Dell PowerEdge T430 Owner's Manual
About your system
Performing initial system configuration
Pre-operating system management applications
Installing and removing system components
Converting the system from tower mode to rack mode
- Safety instructions
- Preparing a system for conversion from tower mode to rack mode
Troubleshooting your system
Using system diagnostics
- Dell Embedded System Diagnostics
Jumpers and connectors
Technical Specifications
Getting help

DELL T430 User Manual

Displayed below is the user manual for T430 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL T430 Manual

Dell PowerEdge T430

Owner's Manual

Regulatory Model: E30S Series

Regulatory Type: E30S001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 10

Rev. A00

Contents

1 About your system................................................................................................ 9

Front-panel features and indicators...................................................................................................10

LCD panel features..............................................................................................................................16

Home screen................................................................................................................................. 16

Setup menu....................................................................................................................................17

View menu..................................................................................................................................... 17

Diagnostic indicators...........................................................................................................................17

Hard-drive indicator codes................................................................................................................. 19

Back-panel features and indicators................................................................................................... 20

NIC indicator codes............................................................................................................................ 22

Indicator codes for redundant power supply.................................................................................... 22

Indicator codes for non-redundant power supply............................................................................24

Documentation matrix........................................................................................................................25

Quick Resource Locator............................................................................................................... 25

2 Performing initial system configuration ........................................................27

Setting up your system........................................................................................................................27

Setting up and configuring the iDRAC IP address .............................................................................27

Logging in to iDRAC............................................................................................................................27

Installing the operating system.......................................................................................................... 28

Managing your system remotely........................................................................................................28

Downloading and installing drivers and firmware............................................................................. 28

3 Pre-operating system management applications........................................30

Navigation keys................................................................................................................................... 30

About System Setup............................................................................................................................30

Entering System Setup...................................................................................................................31

System Setup Main Menu.............................................................................................................. 31

System BIOS screen.......................................................................................................................31

System Information screen...........................................................................................................32

Memory Settings screen................................................................................................................32

Processor Settings screen.............................................................................................................33

SATA Settings screen.....................................................................................................................34

Boot Settings screen..................................................................................................................... 37

Network Settings screen............................................................................................................... 37

Integrated Devices screen details.................................................................................................38

Serial Communication screen...................................................................................................... 39

System Profile Settings screen..................................................................................................... 40

System Security Settings screen................................................................................................... 41

Miscellaneous Settings screen......................................................................................................43

About Boot Manager...........................................................................................................................43

Entering Boot Manager ................................................................................................................ 43

Boot Manager main menu............................................................................................................ 43

About Dell Lifecycle Controller..........................................................................................................44

Changing the boot order....................................................................................................................44

Choosing the system boot mode...................................................................................................... 44

Assigning a system and setup password............................................................................................45

Using your system password to secure your system........................................................................ 46

Deleting or changing an existing system password and setup password........................................46

Operating with a setup password enabled........................................................................................ 47

Embedded system management........................................................................................................47

iDRAC Settings utility...........................................................................................................................47

Entering the iDRAC Settings utility................................................................................................47

Changing the Thermal Settings....................................................................................................48

4 Installing and removing system components...............................................49

Safety instructions...............................................................................................................................49

Before working inside your system....................................................................................................49

After working inside your system....................................................................................................... 49

Recommended tools.......................................................................................................................... 50

Front bezel (optional)..........................................................................................................................50

Installing the front bezel............................................................................................................... 50

Removing the front bezel..............................................................................................................51

System feet.......................................................................................................................................... 51

Removing the system feet.............................................................................................................51

Installing the system feet.............................................................................................................. 52

Caster wheels (optional)—tower mode..............................................................................................53

Installing caster wheels................................................................................................................. 53

Removing caster wheels...............................................................................................................54

Removing the system cover............................................................................................................... 55

Installing the system cover................................................................................................................. 56

Inside the system.................................................................................................................................56

Optical drives and tape drives (optional)............................................................................................57

Removing the optical drive or tape drive..................................................................................... 58

Installing the optical drive or tape drive....................................................................................... 61

Cooling shroud....................................................................................................................................61

Removing the cooling shroud.......................................................................................................61

Installing the cooling shroud........................................................................................................ 62

Hot-swappable hard drives................................................................................................................ 63

Removing a hot-swap hard drive................................................................................................. 64

Installing a hot-swap hard drive................................................................................................... 65

Removing a hard-drive blank........................................................................................................65

Installing a hard-drive blank......................................................................................................... 66

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter..............................................67

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter..........................................68

Installing a hard-drive adapter into a hard-drive carrier............................................................. 68

Removing a hard-drive adapter from a hard-drive carrier..........................................................69

Removing a hard drive from a hard-drive carrier........................................................................ 69

Installing a hard drive into a hard-drive carrier............................................................................70

Cabled hard drives.............................................................................................................................. 70

Removing the internal hard-drive bay.......................................................................................... 71

Installing the internal hard-drive bay............................................................................................72

Removing a cabled hard drive...................................................................................................... 72

Installing a cabled hard drive........................................................................................................ 76

Hard-drive backplane..........................................................................................................................76

Removing the hard-drive backplane ........................................................................................... 77

Installing the hard-drive backplane..............................................................................................82

Four-slot hard-drive blank..................................................................................................................82

Removing a four-slot hard-drive blank........................................................................................82

Installing a four-slot hard-drive blank..........................................................................................83

System memory.................................................................................................................................. 84

General memory module installation guidelines.........................................................................86

Mode-specific guidelines..............................................................................................................86

Sample memory configurations................................................................................................... 87

Removing memory modules........................................................................................................89

Installing memory modules..........................................................................................................90

Cooling fans........................................................................................................................................ 92

Removing the internal cooling fan...............................................................................................92

Installing the internal cooling fan.................................................................................................93

Removing the external cooling fan ............................................................................................. 94

Installing the external cooling fan................................................................................................ 95

Internal USB memory key (optional).................................................................................................. 96

Replacing the internal USB key.....................................................................................................96

Expansion card holder........................................................................................................................ 97

Removing the expansion card holder.......................................................................................... 97

Installing the expansion card holder............................................................................................ 98

Expansion cards.................................................................................................................................. 98

Expansion card installation guidelines......................................................................................... 99

GPU card installation guidelines.................................................................................................100

Removing an expansion card..................................................................................................... 100

Installing an expansion card....................................................................................................... 102

Removing a GPU card.................................................................................................................103

Installing a GPU card...................................................................................................................104

iDRAC ports card (optional)..............................................................................................................105

Removing the iDRAC ports card.................................................................................................105

Installing the iDRAC ports card...................................................................................................106

Replacing an SD vFlash media card............................................................................................107

Internal dual SD module...................................................................................................................108

Removing the internal dual SD module .................................................................................... 108

Installing the internal dual SD module .......................................................................................110

Internal SD card................................................................................................................................. 110

Removing an internal SD card.....................................................................................................110

Installing an internal SD card....................................................................................................... 111

Processors.......................................................................................................................................... 111

Removing a processor.................................................................................................................112

Installing a processor...................................................................................................................116

Redundant AC power supply............................................................................................................ 118

Hot Spare feature.........................................................................................................................118

Removing a redundant AC power supply...................................................................................119

Installing a redundant AC power supply ................................................................................... 120

Removing the power supply unit blank...................................................................................... 121

Installing the power supply unit blank........................................................................................122

Replacing the power supply divider............................................................................................122

Non-redundant AC power supply.................................................................................................... 123

Removing a non-redundant AC power supply.......................................................................... 124

Installing a non-redundant AC power supply............................................................................ 125

Power interposer board.................................................................................................................... 126

Removing the power interposer board...................................................................................... 126

Installing the power interposer board........................................................................................ 127

System battery...................................................................................................................................128

Replacing the system battery......................................................................................................128

Control panel assembly.................................................................................................................... 129

Removing the control panel assembly.......................................................................................129

Installing the control panel assembly......................................................................................... 131

Removing the control panel assembly cover.............................................................................132

Installing the control panel assembly cover...............................................................................133

Removing the control-panel board............................................................................................134

Installing the control-panel board..............................................................................................135

Removing the LCD module........................................................................................................ 136

Installing the LCD module...........................................................................................................137

Removing the VGA module........................................................................................................ 138

Installing the VGA module.......................................................................................................... 139

System board.....................................................................................................................................139

Removing the system board....................................................................................................... 139

Installing the system board.........................................................................................................143

Restoring the Service Tag using Easy Restore........................................................................... 144

Entering the system Service Tag using System Setup............................................................... 144

Trusted Platform Module..................................................................................................................145

Installing the Trusted Platform Module .....................................................................................145

Re-enabling the TPM for BitLocker users.................................................................................. 146

Re-enabling the TPM for TXT users........................................................................................... 146

System top cover...............................................................................................................................147

Removing the system top cover.................................................................................................147

Installing the system top cover...................................................................................................148

5 Converting the system from tower mode to rack mode.......................... 149

Safety instructions.............................................................................................................................149

Preparing a system for conversion from tower mode to rack mode.............................................149

6 Troubleshooting your system........................................................................ 152

Safety first—for you and your system...............................................................................................152

Troubleshooting system startup failure............................................................................................152

Troubleshooting external connections............................................................................................152

Troubleshooting the video subsystem............................................................................................. 152

Troubleshooting a USB device......................................................................................................... 152

Troubleshooting iDRAC Direct (USB XML configuration)................................................................153

Troubleshooting iDRAC Direct (laptop connection)....................................................................... 154

Troubleshooting a serial I/O device................................................................................................. 154

Troubleshooting a NIC......................................................................................................................154

Troubleshooting a wet system......................................................................................................... 155

Troubleshooting a damaged system................................................................................................156

Troubleshooting the system battery................................................................................................ 156

Troubleshooting power supply units................................................................................................157

Power source problems.............................................................................................................. 157

Power supply unit problems....................................................................................................... 157

Troubleshooting cooling problems..................................................................................................158

Troubleshooting cooling fans.......................................................................................................... 158

Troubleshooting system memory.................................................................................................... 159

Troubleshooting an internal USB key...............................................................................................160

Troubleshooting an SD card.............................................................................................................160

Troubleshooting an optical drive......................................................................................................161

Troubleshooting a tape backup unit................................................................................................ 162

Troubleshooting a hard drive........................................................................................................... 162

Troubleshooting a storage controller.............................................................................................. 163

Troubleshooting expansion cards....................................................................................................164

Troubleshooting processors.............................................................................................................164

System messages.............................................................................................................................. 165

Warning messages.......................................................................................................................165

Diagnostic messages...................................................................................................................165

Alert messages.............................................................................................................................165

7 Using system diagnostics................................................................................166

Dell Embedded System Diagnostics.................................................................................................166

When to use the Embedded System Diagnostics......................................................................166

Running the Embedded System Diagnostics from Boot Manager........................................... 166

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 166

System diagnostic controls.........................................................................................................167

8 Jumpers and connectors................................................................................168

System board connectors.................................................................................................................168

System board jumper settings.......................................................................................................... 170

Disabling a forgotten password........................................................................................................170

9 Technical Specifications..................................................................................172

10 Getting help.....................................................................................................178

Contacting Dell................................................................................................................................. 178

Locating your system Service Tag....................................................................................................178

Quick Resource Locator................................................................................................................... 178

About your system

The Dell PowerEdge T430 is a rackable tower server that supports up to two processors based on the

Intel Xeon E5-2600 v3 processor family, up to 12 DIMMs, and storage capacity of up to 16 hard drives/

SSDs.

The T430 is available in the following configurations:

System Configuration

3.5 inch hard-drive

system

Up to four 3.5 inch cabled hard drives

Up to eight 3.5 inch hot-swappable hard drives

2.5 inch hard-drive

system

Up to sixteen 2.5 inch hot-swappable hard drives

Front-panel features and indicators

Figure 1. Front-panel features and indicators— 2.5 inch hot-swap hard-drive chassis

Figure 2. Front-panel features and indicators— 3.5 inch hot-swap hard-drive chassis

Item Indicator, button, or

connector Icon Description

1Power-on indicator,

power button

The power-on indicator lights when the system

power is on. The power button controls the power

supply output to the system.

Item Indicator, button, or

connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Used to troubleshoot software and device driver

errors when running certain operating systems.

This button can be pressed using the end of a

paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

3 System identification

button

The identification buttons on the front and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in <F2> iDRAC

setup) press and hold for more than 15 seconds.

4 LCD menu buttons Allow you to navigate the control panel LCD menu.

5 Information tag A slide-out label panel which contains system

information such as Service Tag, NIC, MAC

address, and so on for your reference.

6 LCD panel Displays system ID, status information, and system

error messages. See LCD panel features.

NOTE: The LCD panel is not available in a

cabled hard-drive system.

7 USB management port/

iDRAC Direct port

The USB management port can function as a

regular USB port or provide access to the iDRAC

Direct features. For more information, see the

iDRAC Guide at dell.com/esmmanuals.

This port is USB 2.0-compliant

8 Video connector Allows you to connect a display to the system.

Item Indicator, button, or

connector Icon Description

NOTE: The video connector is available only

in the rack-mode configuration of your

system. For information on converting your

system from tower to the rack mode, see

Preparing a system for conversion from tower

mode to rack mode.

9 USB connector Allows you to connect USB devices to the system.

This port is USB 3.0-compliant.

10 Optical drive or tape-

drive bay

Allows you to install optical drives or tape drives.

For more information on supported optical drives

and tape drives, see Optical drives and tape drives

(optional).

11 Physical drives 3.5 inch hard drives and 2.5 inch hard drives/SSDs.

Figure 3. Front-panel features and indicators— 3.5 inch cabled hard-drive chassis

Item Indicator, Button, or

Connector Icon Description

1 Power-on indicator,

power button

The power-on indicator lights when the system

power is on. The power button controls the power

supply output to the system.

Item Indicator, Button, or

Connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

2 NMI button Used to troubleshoot software and device driver

errors when running certain operating systems.

This button can be pressed using the end of a

paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

3 System identification

button

The identification buttons on the front and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in <F2> iDRAC

setup) press and hold for more than 15 seconds.

4 Information tag A slide-out label panel which contains system

information such as Service Tag, NIC, MAC

address, and so on for your reference.

5 Diagnostic indicators The diagnostic indicators on the system front

panel display error status during system startup.

For more information, see Diagnostic indicators.

6 USB connectors Allows you to connect USB devices to the system.

One port is USB 2.0-compliant and one port is USB

3.0-compliant.

7 Optical drive or tape-

drive bay

Allows you to install optical drives or tape drives.

For more information on supported optical drives

and tape drives, see Optical drives and tape drives

(optional).

LCD panel features

The system's LCD panel provides system information and status and error messages to indicate if the

system is operating correctly or if the system needs attention. For more information on error messages,

see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

• The LCD backlight lights blue during normal operating conditions.

• When the system needs attention, the LCD lights amber, and displays an error code followed by

descriptive text.

NOTE: If the system is connected to a power source and an error is detected, the LCD lights

amber regardless of whether the system is turned on or off.

• The LCD backlight turns OFF when the system is in standby mode and can be turned on by pressing

either the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility, the LCD

panel, or other tools.

Figure 4. LCD panel features

Item Button Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press once to increase scrolling speed

• Press again to stop

• Press again to return to the default scrolling speed

• Press again to repeat the cycle

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed

during normal system operation when there are no status messages or errors. When the system is in

standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.

Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home

icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

enable DNS and to view domain addresses. Two separate DNS entries are available.

Set error Select SEL to display LCD error messages in a format that matches the IPMI

description in the SEL. This is useful when trying to match an LCD message with an

SEL entry.

Select Simple to display LCD error messages in a simplified user-friendly

description. See the Dell Event and Error Messages Reference Guide at dell.com/

esmmanuals for the list of messages in this format.

Set home Select the default information to be displayed on the LCD Home screen. See View

Menu to see the options and option items that can be set as the default on the

Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS

(Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can

be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format

can be configured in the Set home submenu of the Setup menu.

Diagnostic indicators

The diagnostic indicators on the system front panel display error status during system startup.

NOTE: No diagnostic indicators are lit when the system is switched off. To start the system, plug it

into a working power source and press the power button.

Icon Description Condition Corrective action

Health

indicator

If the system is on, and in

good health, the indicator

lights solid blue.

None required.

The indicator blinks amber if

the system is on or in

standby, and if any error

exists (for example, a failed

fan or hard drive).

See the System Event Log or system

messages for the specific issue. For more

information on error messages, see the Dell

Event and Error Messages Reference Guide

at dell.com/esmmanuals.

Invalid memory configurations can cause

the system to halt at startup without any

video output. See Getting help.

Hard-drive

indicator

The indicator blinks amber if

a hard drive experiences an

error.

