Hoover HBWM 814DC-80 User Manual

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Thank-you for choosing a Hoover washing

machine. We are proud to always offer

new, innovative and technologically

advanced products, with a complete range

of home appliances to ensure true

assistance in your daily routine.

We suggest you register your product at

www.registerhoover.com to gain faster

access to supplementary services solely

reserved to our most loyal customers.

Carefully read this manual for correct and

safe appliance use and for helpful tips on

efficient maintenance.

Only use the washing machine

after carefully reading these instructions.

We recommend you always keep this

manual on hand and in good condition for

any future owners.

Please check that the appliance is

delivered with this instruction manual,

warranty certificate, service centre address

and energy efficiency label. Also check that

plugs, drain hose support hook and liquid

detergent or bleach tray (only on some

models) are included. We recommend you

keep all these components.

On receipt of your appliance please

check it carefully for damage. Any

damage found must be reported to the

delivery driver immediately. Alternatively

damage found must be reported to the

retailer within 2 days of receipt.

Each product is identified by a unique 16-

character code, also called the “serial

number”, printed on the sticker. This can be

found inside the door opening. This code is

a unique code for your product that you will

need to register the product warranty, or if

you need to contact the customer service

centre.

This appliance is marked according to

the European directive 2012/19/EU

on Waste Electrical and Electronic

Equipment (WEEE).

WEEE contains both polluting substances (which

can cause negative consequences for the

environment) and basic components (which can

be re-used). It is important to have WEEE

subjected to specific treatments, in order to

remove and dispose properly all pollutants, and

recover and recycle all materials. Individuals can

play an important role in ensuring that WEEE

does not become an environmental issue; it is

essential to follow some basic rules:

! WEEE should not be treated as household

waste;

! WEEE should be handed over to the relevant

collection points managed by the municipality or

by registered companies. In many countries, for

large WEEE, home collection could be present.

In many countries, when you buy a new

appliance, the old one may be returned to the

retailer who has to collect it free of charge on a

one-to-one basis, as long as the equipment is of

equivalent type and has the same functions as

the supplied equipment.

1. GENERAL SAFETY RULES

2. INSTALLATION

3. PRACTICAL TIPS

4. MAINTENANCE AND CLEANING

5. QUICK USER GUIDE

6. CONTROLS AND PROGRAMS

7.

THROUBLESHOOTING AND WARRANTY

Environmental conditions

Contents

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1. GENERAL SAFETY

RULES

! This appliances is intended to

be used in household and

similar applications such as:

- Staff kitchen areas in shops, offices

and other working environments;

- Farm houses;

- By clients in hotels, motels and

other residential type environments;

- Bed and breakfast type environments.

A different use of this appliance

from household environment

or from typical housekeeping

functions, as commercial use by

expert or trained users, is excluded

even in the above applications. If

the appliance is used in a manner

inconsistent with this it may reduce

the life of the appliance and may

void the manufacturer’s warranty.

Any damage to the appliance or

other damage or loss arising

through use that is not consistent

with domestic or household use

(even if located in a domestic or

household environment) shall not

be accepted by the manufacturer to

the fullest extent permitted by law.

! This appliance can be used by

children aged from 8 years and

above and persons with reduced

physical, sensory or mental

capabilities or lack of experience

and knowledge if they have been

given supervision or instruction

concerning use of the appliance

in a safe way and understand the

hazards involved.

Children shall not play with the

appliance. Cleaning and user

maintenance shall not be made

by children without supervision.

! Children should be supervised

to ensure that they do not play

with the appliance.

! Children of less than 3 years

should be kept away unless

continuously supervised.

! If the supply cord is damaged, it

must be replaced by the

manufacturer, its service agent

or similarly qualified persons in

order to avoid a hazard.

! Only use the hose-sets

supplied with the appliance for

the water supply connection

(do not reuse old hose-sets).

! Water pressure must be between

0.05 MPa and 0.8 MPa.

! Make sure carpets or rugs do

not obstruct the base or any of

the ventilation openings.

! The OFF condition is reached

by

placing the reference mark on

the programmes control/knob in

the vertical position. Any other

different position of such control

sets the machine in ON condition

(only for models with programmes

knob).

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! After installation, the appliance

must be positioned so that the

plug is accessible.

! The maximum load capacity of

dry clothes depends on the

model used (see control panel).

! To consult the product technical

specification please refer to the

manufacturer website.

