About this documentation
Chapter 1. Meet your computer
Chapter 2. Get started with your computer
Chapter 3. Explore your computer
Chapter 4. Secure your computer and information
Chapter 5. Configure advanced settings
Chapter 6. CRU replacement
Chapter 7. Help and support
Appendix A. Important safety information
Appendix B. Accessibility and ergonomic information
Appendix C. Compliance and TCO Certified information
Appendix D. Notices and trademarks

Lenovo E15 User Manual

Displayed below is the user manual for E15 by Lenovo which is a product in the Notebooks category. This manual has pages.

Related Manuals

Lenovo E15 Manual

Lenovo E15 Gen 2 Manual

Lenovo E15 Manual

Lenovo E15 Gen 2 Manual

E14 Gen 2 and E15 Gen 2

User Guide

Read this first

Before using this documentation and the product it supports, ensure that you read and understand the

following:

• Appendix A “Important safety information” on page 53

• Safety and Warranty Guide

• Setup Guide

Second Edition (October 2020)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-

35F-05925.

Contents

About this documentation . . . . . . . . iii

Chapter 1. Meet your computer. . . . . 1

Front . . . . . . . . . . . . . . . . . . . . 1

Base . . . . . . . . . . . . . . . . . . . . 3

Left . . . . . . . . . . . . . . . . . . . . 5

Right . . . . . . . . . . . . . . . . . . . . 8

Features and specifications . . . . . . . . . . . 9

Statement on USB transfer rate . . . . . . . 10

Chapter 2. Get started with your

computer . . . . . . . . . . . . . . . . 11

Get started with Windows 10 . . . . . . . . . 11

Windows account . . . . . . . . . . . . 11

Windows user interface . . . . . . . . . . 12

Windows label . . . . . . . . . . . . . 13

Connect to networks . . . . . . . . . . . . . 13

Connect to the wired Ethernet . . . . . . . 13

Connect to Wi-Fi networks. . . . . . . . . 13

Use the Vantage app . . . . . . . . . . . . . 14

Interact with your computer . . . . . . . . . . 14

Use the keyboard shortcuts . . . . . . . . 15

Use the TrackPoint pointing device . . . . . 17

Use the trackpad . . . . . . . . . . . . 18

Use the multi-touch screen . . . . . . . . 20

Use the Intelligent Cooling feature . . . . . . 22

Use multimedia . . . . . . . . . . . . . . . 23

Use audio . . . . . . . . . . . . . . . 23

Connect to an external display . . . . . . . 23

Use Night light mode. . . . . . . . . . . . . 24

Chapter 3. Explore your computer . . 25

Manage power . . . . . . . . . . . . . . . 25

Check the battery status and temperature. . . 25

Charge the computer . . . . . . . . . . . 25

Maximize the battery life . . . . . . . . . 26

Set power button behaviors . . . . . . . . 26

Set the power plan . . . . . . . . . . . . 26

Transfer data . . . . . . . . . . . . . . . . 26

Connect to a Bluetooth-enabled device. . . . 27

Airplane mode . . . . . . . . . . . . . . . 27

Purchase options . . . . . . . . . . . . . . 27

Chapter 4. Secure your computer

and information . . . . . . . . . . . . 29

Lock the computer . . . . . . . . . . . . . 29

Use passwords . . . . . . . . . . . . . . . 29

Password types . . . . . . . . . . . . . 29

Set, change, and remove a password . . . . 31

Use Power Loss Protection function (for selected

models) . . . . . . . . . . . . . . . . . . 32

Use the fingerprint reader (for selected models) . . 32

Use face authentication (for selected models) . . . 32

Use firewalls and antivirus programs. . . . . . . 33

Chapter 5. Configure advanced

settings. . . . . . . . . . . . . . . . . 35

UEFI BIOS . . . . . . . . . . . . . . . . . 35

What is UEFI BIOS . . . . . . . . . . . . 35

Enter the UEFI BIOS menu . . . . . . . . . 35

Navigate in the UEFI BIOS interface . . . . . 35

Change the startup sequence . . . . . . . 35

Set the system date and time. . . . . . . . 36

Update UEFI BIOS . . . . . . . . . . . . 36

Recovery information . . . . . . . . . . . . 36

Restore system files and settings to an earlier

point . . . . . . . . . . . . . . . . . 36

Restore your files from a backup . . . . . . 36

Reset your computer . . . . . . . . . . . 36

Use advanced options . . . . . . . . . . 37

Windows automatic recovery. . . . . . . . 37

Create and use a recovery USB device . . . . 37

Install Windows 10 and drivers . . . . . . . . . 37

Chapter 6. CRU replacement . . . . . 39

What are CRUs . . . . . . . . . . . . . . . 39

Disable Fast Startup and the built-in battery. . . . 39

Replace a CRU . . . . . . . . . . . . . . . 40

Base cover assembly . . . . . . . . . . . 40

Memory module (for selected models) . . . . 41

M.2 solid-state drive . . . . . . . . . . . 43

Chapter 7. Help and support . . . . . 47

Frequently asked questions . . . . . . . . . . 47

Error messages . . . . . . . . . . . . . . . 48

Beep errors . . . . . . . . . . . . . . . . 49

Self-help resources . . . . . . . . . . . . . 50

Call Lenovo . . . . . . . . . . . . . . . . 50

Before you contact Lenovo . . . . . . . . 50

Lenovo Customer Support Center . . . . . . 51

Purchase additional services. . . . . . . . . . 52

Appendix A. Important safety

information . . . . . . . . . . . . . . . 53

Appendix B. Accessibility and

ergonomic information . . . . . . . . 67

Appendix C. Compliance and TCO

Certified information . . . . . . . . . . 71

Appendix D. Notices and

trademarks . . . . . . . . . . . . . . . 85

ii E14 Gen 2 and E15 Gen 2 User Guide

About this documentation

• Illustrations in this documentation might look different from your product.

• Depending on the model, some optional accessories, features, and software programs might not be

available on your computer.

• Depending on the version of operating systems and programs, some user interface instructions might not

be applicable to your computer.

• Documentation content is subject to change without notice. Lenovo makes constant improvements on the

documentation of your computer, including this User Guide. To get the latest documentation, go to https://

pcsupport.lenovo.com.

• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.

As a result, some information in this documentation might become outdated. Refer to Microsoft resources

for the latest information.

iv E14 Gen 2 and E15 Gen 2 User Guide

Chapter 1. Meet your computer

ThinkPad E14 Gen 2 and ThinkPad E15 Gen 2 might be shipped with different microprocessors, namely

Intel® and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish

computer models with different microprocessors.

Front

1. Microphones Capture or record sound.

2. Infrared LED*

Emit infrared (IR) light.

Note: Do not block the IR light-emitting diode (LED). Otherwise, the IR function

might not work.

3. Camera with IR function*

Take pictures or record videos by clicking Camera from the Start menu. The

indicator next to the camera is on when the camera is in use.

(for selected models)” on page 32.

If you use other apps that support photographing, video chatting, and video

conference, the camera starts automatically when you enable the camera-

required feature from the app.

4. ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect

your privacy.

5. Camera*

Take pictures or record videos by clicking Camera from the Start menu. The

indicator next to the camera is on when the camera is in use.

If you use other apps that support photographing, video chatting, and video

conference, the camera starts automatically when you enable the camera-

required feature from the app.

6. Multi-touch screen* Enable you to use your computer with simple touch gestures. See “Use the multi-

touch screen” on page 20.

* for selected models

2E14 Gen 2 and E15 Gen 2 User Guide

Base

E14 Gen 2

E15 Gen 2

Chapter 1.Meet your computer 3

1. Power button / Power button

with fingerprint reader function*

Use as power button

Press to turn on the computer or put the computer to sleep mode.

To turn off the computer, open the Start menu, click Power, and then select

Shut down.

The indicator in the power button shows the system status of your computer.

• White, Blinking for three times: The computer is initially connected to power.

• White, On: The computer is on.

• Off: The computer is off or in hibernation mode.

• White, Blinking rapidly: The computer is entering sleep or hibernation mode.

• White, Blinking slowly: The computer is in sleep mode.

Use as fingerprint reader

(for selected models)” on page 32.

The indicator shows the status of the fingerprint reader:

• Green, blinking for two seconds, then turn solid on: The computer is ready

for fingerprint scan.

• White, solid on: The scan is successful.

2. Numeric keypad Quickly input numbers.

3. Speakers Enable you to experience high-quality sound.

4. Trackpad Perform finger touch and all the functions of a traditional mouse. See “Use the

trackpad” on page 18.

5. TrackPoint® pointing device Perform all the functions of a traditional mouse. See “Use the TrackPoint pointing

device” on page 17.

* for selected models

4E14 Gen 2 and E15 Gen 2 User Guide

Left

For AMD models

For Intel models

Chapter 1.Meet your computer 5

1.USB-C® connector (USB 3.2

Gen 1) • Charge your computer.

• Charge USB-C compatible devices with the output voltage and current of 5 V

and 3 A.

• Transfer data at USB 3.2 speed, up to 5 Gbps.

• Connect to an external display:

– USB-C to VGA: 1920 x 1080 pixels, 60 Hz

– USB-C to DP: 3840 x 2160 pixels, 60 Hz

• Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging

function. See “Use P-to-P 2.0 charging function” on page 25.

• Connect to USB-C accessories to help expand your computer functionality. To

purchase USB-C accessories, go to https://www.lenovo.com/accessories.

Note: When the battery power is below 10%, the connected USB-C accessories

might not work correctly.

2. Thunderbolt™ 4 connector

(USB-C)

• Charge your computer.

• Charge USB-C compatible devices with the output voltage and current of 5 V

and 3 A.

• Transfer data:

– Thunderbolt 4 speed, up to 40 Gbps (when the device connected is

Thunderbolt 4 or Thunderbolt 3 compatible )

– USB 3.2 Gen 2 speed, up to 10 Gbps (when the device connected is not

Thunderbolt 4 or Thunderbolt 3 compatible)

• Connect to an external display:

– USB-C to VGA: 1920 x 1200 pixels, 60 Hz

– USB-C to DP: 5120 x 3200 pixels, 60 Hz

• Connect to USB-C accessories to help expand your computer functionality. To

purchase USB-C accessories, go to https://www.lenovo.com/accessories

• Supply power to another computer using P-to-P (Peer to Peer) 2.0 charging

function. See “Charge the computer” on page 25.

Note: When the battery power is below 10%, the connected USB-C accessories

might not work correctly.

3. Always On USB 3.2 Gen 1

connector

With the Always On USB feature enabled, the Always On USB 3.2 Gen 1

connector can charge a USB-compatible device when the computer is on, off, in

sleep mode, or in hibernation mode.

Notes:

• By default, Always On USB is enabled and Charge in Battery Mode is

disabled in UEFI BIOS.

