Table of Contents
- Dell EMC PowerEdge T440 Technical Guide
- Contents
- Figures
- Tables
- System overview
- System features
- Chassis views and features
- Processors
- Memory
- Storage
- Video
- Networking and PCIe
- Power, Thermal, and Acoustics
- Rack rails
- Dell EMC OpenManage systems management
- Appendix A. Additional specifications
- Appendix B. Standards compliance
- Appendix C Additional resources
- Appendix D. Support and deployment services
DELL T440 User Manual
Displayed below is the user manual for T440 by DELL which is a product in the Servers category. This manual has pages.
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Dell EMC PowerEdge T440
Technical Guide
Regulatory Model: E30S Series
Regulatory Type: E30S002
December 2021
Rev. A10
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
Figures..........................................................................................................................................5
Tables........................................................................................................................................... 6
Chapter 1: System overview.......................................................................................................... 7
Introduction........................................................................................................................................................................... 7
New technologies................................................................................................................................................................ 7
Chapter 2: System features.......................................................................................................... 9
Product comparison............................................................................................................................................................9
Chapter 3: Chassis views and features......................................................................................... 11
Front panel view and features........................................................................................................................................ 12
Back view of the system.................................................................................................................................................. 13
Internal chassis view......................................................................................................................................................... 15
Security features................................................................................................................................................................16
Chapter 4: Processors..................................................................................................................17
Processor features.............................................................................................................................................................17
Supported processors....................................................................................................................................................... 17
Chipset..................................................................................................................................................................................18
Chapter 5: Memory...................................................................................................................... 19
Memory population guidelines........................................................................................................................................20
Chapter 6: Storage......................................................................................................................22
IDSDM or vFlash card...................................................................................................................................................... 23
Boot Optimized Storage Subsystem (BOSS).............................................................................................................23
Optical drives......................................................................................................................................................................23
Chapter 7: Video..........................................................................................................................24
Chapter 8: Networking and PCIe................................................................................................. 25
PCIe expansion cards....................................................................................................................................................... 25
Chapter 9: Power, Thermal, and Acoustics.................................................................................. 27
Power consumption and energy efficiency................................................................................................................. 27
Thermal and Acoustics.....................................................................................................................................................28
Power supply units............................................................................................................................................................28
Acoustical design...............................................................................................................................................................28
Chapter 10: Rack rails................................................................................................................. 30
Chapter 11: Dell EMC OpenManage systems management............................................................ 31
Contents
Contents 3
iDRAC with Lifecycle controller..................................................................................................................................... 32
Server and Chassis Managers........................................................................................................................................ 38
Dell EMC consoles.............................................................................................................................................................38
Automation Enablers.........................................................................................................................................................38
Integration with third-party consoles...........................................................................................................................39
Connections for third-party consoles.......................................................................................................................... 39
Dell EMC Update Utilities................................................................................................................................................ 39
Dell resources.....................................................................................................................................................................39
Chapter 12: Appendix A. Additional specifications....................................................................... 40
PSU specifications............................................................................................................................................................ 40
System dimensions............................................................................................................................................................ 41
Chassis weight............................................................................................................................................................. 42
Environmental specifications..........................................................................................................................................42
Video specifications.......................................................................................................................................................... 44
USB ports............................................................................................................................................................................ 44
Chapter 13: Appendix B. Standards compliance........................................................................... 45
Chapter 14: Appendix C Additional resources...............................................................................46
Chapter 15: Appendix D. Support and deployment services ......................................................... 47
Dell EMC ProDeploy Enterprise Suite ......................................................................................................................... 47
Dell EMC ProDeploy Plus...........................................................................................................................................47
Dell EMC ProDeploy....................................................................................................................................................48
Dell EMC Basic Deployment......................................................................................................................................48
ProSupport Enterprise Suite.......................................................................................................................................... 48
ProSupport Plus.................................................................................................................................................................48
ProSupport..........................................................................................................................................................................49
ProSupport One for Data Center.................................................................................................................................. 49
Support Technologies...................................................................................................................................................... 49
Additional professional services.....................................................................................................................................50
Dell Education Services................................................................................................................................................... 50
Dell EMC Global Infrastructure Consulting Services................................................................................................ 50
Dell EMC Managed Services........................................................................................................................................... 51
4Contents
1 Front panel view of a 8 x 3.5-inch hot swappable drive system.................................................................. 12
2 Back view of the system with optional redundant cooling fan..................................................................... 14
3 Supported configurations for a PowerEdge T440 system............................................................................. 16
4 Dell EMC OpenManage Portfolio..........................................................................................................................31
5 Details the dimensions of the PowerEdge T440 system................................................................................ 41
6 ProDeploy Enterprise Suite capabilities.............................................................................................................. 47
7 ProSupport Enterprise Suite................................................................................................................................. 48
8 Enterprise Support feature comparison.............................................................................................................49
9 SupportAssist model............................................................................................................................................... 50
Figures
Figures 5
1 New technologies.......................................................................................................................................................7
2 Feature comparison................................................................................................................................................... 9
3 Front panel features................................................................................................................................................ 12
4 Back view of the system features and description.......................................................................................... 14
5 Security features...................................................................................................................................................... 16
6 Supported processors for PowerEdge T440..................................................................................................... 17
7 Memory technologies.............................................................................................................................................. 19
8 DIMM performance details.................................................................................................................................... 20
9 Supported RAS features........................................................................................................................................ 20
10 PERC offerings.........................................................................................................................................................22
11 Supported drives—SAS and SATA..................................................................................................................... 22
12 Video specifications................................................................................................................................................ 24
13 PCIe expansion card riser configurations for PowerEdge T440.................................................................. 25
14 Optional add-in PCIe expansion cards for PowerEdge T440........................................................................25
15 Power tools and technologies...............................................................................................................................27
16 Acoustical reference points and output comparisons.....................................................................................29
17 iDRAC feature comparison.................................................................................................................................... 32
18 Dell resources........................................................................................................................................................... 39
19 PSU specifications...................................................................................................................................................40
20 Dimensions of PowerEdge T440 system............................................................................................................ 41
21 Chassis weight..........................................................................................................................................................42
22 Temperature specifications................................................................................................................................... 42
23 Relative humidity specifications........................................................................................................................... 42
24 Maximum vibration specifications........................................................................................................................42
25 Maximum shock specifications.............................................................................................................................42
26 Maximum altitude specifications.......................................................................................................................... 42
27 Operating temperature de-rating specifications.............................................................................................. 43
28 Standard operating temperature specifications...............................................................................................43
29 Expanded operating temperature specifications..............................................................................................43
30 Particulate contamination specifications........................................................................................................... 43
31 Gaseous contamination specifications................................................................................................................44
32 Video specifications................................................................................................................................................ 44
33 USB specifications...................................................................................................................................................44
34 Industry standard documents............................................................................................................................... 45
35 Additional resources................................................................................................................................................46
Tables
6 Tables
System overview
The Dell EMC PowerEdge T440 tower server delivers powerful 2-socket performance, expandability and quiet operations to
your small-to mid-sized business (SMB) and remote office/branch office (ROBO) sites. The T440 brings you flexibility with a
rackable tower form factor, short 22-inch depth and quiet acoustics that are right for your office or data center.
The PowerEdge T440 is an excellent fit for a wide range of office workloads, including work group collaboration and productivity
applications, mail and messaging, file and print serving, and web serving.
Topics:
•Introduction
•New technologies
Introduction
The PowerEdge T440 is Dell EMC's latest 2-socket, rackackable tower (5U rack) server is a powerful general-purpose platform
capable of handling demanding workloads and applications. In addition, the T440 also provides extraordinary storage capacity
options, making it well-suited for data- intensive applications that require greater storage, while not sacrificing I/O performance.
The systems feature the 2nd Generation Intel® Xeon® Processor Scalable family with up to 16 DIMMs, PCI Express® (PCIe)
3.0 enabled expansion slots.
Very large internal storage capacity for this class of server - up to 8 x 3.5 -inch HDD or 16 x 2.5 -inch HDD - allows storage
inside the chassis, eliminating the need to acquire, cable, power and manage an external storage device.
Virtualization-ready with up to 2 powerful processors, large memory capacity (16 DDR4 DIMMs) and 5 PCIe Gen3 I/O slots for
data transfer, and Failsafe Hypervisor protection.
Simplified, intuitive systems management that saves time, save money, and reduces potential for error.
The T440's primary emphasis is SMB & Retail/remote office usage in a non-datacenter environment that provides a lighter
workload platform than the T640 tower server. It is a replacement of the previous generation Dell EMC PowerEdge T430 tower
server.
The T440 is an ideal solution for:
●Small and Medium Business
●Offices of small- to medium Public organizations
●ROBO of large enterprises and organizations
●Data centers of SMB, Enterprises and Public organizations
New technologies
The following are the new technologies featured on the PowerEdge T440:
Table 1. New technologies
New technology Detailed description
2nd Generation Intel® Xeon Scalable Processor The processor product family has embedded PCIe lanes for
improved I/O performance.
●14nm process technology
●Intel® Ultra Path Interconnect (UPI)
●Up to 28 cores
●Up to 3.8 GHz
●Max TDP: 125 W
1
System overview 7
Table 1. New technologies (continued)
New technology Detailed description
Intel C620 series chipset Intel Platform Controller Hub (PCH).