! Before cleaning or maintaining

the washing machine, unplug

the appliance and turn off the

water tap.

! Make sure the electrical system

is

earthed

. Otherwise, seek

qualified professional assistance.

! Please do not use converters,

multiple sockets or extension

cords.

! Make sure there is no water in

the drum before opening the

door.

! Do not pull on the power cord

or appliance to unplug the

machine.

! Do not expose the washing

machine to rain, direct sunlight

or other weather elements.

Protect from possible freezing.

! When moving, do not lift the

washing machine by the knobs

or detergent drawer; during

transport, never rest the door on

the trolley. We recommend two

people lift the washing machine.

! In the event of fault and/or

malfunction, turn off the

washing machine, close the

water tap and do not tamper

with the appliance.

Immediately contact the

Customer Service Centre and

only use original spare parts.

Failure to observe these

instruction may jeopardise

appliance safety.

By placing the

mark on this

product, we are confirming

compliance to all relevant

European safety, health and

environmental requirements which

are applicable in legislation for

this product.

Safety instructions

WARNING:

water may reach very high

temperatures during the

wash cycle.

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2. INSTALLATION

! Release the power chord and

drain hose from the securing

clip at the rear of the machine.

! Remove the 2 or 4 transportation

screws (A) on the back and

remove the 2 or 4 flat washers,

rubber bungs and plastic spacer

tubes (B) as illustrated in figure 1.

! If the washing machine is built-in,

unscrew the 3 or 4 transportation

screws (A) and remove the 3 or

4 flat washers, rubber bungs and

plastic spacer tubes (B).

!

During the removal of the screws

occasionally spacer tubes fall

inside the product, these can be

remove by tilting the product forward

and recovering them from the floor

or inside the base of the machine.

! Cover the open transportation

screw holes with the 2 or 4

plastic caps included in the

instruction bag.

Place the corrugated plastic

sheet, found on top of the

appliance during the unpacking

process, into the base of the

appliance as shown in figure 2

(according to the model,

consider version A, B or C).

A

B

1

3

2

1

3

1

2

A

C

B

2

WARNING:

keep packaging materials

away from children.

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! Position the template onto the

reverse of the furniture door. It

is possible to mount the hinges

and closure magnet on the right

or left-hand side depending on

your requirements. Mark the

screw hole positions, then drill

out these positions.

! Fix the hinges in place with the

4 screws provided (A).

! Fix the magnet (B) in place

using screw (C).

! Mount the plate (D) on the right

or left-hand side, depending on

your installation requirements.

Place the plastic support (E)

under the plate and fix it in

position with screw (F).

! Snap mount cap (G) in the

lower position.

A

D

E

G

F

BC

Instructions for mounting the

furniture door

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! Mount the furniture door to the

front of the washer using the

hinges. Place the spacers

under the hinges (I) and then

fix in position with screw (H).

! Slide the washer into an

opening of the size indicated in

the diagram opposite. A furniture

plinth may be run across the front

of the appliance, but its height will

be dictated by the height the

washer is set at.

! The 4 adjustable feet allow the

height of the washer to be

adjusted from 820 mm to a

maximum of 840 mm. To adjust

the height, you should remove

the nuts fitted to each foot and

replace these with the 5 mm

nuts supplied. Raise the feet to

your desired height and then

fully tighten the lock nut to the

base of the washer.

570

596

600 min.

600

HI

820 min.

825 min.

We suggest mounting the

furniture door so that it opens

towards the left, which is the

same direction as the porthole

door. This will leave more

space when you are loading

washing into the appliance.

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! Connect the water hose to the water

supply tap (fig. 3) only using the hose

supplied with the appliance (do not

reuse old hose-sets).

! Some models may include one or more of

the following features:

! HOT&COLD (fig. 4):

water mains connection settings with hot

and cold water for higher energy savings.

Connect the grey tube to the cold water

tap and the red one to the hot water

tap. The machine can be connected to

the cold water tap only: in this case, some

programs may start a few minutes later.

! AQUASTOP (fig. 5):

a device located on the supply tube that

stops water flow if the tube deteriorates;

in this case, a red mark will appear in the

window “A” and the tube must be

replaced. To unscrew the nut, press the

one-way lock device "B".

! AQUAPROTECT – SUPPLY TUBE WITH

GUARD (fig. 6):

Should water leak from the primary

internal tube "A", the transparent

containment sheath "B" will contain water

to permit the washing cycle to complete.

