Dell EMC PowerEdge R240 Installation and Service Manual
About this document
Dell EMC PowerEdge R240 system overview
PowerEdge R240 initial system setup and configuration
PowerEdge R240 Pre-operating system management applications
PowerEdge R240 installing and removing system components
PowerEdge R240 jumpers and connectors
Technical specifications
System diagnostics and indicator codes
Getting help
Documentation resources

DELL R240 User Manual

Displayed below is the user manual for R240 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL R240 Manual

Dell EMC PowerEdge R240

Installation and Service Manual

Regulatory Model: E57S Series

Regulatory Type: E57S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

2019 - 10

Rev. A04

1 About this document.....................................................................................................................7

2 Dell EMC PowerEdge R240 system overview.................................................................................. 8

Front view of the system......................................................................................................................................................8

Control panels.................................................................................................................................................................. 9

Rear view of the system..................................................................................................................................................... 10

Inside the system................................................................................................................................................................. 10

Locating the information tag of your system....................................................................................................................11

3 PowerEdge R240 initial system setup and configuration.................................................................13

Setting up your system........................................................................................................................................................13

iDRAC configuration............................................................................................................................................................ 13

Options to set up iDRAC IP address............................................................................................................................13

Log in to iDRAC.............................................................................................................................................................. 13

Options to install the operating system.............................................................................................................................14

Methods to download firmware and drivers...............................................................................................................14

Downloading drivers and firmware...............................................................................................................................15

4 PowerEdge R240 Pre-operating system management applications..................................................16

Options to manage the pre-operating system applications............................................................................................16

System Setup....................................................................................................................................................................... 16

Viewing System Setup...................................................................................................................................................16

System Setup details..................................................................................................................................................... 16

System BIOS................................................................................................................................................................... 17

iDRAC Settings utility....................................................................................................................................................33

Device Settings..............................................................................................................................................................33

Dell Lifecycle Controller...................................................................................................................................................... 33

Embedded system management................................................................................................................................. 33

Boot Manager...................................................................................................................................................................... 33

Viewing Boot Manager..................................................................................................................................................33

Boot Manager main menu............................................................................................................................................ 34

One-shot UEFI boot menu........................................................................................................................................... 34

System Utilities.............................................................................................................................................................. 34

PXE boot.............................................................................................................................................................................. 34

5 PowerEdge R240 installing and removing system components....................................................... 35

Safety instructions.............................................................................................................................................................. 35

Before working inside your system................................................................................................................................... 35

After working inside your system......................................................................................................................................35

Recommended tools........................................................................................................................................................... 36

Front bezel........................................................................................................................................................................... 36

Removing the front bezel.............................................................................................................................................36

Installing the front bezel................................................................................................................................................37

System cover....................................................................................................................................................................... 37

Contents

Contents 3

Removing the system cover.........................................................................................................................................37

Installing the system cover...........................................................................................................................................38

Air shroud............................................................................................................................................................................. 39

Removing the air shroud...............................................................................................................................................39

Installing the air shroud.................................................................................................................................................40

Cooling fans.......................................................................................................................................................................... 41

Removing the cooling fan blank....................................................................................................................................41

Installing the cooling fan blank......................................................................................................................................41

Removing a cooling fan.................................................................................................................................................42

Installing a cooling fan................................................................................................................................................... 43

Drives.................................................................................................................................................................................... 43

Removing a drive blank.................................................................................................................................................43

Installing a drive blank................................................................................................................................................... 44

Removing a hot-swappable drive................................................................................................................................ 44

Installing the hot-swappable drive...............................................................................................................................45

Removing the drive from the drive carrier................................................................................................................. 46

Installing the drive into the drive carrier......................................................................................................................47

Removing a 2.5-inch drive from a 3.5-inch drive adapter........................................................................................48

Installing a 2.5-inch drive into a 3.5-inch drive adapter............................................................................................48

Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier........................................................................... 49

Installing a 3.5-inch adapter into a 3.5-inch drive carrier.........................................................................................50

Removing a cabled drive............................................................................................................................................... 51

Installing a cabled drive..................................................................................................................................................51

Removing the cabled drive from the drive carrier.....................................................................................................52

Installing a cabled drive into the drive carrier.............................................................................................................53

Intrusion switch................................................................................................................................................................... 54

Removing the intrusion switch.................................................................................................................................... 54

Installing the intrusion switch.......................................................................................................................................54

System memory...................................................................................................................................................................55

System memory guidelines...........................................................................................................................................55

General memory module installation guidelines......................................................................................................... 56

Removing a memory module........................................................................................................................................57

Installing a memory module.......................................................................................................................................... 58

Expansion cards and expansion card risers......................................................................................................................59

Expansion card installation guidelines......................................................................................................................... 59

Removing the expansion card riser..............................................................................................................................61

Installing the expansion card riser................................................................................................................................62

Removing expansion card from the expansion card riser.........................................................................................63

Installing expansion card into the expansion card riser.............................................................................................64

M.2 SSD module..................................................................................................................................................................65

Removing the M.2 SSD module...................................................................................................................................65

Installing the M.2 SSD module.....................................................................................................................................66

System battery ................................................................................................................................................................... 67

Replacing the system battery...................................................................................................................................... 67

Optional internal USB memory key................................................................................................................................... 69

Replacing the optional internal USB memory key..................................................................................................... 69

Optional optical drive.......................................................................................................................................................... 69

Removing the optional optical drive............................................................................................................................69

Installing the optional optical drive...............................................................................................................................70

Processor and heat sink...................................................................................................................................................... 71

4Contents

Removing the heat sink................................................................................................................................................. 71

Removing the processor................................................................................................................................................71

Installing the processor................................................................................................................................................. 72

Installing the heat sink...................................................................................................................................................73

Optional IDSDM or vFlash module.....................................................................................................................................73

Removing the optional IDSDM or vFlash card........................................................................................................... 74

Installing optional IDSDM or vFlash card.................................................................................................................... 74

Removing the MicroSD card........................................................................................................................................75

Installing the MicroSD card.......................................................................................................................................... 76

Drive backplane....................................................................................................................................................................77

Drive backplane.............................................................................................................................................................. 77

Removing the drive backplane..................................................................................................................................... 77

Installing the drive backplane....................................................................................................................................... 78

Cable routing........................................................................................................................................................................79

Power supply unit................................................................................................................................................................82

Removing a cabled power supply unit.........................................................................................................................82

Installing a cabled power supply unit...........................................................................................................................83

System board.......................................................................................................................................................................84

Removing the system board........................................................................................................................................ 84

Installing the system board...........................................................................................................................................86

Restoring the system using Easy Restore..................................................................................................................87

Trusted Platform Module................................................................................................................................................... 87

Upgrading the Trusted Platform Module....................................................................................................................87

Initializing TPM for BitLocker users.............................................................................................................................89

Initializing the TPM 1.2 for TXT users......................................................................................................................... 89

Initializing the TPM 2.0 for TXT users........................................................................................................................ 89

Control panel........................................................................................................................................................................89

Removing the left control panel.................................................................................................................................. 89

Installing the left control panel.....................................................................................................................................90

Removing the right control panel.................................................................................................................................91

Installing the right control panel...................................................................................................................................92

6 PowerEdge R240 jumpers and connectors ................................................................................... 94

System board connectors.................................................................................................................................................. 94

System board jumper settings...........................................................................................................................................95

Disabling forgotten password............................................................................................................................................95

7 Technical specifications.............................................................................................................. 97

Chassis dimensions..............................................................................................................................................................97

System weight.....................................................................................................................................................................98

Processor specifications.....................................................................................................................................................98

PSU specifications.............................................................................................................................................................. 98

Cooling fans specifications.................................................................................................................................................98

System battery specifications........................................................................................................................................... 99

Expansion card riser specifications................................................................................................................................... 99

Memory specifications........................................................................................................................................................99

Storage controller specifications.......................................................................................................................................99

Drive specifications............................................................................................................................................................100

Drives.............................................................................................................................................................................100

Contents 5

Optical drives................................................................................................................................................................100

Ports and connectors specifications...............................................................................................................................100

USB ports specifications.............................................................................................................................................100

NIC ports specifications..............................................................................................................................................100

Serial connector specifications...................................................................................................................................100

VGA ports specifications..............................................................................................................................................101

IDSDM module.............................................................................................................................................................. 101

Video specifications............................................................................................................................................................101

Environmental specifications.............................................................................................................................................101

Standard operating temperature............................................................................................................................... 102

Expanded operating temperature.............................................................................................................................. 102

Particulate and gaseous contamination specifications............................................................................................103

8 System diagnostics and indicator codes ..................................................................................... 105

System health and system ID indicator codes............................................................................................................... 105

iDRAC Direct LED indicator codes...................................................................................................................................106

NIC indicator codes........................................................................................................................................................... 106

Non-redundant cabled power supply unit indicator codes........................................................................................... 107

Drive indicator codes......................................................................................................................................................... 107

PowerEdge R240 system diagnostics.............................................................................................................................108

Dell Embedded System Diagnostics.......................................................................................................................... 108

9 Getting help..............................................................................................................................110

Recycling or End-of-Life service information................................................................................................................. 110

Contacting Dell....................................................................................................................................................................110

Accessing system information by using QRL..................................................................................................................110

Quick Resource Locator for Dell EMC PowerEdge R240 system...........................................................................111

Receiving automated support with SupportAssist .........................................................................................................111

10 Documentation resources......................................................................................................... 112

6Contents

About this document

This document provides an overview about the system, information about installing and replacing components, technical specifications,

diagnostic tools, and guidelines to be followed while installing certain components.

About this document 7

Dell EMC PowerEdge R240 system overview

The Dell EMC PowerEdge R240 system is a 1U server that supports:

• One Intel Xeon, or Core i3, Pentium, or Celeron processor

• Four DIMM slots

• Cabled AC power supply unit

• Up to four 3.5-inch SAS, SATA drives or SSDs, or four 3.5-inch cabled drives, or two 3.5-inch cabled drives.

For more information, see the Technical specifications section.

NOTE: All instances of SAS, SATA drives, and SSDs are referred to as drives in this document, unless specified

otherwise.

Topics:

•Front view of the system

•Rear view of the system

•Inside the system

•Locating the information tag of your system

Front view of the system

Figure 1. Front view of the 4 x 3.5-inch drive system

1. Left control panel 2. Optical drive (optional)

3. Right control panel 4. Information tag

5. Drive (4)

Figure 2. Front view of the 4 x 3.5-inch cabled drive system

1. Left control panel 2. Optical drive (optional)

3. Right control panel 4. Information tag

5. Drive (4)

NOTE: LED functionality is not supported on cabled disk drive configuration.

8 Dell EMC PowerEdge R240 system overview

For more information about the ports, see the Technical Specifications section.

Control panels

Left control panel

Figure 3. Left control panel view

1. System health and system ID indicator

Right control panel

Figure 4. Right control panel view

1. Power button 2. USB 2.0-compliant port

3. iDRAC direct Micro USB port

NOTE: For more information on the ports, see the Ports and connectors specifications section.

Dell EMC PowerEdge R240 system overview 9

Rear view of the system

Figure 5. Rear view of the system

1. Serial port 2. NIC port (Gb 1)

3. NIC port (Gb 2) 4. Half-height PCIe expansion card slot

5. Full-height PCIe expansion card slot 6. Power supply unit

7. PSU Built-in Self Test (BIST) LED 8. PSU Built-in Self Test (BIST) button

9. System identification button 10. System status indicator cable port (CMA)

11. USB 3.0 ports (2) 12. iDRAC dedicated NIC port

13. VGA port

For more information about the ports and connectors, see the Technical Specifications section.

Inside the system

Figure 6. Inside the system - 4 x 3.5-inch drive system

1. Optical drive 2. Intrusion switch

10 Dell EMC PowerEdge R240 system overview

3. Cabled AC power supply unit 4. Expansion card riser

5. Processor and heat sink 6. Memory module sockets

7. System board 8. Fan (4)

9. Drive backplane

Figure 7. Inside the system - 4 x 3.5-inch cabled drive system

1. Optical drive 2. Intrusion switch

3. Cabled AC power supply unit 4. Expansion card riser

5. Processor and heat sink 6. Memory module sockets

7. System board 8. Fan (4)

9. Cabled drive

Locating the information tag of your system

Your system is identified by a unique Express Service Code and Service Tag number. You can view the Express Service Code and Service

Tag by pulling out the information tag located on the front of the system. Alternatively, the information may be on the Mini Enterprise

Service Tag (MEST) label on the chassis, on the rear of the system. This information is used by Dell to route support calls to the

appropriate personnel.