• When the computer is off or in hibernation mode, and Charge in Battery Mode

is disabled in UEFI BIOS, ensure that you have connected the computer to ac

power.

To enable the Always On USB feature:

1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 35.

2. Click Config ➙ USB ➙ Always On USB to enable the Always On USB

feature.

6E14 Gen 2 and E15 Gen 2 User Guide

4. HDMI™ connector Connect to a compatible digital audio device or video monitor, such as an HDTV.

5. Audio connector

• Connect headphones with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the

sound from the computer.

• Connect a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the

sound from the computer or talk with others.

Note: This connector does not support standalone external microphones.

Chapter 1.Meet your computer 7

Right

1. ThinkPad Integrated Earbuds

with Versa Bay (for E15 Gen 2

Intel model only)*

ThinkPad Integrated Earbuds are designed to support online meeting scenario.

ThinkPad Integrated Earbuds are the default audio device of your computer. Push

the built-in earbud tray and then carefully pull the tray out of the slot.

To switch audio device, open Lenovo Bud'dy from the Start menu. Lenovo

Bud'dy enables you to know the earbuds status easily and customize earbuds

settings.

To get the User Manual of ThinkPad Integrated Earbuds, go to https://

support.lenovo.com/docs/thinkpad_earbuds_manual.

2. USB 2.0 connector Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB

storage device, or USB printer.

3. Ethernet connector Connect to a local area network (LAN).

4. Security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible

security cable lock. See “Lock the computer” on page 29.

* for selected models

8E14 Gen 2 and E15 Gen 2 User Guide

Features and specifications

Dimensions

E14 Gen 2

• Width: 324 mm (12.76 inches)

• Depth: 220.7 mm (8.69 inches)

• Thickness: 18.65 mm to 21.05 mm (0.73 inches to 0.83 inches)

E15 Gen 2

• Width: 365 mm (14.37 inches)

• Depth: 240 mm (9.45 inches)

• Thickness: 18.9 mm to 19.65 mm (0.74 inches to 0.77 inches)

Maximum heat output

(depending on the model)

For AMD models:

• 45 W (154 Btu/hr)

• 65 W (222 Btu/hr)

For Intel models:

• 65 W (222 Btu/hr)

Power source (ac power

adapter)

• Sine-wave input at 50 Hz to 60 Hz

• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz

Microprocessor To view the microprocessor information of your computer, right-click the Start

button and then click System.

Memory

• Double data rate 4 (DDR4) small outline dual in-line memory module

(SODIMM)*, up to 32 GB

• Double data rate 4 (DDR4) memory module soldered on the system board*, up

to 8 GB

Storage device M.2 solid-state drive

Display

• Brightness control

• Color display with Thin Film Transistor (TFT) technology*

• Color display with In-Plane Switching (IPS) or Twisted Nematic (TN) technology

• Display size:

– E14 Gen 2: 355.6 mm (14 inches)

– E15 Gen 2: 396.24 mm (15.6 inches)

• Display resolution: 1920 x 1080 pixels

• Integrated graphics

• Multi-touch technology*

Keyboard

• Function keys

• Numeric keypad (for E15 Gen 2 only)

• Six-row keyboard or six-row keyboard with backlight

• Trackpad

• TrackPoint pointing device

Chapter 1.Meet your computer 9

Connectors and slots

• Audio connector

• Ethernet connector

• Always On USB 3.2 connector Gen 1

• HDMI connector

• USB 2.0 connector

• USB-C connector (USB 3.2 Gen 1) (for AMD models only)

• Thunderbolt 4 connector (USB-C) (for Intel models only)

Security features

• Face authentication*

• Fingerprint reader*

• Password

• Security-lock slot

• Trusted Platform Module (TPM)

Wireless features • Bluetooth

• Wireless LAN

Others • Camera*

• Microphones

* for selected models

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file

attributes, and other factors related to system configuration and operating environments, the actual transfer

rate using the various USB connectors on this device will vary and will be slower than the data rate listed

below for each corresponding device.

USB device Data rate (Gbit/s)

3.2 Gen 1 / 3.1 Gen 1 5

3.2 Gen 2 / 3.1 Gen 2 10

3.2 Gen 2 × 2 20

10 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 2. Get started with your computer

Get started with Windows 10

Learn the basics of Windows 10 and start working with it right away. For more information about Windows

10, see the Windows help information.

Windows account

A user account is required to use the Windows operating system. It can either be a Windows user account or

a Microsoft account.

Windows user account

When you start Windows for the first time, you are prompted to create a Windows user account. This first

account you created is of the “Administrator” type. With an Administrator account, you can create additional

user accounts or change account types by doing the following:

1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users.

2. Follow the on-screen instructions.

Microsoft account

You can also log in to the Windows operating system with a Microsoft account.

To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-

screen instructions.

With a Microsoft account, you can:

• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook.

com.

• Sync personalized settings across other Windows-based devices.

Windows user interface

1. Account Change account settings, lock the computer, or sign out from the current account.

2. Documents Open the Documents folder, a default folder to save your received files.

3. Pictures Open the Pictures folder, a default folder to save your received pictures.

4. Settings Launch Settings.

5. Power Shut down, restart, or put the computer into sleep mode.

6. Start button Open the Start menu.

7. Windows Search Type what you are looking for in the search box and get search results from your

computer and the Web.

8. Task View Display all opened apps and switch among them.

9. Windows notification area Display notifications and status of some features.

10. Battery status icon Display power status and change battery or power settings. When your computer

is not connected to ac power, the icon changes to .

11. Network icon Connect to an available wireless network and display the network status. When

connected to a wired network, the icon changes to .

12. Action center Display the latest notifications from apps and provide quick access to some

features.

Open the Start menu

• Click the Start button.

• Press the Windows logo key on the keyboard.

Access Control Panel

• Open the Start menu and click Windows System ➙ Control Panel.

12 E14 Gen 2 and E15 Gen 2 User Guide

• Use Windows Search.

Launch an app

• Open the Start menu and select the app you want to launch.

• Use Windows Search.

Windows label

Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the

following factors:

• Your geographic location

• Edition of Windows 10 that is preinstalled

Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of

Genuine Microsoft labels.

• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models

preinstalled with any version of Windows 10.

• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed

for Windows 10 Pro.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not

genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the

information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.

There are no external, visual indicators of the Product ID or Windows version for which the computer is

licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is

installed, the installation program checks the computer firmware for a valid, matching Product ID to complete

the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro

license downgrade rights.

Connect to networks

Your computer helps you connect to the world through a wired or wireless network.

Connect to the wired Ethernet

Connect your computer to a local network through the Ethernet connector on your computer with an

Ethernet cable.

Note: If the computer is connected to a supported docking station or dock, use the Ethernet connector on

the docking station or dock instead of the one on the computer.

Connect to Wi-Fi networks

1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.

2. Select a network available for connection. Provide required information, if needed.

Chapter 2.Get started with your computer 13

Use the Vantage app

The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with

automated updates and fixes, configure hardware settings, and get personalized support.

To access the Vantage app, type Vantage in the search box.

Key features

The Vantage app enables you to:

• Know the device status easily and customize device settings.

• Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.

• Monitor your computer health, and secure your computer against outside threats.

• Scan your computer hardware and diagnose hardware problems.

• Look up warranty status (online).

• Access User Guide and helpful articles.

Notes:

• The available features vary depending on the computer model.

• The Vantage app makes periodic updates of the features to keep improving your experience with your

computer. The description of features might be different from that on your actual user interface.

Interact with your computer

Your computer provides you various ways to navigate the screen.

14 E14 Gen 2 and E15 Gen 2 User Guide

Use the keyboard shortcuts

The special keys on the keyboard help you work more easily and effectively.

E14 Gen 2

E15 Gen 2

1. Windows logo key

Open the Start menu.

For information about using this key with other keys, see the Windows help

information.

2. Caps Lock key

Switch the letter case between the upper case and lower case.

When the key indicator is on, you can type uppercase letters.

3. F1–F12 function keys

Invoke the special function printed as an icon on each key or standard function.

To choose whether to invoke the special function or standard function:

1. Go to Control Panel and view by Large icons or Small icons.

2. Click Keyboard or Lenovo - Keyboard Manager and select the option of

your preference.

4. Numeric keypad (for E15 Gen 2

only) Input numbers quickly when the Numeric Lock indicator is on.

Chapter 2.Get started with your computer 15

Invoke the special function printed as an icon on each key or standard function of

F1–F12 function keys.

Fn Lock indicator on: standard function

Fn Lock indicator off: special function

Enable / disable speakers

Decrease volume

Increase volume

Enable / disable microphones

Darken display

Brighten display

Manage external displays

Enable / disable wireless

Open / collapse notification center

Answer incoming calls.

This function only works with some apps, such as Skype for Business 2016 and

Microsoft Teams 1.0.

By default, the function works with Skype for Business 2016. You can change the

default setting on Lenovo Vantage.

Decline incoming calls.

This function only works with some apps, such as Skype for Business 2016 and

Microsoft Teams 1.0.

By default, the function works with Skype for Business 2016. You can change the

default setting on Lenovo Vantage.

Note: You can also press F11 to hang up ongoing calls on Skype for Business

2016.

Customize the function of this key on Lenovo Vantage

(for E15 Gen 2

only)

Open the calculator

(for E15 Gen 2

only)

Enter sleep mode

Open Snipping Tool

Fn+Spacebar Toggle keyboard backlight

16 E14 Gen 2 and E15 Gen 2 User Guide

Fn+B Break operation

Fn+K Scroll contents

Fn+P Pause operation

Fn+S Send system request

Fn+4

Enter sleep mode

To wake up the computer, press Fn or the power button.

Fn+Left arrow key Go to beginning

Fn+Right arrow key Go to end

Use the TrackPoint pointing device

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as

pointing, clicking, and scrolling.

Use the TrackPoint pointing device

1. Pointing stick

Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction

parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not

move. The higher the pressure applied, the faster the pointer moves.

2. Left-click button

Press to select or open an item.

3. Right-click button

Press to display a shortcut menu.

4. Middle button

Chapter 2.Get started with your computer 17

Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or

horizontal direction. Then, you can scroll through the document, Web site, or apps.

Disable the TrackPoint pointing device

The TrackPoint pointing device is active by default. To disable the device:

1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse.

2. Follow the on-screen instructions to disable TrackPoint.

Replace the pointing-stick nonslip cap

Note: Ensure that the new cap has grooves a.

Use the trackpad

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform

all the pointing, clicking, and scrolling functions of a traditional mouse.

Use the trackpad

1. Left-click zone

Press to select or open an item.

You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action.

18 E14 Gen 2 and E15 Gen 2 User Guide

2. Right-click zone

Press to display a shortcut menu.

You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.

Use the touch gestures

Tap

Tap anywhere on the trackpad with one finger to select or open an

item.

Two-finger tap

Tap anywhere on the trackpad with two fingers to display a shortcut

menu.

