Table of Contents
- Dell PowerEdge T130 Owner's Manual
- About the Dell PowerEdge T130 system
- Performing initial system configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- UEFI iSCSI Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Miscellaneous Settings details
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Creating a system or setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with a setup password enabled
- Embedded system management
- iDRAC Settings utility
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- System cover
- Bezel
- Inside the system
- Intrusion switch
- Control panel assembly
- Hard drives
- Removing the hard drive cage
- Installing the hard drive cage
- Removing a hard drive carrier from the hard drive cage
- Installing a hard drive carrier into the hard drive cage
- Removing a hard drive carrier from the hard drive bay
- Installing a hard drive carrier into the hard drive bay
- Removing a hard drive from a hard drive carrier
- Installing a hard drive into a hard drive carrier
- Hard drive cabling diagrams
- Setting the cooling fan speed for 4 TB hard drives
- Optical drive
- System memory
- Cooling fan
- Internal USB memory key (optional)
- Expansion cards
- iDRAC port card (optional)
- Processors and heat sinks
- Power supply unit
- System battery
- System board
- Trusted Platform Module
- Troubleshooting your system
- Safety first — for you and your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial I/O device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting an SD card
- Troubleshooting an optical drive
- Troubleshooting a hard drive
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- System messages
- Using system diagnostics
- Jumpers and connectors
- Technical specifications
- Getting help
DELL T130 User Manual
Displayed below is the user manual for T130 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell PowerEdge T130
Owner's Manual
Regulatory Model: E36S Series
Regulatory Type: E36S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 04
Rev. A01
Contents
1 About the Dell PowerEdge T130 system.......................................................... 8
Front panel features and indicators......................................................................................................8
Diagnostic indicators.............................................................................................................................9
Back panel features and indicators..................................................................................................... 11
NIC indicator codes.............................................................................................................................13
Power indicator codes for power supply unit....................................................................................13
Documentation matrix........................................................................................................................ 14
Accessing system information by using QRL............................................................................... 15
2 Performing initial system configuration ........................................................17
Setting up your system........................................................................................................................17
Setting up and configuring the iDRAC IP address .............................................................................17
Logging in to iDRAC............................................................................................................................18
Methods of installing the operating system....................................................................................... 18
Managing your system remotely........................................................................................................ 18
Downloading drivers and firmware.................................................................................................... 18
3 Pre-operating system management applications........................................20
Navigation keys................................................................................................................................... 20
System Setup.......................................................................................................................................20
Entering System Setup...................................................................................................................21
System Setup details......................................................................................................................21
System BIOS Settings details.........................................................................................................21
System Information details........................................................................................................... 22
Memory Settings details................................................................................................................22
Processor Settings details............................................................................................................. 23
SATA Settings details..................................................................................................................... 24
Boot Settings details......................................................................................................................26
Network Settings screen details................................................................................................... 26
UEFI iSCSI Settings screen details.................................................................................................27
Integrated Devices details............................................................................................................. 27
Serial Communication details.......................................................................................................28
System Profile Settings details...................................................................................................... 29
System Security Settings details................................................................................................... 30
Miscellaneous Settings details.......................................................................................................31
About Boot Manager...........................................................................................................................32
Viewing Boot Manager..................................................................................................................32
Boot Manager main menu............................................................................................................ 32
3
About Dell Lifecycle Controller.......................................................................................................... 33
Changing the boot order....................................................................................................................33
Choosing the system boot mode.......................................................................................................33
Creating a system or setup password................................................................................................34
Using your system password to secure your system........................................................................ 34
Deleting or changing system and setup password............................................................................35
Operating with a setup password enabled........................................................................................ 35
Embedded system management........................................................................................................35
iDRAC Settings utility.......................................................................................................................... 36
Entering the iDRAC Settings utility............................................................................................... 36
Changing the thermal settings..................................................................................................... 36
4 Installing and removing system components...............................................37
Safety instructions............................................................................................................................... 37
Before working inside your system.................................................................................................... 37
After working inside your system........................................................................................................37
Recommended tools.......................................................................................................................... 38
System cover.......................................................................................................................................38
Removing the system cover......................................................................................................... 38
Installing the system cover........................................................................................................... 39
Bezel....................................................................................................................................................40
Removing the bezel...................................................................................................................... 40
Installing the bezel.........................................................................................................................41
Inside the system.................................................................................................................................42
Intrusion switch...................................................................................................................................43
Removing the intrusion switch.....................................................................................................43
Installing the intrusion switch.......................................................................................................44
Control panel assembly......................................................................................................................44
Removing the control panel assembly.........................................................................................44
Installing the control panel assembly...........................................................................................46
Hard drives.......................................................................................................................................... 46
Removing the hard drive cage......................................................................................................47
Installing the hard drive cage........................................................................................................48
Removing a hard drive carrier from the hard drive cage.............................................................49
Installing a hard drive carrier into the hard drive cage.................................................................51
Removing a hard drive carrier from the hard drive bay............................................................... 51
Installing a hard drive carrier into the hard drive bay...................................................................52
Removing a hard drive from a hard drive carrier......................................................................... 53
Installing a hard drive into a hard drive carrier.............................................................................54
Hard drive cabling diagrams......................................................................................................... 55
Setting the cooling fan speed for 4 TB hard drives..................................................................... 56
Optical drive.........................................................................................................................................57
4
Removing the optical drive blank and filler.................................................................................. 57
Removing the optical drive...........................................................................................................59
Installing the optical drive............................................................................................................. 61
System memory...................................................................................................................................61
General memory module installation guidelines.........................................................................63
Sample memory configurations................................................................................................... 63
Removing memory modules........................................................................................................64
Installing memory modules.......................................................................................................... 65
Cooling fan..........................................................................................................................................66
Removing the cooling fan.............................................................................................................67
Installing the cooling fan.............................................................................................................. 68
Internal USB memory key (optional).................................................................................................. 68
Replacing the optional internal USB memory key.......................................................................69
Expansion cards.................................................................................................................................. 70
Expansion card installation guidelines..........................................................................................70
Removing an expansion card........................................................................................................ 71
Installing an expansion card..........................................................................................................72
iDRAC port card (optional)..................................................................................................................73
Replacing an optional SD vFlash card...........................................................................................73
Removing the optional iDRAC port card......................................................................................74
Installing the iDRAC port card.......................................................................................................75
Processors and heat sinks...................................................................................................................76
Removing the heat sink.................................................................................................................76
Removing the processor...............................................................................................................78
Installing the processor................................................................................................................ 80
Installing the heat sink...................................................................................................................81
Power supply unit............................................................................................................................... 83
Removing the power supply unit (PSU)........................................................................................83
Installing the power supply unit (PSU)..........................................................................................85
System battery.....................................................................................................................................85
Replacing the system battery....................................................................................................... 85
System board.......................................................................................................................................87
Removing the system board......................................................................................................... 87
Installing the system board...........................................................................................................89
Entering the system Service Tag by using System Setup............................................................ 90
Trusted Platform Module.................................................................................................................... 91
Installing the Trusted Platform Module........................................................................................ 91
Initializing the TPM for BitLocker users........................................................................................92
Initializing the TPM for TXT users................................................................................................. 92
5 Troubleshooting your system.......................................................................... 93
Safety first — for you and your system...............................................................................................93
5
Troubleshooting system startup failure............................................................................................. 93
Troubleshooting external connections..............................................................................................93
Troubleshooting the video subsystem...............................................................................................93
Troubleshooting a USB device........................................................................................................... 94
Troubleshooting a serial I/O device...................................................................................................94
Troubleshooting a NIC....................................................................................................................... 95
Troubleshooting a wet system........................................................................................................... 95
Troubleshooting a damaged system..................................................................................................96
Troubleshooting the system battery.................................................................................................. 97
Troubleshooting power supply units..................................................................................................97
Troubleshooting power source problems................................................................................... 97
Power supply unit problems......................................................................................................... 97
Troubleshooting cooling problems................................................................................................... 98
Troubleshooting cooling fans............................................................................................................ 99
Troubleshooting system memory......................................................................................................99
Troubleshooting an internal USB key.............................................................................................. 100
Troubleshooting an SD card............................................................................................................. 101
Troubleshooting an optical drive......................................................................................................101
Troubleshooting a hard drive........................................................................................................... 102
Troubleshooting a storage controller.............................................................................................. 102
Troubleshooting expansion cards....................................................................................................103
Troubleshooting processors............................................................................................................ 104
System messages..............................................................................................................................104
Warning messages...................................................................................................................... 104
Diagnostic messages...................................................................................................................105
Alert messages.............................................................................................................................105
6 Using system diagnostics................................................................................106
Dell Embedded System Diagnostics................................................................................................ 106
When to use the Embedded System Diagnostics......................................................................106
Running the Embedded System Diagnostics from Boot Manager........................................... 106
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 106
System diagnostics controls....................................................................................................... 107
7 Jumpers and connectors................................................................................ 108
System board jumpers and connectors...........................................................................................108
System board jumper settings.......................................................................................................... 110
Disabling a forgotten password........................................................................................................110
8 Technical specifications.................................................................................. 112
Dimensions and weight.....................................................................................................................112
Processor specifications....................................................................................................................112
6
Expansion bus specifications............................................................................................................ 112
Memory specifications...................................................................................................................... 112
Power specifications..........................................................................................................................113
Storage controller specifications...................................................................................................... 113
Drive specifications............................................................................................................................113
Connectors specifications.................................................................................................................114
Video specifications...........................................................................................................................114
Environmental specifications............................................................................................................114
9 Getting help....................................................................................................... 117
Contacting Dell..................................................................................................................................117
Locating Service Tag of your system................................................................................................ 117
7
1
About the Dell PowerEdge T130 system
The Dell PowerEdge T130 tower server supports one processor based on the Intel E3-1200 V5 series, up
to four DIMMs, and storage capacity of up to four 3.5-inch cabled hard drives.
