure
1 Place the hard drive into the hard-drive bracket and align the screw holes on the
hard-drive bracket with the screw holes on the hard drive.
2 Replace the three screws (M3x3.5) that secure the hard drive to the hard-drive
bracket.
3 Connect the power and data cable to the hard drive.
4 Slide the hard-drive assembly into the hard-drive slot on the computer.
5 Replace the screw (M3x5) that secures the hard-drive assembly to the middle
frame.
Identifier GUID-6C2AFA20-3736-4FA0-82F0-ADE9E9240AD7
Status Released
Post-requisites
Replace the back cover.
30
Identifier GUID-D70E2888-388C-4C7A-8DBA-D6AE0E7AF9C5
Status Released
Removing the inner frame
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-D59A7B3D-EEDE-4408-A09B-369CCA408ADF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
31
Identifier GUID-800CED0C-12CB-4250-B4EE-263BF77CD0AA
Status Released
Procedure
1 Remove the eight screws (M3x5) that secure the inner frame to the middle
frame.
32
2 Gently lift the inner frame inwards from the top-right corner to release the inner
frame from the edges of the middle frame.
33
3 Avoiding contact with the I/O ports at the back of the computer, lift the inner
frame upright from the middle frame.
34
Identifier GUID-037F1F4F-9569-4D86-A8B5-B2ABD95EF213
Status Released
Replacing the inner frame
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-5BEFF9C1-5F0C-4B7E-AA87-1309243801D4
Status Released
Procedure
1 Align the I/O port covers on the inner frame with the I/O ports on the I/O board.
2 Align the screw holes on the inner frame with the screw holes on the middle
frame.
3 Snap the inner frame into place.
4 Replace the eight screws (M3x5) that secure the inner frame to the middle
frame.
Identifier GUID-824DB7F2-DD6B-4A5B-8AFB-D64D2FD9CFEF
Status Released
Post-requisites
1 Replace the stand.
2 Replace the back cover.
35
Identifier GUID-1FB16E7C-AF0C-4FA0-8736-EAD91D8969A8
Status Released
Removing the camera
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-F35C996A-766A-42C4-AF15-BDAAFABE98EB
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
Identifier GUID-28502559-4C4B-4FB6-B622-343D211BD240
Status Released
Procedure
1 Remove the two screws (M3x5) that secure the camera assembly to the front
bezel.
2 Lift the camera assembly and turn it over.
36
3 Disconnect the camera cable (WEBCAM) from the camera assembly.
37
Identifier GUID-690FF12D-2581-4326-8270-C4B813388FD3
Status Released
Replacing the camera
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-D18194C7-3413-4FAA-A062-349ED0F22833
Status Released
Procedure
1 Connect the camera cable (WEBCAM) to the camera assembly.
2 Align the screw holes on the camera assembly with the screw holes on the front
bezel.
3 Replace the two screws (M3x5) that secure camera assembly to the front bezel.
Identifier GUID-5BE3AE14-06F3-4D93-8158-E706F91E6665
Status Released
Post-requisites
1 Replace the inner frame.
2 Replace the stand.
3 Replace the back cover.
38
Identifier GUID-4A66256A-A5D7-4E79-972B-16EC49B5A599
Status Released
Removing the microphones
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-F35C996A-766A-42C4-AF15-BDAAFABE98EB
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
Identifier GUID-C7B7E46C-E335-4B3B-9E0E-4AF6C22E33C5
Status Released
Procedure
1 Disconnect the microphones cable (DMIC1) from the microphone modules (4).
2 Remove the four screws (M2x4) that secure the microphone module to the
middle frame.
39
3 Using a plastic scribe, carefully pry and lift the microphone modules (4) with the
cable o the slots on the middle frame.
40
Identifier GUID-3A2F1E45-BFAC-42D9-984B-18155ED41333
Status Released
Replacing the microphones
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-4FEB7BCD-F2C2-4AC2-8895-63756A61115C
Status Released
Procedure
1 Using the alignment post, place the microphone modules (4) into their respective
slots on the middle frame.
2 Replace the four screws (M2x4) that secures the microphone module to the
middle frame.
3 Connect the microphones cable (DMIC1) to the microphone modules (4).
Identifier GUID-5BE3AE14-06F3-4D93-8158-E706F91E6665
Status Released
Post-requisites
1 Replace the inner frame.
2 Replace the stand.
3 Replace the back cover.
41
Identifier GUID-A35BD2D5-B3B3-4708-AF1C-D61C58B9F952
Status Released
Removing the power-button
board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-F35C996A-766A-42C4-AF15-BDAAFABE98EB
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
Identifier GUID-0529F3FF-B349-427A-BA7C-8805F4692DE5
Status Released
Procedure
NOTE: Note the routing of the cable as you remove it so that you can
reroute it correctly after you replace the power-button board.
1 Open the latch and disconnect the power-button board cable (0SDC1) from the
power-button board.
2 Remove the two screws (M2x3.5) that secures the power-button board to
middle frame.
42
3 Lift the power-button board o the slot on the middle frame.
43
Identifier GUID-FBA68EE4-1E13-4F28-9B84-362694B97060
Status Released
Replacing the power-button
board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-87244667-768A-44CE-B1F8-622A575E5C4B
Status Released
Procedure
1 Connect the power-button board cable (0SDC1) to the power-button board.
2 Using the alignment post, place the power-button board into the slots on the
middle frame.
3 Align the screw holes on power-button board to the screw holes on middle
frame.