Two-finger scroll

Put two fingers on the trackpad and move them in the vertical or

horizontal direction. This action enables you to scroll through the

document, Web site, or apps.

Two-finger zoom out

Put two fingers on the trackpad and move them closer together to

zoom out.

Two-finger zoom in

Put two fingers on the trackpad and move them farther apart to zoom

in.

Chapter 2.Get started with your computer 19

Swipe three fingers up

Put three fingers on the trackpad and move them up to open the task

view to see all your open windows.

Swipe three fingers down

Put three fingers on the trackpad and move them down to show the

desktop.

Notes:

• When using two or more fingers, ensure that you position your fingers slightly apart.

• Some gestures are not available if the last action was done from the TrackPoint pointing device.

• Some gestures are only available when you are using certain apps.

• If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad

surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

For more gestures, see the help information of the pointing device.

Disable the trackpad

The trackpad is active by default. To disable the device:

1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.

2. In the Touchpad section, turn off the Touchpad control.

Use the multi-touch screen

If your computer display supports the multi-touch function, you can navigate the screen with simple touch

gestures.

Note: Some gestures might not be available depending on the app you use.

Tap once

• From the Start menu: Open an app or item.

• From the desktop: Select an app or item.

• In an open app: Perform an action such as Copy, Save, and

Delete, depending on the app.

Tap twice quickly

Open an app or item from the desktop.

20 E14 Gen 2 and E15 Gen 2 User Guide

Tap and hold

Open a shortcut menu.

Slide

Scroll through items, such as lists, pages, and photos.

Drag an item to the location you want

Move an object.

Move two fingers closer together

Zoom out.

Move two fingers farther apart

Zoom in.

Swipe in from the right edge

Open the action center to see your notifications and quick actions.

Chapter 2.Get started with your computer 21

Swipe in from the left edge

View all your open windows in task view.

• Swipe downwards shortly from the top edge (for full-screened

app or when your computer is in the tablet mode)

Show a hidden title bar.

• Swipe in from the top edge to the bottom edge (when your

computer is in the tablet mode)

Close the current app.

Tips

• Turn off the computer before cleaning the multi-touch screen.

• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the

multi-touch screen. Do not apply solvents to the cloth.

• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any

metallic object on the screen, which might damage the touch panel or cause it to malfunction.

• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.

• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Use the Intelligent Cooling feature

The Intelligent Cooling feature enables your computer to work in the following three modes:

• Quiet mode : the quietest fan noise

• Balanced mode : balanced performance and fan noise

• Performance mode : the highest performance and normal fan noise

on ac power on battery power

For computers with Windows operating system, do the following to select the preferred mode:

1. Click the battery status icon in the Windows notification area.

2. Move the slider to the left or right to select your preferred mode.

For computers with Linux operating system, the computer starts up in balanced mode by default. Do the

following to switch to the preferred mode:

• Press Fn+L to switch to quiet mode.

• Press Fn+M to switch to balanced mode.

22 E14 Gen 2 and E15 Gen 2 User Guide

• Press Fn+H to switch to performance mode.

Use multimedia

Use your computer for business or entertainment with the built-in components (camera, speakers, and audio

features) or connected external devices (an external projector, monitor, and HDTV).

Use audio

To enhance your audio experience, connect speakers, headphones, or a headset with a 3.5-mm (0.14-inch),

4-pole plug to the audio connector.

Change the sound settings

1. Go to Control Panel and view by category.

2. Click Hardware and Sound ➙ Sound.

3. Change the settings as you prefer.

Connect to an external display

Connect your computer to a projector or a monitor to give presentations or expand your workspace.

Connect to a wired display

1. Connect the external display to an appropriate video connector on your computer, such as an HDMI

connector, an USB-C connector or a Thunderbolt 4 connector(for Intel models only).

2. Connect the external display to an electrical outlet.

3. Turn on the external display.

If your computer cannot detect the external display, right-click a blank area on the desktop, and then click

Display settings ➙ Detect.

Supported resolution

The following table lists the supported maximum resolution of the external display.

Connect the external display to Supported resolution

the USB-C connector Up to 4096 x 2160 pixels / 60 Hz

the Thunderbolt 4 connector Up to 5120 x 3200 pixels / 60 Hz

the HDMI connector Up to 4096 x 2160 pixels / 30 Hz

Connect to a wireless display

To use a wireless display, ensure that both your computer and the external display support the Miracast®

feature.

• Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add

Bluetooth or other device. In the Add a device window, click Wireless display or dock. Then, follow the

instructions on the screen.

• Click the action center icon in the Windows notification area and click Connect. Select the wireless

display and follow the on-screen instructions.

Chapter 2.Get started with your computer 23

Set the display mode

Press or and then select a display mode of your preference.

• Duplicate these displays: Display the same video output on both your computer screen and an external

display.

• Extend these displays: Extend the video output from your computer display to an external display. You

can drag and move items between the two displays.

• Show only on 1: Display the video output only on your computer screen.

• Show only on 2: Display the video output only on an external display.

If you show programs using DirectDraw or Direct3D® in full-screen mode, only the main display shows the

video output.

Change display settings

1. Right-click a blank area on the desktop and select Display settings.

2. Select the display that you want to configure.

3. Change display settings of your preference.

You can change the settings for both the computer display and the external display. For example, you can

define which one is the main display and which one is the secondary display. You also can change the

resolution and orientation.

Note: If you set a higher resolution for the computer display than the external display, only part of the screen

can be displayed on the external display.

Use Night light mode

Your computer display emits blue light. Prolonged exposure to a blue light may cause temporary visual

fatigue. Enable night light mode to protect eyes and prevent visual fatigue. When Night light mode is

enabled, your screen shows warmer colors and the amount of emitted blue light is reduced.

1. Click the Action center icon .

2. Click the Night light icon to enable Night light mode.

Note: Click Expand if you cannot find the Night light icon.

For more guidance on reducing eye fatigue, go to https://www.lenovo.com/us/en/compliance/visual-fatigue

Adjust color temperature

1. Right-click the Night light icon and select Go To Settings.

2. Click Night light settings. Turn on the Night light switch.

3. Move the slider to adjust the color temperature of the screen.

Note: Your computer is TUV low blue-light certificated. Your computer color temperature set to the

default value of 48.

Schedule night light mode

1. Click Night light settings. Turn on the Night light switch.

2. Turn on the Schedule night light switch.

3. Select the option according to your preference.

24 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 3. Explore your computer

Manage power

Use the information in this section to achieve the best balance between performance and power efficiency.

Check the battery status and temperature

Check the battery status

The battery status icon or is in the Windows notification area. You can click the icon to check the

battery status, view the current power plan, change the power mode, and access battery settings quickly.

Check the battery temperature

Open the Vantage app, and then follow the on-screen instructions to view battery details.

Charge the computer

Use ac power

When the battery power is low, charge your battery by connecting your computer to ac power.

The battery is fully charged in about four to eight hours. If the power adapter shipped with your computer

supports the rapid charge function, the battery is 80% charged in about one hour when the computer is

turned off. The actual charging time depends on the battery size, the physical environment, and whether you

are using the computer.

Battery charging is also affected by the battery temperature. The recommended battery temperature range

for charging the battery is between 10°C (50°F) and 35°C (95°F).

Note: To maximize the life of the battery, once the battery is fully charged it must discharge to below 95%

before it will be allowed to recharge again.

Use P-to-P 2.0 charging function

The USB-C connector on the computer features the Lenovo-unique P-to-P 2.0 charging function. When no

ac power is available, this feature enables one computer to supply power to another computer through a

USB-C to USB-C cable.

Before using the function, ensure that:

• The selected connectors support the P-to-P 2.0 charging function and power delivery function.

• Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of both computers, so that the

function works even when the computers are off or in hibernation mode. To enable Always On USB and

Charge in Battery Mode:

1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 35.

2. Click Config ➙ USB to enable Always On USB and Charge in Battery Mode.

To use the function (when no ac power is available):

The remaining battery power of computer A should be at least 30% and be 3% higher than that of computer

B. To check the battery status, see “Check the battery status and temperature” on page 25. Connect the

computers to each other with a USB-C to USB-C cable. In this situation, computer A works as the power

supply. Once the remaining battery power of computer A is lower than 30%, computer A stops supplying

power to computer B.

Note: The actual charging speed using the Lenovo-unique P-to-P 2.0 charging function varies depending on

many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter,

and whether you are using the computers.

Maximize the battery life

• Lower the brightness of the computer display.

• Turn off the wireless features when not in use.

• Use the battery until the charge is depleted.

• Recharge the battery completely before using it.

Set power button behaviors

You can define what the power button does according to your preference. For example, by pressing the

power button, you can turn off the computer or put the computer to sleep or hibernation mode.

To change what the power button does:

1. Right-click the battery status icon in the Windows notification area.

2. Click Power Options ➙ Choose what the power buttons do.

3. Change the settings as you prefer.

Set the power plan

For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have

been idle for a specified duration:

Table 1. Default power plan (when plugged into ac power)

• Turn off the display: After 10 minutes

• Put the computer to sleep: After 30 minutes

To reset the power plan to achieve the best balance between performance and power saving:

1. Right-click the battery status icon and select Power Options.

2. Choose or customize a power plan of your preference.

Transfer data

Quickly share your files using the built-in Bluetooth among devices with the same features.

26 E14 Gen 2 and E15 Gen 2 User Guide

Connect to a Bluetooth-enabled device

You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a

smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet)

from the computer.

1. Click the action center icon in the Windows notification area, and enable the Bluetooth feature.

2. Right-click the Bluetooth icon.

3. Select Go To Settings ➙ Add Bluetooth or other device ➙ Bluetooth.

4. Select a Bluetooth device, and then follow the on-screen instructions.

Airplane mode

When the Airplane mode is enabled, all wireless features are disabled.

To enable or disable the Airplane mode:

1. Open the Start menu.

2. Click Settings ➙ Network & Internet ➙ Airplane mode.

3. Turn on or turn off the Airplane mode switch.

Purchase options

Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your

computer. Options include memory modules, storage devices, network cards, port replicators or docking

stations, batteries, power adapters, keyboards, mice, and more.

To shop at Lenovo, go to https://www.lenovo.com/accessories.

Chapter 3.Explore your computer 27

28 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 4. Secure your computer and information

Lock the computer

Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Note: You are responsible for evaluating, selecting, and implementing the locking device and security

feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance

of the locking device and security feature. Cable locks for your product are available from Lenovo at https://

smartfind.lenovo.com.

Use passwords

This section introduces types of passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic

Input/Output System) and how to set, change, and remove a password.

Password types

You can set a power-on password, supervisor password, system management password, or hard disk

password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to

enter any UEFI BIOS password when your computer resumes from sleep mode.

Power-on password

If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter

the correct password to use the computer.

Supervisor password

The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI

BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to

skip the password prompt. However, you cannot change most of the system configuration options in UEFI

BIOS.

