Table of Contents
- Dell Precision Workstation R7610 Owner's Manual
- Working on Your Computer
- System Overview
- Removing the Front Bezel
- Installing the Front Bezel
- Removing the Cover
- Installing the Cover
- Removing the Power Supply
- Installing the Power Supply Unit
- Removing the Hard Drive Carrier
- Installing the Hard Drive Carrier
- Removing the Hard Drive Assembly
- Installing the Hard Drive Assembly
- Removing the Control Panel
- Installing the Control Panel
- Removing the Optical Drive
- Installing the Optical Drive
- Removing the Cooling Shroud
- Installing the Cooling Shroud
- Removing the SAS (Serial attached SCSI) Backplane
- Installing the SAS (Serial Attached SCSI) backplane
- Removing the Front-Chassis Assembly
- Installing the Front-Chassis Assembly
- Removing the Fan Bracket
- Installing the Fan Bracket
- Removing the System Fans
- Installing the System Fans
- Removing the Coin-Cell Battery
- Installing the Coin-Cell Battery
- Removing the Memory
- Installing the Memory
- Removing the Heat Sink
- Installing the Heat Sink
- Removing the Processor
- Installing the Processor
- Removing the Expansion Card Cages
- Installing the Expansion Card Cages
- Removing the Power-Distribution Unit
- Installing the Power-Distribution Unit
- Removing the Remote Access Host Card
- Installing the Remote Access Host Card
- Removing the SAS Controller Card
- Installing the SAS Controller Card
- Removing the System Board
- Installing the System Board
- System Board Components
- Troubleshooting
- Specifications
- System Setup
- Contacting Dell
DELL R7610 User Manual
Displayed below is the user manual for R7610 by DELL which is a product in the PCs/Workstations category. This manual has pages.
Related Manuals
Dell Precision Workstation R7610
Owner's Manual
Regulatory Model: E15S
Regulatory Type: E15S002
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2013 Dell Inc.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™, Latitude ON™,
OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron®
are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and
AMD Opteron™, AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro
Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook® are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc™ is a trademark
owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth® word mark is a registered
trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered
trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 - 05
Rev. A00
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Working on Your Computer.......................................................................................................7
Before Working Inside Your Computer.....................................................................................................................7
Recommended Tools................................................................................................................................................8
Turning Off Your Computer.......................................................................................................................................8
After Working Inside Your Computer........................................................................................................................8
2 System Overview.......................................................................................................................11
3 Removing the Front Bezel........................................................................................................13
4 Installing the Front Bezel.........................................................................................................15
5 Removing the Cover..................................................................................................................17
6 Installing the Cover...................................................................................................................19
7 Removing the Power Supply...................................................................................................21
8 Installing the Power Supply Unit............................................................................................23
9 Removing the Hard Drive Carrier............................................................................................25
10 Installing the Hard Drive Carrier...........................................................................................27
11 Removing the Hard Drive Assembly.....................................................................................29
12 Installing the Hard Drive Assembly......................................................................................31
13 Removing the Control Panel..................................................................................................33
14 Installing the Control Panel...................................................................................................35
15 Removing the Optical Drive...................................................................................................37
16 Installing the Optical Drive....................................................................................................39
17 Removing the Cooling Shroud...............................................................................................41
18 Installing the Cooling Shroud ...............................................................................................43
19 Removing the SAS (Serial attached SCSI) Backplane......................................................45
20 Installing the SAS (Serial Attached SCSI) backplane.......................................................47
21 Removing the Front-Chassis Assembly...............................................................................49
22 Installing the Front-Chassis Assembly................................................................................51
23 Removing the Fan Bracket.....................................................................................................53
24 Installing the Fan Bracket......................................................................................................55
25 Removing the System Fans....................................................................................................57
26 Installing the System Fans.....................................................................................................59
27 Removing the Coin-Cell Battery............................................................................................61
28 Installing the Coin-Cell Battery.............................................................................................63
29 Removing the Memory...........................................................................................................65
30 Installing the Memory.............................................................................................................67
31 Removing the Heat Sink.........................................................................................................69
32 Installing the Heat Sink..........................................................................................................71
33 Removing the Processor........................................................................................................73
34 Installing the Processor.........................................................................................................75
35 Removing the Expansion Card Cages..................................................................................77
36 Installing the Expansion Card Cages...................................................................................81
37 Removing the Power-Distribution Unit................................................................................83
38 Installing the Power-Distribution Unit.................................................................................85
39 Removing the Remote Access Host Card...........................................................................87
40 Installing the Remote Access Host Card.............................................................................89
41 Removing the SAS Controller Card......................................................................................91
42 Installing the SAS Controller Card........................................................................................93
43 Removing the System Board.................................................................................................95
44 Installing the System Board..................................................................................................97
45 System Board Components...................................................................................................99
46 Troubleshooting.....................................................................................................................101
Diagnostic LEDs....................................................................................................................................................101
Error Messages....................................................................................................................................................107
Errors That Halt the System Completely........................................................................................................107
Errors That Soft Halt the System....................................................................................................................107
Errors That Do Not Halt the System...............................................................................................................108
47 Specifications........................................................................................................................109
48 System Setup.........................................................................................................................115
Boot Menu............................................................................................................................................................115
Timing Key Sequences.........................................................................................................................................115
Dell Diagnostics....................................................................................................................................................116
System Setup Options...........................................................................................................................................116
49 Contacting Dell......................................................................................................................123
Contacting Dell.....................................................................................................................................................123
6
1
Working on Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your
personal safety. Unless otherwise noted, each procedure included in this document assumes that the following
conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal procedure in
reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically
touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its
pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some
cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the
cable from the network device.