4 Replace the two screws (M2x3.5) that secures the power-button board to
middle frame.
Identifier GUID-5BE3AE14-06F3-4D93-8158-E706F91E6665
Status Released
Post-requisites
1 Replace the inner frame.
2 Replace the stand.
3 Replace the back cover.
44
Identifier GUID-E782B6FD-6208-4460-8AD1-2CF3F3D81247
Status Released
Removing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-F35C996A-766A-42C4-AF15-BDAAFABE98EB
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
45
Identifier GUID-5931EF4F-2EAA-463D-886C-090DE463D52B
Status Released
Procedure
1 Remove the six screws (Step type M3x5.6) that secure the front bezel to the
display panel.
2 Turn the display panel over.
46
3 Release the front bezel from the edges and lift it o the display panel.
47
Identifier GUID-60F23EC0-94F6-45C6-B6CD-17F914DA5206
Status Released
Replacing the front bezel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-A6F03D6C-870F-433B-AEF4-1FF9E16CEB76
Status Released
Procedure
1 Place the front bezel on the display panel and snap it into place.
2 Replace the six screws (Step type M3x5.6) that secure the front bezel to the
display panel.
Identifier GUID-5BE3AE14-06F3-4D93-8158-E706F91E6665
Status Released
Post-requisites
1 Replace the inner frame.
2 Replace the stand.
3 Replace the back cover.
48
Identifier GUID-8463F48A-CCD9-49E5-BB12-65A95A85DBFF
Status Released
Removing the media-card reader
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-F35C996A-766A-42C4-AF15-BDAAFABE98EB
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
Identifier GUID-1BFAB869-4A35-42A0-8D4A-9D469D55FB9A
Status Released
Procedure
1 Disconnect the media-card reader cable (SDRDC1) from the media-card reader.
2 Disconnect the side I/O-board cable (MB-SUSBC) from the side I/O-board.
49
3 Note the routing of the side I/O-board cable (MB-SUSBC) and remove it from
the routing guides on the middle frame.
4 Remove two screws (M3x5) that secure the side I/O-board bracket to the
middle frame.
50
5 Lift the side I/O-board bracket o the middle frame.
6 Remove the two screws (M3x5) that secure the media-card reader to the side
I/O-board bracket.
51
7 Lift the media-card reader o the side I/O-board bracket.
52
Identifier GUID-5B4BA881-7BC3-40C6-8E48-8B01E3134AE5
Status Released
Replacing the media-card reader
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-5AD24448-7899-480B-A992-9CA22F8AE710
Status Released
Procedure
1 Align the screw holes on the media-card reader to the screw holes on the side
I/O-board bracket.
2 Replace the two screws (M3x5) that secure the media-card reader to the side
I/O-board bracket.
3 Using the alignment post, place the side-I/O bracket on the middle frame.
4 Align the screw holes on the side I/O-board bracket to the screw holes on the
middle frame.
5 Replace the two screws (M3x5) that secure the side I/O-board bracket to the
middle frame.
6 Connect the side I/O-board cable (MB-SUSBC) to the side I/O-board.
7 Connect the media-card reader cable (SDRDC1) to the media-card reader.
Identifier GUID-5BE3AE14-06F3-4D93-8158-E706F91E6665
Status Released
Post-requisites
1 Replace the inner frame.
53
Identifier GUID-7A647C13-3614-4248-8625-5BB2EBA6CAE1
Status Released
Removing the side I/O-board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-C1B22190-D142-414D-9D17-9F1986FA860F
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
4 Follow the procedure from step 1 to step 6 in “Removing the media-card reader”.
Identifier GUID-EAE6DC54-4D55-4FC0-88EB-850BC2FF56DC
Status Released
Procedure
1 Remove two screws (M3x5) that secure the side I/O-board to the side I/O-
board bracket.
55
2 Slide and lift the side I/O-board o the side I/O-board bracket.
56
Identifier GUID-2EFE7E92-337F-4710-A2AB-08FF9D39DEFF
Status Released
Replacing the side I/O-board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-97B32948-FA94-4179-B78C-59C73C00409E
Status Released
Procedure
1 Slide the side I/O-board into the slots on the side I/O-board bracket.
2 Align the screw holes on the side I/O-board with the screw holes on the side
I/O-board bracket.
3 Replace the two screws (M3x5) that secure the side I/O-board to the side I/O-
board bracket.
Identifier GUID-E12874A0-3312-443D-9D5A-7BB5A10BD261
Status Released
Post-requisites
1 Follow the procedure from step 3 to step 7 in “Replacing the media-card reader”.
2 Replace the inner frame.
3 Replace the stand.
4 Replace the back cover.
57
Identifier GUID-342B5CBF-63A8-4038-B670-4F7C53E1E5DE
Status Released
Removing the system-board
shield
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-67F8B481-ACBA-47A0-BCAF-357C6042B18E
Status Released
Prerequisites
Remove the back cover.
Identifier GUID-7A23643F-66BC-46AC-ABF5-D65B4593759E
Status Released
Procedure
1 Remove the six screws (M3x5) that secure the system-board shield to the
middle frame.
58
2 Lift the system-board shield o the middle frame.
59
Identifier GUID-5274B19C-AEEA-4EF8-952E-C1CDE89980E4
Status Released
Replacing the system-board
shield
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-E911E8F4-494F-4F6F-8C5D-ACFDBC8D7FF8
Status Released
Procedure
1 Align the screw holes on the system-board shield with the screw holes on the
middle frame.
2 Replace the six screws (M3x5) that secure the system-board shield to the
middle frame.