Front panel features and indicators
Figure 1. Front panel features and indicators
8
Table 1. Front panel features and indicators
Item Indicator, button, or
connector Icon Description
1 Diagnostic indicators Enables you to view error status during system
startup. The diagnostic indicators are located on
the system front panel. For more information, see
Diagnostic indicators.
2 Power-on indicator,
power button
Enables you to know the power status of the
system. The power-on indicator glows when the
system power is on. The power button controls
the power supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.
3 Optical drive (optional) Enables you to install an optional slim SATA DVD-
ROM drive or DVD+/-RW drive.
4 USB connector Enables you to connect USB devices to the system.
This port is USB 3.0 compliant.
5 USB connector Enables you to connect USB devices to the system.
This port is USB 2.0 compliant.
Diagnostic indicators
The diagnostic indicators on the system front panel display system status during system startup.
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into
a working power source and press the power button.
Table 2. Diagnostic indicators
Icon Description Condition Corrective action
Health
indicator
The indicator turns solid
blue if the system is in good
health.
None required.
The indicator flashes amber:
• When the system is
turned on.
• When the system is in
standby.
• If any error condition
exists. For example, a
failed fan, PSU, or a hard
drive.
Check the System Event Log or system
messages for the specific issue. For more
information about error messages, see the
Dell Event and Error Messages Reference
Guide at Dell.com/openmanagemanuals >
OpenManage software.
The POST process is interrupted without
any video output due to invalid memory
9
Icon Description Condition Corrective action
configurations. See the Getting help
section.
Hard drive
indicator
The indicator flashes amber
if there is a hard drive error.
Check the System Event Log to determine
the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical
indicator
The indicator flashes amber
if the system experiences an
electrical error (for example,
voltage out of range, or a
failed power supply unit
(PSU) or voltage regulator).
Check the System Event Log or system
messages for the specific issue. If it is due
to a problem with the PSU, check the LED
on the PSU. Reseat the PSU. If the problem
persists, see the Getting help section.
Temperature
indicator
The indicator flashes amber
if the system experiences a
thermal error (for example,
the ambient temperature is
out of range or fan failure).
Ensure that none of the following
conditions exist:
• A cooling fan has been removed or has
failed.
• System cover, memory module blank,
or back filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See the Getting help section.
10
Back panel features and indicators
Figure 2. Back panel features and indicators
Table 3. Back panel features and indicators
Item Indicator, Button or
Connector Icon Description
1USB connectors (6) Enables you to connect USB devices to the system.
There are four USB 2.0 compliant ports and two
USB 3.0 compliant ports.
2 Ethernet connectors (2) Enable you to connect to the Integrated
10/100/1000 Mbps NIC connectors.
3 System identification
button
Enables you to locate a particular system. When
this button is pressed, the system status indicator
on the back flashes until the button is pressed
again.
11
Item Indicator, Button or
Connector Icon Description
To turn the system ID indicator on or off, press the
system identification button.
If the system stops responding during POST, press
and hold the system ID button for more than five
seconds to enter the BIOS progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup),
press and hold the system identification button for
more than 15 seconds.
4 System identification
connector
Enables you to connect the optional system status
indicator assembly through the optional cable
management arm.
5 Video connector Enables you to connect a VGA display to the
system.
6 Power supply Enables you to install one 290 W non-redundant
AC PSU.
7 Self-diagnostic button Enables you to check the health status of the PSU.
8 AC power supply status
indicator
Enables you to check the power supply to the PSU.
9 Serial connector Enables you to connect a serial device to the
system.
10 Cooling fan The system cooling fan.
11 VFlash Enables you to connect the vFlash card (optional).
12 Ethernet connector (1) Enables you to install a dedicated management
port card (optional).
13 Expansion card slots (4) Enables you to connect up to four full-height PCIe
expansion cards.
12
NIC indicator codes
Figure 3. NIC indicators
1. link indicator 2. activity indicator
Table 4. NIC indicators
Convention Indicator pattern Description
A Link and activity indicators
are OFF
The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its maximum
port speed (1 Gbps).
C Link indicator is yellow The NIC is connected to a valid network at less than its
maximum port speed.
D Activity indicator is flashing
green
Network data is being sent or received.
Power indicator codes for power supply unit
Press the self-diagnostic button to perform a quick health check on the power supply unit (PSU) of the
system.
13
Figure 4. PSU status indicator and self-diagnostic button
1. self-diagnostic button 2. PSU status indicator
PSU status
indicator Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and
managing your system.
Table 5. Documentation matrix
To... See the...
Install your system into a rack Rack documentation included with your rack
solution
Set up your system and know the system technical
specifications
Getting Started With Your System that shipped with
your system or see Dell.com/poweredgemanuals
Install the operating system Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management
offerings
Dell OpenManage Systems Management Overview
Guide at Dell.com/openmanagemanuals >
OpenManage software
Configure and log in to iDRAC, set up managed
and management system, know the iDRAC
features, and troubleshoot by using iDRAC
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals
14
To... See the...
Know about the RACADM subcommands and
supported RACADM interfaces
RACADM Command Line Reference Guide for
iDRAC at Dell.com/idracmanuals
Launch, enable, and disable Dell Lifecycle
Controller, know the features, use and
troubleshoot Dell Lifecycle Controller
Dell Lifecycle Controller User’s Guide at Dell.com/
idracmanuals
Use Dell Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick
Start Guide at Dell.com/idracmanuals
Set up, use, and troubleshoot OpenManage Server
Administrator
Dell OpenManage Server Administrator User’s
Guide at Dell.com/openmanagemanuals >
OpenManage Server Administrator
Install, use, and troubleshoot OpenManage
Essentials
Dell OpenManage Essentials User’s Guide at
Dell.com/openmanagemanuals > OpenManage
Essentials
Know the features of the storage controller cards,
deploy the cards, and manage the storage
subsystem
Storage controller documentation at Dell.com/
storagecontrollermanuals
Check the event and error messages generated by
the system firmware and agents that monitor
system components
Dell Event and Error Messages Reference Guide at
Dell.com/openmanagemanuals > OpenManage
software
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your
system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
About this task
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specific hardware configuration and warranty
information
• A direct link to Dell to contact technical support and sales teams
Steps
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the
following image or on your Dell PowerEdge system:
15
16
2
Performing initial system configuration
After you receive your system, you must set up your system, install the operating system if it is not pre-
installed, and set up and configure the system iDRAC IP address.
Setting up your system
1. Unpack the server.
2. Connect the peripherals to the system.
3. Connect the system to its electrical outlet.
4. Turn on the system by pressing the power button or using iDRAC.
5. Turn on the attached peripherals.
Setting up and configuring the iDRAC IP address
You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the
following interfaces:
• iDRAC Settings utility
• Dell Lifecycle Controller
• Dell OpenManage Deployment Toolkit
• Server LCD panel
You can use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,
including setting up DHCP or a static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable
to the Ethernet connector 1 on the system board.
You can configure iDRAC IP address by using the following interfaces:
NOTE: Make sure that you change the default user name and password after setting up the iDRAC
IP address.
• iDRAC web interface — For more information, see the Integrated Dell Remote Access Controller
User's Guide.
• Remote Access Controller Admin (RACADM) — For more information, see the RACADM Command
Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.
• Remote Services that include Web Services Management (WS-Man) — For more information, see the
Dell Lifecycle Controller Remote Services Quick Start Guide.
17
For more information about setting up and configuring iDRAC, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
Logging in to iDRAC
You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight
Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The
default user name is root and password is calvin. For more information about logging in to iDRAC and
iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide available at Dell.com/
idracmanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line
Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at
Dell.com/idracmanuals.
Methods of installing the operating system
If the system is shipped without an operating system, install the supported OS on the system by using one
of the following methods:
• Dell Systems Management Tools and Documentation media — see the operating system
documentation available at Dell.com/operatingsystemmanuals.
• Dell Lifecycle Controller — see the Dell Lifecycle Controller documentation available at Dell.com/
idracmanuals.
• Dell OpenManage Deployment Toolkit — see the Dell OpenManage documentation available at
Dell.com/openmanagemanuals → OpenManage software.
For information about supported operating systems, see the operating systems support matrix available at
Dell.com/ossupport.
Managing your system remotely
To perform out-of-band systems management by using iDRAC, configure iDRAC for remote accessibility,
set up the management station and managed system, and configure the supported web browsers. For
more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/
idracmanuals.
You can also remotely monitor and manage the server by using the Dell OpenManage Server
Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For
more information, see Dell.com/openmanagemanuals → OpenManage Server Administrator or
Dell.com/openmanagemanuals → OpenManage Essentials.
Downloading drivers and firmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache.
18
Steps
1. Go to Dell.com/support/drivers.
2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express
Service Code field.
NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag to
enable the system to automatically detect the service tag, or select your product from the
Product Selection page.
3. Click Get drivers and downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers that you need to a USB drive, CD, or DVD.
19
3
Pre-operating system management
applications
You can manage basic settings and features of a system without booting to the operating system by
using the system firmware.
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Key Description
F2 Enables you to enter System Setup.
F10 Enables you to enter system services and starts Lifecycle Controller.
F11 Enables you to enter Boot Manager.
F12 Enables you to enter PXE Boot.
