Table of Contents
- Dell PowerEdge T130 Owner's Manual
- About the Dell PowerEdge T130 system
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Navigation keys
- System Setup
- Entering System Setup
- System Setup details
- System BIOS Settings details
- System Information details
- Memory Settings details
- Processor Settings details
- SATA Settings details
- Boot Settings details
- Network Settings screen details
- UEFI iSCSI Settings screen details
- Integrated Devices details
- Serial Communication details
- System Profile Settings details
- System Security Settings details
- Miscellaneous Settings details
- About Boot Manager
- About Dell Lifecycle Controller
- Changing the boot order
- Choosing the system boot mode
- Creating a system or setup password
- Using your system password to secure your system
- Deleting or changing system and setup password
- Operating with a setup password enabled
- Embedded systems management
- iDRAC Settings utility
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- System cover
- Bezel
- Inside the system
- Intrusion switch
- Control panel
- Hard drives
- Removing the hard drive cage
- Installing the hard drive cage
- Removing a hard drive carrier from the hard drive cage
- Installing a hard drive carrier into the hard drive cage
- Removing a hard drive carrier from the hard drive bay
- Installing a hard drive carrier into the hard drive bay
- Removing a hard drive from a hard drive carrier
- Installing a hard drive into a hard drive carrier
- Hard drive cabling diagrams
- Setting the cooling fan speed for 4 TB hard drives
- Optical drive
- System memory
- Cooling fan
- Internal USB memory key (optional)
- Expansion cards
- SD vFlash card (optional)
- iDRAC port card (optional)
- Processors and heat sinks
- Power supply unit
- System battery
- System board
- Trusted Platform Module
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Safety first — for you and your system
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial input and output device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling problems
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an internal USB key
- Troubleshooting a micro SD card
- Troubleshooting an optical drive
- Troubleshooting a drive or SSD
- Troubleshooting a storage controller
- Troubleshooting expansion cards
- Troubleshooting processors
- System messages
- Getting help
DELL T130 User Manual
Displayed below is the user manual for T130 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell PowerEdge T130
Owner's Manual
Regulatory Model: E36S Series
Regulatory Type: E36S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
2018 - 05
Rev. A06
© 2017 - 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
Contents
1 About the Dell PowerEdge T130 system......................................................................................................... 8
Supported congurations on PowerEdge T130 systems.............................................................................................. 9
Front panel ....................................................................................................................................................................... 10
Front panel features and indicators..........................................................................................................................10
Back panel features...........................................................................................................................................................11
Back panel features and indicators...........................................................................................................................12
Diagnostic indicators........................................................................................................................................................ 13
Diagnostic indicators on the front panel.................................................................................................................. 13
Hard drive indicator codes.........................................................................................................................................15
NIC indicator codes.................................................................................................................................................... 16
Power indicator codes for power supply unit..........................................................................................................16
Locating Service Tag of your system............................................................................................................................. 17
Documentation matrix......................................................................................................................................................17
2 Documentation resources.............................................................................................................................19
3 Technical specications................................................................................................................................21
Chassis dimensions..........................................................................................................................................................22
Chassis weight................................................................................................................................................................. 22
Processor specications................................................................................................................................................. 23
Expansion bus specications..........................................................................................................................................23
Memory specications.................................................................................................................................................... 23
Power specications........................................................................................................................................................23
Storage controller specications....................................................................................................................................24
Drive specications..........................................................................................................................................................24
Hard drives..................................................................................................................................................................24
Optical drive................................................................................................................................................................24
Ports and connectors specications..............................................................................................................................24
USB ports....................................................................................................................................................................24
NIC ports.....................................................................................................................................................................25
iDRAC8........................................................................................................................................................................25
Serial connector......................................................................................................................................................... 25
VGA ports................................................................................................................................................................... 25
SD vFlash....................................................................................................................................................................25
Video specications.........................................................................................................................................................25
Environmental specications..........................................................................................................................................26
4 Initial system setup and conguration.......................................................................................................... 28
Setting up your system................................................................................................................................................... 28
iDRAC conguration........................................................................................................................................................ 28
Options to set up iDRAC IP address........................................................................................................................28
Options to install the operating system.........................................................................................................................29
Contents 3
Methods to download rmware and drivers...........................................................................................................29
5 Pre-operating system management applications.......................................................................................... 31
Navigation keys.................................................................................................................................................................31
System Setup................................................................................................................................................................... 32
Entering System Setup............................................................................................................................................. 32
System Setup details.................................................................................................................................................32
System BIOS Settings details...................................................................................................................................32
System Information details........................................................................................................................................33
Memory Settings details........................................................................................................................................... 33
Processor Settings details........................................................................................................................................ 34
SATA Settings details................................................................................................................................................ 35
Boot Settings details................................................................................................................................................. 36
Network Settings screen details.............................................................................................................................. 37
UEFI iSCSI Settings screen details...........................................................................................................................37
Integrated Devices details......................................................................................................................................... 37
Serial Communication details....................................................................................................................................38
System Prole Settings details.................................................................................................................................39
System Security Settings details............................................................................................................................. 39
Miscellaneous Settings details.................................................................................................................................. 41
About Boot Manager.......................................................................................................................................................42
Viewing Boot Manager..............................................................................................................................................42
Boot Manager main menu.........................................................................................................................................42
About Dell Lifecycle Controller....................................................................................................................................... 42
Changing the boot order.................................................................................................................................................42
Choosing the system boot mode...................................................................................................................................43
Creating a system or setup password........................................................................................................................... 43
Using your system password to secure your system...................................................................................................44
Deleting or changing system and setup password...................................................................................................... 44
Operating with a setup password enabled....................................................................................................................44
Embedded systems management..................................................................................................................................45
iDRAC Settings utility...................................................................................................................................................... 45
Entering the iDRAC Settings utility..........................................................................................................................45
Changing the thermal settings.................................................................................................................................45
6 Installing and removing system components................................................................................................ 46
Safety instructions...........................................................................................................................................................46
Before working inside your system................................................................................................................................46
After working inside your system...................................................................................................................................46
Recommended tools........................................................................................................................................................46
System cover....................................................................................................................................................................47
Removing the system cover.....................................................................................................................................47
Installing the system cover....................................................................................................................................... 48
Bezel.................................................................................................................................................................................. 49
Removing the bezel................................................................................................................................................... 49
Installing the bezel..................................................................................................................................................... 50
4Contents
Inside the system.............................................................................................................................................................. 51
Intrusion switch.................................................................................................................................................................51
Removing the intrusion switch..................................................................................................................................51
Installing the intrusion switch................................................................................................................................... 52
Control panel.................................................................................................................................................................... 53
Removing the control panel assembly.....................................................................................................................53
Installing the control panel assembly.......................................................................................................................55
Hard drives........................................................................................................................................................................56
Removing the hard drive cage..................................................................................................................................57
Installing the hard drive cage....................................................................................................................................58
Removing a hard drive carrier from the hard drive cage...................................................................................... 60
Installing a hard drive carrier into the hard drive cage...........................................................................................61
Removing a hard drive carrier from the hard drive bay.........................................................................................62
Installing a hard drive carrier into the hard drive bay.............................................................................................63
Removing a hard drive from a hard drive carrier....................................................................................................64
Installing a hard drive into a hard drive carrier........................................................................................................65
Hard drive cabling diagrams......................................................................................................................................67
Setting the cooling fan speed for 4 TB hard drives...............................................................................................68
Optical drive......................................................................................................................................................................69
Removing the optical drive blank and ller............................................................................................................. 69
Installing the optical drive blank and ller................................................................................................................70
Removing the optical drive....................................................................................................................................... 72
Installing the optical drive..........................................................................................................................................73
System memory............................................................................................................................................................... 75
General memory module installation guidelines......................................................................................................76
Sample memory congurations................................................................................................................................76
Removing memory modules......................................................................................................................................77
Installing memory modules........................................................................................................................................78
Cooling fan........................................................................................................................................................................79
Removing the cooling fan......................................................................................................................................... 80
Installing the cooling fan............................................................................................................................................ 81
Internal USB memory key (optional)..............................................................................................................................82
Replacing the optional internal USB memory key..................................................................................................82
Expansion cards............................................................................................................................................................... 83
Expansion card installation guidelines......................................................................................................................83
Removing an expansion card....................................................................................................................................84
Installing an expansion card...................................................................................................................................... 85
SD vFlash card (optional)............................................................................................................................................... 86
Removing the optional SD vFlash card....................................................................................................................87
Installing an optional SD vFlash card........................................................................................................................87
iDRAC port card (optional)............................................................................................................................................. 88
Removing the optional iDRAC port card.................................................................................................................88
Installing the optional iDRAC port card................................................................................................................... 89
Processors and heat sinks.............................................................................................................................................. 90
Removing the heat sink............................................................................................................................................. 91
Contents 5
Removing the processor........................................................................................................................................... 92
Installing the processor............................................................................................................................................. 94
Installing the heat sink...............................................................................................................................................96
Power supply unit............................................................................................................................................................ 98
Removing the power supply unit (PSU)................................................................................................................. 98
Installing the power supply unit (PSU)....................................................................................................................99
System battery .............................................................................................................................................................. 100
Replacing the system battery..................................................................................................................................101
System board..................................................................................................................................................................102
Removing the system board................................................................................................................................... 102
Installing the system board......................................................................................................................................104
Entering the system Service Tag by using System Setup...................................................................................106
Trusted Platform Module...............................................................................................................................................106
Installing the Trusted Platform Module.................................................................................................................. 107
Initializing the TPM for BitLocker users.................................................................................................................107
Initializing the TPM for TXT users..........................................................................................................................108
7 Using system diagnostics........................................................................................................................... 109
Dell Embedded System Diagnostics.............................................................................................................................109
When to use the Embedded System Diagnostics................................................................................................109
Running the Embedded System Diagnostics from Boot Manager.....................................................................109
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................109
System diagnostics controls....................................................................................................................................110
8 Jumpers and connectors..............................................................................................................................111
System board jumpers and connectors.........................................................................................................................111
System board jumper settings....................................................................................................................................... 112
Disabling a forgotten password..................................................................................................................................... 113
9 Troubleshooting your system...................................................................................................................... 114
Safety rst — for you and your system.......................................................................................................................114
Troubleshooting system startup failure.........................................................................................................................114
Troubleshooting external connections..........................................................................................................................115
Troubleshooting the video subsystem.......................................................................................................................... 115
Troubleshooting a USB device.......................................................................................................................................115
Troubleshooting a serial input and output device........................................................................................................116
Troubleshooting a NIC.................................................................................................................................................... 116
Troubleshooting a wet system.......................................................................................................................................116
Troubleshooting a damaged system..............................................................................................................................117
Troubleshooting the system battery............................................................................................................................. 118
Troubleshooting power supply units..............................................................................................................................118
Troubleshooting power source problems................................................................................................................118
Power supply unit problems.....................................................................................................................................118
Troubleshooting cooling problems.................................................................................................................................119
Troubleshooting cooling fans......................................................................................................................................... 119
Troubleshooting system memory..................................................................................................................................120
6Contents
Troubleshooting an internal USB key............................................................................................................................ 121
Troubleshooting a micro SD card...................................................................................................................................121
Troubleshooting an optical drive...................................................................................................................................122
Troubleshooting a drive or SSD.................................................................................................................................... 122
Troubleshooting a storage controller............................................................................................................................123
Troubleshooting expansion cards..................................................................................................................................123
Troubleshooting processors...........................................................................................................................................124
System messages...........................................................................................................................................................124
Warning messages....................................................................................................................................................124
Diagnostic messages................................................................................................................................................124
Alert messages......................................................................................................................................................... 125
10 Getting help..............................................................................................................................................126
Contacting Dell............................................................................................................................................................... 126
Accessing system information by using QRL..............................................................................................................126
Contents 7
About the Dell PowerEdge T130 system
The Dell PowerEdge T130 is a single socket rack server and supports the following hardware conguration:
Component Quantity
Processor The server supports one processor from these product families
• Intel E3-1200 v5 or v6 series
• Intel Core i3 6100 series
• Intel Celeron G3900 series
• Intel Celeron G3930
• Intel Pentium G4500 series
• Intel Pentium G4600 series
Memory modules Up to four DIMMS
Hard drives Up to four 3.5 inch cabled hard drives
Topics:
• Supported congurations on PowerEdge T130 systems
• Front panel
• Back panel features
• Diagnostic indicators
• Locating Service Tag of your system
• Documentation matrix
1
8 About the Dell PowerEdge T130 system
Supported congurations on PowerEdge T130
systems
Figure 1. Supported congurations on PowerEdge T130 systems
About the Dell PowerEdge T130 system 9
Front panel
The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system
identication tag, system identication button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on
the front panel. The hot swappable hard drives are accessible from the front panel.
