Table of Contents
- Dell EMC PowerEdge R640 Installation and Service Manual
- Dell EMC PowerEdge R640 overview
- Documentation resources
- Technical specifications
- System dimensions
- Chassis weight
- Processor specifications
- Supported operating systems
- Cooling fan specifications
- PSU specifications
- System battery specifications
- Expansion bus specifications
- Memory specifications
- Storage controller specifications
- Drives
- Ports and connectors specifications
- Environmental specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Options to manage the pre-operating system applications
- System Setup
- Viewing System Setup
- System Setup details
- System BIOS
- Viewing System BIOS
- System BIOS Settings details
- System Information
- Viewing System Information
- System Information details
- Memory Settings
- Viewing Memory Settings
- Memory Settings details
- Processor Settings
- Viewing Processor Settings
- Processor Settings details
- SATA Settings
- Viewing SATA Settings
- SATA Settings details
- NVMe Settings
- Viewing NVMe Settings
- NVMe Settings details
- Boot Settings
- Viewing Boot Settings
- Boot Settings details
- Choosing system boot mode
- Changing boot order
- Network Settings
- Viewing Network Settings
- Network Settings screen details
- Integrated Devices
- Viewing Integrated Devices
- Integrated Devices details
- Serial Communication
- Viewing Serial Communication
- Serial Communication details
- System Profile Settings
- Viewing System Profile Settings
- System Profile Settings details
- System Security
- Viewing System Security
- System Security Settings details
- Creating a system and setup password
- Using your system password to secure the system
- Deleting or changing system and setup password
- Operating with setup password enabled
- Redundant OS Control
- Viewing Redundant OS Control
- Redundant OS Control screen details
- Miscellaneous Settings
- Viewing Miscellaneous Settings
- Miscellaneous Settings details
- iDRAC Settings utility
- Device Settings
- Dell Lifecycle Controller
- Boot Manager
- PXE boot
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- Optional front bezel
- System cover
- Drives
- Backplane cover
- Inside the system
- Air shroud
- Cooling fans
- System memory
- NVDIMM-N battery
- Processors and heat sinks
- Expansion cards and expansion card risers
- M.2 SSD module
- Optional IDSDM or vFlash module
- Optional IDSDM or vFlash module
- Network daughter card
- Integrated storage controller card
- Backplane
- Cable routing
- SAS expander card
- Rear drive cage
- System battery
- USB module
- VGA module
- Optional internal USB memory key
- Optical drive (optional)
- Power supply units
- System board
- Trusted Platform Module
- Control panel
- System diagnostics
- Jumpers and connectors
- Getting help
DELL R640 + Windows Server 2019 Datacenter User Manual
Displayed below is the user manual for R640 + Windows Server 2019 Datacenter by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001
July 2020
Rev. A09
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Chapter 1: Dell EMC PowerEdge R640 overview................................................................................ 8
Supported configurations for PowerEdge R640...............................................................................................................8
Front view of the system....................................................................................................................................................10
Left control panel view.................................................................................................................................................. 13
Right control panel view................................................................................................................................................16
Back view of the system..................................................................................................................................................... 17
NIC indicator codes.......................................................................................................................................................20
Power supply unit indicator codes............................................................................................................................... 21
Drive indicator codes...........................................................................................................................................................23
LCD panel............................................................................................................................................................................. 23
Viewing Home screen................................................................................................................................................... 24
Setup menu.................................................................................................................................................................... 24
View menu......................................................................................................................................................................25
Locating the Service Tag of your system........................................................................................................................ 25
System information label.................................................................................................................................................... 26
Chapter 2: Documentation resources..............................................................................................29
Chapter 3: Technical specifications.................................................................................................31
System dimensions...............................................................................................................................................................31
Chassis weight.....................................................................................................................................................................32
Processor specifications.....................................................................................................................................................32
Supported operating systems............................................................................................................................................32
Cooling fan specifications...................................................................................................................................................32
PSU specifications...............................................................................................................................................................33
System battery specifications............................................................................................................................................33
Expansion bus specifications..............................................................................................................................................33
Memory specifications........................................................................................................................................................34
Storage controller specifications.......................................................................................................................................34
Drives.................................................................................................................................................................................... 35
Hard drive specifications.............................................................................................................................................. 35
Optical drive................................................................................................................................................................... 35
Ports and connectors specifications.................................................................................................................................35
USB ports....................................................................................................................................................................... 35
NIC ports........................................................................................................................................................................ 36
Serial port....................................................................................................................................................................... 36
VGA ports.......................................................................................................................................................................36
IDSDM or vFlash card................................................................................................................................................... 37
Environmental specifications..............................................................................................................................................37
Standard operating temperature.................................................................................................................................38
Expanded operating temperature................................................................................................................................38
Particulate and gaseous contamination specifications..............................................................................................41
Chapter 4: Initial system setup and configuration............................................................................ 43
Contents
Contents 3
Setting up your system.......................................................................................................................................................43
iDRAC configuration............................................................................................................................................................43
Options to set up iDRAC IP address........................................................................................................................... 43
Log in to iDRAC..............................................................................................................................................................44
Options to install the operating system............................................................................................................................44
Methods to download firmware and drivers.............................................................................................................. 44
Downloading drivers and firmware..............................................................................................................................45
Chapter 5: Pre-operating system management applications............................................................. 46
Options to manage the pre-operating system applications...........................................................................................46
System Setup.......................................................................................................................................................................46
Viewing System Setup..................................................................................................................................................46
System Setup details.....................................................................................................................................................47
System BIOS.................................................................................................................................................................. 47
iDRAC Settings utility....................................................................................................................................................69
Device Settings..............................................................................................................................................................69
Dell Lifecycle Controller......................................................................................................................................................69
Embedded system management.................................................................................................................................69
Boot Manager...................................................................................................................................................................... 70
Viewing Boot Manager..................................................................................................................................................70
Boot Manager main menu............................................................................................................................................ 70
One-shot UEFI boot menu........................................................................................................................................... 70
System Utilities.............................................................................................................................................................. 70
PXE boot...............................................................................................................................................................................70
Chapter 6: Installing and removing system components ................................................................... 71
Safety instructions............................................................................................................................................................... 71
Before working inside your system....................................................................................................................................72
After working inside your system...................................................................................................................................... 72
Recommended tools............................................................................................................................................................72
Optional front bezel.............................................................................................................................................................73
Removing the front bezel............................................................................................................................................. 73
Installing the front bezel................................................................................................................................................73
System cover....................................................................................................................................................................... 74
Removing the system cover.........................................................................................................................................74
Installing the system cover...........................................................................................................................................75
Drives.................................................................................................................................................................................... 76
Removing a drive blank................................................................................................................................................. 76
Installing a drive blank....................................................................................................................................................77
Removing a drive carrier............................................................................................................................................... 77
Installing a drive carrier................................................................................................................................................. 78
Removing the drive from the drive carrier................................................................................................................. 79
Installing a drive into the drive carrier.........................................................................................................................80
Backplane cover................................................................................................................................................................... 81
Removing the backplane cover.................................................................................................................................... 81
Installing the backplane cover......................................................................................................................................82
Inside the system.................................................................................................................................................................83
Air shroud............................................................................................................................................................................. 86
Removing the air shroud...............................................................................................................................................86
4Contents
Installing the air shroud.................................................................................................................................................86
Cooling fans..........................................................................................................................................................................87
Removing a cooling fan.................................................................................................................................................87
Installing a cooling fan................................................................................................................................................... 88
System memory...................................................................................................................................................................89
System memory guidelines...........................................................................................................................................89
General memory module installation guidelines......................................................................................................... 90
NVDIMM-N memory module installation guidelines ................................................................................................. 91
DCPMM installation guidelines ................................................................................................................................... 94
Mode-specific guidelines.............................................................................................................................................. 96
Removing a memory module........................................................................................................................................99
Installing a memory module.........................................................................................................................................100
NVDIMM-N battery............................................................................................................................................................101
Removing the NVDIMM-N battery............................................................................................................................ 101
Installing the NVDIMM-N battery..............................................................................................................................102
Processors and heat sinks................................................................................................................................................ 102
Removing a processor and heat sink module........................................................................................................... 102
Removing the processor from the processor and heat sink module.....................................................................103
Installing the processor into a processor and heat sink module.............................................................................105
Installing a processor and heat sink module..............................................................................................................107
Expansion cards and expansion card risers.................................................................................................................... 108
Expansion bus specifications...................................................................................................................................... 108
Removing an expansion card riser.............................................................................................................................. 113
Installing an expansion card riser................................................................................................................................ 115
Removing expansion card from the expansion card riser........................................................................................ 117
Installing an expansion card into expansion card riser.............................................................................................120
M.2 SSD module.................................................................................................................................................................122
Removing the M.2 SSD module................................................................................................................................. 122
Installing the M.2 SSD module....................................................................................................................................123
Optional IDSDM or vFlash module...................................................................................................................................124
Removing the optional IDSDM or vFlash card..........................................................................................................124
Installing optional IDSDM or vFlash card...................................................................................................................125
Optional IDSDM or vFlash module...................................................................................................................................126
Removing the MicroSD card...................................................................................................................................... 126
Installing the MicroSD card......................................................................................................................................... 127
Network daughter card.....................................................................................................................................................128
Removing the network daughter card...................................................................................................................... 128
Installing the network daughter card.........................................................................................................................129
Integrated storage controller card...................................................................................................................................130
Removing the integrated storage controller card....................................................................................................130
Installing the integrated storage controller card....................................................................................................... 131
Backplane............................................................................................................................................................................133
Backplane details..........................................................................................................................................................133
Removing the backplane cover.................................................................................................................................. 134
Installing the backplane............................................................................................................................................... 134
Removing the 2.5 inch drive rear backplane............................................................................................................ 135
Installing the 2.5 inch drive rear backplane...............................................................................................................136
Cable routing...................................................................................................................................................................... 138
SAS expander card............................................................................................................................................................ 142
Removing the SAS expander card.............................................................................................................................142
Contents 5
Installing the SAS expander card............................................................................................................................... 143
Rear drive cage.................................................................................................................................................................. 144
Removing the rear drive cage.................................................................................................................................... 144
Installing the rear drive cage.......................................................................................................................................145
System battery...................................................................................................................................................................146
Replacing the system battery.....................................................................................................................................146
USB module........................................................................................................................................................................ 147
Removing the USB module......................................................................................................................................... 147
Installing the USB module........................................................................................................................................... 148
VGA module........................................................................................................................................................................148
Removing the VGA module.........................................................................................................................................148
Installing the VGA module...........................................................................................................................................149
Optional internal USB memory key..................................................................................................................................150
Replacing the optional internal USB memory key....................................................................................................150
Optical drive (optional)...................................................................................................................................................... 151
Removing the optical drive..........................................................................................................................................151
Installing the optical drive............................................................................................................................................ 151
Power supply units.............................................................................................................................................................152
Hot spare feature.........................................................................................................................................................153
Removing a power supply unit blank......................................................................................................................... 153
Installing a power supply unit blank............................................................................................................................153
Removing a power supply unit................................................................................................................................... 154
Installing a power supply unit......................................................................................................................................155
Removing a DC power supply unit.............................................................................................................................155
Installing DC power supply unit.................................................................................................................................. 156
Wiring instructions for a DC power supply unit........................................................................................................156
System board......................................................................................................................................................................157
Removing the system board.......................................................................................................................................157
Installing the system board......................................................................................................................................... 158
Trusted Platform Module...................................................................................................................................................161
Upgrading the Trusted Platform Module...................................................................................................................161
Initializing TPM for BitLocker users........................................................................................................................... 162
Initializing the TPM 1.2 for TXT users........................................................................................................................162
Initializing the TPM 2.0 for TXT users.......................................................................................................................162
Control panel...................................................................................................................................................................... 163
Removing the left control panel.................................................................................................................................163
Installing the left control panel................................................................................................................................... 164
Removing the right control panel...............................................................................................................................165
Installing the right control panel.................................................................................................................................166
Chapter 7: System diagnostics......................................................................................................167
Dell Embedded System Diagnostics................................................................................................................................ 167
Running the Embedded System Diagnostics from Boot Manager........................................................................ 167
Running the Embedded System Diagnostics from the Dell Lifecycle Controller................................................. 167
System diagnostic controls.........................................................................................................................................168
Chapter 8: Jumpers and connectors ............................................................................................. 169
System board jumpers and connectors.......................................................................................................................... 169
System board jumper settings...........................................................................................................................................171
6Contents
Disabling forgotten password............................................................................................................................................171
Chapter 9: Getting help................................................................................................................ 172
Contacting Dell EMC......................................................................................................................................................... 172
Documentation feedback..................................................................................................................................................172
Accessing system information by using QRL..................................................................................................................172
Quick Resource Locator for R640............................................................................................................................. 173
Receiving automated support with SupportAssist ....................................................................................................... 173
Recycling or End-of-Life service information.................................................................................................................173
Contents 7
Dell EMC PowerEdge R640 overview
The Dell EMC PowerEdge R640 system is a 1U rack server that supports up to:
• Two 2ndgeneration Intel Xeon Scalable Processors
• 24 DIMM slots
• 8 x 2.5-inch hard drives or 4 x 3.5-inch hard drives on the front panel, or 10 x 2.5-inch hard drives on the front panel with optional
support for 2 X 2.5-inch hard drives on the back panel
• Two AC or DC redundant power supply units
NOTE: All instances of SAS, SATA hard drives, SSDs, NVMe drives are referred to as drives in this document, unless
specified otherwise.
Topics:
•Supported configurations for PowerEdge R640
•Front view of the system
•Back view of the system
•Drive indicator codes
•LCD panel
•Locating the Service Tag of your system
•System information label
Supported configurations for PowerEdge R640
The PowerEdge R640 system supports the following configurations:
1
8 Dell EMC PowerEdge R640 overview
Figure 1. Supported configurations for PowerEdge R640
Dell EMC PowerEdge R640 overview 9
Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of 8 x 2.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health and
system ID, status LED, and the
iDRAC Quick Sync 2 (wireless)
indicator.
NOTE: The iDRAC Quick
Sync 2 indicator is
available only on certain
configurations.
• Status LED: Enables you to
identify any failed hardware
components. There are up to
five status LEDs and an
overall system health LED
(Chassis health and system
ID) bar. For more
information, see the Status
LED indicators section.
• Quick Sync 2 (wireless):
Indicates a Quick Sync
enabled system. The Quick
Sync feature is optional. This
feature allows management
of the system by using
mobile devices. This feature
aggregates hardware or
firmware inventory and
various system level
diagnostic and error
information that can be used
in troubleshooting the
system. For more
information, see the
Integrated Dell Remote
Access Controller User’s
Guide at www.dell.com/
poweredgemanuals.
2Optical drive (optional) N/A One optional slim SATA DVD-
ROM drive or DVD+/-RW drive.
NOTE: DVD devices are
data only.
10 Dell EMC PowerEdge R640 overview
Table 1. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
3 USB port (optional) The USB port is USB 3.0
compliant.
4 VGA port Enables you to connect a display
device to the system. For more
information, see the Technical
specifications section.
5 Right control panel N/A Contains the power button, USB
port, iDRAC Direct micro port,
and the iDRAC Direct status
LED.
6 Drive slots N/A Enable you to install drives that
are supported on your system.
For more information about
drives, see the Technical
specifications section.
Figure 3. Front view of 4 x 3.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health and
system ID, status LED, and the
iDRAC Quick Sync 2 (wireless)
indicator.
NOTE: The iDRAC Quick
Sync 2 indicator is
available only on certain
configurations.
• Status LED: Enables you to
identify any failed hardware
components. There are up to
five status LEDs and an
overall system health LED
(Chassis health and system
ID) bar. For more
information, see the Status
LED indicators section.
• Quick Sync 2 (wireless):
Indicates a Quick Sync
enabled system. The Quick
Sync feature is optional. This
feature allows management
of the system by using
mobile devices. This feature
aggregates hardware or
firmware inventory and
Dell EMC PowerEdge R640 overview 11
Table 2. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
various system level
diagnostic and error
information that can be used
in troubleshooting the
system. For more
information, see the
Integrated Dell Remote
Access Controller User’s
Guide at www.dell.com/
poweredgemanuals.
2 Drive slots N/A Enable you to install drives that
are supported on your system.
For more information about
drives, see the Technical
specifications section.
3 Optical drive (optional) N/A One optional slim SATA DVD-
ROM drive or DVD+/-RW drive.
NOTE: DVD devices are
data only.
4 VGA port Enables you to connect a display
device to the system. For more
information, see the Technical
specifications section.
5 USB port (optional) The USB port is USB 3.0
compliant.
6 Right control panel N/A Contains the power button, USB
port, iDRAC Direct micro port,
and the iDRAC Direct status
LED.
7 Information tag N/A The Information Tag is a slide-
out label panel that contains
system information such as
Service Tag, NIC, MAC address,
and so on. If you have opted for
the secure default access to
iDRAC, the Information tag also
contains the iDRAC secure
default password.
Figure 4. Front view of 10 x 2.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A Contains the system health and system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
12 Dell EMC PowerEdge R640 overview
Table 3. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
• Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or firmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
www.dell.com/poweredgemanuals.
2 Drive slots N/A Enable you to install drives that are supported on your system. For
more information about drives, see the Technical specifications
section.
3 VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.
4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
the iDRAC Direct status LED.
5 Information tag N/A The Information Tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If
you have opted for the secure default access to iDRAC, the
Information tag also contains the iDRAC secure default password.
Left control panel view
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 4. Left control panel
Item Indicator or button Icon Description
1 Status LED indicators N/A Indicate the status of the system. For more information, see the
Status LED indicators section.
2System health and system
ID indicator
Indicates the system health. For more information, see the System
health and system ID indicator codes section.
Dell EMC PowerEdge R640 overview 13
Table 4. Left control panel (continued)
Item Indicator or button Icon Description
3 iDRAC Quick Sync 2
wireless indicator (optional)
NOTE: iDRAC Quick
Sync 2 wireless
indicator is available
only on certain
configurations.
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/firmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
EMC Lifecycle Controller logs or system logs, system health status,
and also configure iDRAC, BIOS, and networking parameters. You
can also launch the virtual Keyboard, Video, and Mouse (KVM)
viewer and virtual Kernel based Virtual Machine (KVM), on a
supported mobile device.www.dell.com/poweredgemanuals
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
Table 5. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive
indicator
The indicator turns solid amber if
there is a drive error. • Check the System Event Log to determine if the drive has an error.
• Run the appropriate Online Diagnostics test. Restart the system and
run embedded diagnostics (ePSA).
• If the drives are configured in a RAID array, restart the system, and
enter the host adapter configuration utility program.
Temperature
indicator
The indicator turns solid amber if
the system experiences a thermal
error (for example, the ambient
temperature is out of range or
there is a fan failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or back filler bracket
is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
If the problem persists, see Getting help.
Electrical
indicator
The indicator turns solid amber if
the system experiences an
electrical error (for example,
voltage out of range, or a failed
power supply unit (PSU) or voltage
regulator).
Check the System Event Log or system messages for the specific issue. If
it is due to a problem with the PSU, check the LED on the PSU. Reseat the
PSU.
If the problem persists, see Getting help.
Memory
indicator
The indicator turns solid amber if a
memory error occurs.
Check the System Event Log or system messages for the location of the
failed memory. Reseat the memory module.
If the problem persists, see Getting help.
