Table of Contents
- Dell EMC PowerEdge T640 Installation and Service Manual
- Dell EMC PowerEdge T640 overview
- Technical specifications
- Chassis dimensions
- Chassis weight
- Processor specifications
- Supported operating systems
- Cooling fan specifications
- PSU specifications
- System battery specifications
- Expansion bus specifications
- Memory specifications
- Storage controller specifications
- Drive specifications
- Ports and connectors specifications
- Video specifications
- Environmental specifications
- Initial system setup and configuration
- Pre-operating system management applications
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Optional front bezel
- System feet
- Caster wheels – optional
- Drives
- Removing a drive blank
- Installing a drive blank
- Removing a drive carrier
- Installing a drive carrier
- Removing the drive from the drive carrier
- Installing a drive into the drive carrier
- Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
- Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
- Removing a 2.5 inch drive from a 3.5 inch drive adapter
- Installing a 2.5 inch drive into a 3.5 inch drive adapter
- Power supply units
- System cover
- Inside the system
- Air shroud
- Cooling fans
- Cooling fan (middle fan) assembly
- Flex bays
- Optical drives and tape drives
- NVDIMM-N battery
- System memory
- Processors and heat sinks
- Expansion card holder
- GPU card holder (optional)
- Expansion cards
- M.2 SSD module
- Optional IDSDM or vFlash module
- Backplane
- Backplane cabling
- Integrated storage controller card
- System battery
- Optional internal USB memory key
- Control panel assembly
- Trusted Platform Module
- System board
- Power interposer boards
- Converting the system from tower mode to rack mode
- Using system diagnostics
- Getting help
DELL T640 User Manual
Displayed below is the user manual for T640 by DELL which is a product in the Servers category. This manual has pages.
Related Manuals
Dell EMC PowerEdge T640
Installation and Service Manual
Regulatory Model: E47S Series
Regulatory Type: E47S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 -2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2019 - 06
Rev. A04
Contents
1 Dell EMC PowerEdge T640 overview............................................................................................................. 8
Supported congurations..................................................................................................................................................9
Front view of the system.................................................................................................................................................10
Status LED indicators.................................................................................................................................................12
iDRAC Direct LED indicator codes............................................................................................................................13
iDRAC Quick Sync 2 indicator codes....................................................................................................................... 14
System health and system ID indicator codes........................................................................................................ 15
Drive indicator codes..................................................................................................................................................16
Back view of the system..................................................................................................................................................17
NIC indicator codes.................................................................................................................................................... 18
Power supply unit indicator codes............................................................................................................................19
Locating the Service Tag of your system...................................................................................................................... 21
System information label.................................................................................................................................................22
PowerEdge T640 – system information label........................................................................................................ 22
2 Technical specications............................................................................................................................... 27
Chassis dimensions..........................................................................................................................................................28
Chassis weight................................................................................................................................................................. 28
Processor specications................................................................................................................................................. 28
Supported operating systems........................................................................................................................................ 29
Cooling fan specications............................................................................................................................................... 29
PSU specications...........................................................................................................................................................29
System battery specications........................................................................................................................................ 30
Expansion bus specications..........................................................................................................................................30
Memory specications..................................................................................................................................................... 31
Storage controller specications.....................................................................................................................................31
Drive specications...........................................................................................................................................................31
Hard drives...................................................................................................................................................................31
Optical drive................................................................................................................................................................32
Ports and connectors specications............................................................................................................................. 32
USB ports....................................................................................................................................................................32
NIC ports.....................................................................................................................................................................32
VGA ports................................................................................................................................................................... 32
Serial connector......................................................................................................................................................... 33
Internal Dual SD Module with vFlash card..............................................................................................................33
Video specications.........................................................................................................................................................33
Environmental specications.......................................................................................................................................... 33
Standard operating temperature..............................................................................................................................35
Expanded operating temperature............................................................................................................................ 35
Particulate and gaseous contamination specications..........................................................................................36
3 Initial system setup and conguration.......................................................................................................... 37
Contents 3
Setting up your system....................................................................................................................................................37
iDRAC conguration.........................................................................................................................................................37
Options to set up iDRAC IP address........................................................................................................................ 37
Log in to iDRAC..........................................................................................................................................................38
Options to install the operating system.........................................................................................................................38
Methods to download rmware and drivers...........................................................................................................38
Downloading drivers and rmware.......................................................................................................................... 39
4 Pre-operating system management applications..........................................................................................40
Options to manage the pre-operating system applications........................................................................................40
System Setup...................................................................................................................................................................40
Viewing System Setup.............................................................................................................................................. 40
System Setup details..................................................................................................................................................41
System BIOS............................................................................................................................................................... 41
iDRAC Settings utility.................................................................................................................................................61
Device Settings.......................................................................................................................................................... 62
Dell Lifecycle Controller...................................................................................................................................................62
Embedded system management............................................................................................................................. 62
Boot Manager...................................................................................................................................................................62
Viewing Boot Manager..............................................................................................................................................62
Boot Manager main menu........................................................................................................................................ 63
One-shot UEFI boot menu........................................................................................................................................63
System Utilities...........................................................................................................................................................63
PXE boot...........................................................................................................................................................................63
5 Installing and removing system components................................................................................................ 64
Safety instructions...........................................................................................................................................................64
Before working inside your system................................................................................................................................64
After working inside your system...................................................................................................................................64
Optional front bezel......................................................................................................................................................... 64
Removing the front bezel......................................................................................................................................... 65
Installing the front bezel............................................................................................................................................65
System feet...................................................................................................................................................................... 66
Removing the system feet........................................................................................................................................66
Installing the system feet.......................................................................................................................................... 67
Caster wheels – optional................................................................................................................................................ 68
Removing caster wheels...........................................................................................................................................68
Installing caster wheels............................................................................................................................................. 69
Drives.................................................................................................................................................................................70
Removing a drive blank............................................................................................................................................. 70
Installing a drive blank.................................................................................................................................................71
Removing a drive carrier........................................................................................................................................... 72
Installing a drive carrier..............................................................................................................................................73
Removing the drive from the drive carrier..............................................................................................................74
Installing a drive into the drive carrier......................................................................................................................75
Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier..........................................................................76
4Contents
Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier.......................................................................... 77
Removing a 2.5 inch drive from a 3.5 inch drive adapter......................................................................................78
Installing a 2.5 inch drive into a 3.5 inch drive adapter..........................................................................................79
Power supply units...........................................................................................................................................................80
PSU specications.....................................................................................................................................................80
Hot spare feature........................................................................................................................................................81
Removing a power supply unit blank........................................................................................................................81
Installing a power supply unit blank..........................................................................................................................82
Removing a AC power supply unit...........................................................................................................................82
Installing a AC power supply unit............................................................................................................................. 83
Removing a DC power supply unit...........................................................................................................................84
Installing DC power supply unit................................................................................................................................ 85
Wiring instructions for a DC power supply unit..................................................................................................... 85
System cover....................................................................................................................................................................86
Removing the system cover.....................................................................................................................................86
Installing the system cover........................................................................................................................................87
Inside the system............................................................................................................................................................. 88
Air shroud..........................................................................................................................................................................89
Removing the optional GPU air shrouds.................................................................................................................89
Installing the optional GPU air shrouds................................................................................................................... 90
Removing the air shroud............................................................................................................................................91
Installing the air shroud............................................................................................................................................. 92
Cooling fans......................................................................................................................................................................93
Cooling fan specications......................................................................................................................................... 93
Cooling fan matrix......................................................................................................................................................94
Removing a middle or rear cooling fan....................................................................................................................94
Installing a middle or rear cooling fan...................................................................................................................... 95
Removing the right external fan.............................................................................................................................. 96
Installing the right external fan................................................................................................................................. 97
Cooling fan (middle fan) assembly.................................................................................................................................98
Removing the middle cooling fan assembly ...........................................................................................................98
Installing the middle cooling fan assembly.............................................................................................................. 98
Flex bays........................................................................................................................................................................... 99
Removing a NVMe drive bay or ex bay.................................................................................................................99
Installing a NVMe drive bay or ex bay................................................................................................................. 100
Optical drives and tape drives....................................................................................................................................... 101
Optical drives and tape drives specications.........................................................................................................101
Removing the optical or tape drive blank..............................................................................................................102
Installing the optical or tape drive blank................................................................................................................ 102
Removing the optical drive cage or tape drive.....................................................................................................103
Installing the optical drive cage or tape drive....................................................................................................... 104
Removing the slim optical drive..............................................................................................................................105
Installing the slim optical drive................................................................................................................................ 106
NVDIMM-N battery........................................................................................................................................................107
Removing the NVDIMM-N battery........................................................................................................................ 107
Contents 5
Installing the NVDIMM-N battery.......................................................................................................................... 108
System memory..............................................................................................................................................................109
System memory guidelines......................................................................................................................................109
General memory module installation guidelines......................................................................................................111
NVDIMM-N memory module installation guidelines ............................................................................................ 112
Mode-specic guidelines..........................................................................................................................................113
Removing a memory module................................................................................................................................... 116
Installing a memory module......................................................................................................................................117
Processors and heat sinks..............................................................................................................................................118
Removing a processor and heat sink module........................................................................................................ 118
Removing the processor from the processor and heat sink module.................................................................. 119
Installing the processor into a processor and heat sink module.......................................................................... 121
Installing a processor and heat sink module.......................................................................................................... 124
Expansion card holder....................................................................................................................................................125
Removing the expansion card holder.....................................................................................................................125
Installing the expansion card holder....................................................................................................................... 126
GPU card holder (optional)............................................................................................................................................127
GPU card restriction.................................................................................................................................................127
GPU card installation guidelines..............................................................................................................................127
Removing the optional GPU card holder............................................................................................................... 127
Installing the optional GPU card holder................................................................................................................. 128
Expansion cards..............................................................................................................................................................129
Expansion card installation guidelines.................................................................................................................... 129
Expansion card slot priority..................................................................................................................................... 130
Removing a expansion card.....................................................................................................................................132
Installing an expansion card.....................................................................................................................................133
M.2 SSD module.............................................................................................................................................................134
Removing the M.2 SSD module..............................................................................................................................134
Installing the M.2 SSD module................................................................................................................................135
Optional IDSDM or vFlash module............................................................................................................................... 136
Removing the MicroSD card...................................................................................................................................136
Installing the MicroSD card......................................................................................................................................137
Removing the optional IDSDM or vFlash module................................................................................................. 137
Installing optional IDSDM or vFlash module..........................................................................................................138
Backplane........................................................................................................................................................................ 139
Backplane connectors..............................................................................................................................................139
Removing a backplane..............................................................................................................................................141
Installing a backplane............................................................................................................................................... 142
Backplane cabling...........................................................................................................................................................144
Integrated storage controller card................................................................................................................................ 148
Removing the integrated storage controller card.................................................................................................148
Installing the integrated storage controller card................................................................................................... 149
System battery............................................................................................................................................................... 149
Replacing the system battery................................................................................................................................. 150
Optional internal USB memory key............................................................................................................................... 151
6Contents
Replacing the optional internal USB memory key................................................................................................. 151
Control panel assembly...................................................................................................................................................151
Removing the control panel assembly....................................................................................................................151
Installing the control panel assembly......................................................................................................................153
Trusted Platform Module...............................................................................................................................................154
Upgrading the Trusted Platform Module...............................................................................................................154
Initializing TPM for BitLocker users....................................................................................................................... 155
Initializing the TPM 1.2 for TXT users....................................................................................................................155
System board..................................................................................................................................................................156
Removing the system board................................................................................................................................... 156
Installing the system board......................................................................................................................................158
Power interposer boards............................................................................................................................................... 160
Main and GPU power interposer boards connectors...........................................................................................160
Removing the GPU power interposer board..........................................................................................................161
Installing the GPU power interposer board........................................................................................................... 162
Removing the main power interposer board.........................................................................................................162
Installing the main power interposer board........................................................................................................... 163
Converting the system from tower mode to rack mode...........................................................................................164
Converting the system from tower mode to rack mode ....................................................................................164
6 Using system diagnostics........................................................................................................................... 166
Dell Embedded System Diagnostics.............................................................................................................................166
Running the Embedded System Diagnostics from Boot Manager.....................................................................166
Running the Embedded System Diagnostics from the Dell Lifecycle Controller..............................................166
System diagnostic controls......................................................................................................................................167
7 Getting help................................................................................................................................................168
Contacting Dell EMC..................................................................................................................................................... 168
Documentation feedback.............................................................................................................................................. 168
Accessing system information by using QRL..............................................................................................................168
Quick Resource Locator for PowerEdge T640.....................................................................................................169
Receiving automated support with SupportAssist ....................................................................................................169
Recycling or End-of-Life service information..............................................................................................................169
Contents 7
Dell EMC PowerEdge T640 overview
The Dell EMC PowerEdge T640 is a dual-socket, 5U rackable tower server that supports up to:
• Two Intel Xeon Scalable processors
• 24 DIMM slots (support for DDR4 RDIMM, LR-DIMM) or 12 NVDIMM-N (one DIMM per channel) are supported
• Nine PCIe Gen 3 expansion cards, including a dedicated PERC slot
• Four GPUs
• Two hot swappable power supply units
• Drive congurations:
– 8 x 3.5-inch or 8 x 2.5 inch (in 3.5 inch carrier) SAS/SATA/SSD drives
– 18 x 3.5-inch SAS/SATA/SSD drives
– 16 x 2.5-inch SAS/SATA/SSD drives
– 16 x 2.5-inch SAS/SATA/SSD drives with 8 x NVME drives
– 32 x 2.5-inch SAS/SATA/SSD drives
Topics:
• Supported congurations
• Front view of the system
• Back view of the system
• Locating the Service Tag of your system
• System information label
1
8 Dell EMC PowerEdge T640 overview
Supported congurations
Figure 1. Supported congurations of the PowerEdge T640
Dell EMC PowerEdge T640 overview 9
Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of the 18 x 3.5-inch drive tower system
1Power button 2 Information tag
3 iDRAC Quick Sync 2 wireless indicator (optional) 4 Status LED indicators
5 System health and system ID indicator 6 USB port (USB 2.0-compliant)
7 USB port (USB 3.0-compliant) 8 iDRAC Direct (Micro-AB USB) port
9 Optical drive (optional) 10 Drive slots
10 Dell EMC PowerEdge T640 overview
Figure 3. Front view of the 32 x 2.5-inch drive tower system
1Power button 2 Information tag
3 iDRAC Quick Sync 2 wireless indicator (optional) 4 Status LED indicators
5 System health and system ID indicator 6 USB port (USB 2.0-compliant)
7 USB port (USB 3.0-compliant) 8 iDRAC Direct (Micro-AB USB) port
9 Optical drive (optional) 10 Drive slots
Dell EMC PowerEdge T640 overview 11
Figure 4. Front view of the 8 x 3.5-inch drive rack system
1Power button 2 Information tag
3 iDRAC Quick Sync 2 wireless indicator (optional) 4 Status LED indicators
5 System health and system ID indicator 6 USB port (USB 2.0-compliant)
7 VGA port 8 USB port (USB 3.0-compliant)
9 iDRAC Direct (Micro-AB USB) port 10 Optical drive (optional)
11 Drive slots 12 Rack ear latch (2)
13 Drive blank
For more information on the ports, see the Technical specications section.
Status LED indicators
NOTE: The indicators display solid amber if any error occurs.
Figure 5. Status LED indicators
Table 1. Status LED indicators and descriptions
Icon Description Condition Corrective action
PCIe indicator The indicator turns
solid amber if a PCIe
Restart the system. Update any required drivers for the PCIe card. Reinstall
the card.
If the problem persists, see Getting help.
12 Dell EMC PowerEdge T640 overview
Icon Description Condition Corrective action
card experiences an
error. NOTE: For more information about the supported PCIe cards, see
Expansion card installation guidelines.
Memory
indicator
The indicator turns
solid amber if a
memory error
occurs.
Check the System Event Log or system messages for the location of the
failed memory. Reseat the memory module.
If the problem persists, see Getting help.
Electrical
indicator
The indicator turns
solid amber if the
system experiences
an electrical error
(for example,
voltage out of
range, or a failed
power supply unit
(PSU) or voltage
regulator).
Check the System Event Log or system messages for the specic issue. If it
is due to a problem with the PSU, check the LED on the PSU. Reseat the
PSU.
If the problem persists, see Getting help.
Temperature
indicator
The indicator turns
solid amber if the
system experiences
a thermal error (for
example, the
ambient
temperature is out
of range or there is
a fan failure).
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or back ller bracket is
removed.
• Ambient temperature is too high.
• External airow is obstructed.
If the problem persists, see Getting help.
Drive indicator The indicator turns
solid amber if there
is a drive error.
• Check the System Event Log to determine if the drive has an error.
• Run the appropriate Online Diagnostics test. Restart the system and run
embedded diagnostics (ePSA).
• If the drives are congured in a RAID array, restart the system, and
enter the host adapter conguration utility program.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can congure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Dell EMC PowerEdge T640 overview 13
Table 2. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Condition
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and o for two
seconds)
Indicates that the laptop or tablet connected is recognized.
Turns o Indicates that the laptop or tablet is unplugged.
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the front panel of your system.
Figure 6. iDRAC Quick Sync 2 indicator
Table 3. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
Condition Corrective action
O (default state) Indicates that the iDRAC Quick Sync 2
feature is turned o. Press the iDRAC Quick
Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
If the LED fails to turn on, reseat the cable and check.
If the problem persists, see the Getting help section.
Solid white Indicates that iDRAC Quick Sync 2 is ready
to communicate. Press the iDRAC Quick
Sync 2 button to turn o.
If the LED fails to turn o, restart the system. If the
problem persists, see the Getting help section.
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white slowly Indicates that rmware update is in
progress.
If the indicator continues to blink indenitely, see the
Getting help section.
Blinks white ve times rapidly and
then turns o
Indicates that the iDRAC Quick Sync 2
feature is disabled.