See the System Event Log to determine the

hard drive that has an error. Run the

appropriate Online Diagnostics test. Restart

system and run embedded diagnostics

(ePSA). If the hard drives are configured in a

RAID array, restart the system and enter the

host adapter configuration utility program.

Electrical

indicator

The indicator blinks amber if

the system experiences an

electrical error (for example,

voltage out of range, or a

failed power supply or

voltage regulator).

See the System Event Log or system

messages for the specific issue. If it is due to

a problem with the power supply, check the

LED on the power supply. Re-seat the

power supply by removing and reinstalling

it. If the problem persists, see Getting help.

Temperatur

e indicator

The indicator blinks amber if

the system experiences a

thermal error (for example, a

temperature out of range or

fan failure).

Ensure that none of the following

conditions exist:

• A cooling fan is removed or has failed.

• System cover, cooling shroud, EMI filler

panel, memory-module blank, or back-

filler bracket is removed.

• Ambient temperature is too high.

• External airflow is obstructed.

See Getting help.

Memory

indicator

The indicator blinks amber if

a memory error occurs.

See the system event log or system

messages for the location of the failed

memory. Reinstall the memory device. If the

problem persists, see Getting help.

PCIe

indicator

The indicator blinks amber if

a PCIe card experiences an

error.

Restart the system. Update any required

drivers for the PCIe card. Re-install the card.

If the problem persists, see Getting help.

Hard-drive indicator codes

Figure 5. Hard-drive indicators

1. hard-drive activity indicator 2. hard-drive status indicator

3. hard drive

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator

(on the right side) does not function and remains off.

Drive-status indicator pattern (RAID only) Condition

Blinks green two times per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until

all hard drives are initialized after the system is

turned on. Drives are not ready for insertion or

removal during this time.

Blinks green, amber, and turns off Predicted drive failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three

seconds, and turns off six seconds

Rebuild aborted

Back-panel features and indicators

Figure 6. Back-panel features and indicators

Item Indicator, button, or

connector Icon Description

1 Power supplies (PSU1 and

PSU2) Redundant power

supply

Up to two 495 W, 750 W,

or 1100 W redundant AC

power supplies.

Item Indicator, button, or

connector Icon Description

Non-redundant

power supply

One 450 W non-redundant

AC power supply.

NOTE: Non-redundant

power supply is

supported in systems

with cabled hard drives

and systems with an x8

backplane.

2, 6, 8 USB connectors (6) Allows you to connect USB devices to the system.

Five ports are USB 2.0-compliant and one port is

USB 3.0-compliant.

3 System identification

button

The identification buttons on the front and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter the BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup),

press and hold for more than 15 seconds.

4 iDRAC port (optional) Dedicated management port on the iDRAC ports

card.

5 System identification

connector

Allows you to connect the optional system status

indicator assembly through the optional cable

management arm.

7 vFlash media card slot

(optional)

Allows you to insert a vFlash media card.

9, 12 Ethernet connectors (2) Two integrated 10/100/1000 Mbps NIC

connectors.

10 Video connector Allows you to connect a VGA display to the

system.

11 Serial connector Allows you to connect a serial device to the

system.

13 PCIe expansion card slots

(6)

Allows you to connect up to six full-height PCI

expansion cards.

NIC indicator codes

Figure 7. NIC indicators

1. link indicator 2. activity indicator

Convention Indicator pattern Description

A Link and activity indicators

are OFF

The NIC is not connected to the network.

B Link indicator is green The NIC is connected to a valid network at its maximum

port speed (1 Gbps).

C Link indicator is yellow The NIC is connected to a valid network at less than its

maximum port speed.

D Activity indicator is blinking

green

Network data is being sent or received.

Indicator codes for redundant power supply

Each AC power supply has an illuminated translucent handle that indicates whether power is present or

whether a power fault has occurred.

Figure 8. AC power supply status indicator

1. AC power supply status indicator/handle

Convention Power Indicator

Pattern Description

A Green A valid power source is connected to the power supply and the

power supply is operational.

B Flashing green When the firmware of the power supply unit is being updated, the

power supply handle flashes green.

CAUTION: Do not disconnect the power cord or unplug the

power supply unit when updating firmware. If firmware

update is interrupted, the power supply units will not

function. You must roll back the power supply firmware by

using Life cycle controller. See Dell Lifecycle Controller User’s

Guide at dell.com/esmmanuals.

C Flashing green

and turns off

When hot-adding a power supply unit, the power supply handle

flashes green five times at 4 Hz rate and turns off. This indicates that

there is a power supply mismatch with respect to efficiency, feature

set, health status, and supported voltage. Replace the power supply

with a power supply that matches the capacity of the power supply.

CAUTION: For AC power supplies, use only PSUs with the

Extended Power Performance (EPP) label on the back. Mixing

PSUs from previous generations of PowerEdge servers can

result in a PSU mismatch condition or failure to power on.

D Flashing amber Indicates a problem with the power supply unit.

Convention Power Indicator

Pattern Description

CAUTION: When correcting a power supply mismatch, replace

only the power supply with the flashing indicator. Swapping

the other power supply to make a matched pair can result in

an error condition and unexpected system shutdown. To

change from a High Output configuration to a Low Output

configuration or vice versa, you must power down the system.

CAUTION: AC power supplies support both 220 V and 110 V

input voltages with the exception of Titanium power supplies,

which support only 220 V. When two identical power supplies

receive different input voltages, they can output different

wattages, and trigger a mismatch.

CAUTION: If two power supplies are used, they must be of the

same type and have the same maximum output power.

CAUTION: Combining AC and DC power supplies is not

supported and triggers a mismatch.

E Not lit Power is not connected.

Indicator codes for non-redundant power supply

Press the self-diagnostic button to perform a quick health check on the non-redundant power supply of

the system.

Figure 9. Non-redundant AC power supply status indicator and self-diagnostic button

1. self-diagnostic button 2. AC power supply status indicator

Diagnostic Indicator Pattern Description

Not lit Power is not connected or power supply is faulty.

Green A valid power source is connected to the power supply and

the power supply is operational.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and

managing your system.

To... Refer to...

Install your system into a rack Rack documentation included with your rack

solution

Set up your system and know the system technical

specifications

Getting Started With Your System that shipped with

your system or see dell.com/poweredgemanuals

Install the operating system Operating system documentation at dell.com/

operatingsystemmanuals

Get an overview of the Dell Systems Management

offerings

Dell OpenManage Systems Management Overview

Guide at dell.com/openmanagemanuals

Configure and log in to iDRAC, set up managed

and management system, know the iDRAC

features and troubleshoot using iDRAC

Integrated Dell Remote Access Controller User's

Guide at dell.com/esmmanuals

Know about the RACADM subcommands and

supported RACADM interfaces

RACADM Command Line Reference Guide for

iDRAC and CMC at dell.com/esmmanuals

Launch, enable and disable Lifecycle Controller,

know the features, use and troubleshoot Lifecycle

Controller

Dell Lifecycle Controller User’s Guide at dell.com/

esmmanuals

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server

Administrator

Dell OpenManage Server Administrator User’s

Guide at dell.com/openmanagemanuals

Install, use and troubleshoot OpenManage

Essentials

Dell OpenManage Essentials User’s Guide at

dell.com/openmanagemanuals

Know the features of the storage controller cards,

deploy the cards, and manage the storage

subsystem

Storage controller documentation at dell.com/

storagecontrollermanuals

Check the event and error messages generated by

the system firmware and agents that monitor

system components

Dell Event and Error Messages Reference Guide at

dell.com/esmmanuals

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to

videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model

specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan

the following image.

Performing initial system configuration

After you receive your PowerEdge system, you must set up your system, install the operating system if it

is not pre-installed, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the server.

2. Install the server into the rack. For more information on installing the server into the rack, see your

system Rack Installation Placemat at dell.com/poweredgemanuals. For tower systems that can be

converted to the rack mode, see Preparing a system for conversion from tower mode to rack mode

to know how to convert the tower system to the rack mode configuration.

3. Connect the peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or using iDRAC.

6. Turn on the attached peripherals.

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the

following interfaces:

• iDRAC Settings utility

• Lifecycle Controller

• Dell OpenManage Deployment Toolkit

• Server LCD panel

You can configure iDRAC IP address by using the following interfaces:

• iDRAC Web interface. For more information, see the Integrated Dell Remote Access Controller User's

Guide.

• Remote Access Controller ADMin (RACADM). For more information, see the RACADM Command Line

Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide.

• Remote Services that includes Web Services Management (WS-Man). For more information, see the

Lifecycle Controller Remote Services Quick Start Guide.

For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access

Controller User's Guide at dell.com/esmmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight

Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The

default user name is root and password is calvin. For more information on logging in to iDRAC and

iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

You can also access iDRAC using RACADM. For more information, see the RACADM Command Line

Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at

dell.com/esmmanuals.

Installing the operating system

If the server is shipped without an operating system, install the supported operating system on the server

by using one of the following methods:

• Dell Systems Management Tools and Documentation media. See the operating system

documentation at dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller. See the Lifecycle Controller documentation at dell.com/esmmanuals.

• Dell OpenManage Deployment Toolkit. See the OpenManage documentation at dell.com/

openmanagemanuals.

For information on the list of operating systems supported on your system, see the operating systems

support matrix at dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote

accessibility, set up the management station and managed system, and configure the supported Web

browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at

dell.com/esmmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server

Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For

more information, see dell.com/openmanagemanuals.

Downloading and installing drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management

firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express

Service Code field.

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me

to allow the system to automatically detect your Service Tag, or select Choose from a list of all

Dell products to select your product from the Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

Pre-operating system management

applications

The pre-operating system management applications for your PowerEdge system help you manage

different settings and features of your system without booting to the operating system.

Your PowerEdge system has the following pre-operating system management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

Navigation keys

The navigation keys can help you access the pre-operating system management applications.

Key Description

<Page Up> Moves to the previous screen.

<Page

Down>

Moves to the next screen.

Up arrow Moves to the previous field.

Down

arrow

Moves to the next field.

<Enter> Enables you to type a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Tab> Moves to the next focus area.

NOTE: This feature is applicable for the standard graphical browser only.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main

screen exits System BIOS/iDRAC Settings/Device Settings/Service Tag Settings and

proceeds with system boot.

<F1> Displays the System Setup help.

About System Setup

Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your

system.

You can access System Setup in two ways:

• Standard Graphical Browser — This is enabled by default.

• Text Browser — This is enabled using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the

help text in the text browser, press <F1>.

Entering System Setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, allow the system to finish booting,

and then restart your system and try again.

System Setup Main Menu

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC Settings utility is an interface to set up and configure the

iDRAC parameters by using UEFI. You can enable or disable various

iDRAC parameters by using the iDRAC Settings utility. For more

information about this utility, see the Integrated Dell Remote Access

Controller User’s Guide at dell.com/esmmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen

By using the System BIOS screen you can view the BIOS settings as well as edit specific functions such as

Boot Order, System Password, Setup Password, setting the RAID mode, and enabling or disabling USB

ports.

In the System Setup Main Menu, click System BIOS.

Menu Item Description

System Information Displays information about the system such as the system model name,

BIOS version and Service Tag.

Memory Settings Displays information and options related to the installed memory.

Processor Settings Displays information and options related to the processor such as speed,

cache size, and so on.

SATA Settings Displays options to enable or disable the integrated SATA controller and

ports.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to

modify UEFI and BIOS boot settings.

Network Settings Displays options to change the network settings.

Integrated Devices Displays options to enable or disable integrated device controllers and

ports, and to specify related features and options.

Menu Item Description

Serial Communication Displays options to enable or disable the serial ports and specify related

features and options.

System Profile Settings Displays options to change the processor power management settings,

memory frequency, and so on.

System Security Displays options to configure the system security settings like, system

password, setup password, TPM security, and so on. It also enables or

disables support for the power and NMI buttons on the system.

Miscellaneous Settings Displays options to change the system date, time, and so on.

System Information screen

You can use the System Information screen to view system properties such as Service Tag, system

model, and the BIOS version.

To view the System Information click System Setup Main Menu → System BIOS → System Information.

Menu Item Description

System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Management

Engine Version

Displays the current revision of the Management Engine firmware.

System Service Tag Displays the system Service Tag.

System Manufacturer Displays the name of the system manufacturer.

System Manufacturer

Contact Information

Displays the contact information of the system manufacturer.

System CPLD Version Displays the current revision of the system CPLD firmware.

UEFI Compliance Version Displays the system firmware UEFI compliance level.

Memory Settings screen

You can use the Memory Settings screen to view all the memory settings as well as enable or disable

specific memory functions such as system memory testing and node interleaving.

To view theMemory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory utilized.

System Memory Testing Specifies whether system memory tests are run during system boot.

Options are Enabled and Disabled. By default, the System Memory

Testing option is set to Disabled.

Memory Operating Mode Specifies the memory operating mode. The options available are

Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, and

Menu Item Description

Spare with Advanced ECC Mode. By default, the Memory Operating

Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different defaults

and available options based on the memory configuration of your

system.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If

this field is Enabled, memory interleaving is supported if a symmetric

memory configuration is installed. If Disabled, the system supports

NUMA (asymmetric) memory configurations. By default, Node

Interleaving option is set to Disabled.

Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are

Home Snoop, Early Snoop, and Cluster on Die. By default, the Snoop

Mode option is set to Early Snoop. The field is only available when Node

Interleaving is Disabled.

Processor Settings screen

You can use the Processor Settings screen to view the processor settings and perform specific functions

such as enabling virtualization technology, hardware prefetcher, and logical processor idling.

To view the Processor Settings screen, click System Setup Main Menu → System BIOS → Processor

Settings.

Menu Item Description

Logical Processor Enables or disables the logical processors and displays the number of

logical processors. If the Logical Processor option is set to Enabled, the

BIOS displays all the logical processors. If this option is set to Disabled,

the BIOS displays only one logical processor per core. By default, the

Logical Processor option is set to Enabled.

Alternate RTID (Requestor

Transaction ID) Setting

Enables you to allocate more RTIDs to the remote socket, thereby

increasing cache performance between the sockets or easing work in

normal mode for NUMA. By default, the Alternate RTID (Requestor

Transaction ID) Setting is set to Disabled.

Virtualization Technology Enables or disables the additional hardware capabilities provided for

virtualization. By default, the Virtualization Technology option is set to

Enabled.

Address Translation Service

(ATS)

Defines the Address Translation Cache (ATC) for devices to cache the

DMA transactions. This field provides an interface to a chipset's Address

Translation and Protection Table to translate DMA addresses to host

addresses. By default, the option is set to Enabled.

Adjacent Cache Line

Prefetch

Optimizes the system for applications that require high utilization of

sequential memory access. By default, the Adjacent Cache Line Prefetch

option is set to Enabled. You can disable this option for applications that

require high utilization of random memory access.

Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware

Prefetcher option is set to Enabled.

DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer

prefetcher. By default, the DCU Streamer Prefetcher option is set to

Enabled.

Menu Item Description

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,

the DCU IP Prefetcher option is set to Enabled.

Execute Disable Enables or disables the execute disable memory protection technology.

By default, the Execute Disable option is set to Enabled.

Logical Processor Idling Enables or disables the operating system capability to put logical

processors in the idling state in order to reduce power consumption. By

default, the option is set to Disabled.

Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

TDP refers to the maximum amount of power the cooling system is

required to dissipate.

X2Apic Mode Enables or disables the X2Apic mode.

Number of Cores per

Processor

Controls the number of enabled cores in each processor. By default, the

Number of Cores per Processor option is set to All.

Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed Displays the maximum core frequency of the processor.

Processor Bus Speed Displays the bus speed of the processor.

NOTE: The processor bus speed option displays only when both

processors are installed.

Processor 1 NOTE: Depending on the number of installed CPUs, there may be

up to two processor listings. The following settings are displayed for

each processor installed in the system.

Family-Model-Stepping Displays the family, model and stepping of the processor as defined by

Intel.

Brand Displays the brand name reported by the processor.

Level 2 Cache Displays the total L2 cache.

Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

SATA Settings screen

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on

your system.

To view the SATA Settings screen click System Setup Main Menu → System BIOS → SATA Settings.

Menu Item Description

Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.

By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives

during POST. This option is applicable only to ATA and AHCI mode.

Write Cache Enables or disables the command for Embedded SATA drives during

POST.

Menu Item Description

Port A Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port E Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Menu Item Description

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Menu Item Description

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Boot Settings screen

You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also allows you to

specify the boot order.

To view the Boot Settings screen click System Setup Main Menu → System BIOS → Boot Settings.

Menu Item Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from

booting if the operating system is not installed in the same boot

mode.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings

menu. Setting this field to BIOS disables the UEFI Boot Settings

menu.

