Table of Contents
Hannspree HE 247 HPB User Manual
Displayed below is the user manual for HE 247 HPB by Hannspree which is a product in the Computer Monitors category. This manual has pages.
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HE247HPB (HSG1392)
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OSD[V6.0]
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2
Before operating the monitor, please read this manual thoroughly. This manual should be retained for
future reference.
This device complies with requirement of EMC directive 2014/30/EU with regard to
Electromagnetic Compatibility, and 2014/35/EU and 93/68/EEC with regard to Low Voltage
directive.
【Optional, depend on selected model】
Socket-outlet shall be near the equipment and shall be accessible.
Trademark Notice:
HANNSpree products incorporate High-Definition Multimedia Interface
(HDMI TM) technology.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United States and other
countries.
User’s Manual
3
RECYCLING INFORMATION
We, at HANNspree care very much about our environment protection strategy and firmly believe
that it helps us have healthier earth via appropriate treatment and recycling of industrial technology
devices at the end-of-life.
These devices contain recyclable materials, which can be re-decomposed and re-integrated into
brand-new marvels. On the contrary, other material can be classified to hazardous and poisoned
substances. We strongly encourage you to contact the provided information to recycle this product.
For more information, please visit
http://www.hannspree.eu/
User’s Manual
4
TABLE OF CONTENTS
SAFETY NOTICE.................................................................................................... 5
PRECAUTIONS.................................................................................................. 5
SPECIAL NOTES ON LCD MONITORS........................................................6
BEFORE YOU OPERATE THE MONITOR....................................................... 7
FEATURES...........................................................................................................7
CHECKING THE CONTENTS OF THE PACKAGE....................................7
INSTALLATION INSTRUCTIONS................................................................. 8
POWER.................................................................................................................8
MAKING CONNECTIONS............................................................................. 10
ADJUSTING THE VIEWING ANGLE.......................................................... 11
OPERATING INSTRUCTIONS...........................................................................12
GENERAL INSTRUCTIONS.......................................................................... 12
FRONT PANEL CONTROL............................................................................ 13
HOW TO ADJUST A SETTINGS....................................................................14
PLUG AND PLAY............................................................................................. 16
TECHNICAL SUPPORT (FAQ)........................................................................... 17
Q & A FOR GENERAL PROBLEMS.............................................................17
ERROR MESSAGE & POSSIBLE SOLUTIONS........................................ 19
APPENDIX.............................................................................................................. 21
SPECIFICATIONS............................................................................................21
User’s Manual
5
SAFETY NOTICE
1. The changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the
emission limits.
3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this equipment. It is the responsibilities of the user to correct such interference.
4. Only use attachments/accesories specified by the manufacturer.
WARNING:
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high
voltages are present inside the monitor. Do not open the cabinet. Refer servicing to qualified
personnel only.
PRECAUTIONS
Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub,
swimming pool or in a wet basement.
Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a
person and cause serious damage to the appliance. Use only a cart or stand recommended by the
manufacturer or sold with the monitor. If you mount the monitor on a wall or shelf, use a
mounting kit approved by the manufacturer and follow the kit instructions.
Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure
reliable operation of the monitor and to protect it from overheating, be sure these openings are
not blocked or covered. Do not place the monitor on a bed, sofa, rug, or similar surface. Do not
place the monitor near or over a radiator or heat register. Do not place the monitor in a bookcase
or cabinet unless proper ventilation is provided.
The monitor should be operated only from the type of power source indicated on the label. If
you are not sure of the type of power supplied to your home, consult your dealer or local power
company.
Unplug the unit during a lighting storm or when it will not be used for long period of time. This
will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric
shock.
Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a
fire or electric shock. Never spill liquids on the monitor.
Do not attempt to service the monitor by yourself; opening or removing covers can expose you
to dangerous voltages and other hazards. Please refer all servicing to qualified service
personnel.
The wall socket shall be installed near the equipment and shall be easily accessible.
User’s Manual
6
SPECIAL NOTES ON LCD MONITORS
The following symptoms are normal with LCD monitor and do not indicate a problem.
Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the
Power Switch and then turn it on again to make sure the flicker disappears.
You may find slightly uneven brightness on the screen depending on the desktop pattern you
use.
The LCD screen has effective pixels of 99.99% or more. It may include blemishes of 0.01% or
less such as a missing pixel or a pixel lit all of the time.
Due to the nature of the LCD screen, an afterimage of the previous screen may remain after
switching the image, when the same image is displayed for hours. In this case, the screen is
recovered slowly by changing the image or turning off the Power Switch for hours.
