Dell Precision Mobile Workstation M4800 Owner's Manual
Working on Your Computer
Removing and Installing Components
System Setup
Diagnostics
- Enhanced Pre-Boot System Assessment (ePSA) Diagnostics
Troubleshooting Your Computer
Contacting Dell
- Contacting Dell

DELL M4800 User Manual

Displayed below is the user manual for M4800 by DELL which is a product in the Notebooks category. This manual has pages.

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DELL M4800 Manual

Dell Precision Mobile Workstation M4800

Owner's Manual

Regulatory Model: P20E

Regulatory Type: P20E001

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2016 - 01

Rev. A01

Contents

1 Working on Your Computer................................................................................6

Before Working Inside Your Computer................................................................................................6

Recommended Tools............................................................................................................................7

Turning Off Your Computer..................................................................................................................7

After Working Inside Your Computer................................................................................................... 8

2 Removing and Installing Components............................................................. 9

System Overview...................................................................................................................................9

Inside view — backInside view — front...........................................................................................9

Removing the Secure Digital (SD) Card..............................................................................................10

Installing the SD Card..........................................................................................................................10

Removing the ExpressCard................................................................................................................. 11

Installing the ExpressCard................................................................................................................... 11

Removing the Battery.......................................................................................................................... 11

Installing the Battery............................................................................................................................12

Removing the Micro Subscriber Identity Module (SIM) Card.............................................................12

Installing the Micro Subscriber Identity Module (SIM) Card...............................................................13

Removing the Keyboard Trim............................................................................................................. 13

Installing the Keyboard Trim............................................................................................................... 14

Removing the Keyboard......................................................................................................................15

Installing the Keyboard........................................................................................................................ 17

Removing the Base Cover...................................................................................................................18

Installing the Base Cover.................................................................................................................... 20

Removing the Primary Memory......................................................................................................... 20

Installing the Primary Memory........................................................................................................... 20

Removing the Secondary Memory.....................................................................................................20

Installing the Secondary Memory....................................................................................................... 21

Removing the Optical Drive................................................................................................................21

Installing the Optical Drive..................................................................................................................22

Removing the Hard Drive....................................................................................................................23

Installing the Hard Drive..................................................................................................................... 24

Removing the Hard Drive from the Optical Drive slot...................................................................... 24

Installing the Hard Drive from the Optical Drive slot.........................................................................25

Removing the Wireless Local Area Network (WLAN) Card................................................................25

Installing the Wireless Local Area Network (WLAN) Card................................................................. 26

Removing Wireless Wide Area Network (WWAN) Card (Optional)................................................... 26

Installing the Wireless Wide Area Network (WWAN) Card (Optional)...............................................26

Removing the Processor Fan..............................................................................................................27

Installing the Processor Fan................................................................................................................27

Removing the Video-Card Fan...........................................................................................................28

Installing the Video-Card Fan.............................................................................................................28

Removing the Coin-Cell Battery........................................................................................................ 29

Installing the Coin-Cell Battery.......................................................................................................... 29

Removing the Palmrest.......................................................................................................................30

Installing the Palmrest......................................................................................................................... 31

Removing the ExpressCard Module................................................................................................... 33

Installing the ExpressCard Module.....................................................................................................34

Removing the Processor Heat-Sink................................................................................................... 34

Installing the Processor Heat-Sink .................................................................................................... 35

Removing the Processor.....................................................................................................................35

Installing the Processor.......................................................................................................................36

Removing The Video-Card Heat Sink................................................................................................ 36

Installing the Video-Card Heat Sink................................................................................................... 38

Removing the Video Card...................................................................................................................38

Installing the Video Card.....................................................................................................................39

Removing the Input/Output (I/O) Board............................................................................................39

Installing the I/O Board....................................................................................................................... 41

Removing the Switch Board................................................................................................................41

Installing the Switch Board................................................................................................................. 42

Removing the Unified Security Hub (USH) Board..............................................................................42

Installing the USH Board.....................................................................................................................42

Removing the Display Assembly.........................................................................................................43

Installing the Display Assembly...........................................................................................................45

Removing the Hinge Cover................................................................................................................ 46

Installing the Hinge Cover.................................................................................................................. 46

Removing the System Board.............................................................................................................. 47

Installing the System Board................................................................................................................ 49

Removing the Power-Connector Port...............................................................................................50

Installing the Power-Connector Port................................................................................................. 51

Removing the Display Bezel................................................................................................................51

Installing the Display Bezel................................................................................................................. 52

Removing the Display Panel............................................................................................................... 53

Installing the Display Panel................................................................................................................. 56

Removing the Camera........................................................................................................................56

Installing the Camera..........................................................................................................................56

3 System Setup....................................................................................................... 57

Boot Sequence.................................................................................................................................... 57

Navigation Keys................................................................................................................................... 57

System Setup Options.........................................................................................................................58

Updating the BIOS ............................................................................................................................. 68

System and Setup Password...............................................................................................................69

Assigning a System Password and Setup Password.................................................................... 69

Deleting or Changing an Existing System and/or Setup Password.............................................70

4 Diagnostics...........................................................................................................71

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics............................................................71

5 Troubleshooting Your Computer.................................................................... 72

Device Status Lights............................................................................................................................ 72

Battery Status Lights............................................................................................................................73

Technical Specification....................................................................................................................... 73

6 Contacting Dell................................................................................................... 81

Contacting Dell....................................................................................................................................81

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to

ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes

that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal

procedure in reverse order.

WARNING: Before working inside your computer, read the safety information that shipped with

your computer. For additional safety best practices information, see the Regulatory Compliance

Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or

by periodically touching an unpainted metal surface, such as a connector on the back of the

computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts

on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a

processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable

itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,

press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep

them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,

ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in

this document.

To avoid damaging your computer, perform the following steps before you begin working inside the

computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

3. If the computer is connected to a docking device (docked) such as the optional Media Base or

Battery Slice, undock it.

CAUTION: To disconnect a network cable, first unplug the cable from your computer and

then unplug the cable from the network device.

4. Disconnect all network cables from the computer.

5. Disconnect your computer and all attached devices from their electrical outlets.

6. Close the display and turn the computer upside-down on a flat work surface.

NOTE: To avoid damaging the system board, you must remove the main battery before you

service the computer.

7. Remove the main battery.

8. Turn the computer top-side up.

9. Open the display.

10. Press the power button to ground the system board.

CAUTION: To guard against electrical shock, always unplug your computer from the

electrical outlet before opening the display.

CAUTION: Before touching anything inside your computer, ground yourself by touching an

unpainted metal surface, such as the metal at the back of the computer. While you work,

periodically touch an unpainted metal surface to dissipate static electricity, which could

harm internal components.

11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• #0 Phillips screwdriver

• #1 Phillips screwdriver

• Small plastic scribe

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before

you turn off your computer.

1. Shut down the operating system:

• In Windows 8:

– Using a touch-enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select

Settings.

b. Select the and then select Shut down

– Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and select Shut down.

• In Windows 7:

1. Click Start .

2. Click Shut Down.

1. Click Start .

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down..

