Discover your Lenovo computer
Chapter 1. Meet your computer
Chapter 2. Get started with your computer
- Access networks
  - Connect to the wired Ethernet
  - Connect to Wi-Fi networks (for selected models)
- Connect an external display
Chapter 3. Explore your computer
Chapter 4. Secure your computer and information
Chapter 5. UEFI BIOS
Chapter 6. Troubleshooting, diagnostics, and recovery
Chapter 7. CRU replacement
- CRU list
- Remove or replace a CRU
Chapter 8. Help and support
Appendix A. Accessibility and ergonomic information
Appendix B. Compliance information
Appendix C. Notices and trademarks

Lenovo 11MQ002RMZ User Manual

Displayed below is the user manual for 11MQ002RMZ by Lenovo which is a product in the PCs/Workstations category. This manual has pages.

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M70q Gen 2 and M90q Gen 2

User Guide

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the

following:

• Safety and Warranty Guide

• Generic Safety and Compliance Notices

• Setup Guide

First Edition (April 2021)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-

35F-05925.

Contents

Discover your Lenovo computer . . . . iii

Chapter 1. Meet your computer . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . 1

Rear . . . . . . . . . . . . . . . . . . . . 3

Features and specifications . . . . . . . . . . . 4

USB specifications . . . . . . . . . . . . . . 5

Chapter 2. Get started with your

computer . . . . . . . . . . . . . . . . . 7

Access networks . . . . . . . . . . . . . . . 7

Connect to the wired Ethernet . . . . . . . . 7

Connect to Wi-Fi networks (for selected

models) . . . . . . . . . . . . . . . . . 7

Connect an external display . . . . . . . . . . . 7

Chapter 3. Explore your computer . . . 9

The Vantage app . . . . . . . . . . . . . . . 9

Set the power plan . . . . . . . . . . . . . . 9

Connect to a Bluetooth-enabled device (for

selected models) . . . . . . . . . . . . . . . 9

Intel Turbo Boost Technology . . . . . . . . . 10

Purchase accessories . . . . . . . . . . . . 11

Chapter 4. Secure your computer

and information . . . . . . . . . . . . 13

Lock the computer . . . . . . . . . . . . . 13

UEFI BIOS passwords . . . . . . . . . . . . 13

Use software security solutions. . . . . . . . . 14

Windows firewalls . . . . . . . . . . . . 14

Antivirus programs . . . . . . . . . . . . 15

Computrace Agent software embedded in

firmware (for selected models) . . . . . . . 15

Use BIOS security solutions . . . . . . . . . . 15

Wipe the storage drive data . . . . . . . . 15

Cover presence switch . . . . . . . . . . 16

Intel BIOS guard . . . . . . . . . . . . . 16

Smart USB Protection . . . . . . . . . . 16

Chapter 5. UEFI BIOS . . . . . . . . . 17

What is UEFI BIOS. . . . . . . . . . . . . . 17

Enter the BIOS menu. . . . . . . . . . . . . 17

Navigate in the BIOS interface . . . . . . . . . 17

Change the display language of UEFI BIOS . . . . 17

Change the display mode of UEFI BIOS (for

selected models) . . . . . . . . . . . . . . 18

Set the system date and time . . . . . . . . . 18

Change the boot priority order . . . . . . . . . 18

Enable or disable the configuration change detection

feature . . . . . . . . . . . . . . . . . . 19

Enable or disable the automatic power-on

feature . . . . . . . . . . . . . . . . . . 19

Enable or disable the smart power-on feature (for

selected models) . . . . . . . . . . . . . . 19

Enable or disable the ErP LPS compliance mode . . 19

Change the ITS performance mode . . . . . . . 20

Change BIOS settings before installing a new

operating system . . . . . . . . . . . . . . 20

Update UEFI BIOS. . . . . . . . . . . . . . 21

Recover from a BIOS update failure . . . . . . . 21

Clear CMOS . . . . . . . . . . . . . . . . 22

Chapter 6. Troubleshooting,

diagnostics, and recovery . . . . . . . 23

Basic procedure for resolving computer

problems . . . . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . 23

Startup problems . . . . . . . . . . . . 24

Audio problems . . . . . . . . . . . . . 25

Network problems . . . . . . . . . . . . 25

Performance problems . . . . . . . . . . 28

Storage drive problems . . . . . . . . . . 29

CD or DVD problems . . . . . . . . . . . 29

Serial connector problems . . . . . . . . . 30

USB device problems . . . . . . . . . . 30

Software problems. . . . . . . . . . . . 31

Lenovo diagnostic tools . . . . . . . . . . . 31

Recovery . . . . . . . . . . . . . . . . . 31

Restore system files and settings to an earlier

point . . . . . . . . . . . . . . . . . 31

Restore your files from a backup . . . . . . 31

Reset your computer . . . . . . . . . . . 31

Use advanced options . . . . . . . . . . 32

Windows automatic recovery. . . . . . . . 32

Create and use a recovery USB device . . . . 32

Update the device driver . . . . . . . . . 32

Chapter 7. CRU replacement . . . . . 35

CRU list . . . . . . . . . . . . . . . . . . 35

Remove or replace a CRU. . . . . . . . . . . 36

Power adapter and power cord . . . . . . . 36

Power adapter bracket . . . . . . . . . . 37

Vertical stand . . . . . . . . . . . . . . 38

VESA mount bracket . . . . . . . . . . . 39

External optical drive box and external optical

drive . . . . . . . . . . . . . . . . . 39

Dust shield . . . . . . . . . . . . . . . 41

External Wi-Fi antenna . . . . . . . . . . 43

Computer cover . . . . . . . . . . . . . 43

Hard disk drive and hard disk drive bracket . . 44

Internal speaker . . . . . . . . . . . . . 46

System fan . . . . . . . . . . . . . . . 47

Coin-cell battery . . . . . . . . . . . . . 48

Wi-Fi card and Wi-Fi card shield . . . . . . 49

Bottom cover . . . . . . . . . . . . . . 50

Memory module . . . . . . . . . . . . . 51

M.2 solid-state drive . . . . . . . . . . . 53

Chapter 8. Help and support . . . . . 57

Self-help resources . . . . . . . . . . . . . 57

Call Lenovo . . . . . . . . . . . . . . . . 58

Before you contact Lenovo . . . . . . . . 58

Lenovo Customer Support Center . . . . . . 58

Purchase additional services. . . . . . . . . . 59

Appendix A. Accessibility and

ergonomic information . . . . . . . . 61

Appendix B. Compliance

information . . . . . . . . . . . . . . . 65

Appendix C. Notices and

trademarks . . . . . . . . . . . . . . . 67

ii M70q Gen 2 and M90q Gen 2 User Guide

Discover your Lenovo computer

Thank you for choosing a Lenovo® computer! We are dedicated to delivering the best solution to you.

Before starting your tour, please read the following information:

• Illustrations in this documentation might look different from your product.

• Depending on the model, some optional accessories, features, software programs, and user interface

instructions might not be applicable to your computer.

