Table of Contents
- Copyrights and Trademarks
- Contents
- Introduction
- Basic Operations
- Maintenance
- Using the Control Panel Menu
- Problem Solver
- Appendix
- Where To Get Help
- Technical Support Web Site
- Contacting Epson Support
- Before Contacting Epson
- Help for Users in North America
- Help for Users in Europe
- Help for Users in Australia
- Help for Users in Singapore
- Help for Users in Thailand
- Help for Users in Vietnam
- Help for Users in Indonesia
- Help for Users in Hong Kong
- Help for Users in Malaysia
- Help for Users in India
- Help for Users in the Philippines
- Software License Terms
Epson Epson SureColor SCF7000 User Manual
Displayed below is the user manual for Epson SureColor SCF7000 by Epson which is a product in the Large Format Printers category. This manual has pages.
Related Manuals
User’s Guide
NPD4829-01 EN
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
®
is registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
© 2012 Seiko Epson Corporation. All rights reserved.
SC-F7000 Series User’s Guide
Copyrights and Trademarks
2
Contents
Copyrights and Trademarks
Introduction
Important Safety Instructions................. 5
When choosing a place for this product. . . . . . . . 5
When setting up this product............... 5
When using this product................... 5
When handling the ink packs............... 6
Notes on This Guide........................ 6
Meaning of Symbols...................... 6
Illustrations............................ 6
Operating System Versions................. 6
Printer Parts.............................. 7
Front................................. 7
Slider................................ 10
LAN port............................. 10
Inside................................ 11
Back................................. 12
Control panel.......................... 14
Understanding the Display................ 15
Features................................ 16
Realizing High Productivity................ 16
Superior Ease of Use..................... 16
Notes on Usage and Storage.................. 17
Installation space....................... 17
Notes when using the printer............... 17
Notes when not using the printer............ 18
Notes on Handling Ink Packs and Ink Tanks
.................................... 19
Handling Media........................ 19
Using the Supplied Software................. 21
Contents of the Software Disc.............. 21
Starting EPSON LFP Remote Panel 2......... 22
Exiting EPSON LFP Remote Panel 2......... 22
Uninstalling Software...................... 22
Basic Operations
Loading and Exchanging Media............... 23
Loading Media......................... 23
Viewing and Changing Media Settings........ 32
Exchanging Media...................... 33
Using the Auto Take-up Reel Unit............. 35
Media Loading and Take Up............... 35
Removing the Take-up Roll................ 40
Before Printing........................... 42
Saving Optimal Settings for the Current Media
(Print Media Settings)...................... 42
Parameters Stored in Media Setting Banks. . . . . 42
Saving Settings......................... 43
Correcting Print Misalignment (Head
Alignment).............................. 45
Feed Adjustment.......................... 46
Using a Test Pattern..................... 47
Performing Feed Adjustment During Printing
.................................... 48
Printable area............................ 48
Maintenance
Daily Maintenance........................ 50
Cleaning the Platen, Pressure Rollers, and
Media Holding Plates.................... 50
Checking for clogged nozzles............... 51
Head Cleaning......................... 51
Maintenance Around the Print Head........... 53
Part Cleaning: Preparation and Notes........ 53
How to Clean.......................... 53
Disposing of Waste Ink................... 57
Replacing the Wiper and Wiper Cleaner. . . . . . 59
Chip Unit Replacement and Ink Refills.......... 61
Time Period for Chip Unit Replacements and
Ink Refills............................. 61
Procedure for Replacement and Ink Refills..... 61
Disposal of Used Consumables............... 64
Parts That Are Periodically Replaced........... 65
Using the Control Panel Menu
Menu Operations......................... 66
Menu List............................... 67
Details of the Menu........................ 70
The Media Setup Menu................... 70
Printer Setup Menu...................... 73
The Maintenance Menu.................. 75
The Print Logs Menu.................... 75
The Printer Status Menu.................. 76
The Network Setup Menu................. 76
The Preference Menu.................... 76
The Reset All Settings Menu............... 77
Problem Solver
When a Message is Displayed................ 78
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3
When a Maintenance Call/Service Call Occurs. . . . 79
Troubleshooting.......................... 80
You cannot print (because the printer does not
work)................................ 80
The printer sounds like it is printing, but
nothing prints.......................... 80
The prints are not what you expected......... 81
Media................................ 82
Others............................... 84
Appendix
Options and Consumable Products............ 85
Supported Media......................... 86
Moving and Transporting the Printer........... 86
Moving the Printer...................... 86
Transport............................. 87
System Requirements...................... 88
Specifications Table........................ 88
Standards and Approvals.................. 89
Where To Get Help
Technical Support Web Site.................. 90
Contacting Epson Support................... 90
Before Contacting Epson.................. 90
Help for Users in North America............ 91
Help for Users in Europe.................. 91
Help for Users in Australia................ 91
Help for Users in Singapore................ 92
Help for Users in Thailand................ 92
Help for Users in Vietnam................. 92
Help for Users in Indonesia................ 92
Help for Users in Hong Kong.............. 93
Help for Users in Malaysia................. 93
Help for Users in India................... 93
Help for Users in the Philippines............ 94
Software License Terms
Open Source Software Licenses............... 95
Bonjour.............................. 95
Other Software Licenses................... 100
Info-ZIP copyright and license............. 100
SC-F7000 Series User’s Guide
Contents
4
Introduction
Important Safety
Instructions
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
When choosing a place for this
product
❏Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Keep this product away from dusty areas.
❏Place this product near a wall outlet where the plug
can be easily unplugged.
When setting up this product
❏This product’s power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
❏Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as copiers or air control systems that
regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches
or automatic timers.
❏Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
❏Use only the type of power source indicated on the
product’s label.
❏Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
❏If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
When using this product
❏Do not block or cover the openings in this product’s
cabinet.
❏Do not insert objects through the slots. Take care
not to spill liquid on this product.
❏Do not attempt to service this product yourself.
❏Unplug this product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏Do not move the print heads by hand; otherwise
you may damage this product.
❏Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
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Introduction
5
❏This device has two power systems. There is a risk of
electric shock unless the two power cables are
unplugged during the maintenance.
When handling the ink packs
❏Keep ink packs out of the reach of children and do
not drink.
❏Wear protective eyewear and gloves when refilling
ink tanks or replacing the waste ink bottle.
Should ink contact your skin or enter your eyes or
mouth, immediately take the following actions:
❏If fluid adheres to your skin, immediately
wash it off using large volumes of soapy
water. Consult a physician if the skin appears
irritated or is discolored.
❏If fluid enters your eyes, rinse immediately
with water. Failure to observe this
precaution could result in bloodshot eyes or
mild inflammation.
❏If swallowed, induce vomiting and consult a
physician immediately.
Notes on This Guide
Meaning of Symbols
!
Warning: Warnings must be followed to
avoid serious bodily injury.
!
Caution: Cautions must be followed to
avoid bodily injury.
c
Important: Important must be followed to
avoid damage to this product.
Note: Notes contain useful or
additional information on the
operation of this product.
Illustrations
The illustrations in this manual may differ slightly from
the actual objects they are intended to represent.
Operating System Versions
In this documentation, the following abbreviations are
used.
Windows refers to Windows 8, 7, Vista, XP.
❏Windows 8 refers to Windows 8, Windows 8 Pro,
and Windows 8 Enterprise.
❏Windows 7 refers to Windows 7 Home Basic,
Windows 7 Home Premium, Windows 7
Professional, and Windows 7 Ultimate.
❏Windows Vista refers to Windows Vista Home
Basic Edition, Windows Vista Home Premium
Edition, Windows Vista Business Edition,
Windows Vista Enterprise Edition, and Windows
Vista Ultimate Edition.
❏Windows XP refers to Windows XP Home Edition,
Windows XP Professional x64 Edition, and
Windows XP Professional.
SC-F7000 Series User’s Guide
Introduction
6
Printer Parts
Front
AMaintenance cover (left)
Open this cover to clean the area around the print head. Normally closed when using the printer.
U “Cleaning Around the Print Head” on page 54
BEject guide
Media is ejected along this guide.
CRoll core holder
Place the used roll core for media take-up on these holders. There are two holders: one on the left and one on the
right.
U “Media Loading and Take Up” on page 35
DTensioner
The tensioner maintains tension to prevent the media sagging as it is taken up.
ERoll core holder locking screw
The locking screws keep the roll core holders in place once they have been attached to the roll core. There are two
screws: one on the left and one on the right.
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Introduction
7
FRoll support
Rest media temporarily on these supports when removing the take-up roll. There are two supports: one on the left
and one on the right.
GAuto switch
Use this switch to select the auto take-up direction. Choose Off to disable auto take-up.
HManual switch
Use this switch to select the manual take-up direction. The selected option takes effect when the Auto switch is in
the Off position.
ICasters
There are two casters on each leg. Once installation is complete, the front casters should be kept locked while the
printer is in use.
JWaste ink bottle holder
Place the waste ink bottle in this holder.
KAdjuster
The adjusters keep the printer in place. After installing the printer, keep it securely in place during use.
LWaste ink bottle
Waste ink collects in this bottle.
Replace with a new waste ink bottle when the level approaches the line.
MWaste ink tube
Waste ink is discharged from this tube. Be sure the end of this tube is in the waste ink bottle while the printer is in
use.
NInk tank
Holds ink used for printing.
OSlider
U “Slider” on page 10
PLock lever
Raise the lock lever to unlock the slider for removal when replacing the chip unit. Always lower the lock lever into
the locked position after inserting the slider.
QChip unit check lamp
This lamp turns on when a message related to the chip unit is displayed.
On : An error occurred. Check the contents of the error on the control panel’s screen.
Off : No error.
RAC inlet
Connects the power cable.
SLAN port
U “LAN port” on page 10
TUSB port
Connects the USB cable.
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Introduction
8
UMaintenance cover (right)
Open this cover to perform maintenance around the print head. Normally closed when using the printer.
U “Maintenance Around the Print Head” on page 53
VMedia loading lever
After loading media, lower the media loading lever to keep the media in place. Raise the lever to release the media
prior to removal.
WAlert lamp
This lamp lights or flashes when an error occurs.
On
Flashing
: An error occurred; the type of error is indicated by how the lamp lights or flashes. Check the contents
of the error on the control panel’s screen.
Off : No error.
XControl panel
U “Control panel” on page 14
YFront cover
Open when loading media, cleaning the inside of the printer, or removing jammed media. Normally closed when
using the printer.
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Introduction
9
Slider
ASlider
Attach the chip unit included with the ink pack
before refilling the ink.
U “Chip Unit Replacement and Ink Refills” on
page 61
BInk inlet cover
Open this cover to refill the ink tank with ink.
CChip unit
A unit that includes an IC chip.
This is included with the ink pack.
LAN port
ARJ-45 connector
Connects the LAN cable. Use a shielded twisted pair
cable (category 5 or higher).
BData lamp (orange)
Indicates the network connection status and data
receive status by flashing and/or turning on.
On : Connected.
Flashing : Receiving data.
CStatus lamp (green/red)
The color indicates the network connection speed.
Red : 100Base-TX
Green : 1000Base-T
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Introduction
10
Inside
Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the
chapters listed in the reference sections below.
APrint head
The print head prints by moving left and right while emitting ink. Cleaning may be required depending on the
status.
U “Cleaning Around the Print Head” on page 54
BMedia holding plate
The media holding plates prevent the media riding up and keeps fuzz on the cut edge of the media from touching
the print head. Position the plates at either side of the media before printing.
U “Loading Media” on page 23
CCutter groove
Pass the blade of a cutter (available in the market) down this groove to cut media.
DPressure rollers
These rollers press down on the media during printing.
U “Cleaning the Platen, Pressure Rollers, and Media Holding Plates” on page 50
EPlaten
This part suctions the media for printing.
U “Cleaning the Platen, Pressure Rollers, and Media Holding Plates” on page 50
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Introduction
11
FWiper cleaner
The wiper cleaner removes ink from the wiper. It is a consumable; replacement may be required depending on the
status.
U “Replacing the Wiper and Wiper Cleaner” on page 59
GCaps
Except during printing, these caps cover the print head nozzles to prevent them drying out. Cleaning may be
required depending on the status.
U “How to Clean” on page 53
HWiper
The wiper removes ink from the print head nozzles. It is a consumable; cleaning or replacement may be required
depending on the status.
U “How to Clean” on page 53
U “Replacing the Wiper and Wiper Cleaner” on page 59
Back
ADrive switch
The drive switch is used to feed the media during loading and to rewind the media for replacement.
BRoll holder
Place media on these holders. There are two holders: one on the left and one on the right.
CRoll holder fixing screw
These screws fix the roll holders in place once the media has been installed. There are two screws: one on the left and
one on the right.
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Introduction
12
DLift lever
If the media to be mounted on the roll holders seems heavy, use these levers to raise the media effortlessly to the
level of the roll holders. There are two lift levers: one on the left and one on the right.
ELoading guide
Media is loaded along this guide.
FRoll support
Rest media on these supports before placing it on the roll holders. There are two supports: one on the left and one on
the right.
GHandle
After placing media on the right roll holder, rotate the handle to press the holder and apply pressure to the roll
core.
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Introduction
13
Control panel
AP button (power button)
Turns the power on and off.
BP light (power light)
The printer’s operational status is indicated by a lit or
flashing light.
On : The power is on.
Flashing : The printer is receiving data or
performing head cleaning or other
operations during shut-down.
Off : The power is off.
CM button (media setup button)
Press this button to display the Media Setup menu,
which contains such items as Media Remaining,
Select Media, Customize Settings, and Print Media
List. This button is disabled during printing.
U “The Media Setup Menu” on page 70
DDisplay
Displays the printer’s status, menus, error messages,
and so on. U “Understanding the Display” on
page 15
EMenu button
Press this button to display menus. U “Using the
Control Panel Menu” on page 66
Fy button (back button)
Press this button to exit to the previous menu when
options are displayed. U “Menu Operations” on
page 66
Gl/r buttons (left and right arrow buttons)
Use to position the cursor when performing such
tasks as entering a Setting Name or IP Address in
the setup menu.
Hu/d buttons (media feed buttons)
❏When media is loaded, you can press the d button to
feed the media and the u button to rewind. Keep the
d button pressed to feed the media up to 103 cm.
Keep the u button pressed to rewind the media up to
25 cm.
Note that when the u button is used to rewind, the
media will stop when its edge reaches the starting
print position. Rewind can be resumed by releasing
the button and then pressing it again.
❏When the menus are displayed, these buttons can be
used to select menu items and options. U “Menu
Operations” on page 66
IZ button
❏Pressing this button when a menu item is highlighted
displays options for the selected item.
❏Pressing this button when an option is highlighted
selects the highlighted item or performs the selected
operation.
❏If pressed when the warning buzzer is sounding, the
sound stops.
J button
Pressing this button when menus are displayed
closes the menus and returns the printer to ready
status.
K# button (maintenance button)
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Introduction
14
Pressing this button displays the Maintenance
menu, which contains such items as Nozzle Check,
Cleaning, Head Maintenance, and Waste Ink
Counter. This button is disabled during printing.
U “The Maintenance Menu” on page 75
LW button (pause/cancel button)
❏The printer enters pause status if this is pressed while
printing. To release the pause status, press the W
button again, or select Pause Cancel on the screen
and then press the Z button. To cancel print jobs
being processed, select Job Cancel on the screen and
then press the Z button.
❏Pressing this button when menus are displayed closes
the menus and returns the printer to ready status.
M button (media feed button)
❏When the printer is in the ready state, you can feed the
media to the cut position by pressing this button and
then Z.
U “Cutting Media” on page 34
❏When printing is in progress, you can use this button
to adjust media feed.
U “Feed Adjustment” on page 46
Understanding the Display
AMessages
Displays the printer’s status, operation, and error
messages.
U “When a Message is Displayed” on page 78
BMedia info
❏From left to right, this display shows the selected
media, platen gap, media width, and media
remaining.
❏If a media setting bank number created with this
printer is selected as the print media, the number
(from 1 to 30) will be displayed. When RIP Settings is
selected, 0 will be displayed.
❏The selected platen gap is shown as follows.
:1.5
:2.0
:2.5
❏The media remaining is not displayed if Off is selected
for Remaining Setup in the Media Remaining menu.
U “The Media Setup Menu” on page 70
CChip unit status
The display changes as shown below when an error is
detected in the installed chip unit.
Normal Warning or error
1 Status indicators
The chip unit status is indicated as follows.
: No error. Ready to print.
: An error occurred. Check the message
on the screen, and clear the error.