2666 MT/s DDR4 memory ●Support up to 16 DIMMs
●Speed of up to 2666 MT/s depending on the CPU.
●Support flexible memory configuration of 8 GB to 768 GB
in balanced memory configuration. Up to 1 TB maximum in
an unbalanced memory configuration.
●CPU1 support up to 10 DIMMs
●CPU2 support upto 6 DIMMs
iDRAC9 with Lifecycle Controller The new embedded systems management solution for the
Dell EMC systems features hardware and firmware inventory
and alerting, data center level power monitoring, and faster
performance.
8 System overview
System features
Compared to previous generations, the PowerEdge T440 offers faster processing power and advanced system management.
The T440 system is a powerhouse 2S/5U tower system, which emphasizes performance and reliability in areas such as
virtualization, power, thermal and systems management, and usability. It is designed for SMB and ROBO sites that require a
balance of capacity and performance.
Topics:
•Product comparison
Product comparison
Table 2. Feature comparison
5U Tower Feature PowerEdge T440 PowerEdge T430
Processors Second-Generation Intel® Xeon® Processor
Scalable Family
Intel® Xeon® Processor E5- 2600 v4
Chipset Intel C620 Intel C610
Memory Up to 16x DDR4 RDIMMs (10+6) Up to 12x (8+4) DDR4 RDIMMs
Storage Front:
●4 or 8 x 3.5 -inch or
●16 x 2.5 -inch
●Optional optical drive
Internal:
●IDSDM + vFlash or
●BOSS (2 internal M.2)
Bandwidth:
●12 Gb SAS/6 Gb SATA
Front:
●4 or 8 x 3.5 -inch or
●16 x 2.5 -inch
●Optional optical drive
Internal:
●IDSDM
Bandwidth:
●12 Gb SAS/6Gb SATA
PCIe slots Up to 5 X PCIe Gen3 Up to 4 x PCIe Gen3 + up to 2 x PCIe Gen2 +
dedicated PERC slot
GPU support 1x DW 300 W GPU supported 150 W 2x DW 300 W GPU tested
Storage Controller Software RAID:
●S140
Internal controllers:
●H750
●H350
●H740P
●H730P
●H330
External controllers:
●HBA355e
●H840
●12 Gb/s Ext SAS HBA
SAS Hot Bus Adapters:
●HBA350i
●HBA 330
●S130, H330, H730, H730P, H810/H830 (ext)
●Chipset SATA/SW RAID: Yes
2
System features 9
Table 2. Feature comparison (continued)
5U Tower Feature PowerEdge T440 PowerEdge T430
Embedded NIC 2x 1 GbE (LOM : BCM5720) 2x 1 GbE (LOM : BCM5720)
Power Supplies ●495 W AC Platinum
●750 W AC Platinum
●750 W AC Titanium
●1100 W AC Platinum
●495 W AC Platinum
●750 W AC Platinum
●750 W AC Titanium
●1100 W AC Platinum
●1600 W Platinum
Remote
Management
iDRAC9 iDRAC8
TPM TPM China, TPM1.2, TPM2.0 TPM China, TPM1.2, TPM2.0
iDRAC port Dedicated port (RJ45) Micro USB
Fan Up to two fans supported
●Internal Fan (1X4 type)
●External Fan (1X5 type)
Up to two fans supported
●Internal Fan (1X4 type)
●External Fan (1X5 type)
Standard rear ports ●2 x RJ45 1GE LAN ports
●Rear system ID button
●iDRAC Enterprise Port (RJ45 port)
●Six USBs (4XUSB2.0 ; 2XUSB3.0)
●2 x RJ45 1GE LAN ports
●Rear system ID button
●CMA external LED jack
●iDRAC Enterprise Port (RJ45 port)
●Two USBs (1xUSB2.0, 1xUSB3.0)
●DB-15 VGA; DB-9
●Serial; VFlash socket
PERC PCIe PERC 9 or PERC 10 or PERC 11 Mini-PERC 9
10 System features
Chassis views and features
The PowerEdge T440 is a two socket, 5U tower system that is available in three different chassis configurations:
●4 hard drive chassis
●8 hard drive chassis
●16 hard drive chassis
Topics:
•Front panel view and features
•Back view of the system
•Internal chassis view
•Security features
3
Chassis views and features 11
Front panel view and features
Figure 1. Front panel view of a 8 x 3.5-inch hot swappable drive system
Table 3. Front panel features
Item Components -
Indicator, Button, or
Connector
Icon Description
1 Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
2 System identification
button
The System Identification (ID) button is available on the front and back
of the systems. Press the button to identify a system in a rack by
12 Chassis views and features
Table 3. Front panel features (continued)
Item Components -
Indicator, Button, or
Connector
Icon Description
turning on the system ID button. You can also use the system ID button
to reset iDRAC and to access BIOS using the step through mode.
3 Status LED indicator
panel
N/A Indicate the status of the system. For more information, see the Status
LED indicators section.
4 Information tag N/A The Information tag is a slide-out label panel that contains system
information such as Service Tag, NIC, MAC address, and so on. If you
have opted for the secure default access to iDRAC, the Information tag
also contains the iDRAC secure default password.
5 USB port 2.0 The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
6 USB port 3.0 The USB port is USB 3.0 compliant.
7 Optical drive bay N/A Enable you to install drives that are supported on your system. For more
information about drives, see the Technical specifications section.
8 Drive slot N/A Enables you to install TBUs for 8x and 16x backplane configurations, or
drive blank in the empty drive slot to maintain proper system cooling.
9 Physical drives N/A 3.5 inch drives and 2.5 inch drives/SSDs.
Back view of the system
The back panel of a PowerEdge system contains access to I/O connectors for both embedded and add-in devices, including
networking, video, serial, USB, system ID, and system management access ports. Most add-in PCI cards are accessible through
the back panel. It is also the default location for power supply units (PSU), including the points for AC connections.
Chassis views and features 13
Figure 2. Back view of the system with optional redundant cooling fan
Table 4. Back view of the system features and description
Item Ports, panels, or slots Icon Description
1 Power supply unit (2) N/A For more information about the PSU configurations, see the
Technical Specifications section
2 iDRAC9 Enterprise port Enables you to remotely access iDRAC. For more information, see
the iDRAC User’s Guide at www.dell.com/poweredgemanuals.
3 NIC port (2) The NIC ports are integrated on the system board provide
network connectivity. For more information about the supported
configurations, see the Technical specifications section.
4 USB 2.0 port (4) The USB ports are 4-pin, 2.0-compliant. These ports enable you to
connect USB devices to the system.
5 USB 3.0 port (2) The USB ports are 9-pin and 3.0-compliant. These ports enable you
to connect USB devices to the system.
6VGA port Enables you to connect a display device to the system. For more
information, see the Technical specifications section.
14 Chassis views and features
Table 4. Back view of the system features and description (continued)
Item Ports, panels, or slots Icon Description
7 Serial port Enables you to connect a serial device to the system. For more
information, see the Technical specifications section.
8 System identification
button
The System Identification (ID) button is available on the front and
back of the systems. Press the button to identify a system in a
rack by turning on the system ID button. You can also use the
system ID button to reset iDRAC and to access BIOS using the
step through mode.
9External cooling fan
(optional)
N/A Enables you to connect an optional redundant cooling fan.
10 PCIe expansion card slot N/A The expansion slot(s) enable you to connect PCI Express expansion
cards. For more information on the expansion cards that are
supported on your system, see the Expansion card guidelines.
Internal chassis view
The chassis design of the PowerEdge T440 is optimized for easy access to components and for efficient cooling. The
PowerEdge T440 supports up to 16 DIMMs, two processors, system fans, system board and hard drive bays, and many other
components and features. For more system views, see the Dell EMC PowerEdge T440 Installation and Service Manual at
Dell.com/Support/Manuals.
Chassis views and features 15
Figure 3. Supported configurations for a PowerEdge T440 system
Security features
The latest generation of PowerEdge servers has the features listed in the table to help ensure the security of your data center.
Table 5. Security features
Security feature Description
Cover latch A tooled latch is integrated in the top cover to secure it to the system.
Bezel A standard bezel is an optional metal bezel mounted to the chassis front. A lock on the bezel
protects unauthorized access to hard drives.
TPM The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate
passwords, and create/store digital certificates.
Power-off security BIOS has the ability to disable the power button function.
16 Chassis views and features
Processors
The PowerEdge T440 server features the exceptional performance, value, and power efficiency of the 2nd Generation Intel®
Xeon® Scalable Processor. These processors provide high performance no matter what your constraint—floor space, power, or
budget—and on workloads that range from the most complicated scientific exploration to crucial web-serving and infrastructure
applications. In addition to providing raw performance gains, improved I/O is also made possible with Intel Integrated I/O, which
can reduce latency by adding more lanes and doubling bandwidth. This helps to reduce network and storage bottlenecks, which
improves the processor performance capabilities.
Topics:
•Processor features
•Supported processors
•Chipset
Processor features
The Intel Xeon Processor Scalable Family provides the foundation for a powerful datacenter platform. The key features are as
follows:
●Up to 16 cores with Intel® HT Technology (2 threads/core)
●Intel® Turbo Boost technology (excludes Bronze processors)
●Between 85W-105W TDP
●1TB/socket memory capacity on all standard 2nd generation processors.
