Table of Contents
- Product features
- Setup
- Hardware repair and upgrade
- Electrostatic discharge
- Computer operating guidelines, routine care, and shipping preparation
- Accessibility
- Index
HP 600 G5 User Manual
Displayed below is the user manual for 600 G5 by HP which is a product in the All-in-One PCs/Workstations category. This manual has pages.
Related Manuals
Hardware Reference Guide
© Copyright 2018, 2019 HP Development
Company, L.P.
Windows is either a trademark or registered
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another language
without the prior written consent of HP
Development Company.
Third Edition: July 2019
First Edition: June 2018
Document Part Number: L20661-003
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
About This Guide
This guide provides basic information for upgrading this computer model.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii
iv About This Guide
Table of contents
1 Product features ........................................................................................................................................... 1
Overview ................................................................................................................................................................ 1
HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch components ................................................................ 2
Front components ............................................................................................................................... 2
Side components ................................................................................................................................. 3
Rear components ................................................................................................................................ 4
Bottom components ............................................................................................................................ 4
HP ProOne 400 20-inch components .................................................................................................................... 5
Front components ............................................................................................................................... 5
Side components ................................................................................................................................. 5
Rear components ................................................................................................................................ 6
Bottom components ............................................................................................................................ 7
Special keys ............................................................................................................................................................ 7
Locating the serial number and product number ................................................................................................. 8
2 Setup ............................................................................................................................................................ 9
Overview ................................................................................................................................................................ 9
Attaching and removing a stand ............................................................................................................................ 9
Attaching and removing a xed-height stand .................................................................................... 9
Attaching a xed-height stand ......................................................................................... 9
Removing a xed-height stand ...................................................................................... 10
Attaching and removing an adjustable-height stand ....................................................................... 10
Attaching an adjustable height stand ............................................................................ 10
Removing an adjustable height stand ............................................................................ 11
Attaching the computer to a mounting xture ................................................................................................... 12
Connecting and disconnecting cables ................................................................................................................. 13
Connecting cables ............................................................................................................................. 13
Connecting a monitor ........................................................................................................................ 13
Disconnecting cables ......................................................................................................................... 14
Adjusting the computer ....................................................................................................................................... 14
Adjusting a xed-height stand .......................................................................................................... 14
Adjusting an adjustable-height stand .............................................................................................. 15
Installing a security cable .................................................................................................................................... 16
Connecting and disconnecting power ................................................................................................................. 16
Connecting power .............................................................................................................................. 16
Disconnecting power ......................................................................................................................... 17
v
Webcam ............................................................................................................................................................... 17
Webcam operation ............................................................................................................................ 17
Setting up Windows Hello ................................................................................................................. 17
Synchronizing the optional wireless keyboard and mouse ................................................................................ 18
3 Hardware repair and upgrade ....................................................................................................................... 21
Warnings and cautions ........................................................................................................................................ 21
Additional information ........................................................................................................................................ 21
Removing batteries from the optional wireless keyboard or mouse ................................................................. 22
Removing and installing the rear cover .............................................................................................................. 23
Removing the rear cover ................................................................................................................... 23
Installing the rear cover .................................................................................................................... 23
Locating internal components ............................................................................................................................ 24
Removing and installing memory ....................................................................................................................... 24
Memory module specications ......................................................................................................... 24
Populating memory module slots .................................................................................................... 25
Installing memory modules .............................................................................................................. 26
Replacing the RTC Battery ................................................................................................................................... 27
Replacing drives ................................................................................................................................................... 28
Replacing a hard drive ....................................................................................................................... 28
Removing a hard drive .................................................................................................... 28
Installing a 2.5-inch hard drive ....................................................................................... 28
Installing the optical disc drive ......................................................................................................... 29
Appendix A Electrostatic discharge .................................................................................................................. 30
Preventing electrostatic damage ........................................................................................................................ 30
Grounding methods ............................................................................................................................................. 30
Appendix B Computer operating guidelines, routine care, and shipping preparation ............................................ 31
Computer operating guidelines and routine care ............................................................................................... 31
Optical disc drive precautions ............................................................................................................................. 32
Shipping preparation ........................................................................................................................................... 32
Appendix C Accessibility ................................................................................................................................. 33
Accessibility ......................................................................................................................................................... 33
Finding the technology tools you need ............................................................................................ 33
Our commitment ............................................................................................................................... 33
International Association of Accessibility Professionals (IAAP) ....................................................... 33
Finding the best assistive technology .............................................................................................. 34
Assessing your needs ..................................................................................................... 34
vi
Accessibility for HP products .......................................................................................... 34
Standards and legislation .................................................................................................................................... 35
Standards .......................................................................................................................................... 35
Mandate 376 – EN 301 549 ............................................................................................ 35
Web Content Accessibility Guidelines (WCAG) ................................................................ 35
Legislation and regulations .............................................................................................................. 35
United States ................................................................................................................... 36
21st Century Communications and Video Accessibility Act (CVAA) ............................... 36
Canada ............................................................................................................................. 36
Europe ............................................................................................................................. 37
United Kingdom .............................................................................................................. 37
Australia .......................................................................................................................... 37
Worldwide ....................................................................................................................... 37
Useful accessibility resources and links .............................................................................................................. 38
Organizations .................................................................................................................................... 38
Educational institutions .................................................................................................................... 38
Other disability resources ................................................................................................................. 38
HP links .............................................................................................................................................. 38
Contacting support .............................................................................................................................................. 39
Index ............................................................................................................................................................. 40
vii
viii
HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch
components
Front components
Table 1-1 HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch front components
Front components
(1) Webcam microphones (2) (optional) (4) Webcam/IR lens (optional)
(2) IR light (optional) (5) IR LED (optional)
(3) Webcam LED (optional) (6) Speakers (2) (optional)
2 Chapter 1 Product features
Side components
Table 1-2 HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch side components
Side components
(1) Optical disc drive (optional) (5) USB Type-C port
NOTE: The USB Type-C port does not support video
output.