PCIe
indicator
The indicator turns solid amber if a
PCIe card experiences an error.
Restart the system. Update any required drivers for the PCIe card.
Reinstall the card.
If the problem persists, see Getting help.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
System health and system ID indicators
14 Dell EMC PowerEdge R640 overview
Table 6. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specific error
messages. For information about the event and error messages
generated by the system firmware and agents that monitor system
components, go to qrl.dell.com > Look Up > Error Code, type the
error code, and then click Look it up..
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
iDRAC Quick Sync 2 indicators
Table 7. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
Off (default state) Indicates that the iDRAC Quick Sync 2
feature is turned off. Press the iDRAC
Quick Sync 2 button to turn on the iDRAC
Quick Sync 2 feature.
If the LED fails to turn on, reseat the left control
panel flex cable and check. If the problem persists,
see the Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is ready
to communicate. Press the iDRAC Quick
Sync 2 button to turn off.
If the LED fails to turn off, restart the system. If the
problem persists, see the Getting help section.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indefinitely, see the
Getting help section.
Blinks white slowly Indicates that firmware update is in
progress. If the indicator continues to blink indefinitely, see the
Getting help section.
Blinks white five times rapidly and
then turns off
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is configured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. www.dell.com/
poweredgemanuals or Dell OpenManage Server
Administrator User’s Guide at https://www.dell.com/
openmanagemanuals.
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see the
Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see the
Getting help section.
Dell EMC PowerEdge R640 overview 15
Right control panel view
Figure 6. Right control panel
Table 8. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is
powered on or off. Press the
power button to manually power
on or off the system.
NOTE: Press the power
button to gracefully shut
down an ACPI-compliant
operating system.
2USB port The USB ports are 4-pin, 2.0-
compliant. This port enables you
to connect USB devices to the
system.
3iDRAC Direct LED N/A The iDRAC Direct LED indicator
lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Quick Sync 2 indicator codes on
page 15 section.
4iDRAC Direct port (Micro-AB
USB)
The iDRAC Direct (Micro-AB
USB) port enables you to access
the iDRAC Direct (Micro-AB)
features. For more information,
see the Integrated Dell Remote
Access Controller User’s Guide
at www.dell.com/
poweredgemanuals.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
16 Dell EMC PowerEdge R640 overview
Table 9. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and off for two
seconds)
Indicates that the laptop or tablet connected is recognized.
Turns off Indicates that the laptop or tablet is unplugged.
Back view of the system
The back view displays the features available on the back of the system.
Figure 7. Back view of 2 x 2.5-inch drives with 1 PCIe expansion slot
Table 10. 2 X 2.5-inch drive system with 1 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot N/A The expansion slot(s) enable you
to connect PCI Express
expansion cards. For more
information on the expansion
cards that are supported on
your system, see the Expansion
card guidelines.
2 Drive slot (2) N/A Enable you to install drives that
are supported on your system.
For more information about
drives, see the Technical
specifications section.
3Power supply unit (2) N/A For more information about the
PSU configurations, see the
Technical specifications section
4 NIC port (4) The NIC ports that are
integrated on the network
daughter card (NDC) provide
network connectivity. For more
information about the supported
configurations, see the
Technical specifications section.
5 USB 3.0 port (2) The USB ports are 9-pin and
3.0-compliant. These ports
enable you to connect USB
devices to the system.
6 VGA port Enables you to connect a display
device to the system. For more
information, see the Technical
specifications section.
Dell EMC PowerEdge R640 overview 17
Table 10. 2 X 2.5-inch drive system with 1 PCIe expansion slot (continued)
Item Ports, panels, or slots Icon Description
7 Serial port Enables you to connect a serial
device to the system. For more
information, see the Technical
specifications section.
8 iDRAC9 dedicated network port Use the iDRAC9 dedicated
network port to securely access
the embedded iDRAC on a
separate management network,
see the Integrated Dell Remote
Access Controller User’s Guide
at www.dell.com/
poweredgemanuals
9 System status indicator cable
port
N/A Enables you to connect the
status indicator cable and view
system status when the CMA is
installed.
10 System identification button The System Identification (ID)
button is available on the front
and back of the systems. Press
the button to identify a system
in a rack by turning on the
system ID button. You can also
use the system ID button to
reset iDRAC and to access BIOS
using the step through mode.
Figure 8. Back view of system with 3 PCIe expansion slots
Table 11. 2 X 2.5-inch drive system with 3 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot(3) N/A The expansion slot(s) enable you
to connect PCI Express
expansion cards. For more
information on the expansion
cards that are supported on
your system, see the Expansion
card guidelines.
2 Power supply unit (2) N/A For more information about the
PSU configurations, see the
Technical specifications section
3 NIC port (4) The NIC ports that are
integrated on the network
daughter card (NDC) provide
network connectivity. For more
information about the supported
configurations, see the
Technical specifications section.
18 Dell EMC PowerEdge R640 overview
Table 11. 2 X 2.5-inch drive system with 3 PCIe expansion slot (continued)
Item Ports, panels, or slots Icon Description
4 USB 3.0 port (2) The USB ports are 9-pin and
3.0-compliant. These ports
enable you to connect USB
devices to the system.
5 VGA port Enables you to connect a display
device to the system. For more
information, see the Technical
specifications section.
6 Serial port Enables you to connect a serial
device to the system. For more
information, see the Technical
specifications section.
7 iDRAC9 dedicated network port Use the iDRAC9 dedicated
network port to securely access
the embedded iDRAC on a
separate management network,
see the www.dell.com/
poweredgemanuals
8 System status indicator cable
port
N/A Enables you to connect the
status indicator cable and view
system status when the CMA is
installed.
9 System identification button The System Identification (ID)
button is available on the front
and back of the systems. Press
the button to identify a system
in a rack by turning on the
system ID button. You can also
use the system ID button to
reset iDRAC and to access BIOS
using the step through mode.
Figure 9. Back view of system with 2 PCIe expansion slots
Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot (2) N/A The expansion slot(s) enable you
to connect PCI Express
expansion cards. For more
information on the expansion
cards that are supported on
your system, see the Expansion
card guidelines.
2 Power supply unit (2) N/A For more information about the
PSU configurations, see the
Technical specifications section
Dell EMC PowerEdge R640 overview 19
Table 12. 2 X 2.5-inch drive system with 2 PCIe expansion slot (continued)
Item Ports, panels, or slots Icon Description
3 NIC port (4) The NIC ports that are
integrated on the network
daughter card (NDC) provide
network connectivity. For more
information about the supported
configurations, see the
Technical specifications section.
4 USB 3.0 port (2) The USB ports are 9-pin and
3.0-compliant. These ports
enable you to connect USB
devices to the system.
5 VGA port Enables you to connect a display
device to the system. For more
information, see the Technical
specifications section.
6 Serial port Enables you to connect a serial
device to the system. For more
information, see the Technical
specifications section.
7 iDRAC9 dedicated network port Use the iDRAC9 dedicated
network port to securely access
the embedded iDRAC on a
separate management network,
see the www.dell.com/
poweredgemanuals
8 System status indicator cable
port
N/A Enables you to connect the
status indicator cable and view
system status when the CMA is
installed.
9 System identification button The System Identification (ID)
button is available on the front
and back of the systems. Press
the button to identify a system
in a rack by turning on the
system ID button. You can also
use the system ID button to
reset iDRAC and to access BIOS
using the step through mode.
NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator
indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 10. NIC indicator codes
1. Link LED indicator
2. Activity LED indicator
20 Dell EMC PowerEdge R640 overview
Table 13. NIC indicator codes
Status Condition
Link and activity indicators are off. The NIC is not connected to the network.
Link indicator is green, and activity indicator is blinking
green.
The NIC is connected to a valid network at its maximum port speed, and
data is being sent or received.
Link indicator is amber, and activity indicator is blinking
green.
The NIC is connected to a valid network at less than its maximum port
speed, and data is being sent or received.
Link indicator is green, and activity indicator is off. The NIC is connected to a valid network at its maximum port speed, and
data is not being sent or received.
Link indicator is amber, and activity indicator is off. The NIC is connected to a valid network at less than its maximum port
speed, and data is not being sent or received.
Link indicator is blinking green, and activity is off. NIC identify is enabled through the NIC configuration utility.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The DC PSUs have an LED that serves
as an indicator. The indicator shows whether power is present or if a power fault has occurred.
Figure 11. AC PSU status indicator
1. AC PSU status indicator/handle
Table 14. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the firmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware. If
firmware update is interrupted, the PSUs do not function.
Blinking green and turns off When hot-plugging a PSU, the PSU handle blinks green five times at a rate of 4 Hz and turns off. This
indicates a PSU mismatch with respect to efficiency, feature set, health status, or supported voltage. If
two PSUs are installed, both the PSUs must have the same type of label; for example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported,
even if the PSUs have the same power rating. This results in a PSU mismatch condition or failure to turn
the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a high output configuration to a low output
configuration or vice versa, you must turn off the system. AC PSUs support both 240 V and
120 V input voltages with the exception of Titanium PSUs, which support only 240 V. When
two identical PSUs receive different input voltages, they can output different wattages, and
trigger a mismatch.
Dell EMC PowerEdge R640 overview 21
Table 14. AC PSU status indicator codes (continued)
Power indicator codes Condition
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power. Combining AC and DC PSUs is not supported and triggers a
mismatch.
DC PSU status indicator
1. DC PSU status indicator
Table 15. DC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to efficiency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label;
for example, Extended Power Performance (EPP) label. Mixing PSUs from previous
generations of PowerEdge servers is not supported, even if the PSUs have the same
power rating. This results in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output configuration to a Low
Output configuration or vice versa, you must turn off the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
22 Dell EMC PowerEdge R640 overview
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 12. Drive indicators on the drive and the mid drive tray backplane
1. Drive activity LED indicator
2. Drive status LED indicator
3. Drive capacity label
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 16. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for removal.
NOTE: The drive status indicator remains off until all drives
are initialized after the system is turned on. Drives are not
ready for removal during this time.
Flashes green, amber, and then turns off Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds,
and then turns off after six seconds
Rebuild stopped.
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can also be used to configure or view the system’s iDRAC IP address. For information about the event and error
messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code,
type the error code, and then click Look it up..
The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.
• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
Dell EMC PowerEdge R640 overview 23
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of
whether the system is turned on or off.
• When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it.
If the problem persists, see Getting help.
• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
Figure 13. LCD panel features
Table 17. LCD panel features
Item Button or
display
Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the right button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity,
the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Viewing Home screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system turns off and there are no errors, LCD enters the standby mode after five
minutes of inactivity. Press any button on the LCD to turn it on.
Steps
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:
a. Press and hold the navigation button until the up arrow is displayed.
b. Navigate to the Home icon using the up arrow .
c. Select the Home icon.
d. On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
24 Dell EMC PowerEdge R640 overview
Option Description
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables
you to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For information about the
event and error messages generated by the system firmware and agents that monitor system components, go to
qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway,
IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set
home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set
home submenu of the Setup menu.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system
to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The
mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell EMC to route support calls to the
appropriate personnel.
Figure 14. Locating Service Tag of your system
1. information tag (front view) 2. information tag (back view)
3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label
5. Service Tag
Dell EMC PowerEdge R640 overview 25
System information label
PowerEdge R640 – Front system information label
Figure 15. LED behavior
Figure 16. Configuration and layout and express service tag
26 Dell EMC PowerEdge R640 overview
PowerEdge R640 – Service information
Figure 17. Service information, electrical overview, network daughter card and miniPERC installation
Dell EMC PowerEdge R640 overview 27
Figure 18. Memory information, jumper setting and NVDIMM battery removal
28 Dell EMC PowerEdge R640 overview
Documentation resources
This section provides information about the documentation resources for your system.
To view the document that is listed in the documentation resources table:
• From the Dell EMC support site:
1. Click the documentation link that is provided in the Location column in the table.
2. Click the required product or product version.
NOTE: To locate the product name and model, see the front of your system.
3. On the Product Support page, click Manuals & documents.
• Using search engines:
○Type the name and version of the document in the search box.
Table 18. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the Rail Installation
Guide included with your rack solution.
For information about setting up your system, see
the Getting Started Guide document that is
shipped with your system.
www.dell.com/poweredgemanuals
Configuring your system For information about the iDRAC features,
configuring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM
interfaces, see the RACADM CLI Guide for iDRAC.
For information about Redfish and its protocol,
supported schema, and Redfish Eventing are
implemented in iDRAC, see the Redfish API Guide.
For information about iDRAC property database
group and object descriptions, see the Attribute
Registry Guide.
www.dell.com/poweredgemanuals
For information about earlier versions of the
iDRAC documents, see the iDRAC documentation.
To identify the version of iDRAC available on your
system, on the iDRAC web interface, click ? >
About.
www.dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
www.dell.com/operatingsystemmanuals
For information about updating drivers and
firmware, see the Methods to download firmware
and drivers section in this document.
www.dell.com/support/drivers
Managing your system For information about systems management
software offered by Dell, see the Dell
www.dell.com/poweredgemanuals
2
Documentation resources 29
Table 18. Additional documentation resources for your system (continued)
Task Document Location
OpenManage Systems Management Overview
Guide.
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
www.dell.com/openmanagemanuals >
OpenManage Server Administrator
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
www.dell.com/openmanagemanuals >
OpenManage Essentials
For information about installing, using, and
troubleshooting Dell OpenManage Enterprise, see
the Dell OpenManage Enterprise User’s Guide.
www.dell.com/openmanagemanuals >
OpenManage Enterprise
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
https://www.dell.com/serviceabilitytools
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
www.dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
www.dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about the event and error
messages that are generated by the system
firmware and agents that monitor system
components, see the Error Code Lookup.
www.dell.com/qrl
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
www.dell.com/poweredgemanuals
30 Documentation resources
Technical specifications
Topics:
•System dimensions
•Chassis weight
•Processor specifications
•Supported operating systems
•Cooling fan specifications
•PSU specifications
•System battery specifications
•Expansion bus specifications
•Memory specifications
•Storage controller specifications
•Drives
•Ports and connectors specifications
•Environmental specifications
System dimensions
Figure 19. System dimensions
3
Technical specifications 31
Table 19. Dimensions
System Xa Xb Y Za (with
bezel)
Za (without
bezel)
Zb*Zc
4 x 3.5-inches
or
10 x 2.5-inches
482.0 mm
(18.97-inches)
434.0 mm
(17.08-inches)
42.8 mm
(1.68-inches)
35.84 mm
(1.41-inches)
22.0 mm
(0.87-
inches)
733.82 mm
(29.61-inches)
772.67
mm
(30.42-
inches)
8 x 2.5-inches 482.0 mm
(18.97-inches)
434.0 mm
(17.08-inches)
42.8 mm
(1.68-inches)
35.84 mm
(1.41-inches)
22.0 mm
(0.87-
inches)
683.05 mm
(26.89-inches)
721.91
(28.42-
inches)
Chassis weight
Table 20. Chassis weight
System Maximum weight (with all hard drives/SSDs)
PowerEdge R640 21.9 kg
(48.28 lbs)
Processor specifications
The PowerEdge R640 system supports two Intel Xeon Scalable processors, up to 28 cores per processor.
NOTE: The sockets for the processors are not hot-pluggable.
Supported operating systems
The Dell EMC PowerEdge R640 supports the following operating systems:
• Canonical Ubuntu LTS
• Citrix XenServer
• Enterprise Linux
• Microsoft Windows Server with Hyper-V
• Red Hat Enterprise Linux
• SUSE Linux Enterprise Server
• VMware ESXi
NOTE: For more information, go to www.dell.com/ossupport.
Cooling fan specifications
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports up to eight standard or high performance cooling fans.
NOTE:
• High performance fans can be identified by a blue label on top of the cooling fan.
• Mixing of standard and high performance cooling fans is not supported.
• Each fan is listed in the systems management software, referenced by the respective fan number. If there is a
problem with a particular fan, you can easily identify and replace the proper fan by noting the fan number on the
system.
32 Technical specifications
PSU specifications
The PowerEdge R640 system supports up to two AC or DC power supply units (PSUs).
Table 21. PSU specifications
PSU Class Heat dissipation
(maximum)
Frequency Voltage
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W Mixed Mode
AC
Platinum 2902 BTU/hr 50/60 Hz 100–240 V AC, 10 A - 5 A
750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging
750 W Mixed Mode
HVDC (for China
only)
2891 BTU/hr 50/60 Hz 100–240 V AC and 240 V DC
750 W Mixed Mode
DC (for China only)
Platinum 2902 BTU/hr 50/60 Hz 240 V DC, 4.5 A
1100 W DC Gold 4416 BTU/hr 50/60 Hz –(48–60) V DC
1100 W Mixed Mode
HVDC (for China
and Japan only)
Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC and 200–380 V DC
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
1600 W AC 6000 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: If a system with 1100 W AC or HVDC PSU operates from 100 to 120V, the power rating per PSU is derated to 1050
W.
NOTE: If a system with 1600 W PSUs operates from 100 to 120 V, then the power rating per PSU is derated to 800 W.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding
230 V.
NOTE: PSUs rated for 1600 W and higher require high-line voltage (200-240 V) to supply their rated capacity.
System battery specifications
The PowerEdge R640 system supports CR 2032 lithium coin cell system battery.
Expansion bus specifications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
NOTE:
• The expansion card riser slots are not hot-pluggable.
• Internal cable connectors are not hot-pluggable.
Technical specifications 33
Memory specifications
Table 22. Memory specifications
DIMM
type DIMM rank DIMM
capacity
Single processor Dual processors
Minimum RAM Maximum RAM Minimum RAM Maximum RAM
LRDIMM Octa rank
512 GB 512 GB 6 TB 1024 GB 12 TB
256 GB 256 GB 3 TB 512 GB 6 TB
128 GB 128 GB 1.5 TB 256 GB 3 TB
Quad rank 64 GB 64 GB 768 GB 128 GB 1.5 TB
RDIMM
Single rank 8 GB 8 GB 96 GB 16 GB 192 GB
Dual rank
16 GB 16 GB 192 GB 32 GB 384 GB
32 GB 32 GB 384 GB 64 GB 768 GB
64 GB 64 GB 768 GB 128 GB 1536 GB
NVDIMM-
NSingle rank 16 GB
Not supported
with single
processor
Not supported
with single
processor
RDIMM: 192 GB RDIMM: 384 GB
NVDIMM-N: 16 GB NVDIMM-N: 192 GB
DCPMM
NA 128 GB RDIMM: 64 GB RDIMM: 384 GB RDIMM: 128 GB LRDIMM: 1536 GB
DCPMM: 128 GB DCPMM: 768 GB DCPMM: 128 GB DCPMM: 1536 GB
NA 256 GB NA NA RDIMM: 192 GB LRDIMM: 1536 GB
NA NA DCPMM: 2048 GB DCPMM: 3072 GB
NA 512 GB NA NA RDIMM: 384 GB RDIMM: 1536 GB
NA NA DCPMM: 4096 GB DCPMM: 6144 GB
NOTE: 8 GB RDIMMs and NVDIMM-N must not be mixed.
NOTE: Minimum of two CPUs are required for any configurations that support NVDIMM-N.
NOTE: DCPMM can be mixed with RDIMMs and LRDIMMs.
NOTE: Mixing of DDR4 DIMM Types (RDIMM, LRDIMM), within channel, integrated memory controller, socket, or
across sockets is not supported.
NOTE: x4 and x8 DDR4 DIMMs can be mixed within channel.