Front panel features and indicators
Figure 2. Front panel features and indicators
Table 1. Front panel features and indicators
Item Indicator, button, or connector Icon Description
1 Diagnostic indicators Enables you to view error status during system startup. The
diagnostic indicators are located on the system front panel. For
more information, see Diagnostic indicators on the front panel.
2 Power-on indicator, power
button
Enables you to know the power status of the system. The power-
on indicator glows when the system power is on. The power button
controls the power supply output to the system.
10 About the Dell PowerEdge T130 system
Item Indicator, button, or connector Icon Description
NOTE: On ACPI-compliant operating systems, turning o
the system using the power button causes the system to
perform a graceful shutdown before power to the system
is turned o.
3 Optical drive (optional) Enables you to install an optional slim SATA DVD-ROM drive or DVD
+/-RW drive.
4 USB connector Enables you to connect USB devices to the system. This port is
USB 3.0 compliant.
5 USB connector Enables you to connect USB devices to the system. This port is
USB 2.0 compliant.
Back panel features
The back panel provides access to the features available on the back of the server, such as the system identication button, power supply
sockets, cable management arm connectors, iDRAC storage media, NIC ports, and USB and VGA ports. A majority of the expansion card
ports can be accessed from the back panel. The hot swappable power supply units, and if installed, the rear accessible hard drives are
accessible from the back panel.
About the Dell PowerEdge T130 system 11
Back panel features and indicators
Figure 3. Back panel features and indicators
Table 2. Back panel features and indicators
Item Indicator, Button or Connector Icon Description
1USB connectors (6) Enables you to connect USB devices to the system. There are four
USB 2.0 compliant ports and two USB 3.0 compliant ports.
2 Ethernet connectors (2) Enable you to connect to the Integrated 10/100/1000 Mbps NIC
connectors.
3 System identication button Enables you to locate a particular system. When this button is
pressed, the system status indicator on the back ashes until the
button is pressed again.
To turn the system ID indicator on or o, press the system
identication button.
12 About the Dell PowerEdge T130 system
Item Indicator, Button or Connector Icon Description
If the system stops responding during POST, press and hold the
system ID button for more than ve seconds to enter the BIOS
progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup), press and hold
the system identication button for more than 15 seconds.
4 System identication connector Enables you to connect the optional system status indicator
assembly through the optional cable management arm.
5 Video connector Enables you to connect a VGA display to the system.
6 Power supply Enables you to install one 290 W non-redundant AC PSU.
7 Self-diagnostic button Enables you to check the health status of the PSU.
8 AC power supply status indicator Enables you to check the power supply to the PSU.
9 Serial connector Enables you to connect a serial device to the system.
10 Cooling fan The system cooling fan.
11 VFlash Enables you to connect the vFlash card (optional).
12 Ethernet connector (1) Enables you to install a dedicated management port card (optional).
13 Expansion card slots (4) Enables you to connect up to four full-height PCIe expansion cards.
Diagnostic indicators
The diagnostic indicators on the system indicate operation and error status.
Diagnostic indicators on the front panel
NOTE: No diagnostic indicators are lit when the system is turned o. To start the system, plug it into a working power source
and press the power button.
Table 3. Diagnostic indicators
Icon Description Condition Corrective action
Health indicator The indicator turns solid blue if the
system is in good health.
None required.
The indicator ashes amber:
• When the system is turned on.
• When the system is in standby.
• If any error condition exists. For
example, a failed fan, PSU, or a
hard drive.
Check the System Event Log or system messages for the
specic issue. For more information about error
messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
The POST process is interrupted without any video
output due to invalid memory congurations. See the
Getting help section.
About the Dell PowerEdge T130 system 13
Icon Description Condition Corrective action
Hard drive
indicator
The indicator ashes amber if there is
a hard drive error.
Check the System Event Log to determine the hard drive
that has an error. Run the appropriate Online Diagnostics
test. Restart the system and run embedded diagnostics
(ePSA). If the hard drives are congured in a RAID array,
restart the system and enter the host adapter
conguration utility program.
Electrical indicator The indicator ashes amber if the
system experiences an electrical error
(for example, voltage out of range, or
a failed power supply unit (PSU) or
voltage regulator).
Check the System Event Log or system messages for the
specic issue. If it is due to a problem with the PSU,
check the LED on the PSU. Reseat the PSU. If the
problem persists, see the Getting help section.
Temperature
indicator
The indicator ashes amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or fan
failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, memory module blank, or back ller
bracket is removed.
• Ambient temperature is too high.
• External airow is obstructed.
See the Getting help section.
PCIe indicator The indicator ashes amber if a PCIe
card experiences an error.
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card. If the problem persists, see
the Getting help section.
14 About the Dell PowerEdge T130 system
Hard drive indicator codes
Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the
hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the
hard drive.
Figure 4. Hard drive indicators
1Hard drive activity indicator 2 Hard drive status indicator
3 Hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does
not turn on.
Table 4. Hard drive indicator codes
Drive-status indicator pattern Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for insertion or removal.
NOTE: The drive status indicator remains o until all hard
drives are initialized after the system is turned on. Drives are
not ready for insertion or removal during this time.
Flashes green, amber, and then turns o Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped
About the Dell PowerEdge T130 system 15
NIC indicator codes
The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates
whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.
Figure 5. NIC indicators
1link indicator 2 activity indicator
Table 5. NIC indicators
Convention Status Condition
A Link and activity indicators are o The NIC is not connected to the network.
B Link indicator is green The NIC is connected to a valid network at its maximum
port speed (1 Gbps or 10 Gbps).
C Link indicator is amber The NIC is connected to a valid network at less than its
maximum port speed.
D Activity indicator is ashing green Network data is being sent or received.
Power indicator codes for power supply unit
Press the self-diagnostic button to perform a quick health check on the power supply unit (PSU) of the system.
16 About the Dell PowerEdge T130 system
Figure 6. PSU status indicator and self-diagnostic button
1 self-diagnostic button 2 PSU status indicator
PSU status
indicator Condition
Not lit Power is not connected or PSU is faulty.
Green A valid power source is connected to the PSU and the PSU is operational.
Locating Service Tag of your system
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag are
found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the
system. This information is used by Dell to route support calls to the appropriate personnel.
Your system is identied by a unique Express Service Code and Service Tag number. The Express Service Code is and Service Tag are
found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the
system. This information is used by Dell to route support calls to the appropriate personnel.
Documentation matrix
The documentation matrix provides information on documents that you can refer to for setting up and managing your system.
Table 6. Documentation matrix
To... See the...
Install your system into a rack Rack documentation included with your rack solution
Set up your system and know the system technical specications Getting Started With Your System that shipped with your system or
see Dell.com/poweredgemanuals
Install the operating system Operating system documentation at Dell.com/
operatingsystemmanuals
Get an overview of the Dell Systems Management oerings Dell OpenManage Systems Management Overview Guide at
Dell.com/openmanagemanuals > OpenManage software
About the Dell PowerEdge T130 system 17
To... See the...
Congure and log in to iDRAC, set up managed and management
system, know the iDRAC features, and troubleshoot by using iDRAC
Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals
Know about the RACADM subcommands and supported RACADM
interfaces
RACADM Command Line Reference Guide for iDRAC at Dell.com/
idracmanuals
Launch, enable, and disable Dell Lifecycle Controller, know the
features, use and troubleshoot Dell Lifecycle Controller
Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
Use Dell Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at
Dell.com/idracmanuals
Set up, use, and troubleshoot OpenManage Server Administrator Dell OpenManage Server Administrator User’s Guide at Dell.com/
openmanagemanuals > OpenManage Server Administrator
Install, use, and troubleshoot OpenManage Essentials Dell OpenManage Essentials User’s Guide at Dell.com/
openmanagemanuals > OpenManage Essentials
Know the features of the storage controller cards, deploy the cards,
and manage the storage subsystem
Storage controller documentation at Dell.com/
storagecontrollermanuals
Check the event and error messages generated by the system
rmware and agents that monitor system components
Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software
18 About the Dell PowerEdge T130 system
Documentation resources
This section provides information about the documentation resources for your system.
Table 7. Additional documentation resources for your system
Task Document Location
Setting up your system For more information about installing and securing
the system into a rack, see the rack documentation
included with your rack solution.
Dell.com/poweredgemanuals
For information about setting up and turning on the
system, see the Getting Started Guide document
that is shipped with your system.
Dell.com/poweredgemanuals
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
Dell.com/idracmanuals
For information about installing the operating
system, see the operating system documentation.
Dell.com/operatingsystemmanuals
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
Dell.com/idracmanuals
For information about updating drivers and
rmware, see the Methods to download rmware
and drivers section in this document.
To download drivers: Dell.com/support/drivers
Managing your system For information about systems management
software oered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
Dell.com/openmanagemanuals
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
Dell.com/serviceabilitytools
For understanding the features of Dell Lifecycle
Controller, see the Dell Lifecycle Controller User’s
Guide.
Dell.com/idracmanuals
2
Documentation resources 19
Task Document Location
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Dell.com/openmanagemanuals
Working with the Dell
PowerEdge RAID controllers
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Dell.com/storagecontrollermanuals
Understanding event and error
messages
For information about checking the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
Dell.com/openmanagemanuals > OpenManage
software
Troubleshooting your system For information about identifying and
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Dell.com/poweredgemanuals
20 Documentation resources
Technical specications
Topics:
• Chassis dimensions
• Chassis weight
• Processor specications
• Expansion bus specications
• Memory specications
• Power specications
• Storage controller specications
• Drive specications
• Ports and connectors specications
• Video specications
• Environmental specications
3
Technical specications 21
Chassis dimensions
Figure 7. Chassis dimensions of the PowerEdge T130 system
Table 8. Dimensions of the PowerEdge T130 system
X Y Z
175.1 mm (6.89 inches) 362.5 mm (14.27 inches) with
rubber feet
453.75 mm (17.86 inches)
Chassis weight
Table 9. Chassis weight
System Maximum weight (with all hard drives)
PowerEdge T130 11.1 kg (24.47 lb)
22 Technical specications
Processor specications
Processor Specication
Type The PowerEdge T130 supports any one of the processors listed here:
• Intel E3-1200 v5 or v6 series
• Intel Core i3 6100 series
• Intel Celeron G3900 series
• Intel Celeron G3930
• Intel Pentium G4500 series
• Intel Pentium G4600 series
Expansion bus specications
PCI Express
expansion slots Specication
Slot 1 One full-height, half-length x4 PCIe Gen3 card slot connected to processor
Slot 2 One full-height, half-length x8 PCIe Gen3 card slot connected to processor
Slot 3 One full-height, full-length x1 PCIe Gen3 card slot connected to Platform Controller Hub (PCH)
Slot 4 One full-height, full-length x4 PCIe Gen3 card slot connected to PCH
Memory specications
Memory Specication
Architecture 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s DDR4 Unbuered DIMMs
Support for advanced ECC or memory optimized operation
Memory module
sockets
Four 288-pin sockets
Memory module
capacities (UDIMM)
4 GB (single-rank), 8 GB (single- and dual-rank), 16 GB (single- and dual-rank)
Minimum RAM 4 GB
Maximum RAM 64 GB
Power specications
Power supply
unit Specication
Power rating per
power supply unit
290 W (Bronze) AC (100–240 V, 50/60 Hz, 5.4 A)
Heat dissipation 989 BTU/hr maximum (290 W power supply)
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Technical specications 23
Power supply
unit Specication
Voltage 100–240 V AC, autoranging, 50/60 Hz
NOTE: This system is also designed to be connected to IT power systems with a phase-to-phase voltage
not exceeding 230 V.
