Hotpoint NSWM 963C BS UK User Manual
Displayed below is the user manual for NSWM 963C BS UK by Hotpoint which is a product in the Washing Machines category. This manual has pages.
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Quick Guide
THANK YOU FOR PURCHASING A HOTPOINT PRODUCT.
To receive more comprehensive assistance, register the
appliance on
www.hotpoint.eu/register
Before using the appliance carefully read the Health and Safety guide.
Before using the machine, it is imperative that the transport bolts are removed. For more
detailed instructions on how to remove them, see the Installation Guide.
CONTROL PANEL
WASH CYCLE TABLE
For all testing institutes:
2) Long cotton cycle: set programme 3 at temperature 40°C.
3) Long synthetics cycle: set cycle 4 at a temperature of 40°C.
* By selecting the 15 cycle and excluding the spin cycle, the washing machine will drain only.
** The duration of the wash cycles can be checked on the display.
*** If “Steam Hygiene” option is set, the duration of the wash cycles will increase.
The cycle duration indicated on the display or instruction manual is an estimate based on
standard conditions. The actual duration may vary in relation to several factors, such as
the temperature and pressure of the incoming water, ambient temperature, amount of
detergent, load quantity and type, load balancing and any additional options selected.
1) Test wash cycle in compliance with regulation 1061/2010:
This cycle is designed for normally soiled cotton loads and is the most ecient in terms of
both electricity and water consumption; it should be used for garments washable at 60°C or
at 40°C. The actual washing temperature may dier from the indicated value.
PRODUCT DESCRIPTION
1.
3.
2.
5.
4.
7.
6.
8.
1. Top
2. Detergent dispenser drawer
3. Control panel
4. Handle
5. Porthole door
6. Drain pump (behind the plinth)
7. Plinth (removable)
8. Adjustable feet (2)
1. ON/OFF button
2. CHILD LOCK button
3. EXTRA TOUCH button
4. EXTRA TOUCH indicator lights
5. START/PAUSE button and indicator light
6. OPTION button and indicator light
7. DELAY START button
8. SPIN button
9. TEMPERATURE button
10. WASH CYCLE SELECTOR KNOB
Maximum load 9 kg
Power input in o mode 0.5 W / in left-on mode 8 W
Detergents and
Additives
Recommended
detergent
Residual
dampness %
Energy con-
sumption kWh
Total water l
Wash cycle Temperature Max.
spin speed
(rpm)
Max.
load
(kg)
Duration
(minutes)
Wash Fabric
softener Powder Liquid
Default Range 1 2
1Mixed 40°C - 40°C 1600 9 ** –– – –
2Eco Cotton (1) 60°C 60°C 1600 9 265 44 1,14 57
40°C 1600 9 225 44 1,10 97
3 Cotton (2) 40°C - 60°C 1600 9 225 44 1,10 97
4 Synthetics (3) 40°C - 60°C 1200 4,5 175 53 0,54 55
5 Delicates 40°C - 40°C 1000 4,5 ** –– – –
6Wool 40°C - 40°C 800 2 ** –– – –
7 White 40°C - 90°C 1600 9 ** – – – –
8 Duvet 30°C - 30°C 1000 3,5 ** –– – –
9 Rapid 30 min 30°C - 30°C 800 4,5 ** –– – –
10 Full Load 45 min 40°C - 40°C 1200 9 ** –– – –
11 Shirts 40°C - 40°C 600 2 ** –– – –
12 Baby 40°C - 40°C 800 4 ** –– – –
13 Anti Stain 40° 40°C - 40°C 1600 9 ** –– – –
14 Anti Allergy 60°C - 60°C 1600 5 ** – – –
15 Spin & Drain * – – 1600 9 ** – – – – – – –
16 Rinse & Spin – – 1600 9 ** – – – – – –
Required dosage Optional dosage
DETERGENT DISPENSER DRAWER
Compartment *:
Do not insert detergent in this compartment.
Compartment 1: Washing detergent (powder
or liquid)
If liquid detergent is used, the removable plastic
partition A (supplied) should be used for proper
dosage.
If powder detergent is used, place the partition
into slot B.
Compartment 2: Additives (fabric softeners, etc.)
The fabric softener must not exceed the “MAX” level.
! Use powder detergent for white cotton garments, for pre-washing, and
for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
1
2
A
B
*
1
10
2
DISPLAY
4
5
6
7
8
9
3
WASH CYCLES
Follow the instructions on the symbols of the garment’s wash care label. The
value indicated in the symbol is the maximum recommended temperature for
washing the garment.