At the end of the cycle, contact the

Customer Service Centre to replace the

supply tube.

! The washing machine should be installed

in its final position such that the water fill

hose is not kinked or trapped. The

corrugated drain hose should be inserted

into suitable drain pipe of between 50 cm

and 85 cm height above the floor using

the curved drain hose support. If an under

sink connection is used the drain hose

must be routed above the sink overfill

opening to prevent back siphoning. Care

must be taken to avoid kinking or trapping

the drain hose (fig. 7).

3

1

4

B

A

5

B

A

6

min 50 cm

max 85 cm

+2,6 mt

max

max 100 cm

min 4 cm

7

Hydraulic connections

Setting

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! Level the appliance using the feet as

illustrated in figure 8:

a. turn the nut clockwise to release the

screw;

b. rotate the foot to raise or lower it until it

touches to the floor;

c. lock the foot, screwing in the nut, until it

tightens against to the bottom of the

washing machine.

! Plug in the appliance.

A

B

C

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The detergent draw is split into 3

compartments as illustrated in figure 9:

! compartment "1": for prewash detergent;

! compartment “ ”: for special additives,

softeners, starch fragrances, etc.;

! compartment "2": for washing detergent.

A liquid detergent cup is also included IN

SOME MODELS (fig. 10). To use it, place it

in compartment "2". This way, liquid

detergent will only enter the drum at the

right time. The cup can also be used for

bleach when the “Rinse” program is

selected.

2

1

9

10

WARNING:

contact the Customer Service Centre

should the power cord need

replacement.

Detergent drawer

WARNING:

only use liquid products; the washing

machine is set to automatically dose

additives at each cycle during the last

rinse.

WARNING:

some detergents are not designed for

use in the dispenser drawer but are

supplied with their own dispenser that

is placed in the drum directly.

WARNING:

installation faults are not covered by

the manufacturers warranty.

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3. PRACTICAL TIPS

WARNING: when sorting laundry, make

sure:

- have eliminated metallic objects such as

hair clips, pins, coins, from laundry;

- to have buttoned pillow cases, closed

zips, tied loose belts and long robe

ribbons;

- to have removed rollers, hooks or clips

from curtains;

- to have carefully read clothing washing

labels;

- to have removed any persistent stains

using specific detergents.

! When washing rugs, bedcovers or other

heavy clothing, we recommend you avoid

the spinning cycle.

! To wash wool, make sure the item can be

machine washed and marked by the

“Pure virgin wool” symbol with the “Does

not mat” or “Machine washable” label.

A guide environmentally friendly and

economic use of your appliance.

Maximise The Load Size

! Achieve the best use of energy, water,

detergent and time by using the

recommended maximum load size.

Save up to 50% energy by washing a full

load instead of 2 half loads.

Do you need to pre-wash?

! For heavily soiled laundry only!

SAVE detergent, time, water and

between 5 to 15% energy consumption

by NOT selecting Prewash for slight to

normally soiled laundry.

Is a hot wash required?

! Pretreat stains with stain remover or soak

dried in stains in water before washing to

reduce the necessity of a hot wash

programme.

Save up to 50% energy by using a 60°C

wash programme.

Following is a quick guide with tips and

recommendations on detergent use at the

various temperatures. In any case, always

read the instructions on the detergent for

correct use and doses.

Load tips

Helpful suggestions for the user

When washing heavily soiled whites,

we recommend using cotton

programs of 60°C or above and a

normal washing powder (heavy duty)

that contains bleaching agents that at

medium/high temperatures provide

excellent results.

For washes between 40°C and 60°C

the type of detergent used needs to be

appropriate for the type of fabric and

level of soiling.

Normal powders are suitable for “white”

or colour fast fabrics with high soiling,

while liquid detergents or “colour

protecting” powders are suitable for

coloured fabrics with light levels of

soiling.

For washing at temperatures below

40°C we recommend the use of liquid

detergents or detergents specifically

labeled as suitable for low temperature

washing.

For washing wool or silk, only use

detergents specifically formulated for

these fabrics.

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4. MAINTENANCE AND

CLEANING

To clean the washing machine exterior, use

a damp cloth, avoiding abrasives, alcohol

and/or solvents. To maintain a good wash

performance we recommend that the soap

drawer and pump filters are regularly

cleaned. A monthly service wash, using a

proprietary cleaner is also recommended.

! We recommend you clean the drawer to

avoid accumulating detergent and

additive residue.