: The chip unit could not be recognized
or it is not compatible with the printer.
Or, the slider is not locked.
Check the on-screen message.
: The chip unit requires replacement.
Replace the chip unit with one from a
new ink pack.
As it gets closer to time to replace the
chip unit, will begin to flash.
2 Ink color codes
SC-F7000 Series User’s Guide
Introduction
15
BK : Black
Y:Yellow
M:Magenta
C:Cyan
DWaste ink bottle status
Displays the approximate amount of space available
in the waste ink bottle. The display changes as shown
below when the waste ink bottle is nearly full or an
error occurs.
Normal Warning or error
1
1 Status indicators
The status of the waste ink bottle is shown as fol-
lows.
: No error. The indicator changes to
show the amount of space available.
: The waste ink bottle is almost full.
Ready a new waste ink bottle.
: The waste ink bottle is full. Replace
with a new waste ink bottle.
Features
This wide-format color ink jet printer supports roll
media 1626 mm (64 inches) in width. The main features
of this printer are described below.
Realizing High Productivity
Media Feeding Unit Accommodates High-Capacity
Rolls
The standard media feeding unit can handle
high-capacity rolls with external diameters of up to
250 mm and weights of up to 40 kg, ensuring that media
require less frequent replacement.
With the optional heavy roll media system, the printer
can handle even larger 80 kg rolls with external
diameters of 300 mm.
Auto Take-up Reel Unit Comes Standard
The auto take-up reel unit automatically takes up
printed media cleanly, with no wrinkles. This is useful
when printing large amounts or when performing
continuous overnight printing.
High-capacity ink tank included
The printer includes a high-capcity ink tank for high
productivity. We also offer 1000 ml high-capacity ink
packs for ink refill. This eliminates the need for frequent
troublesome ink cartridge replacements.
Superior Ease of Use
Media Installation and Take up a Snap
The roll and roll core holders require no spindles,
eliminating the need to attach spindles before installing
media. Just bring the media to the printer and install it
directly. Never having to juggle long spindles makes
installing media a snap even where space is limited.
In addition to roll supports that give you a place to rest
media during installation, the printer offers lift levers
that allow heavy media to be effortlessly raised to the
level of the roll holders.
Ease of Maintenance
Print quality can only be ensured through daily
maintenance. The design of this printer leaves plenty of
space for maintenance, making maintenance a snap.
SC-F7000 Series User’s Guide
Introduction
16
E-Mail Error/Warning Notification
The EpsonNet Config with Web Browser system built
into the printer’s network interface offers e-mail
notification. Once configured for e-mail notification,
the printer will send errors and warnings to selected
e-mail addresses, ensuring peace of mind when the
printer is left unmanned during overnight operation
and in other similar situations.
Starting EpsonNet Config (with Web Browser) U
Network Guide (pdf)
Lamp and Buzzer Error Alerts
When an error occurs, a buzzer will sound and the alert
lamp will light. The large alert lamp is highly visible,
even at a distance.
A buzzer sounds simultaneously to prevent time wasted
while stoppages due to errors go unnoticed.
High-Speed USB/Gigabit Ethernet
The printer comes equipped with high-speed USB and
100Base-TX/1000Base-T network interfaces.
Notes on Usage and
Storage
Installation space
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
See the “Specifications Table” for the external
dimensions of the printer.
U “Specifications Table” on page 88
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
❏When using the printer, observe the operating
temperature and humidity range described in the
“Specifications Table”. U “Specifications Table”
on page 88
Note, however, that the desired results may not be
achieved if the temperature and humidity are
within the limits for the printer but not within those
for the media. Be sure the operating conditions suit
the media. For more information, see the
documentation supplied with the media.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
❏Avoid using the printer in locations with heat
sources or that are exposed to direct draughts from
ventilators or air conditioners. The print head
nozzles could dry out and clog.
SC-F7000 Series User’s Guide
Introduction
17
❏Do not bend or tug the waste ink tube. Ink could
spill inside or around the printer.
❏We recommend performing maintenance on the
following components as required. Failure to
perform appropriate maintenance will shorten
print head life.
U “Maintenance Around the Print Head” on
page 53
Component to be
cleaned
Frequency
Print head ❏When colors in the
printout are faint or
missing even after
head has been
cleaned.
❏When the printout
is smudged or not
clear.
Wiper
Caps
Wiper rail
Component requiring
replacement
Frequency
Wiper cleaner If the printout is faint or
smudged, or segments
are missing even after
cleaning.
Wiper
❏The print head may not be capped (the print head
may not return to the right side) if the printer is
turned off when the media is jammed or an error
has occurred. Capping is a function for
automatically covering the print head with a cap
(lid) to prevent the print head from drying out. In
this case, turn on the power and wait a while until
capping is performed automatically.
❏When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
❏The print head is automatically cleaned at a fixed
interval after printing to keep the nozzle from
clogging.
Be sure that the waste ink bottle is placed whenever
the printer is on.
Periodical Cleaning U “Printer Setup Menu” on
page 73
❏As well as being expended during printing, ink is
used during head cleaning and other maintenance
required to keep the print head in working order.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏If you do not print for a long time, the print head
nozzles may become clogged. Turn the printer on at
least once every two weeks to prevent the print head
clogging.
When the printer is turned on, head cleaning is
performed automatically. Do not turn the printer
off until cleaning is complete.
Leaving the printer for too long without turning it
on may result in a malfunction. Repair work for
such malfunction will be charged.
❏If you will not be using the printer for more than 2
weeks, maintenance must be performed by a service
engineer before and after this period. This
maintenance work will be charged.
Note that even if proper maintenance has been
done before leaving the printer for a long time,
repair may be necessary when doing maintenance
for reusing the printer, depending on the period
and conditions of storage. In such a case, the repair
work will also be charged.
Contact your dealer or Epson Support.
❏The pressure rollers may crease media left in the
printer. The media may also become wavy or
curled, causing jams or resulting in the media
coming into contact with the print head. Remove
the media before putting the printer in storage.
❏Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
SC-F7000 Series User’s Guide
Introduction
18
❏Close all covers before placing the printer in
storage. If you are not using the printer for a long
time, put an anti-static cloth or cover on the printer
to prevent dust. The print head nozzles are very
small, and they can become clogged easily if fine
dust gets on the print head, and you may not be able
to print properly.
❏If you have not used the printer for a long time,
check the print head for clogging before you start
printing. Perform head cleaning if the print head is
clogged.
U “Checking for clogged nozzles” on page 51
❏When storing the printer, be sure that it is level: do
not store it on an angle, on end, or upside down.
Notes on Handling Ink Packs and
Ink Tanks
Note the following points when handling ink packs and
ink tanks.
❏Do not remove the ink tanks.
Ink tanks are calibrated when installed. Removing
them can harm quality and functionality.
❏Store ink packs at room temperature out of direct
sunlight.
❏To ensure print quality, use all the ink in the ink
pack before the earlier of the following dates:
❏The date printed on the ink pack
❏25 days from the day that the ink tank was
refilled from the ink pack
❏If the ink pack has been stored in a cold location for
a long period of time, keep at room temperature for
at least 4 hours before using.
❏When refilling the ink in an ink tank, be sure to use
all the ink in the ink pack at once.
❏Refill the ink tank as soon as possible after opening
the ink pack.
❏Do not place any objects on top of the ink tank.
Handling Media
Note the following when handling or storing media.
Media that are in poor condition will not produce good
quality prints.
Be sure to read the documentation provided with each
type of media.
Notes on Handling
❏Do not fold the media or damage the printable
surface.
❏Do not touch the printable surface. Moisture and
oils from your hands can affect print quality.
❏When handling media, hold it by both edges. We
recommend wearing cotton gloves.
❏Keep the media dry.
❏Packaging materials can be used to store media and
should not be thrown away.
❏Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
❏When not in use, media should be removed from
the printer, rewound, and inserted in its original
packaging for storage. Leaving media in the printer
for extended periods may cause it to deteriorate.
Handling Media After Printing
To maintain long lasting, high quality print results, note
the following points.
❏Do not rub or scratch the printed surface. If they are
rubbed or scratched, the ink may peel off.
❏Do not touch the printed surface, as this may
remove the ink.
❏Make sure printouts are completely dry before
folding or stacking, as otherwise discoloration or
other marks may appear where the prints touch.
These marks will disappear if the prints are
immediately separated and dried but will become
permanent if the surfaces are not separated.
❏Avoid direct sunlight.
SC-F7000 Series User’s Guide
Introduction
19
❏To prevent discoloration, display and store prints as
instructed in the documentation supplied with the
media.
SC-F7000 Series User’s Guide
Introduction
20
Using the Supplied Software
Contents of the Software Disc
The following applications are available on the supplied software disc. Install as required.
For information about these applications, see the Network Guide (pdf) or the on-line help for the application in
question.
Note:
❏The supplied disc does not contain printer drivers. A software RIP is required for printing. Software not on the supplied
software disc (including software RIPs for this printer) is available from the Epson website.
❏The latest applications can be downloaded from the Epson website.
Software Name Summary
EPSON LFP Remote Panel 2 EPSON LFP Remote Panel 2 is used to update firmware from a computer and copy media settings
bank created in the printer’s setup menu to a computer.
U “Starting EPSON LFP Remote Panel 2” on page 22
U “Exiting EPSON LFP Remote Panel 2” on page 22
Epson Driver and Utilities Installs the Epson communications driver (EPSON SC-F7000 Series Comm Driver).
The Epson communications driver is required if the EPSON LFP Remote Panel 2 is to be used to
copy media settings. It is not a printer driver. In addition, the software RIP may not display printer
status if the Epson communications driver is not installed when the printer is connected to a
computer via USB. See the software RIP documentation for more information on the status
display.
Epson Network Utilities Install and launch a wizard that will help you enter IP addresses for a simple network connection.
EpsonNet Config With this software, you can configure various network settings for the printer from your computer.
This is useful as it allows you to enter addresses and names using the keyboard.
The manual is also installed along with the software.
SC-F7000 Series User’s Guide
Introduction
21
Starting EPSON LFP Remote
Panel 2
Launch EPSON LFP Remote Panel 2 after confirming
that the printer displays Ready.
A
The application can be launched using either of
the following two methods.
❏Double-click the EPSON LFP Remote Panel 2 icon
on the desktop. The EPSON LFP Remote Panel 2
icon is created when the application is installed.
❏Click Start > All Programs (or Programs) > EPSON
LFP Remote Panel 2 > EPSON LFP Remote Panel
2.
B
Click the desired item in the EPSON LFP Remote
Panel 2 main window.
See EPSON LFP Remote Panel 2 help for more
information.
Exiting EPSON LFP Remote Panel
2
Click Exit in the EPSON LFP Remote Panel 2 main
window.
Uninstalling Software
c
Important:
❏Log in to an “Computer administrator”
account (an account with administrators
privileges).
❏Enter the administrator password when
prompted and then proceed with the
remainder of the operation.
❏Exit any other applications that may be
running.
This section describes how to uninstall EPSON LFP
Remote Panel 2 and the Epson communications driver.
A
Turn off the printer, and unplug the interface
cable.
B
Go to the Control Panel and click Uninstall a
program from the Programs category.
C
Select the software you want to remove and then
click Uninstall/Change (or Change/Remove).
Selecting the following deletes the Epson
communications drivers.
EPSON SC-F7000 Series Comm Driver Printer
Uninstall
To uninstall EPSON LFP Remote Panel 2, select
EPSON LFP Remote Panel 2.
D
Select the target printer icon, and then click OK.
E
Follow the on-screen instructions to continue.
When the delete confirmation message appears,
click Yes.
If you are reinstalling the Epson communications
driver, restart the computer.
SC-F7000 Series User’s Guide
Introduction
22
Basic Operations
Loading and Exchanging
Media
Loading Media
The procedure for loading media varies depending on
whether you are using the installed media feeding unit
or the optional heavy roll media system.
Follow the steps below when using the supplied media
feeding unit.
When the Heavy Roll Media Feeding Unit is installed,
see: U “Using the Optional Heavy Roll Media Feeding
Unit” on page 28
!
Caution:
❏Be careful not to trap your hands or fingers
when opening or closing the front cover.
Failure to observe this precaution could result
in injury.
❏Secure the media in place by the following
procedure.
Injury may occur if the media falls.
❏Do not rub your hands along the edges of the
media. The edges of the media are sharp and
can cause injury.
c
Important:
Load media immediately before printing. The
pressure rollers may crease media left in the printer.
The media may also become wavy or curled,
causing jams or resulting in the media coming into
contact with the print head.
Note:
For information on the media that can be used in the
printer, see:
U “Supported Media” on page 86
When the Standard Media Feeding
Unit Is Installed
This section describes how to load media when the
standard media feeding unit is installed.
!
Caution:
Because the media is heavy, it should not be carried
by one person. When loading or removing the
media, use at least two persons.
A
Turn on the printer by pressing the P button.
B
Loosen the roll holder fixing screws and adjust
the roll holders so that the gap between the two is
wider than the media.
Center the roll supports between the roll holders.
c
Important:
If the right holder handle shaft is not visible,
rotate the handle forward until it stops. The
media can not be properly loaded if the handle
shaft is not visible.
SC-F7000 Series User’s Guide
Basic Operations
23
C
Place media on the roll support oriented
according to how it is rolled (see below) and
position it as indicated by the mark on the label.
Printable Side Out
Printable Side In
If the label does not have the loading position,
mark it on the label as instructed in the Setup
Guide.
U Setup Guide
Note:
Be sure the option selected for Roll Type in the
Customize Settings menu matches how the media
is rolled. Roll Type defaults to Printable Side Out.
Be sure to select Printable Side In after loading
media rolled printable side in.
For more information see U “Roll Type” on
page 44
D
Raise the lift lever on the left side of the printer to
lift the media into position, then firmly insert the
roll holder.
If the roll of media has the outer diameter which
is less than 140 mm, lift it up by your hands, and
set it to the roll holder. The roll core will not reach
the holder when raised using the lift lever.
E
Tighten the roll holder screw to fix the roll holder
in place.
SC-F7000 Series User’s Guide
Basic Operations
24
F
Raise the lift lever on the right side of the printer
to lift the media into position, then firmly insert
the roll holder.
If the roll of media has the outer diameter which
is less than 140 mm, lift it up by your hands, and
set it to the roll holder as described in Step 4.
G
Tighten the roll holder screw to fix the roll holder
in place.
H
Rotate the handle until part A in the illustration
below is fully inserted.
c
Important:
Once part A is hidden, do not turn the handle
any further. Failure to observe this precaution
could damage the roll holder.
I
Raise the media loading lever.
J
Pull out the media and insert it into the printer.
SC-F7000 Series User’s Guide
Basic Operations
25
Note:
Media that is heavy and difficult to unroll can be
fed by pressing the drive switch on the left roll
holder.
Printable Side Out
Printable Side In
K
Insert the media past the pressure rollers and
lower the media loading lever to hold it in place.
Confirm that the left edge of the media passes
over the center of the square in the label on the
loading guide.
c
Important:
Perform Steps 11 to 3 in reverse order and
repeat the loading process if the left edge of the
media is not within the guides. Do not
attempt to reposition the roll holders while
they are inserted in the media.
L
Go to the front of the printer and open the front
cover.
M
Hold the center of the media and raise the media
loading lever.
N
Pull the media straight forward until the edge has
past the label on the bottom side of the eject
guide.
Keep the right edge of the media parallel with the
scale markings on the two labels on the eject
guide.
O
Lower the media loading lever to hold the media
in place.
To print immediately, proceed to Step 16.
SC-F7000 Series User’s Guide
Basic Operations
26
For information on loading the media into the
auto take-up reel unit, see:
U “Using the Auto Take-up Reel Unit” on
page 35
Note:
If you would prefer to print from the very start of the
roll, press the u button in the control panel to
rewind the media slightly.
Be sure, however, to stop rewinding before the
leading edge of the media is past the cutter groove
(on the pressure roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
P
Attach the media holding plates at either side of
the media.
First, position the plates so that the edges of the
media are in the centers of the round holes. Next,
adjust the position until the white line is visible in
the square window and push the plates down to
lock them in place and keep them from lifting.
SC-F7000 Series User’s Guide
Basic Operations
27
c
Important:
❏Do not use the media holding plates with
media that is more than 0.4 mm thick.
The media holding plates could touch
and damage the print head.
❏Move the media holding plates to the left
and right edges of the platen when they
are not in use.
❏Do not use the media holding plates if the
sides of the printed media are smudged or
torn.
