Table of Contents
- Dell EMC PowerEdge R640 Installation and Service Manual
- PowerEdge R640 system overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Optional front bezel
- System cover
- Backplane cover
- Inside the system
- Air shroud
- Cooling fans
- System memory
- NVDIMM-N battery
- Processors and heat sinks
- Expansion cards and expansion card risers
- M.2 SSD module
- Optional IDSDM or vFlash card
- Network daughter card
- Integrated storage controller card
- Drives
- Backplane
- Cable routing
- SAS expander card
- Rear drive cage
- System battery
- USB module
- Optional internal USB memory key
- Optical drive (optional)
- Power supply units
- System board
- Trusted Platform Module
- Control panel
- Using system diagnostics
- Jumpers and connectors
- Getting help
DELL R640 User Manual
Displayed below is the user manual for R640 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2018 - 02
Rev. A01
Contents
1 PowerEdge R640 system overview................................................................................................................ 8
Supported congurations for PowerEdge R640............................................................................................................8
Front view of the system.................................................................................................................................................10
Left control panel view............................................................................................................................................... 11
Right control panel view............................................................................................................................................ 14
Back view of the system................................................................................................................................................. 15
NIC indicator codes.................................................................................................................................................... 17
Power supply unit indicator codes............................................................................................................................17
Drive indicator codes.......................................................................................................................................................20
LCD panel.......................................................................................................................................................................... 21
Viewing Home screen.................................................................................................................................................21
Setup menu................................................................................................................................................................ 22
View menu.................................................................................................................................................................. 22
Locating the Service Tag of your system......................................................................................................................22
2 Documentation resources............................................................................................................................ 24
3 Technical specications............................................................................................................................... 26
System dimensions.......................................................................................................................................................... 27
Chassis weight................................................................................................................................................................. 28
Processor specications................................................................................................................................................. 28
PSU specications...........................................................................................................................................................28
System battery specications........................................................................................................................................ 28
Expansion bus specications..........................................................................................................................................29
Memory specications.................................................................................................................................................... 29
Storage controller specications....................................................................................................................................29
Hard drive specications.................................................................................................................................................29
Drives...........................................................................................................................................................................29
Optical drive................................................................................................................................................................30
Ports and connectors specications............................................................................................................................. 30
USB ports................................................................................................................................................................... 30
NIC ports......................................................................................................................................................................31
Serial port.....................................................................................................................................................................31
VGA ports....................................................................................................................................................................31
IDSDM or vFlash card................................................................................................................................................32
Environmental specications.......................................................................................................................................... 32
Standard operating temperature..............................................................................................................................33
Expanded operating temperature............................................................................................................................ 34
Particulate and gaseous contamination specications..........................................................................................36
4 Initial system setup and conguration.......................................................................................................... 38
Setting up your system................................................................................................................................................... 38
Contents 3
iDRAC conguration........................................................................................................................................................ 38
Options to set up iDRAC IP address........................................................................................................................38
Log in to iDRAC..........................................................................................................................................................39
Options to install the operating system.........................................................................................................................39
Methods to download rmware and drivers...........................................................................................................39
Downloading drivers and rmware.......................................................................................................................... 40
5 Pre-operating system management applications.......................................................................................... 41
Options to manage the pre-operating system applications.........................................................................................41
System Setup....................................................................................................................................................................41
Viewing System Setup.............................................................................................................................................. 42
System Setup details.................................................................................................................................................42
System BIOS...............................................................................................................................................................43
iDRAC Settings utility.................................................................................................................................................61
Device Settings.......................................................................................................................................................... 62
Dell Lifecycle Controller...................................................................................................................................................62
Embedded system management............................................................................................................................. 62
Boot Manager...................................................................................................................................................................62
Viewing Boot Manager..............................................................................................................................................62
Boot Manager main menu........................................................................................................................................ 63
One-shot BIOS boot menu.......................................................................................................................................63
System Utilities...........................................................................................................................................................63
PXE boot...........................................................................................................................................................................63
6 Installing and removing system components................................................................................................ 64
Safety instructions...........................................................................................................................................................64
Before working inside your system................................................................................................................................64
After working inside your system...................................................................................................................................64
Recommended tools........................................................................................................................................................65
Optional front bezel......................................................................................................................................................... 65
Removing the front bezel......................................................................................................................................... 65
Installing the front bezel............................................................................................................................................66
System cover....................................................................................................................................................................67
Removing the system cover.....................................................................................................................................67
Installing the system cover....................................................................................................................................... 68
Backplane cover...............................................................................................................................................................69
Removing the backplane cover................................................................................................................................69
Installing the backplane cover.................................................................................................................................. 70
Inside the system.............................................................................................................................................................. 71
Air shroud.......................................................................................................................................................................... 74
Removing the air shroud........................................................................................................................................... 74
Installing the air shroud..............................................................................................................................................75
Cooling fans...................................................................................................................................................................... 76
Removing a cooling fan............................................................................................................................................. 76
Installing a cooling fan................................................................................................................................................77
System memory............................................................................................................................................................... 78
4Contents
General memory module installation guidelines......................................................................................................80
Mode-specic guidelines.......................................................................................................................................... 80
Removing a memory module....................................................................................................................................82
Installing a memory module...................................................................................................................................... 83
NVDIMM-N battery.........................................................................................................................................................84
Removing the NVDIMM-N battery..........................................................................................................................84
Installing the NVDIMM-N battery............................................................................................................................85
Processors and heat sinks.............................................................................................................................................. 85
Removing a processor and heat sink module.........................................................................................................86
Removing the processor from the processor and heat sink module................................................................... 87
Installing the processor into a processor and heat sink module...........................................................................88
Installing a processor and heat sink module........................................................................................................... 90
Expansion cards and expansion card risers.................................................................................................................. 92
Expansion bus specications....................................................................................................................................92
Removing an expansion card riser............................................................................................................................97
Installing an expansion card riser..............................................................................................................................99
Removing an expansion card from the expansion card riser...............................................................................102
Installing an expansion card into expansion card riser......................................................................................... 105
M.2 SSD module.............................................................................................................................................................108
Removing the M.2 SSD module............................................................................................................................. 108
Installing the M.2 SSD module................................................................................................................................109
Optional IDSDM or vFlash card..................................................................................................................................... 110
Removing the MicroSD card....................................................................................................................................110
Installing the micro SD card......................................................................................................................................111
Removing the optional IDSDM or vFlash card....................................................................................................... 111
Installing optional IDSDM or vFlash card................................................................................................................112
Network daughter card.................................................................................................................................................. 113
Removing the network daughter card....................................................................................................................113
Installing the network daughter card...................................................................................................................... 114
Integrated storage controller card.................................................................................................................................115
Removing the integrated storage controller card..................................................................................................115
Installing the integrated storage controller card.................................................................................................... 117
Drives................................................................................................................................................................................118
Removing a drive blank.............................................................................................................................................118
Installing a drive blank...............................................................................................................................................119
Removing a drive carrier..........................................................................................................................................120
Installing a drive carrier.............................................................................................................................................121
Removing the drive from the drive carrier............................................................................................................ 122
Installing a drive into the drive carrier....................................................................................................................122
Backplane........................................................................................................................................................................ 123
Removing the backplane ........................................................................................................................................ 124
Installing the backplane............................................................................................................................................125
Removing the 2.5 inch drive rear backplane.........................................................................................................126
Installing the 2.5 inch drive rear backplane............................................................................................................127
Cable routing...................................................................................................................................................................129
Contents 5
SAS expander card.........................................................................................................................................................133
Removing the SAS expander card..........................................................................................................................133
Installing the SAS expander card............................................................................................................................134
Rear drive cage...............................................................................................................................................................135
Removing the rear drive cage.................................................................................................................................135
Installing the rear drive cage................................................................................................................................... 136
System battery................................................................................................................................................................137
Replacing the system battery..................................................................................................................................137
USB module.................................................................................................................................................................... 138
Removing the USB module.....................................................................................................................................138
Installing the USB module....................................................................................................................................... 139
Optional internal USB memory key.............................................................................................................................. 140
Replacing optional internal USB memory key........................................................................................................ 141
Optical drive (optional)...................................................................................................................................................141
Removing the optical drive...................................................................................................................................... 141
Installing the optical drive........................................................................................................................................ 142
Power supply units......................................................................................................................................................... 142
Hot spare feature......................................................................................................................................................143
Removing a power supply unit blank......................................................................................................................143
Installing a power supply unit blank........................................................................................................................ 144
Removing a power supply unit................................................................................................................................144
Installing a power supply unit.................................................................................................................................. 145
Removing a DC power supply unit......................................................................................................................... 146
Installing DC power supply unit...............................................................................................................................147
Wiring instructions for a DC power supply unit.................................................................................................... 147
System board..................................................................................................................................................................149
Removing the system board................................................................................................................................... 149
Installing the system board......................................................................................................................................150
Trusted Platform Module...............................................................................................................................................152
Upgrading the Trusted Platform Module...............................................................................................................153
Initializing TPM for BitLocker users........................................................................................................................154
Initializing the TPM 1.2 for TXT users....................................................................................................................154
Control panel...................................................................................................................................................................154
Removing the left control panel............................................................................................................................. 155
Installing the left control panel................................................................................................................................156
Removing the right control panel........................................................................................................................... 157
Installing the right control panel............................................................................................................................. 158
7 Using system diagnostics........................................................................................................................... 160
Dell Embedded System Diagnostics.............................................................................................................................160
Running the Embedded System Diagnostics from Boot Manager.....................................................................160
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................160
System diagnostic controls......................................................................................................................................161
8 Jumpers and connectors ........................................................................................................................... 162
System board jumper settings...................................................................................................................................... 162
6Contents
System board jumpers and connectors....................................................................................................................... 163
Disabling forgotten password....................................................................................................................................... 165
9 Getting help............................................................................................................................................... 166
Receiving automated support with SupportAssist ....................................................................................................166
Contacting Dell............................................................................................................................................................... 166
Documentation feedback...............................................................................................................................................167
Accessing system information by using QRL.............................................................................................................. 167
Quick Resource Locator for R640..........................................................................................................................167
Contents 7
PowerEdge R640 system overview
The PowerEdge R640 is a 1U rack server that supports up to:
• Two Intel Xeon Processor Scalable Family processors
• 8 x 2.5 inch hard drives or 4 x 3.5 inch hard drives on the front panel, or 10 x 2.5 inch hard drives on the front panel with optional
support for 2 X 2.5 inch hard drives on the back panel
• 24 DIMM slots
• Two AC or DC redundant power supply units
NOTE: All instances of SAS, SATA hard drives, SSDs, NVMe drives are referred to as drives in this document, unless specied
otherwise.
Topics:
• Supported congurations for PowerEdge R640
• Front view of the system
• Back view of the system
• Drive indicator codes
• LCD panel
• Locating the Service Tag of your system
Supported congurations for PowerEdge R640
The PowerEdge R640 system supports the following congurations:
1
8 PowerEdge R640 system overview
Figure 1. Supported congurations for PowerEdge R640
PowerEdge R640 system overview 9
Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of 8 x 2.5 inch drive system
Figure 3. Front view of 4 x 3.5 inch drive system
Figure 4. Front view of 10 x 2.5 inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health and system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only on
certain congurations.
• Status LED: Enables you to identify any failed hardware
components. There are up to ve status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or rmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
10 PowerEdge R640 system overview
Item Ports, panels, and slots Icon Description
NOTE: DVD devices are data only.
3 USB port (optional) The USB port is USB 3.0 compliant.
4 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specications section.
5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
the iDRAC Direct status LED.
6 Drive slots N/A Enable you to install hard drives that are supported on your system.
For more information about hard drives, see the Technical
specications section.
Left control panel view
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 2. Left control panel
Item Indicator or button Icon Description
1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the system health. For more information, see the System
health and system ID indicator codes section.
3 iDRAC Quick Sync 2
wireless indicator (optional)
NOTE: iDRAC Quick
Sync 2 wireless
indicator is available
only on certain
congurations.
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/rmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also congure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
PowerEdge R640 system overview 11
Status LED indicators
NOTE: The status LED indicators are always o and only turns on to a solid amber if any error occurs.
Table 3. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive indicator The indicator turns solid amber if
there is a drive error. • Check the System Event Log to determine if the drive
has an error.
• Run the appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics (ePSA).
• If the drives are congured in a RAID array, restart the
system, and enter the host adapter conguration
utility program.
Temperature
indicator
The indicator turns solid amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or there is
a fan failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or
back ller bracket is removed.
• Ambient temperature is too high.
• External airow is obstructed.
If the problem persists, see the Getting help section.
Electrical indicator The indicator turns solid amber if the
system experiences an electrical error
(for example, voltage out of range, or
a failed power supply unit (PSU) or
voltage regulator).
Check the System Event Log or system messages for the
specic issue. If it is due to a problem with the PSU,
check the LED on the PSU. Reseat the PSU. If the
problem persists, see the Getting help section.
Memory indicator The indicator turns solid amber if a
memory error occurs.
Check the System Event Log or system messages for the
location of the failed memory. Reseat the memory
module. If the problem persists, see the Getting help
section.
PCIe indicator The indicator turns solid amber if a
PCIe card experiences an error.
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card. If the problem persists, see
the Getting help section.
NOTE: For more information about the
supported PCIe cards, see the Expansion card
installation guidelines section.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 6. System health and system ID indicators
12 PowerEdge R640 system overview
Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specic error
message. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 7. iDRAC Quick Sync 2 indicators
Table 5. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
O (default state) Indicates that the iDRAC Quick Sync 2
feature is turned o. Press the iDRAC Quick
Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
If the LED fails to turn on, reseat the left control panel
ex cable and check again. If the problem persists,
see the Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is ready
to communicate. Press the iDRAC Quick
Sync 2 button to turn o.
If the LED fails to turn o, restart the system. If the
problem persists, see the Getting help section.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white slowly Indicates that rmware update is in
progress.
If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white ve times rapidly and
then turns o
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is congured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
PowerEdge R640 system overview 13
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see the
Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see the
Getting help section.
Right control panel view
Figure 8. Right control panel
Table 6. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is turned
on or o. Press the power
button to manually turn on or o
the system.
