Table of Contents
- Dell PowerEdge R430 Owner's Manual
- Dell PowerEdge R430 system overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Front bezel (optional)
- System cover
- Inside the system
- Cooling shroud
- System memory
- Hard drives
- Removing a 2.5-inch hard drive blank
- Installing a 2.5-inch hard drive blank
- Removing a 3.5-inch hard drive blank
- Installing a 3.5-inch hard drive blank
- Removing a 3.5-inch cabled hard drive carrier
- Installing a 3.5-inch cabled hard drive carrier
- Removing a hot swappable hard drive carrier
- Installing a hot swappable hard drive carrier
- Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive carrier
- Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
- Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter
- Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter
- Removing a hard drive from a hard drive carrier
- Installing a hard drive into a hard drive carrier
- Optical drive (optional)
- Cooling fans
- Internal USB memory key (optional)
- Expansion cards and expansion card riser
- iDRAC port card (optional)
- SD vFlash card (optional)
- Internal dual SD module (optional)
- Integrated storage controller card
- Processors and heat sinks
- Power supply units
- System battery
- Hard-drive backplane
- Control panel
- Power interposer board
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Safety first—for you and your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting an SD card
- Troubleshooting an optical drive
- Troubleshooting a hard drive
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- System messages
- Getting help
DELL R430 User Manual
Displayed below is the user manual for R430 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell PowerEdge R430
Owner's Manual
Regulatory Model: E28S Series
Regulatory Type: E28S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 05
Rev. A02
Contents
1 Dell PowerEdge R430 system overview........................................................... 9
Supported configurations for the PowerEdge R430 system...............................................................9
Front panel features............................................................................................................................ 10
Front panel features of a 4 x 3.5-inch hard drive system............................................................ 10
Front panel features of the 4 x 3.5-inch cabled hard drive system.............................................12
Front panel features of the 8 x 2.5 inch hard drives or SSDs system.......................................... 14
Front panel features of the 10 x 2.5-inch hard drives or SSDs system........................................16
LCD panel.......................................................................................................................................17
Back panel features............................................................................................................................. 19
Redundant PSU back panel features ........................................................................................... 20
Cabled PSU back panel features ..................................................................................................22
Diagnostic Indicators.......................................................................................................................... 23
Diagnostic indicators on the front panel......................................................................................23
Hard drive indicator codes............................................................................................................25
uSATA SSD indicator codes.......................................................................................................... 26
NIC indicator codes.......................................................................................................................27
Internal dual SD module indicator codes.....................................................................................27
iDRAC Direct LED indicator codes............................................................................................... 28
Indicator codes for redundant power supply unit.......................................................................30
Non-redundant power supply unit indicator codes.................................................................... 31
Locating Service Tag of your system................................................................................................. 32
2 Documentation resources................................................................................ 33
3 Technical specifications....................................................................................36
Chassis dimensions.............................................................................................................................36
Chassis weight.....................................................................................................................................36
Processor specifications..................................................................................................................... 37
PSU specifications............................................................................................................................... 37
System battery specifications............................................................................................................. 37
Expansion bus specifications.............................................................................................................. 37
Memory specifications........................................................................................................................38
Drive specifications.............................................................................................................................38
Hard drives.....................................................................................................................................38
Optical drive.................................................................................................................................. 38
Ports and connectors specifications..................................................................................................39
USB ports.......................................................................................................................................39
NIC ports........................................................................................................................................39
3
Serial connector............................................................................................................................ 39
VGA ports.......................................................................................................................................39
Internal Dual SD Module...............................................................................................................39
Video specifications............................................................................................................................ 39
Environmental specifications............................................................................................................. 40
Particulate and gaseous contamination specifications ...............................................................41
Expanded operating temperature.................................................................................................42
Expanded operating temperature restrictions............................................................................. 43
4 Initial system setup and configuration.......................................................... 44
Setting up your system....................................................................................................................... 44
iDRAC configuration...........................................................................................................................44
Options to set up iDRAC IP address.............................................................................................44
Options to install the operating system............................................................................................. 45
Methods to download firmware and drivers................................................................................45
5 Pre-operating system management applications........................................ 47
Options to manage the pre-operating system applications............................................................. 47
System Setup.......................................................................................................................................47
Viewing System Setup...................................................................................................................48
System Setup details..................................................................................................................... 48
System BIOS.................................................................................................................................. 49
iDRAC Settings utility.....................................................................................................................72
Device Settings.............................................................................................................................. 73
Dell Lifecycle Controller..................................................................................................................... 73
Embedded system management..................................................................................................73
Boot Manager......................................................................................................................................74
Viewing Boot Manager..................................................................................................................74
Boot Manager main menu............................................................................................................ 74
PXE boot.............................................................................................................................................. 75
6 Installing and removing system components...............................................76
Safety instructions...............................................................................................................................76
Before working inside your system.................................................................................................... 76
After working inside your system........................................................................................................77
Recommended tools...........................................................................................................................77
Front bezel (optional).......................................................................................................................... 77
Removing the optional front bezel............................................................................................... 77
Installing the optional front bezel.................................................................................................78
System cover....................................................................................................................................... 79
Removing the system cover..........................................................................................................79
Installing the system cover...........................................................................................................80
4
Inside the system.................................................................................................................................81
Cooling shroud................................................................................................................................... 84
Removing the cooling shroud......................................................................................................84
Installing the cooling shroud........................................................................................................ 85
System memory.................................................................................................................................. 86
General memory module installation guidelines.........................................................................88
Mode-specific guidelines..............................................................................................................88
Sample memory configurations...................................................................................................89
Removing memory modules........................................................................................................ 95
Installing memory modules..........................................................................................................96
Hard drives.......................................................................................................................................... 98
Removing a 2.5-inch hard drive blank......................................................................................... 99
Installing a 2.5-inch hard drive blank........................................................................................... 99
Removing a 3.5-inch hard drive blank....................................................................................... 100
Installing a 3.5-inch hard drive blank..........................................................................................101
Removing a 3.5-inch cabled hard drive carrier..........................................................................102
Installing a 3.5-inch cabled hard drive carrier............................................................................103
Removing a hot swappable hard drive carrier........................................................................... 104
Installing a hot swappable hard drive carrier............................................................................. 106
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable
hard drive carrier......................................................................................................................... 107
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier..............................108
Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter....................................... 109
Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter........................................... 110
Removing a hard drive from a hard drive carrier........................................................................ 111
Installing a hard drive into a hard drive carrier........................................................................... 112
Optical drive (optional)...................................................................................................................... 113
Removing the optional ultra slim optical drive...........................................................................113
Installing the optional ultra slim optical drive.............................................................................114
Removing the standard optical drive.......................................................................................... 115
Installing the standard optical drive............................................................................................ 116
Cooling fans.......................................................................................................................................118
Removing a cooling fan...............................................................................................................118
Installing a cooling fan.................................................................................................................119
Internal USB memory key (optional).................................................................................................121
Replacing the optional internal USB memory key......................................................................121
Expansion cards and expansion card riser....................................................................................... 122
Expansion card installation guidelines........................................................................................122
Removing the expansion card riser............................................................................................ 124
Installing the expansion card riser.............................................................................................. 125
Removing an expansion card......................................................................................................126
Installing an expansion card....................................................................................................... 128
5
iDRAC port card (optional)................................................................................................................129
Removing the optional iDRAC port card....................................................................................129
Installing the optional iDRAC port card...................................................................................... 131
SD vFlash card (optional)...................................................................................................................132
Removing the optional SD vFlash card.......................................................................................132
Installing an optional SD vFlash card..........................................................................................133
Internal dual SD module (optional).................................................................................................. 134
Removing an internal SD card.................................................................................................... 134
Installing an internal SD card...................................................................................................... 135
Removing the optional internal dual SD module.......................................................................137
Installing the optional internal dual SD module ........................................................................138
Integrated storage controller card................................................................................................... 139
Removing the integrated storage controller card..................................................................... 139
Installing the integrated storage controller card........................................................................141
Processors and heat sinks.................................................................................................................142
Removing a heat sink.................................................................................................................. 143
Removing a processor................................................................................................................ 144
Installing a processor...................................................................................................................147
Installing a heat sink....................................................................................................................149
Power supply units.............................................................................................................................151
Hot spare feature.........................................................................................................................152
Removing a redundant power supply unit................................................................................. 152
Installing a redundant power supply unit................................................................................... 153
Removing a cabled power supply unit....................................................................................... 154
Installing a cabled power supply unit......................................................................................... 156
Removing the power supply unit blank...................................................................................... 157
Installing the power supply unit blank........................................................................................158
System battery...................................................................................................................................159
Replacing the system battery......................................................................................................159
Hard-drive backplane........................................................................................................................161
Removing the hard drive backplane........................................................................................... 161
Installing the hard drive backplane.............................................................................................168
Control panel..................................................................................................................................... 171
Removing the control panel........................................................................................................171
Installing the control panel......................................................................................................... 173
Removing the control panel module..........................................................................................175
Installing the control panel module............................................................................................178
Power interposer board.................................................................................................................... 181
Removing the power interposer board.......................................................................................181
Installing the power interposer board........................................................................................ 183
System board.....................................................................................................................................184
Removing the system board.......................................................................................................184
6
Installing the system board.........................................................................................................186
Trusted Platform Module..................................................................................................................189
Installing the Trusted Platform Module......................................................................................189
Initializing the TPM for BitLocker users......................................................................................190
Initializing the TPM for TXT users...............................................................................................190
7 Using system diagnostics................................................................................ 191
Dell Embedded System Diagnostics.................................................................................................191
When to use the Embedded System Diagnostics...................................................................... 191
Running the Embedded System Diagnostics from Boot Manager............................................191
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................191
System diagnostic controls.........................................................................................................192
8 Jumpers and connectors................................................................................ 193
System board jumper settings.......................................................................................................... 193
System board connectors.................................................................................................................194
Disabling a forgotten password........................................................................................................196
9 Troubleshooting your system........................................................................ 197
Safety first—for you and your system...............................................................................................197
Troubleshooting system startup failure............................................................................................197
Troubleshooting external connections............................................................................................197
Troubleshooting the video subsystem............................................................................................. 197
Troubleshooting a USB device......................................................................................................... 197
Troubleshooting a serial I/O device................................................................................................. 198
Troubleshooting a NIC..................................................................................................................... 199
Troubleshooting a wet system......................................................................................................... 199
Troubleshooting a damaged system...............................................................................................200
Troubleshooting the system battery................................................................................................ 201
Troubleshooting power supply units............................................................................................... 201
Troubleshooting power source problems.................................................................................202
Power supply unit problems.......................................................................................................202
Troubleshooting cooling problems.................................................................................................202
Troubleshooting cooling fans..........................................................................................................203
Troubleshooting system memory....................................................................................................204
Troubleshooting an internal USB key.............................................................................................. 205
Troubleshooting an SD card............................................................................................................ 205
Troubleshooting an optical drive.....................................................................................................206
Troubleshooting a hard drive........................................................................................................... 207
Troubleshooting a storage controller..............................................................................................207
Troubleshooting expansion cards................................................................................................... 208
Troubleshooting processors............................................................................................................ 209
7
System messages.............................................................................................................................. 210
Warning messages...................................................................................................................... 210
Diagnostic messages...................................................................................................................210
Alert messages.............................................................................................................................210
10 Getting help.....................................................................................................211
Contacting Dell..................................................................................................................................211
Documentation feedback................................................................................................................. 211
Accessing system information by using QRL................................................................................... 211
Quick Resource Locator for the PowerEdge R430 system.......................................................212
8
1
Dell PowerEdge R430 system overview
The Dell PowerEdge R430 systems are 2U rack servers that support up to two Intel Xeon E5-2600 v3 or
Xeon E5-2600 v4 processors, up to 12 DIMMs, and ten hard drives or solid state drives (SSDs).
Supported configurations for the PowerEdge R430
system
The Dell PowerEdge R430 system supports the following configurations:
Figure 1. Supported configurations for the PowerEdge R430 system
9
Front panel features
The front panel provides access to the features available on the front of the server, such as the power
button, NMI button, system identification tag, system identification button, and USB and VGA ports. The
diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard
drives are accessible from the front panel.
Front panel features of a 4 x 3.5-inch hard drive system
Figure 2. Front panel features of a 4 x 3.5-inch hard drive system
1. Power button 2. NMI button
3. System identification button 4. Video connector
5. LCD menu buttons 6. LCD panel
7. USB management port/iDRAC managed USB
port 8. USB port
9. Information tag 10. Hard drives
11. Optical drive (optional)
Table 1. Front panel features of a 4 x 3.5-inch hard drive system
Item Indicator, Button, or
Connector Icon Description
1 Power button Press the power button to turn the system on or
off. The indicator on the button indicates if the
system is on or off.
NOTE: To gracefully shut down an ACPI-
compliant operating system, press the power
button.
2 NMI button Press the NMI button to troubleshoot software and
device driver errors when running certain
operating systems. Use the end of a paper clip to
press the NMI button.
NOTE: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system documentation.
10
Item Indicator, Button, or
Connector Icon Description
3 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or off.
To reset iDRAC, press and hold the button for
more than 15 seconds.
NOTE: To reset iDRAC using system ID,
ensure that the system ID button is enabled in
the iDRAC setup.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
4 Video connector Use the video/VGA port to connect a display to the
system. For more information about the supported
video/VGA port, see the Technical specifications
section.
5 LCD menu buttons Press the LCD menu buttons to navigate the
control panel LCD menu.
6 LCD panel Displays system ID, status information, and system
error messages. For more information, see the LCD
panel section.
NOTE: LCD panel is not available in a cabled
hard drive system.
7 USB management port/
iDRAC managed USB
port
The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
8 USB port Use the USB 2.0 port to connect USB devices to
the system. This port is 4-pin, USB 2.0 compliant.
9 Information tag Displays system information such as service tag,
NIC, and MAC address.
NOTE: The information tag is a slide-out label
panel.
10 Hard drives Up to four 3.5-inch hard drives or solid state drives
(SSD).
For information about the supported hard drives,
see the Technical specifications section.
11
Item Indicator, Button, or
Connector Icon Description
11 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD
+/-RW drive.
For information about the supported optical drive,
see the Technical specifications section.
Front panel features of the 4 x 3.5-inch cabled hard drive system
Figure 3. Front panel features of the 4 x 3.5 inch cabled hard drive system
1. Power button 2. NMI button
3. System identification button 4. Video connector
5. Diagnostic indicators 6. USB port (2)
7. Information tag 8. Hard drives
9. Optical drive
Table 2. Front panel features of the 4 x 3.5-inch cabled hard drive system
Item Indicator, Button, or
Connector Icon Description
1 Power button Press the power button to turn the system on or
off. The indicator on the button indicates if the
system is on or off.
NOTE: To gracefully shut down an ACPI-
compliant operating system, press the power
button.
2 NMI button Press the NMI button to troubleshoot software and
device driver errors when running certain
operating systems. Use the end of a paper clip to
press the NMI button.
NOTE: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system documentation.
3 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
12
Item Indicator, Button, or
Connector Icon Description
• To turn the system ID on or off.
To reset iDRAC, press and hold the button for
more than 15 seconds.
NOTE: To reset iDRAC using system ID,
ensure that the system ID button is enabled in
the iDRAC setup.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
4 Video connector Use the video/VGA port to connect a display to the
system. For more information about the supported
video/VGA port, see the Technical specifications
section.
5 Diagnostic indicators The diagnostic indicators light up to display error
status.
6 USB port (2) Use the USB 2.0 port to connect USB devices to
the system. This port is 4-pin, USB 2.0 compliant.
7 Information tag Displays system information such as service tag,
NIC, and MAC address.
NOTE: The information tag is a slide-out label
panel.
8 Hard drives Up to 4 x 3.5 inch cabled hard drives.
For information about the supported hard drives,
see the Technical specifications section.
9 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD
+/-RW drive.
For information about the supported optical drive,
see the Technical specifications section.