If the operating system supports UEFI, you can set this option to UEFI.

Setting this field to BIOS allows compatibility with non-UEFI operating

systems. By default, the Boot Mode option is set to BIOS.

Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is

enabled and the system fails to boot, the system reattempts the boot

sequence after 30 seconds. By default, the Boot Sequence Retry option

is set to Enabled.

Hard-Disk Failover Specifies which devices in the Hard-Disk Drive Sequence are attempted

in the boot sequence. When the option is Disabled, only the first hard

disk device in the list is attempted to boot. When set to Enabled, all hard

disk devices are attempted in order, as listed in the Hard-Disk Drive

Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings Configures the boot sequence and the boot devices.

Network Settings screen

You can use the Network Settings screen to modify PXE device settings. Network Settings are only

available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS

boot mode, the network settings are handled by the network controllers option ROM.

To view the Network Settings click System Setup Main Menu → System BIOS → Network Settings.

Menu Item Description

PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is

created for the device.

PXE Device n Settings (n = 1

to 4)

Allows you to control the configuration of the PXE device.

Integrated Devices screen details

Integrated Devices screen allows you to view and configure the settings of all integrated devices

including the video controller, integrated RAID controller, and the USB ports.

In the System Setup Main Menu, click System BIOS → Integrated Devices.

The Integrated Devices screen details are explained below.

Menu Item Description

USB 3.0 Setting Allows you to enable or disable the USB 3.0 support Enable this option

only if your operating system supports USB 3.0. Disabling this allows

devices to operate at USB 2.0 speed. USB 3.0 is disabled by default.

User Accessible USB Ports Allows you to enable or disable the USB ports. Selecting Only Back Ports

On disables the front USB ports, selecting All Ports Off disables all USB

ports. The USB keyboard and mouse operates during boot process in

certain operating systems. After the boot process is complete, the USB

keyboard and mouse does not work if the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off will disable

the USB management port and also restrict access to iDRAC

features.

Internal USB Port Allows you to enable or disable the internal USB port. By default, the

Internal USB Port option is set to Enabled.

Embedded NIC1 and NIC2 Allows you to enable or disable the Embedded NIC1 and NIC2 .If set to

Disabled, the NIC may still be available for shared network access by the

embedded management controller. Configure this function using the

NIC management utilities of the system.

I/OAT DMA Engine Allows you to enable or disable the I/OAT option Enable only if the

hardware and software supports the feature.

Embedded Video Controller Allows you to enable or disable the Embedded Video Controller. By

default, the embedded video controller is Enabled. If the Embedded

Video Controller is the only display capability in the system (that is, no

add-in graphics card is installed), then the Embedded Video Controller is

automatically used as the primary display even if the Embedded Video

Controller setting is Disabled.

Current State of Embedded

Video Controller

Displays the current state of the Embedded Video Controller. Current

State of Embedded Video Controller is a read only field, indicating the

current state for the Embedded Video Controller.

SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O

Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable

option is set to Disabled.

OS Watchdog Timer If your system stops responding, this watchdog timer aids in the recovery

of your operating system. When this field is set to Enabled, the operating

system is allowed to initialize the timer. When is set to Disabled (the

default), the timer will have no effect on the system.

Memory Mapped I/O above

4GB

Allows you to enable support for PCIe devices that require large amounts

of memory. By default, the option is set to Enabled.

Slot Disablement Allows you to enable or disable available PCIe slots on your system. The

Slot Disablement feature controls the configuration of PCIe cards

Menu Item Description

installed in the specified slot. Slot disablement must be used only when

the installed peripheral card is preventing booting into the operating

system or causing delays in system startup. If the slot is disabled, both the

Option ROM and UEFI driver are disabled.

Serial Communication screen

You can use the Serial Communication screen to view the properties of the serial communication port.

To view the Serial Communication click System Setup Main Menu → System BIOS → Serial

Communication.

Menu Item Description

Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2)

in the BIOS. BIOS console redirection can also be enabled and the port

address can be specified. By default, Serial Communication option is set

to Auto.

Serial Port Address Enables you to set the port address for serial devices. By default, the

Serial Port Address option is set to Serial Device 1=COM2, Serial Device

2=COM1

NOTE: You can use only Serial Device 2 for the Serial Over LAN

(SOL) feature. To use console redirection by SOL, configure the

same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX

setting saved in iDRAC. The serial MUX setting can independently be

changed in iDRAC. Therefore, loading the BIOS default settings from

within the BIOS setup utility may not always revert this setting to the

default setting of Serial Device 1.

External Serial Connector You can associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device using this field.

NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL.

To use console redirection by SOL, configure the same port address

for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX

setting saved in iDRAC. The serial MUX setting can independently be

changed in iDRAC. Therefore, loading the BIOS default settings from

within the BIOS setup utility may not always revert this setting to the

default setting of Serial Device 1.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts

to determine the baud rate automatically. This failsafe baud rate is used

only if the attempt fails, and the value must not be changed. By default,

the Failsafe Baud Rate option is set to 115200.

Remote Terminal Type Sets the remote console terminal type. By default, the Remote Terminal

Type option is set to VT 100/VT 220.

Redirection After Boot Enables or disables the BIOS console redirection when the operating

system is loaded. By default, the Redirection After Boot option is set to

Enabled.

System Profile Settings screen

You can use the System Profile Settings screen to enable specific system performance settings such as

power management.

To view the System Profile Settings click System Setup Main Menu → System BIOS → System Profile

Settings.

Menu Item Description

System Profile Sets the system profile. If you set the System Profile option to a mode

other than Custom, the BIOS automatically sets the rest of the options.

You can only change the rest of the options if the mode is set to Custom.

By default, the System Profile option is set to Performance Per Watt

Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System

Profile is set to Custom.

CPU Power Management Sets the CPU power management. By default, the CPU Power

Management option is set to System DBPM (DAPC). DBPM is Demand-

Based Power Management.

Memory Frequency Sets the speed of the system memory. You can select Maximum

Performance, Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in turbo boost mode. By

default, the Turbo Boost option is set to Enabled.

Energy Efficient Turbo Enables or disables the Energy Efficient Turbo.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s

core frequency is adjusted within the turbo range based on workload.

C1E Enables or disables the processor to switch to a minimum performance

state when it is idle. By default, the C1E option is set to Enabled.

C States Enables or disables the processor to operate in all available power states.

By default, the C States option is set to Enabled.

Collaborative CPU

Performance Control

Enables or disables the CPU power management. When set to Enabled,

the CPU power management is controlled by the OS DBPM and the

System DBPM (DAPC). By default, the option is set to Disabled.

Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory Patrol

Scrub option is set to Standard.

Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. By default, the Memory

Refresh Rate option is set to 1x.

Uncore Frequency Selects the Processor Uncore Frequency.

Dynamic mode allows the processor to optimize power resources across

the cores and uncore during runtime. The optimization of the uncore

frequency to either save power or optimize performance is influenced by

the setting of the Energy Efficiency Policy.

Energy Efficient Policy Enables you to selects the Energy Efficient Policy.

The CPU uses the setting to manipulate the internal behavior of the

processor and determines whether to target higher performance or

better power savings.

Menu Item Description

Number of Turbo Boot

Enabled Cores for Processor

NOTE: If there are two processors installed in the system, you see an

entry for Number of Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. By

default, the maximum number of cores is enabled.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the

Monitor/Mwait option is set to Enabled for all system profiles, except

Custom.

NOTE: This option can be disabled only if the C States option in

Custom mode is disabled.

NOTE: When C States is enabled in Custom mode, changing the

Monitor/Mwait setting does not impact system power/performance.

System Security Settings screen

You can use the System Security screen to perform specific functions such as setting the system

password, setup password and disabling the power button.

To view the System Security click System Setup Main Menu → System BIOS → System Security Settings.

Menu Item Description

Intel AES-NI Improves the speed of applications by performing encryption and

decryption using the Advanced Encryption Standard Instruction Set and is

set to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is

read-only if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper

is not installed in the system.

Password Status Locks the system password. By default, the Password Status option is set

to Unlocked.

TPM Security NOTE: The TPM menu is available only when the TPM module is

installed.

Allows you to control the reporting mode of the Trusted Platform

Module (TPM). By default, the TPM Security option is set to Off. You can

only modify the TPM Status, TPM Activation , and Intel TXT fields if the

TPM Status field is set to either On with Pre-boot Measurements or On

without Pre-boot Measurements.

TPM Information Changes the operational state of the TPM. By default, the TPM Activation

option is set to No Change.

TPM Status Displays the TPM status.

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the

TPM. The loss of TPM keys may affect booting to the operating

system.

Clears all the contents of the TPM. By default, the TPM Clear option is set

to No.

Menu Item Description

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To

enable Intel TXT, Virtualization Technology must be enabled and TPM

Security must be Enabled with Pre-boot measurements. By default, the

Intel TXT option is set to Off

Power Button Enables or disables the power button on the front of the system. By

default, the Power Button option is set to Enabled.

NMI Button Enables or disables the NMI button on the front of the system. By default,

the NMI Button option is set to Disabled.

AC Power Recovery Sets how the system reacts after AC power is restored to the system. By

default, the AC Power Recovery option is set to Last.

AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is

restored to the system. By default, the AC Power Recovery Delay option

is set to Immediate.

User Defined Delay (60s to

240s)

Sets the User Defined Delay when the User Defined option for AC Power

Recovery Delay is selected.

UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to

Standard (the default) UEFI variables are accessible in the Operating

System per the UEFI specification. When set to Controlled, selected UEFI

variables are protected in the environment and new UEFI boot entries are

forced to be at the end of the current boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image

using the certificates in the Secure Boot Policy. Secure Boot is disabled

by default.

Secure Boot Policy When Secure Boot policy is Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images.

When Secure Boot policy is Custom, the BIOS uses the user-defined key

and certificates. Secure Boot policy is Standard by default.

Secure Boot Policy

Summary

Displays the list of certificates and hashes that secure boot uses to

authenticate images.

Secure Boot Custom Policy Settings screen

Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.

In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy

Settings.

Menu Item Description

Platform Key Imports, exports, deletes, or restores the platform

key (PK).

Key Exchange Key Database Allows you to import, export, delete, or restore

entries in the Key Exchange Key (KEK) Database.

Authorized Signature Database Imports, exports, deletes, or restores entries in the

Authorized Signature Database (db).

Forbidden Signature Database Imports, exports, deletes, or restores entries in the

Forbidden Signature Database (dbx).

Miscellaneous Settings screen

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset

tag, and changing the system date and time.

To view the Miscellaneous Settings click System Setup Main Menu → System BIOS → Miscellaneous

Settings.

Menu Item Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Displays the asset tag and enables you to modify it for security and

tracking purposes.

Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled

or disabled. By default the Keyboard NumLock is set to On.

NOTE: This option does not apply to 84-key keyboards.

F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By default, F1/F2 Prompt

on Error is set to Enabled. The F1/F2 prompt also includes keyboard

errors.

Load Legacy Video Option

ROM

Enables you to determine whether the system BIOS loads the legacy

video (INT 10H) option ROM from the video controller. Selecting Enabled

in the operating system does not support UEFI video output standards.

This field is only for UEFI boot mode. You cannot set this to Enabled if

UEFI Secure Boot mode is enabled.

About Boot Manager

Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup

and boot options without restarting the system.

Entering Boot Manager

The Boot Manager screen allows you to select boot options and diagnostic utilities.

1. Turn on or restart your system.

2. Press <F11> when you see the message <F11> = Boot Manager.

If your operating system begins to load before you press <F11>, allow the system to finish booting,

and then restart your system and try again.

Boot Manager main menu

Menu Item Description

Continue Normal Boot The system attempts to boot to devices starting

with the first item in the boot order. If the boot

attempt fails, the system continues with the next

Menu Item Description

item in the boot order until the boot is successful

or no more boot options are found.

One Shot Boot Menu Takes you to the boot menu where you can select

a one time boot device to boot from.

Launch System Setup Enables you to access the System Setup.

Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle

Controller program.

System Utilities Launches system utilities menu such as system

diagnostics and UEFI shell.

About Dell Lifecycle Controller

Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware

settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware

profiles. For more information about Dell Lifecycle Controller, see the documentation at dell.com/

esmmanuals.

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The

instructions given below may vary if you have selected BIOS for Boot Mode.

1. In the System Setup Main Menu, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the <+> and <-> keys to move the device down

or up in the order.

4. Click Exit, click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify the boot mode for installing your operating system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface

(UEFI) specifications that overlays the system BIOS.

To choose the system boot mode follow the steps below.

1. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup.

2. Once you specify the boot mode, the system boots in the specified boot mode, proceed to install

your operating system from that mode.

3. You must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating

system.

CAUTION: Trying to boot the operating system from the other boot mode will cause the system

to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS

and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot

mode.

NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.

Assigning a system and setup password

Prerequisites

NOTE: The password jumper enables or disables the System Password and Setup Password

features. For more information about the password jumper settings, see System board jumper

settings.

You can assign a new System Password and Setup Password or change an existing System Password

and Setup Password only when the password jumper setting is enabled and Password Status is

Unlocked.

If the password jumper setting is disabled, the existing System Password and Setup Password are deleted

and you need not provide the system password to boot the system.

About this task

To assign a System Password and Setup Password, follow the steps below:

Steps

1. To enter System Setup, press <F2> immediately after a power-on or restart.

2. From the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. On the System BIOS screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. On the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, enter your system password, and press <Enter> or <Tab>.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password, and click OK.

7. Select Setup Password, enter your setup password and press <Enter> or <Tab>.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password, and click OK.

9. Press <Esc> to return to the System BIOS screen. Press <Esc> again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system restarts.

Using your system password to secure your system

Prerequisites

NOTE: If you have assigned a setup password, the system accepts your setup password as an

alternate system password.

Steps

1. Turn on or reboot your system.

2. Type your password and press <Enter>.

Next steps

When Password Status is Locked, type the password and press <Enter> when prompted at reboot.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter

your password. You have three attempts to enter the correct password. After the third unsuccessful

attempt, the system displays an error message that the system has halted and must be powered down.

Even after you shut down and restart the system, the error message is displayed until the correct

password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and

Setup Password options to protect your system from unauthorized changes.

Deleting or changing an existing system password and

setup password

Prerequisites

Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before

attempting to delete or change the existing System and/or Setup password. You cannot delete or change

an existing System or Setup password if the Password Status is Locked.

Steps

1. To enter System Setup, press <F2> immediately after a power on or restart.

2. From the System Setup Main Menu, select System BIOS and press <Enter>.

The System BIOS screen is displayed.

3. On the System BIOS Screen, select System Security and press <Enter>.

The System Security screen is displayed.

4. On the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.

6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.

If you change the System and Setup password a message prompts you to re-enter the new

password. If you delete the System and Setup password, a message prompts you to confirm the

deletion.

7. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to

save the changes.

Operating with a setup password enabled

If Setup Password is Enabled, enter the correct setup password before modifying most of the System

Setup options.

If you do not enter the correct password in three attempts, the system displays the message

Invalid Password! Number of unsuccessful password attempts: <x> System Halted!

Must power down.

Even after you shut down and restart the system, the error message is displayed until the correct

password is entered. The following options are exceptions:

• If System Password is not Enabled and is not locked through the Password Status option, you can

assign a system password.

• You cannot disable or change an existing system password.

NOTE: You can use the Password Status option in conjunction with the Setup Password option to

protect the system password from unauthorized changes.

Embedded system management

The Dell Lifecycle Controller provides advanced embedded systems management throughout the

server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function

independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the

Lifecycle Controller.

For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and

deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/home.

iDRAC Settings utility

The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI. You

can enable or disable various iDRAC parameters using the iDRAC Settings Utility.

NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise

License upgrade.

For more information on using iDRAC, see the iDRAC User's Guide at dell.com/esmmanuals.

Entering the iDRAC Settings utility

1. Turn on or restart the managed system.

2. Press <F2> during Power-on Self-test (POST).

3. In the System Setup Main Menu page, click iDRAC Settings.

The iDRAC Settings screen is displayed.

Changing the Thermal Settings

The iDRAC Settings utility enables you to select and customize the thermal control settings for your

system.

1. Enter the iDRAC Settings utility.

2. Under iDRAC Settings → Thermal → User Option, select between the following options:

• Default

• Maximum Exhaust Temperature

• Fan Speed Offset

NOTE: When the User Option is set to the default Auto setting, the user option cannot be

modified.

3. Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields.

4. Click Back → Finish → Yes.

Installing and removing system

components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not

attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose

you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: It is recommended that you always use a static mat and static strap while working on

components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all

times with either a module or with a blank.