If you have set both the supervisor password and power-on password, you can use the supervisor password

to access your computer when you turn it on. The supervisor password overrides the power-on password.

System management password

The system management password can also protect the system information stored in UEFI BIOS like a

supervisor password, but it has lower authority by default. The system management password can be set

through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo

client-management interface.

You can enable the system management password to have the same authority as the supervisor password

to control security related features. To customize the authority of the system management password through

the UEFI BIOS menu:

1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 35.

Note: When you are prompted to enter the password, enter the correct supervisor password if a

supervisor password has been set, or enter the correct system management password if no supervisor

password has been set. Otherwise, you cannot change the configurations in the following steps.

2. Select Security ➙ Password ➙ System Management Password Access Control.

3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor

password overrides the system management password. If you have set both the system management

password and the power-on password, the system management password overrides the power-on

password.

Hard disk passwords

The hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk

password is set, you are prompted to type a correct password each time you try to access the storage drive.

To set the hard disk password, select one of the following types:

• User hard disk password only

When a user hard disk password is set without a master hard disk password, the user must enter the user

hard disk password to access files and applications on the storage drive.

• Master hard disk password + User hard disk password

The master hard disk password is set and used by a system administrator. It enables the administrator to

access any storage drive in a system or any computer connected in the same network. The administrator

can also assign a user hard disk password for each computer in the network. The user of the computer

can change the user hard disk password as desired, but only the administrator can remove the user hard

disk password.

When prompted to enter a hard disk password, press F1 to switch between the master hard disk password

and user hard disk password.

Note: The hard disk password is not available in the following situations:

• A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software

program are installed in the computer, and the TCG Opal management software program is activated.

• An eDrive storage drive is installed in the computer preinstalled with the Windows 10 operating system.

30 E14 Gen 2 and E15 Gen 2 User Guide

Set, change, and remove a password

Before you start, print these instructions.

1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

2. Select Security ➙ Password by using the arrow keys.

3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a

password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords,

any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password

If you forget your power-on password, do the following to remove the power-on password:

• If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter

New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

6. Press F10 to save changes and exit the UEFI BIOS menu.

• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the

power-on password removed.

What to do if you forget your hard disk password

If you forget your user hard disk password or both user and master hard disk passwords, Lenovo cannot

reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service

provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is

a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to

replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement

procedure, see Chapter 6 “CRU replacement” on page 39.

What to do if you forget your supervisor password

If you forget your supervisor password, there is no service procedure to remove the password. You have to

contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for

parts and service.

What to do if you forget your system management password

If you forget your system management password, do the following to remove the system management

password:

• If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter

New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

Chapter 4.Secure your computer and information 31

6. Press F10 to save changes and exit the UEFI BIOS menu.

• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the

system management password removed.

Use Power Loss Protection function (for selected models)

For models shipped with an NVMe (Non-Volatile Memory express) M.2 solid-state drive, the M.2 solid-state

drive features the Lenovo-unique PLP (Power Loss Protection) function to avoid data loss or damage. On

very rare occasions, your computer is not responding and you might have to shut down your computer by

pressing and holding the power button for about seven seconds. In this case, the PLP function enables key

data of your computer to be saved timely. However, there is no guarantee that all data is saved in any

situation. To check the type of your M.2 solid-state drive:

1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics

window.

2. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.

3. Locate the Device Type section to check the information.

Use the fingerprint reader (for selected models)

The fingerprint reader is combined with the power button on selected models. You can use it to enroll your

fingerprints. After enrollment, you can tap your finger on the fingerprint reader to log in to Windows.

Enroll your fingerprints

Open the Start menu and then click Settings ➙ Accounts ➙ Sign-in options. Then, follow the on-screen

instructions to finish the enrollment.

During the enrollment, the fingerprints are associated with the Windows password automatically. It is

recommended that you put your finger at the middle of the fingerprint reader during enrollment and enroll

more than one fingerprint in case of any injuries to your fingers.

When the fingerprint reader indicator is solid green, tap your finer on the fingerprint reader for authentication.

Maintain the fingerprint reader

To ensure that the fingerprint reader works correctly, do not:

• Scratch the surface of the reader with anything hard.

• Use or touch the reader with a wet, dirty, wrinkled, or injured finger.

Use face authentication (for selected models)

If your computer comes with a Windows Hello-compatible infrared camera, you can unlock your computer by

scanning your face instead of using a password.

32 E14 Gen 2 and E15 Gen 2 User Guide

Create face ID

1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options.

2. Locate the Password section and click Add to create a password.

3. Locate the Windows Hello Face section and click Set up under Face Recognition. Then, click Get

Started.The camera preview starts.

4. Follow the on-screen instructions to create a Personal Identification Number (PIN) and complete the

setup.

5. Click Improve Recognition to improve the image so that Windows Hello can recognize you in different

light conditions or when your appearance changes.

1. On the Windows lock screen, select the smiling face icon from the sign-in options.

2. Follow the on-screen instructions and ensure that you are centered and looking directly at the camera.

When the program recognizes your face, it automatically unlocks the screen and signs you in to the

Windows operating system.

Use firewalls and antivirus programs

Your computer might be preinstalled with a firewall program. The firewall protects against computer Internet

security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.

A full version of antivirus program is provided with a free 30-day subscription. After 30 days, you must renew

the license to continue receiving the antivirus program updates.

For more information, see the help system of the program.

Chapter 4.Secure your computer and information 33

34 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 5. Configure advanced settings

This chapter provides information about UEFI BIOS, recovery, operating system installation, and system

management.

UEFI BIOS

This section introduces what is UEFI BIOS and the operations you can perform in UEFI BIOS.

What is UEFI BIOS

UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes

the hardware components and loads the operating system and other programs. Your computer comes with a

setup program with which you can change UEFI BIOS settings.

Enter the UEFI BIOS menu

Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

Note: If you have set the supervisor password, enter the correct password when prompted. You also can

press Enter to skip the password prompt and enter the UEFI BIOS menu. However, you cannot change the

system configurations that are protected by the supervisor password.

Navigate in the UEFI BIOS interface

Attention: The default configurations are already optimized for you in boldface. Improper change of the

configurations might cause unexpected results.

You can navigate in the UEFI BIOS interface by pressing the following keys:

F1 Display the General Help screen.

F9 Restore to the default settings.

F10 Save your configuration and exit.

F5 / – Change to a lower value.

F6 / + Change to a higher value.

↑↓ Locate an item.

← → Select a tab.

Esc Exit the submenu and return to the parent menu.

Enter Enter the selected tab or submenu.

Change the startup sequence

1. Restart the computer. When the logo screen is displayed, press F1.

2. Select Startup ➙ Boot. Then, press Enter. The default device order list is displayed.

Note: No bootable device is displayed if the computer cannot start from any devices or the operating

system cannot be found.

3. Set the startup sequence as desired.

4. Press F10 to save the changes and exit.

To change the startup sequence temporarily:

1. Restart the computer. When the logo screen is displayed, press F12.

2. Select the device that you want the computer to start from and press Enter.

Set the system date and time

1. Restart the computer. When the logo screen is displayed, press F1.

2. Select Date/Time and set the system date and time as desired.

3. Press F10 to save changes and exit.

Update UEFI BIOS

When you install a new program, device driver, or hardware component, you might need to update UEFI

BIOS.

Download and install the latest UEFI BIOS update package by one of the following methods:

• Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is

available, follow the on-screen instructions to download and install the package.

• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen

instructions to download and install the latest UEFI BIOS update package.

Recovery information

This section introduces the recovery information of the Windows 10 operating system. Ensure that you read

and follow the on-screen recovery instructions. The data on your computer might be deleted during the

recovery process. To avoid data loss, make a backup copy of all the data that you want to keep.

Restore system files and settings to an earlier point

1. Go to Control Panel and view by Large icons or Small icons.

2. Click Recovery ➙ Open System Restore. Then, follow the on-screen instructions.

Restore your files from a backup

Note: If you use the File History tool to restore your files from a backup, ensure that you backed up your

data earlier with the tool.

1. Go to Control Panel and view by Large icons or Small icons.

2. Click File History ➙ Restore personal files. Then, follow the on-screen instructions.

Reset your computer

In the resetting process, you can choose to keep your files or remove them when you reinstall the operating

system.

Note: The items in the graphical user interface (GUI) might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.

2. In the Reset this PC section, click Get started.

3. Follow the on-screen instructions to reset your computer.

36 E14 Gen 2 and E15 Gen 2 User Guide

Use advanced options

Note: The items in the graphical user interface (GUI) might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.

2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3. Select a preferred option, and then follow the on-screen instructions.

Windows automatic recovery

Note: Ensure that your computer is connected to ac power during the recovery process.

The Windows recovery environment on your computer operates independently from the Windows 10

operating system. It enables you to recover or repair the operating system even if the Windows 10 operating

system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then

you can choose repair and recovery options by following the on-screen instructions.

Create and use a recovery USB device

It is recommended that you create a recovery USB drive as early as possible as a backup for the Windows

recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the

preinstalled Windows recovery programs are damaged. If you did not create a recovery USB drive as a

precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo.

For a list of the Lenovo Support phone numbers for your country or region, go to:

https://pcsupport.lenovo.com/supportphonelist

Create a recovery USB drive

Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a

backup copy of all the data that you want to keep.

1. Ensure that your computer is connected to ac power.

2. Prepare a USB drive with at least 16 GB of storage capacity. The actual USB capacity required depends

on the size of the recovery image.

3. Connect the prepared USB drive to the computer.

4. Type recovery in the search box. Then, click Create a recovery drive.

5. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

6. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive.

Use the recovery USB drive

1. Ensure that your computer is connected to ac power.

2. Connect the recovery USB drive to the computer.

3. Turn on or restart the computer. When the logo screen is displayed, press F12. The Boot Menu window

opens.

4. Select the recovery USB drive as the boot device. Then, follow the on-screen instructions to complete

the process.

Install Windows 10 and drivers

This section provides instructions on installing a Windows 10 operating system and device drivers.

Chapter 5.Configure advanced settings 37

Install a Windows 10 operating system

Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular

Windows 10 version, check the compatibility list for the Windows version. For details, go to https://

support.lenovo.com/us/en/solutions/windows-support.

Attention:

• It is recommended that you update your operating system through official channels. Any unofficial update

might cause security risks.

• The process of installing a new operating system deletes all the data on your internal storage drive,

including the data stored in a hidden folder.

1. If you are using the Windows BitLocker Drive Encryption feature and your computer has a Trusted

Platform Module, ensure that you have disabled the feature.

2. Ensure that the security chip is set to Active.

a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

b. Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens.

c. Ensure that the security chip for TPM 2.0 is set to Active.

d. Press F10 to save the settings and exit.

3. Connect the drive that contains the operating system installation program to the computer.

4. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.