Identifier GUID-6C2AFA20-3736-4FA0-82F0-ADE9E9240AD7
Status Released
Post-requisites
Replace the back cover.
60
Identifier GUID-FAA962E5-AD4D-4E85-BCA3-D99993D9AFD2
Status Released
Removing the fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
Identifier GUID-C794653C-5FEF-4E2A-930E-906EB4783424
Status Released
Procedure
1 Disconnect the fan-power cable (FAN_SYS) from the system board.
2 Remove the fan-power cable (FAN_SYS) from the routing guides.
3 Remove the three screws (M3x5) that secure the fan to the middle frame.
61
4 Lift the fan along with its cable o the computer.
62
Identifier GUID-2596AFC0-F1E8-4A0E-A603-7D2CFE582ECE
Status Released
Replacing the fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-7B11D1ED-F1B2-47FA-A1A0-7D0C898AEB6C
Status Released
Procedure
1 Align the screw holes on the fan with the screw holes on the middle frame.
2 Replace the three screws (M3x5) that secure the fan to the middle frame.
3 Route the fan-power cable (FAN_SYS) through the routing guides.
4 Connect the fan-power cable (FAN_SYS) to the system board.
Identifier GUID-352452C2-A4B4-43B4-9917-C72AF18BDA02
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
63
Identifier GUID-BF7F1ECA-BC62-4949-B1BE-EC64E351719E
Status Released
Removing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-B921E997-CD1E-4A7D-96D6-723B6E2D1F99
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
4 Remove the system-board shield.
Identifier GUID-2FEE0461-9059-4610-8C44-212EE2656605
Status Released
Procedure
1 Disconnect the speaker cable (SPEAKER) from the system board.
2 Remove the speaker cable (SPEAKER) from the routing guides on the middle
frame and note the position of the rubber grommets on the middle frame.
64
3 Lift the speakers along with the cable o the middle frame.
65
Identifier GUID-40DC76F7-B3EC-450A-848E-632D68C352E2
Status Released
Replacing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-69BB84A3-C667-4201-98E5-A71B89E4C12A
Status Released
Procedure
1 Using the alignment posts and rubber grommets on the middle frame, place the
speakers on the middle frame.
2 Route the speaker cable (SPEAKER) through the routing guides on middle
frame.
3 Connect the speaker cable (SPEAKER) to the system board.
Identifier GUID-FC905C12-5D10-4857-AB3A-4AD62CEE2D88
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the inner frame.
3 Replace the stand.
4 Replace the back cover.
66
Identifier GUID-CCE0D2B8-1FAA-48F5-9D85-1746B662EC00
Status Released
Removing the subwoofer
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-E9F75395-8D8F-47EE-8EBF-2190420E483A
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
Identifier GUID-6567F1A9-396C-4F48-A6EE-60CC7A581C93
Status Released
Procedure
1 Disconnect the subwoofer cable (WOOFC1) from the system board.
2 Remove the subwoofer cable (WOOFC1) from the routing guides on the middle
frame.
3 Remove the four screws (Washer type M3x4) that secure the subwoofer to the
middle frame.
67
4 Lift the subwoofer along with the cable o the middle frame.
68
Identifier GUID-843C6FE2-25D0-48C6-8EB2-9829A89CC1C8
Status Released
Replacing the subwoofer
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-BE616652-3985-4843-8F35-549F91910D72
Status Released
Procedure
1 Align the screw holes on the subwoofer with the screw holes on the middle
frame.
2 Replace the four screws (Washer type M3x4) that secure the subwoofer to the
middle frame.
3 Route the subwoofer cable (WOOFC1) through the routing guides on middle
frame and connect it to the system board.
Identifier GUID-EB349C56-69A8-4386-A37B-EB408439BE62
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
69
Identifier GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388
Status Released
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s
settings to default. It is recommended that you note the BIOS setup
program’s settings before removing the coin-cell battery.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
Identifier GUID-01EC65AE-C2F6-4D81-A440-D5D6CA144EAF
Status Released
Procedure
1 Locate the coin-cell battery on the system board.
2 Peel the rubber coin-cell holder from the system board.
70
3 Using a plastic scribe, press the coin-cell battery holder until the coin-cell battery
pops up.
NOTE: Take note of the location of the coin cell on the rubber coin-cell
holder.
71
Identifier GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F
Status Released
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-19E2FB26-FB4F-4D3E-AB6C-C20F7D611BAD
Status Released
Procedure
1 Insert the coin-cell battery into the battery socket on the system board with the
positive-side facing up.
2 Adhere the rubber coin-cell holder to the coin-cell battery.
Identifier GUID-352452C2-A4B4-43B4-9917-C72AF18BDA02
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
72
Identifier GUID-AAC0DC5A-1680-492D-804F-52F812D409C2
Status Released
Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
73
Identifier GUID-4D91EF9F-1C7D-44E4-B636-96D7AAA7DFE3
Status Released
Procedure
1 Locate the memory modules on the system board.
2 Using your ngertips, gently spread apart the securing clips at each end of the
memory-module slot until the memory module pops up.
74
3 Slide and remove the memory module from the memory-module slot.
75
Identifier GUID-1F5023F5-9868-4AAF-A9F5-BFB400CD890A
Status Released
Replacing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-B16B0287-A249-42BB-BCAC-B17FA278CE3A
Status Released
Procedure
1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module rmly into the slot at an angle.