NOTE: Press the power
button to gracefully shut
down an ACPI-compliant
operating system.
2 USB port The USB ports are 4-pin, 2.0-
compliant. These ports enable
you to connect USB devices to
the system.
3 iDRAC Direct LED N/A The iDRAC Direct LED indicator
lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Direct LED indicator codes
section.
14 PowerEdge R640 system overview
Item Indicator or button Icon Description
4 iDRAC Direct port The iDRAC Direct port is micro
USB 2.0-compliant. This port
enables you to access the iDRAC
Direct features. For more
information, see the iDRAC
User’s Guide at Dell.com/
idracmanuals.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can congure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 7. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and o for two
seconds)
Indicates that the laptop or tablet connected is recognized.
Turns o Indicates that the laptop or tablet is unplugged.
Back view of the system
The back view displays the features available on the back of the system.
Figure 9. Back view of 2 x 2.5 inch drives with 1 PCIe expansion slot
Figure 10. Back view of system with 3 PCIe expansion slots
PowerEdge R640 system overview 15
Figure 11. Back view of system with 2 PCIe expansion slots
Figure 12. Back view of the system with full height riser
Figure 13. Back view of the system with 2 risers
Table 8. 2 X 2.5 inch drive system with 1 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot(s) N/A The expansion slot(s) enable you to connect PCI Express expansion
cards. For more information on the expansion cards that are supported
on your system, see the Expansion card guidelines.
2 Drive slots N/A Enable you to install hard drives that are supported on your system. For
more information about hard drives, see the Technical specications
section.
3 Power supply unit (2) N/A For more information about the PSU congurations, see the Technical
Specications section
4 NIC port (4) The NIC ports that are integrated on the network daughter card (NDC)
provide network connectivity. For more information about the supported
congurations, see the Technical specications section.
5 USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to
connect USB devices to the system.
6 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specications section.
7 Serial port Enables you to connect a serial device to the system. For more
information, see the Technical specications section.
8 iDRAC9 Enterprise port Enables you to remotely access iDRAC. For more information, see the
iDRAC User’s Guide at Dell.com/idracmanuals.
16 PowerEdge R640 system overview
Item Ports, panels, or slots Icon Description
9 CMA power port N/A The Cable Management Arm (CMA) power port enables you to connect
to the CMA.
10 System identication button The System Identication (ID) button is available on the front and back of
the systems. Press the button to identify a system in a rack by turning on
the system ID button. You can also use the system ID button to reset
iDRAC and to access BIOS using the step through mode.
NIC indicator codes
Each NIC on the back panel has indicators that provide information about the activity and link status. The activity LED indicator indicates if
data is owing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 14. NIC indicator codes
1link LED indicator 2 activity LED indicator
Table 9. NIC indicator codes
Status Condition
Link and activity indicators are o The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking
green
The NIC is connected to a valid network at less than its maximum port
speed and data is being sent or received.
Link indicator is green and activity indicator is o The NIC is connected to a valid network at its maximum port speed and
data is not being sent or received.
Link indicator is amber and activity indicator is o The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is o NIC identify is enabled through the NIC conguration utility.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as
an indicator. The indicator shows whether power is present or a power fault has occurred.
PowerEdge R640 system overview 17
Figure 15. AC PSU status indicator
1 AC PSU status indicator/handle
Table 10. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the rmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating rmware. If
rmware update is interrupted, the PSUs do not function.
Blinking green and turns o When hot-plugging a PSU, the PSU handle blinks green ve times at a rate of 4 Hz and turns o. This
indicates a PSU mismatch with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output conguration to a low output conguration or
vice versa, you must turn o the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive dierent input voltages, they
can output dierent wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
18 PowerEdge R640 system overview
Figure 16. DC PSU status indicator
1 DC PSU status indicator
Table 11. DC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations
of PowerEdge servers is not supported, even if the PSUs have the same power rating. This
results in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output conguration to a Low Output
conguration or vice versa, you must turn o the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
PowerEdge R640 system overview 19
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 17. Drive indicators
1Drive activity LED indicator 2 Drive status LED indicator
3 Drive
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 12. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for removal.
NOTE: The drive status indicator remains o until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns o Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped.
20 PowerEdge R640 system overview
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can be used to congure or view the system’s iDRAC IP address. For more information about error messages, see
the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.
• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the
system is turned on or o.
• When the system turns o and there are no errors, LCD enters the standby mode after ve minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.
Figure 18. LCD panel features
Table 13. LCD panel features
Item Button or display Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the right button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Viewing Home screen
The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system turns o and there are no errors, LCD enters the standby mode after ve
minutes of inactivity. Press any button on the LCD to turn it on.
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
PowerEdge R640 system overview 21
a Press and hold the navigation button till the up arrow is displayed.
b Navigate to the Home icon using the up arrow .
c Select the Home icon.
d On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplied user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must conrm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the Set
home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the Set
home submenu of the Setup menu.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
22 PowerEdge R640 system overview
Figure 19. Locating Service Tag of your system
1 information tag (front view) 2 information tag (back view)
3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag
PowerEdge R640 system overview 23
Documentation resources
This section provides information about the documentation resources for your system.
Table 14. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the rack documentation
included with your rack solution.
Dell.com/poweredgemanuals
For information about setting up and turning on the
system, see the Getting Started Guide document
that is shipped with your system.
Dell.com/poweredgemanuals
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
Dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
Dell.com/operatingsystemmanuals
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
Dell.com/idracmanuals
For information about updating drivers and
rmware, see the Methods to download rmware
and drivers section in this document.
To download drivers: Dell.com/support/drivers
Managing your system For information about systems management
software oered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
Dell.com/openmanagemanuals
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
Dell.com/serviceabilitytools
For understanding the features of Dell Lifecycle
Controller, see the Dell Lifecycle Controller User’s
Guide.
Dell.com/idracmanuals
2
24 Documentation resources
Task Document Location
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about checking the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
Dell.com/openmanagemanuals > OpenManage
software
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Dell.com/poweredgemanuals
Documentation resources 25
Technical specications
The technical and environmental specications of your system are outlined in this section.
Topics:
• System dimensions
• Chassis weight
• Processor specications
• PSU specications
• System battery specications
• Expansion bus specications
• Memory specications
• Storage controller specications
• Hard drive specications
• Ports and connectors specications
• Environmental specications
3
26 Technical specications
System dimensions
Figure 20. System dimensions
Table 15. Dimensions
System Xa Xb Y Za (with
bezel)
Za (without
bezel)
Zb*Zc
4 x 3.5 inch
or
10 x 2.5 inches
482.0 mm
(18.97
inches)
434.0 mm
(17.08 inches)
42.8 mm
(1.68 inches)
35.84 mm
(1.41 inches)
22.0 mm
(0.87 inches)
733.82 mm
(29.61 inches)
772.67
mm
(30.42
inches)
8 x 2.5 inch 482.0 mm
(18.97
inches)
434.0 mm
(17.08 inches)
42.8 mm
(1.68 inches)
35.84 mm
(1.41 inches)
22.0 mm
(0.87 inches)
683.05 mm
(26.89 inches)
721.91
(28.42
inches)
Technical specications 27
Chassis weight
Table 16. Chassis weight
System Maximum weight (with all hard drives/SSDs)
PowerEdge R640 21.9 kg
(48.28 lbs)
Processor specications
The PowerEdge R640 system supports two Intel Xeon Processor Scalable Family processors.
PSU specications
The PowerEdge R640 system supports up to two AC or DC power supply units (PSUs).
Table 17. PSU specications
PSU Class Heat dissipation
(maximum)
Frequency Voltage
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging
750 W Mixed Mode
HVDC (for China
only)
2891 BTU/hr 50/60 Hz 100–240 V AC and 240 V DC
1100 W DC Gold 4416 BTU/hr 50/60 Hz –(48–60) V DC
1100 W Mixed Mode
HVDC (for China
and Japan only)
Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC and 200–380 V DC
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
1600 W AC 6000 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: If a system with 1100 W AC or HVDC PSU operates from 100 to 120V, the power rating per PSU is derated to 1050 W.
NOTE: If a system with 1600 W PSUs operates from 100 to 120 V, then the power rating per PSU is derated to 800 W.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V.
NOTE: PSUs rated for 1600 W and higher require high-line voltage (200-240 V) to supply their rated capacity.
System battery specications
The PowerEdge R640 system supports CR 2032 lithium coin cell system battery.
28 Technical specications
Expansion bus specications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Memory specications
The PowerEdge R640 system supports up to twenty four 288-pins RDIMMS, LRDIMMS and NVDIMM-Ns with speeds of 2666 MT/s,
2400 MT/s and 2133 MT/s with support for memory optimized operation.
Table 18. Memory specications
DIMM type DIMM rank DIMM
capacity
Single processor Dual processors
Minimum RAM Maximum RAM Minimum RAM Maximum RAM
LRDIMM Octa rank 128 GB 128 GB 1536 GB 256 GB 3072 GB
LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB
RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB
RDIMM Dual rank 16 GB 16 GB 192 GB 32 GB 384 GB
RDIMM Dual rank 32 GB 32 GB 384 GB 64 GB 768 GB
NVDIMM-N Single rank 16 GB
Not supported
with single
processor
Not supported
with single
processor
RDIMM: 192 GB RDIMM: 384 GB
NVDIMM-N: 16 GB NVDIMM-N: 192 GB
NOTE: 8 GB RDIMMs and NVDIMM-N must not be mixed.
NOTE: Minimum of two CPUs are required for any congurations that support NVDIMM-N.
Storage controller specications
The PowerEdge R640 system supports:
• Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, PERC H730P, PERC H740P, HBA330, S140, and Boot
Optimized Server Storage (BOSS-S1).
• External storage controller cards: PERC H840 and 12Gbps SAS HBA.
Hard drive specications
The PowerEdge R640 supports SAS, SATA, Nearline SAS hard drives or solid state drives and an optional optical drive.
Drives
The PowerEdge R640 system supports SAS, SATA, Nearline SAS hard drives or SSDs.
Technical specications 29
Table 19. Supported drive options for the PowerEdge R640 system
Ten drive systems with two rear drives Up to ten 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS hard
drives with up to 2 x 2.5 inch hot swappable SAS, SATA, SAS/SATA SSD, or Nearline
SAS hard drives supported at the back of the system.
Eight drive systems Up to eight 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS
hard drives
Four drive systems with two rear drives Up to four 3.5 inch, hot swappable hard drives with up to 2 x 2.5 inch hot swappable
SAS, SATA, SAS/SATA SSD, or Nearline SAS hard drives supported at the back of
the system.
Optical drive
Certain congurations of the system support one optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: The optical drive is supported in both 4 x 3.5 and 8 x 2.5 inch hard drive systems.
Ports and connectors specications
The PowerEdge R640 supports USB ports, NIC ports, VGA ports, serial connector, and an IDSDM/vFlash card that supports an optional
ash memory card and one internal dual SD module.
USB ports
The PowerEdge R640 system supports:
• USB 2.0-compliant port on the front panel
• Micro USB 2.0-compliant port in the front panel
NOTE: The micro USB 2.0-compliant port on the front panel can only be used as an iDRAC Direct or a management port.
• USB 3.0-compliant ports on the back panel
NOTE: One optional USB 3.0-compliant port on the front panel for 4 x 3.5 and 8 x 2.5 inch hard drive systems.
• Internal USB 3.0-compliant port
The following table provides more information about the USB specications:
Table 20. USB specications
System Front panel Back panel Internal
Four hard drive systems One 4-pin, USB 2.0-compliant
ports
Two 9-pin, USB 3.0-compliant
ports
N/A
One 5-pin micro USB 2.0
management port
N/A N/A
Eight hard drive systems One 4-pin, USB 2.0-compliant
ports
Two 9-pin, USB 3.0-compliant
ports
N/A
One 5-pin micro USB 2.0
management port
N/A N/A
30 Technical specications
System Front panel Back panel Internal
Ten hard drive systems One 4-pins, USB 2.0-compliant
port
Two 9-pin, USB 3.0-compliant
ports
One 9-pin, USB 3.0-compliant
ports
One 5-pin micro USB 2.0
management port
N/A N/A
NIC ports
The PowerEdge R640 system supports four Network Interface Controller (NIC) ports on the back panel, which are available in the
following congurations:
• Four RJ-45 ports that support 10, 100 and 1000 Mbps
• Four RJ-45 ports that support 100 M, 1 G and 10 Gbps
• Four RJ-45 ports, where two ports support maximum of 10 G and the other two ports maximum of 1 Gbps
• Two RJ-45 ports that support up to 1 Gbps and 2 SFP+ ports that support up to 10 Gbps
• Four SFP+ ports that support up to 10 Gbps
• Two SFP28 ports that support up to 25 Gbps
NOTE: You can install up to three PCIe add-on NIC cards.
Serial port
The PowerEdge R640 system supports one serial port on the back panel. This port is a 9-pin connector, Data Terminal Equipment (DTE),
16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R640 system supports one 15-
pin VGA port on the front and back of system.
Video specications
The PowerEdge R640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buer .
Table 21. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 x 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
1920 x 1200 60 8, 16, 32
Technical specications 31
IDSDM or vFlash card
The PowerEdge R640 system supports Internal Dual SD module (IDSDM) and vFlash card. In the 14th generation of PowerEdge servers,
IDSDM and vFlash card are combined into a single module, and are available in the following options:
• vFlash or
• vFlash and IDSDM
The IDSDM/vFlash card can be connected in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. IDSDM/vFlash module
supports two MicroSD cards for IDSDM and one card for vFlash. The MicroSD card capacity for IDSDM are 16, 32, or 64 GB, while for
vFlash the MicroSD card capacity is 16 GB.
NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.
NOTE: One IDSDM card slot is dedicated for redundancy.
NOTE: It is recommended to use Dell branded MicroSD cards associated with the IDSDM/vFlash congured systems.
Environmental specications
NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/
environmental_datasheets.
Table 22. Temperature specications
Temperature Specications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 30°C (50°F to 86°F) with no direct sunlight on the equipment.
NOTE: Maximum of 205 W, 28 core processor is supported in
systems with eight 2.5 inch processor direct attached PCIe SSD
drives, and three PCIe slot chassis.