If the screen suddenly flashes erratically or the backlighting fails, please contact your dealer or
service center for repair. Do not attempt to repair the monitor yourself.
User’s Manual
7
BEFORE YOU OPERATE THE MONITOR
FEATURES
60,45cm / 23.8” Wide Screen TFT Color LCD Monitor
Crisp, Clear Display for Windows
GP Green Product
Ergonomic Design
Space Saving, Compact Case Design
CHECKING THE CONTENTS OF THE PACKAGE
The product package should include the following items:
LCD Monitor
Cables and User manual
Power Adaptor
HDMI Cable
Quick Start Guide
Warranty Card
EUR Energy Label
User’s Manual
8
INSTALLATION INSTRUCTIONS
INSTALL REMOVE
Figure.1. Installing and Removing the Base
INSTALLATION:
1. Align the monitor with the opening in the base.
2. Note that the longer section of the base points forward.
3. Snap the monitor into its base. A clear click sound will affirm that the base is connected
correctly.
4. Verify that the monitor is securely attached to the base by looking at the bottom of the base and
making sure that the clips are fully engaged in the base.
REMOVAL:
1. Flip over the monitor so that it is upside down.
2. Remove the screws counterclockwise and separate the base.
3. Gently pull the base from the monitor until they are unattached.
POWER
POWER SOURCE:
1. Make sure that the power cord is the correct type required in your area.
2. This LCD monitor has an External universal power adaptor supply that allows operation in either
100/120V AC or 220/240V AC voltage area (No user adjustment is required.)
3. Connect the DC-power adaptor one end to your LCD monitor’s DC-input port, the other end to
wall-outlet.
User’s Manual
9
SETTING THE MONITOR ON THE WALL
DISSEMBLING THE STAND BASE:
1. Disconnect all the cables and cords from the Monitor to prevent breakage.
2. Carefully place the Monitor face down on a soft and flat surface (blanket, foam, cloth, etc) to
prevent any damage to the Monitor.
3. Press the clips on the base that holds the monitor in place.
4. Gently remove the stand base.
(For reference only)
WALL MOUNTING THE MONITOR:
1. Purchase a VESA compatible wall bracket:
VESA 100×100, 4 holes, M4, 10mm, 8kg.
2. Locate your ideal Monitor position on the wall.
3. Fix the wall bracket firmly on the wall.
4. Secure the Monitor to the bracket using the 4 mount
holes on the back and center of the Monitor.
Note:
Please read the instructions of your specific wall bracket to properly wall mount the Monitor.
The pitch of the mounting holes is 100mm horizontally and 100mm vertically.
The screws type required is metric: M4, 10mm length.
The Monitor stand base can be screwed on a table or a hard surface using the hole on the back of
the stand base.
For use only with UL listed wall mount bracket.
*Installing the LCD Monitor requires special skill that should only be performed by qualified service
personnel. Customers should not attempt to do the work themselves. Hannspree bears no
responsibility for improper mounting or mounting that results in accident or injury. You can ask a
qualified service personnel about using an optional bracket to mount the Monitor to the wall.
User’s Manual
10
MAKING CONNECTIONS
CONNECTING TO A PC
Turn off your computer before performing the procedure below.
1. Connect one end of the VGA cable (optional) to the back of the monitor and connect the other
end to the computer’s VGA port.
2. Connect one end of the HDMI to DVI cable (optional) to the back of the monitor and connect the
other end to the computer’s DVI port.
3. Connect one end of the HDMI cable to the back of the monitor and connect the other end to the
computer’s HDMI port.
4. Connect the audio cable between the monitor's audio input and the PC's audio output (green port).
5. Plug one end of the DC power adaptor to the LCD monitor’s DC input port, and the other end to
Wall outlet.
6. Turn on your monitor and computer.
Figure.2. Connecting to a PC
1
Power DC Input
2
Earphone out
3
VGA Input
4
HDMI Input
User’s Manual
11
ADJUSTING THE VIEWING ANGLE
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the
monitor’s angle to your own preference.
Hold the stand so you do not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor’s angle from -5to 15.
Figure.3. Monitor Angle
NOTES:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD
screen.
Be careful not to place fingers or hands near the hinges when tilting the monitor, otherwise
pinching can result.
User’s Manual
12
OPERATING INSTRUCTIONS
GENERAL INSTRUCTIONS
Press the power button to turn the monitor on or off. The other control buttons are located on the
front panel of the monitor (See Figure 4). By changing these settings, the picture can be adjusted to
your personal preferences.