3 Gently press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
76
Identifier GUID-1C25F362-25CF-40CD-8A9B-2B98FB94F5FC
Status Released
Removing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the
computer is in sleep or on state.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
78
Identifier GUID-42D53C65-E4EC-4D23-8E57-0591692982E6
Status Released
Procedure
1 Locate the solid-state drive slot on the system board.
2 Remove the screw (M2x3.5) that secures the solid-state drive to the system
board.
79
3 Slide and remove the solid-state drive from the solid-state drive slot.
80
Identifier GUID-792E5316-8EFA-4894-AE68-995416D3FD47
Status Released
Replacing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
Identifier GUID-F8758C16-5A46-469F-B8E6-09FD3F798B17
Status Released
Procedure
1 Align the notch on the solid-state drive with the tab on the solid-state drive slot.
2 Slide the solid-state drive into the solid-state drive slot.
3 Replace the screw (M2x3.5) that secures the solid-state drive to the system
board.
Identifier GUID-352452C2-A4B4-43B4-9917-C72AF18BDA02
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
81
Identifier GUID-4AF7A7F4-79DC-43F4-A4DF-63362F890FB6
Status Released
Removing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
82
Identifier GUID-7B564BCC-296F-47A5-B6DA-E0E3B445E3F9
Status Released
Procedure
1 Locate the wireless card on the system board.
2 Remove the screw (M2x3.5) that secures the wireless-card bracket and the
wireless card to the system board.
3 Slide and lift the wireless-card bracket o the wireless card.
4 Disconnect the antenna cables from the wireless card.
83
5 Slide and remove the wireless card out of the wireless-card slot.
84
Identifier GUID-94E88AEC-6F12-4B0E-AA6A-B28D8E200225
Status Released
Replacing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-C59E343D-43EF-4D6D-BA39-3810CAE72B81
Status Released
Procedure
CAUTION: To avoid damaging the wireless card, do not place any cables
under it.
1 Align the notch on the wireless card with the tab on the wireless-card slot and
slide the wireless card into the wireless-card slot.
2 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless
card supported by your computer.
Table 2. Wireless card colour scheme
Connectors on the wireless card Antenna-cable color
Main (white triangle) White
Auxiliary (black triangle) Black
3 Press down the other end of the wireless card and align the screw hole on the
wireless-card bracket and wireless card with the screw hole on the system
board.
85
Identifier GUID-3AE08A92-614C-4411-90FB-8693F1DE2634
Status Released
Removing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: The heat sink may become hot during normal operation. Allow
sucient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat
transfer areas on the heat sink. The oils in your skin can reduce the heat
transfer capability of the thermal grease.
Identifier GUID-710F4BF8-A339-4E77-A6E3-F24702772160
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
Identifier GUID-4B58CED2-DF39-45A9-83DF-7179C0FCDDCB
Status Released
Procedure
1 In sequential order (indicated on the heat sink), loosen the captive screws that
secure the heat sink to the system board.
2 Remove the screw (M3x5) that secures the heat sink to the middle frame.
87
3 Lift the heat sink o the system board.
88
Identifier GUID-69332260-F504-4C70-A535-1E11124CC185
Status Released
Replacing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: Incorrect alignment of the heat sink can damage the system
board and processor.
NOTE: The original thermal grease can be reused if the original system
board and heat sink are reinstalled together. If either the system board or
the heat sink is replaced, use the thermal pad provided in the kit to ensure
that thermal conductivity is achieved.
Identifier GUID-A463AB2B-EF38-4591-8266-AF011E78DF23
Status Released
Procedure
1 Align the captive screws on the heat sink with the screw holes on the system
board.
2 In sequential order (indicated on the heat sink), tighten the captive screws that
secure the heat sink to the system board.
3 Replace the screw (M3x5) that secures the heat sink to the middle frame.
Identifier GUID-A1EEE406-0EEB-4DD1-B70B-97B0904A2B57
Status Released
Post-requisites
1 Replace the system-board shield.
89
Identifier GUID-54026723-901E-49A7-9E20-7404ECA98BFB
Status Released
Removing the processor
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-0E3CB592-87B6-4C61-8846-77D46BC6DEC5
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
3 Remove the heat sink.
91
Identifier GUID-BD95F2E4-9CBB-4317-989F-1FE9502D8800
Status Released
Procedure
1 Locate the processor on the system board.
2 Press the release-lever down and then pull it outwards to release it from the
securing tab.
3 Extend the release-lever completely to open the processor cover.
92
4 Gently lift the processor and remove it from the processor socket.
93
Identifier GUID-08EA64DA-0940-45B5-9DEF-7609F5E6BB53
Status Released
Replacing the processor
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
CAUTION: If either the processor or the heat sink is replaced, use the
thermal grease provided in the kit to ensure that thermal conductivity is
achieved.
NOTE: A new processor ships with a thermal pad in the package. In some
cases, the processor may ship with the thermal pad attached to it.
Identifier GUID-EF7AC922-A25C-4BE5-BB21-6C6CBE2DEFBE
Status Released
Procedure
1 Ensure that the release lever on the processor socket is fully extended in the
open position.
CAUTION: The pin-1 corner of the processor has a triangle that aligns
with the triangle on the pin-1 corner on the processor socket. When the
processor is properly seated, all four corners are aligned at the same
height. If one or more corners of the processor are higher than the
others, the processor is not seated properly.
2 Align the notches on the processor with the tabs on the processor socket and
place the processor in the processor socket.
CAUTION: Ensure that the processor-cover notch is positioned
underneath the alignment post.