Check if iDRAC Quick Sync 2 feature is congured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
www.dell.com/idracmanuals www.dell.com/
operatingsystemmanuals.
Solid amber Indicates that the system is in fail-safe
mode.
Restart the system. If the problem persists, see the
Getting help section.
Blinking amber Indicates that the iDRAC Quick Sync 2
hardware is not responding properly.
Restart the system. If the problem persists, see the
Getting help section.
14 Dell EMC PowerEdge T640 overview
System health and system ID indicator codes
The system health and system ID indicator is located on the front panel of your system.
Figure 7. System health and system ID indicators
Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log for specic error messages. For information about the
event and error messages generated by the system rmware and
agents that monitor system components, see the Error Code Lookup
page at qrl.dell.com.
Dell EMC PowerEdge T640 overview 15
Drive indicator codes
Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of
the drive. The activity LED indicator indicates whether the drive is currently in use or not. The status LED indicator indicates the power
condition of the drive.
Figure 8. Drive indicators
1Drive activity LED indicator 2 Drive status LED indicator
3 Drive capacity label
NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 5. Drive indicator codes
Drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for removal.
NOTE: The drive status indicator remains o until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns o Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped.
16 Dell EMC PowerEdge T640 overview
Back view of the system
The back view displays the features available on the back of the system.
Figure 9. Back view of the tower conguration
1PCIe expansion card slots 2 System ID button/indicator
3 VGA port 4 Serial port
5 iDRAC9 dedicated network port 6 USB 2.0 port (2)
7 PCIe expansion card slots 8 NIC port (2)
9 USB 3.0 port (4) 10 Power supply unit (2)
Dell EMC PowerEdge T640 overview 17
Figure 10. Back view of the rack conguration
1PCIe expansion card slots 2 System ID button/indicator
3 VGA port 4 Serial port
5 iDRAC9 dedicated network port 6 USB 2.0 port (2)
7 PCIe expansion card slots 8 Right external fan (available only with GPGPU conguration)
9 NIC port (2) 10 USB 3.0 port (4)
11 Power supply unit (2) 12 Left external fan (available only with GPGPU conguration)
NIC indicator codes
Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator
indicates if data is owing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 11. NIC indicator codes
1link LED indicator 2 activity LED indicator
18 Dell EMC PowerEdge T640 overview
Table 6. NIC indicator codes
Status Condition
Link and activity indicators are o The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking
green
The NIC is connected to a valid network at less than its maximum port
speed and data is being sent or received.
Link indicator is green and activity indicator is o The NIC is connected to a valid network at its maximum port speed and
data is not being sent or received.
Link indicator is amber and activity indicator is o The NIC is connected to a valid network at less than its maximum port
speed and data is not being sent or received.
Link indicator is blinking green and activity is o NIC identify is enabled through the NIC conguration utility.
NOTE: The LOM (Broadcom 57416) is compatible with 10GBASE-T IEEE 802.3an and 1000 BASE-T IEEE 802.3ab.
Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator.
The DC PSUs have an LED that serves as an indicator.
The indicator shows whether power is present or if a power fault has occurred.
Figure 12. AC PSU status indicator
1AC PSU status indicator/handle
Table 7. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the rmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating rmware. If
rmware update is interrupted, the PSUs do not function.
Dell EMC PowerEdge T640 overview 19
Power indicator codes Condition
Blinking green and turns o When hot-plugging a PSU, the PSU handle blinks green ve times at a rate of 4 Hz and turns o. This
indicates a PSU mismatch with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output conguration to a low output conguration or
vice versa, you must turn o the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive dierent input voltages, they
can output dierent wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
Figure 13. DC PSU status indicator
1DC PSU status indicator
Table 8. DC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to eciency, feature set, health status, or supported voltage.
20 Dell EMC PowerEdge T640 overview
Power indicator codes Condition
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations
of PowerEdge servers is not supported, even if the PSUs have the same power rating. This
results in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output conguration to a Low Output
conguration or vice versa, you must turn o the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
Locating the Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
Figure 14. Locating Service Tag of your system
1information tag (top view) 2 information tag (back view)
3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag
Dell EMC PowerEdge T640 overview 21
System information label
PowerEdge T640 – system information label
Figure 15. LED behavior
22 Dell EMC PowerEdge T640 overview
Figure 16. Conguration and layout
Dell EMC PowerEdge T640 overview 23
Figure 17. Electrical overview
24 Dell EMC PowerEdge T640 overview
Figure 18. Memory information
Dell EMC PowerEdge T640 overview 25
Figure 19. System tasks
26 Dell EMC PowerEdge T640 overview
Technical specications
The technical and environmental specications of your system are outlined in this section.
Topics:
• Chassis dimensions
• Chassis weight
• Processor specications
• Supported operating systems
• Cooling fan specications
• PSU specications
• System battery specications
• Expansion bus specications
• Memory specications
• Storage controller specications
• Drive specications
• Ports and connectors specications
• Video specications
• Environmental specications
2
Technical specications 27
Chassis dimensions
Figure 20. Dimensions of the Dell EMC PowerEdge T640 system
Table 9. The dimensions of the Dell EMC PowerEdge T640 system
Xa Xb Ya Yb Yc Za (with
bezel)
Zb Zc
304.5 mm
(11.99 inches)
217.9 mm (8.57
inches)
434.5 mm
(17.10 inches)
443.5 mm
(17.46 inches)
471.5 mm
(18.56 inches)
15.9 mm (0.62
inches)
659.9 mm
(25.98 inches)
692.8 mm
(27.27 inches)
Chassis weight
Table 10. Chassis weight
System Maximum weight (with all hard drives/SSDs)
32 x 2.5-inch 42.36 Kg (93.38 lb)
18 x 3.5-inch 49.65 Kg (109.45 lb)
Processor specications
The Dell EMC PowerEdge T640 system supports up to two Intel Xeon Scalable processors, up to 28 cores per processor.
28 Technical specications
Supported operating systems
The PowerEdge T640 system supports the following operating systems:
• Canonical Ubuntu LTS
• Citrix XenServer
• Microsoft Windows Server with Hyper-V
• Red Hat Enterprise Linux
• SUSE Linux Enterprise Server
• VMware ESXi
For more information on the specic versions and additions, see https://www.dell.com/support/home/Drivers/SupportedOS/poweredge-
t640.
Cooling fan specications
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports a total of eight fans, including six hot-swappable fans and two external fans. Two hot-swappable fans are mounted in
rear side of the air shroud. The other four hot-swappable (middle) fans are mounted in the fan assembly that is located in the chassis
between the hard drive bay and the processors. The two external fans are mounted on the outside of the chassis for GPU congurations.
There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole
system.
The below listed congurations, features, and the PCIe expansion cards are supported only with the four hot-swappable (middle) fans
installed:
• Fan redundancy
• Fresh air condition
• NVMe/PCIe SSD
• 3.5 inch x 18 hard drives chassis
• Mellanox CX4 DP 100 Gb QSFP NIC (0272F)
• Mellanox CX4 DP 100 Gb NIC (068F2)
• Mellanox CX4 SP 100 Gb NIC (6W1HY)
• Mellanox DP 40 Gb QSFP NIC (C8Y42)
• Intel QP 10 Gb Base-T NIC (K5V44)
•Solarare Sunspot DP 10Gb NIC (NPHCM)
•Solarare Nova DP 10Gb NIC (WY7T5)
• Qlogic DP 10Gb V1 NIC (VCXN5)
Listed below are the restrictions for fan redundancy:
• GPGPU congurations are not supported at 35deg. C of ambient or above.
• Mellanox 100G NICs are not supported.
For information on the restriction for fresh air condition, see the Expanded operating temperature restrictions topic in the Technical
Specication section.
PSU specications
The Dell EMC PowerEdge T640 system supports up to two AC or DC redundant power supply units (PSUs).
Technical specications 29
Table 11. PSU specications
PSU Class Heat dissipation
(maximum)
Frequency Voltage Current
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging 6.5 A–3 A
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging 10 A–5 A
750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging 5 A
750 W Mix Mode Platinum 2891 BTU/hr 50/60 Hz 100-200 V AC, autoranging 10-5A
750 W Mix Mode Platinum 2891 BTU/hr 50/60 Hz 240 V DC, autoranging 4.5A
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging 12 A–6.5 A
1100 W DC Gold 4416 BTU/hr - –(48–60) V DC, autoranging 32 A
1600 W AC Platinum 6000 BTU/hr 50/60 Hz 100–240 V AC, autoranging 10 A
2000 W Mix Mode Platinum 7500 BTU/hr 50/60 Hz 100–200 V AC, autoranging 11.5 A
2000 W Mix Mode Platinum 7500 BTU/hr 50/60 Hz 240 V AC, autoranging 11.8 A
2400 W AC Platinum 9000 BTU/hr 50/60 Hz 100–240 V AC, autoranging 16 A
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 240 V.
NOTE: If a system with 2400 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1400 W.
NOTE: If a system with 2000 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1000 W.
NOTE: If a system with 1600 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 800 W.
NOTE: If a system with 1100 W AC PSU operates at low line 100–120 V AC, then the power rating per PSU is derated to 1050 W.
System battery specications
The Dell EMC PowerEdge T640 system supports CR 2032 3.0-V lithium coin cell system battery.
Expansion bus specications
The Dell EMC PowerEdge T640 system supports PCI express (PCIe) generation 3 and 2 expansion cards. The following table describes the
supported expansion cards:
Table 12. Supported PCI express generation 3 expansion cards
PCIe Slot Processor
Connection
Height Length Link Width Slot Width
0 (Internal
PERC/HBA Slot)
Processor 1 Full Height Half Length x8 x8
1 (Gen3) Processor 1 Full Height Full Length x16 x16
2 (Gen3) Processor 1 Full Height Full Length x4 x8
3 (Gen3) Processor 1 Full Height Full Length x16 x16
4 (Gen3) Processor 2 Full Height Half Length x8 x8
30 Technical specications
PCIe Slot Processor
Connection
Height Length Link Width Slot Width
5 (Gen3) Processor 2 Full Height Full Length x4 x8
6 (Gen3) Processor 2 Full Height Full Length x16 x16
7 (Gen3) Processor 2 Full Height Full Length x8 x8
8 (Gen3) Processor 2 Full Height Full Length x16 x16
NOTE: To use PCIe slots 4, 5, 6, 7, and 8 both the processors must be installed.
NOTE: The expansion card slots are not hot-swappable.
Memory specications
Table 13. Memory specications
DIMM
type DIMM rank DIMM
capacity
Single processor Dual processors
Minimum RAM Maximum RAM Minimum RAM Maximum RAM
RDIMM
Single rank 8 GB 8 GB 96 GB 16 GB 192 GB
Single rank 16 GB 16 GB 192 GB 32 GB 384 GB
Dual rank 32 GB / 64 GB 32 GB 384 GB 64 GB 768 GB
LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB
Octal rank 128 GB 128 GB 1536 GB 256 GB 3072 GB
NVDIMM-
NSingle rank 16 GB Not supported with
single processor
Not supported with
single processor
RDIMM: 192 GB RDIMM: 384 GB
NVDIMM-N: 16 GB NVDIMM-N: 192 GB
NOTE: 8 GB RDIMMs and NVDIMM-N must not be mixed.
NOTE: A minimum of two processors are required for any conguration that supports NVDIMM-N DIMMs.
Storage controller specications
The Dell EMC PowerEdge T640 system supports:
•Internal controllers: PERC H730P, H740P, HBA330, H330, Software RAID (SWRAID) S140
•External PERC (RAID): H840
•External HBAs (non-RAID): 12 Gbps SAS HBA
•Boot Optimized Storage Subsystem: HWRAID 2 x M.2 SSDs 120GB or 240GB
Drive specications
Hard drives
The Dell EMC PowerEdge T640 system supports:
Backplane conguration options:
• 8 x 3.5-inch SAS, SATA, Near-Line SAS, SSD
Technical specications 31
• 16 x 2.5-inch SAS, SATA, Near-Line SAS, SSD, NVMe drives
• 18 x 3.5-inch SAS, SATA, Near-Line SAS, SSD
• 32 x 2.5-inch SAS, SATA, Near-Line SAS, SSD
• SW RAID on 3.5-inch SAS, SATA, Near-Line SAS, SSD
• 8 x NVMe drive
Internal hard drive bay and hot-plug backplane:
• Up to 8 x 3.5-inch SAS, SATA, Near-Line SAS, SSD drives
• Up to 16 x 2.5-inch SAS, SATA, Near-Line SAS, SSD, NVMe drives with optional ex bay
• Up to 18 x 3.5-inch SAS, SATA, Near-Line SAS, SSD drives without optional ex bay
• Up to 32 x 2.5-inch SAS, SATA, Near-Line SAS, SSD drives with optional ex bay
Optical drive
The Dell EMC PowerEdge T640 system supports one optional slim SATA DVD-ROM drive or DVD +/-RW drive.
Ports and connectors specications
USB ports
The Dell EMC PowerEdge T640 system supports the following USBs.
Table 14. USB specications
System Front panel Back panel Internal
PowerEdge T640 • One USB 2.0 compliant port
and one USB 3.0 compliant
port
• One iDRAC USB MGMT port
(USB 2.0)
Six USB ports
• Four USB 3.0 compliant ports
• Two USB 2.0 compliant ports
One USB 3.0 compliant port
NIC ports
The Dell EMC PowerEdge T640 system supports two onboard Network Interface Controller (NIC) ports on the back panel, which is
available in the following NIC congurations:
• Two 10 Gbps
NOTE: The LOM (Broadcom 57416) is compatible with 10GBASE-T IEEE 802.3an and 1000 BASE-T IEEE 802.3ab.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The Dell EMC PowerEdge T640 system supports
two 15-pin VGA ports on the front and back panels.
NOTE: The front VGA port is available only with the rack conguration.
32 Technical specications
Serial connector
The Dell EMC PowerEdge T640 system supports one serial connector on the back panel, which is a 9-pin connector, Data Terminal
Equipment (DTE), 16550-compliant.
Internal Dual SD Module with vFlash card
The Dell EMC PowerEdge T640 system supports Internal Dual SD module (IDSDM) and vFlash card. In 14th generation of PowerEdge
servers, IDSDM and vFlash card are combined into a single card module, and are available in anyone of these congurations:
• vFlash
• vFlash and IDSDM
The IDSDM/vFlash module sits in the back of the system, in a Dell-proprietary slot. The IDSDM/vFlash module supports three micro SD
cards (two cards for IDSDM and one card for vFlash). The micro SD cards capacity for IDSDM are 16/32/64 GB while for vFlash the
microSD card capacity is 16 GB.
NOTE: The write-protect switch is on the IDSDM or vFlash module.
NOTE: The IDSDM supports only Micro SD cards.
Video specications
The Dell EMC PowerEdge T640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buer.
Table 15. Supported video resolution options
Resolution Refresh rate (Hz) Color depth (bits)
1024 x 768 60 8, 16, 32
1280 x 800 60 8, 16, 32
1280 x 1024 60 8, 16, 32
1360 x 768 60 8, 16, 32
1440 x 900 60 8, 16, 32
1600 x 900 60 8, 16, 32
1600 x 1200 60 8, 16, 32
1680 x 1050 60 8, 16, 32
1920 x 1080 60 8, 16, 32
1920 x 1200 60 8, 16, 32
NOTE: 1920 x 1080 and 1920 x 1200 resolutions are only supported in reduced blanking mode.
Environmental specications
NOTE: For additional information about environmental certications, please refer to the Product Environmental Datasheet
located with the Manuals & Documents on www.dell.com/poweredgemanuals
Technical specications 33
Table 16. Temperature specications
Temperature Specications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Fresh air For information about fresh air, see Expanded Operating Temperature
section.
Maximum temperature gradient (operating and storage) 20°C/h (68°F/h)
Table 17. Relative humidity specications
Relative humidity Specications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be
non-condensing at all times.
Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point.
Table 18. Maximum vibration specications
Maximum vibration Specications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested).
Table 19. Maximum shock specications
Maximum vibration Specications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axes
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.
Table 20. Maximum altitude specications
Maximum altitude Specications
Operating 3048 m (10,000 ft)
Storage 12,000 m (39,370 ft)
Table 21. Operating temperature de-rating specications
Operating temperature de-rating Specications
Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m
(3,117 ft).
35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m
(3,117 ft).
34 Technical specications
Operating temperature de-rating Specications
40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m
(3,117 ft).
Standard operating temperature
Table 22. Standard operating temperature specications
Standard operating temperature Specications
Continuous operation (for altitude less than 950 m or 3117
ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment.
Expanded operating temperature
Table 23. Expanded operating temperature specications
Expanded operating temperature Specications
Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate continuously in temperatures as low
as 5°C and as high as 40°C.
For temperatures between 35°C and 40°C, de-rate maximum allowable
temperature by 1°C per 175 m above 950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C to
35°C), the system can operate down to –5°C or up to 45°C for a
maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C,de-rate maximum allowable
temperature by 1°C per 125 m above 950 m (1°F per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe reported in the System Event
Log.
Expanded operating temperature restrictions and Fresh Air restrictions
• Six hot swappable fans (standard fans) are required.
• Two PSUs in redundancy mode are required, but PSU failure is not supported.
• 3.5-inch x 18 hard drives is not supported.
• NVMe or PCIe SSD is not supported.
• GPGPU is not supported.
• Processor > 165 W is not supported.
• Internal TBU (tape backup drive) is not supported.
Technical specications 35
• Non-Dell qualied peripheral cards are not supported.
• Peripheral cards consuming greater than 25 W are not supported.
• 128 GB LRDIMM is supported.
• NVDIMM is not supported.
• Mellanox 100 GB, Mellanox Navi DP/SP, Intel FortPond Solarare Nova, Solarare Sunspot are not supported.