13
Front panel features of the 8 x 2.5 inch hard drives or SSDs system
Figure 4. Front panel features of a 8 x 2.5 inch hard drives or SSDs system
1. Power button 2. NMI button
3. System identification button 4. USB management port or iDRAC managed
USB port
5. USB port 6. Optical drive
7. LCD menu buttons 8. Information tag
9. LCD panel 10. Video connector
11. Hard drives
Table 3. Front panel features of a 8 x 2.5 inch hard drives or SSDs system
Item Indicator, Button, or
Connector Icon Description
1 Power button Press the power button to turn the system on or
off. The indicator on the button indicates if the
system is on or off.
NOTE: To gracefully shut down an ACPI-
compliant operating system, press the power
button.
2 NMI button Press the NMI button to troubleshoot software and
device driver errors when running certain
operating systems. Use the end of a paper clip to
press the NMI button.
NOTE: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system documentation.
3 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or off.
To reset iDRAC, press and hold the button for
more than 15 seconds.
14
Item Indicator, Button, or
Connector Icon Description
NOTE: To reset iDRAC using system ID,
ensure that the system ID button is enabled in
the iDRAC setup.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
4 USB management port
or iDRAC managed USB
port
The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
5 USB port Use the USB 2.0 port to connect USB devices to
the system. This port is 4-pin, USB 2.0 compliant.
6 Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD
+/-RW drive.
7 LCD menu buttons Press the LCD menu buttons to navigate the
control panel LCD menu.
8 Information tag Displays system information such as service tag,
NIC, and MAC address.
NOTE: The information tag is a slide-out label
panel.
9 LCD panel Displays system ID, status information, and system
error messages. For more information, see the LCD
panel section.
NOTE: LCD panel is not available in a cabled
hard drive system.
10 Video connector Use the video/VGA port to connect a display to the
system. For more information about the supported
video/VGA port, see the Technical specifications
section.
11 Hard drives Up to 8 x 2.5-inch hard drives or SSDs.
For information about the supported hard drives,
see the Technical specifications section.
15
Front panel features of the 10 x 2.5-inch hard drives or SSDs system
Figure 5. Front panel features of the 10 x 2.5-inch hard drives or SSDs system
1. USB management port/iDRAC managed USB
port 2. Diagnostic indicators
3. Power button 4. NMI button
5. System identification button 6. Hard drives
Table 4. Front panel features of the 10 x 2.5-inch hard drives or SSDs system
Item Indicator, Button, or
Connector Icon Description
1 USB management port/
iDRAC managed USB
port
The USB management port is USB 2.0 compliant.
Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features.
For more information, see the Integrated Dell
Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
2 Diagnostic indicators The diagnostic indicators light up to display error
status.
3 Power button Press the power button to turn the system on or
off. The indicator on the button indicates if the
system is on or off.
NOTE: To gracefully shut down an ACPI-
compliant operating system, press the power
button.
4 NMI button Press the NMI button to troubleshoot software and
device driver errors when running certain
operating systems. Use the end of a paper clip to
press the NMI button.
NOTE: Use the NMI button only if directed to
do so by qualified support personnel or by the
operating system documentation.
16
Item Indicator, Button, or
Connector Icon Description
5 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or off.
To reset iDRAC, press and hold the button for
more than 15 seconds.
NOTE: To reset iDRAC using system ID,
ensure that the system ID button is enabled in
the iDRAC setup.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
6 Hard drives Up to 10 x 2.5 inch hard drives/SSDs.
For information about the supported hard drives,
see the Technical specifications section.
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the
system is functioning correctly or if the system needs attention. For more information about error
messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals >OpenManage software.
• The LCD backlight turns blue during normal operating conditions.
• When the system needs attention, the LCD turns amber, and displays an error code followed by
descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns
amber regardless of whether the system is turned on or off.
• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing
either the Select, Left, or Right button on the LCD panel.
• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel,
or other tools.
Figure 6. LCD panel features
17
Table 5. LCD panel features
Item Button Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is
released. After 45 seconds of inactivity the display starts
scrolling.
Related Links
Viewing Home screen
Setup menu
View menu
Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after a few minutes of inactivity, if there are no error
messages.
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:
a. Press and hold the navigation button till the up arrow is displayed.
b. Navigate to the using the up arrow
c. Select the Home icon.
d. On the Home screen, press the Select button to enter the main menu.
Related Links
LCD panel
Setup menu
View menu
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
18
Option Description
Set error Select SEL to view LCD error messages in a format that matches the IPMI
description in the SEL. This enables you to match an LCD message with an SEL
entry.
Select Simple to view LCD error messages in a simplified user-friendly description.
For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu
section for the options and option items that can be set as the default on the
Home screen.
Related Links
LCD panel
Viewing Home screen
View menu
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
Related Links
LCD panel
Viewing Home screen
Setup menu
Back panel features
The back panel provides access to the features available on the back of the server, such as the system
identification button, power supply sockets, cable management arm connectors, iDRAC storage media,
NIC ports, and USB and VGA ports. A majority of the expansion card ports can be accessed from the back
panel. The hot swappable and cabled power supply units are accessible from the back panel.
19
Redundant PSU back panel features
Figure 7. Redundant PSU back panel features
1. Serial connector 2. Ethernet connector 1
3. vFlash card slot (optional) 4. iDRAC port (optional)
5. PCIe expansion card slots (2) 6. Video connector
7. Ethernet connector 2 8. USB connector
9. USB connector 10. System identification button
11. System identification connector 12. Ethernet connector 3
13. Ethernet connector 4 14. Power supply unit (PSU1 and PSU2)
Table 6. Redundant PSU back panel features
Item Indicator, Button, or
Connector Icon Description
1 Serial connector Use the serial port to connect a serial device to the
system. For more information about the supported
serial port, see the Technical specifications section.
2 Ethernet port 1 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
3 vFlash card slot
(optional)
Use the vFlash media card slot to insert a vFlash
media card.
4 iDRAC port (optional) Use the iDRAC8 Enterprise port to remotely access
iDRAC. For more information, see the Integrated
Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
5 PCIe expansion card
slots (2)
Enables you to connect two PCI Express expansion
cards.
6 Video connector Use the video/VGA port to connect a display to the
system. For more information about the supported
20
Item Indicator, Button, or
Connector Icon Description
video/VGA port, see the Technical specifications
section.
7 Ethernet port 2 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
8 USB port Use the USB 2.0 port to connect USB devices to
the system. This port is 4-pin, USB 2.0 compliant.
9 USB port Use the USB 3.0 port to connect USB devices to
the system. These ports are 9-pin, USB 3.0
compliant.
10 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or off.
NOTE: To reset the iDRAC (if not disabled in F2
iDRAC setup), press and hold the button for
more than 15 seconds.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
11 System identification
port
Use the system identification port to connect the
system status indicator assembly through the
optional cable management arm.
12 Ethernet port 3 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
13 Ethernet port 4
14 Power supply unit (PSU1
and PSU2)
Up to two 550 W redundant AC power supplies.
21
Cabled PSU back panel features
Figure 8. Cabled PSU back panel features
1. Serial connector 2. Ethernet connector 1
3. vFlash card slot (optional) 4. iDRAC port (optional)
5. PCIe expansion card slots (2) 6. Video connector
7. Ethernet connector 2 8. USB connector
9. USB connector 10. System identification button
11. System identification connector 12. Ethernet connector 3
13. Ethernet connector 4 14. Cabled PSU
Table 7. Cabled PSU back panel features
Item Indicator, Button, or
Connector Icon Description
1 Serial connector Use the serial port to connect a serial device to the
system. For more information about the supported
serial port, see the Technical specifications section.
2 Ethernet port 1 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
3 vFlash card slot
(optional)
Use the vFlash media card slot to insert a vFlash
media card.
4 iDRAC port (optional) Use the iDRAC8 Enterprise port to remotely access
iDRAC. For more information, see the Integrated
Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
5 PCIe expansion card
slots (2)
Enables you to connect two PCI Express expansion
cards.
6 Video connector Use the video/VGA port to connect a display to the
system. For more information about the supported
22
Item Indicator, Button, or
Connector Icon Description
video/VGA port, see the Technical specifications
section.
7 Ethernet port 2 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
8 USB port Use the USB 2.0 port to connect USB devices to
the system. This port is 4-pin, USB 2.0 compliant.
9 USB port Use the USB 3.0 port to connect USB devices to
the system. These ports are 9-pin, USB 3.0
compliant.
10 System identification
button
Press the system ID button:
• To locate a particular system within a rack.
• To turn the system ID on or off.
NOTE: To reset the iDRAC (if not disabled in F2
iDRAC setup), press and hold the button for
more than 15 seconds.
NOTE: If the system stops responding during
POST, press and hold the system ID button
(for more than five seconds) to enter the BIOS
progress mode.
11 System identification
port
Use the system identification port to connect the
system status indicator assembly through the
optional cable management arm.
12 Ethernet port 3 Use the Ethernet port to connect Local Area
Networks (LANs) to the system. For more
information about the supported Ethernet ports,
see the Technical specifications section.
13 Ethernet port 4
14 Power supply unit (PSU) One 450 W cabled AC PSU.
NOTE: Cabled PSU is supported in systems
with cabled hard drives and the systems with
x4 backplane.
Diagnostic Indicators
The diagnostic indicators on the system front panel display error status during system startup.
Diagnostic indicators on the front panel
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
23
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into
a working power source and press the power button.
Table 8. Diagnostic indicators
Icon Description Condition Corrective action
Health
indicator
The indicator turns solid
blue if the system is in good
health.
None required.
The indicator flashes amber:
• When the system is
turned on.
• When the system is in
standby.
• If any error condition
exists. For example, a
failed fan, PSU, or a hard
drive.
Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the
Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >
OpenManage software.
The POST process is interrupted without
any video output due to invalid memory
configurations. See the Getting help
section.
Hard drive
indicator
The indicator flashes amber
if there is a hard drive error.
Check the System Event Log to determine
the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical
indicator
The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see the Getting help section.
Temperature
indicator
The indicator flashes amber
if the system experiences a
thermal error (for example,
the ambient temperature is
out of range or fan failure).
Ensure that none of the following
conditions exist:
• A cooling fan has been removed or has
failed.
• System cover, cooling shroud, EMI filler
panel, memory module blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See the Getting help section.
Memory
indicator
The indicator flashes amber
if a memory error occurs.
Check the system event log or system
messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.
24
Related Links
Getting help
Expansion card installation guidelines
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information
about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use
or not. The status LED indicates the power condition of the hard drive.
Figure 9. Hard drive indicators
1. hard drive activity indicator 2. hard drive status indicator
3. hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status
indicator (on the right side) does not turn on.
Table 9. Hard drive indicator codes
Drive-status indicator pattern (RAID only) Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Flashes green, amber, and then turns off Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
25
Drive-status indicator pattern (RAID only) Condition
Steady green Drive online
Flashes green for three seconds, amber for
three seconds, and then turns off after six
seconds
Rebuild stopped
uSATA SSD indicator codes
Figure 10. uSATA SSD indicators
1. uSATA SSD activity indicator 2. uSATA SSD status indicator
3. uSATA SSD
NOTE: If the SSD is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on
the right side) does not function and remains off.
Table 10. Drive status indicator codes
Drive-status indicator pattern Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Flashes green, amber, and turns off Predicted drive failure
Flashes amber four times per second Drive failed
Steady green Drive online
Flashes green for three seconds, amber for
three seconds, and turns off after six seconds
Rebuild aborted
26
NIC indicator codes
Each NIC on the back panel has an indicator that provides information about the network activity and link
status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates
the speed of the connected network.
Figure 11. NIC indicators
1. link indicator 2. activity indicator
Table 11. NIC indicators
Convention Status Condition
A Link and activity indicators are off The NIC is not connected to the
network.
B Link indicator is green The NIC is connected to a valid network
at its maximum port speed (1 Gbps or 10
Gbps).
C Link indicator is amber The NIC is connected to a valid network
at less than its maximum port speed.
D Activity indicator is flashing green Network data is being sent or received.
Internal dual SD module indicator codes
The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure
the IDSDM for storage or as the OS boot partition. The IDSDM card offers the following features:
• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and
provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
• Single card operation — single card operation is supported, but without redundancy.
27
Figure 12. Internal dual SD module (IDSDM)
1. LED status indicator (2)
The following table describes the IDSDM indicator codes:
Table 12. IDSDM indicator codes
Convention IDSDM indicator code Description
A Green Indicates that the card is online.
B Flashing green Indicates rebuild or activity.
C Flashing amber Indicates card mismatch or that the card has
failed.
D Amber Indicates that the card is offline, has failed, or is
write-protected.
E Not lit Indicates that the card is missing or is booting.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part
of the iDRAC subsystem.
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB
mode.
28
Figure 13. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by
using the management port (USB XML Import).
Table 13. iDRAC Direct LED indicators
Convention iDRAC Direct
LED indicator
pattern
Condition
A Green Turns green for a minimum of two seconds to indicate the start and
end of a file transfer.
B Flashing green Indicates file transfer or any operation tasks.
C Green and turns
off
Indicates that the file transfer is complete.
D Not lit Indicates that the USB is ready to be removed or that a task is
complete.
The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop
and cable (Laptop Connect):
Table 14. iDRAC Direct LED indicator patterns
iDRAC Direct LED
indicator pattern Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on
for two seconds and
off for two seconds)
Indicates that the laptop connected is recognized.
Turns off Indicates that the laptop is unplugged.
29
Indicator codes for redundant power supply unit
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is
present or whether a power fault has occurred.
Figure 14. AC PSU status indicator
1. AC PSU status indicator or handle
Table 15. Redundant AC PSU status indicator
Convention Power Indicator
Pattern Condition
A Green A valid power source is connected to the PSU and the PSU is
operational.
B Flashing green When the PSU firmware is being updated, the PSU handle flashes
green.
CAUTION: Do not disconnect the power cord or unplug the
PSU when updating firmware. If firmware update is
interrupted, the PSUs will not function. You must roll back the
PSU firmware by using Dell Lifecycle Controller. For more
information, see Dell Lifecycle Controller User’s Guide at
Dell.com/idracmanuals.
C Flashing green
and turns off
When hot-adding a PSU, the PSU handle flashes green five times at
4 Hz rate and turns off. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, and supported
voltage.
CAUTION: For AC PSUs, use only PSUs with the Extended
Power Performance (EPP) label on the back.
NOTE: Ensure that both the PSUs are of the same capacity.
30
Convention Power Indicator
Pattern Condition
NOTE: Mixing PSUs from previous generations of Dell
PowerEdge servers can result in a PSU mismatch condition or
failure to turn the system on.
D Flashing amber Indicates a problem in the PSU.
CAUTION: When correcting a PSU mismatch, replace only the
PSU with the flashing indicator. Swapping the other PSU to
make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output
configuration to a Low Output configuration or vice versa,
you must turn off the system.
CAUTION: AC PSUs support both 220 V and 110 V input
voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and
triggers a mismatch.
E Not lit Power is not connected.
Non-redundant power supply unit indicator codes
Press the self-diagnostic button to perform a quick health check on the non-redundant power supply
unit (PSU) of the system.
Figure 15. Non-redundant AC PSU status indicator and self-diagnostic button
1. self-diagnostic button 2. AC PSU status indicator
31
Table 16. Non-redundant AC PSU status indicator
Power Indicator Pattern Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
32
2
Documentation resources
This section provides information about the documentation resources for your system.
Table 17. Documentation resources for system
Task Document Location
Setting up your system For information about installing the
system into a rack, see the Rack
documentation included with your
rack solution.
Dell.com/poweredgemanuals
For information about turning on the
system and the technical
specifications of your system, see the
Getting Started With Your System
document that is shipped with your
system.
Dell.com/poweredgemanuals
Configuring your
system
For information about iDRAC features,
configuring and logging in to iDRAC,
and managing your system remotely,
see the Integrated Dell Remote Access
Controller User's Guide.
Dell.com/idracmanuals
For information about installing the
operating system, see the operating
system documentation.
Dell.com/operatingsystemmanuals
For information about understanding
Remote Access Controller Admin
(RACADM) subcommands and
supported RACADM interfaces, see the
RACADM Command Line Reference
Guide for iDRAC.