94
Identifier GUID-4EB11C22-0492-4F16-83CE-A64092ACEB01
Status Released
Removing the I/O bracket
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-B921E997-CD1E-4A7D-96D6-723B6E2D1F99
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
4 Remove the system-board shield.
Identifier GUID-915A57AD-90C0-4B2C-A9DA-C801411908C9
Status Released
Procedure
1 Remove the nine screws (M3x5) that secure the I/O bracket to the middle
frame.
96
2 Lift the I/O bracket o the middle frame.
97
Identifier GUID-95E4D169-600E-4E8D-9A1E-709C6727D43A
Status Released
Replacing the I/O bracket
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-987AC29C-D294-41DC-B6AF-C2212B5B8DF3
Status Released
Procedure
1 Align the screw holes on the I/O bracket with the screw holes on the middle
frame.
2 Replace the nine screws (M3x5) that secure the I/O bracket to the middle
frame.
Identifier GUID-FC905C12-5D10-4857-AB3A-4AD62CEE2D88
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the inner frame.
3 Replace the stand.
4 Replace the back cover.
98
Identifier GUID-DC61C8F1-86D0-49DE-B8D8-229750E714D6
Status Released
Removing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-03ED21C7-4AD2-4963-A530-1EBCCE89AEBC
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
4 Remove the I/O board bracket.
Identifier GUID-B0E1BEBE-F10D-4240-A7FD-315377D7D3B0
Status Released
Procedure
1 Press down the latch on the power-cable connector and pull the connector to
disconnect the power cable (SB-DCPWR) from the I/O board.
2 Using the pull tab, disconnect the USB Type-C cable (SB-TYPEC1) from the I/O
board.
3 Using the pull tab, disconnect the display cable (SB-DISPC) from the I/O board.
4 Disconnect the I/O-board power cable (RPWRC1) from the I/O board.
99
5 Take note of the cable routing and remove the cables from the routing guide on
the I/O board.
6 Open the latch and disconnect display-panel cable (EDPCN1) from the I/O
board.
7 Disconnect the display converter cable (CONVERTER) from the I/O board.
8 Open the latch and disconnect the I/O-board cable (LAUOC1) from the I/O
board.
100
9 Using the pull tab, disconnect the I/O cable (RUSBC1) from the I/O board.
10 Remove the four screws (M3x5) that secure the I/O board to the middle frame.
101
11 Lift the I/O board o the middle frame.
102
Identifier GUID-98F27B1C-9F09-48EC-83D7-FC85C825E6A4
Status Released
Replacing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-90BE0D63-C5F7-44E2-831D-84F72D876966
Status Released
Procedure
1 Align the screw holes on the I/O board with the screw holes on the middle
frame.
2 Replace the four screws (M3x5) that secure the I/O board to the middle frame.
3 Connect the I/O cable (RUSBC1), the I/O-board cable (LAUOC1), the display
converter cable (CONVERTER), and the display-panel cable (EDPCN1) to the
I/O board.
4 Route the I/O-board power cable (RPWRC1) and the power cable (SB-DCPWR)
through the routing guides on the I/O board.
5 Connect the I/O-board power cable (RPWRC1), the display cable (SB-DISPC),
the USB Type-C cable (SB-TYPEC1), and the power cable (SB-DCPWR) to the
I/O board.
Identifier GUID-04DFACAA-7548-4A84-A079-897E8D472E03
Status Released
Post-requisites
1 Replace the I/O bracket.
103
Identifier GUID-B54497E8-5AD5-4FF9-AD4A-F32FDBEDE1E8
Status Released
Removing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables correctly
after you replace the system board.
Identifier GUID-FBBF0EEB-05FB-46DE-8B76-119C4EF76D05
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
3 Remove the memory modules.
4 Remove the solid-state drive.
5 Remove the wireless card.
6 Remove the heat sink.
7 Remove the processor.
105
Identifier GUID-C9EC8FC9-094E-4BAA-A0F1-891C28994FE3
Status Released
Procedure
NOTE: To avoid any potential damage to the cables, ensure to release them
from the routing guides.
1 Disconnect the fan-power cable (FAN_SYS) from the system board.
2 Using the pull tab, disconnect the display cable (MB-DISPC) from the system
board.
3 Open the latch and disconnect the power-button board cable (0SDC1) from the
system board.
4 Press down the latch and disconnect the power cable (MB-DCPWR) from the
system board.
5 Using the pull tab, disconnect the hard-drive data cable (SATA0) from the
system board.
106
6 Using the pull tab, disconnect the I/O cable (RUSBC1) from the system board.
7 Disconnect the hard-drive power cable (SATA_PWR1) from the system board.
8 Using the pull tab, disconnect the USB Type-C cable (MB-TYPEC1) from the
system board.
9 Open the latch and disconnect the I/O-board cable (LAUOC1) from the system
board.
10 Disconnect the I/O-board power cable (RPWRC1) from the system board.
11 Disconnect the subwoofer cable (WOOFC1) from the system board.
12 Disconnect the speaker cable (SPEAKER) from the system board.
13 Disconnect the media-card reader cable (SDRDC1) from the system board.
14 Disconnect the side I/O-board cable (MB-SUSBC) from the system board.
15 Disconnect the camera cable (WEBCAM) from the system board.
16 Disconnect the microphone cable (DMIC1) from the system board.
17 Remove the ve screws (M3x5) that secure the system board to the middle
frame.