NOTE: Mix of Intel DCPMM operating modes (App Direct, Memory Mode) is not supported within socket or across
sockets.
NOTE: DIMM slots are not hot-pluggable.
Storage controller specifications
The PowerEdge R640 system supports:
•Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, H730p, H740p, Software RAID (SWRAID) S140.
•Boot Optimized Storage Subsystem: HWRAID 2 x M.2 SSDs 240 GB, 480 GB.
○The card supports up to two 6 Gbps M.2 SATA drives. The BOSS adapter card has a x8 connector using PCIe gen 2.0 x2 lanes,
available only in the low-profile and half-height form factor.
•External PERC (RAID): H840
•12Gbps SAS HBAs (non-RAID):
34 Technical specifications
○External- 12Gbps SAS HBA (non-RAID)
○Internal- HBA330 (non-RAID)
NOTE: The mini-PERC socket is not hot-pluggable.
Drives
Hard drive specifications
The PowerEdge R640 supports:
• Up to ten 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, NVMe (up to 8x) or Nearline SAS hard drives with up to 2 x 2.5 inch
hot swappable SAS, SATA, SAS/SATA SSD, NVMe or Nearline SAS hard drives supported at the back of the system
• Up to eight 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS hard drives
• Up to four 3.5 inch, hot swappable hard drives with up to 2 x 2.5 inch hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS
hard drives supported at the back of the system
Optical drive
Certain configurations of the system support one optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: The optical drive is supported in both 4 x 3.5 and 8 x 2.5 inch hard drive systems.
Ports and connectors specifications
USB ports
The PowerEdge R640 system supports:
The following table provides more information about the USB specifications:
Table 23. USB specifications
System Front panel Back panel Internal
Four hard drive systems One 4-pin, USB 2.0-compliant ports Two 9-pin, USB 3.0-compliant
ports
One 9-pin, USB 3.0-compliant
ports
One 5-pin micro USB 2.0
management port
NOTE: The micro USB 2.0-
compliant port on the front
panel can only be used as an
iDRAC Direct or a management
port.
N/A N/A
Eight hard drive systems One 4-pin, USB 2.0-compliant ports Two 9-pin, USB 3.0-compliant
ports
NOTE: One optional USB
3.0-compliant port on the
front panel for 4 x 3.5
and 8 x 2.5 inch hard
drive systems.
One 9-pin, USB 3.0-compliant
ports
One 5-pin micro USB 2.0
management port
N/A N/A
Ten hard drive systems One 4-pins, USB 2.0-compliant port Two 9-pin, USB 3.0-compliant
ports
One 9-pin, USB 3.0-compliant
ports
Technical specifications 35
Table 23. USB specifications (continued)
System Front panel Back panel Internal
One 5-pin micro USB 2.0
management port
N/A N/A
NIC ports
The PowerEdge R640 system supports four Network Interface Controller (NIC) ports on the back panel, which are available in the
following configurations:
• Four RJ-45 ports that support 10, 100 and 1000 Mbps
• Four RJ-45 ports that support 100 M, 1 G and 10 Gbps
• Four RJ-45 ports, where two ports support maximum of 10 G and the other two ports maximum of 1 Gbps
• Two RJ-45 ports that support up to 1 Gbps and 2 SFP+ ports that support up to 10 Gbps
• Four SFP+ ports that support up to 10 Gbps
• Two SFP28 ports that support up to 25 Gbps
NOTE: You can install up to three PCIe add-on NIC cards.
NOTE: The NDC slot is not hot-pluggable.
Serial port
The PowerEdge R640 system supports one serial port on the back panel. This port is a 9-pin connector, Data Terminal Equipment (DTE),
16550-compliant.
NOTE: The Serial port is not hot-pluggable.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R640 system supports one 15-
pin VGA port on the front and back of system.
NOTE: The VGA ports are not hot-pluggable.
Video specifications
The PowerEdge R640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer .
Table 24. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
640 x 480 60, 70 8, 16, 32
800 x 600 60, 75, 85 8, 16, 32
1024 x 768 60, 75, 85 8, 16, 32
1152 x 864 60, 75, 85 8, 16, 32
1280 x 1024 60, 75 8, 16, 32
1440 x 900 60 8, 16, 32
1920 x 1200 60 8, 16, 32
36 Technical specifications
IDSDM or vFlash card
The PowerEdge R640 system supports Internal Dual SD module (IDSDM) and vFlash card. In the 14th generation of PowerEdge servers,
IDSDM and vFlash card are combined into a single module, and are available in the following options:
• vFlash or
• vFlash and IDSDM
The IDSDM/vFlash card can be connected in a Dell-proprietary PCIe x1 slot using a USB 3.0 interface to host. IDSDM/vFlash module
supports two MicroSD cards for IDSDM and one card for vFlash. The MicroSD card capacity for IDSDM are 16, 32, or 64 GB, while for
vFlash the MicroSD card capacity is 16 GB. The IDSDM or vFlash module combines the IDSDM or vFlash features into a single module.
NOTE: There are two dip switches on the IDSDM/vFlash card for write-protection.
NOTE: One IDSDM card slot is dedicated for redundancy.
NOTE: It is recommended to use Dell branded MicroSD cards associated with the IDSDM/vFlash configured systems.
NOTE: The IDSDM and vFlash slot is not hot-pluggable.
Environmental specifications
NOTE: For additional information about environmental certifications, please refer to the Product Environmental
Datasheet located with the Manuals & Documents on www.dell.com/poweredgemanuals
Table 25. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
NOTE: Maximum of 205 W, 28 core processor is supported in
systems with eight 2.5 inch processor direct attached PCIe SSD
drives, and three PCIe slot chassis.
NOTE: Certain configurations may have ambient temperature
restrictions. For more information see the Ambient temperature
limitations section.
Fresh air For information about fresh air, see Expanded Operating Temperature
section.
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 26. Relative humidity specifications
Relative humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must
be non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
Table 27. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Technical specifications 37
Table 28. Maximum shock specifications
Maximum shock Specifications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axes of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 29. Maximum altitude specifications
Maximum altitude Specifications
Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 30. Operating temperature de-rating specifications
Operating temperature de-rating Specifications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Standard operating temperature
Table 31. Standard operating temperature specifications
Standard operating temperature Specifications
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Expanded operating temperature
Table 32. Expanded operating temperature specifications
Expanded operating temperature Specifications
Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C–
35°C), the system can operate continuously in temperatures as
low as 5°C and as high as 40°C.
For temperatures between 35°C–40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C–45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C–
35°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
38 Technical specifications
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD
panel and in the System Event Log.
Expanded operating temperature restrictions
• Do not perform a cold startup below 5°C.
• The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft).
• 150 W/8 C, 165 W/12 C and higher wattage processor(TDP>165 W) are not supported.
• Redundant power supply unit is required.
• Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.
• NVDIMM-Ns are not supported.
• DCPMMs are not supported.
• GPU is not supported.
• PCIe SSD is not supported.
• Rear installed drives are not supported
• Tape backup unit is not supported.
Thermal restrictions
The following table lists the configurations required for efficient cooling.
Table 33. Thermal restrictions configuration
Configuration
Number
of
process
ors
Heatsink Processor/
DIMM blank
DIMM
blanks
Maximum number of
DIMM blanks Fan
PowerEdge
R640 (2.5 inch
hard drives x
10)
1
One 1U standard heat
sink for CPU ≤ 165 W Not required
Required for
processor 1 11 blanks
Five standard fans
One 1U 2-pipe heat
sink for CPU=200/205
W and 150 W/165 W
FO*
Required Eight high performance
fans
2
Two 1U standard heat
sink for CPU ≤ 165 W
Not required
Eight standard fans
Two 1U 2-pipe heat
sink for CPU=200/205
W and 150 W/165 W
FO*
Required 22 blanks Eight high performance
fans
PowerEdge
R640 (2.5 inch
hard drives x
10 with NVMe
drives)
2
Two 1U standard heat
sink for CPU ≤ 165 W
Not required Required 22 blanks Eight high performance
fans
Two 1U 2-pipe heat
sink for CPU=200/205
W and 150 W/165 W
FO*
PowerEdge
R640
(2.5 inch hard
drives x 8)
(3.5 inch hard
drives x 4)
1
One 1U standard heat
sink for CPU ≤ 165 W Not required
Required for
processor 1 11 blanks
Five standard fans
One 1U 2-pipe heat
sink for CPU=150
W/165 W FO* Required
One 1U 2-pipe heat
sink for CPU=200/205
W
Eight high performance
fans
2Two 1U standard heat
sink for CPU ≤ 165 W Required Eight standard fans
Technical specifications 39
Table 33. Thermal restrictions configuration (continued)
Configuration
Number
of
process
ors
Heatsink Processor/
DIMM blank
DIMM
blanks
Maximum number of
DIMM blanks Fan
Two 1U 2-pipe heat
sink for CPU=150
W/165 W FO*
Not required
Eight high performance
fans
Two 1U 2-pipe heat
sink for CPU=200/205
W
Not required Required 22 blanks
PowerEdge
R640 (3.5 inch
hard drives x 4
with NVMe
drives x 2 in
the rear)
2
Two 1U standard heat
sink for CPU <= 165 W
Not required Required 22 blanks Eight standard fans
Two 1U 2-pipe heat
sink for CPU=155
W/165 W FO*
Two 1U 2-pipe heat
sink for
CPU=200/205W
NOTE: *165 W and 150 W FO includes Intel Xeon Gold 6146, 6144, 6244 and 6246 processors.
Table 34. DCPMM thermal restrictions configuration
Configuration TDP Maximum ambient
temperature Fan requirement Heatsink Requirement
PowerEdge R640
2.5 inch x10 hard drives
(PCIe x3)
3.5 inch x4 hard drives
(PCIe x2/x3)
2.5 inch x8 hard drives
(PCIe x3/x2)
200/205 W
155/165 W FO*
165 W Gold 6146
150 W 6144 and 6244
150 W Gold 6240Y
30oC
High performance fans High performance heat
sink
35oC
35oC
35oC
35oC
PowerEdge R640
2.5 inch x10 hard drives
(PCIe x3)
3.5 inch x4 hard drives
(PCIe x2/x3)
2.5 inch x8 hard drives
(PCIe x3/x2)
70 to 165 W 35oC High performance fans High performance heat
sink
NOTE: When installing DCPMMs for systems that support 200W or higher wattage processors, the ambient
temperature of 30oC must be adhered to ensure proper cooling and to avoid excess processor throttling, which may
impact system performance.
Table 35. GPU thermal restrictions configuration
TDP(Watts)
PowerEdge R640 2.5 inch hard drives x 10 x2GPU
in slot 1,3
PowerEdge R640 (2.5 inch hard drives x 8
x3GPU)
Thermal restriction
at 30oCThermal restriction at 35oCThermal restriction
at 30oC
Thermal restriction at
35oC
200/205 W
155/165 W FO*
High performance
fans and High Not supported High performance
fans and High Not supported
40 Technical specifications
Table 35. GPU thermal restrictions configuration (continued)
TDP(Watts)
PowerEdge R640 2.5 inch hard drives x 10 x2GPU
in slot 1,3
PowerEdge R640 (2.5 inch hard drives x 8
x3GPU)
Thermal restriction
at 30oCThermal restriction at 35oCThermal restriction
at 30oC
Thermal restriction at
35oC
165 W Gold 6146
150 W 6144 and 6244
150 W Gold 6240Y
performance heat sink
required
performance heat sink
required
70 to 165 W High performance
fans and standard
heat sink required
Not supported
High performance
fans and standard
heat sink required
Not supported
NOTE: PowerEdge R640 does not support x3 GPU T4 (PPGXG) in 2.5 inch x10 hard drive chassis.
Ambient temperature limitations
The following table lists configurations that require ambient temperature less than 35°C.
NOTE: The ambient temperature limit must be adhered to ensure proper cooling and to avoid excess processor
throttling, which may impact system performance.
Table 36. Configuration based ambient temperature restrictions
System Front Backplane Processor Thermal
Design Power
Processor Heat
Sink
Fan Type Ambient
Restriction
PowerEdge R640 10 x 2.5 inch SAS/
SATA hard drives
8 x 2.5 inch SAS/
SATA hard drives
4 x 3.5 inch SAS/
SATA hard drives
200 W, 205 W 2 pipe 1U high
performance
High performance
fan
30°C
10 x 2.5 inch SAS/
SATA and NVMe
drives(4, 8, or 10)
165 W 2 pipe 1U standard High performance
fan
30°C
200 W, 205 W 2 pipe 1U high
performance
Particulate and gaseous contamination specifications
The following table defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If
the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Table 37. Particulate contamination specifications
Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a
95% upper confidence limit.
NOTE: This condition applies to data center environments only.
Air filtration requirements do not apply to IT equipment designed
to be used outside a data center, in environments such as an
office or factory floor.
NOTE: Air entering the data center must have the MERV11 or
MERV13 filtration.
Technical specifications 41
Table 37. Particulate contamination specifications (continued)
Particulate contamination Specifications
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
NOTE: This condition applies to data center and non-data center
environments.
Table 38. Gaseous contamination specifications
Gaseous contamination Specifications
Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
42 Technical specifications
Initial system setup and configuration
Topics:
•Setting up your system
•iDRAC configuration
•Options to install the operating system
Setting up your system
Perform the following steps to set up your system:
Steps
1. Unpack the system.
2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at
www.dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Power on the system by pressing the power button or by using iDRAC.
6. Power on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the
overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system
management. This reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must first configure the network settings based on your network
infrastructure.
NOTE: For static IP configuration, you must request for it at the time of purchase.
This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
Dell Deployment
Toolkit
Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
Server LCD panel LCD panel section
iDRAC Direct and
Quick Sync 2
(optional)
See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
4
Initial system setup and configuration 43
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can
also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode
enabled.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and
calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at www.dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
www.dell.com/poweredgemanuals.
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following resources:
Table 39. Resources to install the operating system
Resources Location
iDRAC www.dell.com/idracmanuals
Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Dell certified VMware ESXi www.dell.com/virtualizationsolutions
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge systems
Methods to download firmware and drivers
You can download the firmware and drivers by using any of the following methods:
Table 40. Firmware and drivers
Methods Location
From the Dell EMC support site www.dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage Enterprise
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
44 Initial system setup and configuration
Table 40. Firmware and drivers (continued)
Methods Location
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Downloading drivers and firmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to www.dell.com/support/home.
2. In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then
click Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4. Download the drivers to a USB drive, CD, or DVD.
Initial system setup and configuration 45
Pre-operating system management
applications
You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Topics:
•Options to manage the pre-operating system applications
•System Setup
•Dell Lifecycle Controller
•Boot Manager
•PXE boot
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
These settings have already been pre-configured per solution requirements. Contact Dell EMC before you change these settings.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text
browser, press F1.
You can access system setup by one of the following:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Viewing System Setup
To view the System Setup screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
5
46 Pre-operating system management applications
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure the iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
www.dell.com/poweredgemanuals.
Device Settings Enables you to configure device settings.
System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password, and setup password, set the SATA
and PCIe NVMe RAID mode, and enable or disable USB ports.
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then
restart the system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
About this task
The System BIOS Settings screen details are explained as follows:
Option Description
System
Information
Provides information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Provides information and options related to the installed memory.
Processor
Settings
Provides information and options related to the processor such as speed and cache size.
SATA Settings Provides options to enable or disable the integrated SATA controller and ports.
NVMe Settings Provides options to change the NVMe settings. If the system contains the NVMe drives that you want to
configure in a RAID array, you must set both this field and the Embedded SATA field on the SATA Settings
menu to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set
this field to Non-RAID mode.
Boot Settings Provides options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Network Settings Provides options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Pre-operating system management applications 47
Option Description
Integrated Devices Provides options to manage integrated device controllers and ports, specifies related features and options.
Serial
Communication
Provides options to manage the serial ports, their related features and options.
System Profile
Settings
Provides options to change the processor power management settings, and memory frequency.
System Security Provides options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS
Control
Sets the redundant OS information for redundant OS control.
Miscellaneous
Settings
Provides options to change the system date and time.
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and BIOS version.
Viewing System Information
To view the System Information screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Information.
System Information details
About this task
The System Information screen details are explained as follows:
Option Description
System Model
Name
Specifies the system model name.
System BIOS
Version
Specifies the BIOS version installed on the system.
System
Management
Engine Version
Specifies the current version of the Management Engine firmware.
System Service
Tag
Specifies the system Service Tag.
System
Manufacturer
Specifies the name of the system manufacturer.
System
Manufacturer
Specifies the contact information of the system manufacturer.
48 Pre-operating system management applications
Option Description
Contact
Information
System CPLD
Version
Specifies the current version of the system complex programmable logic device (CPLD) firmware.
Secondary System
CPLD Version
Specifies the current version of the system complex programmable logic device (CPLD) firmware.
UEFI Compliance
Version
Specifies the UEFI compliance level of the system firmware.
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as
system memory testing and node interleaving.
Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If the operating system begins to load before you press F2, wait for the system to finish booting, and then
restart the system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Memory Settings.
Memory Settings details
About this task
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Specifies the memory size in the system.
System Memory
Type
Specifies the type of memory that is installed in the system.
System Memory
Speed
Specifies the system memory speed.
System Memory
Voltage
Specifies the system memory voltage.
Video Memory Specifies the amount of video memory.
System Memory
Testing
Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.
Memory Operating
Mode
Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode,
Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode
by default.
NOTE: The Memory Operating Mode option can have different default and available options based
on the memory configuration of your system.
Pre-operating system management applications 49
Option Description
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient.
This mode can be used by an operating system that supports the feature to load critical
applications or enables the operating system kernel to maximize system availability.
NOTE: Only Optimizer Mode should be selected when Intel DC Optane Persistent Memory is
installed.
Current State of
Memory Operating
Mode
Specifies the current state of the memory operating mode.
Node Interleaving Specifies if Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If this field is set to Disabled, the
system supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.
ADDDC Setting Enables or disables ADDDC Setting feature. When Adaptive Double DRAM Device Correction (ADDDC) is
enabled, failing DRAMs are dynamically mapped out. When set to Enabled it can have some impact to system
performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled
by default.
Opportunistic
Self-Refresh
Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default and is not
supported when DCPMMs are in the system.
Correctable Error
logging
Enables or disables logging of correctable memory threshold error. This option is set to Enabled by default.
Persistent
Memory
This field controls Persistent Memory on the system. This option is only available if the persistent memory module
is installed in the system.
Persistent Memory details
About this task
The Persistent Memory screen details can be found in the NVDIMM-N User Guide and DCPMM User Guideat https://www.dell.com/
poweredgemanuals.
Processor Settings
You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization
technology, hardware prefetcher, logical processor idling.
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Processor Settings.
50 Pre-operating system management applications
Processor Settings details
About this task
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect
Speed
Enables you to govern the frequency of the communication links among the processors in the system.
NOTE: The standard and basic bin processors support lower link frequencies.
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data
rate by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency that is
supported by the processors. You can also select specific frequencies that the processors support, which can
vary.
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
affects the performance of non-local memory accesses and cache coherency traffic. Besides, it can slow access
to non-local I/O devices from a particular processor.
However, if power-saving considerations outweigh performance, you might want to reduce the frequency of the
processor communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA
node to minimize the impact to system performance.
