Product Key Features
Chapter 1 Introduction
Chapter 2 Getting Started
Chapter 3 Live View
3.1 Introduction of Live View
3.2 Operations in Live View Mode
3.3 Adjusting Live View Settings
Chapter 4 PTZ Controls
Chapter 5 Recording Settings
Chapter 6 Playback
- 6.1 Playing Back Record Files
- 6.2 Auxiliary Functions of Playback
Chapter 7 Backup
- 7.1 Backing up Record Files
- 7.2 Managing Backup Devices
Chapter 8 Alarm Settings
Chapter 9 Network Settings
Chapter 10 HDD Management
Chapter 11 Camera Settings
Chapter 12 DVR Management and Maintenance
Chapter 13 Others
Chapter 14 Appendix

HiLook DVR-216Q-K1(S) User Manual

Displayed below is the user manual for DVR-216Q-K1(S) by HiLook which is a product in the Digital Video Recorders (DVR) category. This manual has pages.

Related Manuals

HiLook IPC-T120 Manual

HiLook IPC-T120-D Manual

HiLook NVR-208MH-C/8P Manual

HiLook IPC-T240H Manual

HiLook IPC-B120H-M Manual

HiLook IPC-B140H-M Manual

HiLook IPC-B640H-Z Manual

HiLook IPC-C120-D/W Manual

Digital Video Recorder

User Manual

Digital Video Recorder User Manual

User Manual

Any and all information, including, among others, wordings, pictures, graphs are the properties of

Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be

“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,

changed, translated, or distributed, partially or wholly, by any means, without the prior written

permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,

guarantees or representations, express or implied, regarding to the Manual.

About this Manual

This Manual is applicable to HiLook Series Turbo HD Digital Video Recorder (DVR).

The Manual includes instructions for using and managing the product. Pictures, charts, images and

all other information hereinafter are for description and explanation only. The information

contained in the Manual is subject to change, without notice, due to firmware updates or other

reasons. Please find the latest version in the company website

(http://overseas.hikvision.com/en/).

Please use this user manual under the guidance of professionals.

Trademarks Acknowledgement

and other Hikvision’s trademarks and logos are the properties of Hikvision in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS

HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,

AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND

NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,

EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR

INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE

USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY

AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL

OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER

ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL

PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR

JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS

THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS

USED WITH ILLEGITIMATE PURPOSES.

IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER

PREVAILS.

Digital Video Recorder User Manual

Regulatory Information

FCC Information

Please take attention that changes or modification not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to

cause harmful interference in which case the user will be required to correct the interference at his

own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause

undesired operation.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked with "CE" and

comply therefore with the applicable harmonized European standards listed under the

EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as

unsorted municipal waste in the European Union. For proper recycling, return this

product to your local supplier upon the purchase of equivalent new equipment, or

dispose of it at designated collection points. For more information see: www.recyclethis.info

2006/66/EC (battery directive): This product contains a battery that cannot be disposed of

as unsorted municipal waste in the European Union. See the product documentation for

specific battery information. The battery is marked with this symbol, which may include

lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the

battery to your supplier or to a designated collection point. For more information see:

www.recyclethis.info

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

Digital Video Recorder User Manual

Applicable Models

This manual is applicable for the following products:

Series

Model

DVR-100G-F1/N

DVR-108G-F1/N

DVR-116G-F1/N

DVR-200G-F1/N

DVR-208G-F1/N

DVR-216G-F1/N

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Provides additional information to emphasize or

supplement important points of the main text.

Indicates a potentially hazardous situation, which

if not avoided, could result in equipment

damage, data loss, performance degradation, or

unexpected results.

Indicates a hazard with a high level of risk, which

if not avoided, will result in death or serious

injury.

Digital Video Recorder User Manual

Safety Instructions

 Proper configuration of all passwords and other security settings is the responsibility of the

installer and/or end-user.

 In the use of the product, you must be in strict compliance with the electrical safety

regulations of the nation and region. Please refer to technical specifications for detailed

information.

 Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power

Source with 100 to 240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to

technical specifications for detailed information.

 Do not connect several devices to one power adapter as adapter overload may cause

over-heating or a fire hazard.

 Please make sure that the plug is firmly connected to the power socket.

 If smoke, odor or noise rise from the device, turn off the power at once and unplug the power

cable, and then please contact the service center.

Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:

 Ensure unit is installed in a well-ventilated, dust-free environment.

 Unit is designed for indoor use only.

 Keep all liquids away from the device.

 Ensure environmental conditions meet factory specifications.

 Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of

dropping it may cause damage to the sensitive electronics within the unit.

 Use the device in conjunction with an UPS if possible.

 Power down the unit before connecting and disconnecting accessories and peripherals.

 A factory recommended HDD should be used for this device.

 Improper use or replacement of the battery may result in hazard of explosion. Replace with

the same or equivalent type only. Dispose of used batteries according to the instructions

provided by the battery manufacturer.

Digital Video Recorder User Manual

Product Key Features

General

 Connectable to Turbo HD and analog cameras;

 Supports UTC (Coaxitron) protocol for connecting camera over coax;

 Connectable to AHD cameras;

 Connectable to HDCVI cameras;

 Connectable to IP cameras;

 The main stream supports up to 1080p lite resolution;

 1080p lite mode is applicable to all the channels;

 Independent configuration for each channel, including resolution, frame rate, bit rate, image

quality, etc.;

 Encoding for both video stream and video & audio stream; audio and video synchronization

during composite stream encoding;

 Supports enabling H.264+ to ensure high video quality with lowered bitrate;

 One-key enable or disable H.264+;

 Supports configuring night to day sensitivity, day to night sensitivity, and IR light brightness for

the connected analog cameras supporting these parameters;

 Watermark technology.

Local Monitoring

 1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is

adjustable;

 Live view screen can be switched in group and manual switch and automatic cycle live view are

also provided, the interval of automatic cycle can be adjusted;

 CVBS output only serves as the aux output or live view output;

 Quick setting menu is provided for live view;

 The selected live view channel can be shielded;

 Motion detection, video-tampering detection, video exception alarm, video loss alarm and

VCA alarm functions;

 Privacy mask;

 Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse.

HDD Management

 8 network disks (8 NAS disks, 8 IP SAN disks or n NAS disks + m IP SAN disks (n+m ≤ 8)) can be

connected;

 Remaining recording time of the HDD can be viewed;

Digital Video Recorder User Manual

 S.M.A.R.T. and bad sector detection;

 HDD sleeping function;

 HDD property: redundancy, read-only, read/write (R/W);

 HDD group management;

 HDD quota management; different capacity can be assigned to different channels.

Recording and Playback

 Holiday recording schedule configuration;

 Cycle and non-cycle recording modes;

 Normal and event video encoding parameters;

 Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm

and Event;

 8 recording time periods with separated recording types;

 Supports Channel-Zero encoding;

 Main stream and sub-stream configurable for simultaneous recording;

 Pre-record and post-record for motion detection triggered recording, and pre-record time for

schedule and manual recording;

 Searching record files by events (alarm input/motion detection);

 Customization of tags, searching and playing back by tags;

 Locking and unlocking of record files;

 Local redundant recording;

 When Turbo HD, AHD, or HDCVI input is connected, the information including the resolution

and frame rate will be overlaid on the bottom right corner of the live view for 5 seconds.

When CVBS input is connected, the information such as NTSC or PAL will be overlaid on the

bottom right corner of the live view for 5 seconds.

 Searching and playing back record files by camera number, recording type, start time, end time,

etc.;

 Smart playback to go through less effective information;

 Main stream and sub-stream selectable for local/remote playback;

 Zooming in for any area when playback;

 Multi-channel reverse playback;

 Supports pause, fast forward, slow forward, skip forward, and skip backward when playback,

locating by dragging the mouse on the progress bar;

 4/8/16-ch synchronous playback;

Backup

 Exports data by a USB, and SATA device;

 Exports video clips when playback;

Digital Video Recorder User Manual

 Video and Log, Video and Player, and Player selectable to export for backup;

 Management and maintenance of backup devices.

Alarm and Exception

 Configurable arming time of alarm input/output;

 Alarm for video loss, motion detection, video tampering, abnormal signal, video

input/recording resolution mismatch, illegal login, network disconnected, IP confliction, record

exception, HDD error, and HDD full, etc.;

 Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email

and alarm output;

 Supports coaxial alarm;

 Automatic restoration when system is abnormal.

Other Local Functions

 Operable by mouse and remote control;

 Three-level user management; admin user can create many operating account and define their

operating permission, which includes the permission to access any channel;

 Completeness of operation, alarm, exceptions and log writing and searching;

 Manually triggering and clearing alarms;

 Importing and exporting of configuration file of devices;

 Getting cameras type information automatically;

 Unlock pattern for device login for the admin;

 Clear-text password available;

 GUID file can be exported for password resetting.

Network Functions

 IPv6 is supported;

 TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP™ and HTTPS are

supported;

 Supports access by HiLookVision;

 TCP, UDP and RTP for unicast;

 Auto/Manual port mapping by UPnPTM;

 Remote search, playback, download, locking and unlocking the record files, and downloading

files broken transfer resume;

 Remote parameters setup; remote import/export of device parameters;

 Remote viewing of the device status, system logs and alarm status;

 Remote keyboard operation;

 Remote HDD formatting and program upgrading;

Digital Video Recorder User Manual

 Remote system restart and shutdown;

 Supports upgrading via remote FTP server;

 RS-485 transparent channel transmission;

 Alarm and exception information can be sent to the remote host;

 Remotely start/stop recording;

 Remotely start/stop alarm output;

 Remote PTZ control;

 Two-way audio and voice broadcasting;

 Configurable output bandwidth limit;

 Embedded WEB server;

 If DHCP is enabled, you can enable DNS DHCP or disable it and edit the Preferred DNS Server

and Alternate DNS Server.

Development Scalability

 SDK for Windows and Linux system;

 Source code of application software for demo;

 Development support and training for application system.

Digital Video Recorder User Manual 
 

Table of Contents 
Product Key Features ............................................................................................................... 5 
Chapter 1 Introduction ................................................................................................................... 14 
1 Front Panel ............................................................................................... 14 
2 IR Remote Control Operations ................................................................. 15 
3 USB Mouse Operation ............................................................................. 18 
4 Input Method Description ....................................................................... 19 
5 Rear Panel ................................................................................................ 19 
Chapter 2 Getting Started .............................................................................................................. 21 
1 Starting Up and Shutting Down the DVR ................................................. 21 
2 Activating the Device ............................................................................... 22 
3 Using the Unlock Pattern for Login .......................................................... 23 
3.1 Configuring the Unlock Pattern ............................................................... 23 
3.2 Logging in via Unlock Pattern................................................................... 25 
4 Basic Configuration in Startup Wizard ..................................................... 27 
4.1 Configuring the Signal Input Wizard ........................................................ 27 
4.2 Using the Wizard for Basic Configuration ................................................ 27 
5 Login and Logout ..................................................................................... 33 
5.1 User Login ................................................................................................ 33 
5.2 User Logout .............................................................................................. 34 
6 Resetting Your Password .......................................................................... 35 
7 Adding and Connecting the IP Cameras .................................................. 36 
7.1 Activating the IP Camera .......................................................................... 36 
7.2 Adding the Online IP Camera ................................................................... 38 
7.3 Editing the Connected IP Camera ............................................................ 41 
8 Configuring the Signal Input Channel ...................................................... 42 
Chapter 3 Live View ....................................................................................................................... 44 
1 Introduction of Live View ................................................................................................... 44 
2 Operations in Live View Mode .......................................................................................... 44 
2.1 Using the Mouse in Live View .................................................................. 45 
2.2 Switching Main/Aux Output .................................................................... 47 
2.3 Quick Setting Toolbar in Live View Mode ................................................ 47 

Digital Video Recorder User Manual 
 

3 Adjusting Live View Settings ............................................................................................. 49 
Chapter 4 PTZ Controls ................................................................................................................. 51 
1 Configuring PTZ Settings .......................................................................... 51 
2 Setting PTZ Presets, Patrols and Patterns ................................................ 53 
2.1 Customizing Presets ................................................................................. 53 
2.2 Calling Presets .......................................................................................... 54 
2.3 Customizing Patrols.................................................................................. 54 
2.4 Calling Patrols........................................................................................... 55 
2.5 Customizing Patterns ............................................................................... 56 
2.6 Calling Patterns ........................................................................................ 57 
2.7 Customizing Linear Scan Limit ................................................................. 58 
2.8 Calling Linear Scan ................................................................................... 59 
2.9 One-touch Park ........................................................................................ 60 
3 PTZ Control Panel ..................................................................................... 61 
Chapter 5 Recording Settings ........................................................................................................ 63 
1 Configuring Encoding Parameters ........................................................... 63 
2 Configuring Recording Schedule .............................................................. 67 
3 Configuring Motion Detection Recording ................................................ 70 
4 Configuring Alarm Triggered Recording ................................................... 71 
5 Configuring Manual Recording ................................................................ 73 
6 Configuring Holiday Recording ................................................................ 74 
7 Configuring Redundant Recording ........................................................... 76 
8 Configuring HDD Group ........................................................................... 77 
9 Files Protection ........................................................................................ 78 
10 One-Key Enabling and Disabling H.264+ for Analog Cameras ................. 80 
11 Configuring 1080P Lite ............................................................................. 82 
Chapter 6 Playback ......................................................................................................................... 85 
1 Playing Back Record Files .................................................................... 85 
1.1 Instant Playback ....................................................................................... 85 
1.2 Playing Back by Normal Search ................................................................ 85 
1.3 Playing Back by Event Search   ................................................................. 88 
1.4 Playing Back by Tag .................................................................................. 90 
1.5 Playing Back by Smart Search .................................................................. 93 
1.6 Playing Back by System Logs .................................................................... 96 

Digital Video Recorder User Manual 
 

1.7 Playing Back by Sub-Periods .................................................................... 97 
1.8 Playing Back External File ........................................................................ 98 
2 Auxiliary Functions of Playback......................................................... 99 
2.1 Playing Back Frame by Frame .................................................................. 99 
2.2 Digital Zoom ............................................................................................. 99 
2.3 Reverse Playback of Multi-Channel ....................................................... 100 
Chapter 7 Backup .......................................................................................................................... 102 
1 Backing up Record Files ..................................................................... 102 
1.1 Backing up by Normal Video Search ...................................................... 102 
1.2 Backing up by Event Search ................................................................... 104 
1.3 Backing up Video Clips ........................................................................... 105 
2 Managing Backup Devices ................................................................ 106 
Chapter 8 Alarm Settings ............................................................................................................. 108 
1 Setting Motion Detection ...................................................................... 108 
2 Setting Sensor Alarms ............................................................................ 110 
3 Detecting Video Loss ............................................................................. 112 
4 Detecting Video Tampering ................................................................... 114 
5 Handling Exceptions............................................................................... 115 
6 Setting Alarm Response Actions ............................................................ 117 
Chapter 9 Network Settings ........................................................................................................ 120 
1 Configuring General Settings ............................................................ 120 
2 Configuring Advanced Settings ....................................................... 121 
2.1 Configure HiLookVision ......................................................................... 121 
2.1 Configuring DDNS .................................................................................. 122 
2.2 Configuring NTP Server .......................................................................... 123 
2.3 Configuring NAT ..................................................................................... 124 
2.4 Configuring More Settings ..................................................................... 126 
2.5 Configuring HTTPS Port .......................................................................... 127 
2.6 Configuring Email ................................................................................... 129 
2.7 Checking Network Traffic ....................................................................... 130 
3 Configuring Network Detection ....................................................... 131 
3.1 Testing Network Delay and Packet Loss ................................................. 131 
3.2 Exporting Network Packet ..................................................................... 131 
3.3 Checking Network Status ....................................................................... 132 

Digital Video Recorder User Manual 
 

3.4 Checking Network Statistics ................................................................... 133 
Chapter 10 HDD Management ................................................................................................... 135 
1 Initializing HDDs ..................................................................................... 135 
2 Managing Network HDD ........................................................................ 136 
3 Managing HDD Group ............................................................................ 139 
3.1 Setting HDD Groups ............................................................................... 139 
3.2 Setting HDD Property ............................................................................. 140 
4 Configuring Quota Mode ....................................................................... 141 
5 Checking HDD Status ............................................................................. 142 
6 Checking S.M.A.R.T Information ............................................................ 143 
7 Detecting Bad Sector ............................................................................. 144 
8 Configuring HDD Error Alarms ............................................................... 145 
Chapter 11 Camera Settings ........................................................................................................ 146 
1 Configuring OSD Settings ................................................................. 146 
2 Configuring Privacy Mask ................................................................ 147 
3 Configuring Video Parameters ......................................................... 148 
3.1 Configuring Image Settings .................................................................... 148 
3.2 Configuring Camera Parameters Settings .............................................. 150 
Chapter 12 DVR Management and Maintenance ..................................................................... 152 
1 Viewing System Information ............................................................ 152 
2 Searching Log Files ............................................................................. 152 
3 Importing/Exporting IP Camera Info ............................................. 155 
4 Importing/Exporting Configuration Files ...................................... 155 
1 Upgrading System .............................................................................. 156 
5.1 Upgrading by Local Backup Device ........................................................ 156 
5.2 Upgrading by FTP ................................................................................... 157 
5.3 Upgrading by HiLookVision .................................................................... 157 
5 Restoring Default Settings ................................................................. 158 
Chapter 13 Others ......................................................................................................................... 159 
1 Configuring General Settings ....................................................................................... 159 
2 Configuring DST Settings .............................................................................................. 160 
3 Configuring More Settings ........................................................................................... 160 
4 Managing User Accounts .............................................................................................. 161 
4.1 Adding a User ......................................................................................... 161 

Digital Video Recorder User Manual

15.4.2 Deleting a User ....................................................................................... 164

17.5.1 Editing a User ......................................................................................... 165

Chapter 14 Appendix ................................................................................................................... 166

16.1 Glossary ................................................................................................. 166

16.2 Troubleshooting ..................................................................................... 167

16.3 List of Compatible Third-Party IP Cameras ............................................ 170

Digital Video Recorder User Manual

Chapter 1 Introduction

1.1 Front Panel

Front Panel 1:

Figure 1-1 Front Panel of DVR-100G-F1/N

Front Panel 2:

Figure 1-2 Front Panel of DVR-200G-F1/N

Table 1-1 Descriptionon of Front Panel

No.

