Dell PowerEdge T630 Owner's Manual
About your system
Performing initial system configuration
Pre-operating system management applications
Installing and removing system components
Converting the system from tower mode to rack mode
- Safety instructions
- Preparing a system for conversion from tower mode to rack mode
Troubleshooting your system
Using system diagnostics
- Dell embedded system diagnostics
Jumpers and connectors
Technical specifications
Getting help

DELL T630 User Manual

Displayed below is the user manual for T630 by DELL which is a product in the Servers category. This manual has pages.

Related Manuals

DELL T630 Manual

Dell PowerEdge T630

Owner's Manual

Regulatory Model: E25S Series

Regulatory Type: E25S001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 04

Rev. A01

Contents

1 About your system................................................................................................ 9

Supported configurations..................................................................................................................... 9

Front-panel features and indicators...................................................................................................10

LCD panel features.............................................................................................................................. 13

Home screen................................................................................................................................. 14

Setup menu....................................................................................................................................14

View menu..................................................................................................................................... 15

Hard drive indicator codes..................................................................................................................16

Back-panel features and indicators.................................................................................................... 17

NIC indicator codes.............................................................................................................................19

Power supply unit indicator codes..................................................................................................... 19

Documentation matrix........................................................................................................................22

Quick Resource Locator .............................................................................................................. 23

2 Performing initial system configuration ....................................................... 24

Setting up your system....................................................................................................................... 24

Setting up and configuring the iDRAC IP address ............................................................................ 24

Logging in to iDRAC............................................................................................................................25

Methods of installing the operating system.......................................................................................25

Managing your system remotely........................................................................................................ 25

Downloading drivers and firmware.................................................................................................... 25

3 Pre-operating system management applications........................................ 27

Navigation keys....................................................................................................................................27

About System Setup............................................................................................................................28

Enabling Console Redirection...................................................................................................... 28

Entering system setup...................................................................................................................28

System Setup Main Menu..............................................................................................................28

System BIOS screen details...........................................................................................................28

System Information screen...........................................................................................................29

Memory Settings screen............................................................................................................... 30

Processor Settings screen............................................................................................................. 31

SATA Settings screen.....................................................................................................................32

Boot Settings screen..................................................................................................................... 34

Network Settings screen............................................................................................................... 35

Integrated Devices screen details.................................................................................................35

Serial Communication screen.......................................................................................................37

System Profile Settings screen......................................................................................................38

System Security Settings screen...................................................................................................39

Miscellaneous Settings screen...................................................................................................... 41

About Boot Manager...........................................................................................................................42

Entering Boot Manager ................................................................................................................ 42

Boot Manager main menu............................................................................................................ 42

Changing the boot order....................................................................................................................43

Choosing the system boot mode.......................................................................................................43

Assigning a system and/or setup password.......................................................................................43

Deleting or changing an existing system password and setup password........................................44

4 Installing and removing system components...............................................45

Safety instructions...............................................................................................................................45

Before working inside your system.................................................................................................... 45

After working inside your system....................................................................................................... 45

Recommended tools.......................................................................................................................... 46

Front bezel (optional)..........................................................................................................................46

Installing the front bezel............................................................................................................... 46

Removing the front bezel............................................................................................................. 47

System feet.......................................................................................................................................... 47

Removing the system feet............................................................................................................ 47

Installing the system feet.............................................................................................................. 48

Caster wheels (optional)—tower mode............................................................................................. 49

Installing caster wheels.................................................................................................................49

Removing caster wheels...............................................................................................................50

Removing the system cover................................................................................................................51

Installing the system cover..................................................................................................................51

Inside the system.................................................................................................................................52

Cooling shroud....................................................................................................................................53

Removing the cooling shroud...................................................................................................... 54

Installing the cooling shroud........................................................................................................ 55

Cooling fans........................................................................................................................................ 55

Removing a cooling fan................................................................................................................ 55

Installing a cooling fan..................................................................................................................56

Cooling-fan assembly (optional)........................................................................................................ 57

Removing the cooling-fan assembly (optional)...........................................................................57

Installing the cooling-fan assembly (optional).............................................................................58

System memory.................................................................................................................................. 59

General memory module installation guidelines......................................................................... 61

Mode-specific guidelines.............................................................................................................. 61

Sample memory configurations................................................................................................... 63

Removing memory modules........................................................................................................ 66

Installing memory modules.......................................................................................................... 67

Flex bays.............................................................................................................................................. 68

Removing a flex bay......................................................................................................................68

Installing a flex bay........................................................................................................................69

Hard drives...........................................................................................................................................70

Removing a hot swappable hard drive/SSD.................................................................................70

Installing a hot-swap hard drive....................................................................................................71

Removing a 2.5 inch hard-drive blank..........................................................................................72

Installing a 2.5 inch hard-drive blank............................................................................................73

Removing a 3.5 inch hard-drive blank..........................................................................................73

Installing a 3.5 inch hard-drive blank............................................................................................74

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter..............................................74

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter.......................................... 75

Installing a hard-drive adapter into a hard-drive carrier..............................................................76

Removing a hard-drive adapter from a hard-drive carrier.......................................................... 76

Removing a hard drive from a hard-drive carrier.........................................................................77

Installing a hard drive into a hard-drive carrier............................................................................ 77

Optical drives and tape drives.............................................................................................................78

Removing the optical drive or tape drive..................................................................................... 78

Installing the optical drive or tape drive....................................................................................... 81

Removing the slim optical drive blank..........................................................................................81

Installing the slim optical drive blank........................................................................................... 82

Internal USB memory key (optional).................................................................................................. 83

Replacing the internal USB key.....................................................................................................83

Expansion card holder........................................................................................................................ 84

Removing the expansion card holder.......................................................................................... 84

Installing the expansion card holder............................................................................................ 85

Expansion cards.................................................................................................................................. 85

Expansion card installation guidelines......................................................................................... 86

Removing an expansion card....................................................................................................... 88

Installing an expansion card......................................................................................................... 89

GPU card holder (optional).................................................................................................................89

Removing the GPU card holder................................................................................................... 89

Installing the GPU card holder......................................................................................................91

GPU cards (optional)........................................................................................................................... 91

GPU card installation guidelines................................................................................................... 91

Removing a GPU card...................................................................................................................92

Installing a GPU card.....................................................................................................................93

Internal dual SD module.....................................................................................................................94

Removing the internal dual SD module ...................................................................................... 94

Installing the internal dual SD module ........................................................................................ 96

Internal SD card...................................................................................................................................96

Removing an internal SD card......................................................................................................96

Installing an internal SD card........................................................................................................ 97

Processors...........................................................................................................................................98

Removing a processor.................................................................................................................. 98

Installing a processor.................................................................................................................. 102

Power supplies..................................................................................................................................104

Hot Spare feature........................................................................................................................ 105

Removing an AC power supply unit...........................................................................................105

Installing an AC power supply unit.............................................................................................106

Wiring instructions for a DC power supply unit.........................................................................107

Removing a DC power supply unit.............................................................................................109

Installing a DC power supply unit............................................................................................... 110

Removing the power supply unit blank.......................................................................................111

Installing the power supply unit blank........................................................................................ 112

System battery................................................................................................................................... 112

Replacing the system battery...................................................................................................... 112

Hard-drive backplane........................................................................................................................113

Removing the hard-drive backplane.......................................................................................... 114

Installing the hard-drive backplane............................................................................................ 132

SD vFlash media card........................................................................................................................ 132

Replacing an SD vFlash media card............................................................................................132

Control panel assembly.................................................................................................................... 133

Removing the control panel assembly.......................................................................................133

Installing the control panel assembly.........................................................................................135

System board.....................................................................................................................................136

Removing the system board.......................................................................................................136

Installing the system board......................................................................................................... 137

Trusted Platform Module..................................................................................................................139

Installing the Trusted Platform Module .....................................................................................140

Re-enabling the TPM for BitLocker users.................................................................................. 140

Re-enabling the TPM for TXT users............................................................................................141

Power interposer board and power distribution board................................................................... 141

Removing the power interposer board.......................................................................................141

Removing the power distribution board.................................................................................... 142

Installing the power distribution board...................................................................................... 143

Installing the power interposer board........................................................................................144

System top cover.............................................................................................................................. 144

Removing the system top cover.................................................................................................145

Installing the system top cover...................................................................................................146

5 Converting the system from tower mode to rack mode.......................... 147

Safety instructions............................................................................................................................. 147

Preparing a system for conversion from tower mode to rack mode ............................................148

6 Troubleshooting your system........................................................................ 152

Safety first—for you and your system...............................................................................................152

Troubleshooting system startup failure............................................................................................152

Troubleshooting external connections............................................................................................152

Troubleshooting the video subsystem............................................................................................. 152

Troubleshooting a USB device......................................................................................................... 153

Troubleshooting iDRAC Direct (USB XML configuration)................................................................153

Troubleshooting iDRAC Direct (laptop connection)....................................................................... 154

Troubleshooting a serial I/O device................................................................................................. 154

Troubleshooting a NIC......................................................................................................................155

Troubleshooting a wet system......................................................................................................... 155

Troubleshooting a damaged system................................................................................................156

Troubleshooting the system battery.................................................................................................157

Troubleshooting power supply units................................................................................................157

Troubleshooting power source problems..................................................................................157

Power supply unit problems....................................................................................................... 158

Troubleshooting cooling problems..................................................................................................158

Troubleshooting cooling fans.......................................................................................................... 159

Troubleshooting system memory.................................................................................................... 159

Troubleshooting an internal USB key...............................................................................................160

Troubleshooting an SD card............................................................................................................. 161

Troubleshooting an optical drive......................................................................................................161

Troubleshooting a tape backup unit................................................................................................ 162

Troubleshooting a hard drive........................................................................................................... 163

Troubleshooting a storage controller.............................................................................................. 163

Troubleshooting expansion cards....................................................................................................164

Troubleshooting processors.............................................................................................................165

System messages.............................................................................................................................. 165

Warning messages.......................................................................................................................165

Diagnostic messages...................................................................................................................166

Alert messages.............................................................................................................................166

7 Using system diagnostics................................................................................ 167

Dell embedded system diagnostics..................................................................................................167

When to use the embedded system diagnostics....................................................................... 167

Running the Embedded System Diagnostics from Boot Manager............................................167

Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 168

System diagnostics controls.......................................................................................................168

8 Jumpers and connectors................................................................................ 169

System board connectors.................................................................................................................169

System board jumper settings...........................................................................................................171

Disabling a forgotten password........................................................................................................ 171

9 Technical specifications..................................................................................173

10 Getting help.................................................................................................... 180

Contacting Dell................................................................................................................................. 180

Locating your system Service Tag....................................................................................................180

Quick Resource Locator (QRL).........................................................................................................180

About your system

The Dell PowerEdge T630 is a rackable tower server that support up to two processors based on the Intel

Xeon E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity of up to 32 hard drives/SSDs.

NOTE: The T630 systems support only internal, hot-swappable hard drives.

Supported configurations

System Configurations

3.5 inch hard-drive

system

Up to eight 3.5 inch hard drives

Up to eighteen 3.5 inch hard drives

Up to eight 3.5 inch hard drives plus four Dell PowerEdge Express Flash devices

(PCIe SSDs) in a flex bay

2.5 inch hard-drive

system

Up to sixteen 2.5 inch hard drives

Up to sixteen 2.5 inch hard drives plus four Dell PowerEdge Express Flash devices

(PCIe SSDs) in a flex bay

Up to sixteen 2.5 inch hard drives in the hard-drive bay plus up to sixteen 2.5 inch

hard drives in the flex bay

Up to thirty-two 2.5 inch hard drives

Front-panel features and indicators

Figure 1. Front-panel features and indicators— 2.5 inch hard-drive chassis

Figure 2. Front-panel features and indicators— 3.5 inch hard-drive plus four PCIe SSD chassis

Item Indicator, button, or

connector Icon Description

1 SD vFlash card slot Allows you to insert a vFlash media card. The

vFlash media card is an SD card that extends the

functionalities of the iDRAC enterprise card.

2 Power-on indicator,

power button

The power-on indicator lights when the system

power is on. The power button controls the power

supply output to the system.

Item Indicator, button, or

connector Icon Description

NOTE: On ACPI-compliant operating systems,

turning off the system using the power button

causes the system to perform a graceful

shutdown before power to the system is

turned off.

3 NMI button Use this button to troubleshoot software and

device driver errors when running certain

operating systems. This button can be pressed

using the end of a paper clip.

Use this button only if directed to do so by

qualified support personnel or by the operating

system documentation.

4 System identification

button

The identification buttons on the front and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press to toggle the system ID ON and OFF.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in <F2> iDRAC

setup) press and hold for more than 15 seconds.

5 LCD menu buttons Allows you to navigate the control panel LCD

menu.

6 Information tag A slide-out label panel, which allows you to record

system information such as Service Tag, NIC, MAC

address, and so on as per your need.

7 LCD panel Displays system ID, status information, and system

error messages. The LCD lights blue during normal

system operation. When the system needs

attention, the LCD lights amber, and displays an

error code followed by descriptive text.

NOTE: If the system is connected to a power

source and an error is detected, the LCD lights

amber regardless of whether the system is

turned on or off.

8 USB management port/

iDRAC Direct port

The USB management port can function as a

regular USB port or provide access to the iDRAC

Direct features. For more information, see the

Item Indicator, button, or

connector Icon Description

Integrated Dell Remote Access Controller User's

Guide at dell.com/esmmanuals.

This port is USB 2.0-compliant

9 VGA connector Allows you to connect a VGA display to the

system.

NOTE: The VGA connector is available only in

the rack-mode configuration of your system.

For information on converting your system

from tower to the rack mode, see Preparing a

system for conversion from tower mode to

rack mode .

10 USB connector Allows you to connect USB devices to the system.

This port is USB 3.0-compliant.

11 Optical drive or tape-

drive bay

Allows you to install optical drives or tape drives.

For more information on supported optical drives

and tape drives, see Optical drives and tape drives.

12, 14, 15 Physical drives 3.5 inch hard drives, 2.5 inch hard drives, and PCIe

SSDs

13 Flex Bay Supports up to four PCIe SSDs or up to sixteen 2.5

inch hard drives depending on the system

configuration.

LCD panel features

The LCD panel of your system provides system information and status and error messages to indicate if

the system is operating correctly or if the system needs attention. For more information on error

messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

• The LCD backlight lights blue during normal operating conditions and lights amber to indicate an

error condition.

• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either

the Select, Left, or Right button on the LCD panel.

• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD

panel, or other tools.

Figure 3. LCD panel features

Item Button Description

1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.

During message scrolling:

• Press and hold the button to increase scrolling speed.

• Release the button to stop.

NOTE: The display will stop scrolling when the button is

released. After 45 seconds of inactivity the display will start

scrolling.

Home screen

The Home screen displays user-configurable information about the system. This screen is displayed

during normal system operation when there are no status messages or errors. When the system is in

standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.

Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen.

To navigate to the Home screen from another menu, continue to select the up arrow until the Home

icon is displayed, and then select the Home icon.

From the Home screen, press the Select button to enter the main menu.

Setup menu

NOTE: When you select an option in the Setup menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,

the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to

enable DNS and to view domain addresses. Two separate DNS entries are available.

Option Description

Set error Select SEL to display LCD error messages in a format that matches the IPMI

description in the SEL. This is useful when trying to match an LCD message with an

SEL entry.

Select Simple to display LCD error messages in a simplified user-friendly

description. See the Dell Event and Error Messages Reference Guide at dell.com/

esmmanuals for the list of messages in this format.

Set home Select the default information to be displayed on the LCD Home screen. See View

Menu to see the options and option items that can be set as the default on the

Home screen.

View menu

NOTE: When you select an option in the View menu, you must confirm the option before

proceeding to the next action.

Option Description

iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary

and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can

be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format

can be configured in the Set home submenu of the Setup menu.

Hard drive indicator codes

Figure 4. Hard drive indicators

1. hard drive activity indicator 2. hard drive status indicator

3. hard drive

NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator

(on the right side) does not function and remains off.

Drive-status indicator pattern (RAID only) Condition

Blinks green two times per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until

all hard drives are initialized after the system is

turned on. Drives are not ready for insertion or

removal during this time.

Blinks green, amber, and turns off Predicted drive failure

Blinks amber four times per second Drive failed

Blinks green slowly Drive rebuilding

Steady green Drive online

Blinks green three seconds, amber three

seconds, and turns off six seconds

Rebuild aborted

Back-panel features and indicators

Item Indicator, Button, or

Connector Icon Description

1 PCIe expansion card

slots (3) (processor 1)

Allows you to connect up to two PCI Express

expansion cards and one PERC card.

2, 3 Ethernet connectors Two integrated 10/100/1000 Mbps NIC

connectors.

4 System identification

connector

Allows you to connect the optional system status

indicator assembly through the optional cable

management arm.

Item Indicator, Button, or

Connector Icon Description

5 System identification

button

The identification buttons on the front and back

panels can be used to locate a particular system

within a rack. When one of these buttons is

pressed, the LCD panel on the front and the

system status indicator on the back flash until one

of the buttons is pressed again.

Press to toggle the system ID on and off.

If the system stops responding during POST, press

and hold the system ID button for more than five

seconds to enter the BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup),

press and hold for more than 15 seconds.

6 iDRAC Enterprise port Dedicated management port.

NOTE: The port is available for use only if the

iDRAC Enterprise license is installed on your

system.

7 Power supply (PSU1) AC 495 W, 750 W, 1100 W, or

1600 W

DC 1100 W

8 USB connectors (6) Allows you to connect USB devices to the system.

Four ports are USB 2.0-compliant and two ports

are USB 3.0-compliant.

9 Video connector Allows you to connect a VGA display to the

system.

10 Serial connector Allows you to connect a serial device to the

system.

11 Power supply (PSU2) AC 495 W, 750 W, 1100 W, or

1600 W

DC 1100 W

12 PCIe expansion card

slots full height (4)

(processor 2)

Connects up to four full-height PCI Express

expansion cards.

NIC indicator codes

Figure 5. NIC indicators

1. link indicator 2. activity indicator

Indicator Indicator code

Link and activity indicators are off The NIC is not connected to the network.

Link indicator is green The NIC is connected to a valid network at its

maximum port speed (1 Gbps or 10 Gbps).

Link indicator is amber The NIC is connected to a valid network at less

than its maximum port speed.

Activity indicator is blinking green Network data is being sent or received.

Power supply unit indicator codes

Each AC power supply unit (PSU) has an illuminated translucent handle and each DC PSU (when

available) has an LED that serves as an indicator to show whether power is present or a power fault has

occurred.

Figure 6. AC PSU status indicator

1. AC PSU status indicator/handle

Convention Power indicator

pattern Condition

A Green A valid power source is connected to the PSU and the PSU is

operational.

B Flashing green When the firmware of the PSU is being updated, the PSU handle

flashes green.

C Flashing green

and turns off

When hot-adding a PSU, the PSU handle flashes green five times at

4 Hz rate and turns off. This indicates that there is a PSU mismatch

with respect to efficiency, feature set, health status, and supported

voltage. Replace the PSU with a PSU that matches the capacity of

the other PSU.

CAUTION: For AC PSUs, use only PSUs with the Extended

Power Performance (EPP) label on the back. Mixing PSUs from

previous generations of Dell PowerEdge servers can result in a

PSU mismatch condition or failure to power on.

D Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only the

PSU with the flashing indicator. Swapping the PSU to make a

matched pair can result in an error condition and unexpected

system shutdown. To change from a High Output

configuration to a Low Output configuration or vice versa,

you must power down the system.

