DELL M3520 User Manual

Displayed below is the user manual for M3520 by DELL which is a product in the Notebooks category. This manual has pages.

Related Manuals

DELL m3520 Manual

DELL M3520 Manual

Dell Precision 3520

Owner's Manual

Regulatory Model: P60F

Regulatory Type: P60F001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

may be trademarks of their respective owners.

2017 - 01

Rev. A00

Contents

1 Working on your computer............................................................................................................................. 7

Safety instructions............................................................................................................................................................. 7

Before working inside your computer.............................................................................................................................. 7

Turning o your computer — Windows 10.....................................................................................................................8

After working inside your computer.................................................................................................................................8

2 Removing and installing components............................................................................................................. 9

Recommended tools.......................................................................................................................................................... 9

Subscriber Identity Module(SIM) board..........................................................................................................................9

Installing the Subscriber Identication Module (SIM) card.....................................................................................9

Removing the Subscriber Identication Module (SIM) card.................................................................................. 9

Base cover.........................................................................................................................................................................10

Removing the base cover..........................................................................................................................................10

Installing the base cover............................................................................................................................................. 11

Battery................................................................................................................................................................................ 11

Removing the battery................................................................................................................................................. 11

Installing the battery...................................................................................................................................................12

Solid State Drive (SSD)....................................................................................................................................................12

Removing the M.2 Solid State Drive (SSD)............................................................................................................ 12

Installing the M.2 Solid State Drive (SSD)...............................................................................................................13

Hard drive.......................................................................................................................................................................... 13

Removing the hard drive assembly...........................................................................................................................13

Installing the hard drive assembly.............................................................................................................................14

Coin cell battery................................................................................................................................................................ 14

Removing the coin cell battery................................................................................................................................. 14

Installing the coin cell battery....................................................................................................................................15

WLAN card........................................................................................................................................................................15

Removing the WLAN card.........................................................................................................................................15

Installing the WLAN card...........................................................................................................................................16

WWAN card.......................................................................................................................................................................16

Removing the WWAN card....................................................................................................................................... 16

Installing the WWAN card..........................................................................................................................................17

Memory module................................................................................................................................................................ 17

Removing the memory module................................................................................................................................. 17

Installing the memory module................................................................................................................................... 18

Keyboard............................................................................................................................................................................ 18

Removing the keyboard trim..................................................................................................................................... 18

Removing the keyboard............................................................................................................................................. 19

Installing the keyboard...............................................................................................................................................22

Installing the keyboard trim.......................................................................................................................................22

Heat sink........................................................................................................................................................................... 23

Removing the heat sink assembly............................................................................................................................23

Installing the heat sink assembly .............................................................................................................................24

Contents 3

Power connector port..................................................................................................................................................... 24

Removing the power connector port...................................................................................................................... 24

Installing the power connector port........................................................................................................................ 25

Chassis frame...................................................................................................................................................................25

Removing the chassis frame.................................................................................................................................... 25

Installing the chassis frame....................................................................................................................................... 27

System board....................................................................................................................................................................27

Removing the system board..................................................................................................................................... 27

Installing the system board....................................................................................................................................... 30

SmartCard module...........................................................................................................................................................30

Removing the SmartCard reader.............................................................................................................................30

Installing the SmartCard reader............................................................................................................................... 32

LED board......................................................................................................................................................................... 32

Removing the LED board.......................................................................................................................................... 32

Installing the LED board............................................................................................................................................ 33

Speaker............................................................................................................................................................................. 34

Removing the speaker...............................................................................................................................................34

Installing the speaker.................................................................................................................................................35

Hinge cap..........................................................................................................................................................................35

Removing the hinge cap........................................................................................................................................... 35

Installing the hinge cap..............................................................................................................................................36

Display assembly.............................................................................................................................................................. 36

Removing the display assembly............................................................................................................................... 36

Installing the display assembly..................................................................................................................................40

Display bezel..................................................................................................................................................................... 40

Removing the display bezel...................................................................................................................................... 40

Installing the display bezel..........................................................................................................................................41

Display hinges....................................................................................................................................................................41

Removing the display hinge.......................................................................................................................................41

Installing the display hinge........................................................................................................................................ 42

Display panel..................................................................................................................................................................... 43

Removing the display panel...................................................................................................................................... 43

Installing the display panel.........................................................................................................................................44

eDP cable..........................................................................................................................................................................45

Removing the eDP cable...........................................................................................................................................45

Installing the eDP cable.............................................................................................................................................45

Camera..............................................................................................................................................................................46

Removing the camera............................................................................................................................................... 46

Installing the camera.................................................................................................................................................. 47

Palm rest........................................................................................................................................................................... 47

Replacing the palm rest.............................................................................................................................................47

3 Technology and components........................................................................................................................49

Power adapter..................................................................................................................................................................49

Processors........................................................................................................................................................................ 49

Verifying the processor usage in Task Manager.....................................................................................................49

Verifying the processor usage in Resource Monitor..............................................................................................50

4Contents

Chipsets............................................................................................................................................................................ 50

Downloading the chipset driver................................................................................................................................ 51

Graphic options................................................................................................................................................................. 51

Intel HD Graphics drivers........................................................................................................................................... 51

Downloading drivers................................................................................................................................................... 51

Display options..................................................................................................................................................................52

Identifying the display adapter................................................................................................................................. 52

Changing the screen resolution................................................................................................................................52

Rotating the display................................................................................................................................................... 52

Adjusting brightness in Windows 10........................................................................................................................ 53

Cleaning the display...................................................................................................................................................53

Using touch screen in Windows 10.......................................................................................................................... 53

Connecting to external display devices...................................................................................................................54

Realtek ALC3246 Waves MaxxAudio Pro controller....................................................................................................54

Downloading the audio driver...................................................................................................................................54

Identifying the audio controller in Windows 10.......................................................................................................54

Changing the audio settings.....................................................................................................................................55

WLAN cards..................................................................................................................................................................... 55

Hard drive options........................................................................................................................................................... 55

Identifying the hard drive in Windows 10................................................................................................................55

Identifying the hard drive in the BIOS.....................................................................................................................55

Camera features.............................................................................................................................................................. 55

Identifying the camera in Device Manager on Windows 10..................................................................................56

Starting the camera (Windows 7, 8.1 and 10)......................................................................................................... 56

Starting the camera application............................................................................................................................... 56

Memory features..............................................................................................................................................................57

Verifying system memory in Windows 10................................................................................................................57

Verifying system memory in system setup (BIOS)................................................................................................ 57

Testing memory using ePSA..................................................................................................................................... 57

DDR4........................................................................................................................................................................... 58

Realtek HD audio drivers.................................................................................................................................................59

4 System setup options.................................................................................................................................. 60

Boot Sequence.................................................................................................................................................................60

Navigation keys.................................................................................................................................................................61

System Setup overview................................................................................................................................................... 61

Accessing System Setup................................................................................................................................................. 61

General screen options.................................................................................................................................................... 61

System Conguration screen options........................................................................................................................... 62

Video screen options....................................................................................................................................................... 64

Security screen options...................................................................................................................................................65

Secure Boot screen options........................................................................................................................................... 66

Intel Software Guard Extensions....................................................................................................................................67

Performance screen options...........................................................................................................................................67

Power Management screen options..............................................................................................................................68

POST Behavior screen options...................................................................................................................................... 69

Virtualization support screen options............................................................................................................................ 70

Contents 5

Wireless screen options....................................................................................................................................................71

Maintenance screen options........................................................................................................................................... 71

System Log screen options.............................................................................................................................................72

Updating the BIOS in Windows .....................................................................................................................................72

System and setup password...........................................................................................................................................72

Assigning a system password and setup password............................................................................................... 73

Deleting or changing an existing system and/or setup password........................................................................73

5 Technical specications............................................................................................................................... 74

System specications...................................................................................................................................................... 74

Processor specications................................................................................................................................................. 75

Memory specications.................................................................................................................................................... 75

Storage specications..................................................................................................................................................... 75

Audio specications......................................................................................................................................................... 75

Video specications......................................................................................................................................................... 76

Camera specications..................................................................................................................................................... 76

Communication specications........................................................................................................................................77

Port and connector specications................................................................................................................................. 77

Contactless smart card specications...........................................................................................................................77

Contact smart card specications................................................................................................................................. 77

Display specications....................................................................................................................................................... 77

Keyboard specications...................................................................................................................................................78

Touchpad specications.................................................................................................................................................. 78

Battery specications...................................................................................................................................................... 79

AC Adapter specications...............................................................................................................................................79

Physical specications.....................................................................................................................................................80

Environmental specications.......................................................................................................................................... 80

6 Diagnostics...................................................................................................................................................81

Enhanced Pre-Boot System Assessment (ePSA) diagnostics....................................................................................81

Device status lights..........................................................................................................................................................82

Battery status lights.........................................................................................................................................................83

7 Contacting Dell............................................................................................................................................ 84

6Contents

Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise

noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage

due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came

with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the

cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a

cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

3 If the computer is connected to a docking device (docked), undock it.

4 Disconnect all network cables from the computer (if available).

CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

computer.