Page Up Enables you to move to the previous screen.
Page Down Enables you to move to the next screen.
Up arrow Enables you to move to the previous field.
Down arrow Enables you to move to the next field.
Enter Enables you to type a value in the selected field (if applicable).
Spacebar Enables you to expand or collapse a drop-down list, if applicable.
Tab Enables you to move to the next menu item.
NOTE: This feature is applicable only for the standard graphic browser.
Esc Enables you to move to the previous page until you view the main screen. Pressing
Esc in the main screen exits System BIOS, iDRAC Settings, Device Settings, or
Service Tag Settings, and proceeds with system boot.
F1 Displays the system setup help.
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device
settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the
help text in the text browser, press F1.
20
You can access system setup by using two methods:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Entering System Setup
1. Turn on, or restart your system.
2. Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, wait for the system to finish booting,
and then restart your system and try again.
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC
parameters by using UEFI (Unified Extensible Firmware Interface). You can enable
or disable various iDRAC parameters by using the iDRAC settings utility. For more
information about this utility, see Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.
Device Settings Enables you to configure device settings.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System
Information
Specifies information about the system such as the system model name, BIOS
version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and
cache size.
SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.
Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify
UEFI and BIOS boot settings.
Network Settings Specifies options to change the network settings.
Integrated
Devices
Specifies options to manage integrated device controllers and ports and specify
related features and options.
21
Option Description
Serial
Communication
Specifies options to manage the serial ports and specify related features and
options.
System Profile
Settings
Specifies options to change the processor power management settings, memory
frequency, and so on.
System Security Specifies options to configure the system security settings, such as system
password, setup password, Trusted Platform Module (TPM) security. It also
manages the power and NMI buttons on the system.
Miscellaneous
Settings
Specifies options to change the system date, time, and so on.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Specifies the system model name.
System BIOS
Version
Specifies the BIOS version installed on the system.
System
Management
Engine Version
Specifies the current version of the Management Engine firmware.
System Service
Tag
Specifies the system Service Tag.
System
Manufacturer
Specifies the name of the system manufacturer.
System
Manufacturer
Contact
Information
Specifies the contact information of the system manufacturer.
System CPLD
Version
Specifies the current version of the system complex programmable logic device
(CPLD) firmware.
UEFI Compliance
Version
Specifies the UEFI compliance level of the system firmware.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Specifies the memory size in the system.
System Memory
Type
Specifies the type of memory installed in the system.
22
Option Description
System Memory
Speed
Specifies the system memory speed.
System Memory
Voltage
Specifies the system memory voltage.
Video Memory Specifies the amount of video memory.
System Memory
Testing
Specifies whether the system memory tests are run during system boot. Options
are Enabled and Disabled. This option is set to Disabled by default.
Memory
Operating Mode
Specifies the memory operating mode. The available option is Optimizer Mode.
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical
processors. If this option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS displays only one logical
processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Virtualization
Technology
Enables or disables the additional hardware capabilities provided for virtualization.
This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential
memory access. This option is set to Enabled by default. You can disable this
option for applications that need high utilization of random memory access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by
default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is
set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to
Enabled by default.
Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels
during POST based on the power and thermal delivery capabilities of the system.
TDP verifies the maximum heat the cooling system is needed to dissipate. This
option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the
processors.
X2Apic Mode Enables or disables the X2Apic mode.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Profile is set
to Performance.
NOTE: Depending on the number of installed CPUs, there may be up to four
processor listings.
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Option Description
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All
by default.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
Processor Core
Speed
Specifies the maximum core frequency of the processor.
Processor 1 The following settings are displayed for each processor installed in the system:
Option Description
Family-Model-
Stepping
Specifies the family, model, and stepping of the processor
as defined by Intel.
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, , AHCI, or RAID modes. This
option is set to AHCI by default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST.
This option is applicable only for AHCI mode.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port B For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
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Option Description
Option Description
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port C For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port D For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port E For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port F For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
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Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if
the operating system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this
field to BIOS allows compatibility with non-UEFI operating systems. This option is
set to BIOS by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting
this field to BIOS disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled
and the system fails to boot, the system reattempts the boot sequence after 30
seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The
devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting
menu. When this option is set to Disabled, only the first hard drive in the list is
attempted to boot. When this option is set to Enabled, all hard drives are attempted
to boot in the order selected in the Hard-Disk Drive Sequence. This option is not
enabled for UEFI Boot Mode.
Boot Option
Settings
Configures the boot sequence and the boot devices.
BIOS Boot
Settings
Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI boot option is created for the
device.
PXE Device n
Settings (n = 1 to
4)
Enables you to control the configuration of the PXE device.
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UEFI iSCSI Settings screen details
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is
available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For
BIOS boot mode, the option ROM of the network controller handles the network settings.
To view the UEFI ISCSI Settings screen, click System Setup Main Menu → System BIOS → Network
Settings → UEFI ISCSI Settings.
The UEFI ISCSI Settings screen details are explained as follows:
Option Description
ISCSI Initiator
Name
Specifies the name of the iSCSI initiator (iqn format).
ISCSI Device n (n =
1 to 4)
Enables or disables the iSCSI device. When disabled, a UEFI boot option is created
for the iSCSI device automatically.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front
USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and
mouse operate during boot process in certain operating systems. After the boot
process is complete, the USB keyboard and mouse do not work if the ports are
disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB
management port and also restricts access to iDRAC features.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated
Network Card 1
Enables or disables the integrated network card.
Embedded NIC1
and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems
that do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the
NIC may still be available for shared network access by the embedded
management controller. The embedded NIC1 and NIC2 options are only available
on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1
and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.
Configure the Embedded NIC1 and NIC2 option by using the NIC management
utilities of the system.
Embedded Video
Controller
Enables or disables the Embedded Video Controller option. This option is set to
Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of
Embedded Video Controller option is a read-only field. If the Embedded Video
Controller is the only display capability in the system (that is, no add-in graphics
card is installed), then the Embedded Video Controller is automatically used as the
primary display even if the Embedded Video Controller setting is set to Disabled.
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Option Description
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your
operating system. When this option is set to Enabled, the operating system
initializes the timer. When this option is set to Disabled (the default), the timer does
not have any effect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for PCIe devices that need large amounts of
memory. This option is set to Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement
feature controls the configuration of PCIe cards installed in the specified slot. Slots
must be disabled only when the installed peripheral card prevents booting into the
operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled.
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.
BIOS console redirection can also be enabled and the port address can be
specified. This option is set to Auto by default.
Serial Port
Address
Enables you to set the port address for serial devices. This option is set to Serial
Device 1=COM2, Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
To use console redirection by SOL, configure the same port address for
console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert the serial MUX setting to the default setting of Serial
Device 1.
External Serial
Connector
Enables you to associate the External Serial Connector to Serial Device 1, Serial
Device 2, or the Remote Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use
console redirection by SOL, configure the same port address for console
redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to
determine the baud rate automatically. This failsafe baud rate is used only if the
attempt fails, and the value must not be changed. This option is set to 115200 by
default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by
default.
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Option Description
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is
loaded. This option is set to Enabled by default.
System Profile Settings details
The System Profile Settings screen details are explained as follows:
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change
the rest of the options if the mode is set to Custom. This option is set to
Performance Per Watt (OS).
NOTE: All the parameters on the system profile setting screen are available
only when the System Profile option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to OS DBPM by default. DBPM
is Demand-Based Power Management.
Memory
Frequency
Sets the speed of the system memory. You can select Maximum Performance,
Maximum Reliability, or a specific speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option
is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when
it is idle. This option is set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This
option is set to Enabled by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the
cores and uncore during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the
Energy Efficiency Policy option.
Energy Efficient
Policy
Enables you to select the Energy Efficient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and
determines whether to target higher performance or better power savings.
Number of Turbo
Boot Enabled
Cores for
Processor 1
Controls the number of turbo boost enabled cores for processor 1. The maximum
number of cores is enabled by default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to
Enabled for all system profiles, except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom
mode is set to disabled.
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Option Description
NOTE: When C States is set to Enabled in the Custom mode, changing the
Monitor/Mwait setting does not impact the system power or performance.
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by
using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set
to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is
set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel
TXT fields if the TPM Status field is set to either On with Pre-boot Measurements
or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by
default.
TPM Status Specifies the TPM status.
TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The
loss of TPM keys may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable
the Intel TXT option, virtualization technology and TPM Security must be enabled
with Pre-boot measurements. This option is set to Off by default.
Power Button Enables or disables the power button on the front of the system. This option is set
to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to
Disabled by default.
AC Power
Recovery
Sets how the system behaves after AC power is restored to the system. This option
is set to Last by default.
AC Power
Recovery Delay
Sets the time delay for the system to power up after AC power is restored to the
system. This option is set to Immediate by default.
User Defined
Delay (60s to
240s)
Sets the User Defined Delay option when the User Defined option for AC Power
Recovery Delay is selected.
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Option Description
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the
default), UEFI variables are accessible in the operating system per the UEFI
specification. When set to Controlled, selected UEFI variables are protected in the
environment and new UEFI boot entries are forced to be at the end of the current
boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using
the certificates in the Secure Boot Policy. Secure Boot is disabled by default.
Secure Boot
Policy
When Secure Boot policy is set to Standard, the BIOS uses the system
manufacturer’s key and certificates to authenticate pre-boot images. When Secure
Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
Secure Boot policy is set to Standard by default.
Secure Boot
Policy Summary
Specifies the list of certificates and hashes that secure boot uses to authenticate
images.
Secure Boot Custom Policy Settings screen details
Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to
Custom.