5. Select Startup ➙ Boot to display the Boot Priority Order submenu.

6. Select the drive that contains the operating system installation program, for example, USB HDD. Then,

press Esc.

Attention: After you change the startup sequence, ensure that you select the correct device during a

copy, a save, or a format operation. If you select the wrong device, the data on that device might be

erased or overwritten.

7. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings

and exit.

8. Follow the on-screen instructions to install the device drivers and necessary programs.

9. After installing the device drivers, apply Windows Update to get the latest updates, for example the

security patches.

Install device drivers

You should download the latest driver for a component when you notice poor performance from that

component or when you added a component. This action might eliminate the driver as the potential cause of

a problem. Download and install the latest driver by one of the following methods:

• Open the Vantage app to check the available update packages. Select the update packages you want,

and then follow the on-screen instructions to download and install the packages.

• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen

instructions to download and install necessary drivers and software.

38 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 6. CRU replacement

What are CRUs

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The

computers contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by

trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill

level. Trained service technicians can also provide service to install or replace the parts under the type of

warranty designated for the customer’s machine.

If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement

instructions are shipped with your product and are available from Lenovo at any time upon request. You

might be required to return the defective part that is replaced by the CRU. When return is required: (1) return

instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you

might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)

days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty

documentation at https://www.lenovo.com/warranty/llw_02.

Refer to the following CRU list for your computer.

Self-service CRUs

• ac power adapter

• Power cord

Optional-service CRUs

• Base cover assembly

• Memory module*

• Memory module bracket*

• M.2 solid-state drive

* for selected models

Disable Fast Startup and the built-in battery

Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

To disable Fast Startup:

1. Go to Control Panel and view by Large icons or Small icons.

2. Click Power Options, and then click Choose what the power buttons do on the left pane.

3. Click Change settings that are currently unavailable at the top.

4. If prompted by User Account Control (UAC), click Yes.

5. Clear the Turn on fast startup check box, and then click Save changes.

To disable the built-in battery:

1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS

menu.

2. Select Config ➙ Power. The Power submenu is displayed.

3. Select Disable Built-in Battery and press Enter.

4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off

automatically. Wait three to five minutes to let the computer cool.

Replace a CRU

Follow the replacement procedure to replace a CRU.

Base cover assembly

Prerequisite

Before you start, read Appendix A “Important safety information” on page 53 and print the following

instructions.

Note: Do not remove the base cover assembly when your computer is connected to ac power. Otherwise,

there might be a risk of short circuits.

Replacement procedure

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 39.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Loosen the screws that secure the base cover assembly 1. Then, Pry up the latches 2 and remove the

base cover assembly 3.

40 E14 Gen 2 and E15 Gen 2 User Guide

5. Install the new base cover assembly in place 1. Ensure that the latches of the base cover assembly are

secured under the base cover assembly 2. Then, tighten the screws to secure the base cover assembly

6. Reinstall the base cover assembly.

7. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.

Troubleshooting

If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power

adapter and then reconnect it to the computer.

Memory module (for selected models)

Prerequisite

Before you start, read Appendix A “Important safety information” on page 53 and print the following

instructions.

Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get

damaged.

Replacement procedure

To replace a memory module:

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 39.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly” on page 40.

Chapter 6.CRU replacement 41

5. Remove the memory module bracket as shown.

6. Open the latches on both sides of the memory module slot at the same time 1, and then remove the

memory module 2.

7. Install a new memory module:

a. Place the notched end of the new memory module toward the contact edge side of the memory slot.

Then, insert the new memory module into the memory slot at an angle of about 20 degrees 1.

b. Pivot the memory module downward until it snaps into place 2. Ensure that the memory module is

firmly installed in the memory slot and cannot be moved easily.

42 E14 Gen 2 and E15 Gen 2 User Guide

8. Install the memory module bracket as shown 2.

9. Reinstall the base cover assembly.

10. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.

M.2 solid-state drive

Prerequisite

Before you start, read Appendix A “Important safety information” on page 53 and print the following

instructions.

Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For

details on how to install a new operating system, see “Install Windows 10 and drivers” on page 37.

The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of

data.

When handling the M.2 solid-state drive, observe the following guidelines:

• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for

frequent changes or replacement.

• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.

• Do not apply pressure to the M.2 solid-state drive.

• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state

drive might get damaged.

• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive

on a soft material, such as cloth, to absorb physical shocks.

Replacement procedure (long M.2 solid-state drive)

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 39.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly” on page 40.

Chapter 6.CRU replacement 43

5. Remove the M.2 solid-state drive:

a. Remove the screw that secures the M.2 solid-state drive 1 and then the drive pivots upward.

b. Carefully remove the drive out of the slot 2.

6. Install a new M.2 solid-state drive:

a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then, carefully insert

the drive into the slot at an angle of about 20 degrees 1 and pivot the M.2 solid-state drive

downward.

b. Install the screw to secure the M.2 solid-state drive 2.

7. Reinstall the base cover assembly.

8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.

44 E14 Gen 2 and E15 Gen 2 User Guide

Replacement procedure (short M.2 solid-state drive)

1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 39.

2. Turn off the computer and disconnect the computer from ac power and all connected cables.

3. Close the computer display and turn over the computer.

4. Remove the base cover assembly. See “Base cover assembly” on page 40.

5. Remove the M.2 solid-state drive:

a. Remove the screw that secures the M.2 solid-state drive 1 and then the drive pivots upward.

b. Carefully remove the drive out of the slot 2.

Chapter 6.CRU replacement 45

6. Install a new M.2 solid-state drive:

a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then, carefully insert

the drive into the slot at an angle of about 20 degrees 1 and pivot the M.2 solid-state drive

downward 2.

b. Install the screw to secure the M.2 solid-state drive 3.

7. Reinstall the base cover assembly.

8. Turn over the computer. Connect the ac power adapter and all disconnected cables to the computer.

46 E14 Gen 2 and E15 Gen 2 User Guide

Chapter 7. Help and support

Frequently asked questions

How do I access Control Panel?• Open the Start menu and click Windows System ➙ Control Panel.

• Use Windows Search.

How do I turn off my computer? Open the Start menu and click Power. Then, click Shut down.

How do I partition my storage

drive? https://support.lenovo.com/solutions/ht503851

What do I do if my computer

stops responding.

1. Press and hold the power button until the computer turns off. Then, restart

the computer.

2. If step 1 does not work:

• For models with an emergency reset hole: Insert a straightened paper clip

into the emergency reset hole to cut off power supply temporarily. Then,

restart the computer with ac power connected.

• For models without an emergency reset hole:

– For models with the removable battery, remove the removable battery

and disconnect all power sources. Then, reconnect to ac power and

restart the computer.

– For models with the built-in battery, disconnect all power sources.

Press and hold the power button for about seven seconds. Then,

reconnect to ac power and restart the computer.

What do I do if I spill liquid on the

computer?

1. Carefully unplug the ac power adapter and turn off the computer immediately.

The more quickly you stop the current from passing through the computer the

more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the

computer immediately, leaving the computer on might make your computer

unusable.

2. Do not try to drain out the liquid by turning over the computer. If your

computer has keyboard drainage holes on the bottom, the liquid will be

drained out through the holes.

3. Wait until you are certain that all the liquid is dry before turning on your

computer.

How do I enter the UEFI BIOS

menu?

Restart the computer. When the logo screen is displayed, press F1 to enter the

UEFI BIOS menu.

How do I disable my trackpad? 1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.

2. In the Touchpad section, turn off the Touchpad control.

Where can I get the latest device

drivers and UEFI BIOS?

• From the Vantage app. See “Install Windows 10 and drivers” on page 37 and

“Update UEFI BIOS” on page 36.

• Download from Lenovo Support Web site at https://pcsupport.lenovo.com.

Error messages

If you see a message that is not included in the following table, record the error message first, then shut

down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 51.

Message Solution

0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power

adapter to the computer and charge the batteries.

0191: System Security - Invalid

remote change requested The system configuration change has failed. Confirm the operation and try again.

0199: System Security - Security

password retry count exceeded.

This message is displayed when you enter a wrong supervisor password more

than three times. Confirm the supervisor password and try again.

0271: Check Date and Time

settings. The date or the time is not set in the computer. Enter the UEFI BIOS menu and set

the date and time.

210x/211x: Detection/Read error

on HDDx/SSDx

The storage drive is not working. Reinstall the storage drive. If the problem still

exists, replace the storage drive.

Error: The non-volatile system

UEFI variable storage is nearly

full.

Note:

This error indicates that the operating system or programs cannot create, modify,

or delete data in the non-volatile system UEFI variable storage due to insufficient

storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by

the operating system or programs. This error occurs when the operating system

or programs store large amounts of data in the variable storage. All data needed

for POST, such as UEFI BIOS setup settings, chipset, or platform configuration

data, are stored in a separate UEFI variable storage.

Press F1 after the error message is displayed to enter the UEFI BIOS menu. A

dialog asks for confirmation to clean up the storage. If you select “Yes”, all data

that were created by the operating system or programs will be deleted except

global variables defined by the Unified Extensible Firmware Interface

Specification. If you select “No”, all data will be kept, but the operating system or

programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will

clean up the non-volatile system UEFI variable storage using the preceding

solution.

48 E14 Gen 2 and E15 Gen 2 User Guide

Beep errors

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black

screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep

technology:

1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code.

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.

4. Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and

shows possible solutions on the smartphone.

Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support

Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.

Chapter 7.Help and support 49

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?

Use the Vantage app to:

• Configure device settings.

• Download and install UEFI BIOS, drivers, and firmware

updates.

• Secure your computer from outside threats.

• Diagnose hardware problems.

• Check the computer warranty status.

• Access User Guide and helpful articles.

Type Vantage in the search box.

Product documentation:

• Safety and Warranty Guide

• Setup Guide

• This User Guide

• Regulatory Notice

Go to https://pcsupport.lenovo.com. Then, follow the on-

screen instructions to filter out the documentation you

want.

Lenovo Support Web site with the latest support

information of the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• Knowledge base and frequently asked questions

https://pcsupport.lenovo.com

Windows help information

• Open the Start menu and click Get Help or Tips.

• Use Windows Search or the Cortana® personal

assistant.

• Microsoft support Web site: https://

support.microsoft.com

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support

Center.

Before you contact Lenovo

Prepare the following before you contact Lenovo:

1. Record the problem symptoms and details:

• What is the problem? Is it continuous or intermittent?

• Any error message or error code?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

50 E14 Gen 2 and E15 Gen 2 User Guide

• Can the problem be reproduced? If so, how?

2. Record the system information:

• Product name

• Machine type and serial number

The following illustration shows where to find the machine type and serial number of your computer.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to https://

pcsupport.lenovo.com/supportphonelist for the latest phone numbers.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not

provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

• Problem determination - Trained personnel are available to assist you with determining if you have a

hardware problem and deciding what action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,

trained service personnel are available to provide the applicable level of service.