• Documentation content is subject to change without notice. To get the latest documentation, go to https://

pcsupport.lenovo.com.

iv M70q Gen 2 and M90q Gen 2 User Guide

Chapter 1. Meet your computer

Front

M70q Gen 2

1. ThinkCentre® LED 2. Power button

3. Storage drive activity indicator 4. USB-C® (3.2 Gen 1) connector

5. Always On USB 3.2 connector Gen 2 6. Headset connector

M90q Gen 2

1. ThinkCentre® LED 2. Power button

3. Storage drive activity indicator 4. USB-C (3.2 Gen 2) connector

5. Always On USB 3.2 connector Gen 2 6. Headset connector

System status indicator

Show the system status of your computer.

• On: The computer is starting up or working.

• Off: The computer is off or in hibernation mode.

• Blinking: The computer is in sleep mode.

• Breathing: The computer is in modern standby mode.

Note: Modern standby mode is supported on some models of ThinkCentre M90q Gen 2.

Always On USB 3.2 connector Gen 2

With the Always On USB feature enabled, the Always On USB 3.2 connector Gen 2 can charge a USB-

compatible device when the computer is on, off, in sleep mode, or in hibernation mode.

To enable the Always On USB feature, do the following:

1. Enter the UEFI BIOS menu. See “Enter the BIOS menu” on page 17.

2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable the Always On USB feature.

Related topics

• “USB specifications” on page 5.

• “Connect an external display” on page 7.

• “Lock the computer” on page 13.

• “Enable or disable the smart power-on feature (for selected models)” on page 19.

Chapter 1.Meet your computer 3

Features and specifications

For detailed specifications of your computer, go to https://psref.lenovo.com.

Dimensions

• Width: 36.5 mm (1.4 inches)

• Height: 179 mm (7 inches)

• Depth: 182.9 mm (7.2 inches)

Weight (without packaging) • M70q Gen 2: Maximum configuration as shipped: 1.25 kg (2.76 lb)

• M90q Gen 2: Maximum configuration as shipped: 1.74 kg (3.84 lb)

Hardware configuration

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or provide

confirmation if prompted.

Power supply

• 65-watt automatic voltage-sensing power supply

• 90-watt automatic voltage-sensing power supply

• 135-watt automatic voltage-sensing power supply

• 230-watt automatic voltage-sensing power supply

Electrical input • Input voltage: From 100 V ac to 240 V ac

• Input frequency: 50/60 Hz

Microprocessor To view the microprocessor information of your computer, right-click the Start

button and then click System.

Memory

Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)

Maximum memory capacity: 64 GB

Storage device

• 2.5-inch hard disk drive*

• M.2 solid-state drive*

To view the storage drive capacity of your computer, right-click the Start button

to open the Start context menu and then click Disk Management.

Note: The storage drive capacity indicated by the system is less than the nominal

capacity.

Video features

The integrated graphics card supports the following:

• DisplayPort out connector

• HDMI out connector

Expansion

• External optical drive*

• Memory slots

• M.2 solid-state drive slots

• Storage drive bay

Network features

• Bluetooth*

• Ethernet LAN

• Wireless LAN*

4M70q Gen 2 and M90q Gen 2 User Guide

* for selected models

USB specifications

Note: Depending on the model, some USB connectors might not be available on your computer.

Connector name Description

• USB 3.2 connector Gen 1

• USB 3.2 connector Gen 2

Connect USB-compatible devices, such as a USB

keyboard, USB mouse, USB storage device, or USB

printer.

• USB-C (3.2 Gen 1) connector (for M70q Gen 2)

• USB-C (3.2 Gen 2) connector (for M90q Gen 2)

• Charge USB-C compatible devices with the output

voltage and current of 5 V and 0.9 A.

• Connect to USB-C accessories to help expand your

computer functionality. To purchase USB-C

accessories, go to https://www.lenovo.com/accessories.

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file

attributes, and other factors related to system configuration and operating environments, the actual transfer

rate using the various USB connectors on this device will vary and will be slower than the data rate listed

below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1 / 3.1 Gen 1 5

3.2 Gen 2 / 3.1 Gen 2 10

3.2 Gen 2 × 2 20

Thunderbolt™ 3 40

Thunderbolt 4 40

Chapter 1.Meet your computer 5

6M70q Gen 2 and M90q Gen 2 User Guide

Chapter 2. Get started with your computer

Access networks

This section helps you access networks through connecting to a wired or wireless network.

Connect to the wired Ethernet

Connect your computer to a local network through the Ethernet connector on your computer with an

Ethernet cable.

Connect to Wi-Fi networks (for selected models)

Click the network icon in the Windows® notification area, and then select a network for connection. Provide

required information, if needed.

Connect an external display

Connect a projector or a monitor to your computer to give presentations or expand your workspace.

Connect a wireless display

Ensure that both your computer and the wireless display support Miracast®.

Press + and then select a wireless display to connect.

Change display settings

Right-click a blank area on the desktop and select Display settings. Then, you can change display settings

as you prefer.

8M70q Gen 2 and M90q Gen 2 User Guide

Chapter 3. Explore your computer

The Vantage app

The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with

automated updates and fixes, configure hardware settings, and get personalized support.

To access the Vantage app, type Vantage in the search box.

Key features

The Vantage app enables you to:

• Know the device status easily and customize device settings.

• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.

• Monitor your computer health, and secure your computer against outside threats.

• Scan your computer hardware and diagnose hardware problems.

• Look up warranty status (online).

• Access User Guide and helpful articles.

Notes:

• The available features vary depending on the computer model.

• The Vantage app makes periodic updates of the features to keep improving your experience with your

computer. The description of features might be different from that on your actual user interface.

Set the power plan

For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have

been idle for a specified duration:

• turn off the display: After 10 minutes

• put the computer to sleep: After 25 minutes

To awaken the computer from Sleep mode, press any key on your keyboard.

To reset the power plan to achieve the best balance between performance and power saving:

1. Go to Control Panel and view by large icons or small icons.

2. Click Power Options, and then choose or customize a power plan of your preference.

Connect to a Bluetooth-enabled device (for selected models)

You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a

smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33

feet) from the computer.

1. Click the action center icon in the Windows notification area, and enable the Bluetooth feature.

2. Right-click the Bluetooth icon.

3. Select Go To Settings ➙ Add Bluetooth or other device ➙ Bluetooth.

4. Select a Bluetooth device, and then follow the on-screen instructions.

Intel Turbo Boost Technology

Intel Turbo Mode capability is designed to allow the processor to assess its own thermals, current, and

power to come up with a dynamic upper limit on its frequency. This means that the processor can run at

frequency higher than the advertised base frequency, and at any frequency in the inclusive range between

maximum turbo frequency and the advertised base frequency at any time.

If ThinkCentre M90q Gen 2 is installed with a i9-11900 or i7-11700 CPU, it does not support Intel Turbo

mode when installed in the following TIO:

• ThinkCentre TIO27 (MT: 10YF)

• ThinkCentre 超级Q27 (MT: 10YF)

• ThinkCentre TIO27q (MT: 10YG)

• ThinkCentre Tiny-in-One 22

• ThinkCentre Tiny-in-One 24

• ThinkCentre TIO22Gen3

• ThinkCentre 超级Q22Gen3

• ThinkCentre TIO22Gen3Touch

• ThinkCentre 超级Q22Gen3Touch

• ThinkCentre TIO24Gen3

• ThinkCentre 超级Q24Gen3

• ThinkCentre TIO24Gen3Touch

• ThinkCentre 超级Q24Gen3Touch

10 M70q Gen 2 and M90q Gen 2 User Guide

Purchase accessories

Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your

computer. Options include memory modules, storage devices, network cards, power adapters, keyboards,

mice, and more.