NOTE: Certain congurations may have ambient temperature
restrictions. For more information see the Ambient temperature
limitations section.
Fresh air For information about fresh air, see Expanded Operating Temperature
section.
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 23. Relative humidity specications
Relative humidity Specications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be
non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
32 Technical specications
Table 24. Maximum vibration specications
Maximum vibration Specications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Table 25. Maximum shock specications
Maximum shock Specications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axes of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 26. Maximum altitude specications
Maximum altitude Specications
Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 27. Operating temperature de-rating specications
Operating temperature de-rating Specications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Standard operating temperature
Table 28. Standard operating temperature specications
Standard operating temperature Specications
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Technical specications 33
Expanded operating temperature
Table 29. Expanded operating temperature specications
Expanded operating temperature Specications
Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C–35°C),
the system can operate continuously in temperatures as low as 5°C
and as high as 40°C.
For temperatures between 35°C–40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C–45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C–35°C),
the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD panel
and in the System Event Log.
Expanded operating temperature restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specied is for a maximum altitude of 3050 m (10,000 ft).
• 150 W/8 C, 165 W/12 C and higher wattage processor(TDP>165 W) are not supported.
• Redundant power supply unit is required.
• Non-Dell qualied peripheral cards and/or peripheral cards greater than 25 W are not supported.
• PCIe SSD is not supported.
• 3DX Point DIMMs and NVDIMMs-N are not supported.
• Rear installed drives are not supported
• Tape backup unit is not supported.
34 Technical specications
Thermal restrictions
The following table lists the congurations required for ecient cooling.
Table 30. Thermal restrictions conguration
Conguration Number
of
processo
rs
Heatsink Processor/
DIMM blank
DIMM
blanks
Maximum number of
DIMM blanks
Fan
PowerEdge
R640 (2.5 inch
hard drives x
10)
1 One 1U standard heat
sink for CPU ≤ 165 W
Not required Required for
processor 1
11 blanks Five standard fans
One 1U 2-pipe heat sink
for CPU=200/205 W
and 150 W/165 W FO*
Required Eight high performance
fans
2 Two 1U standard heat
sink for CPU ≤ 165 W
Not required Eight standard fans
Two 1U 2-pipe heat sink
for CPU=200/205 W
and 150 W/165 W FO*
Required 22 blanks Eight high performance
fans
PowerEdge
R640 (2.5 inch
hard drives x 10
with NVMe
drives)
2 Two 1U standard heat
sink for CPU ≤ 165 W
Not required Required 22 blanks Eight high performance
fans
Two 1U 2-pipe heat sink
for CPU=200/205 W
and 150 W/165 W FO*
PowerEdge
R640
(2.5 inch hard
drives x 8)
(3.5 inch hard
drives x 4)
1 One 1U standard heat
sink for CPU ≤ 165 W
No Required for
processor 1
11 blanks Five standard fans
One 1U 2-pipe heat sink
for CPU=150 W/165 W
FO*
One 1U 2-pipe heat sink
for CPU=200/205 W
2 Two 1U standard heat
sink for CPU ≤ 165 W
Two 1U 2-pipe heat sink
for CPU=150 W/165 W
Yes Eight high performance
fans
Two 1U 2-pipe heat sink
for CPU=200/205 W
No Required 22 blanks Eight standard fans
Eight high performance
fans
NOTE: *165 W and 150 W FO includes Intel Xeon Gold 6146 and 6144 processors.
Technical specications 35
Ambient temperature limitations
The following table lists congurations that require ambient temperature less than 35°C.
NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor throttling, which
may impact system performance.
Table 31. Conguration based ambient temperature restrictions
System Front Backplane Processor Thermal
Design Power
Processor Heat Sink Fan Type Ambient Restriction
PowerEdge R640 10 x 2.5 inch SAS/
SATA hard drives
8 x 2.5 inch SAS/SATA
hard drives
4 x 3.5 inch SAS/SATA
hard drives
200 W, 205 W 2 pipe 1U high
performance
High performance
fan
30°C
10 x 2.5 inch SAS/
SATA and NVMe
drives(4, 8, or 10)
165 W, 200 W, 205
W
2 pipe 1U high
performance
High performance
fan
30°C
Particulate and gaseous contamination specications
The following table denes the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If
the levels of particulate or gaseous pollution exceed the specied limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Table 32. Particulate contamination specications
Particulate contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a
95% upper condence limit.
NOTE: This condition applies to data center environments only. Air
ltration requirements do not apply to IT equipment designed to be
used outside a data center, in environments such as an oce or
factory oor.
NOTE: Air entering the data center must have the MERV11 or
MERV13 ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
36 Technical specications
Particulate contamination Specications
NOTE: This condition applies to data center and non-data center
environments.
Table 33. Gaseous contamination specications
Gaseous contamination Specications
Copper coupon corrosion rate <300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as dened by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Technical specications 37
Initial system setup and conguration
Setting up your system
Complete the following steps to set up your system:
1 Unpack the system.
2 Install the system into the rack. For more information about installing the system into the rack, see your Rail Installation Guide at
Dell.com/poweredgemanuals.
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Turn the system on by pressing the power button or by using iDRAC.
6 Turn on the attached peripherals.
For more information about setting up your system, see your Getting Started Guide shipped with your system.
Related links
iDRAC conguration
Options to set up iDRAC IP address
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC.
You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a static IP
for iDRAC. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
CMC Web interface See Dell Chassis Management Controller Firmware User’s Guide at Dell.com/esmmanuals
Chassis or Server
LCD panel
See the LCD panel section
4
38 Initial system setup and conguration
Interfaces Document/Section
iDRAC Direct and
Quick Sync 2
(optional)
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
NOTE: To access iDRAC, ensure that you connect the Ethernet cable to the iDRAC direct port. You can also access iDRAC
through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system
Information tag. If you have not opted for secure default access to iDRAC, then the default user name and password are root and
calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 34. Resources to install the operating system
Resources Location
Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Lifecycle Controller Dell.com/idracmanuals
OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
Initial system setup and conguration 39
Table 35. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Downloading drivers and rmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1 Go to Dell.com/support/drivers.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect your Service
Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
40 Initial system setup and conguration
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Topics:
• Options to manage the pre-operating system applications
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• PXE boot
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
Related links
System Setup
Dell Lifecycle Controller
Boot Manager
PXE boot
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Related links
System Setup details
Viewing System Setup
5
Pre-operating system management applications 41
Viewing System Setup
To view the System Setup screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
Related links
System Setup
System Setup details
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure the iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings Enables you to congure device settings.
Related links
System Setup
iDRAC Settings utility
Device Settings
Viewing System Setup
42 Pre-operating system management applications
System BIOS
You can use the System BIOS screen to edit specic functions such as boot order, system password, setup password, set the SATA and
PCIe NVMe RAID mode, and enable or disable USB ports.
Related links
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Prole Settings
Miscellaneous Settings
iDRAC Settings utility
Device Settings
System Security
Viewing System BIOS
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
NVMe Settings Species options to change the NVMe settings. If the system contains the NVMe drives that you want to
congure in a RAID array, you must set both this eld and the Embedded SATA eld on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this eld
to Non-RAID mode.
Boot Settings Species options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Pre-operating system management applications 43
Option Description
Network Settings Species options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Integrated Devices Species options to manage integrated device controllers and ports, species related features and options.
Serial
Communication
Species options to manage the serial ports, its related features and options.
System Prole
Settings
Species options to change the processor power management settings, memory frequency.
System Security Species options to congure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS
Settings
Species the options to congure the Redundant OS settings.
Miscellaneous
Settings
Species options to change the system date and time.
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Viewing System Information
To view the System Information screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Information.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
44 Pre-operating system management applications
Option Description
System
Manufacturer
Species the name of the system manufacturer.
System
Manufacturer
Contact
Information
Species the contact information of the system manufacturer.
System CPLD
Version
Species the current version of the system complex programmable logic device (CPLD) rmware.
UEFI Compliance
Version
Species the UEFI compliance level of the system rmware.
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specic memory functions, such as system
memory testing and node interleaving.
Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Memory Settings.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Species the memory size in the system.
System Memory
Type
Species the type of memory installed in the system.
System Memory
Speed
Species the system memory speed.
System Memory
Voltage
Species the system memory voltage.
Video Memory Species the amount of video memory.
System Memory
Testing
Species whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.
Memory Operating
Mode
Species the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi
Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default.
Pre-operating system management applications 45
Option Description
NOTE: The Memory Operating Mode option can have dierent default and available options based on the
memory conguration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This
mode can be used by an operating system that supports the feature to load critical applications or
enables the operating system kernel to maximize system availability.
Current State of
Memory Operating
Mode
Species the current state of the memory operating mode.
Node Interleaving Species if Non-Uniform Memory Architecture (NUMA) is supported. If this eld is set to Enabled, memory
interleaving is supported if a symmetric memory conguration is installed. If the eld is set to Disabled, the system
supports NUMA (asymmetric) memory congurations. This option is set to Disabled by default.
Opportunistic Self-
Refresh
Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.
Persistent Memory This eld controls Persistent Memory on the system.
Persistent Memory details
The Persistent Memory screen details can be found in the NVDIMM-N User Guide at Dell.com/poweredgemanuals.
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specic functions such as enabling virtualization
technology, hardware prefetcher, logical processor idling, and opportunistic self-refresh.
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Processor Settings.
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect
Speed
Enables you to govern the frequency of the communication links among the CPUs in the system.
46 Pre-operating system management applications
Option Description
NOTE: The standard and basic bin processors support lower link frequencies.
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate
by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by
the processors. You can also select specic frequencies that the processors support, which can vary.
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
aects the performance of non-local memory accesses and cache coherency trac. In addition, it can slow access
to non-local I/O devices from a particular CPU.
However, if power saving considerations outweigh performance, you might want to reduce the frequency of the
CPU communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA node
to minimize the impact to system performance.
Virtualization
Technology
Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Sub NUMA Cluster Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default.
Logical Processor
Idling
Enables you to improve the energy eciency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
X2APIC Mode Enables or disables the X2APIC mode. This option is set to Disabled by default.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Prole is set to Disabled.
NOTE: Depending on the number of installed CPUs, there might be up to four processor listings.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor Core
Speed
Species the maximum core frequency of the processor.
Processor n NOTE: Depending on the number of CPUs, there might be up to four processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model-
Stepping
Species the family, model, and stepping of the processor as dened by Intel.
Brand Species the brand name.
Level 2 Cache Species the total L2 cache.
Pre-operating system management applications 47
Option Description
Option Description
Level 3 Cache Species the total L3 cache.
Number of Cores Species the number of cores per processor.
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your
system.
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click SATA Settings.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to O, AHCI, or RAID modes. This option is set to AHCI by default.
Security Freeze
Lock
Sends Security Freeze Lock command to the embedded SATA drives during POST. This option is applicable only
for AHCI mode. This option is set to Enable by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disable by
default.
Port n Sets the drive type of the selected device.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
48 Pre-operating system management applications
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
•UEFI: The Unied Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform rmware. The
interface consists of data tables with platform related information, also boot and runtime service calls that are available to the operating
system and its loader. The following benets are available when the Boot Mode is set to UEFI:
– Support for hard drive partitions larger than 2 TB.
– Enhanced security (e.g., UEFI Secure Boot).
– Faster boot time.
•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Boot Settings.
Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not
installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS allows
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Species the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard-
Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the rst hard
drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option
is set to Disable by default.
Boot Option
Settings
Congures the boot sequence and the boot devices.
BIOS Boot Settings Enables or disables BIOS boot options.
Pre-operating system management applications 49
Option Description
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options.
The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Choosing system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode is the standard BIOS-level boot interface.
• UEFI boot mode (the default), is an enhanced 64-bit boot interface.
If you have congured your system to boot to UEFI mode, it replaces the system BIOS.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the
same boot mode.
3 After the system boots in the specied boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Changing boot order
About this task
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2 Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
3 Click Exit, and then click Yes to save the settings on exit.
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the option ROM of the network
controllers handles the network settings.
50 Pre-operating system management applications
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n = 1
to 4)
Enables or disables the device. When enabled, a UEFI PXE boot option is created for the device.
PXE Device n
Settings(n = 1 to 4)
Enables you to control the conguration of the PXE device.
HTTP Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the device.
HTTP Device n
Settings (n = 1 to 4)
Enables you to control the conguration of the HTTP device.
UEFI iSCSI Settings
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller
handles the network settings.
Viewing UEFI iSCSI Settings
To view the UEFI iSCSI Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
5 On the Network Settings screen, click UEFI iSCSI Settings.
Pre-operating system management applications 51
UEFI iSCSI Settings details
The UEFI iSCSI Settings screen details are explained as follows:
Option Description
iSCSI Initiator
Name
Species the name of the iSCSI initiator (iqn format).
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
iSCSI Device1
Settings
Enables you to control the conguration of the iSCSI device.
Integrated Devices
You can use the Integrated Devices screen to view and congure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Integrated Devices.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Congures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
All Ports O disables all front and back USB ports; selecting All Ports O (Dynamic) disables all front and back
USB ports during POST and front ports can be enabled or disabled dynamically by authorized user without
resetting the system.
The USB keyboard and mouse still function in certain USB ports during the boot process, depending on the
selection. After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Integrated Network
Card 1
Enables or disables the integrated network card (NDC). When set to Disabled, the NDC is not available to the
operating system (OS). This option is set to Enable by default.
52 Pre-operating system management applications
Option Description
NOTE: If set to Disabled (OS), the Integrated NICs might still be available for shared network access by
iDRAC.
I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network trac and lower CPU utilization. Enable only if the hardware and software support the feature.
Embedded Video
Controller
Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Embedded Video Controller will be the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card will be used as the primary display. BIOS will output displays to both the primary
add-in video and the embedded video during POST and pre-boot environment. The embedded video will then be
disabled right before the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the rst card discovered
during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the
slots in order to control which card is the primary video.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only eld. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global
Enable
Enables or disables the BIOS conguration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Disabled by default.
Internal SD Card
Port
Enables or disables the internal SD card port of the Internal Dual SD Module (IDSDM). This option is set to On by
default.