Dell EMC PowerEdge R240 system overview 11

Figure 8. Locating Service Tag of your system

1. Information tag (front view) 2. Information tag (back view)

3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label

5. Service Tag, Express Service Code, QRL label

12 Dell EMC PowerEdge R240 system overview

PowerEdge R240 initial system setup and

configuration

Setting up your system

Perform the following steps to set up your system:

Steps

1. Unpack the system.

2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at

www.dell.com/poweredgemanuals.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Power on the system by pressing the power button or by using iDRAC.

6. Power on the attached peripherals.

For more information about setting up your system, see the Getting Started Guide that shipped with your system.

iDRAC configuration

The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the

overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system

management. This reduces the need for physical access to the system.

Options to set up iDRAC IP address

To enable communication between your system and iDRAC, you must first configure the network settings based on your network

infrastructure.

NOTE: For static IP configuration, you must request for it at the time of purchase.

This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:

Interfaces Document/Section

iDRAC Settings

utility

Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals

Dell Deployment

Toolkit

Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit

Dell Lifecycle

Controller

Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals

NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can

also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode

enabled.

You can log in to iDRAC as:

• iDRAC user

PowerEdge R240 initial system setup and configuration 13

• Microsoft Active Directory user

• Lightweight Directory Access Protocol (LDAP) user

If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system

Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and

calvin. You can also log in by using your Single Sign-On or Smart Card.

NOTE: You must have the iDRAC credentials to log in to iDRAC.

NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.

For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's

Guide at www.dell.com/poweredgemanuals.

You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at

www.dell.com/poweredgemanuals.

Options to install the operating system

If the system is shipped without an operating system, install a supported operating system by using one of the following resources:

Table 1. Resources to install the operating system

Resources Location

iDRAC www.dell.com/idracmanuals

Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller

OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage Deployment

Toolkit

Dell certified VMware ESXi www.dell.com/virtualizationsolutions

Installation and How-to videos for supported operating systems on

PowerEdge systems

Supported Operating Systems for Dell EMC PowerEdge systems

Methods to download firmware and drivers

You can download the firmware and drivers by using any of the following methods:

Table 2. Firmware and drivers

Methods Location

From the Dell EMC support site www.dell.com/support/home

Using Dell Remote Access Controller Lifecycle Controller (iDRAC

with LC)

www.dell.com/idracmanuals

Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager

Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials

Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage Enterprise

Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility

Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment

Toolkit

Using iDRAC virtual media www.dell.com/idracmanuals

14 PowerEdge R240 initial system setup and configuration

Downloading drivers and firmware

Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.

Prerequisites

Ensure that you clear the web browser cache before downloading the drivers and firmware.

Steps

1. Go to www.dell.com/support/home.

2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then

click Submit.

NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the

Service Tag, or click View products, and navigate to your product.

3. Click Drivers & Downloads.

The drivers that are applicable to your system are displayed.

4. Download the drivers to a USB drive, CD, or DVD.

PowerEdge R240 initial system setup and configuration 15

PowerEdge R240 Pre-operating system

management applications

You can manage basic settings and features of a system without booting to the operating system by using the system firmware.

Topics:

•Options to manage the pre-operating system applications

•System Setup

•Dell Lifecycle Controller

•Boot Manager

•PXE boot

Options to manage the pre-operating system

applications

Your system has the following options to manage the pre-operating system applications:

• System Setup

• Dell Lifecycle Controller

• Boot Manager

• Preboot Execution Environment (PXE)

System Setup

By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text

browser, press F1.

You can access system setup by one of the following:

• Standard graphical browser—The browser is enabled by default.

• Text browser—The browser is enabled by using Console Redirection.

Viewing System Setup

To view the System Setup screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

System Setup details

The System Setup Main Menu screen details are explained as follows:

16 PowerEdge R240 Pre-operating system management applications

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure the iDRAC settings.

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified

Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings

utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at

www.dell.com/poweredgemanuals.

Device Settings Enables you to configure device settings.

System BIOS

You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the SATA

mode, and enable or disable USB ports.

Viewing System BIOS

To view the System BIOS screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then

restart the system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

System BIOS Settings details

About this task

The System BIOS Settings screen details are explained as follows:

Option Description

System

Information

Specifies information about the system such as the system model name, BIOS version, and Service Tag.

Memory Settings Specifies information and options related to the installed memory.

Processor

Settings

Specifies information and options related to the processor such as speed and cache size.

SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.

Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings Specifies options to manage the UEFI network settings and boot protocols.

Legacy network settings are managed from the Device Settings menu.

Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options.

Serial

Communication

Specifies options to manage the serial ports, its related features and options.

System Profile

Settings

Specifies options to change the processor power management settings, memory frequency.

System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted

Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.

PowerEdge R240 Pre-operating system management applications 17

Option Description

Redundant OS

Control

Sets the redundant OS info for redundant OS control.

Miscellaneous

Settings

Specifies options to change the system date and time.

System Information

You can use the System Information screen to view system properties such as Service Tag, system model name, and BIOS version.

Viewing System Information

To view the System Information screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Information.

System Information details

About this task

The System Information screen details are explained as follows:

Option Description

System Model

Name

Specifies the system model name.

System BIOS

Version

Specifies the BIOS version installed on the system.

System

Management

Engine Version

Specifies the current version of the Management Engine firmware.

System Service

Tag

Specifies the system Service Tag.

System

Manufacturer

Specifies the name of the system manufacturer.

System

Manufacturer

Contact

Information

Specifies the contact information of the system manufacturer.

System CPLD

Version

Specifies the current version of the system complex programmable logic device (CPLD) firmware.

UEFI Compliance

Version

Specifies the UEFI compliance level of the system firmware.

18 PowerEdge R240 Pre-operating system management applications

Memory Settings

You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as

system memory testing and node interleaving.

Viewing Memory Settings

To view the Memory Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then

restart the system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Memory Settings.

Memory Settings details

About this task

The Memory Settings screen details are explained as follows:

Option Description

System Memory

Size

Specifies the memory size in the system.

System Memory

Type

Specifies the type of memory installed in the system.

System Memory

Speed

Specifies the system memory speed.

System Memory

Voltage

Specifies the system memory voltage.

Video Memory Specifies the amount of video memory.

System Memory

Testing

Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This

option is set to Disabled by default.

Memory Operating

Mode

Specifies the memory operating mode. This option is set to Optimizer Mode by default.

NOTE: The Memory Operating Mode option can have different default and available options based

on the memory configuration of your system.

Current State of

Memory Operating

Mode

Specifies the current state of the memory operating mode.

PowerEdge R240 Pre-operating system management applications 19

Processor Settings

You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization

technology, hardware prefetcher, and logical processor idling.

Viewing Processor Settings

To view the Processor Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Processor Settings.

Processor Settings details

About this task

The Processor Settings screen details are explained as follows:

Option Description

Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to

Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one

logical processor per core. This option is set to Enabled by default.

Virtualization

Technology

Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.

Adjacent Cache

Line Prefetch

Optimizes the system for applications that need high utilization of sequential memory access. This option is set to

Enabled by default. You can disable this option for applications that need high utilization of random memory

access.

Hardware

Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by default.

Logical Processor

Idling

Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and

parks some of the logical processors in the system which in turn allows the corresponding processor cores to

transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set

to Disabled by default.

x2APIC Mode Enables or disables the x2APIC mode. This option is set to Disabled by default.

Number of Cores

per Processor

Controls the number of enabled cores in each processor. This option is set to All by default.

Processor Core

Speed

Specifies the maximum core frequency of the processor.

Processor 1 The following settings are displayed for each processor installed in the system:

Option Description

Family-Model-

Stepping

Specifies the family, model, and stepping of the processor as defined by Intel.

Brand Specifies the brand name.

Level 2 Cache Specifies the total L2 cache.

20 PowerEdge R240 Pre-operating system management applications

Option Description

Level 3 Cache Specifies the total L3 cache.

Number of Cores Specifies the number of cores per processor.

Microcode Specifies the microcode.

SATA Settings

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA on your system.

Viewing SATA Settings

To view the SATA Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click SATA Settings.

SATA Settings details

About this task

The SATA Settings screen details are explained as follows:

Option Description

Embedded SATA Enables the embedded SATA option to be set to Off, AHCI, or RAID modes. This option is set to AHCI Mode by

default.

Security Freeze

Lock

Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only

for AHCI Mode. This option is set to Enabled by default.

Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by

default.

Port n Sets the drive type of the selected device.

For AHCI Mode or RAID Mode, BIOS support is always enabled.

Option Description

Model Specifies the drive model of the selected device.

Drive Type Specifies the type of drive attached to the SATA port.

Capacity Specifies the total capacity of the drive. This field is undefined for removable media

devices such as optical drives.

PowerEdge R240 Pre-operating system management applications 21

Boot Settings

You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.

•UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The

interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating

system and its loader. The following benefits are available when the Boot Mode is set to UEFI:

• Support for drive partitions larger than 2 TB.

• Enhanced security (e.g., UEFI Secure Boot).

• Faster boot time.

•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.

Viewing Boot Settings

To view the Boot Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Boot Settings.

Boot Settings details

About this task

The Boot Settings screen details are explained as follows:

Option Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from booting if the operating system

is not installed in the same boot mode.

If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows

compatibility with non-UEFI operating systems. This option is set to UEFI by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.

Boot Sequence

Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to

boot, the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover Specifies the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive

Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first drive in the list

is attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in

the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled

by default.

Generic USB boot Enables or disables generic USB boot. This option is set to Disabled by default.

Hard-disk Drive

Placeholder

Enables or disables Hard-disk Drive Placeholder.

UEFI Boot

Settings

Enables or disables UEFI Boot options.

The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.

NOTE: This option is enabled only if the boot mode is UEFI.

22 PowerEdge R240 Pre-operating system management applications

Option Description

UEFI Boot

Sequence

Enables you to change the boot device order.

Boot Options

Enable/Disable

Enables you to select the enabled or disabled boot devices.

Network Settings

You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available

only in the UEFI mode.

NOTE: BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of

the network controllers handles the network settings.

Viewing Network Settings

To view the Network Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Network Settings.

Network Settings screen details

The Network Settings screen details are explained as follows:

About this task

Option Description

PXE Device n (n =

1 to 4)

Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.

PXE Device n

Settings(n = 1 to

Enables you to control the configuration of the PXE device.

HTTP Device n (n

= 1 to 4)

Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device.

HTTP Device n

Settings (n = 1 to

Enables you to control the configuration of the HTTP device.

UEFI iSCSI

Settings

Enables you to control the configuration of the iSCSI device.

Table 3. UEFI iSCSI Settings screen details

Option Description

iSCSI Initiator Name Specifies the name of the iSCSI initiator in IQN format.

iSCSI Device1 Enables or disables the iSCSI device. When enabled, a

UEFI boot option is created for the iSCSI device

automatically. This is set to Enabled by default.

PowerEdge R240 Pre-operating system management applications 23

Option Description

iSCSI Device1 Settings Enables you to control the configuration of the iSCSI

device.

Integrated Devices

You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,

integrated RAID controller, and the USB ports.

Viewing Integrated Devices

To view the Integrated Devices screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Integrated Devices.

Integrated Devices details

About this task

The Integrated Devices screen details are explained as follows:

Option Description

User Accessible

USB Ports

Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting

All Ports Off disables all front and back USB ports;

The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the

selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.

NOTE: Selecting Only Back Ports On and All Ports Off disables the USB management port and also

restricts access to the iDRAC features.

Internal USB Port Enables or disables the internal USB port. This option is set to On or Off. This option is set to On by default.

iDRAC Direct USB

Port

The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to ON or

OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set

to On by default.

Embedded NIC1

and NIC2

NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have

Integrated Network Card 1.

Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for

shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only

available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is

mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by

using the NIC management utilities of the system.

I/OAT DMA

Engine

Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to

accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the

feature.

24 PowerEdge R240 Pre-operating system management applications

Option Description

Embedded Video

Controller

Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the

Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to

Disabled, an add-in graphics card will be used as the primary display. BIOS will output displays to both the primary

add-in video and the embedded video during POST and pre-boot environment. The embedded video will then be

disabled right before the operating system boots. This option is set to Enabled by default.

NOTE: When there are multiple add-in graphic cards installed in the system, the first card

discovered during PCI enumeration is selected as the primary video. You might have to re-arrange

the cards in the slots in order to control which card is the primary video.

Current State of

Embedded Video

Controller

Displays the current state of the embedded video controller. The Current State of Embedded Video

Controller option is a read-only field. If the Embedded Video Controller is the only display capability in the system

(that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the

primary display even if the Embedded Video Controller setting is set to Enabled.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this

option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the

default), the timer does not have any effect on the system.

Memory Mapped

I/O above 4 GB

Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only

for 64-bit operating systems. This option is set to Enabled by default.

Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the

configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed

peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is

disabled, both the Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be

available for control.

Table 4. Slot Disablement

Option Description

Slot 1 Enables or disables or only the boot driver is disabled

for the PCIe slot 1. This option is set to Enabled by

default.

Slot 2 Enables or disables or only the boot driver is disabled

for the PCIe slot 2. This option is set to Enabled by

default.

Serial Communication

You can use the Serial Communication screen to view the properties of the serial communication port.

Viewing Serial Communication

To view the Serial Communication screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Serial Communication.

PowerEdge R240 Pre-operating system management applications 25

Serial Communication details

About this task

The Serial Communication screen details are explained as follows:

Option Description

Serial

Communication

Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can

also be enabled, and the port address can be specified. This option is set to Auto by default.

Serial Port

Address

Enables you to set the port address for serial devices. This field sets the serial port address to either COM1 or

COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1

by default.

NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console

redirection by SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert the serial MUX setting to the default

setting of Serial Device 1.

External Serial

Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote

Access Device by using this option. This option is set to Serial Device 1 by default.

NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by

SOL, configure the same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The

serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings

from within the BIOS setup utility may not always revert this setting to the default setting of

Serial Device 1.

Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate

automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This

option is set to 115200 by default.

Remote Terminal

Type

Sets the remote console terminal type. This option is set to ANSIVT100/VT220 by default.

Redirection After

Boot

Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to

Enabled by default.

System Profile Settings

You can use the System Profile Settings screen to enable specific system performance settings such as power management.

Viewing System Profile Settings

To view the System Profile Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Profile Settings.

26 PowerEdge R240 Pre-operating system management applications

System Profile Settings details

About this task

The System Profile Settings screen details are explained as follows:

Option Description

System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS

automatically sets the rest of the options. You can only change the rest of the options if the mode is set to

Custom. This option is set to Performance Per Watt (OS) by default.

NOTE: All the parameters on the system profile setting screen are available only when the System

Profile option is set to Custom.

CPU Power

Management

Sets the CPU power management. This option is set to OS DBPM by default.

Memory

Frequency

Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a

specific speed. This option is set to Maximum Performance by default.

Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.

C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to

Enabled by default.

C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.

Memory Refresh

Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency Enables you to select the Processor Uncore Frequency option.

Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.

The optimization of the uncore frequency to either save power or optimize performance is influenced by the

setting of the Energy Efficiency Policy option.

Number of Turbo

Boost Enabled

Cores for

Processor 1

NOTE: If there are two processors installed in the system, you will see an entry for Number of

Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by

default.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,

except Custom by default.

NOTE: This option can be disabled only if the C States option in the Custom mode is set to

disabled.

NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting

does not impact the system power or performance.

PCI ASPM L1 Link

Power

Management

Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.

System Security

You can use the System Security screen to perform specific functions such as setting the system password, setup password and

disabling the power button.

Viewing System Security

To view the System Security screen, perform the following steps:

Steps

1. Power on, or restart your system.

PowerEdge R240 Pre-operating system management applications 27

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click System Security.

System Security Settings details

About this task

The System Security Settings screen details are explained as follows:

Option Description

CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption

Standard Instruction Set (AES-NI). This option is set to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not

installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.

Password Status Locks the system password. This option is set to Unlocked by default.

TPM Security NOTE: The TPM menu is available only when the TPM module is installed.

Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You

can only modify the TPM Status, and TPM Activation fields if the TPM Status field is set to either On with Pre-

boot Measurements or On without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. This option is set to No Change by default.

TPM Status Specifies the TPM status.

TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to

Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated.

When set to Clear, all the contents of the TPM are cleared. This option is set to None by default.

CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may

affect booting to the operating system.

This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can

take effect.

Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,

virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to

Off by default.

When TPM 2.0 is installed, TPM 2 Algorithm option is available. It enables you to select a hash algorithm from

those supported by the TPM (SHA1, SHA256). TPM 2 Algorithm option must be set to SHA256, to enable TXT.

Intel(R) SGX Enables or disables the Intel Software Guard Extension (SGX) option. This option is set to Software by default.

NOTE: The SGX menu is available, only when E-2186G/E-2176G/E-2174G CPU is installed

SGX Launch

Control Policy

Allows controlling the Launch Control Policy (LCP) of Software Guard Extensions (SGX) technology. This option

is set to Unlocked by default.

Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.

AC Power

Recovery

Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.

AC Power

Recovery Delay

Sets the time delay for the system to power up after AC power is restored to the system. This option is set to

Immediate by default.

28 PowerEdge R240 Pre-operating system management applications

Option Description

User Defined

Delay (60 s to 240

Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.

UEFI Variable

Access

Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are

accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables

are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot

order.

In-Band

Manageability

Interface

When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI

devices from the operating system. This prevents the operating system from changing the ME power capping

settings, and blocks access to all in-band management tools. All management should be managed through out-of-

band. This option is set to Enabled by default.

NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI

interface to be operational. This setting needs to be set to Enabled to avoid updating errors.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure

Boot Policy. Secure Boot is set to Disabled by default.

Secure Boot

Policy

When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to

authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key

and certificates. Secure Boot policy is set to Standard by default.

Secure Boot Mode Configures how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).

If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the

current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.

Options Description

User Mode In User Mode, PK must be installed, and BIOS performs signature verification on

programmatic attempts to update policy objects.

The BIOS allows unauthenticated programmatic transitions between modes.

Audit Mode In Audit mode, PK is not present. The BIOS does not authenticate programmatic updates

to the policy objects, and transitions between modes.

Audit Mode is useful for programmatically determining a working set of policy objects.

BIOS performs signature verification on pre-boot images and logs results in the image

Execution Information Table, but executes the images whether they pass or fail

verification.

Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and

the BIOS performs signature verification on programmatic attempts to update policy

objects.

Deployed Mode restricts the programmatic mode transitions.

Secure Boot

Policy Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate images.

Secure Boot

Custom Policy

Settings

Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option.

Creating a system and setup password

Prerequisites

Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.

For more information, see the System board jumper settings section.

NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and

you need not provide the system password to boot the system.

PowerEdge R240 Pre-operating system management applications 29

Steps

1. To enter System Setup, press F2 immediately after turning on or rebooting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, verify that Password Status is set to Unlocked.

4. In the System Password field, type your system password, and press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.

5. Reenter the system password, and click OK.

6. In the Setup Password field, type your setup password and press Enter or Tab.

A message prompts you to reenter the setup password.

7. Reenter the setup password, and click OK.

8. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Using your system password to secure the system

About this task

If you have assigned a setup password, the system accepts your setup password as an alternate system password.

Steps

1. Power on or reboot your system.

2. Type the system password and press Enter.

Next steps

When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your

password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system

displays an error message that the system has stopped functioning and must be turned off. Even after you turn off and

restart the system, the error message is displayed until the correct password is entered.

Deleting or changing system and setup password

Prerequisites

NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.

Steps

1. To enter System Setup, press F2 immediately after turning on or restarting your system.

2. On the System Setup Main Menu screen, click System BIOS > System Security.

3. On the System Security screen, ensure that Password Status is set to Unlocked.

4. In the System Password field, change or delete the existing system password, and then press Enter or Tab.

5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

NOTE: If you change the system password or setup password, a message prompts you to reenter the new password.

If you delete the system password or setup password, a message prompts you to confirm the deletion.

6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.

7. Select Setup Password, change, or delete the existing setup password and press Enter or Tab.

30 PowerEdge R240 Pre-operating system management applications

NOTE: If you change the system password or setup password, a message prompts you to reenter the new password.

If you delete the system password or setup password, a message prompts you to confirm the deletion.

Operating with setup password enabled

If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.

If you do not type the correct password in three attempts, the system displays the following message:

Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power

down.

Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password

attempts exceeded.System halted.

Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following options

are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system

password. For more information, see the System Security Settings screen section.

• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the system password from

unauthorized changes.

Redundant OS Control

In the Redundant OS Control screen you can set the redundant OS information. This enables you to set up a physical recovery disk on

the system.

Viewing Redundant OS Control

To view the Redundant OS Control screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Redundant OS Control.

Redundant OS Control screen details

The Redundant OS Control screen details are explained as follows:

About this task

Option Description

Redundant OS

Location

Enables you to select a backup disk from the following devices:

•None

•IDSDM

•SATA Ports in AHCI mode

•BOSS PCIe Cards (Internal M.2 Drives)

•Internal USB

PowerEdge R240 Pre-operating system management applications 31

Option Description

NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to

distinguish between individual drives in those configurations.

Redundant OS

State NOTE: This option is disabled if Redundant OS Location is set to None.

When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is

disabled and is not visible to the boot list and OS. This option is set to Visible by default.

NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.

Redundant OS

Boot

NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is

set to Hidden.

When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled,

BIOS preserves the current boot list settings. This option is set to Enabled by default.

Miscellaneous Settings

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system

date and time.

Viewing Miscellaneous Settings

To view the Miscellaneous Settings screen, perform the following steps:

Steps

1. Power on, or restart your system.

2. Press F2 immediately after you see the following message:

F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then

restart your system and try again.

3. On the System Setup Main Menu screen, click System BIOS.

4. On the System BIOS screen, click Miscellaneous Settings.

Miscellaneous Settings details

About this task

The Miscellaneous Settings screen details are explained as follows:

Option Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.

Keyboard

NumLock

Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by

default.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on

Error

Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also

includes keyboard errors.

Load Legacy Video

Option ROM

Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video

controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is

available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.

This option is set to Disabled by default.

32 PowerEdge R240 Pre-operating system management applications

Option Description

Dell Wyse

P25/P45 BIOS

Access

Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.

Power Cycle

Request

Enables or disables the Power Cycle Request. This option is set to None by default.

iDRAC Settings utility

The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various

iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/

poweredgemanuals.

Device Settings

Device Settings enables you to configure the below device parameters:

• Controller Configuration Utility

• Embedded NIC Port1-X Configuration

• NICs in slotX, Port1-X Configuration

• BOSS Card configuration

Dell Lifecycle Controller

Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration,

update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified

Extensible Firmware Interface (UEFI) applications.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system. The Dell Lifecycle

Controller can be started during the boot sequence and can function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating

system, see the Dell Lifecycle Controller documentation at www.dell.com/poweredgemanuals.

Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

Viewing Boot Manager

About this task

To enter Boot Manager:

Steps

1. Power on, or restart your system.

2. Press F11 when you see the following message:

F11 = Boot Manager

PowerEdge R240 Pre-operating system management applications 33

If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system

and try again.

Boot Manager main menu

Menu item Description

Continue Normal

Boot

The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the

system continues with the next item in the boot order until the boot is successful or no more boot options are

found.

One-shot Boot

Enables you to access boot menu, where you can select a one-time boot device to boot from.

Launch System

Setup

Enables you to access System Setup.

Launch Lifecycle

Controller

Exits the Boot Manager and invokes the Dell Lifecycle Controller program.

System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.

One-shot UEFI boot menu

One-shot UEFI boot menu enables you to select a boot device to boot from.

System Utilities

System Utilities contains the following utilities that can be launched:

• Launch Diagnostics

• BIOS Update File Explorer

• Reboot System

PXE boot

You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.