Virtualization
Technology
Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
Software
Prefetcher
Enables or disables the software prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Sub NUMA Cluster Sub NUMA Clustering (SNC) is a feature for breaking up the LLC into disjoint clusters based on address range,
with each cluster bound to a subset of the memory controllers in the system. It improves average latency to the
LLC. Enables or disables the Sub NUMA Cluster. This option is set to Disabled by default.
UPI Prefetch Enables you to get the memory that is read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path
will spawn the speculative memory that is read to Integrated Memory Controller (iMC) directly. This option is set
to Enabled by default.
LLC Prefetch Enables or disables the LLC Prefetch on all threads. This option is set to Disabled by default.
Dead Line LLC
Alloc
Enables or disables the Dead Line LLC Alloc. This option is set to Enabled by default. You can enable this option
to enter the dead lines in LLC or disable the option to not enter the dead lines in LLC.
Directory AtoS Enables or disables the Directory AtoS. AtoS optimization reduces remote read latencies for repeat read accesses
without intervening writes. This option is set to Disabled by default.
Logical Processor
Idling
Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
Intel SST-BF Enable Intel SST-BF. This option is displayed if Performance Per Watt (operating system) or Custom (when
OSPM is enabled) system profiles are selected. It is set to Disabled by default.
Pre-operating system management applications 51
Option Description
Intel SST-CP Enable Intel SST-CP. This option is displayed if Performance Per Watt (operating system) or Custom (when
OSPM is enabled) system profiles are selected. It is set to Disabled by default.
Configurable TDP Enables you to configure the TDP level. The available options are Nominal, Level 1, and Level 2. This option is set
to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
SST-Performance
Profile
Enables you to reconfigure the processor using Speed Select Technology.
x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Profile is set to Disabled.
NOTE: Depending on the number of installed processors, there might be up to fourtwo processor
listings.
Dell AVX Scaling
Technology
Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor Core
Speed
Specifies the maximum core frequency of the processor.
Processor Bus
Speed
Displays the bus speed of the processor.
Processor n NOTE: Depending on the number of processors, there might be up to fourtwo processors listed.
The following settings are displayed for each processor that is installed in the system:
Option Description
Family-Model-
Stepping
Specifies the family, model, and stepping of the processor as defined by Intel.
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
Maximum Memory
Capacity
Specifies the maximum memory capacity per processor.
Microcode Specifies the microcode.
SATA Settings
You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your
system.
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
52 Pre-operating system management applications
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click SATA Settings.
SATA Settings details
About this task
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to AHCI Mode, or RAID Mode. This option is set to AHCI Mode
by default.
Security Freeze
Lock
Enables you to send Security Freeze Lock command to the embedded SATA drives during POST. This option is
applicable only for AHCI mode. This option is set to Enabled by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by
default.
Port n Enables you to set the drive type of the selected device.
For AHCI Mode or RAID Mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the drive. This field is undefined for removable media
devices such as optical drives.
NVMe Settings
The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode.
NOTE: To configure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the
SATA Settings menu to RAID mode. If not, you must set this field to Non-RAID mode.
Viewing NVMe Settings
To view the NVMe Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click NVMe Settings.
Pre-operating system management applications 53
NVMe Settings details
About this task
The NVMe Settings screen details are explained as follows:
Option Description
NVMe Mode Enables you to set the NVMe mode. This option is set to Non RAID by default.
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
•UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The
interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating
system and its loader. The following benefits are available when the Boot Mode is set to UEFI:
○Support for drive partitions larger than 2 TB.
○Enhanced security (e.g., UEFI Secure Boot).
○Faster boot time.
NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives.
•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Boot Settings.
Boot Settings details
About this task
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system
is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS enables
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature or resets the system. If the last attempt to boot has failed,
the system immediately performs a cold reset or retries to boot after a 30 seconds, depending on if this field is set
to Reset or Enabled.This option is set to Enabled by default.
54 Pre-operating system management applications
Hard-Disk Failover Specifies the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive
Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first drive in the list
is attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in
the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled
by default.
Generic USB Boot Enables or disables the USB boot option. This option is set to Disabled by default.
Hard-disk Drive
Placeholder
Enables or disables the Hard-disk drive placeholder option. This option is set to Disabled by default.
BIOS Boot
Settings
Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot
Settings
Enables or disables UEFI Boot options.
The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
UEFI Boot
Sequence
Enables you to change the boot device order.
Boot Options
Enable/Disable
Enables you to select the enabled or disabled boot devices.
Choosing system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode is the standard BIOS-level boot interface.
• UEFI boot mode (the default), is an enhanced 64-bit boot interface.
1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.
3. After the system boots in the specified boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating
systems do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport.
Changing boot order
About this task
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
Steps
1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2. Click Boot Option Settings > BIOS > Boot Sequence.
3. Click Exit, and then click Yes to save the settings on exit.
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the option ROM of the
network controllers handles the network settings.
Pre-operating system management applications 55
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Network Settings.
Network Settings screen details
The Network Settings screen details are explained as follows:
About this task
Option Description
UEFI PXE Settings Options Description
PXE Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI PXE boot option is created for the
device.
PXE Device n
Settings(n = 1 to
4)
Enables you to control the configuration of the PXE device.
UEFI HTTP
Settings Options Description
HTTP Device (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the
device.
HTTP Device n
Settings (n = 1 to
4)
Enables you to control the configuration of the HTTP device.
Table 41. HTTP Device n Settings screen details
Option Description
Interface Specifies the NIC interface used for this device.
Protocol Enables you to select protocol IPv4 or IPv6. This is
set to IPv4 by default.
VLAN Enables or Disable VLAN. This is set to Disabled by
default.
VLAN ID This is set to 1.
VLAN Priority This is set to 0.
URI (will obtain from DHCP server if not specified)
UEFI iSCSI
Settings
Enables you to control the configuration of the iSCSI device.
56 Pre-operating system management applications
Option Description
Table 42. UEFI iSCSI Settings screen details
Option Description
iSCSI Initiator Name Specifies the name of the iSCSI initiator in IQN
format.
iSCSI Device1 Enables or disables the iSCSI device. When disabled,
a UEFI boot option is created for the iSCSI device
automatically. This is set to by default.
iSCSI Device1 Settings Enables you to control the configuration of the iSCSI
device.
UEFI iSCSI
Settings
Enables you to control the configuration of the iSCSI device.
Table 43. UEFI iSCSI Settings screen details
Option Description
Connection 1 Specifies the name of the iSCSI initiator in IQN
format.
Connection 2 Enables or disables the iSCSI device. When disabled,
a UEFI boot option is created for the iSCSI device
automatically. This is set to Disabled by default.
Connection 1 Settings Enables you to control the configuration of the iSCSI
device.
Connection 2 Settings Enables you to control the configuration of the iSCSI
device.
Connection order
TLS
Authentication
Configuration
View and/or modify this device's boot TLS authentication mode. None means the HTTP server and the client will
not authenticate each other for this boot. One way means the HTTP server will be authenticated by the client,
while the client will not be authenticated by the server. This option is set to None by default.
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Integrated Devices.
Pre-operating system management applications 57
Integrated Devices details
About this task
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
All Ports Off disables all front and back USB ports; selecting All Ports Off (Dynamic) disables all front and
back USB ports during POST and front ports can be enabled or disabled dynamically by an authorized user or
authorized users without resetting the system.
The USB keyboard and mouse function in certain USB ports during the boot process, depending on the selection.
After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to On or Off. This option is set to On by default.
NOTE: The Internal SD Card Port on the PCIe riser is controlled by Internal USB Port.
iDRAC Direct USB
Port
The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to ON or
OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set
to On by default.
Integrated RAID
Controller
Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Integrated
Network Card 1
Enables or disables the integrated network card (NDC). When set to Disabled, the NDC is not available to the
operating system (OS). This option is set to Enabled by default.
NOTE: If set to Disabled (OS), the Integrated NICs might still be available for shared network
access by iDRAC.
I/OAT DMA
Engine
Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network traffic and lower CPU utilization. Enable only if the hardware and software support the
feature.This option is set to Disabled by default.
Embedded Video
Controller
Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Embedded Video Controller is used as the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card is used as the primary display. BIOS will output displays to both the primary
add-in video and the embedded video during POST and pre-boot environment. The embedded video is disabled
before the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the first card
discovered during PCI enumeration is selected as the primary video. You might have to re-arrange
the cards in the slots in order to control which card is the primary video.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video
Controller option is a read-only field. If the Embedded Video Controller is the only display capability in the system
(that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically used as the
primary display even if the Embedded Video Controller setting is set to Enabled.
SR-IOV Global
Enable
Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Disabled by default.
Internal SD Card
Port
Enables or disables the internal SD card port of the Internal Dual SD Module (IDSDM). This option is set to On by
default.
Internal SD Card
Redundancy
Configures the redundancy mode of the Internal Dual SD Module (IDSDM). When set to Mirror Mode, data is
written on both SD cards. After failure of either card and replacement of the failed card, the data of the active
card is copied to the offline card during the system boot.
When Internal SD Card Redundancy is set to Disabled, only the primary SD card is visible to the OS. This option is
set to Disabled by default.
Internal SD
Primary Card
By default, the primary SD card is selected to be SD Card 1. If SD Card 1 is not present, then the controller selects
SD Card 2 to be the primary SD card.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.
58 Pre-operating system management applications
Option Description
Empty Slot Unhide Enables or disables the root ports of all the empty slots that are accessible to the BIOS and OS. This option is set
to Disabled by default.
Memory Mapped
I/O above 4 GB
Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped
I/O Base
When set to 12 TB, the system maps the MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
PCIe addressing. When set to 512 GB, the system maps the MMIO base to 512 GB, and reduces the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the
configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed
peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is
disabled, both the Option ROM and UEFI drivers are disabled. Only slots that are present on the system are
available for control.
Table 44. Slot Disablement
Option Description
Slot 1 Enables or disables the PCIe slot 1. This option is set
to Enabled by default.
Slot 3 Enables or disables or only the boot driver is disabled
for the PCIe slot 3. This option is set to Enabled by
default.
Slot 4 Enables or disables or only the boot driver is disabled
for the PCIe slot 4. This option is set to Enabled by
default.
Slot 5 Enables or disables or only the boot driver is disabled
for the PCIe slot 5. This option is set to Enabled by
default.
Slot 6 Enables or disables or only the boot driver is disabled
for the PCIe slot 6. This option is set to Enabled by
default.
Slot 7 Enables or disables or only the boot driver is disabled
for the PCIe slot 7. This option is set to Enabled by
default.
Slot 8 Enables or disables or only the boot driver is disabled
for the PCIe slot 8. This option is set to Enabled by
default.
Table 45. Slot Disablement
Option Description
Slot 1 Enables or disables the PCIe slot 1. This option is set
to Enabled by default.
Table 46. Slot Disablement
Option Description
Slot 1 Enables or disables the PCIe slot 1. This option is set
to Enabled by default.
Pre-operating system management applications 59
Option Description
Table 46. Slot Disablement (continued)
Option Description
Slot 2 Enables or disables or only the boot driver is disabled
for the PCIe slot 2. This option is set to Enabled by
default.
Slot 3 Enables or disables or only the boot driver is disabled
for the PCIe slot 3. This option is set to Enabled by
default.
Slot 4 Enables or disables or only the boot driver is disabled
for the PCIe slot 4. This option is set to Enabled by
default.
Slot 5 Enables or disables or only the boot driver is disabled
for the PCIe slot 5. This option is set to Enabled by
default.
Slot 6 Enables or disables or only the boot driver is disabled
for the PCIe slot 6. This option is set to Enabled by
default.
Slot 7 Enables or disables or only the boot driver is disabled
for the PCIe slot 7. This option is set to Enabled by
default.
NOTE: If your system supports four processors, you may have 13 PCIe slots.
Slot Bifurcation Allows Platform Default Bifurcation, Auto Discovery of Bifurcation and Manual Bifurcation Control. The
default is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual
Bifurcation Control and is disabled when set to Platform Default Bifurcation or Auto Discovery of
Bifurcation.
NOTE: Slot Bifurcation options vary depend on the Riser configurations.
Table 47. Slot Bifurcation
Option Description
Auto Discovery Bifurcation Mode The option is set to Platform Default Bifurcation.
Slot 1 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation
Slot 3 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation
Slot 4 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation
Slot 5 Bifurcation x4 or x8 Bifurcation
Slot 6 Bifurcation x4 or x8 Bifurcation
Slot 7 Bifurcation x4 or x8 Bifurcation
Slot 8 Bifurcation x16 or x8 or x4 or x4x4x8 or x8x4x4 Bifurcation
60 Pre-operating system management applications
Option Description
Table 48. Slot Bifurcation
Option Description
Auto Discovery Bifurcation Settings Platform Default Bifurcation , Auto Bifurcation, and
Manual bifurcation
Slot 1 Bifurcation x16 Bifurcation
Table 49. Slot Bifurcation
Option Description
Slot 1 Bifurcation x4 or x8 or x4x4x4x8 or x8x4x4 Bifurcation
Slot 2 Bifurcation x4 or x8 Bifurcation
Slot 3 Bifurcation x4 or x8 or x4x4x4x8 or x8x4x4 Bifurcation
Slot 4 Bifurcation x16 or x4 or x8 or x4x4x4x8 or x8x4x4 Bifurcation
Slot 5 Bifurcation x4 Bifurcation or x8 Bifurcation
Slot 6 Bifurcation x4 or x8 Bifurcation
Slot 7 Bifurcation x16 or x4 or x8 or x4x4x4x8 or x8x4x4 Bifurcation
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Serial Communication.
Serial Communication details
About this task
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication
Enables you to select serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console
redirection can also be enabled, and the port address can be specified. This option is set to Auto by default.
Pre-operating system management applications 61
Option Description
Serial Port
Address
Enables you to set the port address for serial device. This field sets the serial port address to either COM1 or
COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1
by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings
from within the BIOS setup utility may not always revert the serial MUX setting to the default
setting of Serial Device 1.
External Serial
Connector
Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote
Access Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by
SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings
from within the BIOS setup utility may not always revert this setting to the default setting of
Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Enables you to set the remote console terminal type. This option is set to VT100/VT220 by default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
System Profile Settings
You can use the System Profile Settings screen to enable specific system performance settings such as power management.
Viewing System Profile Settings
To view the System Profile Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Profile Settings.
System Profile Settings details
About this task
The System Profile Settings screen details are explained as follows:
62 Pre-operating system management applications
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS
automatically sets the rest of the options. You can only change the rest of the options if the mode is set to
Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active
Power Controller.
NOTE: All the parameters on the system profile setting screen are available only when the System
Profile option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Based Power Management.
Memory
Frequency
Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a
specific speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Disabled by default
for performance profile and is set to Enabled by default for all other profiles.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.Dynamic mode enables the processor to
optimize power resources across cores and uncores during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option.
Energy Efficient
Policy
Enables you to select the Energy Efficient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings. This option is set to Balanced Performance by default.
Number of Turbo
Boost Enabled
Cores for
Processor 1
NOTE: If there are four processors installed in the system, you will see an entry for Number of
Turbo Boost Enabled Cores for Processor 4.
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to
disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting
does not impact the system power or performance.
CPU Interconnect
Bus Link Power
Management
Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
PCI ASPM L1 Link
Power
Management
Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.
Intel Persistent
Memory CR QoS
Controls the tuning recipe for Quality of Service (QoS) knobs. Disabled by default. Method 1 is recommended
for 2-2-2 memory configurations in App-Direct. Method 2 is recommended for other memory configurations in
App-Direct. Method 3 is recommended for 1 DIMM per channel configurations.
Intel Persistent
Memory
Controls the thresholds that trigger switching between near (RDIMM/LRDIMM) and far (DCPMM) memory. BW
Optimized, selected by default, optimizes for RDIMM/LRDIMM and DCPMM bandwidth. Latency Optimized
Pre-operating system management applications 63
Option Description
Performance
Setting
offers better RDIMM/LRDIMM latency in the presence of DCPMM. Balanced Profile optimizes performance
with Memory Mode configured DCPMM.
System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password and
disabling the power button.
Viewing System Security
To view the System Security screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
System Security Settings details
About this task
The System Security Settings screen details are explained as follows:
Option Description
CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Enables you to set the system password. This option is set to Enabled by default and is read-only if the password
jumper is not installed in the system.
Setup Password Enables you to set the system setup password. This option is read-only if the password jumper is not installed in
the system.
Password Status Enables you to lock the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You
can only modify the TPM Status TPM Activation, and the Intel TXT fields if the TPM Status field is set to either
On with Pre-boot Measurements or On without Pre-boot Measurements.
When TPM 1.2 is installed, the TPM Security option is set to Off, On with Pre-boot Measurements, or On
without Pre-boot Measurements.
When TPM 2.0 is installed, the TPM Security option is set to On or Off. This option is set to Off by default.
TPM Information Enables you to change the operational state of the TPM. This option is set to No Change by default.
TPM Status Specifies the TPM status.
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated.
When set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may
affect booting to the operating system.
64 Pre-operating system management applications
Option Description
This field is read-only when TPM Security is set to Off. The action requires an additional reboot before it can
take effect.
TPM Advanced
Settings
This setting is enabled only when TPM Security is set to ON.
Intel(R) TXT Enables you to set the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to
Off by default.
When TPM 2.0 is installed, TPM 2 Algorithm option is available. It enables you to select a hash algorithm from
those supported by the TPM (SHA1, SHA256). TPM 2 Algorithm option must be set to SHA256, to enable TXT.
Power Button Enables you to set the power button on the front of the system. This option is set to Enabled by default.
AC Power
Recovery
Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power
Recovery Delay
Enables you to set the time that the system should take to turn on after AC power is restored to the system. This
option is set to Immediate by default.
User Defined
Delay (60 s to 600
s)
Enables you to set the User Defined Delay option when the User Defined option for AC Power Recovery
Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables
are protected in the environment, and new UEFI boot entries are forced to be at the end of the current boot
order.
In-Band
Manageability
Interface
When set to Disabled, this setting hides the Management Engine's (ME), HECI devices, and the system's IPMI
devices from the operating system. This prevents the operating system from changing the ME power capping
settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI
interface to be operational. This setting needs to be set to Enabled to avoid updating errors.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Secure Boot
Policy
When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key
and certificates. Secure Boot policy is set to Standard by default.
Secure Boot Mode Enables you to configure how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the
current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.
Options Description
User Mode In User Mode, PK must be installed, and BIOS performs signature verification on
programmatic attempts to update policy objects.
BIOS allows unauthenticated programmatic transitions between modes.
Audit Mode In Audit mode, PK is not present. BIOS does not authenticate programmatic updates to
the policy objects, and transitions between modes.
Audit Mode is useful for programmatically determining a working set of policy objects.
BIOS performs signature verification on pre-boot images. BIOS also logs the results in the
image Execution Information Table, but approves the images whether they pass or fail
verification.
Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and
the BIOS performs signature verification on programmatic attempts to update policy
objects.
Pre-operating system management applications 65
Option Description
Options Description
Deployed Mode restricts the programmatic mode transitions.
Secure Boot
Policy Summary
Specifies the list of certificates and hashes that secure boot uses to authenticate images.
Secure Boot
Custom Policy
Settings
Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom.
Creating a system and setup password
Prerequisites
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and
you need not provide the system password to boot the system.
Steps
1. To enter System Setup, press F2 immediately after turning on or rebooting your system.
2. On the System Setup Main Menu screen, click System BIOS > System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password field, type your system password, and press Enter or Tab.