Internal SD Card
Redundancy
Congures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is
written on both SD cards. After failure of either card and replacement of the failed card, the data of the active card
is copied to the oine card during the system boot.
When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is
set to Disabled by default.
Internal SD Primary
Card
When Redundancy is set to Disabled, either one of the SD card can be selected to present itself as mass storage
device by setting it to be primary card. By default primary SD card is selected to be SD Card 1. If SD Card 1 is not
present, then the controller will select SD Card 2 to be the primary SD card.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any eect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped
I/O above Base
When set to 12 TB, the system will map MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
PCIe addressing. When set to 512 GB, the system will map MMIO base to 512 GB, and reduce the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the conguration
of the PCIe cards installed in the specied slot. Slots must be disabled only when the installed peripheral card
prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled. Only slots that are present on the system will be available for control.
Pre-operating system management applications 53
Option Description
Table 36. Slot Disablement
Option Description
Slot 1 Enables or disables the PCIe slot 1. This option is set to
Enabled by default.
Slot 3 Enables or disables or only the boot driver is disabled
for the PCIe slot 3. This option is set to Enabled by
default.
Slot 4 Enables or disables or only the boot driver is disabled
for the PCIe slot 4. This option is set to Enabled by
default.
Slot 5 Enables or disables or only the boot driver is disabled
for the PCIe slot 5. This option is set to Enabled by
default.
Slot Bifurcation Allows Platform Default Bifurcation, Auto discovery of Bifurcation and Manual bifurcation Control. The default
is set to Platform Default Bifurcation. The slot bifurcation eld is accessible when set to Manual bifurcation
Control and is grayed out when set to Platform Default Bifurcation or Auto discovery of Bifurcation.
Table 37. Slot Bifurcation
Option Description
Slot 1 Bifurcation X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 3 Bifurcation X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 4 Bifurcation X16 or X4 or X8 or X4X4X4X8 or X8X4X4 Bifurcation
Slot 5 Bifurcation X4 Bifurcation or X8 Bifurcation
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Serial Communication.
54 Pre-operating system management applications
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
also be enabled, and the port address can be specied. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
System Prole Settings
You can use the System Prole Settings screen to enable specic system performance settings such as power management.
Viewing System Prole Settings
To view the System Prole Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Prole Settings.
Pre-operating system management applications 55
System Prole Settings details
The System Prole Settings screen details are explained as follows:
Option Description
System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is
set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
NOTE: All the parameters on the system prole setting screen are available only when the System Prole
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Based Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specic
speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Enabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is inuenced by the
setting of the Energy Eciency Policy option.
Energy Ecient
Policy
Enables you to select the Energy Ecient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.
Number of Turbo
Boot Enabled Cores
for Processor 1
NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo
Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
CPU Interconnect
Bus Link Power
Management
Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
56 Pre-operating system management applications
Option Description
PCI ASPM L1 Link
Power
Management
Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.
System Security
You can use the System Security screen to perform specic functions such as setting the system password, setup password and disabling
the power button.
Viewing System Security
To view the System Security screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Security.
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
In-Band
Manageability
Interface
When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI
devices from the operating system. This prevents the operating system from changing the ME power capping
settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to
be operational. This setting needs to be set to Enabled to avoid updating errors.
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default. You can
only modify the TPM Status, TPM Activation, and the Intel TXT elds if the TPM Status eld is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Species the TPM status.
Pre-operating system management applications 57
Option Description
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When
set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may aect
booting to the operating system.
This eld is read-only when TPM Security is set to O. The action requires an additional reboot before it can take
eect.
Intel(R) TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to O
by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery
Delay
Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Immediate by default.
User Dened Delay
(60 s to 240 s)
Sets the User Dened Delay option when the User Dened option for AC Power Recovery Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certicates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certicates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-dened key and
certicates. Secure Boot policy is set to Standard by default.
Secure Boot Policy
Summary
Species the list of certicates and hashes that secure boot uses to authenticate images.
Secure Boot
Custom Policy
Settings
Congures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom option.
Creating a system and setup password
Prerequisite
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter System Setup, press F2 immediately after turning on or rebooting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password eld, type your system password, and press Enter or Tab.
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password eld, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
58 Pre-operating system management applications
7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
Using your system password to secure your system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1 Turn on or reboot your system.
2 Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned o. Even after you turn o and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password eld, alter or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to conrm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Operating with setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Even after you turn o and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
Pre-operating system management applications 59
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Redundant OS Control
You can use the Redundant OS Control screen to set the redundant OS info for redundant OS control. It enables you to set up a physical
recovery disk on your system.
Viewing Redundant OS Control
To view the Redundant OS Control screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Redundant OS Control.
Redundant OS Control screen details
The Redundant OS Control screen details are explained as follows:
Option Description
Redundant OS
Location
Enables you to select a backup disk from the following devices:
•None
•IDSDM
•SATA Ports in AHCI mode
•BOSS PCIe Cards (Internal M.2 Drives)
•Internal USB
NOTE: RAID congurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those congurations.
Redundant OS
State NOTE: This option is disabled if Redundant OS Location is set to None.
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS Boot NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set to
Hidden.
When set to Enabled, BIOS boots to the device specied in Redundant OS Location. When set to Disabled, BIOS
preserves the current boot list settings. This option is set to Enabled by default.
60 Pre-operating system management applications
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specic functions such as updating the asset tag and changing the system
date and time.
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart
your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Miscellaneous Settings.
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This eld is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
Dell Wyse P25/P45
BIOS Access
Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
Power Cycle
Request
Enables or disables the Power Cycle Request. This option is set to None by default.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Pre-operating system management applications 61
Related links
Device Settings
System BIOS
Device Settings
Device Settings enables you to congure device parameters.
Related links
System BIOS
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, conguration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unied
Extensible Firmware Interface (UEFI) applications.
Related links
Embedded system management
Embedded system management
The Dell Lifecycle Controller provides advanced embedded system management throughout the system’s lifecycle. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related links
Dell Lifecycle Controller
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related links
Boot Manager main menu
System BIOS
Viewing Boot Manager
Viewing Boot Manager
About this task
To enter Boot Manager:
Steps
1 Turn on, or restart your system.
Enter the result of your step here (optional).
2 Press F11 when you see the following message:
F11 = Boot Manager
62 Pre-operating system management applications
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Related links
Boot Manager
Boot Manager main menu
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
Related links
Boot Manager
Viewing Boot Manager
One-shot BIOS boot menu
One-shot BIOS boot menu enables you to select a boot device to boot from.
Related links
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related links
Boot Manager
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and congure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.
Pre-operating system management applications 63
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes. Operating the system without the
system cover can result in component damage.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a
component or a blank.
Before working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Turn o the system, including any attached peripherals.
2 Disconnect the system from the electrical outlet and disconnect the peripherals.
3 If applicable, remove the system from the rack.
For more information, see the Rack Installation Guide at Dell.com/poweredgemanuals.
4 Remove the system cover.
After working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Install the system cover.
2 If applicable, install the system into the rack.
For more information, see the Rack Installation Guide at Dell.com/poweredgemanuals.
3 Reconnect the peripherals and connect the system to the electrical outlet.
4 Turn on the system, including any attached peripherals.
6
64 Installing and removing system components
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock
The key is needed only if your system includes a bezel.
• Phillips #1 screwdriver
• Phillips #2 screwdriver
• 1/4 inch at head screwdriver
• Torx #T30 screwdriver
• Wrist grounding strap
You need the following tools to assemble the cables for a DC power supply unit.
• AMP 90871-1 hand-crimping tool or equivalent
• Tyco Electronics 58433-3 or equivalent
• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Optional front bezel
An optional metal bezel is mounted on the front of the system to display system branding. A lock on the bezel is used to protect
unauthorized access to the drives. There are two versions of bezel available:
• With LCD panel
• Without LCD panel
For bezels with LCD panel, the system status can be viewed on the LCD panel. For more information, see the LCD panel section.
Removing the front bezel
The procedure to remove the front bezel with and without the LCD panel is the same.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unlock the bezel by using the bezel key.
2 Press the release button, and pull the left end of the bezel.
3 Unhook the right end, and remove the bezel.
Installing and removing system components 65
Figure 21. Removing the optional front bezel with the LCD panel
Related links
Installing the front bezel
Installing the front bezel
The procedure to install the front bezel with and without the LCD panel is the same.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.
2 Align and insert the right end of the bezel onto the system.
3 Press the bezel until the button clicks in place and t the left end of the bezel onto the system.
4 Lock the bezel by using the key.
66 Installing and removing system components
Figure 22. Installing the optional front bezel with the LCD panel
System cover
System cover provides security for the entire system and also helps in maintaining proper air ow inside the system.
Removing the system cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Turn o the system, including any attached peripherals.
3 Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1 Using a 1/4 inch at head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position.
2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.
3 Hold the cover on both sides, and lift the cover away from the system.
Installing and removing system components 67
Figure 23. Removing the system cover
Installing the system cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
Steps
1 Align the tabs on the system cover with the guide slots on the system.
2 Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch
locks into place.
3 Using a 1/4 inch at head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.
68 Installing and removing system components
Figure 24. Installing the system cover
Next steps
1 Reconnect the peripherals and connect the system to the electrical outlet.
2 Turn on the system, including any attached peripherals.
Backplane cover
Removing the backplane cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2 Lift the backplane cover away from the system.
Installing and removing system components 69
Figure 25. Removing the backplane cover
Installing the backplane cover
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the backplane cover with the guide slots on the system.
2 Slide the backplane cover toward the front of the system until the cover locks into place.
70 Installing and removing system components
Figure 26. Installing the backplane cover
Next step
Follow the procedure listed in After working inside your system.
Inside the system
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.
Installing and removing system components 71
Figure 27. Inside the system - 1 PCIe expansion riser
1right control panel cable cover 2 hard drive cage
3 optical drive 4 optical drive release latch
5 backplane release latch 6 cabling latch
7 cooling fan (8) 8 air shroud
9 processor and DIMM blank 10 processor 2 slot
11 rear hard drive module 12 expansion riser 1
13 IDSDM/vFlash module slot 14 integrated storage controller card
15 processor 1 16 intrusion switch
17 cabling latch 18 hard drive backplane
19 left control panel cable cover
72 Installing and removing system components
Figure 28. Inside the system - 2 PCIe expansion risers
1right control panel cable cover 2 hard drive cage
3 backplane release latch 4 NVDIMM-N battery
5 cabling latch 6 cooling fan (8)
7 air shroud 8 processor and DIMM blank
9 processor 2 slot 10 IDSDM/vFlash module slot
11 expansion riser 2 B 12 expansion riser 1 B
13 PCIe shroud 14 integrated storage controller card
15 processor 1 16 intrusion switch
17 cabling latch 18 SAS expander board
19 hard drive backplane 20 left control panel cable cover
Installing and removing system components 73
Figure 29. Inside the system - 3 PCIe expansion risers
1right control panel cable cover 2 hard drive cage
3 backplane cover 4 backplane release latch
5 cabling latch 6 cooling fan (8)
7 air shroud 8 processor and DIMM blank
9 processor 2 slot 10 IDSDM/vFlash module slot
11 expansion riser 2 A 12 network daughter card
13 expansion riser 1 A 14 PCIe shroud
15 integrated storage controller card 16 processor 1
17 intrusion switch 18 cabling latch
19 hard drive backplane 20 left control panel cable cover
Air shroud
The air shroud directs the airow across the entire system. Air shroud prevents the system from overheating and is used to maintain
uniform airow inside the system.
Removing the air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
74 Installing and removing system components
Step
Hold the air shroud at both ends and lift it away from the system.
Figure 30. Removing the air shroud
Next step
If applicable, install the air shroud.
Installing the air shroud
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.
Steps
1 Align the tabs on the air shroud with the slots on the system.
2 Lower the air shroud into the system until it is rmly seated.
When rmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.
Installing and removing system components 75
Figure 31. Installing the air shroud
Next step
1 Follow the procedure listed in After working inside your system.
Cooling fans
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports up to eight standard or high performance cooling fans.
NOTE:
• High performance fans can be identied by a blue label on top of the cooling fan.
• Mixing of standard and high performance cooling fans is not supported.
• Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem with a
particular fan, you can easily identify and replace the proper fan by noting the fan number on the system.
Removing a cooling fan
The procedure for removing standard and high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
1 Follow the safety guidelines listed in Safety instructions.
76 Installing and removing system components
2 Remove the air shroud.
Steps
1 Holding the touch points on the cooling fan, lift the fan to disconnect the connector on the fan from the connector on the system
board.
2 Lift the fan out of the system.
Figure 32. Removing the cooling fan
Next step
If applicable, install the cooling fan.
Related links
Installing a cooling fan
Installing a cooling fan
The procedure for installing standard and high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Holding the touch points on the cooling fan, align the connector on the cooling fan with the connector on the system board.
2 Push the cooling fan, by pressing on the touch point, till the fan is rmly seated on the connector.
Installing and removing system components 77
Figure 33. Installing the cooling fan
Next steps
1 Install the air shroud.
2 Follow the procedure listed in After working inside your system.
System memory
The system supports DDR4 registered DIMM (RDIMMs) slots, load reduced DIMM (LRDIMMs) slots and non-volatile dual in-line DIMM-Ns
(NVDIMM-Ns). System memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:
• DIMM type (RDIMM or LRDIMM)
• Number of DIMM slots populated per channel
• System prole selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
• Maximum supported DIMM frequency of the processors
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six
channels. In each channel, the release tabs of the rst socket are marked white, and the second socket black.
78 Installing and removing system components
Figure 34. System memory view
Memory channels are organized as follows:
Table 38. Memory channels
Proces
sor
Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5
Proces
sor 1
Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12
Proces
sor 2
Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12
Installing and removing system components 79
General memory module installation guidelines
NOTE: If your system's memory congurations fail to observe these guidelines, your system might not boot, might stop
responding during memory conguration, or might operate with reduced memory.
The system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset architectural
conguration. The following are the recommended guidelines for installing memory modules:
• RDIMMs and LRDIMMs must not be mixed.
• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specic guidelines section.