To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu → System BIOS
→ System Security → Secure Boot Custom Policy Settings.
The Secure Boot Custom Policy Settings screen details are explained as follows:
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key
Database
Enables you to import, export, delete, or restore entries in the Key Exchange Key
(KEK) Database.
Authorized
Signature
Database
Imports, exports, deletes, or restores entries in the Authorized Signature Database
(db).
Forbidden
Signature
Database
Imports, exports, deletes, or restores entries in the Forbidden Signature Database
(dbx).
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking
purposes.
Keyboard
NumLock
Enables you to set whether the system boots with the NumLock enabled or
disabled. This option is set to On by default.
NOTE: This option does not apply to 84-key keyboards.
31
Option Description
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by
default. The F1/F2 prompt also includes keyboard errors.
Load Legacy
Video Option
ROM
Enables you to determine whether the system BIOS loads the legacy video (INT
10H) option ROM from the video controller. Selecting Enabled in the operating
system does not support UEFI video output standards. This field is available only for
UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode
is enabled.
In-System
Characterization
Enables or disables In-System Characterization. This option is set to Disabled by
default. The two other options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change
in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon
detecting relevant change(s) in system configuration to optimize system power and
performance. ISC takes about 20 seconds to execute, and system reset is needed
for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The
Enabled option executes ISC and forces an immediate system reset so that ISC
results can be applied. It takes the system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.
About Boot Manager
Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup
and boot options without restarting the system.
Viewing Boot Manager
To enter Boot Manager:
1. Turn on, or restart your system.
2. Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the
booting, and then restart your system and try again.
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot
order. If the boot attempt fails, the system continues with the next item in the boot
order until the boot is successful or no more boot options are found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to
boot from.
Launch System
Setup
Enables you to access System Setup.
32
Menu item Description
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI
shell.
About Dell Lifecycle Controller
Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings,
deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles.
For more information about Dell Lifecycle Controller, see the documentation at Dell.com/idracmanuals.
Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The
following instructions may vary if you have selected BIOS for Boot Mode.
1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2. Click Boot Option Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the
device down or up in the order.
4. Click Exit, and then click Yes to save the settings on exit.
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating
system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it replaces the system BIOS.
1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
3. After the system boots in the specified boot mode, proceed to install your operating system from
that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
33
Creating a system or setup password
Prerequisites
• Ensure that the password jumper setting is enabled. The password jumper enables or disables the
system password and setup password features. For more information about the password jumper
settings, see System board jumpers and connectors.
• Ensure that password status is unlocked in the System Security Settings screen. For more
information, see System Security Settings details.
NOTE: If the password jumper setting is disabled, the existing system password and setup password
are deleted and you need not provide the system password to boot the system.
Steps
1. To enter system setup, press F2 immediately after turning on or restarting the system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password field, type your system password, and then press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5. Reenter the system password, and click OK.
6. In the Setup Password field, type your system password, and then press Enter or Tab.
A message prompts you to reenter the setup password.
7. Reenter the setup password, and click OK.
8. Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.
Using your system password to secure your system
If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
Steps
1. Turn on or reboot your system.
2. Type the system password and press Enter.
Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at
reboot.
34
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to
reenter your password. You have three attempts to type the correct password. After the third
unsuccessful attempt, the system displays an error message that the system has stopped
functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisites
NOTE: You cannot delete or change an existing system or setup password if the Password Status is
set to Locked.
Steps
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password field, alter or delete the existing system password, and then press Enter or
Tab.
5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password.
If you delete the system and setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes.
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup
options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is
typed. The following options are exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you
can assign a system password. For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the
system password from unauthorized changes.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the
system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can
function independently of the operating system.
35
NOTE: Certain platform configurations may not support the full set of features provided by the Dell
Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,
and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/
idracmanuals.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You
can enable or disable various iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise
License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide
at Dell.com/idracmanuals.
Entering the iDRAC Settings utility
1. Turn on or restart the managed system.
2. Press F2 during Power-on Self-test (POST).
3. On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your
system.
1. Click iDRAC Settings → Thermal.
2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:
• Default Thermal Profile Settings
• Maximum Performance (Performance Optimized)
• Minimum Power (Performance per Watt Optimized)
3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom
Minimum Fan Speed.
4. Click Back → Finish → Yes.
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4
Installing and removing system
components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not
attempt to lift the system by yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose
you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Operating the system without the system cover can result in component damage.
NOTE: Dell recommends that you always use a static mat and static strap while working on
components inside the system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be
populated always with either a component or with a blank.
Before working inside your system
Prerequisites
Ensure that you follow the Safety instructions.
Steps
1. Turn off the system and any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. Lay the system on its side.
4. Remove the system cover.
Related Links
Removing the system cover
After working inside your system
1. Install the system cover.
2. Place the system upright on its feet on a flat and stable surface.
37
3. Reconnect the peripherals and connect the system to the electrical outlet.
4. Turn on the system, including any attached peripherals.
Related Links
Installing the system cover
Recommended tools
You need the following tools to perform the installation and removal procedures:
• Phillips #2 screwdriver
• Plastic scribe
• Wrist grounding strap connected to ground
System cover
The system cover protects the components inside the system and helps in maintaining air flow inside the
system. Removing the system cover actuates the intrusion switch which aids in maintaining system
security.
Removing the system cover
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Turn off the system and any attached peripherals.
3. Disconnect the system from the electrical outlet and disconnect the peripherals.
4. Lay the system on its side.
Steps
Lift the cover release latch and remove the cover away from the system.
38
Figure 5. Removing and installing the system cover
1. slots 2. tabs
3. cover release latch 4. system cover
Next steps
1. Install the system cover.
2. Place the system upright on its feet on a flat and stable surface.
3. Reconnect the peripherals and connect the system to the electrical outlet.
4. Turn the system on, including any attached peripherals.
Related Links
Installing the system cover
Installing the system cover
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Ensure that all internal cables are connected and placed out of the way and that no tools or extra
parts are left inside the system.
Steps
1. Align the tabs on the system cover with the corresponding slots on the system chassis.
2. Lower the system cover onto the chassis until it clicks into place.
39
Next steps
1. Place the system upright on its feet on a flat and stable surface.
2. Reconnect the peripherals and connect the system to the electrical outlet
3. Turn the system on, including any attached peripherals.
Bezel
Removing the bezel
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Lift the retention clips at the edge of the bezel.
2. Lift the bezel and pull it away from the system.
Figure 6. Removing and installing the bezel
1. retention clips (4) 2. bezel
Next steps
1. Install the bezel.
2. Follow the procedure listed in After working inside your system.
40
Related Links
Installing the bezel
Installing the bezel
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Insert the bezel tabs into the bezel tab slots on the chassis.
2. Press the bezel into the chassis until the retention clips lock into place.
Next steps
1. Follow the procedure listed in After working inside your system.
41
Inside the system
Figure 7. Inside the system
1. hard drive 2. processor
3. expansion card retention latch 4. PCIe slots (4)
5. system fan 6. power supply unit
7. memory slots (4) 8. hard drive cage
9. hard drive cage latch
42
Intrusion switch
Removing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the intrusion switch cable from the system board.
2. Slide the intrusion switch and push it out of the slot on the chassis.
Figure 8. Removing and installing the intrusion switch
1. intrusion switch slot 2. intrusion switch
3. intrusion switch cable
43
Next steps
1. Install the intrusion switch.
2. Follow the procedure listed in After working inside your system.
Related Links
Installing the intrusion switch
Installing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. To install the intrusion switch, insert the intrusion switch into the intrusion switch slot and slide the
switch into place.
2. Connect the intrusion switch cable to the system board.
Next steps
Follow the procedure listed in After working inside your system.
Control panel assembly
The control panel assembly contains the power button, the diagnostic indicators, and the front USB
ports.
Removing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
4. Remove the bezel.
5. Keep the Phillips #2 screwdriver ready.
Steps
1. Disconnect the control panel and USB data cables from the system board.
2. Remove the screws securing the control panel assembly to the system.
44
3. Slide the control panel assembly upward to release it.
4. Pull the control panel assembly along with the cables out of the system.
Figure 9. Removing and installing the control panel assembly
1. screw (3) 2. control panel assembly
3. control panel assembly guide (2) 4. control panel assembly guide slot (2)
Next steps
1. Install the control panel assembly.
2. Install the bezel.
3. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Installing the control panel assembly
Installing the bezel
45
Installing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Remove the bezel.
4. Keep the Phillips #2 screwdriver ready.
Steps
1. Insert the control panel assembly into the guide slot and slide it downward to lock the assembly into
place.
2. To secure the control panel, insert and tighten the screws to the chassis.
3. Route the control panel and USB data cables through the chassis clip.
4. Connect the control panel and USB data cables to the system board.
Next steps
1. Install the bezel.
2. Reconnect the disconnected peripherals from the control panel assembly.
3. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Installing the bezel
Hard drives
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.
NOTE: Do not mix enterprise class hard drives with entry class hard drives.
Your system supports four 3.5-inch entry hard drives and enterprise class hard drives. Entry hard drives
are designed for 8x5 operating environment and enterprise class hard drives are designed for 24x7
operating environment. Two hard drives are located in the removable hard drive cage and two hard drives
are located in the fixed hard drive bay.
Choosing the right hard drive type depends on the usage pattern. Improper use of entry hard drives
(workload rating exceeding 55 TB/year) leads to significant risk and increases the failure rate of the drives.
Due to industry advances, in some cases, the larger capacity drives have been changed to a larger sector
size. The larger sector size can have impacts on operating systems and applications. For more
information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K Sector HDD
FAQ document at Dell.com/poweredgemanuals.