5 Disconnect your computer and all attached devices from their electrical outlets.

6 Open the display.

7 Press and hold the power button for few seconds, to ground the system board.

CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

Working on your computer 7

8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Turning o your computer — Windows 10

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your

computer.

1 Click or tap .

2 Click or tap and then click or tap Shut down.

NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not

automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds

to turn them o.

After working inside your computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your

computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Replace the battery.

2 Replace the base cover.

3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

4 Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

5 Connect your computer and all attached devices to their electrical outlets.

6 Turn on your computer.

8Working on your computer

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

Subscriber Identity Module(SIM) board

Installing the Subscriber Identication Module (SIM) card

1 Insert a paperclip or a SIM card removal tool into the pinhole [1].

2 Pull the SIM card tray to remove it [2].

3 Place the SIM card on the SIM card tray.

4 Push the SIM card tray into the slot until it clicks into place.

Removing the Subscriber Identication Module (SIM) card

CAUTION: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is

turned o or the network connections are disabled.

1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.

Removing and installing components 9

2 Pull the SIM card tray to remove it.

3 Remove the SIM card from the SIM card tray.

4 Push the SIM card tray into the slot until it clicks into place.

Base cover

Removing the base cover

1 Follow the procedure in Before working inside your computer.

2 To remove the base cover:

a Loosen the M2x5 captive screws that secure the base cover to the computer [1].

b Pry the base cover from the edge [2].

NOTE: You may need a plastic scribe to pry the base cover from the edge.

3 Lift the base cover away from the computer.

10 Removing and installing components

Installing the base cover

1 Align the base cover with the screw holders on the computer.

2 Press the edges of the cover until it clicks into place.

3 Tighten the M2x5 screws to secure the base cover to the computer.

4 Follow the procedure in After working inside your computer.

Battery

Removing the battery

NOTE: 92 WHr battery requires the use of a M.2 card and a 68Whr battery can use either a M.2 or 7mm SATA drive.

1 Follow the procedure in Before working inside your computer.

2 Remove the base cover.

3 To remove the battery:

a Disconnect the battery cable from the connector on the system board [1].

b Loosen the M2x5 screws that secure the battery to the computer [2].

c Lift the battery away from the computer [3].

NOTE: A 4-cell 68Whr battery has only 1 screw.

Removing and installing components 11

Installing the battery

NOTE: the 92Whr battery requires the use of a M.2 card and a 68Whr battery can use either a M.2 or 7mm SATA drive.

1 Insert the battery into the slot on the computer.

2 Connect the battery cable to the connector on the battery.

3 Tighten the M2x5 screw to secure the battery to the computer.

4 Install the base cover.

5 Follow the procedure in After working inside your computer.

Solid State Drive (SSD)

Removing the M.2 Solid State Drive (SSD)

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the SSD:

a Peel o the adhesive tape that is placed above the SSD card [1].

b Remove the M2.0x3.0 screw that secures the SSD to the computer [2].

c Slide and lift the SSD from the computer [3].

NOTE: For models shipped with NVMe SSDs, remove the thermal plate placed over the SSD.

12 Removing and installing components

Installing the M.2 Solid State Drive (SSD)

NOTE: Before installing SSD card, you must make sure that your computer has a 92 Whr battery.

1 Insert the SSD into the connector on the computer.

2 Tighten the M2.0x3.0 screw to secure the SSD to the computer.

3 Ax the adhesive tape above the SSD card.

NOTE: For models shipped with NVMe SSDs, the SSD requires installation of a thermal plate over it.

4 Install the:

abattery

bbase cover

5 Follow the procedure in After working inside your computer.

Hard drive

Removing the hard drive assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

Removing and installing components 13

bbattery

3 To remove the hard drive assembly:

a Disconnect the hard drive cable from the connector on the system board.

b Remove the screws that secure the hard drive assembly to the computer.

c Lift the hard drive assembly away from the computer.

NOTE: 7mm SATA drive requires a 68Whr battery

Installing the hard drive assembly

NOTE: 7mm SATA drive requires a 68Whr battery.

1 Insert the hard drive assembly into the slot on the computer.

2 Tighten the screws to secure the hard drive assembly to the computer.

3 Connect the hard drive cable to the connector on the hard drive and on the system board.

4 Install the:

abattery

bbase cover

5 Follow the procedures in After working inside your system.

Coin cell battery

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the coin cell battery:

a Disconnect the coin cell battery cable from the connector on the system board [1].

b Pry the coin cell battery to release from the adhesive and lift it away from the system board [2].

14 Removing and installing components

Installing the coin cell battery

1 Place the coin cell battery into the slot on the system board.

2 Connect the coin cell battery cable to the connector on the system board.

NOTE: Ensure the coin cell battery cable is properly routed to avoid damages to the cable.

3 Install the:

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

WLAN card

Removing the WLAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the WLAN card:

a Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].

b Remove the metal tab that secures the WLAN cables [2].

Removing and installing components 15

c Disconnect the WLAN cables from the connectors on the WLAN card [3].

NOTE: The WLAN card is held in place with an adhesive foam spacer.

d Lift the WLAN card to release it from the adhesive[4].

Installing the WLAN card

1 Insert the WLAN card into the slot on the computer.

2 Route the WLAN cables through the routing channel.

3 Connect the WLAN cables to the connectors on the WLAN Card.

4 Place the metal bracket and tighten the M2.0x3.0 screw to secures it to the computer.

5 Install the:

abattery

bbase cover

6 Follow the procedure in After working inside your system.

WWAN card

Removing the WWAN card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

16 Removing and installing components

bbattery

3 To remove the WWAN card:

a Disconnect the WWAN cables from the connectors [1].

b Remove the M2.0x3.0 screw that secures the WWAN card to the computer [2].

c Lift the WWAN card away from the connector[3].

Installing the WWAN card

1 Insert the WWAN card into the slot on the computer.

2 Tighten the M2.0x3.0 screw to secure WWAN card on the computer.

3 Connect the WWAN cables to the connectors on the WWAN Card.

4 Install the:

abattery

bbase cover

5 Follow the procedure in After working inside your system.

Memory module

Removing the memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

Removing and installing components 17

bbattery

3 To remove the memory module:

a Pry the clips securing the memory module until the memory pops-up [1].

b Lift the memory module away from the connector [2].

Installing the memory module

1 Insert the memory module into the memory module socket until the clips secure the memory module.

2 Install the:

abattery

bbase cover

3 Follow the procedures in After working inside your computer.

Keyboard

Removing the keyboard trim

1 Follow the procedure in Before working inside your computer.

2 Pry the keyboard trim from the edges [1] and lift it away from the computer [2].

18 Removing and installing components

NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.

Removing the keyboard

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

ckeyboard trim

3 Lift the latch, and disconnect the keyboard cable [1], touchpad cable [2], trackstick cable [3] and back light(optional) [4] from the

connector.

Removing and installing components 19

4 To remove the keyboard:

a Remove the M2x2 screws that secure the keyboard to the computer [1].

b Pry the keyboard from the edge of the computer [2].