The power adaptor should be connected.
Connect the Signal cable from the monitor to the HDMI card.
Press the power button to turn on the monitor. The power indicator will light up.
Auto adjustment 《Analog Input Models》
Return
-
+
Menu / Enter
Power Button
Figure.4. Control Panel Buttons
User’s Manual
13
FRONT PANEL CONTROL
Power Button:
Press this button to switch ON/OFF of monitor’s power.
Power Indicator:
Green — Power On mode.
Green flicker — Power Saving mode.
MENU / ENTER:
1.Turn the OSD menu on/off..
2. The OSD menu is used as <<confirmation>> function during start-up
Adjust▼▲:
Navigate through adjustment icons when OSD is ON or adjust a function when function is
activated..
【 】Button: 《Analog Input Models》
1. The 「Auto adjustment」function works only for VGA input. (The auto adjustment function is
used to optimize the 「horizontal position」,「vertical position」,「clock」,and 「phase」.).
2. Return to the previous menu..
NOTES:
Do not install the monitor in a location near heat sources such as radiators or air dusts, or in a
place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
Save the original shipping box and packing materials, as they will come in handy if you ever have
to ship your monitor.
For maximum protection, repackage your monitor as it was originally packed at the factory.
To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be
removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents
such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety
precaution, always unplug the monitor before cleaning it.
User’s Manual
14
HOW TO ADJUST A SETTINGS
BRIGHTNESS
BRIGHTNESS
Adjust the brightness value of the display according to your preference.
Select「BRIGHTNESS」option to adjust the brightness value..
CONTRAST
Adjust the contrast value of the display according to your preference.
Select「CONTRAST」option to adjust the contrast value.
PRESET MODE
Select the preset mode according to your preference: PC/ MOVIE/ GAME/
ECO
[The availability of this function depends upon the selected model]
ACTIVE
CONTRAST
Optimal setting for high contrast images or videos. The dark and light areas
of the image are automatically detected, and the contrast is enhanced to
provide a clearer, sharper image. Also, you may select the「ACTIVE
CONTRAST」option.
OVERDRIVE
Setup the display response time through the Response time function.
Available settings are ON, and OFF.[This feature is limited to specific
models only.]
IMAGE SETUP
H-POSITION
Select the 「H-POSITION」option to shift the screen image to the left or
right. Enter the option and adjust the level. [For VGA only]
V-POSITION
Select the 「V-POSITION」option to shift the screen image up or down.
Enter the option and adjust the level. [For VGA only]
CLOCK
Select the 「CLOCK」option to reduce the vertical flicker of characters on
the screen. Enter the option and adjust the level. [For VGA only]
PHASE
Select the「PHASE」option to reduce the horizontal flicker of characters on
the screen. Enter the option and adjust the level. [For VGA only]
IMAGE RATIO
When the aspect ratio of screen is distorted, you may make adjustments by
using this function.「WIDE」indicates full screen display, which does not
ensure the image is shown as is or in initial scale. 「4:3」indicates scaling
by the proportion of original images, which may cause the screen showing
black bands. [The availability of this function depends upon the selected
model]
COLOR SETUP
5500K
6500K
9300K
Low Blue Mode
Adjust the color temperature value of the display according to your
preference: 5500 /6500/ 9300 / Low Blue Mode.
USER
Move the cursor to the User option and select it,
1. To adjust the red, enter the「R」option and adjust the level.
2. To adjust the green, enter the「G」option and adjust the level.
3. To adjust the blue, enter the「B」option and adjust the level.
User’s Manual
15
LOW BLUE MODE
Move the cursor to the Low Blue Mode option and select it.
OSD SET UP
LANGUAGE
Select「LANGUAGE」option to change the language of the OSD. Enter the
option and select a language. [Reference only, the OSD Language depends
on the selected model]
H-POSITION
Select 「H-POSITION」option to adjust the horizontal position of the OSD.
Enter the option and adjust the level.
V-POSITION
Select 「V-POSITION」option to adjust the vertical position of the OSD.
Enter the option and adjust the level.
TIME OUT
Select 「TIMEOUT」option to set the OSD time out from 5to 120 seconds.
Enter the option and adjust the level.
TRANSPARENCY
Select 「TRANSPARENCY」option to adjust the transparency of the OSD.
Enter the option and adjust the level(0,25,50,75,100).