46
All hard drives are connected to the system board through the hard drive backplane. Hard drives are
supplied in hot-swappable hard drive carriers that fit in the hard drive slots.
When you format a hard drive, allow enough time for the formatting to be complete. Be aware that high-
capacity hard drives can take a long time to format.
Removing the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
4. Remove the bezel.
5. If connected, disconnect the power and data cables from the hard drives and the optical drive in the
hard drive cage.
Steps
Slide and hold the hard drive cage latch and pull the hard drive cage out of the system.
47
Figure 10. Removing and installing the hard drive cage
1. hard drive cage latch 2. hard drive cage guide screw (2)
3. hard drive cage
Next steps
1. Install the hard drive cage.
2. If disconnected, connect the power and data cables to the hard drives and the optical drive in the
hard drive cage.
3. Install the bezel.
4. Reconnect the peripherals disconnected from the control panel assembly.
5. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Installing the hard drive cage
Installing the bezel
Installing the hard drive cage
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
48
4. Remove the bezel.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
Insert the hard drive cage into the system until it clicks into place.
Next steps
1. If disconnected, reconnect the power and data cables to the hard drives and optical drive in the hard
drive cage.
2. Install the bezel.
3. Reconnect the peripherals disconnected from the control panel assembly.
4. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Installing the bezel
Removing a hard drive carrier from the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
4. Remove the bezel.
5. Remove the power and data cables from the hard drives and optical drive in the hard drive cage.
6. Remove the hard drive cage.
Steps
Press the retention clips inward and pull the hard drive out of the hard drive cage.
49
Figure 11. Removing and installing hard drive carrier from the hard drive cage
1. hard drive carrier 2. hard drive
3. retention clips (2) 4. hard drive cage
Next steps
1. Install the hard drive carrier into the hard drive cage.
2. Install the hard drive cage.
3. Reconnect the power and data cables to the hard drives and optical drive in the hard drive cage.
4. Install the bezel.
5. Reconnect the peripherals disconnected from the control panel assembly.
6. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Removing the hard drive cage
Installing a hard drive carrier into the hard drive cage
Installing the hard drive cage
Installing the bezel
50
Installing a hard drive carrier into the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
4. Remove the bezel.
5. Remove the power and data cables from the hard drives and optical drive in the hard drive cage.
6. Remove the hard drive cage.
Steps
Insert the hard drive carrier into the hard drive cage until it clicks into place.
Next steps
1. Install the hard drive cage.
2. Reconnect the power and data cables to the hard drives and optical drive in the hard drive cage.
3. Install the bezel.
4. Reconnect the peripherals disconnected from the control panel assembly.
5. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Removing the hard drive cage
Installing the hard drive cage
Installing the bezel
Removing a hard drive carrier from the hard drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If connected, disconnect the power and data cables from the hard drive in the hard drive bay.
Steps
Press the retention clips inward and lift the hard drive carrier from the hard drive bay.
51
Figure 12. Removing and installing hard drive carrier from the hard drive bay
1. hard drive 2. retention clips on hard drive carrier (2)
3. hard drive power and data cables (2)
Next steps
1. Install the hard drive carrier into the hard drive bay.
2. If disconnected, connect the power and data cables to the hard drives in the hard drive bay.
3. Follow the procedure listed in After working inside your system.
Related Links
Installing a hard drive carrier into the hard drive bay
Installing a hard drive carrier into the hard drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
52
Steps
Insert the hard drive carrier into the hard drive bay until it clicks into place.
Next steps
1. If disconnected, connect the power and data cables to the hard drive in the hard drive bay.
2. Follow the procedure listed in After working inside your system.
Removing a hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Depending on your requirement, remove the hard drive carrier from the hard drive cage or the hard
drive bay.
Steps
To release the hard drive, flex the sides of the hard drive carrier.
Figure 13. Removing and installing a hard drive from a hard drive carrier
1. pins (4) 2. hard drive carrier
3. hard drive
Next steps
1. Install the hard drive into the hard drive carrier.
2. Follow the procedure listed in After working inside your system.
Related Links
Removing a hard drive carrier from the hard drive bay
Removing a hard drive carrier from the hard drive cage
53
Installing a hard drive into a hard drive carrier
Installing a hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Depending on your requirement, remove the hard drive carrier from the hard drive cage or the hard
drive bay.
Steps
1. Orient the hard drive so that the screw holes on one side of the hard drive align with the pins on the
carrier.
2. Flex the other side of the hard drive carrier, and press the hard drive into the hard drive carrier to
secure it.
Next steps
1. Depending on your requirement, install the hard drive carrier in the hard drive cage or the hard drive
bay.
2. Follow the procedure listed in After working inside your system.
54
Hard drive cabling diagrams
Figure 14. Cabling diagram for the optical drive and the four 3.5-inch SATA hard drives from the PERC card
1. system board 2. SATA connector on system board
3. SATA connector on optical drive 4. optical drive
5. hard drive 6. SATA connector on hard drive
7. SAS A connector on PERC card 8. PERC card
55
Figure 15. Cabling diagram for four 3.5-inch SATA hard drive from the system board
1. system board 2. SATA optical drive connector on system
board
3. mini SAS connector on system board 4. SATA optical drive connector on optical drive
5. optical drive 6. hard drive
7. SATA connector on hard drive
Setting the cooling fan speed for 4 TB hard drives
Prerequisites
NOTE: Dell recommends that 4 TB hard drives be used only in systems configured with a PERC
controller.
CAUTION: Using 4 TB hard drives in the system without a PERC controller might cause hard drive
1 to overheat under excessive work load, leading to a potential failure of the hard drive.
56
About this task
When 4 TB hard drives are used in a system without a PERC controller, the speed of the cooling fan
needs to be manually adjusted to prevent the hard drives from overheating.
Steps
1. To enter the iDRAC menu, press F2 or F11 during post.
2. Select iDRAC setting.
3. Select Thermal section.
4. Select Fan Setup setting.
5. At the Fan Speed Offset section, select Low fan speed offset (+15%).
Optical drive
Removing the optical drive blank and filler
The optical drive blank is on the bezel and the optical drive filler is located in the optical drive slot on the
hard drive cage.
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the control panel assembly.
4. Remove the bezel.
5. If connected, disconnect the power and data cable from the optical drive and hard drives.
6. Remove the hard drive cage.
Steps
1. On the bezel, press down on the retention clip of the optical drive blank and pull the blank out of the
bezel.
57
Figure 16. Removing and installing the optical drive blank from the bezel
1. bezel 2. retention clip
3. optical drive blank 4. optical drive blank locking tab (2)
2. On the hard drive cage, hold the tabs on the optical drive filler and remove the optical drive filler
from the hard drive cage.
58
Figure 17. Removing the optical drive filler
1. optical drive bay 2. tabs (4)
3. optical drive filler 4. hard drive cage
Next steps
1. Install the hard drive cage.
2. Reconnect the disconnected data and power cables to the hard drives and optical drive.
3. Install the bezel.
4. Reconnect all peripherals disconnected from the control panel assembly.
5. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Removing the hard drive cage
Installing the hard drive cage
Installing the bezel
Removing the optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
59
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the I/O module.
4. Remove the bezel.
5. If connected, disconnect the power and data cables from the optical drive and hard drives.
6. Remove the hard drive cage.
Steps
Press down and push the blue release tab and push the optical drive out of the hard drive cage.
Figure 18. Removing and installing the optical drive
1. SATA and power cable 2. release tab
3. optical drive 4. hard drive cage
Next steps
1. Install the optical drive.
2. Install the hard drive cage.
3. Reconnect the disconnected data and power cables to the hard drives and optical drive.
4. Install the bezel.
5. Reconnect the peripherals disconnected from the control panel assembly.
6. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Removing the hard drive cage
Installing the optical drive
Installing the hard drive cage
Installing the bezel
60
Installing the optical drive
Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External
optical drives can be connected through USB ports.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Disconnect all peripherals connected to the I/O module.
4. Remove the bezel.
5. If connected, disconnect the power and data cables from the optical drive and hard drives.
6. Remove the hard drive cage.
7. If installed, remove the optical drive blank from the bezel and the optical drive filler from the hard
drive cage.
Steps
1. Align the optical drive with the optical drive slot on the front of the chassis.
2. Slide the optical drive into the slot until the release tab locks into place.
3. Connect the power and data cables to the optical drive.
4. Route the power and data cables through the cable routing guides on the system chassis.
Next steps
1. Install the hard drive cage.
2. If disconnected, reconnect the disconnected data and power cables to the hard drives and optical
drive.
3. Install the bezel.
4. Reconnect the peripherals disconnected from the control panel assembly.
5. Follow the procedure listed in After working inside your system.
Related Links
Removing the bezel
Removing the hard drive cage
Removing the optical drive blank and filler
Installing the optical drive
Installing the hard drive cage
Installing the bezel
System memory
Your system supports DDR4 ECC unbuffered DIMMs (RDIMMs).
NOTE: MT/s indicates memory module speed in Mega Transfers per second.
61
Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, or 1600 MT/s depending on the
following factors:
• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
• Maximum supported memory module frequency of the processors
The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized
into one channel. In each 2-socket set, the first socket release lever is marked white and the second
socket release lever is marked black.