A message prompts you to reenter the system password.
5. Reenter the system password, and click OK.
6. In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7. Reenter the setup password, and click OK.
8. Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using your system password to secure the system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1. Power on or reboot your system.
2. Type the system password and press Enter.
Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your
password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system
displays an error message that the system has stopped functioning and must be turned off. Even after you turn off and
restart the system, the error message is displayed until the correct password is entered.
66 Pre-operating system management applications
Deleting or changing system and setup password
Prerequisites
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS > System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password field, change or delete the existing system password, and then press Enter or Tab.
5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
NOTE: If you change the system password or setup password, a message prompts you to reenter the new password.
If you delete the system password or setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Operating with setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power
down.
Even after you restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system
password. For more information, see the System Security Settings details section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Redundant OS Control
In the Redundant OS Control screen you can set the redundant OS information. This enables you to set up a physical recovery disk on
the system.
Viewing Redundant OS Control
To view the Redundant OS Control screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Redundant OS Control.
Pre-operating system management applications 67
Redundant OS Control screen details
The Redundant OS Control screen details are explained as follows:
About this task
Option Description
Redundant OS
Location
Enables you to select a backup disk from the following devices:
•None
•IDSDM
•Internal SD card
•SATA Ports in AHCI mode
•BOSS PCIe Cards (Internal M.2 Drives)
•Internal USB
NOTE: RAID configurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those configurations.
Redundant OS
State NOTE: This option is disabled if Redundant OS Location is set to None.
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS
Boot
NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is
set to Hidden.
When set to Enabled, BIOS boots to the device specified in Redundant OS Location. When set to Disabled,
BIOS preserves the current boot list settings. This option is set to Disabled by default.
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system
date and time.
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
Steps
1. Power on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Miscellaneous Settings.
Miscellaneous Settings details
About this task
The Miscellaneous Settings screen details are explained as follows:
68 Pre-operating system management applications
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Keyboard
NumLock
Enables you to set whether the system should boot with the NumLock enabled or disabled. This option is set to
On by default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This field is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
This option is set to Disabled by default.
Dell Wyse
P25/P45 BIOS
Access
Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
Power Cycle
Request
Enables or disables the Power Cycle Request. This option is set to None by default.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
Device Settings
Device Settings enables you to configure the below device parameters:
• Controller Configuration Utility
• Embedded NIC Port1-X Configuration
• NICs in slotX, Port1-X Configuration
• BOSS Card configuration
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified
Extensible Firmware Interface (UEFI) applications.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating
system, see the Dell Lifecycle Controller documentation at www.dell.com/poweredgemanuals.
Pre-operating system management applications 69
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Viewing Boot Manager
About this task
To enter Boot Manager:
Steps
1. Power on, or restart your system.
2. Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
One-shot UEFI boot menu
One-shot UEFI boot menu enables you to select a boot device to boot from.
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.
70 Pre-operating system management applications
Installing and removing system components
Topics:
•Safety instructions
•Before working inside your system
•After working inside your system
•Recommended tools
•Optional front bezel
•System cover
•Drives
•Backplane cover
•Inside the system
•Air shroud
•Cooling fans
•System memory
•NVDIMM-N battery
•Processors and heat sinks
•Expansion cards and expansion card risers
•M.2 SSD module
•Optional IDSDM or vFlash module
•Optional IDSDM or vFlash module
•Network daughter card
•Integrated storage controller card
•Backplane
•Cable routing
•SAS expander card
•Rear drive cage
•System battery
•USB module
•VGA module
•Optional internal USB memory key
•Optical drive (optional)
•Power supply units
•System board
•Trusted Platform Module
•Control panel
Safety instructions
NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system
by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric
shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system
without the system cover can result in component damage.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
6
Installing and removing system components 71
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated
with a component or a blank.
Before working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Turn off the system, including all attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. If applicable, remove the system from the rack.
For more information, see the Rack Installation Guide at https://www.dell.com/poweredgemanuals.
4. Remove the system cover.
After working inside your system
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Reconnect the peripherals and connect the system to the electrical outlet.
2. Turn on the attached peripherals and then turn on the system.
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock
The key is needed only if your system includes a bezel.
• Phillips #1 screwdriver
• Phillips #2 screwdriver
• 1/4 inch flat head screwdriver
• Torx #T30 screwdriver
• Wrist grounding strap
You need the following tools to assemble the cables for a DC power supply unit.
• AMP 90871-1 hand-crimping tool or equivalent
• Tyco Electronics 58433-3 or equivalent
• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
72 Installing and removing system components
Optional front bezel
Removing the front bezel
The procedure to remove the front bezel with and without the LCD panel is the same.
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Unlock the bezel by using the bezel key.
2. Press the release button, and pull the left end of the bezel.
3. Unhook the right end, and remove the bezel.
Figure 20. Removing the optional front bezel with the LCD panel
Installing the front bezel
The procedure to install the front bezel with and without the LCD panel is the same.
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Locate and remove the bezel key.
NOTE: The bezel key is part of the LCD bezel package.
2. Align and insert the right end of the bezel onto the system.
3. Press the bezel until the button clicks in place and fit the left end of the bezel onto the system.
4. Lock the bezel by using the key.
Installing and removing system components 73
Figure 21. Installing the optional front bezel with the LCD panel
System cover
Removing the system cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Turn off the system, including any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
Steps
1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position.
2. Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.
3. Hold the cover on both sides, and lift the cover away from the system.
74 Installing and removing system components
Figure 22. Removing the system cover
Installing the system cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system.
Steps
1. Align the tabs on the system cover with the guide slots on the system.
2. Push the system cover latch down.
The system cover slides forward, the tabs on the system cover engage with the guide slots on the system and the system cover latch
locks into place.
3. Using a 1/4 inch flat head or Phillips #2 screwdriver, rotate the latch release lock clockwise to the locked position.
Installing and removing system components 75
Figure 23. Installing the system cover
Next steps
1. Reconnect the peripherals and connect the system to the electrical outlet.
2. Turn on the system, including any attached peripherals.
Drives
Removing a drive blank
The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Steps
Press the release button, and slide the drive blank out of the drive slot.
76 Installing and removing system components
Figure 24. Removing a drive blank
Next steps
1. Install a drive or a drive blank.
Installing a drive blank
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. If installed, remove the front bezel.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Steps
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Figure 25. Installing a drive blank
Next steps
If removed, install the front bezel.
Removing a drive carrier
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. If applicable, remove the front bezel.
3. Using the management software, prepare the drive for removal.
Installing and removing system components 77
If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the
drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is configured correctly to support drive removal and
insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the
documentation supplied with your operating system.
Steps
1. Press the release button to open the drive carrier release handle.
2. Holding the handle, slide the drive carrier out of the drive slot.
Figure 26. Removing a drive carrier
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
2. Install a drive carrier.
3. If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling.
Installing a drive carrier
Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and
attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
78 Installing and removing system components
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically
begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on
the replacement drive is immediately lost after the drive is installed.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. If applicable, remove the drive blank.
Steps
1. Press the release button on the front of the drive carrier to open the release handle.
2. Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3. Close the drive carrier release handle to lock the drive in place.
Figure 27. Installing a drive carrier
Next steps
If applicable, install the front bezel.
Removing the drive from the drive carrier
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Steps
1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2. Lift the drive out of the drive carrier.
Installing and removing system components 79
Figure 28. Removing the drive from the drive carrier
Next steps
If applicable, install the drive into the drive carrier.
Installing a drive into the drive carrier
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.
Steps
1. Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2. Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is flush with the back of the drive carrier.
3. Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
80 Installing and removing system components
Figure 29. Installing a drive into the drive carrier
Backplane cover
Removing the backplane cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the system cover.
Steps
1. Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2. Lift the backplane cover away from the system.
Installing and removing system components 81
Figure 30. Removing the backplane cover
Installing the backplane cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Install the system cover.
Steps
1. Align the tabs on the backplane cover with the guide slots on the system.
2. Slide the backplane cover toward the front of the system until the cover locks into place.
Figure 31. Installing the backplane cover
82 Installing and removing system components
Next steps
Follow the procedure listed in After working inside your system on page 72.
Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.
Figure 32. Inside the system - 1 PCIe expansion riser
1. right control panel cable cover 2. hard drive cage
3. optical drive 4. optical drive release latch
5. backplane release latch 6. cabling latch
7. cooling fan (8) 8. air shroud
9. processor and DIMM blank 10. processor 2 slot
11. rear hard drive module 12. expansion riser 1
13. IDSDM/vFlash module slot 14. integrated storage controller card
15. processor 1 16. intrusion switch
17. cabling latch 18. hard drive backplane
19. left control panel cable cover
Installing and removing system components 83
Figure 33. Inside the system - 2 PCIe expansion risers
1. right control panel cable cover 2. hard drive cage
3. backplane release latch 4. NVDIMM-N battery
5. cabling latch 6. cooling fan (8)
7. air shroud 8. processor and DIMM blank
9. processor 2 slot 10. IDSDM/vFlash module slot
11. expansion riser 2 B 12. expansion riser 1 B
13. PCIe shroud 14. integrated storage controller card
15. processor 1 16. intrusion switch
17. cabling latch 18. SAS expander board
19. hard drive backplane 20. left control panel cable cover
84 Installing and removing system components
Figure 34. Inside the system - 3 PCIe expansion risers
1. right control panel cable cover 2. hard drive cage
3. backplane cover 4. backplane release latch
5. cabling latch 6. cooling fan (8)
7. air shroud 8. processor and DIMM blank
9. processor 2 slot 10. IDSDM/vFlash module slot
11. expansion riser 2 A 12. network daughter card
13. expansion riser 1 A 14. PCIe shroud
15. integrated storage controller card 16. processor 1
17. intrusion switch 18. cabling latch
19. hard drive backplane 20. left control panel cable cover
Installing and removing system components 85
Air shroud
Removing the air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
Steps
Hold the air shroud at both ends and lift it away from the system.
Figure 35. Removing the air shroud
Next steps
1. If applicable, install the air shroud.
2. Follow the procedure listed in After working inside your system on page 72.
Installing the air shroud
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. If applicable, route the cables inside the system along the system wall and secure the cables by using the cable latch.
Steps
1. Align the tabs on the air shroud with the slots on the system.
86 Installing and removing system components
2. Lower the air shroud into the system until it is firmly seated.
When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.
Figure 36. Installing the air shroud
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
Cooling fans
Removing a cooling fan
The procedure for removing standard and high performance fans is identical.
Prerequisites
NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.
Exercise utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan
at a time.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Remove the air shroud.
Steps
1. Holding the touch points on the cooling fan, lift the fan to disconnect the connector on the fan from the connector on the system
board.
2. Lift the fan out of the system.
Installing and removing system components 87
Figure 37. Removing the cooling fan
Next steps
If applicable, install the cooling fan.
Installing a cooling fan
The procedure for installing standard and high performance fans is identical.
Prerequisites
NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.
Exercise utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan
at a time.
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Holding the touch points on the cooling fan, align the connector on the cooling fan with the connector on the system board.
2. Push the cooling fan, by pressing on the touch point, till the fan is firmly seated on the connector.
88 Installing and removing system components
Figure 38. Installing the cooling fan
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system on page 72.
System memory
System memory guidelines
The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), Non-Volatile DIMMs
(NVDIMM-Ns), and Intel Optane Data Center Persistent Memory Modules (DCPMMs). System memory holds the instructions that are
executed by the processor.
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six
channels. Six memory channels are allocated to each processor. In each channel, the release tabs of the first socket are marked white, and
the second socket black.
Installing and removing system components 89
Figure 39. System memory view
Memory channels are organized as follows:
Table 50. Memory channels
Proce
ssor
Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5
Proces
sor 1
Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12
Proces
sor 2
Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12
General memory module installation guidelines
To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your
system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory
configuration, or operate with reduced memory.
The memory bus may operate at frequency can be 2933 MT/s, 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following
factors:
90 Installing and removing system components
• System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
• Maximum supported DIMM speed of the processors. For memory frequency of 2933 MT/s, one DIMM per channel is supported.
• Maximum supported DIMM speed of the processors.
• Maximum supported speed of the DIMMs
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural
configuration. The following are the recommended guidelines for installing memory modules:
• All DIMMs must be DDR4.
• RDIMMs and LRDIMMs must not be mixed.
• NVDIMMs and LRDIMMs must not be mixed.
• NVDIMMs and RDIMMs can be mixed.
• 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon
Via/3DS) LRDIMMs.
• x4 and x8 DRAM based memory modules can be mixed.
• Up to two RDIMMs can be populated per channel regardless of rank count.
• Up to two LRDIMMs can be populated per channel regardless of rank count.
• A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count.
• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s).
• Populate memory module sockets only if a processor is installed.
○For single-processor systems, sockets A1 to A12 are available.
○For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
• Populate all the sockets with white release tabs first, followed by the black release tabs.
• When mixing memory modules with different capacities, populate the sockets with memory modules with the highest capacity first.
For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release
tabs and 8 GB memory modules in the sockets with black release tabs.
• Memory modules of different capacities can be mixed provided other memory population rules are followed.
For example, 8 GB and 16 GB memory modules can be mixed.
• In a dual-processor configuration, the memory configuration for each processor must be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
• Mixing of more than two memory module capacities in a system is not supported.
• Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical
DIMMs for best performance.
• Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance.
DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor.
• When the DIMM quantity is 4 per processor, the population is slot 1, 2, 4, 5.
• When the DIMM quantity is 8 per processor, the population is slot 1, 2, 4, 5, 7, 8, 10, 11.
NVDIMM-N memory module installation guidelines
The following are the recommended guidelines for installing NVDIMM-N memory modules:
• Each system supports memory configurations with 1, 2, 4, 6, or 12 NVDIMM-Ns.
• Supported configurations have dual processors and a minimum of 12x RDIMMs.
• Maximum of 12 NVDIMM-Ns can be installed in a system.
• NVDIMM-Ns or RDIMMs must not be mixed with LRDIMMs.
• DDR4 NVDIMM-Ns must be populated only on the black release tabs on processor 1 and 2.
• For systems with four processors, RDIMMs populated on processor 3 and 4 must be identical to the number of RDIMMs populated on
processor 1 and 2.
• All slots on configurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system.
NOTE: NVDIMM-N memory slots are not hot-pluggable.
For more information about the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at www.dell.com/
poweredgemanuals.
Installing and removing system components 91
Table 51. Supported NVDIMM-N for dual processor configurations
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 1 12x 16 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6}
Processor2 {B1, 2, 3, 4, 5, 6}
Processor1 {A7}
Configuration 2 12x 32 GB RDIMMs, 1x
NVDIMM-N Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7}
Configuration 3 23x 32 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12}
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11}
Processor2 {B12}
Configuration 4 12x 16 GB RDIMMs, 2x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7}
Processor2 {B7}
Configuration 5 12x 32 GB RDIMMs, 2x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7}
Processor2 {B7}
Configuration 6 22x 32 GB RDIMMs, 2x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11}
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11}
Processor1 {A12}
Processor2 {B12}
Configuration 7 12x 16 GB RDIMMs, 4x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, A8}
Processor2 {B7, B8}
Configuration 8 22x 32 GB RDIMMs, 4x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, A8}
Processor2 {B7, B8}
Configuration 9 20x 32 GB RDIMMs, 4x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10}
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10}
Processor1 {A11, 12}
Processor2 {B11, 12}
Configuration 10 12x 16 GB RDIMMs, 6x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Configuration 11 12x 32 GB RDIMMs, 6x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Configuration 12 18x 32 GB RDIMMs, 6x
NVDIMM-Ns Processor1 {1, 2, 3, 4, 5, 6, 7, 8,
9}
Processor2 {1, 2, 3, 4, 5, 6, 7, 8,
9}
Processor1 {A10, 11, 12}
Processor2 {B10, 11, 12}
Configuration 13 12x 16 GB RDIMMs, 12x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, 8, 9, 10, 11, 12}
Processor2 {B7, 8, 9, 10, 11, 12}
92 Installing and removing system components
Table 51. Supported NVDIMM-N for dual processor configurations (continued)
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 14 12x 32 GB RDIMMs, 12x
NVDIMM-Ns Same for all 12x RDIMM
configurations. See
Configuration 1.
Processor1 {A7, 8, 9, 10, 11, 12}
Processor2 {B7, 8, 9, 10, 11, 12}
Table 52. Supported NVDIMM-N for quad processor configurations
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 1 24x 16 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7}
Configuration 2 24x 32 GB RDIMMs, 1x
NVDIMM-N Same for all 24x RDIMM
configurations. See
Configuration 1.
Processor1 {A7}
Configuration 3 47x 32 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12} ,
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11} ,
Processor3 {C1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor 4 {D1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor2 {B12}
Configuration 4 24x 16 GB RDIMMs, 2x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7},
Processor2 {B7}
Configuration 5 24x 32 GB RDIMMs, 2x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7},
Processor2 {B7}
Configuration 6 46x 32 GB RDIMMs, 2x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11},
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11} ,
Processor3 {C1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor 4 {D1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor1 {A12},
Processor2 {B12}
Configuration 7 24x 16 GB RDIMMs, 4x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7,8},
Processor2 {B7,8}
Configuration 8 24x 32 GB RDIMMs, 4x
NVDIMMs Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7,8},
Processor2 {B7,8}
Installing and removing system components 93
Table 52. Supported NVDIMM-N for quad processor configurations (continued)
Configuration Description Memory population rules
RDIMMs NVDIMM-N
Configuration 9 44x 32 GB RDIMMs, 4x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10},
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9, 10},
Processor3 {C1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor4 {D1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor1 {A11, 12},
Processor2 {B11, 12}
Configuration 10 24x 16 GB RDIMMs, 6x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6}
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Configuration 11 24x 32 GB RDIMMs, 6x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Configuration 12 42x 32 GB RDIMMs, 6x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9},
Processor2 {B1, 2, 3, 4, 5, 6, 7,
8, 9}
Processor3 {C1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor4 {D1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor1 {A10,11,12}
Processor2 {B10, 11, 12}
Configuration 13 24x 16 GB RDIMMs, 12x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7, 8, 9, 10, 11, 12},
Processor2 {B7, 8, 9, 10, 11, 12}
Configuration 14 24x 32 GB RDIMMs, 12x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6}
Processor4 {D1, 2, 3, 4, 5, 6}
Processor1 {A7, 8, 9, 10, 11, 12},
Processor2 {B7, 8, 9, 10, 11, 12}
Configuration 15 36x 32 GB RDIMMs, 12x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6},
Processor2 {B1, 2, 3, 4, 5, 6},
Processor3 {C1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor 4 {D1, 2, 3, 4, 5, 6, 7,
8, 9, 10, 11, 12}
Processor1 {A7, 8, 9, 10, 11, 12},
Processor2 {B7, 8, 9, 10, 11, 12}
DCPMM installation guidelines
The following are the recommended guidelines for installing data center persistent memory module (DCPMM) memory modules:
• Each system supports maximum of one DCPMM memory module per channel.
NOTE: If two different DCPMM capacities are mixed, an F1/F2 warning is displayed as the configuration is not
supported.
• DCPMM can be mixed with RDIMM, LRDIMM, and 3DS LRDIMM.
• Mixing of DDR4 DIMM types (RDIMM, LRDIMM, and 3DS LRDIMM), within channels, for Integrated Memory Controller (iMC), or
across sockets are not supported.
94 Installing and removing system components
• Mixing of DCPMM operating modes (App Direct, Memory Mode) is not supported.