Dell.com/idracmanuals
For information about updating drivers
and firmware, see theMethods to
download firmware and drivers
section in this document.
Dell.com/support/drivers
Managing your system For information about the features of
the Dell OpenManage Systems
Management, see the Dell
OpenManage Systems Management
Overview Guide.
Dell.com/openmanagemanuals
33
Task Document Location
For information about setting up,
using, and troubleshooting
OpenManage, see the Dell
OpenManage Server Administrator
User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using,
and troubleshooting Dell
OpenManage Essentials, see the Dell
OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and
using Dell System E-Support Tool
(DSET), see the Dell System E-Support
Tool (DSET) User's Guide.
Dell.com/DSET
For information about installing and
using Active System Manager (ASM),
see the Active System Manager User’s
Guide.
Dell.com/asmdocs
For understanding the features of Dell
Lifecycle Controller (LCC), see the Dell
Lifecycle Controller User’s Guide.
Dell.com/idracmanuals
For information about partner
programs enterprise systems
management, see the OpenManage
Connections Enterprise Systems
Management documents.
Dell.com/
omconnectionsenterprisesystemsman
agement
For information about connections
and client systems management, see
the OpenManage Connections Client
Systems Management documentation.
Dell.com/
dellclientcommandsuitemanuals
For information about viewing
inventory, performing configuration
and monitoring tasks, remotely
turning on or off servers, and enabling
alerts for events on servers and
components using the Dell Chassis
Management Controller (CMC), see
the CMC User’s Guide.
Dell.com/esmmanuals
Working with Dell
PowerEdge RAID
controllers
For information about understanding
the features of the Dell PowerEdge
RAID controllers (PERC) and deploying
the PERC cards, see the Storage
controller documentation.
Dell.com/storagecontrollermanuals
Understanding event
and error messages
For information about checking the
event and error messages generated
Dell.com/openmanagemanuals >
OpenManage software
34
Task Document Location
by the system firmware and agents
that monitor system components, see
the Dell Event and Error Messages
Reference Guide.
35
3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Chassis dimensions
This section describes the physical dimensions of the system.
Figure 16. Chassis dimensions of the PowerEdge R430 system
Table 18. Dimensions of the Dell PowerEdge R430 system
X Xa Y Z (with
bezel) Z (without
bezel) Za (with
bezel) Za
(without
bezel)
Zb
482.4 mm
(18.99
inches)
434.0 mm
(17.08
inches)
42.8 mm
(1.68
inches)
677.3 mm
(26.66
inches)
662.4 mm
(264.07
inches)
35.0 mm
(1.37
inches)
20.1 mm
(0.79
inches)
642.3 mm
(25.28
inches)
Chassis weight
This section describes the weight of the system.
36
Table 19. Chassis weight
System Maximum weight (with all hard drives/SSDs)
PowerEdge R430 19.9 kg (43.87 lb)
Processor specifications
The PowerEdge R430 system supports up to two Intel Xeon E5-2600 v3 or Intel Xeon E5-2600 v4
product family processors.
PSU specifications
The PowerEdge R430 system supports up to two AC redundant power supply units (PSUs) and a single
AC cabled PSU.
Table 20. PSU specifications
PSU Class Heat
dissipation
(maximum)
Freque
ncy Voltage Current
550 W AC Platinum 2107 BTU/hr 50/60
Hz
100–240 V AC,
autoranging
7.4 A-3.7 A
450 W AC Bronze 1871 BTU/hr 50/60
Hz
100–240 V AC,
autoranging
6.5 A-3.5 A
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase
voltage not exceeding 230 V.
System battery specifications
The PowerEdge R430 system supports 3 V CR2032 Lithium coin cell system battery.
Expansion bus specifications
The PowerEdge R430 system supports PCI express (PCIe) Generation 2 and 3 expansion cards, which
need to be installed on the system board using expansion card risers. This system supports two types of
expansion card risers. The following table provides the expansion card riser specifications:
Table 21. Expansion card riser specifications
Expansion card riser PCIe slots on the
riser Height Length Link
PCIE_G3_X16 riser Slot 1 low-profile half-length x16
Slot 2 low-profile half-length x16
PCIE_G3_X8 riser Slot 1 full-height half-length x8
Slot 2 low-profile half-length x8
37
Memory specifications
The PowerEdge R430 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs
(LRDIMMs). Supported memory bus frequencies are 1866 MT/s, 2133MT/s, or 2400 MT/s.
Table 22. Memory specifications
Memory module
sockets Memory capacity Minimum RAM Maximum RAM
Twelve 288–pin • 4 GB single rank
(RDIMMs)
• 8 GB, 16 GB, or 32 GB
dual rank (RDIMMs)
• 4 GB with single
processor
• 8 GB with dual
processors (minimum
one memory module
per processor)
• Up to 256 GB with a
single processor
• Up to 384 GB with a
dual processor
Drive specifications
Hard drives
The PowerEdge R430 system supports SAS, SATA, Nearline SAS hard drives and Solid State Drives (SSDs).
Table 23. Supported hard drive and SSD options for the PowerEdge R430 system
Four hard drive systems
Up to four 3.5-inch cabled hard drives, or
Up to four 3.5-inch hot-swappable SAS, SATA, or
Nearline SAS hard drives, or
Up to four 2.5-inch hot-swappable SAS, SATA,
SATA SSD, or Nearline SAS hard drives.
NOTE: Four hard-drive systems support
software RAID. For more information about
software RAID, see the Dell PowerEdge RAID
Controller (PERC) documentation at dell.com/
storagecontrollermanuals.
Eight hard-drive systems Up to eight 2.5-inch, hot-swappable SAS, SATA,
SATA SSD, or Nearline SAS hard drives
Ten hard-drive systems Up to ten 2.5-inch, hot-swappable SATA hard drive
or SATA SSD
Optical drive
The PowerEdge R430 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: The optical drive is supported on the four hard-drive systems and eight hard-drive systems.
38
Ports and connectors specifications
USB ports
The PowerEdge R430 system supports:
• USB 2.0-compliant ports on the front panel
• USB 3.0-complaint and USB 2.0-compliant ports on the back panel
• USB 3.0-compliant internal port
The following table provides more information about the USB specifications:
Table 24. USB specifications
System Front panel Back panel Internal
PowerEdge R430 Two 4-pin, USB 2.0-
compliant ports
One 9-pin, USB 3.0-
compliant port
One 4-pin, USB 2.0-
compliant port
One 9-pin, USB 3.0-
compliant port
NIC ports
The PowerEdge R430 system supports four 10/100/1000 Mbps Network Interface Controller (NIC) ports
on the back panel.
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R430 system supports one
serial connector on the back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-
compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge
R430 system supports two 15-pin VGA ports one each on the front and back panels.
Internal Dual SD Module
The PowerEdge R430 system supports two optional flash memory card slots with an internal dual SD
module.
NOTE: One card slot is dedicated for redundancy.
Video specifications
The PowerEdge R430 system supports Matrox G200 graphics card with 16 MB capacity.
39
Table 25. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 x 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Table 26. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than
950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
Maximum temperature gradient (operating
and storage)
20°C/h (36°F/h)
Table 27. Relative humidity specifications
Relative humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point.
Atmosphere must be non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum
dew point.
Table 28. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides
tested).
40
Table 29. Maximum shock specifications
Maximum shock Specifications
Operating Six consecutively executed shock pulses in the positive
and negative x, y, and z axes of 40 G for up to 2.3 ms.
Storage Six consecutively executed shock pulses in the positive
and negative x, y, and z axes (one pulse on each side of
the system) of 71 G for up to 2 ms.
Table 30. Maximum altitude specifications
Maximum altitude Specifications
Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 31. Operating temperature de-rating specifications
Operating temperature de-rating Specifications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547
ft) above 950 m (3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319
ft) above 950 m (3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228
ft) above 950 m (3,117 ft).
Particulate and gaseous contamination specifications
The following table defines the limitations that help avoid any equipment damage or failure from
particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the
specified limitations and result in equipment damage or failure, you may need to rectify the
environmental conditions. Re-mediation of environmental conditions is the responsibility of the
customer.
Table 32. Particulate contamination specifications
Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO
14644-1 with a 95% upper confidence limit.
NOTE: This condition applies to data center
environments only. Air filtration requirements do not
apply to IT equipment designed to be used outside a
data center, in environments such as an office or
factory floor.
NOTE: Air entering the data center must have
MERV11 or MERV13 filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or
other conductive particles.
41
Particulate contamination Specifications
NOTE: This condition applies to data center and
non-data center environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a
deliquescent point less than 60% relative humidity.
NOTE: This condition applies to data center and
non-data center environments.
Table 33. Gaseous contamination specifications
Gaseous contamination Specifications
Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Expanded operating temperature
Table 34. Expanded operating temperature specifications
Expanded operating temperature Specifications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature
(10°C to 35°C), the system can operate continuously
in temperatures as low as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate
maximum allowable dry bulb temperature by 1°C per 175
m above 950 m (1°F per 319 ft).
< 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature
(10°C to 35°C), the system can operate down to –5°C
or up to 45°C for a maximum of 1% of its annual
operating hours.
For temperatures between 40°C and 45°C, de-rate
maximum allowable temperature by 1°C per 125 m above
950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe
reported on the LCD panel and in the System Event Log.
42
Expanded operating temperature restrictions
• Processors of 55 W and 65 W are not supported.
• Do not perform a cold startup below 5°C.
• Allow processor performance degrade.
• Non-redundant power supplies are not supported.
• Non Dell qualified peripheral cards and/or peripheral cards are not supported.
• Maximum altitude for the operating temperature must be 3050 m (10,000 ft).
43
4
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:
1. Unpack the system.
2. Install the system into the rack. For more information about installing the system into the rack, see
your system Rack Installation Placemat at Dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or by using iDRAC.
6. Turn on the attached peripherals.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more
productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system
issues, helps them perform remote system management, and reduces the need for physical access to the
system.
Options to set up iDRAC IP address
You must configure the initial network settings based on your network infrastructure to enable the
communication to and from iDRAC. You can set up the IP address by using one of the following
interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
Chassis or Server
LCD panel
See the LCD panel section
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,
including setting up DHCP or a static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable
to the Ethernet connector 1 on the system board.
44
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP
address.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On
or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one
of the following resources:
Table 35. Resources to install the operating system
Resources Location
Dell Systems Management Tools and
Documentation media
Dell.com/operatingsystemmanuals
Dell Lifecycle Controller Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certified VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge
systems
Dell.com/ossupport
Installation and How-to videos for supported
operating systems on Dell PowerEdge systems
Supported Operating Systems for Dell PowerEdge
Systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Table 36. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle
Controller (iDRAC with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
45
Methods Location
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Downloading the drivers and firmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to Dell.com/support/drivers.
2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or
Express Service Code box.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or under General support, navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you need to a USB drive, CD, or DVD.
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5
Pre-operating system management
applications
You can manage basic settings and features of a system without booting to the operating system by
using the system firmware.
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Boot Manager
• Dell Lifecycle Controller
• Preboot Execution Environment (PXE)
Related Links
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device
settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the
help text in the text browser, press F1.
You can access system setup by using two methods:
• Standard graphical browser — The browser is enabled by default.
• Text browser — The browser is enabled by using Console Redirection.
Related Links
System Setup details
Viewing System Setup
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Viewing System Setup
To view the System Setup screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
Related Links
System Setup
System Setup details
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC
parameters by using UEFI (Unified Extensible Firmware Interface). You can enable
or disable various iDRAC parameters by using the iDRAC settings utility. For more
information about this utility, see Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.
Device Settings Enables you to configure device settings.
Related Links
System Setup
Viewing System Setup
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System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password,
setup password, set the RAID mode, and enable or disable USB ports.
Related Links
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
iDRAC Settings utility
Device Settings
Viewing System BIOS
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
Related Links
System BIOS
System BIOS Settings details
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System
Information
Specifies information about the system such as the system model name, BIOS
version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and
cache size.
SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.
Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify
UEFI and BIOS boot settings.
49
Option Description
Network Settings Specifies options to change the network settings.
Integrated
Devices
Specifies options to manage integrated device controllers and ports and specify
related features and options.
Serial
Communication
Specifies options to manage the serial ports and specify related features and
options.
System Profile
Settings
Specifies options to change the processor power management settings, memory
frequency, and so on.
System Security Specifies options to configure the system security settings, such as system
password, setup password, Trusted Platform Module (TPM) security. It also
manages the power and NMI buttons on the system.
Miscellaneous
Settings
Specifies options to change the system date, time, and so on.
Related Links
System BIOS
Viewing System BIOS
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
Related Links
Boot Settings details
System BIOS
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Boot Settings.
Related Links
Boot Settings
Boot Settings details
Choosing the system boot mode
Changing the boot order
Boot Settings details
The Boot Settings screen details are explained as follows:
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Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if
the operating system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this
field to BIOS allows compatibility with non-UEFI operating systems. This option is
set to BIOS by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting
this field to BIOS disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled
and the system fails to boot, the system reattempts the boot sequence after 30
seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The
devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting
menu. When this option is set to Disabled, only the first hard drive in the list is
attempted to boot. When this option is set to Enabled, all hard drives are attempted
to boot in the order selected in the Hard-Disk Drive Sequence. This option is not
enabled for UEFI Boot Mode.
Boot Option
Settings
Configures the boot sequence and the boot devices.
BIOS Boot
Settings
Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Related Links
Boot Settings
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating
system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it replaces the system BIOS.
1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
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3. After the system boots in the specified boot mode, proceed to install your operating system from
that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
following instructions may vary if you have selected BIOS for Boot Mode.
1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the
device down or up in the order.
4. Click Exit, and then click Yes to save the settings on exit.
Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings
Network Settings
You can use the Network Settings screen to modify PXE device settings. The network settings option is
available only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the
optional Boot ROM of the network controllers handles the network settings.
Related Links
UEFI iSCSI Settings
Network Settings screen details
UEFI iSCSI Settings details
System BIOS
Viewing Network Settings
Viewing UEFI iSCSI Settings
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
52
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Network Settings.
Related Links
Network Settings
Network Settings screen details
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is created for the
device.
PXE Device n
Settings(n = 1 to 4)
Enables you to control the configuration of the PXE device.
Related Links
Network Settings
Viewing Network Settings
UEFI iSCSI Settings
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is
available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For
the BIOS boot mode, the option ROM of the network controller handles the network settings.
Related Links
UEFI iSCSI Settings details
Viewing UEFI iSCSI Settings
UEFI iSCSI Settings
Viewing UEFI iSCSI Settings
Viewing UEFI iSCSI Settings
To view the UEFI iSCSI Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Network Settings.
5. On the Network Settings screen, click UEFI iSCSI Settings.
Related Links
UEFI iSCSI Settings
UEFI iSCSI Settings
53
UEFI iSCSI Settings details
The UEFI ISCSI Settings screen details are explained as follows:
Option Description
ISCSI Initiator
Name
Specifies the name of the iSCSI initiator (iqn format).
ISCSI Device n (n =
1 to 4)
Enables or disables the iSCSI device. When disabled, a UEFI boot option is created
for the iSCSI device automatically.
System Security
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
Related Links
System Security Settings details
Operating with a setup password enabled
System BIOS
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password
Viewing System Security
To view the System Security screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
Related Links
System Security
System Security Settings details
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by
using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set
to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
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Option Description
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is
set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel
TXT fields if the TPM Status field is set to either On with Pre-boot Measurements
or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by
default.
TPM Status Specifies the TPM status.
TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The
loss of TPM keys may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable
the Intel TXT option, virtualization technology and TPM Security must be enabled
with Pre-boot measurements. This option is set to Off by default.
Power Button Enables or disables the power button on the front of the system. This option is set
to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to
Disabled by default.
AC Power
Recovery
Sets how the system behaves after AC power is restored to the system. This option
is set to Last by default.
AC Power
Recovery Delay
Sets the time delay for the system to power up after AC power is restored to the
system. This option is set to Immediate by default.