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold

the power button for about 4 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and

cables before turning on your computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular

Dell computer. Do not use batteries designed for other Dell computers.

1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any

cards, such as an ExpressCard.

2. Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, first plug the cable into the network device and then

plug it into the computer.

3. Replace the battery.

4. Connect your computer and all attached devices to their electrical outlets.

5. Turn on your computer.

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your

computer.

System Overview

Inside view — back

1. hard-drive latch 2. Micro SIM card slot

3. battery release latch 4. WWAN card / mSATA SSD card

5. video-card fan 6. WLAN card

7. primary memory 8. coin-cell battery

9. system fan 10. optical drive

Inside view — front

1. video-card heatsink 2. video card

3. I/O Board 4. processor heatsink

5. express card module 6. Unified Security Hub (USH) Board

7. secondary memory 8. wi-fi switch board

Removing the Secure Digital (SD) Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer.

Installing the SD Card

1. Push in the SD card into its slot until it clicks into place.

2. Follow the procedures in After Working Inside Your Computer.

Removing the ExpressCard

1. Follow the procedures in Before Working Inside Your Computer.

2. Press in on the ExpressCard to release it from the computer. Slide the ExpressCard out of the

computer.

Installing the ExpressCard

1. Slide the ExpressCard into its slot until it clicks into place.

2. Follow the procedures in After Working Inside Your Computer.

Removing the Battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Slide the release latch to unlock the battery.

3. Lift and remove the battery from the computer.

Installing the Battery

1. Slide the battery into its slot until it clicks into place.

2. Follow the procedures in After Working Inside Your Computer.

Removing the Micro Subscriber Identity Module (SIM)

Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the battery.

3. Slide the micro SIM card out from the slot .

Installing the Micro Subscriber Identity Module (SIM)

Card

1. Push in the micro SIM card into its slot.

2. Install the battery.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Keyboard Trim

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the battery.

3. Pry up the keyboard trim starting from the bottom and work your way along the top edge. Remove

the keyboard trim.

Installing the Keyboard Trim

1. Slide in the keyboard trim from the front and align it to its original position on the computer. Ensure

that the hard-tab on the left corner snaps into place.

2. Press along the sides of the keyboard trim until it snaps in place.

3. Install the battery.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Keyboard

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. keyboard trim

3. Remove the screws that secure the keyboard to the computer.

4. Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the

keyboard over.

5. Disconnect the keyboard-data cable from the system board and remove the keyboard.

Installing the Keyboard

1. Connect the keyboard-data cable to the system board.

NOTE: Ensure that you fold the keyboard-data cable in perfect alignment.

2. Press the keyboard in its compartment.

3. Tighten the screws to secure the keyboard to the computer.

4. Press over the cross section of the following keys to secure the keyboard to the computer:

a. <R> , <T> , <F> and <G> keys

b. over the <9> key

c. NUMLOCK <9> key

5. Install the:

a. keyboard trim

b. battery

6. Follow the procedures in After Working Inside Your Computer.

Removing the Base Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the battery.

3. Remove the screws that secure the base cover to the computer. Press the rubber tabs towards the

rear of the computer to disengage the base cover.

4. Lift and remove the base cover from the computer.

Installing the Base Cover

1. Slide in and place the base cover to align with the screw holes correctly on the computer.

2. Tighten the screws to secure the base cover to the computer.

3. Install the battery.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Primary Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Pry the retention clips away from the memory until it pops up. Lift the memory and remove it from

the computer.

Installing the Primary Memory

1. Insert the memory into the memory socket.

2. Press down the memory to secure the memory to the system board.

3. Install the:

a. base cover

b. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the Secondary Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. keyboard trim

c. keyboard

NOTE: The secondary memory is located below the keyboard.

3. Pry the retention clips away from the memory module until it pops up. Lift up the memory module

and remove it from the computer.

Installing the Secondary Memory

1. Insert the secondary memory into the memory socket.

2. Press down the memory to secure the memory module to the system board.

3. Install the:

a. keyboard

b. keyboard trim

c. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Remove the screw that secures the optical drive to the computer.

4. Pry and slide out the optical drive to remove it from the computer.

5. Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket.

Installing the Optical Drive

1. Tighten the screws to secure the drive-latch bracket to the optical drive.

2. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer.

3. Install the:

a. battery

b. base cover

4. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Remove the screws that secure the hard drive to the computer. Slide the hard -drive latch to the

unlock position and pull out the hard drive from the computer.

4. Flex the hard-drive bracket outward and pull out the hard drive from the bracket.

NOTE: A rubber filler is installed to the hard-drive bracket for 7 mm hard drives. It is designed to

prevent vibrations and for correct installation of the 7 mm hard drives. 9 mm hard drives do not

require the filler when installed into the hard-drive bracket.

Installing the Hard Drive

1. Engage the hard -drive bracket to the hard drive.

2. Insert the hard drive into its slot in the computer till it clicks in place.

3. Tighten the screws to secure the hard drive to the computer.

4. Install the:

a. base cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive from the Optical Drive slot

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Remove the screws that secure the hard drive to the computer. Slide the hard drive from the

computer .

4. Remove the screws that secure the hard drive from the hard drive cage. Slide and remove the hard

drive from the hard drive cage.

Installing the Hard Drive from the Optical Drive slot

1. Place the hard drive into the hard-drive bracket.

2. Tighten the screws to secure the hard drive.

3. Insert the hard drive into its slot in the computer till it clicks in place.

4. Tighten the screws to secure the hard drive to the computer.

5. Install the:

a. base cover

b. battery

6. Follow the procedures in After Working Inside Your Computer.

Removing the Wireless Local Area Network (WLAN) Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Please perform the following steps to remove the WLAN card from the computer:

a. Disconnect and un-route the antenna cables connected to the WLAN card.

b. Remove the screw that secures the WLAN card to the computer.

c. Remove the WLAN card from the computer.

Installing the Wireless Local Area Network (WLAN) Card

1. Insert the WLAN card in its slot in the computer.

2. Press down the WLAN card and tighten the screw to secure the WLAN card to the computer.

3. Route the antenna cables through the routing channel and connect them to the WLAN card.

4. Install the:

a. base cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing Wireless Wide Area Network (WWAN) Card

(Optional)

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Please perform the following steps to remove the WWAN card:

a. Disconnect and un-route and remove the antenna cables connected to the WWAN card.

b. Remove the screw that secures the WWAN card to the computer.

c. Remove the WWAN card from the computer.

NOTE: The location of the WWAN card may vary from what is displayed in the illustrations.

Installing the Wireless Wide Area Network (WWAN) Card

(Optional)

1. Slide the WWAN card in the WWAN card slot.

2. Press down the WWAN card and tighten the screw to secure the WWAN card to the computer.

3. Route the antenna cables through the routing channels and connect them to the WWAN card.

4. Install the:

a. base cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Processor Fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Remove the screws that secure the processor fan to the computer. Remove the processor fan from

the computer.

4. Disconnect the processor-fan cable.

Installing the Processor Fan

1. Connect the processor-fan cable.

NOTE: Ensure that the processor-fan cable does not protrude outside its compartment.