Icon

Description

Turns red when DVR is powered up.

Turns red when data is being read from or written to

HDD.

Flickers blue when network connection is functioning

properly.

Digital Video Recorder User Manual

1.2 IR Remote Control Operations

The DVR may also be controlled with the included IR remote control, shown in Figure 1-4.

Batteries (2×AAA) must be installed before operation.

Figure 1-3 Remote Control

The keys on the remote control closely resemble the ones found on the front panel. Refer to Table

1-2, they include:

Table 1-2 Description of the IR Remote Control Buttons

No.

Name

Description

POWER

Power on/off the device.

Power on/off the device by pressing and holding the

button for 5 seconds.

MENU Button

Press the button to return to the main menu (after

successful login).

Digital Video Recorder User Manual

No.

Name

Description

Press and hold the button for 5 seconds will turn off

audible key beep.

In PTZ Control mode, the MENU button will start wiper

(if applicable).

In Playback mode, it is used to show/hide the control

interface.

REC Button

Enter the Manual Record setting menu.

In PTZ control settings, press the button and then you

can call a PTZ preset by pressing Numeric button.

It is also used to turn audio on/off in the Playback

mode.

DIRECTION

Button

Navigate between different fields and items in menus.

In the Playback mode, the Up and Down button is used

to speed up and slow down recorded video. The Left

and Right button will select the next and previous

record files.

In Live View mode, these buttons can be used to cycle

through channels.

In PTZ control mode, it can control the movement of the

PTZ camera.

ENTER Button

Confirm selection in any of the menu modes.

It can also be used to tick checkbox fields.

In Playback mode, it can be used to play or pause the

video.

In single-frame Playback mode, pressing the button will

advance the video by a single frame.

PTZ Button

In Auto-switch mode, it can be used to stop /start auto

Digital Video Recorder User Manual

No.

Name

Description

switch.

DEV

Enables/Disables Remote Control.

Alphanumeric

Buttons

Switch to the corresponding channel in Live view or PTZ

Control mode.

Input numbers and characters in Edit mode.

Switch between different channels in the Playback

mode.

ESC Button

Back to the previous menu.

Press for Arming/disarming the device in Live View

mode.

PLAY Button

The button is used to enter the All-day Playback mode.

It is also used to auto scan in the PTZ Control menu.

PREV Button

Switch between single screen and multi-screen mode.

In PTZ Control mode, it is used to adjust the focus in

conjunction with the A/FOCUS+ button.

Troubleshooting Remote Control:

Make sure you have installed batteries properly in the remote control. And you have to aim the

remote control at the IR receiver in the front panel.

If there is no response after you press any button on the remote, follow the procedure below to

troubleshoot.

Step 1 Go into Menu > Configuration > General > More Settings by operating the front control panel

or the mouse.

Step 2 Check and remember the DVR No. The default DVR No. is 255. This number valid for all IR

remote controls.

Step 3 Press the DEV button on the remote control.

Step 4 Enter the DVR No. in step 2.

Digital Video Recorder User Manual

Step 5 Press the ENTER button on the remote.

If the Status indicator on the front panel turns blue, the remote control is operating properly. If

the Status indicator does not turn blue and there is still no response from the remote, please

check the following:

Step 1 Batteries are installed correctly and the polarities of the batteries are not reversed.

Step 2 Batteries are fresh and not out of charge.

Step 3 IR receiver is not obstructed.

If the remote still cannot function properly, please change the remote and try again, or contact the

device provider.

1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a

USB mouse:

Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the DVR.

Step 2 The mouse should automatically be detected. If in a rare case that the mouse is not detected,

the possible reason may be that the two devices are not compatible, please refer to the

recommended the device list from your provider.

The operation of the mouse:

Table 1-3 Description of the Mouse Control

Name

Action

Description

Left-Click

Single-Click

Live view: Select channel and show the quick set

menu.

Menu: Select and enter.

Double-Click

Live view: Switch between single-screen and

multi-screen.

Drag

PTZ control: Wheeling.

Privacy mask and motion detection: Select target

area.

Digital zoom-in: Drag and select target area.

Live view: Drag channel/time bar.

Right-Click

Single-Click

Live view: Show menu.

Digital Video Recorder User Manual

Menu: Exit current menu to upper level menu.

Scroll-Wheel

Scrolling up

Live view: Previous screen.

Menu: Previous item.

Scrolling

down

Live view: Next screen.

Menu: Next item.

1.4 Input Method Description

Figure 1-4 Soft Keyboard

Description of the buttons on the soft keyboard:

Table 1-4 Description of the Soft Keyboard Icons

Icon

Description

Icon

Description

…

Number

…

English letter

Lowercase/Uppercase

Backspace

Switch the keyboard

Space

Positioning the cursor

Enter

Symbols

Reserved

1.5 Rear Panel

The rear panel vaires according to different models. Please refer to the actual product. The

following figures are for reference only.

Digital Video Recorder User Manual

Rear Panel 1:

Figure 1-5 Rear Panel of DVR-100G-F1/N

Rear Panel 2:

Figure 1-6 Rear Panel of DVR-200G-F1/N

Table 1-5 Description of Rear Panel

No.

Item

Description

VIDEO IN

BNC interface for Turbo HD, and analog video input.

HDMI

HDMI video output connector.

VGA

DB15 connector for VGA output. Display local video

output and menu.

AUDIO OUT

RCA connector.

AUDIO IN

RCA connector.

Network Interface

Connector for network

USB Interface

Universal Serial Bus (USB) port for additional devices.

GND

Ground

Power Supply

12 VDC power supply.

Digital Video Recorder User Manual

Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the DVR

Purpose

Proper startup and shutdown procedures are crucial to expanding the life of the DVR.

Before you start

Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the

ground connection is working properly.

Starting up the DVR

Step 1 Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that

an Uninterruptible Power Supply (UPS) be used in conjunction with the device.

Step 2 Turn on the power switch on the rear panel, and the Power indicator LED should turn on

indicating that the unit begins to start up.

Step 3 After startup, the Power indicator LED remains on.

Shutting down the DVR

There are two proper ways to shut down the DVR. To shut down the DVR:

 OPTION 1: Standard shutdown

Step 1 Enter the Shutdown menu.

Menu > Shutdown

Figure 2-1 Shutdown Menu

Step 2 Select the Shutdown button.

Step 3 Click the Yes button.

Step 4 Turn off the power switch on the rear panel when the note appears.

Digital Video Recorder User Manual

Figure 2-2 Shutdown Tips

Rebooting the DVR

While in the Shutdown menu (Figure 2-1), you can also reboot the DVR.

Step 1 Enter the Shutdown menu by clicking Menu > Shutdown.

Step 2 Click the Logout button to log out or the Reboot button to reboot the DVR.

2.2 Activating the Device

Purpose

For the first-time access, you need to activate the device by setting an admin password. No

operation is allowed before activation. You can also activate the device via Web Browser, SADP or

Client Software.

Step 1 Enter the admin password twice.

Figure 2-3 Set Admin Password

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of

your own choosing (Using a minimum of 8 characters, including at least three of the following

categories: upper case letters, lower case letters, numbers, and special characters.) in order to

increase the security of your product. And we recommend you reset your password regularly,

especially in the high security system, resetting the password monthly or weekly can better protect

your product.

Step 2 Enter the password to activate the IP camera(s) connected to the device.

Digital Video Recorder User Manual

Step 3 Click OK to save the password and activate the device.

 For the old version device, if you upgrade it to the new version, it requires to set a stronger

password when the device starts up. Click YES and follow the wizard to set a strong

password

Figure 2-4 Warning

What to do next:

Export the GUID file to USB flash drive for the future password resetting.

2.3 Using the Unlock Pattern for Login

Purpose

For the admin, you can configure the unlock pattern for device login.

2.3.1 Configuring the Unlock Pattern

After the device is activated, you can enter the following interface to configure the device unlock

pattern.

Figure 2-5 Set Unlock Pattern

Digital Video Recorder User Manual

Step 1 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse

when the pattern is done.

Figure 2-6 Draw the Pattern

 Connect at least 4 dots to draw the pattern.

 Each dot can be connected for once only.

Step 2 Draw the same pattern again to confirm it. When the two patterns match, the pattern is

configured successfully.

Figure 2-7 Confirm the Pattern

If the two patterns are different, you must set the pattern again.

Digital Video Recorder User Manual

Figure 2-8 Reset the Pattern

2.3.2 Logging in via Unlock Pattern

 Only the admin user has the permission to unlock the device.

 Please configure the pattern first before unlocking. Please refer to Chapter 2.3.1

Configuring the Unlock Pattern.

Step 1 Right click the mouse on the screen and select the menu to enter the interface.

Figure 2-9 Draw the Unlock Pattern

Step 2 Draw the pre-defined pattern to unlock to enter the menu operation.

Digital Video Recorder User Manual

 You can right click the mouse to log in via the normal mode.

 If you have forgotten your pattern, you can select the Forget My Pattern or Switch User

option to enter the normal login dialog box.

 When the pattern you draw is different from the pattern you have configured, you should

try again.

 If you have drawn the wrong pattern for 7 times, the account will be locked for 1 minute.

Figure 2-10 Normal Login Dialog Box

Figure 2-11 Lock the Account

Digital Video Recorder User Manual

2.4 Basic Configuration in Startup Wizard

2.4.1 Configuring the Signal Input Wizard

Purpose

After the startup and login, the device system enters the Wizard for configuring the signal input.

You can also click Menu > Camera > Signal Input Status to configure the signal input.

Step 1 Check the checkbox to select different signal input types: HD/CVBS and IP.

Step 2 Click Apply to save the settings.

Figure 2-12 Configure Signal Input Type

For detailed information of signal input, you can refer to Chapter 2.8 Configuring the Signal Input

Channel for reference.

2.4.2 Using the Wizard for Basic Configuration

Purpose

By default, the Setup Wizard starts once the device has loaded. You can follow it to complete the

basic configuration.

Selecting the language:

Step 1 Select the language from the drop-down list.

Step 2 Click Apply button.

Digital Video Recorder User Manual

Figure 2-13 Language Configuration

Operating the Setup Wizard:

Step 1 The Start Wizard can walk you through some important settings of the device. If you don’t

want to use the Start Wizard at that moment, click Exit. You can also use the Start Wizard

next time by leaving the “Start wizard when device starts?” checkbox checked.

Figure 2-14 Start Wizard Interface

Step 2 Click Next button to enter the Change the Password interface.

1) Input the Admin Password.

2) (Optional) Check the checkbox of New Admin Password, input the New Password and

confirm it.

3) (Optional) Check the checkbox of Enable Pattern Unlock and draw the unlock pattern.

Or click icon of Draw Unlock Pattern to change the pattern. Refer to Chapter 2.3

Using the Unlock Pattern for Login for reference.

4) (Optional) Click icon of Export GUID to export GUID to the connected USB flash

disk for resetting password. Refer to Chapter 15.4.3 Editing a User for reference.

Digital Video Recorder User Manual

Figure 2-15 Change the Password

Clear-text password is supported. Click the icon and you can see the clear text of the password.

Click the icon again and the content of the password restores invisible.

Step 3 Click Next button and the Attention box pops up as shown below. Click Yes to duplicate the

password of the device to IP cameras that are connected with default protocol. Or click No

to enter the Date and Time Settings interface.

Figure 2-16 Duplicate the Password

Digital Video Recorder User Manual

Figure 2-17 Date and Time Settings

Step 4 After the time settings, click Next button to enter the General Network Setup Wizard

interface as shown below.

Figure 2-18 General Network Configuration

If DHCP is enabled, you can check the checkbox of Enable DNS DHCP or uncheck it and edit the

Preferred DNS Server and Alternate DNS Server.

Step 5 Click Next button after you configured the basic network parameters.

Digital Video Recorder User Manual

Then you will enter the HiLookVision interface. Configure the HiLookVision according to

your need. Refer to 12.2.1 Configure HiLookVision for detailed operations.

Step 6 Click Next button to enter the Advanced Network Parameters interface. You can enable

DDNS and set other ports according to your need.

Figure 2-19 Set Advanced Network Parameters

Step 7 Click Next button after configuring the advanced network parameters, which will take you

to the HDD Management interface as shown below.

Digital Video Recorder User Manual

Figure 2-20 HDD Management

Step 8 To initialize the HDD, click the Init button. Initialization will remove all the data saved in the

HDD.

Step 9 Click Next button to enter the IP Camera Management interface.

Step 10 Add the IP camera.

1) Click Search to search the online IP Camera. The Security status shows whether it is active

or inactive. Before adding the camera, make sure the IP camera to be added is in active

status. If the camera is in inactive status, you can click the inactive icon of the camera to

set the password to activate it. You can also select multiple cameras from the list and click

the One-touch Activate to activate the cameras in batch.

2) Click the Add to add the camera.

Digital Video Recorder User Manual

Figure 2-21 IP Camera Management

Step 11 After finishing IP Camera settings, click Next to enter the Record Settings interface.

Step 12 Click the icon , and you can enable the continuous recording or motion detection

recording for all channels of the device.

Figure 2-22 Record Settings

Step 13 Click OK to complete the wizard settings.

2.5 Login and Logout

2.5.1 User Login

Purpose

You have to log in to the device before operating the menu and other functions

Digital Video Recorder User Manual

Step 1 Select the User Name in the drop-down list.

Figure 2-23 Login Interface

Step 2 Input the Password.

Step 3 Click OK to log in.

 Clear-text password is supported. Click the icon and you can see the clear text of the

password. Click the icon again and the content of the password restores invisible.

 In the Login interface, for the admin, if you have entered the wrong password for 7 times,

the account will be locked for 60 seconds. For the operator, if you have entered the wrong

password for 5 times, the account will be locked for 60 seconds.

Figure 2-24 User Account Protection for the Admin

Figure 2-25 User Account Protection for the Operator

2.5.2 User Logout

Purpose

After logging out, the monitor turns to the live view mode and if you want to perform some

operations, you need to enter the user name and password to log in again.

Digital Video Recorder User Manual

Step 1 Enter the Shutdown menu.

Menu > Shutdown

Figure 2-26 Logout

Step 2 Click Logout.

After you have logged out of the system, menu operation on the screen is invalid. It is required to

input a user name and password to unlock the system.

2.6 Resetting Your Password

Purpose

When you forget the password of the admin, you can reset the password by importing the GUID

file. The GUID file must be exported and saved in the local USB flash disk after you have activated

the device (refer to Chapter 2.2 Activating the Device).

Step 2 On the user login interface, click Forget Password to pop up the Import GUID interface.

Figure 2-27 Import GUID

Step 3 Select the GUID file from the USB flash disk and click Import button to pop up the Reset

Password interface.

Digital Video Recorder User Manual

Figure 2-28 Reset Password

Step 4 Input the new password and confirm the password.

Step 5 Click OK to save the new password. Then the Attention box pops up as shown below.

Figure 2-29 GUID File Imported

Step 6 Click OK and the Attention box as below pops up to remind you to duplicate the password of

the device to IP cameras that are connected with default protocol. Click Yes to duplicate the

password or No to cancel it.

Figure 2-30 Duplicate the Password

 If you want to retrieve the password when you forget it, you must export the GUID file first.

 Once the password is reset, the GUID file will be invalid. You can export a new GUID file.

Refer to Chapter 15.4.3 Editing a User for reference.

2.7 Adding and Connecting the IP Cameras

2.7.1 Activating the IP Camera

Purpose

Digital Video Recorder User Manual

Before adding the camera, make sure the IP camera to be added is in active status.

Step 1 Select the Add IP Camera option from the right-click menu in live view mode or click

Menu> Camera> IP Camera to enter the IP Camera Management interface.

For the IP camera detected online in the same network segment, the Security status shows

whether it is active or inactive.

Figure 2-31 IP Camera Management Interface

Step 2 Click the inactive icon of the camera to enter the following interface to activate it. You can

also select multiple cameras from the list and click the One-touch Activate to activate the

cameras in batch.

Figure 2-32 Activate the Camera

Step 3 Set the password of the camera to activate it.

Use Admin Password: When you check the checkbox, the camera (s) will be configured

with the same admin password of the operating DVR.

Create New Password: If the admin password is not used, you must create the new

password for the camera and confirm it.

Digital Video Recorder User Manual

Figure 2-33 Set New Password

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of

your own choosing (Using a minimum of 8 characters, including at least three of the following

categories: upper case letters, lower case letters, numbers, and special characters.) in order to

increase the security of your product. And we recommend you reset your password regularly,

especially in the high security system, resetting the password monthly or weekly can better protect

your product.

Step 4 Click OK to finish the acitavting of the IP camera. And the security status of camera will be

changed to Active.

2.7.2 Adding the Online IP Camera

Purpose

Before you can get a live view or record of the video, you should add the network cameras to the

connection list of the device.

Before you start

Ensure the network connection is valid and correct. For detailed checking and configuring of the

network, please see Chapter 11 Network Settings.

 OPTION 1:

Step 1 Select the Add IP Camera option from the right-click menu in live view mode or click

Menu> Camera> IP Camera to enter the IP Camera Management interface.

Digital Video Recorder User Manual

Figure 2-34 IP Camera Management Interface

Step 2 The online cameras with same network segment will be detected and displayed in the

camera list.