3. Disconnect all network cables from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Press and hold the power button while the computer is unplugged to ground the system board.
6. Remove the cover.
7
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal
surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal components.
Recommended Tools
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• Phillips screwdriver
• Small plastic scribe
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1. Shut down the operating system:
– In Windows 8:
* Using a touch-enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b. Select the and then select Shut down
* Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the and select Shut down.
– In Windows 7:
1. Click Start .
2. Click Shut Down.
or
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut
Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before
turning on your computer.
1. Replace the cover.
8
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
2. Connect any telephone or network cables to your computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
5. If required, verify that the computer works correctly by running the Dell Diagnostics.
9
10
2
System Overview
The figure below displays the inside view of the computer after the front bezel and the cover have been removed. The
callouts show the names and the layout of the components inside the computer.
1. control panel
2. plastic cover
3. cooling shroud
4. fan bracket
5. system fans
6. power distribution unit
7. center expansion-card cage
8. outer expansion-card cage
9. coin-cell battery
10. SAS back plane
11. front-chassis assembly
12. hard drive
13. optical drive
11
12
3
Removing the Front Bezel
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Unlock the front bezel using the key provided.
a) Lift the bezel-release tab and pull the front bezel away from the computer.
13
14
4
Installing the Front Bezel
1. Insert the front bezel in its slot in a downward direction and push it towards the computer.
2. Secure the release tab.
3. Lock the front bezel using the key provided.
4. Follow the procedures in
After Working Inside Your Computer
.
15
16
5
Removing the Cover
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
3. Rotate the latch-release lock counter-clockwise to the unlocked position.
a) Lift the latch and slide the cover towards the back of the computer.
4. Lift the cover away from the computer.
17
18
6
Installing the Cover
1. Place the cover on the computer and press it down until it clicks into place.
2. Press down the cover latch.
3. Install the front bezel.
4. Follow the procedures in
After Working Inside Your Computer
.
19
20
7
Removing the Power Supply
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Press and hold the orange tab towards the latch and pull the power supply unit away from the computer.
21
22
8
Installing the Power Supply Unit
1. Insert the power supply unit into the computer until it clicks into place.
2. Follow the procedures in
After Working Inside Your Computer
.
23
24
9
Removing the Hard Drive Carrier
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the front bezel.
3. Press the hard-drive carrier release button.
a) Pull the hard-drive carrier handle open.
b) Slide the hard drive out of the drive bay.
25
26
10
Installing the Hard Drive Carrier
1. Insert the hard drive into the drive bay.
2. Press the hard-drive carrier handle until it clicks into place.
3. Install the front bezel.
4. Follow the procedures in
After Working Inside Your Computer
.
27
28
11
Removing the Hard Drive Assembly
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– hard drive carrier
3. Remove the screws that secure the hard drive caddy to the hard drive.
a) Slide the hard drive out of the drive assembly.
29
30
12
Installing the Hard Drive Assembly
1. Place the hard drive in the hard-drive caddy.
2. Tighten the screws that secure the hard drive on either side of the hard-drive caddy.
3. Install :
– hard drive carrier
– front bezel
4. Follow the procedures in
After Working Inside Your Computer
.
31
32
13
Removing the Control Panel
CAUTION: Two different Torx screwdrivers are needed for the control panel disassembly/reassembly, a T10 and T8.
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
3. Remove the torx screw that secures the control panel.
a) Disconnect the control panel cables.
b) Remove the screws that secure the control panel board.
33
34
14
Installing the Control Panel
1. Connect the control panel cables.
2. Install the screws that secure the control panel.
3. Replace the torx screw that secures the control panel.
4. Install :
– cover
– front bezel.
5. Follow the procedures in
After Working Inside Your Computer
.
35
36
15
Removing the Optical Drive
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
3. Push the blue release tab in the direction indicated and lift the plastic cover.
a) Release the plastic cover from the hinges that secure it on the other side and remove it from the computer.
4. Disconnect the power and data cables from the optical drive.
a) Press down and push the blue release tab towards the front of the computer.
b) Slide the optical drive out through the front of the computer .
37
38
16
Installing the Optical Drive
1. Insert the optical drive into the drive bay.
2. Connect the power and data cables.
3. Replace the plastic cover by securing the tabs on one side to the metal hinges and by pressing down the other side
until it clicks into place.
4. Install:
– cooling shroud
– cover
– front bezel
5. Follow the procedures in
After Working Inside Your Computer
.
39
40
17
Removing the Cooling Shroud
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
3. Lift the cooling shroud straight up and away from the system board.
41
42
18
Installing the Cooling Shroud
1. Place the cooling shroud in front of the system fans into the system board.
2. Install:
– cover
– front bezel
3. Follow the procedures in
After Working Inside Your Computer
.
43
44
19
Removing the SAS (Serial attached SCSI)
Backplane
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– optical drive
– hard-drive carrier
– hard-drive assembly
3. Disconnect all the SAS cables by pressing on their respective release tabs.
4. Push the blue release tabs in the direction of the arrows towards the hard-drive assembly to release the SAS
backplane from the system board.
a) Lift and remove the SAS backplane from the computer.
45
46
20
Installing the SAS (Serial Attached SCSI)
backplane
1. Push the blue release tabs and insert the backplane in the slot on the system board along the hard-drive assembly.
2. Connect the SAS cables.
3. Install:
– hard-drive assembly
– hard-drive carrier
– optical drive
– cooling shroud
– cover
– front bezel
4. Follow the procedures in
After Working Inside Your Computer
.