To shop at Lenovo, go to https://www.lenovo.com/accessories.

Chapter 3.Explore your computer 11

12 M70q Gen 2 and M90q Gen 2 User Guide

Chapter 4. Secure your computer and information

Lock the computer

Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of

the locking device and security feature. You can purchase computer locks from Lenovo.

Kensington-style cable lock

Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

UEFI BIOS passwords

You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to

strengthen the security of your computer.

Password types

You can set a power-on password, supervisor password, system management password, or hard disk

password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to

enter any UEFI BIOS password when your computer resumes from sleep mode.

• Power-on password

When a power-on password is set, you are prompted to enter a valid password each time the computer is

turned on.

• Supervisor password

Setting a supervisor password deters unauthorized users from changing configuration settings. If you are

responsible for maintaining the configuration settings of several computers, you might want to set a

supervisor password.

When a supervisor password is set, you are prompted to enter a valid password each time you try to enter

the BIOS menu.

If both the power-on password and supervisor password are set, you can enter either password.

However, you must use your supervisor password to change any configuration settings.

• Hard disk password

Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard

disk password is set, you are prompted to enter a valid password each time you try to access the storage

drive.

Note: After you set a hard disk password, your data on the storage drive is protected even if the storage

drive is removed from one computer and installed in another.

• System management password (for selected models)

You can enable the system management password to have the same authority as the supervisor

password to control security related features. To customize the authority of the system management

password through the UEFI BIOS menu:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ System Management Password Access Control.

3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor

password overrides the system management password.

Set, change, and remove a password

Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security.

3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set

System Management Password, or Hard Disk Password and press Enter.

4. Follow the on-screen instructions to set, change, or remove a password.

5. Press F10 or Fn+F10 to save the changes and exit.

You should record your passwords and store them in a safe place. If you forget the passwords, contact a

Lenovo-authorized service provider to have the passwords removed.

Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the

storage drive.

Use software security solutions

This section provides software solutions to secure your computer and information.

Windows firewalls

A firewall can be hardware, software, or a combination of both depending on the level of security required.

Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If the

computer is preinstalled with a firewall program, it helps protect against computer Internet security threats,

unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information

about how to use the firewall program, refer to the help system of your firewall program.

To use Windows firewalls:

14 M70q Gen 2 and M90q Gen 2 User Guide

1. Go to Control Panel and view by large icons or small icons.

2. Click Windows Defender Firewall, and then follow the on-screen instructions.

Antivirus programs

The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate

viruses.

Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30

days, you must renew the license to continue receiving the antivirus software updates.

Note: Virus definition files must be kept up-to-date to guard against new viruses.

For more information about how to use your antivirus software, refer to the help system of your antivirus

software.

Computrace Agent software embedded in firmware (for selected

models)

The Computrace Agent software is an IT asset management and computer theft recovery solution. The

software detects if changes have been made on the computer, such as hardware, software, or the computer

call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Use BIOS security solutions

This section provides BIOS solutions to secure your computer and information.

Wipe the storage drive data

It is recommended that you wipe the storage drive data before recycling the storage drive or the computer.

To wipe the storage drive data:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ secure wipe ➙ Enabled.

3. Press F10 or Fn+F10 to save the changes and exit.

4. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12.

5. Select App Menu ➙ secure wipe and press Enter.

6. Select the storage drive you will wipe and click NEXT.

7. Select the entire storage drive or partition to wipe as desired.

8. Select the method as desired and click NEXT.

9. Click Yes to confirm your option when the prompting window is displayed.

10. If you have set a hard disk password for the storage drive, enter the password. Otherwise, set a

temporary password following the on-screen instructions. Then, click NEXT. The wiping process begins.

Note: Duration of the wiping process varies depending on the storage drive capacity.

11. Click Reboot when you are prompted to reset the system, and then one of the following will happen:

• If the system storage drive data is wiped, you will be prompted that no operating system is found.

• If the non-system storage drive data is wiped, the computer restarts automatically.

Chapter 4.Secure your computer and information 15

Cover presence switch

The cover presence switch prevents the computer from logging in to the operating system when the

computer cover is not properly installed or closed.

To enable the cover presence switch connector on the system board:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Cover Tamper Detected and press Enter.

3. Select Enabled and press Enter.

4. Press F10 or Fn+F10 to save the changes and exit.

If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error

message will be displayed when you turn on the computer. To bypass the error message and log in to the

operating system:

1. Properly install or close the computer cover.

2. Enter the BIOS menu, save and then exit.

Intel BIOS guard

The Intel® BIOS Guard module cryptographically verifies all BIOS updates. This hardware-based security

helps prevent software and malware attacks on the computers BIOS.

Smart USB Protection

The Smart USB Protection function is a security function that helps prevent data from being copied from the

computer to USB storage devices connected to the computer. You can set the Smart USB Protection

function to one of the following modes:

• Disabled (default setting): You can use the USB storage devices without limitation.

• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can

access or modify data on the USB storage devices.

• No Access: You cannot access the USB storage devices from the computer.

To configure the Smart USB Protection function:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Smart USB Protection and press Enter.

3. Select the desired setting and press Enter.

4. Press F10 or Fn+F10 to save the changes and exit.

16 M70q Gen 2 and M90q Gen 2 User Guide

Chapter 5. UEFI BIOS

This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS.

What is UEFI BIOS

Note: The operating system settings might override any similar settings in UEFI BIOS.

UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes

the hardware components and loads the operating system and other programs. Your computer comes with a

setup program with which you can change UEFI BIOS settings.

Enter the BIOS menu

Restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the BIOS menu.

Note: If you have set BIOS passwords, enter the correct passwords when prompted. You also can select No

or press Esc to skip the password prompt and enter the BIOS menu. However, you cannot change the

system configurations that are protected by passwords.

Navigate in the BIOS interface

Attention: The default configurations are already optimized for you in boldface. Improper change of the

configurations might cause unexpected results.

Depending on your keyboard, you can navigate in the BIOS interface by pressing the following keys, or

combinations of Fn and the following keys:

Key Function

F1 or Fn+F1 General Help

Esc or Fn+Esc Exit the submenu

↑↓ or Fn+↑↓ Locate an item

← → or Fn+← → Move keyboard focus

+/– or Fn++/– Change value

Enter Enter the submenu

F9 or Fn+F9 Setup Defaults

F10 or Fn+F10 Save and exit

Change the display language of UEFI BIOS

UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for

selected models).

To change the display language of UEFI BIOS:

1. Select Main ➙ Language and press Enter.

2. Set the display language as desired.

Change the display mode of UEFI BIOS (for selected models)

You can use UEFI BIOS in the graphic mode or the text mode according to your needs.

The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In

addition to the keyboard, you also can use the mouse to make selections.

To change the display mode of UEFI BIOS:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Main ➙ Setup Mode Select and press Enter.

3. Set the display mode as desired.

Set the system date and time

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Main ➙ System Time & Date and press Enter.