107
18 Lift the system board o the middle frame.
108
Identifier GUID-67274E98-E2F1-4B7B-A903-F38BA6B62028
Status Released
Replacing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
Identifier GUID-59236587-A9A6-45D3-925C-26710640D4A7
Status Released
Procedure
1 Align the screw holes on the system board with the screw holes on the middle
frame.
2 Replace the ve screws (M3x5) that secure the system board to the middle
frame.
3 Connect the microphone cable (DMIC1), camera cable (WEBCAM), side I/O-
board cable (MB-SUSBC), media-card reader cable (SDRDC1), speaker cable
(SPEAKER), subwoofer cable (WOOFC1), I/O-board power cable (RPWRC1),
I/O-board cable (LAUOC1), USB Type-C cable (MB-TYPEC1), hard-drive power
cable (SATA_PWR1), and I/O cable (RUSBC1) to their respective connectors on
the system board.
109
4 Connect the hard-drive data cable (SATA0), power cable (MB-DCPWR), power-
button board cable (0SDC1), display cable (MB-DISPC) and fan-power cable
(FAN_SYS) to their respective connectors on the system board.
Identifier GUID-68C785A0-BB0C-4F07-8EC6-F0CA8FEAAE7D
Status Released
Post-requisites
1 Replace the processor.
2 Replace the heat-sink.
3 Replace the wireless card.
4 Replace the solid-state drive.
5 Replace the memory modules.
6 Replace the system-board shield.
7 Replace the back cover.
110
Identifier GUID-665E66D0-54D4-403E-91DA-E6669EC906EC
Status Released
Removing the middle frame
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-94960FC8-6C10-44FA-9A0D-1DC9BEF34BCA
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the hard drive.
4 Remove the inner frame.
5 Remove the camera.
6 Remove the microphones.
7 Remove the power-button board.
8 Remove the front bezel.
9 Remove the media-card reader.
10 Remove the side I/O-board.
11 Remove the system-board shield.
12 Remove the fan.
13 Remove the speakers.
14 Remove the subwoofer.
15 Remove the wireless card.
16 Remove the heat sink.
111
17 Remove the I/O bracket.
18 Remove the I/O board.
19 Remove the system board.
Identifier GUID-56B10331-AC3C-4D2D-AF01-1AA0736B381B
Status Released
Procedure
1 Press the tabs on the display converter cable (CONVERTER) and disconnect the
cable from the display panel through its slot on the middle frame.
2 Remove the eight screws (M3x5) that secure the middle frame to display panel.
3 Gently lift the middle frame o the display panel at an angle.
4 Push the display-panel cable (EDPCN1) through the slot on the middle frame.
112
Identifier GUID-27CA34A0-72DA-4F52-8342-74BFFC6F3B92
Status Released
Replacing the middle frame
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-99C0D53C-243F-4DFC-BBD6-CEE094BA3063
Status Released
Procedure
1 Push the display-panel cable (EDPCN1) through the slot on the middle frame.
113
2 Aligning the display panel to the slot on the middle frame, slide the display panel
into the slot on the middle frame.
114
3 In sequential order replace the three screws (M3x5) that secure the middle
frame to display panel.
4 Replace the remaining ve screws (M3x5) that secure the middle frame to
display panel.
115
5 Connect the display converter cable (CONVERTER) to the display panel through
its slot on the middle frame.
Identifier GUID-641FC849-B90A-4BED-AB13-348129937435
Status Released
Post-requisites
1 Replace the system board.
2 Replace the I/O board.
3 Replace the I/O bracket.
4 Replace the heat-sink.
5 Replace the wireless card.
6 Replace the subwoofer.
7 Replace the speakers.
8 Replace the fan.
9 Replace the system-board shield.
10 Replace the side I/O-board.
11 Replace the media-card reader.
116
Identifier GUID-7D2CEA1B-1FC0-4606-86EB-F51C5DFB6E52
Status Released
Removing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-66FB536D-A711-477F-97B7-D0589873EB39
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the stand.
3 Remove the inner frame.
4 Remove the I/O bracket.
5 Remove the I/O board.
Identifier GUID-A0DB5C07-9728-4F25-8D2F-21E76157C9D7
Status Released
Procedure
1 Disconnect the display converter cable (CONVERTER) from the display panel.
118
2 Push the display-panel cable (EDPCN1) into the routing channel on the middle
frame.
119
3 Remove the eight screws (M3x5) that secure the middle frame to the display
panel.
4 Lift the middle-frame assembly at an angle from the top.
120
5 Slide and lift the middle-frame assembly o the display panel.
121
Identifier GUID-6FD32244-34F4-4843-983D-B6C14903EFC9
Status Released
Replacing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-2AAF7505-55E0-49D7-A187-2C3183472C53
Status Released
Procedure
1 Place the display panel on the middle-frame assembly and route the display cable
through the routing channel on the middle frame.
122
2 Slide the display-panel cable (EDPCN1) into the middle-frame assembly.
123
3 In sequential order (indicated on the image), replace the three screws (M3x5)
that secure the middle frame to the display panel.
124
4 Replace the ve screws (M3x5) that secure the middle frame to the display
panel.
125
Identifier GUID-F5899359-C2E1-41C0-9663-4C79969506EB
Status Released
Flashing the BIOS
You may need to ash (update) the BIOS when an update is available or when you
replace the system board. To ash the BIOS:
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4 Click Drivers & downloads → Find it myself.
5 Select the operating system installed on your computer.
6 Scroll down the page and expand BIOS.
7 Click Download to download the latest version of the BIOS for your computer.
8 After the download is complete, navigate to the folder where you saved the BIOS
update le.