Step 3 Select the IP camera from the list and click the button to add the camera (with the

same admin password of the DVR’s). Or you can click the One-touch Adding button to add

all cameras (with the same admin password) from the list.

Make sure the camera to add has already been actiavted by setting the admin password, and the

admin password of the camera is the same with the DVR’s.

Step 4 (For the encoders with multiple channels only) check the checkbox of Channel Port in the

pop-up window, as shown in the following figure, and click OK to add multiple channels.

Figure 2-35 Select Multiple Channels

 OPTION 2:

Digital Video Recorder User Manual

Step 1 On the IP Camera Management interface, click the Custom Adding button to pop up the

Add IP Camera (Custom) interface.

Figure 2-36 Custom Adding IP Camera Interface

Step 2 You can edit the IP address, protocol, management port, and other information of the IP

camera to be added.

If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the

IP Camera Management interface.

Step 3 Click Add to add the camera.

For the successfully added IP cameras, the Security status shows the security level of the

password of camera: strong password, weak password and risky password.

Figure 2-37 Successfully Added IP Cameras

Please refer to the specifications for the number of connectable IP cameras for different models.

Digital Video Recorder User Manual

Table 2-1 Explanation of the icons

Icon

Explanation

Icon

Explanation

Edit basic parameters of

the camera

Add the detected IP camera.

The camera is

disconnected; You can click

the icon to get the

exception information of

camera.

Delete the IP camera

Play the live video of the

connected camera.

Advanced settings of the

camera.

Upgrade the connected IP

camera.

Security

Shows the security status of

the camera to be

active/inactive or the

password strength

(strong/medium/weak/risky)

2.7.3 Editing the Connected IP Camera

Purpose

After the adding of the IP cameras, the basic information of the camera is listed on the interface,

and you can configure the basic settings of the IP cameras.

Step 1 Click the icon to edit the parameters. You can edit the IP address, protocol and other

parameters.

Figure 2-38 Edit IP Camera

Digital Video Recorder User Manual

Channel Port: If the connected device is an encoding device with multiple channels, you can

choose the channel to connect by selecting the channel port No. in the drop-down list.

Step 2 Click OK to save the settings and exit from the editing interface.

Step 3 Drag the horizontal scroll bar to the right side and click the icon to edit the advanced

parameters.

Figure 2-39 Network Configuration of the Camera

Step 4 You can edit the network information and the password of the camera.

Figure 2-40 Password Configuration of the Camera

Step 5 Click OK to save the settings and exit the interface.

2.8 Configuring the Signal Input Channel

Purpose

You should configure the analog and IP signal input types.

Digital Video Recorder User Manual

Step 1 Enter the Signal Input Status interface.

Menu > Camera > Signal Input Status

Step 2 Check the checkbox to select different signal input types: HD/CVBS and IP. If you select

HD/CVBS, four types of analog signal inputs including Turbo HD, AHD, HDCVI, and CVBS can

be connected randomly for the selected channel. If you select IP, IP camera can be

connected for the selected channel.

Figure 2-41 Configure Signal Input Type

Step 3 Click Apply to save the settings.

 Four kinds of analog signal inputs including Turbo HD (including 3 MP, 1080p and 720p

signal), AHD, HDCVI and CVBS can be connected. The analog signal inputs can be recognized

automatically and can be mixed randomly.

 When Turbo HD, AHD, or HDCVI input is connected, the information including the

resolution and frame rate (e.g., 720P25) will be overlaid on the bottom right corner of the

live view for 5 seconds. When CVBS input is connected, the information such as NTSC or

PAL will be overlaid on the bottom right corner of the live view for 5 seconds. When there

is no video signal for the channel, the connectable video signal type message will not be

displayed on the screen. When the unsupported signal input is connected, no video

message is displayed on the screen. You can refer to the specifications for the supported

resolution of the analog signal input types.

 You can view the max. IP camera accessible number in the Max. IP Camera Number text

field.

Digital Video Recorder User Manual

Chapter 3 Live View

3.1 Introduction of Live View

Live view shows you the video image getting from each camera in real time. The DVR will

automatically enter Live View mode when powered on. It is also at the very top of the menu

hierarchy, thus hitting the ESC many times (depending on which menu you’re on) will bring you to

the Live View mode.

Live View Icons

In the live view mode, there are icons at the right top of the screen for each channel, showing the

status of the record and alarm in the channel, so that you can know whether the channel is

recorded, or whether there are alarms occur as soon as possible.

Table 3-1 Description of Live View Icons

Icons

Description

Alarm (video loss, tampering, motion detection, or sensor alarm)

Record (manual record, schedule record, motion detection or

alarm triggered record)

Alarm & Record

Event/Exception (motion detection, sensor alarm or exception

information. For details, see Chapter 8.5 Handling Exceptions.)

3.2 Operations in Live View Mode

In live view mode, there are many functions provided. The functions are listed below.

 Single Screen: show only one screen on the monitor.

 Multi-screen: show multiple screens on the monitor simultaneously.

 Start Auto-switch: the screen is auto switched to the next one. And you must set the dwell

time for each screen on the configuration menu before enabling the auto-switch.

Menu>Configuration>Live View>Dwell Time.

Digital Video Recorder User Manual

 Start Recording: normal record and motion detection record are supported.

 Output Mode: select the output mode to Standard, Bright, Gentle or Vivid.

 Playback: play back the recorded videos for current day.

 Aux/Main Monitor: the DVR checks the connection of the output interfaces to define the

main and auxiliary output interfaces. When the aux output is enabled, the main output cannot

do any operation, and you can do some basic operation on the live view mode for the Aux

output.

There is no CVBS output. The VGA/HDMI output is the main output. The priority relationship is

shown below.

Table 3-2 Priorities of Priorities of Outputs

S.N

HDMI

VGA

Main output

√ or ×

VGA/HDMI

√ means the interface is in use, × means the interface is out of use or the connection is invalid. And

the HDMI, VGA and CVBS can be used at the same time.

3.2.1 Using the Mouse in Live View

You can refer to Table 3-4 for the description of mouse operation in live view mode.

Table 3-3 Mouse Operation in Live View

Name

Description

Enter the main menu of the system by right clicking the

mouse.

Single Screen

Switch to the single full screen by choosing channel number

from the drop-down list.

Multi-Screen

Adjust the screen layout by selecting from the drop-down list.

Screen

Switch to the previous screen.

Next Screen

Switch to the next screen.

Start/Stop

Auto-Switch

Enable/disable the auto-switch of the screens.

Digital Video Recorder User Manual

The dwell time of the live view configuration must be set before using

Start Auto-Switch.

Start

Recording

Start recording of all channels, Continuous Record and

Motion Detection Record are selectable from the drop-down

list.

Add IP

Camera

A shortcut to enter the IP camera management interface.(For

HDVR series only)

Playback

Enter the playback interface and start playing back the video

of the selected channel immediately.

PTZ Control

A shortcut to enter the PTZ control interface of the selected

camera.

Output

Mode

Output Mode is configurable with Standard, Bright, Gentle

and Vivid options.

Aux Monitor

Switch to the auxiliary output mode and the operation for the

main output is disabled.

If you enter Aux monitor mode and the Aux monitor is not connected,

the mouse operation is disabled. You need to switch back to the Main

output with the F1 button on front panel or VOIP/MON button on IR

remote control and then press the Enter button.

Figure 3-1 Right-click Menu

Digital Video Recorder User Manual

3.2.2 Switching Main/Aux Output

Step 1 Use the mouse wheel to double-click on the HDMI/VGA output screen, and the following

message box pops up.

Figure 3-2 Switch Main and Aux Output

Step 2 Use the mouse wheel to double-click on the screen again to switch to the aux output, or

click Cancel to cancel the operation.

Step 3 Select the Menu Output Mode to others from the right-click menu on the monitor.

Step 4 On the pop-up message box, click Yes to reboot the device to enable the selected menu

output as the main output.

You can select the Menu Output Mode under Menu>Configuration>General>More Settings to

Auto and HDMI/VGA and then reboot the device to switch the main output.

3.2.3 Quick Setting Toolbar in Live View Mode

On the screen of each channel, there is a quick setting toolbar which shows when you click the

screen.

Figure 3-3 Quick Setting Toolbar

You can refer to Table 3-5 for the description of Quick Setting Toolbar icons.

Digital Video Recorder User Manual

Table 3-4 Description of Quick Setting Toolbar Icons

Icons

Description

Icons

Description

Icons

Description

Enable/Disable

Manual Record

Instant

Playback

Mute/Audio

PTZ Control

Digital Zoom

Image

Settings

Close Live View

Face

Detection

Information

Instant Playback only shows the record in last five minutes. If no record is found, it means

there is no record during the last five minutes.

Digital Zoom can zoom in the selected area to the full screen. Click and draw to select the

area to zoom in, as shown in Figure 3-4.

Figure 3-4 Digital Zoom

Image Settings icon can be selected to enter the Image Settings menu. You can drag the mouse

or click to adjust the image parameters, including brightness, contrast, and saturation. Refer

to the Chapter 13.3 Configuring Video Parameters for details.

Digital Video Recorder User Manual

Figure 3-5 Image Settings

Face Detection can be enabled if you click the icon. The dialog pops up as shown in Figure 3-6.

Click Yes and the full-screen live view of the channel is enabled. You can click to exit from the

full-screen mode.

Figure 3-6 Enable Face Detection

You can configure face detection only when it is supported by the connected camera.

Move the mouse onto the Information icon to show the real-time stream information,

including the frame rate, bit rate, resolution and stream type.

Figure 3-7 Information

3.3 Adjusting Live View Settings

Purpose

Live View settings can be customized according to different needs. You can configure the output

interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for

each channel, etc.

Step 1 Enter the Live View Settings interface.

Menu> Configuration> Live View

Digital Video Recorder User Manual

Figure 3-8 Live View-General

The settings available in this menu include:

 Video Output Interface: Selects the output to configure the settings.

If CVBS output is supported, you can select Main CVBS and HDMI/VGA for video output

interface. If CVBS output is not supported, HDMI/VGA serves as the video output interface.

 Live View Mode: Selects the display mode to be used for Live View.

 Dwell Time: The time in seconds to dwell between switching of channels when enabling

auto-switch in Live View.

 Enable Audio Output: Enables/disables audio output for the selected camera in the live view

mode.

 Volume: Adjust the volume of the audio output.

 Event Output: Designates the output to show event video. If available, you can select a

different video output interface from the Video Output Interface when an event occurs.

 Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen.

Step 2 Set the camera order.

1) Click View tab and select the Video Output Interface from the drop-down list.

Figure 3-9 Live View-Camera Order

Digital Video Recorder User Manual

2) Click a window to select it, and then double-click a camera name in the camera list you

would like to display. Setting an ‘X’ means the window will not display any camera.

3) You can also click to start live view of all channels in order and click to stop live

view of all channels. Click or to go to the previous or next page.

4) Click the Apply button.

Chapter 4 PTZ Controls

4.1 Configuring PTZ Settings

Purpose

Follow the procedure to set the parameters for PTZ. You should configure the PTZ parameters

before controlling the PTZ camera.

Step 1 Enter the PTZ Settings interface.

Menu >Camera> PTZ

Figure 4-1 PTZ Settings

Step 2 Select the camera for PTZ setting in the Camera drop-down list.

Step 3 Click the PTZ Parameters button to set the PTZ parameters.

Digital Video Recorder User Manual

Figure 4-2 PTZ- General

Step 4 Select the parameters of the PTZ camera from the drop-down list.

 All the parameters should be exactly the same as the PTZ camera parameters.

 For the Coaxitron camera/dome connected, you can select the PTZ protocol to UTC

(Coaxitron). Make sure the protocol selected is supported by the connected camera/dome.

 The AHD and HDCVI cameras support coaxitron control.

 When the Coaxitron protocol is selected, all the other parameters like the baud rate, data

bit, stop bit, parity and flow control are not configurable.

Step 5 (Optional) Click Copy button to copy the settings to the other channels. Select the channels

you want to copy to and click OK to return to the PTZ Parameters Settings interface.

Figure 4-3 Copy to Other Channels

Step 6 Click OK to save the settings.

Digital Video Recorder User Manual

Step 7 (Optional) Check the checkbox of Enable Omnicast Control to enable the PTZ control of the

selected camera.

4.2 Setting PTZ Presets, Patrols and Patterns

Before you start

Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

4.2.1 Customizing Presets

Purpose

Follow the steps to set the Preset location which you want the PTZ camera to point to when an

event takes place.

Step 1 Enter the PTZ Settings interface.

Menu>Camera>PTZ

Figure 4-4 PTZ Settings

Step 2 Use the directional button to wheel the camera to the location where you want to set

preset; and the zoom and focus operations can be recorded in the preset as well.

Step 3 Enter the preset No. (1~255) in the preset text field, and click the Set button to link the

location to the preset.

Repeat the steps from 2 to 3 to save more presets.

You can click the Clear button to clear the location information of the preset, or click the

Clear All button to clear the location information of all the presets.

Digital Video Recorder User Manual

4.2.2 Calling Presets

Purpose

This feature enables the camera to point to a specified position such as a window when an event

takes place.

Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick

setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Choose Camera in the drop-down list.

Step 3 Click the General tab to show the general settings of the PTZ control.

Figure 4-5 PTZ Panel-General

Step 4 Click to enter the preset No. in the corresponding text field.

Step 5 Click the Call Preset button to call it.

When the Coaxitron camera/dome connected and the PTZ protocol is selected to UTC (Coaxitron),

you can call the preset 95 to enter the menu of the connected Coaxitron camera/dome. Use the

directional buttons on the PTZ control panel to operate the menu.

4.2.3 Customizing Patrols

Purpose

Patrols can be set to move the PTZ to different key points and have it stay there for a set duration

before moving on to the next key point. The key points are corresponding to the presets. The

presets can be set following the steps above in Customizing Presets.

Step 1 Enter the PTZ Settings interface.

Menu>Camera>PTZ

Digital Video Recorder User Manual

Figure 4-6 PTZ Settings

Step 2 Select patrol No. in the drop-down list of patrol.

Step 3 Click the Set button to add key points for the patrol.

Figure 4-7 Key point Configuration

Step 4 Configure key point parameters, such as the key point No., duration of staying for one key

point and speed of patrol. The key point is corresponding to the preset. The Key Point No.

determines the order at which the PTZ will follow while cycling through the patrol. The

Duration refers to the time span to stay at the corresponding key point. The Speed defines

the speed at which the PTZ will move from one key point to the next.

Step 5 Click the Add button to add the next key point to the patrol, or you can click the OK button

to save the key point to the patrol.

You can delete all the key points by clicking the Clear button for the selected patrol, or click

the Clear All button to delete all the key pints for all patrols.

4.2.4 Calling Patrols

Purpose

Calling a patrol makes the PTZ to move according the predefined patrol path.

Digital Video Recorder User Manual

Step 1 Click the button PTZ in the lower-right corner of the PTZ Settings interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick

setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Click the General tab to show the general settings of the PTZ control.

Figure 4-8 PTZ Panel - General

Step 3 Select a patrol in the drop-down list and click the Call Patrol button to call it.

Step 4 You can click the Stop Patrol button to stop calling it.

4.2.5 Customizing Patterns

Purpose

Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the

PTZ movement according to the predefined path.

Step 1 Enter the PTZ Settings interface.

Menu > Camera > PTZ

Digital Video Recorder User Manual

Figure 4-9 PTZ Settings

Step 2 Choose pattern number in the drop-down list.

Step 3 Click the Start button and click corresponding buttons in the control panel to move the PTZ

camera, and click the Stop button to stop it.

The movement of the PTZ is recorded as the pattern.

4.2.6 Calling Patterns

Purpose

Follow the procedure to move the PTZ camera according to the predefined patterns.

Step 1 Click the button PTZ in the lower-right corner of the PTZ Settings interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick

setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

Step 2 Click the General tab to show the general settings of the PTZ control.

Digital Video Recorder User Manual

Figure 4-10 PTZ Panel - General

Step 3 Click the Call Pattern button to call it.

Step 4 Click the Stop Pattern button to stop calling it.

4.2.7 Customizing Linear Scan Limit

Purpose

The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined

range.

This function is supported by some certain models.

Step 1 Enter the PTZ Settings interface.

Menu > Camera > PTZ

Digital Video Recorder User Manual

Figure 4-11 PTZ Settings

Step 2 Use the directional button to wheel the camera to the location where you want to set the

limit, and click the Left Limit or Right Limit button to link the location to the corresponding

limit.

The speed dome starts linear scan from the left limit to the right limit, and you must set the left

limit on the left side of the right limit, as well the angle from the left limit to the right limit should

be no more than 180º.

4.2.8 Calling Linear Scan

Purpose

Follow the procedure to call the linear scan in the predefined scan range.

Step 1 Click the button PTZ in the lower-right corner of the PTZ Settings interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick

setting bar to enter the PTZ setting menu in live view mode.

Step 2 Click the One-touch tab to show the one-touch function of the PTZ control.

Digital Video Recorder User Manual

Figure 4-12 PTZ Panel - One-touch

Step 3 Click Linear Scan button to start the linear scan and click the Linear Scan button again to

stop it.

You can click the Restore button to clear the defined left limit and right limit data and the

dome needs to reboot to make settings take effect.

4.2.9 One-touch Park

Purpose

For some certain model of the speed dome, it can be configured to start a predefined park action

(scan, preset, patrol and etc.) automatically after a period of inactivity (park time).

Step 1 Click the button PTZ in the lower-right corner of the PTZ Settings interface;

Or press the PTZ button on the front panel or click the PTZ Control icon in the quick

setting bar to enter the PTZ setting menu in live view mode.

Step 2 Click the One-touch tab to show the one-touch function of the PTZ control.

Figure 4-13 PTZ Panel - One-touch

Digital Video Recorder User Manual

Step 3 There are 3 one-touch park types selectable. Click the corresponding button to activate the

park action.

Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in

order after the park time. The undefined preset will be skipped.

Park (Patrol 1): The dome starts moving according to the predefined patrol 1 path after the

park time.

Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.

The park time can only be set through the speed dome configuration interface. The default value is

5s.

Step 4 Click the button again to inactivate it.

4.3 PTZ Control Panel

To enter the PTZ control panel, there are two ways supported.

OPTION 1:

In the PTZ Settings interface, click the PTZ button on the lower-right corner which is next to the

Back button.

OPTION 2:

In the Live View mode, you can press the PTZ Control button on the front panel or on the remote

control, or choose the PTZ Control icon in the quick setting bar, or select the PTZ Control

option in the right-click menu.

Click the Configuration button on the control panel, and you can enter the PTZ Settings interface.

In PTZ control mode, the PTZ panel will be displayed when a mouse is connected with the device. If

no mouse is connected, the icon appears in the lower-left corner of the window, indicating

that this camera is in PTZ control mode.

Digital Video Recorder User Manual

Figure 4-14 PTZ Control Panel

You can refer to Table 4-1 for the description of the PTZ panel icons.

Table 4-1 Description of the PTZ panel icons

Icon

Description

Icon

Description

Icon

Description

Direction

button and the

auto-cycle

button

Zoom+, Focus+,

Iris+

Zoom-, Focus-,

Iris-

The speed of

the PTZ

movement

Light on/off

Wiper on/off

3D-Zoom

Image

Centralization

Switch to the

PTZ control

interface

Switch to the

one-touch

control

interface

Switch to the

general settings

interface

Exit

Minimize

windows

Digital Video Recorder User Manual

Chapter 5 Recording Settings

5.1 Configuring Encoding Parameters

Before you start

Step 1 Make sure that the HDD has already been installed. If not, please install a HDD and initialize

it. (Menu>HDD>General)

Figure 5-1 HDD- General

Step 2 Click Advanced tab to check the storage mode of the HDD. (Menu>HDD>Advanced>Storage

Mode)

1) If the HDD mode is Quota, please set the maximum record capacity. For detailed

information, see Chapter 12.4 Configuring Quota Mode.

2) If the HDD mode is Group, you should set the HDD group. For detailed information, see

Chapter 5.8 Configuring HDD Group.

Figure 5-2 HDD- Advanced

Steps

Step 1 Enter the Record Parameters interface to configure the encoding parameters.

Menu>Record>Parameters

Digital Video Recorder User Manual

Figure 5-3 Record Parameters

Step 2 Set the parameters for recording.

1) Select the Record tab to configure.

2) Select a camera from the camera drop-down list.

3) View the Camera Resolution.

4) Configure the following parameters for the Main Stream (Continuous) and the Main

Stream (Event): Stream Type: Set the stream type to be Video or Video & Audio.

Resolution: Set recording resolution.

 Four kinds of analog signal inputs including Turbo HD (including 3 MP, 1080p and 720p

signal), AHD, HDCVI and CVBS can be connected. The analog signal inputs can be recognized

automatically and can be mixed randomly.

 If the configured encoding resolution conflicts with the resolution of the front-end camera,

the encoding parameters will adjust automatically to meet the front-end camera. E.g., if the

resolution of the front-end camera is 720p, then the encoding resolution of the main

stream will adjust to 720p automatically.

 The resolution of 960 × 1080 (1080P Lite) is avaiable when the 1080P Lite is enabled in the

Record>Advanced Settings interface (refer to Chapter 5.12 Configuring 1080P Lite).

 Please refer to the Appendix-Specifications for the supported resolutions of different

models.

Bitrate Type: Set the bitrate type to be Variable or Constant.

Video Quality: Set the video quality of recording, with 6 levels configurable.

Digital Video Recorder User Manual

The Stream Type, Resolution, Bitrate Type and Video Quality are not configurable for the Main

Stream (Event) of the IP Camera.

Frame Rate: Set the frame rate of recording.

Max. Bitrate Mode: Set the mode to General or Custom.

Max Bitrate (Kbps): Select or customize the maximum bit rate for recording.

Max. Bitrate Range Recommended: A recommended max. bit rate range is provided for

reference.

Max. Average Bitrate (Kbps): Set the max. average bit rate which refers to the average

amount of data transferred per unit of time.

Step 3 Check the checkbox of Enable H.264+ to enable this function. Enabling it helps to ensure

the high video quality with a lowered bitrate.

 After enabling the H.264+, the Bitrate Type, Video Quality, Max. Bitrate Mode, Max.

Bitrate(Kbps) and Max. Bitrate Range Recommend are not configurable.

 The H.264+ is not supported simultaneously with SVC.

 For the connnected IP camera, the H.264+ should be supported by the camera and added

to the DVR with the HIKVISION protocol.

 You should reboot the device to activate the new settings after enabling the H.264+.

Step 4 Click More Settings to configure more parameters.

Figure 5-4 More Settings of Record Parameters

Pre-record: The time you set to record before the scheduled time or event. For example,

when an alarm triggered the recording at 10:00, if you set the pre-record time as 5

seconds, the camera records it at 9:59:55.

Post-record: The time you set to record after the event or the scheduled time. For

example, when an alarm triggered the recording ends at 11:00, if you set the post-record

Digital Video Recorder User Manual

time as 5 seconds, it records till 11:00:05.

Expired Time: The time for keeping the record files in the HDDs, once exceeded, the files

will be deleted. The files will be saved permanently if the value is set as 0. The actual

keeping time for the files should be determined by the capacity of the HDDs.

Redundant Record: Enabling redundant record means you save the record in the

redundant HDD. See Chapter 5.8 Configuring Redundant Recording.

Record Audio: Enable this feature to record the sound and disable it to record the video

without sound.

Video Stream: Main stream, Sub-stream and Dual-stream are selectable for recording.

When you select sub-stream, you can record for a longer time with the same storage

space.

 The Redundant Record option is only available when the HDD mode is Group.

 Redundant HDD is required for the redundant record function. For detailed information, see

Chapter 12.3.2 Setting HDD Property.

 For network cameras, the parameters of Main Stream (Event) are not editable.

Step 5 Click Apply to save the settings.

Step 6 Optionally, you can click Copy to copy the settings to other analog channels if needed.

The analog signal inputs can be recognized automatically and mixed randomly. So you can copy the

same settings of the selected analog camera to any other analog channel.

Figure 5-5 Copy Camera Settings

Step 7 Set encoding parameters for sub-stream.

1) Select the Sub-Stream tab.

Digital Video Recorder User Manual

Figure 5-6 Sub-Stream Encoding

2) Select a camera in the camera drop-down list.

3) Configure the parameters.

4) Click Apply to save the settings.

5) (Optional) If the parameters can also be used to other cameras, click Copy to copy the

settings to other channels.

5.2 Configuring Recording Schedule

Purpose

Set the record schedule, and then the camera will automatically start/stop recording according to

the configured schedule.

Step 1 Enter the Record Schedule interface.

Menu > Record > Schedule

Figure 5-7 Record Schedule

Different recording types are marked in different color icons.

Digital Video Recorder User Manual

Continuous: scheduled recording.

Event: recording triggered by all event triggered alarm.

Motion: recording triggered by motion detection.

Alarm: recording triggered by alarm.

M/A: recording triggered by either motion detection or alarm.

M&A: recording triggered by motion detection and alarm.

Step 2 Choose the camera you want to configure in the Camera drop-down list.

Step 3 Check the checkbox of Enable Schedule.

Step 4 Configure the record schedule.

Edit the schedule

1) Click Edit.

2) In the message box, you can choose the day to which you want to set schedule.

3) To schedule an all-day recording, check the checkbox after the All Day item.

Figure 5-8 Edit Schedule- All Day

4) To arrange other schedule, leave the All Day checkbox blank and set the Start/End time.

Figure 5-9 Edit Schedule- Set Time Period

Digital Video Recorder User Manual

 Up to 8 periods can be configured for each day. And the time periods cannot be overlapped

with each other.

 To enable Event, Motion, Alarm, M | A (motion or alarm), and M & A (motion and alarm)

triggered recording, you must configure the motion detection settings, or alarm input

settings as well.

5) Repeat the above steps 1)-4) to schedule recording for other days in the week. If the

schedule can also be set to other days, click Copy.

Figure 5-10 Copy Schedule to Other Days

The Holiday option is available when you enable holiday schedule in Holiday settings. See Chapter

5.6 Configuring Holiday Recording.

6) Click OK to save setting and back to upper level menu.

Draw the schedule

1) Click on the color icon to select a record type in the event list on the right-side of the

interface.

Digital Video Recorder User Manual

Figure 5-11 Draw the Recording Schedule

2) Click and drag the mouse on the schedule.

3) Click on the other area except for the schedule table to finish and exit from the drawing.

You can repeat step 4 to set schedule for other channels. If the settings can also be used to

other channels, click Copy, and then choose the channel to which you want to copy to.

Step 5 Click Apply in the Record Schedule interface to save the settings.

5.3 Configuring Motion Detection Recording

Purpose

Follow the steps to set the motion detection parameters. In the live view mode, once a motion

detection event takes place, the DVR can analyze it and do many actions to handle it. Enabling

motion detection function can trigger certain channels to start recording, or trigger full screen

monitoring, audio warning, notifying the surveillance center, sending email and so on.

Step 1 Enter the Motion Detection interface.

Menu>Camera>Motion

Figure 5-12 Motion Detection

Digital Video Recorder User Manual

Step 2 Configure Motion Detection.

1) Select the Camera you want to configure.

2) Check the checkbox after Enable Motion Detection.

3) Drag and draw the area for motion detection by mouse.

If you want to set the motion detection for all the area shot by the camera, click Full

Screen.

To clear the motion detection area, click Clear.

Figure 5-13 Motion Detection- Mask

4) Click , and the message box for channel information pops up.

Figure 5-14 Motion Detection Settings

5) Select the channels which you want the motion detection event to trigger recording.

6) Click Apply to save the settings.

7) Click OK to back to the upper level menu.

8) Exit the Motion Detection menu.

Step 3 Configure the schedule.

Please refer to the step 4 of Chapter 5.2 Configuring Recording Schedule, while you may

choose Motion as the record type.

5.4 Configuring Alarm Triggered Recording

Purpose

Follow the procedure to configure alarm triggered recording.

Digital Video Recorder User Manual

Step 1 Enter the Alarm Setting interface.

Menu > Configuration > Alarm

Figure 5-15 Alarm Settings

Step 2 Click the Alarm Input tab.

Figure 5-16 Alarm Settings- Alarm Input

1) Select Alarm Input number and configure alarm parameters.

2) Choose N.O (normally open) or N.C (normally closed) for alarm type.

3) Check the checkbox of Setting.

4) Click the button.

Figure 5-17 Alarm Handling

5) Choose the alarm triggered recording channel.

6) Check the checkbox to select channel.

Digital Video Recorder User Manual

7) Click Apply to save settings.

8) Click OK to back to the upper level menu.

Repeat the steps from 1) to 8) to configure other alarm input parameters.

If the setting can also be applied to other alarm inputs, click Copy and choose the alarm input

number.

Figure 5-18 Copy Alarm Input

Step 3 Configure the schedule.

Please refer to the step 4 of Chapter 5.2 Configuring Recording Schedule, while you may

choose Alarm as the record type.

5.5 Configuring Manual Recording

Purpose

Follow the steps to set parameters for the manual recording. Using manual recording, you need to

manually cancel the record. The manual recording is prior to the scheduled recording.

Step 1 Enter the Manual Record interface.

Menu > Manual

Figure 5-19 Manual Record

Step 2 Enable manual record.

Digital Video Recorder User Manual

Click the status icon before camera number to change it to .

Or click the status icon of Analog to enable manual record of all channels.

Step 3 Disable manual record.

Click the status icon to change it to .

Or click the status icon of Analog to disable manual record of all channels.

After rebooting all the manual records enabled are canceled.

5.6 Configuring Holiday Recording

Purpose

Follow the steps to configure the record schedule on holiday for that year. You may want to have

different plan for recording on holiday.

Step 1 Enter the Record setting interface.

Menu > Record

Step 2 Choose Holiday on the left bar.

Figure 5-20 Holiday Settings

Step 3 Enable Edit Holiday schedule.

1) Click to enter the Edit interface.

Digital Video Recorder User Manual

Figure 5-21 Edit Holiday Settings

2) Check the checkbox of Enable.

3) Select Mode from the drop-down list.

There are three different modes for the date format to configure holiday schedule. By

Month, By Week, and By Date are selectable.

4) Set the start and end date.

5) Click Apply to save settings.

6) Click OK to exit the Edit interface.

Step 4 Configure the record schedule.

Please refer to the Chapter 5.2 Configuring Recording Schedule, while you may choose

Holiday in the Schedule drop-down list, or you can draw the schedule on the timeline of

Holiday.

Figure 5-22 Edit Schedule- Holiday

Digital Video Recorder User Manual

 Up to 8 periods can be configured for each day. And the time periods cannot be overlapped

each other.

 In the time table of the channel, both holiday schedule and normal day schedule are

displayed.

 Repeat the above step 4 to set Holiday schedule for other channels. If the holiday schedule

can also be used to other channels, click Copy and choose the channel you want to apply

the settings.

5.7 Configuring Redundant Recording

Purpose

Enabling redundant recording, which means saving the record files not only in the R/W HDD but

also in the redundant HDD, will effectively enhance the data safety and reliability.

Before you start

You must set the Storage mode in the HDD advanced settings to Group before you set the HDD

property to Redundant. For detailed information, please refer to Chapter 12.3 Managing HDD

Group. There should be at least another HDD which is in Read/Write status.

Step 1 Enter HDD Information interface.

Menu> HDD

Figure 5-23 HDD General

Step 2 Select the HDD and click to enter the Local HDD Settings interface.

1) Set the HDD property to Redundant.

Figure 5-24 HDD General-Editing

Digital Video Recorder User Manual

2) Click Apply to save the settings.

3) Click OK to back to the upper level menu.

Step 3 Enter the Record setting interface.

Menu> Record> Parameters

1) Select the Record tab.

2) Select Camera you want to configure.

3) Click More Settings button.

Figure 5-25 More Settings

4) Check the checkbox of Redundant Record.

5) Click OK to save the settings.

6) If the encoding parameters can also be used to other channels, click Copy and choose the

channel you want to apply the settings.

5.8 Configuring HDD Group

Purpose

You can group the HDDs and save the record files in certain HDD group.

Step 1 Enter HDD setting interface.

Menu>HDD>Advanced

Step 2 Select Storage Mode tab.

Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed

information, please refer to Chapter 12.3 Managing HDD Group.

Step 3 Select General in the left bar.

Click to enter editing interface.

Digital Video Recorder User Manual

Step 4 Configuring HDD group.

1) Choose a group number for the HDD group.

2) Click Apply to save your settings.

3) Click OK to back to the upper level menu.

Step 5 Repeat the above steps to configure more HDD groups.

Step 6 Choose the Channels which you want to save the record files in the HDD group.

1) Enter Storage Mode interface.

Menu>HDD>Advanced> Storage Mode

Figure 5-26 HDD Advanced

2) Choose Group number in the drop-down list of Record on HDD Group

3) Check the channels you want to save in this group.

4) Click Apply to save settings.

After you have configured the HDD groups, you can configure the recording settings following the

procedure provided in Chapter 5.2-5.7.

5.9 Files Protection

Purpose

You can lock the recorded files or set the HDD property to Read-only to protect the record files

from being overwritten.

Protect file by locking the record files

Step 1 Enter Export Settings interface.

Menu> Export

Digital Video Recorder User Manual

Figure 5-27 Export

Step 2 Select the channels you want to investigate by checking the checkbox to .

Step 3 Configure the record mode, record type, file type, start time and end time.

Step 4 Click Search to show the results.

Figure 5-28 Export-Search Result

Step 5 Protect the record files.

1) Find the record files you want to protect, and then click the icon which will turn to ,

indicating that the file is locked.

The record files of which the recording is still not completed cannot be locked.

2) Click to change it to to unlock the file and the file is not protected.

Protect file by setting HDD property to Read-only

Before you start

Digital Video Recorder User Manual

To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter 12.3

Managing HDD Group.

Step 1 Enter HDD setting interface.

Menu> HDD

Figure 5-29 HDD General

Step 2 Click to edit the HDD you want to protect.

Figure 5-30 HDD General- Editing

Step 3 Set the HDD to Read-only.

Step 4 Click OK to save settings and back to the upper level menu.

 You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change

the property to R/W.

 If there is only one HDD and is set to Read-only, the DVR cannot record any files. Only live

view mode is available.

 If you set the HDD to Read-only when the DVR is saving files in it, then the file will be saved

in next R/W HDD. If there is only one HDD, the recording will be stopped.

5.10 One-Key Enabling and Disabling H.264+ for Analog

Cameras

Purpose

You can one-key enable or disable H.264+ for the analog cameras.

Task 1: One-Key Enabling H.264+ for All Analog Cameras

Digital Video Recorder User Manual

Step 1 Enter the Record menu

Menu > Record

Step 2 Click Advanced to enter the Advanced Settings interface.

Figure 5-31 Advanced Settings

Step 3 Click Enable to enable H.264+ for all the analog cameras and the following attention box

pops up.

Figure 5-32 Attention Box

Step 4 Click Yes to enable the function and reboot the device to have new settings taken effect.

If H.264+ is already enabled for all the analog cameras, when you click Enable button, the following

attention box pops up to remind you that H.264+ is already enabled for all analog cameras.

Figure 5-33 Attention Box

Task 2: One-Key Disabling H.264+ for All Analog Cameras

Step 1 Enter the Record menu

Menu > Record

Step 2 Click Advanced to enter the advanced interface.