3. Set the system date and time as desired.

4. Press F10 or Fn+F10 to save the changes and exit.

Change the boot priority order

If the computer does not boot from a device as expected, you can change the boot priority order

permanently or select a temporary boot device.

Change the boot priority order permanently

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert

the disc into the optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the

computer.

2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

3. Select Startup ➙ Boot Priority Order, and then follow the on-screen instructions to change the boot

priority order.

4. You can also select the first priority device group by selecting Startup ➙ First Boot Device, and then

follow the on-screen instructions to select the first boot device within this group. Your computer will

boot from the first boot device before trying the boot priority order you set in the previous step.

5. Press F10 or Fn+F10 to save the changes and exit.

Select a temporary boot device

Note: Not all discs and storage drives are bootable.

1. Depending on the type of the storage device, do one of the following:

• If the storage device is internal, go to step 2.

• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert

the disc into the optical drive.

• If the storage device is an external device other than a disc, connect the storage device to the

computer.

18 M70q Gen 2 and M90q Gen 2 User Guide

2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12.

3. Select the storage device as desired and press Enter.

If you want to change the boot priority order permanently, select Enter Setup on Startup Device Menu and

press Enter to enter the BIOS menu.

Enable or disable the configuration change detection feature

If you enable configuration change detection, when the POST detects configuration changes of some

hardware devices (such as storage drives or memory modules), an error message will be displayed when you

turn on the computer.

To enable or disable the configuration change detection feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Security ➙ Configuration Change Detection and press Enter.

3. Enable or disable the feature as desired.

4. Press F10 or Fn+F10 to save the changes and exit.

To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error

message, enter the BIOS menu, save and then exit.

Enable or disable the automatic power-on feature

The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up

automatically.

To enable or disable the automatic power-on feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Automatic Power On and press Enter.

3. Select the feature as desired and press Enter.

4. Enable or disable the feature as desired.

5. Press F10 or Fn+F10 to save the changes and exit.

Enable or disable the smart power-on feature (for selected models)

Ensure that the keyboard is connected to a USB connector supporting the smart power-on feature. With the

smart power-on feature enabled, you can start up or wake up the computer from the hibernation mode by

pressing Alt+P.

To enable or disable the smart power-on feature:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Smart Power On and press Enter.

3. Enable or disable the feature as desired.

4. Press F10 or Fn+F10 to save the changes and exit.

Enable or disable the ErP LPS compliance mode

Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go

to:

https://www.lenovo.com/us/en/compliance/eco-declaration

Chapter 5.UEFI BIOS 19

You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer

is off or in sleep mode.

To enable or disable the ErP LPS compliance mode:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Enhanced Power Saving Mode and press Enter.

3. Depending on whether you select Enabled or Disabled, do one of the following:

• If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter.

Check whether the Wake on LAN feature is disabled automatically. If no, disable it.

• If you select Disabled, press Enter. Then, go to the next step.

4. Press F10 or Fn+F10 to save the changes and exit.

When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the

following:

• Press the power button.

• Enable the Wake Up on Alarm feature to make the computer wake up at a set time.

To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function.

1. Go to Control Panel and view by large icons or small icons.

2. Click Power Options ➙ Choose what the power buttons do ➙ Change settings that are currently

unavailable.

3. Clear the Turn on fast startup (recommended) option from the Shutdown settings list.

Change the ITS performance mode

You can adjust the acoustic and thermal performance of your computer by changing the ITS performance

mode. Three choices are available:

• Best Performance (default setting): The computer works at the best system performance with normal

acoustic level.

• Best Experience: The computer works at the best experience with balanced noise and better

performance.

• Full Speed: All fans in the computer will run at full speed.

To change the ITS performance mode:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. Select Power ➙ Intelligent Cooling and press Enter.

3. Select Performance Mode and press Enter.

4. Set the performance mode as desired.

5. Press F10 or Fn+F10 to save the changes and exit.

Change BIOS settings before installing a new operating system

BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.

Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular

Windows 10 version, check the compatibility list for the Windows version. For details, go to:

https://support.lenovo.com/us/en/solutions/windows-support

20 M70q Gen 2 and M90q Gen 2 User Guide

To change the BIOS settings:

1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.

2. From the main interface, select Security ➙ Secure Boot and press Enter.

3. Depending on the operating system to be installed, do one of the following:

• To install the Windows 10 (64-bit) and most of Linux operating system, select Enabled for Secure

Boot.

• To install an operating system that does not support secure boot, select Disabled for Secure Boot.

4. Press F10 or Fn+F10 to save the changes and exit.

Update UEFI BIOS

When you install a new program, device driver, or hardware component, you might need to update UEFI

BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on

selected models).

Download and install the latest UEFI BIOS update package by one of the following methods:

• From the Vantage app:

Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is

available, follow the on-screen instructions to download and install the package.

• From the Lenovo Support Web site:

1. Go to https://pcsupport.lenovo.com.

2. Download the flash BIOS update driver for the operating system version or the ISO image version

(used to create a flash update disc). Then, download the installation instructions for the flash BIOS

update driver you have downloaded.

3. Print the installation instructions and follow the instructions to update the BIOS.

Recover from a BIOS update failure

1. Remove all media from the drives and turn off all connected devices.

2. Insert the BIOS update disc into the optical drive, and then turn off the computer.

3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the

Clear CMOS/Recovery jumper.

4. Move the jumper from the standard position to the maintenance position.

5. Reconnect the power cords for the computer and the monitor to electrical outlets.

6. Turn on the computer and the monitor. When the computer beeps, the recovery process begins.

7. After the recovery process is completed, the computer will be turned off automatically.

Note: Depending on the computer model, the recovery process will take two to three minutes.

8. Disconnect all power cords from electrical outlets.

9. Move the jumper back to the standard position.

10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and

the monitor to electrical outlets.

11. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

12. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations,

see Chapter 5 “UEFI BIOS” on page 17.

Chapter 5.UEFI BIOS 21

Clear CMOS

1. Remove all media from the drives and turn off all connected devices and the computer.

2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the

Clear CMOS/Recovery jumper.

3. Move the jumper from the standard position to the maintenance position.

4. Reconnect the power cords for the computer and the monitor to electrical outlets.

5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds.

6. Turn off the computer by holding the power button for approximately four seconds.

7. Disconnect all power cords from electrical outlets.

8. Move the jumper back to the standard position.

9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and

the monitor to electrical outlets.

10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.

11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations,

see Chapter 5 “UEFI BIOS” on page 17.

22 M70q Gen 2 and M90q Gen 2 User Guide

Chapter 6. Troubleshooting, diagnostics, and recovery

This chapter provides solutions to resolve computer problems. Use the basic procedure as a starting point

for resolving computer problems.

Basic procedure for resolving computer problems

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

1. Check that:

a. The cables for all connected devices are connected correctly and securely.

b. All components have been reassembled correctly.

c. All connected devices that require ac power are connected to properly grounded and working

electrical outlets.

d. All connected devices are enabled in UEFI BIOS.

2. Use an antivirus program (if any) to see if the computer has been infected by a virus. If the program

detects a virus, remove the virus.

3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 23 to resolve the problem you are

experiencing, run the diagnostic program, and recover your operating system.

4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 57.

Troubleshooting

Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems

Problem Solution

The computer does not start up when you

press the power button.