❏Leave left and right margins of over 10
mm when using the media holding
plates. Narrower margins could result in
printer printing over the plates.
Q
Close the front cover.
Using the Optional Heavy Roll Media
Feeding Unit
This section describes how to load media when the
optional heavy roll media feeding unit is installed.
Using a lifter is recommended when handling a media
that is 40 kg or heavier.
The explanation that follows assumes that a lifter is
used.
The following types of lifter can be used.
❏Fork or platform thickness: 28 mm or less
❏Fork or platform can be lowered to approx. 190 mm
from the floor.
!
Caution:
Because the media is heavy, it should not be carried
by one person. When loading or removing the
media, use at least two persons. Using a lifter is
recommended when handling a media that is 40 kg
or heavier.
A
Turn on the printer by pressing the P button.
B
Loosen the roll holder fixing screws and adjust
the roll holders so that the gap between the two is
wider than the media.
c
Important:
If the right holder handle shaft is not visible,
rotate the handle forward until it stops. The
media can not be properly loaded if the handle
shaft is not visible.
C
Place the media on a lifter oriented according to
how it is rolled (see below) and move the lift to
position the media as indicated by the mark on
the label.
Printable Side Out
SC-F7000 Series User’s Guide
Basic Operations
28
Printable Side In
If the label does not have the loading position,
mark it on the label as instructed in the Setup
Guide supplied with the optional heavy roll
media system.
U Heavy Roll Media System Setup Guide
Note:
Be sure the option selected for Roll Type in the
Customize Settings menu matches how the media
is rolled. Roll Type defaults to Printable Side Out.
Be sure to select Printable Side In after loading
media rolled printable side in.
For more information see U “Roll Type” on
page 44
D
Align the media and the roll holders.
Raise or lower the lifter until the media roll core is
level with the roll holders.
E
Fully insert the left roll holder. Next, tighten the
roll holder screw to fix the roll holder in place.
F
Fully insert the right roll holder. Next, tighten the
roll holder screw to fix the roll holder in place.
G
Remove the lifter.
SC-F7000 Series User’s Guide
Basic Operations
29
H
Rotate the handle until part A in the illustration
below is fully inserted.
c
Important:
Once part A is hidden, do not turn the handle
any further. Failure to observe this precaution
could damage the roll holder.
If part A is not hidden even after turning the
handle until it can no longer be turned, return
to step 6 and fully press the right unit into the
roll core.
I
Raise the media loading lever.
J
Pull out the media and insert it into the printer.
Note:
Media that is heavy and difficult to unroll can be
fed by pressing the drive switch on the left roll
holder.
Printable Side Out
Printable Side In
K
Insert the media past the pressure rollers and
lower the media loading lever to hold it in place.
Confirm that the left edge of the media passes
over the center of the square in the label on the
loading guide.
c
Important:
Perform Steps 11 to 3 in reverse order and
repeat the loading process if the left edge of the
media is not within the guides. Do not
attempt to reposition the roll holders while
they are inserted in the media.
SC-F7000 Series User’s Guide
Basic Operations
30
L
Go to the front of the printer and open the front
cover.
M
Hold the center of the media and raise the media
loading lever.
N
Pull the media straight forward until the edge has
past the label on the bottom side of the eject
guide.
Keep the right edge of the media parallel with the
scale markings on the two labels on the eject
guide.
O
Lower the media loading lever to hold the media
in place.
To print immediately, proceed to Step 16.
For information on loading the media into the
auto take-up reel unit, see:
U “Using the Auto Take-up Reel Unit” on
page 35
SC-F7000 Series User’s Guide
Basic Operations
31
Note:
If you would prefer to print from the very start of the
roll, press the u button in the control panel to
rewind the media slightly.
Be sure, however, to stop rewinding before the
leading edge of the media is past the cutter groove
(on the pressure roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
P
Attach the media holding plates at either side of
the media.
First, position the plates so that the edges of the
media are in the centers of the round holes. Next,
adjust the position until the white line is visible in
the square window and push the plates down to
lock them in place and keep them from lifting.
c
Important:
❏Do not use the media holding plates with
media that is more than 0.4 mm thick.
The media holding plates could touch
and damage the print head.
❏Move the media holding plates to the left
and right edges of the platen when they
are not in use.
❏Do not use the media holding plates if the
sides of the printed media are smudged or
torn.
❏Leave left and right margins of over 10
mm when using the media holding
plates. Narrower margins could result in
printer printing over the plates.
Q
Close the front cover.
Viewing and Changing Media
Settings
The control panel displays the following information
once the media is loaded.
This display can be used to view or change the following
two options:
SC-F7000 Series User’s Guide
Basic Operations
32
❏Remaining Setup
On: The printer displays the amount of media
remaining.
Off: The printer does not display the amount of
media remaining.
When Remaining Setup is On, the printer will
calculate the approximate amount of media
remaining based on the length of the roll and the
amount used for printing and display this
information in the control panel. The display gives
a rough idea of the amount of media available
before printing, making it easier to know when
media requires replacement.
In addition, a warning will be displayed when the
amount of media remaining reaches a specified
level.
❏Selected Media
Displays the parameters on which media settings
are based as shown below.
RIP Settings: Media settings are based on those
in the RIP.
XXXXXXXXXXXXXXXXXX: Media settings
are based on those stored in the printer in media
settings bank No. 1.
Media settings banks can store a variety of settings
for different media based on the options selected in
the Media Suction, Head Alignment, and other
menus. Up to 30 combinations of settings can be
stored by assigning them to banks No. 1 to 30.
Media Settings U “Saving Settings” on page 43
Buttons that are used in the following settings
A
Select an option.
To print at current settings:
Use the d/u buttons to select Keep Settings
Above and press the Z button.
Proceed to Step 6.
To change settings:
Use the d/u buttons to select Change Settings
and press the Z button.
B
Select the items you want to change and press the
Z button.
C
Select the desired option and press the Z
button.
D
Press the y button to display the dialog shown in
Step 2 and then press the y button again.
E
After confirming that the settings are correct, use
the d/u buttons to select Keep Settings Above
and press the Z button.
F
If On is selected for Remaining Setup, you will
be prompted to enter the length of the current
media.
Use the d/u buttons to choose a length between
5.0 and 999.5 m (15 and 3000 ft) and press the Z
button. You can set in 0.5 m increments.
The printer will display Ready after a brief pause,
showing that it is ready to print. Transmit the data to be
printed from the computer.
Exchanging Media
To replace the media after printing, print the amount of
media remaining, cut the media, and remove the roll.
Printing the Amount of Media
Remaining
The printer displays the amount of media remaining
and any media low warnings in the control panel. This
makes it possible to determine whether the media
requires replacement before printing.
The amount of media remaining can only be displayed if
the correct length is entered when the media is loaded.
SC-F7000 Series User’s Guide
Basic Operations
33
You can print the amount of media remaining on the
leading edge of the roll before it is removed from the
printer and then enter this number the next time the
media is loaded for accurate information on the amount
remaining.
Note:
The printer does not calculate or display the amount of
media remaining when Off is selected for Remaining
Setup in the setup menu.
U “Viewing and Changing Media Settings” on
page 32
The following section describes how to print the
amount of media remaining.
Buttons that are used in the following settings
A
Confirm that the printer is ready to print.
B
Press the M button, select Media Remaining in
the menu, and press the Z button.
C
Select Print Remaining Length and press the
Z button.
D
Press the Z button to print the amount of
media remaining.
Cutting Media
Use a cutter (available in the market) to cut the media
when printing is complete. This section described how
to use a cutter to cut the media.
!
Caution:
When cutting media, be careful not to cut your
fingers or hands with the cutter or other blades.
Buttons that are used in the following settings
A
Confirm that the printer is ready to print.
B
Press the button and the Z button. The
printer will feed the trailing edge of the printed
media to a position over the cutter groove.
If you have printed the amount of media
remaining, press the u button to rewind the
media so that this information will remain on the
roll after the media is cut.
SC-F7000 Series User’s Guide
Basic Operations
34
C
Remove the media holding plates.
D
Cut the media with the cutter.
Pass the blade of the cutter down the cutting
groove.
c
Important:
To continue printing after cutting, do not rewind
the media past the cutter groove (on the pressure
roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
Note:
If you are using the auto take-up reel unit, set the Auto
switch on the auto take-up reel unit to Off before using
the Manual switch to position the media over the cutting
groove.
Removing Media
You can now remove the media from the roll holders. To
remove the media, reverse the steps you followed to load
it.
Using the Auto Take-up
Reel Unit
Media Loading and Take Up
The auto take-up reel unit automatically takes up media
as it is printed, improving the efficiency of unmanned
operation.
The auto take-up reel unit for this printer can take up
media in either of the following directions.
Counterclockwise Clockwise
Counterclockwise take up places the printed surface on
the outside of the roll.
Clockwise take up places the printed surface on the
inside of the roll.
The explanation that follows uses the supplied auto
take-up reel unit for illustrative purposes, but the same
procedure can be followed when using the optional auto
take-up reel unit for heavy media.
SC-F7000 Series User’s Guide
Basic Operations
35
!
Caution:
❏Be sure that your hands or hair do not get
caught in the auto take-up reel unit while it is
in operation.
Failure to observe this precaution could result
in injury.
❏Perform the following procedure to correctly
secure the roll core for the auto take-up reel
unit into place.
Injury may occur if the take-up roll falls.
Attaching the Roll Core
A
After confirming that the media is loaded
correctly, press the d button to feed the media as
far as the auto take-up reel unit roll core holder.
B
Loosen the roll core holder locking screws and
adjust the roll core holders so that the gap
between the two is wider than the media.
Center the roll supports between the roll holders.
C
Align the right roll core holder with the right
edge of the media and tighten the locking screw.
D
Insert the roll core onto the right holder.
E
Insert the left holder into the roll core.
Slide the holder in until part A in the illustration
below is fully inserted.
SC-F7000 Series User’s Guide
Basic Operations
36
c
Important:
Stop when part A is no longer visible. The
take-up reel unit may not function as
expected if the holder is inserted too far.
F
Tighten the roll core holder locking screw to fix
the roll core holder in place.
See the following for further instructions.
For information on counterclockwise take up, see the
following section.
For information on clockwise take up, see U
“Clockwise Take Up” on page 38.
Counterclockwise Take Up
A
Attach the media to the take up roll core.
Tape the media to the take up roll core in the
center and then at the left and right edges.
When attaching on the left and right, attach using
tape while pulling the media straight down.
B
Press the d button in the control panel to feed
enough media for a single wrap around the roll
core.
C
Flip the Auto switch to Off and press the Manual
switch to to wrap the media once around
the roll core.
c
Important:
Confirm that edges of media taken up on the
roll core are not misaligned. If the edges are
misaligned, the media that follows cannot be
taken up correctly. When the edges are
misaligned, press the Manual switch to the
side, rewind the media, remove the tape,
and then repeat from Step 1.
SC-F7000 Series User’s Guide
Basic Operations
37
D
Flip the Auto switch to .
E
Lower the tensioner.
F
Confirm that the media is attached without
deformation.
As shown in the identified sections in the
illustration below, if the tensions of the left and
right edges of the media are different, the media
cannot be taken up correctly. If there is slack on
one side, repeat from Step 1.
Note:
As shown in the illustration below, you can confirm
differences in tension by lightly tapping on both
edges of the media.
G
Press the d button to feed the media until the
take up roll core begins to turn.
c
Important:
The auto take-up reel unit will not function if
the tensioner is raised.
Clockwise Take Up
A
Attach the media to the take up roll core.
Tape the media to the take up roll core in the
center and then at the left and right edges.
SC-F7000 Series User’s Guide
Basic Operations
38
When attaching on the left and right, attach using
tape while pulling the media straight down.
B
Press the d button in the control panel to feed
enough media for a single wrap around the roll
core.
C
Flip the Auto switch to Off and press the Manual
switch to to wrap the media once around
the roll core.
c
Important:
Confirm that edges of media taken up on the
roll core are not misaligned. If the edges are
misaligned, the media that follows cannot be
taken up correctly. When the edges are
misaligned, press the Manual switch to the
side, rewind the media, remove the tape,
and then repeat from Step 1.
D
Flip the Auto switch to .
SC-F7000 Series User’s Guide
Basic Operations
39
E
Lower the tensioner.
F
Confirm that the media is attached without
deformation.
As shown in the identified sections in the
illustration below, if the tensions of the left and
right edges of the media are different, the media
cannot be taken up correctly. If there is slack on
one side, repeat from Step 1.
Note:
As shown in the illustration below, you can confirm
differences in tension by lightly tapping on both
edges of the media.
G
Press the d button to feed the media until the
take up roll core begins to turn.
c
Important:
The auto take-up reel unit will not function if
the tensioner is raised.
Removing the Take-up Roll
The procedure for removing media varies depending on
whether you are using the installed auto take-up reel
unit or the optional auto take-up reel unit for heavy
media.
Follow the steps below when using the standard auto
take-up reel unit.
When the Heavy Roll Auto Take-up Reel Unit is
installed U “Using the Optional Heavy Roll Auto
Take-up Reel Unit” on page 41
When the Standard Auto Take-up
Reel Unit Is Installed
This section describes how to remove media from the
take-up reel.
!
Caution:
❏Because the media is heavy, it should not be
carried by one person. When loading or
removing the media, use at least two persons.
❏Perform the following procedure to properly
remove the take-up roll.
Injury may occur if the take-up roll falls.
A
Cut the media and roll the cut end onto the
take-up reel.
U “Cutting Media” on page 34
B
To prevent the media from sliding off the roll,
support the roll at its left end.
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C
Loosen the left roll core holder locking screw and
remove the roll core holder from the roll.
D
Lower the roll onto the roll support.
E
To prevent the media from sliding off the roll,
support the roll at its right end.
F
Loosen the right roll core holder locking screw
and remove the roll core holder from the roll.
G
Lower the roll onto the roll support.
Using the Optional Heavy Roll Auto
Take-up Reel Unit
This section explains how to remove media from the
take-up reel using a lifter.
The following types of lifter can be used.
❏Fork or platform thickness: 28 mm or less
❏Fork or platform can be lowered to approx. 190 mm
from the floor.
!
Caution:
❏Because the media is heavy, it should not be
carried by one person. When loading or
removing the media, use at least two persons.
Using a lifter is recommended when handling
a media that is 40 kg or heavier.
❏Follow the instructions in the manual when
loading media or roll cores or removing media
from the take-up roll.
Dropping media, roll cores, or take-up rolls
could result in injury.
A
Cut the media and roll the cut end onto the
take-up reel.
U “Cutting Media” on page 34
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B
Insert the lifter between the media and the auto
take-up reel unit and adjust the height to support
the take-up roll.
C
Loosen the left roll core holder locking screw and
remove the roll core holder from the roll.
D
Loosen the right roll core holder locking screw
and remove the roll core holder from the roll.
Before Printing
To maintain print quality, perform the following
inspection before starting work each day.
Print Check Pattern
Print a check pattern to check for clogged nozzles.
Perform head cleaning if parts of the pattern are faint or
missing.
Print a Check Pattern U “Checking for clogged
nozzles” on page 51
Head Cleaning U “Head Cleaning” on page 51
Saving Optimal Settings
for the Current Media
(Print Media Settings)
A variety of media settings can be optimized for the
current media and stored in the printer.
Once frequently used settings have been stored in a
media setting bank, it can be recalled to instantly
optimize multiple parameters.
The printer offers a total of 30 media setting banks.
This section describes how to create media setting banks
and the settings that can be stored.
Parameters Stored in Media
Setting Banks
Media setting banks store the following:
❏Setting Name
❏Feed Adjustment
❏Platen Gap
❏Head Alignment
❏Drying
❏Media Suction
❏Head Movement
❏Multi-Strike Printing
❏Roll Type
❏Tension Measurement
❏Media Tension
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❏Feed Speed
For more information on these items, see U “The
Media Setup Menu” on page 70.
Saving Settings
Follow the steps below to save media settings.
Buttons that are used in the following settings
Choosing a Media Setting Bank
A
After confirming that the printer is ready, press
the Menu button.
The settings menu will be displayed.
B
Select Media Setup and press the Z button.
C
Use the d/u buttons to select Customize
Settings and press the Z button.
D
Use the d/u buttons to select a media setting
bank number between 1 and 30 and then press
the Z button.
Note that any settings already saved in the printer
will be overwritten.
Setting Name
Name the media setting bank. Using distinctive names
makes it easier to select banks for use.
A
Select Setting Name and press the Z button.