! To do this, extract the drawer using slight

force, clean it with running water and

reinsert it in its housing.

! Ensure the siphon cap is correctly

refitted.

! The washing machine comes with a

special filter able to trap large residue,

such as buttons or coins, which could

clog the drain.

! Only available on certain models: pull out

the corrugated hose, remove the stopper

and drain the water into a container.

! Ensure all the water has been emptied

from the drum.

! Before unscrewing the filter, we

recommend you place an absorbent cloth

under it to keep the floor dry. A small

amount of water will come out of the filter

as you remove it - this is normal.

! Turn the filter counter-clockwise to the

limit stop.

! Remove and clean the filter; when

finished, replace it turning it clockwise.

The filter handle will be locked when it is

not possible to turn any further and the

handle is horizontal. Smearing a small

amount of liquid soap on the filter seal will

help refitting.

! Repeat the previous steps in reverse

order to reassemble all parts.

! Should the washing machine be stored in

an unheated room for a long period of

time, drain all water from tubes.

! Unplug the washing machine.

! Detach the tube from the drainage

system and clip on the rear of the

machine and lower it, fully draining water

into a bowl.

! Secure the drain tube with the drainage

system and clip on the rear of the

machine when finished.

! Keep the door glass and gasket clean.

Drawer cleaning

Filter cleaning

Suggestions for moves or

prolonged disuse

The manufacturers warranty only

covers faults within the product of a

mechanical or electrical nature.

Faults caused by handling,

installation or miss use are not

covered and may incur a charge for

any repair visit to resolve.

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5. QUICK USER GUIDE

This washing machine automatically adjusts

the level of the water to the type and

quantity of washing. This system gives a

reduction in energy consumption and a

saving in washing times.

! Turn on the washing machine and select

the required program.

! Adjust the washing temperature if

necessary and press the required "option"

buttons.

! Press the START/PAUSE button to start

washing.

Should power go out when the washing

machine is running, a special memory

saves the settings and, when power

returns, the machine resumes the cycle

from where it left off.

! At the end of the programme, the

message "End" will appear on the display

or, on some models, all wash stage

indicator lights will turn on.

! Turn off the washing machine.

For any type of wash, see the program

table and follow the operating sequence

as indicated.

Water pressure:

min 0.05 Mpa / max 0.8 Mpa

(0.05 MPa dispenses approximately 1 litre

of water in 10 seconds)

Spin r.p.m.: See rating plate.

Power input / Power current fuse amp /

Supply voltage: See rating plate.

6. CONTROLS AND

PROGRAMS

A

DCEFGB

H

L

I MN O P

A

Programme selector with OFF

position

B

START/PAUSE button

C

DELAY START button

D

OPTIONS button

E

RAPID / STAIN LEVEL button

F

TEMPERATURE SELECTION

button

G

SPIN SPEED button

F+G

KEY LOCK

H

Digital display

I

OPTIONS indicator lights

L

DOOR LOCKED indicator light

M

KG MODE indicator light

N

KEY LOCK indicator light

O

TEMPERATURE SELECTION

indicator lights

P

SPIN SPEED indicator lights

Program selection

Wait until the DOOR LOCKED light has

gone out before opening the door.

Technical data

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! Press the START/PAUSE button to start

the selected cycle.

! Once a programme is selected the

programme selector remains stationary on

the selected programme till cycle ends.

! Switch off the washing machine by

turning the selector to OFF.

! Press to start the selected cycle.

ADD OR REMOVE ITEMS AFTER THE

PROGRAMMES HAS STARTED (PAUSE)

! Press and hold the START/PAUSE

button for about 2 seconds (some

indicator light and the time remaining

indicator will flash, showing that the

machine has been paused).

! Wait 2 minutes until the safety device

unlocks the door.

! After you have added or removed items,

close the door and press the

START/PAUSE button (the programme

will start from where it left off).

CANCELLING THE PROGRAMME

! To cancel the programme, set the

selector to the OFF position.

! This button allows you to pre-programme

the wash cycle to delay the start of the

cycle for up to 24 hours.

! To delay the start use the following

procedure:

- Select the required programme.

- Press the delay start button once to

activate it (h00 appears on the display)

and then press it again to set a 1 hour

delay (h01 appears on the display). The

pre-set delay increases by 1 hour each

Opening the door

A special safety device prevents the

door from being opened immediately

after the end of the cycle.