Convention Power indicator

pattern Condition

CAUTION: AC PSUs support both 220 V and 110 V input

voltages with the exception of Titanium PSUs, which support

only 220 V. When two identical PSUs receive different input

voltages, they can output different wattages, and trigger a

mismatch.

CAUTION: If two PSUs are used, they must be of the same type

and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and

triggers a mismatch.

E Not lit Power is not connected.

Figure 7. DC PSU status indicator

1. DC PSU status indicator

Convention Power indicator

pattern Condition

A Green A valid power source is connected to the PSU and that the PSU is

operational.

B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This

indicates that there is a PSU mismatch with respect to efficiency,

feature set, health status, and supported voltage. Replace the PSU

with a PSU that matches the capacity of the other installed PSU.

C Flashing amber Indicates a problem with the PSU.

Convention Power indicator

pattern Condition

CAUTION: When correcting a PSU mismatch, replace only

the PSU with the flashing indicator. Swapping the PSU to

make a matched pair can result in an error condition and

unexpected system shutdown. To change from a High

Output configuration to a Low Output configuration or vice

versa, you must power down the system.

CAUTION: AC PSU support both 220 V and 110 V input

voltages with the exception of Titanium PSU, which support

only 220 V. When two identical PSU receive different input

voltages, they can output different wattages, and trigger a

mismatch.

CAUTION: If two PSU are used, they must be of the same

type and have the same maximum output power.

CAUTION: Combining AC and DC PSU is not supported and

triggers a mismatch.

D Not lit Power is not connected.

Documentation matrix

The documentation matrix provides information on documents that you can refer to for setting up and

managing your system.

To... Refer to...

Install your system into a rack Rack documentation included with your rack

solution

Set up your system and know the system technical

specifications

Getting Started With Your System that shipped with

your system or see dell.com/poweredgemanuals

Install the operating system Operating system documentation at dell.com/

operatingsystemmanuals

Get an overview of the Dell Systems Management

offerings

Dell OpenManage Systems Management Overview

Guide at dell.com/openmanagemanuals

Configure and log in to iDRAC, set up managed

and management system, know the iDRAC

features and troubleshoot using iDRAC

Integrated Dell Remote Access Controller User's

Guide at dell.com/esmmanuals

Know about the RACADM subcommands and

supported RACADM interfaces

RACADM Command Line Reference Guide for

iDRAC and CMC at dell.com/esmmanuals

Launch, enable and disable Lifecycle Controller,

know the features, use and troubleshoot Lifecycle

Controller

Dell Lifecycle Controller User’s Guide at dell.com/

esmmanuals

To... Refer to...

Use Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick

Start Guide at dell.com/esmmanuals

Set up, use, and troubleshoot OpenManage Server

Administrator

Dell OpenManage Server Administrator User’s

Guide at dell.com/openmanagemanuals

Install, use, and troubleshoot OpenManage

Essentials

Dell OpenManage Essentials User’s Guide at

dell.com/openmanagemanuals

Know the features of the storage controller cards,

deploy the cards, and manage the storage

subsystem

Storage controller documentation at dell.com/

storagecontrollermanuals

Check the event and error messages generated by

the system firmware and agents that monitor

system components

Dell Event and Error Messages Reference Guide at

dell.com/esmmanuals

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to

videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model

specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan

the following image.

Performing initial system configuration

After you receive your system, you must set up your system, install the operating system if it is not pre-

installed, and set up and configure the system iDRAC IP address.

Setting up your system

1. Unpack the server.

2. Install the server into the rack. For more information on installing the server into the rack, see your

system's Rack Installation Placemat at dell.com/poweredgemanuals. For tower systems that can be

converted to the rack mode, see Preparing a system for conversion from tower mode to rack mode

to know how to convert the tower system to the rack mode configuration.

3. Connect any peripherals to the system.

4. Connect the system to its electrical outlet.

5. Turn the system on by pressing the power button or using iDRAC.

6. Turn on the attached peripherals.

Setting up and configuring the iDRAC IP address

You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the

following interfaces:

• iDRAC Settings utility.

• Lifecycle Controller.

• Dell Deployment Toolkit.

• System LCD panel.

You can configure iDRAC IP using:

• iDRAC Web Interface.

For more information, see the Integrated Dell Remote Access Controller User's Guide.

• Remote Access Controller ADMin (RACADM).

For more information, see the RACADM Command Line Interface Reference Guide and the Integrated

Dell Remote Access Controller User's Guide.

• Remote Services that includes Web Services Management (WS-Man). For more information, see the

Lifecycle Controller Remote Services Quick Start Guide.

For more information on setting up and configuring iDRAC, see the Integrated Dell Remote Access

Controller User's Guide at dell.com/esmmanuals.

Logging in to iDRAC

You can log in to iDRAC as an iDRAC local user, a Microsoft Active Directory user, or a Lightweight

Directory Access Protocol (LDAP) user. You can also log in by using Single Sign-On or a Smart Card. The

default user name is root and password is calvin. For more information on logging in to iDRAC and

iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals.

You can also access iDRAC using RACADM. For more information, see the RACADM Command Line

Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at

dell.com/esmmanuals.

Methods of installing the operating system

If the system is shipped without an operating system, install the supported operating system on the

system by using one of the following methods:

• Dell Systems Management Tools and Documentation media. See the operating system

documentation at dell.com/operatingsystemmanuals.

• Dell Lifecycle Controller. See the Lifecycle Controller documentation at dell.com/esmmanuals.

• Dell OpenManage Deployment Toolkit. See the OpenManage documentation at dell.com/

openmanagemanuals.

For information on the list of operating systems supported on your system, see the operating systems

support matrix at dell.com/ossupport.

Managing your system remotely

To perform out-of-band systems management using iDRAC, you must configure iDRAC for remote

accessibility, set up the management station and managed system, and configure the supported Web

browsers. For more information, see the Integrated Dell Remote Access Controller User’s Guide at

dell.com/esmmanuals.

You can also remotely monitor and manage the server by using the Dell OpenManage Server

Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For

more information, see dell.com/openmanagemanuals.

Downloading drivers and firmware

It is recommended that you download and install the latest BIOS, drivers, and systems management

firmware on your system.

Prerequisites

Ensure that you clear the web browser cache.

Steps

1. Go to dell.com/support/drivers.

2. In the Product Selection section, enter the Service Tag of your system in the Service Tag or Express

Service Code field.

NOTE: If you do not have the Service Tag, select Automatically detect my Service Tag for me

to allow the system to automatically detect your Service Tag, or select Choose from a list of all

Dell products to select your product from the Product Selection page.

3. Click Get drivers and downloads.

The drivers that are applicable to your selection are displayed.

4. Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

Pre-operating system management

applications

The pre-operating system management applications for your system help you manage different settings

and features without booting to the operating system.

Your system has the following pre-operating system management applications:

• System Setup

• Boot Manager

• Dell Lifecycle Controller

Navigation keys

The navigation keys can help you quickly access the pre-operating system management applications.

Key Description

<Page Up> Moves to the previous screen.

<Page

Down>

Moves to the next screen.

Up arrow Moves to the previous field.

Down

arrow

Moves to the next field.

<Enter> Enables you to type a value in the selected field (if applicable) or follow the link in the field.

Spacebar Expands or collapses a drop-down list, if applicable.

<Tab> Moves to the next focus area.

NOTE: This feature is applicable for the standard graphic browser only.

<Esc> Moves to the previous page until you view the main screen. Pressing <Esc> in the main

screen exits System BIOS or iDRAC Settings/ Device Settings/Service Tag Settings and

proceeds with system boot.

<F1> Displays the System Setup help.

About System Setup

Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your

system.

You can access System Setup in two ways:

• Standard Graphical Browser — This is enabled by default.

• Text Browser — This is enabled by using Console Redirection.

NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the

help text in the text browser, press <F1>.

Enabling Console Redirection

To enable Console Redirection, in System Setup, select System BIOS → Serial Communication → On

with Console Redirection via COMx (or Auto if a serial terminal is present).

Entering system setup

1. Turn on or restart your system.

2. Press <F2> immediately after you see the following message:

<F2> = System Setup

If your operating system begins to load before you press <F2>, wait for the system to finish booting,

and then restart your system and try again.

System Setup Main Menu

Option Description

System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.

The iDRAC Settings utility is an interface to set up and configure the

iDRAC parameters by using UEFI. You can enable or disable various

iDRAC parameters by using the iDRAC Settings utility. For more

information about this utility, see the Integrated Dell Remote Access

Controller User’s Guide at dell.com/esmmanuals.

Device Settings Enables you to configure device settings.

System BIOS screen details

You can use the System BIOS screen to view BIOS settings as well as edit specific functions such as boot

order, system password, setup password, setting RAID mode, and enabling or disabling USB ports.

To view the System BIOS screen, in the System Setup Main Menu, click System BIOS.

The System BIOS screen details are explained as follows:

Menu Item Description

System

Information

Displays information about the system such as the system model name, BIOS

version, and Service Tag.

Memory Settings Displays information and options related to installed memory.

Processor Settings Displays information and options related to the processor such as speed, and

cache size.

SATA Settings Displays options to enable or disable the integrated SATA controller and ports.

NOTE: This setting is not available on PowerEdge T630.

Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify

UEFI and BIOS boot settings.

Integrated

Devices

Displays options to enable or disable integrated device controllers and ports, and to

specify related features and options.

Serial

Communication

Displays options to enable or disable the serial ports and specify related features

and options.

System Profile

Settings

Displays options to change the processor power management settings, and

memory frequency.

System Security Displays options to configure the system security settings such as system

password, setup password, and TPM security. It also enables or disables the power

and NMI buttons on the system.

Miscellaneous

Settings

Displays options to change the system date, time, and so on.

System Information screen

You can use the System Information screen to view system properties such as Service Tag, system

model, and the BIOS version.

To view the System Information screen, click System Setup Main Menu → System BIOS → System

Information.

The System Information screen details are explained as follows:

Menu Item Description

System Model Name Displays the system model name.

System BIOS Version Displays the BIOS version installed on the system.

System Management

Engine Version

Displays the current version of the Management Engine firmware.

System Service Tag Displays the system service tag.

System Manufacturer Displays the name of the system manufacturer.

System Manufacturer

Contact Information

Displays the contact information of the system manufacturer.

Menu Item Description

System CPLD Version Displays the current version of the system complex programmable logic

device (CPLD) firmware.

UEFI Compliance Version Displays the UEFI compliance level of the system firmware.

Memory Settings screen

You can use the Memory Settings screen to view all the memory settings and enable or disable specific

memory functions such as system memory testing and node interleaving.

To view the Memory Setting screen, click System Setup Main Menu → System BIOS → Memory Settings.

The Memory Settings screen details are explained as follows:

Menu Item Description

System Memory Size Displays the amount of memory installed in the system.

System Memory Type Displays the type of memory installed in the system.

System Memory Speed Displays the system memory speed.

System Memory Voltage Displays the system memory voltage.

Video Memory Displays the amount of video memory.

System Memory Testing Specifies whether system memory tests are run during system boot.

Options are Enabled and Disabled. By default, the System Memory

Testing option is set to Disabled.

Memory Operating Mode Specifies the memory operating mode. The options available are

Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode,

Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By

default, the Memory Operating Mode option is set to Optimizer Mode.

NOTE: The Memory Operating Mode can have different default and

available options based on the memory configuration of your

system.

NOTE: The Dell Fault Resilient Mode establishes an area of memory

that is fault resilient. This mode can be used by an operating system

that supports the feature to load critical applications or enables the

operating system kernel to maximize system availability.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If

this field is set to Enabled, memory interleaving is supported if a

symmetric memory configuration is installed. If the field is set to

Disabled, the system supports NUMA (asymmetric) memory

configurations. By default, the Node Interleaving field option is set to

Disabled.

Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available

are Home Snoop, Early Snoop, and Cluster on Die. By default, the Snoop

Mode option is set to Early Snoop. This field is available only when the

Node Interleaving is set to Disabled.

Processor Settings screen

You can use the Processor Settings screen to view the processor settings and perform specific functions

such as enabling virtualization technology, hardware prefetcher, and logical processor idling.

To view the Processor Settings screen click the System Setup Main Menu → System BIOS → Processor

Settings.

Menu Item Description

Logical Processor Enables or disables the logical processors and displays the number of

logical processors. If the Logical Processor option is set to Enabled, the

BIOS displays all the logical processors. If this option is set to Disabled,

the BIOS displays only one logical processor per core. By default, the

Logical Processor option is set to Enabled.

Alternate RTID (Requestor

Transaction ID) Setting

Enables you to allocate more RTIDs to the remote socket, thereby

increasing cache performance between the sockets or easing work in

normal mode for NUMA. By default, the Alternate RTID (Requestor

Transaction ID) Setting is set to Disabled.

Virtualization Technology Enables or disables the additional hardware capabilities provided for

virtualization. By default, the Virtualization Technology option is set to

Enabled.

Address Translation Service

(ATS)

Defines the Address Translation Cache (ATC) for devices to cache the

DMA transactions. This field provides an interface to a chipset's Address

Translation and Protection Table to translate DMA addresses to host

addresses. By default, the option is set to Enabled.

Adjacent Cache Line

Prefetch

Optimizes the system for applications that require high utilization of

sequential memory access. By default, the Adjacent Cache Line Prefetch

option is set to Enabled. You can disable this option for applications that

require high utilization of random memory access.

Hardware Prefetcher Enables or disables the hardware prefetcher. By default, the Hardware

Prefetcher option is set to Enabled.

DCU Streamer Prefetcher Allows you to enable or disable the Data Cache Unit (DCU) streamer

prefetcher. By default, the DCU Streamer Prefetcher option is set to

Enabled.

DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default,

the DCU IP Prefetcher option is set to Enabled.

Execute Disable Enables or disables the execute disable memory protection technology

feature. By default, the Execute Disable option is set to Enabled.

Logical Processor Idling Enables or disables the operating system capability to put logical

processors in the idling state in order to reduce power consumption. By

default, the option is set to Disabled.

Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels.

TDP refers to the maximum amount of power the cooling system is

required to dissipate.

X2Apic Mode Enables or disables the X2Apic mode.

Menu Item Description

Dell Controlled Turbo NOTE: Depending on the number of installed CPUs, there may be

up to four processor listings.

Controls the turbo engagement. Enable this option only when System

Profile is set to Performance.

Number of Cores per

Processor

Controls the number of enabled cores in each processor. By default, the

Number of Cores per Processor option is set to All.

Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions.

Processor Core Speed Displays the maximum core frequency of the processor.

Processor 1 NOTE: Depending on the number of installed CPUs, there may be

up to four processor listings. The following settings are displayed for

each processor installed in the system.

Family-Model-Stepping Displays the family, model and stepping of the processor as defined by

Intel.

Brand Displays the brand name reported by the processor.

Level 2 Cache Displays the total L2 cache.

Level 3 Cache Displays the total L3 cache.

Number of Cores Displays the number of cores per processor.

SATA Settings screen

You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on

your system.

To view the SATA Settings screen, click System Setup Main Menu → System BIOS → SATA Settings.

Menu Item Description

Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes.

By default, the Embedded SATA option is set to AHCI.

Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives

during POST. This option is applicable only to ATA and AHCI modes.

Write Cache Enables or disables the command for Embedded SATA drives during

POST.

Port A Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Menu Item Description

Port B Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port E Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port F Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Menu Item Description

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings

in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF

to turn off BIOS support.

For AHCI mode or RAID mode, BIOS always enables support.

Model Displays the drive model of the selected device.

Drive Type Displays the type of drive attached to the SATA port.

Capacity Displays the total capacity of the hard drive. The field is undefined for

removable media devices such as optical drives.

Boot Settings screen

You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also enables you to

specify the boot order.

To view the Boot Settings screen, click System Setup Main Menu → System BIOS → Boot Settings.

Menu Item Description

Boot Mode Enables you to set the boot mode of the system.

CAUTION: Switching the boot mode may prevent the system from

booting if the operating system is not installed in the same boot

mode.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings

menu. Setting this field to BIOS disables the UEFI Boot Settings

menu.

If the operating system supports UEFI, you can set this option to UEFI.

Setting this field to BIOS allows compatibility with non-UEFI operating

systems. By default, the Boot Mode option is set to BIOS.

Boot Sequence Retry Enables or disables the Boot Sequence Retry feature. If this field is

enabled and the system fails to boot, the system reattempts the boot

sequence after 30 seconds. By default, the Boot Sequence Retry option

is set to Enabled.

Hard-Disk Failover Specifies which devices in the Hard-Disk Drive Sequence are attempted

in the boot sequence. When the option is set to Disabled, only the first

hard disk device in the list is attempted to boot. When set to Enabled, all

hard disk devices are attempted in the order, as listed in the Hard-Disk

Drive Sequence. This option is not enabled for UEFI Boot Mode.

Boot Option Settings Configures the boot sequence and the boot devices.

Network Settings screen

You can use the Network Settings screen to modify PXE device settings. Network Settings are only

available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For BIOS

boot mode, the network settings are handled by the network controllers option ROM.

To view the Network Settings screen, click System Setup Main Menu → System BIOS → Network

Settings.

Menu Item Description

PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is

created for the device.

PXE Device n Settings (n = 1

to 4)

Allows you to control the configuration of the PXE device.

Integrated Devices screen details

Integrated Devices screen allows you to view and configure the settings of all integrated devices

including the video controller, integrated RAID controller, and the USB ports.

In the System Setup Main Menu, click System BIOS → Integrated Devices.

The Integrated Devices screen details are explained below.

Example

Menu Item Description

USB 3.0 Setting Allows you to enable or disable the USB 3.0 support Enable this option only if your

operating system supports USB 3.0. Disabling this allows devices to operate at USB

2.0 speed. USB 3.0 is disabled by default.

User Accessible

USB Ports

Allows you to enable or disable the USB ports. Selecting Only Back Ports On

disables the front USB ports, selecting All Ports Off disables all USB ports. The USB

keyboard and mouse operates during boot process in certain operating systems.

After the boot process is complete, the USB keyboard and mouse does not work if

the ports are disabled.

NOTE: Selecting Only Back Ports On and All Ports Off will disable the USB

management port and also restrict access to iDRAC features.

Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB

Port option is set to Enabled.

Embedded NIC1

and NIC2 NOTE: The Embedded NIC1 and NIC2 option is only available on systems that

do not have Integrated Network Card 1.

Allows you to enable or disable the Embedded NIC1 and NIC2. If set to Disabled,

the NIC may still be available for shared network access by the embedded

management controller. The embedded NIC1 and NIC2 option is only available on

systems that do not have NDCs. This option is mutually exclusive with the

Integrated Network Card 1 option. Configure this function using the NIC

management utilities of the system.

I/OAT DMA Engine Allows you to enable or disable the I/OAT option Enable only if the hardware and

software supports the feature.

Embedded Video

Controller

Allows you to enable or disable the Embedded Video Controller. By default, the

embedded video controller is Enabled. If the Embedded Video Controller is the

only display capability in the system (that is, no add-in graphics card is installed),

then the Embedded Video Controller is automatically used as the primary display

even if the Embedded Video Controller setting is Disabled.

Current State of

Embedded Video

Controller

Displays the current state of the Embedded Video Controller. Current State of

Embedded Video Controller is a read only field, indicating the current state for the

Embedded Video Controller.

SR-IOV Global

Enable

Allows you to enable or disable the BIOS configuration of Single Root I/O

Virtualization (SR-IOV) devices. By default, the SR-IOV Global Enable option is set

to Disabled.

OS Watchdog

Timer

If your system stops responding, this watchdog timer aids in the recovery of your

operating system. When this field is set to Enabled, the operating system is allowed

to initialize the timer. When is set to Disabled (the default), the timer will have no

effect on the system.