RESET
AUTO CONFIG
The auto config function is used to optimize the 「H-POSITION」,
「V-POSITION」,「CLOCK」,and 「PHASE」.[For VGA Input only]
AUTO COLOR
The auto color function is used to optimize the 「COLOR」.[For VGA
Input only]
RESET
Select the 「RESET」option to reset to the monitor’s default setting. This
will erase the current settings. Enter the option and select On or Off.
EXTRA
INPUT SELECT
The input select function is to enter Source selections. (Selections include
VGA, HDMI, etc. The actual selections may vary depending on the models.
This function is only available in models with digital inputs)
MUTE
Select the「MUTE」option to switch the function On or Off. [The
availability of this function depends upon the selected model. Adjusting the
volume while muted cancels Mute mode.]
VOLUME
Select the「VOLUME」option to change the volume level. Enter the option
and adjust the level. [This function applies only to models with
incorporated audio.]
●By high volume, risk of hearing damage exists.
DDC/CI
Select the 「DDC/CI」option to switch the function On or Off.[Dual input
mode optional]
User’s Manual
16
PLUG AND PLAY
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD.
It allows the monitor to inform the host system of its identity and, depending on the level of DDC
used, communicate additional information about its display capabilities. The DDC2B is a
bidirectional data channel based on the I²C protocol. The host can request EDID information over the
DDC2B channel.
THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO
INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE
MUST BE A VIDEO INPUT SIGNAL.
User’s Manual
17
TECHNICAL SUPPORT (FAQ)
Q & A FOR GENERAL PROBLEMS
PROBLEM & QUESTION
POSSIBLE SOLUTION
Power LED is not on
*Check if the Power Switch is in the ON position.
*Power Adaptor should be connected.
No Plug & Play
*Check if the PC system is Plug & Play compatible.
*Check if the Video Card is Plug & Play compatible.
*Check if any plug pins on the VGA or HDMI
connector is bent.
The display is too dark or too bright.
*Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is
present in the picture
*Move electrical devices that may cause electrical
interference.
The power LED is ON (Green Flicker) but
there’s no video or no picture.
*Computer Power Switch should be in the ON
position.
*Computer Video Card should be snugly seated in its
slot.
*Make sure monitor’s video cable is properly
connected to the computer.
*Inspect monitor’s video cable and make sure none
of the pins are bent.
*Make sure computer is operational by hitting the
CAPS LOCK key on the keyboard while observing
the CAPS LOCK LED. The LED should either turn
ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED,
GREEN, or BLUE)
*Inspect the monitor’s video cable and make sure that
none of the pins are bent.
Screen image is not centered or sized
properly.
* Adjust pixel frequency CLOCK and PHASE.
Picture has color defects
(White does not look white)
*Adjust RGB color or select color temperature.
The screen resolution needs to be adjusted
*Use win 2000/ME/XP Right click anywhere on
desktop and select Properties>Settings>Screen
Resolution. Use the silder to adjust the reslution
and click Apply.
User’s Manual
18
Addendum related to Windows 7 / Windows 8
When you encounter display problem under Windows 7/ Windows 8, you need to do the following:
1. Make sure your PC computer (Hardware requirement) can support Windows 7/ Windows 8.
2. Make sure your video card can run Windows 7/ Windows 8.
3. If your video card can support Windows 7/ Windows 8, need to install the latest Windows 7/
Windows 8 driver of your video card.
Suggest to do the following:
1. Install the latest Windows 7/ Windows 8 video driver of your video card.
2. Try to use the recommended display resolution that is supported by the monitor.
3. If the recommended display resolution is not working, try the second recommended display
resolution.
1
2
35,56cm / 14” (16:9)
1366×768@60Hz
1366×768@50Hz
39,6cm / 15.6” (16:9)
1366×768@60Hz
1366×768@75Hz
40,64cm / 16” (16:9)
1366×768@60Hz
1366×768@50Hz
43,2cm / 17” (16:10)
1440×900@60Hz
1440×900@75Hz
47cm / 18.5” (16:9)
1366×768@60Hz
1366×768@75Hz
48,3cm / 19” (5:4)
1280×1024@60Hz
1280×1024@75Hz
48,3cm / 19” (16:10)
1440×900@60Hz
1440×900@75Hz
51cm / 20” (16:9)
1600×900@60Hz
1600×900@50Hz
56cm / 22” (16:10)
1680×1050@60Hz
1680×1050@50Hz
54,6cm / 21.5” (16:9)
58,4cm / 23” (16:9)
60cm / 23.6” (16:9)
62,5cm / 24.6 (16:9)
68,6cm / 27 ” (16:9)
1920×1080@60Hz
1920×1080@50Hz
70cm / 27.5” (16:10)
1920×1200@60Hz
1920×1200@50Hz
And if you still have display problem after doing the above procedure, please visit Hannspree
support and Service Website: http://www.hannspree.eu/en/monitors
Windows is a registered trademark of Microsoft Corporation.