Particulate and gaseous contamination specications
The following table denes the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If
the levels of particulate or gaseous pollution exceed the specied limitations and result in equipment damage or failure, you may need to
rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
Table 24. Particulate contamination specications
Particulate contamination Specications
Air ltration Data center air ltration as dened by ISO Class 8 per ISO 14644-1 with a
95% upper condence limit.
NOTE: The ISO Class 8 condition applies to data center
environments only. This air ltration requirement does not apply to
IT equipment designed to be used outside a data center, in
environments such as an oce or factory oor.
NOTE: Air entering the data center must have MERV11 or MERV13
ltration.
Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive
particles.
NOTE: This condition applies to data center and non-data center
environments.
Corrosive dust • Air must be free of corrosive dust.
• Residual dust present in the air must have a deliquescent point less than
60% relative humidity.
NOTE: This condition applies to data center and non-data center
environments.
Table 25. Gaseous contamination specications
Gaseous contamination Specications
Copper coupon corrosion rate <300 Å/month per Class G1 as dened by ANSI/ISA71.04-2013.
Silver coupon corrosion rate <200 Å/month as dened by ANSI/ISA71.04-2013.
NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
36 Technical specications
Initial system setup and conguration
Setting up your system
Perform the following steps to set up your system:
1 Unpack the system.
2 Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at
www.dell.com/poweredgemanuals.
3 Connect the peripherals to the system.
4 Connect the system to its electrical outlet.
5 Power on the system by pressing the power button or by using iDRAC.
6 Power on the attached peripherals.
For more information about setting up your system, see the Getting Started Guide that shipped with your system.
iDRAC conguration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management.
This reduces the need for physical access to the system.
Options to set up iDRAC IP address
To enable communication between your system and iDRAC, you must rst congure the network settings based on your network
infrastructure.
NOTE: For static IP conguration, you must request for it at the time of purchase.
This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces:
Interfaces Document/Section
iDRAC Settings
utility
Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
Dell Deployment
Toolkit
Dell Deployment Toolkit User’s Guide at www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit
Dell Lifecycle
Controller
Dell Lifecycle Controller User’s Guide at www.dell.com/poweredgemanuals
iDRAC Direct and
Quick Sync 2
(optional)
See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can also access
iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
3
Initial system setup and conguration 37
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
If you have opted for secure default access to iDRAC, you must use the iDRAC secure default password available on the system
Information tag. If you have not opted for secure default access to iDRAC, then use the default user name and password –root and
calvin. You can also log in by using your Single Sign-On or Smart Card.
NOTE: You must have the iDRAC credentials to log in to iDRAC.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
NOTE: The Intel Quick Assist Technology (QAT) on the Dell EMC PowerEdge T640 is supported with chipset integration and is
enabled through an optional license. The license les are enabled on the sleds through iDRAC.
For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's
Guide at www.dell.com/poweredgemanuals.
You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at
www.dell.com/poweredgemanuals.
Options to install the operating system
If the system is shipped without an operating system, install a supported operating system by using one of the following resources:
Table 26. Resources to install the operating system
Resources Location
iDRAC www.dell.com/idracmanuals
Lifecycle Controller www.dell.com/idracmanuals > Lifecycle Controller
OpenManage Deployment Toolkit www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Dell certied VMware ESXi www.dell.com/virtualizationsolutions
Installation and How-to videos for supported operating systems on
PowerEdge systems
Supported Operating Systems for Dell EMC PowerEdge systems
Methods to download rmware and drivers
You can download the rmware and drivers by using any of the following methods:
38 Initial system setup and conguration
Table 27. Firmware and drivers
Methods Location
From the Dell EMC support site www.dell.com/support/home
Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)
www.dell.com/idracmanuals
Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager
Using Dell OpenManage Essentials (OME) www.dell.com/openmanagemanuals > OpenManage Essentials
Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility
Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment
Toolkit
Using iDRAC virtual media www.dell.com/idracmanuals
Downloading drivers and rmware
Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management rmware on your system.
Prerequisite
Ensure that you clear the web browser cache before downloading the drivers and rmware.
Steps
1 Go to www.dell.com/support/home.
2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click
Submit.
NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the
Service Tag, or click View products, and navigate to your product.
3 Click Drivers & Downloads.
The drivers that are applicable to your system are displayed.
4 Download the drivers to a USB drive, CD, or DVD.
Initial system setup and conguration 39
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system rmware.
Topics:
• Options to manage the pre-operating system applications
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• PXE boot
Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
• System Setup
• Dell Lifecycle Controller
• Boot Manager
• Preboot Execution Environment (PXE)
System Setup
By using the System Setup screen, you can congure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected eld is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by one of the following:
• Standard graphical browser—The browser is enabled by default.
• Text browser—The browser is enabled by using Console Redirection.
Viewing System Setup
To view the System Setup screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
4
40 Pre-operating system management applications
System Setup details
The System Setup Main Menu screen details are explained as follows:
Option Description
System BIOS Enables you to congure BIOS settings.
iDRAC Settings Enables you to congure the iDRAC settings.
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI (Unied
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
www.dell.com/poweredgemanuals.
Device Settings Enables you to congure device settings.
System BIOS
You can use the System BIOS screen to edit specic functions such as boot order, system password, and setup password, set the SATA
and PCIe NVMe RAID mode, and enable or disable USB ports.
Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If the operating system begins to load before you press F2, wait for the system to nish booting, and then
restart the system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
System BIOS Settings details
The System BIOS Settings screen details are explained as follows:
Option Description
System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings Provides information and options related to the installed memory.
Processor Settings Provides information and options related to the processor such as speed and cache size.
SATA Settings Provides options to enable or disable the integrated SATA controller and ports.
NVMe Settings Provides options to change the NVMe settings. If the system contains the NVMe drives that you want to
congure in a RAID array, you must set both this eld and the Embedded SATA eld on the SATA Settings menu
to RAID mode. You might also need to change the Boot Mode setting to UEFI. Otherwise, you should set this eld
to Non-RAID mode.
Boot Settings Provides options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.
Pre-operating system management applications 41
Option Description
Network Settings Provides options to manage the UEFI network settings and boot protocols.
Legacy network settings are managed from the Device Settings menu.
Integrated Devices Provides options to manage integrated device controllers and ports, species related features and options.
Serial
Communication
Provides options to manage the serial ports, their related features and options.
System Prole
Settings
Provides options to change the processor power management settings, and memory frequency.
System Security Provides options to congure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security, and UEFI secure boot. It also manages the power button on the system.
Redundant OS
Control
Sets the redundant OS information for redundant OS control.
Miscellaneous
Settings
Provides options to change the system date and time.
System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and BIOS version.
Viewing System Information
To view the System Information screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Information.
System Information details
The System Information screen details are explained as follows:
Option Description
System Model
Name
Species the system model name.
System BIOS
Version
Species the BIOS version installed on the system.
System
Management
Engine Version
Species the current version of the Management Engine rmware.
System Service Tag Species the system Service Tag.
42 Pre-operating system management applications
Option Description
System
Manufacturer
Species the name of the system manufacturer.
System
Manufacturer
Contact
Information
Species the contact information of the system manufacturer.
System CPLD
Version
Species the current version of the system complex programmable logic device (CPLD) rmware.
UEFI Compliance
Version
Species the UEFI compliance level of the system rmware.
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specic memory functions, such as system
memory testing and node interleaving.
Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If the operating system begins to load before you press F2, wait for the system to nish booting, and then
restart the system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Memory Settings.
Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory
Size
Species the memory size in the system.
System Memory
Type
Species the type of memory installed in the system.
System Memory
Speed
Species the system memory speed.
System Memory
Voltage
Species the system memory voltage.
Video Memory Species the amount of video memory.
System Memory
Testing
Species whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.
Memory Operating
Mode
Species the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi
Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default.
Pre-operating system management applications 43
Option Description
NOTE: The Memory Operating Mode option can have dierent default and available options based on the
memory conguration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This
mode can be used by an operating system that supports the feature to load critical applications or
enables the operating system kernel to maximize system availability.
Current State of
Memory Operating
Mode
Species the current state of the memory operating mode.
Node Interleaving Species if Non-Uniform Memory Architecture (NUMA) is supported. If this eld is set to Enabled, memory
interleaving is supported if a symmetric memory conguration is installed. If this eld is set to Disabled, the system
supports NUMA (asymmetric) memory congurations. This option is set to Disabled by default.
ADDDC Setting Enables or disables ADDDC Setting feature. When Adaptive Double DRAM Device Correction (ADDDC) is enabled,
failing DRAM's are dynamically mapped out. When set to Enabled it can have some impact to system performance
under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled by default.
Opportunistic Self-
Refresh
Enables or disables opportunistic self-refresh feature. This option is set to Disabled by default.
Persistent Memory This eld controls Persistent Memory on the system. This option is only available if the persistent memory module
is installed in the system.
Persistent Memory details
The Persistent Memory screen details can be found in the NVDIMM-N User Guide and DCPMM User Guideat www.dell.com/
poweredgemanuals.
Processor Settings
You can use the Processor Settings screen to view the processor settings and perform specic functions such as enabling virtualization
technology, hardware prefetcher, logical processor idling.
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Processor Settings.
Processor Settings details
The Processor Settings screen details are explained as follows:
44 Pre-operating system management applications
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.
CPU Interconnect
Speed
Enables you to govern the frequency of the communication links among the processors in the system.
NOTE: The standard and basic bin processors support lower link frequencies.
The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate
by default.
Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by
the processors. You can also select specic frequencies that the processors support, which can vary.
For best performance, you should select Maximum data rate. Any reduction in the communication link frequency
aects the performance of non-local memory accesses and cache coherency trac. In addition, it can slow access
to non-local I/O devices from a particular processor.
However, if power saving considerations outweigh performance, you might want to reduce the frequency of the
processor communication links. If you do this, you should localize memory and I/O accesses to the nearest NUMA
node to minimize the impact to system performance.
Virtualization
Technology
Enables or disables the virtualization technology for the processor. This option is set to Enabled by default.
Adjacent Cache
Line Prefetch
Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.
Hardware
Prefetcher
Enables or disables the hardware prefetcher. This option is set to Enabled by default.
Software
Prefetcher
Enables or disables the software prefetcher. This option is set to Enabled by default.
DCU Streamer
Prefetcher
Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
UPI Prefetch Enables you to get the memory read started early on DDR bus. The Ultra Path Interconnect (UPI) Rx path will
spawn the speculative memory read to Integrated Memory Controller (iMC) directly. This option is set to Enabled
by default.
Logical Processor
Idling
Enables you to improve the energy eciency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.
Congurable TDP Enables you to congure the TDP level. The available options are Nominal, Level 1, and Level 2. This option is set
to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
x2APIC Mode Enables or disables the x2APIC mode. This option is set to Enabled by default.
Number of Cores
per Processor
Controls the number of enabled cores in each processor. This option is set to All by default.
Processor Core
Speed
Species the maximum core frequency of the processor.
Pre-operating system management applications 45
Option Description
Processor Bus
Speed
Displays the bus speed of the processor.
Processor n NOTE: Depending on the number of processors, there might be up to two processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model-
Stepping
Species the family, model, and stepping of the processor as dened by Intel.
Brand Species the brand name.
Level 2 Cache Species the total L2 cache.
Level 3 Cache Species the total L3 cache.
Number of Cores Species the number of cores per processor.
Maximum Memory
Capacity
Species the maximum memory capacity per processor.
Microcode Species the microcode.
SATA Settings
You can use the SATA Settings screen to view the settings of SATA devices and enable SATA and PCIe NVMe RAID mode on your system.
Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click SATA Settings.
SATA Settings details
The SATA Settings screen details are explained as follows:
Option Description
Embedded SATA Enables the embedded SATA option to be set to O, or AHCI Mode, or RAID Mode. This option is set to AHCI
Mode by default.
Security Freeze
Lock
Enables you to send Security Freeze Lock command to the embedded SATA drives during POST. This option is
applicable only for AHCI mode. This option is set to Enabled by default.
Write Cache Enables or disables the command for the embedded SATA drives during POST. This option is set to Disabled by
default.
46 Pre-operating system management applications
Option Description
Port n Enables you to set the drive type of the selected device.
For AHCI Mode or RAID Mode, BIOS support is always enabled.
Option Description
Model Species the drive model of the selected device.
Drive Type Species the type of drive attached to the SATA port.
Capacity Species the total capacity of the drive. This eld is undened for removable media
devices such as optical drives.
NVMe Settings
The NVMe settings enable you to set the NVMe drives to either RAID mode or Non-RAID mode.
NOTE: To congure these drives as RAID drives, you must set the NVMe drives and the Embedded SATA option in the SATA
Settings menu to RAID mode. If not, you must set this eld to Non-RAID mode.
Viewing NVMe Settings
To view the NVMe Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click NVMe Settings.
NVMe Settings details
The NVMe Settings screen details are explained as follows:
Option Description
NVMe Mode Enables you to set the NVMe mode. This option is set to Non RAID by default.
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
•UEFI: The Unied Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform rmware. The
interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating
system and its loader. The following benets are available when the Boot Mode is set to UEFI:
– Support for drive partitions larger than 2 TB.
– Enhanced security (e.g., UEFI Secure Boot).
– Faster boot time.
Pre-operating system management applications 47
NOTE: You must use only the UEFI boot mode in order to boot from NVMe drives.
•BIOS: The BIOS Boot Mode is the legacy boot mode. It is maintained for backward compatibility.
Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Boot Settings.
Boot Settings details
The Boot Settings screen details are explained as follows:
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not
installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this eld to BIOS enables
compatibility with non-UEFI operating systems. This option is set to UEFI by default.
NOTE: Setting this eld to UEFI disables the BIOS Boot Settings menu.
Boot Sequence
Retry
Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system re-attempts the boot sequence after 30 seconds. This option is set to Enabled by default.
Hard-Disk Failover Species the drive that is booted in the event of a drive failure. The devices are selected in the Hard-Disk Drive
Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the rst drive in the list is
attempted to boot. When this option is set to Enabled, all drives are attempted to boot in the order selected in the
Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. This option is set to Disabled by
default.
Generic USB Boot Enables or disables the USB boot option. This option is set to Disabled by default.
Hard-disk Drive
Placeholder
Enables or disables the Hard-disk drive placeholder option. This option is set to Disabled by default.
BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options.
The Boot options include IPv4 PXE and IPv6 PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
UEFI Boot
Sequence
Enables you to change the boot device order.
48 Pre-operating system management applications
Option Description
Boot Options
Enable/Disable
Enables you to select the enabled or disabled boot devices.
Choosing system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
• BIOS boot mode is the standard BIOS-level boot interface.
• UEFI boot mode (the default), is an enhanced 64-bit boot interface.
If you have congured your system to boot to UEFI mode, it replaces the system BIOS.
1 From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2 Select the UEFI boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.
3 After the system boots in the specied boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport.
Changing boot order
About this task
You may have to change the boot order if you want to boot from a USB key. You may have to change the boot order if you want to boot
from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
Steps
1 On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI/BIOS Boot Settings > UEFI/BIOS Boot
Sequence.
2 Click Boot Option Settings > BIOS/UEFI Boot Settings > Boot Sequence.
NOTE: Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device
down or up in the order.
3 Click Exit, and then click Yes to save the settings on exit.
Network Settings
You can use the Network Settings screen to modify UEFI PXE, iSCSI, and HTTP boot settings. The network settings option is available
only in the UEFI mode.
NOTE: BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the
network controllers handles the network settings.
Pre-operating system management applications 49
Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Network Settings.
Network Settings screen details
The Network Settings screen details are explained as follows:
Option Description
UEFI PXE Settings Options Description
PXE Device n (n =
1 to 4)
Enables or disables the device. When enabled, a UEFI PXE boot option is created for the
device.
PXE Device n
Settings(n = 1 to 4)
Enables you to control the conguration of the PXE device.
UEFI HTTP
Settings Options Description
HTTP Device (n = 1
to 4)
Enables or disables the device. When enabled, a UEFI HTTP boot option is created for the
device.
HTTP Device n
Settings (n = 1 to 4)
Enables you to control the conguration of the HTTP device.
UEFI iSCSI Settings Enables you to control the conguration of the iSCSI device.
Table 28. UEFI iSCSI Settings screen details
Option Description
iSCSI Initiator Name Species the name of the iSCSI initiator in IQN format.
iSCSI Device1 Enables or disables the iSCSI device. When disabled, a
UEFI boot option is created for the iSCSI device
automatically. This is set to Enabled by default.
iSCSI Device1 Settings Enables you to control the conguration of the iSCSI
device.
50 Pre-operating system management applications
Integrated Devices
You can use the Integrated Devices screen to view and congure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Integrated Devices.
Integrated Devices details
The Integrated Devices screen details are explained as follows:
Option Description
User Accessible
USB Ports
Congures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting
All Ports O disables all front and back USB ports; selecting All Ports O (Dynamic) disables all front and back
USB ports during POST and front ports can be enabled or disabled dynamically by an authorized user or authorized
users without resetting the system.
The USB keyboard and mouse function in certain USB ports during the boot process, depending on the selection.
After the boot process is complete, the USB ports will be enabled or disabled as per the setting.
Internal USB Port Enables or disables the internal USB port. This option is set to On or O. This option is set to On by default.
NOTE: The Internal SD Card Port on the PCIe riser is controlled by Internal USB Port.
iDRAC Direct USB
Port
The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility. This option is set to ON or
OFF. When set to OFF, iDRAC does not detect any USB devices installed in this managed port. This option is set
to On by default.
Embedded NIC1
and NIC2
Enables or disables the OS interface of the embedded NIC1 and NIC2 Controller.
NOTE: If set to Disabled (OS), the embedded NICs may still be available for shared network access by
the embedded management controller. This function must be congured via the NIC management
utilities provided with your system.
NOTE: The LOM (Broadcom 57416) is compatible with 10GBASE-T IEEE 802.3an and 1000 BASE-T IEEE
802.3ab.