Mixed
For washing lightly to normally soiled resistant garments in
cotton, linen, synthetic bres and mixed bres.
Eco Cotton
Suitable for washing moderately soiled cotton garments. At
40°C and 60°C it is the standard cycle for washing cotton garments, and is
the most ecient in terms of combined water and electricity
consumption.
Cotton
Suitable for washing towels, underwear, table cloths, etc. made of
resistant linen and cotton that are moderately to heavily soiled.
Synthetics
Suitable for washing moderately soiled garments made of synthetic bres
(e.g. polyester, polyacrylic, viscose, etc.) or mixed synthetic-cotton bres.
Delicates
Suitable for washing lightly soiled garments made of synthetic bres (e.g.
polyester, polyacrylic, viscose, etc.) or mixed synthetic-cotton bres.
Wool - Woolmark Apparel Care - Green:
The “Wool” wash cycle is approved by the Woolmark Company
for washing wool garments classied as “hand-washable”,
provided that the wash complies with the instructions
appearing on the garment’s label and with those provided by
the manufacturer of this washing machine. (M1127)
White
For heavily soiled whites and resistant colours.
Duvet
Suitable for washing clothing padded with goose down, such as single
duvets (weighing under 3,5 kg), cushions or down jackets. Duvets should
be loaded into the drum with their edges folded inwards and no more
than ¾ of the total drum volume should be used up. For best results, it is
advisable to use liquid detergent to be poured into the detergent drawer.
Rapid 30 min
For washing lightly soiled garments in a short time. Not suitable for wool,
silk and garments to be washed by hand.
Full Load 45 min
Suitable for washing a full load of cotton clothes moderately soiled in 45
minutes.
Shirts
Use the special wash cycle to wash shirts in dierent fabrics and colours
to guarantee they receive the best possible care.
Baby
Use the special wash cycle to remove the soiling typically caused by
babies, while removing all traces of detergent from nappies in order to
prevent the delicate skin of babies from suering allergic reactions. The
cycle has been designed to reduce the amount of bacteria by using a
greater quantity of water and optimising the eect of special disinfecting
additives added to the detergent.
Anti Stain 40°
the programme is suitable to heavily-soiled garments with resistant
colours. It ensures a washing class that is higher than the standard class (A
class). When running the programme, do not mix garments of dierent
colours. We recommend the use of powder detergent. Pre-treatment with
special additives is recommended if there are particularly obstinate stains.
Anti Allergy
Suitable for removing major allergens such as pollen, mites and cat or
dog hair.
Spin & Drain
Spins the load then empties the water. For resilient garments. If you
exclude the spin cycle, the machine will drain only.
Rinse & Spin
Rinses and then spins. For resilient garments.
DISPLAY
The display is useful when programming the washing machine and
provides plenty of information.
The duration of the available wash cycles and the remaining time of a running
cycle appear (the display will show the maximum duration of the cycle chosen,
which may decrease after several minutes, since the eective duration of the
programme varies depending on the wash load and the settings chosen); if the
DELAY START option has been set, the countdown to the start of the selected
wash cycle will appear.
Pressing the corresponding button allows you to view the maximum spin speed
and temperature values attained by the machine during the set wash cycle, or
the values selected most recently, if these are compatible with the set wash cycle.
Locked door indicator
When lit, the symbol indicates that the door is locked. To prevent any
damage, wait until the symbol turns o before opening the door.
To open the door while a cycle is in progress, press the START/PAUSE
button ; if the symbol is o, the door can be opened.
FIRSTTIME USE
Once the appliance has been installed, and before it is used for the rst
time, run a wash cycle with a very little detergent and no laundry, by
setting the “Auto-Clean” cycle. (see “CARE AND MAINTENANCE”)
DAILY USE
Prepare the laundry by following the suggestions appearing under the
“TIPS AND SUGGESTIONS” section.
- Press the ON/OFF button ; the indicator light relative to START/PAUSE
will ash slowly green.
- Open the door. Load the laundry while making sure not to exceed the
maximum load quantity indicated in the wash cycle table.
- Pull out the detergent dispenser drawer and pour the detergent into the
relevant compartments, as described in the “DETERGENT DISPENSER
DRAWER” section.
- Close the door.
- The machine automatically displays the maximum temperature and spin
speed values for the selected cycle, or the most recently used settings if
they are compatible with the selected cycle. Pressing the
60°
40°
button
gradually reduces the temperature down to the cold wash “OFF” setting.
Pressing the button gradually reduces the spin speed until it is
completely excluded (“OFF” setting). Pressing the buttons further restores
the maximum allowed values for the selected cycle.
- Select the desired wash cycle.
