Important safety information
Chapter 1. Product overview
Chapter 2. Using your computer
Chapter 3. Enhancing your computer
- Finding ThinkPad options
Chapter 4. Accessibility, ergonomic, and maintenance information
Chapter 5. Security
Chapter 6. Advanced configuration
Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Troubleshooting
Chapter 8. Recovery information
Chapter 9. Replacing devices
Chapter 10. Getting support
Appendix A. Regulatory information
Appendix B. WEEE and recycling statements
Appendix C. Restriction of Hazardous Substances (RoHS) Directive
Appendix D. ENERGY STAR model information
Appendix E. Notices
Appendix F. Trademarks

Lenovo E570 User Manual

Displayed below is the user manual for E570 by Lenovo which is a product in the Notebooks category. This manual has pages.

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ThinkPadE570,E570c,andE575UserGuide

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:

•Safety,Warranty,andSetupGuide

•“Importantsafetyinformation”onpagev

ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport

Websiteat:

http://www.lenovo.com/support

FirstEdition(September2016)

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.

GS-35F-05925.

Contents

Importantsafetyinformation......v

Readthisﬁrst................v

Importantinformationaboutusingyourcomputer..v

Conditionsthatrequireimmediateaction....vii

Serviceandupgrades............vii

Powercordsandpoweradapters.......viii

Extensioncordsandrelateddevices.......ix

Plugsandoutlets...............ix

Powersupplystatement............ix

Externaldevices...............x

Generalbatterynotice.............x

Noticeforremovablerechargeablebattery.....xi

Noticefornon-rechargeablecoin-cellbattery...xi

Heatandproductventilation..........xi

Electricalcurrentsafetyinformation......xii

Lasersafetyinformation...........xiii

Liquidcrystaldisplay(LCD)notice.......xiii

Usingheadphonesorearphones.......xiii

Plasticbagnotice.............xiv

Glasspartsnotice.............xiv

Chapter1.Productoverview......1

Computercontrols,connectors,andindicators...1

Frontview................1

Right-sideview..............2

Left-sideview..............4

Bottomview...............5

Statusindicators.............5

Importantproductinformationlabels.......7

Machinetypeandmodellabel........7

FCCIDandICCertiﬁcationnumber.....7

LabelsfortheWindowsoperatingsystems...8

Computerfeatures..............9

Computerspeciﬁcations...........10

Operatingenvironment...........10

Lenovoprograms.............11

AccessingLenovoprograms.......11

AnintroductiontoLenovoprograms....11

Chapter2.Usingyourcomputer...13

Registeringyourcomputer..........13

Frequentlyaskedquestions.........13

GettinghelpabouttheWindowsoperating

system..................14

Usingthespecialkeys...........14

UsingtheThinkPadpointingdevice......16

ThinkPadpointingdeviceoverview.....16

UsingtheTrackPointpointingdevice....17

Usingthetrackpad...........18

Usingthetrackpadtouchgestures.....19

CustomizingtheThinkPadpointingdevice..20

Replacingthecaponthepointingstick...20

Powermanagement............21

Usingtheacpoweradapter........21

Usingthebattery............21

Managingthebatterypower.......24

Power-savingmodes..........24

CabledEthernetconnections.........25

Usingthewireless-LANconnection......25

Wirelessconnections............25

UsingtheBluetoothconnection......26

UsingtheAirplanemode.........26

UsingtheNVIDIAOptimusGraphicsfeature...26

Usingaudiofeatures............26

Usingthecamera.............27

Usingtheopticaldrive...........27

Usingamediacard.............27

Usinganexternaldisplay..........28

Travelingwithyourcomputer.........30

Chapter3.Enhancingyour

computer...............31

FindingThinkPadoptions..........31

Chapter4.Accessibility,ergonomic,

andmaintenanceinformation....33

Accessibilityinformation...........33

Ergonomicinformation...........35

Cleaningandmaintenance..........36

Chapter5.Security..........39

Usingpasswords..............39

Passwordsintroduction.........39

Setting,changing,orremovingapassword.40

Harddisksecurity.............40

Settingthesecuritychip...........41

Usingtheﬁngerprintreader..........42

Deletingdatafromyourstoragedrive......43

Usingﬁrewalls...............44

Protectingdataagainstviruses........44

Chapter6.Advancedconﬁguration..45

InstallingtheWindows10operatingsystem...45

Installingdevicedrivers...........46

©CopyrightLenovo2016i

UsingtheThinkPadSetupprogram......47

ConﬁguringThinkPadSetup.......47

Changingthestartupsequence......47

UpdatingtheUEFIBIOS.........48

BIOSmenu..............48

Usingsystemmanagement..........57

Chapter7.Troubleshootingcomputer

problems...............59

Generaltipsforpreventingproblems......59

Troubleshooting..............59

DiagnosingproblemswithLenovo

Companion..............59

Computerstopsresponding.......60

Spillsonthekeyboard..........60

Errormessages............61

Beeperrors..............62

Memorymoduleproblems........63

Ethernetproblems...........63

Wireless-LANproblem..........64

Bluetoothproblem...........64

ThinkPadpointingdeviceproblems.....65

Keyboardproblems...........65

Computerscreenproblems........65

Externalmonitorproblems........67

Audioproblems............68

Fingerprintreaderproblems........70

Batteryproblems............70

acpoweradapterproblem........70

Powerproblems............71

Powerbuttonproblem..........71

Bootproblem.............71

Sleepandhibernationproblems......72

Harddiskdriveproblems.........72

Solid-statedriveproblem.........73

Softwareproblem............73

USBproblem.............73

Chapter8.Recoveryinformation...75

Resettingyourcomputer...........75

Usingadvancedstartupoptions........75

RecoveringyouroperatingsystemifWindows10

failstostart................75

CreatingandusingarecoveryUSBdrive....75

Chapter9.Replacingdevices.....77

Staticelectricityprevention..........77

Replacingtheremovablebattery.......77

Replacingthekeyboard...........79

Replacingthebottomcover.........83

Replacingtheopticaldrive..........84

Replacingamemorymodule.........85

Replacingtheinternalstoragedrive......87

ReplacingtheM.2solid-statedrive......89

Replacingthecoin-cellbattery........91

Chapter10.Gettingsupport.....93

BeforeyoucontactLenovo..........93

Gettinghelpandservice...........93

Usingdiagnosticprograms........94

LenovoSupportWebsite.........94

CallingLenovo.............94

Purchasingadditionalservices........95

AppendixA.Regulatory

information..............97

Certiﬁcation-relatedinformation........97

Wireless-relatedinformation.........97

Wirelessinteroperability.........97

Usageenvironmentandyourhealth....98

LocatingtheUltraConnectwireless

antennas...............98

Wireless-radiocomplianceinformation...99

Locatingwirelessregulatorynotices....99

Exportclassiﬁcationnotice..........100

Electronicemissionnotices..........100

FederalCommunicationsCommission

DeclarationofConformity........100

IndustryCanadaClassBemissioncompliance

statement...............100

EuropeanUnion-Compliancetothe

ElectromagneticCompatibility(EMC)Directive

orRadioEquipmentDirective.......100

GermanClassBcompliancestatement...101

KoreaClassBcompliancestatement....102

JapanVCCIClassBcompliancestatement..102

Japancompliancestatementforproducts

whichconnecttothepowermainswith

ratedcurrentlessthanorequalto20Aper

phase................102

Japannoticeforacpowercord......102

Lenovoproductserviceinformationfor

Taiwan................102

Eurasiancompliancemark..........102

Brazilaudionotice.............102

AppendixB.WEEEandrecycling

statements.............103

Generalrecyclinginformation.........103

ImportantWEEEinformation.........103

Japanrecyclingstatements.........104

RecyclinginformationforBrazil........104

BatteryrecyclinginformationfortheEuropean

Union..................105

iiThinkPadE570,E570c,andE575UserGuide

BatteryrecyclinginformationforTaiwan.....106

BatteryrecyclinginformationfortheUnitedStates

andCanada................106

RecyclinginformationforChina........106

AppendixC.RestrictionofHazardous

Substances(RoHS)Directive....107

AppendixD.ENERGYSTARmodel

information.............111

AppendixE.Notices.........113

AppendixF.Trademarks.......115

©CopyrightLenovo2016iii

ivThinkPadE570,E570c,andE575UserGuide

Importantsafetyinformation

Note:Readtheimportantsafetyinformationﬁrst.

Readthisﬁrst

Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded

withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement

ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup

Guidethatcomeswithyourcomputer.

Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal

computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential

safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese

risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe

operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing

theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself

fromhazardsandcreateasafercomputerworkenvironment.

Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook

computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave

suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized

internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe

batterysafetyinformationappliestoallcomputerproducts.

Importantinformationaboutusingyourcomputer

Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.

Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.

Protectyourselffromtheheatthatyourcomputergenerates.

Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm

rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach

dependsontheamountofsystemactivityandthelevelofchargeinthebattery.

Extendedcontactwithyourbody,eventhroughclothing,couldcause

discomfortorevenaskinburn.

•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin

contactwithahotsectionofthecomputerforanyextendedtime.

•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom

thepalmrest.

Protectyourselffromtheheatgeneratedbytheacpoweradapter.

Whentheacpoweradapterisconnectedtoanelectricaloutletandyour

computer,itgeneratesheat.

Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin

burn.

•Donotplacetheacpoweradapterincontactwithanypartofyourbody

whileitisinuse.

•Neveruseittowarmyourbody.

©CopyrightLenovo2016v

Preventyourcomputerfromgettingwet.

Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour

computer.

Protectthecablesfrombeingdamaged.

Applyingstrongforcetocablesmaydamageorbreakthem.

Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a

keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked

on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway

subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.

Protectyourcomputeranddatawhenmovingit.

Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe

following:

•Turnitoff.

•Putitinsleepmode.

•Putitinhibernationmode.

Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.

Handleyourcomputergently.

Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson

yourcomputer,display,orexternaldevices.

Carryyourcomputercarefully.

•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.

•Donotpackyourcomputerinatightlypackedsuitcaseorbag.

•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep

mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit

isturnedon.

viThinkPadE570,E570c,andE575UserGuide

Conditionsthatrequireimmediateaction

Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough

thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby

anauthorizedservicer.

Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare

occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou

mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan

internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate

apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.

ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone

numbers,seethefollowingWebsite:

http://www.lenovo.com/support/phone

Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.

Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact

theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe

productandhaveitrepaired,ifnecessary.

Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety

concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand

telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.

•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare

cracked,broken,ordamaged.

•Signsofoverheating,smoke,sparks,orﬁre.

•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign

substancesonthebattery.

•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.

•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or

poweradapter.

•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.

•Theproducthasbeendroppedordamagedinanyway.

•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.

Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured

fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther

instructions,oruntilyougetasuitablereplacement.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror

yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare

referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer

ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor

customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor

replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea

productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake

©CopyrightLenovo2016vii

surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave

anyquestionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafety.

CAUTION:

Hazardousmovingparts.Keepﬁngersandotherbodypartsaway.

CAUTION:

Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe

computeriscool.