Storage controller specications
Storage
controller Specication
Storage controller
type
PERC H730, PERC H330, PERC H830, PERC S130.
NOTE: Your system supports software RAID S130 and a PERC card.
For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at
Dell.com/storagecontrollermanuals.
NOTE: The upgrade from embedded controller or Software RAID controller to Hardware RAID controller
is not supported.
Drive specications
Hard drives
The PowerEdge T130 system supports SAS, SATA, and Nearline SAS hard drives.
Drives Specication
Four hard drive
system
Up to four 3.5-inch, internal, cabled SATA and nearline SAS hard drives.
NOTE: NOTE: The PowerEdge T130 does not support hard drives higher than 5 TB.
Optical drive
The PowerEdge T130 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive.
Ports and connectors specications
USB ports
The PowerEdge T130 system supports:
• USB 2.0-compliant ports on the front panel
• USB 3.0-compliant and USB 2.0-compliant ports on the back panel
• USB 3.0-compliant internal port
The following table provides more information about the USB specications:
24 Technical specications
Table 10. USB specications
System Front panel Back panel Internal
PowerEdge T130 Two 4-pin, USB 2.0-compliant
ports Two 9-pin, USB 3.0-compliant port
Four 4-pin, USB 2.0-compliant
port
One 9-pin, USB 3.0-compliant port
NIC ports
The PowerEdge T130 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel.
iDRAC8
The PowerEdge T130 system supports one optional dedicated 1 GbE Ethernet on the iDRAC Enterprise port card.
Serial connector
The serial connector connects a serial device to the system. The PowerEdge T130 system supports one serial connector on the back panel,
which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge T130 system supports one 15-
pin VGA port on the back panel.
SD vFlash
The PowerEdge T130 system supports one optional SD vFlash memory card on the iDRAC Enterprise port card.
NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.
Video specications
The PowerEdge T130 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application memory.
Table 11. Supported video resolution options
Resolution Refresh Rate (Hz) Color Depth (bit)
640 x 480 60, 70 8, 16, 24
800 x 600 60, 75, 85 8, 16, 24
1024 x 768 60, 75, 85 8, 16, 24
Technical specications 25
Resolution Refresh Rate (Hz) Color Depth (bit)
1152 x 864 60, 75, 85 8, 16, 24
1280 x 1024 60, 75 8, 16, 24
Environmental specications
NOTE: For additional information about environmental measurements for specic system congurations, see Dell.com/
environmental_datasheets.
Temperature Specications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous
operation (for
altitude less than
950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Maximum
temperature
gradient (operating
and storage)
20°C/h (68°F/h)
Relative humidity Specications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times.
Operating 10% to 80% Relative Humidity with 29°C (84.2°F) maximum dew point.
Maximum
vibration Specications
Operating 0.26 Grms at 5 Hz to 350 Hz (operation orientation).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Maximum shock Specications
Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 31G for up to 2.6 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the
system) of 71 G for up to 2 ms.
Maximum
altitude Specications
Operating 3048 m (10,000 ft).
Storage 12,000 m (39,370 ft).
Operating
temperature de-
rating
Specications
Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (33.8°F/984.25 ft) above 950 m (3,117 ft)
26 Technical specications
The following section denes the limits to help avoid IT equipment damage and/or failure from particulates and gaseous contamination. If
the levels of particulates or gaseous pollution are beyond the specied limits and cause equipment damage or failure, you may need to
rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Particulate
contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a 95% upper condence limit.
NOTE: Applies to data center environments only. Air ltration requirements do not apply to IT equipment
designed to be used outside a data center, in environments such as an oce or factory oor.
NOTE: Air entering the data center must have MERV11 or MERV13 ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles.
NOTE: Applies to data center and non-data center environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than 60% relative humidity.
NOTE: Applies to data center and non-data center environments.
Gaseous
contamination Specications
Copper coupon
corrosion rate
<300 Å/month per Class G1 as dened by ANSI/ISA71.04-1985.
Silver coupon
corrosion rate
<200 Å/month as dened by AHSRAE TC9.9.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Technical specications 27
Initial system setup and conguration
Setting up your system
Complete the following steps to set up your system:
1 Unpack the system.
2 Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation
Placemat at Dell.com/poweredgemanuals.
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Turn the system on by pressing the power button or by using iDRAC.
6 Turn on the attached peripherals.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and
reduces the need for physical access to the system.
Options to set up iDRAC IP address
You must congure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You
can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals
Dell Deployment
Toolkit
See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals
Dell Lifecycle
Controller
See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals
Chassis or Server
LCD panel
See the LCD panel section
You must use the default iDRAC IP address 192.168.0.120 to congure the initial network settings, including setting up DHCP or a static IP
for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1
on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
4
28 Initial system setup and conguration
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide
at Dell.com/idracmanuals.
Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 12. Resources to install the operating system
Resources Location
Dell Systems Management Tools and Documentation media Dell.com/operatingsystemmanuals
Dell Lifecycle Controller Dell.com/idracmanuals
Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals
Dell certied VMware ESXi Dell.com/virtualizationsolutions
Supported operating systems on Dell PowerEdge systems Dell.com/ossupport
Installation and How-to videos for supported operating systems on
Dell PowerEdge systems
Supported Operating Systems for Dell PowerEdge Systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
Table 13. Firmware and drivers
Methods Location
From the Dell Support site Dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
Dell.com/idracmanuals
Using Dell Repository Manager (DRM) Dell.com/openmanagemanuals
Using Dell OpenManage Essentials (OME) Dell.com/openmanagemanuals
Using Dell Server Update Utility (SUU) Dell.com/openmanagemanuals
Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals
Initial system setup and conguration 29
Downloading the drivers and rmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1 Go to Dell.com/support/drivers.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then
click Submit.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your
Service Tag, or in General support, navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
30 Initial system setup and conguration
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Topics:
• Navigation keys
• System Setup
• About Boot Manager
• About Dell Lifecycle Controller
• Changing the boot order
• Choosing the system boot mode
• Creating a system or setup password
• Using your system password to secure your system
• Deleting or changing system and setup password
• Operating with a setup password enabled
• Embedded systems management
• iDRAC Settings utility
Navigation keys
The navigation keys can help you quickly access the pre-operating system management applications.
Table 14. Navigation keys
Key Description
<Page Up> Moves to the previous screen.
<Page Down> Moves to the next screen.
Up arrow Moves to the previous eld.
Down arrow Moves to the next eld.
<Enter> Enables you to type a value in the selected eld (if applicable) or follow the link in the eld.
Spacebar Expands or collapses a drop-down list, if applicable.
<Tab> Moves to the next focus area.
NOTE: This feature is applicable for the standard graphic browser only.
<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main screen exits System BIOS or
iDRAC Settings/ Device Settings/Service Tag Settings and proceeds with system boot.
<F1> Displays the System Setup help.
5
Pre-operating system management applications 31
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
• Standard graphical browser — The browser is enabled by default.
• Text browser — The browser is enabled by using Console Redirection.
Entering System Setup
1 Turn on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
If your operating system begins to load before you press F2, wait for the system to nish booting, and then restart your system and try
again.
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
Device Settings Enables you to congure device settings.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Species information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Species information and options related to the installed memory.
Processor Settings Species information and options related to the processor such as speed and cache size.
SATA Settings Species options to enable or disable the integrated SATA controller and ports.
Boot Settings Species options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Network Settings Species options to change the network settings.
32 Pre-operating system management applications
Option Description
Integrated Devices Species options to manage integrated device controllers and ports and specify related features and options.
Serial
Communication
Species options to manage the serial ports and specify related features and options.
System Prole
Settings
Species options to change the processor power management settings, memory frequency, and so on.
System Security Species options to congure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security. It also manages the power and NMI buttons on the system.
Miscellaneous
Settings
Species options to change the system date, time, and so on.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
System
Manufacturer
Species the name of the system manufacturer.
System
Manufacturer
Contact
Information
Species the contact information of the system manufacturer.
System CPLD
Version
Species the current version of the system complex programmable logic device (CPLD) rmware.
UEFI Compliance
Version
Species the UEFI compliance level of the system rmware.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Species the memory size in the system.
System Memory
Type
Species the type of memory installed in the system.
System Memory
Speed
Species the memory speed.
Pre-operating system management applications 33
Option Description
System Memory
Voltage
Species the memory voltage.
Video Memory Species the amount of video memory.
System Memory
Testing
Species whether the memory tests are run during system boot. Options are Enabled and Disabled. This option is
set to Disabled by default.
Memory Operating
Mode
Species the memory operating mode. The available option is Optimizer Mode.
Processor Settings details
The Processor Settings screen details are explained as follows:
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Virtualization
Technology
Enables or disables the additional hardware capabilities provided for virtualization. This option is set to Enabled by
default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Congurable TDP Enables you to recongure the processor Thermal Design Power (TDP) levels during POST based on the power
and thermal delivery capabilities of the system. TDP veries the maximum heat the cooling system is needed to
dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
X2Apic Mode Enables or disables the X2Apic mode.
Dell Controlled
Turbo
Controls the turbo engagement. Enable this option only when System Prole is set to Performance.
NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor 64-bit
Support
Species if the processor(s) support 64-bit extensions.
Processor Core
Speed
Species the maximum core frequency of the processor.
Processor 1 The following settings are displayed for each processor installed in the system:
34 Pre-operating system management applications
Option Description
Option Description
Family-Model-
Stepping
Species the family, model, and stepping of the processor as dened by Intel.
Brand Species the brand name.
Level 2 Cache Species the total L2 cache.
Level 3 Cache Species the total L3 cache.
Number of Cores Species the number of cores per processor.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to O, , AHCI, or RAID modes. This option is set to AHCI by default.
Security Freeze
Lock
Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only
for AHCI mode.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
Port B For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
Port C For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
Pre-operating system management applications 35
Option Description
Port D For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
Port E For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the hard drive. This eld is undened for removable media
devices such as optical drives.
Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not
installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS allows
compatibility with non-UEFI operating systems. This option is set to BIOS by default.
NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu. Setting this eld to BIOS
disables the UEFI Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Species the hard drive that is booted in the event of a hard drive failure. The devices are selected in the Hard-
Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the rst hard
drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.
Boot Option
Settings
Congures the boot sequence and the boot devices.
BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to
IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
36 Pre-operating system management applications
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
PXE Device n (n = 1
to 4)
Enables or disables the device. When enabled, a UEFI boot option is created for the device.
PXE Device n
Settings(n = 1 to 4)
Enables you to control the conguration of the PXE device.
UEFI iSCSI Settings screen details
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For BIOS boot mode, the option ROM of the network controller handles
the network settings.
To view the UEFI ISCSI Settings screen, click System Setup Main Menu > System BIOS > Network Settings > UEFI ISCSI Settings.
The UEFI ISCSI Settings screen details are explained as follows:
Option Description
ISCSI Initiator
Name
Species the name of the iSCSI initiator (iqn format).
ISCSI Device n (n =
1 to 4)
Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports
O disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems.
After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.
NOTE: Selecting Only Back Ports On and All Ports O disables the USB management port and also
restricts access to iDRAC features.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated Network
Card 1
Enables or disables the integrated network card.
Embedded NIC1
and NIC2 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated
Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for
shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only
available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is
mutually exclusive with the Integrated Network Card 1 option. Congure the Embedded NIC1 and NIC2 option by
using the NIC management utilities of the system.
Pre-operating system management applications 37
Option Description
I/O Snoop Holdo
Response
Selects the number of cycles PCI I/O can withhold snoop requests from the CPU, to allow time to complete its
own write to LLC. This setting can help improve performance on workloads where throughput and latency are
critical.
Embedded Video
Controller
Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only eld. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any eect on the system.
Memory Mapped
I/O above 4 GB
Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to Enabled
by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the conguration
of PCIe cards installed in the specied slot. Slots must be disabled only when the installed peripheral card prevents
booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM
and UEFI drivers are disabled.
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
also be enabled and the port address can be specied. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
38 Pre-operating system management applications
Option Description
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
System Prole Settings details
The System Prole Settings screen details are explained as follows:
Option Description
System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option
is set to Performance Per Watt (OS).