9 Double-click the BIOS update le icon and follow the instructions on the screen.
127
Identifier GUID-7C4079DF-9FF4-48AC-A162-4A939A8B2557
Status Released
BIOS setup program
Identifier GUID-E8E05C46-BC9D-4CF1-AC84-34B87FDCCFB7
Status Released
BIOS overview
CAUTION: Unless you are an expert computer user, do not change the
settings in the BIOS Setup program. Certain changes can make your
computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you
write down the BIOS Setup program screen information for future
reference.
Use the BIOS Setup program for the following purposes:
• Get information about the hardware installed in your computer, such as the
amount of RAM and the size of the hard drive.
• Change the system conguration information.
• Set or change a user-selectable option, such as the user password, type of hard
drive installed, and enabling or disabling base devices.
Identifier GUID-1432A924-49E9-4080-961D-2AFBDAF42039
Status Released
Entering BIOS setup program
1 Turn on (or restart) your computer.
128
2 During POST, when the DELL logo is displayed, watch for the F2 prompt to
appear, and then press F2 immediately.
NOTE: The F2 prompt indicates that the keyboard is initialized. This
prompt can appear very quickly, so you must watch for it, and then
press F2. If you press F2 before the F2 prompt, this keystroke is lost. If
you wait too long and the operating system logo appears, continue to
wait until you see the desktop. Then, turn o your computer and try
again.
Identifier GUID-8E9DCAE8-A494-4678-BBCD-588ACE1C43EE
Status Released
System setup options
NOTE: Depending on your computer and its installed devices, the items
listed in this section may or may not appear.
Table 3. System information
Main—System Information
System Time Displays the current time in hh:mm:ss format.
System Date Displays the current date in mm/dd/yyyy format.
BIOS Version Displays the BIOS version number.
Product Name Displays the computer model.
Service Tag Displays the Service Tag of the computer.
Asset Tag Displays the asset tag of the computer when the asset tag is
present.
CPU Type Displays the CPU type.
CPU Speed Displays the CPU speed.
CPU ID Displays the CPU identication code.
CPU Cache
L1 Cache Displays the CPU L1 cache size.
L2 Cache Displays the CPU L2 cache size.
L3 Cache Displays the CPU L3 cache size.
129
Main—System Information
First HDD Displays the hard drive type and capacity connected to the
SATA 1 connector.
Second HDD Displays the hard drive type and capacity connected to the
SATA 2 connector.
AC Adapter Type Displays the power adapter type.
System Memory Displays the system memory.
Memory Speed Displays the memory speed in MHz.
Table 4. Processor Conguration
Advanced—Processor Conguration
PowerNow |
Enable
Enable PowerNow feature for the processor.
Default: Enabled.
Virtualization Specify whether a Virtual Machine Monitor (VMM) can utilize
the additional hardware capabilities provided by Intel
Virtualization Technology.
Default: Enabled.
Integrated NIC Controls the on-board LAN controller.
Default: Enabled.
SATA Operation Congures operating mode of the integrated SATA hard drive
controller.
Default: AHCI.
Adapter warnings Enable or disable adapter warnings.
Default: Enabled.
Table 5. Miscellaneous Devices
Advanced—Miscellaneous Devices
BIOS Recovery
from Hard Drive
Enable you to recover from certain corrupted BIOS conditions
from a recovery le on the user primary hard drive.
Default: Enabled.
BIOS Auto-
Recovery
Enable or disable BIOS auto-recovery from certain corrupted
BIOS conditions.
Default: Disabled.
130
Advanced—Miscellaneous Devices
Always Perform
Integrity Check
Enable or disable the integrity check function.
Default: Disabled.
Table 6. USB Conguration
Advanced—USB Conguration
Rear USB Ports Enable or disable the USB ports at the back of your computer.
Default: Enabled.
Side USB Ports Enable or disable the USB ports at the side of your computer.
Default: Enabled.
USB debug Enable or disable the USB debug feature.
Default: Disabled.
Table 7. Power options
Advanced—Power Option
Wake Up by
Integrated LAN/
WLAN
If enabled, wakes the system using a network message.
Default: Disabled.
NOTE: This option can be enabled only if the Deep
Sleep Mode is set to Disabled.
AC Recovery Select the action the computer takes when power is restored.
Default: Power o.
Deep Sleep Control Congure the Deep Sleep support mode.
Default: Enable in S4 and S5.
USB Wake Support Enable the USB devices to wake the computer from Standby.
Default: Disabled.
USB PowerShare
in S4/S5 State
Enable or disable USB PowerShare in S4/S5 State.
Default: Disabled.
USB PowerShare
in Sleep State
Enable or disable USB PowerShare in sleep state.
Default: Normal.
Auto Power On Enable or disable the computer from turning on automatically.
Default: Disabled.
131
Advanced—Power Option
Auto Power On
Mode
Set the computer to turn on automatically every day or on a
preselected date.
NOTE: This option can be congured only if the Auto
Power On mode is set to Enabled Everyday .or
Selected Day (Selected Day by default).
Auto Power On
Date
Set the date on which the computer must turn on
automatically.
NOTE: This option can be congured only if the Auto
Power On mode is set to Enabled 1 to 31 (15 by
default).
Numlock Key Enable or disable the Numlock key.
Default: Enabled.
Table 8. SupportAssist System Resolution
Advanced—SupportAssist System Resolution
Auto OS Recovery
Threshold
Control the automatic boot ow for SupportAssist System
Resolution Console and for Dell OS Recovery tool.
Default: 2.