Memory Mapped

I/O above 4GB

Allows you to enable support for PCIe devices that require large amounts of

memory. By default, the option is set to Enabled.

Menu Item Description

Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot

Disablement feature controls the configuration of PCIe cards installed in the

specified slot. Slot disablement must be used only when the installed peripheral

card is preventing booting into the operating system or causing delays in system

startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled.

Serial Communication screen

You can use the Serial Communication screen to view the properties of the serial communication port.

You can view the Serial Communication screen by clicking System Setup Main Menu → System BIOS →

Serial Communication.

Menu Item Description

Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2)

in the BIOS. BIOS console redirection can also be enabled and the port

address can be specified. By default, Serial Communication option is set

to Auto.

Serial Port Address Enables you to set the port address for serial devices. By default, the

Serial Port Address option is set to Serial Device 1=COM2, Serial Device

2=COM1

NOTE: You can use only Serial Device 2 for the Serial Over LAN

(SOL) feature. To use console redirection by SOL, configure the

same port address for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX

setting saved in iDRAC. The serial MUX setting can independently be

changed in iDRAC. Therefore, loading the BIOS default settings from

within the BIOS setup utility may not always revert this setting to the

default setting of Serial Device 1.

External Serial Connector You can associate the External Serial Connector to Serial Device 1, Serial

Device 2, or the Remote Access Device using this field.

NOTE: Only Serial Device 2 can be used for (Serial Over LAN) SOL.

To use console redirection by SOL, configure the same port address

for console redirection and the serial device.

NOTE: Every time the system boots, the BIOS syncs the serial MUX

setting saved in iDRAC. The serial MUX setting can independently be

changed in iDRAC. Therefore, loading the BIOS default settings from

within the BIOS setup utility may not always revert this setting to the

default setting of Serial Device 1.

Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts

to determine the baud rate automatically. This failsafe baud rate is used

only if the attempt fails, and the value must not be changed. By default,

the Failsafe Baud Rate option is set to 115200.

Remote Terminal Type Sets the remote console terminal type. By default, the Remote Terminal

Type option is set to VT 100/VT 220.

Menu Item Description

Redirection After Boot Enables or disables the BIOS console redirection when the operating

system is loaded. By default, the Redirection After Boot option is set to

Enabled.

System Profile Settings screen

You can use the System Profile Settings screen to enable specific system performance settings such as

power management.

To view the System Profile Settings screen, click System Setup Main Menu → System BIOS → System

Profile Settings.

Menu Item Description

System Profile Sets the system profile. If you set the System Profile option to a mode

other than Custom, the BIOS automatically sets the rest of the options.

You can only change the rest of the options if the mode is set to Custom.

By default, the System Profile option is set to Performance Per Watt

Optimized (DAPC). DAPC is Dell Active Power Controller.

NOTE: The following parameters are available only when the System

Profile is set to Custom.

CPU Power Management Sets the CPU power management. By default, the CPU Power

Management option is set to System DBPM (DAPC). DBPM is Demand-

Based Power Management.

Memory Frequency Sets the speed of the system memory. You can select Maximum

Performance, Maximum Reliability, or a specific speed.

Turbo Boost Enables or disables the processor to operate in turbo boost mode. By

default, the Turbo Boost option is set to Enabled.

Energy Efficient Turbo Enables or disables the Energy Efficient Turbo.

Energy Efficient Turbo (EET) is a mode of operation where a processor’s

core frequency is adjusted within the turbo range based on workload.

C1E Enables or disables the processor to switch to a minimum performance

state when it is idle. By default, the C1E option is set to Enabled.

C States Enables or disables the processor to operate in all available power states.

By default, the C States option is set to Enabled.

Collaborative CPU

Performance Control

Enables or disables the CPU power management. When set to Enabled,

the CPU power management is controlled by the OS DBPM and the

System DBPM (DAPC). By default, the option is set to Disabled.

Memory Patrol Scrub Sets the memory patrol scrub frequency. By default, the Memory Patrol

Scrub option is set to Standard.

Memory Refresh Rate Sets the memory refresh rate to either 1x or 2x. By default, the Memory

Refresh Rate option is set to 1x.

Uncore Frequency Selects the Processor Uncore Frequency.

Dynamic mode allows the processor to optimize power resources across

the cores and uncore during runtime. The optimization of the uncore

Menu Item Description

frequency to either save power or optimize performance is influenced by

the setting of the Energy Efficiency Policy.

Energy Efficient Policy Enables you to select the Energy Efficient Policy.

The CPU uses the setting to manipulate the internal behavior of the

processor and determines whether to target higher performance or

better power savings.

Number of Turbo Boot

Enabled Cores for Processor

NOTE: If there are two processors installed in the system, you see an

entry for Number of Turbo Boost Enabled Cores for Processor 2.

Controls the number of turbo boost enabled cores for processor 1. By

default, the maximum number of cores is enabled.

Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the

Monitor/Mwait option is set to Enabled for all system profiles, except

Custom.

NOTE: This option can be disabled only if the C States option in

Custom mode is set to disabled.

NOTE: When C States set to Enabled in Custom mode, changing

the Monitor/Mwait setting does not impact system power/

performance.

System Security Settings screen

You can use the System Security screen to perform specific functions such as setting the system

password, setup password and disabling the power button.

To view the System Security screen, click System Setup Main Menu → System BIOS → System Security

Settings.

Menu Item Description

Intel AES-NI Improves the speed of applications by performing encryption and

decryption using the Advanced Encryption Standard Instruction Set and is

set to Enabled by default.

System Password Sets the system password. This option is set to Enabled by default and is

read-only if the password jumper is not installed in the system.

Setup Password Sets the setup password. This option is read-only if the password jumper

is not installed in the system.

Password Status Locks the system password. By default, the Password Status option is set

to Unlocked.

TPM Security NOTE: The TPM menu is available only when the TPM module is

installed.

Allows you to control the reporting mode of the Trusted Platform

Module (TPM). By default, the TPM Security option is set to Off. You can

only modify the TPM Status, TPM Activation, and Intel TXT fields if the

TPM Status field is set to either On with Pre-boot Measurements or On

without Pre-boot Measurements.

Menu Item Description

TPM Information Changes the operational state of the TPM. By default, the TPM Activation

option is set to No Change.

TPM Status Displays the TPM status.

TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the

TPM. The loss of TPM keys may affect booting to the operating

system.

Clears all the contents of the TPM. By default, the TPM Clear option is set

to No.

Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To

enable Intel TXT, Virtualization Technology must be enabled and TPM

Security must be Enabled with Pre-boot measurements. By default, the

Intel TXT option is set to Off.

Power Button Enables or disables the power button on the front of the system. By

default, the Power Button option is set to Enabled.

NMI Button Enables or disables the NMI button on the front of the system. By default,

the NMI Button option is set to Disabled.

AC Power Recovery Sets how the system reacts after AC power is restored to the system. By

default, the AC Power Recovery option is set to Last.

AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is

restored to the system. By default, the AC Power Recovery Delay option

is set to Immediate.

User Defined Delay (60s to

240s)

Sets the User Defined Delay when the User Defined option for AC Power

Recovery Delay is selected.

UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to

Standard (the default), UEFI variables are accessible in the Operating

System per the UEFI specification. When set to Controlled, selected UEFI

variables are protected in the environment and new UEFI boot entries are

forced to be at the end of the current boot order.

Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image

using the certificates in the Secure Boot Policy. Secure Boot is disabled

by default.

Secure Boot Policy When Secure Boot policy is Standard, the BIOS uses the system

manufacturer’s key and certificates to authenticate pre-boot images.

When Secure Boot policy is Custom, the BIOS uses the user-defined key

and certificates. Secure Boot policy is Standard by default.

Secure Boot Policy

Summary

Displays the list of certificates and hashes that secure boot uses to

authenticate images.

Secure Boot Custom Policy Settings screen

Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.

In the System Setup Main Menu, click System BIOS → System Security → Secure Boot Custom Policy

Settings.

Menu Item Description

Platform Key Imports, exports, deletes, or restores the platform

key (PK).

Key Exchange Key Database Allows you to import, export, delete, or restore

entries in the Key Exchange Key (KEK) Database.

Authorized Signature Database Imports, exports, deletes, or restores entries in the

Authorized Signature Database (db).

Forbidden Signature Database Imports, exports, deletes, or restores entries in the

Forbidden Signature Database (dbx).

Miscellaneous Settings screen

You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset

tag, and changing the system date and time.

To view the Miscellaneous Settings screen, click System Setup Main Menu → System BIOS →

Miscellaneous Settings. The Miscellaneous Settings screen details are explained as follows:

Menu Item Description

System Time Enables you to set the time on the system.

System Date Enables you to set the date on the system.

Asset Tag Displays the asset tag and enables you to modify it

for security and tracking purposes.

Keyboard NumLock Enables you to set whether the system boots with

the NumLock enabled or disabled. By default, the

Keyboard NumLock is set to On.

NOTE: This option does not apply to 84-key

keyboards.

F1/F2 Prompt on Error Enables or disables the F1/F2 prompt on error. By

default, F1/F2 Prompt on Error is set to Enabled.

The F1/F2 prompt also includes keyboard errors.

Load Legacy Video Option ROM Enables you to determine whether the system

BIOS loads the legacy video (INT 10H) option ROM

from the video controller. Selecting Enabled in the

operating system does not support UEFI video

output standards. This field is available only for

UEFI boot mode. You cannot set this to Enabled if

UEFI Secure Boot mode is enabled.

In-System Characterization This option enables or disables In-System

Characterization. By default, In-System

Characterization is set to Disabled. The two other

options are Enabled and Enabled - No Reboot.

NOTE: The default setting for In-System

Characterization is subject to change in

future BIOS releases.

Menu Item Description

When In-System Characterization (ISC) is set to

enabled, ISC is executed during POST on detecting

relevant change(s) in the system configuration.

This helps in optimizing the system power and

performance. ISC takes about 20 seconds to be

executed, and system reset is required for ISC

results to be applied. The Enabled - No Reboot

option executes ISC and continues without

applying ISC results until the next time system

reset occurs. The Enabled option executes ISC and

forces an immediate system reset so that ISC

results can be applied. It takes the system longer to

be ready due to the forced system reset. When

disabled, ISC is not executed.

About Boot Manager

Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup

and boot options without restarting the system.

Entering Boot Manager

The Boot Manager screen enables you to select boot options and diagnostic utilities.

1. Turn on, or restart your system.

2. Press F11 when you see the message F11 = Boot Manager.

If your operating system begins to load before you press F11, allow the system to finish booting, and

then restart your system and try again.

Boot Manager main menu

Menu Item Description

Continue Normal Boot The system attempts to boot to devices starting

with the first item in the boot order. If the boot

attempt fails, the system continues with the next

item in the boot order until the boot is successful

or no more boot options are found.

One Shot Boot Menu Takes you to the boot menu, where you can select

a one time boot device to boot from.

Launch System Setup Enables you to access System Setup.

Launch Lifecycle Controller Exits the Boot Manager and invokes the Lifecycle

Controller program.

Menu Item Description

System Utilities Launches System Utilities menu such as System

Diagnostics and UEFI shell.

Changing the boot order

You may have to change the boot order if you want to boot from a USB key or an optical drive. The

following instructions may vary if you have selected BIOS for Boot Mode.

1. From the System Setup Main Menu, click System BIOS → Boot Settings.

2. Click Boot Option Settings → Boot Sequence.

3. Use the arrow keys to select a boot device, and use the Plus (+) and Minus (-) sign keys to move the

device down or up in the order.

4. Click Exit, and then click Yes to save the settings on exit.

Choosing the system boot mode

System Setup enables you to specify one of the following boot modes for installing your operating

system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.

• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you

have configured your system to boot to UEFI mode, it overlays the system BIOS.

1. From the System Setup Main Menu, click Boot Settings and select Boot Mode.

2. Select the boot mode you want the system to boot into.

NOTE: After the system boots in the specified boot mode, proceed to install your operating system

from that mode.

CAUTION: Trying to boot the operating system from the other boot mode will cause the system

to halt at startup.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS

and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot

mode.

NOTE: For the latest information on supported operating systems, go to Dell.com/ossupport.

Assigning a system and/or setup password

Prerequisites

The password jumper enables or disables the System Password and Setup Password features. For more

information about the password jumper settings, see System board connectors.

You can assign a new System Password and Setup Password or change an existingSystem Password and

Setup Password only when the password jumper setting is enabled and Password Status is Unlocked.

If the password jumper setting is disabled, the existing System Password and Setup Password are deleted

and you need not provide the system password to boot the system.

Steps

1. To enter System Setup, press F2 immediately after a power-on or reboot.

2. From the System Setup Main Menu, select System BIOS and press Enter.

3. On the System BIOS screen, select System Security and press Enter.

4. On the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, enter your system password, and press Enter or Tab.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to re-enter the system password.

6. Re-enter the system password, and click OK.

7. Select Setup Password, enter your system password and press Enter or Tab.

A message prompts you to re-enter the setup password.

8. Re-enter the setup password, and click OK.

9. Press Esc to return to the System BIOS screen. Press Esc again.

A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Deleting or changing an existing system password and

setup password

Prerequisites

Ensure that the Password jumper is set to Enabled and the Password Status is Unlocked before

attempting to delete or change the existing System and/or Setup password.

NOTE: You cannot delete or change an existing System or Setup password if the Password Status is

Locked.

Steps

1. To enter System Setup, press F2 immediately after a turning on or restart.

2. From the System Setup Main Menu, select System BIOS and press Enter.

3. On the System BIOS Screen, select System Security and press Enter.

4. On the System Security screen, verify that Password Status is Unlocked.

5. Select System Password, alter or delete the existing system password and press Enter or Tab.

6. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

If you change the System and Setup password a message prompts you to re-enter the new

password. If you delete the System and Setup password, a message prompts you to confirm the

deletion.

7. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save

the changes.

Installing and removing system

components

Safety instructions

WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not

attempt to lift the system by yourself.

WARNING: Opening or removing the system cover while the system is powered on may expose

you to a risk of electric shock.

CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.

NOTE: Operating the system without the system cover can result in component damage.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: It is recommended that you always use a static mat and static strap while working on

components inside the system.

NOTE: To ensure proper operation and cooling, all bays in the system must be populated at all

times with either a module or with a blank.

Before working inside your system

1. Turn off the system, including any attached peripherals.

2. Disconnect the system from the electrical outlet and disconnect the peripherals.

3. If installed, remove the front bezel.

For more information, see Removing the front bezel.

4. Lay the system on its side.

5. Remove the system cover.

For more information, see Removing the system cover.

After working inside your system

1. Install the system cover.

For more information, see Installing the system cover.

2. Place the system upright on its feet on a flat, stable surface.

3. Install the optional bezel.

For more information, see Installing the front bezel.

4. Reconnect the system to its electrical outlet and peripherals.

5. Turn the system on, including any attached peripherals.

Recommended tools

You need the #2 Phillips screwdriver to perform the removal and installation procedures.

The following tools are required for assembling cables for a DC power supply unit (PSU):

• AMP 90871-1 hand-crimping tool or equivalent

• Tyco Electronics 58433-3 or equivalent

• Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated

copper wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Front bezel (optional)

Installing the front bezel

1. Locate and remove the bezel keys.

2. Insert the bezel tabs into the bezel tab slots in the chassis.

3. Insert the bezel tabs into the slots on the chassis.

4. Press the release latch and push the bezel toward the system until the bezel locks into place.

5. Lock the bezel.

Figure 8. Installing and removing the front bezel

1. release latch 2. system

3. bezel key 4. bezel

Removing the front bezel

1. Unlock the bezel using the bezel keys.

2. Press the release latch at the top of the bezel.

3. Pull the top end of the bezel away from the system.

4. Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system.

System feet

The system feet provide stability to the system in the tower mode.

Removing the system feet

Prerequisites

NOTE: It is recommended that you remove the system feet only when you are converting the

system from the tower mode to the rack mode, or when you are replacing the system feet with the

wheel assembly.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Rotate the system feet inward.

4. Lay the system on its side on a flat, stable surface.

Steps

Remove the screws securing the system feet to the base of the tower.

Figure 9. Removing and installing the system feet

1. screw hole (4) 2. slot (12)

3. tab (12) 4. base of the tower

5. system feet (4) 6. screw (4)

Installing the system feet

Prerequisites

CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable

foundation for the system. Failure to install the feet poses the risk of having the system tip over,

possibly causing bodily injury or damage to the system.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on its side on a flat, stable surface.

Steps

1. Align the three tabs on the system feet with the three slots on the base of the chassis.

2. Secure the system feet to the base of the chassis by using the screws.

Next steps

Place the system upright on a flat, stable surface, and turn the system feet outward.

Caster wheels (optional)—tower mode

Caster wheels provide mobility to the system in the tower mode.

The caster wheel assembly consists of:

• Caster wheel units (front and back)

• Two screws for the caster wheel units

Installing caster wheels

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on its side on a flat, stable surface with the base of the system extending off the edge

of the surface.

4. If installed, remove the system feet. For more information, see Removing the system feet.

Steps

1. Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis,

and insert the hooks into the slots.

2. Offset the back wheel slightly to the back of the system and secure the unit in place using a single

screw.

3. Align the two retention hooks on the front wheel with the two slots on the base of the chassis, and

insert the hooks into the slots.

4. Offset the front wheel slightly to the front and secure the unit in place using a screw.

Figure 10. Removing and installing caster wheels

1. slots on base of the tower (4) 2. wheel assembly unit (2)

3. screw (2)

Removing caster wheels

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Lay the system on a flat, stable surface with the wheels extending beyond the edge of the surface.

Steps

1. Remove the screw securing the front wheel unit to the base of the chassis.

2. Offset the front wheel unit slightly to the back of the system to release the retention hooks, and pull

out the front wheel unit.

3. Remove the screw securing the back wheel unit to the base of the chassis.

4. Offset the back wheel unit slightly to the front of the system to release the retention hooks, and pull

out the back wheel unit.

Removing the system cover

Prerequisites

1. Ensure that you read the Safety instructions.

2. Turn off the system, including any attached peripherals.

3. Disconnect the system from the electrical outlet and disconnect the peripherals.

4. Remove the optional front bezel.

5. Lay the system on a flat, stable surface.

Steps

1. Turn the latch release lock to the unlock position.

2. Press the cover release latch and remove the system cover.

Figure 11. Removing and installing the system cover

1. system 2. system cover

3. cover release latch 4. cover latch release lock

Installing the system cover

Prerequisites

Ensure that you read the Safety instructions.

Steps

1. Align the slots of the system cover with the tabs on the chassis.

2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.

3. Turn the latch release lock to the locked position

Next steps

1. Place the system upright on its feet on a flat, stable surface.

2. If applicable, install the front bezel. For more information, see Installing the front bezel.

3. Reconnect the system to its electrical outlet.

4. Turn the system on, and reconnect any attached peripherals.

Inside the system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Figure 12. Inside the system

1. cooling fan in the cooling fan assembly

(optional) 2. expansion card holder

3. guide to align the cooling shroud 4. DIMM slots (6)

5. processor 2 6. system-board holder

7. expansion card holder 8. DIMM slots (6)

9. cooling fan in the cooling shroud (2) 10. DIMM slots (6)

11. expansion card holder 12. processor 1

13. DIMM slots (6) 14. expansion card holder

15. hard-drive backplane

Cooling shroud

Removing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Never operate your system with the cooling shroud removed. The system may get

overheated quickly, resulting in shutdown of the system and loss of data.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If required, remove the two cooling fans. For more information, see Removing a cooling fan.