Figure 5-34 Advanced Settings

Step 3 Click Disable to disable H.264+ for all the analog cameras and the following attention box

pops up.

Digital Video Recorder User Manual

Figure 5-35 Attention Box

Step 4 Click Yes to enable the function and reboot the device to have new settings taken effect.

If H.264+ is already disabled for all the analog cameras, when you click Disable button, the

following attention box pops up to remind you that H.264+ is already disabled for all analog

cameras.

Figure 5-36 Attention Box

5.11 Configuring 1080P Lite

Purpose

When 1080p lite mode is enabled, the encoding resolution at 1080p lite (real-time) is supported. If

not, up to 1080p (non-real-time) is supported.

You can enable 1080p lite mode in two ways.

Task 1: Enabling 1080P Lite Mode in Live View

Step 1 In live view mode, connect 1080p signal to the DVR.

Then the interface as shown below will pop up to remind you to enable 1080p lite mode.

Figure 5-37 Attention

Step 2 Click Yes to reboot the device and enable 1080p lite mode.

Or click No to cancel it.

Digital Video Recorder User Manual

 The Attention interface will only pop up in live view mode. If you enter the main menu, it

will not pop up. If you exit from the main menu and the device detects the signal, it will pop

up.

 When the 1080p signal is connected to multiple channels and the interface already pops up

for one channel, the interface will not pop up for other channels.

 If you click No, the interface will not pop up again if you do not disconnect it. If you

disconnect it and connect it again, the interface will pop up.

 The interface will not disappear if you do not operate.

Task 2: Enabling 1080P Lite Mode in Advanced Settings

Step 1 Enter the Record menu

Menu > Record

Step 2 Click Advanced to enter the advanced interface.

Figure 5-38 Advanced Interface

Step 3 Check the checkbox of 1080P Lite Mode.

Step 4 Click Apply and the attention box pops up as below.

Figure 5-39 Attention

Step 5 Click Yes to reboot the device and enable 1080p lite mode.

Task 3: Disabling the 1080P Lite Mode

Step 1 On the Advanced Settings interface, uncheck the checkbox of 1080P Lite Mode.

Step 2 Click Apply and the attention box pops up as below.

Figure 5-40 Attention

Digital Video Recorder User Manual

Step 3 Click Yes on the pop-up interface to reboot the device and disable 1080p lite mode.

Digital Video Recorder User Manual

Chapter 6 Playback

6.1 Playing Back Record Files

6.1.1 Instant Playback

Purpose

Play back the recorded video files of a specific channel in the live view mode. Channel switch is

supported.

Instant playback by channel

Choose a channel in live view mode and click the button in the quick setting toolbar.

In the instant playback mode, only record files recorded during the last five minutes on this

channel will be played back.

Figure 6-1 Instant Playback Interface

6.1.2 Playing Back by Normal Search

Playback by Channel

Enter the Playback interface.

Right click a channel in live view mode and select Playback from the menu, as shown in the

following figure:

Digital Video Recorder User Manual

Figure 6-2 Right-click Menu under Live View

Playback by Time

Purpose

Play back video files recorded in specified time duration. Multi-channel simultaneous playback and

channel switch are supported.

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Check the checkbox of channel(s) in the channel list and then double-click to select a date

on the calendar.

Figure 6-3 Playback Calendar

Digital Video Recorder User Manual

If there are record files for that camera in that day, in the calendar, the icon for that day is

displayed as . Otherwise it is displayed as .

Playback Interface

You can select the main stream or sub stream from the drop-down list for playback.

You can also use the toolbar in the bottom part of Playback interface to control playing progress,

as shown in the following figure.

Figure 6-4 Playback Interface

Select the channel(s) if you want to switch playback to another channel or execute simultaneous

playback of multiple channels.

Figure 6-5 Toolbar of Playback

Table 6-1 Detailed Explanation of Playback Toolbar

Button

Operation

Button

Operation

Button

Operation

Audio

on/Mute

Start/Stop

clipping

Lock File

Add default

tag

Add

customized tag

File

management

for video clips,

Digital Video Recorder User Manual

Button

Operation

Button

Operation

Button

Operation

locked files and

tags

Reverse

play/Pause

Stop

Digital Zoom

30s forward

30s reverse

Pause/Play

Fast forward

Previous day

Slow forward

Full Screen

Exit

Next day

Save the clips

Process bar

Scaling

up/down the

time line

 The indicates the start time and end time of the record

files.

 represents normal recording (manual or schedule); represents event recording

(motion, alarm, motion | alarm, motion & alarm).

 Playback progress bar: use the mouse to click any point of the progress bar to locate special

frames.

6.1.3 Playing Back by Event Search

Purpose

Play back record files on one or several channels searched out by restricting event type (motion

detection, or alarm input). Channel switch is supported.

Step 1 Enter the Playback interface.

Menu>Playback

Step 2 Click and select to enter the Event Playback interface.

Step 3 Select Alarm Input, Motion, as the event type, and specify the start time and end time for

search.

Digital Video Recorder User Manual

Figure 6-6 Video Search by Motion Detection

Step 4 Click Search, and the record files matching the search conditions will be displayed on a list.

Step 5 Select and click button to play back the record files.

You can click Back button to return to the search interface.

If there is only one channel triggered, clicking button takes you to Full-screen Playback

interface of this channel.

If several channels are triggered, clicking button takes you to the Synchronous

Playback interface. Check checkbox to select one channel for playback or select

multiple channels for synchronous playback.

The maximum number of channels for synchronous playback supported varies to different models.

Figure 6-7 Select Channels for Synchronous Playback

Step 6 On the Event Playback interface, you can select the main stream or sub-stream from the

drop-down list for playback.

Digital Video Recorder User Manual

The toolbar in the bottom part of Playback interface can be used to control playing process.

Figure 6-8 Interface of Playback by Event

Pre-play and post-play can be configured for the playback of event triggered record files.

Pre-play: The time you set to play back before the event. For example, when an alarm triggered

the recording at 10:00, if you set the pre-play time as 5 seconds, the video plays back from 9:59:55.

Post-play: The time you set to play back after the event. For example, when an alarm triggered the

recording ends at 11:00, if you set the post-play time as 5 seconds, the video plays back till

11:00:05.

Step 7 You can click or button to select the previous or next event. Please refer to Table

6-1 for the description of buttons on the toolbar.

6.1.4 Playing Back by Tag

Purpose

Video tag allows you to record related information like people and location of a certain time point

during playback. You are also allowed to use video tag(s) to search for record files and position

time point.

Before playing back by tag

Step 1 Enter Playback interface.

Menu>Playback

Digital Video Recorder User Manual

Step 2 Search and play back the record file(s). Refer to Chapter 6.1.2 Playing Back by Normal

Search for the detailed information about searching and playback of the record files.

Figure 6-9 Interface of Playback by Time

Click button to add default tag.

Click button to add customized tag and input tag name.

Figure 6-10 Add Tag

Max. 64 tags can be added to a single video file.

Step 3 Tag management.

Click button to check, edit and delete tag(s).

Digital Video Recorder User Manual

Figure 6-11 Tag Management Interface

Steps

Step 1 Select Tag from the drop-down list in the Playback interface.

Step 2 Choose channels, edit start time and end time, and then click Search to enter Search Result

interface.

You can enter keyword in the textbox to search the tag on your command.

Figure 6-12 Video Search by Tag

Step 3 Click button to play back the file.

You can click the Back button to return to the search interface.

Digital Video Recorder User Manual

 Pre-play and post-play can be configured.

 You can click or button to select the previous or next tag. Please refer to Table 6-1

for the description of buttons on the toolbar.

6.1.5 Playing Back by Smart Search

Purpose

The smart playback function provides an easy way to get through the less effective information.

When you select the smart playback mode, the system will analyze the video containing the

motion or VCA information, mark it with green color and play it in the normal speed while the

video without motion will be played in the 16-time speed. The smart playback rules and areas are

configurable.

Before you start

To get the smart search result, the corresponding event type must be enabled and configured on

the IP camera. Here we take the intrusion detection as an example.

Step 1 Log in the IP camera by the web browser, and enable the intrusion detection by checking

the checkbox of it. You may enter the motion detection configuration interface by

Configuration > Advanced Configuration > Events > Intrusion Detection.

Figure 6-13 Setting Intrusion Detection on IP Camera

Step 2 Configure the required parameters of intrusion detection, including area, arming schedule

and linkage methods. Refer to the user manual of smart IP camera for detailed instructions.

Steps

Step 1 Enter the Playback interface.

Menu>Playback

Step 2 Select the Smart in the drop-down list on the top-left side.

Step 3 Select a camera in the camera list.

Digital Video Recorder User Manual

Figure 6-14 Smart Playback Interface

Step 4 Select a date in the calendar and click the button to play.

Refer to Table 6-2 for the descriptions of the buttons on the Smart Playback Toolbar.

Table 6-2 Detailed Explanation of Smart Playback Toolbar

Button

Operation

Button

Operation

Button

Operation

Draw line for

the line

crossing

detection

Draw

quadrilateral

for the

intrusion

detection

Draw

rectangle for

the intrusion

detection

Set full

screen for

motion

detection

Clear all

Start/Stop

clipping

File

management

for video

clips

Stop playing

Pause playing

/Play

Smart

settings

matched video

files

Filter video

files by

setting the

target

Digital Video Recorder User Manual

characters

Step 5 Set the rules and areas for smart search of VCA event or motion event.

 Line Crossing Detection

Select the button , and click on the image to specify the start point and end point of the

line.

 Intrusion Detection

Click the button, and specify 4 points to set a quadrilateral region for intrusion detection.

Only one region can be set.

 Motion Detection

Click the button and then click and draw the mouse to set the detection area manually.

You can also click the button to set the full screen as the detection area.

Step 6 Click to configure the smart settings.

Figure 6-15 Smart Settings

Skip the Non-Related Video: The non-related video will not be played if this function is

enabled.

Play Non-Related Video at: Set the speed to play the non-related video. Max. 8/4/2/1 are

selectable.

Play Related Video at: Set the speed to play the related video. Max. 8/4/2/1 are selectable.

Pre-play and post-play is not available for the motion event type.

Step 7 Click to search and play the matched video files.

Step 8 (Optional) You can click to filter the searched video files by setting the target

characters, including the gender and age of the human and whether he/she wears glasses.

Digital Video Recorder User Manual

Figure 6-16 Set Result Filter

The Result Filter function is supported by the IP camera only.

6.1.6 Playing Back by System Logs

Purpose

Play back record file(s) associated with channels after searching system logs.

Step 1 Enter Log Information interface.

Menu>Maintenance>Log Information

Figure 6-17 System Log Search Interface

Step 2 Click Log Search tab to enter System Log Search interface.

Set search time and type and click Search button.

Digital Video Recorder User Manual

Figure 6-18 Result of System Log Search

Step 3 Choose a log with record file and click button to enter Playback interface.

If there is no record file at the time point of the log, the message box “No result found” will pop

up.

Step 4 Playback management.

The toolbar in the bottom part of Playback interface can be used to control playing process.

Figure 6-19 Interface of Playback by Log

6.1.7 Playing Back by Sub-Periods

Purpose

The video files can be played in multiple sub-periods simultaneously on the screens.

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Select Sub-periods from the drop-down list in the upper-left corner of the page to enter

the Sub-periods Playback interface.

Digital Video Recorder User Manual

Step 3 Select a date and start playing the video file.

Step 4 Select the Split-screen Number from the drop-down list. Up to 16 screens are configurable.

Figure 6-20 Interface of Sub-periods Playback

According to the defined number of split-screens, the video files on the selected date can be

divided into average segments for playback. E.g., if there are video files existing between 16:00 and

22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each

screen simultaneously.

6.1.8 Playing Back External File

Purpose

Perform the following steps to look up and play back files in the external devices.

Step 1 Enter the Playback interface.

Menu>Playback

Step 2 Select the External File in the drop-down list on the top-left side.

The files are listed in the right-side list.

You can click the button to refresh the file list.

Step 3 Select and click the button to play back it.

Digital Video Recorder User Manual

Figure 6-21 Interface of External File Playback

6.2 Auxiliary Functions of Playback

6.2.1 Playing Back Frame by Frame

Purpose

Play video files frame by frame, in order to check image details of the video when abnormal events

happen.

Step 1 Go to Playback interface and click button until the speed changes to Single frame.

Step 2 One click on the playback screen represents playback or adverse playback of one frame.

You can use button in toolbar to stop the playing.

6.2.2 Digital Zoom

Step 1 Click the button on the playback control bar to enter Digital Zoom interface.

Step 2 Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16

times.

Digital Video Recorder User Manual

100

Figure 6-22 Draw Area for Digital Zoom

Step 3 Right-click the image to exit the digital zoom interface.

6.2.3 Reverse Playback of Multi-Channel

Purpose

You can play back record files of multi-channel reversely. Up to 16-ch simultaneous reverse

playback is supported.

Step 1 Enter Playback interface.

Menu>Playback

Step 2 Check more than one checkboxes to select multiple channels and click to select a date on

the calendar.

Digital Video Recorder User Manual

101

Figure 6-23 4-ch Synchronous Playback Interface

Step 3 Click to play back the record files reversely.

Digital Video Recorder User Manual

102

Chapter 7 Backup

7.1 Backing up Record Files

Before you start

Please insert the backup device(s) into the device.

7.1.1 Backing up by Normal Video Search

Purpose

The record files can be backed up to various devices, such as USB devices (USB flash drives, USB

HDDs, USB writer), SATA writer and e-SATA HDD.

Backup using USB flash drives and USB HDDs

Step 1 Enter Export interface.

Menu>Export>Normal/Picture

Step 2 Select the cameras to search.

Step 3 Set search condition and click Search button to enter the search result interface.

Figure 7-1 Normal Video Search for Backup

Step 4 The matched video files are displayed in Chart or List display mode.

Click to play the record file if you want to check it.

Check the checkbox before the video files you want to back up.

Digital Video Recorder User Manual

103

The size of the currently selected files is displayed in the lower-left corner of the window.

Figure 7-2 Result of Normal Video Search for Backup

Step 5 Select video files from the Chart or List to export, and click the button Export to enter the

Export interface.

You can also click Export All to select all the video files for backup and enter the Export

interface.

Figure 7-3 Export by Normal Video Search with USB Flash Disk

Step 6 Select the backup device from the drop-down list and you can also select the file format to

filter the files existing in the backup device.

Step 7 Select the saving type.

Step 8 Click the Export button on the Export interface to start the backup process.

Digital Video Recorder User Manual

104

1) On the pop-up message box, click the radio button to export the video files, log or the

player to the backup device.

2) Click OK to confirm it.

Figure 7-4 Backup

Step 9 A prompt message will pop up after the backup process is complete. Click OK to confirm it.

Figure 7-5 Export Finished

The backup of pictures using USB writer or SATA writer has the same operating instructions. Please

refer to steps described above.

7.1.2 Backing up by Event Search

Purpose

Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), or

SATA writer. Quick Backup and Normal Backup are supported.

Step 1 Enter Export interface.

Menu > Export > Event

Step 2 Select the cameras to search.

Step 3 Select the event type to alarm input, or motion.

Digital Video Recorder User Manual

105

Figure 7-6 Event Search for Backup

Step 4 Set search condition and click Search button to enter the search result interface. The

matched video files are displayed in Chart or List display mode.

Step 5 Select video files from the Chart or List interface to export.

Figure 7-7 Result of Event Search

Step 6 Export the video files. Please refer to step5 of Chapter 7.1.1 Backing up by Normal Video

Search for details.

7.1.3 Backing up Video Clips

Purpose

You may also select video clips in playback mode to export directly during Playback, using USB

devices (USB flash drives, USB HDDs, USB writer), or SATA writer.

Step 1 Enter Playback interface.

Digital Video Recorder User Manual

106

Step 2 During playback, use buttons or in the playback toolbar to start or stop clipping

record file(s).

Step 3 Click to enter the file management interface.

Figure 7-8 Video Clips Export Interface

Step 4 Export the video clips in playback. Please refer to step5 of Chapter 7.1.1 Backing up by

Normal Video Search for details.

7.2 Managing Backup Devices

Management of USB flash drives and USB HDDs

Step 1 Enter the Export interface.

Figure 7-9 Storage Device Management

Step 2 Backup device management.

Click New Folder button if you want to create a new folder in the backup device.

Digital Video Recorder User Manual

107

Select a record file or folder in the backup device and click button if you want to delete

it.

Click Erase button if you want to erase the files from a re-writable CD/DVD.

Click Format button to format the backup device.

If the inserted storage device is not recognized:

 Click the Refresh button.

 Reconnect device.

 Check for compatibility from vendor.

Digital Video Recorder User Manual

108

Chapter 8 Alarm Settings

8.1 Setting Motion Detection

Step 1 Enter Motion Detection interface of Camera Management and select a camera you want to

set motion detection.

Menu> Camera> Motion

Figure 8-1 Motion Detection Setup Interface

Step 2 Set detection area and sensitivity.

Check checkbox to enable motion detection. Use the mouse to draw detection area(s)

or click Full Screen to set the detection area to be the full screen and drag the sensitivity

bar to set sensitivity.

Click to set alarm response actions.

Figure 8-2 Set Detection Area and Sensitivity

Digital Video Recorder User Manual

109

Step 3 Click Trigger Channel tab and select one or more channels which will start to record or

become full-screen monitoring when motion alarm is triggered.

Figure 8-3 Set Trigger Camera of Motion Detection

Step 4 Set arming schedule of the channel.

Select Arming Schedule tab to set the channel’s arming schedule.

Choose one day of a week and up to eight time periods can be set within each day. Or you

can click the Copy button to copy the time period settings to other day(s).

Time periods shall not be repeated or overlapped.

Figure 8-4 Set Arming Schedule of Motion Detection

Step 5 Click Linkage Action tab to set up alarm response actions of motion alarm (please refer to

Chapter 8.6 Setting Alarm Response Actions).