(2) Optical disc drive light (optional) (6) USB SuperSpeed (charging) port
(3) Optical disc drive eject button (optional) (7) USB SuperSpeed port
(4) SD memory card reader (optional) (8) Audio-out (headphone)/Audio-in (microphone) combo jack
HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch components 3
Rear components
Table 1-3 HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch rear components
Rear components
(1) DisplayPort connector (optional)
– or –
HDMI port (optional)
– or –
Serial port (optional)
(4) RJ-45 (network) jack
(2) USB SuperSpeed ports with wake from keyboard or mouse (2) (5) Power connector
(3) DisplayPort connector (6) Security cable slot
Bottom components
Table 1-4 HP ProOne 600 21.5-inch and HP ProOne 400 23.8-inch bottom components
Bottom components
(1) Power button (3) Hard drive activity light
(2) Power light
4 Chapter 1 Product features
HP ProOne 400 20-inch components
Front components
Table 1-5 HP ProOne 400 20-inch front components
Front components
(1) Webcam LED (optional) (3) Webcam microphone (optional)
(2) Webcam lens (optional) (4) Speakers (2) (optional)
Side components
Table 1-6 HP ProOne 400 20-inch side components
Side components
(1) Optical disc drive (optional) (5) USB Type-C port
NOTE: The USB Type-C port does not support video
output.
(2) Optical disc drive light (optional) (6) USB SuperSpeed (charging) port
HP ProOne 400 20-inch components 5
Table 1-6 HP ProOne 400 20-inch side components (continued)
Side components
(3) Optical disc drive eject button (optional) (7) USB SuperSpeed port
(4) SD memory card reader (optional) (8) Audio-out (headphone)/Audio-in (microphone) combo jack
Rear components
Table 1-7 HP ProOne 400 20-inch rear components
Rear components
(1) DisplayPort connector (optional)
– or –
HDMI port (optional)
– or –
Serial port (optional)
(4) RJ-45 (network) jack
(2) USB SuperSpeed ports with wake from keyboard or mouse
(2)
(5) Power connector
(3) DisplayPort connector (6) Security cable slot
6 Chapter 1 Product features
Bottom components
Table 1-8 HP ProOne 400 20-inch bottom components
Bottom components
(1) Power button (3) Hard drive activity light
(2) Power light
Special keys
Your keyboard may be dierent.
Table 1-9 Special keys
Special keys
(1) Sleep (6) Mute
(2) Fast reverse (7) Volume down
(3) Play/Pause (8) Volume up
(4) Stop (9) Function
(5) Fast forward
Special keys 7
Locating the serial number and product number
The serial number and product number are located on a label on the bottom edge of the bezel. You may need
these numbers when contacting HP about the computer model.
8 Chapter 1 Product features
2 Setup
Overview
Set up the computer in the following order:
●Attach a stand. See Attaching and removing a stand on page 9.
–Or–
Attach the computer to a mounting xture. See Attaching the computer to a mounting xture
on page 12.
●Connect the cables for peripherals and power. See Connecting and disconnecting cables on page 13.
●Connect an additional display, if desired. See Connecting a monitor on page 13.
●Install and secure the rear port cover. See Installing the rear cover on page 23.
●Select a comfortable computer position and viewing angle. See Adjusting the computer on page 14.
●Install a security cable for security. See Installing a security cable on page 16.
●Turn on the power. See Connecting power on page 16.
●The mouse and keyboard are synchronized at the factory. Should you ever need to synchronize the
mouse and keyboard again, see Synchronizing the optional wireless keyboard and mouse on page 18.
Attaching and removing a stand
Two stands are available for the computer:
●Fixed-height stand
●Adjustable-height stand
Attaching and removing a xed-height stand
Attaching a xed-height stand
To install the stand:
1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,
or other soft cloth to protect the bezel and screen surface from scratches or other damage.
2. Engage the hooks in the top of the stand (1) in the two large holes in the upper part of the back of the
computer.