Steps

Pull the cooling shroud release tab, and holding the touch points at the center of the cooling shroud,

lift the shroud from the system.

Figure 13. Removing and installing the cooling shroud

1. cooling shroud 2. cooling shroud release tab

3. fan release tab 4. cooling fan

Installing the cooling shroud

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: For proper seating of the cooling shroud in the system chassis, ensure that the cables inside

the system are routed along the chassis wall and secured using the cable securing bracket.

Ensure that you read the Safety instructions.

Steps

1. Align the tabs on the cooling shroud with the securing slots on the chassis.

2. Press the cooling shroud into the chassis until it is firmly seated.

3. If removed, install the cooling fans in the cooling shroud.

Next steps

Follow the procedure listed in After working inside your system.

Cooling fans

There are two cooling fans on the cooling shroud and an optional cooling fan assembly that houses four

cooling fans, on your system.

NOTE: Each fan is listed in the system’s management software, referenced by the respective fan

number. If there is a problem with a particular fan, you can easily identify and replace the proper fan

by noting the fan numbers on the cooling fan assembly.

Removing a cooling fan

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

WARNING: Opening or removing the system cover when the system is on may expose you to a

risk of electric shock. Exercise utmost care while removing or installing cooling fans.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is

on, replace only one fan at a time.

CAUTION: Do not operate the system with the cover removed for a duration exceeding five

minutes.

NOTE: The procedure for removing an individual fan from the cooling-fan assembly and the

cooling shroud is identical.

Steps

Press the fan release tab and lift the cooling fan out of the cooling-fan assembly.

Figure 14. Removing and installing a cooling fan from the cooling-fan assembly

a. cooling-fan assembly

b. fan release tab

c. cooling fan

d. plug

e. cooling fan connector on the system board

Installing a cooling fan

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: The procedure for installing an individual fan in the cooling-fan assembly and the cooling

shroud is identical.

Ensure that you read the Safety instructions.

Steps

1. Align the plug at the base of the cooling fan with the connector on the system board.

2. Slide the cooling fan into the securing slots until the plug locks into place.

Next steps

Follow the procedure listed in After working inside your system.

Cooling-fan assembly (optional)

Removing the cooling-fan assembly (optional)

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Unlock the cooling-fan assembly from the chassis by lifting the release levers up.

2. Lift the cooling-fan assembly out of the chassis.

Figure 15. Removing and installing the cooling-fan assembly

1. cooling-fan assembly 2. cooling fan (4)

3. release lever (2) 4. slot (3)

5. guide pin (3)

Installing the cooling-fan assembly (optional)

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Ensure that the cables are correctly installed and retained by cable retention bracket

before installing the cooling-fan assembly. Incorrectly installed cables may get damaged.

Ensure that you read the Safety instructions.

Steps

1. Align the slots on the cooling-fan assembly with the guide pins on the chassis side walls.

2. Slide the cooling-fan assembly into the chassis.

3. Lock the cooling-fan assembly into the chassis by pressing the release levers down.

Next steps

Follow the procedure listed in After working inside your system.

System memory

Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). It

supports DDR4 voltage specifications.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 2133 MT/s, 1866 MT/s, 1600 MT/s, or 1333 MT/s depending on:

• DIMM type ( RDIMM or LRDIMM)

• Number of DIMMs populated per channel

• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration

Optimized)

• Maximum supported DIMM frequency of the processors

The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-

socket set is organized into four channels. In each channel, the release levers of the first socket are

marked white, the second socket black, and the third socket green.

NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are

assigned to processor 2.

Figure 16. Memory Socket Locations

Memory channels are organized as follows:

Processor 1 channel 0: slots A1, A5, and A9

channel 1: slots A2, A6, and A10

channel 2: slots A3, A7, and A11

channel 3: slots A4, A8, and A12

Processor 2 channel 0: slots B1, B5, and B9

channel 1: slots B2, B6, and B10

channel 2: slots B3, B7, and B11

channel 3: slots B4, B8, and B12

The following table shows the memory populations and operating frequencies for the supported

configurations:

DIMM Type DIMMs Populated/

Channel Operating Frequency (in

MT/s) Maximum DIMM Rank/Channel

1.2 V

RDIMM

1 2133, 1866, 1600, and 1333 Single rank or dual rank

2 2133, 1866, 1600, and 1333 Single rank or dual rank

3 1866, 1600, and 1333 Single rank or dual rank

LRDIMM

1 2133, 1866, 1600, and 1333 Quad rank

2 2133, 1866, 1600, and 1333 Quad rank

3 1866, 1600, and 1333 Quad rank

General memory module installation guidelines

Your system supports Flexible Memory Configuration, enabling the system to be configured and run in

any valid chipset architectural configuration. The following are the recommended guidelines for installing

memory modules:

• RDIMMs and LRDIMMs must not be mixed.

• x4 and x8 DRAM based memory modules can be mixed. For more information, see Mode-specific

guidelines.

• Up to three dual- or single-rank RDIMMs can be populated per channel.

• Up to three LRDIMMs can be populated per channel regardless of rank count.

• Populate memory module sockets only if a processor is installed. For single-processor systems,

sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12

are available.

• Populate all sockets with white release tabs first, then black, and then green.

• Populate the sockets by highest rank count in the following order — first in sockets with white release

levers, then black, and then green. For example, if you want to mix single-rank and dual-rank memory

modules, populate dual-rank memory modules in the sockets with white release tabs and single-rank

memory modules in the sockets with black release tabs.

• When mixing memory modules with different capacities, populate the sockets with memory modules

with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate

8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the

sockets with black release tabs.

• In a dual-processor configuration, the memory configuration for each processor should be identical.

For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and

so on.

• Memory modules of different capacities can be mixed provided other memory population rules are

followed (for example, 4 GB and 8 GB memory modules can be mixed).

• Mixing of more than two memory module capacities in a system is not supported.

• Populate four memory modules per processor (one DIMM per channel) at a time to maximize

performance.

Mode-specific guidelines

Four memory channels are allocated to each processor. The allowable configurations depend on the

memory mode selected.

NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines

for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data

Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs

require Advanced ECC mode to gain SDDC.

The following sections provide additional slot population guidelines for each mode:

Advanced ECC (lockstep)

Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This

protects against single DRAM chip failures during normal operation.

The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.

• DIMMs installed in memory sockets with white release levers must be identical and the same rule

applies for sockets with black release levers. This ensures that identical DIMMs are installed in

matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.

NOTE: Advanced ECC with mirroring is not supported.

Memory optimized (independent channel) mode

This mode supports SDDC only for memory modules that use x4 device width, and this mode does not

impose any specific slot population requirements.

Memory sparing

NOTE: To use memory sparing, this feature must be enabled in System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on

a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.

With memory sparing enabled, the system memory available to the operating system is reduced by one

rank per channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank memory

modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,

and not 16 (memory modules) × 4 GB = 64 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.

Memory mirroring

Memory mirroring offers the strongest memory module reliability mode compared to all other modes,

providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total

available system memory is one half of the total installed physical memory. Half of the installed memory

is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches

over to the mirrored copy. This ensures SDDC and multi-bit protection.

The installation guidelines for memory modules are as follows

• Memory modules must be identical in size, speed, and technology.

• Memory modules installed in memory module sockets with white release levers must be identical and

the same rule applies for sockets with black and green release tabs. This ensures that identical

memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and

so on.

Sample memory configurations

The following tables show sample memory configurations for one and two processor configurations that

follow the appropriate memory guidelines.

NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs

respectively.

Table 1. Memory configurations—single processor

System

capacity (in

GB)

DIMM size

(in GB) Number of

DIMMs DIMM rank,

organization, and

frequency

DIMM slot population

4 4 1 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

8 4 2 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4

8 2 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2

24 4 6 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

48 4 12 1R, x8, 1866 MT/s

1R, x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9,

A10, A11, A12

8 6 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6

96 8 12 2R, x8, 1866 MT/s

2R, x8 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9,

A10, A11, A12

16 6 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6

128 16 8 2R, x4, 2133 MT/s, A1, A2, A3, A4, A5, A6, A7, A8

System

capacity (in

GB)

DIMM size

(in GB) Number of

DIMMs DIMM rank,

organization, and

frequency

DIMM slot population

2R, x4, 1866 MT/s,

144 16 and 8 10 2R, x4 and 2R, x8, 1866

MT/s

2R, x4 and 2R, x8, 1600

MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9,

A11

NOTE: 16 GB DIMMs must

be installed in slots

numbered A1, A2, A3, A4, A5,

A6, A7, and A8 and 8 GB

DIMMs must be installed in

slots A9 and A11.

384 32 12 LRDIMM, x4, 1866 MT/s

LRDIMM, x4, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8, A9,

A10, A11, A12

Table 2. Memory configurations—two processors

System

capacity (in

GB)

DIMM size (in

GB) Number of

DIMMs DIMM rank,

organization, and

frequency

DIMM slot population

16 4 4 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, B1, B2

32 4 8 1R, x8, 2133 MT/s,

1R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

64 4 16 1R, x8, 2133 MT/s

1R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4, B5, B6, B7, B8

8 8 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, B1, B2, B3, B4

96 4 24 1R, x8, 1866 MT/s

1R, x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

A9, A10, A11, A12, B1, B2, B3, B4,

B5, B6, B7, B8, B9, B10, B11, B12

8 12 2R, x8, 2133 MT/s,

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, B1, B2,

B3, B4, B5, B6

128 8 16 2R, x8, 2133 MT/s

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4, B5, B6, B7, B8

16 8 2R, x4, 2133 MT/s, A1, A2, A3, A4, B1, B2, B3, B4

System

capacity (in

GB)

DIMM size (in

GB) Number of

DIMMs DIMM rank,

organization, and

frequency

DIMM slot population

2R, x4, 1866 MT/s

160 8 20 2R, x8, 1866 MT/s

2R, x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

A9, A11, B1, B2, B3, B4, B5, B6,

B7, B8, B9, B11

16 and 8 12 2R, x4, 2133 MT/s,

2R, x8, 2133 MT/s,

2R, x4, 1866 MT/s

2R, x8, 1866 MT/s

A1, A2, A3, A4, A5, A6, B1, B2,

B3, B4, B5, B6

NOTE: 16 GB DIMMs must

be installed in slots

numbered A1, A2, A3, A4,

B1, B2, B3, and B4 and 8

GB DIMMs must be

installed in slots A5, A6, B5,

and B6.

192 8 24 2R, x8, 1866 MT/s

2R, x8, 1600 MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

A9, A10, A11, A12, B1, B2, B3, B4,

B5, B6, B7, B8, B9, B10, B11, B12

16 12 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s

A1, A2, A3, A4, A5, A6, B1, B2,

B3, B4, B5, B6

256 16 16 2R, x4, 2133 MT/s,

2R, x4, 1866 MT/s,

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4, B5, B6, B7, B8

384 16 24 2R, x4, 1866 MT/s,

2R, x4, 1600 MT/s,

A1, A2, A3, A4, A5, A6, A7, A8,

A9, A10, A11, A12, B1, B2, B3, B4,

B5, B6, B7, B8, B9, B10, B11, B12

32 12 LRDIMM, 4R, x4, 2133

MT/s

A1, A2, A3, A4, A5, A6, B1, B2,

B3, B4, B5, B6

512 32 16 LRDIMM, 4R, x4, 2133

MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

B1, B2, B3, B4, B5, B6, B7, B8

768 32 24 LRDIMM, 4R, x4, 1866

MT/s

LRDIMM, 4R, x4, 1600

MT/s

A1, A2, A3, A4, A5, A6, A7, A8,

A9, A10, A11, A12, B1, B2, B3, B4,

B5, B6, B7, B8, B9, B10, B11, B12

Removing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. If required, remove the cooling-fan assembly.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

Steps

1. Locate the appropriate memory module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

2. To release the memory module from the socket, simultaneously press the ejectors on both ends of

the memory-module socket.

Figure 17. Removing and installing a memory module

1. memory-module 2. memory-module socket

3. memory module socket ejector (2)

Installing memory modules

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Remove the cooling fan assembly.

WARNING: The memory modules are hot to touch for some time after the system has been

powered down. Allow the memory modules to cool before handling them. Handle the memory

modules by the card edges and avoid touching the components or metallic contacts on the

memory module.

Steps

1. Locate the appropriate memory-module socket.

CAUTION: Handle each memory module only by the card edges, making sure not to touch

the middle of the memory module or metallic contacts.

CAUTION: To prevent damage to the memory module or the memory-module socket during

installation do not bend or flex the memory module; insert both ends of the memory module

simultaneously.

2. Align the edge connector of the memory module with the alignment key of the memory module

socket, and insert the memory module in the socket.

NOTE: The alignment key allows you to install the memory module in the socket in only one

way.

CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both

ends of the memory module evenly.

3. Press the memory module with your thumbs until the socket levers firmly click into place.

Figure 18. Installing the memory module

1. memory module 2. alignment key

3. memory-module socket ejector (2)

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. Press <F2> to enter System Setup, and check the System Memory setting.

The system should have changed the value to reflect the installed memory.

4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure

that the memory modules are firmly seated in the sockets.

5. Run the system memory test in the system diagnostics.

Flex bays

Your system's flex bay supports sixteen 2.5 inch hard drives or four Dell PowerEdge Express Flash devices.

Removing a flex bay

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Remove the cables.

a. For a 2.5 inch drive flex bay, remove the cables from the slim optical-drive and the backplane.

b. For a Dell PowerEdge Express Flash device flex bay, remove the cables from the backplane.

2. Remove the two screws that secure the flex bay to the chassis.

3. Press the release latch and pull the flex bay from the chassis.

Figure 19. Removing and installing a flex bay

1. flex bay 2. tab (3)

3. screw hole (2) 4. release latch

5. screw (2)

Installing a flex bay

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Align the tabs on the flex bay with the slots on the front of the chassis.

2. Insert the flex bay into the chassis until the tabs click into place.

3. Install the two screws to secure the flex bay to the chassis.

Next steps

Follow the procedure listed in After working inside your system.

Hard drives

Your system supports Enterprise-class hard drives, which are designed for 24x7 operating environment.

Selecting the correct drive class will optimize quality, functionality, performance, and reliability of the

hard drives.

Due to industry advances, in some cases, the larger capacity drives have been changed to a larger sector

size. The larger sector size can have impacts on operating systems and applications. For more

information about these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD

FAQ document at dell.com/poweredgemanuals.

All hard drives are connected to the system board through the hard-drive backplane. Hard drives are

supplied in hot-swappable hard-drive carriers that fit in the hard-drive slots.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the

documentation for the storage controller card to ensure that the host adapter is configured

correctly to support hot-swap hard drive removal and insertion.

CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so

can cause a hard drive failure.

Use only hard drives that have been tested and approved for use with the hard-drive backplane.

When you format a hard drive, allow enough time for the formatting to be completed. Be aware that

high-capacity hard drives can take a number of hours to format.

Removing a hot swappable hard drive/SSD

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. If applicable, remove the bezel.

3. Using the management software, prepare the hard drive for removal. If the hard drive is online, the

green activity/fault indicator flashes while the drive is turning off. When the hard drive indicators are

off, the hard drive is ready for removal.

For more information, see the documentation for the storage controller.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

Steps

1. Press the release button to open the hard drive/SSD carrier release handle.

2. Slide the hard drive carrier/SSD out of the hard drive slot.

CAUTION: To maintain proper system cooling, all empty hard drive/SSD slots must have hard

drive/SSD blanks installed.

3. If you are not replacing the hard drive/SSD immediately, insert a hard drive/SSD blank in the empty

hard drive slot.

Figure 20. Removing and installing a hot-swappable hard drive/SSD

1. release button 2. hard drive/SSD carrier

3. hard drive/SSD carrier handle

Installing a hot-swap hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Use only hard drives that have been tested and approved for use with the hard-drive

backplane.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier

can damage the partially installed carrier's shield spring and make it unusable.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive

installation. See the documentation supplied with your operating system.

CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered

on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement

hard drive is blank or contains data that you wish to have over-written. Any data on the

replacement hard drive is immediately lost after the hard drive is installed.

Steps

1. If a hard-drive blank is installed in the hard-drive slot, remove it.

2. Install a hard drive in the hard-drive carrier.

3. Press the release button on the front of the hard-drive carrier and open the hard-drive carrier handle.

4. Insert the hard-drive carrier into the hard-drive slot until the carrier connects with the backplane.

5. Close the hard-drive carrier handle to lock the hard drive in place.

Removing a 2.5 inch hard-drive blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive

blanks installed.

1. Ensure that you read the Safety instructions.

2. If installed, remove the bezel.

Steps

Press the release button and slide the hard-drive blank out of the hard-drive slot.

Figure 21. Removing and installing a 2.5 inch hard-drive blank

1. hard-drive blank 2. release button

Installing a 2.5 inch hard-drive blank

Prerequisites

1. Ensure that you read the Safety instructions.

2. If installed, remove the front bezel.

Steps

Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.

Next steps

If applicable, install the front bezel.

Removing a 3.5 inch hard-drive blank

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks

installed.

1. Ensure that you read the Safety instructions.

2. If installed, remove the front bezel.

Steps

Press the release button and slide the blank out of the hard-drive slot.

Figure 22. Removing and installing a 3.5 inch hard-drive blank

1. hard-drive blank 2. release button

Next steps

If applicable, install the front bezel.

Installing a 3.5 inch hard-drive blank

Prerequisites

1. Ensure that you read the Safety instructions.

2. If installed, remove the front bezel.

Steps

Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.

Next steps

If applicable, install the front bezel.

Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Keep the #2 Phillips screwdriver ready.

2. Ensure that you read the Safety instructions.

Steps

1. Align the screw holes on the 2.5 inch hard drive with the screw holes on the 3.5 inch hard-drive

adapter.

2. Install the screws to secure the hard drive to the hard-drive adapter.

Figure 23. Removing and Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter

1. 2.5 inch hard drive 2. 3.5 inch hard-drive adapter

3. screw (2)

Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

NOTE: A 2.5 inch hard drive is installed in a 3.5 inch hard-drive adapter, which is then installed in the

3.5 inch hard-drive carrier.

Steps

1. Remove the screws from the side of the 3.5 inch hard-drive adapter.

2. Remove the hard drive from the hard-drive adapter.

Installing a hard-drive adapter into a hard-drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Insert the hard-drive adapter into the hard-drive carrier with the connector end of the hard drive

toward the back of the hard-drive carrier.

2. Align the screw holes on the hard drive with the holes on the hard-drive carrier.

3. Install the screws to secure the hard drive to the hard-drive carrier.

Figure 24. Removing and installing a hard-drive adapter into a 3.5 inch hard-drive carrier

1. 3.5 inch hard-drive carrier 2. screw (5)

3. hard-drive adapter 4. 2.5 inch hard drive

Removing a hard-drive adapter from a hard-drive carrier

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard-drive adapter out of the hard-drive carrier.

Removing a hard drive from a hard-drive carrier

Prerequisites

1. Keep the #1 Phillips screwdriver handy.

2. Remove the hard-drive carrier from the system.

Steps

1. Remove the screws from the slide rails on the hard-drive carrier.

2. Lift the hard drive out of the hard-drive carrier.

Figure 25. Removing and installing a hard drive into a hard-drive carrier

1. screw (4) 2. hard drive

3. hard-drive carrier

Installing a hard drive into a hard-drive carrier

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Keep the #1 Phillips screwdriver handy.

Steps

1. Insert the hard drive into the hard-drive carrier with the connector end of the hard drive toward the

back.

2. Align the screw holes on the hard drive with the set of screw holes on the hard-drive carrier.

When aligned correctly, the back of the hard drive is flush with the back of the hard-drive carrier.