NOTE: All the parameters on the system prole setting screen are available only when the System Prole
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to OS DBPM by default.
Memory Frequency Sets the speed of the memory. You can select Maximum Performance, Maximum Reliability, or a specic speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is inuenced by the
setting of the Energy Eciency Policy option.
Energy Ecient
Policy
Enables you to select the Energy Ecient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.
Number of Turbo
Boot Enabled Cores
for Processor 1
Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
System Security Settings details
The System Security Settings screen details are explained as follows:
Pre-operating system management applications 39
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default. You can
only modify the TPM Status, TPM Activation, and Intel TXT elds if the TPM Status eld is set to either On with
Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Species the TPM status.
TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may aect
booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to O
by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery
Delay
Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Immediate by default.
User Dened Delay
(60s to 240s)
Sets the User Dened Delay option when the User Dened option for AC Power Recovery Delay is selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certicates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-dened key and
certicates. Secure Boot policy is set to Standard by default.
Secure Boot Policy
Summary
Species the list of certicates and hashes that secure boot uses to authenticate images.
Secure Boot Custom Policy Settings screen details
Secure Boot Custom Policy Settings is displayed only when the Secure Boot Policy option is set to Custom.
To view the Secure Boot Custom Policy Settings screen, click System Setup Main Menu > System BIOS > System Security > Secure
Boot Custom Policy Settings.
The Secure Boot Custom Policy Settings screen details are explained as follows:
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
40 Pre-operating system management applications
Option Description
Key Exchange Key
Database
Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.
Authorized
Signature Database
Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
Forbidden
Signature Database
Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by
default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This eld is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
In-System
Characterization
Enables or disables In-System Characterization. This option is set to Disabled by default. The two other options
are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon detecting relevant changes in
system conguration to optimize system power and performance. ISC takes about 20 seconds to execute, and
system reset is needed for ISC results to be applied. The Enabled - No Reboot option executes ISC and continues
without applying ISC results until the next time system reset occurs. The Enabled option executes ISC and forces
an immediate system reset so that ISC results can be applied. It takes the system longer to be ready due to the
forced system reset. When disabled, ISC does not execute.
Pre-operating system management applications 41
About Boot Manager
Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without restarting
the system.
Viewing Boot Manager
To enter Boot Manager:
1 Turn on, or restart your system.
2 Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
About Dell Lifecycle Controller
Dell Lifecycle Controller enables you to perform tasks such as conguring BIOS and hardware settings, deploying an operating system,
updating drivers, changing RAID settings, and saving hardware proles. For more information about Dell Lifecycle Controller, see the
documentation at Dell.com/idracmanuals.
Changing the boot order
About this task
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings.
2 Click Boot Option Settings > Boot Sequence.
3 Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.
4 Click Exit, and then click Yes to save the settings on exit.
42 Pre-operating system management applications
Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
•Unied Extensible Firmware Interface (UEFI) (the default) boot mode is an enhanced 64-bit boot interface. If you have congured your
system to boot to UEFI mode, it replaces the system BIOS.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the
same boot mode.
3 After the system boots in the specied boot mode, proceed to install your operating system from that mode.
NOTE:
• Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not
support UEFI and can only be installed from the BIOS boot mode.
• For the latest information about supported operating systems, go to Dell.com/ossupport.
Creating a system or setup password
Prerequisites
Ensure that the password jumper setting is enabled. The password jumper enables or disables the system password and setup password
features. For more information about the password jumper settings, see System board jumpers and connectors
Ensure that password status is unlocked in the System Security Settings screen. For more information, see System Security Settings
details
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter system setup, press F2 immediately after turning on or restarting the system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password eld, type your system password, and then press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password eld, type your system password, and then press Enter or Tab.
A message prompts you to reenter the setup password.
7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
Pre-operating system management applications 43
Using your system password to secure your system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1 Turn on or reboot your system.
2 Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned o. Even after you turn o and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password eld, alter or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the system and
setup password, a message prompts you to conrm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Operating with a setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Even after you turn o and restart the system, the error message is displayed until the correct password is typed. The following options are
exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
44 Pre-operating system management applications
Embedded systems management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Entering the iDRAC Settings utility
1 Turn on or restart the managed system.
2 Press F2 during Power-on Self-test (POST).
3 On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your system.
1 Click iDRAC Settings > Thermal.
2 Under SYSTEM THERMAL PROFILE > Thermal Prole, select one of the following options:
• Default Thermal Prole Settings
• Maximum Performance (Performance Optimized)
• Minimum Power (Performance per Watt Optimized)
3 Under USER COOLING OPTIONS, set the Fan Speed Oset, Minimum Fan Speed, and Custom Minimum Fan Speed.
4 Click Back > Finish > Yes.
Pre-operating system management applications 45
Installing and removing system components
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with either a
component or with a blank.
Before working inside your system
Prerequisite
Ensure that you follow the Safety instructions.
Steps
1 Turn o the system and any attached peripherals.
2 Disconnect the system from the electrical outlet and disconnect the peripherals.
3 Lay the system on its side.
4 Remove the system cover.
Related links
Removing the system cover
After working inside your system
1 Install the system cover.
2 Place the system upright on its feet on a at and stable surface.
3 Reconnect the peripherals and connect the system to the electrical outlet.
4 Turn on the system, including any attached peripherals.
Related links
Installing the system cover
Recommended tools
You need the following tools to perform the installation and removal procedures:
6
46 Installing and removing system components
• Phillips #2 screwdriver
• Plastic scribe
• Wrist grounding strap connected to ground
System cover
The system cover protects the components inside the system and helps in maintaining air ow inside the system. Removing the system
cover activates the intrusion switch.
Removing the system cover
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Turn o the system and any attached peripherals.
3 Disconnect the system from the electrical outlet and disconnect the peripherals.
4 Lay the system on its side.
Step
Lift the cover release latch and remove the cover away from the system.
Figure 8. Removing the system cover
1slots 2 tabs
3 cover release latch 4 system cover
Next steps
1 Install the system cover.
2 Place the system upright on its feet on a at and stable surface.
3 Reconnect the peripherals and connect the system to the electrical outlet.
Installing and removing system components 47
4 Turn the system on, including any attached peripherals.
Related links
Installing the system cover
Installing the system cover
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Ensure that all internal cables are connected and placed out of the way and that no tools or extra parts are left inside the system.
Steps
1 Align the tabs on the system cover with the corresponding slots on the system chassis.
2 Lower the system cover onto the chassis until it clicks into place.
Figure 9. Installing the system cover
1slots 2 tabs
3 cover release latch 4 system cover
Next steps
1 Place the system upright on its feet on a at and stable surface.
2 Reconnect the peripherals and connect the system to the electrical outlet
3 Turn the system on, including any attached peripherals.
48 Installing and removing system components
Bezel
The bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset or
power button. The front bezel can also be locked for additional security.
Removing the bezel
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Lift the retention clips at the edge of the bezel.
2 Lift the bezel and pull it away from the system.
Figure 10. Removing the bezel
1retention clips (4) 2 bezel
Next steps
1 Install the bezel.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the bezel
Installing and removing system components 49
Installing the bezel
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Insert the bezel tabs into the bezel tab slots on the chassis.
2 Press the bezel into the chassis until the retention clips lock into place.
Figure 11. Installing the bezel
1retention clips (4) 2 bezel
Next step
1 Follow the procedure listed in After working inside your system.
50 Installing and removing system components
Inside the system
Figure 12. Inside the system
1hard drive 2 processor
3 expansion card retention latch 4 PCIe slots (4)
5 system fan 6 power supply unit
7 memory slots (4) 8 hard drive cage
9 hard drive cage latch
Intrusion switch
Removing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installing and removing system components 51
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Disconnect the intrusion switch cable from the system board.
2 Slide the intrusion switch and push it out of the slot on the chassis.
Figure 13. Removing the intrusion switch
1intrusion switch slot 2 intrusion switch
3 intrusion switch cable
Next steps
1 Install the intrusion switch.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the intrusion switch
Installing the intrusion switch
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
52 Installing and removing system components
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 To install the intrusion switch, insert the intrusion switch into the intrusion switch slot and slide the switch into place.
2 Connect the intrusion switch cable to the system board.
Figure 14. Installing the intrusion switch
1intrusion switch slot 2 intrusion switch
3 intrusion switch cable
Next step
Follow the procedure listed in After working inside your system.
Control panel
The control panel contains the power button, the diagnostic indicators, and the front USB ports.
Removing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
Installing and removing system components 53
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
5 Keep the Phillips #2 screwdriver ready.
Steps
1 Disconnect the control panel and USB data cables from the system board.
2 Remove the screws securing the control panel assembly to the system.
3 Slide the control panel assembly upward to release it.
4 Pull the control panel assembly along with the cables out of the system.
Figure 15. Removing the control panel assembly
1screw (3) 2 control panel assembly
3 control panel assembly guide (2) 4 control panel assembly guide slot (2)
Next steps
1 Install the control panel assembly.
2 Install the bezel.
3 Follow the procedure listed in After working inside your system.
54 Installing and removing system components
Related links
Removing the bezel
Installing the control panel assembly
Installing the bezel
Installing the control panel assembly
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the bezel.
4 Keep the Phillips #2 screwdriver ready.
Steps
1 Insert the control panel assembly into the guide slot and slide it downward to lock the assembly into place.
2 To secure the control panel, insert and tighten the screws to the chassis.
3 Route the control panel and USB data cables through the chassis clip.
4 Connect the control panel and USB data cables to the system board.
Installing and removing system components 55
Figure 16. Installing the control panel assembly
1screw (3) 2 control panel assembly
3 control panel assembly guide (2) 4 control panel assembly guide slot (2)
Next steps
1 Install the bezel.
2 Reconnect the disconnected peripherals from the control panel assembly.
3 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Installing the bezel
Hard drives
CAUTION: Do not turn o or restart your system while the hard drive is being formatted. Doing so can cause a hard drive failure.
NOTE: Do not mix enterprise class hard drives with entry class hard drives.
Your system supports four 3.5-inch entry hard drives and enterprise class hard drives. Entry hard drives are designed for 8x5 operating
environment and enterprise class hard drives are designed for 24x7 operating environment. Two hard drives are located in the removable
hard drive cage and two hard drives are located in the xed hard drive bay.
56 Installing and removing system components
Choosing the right hard drive type depends on the usage pattern. Improper use of entry hard drives (workload rating exceeding 55 TB/
year) leads to signicant risk and increases the failure rate of the drives. Due to industry advances, in some cases, the larger capacity drives
have been changed to a larger sector size. The larger sector size can have impacts on operating systems and applications. For more
information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K Sector HDD FAQ document at Dell.com/
poweredgemanuals.
All hard drives are connected to the system board through the hard drive backplane. Hard drives are supplied in hot-swappable hard drive
carriers that t in the hard drive slots.
When you format a hard drive, allow enough time for the formatting to be complete. Be aware that high-capacity hard drives can take a
long time to format.
Removing the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
5 If connected, disconnect the power and data cables from the hard drives and the optical drive in the hard drive cage.
Step
Slide and hold the hard drive cage latch and pull the hard drive cage out of the system.
Installing and removing system components 57
Figure 17. Removing the hard drive cage
1hard drive cage latch 2 hard drive cage guide screw (2)
3 hard drive cage
Next steps
1 Install the hard drive cage.
2 If disconnected, connect the power and data cables to the hard drives and the optical drive in the hard drive cage.
3 Install the bezel.
4 Reconnect the peripherals disconnected from the control panel assembly.
5 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Installing the hard drive cage
Installing the bezel
Installing the hard drive cage
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
58 Installing and removing system components
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Step
Insert the hard drive cage into the system until it clicks into place.
Figure 18. Installing the hard drive cage
1hard drive cage latch 2 hard drive cage guide screw (2)
3 hard drive cage
Next steps
1 If disconnected, reconnect the power and data cables to the hard drives and optical drive in the hard drive cage.
2 Install the bezel.
3 Reconnect the peripherals disconnected from the control panel assembly.
4 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Installing the bezel
Installing and removing system components 59
Removing a hard drive carrier from the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
5 Remove the power and data cables from the hard drives and optical drive in the hard drive cage.
6 Remove the hard drive cage.
Step
Press the retention clips inward and pull the hard drive out of the hard drive cage.