SupportAssist OS
Recovery
Enable or disable the boot ow for SupportAssist OS recovery
tool.
Default: Disabled.
Table 9. Security options
Security
Admin Password Displays the admin password.
System Password Displays the system password.
HDD1 Password Displays the HDD1 password.
Service Tag Set, change, or delete the Service Tag.
Asset Tag Set, change, or delete the Asset Tag.
Admin Password Set, change, or clear the admin password.
System Password Set, change, or clear the system password.
132
Security
HDD1 Password Set, change, or clear the HDD1 password.
Password Change Enable or disable changes to the System and Hard Disk
passwords when an administrator password is set.
Default: Permitted.
Computrace Enable or disable the BIOS module interface of the optional
Computrace Service from Absolute Software.
Default: Deactivate.
Firmware TPM Enable or disable Firmware TPM function.
Default: Disabled.
UEFI Firmware
Capsule Updates
Enable or disable BIOS updates through UEFI capsule update
packages.
Default: Enabled.
Table 10. Boot options
Boot
Secure Boot
Control
Enable or disable the secure boot control.
Default: Disabled.
NOTE: To enable this feature, the computer must be in
the UEFI boot mode.
Legacy Option
ROMs
Enable or disable the Legacy Option ROMs.
Default: Enabled.
Boot List Option Displays the available boot options.
Attempt Legacy
Boot
Enable or disable the attemp legacy boot function.
Default: Disabled.
Table 11. LEGACY BOOT
Boot—LEGACY BOOT
Diskette Drive Displays the boot sequence of the diskette drive.
Hard Drive Displays the boot sequence of the hard drive.
USB Storage Drive Displays the boot sequence of the USB storage drive.
133
Boot—LEGACY BOOT
CD/DVD/CD-RW
Drive
Displays the boot sequence of the optical drive.
Network Displays the boot sequence of the network drive.
Table 12. Exit options
Exit
Exit Saving
Changes
Exit system setup and save your changes.
Save Change
Without Exit
Save your changes.
Exit Discarding
Changes
Exit system setup and load previous values for all system setup
options.
Load Optimal
Defaults
Load default values for all system setup options.
Discard Changes Load previous values for all system setup options.
Identifier GUID-185C8B9A-D728-4477-99FC-D9276DAD3A15
Status Released
Clearing forgotten passwords
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
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Identifier GUID-E37E55C4-1964-4ABA-952C-7B58A4FA17B1
Status Released
Procedure
NOTE: For the location of the jumper, see “System-board components”.
1 Remove the jumper plug from the password jumper pins.
2 Wait for ve seconds, and then replace the jumper plug to its original location.
Identifier GUID-352452C2-A4B4-43B4-9917-C72AF18BDA02
Status Released
Post-requisites
1 Replace the system-board shield.
2 Replace the back cover.
135
Identifier GUID-85E904E9-9739-40E9-B16E-44C3F6C759A5
Status Released
Clearing CMOS settings
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Identifier GUID-80B6901A-84B9-4E89-AECE-A1BD484B2AEF
Status Released
Prerequisites
1 Remove the back cover.
2 Remove the system-board shield.
Identifier GUID-C7BAECA4-7AAA-4060-8F52-F412C70D591D
Status Released
Procedure
NOTE: For more information on the location of the CMOS reset jumper, see
“System-board components”.
1 Remove the jumper plug from the password jumper-pins and connect it to the
CMOS jumper pins.
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Identifier GUID-A88CF4BC-F775-4FAF-97B9-77C8D75E67A3
Status Released
Diagnostics
Power status light: Indicates the power status.
Solid Amber – The computer is unable to boot to the operating system. This indicates
that the power supply or another device in the computer is failing.
Blinking Amber – The computer is unable to boot to the operating system. This
indicates that the power supply is normal but another device in the computer is failing
or not installed properly.
NOTE: See the light patterns to determine the device that is failing.
O – Computer is in hibernation or turned o.
The power status light blinks amber along with beep codes indicating failures.
For example, the power status light blinks amber two times followed by a pause, and
then blinks white three times followed by a pause. This 2,3 pattern continues until the
computer is turned o indicating the Recovery image is not found.
The following table shows dierent light patterns and what they indicate:
Table 13. System diagnostic lights
Light pattern Problem description
1System board, BIOS corruption, or ROM error
3System board, Chipset error, Clock failure, Gate
A20 failure, Super I/O failure, or Keyboard
controller failure
4Memory or RAM failure
5Coin-cell battery failure
6GPU failure
7CPU failure
8Display failure
3,6 BIOS recovery image not found
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Light pattern Problem description
3,7 BIOS recovery image found but invalid
The computer may emit a series of beeps during start-up if the errors or problems
cannot be displayed. The repetitive beep codes help the user troubleshoot problems
with the computer.
Camera status light: Indicates whether the camera is in use.
• Solid white – Camera is in use.
•O – Camera is not in use.
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Identifier GUID-AF18382F-D265-43C2-85DA-28FFB5875F37
Status Released
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help
resources:
Table 14. Self-help resources
Information about Dell products and
services
www.dell.com
Dell Help & Support app
Get started app
Accessing help In Windows search, type Help and
Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user
manuals, setup instructions, product
specications, technical help blogs,
drivers, software updates, and so on.
www.dell.com/support
Learn about your operating system,
setting up and using your computer, data
backup, diagnostics, and so on.
See Me and My Dell at www.dell.com/
support/manuals.
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Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see
www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may
not be available in your country.
NOTE: If you do not have an active internet connection, you can nd
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
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