●Socket P
●14nm process Technology
●Rebalanced Cache Hierarchy: 1.375MB Last level Cache/core
●2S, 4S, 8S scalable (note: 4xxx (Silver) & 3xxx (Bronze) do not support 4S or 8S platforms
●Support for Intel AVX-512
●Intel® Ultra Path Interconnect (UPI) with bandwidth up to 10.4GT/s
●6 Channels DDR4 per CU RDIMM, LRDIMM
●2133, 2400, 2666 speeds at 2 DIMMs per Channel; no 3 Dimms per channel support
●MPX (Memory Protection Extensions) support
●Up to 48 PCIe lanes per CPU with x16, x8 & x4 Bifurcation support
●PCI Express 3.0 (2.5, 5.0, 8.0 GT/s)
●Separate Reference with Independent Spread Spectrum Clocking (SRIS)
●MCTP Scaling
●Per Core P-State (PCPS)
●Uncore Frequency Scaling (UFS)
●Energy Efficient Turbo (EET)
●On die PMAX detection
Supported processors
Table 6. Supported processors for PowerEdge T440
Medal Processor Frequency
(GHz)
Cores/
Threads
Cache (M) UPI (GT/s) Turbo TDP (W)
Gold 5222 3.8 4/8 16.5 10.4 Y 105
Gold 5215 2.5 10/20 13.75 10.4 Y 85
Gold 5120 2.2 14/28 19 10.4 Y 105
4
Processors 17
Table 6. Supported processors for PowerEdge T440 (continued)
Medal Processor Frequency
(GHz)
Cores/
Threads
Cache (M) UPI (GT/s) Turbo TDP (W)
Gold 5118 2.3 12/24 16 10.4 Y 105
Silver 4216 2.1 16/32 22.0 9.6 Y 100
Silver 4215 2.5 8/16 11.0 9.6 Y 85
Silver 4214R 2.4 12 16.5 9.6 Y 100
Silver 4214 2.2 12 16.5 9.6 Y 85
Silver 4210R 2.4 10 13.75 9.6 Y 100
Silver 4210 2.2 10/20 13.75 9.6 Y 85
Silver 4208 2.1 8/16 11.0 9.6 Y 85
Silver 4114 2.2 10/20 14 9.6 Y 85
Silver 4112 2.6 4/24 8.25 9.6 Y 85
Silver 4110 2.1 8/16 11 9.6 Y 85
Bronze 3206R 1.9 8 11 9.6 N 85
Bronze 3204 1.9 6/6 8.25 9.6 N 85
Chipset
The following list the features provided by the Intel® C620 chipset:
●ACPI Power Management Logic Support, Revision 4.0a
●PCI Express* Base Specification Revision 3.0
●Integrated Serial ATA host controller, supports data transfer rates of up to 6 Gb/s on all ports.
●xHCI USB controller with SuperSpeed USB 3.0 ports
●Direct Media Interface
●Serial Peripheral Interface
●Enhanced Serial Peripheral Interface
●Flexible I/O-Allows some high-speed I/O signals to be configured as PCIe* root ports, PCIe* uplink for use with certain PCH
SKUs, SATA (and sSATA), or USB 3.0.
●General Purpose Input Output (GPIO)
●Low Pin Count interface, interrupt controller, and timer functions
●System Management Bus Specification, Version 2.0
●Integrated Clock Controller/Real-Time Clock Controller
●Intel® High Definition Audio and Intel® Smart Sound Technology
●Integrated 10/1 Gb Ethernet
●Integrated 10/100/1000 Mbps Ethernet MAC
●Supports Intel® Rapid Storage Technology Enterprise
●Supports Intel® Active Management Technology and Server Platform Services
●Supports Intel® Virtualization Technology for Directed I/O
●Supports Intel® Trusted Execution Technology
●JTAG Boundary Scan support
●Intel® Trace Hub for debug
18 Processors
Memory
The PowerEdge T440 supports up to 1TB of memory with 16 DIMMs, and at speeds up to 2666 MT/s, providing high
performance in various applications. High memory density ensures that there is no compromise in virtualization.
The PowerEdge T440 supports both registered DIMMs (RDIMM) and load-reduced DIMMs (LRDIMMs), which use a buffer to
reduce memory loading and provide greater density, allowing for the maximum platform memory capacity.
The system supports:
●Up to six channels with two DPC and total 16 DIMMs
●DDR4 RDIMM/LRDIMM
●Only registered ECC DDR4 DIMMs
●DDR4 speeds up to 2666 MT/s
DIMMs supported
Table 7. Memory technologies
Feature RDIMM LRDIMM
Register Yes Yes
Buffer No Yes
Frequencies Up to 2666 MT/s Up to 2666 MT/s
Ranks supported Single or dual rank Quad rank
Capacity per DIMM 4 GB, 8 GB, 16 GB or 32 GB 64 GB
Maximum DIMMs per channel 2 1, 2
DRAM technology x4 or x8 x4
Temperature sensor Yes Yes
Error Correction Code (ECC) Yes Yes
Single Device Disable Code (SDDC) Yes Yes
Address parity Yes Yes
Memory speed
The memory offerings for the PowerEdge T440 are based on the double-data rate type 4 (DDR4) which operates at 1.2 volts.
The T440 supports memory speeds of 2666 MT/s, 2400 MT/s, 2133 MT/s, and 1866 MT/s depending on the DIMM types
installed and the configuration. All memory on all processors and channels run at the same speed and voltage. By default, this
speed will be the highest speed supported by the CPU and the DIMMs. For example both DIMMs and CPUs must be capable
of running at 2666 MT/s in order for memory to run at 2666 MT/s (specific CPU / DIMM configuration required). CPU SKUs
in the Platinum category support up to 2666 MT/s memory speed while CPU SKUs in Gold and Silver category support up to
2400 MT/s memory speed. The operating speed of the memory is also determined by the maximum speed supported by the
processor, the speed settings in the BIOS, and the operating voltage of the system.
The following table list the memory configuration and performance for the PowerEdge T440:
5
Memory 19
Table 8. DIMM performance details
DIMM type DIMM ranking Capacity DIMM rated voltage, speed
RDIMM 1R/2R 8GB, 16GB, and 32GB DDR4 (1.2v), 2666
LRDIMM 4R/8R 64GB DDR4 (1.2v), 2666
Topics:
•Memory population guidelines
Memory population guidelines
Both systems support a flexible memory configuration, according to the following population guidelines:
●Speed: If DIMMs of different speeds are mixed, all channels across all processors operate at the common frequency of the
slowest DIMM.
●DIMM type: Maximum two types of DIMMs allowed per system and RDIMMs are supported. RDIMM with LRDIMM cannot be
mixed.
●DIMMs with different data widths can be mixed. For 14G, DIMMs with x4 and x8 data widths are supported and mixing is
allowed.
●Can mix DIMMs with different capacities:
○Population rules require the largest capacity DIMM be placed first (slot A1 populated first, then A2, and so on. The
second CPU mirrors the first CPU population).
○Maximum of two different capacity DIMMs allowed in a system
●Can mix DIMMs with different ranks:
○Maximum of two different rank DIMMs allowed in a system
For more information on memory configuration and population, see the Dell EMC PowerEdge T440 Installation and Service
Manual at Dell.com/Support/Manuals.
Memory RAS features
Reliability, Availability, and Serviceability (RAS) features help keep the system online and operational without significant impact
to performance. RAS can decrease data loss and crashing due to errors. RAS helps in rapid, accurate diagnosis of faults that
requires servicing.
Table 9. Supported RAS features
Feature Description
Dense configuration
optimized profile
Increased memory reliability can be a result from this selectable platform profile that adjusts
parameters to reduce faults regarding refresh rates, speed, temperature, and voltage.
Memory demand and
patrol scrubbing
Demand scrubbing is the ability to write corrected data back to the memory once a correctable error
is detected on a read transaction. Patrol scrubbing proactively scans the system memory, detecting
and repairing correctable errors.
Recovery from
Single Device Data
Correction (SDDC)
Single Device Data Correction provides error checking and correction that protects against any single
memory chip failure and multi-bit errors from any portion of a single memory chip.
Failed DIMM isolation This feature helps identify a specific failing DIMM channel pair, enabling the user to replace only the
failed DIMM pair.
Memory mirroring Memory mirroring is a method of keeping a duplicate (secondary or mirrored) copy of the contents of
memory as a redundant backup for use if the primary intrasocket memory fails. The mirrored copy of
the memory is stored in memory of the same processor socket.
Memory address
parity protection
This feature helps detect transient errors on the address lines of the DDR channel.
20 Memory
Table 9. Supported RAS features (continued)
Feature Description
Memory sparing—
rank
Memory sparing allocates one rank per channel as a spare. If excessive correctable errors occur in a
rank or channel, they are moved to the spare area while the operating system is running to prevent
the errors from causing an uncorrectable failure.
Memory thermal
throttling
This feature helps to optimize power/performance and can also be used to prevent DIMMs from
overheating.
For information on memory mirroring and sparing configurations, see the Dell EMC PowerEdge T440 Installation and Service
Manual at Dell.com/Support/Manuals.