2. Insert the processor fan into its slot in the computer.

3. Tighten the screws that secure the processor fan to the computer.

4. Install the:

a. base cover

b. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Video-Card Fan

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Perform the following steps to remove the video-card fan.

a. Disconnect the video-card fan cable.

b. Remove the screws that secure the video-card fan to the computer.

c. Remove the video-card fan from the computer.

Installing the Video-Card Fan

1. Connect the video-card fan cable.

NOTE: Ensure that the video-card fan cable does not protrude outside its compartment.

2. Insert the video-card fan into its slot and tighten the screws to secure it to the computer.

3. Install the:

a. base cover

b. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the Coin-Cell Battery

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

3. Disconnect the coin-cell battery cable. Pry the coin-cell battery upward and remove it from the

computer.

Installing the Coin-Cell Battery

1. Replace the coin-cell battery in its slot in the computer.

2. Connect the coin-cell battery cable.

3. Install the:

a. base cover

b. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the Palmrest

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

3. Disconnect the RFID and fingerprint reader cables. Remove the screws which secure the palmrest to

the computer.

4. Flip the computer and disconnect the following cables from the system board:

a. media board

b. speaker

c. touchpad

d. power button

5. Remove the screws that secure the palmrest to the computer and flip it over from the edge to

remove from the computer.

Installing the Palmrest

1. Slide in the palmrest from the front and align it to its original position on the computer.

2. Press on the positions indicated until it snaps in place.

3. Connect the following cables to the system board:

a. power button

b. touchpad

c. speaker

d. media board

e. fingerprint

f. RFID

4. Tighten the screws to secure the palmrest to the front of the computer.

5. Tighten the screws to secure the palmrest to the base of the computer.

6. Install the:

a. hard drive

b. optical drive

c. keyboard

d. keyboard trim

e. base cover

f. battery

7. Follow the procedures in After Working Inside Your Computer.

Removing the ExpressCard Module

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. ExpressCard

b. battery

c. base cover

d. keyboard trim

e. keyboard

f. optical drive

g. hard drive

h. palm rest

3. Disconnect the :

a. ExpressCard cable from the system board

b. USH board cable from the USH board

4. Remove the screws that secure the ExpressCard module to the computer and remove the

ExpressCard module.

Installing the ExpressCard Module

1. Insert the ExpressCard module into its compartment.

2. Tighten the screws to secure the ExpressCard module to the computer.

3. Connect the:

a. ExpressCard cable to the system board

b. USH board cable to the USH board

4. Install the:

a. palm rest

b. hard drive

c. optical drive

d. keyboard

e. keyboard trim

f. base cover

g. battery

h. ExpressCard

5. Follow the procedures in After Working Inside Your Computer.

Removing the Processor Heat-Sink

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. bottom door

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palm rest

h. processor fan

i. heatsink

3. Perform the following steps as shown in the illustration:

a. Loosen the captive screws that secure the heat-sink processor to the computer. [1, 2, 3, 4]

b. Lift up and remove the heat-sink processor from the computer.

Installing the Processor Heat-Sink

1. Replace the heat-sink processor in its slot. Tighten the captive screws to secure the heat-sink

processor to the computer.

2. Install the:

a. heatsink

b. processor fan

c. palm rest

d. hard drive

e. optical drive

f. keyboard

g. keyboard trim

h. base cover

i. battery

3. Follow the procedures in After Working Inside Your Computer.

Removing the Processor

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palm rest

h. processor fan

i. heat sink

3. Rotate the processor cam lock in a counter-clockwise direction. Remove the processor from the

computer.

Installing the Processor

1. Align the notches on the processor and the socket, and insert the processor into the socket.

2. Rotate the processor cam lock in a clockwise direction.

3. Install the:

a. heat sink

b. processor fan

c. palm rest

d. hard drive

e. optical drive

f. keyboard

g. keyboard trim

h. base cover

i. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing The Video-Card Heat Sink

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palm rest

h. heat-sink fan

i. heatsink

3. Disconnect and un-route any antenna cables connected to the installed wireless cards.

4. Remove the antenna cables from the routing channels.

5. Perform the following steps as shown in the illustration:

a. Loosen the captive screws that secure the video-card heat sink to the computer. [1, 2, 3, 4]

b. Lift up and remove the video-card heat sink from the computer.

Installing the Video-Card Heat Sink

1. Replace the video-card heat sink in its slot.

2. Tighten the captive screws to secure the video-card heat sink to the computer.

3. Route and connect the antenna cables.

4. Install the:

a. heat sink

b. heat-sink fan

c. palm rest

d. hard drive

e. optical drive

f. keyboard

g. keyboard trim

h. base cover

i. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Video Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palm rest

h. video fan

i. video heat sink

3. Perform the following steps as shown in the illustration:

a. Remove the screws that secure the video card to the computer.

b. Remove the video card from the computer.

Installing the Video Card

1. Slide the video card into its original position in the computer.

2. Press down the video card and tighten the screws to secure the video card to the computer.

3. Install the:

a. video-card heat sink

b. video fan

c. palm rest

d. hard drive

e. optical drive

f. keyboard

g. keyboard trim

h. bottom door

i. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the Input/Output (I/O) Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. SD card

b. battery

c. base cover

d. keyboard trim

e. keyboard

f. optical drive

g. hard drive

h. palmrest

3. Disconnect the ExpressCard module connector from the I/O board.

4. Remove the screw that secures the I/O board to the computer. Lift the right edge of the I/O board

upwards to disengage the connector and remove it from computer.

Installing the I/O Board

1. Connect the I/O board connector and slide the I/O board into its slot in the computer.

2. Tighten the screw to secure the I/O board to the computer.

3. Connect the ExpressCard module connector to the I/O board.

4. Install the:

a. palmrest

b. hard drive

c. optical drive

d. keyboard

e. keyboard trim

f. base cover

g. battery

h. SD card

5. Follow the procedures in After Working Inside Your Computer.

Removing the Switch Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palmrest

3. Disconnect the switch-board cable from the system board and remove it from the latches. Remove

the screws that secure the switch board to the computer and remove it from the computer.

Installing the Switch Board

1. Align the switch board to its original position on the computer.

2. Tighten the screws to secure the switch board to the computer.

3. Connect the switch-board cable to the system board and secure it through the routing channel.

4. Install the:

a. palmrest

b. hard drive

c. optical drive

d. keyboard

e. keyboard trim

f. base cover

g. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Unified Security Hub (USH) Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palmrest

3. Disconnect the smart-card and the USH cable from the system board. Remove the screws that

secure the USH board to the computer and remove it from the computer.

Installing the USH Board

1. Align the USH board to its original position on the computer.

2. Tighten the screws to secure the USH board to the computer.

3. Connect the smart-card and the USH board cables to the system board.

4. Install the:

a. palmrest

b. hard drive

c. optical drive

d. keyboard

e. keyboard trim

f. base cover

g. battery

5. Follow the procedures in After Working Inside Your Computer.

Removing the Display Assembly

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palmrest

3. Disconnect the antenna cables from the wireless cards, and push them down the routing hole.

4. Flip the computer and pull up the antenna cables through the routing hole.

5. Flip the computer and remove the screws from the bottom and back of the computer.

6. Remove the screw that secures the low-voltage differential signalling (LVDS) cable bracket. Remove

the LVDS cable bracket and disconnect the LVDS and camera cable from the system board.