Before working inside your system

1. Power off the system and any attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If installed, remove the optional front bezel.

4. Lay the system on its side.

5. Remove the system cover.

Related Links

Removing the front bezel

Removing the system cover

After working inside your system

1. Install the system cover.

2. Place the system upright on its feet on a flat and stable surface.

3. Install the optional bezel.

4. Reconnect the system to an electrical outlet and peripherals.

5. Power on the system, including any attached peripherals.

Related Links

Installing the system cover

Installing the front bezel

Recommended tools

You will need the #2 Phillips screwdriver to perform the removal and installation procedures.

Front bezel (optional)

Installing the front bezel

1. Locate and remove the bezel keys.

NOTE: There are two bezel keys attached to the bezel.

2. Insert the bezel tabs into the bezel tab slots in the chassis.

3. Insert the bezel tabs into the slots on the chassis.

4. Push the top end of the bezel toward the system until the bezel locks into place.

5. Lock the bezel.

Figure 10. Installing and removing the front bezel

1. release latch 2. system

3. bezel key 4. slot on the chassis (2)

5. bezel tab (2) 6. bezel

Removing the front bezel

1. Unlock the bezel using the bezel keys.

2. Press the release latch at the top of the bezel.

3. Pull the top end of the bezel away from the system.

4. Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system.

System feet

The system feet provide stability to the system in the tower mode.

Removing the system feet

Prerequisites

NOTE: It is recommended that you remove the system feet only when you are converting the

system from the tower mode to the rack mode, or when you are replacing the system feet with the

wheel assembly.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Turn the system feet inward.

4. Lay the system on its side on a flat and stable surface.

Steps

Remove the screws securing the system feet to the base of the tower.

Figure 11. Removing and installing the system feet

1. screw hole (4) 2. slot (12)

3. tab (12) 4. base of the tower

5. system feet (4) 6. screw (4)

Related Links

Installing the system feet

Prerequisites

CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable

foundation for the system. Failure to install the feet poses the risk of having the system tip over,

possibly causing bodily injury or damage to the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on its side on a flat and stable surface.

Steps

1. Align the three tabs on the system feet with the three slots on the base of the chassis.

2. Secure the system feet to the base of the chassis by using the screws.

Next steps

Place the system upright on a flat and stable surface, and turn the system feet outward.

Related Links

Removing the system feet

Caster wheels (optional)—tower mode

Caster wheels provide mobility to the system in the tower mode.

The caster wheel assembly consists of:

• Caster wheel units (front and back)

• Two screws for the caster wheel units

Installing caster wheels

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on its side on a flat and stable surface with the base of the system extending off the

edge of the surface.

4. If installed, remove the system feet.

Steps

1. Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis,

and insert the hooks into the slots.

2. Offset the back wheel to the back of the system and secure the unit in place using a single screw.

3. Align the two retention hooks on the front wheel with the two slots on the base of the chassis and

insert the hooks into the slots.

4. Offset the front wheel to the front and secure the unit in place using a screw.

Figure 12. Removing and installing caster wheels

1. support unit 2. screw for support unit (2)

3. slot on base of the tower (4) 4. wheel assembly unit (2)

5. screw for wheel assembly (2)

Related Links

Removing the system feet

Removing caster wheels

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on a flat and stable surface with the wheels extending beyond the edge of the

surface.

Steps

1. Remove the screw securing the front wheel unit to the base of the chassis.

2. Offset the front wheel unit slightly to the back of the system to release the retention hooks, and pull

out the front wheel unit.

3. Remove the screw securing the back wheel unit to the base of the chassis.

4. Offset the back wheel unit slightly to the front of the system to release the retention hooks, and pull

out the back wheel unit.

Related Links

Installing caster wheels

Removing the system cover

Prerequisites

1. Ensure that you read the Safety instructions.

2. Power off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and disconnect the peripherals.

4. Remove the optional front bezel.

5. Lay the system on a flat and stable surface.

Steps

1. Turn the latch release lock to the unlock position.

2. Press the cover release latch and remove the system cover.

Figure 13. Removing and installing the system cover

1. system 2. system cover

3. cover release latch 4. cover release latch lock

Related Links

Removing the front bezel

Installing the system cover

Prerequisites

Ensure that you read the Safety instructions.

Steps

1. Align the slots on the system cover with the tabs on the chassis.

2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.

3. Turn the latch release lock to the locked position.

Next steps

1. Place the system upright on its feet on a flat and stable surface.

2. If removed, install the front bezel.

3. Reconnect the system to its electrical outlet.

4. Power on the system, and reconnect any attached peripherals.

Related Links

Installing the front bezel

Removing the system cover

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Components that are hot-swappable are marked orange and touch-points on the

components are marked blue.

Figure 14. Inside the system

1. optical drive or tape drive 2. memory-module slots (4)

3. processor 1 4. power supply unit

5. expansion card slots 6. external cooling fan (optional)

7. internal cooling fan 8. memory-module slots (2)

9. processor 2 10. memory-module slots (2)

11. memory-module slots (4) 12. hard drives

Optical drives and tape drives (optional)

Your system supports one of the following configurations:

• Systems with cabled hard drives support one optical drive and one tape drive.

• Systems with hot-swappable hard drives support up to one optical drive and two tape drives.

NOTE: If your system is installed with a double-width GPU card, the system supports only one

5.25 inch removal media storage.

NOTE: You can also install a Dell PowerVault RD1000 removable media device on your system.

For systems with hot-swappable hard drives, the optical and tape drives can be configured as follows:

Slot 1 SATA optical drive or PowerVault RD1000

Slot 2 PowerVault RD1000 or blank

Slot 3 SAS tape drive or blank

Removing the optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Disconnect the power and data cables from the back of the optical/tape drive.

NOTE: Observe the routing of the power and data cable inside the chassis when you remove

them from the system board and the optical/tape drive. You must route these cables correctly

and in a similar manner when you replace them to prevent them from being pinched or

crimped.

2. To remove the optical/tape drive, push the release latch as indicated in the figure.

3. Slide the optical/tape drive out of the drive bay.

4. If you are not immediately replacing the optical/tape drive, install the optical/tape drive blank.

NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

NOTE: The procedure to install an optical/tape drive blank is similar to the procedure to install

an optical/tape drive.

Figure 15. Removing and installing the optical drive or tape drive

1. optical drive/tape drive 2. guide

3. release latch

NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an

x16 backplane. All backplanes have an ODD connector.

Figure 16. Cabling— optical drive and tape drive

1. optical drive connector on system board 2. tape drive connector on system board

3. SAS tape drive connector on the PERC

card 4. PERC card

5. system board 6. SAS tape drive

7. tape drive 8. optical drive

Related Links

Installing the optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack and prepare the drive for installation.

For instructions, see the documentation that accompanied the drive.

If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more

information on installing a SAS tape drive, see Installing an expansion card.

2. If installed, remove the old drive or the drive blank.

3. Align the guide on the drive with the slot on drive bay.

4. Slide the optical/tape drive into the slot until the optical/tape drive snaps into place.

5. Connect the power cable and data cables to the back of the optical/tape drive.

6. Connect the power cable to the backplane and the and data cable to the system board.

You can connect up to one optical drive with one SATA tape backup unit, and one SAS tape backup

unit using Dell OpenManage IT Assistant.

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the optical drive or tape drive

Cooling shroud

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get

overheated quickly, resulting in shutdown of the system and loss of data.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Holding the touch points, lift the cooling shroud from the system.

NOTE: Systems with x16 hard-drive backplanes use a different cooling shroud. To ensure

proper cooling, always install the cooling shroud provided with your system.

Figure 17. Removing and installing the cooling shroud — 3.5 inch hard-drive system

1. chassis intrusion switch 2. touch points (2)

3. slots (2) 4. chassis intrusion-switch connector on

the system board

Related Links

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside

the system are routed along the chassis wall and secured using the cable securing clips.

Steps

1. Align the two slots on the cooling shroud with the tabs on the internal cooling fan.

2. Lower the cooling shroud into the chassis until the two slots on the cooling shroud are flush with the

tabs on the internal cooling fan.

NOTE: When the cooling shroud is properly seated, the chassis intrusion-switch on the cooling

shroud connects to the chassis intrusion-switch connector on the system board.

Related Links

Removing the cooling shroud

Hot-swappable hard drives

Your system supports Entry Hard Drives and Enterprise Class Hard Drives. Entry Hard Drives are designed

for 5x8 operating environment with less workload rating to drives and Enterprise Class Drives are

designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of

quality, functionality, performance, and reliability to be optimized for the target implementation.

NOTE: Do not mix Enterprise Class Drives with Entry Hard Drives.

For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector

HDD FAQ document at dell.com/poweredgemanuals.

Choosing the right drive type depends on the usage pattern. Improper use of Entry Hard Drives (workload

rating exceed 55TB/year) will lead to significant risk and increase the drives failure rate.

All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in

hot-swappable hard-drive carriers that fit in the hard-drive slots.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the

documentation for the storage controller card to ensure that the host adapter is configured

correctly to support hot-swap hard drive removal and insertion.

CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so

can cause a hard drive failure.

Use only hard drives that have been tested and approved for use with the hard-drive backplane.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that

high-capacity hard drives can take a number of hours to format.

Removing a hot-swap hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. If installed, remove the front bezel.

3. Using the management software, prepare the hard drive for removal. For more information, see the

documentation for the storage controller.

If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. You can

remove the hard-drive when the hard-drive indicators turn off.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard-drive carrier release handle.

2. Slide the hard-drive carrier out of the hard-drive slot.

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-

drive blanks installed.

3. If you are not replacing the hard drive immediately, insert a hard-drive blank in the empty hard-drive

slot.

Figure 18. Removing and installing a hot-swap hard drive

1. release button 2. hard-drive carrier

3. hard-drive carrier handle

Next steps

If removed, install the front bezel.

Installing a hot-swap hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive

backplane.

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier

can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered

on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement

hard drive is blank or contains data that you wish to have over-written. Any data on the

replacement hard drive is immediately lost after the hard drive is installed.

Steps

1. If a hard-drive blank is installed in the hard-drive slot, remove it.

2. Install a hard drive in the hard-drive carrier.

3. Press the release button on the front of the hard-drive carrier and open the hard-drive carrier handle.

4. Insert the hard-drive carrier into the hard-drive slot until the carrier comes in contact with the

backplane.

5. Close the hard-drive carrier handle to lock the hard drive in place.

Next steps

If applicable, install the front bezel.

Removing a hard-drive blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive

blanks installed.

1. Ensure that you read the Safety instructions.

2. If installed, remove the bezel.

Steps

Press the release button and slide the hard-drive blank out of the hard-drive slot.

Figure 19. Removing and installing a 2.5 inch hard-drive blank

1. hard-drive blank 2. release button

Figure 20. Removing and installing a 3.5 inch hard-drive blank

1. hard-drive blank 2. release button

Installing a hard-drive blank

Prerequisites

1. Ensure that you read the Safety instructions.

2. If installed, remove the front bezel.

Steps

Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.

Next steps

If applicable, install the front bezel.

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the screw holes on the 2.5 inch hard drive with the screw holes on the 3.5 inch hard-drive

adapter.

2. Install the screws to secure the hard drive to the hard-drive adapter.

Figure 21. Removing and installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

1. 2.5 inch hard drive 2. 3.5 inch hard-drive adapter

3. screw (2)

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

NOTE: A 2.5 inch hard drive is installed in a 3.5 inch hard-drive adapter, which is then installed in the

3.5 inch hard-drive carrier.

Steps

1. Remove the screws from the side of the 3.5 inch hard-drive adapter.

2. Remove the hard drive from the hard-drive adapter.

Installing a hard-drive adapter into a hard-drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Insert the hard-drive adapter into the hard-drive carrier with the connector end of the hard drive

toward the back of the hard-drive carrier.

2. Align the screw holes on the hard drive with the holes on the hard-drive carrier.

3. Install the screws to secure the hard drive to the hard-drive carrier.

Figure 22. Removing and installing a hard-drive adapter into a 3.5 inch hard-drive carrier

1. 3.5 inch hard-drive carrier 2. screw (5)

3. hard-drive adapter 4. 2.5 inch hard drive

Removing a hard-drive adapter from a hard-drive carrier

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard-drive adapter out of the hard-drive carrier.

Removing a hard drive from a hard-drive carrier

Prerequisites

1. Keep the #2 Phillips screwdriver ready.

2. Remove the hard-drive carrier from the system.

Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard drive out of the hard-drive carrier.

Figure 23. Removing and installing a hard drive into a hard-drive carrier

1. screw (4) 2. hard drive

3. hard-drive carrier

Installing a hard drive into a hard-drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Keep the #2 Phillips screwdriver ready.

Steps

1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the

back of the hard-drive carrier.

2. Align the screw holes on the hard drive with the screw holes on the hard-drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier.

3. Attach the screws to secure the hard drive to the hard-drive carrier.

Cabled hard drives

Your system supports up to four 3.5 inch (SAS or SATA) cabled hard drives. Cabled hard drives are

installed in an internal hard-drive bay.

CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so

can cause a hard drive failure.

NOTE: Use only hard drives that have been tested and approved for use with your system.

Removing the internal hard-drive bay

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

Steps

1. Disconnect the data and power cable(s) from the hard drive(s).

2. Loosen the two captive screws securing the internal hard-drive bay to the chassis.

3. Lift the internal hard-drive bay up and out of the chassis.

Figure 24. Installing and removing the internal hard-drive bay

1. cabled hard drives (4) 2. captive screws (2)

3. internal hard-drive bay

Related Links

Installing the internal hard-drive bay

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the internal hard-drive bay with the tabs on the chassis and slide the internal hard-drive bay

into the chassis.

2. Secure the internal hard-drive bay to the chassis using the two captive screws.

3. Connect the data and power cables to the hard drive(s).

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the internal hard-drive bay

Removing a cabled hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

Steps

1. Remove the power and data cables from the hard drive(s) in the internal hard-drive bay.

2. Remove the internal hard-drive bay.

3. Remove the four screws securing the hard drive to the internal hard-drive bay.

4. Remove the hard drive from the internal hard-drive bay.

Figure 25. Removing and installing a cabled hard drive

1. spare screws 2. hard drive connector

3. hard drive 4. internal hard-drive bay

5. screws (4)

Figure 26. Cabling—Cabled hard-drives

1. SATA optical drive connector on system

board 2. SATA tape drive connector on system

board

3. SATA A connector on system board 4. system board

5. hard drives 6. tape drive

7. optical drive

Figure 27. Cabling—Cabled hard-drives with a PERC card

1. front-panel HDD LED controller

connector on the system board 2. SATA optical drive connector on system

board

3. SATA tape drive connector on system

board 4. system board

5. SAS connector on PERC card 6. PERC card

7. front-panel HDD LED controller

connector on the PERC card 8. hard drives

9. tape drive 10. optical drive

Next steps

1. Install the internal hard-drive bay into the chassis.

2. If disconnected, reconnect the power and data cable(s) to the remaining hard drive(s) in the internal

hard-drive bay.

Related Links

Removing the internal hard-drive bay

Installing a cabled hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Disconnect the power and data cables from the hard drive(s) in the internal hard-drive bay.

5. Remove the internal hard-drive bay.

Steps

1. Insert the hard drive into the internal hard-drive bay with the hard-drive connector facing outward.

2. Secure the hard drive to the internal hard-drive bay using the four screws.

NOTE: When installing new hard drives into the internal hard-drive bay, use the spare hard-

drive screws attached to the hard-drive bay.

Next steps

1. Follow the procedure listed in After working inside your system.

2. Install the internal hard-drive bay into the chassis.

3. Connect the power and data cables to the hard drive(s).

4. Enter System Setup and ensure that the hard drive controller is enabled.

5. Exit System Setup and restart the system.

6. Install any software required for operating the hard drive as described in the documentation for the

hard drive.

Related Links

Removing the internal hard-drive bay

Installing the internal hard-drive bay

Removing a cabled hard drive

Hard-drive backplane

Your system supports one of the following configurations:

• x8 SAS/SATA backplane for 3.5 inch hard drives

NOTE: The x8 backplane also supports up to eight 2.5 inch (SAS, SATA, or SSD) hot-swappable

hard drives installed in 3.5 inch hard-drive adapters, which are then installed in the 3.5 inch hard-

drive carriers.

• x16 SAS/SATA backplane for 2.5 inch hard drives

NOTE: Only systems with hot-swappable hard drives support hard-drive backplanes.

Removing the hard-drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the drives and backplane, remove the hard drives from the

system before removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before

removing the hard drives so that you can replace them in the same locations.