• Ensure that the power cord is correctly connected to the rear of the

computer and to a working electrical outlet.

• If the computer has a secondary power switch on the rear of the

computer, ensure that it is switched on.

• The power indicator on the front of the computer is on.

• The computer voltage matches the voltage available at the

electrical outlet for your country or region.

The operating system does not start up from

the correct storage drive or fails to start up

• Ensure that all storage drive signal cables and power cables are

connected correctly.

• Ensure that the storage drive the computer starts up from is listed

as the first startup device in UEFI BIOS.

• In rare cases, the storage drive with the operating system might get

corrupted or damaged. In such cases, you might need to replace

the storage drive.

• If the computer is installed with an Optane memory:

– Ensure that the Optane memory is not removed.

– Ensure that the Optane memory is not damaged. Check the

Optane memory using diagnostic tools.

The computer beeps multiple times before

the operating system starts up. Ensure that no keys are stuck.

24 M70q Gen 2 and M90q Gen 2 User Guide

Audio problems

Problem Solution

The audio cannot be heard on the Windows

operating system.

• If you are using powered external speakers that have an On/Off

control, ensure that:

– The On/Off control is set to the On position.

– The speaker power cable is connected to a properly grounded,

functional ac electrical outlet.

• If your external speakers have a volume control, ensure that the

volume is not set too low.

• Click the volume icon in the Windows notification area on the

taskbar. Check the speaker and volume settings. Do not mute the

speaker or set the volume at a very low level.

• If your computer has a front audio panel, ensure that the volume is

not set too low.

• Ensure that your external speakers (and headphones, if used) are

connected to the correct audio connector on the computer. Most

speaker cables are color-coded to match the audio connector.

Note: When external-speaker or headphone cables are connected

to the audio connector, the internal speaker, if present, is disabled.

In most cases, if an audio adapter is installed in one of the

expansion slots, the audio function built into the system board is

disabled. Therefore, you must use the audio connectors on the

audio adapter.

• Ensure that the program you are running is designed for use in the

Microsoft Windows operating system. If the program is designed to

run in DOS, the program does not use the Windows sound feature.

The program must be configured to use SoundBlaster Pro or

SoundBlaster emulation.

• Ensure that the audio device drivers are correctly installed.

The sound does not come from the headset

or headphones.

Select the headset or headphones as the default audio output device

in advanced sound settings.

The sound comes from one of the external

speakers.

• Ensure that the speaker cable is inserted completely into the

connector on the computer.

• Ensure that the cable that connects the left speaker to the right

speaker is securely connected.

• Ensure that the balance settings are set correctly.

1. Right-click the volume icon in the Windows notification area

on the taskbar. Then, click Open Volume Mixer and select the

desired speaker.

2. Click the speaker icon on top of the volume control, and then

click the Levels tab.

Network problems

Note: The Wi-Fi and Bluetooth features are optional.

Chapter 6.Troubleshooting, diagnostics, and recovery 25

Problem Solution

The computer cannot connect to an Ethernet

LAN.

• Connect the cable from the Ethernet connector to the RJ45

connector of the hub.

• Enable the Ethernet LAN feature in UEFI BIOS.

• Enable the Ethernet LAN adapter.

1. Go to Control Panel and view by large icons or small icons.

2. Click Network and Sharing Center ➙ Change adapter

settings.

3. Right-click the Ethernet LAN adapter icon and click Enable.

• Update or reinstall the Ethernet LAN driver.

• Install all networking software that is necessary for your network

environment. Check with your LAN administrator for the necessary

networking software.

• Set the same duplex for the switch port and the adapter. If you

configured the adapter for full duplex, ensure that the switch port is

also configured for full duplex. Setting a wrong duplex mode might

degrade performance, cause data loss, or result in lost

connections.

When a Gigabit Ethernet model computer is

used at a speed of 1000 Mbps, the Ethernet

LAN connection fails or errors occur.

Connect the network cable to the Ethernet connector using Category

5 wiring and a 100 BASE-T hub/switch (not 100 BASE-X).

The Wake On LAN (WOL) feature does not

work. Enable the Wake On LAN feature in UEFI BIOS.

The Wi-Fi feature does not work.

• Enable the Wi-Fi feature in UEFI BIOS.

• Enable all Wi-Fi devices.

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or

provide confirmation, if prompted.

3. Expand Network adapters to display all network devices.

4. Right-click each Wi-Fi device, and then click Enable device.

• Enable the Wi-Fi feature in Windows Settings.

1. Open the Start menu.

2. Click Settings ➙ Network & Internet ➙ Wi-Fi.

3. Enable the Wi-Fi feature.

• Update or reinstall the Wi-Fi driver.

26 M70q Gen 2 and M90q Gen 2 User Guide

Problem Solution

The Bluetooth feature does not work.

• Enable the Bluetooth feature in UEFI BIOS.

• Enable all Bluetooth devices.

1. Right-click the Start button to open the Start context menu.

2. Click Device Manager. Type the administrator password or

provide confirmation if prompted.

3. Expand Bluetooth to display all Bluetooth devices. Right-click

each Bluetooth device, and then click Enable device.

4. Expand Network adapters to display all network devices.

Right-click each Bluetooth device, and then click Enable

device.

• Turn on the Bluetooth radio.

1. Open the Start menu.

2. Click Settings ➙ Devices ➙ Bluetooth & other devices.

3. Turn on the Bluetooth switch to enable the Bluetooth feature.

• Update or reinstall the Bluetooth driver.

Sound does not come from the Bluetooth

headset or headphones.

Select the Bluetooth headset or headphones as the default audio

output device in advanced sound settings.

Chapter 6.Troubleshooting, diagnostics, and recovery 27

Performance problems

Problem Solution

Excessive fragmented files exist on the

storage drives.

Note: Depending on the volume of the storage drives and amount of

data stored on the storage drives, the disk-defragmentation process

might take up to several hours.

1. Close any open programs and windows.

2. Open the Start menu.

3. Click Windows System ➙ File Explorer ➙ This PC.

4. Right-click your C drive and then click Properties.

5. Click the Tools tab.

6. Click Optimize. Select the drive as desired, and then click

Optimize.

7. Follow the on-screen instructions.

The free storage drive space is insufficient.

• Clean out your Inbox, Sent Items, and Deleted Items folders from

your e-mail application.

• Clean up your C drive.

1. Open the Start menu.

2. Click Windows System ➙ File Explorer ➙ This PC.

3. Right-click your C drive and then click Properties.

4. Check the amount of free space, and then click Disk Cleanup.

5. A list of unnecessary file categories is displayed. Select the

category you want to delete, and then click OK.

• Disable some Windows features or remove some unnecessary

programs.

1. Go to Control Panel and view by large icons or small icons.

2. Click Programs and Features.

3. Do one of the following:

– To disable some Windows features, click Turn Windows

features on or off. Follow the on-screen instructions.

– To remove some unnecessary programs, select the

program you want to remove, and then click Uninstall/

Change or Uninstall.

The free memory space is insufficient.

• Right-click a blank area on the taskbar and open Task Manager.

Then, end some tasks you are not performing.

• Install additional memory modules.

28 M70q Gen 2 and M90q Gen 2 User Guide

Storage drive problems

Problem Solution

Some or all storage drives are missing from

the BIOS menu.