Memory 21
Storage
The PowerEdge T440 provides scalable storage that allows you to adapt to your workload and operational requirements. With
comprehensive storage options, the PowerEdge T440 offers various internal and external storage controllers, drive types, and
different chassis and backplanes for varied numbers of drives. Features such as PERC H740P, and H840 RAID controllers
provide vastly accelerated performance compared to the previous technologies.
Storage controllers
The new PERC Controller offerings is a heavy leverage of previous generation PERC family. The Value Performance level
controllers, carried-over from previous generation to PowerEdge T440, are a high-end offering that drives Input/Output
Operations Per Second (IOPs) performance and enhance the SSD performance.
NOTE: Onboard SATA ports (S140) are not accessible if mini PERC is installed.
Table 10. PERC offerings
Performance level Description
Entry S140—SATA
Value HBA355e, HBA350i, H350, H730P, HBA330, H330, 12 Gb/s Ext SAS HBA
Value performance H750, H730P
Premium performance H750, H840, H740P
NOTE: The new generation PERC 11 H750, H350, and HBA350i adapters cannot be mixed with the PERC H740P, H730P,
H330, HBA330 adapters of the previous generations in one system.
NOTE: Valid TBU configurations:
●HBA330 adapter can be connected to TBU and the PERC H740P, H730P, H330, HBA330 can be connected to the drive
backplane.
●HBA350i adapter can be connected to TBU and the PERC H750, H350, HBA350i can be connected to the drive
backplane.
Supported drives
Table 11. Supported drives—SAS and SATA
Form Factor Type Speed Rotational Speed Capacities
2.5-inch SATA SSD 6 Gb N/A 120 GB Boot, 240 GB Boot, 240 GB, 400 GB, 480 GB,
800 GB, 960 GB, 1600 GB, 1920 GB, 3200 GB, 3840
GB, 7680 GB
2.5-inch SAS SSD 12 Gb N/A 400 GB, 480 GB, 800 GB, 960 GB, 1600 GB, 1920 GB,
3840 GB
2.5-inch SATA 6 Gb 7.2 K 1 TB, 2 TB
2.5-inch SAS 12 Gb 7.2 K 1 TB, 2 TB
2.5-inch SAS 12 Gb 10 K 600 GB, 1.2 TB, 1.2 TB FIPS SED, 1.8 TB, 2.4 TB, 2.4
TB FIPS SED
2.5-inch SAS 12 Gb 15 K 300 GB, 600 GB, 900 GB
6
22 Storage
Table 11. Supported drives—SAS and SATA (continued)
Form Factor Type Speed Rotational Speed Capacities
3.5-inch SATA 6 Gb 7.2 K 1 TB, 2 TB, 4 TB, 8 TB, 10 TB, 12 TB, 14 TB, 16 TB
3.5-inch SAS 12 Gb 7.2 K 2 TB, 4 TB, 8 TB, 10 TB, 12 TB, 16 TB, 4 TB FIPS SED,
8 TB FIPS SED, 12 TB FIPS SED
Topics:
•IDSDM or vFlash card
•Boot Optimized Storage Subsystem (BOSS)
•Optical drives
IDSDM or vFlash card
In the PowerEdge T440 system, the IDSDM module contains the Internal Dual SD Module (IDSDM) and vFlash card that are
combined into a single card module. The following are options available for PowerEdge T440 system:
●vflash only
●IDSDM only
●vflash + IDSDM
NOTE: The IDSDM only option is available with vFlash hardware and requires an iDRAC Enterprise license to enable this
feature.
The IDSDM with vFlash module has a dedicated slot at the back of the system chassis. This is a Dell EMC-proprietary PCIe x1
slot that uses a USB 3.0 interface to host. In the PowerEdge T440 systems, the IDSDM and vFlash card size changes from SD
to microSD and the supported capacity for IDSDM microSD cards are 16 GB, 32 GB, or 64 GB, while for vFlash the capacity is 16
GB only. The write-protect switch is built onboard on the IDSDM module.
Boot Optimized Storage Subsystem (BOSS)
BOSS is offered as a means of booting 14G servers to a full OS when:
●A solution such as IDSDM may be desired, but the target OS is a full OS (not just a hypervisor)
●The user does not wish to trade off standard hot plug drive slots for OS install
●A separate hardware RAID is required for OS boot so that data drives can be in Passthrough mode with an HBA
The HW RAID BOSS card is a RAID controller with a limited feature set that presents M.2 SATA-only SSDs as either Non-RAID
disks or a single RAID1 volume.
Boot Optimized Storage Subsystem (BOSS)
BOSS is offered as a means of booting servers to a full OS in the following scenarios:
●A solution such as IDSDM may be desired, but the target OS is a full OS (not just hypervisor).
●The user does not wish to trade off the standard hot-plug hard drive slot for OS install.
●A separate hardware RAID is required for OS boot so that data drives can be in Passthrough mode with a HBA.
BOSS is a PCIe card located at the rear of the system to support up to two 80mm or 110mm M.2 SATA or PCIe x1 devices.
NOTE: BOSS drives are not hot-plug capable.
Optical drives
The PowerEdge T440 supports one of the following internal optical drive options:
●DVD-ROM
●DVD
Storage 23
Video
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The T440 system supports one 15-pin
VGA port at the back of the system.
Table 12. Video specifications
Resolution Refresh Rate Rear Panel Front Panel
1024 x 768 60 Hz Yes Yes
1280 x 800 60 Hz Yes Yes
1280 x 1024 60 Hz Yes Yes
1360 x 768 60 Hz Yes Yes
1440 x 900 60 Hz Yes Yes
1600 x 900 60 Hz Yes Yes
1600 x 1200 60 Hz Yes Yes
1680 x 1050 60 Hz Yes Yes
1920 x 1080 60 Hz Yes Yes
1920 x 1200 60 Hz Yes Yes
7
24 Video
Networking and PCIe
The PowerEdge T440 offers 2 x 10GbE LOMs.
Topics:
•PCIe expansion cards
PCIe expansion cards
The PowerEdge T440 system has one standard PCIe connector and four Speededge connectors.
PCIe expansion card riser configurations
Table 13. PCIe expansion card riser configurations for PowerEdge T440
PCIe slots Height Length Link
Slot 1 Full height Half length x4
Slot 2 Full height Half length x4
Slot 3 Full height Full length x16
Slot 4 Full height Half length x8
Slot 5 Full height Half length x8
PCIe expansion cards
Table 14. Optional add-in PCIe expansion cards for PowerEdge T440
Type Adapter
NIC ●Intel® PRO/1000 PT Dual Port Server Adapter, Gigabit, Copper, PCI‐E x4
●Intel® PRO/1000 VT Quad Port Server Adapter, Gigabit, Copper, PCI‐E x4
●Intel® 10GBase‐T Copper Single Port NIC, PCI‐E x8
●Intel® Single Port Server Adapter, 10 Gigabit, SR Optical, PCI‐E x8
●Broadcom® BMC57710 10Base‐T Cooper Single Port NIC, PCI‐E x8
●Broadcom® BMC5709C IPV6 Gigabit Copper Dual Port NIC with TOE and iSCSI
Offload, PCI‐E x4
●Broadcom® BMC5709C IPV6 Gigabit Copper Dual Port NIC with TOE, PCI‐E x4
●Broadcom® NetXtreme® II 57711 Dual Port Direct Attach 10 Gb Ethernet PCI‐Express
Network Interface Card with TOE and iSCSI Offload
●Intel® Gigabit ET Dual Port Server Adapter
●Intel® Gigabit ET Quad Port Server Adapter
●Broadcom 10 GbE NIC, Broadcom Dual Port 10 GbE SFP+
HBA ●QLogic® QLE 2462 FC4 Dual Port 4 Gbps Fiber Channel HBA
●QLogic® QLE 220 FC4 Single Port 4 Gbps Fiber Channel HBA
●QLogic® QLE 2460 FC4 Single Port 4 Gbps Fiber Channel HBA
●QLogic® QLE 2562 FC8 Dual‐channel HBA, PCI‐E Gen 2 x4
●QLogic® QLE 2560 FC8 Single‐channel HBA, PCI‐E Gen 2 x4
●Emulex® LPe‐1150 FC4 Single Port 4 Gbps Fiber Channel HBA, PCI‐E x4
8
Networking and PCIe 25
Table 14. Optional add-in PCIe expansion cards for PowerEdge T440 (continued)
Type Adapter
●Emulex® LPe‐11002 FC4 Dual Port 4 Gbps Fiber Channel HBA, PCI‐E x4
●Emulex® LPe‐12000, FC8 Single Port 4 Gbps Fiber Channel HBA, PCI‐E Gen 2 x4
●Emulex® LPe‐12002, FC8 Dual Port 4 Gbps Fiber Channel HBA, PCI‐E Gen 2 x4
CNA ●QLogic: QLE8152 HBA (10 GbE – 2 Port, PCIe Gen 2) – FCoE
●Emulex: OCE10102FM HBA (10 GbE – 2 Port, PCIe Gen 2) ‐ FCoE
●Emulex: OCE10102IM HBA (10 GbE – 2 Port, PCIe Gen 2 – iSCSI) ‐ iSCSI
●Broadcom 57711 NIC (10 GbE ‐ 2 Port, PCIe Gen2) – iSOE
●Intel® DT (10 GbE – 2 Port, PCIe Gen 2) – FCoE
●Intel® DT (10 GbE – 2 Port, PCIe Gen 2) – FCoE
For the latest information on all supported add-in PCIe expansion cards for the PowerEdge T440, visit the PowerEdge T440
page at Dell.com.