Overview 9
3. Rotate the stand (2) down until it clicks into place.
Removing a xed-height stand
To remove the stand:
1. Remove all removable media, such as optical discs or USB ash drives, from the computer.
2. Turn o the computer properly through the operating system. Then turn o any external devices.
3. Disconnect the power cord from the AC outlet, and then disconnect any external devices.
4. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,
or other soft cloth to protect the bezel and screen surface from scratches or other damage.
5. Press the stand release latch.
6. Rotate the stand (1) away from the computer.
7. Slide the stand hooks (2) out of the computer.
Attaching and removing an adjustable-height stand
Attaching an adjustable height stand
To install the stand:
1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,
or other soft cloth to protect the bezel and screen surface from scratches or other damage.
2. Engage the hooks in the top of the stand in the two large holes in the upper part of the back of the
computer (1).
10 Chapter 2 Setup
3. Rotate the stand down (2) until it clicks into place.
Removing an adjustable height stand
To remove the stand:
1. Remove all removable media, such as optical discs or USB ash drives, from the computer.
2. Turn o the computer properly through the operating system. Then turn o any external devices.
3. Disconnect the power cord from the AC outlet, and then disconnect any external devices.
4. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,
or other soft cloth to protect the bezel and screen surface from scratches or other damage.
5. Press the stand release latch.
6. Rotate the stand (1) away from the computer.
7. Slide the stand hooks (2) out of the computer.
Attaching and removing a stand 11
Attaching the computer to a mounting xture
The computer can be attached to a wall, swing arm, or other mounting xture.
IMPORTANT: This computer supports the VESA industry standard 100 mm mounting holes. To attach a
third-party mounting solution to the computer, four 4 mm, 0.7 pitch, 20–mm long screws are required. These
screws are supplied with the computer. Longer screws must not be used because they may damage the
computer. It is important to verify that the manufacturer’s mounting solution is compliant with the VESA
standard and is rated to support the weight of the computer. For best performance, it is important to use the
power cord and other cables provided with the computer.
NOTE: This apparatus is intended to be supported by a UL– or CSA–Listed wall-mount bracket.
1. Remove the VESA trim plate from the rear of the computer.
2. Insert the VESA mount bracket into the two large holes in the upper part of the back of the computer (1),
and then rotate it down.
3. Secure the VESA mount bracket with two screws (2).
4. Press the supplied VESA trim plate onto the VESA opening until it snaps into place (3).
12 Chapter 2 Setup
5. To attach the computer to a swing arm (sold separately), insert the four 20 mm screws that are supplied
with the computer through the holes on the swing arm plate and into the mounting holes on the
computer.
To attach the computer to other mounting xtures, follow the instructions included with the mounting
xture to ensure that the computer is safely attached.
Connecting and disconnecting cables
Connecting cables
1. Connect the peripheral cables to the appropriate ports.
2. Connect the power cord to the power connector on the rear of the computer.
Connecting a monitor
The ports on the rear of the computer allow you to connect up to two monitors to the computer.
If you are adding a monitor that has a DisplayPort connector, no video adapter is required. If you are adding a
monitor that does not have a DisplayPort connector, you can purchase a video adaptor from HP for your
conguration.
DisplayPort adapters and video cables are purchased separately. HP oers the following adapters:
●DisplayPort-to-VGA adapter
●DisplayPort-to-DVI adapter
To connect a monitor:
1. Turn o power to the computer and to the monitor that you are connecting to the computer.
2. If your monitor has a DisplayPort connector, connect a DisplayPort cable directly between the
DisplayPort connector on the rear of the computer and the DisplayPort connector on the monitor.
3. If your monitor does not have a DisplayPort connector, connect a DisplayPort video adapter to the
DisplayPort connector on the computer. Then connect a cable (VGA or DVI, depending on your
application) between the adapter and the monitor.
4. Turn on power to the computer and the monitor.
NOTE: Use the graphics card software or the Windows Display Settings to congure the monitor as a
mirrored image of the computer display or an extension of the computer display.
Connecting and disconnecting cables 13
Disconnecting cables
1. You may need to remove the security cable, if one is installed on the rear of the computer.
2. Disconnect the cables from the ports.
Adjusting the computer
This computer may ship with a xed-height stand or an adjustable height stand.
Adjusting a xed-height stand
This stand allows you to tilt the computer from -5° to 20° from the desktop.
To tilt the computer, grasp both top and bottom of the computer and adjust to the appropriate tilt.
14 Chapter 2 Setup
Adjusting an adjustable-height stand
This stand allows you to:
●Adjust the computer height within a range of 110 mm (4.3 in).
●Tilt the computer from -5° to 20° from the desktop.
●Swivel the computer up to 45° to either side.
To change the height of the computer, grasp both sides of the computer and lift or lower to the appropriate
height.
To tilt the computer, grasp the top and bottom of the computer and adjust to the appropriate tilt.