20 Removing and installing components

5 Slide and lift the keyboard away from the computer.

Removing and installing components 21

Installing the keyboard

1 Align the keyboard with the screw holders on the computer.

2 Tighten the M2.0x2.5 screws to secure the keyboard to the computer.

3 Connect the keyboard cable, touchpad cable, trackstick cable and back light(optional) to the connectors on the system board.

4 Install the:

akeyboard trim

bbattery

cbase cover

5 Follow the procedure in After working inside your system.

Installing the keyboard trim

1 Align the keyboard trim with the tabs on the computer and press it until it clicks into place

2 Follow the procedure in After working inside your system.

22 Removing and installing components

Heat sink

Removing the heat sink assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the heat sink assembly:

a Disconnect the heat sink assembly cable[1] and remove the screws that secure on the system board[2].

b Remove the M2.0x3.0 screws that secure the heat sink assembly on the system board [1].

NOTE: Remove the screws that secure the heat sink assembly to the system board in the order of the

callouts shown on the heat sink assembly [1, 2, 3, 4, 5, 6].

c Lift the heat sink assembly away from the system board [2].

Removing and installing components 23

Installing the heat sink assembly

1 Place the heat sink assembly on the system board and align it with the screw holders.

2 Tighten the M2.0x3.0 screws to secure the heat sink assembly to the system board.

NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4, 5, 6].

3 Connect the heat sink assembly to the connector on the system board.

4 Install the:

abattery

bbase cover

5 Follow the procedure in After working inside your computer.

Power connector port

Removing the power connector port

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the power connector port:

a Disconnect the power connector port cable from the connector on the system board [1].

b Remove the M2.0x3.0 screw to release the metal bracket that secures the power connector port [2].

c Remove the metal bracket that secures the power connector port [3].

d Lift the power connector port away from the computer [4].

24 Removing and installing components

Installing the power connector port

1 Insert the power connector port into the slot on the computer.

2 Place the metal bracket on the power connector port.

3 Tighten the M2.0x3.0 screw to secure the metal bracket to the power connector port on the computer.

4 Connect the power connector port cable to the connector on the system board.

5 Install the:

abattery

bbase cover

6 Follow the procedure in After working inside your computer.

Chassis frame

Removing the chassis frame

1 Follow the procedure in Before working inside your computer.

2 Remove the:

aSIM card module

bbase cover

cbattery

dWLAN card

eWWAN card

Removing and installing components 25

fSSD card or hard drive

3 To release the chassis frame:

a Release the WLAN and WWAN cables from the routing channels [1].

b Disconnect the speaker cable from the connector on the system board [2].

c Lift the latch and disconnect the keyboard cable, touchpad cable and pointstick cable from the connector [ 3, 4, 5, 6].

4 To remove the chassis frame:

a Remove the screws (M2.0x3.0, M2x5) that secure the chassis frame to the computer [1].

b Lift the chassis frame away from the computer [2].

26 Removing and installing components

Installing the chassis frame

1 Place the chassis frame on the computer and tighten the screws (M2x5, M2.0x3.0).

2 Connect the speaker, keyboard cable, touchpad cable and pointstick cable

3 Route the WLAN and WWAN cable.

NOTE: Ensure the coin cell battery cable is properly routed to avoid damages to the cable.

4 Install the:

aSSD card or hard drive

bWWAN card

cWLAN card

dbattery

ebase cover

fSIM card module

5 Follow the procedure in After working inside your system.

System board

Removing the system board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

aSIM card module

bbase cover

cbattery

dWLAN card

Removing and installing components 27

eWWAN card

fSSD card or hard drive

gmemory module

hheat sink assembly

icoin cell battery

jPower connector port

kchassis frame

3 To release the system board:

a Remove the M2.0x3.0 screws that secures the metal bracket [1].

b Lift the metal bracket that secures the display cable [2].

c Disconnect the display cable from the connectors on the system board [3].

d Disconnect the power cable [4].

4 To remove the system board:

a Disconnect the LED board, mother board and touchpad cable from the system board [1].

b Remove the M2.0x5.0 screws that secure the metal bracket and lift it away from the system board [2,3].

NOTE: The metal bracket referred is the USB-C port bracket.

28 Removing and installing components

5 Remove the M2.0x3.0 screws and lift the system board away from the computer [1, 2].

Removing and installing components 29

Installing the system board

1 Align the system board with the screw holders on the computer.

2 Tighten the M2.0x3.0 screws to secure the system board to the computer.

3 Place the metal bracket and tighten the M2.0x5.0 screws on the system board.

NOTE: The metal bracket referred is the USB-C bracket.

4 Connect the LED, mother board and touchpad cable to the system board.

5 Connect the power cable.

6 Connect the display cable on the system board.

7 Place the eDP cable and metal bracket to system board and tighten the M2.0x3.0 screws to secure to the system board.

8 Install the:

achassis frame

bcoin cell battery

cheat sink assembly

dmemory module

eSSD card or hard drive

fWWAN card

gWLAN card

hbattery

ibase cover

jSIM card module

9 Follow the procedure in After working inside your computer.

SmartCard module

Removing the SmartCard reader

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card

eSSD card or hard drive

fchassis frame

3 To release the SmartCard reader:

a Disconnect the SmartCard reader board cable from the connector [1].

b Peel o the cable to release from the adhesive [2].

30 Removing and installing components

4 To remove the SmartCard reader:

a Remove the M2.0x3.0 screws that secure the SmartCard reader board to the palmrest [1].

b Push the SmartCard reader board to release it [2].

Removing and installing components 31

Installing the SmartCard reader

1 Place the SmartCard reader on the computer.

2 Tighten the M2.0x3.0 screws to secure the SmartCard reader to the computer.

3 Ax the SmartCard reader cable and connect the cable to the connector.

4 Install the:

achassis frame

bSSD card or hard drive

cWWAN card

dWLAN card

ebattery

fbase cover

5 Follow the procedure in After working inside your computer.

LED board

Removing the LED board

1 Follow the procedure in Before working inside your computer.

2 Remove the:

32 Removing and installing components

abase cover

bbattery

cWLAN card

dWWAN card

eSSD card or hard drive

fchassis frame

3 To remove the LED board:

a Lift the latch and disconnect the LED board cable from the connector on the LED board [1].

b Remove the M2.0x3.0 screw that secures the LED board to the computer [2].

c Lift the LED board away from the computer [3].

Installing the LED board

1 Place the LED board on the computer.

2 Tighten the M2.0x3.0 screw to secure the LED board to the computer.

3 Connect the LED board cable to the connector on the LED board.

4 Install the:

achassis frame

bSSD card or hard drive

cWWAN card

dWLAN card

ebattery

fbase cover

5 Follow the procedure in After working inside your computer.

Removing and installing components 33

Speaker

Removing the speaker

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card

eSSD card or hard drive

fchassis frame

3 To disconnect the cables:

NOTE: Speaker cables are disconnected to remove the chassis frame.

a Lift the latch and disconnect the LED board cable [1].

b Disconnect and unroute the speaker cable [2].

4 Remove the speakers from the computer.

34 Removing and installing components

Installing the speaker

1 Place the speakers into the slots on the computer.

2 Route the speaker cable through the retention clips through routing channel.

3 Connect the speaker and LED board cable on the computer.

4 Install the:

achassis frame

bSSD card or hard drive

cWWAN card

dWLAN card

ebattery

fbase cover

5 Follow the procedure in After working inside your computer.

Hinge cap

Removing the hinge cap

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

3 To remove the hinge cap:

a Remove the M2x3.0 (OD4.5) screws that secure the hinge cap to the computer [1].

b Remove the hinge cap from the computer [2].

Removing and installing components 35

Installing the hinge cap

1 Place the hinge bracket to align with the screw holders on the computer.

2 Tighten the M2x3.0 (OD4.5) screws to secure the display assembly to the computer.

3 Install the:

abattery

bbase cover

4 Follow the procedure in After working inside your computer.

Display assembly

Removing the display assembly

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWWAN card

dWLAN card

ehinge cap

3 To disconnect the display cable:

a Release the WLAN cable from the routing channels [1].