I/OAT DMA Engine Enables or disables the I/O Acceleration Technology (I/OAT) option. I/OAT is a set of DMA features designed to
accelerate network trac and lower CPU utilization. Enable only if the hardware and software support the
feature.This option is set to Disabled by default.
Embedded Video
Controller
Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the
Embedded Video Controller is used as the primary display even if add-in graphic cards are installed. When set to
Disabled, an add-in graphics card is used as the primary display. BIOS will output displays to both the primary add-
Pre-operating system management applications 51
Option Description
in video and the embedded video during POST and pre-boot environment. The embedded video is disabled before
the operating system boots. This option is set to Enabled by default.
NOTE: When there are multiple add-in graphic cards installed in the system, the rst card discovered
during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the
slots in order to control which card is the primary video.
Current State of
Embedded Video
Controller
Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only eld. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Enabled.
SR-IOV Global
Enable
Enables or disables the BIOS conguration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Enabled by default.
OS Watchdog
Timer
If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Enabled(the default),
the timer does not have any eect on the system.
Empty Slot Unhide Enables or disables the root ports of all the empty slots that are accessible to the BIOS and OS. This option is set
to Disabled by default.
Memory Mapped
I/O above 4 GB
Enables or disables the support for the PCIe devices that need large amounts of memory. Enable this option only
for 64-bit operating systems. This option is set to Enabled by default.
Memory Mapped
I/O Base
When set to 12 TB, the system maps the MMIO base to 12 TB. Enable this option for an OS that requires 44 bit
PCIe addressing. When set to 512 GB, the system maps the MMIO base to 512 GB, and reduces the maximum
support for memory to less than 512 GB. Enable this option only for the 4 GPU DGMA issue. This option is set to
56 TB by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the conguration
of the PCIe cards installed in the specied slot. Slots must be disabled only when the installed peripheral card
prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled. Only slots that are present on the system are available for control.
Slot Bifurcation Allows Platform Default Bifurcation, Auto Discovery of Bifurcation and Manual Bifurcation Control. The default
is set to Platform Default Bifurcation. The slot bifurcation eld is accessible when set to Manual Bifurcation
Control and is disabled when set to Platform Default Bifurcation or Auto Discovery of Bifurcation.
Table 29. Slot Bifurcation
Option Description
Slot 1 Bifurcation x16, x4, x8, x4 x4 x8 or x8 x4 x4 Bifurcation
Slot 2 Bifurcation x4 (Display only)
Slot 3 Bifurcation x16, x4, x8, x4 x4 x8 or x8 x4 x4 Bifurcation
Slot 4 Bifurcation x4 or x8 Bifurcation
Slot 5 Bifurcation x4 (Display only)
Slot 6 Bifurcation x16, x4, x8, x4 x4 x8 or x8 x4 x4 Bifurcation
Slot 7 Bifurcation x4 or x8 Bifurcation
Slot 8 Bifurcation x16, x4, x8, x4 x4 x8 or x8 x4 x4 Bifurcation
52 Pre-operating system management applications
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Serial Communication.
Serial Communication details
The Serial Communication screen details are explained as follows:
Option Description
Serial
Communication Enables you to select serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console
redirection can also be enabled, and the port address can be specied. This option is set to Auto by default.
Serial Port Address Enables you to set the port address for serial device. This eld sets the serial port address to either COM1 or
COM2 (COM1=0x3F8, COM2=0x2F8). This option is set to Serial Device1=COM2 or Serial Device 2=COM1 by
default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1.
External Serial
Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option. This option is set to Serial Device 1 by default.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
congure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within the
BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Species the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.
Remote Terminal
Type
Enables you to set the remote console terminal type. This option is set to VT100/VT220 by default.
Redirection After
Boot
Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.
Pre-operating system management applications 53
System Prole Settings
You can use the System Prole Settings screen to enable specic system performance settings such as power management.
Viewing System Prole Settings
To view the System Prole Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Prole Settings.
System Prole Settings details
The System Prole Settings screen details are explained as follows:
Option Description
System Prole Sets the system prole. If you set the System Prole option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.This option is
set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
NOTE: All the parameters on the system prole setting screen are available only when the System Prole
option is set to Custom.
CPU Power
Management
Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is Demand-
Based Power Management.
Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specic
speed. This option is set to Maximum Performance by default.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.
C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.
C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Write Data CRC Enables or disables the Write Data CRC. This option is set to Disabled by default.
Memory Patrol
Scrub
Sets the memory patrol scrub frequency. This option is set to Standard by default.
Memory Refresh
Rate
Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Uncore Frequency Enables you to select the Processor Uncore Frequency option.Dynamic mode enables the processor to optimize
power resources across cores and uncores during runtime. The optimization of the uncore frequency to either save
power or optimize performance is inuenced by the setting of the Energy Eciency Policy option.
Energy Ecient
Policy
Enables you to select the Energy Ecient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings. This option is set to Balanced Performance by default.
54 Pre-operating system management applications
Option Description
Number of Turbo
Boost Enabled
Cores for Processor
1
NOTE: If there are two processors installed in the system, you will see an entry for Number of Turbo
Boost Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for Processor 1. The maximum number of cores is enabled by
default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system proles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.
CPU Interconnect
Bus Link Power
Management
Enables or disables the CPU Interconnect Bus Link Power Management. This option is set to Enabled by default.
PCI ASPM L1 Link
Power
Management
Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default.
System Security
You can use the System Security screen to perform specic functions such as setting the system password, setup password and disabling
the power button.
Viewing System Security
To view the System Security screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click System Security.
System Security Settings details
The System Security Settings screen details are explained as follows:
Option Description
CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Password Enables you to set the system password. This option is set to Enabled by default and is read-only if the password
jumper is not installed in the system.
Setup Password Enables you to set the system setup password. This option is read-only if the password jumper is not installed in
the system.
Password Status Enables you to lock the system password. This option is set to Unlocked by default.
Pre-operating system management applications 55
Option Description
TPM Security NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to O by default. You can
only modify the TPM Status TPM Activation, and the Intel TXT elds if the TPM Status eld is set to either On
with Pre-boot Measurements or On without Pre-boot Measurements.
When TPM 1.2 is installed, the TPM Security option is set to O, On with Pre-boot Measurements, or On
without Pre-boot Measurements.
Table 30. TPM 1.2 security information
Option Description
TPM Information Changes the operational state of the TPM. This option
is set to No Change by default.
TPM Firmware Indicates the rmware version of the TPM.
TPM Status Species the TPM status.
TPM Command Controls the Trusted Platform Module (TPM). When
set to None, no command is sent to the TPM. When
set to Activate, the TPM is enabled and activated.
When set to Deactivate, the TPM is disabled and
deactivated. When set to Clear, all the contents of the
TPM are cleared. This option is set to None by default.
When TPM 2.0 is installed, the TPM Security option is set to On or O. This option is set to O by default.
Table 31. TPM 2.0 security information
Option Description
TPM Information Changes the operational state of the TPM. This option
is set to No Change by default.
TPM Firmware Indicates the rmware version of the TPM.
TPM Hierarcy Enable, disable, or clear the storage and endorsement
hierarchies. When set to Enabled, the storage and
endorsement hierarchies can be used.
When set to Disabled, the storage and endorsement
hierarchies cannot be used.
When set to Clear, the storage and endorsement
hierarchies are cleared of any values, and then reset to
Enabled.
TPM Information Enables you to change the operational state of the TPM. This option is set to No Change by default.
TPM Status Species the TPM status.
TPM Command Controls the Trusted Platform Module (TPM). When set to None, no command is sent to the TPM. When set to
Activate, the TPM is enabled and activated. When set to Deactivate, the TPM is disabled and deactivated. When
set to Clear, all the contents of the TPM are cleared. This option is set to None by default.
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may aect
booting to the operating system.
This eld is read-only when TPM Security is set to O. The action requires an additional reboot before it can take
eect.
56 Pre-operating system management applications
Option Description
Intel(R) TXT Enables you to set the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to O
by default.
Power Button Enables you to set the power button on the front of the system. This option is set to Enabled by default.
AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery
Delay
Enables you to set the time that the system should take to power up after AC power is restored to the system.
This option is set to Immediate by default.
User Dened Delay
(60 s to 600 s)
Enables you to set the User Dened Delay option when the User Dened option for AC Power Recovery Delay is
selected.
UEFI Variable
Access
Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specication. When set to Controlled, selected UEFI variables are
protected in the environment, and new UEFI boot entries are forced to be at the end of the current boot order.
In-Band
Manageability
Interface
When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI
devices from the operating system. This prevents the operating system from changing the ME power capping
settings, and blocks access to all in-band management tools. All management should be managed through out-of-
band. This option is set to Enabled by default.
NOTE: BIOS update requires HECI devices to be operational and DUP updates require IPMI interface to
be operational. This setting needs to be set to Enabled to avoid updating errors.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certicates in the Secure
Boot Policy. Secure Boot is set to Disabled by default.
Secure Boot Policy When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer key and certicates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-dened key and
certicates. Secure Boot policy is set to Standard by default.
Secure Boot Mode Enables you to congure how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx).
If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the
current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode.
Options Description
User Mode In User Mode, PK must be installed, and BIOS performs signature verication on
programmatic attempts to update policy objects.
BIOS allows unauthenticated programmatic transitions between modes.
Audit Mode In Audit mode, PK is not present. BIOS does not authenticate programmatic updates to
the policy objects, and transitions between modes.
Audit Mode is useful for programmatically determining a working set of policy objects.
BIOS performs signature verication on pre-boot images and logs the results in the image
Execution Information Table, but approves the images whether they pass or fail
verication.
Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and
the BIOS performs signature verication on programmatic attempts to update policy
objects.
Deployed Mode restricts the programmatic mode transitions.
Pre-operating system management applications 57
Option Description
Secure Boot Policy
Summary
Species the list of certicates and hashes that secure boot uses to authenticate images.
Secure Boot
Custom Policy
Settings
Congures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Policy to Custom.
Creating a system and setup password
Prerequisite
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1 To enter System Setup, press F2 immediately after turning on or rebooting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, verify that Password Status is set to Unlocked.
4 In the System Password eld, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to reenter the system password.
5 Reenter the system password, and click OK.
6 In the Setup Password eld, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7 Reenter the setup password, and click OK.
8 Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take eect until the system reboots.
Using your system password to secure the system
About this task
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
Steps
1 Power on or reboot your system.
2 Type the system password and press Enter.
Next step
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
58 Pre-operating system management applications
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You
have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message
that the system has stopped functioning and must be turned o. Even after you turn o and restart the system, the error
message is displayed until the correct password is entered.
Deleting or changing system and setup password
Prerequisite
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
Steps
1 To enter System Setup, press F2 immediately after turning on or restarting your system.
2 On the System Setup Main Menu screen, click System BIOS > System Security.
3 On the System Security screen, ensure that Password Status is set to Unlocked.
4 In the System Password eld, change or delete the existing system password, and then press Enter or Tab.
5 In the Setup Password eld, alter or delete the existing setup password, and then press Enter or Tab.
NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If
you delete the system password or setup password, a message prompts you to conrm the deletion.
6 Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
7 Select Setup Password, change, or delete the existing setup password and press Enter or Tab.
NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If
you delete the system password or setup password, a message prompts you to conrm the deletion.
Operating with setup password enabled
If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must power down.
Password Invalid. Number of unsuccessful password attempts: <x> Maximum number of password
attempts exceeded.System halted.
Even after you restart the system, the error message is displayed until the correct password is typed. The following options are exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password.
For more information, see the System Security Settings details section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Pre-operating system management applications 59
Redundant OS Control
In the Redundant OS Control screen you can set the redundant OS information. This enables you to set up a physical recovery disk on the
system.
Viewing Redundant OS Control
To view the Redundant OS Control screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Redundant OS Control.
Redundant OS Control screen details
The Redundant OS Control screen details are explained as follows:
Option Description
Redundant OS
Location
Enables you to select a backup disk from the following devices:
•None
•IDSDM
•SATA Ports in AHCI mode
•BOSS PCIe Cards (Internal M.2 Drives)
•Internal USB
NOTE: RAID congurations and NVMe cards not are included as BIOS does not have the ability to
distinguish between individual drives in those congurations.
Redundant OS
State NOTE: This option is disabled if Redundant OS Location is set to None.
When set to Visible, the backup disk is visible to the boot list and OS. When set to Hidden, the backup disk is
disabled and is not visible to the boot list and OS. This option is set to Visible by default.
NOTE: BIOS will disable the device in hardware, so it cannot be accessed by the OS.
Redundant OS Boot NOTE: This option is disabled if Redundant OS Location is set to None or if Redundant OS State is set to
Hidden.
When set to Enabled, BIOS boots to the device specied in Redundant OS Location. When set to Disabled, BIOS
preserves the current boot list settings. This option is set to Disabled by default.
60 Pre-operating system management applications
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specic functions such as updating the asset tag and changing the system
date and time.
Viewing Miscellaneous Settings
To view the Miscellaneous Settings screen, perform the following steps:
1 Power on, or restart your system.
2 Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to nish booting, and then
restart your system and try again.
3 On the System Setup Main Menu screen, click System BIOS.
4 On the System BIOS screen, click Miscellaneous Settings.
Miscellaneous Settings details
The Miscellaneous Settings screen details are explained as follows:
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Species the asset tag and enables you to modify it for security and tracking purposes.
Keyboard NumLock Enables you to set whether the system should boot with the NumLock enabled or disabled. This option is set to On
by default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on
Error
Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2 prompt also
includes keyboard errors.
Load Legacy Video
Option ROM
Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from the video
controller. Selecting Enabled in the operating system does not support UEFI video output standards. This eld is
available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled.
This option is set to Disabled by default.
Dell Wyse P25/P45
BIOS Access
Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default.
Power Cycle
Request
Enables or disables the Power Cycle Request. This option is set to None by default.
iDRAC Settings utility
The iDRAC settings utility is an interface to set up and congure the iDRAC parameters by using UEFI. You can enable or disable various
iDRAC parameters by using the iDRAC settings utility.
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade.
Pre-operating system management applications 61
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/
poweredgemanuals.
Device Settings
Device Settings enables you to congure the below device parameters:
• Controller Conguration Utility
• Embedded NIC Port1-X Conguration
• NICs in slotX, Port1-X Conguration
• BOSS Card conguration
Dell Lifecycle Controller
Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, conguration,
update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unied
Extensible Firmware Interface (UEFI) applications.
Embedded system management
The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system. The Dell Lifecycle
Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform congurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, conguring hardware and rmware, and deploying the operating system,
see the Dell Lifecycle Controller documentation at www.dell.com/poweredgemanuals.
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Viewing Boot Manager
About this task
To enter Boot Manager:
Steps
1 Power on, or restart your system.
2 Press F11 when you see the following message:
F11 = Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system
and try again.
62 Pre-operating system management applications
Boot Manager main menu
Menu item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the rst item in the boot order. If the boot attempt fails, the
system continues with the next item in the boot order until the boot is successful or no more boot options are
found.
One-shot Boot
Menu
Enables you to access boot menu, where you can select a one-time boot device to boot from.
Launch System
Setup
Enables you to access System Setup.
Launch Lifecycle
Controller
Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell.
One-shot UEFI boot menu
One-shot UEFI boot menu enables you to select a boot device to boot from.
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and congure the networked systems, remotely.
To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS
Setup. It does not pull any menu or allows managing of network devices.
Pre-operating system management applications 63
Installing and removing system components
The following sections contain the procedures for removing and replacing system components.
Safety instructions
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding ve minutes. Operating the system without the
system cover can result in component damage.
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the
system.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a
component or a blank.
Before working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Turn o the system, including all attached peripherals.
2 Disconnect the system from the electrical outlet and disconnect the peripherals.
3 Lay the system on its side.
4 Remove the system cover.
After working inside your system
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Place the system upright on a at, stable surface.
2 Reconnect the peripherals and connect the system to the electrical outlet.
3 Turn on the attached peripherals and then turn on the system.
Optional front bezel
5
64 Installing and removing system components
Removing the front bezel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unlock the bezel.
2 Press the blue release latch at the top of the bezel to release the bezel from the system.
3 Pull the top end of the bezel away from the system.
4 Unhook the bezel tabs from the slots at the bottom of the system, and lift the bezel away.
Figure 21. Removing the front bezel
Next step
1Installing the front bezel.
Installing the front bezel
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate and remove the bezel key.
NOTE: There are two bezel keys attached to the back of the bezel.
2 Insert the bezel tabs into the slots in the chassis.
3 Press the release latch, and push the bezel toward the system until the bezel locks into place.
4 Using the key lock the bezel.
Installing and removing system components 65
Figure 22. Installing the front bezel
System feet
Removing the system feet
Prerequisites
NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the
rack mode, or when you are replacing the system feet with the wheel assembly.
1 Follow the safety guidelines listed in Safety instructions.
2 Place the system on its side on a at, stable surface.
3 Rotate the system feet inward.
Step
Using the Phillips #2 screwdriver, remove the screw that secures the foot to the base of the system.
a Repeat the above step for the 3 remaining feet.
66 Installing and removing system components
Figure 23. Removing the system feet
Next step
1Install the system feet or install the castor wheels.
Installing the system feet
Prerequisites
CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over
and cause injury to the user or damage to the system.
1 Follow the safety guidelines listed in Safety instructions.
2 Place the system on its side, on a at, stable surface.
Steps
1 Align the three tabs on the system foot with the three slots on the base of the system.
2 Using the Phillips #2 screwdriver, secure the screw that secures the foot to the base of the system.
a Repeat the above steps to install the remaining system feet.
Installing and removing system components 67
Figure 24. Installing the system feet
Next steps
1 Place the system upright on a at, stable surface, and rotate the system feet outward.
2 Follow the procedure listed in After working inside your system.
Caster wheels – optional
Removing caster wheels
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Place the system on a at, stable surface.
Steps
1 Using the Phillips #2 screwdriver, loosen the captive screw that secures the front wheel unit to the base of the system.