Repeat the above steps to set up arming schedule of other days of a week.

Click the OK button to complete the motion detection settings of the channel.

Step 6 If you want to set motion detection for another channel, repeat the above steps or just

copy the above settings to it.

You are not allowed to copy the “Trigger Channel” action.

Digital Video Recorder User Manual

110

8.2 Setting Sensor Alarms

Purpose

Set up handling method of an external sensor alarm.

Step 1 Enter Alarm Settings of System Configuration and select an alarm input.

Menu> Configuration> Alarm

Select Alarm Input tab to enter Alarm Input Settings interface.

Figure 8-5 Alarm Status Interface of System Configuration

Step 2 Set the handling method of the selected alarm input.

Check the Enable checkbox and click button to set its alarm response actions.

Figure 8-6 Alarm Input Settings Interface

Step 3 Select Trigger Channel tab and select one or more channels which will start to record or

become full-screen monitoring when an external alarm input is triggered.

Step 4 Select Arming Schedule tab to set the channel’s arming schedule.

Choose one day of a week and max. eight time periods can be set within each day.

Digital Video Recorder User Manual

111

Time periods shall not be repeated or overlapped.

Figure 8-7 Set Arming Schedule of Alarm Input

Step 5 Select Linkage Action tab to set up alarm response actions of the alarm input (please refer

to Chapter 8.6 Setting Alarm Response Actions).

Repeat the above steps to set up arming schedule of other days of a week. You can also use

Copy button to copy an arming schedule to other days.

Step 6 If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input.

Set PTZ linking parameters and click the OK button to complete the settings of the alarm

input.

Please check whether the PTZ or speed dome supports PTZ linkage.

One alarm input can trigger presets, patrol or pattern of more than one channel. But presets,

patrols and patterns are exclusive.

Digital Video Recorder User Manual

112

Figure 8-8 Set PTZ Linking of Alarm Input

Step 7 If you want to set handling action of another alarm input, repeat the above steps or just

copy the above settings to it.

Figure 8-9 Copy Settings of Alarm Input

8.3 Detecting Video Loss

Purpose

Detect video loss of a channel and take alarm response action(s).

Step 1 Enter Video Loss interface of Camera Management and select a channel you want to

detect.

Menu> Camera> Video Loss

Digital Video Recorder User Manual

113

Figure 8-10 Video Loss Setup Interface

Step 2 Set up handling method of video loss.

Check the checkbox of Enable Video Loss Alarm.

Click button to set up handling method of video loss.

Step 3 Set arming schedule of the channel.

Select Arming Schedule tab to set the channel’s arming schedule.

Choose one day of a week and up to eight time periods can be set within each day. Or you

can click the Copy button to copy the time period settings to other day(s).

Time periods shall not be repeated or overlapped.

Figure 8-11 Set Arming Schedule of Video Loss

Repeat the above steps to set arming schedule of other days of a week. You can also use

Copy button to copy an arming schedule to other days.

Step 4 Select Linkage Action tab to set up alarm response action of video loss (please refer to

Chapter 8.6 Setting Alarm Response Actions).

Digital Video Recorder User Manual

114

Step 5 Click the OK button to complete the video loss settings of the channel.

Repeat the above steps to finish settings of other channels, or click the Copy button copy

the above settings to them.

8.4 Detecting Video Tampering

Purpose

Trigger alarm when the lens is covered and take alarm response action(s).

Step 1 Enter Video Tampering interface of Camera Management and select a channel you want to

detect video tampering.

Menu> Camera> Video Tampering Detection

Figure 8-12 Video Tampering Interface

Step 2 Check the checkbox of Enable Video Tampering Detection.

Step 3 Drag the sensitivity bar and choose a proper sensitivity level.

Step 4 Click to set handling method of video tampering. Set arming schedule and alarm

response actions of the channel.

1) Click Arming Schedule tab to set the arming schedule of response action.

2) Choose one day of a week and up to eight time periods can be set within each day.

Time periods shall not be repeated or overlapped.

Digital Video Recorder User Manual

115

Figure 8-13 Set Arming Schedule of Video Tampering

3) Select Linkage Action tab to set alarm response actions of video tampering alarm (please

refer to Chapter 8.6 Setting Alarm Response Actions).

Repeat the above steps to set arming schedule of other days of a week. You can also use

Copy button to copy an arming schedule to other days.

4) Click the OK button to complete the video tampering settings of the channel.

Repeat the above steps to finish settings of other channels, or click the Copy button copy

the above settings to them.

Step 5 Click the Apply button to save and activate the settings.

8.5 Handling Exceptions

Purpose

Exception settings refer to the handling method of various exceptions, e.g.

 HDD Full: The HDD is full.

 HDD Error: Writing HDD error, unformatted HDD, etc.

 Network Disconnected: Disconnected network cable.

 IP Conflicted: Duplicated IP address.

 Illegal Login: Incorrect user ID or password.

 Input/Recording Resolution Mismatch: The input resolution is smaller than the recording

resolution.

 Record Exception: No space for saving recorded files.

Step 1 Enter Exceptions interface and handle various exceptions.

Menu> Configuration> Exceptions

Digital Video Recorder User Manual

116

Figure 8-14 Exception Settings Interface

Step 2 Check the checkbox of Enable Event Hint to display the (Event/Exception icon) when

an exceptional event occurs. And click the icon to select the detailed event hint for

display.

Figure 8-15 Event Hint Settings

Click the icon appears in the live view interface, and you can view the detailed information of

the exceptional event. Click the button Set, and then you can select the detailed event hint for

display.

Digital Video Recorder User Manual

117

Figure 8-16 Detailed Event

Step 3 Set the alarm linkage actions. For details, see Chapter 8.6 Setting Alarm Response Actions.

Step 4 Click Apply to save the settings.

8.6 Setting Alarm Response Actions

Purpose

Alarm response actions will be activated when an alarm or exception occurs, including Full Screen

Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Send Email and Trigger Alarm

Output.

Full Screen Monitoring

When an alarm is triggered, the local monitor (HDMI, VGA or CVBS monitor) displays in full screen

the video image from the alarming channel configured for full screen monitoring.

If alarms are triggered simultaneously in several channels, their full-screen images will be switched

at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to

Menu > Configuration > Live View.

Auto-switch will terminate once the alarm stops and you will be taken back to the Live View

interface.

Audible Warning

Trigger an audible beep when an alarm is detected.

Notify Surveillance Center

Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host

refers to the PC installed with Remote Client.

Digital Video Recorder User Manual

118

The alarm signal will be transmitted automatically at detection mode when remote alarm host is

configured. Please refer to Chapter 11.2.6 Configuring More Settings for details of alarm host

configuration.

Send Email

Send an email with alarm information to a user or users when an alarm is detected.

Please refer to Chapter 11.2.8 Configuring Email for details of Email configuration.

Trigger Alarm Output

Trigger an alarm output when an alarm is triggered.

Step 1 Enter Alarm Output interface.

Menu> Configuration> Alarm> Alarm Output

Select an alarm output and set alarm name and dwell time.

Figure 8-17 Alarm Output Settings Interface

If Manually Clear is selected in the drop-down list of Dwell Time, you can clear it only by going to

Menu> Manual> Alarm.

Step 2 Click button to set the arming schedule of alarm output.

Choose one day of a week and up to 8 time periods can be set within each day.

Time periods shall not be repeated or overlapped.

Digital Video Recorder User Manual

119

Figure 8-18 Set Arming Schedule of Alarm Output

Step 3 Repeat the above steps to set arming schedule of other days of a week. You can also click

Copy button to copy an arming schedule to other days.

Click the OK button to complete the arming schedule setting of alarm output.

Step 4 Click the Apply button to save the settings.

Digital Video Recorder User Manual

120

Chapter 9 Network Settings

11.1 Configuring General Settings

Purpose

Network settings must be properly configured before you operate DVR over network.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Figure 9-1 Network Settings Interface

Step 2 Select the General tab.

Step 3 In the General Settings interface, you can configure the following parameters: NIC Type,

IPv4 Address, IPv4 Gateway, MTU, DNS Server and Main NIC.

 Multi-address Mode: The parameters of the two NIC cards can be configured

independently. You can select LAN1 or LAN2 in the NIC type field for parameter settings.

You can select one NIC card as default route. And then the system is connecting with the

extranet and the data will be forwarded through the default route.

 Net-fault Tolerance Mode: The two NIC cards use the same IP address, and you can select

the Main NIC to LAN1 or LAN2. By this way, in case of one NIC card failure, the device will

automatically enable the other standby NIC card so as to ensure the normal running of the

whole system.

 Load Balance Mode: By using the same IP address and two NIC cards share the load of the

total bandwidth, which enables the system to provide two Gigabit network capacity.

Digital Video Recorder User Manual

121

 The valid value of MTU is from 500 to 1500.

 If the DHCP server is available, you can check the checkbox of Enable DHCP to

automatically obtain an IP address and other network settings from that server.

 For -F series DVR, if DHCP is enabled, you can check the checkbox of Enable DNS DHCP or

uncheck it and edit the Preferred DNS Server and Alternate DNS Server.

Step 4 After having configured the general settings, click the Apply button to save the settings.

11.2 Configuring Advanced Settings

12.2.1 Configure HiLookVision

Purpose

HiLookVision provides mobile phone application and platform service to access and manage your

connected devices, which enables you to get a convenient remote access to the surveillance

system.

Step 2 Go to Menu > Configuration > Network > Platform Access.

Step 3 Check Enable to activate the function. Then the service terms will pop up.

1) Enter the verification code in Verification Code.

2) Scan the QR code to read the service terms and privacy statement.

3) Check The HiLookVision service will require internet access. Please read Service

Terms and Privacy Statement before enabling the service if you agree the service

terms and privacy statement.

4) Click OK to save the settings.

 HiLookVision is disabled by default.

 The verification code is empty by default. It must contain 6 to 12 letters or numbers, and it

is case sensitive.

Step 4 (Optional) Check Custom to enter the server address as your desire.

Step 5 (Optional) Check Enable Stream Encryption, verification code is required for remote

access and live view.

Step 6 (Optional) Click Unbind if the device requires to unbind with the current HiLookVision

account.

Step 7 Click Apply.

What to do next:

Digital Video Recorder User Manual

122

After configuration, you can access and manage your devices through HiLookVision app or

website.

11.2.1 Configuring DDNS

Before you start

Prior registration with your ISP is required before configuring the system to use DDNS.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the DDNS tab to enter the DDNS Settings interface.

Step 3 Check the Enable DDNS checkbox to enable the function.

Step 4 Select DDNS Type. Three different DDNS types are selectable: DynDNS, PeanutHull and

NO-IP.

 DynDNS:

1) Enter Server Address for DynDNS (i.e. members.dyndns.org).

2) In the Device Domain Name text field, enter the domain obtained from the DynDNS

website.

3) Enter the User Name and Password registered in the DynDNS website.

Figure 9-2 DynDNS Settings Interface

 PeanutHull: Enter the User Name and Password obtained from the PeanutHull

website.

Figure 9-3 PeanutHull Settings Interface

Digital Video Recorder User Manual

123

 NO-IP:

Enter the account information in the corresponding fields. Refer to the DynDNS

settings.

1) Enter Server Address for NO-IP.

2) In the Device Domain Name text field, enter the domain obtained from the NO-IP

website (www.no-ip.com).

3) Enter the User Name and Password registered in the NO-IP website.

Figure 9-4 NO-IP Settings Interface

Step 5 Click the Apply button to save the settings.

11.2.2 Configuring NTP Server

Purpose

A Network Time Protocol (NTP) Server can be configured on your DVR to ensure the accuracy of

system date/time.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the NTP tab to enter the NTP Settings interface.

Figure 9-5 NTP Settings Interface

Step 3 Check the Enable NTP checkbox to enable this feature.

Step 4 Configure the following NTP settings:

 Interval: Time interval between the two synchronizing actions with NTP server. The unit is

minute.

 NTP Server: IP address of NTP server.

Digital Video Recorder User Manual

124

 NTP Port: Port of NTP server.

Step 5 Click the Apply button to save and exit the interface.

The time synchronization interval can be set from 1 to 10080 minutes, and the default value is 60

minutes. If the DVR is connected to a public network, you should use a NTP server that has a time

synchronization function, such as the server at the National Time Center (IP Address:

210.72.145.44). If the DVR is set in a more customized network, NTP software can be used to

establish a NTP server used for time synchronization.

11.2.3 Configuring NAT

Purpose

Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other

network devices on the network and establish functional network services for data sharing,

communications, etc. You can use the UPnP™ function to enable the fast connection of the device

to the WAN via a router without port mapping.

Before you start

If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of

the router to which your device is connected. When the network working mode of the device is set

as multi-address, the Default Route of the device should be in the same network segment as that

of the LAN IP address of the router.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the NAT tab to enter the UPnP™ Settings interface.

Figure 9-6 UPnP™ Settings Interface

Step 3 Check Enable UPnP checkbox to enable UPnP™.

Step 4 Select the Mapping Type as Manual or Auto in the drop-down list.

OPTION 1: Auto

Digital Video Recorder User Manual

125

If you select Auto, the Port Mapping items are read-only, and the external ports are set by the

router automatically.

1) Click Apply button to save the settings.

2) You can click Refresh button to get the latest status of the port mapping.

Figure 9-7 UPnP™ Settings Finished-Auto

OPTION 2: Manual

If you select Manual as the mapping type, you can edit the external port on your demand by

clicking to activate the External Port Settings dialog box.

1) Click to activate the External Port Settings dialog box. Configure the external port No.

for server port, http port and RTSP port respectively.

 You can use the default port No., or change it according to actual requirements.

 External Port indicates the port No. for port mapping in the router.

 The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value

of the other ports should be between 1 and 65535 and the value must be different from

each other. If multiple devices are configured for the UPnP™ settings under the same router,

the value of the port No. for each device should be unique.

Figure 9-8 External Port Settings Dialog Box

2) Click Apply button to save the settings.

3) You can click Refresh button to get the latest status of the port mapping.

Digital Video Recorder User Manual

126

Figure 9-9 UPnP™ Settings Finished-Manual

11.2.4 Configuring More Settings

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the More Settings tab to enter the More Settings interface.

Figure 9-10 More Settings Interface

Step 3 Configure the remote alarm host, server port, HTTP port, multicast, and RTSP port.

 Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm

event or exception message to the host when an alarm is triggered. The remote alarm

host must have the CMS (Client Management System) software installed.

The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client

Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port

must be the same as the alarm monitoring port configured in the software (default port is

7200).

 Multicast IP: The multicast can be configured to realize live view for more than the

maximum number of cameras through network. A multicast address spans the Class-D IP

range of 224.0.0.0 to 239.255.255.255. It is recommended to use the IP address ranging

from 239.252.0.0 to 239.255.255.255.

When adding a device to the CMS (Client Management System) software, the multicast

address must be the same as the device’s multicast IP.

 RTSP Port: The RTSP (Real Time Streaming Protocol) is a network control protocol

designed for use in entertainment and communications systems to control streaming

media servers.

Enter the RTSP port in the text field of RTSP Port. The default RTSP port is 554, and you

can change it according to different requirements.

Digital Video Recorder User Manual

127

 Server Port and HTTP Port: Enter the Server Port and HTTP Port in the text fields. The

default Server Port is 8000 and the HTTP Port is 80, and you can change them according

to different requirements.

The Server Port should be set to the range of 2000-65535 and it is used for remote client software

access. The HTTP port is used for remote IE access.

 Output Bandwidth Limit: You can check the checkbox to enable output bandwidth limit.

 Output Bandwidth: After enable the output bandwidth limit, input the output bandwidth

in the text field.

 Enabling output bandwidth limit and settings output bandwidth options are applicable for

-F series DVR.

 The output bandwidth limit is used for the remote live view and playback.

 The minimum output bandwidth is 2 Mbps.

Step 4 Click the Apply button to save and exit the interface.

11.2.5 Configuring HTTPS Port

Purpose

HTTPS provides authentication of the web site and associated web server that one is

communicating with, which protects against Man-in-the-middle attacks. Perform the following

steps to set the port number of https.

Example

If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by

inputting https://192.0.0.64:443 via the web browser.

The HTTPS port can be only configured through the web browser.

Step 1 Open web browser, input the IP address of device, and the web server will select the

language automatically according to the system language and maximize the web browser.

Step 2 Input the correct user name and password, and click Login button to log in the device.

Step 3 Enter the HTTPS settings interface.

Configuration > Remote Configuration > Network Settings > HTTPS

Step 4 Create the self-signed certificate or authorized certificate.

Digital Video Recorder User Manual

128

Figure 9-11 HTTPS Settings

OPTION 1: Create the self-signed certificate

1) Click the Create button to create the following dialog box.

Figure 9-12 Create Self-signed Certificate

2) Enter the country, host name/IP, validity and other information.

3) Click OK to save the settings.

OPTION 2: Create the authorized certificate

1) Click the Create button to create the certificate request.

2) Download the certificate request and submit it to the trusted certificate authority for

signature.

3) After receiving the signed valid certificate, import the certificate to the device.

Step 5 There will be the certificate information after you successfully create and install the

certificate.

Figure 9-13 Installed Certificate Property

Digital Video Recorder User Manual

129

Step 6 Check the checkbox to enable the HTTPS function.

Step 7 Click the Save button to save the settings.

11.2.6 Configuring Email

Purpose

The system can be configured to send an Email notification to all designated users if an event is

detected, e.g. an alarm or motion event is detected, etc.

Before configuring the Email settings, the DVR must be connected to a local area network (LAN)

that maintains an SMTP mail server. The network must also be connected to either an intranet or

the Internet depending on the location of the e-mail accounts to which you want to send

notification. Additional, the Preferred DNS server must be configured.