Figure 19. Removing hard drive carrier from the hard drive cage
1hard drive carrier 2 hard drive
3 retention clips (2) 4 hard drive cage
Next steps
1 Install the hard drive carrier into the hard drive cage.
2 Install the hard drive cage.
3 Reconnect the power and data cables to the hard drives and optical drive in the hard drive cage.
4 Install the bezel.
60 Installing and removing system components
5 Reconnect the peripherals disconnected from the control panel assembly.
6 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Removing the hard drive cage
Installing a hard drive carrier into the hard drive cage
Installing the hard drive cage
Installing the bezel
Installing a hard drive carrier into the hard drive cage
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
5 Remove the power and data cables from the hard drives and optical drive in the hard drive cage.
6 Remove the hard drive cage.
Step
Insert the hard drive carrier into the hard drive cage until it clicks into place.
Installing and removing system components 61
Figure 20. Installing a hard drive carrier into the hard drive cage
1hard drive carrier 2 hard drive
3 retention clips (2) 4 hard drive cage
Next steps
1 Install the hard drive cage.
2 Reconnect the power and data cables to the hard drives and optical drive in the hard drive cage.
3 Install the bezel.
4 Reconnect the peripherals disconnected from the control panel assembly.
5 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Removing the hard drive cage
Installing the hard drive cage
Installing the bezel
Removing a hard drive carrier from the hard drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
62 Installing and removing system components
3 If connected, disconnect the power and data cables from the hard drive in the hard drive bay.
Step
Press the retention clips inward and lift the hard drive carrier from the hard drive bay.
Figure 21. Removing a hard drive carrier from the hard drive bay
1hard drive 2 retention clips on hard drive carrier (2)
3 hard drive power and data cables (2)
Next steps
1 Install the hard drive carrier into the hard drive bay.
2 If disconnected, connect the power and data cables to the hard drives in the hard drive bay.
3 Follow the procedure listed in After working inside your system.
Related links
Installing a hard drive carrier into the hard drive bay
Installing a hard drive carrier into the hard drive bay
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Installing and removing system components 63
Step
Insert the hard drive carrier into the hard drive bay until it clicks into place.
Figure 22. Installing a hard drive carrier into the hard drive bay
1hard drive 2 retention clips on hard drive carrier (2)
3 hard drive power and data cables (2)
Next steps
1 If disconnected, connect the power and data cables to the hard drive in the hard drive bay.
2 Follow the procedure listed in After working inside your system.
Removing a hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Depending on your requirement, remove the hard drive carrier from the hard drive cage or the hard drive bay.
Step
To release the hard drive, ex the sides of the hard drive carrier.
64 Installing and removing system components
Figure 23. Removing and installing a hard drive from a hard drive carrier
1 pins (4) 2 hard drive carrier
3 hard drive
Next steps
1 Install the hard drive into the hard drive carrier.
2 Follow the procedure listed in After working inside your system.
Related links
Removing a hard drive carrier from the hard drive bay
Removing a hard drive carrier from the hard drive cage
Installing a hard drive into a hard drive carrier
Installing a hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Depending on your requirement, remove the hard drive carrier from the hard drive cage or the hard drive bay.
Steps
1 Orient the hard drive so that the screw holes on one side of the hard drive align with the pins on the carrier.
2 Flex the other side of the hard drive carrier, and press the hard drive into the hard drive carrier to secure it.
Installing and removing system components 65
Figure 24. Installing a hard drive into a hard drive carrier
1 pins (4) 2 hard drive carrier
3 hard drive
Next steps
1 Depending on your requirement, install the hard drive carrier in the hard drive cage or the hard drive bay.
2 Follow the procedure listed in After working inside your system.
66 Installing and removing system components
Hard drive cabling diagrams
Figure 25. Cabling diagram for the optical drive and the four 3.5-inch SATA hard drives from the PERC card
1system board 2 SATA connector on system board
3 SATA connector on optical drive 4 optical drive
5 hard drive 6 SATA connector on hard drive
7 SAS A connector on PERC card 8 PERC card
Installing and removing system components 67
Figure 26. Cabling diagram for four 3.5-inch SATA hard drive from the system board
1system board 2 SATA optical drive connector on system board
3 mini SAS connector on system board 4 SATA optical drive connector on optical drive
5 optical drive 6 hard drive
7 SATA connector on hard drive
Setting the cooling fan speed for 4 TB hard drives
Prerequisites
NOTE: Dell recommends that 4 TB hard drives be used only in systems congured with a PERC controller.
CAUTION: Using 4 TB hard drives in the system without a PERC controller might cause hard drive 1 to overheat under excessive
work load, leading to a potential failure of the hard drive.
About this task
When 4 TB hard drives are used in a system without a PERC controller, the speed of the cooling fan needs to be manually adjusted to
prevent the hard drives from overheating.
68 Installing and removing system components
Steps
1 To enter the iDRAC menu, press F2 or F11 during post.
2 Select iDRAC setting.
3 Select Thermal section.
4 Select Fan Setup setting.
5 At the Fan Speed Oset section, select Low fan speed oset (+15%).
Optical drive
Removing the optical drive blank and ller
The optical drive blank is on the bezel and the optical drive ller is located in the optical drive slot on the hard drive cage.
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
5 If connected, disconnect the power and data cable from the optical drive and hard drives.
6 Remove the hard drive cage.
Steps
1 On the bezel, press down on the retention clip of the optical drive blank and pull the blank out of the bezel.
Figure 27. Removing the optical drive blank from the bezel
1bezel 2 retention clip
Installing and removing system components 69
3 optical drive blank 4 optical drive blank locking tab (2)
2 On the hard drive cage, hold the tabs on the optical drive ller and remove the optical drive ller from the hard drive cage.
Figure 28. Removing the optical drive ller
1optical drive bay 2 tabs (4)
3 optical drive ller 4 hard drive cage
Next steps
1 Install the hard drive cage.
2 Reconnect the disconnected data and power cables to the hard drives and optical drive.
3 Install the bezel.
4 Reconnect all peripherals disconnected from the control panel assembly.
5 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Removing the hard drive cage
Installing the hard drive cage
Installing the bezel
Installing the optical drive blank and ller
The optical drive blank is on the bezel and the optical drive ller is located in the optical drive slot on the hard drive cage.
Prerequisites
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the control panel assembly.
4 Remove the bezel.
70 Installing and removing system components
5 If connected, disconnect the power and data cable from the optical drive and hard drives.
6 Remove the hard drive cage.
7 Remove the optical drive.
Steps
1 On the bezel, insert the tabs on optical drive blank into the slots on the bezel and push the blank until it locks into place.
Figure 29. Installing the optical drive blank in the bezel
1bezel 2 retention clip
3 optical drive blank 4 optical drive blank locking tab (2)
2 On the hard drive cage, hold the tabs on the optical drive ller and insert the optical drive ller into the slot on the hard drive cage.
Installing and removing system components 71
Figure 30. Installing the optical drive ller
1optical drive bay 2 tabs (4)
3 optical drive ller 4 hard drive cage
Next steps
1 Install the hard drive cage.
2 Reconnect the disconnected data and power cables to the hard drives and optical drive.
3 Install the bezel.
4 Reconnect all peripherals disconnected from the control panel assembly.
5 Follow the procedure listed in After working inside your system.
Removing the optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the I/O module.
4 Remove the bezel.
5 If connected, disconnect the power and data cables from the optical drive and hard drives.
6 Remove the hard drive cage.
Step
Press down and push the blue release tab and push the optical drive out of the hard drive cage.
72 Installing and removing system components
Figure 31. Removing the optical drive
1SATA and power cable 2 release tab
3 optical drive 4 hard drive cage
Next steps
1 Install the optical drive.
2 Install the hard drive cage.
3 Reconnect the disconnected data and power cables to the hard drives and optical drive.
4 Install the bezel.
5 Reconnect the peripherals disconnected from the control panel assembly.
6 Follow the procedure listed in After working inside your system.
Related links
Removing the bezel
Removing the hard drive cage
Installing the optical drive
Installing the hard drive cage
Installing the bezel
Installing the optical drive
Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected
through USB ports.
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installing and removing system components 73
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect all peripherals connected to the I/O module.
4 Remove the bezel.
5 If connected, disconnect the power and data cables from the optical drive and hard drives.
6 Remove the hard drive cage.
7 If installed, remove the optical drive blank from the bezel and the optical drive ller from the hard drive cage.
Steps
1 Align the optical drive with the optical drive slot on the front of the chassis.
2 Slide the optical drive into the slot until the release tab locks into place.
3 Connect the power and data cables to the optical drive.
4 Route the power and data cables through the cable routing guides on the system chassis.
Figure 32. Installing the optical drive
1SATA and power cable 2 release tab
3 optical drive 4 hard drive cage
Next steps
1 Install the hard drive cage.
2 If disconnected, reconnect the disconnected data and power cables to the hard drives and optical drive.
3 Install the bezel.
4 Reconnect the peripherals disconnected from the control panel assembly.
5 Follow the procedure listed in After working inside your system.
74 Installing and removing system components
Related links
Removing the bezel
Removing the hard drive cage
Removing the optical drive blank and ller
Installing the optical drive
Installing the hard drive cage
Installing the bezel
System memory
Your system supports DDR4 ECC unbuered DIMMs (UDIMMs).
NOTE: MT/s indicates memory module speed in Mega Transfers per second.
Memory bus operating frequency can be 1600 MT/s, 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the following factors:
• System prole selected (for example, Performance Optimized, Custom, or Dense Conguration Optimized)
• Maximum supported memory module frequency of the processors
The system contains four memory sockets — two sets of 2–sockets each. Each 2–socket set is organized into one channel. In each 2-
socket set, the rst socket release lever is marked white and the second socket release lever is marked black.
Figure 33. Memory socket locations on the system board
Memory channels are organized as follows:
Processor 1 channel 0: memory sockets A1 and A3
channel 1: memory sockets A2 and A4
The following table shows the memory populations and operating frequencies for the supported congurations:
Installing and removing system components 75
Table 15. Memory populations and operating frequencies for the supported congurations
Memory module type Memory modules
populated per channel
Operating frequency (in
MT/s)
Maximum memory module ranks
per channel
1.2 V
ECC (UDIMM) 1 1600, 1866, 2133, 2400 Dual rank or single rank
2 1600, 1866, 2133, 2400 Dual rank or single rank
General memory module installation guidelines
Your system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset architectural
conguration. The following are the recommended guidelines for installing memory modules:
• x4 and x8 DRAM-based DIMMs can be mixed.
• Up to two dual- or single-rank ECC UDIMMs can be populated per channel.
• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A4 are available.
• Populate all sockets with white release levers rst, and then all the sockets with black release levers.
• When mixing memory modules with dierent capacities, populate the sockets with memory modules with the highest capacity rst. For
example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB DIMMs in the sockets with white release levers and 4 GB DIMMs in
the sockets with black release levers.
• Memory modules of dierent capacities can be mixed provided other memory population rules are followed (for example, 4 GB and 8
GB memory modules can be mixed).
• Mixing of more than two DIMM capacities in a system is not supported.
• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.
Sample memory congurations
The following table shows sample memory congurations for a single processor conguration.
NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively.
Table 16. Memory congurations—single processor
Populated system
capacity (in GB)
Memory
module size (in
GB)
Number of
memory
modules
Memory module rank,
organization, and frequency
memory module slot population
4 4 1 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
1R, x8, 1866 MT/s
A1
8 4 2 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2
8 1 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
A1
76 Installing and removing system components
Populated system
capacity (in GB)
Memory
module size (in
GB)
Number of
memory
modules
Memory module rank,
organization, and frequency
memory module slot population
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
16 4 4 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2, A3, A4
8 2 1R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
A1, A2
16 1 2R, x8, 2400 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1
32 8 4 1R, x8, 2400 MT/s
2R, x8, 2400 MT/s
A1, A2, A3, A4
16 2 2R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2
64 16 4 2R, x8, 2400 MT/s
1R, x8, 2133 MT/s
2R, x8, 2133 MT/s
1R, x8, 1866 MT/s
2R, x8, 1866 MT/s
A1, A2, A3, A4
Removing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Installing and removing system components 77
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or
metallic contacts on the memory module.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
2 To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket.
3 Lift the memory module away from the chassis.
Figure 34. Removing a memory module
1memory module 2 memory module socket
3 memory module socket ejector (2)
Next steps
1 Install the memory module.
2 Follow the procedure listed in After working inside your system.
Related links
Installing memory modules
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or
metallic contacts on the memory module.