47
48
21
Removing the Front-Chassis Assembly
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
3. Press inwards on the two release tabs and slide the front-chassis assembly towards the front of the computer .
49
50
22
Installing the Front-Chassis Assembly
1. Slide the front-chassis assembly towards the back of the computer until it clicks into place.
2. Install:
– cooling shroud
– cover
– front bezel
3. Follow the procedures in
After Working Inside Your Computer
.
51
52
23
Removing the Fan Bracket
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– cover
– cooling shroud
3. Pull both release tabs upwards simultaneously to release the fan bracket.
a) Lift the fan-bracket and remove it from the computer.
53
54
24
Installing the Fan Bracket
1. Place the fan bracket in the computer.
2. Ensure that there are no cables on top of the fan connectors.
3. Press both release tabs downwards simultaneously to secure the bracket.
4. Install:
– cooling shroud
– cover
5. Follow the procedures in
After Working Inside Your Computer
.
55
56
25
Removing the System Fans
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– cover
– front chassis assembly
3. Press the release tab and lift the fan out of the system fan assembly.
a) Repeat the above step to remove the remaining system fans from the assembly.
57
58
26
Installing the System Fans
1. Insert the fan in the system fan assembly until it clicks into place.
2. Repeat the above step to install the remaining system fans into the assembly.
3. Install:
– front chassis assembly
– cover
4. Follow the procedures in
After Working Inside Your Computer
.
59
60
27
Removing the Coin-Cell Battery
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– fan bracket
3. Press the release latch away from the battery to allow the battery to pop-up from the socket. Lift the coin-cell
battery out of the computer.
61
62
28
Installing the Coin-Cell Battery
1. Place the coin-cell battery into the slot on the system board.
2. Press the coin-cell battery downward until the release latch springs back into place and secures it.
3. Install:
– fan bracket
– cooling shroud
– cover
– front bezel
4. Follow the procedures in
After Working Inside Your Computer
.
63
64
29
Removing the Memory
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– front chassis assembly
– fan bracket
3. Press down on the memory-securing clips on each side of the memory module, and lift the memory module
upwards to remove it from the computer.
65
66
30
Installing the Memory
1. Insert the memory module into the memory socket.
2. Press down on the memory module until the securing clips secure the memory in place.
3. Install:
– fan bracket
– front chassis assembly
– cooling shroud
– cover
– front bezel
4. Follow the procedures in
After Working Inside Your Computer
.
67
68
31
Removing the Heat Sink
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– fan bracket
3. Slide the front chassis assembly forward.
4. Loosen the captive screws on the heat sink. It is recommended to begin loosening the diagonal-facing screws to
prevent one side of the heat sink from lifting during removal.
a) Lift the heat sink and remove it from the computer.
69
70
32
Installing the Heat Sink
1. Place the heat sink over the processor on the system board.
2. Tighten and secure the diagonally-facing captive screws on the heat sink.
3. Install:
– fan bracket
– front-chassis assembly
– cooling shroud
– cover
– front bezel
4. Follow the procedures in
After Working Inside Your Computer
.
71
72
33
Removing the Processor
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– front chassis assembly
– fan bracket
– heat sink
3. To remove the processor:
NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be
opened first and which lever closes first.
a) Press down on the first lever holding the processor cover in place and release it sideways from its retention
hook.
b) Repeat step 'a' to release the second lever from its retention hook.
c) Lift up and remove the processor cover.
d) Lift the processor to remove it from the socket and place it in antistatic package.
73
4. Repeat the above steps to remove the second processor (if available) from the computer.
To verify if your computer has dual processor slots, see the System Board Components.
74
34
Installing the Processor
1. Place the processor in its socket.
2. Replace the processor cover.
NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be
opened first and which lever closes first
3. Slide the first lever sideways into the retention hook to secure the processor.
4. Repeat step '3' to slide the second lever into the retention hook.
5. Install:
– heat sink
– fan bracket
– front chassis assembly
– cooling shroud
– cover
– front bezel
6. Follow the procedures in
After Working Inside Your Computer
.
75
76
35
Removing the Expansion Card Cages
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
3. Release the power cables from the metal clips .
4. Lift the outer expansion-card cage and flip it over.
77
5. Disconnect all the cables leading up to the outer expansion-card cage and lift it away from the computer.
6. Disconnect all the cables leading up to the center expansion-card cage.
78
7. Lift the center expansion-card upwards and move it away from the computer.
79
80
36
Installing the Expansion Card Cages
1. Connect the cables leading to the center expansion-card cage.
2. Install the center expansion-card cage in the computer.
3. Connect the cables leading to the outer expansion-card cage.
4. Install the outer expansion-card cage in the computer.
5. Thread the cables leading to the expansion card cage.
6. Install:
– cover
– front bezel
7. Follow the procedures in
After Working Inside Your Computer
.
81
82
37
Removing the Power-Distribution Unit
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– power supply
– system fans
– fan bracket
3. Slide the front chassis assembly forward.
4. Disconnect the optical drive power connector and the SAS backplane connector by pressing the notch on each
individual connector and pulling them in an outward direction.
5. Disconnect the CPU 1, CPU 2 power connectors, CPU 1, CPU 2 memory power connectors, power-distribution unit
connector and the 24–pin connector from the system board.
83
6. Unroute all the cables from the routing tabs.
7. Remove the screws that secure the power-distribution unit.
a) Lift the power-distribution unit upwards and remove it from the computer.