36 Removing and installing components

b Disconnect the eDP cable [2].

c Remove the screws and lift the metal bracket that secure the display cable on the computer [3, 4].

d Disconnect the display cable [5].

4 To remove hinge screws:

a Remove the M2.0x5.0 screws that secure the display assembly [1].

b Release the antenna cables and display cable from the routing channel [2, 3].

Removing and installing components 37

5 Turn over the computer.

6 To remove the display assembly:

a Remove the M2.0x5.0 screws that secure the display assembly to the computer [1].

b Open the display [2].

38 Removing and installing components

7 Lift the display assembly away from the computer.

Removing and installing components 39

Installing the display assembly

1 Place the display assembly to align with the screw holders on the computer.

2 Tighten the M2.0x5.0 screws to secure the display assembly to the computer.

3 Turn over the computer.

4 Route the display cable through the routing channel and route the antenna cables by pushing it through the hole.

5 Connect the antenna cables and display cable to the connectors.

6 Place the display cable bracket over the connector and tighten the M2.0x5.0 screws to secure the display cable to the computer.

7 Install the:

ahinge cap

bWWAN card

cWLAN card

dbattery

ebase cover

8 Follow the procedure in After working inside your computer.

Display bezel

Removing the display bezel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWWAN card

dWLAN card

ehinge cap

fdisplay assembly

3 Pry the edges [1,2,3,4] to release the display bezel from the display assembly.

40 Removing and installing components

CAUTION: There is a very strong adhesive on the back of the bezel that seals it to the LCD, this can take some force to

pry apart from the LCD, care needs to be taken when removing the bezel that the LCD is not

damaged

Installing the display bezel

1 Place the display bezel on the display assembly.

2 Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.

3 Install the:

adisplay assembly

bhinge cap

cWWAN card

dWLAN card

ebattery

fbase cover

4 Follow the procedure in After working inside your computer.

Display hinges

Removing the display hinge

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

Removing and installing components 41

bbattery

cWWAN card

dWLAN card

ehinge cap

fdisplay assembly

gdisplay bezel

3 To remove the display hinge:

a Remove the M2.5x3.5 screws that secure the display hinge to the display assembly [1].

b Lift the display hinge away from the display assembly [2].

c Repeat the same procedure to remove the other display hinge.

Installing the display hinge

1 Place the display hinge cover on the display assembly.

2 Tighten the M2.5x3.5 screw to secure the display hinge cover to the display assembly.

3 Repeat the same procedure to install the other display hinge cover.

4 Install the:

adisplay bezel

bdisplay assembly

chinge cap

dWWAN card

eWLAN card

fbattery

42 Removing and installing components

gbase cover

5 Follow the procedure in After working inside your computer.

Display panel

Removing the display panel

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWWAN card

dWLAN card

ehinge cap

fdisplay assembly

gdisplay bezel

3 Remove the M2.0x3.0 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access

the eDP cable [2].

4 To remove the display panel:

a Peel o the adhesive tape [1].

b Lift the blue tape that secures the display cable [2].

c Lift the latch and disconnect the display cable from the connector on the display panel [3] [4].

Removing and installing components 43

Installing the display panel

1 Connect the eDP cable to the connector and ax the blue tape.

2 Ax the adhesive tape to secure the eDP cable.

3 Replace the display panel to align with the screw holders on the display assembly.

4 Tighten the M2.0x3.0 screws to secure the display panel to the display assembly.

5 Install the:

adisplay bezel

bdisplay assembly

chinge cap

dWWAN card

eWLAN card

fbattery

gbase cover

6 Follow the procedure in After working inside your computer.

44 Removing and installing components

eDP cable

Removing the eDP cable

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWWAN card

dWLAN card

edisplay assembly

fdisplay bezel

gdisplay panel

3 Peel o the eDP cable from the adhesive to remove it from the display.

Installing the eDP cable

1 Ax the eDP cable on the display assembly.

2 Install the:

adisplay panel

bdisplay bezel

cdisplay assembly

dhinge cap

eWWAN card

fWLAN card

gbattery

hbase cover

Removing and installing components 45

3 Follow the procedure in After working inside your computer.

Camera

Removing the camera

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

cWLAN card

dWWAN card

ehinge cap

fdisplay assembly

gdisplay bezel

hdisplay panel

3 To remove the camera:

a Disconnect the camera cable from the connector [1].

b Lift the camera away from the display [2].

46 Removing and installing components

Installing the camera

1 Place the camera on the display assembly.

2 Connect the camera cable to the connector on the display assembly

3 Install the:

adisplay panel

bdisplay bezel

cdisplay assembly

dhinge cap

eWWAN card

fWLAN card

gbattery

hbase cover

4 Follow the procedure in After working inside your computer.

Palm rest

Replacing the palm rest

1 Follow the procedure in Before working inside your computer.

2 Remove the:

abase cover

bbattery

ckeyboard

dWLAN card

eWWAN card

fSSD card or hard drive

gmemory module

hheat sink assembly

icoin cell battery

jchassis frame

ksystem board

lhinge cap

mdisplay assembly

NOTE: The component you are left with is the palm rest.

Removing and installing components 47

3 Install the following components on the new palm rest.

adisplay assembly

bhinge cap

csystem board

dchassis frame

ecoin cell battery

fheat sink assembly

gmemory module

hSSD card or hard drive

iWWAN card

jWLAN card

kkeyboard

lbattery

mbase cover

4 Follow the procedure in After working inside your computer.

48 Removing and installing components

Technology and components

Power adapter

This laptop is shipped with 7.4mm barrel plug on 130 W power adapter.

WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then

pull rmly but gently to avoid damaging the cable.

WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among

countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause re or

equipment damage.

Processors

This laptop is shipped with the following processors:

• Intel Xeon E3-1505MV6 (8M Cache, 4.0GHz), vPro, Quad Core, 35W

• Intel Core i5-7300HQ (6M Cache, 3.5GHz), Quad Core, 35W

• Intel Core i5-7440HQ (6M Cache, 3.8GHz), vPro, Quad Core, 35W

• Intel Core i7-7700HQ (6M Cache, 3.8GHz), Quad Core, 35W

• Intel Core i7-7820HQ (8M Cache, up to 3.9GHz), vPro, Quad Core, 35W

NOTE: The clock speed and performance varies depending on the workload and other variables.

Verifying the processor usage in Task Manager

1 Right Click on the Taskbar.

2 Select Start Task Manager.

The Windows Task Manager window is displayed.

3 Click the Performance tab in the Windows Task Manager window.

Technology and components 49

The processor performance details are displayed.

Verifying the processor usage in Resource Monitor

1 Press and hold the taskbar.

2 Select Start Task Manager.

The Windows Task Manager window is displayed.

3 Click the Performance tab in the Windows Task Manager window.

The processor performance details are displayed.

4 Click Open Resource Monitor.

Chipsets

All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset .

50 Technology and components

Downloading the chipset driver

1 Turn on the laptop.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your laptop, and then click Submit.

NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your laptop.

6 Scroll down the page, expand Chipset, and select your chipset driver.

7 Click Download File to download the latest version of the chipset driver for your laptop.

8 After the download is complete, navigate to the folder where you saved the driver le.

9 Double-click the chipset driver le icon and follow the instructions on the screen.

Graphic options

This laptop is shipped with the following graphics chipset options:

• Intel HD Graphics 630

• Intel HD Graphics P630

• NVIDIA Quadro M620 128 Bit

Intel HD Graphics drivers

Verify if the Intel HD Graphics drivers are already installed in the laptop.

Table 1. Intel HD Graphics drivers

Before installation After installation

Downloading drivers

1 Turn on the laptop.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your laptop, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your laptop.

6 Scroll down the page and select the graphic driver to install.

7 Click Download File to download the graphic driver for your laptop.

8 After the download is complete, navigate to the folder where you saved the graphic driver le.

Technology and components 51

9 Double-click the graphic driver le icon and follow the instructions on the screen.

Display options

This laptop has the following display options:

• 15.6" HD (1366 x 768)

• 15.6" FHD WVA (1920 x 1080)

• 15.6" FHD WVA (touch) (1920 x 1080)

Identifying the display adapter

1 Start the Search Charm and select Settings.

2 Type Device Manager in the search box and tap Device Manager from the left pane.

3 Expand Display adapters.

The display adapters are displayed.