• Ensure that the signal cables and power cables for all the storage

drives are connected correctly.

• Ensure that the computer is configured correctly to support the

storage drives.

– If the computer is installed with SATA storage drives, ensure

that the SATA storage drive enablement module (one to five

storage drives) is installed.

– If the computer is installed with SAS storage drives, ensure that

the SAS storage drive enablement module (one to five storage

drives) or the LSI MegaRAID SAS adapter is installed.

CD or DVD problems

Problem Solution

A CD or DVD does not work.

• Ensure that the optical drive supports the CD or DVD.

• Ensure that the disc is inserted correctly, with its label up.

• Ensure that the disc you are using is clean. To remove dust or

fingerprints, wipe the disc clean with a soft cloth from the center to

the outside. Wiping a disc in a circular motion might cause loss of

data.

• Ensure that the power cable and signal cable are securely

connected to the drive.

• Ensure that the disc you are using is not scratched or damaged.

Try inserting another disc that you know works.

• If you have multiple CD or DVD drives installed (or a combination of

CD and DVD drives), try inserting the disc into the other drive. In

some cases, only one of the drives is connected to the audio

subsystem.

A bootable recovery medium, such as the

Product Recovery CD, cannot be used to

start your computer.

Ensure that the CD or DVD drive is set as the top priority of the boot

priority order in UEFI BIOS.

Note: On some computer models, the startup sequence is

permanently set and cannot be changed.

A black screen is displayed instead of the

DVD video.

• Restart the DVD player program.

• Try a lower screen resolution or color depth.

• Close any open files, and then restart the computer.

A DVD movie does not play.

• Ensure that the disc surface is clean and not scratched.

• Check the disc or packaging for regional coding. You might need

to purchase a disc with coding for the region where you are using

the computer.

No audio or only an intermittent audio comes

out while a DVD movie is playing.

• Check the volume control settings on the computer and on your

speakers.

• Ensure that the disc surface is clean and not scratched.

• Check all cable connections to and from the speakers.

• Use the DVD menu for the video to select a different audio track.

Chapter 6.Troubleshooting, diagnostics, and recovery 29

Problem Solution

The playback is slow or choppy.

• Disable any background programs, such as AntiVirus or Desktop

Themes.

• Ensure that video resolution is less than 1152 x 864 pixels.

A message indicating invalid disc or no disc

found is displayed.

• Ensure that the disc is in the drive with the shiny side of the disc

facing down.

• Ensure that video resolution is less than 1152 x 864 pixels.

• Ensure that the DVD or CD is inserted into an appropriate optical

drive. For example, do not insert a DVD into a CD-only drive.

Serial connector problems

Problem Solution

The serial connector cannot be accessed.

• Connect the serial cable from the serial connector on the computer

to the serial device. If the serial device has its own power cord,

connect the power cord to a grounded electrical outlet.

• Turn on the serial device and keep the device online.

• Install any programs supplied with the serial device. Refer to the

documentation that comes with the serial device for more

information.

• If you added one serial-connector adapter, ensure that the adapter

is installed correctly.

USB device problems

Problem Solution

A USB device cannot be accessed.

• Connect the USB cable from the USB connector to the USB

device. If the USB device has its own power cord, connect the

power cord to a grounded electrical outlet.

• Turn on the USB device and keep the device online.

• Install any device drivers or programs supplied with the USB

device. Refer to the documentation that comes with the USB

device for more information.

• Disconnect and reconnect the USB connector to reset the USB

device.

• Ensure that the Smart USB Protection function is disabled in UEFI

BIOS.

30 M70q Gen 2 and M90q Gen 2 User Guide

Software problems

Problem Solution

Some programs do not work as expected.

1. Check whether the problem is caused by a program.

a. Ensure that the software is compatible with the computer.

Refer to the information supplied with the software for more

information.

b. Verify that other software works correctly on the computer.

c. Verify that the software you are using works on another

computer.

2. If the problem is caused by a program:

• Refer to the printed documentation that comes with the

program or the help system of the program.

• Update the program.

• Uninstall the program and then reinstall it. To download a

program that is preinstalled on your computer, go to https://

pcsupport.lenovo.com and follow the on-screen instructions.

Lenovo diagnostic tools

For information about Lenovo diagnostic tools, go to:

https://pcsupport.lenovo.com/lenovodiagnosticsolutions

Recovery

This section introduces the recovery information of the Windows 10 operating system. Ensure that you read

and follow the on-screen recovery instructions. The data on your computer might be deleted during the

recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.

Restore system files and settings to an earlier point

1. Go to Control Panel and view by large icons or small icons.

2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.

Restore your files from a backup

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your

data earlier with the tool.

1. Go to Control Panel and view by large icons or small icons.

2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.

Reset your computer

In the resetting process, you can choose to keep your files or remove them when you reinstall the operating

system.

Note: The items in the graphical user interface (GUI) might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.

2. In the Reset this PC section, click Get started.

3. Follow the on-screen instructions to reset your computer.

Chapter 6.Troubleshooting, diagnostics, and recovery 31

Use advanced options

1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.

2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3. Select a preferred option, and then follow the on-screen instructions.

Windows automatic recovery

Note: Ensure that your computer is connected to ac power during the recovery process.

The Windows recovery environment on your computer operates independently from the Windows 10

operating system. It enables you to recover or repair the operating system even if the Windows 10 operating

system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then,

you can choose repair and recovery options by following the on-screen instructions.

Create and use a recovery USB device

It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows

recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the

preinstalled Windows recovery programs are damaged. If you did not create a recovery USB drive as a

precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.

For a list of the Lenovo Support phone numbers for your country or region, go to:

https://pcsupport.lenovo.com/supportphonelist

Create a recovery USB drive

Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a

backup copy of all the data that you want to keep.

1. Ensure that your computer is connected to ac power.

2. Prepare a USB drive with capacity of at least 16 GB. The actual USB capacity required depends on the

size of the recovery image.

3. Connect the prepared USB drive to the computer.

4. Type recovery in the search box. Then, click Create a recovery drive.

5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.

Use the recovery USB drive

If your computer cannot be started, go to Chapter 8 “Help and support” on page 57 first to try to solve the

problem by yourself. If the problem persists, use the recovery USB drive to recover your computer.

1. Ensure that your computer is connected to ac power.

2. Connect the recovery USB drive to the computer.

3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window

opens.

4. Select the recovery USB drive as the boot device. Then, follow the on-screen instructions to complete

the process.

Update the device driver

Attention: Reinstalling device drivers will change the current configuration of the computer.

32 M70q Gen 2 and M90q Gen 2 User Guide

You should download the latest driver for a component when you notice poor performance from that

component or when you added a component. This action might eliminate the driver as the potential cause of

a problem. Download and install the latest driver by one of the following methods:

• From the Vantage app:

Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is

available, follow the on-screen instructions to download and install the package.

• From the Lenovo Support Web site:

Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen

instructions to download and install necessary drivers and software.

Chapter 6.Troubleshooting, diagnostics, and recovery 33

34 M70q Gen 2 and M90q Gen 2 User Guide

Chapter 7. CRU replacement

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo

computers contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by

trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill

level. Trained service technicians can also provide service to install or replace the parts under the type of

warranty designated for the customer’s machine.