To swivel the computer, grasp both sides of the computer and swivel left or right.
Adjusting the computer 15
Installing a security cable
A security cable is a key lock device that has a wire cable attached. You attach one end of the cable to your
desk (or other stationary object) and the other end of the cable to the security cable slot on the computer.
Secure the security cable lock with the key.
IMPORTANT: Use caution when adjusting the tilt, swivel, or height of the computer if a security cable is
installed. The cable or the lock may interfere with the adjustment.
Connecting and disconnecting power
Connecting power
1. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2),
and then connect the AC adapter to the computer (3).
2. Press the power button on the computer to turn it on.
16 Chapter 2 Setup
Disconnecting power
1. Remove all removable media, such as optical discs or USB ash drives, from the computer.
2. Turn o the computer properly through the operating system. Then turn o any external devices.
3. Disconnect the power cord from the AC outlet, and then disconnect any external devices.
Webcam
With Skype® for Business installed, you can use the webcam in the following ways:
●Stream online video conferences
●Maintain security over conversations
Webcam operation
▲On the HP ProOne 600 21.5-inch or HP ProOne 400 23.8-inch computer, raise the webcam to unlock it.
– or –
On the HP ProOne 400 20-inch, slide the webcam shutter to the right to open the webcam.
▲On the HP ProOne 600 21.5-inch or HP ProOne 400 23.8-inch computer, press the webcam down until it
locks to close it.
– or –
On the HP ProOne 400 20-inch, slide the webcam shutter to the left to close the webcam.
Setting up Windows Hello
If the Windows® 10 operating system is installed on your computer, follow these steps to set up Windows
Hello facial recognition:
1. Select the Start button, select Settings, select Accounts, and then select Sign-in options.
2. Under Windows Hello, follow the on-screen instructions to add both a password and a 4-digit PIN. Then
enroll your ngerprint or facial ID.
Webcam 17
Synchronizing the optional wireless keyboard and mouse
The mouse and keyboard are synchronized at the factory. If they do not work, remove and replace the
batteries. If the mouse and keyboard are still not synchronized, follow this procedure to manually re-
synchronize the pair.
1. Connect the receiver to a USB port on the computer. If your computer only has USB SuperSpeed ports,
connect the receiver to a USB SuperSpeed port.
2. To avoid signal interference with a USB SuperSpeed device, distance the receiver at least 3.0 cm from
the USB SuperSpeed device.
18 Chapter 2 Setup
3. Press the Connect button on the receiver for approximately ve seconds. The status light on the receiver
will ash for approximately 30 seconds after the Connect button is pressed.
4. While the status light on the receiver is ashing, press the Connect button on the underside of the
keyboard for ve to ten seconds. After the Connect button is released, the status light on the receiver
will stop ashing, indicating that the devices have been synchronized.
Synchronizing the optional wireless keyboard and mouse 19
5. Press the Connect button on the receiver for approximately ve seconds. The status light on the receiver
will ash for approximately 30 seconds after the Connect button is pressed.
6. While the status light on the receiver is ashing, press the Connect button on the underside of the
mouse for ve to ten seconds. After the Connect button is released, the status light on the receiver will
stop ashing, indicating that the devices have been synchronized.
NOTE: If the mouse and keyboard still do not work, remove and replace the batteries. If the mouse and
keyboard are still not synchronized, synchronize the keyboard and mouse again.
20 Chapter 2 Setup
3 Hardware repair and upgrade
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or re:
Disconnect the power cord from the AC outlet before removing the enclosure. Energized parts are inside.
Allow the internal system components to cool before you touch them.
Replace and secure the enclosure before restoring power to the equipment.
Do not connect telecommunications or telephone connectors to the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet,
grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the Web at http://www.hp.com/ergo.
IMPORTANT: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briey
touching a grounded metal object. See Electrostatic discharge on page 30 for more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board. You
must disconnect the power cord from the power source before opening the computer to prevent damage to
internal components.
Additional information
For more information on removing and replacing hardware components, the Computer Setup utility, and
troubleshooting, see the Maintenance and Service Guide (available in English only) for your computer model at
http://www.hp.com.
Warnings and cautions 21
Removing batteries from the optional wireless keyboard or
mouse
NOTE: The wireless keyboard and mouse are optional components.
To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard
(1) and lift the batteries out of the battery compartment (2).
To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and
lift the batteries out of the battery compartment (2).
22 Chapter 3 Hardware repair and upgrade
Removing and installing the rear cover
Removing the rear cover
1. Place the computer facedown on a soft at surface. HP recommends that you set down a blanket, towel,
or other soft cloth to protect the bezel and screen surface from scratches or other damage.
2. Remove the four screws securing the back cover (1), and then lift the back cover from any cavity to
remove it from the computer (2).
Installing the rear cover
Align the rear cover with the computer, press all tabs on the panel into place (1), and then secure it with the
four screws (2) used to remove it.