For more information on server network adapters, visit www.dell.com/us/business/p/networking-cards.
26 Networking and PCIe
Power, Thermal, and Acoustics
The lower overall system-level power draw is a result of the breakthrough system design developed by Dell EMC. The system
aims to maximize performance per watt through a combination of energy efficient technologies, optimized thermal designs and
intelligent fan control algorithms. The system fan control algorithms use an extensive array of sensors that automatically monitor
power and thermal activity to minimize fan speeds based on system cooling requirements, reducing the power required for
cooling.
Topics:
•Power consumption and energy efficiency
•Thermal and Acoustics
•Power supply units
•Acoustical design
Power consumption and energy efficiency
With the rise in the cost of energy that is coupled with increasing data center density, Dell EMC provides tools and technologies
to help you realize greater performance with lower energy cost and wastage. More efficient data center usage can reduce costs
by slowing the need for additional data center space. The following table lists the tools and technologies that Dell EMC offers to
help you achieve your data center goals by lowering power consumption and increasing energy efficiency.
Table 15. Power tools and technologies
Feature Description
Power supply units (PSU) portfolio PSU portfolio includes intelligent features such as dynamically
optimizing efficiency while maintaining availability and
redundancy.
Tools for right-sizing Enterprise Infrastructure Planning Tool (EIPT) is a tool
that helps you to plan and tune your computer and
infrastructure equipment for maximum efficiency. EIPT helps
you by calculating hardware power consumption, power
infrastructure, and storage. You can learn more at Dell.com/
calc
Industry compliance Dell EMC's servers are compliant with all relevant industry
certifications and guidelines, including 80 PLUS, Climate
Savers, and ENERGY STAR.
Power monitoring accuracy PSU power monitoring improvements include:
●Power monitoring accuracy of 1%, whereas the industry
standard is 5%
●More accurate reporting of power
●Better performance under a power cap
Power capping Use Dell EMC's systems management to set the power cap
limit for your systems to limit the output of a PSU and
reduce system power consumption. Dell is the first hardware
vendor to leverage Intel Node Manager for circuit-breaker fast
capping.
Systems management Dell EMC's servers are compliant with all relevant industry
certifications and guidelines, including 80 PLUS, Climate
Savers, and ENERGY STAR.
9
Power, Thermal, and Acoustics 27
Table 15. Power tools and technologies (continued)
Feature Description
Dell OpenManage Power Center delivers group power
management at the rack, row, and data center level for
servers, power distribution units, and uninterruptible power
supplies.
Active power management Intel® Node Manager is an embedded technology that
provides individual server- level power reporting and
power limiting functionality. Dell offers a complete power
management solution that is comprised of Intel Node
Manager that is accessed through Dell iDRAC9 Enterprise
and OpenManage Power Center that allows policy- based
management of power and thermals at the individual server,
rack, and data center level. Hot spare reduces power
consumption of redundant power supplies.
Thermal control of fan speed optimizes the thermal settings
for your environment to reduce fan consumption and lower
system power consumption. Idle power enables Dell servers to
run as efficiently when idle as when at full workload.
Fresh Air cooling FAC is supported with certain configuration limitations. With
the thermal design and reliability of Dell products, you
can have the capability to operate at excursion- based
temperatures beyond the industry standard of 35°C (95°F)
without impacting your availability model. This solution
takes into account servers, networking, storage, and other
infrastructure.
Rack infrastructure Dell EMC offers some of the industry's highest- efficiency
power infrastructure solutions, including:
●Power distribution units (PDUs)
●Uninterruptible power supplies (UPSs)
●Energy smart containment rack enclosures
Thermal and Acoustics
The system's thermal management delivers high performance through optimized cooling of components at the lowest fan
speeds across a wide range of ambient temperatures from 10°C to 35°C (50°F to 95°F) and to extended ambient temperature
ranges. These optimizations result in lower fan power consumption which translate to lower system power and data center
power consumption.
Power supply units
Energy Smart power supplies have intelligent features, such as the ability to dynamically optimize efficiency while maintaining
availability and redundancy. Also featured are enhanced power-consumption reduction technologies, such as high-efficiency
power conversion and advanced thermal-management techniques, and embedded power-management features including high-
accuracy power monitoring.
The system supports two hot-swappable AC power supplies with 1 + 1 redundancy, auto-sensing and auto-switching capability.
Acoustical design
Dell EMC focuses on sound quality in addition to sound power level and sound pressure level. Sound quality describes how
disturbing or pleasing a sound is interpreted, and Dell EMC references several psychacoustical metrics and thresholds in
28 Power, Thermal, and Acoustics
delivering to it. Tone prominence is one such metric. Sound power and sound pressure levels increase with greater populations
or higher utilization, while sound quality remains good even as the frequency content changes. A reference for comparison to
sound pressure levels for familiar noise sources is given in the following table. An extensive description of Dell EMC Enterprise
acoustical design and metrics is available in the Dell Enterprise Acoustics white paper.
Table 16. Acoustical reference points and output comparisons
Value measured at your ears Equivalent familiar noise experience
LpA, dBA, re 20 μPa Loudness, sones
90 80 Loud concert
75 39 Data center, vacuum cleaner, voice must be elevated to be
heard
60 10 Conversation levels
45 4 Whispering, open office layout, normal living room
35 2 Quiet office
30 1 Quiet library
20 0 Recording studio
Power, Thermal, and Acoustics 29
Rack rails
The T440 is a rack-capable tower server. When customers select rack mode chassis, T440 will support the optional sliding
rail. The sliding rail system for the T440 provides tool-less support for racks with square or untreaded round mounting holes
including all generations of Dell racks. The sliding rails for the T440 offers native support for threaded hole racks via the
ReadyRails II mounting interface. The rails ship in the tool-less mounting configuration but can be converted to the tooled
configuration very quickly and easily. An optional cable management arm (CMA) can be mounted on either the left or right side
of the rails without the use of tools for fast and easy deployment.
10
30 Rack rails
Dell EMC OpenManage systems management
Figure 4. Dell EMC OpenManage Portfolio
Dell EMC delivers management solutions that help IT Administrators effectively deploy, update, monitor, and manage IT assets.
OpenManage solutions and tools enable you to quickly respond to problems by helping them to manage Dell EMC servers
effectively and efficiently; in physical, virtual, local, and remote environments, operating in-band, and out-of-band (agent-free).
The OpenManage portfolio includes innovative embedded management tools such as the integrated Dell Remote Access
Controller (iDRAC), Chassis Management Controller and Consoles like OpenManage Enterprise, OpenManage Power Manager
plug in, and tools like Repository Manager.
Dell EMC has developed comprehensive systems management solutions based on open standards and has integrated with
management consoles that can perform advanced management of Dell hardware. Dell EMC has connected or integrated the
advanced management capabilities of Dell hardware into offerings from the industry's top systems management vendors and
frameworks such as Ansible, thus making Dell EMC platforms easy to deploy, update, monitor, and manage.
The key tools for managing Dell EMC PowerEdge servers are iDRAC and the one-to-many OpenManage Enterprise console.
OpenManage Enterprise helps the system administrators in complete lifecycle management of multiple generations of
PowerEdge servers. Other tools such as Repository Manager, which enables simple yet comprehensive change management.
OpenManage tools integrate with systems management framework from other vendors such as VMware, Microsoft, Ansible, and
ServiceNow. This enables you to use the skills of the IT staff to efficiently manage Dell EMC PowerEdge servers.
Topics:
•iDRAC with Lifecycle controller
•Server and Chassis Managers
•Dell EMC consoles
•Automation Enablers
•Integration with third-party consoles
•Connections for third-party consoles
•Dell EMC Update Utilities
•Dell resources
11
Dell EMC OpenManage systems management 31
iDRAC with Lifecycle controller
The integrated Dell Remote Access Controller 9 (iDRAC9) with Lifecycle Controller is embedded within every Dell EMC
PowerEdge server and provides functionality that helps IT administrators deploy, update, monitor, and maintain servers with
no need for any additional software to be installed. iDRAC functions regardless of operating system or hypervisor presence
because from a pre-OS or bare-metal state, iDRAC is ready to work because it is embedded within each server from the factory.
iDRAC features and comparison
The T440 supports the following iDRAC licenses – Basic (default), Express (upgrade) and Enterprise (upgrade).