B
Use the d/u buttons to display letters and
symbols. When the desired character is
displayed, press the r button to select the next
entry position.
Mistakes can be erased by pressing the l button
to delete the previous character and move the
cursor back one spot.
C
After entering the name, press the Z button.
Feed Adjustment
Feed Adjustment is used to correct banding (horizontal
banding, lines, or strips of uneven color).
For Feed Adjustment, the user visually inspects print
results and enters the adjustment value by hand.
See the following for details
U “Feed Adjustment” on page 46
Platen Gap
Adjust the platen gap (the gap between the print head
and the media) if print results are smudged.
A
Use the d/u buttons to select Platen Gap and
press the Z button.
B
Use the d/u buttons to select the desired setting
and press the Z button.
C
Press the y button to return to the customize
settings menu.
c
Important:
Select 2.5 only if print results are still smudged
when 2.0 is selected. Choosing a larger gap than
required may result in ink stains inside the printer,
reduced print quality, or shorter product life.
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Head Alignment
Select Head Alignment to realign the print head when
print results seem grainy or out of focus.
For Head Alignment, you need to check the pattern and
enter the optimum adjustment value for alignment.
See the following for details
U “Correcting Print Misalignment (Head
Alignment)” on page 45
Drying
Allows you to set the drying time per pass.
A
Use the d/u buttons to select Drying and press
the Z button.
B
Select Drying Time Per Pass and press the Z
button.
C
Use the d/u buttons to change the time in
increments of 0.1 seconds.
D
Select the desired option and press the Z
button.
E
Press the y button twice to return to the
customize settings menu.
Media Suction
While printing, the printer uses suction to maintain the
correct distance between the media and the print head;
the amount varies with the type of media. Less suction is
used for thin media that would not print or feed
correctly at high levels of suction.
The suction power is weakened when the parameter is
lowered.
A
Use the d/u buttons to select Media Suction and
press the Z button.
B
Use the d/u buttons to choose a value.
C
Select the desired option and press the Z
button.
D
Press the y button to return to the customize
settings menu.
Head Movement
Choose the range in which the print head moves during
printing.
A
Use the d/u buttons to select Head Movement
and press the Z button.
B
Use the d/u buttons to select the desired setting
and press the Z button.
For faster printing, select Data Width.
For even, high-quality printing, select Printer
Full Width.
Multi-Strike Printing
Choose the number of times each line is printed.
A
Use the d/u buttons to select Multi-Strike
Printing and press the Z button.
B
Use the d/u buttons to choose a value.
C
Select the desired option and press the Z
button.
D
Press the y button to return to the customize
settings menu.
Roll Type
Choose Printable Side Out or Printable Side In
according to how the media is rolled.
A
Use the d/u buttons to select Roll Type and
press the Z button.
B
Use the d/u buttons to select the desired setting
and press the Z button.
C
Select the desired option and press the Z
button.
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Tension Measurement
Periodically is recommended in most circumstances.
Choose Off if slack develops in the media or other
printing problems occur.
A
Use the d/u buttons to select Tension
Measurement and press the Z button.
B
Use the d/u buttons to select the desired setting
and press the Z button.
C
Select the desired option and press the Z
button.
Media Tension
Increase tension if creases appear in the media during
printing. The higher the value, the greater the tension.
If you have previously performed Feed Adjustment, you
will need to perform it again after adjusting Media
Tension.
U “Feed Adjustment” on page 43
A
Use the d/u buttons to select Media Tension
and press the Z button.
B
Use the d/u buttons to choose a value.
C
Select the desired option and press the Z
button.
D
Press the y button to return to the customize
settings menu.
Feed Speed
Choose a slower feed speed if media is creased or torn or
sticks together during printing. The lower the value, the
slower the speed.
A
Use the d/u buttons to select Feed Speed and
press the Z button.
B
Use the d/u buttons to choose a value.
C
Select the desired option and press the Z
button.
D
Press the y button to return to the customize
settings menu.
Exiting the Menus
Press W to exit the menus.
Correcting Print
Misalignment (Head
Alignment)
Given that there is a slight gap between the print head
and the media, the landing sites for the different colors
of ink may be affected by humidity, temperature,
inertial forces imparted by the print head, or the
direction of the print head as it moves from right to left
or left to right. As a result, print results may appear
grainy or out of focus. When this happens, perform
Head Alignment to correct the print misalignment.
The thickness of the media determines the distance
between the media and the print head. Head Alignment
values can be stored separately for each type of media.
Stored values can be recalled instantly the next time the
media is used.
For Head Alignment, you need to check the pattern and
enter the optimum adjustment value for alignment.
Buttons that are used in the following settings
A
After confirming that the printer is ready, press
the Menu button.
The settings menu will be displayed.
B
Select Media Setup and press the Z button.
C
Use the d/u buttons to select Customize
Settings and press the Z button.
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D
Use the d/u buttons to select a media setting
bank number between 1 and 30 and then press
the Z button.
Note that any settings already saved in the printer
will be overwritten.
E
Use the d/u buttons to select Head Alignment
and press the Z button.
F
Use the d/u buttons to select Manual(Uni-D) or
Manual(Bi-D) and press the Z button.
G
The printer will print a test pattern.
When printing is complete, the media will
automatically be fed to a position where the
pattern is clearly visible.
Cut the media if necessary.
U “Cutting Media” on page 34
Note:
To rewind the media, press u. Stop rewinding
before the media is past the cutter groove (on the
pressure roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
H
Check the pattern and select the pattern number
that has the least gaps.
In the following example, this would be pattern
number 2.
1
C1
23
I
When C1 is displayed in the control panel, use
the d/u buttons to select the number recorded in
Step 8 and press the Z button.
J
Select the numbers for all colors and press Z.
K
The media setup menu will be displayed when
you enter the pattern number for the last color.
Feed Adjustment
Feed Adjustment is used to correct banding (horizontal
banding, lines, or strips of uneven color).
Two methods are available for Feed Adjustment:
❏Visually inspect print results and enter a correction
by hand.
❏Enter a correction during printing and inspect the
results.
Note:
Feed Adjustment varies with the media used. Load the
media for which feed adjustment is required under the
same conditions as the actual print job. For example, if
you are using the auto take-up reel unit for printing, the
auto take-up reel unit should also be used for feed
adjustment.
Furthermore, when installing the heavy roll media
system, the media must be loaded and feed adjustment
performed again, even if once you adjust with the
standard roll media system.
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Using a Test Pattern
Buttons that are used in the following settings
A
After confirming that the printer is ready, press
the Menu button.
The settings menu will be displayed.
B
Select Media Setup and press the Z button.
C
Use the d/u buttons to select Customize
Settings and press the Z button.
D
Use the d/u buttons to select a media setting
bank number between 1 and 30 and then press
the Z button.
Note that any settings already saved in the printer
will be overwritten.
E
Use the d/u buttons to select Feed Adjustment
and press the Z button.
F
Select Manual and press the Z button.
G
Use the d/u buttons to select a test pattern and
press the Z button twice.
The longer the pattern, the more accurate the
adjustment.
H
The printer will print a test pattern.
When printing is complete, the media will
automatically be fed to a position where the
pattern is clearly visible.
I
Measure the distance between the “+” symbols.
Record either the distance between the two
center symbols or the average of the distances
between the left, center, and right symbols.
J
Pattern length is displayed in the control panel.
Using the d/u buttons, enter the value recorded
in Step 10 and press the Z button.
Note:
To rewind the media, press u. Stop rewinding
before the media is past the cutter groove (on the
pressure roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
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Performing Feed Adjustment
During Printing
Buttons that are used in the following settings
A
Press the button during printing.
B
An adjustment value will be displayed. Use the
d/u buttons to select a value.
If the feed amount is too small, black bands (dark
stripes) will appear; adjust the feed amount
upwards.
If, in contrast, the feed amount is too large, white
bands (pale stripes) will appear; adjust the feed
amount downwards.
C
If you are not satisfied with the results, use the
d/u buttons to enter an adjustment value.
D
Press the Z button when settings are complete.
Once the feed amount has been adjusted,
printing will continue at the new value.
Note:
The new value is erased when:
❏The media loading lever is raised
❏The printer is turned off
❏Changes are made to Feed Adjustment in the
Media Setup menu.
Printable area
The gray area in the illustration below shows the
printable area. The arrow indicates the feed direction.
The positions of items A to B are as follows:
A(right edge of media)
Varies with the option selected for Media Size
Check.
On selected for Media Size Check: The right edge of
the media.
Off selected for Media Size Check: The default right
edge reference position (as far as the platen past the
center of the label on the loading guide).
B(left edge of media)
Varies with the option selected for Media Size
Check.
On selected for Media Size Check: The left edge of
the media.
Off selected for Media Size Check: 64 inches from
the right edge reference position.
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5mm
5mm
3-825mm*2
3-25mm*1
300-1626mm
AB
1 The value selected for Side Margin(Left) in the setup menu.
The default value is 5 mm.
Choose a Side Margin(Left) over 10 mm when using media
holding plates.
2 The total of the values selected for Print Start Position and
Side Margin(Right) in the setup menu. The default value is 5
mm.
Choose a Print Start Position or Side Margin(Right) over 10
mm when using media holding plates.
Note:
The margins may not conform to the values selected in
the document (or application). If the value selected for
Side Margin or Print Start Position is changed,
documents that fill the printable area will not be printed
to the full width of the media.
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Maintenance
Daily Maintenance
To maintain print quality, perform the following
inspection and cleaning before starting work each day.
Cleaning the Platen, Pressure
Rollers, and Media Holding
Plates
!
Caution:
Be careful not to trap your hands or fingers when
opening or closing the front cover. Failure to
observe this precaution could result in injury.
Ink and particles of paper and lint from the media
accumulate on the platen, pressure rollers, and media
holding plates. Ink on these surfaces may be transferred
to the media. Clean them thoroughly.
c
Important:
Continued use with lint, dust, or ink adhering to
these surfaces could damage the print head or clog
the nozzles.
A
Make sure the printer is turned off and the screen
has turned off, and then unplug the power cable
from the outlet.
B
Leave the printer for a minute.
C
Open the front cover.
D
Raise the media loading lever.
E
Clean the pressure rollers.
Remove particles of paper and dust from the
pressure rollers using a soft-bristled brush.
F
Clean the media holding plates and platen.
Dampen a soft cloth in water, wring it out
thoroughly, and use it to remove lint and dust
from the media holding plates on both the left
and right sides and from the platen.
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Checking for clogged nozzles
We recommend that you check the nozzles for clogs
each time you print to ensure quality results.
Ways to Check for Clogs
There are two ways to check for clogs.
❏Print Nozzle Pattern
At specified intervals, the printer prints a test
pattern at the start of normal printing. When
printing is complete, you can visually inspect the
pattern to determine whether there may be faint or
missing colors in the preceding or following
printout.
U “Printer Setup Menu” on page 73
❏On-Demand Nozzle Pattern
Nozzle patterns can be printed as required and
inspected visually to determine whether the nozzles
are clogged.
This section explains how to print and inspect a check
pattern.
Buttons that are used in the following settings
A
After confirming that the printer is ready, press
the # button.
The Maintenance menu will be displayed.
B
Select Nozzle Check and press the Z button.
C
A nozzle pattern will be printed.
When printing is complete, the media will
automatically be fed to a position where the
pattern is clearly visible.
Cut the media if necessary.
U “Cutting Media” on page 34
Note:
To rewind the media, press u. Stop rewinding
before the media is past the cutter groove (on the
pressure roller side).
If the leading edge of the media is curled, stop
rewinding before the media reaches the inner side
of the front cover.
D
Inspect the nozzle pattern.
Example of clean nozzles
The pattern contains no gaps.
Example of clogged nozzles
Perform head cleaning if any segments are
missing from the pattern.
U “Head Cleaning” on page 51
E
The menus close when printing is complete.
Head Cleaning
Should the nozzle pattern contain faint or missing
segments, you may be able to unclog the nozzles by
cleaning the print head as described below.
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There is no need to clean the head if the print result does
not contain faint areas or other color problems.
You can also clean the head while printing is paused.
Note, however, that hues in the printout may change
when printing is resumed.
Head Cleaning Level
Choose from three levels of head cleaning.
Select Execute (Light) first. If the pattern still contains
faint or missing segments after head cleaning has been
performed once, try again using Execute (Medium) or
Execute (Heavy).
Note:
If colors are faint or missing even after head cleaning,
perform regular part cleaning.
U “How to Clean” on page 53
Auto Maintenance Options
The printer features handy auto maintenance options
for performing regular head cleaning at an interval
selected as described below.
❏Periodical Cleaning
Head cleaning is performed automatically at
selected intervals of 1 to 240 hours.
U “Printer Setup Menu” on page 73
❏Cleaning Cycle
Head cleaning is performed automatically at
selected intervals of 1 to 10 pages.
U “Printer Setup Menu” on page 73
This section explains how to clean the head if you find
that the nozzles are clogged on printing a test pattern.
Buttons that are used in the following settings
A
Pressing the # button when the printer is ready
displays the Maintenance menu.
Pressing the # button when printing is paused
takes you to Step 3.
B
Use the d/u buttons to select Cleaning and press
the Z button.
C
Choose the nozzles to be cleaned.
All Nozzles
Choose this option if all patterns in the printed
nozzle check results contain faint or missing
segments. If you select All Nozzles, proceed to
Step 5.
Selected Nozzles
Choose this option if only some of the numbered
patterns (nozzle arrays) in the printed nozzle
check results contained faint or missing
segments. You can select multiple nozzle arrays.
D
Choose the nozzle arrays to be cleaned.
❏Use the d/u buttons to choose the nozzle arrays
with faint or missing segments in the nozzle check
pattern and press the Z button.
❏After selecting the arrays you wish to clean, select
Proceed and press the Z button.
E
Select a cleaning level and press the Z button.
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F
Head cleaning will be performed.
The menu will close when cleaning is complete.
Print a nozzle pattern and inspect the results to
determine whether the problem has been
resolved.
U “Checking for clogged nozzles” on page 51
If you paused the printer in Step 1, printing will
resume when head cleaning is complete; check
the printout to confirm whether the problem has
been resolved.
Maintenance Around the
Print Head
The printer requires cleaning and part replacement
around the print head to maintain print quality; the
maintenance schedule depends on the frequency with
which the printer is used.
Failure to perform appropriate maintenance will
shorten product life.
Part Cleaning: Preparation and
Notes
What You’ll Need
Ready the following items before beginning part
cleaning.
❏Protective eyewear (available in the market)
Protects your eyes from ink.
❏A maintenance kit (consumable)
Contains gloves, cleaning sticks, wiper, and wiper
cleaner.
Please acquire a consumable maintenance kit.
U “Options and Consumable Products” on
page 85
❏A clean room wiper (available in the market)
A lint-free (non-woven) cleaning cloth. Use to
clean around the print head.
❏Metal or plastic (PP/PE) tray (available in the
market)
Used cleaning sticks, wiper and wiper cleaner taken
from the printer can be placed here.
Notes on Cleaning
❏Remove the media from the printer before
proceeding.
❏Complete the task within 10 minutes to prevent the
print head drying out.
A buzzer will sound after 10 minutes.
❏Never touch the belts, circuit boards, or any parts
that do not require cleaning.
Failure to observe this precaution could result in
malfunction or reduced print quality.
❏Do not use anything other than a consumable
cleaning stick. Other types of stick that produce lint
will damage the print head.
❏Always use fresh cleaning sticks. Re-using sticks
can make stains even harder to remove.
❏Do not touch the ends of the sticks. Oil from your
hands could damage the print head.
❏Use dry cleaning. Do not add any cleaning solution,
water, or alcohol to the cleaning stick. If water,
alcohol, or cleaning solution gets on the nozzle
surface, cap, or wiper, this can damage the printer.
❏Touch a metallic object before starting work to
discharge any static electricity.
How to Clean
To preserve print quality and ensure good results, clean
around the print head as suggested below.
❏When colors in the printout are faint or missing
even after head has been cleaned.
❏When the printout is smudged.
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Clean the parts in the following order.
(1) Print head
(2) Wiper
(3) Caps
(4) Wiper rail
Moving the Print Head
This section describes how to position the print head for
part cleaning.
c
Important:
Be sure to follow the steps below when positioning
the print head. Moving the print head manually
could cause malfunction.
Buttons that are used in the following settings
A
Confirm that the printer is on and press #.
The Maintenance menu will be displayed.
B
Use the d/u buttons to select Head
Maintenance and press the Z button.
C
Press the Z button to move the print head to the
cleaning position.
D
Open the maintenance covers at each end.