7. Remove the screws that secure the display assembly to the computer. Lift up and remove the display

assembly from the computer.

Installing the Display Assembly

1. Tighten the screws to secure the display assembly in place.

2. Connect the camera and LVDS cables to the connectors on the system board.

3. Place the LVDS cable bracket on the computer and tighten the screw to secure it to the computer.

4. Insert the wireless antenna cables through the routing hole on the chassis.

5. Tighten the screws at the bottom and back of the computer.

6. Route and connect the antenna cables to their connectors.

7. Install the:

a. palmrest

b. hard drive

c. optical drive

d. keyboard

e. keyboard trim

f. base cover

g. battery

8. Follow the procedures in After Working Inside Your Computer.

Removing the Hinge Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. base cover

c. keyboard trim

d. keyboard

e. optical drive

f. hard drive

g. palmrest

h. display assembly

3. Remove the screws that secure the hinge cover to the computer. Remove the hinge cover from the

computer.

Installing the Hinge Cover

1. Place the hinge cover in its position on the computer.

2. Tighten the screws to secure the hinge cover to the computer.

3. Install the:

a. display assembly

b. palmrest

c. hard drive

d. optical drive

e. keyboard

f. keyboard trim

g. base cover

h. battery

4. Follow the procedures in After Working Inside Your Computer.

Removing the System Board

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. SD card

b. ExpressCard

c. battery

d. base cover

e. keyboard trim

f. keyboard

g. optical drive

h. hard drive

i. primary memory

j. secondary memory

k. processor fan

l. video-card fan

m. palmrest

n. heat sink

o. processor

p. video-card heat sink

q. video card

r. I/O board

s. display assembly

3. Disconnect the coin-cell battery cable.

4. Disconnect the USH connector cable and wi-fi switch cable.

5. Remove all mini-cards (if available).

6. Remove the screws that secure the system board in place and lift the top edge of the system board

to a 20° angle.

7. Disconnect the power connector cable and remove the system board.

Installing the System Board

1. Connect the power connector cable to the system board.

2. Place the system board in its compartment.

3. Tighten the screws to secure the system board to the computer.

4. Connect the following cables:

a. USH connector

b. wi-fi switch cable

c. wireless board connectors

d. coin-cell battery

5. Install the wireless cards (if available).

6. Install the:

a. display assembly

b. I/O board

c. video card

d. video-card heat sink

e. processor

f. heat sink

g. palmrest

h. video-card fan

i. processor fan

j. secondary memory

k. primary memory

l. hard drive

m. optical drive

n. keyboard

o. keyboard trim

p. base cover

q. battery

r. ExpressCard

s. SD card

7. Follow the procedures in After Working Inside Your Computer.

Removing the Power-Connector Port

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. SD card

b. ExpressCard

c. battery

d. base cover

e. keyboard trim

f. keyboard

g. optical drive

h. hard drive

i. primary memory

j. secondary memory

k. processor fan

l. video-card fan

m. palm rest

n. processor heatsink

o. processor

p. video-card heatsink

q. video card

r. I/O board

s. display assembly

t. system board

3. Un-route and lift up the power-connector cable from the chassis to remove the power-connector

port.

Installing the Power-Connector Port

1. Insert the power-connector port in its slot and route the power-connector cable to the chassis.

2. Install the:

a. system board

b. display assembly

c. I/O board

d. video card

e. video-card heat sink

f. processor

g. processor heatsink

h. palm rest

i. video-card fan

j. processor fan

k. secondary memory

l. primary memory

m. hard drive

n. optical drive

o. keyboard

p. keyboard trim

q. base cover

r. battery

s. ExpressCard

t. SD card

3. Follow the procedures in After Working Inside Your Computer.

Removing the Display Bezel

1. Follow the procedures in After Working Inside Your Computer.

2. Remove the battery.

3. Pry up the bottom edge of the display bezel.

4. Work your way around the sides and top edge of the display bezel and remove the display bezel from

the computer .

Installing the Display Bezel

1. Slide in the display bezel from the bottom and press on the display bezel.

2. Work around the entire bezel until it snaps onto the display assembly.

3. Install the battery.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Display Panel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. display bezel

3. Remove the screw that secures the display panel to the display assembly. Flip the display panel over.

4. Peel back the adhesive tape that secures the LVDS cable to the display panel.

5. Disconnect the LVDS cable.

6. Remove the screws that secure the display brackets to the display panel. Remove the display

brackets.

Installing the Display Panel

1. Align the display brackets to the display panel.

2. Tighten the screws to secure the display brackets to the display panel.

3. Connect the LVDS cable and affix the adhesive tape.

4. Align the display panel in its original position on the computer.

5. Tighten the screws to secure the display panel to the display assembly.

6. Install the:

a. display bezel

b. battery

7. Follow the procedures in After Working Inside Your Computer.

Removing the Camera

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the:

a. battery

b. display bezel

3. Perform the following steps to remove the camera:

a. Disconnect the camera cable.

b. Remove the screw that secures the camera module to the computer.

c. Remove the camera module from the computer.

Installing the Camera

1. Connect the camera cable.

2. Place the camera module in its slot on the computer.

3. Tighten the screw to secure the camera module to the computer.

4. Install the:

a. display bezel

b. battery

5. Follow the procedures in After Working Inside Your Computer.

System Setup

System Setup enables you to manage your computer hardware and specify BIOS‐level options. From the

System Setup, you can:

• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration

• Enable or disable integrated devices

• Set performance and power management thresholds

• Manage your computer security

Boot Sequence

Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a

specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the

Dell logo appears, you can:

• Access System Setup by pressing <F2> key

• Bring up the one-time boot menu by pressing <F12> key

The one-time boot menu displays the devices that you can boot from including the diagnostic option.

The boot-menu options are:

• Removable Drive (if available)

• STXXXX Drive

NOTE: XXX denotes the SATA drive number.

• Optical Drive

• Diagnostics

NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

Navigation Keys

The following table displays the system setup navigation keys.

NOTE: For most of the system setup options, changes that you make are recorded but do not take

effect until you re-start the system.

Table 1. Navigation Keys

Keys Navigation

Up arrow Moves to the previous field.

Down arrow Moves to the next field.

<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in

the field.

Spacebar Expands or collapses a drop‐down list, if applicable.

<Tab> Moves to the next focus area.

NOTE: For the standard graphics browser only.

<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main

screen displays a message that prompts you to save any unsaved changes and

restarts the system.

<F1> Displays the System Setup help file.

System Setup Options

NOTE: Depending on your computer and its installed devices, the items listed in this section may or

may not appear.

Table 2. General

Option Description

System Information This section lists the primary hardware

features of your computer.

• System Information

• Memory Information

• Processor Information

• Device Information

Battery Information Displays the charge status of the battery.

Boot Sequence Allows you to change the order in which

the computer attempts to find an

operating system. All the below options

are enabled by default.