To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS

Setup. It does not pull any menu or allows managing of network devices.

34 PowerEdge R240 Pre-operating system management applications

PowerEdge R240 installing and removing

system components

Safety instructions

NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system

by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric

shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system

without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that are shipped with your product.

CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated

with a component or a blank.

NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside

the system.

Before working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Power off the system and all attached peripherals.

2. Disconnect the system from the electrical outlet, and disconnect the peripherals.

3. If applicable, remove the system from the rack.

For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals.

4. Remove the system cover.

After working inside your system

Prerequisites

Follow the safety guidelines listed in Safety instructions.

Steps

1. Replace the system cover.

2. If applicable, install the system into the rack.

For more information, see the Rail Installation Guide at www.dell.com/poweredgemanuals.

PowerEdge R240 installing and removing system components 35

3. Reconnect the peripherals and connect the system to the electrical outlet.

4. Power on the attached peripherals and then power on the system.

Recommended tools

You need the following tools to perform the removal and installation procedures:

• Key to the bezel lock

The key is required only if your system includes a bezel.

• Phillips #1 screwdriver

• Phillips #2 screwdriver

• Torx #T15 screwdriver

• Plastic scribe

• 1/4 inch flat blade screwdriver

• Wrist grounding strap connected to the ground

• ESD mat

You need the following tools to assemble the cables for a DC power supply unit:

• AMP 90871-1 hand-crimping tool or equivalent

• Tyco Electronics 58433-3 or equivalent

• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Front bezel

Removing the front bezel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Keep the bezel key handy.

Steps

1. Unlock the bezel.

2. Press the release button, and remove the left end of the bezel.

3. Unhook the right end of the bezel, and remove the bezel.

Figure 9. Removing the front bezel

36 PowerEdge R240 installing and removing system components

Next steps

1. Replace the bezel.

Installing the front bezel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Locate and remove the bezel key.

NOTE: The bezel key is part of the bezel package.

Steps

1. Align and insert the tabs on the right end of the bezel into the slots on the system.

2. Fit the left end of the bezel onto the system and press the bezel until you hear the button click.

3. Lock the bezel.

Figure 10. Installing the front bezel

System cover

Removing the system cover

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If applicable, remove the system from the rack.

NOTE: For more information, see the

Rail Installation Guide

at www.dell.com/poweredgemanuals.

Steps

1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, turn the lock on the release-latch counterclockwise to the unlock position.

2. Open the release-latch until the system cover slides back.

3. Lift the cover away from the system.

PowerEdge R240 installing and removing system components 37

Figure 11. Removing the system cover

Installing the system cover

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Power off the system, including all attached peripherals.

3. Disconnect the system from the electrical outlet, and disconnect the peripherals.

4. If applicable, remove the system from the rack.

NOTE: For more information, see the

Rail Installation Guide

at www.dell.com/poweredgemanuals.

5. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.

Steps

1. Align the tabs on the system cover with the guide slots on the system.

2. Close the system cover release-latch.

3. Using a 1/4 inch flat head or Phillips #2 screwdriver, turn the lock on the release-latch clockwise to the lock position.

38 PowerEdge R240 installing and removing system components

Figure 12. Installing the system cover

Next steps

1. Follow the procedure listed in the After working inside your system.

Air shroud

Removing the air shroud

Prerequisites

CAUTION: Never operate your system with the air shroud removed. The system may get overheated, resulting in

shutdown of the system and loss of data.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Holding the blue touch points, lift the air shroud out of the system.

PowerEdge R240 installing and removing system components 39

Figure 13. Removing the air shroud

Next steps

1. Replace the air shroud.

Installing the air shroud

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

NOTE: Route the cable properly to prevent the cable from being pinched or crimped.

Steps

1. Align the tab on the air shroud with the slot on the system.

2. Lower the air shroud into the system until it is firmly seated.

Figure 14. Installing the air shroud

Next steps

1. Follow the procedure listed in the After working inside your system.

40 PowerEdge R240 installing and removing system components

Cooling fans

Removing the cooling fan blank

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

Steps

1. Press the release tabs and push the fan blank out to disengage it from the fan cage.

2. Lift the fan blank out of the fan cage.

Figure 15. Removing the fan blank

Next steps

1. If applicable, replace the cooling fan blank or install the cooling fan.

Installing the cooling fan blank

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

Steps

1. Lower the fan blank into the fan cage.

2. Insert the lower tabs on the fan blank into the lower wall on the fan cage.

3. Press the fan blank until the release tabs lock into place.

PowerEdge R240 installing and removing system components 41

Figure 16. Installing the fan blank

Next steps

1. Follow the procedure listed in the After working inside your system.

Removing a cooling fan

Prerequisites

WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.

Exercise utmost care while removing or installing fans.

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

Steps

1. Press the release tabs on the fan cable connector and disconnect it from the connector on the system board.

2. Lift the fan out of the fan cage.

Figure 17. Removing a cooling fan

Next steps

1. Replace the cooling fan blank or install the cooling fan.

42 PowerEdge R240 installing and removing system components

Installing a cooling fan

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in Before working inside your system..

3. Remove the air shroud.

4. If installed, remove the fan blank.

Steps

1. Lower the fan into the fan cage.

2. Press the release tabs on the fan cable connector and connect the cable connector to the connector on the system board.

NOTE: Route the cable properly when installing, to prevent the cable from being pinched or crimped.

Figure 18. Installing a fan

Next steps

1. Follow the procedure listed in the After working inside your system.

Drives

Removing a drive blank

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Remove the front bezel.

CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps

Press the release button, and slide the drive blank out of the drive slot.

PowerEdge R240 installing and removing system components 43

Figure 19. Removing a drive blank

Next steps

1. If applicable, replace the blank or install a drive.

Installing a drive blank

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Remove the front bezel.

CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.

CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.

Steps

Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

Figure 20. Installing a drive blank

Next steps

1. Replace the front bezel.

Removing a hot-swappable drive

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Using the management software, prepare the drive for removal.

If the drive is online, the green activity or fault indicator flashes while the drive is power off. When the drive indicators are off, the

drive is ready for removal. For more information, see the documentation for the storage controller.

44 PowerEdge R240 installing and removing system components

CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the

storage controller card to ensure that the host adapter is configured correctly to support drive removal and

insertion.

CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the

documentation supplied with your operating system.

3. Remove the front bezel.

Steps

1. Press the release button to open the drive release handle.

2. Holding the handle, slide the drive out of the drive slot.

Figure 21. Removing a hot-swappable drive

Next steps

1. Replace the drive or install a drive blank.

Installing the hot-swappable drive

Prerequisites

CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage

controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.

CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and

attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring

and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the

documentation supplied with your operating system.

PowerEdge R240 installing and removing system components 45

CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically

begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on

the replacement drive is immediately lost after the drive is installed.

NOTE: Ensure that the drive release handle of the drive carrier is in the open position before inserting the carrier into

the slot.

1. Follow the safety guidelines listed in Safety instructions.

2. Remove the front bezel.

3. Remove the drive blank.

Steps

1. Press the release button on the front of the drive carrier to open the release handle.

2. Slide the drive into the drive slot.

3. Close the drive release handle to lock the drive in place.

Figure 22. Installing the hot-swappable drive

Next steps

1. Replace the front bezel.

Removing the drive from the drive carrier

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the front bezel.

3. Remove the drive.

Steps

1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.

2. Lift the drive out of the drive carrier.

46 PowerEdge R240 installing and removing system components

Figure 23. Removing the drive from the drive carrier

Installing the drive into the drive carrier

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. If installed, remove the front bezel.

3. Remove the drive blank.

Steps

1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier.

2. Align the screw holes on the drive with the screws holes on the drive carrier.

3. Using a Phillips #1 screwdriver, replace the screws to secure the drive to the drive carrier.

NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 inch-pounds.

NOTE: Use the screws shipped with the drive carrier to secure the drive to the drive carrier.

Figure 24. Installing a drive into the drive carrier

PowerEdge R240 installing and removing system components 47

Next steps

1. Install the drive carrier.

2. If removed, install the front bezel.

Removing a 2.5-inch drive from a 3.5-inch drive adapter

Steps

1. Using a Phillips #1 screwdriver, remove the screws from the side of the 3.5-inch drive adapter.

2. Remove the drive from the 3.5-inch drive adapter.

Figure 25. Removing a 2.5-inch drive from a 3.5-inch drive adapter

Next steps

1. Install a 2.5-inch drive into the 3.5-inch drive adapter.

Installing a 2.5-inch drive into a 3.5-inch drive adapter

Steps

1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter.

2. Using a Phillips #1 screwdriver, install the screws to secure the drive to the 3.5-inch drive adapter.

48 PowerEdge R240 installing and removing system components

Figure 26. Installing a 2.5-inch drive into a 3.5-inch drive adapter

Next steps

1. Follow the procedure listed in the After working inside your system.

Removing a 3.5-inch drive adapter from a 3.5-inch drive

carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Remove the 3.5-inch drive carrier.

Steps

1. Remove the screws from the rails on the drive carrier.

2. Lift the 3.5 inch drive adapter out of the drive carrier.

PowerEdge R240 installing and removing system components 49

Figure 27. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier

Next steps

Replace a 3.5-inch adapter into a 3.5-inch drive carrier.

Installing a 3.5-inch adapter into a 3.5-inch drive carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

Steps

1. Insert the 3.5 inch drive adapter into the drive carrier with the connector end of the drive toward the back of the drive carrier.

2. Align the screw holes on the drive with the holes on the drive carrier.

3. Install the screws to secure the drive to the drive carrier.

Figure 28. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier

50 PowerEdge R240 installing and removing system components

Next steps

1. Replace a 3.5-inch drive carrier.

2. Follow the procedure listed in After working inside your system.

Removing a cabled drive

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.

Steps

1. Disconnect the power and data cable connector that is connected to the drive.

2. Press the release button, and slide the drive out of the drive slot.

Figure 29. Removing a cabled drive

Next steps

1. Install the drive into the drive carrier.

Installing a cabled drive

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.

NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 inch-pounds.

Steps

1. Insert the drive into the drive slot until the release button clicks into place.

2. Connect the power and data cable connector to the drive.

PowerEdge R240 installing and removing system components 51

Figure 30. Installing a cabled drive

Next steps

1. Follow the procedure listed in the After working inside your system.

Removing the cabled drive from the drive carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the drive.

CAUTION: Mixing drive carriers from previous generations of PowerEdge servers is not supported.

CAUTION: To maintain proper system cooling, all empty drive slots must have drive carrier blanks installed.

Steps

1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.

2. Lift the drive out of the drive carrier.

52 PowerEdge R240 installing and removing system components

Figure 31. Removing the cabled drive from the drive carrier

Next steps

1. Install the drive into the drive carrier.

Installing a cabled drive into the drive carrier

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

Steps

1. Insert the drive into the drive carrier with the connector end of the drive toward the back of the drive carrier.

2. Align the screw holes on the drive with the screw holes on the drive carrier. When aligned correctly, the back of the drive is flush with

the back of the drive carrier.

3. Install the screws to secure the drive to the drive carrier.

Figure 32. Installing a cabled drive into the drive carrier

PowerEdge R240 installing and removing system components 53

Next steps

1. Enter System Setup and ensure that the controller of the drive is enabled.

2. Exit System Setup and reboot the system.

3. Install any software required for the drive operation as described in the documentation for the drive.

4. Follow the procedure listed in the After working inside your system.

Intrusion switch

Removing the intrusion switch

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Keep the plastic scribe ready.

Steps

1. Disconnect and remove the intrusion switch cable connector from the connector on the system board.

NOTE: Observe the routing of the cable as you remove it from the system. Route the cable properly when you

replace it to prevent the cable from being pinched or crimped.

2. Using a plastic scribe, slide the intrusion switch out of the intrusion switch slot.

Figure 33. Removing the intrusion switch

Next steps

1. Replace the intrusion switch.

Installing the intrusion switch

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

Steps

1. Align and slide the intrusion switch into the slot in the system.

2. Route the intrusion switch cable through the cable routing clips.

3. Connect the intrusion switch cable connector to the connector on the system board.

54 PowerEdge R240 installing and removing system components

Figure 34. Installing the intrusion switch

Next steps

1. Follow the procedure listed in the After working inside your system.

System memory

System memory guidelines

Your system contains 4 memory sockets organized into two channels. In each channel, the 1st socket is marked white and the 2nd socket

black.