Wait for 2 minutes after the wash

cycle has finished and the "Door

Security" light has gone out before

opening the door.

PROGRAMME selector with OFF

position

When the programme selector is turned

the display lights up to show the settings

for the programme selected.

For energy saving, at the end of the

cycle or with an inactivity period, the

display level contrast will decrease.

N.B.: To switch the machine off, turn

the programme selector to the OFF

position.

The programme selector must be

returned to the OFF position at the end

of each cycle or when starting a

subsequent wash cycle prior to the next

programme being selected and started.

START/PAUSE button

Close the door BEFORE selecting the

button START/PAUSE.

When the START/PAUSE button has

been pressed, the appliance can take

few seconds before it starts working.

Before you open the door, please

check water level is below the door

opening to avoid flooding.

DELAY START button

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time the button is pressed, until h24

appears on the display, at which point

pressing the button again will reset the

delay start to zero.

- Confirm by pressing the START/PAUSE

button. The delay countdown will begin

and when it has finished the programme

will start automatically.

! It is possible to cancel the delay start by

turning the programme selector to OFF.

If there is any break in the power supply

while the machine is operating, a special

memory stores the selected programme

and, when the power is restored, it

continues where it left OFF.

This button allows you to choose between

three different options:

- AQUAPLUS

! This option (available only in some

programmes) allows you to wash the load

in a much larger quantity of water and

this, together with the new combined

action of the drum rotation cycles, where

water is filled and emptied, will give you

garments which have been cleaned and

rinsed to perfection so that the detergent

dissolves completely, ensuring an

efficient cleaning action.

! This function is for the people with

delicate and sensitive skin.

! This function can be used for children’s

items and for washing of very dirty items,

for which you are required to use a lot of

detergent, or for washing of Towels

whose fibres have the tendency to hold

the detergent.

- HYGIENE +

Activated when you set 60°C of

temperature. This option allows deep

cleaning of your clothes by maintaining the

same temperature for the whole wash.

- EASY IRON

This function allows you to minimizes

creases as much as possible, eliminating

the intermediate spins or reducing the

intensity of the last one.

This button allows you to choose between

two different options, depending on the

selected programme.

- RAPID

The button becomes active when

you select the RAPID (14/30/44 Min.)

programme on the knob and allows you to

select one of three durations indicated.

- STAIN LEVEL button

! Once the programme has been selected

the wash time set for that programme will

be automatically shown.

! This option allows you to choose between

3 levels of wash intensity modifying the

length of the programme, depending on

how much the fabrics are soiled (can only

be used on some programmes as shown

in the table of programmes).

! This button allows you to change the

temperature of the wash cycles.

! It is not possible to raise the temperature

over the maximum allowed for the

programme, in order to protect the

fabrics.

! If you want carry out a cold wash all the

indicators must be off.

The option buttons should be

selected before pressing the

START/PAUSE button.

OPTIONS button

If an option is selected that is not

compatible with the selected

programme then the option indicator

light first flashes and then goes off.

RAPID / STAIN LEVEL button

TEMPERATURE SELECTION

button

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! By pressing this button, it is possible to

reduce the maximum speed, and if you

wish, the spin cycle can be cancelled.

! If the label does not indicate specific

information, it is possible to use the

maximum spin expected in the program.

! To reactivate the spin cycle press the

button until you reach the spin speed you

would like to set.

! It is possible to modify the spin speed

without pausing the machine.

! Pressing simultaneously the buttons

TEMPERATURE SELECTION and SPIN

SPEED for about 3 seconds, the

machine allows you to lock the keys. In

this way, you can avoid making

accidental or unwanted changes if a

button on the display is pressed

accidently during a cycle.

! The key lock can be simply cancelled by

pressing the two buttons simultaneously

again or turning off the appliance.

The display’s indicator system allows you to

be constantly informed about the status of

the machine.

1

5

2 3 4 6 7

1) OPTIONS INDICATOR LIGHTS

The indicator lights show the options that

can be selected by the relevant button.

2) CYCLE DURATION

! When a programme is selected the

display automatically shows the cycle

duration, which can vary, depending on

the options selected.

! During the initial filling phase of the cycle

the machine calculates the actual cycle

time needed based on the load size,

content and options selected. The real

time of the wash will then be displayed.

This time can recaulculate during the

wash depending on detergent levels and

load balancing.

3) DOOR LOCKED INDICATOR LIGHT

! The indicator light is illuminated when the

door is fully closed.