Changing the screen resolution

1 Press and hold the desktop screen and select Display Settings.

2 Tap or click Display settings.

The Setting window is displayed.

3 Scroll down and select Advanced Display Settings.

The Advanced Display Setting is displayed.

4 Select the required resolution from the drop-down list and tap Apply.

Rotating the display

1 Press and hold on the desktop screen.

A sub menu is displayed.

2 Select Graphic Options > Rotation and choose on of the following:

• Rotate to Normal

• Rotate to 90 Degrees

52 Technology and components

• Rotate to 180 Degrees

• Rotate to 270 Degrees

NOTE: The Display can also be rotated using the following key combinations:

• Ctrl + Alt + Up arrow key (Rotate to normal)

• Right arrow key (Rotate 90 degrees)

• Down arrow key (Rotate 180 degrees)

• Left arrow key (Rotate 270 degrees)

Adjusting brightness in Windows 10

To enable or disable automatic screen brightness adjustment:

1 Swipe-in from the right edge of the display to access the Action Center.

2 Tap or click All Settings > System > Display.

3 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.

NOTE: You can also use the Brightness level slider to adjust the brightness manually.

Cleaning the display

1 Check for any smudges or areas that has to be cleaned.

2 Use a microber cloth to remove any obvious dust and gently brush o any dirt particles.

3 Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition.

NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth.

4 Gently wipe the screen in a circular motion. Do not press hard on the cloth.

NOTE: Do not press hard or touch the screen with your ngers or you may leave oily prints and smears.

NOTE: Do not leave any liquid on the screen.

5 Remove all excess moisture as it may damage your screen.

6 Let the display dry thoroughly before you turn it on.

7 For stains that are hard to remove, repeat this procedure till the display is clean.

Using touch screen in Windows 10

Follow these steps to enable or disable the touch screen:

1 Go to the Charms Bar and tap All Settings .

2 Tap Control Panel.

3 Tap Pen and Input Devices in the Control Panel.

4 Tap the Touch tab.

5 Select Use your nger as an input device to enable the touch screen. Clear the box to disable the touch screen.

Technology and components 53

Connecting to external display devices

Follow these steps to connect your laptop to an external display device:

1 Ensure that the projector is turned on and plug the projector cable into a video port on your laptop.

2 Press the Windows logo+P key.

3 Select one of the following modes:

• PC screen only

• Duplicate

• Extend

• Second Screen only

NOTE: For more information, see the document that shipped with your display device.

Realtek ALC3246 Waves MaxxAudio Pro controller

This laptop is shipped with integrated Realtek ALC3246-CG Controller Waves MaxxAudio Pro controller. It is a High Denition audio codec

designed for Windows desktop and laptops.

Downloading the audio driver

1 Turn on the laptop.

2 Go to www.Dell.com/support.

3 Click Product Support, enter the Service Tag of your laptop and click Submit.

NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your laptop.

6 Scroll down the page and expand Audio.

7 Select the audio driver.

8 Click Download File to download the latest version of the audio driver for your laptop.

9 After the download is complete, navigate to the folder where you saved the audio driver le.

10 Double-click the audio driver le icon and follow the instructions on the screen.

Identifying the audio controller in Windows 10

1 Swipe from the right edge to access the Search Charm and select All Settings .

2 Type Device Manager in the search box and select Device Manager from the left pane.

3 Expand Sound, video and game controllers.

The audio controller is displayed.

Table 2. Identifying the audio controller in Windows 10

Before installation After installation

54 Technology and components

Changing the audio settings

1 Tap or touch the Search the web and Windows and type Dell Audio.

2 Start the Dell Audio utility from the left pane.

WLAN cards

This laptop supports the Intel 8265 without Bluetooth or Qualcomm QCA61 with Bluetooth card.

NOTE: Qualcomm xxxxxx (for example :QCA61x4A) is a product of Qualcomm Technologies, Inc

Hard drive options

This laptop supports HDD, M.2 SATA SSD, and M.2 PCIe NVMe.

Identifying the hard drive in Windows 10

1 Tap or click All Settings on the Windows 10 Charms Bar.

2 Tap or click Control Panel, select Device Manager , and expand Disk drives.

The hard drive is listed under Disk drives.

Identifying the hard drive in the BIOS

1 Turn on or restart your system.

2 When the Dell logo appears, perform the following action to enter the BIOS setup program:

• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

The hard drive is listed under the System Information under the General group.

Camera features

This laptop is shipped with front-facing camera with the image resolution of 1280 x 720 (maximum).

NOTE: The camera is at the top center of the display.

Technology and components 55

Identifying the camera in Device Manager on Windows 10

1 In the Search box, type device manager, and tap to start it.

2 Under Device Manager, expand Imaging devices.

Starting the camera (Windows 7, 8.1 and 10)

To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the laptop,

the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.

Starting the camera application

1 Tap or click the Windows button and select All apps.

2 Select Camera from the apps list.

3 If the Camera App is not available in the apps list, search for it.

56 Technology and components

Memory features

This laptop supports a minimum memory of 4 GB and a maximum of 32 GB DDR4 memory, up to 2400 MHz (quad core).

Verifying system memory in Windows 10

1 Tap the Windows button and select All Settings > System.

2 Under System, tap About.

Verifying system memory in system setup (BIOS)

1 Turn on or restart your system.

2 Perform one of the following actions after the Dell logo is displayed:

• With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

• Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To

enter the Boot selection menu, press the Volume Up button.

3 On the left pane, select Settings > General > System Information,

The memory information is displayed on the right pane.

Testing memory using ePSA

1 Turn on or restart your system.

2 Perform one of the following actions after the Dell logo is displayed:

• With keyboard — Press F12.

The PreBoot System Assessment (PSA) starts on your system.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o

the laptop and try again.

Technology and components 57

DDR4

DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512

GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed

dierently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.

DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports

a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep power-down

mode is expected to reduce standby power consumption by 40 to 50 percent.

DDR4 Details

There are subtle dierences between DDR3 and DDR4 memory modules, as listed below.

Key notch dierence

The key notch on a DDR4 module is in a dierent location from the key notch on a DDR3 module. Both notches are on the insertion edge

but the notch location on the DDR4 is slightly dierent, to prevent the module from being installed into an incompatible board or platform.

Figure 1. Notch dierence

Increased thickness

DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.

Figure 2. Thickness dierence

Curved edge

DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.

58 Technology and components

Figure 3. Curved edge

Memory Errors

Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not

turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the

system or under the keyboard, as in some portable systems.

Realtek HD audio drivers

Verify if the Realtek audio drivers are already installed in the laptop.

Table 3. Realtek HD audio drivers

Before installation After installation

Technology and components 59

System setup options

NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

Topics:

• Boot Sequence

• Navigation keys

• System Setup overview

• Accessing System Setup

• General screen options

• System Conguration screen options

• Video screen options

• Security screen options

• Secure Boot screen options

• Intel Software Guard Extensions

• Performance screen options

• Power Management screen options

• POST Behavior screen options

• Virtualization support screen options

• Wireless screen options

• Maintenance screen options

• System Log screen options

• Updating the BIOS in Windows

• System and setup password

Boot Sequence

Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example:

optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can:

• Access System Setup by pressing F2 key

• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)

• STXXXX Drive

NOTE: XXX denotes the SATA drive number.

• Optical Drive (if available)

• Diagnostics

NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

60 System setup options

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

system.

Keys Navigation

Up arrow Moves to the previous eld.

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop‐down list, if applicable.

Tab Moves to the next focus area.

NOTE: For the standard graphics browser only.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

System Setup overview

System Setup allows you to:

• Change the system conguration information after you add, change, or remove any hardware in your computer.

• Set or change a user-selectable option such as the user password.

• Read the current amount of memory or set the type of hard drive installed.

Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.

CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your

computer to work incorrectly.