84
38
Installing the Power-Distribution Unit
1. Place the power-distribution unit on the computer.
2. Install the screws that secure the power distribution unit.
3. Route all the power cables through their routing channels.
4. Connect the CPU 1, CPU 2, SAS Backplane and optical driver power connectors.
5. Slide the front chassis assembly to its original position.
6. Install:
– expansion card cages
– fan bracket
– system fans
– hard-drive assembly
– cooling shroud
– cover
– front bezel
7. Follow the procedures in
After Working Inside Your Computer
.
85
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39
Removing the Remote Access Host Card
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– expansion card cages
3. Remove all the cards from the card riser cage.
4. Lift the release tab upwards and slide the riser board towards the right to remove it from the computer.
87
88
40
Installing the Remote Access Host Card
1. Install the remote access host card in its slot.
2. Install:
– expansion card cages
– cover
– front bezel
3. Follow the procedures in
After Working Inside Your Computer
.
89
90
41
Removing the SAS Controller Card
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– expansion card cages
– remote access host card
3. Remove the screws that secure the SAS controller card and remove it from the computer.
91
92
42
Installing the SAS Controller Card
1. Install the screws that secure the SAS controller card.
2. Install:
– remote access host card
– expansion card cages
– cover
– front bezel
3. Follow the procedures in
After Working Inside Your Computer
.
93
94
43
Removing the System Board
1. Follow the procedures in
Before Working Inside Your Computer
.
2. Remove:
– front bezel
– cover
– cooling shroud
– heat sink
– processor
– memory
– front-chassis assembly
– power supply
– fan bracket
– expansion card cages
– power distribution unit
3. Lift the blue release tab, slide the system board forward in the direction indicated and remove it from the computer.
95
96
44
Installing the System Board
1. Place the system board on the chassis.
2. Slide the system board towards the back of the computer.
3. Press the blue release tab.
4. Install:
– power distribution unit
– expansion card cages
– fan bracket
– memory
– processor
– heat sink
– front-chassis assembly
– cooling shroud
– cover
– front bezel
5. Follow the procedures in
After Working Inside Your Computer
.
97
98
45
System Board Components
The following image displays the system board components .
1. DIMM slots
2. System-fan connectors
3. Front-panel connector
4. CPU 2 memory power connector
5. Power-distribution unit connector
6. 24-pin power connector
7. Front USB connector
8. I/O riser bus
9. SAS connectors
10. PCIe G2 S7 bus connector
11. I/O riser bus
12. SATA connector
13. coin-cell battery slot
14. CPU 1 memory power connector
15. Password reset jumper
16. Real-time clock reset jumper
17. Processor 1 power connector
18. Processor 1
19. Processor 2 power connector
20. Processor 2
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46
Troubleshooting
Diagnostic LEDs
NOTE: The diagnostic LEDs only serve as an indicator of the progress through the POST process. These LEDs do
not indicate the problem that caused the POST routine to stop.
The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only
active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer
visible.
The system now includes pre-POST and POST LEDs in an attempt to help pinpointing a possible problem with the system
easier and more accurate.
NOTE: The diagnostic lights will blink when the power button is amber or off, and will not blink when it is blue. This
has no other significance.
Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
The computer is either
turned off or is not receiving
power.
• Re-seat the power
cable in the power
connector at the
back of the
computer and the
electrical outlet.
• Bypass power
strips, power
extension cables,
and other power
protection devices
to verify that the
computer turns on
properly.
• Ensure that any
power strips being
used are plugged
into an electrical
outlet and are
turned on.
• Ensure that the
electrical outlet is
working by testing it
with another
101
Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
device, such as a
lamp.
• Ensure that the
main power cable
and front panel
cable are securely
connected to the
system board.
A possible system board
failure has occurred.
Unplug the computer. Allow
one minute for the power to
drain. Plug the computer
into a working electrical
outlet and press the power
button.
A possible system board,
power supply, or peripheral
failure has occurred.
• Power off
computer, leaving
the computer
plugged in. Press
and hold the power
supply test button at
the rear of the
power supply unit. If
the LED next to the
switch illuminates,
the problem may be
with your system
board.
• If the LED next to
the switch does not
illuminate,
disconnect all
internal and
external
peripherals, and
press and hold the
power supply test
button. If it
illuminates, there
could be a problem
with a peripheral.
• If the LED still does
not illuminate,
remove the PSU
connections from
the system board,
then press and hold
the power supply
button. If it
illuminates, there
could be a problem
with the system
board.
• If the LED still does
not illuminate, the
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Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
problem is with the
power supply.
Memory modules are
detected, but a memory
power failure has occurred.
• If two or more
memory modules
are installed,
remove the
modules, then re-
install one module
and re-start the
computer. If the
computer starts
normally, continue
to install additional
memory modules
(one at a time) until
you have identified
a faulty module or
reinstalled all
modules without
error. If only one
memory module is
installed, try moving
it to a different
DIMM connector
and re-start the
computer.
• If available, install
verified working
memory of the same
type into your
computer.
A possible CPU or system
board failure has occurred.
Replace the CPU with a
known good CPU. If the
computer still fails to boot,
inspect the CPU socket for
damage.
BIOS may be corrupt or
missing.
The computer hardware is
operating normally but the
BIOS may be corrupt or
missing.
A possible system board
failure has occurred.
Remove all peripheral cards
from the PCI and PCIe slots
and restart the computer. If
the computer boots, add the
peripheral cards back one
by one until you find the bad
one.
Power connector not
installed properly.
Re-seat the 2x2 power
connector from the power
supply unit.
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Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
Possible peripheral card or
system board failure has
occurred.
Remove all peripheral cards
from the PCI and PCIe slots
and restart the computer. If
the computer boots, add the
peripheral cards back one
by one until you find the bad
one.