Figure 19. Memory socket locations on the system board
Memory channels are organized as follows:
Processor 1 channel 0: memory sockets A1 and A3
channel 1: memory sockets A2 and A4
The following table shows the memory populations and operating frequencies for the supported
configurations:
Table 6. Memory populations and operating frequencies for the supported configurations
Memory
module type Memory modules
populated per
channel
Operating frequency (in
MT/s) Maximum memory module ranks
per channel
1.2 V
ECC (RDIMM) 1 2133, 1866, 1600 Dual rank or single rank
2 2133, 1866, 1600 Dual rank or single rank
62
General memory module installation guidelines
Your system supports Flexible Memory Configuration, enabling the system to be configured and run in
any valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
• x4 and x8 DRAM-based DIMMs can be mixed.
• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.
• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4
are available.
• Populate all sockets with white release levers first, and then all the sockets with black release levers.
• When mixing memory modules with different capacities, populate the sockets with memory modules
with the highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB
DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release
levers.
• Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
• Mixing of more than two DIMM capacities in a system is not supported.
• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Sample memory configurations
The following table shows sample memory configurations for a single processor configuration.
NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively.
Table 7. Memory configurations—single processor
Populated
system
capacity (in
GB)
Memory
module size
(in GB)
Number of
memory
modules
Memory module rank,
organization, and
frequency
memory module slot population
4 4 1 1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1
8 4 2 1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2
16 4 4 1R, x8, 2133 MT/s,
1R, x8, 1866 MT/s
A1, A2, A3, A4
8 2 2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2
32 8 4 2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4
63
Populated
system
capacity (in
GB)
Memory
module size
(in GB)
Number of
memory
modules
Memory module rank,
organization, and
frequency
memory module slot population
16 2 2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2
64 16 4 2R, x8, 2133 MT/s,
2R, x8, 1866 MT/s
A1, A2, A3, A4
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
3. Lift the memory module away from the chassis.
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Figure 20. Removing a memory module
1. memory module 2. memory module socket
3. memory module socket ejector (2)
Next steps
1. Install the memory module.
2. Follow the procedure listed in After working inside your system.
Related Links
Installing memory modules
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
65
CAUTION: To prevent damage to the memory module or the memory module socket during
installation, do not bend or flex the memory module; insert both ends of the memory module
simultaneously.
2. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
NOTE: The alignment key allows you to install the memory module in the socket in only one
orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
3. Press the memory module with your thumbs until the socket levers firmly click into place.
Figure 21. Installing the memory module
1. memory module 2. alignment key
3. memory module socket ejector (2)
Next steps
1. Follow the procedure listed in After working inside your system.
2. Press F2 to enter System Setup, and check the System Memory setting.
The System Memory Size should reflect the installed memory.
3. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory modules are firmly seated in the sockets.
4. Run the system memory test in system diagnostics. See Dell Embedded System Diagnostics.
Cooling fan
Your system supports only one cooling fan.
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Removing the cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Do not remove or install the cooling fan by holding the blades.
CAUTION: Never operate your system with the system fan removed. System can overheat and
result in shutdown of the system and loss of data.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect the cooling fan power cable from the system board.
2. To ease removal of the cooling fan, stretch the grommets securing the fan to the chassis.
3. Hold the cooling fan by the sides, and slide it out of the grommet.
4. Repeat steps 2 and 3 to release the fan from the remaining grommets.
Figure 22. Removing and installing the cooling fan
1. grommets (4) 2. cooling fan
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3. cooling fan power cable
Next steps
1. Install the cooling fan.
2. Follow the procedure listed in After working inside your system.
Related Links
Installing the cooling fan
Installing the cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Do not remove or install the system fan by holding the blades.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
NOTE: Install the lower two grommets first.
Steps
1. Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.
2. Align the four grommets on the chassis with the four holes on the sides of the cooling fan.
3. Pass the grommets through the corresponding holes on the cooling fan.
4. Stretch the grommets and slide the cooling fan toward the chassis until it locks into place.
5. Connect the cooling fan power cable to the connector on the system board.
Next steps
Follow the procedure listed in After working inside your system.
Internal USB memory key (optional)
A USB memory key installed inside your system can be used as a boot device, security key, or mass
storage device. The USB connector must be enabled by the Internal USB Port option in the Integrated
Devices screen of System Setup.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.
NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board
jumpers and connectors.
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Replacing the optional internal USB memory key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Locate the USB connector or USB memory key on the system board.
NOTE: To locate the internal USB connector on the system board, see System board jumpers
and connectors.
2. If installed, remove the USB memory key from the USB connector.
3. Insert the replacement USB memory key into the USB connector.
Figure 23. Replacing the internal USB memory key
1. USB memory key 2. USB memory key connector
Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and verify that the USB memory key is detected by the
system.
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Expansion cards
NOTE: An SEL event is logged if an expansion card is unsupported or missing. It does not prevent
your system from turning on and no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
Your system supports Generation 3 cards. The following table lists the supported expansion cards:
Table 8. PCI Express Generation 3 expansion cards supported
PCIe Slot Processor Connection Height Length Link Width Slot Width
1 Processor Full Height Half Length x4 x8
2 Processor Full Height Half Length x8 x16
3 Platform Controller
Hub
Full Height Half Length x1 x1
4 Platform Controller
Hub
Full Height Half Length x4 x8
NOTE: All slots support Generation 3 PCIe expansion cards.
NOTE: The expansion cards are not hot swappable.
The following table provides a guide for installing expansion cards to ensure proper cooling and
mechanical fit. Install the expansion card by following the card priority and slot priority order as shown in
the table.
Table 9. Expansion card installation order
Card Priority Card Type Form factor Slot Priority Maximum Allowed
1 PowerEdge RAID Controller
(PERC) H730
Full Height 4, 2, 1 1
PERC H330 Full Height 4, 2, 1 1
PERC H830 Full Height 2, 1, 4 2
2 1 Gb NICs Quad Port (Intel) Full Height 1, 2, 4 3
1 G NICs Quad Port
(Broadcom)
Full Height 1, 2, 4 3
1 Gb NICs Dual Port (Intel) Full Height 1, 2, 4 3
1 G NICs Dual Port
(Broadcom)
Full Height 3, 1, 4, 2 3
3 12 Gb SAS HBA Full Height 2, 1, 4 3
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Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Disconnect all the cables from the expansion card.
2. Press and push out the expansion card release latch.
3. Holding the card by its edge, pull the card to disengage it from the connector and lift the card out of
the chassis.
4. If you are removing the card permanently, install an expansion card blank in the empty card slot.
The steps for installing or removing an expansion card blank are similar to installing or removing an
expansion card.
NOTE: Expansion card blanks must be installed into empty expansion card slots to maintain
FCC certification of the system. The blanks also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
5. Push the expansion card latch toward the system until it clicks into place.
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Figure 24. Removing and installing an expansion card
1. expansion card 2. expansion card latch
3. expansion card blank
Next steps
1. Install an expansion card.
2. Follow the procedure listed in After working inside your system.
Related Links
Installing an expansion card
Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
Steps
1. Unpack the expansion card and prepare it for installation.
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For instructions, see the documentation accompanying the card.
2. Press and push out the expansion card release latch to open it.
3. Remove the expansion card blank if you are installing a new expansion card.
The steps for installing or removing an expansion card blank are similar to installing or removing an
expansion card.
NOTE: Keep the expansion card blank for future use. Expansion card blank must be installed
into empty expansion card slots to maintain FCC certification of the system. The blanks also
keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
4. Holding the expansion card by its edges, position the card so that the card-edge connector aligns
with the expansion card connector.
5. Push the expansion card into the expansion card slot until the expansion card is fully seated.
6. Press the expansion card latch down toward the system until it clicks into place.
Next steps
Follow the procedure listed in After working inside your system.
iDRAC port card (optional)
The iDRAC ports card consists of a SD vFlash card slot and an iDRAC port. The iDRAC ports card is used
for advanced management of the system. An SD vFlash card is a Secure Digital (SD) card that plugs into
the SD vFlash card slot in the system. It provides persistent on-demand local storage and a custom
deployment environment that allows automation of server configuration, scripts, and imaging. It emulates
USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at
dell.com/esmmanuals.
The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features
a dedicated NIC port and is used for remote, advanced management of the system through the network.
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port
card. It provides persistent on-demand local storage and a custom deployment environment that enables
automation of server configuration, scripts, and imaging. It emulates a USB device. For more information,
see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Replacing an optional SD vFlash card
1. Locate the SD vFlash card slot at the back of the chassis.
2. To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash
card from the SD vFlash card slot.
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Figure 25. Removing and installing the SD vFlash card
1. SD vFlash card 2. SD vFlash card slot
3. Install a replacement SD vFlash card by inserting the contact-pin end of the SD vFlash card into the
SD vFlash card slot on the iDRAC port card module.
NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.
4. Press the SD vFlash card inward to lock it into the SD vFlash card slot.
Removing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Follow the safety guidelines listed in Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If connected, disconnect the network cable from the iDRAC port card.
Steps
1. Loosen the screw securing the iDRAC port card holder to the system board.
2. Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board,
and remove the card from the chassis.
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Figure 26. Removing and installing the iDRAC port card
1. iDRAC port 2. SD vFlash media card slot
3. iDRAC port card connector 4. iDRAC port card holder
5. captive screw
Next steps
1. Install the iDRAC port card.
2. If disconnected, reconnect the network cable.
3. Follow the procedure listed in the After working inside your system section.
Related Links
Installing the iDRAC port card
Installing the iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
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1. Ensure that you read the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. If installed, remove the expansion card and the expansion card riser.