PowerEdge R240 installing and removing system components 55

Figure 35. Memory socket locations

Memory channels are organized as follows:

Table 5. Memory channels

Memory socket locations on the system board

Processor 1 Channel 0: Memory slots A1 and A3 Channel 1: Memory slots A2 and A4

Table 6. Memory population

DIMM Type DIMMs Populated/

Channel Voltage Operating Frequency (in MT/s) Maximum DIMM Rank/

Channel

UDIMM 1 1.2 V 2666 Dual rank or Single rank

General memory module installation guidelines

To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your

system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory

configuration, or operate with reduced memory.

The memory bus may operate at frequency can be 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:

• System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])

56 PowerEdge R240 installing and removing system components

• Maximum supported DIMM speed of the processors.

• Maximum supported speed of the DIMMs

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural

configuration. The following are the recommended guidelines for installing memory modules:

• All DIMMs must be DDR4.

• A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count.

• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s).

• Populate memory module sockets only if a processor is installed.

• For single-processor systems, sockets A1 to A4 are available.

• In Optimizer Mode, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory performance.

Table 7. Memory population rules

Processor Configuration Memory population Memory population information

Single processor Optimizer (Independent channel)

population order

1, 2, 3, 4 Odd amount of DIMMs per

processor allowed.

• Populate all the sockets with white release tabs first, followed by the black release tabs.

• When mixing memory modules with different capacities, populate the sockets with memory modules with the highest capacity first.

For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release

tabs and 8 GB memory modules in the sockets with black release tabs.

• Memory modules of different capacities can be mixed provided other memory population rules are followed.

For example, 8 GB and 16 GB memory modules can be mixed.

• Mixing of more than two memory module capacities in a system is not supported.

• Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical

DIMMs for best performance.

• To ensure proper system cooling, memory module blanks must be installed in memory sockets that are not occupied.

Removing a memory module

Prerequisites

WARNING: Allow the memory modules to cool after you power off the system.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory

module or metallic contacts.

2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.

3. Lift and remove the memory module from the system.

NOTE: If you are removing the memory module permanently, install a memory module blank. The procedure to install

a memory module blank is similar to that of the memory module.

PowerEdge R240 installing and removing system components 57

Figure 36. Removing a memory module

Next steps

1. Replace the memory module.

Installing a memory module

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

Steps

1. Locate the appropriate memory module socket. If installed, remove the memory module or memory module blank.

NOTE: The procedure to remove a memory module blank is similar to the procedure to remove a memory module.

Retain the removed memory module blank for future use.

CAUTION: Handle each memory module only by the edges, ensuring not to touch the middle of the memory module

or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend

or flex the memory module. You must insert both ends of the memory module simultaneously.

2. Open the ejectors on the memory module socket outward to enable the memory module to be inserted into the socket.

3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module

in the socket.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory

module evenly.

NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket

in only one orientation.

4. Press the memory module with your thumbs until the ejectors firmly click into place.

58 PowerEdge R240 installing and removing system components

Figure 37. Installing a memory module

Next steps

1. Install the air shroud.

2. Follow the procedure listed in the After working inside your system.

3. Verify if the memory module has been installed properly, by pressing F2 and navigating to System Setup Main Menu > System

BIOS > Memory Settings . In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the

installed memory. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory

module is firmly seated in the memory module socket. Run the system memory test in system diagnostics.

Expansion cards and expansion card risers

NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not

prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see

Troubleshooting

expansion cards

section in the

Dell EMC PowerEdge Servers Troubleshooting Guide

at www.dell.com/

poweredgemanuals.

Expansion card installation guidelines

To ensure proper cooling and mechanical fit, the following table provides guidelines for installing expansion cards. The expansion cards

with the highest priority must be installed first using the slot priority indicated. All the other expansion cards should be installed in the card

priority and slot priority order.

NOTE: The expansion-cards are not hot-swappable.

PowerEdge R240 installing and removing system components 59

Figure 38. Expansion card riser

Table 8. Expansion card riser specifications

PCIe slot Riser PCIe slot height PCIe slot length Slot width

Slot 1 x8 PCIe Low-profile Half-length x8

Slot 2 x16 PCIe Low-profile/Full-height Half-length x16

Table 9. Riser configuration

Card type Slot priority Maximum number of cards supported

PERC H730P+, Adapter, Plus 2 1

PERC H330+, Adapter, Plus 2 1

PWA, CTL, HBA330, PLUS, ADPT 2 1

PWA, CTL,12GB-SAS-HBA, ADPT, FH 2 1

CRD, NTWK,10G,SFP+,DP FVL, INTEL 2 1

CRD, NTWK,10G,SFP+,DP FVL, IN, LP 1 1

CRD, NTWK, 10GBT, INTEL, FH, V2 2 1

CRD, NTWK, 10GBT, INTEL, LP, V2 1 1

ASSY, CRD, CTL, BOSS2, SATA, HWR, FH 2 1

ASSY, CRD, CTL, BOSS2, SATA, HWR, LP 1 1

CRD, NTWK, PCIE, QP, 1G, BCOM, V2 2 1

CRD, NTWK, PCIE, QP, 1G, BCOM, LP, V2 1 1

CRD, NTWK, PCIE, 1GB, QP, INTEL, V3 2 1

CRD, NTWK, PCIE, 1GB, QP, INT, LP, V3 1 1

CRD, NTWK, DP, BCOM, 1G 2 1

CRD, NTWK, DP, BCOM, 1G, LP 1 1

CRD, NTWK, PCIE, 1GB, DP, INTEL, V3 2 1

CRD, NTWK, PCIE, 1GB, DP, INT, LP, V3 1 1

60 PowerEdge R240 installing and removing system components

Removing the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

Steps

1. Open the blue expansion card riser retention-latch located on the system.

2. Holding the blue touch points, lift the expansion card riser out of the system.

Figure 39. Removing the expansion card riser

3. If you are not replacing the expansion card riser, install a expansion card riser filler bracket by performing the following steps:

a) Align the expansion card riser filler bracket with the slot on the system.

b) Push the expansion card riser filler bracket downward until firmly seated.

c) Close the blue expansion card retention latch by pushing the latch down until the latch snaps into place.

d) Using a Phillips #2 screwdriver, tighten the screw to secure the expansion card riser filler to the chassis.

Figure 40. Installing the expansion card riser filler

PowerEdge R240 installing and removing system components 61

Next steps

1. If applicable, replace the expansion card riser.

Installing the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Install the expansion card in the expansion card riser.

Steps

1. If applicable, remove the expansion card riser filler bracket by performing the following steps:

a) Open the blue expansion card retention latch lock.

b) Using a Phillips #2 screwdriver, remove the screw securing the expansion card riser filler to the system board.

c) Slide the expansion card riser filler bracket up and out of the system.

Figure 41. Removing the expansion card riser filler

2. Holding the blue touch points on the expansion card riser, align the expansion card with the connector on the system board.

3. Lower the expansion card riser into place until the expansion card riser is fully seated with the connector on the system board.

4. Close the blue expansion card retention latch.

62 PowerEdge R240 installing and removing system components

Figure 42. Installing the expansion card riser

Next steps

1. Install the air shroud.

2. Follow the procedure listed in the After working inside your system.

Removing expansion card from the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. If installed, remove the expansion card riser.

5. If applicable, disconnect the cables from the expansion card.

Steps

1. Turn-over the the expansion card riser, and holding the expansion card by its edges, remove the card from the riser.

Figure 43. Removing expansion card from the expansion card riser

2. Install a expansion card filler bracket if you are not going to replace the expansion card.

PowerEdge R240 installing and removing system components 63

NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications

Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

Figure 44. Installing the expansion card filler

Next steps

1. Install the expansion card into the expansion card riser.

Installing expansion card into the expansion card riser

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. If installing a new expansion card, unpack it and prepare the card for installation.

NOTE: For instructions, see the documentation accompanying the card.

4. Remove the air shroud.

5. Remove the expansion card riser.

Steps

1. Remove the filler bracket.

NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to

maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and

dirt out of the system and aid in proper cooling and airflow inside the system.

64 PowerEdge R240 installing and removing system components

Figure 45. Removing expansion card filler

2. Holding the card by its edges, insert the expansion card to connect it to the connector on the riser.

Figure 46. Installing expansion card into the expansion card riser

Next steps

1. Replace the expansion card riser.

2. Install the air shroud.

3. Follow the procedure listed in the After working inside your system.

M.2 SSD module

Removing the M.2 SSD module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the BOSS card.

NOTE: The procedure to remove the BOSS card is similar to removing an expansion card.

PowerEdge R240 installing and removing system components 65

Steps

1. Using the Phillips #1 screwdriver, remove the screws securing the M.2 SSD module to the BOSS card.

2. Pull the M.2 SSD module to disconnect from the BOSS card connector.

Figure 47. Removing the M.2 SSD module

Next steps

Replace the M.2 SSD module.

Installing the M.2 SSD module

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. Remove the BOSS card.

NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card.

Steps

1. Align the M.2 SSD module at an angle with the BOSS card connector.

2. Insert the M.2 SSD module until it is firmly seated in the BOSS card connector.

3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the BOSS card with the screw.

66 PowerEdge R240 installing and removing system components

Figure 48. Installing the M.2 SSD module

Next steps

1. Install the BOSS card.

NOTE: The procedure to install the BOSS card is similar to removing an expansion card.

2. Install the air shroud.

3. Follow the procedure listed in the After working inside your system.

System battery

Replacing the system battery

Prerequisites

NOTE: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same

or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's

instructions. See the safety instructions that came with your system for more information.

1. Follow the safety guidelines listed in the Safety instructions..

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

Steps

1. To remove the battery:

a) Push the battery holder clip.

NOTE: Ensure that you do not push the battery holder clip more than 3.2 millimeters, It may damage the battery

holder.

b) Push the battery toward the positive side of the battery until the battery disengages from the connector.

c) Lift the battery away from the system.

PowerEdge R240 installing and removing system components 67

Figure 49. Removing system battery

2. To install a new system battery:

a) Push the battery lock slightly away.

NOTE: Ensure that you do not push the battery clip more than 3.2 millimeters or you might risk damaging the

part.

b) Hold the battery with the + sign facing the positive side of the battery connector.

c) Insert the battery down into the connector until the battery snaps into place.

Figure 50. Installing system battery

Next steps

1. Install the expansion card riser.

68 PowerEdge R240 installing and removing system components

2. Install the air shroud.

3. Follow the procedure listed in the After working inside your system.

4. Confirm that the battery is operating properly, by performing the following steps:

a. Enter the System Setup, while booting, by pressing F2.

b. Enter the correct time and date in the System Setup Time and Date fields.

c. Exit the System Setup.

d. To test the newly installed battery, remove the system from the enclosure for at least an hour.

e. Reinstall the system into the enclosure after an hour.

f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.

Optional internal USB memory key

NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

Replacing the optional internal USB memory key

Prerequisites

CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB

memory key: 15.9 mm width x 57.15 mm length x 7.9 mm height.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the expansion card riser.

Steps

1. Locate the USB port or USB memory key on the system board.

To locate the USB port, see the System board jumpers and connectors section.

2. If installed, remove the USB memory key from the USB port.

3. Insert the replacement USB memory key into the USB port.

Next steps

1. Replace the expansion card riser.

2. Follow the procedure that is listed in After working inside your system.

3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.

Optional optical drive

Removing the optional optical drive

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the air shroud.

5. Disconnect the cables from the connectors on the optical drive.

NOTE: Ensure that you note the routing of the power and data cable on the side of the system as you remove them

from the system board and drive.

Steps

1. Press the release tab to release the optical drive from the system.

PowerEdge R240 installing and removing system components 69

2. Slide the optical drive out of the system until it is free of the optical drive slot.

3. If you are not installing a new optical drive, install the optical drive blank.

NOTE: The procedure to install an optical blank is similar to the optical drive.