A possible system board
failure has occurred. • Disconnect all
internal and
external
peripherals, and re-
start the computer.
If the computer
boots, add the
peripheral cards
back one by one
until you find the
bad one.
• If the problem
persists, the system
board is faulty.
A possible coin cell battery
failure has occurred.
Remove the coin cell
battery for one minute,
reinstall the battery, and
restart.
The computer is in a normal
on
condition. The diagnostic
lights are not lit after the
computer successfully
boots to the operating
system.
Ensure that the display is
connected and powered on.
A possible processor failure
has occurred.
Re-seat the processor.
Memory modules are
detected, but a memory
failure has occurred.
• If two or more
memory modules
are installed,
remove the modules
(see your service
manual), then re-
install one module
(see your service
manual) and re-
start the computer.
If the computer
starts normally,
continue to install
additional memory
modules (one at a
time) until you have
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Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
identified a faulty
module or
reinstalled all
modules without
error.
• If available, install
working memory of
the same type into
your computer.
A possible graphics card
failure has occurred. • Ensure that the
display/monitor is
plugged into a
discrete graphic
card.
• Re-seat any
installed graphics
cards.
• If available, install a
working graphics
card into your
computer.
A possible hard drive failure
has occurred.
Re-seat all power and data
cables.
A possible USB failure has
occurred
Re-install all USB devices
and check all cable
connections.
No memory modules are
detected. • If two or more
memory modules
are installed,
remove the
modules, then
reinstall one module
and restart the
computer. If the
computer starts
normally, continue
to install additional
memory modules
(one at a time) until
you have identified
a faulty module or
reinstalled all
modules without
error.
• If available, install
working memory of
the same type into
your computer.
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Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
Memory modules are
detected, but a memory
configuration or
compatibility error has
occurred.
• Ensure that no
special
requirements for
memory module/
connector
placement exist.
• Ensure that the
memory you are
using is supported
by your computer.
A possible expansion card
failure has occurred. • Determine if a
conflict exists by
removing an
expansion card (not
a graphics card)
and restarting the
computer.
• If the problem
persists, reinstall
the card you
removed, then
remove a different
card and restart the
computer.
• Repeat this process
for each expansion
card installed. If the
computer starts
normally,
troubleshoot the
last card removed
from the computer
for resource
conflicts.
A possible system board
resource and/or hardware
failure has occurred.
• Clear CMOS.
• Disconnect all
internal and
external
peripherals, and
restart the
computer. If the
computer boots,
add the peripheral
cards back one by
one until you find
the bad one.
• If the problem
persists, the system
board / system
board component is
faulty.
Some other failure has
occurred. • Ensure that the
display/monitor is
plugged into a
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Light Pattern Problem Description Troubleshooting Steps
Diagnostic LEDs Power Button LED
discrete graphic
card.
• Ensure that all hard
drives and optical
drive cables are
properly connected
to the system board.
• If there is an error
message on the
screen identifying a
problem with a
device (such as the
floppy drive or hard
drive), check the
device to make sure
it is functioning
properly.
• If the operating
system is
attempting to boot
from a device (such
as the floppy drive
or optical drive),
check system setup
to ensure the boot
sequence is correct
for the devices
installed on your
computer.
Error Messages
Errors That Halt the System Completely
The following is a list of BIOS error messages that will halt the system completely, requiring you to cycle the system's
power:
• Error! Memory configured incorrectly. Please enter Setup for Memory Info details.
• Alert! Processor Cache Size Mismatch.
• Alert! Processor Type Mismatch.
• Alert! Processor Speed Mismatch.
• Alert! Incompatible Processor detected.
Errors That Soft Halt the System
The following is a list of BIOS error messages that will cause a soft halt of the system and the user will be prompted to
press F1 to continue or F2 to enter the system setup:
• Alert! Air temperature sensor not detected.
• Alert! Card-cage fan failure.
• Alert! CPU 0 fan failure.
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• Alert! Chipset heat sink not detected.
• Alert! Operating in debug mode. Please populate memory in pairs for normal operation.
• Alert! Power supply fan failure.
• Alert! Previous fan failure.
• Alert! Previous processor thermal failure.
• Alert! Previous reboot was due to voltage regulator failure.
• Alert! Previous shutdown due to thermal event.
• Alert! Previous voltage failure.
• Alert! System battery voltage is low.
• Alert! Uncorrectable memory error previously detected at XXXXXXXXh
• Alert! Unable to initialize fan controller.
• Plug & Play Configuration Error
Errors That Do Not Halt the System
The following is a list of BIOS error messages that do not halt the system but will display a warning message, pause for a
few seconds, and then continue to boot:
• Alert! Cover was previously removed
• Alert! Error initializing PCI Express slot n (or bridge)
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47
Specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your
computer. For more information regarding the configuration of your computer, click Start → Help and Support and
select the option to view information about your computer.