Powercordsandpoweradapters

DANGER

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F ,3G,0.75mm2,or

better.Forothercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin

waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord

orpoweradapternearsinks,tubs,toilets,oronﬂoorsthatarecleanedwithliquidcleansers.

Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed

bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector

terminalsonapoweradapter,whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof

overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor

overheatingorwherethepowercordappearstohavebeendamagedinanyway.

viiiThinkPadE570,E570c,andE575UserGuide

Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects

whenthepoweradapterispluggedintoanelectricaloutlet.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse

areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips

areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

Plugsandoutlets

DANGER

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe

damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualiﬁedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain

areplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts

ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugﬁtsonlyintoagrounded

electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto

anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan

approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never

overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch

circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads

andbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose

totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare

installing.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Powersupplystatement

DANGER

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

©CopyrightLenovo2016ix

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Externaldevices

CAUTION:

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and

1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid

possibledamagetoattacheddevices,waitatleastﬁvesecondsafterthecomputerisshutdownto

disconnectexternaldevices.

Generalbatterynotice

DANGER

BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand

shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespeciﬁedbyLenovo,ora

disassembledormodiﬁedbatteryisnotcoveredbythewarranty.

Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible

injury,dothefollowing:

•Donotopen,dissemble,orserviceanybattery.

•Donotcrushorpuncturethebattery.

•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.

•Keepthebatteryawayfromchildren.

•Keepthebatteryawayfromﬁre.

Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign

materialsonthebatteryleads.

Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom

temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe

chargedaboutonceperyeartopreventoverdischarge.

Donotputthebatteryintrashthatisdisposedofinlandﬁlls.Whendisposingofthebattery,comply

withlocalordinancesorregulations.

xThinkPadE570,E570c,andE575UserGuide

Noticeforremovablerechargeablebattery

DANGER

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall

amountofharmfulsubstance.

Noticefornon-rechargeablecoin-cellbattery

DANGER

Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains

asmallamountofharmfulsubstance.

Donotheattomorethan100°C(212°F).

ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.

CaliforniaPerchlorateInformation:

Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.

PerchlorateMaterial-specialhandlingmayapply,See

www.dtsc.ca.gov/hazardouswaste/perchlorate

Heatandproductventilation

DANGER

Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen

batteriesarecharging.Notebookcomputerscangenerateasigniﬁcantamountofheatduetotheir

compactsize.Alwaysfollowthesebasicprecautions:

•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome

otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour

bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou

usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.

Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson

theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,

eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks

fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse

thekeyboardforanyextendedlengthoftime.

•Donotoperateyourcomputerorchargethebatterynearﬂammablematerialsorinexplosive

environments.

•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and

reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton

abed,sofa,carpet,orotherﬂexiblesurface.Neverblock,cover,ordisablethesefeatures.

©CopyrightLenovo2016xi

•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates

heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe

acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,

maycauseaskinburn.

Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe

requiredforcomputersindustyorhigh-trafﬁcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airﬂowtemperaturesintothecomputershouldnotexceed35°C(95°F).

Electricalcurrentsafetyinformation

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotuseyourcomputerduringalightningstorm.

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconﬁguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofﬁre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice

covers,unlessinstructedotherwiseintheinstallationandconﬁgurationprocedures.

•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse

thecomputerwheninternalpartsandcircuitsareexposed.

DANGER

Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,

oropeningcoversonthisproductorattacheddevices.

Toconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlets.

5.TurndevicesON.

Todisconnect:

1.TurneverythingOFF.

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

xiiThinkPadE570,E570c,andE575UserGuide

Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother

electricalcablesconnectedtothecomputer.

Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical

cableshavebeenconnectedtothecomputer.

DANGER

Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable

toordisconnectitfromthetelephoneoutletonthewall.

Lasersafetyinformation

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,ﬁberopticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciﬁedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

Liquidcrystaldisplay(LCD)notice

CAUTION:

Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan

causetheLCDtobreak.IftheLCDbreaksandtheinternalﬂuidgetsintoyoureyesoronyour

hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare

presentafterwashing,getmedicalcare.

Note:Forproductswithmercury-containingﬂuorescentlamps(forexample,non-LED),theﬂuorescentlamp

intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.

Usingheadphonesorearphones

CAUTION:

Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof

theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound

pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.

Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe

outputoftheheadphoneorearphoneconnectorsdonotcomplywithspeciﬁcationsofEN50332-2.The

©CopyrightLenovo2016xiii

headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspeciﬁcation

limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst

hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7

limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN

50332-2canbedangerousduetoexcessivesoundpressurelevels.

IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof

theheadphonesorearphonesandthecomputeralreadycomplieswiththespeciﬁcationsofEN50332-1.

Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5

LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto

excessivesoundpressurelevels.

Plasticbagnotice

DANGER

Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger

ofsuffocation.

Glasspartsnotice

CAUTION:

Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped

onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove

it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.

xivThinkPadE570,E570c,andE575UserGuide

Chapter1.Productoverview

Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.

Computercontrols,connectors,andindicators

Thissectionintroduceshardwarefeaturesofthecomputer.

Frontview

1Camera2Microphones

3TrackPoint®pointingstick4Powerbutton

5Numerickeypad6Fingerprintreader(availableonsomemodels)

7TrackPointbuttons8Trackpad

9Media-cardslot10Speakers

1Camera

Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using

thecamera”onpage27.

2Microphones

Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.

ThinkPadpointingdevice

3TrackPointpointingstick

7TrackPointbuttons

©CopyrightLenovo20161

8Trackpad

YourcomputerisequippedwiththeLenovo-uniqueThinkPad®pointingdevice.Formoreinformation,see

“UsingtheThinkPadpointingdevice”onpage16.

4Powerbutton

Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.

Toturnoffthecomputer,opentheStartmenu,clickPower,andthenclickShutdown.

Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbutton

forfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”on

page60formoreinformation.

Youalsocandeﬁnewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn

offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton

does,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.

3.Followtheinstructionsonthescreen.

5Numerickeypad

Thenumerickeypadenablesyoutoquicklyinputnumbers.

6Fingerprintreader(availableonsomemodels)

Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourﬁngerprintwitha

password.Formoreinformation,see“Usingtheﬁngerprintreader”onpage42.

9Media-cardslot

Youcaninsertaﬂashmediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,

see“Usingamediacard”onpage27.

10Speakers

Yourcomputerisequippedwithapairofstereospeakers.

Right-sideview

1Audioconnector2AlwaysOnUSBconnector(USB2.0)

3Ethernetconnector4Optical-drivebay(availableonsomemodels)

5Security-lockslot

1Audioconnector

Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto

listentothesoundfromthecomputer.

2ThinkPadE570,E570c,andE575UserGuide

Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou

presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris

enabledinstead.

Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using

audiofeatures”onpage26.

2AlwaysOnUSBconnector(USB2.0)

Bydefault,theAlwaysOnUSBconnectorenablesyoutochargetheUSB-compatibledevicesinthe

followingsituations:

•Whenyourcomputerisonorinsleepmode

•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.

Otherwisetheconnectormightgetdamaged.

Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected

toacpower,dothefollowing:

1.StarttheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage11.

2.ClickPOWER.

3.Followtheinstructionsonthescreentomakeyourpreferredsetting.

3Ethernetconnector

Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.

YoucanonlyconnectanEthernetcabletothisconnector.

TheEthernetconnectorhastwoindicatorsthatshowthestatusofthenetworkconnection.Whenthegreen

indicatorison,itindicatesthatthecomputerisconnectedtoaLANandasessionwiththenetworkis

available.Whentheindicatorblinksyellow,dataisbeingtransmitted.

4Optical-drivebay(availableonsomemodels)

Somecomputermodelsmightcomewithanopticaldrive.

5Security-lockslot

Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherﬁxturethroughasecurity

cablelockthatﬁtsthissecurity-lockslot.

Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity

feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance

ofthelockingdeviceandsecurityfeature.

Chapter1.Productoverview3

Left-sideview

1Powerconnector2Fanlouvers

3Videographicsarray(VGA)connector4HDMI™connector

5USB3.0connectors

1Powerconnector

Connecttheacpoweradaptertothepowerconnectortoprovideacpowertothecomputerandcharge

thebattery.

2Fanlouvers

Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially

thecoolingofthemicroprocessor.

Note:Toensureproperairﬂow,donotplaceanyobstaclesinfrontofthefanlouvers.

3VGAconnector

Usethevideographicsarray(VGA)connectortoconnectthecomputertoaVGA-compatiblevideodevice,

suchasaVGAmonitor.

4HDMIconnector

TheHigh-DeﬁnitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables

youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer

oranHDTV.

5USB3.0connectors

TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBmouse,aUSB

storagedrive,aUSBprinter,oradigitalcamera.

Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.

Otherwisetheconnectormightgetdamaged.

4ThinkPadE570,E570c,andE575UserGuide

Bottomview

1Battery2Wireless-LAN-cardslot

3Memoryslots4Internalstoragedrive

1Battery

Youcanusethecomputerwithbatterypowerwheneveracpowerisunavailable.

2Wireless-LAN-cardslot

YourcomputermighthaveawirelessLANcardinstalledinthisslotsothatyoucanestablishwireless

LANconnections.

3Memoryslots

Youcanincreasetheamountofmemoryinyourcomputerbyinstallingamemorymoduleinthememory

slot.MemorymodulesareavailableasoptionsfromLenovo.

Topurchaseamemorymodule,goto:

http://www.lenovo.com/accessories

4Internalstoragedrive

Dependingonthemodel,thecomputermighthavealarge-capacity,customer-upgradableharddiskdrive

thatcanmeetvariousstoragedemands.

Somemodelshaveasolid-statedrivefordatastorage.Thesolid-statedrivemakesyourcomputerlight,

small,andfast.

Somemodelsareequippedwithahybriddrive,whichisastoragedevicethatcombinesNANDﬂash

solid-statememorywithharddiskdrivetechnology.

Note:Thehiddenservicepartitionisthereasonwhythereislessfreespacethanexpectedonyourstorage

drive.Thisreductionismorenoticeableonthesolid-statedrivebecauseofitssmallercapacity.

Statusindicators

Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.

Chapter1.Productoverview5

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.

1Camerastatusindicator

Whenthisindicatorison,thecameraisinuse.

24Systemstatusindicators

TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe

systemstatusofyourcomputer.

•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.

•On:Thecomputerison(innormalmode).

•Off:Thecomputerisofforinhibernationmode.

•Blinksfast:Thecomputerisenteringsleeporhibernationmode.

•Blinksslowly:Thecomputerisinsleepmode.

6ThinkPadE570,E570c,andE575UserGuide

3CapsLockindicator

Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.

5acpowerstatusindicator

Thisindicatorshowstheacpowerandchargingstatusofthecomputer.

•Green:connectedtoacpower(charging90%–100%)

•Yellow:connectedtoacpower(charging0%–90%)

•Off:notconnectedtoacpower(nocharging)

Importantproductinformationlabels

Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:

•Machinetypeandmodellabel

•FCCIDandICCertiﬁcationlabel

•LabelsfortheWindowsoperatingsystems

Machinetypeandmodellabel

WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto

identifyyourcomputerandprovidefasterservice.