Accessing System Setup

1 Turn on (or restart) your computer.

2 After the white Dell logo appears, press F2 immediately.

The System Setup page is displayed.

NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or

restart your computer and try again.

NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options

This section lists the primary hardware features of your computer.

Option Description

System Information This section lists the primary hardware features of your computer.

• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,

Manufacture Date, and the Express Service Code.

• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,

Memory Technology, DIMM ASize, DIMM B Size,

System setup options 61

Option Description

• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum

Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit

Technology.

• Device Information: Displays Primary Hard Drive, M.2 SATA2, M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address,

Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi

Device, WiGig Device, Cellular Device, Bluetooth Device.

Battery Information Displays the battery status and the type of AC adapter connected to the computer.

Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.

• Diskette Drive

• Internal HDD

• USB Storage Device

• CD/DVD/CD-RW Drive

• Onboard NIC

Advanced Boot

Options

This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.

Date/Time Allows you to change the date and time.

System Conguration screen options

Option Description

Integrated NIC Allows you to congure the integrated network controller. The options are:

• Disabled

• Enabled

• Enabled w/PXE: This option is enabled by default.

Parallel Port Allows you to congure the parallel port on the docking station. The options are:

• Disabled

• AT: This option is enabled by default.

• PS2

• ECP

Serial Port Allows you to congure the integrated serial port. The options are:

• Disabled

• COM1: This option is enabled by default.

• COM2

• COM3

• COM4

SATA Operation Allows you to congure the internal SATA hard-drive controller. The options are:

• Disabled

• AHCI

• RAID On: This option is enabled by default.

Drives Allows you to congure the SATA drives on board. All drives are enabled by default. The options are:

62 System setup options

Option Description

• SATA-0

• SATA-2

• SATA-4

• M.2 PCI-e SSD-0

SMART Reporting This eld controls whether hard drive errors for integrated drives are reported during system startup. This

technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specication. This option is

disabled by default.

• Enable SMART Reporting

USB Conguration This is an optional feature.

This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any

type of USB Mass Storage Devices (HDD, memory key, oppy).

If USB port is enabled, device attached to this port is enabled and available for OS.

If USB port is disabled, the OS cannot see any device attached to this port.

The options are:

• Enable USB Boot Support (by default enable)

• Enable External USB Port (by default enable)

• Enable Thunderbolt Ports (by default enable)

• Enable Thunderbolt Boot Support

• Always Allow Dell Docks (by default enable)

• Enable Thunderbolt (ans PCIe behind TBT) Pre-boot

• Security level — No Secuirty

• Security level — User Conguration(by default enable)

• Security level — Secure connect

• Security level — Display Port Only

NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using

the stored system battery power through the USB PowerShare port.

Audio This eld enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The

options are:

• Enable Microphone (by default enable)

• Enable Internal Speaker (by default enable)

Keyboard

Illumination

This eld lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level

can be set from 0% to 100%. The options are:

• Disabled

• Dim

• Bright (enabled by default)

Keyboard Backlight

Timeout on AC

The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not aected.

Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when the

backlight is enabled.

System setup options 63

Option Description

• 5 seconds

• 10 seconds (enabled by default)

• 15 seconds

• 30 seconds

• 1 minute

• 5 minutes

• 15 minutes

• Never

Keyboard Backlight

Timeout on Battery

The Keyboard Backlight Timeout dims out with Battery option. The main keyboard illumination feature is not

aected. Keyboard Illumination will continue to support the various illumination levels. This eld has an eect when

the backlight is enabled.

• 5 seconds

• 10 seconds (enabled by default)

• 15 seconds

• 30 seconds

• 1 minute

• 5 minutes

• 15 minutes

• Never

Keyboard Backlight

with AC

The Keyboard Backlight with AC option does not aect the main keyboard illumination feature. Keyboard

Illumination will continue to support the various illumination levels. This eld has an eect when the backlight is

enabled.

Touchscreen This elds controls whether the touchscreen is enabled or diabled.

• Touchscreen (enabled by default)

Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns o all light and sound emissions in the system. To resume normal

operation, press Fn+F7 again. This option is disabled by default.

Miscellaneous

Devices

Allows you to enable or disable the following devices:

• Enable Camera —enabled by default

• Enable Hard Drive Free Fall Protection (enabled by default)

• Enable Secure Digital (SD) Card (enabled by default)

• Secure Digital (SD) Card Boot

• Secure Digital (SD) Card Read — only Mode

Video screen options

Option Description

LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC).

NOTE: The video setting will be visible only when a video card is installed into the system.

64 System setup options

Security screen options

Option Description

Admin Password Allows you to set, change, or delete the administrator (admin) password.

NOTE: You must set the admin password before you set the system or hard drive password. Deleting

the admin password automatically deletes the system password and the hard drive password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

System Password Allows you to set, change or delete the system password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

M.2 SATA SSD

Password

Allows you to set, change, or delete the M.2 SATA SSD password.

NOTE: Successful password changes take eect immediately.

Default setting: Not set

Strong Password Allows you to enforce the option to always set strong passwords.

Default Setting: Enable Strong Password is not selected.

NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one

uppercase character, one lowercase character and be at least 8 characters long.

Password

Conguration

Allows you to determine the minimum and maximum length of Administrator and System passwords.

Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they

are set. The options are:

• Disabled

• Reboot bypass

Default setting: Disabled

Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is

set.

Default setting: Allow Non-Admin Password Changes is selected.

Non-Admin Setup

Changes

Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set.

If disabled the setup options are locked by the admin password.

UEFI Capsule

Firmware Updates

Allows yout to control whether this system allows BIOS updates via UEFI capsule update packages.

• Enable UEFI Capsule Firmware Updates (enabled by default)

TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:

• TPM On (enabled by default)

• Clear

• PPI Bypass for Enabled Commands(enabled by default)

System setup options 65

Option Description

• Attestation Enable (enabled by default)

• Key Storage Enable (enabled by default)

• PPI Bypass for Disabled Commands

• SHA-256 (enabled by default)

• Disabled

• Enabled

NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).

Computrace Allows you to activate or disable the optional Computrace software The options are:

• Deactivate

• Disable

• Activate

NOTE: The Activate and Disable options will permanently activate or disable the feature and no further

changes will be allowed

Default setting: Deactivate

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

Enable CPU XD Support (default)

OROM Keyboard

Access

Allows you to set an option to enter the Option ROM Conguration screens using hotkeys during boot. The options

are:

• Enable

• One Time Enable

• Disable

Default setting: Enable

Admin Setup

Lockout

Allows you to prevent users from entering Setup when an Administrator password is set.

Default Setting: Disabled

Master Password

Lockout

Allows you to disable master password support. Hard disk password need to be cleared before the setting can be

changed

• Enable Master Password Lockout (Disabled)

Secure Boot screen options

Option Description

Secure Boot Enable This option enables or disables the Secure Boot feature.

• Disabled

• Enabled

Default setting: Enabled.

Expert Key

Management

Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom

Mode option is disabled by default. The options are:

66 System setup options

Option Description

• PK

• KEK

• db

• dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:

•Save to File—Saves the key to a user-selected le

•Replace from File—Replaces the current key with a key from a user-selected le

•Append from File—Adds a key to the current database from a user-selected le

•Delete—Deletes the selected key

•Reset All Keys—Resets to default setting

•Delete All Keys—Deletes all the keys

NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to

default settings.

Intel Software Guard Extensions

Option Description

Intel SGX Enable This elds species you to provide a secured environment for running code/storing sensitive information in the

context of the main OS. The options are:

• Disabled

• Enabled

• Software Controlled: This option is enabled by default.

Enclave Memory

Size

This option sets SGX Enclave Reserve Memory Size. The option are:

• 32 MB

• 64 MB

• 128 MB

Performance screen options

Option Description

Multi Core Support This eld species whether the process has one or all cores enabled. The performance of some applications

improves with the additional cores.

• All (By default enabled)

• 1

• 2

• 3

Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.

• Enable Intel SpeedStep

Default setting: The option is enabled.

System setup options 67

Option Description

C-States Control Allows you to enable or disable the additional processor sleep states.

• C states

Default setting: The option is enabled.

Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.