If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement

instructions are shipped with your product and are available from Lenovo at any time upon request. You

might be required to return the defective part that is replaced by the CRU. When return is required: (1) return

instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you

might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)

days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty

documentation at:

https://www.lenovo.com/warranty/llw_02

CRU list

The following is the CRU list of your computer.

Self-service CRUs

• ac power adapter

• Bottom cover

• Computer cover

• Dust shield*

• External optical drive*

• External optical drive box*

• External Wi-Fi antenna*

• Internal speaker

• Keyboard*

• Memory module

• M.2 solid-state drive*

• Mouse*

• Power adapter bracket*

• Power cord

• Thumb screw

• Vertical stand*

• VESA® mount bracket*

Optional-service CRUs

• Coin-cell battery

• Hard disk drive*

• Hard disk drive bracket*

• System fan

• Wi-Fi card*

• Wi-Fi card shield*

* for selected models

Remove or replace a CRU

This section provides instructions on how to remove or replace a CRU.

Power adapter and power cord

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Removal steps

36 M70q Gen 2 and M90q Gen 2 User Guide

Power adapter bracket

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Replacement procedure

Chapter 7.CRU replacement 37

Vertical stand

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Removal step

38 M70q Gen 2 and M90q Gen 2 User Guide

VESA mount bracket

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Removal steps

External optical drive box and external optical drive

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Chapter 7.CRU replacement 39

Replacement procedure

40 M70q Gen 2 and M90q Gen 2 User Guide

Dust shield

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Chapter 7.CRU replacement 41

Replacement procedure

42 M70q Gen 2 and M90q Gen 2 User Guide

External Wi-Fi antenna

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

Removal steps

Computer cover

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Turn off the computer and remove all connected devices and cables.

2. Disconnect the computer from ac power and all connected cables.

3. Unlock any locking device that secures the computer cover.

4. Remove these parts in order, if any:

• “Power adapter bracket” on page 37

• “Vertical stand” on page 38

• “VESA mount bracket” on page 39

• “External Wi-Fi antenna” on page 43

Chapter 7.CRU replacement 43

Removal steps

Hard disk drive and hard disk drive bracket

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and

permanent loss of data. When handling the internal storage drive, observe the following guidelines:

• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for

frequent changes or replacement.

• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.

• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get

damaged.

• Do not apply pressure to the internal storage drive.

• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage

drive on a soft material, such as cloth, to absorb physical shocks.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 43.

2. Disconnect the hard disk drive cable from the hard disk drive.

44 M70q Gen 2 and M90q Gen 2 User Guide

Replacement procedure

Chapter 7.CRU replacement 45

Internal speaker

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 43.

2. Disconnect the internal speaker cable from the internal speaker connector on the system board.

46 M70q Gen 2 and M90q Gen 2 User Guide

Removal steps

System fan

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

1. Remove the computer cover. See “Computer cover” on page 43.

2. Remove the internal speaker. See “Internal speaker” on page 46.

3. Disconnect the system fan cable from the system fan connector on the system board.

Replacement procedure

• M70q Gen 2

Chapter 7.CRU replacement 47

• M90q Gen 2

Coin-cell battery

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

48 M70q Gen 2 and M90q Gen 2 User Guide

Your computer has a special type of memory that maintains the date, time, and settings for built-in features,

such as parallel connector assignments (configurations). A coin-cell battery keeps this information active

when you turn off the computer.

The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell

battery lasts forever. If the coin-cell battery fails, the date and time information is lost. An error message is

displayed when you turn on the computer.

To dispose of the coin-cell battery, refer to the “Lithium coin-cell battery notice” in the Safety and Warranty

Guide.

For access, remove the following parts in order, if any:

• “Computer cover” on page 43.

• “Internal speaker” on page 46.

• “System fan” on page 47.

Removal steps

Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu.

Wi-Fi card and Wi-Fi card shield

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, remove the following parts in order, if any:

• “Computer cover” on page 43.

• “Hard disk drive and hard disk drive bracket” on page 44.

Chapter 7.CRU replacement 49

Removal steps

Note: While installing, ensure that you connect the gray cable to the connector labeled 1 (auxiliary) and the

black cable to connector labeled 2 (main) on the card.

Bottom cover

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

For access, do the following:

• Remove the computer cover. See “Computer cover” on page 43.

• Turn over the computer so that the bottom cover is facing up.

50 M70q Gen 2 and M90q Gen 2 User Guide

Replacement procedure

Memory module

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Ensure that you follow the installation order for memory modules shown in the following illustration.

Chapter 7.CRU replacement 51

For access, remove the following parts in order:

• “Computer cover” on page 43.

• “Bottom cover” on page 50.

Replacement procedure

52 M70q Gen 2 and M90q Gen 2 User Guide

M.2 solid-state drive

Prerequisite

Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and

permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines:

• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for

frequent changes or replacement.

• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.

• Do not touch the contact edge of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get

damaged.

• Do not apply pressure to the M.2 solid-state drive.

• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive

on a soft material, such as cloth, to absorb physical shocks.

For access, remove the following parts in order:

• “Computer cover” on page 43.

Chapter 7.CRU replacement 53

• “Bottom cover” on page 50.

Replacement procedure

• M70q Gen 2

54 M70q Gen 2 and M90q Gen 2 User Guide

• M90q Gen 2

Chapter 7.CRU replacement 55

56 M70q Gen 2 and M90q Gen 2 User Guide

Chapter 8. Help and support

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

Use the Vantage app to:

• Configure device settings.

• Download and install UEFI BIOS, drivers and firmware

updates.

• Secure you computer from outside threats.

• Diagnose hardware problems.

• Check the computer warranty status.

• Access User Guide and helpful articles.

Note: The available features vary depending on the

computer model.

Type Vantage in the search box.

Product documentation:

• Safety and Warranty Guide

• Generic Safety and Compliance Notices

• Setup Guide

• This User Guide

• Regulatory Notice

Go to https://pcsupport.lenovo.com. Then, follow the on-

screen instructions to filter out the documentation you

want.

Lenovo Support Web site with the latest support

information of the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• Knowledge base and frequently asked questions

https://pcsupport.lenovo.com

Windows help information

• Open the Start menu and click Get Help or Tips.

• Use Windows Search or the Cortana® personal

assistant.

• Microsoft support Web site:

https://support.microsoft.com

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support

Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:

1. Record the problem symptoms and details:

• What is the problem? Is it continuous or intermittent?

• Any error message or error code?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

• Can the problem be reproduced? If so, how?

2. Record the system information:

• Product name

• Machine type and serial number

The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to:

https://pcsupport.lenovo.com/supportphonelist

Note: Phone numbers are subject to change without notice. If the number for your country or region is not

provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

• Problem determination - Trained personnel are available to assist you with determining if you have a

hardware problem and deciding what action is necessary to fix the problem.

58 M70q Gen 2 and M90q Gen 2 User Guide

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,

trained service personnel are available to provide the applicable level of service.

• Engineering change management - Occasionally, there might be changes that are required after a product

has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes

(ECs) that apply to your hardware available.

Services not covered

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts

• Identification of software problem sources

• Configuration of UEFI BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,

see Safety and Warranty Guide that comes with your computer.