Before you start

Make sure you have configured the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the

Preferred DNS Server in the Network Settings menu. Please refer to Chapter 11.1 Configuring

General Settings for detailed information.

Step 1 Enter the Network Settings interface.

Menu > Configuration > Network

Step 2 Select the Email tab to enter the Email Settings interface.

Figure 9-14 Email Settings Interface

Step 3 Configure the following Email settings:

Enable Server Authentication (optional): Check the checkbox to enable the server

authentication feature.

User Name: The user account of sender’s Email for SMTP server authentication.

Password: The password of sender’s Email for SMTP server authentication.

SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).

Digital Video Recorder User Manual

130

SMTP Port: The SMTP port. The default TCP/IP port used for SMTP is 25.

Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server.

Sender: The name of sender.

Sender’s Address: The Email address of sender.

Select Receivers: Select the receiver. Up to 3 receivers can be configured.

Receiver: The name of the receiver of the Email.

Receiver’s Address: The Email address of the receiver.

Step 4 Click the Apply button to save the Email settings.

Step 5 You can click the Test button to test whether your Email settings work. The corresponding

Attention message box pops up.

Figure 9-15 Email Testing Attention

11.2.7 Checking Network Traffic

Purpose

You can check the network traffic to obtain real-time information of DVR such as linking status,

MTU, sending/receiving rate, etc.

Step 1 Enter the Network Traffic interface.

Menu > Maintenance > Net Detect

Figure 9-16 Network Traffic Interface

Digital Video Recorder User Manual

131

Step 2 You can view the sending rate and receiving rate information on the interface. The traffic

data is refreshed every 1 second.

11.3 Configuring Network Detection

Purpose

You can obtain network connecting status of DVR through the network detection function,

including network delay, packet loss, etc.

11.3.1 Testing Network Delay and Packet Loss

Step 1 Enter the Network Traffic interface.

Menu > Maintenance > Net Detect

Step 2 Click the Network Detection tab to enter the Network Detection interface.

Figure 9-17 Network Detection Interface

Step 3 Select a NIC to test network delay and packet loss.

Step 4 Enter the destination address in the text field of Destination Address.

Step 5 Click the Test button to start testing network delay and packet loss.

11.3.2 Exporting Network Packet

Purpose

By connecting the DVR to network, the captured network data packet can be exported to USB-flash

disk, SATA and other local backup devices.

Step 1 Enter the Network Traffic interface.

Menu > Maintenance > Net Detect

Step 2 Click the Network Detection tab to enter the Network Detection interface.

Step 3 Select the backup device from the drop-down list of Device Name.

Digital Video Recorder User Manual

132

Click the Refresh button if the connected local backup device cannot be displayed. When it fails to

detect the backup device, please check whether it is compatible with the DVR. You can format the

backup device if the format is incorrect.

Figure 9-18 Export Network Packet

Step 4 Click the Export button to start exporting.

Step 5 After the exporting is complete, click OK to finish the packet export.

Figure 9-19 Packet Export Attention

Up to 1M data can be exported each time.

11.3.3 Checking Network Status

Purpose

You can also check the network status and quick set the network parameters in this interface.

Step 1 Enter the Network Traffic interface.

Menu > Maintenance > Net Detect

Step 2 Click the Network Detection tab to enter the Network Detection interface.

Step 3 Click Status on the right bottom of the interface.

Figure 9-20 Checking Network Status

Digital Video Recorder User Manual

133

If the network is normal the following message box pops out.

Figure 9-21 Network Status Checking Result

If the message box pops out with other information instead of this one, you can click

Network button to show the quick setting interface of the network parameters.

Figure 9-22 Network Parameters Configuration

11.3.4 Checking Network Statistics

Purpose:

You can check the network statistics to obtain the real-time information of the device.

Step 1 Enter the Network Statistics interface.

Menu > Maintenance> Net Detect

Step 2 Click the Network Stat. tab to enter the Network Statistics interface.

Digital Video Recorder User Manual

134

Figure 9-23 Network Stat. Interface

Step 3 View the bandwidth of Remote Live View, bandwidth of Remote Playback, and bandwidth

of Net Total Idle.

Step 4 Click Refresh button to get the latest bandwidth statistics.

Digital Video Recorder User Manual

135

Chapter 10 HDD Management

12.1 Initializing HDDs

Purpose

A newly installed hard disk drive (HDD) must be initialized before it can be used with your DVR.

Step 1 Enter the HDD Information interface.

Menu > HDD > General

Figure 10-1 HDD Information Interface

You can view the Total Capacity, Free Space and Remaining Recording Time of the HDD. The

algorithm of the Remaining Recording Time is to use average bit rate for the channel

enabling smart encoding to raise accuracy.

Step 2 Select HDD to be initialized.

Step 3 Click the Init button.

Figure 10-2 Confirm Initialization

Step 4 Select the OK button to start initialization.

Digital Video Recorder User Manual

136

Figure 10-3 Start Initialization

Step 5 After the HDD has been initialized, the status of the HDD will change from Uninitialized to

Normal.

Figure 10-4 HDD Status Changes to Normal

Initializing the HDD will erase all data on it.

The HDDs which are free of working for a long time can be enabled to sleep, thus to decrease the

power consumption of the device and extend the life of the HDDs.

Click Menu > HDD > Advanced

Figure 10-5 Enable HDD Sleeping

Check the checkbox of Enable HDD Sleeping (by default), and the HDDs which are free of working

for a long time will be set to sleep.

Uncheck the checkbox of Enable HDD Sleeping, and the HDDs will be set to work for all time.

12.2 Managing Network HDD

Purpose

You can add the allocated NAS or disk of IP SAN to DVR, and use it as network HDD.

Step 1 Enter the HDD Information interface.

Menu > HDD>General

Digital Video Recorder User Manual

137

Figure 10-6 HDD Information Interface

Step 2 Click the Add button to enter the Add NetHDD interface, as shown in Figure 10-7.

Figure 10-7 HDD Information Interface

Step 3 Add the allocated NetHDD.

Step 4 Select the type to NAS or IP SAN.

Step 5 Configure the NAS or IP SAN settings.

 Add NAS disk:

1) Enter the NetHDD IP address in the text field.

2) Click Search to search the available NAS disks.

3) Select the NAS disk from the list shown below.

Or you can just manually enter the directory in the text field of NetHDD Directory.

4) Click OK to add the configured NAS disk.

Up to 8 NAS disks can be added.

Digital Video Recorder User Manual

138

Figure 10-8 Add NAS Disk

 Add IP SAN:

1) Enter the NetHDD IP address in the text field.

2) Click the Search button to the available IP SAN disks.

3) Select the IP SAN disk from the list shown below.

4) Click the OK button to add the selected IP SAN disk.

Up to 8 IP SAN disks can be added.

Figure 10-9 Add IP SAN Disk

5) After having successfully added the NAS or IP SAN disk, return to the HDD Information

menu. The added NetHDD will be displayed in the list.

If the added NetHDD is uninitialized, please select it and click the Init button for initialization.

Digital Video Recorder User Manual

139

Figure 10-10 Initialize Added NetHDD

12.3 Managing HDD Group

12.3.1 Setting HDD Groups

Purpose

Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a

particular HDD group through HDD settings.

Step 1 Enter the Storage Mode interface.

Menu > HDD > Advanced

Step 2 Set the Mode to Group, as shown in Figure 10-11.

Figure 10-11 Storage Mode Interface

Step 3 Click the Apply button and the following Attention box will pop up.

Figure 10-12 Attention for Reboot

Step 4 Click the Yes button to reboot the device to activate the changes.

Step 5 After reboot of device, enter the HDD Information interface.

Menu > HDD > General

Step 6 Select HDD from the list and click the icon to enter the Local HDD Settings interface,

as shown in Figure 10-13.

Digital Video Recorder User Manual

140

Figure 10-13 Local HDD Settings Interface

Step 7 Select the Group number for the current HDD.

The default group No. for each HDD is 1.

Step 8 Click the OK button to confirm the settings.

Figure 10-14 Confirm HDD Group Settings

Step 9 In the pop-up Attention box, click the Yes button to finish the settings.

12.3.2 Setting HDD Property

Purpose

The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the

HDD property, please set the storage mode to Group (refer to step1-4 of Chapter 12.3.1 Setting

HDD Groups).

A HDD can be set to read-only to prevent important recorded files from being overwritten when

the HDD becomes full in overwrite recording mode.

When the HDD property is set to redundancy, the video can be recorded both onto the redundancy

HDD and the R/W HDD simultaneously so as to ensure high security and reliability of video data.

Step 1 Enter the HDD Information interface.

Menu > HDD > General

Step 2 Select HDD from the list and click the icon to enter the Local HDD Settings interface,

as shown in Figure 10-15.

Digital Video Recorder User Manual

141

Figure 10-15 Set HDD Property

Step 3 Set the HDD property to R/W, Read-only or Redundancy.

Step 4 Click the OK button to save the settings and exit the interface.

Step 5 In the HDD Information menu, the HDD property will be displayed in the list.

At least 2 hard disks must be added on your DVR when you want to set a HDD to Redundancy, and

there is one HDD with R/W property.

12.4 Configuring Quota Mode

Purpose

Each camera can be configured with allocated quota for the storage of recorded files.

Steps

Step 1 Enter the Storage Mode interface.

Menu > HDD > Advanced

Step 2 Click the Storage Mode tab.

Step 3 Set the Mode to Quota, as shown in Figure 10-16.

The DVR must be rebooted to enable the changes to take effect.

Digital Video Recorder User Manual

142

Figure 10-16 Storage Mode Settings Interface

Step 4 Select a camera for which you want to configure quota.

Step 5 Enter the storage capacity in the text field of Max. Record Capacity (GB).

Step 6 You can copy the quota settings of the current camera to other cameras if required. Click

the Copy button to enter the Copy Camera interface, as shown in Figure 10-17.

Figure 10-17 Copy Settings to Other Camera(s)

Step 7 Select the camera (s) to be configured with the same quota settings. You can also click the

checkbox of Analog to select all cameras.

Step 8 Click the OK button to finish the Copy settings and back to the Storage Mode interface.

Step 9 Click the Apply button to apply the settings.

If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record.

12.5 Checking HDD Status

Purpose

Digital Video Recorder User Manual

143

You may check the status of the installed HDDs on DVR so as to take immediate check and

maintenance in case of HDD failure.

Checking HDD Status in HDD Information Interface

Step 1 Enter the HDD Information interface.

Menu > HDD > General

Step 2 Check the status of each HDD which is displayed on the list, as shown in Figure 10-18.

Figure 10-18 View HDD Status (1)

If the status of HDD is Normal or Sleeping, it works normally. If the status is Uninitialized or

Abnormal, please initialize the HDD before use. And if the HDD initialization is failed, please

replace it with a new one.

Checking HDD Status in System Information Interface

Step 1 Enter the System Information interface.

Menu > Maintenance > System Info

Step 2 Click the HDD tab to view the status of each HDD displayed on the list, as shown in Figure

10-19.

Figure 10-19 View HDD Status (2)

12.6 Checking S.M.A.R.T Information

Purpose

The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for

HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.

Step 1 Enter the HDD Detect interface.

Menu > Maintenance > HDD Detect

Step 2 Click the S.M.A.R.T. Settings tab to enter the interface.

Step 3 Select the HDD to view its S.M.A.R.T. information list, as shown in Figure 10-20.

Digital Video Recorder User Manual

144

If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the

checkbox before the Continue to use this disk when self-evaluation is failed item.

Figure 10-20 S.M.A.R.T Settings Interface

12.7 Detecting Bad Sector

Purpose

You can detect the bad sector of the HDD to check the status of the HDD.

Step 1 Enter the HDD Detect interface.

Menu>HDD>HDD Detect

Step 2 Click the Bad Sector Detection tab to enter the interface.

Step 3 Select a HDD and click the Detect button to start detecting.

Figure 10-21 Bad Sector Detecting

Digital Video Recorder User Manual

145

Step 4 You can click the Pause button to pause the detection and click the Resume button to

resume the detection.

Step 5 If there is error information about the HDD, you can click the Error Info button to view the

information.

12.8 Configuring HDD Error Alarms

Purpose

You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal.

Step 1 Enter the Exception interface.

Menu > Configuration > Exceptions

Step 2 Select the Exception Type to HDD Error from the drop-down list.

Step 3 Check the checkbox(s) below to select the linkage action(s) for HDD error, as shown in

Figure 12-26.

The linkage actions can be selected to: Audible Warning, Notify Surveillance Center, Send

Email and Trigger Alarm Output.

Figure 10-22 Configure HDD Error Alarm

Step 4 When the Trigger Alarm Output is selected, you can also select the alarm output to be

triggered from the list below.

Step 5 Click the Apply button to save the settings.

Digital Video Recorder User Manual

146

Chapter 11 Camera Settings

13.1 Configuring OSD Settings

Purpose

You can configure the OSD (On-Screen Display) settings for the camera, including date/time,

camera name, etc.

Step 1 Enter the OSD Configuration interface.

Menu > Camera > OSD

Step 2 Select the camera to configure OSD settings.

Step 3 Edit the Camera Name in the text field.

Step 4 Configure the Display Name, Display Date and Display Week by checking the checkbox.

Step 5 Select the Date Format, Time Format, Display Mode and the OSD Font.

Figure 11-1 OSD Configuration Interface

Step 6 You can use the mouse to drag the text frame on the preview window to adjust the OSD

position.

Step 7 Copy Camera Settings

1) If you want to copy the OSD settings of the current camera to other cameras, click the

Copy button to enter the Copy Camera interface, as shown in Figure 11-2.

Digital Video Recorder User Manual

147

Figure 11-2 Copy Settings to Other Cameras

2) Select the camera (s) to be configured with the same OSD settings. You can also check the

checkbox of Analog to select all cameras.

3) Click the OK button to finish the Copy settings and back to the OSD Configuration

interface.

Step 8 Click the Apply button to apply the settings.

13.2 Configuring Privacy Mask

Purpose

You are allowed to configure the four-sided privacy mask zones that cannot be viewed or recorded

by the operator.

Step 1 Enter the Privacy Mask Settings interface.

Menu > Camera > Privacy Mask

Step 2 Select the camera to set privacy mask.

Step 3 Check the checkbox of Enable Privacy Mask to enable this feature.

Digital Video Recorder User Manual

148

Figure 11-3 Privacy Mask Settings Interface

Step 4 Use the mouse to draw a zone on the window. The zones will be marked with different

frame colors.

Up to 4 privacy mask zones can be configured, and the size of each area can be adjusted.

Step 5 The configured privacy mask zones on the window can be cleared by clicking the

corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to

clear all zones.

Figure 11-4 Set Privacy Mask Area

Step 6 You can click the Copy button to copy the privacy mask settings of the current camera to

other cameras.

Please refer to step 7 of Chapter 13.1 Configuring OSD Settings.

Step 7 Click the Apply button to save the settings.

13.3 Configuring Video Parameters

13.3.1 Configuring Image Settings

Step 1 Enter the Image Settings interface.

Menu > Camera > Image

Digital Video Recorder User Manual

149

Step 2 Select the Image Settings tab.

Figure 11-5 Image Settings Interface (Analog Camera)

Figure 11-6 Image Settings Interface (IP Camera)

Step 3 Select the camera to set image parameters.

Step 4 Two periods for different image settings are provided, select the period name in the

drop-down list.

The time periods cannot be overlapped with each other.

Step 5 Select the mode from the drop-down list of Mode, there are four modes selectable for the

analog cameras: Standard, Indoor, Dim Light and Outdoor.

Step 6 Adjust the image parameters according to actual needs. The parameters include Brightness,

Contrast, Saturation, Hue, Sharpness and Denoising for the analog cameras and Brightness,

Digital Video Recorder User Manual

150

Contrast and Saturation for the IP cameras. You can also click Restore to set the

parameters to the default settings.

Step 7 You can click Copy to copy the image settings of the current camera to other cameras.

Step 8 Click Apply to save the settings.

13.3.2 Configuring Camera Parameters Settings

Step 1 Enter the Image Settings interface.

Menu > Camera > Image

Step 2 Select the Camera Parameters Settings tab.

Figure 11-7 Camera Parameters Settings

Step 3 Select the Camera from the drop-down list.

Step 4 Adjust the camera parameters. The parameters include Day to Night Sensitivity, Night to

Day Sensitivity and IR Light Brightness for the analog cameras. You can also click Default to

set the parameters to the default settings.

Step 5 You can click Copy to copy the parameters of the current camera to other analog cameras.

Step 6 Click Apply to save the settings.

Digital Video Recorder User Manual

151

 The camera parameters settings is only applicable for ananlog cameras.

 The Day to Night Sensitivity, Night to Day Sensitivity and IR Light Brightness functions must

be supported by the connected analog camera. You cannot set the parameters if the

connected analog camera does not support them or there is no video signal.

 The parameters are saved to the connected analog camera and are not saved to the DVR.

 The default value of Day to Night Sensitivity, Night to Day Sensitivity and IR Light Brightness

is 5. The effective value ranges from 1 to 9.

 If you exit from the interface and enter it again, the parameters displayed are those you

have set the last time.

 The DVR connects to the analog camera via coaxitron and there is no response mechanism.

Even if the coaxitron is abnormal, the parameters are still displayed to be set successfully.

Digital Video Recorder User Manual

152

Chapter 12 DVR Management and Maintenance

14.1 Viewing System Information

Step 1 Enter the System Information interface.

Menu > Maintenance > System Info

Step 2 You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the

system information of the device.

Figure 12-1 System Information Interface

You can view the hardware version in the Device Information interface.

14.2 Searching Log Files

Purpose

The operation, alarm, exception and information of the DVR can be stored in log files, which can

be viewed and exported at any time.

Step 1 Enter the Log Search interface.