•UEFI: WDC WD7500BPKT-75PK4TO

(Default Setting)

You can also choose the Boot List

option. The options are:

• Legacy

•UEFI (Default Setting)

Advanced Boot Options When in UEFI boot mode, the Enable

Legacy Option ROMs option will allow

legacy option ROMs to load. This option

is disabled by default.

Option Description

NOTE: Without this option, only

UEFI option ROMs will load. This

option is required for Legacy boot

mode. This option is not allowed if

Secure Boot is enabled.

• Field Enable Legacy Option ROMs

Date/Time Allows you to set the date and time.

Table 3. System Configuration

Option Description

Integrated NIC Allows you to configure the integrated

network controller. The options are:

• Enable UEFI Network Stack

• Disabled

• Enabled

•Enabled w/PXE (Default Setting)

Parallel Port Allows you to define and set how the

parallel port on the docking station

operates. You can set the parallel port

to:

• Disabled

•AT (Default Setting)

• PS2

• ECP

Serial Port Identifies and defines the serial port

settings. You can set the serial port to:

• Disabled

•COM1 (Default Setting)

• COM2

• COM3

• COM4

NOTE: The operating system may

allocate resources even if the

setting is disabled.

SATA Operation Allows you to configure the internal

SATA hard-drive controller. The options

are:

• Disabled

• ATA

• AHCI

•RAID On (Default Setting)

Option Description

NOTE: SATA is configured to

support RAID mode.

Drives Allows you to configure the SATA drives

on board. The options are:

•SATA-0

•SATA-1

•SATA-2

•SATA-3

•SATA-4

•SATA-5

• Zero Power ODD

Default Setting: The highlighted devices

are enabled.

SMART Reporting This field controls if the hard drive errors

for the integrated drives are reported

during system startup. This technology

is part of the SMART (Self Monitoring

Analysis and Reporting Technology)

specification. This option is disabled by

default.

• Enable SMART Reporting

USB Configuration Allows you to define the USB

configuration. The options are:

•Enable Boot Support

•Enable USB 3.0 Controller

•Enable External USB Port

Default Setting: All the options are

enabled.

USB PowerShare Allows you to configure the behavior of

the USB PowerShare feature. The option

is disabled by default.

• Enable USB PowerShare

Audio This field enables or disables the

integrated audio controller.

•Enable Audio (Default Setting)

Keyboard Illumination This field lets you choose the operating

mode of the keyboard illumination

feature.

•Disabled (Default Setting)

• Level is 25%

• Level is 50%

• Level is 75%

Option Description

• Level is 100%

Unobtrusive Mode When enabled, pressing Fn+B will turn

Off all light and sound emissions in the

system. Press Fn+B to resume normal

operation. The option is disabled by

default.

• Enable Unobtrusive Mode

Miscellaneous Devices Allows you enable or disable the various

on board devices. The options are:

•Enable Fixed Bay

•Enable Microphone

•Enable ExpressCard

•Enable eSATA Ports

•Enable Camera

•Enable Hard Drive Free Fall

Protection

•Enable Media Card

• Disable Media Card

Default Setting: The highlighted devices

are enabled.

Table 4. Video

Option Description

LCD Brightness Allows you to set the panel brightness when the ambient sensor is Off.

Switchable Graphics This option enables or disables switchable graphics technologies such as

NVIDIA Optimus and AMD Power Express .

NOTE: It should only be enabled for Windows 7/8 32/64-bit or

Ubuntu OS. This feature is not applicable to other OS.

• Enable Switchable Graphics

•Enable dock Display Port through Integrated Graphics (Default

Setting)

Table 5. Security

Option Description

Admin Password Allows you to set, change, or delete the administrator (admin)

password.

NOTE: You must set the admin password before you set the

system or hard drive password.

NOTE: Successful password changes take effect immediately.

NOTE: Deleting the admin password automatically deletes the

system password and the hard drive password.

Option Description

NOTE: Successful password changes take effect immediately.

Default Setting: Not set

System Password Allows you to set, change or delete the system password.

NOTE: Successful password changes take effect immediately.

Default Setting: Not set

Internal HDD-0 Password Allows you to set, change or delete the administrator password.

Default Setting: Not set

Strong Password Allows you to enforce the option to always set strong passwords.

Default Setting: Enable Strong Password is not selected.

Password Configuration You can define the length of your password. Min = 4 , Max = 32

Password Bypass Allows you to enable or disable the permission to bypass the System

and the Internal HDD password, when they are set. The options are:

•Disabled (Default Setting)

• Reboot bypass

Password Change Allows you to enable or disable permissions to set a System password

and a Hard Drive password when the admin password is set.

Default Setting: Allow Non-Admin Password Changes is not selected

Non-Admin Setup Changes Allows you to determine whether changes to setup option are

permitted when an administrator password is set. This option is disabled

by default.

• Allows Wireless Switch Changes

TPM Security This option lets you control whether the Trsuted Platform Module

(TPM) in the system is enabled and visible to the operating system.

When disabled the BIOS will not turn On the TPM During POST. The

TPM will be non-functional and invisible to the operating system. When

enabled, the BIOS will turn On the TPM during POST so that it can be

used by the operating system. This option is disabled by default.

NOTE: Disabling this option does not change any settings you may

have made to the TPM, nor does it delete or change any

information or keys you may have stored there. It simply turns Off

the TPM so that it cannot be used. When you re-enable this option,

the TPM will function exactly as it did before it was disabled.

NOTE: Changes to this option take effect immediately.

• TPM Security

Computrace Allows you to activate or disable the optional Computrace software The

options are:

•Deactivate (Default Setting)

• Disable

Option Description

• Activate

NOTE: The Activate and Disable options will permanently activate

or disable the feature and no further changes will be allowed

CPU XD Support Allows you to enable the Execute Disable mode of the processor.

Default Setting: Enable CPU XD Support

OROM Keyboard Access Allows you to set access to enter the Option ROM Configuration

screens using hotkeys during boot process. The options are:

•Enable (Default Setting)

• One Time Enable

• Disable

Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator

password is set.

Default Setting: Disabled

Table 6. Secure Boot

Option Description

Secure Boot Enable This option enables or disables the

Secure Boot feature.

•Disabled (Default Setting)

• Enabled

Expert Key Management Expert key Management allows the PK,

KEK, db, and dbx security key databases

to be manipulated.

• Expert Key Management

– Enable Custom Mode - Disabled

by default

• Custom Mode Key Management

–PK (Default Setting)

– KEK

– Db

– Dbx

Table 7. Performance

Option Description

Multi Core Support This field specifies whether the process

will have one or all cores enabled. The

performance of some applications will

improve with the additional cores. This

option is enabled by default. Allows you

to enable or disable multi-core support

for the processor. The options are:

Option Description

•All (Default Setting)

• 1

• 2

Intel SpeedStep Allows you to enable or disable the Intel

SpeedStep feature.

Default Setting: Enable Intel SpeedStep

C States Control Allows you to enable or disable the

additional processor sleep states. Allows

you to enable or disable the additional

processor sleep states.

Default Setting: C states.