User Defined
Delay (60s to
240s)
Sets the User Defined Delay option when the User Defined option for AC Power
Recovery Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the
default), UEFI variables are accessible in the operating system per the UEFI
specification. When set to Controlled, selected UEFI variables are protected in the
environment and new UEFI boot entries are forced to be at the end of the current
boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using
the certificates in the Secure Boot Policy. Secure Boot is disabled by default.
Secure Boot
Policy
When Secure Boot policy is set to Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images. When Secure
Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
Secure Boot policy is set to Standard by default.
Secure Boot
Policy Summary
Specifies the list of certificates and hashes that secure boot uses to authenticate
images.
Related Links
System Security
Viewing System Security
55
Secure Boot Custom Policy Settings
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
Viewing Secure Boot Custom Policy Settings
To view the Secure Boot Custom Policy Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
5. On the System Security screen, click Secure Boot Custom Policy Settings.
Secure Boot Custom Policy Settings details
The Secure Boot Custom Policy Settings screen details are explained as follows:
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key
Database
Enables you to import, export, delete, or restore entries in the Key Exchange Key
(KEK) Database.
Authorized
Signature
Database
Imports, exports, deletes, or restores entries in the Authorized Signature Database
(db).
Forbidden
Signature
Database
Imports, exports, deletes, or restores entries in the Forbidden Signature Database
(dbx).
Creating a system and setup password
Prerequisites
Ensure that the password jumper is enabled. The password jumper enables or disables the system
password and setup password features. For more information, see the System board jumper settings
section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password
are deleted and you need not provide the system password to boot the system.
Steps
1. To enter System Setup, press F2 immediately after turning on or rebooting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password field, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
56
5. Reenter the system password, and click OK.
6. In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7. Reenter the setup password, and click OK.
8. Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Related Links
System Security
Using your system password to secure your system
If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
Steps
1. Turn on or reboot your system.
2. Type the system password and press Enter.
Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at
reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to
reenter your password. You have three attempts to type the correct password. After the third
unsuccessful attempt, the system displays an error message that the system has stopped
functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Related Links
System Security
Deleting or changing system and setup password
Prerequisites
NOTE: You cannot delete or change an existing system or setup password if the Password Status is
set to Locked.
Steps
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password field, alter or delete the existing system password, and then press Enter or
Tab.
5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password.
If you delete the system and setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes.
Related Links
System Security
57
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup
options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is
typed. The following options are exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you
can assign a system password. For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the
system password from unauthorized changes.
Related Links
System Security
System Information
You can use the System Information screen to view system properties such as Service Tag, system model
name, and the BIOS version.
Related Links
System Information details
System BIOS
Viewing System Information
Viewing System Information
To view the System Information screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Information.
Related Links
System Information
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Specifies the system model name.
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Option Description
System BIOS
Version
Specifies the BIOS version installed on the system.
System
Management
Engine Version
Specifies the current version of the Management Engine firmware.
System Service
Tag
Specifies the system Service Tag.
System
Manufacturer
Specifies the name of the system manufacturer.
System
Manufacturer
Contact
Information
Specifies the contact information of the system manufacturer.
System CPLD
Version
Specifies the current version of the system complex programmable logic device
(CPLD) firmware.
UEFI Compliance
Version
Specifies the UEFI compliance level of the system firmware.
Related Links
System Information
System Information details
Viewing System Information
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific
memory functions, such as system memory testing and node interleaving.
Related Links
Memory Settings details
System BIOS
Viewing Memory Settings
Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Memory Settings.
Related Links
Memory Settings
Memory Settings details
Memory Settings details
The Memory Settings screen details are explained as follows:
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Option Description
System Memory
Size
Specifies the memory size in the system.
System Memory
Type
Specifies the type of memory installed in the system.
System Memory
Speed
Specifies the system memory speed.
System Memory
Voltage
Specifies the system memory voltage.
Video Memory Specifies the amount of video memory.
System Memory
Testing
Specifies whether the system memory tests are run during system boot. Options
are Enabled and Disabled. This option is set to Disabled by default.
Memory
Operating Mode
Specifies the memory operating mode. The options available are Optimizer Mode,
Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode,
Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set
to Optimizer Mode by default.
NOTE: The Memory Operating Mode option can have different default and
available options based on the memory configuration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory
that is fault resilient. This mode can be used by an operating system that
supports the feature to load critical applications or enables the operating
system kernel to maximize system availability.
Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is
set to Enabled, memory interleaving is supported if a symmetric memory
configuration is installed. If the field is set to Disabled, the system supports NUMA
(asymmetric) memory configurations. This option is set to Disabled by default.
Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home
Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by
default. This field is available only when the Node Interleaving is set to Disabled.
Related Links
Memory Settings
Viewing Memory Settings
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
Related Links
Processor Settings details
System BIOS
Viewing Processor Settings
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Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Processor Settings.
Related Links
Processor Settings
Processor Settings details
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical
processors. If this option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS displays only one logical
processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Alternate RTID
(Requestor
Transaction ID)
Setting
Modifies Requestor Transaction IDs, which are QPI resources. This option is set to
Disabled by default.
NOTE: Enabling this option may negatively impact the overall system
performance.
Virtualization
Technology
Enables or disables the additional hardware capabilities provided for virtualization.
This option is set to Enabled by default.
Address
Translation
Service (ATS)
Defines the Address Translation Cache (ATC) for devices to cache the DMA
transactions. This option provides an interface between CPU and DMA Memory
Management to a chipset's Address Translation and Protection Table to translate
DMA addresses to host addresses. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential
memory access. This option is set to Enabled by default. You can disable this
option for applications that need high utilization of random memory access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by
default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is
set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to
Enabled by default.
Execute Disable Enables you to run the disable memory protection technology. This option is set to
Enabled by default.
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Option Description
Logical Processor
Idling
Enables you to improve the energy efficiency of a system. It uses the operating
system core parking algorithm and parks some of the logical processors in the
system which in turn allows the corresponding processor cores to transition into a
lower power idle state. This option can only be enabled if the operating system
supports it. It is set to Disabled by default.
Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels
during POST based on the power and thermal delivery capabilities of the system.
TDP verifies the maximum heat the cooling system is needed to dissipate. This
option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the
processors.
X2Apic Mode Enables or disables the X2Apic mode.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Profile is set
to Performance.
NOTE: Depending on the number of installed CPUs, there may be up to four
processor listings.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All
by default.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core
Speed
Specifies the maximum core frequency of the processor.
Processor 1 NOTE: Depending on the number of CPUs, there may be up to four
processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model-
Stepping
Specifies the family, model, and stepping of the processor
as defined by Intel.
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
Related Links
Processor Settings
Viewing Processor Settings
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
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Related Links
SATA Settings details
System BIOS
Viewing SATA Settings
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click SATA Settings.
Related Links
SATA Settings
SATA Settings details
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes.
This option is set to AHCI by default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST.
This option is applicable only for ATA and AHCI modes.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
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Option Description
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
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Option Description
Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
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Option Description
Option Description
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Related Links
SATA Settings
Viewing SATA Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
Related Links
Integrated Devices details
System BIOS
Viewing Integrated Devices
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Integrated Devices.
Related Links
Integrated Devices
Integrated Devices details
Integrated Devices details
The Integrated Devices screen details are explained as follows:
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Option Description
USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating
system supports USB 3.0. If you disable this option, devices operate at USB 2.0
speed. USB 3.0 is enabled by default.
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front
USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and
mouse operate during boot process in certain operating systems. After the boot
process is complete, the USB keyboard and mouse do not work if the ports are
disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB
management port and also restricts access to iDRAC features.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by
default.
Integrated
Network Card 1
Enables or disables the integrated network card.
I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software
support the feature.
Embedded Video
Controller
Enables or disables the Embedded Video Controller option. This option is set to
Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of
Embedded Video Controller option is a read-only field. If the Embedded Video
Controller is the only display capability in the system (that is, no add-in graphics
card is installed), then the Embedded Video Controller is automatically used as the
primary display even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global
Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-
IOV) devices. This option is set to Disabled by default.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your
operating system. When this option is set to Enabled, the operating system
initializes the timer. When this option is set to Disabled (the default), the timer does
not have any effect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for PCIe devices that need large amounts of
memory. This option is set to Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement
feature controls the configuration of PCIe cards installed in the specified slot. Slots
must be disabled only when the installed peripheral card prevents booting into the
operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled.
Related Links
Integrated Devices
Viewing Integrated Devices
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Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related Links
Serial Communication details
System BIOS
Viewing Serial Communication
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Serial Communication.
Related Links
Serial Communication
Serial Communication details
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.
BIOS console redirection can also be enabled and the port address can be
specified. This option is set to Auto by default.
Serial Port
Address
Enables you to set the port address for serial devices. This option is set to Serial
Device 1=COM2, Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
To use console redirection by SOL, configure the same port address for
console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert the serial MUX setting to the default setting of Serial
Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use
console redirection by SOL, configure the same port address for console
redirection and the serial device.
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Option Description
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to
determine the baud rate automatically. This failsafe baud rate is used only if the
attempt fails, and the value must not be changed. This option is set to 115200 by
default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by
default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is
loaded. This option is set to Enabled by default.
Related Links
Serial Communication
Viewing Serial Communication
System Profile Settings
You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
Related Links
System Profile Settings details
System BIOS
Viewing System Profile Settings
Viewing System Profile Settings
To view the System Profile Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Profile Settings.
Related Links
System Profile Settings
System Profile Settings details
System Profile Settings details
The System Profile Settings screen details are explained as follows:
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change
the rest of the options if the mode is set to Custom. This option is set to
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Option Description
Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power
Controller.
NOTE: All the parameters on the system profile setting screen are available
only when the System Profile option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by
default. DBPM is Demand-Based Power Management.
Memory
Frequency
Sets the speed of the system memory. You can select Maximum Performance,
Maximum Reliability, or a specific speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option
is set to Enabled by default.
Energy Efficient
Turbo
Enables or disables the Energy Efficient Turbo option.
Energy Efficient Turbo (EET) is a mode of operation where a processor’s core
frequency is adjusted to be within the turbo range based on workload.
C1E Enables or disables the processor to switch to a minimum performance state when
it is idle. This option is set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This
option is set to Enabled by default.
Collaborative CPU
Performance
Control
Enables or disables the CPU power management option. When set to Enabled, the
CPU power management is controlled by the OS DBPM and the System DBPM
(DAPC). This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the
cores and uncore during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the
Energy Efficiency Policy option.
Energy Efficient
Policy
Enables you to select the Energy Efficient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and
determines whether to target higher performance or better power savings.
Number of Turbo
Boot Enabled
Cores for
Processor 1
NOTE: If there are two processors installed in the system, you see an entry for
Number of Turbo Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. The maximum
number of cores is enabled by default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to
Enabled for all system profiles, except Custom by default.
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Option Description
NOTE: This option can be disabled only if the C States option in the Custom
mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the
Monitor/Mwait setting does not impact the system power or performance.
Related Links
System Profile Settings
Viewing System Profile Settings
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag and changing the system date and time.
Related Links
Miscellaneous Settings details
System BIOS
Viewing Miscellaneous Settings
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Miscellaneous Settings.
Related Links
Miscellaneous Settings
Miscellaneous Settings details
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking
purposes.
Keyboard
NumLock
Enables you to set whether the system boots with the NumLock enabled or
disabled. This option is set to On by default.
NOTE: This option does not apply to 84-key keyboards.
71
Option Description
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by
default. The F1/F2 prompt also includes keyboard errors.
Load Legacy
Video Option
ROM
Enables you to determine whether the system BIOS loads the legacy video (INT
10H) option ROM from the video controller. Selecting Enabled in the operating
system does not support UEFI video output standards. This field is available only for
UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode
is enabled.
In-System
Characterization
Enables or disables In-System Characterization. This option is set to Disabled by
default. The two other options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change
in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon
detecting relevant change(s) in system configuration to optimize system power and
performance. ISC takes about 20 seconds to execute, and system reset is needed
for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The
Enabled option executes ISC and forces an immediate system reset so that ISC
results can be applied. It takes the system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.
Related Links
Miscellaneous Settings
Viewing Miscellaneous Settings
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You
can enable or disable various iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise
License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide
at Dell.com/idracmanuals.
Related Links
Device Settings
System BIOS
Entering the iDRAC Settings utility
Changing the thermal settings
Entering the iDRAC Settings utility
1. Turn on or restart the managed system.
2. Press F2 during Power-on Self-test (POST).
3. On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Related Links
iDRAC Settings utility
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Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your
system.
1. Click iDRAC Settings → Thermal.
2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:
• Default Thermal Profile Settings
• Maximum Performance (Performance Optimized)
• Minimum Power (Performance per Watt Optimized)
3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom
Minimum Fan Speed.
4. Click Back → Finish → Yes.
Related Links
iDRAC Settings utility
Device Settings
Device Settings enables you to configure device parameters.
Related Links
System BIOS
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including
system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the
iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI)
applications.
Related Links
Embedded system management
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the
system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can
function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell
Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,
and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/
idracmanuals.
Related Links
Dell Lifecycle Controller
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Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related Links
Boot Manager main menu
System BIOS
Viewing Boot Manager
Viewing Boot Manager
To enter Boot Manager:
1. Turn on, or restart your system.
2. Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the
booting, and then restart your system and try again.
Related Links
Boot Manager
Boot Manager main menu
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot
order. If the boot attempt fails, the system continues with the next item in the boot
order until the boot is successful or no more boot options are found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to
boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI
shell.
Related Links
Boot Manager
Viewing Boot Manager
One-shot BIOS boot menu
One-shot BIOS boot menu enables you to select a boot device to boot from.
Related Links
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
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• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related Links
Boot Manager
PXE boot
The Preboot Execution Environment (PXE) is an industry standard client or interface that allows
networked computers that are not yet loaded with an operating system to be configured and booted
remotely by an administrator.
75
6
Installing and removing system
components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Dell recommends that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be
populated always with either a component or with a blank.
Before working inside your system
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. If installed, remove the front bezel.
4. If applicable, remove the system from the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
5. Remove the system cover.
Related Links
Safety instructions
Removing the optional front bezel
Removing the system cover
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After working inside your system
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Install the system cover.
2. If applicable, install the system into the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
3. If removed, install the optional front bezel.
4. Reconnect the peripherals and connect the system to the electrical outlet.
5. Turn on the system, including any attached peripherals.
Related Links
Safety instructions
Installing the optional front bezel
Installing the system cover
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock.
This is needed only if your system includes a bezel.
• Phillips #1 screwdriver
• Phillips #2 screwdriver
• Plastic scribe
• Wrist grounding strap
Front bezel (optional)
The front bezel is attached to the front side of the server and prevents accidents while removing the hard
drive or when pressing the reset or power button. The front bezel can also be locked for additional
security.
Removing the optional front bezel
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Locate and remove the bezel key.
NOTE: The bezel key is attached to the back of the bezel.
2. Unlock the bezel by using the key.
3. Slide the release latch up and pull the left end of the bezel.
4. Unhook the right end, and remove the bezel.
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Figure 17. Removing the optional front bezel
1. bezel lock 2. front bezel
Installing the optional front bezel
Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Locate and remove the bezel key.
NOTE: The bezel key is attached to the back of the bezel.
2. Hook the right end of the bezel onto the chassis.
3. Fit the free end of the bezel onto the system.
4. Lock the bezel by using the key.
78
Figure 18. Installing the optional front bezel
1. bezel lock 2. front bezel
System cover
The system cover protects the components inside the system and helps in maintaining air flow inside the
system. Removing the system cover actuates the intrusion switch which aids in maintaining system
security.
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
4. If installed, remove the optional bezel. For more information, see the Removing the optional front
bezel section.
Steps
1. Rotate the latch release lock counter clockwise to the unlocked position.
2. Lift the latch toward the back of the system.
The system cover slides back and the tabs on the system cover disengage from the slots on the
chassis.
NOTE: The position of the latch may vary depending on the configuration of your system.