Table 17. iDRAC feature comparison
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Interfaces / Standards
iDRAC RESTful API
and Redfish
Yes Yes Yes Yes Yes
IPMI 2.0 Yes Yes Yes Yes Yes
DCMI 1.5 Yes Yes Yes Yes Yes
Web-based GUI Yes Yes Yes Yes Yes
RACADM command
line (local/remote)
Yes Yes Yes Yes Yes
SMASH-CLP
(SSH-only)
Yes Yes Yes Yes Yes
Telnet Yes Yes Yes Yes Yes
SSH Yes Yes Yes Yes Yes
Serial Redirection Yes Yes Yes Yes Yes
WSMan Yes Yes Yes Yes Yes
Network Time
Protocol
No Yes Yes Yes Yes
Connectivity
Shared NIC (LOM) Yes Yes N/A Yes Yes
Dedicated NIC Yes Yes Yes Yes Yes
VLAN tagging Yes Yes Yes Yes Yes
IPv4 Yes Yes Yes Yes Yes
IPv6 Yes Yes Yes Yes Yes
DHCP Yes Yes Yes Yes Yes
DHCP with zero
touch
No No No Yes Yes
Dynamic DNS Yes Yes Yes Yes Yes
OS pass-through Yes Yes Yes Yes Yes
iDRAC Direct
-Front panel USB
Yes Yes Yes Yes Yes
Connection View Yes Yes No Yes Yes
32 Dell EMC OpenManage systems management
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Connection View -
LLDP transmit
No No No No Yes
Security
Role-based
authority
Yes Yes Yes Yes Yes
Local users Yes Yes Yes Yes Yes
SSL encryption Yes Yes Yes Yes Yes
Secure Enterprise
Key Manager
No No No Yes (with SEKM
license)
Yes (with SEKM
license)
IP blocking No Yes Yes Yes Yes
Directory services
(AD, LDAP)
No No No Yes Yes
Two-factor
authentication
(smart card)
No No No Yes Yes
Single sign-On No No No Yes Yes
PK authentication
(for SSH)
No Yes Yes Yes Yes
FIPS 140-2 Yes Yes Yes Yes Yes
Secure UEFI
boot - certificate
management
Yes Yes Yes Yes Yes
Lock down mode No No No Yes Yes
Unique iDRAC
default password
Yes Yes Yes Yes Yes
Customizable
Security Policy
Banner - login page
Yes Yes Yes Yes Yes
Easy Multi Factor
Authentication
No No No No Yes
Auto Certificate
Enrollment (SSL
Certs)
No No No No Yes
iDRAC Quick Sync
2 - optional auth
for read operations
Yes Yes Yes Yes Yes
iDRAC Quick Sync
2 - add mobile
device number to
LCL
Yes Yes Yes Yes Yes
System Erase of
internal storage
devices
Yes Yes Yes Yes Yes
Remote Presence
Power control Yes Yes Yes Yes Yes
Dell EMC OpenManage systems management 33
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Boot control Yes Yes Yes Yes Yes
Serial-over-LAN Yes Yes Yes Yes Yes
Virtual Media No No Yes Yes Yes
Virtual Folders No No No Yes Yes
Remote File Share No No No Yes Yes
HTML5 access to
Virtual Console
No No Yes Yes Yes
Virtual Console No No Yes Yes Yes
VNC connection to
OS
No No No Yes Yes
Quality/bandwidth
control
No No No Yes Yes
Virtual Console
collaboration (up
to six simultaneous
users)
No No No (One user only) Yes Yes
Virtual Console
chat
No No No Yes Yes
Virtual Flash
partitions
No No No Yes Yes
NOTE: vFlash is not available in iDRAC9 for PowerEdge Rx5xx/Cx5xx.
Group Manager No No No Yes Yes
HTTP / HTTPS
support along with
NFS/CIFS
Yes Yes Yes Yes Yes
Power and Thermal
Real-time power
meter
Yes Yes Yes Yes Yes
Power thresholds
and alerts
No Yes Yes Yes Yes
Real-time power
graphing
No Yes Yes Yes Yes
Historical power
counters
No Yes Yes Yes Yes
Power capping No No No Yes Yes
Power Center
integration
No No No Yes Yes
Temperature
monitoring
Yes Yes Yes Yes Yes
Temperature
graphing
No Yes Yes Yes Yes
PCIe airflow
customization
(LFM)
No No No No Yes
34 Dell EMC OpenManage systems management
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Custom Exhaust
Control
No No No No Yes
Custom Delta-T
control
No No No No Yes
System Airflow
Consumption
No No No No Yes
Custom PCIe inlet
temperature
No No No No Yes
Health Monitoring
Full agent-free
monitoring
Yes Yes Yes Yes Yes
Predictive failure
monitoring
Yes Yes Yes Yes Yes
SNMPv1, v2, and
v3 (traps and gets)
Yes Yes Yes Yes Yes
Email Alerting No Yes Yes Yes Yes
Configurable
thresholds
Yes Yes Yes Yes Yes
Fan monitoring Yes Yes Yes Yes Yes
Power Supply
monitoring
Yes Yes Yes Yes Yes
Memory monitoring Yes Yes Yes Yes Yes
CPU monitoring Yes Yes Yes Yes Yes
RAID monitoring Yes Yes Yes Yes Yes
NIC monitoring Yes Yes Yes Yes Yes
HD monitoring
(enclosure)
Yes Yes Yes Yes Yes
Out of
Band Performance
Monitoring
No No No Yes Yes
Alerts for excessive
SSD wear
Yes Yes Yes Yes Yes
Customizable
settings for
Exhaust
Temperature
Yes Yes Yes Yes Yes
Serial Console Logs No No No No Yes
SMART logs for
Storage Drives
No No No No Yes
Idle Server
detection
No No No No Yes
Telemetry
Streaming
No No No No Yes
Update
Dell EMC OpenManage systems management 35
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Remote agent-free
update
Yes Yes Yes Yes Yes
Embedded update
tools
Yes Yes Yes Yes Yes
Update from
repository (Auto-
Update)
No No No Yes Yes
Schedule update
from repository
No No No Yes Yes
Improved PSU
firmware updates
Yes Yes Yes Yes Yes
Deployment and Configuration
Local configuration
via F10
Yes Yes Yes Yes Yes
Embedded OS
deployment tools
Yes Yes Yes Yes Yes
Embedded
configuration tools
Yes Yes Yes Yes Yes
Auto-Discovery No Yes Yes Yes Yes
Remote OS
deployment
No Yes Yes Yes Yes
Embedded driver
pack
Yes Yes Yes Yes Yes
Full configuration
inventory
Yes Yes Yes Yes Yes
Inventory export Yes Yes Yes Yes Yes
Remote
configuration
Yes Yes Yes Yes Yes
Zero-touch
configuration
No No No Yes Yes
System Retire/
Repurpose
Yes Yes Yes Yes Yes
Server
Configuration
Profile in GUI
Yes Yes Yes Yes Yes
Add BIOS
configuration to
iDRAC GUI
Yes Yes Yes Yes Yes
Diagnostics, Service, and Logging
Embedded
diagnostic tools
Yes Yes Yes Yes Yes
Part Replacement No Yes Yes Yes Yes
NOTE: After performing part replacement on RAID hardware, and the process is complete for replacing firmware
and configuration, Lifecycle Logs reports double part replacement entries which is expected behavior.
36 Dell EMC OpenManage systems management
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Server
Configuration
Backup
No No No Yes Yes
Easy Restore
(system
configuration)
Yes Yes Yes Yes Yes
Server
Configuration
Restore
Yes Yes Yes Yes Yes
Easy Restore Auto
Timeout
Yes Yes Yes Yes Yes
NOTE: Server Backup and Restore features are not available in iDRAC9 for PowerEdge Rx5xx/Cx5xx.