3. Attach the screws to secure the hard drive to the hard-drive carrier.

Optical drives and tape drives

Your system supports one of the following configurations:

System Configurations

Systems with up to eight 3.5 inch hard drives or

sixteen 2.5 inch hard drives

Up to three SATA half height optical drives

Up to three SATA/SAS/SCSI tape drives

A combination of optical and tape drives

Systems with up to eight 3.5 inch hard drives or

eight 2.5 inch hard drives in the 3.5 inch hard-drive

carrier, or sixteen 2.5 inch hard drives plus four

PCIe SSDs

Up to one SATA half height optical drive

Up to one SATA/SAS/SCSI tape drive

Systems with up to eighteen 3.5 inch hard drives One optical or tape drive

Systems with up to thirty-two 2.5 inch hard drives One slim optical drive with option to choose from

DVD-ROM or DVD-RW. Tape drives are not

supported.

Removing the optical drive or tape drive

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Disconnect the power and data cable from the back of the drive.

NOTE: Observe the routing of the power and data cable inside the chassis as you remove them

from the system board and the drive. You must route these cables properly when you replace

them to prevent them from being pinched or crimped.

2. To remove the drive, push the release latch as indicated in the figure.

3. Slide the drive out of the drive bay.

4. If you are not immediately replacing the optical drive or tape drive, install the blank.

NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system. Perform the same steps to install blanks.

Figure 26. Removing and installing the optical drive or tape drive

1. optical drive/tape drive 2. guide

3. release latch

NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an

x16 backplane. All backplanes (x8, x18, and x16) have an ODD connector.

Figure 27. Cabling— optical drive and tape drive

1. internal tape adapter 2. mini-SAS/SATA connector on internal

tape adapter

3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board

5. power connector on x16 backplane 6. SAS tape drive data/power connector

7. optical drive 2 power connector 8. optical drive 2 data connector

9. optical drive 1 power connector 10. optical drive 1 data connector

Next steps

Follow the procedure listed in After working inside your system.

Installing the optical drive or tape drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack and prepare the drive for installation.

For instructions, see the documentation that accompanied the drive.

If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more

information on installing a SAS tape drive, see Installing an expansion card.

2. If applicable, remove the old drive or the drive blank.

3. Align the guide on the drive with the slot on drive bay.

4. Slide the drive into the slot until the latch snaps into place.

5. Connect the power and data cable to the back of the drive.

6. Connect the power and data cables to the backplane and the system board.

The system board connectors are ODD1/TBU and ODD2/TBU. The system can connect up to two

optical drives, or one optical drive with one SATA tape backup unit, and one SAS tape backup unit

using Dell OpenManage IT Assistant.

NOTE: For systems configured with software RAID and installed with PowerVault RD1000,

connect the PowerVault RD1000 data cable to ODD1/TBU (SATA_E) port and the optical drive

data cable to ODD2/TBU (SATA_F) port on the system board respectively.

Next steps

Follow the procedure listed in After working inside your system.

Removing the slim optical drive blank

Follow the same procedure to remove the slim optical drive.

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Locate the touch point for the slim optical drive blank lock inside the system.

2. Press the lock and pull the slim optical drive blank out of the chassis.

Figure 28. Removing and installing the slim optical drive blank

1. slim optical drive blank 2. optical drive blank lock

Installing the slim optical drive blank

Prerequisites

Ensure that you read the Safety instructions.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Align the slim optical drive blank with the slim optical drive bay.

2. Slide the optical drive blank into the optical drive bay until the lock clicks into place.

Next steps

Follow the procedure listed in After working inside your system.

Internal USB memory key (optional)

An optional USB memory key installed inside your system can be used as a boot device, security key, or

mass storage device. The USB connector must be enabled by the Internal USB Port option in the

Integrated Devices screen of the System Setup.

To boot from the USB memory key, configure the USB memory key with a boot image and then specify

the USB memory key in the boot sequence in the System Setup.

NOTE: To locate the internal USB connector (INT_USB) on the system board, see System board

connectors.

Replacing the internal USB key

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Locate the USB connector or USB key on the system board.

NOTE: To locate the internal USB connector on the system board, see System board

connectors.

2. If installed, remove the USB key.

3. Insert the new USB key into the USB connector.

Figure 29. Replacing the internal USB key

1. USB memory key 2. USB memory key connector

Next steps

1. Follow the procedure listed in After working inside your system.

2. While booting, press <F2> to enter System Setup and verify that the USB key is detected by the

system.

Expansion card holder

Removing the expansion card holder

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

Press the tab and pull the expansion card holder from the chassis.

Figure 30. Removing and installing the expansion card holder

1. tab 2. expansion card holder

Installing the expansion card holder

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

Align the expansion card holder with the projections on the chassis and push it down until firmly

seated.

Next steps

Follow the procedure listed in After working inside your system.

Expansion cards

Expansion card installation guidelines

The following table describes the supported expansion cards:

Table 3. Supported PCI express generation 3 expansion cards

PCIe Slot Processor Connection Height Length Link Width Slot Width

1 Processor 1 Standard Height Full Length x16 x16

2 Platform Controller

Hub

Standard Height Full Length* x4 x8

3 Processor 1 Standard Height Full Length x16 x16

4 Processor 2 Standard Height Half Length x8 x8

5 Processor 2 Standard Height Full Length* x4 x8

6 Processor 2 Standard Height Full Length x16 x16

7 Processor 2 Standard Height Full Length x16 x16

8 Processor 1 Standard Height Half Length x8 x8

*PCIe Generation 2 expansion card.

NOTE: To use PCIe slots 4, 5, 6, and 7, both the processors must be installed.

NOTE: The expansion-card slots are not hot-swappable.

The following table describes the installation order for installing expansion cards to ensure proper

cooling and mechanical fit. The expansion cards with the highest priority must be installed first using the

slot priority indicated. All other expansion cards must be installed in card priority and slot priority order.

Table 4. Expansion card installation order

CPU Card Priority Card Type Slot Priority Maximum

Allowed

CPU1

1 Dell PowerEdge Express

Flash (PCIe SSD) Bridge

1, 3 1

2 GPU (single width and

double width)

3, 1 2

3 RAID (H330 ) 8, 1, 3 1

RAID (H730) 8 1

RAID (H730P) 8, 1, 3 1

RAID (H830) 3,1 2

4 40 Gb NICs 3, 1 2

5 FC16 HBA 3, 1 2

6 10 Gb NICs 3, 1 2

CPU Card Priority Card Type Slot Priority Maximum

Allowed

10 Gb NICs (Intel and

Broadcom Dual Port

10GBASE-T)

1, 3 2

7 FC8 HBA 3, 1, 2 3

9 1 Gb NICs 1, 3, 2 3

1 Gb NIC (Broadcom

Quad Port)

1, 3 2

10 Non-RAID 3, 1 2

CPU2

1 Dell PowerEdge Express

Flash (PCIe SSD) Bridge

1, 3 1

2 GPU (single width and

double width)

3, 6, 7, 1 4

3 RAID (H330 ) 8, 1, 3 1

RAID (H730) 8 1

RAID (H730P) 8, 1, 3 1

RAID (H830) 3, 4, 6, 7, 1 2

4 40 Gb NICs 3, 4, 6, 7, 1 5

5 FC16 HBA 3, 4, 6, 7, 1 5

FC16 HBA (QLE2660 V2

and QLE2662 V2)

3, 4, 6, 7, 1 2

6 10 Gb NICs 3, 4, 6, 7, 1 5

10 Gb NIC (Emulex Dual

Port)

NOTE: The slot

priority for Emulex

V2 Dual Port is 3, 4,

6, 7, 1 and the

maximum number

of cards supported

is 5.

3, 4, 6, 7, 1 2

10 Gb NICs (Intel 10G

BASE-T Dual Port and

Broadcom 10G BASE-T

Dual Port)

4, 6, 7, 1, 3 5

7 FC8 HBA 3, 4, 6, 7, 1, 5, 2 7

9 1 Gb NICs 3, 4, 6, 7, 1, 5, 2 7

1 Gb NIC (Broadcom

Quad Port)

4, 7, 1, 3, 6 5

CPU Card Priority Card Type Slot Priority Maximum

Allowed

10 Non-RAID 3, 4, 6, 7, 1 5

Removing an expansion card

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion card holder.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU

card.

2. Press the expansion card latch and push the latch towards the back to open it.

3. Hold the expansion card by its edge, pull the card up to remove it from the expansion card

connector and the system.

4. Install the filler brackets by performing the following steps:

a. Align the slot on the filler bracket with the tab on the expansion card slot.

b. Press the expansion card latch till the filler bracket locks into place.

NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid in

proper cooling and airflow inside the system.

1. expansion card latch 2. expansion card connector

3. expansion card

Installing an expansion card

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the expansion card holder.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Unpack the expansion card and prepare it for installation.

For instructions, see the documentation accompanying the card.

2. Open the expansion card latch adjacent to the slot you want to install the expansion card.

3. If you are installing a new card, remove the filler bracket.

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must

be installed in empty expansion-card slots to maintain FCC certification of the system. The

brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside

the system.

4. Holding the card by its edges, position the card so that the card-edge connector aligns with the

expansion card connector.

5. Insert the card-edge connector firmly into the expansion card connector until the card is fully

seated.

6. Close the expansion card latch by pushing the latch up until the latch snaps into place.

7. Connect any cables to the expansion card.

8. Replace the expansion card holder.

Next steps

1. Install the expansion card holder.

2. Follow the procedure listed in After working inside your system.

GPU card holder (optional)

Removing the GPU card holder

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

Press the release tab and pull the GPU card holder out from the chassis.

Figure 31. Removing and installing the GPU card holder

1. release tab 2. GPU card holder

3. guide pin

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Installing the GPU card holder

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

Align the GPU card holder with the slots on the chassis and the guide pin, and push till it is firmly

seated.

Next steps

Follow the procedure listed in After working inside your system.

GPU cards (optional)

GPU card installation guidelines

Observe the following guidelines while installing a GPU card:

• Ensure that the GPU enablement kit is ready.

• Ensure that all GPU cards are of the same type or model.

• Each GPU card supports up to 6 GB of dedicated GDDR5 memory.

• A single processor configuration only supports up to two double or single width cards on slots 1 and

• A dual processor configuration supports up to four double or single width cards on slots 1, 3, 6, and 7.

• Both the processors must be installed to use slots 6 and 7.

• Two double-width GPU cards on a single processor configuration and four double width GPU cards

on a dual processor configuration do not support any other add-on cards.

• On a system with four double-width GPU cards, the hard-drive setting must be either onboard SATA

controller or S110.

• Four double-width 300 W GPU cards (Intel 3120A or Intel 7120A) on a dual processor configuration or

two double-width 300 W GPU cards (Intel 3120A or Intel 7120A) on a single processor configuration

cannot operate at an ambient temperature above 30 °C.

• The 3.5 inch x18 hard-drive system configuration supports two double-width 300 W GPU cards (Intel

3120A or Intel 7120A) on slots 3 and 6 on dual processor configuration, and one double-width 300 W

GPU card (Intel 3120A or Intel 7120A) on slot 3 on single processor configuration.

• Two single-width GPU cards on a single processor configuration and four single-width GPU cards on

a dual processor configuration do not support H730, H730P, and H830 PERC cards.

• A system with Express Flash configuration supports a maximum of two GPU cards.

• The GPU cards must be installed:

– On the x16 PCIe Generation 3 interfaces available on slots 1, 3, 6, and 7.

– On systems that support one 5.25-inch removable media storage devices.

– On systems with six fan configuration.

– On systems that have 1100 W and 1600 W power supply.

NOTE: When you have more than two GPU cards on your system, you will need two 1100 W

PSUs installed on your system.

Removing a GPU card

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

4. Remove the expansion card holder.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Disconnect the cables from the GPU card.

CAUTION: Do not use excessive force when removing the cables as it can damage the

connectors.

2. Open the two expansion card latches by pressing the latch and then pushing the latch toward the

rear.

3. Hold the card by its edge, pull the card up to remove it from the card connector and the system.

Figure 32. Removing and installing a GPU card

1. GPU card 2. SLI data connector

3. GPU card power connector 4. GPU card power connector

5. x16 connector 6. expansion card latch (2)

Next steps

1. Install the filler brackets by performing the following steps:

a. Align the slot on the filler bracket with the tab on the expansion card slot.

b. Press the expansion card latch till the filler bracket locks into place.

NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC

certification of the system. The brackets also keep dust and dirt out of the system and aid

in proper cooling and airflow inside the system.

2. Close the two expansion card latches by pushing the latch until the latch snaps into place.

3. Replace the expansion card holder.

4. Install the cooling shroud.

5. Follow the procedure listed in After working inside your system.

Installing a GPU card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud. For more information, see Removing the cooling shroud.

4. Remove the expansion card holder. For more information, see Removing the expansion card holder.

5. Open the two expansion card latches.

6. Remove the filler brackets. For more information, see Removing a GPU card

NOTE: Keep this bracket in case you need to remove the expansion card. Filler brackets must

be installed in empty expansion-card slots to maintain FCC certification of the system. The

brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside

the system.

Steps

1. Locate the x16 slot on the system board.

2. Insert the GPU card into the slot.

3. Connect the cables to the GPU card.

4. Close the two expansion card latches.

Next steps

1. Install the expansion card holder.

2. Install the cooling shroud.

3. Follow the procedure listed in After working inside your system.

Internal dual SD module

The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following

features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and

provides redundancy.

NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of

System Setup, the information is replicated from one SD card to another.

• Single card operation — single card operation is supported, but without redundancy.

Removing the internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the internal dual SD module on the system board.

2. If installed, remove the SD card(s).

3. Hold the plastic pull tab and pull the dual SD module out of the chassis.

Figure 33. Removing and installing the Internal Dual SD Module (IDSDM)

1. Internal Dual SD module 2. LED status indicator (2)

3. SD card (2) 4. SD card slot 2

5. SD card slot 1 6. IDSDM connector

The following table describes the IDSDM indicator codes.

Convention IDSDM indicator code Description

A Green Indicates that the card is online

B Flashing green Indicates rebuild or activity

Convention IDSDM indicator code Description

C Flashing amber Indicates card mismatch or that the card has

failed

D Amber Indicates that the card is offline, has failed, or is

write protected

E Not lit Indicates that the card is missing or is booting

Next steps

Follow the procedure listed in After working inside your system.

Installing the internal dual SD module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

Steps

1. Locate the IDSDM connector on the system board. To locate the IDSDM connector, see .

2. Align the connectors on the system board and the dual SD module.

3. Push the dual SD module until it is firmly seated on the system board.

Next steps

1. Install the SD card(s).

NOTE: Temporarily label each SD card with its corresponding slot before removal. Replace the

SD card(s) into the same slots.

2. Follow the procedure listed in .After working inside your system

Internal SD card

Removing an internal SD card

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

Next steps

Follow the procedure listed in After working inside your system.

Installing an internal SD card

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. If installed, remove the cooling shroud.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in the

System Setup.

Steps

1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and

insert the contact-pin end of the card into the slot.

NOTE: The slot is keyed to ensure correct insertion of the card.

2. Press the card into the card slot to lock it into place.

Next steps

1. If removed, replace the cooling shroud.

2. Follow the procedure listed in After working inside your system.

Processors

Removing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor

socket.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver handy.

3. If you are upgrading your system, download the latest system BIOS version from dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS using the Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. If installed, remove the cooling fan assembly.

6. If installed, remove the full-length PCIe card(s).

7. Remove the cooling shroud.

WARNING: The heat sink and processor are hot to the touch for some time after the system has

been powered down. Allow the heat sink and processor to cool before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

Steps

1. To remove the heat sink:

a. Loosen one of the screws that secure the heat sink to the system board.

Wait 30 seconds for the heat sink to loosen from the processor.

b. Remove the screw diagonally opposite the screw you first removed.

c. Repeat the procedure for the remaining two screws.

d. Remove the heat sink.

Figure 34. Removing and installing a processor

1. heat sink 2. captive screws (4)

3. processor socket 4. slots (4)

CAUTION: The processor is held in its socket under strong pressure. Be aware that the

release lever can spring up suddenly if not firmly grasped.

Figure 35. Processor shield

1. close first socket release lever 2. lock icon

3. processor 4. open first socket release lever

5. unlock icon

2. To remove the processor:

a. Release the open first socket-lever near the unlock icon by pushing the lever down and out

from under the tab.

b. Similarly, release the close first socket-release lever near the lock icon by pushing the lever

down and out from under the tab. Lift the lever 90 degrees upward.

c. Lower the open first socket-release lever to lift the processor shield.

100

Figure 36. Removing and installing a processor

1. close first socket-release lever 2. pin-1 indicator of processor

3. processor 4. slot (4)

5. processor shield 6. open first socket-release lever

7. socket 8. socket keys (4)

d. Hold the tab on the processor shield and lift the processor shield until the open first socket-

release lever lifts up.

CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to

bend the pins in the socket when removing the processor out of the socket.

e. Lift the processor out of the socket and leave the open first socket-release lever up.

NOTE: If you are permanently removing the processor, you must install a socket protective

cap in the vacant socket to protect the socket pins and keep the socket free of dust.

NOTE: After removing the processor, place it in an anti-static container for reuse, return, or

temporary storage. Do not touch the bottom of the processor. Touch only the side edges of

the processor.

Next steps

1. Replace the heat sink(s) and processor(s). See Installing a processor.

2. Follow the procedure listed in After working inside your system.

101

Installing a processor

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver handy.

3. If you are upgrading your system, download the latest system BIOS version from dell.com/support

and follow the instructions included in the compressed download file to install the update on your

system.

NOTE: You can update the system BIOS using the Lifecycle Controller.

4. Follow the procedure listed in Before working inside your system.

5. If installed, remove the cooling fan assembly.

6. If installed, remove the full-length PCIe card.

7. Remove the cooling shroud.

WARNING: The heat sink and processor are hot to the touch for some time after the system

has been powered down. Allow the heat sink and processor to cool before handling them.

CAUTION: Never remove the heat sink from a processor unless you intend to remove the

processor. The heat sink is necessary to maintain proper thermal conditions.

NOTE: If you are installing a single processor, it must be installed in socket CPU1.

Steps

1. Unpack the new processor.

If the processor has previously been used in a system, remove any remaining thermal grease from

the processor using a lint-free cloth.

2. Locate the processor socket.

3. If applicable, remove the socket protective cap.

4. Release the open first socket-release lever near the unlock icon by pushing the lever down and

out from under the tab.

5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down

and out from under the tab. Lift the lever 90 degrees upward.

6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.

7. To install the processor in the socket:

CAUTION: Positioning the processor incorrectly can permanently damage the system board

or the processor. Be careful not to bend the pins in the socket.

CAUTION: While removing or reinstalling the processor, wipe your hands of any

contaminants. Contaminants on the processor pins such as thermal grease or oil can damage

the processor.

a. Align the processor with the socket keys.

102

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

b. Align the pin-1 indicator of the processor with the triangle on the system board. .

c. Place the processor on the socket such that the slots on the processor align with the socket keys.

CAUTION: Do not use force to seat the processor. When the processor is positioned

correctly, it engages easily into the socket.

d. Close the processor shield.

e. Lower the close first socket-release lever near the lock icon and push it under the tab to lock

it.

f. Similarly, lower the open first socket-release lever near the unlock icon and push it under the

tab to lock it.

8. To install the heat sink:

a. If applicable, remove the existing thermal grease from the heat sink using a clean lint-free cloth.

b. Apply thermal grease on the top of the processor. Use the thermal-grease syringe included with

your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the

figure.