3. Hold the cover on both sides, and lift the cover away from the system.
79
Figure 19. Removing the system cover
1. system cover 2. latch
3. latch release lock
Next steps
1. Install the system cover.
Related Links
Safety instructions
Removing the optional front bezel
Installing the system cover
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts
are left inside the system.
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2. Push the system cover latch down to move the system cover into the closed position.
The system cover slides forward and the slots on the system cover engage with the tabs on the
chassis. The system cover latch locks into place when the system cover is completely engaged with
the tabs on the chassis.
3. Rotate the latch release lock clockwise to the locked position.
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Figure 20. Installing the system cover
1. latch release lock 2. latch
3. system cover
Next steps
1. If removed, install the front bezel.
2. Reconnect the peripherals and connect the system to the electrical outlet.
3. Turn on the system, including any attached peripherals.
Related Links
Safety instructions
Installing the optional front bezel
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
81
Figure 21. Inside the system—with a cabled power supply
1. control panel 2. cable routing latch
3. power supply unit 4. expansion-card riser connector (2)
5. memory-module socket (B3, B4) 6. processor 2
7. memory-module socket (B1, B2) 8. memory-module socket (A1, A5, A2, A6)
9. processor 1 10. memory-module socket (A3, A7, A4, A8)
11. cooling fan (5) 12. optical drive (optional)
82
Figure 22. Inside the system—with redundant power supplies
1. control panel 2. hard drive/SSD backplane
3. cable routing latch 4. power interposer board
5. power supply units (2) 6. PCIe expansion card riser (optional)
7. memory-module socket (B3, B4) 8. processor 2
9. memory-module socket (B1, B2) 10. memory-module socket (A1, A5, A2, A6)
11. processor 1 12. memory-module socket (A3, A7, A4, A8)
13. cooling fan (6) 14. hard drives/SSDs
15. optical drive
83
Cooling shroud
The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
The airflow passes through all the critical parts of the system, where the vacuum pulls air across the
entire surface area of the heat sink, thus allowing increased cooling.
Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
Holding the touch points, lift the cooling shroud away from the system.
Figure 23. Removing the cooling shroud
1. cooling shroud 2. intrusion switch
3. intrusion switch connector on the system
board
4. guide on the cooling shroud
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5. guide pin
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If applicable, route the cables inside the system along the chassis wall and secure the cables by using
the cable-securing bracket.
Steps
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
a. Align the cooling shroud with the guide pin on the system board.
b. Align the intrusion switch with the intrusion switch connector on the system board.
2. Lower the cooling shroud into the chassis until it is firmly seated.
When firmly seated, the memory socket numbers marked on the cooling shroud align with the
respective memory sockets.
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Figure 24. Installing the cooling shroud
1. cooling shroud 2. intrusion switch
3. intrusion switch connector on the system
board 4. guide on the cooling shroud
5. guide pin
Next steps
1. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
System memory
Your system supports DDR4 registered DIMMs (RDIMMs).
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2400 MT/s, 2133 MT/s, or 1866 MT/s depending on the
following factors:
• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
• Maximum supported DIMM frequency of the processors
The system contains 12 memory sockets split into four sets — two sets of 4 sockets and two sets of 2
sockets each. Each 4-socket set is organized into two channels and each 2–socket set is organized into
one channel. In each channel of the 4-socket set, the release levers of the first socket are marked white
and the second socket black. In the 2-socket set, each release lever is marked white.
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NOTE: DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are
assigned to processor 2.
Figure 25. System memory board
Memory channels are organized as follows:
Processor 1 channel 0: memory sockets A1 and A5
channel 1: memory sockets A2 and A6
channel 2: memory sockets A3 and A7
channel 3: memory sockets A4 and A8
Processor 2 channel 0: memory sockets B1
channel 1: memory sockets B2
channel 2: memory sockets B3
channel 3: memory sockets B4
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The following table shows the memory populations and operating frequencies for the supported
configurations.
Table 37. Supported configurations
DIMM type DIMMs
populated/
channel
Voltage Operating frequency
(in MT/s) Maximum DIMM rank/
channel
RDIMM 11.2 V 2400, 2133, 1866 Dual rank or single rank
2
General memory module installation guidelines
NOTE: Memory configurations that fail to observe these guidelines can prevent your system from
booting, stop responding during memory configuration, or operating with reduced memory.
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any
valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
• RDIMMs and LRDIMMs must not be mixed.
• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific
guidelines section.
• Up to three dual- or single-rank RDIMMs can be populated per channel.
• Up to three LRDIMMs can be populated per channel regardless of rank count.
• If memory modules with different speeds are installed, they will operate at the speed of the slowest
installed memory module(s) or slower depending on system DIMM configuration.
• Populate memory module sockets only if a processor is installed. For single-processor systems,
sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12
are available.
• Populate all the sockets with white release tabs first, followed by the black release tabs, and then the
green release tabs.
• When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate
8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the
sockets with black release tabs.
• In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
• Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
• Mixing of more than two memory module capacities in a system is not supported.
• Populate four memory modules per processor (one DIMM per channel) at a time to maximize
performance.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
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Advanced Error Correction Code (lockstep)
Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and
x8 DRAMs. This protects against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:
• Memory modules must be identical in size, speed, and technology.
• DIMMs installed in memory sockets with white release levers must be identical and the same rule
applies for sockets with black release levers. This ensures that identical DIMMs are installed in
matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.
Memory optimized (independent channel) mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device
width. It does not impose any specific slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.
NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.
Table 38. Memory configurations—single processor
System
Capacity (in
GB)
DIMM Size
(in GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
4 4 1 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
8 4 2 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2
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System
Capacity (in
GB)
DIMM Size
(in GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
8 1 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
16 4 4 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4
8 2 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2
16 1 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1
24 4 6 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
8 3 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3
32 4 8 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
8 4 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4
16 2 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2
90
System
Capacity (in
GB)
DIMM Size
(in GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
32 1 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
48 8 6 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6
16 3 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3
64 8 8 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
16 4 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4
32 2 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2
96 16 6 2R, x8, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6
32 3 2R, x8, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3
128 16 8 2R, x8, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
91
System
Capacity (in
GB)
DIMM Size
(in GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
32 4 2R, x8, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s,
A1, A2, A3, A4
192 32 6 2R, x4, 2400 MT/s
2R, x4, 2133 MT/s
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6
256 32 8 2R, x4, 2400 MT/s
2R, x4, 2133 MT/s
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
Table 39. Memory configurations—two processors
System
Capacity (in
GB)
DIMM Size (in
GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
8 4 2 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, B1
16 4 4 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, B1, B2
8 2 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, B1
24 4 6 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, B1, B2, B3
32 4 8 1R, x8, 2400 MT/s,
1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
92
System
Capacity (in
GB)
DIMM Size (in
GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
8 4 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, B1, B2
16 2 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, B1
48 4 12 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4
8 6 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, B1, B2, B3
64 8 8 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
16 4 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, B1, B2
32 2 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, B1
96 8 12 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
16 6 2R, x8, 2400 MT/s,
2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, B1, B2, B3
93
System
Capacity (in
GB)
DIMM Size (in
GB) Number of
DIMMs DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
128 16 8 2R, x4, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
32 4 2R, x4, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, B1, B2
160 16 and 8 12 2R, x4, 2400 MT/s,
2R, x8, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x8, 2133 MT/s,
2R, x4, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
NOTE: 16 GB DIMMs must
be installed in slots
numbered A1, A2, A3, A4,
B1, B2, B3, and B4 and 8
GB DIMMs must be
installed in slots A5, A6, A7,
and A8.
192 16 12 2R, x4, 2400 MT/s,
2R, x4, 2133 MT/s,
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6,A7,A8, B1,
B2, B3, B4
32 6 2R, x4, 2400 MT/s
2R, x4, 2133 MT/s
2R, x4, 1866 MT/s
A1, A2, A3, B1, B2, B3
256 32 8 2R, x4, 2400 MT/s
2R, x4, 2133 MT/s
2R, x4, 1866 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
384 32 12 2R, x4, 2400 MT/s
2R, x4, 2133 MT/s
2R, x4, 1866 MT/s
A1, A2, A3, A4, A5, A6, A7, A8,
B1, B2, B3, B4
94
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
3. Lift and remove the memory module from the system.
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Figure 26. Removing the memory module
1. memory module 2. memory module socket
3. memory module socket ejector (2)
Next steps
1. Install the memory module.
NOTE: If you are removing the memory module permanently, install a memory module blank.
2. Install the cooling shroud.
3. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing memory modules
Installing the cooling shroud
After working inside your system
Installing memory modules
Prerequisites
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
96
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. Open the ejectors on the memory module socket outward to allow the memory module to be
inserted into the socket.
3. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the
memory module in the socket in only one orientation.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.
Figure 27. Installing the memory module
1. memory module 2. alignment key
97
3. memory module socket ejector (2)
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in the After working inside your system section.
3. Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory module is firmly seated in the memory module socket.
5. Run the system memory test in system diagnostics.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing the cooling shroud
After working inside your system
Hard drives
Depending on the configuration, your system supports one of the following:
Four hard-drive
systems
Up to four 3.5-inch cabled hard drives, or
Up to four 3.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA SSDs
or
Up to four 2.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA SSDs
Eight hard-drive
systems
Up to eight 2.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA
SSDs
Ten hard-drive
systems
Up to ten 2.5-inch hot-swappable SATA hard drives or SATA SSDs
NOTE: SSD/SAS/SATA hard drives cannot be mixed in a system.
The hot-swappable hard drives connect to the system board through the hard-drive backplane. Hot-
swappable hard drives are supplied in hot-swappable hard-drive carriers that fit in the hard-drive slots.
CAUTION: Before attempting to remove or install a hot-swappable hard drive while the system is
running, see the documentation for the storage controller card to ensure that the host adapter is
configured correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing
so can cause a hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard-drive
backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that
high-capacity hard drives can take a number of hours to format.
98
Removing a 2.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
Steps
Press the release button and slide the hard drive blank out of the hard drive slot.
Figure 28. Removing a 2.5-inch hard drive blank
1. hard drive blank 2. release button
Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Installing a 2.5-inch hard drive blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
99
Figure 29. Installing a 2.5-inch hard drive blank
1. hard drive blank
Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Removing a 3.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
Steps
Press the release button and slide the blank out of the hard drive slot.
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Figure 30. Removing a 3.5-inch hard drive blank
1. hard drive blank 2. release button
Next steps
If applicable, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Installing a 3.5-inch hard drive blank
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
Figure 31. Installing a 3.5-inch hard drive blank
1. hard drive blank
Next steps
If applicable, install the front bezel.
101
Related Links
Safety instructions
Removing the optional front bezel
Installing the optional front bezel
Removing a 3.5-inch cabled hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the front bezel.
4. If connected, disconnect the power and data cable from the hard drive.
NOTE: The empty cabled hard drive carrier can be used as a blank.
Steps
1. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the hard drive
slot.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard
drive carrier blanks installed.
2. Insert a hard drive blank in the empty hard drive slot.
Figure 32. Removing a cabled hard drive carrier
1. hard drive 2. power/data cable
3. release tab 4. hard drive carrier
102
Next steps
1. If required, install a hard drive in the hard drive carrier and install the hard drive carrier into the hard
drive slot in the system.
2. If you are not replacing the hard drive immediately, insert a hard drive carrier in the empty hard drive
slot.
3. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing a 3.5-inch cabled hard drive carrier
After working inside your system
Installing a 3.5-inch cabled hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Press the release tab on the hard drive carrier and slide the hard drive carrier out of the system.
2. Install the hard drive into the hard drive carrier.
a. Secure the hard drive in place with screws.
3. Insert the hard drive carrier into the hard drive slot, and push the hard drive carrier until it clicks into
place.
4. Connect the power and data cable to the hard drive.
• If connecting to the integrated SATA controller (SATA hard drives only), connect the SATA data
cable to the SATA_A-D connector on the system board.
• If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to
the connector on the card.
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Figure 33. Installing a cabled hard drive carrier
1. power/data cable 2. hard drive
3. release tab 4. hard drive carrier
5. screw (4)
Next steps
1. Enter System Setup and ensure that the controller of the hard drive is enabled.
2. Exit System Setup and reboot the system.
3. Install any software required for the hard drive operation as described in the documentation for the
hard drive.
4. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
104
3. Using the management software, prepare the hard drive for removal. For more information, see the
documentation for the storage controller.
If the hard drive is online, the green activity or fault indicator flashes when the hard drive is turned
off. You can remove the hard drive when the hard drive indicators turn off.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the
hard drive slots.
Steps
1. Press the release button to open the hard drive carrier release handle.
2. Slide the hard drive carrier out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard
drive carrier blanks installed.
Figure 34. Removing a hot swappable hard drive or SSD
1. release button 2. hard drive carrier
3. hard drive carrier handle
Next steps
1. If you are not replacing the hard drive immediately, insert a hard drive carrier blank in the empty hard
drive slot, or install a hard drive carrier.
2. If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing a hot swappable hard drive carrier
Removing a 3.5-inch hard drive blank
Installing the optional front bezel
105
Installing a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive
backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the
hard drive slots.
1. If installed, remove the front bezel.
2. If installed, remove the hard drive carrier blank.
3. Install a hot swappable hard drive into the hot swappable hard drive carrier.
Steps
1. Press the release button on the front of the hot swappable hard drive carrier and open the hot
swappable hard drive carrier handle.
2. Insert the hot swappable hard drive carrier into the hard drive slot, and push the hot swappable hard
drive carrier until it comes in contact with the backplane.
3. Close the hot swappable hard drive carrier handle to lock the hot swappable hard drive carrier in
place.
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Figure 35. Installing a hot swappable hard drive carrier
1. release button 2. hard drive carrier
3. hard drive carrier handle
Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing a hard drive into a hard drive carrier
Installing the optional front bezel
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot
swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. If installed, remove the front bezel.
Steps
1. Remove the 3.5-inch hot swappable hard drive carrier from the system.
2. Remove the screws from the rails on the hot swappable hard drive carrier.
3. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier.
107
Figure 36. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard
drive carrier
1. 3.5-inch hard drive carrier 2. screw (5)
3. hard drive adapter 4. 2.5-inch hard drive
Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Installing the optional front bezel
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. If installed, remove the front bezel.
4. Install the 2.5-inch hot swappable hard drive into the hot swappable hard drive adapter.
Steps
1. Insert the 3.5-inch hard drive adapter into the hot swappable hard drive carrier with the connector
end of the hard drive toward the back of the hot swappable hard drive carrier.
2. Align the screw holes on the hard drive with the holes on the hot swappable hard drive carrier.
3. Install the screws to secure the hot swappable hard drive to the hot swappable hard drive carrier.
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Figure 37. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier
1. 3.5-inch hard drive carrier 2. screw (5)
3. hard drive adapter 4. 2.5-inch hard drive
Next steps
1. Install the hot swappable hard drive carrier into the system.
2. If removed, install the front bezel.
Related Links
Safety instructions
Removing the optional front bezel
Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter
Installing a hot swappable hard drive carrier
Installing the optional front bezel
Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.
NOTE: A 2.5-inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is
then installed in the 3.5-inch hot swappable hard drive carrier.
Steps
1. Remove the screws from the side of the 3.5-inch hard drive adapter.
2. Remove the hard drive from the 3.5-inch hard drive adapter.
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Figure 38. Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter
1. 3.5-inch hard drive adapter 2. screw (2)
3. 2.5-inch hard drive
Next steps
Install a 2.5-inch hard drive into a 3.5-inch hard drive adapter.
Related Links
Safety instructions
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive
carrier
Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive
carrier.
Steps
1. Align the screw holes on the 2.5-inch hard drive with the screw holes on the 3.5-inch hard drive
adapter.
2. Install the screws to secure the hard drive to the 3.5-inch hard drive adapter.
110
Figure 39. Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter
1. 3.5-inch hard drive adapter 2. screw (2)
3. 2.5-inch hard drive
Next steps
Install the 3.5-inch adapter into the 3.5-inch hard drive carrier.