User’s Manual
19
ERROR MESSAGE & POSSIBLE SOLUTIONS
CABLE NOT CONNECTED:
1. Check that the signal-cable is properly connected, if the connector is loose, tighten the
connector’s screws.
2. Check the signal-cable’s connection pins for damage.
INPUT NOT SUPPORT :
Your computer has been set to unsuitable display mode, set the computer to display mode given
in the following table.
FACTORY PRESET TIMING TABLE:
MODE
RESOLUTION
HORIZONTAL
FREQUENCY (KHz)
VERTICAL
FREQUENCY (Hz)
1
640×400 @70Hz
31.469
70.087
2
640×480 @60Hz
31.469
59.940
3
640×480 @70Hz
36.052
70.004
4
640×480 @67Hz
35.000
66.667
5
640×480 @72Hz
37.861
72.809
6
640×480 @75Hz
37.500
75.000
7
720×400 @70Hz
31.469
70.087
8
800×600 @56Hz
35.156
56.250
9
800×600 @60Hz
37.879
60.317
10
800×600 @72Hz
48.077
72.188
11
800×600 @75Hz
46.875
75.000
12
832×624 @75Hz
49.725
75.000
13
1024×768 @60Hz
48.363
60.004
14
1024×768 @70Hz
56.476
70.069
15
1024×768 @75Hz
60.023
75.029
16
1152×870 @75Hz
68.681
75.062
17
1152×864 @75Hz
67.500
75.000
18
1280×720 @60Hz
45.000
60.000
19
1280×960 @60Hz
60.000
60.000
20
1280×960 @75Hz
74.592
74.443
21
1280×768 @60Hz
47.776
59.870
22
1280×768 @75Hz
60.289
74.893
23
1280×1024 @60Hz
63.981
60.020
24
1280×1024 @75Hz
79.976
75.025
25
1360×768 @60Hz
47.712
60.015
26
1366×768 @60Hz
47.852
59.964
27
1440×900 @60Hz
55.469
59.901
28
1440×900 @75Hz
70.635
74.984
User’s Manual
20
29
1400×1050 @60Hz
64.744
59.948
30
1600×900 @60Hz
55.540
59.978
31
1680×1050 @60Hz
65.290
59.954
32
1920×1080 @60Hz
67.500
60.000
(Video mode)
MODE
RESOLUTION
1
640×480p @60Hz
2
720×480i @60Hz
3
720×480p @60Hz
4
720×576i @50Hz
5
720×576p @50Hz
6
1280×720p @60Hz
7
1920×1080i @50Hz
8
1920×1080i @60Hz
9
1920×1080p @50Hz
10
1920×1080p @60Hz
** We ensure that the monitor can be lighted under interlace signal mode, but we can not guarantee
the image quality.
User’s Manual
21
APPENDIX
SPECIFICATIONS
LCD Panel
Driving system
TFT Color LCD
Size
60.45cm / 23.8” Diagonal
Pixel pitch
0.2745mm(H) × 0.2745mm(V)
Video
H-Frequency
30KHz – 83KHz
V-Frequency
50Hz – 75Hz
Display Colors
16.7M Colors
Max. Resolution
1920 × 1080 @60Hz
Plug & Play
VESA DDC2BTM
Power consumption
ON Mode
28 W (Max)
Power Saving Mode
≤0.5 W
OFF Mode
≤0.3 W
Audio output
Rated Power 2.0 W rms (Per channel)
Input Terminal
VGA
HDMI
Maximum Screen Size
Hor. : 527.04mm
Ver. : 296.46mm
Power Source
AC Power: 100–240V ～0.75A 50–60Hz
DC Adaptor: 12V, 2.5A
Environmental
Considerations
Operating Temp:5° to 35°C
Storage Temp.: -20° to 60°C
Operating Humidity: 10% to 85%
Dimensions
538.83 (W)×408.06 (H)×149.71 (D) mm
21.2 ”(W)×16.0”(H)×5.9 ”(D)
Weight (NW)
3.1 kg
*** The above specification is subject to actual product specification and is subject to change
without prior notice.
NOTES:
The Maximum Resolution will depends on the display card supporting. Related issue can refer to
http://www.hannspree.eu/en/monitors. FAQ section.