Steps
1. Align and insert the tabs on the iDRAC port card on the slots on the chassis wall.
2. Insert the iDRAC port card into the connector on the system board.
3. Tighten the two screws that secure the iDRAC port card holder to the system board.
4. Reconnect the cable to the iDRAC port card.
Next steps
1. Install the expansion card, if applicable.
2. Install the expansion-card riser.
3. Follow the procedure listed in After working inside your system.
Processors and heat sinks
Use the following procedure when:
• Removing and installing a heat sink
• Installing an additional processor
• Replacing a processor
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Removing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
1. Ensure that you follow the Safety instructions.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in Before working inside your system.
4. Disconnect the heat sink cooling fan power cable connector from the connector on the system
board.
WARNING: The heat sink and processor are too hot to touch for some time after the system has
been powered down. Allow the heat sink and processor to cool down before handling them.
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Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (around 30 seconds) for the heat sink to loosen from the processor.
2. Loosen the screw that is diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
4. Lift the heat sink away from the system.
Figure 27. Removing and installing a heat sink
1. heat sink 2. captive screw (4)
3. slot (4) 4. heat sink cooling fan power cable
connector
5. processor socket
Next steps
1. If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the
processor.
2. Follow the procedure listed in After working inside your system.
Related Links
Installing the heat sink
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Removing the processor
Removing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
1. Ensure that you follow the Safety instructions.
2. Keep the Phillips #2 screwdriver ready.
3. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
4. Follow the procedure listed in Before working inside your system.
5. Remove the heat sink.
WARNING: The processor will be hot to touch for some time after the system has been powered
down. Allow the processor to cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly held.
Steps
1. Release the socket lever by pushing the lever down and out from under the tab on the processor
shield.
2. Lift the lever upward until the processor shield lifts.
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful
not to bend the pins in the processor socket when removing the processor out of the socket.
3. Lift the processor out of the socket.
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or
temporary storage. Do not touch the bottom of the processor to avoid damage to the
processor contacts. Touch only the side edges of the processor.
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Figure 28. Opening and closing the processor shield
1. processor shield 2. tab on the processor shield
3. socket lever
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Figure 29. Removing and installing a processor
1. pin-1 indicator of processor 2. processor
3. slot (2) 4. processor shield
5. socket lever 6. socket keys (2)
7. socket
Next steps
1. Replace the processor.
2. Follow the procedure listed in After working inside your system.
Related Links
Removing the heat sink
Installing the processor
Installing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
1. Ensure that you follow the Safety instructions.
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2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
3. Follow the procedure listed in Before working inside your system.
4. Remove the cooling shroud.
Steps
1. Unpack the new processor.
If the processor has previously been used in a system, remove any remaining thermal grease from
the processor by using a lint free cloth.
2. Locate the processor socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor contacts such as thermal grease or oil can
damage the processor.
3. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
4. Align the pin-1 indicator of the processor with the triangle on the socket.
5. Place the processor on the socket such that the slots on the processor align with the socket keys.
6. Close the processor shield by sliding it under the retention screw.
7. Lower the socket lever and push it under the tab to lock it.
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.
1. Install the heat sink.
2. Follow the procedure listed in After working inside your system.
3. While booting, press F2 to enter System Setup and check that the processor information matches
the new system configuration.
4. Run the system diagnostics to verify that the new processor operates correctly.
Related Links
Installing the heat sink
Installing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
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1. Ensure that you follow the Safety instructions.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in Before working inside your system.
4. Install the processor.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor as shown in the following figure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.
Figure 30. Applying thermal grease on the top of the processor
1. processor 2. thermal grease
3. thermal grease syringe
3. Place the heat sink onto the processor.
4. Tighten one of the four screws to secure the heat sink to the system board.
5. Tighten the screw diagonally opposite to the first screw you tightened.
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NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To
prevent overtightening, tighten the retention screw until resistance is felt. The screw tension
must not be more than 6 in-lb (6.9 kg-cm).
6. Repeat the procedure for the remaining two screws.
Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and check that the processor information matches
the new system configuration.
3. Run the system diagnostics to verify that the new processor operates correctly.
Power supply unit
Your system supports 290 W AC power supply unit.
Removing the power supply unit (PSU)
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Disconnect all the power cables from the PSU to the system board.
2. Remove the screws securing the PSU to the chassis.
3. Press the release tab beside the PSU, and slide the PSU toward the front of the system.
4. Lift the PSU out of the chassis.
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Installing the power supply unit (PSU)
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Place the PSU in the chassis and slide it toward the back of the chassis.
2. To secure the PSU to the chassis, insert and tighten the screws on the back of the chassis.
3. Connect the power cables to the system board connectors.
Next steps
Follow the procedure listed in After working inside your system.
System battery
The system board battery is used for low-level system functions like powering the real-time clock and
storing the computer’s BIOS settings.
Replacing the system battery
Prerequisites
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Keep the plastic scribe ready.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
Steps
1. Locate the battery socket. For more information, see System board jumpers and connectors.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Use a plastic scribe to pry out the system battery as shown in the following illustration:
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Figure 32. Removing the system battery
1. plastic scribe 2. positive side of the battery connector
3. securing tabs
3. Install a new system battery by holding the battery with the "+" sign facing up and slide it under the
securing tabs.
4. Press the battery into the connector until it snaps into place.
Figure 33. Installing the system battery
1. positive side of the battery connector 2. battery connector
Next steps
1. Follow the procedure listed in After working inside your system.
2. While booting, press F2 to enter System Setup and ensure that the battery is operating properly.
3. Enter the correct time and date in the System Setup Time and Date fields.
4. Exit System Setup.
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System board
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the
TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another system board.
1. Ensure that you follow the Safety instructions.
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in Before working inside your system.
4. Remove the following components:
a. memory modules
b. expansion cards
c. heat sink and processor
d. iDRAC port card, if installed
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
2. Remove the screws on the system board, and slide the system board toward the front of the chassis.
3. Hold the system board by the touch points and lift it out of the chassis.
CAUTION: To prevent damage to the system board, do not lift the system board by holding a
memory module, processor, or other components; hold the system board by its edges only.
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Figure 34. Removing and installing the system board
1. touch point (2) 2. system board
3. system board t-handle post
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Figure 35. Removing and installing the screws on the system board
1. screw (8)
Next steps
1. Install the system board.
Related Links
Removing memory modules
Removing an expansion card
Removing the heat sink
Removing the processor
Removing the optional iDRAC port card
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
89
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
CAUTION: Take care not to damage the system identification button while placing the system
board into the chassis.
1. Ensure that you follow the Safety instructions.
2. Follow the procedure listed in Before working inside your system.
3. Keep the Phillips #2 screwdriver ready.
Steps
1. Hold the system board by its edges, and orient it toward the back of the chassis.
2. Lower the system board into the chassis until the connectors at the back of the system board align
with the slots on the back of the chassis.
3. Tighten the screws that secure the system board to the chassis.
Next steps
1. If required, install the Trusted Platform Module (TPM). See, Installing the Trusted Platform Module.
2. Reinstall the following components:
a. memory modules
b. heat sink and processor
c. iDRAC port card, if removed
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed through the cable routing latch.
4. Follow the procedure listed in After working inside your system.
5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell
Remote Access Controller User’s Guide, at Dell.com/idracmanuals.
6. Ensure that you perform the following steps:
a. If the service tag is not backed up in the backup flash device, enter the system service tag
manually. See Entering the system Service Tag by using System Setup.
b. Update the BIOS and iDRAC versions.
c. Re-enable the Trusted Platform Module (TPM). See Initializing the TPM for BitLocker users or
Initializing the TPM for TXT users.
Related Links
Installing memory modules
Installing the processor
Installing the heat sink
Installing the iDRAC port card
Entering the system Service Tag by using System Setup
1. Turn on the system.
2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
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4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you
enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by
integrating cryptographic keys into devices. A software can use a Trusted Platform Module to
authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is
produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt
to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or
installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Locate the Trusted Platform Module (TPM) connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors
section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4. Press the plastic bolt until the bolt snaps into place.
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Figure 36. Installing the TPM
1. TPM 2. TPM connector
3. slot on the TPM connector 4. plastic bolt
5. slot on the system board
Next steps
1. Install the system board.
2. Follow the procedure listed in the After working inside your system section.
Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.
The TPM Status changes to Enabled, Activated.
Initializing the TPM for TXT users
1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
9. From the Intel TXT option, select On.
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5
Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in
which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the
external connectors on your system before troubleshooting any external devices.
Troubleshooting the video subsystem
Prerequisites
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User
Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.
Steps
1. Check the cable connections (power and display) to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next steps
If the tests fail, see the Getting help section.
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Troubleshooting a USB device
Prerequisites
NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to
step 6.
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
4. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or
Standard OS Use.
5. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard
or mouse.
If the problem is not resolved, proceed to step 6 to troubleshoot other USB devices attached to the
system.
6. Turn off all attached USB devices, and disconnect them from the system.
7. Restart the system.
8. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or
disable the USB options.
9. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings. See the System board jumper setting section
10. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or Standard OS Use.
11. Reconnect and turn on each USB device one at a time.
12. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.
Next steps
If all troubleshooting fails, see the Getting help section.
Troubleshooting a serial I/O device
Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a known working cable, and turn on the system and the serial
device.
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn off the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.
Next steps
If the problem persists, see the Getting help section.
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Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section
for the available diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components (if installed) from the system:
• power supply unit(s)
• optical drive
• hard drives
• hard drive backplane
• USB memory key
• hard drive tray
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• cooling fan assembly (if installed)
• cooling fans
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• memory modules
• processor(s) and heat sink(s)
• system board
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the tests fail, see the Getting help section.