Removing and installing the rear cover 23
Locating internal components
Table 3-1 Internal components
Internal components
(1) Optical disc drive (optional) (3) RTC battery
(2) Memory modules (4) Hard drive
Removing and installing memory
The memory slots on the system board can be populated with up to two industry-standard small outline dual
inline memory modules (SODIMMs). These memory slots are populated with at least one preinstalled memory
module. A metal shield protects the memory modules.
Memory module specications
For proper system operation, the memory modules must meet the following qualications:
Table 3-2 Memory specications
Component Specication
Memory modules 1.2 volt DDR4-SDRAM memory modules
Compliance Unbuered non-ECC DDR4-2666 MHz SODIMM compliant
Pins Industry-standard 260 pins containing the mandatory Joint Electronic Device
Engineering Council (JEDEC) specication
Support Support CAS latency 19 DDR4 2666 MHz (19-19-19 timing)
Slots 2
Maximum memory 16 GB per memory slot, 32 GB total
Supported 8 Gbit (base) non-ECC memory technologies single-sided and double-sided SODIMMs
Note The system will not operate properly if you install unsupported SODIMM memory.
SODIMMs constructed with ×8 and ×16 DDR devices are supported; memory modules
constructed with ×4 SDRAM are not supported.
24 Chapter 3 Hardware repair and upgrade
HP oers upgrade memory for this computer and advises that the consumer purchase it to avoid
compatibility issues with unsupported third-party memory.
Populating memory module slots
Refer to the following table to identify the memory module channel locations.
Table 3-3 Memory module slots
Location System board label Channel
Lower slot SODIMM1 Channel B
Upper slot SODIMM3 Channel A
The system will automatically operate in single channel mode, dual channel mode, or ex mode, depending
on how the memory modules are installed.
●The system will operate in single channel mode if the memory module slots are populated in one
channel only.
●The system will operate in a higher-performing dual channel mode if the memory capacity of the
memory module in Channel A is equal to the memory capacity of the memory module in Channel B.
●The system will operate in ex mode if the memory capacity of the memory module in Channel A is not
equal to the memory capacity of the memory module in Channel B. In ex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual channel and
the remainder is assigned to single channel. If one channel will have more memory than the other, the
larger amount should be assigned to channel A.
●In any mode, the maximum operational speed is determined by the slowest memory module in the
system.
Removing and installing memory 25
Installing memory modules
There are two memory slots on the system board. To remove or install memory modules:
1. To locate the memory modules on the system board, see Locating internal components on page 24.
2. To remove a memory module, press outward on the two latches (1) on each side of the memory module,
then pull the memory module (2) out of the slot.
3. Slide the new memory module into the slot (1) at approximately a 30° angle, then press the memory
module down so that the latches (2) lock it in place.
NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory slot.
4. Turn on the computer. The computer automatically recognizes the additional memory when you turn on
the computer.
26 Chapter 3 Hardware repair and upgrade
Replacing the RTC Battery
The battery that comes with the computer provides power to the real-time clock. When replacing the battery,
use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt
lithium coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of re and
burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in re or water.
Replace the battery only with the HP spare designated for this product.
IMPORTANT: Before replacing the battery, it is important to back up the computer CMOS settings. When the
battery is removed or replaced, the CMOS settings will be cleared.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC outlet.
The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, go to http://www.hp.com/recycle.
To locate the battery on the system board, see Locating internal components on page 24.
1. To release the battery, disconnect the battery cable (1), and then lift the battery from the computer (2).
2. To insert the new battery, connect the battery cable, and then press the battery into the computer.
3. Turn on the computer.
4. Reset the date and time, your passwords, and any special system setups using Computer Setup.
Replacing the RTC Battery 27
Replacing drives
Replacing a hard drive
The 2.5-inch primary hard drive is installed on the right side of the computer. To locate the hard drive on the
system board, see Locating internal components on page 24.
Removing a hard drive
1. Remove the screw securing the hard drive to the computer.
2. Slide the hard drive away the edge of the computer and lift the hard drive out of the computer.
3. Disconnect the power and data cables from the hard drive. There is a tab you can pull to disconnect
these cables.
4. Remove the four mounting screws from the 2.5-inch hard drive cage (1). Be sure to keep the screws to
use to install a replacement drive. Remove the hard drive (2).
For instructions on installing a hard drive, see Installing a 2.5-inch hard drive on page 28.
Installing a 2.5-inch hard drive
1. Insert the hard drive into the drive cage (1) and fasten four mounting screws onto the new 2.5-inch hard
drive (2).
2. Position the hard drive above the drive cage with the connectors facing the power and data cables.
28 Chapter 3 Hardware repair and upgrade
3. Connect the power and data cables to the hard drive.
4. Align the hard drive and slide it toward the edge of the computer (1) until the hard drive snaps into place,
and then secure it with a screw (2).
Installing the optical disc drive
The optical disc drive is located above the system components. To locate the optical disc drive on the system
board, see Locating internal components on page 24.
