HP 1040 G3 User Manual

HP EliteBook Folio 1040 G3 Notebook PC

Maintenance and Service Guide

© Copyright 2016 HP Development Company,

L.P.

AMD is a trademark of Advanced Micro Devices,

Inc. Bluetooth is a trademark owned by its

proprietor and used by HP Inc. under license.

Intel, Celeron, and Pentium are trademarks of

Intel Corporation in the U.S. and other

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: January 2016

Document Part Number: 840246-001

Product notice

This user guide describes features that are

common to most models. Some features may

not be available on your computer.

Not all features are available in all editions of

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

separately purchased hardware and/or a DVD

drive to install the Windows 7 software and

take full advantage of Windows 7 functionality.

See http://windows.microsoft.com/en-us/

windows7/get-know-windows-7 for details.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the

device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not

allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or

clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as

2 External component identication .................................................................................................................. 4

Display .................................................................................................................................................................... 4

Top .......................................................................................................................................................................... 6

TouchPad ............................................................................................................................................. 6

Lights ................................................................................................................................................... 7

Buttons, speakers, and ngerprint reader (select models only) ........................................................ 8

Special function keys ........................................................................................................................... 9

Using the hot keys ............................................................................................................................. 10

Left ....................................................................................................................................................................... 11

Bottom ................................................................................................................................................................. 12

Mass storage devices ........................................................................................................................................... 19

Miscellaneous parts ............................................................................................................................................. 20

4 Removal and replacement procedures preliminary requirements .................................................................... 23

Tools required ...................................................................................................................................................... 23

Service considerations ......................................................................................................................................... 23

Plastic parts ....................................................................................................................................... 23

Cables and connectors ...................................................................................................................... 23

Drive handling ................................................................................................................................... 24

Grounding guidelines ........................................................................................................................................... 24

Electrostatic discharge damage ........................................................................................................ 24

6 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 61

Using Computer Setup ......................................................................................................................................... 61

TPM BIOS settings (select products only) ........................................................................................................... 64

Using HP Sure Start (select products only) ......................................................................................................... 64

7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 65

Changing the boot order using the f9 prompt .................................................................................. 68

TPM BIOS settings (select products only) ........................................................................................................... 68

Using HP Sure Start (select products only) ......................................................................................................... 69

9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 74

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 74

10 Backup and recovery in Windows 7 .............................................................................................................. 76

Creating recovery media and backups ................................................................................................................ 76

Guidelines .......................................................................................................................................... 76

Creating recovery media with HP Recovery Disc Creator ................................................................. 76

Backing up your information ............................................................................................................. 77

Performing a system recovery ............................................................................................................................ 78

Using the Windows recovery tools .................................................................................................... 78

Restore and recovery ........................................................................................................................................... 83

Recovering using HP Recovery Manager ........................................................................................... 83

12 Specications ............................................................................................................................................ 87

Computer specications ...................................................................................................................................... 87

35.6-cm (14.0-in) display specications ............................................................................................................. 88

Requirements for all countries ............................................................................................................................ 99

Requirements for specic countries and regions ................................................................................................ 99

15 Recycling ................................................................................................................................................ 101

Index ........................................................................................................................................................... 102

Category Description

Product Name HP EliteBook Folio 1040 G3 Notebook PC

Processors 6th Generation Intel® Core® processors:

Buttons, speakers, and ngerprint reader (select models only)

Component Description

CAUTION: Pressing and holding down the power button results

in the loss of unsaved information.

procedures are ineective, press and hold the power button for at

least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options

in Windows 10.

Power and sleep settings.

‒ or –

To learn more about your power settings in Windows 7, select

Start > Control Panel > System and Security > Power Options.

wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

logon.

Special function keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key, the num lock key, or the esc

key.

See Using the hot keys on page 10

(3) Windows key Opens the Start menu.

(5) Windows application key Displays options for a selected object.

(6) num lock key Turns the embedded numeric keypad on and o.

Using the hot keys

To use a hot key:

Press fn+function

Initiates Sleep, which saves your information in system memory. The display and other system components

turn o and power is conserved.

To exit Sleep, briey press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

The fn+f4 hot key can also alternate images among other devices that are receiving video information on the

computer.

Decreases the screen brightness incrementally as long as you hold down the key.