3. Remove all hard drives.

Steps

1. Disconnect the SAS, power, and signal cables from the hard-drive backplane.

NOTE: For the x8 backplane, press the SAS connector and push the connector toward the top

of the system to release the SAS cable from the backplane.

2. Pull the release pin and lift the backplane out of the system.

Figure 28. Removing and installing an x16 hard-drive backplane

1. x16 hard-drive backplane 2. release pin

3. power connector 4. power cable

5. signal cable 6. SAS cable

7. SAS connector

Figure 29. Connectors on an x16 hard-drive backplane

1. backplane power connector 2. x16 backplane

3. power connector for the optical and tape

drives 4. signal connector

5. SAS A connector

Figure 30. Cabling—x16 hard-drive backplane with two PERC cards

1. SATA optical drive connector on system

board 2. SATA tape drive connector on system

board

3. PERC card 4. SAS connector on PERC card

5. SAS connector on PERC card 6. PERC card

7. system board 8. x16 backplane

9. SAS B connector on the x16 backplane 10. SAS A connector on the x16 backplane

11. SAS tape drive 12. SATA tape drive

13. optical drive

Figure 31. Cabling—x8 hard-drive backplane with one PERC card

1. SATA optical drive connector on system

board 2. SATA tape drive connector on system

board

3. SATA B connector on system board 4. SATA A connector on system board

5. SAS connector on PERC card 6. PERC card

7. system board 8. x8 backplane

9. SAS B connector on backplane 10. SAS A connector on backplane

11. SAS tape drive 12. SATA tape drive

13. optical drive

Figure 32. Cabling—x8 hard-drive backplane with two PERC cards

1. SATA optical drive connector on system

board 2. SATA tape drive connector on system

board

3. SAS connector on PERC card 4. PERC card

5. SAS connector on PERC card 6. PERC card

7. system board 8. x8 backplane

9. SAS B connector on backplane 10. SAS A connector on backplane

11. SAS tape drive 12. SATA tape drive

13. optical drive

Related Links

Removing the front bezel

Installing the hard-drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Use the hooks at the back of the hard-drive bay as guides to align the hard-drive backplane.

2. Slide down the hard-drive backplane until the release pin locks into the slot.

3. Connect the SAS, power, signal, and I2C cables to the hard-drive backplane.

Next steps

1. Install the hard drives in their original locations.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the hard-drive backplane

Four-slot hard-drive blank

Systems with x8 hard-drive backplanes configured for software RAID support only four hard drives. The

remaining hard-drive slots are pre-installed with the four-slot hard-drive blank, and are not available for

software RAID.

Removing a four-slot hard-drive blank

Prerequisites

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive

blanks installed.

NOTE: This is a service only procedure.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the hard drives and backplane, you must remove the hard

drives from the system before removing the backplane.

CAUTION: Note the slot number of each hard drive and temporarily label the slots before

removing the hard drives so that you can replace them in the same location(s).

3. Remove all hard drives.

4. Remove the cooling shroud.

5. Remove the x8 hard-drive backplane.

Steps

1. Using a screwdriver, push the release tabs on the four corners of the blank from inside the system, to

unlock the four-slot hard-drive blank from the chassis.

2. From the front of the system, pull the four-slot hard-drive blank at the corners until it is free of the

hard-drive slot.

Figure 33. Installing and removing the four-slot hard-drive blank

1. four-slot hard-drive blank 2. release tab

3. screwdriver

Related Links

Removing the cooling shroud

Removing the hard-drive backplane

Installing a four-slot hard-drive blank

Prerequisites

Ensure that you read the Safety instructions.

Steps

1. Locate the hard drive slots numbered from four to seven.

2. Insert the four-slot hard-drive blank into the hard-drive slot, and push it until the release tabs click

into place.

Next steps

Follow the instructions listed in After working inside your system.

Related Links

Removing a four-slot hard-drive blank

System memory

Your system supports DDR4 registered DIMMs (RDIMMs). It supports DDR4 voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s depending on:

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• Maximum supported DIMM frequency of the processors

Your system contains 12 memory sockets split into four sets— two sets of 4 sockets and two sets of 2

sockets each. DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are

assigned to processor 2. Each 4-socket set is organized into two channels and each 2–socket set is

organized into one channel. In each channel of the 4-socket set, the release levers of the first socket are

marked white and those of the second socket are marked black. In the 2-socket set, each release lever is

marked white.

Figure 34. Memory socket locations

Memory channels are organized as follows:

Processor 1 channel 0: slots A1 and A5

channel 1: slots A2 and A6

channel 2: slots A3 and A7

channel 3: slots A4 and A8

Processor 2 channel 0: slot B1

channel 1: slot B2

channel 2: slot B3

channel 3: slot B4

The following table shows the memory populations and operating frequencies for the supported

configurations.

DIMM Type DIMMs Populated/

Channel Operating Frequency (in

MT/s) Maximum DIMM Rank/Channel

1.2 V

RDIMM 12133, 1866, 1600, and 1333 Single rank or dual rank

General memory module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in

any valid chipset architectural configuration. The following are the recommended guidelines for installing

memory modules:

• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-specific guidelines.

• Up to two dual- or single-rank RDIMMs can be populated per channel.

• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A8

are available. For dual-processor systems, sockets A1 to A8 and sockets B1 to B4 are available.

• Populate all sockets with white release levers first, and then all the sockets with black release levers.

• When mixing memory modules with different capacities, populate the sockets with memory modules

with highest capacity first. For example, if you want to mix 4 GB and 8 GB DIMMs, populate 8 GB

DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release

levers.

• In a dual-processor configuration, the memory configuration for each processor should be identical

through the first eight slots. For example, if you populate socket A1 for processor 1, then populate

socket B1 for processor 2, and so on.

• Memory modules of different capacities can be mixed provided other memory population rules are

followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two DIMM capacities in a system is not supported.

• Populate two DIMMs per processor (one DIMM per channel) at a time to maximize performance.

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the

memory mode selected.

NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines

for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data

Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs

require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode:

Advanced ECC (lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This

protects against single DRAM chip failures during normal operation.

Memory installation guidelines:

• Memory modules must be identical in size, speed, and technology.

• DIMMs installed in memory sockets with white release levers must be identical and similar rule applies

for sockets with black release levers. This ensures that identical DIMMs are installed in matched pairs -

for example, A1 with A2, A3 with A4, A5 with A6, and so on.

NOTE: Advanced ECC with Mirroring is not supported.

Memory optimized (independent channel) mode

This mode supports SDDC only for memory modules that use x4 device width, and the mode does not

impose any specific slot population requirements.

Memory sparing

NOTE: To use memory sparing, this feature must be enabled in the System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on

a rank, the data from this rank is copied to the spare rank and the failed rank is disabled.

With memory sparing enabled, the system memory available to the operating system is reduced by one

rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the

available system memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4

GB = 64 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.

Sample memory configurations

The following tables show sample memory configurations for one and two processor configurations that

follow the appropriate memory guidelines.

NOTE: 1R and 2R in the following tables indicate single- and dual-rank DIMMs respectively.

Table 1. Memory configurations—single processor

System

Capacity (in

GB)

DIMM Size

(in GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

4 4 1 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

8 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

System

Capacity (in

GB)

DIMM Size

(in GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

24 4 6 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

48 8 6 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

96 16 6 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6

128 16 8 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s,

A1, A2, A3, A4, A5, A6, A7, A8

192 32 6 RDIMM, 2R, x4, 2133

MT/s

RDIMM, 2R, x4, 1866

MT/s

A1, A2, A3, A4, A5, A6

Table 2. Memory configurations—two processors

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, B1, B2

32 4 8 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

64 8 8 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

96 8 12 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

128 16 8 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

160 16 and 8 12 2R, x4, 2133 MT/s,

2R, x8, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

System

Capacity (in

GB)

DIMM Size (in

GB) Number of

DIMMs DIMM Rank,

Organization, and

Frequency

DIMM Slot Population

2R, x8, 1866 MT/s NOTE: 16 GB DIMMs must

be installed in slots

numbered A1, A2, A3, A4,

B1, B2, B3, and B4 and 8

GB DIMMs must be

installed in slots A5, A6, A7,

and A8.

192 16 12 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

384 32 12 RDIMM, 2R, x4, 2133

MT/s

RDIMM, 2R, x4, 1866

MT/s

A1, A2, A3, A4, A5, A6,A7,A8, B1,

B2, B3, B4

Removing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to the touch for some time after the system has been

powered down. Allow time for the memory modules to cool before handling them. Handle the

memory modules by the card edges and avoid touching the components or metallic contacts on

the memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory-module socket.

Figure 35. Removing and installing a memory module

1. memory module 2. memory-module socket

3. memory-module socket ejector (2)

Related Links

Removing the cooling shroud

Installing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: The memory modules are hot to the touch for some time after the system has been

powered down. Allow time for the memory modules to cool before handling them. Handle the

memory modules by the card edges and avoid touching the components or metallic contacts on

the memory module.

Steps

1. Locate the appropriate memory-module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory-module socket during

installation, do not bend or flex the memory module; insert both ends of the memory module

simultaneously.

2. Align the edge connector of the memory module with the alignment key of the memory module

socket, and insert the memory module in the socket.

NOTE: The alignment key allows you to install the memory module in the socket in only one

way.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both

ends of the memory module evenly.

3. Press the memory module with your thumbs until the socket levers firmly click into place.

Figure 36. Installing the memory module

1. memory module 2. alignment key

3. memory-module socket ejector (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. Press <F2> to enter System Setup, and check the System Memory setting.

The system should have already changed the value to reflect the installed memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure

that the memory modules are firmly seated in the sockets.

5. Run system memory test in system diagnostics. See Dell Embedded System Diagnostics.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Removing memory modules

Cooling fans

The system supports the following:

• An internal cooling fan

• An optional external cooling fan at the back of the chassis

NOTE: When selecting or upgrading your system configuration, verify the system power

consumption with the Dell Energy Smart Solution Advisor at dell.com/ESSA to ensure optimum

power utilization.

Removing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never operate your system with the internal cooling fan removed. The system can

overheat and result in shutdown of the system and loss of data.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the internal cooling fan power cable from the system board.

2. Press the release tab on the internal cooling fan, and holding the internal cooling fan by the sides,

slide it out in the direction of the arrow marked on the fan.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

Figure 37. Removing and installing the internal cooling fan

1. internal cooling fan power cable 2. release tab

3. arrow 4. internal cooling fan

Related Links

Removing the cooling shroud

Installing the internal cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Do not operate the system with the cover removed for a duration exceeding 5

minutes.

Ensure that you read the Safety instructions.

Steps

1. Hold the cooling fan by the sides with the cable end facing the bottom of the chassis.

CAUTION: Do not remove or install the internal cooling fan by holding the fan blades.

2. Align the four tabs on the internal cooling fan with the four slots on the chassis wall.

3. Press and slide the internal cooling fan into the slots until the release tab locks into place.

CAUTION: Do not remove or install the internal cooling fan by holding the blades.

4. Connect the internal cooling fan power cable to the FAN1 connector on the system board.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the cooling shroud

Removing the internal cooling fan

Removing the external cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Disconnect the external cooling fan power cable from the system board.

2. Remove the four screws that secure the external cooling fan to the chassis.

3. Lift the external cooling fan to disengage the upper and the lower hooks from the slots on the

chassis wall and remove the cooling fan.

4. Remove the external cooling fan power cable from of the system through the external cooling fan

power cable slot at the back of the chassis.

Figure 38. Removing and Installing the external cooling fan

1. back of the system chassis 2. bottom hook (2)

3. external cooling fan 4. screw (4)

5. upper hook 6. external cooling fan power cable slot

7. external cooling fan power cable

Related Links

Removing the cooling shroud

Installing the external cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you follow the Safety instructions.

Steps

1. Route the external cooling fan power cable into the system through the external cooling fan power

cable slot at the back of the chassis.

2. Align and insert the lower and upper hooks on the external cooling fan into the corresponding slots

at the back of the chassis.

3. Use the four screws to secure the external cooling fan to the chassis.

4. Connect the external cooling fan power cable to the FAN2 connector on the system board.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the cooling shroud

Removing the external cooling fan

Internal USB memory key (optional)

An optional USB memory key installed inside your system can be used as a boot device, security key, or

mass storage device. The USB connector must be enabled by the Internal USB Port option in the

Integrated Devices screen of System Setup.

To boot from the USB memory key, configure the USB memory key with a boot image and then specify

the USB memory key in the boot sequence in System Setup.

NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board

connectors.

Replacing the internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the USB connector/USB key on the system board.

NOTE: To locate the internal USB connector on the system board, see System board

connectors.

2. If installed, remove the USB key.

3. Insert the new USB key into the USB connector.

Figure 39. Replacing the internal USB key

1. USB memory key 2. USB memory key connector

Next steps

1. Follow the procedure listed in After working inside your system.

2. While booting, press <F2> to enter System Setup and verify that USB key is detected by the system.

Expansion card holder

Removing the expansion card holder

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

Press the tab and remove the expansion-card holder from the chassis.

Figure 40. Removing and installing the expansion card holder

1. projection (2) 2. tab

3. expansion card holder

Installing the expansion card holder

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

Align the expansion card holder with the projections on the chassis and push it down until firmly

seated.

Next steps

Follow the procedure listed in After working inside your system.

Expansion cards

Expansion card installation guidelines

Table 3. PCI Express Generation 3 expansion cards supported

PCIe Slot Processor Connection Height Length Link Width Slot Width

1 Platform Controller

Hub

Full Height Half Length x4 x8

2 Platform Controller

Hub

Full Height Half Length x1 x1

3 Processor 1 Full Height Full Length x16 x16

4 Processor 1 Full Height Full Length x16 x16

5 Processor 2 Full Height Half Length x8 x8

6 Processor 2 Full Height Half Length x8 x8

NOTE: Only slots 3, 4, 5, and 6 support Generation 3 PCIe expansion cards.

NOTE: Do not use slots 5 and 6 for single processor configuration (CPU1).

NOTE: When your system is installed with a double-width GPU card in slot 3, you cannot install an

expansion card in slot 2.

NOTE: When your system is installed with a double-width GPU card in slot 4, you cannot install an

expansion card in slot 3.

NOTE: The expansion cards are not hot-swappable.

The following table provides a guide for installing expansion cards to ensure proper cooling and

mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority

indicated. All other expansion cards must be installed following the card priority and slot priority order.

Table 4. Expansion card installation order

Card Priority Card Type Slot Priority Maximum Allowed

1 GPU 4 1

GPU (AMD W7000) 3, 4 2

2 RAID 3, 4 2

RAID (H830) 3, 4, 5, 6 4

3 10 Gb NICs 3, 4, 5, 6, 1 5

4 FC8 HBA 3, 4, 5, 6, 1 5

5 1 Gb NICs 3, 4, 5, 6, 1 5

1 Gb NIC

(Broadcom Dual

Port)

3, 4, 5, 6, 1, 2 6

6 Non-RAID 3, 4, 5, 6 4

GPU card installation guidelines

Observe the following guidelines while installing a GPU card:

• Ensure that all GPU cards are of the same type or model.

• Your system supports only Q4000 single-width GPU cards and Q6000 double-width GPU card.

• You can install one double-width or two single-width cards on slots 3 and 5 on a dual-processor

system.

• Systems with a double-width GPU card can support only one 5.25 inch removable media storage

device.

• GPU cards must be installed on a system with redundant 1100 W AC power supplies.

• Your system supports GPU cards of only 300 W or less.

Removing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion-card holder.

Steps

1. Disconnect the data cables from the PERC card and/or the power cables from the GPU card.

2. Open the expansion-card latch in the direction of the arrow shown in the following figure.

3. Hold the expansion card by its edge, pull the card up to remove it from the expansion-card slot and

out of the system.

4. Install the filler bracket by performing the following steps:

a. Align the tab on the filler bracket with the expansion card slot.

b. Press the expansion-card latch until the filler bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

100

1. expansion card latch 2. expansion card connector

3. expansion card

Figure 41. Removing and installing the filler bracket

1. expansion card latch 2. slot

3. filler bracket 4. guide pin

101

Related Links

Removing the expansion card holder

Installing an expansion card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Removing the cooling shroud.

4. Remove the expansion-card holder.

Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion-card latch for the slot you want to install the expansion card.

3. Remove the filler bracket by performing the following steps.

a. Open the two expansion card latches.

b. Slide the filler brackets out from the system.

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must

be installed in empty expansion-card slots to maintain FCC certification of the system. The

brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside

the system.

4. Holding the card by its edges, position the card so that the card-edge connector aligns with the

expansion card connector.

5. Insert the card-edge connector firmly into the expansion card connector until the card is fully

seated.