Limit CPUID This field limits the maximum value the

processor Standard CPUID Function will

support. Some operating systems will

not complete installation when the

maximum CPUID Function supported is

greater than 3. This option is disabled by

default.

Enable CPUID Limit

Intel TurboBoost Allows you to enable or disable the Intel

TurboBoost mode of the processor.

Default Setting: Enable Intel

TurboBoost

Hyper-Thread Control Allows you to enable or disable the

HyperThreading in the processor.

Default Setting: Enabled

Rapid Start Technology Allows you to set the Rapid Start

Technology feature. This feature is

enabled by default. You can define the

Rapid Start timer value.

Table 8. Power Management

Option Description

AC Behavior Allows the computer to power-uon automatically, when AC adapter is

plugged. The option is disabled.

• Wake on AC

Auto On Time Allows you to set the time at which the computer must turn on

automatically. The options are:

•Disabled (Default Setting)

• Every Day

• Weekdays

• Select Days

Option Description

Deep Sleep Control Controls where Deep Sleep is enabled. The options are:

•Disabled (Default Setting)

• Enabled in S5 only

• Enabled in S4 and S5

USB Wake Support Allows you to enable the USB devices to wake the computer from

standby mode. The option is disabled

• Enable USB Wake Support

Wireless Radio Control Allows you to control the WLAN and WWAN radio. The options are:

• Control WLAN radio

• Control WWAN radio

Default Setting: both the options are disabled.

Wake on LAN/WLAN This option allows the computer to power up from the off state when

triggered by a special LAN signal. Wake-up from the Standby state is

unaffected by this setting and must be enabled in the operating system.

This feature only works when the computer is connected to AC power

supply.

•Disabled - Does not allow the system to power on by special LAN

signals when it receives a wake-up signal from the LAN or wireless

LAN. (Default Setting)

• LAN or WLAN - Allows the system to be powered on by special LAN

signals or WLAN signals.

• LAN Only - Allows the system to be powered on by special LAN

signals.

• LAN with PXE Boot - A wakeup packet sent to the system in either

the S4 or S5 state will cause the system to wake-up and immediately

boot to PXE.

• WLAN Only - Allows the system to be powered on by special WLAN

signals.

Block Sleep Allows you to block the computer from entering into the sleep state.

This option is disabled by default.

• Block Sleep (S3)

Peak Shift Peak Shift can be used to minimize AC consumption during peak power

times of day. For each weekday listed, set a start and end time to run in

Peak Shift mode. During these times the system will run from the battery

even if the AC is attached as long as the battery stays above the

threshold specified in the Battery Threshold field. After the end time

specified the system will run from AC if attached but will not charge the

battery. The system will again function normally using AC and recharging

the battery after the Charge Start time is specified. This option is disabled

by default.

• Enable Peak Shift

Advanced Battery Charge

Configuration

This places all batteries in the system in Advanced Battery Charging

Mode to maximize battery health. In Advanced Charging Mode the

system will use standard charging algorithm and other techniques during

non-work hours to maximize battery health. During work hours express

Option Description

charge is used so that the battery will be charged faster and therefore

ready to use again sooner. For each weekday, specify the time of day in

which the system will be most heavily used. Setting the Work Period to 0

means the system will only be lightly used that day. This option is

disabled by default.

• Enable Advanced Battery Charge Mode

Primary Battery

Configuration

Allows you to define how to use the battery charge, when AC is plugged

in. The options are:

• Adaptive

• Standard Charge

• Express Charge

• Primarily AC use

• Custom Charge - You can set the percentage to which the battery

must charge .

Battery Slice Configuration Allows you to define the how to charge the battery. The options are:

• Standard Charge

•Express Charge (Default Setting)

Module Bay Battery Charge

Configuration

• Standard – Fully charges your battery at a standard rate

• Express Charge - The battery may be charged over a shorter period

of time using Dell’s fast charging technology.

NOTE: Battery settings may not be available for all battery types. In

order to enable this option Ádvanced Battery Charge Mode must be

disabled.

Table 9. POST Behavior

Option Description

Adapter Warnings Allows you to activate the adapter warning messages when certain

power adapters are used.

•Enable Adapter Warnings (Default Setting)

Mouse/Touchpad Allows you to define how the computer handles the mouse and

touchpad input. The options are:

• Serial Mouse

• PS2 Mouse

•Touchpad/PS-2 Mouse (Default Setting)

Numlock Enable Specifies if the NumLock function can be enabled when the computer

boots. This option is enabled by default.

• Enable Numlock

Fn Key Emulation Allows you to match the <Scroll Lock> key feature of PS-2 keyboard with

the <Fn> key feature in an internal keyboard. The option is enabled by

default.

• Enable Fn Key Emulation

Option Description

MEBx Hotkey This option specifies whether the MEBx Hotkey function should be

enabled when the system boots.

•Enable MEBx Hotkey (Default Setting)

Fastboot This option can speed up the boot process by bypassing some

compatibility steps.

• Minimal – Reduces boot time by skipping certain hardware and

configuration initialization during boot.

•Thorough – Performs complete hardware and configuration

initialization during boot. (Default Setting)

• Auto – Allows the BIOS to decide configuration initialization

performed during the boot.

Extend BIOS POST Time This option creates an additional pre-boot delay. This allows the user to

see POST status messages.

•0 seconds (Default Setting)

• 5 seconds

• 10 seconds

Table 10. Virtualization Support

Option Description

Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can

utilize the additional hardware capabilities provided by Intel Virtualization

technology.

•Enable Intel Virtualization Technology (Default Setting)

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the

additional hardware capabilities provided by Intel Virtualization

technology for direct I/O.

•Enable Intel Virtualization Technology for Direct I/O (Default

Setting)

Trusted Execution This option specifies whether a Measured Virtual Machine Monitor

(MVMM) can utilize the additional hardware capabilities provided by Intel

® Trusted Execution Technology. The TPM Virtualization Technology,

and Virtualization Technology for Direct I/O must be enabled to use this

feature. This option is disabled by default.

• Trusted execution

Table 11. Wireless

Option Description

Wireless Switch Allows you to determine which wireless device can be controlled by the

wireless switch. The options are:

•WWAN

•WLAN

•WiGig

•Bluetooth

Option Description

All options are enabled by default.

Wireless Device Enable Allows you to enable or disable the wireless devices. The options are:

•WWAN

•WLAN/WiGig

•Bluetooth

All options are enabled by default.

Table 12. Maintenance

Option Description

Service Tag Displays the service tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set.

This option is not set by default.

Table 13. System Logs

Option Description

BIOS events Displays the system event log and allows you to clear the log.

Thermal Events Displays the thermal event logs and allows you clear the thermal event

log.

Power Events Displays the power event logs and allows you clear the power event log.

Updating the BIOS

It is recommended to update your BIOS (system setup), on replacing the system board or if an update is

available. For laptops, ensure that your computer battery is fully charged and connected to a power

outlet.

1. Restart the computer.

2. Go to dell.com/support.

3. If you have your computer's Service Tag or Express Service Code:

NOTE: To locate the Service Tag, click Where is my Service Tag?

NOTE: If you cannot find your Service Tag, click Detect Service Tag. Proceed with the

instructions on screen.