• Engineering change management - Occasionally, there might be changes that are required after a product

has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes

(ECs) that apply to your hardware available.

Services not covered

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts

• Identification of software problem sources

• Configuration of UEFI BIOS as part of an installation or upgrade

• Changes, modifications, or upgrades to device drivers

Chapter 7.Help and support 51

• Installation and maintenance of network operating systems (NOS)

• Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,

go to:

• https://www.lenovo.com/warranty/llw_02

• https://pcsupport.lenovo.com/warrantylookup

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at https://

www.lenovo.com/services.

Service availability and service name might vary by country or region.

52 E14 Gen 2 and E15 Gen 2 User Guide

Appendix A. Important safety information

Safety notices

This information can help you safely use your computer. Follow and retain all information included with your

computer. The information in this document does not alter the terms of your purchase agreement or the

Limited Warranty. For more information, see Safety and Warranty Guide that comes with your computer.

Customer safety is important. Our products are developed to be safe and effective. However, personal

computers are electronic devices. Power cords, power adapters, and other features can create potential

safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks,

follow the instructions included with your product, observe all warnings on the product and in the operating

instructions, and review the information included in this document carefully. By carefully following the

information contained in this document and provided with your product, you can help protect yourself from

hazards and create a safer computer work environment.

Note: This information includes references to power adapters and batteries. In addition, some products

(such as speakers and monitors) ship with external power adapters. If you have such a product, this

information applies to your product. In addition, computer products contain a coin-sized internal battery that

provides power to the system clock even when the computer is unplugged, so the battery safety information

applies to all computer products.

Important information about using your computer

Ensure that you follow the important tips given here to get the most use and enjoyment out of your computer.

Failure to do so might lead to discomfort or injury, or cause the computer to fail.

Protect yourself from the heat that your computer generates.

When your computer is turned on or the battery is charging, the base,

the palm rest, and some other parts may become hot. The

temperature they reach depends on the amount of system activity and

the level of charge in the battery.

Extended contact with your body, even through clothing, could cause

discomfort or even a skin burn.

• Avoid keeping your hands, your lap, or any other part of your body

in contact with a hot section of the computer for any extended

time.

• Periodically take your hands away from the keyboard by lifting your

hands from the palm rest.

Protect yourself from the heat generated by the ac power adapter.

When the ac power adapter is connected to an electrical outlet and

your computer, it generates heat.

Extended contact with your body, even through clothing, may cause a

skin burn.

• Do not place the ac power adapter in contact with any part of your

body while it is in use.

• Never use it to warm your body.

• Do not wrap the cords around the ac power adapter while in use.

Prevent your computer from getting wet.

To avoid spills and the danger of electrical shock, keep liquids away

from your computer.

Protect the cables from being damaged.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a

mouse, a keyboard, a printer, or any other electronic device, so that

they cannot be walked on, tripped over, pinched by your computer or

other objects, or in any way subject to treatment that could interfere

with the operation of your computer.

Protect your computer and data when moving it.

Before moving a computer equipped with a storage drive, do one of

the following:

• Turn it off.

• Put it in sleep mode.

• Put it in hibernation mode.

This helps to prevent damage to the computer, and possible loss of

data.

54 E14 Gen 2 and E15 Gen 2 User Guide

Handle your computer gently.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy

objects on your computer, display, or external devices.

Carry your computer carefully.

• Use a quality carrying case that provides adequate cushioning and

protection.

• Do not pack your computer in a tightly packed suitcase or bag.

• Before putting your computer in a carrying case, make sure that it

is off, in sleep mode, or in hibernation mode. Do not put a

computer in a carrying case while it is turned on.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough

that the product should not be used again until it has been inspected and, if necessary, repaired by an

authorized servicer.

As with any electronic device, pay close attention to the product when it is turned on.

On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your

product. You might also hear sounds like popping, cracking, or hissing. These might merely mean that

an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a

potential safety issue. Do not take risks or attempt to diagnose the situation yourself. Contact the

Customer Support Center for further guidance. For a list of Service and Support phone numbers, see

the following Web site:

https://pcsupport.lenovo.com/supportphonelist

Frequently inspect your computer and its components for damage, wear, or signs of danger. If you

have any question about the condition of a component, do not use the product. Contact the Customer

Support Center or the product manufacturer for instructions on how to inspect the product and have it

repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if you have any safety concerns

with your product, stop using the product and unplug it from the power source and

telecommunication lines until you can speak to the Customer Support Center for further guidance.

Appendix A. Important safety information 55

• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are

cracked, broken, or damaged.

• Signs of overheating, smoke, sparks, or fire.

• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign

substances on the battery.

• A cracking, hissing, or popping sound, or strong odor that comes from the product.

• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or

power adapter.

• The computer product, power cord, or power adapter has been exposed to water.

• The product has been dropped or damaged in any way.

• The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for

or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,

or until you get a suitable replacement.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or

your documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred

to as options. Replacement parts approved for customer installation are referred to as Customer

Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for

customers to install options or replace CRUs. You must closely follow all instructions when installing or

replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a

product are zero. Before you remove the covers from a product equipped with a power cord, always ensure

that the power is turned off and that the product is unplugged from any power source. If you have any

questions or concerns, contact the Customer Support Center.

Although there are no moving parts in your computer after the power cord has been disconnected, the

following warnings are required for your safety.

Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek

medical care immediately.

Avoid contact with hot components inside the computer. During operation, some components become hot

enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and

wait approximately 10 minutes for the components to cool.

After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power

and operating the computer. This action is important to help prevent unexpected electrical shock and help

ensure the containment of an unexpected fire that could happen under extremely rare conditions.

56 E14 Gen 2 and E15 Gen 2 User Guide

When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury,

seek medical care immediately.

Power cords and power adapters

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or

better. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in

ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cord

or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids

can cause a short circuit, particularly if the power cord or power adapter has been stressed by

misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector

terminals on a power adapter, which can eventually result in overheating.

Ensure that all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs of

overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion or

overheating or where the power cord appears to have been damaged in any way.

To prevent possible overheating, do not cover the power adapter with clothing or other objects

when the power adapter is plugged into an electrical outlet.

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use

are rated to handle the electrical requirements of the product. Never overload these devices. If power strips

are used, the load should not exceed the power strip input rating. Consult an electrician for more information

if you have questions about power loads, power requirements, and input ratings.

Appendix A. Important safety information 57

Plugs and outlets

DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to be

damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a

replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large

amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached

devices.

Some products are equipped with a three-pronged plug. This plug fits only into a grounded

electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a

non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an

approved outlet adapter or to replace the outlet with one that enables this safety feature. Never

overload an electrical outlet. The overall system load should not exceed 80 percent of the branch

circuit rating. Consult an electrician for more information if you have questions about power loads

and branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located close to

the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you are

installing.

Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached.

There are no serviceable parts inside these components. If you suspect a problem with one of these parts,

contact a service technician.

External devices

CAUTION:

Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and

1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid

possible damage to attached devices, wait at least five seconds after the computer is shut down to

disconnect external devices.

58 E14 Gen 2 and E15 Gen 2 User Guide

General battery notice

DANGER

Batteries supplied by Lenovo for use with your product have been tested for compatibility and

should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a

disassembled or modified battery is not covered by the warranty.

Battery abuse or mishandling can cause overheat, liquid leakage, or an explosion. To avoid possible

injury:

• Do not open, dissemble, or service any battery.

• Do not crush or puncture the battery.

• Do not short-circuit the battery, or expose it to water or other liquids.

• Keep the battery away from children.

• Keep the battery away from fire.

Stop using the battery if it is damaged, or if you notice any discharge or the buildup of foreign

materials on the battery leads.

Store the rechargeable batteries or products containing the rechargeable batteries at room

temperature, charged to approximately 30 to 50% of capacity. We recommend that the batteries be

charged about once per year to prevent overdischarge.

Do not put the battery in trash that is disposed of in landfills. When disposing of the battery, comply

with local ordinances or regulations.

Notice for built-in rechargeable battery

DANGER

Do not attempt to remove or replace the built-in rechargeable battery. Replacement of the battery

must be done by a Lenovo-authorized repair facility or technician.

Only recharge the battery strictly according to instructions included in the product documentation.

The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local

laws and regulations.

Lithium coin-cell battery notice

DANGER

Danger of explosion if battery is incorrectly replaced.

If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of

the battery must be done by a Lenovo-authorized repair facility or technician.

Appendix A. Important safety information 59

The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local

laws and regulations.

When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended

by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed

of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and

might even result in death.

Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of

the body, seek medical care immediately.

Do not:

• Throw or immerse into water

• Heat to more than 100 °C (212°F)

• Repair or disassemble

• Leave in an extremely low air pressure environment

• Leave in an extremely high-temperature environment

• Crush, puncture, cut, or incinerate

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, see https://www.dtsc.ca.gov/hazardouswaste/

perchlorate/.

60 E14 Gen 2 and E15 Gen 2 User Guide

Heat and product ventilation

DANGER

Computers, ac power adapters, and many accessories can generate heat when turned on and when

batteries are charging. Notebook computers can generate a significant amount of heat due to their

compact size. Always follow these basic precautions:

• When your computer is turned on or the battery is charging, the base, the palm rest, and some

other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body

in contact with a hot section of the computer for any extended length of time. When you use the

keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your

computer generates some heat during normal operation. The amount of heat depends on the

amount of system activity and the battery charge level. Extended contact with your body, even

through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using

the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for

any extended length of time.

• Do not operate your computer or charge the battery near flammable materials or in explosive

environments.

• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and

reliable operation. These features might inadvertently become blocked by placing the product on

a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

• When the ac power adapter is connected to an electrical outlet and your computer, it generates

heat. Do not place the adapter in contact with any part of your body while using it. Never use the

ac power adapter to warm your body. Extended contact with your body, even through clothing,

may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

• Keep the cover closed whenever the computer is plugged in.

• Regularly inspect the outside of the computer for dust accumulation.

• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be

required for computers in dusty or high-traffic areas.

• Do not restrict or block any ventilation openings.

• Do not operate your computer inside furniture, as this might increase the risk of overheating.

• Airflow temperatures into the computer should not exceed 35°C (95°F).

Appendix A. Important safety information 61

Electrical current safety information

DANGER

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not use your computer during a lightning storm.

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration

of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect properly wired outlets to any equipment that will be attached to this product.

• Whenever possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, battery, and all the cables before you open the device

covers, unless instructed otherwise in the installation and configuration procedures.

• Do not use your computer until all internal parts enclosures are fastened into place. Never use

the computer when internal parts and circuits are exposed.

DANGER

Connect and disconnect cables as described in the following procedures when installing, moving,

or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical

cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have

been connected to the computer.

DANGER

During electrical storms, do not perform any replacement and do not connect the telephone cable

to or disconnect it from the telephone outlet on the wall.