CAUTION: Applying too much thermal grease can result in excess grease coming in

contact with and contaminating the processor socket.

Figure 37. Applying thermal grease on the top of the processor

1. processor 2. thermal grease

3. thermal-grease syringe

103

NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after

you use it.

c. Place the heat sink onto the processor.

d. Tighten the four screws to secure the heat sink to the system board.

NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat

sink retention screws when installing the heat sink. To prevent over-tightening, tighten the

retention screw until resistance is felt, and stop once the screw is seated. The screw tension

should be no more than 6 in-lb (6.9 kg-cm).

Next steps

1. Install the cooling shroud.

2. If applicable, install the PCIe card.

3. If applicable, install the cooling fan assembly.

4. Follow the procedure listed in After working inside your system.

5. While booting, press <F2> to enter the System Setup and check that the processor information

matches the new system configuration.

6. Run the system diagnostics to verify that the new processor operates correctly.

Power supplies

Your system supports either:

• Two 495 W, 750 W, 1100 W, or 1600 W (Platinum) AC power supply modules or

• Two 750 W (Titanium) AC power supply modules or

• Two 1100 W DC power supply modules

NOTE: 495 W, 750 W, and 1100 W Platinum power supplies are nominally rated for 100 VAC to 240

VAC input.

750 W Titanium and 1600 W Platinum power supplies are nominally rated for 200 VAC to 240 VAC

input.

1100 W DC power supply is nominally rated for –(48-60) VDC input.

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or

2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to

the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of

the PSUs will be put into standby when system utilization is low in order to maximize efficiency.

CAUTION: If two power supplies are used, they must be of the same maximum output power.

NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP)

label on the back. Mixing PSUs from previous generations of servers can result in a power supply

mismatch condition or failure to power on.

NOTE: When you have more than two GPU cards on your system, you will need two 1100 W PSUs

installed on your system.

104

Hot Spare feature

Your system supports the Hot Spare feature that significantly reduces the power overhead associated

with power supply redundancy.

When the Hot Spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The

active PSU supports 100% of the load, thus operating at higher efficiency. The PSU in the sleep state

monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the

sleep state returns to an active output state.

If having both PSUs active is more efficient than having one PSU in a sleep state, the active PSU can also

activate a sleeping PSU.

The default PSU settings are as follows:

• If the load on the active PSU is more than 50%, then the redundant PSU is switched to the active state.

• If the load on the active PSU falls below 20%, then the redundant PSU is switched to the sleep state.

You can configure the Hot Spare feature by using the iDRAC settings. For more information on iDRAC

settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/home.

Removing an AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: The system requires one power supply for normal operation. On power-redundant

systems, remove and replace only one power supply at a time in a system that is powered on.

NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with

power supply removal. For information about the cable management arm, see the system’s rack

documentation.

Steps

1. Disconnect the power cable from the power source and from the power supply unit you intend to

remove and remove the cables from the strap.

2. Press the release latch and slide the power supply unit out of the chassis.

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Figure 38. Removing and installing an AC power supply unit

1. release latch 2. power supply unit cable connector

3. power supply unit 4. connector

5. power supply unit handle

Installing an AC power supply unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Verify that the power supply unit being installed is of the same type and has the same maximum

output power as the existing power supply unit.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

2. If installed, remove the power supply unit blank.

3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the

release latch snaps into place.

NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable

management arm, see the system’s rack documentation.

4. Connect the power cable to the power supply unit and plug the cable into a power outlet.

CAUTION: When connecting the power cable, secure the cable with the strap.

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NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15

seconds for the system to recognize the power supply unit and determine its status. The power

supply redundancy may not occur until discovery is complete. Wait until the new power supply

unit is discovered and enabled before you remove the other power supply unit. The power-

supply unit status indicator turns green to signify that the power supply unit is functioning

properly.

Wiring instructions for a DC power supply unit

Your system supports up to two –(48–60) V DC power supplies (when available).

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must

perform all connections to DC power and to safety grounds. Do not attempt connecting to DC

power or installing grounds yourself. All electrical wiring must comply with applicable local or

national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire

Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1

wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt

current rating.

CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated

from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V

DC source is efficiently secured to earth (ground).

NOTE: A readily accessible disconnect device that is suitably approved and rated shall be

incorporated in the field wiring.

Input requirements

• Supply voltage: –(48–60) V DC

• Current consumption: 32 A (maximum)

Kit contents

• Dell part number 6RYJ9 terminal block or equivalent (1)

• #6-32 nut equipped with lock washer (1)

Required tools

Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper

wire

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding)

Required wires

• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]

• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)

• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety

ground)

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Assembling and connecting the safety ground wire

Prerequisites

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must

perform all connections to DC power and to safety grounds. Do not attempt connecting to DC

power or installing grounds yourself. All electrical wiring must comply with applicable local or

national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

Steps

1. Strip the insulation from the end of the green/yellow wire, exposing approximately 4.5 mm (0.175

inch) of copper wire.

2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue

terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green/yellow wire (safety ground wire).

3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut

equipped with a locking washer.

Figure 39. Assembling and connecting the safety ground wire

1. #6-32 nut 2. spring washer

3. locking washer 4. safety ground wire

5. grounding post

Assembling the DC input power wires

Prerequisites

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must

perform all connections to DC power and to safety grounds. Do not attempt connecting to DC

power or installing grounds yourself. All electrical wiring must comply with applicable local or

national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

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Steps

1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch)

of copper wire.

WARNING: Reversing polarity when connecting DC power wires can permanently damage

the power supply or the system.

2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the

mating connector using a #2 Phillips screwdriver.

WARNING: To protect the power supply from electrostatic discharge, the captive screws

must be covered with the rubber cap before inserting the mating connector into the power

supply.

3. Rotate the rubber cap clockwise to fix it over the captive screws.

4. Insert the mating connector into the power supply.

Figure 40. Assembling the DC input power wires

1. wire RTN 2. DC power connector

3. captive screws (2) 4. rubber cap

5. DC power socket 6. wire –48 V

Removing a DC power supply unit

Prerequisites

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must

perform all connections to DC power and to safety grounds. Do not attempt connecting to DC

power or installing grounds yourself. All electrical wiring must comply with applicable local or

national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

CAUTION: The system requires one power supply for normal operation. On power-redundant

systems, remove and replace only one power supply at a time in a system that is powered on.

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NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with

power supply removal. For information about the cable management arm, see the system’s rack

documentation.

Steps

1. Disconnect the power wires from the power source and the connector from the power supply you

intend to remove.

2. Disconnect the safety ground wire.

3. Press the release latch and slide the power supply out of the chassis.

Figure 41. Removing and installing a DC power supply

1. release latch 2. power supply status indicator

3. power supply 4. connector

5. power supply handle

Installing a DC power supply unit

Prerequisites

WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must

perform all connections to DC power and to safety grounds. Do not attempt connecting to DC

power or installing grounds yourself. All electrical wiring must comply with applicable local or

national codes and practices. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow all safety instructions that came with the product.

Steps

1. Verify that both the power supplies are of the same type and have the same maximum output power.

NOTE: The maximum output power (shown in watts) is listed on the PSU label.

2. If installed, remove the power supply blank.

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3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the

release latch snaps into place.

NOTE: If you unlatched the cable management arm, relatch it. For information about the cable

management arm, see the system’s rack documentation.

4. Connect the safety ground wire.

5. Install the DC power connector in the power supply unit.

CAUTION: When connecting the power wires, secure the wires with the strap to the power

supply handle.

6. Connect the wires to a DC power source.

NOTE: When installing, hot-swapping, or hot-adding a new power supply, wait for 15 seconds

for the system to recognize the power supply and determine its status. The power-supply

status indicator turns green to signify that the power supply is functioning properly.

Removing the power supply unit blank

If you are installing a second power supply unit, remove the power supply unit blank in the bay by

pulling the blank outward.

CAUTION: To ensure proper system cooling, the power supply blank must be installed in the

second power supply bay in a non-redundant configuration. Remove the power supply blank

only if you are installing a second power supply.

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Figure 42. Removing and installing the power supply blank

1. power supply blank 2. power supply bay

Installing the power supply unit blank

Install the power supply unit blank only in the second power supply unit bay.

To install the power supply unit blank, align the blank with the power supply unit bay and push it into

the chassis until it clicks into place.

System battery

Replacing the system battery

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove the cooling shroud.

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the

battery only with the same or equivalent type recommended by the manufacturer. For more

information, see the safety information that shipped with your system.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

112

Steps

1. Locate the battery socket. For more information, see System Board Connectors.

CAUTION: To avoid damage to the battery connector, you must firmly support the connector

while installing or removing a battery.

2. To remove the battery, press firmly on the edge of the positive side of the battery in the direction of

the arrow as shown in the illustration below.

The battery ejects from the socket.

Figure 43. Removing and installing the system battery

1. positive side of battery 2. socket

3. To install a new system battery, hold the battery with the positive side facing up and slide it under the

securing tabs.

4. Press the battery into the connector until it snaps into place.

Next steps

1. Install the cooling shroud.

2. Follow the procedure listed in After working inside your system.

3. While booting your system, press <F2> to enter the System Setup and ensure the battery is operating

properly.

4. Enter the correct time and date in the System Setup Time and Date fields.

5. Exit the System Setup.

Hard-drive backplane

Depending on your configuration, your system supports one of the following:

• 3.5 inch x8 SAS/SATA backplane

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• 3.5 inch x18 SAS/SATA backplane

• 2.5 inch x4 Dell PowerEdge Express Flash (PCIe SSD) backplane

• 2.5 inch x16 SAS/SATA backplane

• 2.5 inch x32 SAS/SATA backplane

Depending on your configuration, your system supports one of the following backplane combinations:

• 3.5 inch x8 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane

• 2.5 inch x16 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane

• 2.5 inch x16 SAS/SATA backplane for hard-drives in the hard-drive bay and 2.5 inch x16 SAS/SATA

backplane for hard-drives in a flex bay.

Removing the hard-drive backplane

Prerequisites

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove all hard drives.

4. Remove the cooling shroud.

5. If applicable, remove the cooling-fan assembly.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives

from the system before removing the backplane.

CAUTION: You must note the number of each hard drive and temporarily label them before

removal so that you can replace them in the same locations.

Steps

1. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane.

2. Pull the release pin or the release tab and pull the backplane up and out from the system.

NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, press the release tab to

unlock the hard-drive backplane and release it from the hard-drive bay.

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Figure 44. Removing and installing the PCIe SSD hard-drive backplane

1. release tab 2. PCIe SSD hard-drive backplane

3. hard-drive connector 4. PCIe cable

5. power cable 6. signal cable

7. power connector on backplane 8. PCIe cable connector on backplane

9. signal cable connector on backplane

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Figure 45. Removing and installing a 3.5 inch (x8) SAS/SATA backplane

1. backplane power connector 2. backplane power cable

3. release pin 4. signal cable

5. x8 backplane 6. SAS cable

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Figure 46. Cabling—3.5 inch (x8) SAS/SATA backplane

1. power connector on backplane 2. SAS A connector on backplane

3. SAS A connector on system board 4. power connector on PDB

5. signal connector on system board 6. signal connector on backplane

117

Figure 47. Removing and installing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card

1. SAS cable 2. x8 backplane

3. power connector 4. power cable

5. release pin 6. signal cable

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Figure 48. Cabling—3.5 inch (x8) SAS/SATA backplane with a single PERC card

1. power connector on backplane 2. SAS A connector on backplane

3. SAS B connector on PERC card 4. SAS A connector on PERC card

5. power connector on PDB 6. signal connector on system board

7. signal connector on backplane 8. SAS B connector on backplane

119

Figure 49. Removing and installing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane

1. x8 backplane power cable 2. power connector on x8 backplane

3. release pin 4. SAS cable on x8 backplane

5. signal cable on x8 backplane 6. PCIe cable on PCIe SSD backplane

7. power cable on PCIe SSD backplane 8. signal cable on PCIe SSD backplane

9. power connector on PCIe SSD backplane 10. PCIe cable connector on PCIe SSD

backplane

11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

13. x8 backplane

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Figure 50. Cabling—3.5 Inch (x8) plus 2.5 inch (x4) SAS/SATA backplane

1. PCIe B connector on PCIe SSD backplane

2. PCIe D connector on PCIe SSD backplane

3. SAS B cable from 3.5 inch backplane on PERC card

4. SAS A cable from 3.5 inch backplane on PERC card

5. PCIe A cable from PCIe SSD backplane to PCIe extender card

6. PCIe C cable from PCIe SSD backplane to PCIe extender card

7. PCIe B cable from PCIe SSD backplane to PCIe extender card

8. PCIe D cable from PCIe SSD backplane to PCIe extender card

9. PCIe SSD backplane power connector on PDB

10. PCIe SSD backplane signal connector on system board

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11. x8 backplane signal connector on system board

12. x8 backplane power cable

13. x8 backplane signal cable

14. SAS B cable on x8 backplane

15. SAS A cable on x8 backplane

16. x8 backplane power cable

17. power connector on PCIe SSD backplane

18. PCIe SSD backplane signal cable

19. PCIe C cable on PCIe SSD backplane

20. PCIe A cable on PCIe SSD backplane

Figure 51. Removing and installing a 3.5 inch (x18) SAS/SATA backplane

1. signal cable 2. release pin

3. power cable 4. power connector

5. SAS cable 6. x18 backplane

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Figure 52. Cabling—3.5 inch (x18) SAS/SATA backplane

1. signal connector on backplane

2. SAS A connector on PERC card

3. SAS B connector on PERC card

4. power connector on PDB

5. signal connector on system board

6. SAS B connector on backplane

7. SAS A connector on backplane

8. power connector on backplane

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Figure 53. Removing and installing 2.5 inch (x16) SAS/SATA backplane

1. x16 backplane 2. release pin

3. signal cable 4. power cable

5. power connector 6. SAS cable

124

Figure 54. Cabling—2.5 inch (x16) SAS/SATA backplane

1. SAS A connector on PERC 2. SAS B connector on PERC

3. power connector on PDB 4. signal connector on system board

5. SAS B connector on backplane 6. SAS A connector on backplane

7. power connector on backplane 8. signal connector on backplane

125

Figure 55. Removing and installing 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane

1. release pin 2. signal cable to x16 backplane

3. power cable to x16 backplane 4. power connector on x16 backplane

5. SAS cable to x16 backplane 6. SAS cable to PCIe SSD backplane

7. power cable to PCIe SSD backplane 8. signal cable to PCIe SSD backplane

9. power connector on PCIe SSD backplane 10. SAS connector on PCIe SSD backplane

11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

13. x16 backplane

126

Figure 56. Cabling—2.5 inch (x16) plus 2.5 inch (x4) SAS/SATA backplane

1. PCIe B cable on PCIe SSD backplane 2. PCIe D cable on PCIe SSD backplane

3. SAS B connector on PERC 4. SAS A connector on PERC

5. PCIe B cable PCIe bridge card 6. PCIe D cable on PCIe bridge card

7. PCIe A cable on PCIe bridge card 8. PCIe C cable on PCIe bridge card

9. PCIe SSD backplane power connector on

PDB 10. PCIe SSD backplane signal connector

on system board

11. x16 backplane signal connector on

system board 12. x16 backplane power connector on

PDB

13. SAS A connector on x16 backplane 14. SAS B connector on x16 backplane

15. power connector on x16 backplane 16. signal connector on x16 backplane

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17. signal connector on PCIe SSD backplane 18. power connector on PCIe SSD

backplane

19. PCIe C cable on PCIe SSD backplane 20. PCIe A cable on PCIe SSD backplane

Figure 57. Removing and installing 2.5 inch (x32) SAS/SATA backplane with two PERC cards

1. signal cable to backplane 2 2. release pin

3. power cable to backplane 2 4. SAS cable to backplane 2

5. signal cable to backplane 1 6. power cable to backplane 1

7. SAS cable to backplane 1 8. power connector on backplane 1

9. x16 backplane 1 10. x16 backplane 2

11. power connector on backplane 2

128

Figure 58. Cabling—2.5 inch (x32) SAS/SATA backplane with two PERC cards

1. SAS A connector on 1st PERC 2. SAS B connector on 1st PERC

3. SAS B connector on 2nd PERC 4. SAS A connector on 2nd PERC

5. backplane 2 power connector on PDB 6. backplane 1 power connector on PDB

7. signal cable from backplane 1 on system

board 8. signal cable from backplane 2 on

system board

9. SAS A connector on backplane 1 10. SAS B connector on backplane 1

11. power connector on backplane 1 12. signal connector on backplane 1

13. power connector on backplane 2 14. SAS B connector on backplane 2

15. SAS A connector on backplane 2 16. signal connector on backplane 2

129

Figure 59. Removing and installing 2.5 inch (x32) SAS/SATA backplane with a single PERC card

1. signal cable to backplane 2 2. release pin

3. power cable to backplane 2 4. SAS cable to backplane 2

5. signal cable to backplane 1 6. power cable to backplane 1

7. SAS cable to backplane 1 8. power connector on backplane 1

9. x16 backplane 1 10. SAS connector on backplane 2

11. x16 backplane 2 12. power connector on backplane 2

130

Figure 60. Cabling—2.5 inch (x32) SAS/SATA backplane with a single PERC card

1. signal connector on backplane 2 2. SAS B connector on backplane 2

3. SAS A connector on backplane 2 4. SAS B connector on PERC

5. SAS A connector on PERC 6. backplane 2 power connector on PDB

7. backplane 1 power connector on PDB 8. backplane 2 signal connector on system

board

9. backplane 1 signal connector on system

board 10. SAS A connector on backplane 1

11. SAS B connector on backplane 1 12. power connector on backplane 1

13. signal connector on backplane 1 14. power connector on backplane 2

15. SAS B1 connector on backplane 2 16. SAS A1 connector on backplane 2

131

Installing the hard-drive backplane

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

3. Remove all the hard drives. For more information, see Removing a hot-swap hard drive

4. If applicable, remove the cooling-fan assembly. For more information, see Removing the cooling-

fan assembly (optional)

5. Remove the cooling shroud. For more information, see Removing the cooling shroud.

Steps

1. Use the hooks at the base of the chassis as guides to align the hard-drive backplane.

2. Lower the hard-drive backplane into the chassis to secure the hard-drive backplane into place.

NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, lower the hard-drive

backplane into the chassis until the release tab snaps into place.

3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane. See the cabling

instructions provided in this document.

Next steps

1. If applicable, install the cooling-fan assembly. For more information, see Installing the cooling-fan

assembly (optional).

2. Install the cooling shroud. For more information, see Installing the cooling shroud.

3. Install the hard drives in their original locations.

4. Follow the procedure listed in After working inside your system.

SD vFlash media card

A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It

provides persistent on-demand local storage and a custom deployment environment that allows

automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,

see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals.

Replacing an SD vFlash media card

1. Locate the SD vFlash media slot on the system.

2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the

card slot.

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Figure 61. Removing and installing the SD vFlash media card

1. SD vFlash media card 2. SD vFlash media card slot

3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD

vFlash media card into the card slot on the module.

NOTE: The slot is keyed to ensure correct insertion of the card.

4. Press the card inward to lock it into the slot.

Control panel assembly

Removing the control panel assembly

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. If applicable, remove the cooling fan assembly.

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Remove the screw securing the control panel to the chassis.

2. Disconnect the control panel cable and the control panel USB cable from the system board.

CAUTION: Do not use excessive force when removing the control panel cables as it can

damage the connectors.