Table 1. Processor
Feature Specification
Type 4, 6, and 8 core Intel Xeon Processor
Cache
Instruction Cache 32 KB
Data Cache 32 KB
256 KB Mid-Level Cache per core
up to 20 MB (4C: 10 MB, 6C: 15 MB/12 MB, 8C: 20 MB) Last-Level
Cache shared among all cores
Table 2. System Information
Feature Specification
Chipset Intel C600 chipset
BIOS chip (NVRAM) 8 MB + 4 MB serial flash EEPROM
Table 3. Memory
Memory Specification
Type 1600 DDR3 ECC RDIMM
Speed 1066 Mhz, 1333 Mhz, or 1600 MHz
Connectors sixteen DIMM slots
Capacity 2 GB, 4 GB, 8 GB, and 16 GB
Minimum memory 4 GB (2 x 2 GB DIMM)
Maximum memory 256 GB
Table 4. Video
Video Specification
Discrete Up to three PCI Express x16 graphics cards full-height,
full-length. Maximum of 600 W
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Table 5. Audio
Audio Specification
Integrated Realtek ALC3220 audio codec
Table 6. Network
Network Specification
Integrated Intel 82579 and Intel 82574 Ethernet controllers
Table 7. Expansion Bus
Expansion Bus Specification
Bus type: PCI Express 3.0
PCI Express 2.0
PCI 2.3 (optional)
SAS
USB 2.0
SATA 3
Bus speed: PCI: 133 MB/s
PCI Express:
• PCIe 3.0 x16 slots bidirectional speed - 16 GB/s
• PCIe 3.0 x8-slots bidirectional speed - 8 GB/s
• PCIe 3.0 x4 slots bidirectional speed - 4 GB/s
• PCIe 2.0 x4-slots bidirectional speed - 2 GB/s
PCI 2.3 (32-bit, 33MHz) : 133MB/s
SAS: 3 Gbps and 6 Gbps
SATA: 1.5 Gbps, 3 Gbps, and 6 Gbps
USB: 480 Mbps high speed, 12 Mbps full speed, 1.2 Mbps
low speed
Table 8. Card Slots
Card Slots Specification
Outer Riser:
Slot 1 PCI Express 3.0 x4/x16 electrical/mechanical, full-height,
full-length
Slot 2 PCI Express 3.0 x16 electrical and mechanical, full-height,
full-length
Slot 3 N/A
Slot 4 PCI Express 3.0 x16 electrical and mechanical, full-height,
full-length
Center Riser Option 1:
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Card Slots Specification
Slot 5 PCI Express 3.0 x8/x16 electrical/mechanical, full-height,
full-length
Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height,
full-length
Center Riser Option 2:
Slot 5 PCI 32b, 5V, full-height, full-length
Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height,
full-length
Rear IO:
Slot 7 PCI Express 2.0 x4/x16 electrical/mechanical, half-height,
half-length
Table 9. Drives
Drives Specification
Externally accessible:
slimline SATA optical bays one
2.5– inch drive bays six SAS or SATA drives with onboard LSI2308 controller,
or six SAS or SATA drives with LSI9271-8i card
Internally accessible none
Table 10. External Connectors
External connectors Specification
Audio stereo out, Mic/Line In
Network two RJ-45
Serial one 9-pin connector, 16550C-compatible
USB front panel: 2; rear panel: 4
Video video card dependant
System ID Cable Management Arm (CMA) remote LED connector
Table 11. Internal Connectors
Internal connectors Specification
SATA two 36-pin Mini-SAS connectors; one seven-pin SATA
connector
Risers two 280-pin connectors
Front USB one 14-pin connector
System power one 24-pin connector
Power distribution board communication one six-pin connector
Front panel control one 28-pin connector
Systems fans six four-pin connectors
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Internal connectors Specification
Host card remote power control one two-pin connector
CPU/Memory power four four-pin connectors
Memory twelve 240-pin connectors (DDR3)
Rear IO:
PCI Express one 98-pin connector (x8)
Risers:
Outer Riser
PCI Express three 164-pin connectors (x16)
Center Riser Option 1
PCI Express two 164-pin connectors (x16)
Center Riser Option 2:
PCI one 120-pin connector (32 bit)
PCI Express one 164-pin connectors (x16)
Front IO:
Front USB one 14-pin connector
Internal USB one four-pin connector
Front panel control one 28-pin connector
HDD Back Panel :
SATA two 36-pin Mini-SAS connectors; six 29-pin HDD
connectors
Power one 14–pin connector
Table 12. Controls and Lights
Controls and Lights Specification
Power button light: off — system is off or unplugged.
solid blue light — computer is operating normally.
blinking blue light — computer is in stand by.
solid amber light — the computer does not start, indicating a problem with the
system board or power supply.
blinking amber light — indicates a problem has occurred with the system board.
System ID button and light blue light — flashes (front and back of chassis) when the button is pressed.
Press the button again to turn it off.
Drive activity light blue light — blinking blue light indicates that the computer is reading data from,
or writing data to the hard drive.
Network link integrity lights (front): blue light — A good connection exists between the network and the computer.
off (no light) — The computer is not detecting a physical connection to the
network.
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Controls and Lights Specification
Network link integrity lights (rear): green light — A good connection at 10 Mbs exists between the network and the
computer.
orange light — A good connection at 100 Mbs exists between the network and
the computer.
amber light — A good connection at 1000 Mbs exists between the network and
the computer.
Network activity lights amber light — flashes when there is network activity on the connection.
Diagnostic lights: off — computer is off or has completed POST.
amber/blinking light — see the service manual for specific diagnostic codes.
Table 13. Power
Power Specification
Coin-cell battery 3 V CR2032 lithium coin cell
Voltage 100 V to 240 V, 12.00 A to 6.00 A, 50 Hz to 60 Hz
Wattage 1023 W : 100 VAC to 120 VAC, 1100 W : 200 VAC to 240
VAC
1400 W : 200 VAC to 240 VAC
Maximum heat dissipation 4774 BTU/hr
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
NOTE: See the safety information that shipped with your computer for important voltage-setting information.