62 E14 Gen 2 and E15 Gen 2 User Guide

Liquid crystal display (LCD) notice

CAUTION:

The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can

cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands,

immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present

after washing, get medical care.

Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp

in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Use earphones, headphones, or a headset

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the

equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level.

Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the

output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The

headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification

limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against

hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7

limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-

2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of

the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If

different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5

Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to

excessive sound pressure levels.

Choking hazard notice

CHOKING HAZARD – Product contains small parts.

Keep away from children under three years.

Plastic bag notice

DANGER

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of

suffocation.

Appendix A. Important safety information 63

Glass parts notice

CAUTION:

Some parts of your product may be made of glass. This glass could break if the product is dropped on

a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it.

Stop using your product until the glass is replaced by trained service personnel.

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer components and options.

Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not

open the static-protective package containing the part until the instructions direct you to install it.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions

to avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the

edges. Never touch exposed circuitry.

• Prevent others from touching components.

• When you install a static-sensitive option or CRU, touch the static-protective packaging containing the

part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two

seconds. This reduces static electricity in the package and your body.

• When possible, remove the static-sensitive part from the static-protective packaging and install the part

without setting it down. When this is not possible, place the static-protective packaging on a smooth, level

surface and place the part on it.

• Do not place the part on the computer cover or other metal surface.

Operating environment

Maximum altitude (without pressurization)

3048 m (10 000 ft)

Temperature

• Operating: 5°C to 35°C (41°F to 95°F)

• Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)

• Storage without packaging: 5°C to 43°C (41°F to 109°F)

Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)

• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)

Cleaning and maintenance

With appropriate care and maintenance, your computer will serve you reliably. The following topics offer

information to help you keep your computer working with best performance.

64 E14 Gen 2 and E15 Gen 2 User Guide

Basic maintenance tips

Here are some basic points about keeping your computer functioning properly:

• If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic

bags.

• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers

(more than 13 cm or 5 inches).

• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).

• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

• Computer display might be designed to be opened and used at a certain angle. Do not open the display

with force. Otherwise, the computer hinge might get damaged.

• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the

adapter plug.

• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect

cords and cables.

• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the

display.

• Only an authorized Lenovo repair technician should disassemble and repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

• Avoid directly exposing your computer and peripherals to the air from an appliance that can produce

negative ions. Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Clean your computer

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free

operation.

Clean the computer cover: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying

liquids directly to the cover.

Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If

you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid

spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can

use a camera blower with a brush or use cool air from a hair dryer.

Clean the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance

of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike

mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain

remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your

computer screen. Ensure that the computer screen is dry before closing it.

Appendix A. Important safety information 65

66 E14 Gen 2 and E15 Gen 2 User Guide

Appendix B. Accessibility and ergonomic information

This chapter provides information about accessibility and ergonomics.

Accessibility information

Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater

access to information and technology. This section provides information about the ways these users can get

the most out of their computer experience. You also can get the most up-to-date accessibility information

from the following Web site:

https://www.lenovo.com/accessibility

Keyboard shortcuts

The following list contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

• Windows logo key + U: Open Ease of Access Center

• Right Shift for eight seconds: Turn on or turn off Filter Keys

• Shift five times: Turn on or turn off Sticky Keys

• Num Lock for five seconds: Turn on or turn off Toggle Keys

• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys

• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast

For more information, go to https://windows.microsoft.com, and then search using any of the following

keywords: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables you to configure your computers to suit

their physical and cognitive needs.

To access Ease of Access Center:

1. Go to Control Panel and view by Category.

2. Click Ease of Access ➙ Ease of Access Center.

3. Choose the appropriate tool by following the on-screen instructions.

Ease of Access Center mainly includes the following tools:

• Magnifier

Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the

items better.

• Narrator

Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as

error messages.

• On-Screen Keyboard

If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device

instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual

keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or

you can tap to select the keys if your computer supports multi-touch screen.

• High Contrast

High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a

result, those items are more distinct and easier to identify.

• Personalized keyboard

Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard

to control the pointer and make the keyboard easier to type certain key combinations.

• Personalized mouse

Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer

appearance and make your mouse easier to manage windows.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

You can use verbal instructions to control the keyboard and mouse. With verbal instructions, you can start

programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails.

To use Speech Recognition:

1. Go to Control Panel and view by Category.

2. Click Ease of Access ➙ Speech Recognition.

3. Follow the on-screen instructions.

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help systems, and various

online documents. For additional information about screen readers, see the following:

• Use PDFs with screen readers:

https://www.adobe.com/accessibility.html?promoid=DJGVE

• Use the JAWS screen reader:

https://www.freedomscientific.com/Products/Blindness/JAWS

• Use the NVDA screen reader:

https://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your

computer.

To adjust the screen resolution:

1. Right-click a blank area on the desktop and then click Display settings ➙ Display.

2. Follow the on-screen instructions.

Note: Setting a resolution too low might prevent some items from fitting on the screen.

Customizable item size

You can make the items on your screen easier to read by changing the item size.

• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.

• To change the item size permanently:

68 E14 Gen 2 and E15 Gen 2 User Guide

– Change the size of all the items on your screen.

1. Right-click a blank area on the desktop and then click Display settings ➙ Display.

2. Change the item size by following the on-screen instructions. For some applications, your

configuration might not take effect until you sign out and then sign in again.

– Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce

the text size.

– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows.

If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or

HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that

visually impaired users can read the documentation through a screen reader. Each image in the

documentation also includes adequate alternative text so that visually impaired users can understand the

image when they use a screen reader.

Ergonomic information

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.

Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that

you perform. In addition, use healthy work habits to maximize your performance and comfort when using

your computer.

Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the

surrounding light sources, active seating, and the placement of your computer hardware, can help you

improve your performance and achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow

many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused

by long periods of working in the same position. Frequent short breaks from your work also help to prevent

minor discomfort associated with your working posture.

Appendix B. Accessibility and ergonomic information 69

Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to

30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep

the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the

brightness control keys to adjust display brightness.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to

best suit your comfort posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provide

weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)

position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What if you are traveling?

It might not be possible to observe the best ergonomic practices when you are using your computer while on

the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible.

Sitting properly and using adequate lighting, for example, helps you maintain desirable levels of comfort and

performance. If your work area is not in an office setting, ensure to take special note of employing active

sitting and taking work breaks. Many product solutions are available to help you modify and expand your

computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories.

Explore your options for docking solutions and external products that provide the adjustability and features

that you want.

Questions about vision?

The visual display screens of notebook computers are designed to meet the highest standards. These visual

display screens provide you with clear, crisp images and large, bright displays that are easy to see, yet easy

on the eyes. Any concentrated and sustained visual activity can be tiring. If you have questions on eye

fatigue or visual discomfort, consult a vision-care specialist for advice.

70 E14 Gen 2 and E15 Gen 2 User Guide

Appendix C. Compliance and TCO Certified information

This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo

products.

Radio frequency compliance statements

Computer models equipped with wireless communications comply with the radio frequency and safety

standards of any country or region in which it has been approved for wireless use.

Besides this document, ensure that you read the Regulatory Notice for your country or region before using

the wireless devices contained in your computer.

Wireless-related information

This topic provides wireless-related information about Lenovo products.

Wireless interoperability

Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct

Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency

Division Multiplexing (OFDM) radio technology, and is compliant to:

• The 802.11b/g Standard, 802.11a/b/g, 802.11n, 802.11ax, or 802.11ac on wireless-LANs, as defined by

the Institute of Electrical and Electronics Engineers.

• The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance®.

Notes:

• Some models may not support 802.11ax, depending on your wireless configurations.

• For some countries or regions, use of 802.11ax may be disabled according to your local regulations.

Usage environment and your health

This computer contains integrated wireless cards that operate within the guidelines identified by radio

frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe

for use by consumers. These standards and recommendations reflect the consensus of the worldwide

scientific community, and result from deliberations of panels and committees of scientists, who continually

review and interpret the extensive research literature.

In some situations or environments, the use of wireless devices might be restricted by the proprietor of a

building or responsible representatives of an organization. For example, these situations and areas might

include the following:

• On board of airplanes, in hospitals or near petrol stations, blasting areas (with electro-explosive devices),

medical implants or body-worn electronic medical devices, such as pace makers.

• In any other environment where the risk of interference to other devices or services is perceived or

identified as harmful.

If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an

airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on

the computer.

Locate the UltraConnect wireless antennas

Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication

wherever you are.

The following illustration 1 shows the auxiliary and main wireless LAN antenna location on your computer:

Locate wireless regulatory notices

For more information about the wireless regulatory notices, refer to the Regulatory Notice at https://

support.lenovo.com.

European Union — compliance with the Radio Equipment Directive

This product is in conformity with all the requirements and essential norms that apply to EU Council Radio

Equipment Directive 2014/53/EU on the approximation of the laws of the Member States relating to radio

equipment. The full text of the system EU declaration of conformity is available at:

https://www.lenovo.com/us/en/compliance/eu-doc

Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a

non-recommended modification of the product, including the installation of option cards from other

manufacturers. This product has been tested and found to comply with the limits for Class B equipment

according to European Standards harmonized in the Directives in compliance. The limits for Class B

equipment were derived for typical residential environments to provide reasonable protection against

interference with licensed communication devices.

Brazil

Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência

em sistemas devidamente autorizados.

This equipment is not protected against harmful interference and may not cause interference with duly

authorized systems.

72 E14 Gen 2 and E15 Gen 2 User Guide

Mexico

Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es

posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe

aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Singapore

Korea

무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)

해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음

SAR 정보

본 장치는 전파 노출에 대한 가이드라인을 충족합니다.

본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지

않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은

국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm

이상의 거리에서 사용할 수 있습니다.

Environmental information of countries and regions

This section provides environmental, recycling, and RoHS information about Lenovo products.

Recycling and environmental information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment

when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in

recycling their IT products. For information about recycling Lenovo products, go to:

https://www.lenovo.com/recycling

The latest environmental information about our products is available at:

https://www.lenovo.com/ecodeclaration

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for

example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in

Appendix C. Compliance and TCO Certified information 73

accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These

regulations determine the framework for the return and recycling of used appliances as applicable within

each geography. This label is applied to various products to indicate that the product is not to be thrown

away, but rather put in the established collection systems for reclaiming these end of life products.

Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life

EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,

and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health

due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain

parts and components, which at end-of-life might qualify as hazardous waste.

EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of

sale or any distributor that sells electrical and electronic equipment of the same nature and function as the

used EEE or WEEE.

For additional WEEE information, go to:

https://www.lenovo.com/recycling

WEEE information for Hungary

Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations

under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.