▲Remove the blank covering the optical disc drive connector (1) and slide the optical disc drive enclosure
into place (2). Optionally, secure it with two screws for stability (3).
NOTE: The optical disc drive can be installed in only one way.
Replacing drives 29
A Electrostatic discharge
A discharge of static electricity from a nger or other conductor may damage system boards or other static-
sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions:
●Avoid hand contact by transporting and storing products in static-safe containers.
●Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●Place parts on a grounded surface before removing them from their containers.
●Avoid touching pins, leads, or circuitry.
●Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods
Use one or more of the following methods when handling or installing electrostatic-sensitive parts:
●Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are exible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
●Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when
standing on conductive oors or dissipating oor mats.
●Use conductive eld service tools.
●Use a portable eld service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer,
reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
provider.
30 Appendix A Electrostatic discharge
B Computer operating guidelines, routine
care, and shipping preparation
Computer operating guidelines and routine care
Follow these guidelines to properly set up and care for the computer and monitor:
●Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
●Operate the computer on a sturdy, level surface. Leave a 10.2 cm (4 in) clearance on all vented sides of
the computer and above the monitor to permit the required airow.
●Never restrict the airow into the computer by blocking any vents or air intakes. Do not place the
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airow.
●Never operate the computer with any of the access panels or any of the expansion card slot covers
removed.
●Do not stack computers or place computers so near each other that they are subject to each other’s
recirculated or preheated air.
●If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must be
provided on the enclosure, and the same operating guidelines listed above will still apply.
●Keep liquids away from the computer and keyboard.
●Never cover the ventilation slots with any type of material.
●Install or enable power management functions of the operating system or other software, including
sleep states.
●Turn o the computer before you do any of the following:
●Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products may
discolor or damage the nish.
●Wipe the screen with a soft, clean antistatic cloth. For more diicult cleaning situations, use a
50/50 mix of water and Isopropyl alcohol. Spray the cleaner onto a cloth and use the damp cloth to
gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run
behind the bezel and damage the electronics.
●Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
matter can block the vents and limit the airow.
●Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the screen or cabinet. These chemicals may damage the computer.
Computer operating guidelines and routine care 31
Optical disc drive precautions
Be sure to observe the following guidelines while operating or cleaning the optical disc drive.
●Do not move the drive during operation. This may cause it to malfunction during reading.
●Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If
the temperature suddenly changes while the drive is on, wait at least one hour before you turn o the
power. If you operate the unit immediately, it may malfunction while reading.
●Avoid placing the drive in a location that is subject to high humidity, extreme temperatures, mechanical
vibration, or direct sunlight.
IMPORTANT: If any object or liquid falls into the drive, immediately unplug the computer and have it
checked by an authorized HP service provider.
Shipping preparation
Follow these suggestions when preparing to ship the computer:
1. Back up the hard drive les to an external storage device. Be sure that the backup media is not exposed
to electrical or magnetic impulses while stored or in transit.
NOTE: The hard drive locks automatically when the system power is turned o.
2. Remove and store all removable media.
3. Turn o the computer and external devices.
4. Disconnect the power cord from the AC outlet, and then from the computer.
5. Disconnect the system components and external devices from their power sources, and then from the
computer.
NOTE: Ensure that all boards are seated properly and secured in the board slots before shipping the
computer.
6. Pack the system components and external devices in their original packing boxes or similar packaging
with suicient packing material to protect them.
32 Appendix B Computer operating guidelines, routine care, and shipping preparation
C Accessibility
Accessibility
HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reected in
everything we do. Here are some examples of how we are putting dierences to work to create an inclusive
environment focused on connecting people to the power of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology. For more information, see
Finding the best assistive technology on page 34.
Our commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports our company's diversity objectives and helps us ensure that the benets of technology
are available to all.
Our accessibility goal is to design, produce, and market products and services that can be eectively used by
everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve our goal, this Accessibility Policy establishes seven key objectives to guide our actions as a
company. All HP managers and employees are expected to support these objectives and their implementation
in accordance with their roles and responsibilities:
●Raise the level of awareness of accessibility issues within our company, and provide our employees with
the training they need to design, produce, market, and deliver accessible products and services.
●Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
●Involve people with disabilities in the development of accessibility guidelines, and in the design and
testing of products and services.
●Document accessibility features and make information about our products and services publicly
available in an accessible form.
●Establish relationships with leading assistive technology and solution providers.
●Support internal and external research and development that will improve assistive technology relevant
to our products and services.
●Support and contribute to industry standards and guidelines for accessibility.
International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
Accessibility 33
HP is a founding member, and we joined to participate with other organizations to advance the eld of
accessibility. This commitment supports our company’s accessibility goal of designing, producing, and
marketing products and services that can be eectively used by people with disabilities.
IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners. Whether it’s large fonts that are easy on the eyes,
voice recognition that lets you give your hands a rest, or any other assistive technology to help with your
specic situation—a variety of assistive technologies make HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You may choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied in
physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, may also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
The following links provide information about accessibility features and assistive technology, if applicable,
included in various HP products. These resources will help you select the specic assistive technology
features and product(s) most appropriate for your situation.