SPIN SPEED button

To prevent damage to the fabrics, it is

not possible to increase the speed

over the maximum allowed for the

programme.

An over dosing of detergent can

cause excessive foaming. If the

appliance detects the presence of

excessive foam, it may exclude the

spinning phase or extend the duration

of the program and increase water

consumption.

The machine is fitted with a special

electronic device, which prevents the

spin cycle should the load be

unbalanced. This reduces the noise

and vibration in the machine and so

prolongs the life of your machine.

KEY LOCK

Digital Display

Close the door BEFORE selecting the

START/PAUSE button.

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! When START/PAUSE is pressed on

the machine with the door closed, the

indicator will flash momentarily and then

illuminate.

! A special safety device prevents the door

from being opened immediately after the

end of the cycle. Wait for 2 minutes after

the wash cycle has finished and the

DOOR LOCKED light has gone out before

opening the door. At the end of the cycle

turn the programme selector to OFF.

4)

Kg Mode INDICATOR LIGHT (function

active only on Cotton and Synthetics

programmes)

! During the first minutes of the cycle, the

"Kg Mode" indicator will remain on while

the intelligent sensor will weigh the

laundry and adjust the cycle time, water

and electricity consumption accordingly.

! Through every wash phase "Kg Mode"

allows to monitor information on the wash

load in the drum and in the first minutes of

the wash it:

- adjusts the amount of water required;

- determines the length of the wash cycle;

- controls rinsing according to the type of

fabric selected to be washed it;

- adjusts the rhythm of drum rotation for

the type of fabric being washed;

- recognises the presence of too much

soap suds, and if necessary, adjust the

amount of rinse water.

- adjusts the spin speed according to the

load, thus avoiding any imbalance.

5) KEY LOCK INDICATOR LIGHT

The indicator light show that the keys are

locked.

6) WASH TEMPERATURE INDICATOR

LIGHTS

This show the washing temperature of the

selected programme that can be changed

(where allowed) by the relevant button.

If you want carry out a cold wash all the

indicators must be off.

7) SPIN SPEED INDICATOR LIGHTS

This show the spin speed of the selected

programme, you can reduce or omit by the

relevant button.

If the door is not properly closed,

the light will continue to flash for

about 7 seconds, after which the

start command will be automatically

cancelled. In this case, close the

door in the proper way and press

the START/PAUSE button.

!

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PROGRAMME

(MAX.) *

1)

2

1

(see control panel)

(MAX.)

2

1

14'

1

1,5

30°

Rapid

3)

14-30-44 Min.

30'

2

2,5

30°

44'

3

3,5

40°

Daily 59 Min.

2

2,5

3

60°

Mixed

2)

3

3,5

4

4,5

60°

Handwash & Silk

1

2

30°

Wool

1

2

40°

Sports

2,5

3

3,5

4

30°

Dark Colours

3

3,5

4

4,5

40°

Rinse

-

Drain & Spin

-

Delicates

2

2,5

40°

Baby Hygiene 60°C

2)

4

4,5

5,5

6

60°

ActivEco 20°C

6

7

8

9

20°

**

2)

6

7

8

9

60°

Whites + Prewash

2)

6

7

8

9

60°

Whites

2)

6

7

8

9

90°

Table of programmes

!

EN

19

Please read these notes:

* Maximum load capacity of dry clothes,

according to the model used (see control

panel).

(Only for models with liquid

detergent compartment)

When only a limited number of

articles have stains which require

treatment with liquid bleaching

agents, preliminary removal of

stain can be carried out in the

washing machine.

Pour the bleach into the liquid

bleach container, inserted into the

compartment marked "2" in the

detergent drawer, and set the

special programme RINSE.

When this phase has terminated,

turn the programme selector to

the OFF position, add the rest of

the fabrics and proceed with a

normal wash on the most suitable

programme.

1)

When a programme is selected,

on the display is shown the

display shows the recommended

wash temperature that can be

reduced (where allowed) by the

relevant button.

2)

For the programmes shown you

can adjust the duration and

intensity of the wash using the

STAIN LEVEL button.

3)

Selecting the RAPID program on

the knob, it will be possible to

select with the RAPID button, one

of the three rapid programs

available among 14’, 30’ and 44’.

** STANDARD COTTON PROGRAMMES

ACCORDING TO (EU) No 1015/2010 and

No 1061/2010.

COTTON PROGRAMME WITH A

TEMPERATURE OF 60°C.