Figure 51. Removing the optional optical drive

Next steps

1. If applicable, replace the optical drive.

Installing the optional optical drive

Prerequisites

The procedure for installing an optical drive and optical drive blank.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the air shroud.

5. If installed, remove the optical drive blank.

NOTE: The procedure to remove the optical drive blank and the optical drive is similar.

Steps

1. Align and slide the optical drive into the slot until the release tab snaps into place.

2. Connect the power and data cables to the connectors on the optical drive.

NOTE: Route the cables properly to prevent them from being pinched or crimped.

Figure 52. Installing the optional optical drive

70 PowerEdge R240 installing and removing system components

Next steps

1. Install the front bezel.

2. Follow the procedure listed in the After working inside your system.

Processor and heat sink

Removing the heat sink

Prerequisites

WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to

cool before removing it.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Remove the expansion card riser.

Steps

1. Using a Philips #2 screwdriver, loosen the screws on the heat sink in the order mentioned below:

a) Loosen the first screw three turns.

b) Loosen the screw diagonally opposite to the screw you loosened first.

c) Return to the first screw and loosen it completely.

d) Repeat the procedure for the remaining two screws.

2. Lift the heat sink away from the system.

Figure 53. Removing the heat sink

Next steps

1. If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor.

Removing the processor

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

PowerEdge R240 installing and removing system components 71

4. Remove the heat sink module.

Steps

1. Release the socket lever by pushing the lever down and out from under the tab on the processor shield.

2. Lift the lever until the processor shield is fully open.

CAUTION: Do not touch the processor socket pins, they are fragile and can be permanently damaged. Be careful not

to bend the pins in the processor socket when removing the processor out of the socket.

3. Lift the processor out of the socket.

Figure 54. Removing the processor

Next steps

1. Install the processor.

2. Install the heat sink.

Installing the processor

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Remove the heat sink.

Steps

1. Align the pin-1 indicator of the processor with the triangle on the system board and place the processor on the socket.

CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages into the

socket.

2. Close the processor shield by sliding it under the retention screw on the system board.

3. Lower the lever and push it under the tab to lock it.

Figure 55. Installing the processor

72 PowerEdge R240 installing and removing system components

Next steps

1. Install the heat sink.

NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain

proper thermal conditions.

2. Follow the procedure listed in the After working inside your system.

Installing the heat sink

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Install the processor.

Steps

1. If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint free cloth.

2. Using the thermal grease syringe included with your processor kit apply the grease in a thin spiral on the top of the processor.

NOTE: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the

processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.

3. Align the screws on the heat sink with the standoffs on the system board.

4. Using a Philips #2 screwdriver tighten the screws in the following order to secure the heat sink to the system board.

a) Partially tighten the first screw (approximately 3 turns).

b) Tighten the screw that is diagonally opposite to it.

c) Return to the first screw and tighten it completely.

5. Repeat the procedure for the remaining two screws.

Figure 56. Installing the heat sink

Next steps

1. Install the air shroud.

2. Follow the procedure listed in the After working inside your system.

Optional IDSDM or vFlash module

The IDSDM or vFlash module combines the IDSDM and/or vFlash features into a single module.

PowerEdge R240 installing and removing system components 73

NOTE: The write-protect switch is on the IDSDM or vFlash module.

Removing the optional IDSDM or vFlash card

Prerequisites

1. Follow the safety guidelines listed in Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the air shroud.

4. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.

NOTE: Temporarily label each SD card with its corresponding slot number before removal. Reinstall the SD cards

into the corresponding slots.

Steps

Holding the pull tab, lift the IDSDM/vFlash card out of the system.

Next steps

NOTE: If you are replacing the IDSDM or vFlash module, remove the MicroSD cards.

1. Replace the IDSDM/vFlash module.

Installing optional IDSDM or vFlash card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

Steps

1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see System board jumpers and

connectors section.

2. Align the IDSDM/vFlash card with the connector on the system board.

3. Push the IDSDM/vFlash card until it is firmly seated on the system board.

74 PowerEdge R240 installing and removing system components

Figure 57. Installing the optional IDSDM or vFlash card

Next steps

1. Install the MicroSD cards.

NOTE: Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards

during removal.

2. Install the air shroud.

3. Follow the procedure that is listed in After working inside your system.

Removing the MicroSD card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Remove the IDSDM or vFlash module.

Steps

1. Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/

vFlash module, see the System board jumpers and connectors section.

2. Hold the MicroSD card and remove it from the slot.

NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.

PowerEdge R240 installing and removing system components 75

Figure 58. Removing the MicroSD card

Next steps

1. Replace the MicroSD cards.

Installing the MicroSD card

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Remove the IDSDM or vFlash module.

NOTE: To use a MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.

NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked

on the cards during removal.

Steps

1. Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the contact-pin

end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

76 PowerEdge R240 installing and removing system components

Figure 59. Installing the MicroSD card

Next steps

1. Install the IDSDM or vFlash module.

2. Follow the procedure listed in the After working inside your system.

Drive backplane

The PowerEdge R240 system supports 3.5-inch (x4) SAS/SATA backplane.

Figure 60. 3.5-inch (x4) SAS/SATA backplane

1. Release tab (2) 2. Backplane SAS A0 connector (BP_SAS_A)

3. Backplane Power A connector (BP_PWR_A) 4. Backplane signal connector (BP_SIG)

Removing the drive backplane

Prerequisites

CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace

them in the same drive slots.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the drives.

PowerEdge R240 installing and removing system components 77

CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before

removing the backplane.

4. Disconnect the following cables from the backplane:

a. Backplane signal cable

b. Backplane power cable

c. PERC cable

Steps

1. Press the blue release tabs to disengage the backplane from the hooks on the system.

2. Lift the backplane out of the system.

NOTE: To avoid damaging the backplane, ensure that you move the control panel cables from the cable routing clips

before removing the backplane.

Figure 61. Removing the drive backplane

Next steps

1. Replace the backplane.

Installing the drive backplane

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the drives.

NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before

removing the backplane.

NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped.

Steps

1. Align the slots on the backplane with the hooks on the system.

2. Lower the backplane until the blue release tabs click into place.

78 PowerEdge R240 installing and removing system components

Figure 62. Installing the backplane

Next steps

1. Connect the following cables to the backplane:

a. Backplane signal cable

b. Backplane power cable

c. PERC cable

2. Replace the drives.

3. Follow the procedure listed in the After working inside your system.

Cable routing

Figure 63. Cable routing - 4 x 3.5-inch drive backplane with PERC

PowerEdge R240 installing and removing system components 79

Figure 64. Cable routing - 4 x 3.5-inch drive backplane with SATA

Figure 65. Cable routing - 4 x 3.5-inch cabled drive with PERC

80 PowerEdge R240 installing and removing system components

Figure 66. Cable routing - 4 x 3.5-inch cabled drive with SATA

Figure 67. Cable routing - 2 x 3.5-inch cabled drive with PERC

PowerEdge R240 installing and removing system components 81

Figure 68. Cable routing - 2 x 3.5-inch cabled drive with SATA

Power supply unit

NOTE: For more information, see the Technical specifications section.

Removing a cabled power supply unit

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Disconnect the system from the electrical outlet.

5. Disconnect all the cables connected from the PSU to the system board and the backplane.

6. If applicable, remove the expansion card riser.

Steps

1. Using a Phillips #2 screwdriver, remove the screw securing the PSU to the system.

2. Slide the PSU out of the PSU bay in the chassis.

82 PowerEdge R240 installing and removing system components

Figure 69. Removing a cabled power supply unit

Next steps

1. Replace cabled AC power supply.

Installing a cabled power supply unit

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the air shroud.

4. Remove the expansion card riser.

Steps

1. Slide the new PSU into the PSU bay in the chassis until the PSU is fully seated.

2. Using a Phillips #2 screwdriver, replace the screw to secure the PSU to the system.

Figure 70. Installing a cabled power supply unit

PowerEdge R240 installing and removing system components 83

Next steps

1. Connect the PSU cables to the connectors on the system board and the backplane.

2. If applicable, install the expansion card riser.

3. Install the air shroud.

4. Follow the procedure listed in the After working inside your system.

System board

Removing the system board

Prerequisites

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create

a recovery key during program or system setup. Be sure to create and safely store this recovery key. If you replace this

system board, you must supply the recovery key when you restart your system or program before you can access the

encrypted data on your drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is

installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in

module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the following:

a. Air shroud

b. Memory modules

c. Expansion card riser

d. Processor and heat sink

CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you

cover the processor socket with the processor dust cover.

e. Internal USB key, if installed

f. Internal Dual SD module, if installed

4. Disconnect all the cables that are connected to the system board.

CAUTION: Take care not to damage the system identification button while removing the system board from the

system.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

Steps

1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis.

84 PowerEdge R240 installing and removing system components

Figure 71. Screws securing the system board

2. Holding the system board holder, slightly lift the system board, and slide the system board to the front of the system.

3. Using the system board holder, lift the system board out of the system.

Figure 72. Removing the system board

Next steps

1. Install the system board.

PowerEdge R240 installing and removing system components 85

Installing the system board

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. If you are replacing the system board, remove all the components listed in the Removing the system board section.

Steps

1. Holding the system board holder, lower the system board into the system.

CAUTION: Do not lift the system board by holding a memory module, processor, or other components.

CAUTION: Take care not to damage the system identification button while placing the system board into the system.

2. Incline the system board at an angle and align the connectors on the system board with the slots on the rear of the chassis.

3. Slide the system board toward the rear of the chassis until the connectors are firmly seated in the slots.

Figure 73. Installing the system board

4. Using a Phillips #2 screwdriver, tighten the screws that secure the system board to the chassis.

Next steps

1. Replace the following:

a. Trusted Platform Module (TPM)

NOTE: The TPM must be replaced only while installing a new system board.

NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM

plug-in module is provided for all system board replacements, where a TPM plug-in module was installed.

b. Internal Dual SD module

c. Processor and heat sink

d. Internal USB key, if installed.

e. Expansion card riser

f. Memory module

g. Air shroud

2. Replace the iDRAC MAC address label on the Information tag located on the front of the system with the new iDRAC MAC address

label that is supplied with the replacement system board.

3. Reconnect all the cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable

securing bracket.

4. Power on the system.

86 PowerEdge R240 installing and removing system components

5. Follow the procedure listed in After working inside your system..

6. Ensure that you:

a. Use the Easy Restore feature to restore the service tag. For more information, see the Restoring the system using easy restore

section.

b. If the Service Tag is not backed up in the backup flash device, enter the service tag manually. For more information, see the

Manually update the Service Tag section.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the TPM for BitLocker users section.

7. Import the new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s

Guide, at www.dell.com/idracmanuals.

Restoring the system using Easy Restore

The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after

replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the

service tag in the backup flash device, BIOS prompts the user to restore the backup information.

About this task

Below is a list of options available:

• Restore the service tag, license, and diagnostics information, press Y

• Navigate to the Lifecycle Controller based restore options, press N.

• Restore data from a previously created Hardware Server Profile, press F10

NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.

• To restore the system configuration data, press Y

• To use the default configuration settings, press N

NOTE: After the restore process is complete, system reboots.

Manually update the Service Tag

After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.

About this task

If you know the system service tag, use the System Setup menu to enter the service tag.

Steps

1. Power on the system.

2. To enter the System Setup, press F2.

3. Click Service Tag Settings.

4. Enter the service tag.

NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct

service tag. Once the service tag is entered, it cannot be updated or changed.

5. Click OK.

Trusted Platform Module

Upgrading the Trusted Platform Module

Prerequisites

NOTE:

• Ensure that your operating system supports the version of the TPM module being installed.

PowerEdge R240 installing and removing system components 87

• Ensure that you download and install the latest BIOS firmware on your system.

• Ensure that the BIOS is configured to enable UEFI boot mode.

About this task

CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be

reinstalled or installed on another system board.

Removing the TPM

Steps

1. Locate the TPM connector on the system board.

2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.

3. Slide the TPM module out from its connector.

4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.

5. Pull the plastic rivet out of its slot on the system board.

Installing the TPM

Steps

1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.