• Enable Intel TurboBoost

Default setting: The option is enabled.

Power Management screen options

Option Description

AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.

Default setting: Wake on AC is not selected.

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

• Disabled

• Every Day

• Weekdays

• Select Days

Default setting: Disabled

USB Wake Support Allows you to enable USB devices to wake the system from Standby.

NOTE: This feature is only functional when the AC power adapter is connected. If the AC power

adapter is removed during Standby, the system setup removes power from all the USB ports to

conserve battery power.

• Enable USB Wake Support

• Wake on Dell USB-C Dock (By default enable)

Wireless Radio

Control

Allows you to enable or disable the feature that automatically switches from wired or wireless networks without

depending on the physical connection.

• Control WLAN Radio

• Control WWAN Radio

Default setting: The option is disabled.

Wake on LAN/

WLAN

Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a

LAN signal.

• Disabled

• LAN Only

• WLAN Only

• LAN or WLAN

68 System setup options

Option Description

Default setting: Disabled

Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.

Block Sleep (S3 state)

Default setting: This option is disabled

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you

enable this option, your system runs only in battery even if the AC is attached.

Advanced Battery

Charge

Conguration

This option enables you to maximize the battery health. By enabling this option, your system uses the standard

charging algorithm and other techniques, during the non-work hours to improve the battery health.

Disabled

Default setting: Disabled

Primary Battery

Charge

Conguration

Allows you to select the charging mode for the battery. The options are:

• Adaptive

• Standard — Fully charges your battery at a standard rate.

• ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This

option is enabled by default.

• Primarily AC use

• Custom

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

Sleep Mode This option is used to select which sleep mode will be used by operating system.

• OS Automatic Selection

• Force S3 (By default enable)

Type-C Connector

Power

This option lets you set the maximum power that can be drawn from the Type-C connector.

• 7.5 Watts (By default enable)

• 15 Watts

POST Behavior screen options

Option Description

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.

Default setting: Enable Adapter Warnings

Keypad

(Embedded)

Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.

• Fn Key Only: This option is enabled by default.

• By Numlock

System setup options 69

Option Description

NOTE: When setup is running, this option has no eect. Setup works in Fn Key Only

mode.

Mouse/Touchpad Allows you to dene how the system handles mouse and touch pad input. The options are:

• Serial Mouse

• PS2 Mouse

• Touchpad/PS-2 Mouse: This option is enabled by default.

Numlock Enable Allows you to enable the Numlock option when the computer boots.

Enable Network. This option is enabled by default.

Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.

Enable Fn Key Emulation (default)

Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard

and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these

keys. The available options are:

• Fn Lock. This option is selected by default.

• Lock Mode Disable/Standard

• Lock Mode Enable/Secondary

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

• Minimal

• Thorough (default)

• Auto

Extended BIOS

POST Time

Allows you to create an additional preboot delay. The options are:

• 0 seconds. This option is enabled by default.

• 5 seconds

• 10 seconds

Full Screen Logo This option will display full screen logo if your image match screen resolution

• Enable Full Screen Logo

Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected.

• Prompt on Warnings and Errors This option is enabled by default.

• Continue on Warnings

• Continue on Warnings and Errors

NOTE: Error deemed critical to the operation of the system hardware will always halt the system.

Virtualization support screen options

Option Description

Virtualization Allows you to enable or disable the Intel Virtualization Technology.

70 System setup options

Option Description

Enable Intel Virtualization Technology: This option is enabled by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided

by Intel® Virtualization technology for direct I/O.

Enable VT for Direct I/O: This option is enabled by default.

Trusted Execution This option species whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware

capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization

technology for direct I/O must be enabled to use this feature.

Trusted Execution: This option is enabled by default.

Wireless screen options

Option Description

Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:

• WWAN

• GPS (on WWAN Module)

• WLAN/WiGig

• Bluetooth

All the options are enabled by default.

NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or

disabled independently.

Wireless Device

Enable

Allows you to enable or disable the internal wireless devices.

• WWAN/GPS

• WLAN/WiGig

• Bluetooth

All the options are enabled by default.

Maintenance screen options

Option Description

Service Tag Displays the Service Tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

BIOS Downgrade This controls ashing of the system rmware to previous revisions.

• Allows BIOS Downgrade (enabled by default)

Data Wipe This eld allows users to erase the data securely from all internal storage devices. The following is list of devices

aected:

• Internal SATA HDD/SSD

• Internal M.2 SATA SDD

• Internal M.2 PCIe SSD

System setup options 71

Option Description

• Internal eMMC

BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard

drive or an external USB key.

• BIOS Recovery from Hard Drive (enabled by default)

• BIOS Auto-Recovery

• Always perform Integrity Check

System Log screen options

Option Description

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events Allows you to view and clear the System Setup (Thermal) events.

Power Events Allows you to view and clear the System Setup (Power) events.

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that

your computer battery is fully charged and connected to a power outlet

NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS

update is completed.

1 Restart the computer.

2 Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• ClickDetect Product and follow the instructions on screen,

3 If you are unable to detect or nd the Service Tag, click the Choose from all products.

4 Choose the Products category from the list.

NOTE: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.

6 Click Get drivers and click Drivers and Downloads.

The Drivers and Downloads section opens.

7 Click Find it myself.

8 Click BIOS to view the BIOS versions.

9 Identify the latest BIOS le and click Download.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS

from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

System and setup password

You can create a system password and a setup password to secure your computer.

72 System setup options

Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: Your computer is shipped with the system and setup password feature is disabled.

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

5 Press Y to save the changes.

The computer reboots.

Deleting or changing an existing system and/or setup

password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or

Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.

To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the

System and/or Setup password, conrm the deletion when promoted.

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboots.

System setup options 73

Technical specications

NOTE: Oerings may vary by region. For more information regarding the conguration of your computer

in:

• Windows 10, click or tap Start > Settings > System > About.

Topics:

• System specications

• Processor specications

• Memory specications

• Storage specications

• Audio specications

• Video specications

• Camera specications

• Communication specications

• Port and connector specications

• Contactless smart card specications

• Contact smart card specications

• Display specications

• Keyboard specications

• Touchpad specications

• Battery specications

• AC Adapter specications

• Physical specications

• Environmental specications

System specications

Feature Specication

Chipset Intel 7th Generation processors

Intel 6th Generation processors

DRAM bus width 64-bit

Flash EPROM SPI 128 Mbits

PCIe bus 100 MHz

External Bus

Frequency

PCIe Gen3 (8 GT/s)

74 Technical specications

Processor specications

Feature Specication

Types • Intel Core i5 series, i7 series (Quad core)

• Intel 6th Generation Processors (Available Q2’2016)

• Xeon

L3 cache

i5 H-series • 6 MB

i7 H-series • non vPro — 6 MB

• vPro — 8 MB

Xeon 8 MB

Memory specications

Feature Specication

Memory connector Two SODIMM slots

Memory capacity 4 GB, 8 GB, and 16 GB

Memory type DDR4 SDRAM

Speed 2400 MHz

Minimum memory 4 GB

Maximum memory 32 GB

NOTE: Intel Xeon processor supports both Error Correcting Code (ECC) and non-ECC memory as you

can build out a system on Dell.com with either of them, the Intel Core processor only supports non-

ECC memory as you can only build out a system with non-ECC memory.