• If only one DIMM is populated on a channel, it should always go to the first slot in that channel (white slot).
• If a DCPMM and a DDR4 DIMM are populated on the same channel, always plug DCPMM on second slot (black slot).
• If the DCPMM is configured in Memory Mode, the recommended DDR4 to DCPMM capacity ratio is 1:4 to 1:16 per iMC.
• DCPMMs' cannot be mixed with other DCPMMs capacities or NVDIMMs.
• Mixing different capacities of RDIMMs and LRDIMMs are not allowed when DCPMM is installed.
• DCPMMs of different capacities are not allowed.
For more information about the supported DCPMM configurations, see the Dell EMC DCPMM User 's Guide at https://www.dell.com/
support/home/products/server_int/server_int_poweredge.
Table 53. 2 socket DCPMM configurations
No. of
CPUs
in the
Server
DCPMM
Populati
on
DRAM
Populati
on
DRAM
Capaci
ty
(GB)
DCPM
M
Capacit
y (GB)
Operating
system
Memory in
Memory
Mode (GB)
Total
Memory
(GB)
Total
Memor
y per
CPU
(GB)
Ratio
DRAM to
Optane
Memory
Requi
res an
M or
L
CPU
Suppor
ted in
App
Direct
Mode
Support
ed in
Memory
Mode
2 128 GB x
1
16 GB x
12
192 128 N/A 320 160 1 : 0.7 No Yes No
2 128 GB x
2
16 GB x
12
192 256 N/A 448 224 1 : 1.3 No Yes No
2 128 GB x
4
16 GB x 8 128 512 512 640 320 1 : 4 No Yes Yes
2 128 GB x
4
16 GB x
12
192 512 N/A 704 352 1 : 2.7 No Yes No
2 128 GB x
8
16 GB x
12
192 1,024 1,024 1,216 608 1 : 5.3 No Yes Yes
2 128 GB x
12
16 GB x
12
192 1,536 1,536 1,728 864 1 : 8 No Yes Yes
2 128 GB x
1
32 GB x
12
384 128 N/A 512 256 1 : 0.3 No Yes No
2 128 GB x
2
32 GB x
12
384 256 N/A 640 320 1 : 0.7 No Yes No
2 128 GB x
4
32 GB x
12
384 512 N/A 896 448 1 : 1.3 No Yes No
2 128 GB x
8
32 GB x
12
384 1,024 N/A 1,408 704 1 : 2.7 No Yes No
2 128 GB x
12
32 GB x
12
384 1,536 1,536 1,920 960 1 : 4 No Yes Yes
2 128 GB x
4
64 GB x
12
768 512 N/A 1,280 640 1 : 0.7 No Yes No
2 128 GB x
8
64 GB x
12
768 1,024 N/A 1,792 896 1 : 1.3 No Yes No
2 128 GB x
12
64 GB x
12
768 1,536 N/A 2,304 1,152 1 : 2 L SKU Yes No
2 128 GB x
12
128 GB x
12
1,536 1,536 N/A 3,072 1,536 1 : 1 L SKU Yes No
2 512 GB x
8
32 GB x
12
384 4,096 4,096 4,480 2,240 1 : 10.7 L SKU Yes Yes
2 512 GB x
12
32 GB x
12
384 6,144 6,144 6,528 3,264 1 : 16 L SKU Yes Yes
Installing and removing system components 95
Table 53. 2 socket DCPMM configurations (continued)
No. of
CPUs
in the
Server
DCPMM
Populati
on
DRAM
Populati
on
DRAM
Capaci
ty
(GB)
DCPM
M
Capacit
y (GB)
Operating
system
Memory in
Memory
Mode (GB)
Total
Memory
(GB)
Total
Memor
y per
CPU
(GB)
Ratio
DRAM to
Optane
Memory
Requi
res an
M or
L
CPU
Suppor
ted in
App
Direct
Mode
Support
ed in
Memory
Mode
2 512 GB x
8
64 GB x
12
768 4,096 4,096 4,864 2,432 1 : 5.3 L SKU Yes Yes
2 512 GB x
12
64 GB x
12
768 6,144 6,144 6,912 3,456 1 : 8 L SKU Yes Yes
2 512 GB x
12
128 GB x
12
1,536 6,144 6,144 7,680 3,840 1 : 4 L SKU Yes Yes
2 256 GB x
8
16 GB x
12
192 2,048 2,048 2,240 1,120 1 : 10.7 L SKU Yes Yes
2 256 GB x
8
32 GB x
12
384 2,048 2,048 2,432 1,216 1 : 5.3 L SKU Yes Yes
2 256 GB x
12
32 GB x
12
384 3,072 3,072 3,456 1,728 1 : 8 L SKU Yes Yes
2 256 GB x
8
64 GB x
12
768 2,048 N/A 2,816 1,408 1 : 2.7 L SKU Yes No
2 256 GB x
12
64 GB x
12
768 3,072 3,072 3,840 1,920 1 : 4 L SKU Yes Yes
2 256 GB x
12
128 GB x
12
1,536 3,072 N/A 4,608 2,304 1 : 2 L SKU Yes No
NOTE: There are limited configurations available for Dual Socket Servers with only one CPU populated.
NOTE: DCPMM is supported on systems with 1600W and 2400W PSU configuration.
NOTE:
• High Performance Fan is required with DCPMM.
• GPU and FGPA cards are not supported.
• Mid or rear storage is not supported.
• Front 12 x 3.5-inch drives are not supported.
Mode-specific guidelines
The configurations allowed depend on the memory mode selected in the System BIOS.
Table 54. Memory operating modes
Memory Operating Mode Description
Optimizer Mode The Optimizer Mode if enabled, the DRAM controllers operate
independently in the 64-bit mode and provide optimized memory
performance.
NOTE: DCPMM supports only Optimizer mode.
Mirror Mode The Mirror Mode if enabled, the system maintains two identical
copies of data in memory, and the total available system memory is
one half of the total installed physical memory. Half of the installed
memory is used to mirror the active memory modules. This feature
provides maximum reliability and enables the system to continue
running even during a catastrophic memory failure by switching
over to the mirrored copy. The installation guidelines to enable
96 Installing and removing system components
Table 54. Memory operating modes (continued)
Memory Operating Mode Description
Mirror Mode require that the memory modules be identical in size,
speed, and technology, and they must be populated in sets of 6 per
processor.
Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a
spare. If excessive correctable errors occur in a rank or channel,
while the operating system is running, they are moved to the spare
area to prevent errors from causing an uncorrectable failure.
Requires two or more ranks to be populated in each channel.
Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a
spare. If excessive correctable errors occur in a rank or channel,
while the operating system is running, they are moved to the spare
area to prevent errors from causing an uncorrectable failure.
Requires three or more ranks to be populated in each channel.
With single rank memory sparing enabled, the system memory
available to the operating system is reduced by one rank per
channel.
For example, in a dual-processor configuration with 24x 16 GB
dual-rank memory modules, the available system memory is: 3/4
(ranks/channel) × 24 (memory modules) × 16 GB = 288 GB, and
not 24 (memory modules) × 16 GB = 384 GB. For multi rank
sparing, the multiplier changes to 1/2 (ranks/channel).
NOTE: To use memory sparing, this feature must be
enabled in the BIOS menu of System Setup.
NOTE: Memory sparing does not offer protection
against a multi-bit uncorrectable error.
Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an
area of memory that is fault resilient. This mode can be used by an
OS that supports the feature to load critical applications or enables
the OS kernel to maximize system availability.
NOTE: This feature is only supported in Gold and
Platinum Intel processors.
NOTE: Memory configuration has to be of same size
DIMM, speed, and rank.
Optimizer Mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any
specific slot population requirements.
• Dual processor: Populate the slots in round robin sequence starting with processor 1.
NOTE: Processor 1 and processor 2 population should match.
• Quad processor: Populate the slots in round robin sequence starting with processor 1.
NOTE: Processor 1, processor 2, processor 3, and processor 4 population should match.
Table 55. Memory population rules
Processor Configuration Memory population Memory population information
Single processor Optimizer (Independent
channel) population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specified.
• Odd number of DIMM population is allowed
NOTE: Odd number of DIMMs will
result in unbalanced memory
Installing and removing system components 97
Table 55. Memory population rules (continued)
Processor Configuration Memory population Memory population information
configurations, which in turn will result
in performance loss. It is recommended
to populate all memory channels
identically with identical DIMMs for
best performance.
• Optimizer population order is not traditional for
4 and 8 DIMM installations of single processor.
○For 4 DIMMs: A1, A2, A4, A5
○For 8 DIMMs: A1, A2, A4, A5, A7, A8, A10,
A11
Mirror population order {1, 2, 3, 4, 5, 6} {7, 8, 9, 10,
11, 12}
Mirroring is supported with 6 or 12 DIMMs per
processor.
Single rank sparing
population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specified.
• Requires two ranks or more per channel.
Multi rank sparing
population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specified.
• Requires three ranks or more per channel.
Fault resilient population
order
{1, 2, 3, 4, 5, 6} {7, 8, 9, 10,
11, 12}
Supported with 6 or 12 DIMMs per processor.
Dual processor (Start
with processor1.
processor1 and
processor 2 population
should match)
Optimized (Independent
channel) population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
Odd number of DIMM population per processor is
allowed.
NOTE: Odd number of DIMMs will result in
unbalanced memory configurations, which
in turn will result in performance loss. It is
recommended to populate all memory
channels identically with identical DIMMs
for best performance.
Optimizer population order is not traditional for 8
and 16 DIMMs installations for dual processor.
• For 8 DIMMs: A1, A2, A4, A5, B1, B2, B4, B5
• For 16 DIMMs:
A1, A2, A4, A5, A7, A8, A10, A11
B1, B2, B4, B5, B7, B8, B10, B11
Mirroring population order A{1, 2, 3, 4, 5, 6},
B{1, 2, 3, 4, 5, 6},
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}
Mirroring is supported with 6 or 12 DIMMs per
processor.
Single rank sparing
population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
• DIMMs must be populated in the order
specified.
• Requires two ranks or more per channel.
Multi rank sparing
population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
• DIMMs must be populated in the order
specified.
• Requires three ranks or more per channel.
98 Installing and removing system components
Table 55. Memory population rules (continued)
Processor Configuration Memory population Memory population information
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
Fault resilient population
order A{1, 2, 3, 4, 5, 6},
B{1, 2, 3, 4, 5, 6},
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}
Supported with 6 or 12 DIMMs per processor.
Removing a memory module
The procedure for removing a DIMM module, an NVDIMM-N module, and a DCPMM are identical.
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system,
LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before removing the NVDIMM-N battery.
3. If applicable, remove the air shroud.
WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card
edges and avoid touching the components or metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not
occupied. Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3. Lift and remove the memory module from the system.
Figure 40. Removing a memory module
Next steps
1. Install the memory module.
Installing and removing system components 99
2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank
is similar to that of the memory module.
Installing a memory module
The procedure for installing a DIMM module, an NVDIMM-N module, and a DCPMM are identical.
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs
on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before installing the NVDIMM-N battery.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not
occupied. Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend
or flex the memory module. You must insert both ends of the memory module simultaneously.
2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory
module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket
in only one orientation.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
Figure 41. Installing a memory module
NOTE: NVDIMM-N memory slots are not hot-pluggable.
100 Installing and removing system components
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system on page 72.
3. To verify if the memory module has been installed properly, press F2 and go to System Setup Main Menu > System BIOS >
Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed
memory.
4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly
seated in the memory module socket.
5. Run the system memory test in system diagnostics.
NVDIMM-N battery
Removing the NVDIMM-N battery
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are
turned off before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.
3. Disconnect the cables from the NVDIMM-N battery.
Steps
1. Using the Phillips #2 screwdriver, loosen the screw securing the NVDIMM-N battery.
2. Holding the edges, lift the NVDIMM-N battery away from the system.
Figure 42. Removing the NVDIMM-N battery
Next steps
1. Install the NVDIMM-N battery.
Installing and removing system components 101
Installing the NVDIMM-N battery
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
CAUTION: To prevent data loss, ensure that your system and LEDs on NVDIMM-N and NVDIMM-N battery are
turned off before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.
Steps
1. Holding the edges, align the NVDIMM-N battery with the battery connector on the system board
2. Connect the cables to the NVDIMM-N battery.
3. Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
Figure 43. Installing the NVDIMM-N battery
NOTE: NVDIMM-N battery is not hot-pluggable.
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
Processors and heat sinks
Removing a processor and heat sink module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to
cool before removing it.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. If applicable, remove the air shroud.
Steps
1. Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
102 Installing and removing system components
a. Loosen the first screw three turns.
b. Loosen the second screw completely.
c. Return to the first screw and loosen it completely.
2. Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM) processor and heat sink module
3. Set the PHM aside with the processor side facing up.
Figure 44. Removing the processor and heat sink module
Next steps
Install the PHM.
Removing the processor from the processor and heat sink
module
Prerequisites
NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat
sink. This procedure is not required when replacing a system board.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the air shroud.
4. Remove the processor and heat sink module.
Steps
1. Place the heat sink with the processor side facing up.
2. Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.
Installing and removing system components 103
Figure 45. Loosening the processor bracket
4. Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5. Flex the outer edges of the bracket to release the bracket from the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
Figure 46. Removing the processor bracket
Next steps
Install the processor into the processor and heat sink module.
104 Installing and removing system components
Installing the processor into a processor and heat sink
module
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2. Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before
placing the bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
Figure 47. Installing the processor bracket
3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating
the processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Installing and removing system components 105
Figure 48. Applying thermal grease on top of the processor
5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Do not press on the heat sink fins.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing
the heat sink onto the processor and bracket.
106 Installing and removing system components
Figure 49. Installing the heat sink onto the processor
Next steps
1. Install the processor and heat sink module.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system on page 72.
Installing a processor and heat sink module
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is
necessary to maintain proper thermal conditions.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. If installed, remove the processor blank and CPU dust cover.
Steps
1. Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2. Push the blue retention clips inward to allow the heat sink to drop into place.
3. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a. Partially tighten the first screw (approximately 3 turns).
b. Tighten the second screw completely.
c. Return to the first screw and tighten it completely.
If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
Installing and removing system components 107
a. Loosen both the heat sink screws completely.
b. Lower the PHM on to the blue retention clips, following the procedure described in step 2.
c. Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35
N.m or 12 in-lbf).
Figure 50. Installing a processor and heat sink module
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
Expansion cards and expansion card risers
NOTE: A System Event Log (SEL) event is logged if an expansion card riser is not supported or missing. It does not
prevent your system from turning on. However, if a F1/F2 pause occurs and an error message is displayed.
Expansion bus specifications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
NOTE:
• The expansion card riser slots are not hot-pluggable.
• Internal cable connectors are not hot-pluggable.
Expansion card installation guidelines
Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards are supported:
108 Installing and removing system components
Table 56. Expansion card riser configurations
Expansion card riser PCIe slots on the riser Processor
connection
Height Length Slot
width
Riser 1A Slot 1 Processor 1 Low Profile Half Length x16
Slot 2 Processor 1 Low Profile Half Length x16
Riser 2A Slot 3 Processor 2 Low Profile Half Length x16
Riser 1B Slot 1 Processor 1 Low Profile Half Length x16
Riser 2B Slot 2 Processor 2 Full Height Three-fourth Length x16
Riser 1B Slot 1 Processor 1 Low Profile Half Length x16
NOTE: The expansion card slots are not hot-swappable.
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with
the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card
priority and slot priority order.