Related Links
Safety instructions
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive
carrier
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Removing a hard drive from a hard drive carrier
Prerequisites
1. Keep the Phillips #1 screwdriver ready.
2. Remove the hot swappable hard drive carrier from the system.
Steps
1. Remove the screws from the slide rails on the hard drive carrier.
2. Lift the hard drive out of the hard drive carrier.
111
Figure 40. Removing a hard drive into a hard drive carrier
1. screw (4) 2. hard drive
3. hard drive carrier
Related Links
Removing a hot swappable hard drive carrier
Installing a hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the
back of the carrier.
2. Align the screw holes on the hard drive with the screws holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
3. Attach the screws to secure the hard drive to the hard drive carrier.
Figure 41. Installing a hard drive into a hard drive carrier
1. screw (4) 2. hard drive
3. hard drive carrier
Next steps
Install the hot swappable hard drive carrier.
112
Related Links
Installing a hot swappable hard drive carrier
Optical drive (optional)
Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be
categorized into two basic types: optical disc readers and optical disc writers.
Removing the optional ultra slim optical drive
The procedure for removing an optical drive and optical drive blank is the same.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
NOTE: Observe the routing of the power and data cables inside the chassis as you remove them
from the system board and the optical drive. Route these cables in the same way when you replace
them to prevent them from being pinched or crimped.
Steps
1. Disconnect the power and data cables from the back of the optical drive.
2. If required, disconnect the power and data cables from the system board.
3. To release the optical drive, press and push the release tab toward the front of the system.
4. Slide the optical drive out of the system.
Figure 42. Removing the ultra slim optical drive
1. optical drive 2. data cable
113
3. power cable 4. release tab
Next steps
1. If you are not installing an optical drive immediately, install an optical drive blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
NOTE: The procedure to install an optical drive blank is similar to the procedure to install an
optical drive.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the optional ultra slim optical drive
After working inside your system
Installing the optional ultra slim optical drive
The procedure for installing an optical drive and optical drive blank is similar to the procedure to install an
optical drive.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the optical drive blank by pressing the blue release tab at the back of the blank
and pushing the blank out of the system.
Steps
1. Align the optical drive with the optical drive slot on the front of the chassis.
2. Slide the optical drive into the slot until the latch snaps into place.
3. Connect the power and data cables to the back of the optical drive.
4. Route the power and data cables through the cable routing latch of the system.
5. Connect the power and data cables to the connectors on the system board.
114
Figure 43. Installing the ultra slim optical drive
1. optical drive 2. data cable
3. power cable 4. release tab
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing the standard optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Disconnect the power and data cable from the back of the optical drive.
Observe the routing of the power and data cable inside the chassis as you remove them from the
system board and the drive. You must route these cables properly when you replace them to prevent
them from being pinched or crimped.
2. Pull the release latch and disengage the optical drive from the notches on the metal standoffs.
3. Lift the optical drive out of the system.
4. If you are not adding a new optical drive, install the optical-drive blank.
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Figure 44. Removing the standard optical drive
1. optical drive 2. data cable
3. power cable 4. release latch
5. metal standoff (4) 6. notch on the metal standoff (2)
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Installing the standard optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
116
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Align the two notches on the metal standoffs with the slots on the side of the optical drive.
2. Slide the optical drive into the notches until it is seated firmly and the release latch snaps into place.
3. Connect the power cable.
4. Connect the data cable to the back of the drive and to the SATA connector on the system board.
NOTE: Route and secure the cables using the cable routing latch on the system chassis to
prevent them from being pinched or crimped.
Figure 45.
1. optical drive 2. data cable
3. power cable 4. release latch
5. metal standoff (4) 6. notch on the metal standoff (2)
Next steps
Follow the procedure listed in the After working inside your system section.
117
Related Links
Safety instructions
Before working inside your system
After working inside your system
Cooling fans
Your system supports:
• Up to four cooling fans in a non-redundant power supply unit (PSU) configuration.
• Up to five cooling fans in a redundant PSU configuration.
NOTE: Fan 1 must be installed in a redundant PSU configuration.
NOTE: Hot-swap removal or installation of the fans is not supported.
NOTE: Each fan is listed in the systems management software, referenced by the respective fan
number. If there is a problem with a particular fan, you can easily identify and replace the proper fan
by noting the fan numbers on the cooling fan assembly.
Removing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The procedure for removing each fan is identical.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
Steps
1. Disconnect the power cable from the power connector on the system board or power interposer
board.
2. Lift the fan out of the cooling fan bracket.
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Figure 46. Removing a cooling fan
1. cooling fan 2. power cable connector
3. cooling fan bracket
Next steps
1. Install the cooling fan.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing a cooling fan
Installing the cooling shroud
After working inside your system
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The procedure for installing each fan is identical.
1. Follow the safety guidelines listed in the Safety instructions section.
119
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. If installed, remove the cooling fan blank.
Steps
1. Lower the fan into the cooling fan bracket.
2. Connect the power cable to the power cable connector on the system board.
Figure 47. Installing a cooling fan
1. cooling fan 2. power cable connector
3. cooling fan bracket
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing the cooling shroud
After working inside your system
120
Internal USB memory key (optional)
An optional USB memory key installed inside your system can be used as a boot device, security key, or
mass storage device.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.
The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of
System Setup.
The internal USB port is located on the system board.
NOTE: To locate the internal USB port (INT_USB) on the system board, see the System board
connectors section.
Related Links
System board connectors
Replacing the optional internal USB memory key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Locate the USB port or USB memory key on the system board.
To locate the USB port, see the System board connectors section.
2. If installed, remove the USB memory key from the USB port.
Figure 48. Removing the internal USB memory key
1. USB memory key 2. USB port
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3. Insert the replacement USB memory key into the USB port.
Figure 49. Installing the internal USB memory key
1. USB memory key 2. USB port
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory
key.
Related Links
Safety instructions
Before working inside your system
After working inside your system
System board connectors
Expansion cards and expansion card riser
An expansion card in the server is an add-on card that can be inserted into an expansion slot on the
system board or riser card to add enhanced functionality to the system through the expansion bus.
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or
missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2
pause is displayed.
Expansion card installation guidelines
Your system supports Generation 1, Generation 2, and Generation 3 cards. The following table provides
riser configurations for R430 systems:
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Table 40. Expansion card slots available on the expansion-card riser
Expansion-
card riser PCIe slot on the
expansion-card
riser
Processor
connection Height Length Link
width Slot width
PCIE_G3_X16 1 Processor 1 Half Height Half
Length
x16 x16
2 Processor 1 Half Height Half
Length
x16 x16
PCIE_G3_X8 1 Processor 1 Full Height Half
Length
x8 x16
2 Processor 1 Half Height Half
Height
x8 x16
NOTE: The PCIE_G3_X8 and PCIE_G3_X16 are the two different types of risers supported on R430
systems. You can install an expansion card on the system board only using expansion-card riser.
NOTE: The expansion cards are not hot-swappable.
The following table provides a guide for installing expansion cards to ensure proper cooling and
mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority
indicated. All other expansion cards must be installed in card priority and slot priority order.
Table 41. Expansion card installation order (Low Profile + Low Profile configuration)
Card priority Card type Slot priority Maximum allowed
1 RAID Integrated Storage Integrated Slot 1
RAID External Storage 2, 1 1
2 Infiniband single Port/Dual
(Mellanox)
2, 1 2
3 40 Gb NICs 2, 1 2
4 10 Gb NICs 2, 1 2
5 FC8 HBA 2, 1 2
6 1 Gb NICs 2, 1 2
7 12 GB SAS HBA 2, 1 2
HBA330 Integrated Slot 1
Table 42. Expansion card installation order (Full Height +Low Profile configuration)
Card priority Card type Slot priority Maximum allowed
1 RAID Integrated Storage Integrated Slot 1
RAID External Storage Low
Profile
2 1
RAID External Storage Full Height 1 1
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Card priority Card type Slot priority Maximum allowed
2 Infiniband Single Port/Dual Port
(Mellanox)
2 1
3 40 Gb NICs (Low profile) 2 1
40 Gb NICs (Full height) 1 1
4 10 Gb NICs (Low profile) 2 1
10 Gb NICs (Full height) 1 1
5 FC8 HBA (Low profile) 2 1
FC8 HBA (Full height) 1 1
6 1 Gb NICs (Low profile) 2 1
1 Gb NICs (Full height) 1 1
7 12 GB-SAS-HBA (Low profile) 2 1
12 GB-SAS-HBA (Full height) 1 1
8 Non-RAID HBA330 Integrated Slot 1
Removing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
Holding the touch points, lift the expansion card riser from the riser connector on the system board.
124
Figure 50. Removing and installing the expansion card riser
1. expansion card riser 2. guide on the expansion card riser
3. guide pin on the system board 4. riser connector on the system board
5. slot on the chassis 6. expansion card latch
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the expansion card riser
After working inside your system
Installing the expansion card riser
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Install the expansion card into the expansion card riser.
Steps
1. Align the following:
125
a. guide on the expansion-card riser with the guide pin on the system board.
b. expansion card riser latch with the slot on the chassis.
2. Lower the expansion card riser until the expansion card riser is firmly seated in the connector on the
system board.
3. Close the expansion card riser latch.
Figure 51. Installing the expansion card riser
1. expansion card riser 2. guide on the expansion card riser
3. guide pin on the system board 4. riser connector on the system board
5. slot on the chassis 6. expansion card latch
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing an expansion card
After working inside your system
Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
126
3. Disconnect any cables connected to the expansion card or expansion card riser.
4. If installed, remove the expansion card riser.
Steps
1. Hold the expansion card by its edges and remove it from the expansion card riser connector.
2. If you are removing the card permanently, install a filler bracket in the empty expansion card slot and
close the expansion card latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal
Communications Commission (FCC) certification of the system. The brackets also keep dust
and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 52. Removing an expansion card from the expansion card riser
1. expansion card riser 2. expansion card riser connector
3. expansion card latch 4. expansion card
Next steps
1. Install the expansion card.
2. Install the expansion card riser
3. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the expansion card riser
Installing an expansion card
Installing the expansion card riser
After working inside your system
127
Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card riser.
Steps
1. Locate the expansion card connector on the riser.
2. Holding the expansion card by its edges, position the card so that the card connector aligns with the
connector on the expansion card riser.
3. Align the expansion card bracket with the hooks on the chassis.
4. Insert the card connector into the expansion card riser connector until the card is firmly seated.
NOTE: Ensure that the expansion card is properly seated along the chassis, so that expansion
card latch can be closed.
5. If required, connect the cables to the expansion card.
Figure 53. Installing an expansion card into the expansion card riser
1. expansion card riser 2. expansion card riser connector
3. expansion card latch 4. expansion card
Next steps
1. Install the expansion card riser.
2. Follow the procedure listed in the After working inside your system section.
128
Related Links
Safety instructions
Before working inside your system
Removing the expansion card riser
Installing the expansion card riser
After working inside your system
iDRAC port card (optional)
The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for
advanced management of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into the
SD vFlash card slot in the system. It provides persistent on-demand local storage and a custom
deployment environment that allows automation of server configuration, scripts, and imaging. It emulates
USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/esmmanuals.
The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features
a dedicated NIC port and is used for remote, advanced management of the system through the network.
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port
card. It provides persistent on-demand local storage and a custom deployment environment that enables
automation of server configuration, scripts, and imaging. It emulates a USB device. For more information,
see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Removing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If connected, disconnect the network cable from the iDRAC port card.
5. If installed, remove the expansion card riser.
6. Remove the cooling shroud.
Steps
1. Loosen the screws securing the iDRAC port card holder to the system board.
2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board,
and remove the card from the chassis.
129
Figure 54. Removing the iDRAC port card
1. iDRAC port card holder 2. iDRAC port
3. screw (2) 4. SD vFlash media card
5. iDRAC port card 6. iDRAC port card connector
Next steps
1. Install the iDRAC port card.
2. Install the expansion card riser.
3. Install the cooling shroud.
4. If disconnected, reconnect the network cable.
5. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the expansion card riser
Installing the optional iDRAC port card
Installing the expansion card riser
Installing the cooling shroud
After working inside your system
130
Installing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the cooling shroud.
5. If installed, remove the expansion card riser.
Steps
1. Align and insert the tabs on the iDRAC port card into the slots on the chassis.
2. Insert the iDRAC port card into the connector on the system board.
3. Tighten the screws that secure the iDRAC port card holder to the system board.
Figure 55. Installing the iDRAC port card
1. iDRAC port card holder 2. iDRAC port
3. screw (2) 4. SD vFlash media card
131
5. iDRAC port card 6. iDRAC port card connector
Next steps
1. Install the expansion card riser.
2. Install the cooling shroud.
3. If disconnected, reconnect the network cable.
4. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the expansion card riser
Installing the expansion card riser
Installing the cooling shroud
After working inside your system
SD vFlash card (optional)
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port
card. It provides persistent on-demand local storage and a custom deployment environment that enables
automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,
see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Removing the optional SD vFlash card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Locate the SD vFlash card slot at the back of the chassis.
Steps
To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash
card from the SD vFlash card slot.
132
Figure 56. Removing the optional SD vFlash card
1. SD vFlash card 2. SD vFlash card slot
Related Links
Safety instructions
Installing an optional SD vFlash card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Locate the SD vFlash card slot at the back of the chassis.
Steps
1. Install a the SD vFlash card by inserting the contact-pin end of the SD vFlash card into the SD vFlash
card slot on the iDRAC port card module.
NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.
2. Press the SD vFlash card inward to lock it into the SD vFlash card slot.
Figure 57. Installing an optional SD vFlash card
Related Links
Safety instructions
133
Internal dual SD module (optional)
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following
features:
• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and
provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
• Single card operation — single card operation is supported, but without redundancy.
Removing an internal SD card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-
install the SD card(s) into the corresponding slots.
Steps
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.
134
Figure 58. Removing an internal SD card
1. IDSDM 2. SD card 1
3. SD card 2 4. SD card slot 2
5. SD card slot 1
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Installing an internal SD card
Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in
System Setup.
135
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-
install the SD card(s) into the corresponding slots.
Steps
1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and
insert the contact-pin end of the card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.
Figure 59. Installing an internal SD card
1. IDSDM 2. SD card 2
3. SD card 1 4. SD card slot 1
5. SD card slot 2
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
136
Removing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the SD cards.
NOTE: Temporarily label each SD card with its corresponding slot number before removal.
Reinstall the SD cards into the corresponding slots.
Steps
1. Locate the internal dual SD module (IDSDM) on the system board. To locate the internal dual SD
module connector, see the System board connectors section.
2. Holding the pull tab, lift the IDSDM out of the system.
Figure 60. Removing the internal dual SD module (IDSDM)
1. IDSDM 2. pull tab
3. IDSDM connector
Next steps
1. Install the IDSDM.
2. If removed, install the SD cards.
3. Follow the procedure listed in the After working inside your system section.
137
Related Links
Safety instructions
Before working inside your system
Removing an internal SD card
Installing the optional internal dual SD module
Installing an internal SD card
After working inside your system
Installing the optional internal dual SD module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
NOTE: Temporarily label each SD card with its corresponding slot before removal.
Steps
1. Locate the internal dual SD module (IDSDM) connector on the system board. To locate the IDSDM
connector, see the System board connectors section.
2. Align the IDSDM with the connector on the system board.
3. Push the IDSDM until it is firmly seated on the system board.
Figure 61. Installing the optional internal dual SD module
1. IDSDM 2. pull tab
3. IDSDM connector
138
Next steps
1. Install the SD cards.
NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the
cards during removal.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing an internal SD card
Installing an internal SD card
After working inside your system
Integrated storage controller card
Your system includes a dedicated expansion card slot on the system board for an integrated controller
card. The integrated storage controller card provides the integrated storage subsystem for the internal
hard drives in your system. The controller supports SAS and SATA hard drives and also enables you to set
up the hard drives in RAID configurations. The RAID configurations depend on the version of the storage
controller included with your system.
Removing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Loosen the screws that secure the integrated storage controller cable to the integrated storage
controller card connector on the system board.