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at:

https://pcsupport.lenovo.com/warrantyupgrade

Service availability and service name might vary by country or region.

Chapter 8.Help and support 59

60 M70q Gen 2 and M90q Gen 2 User Guide

Appendix A. Accessibility and ergonomic information

This chapter provides information about accessibility and ergonomics.

Accessibility information

Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater

access to information and technology. This section provides information about the ways these users can get

the most out of their computer experience. You also can get the most up-to-date accessibility information

from the following Web site:

https://www.lenovo.com/accessibility

Keyboard shortcuts

The following list contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

• Windows logo key + U: Open Ease of Access Center

• Right Shift for eight seconds: Turn on or turn off Filter Keys

• Shift five times: Turn on or turn off Sticky Keys

• Num Lock for five seconds: Turn on or turn off Toggle Keys

• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys

• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast

For more information, go to https://windows.microsoft.com, and then search using any of the following

keywords: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables you to configure your computers to suit

their physical and cognitive needs.

To access Ease of Access Center:

1. Go to Control Panel and view by Category.

2. Click Ease of Access ➙ Ease of Access Center.

3. Choose the appropriate tool by following the on-screen instructions.

Ease of Access Center mainly includes the following tools:

• Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the

items better.

• Narrator

Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as

error messages.

• On-Screen Keyboard

If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device

instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual

keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or

you can tap to select the keys if your computer supports multi-touch screen.

• High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a

result, those items are more distinct and easier to identify.

• Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard

to control the pointer and make the keyboard easier to type certain key combinations.

• Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer

appearance and make your mouse easier to manage windows.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

You can use verbal instructions to control the keyboard and mouse. With verbal instructions, you can start

programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails.

To use Speech Recognition:

1. Go to Control Panel and view by Category.

2. Click Ease of Access ➙ Speech Recognition.

3. Follow the on-screen instructions.

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help systems, and various

online documents. For additional information about screen readers, see the following:

• Use PDFs with screen readers:

https://www.adobe.com/accessibility.html?promoid=DJGVE

• Use the JAWS screen reader:

https://www.freedomscientific.com/Products/Blindness/JAWS

• Use the NVDA screen reader:

https://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your

computer.

To adjust the screen resolution:

1. Right-click an empty area of the desktop and then click Display settings ➙ Display.

2. Follow the on-screen instructions.

Note: Setting a resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.

• To change the item size permanently:

62 M70q Gen 2 and M90q Gen 2 User Guide

– Change the size of all the items on your screen.

1. Right-click an empty area of the desktop and then click Display settings ➙ Display.

2. Change the item size by following the on-screen instructions. For some applications, your

configuration might not take effect until you sign out and then sign in again.

– Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce

the text size.

– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or

HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that

visually impaired users can read the documentation through a screen reader. Each image in the

documentation also includes adequate alternative text so that visually impaired users can understand the

image when they use a screen reader.

Ergonomic information

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.

Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that

you perform. In addition, use healthy work habits to maximize your performance and comfort when using

your computer.

Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the

surrounding light sources, active seating, and the placement of your computer hardware, can help you

improve your performance and achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow

many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused

by long periods of working in the same position. Frequent short breaks from your work also help to prevent

minor discomfort associated with your working posture.

Appendix A. Accessibility and ergonomic information 63

Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to

30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep

the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the

brightness control keys to adjust display brightness.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to

best suit your comfort posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provide

weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)

position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

64 M70q Gen 2 and M90q Gen 2 User Guide

Appendix B. Compliance information

Note: For more compliance information, refer to Generic Safety and Compliance Notices at https://

pcsupport.lenovo.com.

Certification-related information

Product name Machine types

ThinkCentre M70q Gen 2 11MY, 11N0, 11N3, 11N4, 11N1, 11N2, 11N5, and 11N6

ThinkCentre M90q Gen 2 11MQ, 11MR, 11MU, 11MV, 11MS, 11MT, 11MW, and

11MX

The latest compliance information is available at:

https://www.lenovo.com/us/en/compliance

Federal Communications Commission (FCC) Supplier’s Declaration of

Conformity

The following information refers to below products and machine types:

Product name Machine types

ThinkCentre M70q Gen 2 11MY, 11N0, 11N3, 11N4, 11N1, 11N2, 11N5, and 11N6

ThinkCentre M90q Gen 2 11MQ, 11MR, 11MU, 11MV, 11MS, 11MT, 11MW, and

11MX

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than recommended

cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized

changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Responsible Party:

Lenovo (United States) Incorporated

7001 Development Drive

Morrisville, NC 27560

Email: FCC@lenovo.com

Operating environment

Maximum altitude (without pressurization)

• Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)

• Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)

Temperature

• Operating: From 10°C (50°F) to 35°C (95°F)

• Storage in original shipping packaging:

– For common desktop computers: From -40°C (-40°F) to 60°C (140°F)

– For all-in-one desktop computers: From -20°C (-4°F) to 60°C (140°F)

• Storage without packaging: From -10°C (14°F) to 60°C (140°F)

Note: If your computer is stored or transported in temperatures less than 10°C (50°F), allow the computer to

rise slowly to an optimal operating temperature before use. This process might take up to two hours. Using

the computer in a lower operating temperature might result in irreparable damage to your computer.

Relative humidity

• Operating: 20%-80% (non-condensing)

• Storage: 20%–90% (non-condensing)

Korea SAR statement

무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)

해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음

SAR 정보

본 장치는 전파 노출에 대한 가이드라인을 충족합니다.

본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지

않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은

국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm

이상의 거리에서 사용할 수 있습니다.

66 M70q Gen 2 and M90q Gen 2 User Guide

Appendix C. Notices and trademarks

Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult

your local Lenovo representative for information on the products and services currently available in your

area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service

that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.

The furnishing of this document does not give you any license to these patents. You can send license

inquiries, in writing, to:

Lenovo (United States), Inc.

8001 Development Drive

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow

disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to

you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions

of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the

products and software programs described in the manuals included with your computer, and the content of

the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your

computer might not match exactly the actual configuration of the computer that you purchase. For the

configuration of the product, refer to the related contract (if any) or product packing list, or consult the

distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it

believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support

applications where malfunction may result in injury or death to persons. The information contained in this

document does not affect or change Lenovo product specifications or warranties. Nothing in this document

shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained in specific environments and is

presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without

incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in

any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the

materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result

obtained in other operating environments may vary significantly. Some measurements may have been made

on development-level systems and there is no guarantee that these measurements will be the same on

generally available systems. Furthermore, some measurements may have been estimated through

extrapolation. Actual results may vary. Users of this document should verify the applicable data for their

specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux

agreement(s) which may accompany software included with this product. Lenovo may update this document

at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:

https://pcsupport.lenovo.com

Trademarks

LENOVO, LENOVO logo, THINKCENTRE, and THINKCENTRE logo are trademarks of Lenovo. Intel and

Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft,

Windows, and Cortana are trademarks of the Microsoft group of companies. DisplayPort and VESA are

trademarks of the Video Electronics Standards Association. The terms HDMI and HDMI High-Definition

Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States

and other countries. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. USB-C is a registered

2021 Lenovo.

68 M70q Gen 2 and M90q Gen 2 User Guide

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Lenovo 11MQ002RMZ User Manual

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