2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

3. Press the plastic rivet until the rivet snaps into place.

4. Replace the screw that secures the TPM to the system board.

Figure 74. Installing the TPM

Next steps

1. Replace the system board.

2. Follow the procedure listed in After working inside your system.

3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >

Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed

memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly

seated in the memory module socket.

5. Run the system memory test in system diagnostics.

88 PowerEdge R240 installing and removing system components

Initializing TPM for BitLocker users

Steps

1. Initialize the TPM.

For more information, see initializing the TPM for Intel TXT users.

2. The TPM Status changes to Enabled, Activated.

Initializing the TPM 1.2 for TXT users

Steps

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

3. From the TPM Security option, select On with Preboot Measurements.

4. From the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

9. From the Intel TXT option, select On.

Initializing the TPM 2.0 for TXT users

Steps

1. While booting your system, press F2 to enter System Setup.

2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

3. From the TPM Security option, select On.

4. Save the settings.

5. Restart your system.

6. Enter System Setup again.

7. On the System Setup Main Menu screen, click System BIOS > System Security Settings.

8. Select the TPM Advanced Settings option.

9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen.

10. On the System Security Settings screen, from the Intel TXT option, select On.

11. Save the settings.

12. Restart your system.

Control panel

Removing the left control panel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the air shroud.

PowerEdge R240 installing and removing system components 89

Steps

1. Disconnect the control panel cable from the system board connector.

NOTE: Ensure that you note the routing of the cable as you remove it from the system board.

2. Using the appropriate screwdriver, remove the screws that secure the left control panel assembly to the system.

3. Disengage the left control panel housing clip that is located at the bottom of the control panel assembly.

4. Holding the control panel assembly, remove the control panel along with the cable away from the system.

Figure 75. Removing the left control panel

Next steps

1. Install the left control panel.

Installing the left control panel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the air shroud.

Steps

1. Route the control panel cable through the side and the guide slots in the system.

NOTE: Route the cable properly to prevent the cable from being pinched or crimped.

2. Align and insert the left control panel assembly in the slot on the system.

3. Connect the control panel cable to the system board connector.

4. Using the appropriate screwdriver, replace the screws that secure the left control panel assembly to the system.

90 PowerEdge R240 installing and removing system components

Figure 76. Installing the left control panel

Next steps

1. Follow the procedure listed in the After working inside your system.

Removing the right control panel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. If applicable, remove the front bezel.

4. Remove the air shroud.

Steps

1. Disconnect the control panel cable from the system board connector.

NOTE: Ensure that you note the routing of the cables as you remove them from the system board.

2. Using the appropriate screwdriver, remove the screws that secure the right control panel assembly to the system.

3. Holding the control panel assembly, remove the control panel from the system.

PowerEdge R240 installing and removing system components 91

Figure 77. Removing the right control panel

Next steps

1. Install the right control panel.

Installing the right control panel

Prerequisites

1. Follow the safety guidelines listed in the Safety instructions.

2. Follow the procedure listed in the Before working inside your system.

3. Remove the front bezel.

4. Remove the air shroud.

Steps

1. Route the control panel cable through the side and the guide slots in the system.

NOTE: Route the cable properly to prevent the cable from being pinched or crimped.

2. Align and insert the right control panel assembly in the slot on the system.

3. Connect the control panel cable to the system board connector.

4. Using the appropriate screwdriver, replace the screws that secure the right control panel to the system.

92 PowerEdge R240 installing and removing system components

Figure 78. Installing the right control panel

Next steps

1. Follow the procedure listed in the After working inside your system.

PowerEdge R240 installing and removing system components 93

PowerEdge R240 jumpers and connectors

This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and

describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup

passwords. You must know the connectors on the system board to install components and cables correctly.

Topics:

•System board connectors

•System board jumper settings

•Disabling forgotten password

System board connectors

Figure 79. System board connectors

94 PowerEdge R240 jumpers and connectors

Table 10. System board connectors and descriptions

Item Connector Description

1 FAN 1 Fan 1 cable connector

2 BP_SIG Backplane signal cable connector

3 NVRAM_CLR Clear NVRAM

4 PWRD_EN Reset BIOS password jumper

5 RISER_PCIE PERC PCIe x8 socket

6 INT_USB_3.0 Internal USB 3.0 connector

7 OMNIVU_LED1 System board LED indicators (7)

8 CPU Processor socket

9 P2 Power cable connector 2

10 A1, A2, A3, A4 Memory module sockets

11 SATA0-3 SATA signal cable connector

12 SATA_ODD-HDD4 SATA connector—Optical drive SATA connector

13 P1 Power cable connector 1

14 FAN4 Fan 4 cable connector

15 FAN3 Fan 3 cable connector

16 FAN2 Fan 2 cable connector

17 TPM TPM connector

18 LEFT_LED Left control panel cable connector

19 R_INTRUSION Intrusion switch cable connector

20 IDSDM/vFlash IDSDM/vFlash connector

21 CMOS Battery CMOS battery connector

22 HDD/ODD_PWR Optical drive power cable connector

23 CTRL_PNL Right control panel cable connector

System board jumper settings

For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.

Disabling forgotten password

The software security features of the system include a system password and a setup password. The password jumper enables or disables

password features and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that are shipped with your product.

Steps

1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.

PowerEdge R240 jumpers and connectors 95

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign

a new system and/or setup password, you must move the jumper back to pins 2 and 4.

NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the

new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.

6. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.

11. Assign a new system and/or setup password.

96 PowerEdge R240 jumpers and connectors

Technical specifications

The technical and environmental specifications of your system are outlined in this section.

Topics:

•Chassis dimensions

•System weight

•Processor specifications

•PSU specifications

•Cooling fans specifications

•System battery specifications

•Expansion card riser specifications

•Memory specifications

•Storage controller specifications

•Drive specifications

•Ports and connectors specifications

•Video specifications

•Environmental specifications

Chassis dimensions

Figure 80. Chassis dimensions

Technical specifications 97

Table 11. Dell EMC PowerEdge R240 chassis dimensions

Xa Xb Y Za Zb Zc

482.0 mm

(18.97 inches)

434.0 mm

(17.08 inches)

42.8 mm

(1.68 inches)

With bezel: 35.64

mm (1.4 inches)

Without bezel: 22.0

mm (0.87 inches)

534.496 mm

(21.04 inches)

573.596 mm

(22.58 inches)

System weight

Table 12. Dell EMC PowerEdge R240 system weight

System configuration Maximum weight (with all drives/SSDs)

4 x 3.5-inch drives 12.2 kg (26.89 lb)

Processor specifications

Table 13. Dell EMC PowerEdge R240 processor specifications

Supported processor Number of processors supported

Intel Xeon processor E-2100 product family

Intel Core i3 8100 processor

Intel Pentium G5500 processor

Intel Celeron G4900 processor

One

PSU specifications

The Dell EMC PowerEdge R240 system supports a cabled AC power supply unit (PSU).

Table 14. Dell EMC PowerEdge R240 PSU specifications

PSU Class

Heat

dissipation

(maximum) Frequency Voltage

Current

High line

100–240 V

Low line 100–

120 V

250 W AC Bronze 1039 BTU/hr

50/60 Hz

100-240 V

AC,autorangin

250 W N/A 4.0A-2.0 A

NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding

230 V.

Cooling fans specifications

The Dell EMC PowerEdge R240 system supports the following cooling fans.

NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system

power consumption with the Dell Energy Smart Solution Advisor available at Dell.com/ESSA.

Table 15. Dell EMC PowerEdge R240 fan support matrix

Front storage Fan 1 Fan 2 Fan 3 Fan 4

Max allowable 3.5-inch

drive counts = 2

Required when PCIe is

installed

Required Required N/A

98 Technical specifications

Front storage Fan 1 Fan 2 Fan 3 Fan 4

Max allowable 3.5-inch

drive counts = 4

Required when PCIe is

installed

Required Required Required

System battery specifications

The Dell EMC PowerEdge R240 system supports CR 2032 3.0-V lithium coin cell system battery.

Expansion card riser specifications

The Dell EMC PowerEdge R240 system supports up to two PCI express (PCIe) generation 3.

Table 16. Expansion card slots supported on the system board

PCIe slot Riser PCIe slot height PCIe slot length Slot width

Slot 1 x8 PCIe Low-profile Half-length x8

Slot 2 x16 PCIe Low-profile/Full-height Half-length x16

Memory specifications

The PowerEdge R240 system supports the following memory specifications for optimized operation.

Table 17. Memory specifications

DIMM type DIMM rank DIMM capacity Minimum RAM Maximum RAM

UDIMM

Single rank 8 GB 8 GB 32 GB

16 GB 16 GB 64 GB

Dual rank 8 GB 8 GB 32 GB

16 GB 16 GB 64 GB

Table 18. Memory module sockets

Memory module sockets Speed

Four 288-pin 2666 MT/s

Storage controller specifications

The Dell EMC PowerEdge R240 system supports the following controller cards:

Table 19. Dell EMC PowerEdge R240 system controller cards

Internal controllers External controllers

• PERC H730P

• PERC H330

• S140

• HBA330

• 12Gbps SAS Ext. HBA

Technical specifications 99

Drive specifications

Drives

The Dell EMC PowerEdge R240 system supports:

• 4 x 3.5-inch hot-swappable SAS, SATA, or SSD

• 4 x 3.5-inch cabled drives

• 2 x 3.5-inch cabled drives

NOTE: LED functionality is not supported on cabled hard disk drive configuration.

Backplane:

• Up to 4 x 3.5-inch SAS, SATA drives, or SSD drives

• Up to 4 x 2.5-inch SAS, SATA drives, or SSD drives

Optical drives

The Dell EMC PowerEdge R240 system supports the following optical drives.

Table 20. Supported optical drive type

Supported drive type Supported number of drives

Dedicated SATA DVD-ROM drive or DVD +/-RW drive One

Ports and connectors specifications

USB ports specifications

Table 21. Dell EMC PowerEdge R240 system USB specifications

Front Rear Internal

USB port type No. of ports USB port type No. of ports USB port type No. of ports

USB 2.0-compliant

port

One USB 3.0-compliant

ports

Two Internal USB 3.0-

compliant port

One

Micro USB 2.0-

compliant port for

iDRAC Direct

One

NOTE: The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port.

NIC ports specifications

The Dell EMC PowerEdge R240 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports that are located

on the back panel.

Serial connector specifications

The Dell EMC PowerEdge R240 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal

Equipment (DTE), 16550-compliant.

100 Technical specifications

VGA ports specifications

The Dell EMC PowerEdge R240 system supports DB-15 VGA connector.

IDSDM module

The Dell EMC PowerEdge R240 system supports optional Internal Dual SD module (IDSDM) module.

The module supports three microSD cards; two cards for IDSDM and one card for vFlash. In 14th generation of PowerEdge servers, the

IDSDM or vFlash module is combined into a single card module, and is available in the following configurations:

• vFlash or

• vFlash and IDSDM

Table 22. Supported microSD card storage capacity

IDSDM card vFlash card

• 16 GB

• 32 GB

• 64 GB

• 16 GB

NOTE: There are two dip switches on the IDSDM or vFlash module for write-protection.

NOTE: One IDSDM card slot is dedicated for redundancy.

NOTE: Use Dell EMC branded microSD cards that are associated with the IDSDM or vFlash configured systems.

Video specifications

The Dell EMC PowerEdge R240 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.

Table 23. Supported video resolution options

Resolution Refresh rate (Hz) Color depth (bits)

640 x 480 60, 72 8, 16, 24

800 x 600 60, 75, 85 8, 16, 24

1024 x 768 60, 75, 85 8, 16, 24

1152 x 864 60, 75, 85 8, 16, 24

1280 x 1024 60, 75 8, 16, 24

Environmental specifications

NOTE: For additional information about environmental certifications, refer to the

Product Environmental Datasheet

located with the Manuals & Documents on www.dell.com/support/home.

Table 24. Temperature specifications

Temperature Specifications

Storage -40–65°C (-40–149°F)

Continuous operation (for altitude less than 950 m

or 3117 ft)

10–35°C (50–95°F) with no direct sunlight on the equipment

Fresh air For information about fresh air, see the Expanded operating temperature section.