4. Enter the Service Tag or Express Service Code and click Submit.

5. If you are unable to locate or find the Service Tag, click the Product Category of your computer.

6. Choose the Product Type from the list.

7. Select your computer model and the Product Support page of your computer appears.

8. Click Drivers & Downloads.

9. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.

10. Identify the latest BIOS file and click Download File.

11. Select your preferred download method in the Please select your download method below

window; click Download File.

The File Download window appears.

12. Click Save to save the file on your computer.

13. Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

System and Setup Password

You can create a system password and a setup password to secure your computer.

Password Type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the BIOS settings of

your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left

unattended.

NOTE: Your computer is shipped with the system and setup password feature disabled.

Assigning a System Password and Setup Password

You can assign a new System Password and/or Setup Password or change an existing System Password

and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you

cannot change the System Password.

NOTE: If the password jumper is disabled, the existing System Password and Setup Password are

deleted and you need not provide the system password to log on to the computer.

To enter a system setup, press <F2> immediately after a power-on or re-boot.

1. In the System BIOS or System Setup screen, select System Security and press <Enter>.

The System Security screen appears.

2. In the System Security screen, verify that Password Status is Unlocked.

3. Select System Password , enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

Re-enter the system password when prompted.

4. Type the system password that you entered earlier and click OK.

5. Select Setup Password, type your system password and press <Enter> or <Tab>.

A message prompts you to re-type the setup password.

6. Type the setup password that you entered earlier and click OK.

7. Press <Esc> and a message prompts you to save the changes.

8. Press <Y> to save the changes.

The computer reboots.

Deleting or Changing an Existing System and/or Setup Password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change

the existing System and/or Setup password. You cannot delete or change an existing System or Setup

password, if the Password Status is Locked.

To enter the System Setup, press <F2> immediately after a power-on or reboot.

1. In the System BIOS or System Setup screen, select System Security and press <Enter>.

The System Security screen is displayed.

2. In the System Security screen, verify that Password Status is Unlocked.

3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.

4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.

NOTE: If you change the System and/or Setup password, re-enter the new password when

promoted. If you delete the System and/or Setup password, confirm the deletion when

promoted.

5. Press <Esc> and a message prompts you to save the changes.

6. Press <Y> to save the changes and exit from the System Setup.

The computer reboots.

Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for

technical assistance. The purpose of running diagnostics is to test your computer's hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Enhanced Pre-Boot System Assessment (ePSA)

Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware.

The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system

diagnostics provides a set of options for particular devices or device groups allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other

computers may cause invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present

at the computer terminal when the diagnostic tests are performed.

1. Power-on the computer.

2. As the computer boots, press the <F12> key as the Dell logo appears.

3. On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the

computer. The diagnostics starts running the tests on all the detected devices.

4. If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the

diagnostic test.

5. Select the device from the left pane and click Run Tests.

6. If there are any issues, error codes are displayed.

Note the error code and contact Dell.

Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error

Messages during the operation of the computer.

Device Status Lights

Table 14. Device Status Lights

Turns on when you turn on the computer and blinks when the computer is in a power

management mode.

Turns on when the computer reads or writes data.

Turns on steadily or blinks to indicate battery charge status.

Turns on when wireless networking is enabled.

The device status LEDs are usually located either on the top or left side of the keyboard. They are used to

display the storage, battery and wireless devices connectivity and activity. Apart from that they can be

useful as a diagnostic tool when there's a possible failure to the system.

The following table lists how to read the LED codes when possible errors occur.

Table 15. LED Lights

Storage LED Power LED Wireless LED Fault Description

Blinking Solid Solid A possible processor failure has occurred.

Solid Blinking Solid The memory modules are detected but has

encountered an error.

Blinking Blinking Blinking A system board failure has occurred.

Blinking Blinking Solid A possible graphics card/video failure has occurred.

Blinking Blinking Off System failed on hard drive initialization OR System

failed in Option ROM initialization.

Blinking Off Blinking The USB controller encountered a problem during

initialization.

Solid Blinking Blinking No memory modules are installed/detected.

Blinking Solid Blinking The display encountered a problem during

initialization.

Storage LED Power LED Wireless LED Fault Description

Off Blinking Blinking The modem is preventing the system from completing

POST.

Off Blinking Off Memory failed to initialize or memory is unsupported.

Battery Status Lights

If the computer is connected to an electrical outlet, the battery light operates as follows:

Alternately blinking

amber light and

white light

An unauthenticated or unsupported non-Dell AC adapter is attached to your

laptop.

Alternately blinking

amber light with

steady white light

Temporary battery failure with AC adapter present.

Constantly blinking

amber light

Fatal battery failure with AC adapter present.

Light off Battery in full charge mode with AC adapter present.

White light on Battery in charge mode with AC adapter present.

Technical Specification

NOTE: Offerings may vary by region. For more information regarding the configuration of your

computer, click Start (Start icon) → Help and Support, and then select the option to view

information about your computer.

Table 16. System Information

Feature Specification

System Chipset Mobile Intel 8 Series Chipset

DMA Channels Enhanced DMA Controller

• Two cascaded 8237 DMA controllers

• Supports LPC DMA

Interrupt Levels Interrupt Controller

• Supports up to eight legacy interrupt pins

• Supports PCI 2.3 Message Signaled

Interrupts

• Two cascaded 8259 with 15 interrupts

• Integrated IO APIC capability with 24 interrupts

• Supports Processor System Bus interrupt delivery

Feature Specification

BIOS Chip (NVRAM) 96 Mb (12 MB)

Table 17. Processor

Feature Specification

Processor type • Intel Core i5 and i7 Dual Core

• Intel Core i7 Quad Extreme

• Intel Core i7 Quad Core

L1 cache Up to 32 KB cache depending on processor type

L2 cache Up to 256 KB cache depending on processor type

L3 cache Up to 8 MB cache depending on processor type

Table 18. Memory

Feature Specification

Type DDR3L

Speed 1600 MHz and 1866 MHz

Connectors 4 SoDIMM Sockets

• Intel Core i5 and i7 Dual processors — two DIMM slots

• Intel Core i7 Quad Core and i7 Quad Extreme processors

— four DIMM slots

Capacity 1 GB, 2 GB, 4 GB, and 8 GB

Minimum Memory 2 GB

Maximum memory • Intel Core i5 and i7 Dual processors — 16 GB

• Intel Core i7 Quad Core and i7 Quad Extreme processors

— 32 GB

Table 19. Video

Feature Specification

Type

M4800 MXM type-A add-in card

M6800 MXM type-B add-in card

Data bus PCIE x16, Gen3

Video controller and memory:

M4800 • AMD FirePro M5100, 2GB GDDR5 VRAM

• NVIDIA Quadro K1100M, 2GB GDDR5 VRAM

• NVIDIA Quadro K2100M, 2GB GDDR5 VRAM

M6800 • AMD FirePro M6100, 2GB GDDR5 VRAM

• Nvidia Quadro K3100M, 4GB GDDR5 VRAM

Feature Specification

• Nvidia Quadro K4100M, 4GB GDDR5 VRAM

• Nvidia Quadro K5100M, 8GB GDDR5 VRAM

Table 20. Audio

Feature Specification

Integrated dual-channel High-Definition audio

Table 21. Communication

Feature Specification

Network adapter network interface card capable of 10/100/1000 Mb/s

communication

Wireless • internal wireless local area network (WLAN)