Table 57. Riser configurations: 1B
Card Type Slot Priority Form Factor
HWRAID BOSS (ODM) 1 Low Profile
NVMe PCIe SSD (Dell design) 1 Low Profile
Infiniband HCA EDR (Mellanox) 1 Low Profile
100G NICs (Mellanox) 1 Low Profile
Omni-Path HFI (Intel) 1 Low Profile
Infiniband HCA FDR (Mellanox) 1 Low Profile
40G NICs (Intel) 1 Low Profile
40G NICs (Mellanox) 1 Low Profile
FC32 HBA (QLogic) 1 Low Profile
FC32 HBA (Emulex) 1 Low Profile
25G NICs (Broadcom) 1 Low Profile
25G NICs (Mellanox) 1 Low Profile
25G NICs (QLogic) 1 Low Profile
FC16 HBA (QLogic) 1 Low Profile
FC16 HBA (Emulex) 1 Low Profile
10Gb NICs (Broadcom) 1 Low Profile
10Gb NICs (Intel) 1 Low Profile
10Gb NICs (Mellanox) 1 Low Profile
10Gb NICs (QLogic) 1 Low Profile
10Gb NICs (Solarflare) 1 Low Profile
FC8 HBA (Emulex) 1 Low Profile
FC8 HBA (QLogic) 1 Low Profile
1Gb NICs (Broadcom) 1 Low Profile
1Gb NICs (Intel) 1 Low Profile
Adapter RAID (Dell design) 1 Low Profile
Installing and removing system components 109
Table 57. Riser configurations: 1B (continued)
Card Type Slot Priority Form Factor
External RAID (Dell design) 1 Low Profile
Non-RAID (Dell design) 1 Low Profile
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 58. Riser configurations: 1A + 2A
Card type Slot priority Form factor
Graphics processing unit (GPU) 1, 3, 2 Low Profile
Adapter RAID (Dell design) 1, 3 Low Profile
HWRAID BOSS (ODM) 1, 2, 3 Low Profile
NVMe PCIe SSD (Dell design) 3, 1 Low Profile
Infiniband HCA EDR (Mellanox) 1, 2, 3 Low Profile
100G NICs (Mellanox) 1, 2, 3 Low Profile
Omni-Path HFI (Intel) 1, 2, 3 Low Profile
Infiniband HCA FDR (Mellanox) 1, 2, 3 Low Profile
40G NICs (Intel) 1, 2, 3 Low Profile
40G NICs (Mellanox) 1, 2, 3 Low Profile
FC32 HBA (QLogic) 1, 2, 3 Low Profile
FC32 HBA (Emulex) 1, 2, 3 Low Profile
25G NICs (Broadcom) 1, 2, 3 Low Profile
25G NICs (Mellanox) 1, 2, 3 Low Profile
25G NICs (QLogic) 1, 2, 3 Low Profile
FC16 HBA (QLogic) 1, 2, 3 Low Profile
FC16 HBA (Emulex) 1, 2, 3 Low Profile
10Gb NICs (Broadcom) 1, 2, 3 Low Profile
10Gb NICs (Intel) 1, 2, 3 Low Profile
10Gb NICs (Mellanox) 1, 2, 3 Low Profile
10Gb NICs (QLogic) 1, 2, 3 Low Profile
10Gb NICs (Solarflare) 1, 2, 3 Low Profile
FC8 HBA (Emulex) 1, 3 Low Profile
FC8 HBA (QLogic) 1, 2, 3 Low Profile
1Gb NICs (Broadcom) 1, 2, 3 Low Profile
1Gb NICs (Intel) 1, 2, 3 Low Profile
External RAID (Dell design) 1, 2, 3 Low Profile
Non-RAID (Dell design) 1, 3 Low Profile
110 Installing and removing system components
Table 58. Riser configurations: 1A + 2A (continued)
Card type Slot priority Form factor
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 59. Riser configurations: 1B + 2B
Card type Slot priority Form factor
GPU (NVDIA) 2 Full Height
HWRAID BOSS (ODM) 1 Low Profile
NVMe PCIe SSD (Dell design) 1 Low Profile
Infiniband HCA EDR (Mellanox) 1 Low Profile
100G NICs (Mellanox) 1 Low Profile
Omni-Path HFI (Intel) 1 Low Profile
Infiniband HCA FDR (Mellanox) 1 Low Profile
40G NICs (Intel) 1 Low Profile
40G NICs (Mellanox) 1 Low Profile
FC32 HBA (QLogic) 1 Low Profile
FC32 HBA (Emulex) 1 Low Profile
25G NICs (Broadcom) 1 Low Profile
25G NICs (Mellanox) 1 Low Profile
25G NICs (QLogic) 1 Low Profile
FC16 HBA (QLogic) 1 Low Profile
FC16 HBA (Emulex) 1 Low Profile
10Gb NICs (Broadcom) 1 Low Profile
10Gb NICs (Intel) 1 Low Profile
10Gb NICs (Mellanox) 1 Low Profile
10Gb NICs (QLogic) 1 Low Profile
10Gb NICs (Solarflare) 1 Low Profile
FC8 HBA (Emulex) 1 Low Profile
FC8 HBA (QLogic) 1 Low Profile
1Gb NICs (Broadcom) 1 Low Profile
1Gb NICs (Intel) 1 Low Profile
Adapter RAID (Dell design) 1 Low Profile
External RAID (Dell design) 1 Low Profile
Non-RAID (Dell design) 1 Low Profile
HWRAID BOSS (ODM) 2 Full Height
Infiniband HCA EDR (Mellanox) 2 Full Height
Installing and removing system components 111
Table 59. Riser configurations: 1B + 2B (continued)
Card type Slot priority Form factor
100G NICs (Mellanox) 2 Full Height
Omni-Path HFI (Intel) 2 Full Height
40G NICs (Intel) 2 Full Height
40G NICs (Mellanox) 2 Full Height
FC32 HBA (QLogic) 2 Full Height
FC32 HBA (Emulex) 2 Full Height
25G NICs (Broadcom) 2 Full Height
25G NICs (Mellanox) 2 Full Height
25G NICs (QLogic) 2 Full Height
FC16 HBA (QLogic) 2 Full Height
FC16 HBA (Emulex) 2 Full Height
10Gb NICs (Broadcom) 2 Full Height
10Gb NICs (Intel) 2 Full Height
10Gb NICs (Mellanox) 2 Full Height
10Gb NICs (QLogic) 2 Full Height
10Gb NICs (Solarflare) 2 Full Height
FC8 HBA (Emulex) 2 Full Height
FC8 HBA (QLogic) 2 Full Height
1Gb NICs (Broadcom) 2 Full Height
1Gb NICs (Intel) 2 Full Height
External RAID (Dell design) 2 Full Height
Non-RAID (Dell design) 2 Full Height
Low-end Video (Dell design) 2 Full Height
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Table 60. Riser configurations:1A
Card type Slot priority Form factor
Adapter RAID (Dell design) 1 Low Profile
Non-RAID (Dell design) 1 Low Profile
HWRAID BOSS (ODM) 1, 2 Low Profile
NVMe PCIe SSD (Dell design) 1 Low Profile
Infiniband HCA EDR (Mellanox) 1, 2 Low Profile
100G NICs (Mellanox) 1, 2 Low Profile
Omni-Path HFI (Intel) 1, 2 Low Profile
112 Installing and removing system components
Table 60. Riser configurations:1A (continued)
Card type Slot priority Form factor
Infiniband HCA FDR (Mellanox) 1, 2 Low Profile
40G NICs (Intel) 1, 2 Low Profile
40G NICs (Mellanox) 1, 2 Low Profile
FC32 HBA (QLogic) 1, 2 Low Profile
FC32 HBA (Emulex) 1, 2 Low Profile
25G NICs (Broadcom) 1, 2 Low Profile
25G NICs (Mellanox) 1, 2 Low Profile
25G NICs (QLogic) 1, 2 Low Profile
FC16 HBA (QLogic) 1, 2 Low Profile
FC16 HBA (Emulex) 1, 2 Low Profile
10Gb NICs (Broadcom) 1, 2 Low Profile
10Gb NICs (Intel) 1, 2 Low Profile
10Gb NICs (Mellanox) 1, 2 Low Profile
10Gb NICs (QLogic) 1, 2 Low Profile
10Gb NICs (Solarflare) 1, 2 Low Profile
FC8 HBA (Emulex) 1 Low Profile
FC8 HBA (QLogic) 1, 2 Low Profile
1Gb NICs (Broadcom) 1, 2 Low Profile
1Gb NICs (Intel) 1, 2 Low Profile
External RAID (Dell design) 1, 2 Low Profile
Integrated RAID (Dell design) Integrated Slot NONE
rNDC (Broadcom) Integrated Slot NONE
rNDC (Intel) Integrated Slot NONE
rNDC (Mellanox) Integrated Slot NONE
rNDC (QLogic) Integrated Slot NONE
Removing an expansion card riser
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed.
4. Disconnect any cables connected to the expansion card.
Steps
Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.
NOTE: While removing the riser 1B, press the tabs and hold the touch point to lift the expansion card riser from the
system board.
Installing and removing system components 113
Figure 51. Removing the expansion riser 1B
Figure 52. Removing the expansion riser 1A
114 Installing and removing system components
Figure 53. Removing the expansion riser 2A
Figure 54. Removing the expansion riser 2B
Next steps
Install the expansion card riser.
Installing an expansion card riser
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable.
Steps
1. If removed, install the expansion cards into the expansion card riser.
2. Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board.
Installing and removing system components 115
NOTE: While installing riser 1B, press the tabs and hold the touch point to align the expansion card riser and the riser
guide pin on the system board.
3. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
Figure 55. Installing the expansion riser 1A
Figure 56. Installing the expansion riser 1B
116 Installing and removing system components
Figure 57. Installing the expansion riser 2A
Figure 58. Installing the expansion riser 2B
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
2. Install any device drivers required for the card as described in the documentation for the card.
Removing expansion card from the expansion card riser
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. If applicable, remove the air shroud.
4. If applicable, disconnect the cables from the expansion card.
5. When removing a card from riser 2 or 3, ensure that the PCIe card holder latch is closed.
Installing and removing system components 117
Steps
1. Pull the expansion card latch out of the slot.
2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector
on the riser.
Figure 59. Removing the expansion card from expansion card riser 1
Figure 60. Removing the expansion card from expansion card riser 2B
118 Installing and removing system components
Figure 61. Removing the expansion card from expansion card riser 2
Figure 62. Removing the expansion card from expansion card riser 3
Next steps
1. Install expansion card into the expansion card riser.
2. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and push the expansion
card latch.
NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications
Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Installing and removing system components 119
Installing an expansion card into expansion card riser
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Unpack the expansion card and prepare it for installation.
NOTE: For instructions, see the documentation accompanying the card.
NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and
then install the expansion card.
Steps
1. If applicable, lift the expansion card latch and remove the filler bracket.
NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to
maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and
dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 63. Removing the metal filler bracket on Riser 2B
120 Installing and removing system components
Figure 64. Removing the metal filler bracket on Riser 1A
2. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser.
3. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
4. Close the expansion card latch.
Figure 65. Installing an expansion card into the expansion riser 1B
Installing and removing system components 121
Figure 66. Installing expansion cards into the expansion riser 1A
Figure 67. Installing an expansion card into the expansion riser 2A
Next steps
1. After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion
card.
2. Follow the procedure listed in After working inside your system on page 72.
3. Install any device drivers required for the card as described in the documentation for the card.
M.2 SSD module
Removing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
122 Installing and removing system components
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the air shroud.
4. Remove the BOSS card.
NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.
Steps
1. Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.
2. Pull the M.2 SSD module away from the BOSS card.
Figure 68. Removing the M.2 SSD module
a. module connector (2)
b. screws (2)
c. module (2)
Next steps
Install the M.2 SSD module.
Installing the M.2 SSD module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Align the M.2 SSD module connectors with the connectors on the BOSS card.
2. Push the M.2 SSD module until the module is seated firmly on the BOSS card.
3. Secure the M.2 SSD module on the BOSS card with the retention straps and screws.
Installing and removing system components 123
Figure 69. Installing the M.2 SSD module
a. module connector (2)
b. screws (2)
c. modules (2)
Next steps
1. Install the BOSS card.
NOTE: Installing the BOSS card is similar to installing the expansion card riser.
2. Install the air shroud.
3. Follow the procedure listed in After working inside your system on page 72.
Optional IDSDM or vFlash module
NOTE: The write-protect switch is on the IDSDM or vFlash module.
Removing the optional IDSDM or vFlash card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in After working inside your system on page 72.
3. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Steps
1. Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2. Holding the pull tab, lift the IDSDM/vFlash card out of the system.
124 Installing and removing system components
Figure 70. Removing the optional IDSDM module
NOTE: There are two dip switches on the IDSDM module for write-protection.
Next steps
Install the optional IDSDM/vFlash card.
Installing optional IDSDM or vFlash card
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the Jumpers and connectors on page 169 section.
2. Align the IDSDM/vFlash card with the connector on the system board.
3. Push the IDSDM/vFlash card until it is firmly seated on the system board.
Installing and removing system components 125
Figure 71. Installing optional IDSDM module
Next steps
1. Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during
removal.
2. Follow the procedure listed in After working inside your system on page 72.
Optional IDSDM or vFlash module
NOTE: The write-protect switch is on the IDSDM or vFlash module.
Removing the MicroSD card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
Steps
1. Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/
vFlash module, see the System board jumpers and connectors section.
2. Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
126 Installing and removing system components
Figure 72. Removing the MicroSD card
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
2. Install a MicroSD card.
Installing the MicroSD card
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked
on the cards during removal.
Steps
1. Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the contact-pin
end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.
Installing and removing system components 127
Figure 73. Installing the MicroSD card
Next steps
Follow the procedure listed in After working inside your system on page 72.
Network daughter card
Removing the network daughter card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in After working inside your system on page 72.
3. Remove the expansion card riser 2 or the rear drive cage, depending on the configuration of your system.
Steps
1. Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board.
2. Hold the NDC by the edges on either side of the touch points, and lift to remove it from the connector on the system board.
3. Slide the NDC towards the front of the system until the Ethernet connectors are clear of the slot in the back panel.
128 Installing and removing system components
Figure 74. Removing the network daughter card
Next steps
Install the Network Daughter Card.
Installing the network daughter card
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Orient the NDC so that the Ethernet connectors fit through the slot in the chassis.
2. Align the captive screws at the back-end of the card with the screw holes on the system board.
3. Press the touch points on the card until the card connector is firmly seated on the system board connector.
4. Using a Phillips #2 screwdriver, tighten the captive screws to secure the NDC to the system board.
Figure 75. Installing the network daughter card
Installing and removing system components 129
Next steps
1. Install the expansion card riser 2 or the rear drive cage, depending on the configuration of your system.
2. Follow the procedure listed in After working inside your system on page 72.
Integrated storage controller card
Removing the integrated storage controller card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in After working inside your system on page 72.
3. Remove the air shroud.
Steps
1. Using Phillips #2 screwdriver, loosen the screws that secure the integrated storage controller cable to the connector on the system
board.
2. Lift the integrated storage controller cable to disconnect it from the connector on the system board.
Figure 76. Removing the integrated storage controller cable
3. Lift one end of the card and angle it to disengage the card from the card holder on the system board.
4. Lift the card out of the system.
130 Installing and removing system components
Figure 77. Removing the integrated storage controller card
Next steps
Install the integrated storage controller card.
Installing the integrated storage controller card
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board.
2. Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the
system board.
NOTE: Ensure that the slots on the system board align with the screw holes on the integrated storage controller
card connector.
Installing and removing system components 131
Figure 78. Installing the integrated storage controller card
3. Route the integrated storage controller card cable along the wall of the system.
4. Align the screws on the integrated storage controller card cable with the screw holes on the connector.
5. Using Phillips #2 screwdriver, tighten the screws to secure the integrated storage controller card cable to the card connector on the
system board.
Figure 79. Installing the integrated storage controller card cable
132 Installing and removing system components
Next steps
1. Install the air shroud.
2. Follow the procedure listed in After working inside your system on page 72.
Backplane
Backplane details
Depending on your system configuration, the drive backplanes supported in PowerEdge R640 are listed here:
Table 61. Supported backplane options for PowerEdge R640 systems
System Supported drives options
PowerEdge R640
2.5 inch (x8) SAS or SATA backplane
2.5 inch (x10) SAS, SATA, or NVMe backplane
2.5 inch (x10) SAS, SATA, or NVMe backplane and 2.5 inch (x2)
SAS or SATA backplane (back)
3.5 inch (x4) SAS or SATA backplane
NOTE: Mixing of 2.5 inch 10K or 15K SAS drives with 2.5 inch 7.2K SATA or Nearline SAS drives on the same backplane
is not supported. You can mix solid state drives with hard drives on the same backplane.
Figure 80. 4 X 3.5 drive backplane
1. release tab (2) 2. SAS cable A connector
3. SAS cable B connector 4. backplane signal cable connector
Figure 81. 8 X 2.5 drive backplane
1. release tab (2) 2. SAS cable A connector
3. backplane signal cable connector 4. backplane
5. SAS cable B connector 6. power cable connector
Figure 82. 10 X 2.5 drive backplane
1. release tab (2) 2. NVMe cable connector
3. NVMe cable connector 4. NVMe cable connector
Installing and removing system components 133
5. NVMe cable connector 6. power cable connector
7. NVMe cable connector 8. backplane to expander board cable connector
9. backplane to expander board cable connector
Removing the backplane cover
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the system cover.
Steps
1. Slide the backplane cover in the direction of the arrows marked on the backplane cover.
2. Lift the backplane cover away from the system.
Figure 83. Removing the backplane cover
Installing the backplane
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
NOTE: The procedure to install the backplane is similar for all backplane configurations.
Steps
1. Use the hooks on the system as guides to align the slots on the backplane with the guides on the system.
2. Lower the drive backplane until the blue release tabs snap into place.
NOTE: If you are installing a backplane with an expander board, then tighten the captive screws after installing the
backplane.
134 Installing and removing system components
Figure 84. Installing the backplane
Next steps
1. Connect all the cables to the backplane.
2. Install all the drives.
3. Install the backplane cover.
4. Install the air shroud.
5. Follow the procedure listed in After working inside your system on page 72.
Removing the 2.5 inch drive rear backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before
removing the backplane.
CAUTION: You must note the number of each drive and temporarily label them before removal so that you can replace
them in the same locations.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove all the drives from the rear drive cage.
4. Disconnect all the cables from the backplane.
5. Remove the rear drive cage.
Steps
1. Using Phillips #2 screwdriver, remove the screws that secure the drive backplane to the rear drive cage.
2. Disengage the backplane from the hooks on the rear drive cage, and remove it from the rear drive cage.
Installing and removing system components 135
Figure 85. Removing the 2.5 inch drive rear backplane
Figure 86. 2 X 2.5 rear drive backplane
1. power connector 2. backplane signal connector
3. SAS cable connector 4. NVMe cable connector
Next steps
Install the 2.5 inch drive rear backplane.
Installing the 2.5 inch drive rear backplane
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Use the hooks on the rear drive cage as guides to align the drive backplane.
2. Lower the backplane into the system until it is firmly seated.
3. Using Phillips #2 screwdriver, replace the screws to secure the backplane to the rear drive cage.
136 Installing and removing system components
Cable routing
Figure 88. Cable routing - 10 x 2.5 drive backplane and 2 x 2.5 rear drive backplane with mini PERC
1. backplane 2. backplane expander
3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip
5. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. backplane expander power cable
7. NVMe cable (BP PCIe B1 and BP PCIe A1) 8. NVMe cable (BP PCIe B0 and BP PCIe A0)
9. rear backplane power cable(Rear BP: J_BP_BPO to MB:
J_BP_PWR_A1)
10. rear backplane signal cable (Rear BP: J_BP_SIG0 to MB:
J_BP_SIG1)
11. rear backplane 12. PCIe expansion card
13. PCIe cable 14. mini PERC card
15. system board 16. SAS cable (BP: MiniSAS HD A2 to MB: J_SAS_1)
17. SAS cable (BP: BP SAS A0, BP SAS B0 to MP: J_STORAGE1) 18. cable routing clip
NOTE: The internal cable connectors are not hot-pluggable.
138 Installing and removing system components
Figure 89. Cable routing - 10 x 2.5 drive backplane with mini PERC
1. backplane 2. backplane expander
3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip
5. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1) 6. backplane expander power cable(BP: J_BP_PWR_A to MB:
J_BP1)
7. NVMe cable (BP PCIe B1 and BP PCIe A1) 8. NVMe cable (BP PCIe B0 and BP PCIe A0)
9. mini PERC card 10. system board
11. SAS cable(BP: BP SAS A0, BP SAS B0 to MP: J_STORAGE1) 12. cable routing clip
Installing and removing system components 139
Figure 90. Cable routing - 10 x 2.5 drive backplane with NVMe
1. backplane 2. backplane expander
3. backplane signal cable (BP: J_BP_SIG to MB: J_BP_SIG1) 4. cable routing clip
5. backplane power cable (BP: J_BP_PWR_A1 to MB: J_BP1) 6. backplane expander power cable (BP: J_BP_PWR_A to MB:
J_BP1)
7. NVMe cable (BP PCIe B1 and BP PCIe A1) 8. NVMe cable (BP PCIe B0 and BP PCIe A0)
9. PCIe expansion card 10. NVMe signal cable (PCIe card to BP PCIe A2)
11. mini PERC card 12. SAS cable (BP: BP SAS A0, BP SAS B0 to MP: J_STORAGE1)
13. system board 14. cable routing clip
140 Installing and removing system components
Figure 91. Cable routing - 4 x 3.5 drive backplane with mini PERC
1. drive backplane 2. cable routing clip
3. system board 4. backplane power cable(BP: J_BP_SIG to MB: J_BP_SIG1)
5. backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 6. mini PERC card
7. SAS cable(BP: J_SAS_A to MB: J_STORAGE1) 8. cable routing clip
Figure 92. Cable routing - 8 x 2.5 drive backplane with mini PERC
1. drive backplane 2. cable routing clip
3. backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1)
5. mini PERC card 6. system board
Installing and removing system components 141
7. SAS cable(BP: J_SAS_A to MP: J_STORAGE1) 8. cable routing clip
Figure 93. Cable routing - 8 x 2.5 drive backplane with onboard SATA
1. drive backplane 2. cable routing clip
3. backplane signal cable(BP: J_BP_SIG to MB: J_BP_SIG1) 4. backplane power cable(BP: J_BP_PWR_A1 to MB: J_BP1)
5. system board 6. SATA cable(BP: J_SAS_A0, J_SAS_B0 to MB: SATA_A,
SATA_B)
7. cable routing clip
SAS expander card
Removing the SAS expander card
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the cooling shroud.
4. Remove the cooling fan assembly.
5. Remove the backplane cover.
6. Disconnect the SAS cables from the SAS expander card.
Steps
1. Using Philips #2 screwdriver, loosen the screws that secure the SAS expander card to the expander card tray.
2. Pull the SAS expander card to disengage the connectors on SAS expander from the SAS connectors on backplane.
142 Installing and removing system components
Figure 94. Removing the SAS expander card
Next steps
Install the SAS expander card.
Installing the SAS expander card
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Align the slots on the SAS expander card with the standoffs on the expander card tray.
2. Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane.
3. Using Philips #2 screwdriver, tighten the screws to secure the SAS expander card to the expander card tray.
Installing and removing system components 143
Figure 95. Installing the SAS expander card
Next steps
1. Connect the SAS cables to the SAS expander card.
2. Install the backplane cover.
3. Install the cooling fan assembly.
4. Install the cooling shroud.
5. Follow the procedure listed in After working inside your system on page 72.
Rear drive cage
Removing the rear drive cage
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove all the drives.
4. Disconnect all the cables from the rear drive backplane.
Steps
1. Using Phillips #2 screwdriver, loosen the screws that secure the drive cage to the system.
2. Pull and hold the screws to lift the drive cage away from the system.
144 Installing and removing system components
Figure 96. Removing the rear drive cage
Next steps
Install the rear drive cage.
Installing the rear drive cage
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Align the screws on the drive cage with the screw holes on the system chassis.
2. Lower the drive cage into the system until it is firmly seated and the screws locks into place.
3. Using Phillips #2 screwdriver, tighten the screws.
Figure 97. Installing the rear drive cage
Installing and removing system components 145
Next steps
1. Reconnect all the disconnected cables to the rear drive backplane.
2. Install all the drives.
3. Follow the procedure listed in After working inside your system on page 72.
System battery
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the
same or equivalent type recommended by the manufacturer. For more information, see the safety information that
shipped with your system.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. If applicable, disconnect the power or data cables from expansion card(s) in the expansion card riser 1A.
4. Remove the low profile or full height X1 expansion card riser 1A.
Steps
1. Locate the battery socket.For more information, see the System board jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.
2. Use a plastic scribe to pry out the system battery.
Figure 98. Removing the system battery
3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4. Press the battery into the connector until it snaps into place.
Figure 99. Installing the system battery
Next steps
1. Install the expansion card riser 1A.
2. If applicable, connect the cables to the expansion card(s) in the expansion card riser 1A.
146 Installing and removing system components
3. Follow the procedure listed in After working inside your system on page 72.
4. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
5. Enter the correct time and date in the System Setup Time and Date fields.
6. Exit the System Setup.
USB module
Removing the USB module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the backplane cover.
4. Remove the air shroud.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these
cables properly when you replace them to prevent them from being pinched or crimped.
NOTE: The procedure to remove the USB 3.0 and USB 2.0 modules is similar.
Steps
1. Disconnect the USB cable from the USB connector on the system board. For more information, see the System board jumpers and
connecters section.
2. Using Phillips #1 screwdriver, remove the screws on the USB module.
3. Slide the module out of the system until it is free of the USB module slot on the front panel.
Figure 100. Removing the USB module
Next steps
Install the USB module.
Installing and removing system components 147
Installing the USB module
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar.
Steps
1. Route the USB cable on the USB module, through the USB slot on the front panel.
2. Insert the USB module into the slot on the front panel.
3. Align the screw on the module with the screw hole on the system.
4. Using the Phillips #1 screwdriver, replace the screw to secure the module to the system.
5. Route the USB cable and connect it to the USB connector on the system board. For more information, see the System board jumpers
and connecters section.
Figure 101. Installing the USB module
Next steps
1. Install the air shroud.
2. Install the backplane cover.
3. Follow the procedure listed in After working inside your system on page 72.
VGA module
Removing the VGA module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the front bezel
148 Installing and removing system components
4. Remove the backplane cover.
5. Remove the air shroud.
6. Disconnect the VGA cable from the VGA connector on the system board. For locating the connector, see the System board jumpers
and connecters section.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these cables
properly when you replace them to prevent them from being pinched or crimped.
Steps
1. Using Phillips #1 screwdriver, remove the screw on the VGA module.
2. Slide the module out of the system.
Figure 102. Removing the VGA module
Next steps
1. Install the VGA module.
Installing the VGA module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the front bezel.
4. Remove the backplane cover.
5. Remove the air shroud.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route these
cables properly when you replace them to prevent them from being pinched or crimped.
Steps
1. Route the VGA cable through the VGA module slot on the front of the system and slide the VGA module into the slot.
2. Align the hole on the module with the screw hole on the system.
3. Using the Phillips #1 screwdriver, secure the VGA module to the system with the screw.
Installing and removing system components 149
Figure 103. Installing the VGA module
Next steps
1. Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board
jumpers and connecters section.
2. Install the air shroud.
3. Install the backplane cover.
4. Install the front bezel.
5. Follow the procedure listed in After working inside your system on page 72.
.
Optional internal USB memory key
An optional USB memory key can be installed in the internal USB 3.0 port.
NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
For configurations that support USB 3.0 module, the USB 3.0 module cable connects to the internal USB port on the system board. In this
scenario, the default internal USB port is available under the backplane cover. The position of the default internal USB port may vary
depending on the configuration of your system.
Replacing the optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB
memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
Steps
1. Locate the USB port or USB memory key on the system board.
To locate the USB port, see the Jumpers and connectors on page 169.
150 Installing and removing system components
2. If installed, remove the USB memory key from the USB port.
3. Insert the replacement USB memory key into the USB port.
Next steps
1. Follow the procedure listed in After working inside your system on page 72.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Optical drive (optional)
Removing the optical drive
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. If applicable, remove the front bezel.
4. Disconnect the power and data cables from the connectors on the optical drive.
NOTE: Ensure that you note the routing of the power and data cable on the side of the system and drive. Route
these cables properly when you replace them to prevent them from being pinched or crimped.
Steps
1. Press the release tab to release the optical drive.
2. Slide the optical drive out of the system until it is out of the optical drive slot.
3. If you are not adding a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as
the optical drive.
Figure 104. Removing optical drive
Next steps
Install an optical drive.
Installing the optical drive
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Installing and removing system components 151
Steps
1. Align the optical drive with the optical drive slot on the front of the system.
2. Slide in the optical drive until the release tab snaps into place.
Figure 105. Installing the optical drive
Next steps
1. Connect the power and data cables to the connector on the optical drive and the connector on the system board.
NOTE: Route the cable properly on the side of the system to prevent it from being pinched or crimped.
2. Follow the procedure listed in After working inside your system on page 72.
Power supply units
The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Your system supports one of the following:
• Two 2400 W, 2000 W, 1600 W, 1100 W, 750 W, or 495 W AC PSUs
• Two 1600 W, 1100 W, 750 W, 750 W Mixed Mode, or 495 W AC PSUs
• Two 1100 W DC PSUs
• Two 1100 W or 750 W Mixed Mode HVDC PSUs
NOTE: For more information, see the Technical specifications section.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the
PSUs have the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without
redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs
when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system
utilization is low in order to maximize efficiency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
This section contains information about the hot spare features, wiring instructions for a DC power supply unit, removal and installation of
the power supply blank, and AC power supply unit.
152 Installing and removing system components
Hot spare feature
Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU)
redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output
voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
The default PSU settings are as follows:
• If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active
state.
• If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep
state.
You can configure the hot spare feature by using the iDRAC settings. www.dell.com/poweredgemanuals.
Removing a power supply unit blank
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.
CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply
unit bay in a non-redundant configuration. Remove the power supply unit blank only if you are installing a second power
supply unit.
Figure 106. Removing a power supply unit blank
Next steps
Install the second power supply unit blank.
Installing a power supply unit blank
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.
Steps
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Installing and removing system components 153
Figure 107. Installing a power supply unit blank
Next steps
Follow the procedure listed in After working inside your system on page 72.
Removing a power supply unit
The procedure for removing AC and DC PSUs is identical.
Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove
and replace only one PSU at a time in a system that is powered on.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the
strap on the PSU handle.
3. Unlatch and lift the optional cable management arm if it interferes with the PSU removal.
For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/
poweredgemanuals.
Steps
Press the orange release latch and slide the PSU out of the system by using the PSU handle.
Figure 108. Removing a power supply unit
154 Installing and removing system components
Next steps
Install the PSU or the PSU blank.
Installing a power supply unit
The procedure for installing AC and DC PSUs is identical.
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Steps
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Figure 109. Installing a power supply unit
Next steps
1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at https://www.dell.com/poweredgemanuals.
2. Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new
PSU is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify
that the PSU is functioning properly.
Removing a DC power supply unit
Prerequisites
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all
connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Installing and removing system components 155
All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the
product.
CAUTION: The system needs one PSU for normal operation. On power-redundant systems, remove and replace only one
PSU at a time in a system that is powered on.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Disconnect the power wires from the power source and the connector from the PSU you intend to remove.
3. Disconnect the safety ground wire.
4. Unlatch and lift the optional cable management arm if it interferes with PSU removal. For information about the cable management
arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals.
Steps
Press the release latch and slide the PSU out of the system by using the PSU handle.
Next steps
Install the DC PSU.
Installing DC power supply unit
Prerequisites
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all
connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the
product.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Steps
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Next steps
1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack
documentation at https://www.dell.com/poweredgemanuals.
2. Connect the safety ground wire.
3. Install the DC power connector in the PSU.
CAUTION: When connecting the power wires, ensure that you secure the wires with the strap to the PSU handle.
4. Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU status indicator turns green to signify that the PSU is functioning properly.
Wiring instructions for a DC power supply unit
Your system supports up to two –(48–60) V DC power supply units (PSUs).
NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all
connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is
156 Installing and removing system components
not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the
product.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG) wire
rated minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current
protection rated 50 A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source
(reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently secured to earth
(ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field
wiring.
Input requirements
• Supply voltage: –(48–60) V DC
• Current consumption: 32 A (maximum)
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
• One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).
System board
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create
a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this
system board, you must supply the recovery key when you restart your system or program before you can access the
encrypted data on your drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is
installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in
module breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the following:
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
a. Air shroud
b. All expansion cards and risers
Installing and removing system components 157
c. Integrated storage controller card
d. Internal USB key (if applicable)
e. Internal USB key (if applicable)
f. USB 3.0 module (if applicable))
g. Processors and heat sink modules
h. Processors blanks (if installed)
CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you
cover the processor socket with the processor dust cover.
i. Memory modules and memory module blanks
j. Network daughter card
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the system board from the
chassis.
2. Holding the post, lift the blue release pin, and slide the system board toward the front of the system to disengage the connectors from
the slots on the chassis.
3. Incline the system board at an angle, and lift the system board out of the chassis.
Figure 110. Removing the system board
Next steps
Install the system board.
Installing the system board
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Unpack the new system board assembly.
158 Installing and removing system components
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
2. Holding the post and release pin, incline the system board, and lower the system board into the chassis.
3. Slide the system board toward the back of the system until the release pin clicks into place.
Figure 111. Installing the system board
Next steps
1. Replace the following:
a. Trusted Platform Module (TPM)
b. Integrated storage controller card
c. Internal USB key (if applicable)
d. USB 3.0 module (if applicable)
e. Internal USB key (if applicable)
f. All expansion cards and risers
g. Processors and heat sink modules
h. Processors blanks (if applicable)
i. Memory modules and memory module blanks
j. Network daughter card
k. Air shroud
2. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable
securing bracket.
3. Follow the procedure listed in After working inside your system on page 72.
4. Ensure that you:
a. Use the Easy Restore feature to restore the Service Tag For more information, see the Restoring the Service Tag by using the
Easy Restore feature section.
b. If the Service Tag is not backed up in the backup flash device, enter the Service Tag manually.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section.
5. Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide, at www.dell.com/poweredgemanuals.
Installing and removing system components 159
Restoring the system using Easy Restore
The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after
replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the
service tag in the backup flash device, BIOS prompts the user to restore the backup information.
About this task
Below is a list of options available:
• Restore the service tag, license, and diagnostics information, press Y
• Navigate to the Lifecycle Controller based restore options, press N.
• Restore data from a previously created Hardware Server Profile, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
• To restore the system configuration data, press Y
• To use the default configuration settings, press N
NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1. Power on the system.
2. To enter the System Setup, press F2.
3. Click Service Tag Settings.
4. Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct
service tag. Once the service tag is entered, it cannot be updated or changed.
5. Click OK.
Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
Steps
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals .
160 Installing and removing system components
Trusted Platform Module
Upgrading the Trusted Platform Module
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS firmware on your system.
• Ensure that the BIOS is configured to enable UEFI boot mode.
About this task
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create
a recovery key during program or System Setup. Work with the customer to create and safely store this recovery key.
When replacing this system board, you must supply the recovery key when you restart your system or program before
you can access the encrypted data on your hard drives.
CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be
reinstalled or installed on another system board.
Removing the TPM
Steps
1. Locate the TPM connector on the system board.
2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3. Slide the TPM module out from its connector.
4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5. Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3. Press the plastic rivet until the rivet snaps into place.
Installing and removing system components 161
Figure 112. Installing the TPM
Next steps
1. Install the system board.
2. Follow the procedure listed in After working inside your system on page 72.
Initializing TPM for BitLocker users
Steps
Initialize the TPM.
For more information, see http://technet.microsoft.com/en-us/library/cc753140.aspx
The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for TXT users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9. From the Intel TXT option, select On.
Initializing the TPM 2.0 for TXT users
Steps
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3. From the TPM Security option, select On.
4. Save the settings.
5. Restart your system.
6. Enter System Setup again.
7. On the System Setup Main Menu screen, click System BIOS > System Security Settings.
162 Installing and removing system components
8. Select the TPM Advanced Settings option.
9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen.
10. On the System Security Settings screen, from the Intel TXT option, select On.
11. Save the settings.
12. Restart your system.
Control panel
Removing the left control panel
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. Remove the air shroud.
4. For ease of removal of the left control panel, remove the cooling fan #1 to access the cable latch.
Steps
1. Pull the cable latch and disconnect the control panel cable from the system board connector.
2. Pull the cable latch and disconnect the control panel cable from the system board connector.
3. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover.
Figure 113. Removing the cable cover
4. Using a Phillips #1 screwdriver, remove the screws that connect the control panel to the system.
Figure 114. Removing left control panel
Installing and removing system components 163
5. Holding the control panel by its sides, remove the control panel away from the system.
Next steps
Install the left control panel.
Installing the left control panel
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Route the control panel cable through the side wall of the system.
2. Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system.
3. Connect the control panel cable to the system board connector and secure it using cable latch.
4. Using a Phillips #1 screwdriver, install the screws that secure the control panel to the system.
Figure 115. Installing the left control panel
5. Using Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 116. Installing the cable cover
Next steps
1. Install the air shroud.
2. If applicable, install the cooling fan #1.
3. Follow the procedure listed in After working inside your system on page 72.
164 Installing and removing system components
Removing the right control panel
Prerequisites
1. Follow the safety guidelines listed in Safety instructions on page 71.
2. Follow the procedure listed in Before working inside your system on page 72.
3. For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch.
Steps
1. Lift the cable latch and disconnect the control panel cable from the connector on the system board.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. You must route
the cables properly when you replace them to prevent the cables from being pinched or crimped.
2. Using a Phillips #1 screwdriver, remove the screws that secure the cable cover to the system.
Figure 117. Removing the cable cover
3. Using a Phillips #1 screwdriver, remove the screw that secures the control panel to the system.
Figure 118. Removing right control panel
4. Holding by the sides, remove the right control panel away from the system.
5. Holding the control panel by its sides, remove the control panel away from the system.
Next steps
Install the right control panel.
Installing and removing system components 165
Installing the right control panel
Prerequisites
Follow the safety guidelines listed in Safety instructions on page 71.
Steps
1. Route the control panel cable through the side wall of the system.
2. Align the right control panel assembly with the control panel slot on the system.
3. Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place.
4. Using a Phillips #1 screwdriver, install the screw that secures the control panel to the system.
Figure 119. Installing the right control panel
5. Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system.
Figure 120. Installing the cable cover
Next steps
1. If applicable, install the cooling fan #8.
2. Follow the procedure listed in After working inside your system on page 72.
166 Installing and removing system components
System diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Topics:
•Dell Embedded System Diagnostics
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA)
diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot
Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3. Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Results
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
Steps
1. As the system boots, press F10.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
7
System diagnostics 167
System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
168 System diagnostics
Jumpers and connectors
This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and
describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup
passwords. You must know the connectors on the system board to install components and cables correctly.
Topics:
•System board jumpers and connectors
•System board jumper settings
•Disabling forgotten password
System board jumpers and connectors
Figure 121. System board jumpers and connectors
8
Jumpers and connectors 169
Table 62. System board jumpers and connectors
Item Connector Description
1. P_RG1_CP Right panel connector
2. J_WS_PWRBTN Power button connector
3. J_INTRUSION_DET1 Intrusion switch connector
4. J_FAN1U_2 Cooling fan connector
5. Processor 2 Processor socket 2
6. J_BATT_SIG Battery signal connector
7. J_BATT_PWR Battery power connector
8. CP Left control panel connector
9. B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets
10. J_ODD Optical drive connector
11 J_BP_SIG1 Backplane signal connector 1
12 J_BP1 Backplane connector 1
13 J_BP2 Backplane connector 2
14 J_STORAGE_M4 SAS connector 4
15 J_STORAGE_M3 SAS connector 3
16 J_STORAGE_M2 SAS connector 2
17 J_STORAGE_M1 SAS connector 1
18 J_SATA_C SATA connector
19 J_USB_INT Internal USB port
20 J_IDSDM_vFLASH IDSDM/vFlash module connector
21 J_RISER2 Riser 2 connector
22 J_NDC Network Daughter Card connector
23 J1 SATA connector
24 J_SATA_B SATA connector
25 J_SATA_A SATA connector
26 J_BP_SIG0 Backplane signal connector 0
27 J_BPO Backplane power connector
28 J_R1_SS82_2 Riser 1 connector
29 J_TPM_MODULE1 TPM module connector
30 BATTERY Battery connector
31 NVRAM_CLR Clear NVRAM
32 PWRD_EN Reset BIOS password
33 LED's System board diagnostic LED indicators
34 J_VGA VGA connector
35 J_STORAGE1 Mini PERC controller connector
36 J_USB_INT1 USB connector
37 Processor 1 Processor socket 1
170 Jumpers and connectors
Table 62. System board jumpers and connectors (continued)
Item Connector Description
38 A6, A12, A5, A11, A4, A10, A7, A1, A8, A2, A9, A3 Memory module sockets
System board jumper settings
For information on resetting the password jumper to disable a password, see the Disabling a forgotten password section.
Disabling forgotten password
The software security features of the system include a system password and a setup password. The password jumper enables or disables
password features and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
Steps
1. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign
a new system and/or setup password, you must move the jumper back to pins 2 and 4.
NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the
new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.
6. Power off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and power on the system, including any attached peripherals.
11. Assign a new system and/or setup password.
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Getting help
Topics:
•Contacting Dell EMC
•Documentation feedback
•Accessing system information by using QRL
•Receiving automated support with SupportAssist
•Recycling or End-of-Life service information
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you
can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and
product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service
issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support
team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send
your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the system, to access the information about
the PowerEdge system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview
9
172 Getting help
• Your system service tag to quickly access your specific hardware configuration and warranty information
• A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to www.dell.com/qrl and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource
Locator section.
Quick Resource Locator for R640
Figure 122. Quick Resource Locator for PowerEdge R640
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services offering that automates technical support for your Dell EMC server, storage, and
networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benefits:
•Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues, both
proactively and predictively.
•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC Technical
Support.
•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
•Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about
SupportAssist, go to www.dell.com/supportassist.
Recycling or End-of-Life service information
Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit
www.dell.com/recyclingworldwide and select the relevant country.
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