Cleaning Around the Print Head
Inspect the area around the print head and remove any
ink stains as described below.
A
Use a cleaning stick to wipe the areas of the print
head shown in the illustration.
c
Important:
Be sure to use a narrow cleaning stick to clean
between the nozzles (the four areas shown in
the illustration). Touching the nozzle surface
with the cleaning stick could damage the print
head.
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B
Ink spatters on the base of the print head can be
removed using a clean room wiper (available in
the market).
c
Important:
❏Be sure not to touch the nozzle surface
during cleaning. Failure to observe this
precaution could damage the print head.
❏The parts shown below are sensors. Be
careful not to touch this area with your
hands or clean room wiper. Failure to
observe this precaution could affect print
quality.
Cleaning Wiper and Caps
A
Clean the front and back of the wiper with a
cleaning stick.
If the attachment points do not require cleaning,
clean the wiper as shown below and proceed to
Step 7.
If there is ink on the attachment points, remove
the wiper for cleaning. Proceed to Step 2.
B
Remove the wiper.
Holding the wiper by the attachment point, tilt it
left and lift it out.
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C
Clean the front and back of the wiper with a
cleaning stick.
D
Clean the bottom of the wiper with a cleaning
stick.
E
Clean the attachment points with a cleaning
stick.
F
Return the wiper when cleaning is complete.
Place on the attachment point and press down
until you hear a click.
G
Clean the area around the outside of the caps with
a cleaning stick.
c
Important:
Do not touch the insides of the caps. Failure to
observe this precaution could deform the
affected parts.
Cleaning the Wiper Rail
c
Important:
Neglecting to clean the wiper rail can impair the
performance of the wiper, causing product
malfunction.
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A
When Press Z after cleaning. is displayed on
the control panel and the Z button is pressed,
the wiper moves to the back.
B
Remove the wiper cleaner.
Grasp the cleaner as shown and lift it from the
printer.
C
Clean the area shown in the illustration.
D
Return the wiper cleaner that was removed in
Step 2 to its original position.
Place on the attachment point and press down
until you hear a click.
E
Close both maintenance covers and press the Z
button.
The menus will close when the print head returns
to its normal position.
Disposing of Waste Ink
When to Dispose of Waste Ink
Be sure to replace the waste ink bottle when the
following message is displayed in the control panel.
❏Prepare empty waste ink bottle.
❏Replace waste ink bottle and press Z.
Leave the waste ink in the waste ink bottle for disposal;
do not transfer it to another container.
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!
Caution:
❏Store waste ink in a location out of reach of
children.
❏Wear protective eyewear and gloves when
replacing waste ink bottle.
Should waste ink contact your skin or enter
your eyes or mouth, immediately take the
following actions:
❏If fluid adheres to your skin, immediately wash it
off using large volumes of soapy water. Consult a
physician if the skin appears irritated or is
discolored.
❏If fluid enters your eyes, rinse immediately with
water. Failure to observe this precaution could
result in bloodshot eyes or mild inflammation. If
problems persist, consult with a physician.
❏If swallowed, induce vomiting immediately and
consult with a physician as soon as possible.
c
Important:
❏Never remove the waste ink bottle while the
head is being cleaning or a print operation is in
progress. Failure to observe this precaution
could cause ink to leak.
❏The waste ink from the printer is industrial
waste. Proper waste ink disposal in
compliance with the industrial waste disposal
laws and ordinances of your local government
is required. Consign disposal of waste inks to
an industrial waste disposer. At this point,
please provide the Material Safety Data Sheet
(MSDS) to the industrial waste disposer. You
can download it at your local Epson Web site.
The printer tracks waste ink and displays a message
when the counter reaches the warning level. Reset the
waste ink counter after replacing the waste ink bottle.
Note:
If you replace the waste ink bottle before being prompted
by a message in the control panel, reset the waste ink
counter using the Waste Ink Counter option in the
Maintenance menu.
U “The Maintenance Menu” on page 75
c
Important:
Only reset the counter when replacing the waste ink
bottle. Resetting the counter before the waste ink
bottle is replaced will result in the printer being
unable to accurately track the waste ink level.
Replacing the Waste Ink Bottle
A
Remove the waste ink bottle from the waste ink
bottle holder.
B
Insert the waste ink tube into the mouth of the
new waste ink bottle and place the waste ink
bottle in the holder.
Tightly seal the lid on the used waste ink bottle.
c
Important:
❏Be sure to confirm that the waste ink tube
is inserted in the mouth of the waste ink
bottle. Ink will spill onto the surrounding
area if the tube is not inserted in the
bottle.
❏You will need the lid for the waste ink
bottle when disposing of waste ink. Keep
the lid in a safe place; do not throw it out.
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58
C
Press the Z button.
D
Check again to confirm that a fresh waste ink
bottle is correctly placed and then press the Z
button to reset the waste ink counter.
Replacing the Wiper and Wiper
Cleaner
Replace the wiper cleaner and wiper if the printout is
faint or smudged, or segments are missing even after
cleaning.
Buttons that are used in the following settings
A
Confirm that the printer is on and press #.
The Maintenance menu will be displayed.
B
Use the d/u buttons to select Head
Maintenance and press the Z button.
C
Press the Z button to move the print head to the
cleaning position.
D
Open the right maintenance cover.
E
Remove the wiper cleaner.
Grasp the cleaner as shown and lift it from the
printer.
F
Insert a new wiper cleaner.
Place on the attachment point and press down
until you hear a click.
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59
G
Remove the wiper.
Holding the wiper by the attachment point, tilt it
left and lift it out.
H
Insert new wiper.
Remove the cap on the wiping part of the wiper.
Place on the attachment point and press down
until you hear a click.
I
Press the Z button when the replacement
procedure is complete.
J
Close the maintenance cover and press the Z
button.
K
The menus will close when the print head returns
to its normal position.
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60
Chip Unit Replacement
and Ink Refills
Time Period for Chip Unit
Replacements and Ink Refills
If the message Chip unit expended. is displayed on the
control panel, this means that the chip unit needs to be
replaced soon. Obtain an ink pack of the appropriate
color as soon as possible.
You will be unable to print if the chip unit for even one
color needs to be replaced. If the Chip unit expended.
message is displayed during a print job, you can replace
the chip unit and refill the ink while printing continues.
Ink Packs Compatible with this Printer U “Options
and Consumable Products” on page 85
c
Important:
This printer has a remaining ink warning system.
Use the following procedure for replacement and
ink refills to replace the chip unit and refill the ink
correctly.
When you are using the ink of initial filling after the
service engineer attaches the ink tank, replace the
chip unit and refill the ink when remaining ink is
about 70 mm from the bottom of the ink tank.
This system does not directly detect the amount of
ink remaining in the ink tank. Instead, the amount
of ink remaining is estimated based on the ink
usage conditions and displayed as a message. To
maintain the accuracy of this system, you must
replace the chip unit and refill the ink as soon as
possible once the remaining ink is 70 mm or less
from the bottom of the ink tank.
Procedure for Replacement and
Ink Refills
You can use the same procedure to replace chip units for
all colors.
!
Caution:
❏Store ink packs in a location out of reach of
children.
❏Wear protective eyewear and gloves when
refilling ink.
Be sure to read the Material Safety Data Sheet
(MSDS) before using ink packs. You can
download it at your local Epson Web site.
Should ink contact your skin or enter your eyes
or mouth, immediately take the following
actions:
❏If fluid adheres to your skin, immediately wash it
off using large volumes of soapy water. Consult a
physician if the skin appears irritated or is
discolored.
❏If fluid enters your eyes, rinse immediately with
water. Failure to observe this precaution could
result in bloodshot eyes or mild inflammation. If
problems persist, consult with a physician.
❏If swallowed, induce vomiting immediately and
consult with a physician as soon as possible.
❏Note the following points when refilling ink.
❏Gently tear off the ink pack spout opening.
If you cut the nozzle too quickly, ink may splatter.
❏Do not squeeze open ink packs. Ink may spill.
❏Gently tilt the ink pack when pouring ink into the
ink tank.
c
Important:
❏Epson recommends the use of genuine Epson
ink packs.
Epson cannot guarantee the quality or
reliability of nongenuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under
certain circumstances, may cause erratic
printer behavior.
Information about non-genuine chip unit
status may not be displayed, and use of
non-genuine ink is recorded for possible use in
service support.
❏Genuine Epson ink packs, other than those
specified in this manual, could cause damage
that is not covered by Epson’s warranties.
U “Options and Consumable Products” on
page 85
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Maintenance
61
A
If the message Chip unit expended. is displayed
on the control panel screen, check the remaining
ink in the ink tank via the scale on the ink pack.
If the remaining ink level is greater than 70 mm
from the base of the ink tank:
We recommend continuing to use the printer
until the remaining ink level is 70 mm from the
base of the ink tank so that you can use all the ink
in a new ink pack to refill the ink tank.
If the remaining ink level is 70 mm or less:
Proceed to Step 2.
c
Important:
When the remaining ink is 70 mm or more
from the bottom of the ink tank and a message
appears stating, Refill Ink Tank, it is time to
replace the ink tank. We recommend
replacing the ink tank at this time.
Replacements and repairs will be provided for
a fee.
During replacements and repairs, the ink in
the ink tank is discarded. This is necessary
because fine dirt, dust and other foreign
bodies mixed the ink in the ink tank cause the
ink tank to malfunction.
The ink tank replacement interval depends on
the usage environment and conditions.
Contact your dealer or Epson Support.
B
Lift the lock lever for the slider of the chip unit
you intend to replace.
C
Insert a finger into the depression on the top of
the slider and pull straight outward.
c
Important:
Do not tilt the slider. If the chip unit is
dropped it may break.
D
Remove the chip unit from the slider.
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62
E
Attach the chip unit supplied with the new ink
pack to the slider.
Check to confirm that the color of the label on the
slider matches the color of the label on the chip
unit when installing.
F
Hold the slider level and insert it, then lower the
lock lever.
c
Important:
Do not push the slider in with too much force.
Failure to observe this precaution could
damage the printer.
G
Shake the new ink pack as shown in the
illustration horizontally for approximately 5 cm
left and right for 5 seconds approximately 15
times.
H
Open the slider ink inlet cover.
I
Remove the ink inlet cap from the ink tank.
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63
J
Tear off the ink pack spout opening.
K
Fill the ink tank with the ink from the ink pack.
Insert the spout of the ink pack into the ink tank
ink inlet groove and slowly tilt to pour out the
ink.
c
Important:
Get all the ink out of the ink pack so that there
is none remaining.
Do not use the ink in an ink pack to refill
multiple different ink tanks.
This can cause messages from the remaining
ink warning system to not be displayed
properly.
L
Put the ink inlet cap back on the ink tank.
M
Close the slider ink inlet cover.
Disposal of Used
Consumables
Dispose of used ink packs and chip units, as well as
printed media following local laws and regulations, for
example by consigning waste to industrial waste
disposer.
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64
Parts That Are Periodically
Replaced
The following parts require periodic replacement.
The time until the following parts need to be replaced
depends on the conditions of use.
❏Print head
❏Carriage encoder
❏Ink holder
❏Damper kit
❏Pump cap
❏Ink supply tank
The part life varies with operating conditions. Base the
decision to replace the print head on the quality of the
print results.
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65
Using the Control Panel Menu
Menu Operations
The menus are used as shown below.
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66
Menu List
The following items and parameters can be set and executed in the Menu. See the reference pages for more details on
each item.
Menu Item Parameter
Media Setup
U “The Media
Setup Menu” on
page 70
Media Remaining
Remaining Setup On, Off
Length 5.0 to 999.5 m (15 to 3000 ft)
Remaining Alert 1 to 15 m (4 to 50 ft)
Print Remaining Length Print
Select Media RIP Settings, 1 to 30 (media setting bank number)
Customize Settings
Current Settings Change settings for currently selected media. The options
available depend on whether RIP Settings or a media setting
bank is selected. More information on the options available
can be found below in the entries for RIP Settings and media
setting banks 1 to 30.
RIP Settings
Platen Gap 1.5, 2.0, 2.5
Head Alignment
Input thickness. Manual (Uni-D), Manual (Bi-D)
Roll Type Printable Side Out, Printable Side In
Tension Measurement Periodically, Every Page, Off
Media Tension 0 to 40
1 to 30 (media setting bank number)
Setting Name Up to 22 half-size characters
Feed Adjustment Manual
Platen Gap 1.5, 2.0, 2.5
Head Alignment Manual (Uni-D), Manual (Bi-D)
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67
Menu Item Parameter
Drying
Drying Time Per Pass 0 to 10 sec
Media Suction 0 to 10
Head Movement Data Width, Printer Full Width
Multi-Strike Printing Off, 2 to 8
Roll Type Printable Side Out, Printable Side In
Tension Measurement Periodically, Every Page, Off
Media Tension 0 to 40
Feed Speed 1 to 2
Print Media List Print
Printer Setup
U “Printer Setup
Menu” on
page 73
Side Margin(Right) 3 to 25 mm (0.12 to 1.00 inch)
Side Margin(Left) 3 to 25 mm (0.12 to 1.00 inch)
Print Start Position 0 to 800 mm (0.00 to 32.00 inch)
Media Size Check On, Off
Media End Check On, Off
Media Skew Check On, Off
Print Nozzle Pattern Off, 1 to 10 pages
Periodical Cleaning
Light Off, 1 to 240 hours
Medium
Heavy
Power
Cleaning Cycle Off, 1 to 10 pages
Sleep Mode 15 to 240 minutes
Restore Settings Yes, No
Maintenance
U “The
Maintenance
Menu” on
page 75
Nozzle Check Print
Cleaning
All Nozzles Execute (Light), Execute (Medium), Execute (Heavy)
Selected Nozzles Execute (Light), Execute (Medium), Execute (Heavy)
Head Maintenance Move Head
Waste Ink Counter -
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68
Menu Item Parameter
Print Logs
U “The Print Logs
Menu” on
page 75
Print Job Log Sheet Print
Show Total Prints XXXXXX m
2
(XXXXXX ft
2
)
Printer Status
U “The Printer
Status Menu” on
page 76
Print Status Sheet Print
Firmware Version XXXXXXX,X_XX,XXXX
Network Setup
U “The Network
Setup Menu” on
page 76
IP Address Setting
Auto -
Panel IP: 000.000.000.000 – 255.255.255.255
SM: 000.000.000.000 – 255.255.255.255
DG: 000.000.000.000 – 255.255.255.255
Print Status Sheet Print
Restore Settings Yes, No
Preference
U “The
Preference Menu”
on page 76
Date And Time MM/DD/YY HH:MM
Language Japanese, English, French, Italian, German, Portuguese,
Spanish, Dutch, Russian, Korean, Chinese
Unit: Length m, ft/in
Alert Sound Setting On, Off
Alert Lamp Setting On, Off
Reset All Settings
U “The Reset All
Settings Menu” on
page 77
Yes, No
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69
Details of the Menu
The Media Setup Menu
The Media Setup menu can be accessed directly by pressing the M button.
indicates default settings.
Media Remaining
Item Parameter Explanation
Remaining Setup On Choose On to display and record, or Off to not display and not record, the
amount of media remaining. Length, Remaining Alert, and Print
Remaining Length options are available when On is selected. The display
panel shows the amount of media remaining based on the value selected
for Length and the amount of media used during printing.
Off
Length 5.0 to 999.5 m (15
to 3000 ft)
Enter a value for overall roll length between 5.0 and 999.5 m (15 to 3000 ft).
You can set in 0.5 m (1 ft) increments.
Remaining Alert 1 to 15m (4 to
1,524.00cm)
An alert will be displayed if the amount of media remaining reaches this
length. Choose from values between 1 and 15 m (4 and 50 ft). You can set in
0.5 m (1 ft) increments.
Print Remaining Length Print Use Print Remaining Length to print the amount of media remaining on
the current roll before replacing it with another type of media. You can
then enter this number as the media the length the next time the roll is
used.
Select Media
Parameter Explanation
RIP Settings Choose the media settings used for printing.
If RIP Settings is selected, the media settings selected in the software RIP
will be used.
Select a number between 1 and 30 to use the settings in the
corresponding media setting bank. Use Customize Settings to create
media setting banks.
1 to 30 (media setting bank number)
Customize Settings
Item Parameter Explanation
Current Settings Change settings for currently selected media. The options available
depend on whether RIP Settings or a media setting bank is selected. More
information on the options available can be found below in the entries for
RIP Settings and media setting banks 1 to 30.