• Up to two RDIMMs can be populated per channel regardless of rank count.
• Up to two LRDIMMs can be populated per channel regardless of rank count.
• If memory modules with dierent speeds are installed, they will operate at the speed of the slowest installed memory module(s) or
slower depending on the system DIMM conguration.
• Populate memory module sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are available. For dual-
processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
• Populate all the sockets with white release tabs rst, followed by the black release tabs.
• When mixing memory modules with dierent capacities, populate the sockets with memory modules with the highest capacity rst. For
example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release tabs
and 8 GB memory modules in the sockets with black release tabs.
• In a dual-processor conguration, the memory conguration for each processor should be identical. For example, if you populate socket
A1 for processor 1, then populate socket B1 for processor 2, and so on.
• Memory modules of dierent capacities can be mixed provided other memory population rules are followed (for example, 8 GB and 16
GB memory modules can be mixed).
• Mixing of more than two memory module capacities in a system is not supported.
• Populate six memory modules per processor (one DIMM per channel) at a time to maximize performance.
Mode-specic guidelines
Six memory channels are allocated to each processor. The congurations allowed depend on the memory mode selected.
Memory optimized (independent channel) mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any
specic slot population requirements.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in BIOS menu of System Setup.
Table 39. Memory sparing
Memory sparing (Single Rank) Memory sparing allocates one rank per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of two ranks or more per channel.
Memory sparing (Multi Rank) Memory sparing allocates two ranks per channel as a spare. If
excessive correctable errors occur in a rank or channel, they are
80 Installing and removing system components
moved to the spare area while the operating system is running to
prevent errors from causing an uncorrectable failure. Requires
population of three ranks or more per channel.
With single rank memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For
example, in a dual-processor conguration with twenty four 16 GB dual-rank memory modules, the available system memory is: 3/4 (ranks/
channel) × 24 (memory modules) × 16 GB = 288 GB, and not 24 (memory modules) × 16 GB = 384 GB. This calculation changes based on
if it is single rank sparing or multi rank sparing. For multi rank sparing, the multiplier changes to 1/2 (ranks/channel).
NOTE: Memory sparing does not oer protection against a multi-bit uncorrectable error.
Memory mirroring
Memory mirroring oers the strongest memory module reliability mode, providing improved uncorrectable multi-bit failure protection. In a
mirrored conguration, the total available system memory is one half of the total installed physical memory. Half of the installed memory is
used to mirror the active memory modules. In the event of an uncorrectable error, the system switches over to the mirrored copy. This
ensures Single Device Data Correction (SDDC) and multi-bit protection.
The installation guidelines for memory modules are as follows:
• Memory modules must be identical in size, speed, and technology.
• Memory modules must be populated in sets of 6 per CPU to enable memory mirroring.
Table 40. Memory population rules
Processor Conguration Memory population Memory population information
Single CPU Optimizer (Independent channel)
population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
allowed.
Mirror population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Mirroring is supported with 6 or 12
DIMMs per CPU.
Single rank spare population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
allowed. Requires two ranks or more
per channel.
Multi rank spare population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Populate in this order, odd amount
allowed. Requires three ranks or more
per channel.
Fault resilient population order {1, 2, 3, 4, 5, 6}, {7, 8, 9, 10, 11, 12} Supported with 6 or 12 DIMMs per
CPU.
Dual CPU (Starting with
CPU1, CPU1 and CPU2
population should
match)
Optimized (Independent channel)
population order
C1{1}, C2{1}, C1{2}, C2{2}, C1{3},
C2{3}...
Odd amount of DIMMs per CPU
allowed.
Mirroring population order C1{1, 2, 3, 4, 5, 6}, C2{1, 2, 3, 4, 5,
6}, C1{7, 8, 9, 10, 11, 12}, C2{7, 8,
9, 10, 11, 12}
Mirroring is supported with 6 or 12
DIMMs per CPU.
Single rank sparing population order C1{1}, C2{1}, C1{2}, C2{2}, C1{3},
C2{3}...
Populate in this order, odd amount per
CPU allowed. Requires two ranks or
more per channel.
Multi rank spare population order C1{1}, C2{1}, C1{2}, C2{2}, C1{3},
C2{3}, C1{4}, C2{4}, C1{5},
C2{5}...
Populate in this order, odd amount per
CPU allowed. Requires three ranks or
more per channel.
Fault resilient population order C1{1, 2, 3, 4, 5, 6}, C2{1, 2, 3, 4, 5,
6}, C1{7, 8, 9, 10, 11, 12}, C2{7, 8,
9, 10, 11, 12}
Supported with 6 or 12 DIMMs per
CPU.
Installing and removing system components 81
Removing a memory module
The procedure for removing a memory module and NVDIMM-N is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on
NVDIMM-N and LEDs on NVDIMM-N battery are turned o before removing the NVDIMM-N battery.
3 If applicable, remove the air shroud.
WARNING: Allow the memory modules to cool after you power o the system. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
2 Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3 Lift and remove the memory module from the system.
Figure 35. Removing a memory module
Next steps
1 Install the memory module.
2 If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank
is similar to that of the memory module.
Related links
Removing the air shroud
Installing a memory module
82 Installing and removing system components
Installing a memory module
The procedure for installing a memory module and NVDIMM-N is identical.
Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on
NVDIMM-N and LEDs on NVDIMM-N battery are turned o before installing the NVDIMM-N battery.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or ex
the memory module. You must insert both ends of the memory module simultaneously.
2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module
evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only
one orientation.
4 Press the memory module with your thumbs until the socket levers rmly click into place.
Figure 36. Installing a memory module
Next steps
1 If applicable, install the air shroud.
Installing and removing system components 83
2 Follow the procedure listed in After working inside your system.
3 To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >
Memory Settings. In the Memory Settings screen, the System Memory Size must reect the updated capacity of the installed
memory.
4 If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is rmly
seated in the memory module socket.
5 Run the system memory test in system diagnostics.
Related links
Installing the air shroud
NVDIMM-N battery
NVDIMM-N battery can be installed on the SAS expander board.
Removing the NVDIMM-N battery
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned o
before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
3 Disconnect the cables from the NVDIMM-N battery.
Steps
1 Using the Phillips #2 screwdriver, loosen the screw securing the NVDIMM-N battery.
2 Holding the edges, lift the NVDIMM-N battery away from the system.
Figure 37. Removing the NVDIMM-N battery
Next step
1 Install the NVDIMM-N battery.
84 Installing and removing system components
Related links
Installing the NVDIMM-N battery
Installing the NVDIMM-N battery
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are turned o
before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
Steps
1 Holding the edges, align the NVDIMM-N battery with the battery connector on the system board
2 Connect the cables to the NVDIMM-N battery.
3 Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
Figure 38. Installing the NVDIMM-N battery
Next step
1 Follow the procedure listed in After working inside your system.
Processors and heat sinks
The processor controls memory, peripheral interfaces, and other components of the system. The system can have more than one
processor congurations.
The heat sink absorbs the heat generated by the processor, and helps the processor to maintain its optimal temperature level.
Installing and removing system components 85
Removing a processor and heat sink module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to
cool before removing it.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, remove the air shroud.
Steps
1 Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
a Loosen the rst screw three turns.
b Loosen the second screw completely.
c Return to the rst screw and loosen it completely.
NOTE: It is normal for the heat sink to slip o the blue retention clips when the screws are partially loosened, continue
to loosen the screw(s).
2 Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) out of the system.
3 Set the PHM aside with the processor side facing up.
Figure 39. Removing the processor and heat sink module
Next step
Install the PHM.
Related links
Installing a processor and heat sink module
86 Installing and removing system components
Removing the processor from the processor and heat sink
module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat sink to
cool before removing it.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
4 Remove the processor and heat sink module.
Steps
1 Place the heat sink with the processor side facing up.
2 Insert a at blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.
Figure 40. Loosening the processor bracket
4 Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5 Flex the outer edges of the bracket to release the processor from the bracket.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Installing and removing system components 87
Figure 41. Removing the processor bracket
Next step
Install the processor into the processor and heat sink module.
Related links
Removing the air shroud
Removing a processor and heat sink module
Installing the processor into a processor and heat sink module
Installing the processor into a processor and heat sink module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the
bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
88 Installing and removing system components
Figure 42. Installing the processor bracket
3 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Figure 43. Applying thermal grease on top of the processor
Installing and removing system components 89
5 Place the heat sink on the processor and push down until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink
onto the processor and bracket.
Figure 44. Installing the heat sink onto the processor
Next steps
1 Install the processor and heat sink module.
2 Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Installing a processor and heat sink module
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to
maintain proper thermal conditions.
1Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the processor blank and CPU dust cover.
Steps
1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
90 Installing and removing system components
CAUTION: To avoid damaging the ns on the heat sink, do not press down on the heat sink
ns.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2 Push the blue retention clips inward to allow the heat sink to drop into place.
3 Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a Partially tighten the rst screw (approximately 3 turns).
b Tighten the second screw completely.
c Return to the rst screw and tighten it completely.
If the PHM slips o the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a Loosen both the heat sink screws completely.
b Lower the PHM on to the blue retention clips, following the procedure described in step 2.
c Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m or
12 in-lbf).
Figure 45. Installing a processor and heat sink module
Next steps
1
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Installing and removing system components 91
Expansion cards and expansion card risers
An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or a slot on a riser card
to add enhanced functionality to the system through the expansion bus.
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not prevent your
system from turning on. However, if a F1/F2 pause occurs and an error message is displayed.
Expansion bus specications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Expansion card installation guidelines
Depending on your system conguration, the following PCI Express (PCIe) generation 3 expansion cards are supported:
Table 41. Expansion card riser congurations
Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width
Riser 1A Slot 1 Processor 1 Low Prole Half Length x16
Slot 2 Processor 1 Low Prole Half Length x16
Riser 2A Slot 3 Processor 2 Low Prole Half Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length x16
Riser 1B Slot 1 Processor 1 Low Prole Half Length x16
NOTE: The expansion card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical t. The expansion cards with
the highest priority should be installed rst using the slot priority indicated. All the other expansion cards should be installed in the card
priority and slot priority order.
Table 42. Riser congurations: 1B
Card Type Slot Priority Form Factor
HWRAID BOSS (ODM) 1 Low Prole
NVMe PCIe SSD (Dell design) 1 Low Prole
Inniband HCA EDR (Mellanox) 1 Low Prole
100G NICs (Mellanox) 1 Low Prole
Omni-Path HFI (Intel) 1 Low Prole
Inniband HCA FDR (Mellanox) 1 Low Prole
40G NICs (Intel) 1 Low Prole
40G NICs (Mellanox) 1 Low Prole
FC32 HBA (QLogic) 1 Low Prole
92 Installing and removing system components
Card Type Slot Priority Form Factor
FC32 HBA (Emulex) 1 Low Prole
25G NICs (Broadcom) 1 Low Prole
25G NICs (Mellanox) 1 Low Prole
25G NICs (QLogic) 1 Low Prole
FC16 HBA (QLogic) 1 Low Prole
FC16 HBA (Emulex) 1 Low Prole
10Gb NICs (Broadcom) 1 Low Prole
10Gb NICs (Intel) 1 Low Prole
10Gb NICs (Mellanox) 1 Low Prole
10Gb NICs (QLogic) 1 Low Prole
10Gb NICs (Solarare) 1 Low Prole
FC8 HBA (Emulex) 1 Low Prole
FC8 HBA (QLogic) 1 Low Prole
1Gb NICs (Broadcom) 1 Low Prole
1Gb NICs (Intel) 1 Low Prole
Adapter RAID (Dell design) 1 Low Prole
External RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 43. Riser congurations: 1A + 2A
Card type Slot priority Form factor
Adapter RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 1, 2, 3 Low Prole
NVMe PCIe SSD (Dell design) 1, 2, 3 Low Prole
Inniband HCA EDR (Mellanox) 1, 2, 3 Low Prole
100G NICs (Mellanox) 1, 2, 3 Low Prole
Omni-Path HFI (Intel) 1, 2, 3 Low Prole
Inniband HCA FDR (Mellanox) 1, 2, 3 Low Prole
40G NICs (Intel) 1, 2, 3 Low Prole
40G NICs (Mellanox) 1, 2, 3 Low Prole
FC32 HBA (QLogic) 1, 2, 3 Low Prole
Installing and removing system components 93
Card type Slot priority Form factor
FC32 HBA (Emulex) 1, 2, 3 Low Prole
25G NICs (Broadcom) 1, 2, 3 Low Prole
25G NICs (Mellanox) 1, 2, 3 Low Prole
25G NICs (QLogic) 1, 2, 3 Low Prole
FC16 HBA (QLogic) 1, 2, 3 Low Prole
FC16 HBA (Emulex) 1, 2, 3 Low Prole
10Gb NICs (Broadcom) 1, 2, 3 Low Prole
10Gb NICs (Intel) 1, 2, 3 Low Prole
10Gb NICs (Mellanox) 1, 2, 3 Low Prole
10Gb NICs (QLogic) 1, 2, 3 Low Prole
10Gb NICs (Solarare) 1, 2, 3 Low Prole
FC8 HBA (Emulex) 1, 3 Low Prole
FC8 HBA (QLogic) 1, 2, 3 Low Prole
1Gb NICs (Broadcom) 1, 2, 3 Low Prole
1Gb NICs (Intel) 1, 2, 3 Low Prole
External RAID (Dell design) 1, 2, 3 Low Prole
Non-RAID (Dell design) 1, 3 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 44. Riser congurations: 1B + 2B
Card type Slot priority Form factor
HWRAID BOSS (ODM) 1 Low Prole
NVMe PCIe SSD (Dell design) 1 Low Prole
Inniband HCA EDR (Mellanox) 1 Low Prole
100G NICs (Mellanox) 1 Low Prole
Omni-Path HFI (Intel) 1 Low Prole
Inniband HCA FDR (Mellanox) 1 Low Prole
40G NICs (Intel) 1 Low Prole
40G NICs (Mellanox) 1 Low Prole
FC32 HBA (QLogic) 1 Low Prole
FC32 HBA (Emulex) 1 Low Prole
25G NICs (Broadcom) 1 Low Prole
94 Installing and removing system components
Card type Slot priority Form factor
25G NICs (Mellanox) 1 Low Prole
25G NICs (QLogic) 1 Low Prole
FC16 HBA (QLogic) 1 Low Prole
FC16 HBA (Emulex) 1 Low Prole
10Gb NICs (Broadcom) 1 Low Prole
10Gb NICs (Intel) 1 Low Prole
10Gb NICs (Mellanox) 1 Low Prole
10Gb NICs (QLogic) 1 Low Prole
10Gb NICs (Solarare) 1 Low Prole
FC8 HBA (Emulex) 1 Low Prole
FC8 HBA (QLogic) 1 Low Prole
1Gb NICs (Broadcom) 1 Low Prole
1Gb NICs (Intel) 1 Low Prole
Adapter RAID (Dell design) 1 Low Prole
External RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 2 Full Height
Inniband HCA EDR (Mellanox) 2 Full Height
100G NICs (Mellanox) 2 Full Height
Omni-Path HFI (Intel) 2 Full Height
40G NICs (Intel) 2 Full Height
40G NICs (Mellanox) 2 Full Height
FC32 HBA (QLogic) 2 Full Height
FC32 HBA (Emulex) 2 Full Height
25G NICs (Broadcom) 2 Full Height
25G NICs (Mellanox) 2 Full Height
25G NICs (QLogic) 2 Full Height
FC16 HBA (QLogic) 2 Full Height
FC16 HBA (Emulex) 2 Full Height
10Gb NICs (Broadcom) 2 Full Height
10Gb NICs (Intel) 2 Full Height
10Gb NICs (Mellanox) 2 Full Height
10Gb NICs (QLogic) 2 Full Height
10Gb NICs (Solarare) 2 Full Height
FC8 HBA (Emulex) 2 Full Height
FC8 HBA (QLogic) 2 Full Height
Installing and removing system components 95
Card type Slot priority Form factor
1Gb NICs (Broadcom) 2 Full Height
1Gb NICs (Intel) 2 Full Height
External RAID (Dell design) 2 Full Height
Non-RAID (Dell design) 2 Full Height
Low-end Vedio (Dell design) 2 Full Height
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 45. Riser congurations:1A
Card type Slot priority Form factor
Adapter RAID (Dell design) 1 Low Prole
Non-RAID (Dell design) 1 Low Prole
HWRAID BOSS (ODM) 1, 2 Low Prole
NVMe PCIe SSD (Dell design) 1, 2 Low Prole
Inniband HCA EDR (Mellanox) 1, 2 Low Prole
100G NICs (Mellanox) 1, 2 Low Prole
Omni-Path HFI (Intel) 1, 2 Low Prole
Inniband HCA FDR (Mellanox) 1, 2 Low Prole
40G NICs (Intel) 1, 2 Low Prole
40G NICs (Mellanox) 1, 2 Low Prole
FC32 HBA (QLogic) 1, 2 Low Prole
FC32 HBA (Emulex) 1, 2 Low Prole
25G NICs (Broadcom) 1, 2 Low Prole
25G NICs (Mellanox) 1, 2 Low Prole
25G NICs (QLogic) 1, 2 Low Prole
FC16 HBA (QLogic) 1, 2 Low Prole
FC16 HBA (Emulex) 1, 2 Low Prole
10Gb NICs (Broadcom) 1, 2 Low Prole
10Gb NICs (Intel) 1, 2 Low Prole
10Gb NICs (Mellanox) 1, 2 Low Prole
10Gb NICs (QLogic) 1, 2 Low Prole
10Gb NICs (Solarare) 1, 2 Low Prole
FC8 HBA (Emulex) 1 Low Prole
96 Installing and removing system components
Card type Slot priority Form factor
FC8 HBA (QLogic) 1, 2 Low Prole
1Gb NICs (Broadcom) 1, 2 Low Prole
1Gb NICs (Intel) 1, 2 Low Prole
External RAID (Dell design) 1, 2 Low Prole
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Removing an expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed.