Thefollowingillustrationshowswheretoﬁndthelabelthatcontainsthemachinetypeandmodelinformation

ofyourcomputer.

FCCIDandICCertiﬁcationnumber

TheFCCandICCertiﬁcationinformationisidentiﬁedbyalabelonthecomputerasshowninthefollowing

illustration.

Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.

Chapter1.Productoverview7

Forapreinstalledwirelessmodule,thislabelidentiﬁestheactualFCCIDandICcertiﬁcationnumberforthe

wirelessmoduleinstalledbyLenovo.

Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust

contactLenovoserviceﬁrst.Lenovoisnotresponsibleforanydamagecausedbyunauthorizedreplacement.

LabelsfortheWindowsoperatingsystems

Windows®10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelafﬁxedtoits

coverdependingonthefollowingfactors:

•Yourgeographiclocation

•Datewhenyourcomputerwasmanufactured

•VersionofWindows10thatispreinstalled

Seehttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypesof

GenuineMicrosoftlabels.

•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels

preinstalledwithanyversionofWindows10.

•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed

forWindows10Pro.

TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot

genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe

informationprovidedbyMicrosoftat:

https://www.microsoft.com/en-us/howtotell/default.aspx

Therearenoexternal,visualindicatorsoftheProductIDorWindowsversionforwhichthecomputeris

licensed.Instead,theProductIDisrecordedinthecomputerﬁrmware.WheneveraWindows10product

isinstalled,theinstallationprogramchecksthecomputerﬁrmwareforavalid,matchingProductIDto

completetheactivation.

Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro

licensedowngraderights.

8ThinkPadE570,E570c,andE575UserGuide

Computerfeatures

Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight

beavailableonlyonspeciﬁcmodels.

Microprocessor

Toviewthemicroprocessorinformationofyourcomputer,right-clicktheStartbuttonandthenselect

System.

Memory

•Doubledatarate4(DDR4)smalloutlinedualin-linememorymodule(SODIMM)

Storagedevice

•2.5-inchformfactor,7-mm(0.28-inch)heightharddiskdrive

•2.5-inchformfactor,9.5-mm(0.37-inch)heightharddiskdrive

•2.5-inchformfactorsolid-statedrive(availableonsomemodels)

•M.2solid-statedrive(availableonsomemodels)

Display

•Brightnesscontrol

•ColordisplaywithThinFilmTransistor(TFT)technology

•Displaysize:396.2mm(15.6inches)

•Displayresolution:1366x768pixelsor1920x1080pixels

•Multi-touchtechnology(availableonsomemodels)

•NVIDIA®Optimusgraphicsordiscretegraphics(availableonsomemodels)

•AMD®PowerXpress™graphicsordiscretegraphic(availableonsomemodels)

Keyboard

•Six-rowkeyboard

•Functionkeys

•Numerickeypad

•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)

Connectorsandslots

•acpowerconnector

•Audioconnector

•Ethernetconnector

•HDMIconnector

•Media-cardslot

•OneAlwaysOnUSBconnector(USB2.0)

•Opticaldrive(availableonsomemodels)

•TwoUSB3.0connectors

•VGAconnector

Chapter1.Productoverview9

Securityfeatures

•Fingerprintreader(availableonsomemodels)

•Security-lockslot

•TrustedPlatformModule(TPM)(availableonsomemodels)

Wirelessfeatures

•Bluetooth

•WirelessLAN

Others

•Microphones

•Camera

Computerspeciﬁcations

Size

•Width:379mm(14.9inches)

•Depth:261mm(10.3inches)

•Height:

–23.9mm(0.94inches)formodelswithanaluminumlid,or25.4mm(1inches)formodelswitha

plasticlid

Maximumheatoutput(dependingonthemodel)

•45W(154Btu/hr)maximumor65W(222Btu/hr)maximum(dependingonthemodel)

Powersource(acpoweradapter)

•Sine-waveinputat50Hzto60Hz

•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz

Operatingenvironment

Maximumaltitude(withoutpressurization)

•3048m(10000ft)

Temperature

•Ataltitudesupto2438m(8000ft)

–Operating:5°Cto35°C(41°Fto95°F)

–Storage:5°Cto43°C(41°Fto109°F)

•Ataltitudesabove2438m(8000ft)

–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)

Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).

Relativehumidity

•Operating:8%to95%atwet-bulbtemperature23°C(73°F)

10ThinkPadE570,E570c,andE575UserGuide

•Storage:5%to95%atwet-bulbtemperature27°C(81°F)

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Attention:

•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway

fromthecomputer.Thestrongmagneticﬁeldsgeneratedbytheseappliancescandamagethemonitor

anddataontheinternalstoragedrive.

•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled

onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.

AccessingLenovoprograms

ToaccessLenovoprogramsonyourcomputer,dothefollowing:

1.OpentheStartmenuandlocateaprogrambytheprogramname.

2.Ifyoudonotﬁndtheprogramintheprogramlist,searchfortheprograminthesearchbox.

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof

theprogramsmightnotbeavailable.

Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother

computingsolutionsofferedbyLenovo,goto:

http://www.lenovo.com/support

ActiveProtectionSystem™Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside

yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha

conditionincludessystemtilt,excessivevibration,orshock.

Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.

Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe

drivemightalsobemovedtoareaswithoutdata.

Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem

tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.

HotkeyFeaturesIntegrationHotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand

installutilitiesspeciﬁcallyforthespecialkeysandbuttonsonyourcomputer.

Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability

requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial

keysandbuttons.

Chapter1.Productoverview11

LenovoCompanionYourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand

understand.WithLenovoCompanion,theyare.

UseLenovoCompaniontodothefollowing:

•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and

manageupdates.

•Accessyouruserguide,checkwarrantystatus,andviewaccessories

customizedforyourcomputer.

•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon

technologynewswitharticlesandblogsfromtrustedsources.

TheLenovoCompanionprogramisﬁlledwithexclusiveLenovocontenttohelp

youlearnmoreaboutwhatyoucandowithyourLenovocomputer.

LenovoPCExperienceThisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess

tovariousprograms.

Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.

Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,

clickHardwareandSound➙DevicesandPrinters,andthendouble-click

thedevicewithyourcomputername.

LenovoSettingsThisprogramenhancesyourcomputingexperiencebyprovidingthefollowing

features:

•Turningyourcomputerintoaportablehotspot

•Conﬁguringcameraandaudiosettings

•Optimizingyourpowersettings

•Creatingandmanagingmultiplenetworkproﬁles

RecoveryMediaThisprogramenablesyoutorestorethecontentsoftheharddiskdrivetothe

factorydefaultsettings.

12ThinkPadE570,E570c,andE575UserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact

youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand

servicestoregisteredusers.

WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbeneﬁts:

•QuickerservicewhenyoucallLenovoforhelp

•Automaticnotiﬁcationoffreesoftwareandspecialpromotionaloffers

ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson

thescreen.

Frequentlyaskedquestions

ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.

Toensurethebestcomputerperformance,gotothefollowingWebsitetoﬁndinformationsuchasaidsfor

troubleshootingandanswerstofrequentlyaskedquestions:

http://www.lenovo.com/support/faq

CanIgetmyuserguideinanotherlanguage?

Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe

instructionsonthescreen.

Howtoturnoffmycomputer?

OpentheStartmenu,clickPower,andthenclickShutdown.

HowdoIaccessControlPanel?

Right-clicktheStartbutton,andthenclickControlPanel.

HowdoIusebatterypowermoreeffectivelywhenIamonthego?

•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingﬁles,see“Power-saving

modes”onpage24.

•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate

powerplan.See“Managingthebatterypower”onpage24.

•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom

drainingbyremovingthebattery.

HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?

•StudyChapter5“Security”onpage39toﬁndouthowyoucanprotectyourcomputerfromtheftand

unauthorizeduse.

©CopyrightLenovo201613

•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom

yourstoragedrive”onpage43.

HowdoIattachanexternaldisplay?

•Referto“Usinganexternaldisplay”onpage28.

•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal

display.

HowdoIattachorreplaceadevice?

RefertotheappropriatetopicinChapter9“Replacingdevices”onpage77.

Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?

•Followthe“Generaltipsforpreventingproblems”onpage59.

•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems

withLenovoCompanion”onpage59.

•CheckforrecoverysolutionsinChapter8“Recoveryinformation”onpage75.

Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis

electronicuserguidewhennecessary.

•“InstallingtheWindows10operatingsystem”onpage45

•“Computerstopsresponding”onpage60

•“Powerproblems”onpage71

GettinghelpabouttheWindowsoperatingsystem

TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows

operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation

system,opentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana®personal

assistanttosearchforhelp,apps,ﬁles,settings,andsoon.

Usingthespecialkeys

Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.

14ThinkPadE570,E570c,andE575UserGuide

1Numerickeypad

Youcanusethisnumerickeypadtoinputnumbersquickly.

2Windowskey

PresstheWindowskeytoopentheStartmenu.ForinformationaboutusingtheWindowskeywithother

keys,seethehelpinformationsystemoftheWindowsoperatingsystem.

34Fnkeyandfunctionkeys

YoucanconﬁguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeysorThinkPad

F1–F12keystab.

3.Selecttheoptionsofyourpreference.

•+EnableordisabletheFnLockfunction.

WhentheFnLockfunctionisenabled:ToinputF1–F12,pressthefunctionkeydirectly.Toinitiatethe

specialfunctionprintedasanicononeachkey,presstheFnkeyandthecorrespondingfunctionkey.

WhentheFnLockfunctionisdisabled:Toinitiatethespecialfunctionprintedasanicononeachkey,

pressthefunctionkeydirectly.ToinputF1–F12,presstheFnkeyandthecorrespondingfunctionkey.

•Muteorunmutethespeakers.

Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour

computer.Toturnonthesound,pressor.

•Decreasethespeakervolume.

•Increasethespeakervolume.

•Muteorunmutethemicrophones.

Chapter2.Usingyourcomputer15

•Darkenthecomputerdisplay.

•Brightenthecomputerdisplay.

•Manageexternaldisplays.

•Enableordisablethebuilt-inwirelessfeatures.

•OpentheSettingswindow.

•Enableordisablethebuilt-inBluetoothfeatures.

•OpenKeyboardManager.

KeyboardManagerisasubmenuintheLenovoSettingsprogram.Thissubmenucontainsinstructionson

howtoperformthefollowingactions:

–ViewKeyboardMapanddiscoverallhiddenfunctionsonthekeyboard,suchaskeycombinations.

–DeﬁneorchangethefunctionthatyouwanttoenableonF12.

–SwitchbetweentheF1–F12functionandthespecialfunctionprintedasanicononeachkey.

–SwapthefunctionsoftheFnkeyandtheCtrlkey.

•EnablethefunctiondeﬁnedinKeyboardManager.Ifnofunctionisdeﬁned,pressthiskeytoopen

KeyboardManager.

Keycombinations

•+:Launchthecalculator.

•+:Putyourcomputerintosleepmode.

•+:LaunchSnippingTool.

•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkey.

•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKkey.

•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekey.

•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkey.

•Fn+4:Putsyourcomputerintosleepmode.Toreturntonormaloperation,pressanykeyorthepower

button.