Table 14. Physical
Physical Specification
Height 86.30 mm (3.40 inches)
Width 440.60 mm (17.35 inches)
Depth
with front bezel 792.70 mm (31.21 inches)
without front bezel 753.60 mm (29.67 inches)
Weight (Minimum)
with front bezel 19.43 kg (42.74 lb)
without front bezel 19.06 kg (41.92 lb)
Table 15. Environmental
Environmental Specification
Temperature:
Operating 10 °C to 35 °C (50 °F to 95 °F)
Storage -40 °C to 65 °C (-40 °F to 149 °F)
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Environmental Specification
Relative humidity (maximum):
Operating 10% to 90% (noncondensing)
Storage 5% to 95% (noncondensing)
Maximum vibration:
Operating 5 Hz to 350 Hz at 0.0002 G2/Hz
Storage 5 Hz to 500 Hz at 0.001 to 0.01 G2/Hz
Maximum shock:
Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 20 in/sec [51 cm/sec])
Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10%
(equivalent to 50 in/sec [127 cm/sec])
Airborne contaminant level G1 or lower as defined by ISA-S71.04–1985
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48
System Setup
Boot Menu
As with previous workstation platforms, this computer includes a one-time boot menu. This feature gives users a quick
and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device
(for example: floppy, CD-ROM, or hard drive). The boot menu enhancements introduced on previous platforms are as
follows:
•Easier access — Although the <Ctrl><Alt><F8> keystroke still exists and can be used to call up the menu, simply
press <F12> during system boot to access the menu.
•User prompting — Not only is the menu easy to access, but the user is prompted to use the keystroke on the
BIOS splash screen. The keystroke is no longer "hidden" from the user.
•Diagnostics options — The boot menu includes two diagnostic options, IDE Drive Diagnostics (90/90 Hard Drive
Diagnostics) and Boot to the Utility Partition. The benefit here is that the user does not have to remember the
<Ctrl><Alt><D> and <Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes.
NOTE: Since the one-time boot menu only affects the current boot, it has the added benefit of not requiring the
technician to restore the customer's boot order after completing troubleshooting.
The computer has several keystroke options available during the POST process at the Dell Logo screen. These
keystrokes make several options available.
Keystroke Function Description
<F2> Enter System
Setup
Use System Setup to make changes to the user-
definable settings.
<F12> Enter Boot Menu One-time boot and diagnostics utility menu.
Timing Key Sequences
The keyboard is not the first device initialized by Setup. As a result, if you press a keystroke too early, you lock out the
keyboard. When this happens, a keyboard error message appears on the monitor, and you cannot restart the system
with the <Ctrl><Alt><Del> keys.
To avoid this scenario, wait until the keyboard is initialized before pressing the keystroke. There are two ways to know
that this has happened:
• The keyboard lights flash.
The second method is good if the monitor is already warmed up. If it is not, the system often passes the window of
opportunity before the video signal is visible. If this is the case, rely on the first method—the keyboard lights—to know
the keyboard is initialized.
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Dell Diagnostics
Factory-installed platforms include 32-bit system diagnostics on the installed utility partition. Access these diagnostics
using the <F12> keystroke during system boot and select Diagnostics.
After pressing the keystroke, the appropriate modules load and the PSA diagnostics run. If this passes, the standard Dell
Diagnostics main menu appears. When exiting the diagnostics, the system reboots and returns to the installed operating
system. Restarting the computer with the <Ctrl><Alt><Del> keystroke also returns the system to the normal boot
sequence as well.
Drives sent for service replacement do not have the utility partition and therefore do not have this capability. If pressed,
the keystroke is ignored on these drives.
NOTE: The utility partition is not protected from debug routines or the FDISK utility.
System Setup Options
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
• To make changes to the BIOS setup, select one of the below options, update the information and click Apply.
• To revert to the factory settings, click Load Defaults.
• To close the window, click Exit.
General
System Board Displays the following information:
• System Information: Displays BIOS Version, Service Tag, Express Service
Code, Asset Tag, Manufacture Date, and the Ownership Date.
• Memory Information: Displays Memory Installed, Memory Speed, Number of
Active Channels, Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3
Size, DIMM 4 Size, DIMM 5 Size, DIMM 6 Size, DIMM 7 Size , DIMM 8 Size ,
DIMM 9 Size ,DIMM 10 Size, DIMM 11 Size, DIMM 12 Size, DIMM 13 Size ,
DIMM 14 Size, DIMM 15 Size and DIMM 16 Size.
• Processor Information: Displays processor information for each CPU. The
following fields are common for CPU 1 and CPU 2: Processor Type, Processor
Speed, QPI Speed, Processor L2 Cache, Processor L3 Cache, Processor ID,
Microcode Version, Multi Core Capable, HT Capable and 64-Bit Technology.
• Slot Information: Displays SLOT1, SLOT1, SLOT2, SLOT3, SLOT4, SLOT5,
SLOT6, and SLOT7.
Date/Time Displays current date and time settings. Changes to the system date and time take
effect immediately.
Boot Sequence Specifies the order in which the computer attempts to find an operating system from
the devices specified in this list.
• USB Floppy Drive
• Hard disk drive
• CD/DVD/CD-RW Drive
• Onboard or USB CD-ROM Drive
• USB Device
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Drives
Diskette Drive Determines how the BIOS configures floppy drives.
• Disabled
• Enabled (default)
SATA Operation Configures the operating mode of the integrated hard-drive controller.
• RAID Autodetect / AHCI
• RAID Autodetect / ATA
• RAID On (default)
Drives These fields let you enable or disable various drives in the computer:
• SAS-0
• SAS-1
• SAS-2
• SAS-3
• SAS-4
• SAS-5
• SAS-6
System Configuration
Integrated NICs Enables or disables the integrated network card. You can set the integrated NIC to:
• Disable
• Enable (default)
• Enabled with PXE
USB Controller Enables or disables the integrated USB controller.