Troubleshooting a damaged system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• power supply unit(s)
• cooling fan assembly (if installed)
• cooling fans
• processor(s) and heat sink(s)
• memory modules
• hard drive carriers/cage
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
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Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software, rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for
system battery messages.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Troubleshooting power source problems
1. Press the power button to ensure that your system is turned on. If the power indicator does not glow
when the power button is pressed, press the power button firmly.
2. Plug in another working power supply unit to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
6. Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.
Power supply unit problems
1. Ensure that no loose connections exist.
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For example, loose power cables.
2. Ensure that the power supply handle/LED indicates that the power supply is working properly.
For more information about power supply unit indicators, see Power indicator codes for power
supply unit.
3. If you have recently upgraded your system, ensure that the power supply unit has enough power to
support the new system.
4. If you have a redundant power supply configuration, ensure that both the power supply units are of
the same type and wattage.
5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on
the back.
6. Re-seat the power supply unit.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize
the power supply unit and determine if it is working properly.
If the problem persists, see Getting Help.
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Ensure that the following conditions exist:
• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not
removed.
• Ambient temperature is not higher than the system specific ambient temperature.
• External airflow is not obstructed.
• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1. Click Hardware → Fans → Setup.
2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan
speed to a custom value.
From F2 System Setup:
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
From RACADM commands:
1. Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
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Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The fan number is referenced by the systems management software. In the event of a
problem with a particular fan, you can easily identify and replace it by noting down the fan numbers
on the cooling fan assembly.
1. Follow the safety guidelines listed in safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Steps
1. Remove the system cover.
2. Reseat the fan or the fan's power cable.
3. Install the system cover.
4. Restart the system.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. If the system is operational, run the appropriate system diagnostic test. See the Using system
diagnostics section for the available diagnostic tests.
If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least for 10 seconds, and then reconnect the system to the power
source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
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NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8. Reseat the memory modules in their sockets.
9. Install the system cover.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known working memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting an internal USB key
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a known working USB key.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
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Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system prompts you to perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Try using a different CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and
the drive's SATA port are enabled.
3. Run the appropriate diagnostic test.
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4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID
configuration.
b. Ensure that the hard drives are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
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NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the
Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your
operating system and the expansion card.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. Turn on the system and attached peripherals.
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7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
8. Remove the system cover.
9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
7. If the problem persists, see the Getting help section.
System messages
For a list of event and error messages generated by the system firmware and agents that monitor system
components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals
> OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system
continues a task. For example, before you format a hard drive, a message warns you that you may lose all
data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing
y (yes) or n (no).
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NOTE: Warning messages are generated by either the application or the operating system. For more
information, see the documentation that accompanied the operating system or application.
Diagnostic messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more
information about system diagnostics, see the Using System Diagnostics section.
Alert messages
The systems management software generates alert messages for your system. Alert messages include
information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For
more information, see the systems management software documentation.
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6
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices
allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Running the Embedded System Diagnostics from Boot Manager
Prerequisites
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell Lifecycle
Controller
1. As the system boots, press F11.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
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The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.
System diagnostics controls
Menu Description
Configuration Displays the configuration and status of all detected devices.
Results Displays the results of all tests that are executed.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
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7
Jumpers and connectors
System board jumpers and connectors
Figure 37. System board jumpers and connectors
Table 10. System board jumpers and connectors
Ite
mConnector Description
1 FP_USB Front panel USB connector
2 CTRL_PNL Control panel
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Ite
mConnector Description
3 PIB_CONN PIB connector
4 BATTERY System battery
5 Slot 1 PCIE_G3_X4
CPU
PCIe card connector 1
6 Slot 2 PCIE_G3_X8
CPU
PCIe card connector 2
7 Slot 3 PCIE_G3_X1
PCH
PCIe card connector 3
8 Slot 4 PCIE_G3_X4
PCH
PCIe card connector 4
9 J_INTRU2 Intrusion connector
10 MB / Fan1 Cooling fan connector
11 J_AMEA1 iDRAC port card connector
12 A1, A2, A3, A4 Memory module sockets
13 CPU_PWR CPU power connector P2
14 CPU Processor socket
15 SATA 0–3/SATAe Mini SAS connector
16 SATA_ODD/SSD Optical disk drive connector
17 SYS_PWR System power connector P1
18 PWRD_EN Password jumper
19 J_SATA_2 SATA connector 2
20 CTRL_PNL Control panel connector
21 NVRAM_CLR NVRAM password jumper
22 CPU_FAN CPU fan connector
23 TPM Trusted platform module connector
24 IDSDM Internal dual SD module connector
25 HDD/ODD_PWR Hard drive power connector
26 BP_SIG Backplane signal connector
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System board jumper settings
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
For information about resetting the password jumper to disable a password, see Disabling a forgotten
password.
Table 11. System Board Jumper settings
Jumper Setting Description
PWRD_EN
(default)
The password feature is enabled (pins 1–2).
The password feature is disabled (pins 2–3).
NVRAM_CLR
(default)
The configuration settings are retained at system boot
(pins 2–3).
The configuration settings are cleared at the next
system boot. (pins 1–2).
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password
jumper enables these password features or disables them and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and
2. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 2 and 3.
NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
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6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
11. Assign a new system or setup password.
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8
Technical specifications
Dimensions and weight
Physical Dimensions
Height 363 mm (14.2913 inches) with rubber pads
Width 175 mm (6.8 inches)
Depth 454 mm (17.87 inches)
Weight 11.5 kg (25.35 lbs)
Processor specifications
Processor Specification
Type One Intel E3-1200 V5 series
Expansion bus specifications
PCI Express
expansion slots Specification
Slot 1 One full-height, half-length x4 PCIe Gen3 card slot connected to processor
Slot 2 One full-height, half-length x8 PCIe Gen3 card slot connected to processor
Slot 3 One full-height, full-length x1 PCIe Gen3 card slot connected to Platform
Controller Hub (PCH)
Slot 4 One full-height, full-length x4 PCIe Gen3 card slot connected to PCH
Memory specifications
Memory Specification
Architecture 1600 MT/s, 1866 MT/s, or 2133 MT/s DDR4 Unbuffered DIMMs
Support for advanced ECC or memory optimized operation
Memory module
sockets
Four 288-pin sockets
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Memory Specification
Memory module
capacities
(UDIMM)
4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)
Minimum RAM 4 GB
Maximum RAM 64 GB
Power specifications
Power supply
unit Specification
Power rating per
power supply unit
290 W (Bronze) AC (100–240 V, 50/60 Hz, 5.4 A)
Heat dissipation 989 BTU/hr maximum (290 W power supply)
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Voltage 100–240 V AC, autoranging, 50/60 Hz
NOTE: This system is also designed to be connected to IT power systems with
a phase-to-phase voltage not exceeding 230 V.
Storage controller specifications
Storage
controller Specification
Storage controller
type
PERC H730, PERC H330, PERC H830, PERC S130.
NOTE: Your system supports software RAID S130 and a PERC card.
For more information on software RAID, see the Dell PowerEdge RAID
Controller (PERC) documentation at Dell.com/storagecontrollermanuals.
Drive specifications
Drives Specification
Drives Up to four 3.5-inch, internal, cabled SATA and nearline SAS hard drives.
NOTE: NOTE: The PowerEdge T130 does not support hard drives higher than
5 TB.
Optical Drive One optional slim SATA DVD-ROM drive or DVD+/- RW drive.
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Connectors specifications
Back
connectors Specification
NIC Two 10/100/1000 Mbps
Serial 9-pin, DTE, 16550-compatible
USB Six Hi-Speed USB Host connectors (four USB 2.0 and two USB 3.0)
Video 15-pin VGA
iDRAC8 One optional 1 GbE Ethernet
SD vFlash One optional SD vFlash memory card
NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is
installed on your system.
Front
connectors Specification
USB Two Hi-Speed USB Host connectors (One USB 2.0 and one USB 3.0)
Internal
connectors Specification
USB One 9-pin, USB 3.0-compliant
Video specifications
Video Specification
Video type Integrated Matrox G200
Video memory 16 MB shared
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous
operation (for
altitude less than
950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Maximum
temperature
20°C/h (36°F/h)
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Temperature Specifications
gradient (operating
and storage)
Relative
humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-
condensing at all times.
Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.
Maximum
vibration Specifications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Maximum
shock Specifications
Operating Six consecutively executed shock pulses in the positive and negative x, y, and z
axes of 31G for up to 2.6 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y, and z
axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Maximum
altitude Specifications
Operating 3048 m (10,000 ft).
Storage 12,000 m (39,370 ft).
Operating
temperature
de-rating
Specifications
Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft)
The following section defines the limits to help avoid IT equipment damage and/or failure from
particulates and gaseous contamination. If the levels of particulates or gaseous pollution are beyond the
specified limits and cause equipment damage or failure, you may need to rectify the environmental
conditions. Remediation of environmental conditions is the responsibility of the customer.
Particulate
contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95%
upper confidence limit.
NOTE: Applies to data center environments only. Air filtration requirements do
not apply to IT equipment designed to be used outside a data center, in
environments such as an office or factory floor.
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Particulate
contamination Specifications
NOTE: Air entering the data center must have MERV11 or MERV13 filtration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.
NOTE: Applies to data center and non-data center environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than 60%
relative humidity.
NOTE: Applies to data center and non-data center environments.
Gaseous
contamination Specifications
Copper coupon
corrosion rate
<300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985.
Silver coupon
corrosion rate
<200 Å/month as defined by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
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9
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information about your purchase invoice, packing slip,
bill, or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell
Global Technical Support team.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
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