- Select the desired options.
- Press the START/PAUSE button to start the wash cycle; the relative
indicator light will light up steady green and the door will lock ( symbol on).
PAUSING A CYCLE
To pause the wash cycle, press the START/PAUSE button again; the
indicator light will ash amber. To start the wash cycle from the point at
which it was interrupted, press the START/PAUSE button again.
OPENING THE DOOR, IF NECESSARY
Once a cycle starts, the symbol turns on to signal that the door cannot
be opened. While a wash cycle is running, the door remains locked. To
open the door while a cycle is under way, for example, to add or remove
garments, press the START/PAUSE button to pause the cycle; the
indicator light will ash amber. If the symbol is not lit, the door may be
opened. Press the START/PAUSE button again to continue the cycle.
CHANGING A RUNNING WASH CYCLE
To change a wash cycle while it is in progress, pause the washing machine
using the START/PAUSE button (the relative indicator light will ash amber),
then select the desired cycle and press the START/PAUSE button again.
! To cancel a cycle that has already begun, press and hold the ON/OFF
button. The cycle will be stopped and the machine will switch o.
AT THE END OF THE WASH CYCLE
This will be indicated by the word “END” on the display; when the symbol
switches o, the door may be opened. Open the door, unload the laundry and
switch o the machine. If you do not press ON/OFF button, the washing
machine will switch o automatically after about a half of an hour.
OPTIONS
- If the selected option is not compatible with the set wash cycle, the
indicator light will ash and the option will not be activated.
Extra Rinse
Selecting this option allows for enhancing rinsing eciency and fully
removing the detergent. It is particularly useful for sensitive skin.
EXTRA
TOUCH Extra Touch
After pushing the button for the 1st time, option “Rapid Option” is
selected and the cycle duration will be reduced.
After pushing the button for the 2nd time, option “Steam Hygiene”
enhances washing performance by generating steam during the wash cycle
to remove any bacteria from the bres, which are treated at the same time.
! The steam generated during the operation of the washing machine may
cause the porthole door to become hazy.
h
Delay
To set a delayed start for the selected cycle, press the corresponding
button repeatedly until the desired delay period is reached. When this
option has been activated, the symbol lights up on the display. To
remove the delayed start setting, press the button until “OFF” appears on
the display.
60°
40°
Temperature
Each wash cycle has a pre-dened temperature. To modify the
temperature, press the
60°
40°
button. The value will appear on the display.
Spin
Each wash cycle has a pre-dened spin speed. To modify the spin speed,
press the button. The value will appear on the display.
CHILD LOCK
To activate the control panel lock, press and hold the button for
approximately 2 seconds. When the symbol is lit, the control panel is
locked (except for the ON/OFF button). This will prevent accidental
modications to wash cycles, especially when children are at home. To
deactivate the control panel lock, press and hold the button for
approximately 2 seconds.
TIPS AND SUGGESTIONS
Divide the laundry according to:
Type of fabric (cotton, mixed bres, synthetics, wool, garments to be
hand-washed). Colour (separate coloured garments from whites, wash
new coloured garments separately). Delicates (small garments – such as
nylon stockings – and items with hooks – such as bras: insert them in a
fabric bag).
Empty the pockets:
Objects such as coins or lighters can damage the washing machine and
the drum. Check all buttons.
CARE AND MAINTENANCE
Before performing cleaning and maintenance, switch the washing machine
o and disconnect it from the mains power. Do not use ammable liquids to
clean the washing machine.
Cutting o the water and electricity supplies
Close the water tap after every wash. This will limit wear on the hydraulic
system inside the washing machine and help to prevent leaks.
Unplug the washing machine when cleaning it and during all
maintenance work.
Cleaning the washing machine
The outer parts and rubber components of the appliance can be cleaned
using a soft cloth soaked in lukewarm soapy water. Do not use solvents or
abrasives.
The washing machine has a “Auto-Clean” cycle for its internal parts; it
must be run without any load in the drum.
To optimise this cycle, it is possible to use either detergent (10% of the
quantity specied for lightly soiled garments) or special additives to clean
the washing machine. We recommend running a cleaning cycle every 40
wash cycles.
To start the programme, close the door, turn the machine ON and press
button for 5 seconds.
The cycle will start automatically and will run for about 70 minutes. To
stop the cycle, press the START/PAUSE button.
Cleaning the detergent dispenser drawer
Remove the dispenser drawer by lifting and pulling it outwards. Wash it
under running water; this procedure should be eected regularly.
Caring for the door and drum
Always leave the porthole door ajar in order to prevent unpleasant
odours from forming.