2 Push the front wheel unit toward the rear of the system to release the retention hooks, and pull out the front wheel unit.
3 Loosen the screw that secures the back wheel unit to the base of the chassis.
4 Push the rear wheel unit toward the front of the system to release the retention hooks, and pull out the rear wheel unit.
68 Installing and removing system components
Figure 25. Removing caster wheels
Next step
1Install the caster wheels or the system feet, as applicable.
Installing caster wheels
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Place the system on its side on a at, stable surface.
3 If installed, remove the system feet.
Steps
1 Align the two retention hooks on the rear wheel unit with the two slots on the base of the system, and insert the hooks into the slots.
2 Push the rear wheel unit toward the back of the system and using a Phillips #2 screwdriver secure the unit in place using a single
screw.
3 Align the two retention hooks on the front wheel unit with the two slots on the base of the system, and insert the hooks into the slots.
4 Push the front wheel unit toward the front of the system and using a Phillips #2 screwdriver secure the unit in place using a single
screw.
Installing and removing system components 69
Figure 26. Installing caster wheels
Next step
1 Follow the procedure listed in Before working inside your system.
Drives
Removing a drive blank
The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Press the release button, and slide the drive blank out of the drive slot.
70 Installing and removing system components
Figure 27. Removing a drive blank
Next step
1Install a drive or drive blank.
Installing a drive blank
The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Step
Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.
Installing and removing system components 71
Figure 28. Installing a drive blank
Next step
If removed, install the front bezel.
Removing a drive carrier
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If applicable, remove the front bezel
3 Using the management software, prepare the drive for removal.
If the drive is online, the green activity or fault indicator ashes while the drive is turning o. When the drive indicators are o, the
drive is ready for removal. For more information, see the documentation for the storage controller.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the
storage controller card to ensure that the host adapter is congured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation
supplied with your operating system.
Steps
1 Press the release button to open the drive carrier release handle.
2 Holding the handle, slide the drive carrier out of the drive slot.
72 Installing and removing system components
Figure 29. Removing a drive carrier
Next steps
1Installing a drive carrier.
2 If you are not replacing the drive immediately, insert a drive blank in the empty drive slot to maintain proper system cooling.
Installing a drive carrier
Prerequisites
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage
controller card to ensure that the host adapter is congured correctly to support drive removal and insertion.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
CAUTION: When installing a drive, ensure that the adjacent drives are fully installed. Inserting a drive carrier and attempting to
lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation
supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to
rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement
drive is immediately lost after the drive is installed.
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the drive blank.
Steps
1 Press the release button on the front of the drive carrier to open the release handle.
2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane.
3 Close the drive carrier release handle to lock the drive in place.
Installing and removing system components 73
Figure 30. Installing a drive carrier
Next step
1 If removed, install the front bezel.
Removing the drive from the drive carrier
Prerequisite
Follow the safety guidelines listed in Safety instructions.
CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported.
Steps
1 Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier.
2 Lift the drive out of the drive carrier.
74 Installing and removing system components
Figure 31. Removing the drive from the drive carrier
Next step
1Installing the drive into the drive carrier.
Installing a drive into the drive carrier
Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported.
NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.
Steps
1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier.
2 Align the screw holes on the drive with the screws holes on the drive carrier.
When aligned correctly, the back of the drive is ush with the back of the drive carrier.
3 Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws.
Installing and removing system components 75
Figure 32. Installing a drive into the drive carrier
Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
3Remove the drive carrier.
Steps
1 Using a Phillips #1 screwdriver, remove the screws from the rails on the drive carrier.
2 Lift the 3.5 inch drive adapter out of the 3.5 inch drive carrier.
76 Installing and removing system components
Figure 33. Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier
Next step
1Install the 3.5 inch drive adapter into the 3.5 inch drive carrier
Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Install the 2.5 inch drive into the 3.5 inch drive adapter.
Steps
1 Insert the 3.5 inch drive adapter into the 3.5 inch drive carrier with the connector end of the drive toward the back of the 3.5 inch
drive carrier.
2 Align the screw holes on the 3.5 inch drive adapter with the holes on the 3.5 inch drive carrier.
3 Using a Phillips #1 screwdriver, secure the 3.5 inch drive adapter to the 3.5 inch carrier.
Installing and removing system components 77
Figure 34. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier
Next steps
1Install the drive carrier.
2 If removed, install the front bezel.
Removing a 2.5 inch drive from a 3.5 inch drive adapter
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Remove the 3.5 inch drive adapter from the 3.5 inch drive carrier.
NOTE: A 2.5 inch drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5 inch drive carrier.
Steps
1 Using a Phillips #2 screwdriver, remove the screws from the side of the 3.5 inch drive adapter.
2 Remove the 2.5 inch drive from the 3.5 inch drive adapter.
78 Installing and removing system components
Figure 35. Removing a 2.5 inch drive from a 3.5 inch drive adapter
Next step
Install a 2.5 inch drive into a 3.5 inch drive adapter.
Installing a 2.5 inch drive into a 3.5 inch drive adapter
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Remove the 3.5 inch drive adapter from the 3.5 inch hot swappable drive carrier.
Steps
1 Align the screw holes on the 2.5 inch drive with the screw holes on the 3.5 inch drive adapter.
2 Using a Phillips #2 screwdriver, secure the 2.5 inch drive to the 3.5 inch drive adapter.
Installing and removing system components 79
Figure 36. Installing a 2.5 inch drive into a 3.5 inch drive adapter
Next step
1Install the 3.5 inch drive adapter into the 3.5 inch hot swappable drive carrier.
Power supply units
PSU specications
The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Your system supports one of the following:
• Two 2400 W, 2000 W, 1600 W, 1100 W, 750 W, or 495 W AC PSUs
• Two 750 W Mixed Mode HVDC PSUs
NOTE: For more information, see the Technical specications section.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label. For example, Extended Power
Performance (EPP) label. Mixing PSUs from previous generations of PowerEdge servers is not supported, even if the PSUs have
the same power rating. Mixing PSUs will result in mismatch condition or failure to turn the system on.
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without redundancy) is
congured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs when Hot Spare is
disabled. When Hot Spare is enabled, one of the PSUs is put into the sleep mode when system utilization is low in order to
maximize eciency.
NOTE: If two PSUs are used, they must be of the same maximum output power.
80 Installing and removing system components
Hot spare feature
Your system supports the hot spare feature that signicantly reduces the power overhead associated with power supply unit (PSU)
redundancy.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of
the system load, thus operating at higher eciency. The PSU in the sleep state monitors output voltage of the active PSU. If the output
voltage of the active PSU drops, the PSU in the sleep state returns to an active output state.
If having both PSUs active is more ecient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
The default PSU settings are as follows:
• If the load on the active PSU is more than 50 percent of PSU rated power wattage, then the redundant PSU is switched to the active
state.
• If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep
state.
You can congure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at
Dell.com/idracmanuals.
Removing a power supply unit blank
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Step
If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.
CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply
unit bay in a non-redundant conguration. Remove the power supply unit blank only if you are installing a second power
supply unit.
Figure 37. Removing a power supply unit blank
Next step
1Install the power supply unit blank.
Installing and removing system components 81
Installing a power supply unit blank
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
NOTE: Install the power supply unit (PSU) blank only in the second PSU bay.
Step
Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place.
Figure 38. Installing a power supply unit blank
Next step
1 Follow the procedure listed in After working inside your system.
Removing a AC power supply unit
Prerequisites
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and
replace only one PSU at a time in a system that is powered on.
1 Follow the safety guidelines listed in Safety instructions.
2 Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the
strap on the PSU handle.
Step
Press the orange release latch and slide the PSU out of the system by using the PSU handle.
82 Installing and removing system components
Figure 39. Removing a power supply unit
Next step
1Install the AC PSU.
Installing a AC power supply unit
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output
power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Installing and removing system components 83
Figure 40. Installing a power supply unit
Next step
1 Connect the power cable to the PSU, and plug the cable into a power outlet.
CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.
NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU
is discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the
PSU is functioning properly.
Removing a DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: The system needs one PSU for normal operation. On power-redundant systems, remove and replace only one PSU at
a time in a system that is powered on.
1 Follow the safety guidelines listed in Safety instructions.
2 Disconnect the power wires from the power source and the connector from the PSU you intend to remove.
3 Disconnect the safety ground wire.
Step
Press the release latch and slide the PSU out of the system by using the PSU handle.
Next step
1Install the DC PSU.
84 Installing and removing system components
Installing DC power supply unit
Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
1 Follow the safety guidelines listed in Safety instructions.
2 For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the same type and have the same
maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
Step
Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place.
Next steps
1 Connect the safety ground wire.
2 Install the DC power connector in the PSU.
CAUTION: When connecting the power wires, ensure that you secure the wires with the strap to the PSU handle.
3 Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU status indicator turns green to signify that the PSU is functioning properly.
Wiring instructions for a DC power supply unit
Your system supports up to two –(48–60) V DC power supply units (PSUs).
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualied electrician must perform all connections
to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring
must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specied, use only 10 American Wire Gauge (AWG) wire rated
minimum 90ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit over-current protection rated 50
A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC source (reliably
grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is eciently secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the eld wiring.
Input requirements
• Supply voltage: –(48–60) V DC
• Current consumption: 32 A (maximum)
Installing and removing system components 85
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return).
• One UL 10 AWG, 2 m maximum, green with a yellow stripe, stranded wire (safety ground).
System cover
Removing the system cover
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Turn o the system and all attached peripherals.
3 Disconnect the system from the electrical outlet and peripherals.
4 If installed, remove the front bezel.
5 Place the system on a at, stable surface.
Steps
1 Turn the latch release lock to the unlocked position.
2 Press the cover release latch and remove the system cover.
86 Installing and removing system components
Figure 41. Removing the system cover
Next step
1Install the system cover.
Installing the system cover
Prerequisite
NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the
system.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the tabs on the system cover with the slots on the chassis.
2 Press the cover release latch, and push the cover toward the chassis until the latch locks into place.
3 Rotate the latch release lock clockwise to the locked position.
Installing and removing system components 87
Figure 42. Installing the system cover
Next steps
1 Place the system upright on its feet on a at and stable surface.
2 If removed, install the front bezel.
3 Reconnect the peripherals and connect the system to the electrical outlet.
4 Turn on the system, including all attached peripherals.
Inside the system
NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue.
88 Installing and removing system components
1 Release latch 2 Drive cage
3 Hot-swappable fans (middle fans) 4 GPU card holder
5 Internal PERC 6 PCIe card holder
7 PCIe slots 8 Left external fan
9 Right external fan 10 CPU2 socket
11 CPU1 12 Backplane
Air shroud
Removing the optional GPU air shrouds
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Step
Holding the touch points, press the release latch and lift the shroud out.
Installing and removing system components 89
Figure 43. Removing the optional GPU air shrouds
Next step
1Install the optional GPU air shrouds.
Installing the optional GPU air shrouds
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the tabs on the GPU air shroud with the securing slots on the chassis.
2 Lower the GPU air shroud into the chassis until it is rmly seated.
90 Installing and removing system components
Figure 44. Installing the optional GPU air shrouds
Next step
Follow the procedure listed in After working inside your system.
Removing the air shroud
Prerequisites
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in
shutdown of the system and loss of data.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If required, remove the two fans from the air shroud.
NOTE: The procedure to remove the cooling fan from the air shroud is similar to removing a cooling fan.
Step
Push the air shroud release tab, and holding the touch points at the center of the air shroud, lift the shroud from the system.
Installing and removing system components 91
Figure 45. Removing the air shroud
Next step
1Install the air shroud.
Installing the air shroud
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket.
Steps
1 Align the tabs on the air shroud with the securing slots on the chassis.
a Guide on the air shroud with the guide pin on the system board.
b Align the intrusion switch with the intrusion switch connector on the system board.
2 Lower the air shroud into the chassis until it is rmly seated.
When rmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets.
3 NOTE: The procedure to install the cooling fan into the air shroud is similar to installing a cooling fan.
If removed, install the fans into the air shroud.
92 Installing and removing system components
Figure 46. Installing the air shroud
Next step
1 Follow the procedure listed in After working inside your system.
Cooling fans
Cooling fan specications
The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide
cooling for the processors, expansion cards, and memory modules.
Your system supports a total of eight fans, including six hot-swappable fans and two external fans. Two hot-swappable fans are mounted in
rear side of the air shroud. The other four hot-swappable (middle) fans are mounted in the fan assembly that is located in the chassis
between the hard drive bay and the processors. The two external fans are mounted on the outside of the chassis for GPU congurations.
There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole
system.
The below listed congurations, features, and the PCIe expansion cards are supported only with the four hot-swappable (middle) fans
installed:
• Fan redundancy
• Fresh air condition
• NVMe/PCIe SSD
• 3.5 inch x 18 hard drives chassis
• Mellanox CX4 DP 100 Gb QSFP NIC (0272F)
• Mellanox CX4 DP 100 Gb NIC (068F2)
Installing and removing system components 93
• Mellanox CX4 SP 100 Gb NIC (6W1HY)
• Mellanox DP 40 Gb QSFP NIC (C8Y42)
• Intel QP 10 Gb Base-T NIC (K5V44)
•Solarare Sunspot DP 10Gb NIC (NPHCM)
•Solarare Nova DP 10Gb NIC (WY7T5)
• Qlogic DP 10Gb V1 NIC (VCXN5)
Listed below are the restrictions for fan redundancy:
• GPGPU congurations are not supported at 35deg. C of ambient or above.
• Mellanox 100G NICs are not supported.
For information on the restriction for fresh air condition, see the Expanded operating temperature restrictions topic in the Technical
Specication section.
Cooling fan matrix
Table 32. Cooling fan matrix
Chassis FAN1, FAN2 (Standard
[STD])
FAN3, FAN4, FAN5,
FAN6 (Standard [STD]/
High performance
[HPR])
FAN_EXT_R,
FAN_EXT_L
Fan conguration
3.5 inch x 8 Yes - - Base conguration
3.5 inch x 18 Yes Yes (STD) - Rich conguration
2.5 inch x 16 Yes - - Base conguration
2.5 inch x 32 Yes - - Base conguration
2.5 inch x 16 + NVMe Yes Yes (STD) - Rich conguration
Fan redundancy, FA and
high cooling tier PCIe
card
Yes Yes (STD) - Rich conguration
GPGPU card Yes Yes (HPR) Yes GPU conguration
Removing a middle or rear cooling fan
The procedure for removing a standard and a high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Step
Press the release tab and lift the cooling fan out of the cooling fan assembly.
94 Installing and removing system components
Figure 47. Removing a middle cooling fan
Next step
1Installing a middle or rear cooling fan.
Installing a middle or rear cooling fan
The procedure for installing a standard and a high performance fans is identical.
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Step
Holding the release tab, align the connector at the base of the cooling fan with the connector on the system board.
Installing and removing system components 95
Figure 48. Installing a middle cooling fan
Next step
1 Follow the procedure listed in After working inside your system.
Removing the right external fan
Prerequisites
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise
utmost care while removing or installing cooling fans.
NOTE: The procedure to remove the left external fan is similar to removing the right rear fan.
1 Follow the safety guidelines listed in Safety instructions.
2Remove the GPU air shrouds.
3Remove the air shroud.
Steps
1 Disconnect the fan cable from the system board.
2 Using the Phillips #2 screwdriver, loosen the captive screws that secure the fan to the system.
3 Lift the fan away, while guiding the fan cable through the cable vent.
96 Installing and removing system components
Figure 49. Removing the right external fan
Next step
1Installing the right external fan.
Installing the right external fan
Prerequisite
NOTE: The procedure to install the left external fan is similar to installing the right rear fan.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Guiding the fan cable through the cable vent, install the external fan over the PCIe slots.
2 Using the Phillips #2 screwdriver, secure the fan in place.
3 Connect the fan cable to the connected on the system board.
Figure 50. Install the right external fan
Next steps
1Install the air shroud.
Installing and removing system components 97
2Install the GPU air shrouds.
3 Follow the procedure listed in After working inside your system.
Cooling fan (middle fan) assembly
Removing the middle cooling fan assembly
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Lift the release levers to unlock the cooling fan assembly from the system.
2 Hold the release levers, and lift the cooling fan assembly away from the system.
Figure 51. Removing the middle cooling fan assembly
Next step
1Installing the middle cooling fan assembly.
Installing the middle cooling fan assembly
Prerequisite
Follow the safety guidelines listed in Safety instructions.
98 Installing and removing system components
CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before
installing the cooling fan assembly. Incorrectly installed cables may get damaged.
Steps
1 Align the guide rails on the cooling fan assembly with the standos on the system.
2 Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board.
3 Press the release levers to lock the cooling fan assembly into the system.
Figure 52. Installing the middle cooling fan assembly
Next step
1 Follow the procedure listed in After working inside your system.
Flex bays
Removing a NVMe drive bay or ex bay
Prerequisites
NOTE: The procedure to remove the ex bay is identical to removing the NVMe drive bay.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Disconnect the slim optical-drive and the backplane cables.
4Remove the backplane from NVMe drive bay or the ex bay.
Installing and removing system components 99
Steps
1 Using the Phillips #2 screwdriver, remove the two screws that secure the NVMe drive bay to the system.
2 Push the release latch down and slide the NVMe drive bay out of the system.
Figure 53. Removing a NVMe drive bay or ex bay
Next step
1Installing the NVMe drive bay or ex bay.
Installing a NVMe drive bay or ex bay
Prerequisite
NOTE: The procedure to install the ex bay is identical to installing the NVMe drive bay.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the tabs on the NVMe drive bay with the slots on the front of the system.
2 Insert the NVMe drive bay into the system until the tabs click into place.
3 Using the Phillips #2 screwdriver secure the NVMe drive bay to the system.
100 Installing and removing system components
Figure 54. Installing a NVMe drive bay or ex bay
Next steps
1Install the backplane to the NVMe drive bay or ex bay.