LED Health status
indicators
Yes Yes N/A Yes Yes
LCD screen
(iDRAC9 requires
optional)
Yes Yes N/A Yes Yes
Quick Sync (require
NFC bezel, 13G
only)
N/A N/A N/A N/A Yes
iDRAC Quick Sync
2 (BLE/Wi-Fi
hardware)
Yes Yes Yes Yes Yes
iDRAC Direct (front
USB management
port)
Yes Yes Yes Yes Yes
iDRAC Service
Module (iSM)
embedded
Yes Yes Yes Yes Yes
iSM to in-band
alert forwarding to
consoles
Yes Yes Yes Yes Yes
SupportAssist
Collection
(embedded)
Yes Yes Yes Yes Yes
Crash screen
capture
No Yes Yes Yes Yes
Crash video
capture 1
No No No Yes Yes
Agent Free Crash
Video Capture
(Windows only)
No No No No Yes
Boot capture No No No Yes Yes
Manual reset for
iDRAC (LCD ID
button)
Yes Yes Yes Yes Yes
Dell EMC OpenManage systems management 37
Table 17. iDRAC feature comparison (continued)
Feature iDRAC9 Basic iDRAC9 Express iDRAC9 Express
for Blades
iDRAC9
Enterprise
iDRAC9
Datacenter
Remote reset for
iDRAC (requires
iSM)
Yes Yes Yes Yes Yes
Virtual NMI Yes Yes Yes Yes Yes
OS watchdog Yes Yes Yes Yes Yes
System Event Log Yes Yes Yes Yes Yes
Lifecycle Log Yes Yes Yes Yes Yes
Enhanced Logging
in Lifecycle
Controller Log
Yes Yes Yes Yes Yes
Work notes Yes Yes Yes Yes Yes
Remote Syslog No No No Yes Yes
License
management
Yes Yes Yes Yes Yes
Improved Customer Experience
iDRAC -Faster
processor, more
memory
N/A Yes N/A Yes Yes
GUI rendered in
HTML5
N/A Yes N/A Yes Yes
Add BIOS
configuration to
iDRAC GUI
N/A Yes N/A Yes Yes
iDRAC support for
SW RAID licensing
N/A Yes N/A Yes Yes
Server and Chassis Managers
●Integrated Dell Remote Access Controller (iDRAC)
●iDRAC Service Module (iSM)
Dell EMC consoles
●Dell EMC OpenManage Enterprise
●Dell EMC Repository Manager (DRM)
●Dell EMC OpenManage Enterprise Power Manager plugin to OpenManage Enterprise
●Dell EMC OpenManage Mobile (OMM)
Automation Enablers
●OpenManage Ansible Modules
●iDRAC RESTful APIs (Redfish)
●Standards-based APIs (Python, PowerShell)
●RACADM Command Line Interface (CLI)
●GitHub Scripting Libraries
38 Dell EMC OpenManage systems management
Integration with third-party consoles
●Dell EMC OpenManage Integrations with Microsoft System Center
●Dell EMC OpenManage Integration for VMware vCenter (OMIVV)
●Dell EMC OpenManage Ansible Modules
●Dell EMC OpenManage Integration with ServiceNow
Connections for third-party consoles
●Micro Focus and other HPE tools
●OpenManage Connection for IBM Tivoli
●OpenManage Plug-in for Nagios Core and XI
Dell EMC Update Utilities
●Dell System Update (DSU)
●Dell EMC Repository Manager (DRM)
●Dell EMC Update Packages (DUP)
●Dell EMC Server Update Utility (SUU)
●Dell EMC Platform Specific Bootable ISO (PSBI)
Dell resources
For additional information about white papers, videos, blogs, forums, technical material, tools, usage examples, and other
information, go to the OpenManage page at https://www.dell.com/openmanagemanuals or the following product pages:
Table 18. Dell resources
Resource Location
Integrated Dell Remote Access Controller (iDRAC) https://www.dell.com/idracmanuals
iDRAC Service Module (iSM) https://www.dell.com/support/article/sln310557
OpenManage Ansible Modules https://www.dell.com/support/article/sln310720
OpenManage Essentials (OME) https://www.dell.com/support/article/sln310714
OpenManage Mobile (OMM) https://www.dell.com/support/article/sln310980
OpenManage Integration for VMware vCenter (OMIVV) https://www.dell.com/support/article/sln311238
OpenManage Integration for Microsoft System Center
(OMIMSSC)
https://www.dell.com/support/article/sln312177
Dell EMC Repository Manager (DRM) https://www.dell.com/support/article/sln312652
Dell EMC System Update (DSU) https://www.dell.com/support/article/sln310654
Dell EMC Platform Specific Bootable ISO (PSBI) Dell.com/support/article/sln296511
Dell EMC Chassis Management Controller (CMC) www.dell.com/support/article/sln311283
OpenManage Connections for Partner Consoles https://www.dell.com/support/article/sln312320
OpenManage Enterprise Power Manager https://www.dellemc.com/solutions/openmanage/power-
management.htm
OpenManage Integration with ServiceNow (OMISNOW) Dell.com/support/article/sln317784
NOTE: Features may vary by server. Please refer to the product page on https://www.dell.com/manuals for details.
Dell EMC OpenManage systems management 39
Appendix A. Additional specifications
Topics:
•PSU specifications
•System dimensions
•Environmental specifications
•Video specifications
•USB ports
PSU specifications
PowerEdge T440 support that up to 2 AC or DC power supplies with 1+1 redundancy, auto sensing and auto-switching
capability. The PowerEdge T440 system supports the following AC redundant power supply units (PSU).
Table 19. PSU specifications
PSU Class Heat dissipation
(maximum)
Frequency Voltage
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC (Mixed
Mode)
Platinum 2891 BTU/hr 50/60 Hz 100-240Vac/10-5A
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging
450 W AC Bronze 7871 BTU/hr 50/60 Hz 100–240 V AC, cabled PSU
NOTE: If a system with AC 1100 W PSUs operate at low line 100-120 Vac, then the power rating per PSU is derated to 1050
W.
12
40 Appendix A. Additional specifications
System dimensions
Figure 5. Details the dimensions of the PowerEdge T440 system
Table 20. Dimensions of PowerEdge T440 system
Xa Xb Ya Yb Yc Za Zb Zc
307.9 mm
(12.12 in)
218 mm (8.58
in)
430.3 mm
(16.94 in)
464.362 mm
(18.28 in)
471.333 mm
(17.37 in)
(with bezel)
37.065 mm
(1.45 in)
(without
bezel) 21.165
mm (0.83 in)
538.4 mm
(21.19 in)
573.636 mm
(22.58 in)
Appendix A. Additional specifications 41
Chassis weight
Table 21. Chassis weight
System configuration Maximum weight
4 x 3.5 inch drive system 23.9 Kg (52.69 lb)
8 x 3.5 inch drive system 29.5 Kg (65.03 lb)
16 x 2.5 inch drive system 27.7 Kg (61.06 lb)
Environmental specifications
The table below shows the environmental specifications for the PowerEdge T440. For additional information refer to dell.com/
environmental_datasheets
Table 22. Temperature specifications
Temperature Specifications
Storage -40°C to 65°C (-40°F to 149°F)
Continuous operation(for altitude less than 950m or 3117ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 23. Relative humidity specifications
Relative Humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point.
Atmosphere must be non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum
dew point.
Table 24. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26Grms at 5Hz to 350Hz (all three axes)
Storage 1.88Grms at 10Hz to 500Hz for 15min (all six sides tested)
Table 25. Maximum shock specifications
Maximum shock Specifications
Operating Six consecutively executed shock pulses in the positive and
negative x, y, and z axes of 6G for up to 11ms
Storage Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the
system) of 71 G for up to 2 ms.
Table 26. Maximum altitude specifications
Maximum altitude Specifications
Operating 3048m (10,000 ft)
Storage 12,000m (39,370 ft)
42 Appendix A. Additional specifications
Table 27. Operating temperature de-rating specifications
Operating temperature de-rating Specifications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft)
above 950 m (3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft)
above 950 m (3,117 ft).
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft)
above 950 m (3,117 ft).
Table 28. Standard operating temperature specifications
Standard operating temperature Specifications
Continuous operation (for altitude less than 950m or 3117ft) 10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.
Table 29. Expanded operating temperature specifications
Expanded operating temperature Specifications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE:
Outside the standard operating temperature (10°C to 35°C),
the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de- rate maximum
allowable temperature by 1°C per 175 m above 950 m (1°F
per 319 ft).
≤ 1% of annual operating hours -5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE:
Outside the standard operating temperature (10°C to 35°C),
the system can operate down to -5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de- rate maximum
allowable temperature by 1°C per 125 m above 950 m (1°F
per 228 ft).
Table 30. Particulate contamination specifications
Particulate contamination Specifications
Air filtration Data center air filtration as defined by ISO Class 8 per ISO
14644-1 with a 95% upper confidence limit.
NOTE: This condition applies to data center environments
only. Air filtration requirements do not apply to IT
equipment designed to be used outside a data center, in
environments such as an office or factory floor.
NOTE: Air entering the data center must have MERV11 or
MERV13 filtration.
Conductive dust Air must be free of conductive dust zinc whiskers, or other
conductive particles.
NOTE: This condition applies to data center and non-data
center environments.
Corrosive dust ●Air must be free of corrosive dust.
●Residual dust present in the air must have a deliquescent
point less than 60% relative humidity.
Appendix A. Additional specifications 43
Table 30. Particulate contamination specifications (continued)
Particulate contamination Specifications
NOTE: This condition applies to data center and non-data
center environments.
Table 31. Gaseous contamination specifications
Gaseous contamination Specification
Copper coupon corrosion rate <300A/month per class G1 as defines by ANSI/ISA71.04-1985
Silver coupon corrosion rate <200A/month as defined by ASHRAE TC9.9
Video specifications
The PowerEdge T440 system supports the Integrate Matrox G200 graphics card with iDRAC9. The following table lists the
video technical specifications:
Table 32. Video specifications
Resolution Refresh rate Horizontal
frequency
Pixel clock Rear panel Front panel DVO
DisplayPort
1024 x 768 60 Hz 48.4 kHz 65.0 MHz Yes Yes Yes
1280 x 800 60 Hz 49.7 kHz 83.5 MHz Yes Yes Yes
1280 x 1024 60 Hz 64.0 kHz 108.0 MHz Yes Yes Yes
1360 x 768 60 Hz 47.71 kHz 85.5 MHz Yes Yes Yes
1440 x 900 60 Hz 55.9 kHz 106.5 MHz Yes Yes Yes
1600 x 900 60 Hz 55.54 kHz 97.75 MHz Yes Yes Yes
1600 x 1200 60 Hz 75.0 kHz 162.0 MHz Yes Yes Yes
1680 x 1050 60 Hz 64.7 kHz 119.0 MHz Yes Yes Yes
1920 x 1080 60 Hz 67.158 kHz 173.0 MHz Yes No No
1920 x 1200 60 Hz 74.556 kHz 193.25 MHz Yes No No
USB ports
The table provides information about the supported USB port specifications.