Maximum temperature gradient (operating and

storage)

20°C/h (68°F/h)

Technical specifications 101

Table 25. Relative humidity specifications

Relative humidity Specifications

Storage 5% to 95% RH with 33°C (91°F) maximum dew point.

Atmosphere must be noncondensing at all times.

Operating 10% to 80% RH with 29°C (84.2°F) maximum dew point.

Table 26. Maximum vibration specifications

Maximum vibration Specifications

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations)

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)

Table 27. Maximum shock pulse specifications

Maximum shock pulse Specifications

Operating Six consecutively executed shock pulses in the positive and negative x, y, and z

axis of 6 G for up to 11 ms.

Storage Six consecutively executed shock pulses in the positive and negative x, y, and z

axis (one pulse on each side of the system) of 71 G for up to 2 ms.

Table 28. Maximum altitude specifications

Maximum altitude Specifications

Operating 3048 m (10,000 ft)

Storage 12,000 m (39,370 ft)

Table 29. Operating temperature derating specifications

Operating temperature derating Specifications

Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft), above 950 m

(3,117 ft).

35–40°C (95–104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft), above 950 m (3,117

ft).

40–45°C (104–113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft), above 950 m

(3,117 ft).

Standard operating temperature

Table 30. Standard operating temperature specifications

Standard operating temperature Specifications

Continuous operation (for altitude less than 950 m or 3117

ft)

10–35°C (50–95°F) with no direct sunlight on the equipment.

Expanded operating temperature

Table 31. Expanded operating temperature specifications

Expanded operating temperature Specifications

Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point.

102 Technical specifications

Expanded operating temperature Specifications

NOTE: Outside the standard operating temperature

(10°C–35°C), the system can operate continuously in

temperatures as low as 5°C and as high as 40°C.

For temperatures 35°C– 40°C, derate maximum allowable

temperature by 1°C per 175 m (1°F per 319 ft) above 950 m

(3,1171 ft).

≤ 1% of annual operating hours -5°C–45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature

(10°C–35°C), the system can operate down to -5°C or

up to 45°C for a maximum of 1% of its annual operating

hours.

For temperatures 40°C– 45°C, derate maximum allowable

temperature by 1°C per 125 m (1°F per 228 ft) above 950 m (3.117

ft).

NOTE: When operating in the expanded temperature range, the performance of the system may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the

System Event Log.

Expanded operating temperature restrictions

• Do not perform a cold startup of the system below 5°C.

• The operating temperature specified is for a maximum altitude of 950m for fresh air cooling.

• Four system fans are required.

• Support for up to 71W processor.

• GPU is not supported.

• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.

Particulate and gaseous contamination specifications

The following table defines the limitations that help avoid any damages to the IT equipment and/or, or both failure from particulate and

gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and results in equipment damage or

failure, you must rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.

Table 32. Particulate contamination specifications

Particulate contamination Specifications

Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1

with a 95% upper confidence limit.

NOTE: This condition applies to data center

environments only. Air filtration requirements do not

apply to IT equipment designed to be used outside a data

center, in environments such as an office or factory

floor.

NOTE: Air entering the data center must have MERV11

or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or other

conductive particles.

NOTE: This condition applies to data center and non-

data center environments.

Technical specifications 103

Particulate contamination Specifications

Corrosive dust • Air must be free of corrosive dust.

• Residual dust present in the air must have a deliquescent point

less than 60% relative humidity.

NOTE: This condition applies to data center and non-

data center environments.

Table 33. Gaseous contamination specifications

Gaseous contamination Specifications

Copper Coupon Corrosion <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.

Silver Coupon Corrosion <200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

104 Technical specifications

System diagnostics and indicator codes

The diagnostic indicators on the system front panel display system status during system startup.

Topics:

•System health and system ID indicator codes

•iDRAC Direct LED indicator codes

•NIC indicator codes

•Non-redundant cabled power supply unit indicator codes

•Drive indicator codes

•PowerEdge R240 system diagnostics

System health and system ID indicator codes

The system health and system ID indicator is located on the left control panel of your system.

Figure 81. System health and system ID indicator

Table 34. System health and system ID indicator codes

System health and system ID

indicator code

Condition

Solid blue Indicates that the system is turned on, system is healthy, and system ID mode is not active.

Press the system health and system ID button to switch to system ID mode.

Blinking blue Indicates that the system ID mode is active. Press the system health and system ID button to

switch to system health mode.

System diagnostics and indicator codes 105

System health and system ID

indicator code

Condition

Solid amber Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help

section.

Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific

error messages. For information about the event and error messages generated by the

system firmware and agents that monitor system components, see the Error Code Lookup

page at qrl.dell.com

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The

following table describes iDRAC Direct activity when the iDRAC Direct port is active:

Table 35. iDRAC Direct LED indicator codes

iDRAC Direct LED

indicator code

Condition

Solid green for two seconds Indicates that the laptop or tablet is connected.

Flashing green (on for two

seconds and off for two

seconds)

Indicates that the laptop or tablet connected is recognized.

Powers off Indicates that the laptop or tablet is unplugged.

NIC indicator codes

Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator

indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.

Figure 82. NIC indicator codes

1. Link LED indicator 2. Activity LED indicator

Table 36. NIC indicator codes

Status Condition

Link and activity indicators are off. The NIC is not connected to the network.

Link indicator is green, and activity indicator is blinking

green.

The NIC is connected to a valid network at its maximum port speed, and

data is being sent or received.

Link indicator is amber, and activity indicator is blinking

green.

The NIC is connected to a valid network at less than its maximum port

speed, and data is being sent or received.

Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed, and

data is not being sent or received.

Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum port

speed, and data is not being sent or received.

Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.

106 System diagnostics and indicator codes

Non-redundant cabled power supply unit indicator

codes

Press the self-diagnostic button to perform a quick health check on the non-redundant cabled power supply unit (PSU) of the system.

Figure 83. Non-redundant cabled AC PSU status indicator and self-diagnostic button

1. Self-diagnostic button 2. AC PSU status indicator

Table 37. Non-redundant AC PSU status indicator

Power Indicator Pattern Condition

Not lit Power is not connected or PSU is faulty.

Green A valid power source is connected to the PSU and the PSU is operational.

Drive indicator codes

The LEDs on the drive carrier indicates the state of each drive. Each drive carrier in your system has two LEDs: an activity LED (green)

and a status LED (bicolor, green/amber). The activity LED flashes whenever the drive is accessed.

Figure 84. Drive indicators

1. Drive activity LED indicator 2. Drive status LED indicator

3. Drive capacity label

NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.

Table 38. Drive indicator codes

Drive status indicator code Condition

Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for removal.

System diagnostics and indicator codes 107

Drive status indicator code Condition

NOTE: The drive status indicator remains off until all drives

are initialized after the system is turned on. Drives are not

ready for removal during this time.

Flashes green, amber, and then turns off Predicted drive failure.

Flashes amber four times per second Drive failed.

Flashes green slowly Drive rebuilding.

Solid green Drive online.

Flashes green for three seconds, amber for three seconds,

and then turns off after six seconds

Rebuild stopped.

PowerEdge R240 system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of

running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix

the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)

diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

Running the Embedded System Diagnostics from Boot Manager

Run the Embedded System Diagnostics (ePSA) if your system does not boot.

Steps

1. When the system is booting, press F11.

2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.

3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

Results

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

Steps

1. As the system boots, press F10.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts

executing the tests on all the detected devices.

108 System diagnostics and indicator codes

System diagnostic controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event

description is recorded.

System diagnostics and indicator codes 109

Getting help

Topics:

•Recycling or End-of-Life service information

•Contacting Dell

•Accessing system information by using QRL

•Receiving automated support with SupportAssist

Recycling or End-of-Life service information

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit

www.dell.com/recyclingworldwide and select the relevant country.

Contacting Dell

Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can

find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product,

and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:

Steps

1. Go to www.dell.com/support/home

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a) Enter your system Service Tag in the Enter your Service Tag field.

b) Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a) Select your product category.

b) Select your product segment.

c) Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a) Click Global Technical Support

b) The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R240, to access the information about

the Dell EMC PowerEdge R240.

Prerequisites

Ensure that your smartphone or tablet has the QR code scanner installed.

The QRL includes the following information about your system:

• How-to videos

• Reference materials, including the Installtion and Service Manual, and mechanical overview

• Your system service tag to quickly access your specific hardware configuration and warranty information

• A direct link to Dell to contact technical assistance and sales teams

110 Getting help

Steps

1. Go to www.dell.com/qrl and navigate to your specific product or

2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource

Locator section.

Quick Resource Locator for Dell EMC PowerEdge R240

system

Figure 85. Quick Resource Locator for Dell EMC PowerEdge R240 system

Receiving automated support with SupportAssist

Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and

networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits:

•Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues, both

proactively and predictively.

•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC Technical

Support.

•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it

securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.

•Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about

SupportAssist, go to www.dell.com/supportassist.

Getting help 111

Documentation resources

This section provides information about the documentation resources for your system.

To view the document that is listed in the documentation resources table:

• From the Dell EMC support site:

1. Click the documentation link that is provided in the Location column in the table.

2. Click the required product or product version.

NOTE: To locate the product name and model, see the front of your system.

3. On the Product Support page, click Manuals & documents.

• Using search engines:

• Type the name and version of the document in the search box.

Table 39. Additional documentation resources for your system

Task Document Location

Setting up your system For more information about installing and securing

the system into a rack, see the Rail Installation

Guide included with your rack solution.

For information about setting up your system, see

the Getting Started Guide document that is

shipped with your system.

www.dell.com/poweredgemanuals

Configuring your system For information about the iDRAC features,

configuring and logging in to iDRAC, and managing

your system remotely, see the Integrated Dell

Remote Access Controller User's Guide.

For information about understanding Remote

Access Controller Admin (RACADM)

subcommands and supported RACADM

interfaces, see the RACADM CLI Guide for iDRAC.

For information about Redfish and its protocol,

supported schema, and Redfish Eventing are

implemented in iDRAC, see the Redfish API Guide.

For information about iDRAC property database

group and object descriptions, see the Attribute

Registry Guide.

www.dell.com/poweredgemanuals

For information about earlier versions of the

iDRAC documents, see the iDRAC documentation.

To identify the version of iDRAC available on your

system, on the iDRAC web interface, click ? >

About.

www.dell.com/idracmanuals

For information about installing the operating

system, see the operating system documentation.

www.dell.com/operatingsystemmanuals

For information about updating drivers and

firmware, see the Methods to download firmware

and drivers section in this document.

www.dell.com/support/drivers

Managing your system For information about systems management

software offered by Dell, see the Dell

www.dell.com/poweredgemanuals

112 Documentation resources

Task Document Location

OpenManage Systems Management Overview

Guide.

For information about setting up, using, and

troubleshooting OpenManage, see the Dell

OpenManage Server Administrator User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Server Administrator

For information about installing, using, and

troubleshooting Dell OpenManage Essentials, see

the Dell OpenManage Essentials User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Essentials

For information about installing, using, and

troubleshooting Dell OpenManage Enterprise, see

the Dell OpenManage Enterprise User’s Guide.

www.dell.com/openmanagemanuals >

OpenManage Enterprise

For information about installing and using Dell

SupportAssist, see the Dell EMC SupportAssist

Enterprise User’s Guide.

www.dell.com/serviceabilitytools

For information about partner programs enterprise

systems management, see the OpenManage

Connections Enterprise Systems Management

documents.

www.dell.com/openmanagemanuals

Working with the Dell

PowerEdge RAID controllers

For information about understanding the features

of the Dell PowerEdge RAID controllers (PERC),

Software RAID controllers, or BOSS card and

deploying the cards, see the Storage controller

documentation.

www.dell.com/storagecontrollermanuals

Understanding event and error

messages

For information about the event and error

messages that are generated by the system

firmware and agents that monitor system

components, see the Error Code Lookup.

www.dell.com/qrl

Troubleshooting your system For information about identifying and

troubleshooting the PowerEdge server issues, see

the Server Troubleshooting Guide.

www.dell.com/poweredgemanuals

Documentation resources 113

Table of Contents

DELL R240 User Manual

Related Manuals