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70
RIP Settings
Item Parameter Explanation
Platen Gap 1.5 Change Platen Gap (the gap between the print head and the media) for
the media setting bank selected in the software RIP.
The default setting of 1.5 is recommended in most situations. Choose 2.0 if
printout is scratched or smudged. Select 2.5 only if print results are still
smudged when 2.0 is selected. Choosing a larger gap than required may
result in ink stains inside the printer, reduced print quality, or shorter
product life.
2.0
2.5
Head Alignment
Input thickness. 0.1 to 1.0 mm (4
to 40 mil)
Enter a value for media thickness of from 0.1 to 1.0 mm (4 to 40 mil).
Manual(Uni-D) Print Select Head Alignment to realign the print head when print results seem
grainy or out of focus.
You need to check the pattern and enter the optimum adjustment value
for alignment. U “Correcting Print Misalignment (Head Alignment)” on
page 45
Manual(Bi-D)
Roll Type Printable Side
Out
Choose Printable Side Out or Printable Side In according to how the
media is rolled.
Printable Side
In
Tension Measurement Periodically Choose Periodically or Every Page to have the printer automatically
monitor and adjust media tension during printing for optimal results, Off
to disable automatic tension adjustment.
Periodically is recommended in most circumstances.
The printer may however be unable to adjust tension appropriately for
some media, resulting in excessive slack or other maladjustments that
cause printing problems, in which case you should select Off. Note,
however, that Off may result in unusually large margin between pages. In
addition, printing may not stop and the inside of the printer may become
stained. Observe the following precautions:
❏Do not print at the end of a roll
❏Do not select Off for Media End Check.
Select Every Page for more precise tensioning, but note that print times
will increase.
Every Page
Off
Media Tension 0 to 40 Increase tension if creases appear in the media during printing. The higher
the value, the greater the tension.
The manufacturer default set values will change as follows depending on
the Tension Measurement setting.
Periodically/Every Page: Level 28
Off: Level 39
1 to 30 (media setting bank number)
Item Parameter Explanation
Setting Name Assign the media setting bank a name up to 22 half-size characters long.
Using distinctive names makes it easier to select banks for use.
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71
Item Parameter Explanation
Feed Adjustment Manual Use this option if banding (horizontal banding, lines, or strips of uneven
color) persists after head cleaning and head alignment have been
performed.
Visually inspects the printed pattern and enter the adjustment value by
hand. U “Feed Adjustment” on page 46
Platen Gap 1.5 Choose the platen gap (the distance between the print head and the
media).
The default setting of 1.5 is recommended in most situations. Choose 2.0
if printout is scratched or smudged. Select 2.5 only if print results are still
smudged when 2.0 is selected. Choosing a larger gap than required may
result in ink stains inside the printer, reduced print quality, or shorter
product life.
2.0
2.5
Head Alignment Manual(Uni-D) Select Head Alignment to realign the print head when print results seem
grainy or out of focus.
You need to check the pattern and enter the optimum adjustment value
for alignment. U “Correcting Print Misalignment (Head Alignment)” on
page 45
Manual(Bi-D)
Drying
Drying Time Per
Pass
0 to 10 sec Select the time the print head pauses to allow drying after each pass.
Choose from values between 0.0 and 10.0 seconds. The time needed for
the ink to dry varies with ink density and the media used. If the ink blurs on
the media, set a longer time for drying the ink.
Increasing the drying time increases the time needed to print.
Media Suction 0 to 10 Suction is required to maintain the correct distance between the media
and the print head; the amount needed varies with the type of media.
Excessive suction can increase the gap between the print head and thin or
flexible media, potentially reducing print quality or preventing the media
feeding normally. In such cases, you will need to lower media suction. The
suction power is weakened when the parameter is lowered.
Head Movement Data Width Choose the range in which the print head moves during printing.
Data Width restricts print head movement to the printed area. Restricting
the extent of print head movement increases print speed.
If Printer Full Width is selected, the print head will move the full width of
the largest media supported by the printer. Select this option for more
even print results with less variation.
Printer Full Width
Multi-Strike Printing Off Choose the number of times each line is printed.
2 to 8
Roll Type Printable Side Out Choose Printable Side Out or Printable Side In according to how the
media is rolled.
Printable Side In
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72
Item Parameter Explanation
Tension Measurement Periodically Choose Periodically or Every Page to have the printer automatically
monitor and adjust media tension during printing for optimal results, Off
to disable automatic tension adjustment.
Periodically is recommended in most circumstances.
The printer may however be unable to adjust tension appropriately for
some media, resulting in excessive slack or other maladjustments that
cause printing problems, in which case you should select Off. Note,
however, that Off may result in unusually large margin between pages. In
addition, printing may not stop and the inside of the printer may become
stained. Observe the following precautions:
❏Do not print at the end of a roll
❏Do not select Off for Media End Check.
Select Every Page for more precise tensioning, but note that print times
will increase.
Every Page
Off
Media Tension 0 to 40 Increase tension if creases appear in the media during printing. The higher
the value, the greater the tension.
The manufacturer default set values will change as follows depending on
the Tension Measurement setting.
Periodically/Every Page: Level 15
Off: Level 25
Feed Speed 1 to 2 Choose a slower feed speed if thin media is creased or torn or sticks
together during printing. The lower the value, the slower the speed.
Print Media List
Parameter Explanation
Print Print the contents of media setting banks 1 to 30.
Printer Setup Menu
indicates default settings.
Item Parameter Explanation
Side Margin(Right) 3 to 25 mm (0.12 to
1.00 inch)
Choose the width of the right margin when media is loaded in the printer.
See the following for more information.
U “Printable area” on page 48
Side Margin(Left) 3 to 25 mm (0.12 to
1.00 inch)
Choose the width of the left margin when media is loaded in the printer.
See the following for more information.
U “Printable area” on page 48
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73
Item Parameter Explanation
Print Start Position 0 to 800 mm (0.00
to 32.00 inch)
Adjust this parameter if you want to print from the near center of the
media or if you want to shift the printed area left from the Side
Margin(Right) setting. The area between the right edge of the media and
Print Start Position is left blank. If a value is selected for Side
Margin(Right), an additional area corresponding to the width selected
for Side Margin(Right) will be left blank. See the following for more
information.
U “Printable area” on page 48
Media Size Check On Choose whether the printer automatically detects (On), or does not
automatically detect (Off), the edges of the media. Try Off if the printer
displays a Media Size Error when the media is correctly loaded. Note,
however, that the printer may print beyond the edges of the media when
Off is selected. Ink used outside the edges of the media will stain the inside
of the printer. We generally recommend to operate with this setting set to
On.
Off
Media End Check On Choose whether the printer automatically detects (On) or does not
automatically detect (Off), the end of the media. Try Off if the printer
displays Media Out when the media is correctly loaded. We generally
recommend to operate with this setting set to On.
Off
Media Skew Check On When skewed media is detected, the printer will either stop printing and
display an error (On) or continue printing (Off). On is recommended in
most circumstances, as skewed media may cause the printer to jam.
Off
Print Nozzle Pattern Off Choose the frequency with which the printer prints a nozzle test pattern:
never (Off) or once every 1 to 10 pages. Periodic test patterns will not be
printed while Off is selected. To print a test pattern at the top of every 1 to
10 pages, select an option between 1 and 10. When printing is complete,
you can visually inspect the pattern to determine whether there may be
faint or missing colors in the preceding or following printout.
1 to 10 pages
Periodical Cleaning
Light Off/1 to 240 hours Choose the frequency—never (Off) or after 1 to 240 hours—and strength
with which the printer performs head cleaning. Periodical Cleaning will
not be performed while Off is selected. If a value between 1 and 240 hours
is selected, auto head cleaning will be performed after the specified
number of hours. If printing is in progress or the printer is in sleep mode
when the specified time has elapsed, Periodical Cleaning will only be
performed after printing is complete or the printer is reactivated.
The following reset the timer:
❏Turning the printer on.
❏Choosing another option for this item.
❏Manually performing head cleaning using All Nozzles.
Note that even when Off is selected for Periodical Cleaning, the printer will
automatically clean the print head at a fixed interval after printing to keep
the nozzle from clogging.
Medium
Heavy
Power
Cleaning Cycle Off Choose the frequency with which the printer performs auto head
cleaning: never (Off) or once every 1 to 10 pages. The Cleaning Cycle will
not be performed while Off is selected. Select 1 to 10 to perform head
cleaning before the specified number of pages is printed.
1 to 10 pages
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74
Item Parameter Explanation
Sleep Mode 15 to 240 minutes The printer will enter sleep mode if no errors have occurred, no print jobs
have been received, and no actions are performed on the control panel for
an extended period of time.
This setting selects the amount of time until the printer enters sleep mode.
Restore Settings Yes Select Yes to restore all items in the Printer Setup menu to their default
settings.
No
The Maintenance Menu
The Maintenance menu can be accessed directly by pressing the # button.
Item Parameter Explanation
Nozzle Check Print A nozzle pattern will be printed. Inspect the pattern visually and perform
head cleaning if you detect faint or missing colors.
U “Checking for clogged nozzles” on page 51
Cleaning
All Nozzles Execute (Light)/
Execute (Medium)/
Execute (Heavy)
Note the numbers of patterns that contain faint or missing colors and
clean all or selected nozzles. All Nozzles performs head cleaning for all
nozzles. Choose Selected Nozzles to clean only the nozzles in selected
arrays.
The level of cleaning can be selected from Execute (Light), Execute
(Medium), and Execute (Heavy). Select Execute (Light) first. If the
problem persists after you have used Execute (Light), choose Execute
(Medium). If the problem persists after you have used Execute (Medium),
choose Execute (Heavy).
U “Head Cleaning” on page 51
Selected Nozzles Execute (Light)/
Execute (Medium)/
Execute (Heavy)
Head Maintenance Move Head Position the print head for maintenance. Perform such maintenance as
cleaning the wiper, caps, and the area around print head only after using
this option to position the head for cleaning. Moving the print head
manually could cause malfunction.
U “Maintenance Around the Print Head” on page 53
Waste Ink Counter - Use this item to reset the waste ink counter after placing a new waste ink
bottle. Only reset the counter when replacing the waste ink bottle.
Resetting the counter before the waste ink bottle is replaced will result in
the printer being unable to accurately track the waste ink level.
The Print Logs Menu
These items are used to track consumables.
Item Parameter Explanation
Print Job Log Sheet Print You can print the job information saved in the printer (up to 10
jobs). The information includes the media and ink used in each job,
making it easier to track the use of consumables.
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75
Item Parameter Explanation
Show Total Prints XXXXXX m
2
(XXXXXX ft
2
)Displays the total area of media printed (to a maximum of six
digits).
The Printer Status Menu
These items track printer use and settings.
Item Parameter Explanation
Print Status Sheet Print Print a status sheet showing current printer settings. Use this
option to view a variety of information about the printer on a
single sheet.
Firmware Version XXXXXXX,X_XX,XXXX View the printer Firmware Version.
The Network Setup Menu
indicates default settings.
Item Parameter Explanation
IP Address Setting
Auto - Choose whether IP addresses are obtained automatically (Auto)
using DHCP or manually (Panel). If Panel is selected, enter an IP
address, subnet mask, and default gateway address. Contact your
system administrator for detailed information.
Panel IP: XXX.XXX.XXX.XXX
SM: XXX.XXX.XXX.XXX
DG: XXX.XXX.XXX.XXX
Print Status Sheet Print Use Network Setup to print the current network status. Use this
information for a complete overview of network settings.
Restore Settings Yes Select Yes to restore all items in the Network Setup menu to their
default settings.
No
The Preference Menu
indicates default settings.
Item Parameter Explanation
Date And Time MM/DD/YY HH:MM Set the printer’s built-in clock. The time provided by the clock is
used when printing logs and status sheets.
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76
Item Parameter Explanation
Language Japanese Select the language used in the control panel display.
English
French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Chinese
Unit: Length m Choose the units of length used in the control panel display and
when printing test patterns.
ft/in
Alert Sound Setting On Enable (On) or disable (Off) the buzzer that sounds when an error
occurs.
If the Z button is pressed when the warning buzzer is sounding,
the sound stops.
Off
Alert Lamp Setting On Enable (On) or disable (Off) the alert lamp that lights when an error
occurs.
Off
The Reset All Settings Menu
Parameter Explanation
Yes Select Yes to reset all settings in the Preference menu except Date And Time, Language, and
Unit: Length.
No
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77
Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
Prepare empty waste ink bottle. The waste ink bottle is getting full. Ready a new waste ink bottle.
U “Options and Consumable Products” on page 85
Chip Unit Error
Chip unit not recognized. Reattach
or replace.
❏Remove and reinsert the chip unit. If the same error still occurs, replace with a new
chip unit.
U “Chip Unit Replacement and Ink Refills” on page 61
❏Condensation may have formed inside the tank. Keep at room temperature for at
least 4 hours.
U “Notes on Handling Ink Packs and Ink Tanks” on page 19
Chip Unit Error
Chip unit cannot be recognized.
Refill after matching ink pack with
label?
Use only the chip units from specified Epson ink packs.
You cannot use unspecified Epson ink packs.
U “Options and Consumable Products” on page 85
Chip unit expended. Chip unit is nearing end of service life. Obtain an ink pack of the appropriate color as soon
as possible.
U “Options and Consumable Products” on page 85
U “Notes on Handling Ink Packs and Ink Tanks” on page 19
Command Error
Check print settings on RIP.
Press W and select Job Cancel. Check that the installed software RIP is compatible with
the printer.
Unit Matching Error
Check combination of Media
Feeding Unit and Auto Take-up
Reel Unit.
Then restart printer.
The standard media feeding unit is used only with the standard auto take-up reel unit, the
heavy roll media feeding unit only with the heavy roll auto take-up reel unit. If you have
mismatched the feeding and take-up reel units, turn the printer off and install the correct
equipment.
U Setup Guide
U Heavy Media Roll System Setup Guide
F/W Install Error
Firmware update failed.
Restart the printer.
Turn the printer off, wait for a few minutes, and then turn on the printer again.
Use EPSON LFP Remote Panel 2 to update the firmware again.
If this message appears in the control panel again, contact your dealer or Epson Support.
Auto Take-up Reel Unit stopped. Media is not correctly attached to the auto take-up reel unit.
Press the W button and select Job Cancel to cancel printing.
Flip the Auto switch on the auto take-up reel unit to Off, then flip it back and reattach the
media to the auto take-up reel unit.
U “Media Loading and Take Up” on page 35
SC-F7000 Series User’s Guide
Problem Solver
78
Messages What to do
Media Size Error
Load correct size media.
The media currently loaded is not the correct width. Raise the media loading lever and
remove the media.
The narrowest width supported by the printer is 300 mm. Be sure the media is at least 300
mm wide.
If this message is displayed even though the media is the correct width, the printer may
print if Off is selected for Media Size Check.
U “Printer Setup Menu” on page 73
When a Maintenance Call/Service Call Occurs
Error messages What to do
Maintenance Request
Replace Part Now/Replace Part Soon
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service call
occurs if you continue to use the printer.
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn’t work,
note the code and call for service.
A call for service occurs when:
❏The power cable is not connected securely
❏An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing. Turn
off the printer, disconnect the power cable from the outlet and from the AC inlet
on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
Epson Support for assistance. Tell them the call for service code is “XXXX”.
SC-F7000 Series User’s Guide
Problem Solver
79
Troubleshooting
You cannot print (because the
printer does not work)
The printer does not turn on.
o
Is the power cable plugged into the electrical
outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there any problem with the electrical
outlet?
Make sure your outlet works by connecting the power
cable for another electric product.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Make sure the printer’s interface cable is securely
plugged into the correct terminal of the computer
and the printer. Also, make sure the cable is not
broken nor bent. If you have a spare cable, try
connecting with the spare cable.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “Specifications Table” on page 88
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five USB
hubs are possible. However, we recommend that you
connect the printer to the first hub connected directly
to the computer. Depending on the hub you are
using, the operation of the printer may become
unstable. If this should occur, plug the USB cable
directly into your computer’s USB port.
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on the
computer. If it has, disconnect the USB hub from the
computer and connect the computer directly to the
printer. Ask the USB hub manufacturer about USB hub
operation.
You cannot print under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the computer
using a USB cable, and then try to print.
If you can print via USB, there are some problems on
the network environment. Ask your system
administrator, or refer to the manual for your network
system. If you cannot print via USB, see the
appropriate section in this User’s Guide.
The printer has an error.
o
Confirm if errors have occurred in the printer
by checking the lights and messages on the
printer’s control panel.