4 Disconnect any cables connected to the expansion card.
Step
Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.
NOTE: While removing the riser 1B, press the tabs and hold the touch point to lift the expansion card riser from the system
board.
Installing and removing system components 97
Figure 46. Removing the expansion riser 1B
Figure 47. Removing the expansion riser 1A
98 Installing and removing system components
Figure 48. Removing the expansion riser 2A
Figure 49. Removing the expansion riser 2B
Next step
Install the expansion card riser.
Related links
Installing an expansion card riser
Installing an expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable.
Installing and removing system components 99
Steps
1 If removed, install the expansion cards into the expansion card riser.
2 Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board.
NOTE: While installing riser 1B, press the tabs and hold the touch point to align the expansion card riser and the riser guide
pin on the system board.
3 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
Figure 50. Installing the expansion riser 1A
Figure 51. Installing the expansion riser 1B
100 Installing and removing system components
Figure 52. Installing the expansion riser 2A
Figure 53. Installing the expansion riser 2B
Next steps
1 Follow the procedure listed in After working inside your system.
2 Install any device drivers required for the card as described in the documentation for the card.
Related links
Installing expansion card into expansion card riser
Installing and removing system components 101
Removing an expansion card from the expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, disconnect the cables from the expansion card.
NOTE: When removing a card from the riser 1, open the PCIe card holder latch. If applicable, remove the PCIe guide and then
remove the expansion card.
Steps
1 If applicable, lift the expansion card latch(es) out of the slot.
2 Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector
on the riser.
Figure 54. Removing an expansion card from riser 1A
102 Installing and removing system components
Figure 55. Removing an expansion card from riser 1B
Figure 56. Removing an expansion card from riser 2A
Installing and removing system components 103
Figure 57. Removing an expansion card from riser 2B
3 If you are removing the card permanently, install a metal ller bracket over the empty expansion slot opening and close the expansion
card latch.
NOTE: You must install a ller bracket over an empty expansion card slot to maintain Federal Communications Commission
(FCC) certication of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and
airow inside the system.
Figure 58. Installing a ller bracket into riser 1A
104 Installing and removing system components
Figure 59. Installing a ller bracket into riser 2B
4 Insert the expansion card latch into the slot to secure the bracket.
Next step
Install expansion card into expansion card riser.
Installing an expansion card into expansion card riser
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Unpack the expansion card and prepare it for installation.
NOTE: For instructions, see the documentation accompanying the card.
NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install
the expansion card.
Steps
1 If applicable, lift the expansion card latch and remove the ller bracket.
NOTE: Store the ller bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain
Federal Communications Commission (FCC) certication of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airow inside the system.
Installing and removing system components 105
Figure 60. Removing the metal ller bracket on Riser 2B
Figure 61. Removing the metal ller bracket on Riser 1A
2 Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
3 Insert the card edge connector rmly into the expansion card connector until the card is fully seated.
4 Close the expansion card latch.
106 Installing and removing system components
Figure 62. Installing an expansion card into the expansion riser 1B
Figure 63. Installing expansion cards into the expansion riser 1A
Installing and removing system components 107
Figure 64. Installing an expansion card into the expansion riser 2A
Next steps
1 After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion
card.
2 Follow the procedure listed in After working inside your system.
3 Install any device drivers required for the card as described in the documentation for the card.
M.2 SSD module
The BOSS card is a simple RAID solution card designed specically for booting a server's operating system. The card supports up to two 6
Gbps M.2 SATA drives. The BOSS adapter card has a x8 connector using PCIe gen 2.0 x2 lanes, available only in the low-prole and half-
height form factor.
Removing the M.2 SSD module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
4 Remove the BOSS card.
NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.
Steps
1 Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.
2 Pull the M.2 SSD module away from the BOSS card.
108 Installing and removing system components
Figure 65. Removing the M.2 SSD module
1 module connector (2) 2 screws (2)
3 module (2)
Next step
Install the M.2 SSD module.
Installing the M.2 SSD module
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the M.2 SSD module connectors with the connectors on the BOSS card.
2 Align the M.2 SSD module downwards until the module is seated rmly on the card.
3 Secure the M.2 SSD module on the BOSS card with the screw.
Installing and removing system components 109
Figure 66. Installing the M.2 SSD module
1 module connector (2) 2 modules (2)
Next steps
1 Install the BOSS card.
NOTE: Installing the BOSS card is similar to installing the expansion card riser.
2 Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Optional IDSDM or vFlash card
The IDSDM/vFlash card combines the IDSDM and/or vFlash features into a single module.
NOTE: The write-protect switch is on the IDSDM/vFlash card.
Removing the MicroSD card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/
vFlash module, see the System board jumpers and connectors section.
2 Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
110 Installing and removing system components
Next steps
1 Follow the procedure listed in After working inside your system.
2 Install a MicroSD card.
Related links
Installing the micro SD card
Installing the micro SD card
Prerequisites
Follow the safety guidelines listed in Safety instructions.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: Re-install the micro SD cards into the same slots based on the labels you had marked on the cards during removal.
Steps
1 Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and insert the contact-pin end of the
card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2 Press the card into the card slot to lock it into place.
Next step
Follow the procedure listed in After working inside your system.
Removing the optional IDSDM or vFlash card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.
2 Holding the pull tab, lift the IDSDM/vFlash card out of the system.
Installing and removing system components 111
Figure 67. Removing the optional IDSDM/vFlash card
NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.
Next step
Install the optional IDSDM/vFlash card.
Related links
Removing the rear drive cage
Removing the MicroSD card
Installing optional IDSDM or vFlash card
Installing optional IDSDM or vFlash card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash, see the System board jumpers and connectors section.
2 Align IDSDM/vFlash card with the connector on the system board.
3 Push IDSDM/vFlash card until it is rmly seated on the system board.
112 Installing and removing system components
Figure 68. Installing optional IDSDM/vFlash card
Next steps
1 Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the micro SD card
Installing the rear drive cage
Network daughter card
The network daughter card (NDC) is a small, removable mezzanine card, which provides the exibility of selecting dierent network
connectivity options.
Removing the network daughter card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the expansion card riser 2 or the rear drive cage, depending on the conguration of your system.
Steps
1 Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board.
2 Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board.
Installing and removing system components 113
3 Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.
Figure 69. Removing the network daughter card
Next step
Install the NDC.
Related links
Removing an expansion card riser
Installing the network daughter card
Installing the network daughter card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Orient the NDC so that the Ethernet connectors t through the slot in the chassis.
2 Align the captive screws at the back-end of the card with the screw holes on the system board.
3 Press the touch points on the card until the card connector is rmly seated on the system board connector.
4 Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board.
114 Installing and removing system components
Figure 70. Installing the network daughter card
Next steps
1 Install the expansion card riser 2 or the rear drive cage, depending on the conguration of your system.
2 Follow the procedure listed in After working inside your system.
Related links
Installing an expansion card riser
Integrated storage controller card
Your system includes a dedicated expansion card slot on the system board for the primary storage controller card. The storage controller
card provides the storage subsystem for internal hard drives of your system. The controller supports SAS and SATA hard drives and also
enables you to set up the hard drives in RAID congurations as supported by the version of the storage controller.
Removing the integrated storage controller card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
Steps
1 Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the connector on the system
board.
2 Lift the integrated storage controller cable to disconnect it from the connector on the system board.
Installing and removing system components 115
Figure 71. Removing the integrated storage controller cable
3 Lift one end of the card and angle it to disengage the card from the card holder on the system board.
4 Lift the card out of the system.
Figure 72. Removing the integrated storage controller card
116 Installing and removing system components
Next step
Install the integrated storage controller card.
Installing the integrated storage controller card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board.
2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system
board.
NOTE: Ensure that the slots on the system board align with the screw holes on the integrated storage controller card
connector.
Figure 73. Installing the integrated storage controller card
3 Route the integrated storage controller card cable along the wall of the system.
4 Align the screws on the integrated storage controller card cable with the screw holes on the connector.
5 Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the card connector on the
system board.
Installing and removing system components 117
Figure 74. Installing the integrated storage controller card cable
Next steps
1 Install the air shroud.
2 Follow the procedure listed in After working inside your system.
Drives
Drives are supplied in hot swappable drive carriers that t in the drive slots.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is congured correctly.
CAUTION: Do not turn o or restart your system while a drive is being formatted. Doing so can cause a drive failure.
When you format a drive, allow enough time for the formatting to complete. Be aware that high-capacity drives can take a long time to
format.
Removing a drive blank
The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
118 Installing and removing system components
Step
Press the release button, and slide the drive blank out of the drive slot.
Figure 75. Removing a drive blank
Next steps
• Follow the procedure listed in After working inside your system.
• Install a drive or a drive blank.
Related links
Removing the front bezel
Installing a drive blank
Installing a drive blank
The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Figure 76. Installing a drive blank
Next step
If removed, install the front bezel.
Installing and removing system components 119
Related links
Installing the front bezel
Removing a drive carrier
Prerequisites
1 Follow the safety guidelines listed in .
2 If applicable, remove the front bezel.
3 Using the management software, prepare the drive for removal.
If the drive is online, the green activity or fault indicator ashes while the drive is turning o. When the drive indicators are o, the
drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is congured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation
supplied with your operating system.
Steps
1 Press the release button to open the drive carrier release handle.
2 Holding the handle, slide the drive carrier out of the drive slot.
Figure 77. Removing a drive carrier
Next steps
1 Follow the procedure listed in After working inside your system.
2 Install a drive carrier.
3 If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling.
Related links
Removing the front bezel
Installing a drive carrier
120 Installing and removing system components
Installing a drive carrier
Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is congured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to
lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically
begins to rebuild. Ensure that the replacement hard drive is blank or contains data that you wish to overwrite. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
1 Follow the safety guidelines listed in .
2 If applicable, remove the drive blank.
Steps
1 Press the release button on the front of the drive carrier to open the release handle.
2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3 Close the drive carrier release handle to lock the drive in place.
Figure 78. Installing a drive carrier
Next step
If applicable, install the front bezel.
Related links
Installing the front bezel
Installing and removing system components 121
Removing the drive from the drive carrier
Prerequisite
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Steps
1 Using Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2 Lift the drive out of the drive carrier.
Figure 79. Removing the drive from the drive carrier
Next step
If applicable, install the drive into the drive carrier.