3. Slide the control panel out of the chassis.

4. Disconnect the cables from the control panel.

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Figure 62. Removing and installing the control panel assembly

1. control panel 2. control panel cable

3. control panel USB cable 4. screw

NOTE: Follow the same steps to remove the control panel in the rack-mode configuration.

5. Locate and press the tabs on the information tag.

6. Push the information tag out of the slot to remove it from the control panel.

NOTE: Retain the information tag to replace it in the new control panel.

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Figure 63. Removing and installing the information tag

1. information tag 2. tab

3. slot

Installing the control panel assembly

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Replace the blank information tag in the new control panel with the information tag retained from

the old control panel.

NOTE: Information tag lists system information such as Service Tag, NIC, MAC address, and so

on.

2. To install the information tag, push the information tag into the control-panel slot.

3. Connect the control panel cable and the control panel USB cable to the control panel module.

4. Align and insert the control panel into the control panel slot in the chassis.

5. Secure the control panel to the chassis using the screw.

6. Connect the control panel cable and the control panel USB cable to the system board.

Next steps

1. If applicable, install the cooling fan assembly.

2. Follow the procedure listed in After working inside your system.

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System board

The system board has the connectors for your system components and also contains the integrated

components.

Removing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may

be prompted to create a recovery key during program or System Setup. Be sure to create and

safely store this recovery key. If you replace this system board, you must supply the recovery key

when you restart your system or program before you can access the encrypted data on your hard

drives.

CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. Once the

TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any

attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it

cannot be re-installed or installed on another motherboard.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

4. Remove the following:

a. PCIe card holder

b. cooling shroud

c. cooling-fan assembly, if applicable

d. integrated storage controller card

e. internal dual SD module

f. internal USB key (if installed)

g. heat sink(s)

h. processors(s)

CAUTION: To prevent damage to the processor pins when replacing a faulty system

board, ensure that you cover the processor socket with the processor protective cap.

i. memory modules

Steps

1. Disconnect all cables from the system board.

CAUTION: Take care not to damage the system identification button while removing the

system board from the chassis.

2. Hold the post, pull the blue release pin, and slide the system board toward the front of the system.

136

3. Holding the post, incline the system board at an angle, and lift the system board out of the chassis.

CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

Figure 64. Removing the system board

1. post 2. system board

3. release pin

Installing the system board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

137

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

Steps

1. Unpack the new system board assembly.

CAUTION: Do not lift the system board by holding a memory module, processor, or other

components.

2. Hold the post, incline the system board, and lower the system board into the chassis.

3. Push the system board toward the back of the chassis such that the ports on the system board align

with the corresponding slots on the chassis.

Next steps

1. Install the Trusted Platform Module (TPM). For information on how to install TPM, see Installing the

Trusted Platform Module . For information on TPM, see Trusted Platform Module.

2. Install the following:

a. processors(s) and heat sink(s)

b. internal USB key (if installed)

c. internal dual SD module

d. integrated storage controller card

e. cooling-fan assembly, if applicable

f. cooling shroud

g. PCIe card holder

3. Reconnect all cables to the system board.

NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured

using the cable securing bracket.

4. Follow the procedure listed in After working inside your system.

5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell

Remote Access Controller User's Guide at dell.com/esmmanuals.

6. Ensure that you:

a. Use the Easy Restore feature to restore the service tag. For more information, see Easy Restore.

b. If the service tag is not backed up in the backup flash device, enter the system service tag

manually. For more information, see Entering the system Service Tag using System Setup.

c. Update the BIOS and iDRAC versions.

d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM

for BitLocker users or Re-enabling the TPM for Intel TXT users.

Entering the system Service Tag using System Setup

If you know the system Service Tag, use System Setup menu to enter the Service Tag.

About this task

NOTE: This procedure should be followed if Easy Restore fails to populate the service tag.

Steps

1. Turn on the system.

2. Press <F2> to enter System Setup.

3. Click Service Tag Settings.

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4. Enter the Service Tag.

NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you

enter the correct Service Tag. Once the Service Tag is entered, it cannot be updated or

changed.

5. Click Ok.

6. Import your new or existing iDRAC Enterprise license.

For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/

esmmanuals.

Restoring the Service Tag using the Easy Restore feature

Use the Easy Restore feature if you do not know the Service Tag of your system. The Easy Restore feature

allows you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration

data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS

detects a new system board and the Service Tag in the backup flash device, BIOS prompts the user to

restore the backup information.

1. Turn on the system.

If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS

displays the Service Tag, the status of the license, and the UEFI Diagnostics version.

2. Perform one of the following steps:

• Press Y to restore the Service Tag, license, and diagnostics information.

• Press N to navigate to the Lifecycle Controller based restore options.

• Press <F10> to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.

3. Perform one of the following steps:

• Press Y to restore the system configuration data.

• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Trusted Platform Module

The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords,

and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive

encryption feature in Windows Server.

CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.

Once the TPM is installed, it is cryptographically bound to that specific system board. Any

attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-

installed or installed on another system board.

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Installing the Trusted Platform Module

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Locate the TPM connector on the system board.

2. Align the edge connectors on the TPM with the slot on the TPM connector.

3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system

board.

4. Press the plastic bolt until the bolt snaps into place.

Figure 65. Installing the TPM

1. TPM 2. TPM connector

3. slot on the TPM connector 4. plastic bolt

5. slot on the system board

Re-enabling the TPM for BitLocker users

Initialize the TPM.

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For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/

cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Re-enabling the TPM for TXT users

1. While booting your system, press <F2> to enter System Setup.

2. In the System Setup Main Menu, click System BIOS → System Security Settings.

3. In the TPM Security option, select On with Pre-boot Measurements.

4. In the TPM Command option, select Activate.

5. Save the settings.

6. Restart your system.

7. Enter System Setup again.

8. In the System Setup Main Menu, click System BIOS → System Security Settings.

9. In the Intel TXT option, select On.

Power interposer board and power distribution board

Removing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the power interposer board (PIB), you must remove the

power supply module(s) from the system before removing the power interposer board or

power distribution board (PDB).

3. Remove the power supply module(s) from the back of the chassis.

4. Remove the PCIe card holders.

5. Remove the cooling shroud.

6. If applicable, remove the cooling fan assembly.

7. Disconnect the power cables to the system board and the hard-drive backplane.

8. Remove the system board. For more information, see Removing the system board.

Steps

1. Pull the release pin and detach the PIB from the PDB.

2. Slide and lift the PIB up until the grooves on the PIB disengage from the pins on the chassis.

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Figure 66. Removing and installing the power interposer board

1. power interposer board 2. release pin

3. power distribution board

Removing the power distribution board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Follow the procedure listed in Before working inside your system.

CAUTION: To prevent damage to the power interposer board (PIB), you must remove the

power supply module(s) from the system before removing the power interposer board or

power distribution board (PDB).

4. Remove the power supply module(s) from the back of the chassis.

5. Remove the PCIe card holders.

6. Remove the cooling shroud.

7. If applicable, remove the cooling fan assembly.

8. Disconnect the power cables to the system board and the hard-drive backplane.

9. Remove the system board. For more information, see Removing the system board.

10. Remove the power interposer board.

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Steps

1. Disconnect the power cables from the power distribution board (PDB).

2. Remove the six screws securing the PDB to the chassis.

3. Lift the PDB up and out of the chassis.

Figure 67. Removing and installing the power distribution board

1. power distribution board 2. screws (6)

Installing the power distribution board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the screw holes on the power distribution board (PDB) with the holes on the chassis.

2. Secure the PDB on to the chassis using the six screws.

3. Connect the power cables to the PDB.

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Next steps

1. Install the power interposer board.

2. Install the system board. For more information, see Installing the system board.

3. Connect the power cables to the system board and the hard-drive backplane.

4. If applicable, install the cooling fan assembly.

5. Install the cooling shroud.

6. Install the PCIe card holders.

7. Install the power supply module(s) in their original locations.

8. Follow the procedure listed in After working inside your system.

Installing the power interposer board

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that you read the Safety instructions.

Steps

1. Install the power distribution board (PDB).

2. Align the power interposer board (PIB) connector with the connector on the PDB.

3. Keeping the grooves on the PIB aligned with the pins on the chassis, connect the PIB to the

connector on the PDB.

Next steps

1. Install the system board. For more information, see Installing the system board.

2. Connect the power cables to the system board and the hard-drive backplane.

3. If applicable, install the cooling fan assembly.

4. Install the cooling shroud.

5. Install the PCIe card holders.

6. Install the power supply module(s) in their original locations.

7. Follow the procedure listed in After working inside your system.

System top cover

Do not remove the system top cover unless you are converting the system from tower to rack mode.

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Removing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

4. Remove the system cover.

Steps

1. Remove the screws that secure the top cover to the chassis.

2. Slide the cover toward the front of the system and lift it from the system.

Figure 68. Removing the installing the system top cover

1. system top cover 2. screws (3)

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Installing the system top cover

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

Steps

1. Align the tabs on the top cover with the notches inside the system left side cover.

2. Insert the tabs on the top cover inside the system left cover.

3. Slide the cover toward the back of the system until the screw holes on the cover aligns with the slots

on the chassis.

4. Secure the cover onto the chassis using the screws.

Next steps

1. Close the system.

2. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

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Converting the system from tower mode

to rack mode

Your system can be converted from the tower mode to the rack mode.

To convert your system from the tower mode to the rack mode, you require the tower to rack

conversion kit, which contains the following items:

• Rack ears (left and right) with three screws each

• VGA module

• Rack slide cover

• Mylar cover

• A pair of rails (optional)

Safety instructions

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only

customers certified by Dell for tower to rack conversion can convert a tower system into a rack

system.

NOTE: For specific caution statements and procedures, see the rack installation documentation for

your system at dell.com/poweredgemanuals. For complete safety and regulatory information, see

the safety instructions that shipped with your system.

Observe the following precautions for stability and safety of the system in rack mode:

• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install

stabilizers can allow the rack to tip over.

• Always load from the bottom up, and load the heaviest items first.

• Do not overload the AC power supply branch circuit that provides power to the rack.

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Preparing a system for conversion from tower mode to

rack mode

Prerequisites

1. Ensure that you read the Safety instructions.

2. Keep the #2 Phillips screwdriver ready.

3. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet and peripherals.

4. Lay the system on a flat, stable surface.

5. If installed, remove the system feet or caster wheels. For more information, see Removing the

system feet or Removing caster wheels.

6. Remove the system cover.

Steps

1. Remove the system top cover. For more information, see Removing the system top cover.

2. Remove the control-panel assembly. For more information, see Removing the control panel

assembly.

3. Install the rack slide cover by performing the following steps:

a. Slide the rack slide cover between the system's side cover and the chassis.

b. Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks

with the tabs extending from the chassis.

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Figure 69. Removing and installing the rack slide cover

1. rack slide cover 2. system chassis

4. Install the control panel assembly. For more information, see Installing the control panel assembly.

5. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in

the tower mode. See the following figure for more information.

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Figure 70. Attaching the mylar cover

1. marking on chassis 2. mylar cover

6. Install the system cover.

7. Install the rack ears by performing the following steps:

a. Align the three screw holes on the rack ears with the screw holes on the top and the bottom of

system.

b. Install the three screws using a #2 Phillips screwdriver.

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Figure 71. Removing and installing the rack ears

1. system in rack mode 2. rack ear (2)

3. screw (6)

8. Install the system in the rack. For more information, see the system's Rack Installation Guide.

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Troubleshooting your system

Safety first—for you and your system

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Troubleshooting system startup failure

If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot

Manager, the system stops responding. You must boot to the same boot mode in which you installed the

operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections

Ensure that all external cables are securely attached to the external connectors on your system before

troubleshooting any external devices.

Troubleshooting the video subsystem

1. Check the power connections to the monitor.

2. Check the video interface cabling from the system to the monitor.

3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

If the tests fail, see Getting Help.

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Troubleshooting a USB device

About this task

Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7.

Steps

1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.

2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning

USB ports are enabled.

NOTE: Older operating systems may not support USB 3.0.

4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.

5. In iDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or

Standard OS Use.

6. If the problem is not resolved, replace the keyboard and/or mouse with a working keyboard or

mouse.

If the problem is not resolved, proceed to the next step to troubleshoot other USB devices attached

to the system.

7. Turn off all attached USB devices, and disconnect them from the system.

8. Restart the system.

9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the

Integrated Devices screen.

10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.

If your keyboard is not functioning, you can use remote access to enable or disable the USB options.

11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings.

12. In the IDRAC Settings Utility, ensure USB Management Port Mode is configured as Automatic or

Standard OS Use.

13. Reconnect and power on each USB device one at a time.

14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known

good cable, and turn on the device.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting iDRAC Direct (USB XML configuration)

For information on USB storage device and server configuration, see the Integrated Dell Remote Access

Controller User's Guide at dell.com/esmanuals.

Steps

1. Ensure your USB storage device is connect to the front USB Management Port, identified by

icon.

2. Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one

partition.

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3. Verify that the USB storage device is configured correctly. For more information on configuring the

USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/

esmanuals.

4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

iDRAC Direct Only.

5. Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only

when the server has default credential settings.

6. Remove and re-insert the USB storage device.

7. If import operation does not work, try with a different USB storage device.

Next steps

If all troubleshooting fails, see Getting help.

Troubleshooting iDRAC Direct (laptop connection)

For information on USB laptop connection and server configuration, see the Integrated Dell Remote

Access Controller User's Guide at dell.com/esmanuals.

Steps

1. Make sure your laptop is connected to the front USB Management Port, identified by icon with

a USB Type A/A cable.

2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or

iDRAC Direct Only.

3. If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device

driver is installed.

4. If the driver is installed, ensure you are not connected to any network through WiFi or cabled

ethernet as iDRAC Direct uses a non-routable address.

Next steps

If all troubleshooting fails, see Getting help.

Troubleshooting a serial I/O device

Steps

1. Turn off the system and any peripheral devices connected to the serial port.

2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.

If the problem is resolved, replace the interface cable with a known good cable.

3. Turn off the system and the serial device, and swap the serial device with a comparable device.

4. Turn on the system and the serial device.

Next steps

If the problem persists, see Getting Help.

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Troubleshooting a NIC

Steps

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics for available

diagnostic tests.

2. Restart the system and check for any system messages pertaining to the NIC controller.

3. Check the appropriate indicator on the NIC connector:

• If the link indicator does not light, check all cable connections.

• If the activity indicator does not light, the network driver files might be damaged or missing.

Remove and reinstall the drivers if applicable. For more information, see the NIC documentation.

• If applicable, change the autonegotiation setting.

• Use another connector on the switch or hub.

4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,

see the NIC documentation.

5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.

6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission

speed and duplex. For more information, see the documentation for each network device.

7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps

If all troubleshooting fails, see Getting Help.

Troubleshooting a wet system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Remove the following components from the system:

• hard drives

• hard-drive backplane

• USB memory key

• hard-drive tray

• cooling shroud

• expansion-card risers (if present)

• expansion cards

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• power supply unit(s)

• cooling-fan assembly (if present)

• cooling fans

• processor(s) and heat sink(s)

• memory modules

4. Let the system dry thoroughly for at least 24 hours.

5. Reinstall the components you removed in step 3.

6. Install the system cover.

7. Turn on the system and attached peripherals.

If the system does not start properly, see Getting Help.

8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you

removed.

9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If the tests fail, see Getting Help.

Troubleshooting a damaged system

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2. Remove the system cover.

3. Ensure that the following components are properly installed:

• Cooling shroud

• Expansion-card risers (if present)

• Expansion cards

• Power supply(s)

• Cooling-fan assembly (if present)

• Cooling fans

• Processor(s) and heat sink(s)

• Memory modules

• Hard-drive carriers

• Hard-drive backplane

4. Ensure that all cables are properly connected.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

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Next steps

If the tests fail, see Getting Help.

Troubleshooting the system battery

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may

lose its system configuration information. This situation is caused by a defective battery.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems

to operate normally except for the time set in System Setup, the problem may be caused by a

software rather than by a defective battery.

Steps

1. Re-enter the time and date in System Setup.

2. Turn off the system, and disconnect it from the electrical outlet for at least one hour.

3. Reconnect the system to the electrical outlet, and turn on the system.

4. Enter System Setup.

If the date and time are not correct in System Setup, check the System Error Log (SEL) for system

battery messages.

Next steps

If the problem persists, see Getting Help.

Troubleshooting power supply units

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Troubleshooting power source problems

1. Press the power button to ensure that your system is turned on. If the power indicator does not light

up when the power button is pressed, press the power button firmly.

2. Plug in another working device to ensure that the system board is not faulty.

3. Ensure that no loose connections exist.

For example, loose power cables.

4. Ensure that the power source meets applicable standards.

5. Ensure that there are no short circuits.

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6. Have a qualified electrician check the line voltage to ensure that it meets the required specifications.

Power supply unit problems

1. Ensure that no loose connections exist.

For example, loose power cables.

2. Ensure that the power supply handle/LED indicates that the power supply is working properly.

3. If you have recently upgraded your system, ensure that the power supply unit has enough power to

support the new system.

4. If you have a redundant power supply configuration, ensure that both the power supply units are of

the same type and wattage.

If the LED You may have to upgrade to a higher wattage power supply unit.

5. Ensure that you use only power supply units with the Extended Power Performance (EPP) label on

the back.

6. Reseat the power supply unit.

NOTE: After installing a power supply unit, allow several seconds for the system to recognize

the power supply unit and determine if it is working properly.

If the problem persists, see Getting Help.

Troubleshooting cooling problems

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Ensure that the following conditions exist:

• System cover, cooling shroud, EMI filler panel, or back-filler bracket is not removed.

• Ambient temperature is not too high.

• External airflow is not obstructed.

• A cooling fan is not removed or has not failed.

• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC Web GUI:

1. Click Hardware → Fans → Setup.

2. From the Fan Speed Offset drop-down list, select the cooling level needed or set the minimum fan

speed to a custom value.

From F2 System Setup

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum

fan speed.

From RACADM commands

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1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access Controller User's Guide at dell.com/

esmmanuals.

Troubleshooting cooling fans

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s

management software, allowing you to easily identify and replace the proper fan by noting the fan

numbers on the cooling fan assembly.

Steps

1. Remove the system cover.

2. Reseat the fan or the fan's power cable.

3. Install the system cover.

4. Restart your system.,

Next steps

If the problem persists, see Getting Help.

Troubleshooting system memory

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. If the system is operational, run the appropriate diagnostic test. See Using system diagnostics for

available diagnostic tests.

If diagnostics indicate a fault, follow the corrective actions provided by the diagnostic program.

2. If the system is not operational, turn off the system and attached peripherals, and unplug the system

from the power source. Wait at least 10 seconds, and then reconnect the system to the power

source.

3. Turn on the system and attached peripherals, and note the messages on the screen.

If an error message is displayed indicating a fault with a specific memory module, go to step 12.

4. Enter System Setup, and check the system memory setting. Make any changes to the memory

settings, if needed.

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If the memory settings match the installed memory but the problem still persists, go to step 12.

5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

6. Remove the system cover.

7. Check the memory channels and ensure that they are populated correctly.

NOTE: See the system event log or system messages for the location of the failed memory

module. Reinstall the memory device.

8. Reseat the memory modules in their sockets.

9. Install the system.

10. Enter System Setup and check the system memory setting.

If the problem is not resolved, proceed with the next step.

11. Remove the system cover.

12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace

the module with a known good memory module.

13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first

DIMM socket with a module of the same type and capacity.

If an error message is displayed on the screen, this may indicate a problem with the installed DIMM

type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to

resolve the problem.

14. Install the system cover.

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the

front of the system.