Table 33. USB specifications
System Front panel Back panel
PowerEdge T440 ●One USB 2.0-compliant port
●One USB 3.0-compliant port
●Four USB 2.0-compliant rear ports
●Two USB 3.0-compliant rear ports
44 Appendix A. Additional specifications
Appendix B. Standards compliance
The system conforms to the following industry standards.
Table 34. Industry standard documents
Standard URL for information and specifications
ACPI Advance Configuration and Power Interface
Specification, v2.0c
https://uefi.org/specsandtesttools
Ethernet IEEE 802.3-2005 https://standards.ieee.org/
HDG Hardware Design Guide Version 3.0 for Microsoft
Windows Server
microsoft.com/whdc/system/platform/pcdesign/desguide/
serverdg.mspx
IPMI Intelligent Platform Management Interface, v2.0 intel.com/design/servers/ipmi
DDR4 Memory DDR4 SDRAM Specification jedec.org/standards-documents/docs/jesd79-4.pdf
PCI Express PCI Express Base Specification Rev. 2.0 and 3.0 pcisig.com/specifications/pciexpress
PMBus Power System Management Protocol Specification,
v1.2
http://pmbus.org/Assets/PDFS/Public/
PMBus_Specification_Part_I_Rev_1-1_20070205.pdf
SAS Serial Attached SCSI, v1.1 http://www.t10.org/
SATA Serial ATA Rev. 2.6; SATA II, SATA 1.0a Extensions,
Rev. 1.2
sata-io.org
SMBIOS System Management BIOS Reference Specification,
v2.7
dmtf.org/standards/smbios
TPM Trusted Platform Module Specification, v1.2 and v2.0 trustedcomputinggroup.org
UEFI Unified Extensible Firmware Interface Specification, v2.1 uefi.org/specifications
USB Universal Serial Bus Specification, Rev. 2.0 usb.org/developers/docs
13
Appendix B. Standards compliance 45
Appendix C Additional resources
Table 35. Additional resources
Resource Description of contents Location
Installation and Service Manual This manual, available in PDF format, provides the following
information:
●Chassis features
●System Setup program
●System messages
●System codes and indicators
●System BIOS
●Remove and replace procedures
●Troubleshooting
●Diagnostics
●Jumpers and connectors
Dell.com/Support/Manuals
Getting Started Guide This guide ships with the system, and is also available in PDF
format. This guide provides the following information:
●Initial setup steps
●Key system features
●Technical specifications
Dell.com/Support/Manuals
Rack Installation Instructions This document ships with the rack kits, and provides
instructions for installing a server in a rack.
Dell.com/Support/Manuals
Information Update This document ships with the system, is also available in PDF
format online, and provides information on system updates.
Dell.com/Support/Manuals
System Information Label The system information label documents the system board
layout and system jumper settings. Text is minimized due
to space limitations and translation considerations. The label
size is standardized across platforms.
Inside the system chassis
cover
Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone
application to access additional information and resources for
the server, including videos, reference materials, service tag
information, and Dell EMC contact information.
Inside the system chassis
cover
Energy Smart Solution Advisor
(ESSA)
The Dell EMC online ESSA enables easier and more
meaningful estimates to help you determine the most
efficient configuration possible. Use ESSA to calculate the
power consumption of your hardware, power infrastructure,
and storage.
Dell.com/calc
14
46 Appendix C Additional resources
Appendix D. Support and deployment
services
Topics:
•Dell EMC ProDeploy Enterprise Suite
•ProSupport Enterprise Suite
•ProSupport Plus
•ProSupport
•ProSupport One for Data Center
•Support Technologies
•Additional professional services
•Dell Education Services
•Dell EMC Global Infrastructure Consulting Services
•Dell EMC Managed Services
Dell EMC ProDeploy Enterprise Suite
ProDeploy Enterprise Suite gets your server out of the box and into optimized production—fast. Our elite deployment engineers
with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the
clock and around the globe. From simple to the most complex server installations and software integration, we take the guess
work and risk out of deploying your new server technology.
Figure 6. ProDeploy Enterprise Suite capabilities
NOTE: Hardware installation not applicable on selected software products.
Dell EMC ProDeploy Plus
From beginning to end, ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments
in today's complex IT environments. Certified Dell EMC experts start with extensive environmental assessments and detailed
migration planning and recommendations. Software installation includes set up of most versions of Dell EMC SupportAssist and
OpenManage system management utilities. Post-deployment configuration assistance, testing, and product orientation services
are also available.
15
Appendix D. Support and deployment services 47
Dell EMC ProDeploy
ProDeploy provides full service installation and configuration of both server hardware and system software by certified
deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC
SupportAssist and OpenManage system management utilities. To prepare for the deployment, we conduct a site readiness
review and implementation planning exercise. System testing, validation, and full project documentation with knowledge transfer
complete the process.
Dell EMC Basic Deployment
Basic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and
out.
ProSupport Enterprise Suite
With Dell EMC ProSupport Services, we can help you keep your operation running smoothly, so you can focus on running your
business. We will help you maintain peak performance and availability of your most essential workloads. Dell EMC ProSupport
is a suite of support services that enable you to build the solution that is right for your organization. Choose support models
based on how you use technology and where you want to allocate resources. From the desktop to the data center, address
everyday IT challenges, such as unplanned downtime, mission-critical needs, data and asset protection, support planning,
resource allocation, software application management and more. Optimize your IT resources by choosing the right support
model.
Figure 7. ProSupport Enterprise Suite
ProSupport Plus
When you purchase PowerEdge servers, we recommend ProSupport Plus, our proactive and preventative support, for business-
critical systems. ProSupport Plus provides all the benefits of ProSupport, plus the following:
48 Appendix D. Support and deployment services
●An assigned Services Account Manager (SAM) who knows your business and your environment
●Access to senior ProSupport engineers for faster issue resolution
●Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC
customer base to reduce support issues and improve performance
●Predictive analysis for issue prevention and optimization enabled by SupportAssist
●Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by
SupportAssist
●On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
ProSupport
Our ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs. We will
help you minimize disruptions and maximize availability of your PowerEdge server workloads with:
●24x7x365 access to certified hardware and software experts
●Collaborative 3rd party support
●Hypervisor and OS support
●Consistent level of support available for Dell EMC hardware, software and solutions
●Onsite parts and labor response options including next business day or four-hour mission critical
ProSupport One for Data Center
ProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than 1,000
assets. This offering is built on standard ProSupport components that leverage our global scale but are tailored to your
company's needs. While not for everyone, it offers a truly unique solution for Dell EMC's largest customers with the most
complex environments.
●Team of assigned Services Account Managers (SAM) with remote, on-site options
●Assigned ProSupport One technical and field engineers who are trained on your environment and configurations
●On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
●Flexible on-site support and parts options that fit your operational model
●A tailored support plan and training for your operations staff
Figure 8. Enterprise Support feature comparison
Support Technologies
Powering your support experience with predictive, data-driven technologies.
SupportAssist
The best time to solve a problem is before it happens. The automated proactive and predictive technology SupportAssist* helps
reduce steps and time to resolution, often detecting issues before they become a crisis. Benefits include:
Appendix D. Support and deployment services 49
●Value - SupportAssist is available to all customers at no additional charge.
●Improve productivity - replace manual, high-effort routines with automated support.
●Accelerate time to resolution - receive issue alerts, automatic case creation and proactive contact from Dell EMC experts.
●Gain insight and control - optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect and get
predictive issue detection before the problem starts.
SupportAssist is included with all support plans but features vary based on service level agreement.
Figure 9. SupportAssist model
Get started at Dell.com/SupportAssist
TechDirect
Boost your IT teams productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year,
TechDirect has proven its effectiveness as a support tool. You can:
●Self-dispatch replacement parts
●Request technical support
●Integrate APIs into your help desk
Or, access all your Dell EMC certification and authorization needs. Train your staff on Dell EMC products as TechDirect allows
you to:
●Download study guides
●Schedule certification and authorization exams
●View transcripts of completed courses and exams
Register at techdirect.dell.com
Additional professional services
Dell Education Services
Dell Education Services offers the PowerEdge server training courses designed to help you achieve more with your hardware
investment. The curriculum is designed in conjunction with the server development team, as well as Dell EMC’s technical
support team, to ensure that the training delivers the information and practical, hands-on skills you and your team need to
confidently manage and maintain your Dell EMC server solution. To learn more or register for a class today, visit LearnDell.com/
Server.
Dell EMC Global Infrastructure Consulting Services
Dell EMC Global Infrastructure Consulting Services use skilled solution architects, innovative tools, automated analysis and Dell
EMC’s intellectual property to give rapid insight into the root causes of unnecessary complexity. We seek better answers than
traditional service models, and our strategy is to help quickly identify high-impact, short-duration projects that deliver return on
investment (ROI) and free up resources. The results are practical, action-oriented plans with specific, predictable, measurable
outcomes. From data center optimization to server virtualization to systems management, our consulting services can help build
a more efficient enterprise.
50 Appendix D. Support and deployment services
Dell EMC Managed Services
Dell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally configure,
deploy, and manage your day-to-day data center operations. These services extend your existing on-premise IT infrastructure
with off-premise cloud services designed to better address challenges with mobility, highly distributed organizations, security,
compliance, business continuity, and disaster preparedness.
Appendix D. Support and deployment services 51