●HP Elite x3–Accessibility Options (Windows 10 Mobile)
●HP PCs–Windows 7 Accessibility Options
●HP PCs–Windows 8 Accessibility Options
●HP PC’s–Windows 10 Accessibility Options
●HP Slate 7 Tablets–Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean)
●HP SlateBook PCs–Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean)
●HP Chromebook PCs–Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome
OS)
●HP Shopping–peripherals for HP products
If you need additional support with the accessibility features on your HP product, see Contacting support
on page 39.
Additional links to external partners and suppliers that may provide additional assistance:
●Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Oice)
●Google Products accessibility information (Android, Chrome, Google Apps)
34 Appendix C Accessibility
●Assistive Technologies sorted by impairment type
●Assistive Technologies sorted by product type
●Assistive Technology vendors with product descriptions
●Assistive Technology Industry Association (ATIA)
Standards and legislation
Standards
Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to
address access to information and communication technology (ICT) for people with physical, sensory, or
cognitive disabilities. The standards contain technical criteria specic to various types of technologies, as well
as performance-based requirements which focus on functional capabilities of covered products. Specic
criteria cover software applications and operating systems, web-based information and applications,
computers, telecommunications products, video and multi-media, and self-contained closed products.
Mandate 376 – EN 301 549
The EN 301 549 standard was created by the European Union within Mandate 376 as the basis for an online
toolkit for public procurement of ICT products. The standard species the functional accessibility
requirements applicable to ICT products and services, together with a description of the test procedures and
evaluation methodology for each accessibility requirement.
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations. WCAG advances accessibility across the full range of web content (text, images, audio, and video)
and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web
developers exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
●Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
●Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
●Understandable (by addressing readability, predictability, and input assistance)
●Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. This section
provides links to information about key legislation, regulations, and standards.
●United States
●Canada
●Europe
Standards and legislation 35
●United Kingdom
●Australia
●Worldwide
United States
Section 508 of the Rehabilitation Act species that agencies must identify which standards apply to the
procurement of ICT, perform market research to determine the availability of accessible products and
services, and document the results of their market research. The following resources provide assistance in
meeting Section 508 requirements:
●www.section508.gov
●Buy Accessible
The U.S. Access Board is currently updating the Section 508 standards. This eort will address new
technologies and other areas where the standards need to be modied. For more information, go to Section
508 Refresh.
Section 255 of the Telecommunications Act requires telecommunications products and services to be
accessible to people with disabilities. FCC rules cover all hardware and software telephone network
equipment and telecommunications equipment used in the home or oice. Such equipment includes
telephones, wireless handsets, fax machines, answering machines, and pagers. FCC rules also cover basic and
special telecommunications services, including regular telephone calls, call waiting, speed dialing, call
forwarding, computer-provided directory assistance, call monitoring, caller identication, call tracing, and
repeat dialing, as well as voice mail and interactive voice response systems that provide callers with menus of
choices. For more information, go to Federal Communication Commission Section 255 information.
21st Century Communications and Video Accessibility Act (CVAA)
The CVAA updates federal communications law to increase the access of persons with disabilities to modern
communications, updating accessibility laws enacted in the 1980s and 1990s to include new digital,
broadband, and mobile innovations. Regulations are enforced by the FCC and documented as 47 CFR Part 14
and Part 79.
●FCC Guide on the CVAA
Other U.S. legislation and initiatives
●Americans with Disabilities Act (ADA), Telecommunications Act, the Rehabilitation Act and others
Canada
The Accessibility for Ontarians with Disabilities Act was established to develop and implement accessibility
standards to make goods, services, and facilities accessible to Ontarians with disabilities and to provide for
the involvement of persons with disabilities in the development of the accessibility standards. The rst
standard of the AODA is the customer service standard; however, standards for transportation, employment,
and information and communication are also being developed. The AODA applies to the Government of
Ontario, the Legislative Assembly, every designated public sector organization, and to every other person or
organization that provides goods, services, or facilities to the public or other third parties and that has at
least one employee in Ontario; and accessibility measures must be implemented on or before January 1,
2025. For more information, go to Accessibility for Ontarians with Disability Act (AODA) .
36 Appendix C Accessibility
Europe
EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility
requirements for public procurement of products and services in the ICT domain (European Commission
Mandate M 376, Phase 1)" has been released.
Background: The three European Standardization Organizations have set up two parallel project teams to
carry out the work specied in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support
of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain."
ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further details about the
work performed by STF333 (e.g., Terms of Reference, specication of the detailed work tasks, time plan for
the work, previous drafts, listing of comments received and means to contact the task force) can be found at
the Special Task Force 333.
The parts relating to the assessment of suitable testing and conformity schemes were carried out by a
parallel project, detailed in CEN BT/WG185/PT. For further information, go to the CEN project team website.
The two projects are closely coordinated.