Cleaning the pump
The washing machine is tted with a self-cleaning pump that does not require
any maintenance. Small items (such as coins or buttons) may sometimes fall
into the protective pre-chamber situated at the base of the pump.
! Make sure that the wash cycle has ended and unplug the appliance.
To access the pre-chamber:
1. remove the covering panel on the front side of the machine by inserting
a screwdriver in the centre and sides of the panel and using it as a lever;
2. loosen the drainage pump cover by turning it anti-clockwise: it is
normal for some water to leak out;
3. clean the inside thoroughly;
4. screw the cover back on;
5. put the panel back in place, making sure the hooks slot in place before
pushing the panel onto the appliance.
Checking the water inlet hose
Check the water inlet hose at least once a year. If it is cracked or broken, it
must be replaced: during wash cycles, the high pressure of the water
could suddenly split the hose open.
! Never use hoses that have already been used.
LOAD BALANCING SYSTEM
Before every spin cycle, to avoid excessive vibrations before every
spin and to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the washing
rotation speed. If, after several attempts, the load is not balanced
correctly, the machine spins at a reduced spin speed. If the load is
excessively unbalanced, the washing machine performs the distribution
process instead of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are mixed in the load.
ACCESSORIES
Contact our Technical Assistance Service to check whether the following
accessories are available for this washing machine model.
Stacking kit
With this accessory you can secure the tumble dryer to the upper part of
your washing machine to save space and facilitate loading and unloading
of the tumble dryer.
TRANSPORT AND HANDLING
Do not lift the washing machine by gripping it from the upper section.
Unplug the appliance and close the water tap. Check that the door and
detergent dispenser drawer are tightly closed. Detach the lling hose
from the water tap then detach the drain hose. Empty all the water
remaining in the hoses and secure the latter so that they do not get
damaged during transport. Apply the transport bolts back on. Repeat, in
reverse order, the transport bolt removal procedure described in the
“Installation instructions”.
TROUBLESHOOTING
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service, make sure that the problem cannot be easily
solved using the following list.
Anomalies Possible causes / Solution
The washing machine does
not start.
The appliance is not plugged into the socket fully, or not enough to make contact.
There is no power in the house.
The wash cycle does not start.
The washing machine door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been opened.
A delay has been set for the start time.
The washing machine does
not ll with water (“H2O”
appears on the display).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap has not been opened.
There is no water supply in the house.
The pressure is too low.
The START/PAUSE button has not been pressed.
The washing machine
continuously loads and
unloads water.
The drain hose is not tted between 65 and 100 cm from the oor.
The free end of the hose is immersed in water.
The wall drainage system is not tted with a breather pipe.
If the problem persists even after these checks, turn o the water tap, switch the appliance o and contact the
Technical Assistance Service. If the home is on one of the upper oors of a building, there may be problems relating
to back-siphonage, causing the washing machine to ll with water and drain continuously. Special anti-siphon
valves are available in shops and help to prevent this inconvenience.
The washing machine does
not drain or spin.
The cycle does not include drainage: with certain cycles it must be started manually.
The drain hose is bent.
The drainage duct is clogged.
The washing machine
vibrates a lot during the spin
cycle.
The drum was not unlocked correctly during installation.
The washing machine is not level.
The washing machine is tucked between furniture cabinets and the wall.
The washing machine leaks.
The water inlet hose is not screwed on properly.
The detergent dispenser drawer is obstructed.
The drain hose is not properly attached.
The “Options” and START/
PAUSE indicator lights
ash rapidly and the display
visualises an error code (e.g.:
F-01, F-...).
Switch o the machine and unplug it, wait for approximately 1 minute and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
There is too much foam.
The detergent is not suitable for machine washing (it should display the text “for washing machines” or “hand and
machine wash”, or the like).
Too much detergent was used.
After pressing START/PAUSE
button, the drum turns
but the washing machine
does not ll water and no
error on display.
See “DEMO MODE”
You can download the SAFETY AND INSTALLATION INSTRUCTIONS, OPERATING MANUAL, TECHNICAL
SHEET and ENERGY DATA by:
• Visiting the website http://docs.hotpoint.eu.
• Using the QR code.
• Alternatively, contact our Technical Assistance Service (the telephone number is indicated in the warranty
booklet). When contacting the Technical Assistance Service, provide the codes shown on the adhesive label applied
to the inside of the door.
xxxxxxxxxxxx
xxxx
DEMO MODE: to deactivate this function, switch the washing machine OFF. Than press and hold “Start/Pause” button, within 5 seconds
press also “ON/OFF” button and hold both buttons for 2 seconds.
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