Japan recycling statements

Collect and recycle a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of

the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

Computers and monitors are categorized as industrial waste and should be properly disposed of by an

industrial waste disposal contractor certified by a local government. In accordance with the Law for

Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and

Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,

visit the Lenovo Web site at:

https://www.lenovo.com/recycling/japan

Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-

used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided

free of charge for home-used computers sold after October 1, 2003. For details, go to:

https://www.lenovo.com/recycling/japan

Dispose of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other

environmental sensitive substances. To properly dispose of disused components, such as a printed circuit

board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Dispose of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer

clock while the computer is off or disconnected from the main power source. If you need to replace it with a

new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused

lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal

operator, and follow their instructions.

74 E14 Gen 2 and E15 Gen 2 User Guide

Disposal of a lithium battery must comply with local ordinances and regulations.

Dispose of a disused battery from Lenovo notebook computers

Your Lenovo notebook computer has a lithium ion battery or a nickel metal hydride battery. If you are a

company employee who uses a Lenovo notebook computer and need to dispose of a battery, contact the

proper person in Lenovo sales, service, or marketing, and follow that person's instructions. You also can

refer to the instructions at:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

If you use a Lenovo notebook computer at home and need to dispose of a battery, you must comply with

local ordinances and regulations. You also can refer to the instructions at:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

Recycling information for Brazil

Declarações de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de

coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas

especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de

acordo com a legislação local.

A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um

produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:

reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções

para o correto descarte do seu produto Lenovo.

Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC

concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the

framework for the return and recycling of used batteries and accumulators as applicable throughout the

European Union. This label is applied to various batteries to indicate that the battery is not to be thrown

away, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate

that they are to be collected separately and recycled at end of life. The label on the battery may also include

a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).

Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal

waste, but use the collection framework available to customers for the return, recycling, and treatment of

batteries and accumulators. Customer participation is important to minimize any potential effects of batteries

Appendix C. Compliance and TCO Certified information 75

and accumulators on the environment and human health due to the potential presence of hazardous

substances.

Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection

facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries

and accumulators for separate collection.

Dispose of lithium batteries and battery packs from Lenovo products

A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the

battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or

contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your

place of purchase or a waste-disposal operator, and follow their instructions.

Dispose of battery packs from Lenovo products

Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can

find details on the battery pack in the product documentation. If you need to dispose of a battery pack,

insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal

operator, and follow their instructions. You also can refer to the instructions provided in the user guide for

your product.

For proper collection and treatment, go to:

https://www.lenovo.com/environment

Recycling information for mainland China

Battery recycling information for Taiwan

76 E14 Gen 2 and E15 Gen 2 User Guide

Battery recycling information for the United States and Canada

Restriction of Hazardous Substances (RoHS) Directive of countries and

regions

The latest environmental information about Lenovo products is available at:

https://www.lenovo.com/ecodeclaration

European Union RoHS

This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive

2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic

equipment ("RoHS recast" or "RoHS 2").

For more information about Lenovo worldwide compliance on RoHS, go to:

https://www.lenovo.com/rohs-communication

Turkish WEEE / RoHS

Ukraine RoHS

India RoHS

RoHS compliant as per E-Waste (Management) Rules.

Mainland China RoHS

The information in the following table is applicable to products manufactured on or after January 1, 2015 for

sale in the People’s Republic of China.

Appendix C. Compliance and TCO Certified information 77

78 E14 Gen 2 and E15 Gen 2 User Guide

Taiwan RoHS

Electromagnetic emission notices

Federal Communications Commission (FCC) Supplier’s Declaration of

Conformity

The following information refers to the following products:

Appendix C. Compliance and TCO Certified information 79

Product name machine types

ThinkPad E14 Gen 2 20TA,20TB,20T6 and 20T7

ThinkPad E15 Gen 2 20TD,20TE,20T8 and 20T9

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than recommended

cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized

changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

this device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Responsible Party:

Lenovo (United States) Incorporated

7001 Development Drive

Morrisville, NC 27560

Email: FCC@lenovo.com

FCC ID and IC Certification information

You can find the FCC and IC Certification information through one of the following methods:

• Through an electronic-label screen (E-label screen) preinstalled on your computer. To view the E-label

screen, see “Regulatory labels” on page 82.

• On a physical label attached to the outside of your computer shipping carton.

Industry Canada compliance statement

CAN ICES-3(B)/NMB-3(B)

European Union conformity

EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia

80 E14 Gen 2 and E15 Gen 2 User Guide

Compliance with the EMC Directive

This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the

approximation of the laws of the Member States relating to electromagnetic compatibility.

This product has been tested and found to comply with the limits for Class B equipment according to

European Standards harmonized in the Directives in compliance. The Class B requirements for equipment

are intended to offer adequate protection to broadcast services within residential environments.

EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782)

Lenovo products are designed to work with a range of compatible power adapters. Access https://

www.lenovo.com/us/en/compliance/eu-doc to view the compatible power adapters. For the detailed power

adapter specifications for your computer, go to https://support.lenovo.com.

German Class B compliance statement

Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen

Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-

Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu

betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo

übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne

Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne

Empfehlung der Lenovo gesteckt/eingebaut werden.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von

Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von

Geräten), bzw. der EU Richtlinie 2014/30/EU, der EU Richtlinie 2014/53/EU Artikel 3.1b), für Geräte der

Klasse B.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -

CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo

(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power

mains with rated current less than or equal to 20 A per phase

Japan notice for ac power cord

The ac power cord shipped with your product can be used only for this specific product. Do not use the ac

power cord for other devices.

Appendix C. Compliance and TCO Certified information 81

Other compliance and TCO Certified information of countries and

regions

This section provides other compliance information about Lenovo products.

Certification-related information

Product name Compliance ID Machine type(s)

ThinkPad E14 Gen 2 TP00116C (for AMD models) 20T6 and 20T7

ThinkPad E15 Gen 2 TP00117C (for AMD models) 20T8 and 20T9

ThinkPad E14 Gen 2 TP00116D (for Intel models) 20TA and 20TB

ThinkPad E15 Gen 2 TP00117D (for Intel models) 20TD and 20TE

The latest compliance information is available at:

https://www.lenovo.com/compliance

Regulatory labels

Depending on your country or region, you can find the government-required regulatory information through

one of the following methods:

• On a physical label attached to the outside of your computer shipping carton

• On a physical label attached to your computer

• Through an electronic-label screen (E-label screen) preinstalled on your computer

To access the E-label screen, restart the computer. When the logo screen is displayed, press F9, or tap the

prompt to enter the Startup Interrupt menu and the Regulatory Information option subsequently.

Korean E-label notice

TCO Certified

Selected models are TCO Certified and bear the TCO Certified logo.

Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go

to https://www.lenovo.com/us/en/compliance/tco.

Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has an Export

Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed

countries in the EAR E1 country list.

82 E14 Gen 2 and E15 Gen 2 User Guide

Lenovo product service information for Taiwan

Taiwan precautionary vision statement

警語：使用過度恐傷害視力

注意事項：

• 使用30分鐘請休息10分鐘。

• 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。

Supplemental information for the Eurasian Union

Назначение

персональный компьютер для личного и служебного использования,

для передачи данных, с поддержкой различных профилей

подключения (Wi-Fi, Bluetooth и пр.).

Изготовитель

Леново ПЦ ХК Лимитед, 23/Ф Линколн Хаус, Тайку Плэйс 979 Кингз

Роуд, Куарри Бэй, Гонконг (Lenovo PC HK Limited, 23/F Lincoln House,

Taikoo Place 979 King's Road, Quarry Bay, Hong Kong)

Страна производства Китай

Наименование и местонахождение

уполномоченного изготовителем

лица

ООО «Леново (Восточная Европа/Азия)» 143401, Московская область,

г. Красногорск, бульвар Строителей, дом 4, корпус 1, помещение VII,

тел. +7 495 645 83 38, факс +7 495 645 78 77.

Импортер

Наименование, адрес импортера и информация для связи с ним

указаны на этикетке* на упаковке продукции.

*Согласно ГОСТ 2.601-2013 «Единая система конструкторской

документации. Эксплуатационные документы», пункт 5.1, подпункт

5.1.2, этикетка является видом эксплуатационных документов.

Дата изготовления (месяц и год)

Указана на этикетке* на упаковке продукции, в графе Date (дата

указана в формате год-месяц-дата). Для получения более подробной

информации посетите веб-сайт: https://support.lenovo.com

Единый знак обращения на рынке

стран Таможенного союза

Brazil audio notice

Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

ENERGY STAR model information

Appendix C. Compliance and TCO Certified information 83

ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of

Energy aimed at saving money and protecting the environment through energy efficient products and

practices.

Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry

an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program

requirements for computers as prescribed by the U.S. Environmental Protection Agency. For a certified

computer, an ENERGY STAR mark may be affixed to the product, the product packaging, or displayed

electronically on the E-label screen or the power settings interface.

By using ENERGY STAR compliant products and taking advantage of the power management features of

your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to

potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more

information about ENERGY STAR, go to https://www.energystar.gov.

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To

help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power

plan” on page 26.

84 E14 Gen 2 and E15 Gen 2 User Guide

Appendix D. Notices and trademarks

Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult

your local Lenovo representative for information on the products and services currently available in your

area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service

that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent programs covering subject matter described in this document.

The furnishing of this document does not give you any license to these patents. You can send license

inquiries, in writing, to:

Lenovo (United States), Inc.

8001 Development Drive

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow

disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to

you.

Changes are made periodically to the information herein; these changes will be incorporated in new editions

of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the

products and software programs described in the manuals included with your computer, and the content of

the manual, at any time without additional notice.

The software interface and function and hardware configuration described in the manuals included with your

computer might not match exactly the actual configuration of the computer that you purchase. For the

configuration of the product, refer to the related contract (if any) or product packing list, or consult the

distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it

believes appropriate without incurring any obligation to you.

The products described in this document are not intended for use in implantation or other life support

applications where malfunction may result in injury or death to persons. The information contained in this

document does not affect or change Lenovo product specifications or warranties. Nothing in this document

shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained in specific environments and is

presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without

incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in

any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the

materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result

obtained in other operating environments may vary significantly. Some measurements may have been made

on development-level systems and there is no guarantee that these measurements will be the same on

generally available systems. Furthermore, some measurements may have been estimated through

extrapolation. Actual results may vary. Users of this document should verify the applicable data for their

specific environment.

This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux

agreement(s) which may accompany software included with this product. Lenovo may update this document

at any time without notice.

For the latest information or any questions or comments, contact or visit the Lenovo Web site:

https://pcsupport.lenovo.com

Trademarks

LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks

of Lenovo. Intel is the trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.

“Fedora” is a registered trademark of Red Hat, Inc. The terms HDMI and HDMI High-Definition Multimedia

Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other

countries. Wi-Fi, Wi-Fi Alliance, and Miracast are registered trademarks of Wi-Fi Alliance. USB-C is a

2020 Lenovo.

86 E14 Gen 2 and E15 Gen 2 User Guide

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