6. Close the expansion-card latch by pushing the latch up until the latch snaps into place.

7. Connect any cables to the expansion card.

8. Replace the expansion card holder.

Next steps

1. Install the expansion-card holder.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the expansion card holder

Installing the expansion card holder

Removing an expansion card

102

Removing a GPU card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Remove the expansion-card holder.

Steps

1. Disconnect the cables from the GPU card.

CAUTION: Do not use excessive force when removing the cables as it can damage the

connectors.

2. Open the two expansion-card latches by pressing the latches.

3. Hold the card by its edge, pull the card up to remove it from the card connector and out of the

system.

Figure 42. Removing and installing a GPU card

1. GPU card

2. SLI data connector

3. GPU card power connector

103

4. GPU card power connector

5. x16 connector

6. expansion card latch (2)

Next steps

1. Install the filler brackets by performing the following steps:

a. Align the slot on the filler bracket with the guide pin on the expansion card slot.

b. Press the expansion card latch until the filler bracket locks into place.

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid

in proper cooling and airflow inside the system.

2. Close the two expansion card latches.

3. Replace the expansion card holder.

4. Install the cooling shroud.

5. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing the expansion card holder

Installing a GPU card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Remove the expansion card holder.

5. Remove the filler brackets by performing the following steps.

a. Open the two expansion card latches.

b. Slide the filler brackets out from the system.

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must

be installed in empty expansion-card slots to maintain FCC certification of the system. The

brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside

the system.

Steps

1. Locate the x16 slot on the system board.

2. Insert the GPU card into the slot.

3. Connect the cables to the GPU card.

4. Close the two expansion card latches.

104

Next steps

1. Install the expansion card holder.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing the expansion card holder

Installing the expansion card holder

Installing the cooling shroud

Removing a GPU card

iDRAC ports card (optional)

The iDRAC ports card consists of the SD vFlash card slot and an iDRAC port. The iDRAC ports card is used

for advanced management of the system.

An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It

provides persistent on-demand local storage and a custom deployment environment that allows

automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,

see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

Removing the iDRAC ports card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the #2 Phillips screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

Steps

1. Loosen the two captive screws securing the iDRAC ports card holder to the system board.

2. Pull the iDRAC ports card to disengage it from the connector and remove the card from the chassis.

105

Figure 43. Removing and installing the iDRAC ports card

1. iDRAC ports card holder 2. iDRAC port

3. SD vFlash media card 4. iDRAC ports card

5. captive screw (2) 6. iDRAC ports card connector

Related Links

Removing the cooling shroud

Removing the internal cooling fan

Installing the iDRAC ports card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Keep the #2 Phillips screwdriver ready.

4. Remove the cooling shroud.

5. Remove the internal cooling fan.

106

Steps

1. Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall.

2. Insert the iDRAC ports card into the connector on the system board.

3. Secure the iDRAC ports card using the two captive screws.

Next steps

1. Install the internal cooling fan.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing the internal cooling fan

Installing the cooling shroud

Installing the internal cooling fan

Removing the iDRAC ports card

Replacing an SD vFlash media card

1. Locate the SD vFlash media slot at the back of the chassis.

2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the

card slot.

Figure 44. Removing and installing the SD vFlash media card

1. SD vFlash media card 2. SD vFlash media-card slot

3. To install an SD vFlash media card, insert the contact-pin end of the SD vFlash media card into the

card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the card.

4. Press the card inward to lock it into the slot.

107

Internal dual SD module

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following

features:

• Dual card operation — maintains a mirrored configuration using SD cards in both slots and provides

redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of

System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Removing the internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

1. Locate the internal dual SD module on the system board.

2. If installed, remove the SD card(s).

3. Hold the plastic pull tab and pull the dual SD module out of the system.

108

Figure 45. Removing and installing the Internal Dual SD Module (IDSDM)

1. Internal Dual SD module 2. LED status indicator (2)

3. SD card (2) 4. SD card slot 2

5. SD card slot 1 6. IDSDM connector

The following table describes the IDSDM indicator codes:

Convention IDSDM indicator code Condition

A Green Indicates that the card is online

B Flashing green Indicates rebuild or activity

C Flashing amber Indicates card mismatch or that the card has

failed

D Amber Indicates that the card is offline, has failed, or is

write protected

109

Convention IDSDM indicator code Condition

E Not lit Indicates that the card is missing or is booting

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Removing an internal SD card

Installing the internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the IDSDM connector on the system board.

2. Align the connectors on the system board and the dual SD module.

3. Push the dual SD module until it is firmly seated on the system board.

Next steps

1. Install the SD vFlash media card(s).

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing an internal SD card

Installing the cooling shroud

Removing the internal dual SD module

Internal SD card

Removing an internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

110

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

Steps

Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

Next steps

Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing an internal SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If installed, remove the cooling shroud.

NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in the

System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and

insert the contact-pin end of the card into the slot.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Next steps

1. If removed, replace the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Removing an internal SD card

Processors

Use the following procedure when:

• Installing an additional processor

111

• Replacing a processor

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor

socket.

Removing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver handy.

3. If you are upgrading your system, download the latest system BIOS version from dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS using the Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. Remove the cooling shroud.

WARNING: The heat sink and processor are hot to the touch for some time after the system has

been powered down. Allow the heat sink and processor to cool before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

Steps

1. To remove the heat sink:

a. Loosen one of the screws that secure the heat sink to the system board.

Wait 30 seconds for the heat sink to loosen from the processor .

b. Remove the screw diagonally opposite the screw you first removed.

c. Repeat the procedure for the remaining two screws.

d. Remove the heat sink.

112

Figure 46. Removing and installing a processor heat sink

1. slots (4) 2. captive screws (4)

3. heat sink 4. processor socket

CAUTION: The processor is held in its socket under strong pressure. Be aware that the

release lever can spring up suddenly if not firmly grasped.

113

Figure 47. Processor shield

1. close first socket release lever 2. lock icon

3. processor 4. open first socket release lever

5. unlock icon

2. To remove the processor:

a. Release the open first socket-lever near the unlock icon by pushing the lever down and out

from under the tab.

b. Similarly, release the close first socket-release lever near the lock icon by pushing the lever

down and out from under the tab. Rotate the lever 90 degrees upward.

c. Lower the open first socket-release lever to lift the processor shield.

114

Figure 48. Removing and installing a processor

1. close first socket-release lever 2. pin-1 indicator of processor

3. processor 4. slot (4)

5. processor shield 6. open first socket-release lever

7. socket 8. socket keys (4)

d. Hold the tab on the processor shield and rotate the processor shield upward until the open first

socket-release lever lifts up.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to

bend the pins in the socket when removing the processor out of the socket.

e. Lift the processor out of the socket and leave the open first socket-release lever up.

NOTE: If you are permanently removing the processor, you must install a socket protective

cap in the vacant socket to protect the socket pins and keep the socket free of dust.

NOTE: After removing the processor, place it in an anti-static container for reuse, return, or

temporary storage. Do not touch the bottom of the processor. Touch only the side edges of

the processor.

Related Links

Removing the cooling shroud

Installing a processor

115

Installing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver handy.

3. If you are upgrading your system, download the latest system BIOS version from dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS using the Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. Remove the cooling shroud.

WARNING: The heat sink and processor are hot to the touch for some time after the system

has been powered down. Allow the heat sink and processor to cool before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.

Steps

1. Remove the heat sink.

2. Unpack the new processor.

If the processor has previously been used in a system, remove any remaining thermal grease from

the processor using a lint-free cloth.

3. Locate the processor socket.

4. If applicable, remove the socket protective cap.

5. Release the open first socket-release lever near the unlock icon by pushing the lever down and

out from under the tab.

6. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down

and out from under the tab. Lift the lever 90 degrees upward.

7. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.

8. To install the processor in the socket:

CAUTION: Positioning the processor incorrectly can permanently damage the system board

or the processor. Be careful not to bend the pins in the socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any

contaminants. Contaminants on the processor pins such as thermal grease or oil can damage

the processor.

a. Align the processor with the socket keys.

116

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

b. Align the pin-1 indicator of the processor with the triangle on the system board.

c. Place the processor on the socket such that the slots on the processor align with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

d. Close the processor shield.

e. Lower the close first socket-release lever near the lock icon and push it under the tab to lock

it.

f. Similarly, lower the open first socket-release lever near the unlock icon and push it under the

tab to lock it.

9. To install the heat sink:

a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth.

b. Apply thermal grease on the top of the processor. Use the thermal-grease syringe included with

your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the

figure.

CAUTION: Applying too much thermal grease can result in excess grease coming in

contact with and contaminating the processor socket.

Figure 49. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal-grease syringe

117

NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after

you use it.

c. Place the heat sink onto the processor.

d. Tighten the four screws to secure the heat sink to the system board.

NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat

sink retention screws when installing the heat sink. To prevent over-tightening, tighten the

retention screw until resistance is felt, and stop once the screw is seated. The screw tension

should be no more than 6 in-lb (6.9 kg-cm).

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press <F2> to enter the System Setup and check that the processor information

matches the new system configuration.

4. Run the system diagnostics to verify that the new processor operates correctly.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Removing a processor

Redundant AC power supply

Your system supports either:

• Two 495 W, 750 W, or 1100 W (Platinum) AC power supply modules or

• Two 450 W (Bronze) AC power supply modules or

NOTE: When two identical power supply units are installed, power supply redundancy (1+1 – with

redundancy or 2+0 – without redundancy) is configured in system BIOS. In redundant mode, power

is supplied to the system equally from both power supply units when Hot Spare is disabled. When

Hot Spare is enabled, one of the power supply units will be put into standby when system utilization

is low in order to maximize efficiency.

CAUTION: If two power supplies are used, they must be of the same maximum output power.

NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP)

label on the back. Mixing PSUs from previous generations of servers can result in a power supply

mismatch condition or failure to power on.

NOTE: When you have more than two GPU cards on your system, you will need two 1100 W power

supply units installed on your system.

Hot Spare feature

Your system supports the Hot Spare feature that significantly reduces the power overhead associated

with power supply redundancy.

When the Hot Spare feature is enabled, one of the redundant power supplies is switched to a sleep state.

The active power supply supports 100% of the load, thus operating at higher efficiency. The power supply

118

in the sleep state monitors output voltage of the active power supply. If the output voltage of the active

power supply drops, the power supply in the sleep state returns to an active output state.

If having both power supplies active is more efficient than having one power supply in a sleep state, the

active power supply can also activate a sleeping power supply.

The default power supply settings are as follows:

• If the load on the active power supply is more than 50%, then the redundant power supply is switched

to the active state.

• If the load on the active power supply falls below 20%, then the redundant power supply is switched

to the sleep state

You can configure the Hot Spare feature using the iDRAC settings. For more information on iDRAC

settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.

Removing a redundant AC power supply

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: The system requires one power supply for normal operation. On power-redundant

systems, remove and replace only one power supply at a time in a system that is powered on.

1. Ensure that you read the Safety instructions.

2. Disconnect the power cable from the power source and from the power supply unit you intend to

remove and remove the cables from the strap.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with

power supply removal. For information about the cable management arm, see the system’s rack

documentation.

Steps

Press the release latch and slide the power supply unit out of the chassis.

119

Figure 50. Removing and installing an AC power supply unit

1. release latch 2. power supply unit cable connector

3. power supply unit 4. connector

5. power supply unit handle

Next steps

If you are not replacing the power supply unit in the second power supply unit bay immediately, install

the power supply unit blank in the empty power supply unit bay.

Related Links

Installing the power supply unit blank

Installing a redundant AC power supply

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Verify that both the power supply units are the same type and have the same maximum output

power.

NOTE: The maximum output power (shown in watts) is listed on the power supply label.

3. If installed, remove the power supply unit blank.

120

Steps

Slide the new power supply unit into the chassis until the power supply unit is fully seated and the

release latch snaps into place.

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable

management arm, see the system’s rack documentation.

Next steps

1. Connect the power cable to the power supply unit and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15

seconds for the system to recognize the power supply unit and determine its status. The power

supply redundancy may not occur until discovery is complete. Wait until the new power supply

unit is discovered and enabled before you remove the other power supply unit. The power-

supply unit status indicator turns green to signify that the power supply unit is functioning

properly.

Related Links

Removing the power supply unit blank

Removing a redundant AC power supply

Removing the power supply unit blank

If you are installing a second power supply unit, remove the power supply unit blank in the bay by

pulling the blank outward.

CAUTION: To ensure proper system cooling, the power supply blank must be installed in the

second power supply bay in a non-redundant configuration. Remove the power supply blank

only if you are installing a second power supply.

121

Figure 51. Removing and installing the power supply blank

1. power supply blank 2. power supply bay

Installing the power supply unit blank

Install the power supply unit blank only in the second power supply unit bay.

To install the power supply unit blank, align the blank with the power supply unit bay and push it into

the chassis until it clicks into place.

Replacing the power supply divider

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

2. Remove the redundant power supply module(s) or power supply blank as applicable.

Steps

1. Remove the screw securing the power-supply divider to the chassis.

2. Slide out the power-supply divider and turn it clockwise to free the tabs on the power-supply divider

from the slots on the power supply unit cage .

3. Slide the power-supply divider out of the chassis.

4. Align the tabs of the new power-supply divider with the slots of the power supply unit cage .

5. Turn the power-supply divider counter-clockwise and slide it in until the power-supply divider is

seated on the slots of the power supply unit cage .

122

6. Secure the power supply divider to the chassis using the screw.

Figure 52. Removing and installing the power-supply divider

1. power supply divider 2. tabs (4)

3. screw

Next steps

1. Install the redundant power supply module(s) or power supply blank as applicable.

2. Reconnect the system to its electrical outlet and power on the system, including any attached

peripherals.

Related Links

Removing a redundant AC power supply

Removing the power supply unit blank

Installing a redundant AC power supply

Installing the power supply unit blank

Non-redundant AC power supply

Your system supports a non-redundant 450 W AC power supply.

NOTE: Non-redundant power supply is supported in systems with cabled hard drives and systems

with an x8 backplane.

123

NOTE: When selecting or upgrading your system configuration, verify the system power

consumption with the Dell Energy Smart Solution Advisor at dell.com/ESSA to ensure optimum

power utilization.

Removing a non-redundant AC power supply

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Disconnect all the power cables from the power supply to the system board, hard-drive backplane,

hard drives, and optical drives.

2. Remove the screw securing the power supply to the chassis and slide the power supply out of the

power supply unit cage.

124

Figure 53. Removing and installing a non-redundant AC power supply

1. screw 2. power supply unit cage

3. non-redundant power supply 4. standoff on the chassis

5. P1 cable connector 6. P2 cable connector

7. P3 cable connector 8. backplane connector

Installing a non-redundant AC power supply

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Unpack the new power supply.

125

Steps

1. Slide the new power supply into the power supply unit cage until the power supply is fully seated.

2. Tighten the screw to secure the power supply to the chassis.

3. Connect all the power cables from the power supply to the system board, hard-drive backplane,

hard drives, and optical drives.

Next steps

Follow the procedure listed in After working inside your system.

Power interposer board

The power interposer board is only supported in systems with redundant power supplies.

Removing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the power interposer board, you must remove the power

supply module(s) or power supply blank from the system before removing the power

interposer board.

3. Remove the power supply module(s) or power supply blank from the back of the chassis.

4. Remove the cooling shroud.

Steps

1. Disconnect the power cables from the hard-drive backplane and the system board.

NOTE: If installed, remove the expansion card to enable removing the P3 power cable from the

system board.

2. Pressing the release latch on the power interposer board (PIB), lift the PIB to release it from the

hooks on the power supply unit cage.

3. Lift the PIB up and out of the chassis.

126

Figure 54. Removing and installing the power interposer board

1. GPU power connector 2. power interposer board

3. release latch 4. hooks (4)

5. slots (4)

Related Links

Removing a redundant AC power supply

Removing the cooling shroud

Installing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Align the slots on the power interposer board (PIB) with the hooks on the power supply cage and

slide the PIB until it snaps into place.

2. Route the power cables through the securing clips as applicable, and connect the power cables to

the system board.

3. Route the P3 power cable through the securing clip on the system board and connect power cable

to the hard-drive backplane.

127

Next steps

1. Install the cooling shroud.

2. Install the power supply module(s) or power supply blank in their original locations.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing the cooling shroud

Installing a redundant AC power supply

Removing the power interposer board

System battery

Replacing the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. See your

safety information for additional information.

Steps

1. Locate the battery socket. For more information, see System board connectors.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector

while installing or removing a battery.

2. To eject the battery, press firmly on the edge of the positive side of the battery in the direction of the

arrow as shown in the illustration below.