16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps

If the problem persists after all memory modules have been checked, see Getting Help.

Troubleshooting an internal USB key

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Locate the USB key and reseat it.

5. Install the system cover.

6. Turn on the system and attached peripherals, and check if the USB key is functioning.

7. If the problem is not resolved, repeat step 2 and step 3.

8. Insert a different USB key that you know works properly.

9. Install the system cover.

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Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch

is turned on, the SD card is not writable.

Steps

1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

3. Remove the system cover.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the

system. On the next restart, the system displays a message indicating the failure. If redundancy

is enabled at the time of SD card failure, a critical alert will be logged and chassis health will

degrade.

4. Replace the failed SD card with a new SD card.

5. Install the system cover.

6. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy

modes are set to the required modes.

Verify that the correct SD slot is set as Primary SD Card.

8. Check if the SD card is functioning properly.

9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the

system will prompt you to perform a rebuild.

NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card.

Perform the rebuild of the SD card as necessary.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

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Steps

1. Try using a different CD or DVD.

2. Enter the System Setup and ensure that the integrated SATA controller and the drive's SATA port are

enabled.

3. Run the appropriate diagnostic test.

4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

5. If installed, remove the front bezel.

6. Remove the system cover.

7. Ensure that the interface cable is securely connected to the optical drive and to the controller.

8. Ensure that a power cable is properly connected to the drive.

9. Install the system cover.

Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting a tape backup unit

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Use a different tape cartridge.

2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See

your tape drive documentation for more information about device drivers.

3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4. Ensure that the interface cable of the tape drive is connected to the external port on the controller

card.

5. Perform the following steps to ensure that the controller card is properly installed:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reseat the controller card in the expansion card slot.

d. Install the system cover.

e. Turn on the system and attached peripherals.

6. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Next steps

If you cannot resolve the problem, see Getting Help.

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Troubleshooting a hard drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you

proceed, back up all files on the hard drive.

Steps

1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

Depending on the results of the diagnostics test, proceed as needed through the following steps.

2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the

following steps:

a. Restart the system and press <F10> during system startup to run the Lifecycle Controller, and

then run the Hardware Configuration wizard to check the RAID configuration.

See the Lifecycle Controller documentation or online help for information on RAID configuration.

b. Ensure that the hard drive(s) are configured correctly for the RAID array.

c. Take the hard drive offline and reseat the drive.

d. Exit the configuration utility and allow the system to boot to the operating system.

3. Ensure that the required device drivers for your controller card are installed and are configured

correctly. See the operating system documentation for more information.

4. Restart the system and enter the System Setup.

5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps

If the problem persists, try troubleshooting the expansion cards or see Getting Help.

Troubleshooting a storage controller

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating

system and the controller.

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Verify that the installed expansion cards are compliant with the expansion card installation

guidelines.

163

5. Ensure that each expansion card is firmly seated in its connector.

6. Install the system cover.

7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

9. Remove the system cover.

10. Remove all expansion cards installed in the system.

11. Install the system cover.

12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13. Run the appropriate diagnostic test. For more information, see Using system diagnostics. If the tests

fail, see Getting Help.

14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

If the tests fail, see Getting Help.

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

NOTE: When troubleshooting an expansion card, see the documentation for your operating system

and the expansion card.

Steps

1. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the

system from the electrical outlet.

7. Remove the system cover.

8. Remove all expansion cards installed in the system.

9. Install the system cover.

If the tests fail, see Getting Help.

10. For each expansion card you removed in step 8, perform the following steps:

164

a. Turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.

d. Install the system cover.

e. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

Next steps

If the problem persists, see Getting Help.

Troubleshooting processors

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Run the appropriate diagnostics test. See Using system diagnostics for available diagnostic tests.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that the processor and heat sink are properly installed.

5. Install the system cover.

6. Run the appropriate diagnostic test. For more information, see Using system diagnostics.

Next steps

If the problem persists, see Getting Help.

System messages

For a list of event and error messages generated by the system firmware and agents that monitor system

components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals.

Warning messages

A warning message alerts you to a possible problem and prompts you to respond before the system

continues a task. For example, before you format a hard drive, a message warns you that you may lose all

data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing

y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more

information, see the documentation that accompanied the operating system or application.

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Diagnostic messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. For more

information about system diagnostics, see Using system diagnostics.

Alert messages

The systems management software generates alert messages for your system. Alert messages include

information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For

more information, see the systems management software documentation.

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Using system diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for

technical assistance. The purpose of running system diagnostics is to test your system hardware without

requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service

and support personnel can use the diagnostics results to help you solve the problem.

Dell embedded system diagnostics

NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System

Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices

allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed

device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When to use the embedded system diagnostics

If a major component or device in the system does not operate properly, running the Embedded System

Diagnostics may indicate component failure.

Running the Embedded System Diagnostics from Boot Manager

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

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Running the Embedded System Diagnostics from the Dell Lifecycle

Controller

1. As the system boots, press <F11>.

2. Select Hardware Diagnostics → Run Hardware Diagnostics.

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the

system. The diagnostics starts executing the tests on all the detected devices.

System diagnostics controls

Menu Description

Configuration Displays the configuration and status of all detected devices.

Results Displays the results of all tests that are executed.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

For information about Embedded System Diagnostics, see the ePSA Diagnostics Guide (Notebooks,

Desktops and Servers) at dell.com/support/home.

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Jumpers and connectors

System board connectors

Figure 72. System board jumpers and connectors

Item Connector Description

1 SLOT1 PCIE_G3_X16 (CPU1) PCIe card connector 1

2 SLOT2 PCIE_G2_X4 (PCH) PCIe card connector 2

3 SLOT3 PCIE_G3_X16 (CPU1) PCIe card connector 3

4 B1, B5, B9, B2, B6, B10 Memory module sockets

5 FAN1 Cooling shroud fan connector

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Item Connector Description

6 CPU2 Processor 2

7 FAN2 Fan connector

8 B12, B8, B4, B11, B7, B3 Memory module sockets

9 SLOT4 PCIE_G3_X8 (CPU2) PCIe card connector 4

10 SLOT5 PCIE_G2_X4 (CPU2) PCIe card connector 5

11 SLOT6 PCIE_G3_X16 (CPU2) PCIe card connector 6

12 SLOT7 PCIE_G3_X16 (CPU2) PCIe card connector 7

13 CPU1 Processor 1

14 TPM_Module Trusted Platform Module (TPM) connector

15 PIB_CONN PIB signal connector

16 FAN6 Fan connector

17 PWR_CONN_2 PIB signal connector

18 A10, A6, A2, A9, A5, A1 Memory module sockets

19 BP_SIG2 Backplane signal connector 2

20 FAN5 Cooling shroud fan connector

21 PWR_CONN_1 Power connector

22 BP_SIG1 Backplane signal connector 1

23 BP_SIG0 Dell PowerEdge Express Flash (PCIe SSD)

signal connector

24 A3, A7, A11, A4, A8, A12 Memory module sockets

25 FAN4 Cooling shroud fan connector

26 INTRUSION Chassis intrusion switch connector

27 FP_USB Control panel USB connector

28 CTRL_PNL Control panel interface connector

29 FAN3 Cooling shroud fan connector

30 PWRD_EN See System board jumper settings

31 NVRAM_CLR See System board jumper settings

32 SW RAID_B SW RAID connector 2

33 SW RAID_A SW RAID connector 1

34 IDSDM Internal dual SD module connector

35 SATA_TBU Tape drive SATA connector

36 BATTERY System battery connector

37 SATA_CDROM Optical drive SATA connector

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Item Connector Description

38 INT_USB_3.0 Internal USB 3.0 connector

39 SLOT8 PCIE_G3_X8 (CPU1) PCIe card connector 8

System board jumper settings

For information on resetting the password jumper to disable a password, see Disabling a forgotten

password.

Table 5. System board jumper settings

Jumper Setting Description

PWRD_EN The password reset feature is enabled (pins 2–4).

BIOS local access is unlocked at the next AC

power cycle.

The password reset feature is disabled (pins 4–6).

NVRAM_CLR The configuration settings are retained at the next

system boot (pins 3–5).

The configuration settings are cleared at system

boot (pins 1–3).

Disabling a forgotten password

The system's software security features include a system password and a setup password. The password

jumper enables these password features or disables them and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only

perform troubleshooting and simple repairs as authorized in your product documentation, or as

directed by the online or telephone service and support team. Damage due to servicing that is

not authorized by Dell is not covered by your warranty. Read and follow the safety instructions

that came with the product.

Steps

1. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

2. Remove the system cover.

3. Move the jumper on the system-board jumper from pins 2 and 4 to pins 4 and 6.

4. Install the system cover.

The existing passwords are not disabled (erased) until the system boots with the Jumper on pins 4

and 6. However, before you assign a new system and/or setup password, you must move the jumper

back to pins 2 and 4.

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NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the

system disables the new password(s) the next time it boots.

5. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

6. Turn off the system, including any attached peripherals, and disconnect the system from the

electrical outlet.

7. Remove the system cover.

8. Move the jumper on the system-board jumper from pins 4 and 6 to pins 2 and 4.

9. Install the system cover.

10. Reconnect the system to its electrical outlet and turn the system on, including any attached

peripherals.

11. Assign a new system and/or setup password.

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Technical specifications

Technical specifications help you in replacing or upgrading a component in the system. Environmental

specifications help you deploy the system for optimum efficiency.

Physical

Height 443.5 mm (17.5 inch) with feet

434.5 mm (17.1 inch) without feet

Width 304.5 mm (11.98 inch) with feet opened

217.9 mm (8.57 inch) with feet closed

Depth 692.8 mm (27.27 inch) without bezel

708.7 mm (27.9 inch) with bezel

Weight (maximum configuration) 51.0 kg (112.43 lb) for 3.5 inch hard-drive chassis

41.8 kg (92.15 lb) for 2.5 inch hard-drive chassis

Processor

Processor type One or two Intel Xeon processor E5-2600 v3

product family

Power

AC power supply (per power supply)

Wattage 495 W, 750 W, 1100 W, or 1600 W

Heat dissipation

NOTE: Heat dissipation is calculated using

the power supply wattage rating.

1908 BTU/hr maximum (495 W power supply)

2891 BTU/hr maximum (750 W power supply)

2843 BTU/hr maximum (750 W Titanium power

supply)

4100 BTU/hr maximum (1100 W power supply)

5463 BTU/hr maximum (1600 W DC power

supply)

Voltage

NOTE: This system is also designed to be

connected to IT power systems with a phase

to phase voltage not exceeding 230 V.

100–240 V AC, autoranging, 50/60 Hz

200–240 V AC, autoranging, 50/60 Hz, for 750 W

Titanium power supply

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Power

DC power supply (per power supply)

Wattage 1100 W

Heat dissipation

NOTE: Heat dissipation is calculated using

the power supply wattage rating.

4416 BTU/hour maximum

Voltage

NOTE: This system is also designed to be

connected to IT power systems with a phase

to phase voltage not exceeding 230 V.

–(48–60) V DC

System battery CR 2032 3.0-V lithium coin cell

Expansion Bus

Bus type PCI Express Generation 3 and 2

Expansion slots

(Slot 1) One full-height, full-length x16 link

(Slot 2) One full-height, full-length x4 link

NOTE: Slot 2 is PCI Express Generation 2

only.

(Slot 3) One full-height, full-length, x16 link

NOTE: Both the processors must be installed

to use slots 4 through 7.

(Slot 4) One full-height, half-length x8 link

(Slot 5) One full-height, full-length x4 link

NOTE: Slot 5 is PCI Express Generation 2

only.

(Slot 6) One full-height, full-length x16 link

(Slot 7) One full-height, full-length x16 link

(Slot 8) One full-height, half-length x8 link

Memory

Architecture 1333 MT/s, 1600 MT/s, 1866 MT/s, or 2133 MT/s

DDR4 Registered or Load-Reduced Error

Correcting Code (ECC) DIMMs

Support for advanced ECC or memory optimized

operation

Memory module sockets Twenty-four 288-pin

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Memory

Memory module capacities

LRDIMMs 32 GB quad-ranked

RDIMMs 4 GB single-ranked, 8 GB or 16 GB dual-ranked

Minimum RAM 4 GB with a single processor

8 GB with a dual processor

Maximum RAM Up to 384 GB with single processor

Up to 786 GB with dual processor

Drives

Hard drives

Eight–hard-drive systems Up to eight 3.5 inch, internal, hot-swappable SAS,

SATA, SSD, or Nearline SAS hard drives or

Up to eight 2.5 inch, internal, hot-swappable SAS,

SATA, SSD, or Nearline SAS hard drives in a 3.5

inch hard-drive carrier

Hard-drive slots 0 through 3 and 4 through 7

Eight plus four-hard drive systems Up to eight 3.5 inch, internal, hot-swappable SAS,

SATA, SSD, or Nearline SAS hard drives plus four

Dell PowerEdge Express Flash devices (PCIe SSDs)

Hard-drive slots 0 through 7 and 0 through 3

Eighteen hard-drive systems Up to eighteen 3.5 inch, internal, hot-swappable

SAS, SATA, SSD, or Nearline SAS hard drives

Hard-drive slots 0 through 5, 6 through 11, and 12

through 17

Sixteen hard-drive systems Up to sixteen 2.5 inch, internal, hot-swappable

SAS, SATA, SSD, or Nearline SAS hard drives

hard-drive slots 0 through 7 and 8 through 15

Sixteen plus four hard-drive systems Up to sixteen 2.5 inch, internal, hot-swappable

SAS, SATA, or SSD hard drives plus four PCIe SSDs

Hard-drive slots 0 through 3, 0 through 7, and 8

through 15

Thirty two–hard-drive systems with a single

PERC card

Up to thirty-two 2.5 inch, internal, hot-swappable

SAS, SATA, SSD, or Nearline SAS hard drives

Hard-drive slots 0 through 7, 8 through 15, 16

through 23, and 24 through 31

Thirty two–hard-drive systems with double

PERC card

Up to thirty-two 2.5 inch, internal, hot-swappable

SAS, SATA, SATA SSD, or Nearline SAS hard drives

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Drives

Hard-drive slots 0 through 7, 8 through 15, 0

through 7, and 8 through 15

Optical drive One optional SATA DVD-ROM drive or DVD+/-

RW drive or

One optional slim SATA DVD-ROM drive or DVD

+/-RW drive

NOTE: DVD devices are data only.

Connectors

Back

NIC Two 10/100/1000 Mbps

Serial DB-9 Serial Port connector

USB Six Hi-Speed USB Host (Four USB 2.0 and two USB

3.0)

Video 15-pin VGA

Front

USB Two Hi-Speed USB Host (One USB 2.0 and one

USB 3.0)

Video 15-pin VGA

NOTE: The front VGA port is available only

with the rack configuration.

External vFlash memory card One vFlash memory card slot

Internal

USB One 4-pin, USB 3.0-compliant

Internal Dual SD Module Two optional flash memory card slots with the

internal SD module

NOTE: One card slot is dedicated for

redundancy.

Video

Video type Integrated Matrox G200 with iDRAC8

Video memory 16 MB shared with iDRAC8 application memory

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Environmental specifications

NOTE: For additional information about environmental measurements for specific system

configurations, see dell.com/environmental_datasheets.

Temperature

Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than 950

m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct

sunlight on the equipment.

Fresh air For information on fresh air, see Expanded

Operating Temperature section.

Maximum temperature gradient (operating and

storage)

20°C/h (36°F/h)

Relative humidity

Storage 5% to 95% RH with 33°C (91°F) maximum dew

point. Atmosphere must be non-condensing at all

times.

Operating 10% to 80% Relative Humidity with 29°C (84.2°F)

maximum dew point.

Maximum vibration

Operating 0.26 Grms at 5 Hz to 350 Hz (all operation

orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six

sides tested).

Maximum shock

Operating Six consecutively executed shock pulses in the

positive and negative x, y, and z axes of 40 G for

up to 2.3 ms.

Storage Six consecutively executed shock pulses in the

positive and negative x, y, and z axes (one pulse

on each side of the system) of 71 G for up to 2

ms.

Maximum altitude

Operating 3048 m (10,000 ft).

Storage 12,000 m (39,370 ft).

Operating temperature de-rating

Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m

(1°F/547 ft) above 950 m (3,117 ft).

35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m

(1°F/319 ft) above 950 m (3,117 ft).

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Environmental specifications

40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m

(1°F/228 ft) above 950 m (3,117 ft).

Particulate contamination

NOTE: This section defines the limits to help avoid IT equipment damage and/or failure from

particulates and gaseous contamination. If it is determined that levels of particulates or gaseous

pollution are beyond the limits specified below and are the reason for the damage and/or failures

to your equipment, it may be necessary for you to re-mediate the environmental conditions that

are causing the damage and/or failures. Re-mediation of environmental conditions will be the

responsibility of the customer.

Air filtration

NOTE: Applies to data center environments

only. Air filtration requirements do not

apply to IT equipment designed to be used

outside a data center, in environments such

as an office or factory floor.

Data center air filtration as defined by ISO Class 8

per ISO 14644-1 with a 95% upper confidence

limit.

NOTE: Air entering the data center must

have MERV11 or MERV13 filtration.

Conductive dust

NOTE: Applies to data center and non-data

center environments.

Air must be free of conductive dust, zinc whiskers,

or other conductive particles.

Corrosive dust

NOTE: Applies to data center and non-data

center environments.

• Air must be free of corrosive dust.

• Residual dust present in the air must have a

deliquescent point less than 60% relative

humidity.

Gaseous contamination

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/

ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

Expanded operating temperature

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings may be

reported on the LCD and in the System Event Log.

Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

NOTE: Outside the standard operating

temperature (10°C to 35°C), the system can

operate continuously down to 5°C or as high

as 40°C.

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Expanded operating temperature

For temperatures between 35°C and 40°C, de-

rate maximum allowable temperature by 1°C per

175 m above 950 m (1°F per 319 ft).

< 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew

point.

NOTE: Outside the standard operating

temperature (10°C to 35°C), the system can

operate down to –5°C or up to 45°C for a

maximum of 1% of its annual operating hours.

For temperatures between 40°C and 45°C, de-

rate maximum allowable temperature by 1°C per

125 m above 950 m (1°F per 228 ft).

Expanded Operating Temperature Restrictions • You must have six fans configured on your

system.

• Do not perform a cold startup below 5°C.

• The operating temperature specified is for a

maximum altitude of 3048 m (10,000 ft).

• Express Flash is not supported.

• GPU is not supported.

• 160 W workstation CPU is not supported.

• Internal TBU (Tape Backup Unit) is not

supported.

• Two power supplies in redundant mode are

required, but do not support PSU failure

function.

• Non Dell qualified peripheral cards and/or

peripheral cards greater than 25 W are not

supported.

• PCIeSSD is not supported.

• Eighteen 3.5 inch hard-drive configuration is

not supported.

• Fusion IO is not supported.

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Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an

active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,

or Dell product catalog. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical support, or customer-service issues:

1. Go to dell.com/support.

2. Select your country from the drop-down menu on the bottom right corner of the page.

3. For customized support:

a. Enter your system Service Tag in the Enter your Service Tag field.

b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

Locating your system Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service

Code and Service Tag are found on the front of the system by pulling out the information tag.

Alternatively, the information may be on a sticker on the chassis of the system. This information is used

by Dell to route support calls to the appropriate personnel.

Quick Resource Locator (QRL)

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to

videos. This can be done by visiting dell.com/QRL or by scanning a model specific QR code located on

your Dell PowerEdge system using your smartphones or tablets. You can also access your system

information and how-to videos by scanning the following QR code.

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Table of Contents

DELL T630 User Manual

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