UsingtheThinkPadpointingdevice

ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.

ThinkPadpointingdeviceoverview

TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas

pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch

gestures,suchasrotatingandzoominginorout.

TheThinkPadpointingdeviceconsistsofthefollowingdevices:

1TrackPointpointingdevice

16ThinkPadE570,E570c,andE575UserGuide

2Trackpad

Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.

Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage20.

UsingtheTrackPointpointingdevice

TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas

pointing,clicking,andscrolling.

TheTrackPointpointingdeviceconsistsofthefollowingcomponents:

1Pointingstick

2Left-clickbutton(primary-clickbutton)

3Right-clickbutton(secondary-clickbutton)

4Scrollbar

Chapter2.Usingyourcomputer17

TousetheTrackPointpointingdevice,seethefollowinginstructions:

Note:Placeyourhandsinthetypingpositionanduseyourindexﬁngerormiddleﬁngertoapplypressureto

thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.

•Point

Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto

thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly

butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe

amountofpressureyouapplytothepointingstick.

•Left-click

Presstheleft-clickbutton2toselectoropenanitem.

•Right-click

Presstheright-clickbutton3todisplayashortcutmenu.

•Scroll

Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor

horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.

Usingthetrackpad

Theentiretrackpadsurfaceissensitivetoﬁngertouchandmovement.Youcanusethetrackpadtoperform

allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.

18ThinkPadE570,E570c,andE575UserGuide

Thetrackpadcanbedividedintotwozones:

1Left-clickzone(primary-clickzone)

2Right-clickzone(secondary-clickzone)

Tousethetrackpad,seethefollowinginstructions:

•Point

Slideoneﬁngeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.

•Left-click

Presstheleft-clickzone1toselectoropenanitem.

Youalsocantapanywhereonthesurfaceofthetrackpadwithoneﬁngertoperformtheleft-clickaction.

•Right-click

Presstheright-clickzone2todisplayashortcutmenu.

Youalsocantapanywhereonthesurfaceofthetrackpadwithtwoﬁngerstoperformtheright-clickaction.

•Scroll

Puttwoﬁngersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables

youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwoﬁngersslightly

apartfromeachother.

Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch

gestures,see“Usingthetrackpadtouchgestures”onpage19.

Usingthetrackpadtouchgestures

Theentiretrackpadsurfaceissensitivetoﬁngertouchandmovement.Youcanusethetrackpadtoperform

thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto

performvarioustouchgestures.

Chapter2.Usingyourcomputer19

Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and

scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.

Notes:

•Whenusingtwoormoreﬁngers,ensurethatyoupositionyourﬁngersslightlyapart.

•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.

•Somegesturesareonlyavailablewhenyouareusingcertainapps.

•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin

thistopic.

Tap

Tapanywhereonthetrackpad

withoneﬁngertoselectoropen

anitem.

Two-ﬁngertap

Tapanywhereonthetrackpadwith

twoﬁngerstodisplayashortcut

menu.

Two-ﬁngerscroll

Puttwoﬁngersonthetrackpad

andmovethemintheverticalor

horizontaldirection.Thisaction

enablesyoutoscrollthroughthe

document,Website,orapps.

Two-ﬁngerzoomout

Puttwoﬁngersonthetrackpadand

movethemclosertogethertozoom

out.

Two-ﬁngerzoomin

Puttwoﬁngersonthetrackpad

andmovethemfartherapartto

zoomin.

Swipethreeﬁngersup

Putthreeﬁngersonthetrackpad

andmovethemuptoopenthetask

viewtoseeallyouropenwindows.

Swipethreeﬁngersdown

Putthreeﬁngersonthetrackpad

andmovethemdowntoshow

thedesktop.

CustomizingtheThinkPadpointingdevice

YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefﬁciently.For

example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan

disableorenablethetouchgestures.

TocustomizetheThinkPadpointingdevice,dothefollowing:

1.GotoControlPanel.

2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis

displayed.

3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.

Replacingthecaponthepointingstick

Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you

mightconsiderreplacingthecapwithanewone.

Note:Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.

20ThinkPadE570,E570c,andE575UserGuide

Powermanagement

Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance

betweenperformanceandpowermanagement.

Usingtheacpoweradapter

Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac

power,thebatterychargesautomatically.

Yourcomputercomeswithanacpoweradapterandapowercord.

•acpoweradapter:Convertsacpowerfornotebookcomputeruse.

•Powercord:Connectstheacoutletandtheacpoweradapter.

Connectingtheacpoweradapter

Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:

Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.

1.Connectthepowercordtotheacpoweradapter.

2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.

3.Connectthepowercordtoanelectricaloutlet.

Tipsonusingtheacpoweradapter

•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.

•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto

thetransformer.

Usingthebattery

Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour

computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe

power-intensivecomponents,thefasteryouconsumebatterypower.

SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou

totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied

toanelectricaloutlet.

Chapter2.Usingyourcomputer21

Checkingthebatterystatus

Moveyourpointertothebattery-statusiconintheWindowsnotiﬁcationareatocheckthebatterystatus.

Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse

yourcomputerbeforeyoumustchargethebattery.

Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer

betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifﬁculttopredicthow

longabatterychargelasts.Therearetwomainfactors:

•Howmuchenergyisstoredinthebatterywhenyoubegintowork

•Thewayyouuseyourcomputer,forexample:

–Howoftenyouaccessthestoragedrive

–Howbrightyoumakethecomputerdisplay

–Howoftenyouusethewirelessfeature

Chargingthebattery

Whenyouﬁndthattheremainingbatterypowerislow,chargeyourbatteryorreplacethebatterywitha

chargedbattery.

Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout

fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and

whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe

battery-statusiconintheWindowsnotiﬁcationarea.

Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining

powerisgreaterthan95%.

Tipsonchargingthebattery

•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).

•Chargethebatteryinanyofthefollowingconditions:

–Anewbatteryisinstalled.

–Thepercentageofpowerremainingislow.

–Thebatteryhasnotbeenusedforalongtime.

Maximizingthebatterylife

Tomaximizethelifeofthebattery,dothefollowing:

•Usethebatteryuntilthechargeisdepleted.

•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe

battery-statusiconintheWindowsnotiﬁcationarea.

•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.

Handlingthebattery

ThissystemsupportsonlybatteriesspeciallydesignedforthisspeciﬁcsystemandmanufacturedbyLenovo

oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedfor

othersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystem

doesnotcharge.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

22ThinkPadE570,E570c,andE575UserGuide

Ifanunauthorizedbatteryisinstalled,thefollowingmessageisdisplayed:"Thebatteryinstalledisnot

supportedbythissystemandwillnotcharge.PleasereplacethebatterywiththecorrectLenovobattery

forthissystem."

DANGER

Donotattempttodisassembleormodifythebattery.

Attemptingtodosocancauseanexplosion,orliquidleakagefromthebattery.

AbatteryotherthantheonespeciﬁedbyLenovo,oradisassembledormodiﬁedbatteryisnot

coveredbythewarranty.

DANGER

Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery

containsasmallamountofharmfulsubstance.Toavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatteryawayfromﬁre.

•Donotexposeittoexcessiveheat.

•Donotexposeittowaterorrain.

•Donotshort-circuitit.

•Storeitinacooldryplace.

•Keepitawayfromchildren.

Thebatteryisaconsumablesupply.Ifyourbatterybeginstodischargetooquickly,replacethebattery

withanewoneofthetypesrecommendedbyLenovo.Formoreinformationaboutreplacingthebattery,

contactyourCustomerSupportCenter.

DANGER

Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor

mishandlingcancausethebatterytooverheat,whichcancausegassesorﬂameto"vent"fromthe

batteryorcoin-cellbattery.Ifyourbatteryisdamaged,orifyounoticeanydischargefromyour

batteryorthebuildupofforeignmaterialsonthebatteryleads,stopusingthebatteryandobtaina

replacementfromthebatterymanufacturer.

DANGER

Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.

DANGER

Donotputthebatteryintrashthatisdisposedofinlandﬁlls.Whendisposingofthebattery,comply

withlocalordinancesorregulationsandyourcompany'ssafetystandards.

Chapter2.Usingyourcomputer23

DANGER

Thereisadangerofanexplosionifthecoin-cellbatteryisincorrectlyplaced.Thelithiumbattery

containslithiumandcanexplodeifitisnotproperlyhandled,ordisposedof.Replaceonlywitha

batteryofthesametype.Toavoidpossibleinjuryordeath,donot:(1)throworimmerseintowater,

(2)allowittoheattomorethan100°C(212°F),or(3)attempttorepairordisassembleit.Disposeof

itasrequiredbylocalordinancesorregulationsandyourcompany'ssafetystandards.

Managingthebatterypower

Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.

Toadjustpowerplansettings,dothefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall

icons.

2.ClickPowerOptions.

3.Followtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystem.

Power-savingmodes

Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach

modeandgivestipsontheeffectiveuseofbatterypower.

•Sleepmode

Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare

turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.

Toputyourcomputerintosleepmode,opentheStartmenu,clickPower,andthenclickSleep.

•Hibernationmode

Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingﬁlesorexitingany

programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and

ﬁlesaresavedtothestoragedrive,andthenthecomputerturnsoff.

Toputthecomputerintohibernationmode,deﬁnewhatthepowerbuttondoesﬁrst,andthenpressthe

powerbuttontoputthecomputerintohibernationmode.

Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes

notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto

hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.

Toenablethewake-upfunction,dothefollowing:

1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.

2.ClickAdministrativeT ools.

3.Double-clickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,

typethepasswordorprovideconﬁrmation.

4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The

scheduledtasksaredisplayed.

5.Clickascheduledtask,andthenclicktheConditionstab.

6.UnderPower,selectWakethecomputertorunthistask.

•Wirelessoff

24ThinkPadE570,E570c,andE575UserGuide

Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp

conservepower.

CabledEthernetconnections

WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheEthernetconnector

onyourcomputer.

TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris

connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.

DANGER

YourcomputerhasanEthernetconnector.T oavoidtheriskofelectricalshock,donotconnect

thetelephonecabletotheEthernetconnector.

Usingthewireless-LANconnection

Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofﬁcebuildingora

house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.

Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand

monitortheconnectionstatus.

Toestablishawireless-LANconnection,dothefollowing:

1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage14.

2.Clickthewireless-network-connection-statusiconintheWindowsnotiﬁcationarea.Alistofavailable

wirelessnetworksisdisplayed.

3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.

Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation

changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore

information,seetheWindowshelpinformationsystem.

Tipsonusingthewireless-LANfeature

Toachievethebestconnection,usethefollowingguidelines:

•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess

pointandthecomputer.

•Openyourcomputercovertoanangleofslightlymorethan90degrees.

Checkingthewireless-LANconnectionstatus

Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin

theWindowsnotiﬁcationarea.Themorebarsencompassed,thebetterthesignalis.

Wirelessconnections

Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.

Chapter2.Usingyourcomputer25

UsingtheBluetoothconnection

Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly

usedinthefollowingscenarios:

•Connectingperipheraldevicestoacomputer

•Transferringdatabetweenhand-helddevicesandapersonalcomputer

•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones

Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough

theBluetoothfeature,dothefollowing:

Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer

simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance

ofthewirelessfeaturecanbedegraded.