78 Installing and removing system components
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or
metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or ex
the memory module; insert both ends of the memory module simultaneously.
2 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
NOTE: The alignment key allows you to install the memory module in the socket in only one orientation.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory module
evenly.
3 Press the memory module with your thumbs until the socket levers rmly click into place.
Figure 35. Installing the memory module
1memory module 2 alignment key
3 memory module socket ejector (2)
Next steps
1 Follow the procedure listed in After working inside your system.
2 Press F2 to enter System Setup, and check the System Memory setting.
The System Memory Size should reect the installed memory.
3 If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules are rmly
seated in the sockets.
4 Run the system memory test in system diagnostics. See Dell Embedded System Diagnostics.
Cooling fan
Your system supports only one cooling fan.
Installing and removing system components 79
Removing the cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Do not remove or install the cooling fan by holding the blades.
CAUTION: Never operate your system with the system fan removed. System can overheat and result in shutdown of the system
and loss of data.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Disconnect the cooling fan power cable from the system board.
2 To ease removal of the cooling fan, stretch the grommets securing the fan to the chassis.
3 Hold the cooling fan by the sides, and slide it out of the grommet.
4 Repeat steps 2 and 3 to release the fan from the remaining grommets.
Figure 36. Removing the cooling fan
1grommets (4) 2 cooling fan
3 cooling fan power cable
80 Installing and removing system components
Next steps
1 Install the cooling fan.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the cooling fan
Installing the cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Do not remove or install the system fan by holding the blades.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
NOTE: Install the lower two grommets rst.
Steps
1 Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.
2 Align the four grommets on the chassis with the four holes on the sides of the cooling fan.
3 Pass the grommets through the corresponding holes on the cooling fan.
4 Stretch the grommets and slide the cooling fan toward the chassis until it locks into place.
5 Connect the cooling fan power cable to the connector on the system board.
Installing and removing system components 81
Figure 37. Installing the cooling fan
1grommets (4) 2 cooling fan
3 cooling fan power cable
Next step
Follow the procedure listed in After working inside your system.
Internal USB memory key (optional)
A USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. The USB connector
must be enabled by the Internal USB Port option in the Integrated Devices screen of System Setup.
To boot from the USB memory key, congure the USB memory key with a boot image and then specify the USB memory key in the boot
sequence in System Setup.
NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board jumpers and connectors.
Replacing the optional internal USB memory key
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Follow the safety guidelines listed in the Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
82 Installing and removing system components
Steps
1 Locate the USB connector or USB memory key on the system board.
NOTE: To locate the internal USB connector on the system board, see the System board connectors section.
2 If installed, remove the USB memory key from the USB connector.
3 Insert the replacement USB memory key into the USB connector.
Figure 38. Removing the internal USB memory key
1 USB memory key 2 USB port
Figure 39. Installing the internal USB memory key
1USB memory key 2 USB port
Next steps
1 Follow the procedure listed in the After working inside your system section.
2 While booting, press F2 to enter System Setup and verify that the USB memory key is detected by the system.
Expansion cards
NOTE: An SEL event is logged if an expansion card is unsupported or missing. It does not prevent your system from turning on
and no BIOS POST message or F1/F2 pause is displayed.
Expansion card installation guidelines
Your system supports Generation 3 cards. The following table lists the supported expansion cards:
Installing and removing system components 83
Table 17. PCI Express Generation 3 expansion cards supported
PCIe Slot Processor Connection Height Length Link Width Slot Width
1 Processor Full Height Half Length x4 x8
2 Processor Full Height Half Length x8 x16
3 Platform Controller Hub Full Height Half Length x1 x1
4 Platform Controller Hub Full Height Half Length x4 x8
NOTE: All slots support Generation 3 PCIe expansion cards.
NOTE: The expansion cards are not hot swappable.
The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical t. Install the expansion card by
following the card priority and slot priority order as shown in the table.
Table 18. Expansion card installation order
Card Priority Card Type Form factor Slot Priority Maximum Allowed
1 PowerEdge RAID Controller (PERC)
H730
Full Height 4, 2, 1 1
PERC H330 Full Height 4, 2, 1 1
PERC H830 Full Height 2, 1, 4 2
2 1 Gb NICs Quad Port (Intel) Full Height 1, 2, 4 3
1 G NICs Quad Port (Broadcom) Full Height 1, 2, 4 3
1 Gb NICs Dual Port (Intel) Full Height 1, 2, 4 3
1 G NICs Dual Port (Broadcom) Full Height 3, 1, 4, 2 3
3 12 Gb SAS HBA Full Height 2, 1, 4 3
Removing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Disconnect all the cables from the expansion card.
2 Press and push out the expansion card release latch.
3 Holding the card by its edge, pull the card to disengage it from the connector and lift the card out of the chassis.
4 If you are removing the card permanently, install an expansion card blank in the empty card slot.
The steps for installing or removing an expansion card blank are similar to installing or removing an expansion card.
84 Installing and removing system components
NOTE: Expansion card blanks must be installed into empty expansion card slots to maintain FCC certication of the system.
The blanks also keep dust and dirt out of the system and aid in proper cooling and airow inside the system.
5 Push the expansion card latch toward the system until it clicks into place.
Figure 40. Removing an expansion card
1expansion card 2 expansion card latch
3 expansion card blank
Next steps
1 Install an expansion card.
2 Follow the procedure listed in After working inside your system.
Related links
Installing an expansion card
Installing an expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Unpack the expansion card and prepare it for installation.
Installing and removing system components 85
For instructions, see the documentation accompanying the card.
2 Press and push out the expansion card release latch to open it.
3 Remove the expansion card blank if you are installing a new expansion card.
The steps for installing or removing an expansion card blank are similar to installing or removing an expansion card.
NOTE: Keep the expansion card blank for future use. Expansion card blank must be installed into empty expansion card slots
to maintain FCC certication of the system. The blanks also keep dust and dirt out of the system and aid in proper cooling
and airow inside the system.
4 Holding the expansion card by its edges, position the card so that the card-edge connector aligns with the expansion card connector.
5 Push the expansion card into the expansion card slot until the expansion card is fully seated.
6 Press the expansion card latch down toward the system until it clicks into place.
Figure 41. Installing an expansion card
1expansion card 2 expansion card latch
3 expansion card blank
Next step
Follow the procedure listed in After working inside your system.
SD vFlash card (optional)
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on-
demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and imaging. It
emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
86 Installing and removing system components
Removing the optional SD vFlash card
Prerequisites
1 Follow the safety guidelines listed in the Safety instructions section.
2 Locate the SD vFlash card slot at the back of the chassis.
Step
To remove the SD vFlash card, push the SD vFlash card inward to release it, and pull the SD vFlash card from the SD vFlash card slot.
Figure 42. Removing the optional SD vFlash card
1SD vFlash card 2 SD vFlash card slot
Installing an optional SD vFlash card
Prerequisites
1 Follow the safety guidelines listed in the Safety instructions section.
2 Locate the SD vFlash card slot at the back of the chassis.
Steps
1 Install a the SD vFlash card by inserting the contact-pin end of the SD vFlash card into the SD vFlash card slot on the iDRAC port card
module.
NOTE: The slot is keyed to ensure correct insertion of the SD vFlash card.
2 Press the SD vFlash card inward to lock it into the SD vFlash card slot.
Installing and removing system components 87
Figure 43. Installing an optional SD vFlash card
iDRAC port card (optional)
The iDRAC port card consists of a SD vFlash card slot and an iDRAC port. The iDRAC port card is used for advanced management of the
system. An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides persistent on-
demand local storage and a custom deployment environment that allows automation of server conguration, scripts, and imaging. It
emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/esmmanuals.
The iDRAC port card consists of the SD vFlash card slot and an iDRAC port. The iDRAC port card features a dedicated NIC port and is
used for remote, advanced management of the system through the network.
An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on-
demand local storage and a custom deployment environment that enables automation of server conguration, scripts, and imaging. It
emulates a USB device. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Removing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Follow the safety guidelines listed in the Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
3 Keep the Phillips #2 screwdriver ready.
4 If connected, disconnect the network cable from the iDRAC port card.
Steps
1 Loosen the screw securing the iDRAC port card holder to the system board.
2 Pull the iDRAC port card to disengage it from the iDRAC port card connector on the system board, and remove the card from the
chassis.
88 Installing and removing system components
Figure 44. Removing the iDRAC port card
1iDRAC port 2 SD vFlash media card slot
3 iDRAC port card connector 4 iDRAC port card holder
5 captive screw
Next steps
1 Install the iDRAC port card.
2 If disconnected, reconnect the network cable.
3 Follow the procedure listed in the After working inside your system section.
Related links
Installing the optional iDRAC port card
Installing the optional iDRAC port card
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the safety guidelines listed in the Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
Installing and removing system components 89
3 Keep the Phillips #2 screwdriver ready.
Steps
1 Align and insert the tabs on the iDRAC port card into the slots on the chassis.
2 Insert the iDRAC port card into the connector on the system board.
3 Tighten the screw that secures the iDRAC port card holder to the system board.
Figure 45. Installing the iDRAC port card
1iDRAC port 2 SD vFlash media card slot
3 iDRAC port card connector 4 iDRAC port card board
5 screw
Next steps
1 If disconnected, reconnect the network cable.
2 Follow the procedure listed in the After working inside your system section.
Processors and heat sinks
Use the following procedures when:
• Removing and installing a heat sink
• Installing an additional processor
• Replacing a processor
90 Installing and removing system components
NOTE: To ensure proper cooling, you must install a processor blank in any empty processor socket.
Removing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary
to maintain proper thermal conditions.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certied
service technicians.
1 Ensure that you follow the safety guidelines listed in the Safety instructions section.
2 Keep the Phillips #2 screwdriver ready.
3 Follow the procedure listed in the Before working inside your system section.
4 Disconnect the heat sink cooling fan power cable connector from the connector on the system board.
WARNING: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the
heat sink and processor to cool down before handling them.
Steps
1 Loosen one of the screws that secure the heat sink to the system board.
Allow some time (around 30 seconds) for the heat sink to loosen from the processor.
2 Loosen the screw that is diagonally opposite the screw you rst removed.
3 Repeat the procedure for the remaining two screws.
4 Lift the heat sink away from the system.
Installing and removing system components 91
Figure 46. Removing and installing a heat sink
1heat sink 2 captive screw (4)
3 slot (4) 4 heat sink cooling fan power cable connector
5 processor socket
Next steps
1 If you are removing only a faulty heat sink, install the replacement heat sink, if not, remove the processor.
2 Follow the procedure listed in the After working inside your system section.
Related links
Installing the heat sink
Removing the processor
Removing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
92 Installing and removing system components
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certied
service technicians.
1 Follow the safety guidelines listed in the Safety instructions section.
2 If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions
included in the compressed download le to install the update on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
3 Follow the procedure listed in the Before working inside your system section.
4 Remove the heat sink.
5 Keep the Phillips #2 screwdriver ready.
WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to
cool before removing it.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if
not rmly held.
Steps
1 Release the socket lever by pushing the lever down and out from under the tab on the processor shield.
2 Lift the lever upward until the processor shield lifts.
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the
processor socket when removing the processor out of the socket.
3 Lift the processor out of the socket.
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch
the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the processor.
Figure 47. Opening and closing the processor shield
1processor shield 2 tab on the processor shield
3 socket lever
Installing and removing system components 93
Figure 48. Removing and installing a processor
1pin-1 indicator of processor 2 processor
3 slot (2) 4 processor shield
5 socket lever 6 socket keys (2)
7 socket
Next steps
1 Install the processor.
2 Install the heat sink.
3 Follow the procedure listed in the After working inside your system section.
Related links
Removing the heat sink
Installing the processor
Installing the processor
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certied
service technicians.