128

Figure 55. Removing and installing the system battery

1. positive side of battery 2. socket

3. To install a new system battery, hold the battery with the positive facing up and slide it under the

securing tabs.

4. Press the battery into the connector until it snaps into place.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting, press <F2> to enter the System Setup and ensure the battery is operating properly.

4. Enter the correct time and date in the System Setup Time and Date fields.

5. Exit the System Setup.

Related Links

Removing the cooling shroud

Installing the cooling shroud

Control panel assembly

Removing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

129

3. Follow the procedure listed in Before working inside your system.

Steps

1. Remove the screw securing the control panel to the chassis.

2. Disconnect the control panel cable and the control panel USB cable from the system board.

CAUTION: Do not use excessive force when removing the control panel cables as it can

damage the connectors.

3. Slide the control panel out of the chassis.

4. Disconnect the cables from the control panel.

Figure 56. Removing and installing the control panel assembly

1. control panel 2. control panel cable

3. control panel USB cable 4. screw

NOTE: Follow the same steps to remove the control panel in the rack-mode configuration.

5. Locate and press the tabs on the information tag.

6. Push the information tag out of the slot to remove it from the control panel.

NOTE: Retain the information tag to replace it in the new control panel.

130

Figure 57. Removing and installing the information tag

1. information tag 2. tab (2)

3. slot

Related Links

Preparing a system for conversion from tower mode to rack mode

Installing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Replace the blank information tag in the new control panel with the information tag retained from

the old control panel.

NOTE: Information tag lists system information such as Service Tag, NIC, MAC address, and so

on.

2. To install the information tag, push the information tag into the control-panel slot.

3. Connect the control panel cable and the control panel USB cable to the control panel module.

4. Align and insert the control panel into the control panel slot in the chassis.

5. Secure the control panel to the chassis using the screw.

6. Connect the control panel cable and the control panel USB cable to the system board.

Next steps

1. Follow the procedure listed in After working inside your system.

131

Related Links

Preparing a system for conversion from tower mode to rack mode

Removing the control panel assembly

Removing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the control panel assembly.

Steps

1. Unhook the tab adjacent to the power button.

2. Unhook the tab on the bottom of the control panel assembly cover.

3. Pull the control panel assembly cover to detach it from the control panel.

Figure 58. Removing and installing the control panel assembly cover for system with LCD panel

132

Figure 59. Removing and installing the control panel assembly cover for system with LED panel

1. tab (3) 2. control panel assembly cover

3. slot (3)

Related Links

Removing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

Installing the control panel assembly cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Align the three tabs on the control panel assembly cover with the slots on the control panel.

2. Push the cover until the tabs lock into place.

Next steps

1. Install the control panel assembly.

2. Follow the procedure listed in After working inside your system.

Related Links

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

Removing the control panel assembly cover

133

Removing the control-panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the control panel assembly.

5. Remove the control panel assembly cover.

Steps

1. Remove the screws securing the control-panel board to the control panel.

2. Lift the control-panel board until the control-panel board disengages from the slots on the control

panel. .

3. Slide the control-panel board toward the back of the control panel and lift the control-panel board

away from the control panel.

Figure 60. Removing and installing the control-panel board for systems with hot-swappable hard drives

134

Figure 61. Removing and installing the control-panel board for systems with cabled hard drives

1. control-panel board 2. screw (3)

Related Links

Installing the control-panel board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the control-panel board with the control panel.

CAUTION: Take care not to damage the mylar covering the ID switch.

2. Slide the control-panel board toward the front of the control panel to lock the slide tabs and screw

holes into the respective slots on the control panel.

3. Install the three screws to secure the control-panel board to the control panel.

Next steps

1. Install the control-panel assembly cover.

135

2. Install the control panel assembly.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing the control panel assembly cover

Installing the control panel assembly

Removing the control-panel board

Removing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the control-panel assembly.

5. Remove the control panel assembly cover.

Steps

1. Disconnect the LCD cable. Perform the following steps to disconnect the LCD cable:

a. Pull the retention tab that secures the LCD cable to the LCD cable connector on the control

panel board.

b. Pull the LCD cable out of the LCD cable connector.

2. Remove the screw securing the LCD module to the control panel.

3. Remove the LCD module out of the control panel assembly.

136

Figure 62. Removing and Installing the LCD Module

1. LCD module 2. retention tab

3. LCD cable 4. screw

5. LCD cable connector

Related Links

Removing the control panel assembly

Removing the control panel assembly cover

Installing the LCD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the LCD module with the LCD module slot and insert the LCD module into the control panel.

2. Secure the LCD module to the control panel using the screw.

Next steps

1. Install the control panel assembly cover.

2. Connect the LCD cable, the control panel cable and the control panel USB cable to the control

panel board.

137

3. Install the control panel assembly.

4. Connect the control panel cable, the LCD cable and the control panel USB cable to the system

board.

5. Follow the procedure listed in After working inside your system.

Related Links

Installing the control panel assembly cover

Installing the control panel assembly

Removing the LCD module

Removing the VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the control panel assembly.

4. Remove the control panel assembly cover.

Steps

Release the hooks securing the VGA module to the control panel board and remove the VGA

module.

Figure 63. Removing and installing the VGA module

1. VGA module 2. control panel

3. hook (2) 4. VGA connector on the control panel

board

Related Links

Removing the control panel assembly

138

Removing the control panel assembly cover

Installing the VGA module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Align the slots on the VGA module with the VGA connector and hooks on the control panel board.

2. Press down on the VGA module until the hooks snap into place.

3. Install the control panel assembly cover.

4. Install the control panel.

Next steps

1. Install the control panel assembly cover.

2. Install the control panel assembly.

3. Follow the procedure listed in After working inside your system.

Related Links

Installing the control panel assembly cover

Installing the control panel assembly

Preparing a system for conversion from tower mode to rack mode

Removing the VGA module

System board

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

139

CAUTION: If you are using the Trusted Program Module (TPM) with an encryption key, you

may be prompted to create a recovery key during program or System Setup. Be sure to

create and safely store this recovery key. If you replace this system board, you must supply

the recovery key when you restart your system or program before you can access the

encrypted data on your hard drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once

the TPM plug-in module is installed, it is cryptographically bound to that specific

motherboard. Any attempt to remove an installed TPM plug-in module breaks the

cryptographic binding, and it cannot be re-installed or installed on another motherboard.

4. Remove the following:

a. expansion card holder

b. cooling shroud

c. internal dual SD module

d. internal USB key (if installed)

e. internal cooling fan

f. iDRAC ports card (if installed)

g. heat sink(s)

h. processors(s)

CAUTION: To prevent damage to the processor pins when replacing a faulty system

board, ensure that you cover the processor socket with the processor protective cap.

i. memory modules

Steps

1. Disconnect all cables from the system board.

CAUTION: Take care not to damage the system identification button while removing the

system board from the chassis.

2. Remove the screws that secure the system board to the chassis.

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Figure 64. Removing and installing the screws on the system board

1. screws (9)

CAUTION: Do not lift the system board assembly by holding a memory module, processor, or

other components.

141

Figure 65. Removing the system board

1. system board 2. t-handle posts (2)

3. Hold the t-handle posts and slide the system board toward the front of the system.

4. Hold the t-handle posts and lift the system board out of the chassis.

Related Links

Removing the expansion card holder

Removing the cooling shroud

Removing the internal dual SD module

Removing the internal cooling fan

Removing the iDRAC ports card

Removing a processor

Removing memory modules

Installing the system board

142

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack the new system board assembly.

CAUTION: Do not lift the system board assembly by holding a memory module, processor, or

other components.

2. Hold the posts and lower the system board into the chassis.

3. Push the system board toward the back of the chassis such that the ports on the system board align

with the corresponding slots on the chassis.

4. Install the screws to secure the system board to the chassis.

Next steps

1. Install the Trusted Platform Module (TPM). For information on how to install TPM, see Installing the

Trusted Platform Module. For information on TPM, see Trusted Platform Module.

2. Replace the following:

a. processors(s) and heat sink(s)

b. internal USB key (if required)

c. internal dual SD module

d. cooling shroud

e. internal cooling fan

f. expansion card holder

g. iDRAC ports card

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured

using the cable securing bracket.

4. Follow the procedure listed in After working inside your system.

5. Ensure that you:

a. Use the Easy Restore feature to restore the service tag. For more information, see Easy Restore.

b. If the service tag is not backed up in the backup flash device, enter the system service tag

manually. For more information, see Entering the system service tag.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM

for BitLocker users or Re-enabling the TPM for TXT users.

Related Links

Installing a processor

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Installing the internal dual SD module

Installing the cooling shroud

Installing the internal cooling fan

Installing the expansion card holder

Installing the iDRAC ports card

Removing the system board

Restoring the Service Tag using Easy Restore

Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature

allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration

data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS

detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to

restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS

displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Do one of the following:

• Press Y to restore the Service Tag, license, and diagnostics information.

• Press N to navigate to the Lifecycle Controller based restore options.

• Press <F10> to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Do one of the following:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Entering the system Service Tag using System Setup

If you know the system Service Tag, use the System Setup menu to enter the Service Tag.

1. Turn on the system.

2. Press <F2> to enter the System Setup.

3. Click Service Tag Settings.

4. Enter the Service Tag.

NOTE: You can enter the only when the Service Tag field is empty. Ensure that you enter the

correct Service Tag. Once the Service Tag is entered, it cannot be updated or changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/

esmmanuals.

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Trusted Platform Module

The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and

create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption

feature in Windows Server.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.

Once the TPM is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-

installed or installed on another system board.

Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Align the edge connectors on the TPM with the slot on the TPM connector.

2. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system

board.

3. Press the plastic bolt until the bolt snaps into place.

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Figure 66. Installing the TPM

1. TPM 2. TPM connector

3. slot on the TPM connector 4. plastic bolt

5. slot on the system board

Re-enabling the TPM for BitLocker users

Initialize the TPM.

For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Re-enabling the TPM for TXT users

1. While booting your system, press <F2> to enter System Setup.

2. In the System Setup Main Menu, click System BIOS → System Security Settings.

3. In the TPM Security option, select On with Pre-boot Measurements.

4. In the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. In the System Setup Main Menu, click System BIOS → System Security Settings.

9. In the Intel TXT option, select On.

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System top cover

Do not remove the system top cover unless you are converting the system from tower to rack mode.

Removing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

4. Remove the system cover.

Steps

1. Remove the screws that secure the top cover to the chassis.

2. Slide the cover toward the back of the system and lift it from the system.

Figure 67. Removing the installing the system top cover

1. system top cover 2. screw (3)

Related Links

Removing the system cover

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Installing the system top cover

Preparing a system for conversion from tower mode to rack mode

Installing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the tabs under the top cover with the slots on the top of the chassis.

2. Slide the cover toward the front of the system until the screw holes on the cover aligns with the

holes on the chassis.

3. Secure the cover onto the chassis using the screws.

Next steps

1. Install the system cover.

2. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

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Converting the system from tower mode

to rack mode

Your system can be converted from the tower mode to the rack mode.

To convert your system from the tower mode to the rack mode, you require the tower to rack

conversion kit, which contains the following items:

• Rack ears (left and right) with three screws each

• VGA module included with the control panel for rack mode

• A pair of rails (optional)

Safety instructions

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only

customers certified by Dell for tower to rack conversion can convert a tower system into a rack

system.

NOTE: For specific caution statements and procedures, see the rack installation documentation for

your system at dell.com/poweredgemanuals. For complete safety and regulatory information, see

the safety instructions that shipped with your system.

Observe the following precautions for stability and safety of the system in rack mode:

• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install

stabilizers can allow the rack to tip over.

• Always load from the bottom up, and load the heaviest items first.

• Do not overload the AC power supply branch circuit that provides power to the rack.

Preparing a system for conversion from tower mode to

rack mode

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

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4. Lay the system on a flat and stable surface.

5. If installed, remove the system feet or caster wheels.

6. Remove the system cover.

Steps

1. Remove the control panel assembly from the chassis.

2. Remove the control panel assembly cover.

3. Install the VGA module.

4. Install the control panel assembly cover for rack mode into the control panel assembly.

5. Remove the system top cover.

6. Install the control panel assembly for rack mode into the chassis.

7. To attach the rack ears, follow the steps below:

a. Align the three screw holes on the right rack ear with the screw holes on the right side of the rack

system.

b. Install the three screws using a #2 Phillips screwdriver.

Figure 68. Removing and installing the rack ears

1. front panel 2. rack ears (2)

3. screws for each rack ear (3)

Next steps

1. Install the system cover.

2. Install the system in a rack. For more information, see the system’s Rack Installation Guide at

dell.com/poweredgemanuals.

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Related Links

Removing the system feet

Removing caster wheels

Removing the system cover

Removing the control panel assembly

Removing the control panel assembly cover

Installing the VGA module

Installing the control panel assembly cover

Removing the system top cover

Installing the control panel assembly

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Troubleshooting your system

Safety first—for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot

Manager, the system hangs. The reverse is also true. You must boot to the same boot mode in which you

installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Ensure that all external cables are securely attached to the external connectors on your system before

troubleshooting any external devices.

Troubleshooting the video subsystem

1. Check the system and power connections to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see Getting Help.

Troubleshooting a USB device

About this task

Use the following steps to troubleshoot a USB keyboard/mouse. For other USB devices, go to step 7.

Steps

1. Disconnect the keyboard and mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard/mouse to the USB port(s) on the opposite side of the

system.

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3. If the problem is resolved, restart the system, enter the System Setup, and check if the non-

functioning USB ports are enabled.

Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved

(older operating systems may not support USB 3.0).

4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

Standard OS Use.

5. Replace the keyboard/mouse with a working keyboard/mouse.

If the problem is not resolved, proceed to the next step to begin troubleshooting other USB devices

attached to the system.

6. Power down all attached USB devices and disconnect them from the system.

7. Restart the system and, if your keyboard is functioning, enter the System Setup.

8. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.

9. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.

If your keyboard is not functioning, you can also use remote access.

10. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings.

11. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

Standard OS Use.

12. Reconnect and power on each USB device one at a time.

13. If a USB device causes the same problem, power down the device, replace the USB cable with a

known good cable, and power up the device.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting iDRAC Direct (USB XML configuration)

For information on USB storage device and server configuration, see the Integrated Dell Remote Access

Controller User's Guide at dell.com/esmanuals.

Steps

1. Ensure your USB storage device is connect to the front USB Management Port, identified by

icon.

2. Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one

partition.

3. Verify that the USB storage device is configured correctly. For more information on configuring the

USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/

esmanuals.

4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

iDRAC Direct Only.

5. Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only

when the server has default credential settings.

6. Remove and re-insert the USB storage device.

7. If import operation does not work, try with a different USB storage device.

Next steps

If all troubleshooting fails, see Getting help.

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Troubleshooting iDRAC Direct (laptop connection)

For information on USB laptop connection and server configuration, see the Integrated Dell Remote

Access Controller User's Guide at dell.com/esmanuals.

Steps

1. Make sure your laptop is connected to the front USB Management Port, identified by icon with

a USB Type A/A cable.

2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

iDRAC Direct Only.

3. If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device

driver is installed.

4. If the driver is installed, ensure you are not connected to any network through WiFi or cabled

ethernet as iDRAC Direct uses a non-routable address.

Next steps

If all troubleshooting fails, see Getting help.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.

If the problem is resolved, replace the interface cable with a known good cable.

3. Turn off the system and the serial device, and swap the serial device with a comparable device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see Getting Help.

Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. See Using System Diagnostics for available diagnostic tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not light, check all cable connections.

• If the activity indicator does not light, the network driver files might be damaged or missing.

Remove and reinstall the drivers if applicable. See the NIC documentation.

• If applicable, change the autonegotiation setting.

• Use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC

documentation.

5. Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices

screen.

6. Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission

speed and duplex. See the documentation for each network device.

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7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components from the system:

• hard drives

• hard-drive backplane

• USB memory key

• hard-drive tray

• cooling shroud

• expansion-card risers (if present)

• expansion cards

• power supply unit(s)

• cooling-fan assembly (if present)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the system does not start properly, see Getting Help.

8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you

removed.

9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

155

Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• Cooling shroud

• Expansion-card risers (if present)

• Expansion cards

• Power supply(s)

• Cooling-fan assembly (if present)

• Cooling fans

• Processor(s) and heat sink(s)

• Memory modules

• Hard-drive carriers

• Hard-drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may

lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems

to operate normally except for the time kept in the System Setup, the problem may be caused by

software rather than by a defective battery.

156

Steps

1. Re-enter the time and date in the System Setup.

2. Turn off the system and disconnect it from the electrical outlet for at least one hour.

3. Reconnect the system to the electrical outlet and turn on the system.

4. Enter the System Setup.

If the date and time are not correct in the System Setup, check the SEL for system battery messages.