Increases the screen brightness incrementally as long as you hold down the key.

Mutes or restores speaker sound.

Decreases speaker volume incrementally while you hold down the key.

Increases speaker volume incrementally while you hold down the key.

Mutes the microphone.

Left

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for

the internal fan to cycle on and o during routine operation.

external drive, printer, scanner or USB hub. Standard USB ports

will not charge all USB devices or will charge using a low current.

Some USB devices require power and require you to use a

powered port.

NOTE: USB charging ports can also charge select models of

volume before putting on headphones, earbuds, or a headset.

For additional safety information, refer to the Regulatory,

Safety, and Environmental Notices.

To access this guide in Windows 10:

1. Type support in the taskbar search box, and then select

the HP Support Assistant app.

‒ or –

Click the question mark icon in the taskbar.

2. Select My PC, select the Specications tab, and then

select User Guides.

connector that supports both audio-out (headphone) and audio-

Bottom

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal

for the internal fan to cycle on and o during routine

operation.

Component Description

(1) SIM slot plug (select products only) Supports a wireless subscriber identity module (SIM).

(12) Audio board 844421-001

Drive handling

computer, damage to a drive, or loss of information, observe these precautions:

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure

that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic elds, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective

packaging and label the package “FRAGILE.”

Grounding guidelines

cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its

life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components,

observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity aects the electrostatic voltage levels generated by

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Follow these grounding guidelines when packaging and transporting equipment:

Workstation guidelines

Follow these grounding workstation guidelines:

Metallized laminate Floor mats 5,000 V

Authorized Service Provider parts

Bottom cover

RTC battery

SSD drive

WWAN module

Reverse this procedure to reassemble and install the display assembly.

In this section, the rst table provides the main spare part number for the keyboard. The second table

Description Spare part number

Belgium -A41 India -D61 Saudi Arabia -171

Bulgaria -261 Italy -061 South Korea -AD1

Germany -041 Portugal -131 Turkey -141

Greece -151 Romania -271 United Kingdom -031

Hungary -211 Russia -251 United States -001

Iceland -DD1

Before removing the keyboard, follow these steps:

Remove the keyboard:

Remove the TouchPad:

NFC module

Reverse the removal procedures to install the NFC module.

Heat sink/fan assembly

Description Spare part number

Heat sink/thermal module with fans 844425-001

Before removing the heat sink/fan assembly, follow these steps:

Remove the heat sink/fan assembly:

Reverse this procedure to install the heat sink/fan assembly.

System board

All system boards use the following part numbers:

xxxxxx-001: Windows 7 or non-Windows operating systems

xxxxxx-601: Windows 10 operating system

Description Spare part number

Models with 16 GB of system memory

Intel Core i7-6600U processor 844418-xxx

Intel Core i5-6300U processor 844416-xxx

Intel Core i7-6600U processor 844417-xxx

Intel Core i5-6300U processor 844415-xxx

NOTE: When replacing the system board, be sure that the following components are removed from the

defective system board and installed on the replacement system board:

Remove the system board:

Buttons (power, function)

Remove the buttons:

Multi-function board

Audio board

Fingerprint reader board

Speaker assembly

Reverse this procedure to install the speakers.

Start in Windows 7

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and

output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup

system and extended memory.

operating properly.

Your changes go into eect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory settings.

Some download packages contain a le named Readme.txt, which contains information regarding installing

and troubleshooting the le.

computer.

To check for later BIOS versions, see Downloading a BIOS update on page 63.

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and

not download or install a BIOS update while the computer is running on battery power, docked in an optional

Do not insert, remove, connect, or disconnect any device, cable, or cord.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded.

BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download

is complete. If no instructions are revealed, follow these steps:

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded le

from your hard drive.

the Startup menu is displayed, and then tap F9 to enter the Boot Device Options menu.

TPM BIOS settings (select products only)

IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure

that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or

NOTE: If you change the TPM setting to Hidden, TPM is not visible in the operating system.

To access TPM settings in Computer Setup:

Select computer models are congured with HP Sure Start, a technology that continuously monitors the

automatically restores the BIOS to its previously safe state, without user intervention.

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Start in Windows 10

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and

output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup

system and extended memory.

operating properly.