• Disable
• Enable (Default)
• No Boot
Serial Port #1 Determines how the built-in serial port operates.
• Disable
• Auto (default)
• COM1
• COM3
Miscellaneous Devices Enables or disables various system devices.
• Front USB
• Rear USB
• Audio
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Video
Primary Video Allows the user to specify the order in which the system assigns primary video controller
when two or more controllers are available.
• Controller 1
• Controller 2
Performance
Multi Core Support Specifies whether the computer will have one or all cores enabled.
Enable Multi Core Support — Enabled by default.
Hyper-Threading
Technology
Enables or disables the Hyper-Threading Technology.
Enable Hyper-Threading Technology — Disabled by default.
Intel TurboBoost Enables or disables the Intel TurboBoost mode of the processor.
Enable Intel Turbo Boost Technology — Enabled by default
Intel SpeedStep Enables or disables the Intel SpeedStep mode of the processor.
Enable Intel SpeedStep — Enabled by default
C States Control Enables or disables additional processor sleep states.
C States Control — Enabled by default
Hardware Prefetcher When enabled, it will automatically prefetch data and code for the processor.
Enable Hardware Prefetcher — Enabled by default
Adjacent Cache Line
Prefetch
When enabled, the processor will retrieve the current and subsequent cache line.
Enable Adjacent Cache Line Prefetch — Enabled by default
Limit CPUID Value When enabled, limits the maximum value the processor Standard CPUID Function will
support.
Enable CPUID Limit — Disabled by default
Memory Node Interleaving Controls how many system memory distributed between physical processors is
configured and reported to the operating system.
• SMP (default)
• NUMA (default for dual processor systems)
Virtualization Support
Virtualization Specifies whether a Virtual Machine Monitor (VMM) can utilize the additional
hardware capabilities provided by Intel Virtualization Technology.
Enable Intel® Virtualization Technology - Enabled by default.
VT for Direct I/O Specifies whether a Virtual Machine Monitor (VMM) can utilize additional hardware
capabilities provided by Intel Virtualization technology for direct I/O.
Enable Intel® VT for Direct I/O - Disabled by default.
Security
Administrator Password Used to prohibit an unauthorized user from changing any configuration settings. Enter
the following details and click OK:
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Security
1. Old Password
2. New Password
3. Re-enter the new password
System Password Used to prohibit an unauthorized user from booting. Enter the following details and click
OK.
1. Enter the old password — If the password is not set, the 'Enter the old password'
field will not be set.
2. Enter the new password
3. Re-enter the password
Password Changes Controls the interaction between the system password and the administrator password.
Enable Password Changes (enabled by default)
TPM Security Controls whether the Trusted Platform Module (TPM) in the system is enabled and
visible to the operating system. When enabled, the BIOS will turn on the TPM during
POST so that it can be used by the operating system.
TPM Security (disabled by default)
When the option is enabled, the user can select between three options:
• Deactivate
• Activate
• Clear
CPU XD Support Enables or disables the Execute Disable mode of the processor.
Enable CPU XD Support — Enabled by default
OROM Protection Determines whether access to the Option ROM configurations are permitted during boot
(like CTRL+I or CRTL+P).
Enable OROM Protection — Enabled by default
Computrace(R) Activates or deactivates the BIOS module interface of the optional Computrace Service
from Absolute Software.
• Deactivate - Disabled by default.
• Disable
• Activate
Chassis Intrusion Controls the chassis intrusion feature. You can set this option to:
Clear Intrusion Warning — Enabled by default
Options available are enabled when the check box is selected.
• Disable
• Enable
• On-Silent — Enabled by default (if chassis intrusion is detected)
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Power Management
AC Recovery Determines how the system responds when AC power is re-applied after a power loss.
You can set the AC Recovery to:
• Power Off (default)
• Power On
• Last State
Auto On Time Sets time to automatically turn on the computer. Time is kept in standard 12-hour
format (hour:minutes:seconds). Change the startup time by typing the values in the time
and AM/PM fields. The options available are:
• Disable (default)
• Every Day
• Weekdays
NOTE: This feature does not work if you turn off your computer using the switch on
a power strip or surge protector or if Auto Power is set to disabled.
Deep Sleep Mode Determines how aggressive the computer is at conserving power while it is shutdown
or in Hibernate mode.
Enable Low Power Mode — Disabled by default
Remote Wake Up Determines if the system can be powered up remotely from Suspend, Hibernate, or Off.
• Disable
• Enable
• Enable with Boot to NIC
Maintenance
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set.
System Management Controls the System Management mechanism.
• Disable (default)
• DASH/ASF 2.0
SERR Messages Controls the SERR message mechanism.
Enable SERR Messages — Enabled by default
POST Behavior
Fast Boot Allows speeding up the boot process by bypassing some compatibility steps.
Enable Fast Boot — Enabled by default
Numlock LED Specifies if Numlock feature should be on when your computer starts.
Enable Numlock LED — Enabled by default
POST Hotkeys Specifies if the sign-on screen displays a message stating the keystroke sequence
required to enter the Setup program or the QuickBoot feature.
Enable F12 = Boot menu — Enabled by default
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POST Behavior
Keyboard Errors Specifies if keyboard-related errors are reported when the system boots
Enable Keyboard Error Detection
PCOIP BIOS Access If enabled, allows a remote user to access BIOS Setup via PCOIP Portal.
Enable PCOIP BIOS Access — Enabled by default
System Logs
BIOS Events Displays the system event log and allows you to:
• Clear Log
• Mark All Entries
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Contacting Dell
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
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