2 Connect the slim optical drive and the back plane cables.
3 Follow the procedure listed in After working inside your system.
Optical drives and tape drives
Optical drives and tape drives specications
Your system supports one of the following congurations:
Table 33. System congurations
System Congurations
Eight 3.5 inch drives or sixteen 2.5 inch drives Up to two SATA slim optical drives and one SAS tape drive
Sixteen 2.5 inch drives and eight NVMe drives One SATA slim optical drive
Systems with up to eighteen 3.5 inch drives One SATA slim optical drive or one SAS tape drive
Systems with up to thirty-two 2.5 inch drives One SATA slim optical drive
Installing and removing system components 101
Removing the optical or tape drive blank
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If installed, remove the front bezel.
Steps
1 To remove the drive blank, slide the release latch down to release the drive blank.
2 Push the drive blank to slide it out of the drive bay.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certication of the system.
The brackets also keep dust and dirt out of the system and aid in proper cooling and airow inside the system. Perform
the same steps to install blanks.
Figure 55. Removing the optical drive or tape drive
Next step
1 Install theoptical drive blank, an optical drive, or a tape drive.
Installing the optical or tape drive blank
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the front bezel.
102 Installing and removing system components
Steps
1 Align the guide on the drive blank with the slot on drive bay.
2 Slide the drive into the slot until the latch snaps into place.
Figure 56. Installing the optical or tape drive blank
Next steps
1 If removed, install the front bezel.
2 Follow the procedure listed in After working inside your system.
Removing the optical drive cage or tape drive
Prerequisites
NOTE: The procedure to remove the optical drive cage is identical to removing a tape drive.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If installed, remove the front bezel.
Steps
1 Disconnect the power and data cable from the back of the drive.
NOTE: Observe the routing of the power and data cable inside the chassis as you remove them from the system board
and the drive. You must route these cables properly when you replace them to prevent them from being pinched or
crimped.
2 To remove the drive, push the release latch to release the drive.
3 Slide the drive out of the drive bay.
4 If you are not immediately replacing the tape drive, install the blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certication of the system.
The brackets also keep dust and dirt out of the system and aid in proper cooling and airow inside the system. Perform
the same steps to install blanks.
Installing and removing system components 103
Figure 57. Removing the optical drive cage or tape drive
Next step
1Install the optical drive cage or tape drive.
Installing the optical drive cage or tape drive
Prerequisite
NOTE: The procedure to install the optical drive cage is the same as installing the tape drive.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unpack and prepare the drive for installation.
For instructions, see the documentation that shipped with the drive.
If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more information on installing a SAS tape
drive, see the Installing an expansion card section.
2 If applicable, remove the existing drive or the drive blank.
3 Align the guide on the drive with the slot on drive bay.
4 Slide the drive into the slot until the latch clicks into place.
5 Connect the power and data cable to the drive.
6 Connect the power and data cables to the backplane and the system board.
104 Installing and removing system components
Figure 58. Installing the optical drive cage or tape drive
Next steps
1 If removed, install the front bezel.
2 Follow the procedure listed in After working inside your system.
Removing the slim optical drive
The procedure to remove the slim optical drive blank is similar to removing the slim optical drive.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the optical drive cage.
NOTE: The procedure to remove the optical drive cage is identical to removing the optical or tape drive blank.
Steps
1 Locate the touch point for the slim optical drive lock on the cage.
2 Press the lock and push the slim optical drive out of the cage.
Installing and removing system components 105
Figure 59. Removing the slim optical drive blank
Next step
1Install the slim optical drive or the optical drive blank.
Installing the slim optical drive
The procedure to install the optical drive blank is similar to installing the slim optical drive.
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the slim optical drive with the slim optical drive bay on the optical drive cage.
2 Slide the optical drive into the optical drive bay until the lock clicks into place.
106 Installing and removing system components
Figure 60. Installing the slim optical drive blank
Next steps
1Install the optical drive cage.
2 Follow the procedure listed in After working inside your system.
NVDIMM-N battery
Removing the NVDIMM-N battery
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
CAUTION: To prevent data loss, ensure that your system is turned o and that the indicator LEDs on the battery are
O before removing the NVDIMM-N battery.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or
removing a battery.
3 Remove the NVDIMM-N battery cage.
Steps
1 Disconnect the cables from the NVDIMM-N battery.
2 Using the Phillips #2 screwdriver, loosen the screw securing the NVDIMM-N battery.
3 Holding the edges, lift the battery from the NVDIMM-N battery cage.
Installing and removing system components 107
Figure 61. Removing the NVDIMM-N battery
Next step
1Install the NVDIMM-N battery.
Installing the NVDIMM-N battery
Prerequisite
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or removing a
battery.
Follow the safety guidelines listed in Safety instructions.
Steps
1 Install the NVDIMM-N battery into the battery cage
2 Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery.
3 Connect the cables to the NVDIMM-N battery.
108 Installing and removing system components
Figure 62. Installing the NVDIMM-N battery
Next steps
1 Install the NVDIMM-N battery cage.
2 Follow the procedure listed in After working inside your system.
System memory
System memory guidelines
The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), and Non-Volatile DIMMs
(NVDIMM-Ns). System memory holds the instructions that are executed by the processor.
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into six
channels. Six memory channels are allocated to each processor. In each channel, the release tabs of the rst socket are marked white, and
the second socket black.
Memory channels are organized as follows:
Installing and removing system components 109
Figure 63. System memory view
Table 34. Memory channels
Proces
sor
Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5
Proces
sor 1
Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12
Proces
sor 2
Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12
The following table shows the memory populations and operating frequencies for the supported congurations:
110 Installing and removing system components
Table 35. Memory population
DIMM Type DIMMs Populated/
Channel Voltage Operating Frequency (in
MT/s)
Maximum DIMM Rank/Channel
RDIMM 1 1.2 V 2933, 2666, 2400, 2133 Dual rank or single rank
2 2666, 2400, 2133 Dual rank or single rank
LRDIMM 1 1.2 V 2933, 2666, 2400, 2133 Quad rank
2 2666, 2400, 2133 Quad rank
NVDIMM-N 1 1.2 V 2933, 2666, 2400, 2133 Single rank
NVDIMM population rules
• Maximum of one NVDIMM per channel.
• Maximum of six NVDIMMs per processor
• Maximum capacity per NVDIMM is 16GB
NVDIMMs are not supported on the following congurations:
• 32 x 2.5-inch SAS/SATA/SSD drive conguration
• 16 x 2.5-inch SAS/SATA/SSD drives with 8 x NVME drive conguration
General memory module installation guidelines
To ensure optimal performance of your system, observe the following general guidelines when conguring your system memory. If your
system's memory congurations fail to observe these guidelines, your system might not boot, stop responding during memory
conguration, or operate with reduced memory.
The memory bus may operate at frequency can be 2933 MT/s, 2666 MT/s, 2400 MT/s, or 2133 MT/s depending on the following factors:
• System prole selected (for example, Performance Optimized, or Custom [can be run at high speed or lower])
• Maximum supported DIMM speed of the processors. For memory frequency of 2933 MT/s, one DIMM per channel is supported.
• Maximum supported speed of the DIMMs
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
The system supports Flexible Memory Conguration, enabling the system to be congured and run in any valid chipset architectural
conguration. The following are the recommended guidelines for installing memory modules:
• All DIMMs must be DDR4.
• RDIMMs and LRDIMMs must not be mixed.
• NVDIMMs and LRDIMMs must not be mixed.
• NVDIMMs and RDIMMs can be mixed.
• 64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon
Via/3DS) LRDIMMs.
• x4 and x8 DRAM based memory modules can be mixed.
• Up to two RDIMMs can be populated per channel regardless of rank count.
• Up to two LRDIMMs can be populated per channel regardless of rank count.
• A maximum of two dierent ranked DIMMs can be populated in a channel regardless of rank count.
• If memory modules with dierent speeds are installed, they will operate at the speed of the slowest installed memory module(s).
• Populate memory module sockets only if a processor is installed.
– For single-processor systems, sockets A1 to A12 are available.
Installing and removing system components 111
– For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
• Populate all the sockets with white release tabs rst, followed by the black release tabs.
• When mixing memory modules with dierent capacities, populate the sockets with memory modules with the highest capacity rst.
For example, if you want to mix 8 GB and 16 GB memory modules, populate 16 GB memory modules in the sockets with white release
tabs and 8 GB memory modules in the sockets with black release tabs.
• Memory modules of dierent capacities can be mixed provided other memory population rules are followed.
For example, 8 GB and 16 GB memory modules can be mixed.
• In a dual-processor conguration, the memory conguration for each processor must be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
• Mixing of more than two memory module capacities in a system is not supported.
• Unbalanced memory congurations will result in a performance loss so always populate memory channels identically with identical
DIMMs for best performance.
• Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance.
• To ensure proper system cooling, memory module blanks must be installed in memory sockets that are not occupied.
DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor.
• When the DIMM quantity is 4 per processor, the population is slot 1, 2, 4, 5.
• When the DIMM quantity is 8 per processor, the population is slot 1, 2, 4, 5, 7, 8, 10, 11 (2-2-2 platforms).
NVDIMM-N memory module installation guidelines
The following are the recommended guidelines for installing NVDIMM-N memory modules:
• Each system supports memory congurations with 1, 2, 4, 6, or 12 NVDIMM-Ns.
• Supported congurations have dual processors and a minimum of 12x RDIMMs.
• Maximum of 12 NVDIMM-Ns can be installed in a system.
• NVDIMM-Ns or RDIMMs must not be mixed with LRDIMMs.
• DDR4 NVDIMM-Ns must be populated only on the black release tabs on processor 1 and 2.
• All slots on congurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system.
For more information on the supported NVDIMM-N congurations, see the NVDIMM-N User Guide at www.dell.com/poweredgemanuals.
Table 36. Supported NVDIMM-N for dual processor congurations
Conguration Description Memory population rules
RDIMMs NVDIMM-N
Conguration 1 12x 16 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6}
Processor2 {B1, 2, 3, 4, 5, 6}
Processor1 {A7}
Conguration 2 12x 32 GB RDIMMs, 1x
NVDIMM-N
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7}
Conguration 3 23x 32 GB RDIMMs, 1x
NVDIMM-N Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12}
Processor2 {B1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11}
Processor2 {B12}
112 Installing and removing system components
Conguration Description Memory population rules
RDIMMs NVDIMM-N
Conguration 4 12x 16 GB RDIMMs, 2x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7}
Processor2 {B7}
Conguration 5 12x 32 GB RDIMMs, 2x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7}
Processor2 {B7}
Conguration 6 22x 32 GB RDIMMs, 2x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11}
Processor2 {B1, 2, 3, 4, 5, 6, 7, 8,
9, 10, 11}
Processor1 {A12}
Processor2 {B12}
Conguration 7 12x 16 GB RDIMMs, 4x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, A8}
Processor2 {B7, B8}
Conguration 8 22x 32 GB RDIMMs, 4x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, A8}
Processor2 {B7, B8}
Conguration 9 20x 32 GB RDIMMs, 4x
NVDIMM-Ns Processor1 {A1, 2, 3, 4, 5, 6, 7, 8,
9, 10}
Processor2 {B1, 2, 3, 4, 5, 6, 7, 8,
9, 10}
Processor1 {A11, 12}
Processor2 {B11, 12}
Conguration 10 12x 16 GB RDIMMs, 6x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Conguration 11 12x 32 GB RDIMMs, 6x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, 8, 9}
Processor2 {B7, 8, 9}
Conguration 12 18x 32 GB RDIMMs, 6x
NVDIMM-Ns Processor1 {1, 2, 3, 4, 5, 6, 7, 8,
9}
Processor2 {1, 2, 3, 4, 5, 6, 7, 8,
9}
Processor1 {A10, 11, 12}
Processor2 {B10, 11, 12}
Conguration 13 12x 16 GB RDIMMs, 12x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, 8, 9, 10, 11, 12}
Processor2 {B7, 8, 9, 10, 11, 12}
Conguration 14 12x 32 GB RDIMMs, 12x
NVDIMM-Ns
Same for all 12x RDIMM
congurations. See
Conguration 1.
Processor1 {A7, 8, 9, 10, 11, 12}
Processor2 {B7, 8, 9, 10, 11, 12}
Mode-specic guidelines
The congurations allowed depend on the memory mode selected in the System BIOS.
Installing and removing system components 113
Table 37. Memory operating modes
Memory Operating Mode Description
Optimizer Mode The Optimizer Mode if enabled, the DRAM controllers operate
independently in the 64-bit mode and provide optimized memory
performance.
Mirror Mode The Mirror Mode if enabled, the system maintains two identical
copies of data in memory, and the total available system memory is
one half of the total installed physical memory. Half of the installed
memory is used to mirror the active memory modules. This feature
provides maximum reliability and enables the system to continue
running even during a catastrophic memory failure by switching
over to the mirrored copy. The installation guidelines to enable
Mirror Mode require that the memory modules be identical in size,
speed, and technology, and they must be populated in sets of 6 per
processor.
Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare.
If excessive correctable errors occur in a rank or channel, while the
operating system is running, they are moved to the spare area to
prevent errors from causing an uncorrectable failure. Requires two
or more ranks to be populated in each channel.
Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare.
If excessive correctable errors occur in a rank or channel, while the
operating system is running, they are moved to the spare area to
prevent errors from causing an uncorrectable failure. Requires three
or more ranks to be populated in each channel.
With single rank memory sparing enabled, the system memory
available to the operating system is reduced by one rank per
channel.
For example, in a dual-processor conguration with 24x 16 GB dual-
rank memory modules, the available system memory is: 3/4 (ranks/
channel) × 24 (memory modules) × 16 GB = 288 GB, and not 24
(memory modules) × 16 GB = 384 GB. For multi rank sparing, the
multiplier changes to 1/2 (ranks/channel).
NOTE: To use memory sparing, this feature must be
enabled in the BIOS menu of System Setup.
NOTE: Memory sparing does not oer protection against a
multi-bit uncorrectable error.
Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area
of memory that is fault resilient. This mode can be used by an OS
that supports the feature to load critical applications or enables the
OS kernel to maximize system availability.
Optimizer Mode
This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any
specic slot population requirements.
• Dual processor: Populate the slots in round robin sequence starting with processor 1.
114 Installing and removing system components
NOTE: Processor 1 and processor 2 population should match.
Table 38. Memory population rules
Processor Conguration Memory population Memory population information
Single processor Optimizer (Independent
channel) population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specied.
• Odd number of DIMM population is allowed
NOTE: Odd number of DIMMs will
result in unbalanced memory
congurations, which in turn will
result in performance loss. It is
recommended to populate all
memory channels identically with
identical DIMMs for best
performance.
• Optimizer population order is not traditional for
4 and 8 DIMM installations of single processor.
– For 4 DIMMs: A1, A2, A4, A5
– For 8 DIMMs: A1, A2, A4, A5, A7, A8, A10,
A11
Mirror population order {1, 2, 3, 4, 5, 6} {7, 8, 9, 10,
11, 12}
Mirroring is supported with 6 or 12 DIMMs per
processor.
Single rank sparing
population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specied.
• Requires two ranks or more per channel.
Multi rank sparing
population order
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
12 • DIMMs must be populated in the order
specied.
• Requires three ranks or more per channel.
Fault resilient population
order
{1, 2, 3, 4, 5, 6} {7, 8, 9, 10,
11, 12}
Supported with 6 or 12 DIMMs per processor.
Dual processor (Start
with processor1.
processor1 and
processor 2 population
should match)
Optimized (Independent
channel) population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
Odd number of DIMM population per processor is
allowed.
NOTE: Odd number of DIMMs will result in
unbalanced memory congurations, which
in turn will result in performance loss. It is
recommended to populate all memory
channels identically with identical DIMMs
for best performance.
Optimizer population order is not traditional for 8
and 16 DIMMs installations for dual processor.
• For 8 DIMMs: A1, A2, A4, A5, B1, B2, B4, B5
• For 16 DIMMs:
A1, A2, A4, A5, A7, A8, A10, A11
B1, B2, B4, B5, B7, B8, B10, B11
Mirroring population order A{1, 2, 3, 4, 5, 6},
B{1, 2, 3, 4, 5, 6},
Mirroring is supported with 6 or 12 DIMMs per
processor.
Installing and removing system components 115
Processor Conguration Memory population Memory population information
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}
Single rank sparing
population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
• DIMMs must be populated in the order
specied.
• Requires two ranks or more per channel.
Multi rank sparing
population order A{1}, B{1},
A{2}, B{2},
A{3}, B{3},
A{4}, B{4},
A{5}, B{5},
A{6}, B{6}
• DIMMs must be populated in the order
specied.
• Requires three ranks or more per channel.
Fault resilient population
order A{1, 2, 3, 4, 5, 6},
B{1, 2, 3, 4, 5, 6},
A{7, 8, 9, 10, 11, 12},
B{7, 8, 9, 10, 11, 12}
Supported with 6 or 12 DIMMs per processor.
Removing a memory module
The procedure for removing a DIMM module and an NVDIMM-N module is identical.
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs
on NVDIMM-N and LEDs on NVDIMM-N battery are turned o before removing the NVDIMM-N battery.
3Remove the air shroud.
WARNING: Allow the memory modules to cool after you power o the system. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
2 Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket.
3 Lift and remove the memory module from the system.
116 Installing and removing system components
Figure 64. Removing a memory module
Next steps
1Install the memory module.
2 If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank
is similar to that of the memory module.
Installing a memory module
The procedure for installing a DIMM module and an NVDIMM-N module is identical.
Prerequisites
Follow the safety guidelines listed in Safety instructions.
CAUTION: Ensure that you install the NVDIMM-N battery if you are using NVDIMM-N.
CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on
NVDIMM-N and LEDs on NVDIMM-N battery are turned o before installing the NVDIMM-N battery.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Remove memory module blanks only if you intend to install memory modules in those sockets.