COTTON PROGRAMME WITH A

TEMPERATURE OF 40°C.

These programmes are suitable to

clean normally soiled cotton laundry and

they are the most efficient programmes

in terms of combined energy and water

consumptions for washing cotton

laundry.

These programmes have been

developed to be compliant with the

temperature on the wash label on the

garments and the actual water

temperature may slightly differ from the

declared temperature of the cycle.

!

20

To clean different types of fabrics and

various levels of dirt, the washing machine

has specific programs to meet every need

of washing (see table of programmes).

Rapid (14-30-44 Min.)

Washing cycle suggested for low loads and

slightly dirty. With this program it is

recommended to reduce the quantity of

detergent normally used, in order to avoid

unnecessary waste. Selecting the RAPID

program and acting on the button you can

choose one of three programs available.

Daily 59 Min.

This specially designed programme

maintains the high quality wash performance

whilst greatly reducing the wash time. The

programme is designed for a reduced load

(see table of programmes).

Mixed

The washing and rinsing optimise the speed

and rhythm of the drum action and water

levels. The gentle spin, ensures a reduced

formation of creases in the fabric.

Handwash & Silk

This programme allows a delicate washing

cycle for garments specified as "Hand

Wash only" and laundry items made from

Silk or specified as "Wash as Silk" on the

fabric label.

Wool

This program performs a wash cycle

dedicated to the wool fabrics that can be

washed in a washing machine, or the

articles to be washed by hand.

Sports

This programme is specially designed to

wash mixed sportswear fabrics that cannot

be washed on hotter programmes and is

designed to remove the dirt and staining

created by participation in sports activities.

Dark Colours

Program designed to mix all dark garments and to

avoid the loss of colour and the formation of creases.

We recommend the use of liquid detergent.

Rinse

This program performs 3 rinses with an

intermediate spin (which can be reduced or

excluded by using the appropriate button) . It

is used for rinsing any type of fabric, for

example after a wash carried out by hand.

Drain & Spin

The program completes the drain and a

maximum spin. It is possible to delete or

reduce the spin with the SPIN SPEED button.

Delicates

This program has reduced periods of drum

rotation during the cycle and is particularly

suitable or washing delicate fabrics. The

wash cycle and rinses are carried out with a

high level of water to ensure the best

performance.

Baby Hygiene 60°C

This program allows you to wash all baby

clothes getting a perfect clean and

sanitizing effect, setting the temperature at

60°C minimum.

To optimize the result of the sanitizing effect

we recommend the use of powder detergent.

ActivEco 20°C

This innovative programme, allows you to wash

different fabrics and colours together, such as

cottons, synthetics and mixed fabrics at only

20°C and provides an excellent cleaning

performance. Consumption on this program is

about 40% of a conventional 40°C. cottons wash.

Cottons

This program is suitable to clean normally soiled

cotton laundry and it is the most efficient program

in terms of combined energy and water

consumptions for washing cotton laundry.

Whites + Prewash

This programme has been designed to

remove the stronger stains from cotton

white clothes. The prewash guarantees the

tough dirt removal. Add into compartment

"1" a quantity of detergent equal to 20% of

that used for main wash.

Whites

An intensive wash. The final spin at maximum

speed gives more efficient removal.

Programmes selection

!

EN

21

7. THROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide

provided below which includes some practical tips on how to fix the most common

problems.

ERROR CODE FORMAT

Error shown

Possible causes and practical solutions

E2 (with display)

2 flashes of the LEDs

(without display)

The machine cannot load water.

Make sure the water supply tap is open.

Make sure the water supply hose isn’t bent, kinked or trapped.

Make sure the drain pipe is at the proper height (see installation section).

Close the water supply tap, unscrew the filler hose from the back of

the washing machine and make sure the “anti-sand” filter is clean

and not blocked.

E3 (with display)

3 flashes of the LEDs

(without display)

The washing machine does not drain water.

Make sure the filter is not clogged.

Make sure the drain hose isn’t bent, kinked or trapped.

Make sure the home drainage system is not blocked and is allowing

water to flow through without obstruction. Try to drain the water in the sink.

E4 (with display)

4 flashes of the LEDs

(without display)

There is too much foam and/or water.

Ensure the correct amount of detergent is being used and the

detergent is designed for use in a washing machine.

E7 (with display)

7 flashes of the LEDs

(without display)

Door problem.

Make sure the door is correctly closed.