U “Control panel” on page 14
U “When a Message is Displayed” on page 78
The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a test pattern. Test patterns can be printed
without connecting the printer to a computer and
hence can be used to check printer function and
status. U “Checking for clogged nozzles” on
page 51
Refer to the following section for information on what
to do if the pattern does not print correctly.
o
Is the message Motor Self Adjustment
displayed on the control panel’s screen?
The printer adjusts the internal motor. Wait for a while
without turning off the printer.
SC-F7000 Series User’s Guide
Problem Solver
80
Test Pattern Does Not Print Correctly
o
Perform head cleaning.
The nozzles may be clogged. Print a test pattern again
after performing head cleaning.
U “Head Cleaning” on page 51
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
Steps to take when the printer has not been used for a
long time U “Notes when not using the printer” on
page 18
The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire
ink and the print quality declines. Try printing a test
pattern.
U “Checking for clogged nozzles” on page 51
o
Was Head Alignment performed?
Select Head Alignment to realign the print head when
print results seem grainy or out of focus.
U “Correcting Print Misalignment (Head
Alignment)” on page 45
o
Have you tried Feed Adjustment?
Large discrepancies in the feed amount cause
banding (horizontal banding, lines, or strips of uneven
color). Perform Feed Adjustment according to the
media used.
U “Feed Adjustment” on page 43
o
Are you using a genuine Epson ink pack?
The printer is designed for use with the genuine Epson
ink packs specified in this manual. Using any other
type of ink pack may result in reduced print quality.
We recommend using only the genuine ink packs
specified in this manual.
o
Are you using an old ink pack?
The print quality declines when an old ink pack is used.
Use a new ink pack. Use all the ink in the ink pack
before the date printed on ink pack.
o
Are media settings correct?
Confirm that the media settings in the software RIP or
on the printer match the media actually in use.
o
Is Data Width selected for Head Movement?
Selecting Data Width for Head Movement in the
setup menu increases print speed but may slightly
reduce print quality. For better quality results, select
Printer Full Width for Head Movement. U “Printer
Setup Menu” on page 73
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Was a printer cover opened during printing?
Opening covers during printing causes the print head
to stop abruptly, resulting in uneven colors. Do not
open the covers while printing is in progress.
The print is not positioned properly
on the media.
o
Is the media loaded correctly and are the
margins correct?
If the media is not loaded correctly, the results may be
off center or part of the data may not be printed. You
should also check whether the correct options are
selected for Side Margin and Print Start Position in
the setup menu.
U “Loading Media” on page 23
U “Printer Setup Menu” on page 73
o
Is the media skewed?
If Off is selected for Media Skew Check in the setup
menu, printing will continue when the media is
skewed and data will appear outside the print area.
Set Media Skew Check to On in the Menu.
U “Printer Setup Menu” on page 73
SC-F7000 Series User’s Guide
Problem Solver
81
o
Is the media wide enough for the print data?
Although printing normally stops if the print image is
wider than the media, data will be printed beyond the
edges of the media if Off is selected for Media Size
Check in the setup menu. Choose On for Media Size
Check in the setup menu.
U “Printer Setup Menu” on page 73
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in bidirectional
printing)
With bidirectional printing, the print head prints while
moving left and right. If the print head is misaligned,
ruled lines may be misaligned accordingly. If vertical
ruled lines are misaligned with bidirectional printing,
perform Head Alignment.
U “Correcting Print Misalignment (Head
Alignment)” on page 45
The printed surface is scuffed or
soiled.
o
Is the media too thick or too thin?
Check media specifications to confirm that it is
compatible with the printer. If you are using a
software RIP, contact the manufacturer for
information on the settings and media that can be
used.
o
Is the media wavy?
Certain types of media may develop waves under
some conditions (humidity and temperature) while
installed in the printer. If a wave has developed, press
the d button in the control panel to feed the media
and avoid the affected area. We recommend that you
lower the temperature and humidity to prevent
waves developing.
o
Is the media creased or folded?
Media that is creased or folded may rise from the
platen and contact the print head, resulting in
smudges or uneven colors.
o
Are the wiper, caps, or print head stained?
Ink clots or lint around the wiper, caps, or print head
may result in stains caused by a build-up of ink. Clean
the affected area.
U “Maintenance Around the Print Head” on
page 53
o
Is the print head scuffing the printed surface?
Smear caused by the print head scuffing the media
can be prevented by adjusting the Platen Gap to suit
the media.
It may also be prevented by choosing a high value for
Media Tension.
U “Platen Gap” on page 43
U “Media Tension” on page 45
Media
Media Is Creased
o
Are the Media Tension and Feed Speed
options in the setup menu correct for the
current media?
If these options are not correctly adjusted for the
current media, the media may be creased or torn
during printing.
U “Media Tension” on page 45
U “Feed Speed” on page 45
o
Try selecting Off for Tension Measurement in
the setup menus.
Automatic tensioning may fail to maintain some types
of media at the appropriate tension, resulting in
excessive slack or other tensioning problems that
interfere with printing.
U “Tension Measurement” on page 45
Media Jams
o
Is the media creased or folded?
Media with a strong curl or that is folded back on its
leading edge or creased may cause jams or other
media feed problems. Do not use media affected by
these types of problems.
o
Is the media too thick or too thin?
Check the media specifications to determine whether
it can be used in the printer. If you are using a software
RIP, contact the manufacturer for information on the
settings and media that can be used.
o
Is Media Suction set too high?
Reduce Media Suction. U “Media Suction” on
page 44
SC-F7000 Series User’s Guide
Problem Solver
82
Printing does not stop when the roll
ends
o
Is Off selected for Tension Measurement?
Periodically is recommended in most circumstances.
U “Tension Measurement” on page 45
Removing Jammed Media
Follow the steps below to remove jammed media.
!
Caution:
Be careful not to trap your hands or fingers when
opening or closing the front cover. Failure to
observe this precaution could result in injury.
A
Open the front cover.
B
Turn off the printer.
If a message is displayed and the printer will not
turn off, unplug the power cable.
C
Remove the media holding plates, if installed.
c
Important:
Cease use of the printer if the media holding
plates are deformed. Continued use could
damage the pressure rollers or print head.
Contact your dealer or Epson Support.
D
If the print head is over the media, move it away
from the jam.
c
Important:
Move the print head only after removing the
media holding plates. Contact with deformed
media holding plates could damage the print
head.
E
Raise the media loading lever.
F
Pull the media to the cutter groove and use a
cutter to remove torn or creased portions.
G
Manually rewind the cut media.
SC-F7000 Series User’s Guide
Problem Solver
83
H
Remove any media that remains inside the
printer.
I
Turn on the power to the printer and perform a
nozzle check.
Check the printed check pattern, and if there are
any clogs, perform head cleaning.
U “Checking for clogged nozzles” on page 51
c
Important:
If the printer is left off for an extended period,
the print head will be left uncapped and dry
out, and will not print properly when printing
resumes.
Turning the printer on automatically caps the
print head.
Reload the media and resume printing.
U “Loading Media” on page 23
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Press the P button on the control panel to return to
the normal state. The time before the printer enters
sleep mode can be selected in the Printer Setup menu.
U “Printer Setup Menu” on page 73
The red light is on inside the printer.
o
This is not a failure.
The red light is a light inside the printer.
SC-F7000 Series User’s Guide
Problem Solver
84
Appendix
Options and Consumable Products
The following options and consumable products are available for use with your printer.(as of September 2012)
For the latest information, see the Epson Web site.
c
Important:
Refilling the ink tank with an ink pack not specified in this manual can damage the printer. Epson is not responsible for
any damages or injuries incurred through the use of unspecified Epson genuine ink packs, even if the printer is still
within warranty.
Ink packs
Printer model Product Part number Explanation
SC-F7000/
SC-F7070
Ink packs Black T7411 Epson recommends the use of
genuine Epson ink packs. Epson
cannot guarantee the quality or
reliability of nongenuine ink. The
use of non-genuine ink may cause
damage that is not covered by
Epson’s warranties, and under
certain circumstances, may cause
erratic printer behavior.
Information about non-genuine
chip unit status may not be
displayed, and use of non-genuine
ink is recorded for possible use in
service support.
U “Chip Unit Replacement and
Ink Refills” on page 61
Cyan T7412
Magenta T7413
Yellow T7414
SC-F7080 Ink packs Black T7421
Cyan T7422
Magenta T7423
Yellow T7424
Others
Product Part number Explanation
Maintenance Kit T7242 Contains the cleaning sticks, gloves, wipers, and wiper
cleaner required for printer maintenance.
U “Maintenance Around the Print Head” on page 53
Waste Ink Bottle T7240 Identical to the waste ink bottle supplied with the printer.
Media Holding Plate C12C890891 Identical to the media holding plate supplied with the
printer.
Heavy Roll Media System C12C890761 A media feeding unit and auto take-up reel for heavy rolls
(up to 80 kg).
SC-F7000 Series User’s Guide
Appendix
85
Supported Media
The following media can be used with the printer.
Print quality is greatly affected by the type and quality of
media used. Choose a media suited to the task at hand.
For information on use, refer to the documentation
supplied with the media or contact the manufacturer.
We recommend that you print a test run and check the
results before purchasing media in large quantities.
c
Important:
Do not use media that is wrinkled, scuffed, torn, or
dirty.
Standard Roll Media System
Roll core size 2 or 3 inch
Roll outer diameter Up to 250 mm
Media width 300 to 1626 mm (64 inches)
Media thickness Up to 1 mm
Roll weight Up to 40 kg
Heavy Roll Media System
Roll core size 2 or 3 inch
Roll outer diameter Up to 300 mm
Media width 300 to 1626 mm (64 inches)
Media thickness Up to 1 mm
Roll weight Up to 80 kg
Moving and Transporting
the Printer
This section describes how to move and transport the
product.
Moving the Printer
This section assumes that the product is being moved to
another location on the same floor without traversing
stairs, ramps, or lifts. See below for information on
moving the printer between floors, to another building,
or between non-level floors.
U “Transport” on page 87
!
Caution:
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to observe
this precaution could result in the printer falling
over, causing accidents.
Getting Ready
A
Confirm that the printer is off.
B
Remove the waste ink bottle.
U “Replacing the Waste Ink Bottle” on
page 58
C
Disconnect the power cords and all other cables.
D
Remove media from the media feeding unit and
auto take-up reel unit.
SC-F7000 Series User’s Guide
Appendix
86
E
Unlock the stand.
Release the caster locks on the left and right legs
and fully raise the adjusters.
F
Move the printer.
c
Important:
Use the casters on the dedicated printer stand
to move the printer indoors a short distance
over a level floor. They can not be used for
transport.
Post-Move Setup
After moving the printer, follow the steps below to ready
it for use.
A
Check that the new location is appropriate.
U Setup Guide
B
Plug in the power cables and turn the printer on.
U Setup Guide
C
Perform a nozzle check to check for clogged
nozzles.
U “Checking for clogged nozzles” on page 51
D
Perform Head Alignment and check print
quality.
U “Head Alignment” on page 44
Transport
Before transporting the printer, contact your dealer or
Epson Support.
SC-F7000 Series User’s Guide
Appendix
87
System Requirements
Consult the documentation for your software RIP.
Specifications Table
Printer Specifications
Printing method On-demand ink jet
Nozzle configuration 360 nozzles × 2 rows × 4 colors
(Black, Cyan, Magenta, Yellow)
Resolution (maximum) 720 × 1440 dpi
Control code ESC/P raster (undisclosed
command)
Media Feed Method Friction feed
Built-in memory 512 MB for Main
128 MB for Network
Interface Hi-Speed USB-Compatible with
the USB 2.0 Specification.
100Base-TX/1000Base-T
*1
Rated voltage AC 100 to 240V
Rated frequency 50 to 60Hz
Rated current 1.0 to 0.5A
Power consumption Printing: Approx. 65 W
Ready mode: Approx. 20 W
Sleep mode: Approx. 9 W
Power off: 0.5 W or less
Temperature Operating: 15 to 35 °C/59 to
95 °F (15 to 25 °C/59 to 77 °F
recommended)
Storage (before unpacking): -20
to 60 °C (-4 to 140 °F) (no more
than 120 hours at 60 °C (140 °F),
within a month at 40 °C (104 °F))
Storage (after unpacking):
-20 to 40 °C (-4 to 104 °F) (within
a month at 40 °C (104 °F))
Humidity Operating: 20 to 80% (40 to 60%
recommended) (without
condensation)
Storage (before and after
unpacking): 5 to 85% (without
condensation)
Printer Specifications
Operating Temperature/Humidity Range
Dimension Storage (minimum)
dimensions: 2620 (W) × 915 (D)
× 1311 (H) mm
Maximum dimensions: 2620
(W) × 1259 (D) × 1650 (H) mm
Weight
*2
Approx. 225 kg
*1 Use a shielded twisted pair cable (category 5 or better).
*2 Supplied media system installed; ink not included.
Ink Specifications
Type Dedicated ink pack
Sublimation
transfer ink
Black, Cyan, Magenta, Yellow
Use by date See the date printed on the ink pack
(at normal temperature)
Print quality
guarantee expiry
25 days (from the day that the ink
tank was refilled from the ink pack)
Storage
temperature
Uninstalled:
-20 to 40°C (within a month at 40°C)
Installed:
-20 to 35°C (within a month at 40°C)
Transporting:
-20 to 60°C (within a month at 40°C,
within 72 hours at 60°C)
Capacity 1000 ml
SC-F7000 Series User’s Guide
Appendix
88
c
Important:
The ink will freeze if stored for a long period of time
at -20°C or below. If the ink is frozen, store for at
least 4 hours at room temperature (25°C) before
using.(With no condensation.)
Standards and Approvals
Safety UL 60950-1
CSA C22.2 No.60950-1
Low Voltage
Directive 2006/95/
EC
EN 60950-1
EMC FCC part 15 subpart B Class A
CAN/CSA-CEI/IEC CISPR 22 Class A
AS/NZS CISPR 22 Class A
EMC Directive
2004/108/EC
EN 55022 Class A
EN 55024
EN 61000-3-2
EN 61000-3-3
!
Warning:
This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be required
to take adequate measures.
SC-F7000 Series User’s Guide
Appendix
89
Where To Get Help
Technical Support Web
Site
Epson’s Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏Product serial number
(The serial number label is usually on the back of the
product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in
the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications
you normally use with your product
SC-F7000 Series User’s Guide
Where To Get Help
90
Help for Users in North America
Epson provides the technical support services listed
below.
Internet Support
Visit Epson’s support website at http://epson.com/
support and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may apply.
Before you call Epson for support, please have the
following information ready:
❏Product name
❏Product serial number
❏Proof of purchase (such as a store receipt) and date
of purchase
❏Computer configuration
❏Description of the problem
c
Important:
For help using any other software on your system,
see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon
cartridges, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase
online at http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level
of customer service. In addition to your product
documentation, we provide the following sources for
obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first
call for advise on problems; they can often solve
problems quickly and easily as well as give advise on the
next step to take.
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages.
Worth taking your modem here for the occasional surf!
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone: 1300 361 054
Fax: (02) 8899 3789
SC-F7000 Series User’s Guide
Where To Get Help
91
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
World Wide Web
(http://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
Epson HelpDesk
(Phone: (65)65863111)
Our HelpDesk team can help you with the following
over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
Epson Hotline
(Phone: (66)2685-9899)
Our Hotline team can help you with the following over
the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.co.id)
❏Information on product specifications, drivers for
download
❏Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
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Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in
both Chinese and English on the Internet to provide
users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.com.my)
❏Information on product specifications, drivers for
download
❏Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
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World Wide Web
(http://www.epson.co.in)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone: 080-30515000
Fax: 30515005
Epson India Regional Offices:
Location Telephone
number
Fax number
Mumbai 022-28261515 /
16/17
022-28257287
Delhi 011-30615000 011-30615005
Chennai 044-30277500 044-30277575
Kolkata 033-22831589 / 90 033-22831591
Hyderabad 040-66331738/ 39 040-66328633
Cochin 0484-2357950 0484-2357950
Coimbatore 0422-2380002 NA
Pune 020-30286000 /
30286001
/30286002
020-30286000
Ahmedabad 079-26407176 / 77 079-26407347
Helpline
For Service, Product info or to order a cartridge -
18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM
- 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web
(http://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over
the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
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Software License Terms
Open Source Software Licenses
Bonjour
This printer product includes the open source software programs which apply the Apple Public Source License
Version1.2 or its latest version (“Bonjour Programs”).