Next steps

If the problem persists, see Getting Help.

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not light

up when the power button is pressed, press the power-on button firmly.

2. Plug in another working device to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.

Power supply unit problems

1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply handle/LED indicates that the power supply is working properly.

For more information on power supply indicators, see Indicator codes for redundant power supply.

3. If you have recently upgraded your system, ensure that the power supply unit has enough power to

support the new system.

4. If you have a redundant power supply configuration, ensure that both the power supply units are of

the same type and wattage.

If the LED You may have to upgrade to a higher wattage power supply unit.

5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on

the back.

6. Reseat the power supply unit.

NOTE: After installing a power supply unit, allow several seconds for the system to recognize

the power supply unit and determine if it is working properly.

If the problem persists, see Getting Help.

157

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.

• Ambient temperature is not too high.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC Web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan

speed to a custom value.

From F2 System Setup

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum

fan speed.

From RACADM commands

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/

esmmanuals.

Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s

management software, allowing you to easily identify and replace the proper fan by noting the fan

numbers on the cooling fan assembly.

Steps

1. Remove the system cover.

2. Reseat the fan or the fan's power cable.

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3. Install the system cover.

4. Restart your system.,

Next steps

If the problem persists, see Getting Help.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for

available diagnostic tests.

If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system

from the power source. Wait at least 10 seconds and then reconnect the system to the power

source.

3. Turn on the system and attached peripherals and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter the System Setup and check the system memory setting. Make any changes to the memory

settings, if needed.

If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory

module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system.

10. Enter the System Setup and check the system memory setting.

If the problem is not resolved, proceed with the next step.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace

the module with a known good memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first

DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM

type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to

resolve the problem. See General memory module installation guidelines.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the

front of the system.

159

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists after all memory modules have been checked, see Getting Help.

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Enter the System Setup and ensure that the USB key port is enabled on the Integrated Devices

screen.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a different USB key that you know works properly.

9. Install the system cover.

Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch

is turned on, the SD card is not writeable.

Steps

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

3. Remove the system cover.

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NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the

system. On the next restart, the system displays a message indicating the failure. If redundancy

is enabled at the time of SD card failure, a critical alert will be logged and chassis health will

degrade.

4. Replace the failed SD card with a new SD card.

5. Install the system cover.

6. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

7. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy

mode is set to the required mode.

Verify that correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the

system will prompt you to perform a rebuild.

NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.

Perform the rebuild of the SD card as necessary.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Try using a different CD or DVD.

2. Enter the System Setup and ensure that the integrated SATA controller and the drive's SATA port are

enabled.

3. Run the appropriate diagnostic test.

4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the front bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem is not resolved, see Getting Help.

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Troubleshooting a tape backup unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Use a different tape cartridge.

2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See

your tape drive documentation for more information about device drivers.

3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4. Ensure that the interface cable of the tape drive is connected to the external port on the controller

card.

5. Perform the following steps to ensure that the controller card is properly installed:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reseat the controller card in the expansion card slot.

d. Install the system cover.

e. Turn on the system and attached peripherals.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If you cannot resolve the problem, see Getting Help.

Troubleshooting a hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you

proceed, back up all files on the hard drive.

Steps

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the

following steps:

a. Restart the system and press <F10> during system startup to run the Lifecycle Controller, and

then run the Hardware Configuration wizard to check the RAID configuration.

See the Lifecycle Controller documentation or online help for information on RAID configuration.

b. Ensure that the hard drive(s) are configured correctly for the RAID array.

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c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the required device drivers for your controller card are installed and are configured

correctly. See the operating system documentation for more information.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, try troubleshooting the expansion cards or see Getting Help.

Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating

system and the controller.

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation

guidelines.

5. Ensure that each expansion card is firmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

9. Remove the system cover.

10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests

fail, see Getting Help.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

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Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting an expansion card, see the documentation for your operating system

and the expansion card.

Steps

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

7. Remove the system cover.

8. Remove all expansion cards installed in the system.

9. Install the system cover.

If the tests fail, see Getting Help.

10. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the problem persists, see Getting Help.

Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

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4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the problem persists, see Getting Help.

System messages

For a list of event and error messages generated by the system firmware and agents that monitor system

components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system

continues a task. For example, before you format a hard drive, a message warns you that you may lose all

data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing

y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more

information, see the documentation that accompanied the operating system or application.

Diagnostic messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Using

system diagnostics. for more information about system diagnostics.

Alert messages

The systems management software generates alert messages for your system. Alert messages include

information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For

more information, see the systems management software documentation.

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for

technical assistance. The purpose of running system diagnostics is to test your system hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System

Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices

allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system

diagnostics may indicate component failure.

Running the Embedded System Diagnostics from Boot Manager

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

1. As the system boots, press <F11>.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

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System diagnostic controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks,

Desktops and Servers) at dell.com/support/home.

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Jumpers and connectors

System board connectors

Figure 69. System board connectors

Ite

mConnector Description

1 SYS_PWR_CONN (P1) Power connector

2 FP_USB Control panel USB connector

3 PIB_CONN PIB signal connector

4 SATA_CDROM Optical drive SATA connector

5 SATA_TBU Tape drive SATA connector

168

Ite

mConnector Description

6 J_SATA_B SATA connector B

7 CTRL_PNL Control panel interface connector

8 J_SATA_A SATA connector A

9 INT_USB_3.0 Internal USB connector

10 TPM_MODULE Trusted Platform Module (TPM) connector

11 J_PSWD_NVRAM See System Board Jumper Settings

12 SLOT1 PCIE_G2_X4

(PCH)

PCIe card connector 1

13 SLOT2 PCIE_G2_ X1

(PCH)

PCIe card connector 2

14 SLOT3 PCIE_G3_X16

(CPU1)

PCIe card connector 3

15 SLOT4 PCIE_G3_X16

(CPU1)

PCIe card connector 4

16 SLOT5 PCIE_G3_X8

(CPU2)

PCIe card connector 5

17 SLOT6 PCIE_G3_X8

(CPU2)

PCIe card connector 6

18 BATTERY System battery

19 FAN1 Internal cooling fan connector

20 FAN2 External cooling fan connector

21 B1, B2 Memory module sockets

22 J_AMEA Advanced Management Enablement Adapter (AMEA) connector

23 B4, B3 Memory module sockets

24 CPU2 Processor 2

25 PWR_CONN_C (P3) CPU2 power connector

26 CPU1 Processor 1

27 IDSDM Internal dual SD module connector

28 INTRUSION Intrusion switch connector

29 A1, A5, A2, A6 Memory module sockets

30 PWR_CONN_B (P2) CPU1 power connector

31 A8, A4, A7, A3 Memory module sockets

32 ACT_LED Front-panel hard-drive LED controller connector

33 BP_SIG Backplane signal connector

169

Ite

mConnector Description

34 ODD_PWR Optical drive power connector

System board jumper settings

For information on resetting the password jumper to disable a password, see Disabling a Forgotten

Password.

Table 5. System board jumper settings

Jumper Setting Description

PWRD_EN The password reset feature is enabled (pins 2–4).

The password reset feature is disabled (pins 4–6).

The iDRAC local access is unlocked at the next AC

power cycle.

NVRAM_CLR The configuration settings are retained at the next

system boot (pins 3–5).

The configuration settings are cleared at system

boot (pins 1–3).

Disabling a forgotten password

The system's software security features include a system password and a setup password. The password

jumper enables these password features or disables them and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

2. Open the system.

3. Move the jumper on the system-board jumper from pins 4 and 6 to pins 2 and 4.

4. Close the system.

The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2

and 4. However, before you assign a new system and/or setup password, you must move the jumper

back to pins 4 and 6.

NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the

system disables the new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

6. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

170

7. Open the system.

8. Move the jumper on the system-board jumper from pins 2 and 4 to pins 4 and 6.

9. Close the system.

10. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

11. Assign a new system and/or setup password.

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Technical Specifications

Physical

Height 443.3 mm (17.45 inch) with feet

430.3 mm (16.94 inch) without feet

Width 304.5 mm (11.98 inch) with feet opened

218 mm (8.58 inch) with feet closed

Depth 542.2 mm (21.35 inch) without bezel

558.6 mm (21.99 inch) with bezel

Weight (maximum configuration) 30.16 kg (66.49 lb)

Processor

Processor type One or two Intel Xeon processors E5-2600 v3

product family

Expansion Bus

Bus type PCI Express Generation 2 and 3

Expansion slots

(Slot 1) One full-height, half-length x4 PCIe Gen2

card slot connected to Platform Controller Hub

(PCH)

(Slot 2) One full-height, half-length x1 PCIe Gen2

card slot connected to PCH

(Slot 3) One full-height, full-length x16 PCIe Gen3

card slot connected to processor 1

(Slot 4) One full-height, full-length x16 PCIe Gen3

card slot connected to processor 1

(Slot 5) One full-height, half-length x8 PCIe Gen3

card slot connected to processor 2

(Slot 6) One full-height, half-length x8 PCIe Gen3

card slot connected to processor 2

172

Memory

Architecture 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s

DDR4 Registered DIMMs

Support for advanced ECC or memory optimized

operation

Memory module sockets Twelve 288-pin

Memory module capacities (RDIMMs) 4 GB (single-rank), 8 GB (single- and dual-rank), 16

GB (single- and dual-rank), and 32 GB (single- and

dual-rank)

Minimum RAM 4 GB with a single processor

8 GB with a dual processor

Maximum RAM Up to 192 GB with single processor

Up to 384 GB with dual processor

Power

AC power supply (per power supply)

Wattage 450 W, 495 W, 750 W, or 1100 W

Power rating per power supply unit 1100 W (Platinum) AC (100 – 240 V, 50/60 Hz, 12

A – 6.5 A)

750 W (Platinum) AC (100 – 240 V, 50/60 Hz, 10 A

– 5 A)

495 W (Platinum) AC (100 – 240 V, 50/60 Hz, 6.5

A – 3 A)

450 W (Bronze) AC (100 – 240 V, 50/60 Hz, 6.5 A

– 3.5 A)

Heat dissipation

NOTE: Heat dissipation is calculated using

the power supply wattage rating.

1871 BTU/hr maximum (450 W power supply)

1908 BTU/hr maximum (495 W power supply)

2891 BTU/hr maximum (750 W power supply)

4100 BTU/hr maximum (1100 W power supply)

Voltage

NOTE: This system is also designed to be

connected to IT power systems with a phase

to phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

173

Drives

Hard drives

Four–hard-drive systems Up to four 3.5 inch, internal, cabled SATA, or

nearline SAS hard drives.

Eight–hard-drive systems Up to eight 3.5 inch, internal, hot-swappable SATA,

or nearline SAS hard drives.

NOTE: 2.5 inch hard drives in 3.5 inch carriers

are supported for SAS, and SATA SSD hard

drives.

Sixteen–hard-drive systems Up to sixteen 2.5 inch, internal, hot-swappable

SATA, nearline SAS, SAS, or SATA SSD hard drives.

Optical drive One optional SATA DVD-ROM drive or DVD+/-RW

drive.

NOTE: If your system is installed with a

double-width GPU card, the system supports

only one 5.25 inch removable media storage

device.

Tape drive Up to two optional 5.25 inch tape drive.

NOTE: If your system is installed with a

double-width GPU card, the system supports

only one 5.25 inch removable media storage

device.

Connectors

Back

NIC Two 10/100/1000 Mbps

Serial DB-9 Serial Port connector

USB Six Hi-Speed USB Host (five USB 2.0 and one USB

3.0)

Video 15-pin VGA

iDRAC8 One optional 1 GbE Ethernet

SD vFlash One optional SD vFlash memory card

Front

USB Two Hi-Speed USB Host (One USB 2.0 and one USB

3.0)

Video 15-pin VGA

NOTE: The front VGA port is available only with

the rack configuration.

174

Connectors

Internal

USB One 9-pin, USB 3.0-compliant

Internal Dual SD Module Two optional flash memory card slots with the

internal SD module

NOTE: One card slot is dedicated for

redundancy.

Video

Video type Integrated Matrox G200 with iDRAC8

Video memory 16 MB shared with iDRAC8 application memory

Expanded Operating Temperature

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be

reported on the LCD and in the System Event Log.

Continuous operation 5 °C to 40 °C at 5% to 85% RH with 29°C dew

point.

NOTE: Outside the standard operating

temperature (10°C to 35°C), the system can

operate continuously down to 5°C or as high

as 40°C.

For temperatures between 35°C and 40°C, de-

rate maximum allowable temperature by 1 °C per

175 m above 950 m (1°F per 319 ft).

< 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew

point.

NOTE: Outside the standard operating

temperature (10 °C to 35 °C), the system can

operate down to –5°C or up to 45°C for a

maximum of 1% of its annual operating hours.

For temperatures between 40°C and 45°C, de-

rate maximum allowable temperature by 1 °C per

125 m above 950 m (1°F per 228 ft).

Expanded Operating Temperature Restrictions • For low-power CPUs (55 W/ 65 W), both the

internal cooling fan and the external cooling

fan need to be installed.

• The operating temperature specified is for a

maximum altitude of 3048 m (10,000 ft).

• GPU card is not supported.

• LRDIMM is not supported.

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Expanded Operating Temperature

• Non-redundant power supplies are not

supported.

• Cabled power supply units are not supported.

• Non Dell qualified peripheral cards and/or

peripheral cards greater than 25 W are not

supported.

Environmental

NOTE: For additional information about environmental measurements for specific system

configurations, see dell.com/environmental_datasheets.

Temperature

Maximum Temperature Gradient (Operating and

Storage)

20 °C/h (36 °F/h)

Storage Temperature Limits –40 °C to 65 °C (–40 °F to 149 °F)

Relative Humidity

Storage 5% to 95% RH with 33 °C (91 °F) maximum dew

point. Atmosphere must be non-condensing at

all times.

Temperature (Continuous Operation)

Temperature Ranges (for altitude less than 950 m

or 3117 ft)

10 °C to 35 °C (50 °F to 95 °F) with no direct

sunlight on the equipment.

Humidity Percentage Range 10% to 80% Relative Humidity with 29 °C (84.2

°F) maximum dew point.

Maximum Vibration

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation

orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six

sides tested).

Maximum Shock

Operating Six consecutively executed shock pulses in the

positive and negative x, y, and z axes of 40 G for

up to 2.3 ms.

Storage Six consecutively executed shock pulses in the

positive and negative x, y, and z axes (one pulse

on each side of the system) of 71 G for up to 2

ms.

Maximum Altitude

Operating 3,048 m (10,000 ft)

Storage 12,000 m (39,370 ft).

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Environmental

Operating Altitude De-rating

Up to 35 °C (95 °F) Maximum temperature is reduced by 1 °C/300

m (1 °F/547 ft) above 950 m (3,117 ft).

35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1 °C/175

m (1 °F/319 ft) above 950 m (3,117 ft).

40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1 °C/125

m (1 °F/228 ft) above 950 m (3,117 ft).

Particulate Contamination

NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from

particulates and gaseous contamination. If it is determined that levels of particulates or gaseous

pollution are beyond the limits specified below and are the reason for the damage and/or failures

to your equipment, it may be necessary for you to re-mediate the environmental conditions that

are causing the damage and/or failures. Re-mediation of environmental conditions will be the

responsibility of the customer.

Air Filtration

NOTE: Applies to data center environments

only. Air filtration requirements do not apply

to IT equipment designed to be used outside

a data center, in environments such as an

office or factory floor.

Data center air filtration as defined by ISO Class

8 per ISO 14644-1 with a 95% upper confidence

limit.

NOTE: Air entering the data center must

have MERV11 or MERV13 filtration.

Conductive Dust

NOTE: Applies to data center and non-data

center environments.

Air must be free of conductive dust, zinc

whiskers, or other conductive particles.

Corrosive Dust

NOTE: Applies to data center and non-data

center environments.

• Air must be free of corrosive dust.

• Residual dust present in the air must have a

deliquescent point less than 60% relative

humidity.

Gaseous Contamination

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Copper Coupon Corrosion Rate <300 Å/month per Class G1 as defined by ANSI/

ISA71.04-1985.

Silver Coupon Corrosion Rate <200 Å/month as defined by AHSRAE TC9.9.

177

Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an

active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,

or Dell product catalog. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical support, or customer-service issues:

1. Go to dell.com/support.

2. Select your country from the drop-down menu on the bottom right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of the system by pulling out the information tag.

Alternatively, the information may be on a sticker on the chassis of the system. This information is used

by Dell to route support calls to the appropriate personnel.

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to

videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model

specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan

the following image.

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Table of Contents

DELL T430 User Manual

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