Make sure the clothes inside the drum are not preventing the door

from closing fully.

If the door is locked, turn off and unplug the washing machine from

the electrical supply socket, wait 2-3 minutes and reopen the door.

Any other code

Turn off and unplug the washing machine, wait a minute. Turn on the

machine and restart a program. If the error occurs again contact an

Authorised Customer Service Centre directly.

FOR ONE TOUCH MODELS

The Hoover Wizard app has a Clever Check-up function that allows you to confirm

the functionality and status of the product at any time. To use the Hoover Wizard app

you will need an Android smartphone with NFC technology.

More info can be found on the App.

If the display of the machine is showing an error (by a code or blinking LEDs), you

should turn on the App on your Android smartphone, with NFC on.

Place your smart phone against the One Touch logo on the control panel. You should now

be able to read the fault directory to solve the issue.

! Models with a display: the error is shown by a number preceded by the letter “E”

(example: E2 = Error 2).

! Models without display: an error is shown by a sequence of flashes of every LED.

The error code is shown by the number of flashes followed by a pause of 5 seconds

(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

!

22

OTHER ANOMALIES

Problem

Possible causes and practical solutions

The washing machine

does not work / start

Make sure the product is plugged into a working supply socket.

Make sure power is on.

Make sure the wall socket is working, testing it with another

appliance such as a lamp.

The door may not be correctly closed: open and close it again.

Check whether the required program was correctly selected and the

start button pressed.

Make sure the washing machine is not in pause or time delay mode.

Water leaked on the

floor near the

washing machine

This may be due to a leak from the seal between the tap, supply

hose and fill valve; in this case, replace it and tighten the hose

connections correctly.

Make sure the front filter is correctly closed.

The washing machine

does not spin

The machine is fitted with a detection system that protects the load

and product from damage if the load is not balanced before spinning.

This may result in:-

• The machine attempts to balance the load, increasing the time of

spin.

• Reduction of the speed of spin to decrease vibrations and noise.

• The spin cycle aborting to protect the machine and load.

If this is experienced remove the load de-tangle it, reload it and

restart the spin program.

This could be due to the fact that water has not been completely

drained: wait a few minutes. If the problem persists, see Error 3

section.

Some models include a "no spin" function: make sure it is not

selected.

Check which options are selected and their effect on the spin cycle.

Excessive detergent can impede the spin cycle, ensure the correct

amount of detergent is being used.

Strong vibrations /

noises are heard

during the spin cycle

The washing machine may not be fully levelled: if necessary, adjust

the feet as indicated in the specific section.

Make sure transport screws, rubber bungs and spacer tubes were

removed.

Make sure there are no foreign objects inside the drum (coins,

hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or

mechanical faults in the product due to an act or omission of the manufacturer. If

a fault is found to be caused by factors outside the product supplied, miss-use or

as a result of the instructions on use not being followed, a charge may be

applied.

!

EN

23

The use of ecological detergents without

phosphates may cause the following effects:

- cloudier rinse drain water: This effect is

tied to the suspended zeolites which do

not have negative effects on rinse

efficiency.

- white powder (zeolites) on laundry at

the end of the wash: this is normal, the

powder is not absorbed by fabric and

does not change its colour.

To remove the zeolites, select a rinse

programme. In the future consider using

slightly less detergent.

- foam in the water at last rinse: this

does not necessary indicate poor rinsing.

Consider using less detergent in future

washes.

- abundant foam: This is often due to the

anionic surfactants found in the

detergents which are hard to eliminate

from laundry.

In this case, do not re-rinse to eliminate

these effects: it will not help at all.

We suggest conducting a maintenance

wash using a proprietary cleaner.

If the problem persists or if you suspect a

malfunction, immediately contact an

Authorised Customer Service Centre.

It is always recommended to use original

spare parts, that are available at our

Authorised Customer Service Centres.

The manufacturer declines all

responsibility for any printing errors in

the booklet included with this product.

Moreover, it also reserves the right to

make any changes deemed useful to its

products without changing their essential

characteristics.

Warranty

The product is guaranteed under the

terms and conditions stated on the

certificate included with the product. The

warranty certificate must be duly filled in

and stored, so as to be shown to the

Authorised Customer Service Centre in

case of need. Proof of purchase must

be made available at the time of any

warranty related repair.

- HBWM D (6÷9) -

16.11 - 43015805 - Canon Italia - Business Services Channel

Hoover HBWM 814DC-80 User Manual

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