• internal wireless wide area network (WWAN)

• bluetooth wireless support

• WiGig support

• Bluetooth 4.0

Table 22. Expansion Bus

Feature Specification

Bus Type PCI 2.3, PCI Express 1.0 and 2.0, SATA 1.0A ,2.0 and 3.0, USB

2.0 and 3.0

Bus Width PCIe X16

BIOS Chip (NVRAM) 96 Mb (12 MB)

Table 23. Ports and Connectors

Feature Specification

Audio two connectors for line-out and line-in/microphone

Network Adapter one RJ45 connector

USB 2.0 four

USB 3.0 four

eSATA\USB 2.0 one

Video 15-pin VGA connector, 19-pin HDMI connector, 20-pin

DisplayPort connector

Memory card reader SD 4.0

Docking port one

Micro Subscriber Identity Module

(Micro SIM) port

one

Feature Specification

ExpressCard one

Smart card (optional) one

Table 24. Display

Feature M4800 M6800

Type • HD (1366 X 768)

• FHD (1920 X 1080)

• QHD+( 3200 X1800)

• HD+ (1600 X 900)

• FHD (1920 X 1080)

Size 15.6 inches 17.3 inches

Dimensions:

Height 210 mm (8.26 inches) 270.60 mm (10.65 inches)

Width 359.80 mm (14.16 inches) 416.70 mm (16.40 inches)

Diagonal 396.24 mm (15.60 inches) 439.42 mm (17.3 inches)

Active area (X/Y) • HD (344.23 mm X 193.54

mm)

• FHD (344.16 X 193.59

mm)

• QHD+ ( 345.6 X 194.4

mm)

• HD+ (382.08 mm X 214.92

mm)

• FHD (381.89 mm X 214.81

mm)

Maximum resolution 1920 X 1080 pixels

• HD (1366 X 768)

• FHD (1920 X 1080)

• QHD+( 3200 X1800)

1920 X 1080 pixels

Maximum Brightness • HD (220 nits)

• FHD (300 nits)

• QHD+ ( 400nits)

• HD+ (220 nits)

• FHD (300 nits)

Operating angle 0° (closed) to 135°

Refresh rate 60 Hz

Minimum viewing angles:

Horizontal/Vertical • HD (40/40/10/30)

• FHD (60/60/50/50)

• QHD+ ( 80/80/80/80)

Table 25. Keyboard

Feature Specification

Number of keys • United States: 86 keys

• United Kingdom: 87 keys

• Brazil: 87 keys

Feature Specification

• Japan: 90 keys

Layout QWERTY/AZERTY/Kanji

Table 26. Touchpad

Feature Specification

Active Area:

X-axis 80.00 mm

Y-axis 40.50 mm

Table 27. Camera

Feature Specification

Type CMOS Sensor

Still Resolution 1280 x 720 Pixels ( Maximum )

Video Resolution 1280 x 720 Pixels @ 30 Frame Per Seconds ( Maximum )

Diagonal 74 degrees

Table 28. Storage

Feature Specification

Storage:

Storage Interface • SATA 1 (1.5 Gb/s)

• SATA 2 (3.0 Gb/s)

• SATA 3 (6 Gb/s)

Drives configurations:

M4800 one internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD

(SATA2)

M6800 two internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD

(SATA2)

Size 1 TB 5400 rpm, 320/500/750 GB 7200 rpm, 320GB 7200 rpm SED

FIPS; 128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD

NOTE: The size of the hard drive is bound to change. For

more information, see dell.com.

Optical Drive:

Interface • SATA 1 (1.5 Gb/s)

• SATA 2 (3.0 Gb/s)

Configuration supports ODD modules and Air Bay with SATA HDD option

Table 29. Battery

Feature Specification

Type lithium ion

Dimensions (6-cell / 9-cell / 9-cell long cycle life (LCL)):

Depth 82.60 mm (3.25 inches)

Height 190.65 mm (7.50 inches)

Width 20 mm (0.78 inches)

Weight • 6-cell - 345 g (0.76 lb) — (only M4800)

• 9-cell /9-cell LCL - 535 g (1.18 lb)

Voltage 11.10 V

Life span 300 discharge/charge cycles

Temperature range:

Operating • Charge : 0 °C to 50 °C (32 °F to 158 °F)

• Discharge: 0 °C to 70 °C (32 °F to 122 °F)

Non-operating -20 °C to 65 °C (4 °F to 149 °F)

Coin-cell battery 3 V CR2032 lithium ion cell

Table 30. AC Adapter

Feature M4800 M6800

Input voltage 90 VAC to 264 VAC 90 VAC to 264 VAC

Input current (maximum) 2.50 A 3.50 A

Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz

Output power 180 W 240 W

Output current 9.23 A 12.30 A

Rated output voltage 19.50 VDC 19.50 VDC

Dimensions: 180 W 240 W

Height 30 mm (1.18 inches) 25.40 mm (1 inch)

Width 155 mm (6.10 inches) 200 mm (7.87 inches)

Depth 76 mm (2.99 inches) 100 mm (3.93 inches)

Temperature range:

Operating 0 °C to 40 °C (32 °F to 104 °F)

Non Operating –40 °C to 65 °C (–40 °F to 149 °F)

Table 31. Contactless Smart Card

Feature Specification

Supported Smart Cards and

Technologies

• ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps

• ISO14443B — 160 kbps, 212 kbps, 424 kbps, and 848 kbps

• ISO15693

• HID iClass

• FIPS201

• NXP Desfire

Table 32. Physical Dimension

Physical M4800 M6800

Height:

Touch • Front: 36.1 mm (1.42

inches)

• Back: 40.2 mm (1.58

inches)

Non-touch • Front: 32.9 mm (1.29

inches)

• Back: 36.7 mm (1.44

inches)

• Front: 33.1 mm (1.30

inches)

• Back: 37.2 mm (1.46

inches)

Width 376 mm (14.80 inches) 416.70 mm (16.40 inches)

Depth 256 mm (10.07 inches) 270.60 mm (10.65 inches)

Weight (Minimum) 2.89 kg (6.38 lb) 3.58 kg (7.89 lb)

Table 33. Environmental

Feature Specification

Temperature range:

Operating 0 °C to 40°C (32 °F to 104°F)

Storage –40 °C to 65 °C (–40 °F to 149 °F)

Relative humidity (maximum):

Operating 10 % to 90 % (non-condensing)

Storage 5 % to 95 % (non-condensing)

Maximum vibration:

Operating 0.66 GRMS, 2 Hz - 600 Hz

Storage 1.3 GRMS, 2 Hz - 600 Hz

Maximum shock:

Operating 140 G, 2 ms

Non-operating 163 G, 2 ms

Feature Specification

Altitude:

Storage 0 m to 10668 m (0 ft to 35,000 ft)

Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Table of Contents

DELL M4800 User Manual

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