1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.TheBluetooth

featureisenabled.

2.Right-clickthedatathatyouwanttosend.

3.SelectSendT o➙BluetoothDevices.

4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe

Bluetoothdevice.

UsingtheAirplanemode

TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all

wirelessfeaturesaredisabled.

ToenableordisabletheAirplanemode,dothefollowing:

1.OpentheStartmenu.

2.ClickSettings➙Network&Internet➙Airplanemode.

3.SlidethecontrolforAirplanemodetoturnitonoroff.

UsingtheNVIDIAOptimusGraphicsfeature

SomeThinkPadnotebookcomputerssupportNVIDIAOptimusGraphics.

Therunningprogramandpowerplansettingsthatyouuseonyourcomputerhavespeciﬁcgraphicsquality

demand.Toachievethebestbalancebetweenthecomputerperformanceandalongbatterylife,theNVIDIA

OptimusGraphicsfeatureautomaticallyswitchesbetweenHighPerformanceGraphicsandEnergySaving

Graphics.Youdonothavetorestartyourcomputer,closeprograms,orintervenemanually.

Usingaudiofeatures

Yourcomputerisequippedwiththefollowingitems:

•Audioconnector,3.5mm(0.14inches)indiameter

•Microphones

•Speakers

26ThinkPadE570,E570c,andE575UserGuide

Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such

asthefollowing:

•CompliantwithHighDeﬁnitionAudio

•PlaybackofMIDIandMP3ﬁles

•RecordingandplaybackofPCMandWAVﬁles

•Recordingfromvarioussoundsources,suchasaheadsetattached

Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe

connectorsonyourcomputerorthedockingstation.

•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions

•Conventionalheadphone:Headphonefunction

Note:Theconventionalmicrophoneisnotsupported.

Usingthecamera

Tostartthecameraandconﬁgurethecamerasettings,opentheStartmenuandclickCamera.

Whenthecameraisstarted,theindicatoristurnedoningreen,indicatingthatthecameraisinuse.

Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,

videocapturing,andvideoconferencing.Tousethecamerawithotherprograms,openoneoftheprograms

andstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamerastarts

automaticallyandthegreencamerastatusindicatorturnson.Formoreinformationaboutusingthecamera

withaprogram,seethehelpinformationsystemoftheprogram.

Conﬁguringcamerasettings

Youcanconﬁgurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.

Toconﬁgurethecamerasettings,dooneofthefollowing:

•OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionsonthe

screentoconﬁgurethecamerasettingsasdesired.

•OpentheStartmenuandthenclickLenovoSettings➙Camera.Followtheinstructionsonthescreento

conﬁgurethecamerasettings.

Usingtheopticaldrive

Note:Fortheopticaldrive,yourcomputeronlysupportstheMulti-Burnerdrive.

Multi-Burnerdrive

Supporteddisctypes:

•Read:DVD-ROM,DVD-R,DVD-RAM,DVD-RW,andalltypesofCDs

•Record:DVD-R,DVD-RW,typeIIDVD-RAM,CD-RWstandardandhigh-speed,andCD-R

Usingamediacard

Yourcomputerhasonemedia-cardslot.

Themedia-cardslotsupportsthefollowingtypesofcards:

Chapter2.Usingyourcomputer27

Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature

fortheSDcard.

•MultiMediaCard(MMC)

•SecureDigital(SD)card

•SecureDigitaleXtended-Capacity(SDXC)card

•SecureDigitalHigh-Capacity(SDHC)card

Attention:Whiletransferringdatatoorfromamediacard,suchasanSDcard,donotputyourcomputerinto

sleeporhibernationmodebeforethedatatransferiscompleted.Otherwise,yourdatacouldgetdamaged.

Installingamediacard

Toinstallamediacard,dothefollowing:

1.Locatetheappropriatetypeofslotforyourcard.See“Computercontrols,connectors,andindicators”

onpage1.

2.Ensurethatthemetalcontactsarefacingdownandtowardthecardslot.

3.Pressthecardﬁrmlyintothecardslot.

Iftheplug-and-playfeatureisnotenabled,dothefollowing:

1.GotoControlPanel.

2.ViewControlPanelbyCategory.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.

5.Followtheinstructionsonthescreen.

Removingamediacard

Attention:

•Stopalltheactivitiesinvolvingthecardbeforeremovingit.Otherwise,dataonthecardmightget

damagedorlost.

•Donotremoveacardwhilethecomputerisinsleeporhibernationmode.Otherwise,thesystemmight

notrespondwhenyoutrytoresumeoperation.

Toremoveamediacard,dothefollowing:

1.ClickthetriangulariconintheWindowsnotiﬁcationareatoshowhiddenicons.

2.Right-clicktheSafelyRemoveHardwareandEjectMediaicon.

3.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.

4.Pressthecardtoejectitfromyourcomputer.

5.Removethecardandstoreitsafelyforfutureuse.

Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows

operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitﬁrst,

andtheninsertitagain.

Usinganexternaldisplay

Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and

changedisplaysettings.

28ThinkPadE570,E570c,andE575UserGuide

Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour

workspace.

Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.

•Upto1920x1200pixels@60Hz,withanexternaldisplayconnectedtotheVGAconnector

•Upto4096x2160pixels@24Hz,withanexternaldisplayconnectedtotheHDMIconnector

Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.

Connectinganexternaldisplay

Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo

connectorsuchastheHDMIconnectorandminiDisplayPort®connectorbyacable.Thewirelessdisplay

canbeaddedthroughtheMiracast®function.

•Connectingawireddisplay

Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.

1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe

HDMIconnectororminiDisplayPortconnector.

2.Connecttheexternaldisplaytoanelectricaloutlet.

3.Turnontheexternaldisplay.

Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen

resolution/Displaysettings➙Detect.

•Connectingawirelessdisplay

Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe

Miracastfeature.

Dooneofthefollowing:

–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.

–ClicktheactioncentericonintheWindowsnotiﬁcationarea.ClickConnect.Selectthewireless

displayandfollowtheinstructionsonthescreen.

Formoreinformation,seetheWindowshelpinformationsystem.

Choosingadisplaymode

Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose

howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay

modeyouprefer.

Therearefourdisplaymodes:

•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.

Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or

Disconnectprojector.

•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.

•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand

moveitemsbetweenthetwodisplays.

•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.

Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.

Chapter2.Usingyourcomputer29

IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows

thevideooutput.

Changingdisplaysettings

Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you

candeﬁnewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange

theresolutionandorientation.

Tochangedisplaysettings,dothefollowing:

1.Right-clickonthedesktopandselectDisplaysettings.

2.Selectthedisplaythatyouwanttoconﬁgure.

3.Changedisplaysettingsasyouwant.

Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen

canbeshownontheexternaldisplay.

Travelingwithyourcomputer

Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.

Usethefollowingtraveltipstotravelmoreconﬁdentlyandefﬁcientlywithyourcomputer.

•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep

youreyesonthecomputeratalltimestopreventtheft.

•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.

•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.

Traveltipsonairplanes

Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:

•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget

caughtwhenthepersoninfrontofyouleansback.

•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.

•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe

airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson

theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.

TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless

featuresaredisabled.

ToenabletheAirplanemode,dothefollowing:

1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.

2.SlidetheAirplanemodecontroltoturniton.

Travelaccessories

Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter

forthecountryorregiontowhichyouaretraveling.

Topurchasetravelaccessories,goto:

http://www.lenovo.com/accessories

30ThinkPadE570,E570c,andE575UserGuide

Chapter3.Enhancingyourcomputer

Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.

FindingThinkPadoptions

Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories

andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port

replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.

ToshopatLenovo,goto:

http://www.lenovo.com/essentials

©CopyrightLenovo201631

32ThinkPadE570,E570c,andE575UserGuide

Chapter4.Accessibility,ergonomic,andmaintenance

information

Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.

Accessibilityinformation

Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater

accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget

themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation

fromthefollowingWebsite:

https://www.lenovo.com/accessibility

Keyboardshortcuts

Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.

Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.

KeyboardshortcutFunction

Windowslogokey+UOpenEaseofAccessCenter

RightShiftforeightsecondsTurnonorturnoffFilterKeys

ShiftﬁvetimesTurnonorturnoffStickyKeys

NumLockforﬁvesecondsTurnonorturnoffToggleKeys

LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys

LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast

Formoreinformation,gotohttp://windows.microsoft.com/,andthensearchusinganyofthefollowing

keywords:keyboardshortcuts,keycombinations,shortcutkeys.

EaseofAccessCenter

EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconﬁgureyourcomputersto

suittheirphysicalandcognitiveneeds.

ToaccessEaseofAccessCenter,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.

2.ClickEaseofAccess➙EaseofAccessCenter.

3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.

EaseofAccessCentermainlyincludesthefollowingtools:

•Magniﬁer

Magniﬁerisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee

theitemsbetter.

•Narrator

Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas

errormessages.

©CopyrightLenovo201633

•On-ScreenKeyboard

Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice

insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual

keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or

youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.

•HighContrast

HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa

result,thoseitemsaremoredistinctandeasiertoidentify.

•Personalizedkeyboard

Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard

tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.

•Personalizedmouse

Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer

appearanceandmakeyourmouseeasiertomanagewindows.

SpeechRecognition

SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.

Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto

documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith

onlyyourvoice.

TouseSpeechRecognition,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickEaseofAccess➙SpeechRecognition.

3.Followtheinstructionsonthescreen.

Screen-readertechnologies

Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious

onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:

•UsingPDFswithscreenreaders:

https://www.adobe.com/accessibility.html?promoid=DJGVE

•UsingtheJAWSscreenreader:

http://www.freedomscientiﬁc.com/jaws-hq.asp

•UsingtheNVDAscreenreader:

https://www.nvaccess.org/

Screenresolution

Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour

computer.

Toadjustthescreenresolution,dothefollowing:

1.Right-clickanemptyareaofthedesktopandselectScreenresolution.

2.Followtheinstructionsonthescreen.

Note:Settingaresolutiontoolowmightpreventsomeitemsfromﬁttingonthescreen.

34ThinkPadE570,E570c,andE575UserGuide

Customizableitemsize

Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.

•Tochangetheitemsizetemporarily,usetheMagniﬁertoolinEaseofAccessCenter.

•Tochangetheitemsizepermanently,dothefollowing:

–Changethesizeofalltheitemsonyourscreen.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickAppearanceandPersonalization➙Display.

3.Changetheitemsizebyfollowingtheinstructionsonthescreen.

4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.

–ChangethesizeoftheitemsonaWebpage.

PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to

reducethetextsize.

–Changethesizeoftheitemsonthedesktoporawindow.

Note:Thisfunctionmightnotworkonsomewindows.

Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.

Industry-standardconnectors

Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.

Documentationinaccessibleformats

Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFﬁlesor

HyperTextMarkupLanguage(HTML)ﬁles.Lenovoelectronicdocumentationisdevelopedtoensure

thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe

documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe

imagewhentheyuseascreenreader.

Ergonomicinformation

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.

Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork

thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen

usingyourcomputer.

Workinginthevirtualofﬁcemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto

thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou

improveyourperformanceandachievegreatercomfort.

Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow

manyofthesetips.Developgoodhabits,andtheywillserveyouwell.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation35

Generalposture:Makeminormodiﬁcationsinyourworkingposturetodetertheonsetofdiscomfort

causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp

topreventminordiscomfortassociatedwithyourworkingposture.

Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto

30inches).Avoidglareorreﬂectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep

thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe

brightnesscontrolkeystoadjustdisplaybrightness.

Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.

Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto

bestsuityourcomfortposture.

Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide

weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)

position.Typewithasofttouchwithoutpoundingthekeys.

Legposition:Keepyourthighsparalleltotheﬂoorandyourfeetﬂatontheﬂoororonafootrest.

Whatifyouaretraveling?

Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer

whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas

possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels

ofcomfortandperformance.Ifyourworkareaisnotinanofﬁcesetting,ensuretotakespecialnoteof

employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp

youmodifyandexpandyourcomputertobestsuityourneeds.Youcanﬁndsomeoftheseoptionsat

http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat

providetheadjustabilityandfeaturesthatyouwant.

Questionsaboutvision?

ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.

Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto

see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions

oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer

informationtohelpyoukeepyourcomputerintopworkingorder.

Basicmaintenancetips

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic

bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers

(morethan13cmor5inches).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.

Donotopenthedisplaybeyond135degrees.Otherwise,thecomputerhingemightgetdamaged.

36ThinkPadE570,E570c,andE575UserGuide

•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak

theadapterplug.

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect

cordsandcables.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby

thedisplay.

•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce

negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free

operation.

Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid

applyingliquidsdirectlytothecover.

Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.

Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid

sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan

useacamerablowerwithabrushorusecoolairfromahairdryer.

Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe

performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea

scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe

stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly

toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.

Chapter4.Accessibility,ergonomic,andmaintenanceinformation37

38ThinkPadE570,E570c,andE575UserGuide

Chapter5.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.

Usingpasswords

Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a

promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.

Youcannotusethecomputerunlessyoutypethecorrectpassword.

Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks

automaticallywhenthecomputerresumesfromsleepmode.

Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes

fromsleepmode.

Passwordsintroduction

Power-onpassword

Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.

Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe

computer.Youmustenterthecorrectpasswordtostartusingthecomputer.

Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave

setasupervisorpassword,noonecanchangetheconﬁgurationofthecomputerwithoutthepassword.It

providesthefollowingsecurityfeatures:

•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad

Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.

•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat

computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.

•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers

tomakeadministrationeasier.

Harddiskpasswords

Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When

aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe

harddiskdrive.

Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:

•Userharddiskpassword

Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust

entertheuserharddiskpasswordtoaccessﬁlesandapplicationsonthestoragedrive.

•Masterharddiskpassword

©CopyrightLenovo201639

Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword

issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein

asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword

foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe

administratorstillcangetaccessbyusingthemasterpassword.

Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.

Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,

pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon

,pressF1again.

Tipsonusingtheharddiskpasswords:

•Youcansettheminimumlengthofaharddiskpassword.

•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha

computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe

storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven

characters,youcannotaccessthedrive.

•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser

andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage

drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage

drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide

self-encryptioncapabilitiestosecureyourdata.

•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and

theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.

•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe

Windows10operatingsystem,theharddiskpasswordisnotavailable.

Setting,changing,orremovingapassword

Beforeyoustart,printtheseinstructions.

Toset,change,orremoveapassword,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙Passwordbyusingthedirectionalkeys.

3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx

Password.

4.Followtheinstructionsonthescreentoset,change,orremoveapassword.

Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,

youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword

canceled.

Harddisksecurity

Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:

40ThinkPadE570,E570c,andE575UserGuide

•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis

recommended.

•TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliablesecurity,

usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)management

feature.See“Settingthesecuritychip”onpage41.

•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour

computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows

BitLocker®DriveEncryption.

•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,

see“Deletingdatafromyourstoragedrive”onpage43.

UsingWindowsBitLockerDriveEncryption

Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas

WindowsBitLockerDriveEncryption.

WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions

oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour

computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemﬁles,including

theswapandhibernationﬁles.

BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent

integrity.AcompatibleTPMisdeﬁnedasaV1.2TPM.

TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand

Security➙BitLockerDriveEncryption.

Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft

WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.

DiskEncryptionharddiskdriveandEncryptionsolid-statedrive

SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid

drive.Thisencryptiontechnologyhelpstoprotectyourcomputeragainstsecurityattacksonmedia,NAND

ﬂash,ordevicecontrollersbyuseofahardwareencryptionchip.Fortheefﬁcientuseoftheencryption

feature,setaharddiskpasswordfortheinternalstoragedrive.

Settingthesecuritychip

Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconﬁdentialinformation

electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip

(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:

•Protectyourdataandsystem

•Strengthenaccesscontrols

•Securecommunications

Beforeyoustart,printtheseinstructions.

TosetanitemontheSecurityChipsubmenu,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.

3.PressEnter.TheSecurityChipsubmenuopens.

Chapter5.Security41

4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.

5.Setotheritemsthatyouwanttoset.

6.PressF10.ASetupConﬁrmationwindowisdisplayed.SelectYestosavetheconﬁgurationchanges

andexit.

Notes:

•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe

settingsforthesecuritychip.

•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe

securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.

Usingtheﬁngerprintreader

Dependingonthemodel,yourcomputermighthaveaﬁngerprintreader.Fingerprintauthenticationcan

replaceyourWindowspassword.Inthisway,youcanlogintoyourcomputersimplyandsecurely.To

enableﬁngerprintauthentication,enrollyourﬁngerprintsﬁrst.

Youcansettheﬁngerprintreaderintheﬁngerprintprogramifavailable.Youalsocanchangethefollowing

settingsintheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Using

theThinkPadSetupprogram”onpage47.

Enrollingyourﬁngerprints

Toenableﬁngerprintauthentication,enrollyourﬁngerprintsﬁrst.Itisrecommendedthatyouenrollmore

thanoneﬁngerprintincaseofanyinjuriestoyourﬁngers.

Toenrollyourﬁngerprints,dothefollowing:

1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.

2.Followtheinstructionsonthescreentoﬁnishtheenrollment.

Swipingyourﬁngerovertheﬁngerprintreader

Toswipeyourﬁngeroverthereader,placethetopjointofyourﬁngeronthesensor.Thenapplylight

pressureandswipeyourﬁngertowardyouacrossthereaderinonesmoothmotion.Donotliftyourﬁnger

whenyouareswipingit.

Maintainingtheﬁngerprintreader

Thefollowingactionscoulddamagetheﬁngerprintreaderorcauseitnottoworkproperly:

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyourﬁngernailoranythinghard.

•Usingortouchingthereaderwithadirtyﬁnger.

42ThinkPadE570,E570c,andE575UserGuide

Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free

cloth:

•Thesurfaceofthereaderisdirtyorstained.

•Thesurfaceofthereaderiswet.

•Thereaderoftenfailstoenrollorauthenticateyourﬁngerprint.

Ifyourﬁngerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:

•Yourﬁngeriswrinkled.

•Yourﬁngerisrough,dry,orinjured.

•Yourﬁngerisstainedwithdirt,mud,oroil.

•Thesurfaceofyourﬁngerisdifferentfromwhenyouenrolledyourﬁngerprint.

•Yourﬁngeriswet.

•Aﬁngerisusedthathasnotbeenenrolled.

Toimprovethesituation,trythefollowing:

•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromtheﬁngers.

•Enrollanduseadifferentﬁngerforauthentication.

Deletingdatafromyourstoragedrive

Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone

elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate

thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,

orhandoveryourcomputer.

Youcanusethefollowingmethodstodeletedatafromthestoragedrive:

•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.

•Formatyourstoragedrive,usingthesoftwaretoinitializeit.

•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault

settings.

Theseoperations,however,onlychangetheﬁlelocationofthedata;theydonotdeletethedataitself.The

dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof

specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical

dataonstoragedrivesforunexpectedpurposes.

Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou

disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk

drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.

Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat

purpose.Theprocessmighttakeseveralhours.

Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe

CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdrive,Lenovo

providestheSecureDataDisposal™tool.Gotohttp://www.lenovo.com/supporttodownloadthetool.

SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave

suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe

cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;

Chapter5.Security43

however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility

forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.

Usingﬁrewalls

Ifyoursystemispreinstalledwithaﬁrewallprogram,itprotectsagainstcomputerInternetsecuritythreats,

unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.

Formoreinformationabouthowtousetheﬁrewallprogram,seethehelpsystemthatcomeswiththe

program.

Protectingdataagainstviruses

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After

30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.

44ThinkPadE570,E570c,andE575UserGuide

Chapter6.Advancedconﬁguration

Thischapterprovidesinformationtohelpyoufurtherconﬁgurethecomputer:

InstallingtheWindows10operatingsystem

Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructions

onhowtoinstallaWindows10operatingsystem.

Beforeyoustart,printtheseinstructions.

Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage

drive,includingthedatathatwerestoredinahiddenfolder.

ToinstalltheWindows10operatingsystem,dothefollowing:

1.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.

2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage47.

3.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.

4.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.

ThenpressEsc.

5.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings

andexittheThinkPadSetupprogram.

6.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing

devicedrivers”onpage46.

7.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe

securitypatches.

8.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,

see“Lenovoprograms”onpage11.

Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe

ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.

WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion

codes:

CountryorregionCodeCountryorregionCode

ChinaSCNetherlandsNL

DenmarkDKNorwayNO

FinlandFISpainSP

FranceFRSwedenSV

GermanyGRTaiwanandHongKongTC

ItalyITUnitedStatesUS

JapanJP

©CopyrightLenovo201645

Installingdevicedrivers

Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor

“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspeciﬁc

driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof

hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand

understandhowtouseit.

Note:Becausedriversareprograms,likeanyotherﬁleonyourcomputer,theyaresusceptibletocorruption

andmightnotperformproperlyifcorruptionoccurs.

Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor

acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.

Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.

GettingthelatestdriversfromtheWebsite

YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe

following:

1.Gotohttp://www.lenovo.com/support.

2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand

installnecessarysoftware.

GettingthelatestdriversusingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages

arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages

cancontainapplications,devicedrivers,UEFIBIOSﬂashes,orsoftwareupdates.WhentheSystemUpdate

programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes

thefollowinginformationanddeterminewhatupdatesareavailableforyourcomputer:

•Machinetypeandmodelofyourcomputer

•Installedoperatingsystem

•Languageoftheoperatingsystem

TheSystemUpdateprogramthendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,

recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhich

updatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdate

programautomaticallydownloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis

anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature

toenabletheprogramtosearchforupdatesautomaticallyatspeciﬁedintervals.Youalsocanpredeﬁne

scheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontainsonlythose

updatetypesthatareofinteresttoyou:

•Criticalupdates

•Criticalandrecommendedupdates

•Allupdates

FormoreinformationabouthowtousetheSystemUpdateprogram,seethehelpsystemoftheprogram.

46ThinkPadE570,E570c,andE575UserGuide

UsingtheThinkPadSetupprogram

TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough

conﬁguringtheBIOS.