Storage specications

Feature Specication

SSD M.2 SATA /

PCIe

Up to 1 TB

HDD Up to 2 TB

Audio specications

Feature Specication

Types High-denition audio

Controller Realtek ALC3246

Technical specications 75

Feature Specication

Stereo conversion Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio

Internal interface High-denition audio codec

External interface Stereo headset/mic combo

Speakers Two

Internal speaker

amplier

2 W (RMS) per channel

Volume controls Hot keys

Video specications

Feature Specication

Type Integrated on system board, hardware accelerated

Graphic cards Intel HD Graphics 630 (quad core)

Nvidia QuadroM620

Intel HD Graphics P630 (Xeon)

Data bus Integrated video

External display

support • 19-pin HDMI connector

• 15-pin VGA connector

• DisplayPort over Type-C connector

Camera specications

Feature Specication

Camera resolution 0.92 megapixels

HD Panel Resolution 1280 x 720 pixels

FHD Panel

Resolution

1280 x 720 pixels

HD Panel Video

Resolution

(maximum)

1280 x 720 pixels

FHD Panel Video

Resolution

(maximum)

1280 x 720 pixels

Diagonal viewing

angle

74°

76 Technical specications

Communication specications

Features Specication

Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)

Wireless • Internal wireless local area network (WLAN)

• Internal Wireless wide area network (WWAN)

Port and connector specications

Feature Specication

Audio Stereo headset / mic combo

Video • One 19-pin HDMI connector

• 15 pin VGA connector

Network adapter One RJ-45 connector

USB Three USB 3.1 Gen1 ports, with one PowerShare

Memory card reader Up to SD4.0

Micro SIM (uSIM)

card

One external (optional)

USB port It has one option:

• One DisplayPort over USB type C, optional Thunderbolt 3 cable docking port

Contactless smart card specications

Feature Specication

Supported Smart

Cards/Technologies

BTO with USH

Contact smart card specications

Feature Specication

Supported Smart

Cards/Technologies

Dual Pointing, Backlit/non-backlit, Display Port Over Type C, Optional Thunderbolt 3

Display specications

Feature Specication

Type • Non-touch HD

• Non-touch FHD

Technical specications 77

Feature Specication

• Touch FHD with OTP lite - The OTP Lite provides better clarity than traditional LED displays. OTP Lite also

reduces the number of display layers and improves multi touch functionality.

Height 360 mm (14.17 inches)

Width 224.3 mm (8.83 inches)

Diagonal 396.24 mm (15.6 inches)

Active area (X/Y) 344.23 mm x 193.54 mm

Actual screen size 15.6 inches

Touch FHD anti-

glare:

Maximum resolution 1920 x 1080

Maximum brightness 300 nits

Refresh rate 60 Hz

Maximum viewing

angles (horizontal)

80/80

Maximum viewing

angles (vertical)

80/80

Pixel pitch 0.179 mm (0.007 inches)

HD anti-glare:

Maximum resolution 1366 x 768

Maximum brightness 200 nits

Refresh rate 60 Hz

Maximum viewing

angles (horizontal)

40/40

Maximum viewing

angles (vertical)

+10/-30

Pixel pitch 0.252 mm (0.01 inches)

Keyboard specications

Feature Specication

Number of keys • United States: 106 keys

• United Kingdom: 104 keys

• Japan: 107 keys

• Brazil: 106 keys

Touchpad specications

Feature Specication

Active Area:

X-axis 99.50 mm

78 Technical specications

Feature Specication

Y-axis 53.00 mm

Battery specications

Feature Specication

Type 68Whr

92Whr

68 Whr :

Depth 233.00 mm (9.17 inches)

Height 7.5 mm (0.28 inch)

Width 95.90 mm (3.78 inches)

Weight 340 g (0.74 lb)

Voltage 7.6 V DC

92Whr :

Depth 332.00 mm (13.07 inches)

Height 7.7 mm (0.303 inches)

Width 96.0 mm (3.78 inches)

Weight 450.00 g (0.99 lb)

Voltage 11.4 V DC

Life span 300 discharge per charge cycles

Temperature range

Operating • Charge: 0°C to 50°C (32°F to 158°F)

• Discharge: 0°C to 70°C (32°F to 122°F)

• Operating: 0°C to 35°C (32°F to 95°F)

Non-operating - 20°C to 65°C (- 4°F to 149°F)

Coin cell battery 3 V CR2032 lithium coin cell

AC Adapter specications

Feature Specication

Type 130 W

Input voltage 100 V AC to 240 V AC

Input current

(maximum)

2.5 A

Input frequency 50 Hz to 60 Hz

Output current 6.7 A

Technical specications 79

Feature Specication

Rated output

voltage

19.5 +/– 1.0 V DC

Temperature range

(Operating)

0°C to 40°C (32°F to 104°F)

Temperature range

(Non-Operating)

–40°C to 70°C (–40°F to 158°F)

Barrel size 7.4mm

Physical specications

Feature Specication

Front height • 24.3 mm (0.95 inch)

Back height • 24.3 mm (0.95 inch)

Width • 376.0 mm (14.8 inches)

Depth • 250.65 mm (9.86 inches)

Starting weight • 4.81 lbs (2.18 kg)

Environmental specications

Temperature Specications

Operating 0°C to 35°C (32°F to 95°F)

Storage –40°C to 65°C (–40°F to 149°F)

Relative humidity

(maximum)

Specications

Operating 10 % to 90 % (non condensing)

Storage 5 % to 95 % (non condensing)

Altitude

(maximum)

Specications

Operating 0 m to 3048 m (0 ft to 10,000 ft)

Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)

Airborne

contaminant level

G1 as dened by ISA-71.04–1985

80 Technical specications

Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of

running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to x

the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Topics:

• Enhanced Pre-Boot System Assessment (ePSA) diagnostics

• Device status lights

• Battery status lights

Enhanced Pre-Boot System Assessment (ePSA)

diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the

BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device

groups allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid

results or error messages.

NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal

when the diagnostic tests are performed.

You can launch the ePSA diagnostics in two ways:

1 Power-on the computer.

2 As the computer boots, press the F12 key as the Dell logo appears.

3 On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts

running the tests on all the detected devices.

4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.

5 Select the device from the left pane and click Run Tests

6 If there are any issues, error codes are displayed.

Note the error code and contact Dell.

1 Shutdown the computer.

2 Press and hold the fn key, while pressing the power button, and then release both.

Diagnostics 81

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts

running the tests on all the detected devices.

3 On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts

running the tests on all the detected devices.

4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.

5 Select the device from the left pane and click Run Tests

6 If there are any issues, error codes are displayed.

Note the error code and contact Dell.

Device status lights

Table 4. Device status lights

Icon Name Description

Power

status light

Turns on when you turn on the computer and blinks when the computer is in a power management mode.

Battery

charge

indicator

Turns on steadily or blinks to indicate battery charge status.

The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wireless

devices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.

NOTE: The position of the power status light may vary depending on the system.

The following table lists how to read the LED codes when possible errors occur.

Table 5. Battery charge LED indicator

Amber blinking pattern Problem description Suggested resolution

2,1 CPU CPU failure

2,2 System board: BIOS ROM System board, covers BIOS corruption or ROM error

2,3 Memory No memory/RAM detected

2,4 Memory Memory/RAM failure

2,5 Memory Invalid memory installed

2,6 System board: Chipset System board/Chipset error

2,7 LCD Replace the system board

3,1 RTC Power Failure CMOS battery failure

3,2 PCI/Video PCI or video card/chip failure

3,3 BIOS Recovery 1 Recovery image not found

3,4 BIOS Recovery 2 Recovery image found but invalid

The blinking patterns will consist of 2 set of numbers being represented by (First Group: Amber blinks, Second Group: White blinks)

82 Diagnostics

NOTE:

1 First Group: The LED blinks 1 to 9 times followed by a brief pause with LED o at the interval of 1.5 seconds.(This is in Amber

color)

2 Second Group: The LED blinks 1 to 9 times, that would be then followed by a longer pause before the next cycle starts again at

the interval of 1.5 seconds.(This is in White color)

For Example: No Memory detected (2,3), Battery LED blinks two times of amber color followed by a pause, and then blinks three times of

white color. The Battery LED will pause for 3 seconds before the next cycle repeat itself again.

Battery status lights

If the computer is connected to an electrical outlet, the battery light operates as follows:

Alternately blinking

amber light and

white light

An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.

Alternately blinking

amber light with

steady white light

Temporary battery failure with AC adapter present.

Constantly blinking

amber light

Fatal battery failure with AC adapter present.

Light o Battery in full charge mode with AC adapter present.

White light on Battery in charge mode with AC adapter present.

Diagnostics 83

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,

bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services

may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Go to Dell.com/support.

2 Select your support category.

3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4 Select the appropriate service or support link based on your need.

84 Contacting Dell

Table of Contents

DELL M3520 User Manual

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