Steps
1 Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory
module or metallic contacts.
CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or
ex the memory module. You must insert both ends of the memory module simultaneously.
2 Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3 Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module
in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the memory
module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.
4 Press the memory module with your thumbs until the socket levers rmly click into place.
Installing and removing system components 117
Figure 65. Installing a memory module
For more information on the memory slot locations, see the System memory population topic.
Next steps
1Install the air shroud.
2 Follow the procedure listed in After working inside your system.
3 To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >
Memory Settings. In the Memory Settings screen, the System Memory Size must reect the updated capacity of the installed
memory.
4 If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is rmly
seated in the memory module socket.
5 Run the system memory test in system diagnostics.
Processors and heat sinks
Removing a processor and heat sink module
Prerequisites
WARNING: The heat sink may be hot to touch for some time after the system is powered down. Allow the heat sink to cool
before removing it.
NOTE: For a processor greater than 150 W, you need to use high performance heat sink and processor module.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
Steps
1 Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below:
a Loosen the rst screw three turns.
b Loosen the second screw completely.
c Return to the rst screw and loosen it completely.
2 Pushing both blue retention clips simultaneously, lift the processor and heat sink module (PHM).
118 Installing and removing system components
3 Set the PHM aside with the processor side facing up.
Figure 66. Removing the processor and heat sink module
Next step
1Install the PHM.
Removing the processor from the processor and heat sink
module
Prerequisites
NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This
procedure is not required when replacing a system board.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Installing and removing system components 119
3Remove the air shroud.
4Remove the processor and heat sink module.
Steps
1 Place the heat sink with the processor side facing up.
2 Insert a at blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal
paste seal.
3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink.
Figure 67. Loosening the processor bracket
4 Lift the bracket and the processor away from the heat sink, and place the processor connector side down on the processor tray.
5 Flex the outer edges of the bracket to release the bracket from the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink.
120 Installing and removing system components
Figure 68. Removing the processor bracket
Next step
1Install the processor into the processor and heat sink module.
Installing the processor into a processor and heat sink module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Place the processor in the processor tray.
NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor.
2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket.
NOTE: Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing
the bracket on the processor.
NOTE: Ensure that the processor and the bracket are placed in the tray before you install the heat sink.
Installing and removing system components 121
Figure 69. Installing the processor bracket
3 If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth.
4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the
processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the
processor socket.
NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it.
Figure 70. Applying thermal grease on top of the processor
122 Installing and removing system components
5 Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink.
NOTE:
• Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.
• Do not press on the heat sink ns.
• Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat
sink onto the processor and bracket.
Figure 71. Installing the heat sink onto the processor
Next steps
1Install the processor and heat sink module.
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Installing and removing system components 123
Installing a processor and heat sink module
Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to
maintain proper thermal conditions.
1 Follow the safety guidelines listed in Safety instructions.
2 If installed, remove the processor blank and CPU dust cover.
Steps
1 Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the
processor socket.
CAUTION: To avoid damaging the ns on the heat sink, do not press down on the heat sink
ns.
NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components.
2 Push the blue retention clips inward to allow the heat sink to drop into place.
3 Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below:
a Partially tighten the rst screw (approximately 3 turns).
b Tighten the second screw completely.
c Return to the rst screw and tighten it completely.
If the PHM slips o the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM:
a Loosen both the heat sink screws completely.
b Lower the PHM on to the blue retention clips, following the procedure described in step 2.
c Secure the PHM to the system board, following the replacement instructions listed in this step above. 4.
NOTE: The processor and heat sink module retention screws should not be tightened to more than 0.13 kgf-m (1.35 N.m
or 12 in-lbf).
124 Installing and removing system components
Figure 72. Installing a processor and heat sink module
Next step
1 Follow the procedure listed in After working inside your system.
Expansion card holder
Removing the expansion card holder
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Installing and removing system components 125
Steps
1 Press the tab and slide the expansion card holder up.
2 Lift the expansion card holder away from the chassis.
Figure 73. Removing the expansion card holder
Next step
1Install the expansion card holder.
Installing the expansion card holder
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Step
Align the expansion card holder with the guide pins on the system and push it down until it locks in place.
Figure 74. Installing the expansion card holder
Next step
1 Follow the procedure listed in After working inside your system.
126 Installing and removing system components
GPU card holder (optional)
GPU card restriction
The restrictions for GPU card is listed below:
• Requires cooling fan assembly (middle high-performance fans) and 1 or 2 external fans.
• If a GPU is installed in slot 1, 3, the right external fan is required. If a GPU is installed in slot 6, 8, both external fans are required.
• Two external fans are required for GPU-ready SKUs, there is no SKU with left external fan only.
• If a GPU is installed on slot 1 or 3, only one 5.25 inch RMSD device (ODD/RD1000/half-height tape) is supported.
• Four single width GPUs cannot be supported if the second PERC with battery (H730/H730P/H830).
• 300 W GPUs only support the maximum ambient temperature of 30°C.
• GPU is not supported for 3.5 inch x 18 chassis and fresh air condition.
• GPU is only supported in rack mode.
• The left and right external fans are required when a GPU is installed in slots 6 and 8.
GPU card installation guidelines
Observe the following guidelines while installing a GPU card:
• GPU are supported only in the Rack mode conguration.
• GPU can be installed only on systems that have 1100 W or higher power supply units.
• Each GPU card supports up to 32 GB of dedicated GDDR5 memory.
• Two double-width GPU cards on a single processor conguration and four double width GPU cards on a dual processor conguration
do not support any other add-on cards.
• The GPU cards must be installed:
– On GPU enabled system (two processor and also contains the main air shroud and GPU air shrouds).
– On systems with eight fan conguration (Fan1, Fan2 are standard (STD) fans. Fan3-Fan6 are high-performance (HPR) fans. Fan7
and Fan8 are external Left and Right fans).
•Specic GPU cards will need the use of the dongle power cable.
Removing the optional GPU card holder
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
Step
Press the release tab and slide the graphical processing unit (GPU) card holder out of the chassis.
Installing and removing system components 127
Figure 75. Removing the GPU card holder
Next step
1Install the optional GPU card holder.
Installing the optional GPU card holder
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Step
Align the GPU card holder with the slots and the guide pin on the system, and push the GPU card holder down until it locks in place.
128 Installing and removing system components
Figure 76. Installing the optional GPU card holder
Next steps
1Install the air shroud.
2 Follow the procedure listed in After working inside your system.
Expansion cards
Expansion card installation guidelines
The following table describes the supported expansion cards:
Table 39. Supported PCI express generation 3 expansion cards
PCIe Slot Processor Connection Height Length Link Width Slot Width
0 (Gen3)
(dedicated for
PERC or HBA)
Processor 1 - Half Length x8 x8
1 (Gen3) Processor 1 Standard Height Full Length x16 x16
2 (Gen3) Processor 1 Standard Height Full Length x4 x8
3 (Gen3) Processor 1 Standard Height Full Length x16 x16
4 (Gen3) Processor 2 Standard Height Half Length x8 x8
Installing and removing system components 129
PCIe Slot Processor Connection Height Length Link Width Slot Width
5 (Gen3) Processor 2 Standard Height Full Length x4 x8
6 (Gen3) Processor 2 Standard Height Full Length x16 x16
7 (Gen3) Processor 2 Standard Height Full Length x8 x8
8 (Gen3) Processor 2 Standard Height Full Length x16 x16
NOTE: To use PCIe slots 4-8, both the processors must be installed.
NOTE: The expansion-card slots are not hot-swappable.
Expansion card slot priority
The following table describes the installation order for installing expansion cards to ensure proper cooling and mechanical t. The expansion
cards with the highest priority must be installed rst by using the slot priority indicated.
NOTE: To use PCIe slots 4, 5, 6, 7, and 8, both the processors must be installed.
NOTE: The expansion card slots are not hot-swappable.
NOTE: To use PCIe cards with external I/O in slots 1, 2, 3, right external fan must not be installed, and to use PCIe cards with
external I/O in slots 5, 6, 7, 8, left external fan must not be installed.
Table 40. Expansion card installation order
System Conguration Card
Priority
Card Type Slot Priority Maximum
Allowed
1 or 2 CPU, no GPU (no
external fan)
1 Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 2
2 RAID (H330), RAID (H730P) 0 1
RAID (H740P) 0, 1 2
RAID (H840), BOSS 4, 7, 1, 6, 8 5
3 Intel OPA NIC 1, 6 3
Mellanox CX4 DP 100 Gb NICs* 8, 1, 6, 3 4
Mellanox CX4 SP 100 Gb NIC* 8 1
4 Intel 40 Gb NIC 4, 7, 1, 6, 8, 3 6
Mellanox DP 40 Gb NIC* 8, 4, 7, 1, 6 5
Mellanox SP 25 Gb NIC 4, 7, 1, 6, 8 5
Intel DP 25 Gb NIC, Qlogic DP 25 Gb NIC 4, 7, 1, 6 4
Broadcom DP 25 Gb NIC 4, 7, 1, 6, 8, 3 6
5 FC32 HBAs, FC16 HBAs 4, 7, 1, 6, 8 5
6 Intel QP 10 Gb Base-T NIC* 8 1
7 Intel DP 10 Gb Base-T NIC, Intel 4x 10 Gb SFP+ NIC,
Broadcom DP 10 Gb 57416 NIC, Qlogic DP 10 Gb SFP
V2 NIC, Mellanox DP 10 Gb SFP+ NIC
4, 7, 1, 6, 8 5
130 Installing and removing system components
System Conguration Card
Priority
Card Type Slot Priority Maximum
Allowed
Intel DP 10 Gb SFP+ NICs, Broadcom DP 10 Gb 57412
NIC, Qlogic QLGX 10 Gb NICs
4, 7, 1, 6, 8, 3 6
Solarare DP 10 Gb NICs*, Qlogic DP 10 Gb V1 NIC* 8, 4, 1, 7, 6 5
Qlogic DP 10 Gb SFP V1 NIC, Qlogic DP 10 Gb V2
NIC
4, 7, 1, 6 4
8 FC8 HBAs 4, 7, 1, 6, 8, 5, 3, 2 8
9 12G SAS HBA 4, 7, 1, 6, 8, 3 6
HBA330 0, 1, 3 2
10 PCIe SSD 8, 4, 7, 1, 6 5
2 CPU, 1 External fan (Right) 1 GPUs 3, 1 2
RAID (H330), RAID (H730) 0 1
RAID (H740) 0, 1, 3 2
RAID (H840) 7, 8, 6, 4 4
BOSS 1, 3, 7, 8, 6, 4 6
2 100 Gb NICs 8, 6 4
3 40 Gb NICs, 25 Gb NICs 7, 8, 6, 4 4
4 FC32 HBAs, FC16 HBAs 7, 8, 6, 4 4
5 10 Gb NICs 7, 8, 6, 4 4
6 FC8 HBAs 7, 8, 6, 4 4
7 1 Gb NICs 7, 8, 6, 4 4
8 12Gb SAS HBA 7, 8, 6, 4 4
9 HBA330 0, 1, 3 2
10 PCIe SSD 1, 3, 7, 8, 6, 4 6
2 CPU, 2 External fans 1 Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 2
2 GPUs 3, 6, 8, 1 4
RAID (H330), RAID (H730) 0 1
RAID (H740) 0, 1 ,3 2
RAID (H840) 4 1
BOSS 1, 3, 7, 8, 6, 4 6
3 NICs 4 1
4 12Gb SAS HBA 4 1
HBA330 0, 1, 3 2
5 PCIe SSD 1, 3, 7, 8, 6, 4 6
NOTE: The PCIe cards with * require the cooling fan assembly (middle fans) to support.
NOTE: Without external fans, Mellanox CX4 SP 100 Gb NIC and Intel QP 10 Gb Base-T NIC are only allowed on slot 8 and 2 CPU
conguration.
Installing and removing system components 131
Removing a expansion card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the expansion card holder.
Steps
1 If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU card.
2 Press the expansion card latch and push down the latch to open it.
3 Hold the expansion card by its edge, and pull the card up to remove it from the expansion card connector and the system.
4 Install the ller brackets by performing the following steps:
a Align the slot on the ller bracket with the tab on the expansion card slot.
b Press the expansion card latch till the ller bracket locks into place.
NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC certication of the system. The
brackets also keep dust and dirt out of the system and aid in proper cooling and airow inside the system.
Figure 77. Removing an expansion card
132 Installing and removing system components
Figure 78. Installing the ller bracket
Next step
1Install an expansion card.
Installing an expansion card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2Remove the air shroud.
3Remove the expansion card holder.
Steps
1 Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2 Open the expansion card latch adjacent to the slot you want to install the expansion card.
3 Remove the existing expansion card or ller bracket from the expansion card holder.
NOTE: Store this bracket for future use. Filler brackets must be installed in empty expansion-card slots to maintain FCC
certication of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airow
inside the system.
4 Holding the card by its edges, position the card so that the card aligns with the expansion card connector.
5 Insert the card rmly into the expansion card connector until the card is fully seated.
6 Close the expansion card latch by pushing the latch up until the latch snaps into place.
7 Connect the data cables to the expansion card and/or the power cables to the GPU card.
Installing and removing system components 133
Figure 79. Removing the ller bracket
Figure 80. Installing an expansion card
Next steps
1Install the expansion card holder.
2 Follow the procedure listed in After working inside your system.
M.2 SSD module
Removing the M.2 SSD module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4 Remove the BOSS card.
134 Installing and removing system components
NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.
Steps
1 Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card.
2 Pull the M.2 SSD module away from the BOSS card.
Figure 81. Removing the M.2 SSD module
Next step
1Install the M.2 SSD module.
Installing the M.2 SSD module
Prerequisite
1 Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the M.2 SSD module connectors with the connectors on the BOSS card.
2 Push the M.2 SSD module until the module is seated rmly on the BOSS card.
3 Secure the M.2 SSD module on the BOSS card with the retention straps and screws.
Installing and removing system components 135
Figure 82. Installing the M.2 SSD module
Next steps
1 Install the BOSS card.
NOTE: Installing the BOSS card is similar to installing the expansion card riser.
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
Optional IDSDM or vFlash module
Removing the MicroSD card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the MicroSD card slot on the vFlash/IDSDM module, and press the card to partially release it from the slot. To locate IDSDM/
vFlash module, see the System board jumpers and connectors section.
2 Hold the MicroSD card and remove it from the slot.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Next step
1Install a MicroSD card.
136 Installing and removing system components
Installing the MicroSD card
Prerequisites
Follow the safety guidelines listed in Safety instructions.
NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
NOTE: If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the
cards during removal.
Steps
1 Locate the MicroSD card connector on the IDSDM/vFlash module. Orient the MicroSD card appropriately and insert the contact-pin
end of the card into the slot. To locate IDSDM/vFlash, see the System board jumpers and connectors section.
NOTE: The slot is keyed to ensure correct insertion of the card.
2 Press the card into the card slot to lock it into place.
Next step
1 Follow the procedure listed in After working inside your system.
Removing the optional IDSDM or vFlash module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If you are replacing the IDSDM/vFlash module, remove the MicroSD cards.
NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2 Holding the pull tab, lift the IDSDM/vFlash module out of the system.
Installing and removing system components 137
Figure 83. Removing the optional IDSDM/vFlash module
NOTE: There are two dip switches on the IDSDM/vFlash module for write-protection.
Next step
1Install the optional IDSDM/vFlash card.
Installing optional IDSDM or vFlash module
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Locate the IDSDM/vFlash connector on the system board.
To locate IDSDM/vFlash connector, see the System board jumpers and connectors section.
2 Align the IDSDM/vFlash card with the connector on the system board.
3 Push the IDSDM/vFlash module until it is rmly seated on the system board.
138 Installing and removing system components
Figure 84. Installing optional IDSDM/vFlash module
Next steps
1Install the MicroSD cards.
NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during
removal.
2 Follow the procedure listed in After working inside your system.
Backplane
Backplane connectors
Depending on the conguration, your system supports one of the following:
• 8 x 3.5 inch SAS/SATA backplane
• 18 x 3.5 inch SAS/SATA backplane
• 8 x 2.5 inch Dell PowerEdge Express Flash (NVMe) backplane
• 16 x 2.5 inch SAS/SATA backplane with the optional additional backplanes below:
– 8 x 2.5 inch NVMe backplane
– 16 x 2.5 inch SAS/SATA backplane (FlexBay)
• 32 x 2.5 inch SAS/SATA backplane
Installing and removing system components 139
Figure 85. 16 x 2.5 SAS/SATA backplane
1 backplane power connector A [J_BP_PWR_A] 2 backplane power connector B [J_BP_PWR_B]
3 optical drive power connector [J_ODD_PWR] 4 backplane signal connector [J_BP_SIG]
5 SAS A0 connector [J_SAS_A0] 6 SAS B0 connector [J_SAS_B0]
7 I2C connector
Figure 86. 8 x 2.5 NVMe backplane
1backplane power connector [J_BP_PWR1] 2 PCIe B0 connector [J_PCIE_B0]
3 PCIe A0 connector [J_PCIE_A0] 4 backplane signal connector [J_BP_SIG1]
5 PCIe A1 connector [J_PCIE_A1] 6 PCIe B1 connector [J_PCIE_B1]
140 Installing and removing system components
Figure 87. 18 x 3.5 SAS/SATA backplane
1 backplane power connector A [J_BP_PWR_A1] 2 controller
3 backplane power connector B [J_BP_PWR_B1] 4 optical drive power connector [J_ODD1]
5 I2C connector 6 backplane signal connector [J_BP_SIG1]
7 SAS A0_B0 connector [J_SAS_A0_B0]
Figure 88. 8 x 3.5 SAS/SATA backplane
1optical drive power connector [J_ODD1] 2 backplane power connector [J_BP_PWR_A]
3 SAS A0 connector [J_BP_SIG] 4 backplane signal connector [J_SAS_A0]
5 SAS B0 connector [J_SAS_B0]
Removing a backplane
Prerequisites
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing
the backplane.