ConﬁguringThinkPadSetup

TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconﬁguration.

Attention:Thedefaultconﬁgurationsarealreadyoptimizedforyou.Improperchangeoftheconﬁgurations

mightcauseunexpectedresults.

ToconﬁgureThinkPadSetup,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.

Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan

pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe

password,youcannotchangetheconﬁgurationsthatareprotectedbythesupervisorpassword.

2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect

it.Thenthesupportedsubmenuisdisplayed.

3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:

•PressF6tochangetoahighervalue.

•PressF5tochangetoalowervalue.

4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod

mentionedabovetochangeotherconﬁgurations.

5.Whenyoucompletetheconﬁguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin

theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.

YoucanpressF9torestoretothedefaultsettings.

Changingthestartupsequence

Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired

devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.

Attention:

•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or

aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.

•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted

PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer

whenitdetectsthechangeofstartupsequence.

Tochangethestartupsequence,dothefollowing:

1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice

orderlistisdisplayed.

2.Setthestartupsequenceasyoudesired.

3.PressF10tosavethechangesandrestartthesystem.

Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:

1.Turnoffthecomputer.

Chapter6.Advancedconﬁguration47

2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.

3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.

Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating

systemcannotbefound.

UpdatingtheUEFIBIOS

TheUEFIBIOSistheﬁrstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS

initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.

Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate

theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaﬂashupdatediscoraﬂash

updateprogramrunningintheWindowsenvironment.

Therequirementsforﬂashupdateareasfollows:

•ThecomputermustbestartedoverLAN.

•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).

•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.

ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.

BIOSmenu

ThistopicintroducesthefollowingBIOSmenusofyourcomputer:

•Mainmenu

•Conﬁgmenu

•Date/Timemenu

•Securitymenu

•Startupmenu

•Restartmenu

Note:TheBIOSmenumightchangewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.

Mainmenu

WhenyouentertheThinkPadSetupprogram,youﬁrstseetheMainmenuasfollows:

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•UEFIBIOSVersion

•UEFIBIOSDate(Year-Month-Day)

•EmbeddedControllerVersion

•MEFirmwareVersion(availableonmodelswithanIntelCPU)

•MachineTypeModel

•System-unitserialnumber

•Systemboardserialnumber

•AssetTag

•CPUType

48ThinkPadE570,E570c,andE575UserGuide

•CPUSpeed

•Installedmemory

•UUID

•MACAddress(InternalLAN)

•Preinstalledoperatingsystemlicense

•UEFISecureBoot

•OA3ID

•OA2

Conﬁgmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

Network

•WakeOnLAN

Values:Disabled,AConly,ACandBattery

Description:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing

theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac

poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany

powersources.

Notes:

–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.

–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.

•EthernetLANOptionROM

Values:Disabled,Enabled

Description:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This

menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyﬁrst.

•UEFIIPv4NetworkStack

Values:Disabled,Enabled

Description:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.This

menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIﬁrst.

•UEFIIPv6NetworkStack

Values:Disabled,Enabled

Description:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.This

menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIﬁrst.

•UEFIPXEBootPriority

Values:IPv6First,IPv4First

Description:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly

bootmodeorBothbootmodewithUEFIﬁrst,whenIPv6andIPv4stacksarebothenabled.

USB

•USBUEFIBIOSSupport

Values:Disabled,Enabled

Description:EnableordisablethebootsupportforUSBstoragedevices.

Chapter6.Advancedconﬁguration49

•AlwaysOnUSB

Values:Disabled,Enabled

Description:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe

computeristurnedoff,insleepmode,orinhibernationmode.

•Chargeinbatterymode

Values:Disabled,Enabled

Description:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe

computeristurnedoff,insleepmode,orinhibernationmode.

Keyboard/Mouse

•FnandCtrlKeyswap

Values:Disabled,Enabled

Description:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.

•FnStickykey

Values:Disabled,Enabled

Description:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit

inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing

thefunctionkeysimultaneouslywiththeFnkey.

•F1–F12asprimaryfunction

Values:Disabled,Enabled

Description:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect

Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach

key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.

Display

•BootDisplayDevice

Values:ThinkPadLCD,Analog(VGA),HDMI

Description:Selectthedisplaydevicethatyouwanttoactivateatboottime.

–HDMIcorrespondstotheHDMIconnectoronyourcomputer.Thisoptionisignoredwhenyour

computerisconnectedtoasupporteddock.

–Analog(VGA)correspondstotheVGAconnectoronyourcomputer.

•TotalGraphicsMemory

Values:256MB,512MB

Description:AllocatethetotalmemorywhichIntelinternalgraphicsshares.

Notes:

–Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperatingsystem.

–Thissub-menuisavailableonmodelswithanIntelCPU.

•BootTimeExtension

Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds,

Description:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed

moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.

Note:Thissub-menuisavailableonmodelswithanIntelCPU.

•HybridGraphics

50ThinkPadE570,E570c,andE575UserGuide

Values:IntegratedGraphics,SwitchableGraphics

Description:SwitchableGraphicsmodewillpowerandactivatethediscretegraphicschip.Integrated

graphicsmodeconsumeslessbatterypower.

Note:Thissub-menuisavailableonmodelswithanAMDCPU.

Power

•IntelSpeedStep®technology

Values:Disabled,Enabled

Description:SelectthemodeofIntelSpeedSteptechnologyatruntime.

–ModeforAC

Values:MaximumPerformance,BatteryOptimized

Description:MaximumPerformance:Alwayshighestspeed

–ModeforBattery

Values:MaximumPerformance,BatteryOptimized

Description:BatteryOptimized:Alwayslowestspeed

Note:Thissub-menuisavailableonmodelswithanIntelCPU.

•CPUPowerManagement

Values:Disabled,Enabled

Description:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclockautomatically

whentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.

•DisableBuilt-inBattery

Values:Yes,No

Description:Temporarydisablebatteryforservicingthesystem.Afterselectingthisitem,thesystemwill

beautomaticallypoweredoff,thenreadytobeserviced.Note:thebatterywillbeautomaticallyenabled

whentheACadapterisreconnected.

BeepandAlarm

•PasswordBeep

Values:Disabled,Enabled

Description:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or

supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.

•KeyboardBeep

Values:Enabled,Disabled

Description:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.

CPU

•CoreMulti-Processing

Values:Enabled,Disabled

Description:SelectEnabletoallowadditionalexecutioncoreunitswithinamicroprocessor.Select

Disabletoallowonlyoneexecutioncoreunitwithinamicroprocessor.

•Intel(R)Hyper-ThreadingTechnology

Values:Disabled,Enabled

Chapter6.Advancedconﬁguration51

Description:Enable:Thisselectionenablesadditionalmicroprocessorthreads.Thesethreadsappearas

additionalprocessorsbutsharesomeresourceswiththeotherthreadswithinamicroprocessor.Disable:

Thisselectionenablesonlyonethreadwithineachexecutioncoreunit.

Note:Thesesub-menusareavailableonmodelswithanIntelCPU.

Date/Timemenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•SystemDate

Descriptions:Setorchangethedateofthesystem.

•SystemTime

Descriptions:Setorchangethetimeofthesystem.

Securitymenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

Password

•SupervisorPassword

Values:Disabled,Enabled

Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup

sequence,networkrelatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords

introduction”onpage39.

•LockUEFIBIOSSettings

Values:Disabled,Enabled

Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad

Setup.Tousethisfunction,asupervisorpasswordisrequired.

•PasswordatUnattendedBoot

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned

onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser

authenticationontheoperatingsystem.

•PasswordatRestart

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe

computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.

•PasswordatBootDeviceList

Values:Disabled,Enabled

Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe

BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.

•PasswordCountExceededError

Values:Disabled,Enabled

Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong

supervisorpasswordmorethanthreetimes.

•SetMinimumLength

52ThinkPadE570,E570c,andE575UserGuide

Values:Disabled,xcharacters(4≤x≤12)

Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor

passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.

•Power-OnPassword

Values:Disabled,Enabled

Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore

information,see“Passwordsintroduction”onpage39.

•HardDiskxPassword

Values:Disabled,Enabled

Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal

storagedrive.Formoreinformation,see“Passwordsintroduction”onpage39.

SecurityChip

•SecurityChipType

Value(fordiscreteTPMchip):TPM2.0

Value(fornondiscreteTPMchip):IntelPTT(formodelswithIntelCPU),AMDfTPM(formodelswith

AMDCPU)

•SecurityChip

Values:Enabled,Disabled

Descriptions:Enableordisablethesecuritychip.

•ClearSecurityChip

Descriptions:Usethisoptiontocleartheencryptionkey.

•PhysicalPresenceforClear

Values:Disabled,Enabled

Descriptions:Ifthisoptionisenabled,aconﬁrmationmessageisdisplayedwhenyouclearthesecurity

chip.

UEFIBIOSUpdateOption

•FlashBIOSUpdatingbyEnd-Users

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,

onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.

•SecureRollBackPrevention

Values:Disabled,Enabled

Descriptions:Whenthisoptionisdisabled,youcanﬂashtheUEFIBIOStoearlierversion.

Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset

asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.

MemoryProtection

•ExecutionPrevention

Values:Disabled,Enabled

Descriptions:Somecomputervirusesandwormscausememorybufferstooverﬂow.Byenablingthis

option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis

enabledbutyouﬁndthataprogramdoesnotrunproperly,disablethisoptionﬁrstandthenresetthe

settings.

Chapter6.Advancedconﬁguration53

Virtualization

•IntelVirtualizationTechnology

Values:Disabled,Enabled

Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware

capabilitiesprovidedbyIntelVirtualizationTechnology.

Note:Thissub-menuisavailableonmodelswithanIntelCPU.

•IntelVT-dFeature

Values:Disabled,Enabled

Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM

canutilizetheplatforminfrastructureforI/Ovirtualization.

Note:Thissub-menuisavailableonmodelswithanIntelCPU.

•AMD-V(TM)Technology

Values:Disabled,Enabled

Descriptions:IfyouselectEnabled,aVMMcanutilizetheadditionalhardwarecapabilitiesprovidedby

AMDVirtualizationtechnology.

Note:Thissub-menuisavailableonmodelswithanAMDCPU.

I/OPortAccess

Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:

•EthernetLAN

•WirelessLAN

•Bluetooth

•USBconnector

•Memorymoduleslot

•Integratedcamera

•Microphone

•Fingerprintreader

InternalDeviceAccess

•InternalStorageTamperDetection

Values:Disabled,Enabled

Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin

sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep

mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.

Anti-Theft

•ComputraceModuleActivation

Values:Disabled,Enabled,PermanentlyDisabled

Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan

optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot

enablethissettingagain.

54ThinkPadE570,E570c,andE575UserGuide

SecureBoot

•SecureBoot

Values:Disabled,Enabled

Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyou

turnonthecomputer.

DisabledisthedefaultvaluewhenOSOptimizedissettoDisabled.Enabledisthedefaultvaluewhen

OSOptimizedissettoEnabled.

Note:ToenableSecureBoot,youneedtosetthestartupsettingasUEFIOnlyandsetCSMSupport

asNo.

•PlatformMode

Values:SetupMode,UserMode

Descriptions:Specifythesystemoperatingmode.