Menu > Maintenance > Log Information

Digital Video Recorder User Manual

153

Figure 12-2 Log Search Interface

Step 2 Set the log search conditions to refine your search, including the Start Time, End Time,

Major Type and Minor Type.

Step 3 Click the Search button to start search log files.

Step 4 The matched log files will be displayed on the list shown below.

Up to 2000 log files can be displayed each time.

Figure 12-3 Log Search Results

Step 5 You can click the button of each log or double-click it to view its detailed information.

And you can also click the button to view the related video files if available.

Digital Video Recorder User Manual

154

Figure 12-4 Log Information Interface

Step 6 If you want to export the log files, click the Export button to enter the Export menu, as

shown in Figure 14-5.

Figure 12-5 Export Log Files

Step 7 Select the backup device from the drop-down list of Device Name.

Step 8 Click the Export to export the log files to the selected backup device.

You can click the New Folder button to create new folder in the backup device, or click the

Format button to format the backup device before log export.

Digital Video Recorder User Manual

155

 Please connect the backup device to DVR before operating log export.

 The log files exported to the backup device are named by exporting time, e.g.,

20110514124841logBack.txt.

14.3 Importing/Exporting IP Camera Info

Purpose

The information of added IP camera can be generated into an excel file and exported to the local

device for backup, including the IP address, manage port, password of admin, etc. And the

exported file can be edited on your PC, like adding or deleting the content, and copy the setting to

other devices by importing the excel file to it.

Step 1 Enter the camera management interface.

Menu > Camera > Camera

Click the IP Camera Import/Export tab, the content of detected plugged external device

appears.

Step 2 Click the Export button to export configuration files to the selected local backup device.

Step 3 To import a configuration file, select the file from the selected backup device and click the

Import button. After the importing process is completed, you must reboot the DVR.

14.4 Importing/Exporting Configuration Files

Purpose

The configuration files of the DVR can be exported to local device for backup; and the

configuration files of one DVR can be imported to multiple DVR devices if they are to be

configured with the same parameters.

Step 1 Enter the Import/Export Configuration File interface.

Menu > Maintenance > Import/Export

Digital Video Recorder User Manual

156

Figure 12-6 Import/Export Configuration File

Step 2 Click the Export button to export configuration files to the selected local backup device.

Step 3 To import a configuration file, select the file from the selected backup device and click the

Import button. After the import process is completed, you must reboot the DVR.

After having finished the import of configuration files, the device will reboot automatically.

16.1 Upgrading System

You can upgrade the system by local backup device, FTP, and HiLookVision.

Do not shutdown the device or turn off the power during upgrade. Otherwise it may cause serious

consequence to the device.

16.5.1 Upgrading by Local Backup Device

Step 1 Connect your DVR with a local backup device where the update firmware file is located.

Step 2 Go to Menu > Maintenance > Upgrade > Local Upgrade.

Step 3 Select the update file from the backup device.

Step 4 Click Upgrade to start upgrading.

Step 5 The device will reboot automatically after the upgrading is completed.

Digital Video Recorder User Manual

157

16.5.2 Upgrading by FTP

Before you start

Configure PC (running FTP server) and DVR to the same Local Area Network. Run the 3rd-party

TFTP software on the PC and copy the firmware into the root directory of TFTP.

Step 1 Go to Menu > Maintenance > Upgrade > FTP.

Step 2 Enter the FTP server address.

Step 3 Click Upgrade to start upgrading.

Step 4 The device will reboot automatically after the upgrading is completed.

16.5.3 Upgrading by HiLookVision

Purpose

After logging the device into HiLookVision, the device would periodically check for the latest

firmware from HiLookVision. If an upgrade firmware is available, the device will notify you when

you log in. You can also manually check for the latest firmware.

Before You Start:

Ensure the device has successfully connected to HiLookVision, and it requires to install at least one

read-write HDD for firmware downloading.

Step 1 Go to Menu > Maintenance > System Info > Device Info.

Step 2 Click Check Update.

Step 3 If new firmware version is available, click Yes to download the firmware at the pup up

window.

 Ensure the device has successfully connected to HiLookVision, and it has install at least one

read-write HDD.

 If you choose to ignore the current version, it will ignore this version forever unless you

restore the device to inactive status.

Step 4 Wait for the download process. You can view the download status at Download Status.

Digital Video Recorder User Manual

158

Figure 12-7 Upgrade by HiLookVision

Step 5 Click Upgrade after the firmware is downloaded.

Step 6 Wait for the upgrade process. The device will reboot automatically after the upgrading is

completed.

14.5 Restoring Default Settings

Step 1 Enter the Default interface.

Menu > Maintenance > Default

Figure 12-8 Restore Defaults

Step 2 Select the restoring type from the following three options.

Restore Defaults: Restore all parameters, except the network (including IP address, subnet

mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account

parameters, to the factory default settings.

Factory Defaults: Restore all parameters to the factory default settings.

Restore to Inactive: Restore the device to the inactive status.

Step 3 Click the OK button to restore the default settings.

The device will reboot automatically after restoring to the default settings.

Digital Video Recorder User Manual

159

Chapter 13 Others

13.1 Configuring General Settings

Purpose

You can configure the output resolution, system time, mouse pointer speed, etc.

Step 1 Enter the General Settings interface.

Menu > Configuration > General

Step 2 Select the General tab.

Figure 13-1 General Settings Interface

Step 3 Configure the following settings:

 Language: The default language used is English.

 Output Standard: Select the output standard to be PAL or NTSC.

 VGA/HDMI Resolution: Select the output resolution, which must be the same with the

resolution of the VGA/HDMI display.

 Time Zone: Select the time zone.

 Date Format: Select the date format.

 System Date: Select the system date.

 System Time: Select the system time.

 Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable.

 Enable Wizard: Enable/disable the Wizard when the device starts up.

 Enable Password: Enable/disable the use of the login password.

Digital Video Recorder User Manual

160

For -F series DVR, if you check the checkbox of Enable Password, every time when you log in to the

DVR, the Unlock Pattern interface will pop up. If you uncheck the checkbox of Enable Password,

when you log in to the DVR, the Unlock Pattern interface will not pop up.

Step 4 Click the Apply button to save the settings.

13.2 Configuring DST Settings

Step 1 Enter the General Settings interface.

Menu >Configuration>General

Step 2 Choose DST Settings tab.

Figure 13-2 DST Settings Interface

You can check the checkbox before the Auto DST Adjustment item.

Or you can manually check the Enable DST checkbox, and then you choose the date of the

DST period.

13.3 Configuring More Settings

Step 1 Enter the General Settings interface.

Menu > Configuration > General

Step 2 Click the More Settings tab to enter the More Settings interface, as shown in the following

figure.

Figure 13-3 More Settings Interface

Step 3 Configure the following settings:

 Device Name: Edit the name of DVR.

Digital Video Recorder User Manual

161

 Device No.: Edit the serial number of DVR. The Device No. can be set in the range of 1~255,

and the default No. is 255.

 Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5

Minutes, then the system will exit from the current operation menu to live view screen

after 5 minutes of menu inactivity.

 Menu Output Mode: You can choose the menu display on different video output.

 Main CVBS Scaling: You can check the checkbox to enable main CVBS scaling.

Step 4 Click the Apply button to save the settings.

13.4 Managing User Accounts

Purpose

There is a default account in the DVR: Administrator. The Administrator user name is admin and

the password is set when you start the device for the first time. The Administrator has the

permission to add and delete user and configure user parameters.

15.4.1 Adding a User

Step 1 Enter the User Management interface.

Menu >Configuration>User

Figure 13-4 User Management Interface

Step 2 Click the Add button to enter the Add User interface.

Digital Video Recorder User Manual

162

Figure 13-5 Add User Menu

Step 3 Enter the information for new user, including User Name, Password, Confirm, Level and

User’s MAC Address.

Password: Set the password for the user account.

STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of

your own choosing (Using a minimum of 8 characters, including at least three of the following

categories: upper case letters, lower case letters, numbers, and special characters.) in order to

increase the security of your product. And we recommend you reset your password regularly,

especially in the high security system, resetting the password monthly or weekly can better protect

your product.

Level: Set the user level to Operator or Guest. Different user levels have different operating

permission.

 Operator: The Operator user level has permission of Two-way Audio in Remote

Configuration and all operating permission in Camera Configuration by default.

 Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and

only has the local/remote playback in the Camera Configuration by default.

User’s MAC Address: The MAC address of the remote PC which logs onto the DVR. If it is

configured and enabled, it only allows the remote user with this MAC address to access the

DVR.

Step 4 Click the OK button to save the settings and go back to the User Management interface.

The added new user will be displayed on the list, as shown in Figure 13-6.

Digital Video Recorder User Manual

163

Figure 13-6 Added User Listed in User Management Interface

Step 5 You can assign permissions for the added user.

1) Select the user from the list and then click to enter the Permission Settings interface,

as shown in Figure 13-7.

Figure 13-7 User Permission Settings Interface

2) Set the operating permission of Local Configuration, Remote Configuration and Camera

Configuration for the user.

Local Configuration

 Local Log Search: Searching and viewing logs and system information of device.

 Local Parameters Settings: Configuring parameters, restoring factory default

parameters and importing/exporting configuration files.

 Local Camera Management: Enabling and disabling analog camera (s). Adding,

deleting and editing of network camera (s). This function is supported by HDVR

series.

 Local Advanced Operation: Operating HDD management (initializing HDD, setting

HDD property), upgrading system firmware.

 Local Shutdown /Reboot: Shutting down or rebooting the device.

Remote Configuration

Digital Video Recorder User Manual

164

 Remote Log Search: Remotely viewing logs that are saved on the device.

 Remote Parameters Settings: Remotely configuring parameters, restoring factory

default parameters and importing/exporting configuration files.

 Remote Camera Management: Remotely enabling and disabling analog camera (s),

and adding, deleting and editing of network camera (s). This function is supported by

HDVR series.

 Remote Serial Port Control: Configuring settings for RS-485 port.

 Remote Video Output Control: Sending remote control panel signal.

 Two-way Audio: Realizing two-way radio between the remote client and the device.

 Remote Alarm Control: Remotely arming (notify alarm and exception message to the

remote client) and controlling the alarm output.

 Remote Advanced Operation: Remotely operating HDD management (initializing HDD,

setting HDD property), upgrading system firmware.

 Remote Shutdown/Reboot: Remotely shutting down or rebooting the device.

Camera Configuration

 Remote Live View: Remotely viewing live video of the selected camera (s).

 Local Manual Operation: Locally starting/stopping manual recording, picture

capturing and alarm output of the selected camera (s).

 Remote Manual Operation: Remotely starting/stopping manual recording, picture

capturing and alarm output of the selected camera (s).

 Local Playback: Locally playing back recorded files of the selected camera (s).

 Remote Playback: Remotely playing back recorded files of the selected camera (s).

 Local PTZ Control: Locally controlling PTZ movement of the selected camera (s).

 Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s).

 Local Video Export: Locally exporting recorded files of the selected camera (s).

Local Camera Management is provided for the IP cameras only.

3) Click OK to save the settings and exit.

15.4.2 Deleting a User

Step 1 Enter the User Management interface.

Menu >Configuration>User

Step 2 Select the user to be deleted from the list, as shown in Figure 13-8.

Digital Video Recorder User Manual

165

Figure 13-8 User List

Step 3 Click to delete the selected user account.

17.5.1 Editing a User

Purpose

For the added user accounts, you can edit the parameters.

Step 1 Go to Menu > Configuration> User.

Step 2 Select user from the list, as shown in Figure 13-8.

Step 3 Click .

Step 4 Edit the corresponding parameters.

 Operator and Guest

You can edit the user information, including user name, password, permission level and

MAC address.

 Admin

You can to export GUID, and edit the password, unlock pattern, and MAC address. You are

allowed to edit the operator and guest permission by clicking on User Management.

Digital Video Recorder User Manual

166

Chapter 14 Appendix

16.1 Glossary

• Dual-Stream: Dual-stream is a technology used to record high resolution video locally while

transmitting a lower resolution stream over the network. The two streams are generated by

the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream

having a maximum resolution of CIF.

• DVR: Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals

from analog cameras, compress the signal and store it on its hard drives.

• HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on

platters with magnetic surfaces.

• DHCP: Dynamic Host Configuration Protocol (DHCP) is a network application protocol used

by devices (DHCP clients) to obtain configuration information for operation in an Internet

Protocol network.

• HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request

and information between servers and browsers over a network

• DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability

for a networked device, such as a router or computer system using the Internet Protocol

Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS

configuration of its configured hostnames, addresses or other information stored in DNS.

• Hybrid DVR: A hybrid DVR is a combination of a DVR and NVR.

• NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of

computers over a network.

• NTSC: Acronym for National Television System Committee. NTSC is an analog television

standard used in such countries as the United States and Japan. Each frame of an NTSC

signal contains 525 scan lines at 60Hz.

• NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system

used for centralized management and storage for IP cameras, IP Domes and other DVRs.

• PAL: Acronym for Phase Alternating Line. PAL is also another video standard used in

broadcast televisions systems in large parts of the world. PAL signal contains 625 scan lines

at 50Hz.

• PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the

camera to pan left and right, tilt up and down and zoom in and out.

Digital Video Recorder User Manual

167

• USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface

devices to a host computer.

16.2 Troubleshooting

 No image displayed on the monitor after the device is starting up normally.

Possible Reasons:

— No VGA or HDMI connections.

— Connection cable is damaged.

— Input mode of the monitor is incorrect.

Step 1 Verify the device is connected with the monitor via HDMI or VGA cable.

If not, please connect the device with the monitor and reboot.

Step 2 Verify the connection cable is good.

If there is still no image display on the monitor after rebooting, please check if the

connection cable is good, and change a cable to connect again.

Step 3 Verify Input mode of the monitor is correct.

Please check the input mode of the monitor matches with the output mode of the device

(e.g. if the output mode of DVR is HDMI output, then the input mode of monitor must be

the HDMI input). And if not, please modify the input mode of monitor.

Step 4 Check if the fault is solved by the step 1 to step 3.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

 There is a beep sound after a new bought device starts up.

Possible Reasons:

— No HDD is installed in the device.

— The installed HDD has not been initialized.

— The installed HDD is not compatible with the device or is broken-down.

Step 1 Verify at least one HDD is installed in the device.

1) If not, please install the compatible HDD.

Please refer to the “Quick Operation Guide” for the HDD installation steps.

2) If you do not want to install a HDD, select “Menu>Configuration > Exceptions”, and

uncheck the Audible Warning checkbox of “HDD Error”.

Step 2 Verify the HDD is initialized.

1) Select “Menu>HDD>General”.

Digital Video Recorder User Manual

168

2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding

HDD and click the “Init” button.

Step 3 Verify the HDD is detected or is in good condition.

1) Select “Menu>HDD>General”.

2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD

according to the requirement.

Step 4 Check if the fault is solved by the step 1 to step 3.

1) If it is solved, finish the process.

2) If not, please contact the engineer from our company to do the further process.

 Live view stuck when video outputs locally.

Possible Reasons:

— The frame rate has not reached the real-time frame rate.

Step 1 Check the parameters of Main Stream (Continuous) and Main Stream (Event).

Select “Menu > Record > Parameters > Record”, and set the resolution of Main Stream

(Event) the same as the one of Main Stream (Continuous).

Step 2 Verify the frame rate is real-time frame rate.

Select “Menu > Record > Parameters > Record”, and set the Frame Rate to Full Frame.

Step 3 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

 When using the device to get the live view audio, there is no sound or there is too much noise,

or the volume is too low.

Possible Reasons:

— Cable between the pickup and camera is not connected well; impedance mismatches or

incompatible.

— The stream type is not set as “Video & Audio”.

Step 1 Verify the cable between the pickup and camera is connected well; impedance matches and

compatible.

Step 2 Verify the setting parameters are correct.

Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio &

Video”.

Step 3 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

 The image gets stuck when DVR is playing back by single or multi-channel cameras.

Digital Video Recorder User Manual

169

Possible Reasons:

— The frame rate is not the real-time frame rate.

— The DVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you

want a 16-channel synchronize playback at the resolution of 720p, the frame extracting may

occur, which leads to a slight stuck.

Step 1 Verify the frame rate is real-time frame rate.

Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.

Step 2 Verify the hardware can afford the playback.

Reduce the channel number of playback.

Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower

level.

Step 3 Reduce the number of local playback channel.

Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.

Step 4 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

 No record file found in the device local HDD, and the prompt “No record file found” pops up

when you search the record files.

Possible Reasons:

— The time setting of system is incorrect.

— The search condition is incorrect.

— The HDD is error or not detected.

Step 1 Verify the system time setting is correct.

Select “Menu > Configuration > General > General”, and verify the “System Time” is correct.

Step 2 Verify the search condition is correct.

Select “Playback”, and verify the channel and time are correct.

Step 3 Verify the HDD status is normal.

Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and

can be read and written normally.

Step 4 Check if the fault is solved by the above steps.

If it is solved, finish the process.

If not, please contact the engineer from our company to do the further process.

Digital Video Recorder User Manual

170

16.3 List of Compatible Third-Party IP Cameras

Manufacturer

Model

Version

Max.

Resolution

Sub-

stream

Audio

Axis

P3304

5.2

1440×900

√

Sony

SNC-RH

124

1.7.00

1280×720

√

Samsung

SND-50

80P

3.10_130

416

1280×1024

√

Vivotek

FD8134

0107a

1280×800

√

Bosch

Dinion

NBN-92

1-P

V105004

1280×720

Panasonic

SP306H

Applicati

on: 1.34

Image

Data:

1.06

1280×960

√

Cannon

VB-H41

Ver.+1.0.

1280×960

√

Zavio

F3206

MG.1.6.0

2c045

1920×1080

√

Pelco

IX30DN

-ACFZH

1.8.2-20

120327-

2.9080-A

1.7852

2048×1536

√

Digital Video Recorder User Manual

171

UD11624B