Related links
Installing a drive into the drive carrier
Installing a drive into the drive carrier
Prerequisite
CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
Steps
1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2 Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is ush with the back of the drive carrier.
3 Using the Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
122 Installing and removing system components
Figure 80. Installing a drive into the drive carrier
Backplane
Depending on your system conguration, the drive backplanes supported in PowerEdge R640 are listed here:
Table 46. Supported backplane options for PowerEdge R640 systems
System Supported drives options
PowerEdge R640
2.5 inch (x8) SAS, SATA, or NVMe backplane
2.5 inch (x10) SAS, SATA, or NVMe backplane
2.5 inch (x10) SAS, SATA, or NVMe backplane and 2.5 inch (x2)
SAS or SATA backplane (back)
3.5 inch (x4) SAS or SATA backplane
NOTE: Mixing of 2.5 inch 10K or 15K SAS drives with 2.5 inch 7.2K SATA or Nearline SAS drives on the same backplane is not
supported. You can mix solid state drives with hard drives on the same backplane.
Figure 81. 4 X 3.5 drive backplane
1release tab (2) 2 SAS cable A connector
3 SAS cable B connector 4 backplane signal cable connector
Installing and removing system components 123
Figure 82. 8 X 2.5 drive backplane
1 release tab (2) 2 SAS cable A connector
3 backplane signal cable connector 4 backplane
5 SAS cable B connector 6 power cable connector
Figure 83. 10 X 2.5 drive backplane
1 release tab (2) 2 NVMe cable connector
3 NVMe cable connector 4 NVMe cable connector
5 NVMe cable connector 6 power cable connector
7 NVMe cable connector 8 backplane to expander board cable connector
9 backplane to expander board cable connector
Removing the backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them
in the same location.
NOTE: The procedure to remove the backplane is similar for all backplane congurations.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
4 Remove the backplane cover.
5 Remove all drives from the hard-drive slots from the front of the system.
6 Disconnect all the cables from the backplane.
Step
Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.
NOTE: If your backplane has an expander board, then loosen the screws on the expander board before you remove the
backplane.
124 Installing and removing system components
Figure 84. Removing backplane
Next step
Install the backplane.
Related links
Removing the air shroud
Removing the backplane cover
Removing a drive carrier
Installing the backplane
Installing the backplane
Prerequisite
Follow the safety guidelines listed in Safety instructions.
NOTE: The procedure to install the backplane is similar for all backplane congurations.
Steps
1 Use the hooks on the system as guides to align the slots on the backplane with the guides on the system.
2 Lower the drive backplane until the blue release tabs snap into place.
NOTE: If you are installing a backplane with an expander board, then tighten the captive screws after installing the
backplane.
Installing and removing system components 125
Figure 85. Installing the backplane
Next steps
1 Connect all the cables to the backplane.
2 Install all the drives.
3 Install the backplane cover.
4 Install the air shroud.
5 Follow the procedure listed in After working inside your system.
Related links
Installing a drive carrier
Installing the backplane cover
Installing the air shroud
Removing the 2.5 inch drive rear backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the
backplane.
CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace them in
the same locations.
1Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove all the drives from the rear drive cage.
4 Disconnect all the cables from the backplane.
5 Remove the rear drive cage
126 Installing and removing system components
Steps
1 Using Phillips #2 screwdriver, remove the screws that secure the drive backplane to the rear drive cage.
2 Disengage the backplane from the hooks on the rear drive cage, and remove it from the rear drive cage.
Figure 86. Removing the 2.5 inch drive rear backplane
Figure 87. 2 X 2.5 rear drive backplane
1power connector 2 backplane signal connector
3 SAS cable connector 4 NVMe cable connector
Next step
Install the 2.5 inch drive rear backplane.
Related links
Removing the drive from the drive carrier
Removing the rear drive cage
Installing the 2.5 inch drive rear backplane
Installing the 2.5 inch drive rear backplane
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Installing and removing system components 127
Steps
1 Use the hooks on the rear drive cage as guides to align the drive backplane.
2 Lower the backplane into the system until it is rmly seated.
3 Using Phillips #2 screwdriver, replace the screws to secure the backplane to the rear drive cage.
Figure 88. Installing the 2.5 inch drive rear backplane
Next steps
1 Install the rear drive cage.
2 Install all the drives.
3 Connect all the cables to the backplane.
4 Follow the procedure listed in After working inside your system.
Related links
Installing the rear drive cage
Installing a drive into the drive carrier
128 Installing and removing system components
Cable routing
Figure 89. Cable routing - 10 x 2.5 hard drive backplane and 2 x 2.5 rear hard drive backplane with mini PERC
1backplane 2 backplane expander
3 backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4 cable routing clip
5 backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6 backplane expander power cable
7 SAS cable (SAS A1 and SAS B1) 8 SAS cable (SAS A0 and SAS B0)
9 rear backplane power cable(Rear BP: J_BP_BPO to MB:
J_BP_PWR_A1) 10 rear backplane signal cable (Rear BP: J_BP_SIG0 to MB:
J_BP_SIG1)
11 rear backplane 12 PCIe expansion card
13 PCIe cable 14 mini PERC card
15 system board 16 SAS cable (BP: MiniSAS HD A2 to MB: J_SAS_1)
17 SAS cable (BP: BP SAS A0, BP SAS B0 to MP: J_STORAGE1) 18 cable routing clip
Installing and removing system components 129
Figure 90. Cable routing - 10 x 2.5 hard drive backplane with mini PERC
1backplane 2 backplane expander
3 backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4 cable routing clip
5 backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6 backplane expander power cable(BP: J_BP_PWR_A to MB:
J_BP1)
7 SAS cable (SAS A1 and SAS B1) 8 SAS cable (SAS A0 and SAS B0)
9 mini PERC card 10 system board
11 SAS cable(BP: BP SAS A0, BP SAS B0 to MP: J_STORAGE1) 12 cable routing clip
130 Installing and removing system components
Figure 91. Cable routing - 4 x 3.5 hard drive backplane with mini PERC
1hard drive backplane 2 cable routing clip
3 system board 4 backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1)
5 backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6 mini PERC card
7 SAS cable(BP: J_SAS_A to MB: J_STORAGE1) 8 cable routing clip
Installing and removing system components 131
Figure 92. Cable routing - 8 x 2.5 hard drive backplane with mini PERC
1hard drive backplane 2 cable routing clip
3 backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4 backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1)
5 mini PERC card 6 system board
7 SAS cable(BP: J_SAS_A to MP: J_STORAGE1) 8 cable routing clip
132 Installing and removing system components
Figure 93. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA
1hard drive backplane 2 cable routing clip
3 backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4 backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1)
5 system board 6 SATA cable(BP: J_SAS_A0, J_SAS_B0 to MB: SATA_A,
SATA_B)
7 cable routing clip
SAS expander card
Removing the SAS expander card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the cooling shroud.
4 Remove the cooling fan assembly.
5 Remove the backplane cover.
6 Disconnect the SAS cables from the SAS expander card.
Steps
1 Using Philips #2 screwdriver, loosen the screws that secure the SAS expander card to the expander card tray.
2 Pull the SAS expander card to disengage the connectors on SAS expander from the SAS connectors on backplane.
Installing and removing system components 133
Figure 94. Removing the SAS expander card
Next step
Install the SAS expander card.
Related links
Removing the air shroud
Removing a cooling fan
Removing the backplane cover
Installing the SAS expander card
Installing the SAS expander card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the slots on the SAS expander card with the standos on the expander card tray.
2 Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane.
3 Using Philips #2 screwdriver, tighten the screws to secure the SAS expander card to the expander card tray.
134 Installing and removing system components
Figure 95. Installing the SAS expander card
Next steps
1 Connect the SAS cables to the SAS expander card.
2 Install the backplane cover.
3 Install the cooling fan assembly.
4 Install the cooling shroud.
5 Follow the procedure listed in After working inside your system.
Related links
Installing the backplane cover
Installing a cooling fan
Installing the air shroud
Rear drive cage
The rear drive cage supports up to two 2.5 inch drives.
Removing the rear drive cage
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove all the drives.
4 Disconnect all the cables from the rear drive backplane.
Installing and removing system components 135
Steps
1 Using Phillips #2 screwdriver, loosen the screws that secure the drive cage to the system.
2 Pull and hold the screws to lift the drive cage away from the system.
Figure 96. Removing the rear drive cage
Next step
Install the rear drive cage.
Related links
Removing a drive carrier
Installing the rear drive cage
Installing the rear drive cage
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the screws on the drive cage with the screw holes on the system chassis.
2 Lower the drive cage into the system until it is rmly seated and the screws locks into place.
3 Using Phillips #2 screwdriver, tighten the screws.
136 Installing and removing system components
Figure 97. Installing the rear drive cage
Next steps
1 Reconnect all the disconnected cables to the rear drive backplane.
2 Install all the drives.
3 Follow the procedure listed in After working inside your system.
Related links
Installing a drive carrier
System battery
The system battery is used for low-level system functions such as powering the real-time and date settings of the system.
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, disconnect the power or data cables from expansion card(s) in the expansion card riser 1A.
4 Remove the low prole or full height X1 expansion card riser 1A.
Steps
1 Locate the battery socket. For more information, see the System board jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
2 Use a plastic scribe to pry out the system battery.
Installing and removing system components 137
Figure 98. Removing the system battery
3 To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Figure 99. Installing the system battery
Next steps
1 Install the expansion card riser 1A.
2 If applicable, connect the cables to the expansion card(s) in the expansion card riser 1A.
3 Follow the procedure listed in After working inside your system.
4 While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
5 Enter the correct time and date in the System Setup Time and Date elds.
6 Exit the System Setup.
Related links
Removing an expansion card riser
Installing an expansion card riser
USB module
An additional USB port can be added to the front of the system. Depending on the conguration of your system, you can add either a USB
3.0 or USB 2.0 module. The USB module cable connects to the internal USB port on the system board.
Removing the USB module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the backplane cover.
4 Remove the air shroud.
138 Installing and removing system components
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables
properly when you replace them to prevent them from being pinched or crimped.
NOTE: The procedure to remove the USB 3.0 and USB 2.0 modules is similar.
Steps
1 Disconnect the USB cable from the USB connector on the system board. For more information, see the System board jumpers and
connecters section.
2 Using Phillips #1 screwdriver, remove the screws on the USB module.
3 Slide the module out of the system until it is free of the USB module slot on the front panel.
Figure 100. Removing the USB module
Next step
Install the USB module.
Related links
Removing the backplane cover
Removing the air shroud
Installing the USB module
Installing the USB module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar.
Steps
1 Route the USB cable on the USB module, through the USB slot on the front panel.
2 Insert the USB module into the slot on the front panel.
3 Align the screw on the module with the screw hole on the system.
4 Using the Phillips #1 screwdriver, replace the screw to secure the module to the system.
Installing and removing system components 139
5 Route the USB cable and connect it to the USB connector on the system board. For more information, see the System board jumpers
and connecters section.
Figure 101. Installing the USB module
Next steps
1 Install the air shroud.
2 Install the backplane cover.
3 Follow the procedure listed in After working inside your system.
Related links
Installing the air shroud
Installing the backplane cover
Optional internal USB memory key
An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. To boot from
the USB memory key, congure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in
System Setup.
An optional USB memory key can be installed in the internal USB 3.0 port.
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
For congurations that support USB 3.0 module, the USB 3.0 module cable connects to the internal USB port on the system board. In this
scenario, the default internal USB port is available under the backplane cover. The position of the default internal USB port may vary
depending on the conguration of your system.
140 Installing and removing system components
Replacing optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory
key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the USB port or USB memory key on the system board.
To locate the USB port, see the Internal USB memory key (optional) section.
2 If installed, remove the USB memory key from the USB port.
3 Insert the replacement USB memory key into the USB port.
Next steps
1 Follow the procedure listed in After working inside your system.
2 While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Optical drive (optional)
Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical
disc readers and optical disc writers.
Removing the optical drive
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If applicable, remove the front bezel.
4 Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system and drive. Route these
cables properly when you replace them to prevent them from being pinched or crimped.
Steps
1 Press the release tab to release the optical drive.
2 Slide the optical drive out of the system until it is out of the optical drive slot.
3 If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as
the optical drive.
Next step
Install an optical drive.
Related links
Installing the optical drive
Installing and removing system components 141
Installing the optical drive
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the optical drive with the optical drive slot on the front of the system.
2 Slide in the optical drive until the release tab snaps into place.
Figure 102. Installing the optical drive
Next steps
1 Connect the power and data cables to the connector on the optical drive and the connector on the system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.
2 Follow the procedure listed in After working inside your system.
Power supply units
The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Your system supports one of the following:
• Two 1600 W, 1100 W, 750 W, or 495 W AC PSUs
• Two 1100 W DC PSUs
• Two 1100 W or 750 W Mixed Mode HVDC PSUs
NOTE: For more information, see the Technical specications section.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have
the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
142 Installing and removing system components
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is
congured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is
disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to
maximize eciency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
Hot spare feature
Your system supports the hot spare feature that signicantly reduces the power overhead associated with power supply unit (PSU)
redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the system load, thus operating at higher eciency. The PSU in the sleep state monitors output voltage of the active PSU. If the output
voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more ecient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
The default PSU settings are as follows:
• If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active
state.
• If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep
state.
You can congure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at
Dell.com/idracmanuals.
Removing a power supply unit blank
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Step
If you are installing a second PSU, remove the PSU blank in the bay by pulling the blank outward.
CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant
conguration. Remove the PSU blank only if you are installing a second PSU.
Figure 103. Removing a power supply unit blank
Next step
Install the second PSU.
Related links
Installing a power supply unit blank
Installing and removing system components 143
Installing a power supply unit blank
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Install the power supply unit (PSU) blank only in the second PSU bay.
Step
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Figure 104. Installing a power supply unit blank
Next step
Follow the procedure listed in After working inside your system.
Removing a power supply unit
The procedure for removing AC and DC PSUs is identical.
Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and
replace only one PSU at a time in a system that is powered on.
1 Follow the safety guidelines listed in Safety instructions.
2 Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the
strap on the PSU handle.
3 Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at Dell.com/poweredgemanuals.