2. Lift the integrated storage controller cable away from the integrated storage controller.
3. Lift one end of the card and angle it to disengage the card from the integrated storage controller
card holder on the system board.
4. Lift the card out of the system.
139
Figure 62. Removing the integrated storage controller card
1. integrated storage controller cable 2. integrated storage controller card
3. integrated storage controller card
connector on the system board 4. integrated storage controller card
holder
Next steps
1. Install the cooling shroud.
2. Installing the integrated storage controller card.
3. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing the cooling shroud
Installing the integrated storage controller card
After working inside your system
140
Installing the integrated storage controller card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Align the end of the integrated storage controller card with the controller card connector on the
system board.
2. Lower the connector side of the integrated storage controller card into the integrated storage
controller card connector on the system board.
NOTE: Ensure that the tabs on the system board align with the screw holes on the integrated
storage controller card.
3. Align the screws on the integrated storage controller card cable with the screw holes on the
connector.
4. Tighten the screws to secure the integrated storage controller card cable with the integrated storage
controller card connector on the system board.
141
Figure 63. Installing the integrated storage controller card
1. integrated storage controller cable 2. integrated storage controller card
3. integrated storage controller card
connector on the system board 4. integrated storage controller card
holder
Next steps
1. Install the cooling shroud.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Installing the cooling shroud
After working inside your system
Processors and heat sinks
Use the following procedure when:
• Removing and installing a heat sink
• Installing an additional processor
• Replacing a processor
142
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Removing a heat sink
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
WARNING: The heat sink will be hot to touch. Allow the heat sink to cool for some time after
powering down the system.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
4. If installed, remove the full-length PCIe card(s).
5. Remove the cooling shroud.
Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
4. Remove the heat sink.
Figure 64. Removing a heat sink
1. retention screw (4) 2. heat sink
3. processor socket 4. retention screw slot (4)
Next steps
1. Replace the heat sink(s) and processor(s).
2. Follow the procedure listed in the After working inside your system section.
143
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an expansion card
Removing a processor
Installing a processor
Installing a heat sink
Installing the cooling shroud
After working inside your system
Safety instructions
Safety instructions
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/
support and follow the instructions included in the compressed download file to install the update
on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the cooling shroud.
5. Remove the heat sink.
WARNING: The processor is hot to touch for some time after the system has been powered down.
Allow the processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
Steps
1. Release the open first socket lever near the unlock icon by pushing the lever down and out from
under the tab.
2. Release the close first socket release lever near the lock icon by pushing the lever down and out
from under the tab. Lift the lever 90 degrees upward.
3. Lower the open first socket-release lever to lift the processor shield.
144
4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release
lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
5. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap
in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
Figure 65. Processor shield
1. close first socket release lever 2. lock icon
3. processor 4. open first socket release lever
5. unlock icon
145
Figure 66. Removing a processor
1. close first socket-release lever 2. pin-1 indicator of processor
3. processor 4. slot (4)
5. processor shield 6. open first socket-release lever
7. socket 8. socket keys (4)
Next steps
1. Replace the processor(s).
2. Install the heat sink.
3. Reinstall the cooling shroud.
4. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an expansion card
Installing a processor
Installing a heat sink
Installing the cooling shroud
After working inside your system
146
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.
5. Remove the cooling shroud.
NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full
length card.
6. If connected, disconnect the cables from expansion card(s).
7. If installed, remove the expansion card riser.
WARNING: The heat sink and processor are too hot to touch for some time after the system has
been powered down. Allow the heat sink and processor to cool down before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Unpack the new processor.
NOTE: If the processor has previously been used in a system, remove any remaining thermal
grease from the processor by using a lint-free cloth.
2. Locate the processor socket.
3. If applicable, remove the socket protective cap.
4. Release the open first socket-release lever near the unlock icon by pushing the lever down and
out from under the tab.
5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down
and out from under the tab. Lift the lever 90 degrees upward.
6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
7. Align the processor with the socket keys.
147
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
8. Align the pin-1 indicator of the processor with the triangle on the socket.
9. Place the processor on the socket such that the slots on the processor align with the socket keys.
10. Close the processor shield.
11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.
12. Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab
to lock it.
Figure 67. Installing a processor
1. socket-release lever 1 2. pin–1 corner of the processor
3. processor 4. slot (4)
5. processor shield 6. socket-release lever 2
7. processor socket 8. tab (4)
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.
1. Install the heat sink.
2. If removed, reinstall the PCIe expansion card riser.
148
3. If disconnected, reconnect the cables to the expansion card(s).
4. Install the cooling shroud.
5. While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
6. Run the system diagnostics to verify that the new processor operates correctly.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an expansion card
Installing a heat sink
Installing the cooling shroud
After working inside your system
Installing a heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Install the processor.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.
149
Figure 68. Applying thermal grease on the top of the processor
1. processor 2. thermal grease
3. thermal grease syringe
3. Place the heat sink onto the processor.
4. Tighten one of the four screws to secure the heat sink to the system board.
5. Tighten the screw diagonally opposite to the first screw you have tightened.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To
prevent over-tightening, tighten the retention screw until resistance is felt, and stop after the
screw is seated. The screw tension should not be more than 6 in-lb (6.9 kg-cm).
6. Repeat the procedure for the remaining two screws.
150
Figure 69. Installing the heat sink
1. retention screw (4) 2. heat sink
3. processor socket 4. retention screw slot (4)
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
3. Run the system diagnostics to verify that the new processor operates correctly.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an expansion card
Installing the cooling shroud
After working inside your system
Power supply units
Your system supports the following power supply units (PSUs):
• 450 W AC (non-redundant)
• 550 W AC (redundant)
When two identical PSUs are installed, the power supply configuration is redundant (1 + 1). In redundant
mode, power is supplied to the system equally from both PSUs to maximize efficiency.
When only one PSU is installed, the power supply configuration is non-redundant (1 + 0). Power is
supplied to the system only by the single PSU.
151
NOTE: If two PSUs are used, they must be of the same type and have the same maximum output
power.
NOTE: For AC PSUs, use only PSU with the Extended Power Performance (EPP) label on the back.
Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch
condition or failure to turn on.
Hot spare feature
Your system supports the hot spare feature that significantly reduces the power overhead associated with
power supply unit (PSU) redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100 percent of the load, thus operating at higher efficiency. The PSU in the sleep
state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in
the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can
also activate the sleeping PSU.
The default PSU settings are as follows:
• If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the
active state.
• If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep
state.
You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/
idracmanuals.
Removing a redundant power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-
redundant systems, remove and replace only one PSU at a time in a system that is powered on.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Disconnect the power cable from the power source.
3. Disconnect the power cable from the PSU and remove the straps that bundle and secure the system
cables.
4. Unlatch and lift the optional cable management arm if it interferes with PSU removal. For
information about the cable management arm, see the systems rack documentation at Dell.com/
poweredgemanuals.
Steps
Press the release latch and pull the PSU out of the chassis.
152
Figure 70. Removing a redundant PSU
1. release latch 2. PSU connector
3. PSU 4. power connector
5. PSU handle
Next steps
Install the PSU.
NOTE: If you are removing the PSU permanently, install a PSU blank.
Related Links
Safety instructions
Installing a redundant power supply unit
Installing the power supply unit blank
Installing a redundant power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Verify that both power supply units (PSUs) are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in Watt) is listed on the PSU label.
3. If installed, remove the PSU blank.
Steps
Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
153
Figure 71. Installing a redundant PSU
1. release latch 2. PSU cable connector
3. PSU 4. power connector
5. PSU handle
Next steps
1. If you have unlatched the cable management arm, relatch it. For information about the cable
management arm, see the rack documentation of the system.
2. Connect the power cable to the PSU and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
NOTE: When installing, hot-swapping, or hot-adding a new PSU in a system with two PSUs,
allow several seconds for the system to recognize the PSU and determine its status. The PSU
status indicator turns green to signify that the PSU is functioning properly.
Removing a cabled power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Disconnect the power cable from the power source.
4. Disconnect the power cable from the power supply and remove the straps that bundle and secure
the system cables.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with the
power supply unit (PSU) removal. For information about the cable management arm, see the
system’s rack documentation.
154
Steps
1. Disconnect all the power cables from the PSU to the system board, hard drives, and optical drive.
2. Remove the screw securing the PSU to the chassis, slide and lift the power supply out of the chassis.
Figure 72. Removing a cabled PSU
1. PSU 2. screw
3. P1 cable connector 4. P2 cable connector
5. P3 cable connector 6. standoff
7. Backplane connector
Next steps
1. Install the cabled PSU.
2. Follow the procedure listed in After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing a cabled power supply unit
After working inside your system
155
Installing a cabled power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
NOTE: A hot-swappable non-redundant power supply unit (PSU) must be installed in Slot 1 of the
PSU slot.
Steps
1. Slide the PSU into the PSU slot.
2. Align the screw hole on the PSU with the standoff on the chassis.
3. Tighten the screw to secure the PSU to the chassis.
4. Connect all the power cables to the system board, hard drives, and optical drive.
Figure 73. Installing a cabled PSU
1. PSU 2. screw
3. P1 cable connector 4. P2 cable connector
5. P3 cable connector 6. standoff
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7. Backplane connector
Next steps
1. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing the power supply unit blank
Install the power supply unit (PSU) blank only in the second PSU bay.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the
blank outward.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second
PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a
second PSU.
157
Figure 74. Removing the PSU blank
1. PSU blank 2. PSU bay
Next steps
Install the PSU or PSU blank.
Related Links
Safety instructions
Installing the power supply unit blank
Installing the power supply unit blank
Install the power supply unit (PSU) blank only in the second PSU bay.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
Steps
Align the power supply unit blank with the power supply unit slot and push it into the power supply
unit slot until it clicks into place.
158
Figure 75. Installing the PSU blank
1. PSU blank 2. PSU bay
System battery
The system battery is used for low-level system functions like powering the real-time clock and storing
the computer’s BIOS settings.
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. If installed, remove the expansion card riser.
Steps
1. Locate the battery socket. For more information, see the System board connectors section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Place your finger between the securing tabs at the negative side of the battery connector and lift the
battery out of the socket.
159
Figure 76. Removing the system battery
1. system battery 2. system battery slot
3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing
tabs.
4. Press the battery into the connector until it snaps into place.
Figure 77. Installing the system battery
1. system battery 2. system battery slot
Next steps
1. Install the cooling shroud.
2. If removed, install the expansion card riser.
3. Follow the procedure listed in the After working inside your system section.
4. While booting, press F2 to enter System Setup and ensure the battery is operating properly.
5. Enter the correct time and date in the System Setup Time and Date fields.
6. Exit System Setup.
Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the expansion card riser
Installing the expansion card riser
Installing the cooling shroud
After working inside your system
160
Hard-drive backplane
Depending on your system configuration:
PowerEdge R430
supports
Four 3.5 inch or 2.5 inch SAS/SATA backplane or
Eight 2.5 inch SAS/SATA backplane or
Ten 2.5 inch SAS/SATA backplane
Removing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove all hard drives.
Steps
1. Disconnect the SAS/SATA data, signal, and power cable(s) from the backplane.
2. Press the release tabs and lift the backplane upward and slide it toward the back of the chassis.
161
Figure 78. Removing the four 3.5 inch hard drive SAS/SATA backplane
1. guide (2) 2. hard drive/SSD backplane
3. release tab (2) 4. backplane power cable
5. backplane signal cable 6. SAS_A connector on the backplane
7. hard drive/SSD connector (4)
162
Figure 79. Cabling diagram—Four 3.5 inch or 2.5 inch hard drive SAS/SATA backplane
1. SW_RAID_A connector on the system
board 2. SATA_CDROM connector on the
system board
3. cable routing latch 4. SAS_A connector on the backplane
5. Optical Disk Drive (ODD) 6. hard drive backplane
7. system board
163
Figure 80. Removing the eight 2.5 inch SAS/SATA backplane
1. hard drive/SSD backplane 2. backplane power cable
3. backplane signal cable 4. SAS_A cable connector
5. release tab (2) 6. SAS_B cable connector
7. hard drive/SSD connector (8)
164
Figure 81. Cabling diagram—Eight 2.5 inch SAS/SATA backplane
1. integrated storage controller card 2. SATA_CDROM connector on the
system board
3. cable routing latch 4. Optical Disk Drive (ODD)
5. SAS_A connector on the backplane 6. SAS_ B connector on the backplane
7. hard drive/SSD backplane 8. system board
165
Figure 82. Removing the ten 2.5 inch SAS/SATA backplane
1. hard drive/SSD backplane 2. backplane power cable
3. release tab (2) 4. SAS_A connector on the backplane
5. hard drive/SSD connector (10) 6. SAS_B connector on the backplane
7. SAS_C connector on the backplane
166
Figure 83. Cabling diagram—Ten 2.5 inch SAS/SATA backplane
1. SW_RAID_A connector on the system
board 2. SW_RAID_B connector on the system
board
3. SATA_hard drive8 connector on the
system board 4. SATA_hard drive9 connector on the
system board
5. cable routing latch 6. SAS_A connector on the backplane
7. SAS_B connector on the backplane 8. SAS_C connector on the backplane
9. hard drive/SSD backplane 10. system board
Next steps
1. Install the hard drive backplane.
2. Install all the hard drives into their original slots.
3. Follow the procedure listed in the After working inside your system section.
167
Related Links
Safety instructions
Before working inside your system
Removing a hot swappable hard drive carrier
Installing the hard drive backplane
Installing a hot swappable hard drive carrier
After working inside your system
Installing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To prevent damage to the control panel flex cable, do not bend the control panel flex
cable after it is inserted into the connector.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Align the slots on the hard drive backplane with the hooks on the chassis.
2. Press down the hard drive backplane until the release tabs snap into place.
3. Connect the SAS/SATA/SSD data, signal, and power cables to the backplane.
168
Figure 84. Installing the four 3.5 inch hard drive SAS/SATA backplane
1. guide (2) 2. hard-drive/SSD backplane
3. release tab (2) 4. backplane power cable
5. backplane signal cable 6. SAS_A connector on the backplane
7. hard-drive/SSD connector (4)
169
Figure 85. Installing the eight 2.5 inch SAS/SATA backplane
1. hard-drive/SSD backplane 2. backplane power cable
3. backplane signal cable 4. SAS_A cable connector
5. release tab (2) 6. SAS_B cable connector
7. hard-drive/SSD connector (8)
Figure 86. Installing the ten 2.5 inch SAS/SATA backplane
1. hard drive/SSD backplane 2. backplane power cable
3. release tab (2) 4. SAS_A connector on the backplane
5. hard drive/SSD connector (10) 6. SAS_B connector on the backplane
170
7. SAS_C connector on the backplane
Next steps
1. Install the hard drives in their original locations.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing a hot swappable hard drive carrier
Installing a hot swappable hard drive carrier
After working inside your system
Control panel
The control panel contains the power button, the diagnostic indicators, and the front USB ports.
Removing the control panel
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Using a Phillips #2 screwdriver, remove the screw(s) securing the control panel to the chassis.
CAUTION: Do not use excessive force when removing the control panel as it can damage the
connectors.
2. Release the locking tabs of the control panel by angling the control panel up and away from the
system.
For an eight 2.5 inch hot-swappable hard-drive chassis, remove the screw (located at the bottom of
the chassis) that secures the control panel to the chassis.
For a ten 2.5 inch hot-swappable hard-drive chassis, press the control panel latch and slide the
control panel out of the chassis.
3. Remove all the cables connecting the control panel to the chassis.
171
Figure 87. Removing the control panel—four 3.5-inch hard drives chassis
1. control panel 2. notches (5)
Figure 88. Removing the control panel—eight 2.5-inch hard drives/SSDs chassis
1. control panel 2. notches (5)
3. control panel module 4. LCD connector cable
172
Figure 89. Removing the control panel—ten 2.5-inch hard drives/SSDs chassis
1. screw 2. control panel release latch
3. cable securing clip 4. control panel cable connecting to the
system board
5. J_FP_USB connector cable 6. control panel
Next steps
1. Replace the control panel.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the control panel
After working inside your system
Installing the control panel
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
173
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
Steps
Align the locking tabs on the control panel with the notches on the chassis and angle the control
panel until it snaps into place.