Installing and removing system components 141
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them
in the same locations.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove all the drives.
4 If installed, remove the middle cooling fan assembly.
Steps
1 Disconnect the data, signal, and power cables from the backplane.
2 Pull the release pin and holding the pin, lift the backplane out of the system.
Figure 89. Removing a backplane
Next step
1Install a backplane.
Installing a backplane
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Use the hooks at the base of the system as guides to align the hard drive backplane.
2 Lower the hard-drive backplane into the system till the release pin locks in place, securing the hard drive backplane to the system.
3 Connect the data, signal, and power cables to the backplane.
142 Installing and removing system components
Backplane cabling
Figure 91. 2.5 inch x32 SAS/SATA to internal PERC and PERC adapter
12.5 inch x 16 backplane (ex bay) 2 SAS cable (BP: J_EXP_A1 to PERC adapter)
3 SAS cable (BP: J_EXP_B1 to PERC adapter) 4 internal PERC card
5 PERC adapter 6 SAS cable (BP: J_SAS_A0 to internal PERC card)
7 SAS cable (BP: J_SAS_B0 to internal PERC card) 8 2.5 inch x 16 backplane
144 Installing and removing system components
Figure 92. 2.5 inch x16 SAS/SATA to internal PERC with 2.5 inch x8 NVMe to PCIe bridge
12.5 inch x8 NVMe backplane 2 NVMe cable (BP: J_PCIE_B0 to PCIe bridge: J6)
3 NVMe cable (BP: J_PCIE_A0 to PCIe bridge: J5) 4 NVMe cable (BP: J_PCIE_B1 to PCIe bridge: J6)
5 NVMe cable (BP: J_PCIE_A1 to PCIe bridge: J5) 6 internal PERC card
7 PCIe bridge on Slot 1 8 PCIe bridge on Slot 3
9 SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 10 SAS cable (BP: SAS_A0 to internal PERC card: SAS_A)
11 2.5 inch x16 SAS/SATA backplane
Installing and removing system components 145
Figure 93. 3.5 inch x8 SAS/SATA to internal PERC
1SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 2 SAS cable (BP: SAS_B0 to internal PERC card: SAS_B)
3 internal PERC 4 3.5 inch x8 SAS/SATA backplane
146 Installing and removing system components
Figure 94. 3.5 inch x8 onboard SAS controller
1SAS cable (BP: SAS_A0 to MB: SAS_A) 2 SAS cable (BP: SAS_B0 to MB: SAS_B)
3 3.5 inch x8 SAS/SATA backplane
Installing and removing system components 147
Figure 95. 3.5 inch x18 internal PERC
1SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 2 SAS cable (BP: SAS_B0 to internal PERC card: SAS_B)
3 internal PERC card 4 3.5 inch x18 SAS/SATA backplane
Integrated storage controller card
Removing the integrated storage controller card
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the air shroud.
4Remove the GPU card holder.
Steps
1 Holding the integrated storage controller card rmly, lift the card out of the server.
2 Disconnect the data cables from the integrated storage controller.
148 Installing and removing system components
Figure 96. Removing the integrated storage controller card
Next step
1Install the integrated storage controller card.
Installing the integrated storage controller card
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Connect the data cables from the integrated storage controller.
2 Holding the storage controller card rmly, insert the card into the dedicated slot on the system board.
Figure 97. Installing the integrated storage controller card
Next steps
1Install the GPU card holder.
2Install the air shroud.
3 Follow the procedure listed in After working inside your system.
System battery
Installing and removing system components 149
Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your
system.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 If installed, disconnect the power or data cables from expansion card(s).
Steps
1 Locate the battery socket. For more information, see the System board jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must rmly support the connector while installing or
removing a battery.
2 Use a plastic scribe to pry out the system battery.
Figure 98. Removing the system battery
3 To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs.
4 Press the battery into the connector until it snaps into place.
Figure 99. Installing the system battery
Next steps
1 If removed, connect the cables to the expansion card(s).
2 Follow the procedure listed in After working inside your system.
3 While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
4 Enter the correct time and date in the System Setup Time and Date elds.
5 Exit the System Setup.
150 Installing and removing system components
Optional internal USB memory key
Replacing the optional internal USB memory key
Prerequisites
CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory
key are 15.9 mm wide x 57.15 mm long x 7.9 mm high.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
Steps
1 Locate the USB port or USB memory key on the system board.
To locate the USB port, see the System board jumpers and connectors.
2 If installed, remove the USB memory key from the USB port.
3 Insert the replacement USB memory key into the USB port.
Next steps
1 Follow the procedure listed in Before working inside your system.
2 While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Control panel assembly
Removing the control panel assembly
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the cooling fan assembly.
Steps
1 Using the Phillips #2 screwdriver, remove the screw that secures control panel to the chassis.
2 Disconnect the control panel cable and the control panel USB cable from the system board.
CAUTION: Do not use excessive force when removing the control panel cables as it can damage the connectors.
3 Slide the control panel out of the chassis.
NOTE: Follow the same steps to remove the control panel in the rack-mode conguration.
Installing and removing system components 151
Figure 100. Removing the control panel assembly
4 To remove the information tag, perform the following steps:
a Locate and press the tabs on the information tag.
b Push the information tag out of the slot to remove it from the control panel.
NOTE: Retain the information tag to replace it in the new control panel.
Figure 101. Removing the information tag
Next step
1Install the control panel assembly.
152 Installing and removing system components
Installing the control panel assembly
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Replace the blank information tag in the new control panel with the information tag retained from the old control panel.
Figure 102. Installing the information tag
2 To install the information tag, push the information tag into the control-panel slot.
3 Connect the control panel cable and the control panel USB cable to the control panel assembly.
4 Align and insert the control panel into the control panel slot in the chassis.
5 Secure the control panel to the chassis by using the screw.
6 Connect the control panel cable and the control panel USB cable to the system board.
Installing and removing system components 153
Figure 103. Installing the control panel assembly
Next steps
1Install the cooling fan assembly.
2 Follow the procedure listed in After working inside your system.
Trusted Platform Module
Upgrading the Trusted Platform Module
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
NOTE:
• Ensure that your operating system supports the version of the TPM module being installed.
• Ensure that you download and install the latest BIOS rmware on your system.
• Ensure that the BIOS is congured to enable UEFI boot mode.
About this task
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Work with the customer to create and safely store this recovery key. When
replacing this system board, you must supply the recovery key when you restart your system or program before you can access
the encrypted data on your hard drives.
CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specic system board. Any attempt to
remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on
another system board.
154 Installing and removing system components
Removing the TPM
1 Locate the TPM connector on the system board.
2 Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module.
3 Slide the TPM module out from its connector.
4 Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board.
5 Pull the plastic rivet out of its slot on the system board.
Installing the TPM
Steps
1 To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector.
2 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
3 Press the plastic rivet until the rivet snaps into place.
Figure 104. Installing the TPM
Next steps
1Install the system board.
2 Follow the procedure listed in After working inside your system.
Initializing TPM for BitLocker users
Initialize the TPM.
For more information, see .
The TPM Status changes to Enabled, Activated.
Initializing the TPM 1.2 for TXT users
1 While booting your system, press F2 to enter System Setup.
2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
3 From the TPM Security option, select On with Pre-boot Measurements.
4 From the TPM Command option, select Activate.
Installing and removing system components 155
5 Save the settings.
6 Restart your system.
7 Enter System Setup again.
8 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
9 From the Intel TXT option, select On.
System board
Removing the system board
Prerequisites
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a
recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system
board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on
your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed,
it is cryptographically bound to that specic system board. Any attempt to remove an installed TPM plug-in module breaks the
cryptographic binding, and it cannot be reinstalled or installed on another system board.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Remove the following:
aAir shroud
bGPU card holder, if installed
cExpansion card holder
dCooling fan assembly, if installed
eExpansion cards, if installed
fIntegrated storage controller card
gvFlash/IDSDM module
hInternal USB key, if installed
iProcessors and heat sink modules
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you
cover the processor socket with the processor protective cap.
jMemory modules
Steps
1 Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identication button while removing the system board from the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2 Holding the post, lift the blue release pin, and slide the system board toward the front of the system.
Sliding the system board toward the front of the chassis to disengage the connectors from the slots on the chassis.
3 Holding the post, incline the system board at an angle, and lift the system board out of the chassis.
156 Installing and removing system components
Figure 105. Disengaging the system board
Figure 106. Removing the system board
Installing and removing system components 157
Next step
1Install the system board.
Installing the system board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
CAUTION: Take care not to damage the system identication button while placing the system board into the chassis.
2 Holding the post, incline the system board, and lower the system board into the chassis.
3 Holding the system board holder, push the system board toward the back of the system until the release pin clicks into place.
Figure 107. Installing the system board
4 Using the Phillips #2 screwdriver secure the system board to the chassis with screws.
Next steps
1 Replace the following:
aTrusted Platform Module (TPM)
bMemory modules
cProcessors and heat sink modules
dInternal USB key
158 Installing and removing system components
evFlash/IDSDM module
fIntegrated storage controller card
gExpansion cards, if installed
hCooling fan assembly, if applicable
iExpansion card holder
jGPU card holder
kAir shroud
2 Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured by using the cable
securing bracket.
3 Follow the procedure listed in After working inside your system.
4 Ensure that you:
a Use the Easy Restore feature to restore the Service Tag. For more information, see the Restoring the Service Tag using Easy
Restore section.
b If the Service Tag is not backed up in the backup ash device, enter the Service Tag manually. For more information, see the
Restoring the Service Tag using Easy Restore section.
c Update the BIOS and iDRAC versions.
d Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section.
5 Import your new or existing iDRAC Enterprise license.
For more information, see Integrated Dell Remote Access Controller User's Guide , at www.dell.com/poweredgemanuals.
Restoring the Service Tag using Easy Restore
The easy restore feature allows you to restore your service tag, license, UEFI conguration, and the system conguration data after
replacing the system board. All data is backed up in a backup ash device automatically. If BIOS detects a new system board, and the
service tag in the backup ash device, BIOS prompts the user to restore the backup information.
Below is a list of options available:
• Restore the service tag, license, and diagnostics information, press Y
• Navigate to the Lifecycle Controller based restore options, press N.
• Restore data from a previously created Hardware Server Prole, press F10
NOTE: When the restore process is complete, BIOS prompts to restore the system conguration
data.
• To restore the system conguration data, press Y
• To use the default conguration settings, press N
NOTE: After the restore process is complete, system reboots.
Manually update the Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup.
About this task
If you know the system service tag, use the System Setup menu to enter the service tag.
Steps
1 Turn on the system.
2 To enter the System Setup, press F2.
3 Click Service Tag Settings.
4 Enter the service tag.
NOTE: You can enter the service tag only when the Service Tag eld is empty. Ensure that you enter the correct service
tag. Once the service tag is entered, it cannot be updated or changed.
Installing and removing system components 159
5 Click OK.
Power interposer boards
Main and GPU power interposer boards connectors
Figure 108. Main power interposer board
1backplane 1 power connector [J_BP1] 2 backplane 0 power connector [J5]
3 P2 power connector [J3] 4 P1 power connector [J_BP0]
5 backplane 2 power connector [J_BP2] 6 PSU 1 connector
7 PSU 2 connector 8 signal cable connector [J4]
160 Installing and removing system components
Figure 109. GPU power interposer board
1 GPU power connector [J_GPU_POWER_225W_J4] 2 GPU power connector [J_GPU_POWER_225W_J5]
3 GPU power connector [J_GPU_POWER_225W_J3] 4 GPU power connector [J_GPU_POWER_225W_J2]
5 main power interposer board link connector
Removing the GPU power interposer board
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the power supply units (PSUs).
4Remove the system board.
Steps
1 Lift the release pin, and slide the power interposer board (PIB) to release the board from the guide pin.
2 Disengage the GPU PIB from the guide pins and lift the PIB out of the system.
Figure 110. Removing the GPU power interposer board
Installing and removing system components 161
Next step
1Install the GPU power interposer board.
Installing the GPU power interposer board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the guide slots on the GPU power interposer board (PIB) with the guide pins on the chassis.
2 Slide the GPU PIB until the release pin locks into place and secures the PIB.
Figure 111. Installing the GPU power interposer board
Next steps
1Install the system board.
2Install the PSUs.
3 Follow the procedure listed in After working inside your system.
Removing the main power interposer board
Prerequisites
CAUTION: To prevent damage to the main power interposer board (PIB), you must remove the power supply units (PSUs) from
the system before removing the PIBs.
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3Remove the PSUs.
4Remove the system board.
5 If installed, remove the GPU PIB.
Steps
1 Disconnect all the power cables from the main PIB.
2 Using the Phillips #2 screwdriver, remove the screws that secure the main PIB to the system.
3 Lift the main PIB out of the system.
162 Installing and removing system components
Figure 112. Removing the main PIB
Next step
1Install the main power interposer board.
Installing the main power interposer board
Prerequisite
Follow the safety guidelines listed in Safety instructions.
Steps
1 Align the screw holes on the main power interposer board (PIB) with the holes on the system chassis.
2 Using the Phillips #2 screwdriver, secure the main PIB to the system using the screws.
3 Connect all the disconnected power cables to the main PIB.
Figure 113. Installing the main power interposer board
Next steps
1 If removed, install the GPU PIB.
2Install the system board.
3Install the power supply units.
4 Follow the procedure listed in After working inside your system.
Installing and removing system components 163
Converting the system from tower mode to rack mode
Your system can be converted from the tower mode to the rack mode.
To convert your system from the tower mode to the rack mode, you require the tower to rack conversion kit, which contains the following:
• Rack ears (left and right) with three screws each
• VGA module
• VGA cable
• Rack slide cover
• Mylar cover
Converting the system from tower mode to rack mode
Prerequisites
1 Follow the safety guidelines listed in Safety instructions.
2 Follow the procedure listed in Before working inside your system.
3 Lay the system on a at, stable surface.
4Remove the system cover.
5 If installed, remove the system feet or caster wheels.
Steps
1 Remove the system top cover.
2 Remove the control-panel assembly.
3 Install the rack slide cover by performing the following steps:
a Slide the rack slide cover between the system's side cover and the chassis.
b Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks with the tabs extending from the
chassis.
Figure 114. Installing the rack slide cover
4 Install the control panel assembly.
5 Attach the mylar to cover the screw hole on the chassis where one of the system rear feet was installed while in the tower mode.
164 Installing and removing system components
Figure 115. Attaching the mylar cover
6 Install the rack ears by performing the following steps:
a Align the three screw holes on the rack ears with the screw holes on the top and the bottom of system.
b Using a Phillips #2 screwdriver, secure the rack ears to the system.
Figure 116. Installing the system ears
Next steps
1Install the system cover.
2 Install the system in the rack. For more information, see the Rack Installation Guide that is shipped with your system.
3 Follow the procedure listed in After working inside your system.
Installing and removing system components 165
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of
running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to x
the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Dell Embedded System Diagnostics
NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
The Embedded System Diagnostics provides a set of options for particular device groups or devices allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
Running the Embedded System Diagnostics from Boot
Manager
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
1 When the system is booting, press F11.
2 Use the up arrow and down arrow keys to select System Utilities > Launch Diagnostics.
3 Alternatively, when the system is booting, press F10, select Hardware Diagnostics > Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
Running the Embedded System Diagnostics from the Dell
Lifecycle Controller
1 As the system boots, press F10.
2 Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts
executing the tests on all the detected devices.
6
166 Using system diagnostics
System diagnostic controls
Menu Description
Conguration Displays the conguration and status information of all detected devices.
Results Displays the results of all tests that are run.
System health Provides the current overview of the system performance.
Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event
description is recorded.
Using system diagnostics 167
Getting help
Topics:
• Contacting Dell EMC
• Documentation feedback
• Accessing system information by using QRL
• Receiving automated support with SupportAssist
• Recycling or End-of-Life service information
Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you
can nd contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and
product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer service
issues:
1 Go to www.dell.com/support/home.
2 Select your country from the drop-down menu on the lower right corner of the page.
3 For customized support:
a Enter your system Service Tag in the Enter your Service Tag eld.
b Click Submit.
The support page that lists the various support categories is displayed.
4 For general support:
a Select your product category.
b Select your product segment.
c Select your product.
The support page that lists the various support categories is displayed.
5 For contact details of Dell EMC Global Technical Support:
a Click Global Technical Support.
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support
team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell EMC documentation pages and click Send Feedback to send
your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the T640, to access the information about
the Dell EMC PowerEdge T640.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
7
168 Getting help
The QRL includes the following information about your system:
• How-to videos
• Reference materials, including the Installtion and Service Manual, and mechanical overview
• Your system service tag to quickly access your specic hardware conguration and warranty information
• A direct link to Dell to contact technical assistance and sales teams
Steps
1 Go to www.dell.com/qrl and navigate to your specic product or
2 Use your smartphone or tablet to scan the model-specic Quick Resource (QR) code on your system or in the Quick Resource
Locator section.
Quick Resource Locator for PowerEdge T640
Figure 117. Quick Resource Locator for PowerEdge T640
Receiving automated support with SupportAssist
Dell EMC SupportAssist is an optional Dell EMC Services oering that automates technical support for your Dell EMC server, storage, and
networking devices. By installing and setting up a SupportAssist application in your IT environment, you can receive the following benets:
•Automated issue detection — SupportAssist monitors your Dell EMC devices and automatically detects hardware issues, both
proactively and predictively.
•Automated case creation — When an issue is detected, SupportAssist automatically opens a support case with Dell EMC Technical
Support.
•Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it
securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue.
•Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benets vary depending on the Dell EMC Service entitlement purchased for your device. For more information about
SupportAssist, go to www.dell.com/supportassist.
Recycling or End-of-Life service information
Take back and recycling services are oered for this product in certain countries. If you want to dispose of system components, visit
www.dell.com/recyclingworldwide and select the relevant country.
Getting help 169