Step
Press the orange release latch and slide the PSU out of the system by using the PSU handle.
144 Installing and removing system components
Figure 105. Removing a power supply unit
Next step
Install the PSU or the PSU blank.
Related links
Installing a power supply unit
Installing a power supply unit blank
Installing a power supply unit
The procedure for installing AC and DC PSUs is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Installing and removing system components 145
Figure 106. Installing a power supply unit
Next steps
1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at Dell.com/poweredgemanuals.
2 Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the PSU
and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is
discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU is
functioning properly.
Removing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: The system needs one PSU for normal operation. On power-redundant systems, remove and replace only one PSU at
a time in a system that is powered on.
1Follow the safety guidelines listed in Safety instructions.
2 Disconnect the power wires from the power source and the connector from the PSU you intend to remove.
3 Disconnect the safety ground wire.
4 Unlatch and lift the optional cable management arm if it interferes with PSU removal. For information about the cable management
arm, see the system’s rack documentation at Dell.com/poweredgemanuals.
Step
Press the release latch and slide the PSU out of the system by using the PSU handle.
Next step
Install the DC PSU.
146 Installing and removing system components
Installing DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
1 Follow the safety guidelines listed in Safety instructions.
2 For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Next steps
1 If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at Dell.com/poweredgemanuals.
2 Connect the safety ground wire.
3 Install the DC power connector in the PSU.
CAUTION: When connecting the power wires, ensure that you secure the wires with the strap to the PSU handle.
4 Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the PSU
and determine its status. The PSU status indicator turns green to signify that the PSU is functioning properly.
Wiring instructions for a DC power supply unit
Your system supports up to two –(48–60) V DC power supply units (PSUs).
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specied, use only 10 American Wire Gauge (AWG) wire rated
minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50
A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably
grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is eciently secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the eld wiring.
Input requirements
• Supply voltage: –(48–60) V DC
• Current consumption: 32 A (maximum)
Installing and removing system components 147
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
• One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).
Assembling and connecting safety ground wire
Prerequisite
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1 Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175 inch) of copper wire.
2 Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue terminal (Jeeson Terminals Inc., R5-4SA
or equivalent) to the green and yellow wire (safety ground wire).
3 Connect the safety ground wire to the grounding post on the back of the system by using a #6-32 nut equipped with a locking
washer.
Assembling DC input power wires
Prerequisite
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1 Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch) of copper wire.
WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system.
2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a Phillips
#2 screwdriver.
WARNING: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber
cap before inserting the mating connector into the power supply.
3 Rotate the rubber cap clockwise to x it over the captive screws.
148 Installing and removing system components
4 Insert the mating connector into the power supply.
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with dierent connectors used to connect
dierent components or peripherals of the system. A system board provides the electrical connections to the components in the system to
communicate.
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed,
it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the following:
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
a Air shroud
b All expansion cards and risers
c Integrated storage controller card
d vFlash/IDSDM module
e Internal USB key (if installed)
f USB 3.0 module (if installed)
g Processors and heat sink modules
h Processors blanks (if installed)
CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover
the processor socket with the processor dust cover.
i Memory modules and memory module blanks
j Network daughter card
Steps
1 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the chassis.
2 Holding the post, lift the blue release pin, and slide the system board toward the front of the system to disengage the connectors from
the slots on the chassis.
3 Incline the system board at an angle, and lift the system board out of the chassis.
Installing and removing system components 149
Figure 107. Removing the system board
Next step
Install the system board.
Related links
Removing the air shroud
Removing a power supply unit
Removing the optional IDSDM or vFlash card
Replacing optional internal USB memory key
Removing a processor and heat sink module
Installing the system board
Installing the system board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.
2 Holding the post and release pin, incline the system board, and lower the system board into the chassis.
3 Slide the system board toward the back of the system until the release pin clicks into place.
150 Installing and removing system components
Figure 108. Installing the system board
Next steps
1 Replace the following:
a Install the Trusted Platform Module (TPM).
b Integrated storage controller card
c Internal USB key (if applicable)
d USB 3.0 module (if applicable)
e IDSDM/vFlash module card
f All expansion cards and risers
g Processors and heat sink modules
h Processors blanks (if applicable)
i Memory modules and memory module blanks
j Network daughter card
k Air shroud
2 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing
bracket.
3 Follow the procedure listed in After working inside your system.
4 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the Restoring the Service Tag by using the
Easy Restore feature section.
b If the Service Tag is not backed up in the backup ash device, enter the Service Tag manually. For more information, see the
Restoring the Service Tag by using the Easy Restore feature section.
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section.
5 Import your new or existing iDRAC Enterprise license.
For more information, see iDRAC User's Guide, at Dell.com/idracmanuals.
Installing and removing system components 151
Related links
Upgrading the Trusted Platform Module
Installing the USB module
Installing optional IDSDM or vFlash card
Installing a processor and heat sink module
Installing the network daughter card
Installing a cooling fan
Installing the air shroud
Installing a power supply unit
Restoring the Service Tag by using the Easy Restore feature
By using the Easy Restore feature, you can restore your Service Tag, license, UEFI conguration, and the system conguration data after
replacing the system board. All data is automatically backed up in a backup ash device. If BIOS detects a new system board and the
Service Tag in the backup ash device, BIOS prompts the user to restore the backup information.
1 Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup ash device, BIOS displays the Service Tag, the
status of the license, and the UEFI Diagnostics version.
2 Perform one of the following steps:
• Press Y to restore the Service Tag, license, and diagnostics information.
• Press N to navigate to the Dell Lifecycle Controller based restore options.
• Press F10 to restore data from a previously created Hardware Server Prole.
After the restore process is complete, BIOS prompts to restore the system conguration data.
3 Perform one of the following steps:
• Press Y to restore the system conguration data.
• Press N to use the default conguration settings.
After the restore process is complete, the system restarts.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1 Turn on the system.
2 Press F2 to enter System Setup.
3 Click Service Tag Settings.
4 Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag eld is empty. Ensure that you enter the correct Service
Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click OK.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
Software can use a TPM to authenticate hardware devices. Because each TPM chip has a unique and secret RSA key which is embedded
during the manufacture of the TPM, it is capable of performing platform authentication operation.
152 Installing and removing system components
Upgrading the Trusted Platform Module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS rmware on your system.
• Ensure that the BIOS is congured to enable UEFI boot mode.
About this task
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Work with the customer to create and safely store this recovery key. When
replacing this system board, you must supply the recovery key when you restart your system or program before you can access
the encrypted data on your hard drives.
CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specic system board. Any attempt to
remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on
another system board.
Related links
Installing the system board
Removing the TPM
1 Locate the TPM connector on the system board.
2 Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3 Slide the TPM module out from its connector.
4 Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5 Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1 To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3 Press the plastic rivet until the rivet snaps into place.
Installing and removing system components 153
Figure 109. Installing the TPM
Next steps
1 Install the system board.
2 Follow the procedure listed in After working inside your system.
Initializing TPM for BitLocker users
Initialize the TPM.
For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for TXT users
1 While booting your system, press F2 to enter System Setup.
2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3 From the TPM Security option, select On with Pre-boot Measurements.
4 From the TPM Command option, select Activate.
5 Save the settings.
6 Restart your system.
7 Enter System Setup again.
8 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9 From the Intel TXT option, select On.
Control panel
A control panel allows you to manually control the inputs to the server.
Your system supports:
• Left control panel: Left control panel contains status LEDs, system ID button, and iDRAC Quick Sync 2 (optional).
• Right control panel: Right control panel contains power button, USB 2.0 ports,, micro USB for iDRAC Direct, and status LED for iDRAC
Direct.
154 Installing and removing system components
Removing the left control panel
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the air shroud.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
4 For ease of removal of the left control panel, remove the cooling fan #1 to access the cable latch.
Steps
1 Pull the cable latch and disconnect the control panel cable from the system board connector.
2 Using Phillips #1 screwdriver, remove the screws that secure the cable cover.
Figure 110. Removing the cable cover
3 Using Phillips #1 screwdriver, remove the screws that connect the control panel to the system.
Figure 111. Removing left control panel
4 Holding the control panel by its sides, remove the control panel away from the system.
Next step
Install the left control panel.
Installing and removing system components 155
Related links
Removing the air shroud
Installing the left control panel
Installing the left control panel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Route the control panel cable through the side wall of the system.
2 Align the left control panel assembly with the control panel slot on the system and attach the control panel assembly to the system.
3 Connect the control panel cable to the system board connector and secure it using cable latch.
4 Using Phillips #1 screwdriver, install the screws that secure the control panel to the system.
Figure 112. Installing the left control panel
5 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 113. Installing the cable cover
Next steps
1 Install the air shroud.
2 If applicable, install the cooling fan #1.
3 Follow the procedure listed in After working inside your system.
156 Installing and removing system components
Related links
Installing the air shroud
Installing a cooling fan
Removing the right control panel
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route the
cables properly when you replace them to prevent the cables from being pinched or crimped.
3 For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch.
Steps
1 Lift the cable latch and disconnect the control panel cable from the connector on the system board.
2 Using Phillips #1 screwdriver, remove the screws that secure the cable cover to the system.
Figure 114. Removing the cable cover
3 Using Phillips #1 screwdriver, remove the screw that secures the control panel to the system.
Installing and removing system components 157
Figure 115. Removing right control panel
4 Holding by the sides, remove the right control panel away from the system.
5 Holding the control panel by its sides, remove the control panel away from the system.
Next step
Install the right control panel.
Related links
Installing the right control panel
Installing the right control panel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Route the control panel cable through the side wall of the system.
2 Align the right control panel assembly with the control panel slot on the system.
3 Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place.
4 Using Phillips #1 screwdriver, install the screw that secures the control panel to the system.
158 Installing and removing system components
Figure 116. Installing the right control panel
5 Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 117. Installing the cable cover
Next steps
1 If applicable, install the cooling fan #8.
2 Follow the procedure listed in After working inside your system.
Installing and removing system components 159
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to x
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot
Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
1 When the system is booting, press F11.
2 Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3 Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
1 As the system boots, press F10.
2 Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
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160 Using system diagnostics
System diagnostic controls
Menu Description
Conguration Displays the conguration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
Using system diagnostics 161
Jumpers and connectors
This topic provides specic information about the jumpers. It also provides some basic information about jumpers and switches and
describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup
passwords. You must know the connectors on the system board to install components and cables correctly.
Topics:
• System board jumper settings
• System board jumpers and connectors
• Disabling forgotten password
System board jumper settings
For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Table 47. System board jumper settings
Jumper Setting Description
PWRD_EN The BIOS password feature is enabled.
The BIOS password feature is disabled. iDRAC local access is
unlocked at next AC power cycle. iDRAC password reset is enabled
in F2 iDRAC settings menu.
NVRAM_CLR The BIOS conguration settings are retained at system boot.
The BIOS conguration settings are cleared at system boot.
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162 Jumpers and connectors
System board jumpers and connectors
Figure 118. System board jumpers and connectors
Table 48. System board jumpers and connectors
Item Connector Description
1. P_RG1_CP Right panel connector
2. J_WS_PWRBTN Power button connector
3. J_INTRUSION_DET1 Intrusion switch connector
4. J_FAN1U_2 Cooling fan connector
5. CPU2 Processor socket 2
6. J_BATT_SIG Battery signal connector
7. J_BATT_PWR Battery power connector
Jumpers and connectors 163
Item Connector Description
8. CP Left control panel connector
9. B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets
10. J_ODD Optical drive connector
11 J_BP_SIG1 Backplane signal connector 1
12 J_BP1 Backplane connector 1
13 J_BP2 Backplane connector 2
14 J_STORAGE_M4 SAS connector 4
15 J_STORAGE_M3 SAS connector 3
16 J_STORAGE_M2 SAS connector 2
17 J_STORAGE_M1 SAS connector 1
18 J_SATA_C SATA connector
19 J_USB_INT Internal USB port
20 J_IDSDM_vFLASH IDSDM/vFlash module connector
21 J_RISER2 Riser 2 connector
22 J_NDC Network Daughter Card connector
23 J1 SATA connector
24 J_SATA_B SATA connector
25 J_SATA_A SATA connector
26 J_BP_SIG0 Backplane signal connector 0
27 J_BPO Backplane power connector
28 J_R1_SS82_2 Riser 1 connector
29 J_TPM_MODULE1 TPM module connector
30 BATTERY Battery connector
31 NVRAM_CLR Clear NVRAM
32 PWRD_EN Reset BIOS password
33 J_VGA VGA connector
34 J_STORAGE1 Mini PERC controller connector
35 J_USB_INT1 USB connector
36 CPU1 Processor socket 1
37 A6, A12, A5, A11, A4, A10, A7, A1, A8, A2, A9, A3 Memory module sockets
164 Jumpers and connectors
Disabling forgotten password
The software security features of the system include a system password and a setup password. The password jumper enables or disables
password features and clears any password(s) currently in use.
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
4 Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a
new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new
password(s) the next time it boots.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7 Remove the system cover.
8 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
9 Install the system cover.
10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11 Assign a new system and/or setup password.
Jumpers and connectors 165
Getting help
Topics:
• Receiving automated support with SupportAssist
• Contacting Dell
• Documentation feedback
• Accessing system information by using QRL
Receiving automated support with SupportAssist
Dell SupportAssist is an optional Dell Services oering that automates technical support for your Dell server, storage, and networking
devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benets:
•Automated issue detection — SupportAssist monitors your Dell devices and automatically detects hardware issues, both proactively
and predictively.
•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell Technical Support.
•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
•Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benets vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to Dell.com/SupportAssist.
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can nd
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
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166 Getting help
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and click Send Feedback to send your
feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system. The QRL is located on the
top of the system cover and provides access to generic information about your system. If you want to access information specic to the
system service tag, such as conguration and warranty, you can access QR code located on the system Information tag.
Prerequisites
Ensure that your smart phone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specic product or
2 Use your smart phone or tablet to scan the model-specic Quick Resource (QR) code on your PowerEdge system or in the Quick
Resource Locator section.
Quick Resource Locator for R640
Figure 119. Quick Resource Locator for PowerEdge R640
Getting help 167