●CEN project team
●European Commission mandate for e-accessibility (PDF 46KB)
United Kingdom
The Disability Discrimination Act of 1995 (DDA) was enacted to ensure that websites are accessible to blind
and disabled users in the United Kingdom.
●W3C UK Policies
Australia
The Australian government has announced their plan to implement Web Content Accessibility Guidelines 2.0.
All Australian government websites will require Level A compliance by 2012, and Double A by 2015. The new
standard replaces WCAG 1.0, which was introduced as a mandated requirement for agencies in 2000.
Worldwide
●JTC1 Special Working Group on Accessibility (SWG-A)
●G3ict: The Global Initiative for Inclusive ICT
●Italian accessibility legislation
●W3C Web Accessibility Initiative (WAI)
Standards and legislation 37
Useful accessibility resources and links
The following organizations may be good resources for information about disabilities and age-related
limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page
does not imply endorsement by HP.
Organizations
●American Association of People with Disabilities (AAPD)
●The Association of Assistive Technology Act Programs (ATAP)
●Hearing Loss Association of America (HLAA)
●Information Technology Technical Assistance and Training Center (ITTATC)
●Lighthouse International
●National Association of the Deaf
●National Federation of the Blind
●Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
●Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
●W3C Web Accessibility Initiative (WAI)
Educational institutions
●California State University, Northridge, Center on Disabilities (CSUN)
●University of Wisconsin - Madison, Trace Center
●University of Minnesota computer accommodations program
Other disability resources
●ADA (Americans with Disabilities Act) Technical Assistance Program
●Business & Disability network
●EnableMart
●European Disability Forum
●Job Accommodation Network
●Microsoft Enable
●U.S. Department of Justice - A Guide to disability rights Laws
HP links
Our contact webform
HP comfort and safety guide
HP public sector sales
38 Appendix C Accessibility
Contacting support
NOTE: Support is in English only.
●Customers who are deaf or hard of hearing that have questions about technical support or accessibility
of HP products:
–Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
●Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products, choose one of the following options:
–Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
–Complete the Contact form for people with disabilities or age-related limitations.
Contacting support 39
Index
A
accessibility 33
accessibility needs assessment 34
additional information 21
adjustable height stand 10
adjustment 15
attaching 10
removing 11
assistive technology (AT)
nding 34
purpose 33
AT (assistive technology)
nding 34
purpose 33
B
battery replacement 27
bottom components
HP ProOne 400 7
HP ProOne 600 4
C
cables
connecting 13
disconnecting 14
components
HP ProOne 400 5
HP ProOne 400 bottom 7
HP ProOne 400 front 5
HP ProOne 400 rear 6
HP ProOne 400 side 5
HP ProOne 600 2
HP ProOne 600 bottom 4
HP ProOne 600 front 2
HP ProOne 600 rear 4
HP ProOne 600 side 3
internal 24
computer operating guidelines 31
connecting
cables 13
monitor 13
power cord 13
customer support, accessibility 39
D
disconnecting
cables 14
power cord 14
DisplayPort video adapter,
connecting 13
E
electrostatic discharge, preventing
damage 30
F
features
keyboard 7
overview 1
xed-height stand 9
adjustment 14
attaching 9
removing 10
front components
HP ProOne 400 5
HP ProOne 600 2
G
grounding methods 30
H
hard drive
installing 28
removing 28
replacing 28
HP Assistive Policy 33
HP ProOne 400
components 5
HP ProOne 600
components 2
I
installation guidelines 21
installing
battery 27
hard drive 28
memory 26
optical disc drive 29
internal components 24
International Association of
Accessibility Professionals 33
K
keyboard
features 7
removing batteries 22
synchronizing wireless 18
L
lock
security cable 16
M
memory 24
installing 26
removing 26
slots 24
SODIMMs specications 24
specications 24
monitor connection 13
mounting the computer 12
mouse
removing batteries 22
synchronizing wireless 18
O
optical disc drive
installing 29
precautions 32
P
power
connecting 16
disconnecting 17
power cord
connecting 13
disconnecting 14
R
rear components
HP ProOne 400 6
HP ProOne 600 4
40 Index
rear cover
installing 23
removing 23
removing
hard drive 28
removing battery 27
resources, accessibility 38
S
Section 508 accessibility standards
35, 36
security
rear cover, installing 23
rear cover, removing 23
security cable 16
serial number
location 8
setup, order of 9
shipping preparation 32
side components
HP ProOne 400 5
HP ProOne 600 3
SODIMM
identication 25
location 25
specications 24
specications, memory 24
standards and legislation,
accessibility 35
stands
adjustable height, attaching 10
adjustable height, removing 11
adjusting 14
attaching and removing 9
xed-height, attaching 9
xed-height, removing 10
synchronizing wireless keyboard and
mouse 18
V
ventilation guidelines 31
VESA mounting holes 12
W
warnings and cautions 21
webcam 17
operation 17
Windows Hello 17
Windows Hello 17
Index 41