1 Ensure that you follow the Safety instructions.
2 If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions
included in the compressed download le to install the update on your system.
94 Installing and removing system components
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
3 Follow the procedure listed in Before working inside your system.
4 Remove the cooling shroud.
Steps
1 Unpack the new processor.
If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint free
cloth.
2 Locate the processor socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants on the
processor contacts such as thermal grease or oil can damage the processor.
3 Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the
socket.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not
to bend the pins in the socket.
4 Align the pin-1 indicator of the processor with the triangle on the socket.
5 Place the processor on the socket such that the slots on the processor align with the socket keys.
6 Close the processor shield by sliding it under the retention screw.
7 Lower the socket lever and push it under the tab to lock it.
Figure 49. Opening and closing the processor shield
1processor shield 2 tab on the processor shield
3 socket lever
Installing and removing system components 95
Figure 50. Installing a processor
1pin-1 indicator of processor 2 processor
3 slot (2) 4 processor shield
5 socket lever 6 socket keys (2)
7 socket
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal
conditions.
1 Install the heat sink.
2 Follow the procedure listed in After working inside your system.
3 While booting, press F2 to enter System Setup and check that the processor information matches the new system conguration.
4 Run the system diagnostics to verify that the new processor operates correctly.
Related links
Installing the heat sink
Installing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certied
service technicians.
1Ensure that you follow the Safety instructions.
96 Installing and removing system components
2 Keep the Phillips #2 screwdriver ready.
3 Follow the procedure listed in Before working inside your system.
4 Install the processor.
Steps
1 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint free cloth.
2 Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as
shown in the following gure.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.
Figure 51. Applying thermal grease on the top of the processor
1processor 2 thermal grease
3 thermal grease syringe
3 Place the heat sink onto the processor.
4 Tighten one of the four screws to secure the heat sink to the system board.
5 Tighten the screw diagonally opposite to the rst screw you tightened.
NOTE: Do not overtighten the heat sink retention screws when installing the heat sink. To prevent overtightening, tighten
the retention screw until resistance is felt. The screw tension must not be more than 6 in-lb (6.9 kg-cm).
6 Repeat the procedure for the remaining two screws.
Next steps
1 Follow the procedure listed in After working inside your system.
2 While booting, press F2 to enter System Setup and check that the processor information matches the new system conguration.
Installing and removing system components 97
3 Run the system diagnostics to verify that the new processor operates correctly.
Power supply unit
Your system supports 290 W AC power supply unit.
Removing the power supply unit (PSU)
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Keep the Phillips #2 screwdriver ready.
Steps
1 Disconnect all the power cables from the PSU to the system board.
2 Remove the screws securing the PSU to the chassis.
3 Press the release tab beside the PSU, and slide the PSU toward the front of the system.
4 Lift the PSU out of the chassis.
98 Installing and removing system components
Figure 52. Removing the PSU
1screws (4) 2 PSU
3 release tab 4 P1 power cable
5 P2 power cable 6 PSU support guide
Next steps
1 Install the PSU.
2 Follow the procedure listed in After working inside your system.
Related links
Installing the power supply unit (PSU)
Installing the power supply unit (PSU)
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Installing and removing system components 99
1 Ensure that you follow the Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Keep the Phillips #2 screwdriver ready.
Steps
1 Place the PSU in the chassis and slide it toward the back of the chassis.
2 To secure the PSU to the chassis, insert and tighten the screws on the back of the chassis.
3 Connect the power cables to the system board connectors.
Figure 53. Installing the PSU
1screws (4) 2 PSU
3 release tab 4 P1 power cable
5 P2 power cable 6 PSU support guide
Next step
Follow the procedure listed in After working inside your system.
System battery
The system battery is used to power the real-time clock and storing the BIOS settings of the system.
100 Installing and removing system components
Replacing the system battery
Prerequisites
1 Follow the safety guidelines listed in safety instructions section.
2 Follow the procedure listed in the Before working in your system section.
3 Keep the plastic scribe ready.
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certied
service technicians.
Steps
1 Locate the battery socket. For more information, see the System board connectors section.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
2 Use a plastic scribe to pry out the system battery as shown in the following illustration:
Figure 54. Removing the system battery
1plastic scribe 2 positive side of the battery connector
3 securing tabs
3 Install a new system battery by holding the battery with the "+" sign facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Installing and removing system components 101
Figure 55. Installing the system battery
1 positive side of the battery connector 2 battery connector
Next steps
1 Follow the procedure listed in the After working in your system section.
2 While booting, press F2 to enter System Setup and ensure that the battery is operating properly.
3 Enter the correct time and date in the System Setup Time and Date elds.
4 Exit System Setup.
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with dierent connectors used to connect
dierent components or peripherals of the system. A system board provides the electrical connections to the components in the system to
communicate.
Removing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certied
service technicians.
CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in module is installed,
it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.
1 Follow the safety guidelines listed in Safety instructions section.
2 Keep the Phillips #2 screwdriver ready.
3 Follow the procedure listed in Before working inside your system.
4 Remove the following components:
a memory modules
102 Installing and removing system components
b expansion cards
c heat sink and processor
d iDRAC port card, if installed
Steps
1 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the chassis.
2 Remove the screws on the system board, and slide the system board toward the front of the chassis.
3 Hold the system board by the touch points and lift it out of the chassis.
CAUTION: To prevent damage to the system board, do not lift the system board by holding a memory module, processor, or
other components; hold the system board by its edges only.
Figure 56. Removing the system board
1touch point (2) 2 system board
3 system board t-handle post
Installing and removing system components 103
Figure 57. Removing the screws on the system board
1screw (8)
Next steps
1 Install the system board.
2 Follow the procedure listed in the After working inside your system section.
Related links
Removing memory modules
Removing an expansion card
Removing the heat sink
Removing the processor
Removing the optional iDRAC port card
Installing the system board
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
104 Installing and removing system components
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certied
service technicians.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.
1 Follow the safety guidelines listed in Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
3 Keep the Phillips #2 screwdriver ready.
Steps
1 Hold the system board by its edges, and orient it toward the back of the chassis.
2 Lower the system board into the chassis until the connectors at the back of the system board align with the slots on the back of the
chassis.
3 Tighten the screws that secure the system board to the chassis.
Figure 58. Install the system board
1touch point (2) 2 system board
3 system board t-handle post
Next steps
1 If required, install the Trusted Platform Module (TPM). See, the Installing the Trusted Platform Module section.
Installing and removing system components 105
2 Reinstall the following components:
a memory modules
b heat sink and processor
c iDRAC port card, if removed
3 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed through the cable routing latch.
4 Follow the procedure listed in the After working inside your system section.
5 Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s
Guide, at Dell.com/idracmanuals.
6 Ensure that you perform the following steps:
a If the service tag is not backed up in the backup ash device, enter the system service tag manually. See the Entering the
system service tag by using System Setup section.
b Update the BIOS and iDRAC versions.
c Re-enable the Trusted Platform Module (TPM). See the Re-enabling the TPM for BitLocker users section.
Related links
Installing memory modules
Installing the processor
Installing the heat sink
Installing the optional iDRAC port card
Entering the system Service Tag by using System Setup
1 Turn on the system.
2 Press F2 to enter System Setup.
3 Click Service Tag Settings.
4 Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag eld is empty. Ensure that you enter the correct Service
Tag. After the Service Tag is entered, it cannot be updated or changed.
5 Click Ok.
6 Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key
burned in as it is produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is installed, it is
cryptographically bound to that specic system board. Any attempt to remove an installed TPM breaks the cryptographic
binding, and it cannot be re-installed or installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certied
service technicians.
106 Installing and removing system components
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certied
service technicians.
1 Follow the safety guidelines listed in the Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
Steps
1 Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors section.
2 Align the edge connectors on the TPM with the slot on the TPM connector.
3 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
4 Press the plastic rivet until the rivet snaps into place.
Figure 59. Installing the TPM
1rivet slot on the system board 2 plastic rivet
3 TPM 4 TPM connector
Next steps
1 Install the system board.
2 Follow the procedure listed in the After working inside your system section.
Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
Installing and removing system components 107
The TPM Status changes to Enabled, Activated.
Initializing the TPM for TXT users
1 While booting your system, press F2 to enter System Setup.
2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3 From the TPM Security option, select On with Pre-boot Measurements.
4 From the TPM Command option, select Activate.
5 Save the settings.
6 Restart your system.
7 Enter System Setup again.
8 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9 From the Intel TXT option, select On.
108 Installing and removing system components
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to x
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
When to use the Embedded System Diagnostics
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Running the Embedded System Diagnostics from Boot
Manager
Prerequisite
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1 When the system is booting, press F10.
2 Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
1 As the system boots, press F10.
2 Select Hardware Diagnostics → Run Hardware Diagnostics.
7
Using system diagnostics 109
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
System diagnostics controls
Menu Description
Conguration Displays the conguration and status of all detected devices.
Results Displays the results of all tests that are executed.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
110 Using system diagnostics
Table 19. System board jumpers and connectors
Item Connector Description
1 FP_USB Front panel USB connector
2 CTRL_PNL Control panel
3 PIB_CONN PIB connector
4 BATTERY System battery
5 Slot 1 PCIE_G3_X4 CPU PCIe card connector 1
6 Slot 2 PCIE_G3_X8 CPU PCIe card connector 2
7 Slot 3 PCIE_G3_X1 PCH PCIe card connector 3
8 Slot 4 PCIE_G3_X4 PCH PCIe card connector 4
9 J_INTRU2 Intrusion connector
10 MB / Fan1 Cooling fan connector
11 J_AMEA1 iDRAC port card connector
12 A1, A2, A3, A4 Memory module sockets
13 CPU_PWR CPU power connector P2
14 CPU Processor socket
15 SATA 0–3/SATAe Mini SAS connector
16 SATA_ODD/SSD Optical disk drive connector
17 SYS_PWR System power connector P1
18 PWRD_EN Password jumper
19 J_SATA_2 SATA connector 2
20 CTRL_PNL Control panel connector
21 NVRAM_CLR NVRAM password jumper
22 CPU_FAN CPU fan connector
23 TPM Trusted platform module connector
24 IDSDM Internal dual SD module connector
25 HDD/ODD_PWR Hard drive power connector
26 BP_SIG Backplane signal connector
System board jumper settings
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
For information about resetting the password jumper to disable a password, see the Disabling A Forgotten Password section.
112 Jumpers and connectors
Table 20. System Board Jumper settings
Jumper Setting Description
PWRD_EN
(default) The password feature is enabled (pins 1–2).
The password feature is disabled (pins 2–3).
NVRAM_CLR
(default) The conguration settings are retained at system boot (pins 2–3).
The conguration settings are cleared at the next system boot. (pins 1–
2).
Disabling a forgotten password
The system's software security features include a system password and a setup password. The password jumper enables these password
features or disables them and clears any password(s) currently in use.
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Move the jumper on the system board jumper from pins 2 and 3 to pins 1 and 2.
4 Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 1 and 2. However, before you assign a
new system and/or setup password, you must move the jumper back to pins 2 and 3.
NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the system disables the new
password(s) the next time it boots.
5 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
6 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7 Remove the system cover.
8 Move the jumper on the system board jumper from pins 1 and 2 to pins 2 and 3.
9 Install the system cover.
10 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11 Assign a new system or setup password.
Jumpers and connectors 113
Troubleshooting your system
Safety rst — for you and your system
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware conguration.
Topics:
• Troubleshooting system startup failure
• Troubleshooting external connections
• Troubleshooting the video subsystem
• Troubleshooting a USB device
• Troubleshooting a serial input and output device
• Troubleshooting a NIC
• Troubleshooting a wet system
• Troubleshooting a damaged system
• Troubleshooting the system battery
• Troubleshooting power supply units
• Troubleshooting cooling problems
• Troubleshooting cooling fans
• Troubleshooting system memory
• Troubleshooting an internal USB key
• Troubleshooting a micro SD card
• Troubleshooting an optical drive
• Troubleshooting a drive or SSD
• Troubleshooting a storage controller
• Troubleshooting expansion cards
• Troubleshooting processors
• System messages
Troubleshooting system startup failure
If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops
responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system.