We provide the source code of the Bonjour Programs pursuant to the Apple Public Source License Version1.2 or its
latest version until five (5) years after the discontinuation of same model of this print er product. If y ou desire to receive
the source code of the Bonjour Programs, please see the “Contacting Customer Support” in Appendix or Printing
Guide of this User’s Guide, and contact the customer support of your region.
You can redistribute Bonjour Programs and/or modify it under the terms of the Apple Public Source License
Version1.2 or its latest version.
These Bonjour Programs are WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
The Apple Public Source License Version1.2 is as follows. You also can see the Apple Public Source License Version1.2
at http://www.opensource.apple.com/apsl/.
APPLE PUBLIC SOURCE LICENSE
Version 2.0 - August 6, 2003
1. General; Definitions. This License applies to any program or other work which Apple Computer, Inc. (“Apple”)
makes publicly available and which contains a notice placed by Apple identifying such program or work as “Original
Code” and stating that it is subject to the terms of this Apple Public Source License version 2.0 (“License”). As used in
this License:
1.1 “Applicable Patent Rights” mean: (a) in the case where Apple is the grantor of rights, (i) claims of patents that are
now or hereafter acquired, owned by or assigned to Apple and (ii) that cover subject matter contained in the Original
Code, but only to the extent necessary to use, reproduce and/or distribute the Original Code without infringement;
and (b) in the case where You are the grantor of rights, (i) claims of patents that are now or hereafter acquired, owned
by or assigned to You and (ii) that cover subject matter in Your Modifications, taken alone or in combination with
Original Code.
1.2 “Contributor” means any person or entity that creates or contributes to the creation of Modifications.
1.3 “Covered Code” means the Original Code, Modifications, the combination of Original Code and any
Modifications, and/or any respective portions thereof.
1.4 “Externally Deploy” means: (a) to sublicense, distribute or otherwise make Covered Code available, directly or
indirectly, to anyone other than You; and/or (b) to use Covered Code, alone or as part of a Larger Work, in any way to
provide a service, including but not limited to delivery of content, through electronic communication with a client
other than You.
1.5 “Larger Work” means a work which combines Covered Code or portions thereof with code not governed by the
terms of this License.
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1.6 “Modifications” mean any addition to, deletion from, and/or change to, the substance and/or structure of the
Original Code, any previous Modifications, the combination of Original Code and any previous Modifications, and/
or any respective portions thereof. When code is released as a series of files, a Modification is: (a) any addition to or
deletion from the contents of a file containing Covered Code; and/or (b) any new file or other representation of
computer program statements that contains any part of Covered Code.
1.7 “Original Code” means (a) the Source Code of a program or other work as originally made available by Apple under
this License, including the Source Code of any updates or upgrades to such programs or works made available by
Apple under this License, and that has been expressly identified by Apple as such in the header file(s) of such work; and
(b) the object code compiled from such Source Code and originally made available by Apple under this License
1.8 “Source Code” means the human readable form of a program or other work that is suitable for making
modifications to it, including all modules it contains, plus any associated interface definition files, scripts used to
control compilation and installation of an executable (object code).
1.9 “You” or “Your” means an individual or a legal entity exercising rights under this License. For legal entities, “You”
or “Your” includes any entity which controls, is controlled by, or is under common control with, You, where “control”
means (a) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or
otherwise, or (b) ownership of fifty percent (50%) or more of the outstanding shares or beneficial ownership of such
entity.
2. Permitted Uses; Conditions & Restrictions. Subject to the terms and conditions of this License, Apple hereby grants
You, effective on the date You accept this License and download the Original Code, a world-wide, royalty-free,
non-exclusive license, to the extent of Apple’s Applicable Patent Rights and copyrights covering the Original Code, to
do the following:
2.1 Unmodified Code. You may use, reproduce, display, perform, internally distribute within Your organization, and
Externally Deploy verbatim, unmodified copies of the Original Code, for commercial or non-commercial purposes,
provided that in each instance:
(a) You must retain and reproduce in all copies of Original Code the copyright and other proprietary notices and
disclaimers of Apple as they appear in the Original Code, and keep intact all notices in the Original Code that refer to
this License; and
(b) You must include a copy of this License with every copy of Source Code of Covered Code and documentation You
distribute or Externally Deploy, and You may not offer or impose any terms on such Source Code that alter or restrict
this License or the recipients’ rights hereunder, except as permitted under Section 6.
2.2 Modified Code. You may modify Covered Code and use, reproduce, display, perform, internally distribute within
Your organization, and Externally Deploy Your Modifications and Covered Code, for commercial or
non-commercial purposes, provided that in each instance You also meet all of these conditions:
(a) You must satisfy all the conditions of Section 2.1 with respect to the Source Code of the Covered Code;
(b) You must duplicate, to the extent it does not already exist, the notice in Exhibit A in each file of the Source Code of
all Your Modifications, and cause the modified files to carry prominent notices stating that You changed the files and
the date of any change; and
(c) If You Externally Deploy Your Modifications, You must make Source Code of all Your Externally Deployed
Modifications either available to those to whom You have Externally Deployed Your Modifications, or publicly
available. Source Code of Your Externally Deployed Modifications must be released under the terms set forth in this
License, including the license grants set forth in Section 3 below, for as long as you Externally Deploy the Covered Code
or twelve (12) months from the date of initial External Deployment, whichever is longer. You should preferably
distribute the Source Code of Your Externally Deployed Modifications electronically (e.g. download from a web
site).
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2.3 Distribution of Executable Versions. In addition, if You Externally Deploy Covered Code (Original Code and/or
Modifications) in object code, executable form only, You must include a prominent notice, in the code itself as well as
in related documentation, stating that Source Code of the Covered Code is available under the terms of this License
with information on how and where to obtain such Source Code.
2.4 Third Party Rights. You expressly acknowledge and agree that although Apple and each Contributor grants the
licenses to their respective portions of the Covered Code set forth herein, no assurances are provided by Apple or any
Contributor that the Covered Code does not infringe the patent or other intellectual property rights of any other
entity. Apple and each Contributor disclaim any liability to You for claims brought by any other entity based on
infringement of intellectual property rights or otherwise. As a condition to exercising the rights and licenses granted
hereunder, You hereby assume sole responsibility to secure any other intellectual property rights needed, if any. For
example, if a third party patent license is required to allow You to distribute the Covered Code, it is Your responsibility
to acquire that license before distributing the Covered Code.
3. Your Grants. In consideration of, and as a condition to, the licenses granted to You under this License, You hereby
grant to any person or entity receiving or distributing Covered Code under this License a non-exclusive, royalty-free,
perpetual, irrevocable license, under Your Applicable Patent Rights and other intellectual property rights (other than
patent) owned or controlled by You, to use, reproduce, display, perform, modify, sublicense, distribute and Externally
Deploy Your Modifications of the same scope and extent as Apple’s licenses under Sections 2.1 and 2.2 above.
4. Larger Works. You may create a Larger Work by combining Covered Code with other code not governed by the
terms of this License and distribute the Larger Work as a singl e p ro duc t. In e ac h s uch in st ance, You must make sure the
requirements of this License are fulfilled for the Covered Code or any portion thereof.
5. Limitations on Patent License. Except as expressly stated in Section 2, no other patent rights, express or implied, are
granted by Apple herein. Modifications and/or Larger Works may require additional patent licenses from Apple
which Apple may grant in its sole discretion.
6. Additional Terms. You may choose to offer, and to charge a fee for, warranty, support, indemnity or liability
obligations and/or other rights consistent with the scope of the license granted herein (“Additional Terms”) to one or
more recipients of Covered Code. However, You may do so only on Your own behalf and as Your sole responsibility,
and not on behalf of Apple or any Contributor. You must obtain the recipient’s agreement that any such Additional
Terms are offered by You alone, and You hereby agree to indemnify, defend and hold Apple and every Contributor
harmless for any liability incurred by or claims asserted against Apple or such Contributor by reason of any such
Additional Terms.
7. Versions of the License. Apple may publish revised and/or new versions of this License from time to time. Each
version will be given a distinguishing version number. Once Original Code has been published under a particular
version of this License, You may continue to use it under the terms of that version. You may also choose to use such
Original Code under the terms of any subsequent version of this License published by Apple. No one other than Apple
has the right to modify the terms applicable to Covered Code created under this License.
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8. NO WARRANTY OR SUPPORT. The Covered Code may contain in whole or in part pre-release, untested, or not
fully tested works. The Covered Code may contain errors that could cause failures or loss of data, and may be
incomplete or contain inaccuracies. You expressly acknowledge and agree that use of the Covered Code, or any
portion thereof, is at Your sole and entire risk. THE COVERED CODE IS PROVIDED “AS IS” AND WITHOUT
WARRANTY, UPGRADES OR SUPPORT OF ANY KIND AND APPLE AND APPLE’S LICENSOR(S)
(COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 8 AND 9) AND ALL
CONTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF
ACCURACY, OF QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. APPLE AND
EACH CONTRIBUTOR DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF
THE COVERED CODE, THAT THE FUNCTIONS CONTAINED IN THE COVERED CODE WILL MEET YOUR
REQUIREMENTS, THAT THE OPERATION OF THE COVERED CODE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS IN THE COVERED CODE WILL BE CORRECTED. NO ORAL OR
WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE, AN APPLE AUTHORIZED REPRESENTATIVE OR
ANY CONTRIBUTOR SHALL CREATE A WARRANTY. You acknowledge that the Covered Code is not intended
for use in the operation of nuclear facilities, aircraft navigation, communication systems, or air traffic control
machines in which case the failure of the Covered Code could lead to death, personal injury, or severe physical or
environmental damage.
9. LIMITATION OF LIABILITY. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL APPLE
OR ANY CONTRIBUTOR BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR RELATING TO THIS LICENSE OR YOUR USE OR INABILITY TO USE THE
COVERED CODE, OR ANY PORTION THEREOF, WHETHER UNDER A THEORY OF CONTRACT,
WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE, EVEN IF APPLE
OR SUCH CONTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SOME JURISDICTIONS
DO NOT ALLOW THE LIMITATION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple’s total liability to You for all damages (other
than as may be required by applicable law) under this License exceed the amount of fifty dollars ($50.00).
10. Trademarks. This License does not grant any rights to use the trademarks or trade names “Apple”, “Apple
Computer”, “Mac”, “Mac OS”, “QuickTime”, “QuickTime Streaming Server” or any other trademarks, service marks,
logos or trade names belonging to Apple (collectively “Apple Marks”) or to any trademark, service mark, logo or trade
name belonging to any Contributor. You agree not to use any Apple Marks in or as part of the name of products
derived from the Original Code or to endorse or promote products derived from the Original Code other than as
expressly permitted by and in strict compliance at all times with Apple’s third party trademark usage guidelines which
are posted at http://www.apple.com/legal/guidelinesfor3rdparties.html.
11. Ownership. Subject to the licenses granted under this License, each Contributor retains all rights, title and interest
in and to any Modifications made by such Contributor. Apple retains all rights, title and interest in and to the Original
Code and any Modifications made by or on behalf of Apple (“Apple Modifications”), and such Apple Modifications
will not be automatically subject to this License. Apple may, at its sole discretion, choose to license such Apple
Modifications under this License, or on different terms from those contained in this License or may choose not to
license them at all.
12. Termination.
12.1 Termination. This License and the rights granted hereunder will terminate:
(a) automatically without notice from Apple if You fail to comply with any term(s) of this License and fail to cure such
breach within 30 days of becoming aware of such breach;
(b) immediately in the event of the circumstances described in Section 13.5(b); or
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(c) automatically without notice from Apple if You, at any time during the term of this License, commence an action
for patent infringement against Apple; provided that Apple did not first commence an action for patent infringement
against You in that instance.
12.2 Effect of Termination. Upon termination, You agree to immediately stop any further use, reproduction,
modification, sublicensing and distribution of the Covered Code. All sublicenses to the Covered Code which have
been properly granted prior to termination shall survive any termination of this License. Provisions which, by their
nature, should remain in effect beyond the termination of this License shall survive, including but not limited to
Sections 3, 5, 8, 9, 10, 11, 12.2 and 13. No party will be liable to any other for compensation, indemnity or damages of
any sort solely as a result of terminating this License in accordance with its terms, and termination of this License will
be without prejudice to any other right or remedy of any party.
13. Miscellaneous.
13.1 Government End Users. The Covered Code is a “commercial item” as defined in FAR 2.101. Government
software and technical data rights in the Covered Code include only those rights customarily provided to the public as
defined in this License. This customary commercial license in technical data and software is provided in accordance
with FAR 12.211 (Technical Data) and 12.212 (Computer Software) and, for Department of Defense purchases, DFAR
252.227-7015 (Technical Data -- Commercial Items) and 227.7202-3 (Rights in Commercial Computer Software or
Computer Software Documentation). Accordingly, all U.S. Government End Users acquire Covered Code with only
those rights set forth herein.
13.2 Relationship of Parties. This License will not be construed as creating an agency, partnership, joint venture or any
other form of legal association between or among You, Apple or any Contributor, and You will not represent to the
contrary, whether expressly, by implication, appearance or otherwise.
13.3 Independent Development. Nothing in this License will impair Apple’s right to acquire, license, develop, have
others develop for it, market and/or distribut e tec hn ol ogy or p rod uct s th at pe rform the same or similar functions as, or
otherwise compete with, Modifications, Larger Works, technology or products that You may develop, produce,
market or distribute.
13.4 Waiver; Construction. Failure by Apple or any Contributor to enforce any provision of this License will not be
deemed a waiver of future enforcement of that or any other provision. Any law or regulation which provides that the
language of a contract shall be construed against the drafter will not apply to this License.
13.5 Severability. (a) If for any reason a court of competent jurisdiction finds any provision of this License, or portion
thereof, to be unenforceable, that provision of the License will be enforced to the maximum extent permissible so as to
effect the economic benefits and intent of the parties, and the remainder of this License will continue in full force and
effect. (b) Notwithstanding the foregoing, if applicable law prohibits or restricts You from fully and/or specifically
complying with Sections 2 and/or 3 or prevents the enforceability of either of those Sections, this License will
immediately terminate and You must immediately discontinue any use of the Covered Code and destroy all copies of it
that are in your possession or control.
13.6 Dispute Resolution. Any litigation or other dispute resolution between You and Apple relating to this License
shall take place in the Northern District of California, and You and Apple hereby consent to the personal jurisdiction
of, and venue in, the state and federal courts within that District with respect to this License. The application of the
United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
13.7 Entire Agreement; Governing Law. This License constitutes the entire agreement between the parties with respect
to the subject matter hereof. This License shall be governed by the laws of the United States and the State of California,
except that body of California law concerning conflicts of law.
Where You are located in the province of Quebec, Canada, the following clause applies: The parties hereby confirm
that they have requested that this License and all related documents be drafted in English.
Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais.
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EXHIBIT A.
“Portions Copyright (c) 1999-2003 Apple Computer, Inc. All Rights Reserved.
This file contains Original Code and/or Modifications of Original Code as defined in and that are subject to the Apple
Public Source License Version 2.0 (the ‘License’). You may not use this file except in compliance with the License.
Please obtain a copy of the License at http://www.opensource.apple.com/apsl/ and read it before using this file.
The Original Code and all software distributed under the License are distributed on an ‘AS IS’ basis, WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND APPLE HEREBY DISCLAIMS ALL SUCH
WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT. Please see the
License for the specific language governing rights and limitations under the License.”
Other Software Licenses
Info-ZIP copyright and license
This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document should be available at
ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at http://www.info-zip.org/pub/infozip/
license.html.
Copyright © 1990-2007 Info-ZIP. All rights reserved.
For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz,
David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith
Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it
and redistribute it freely, subject to the above disclaimer and the following restrictions:
1. Redistributions of source code (in whole or in part) must retain the above copyright notice, definition,
disclaimer, and this list of conditions.
2. Redistributions in binary form (compiled executables and libraries) must reproduce the above copyright
notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided
with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary
(including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as
long as the normal SFX banner has not been removed from the binary or disabled.
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3. Altered versions--including, but not limited to, ports to new operating systems, existing ports with new
graphical interfaces, versions with modified or added functionality, and dynamic, shared, or static library
versions not from Info-ZIP--must be plainly marked as such and must not be misrepresented as being the
original source or, if binaries, compiled from the original source. Such altered versions also must not be
misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered versions with
the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket
UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further
prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or the Info-ZIP URL(s),
such as to imply Info-ZIP will provide support for the altered versions.
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,”
“Pocket Zip,” and “MacZip” for its own source and binary releases.
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