When properly seated, the control panel will be flush with the front panel.
NOTE: For an eight 2.5 inch hard drive chassis, tighten the screw to secure the control panel to
the bottom of the chassis.
NOTE: For a ten 2.5 inch hard-drive chassis, slide the control panel into the chassis and secure
the module with the screw.
Figure 90. Installing the control panel—four 3.5 inch hard-drives chassis
1. control panel 2. notches (6)
Figure 91. Installing the control panel—eight 2.5 inch hard-drives/SSDs chassis
1. control panel 2. notches (4)
3. control panel module 4. LCD connector cable
174
Figure 92. Installing the control panel—ten 2.5 inch hard-drives/SSDs chassis
1. screw 2. control panel release latch
3. cable securing clip 4. control panel cable connecting to the
system board
5. J_FP_USB connector cable 6. control panel
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing the control panel module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
175
2. Follow the procedure listed in the Before working inside your system section.
CAUTION: Do not use excessive force when removing the control panel as it can damage the
connectors.
Steps
1. Remove the screw(s) securing the control panel module to the chassis.
2. For a 3.5 inch cabled hard-drive chassis:
a. Remove the screw(s) securing the LED panel to the chassis.
b. Remove the LED panel.
3. Remove all the cables connecting the control panel module to the chassis.
Figure 93. Removing the control panel module—four cabled hard-drive chassis
1. screw (2) 2. control panel module connector cable
3. control panel module 4. USB connector cable
5. control panel 6. LED-panel screw (2)
7. LED panel
176
Figure 94. Removing the control panel module—four hard-drive chassis
1. control panel module 2. control panel module screws (2)
3. control panel module connector cable 4. display module cable
5. USB connector cable
177
Figure 95. Removing the control panel module—eight hard-drive chassis
1. control panel module 2. screw (2)
3. control panel module connector cable 4. display module cable
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the control panel module
After working inside your system
Installing the control panel module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. For a 3.5 inch cabled hard drive system:
a. Insert the LED panel into the slot in the chassis.
178
b. Secure the LED panel with the screws.
2. Insert the control panel module into the slot in the chassis and align the two screw holes on the
control panel module with the corresponding holes on the chassis.
3. Secure the control panel module with the screws.
4. Connect all the applicable cables to the control panel module.
Figure 96. Installing the control panel module—four cabled hard-drive chassis
1. screw (2) 2. control panel module connector cable
3. control panel module 4. USB connector cable
5. control panel 6. LED-panel screw (2)
7. LED panel
179
Figure 97. Installing the control panel module—four hard-drive chassis
1. control panel module 2. control panel module screws (2)
3. control panel module connector cable 4. display module cable
5. USB connector cable
180
Figure 98. Installing the control panel module—eight hard-drive chassis
1. control panel module 2. screw (2)
3. control panel module connector cable 4. display module cable
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Power interposer board
The power interposer board (PIB) is a board that connects the redundant power supply units (PSUs) to the
system board. The PIB is only supported in systems with redundant PSUs.
Removing the power interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The power interposer board (PIB) is present only in systems that support redundant power
supply units (PSUs).
181
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the PSUs from the system.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Disconnect the power distribution cables from the system board.
2. Disconnect the fan cable.
3. Remove the two screws securing the PIB to the chassis and lift the board out of the chassis.
Figure 99. Removing the power interposer board
1. standoffs (2) 2. power interposer board
3. fan cable connector 4. screw (2)
5. PSU cables to the system board (3)
Next steps
Follow the procedure listed in After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing a redundant power supply unit
Installing the power interposer board
Installing a redundant power supply unit
After working inside your system
182
Installing the power interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the redundant power supply unit.
Steps
1. Align the power interposer board (PIB) with the standoffs on the chassis.
2. Install the two screws that secure the PIB to the chassis.
3. Connect the power distribution cables to the system board and fan cable connector to PIB.
Figure 100. Installing the power interposer board
1. standoffs (2) 2. power interposer board
3. fan cable connector 4. screw (2)
5. PSU cables to the system board (3)
Next steps
1. Install the power supply units.
2. Follow the procedure listed in After working inside your system section.
183
Related Links
Safety instructions
Before working inside your system
Removing a redundant power supply unit
Installing the power interposer board
Installing a redundant power supply unit
After working inside your system
System board
A system board (also known as the motherboard) is the main printed circuit board found in systems. The
system board allows communication between many of the crucial electronic components of the system,
such as the central processing unit (CPU) and memory, and also provides connectors for other
peripherals. Unlike a backplane, a system board contains significant number of sub-systems such as the
processor expansion cards, and other components.
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the
TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another system board.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Remove the following:
a. cooling shroud
b. memory modules
c. cooling fan cables
d. expansion card riser
e. integrated storage controller card
f. heat sink and processor
g. internal dual SD module
Steps
1. Disconnect all other cables from the system board.
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CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
2. Remove the nine screws on the system board and slide the system board toward the front of the
system.
3. Hold the system board t-handle and lift the system board out of the chassis.
NOTE: To prevent damage to the system board, ensure that you hold the system board by its
edges only.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
Figure 101. Removing the system board
1. screw (9) 2. system board
3. system board t-handle
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Related Links
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the expansion card riser
Removing memory modules
Removing the optional iDRAC port card
Removing a cooling fan
Replacing the optional internal USB memory key
Removing an internal SD card
Removing the optional internal dual SD module
Removing the integrated storage controller card
Removing a heat sink
Removing a processor
After working inside your system
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
CAUTION: Take care not to damage the system identification button while placing the system
board into the chassis.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. Unpack the new system board assembly.
Steps
1. Hold the system board by its edges and the system board t-handle, and angle it toward the back of
the chassis.
2. Lower the system board into the chassis till the connectors at the back of the system board align
with the slots on the rear wall of the chassis, and the screw holes on the system board align with the
standoffs on the chassis.
3. Tighten the nine screws that secure the system board to the chassis.
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Figure 102. Installing the system board
1. screw (9) 2. system board
3. system board t-handle
Next steps
1. Install the Trusted Platform Module (TPM). See the Installing the Trusted Platform Module section.
2. Replace the following:
a. internal dual SD module
b. heat sink/heat sink blank and processor/processor blank
c. expansion card riser
d. expansion cards
e. integrated storage controller card
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f. memory modules
g. cooling shroud
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed through the cable routing latch.
4. Follow the procedure listed in the After working inside your system section.
5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell
Remote Access Controller User’s Guide at Dell.com/idracmanuals.
6. Ensure that you:
a. Use the Easy Restore feature to restore the service tag. See Restoring the Service Tag by using
the Easy Restore feature.
b. If the Service Tag is not backed up in the backup flash device, enter the system service tag
manually. See Entering the system Service Tag by using System Setup.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). See Initializing the TPM for BitLocker users or
Initializing the TPM for TXT users.
Related Links
Safety instructions
Before working inside your system
Installing a processor
Installing a heat sink
Installing the integrated storage controller card
Installing the optional internal dual SD module
Replacing the optional internal USB memory key
Installing a cooling fan
Installing the optional iDRAC port card
Installing memory modules
Installing the expansion card riser
Installing the cooling shroud
After working inside your system
Restoring the Service Tag by using the Easy Restore feature
The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,
and the system configuration data after replacing the system board. All data is automatically backed up in
a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device,
BIOS prompts the user to restore the backup information.
1. Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2. Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Perform one of the following steps:
• Press Y to restore the system configuration data.
• Press N to use the default configuration settings.
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After the restore process is complete, the system restarts.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you
enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by
integrating cryptographic keys into devices. A software can use a Trusted Platform Module to
authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is
produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt
to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or
installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors
section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system
board.
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4. Press the plastic rivet until the rivet snaps into place.
Figure 103. Installing the TPM
1. rivet slot on the system board 2. plastic rivet
3. TPM 4. TPM connector
Next steps
1. Install the system board.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the system board
After working inside your system
System board connectors
Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Initializing the TPM for TXT users
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
9. From the Intel TXT option, select On.
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7
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices
allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Running the Embedded System Diagnostics from Boot Manager
Prerequisites
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1. As the system boots, press F11.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
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8
Jumpers and connectors
System board jumper settings
For information about resetting the password jumper to disable a password, see the Disabling a forgotten
password section.
Table 43. System board jumper settings
Jumper Setting Description
PWRD_EN The password reset feature is enabled (pins 2–4).
The password reset feature is disabled (pins 4–6).
The iDRAC local access is unlocked at the next AC
power cycle.
NVRAM_CLR The configuration settings are retained at the next
system boot (pins 3–5).
The configuration settings are cleared at system
boot (pins 1–3).
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System board connectors
Figure 104. System board jumpers and connectors
Table 44. System board jumpers and connectors
Item Connector Description
1 SYS_PWR_CONN (P1) 24-pin power connector
2 FB_USB Front-panel USB connector
3 PIB_CONN Power interposer board connector
4 SATA_CDROM SATA connector CDROM
5 MiniPERC PCIE_G3_X8 (CPU1) Mini PERC card connector
6 SATA_TBU SATA connector tape backup unit
7 SW_RAID_B Software RAID connector B
8 CTRL_PNL Control panel interface connector
9 SW_RAID_A Software RAID connector A
10 INT_USB_3.0 Internal USB connector
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Item Connector Description
11 BATTERY Battery connector
12 TPM_MODULE Trusted platform module connector
13 J_PSWD_NVRAM For more information, see the System board
jumper setting section.
14 SLOT3 PCIE_G3_X16(CPU1) PCIe card connector 3
15 SLOT2 PCIE_G3_X16(CPU1) PCIe card connector 2
NOTE: The PCIE_G3_X8 and
PCIE_G3_X16 are the two different
types of risers supported on R430
systems. You can install an expansion
card on the system board only using
expansion card riser. For more
information about the installation
guidelines, see the Expansion card
installation guidelines section.
16 NIC4 Network connector
17 NIC3 Network connector
18 B1, B2 Memory module socket
19 USB2_3.0 USB connector
20 USB1 USB connector
21 NIC1 and NIC2 Network connector
22 B3, B4 Memory module socket
23 CPU2 Processor socket 2
24 PWR_CONN_C(P3) 8-pin power connector
25 CPU1 Processor socket 1
26 IDSDM Internal Dual SD Module connector
27 INTRUSION Intrusion switch connector
28 FAN6 Cooling fan connector
29 A1, A5, A2, A6 Memory module socket
30 FAN5 Cooling fan connector
31 FAN4 Cooling fan connector
32 PWR_CONN_B(P2) 8-pin power connector
33 A3, A7, A4, A8 Memory module socket
34 FAN3 Cooling fan connector
35 FAN2 Cooling fan connector
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Item Connector Description
36 BP_SIG Backplane signal connector
37 ODD_PWR Optical disc drive connector
Related Links
System board jumper settings
Expansion card installation guidelines
Disabling a forgotten password
The software security features of the system include a system password and a setup password. The
password jumper enables these password features or disables them and clears any password(s) currently
in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
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9
Troubleshooting your system
Safety first—for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in
which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the
external connectors on your system before troubleshooting any external devices.
Troubleshooting the video subsystem
1. Check the system and power connections to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see the Getting help section.
Troubleshooting a USB device
Prerequisites
NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to
step 7.
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Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or
Standard OS Use.
6. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard
or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the
system.
7. Turn off all attached USB devices, and disconnect them from the system.
8. Restart the system.
9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or
disable the USB options.
10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings. See the System board jumper setting section
12. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or Standard OS Use.
13. Reconnect and turn on each USB device one at a time.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.
Next steps
If all troubleshooting fails, see the Getting help section.
Related Links
Getting help
System board jumper settings
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a known working cable, and turn on the system and the serial
device.
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn off the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.
Next steps
If the problem persists, see the Getting help section.
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Related Links
Getting help
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section
for the available diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• Try another known good network cable.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components (if installed) from the system:
• Power supply unit(s)
• Optical drive
• Hard drives
• Hard drive backplane
• USB memory key
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• Hard drive tray
• Cooling shroud
• Expansion card risers (if installed)
• Expansion cards
• Cooling fan assembly (if installed)
• Cooling fans
• Memory modules
• Processor(s) and heat sink(s)
• System board
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you
removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the tests fail, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• power supply unit(s)
• cooling fan assembly (if installed)
• cooling fans
• processor(s) and heat sink(s)
• memory modules
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• hard drive carriers/cage
• hard drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software, rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for
system battery messages.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
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Troubleshooting power source problems
1. Press the power button to ensure that your system is turned on. If the power indicator does not glow
when the power button is pressed, press the power button firmly.
2. Plug in another working power supply unit to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
6. Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.
Power supply unit problems
1. Ensure that no loose connections exist.
For example, loose power cables.
2. Ensure that the power supply unit (PSU) handle or LED indicates that the PSU is working properly.
For more information about PSU indicators, see the Power indicator codes section.
3. If you have recently upgraded your system, ensure that the PSU has enough power to support the
new system.
4. If you have a redundant PSU configuration, ensure that both the PSUs are of the same type and
wattage.
You may have to upgrade to a higher wattage PSU.
5. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.
6. Reseat the PSU.
NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and
determine if it is working properly.
If the problem persists, see the Getting help section.
Related Links
Getting help
Indicator codes for redundant power supply unit
Non-redundant power supply unit indicator codes
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Ensure that the following conditions exist:
• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not
removed.
• Ambient temperature is not higher than the system specific ambient temperature.
• External airflow is not obstructed.
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• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1. Click Hardware → Fans → Setup.
2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan
speed to a custom value.
From F2 System Setup:
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands:
1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The fan number is referenced by the systems management software. In the event of a
problem with a particular fan, you can easily identify and replace it by noting down the fan numbers
on the cooling fan assembly.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Reseat the fan or the fan's power cable.
2. Restart the system.
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. If the problem persists, see the Getting help section.
Related Links
Getting help
Safety instructions
Before working inside your system
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Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. If the system is operational, run the appropriate system diagnostic test. See the Using system
diagnostics section for the available diagnostic tests.
If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least for 10 seconds, and then reconnect the system to the power
source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8. Reseat the memory modules in their sockets.
9. Install the system cover.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known working memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
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Related Links
Getting help
Using system diagnostics
Removing the system cover
Installing the system cover
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a known working USB key.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3. Remove the system cover.
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NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displayed a message indicating the failure. If
redundancy is enabled at the time of SD card failure, a critical alert will be logged and chassis
health will degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system prompts you to perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Related Links
Removing the system cover
Installing the system cover
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Try using a different CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and
the drive's SATA port are enabled.
3. Run the appropriate diagnostic test.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
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Related Links
Getting help
Removing the optional front bezel
Removing the system cover
Installing the system cover
Installing the optional front bezel
Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID
configuration.
b. Ensure that the hard drives are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
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NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the
Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Safety instructions
Removing the system cover
Installing the system cover
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your
operating system and the expansion card.
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Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. Turn on the system and attached peripherals.
7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
8. Remove the system cover.
9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Safety instructions
Removing the system cover
Installing the system cover
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
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7. If the problem persists, see the Getting help section.
Related Links
Getting help
Using system diagnostics
Removing the system cover
Installing the system cover
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals
> OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and need you to respond by typing y
(yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that shipped with the operating system or application.
Diagnostic messages
The system diagnostic utility will generate messages if there are errors detected when you run diagnostic
tests on your system. For more information about system diagnostics, see the Using system diagnostics
section.
Related Links
Using system diagnostics
Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation links listed in the
Documentation resources section of this manual.
Related Links
Documentation resources
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10
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information about your purchase invoice, packing slip,
bill, or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell
Global Technical Support team.
Documentation feedback
Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to
send your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your
system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
About this task
• How-to videos
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• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specific hardware configuration and warranty
information
• A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell
PowerEdge system or in the Quick Resource Locator section.
Quick Resource Locator for the PowerEdge R430 system
Figure 105. Quick Resource Locator
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