For all other startup issues, note the system messages that appear on the screen.
9
114 Troubleshooting your system
Troubleshooting external connections
Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your
system before troubleshooting any external devices.
Troubleshooting the video subsystem
Prerequisite
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual
Console. If this option is not selected, local video is disabled.
Steps
1 Check the cable connections (power and display) to the monitor.
2 Check the video interface cabling from the system to the monitor.
3 Run the appropriate diagnostic test.
If the tests run successfully, the problem is not related to video hardware.
Next step
If the tests fail, see the Getting help section.
Troubleshooting a USB device
Prerequisite
NOTE: Follow steps 1 to 5 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 6.
Steps
1 Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2 If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3 If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
4 In iDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
5 If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.
If the problem is not resolved, proceed to step 6 to troubleshoot other USB devices attached to the system.
If the problem is not resolved, proceed to troubleshoot other USB devices attached to the system.
6 Turn o all attached USB devices, and disconnect them from the system.
7 Restart the system.
8 If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices screen. If your
keyboard is not functioning, use remote access to enable or disable the USB options.
9 If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. See the
System board jumper setting section
10 In the IDRAC Settings Utility, ensure that USB Management Port Mode is congured as Automatic or Standard OS Use.
11 Reconnect and turn on each USB device one at a time.
12 If a USB device causes the same problem, turn o the device, replace the USB cable with a known good cable, and turn on the
device.
Next step
If all troubleshooting fails, see the Getting help section.
Troubleshooting your system 115
Troubleshooting a serial input and output device
Prerequisite
Steps
1 Turn o the system and any peripheral devices connected to the serial port.
2 Swap the serial interface cable with a known working cable, and turn on the system and the I/O serial device.
If the problem is resolved, replace the interface cable with a known working cable.
3 Turn o the system and the I/O serial device, and swap the serial device with a compatible device.
4 Turn on the system and the I/O serial device.
Next step
If the problem persists, see the Getting help section.
Troubleshooting a NIC
Steps
1 Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic tests.
2 Restart the system and check for any system messages pertaining to the NIC controller.
3 Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver les might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• Try another known good network cable.
• If the problem persists, use another connector on the switch or hub.
4 Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.
5 Enter System Setup and conrm that the NIC ports are enabled on the Integrated Devices screen.
6 Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
7 Ensure that all the NICs and switches on the network are set to the same data transmission speed and duplex. For more information,
see the documentation for each network device.
8 Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next step
If the problem persists, see the Getting help section.
Troubleshooting a wet system
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Remove the following components (if installed) from the system:
• Power supply unit(s)
• Optical drive
116 Troubleshooting your system
• Hard drives
• Hard drive backplane
• USB memory key
• Hard drive tray
• Cooling shroud
• Expansion card risers (if installed)
• Expansion cards
• Cooling fan assembly (if installed)
• Cooling fan(s)
• Memory modules
• Processor(s) and heat sink(s)
• System board
4 Let the system dry thoroughly for at least 24 hours.
5 Reinstall the components you removed in step 3 except the expansion cards.
6 Install the system cover.
7 Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8 If the system starts properly, turn o the system, and reinstall all the expansion cards that you removed.
9 Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next step
If the tests fail, see the Getting help section.
Troubleshooting a damaged system
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
2 Remove the system cover.
3 Ensure that the following components are properly installed:
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• power supply unit(s)
• cooling fan assembly (if installed)
• cooling fan(s)
• processor(s) and heat sink(s)
• memory modules
• drive carriers or cage
4 Ensure that all cables are properly connected.
5 Install the system cover.
6 Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Troubleshooting your system 117
Next step
If the problem persists, see the Getting help section.
Troubleshooting the system battery
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned o for long periods of time (for weeks or months), the NVRAM may lose the system conguration
information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for
the time set in System Setup, the problem may be caused by a software, rather than by a defective battery.
Steps
1 Re-enter the time and date in System Setup.
2 Turn o the system, and disconnect it from the electrical outlet for at least an hour.
3 Reconnect the system to the electrical outlet, and turn on the system.
4 Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery messages.
Next step
If the problem persists, see the Getting help section.
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
The following sections provide information on troubleshooting power source and power supply units problems.
Troubleshooting power source problems
1 Press the power button to ensure that your system is turned on. If the power indicator does not glow when the power button is
pressed, press the power button rmly.
2 Plug in another working power supply unit to ensure that the system board is not faulty.
3 Ensure that no loose connections exist.
For example, loose power cables.
4 Ensure that the power source meets applicable standards.
5 Ensure that there are no short circuits.
6 Have a qualied electrician check the line voltage to ensure that it meets the needed specications.
Power supply unit problems
1 Ensure that no loose connections exist.
For example, loose power cables.
2 Ensure that the power supply handle/LED indicates that the power supply is working properly.
118 Troubleshooting your system
For more information about power supply unit indicators, see Power indicator codes for power supply unit.
3 If you have recently upgraded your system, ensure that the power supply unit has enough power to support the new system.
4 If you have a redundant power supply conguration, ensure that both the power supply units are of the same type and wattage.
5 Ensure that you use only power supply units with the Extended Power Performance (EPP) label on the back.
6 Re-seat the power supply unit.
NOTE: After installing a power supply unit, allow several seconds for the system to recognize the power supply unit and
determine if it is working properly.
If the problem persists, see Getting Help.
Troubleshooting cooling problems
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Ensure that the following conditions exist:
• System cover, cooling shroud, EMI ller panel, memory module blank, or back ller bracket is not removed.
• Ambient temperature is not higher than the system specic ambient temperature.
• External airow is not obstructed.
• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.
Additional cooling can be added by one of the following methods:
From the iDRAC web GUI:
1 Click Hardware > Fans > Setup.
2 From the Fan Speed Oset drop-down list, select the cooling level required or set the minimum fan speed to a custom value.
From F2 System Setup:
1 Select iDRAC Settings > Thermal, and set a higher fan speed from the fan speed oset or minimum fan speed.
From RACADM commands:
1 Run the command racadm help system.thermalsettings
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
Troubleshooting cooling fans
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The fan number is referenced by the management software of the system. In the event of a problem with a particular fan,
you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.
1 Follow the safety guidelines listed in the Safety instructions section.
2 Follow the procedure listed in the Before working inside your system section.
Troubleshooting your system 119
Steps
1 Reseat the fan or the fan's power cable.
2 Restart the system.
Next steps
1 Follow the procedure listed in the After working inside your system section.
2 If the problem persists, see the Getting help section.
Troubleshooting system memory
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 If the system is operational, run the appropriate diagnostic test. See the Using system diagnostics section for the available diagnostic
tests.
If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2 If the system is not operational, turn o the system and attached peripherals, and unplug the system from the power source. Wait at
least for 10 seconds, and then reconnect the system to the power source.
3 Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specic memory module, go to step 12.
4 Enter System Setup, and check the system memory setting. Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
6 Remove the system cover.
7 Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the memory
device.
8 Reseat the memory modules in their sockets.
9 Install the system cover.
10 Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
11 Remove the system cover.
12 If a diagnostic test or error message indicates a specic memory module as faulty, swap or replace the module with a known working
memory module.
13 To troubleshoot an unspecied faulty memory module, replace the memory module in the rst DIMM socket with a module of the
same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM type(s), incorrect DIMM
installation, or defective DIMM(s). Follow the on-screen instructions to resolve the problem.
14 Install the system cover.
15 As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.
16 If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next step
If the problem persists, see the Getting help section.
120 Troubleshooting your system
Troubleshooting an internal USB key
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
4 Locate the USB key and reseat it.
5 Install the system cover.
6 Turn on the system and attached peripherals, and check if the USB key is functioning.
7 If the problem is not resolved, repeat step 2 and step 3.
8 Insert a known working USB key.
9 Install the system cover.
Next step
If the problem persists, see the Getting help section.
Troubleshooting a micro SD card
Prerequisite
NOTE: Certain micro SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the
micro SD card is not writable.
Steps
1 Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2 Turn o the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller noties the system. On the next restart, the
system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical alert will
be logged and chassis health will degrade.
4 Replace the failed micro SD card with a new micro SD card.
5 Install the system cover.
6 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
7 Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the needed
modes.
Verify that the correct SD slot is set as Primary SD Card.
8 Check if the micro SD card is functioning properly.
9 If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system prompts you to perform a
rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Troubleshooting your system 121
Troubleshooting an optical drive
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Try using a dierent CD or DVD.
2 If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are
enabled.
3 Run the appropriate diagnostic test.
4 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
5 If installed, remove the bezel.
6 Remove the system cover.
7 Ensure that the interface cable is securely connected to the optical drive and to the controller.
8 Ensure that a power cable is properly connected to the drive.
9 Install the system cover.
Next step
If the problem persists, see the Getting help section.
Troubleshooting a drive or SSD
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the drive. Before you proceed, back up all les on the drive.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as required through the following steps.
2 If your system has a RAID controller and your drives are congured in a RAID array, perform the following steps:
a Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware
Conguration wizard to check the RAID conguration.
See the Dell Lifecycle Controller documentation or online help for information about RAID conguration.
b Ensure that the drives are congured correctly for the RAID array.
c Take the drive oine and reseat the drive.
d Exit the conguration utility and allow the system to boot to the operating system.
3 Ensure that the needed device drivers for your controller card are installed and are congured correctly. For more information, see the
operating system documentation.
4 Restart the system and enter the System Setup.
5 Verify that the controller is enabled and the drives are displayed in the System Setup.
Next step
If the problem persists, see the Getting help section.
122 Troubleshooting your system
Troubleshooting a storage controller
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting a controller, see the documentation for your operating system and the controller.
1 Run the appropriate diagnostic test. See the Using system diagnostics section.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
4 Verify that the installed expansion cards are compliant with the expansion card installation guidelines.
5 Ensure that each expansion card is rmly seated in its connector.
6 Install the system cover.
7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8 If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
9 Remove the system cover.
10 Remove all expansion cards installed in the system.
11 Install the system cover.
12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13 Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section.
14 For each expansion card you removed in step 10, perform the following steps:
a Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
b Remove the system cover.
c Reinstall one of the expansion cards.
d Install the system cover.
e Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Troubleshooting expansion cards
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the
expansion card.
Steps
1 Run the appropriate diagnostic test. See the Using system diagnostics section.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
4 Ensure that each expansion card is rmly seated in its connector.
5 Install the system cover.
6 Turn on the system and attached peripherals.
7 If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
8 Remove the system cover.
Troubleshooting your system 123
9 Remove all expansion cards installed in the system.
10 Install the system cover.
11 Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12 For each expansion card you removed in step 8, perform the following steps:
a Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
b Remove the system cover.
c Reinstall one of the expansion cards.
d Install the system cover.
e Run the appropriate diagnostic test. See the Using system diagnostics section.
Next step
If the problem persists, see the Getting help section.
Troubleshooting processors
Prerequisite
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Run the appropriate diagnostics test. See the Using system diagnostics section.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
4 Ensure that the processor and heat sink are properly installed.
5 Install the system cover.
6 Run the appropriate diagnostic test. See the Using system diagnostics section.
7 If the problem persists, see the Getting help section.
System messages
For a list of event and error messages generated by the system rmware and agents that monitor system components, see the Dell Event
and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Warning messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before
you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and
need you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information, see the
documentation that shipped with the operating system or application.
Diagnostic messages
The system diagnostic utility generates messages if there are errors detected when you run diagnostic tests on your system. For more
information about system diagnostics, see the Using system diagnostics section.
124 Troubleshooting your system
Alert messages
The systems management software generates alert messages for your system. Alert messages include information, status, warning, and
failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software
documentation links listed in the Documentation resources section of this manual.
Troubleshooting your system 125
Getting help
Topics:
• Contacting Dell
• Accessing system information by using QRL
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can nd
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1 Go to Dell.com/support.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisite
Ensure that your smartphone or tablet has the QR code scanner installed.
About this task
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specic hardware conguration and warranty information
• A direct link to Dell to contact technical support and sales teams
Steps
1 Go to Dell.com/QRL and navigate to your specic product or
2 Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code located in the following image or on your Dell
PowerEdge system:
10
126 Getting help
Getting help 127