•SecureBootMode

Values:StandardMode,CustomMode

Descriptions:SpecifytheSecureBootmode.

•ResettoSetupMode

Descriptions:ThisoptionisusedtoclearthecurrentplatformkeyandputthesystemintoSetupMode.

YoucaninstallyourownplatformkeyandcustomizetheSecureBootsignaturedatabasesinSetup

Mode.SecureBootmodewillbesettoCustomMode.

•RestoreFactoryKeys

Descriptions:UsethisoptiontorestoreallkeysandcertiﬁcatesinSecureBootdatabasestothefactory

defaults.AnycustomizedSecureBootsettingswillbeerased,andthedefaultPlatformKeywillbe

re-establishedalongwiththeoriginalsignaturedatabasesincludingcertiﬁcatefortheoperatingsystems.

•ClearAllSecureBootKeys

Descriptions:UsethisoptiontoclearallkeysandcertiﬁcatesinSecureBootdatabasesandinstall

yourownkeysandcertiﬁcates.

Intel(R)SGX

•Intel(R)SGXControl

Values:Disabled,Enabled,SoftwareControlled

Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect

SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.

•ChangeOwnerEPOCH

Value:Enter

Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.

Note:Thissub-menuisavailableonmodelswithanIntelCPU.

Startupmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•Boot

Descriptions:Deﬁnethestartupsequence.

•NetworkBoot

Chapter6.Advancedconﬁguration55

Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the

networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement

software.

•UEFI/LegacyBoot

Values:Both,UEFIOnly,LegacyOnly

Descriptions:Deﬁnethesystembootcapability.

–UEFI/LegacyBootPriority

Values:LegacyFirst,UEFIFirst

Descriptions:SelectthebootprioritybetweenUEFIandLegacy.

–CSMSupport(forUEFIOnly)

Values:Yes,No

CompatibilitySupportModule(CSM)isrequiredforstartingthelegacyoperatingsystem.Ifyou

selectUEFIOnly,CSMSupportisselectable.ForBothorLegacyOnlymode,CSMSupportisnot

selectable.

Note:IfyouselectUEFIOnly,thecomputercannotstartfromthebootabledevicesthatdonothave

theUEFI-enabledoperatingsystem.

•BootMode

Values:Quick,Diagnostics

Descriptions:DeﬁnewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage

screen.

•OptionKeyDisplay

Values:Disabled,Enabled

Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe

displayedduringthePOST.

•BootDeviceListF12Option

Values:Disabled,Enabled

Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing

F12whenthecomputerispoweredon.

•BootOrderLock

Values:Disabled,Enabled

Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.

Restartmenu

Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue

mightvary.

•ExitSavingChanges

Descriptions:Savethechangesandrestartthecomputer.

•ExitDiscardingChanges

Descriptions:Discardthechangesandrestartthecomputer.

•LoadSetupDefaults

Descriptions:Restoretothefactorydefaultsettings.

56ThinkPadE570,E570c,andE575UserGuide

Note:EnableOSOptimizedDefaultstomeettheMicrosoft(R)Windows8(R)certiﬁcationrequirement.

Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,

UEFI/LegacyBoot,SecureBoot,andSecureRollBackPrevention.

•DiscardChanges

Descriptions:Discardthechanges.

•SaveChanges

Descriptions:Savethechanges.

Usingsystemmanagement

Thistopicisprimarilyintendedforthenetworkadministrators.

Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet

yourbusinessobjectives.

Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient

computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,

formattingastoragedrive,andinstallingaprogram.

Oncethecomputerisconﬁguredandoperational,youcanmanageitbyusingthesoftwareandthe

manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.

DesktopManagementInterface

TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)

ReferenceSpeciﬁcation,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents

ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices

onthesystemboard.ThisspeciﬁcationdocumentsthestandardsforgettingaccesstothisBIOSinformation.

PrebooteXecutionEnvironment

ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling

thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE

requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.

Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.

WakeonLAN

ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon

LANfeature.

WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and

ﬂashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess

canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,

andtheLANtrafﬁciskepttoaminimum.Itsavestimeandincreasesproductivity.

IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.

AssetIDEEPROM

TheAssetIDEEPROMcontainsinformationaboutthecomputerconﬁgurationandtheserialnumbersof

thekeycomponents.Italsoincludesanumberofblankﬁeldswhereyoucanrecordinformationabout

theendusersinyournetwork.

Chapter6.Advancedconﬁguration57

Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management

featuresintheThinkPadSetupprogram:

•WakeonLAN

•NetworkBootsequence

Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen

youstarttheThinkPadSetupprogram.

EnablingordisablingtheWakeonLANfeature

WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator

canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.

ToenableordisabletheWakeonLANfeature,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectConﬁg➙Network.TheNetworksubmenuisdisplayed.

3.SelectacorrespondingoptionfortheWakeonLANfeature.

4.PressF10tosavethesettingsandexit.

DeﬁningaNetworkBootsequence

WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspeciﬁedontheNetworkBoot

menu,andthenfollowthebootorderlistontheBootmenu.

TodeﬁneaNetworkBootsequence,dothefollowing:

1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.

2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.

3.Selectabootdevicetomakeitasthetopbootpriority.

4.PressF10tosavethesettingsandexit.

YoucanpressF9torestoretothefactorydefaultsettings.

58ThinkPadE570,E570c,andE575UserGuide

Chapter7.Troubleshootingcomputerproblems

Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.

Generaltipsforpreventingproblems

Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:

•Emptyyourrecyclebinonaregularbasis.

•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.

•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor

overlappingversions.

•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.

•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata

daily.Lenovohasmanybackupoptionsavailableforyourcomputer.

•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem

restore,seeChapter8“Recoveryinformation”onpage75.

•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI

BIOSwhenneeded.

•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read

thedevicedriverinformationreleasenotesforcompatibilityorknownissues.

•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues

youhaveexperienced,andhowyouresolvedtheminorissues.

•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,

thefollowingtipsmighthelpalongtheway:

1.Removeallexternaldevicessuchastheprinterandkeyboard.

2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.

3.AccessThinkPadSetupandloadthedefaultsettings.

4.Restartthecomputerandstarttherecoveryoperation.

5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil

promptedtodoso.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou

turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic

totrytosolvetheproblembyyourself.

DiagnosingproblemswithLenovoCompanion

LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:

https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/

Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save

andprintthelogﬁlescreatedbytheprogram.YouneedthelogﬁleswhenyouspeaktoaLenovotechnical

supportrepresentative.

©CopyrightLenovo201659

LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation

collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem

performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage11.

Foradditionalinformation,seethehelpsystemoftheprogram.

Computerstopsresponding

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).

Solution:Dothefollowing:

1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Ifyoucannotturnoffthecomputerby

pressingthepowerbutton,removetheacpoweradapterandtheremovablebattery.Afterthecomputer

isturnedoff,reconnecttheacpoweradapterandreinstalltheremovablebattery,andthenrestartthe

computerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.

2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(removablebatteryand

theacpoweradapter).Plugintheacpoweradapterwhilekeepingtheremovablebatteryoutofthe

computer.Ifthecomputerdoesnotturnbackon,continuewithstep3.

Note:WhenthecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown

proceduretoturnoffthecomputer.Whenthecomputerisoff,reattachtheremovablebatteryand

restartthecomputer.Ifthecomputerdoesnotstartwiththeremovablebatteryreattached,removethe

removablebatteryandagainstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstart

whentheremovablebatteryisattached,calltheCustomerSupportCenterforsupport.

3.Whilethecomputerisoff,removeallsourcesofpower(removablebatteryandtheacpoweradapter).

Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and

soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.

Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure

thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare

uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.

4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original

memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe

originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual

forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.

Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist

willassistyou.

Spillsonthekeyboard

Problem:Ispillsomethingonthecomputer.

Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous

shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:

1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).

2.Carefullyunplugtheacpoweradapterimmediately.

3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removetheremovablebattery.The

morequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreduce

damagefromshortcircuits.

60ThinkPadE570,E570c,andE575UserGuide

Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving

thecomputeronmightmakeyourcomputerunusable.

4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.

Errormessages

•Message:0177:BadSVPdata,stopPOSTtask.

Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard

shouldbereplaced.Havethecomputerserviced.

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.

Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup

tochecksecuritysettings,PressF10andthenpressEntertorestartthesystem.Ifyoustillhavea

problem,havethecomputerserviced.

•Message:0187:EAIAdataaccesserror.

Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.

•Message:0188:InvalidRFIDSerializationInformationArea.

Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,

andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.

•Message:0189:InvalidRFIDconﬁgurationinformationarea.

Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,

andtheUUIDneedstobereinstalled.Havethecomputerserviced.

•Message:0190:Criticallow-batteryerror.

Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe

computerandchargethebattery,orreplacethebatterywithafullychargedone.

•Message:0191:SystemSecurity-Invalidremotechangerequested.

Solution:Thesystemconﬁgurationchangehasfailed.Conﬁrmtheoperationandtryagain.Toclearthe

error,entertheThinkPadSetupprogram.

•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.

Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.

Conﬁrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.

•Message:0251:SystemCMOSchecksumbad.

Solution:ThesystemCMOSmighthavebeencorruptedbyaprogram.Thecomputerusesthedefault

settings.RunThinkPadSetuptoreconﬁgurethesettings.Ifyoustillseethesameerrorcode,have

thecomputerserviced.

•Message:0271:Realtimeclockerror.

Solution:Havethecomputerserviced.

•Message:1802:Unauthorizednetworkcardispluggedin.

Solution:Thenetworkcardisnotsupportedonthiscomputer.Removeit.

•Message:1820:Morethanoneexternalﬁngerprintreadersareattached.

Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.

•Message:2100:DetectionerroronHDD0(MainHDD).

Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive

serviced.

•Message:2101:DetectionerroronHDD1(UltrabayHDD).

Chapter7.Troubleshootingcomputerproblems61

Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive

serviced.

•Message:2102:DetectionerroronHDD2(MiniSATA).

Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.

•Message:2110:ReaderroronHDD0(MainHDD).

Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive

serviced.

•Message:2111:ReaderroronHDD1(UltrabayHDD)

Solution:Theharddiskdriveorhybriddriveisnotworking.Havetheharddiskdriveorhybriddrive

serviced.

•Message:2112:ReaderroronHDD2(MiniSATA)

Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.

•Message:2200:MachineTypeandSerialNumberareinvalid.

Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.

•Message:2201:MachineUUIDisinvalid.

Solution:MachineUUIDisinvalid.Havethecomputerserviced.

•Message:Fanerror

Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.

•Message:Thermalsensingerror

Solution:Thethermalsensorisnotfunctioningcorrectly.Shutdownthecomputerimmediatelyand

havethecomputerserviced.

•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The

systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.PresstheESCkeytocontinue.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame

errormessage,contactLenovoservicetohavethecomputerserviced.

•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe

batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.

Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame

errormessage,contactLenovoservicetohavethecomputerserviced.

Beeperrors

Ifyouexperiencefollowingbeeperrors,shutdownthecomputerimmediatelyandhavethecomputer

serviced.

•Beeps:Oneshortbeep,pause,threeshortbeeps,pause,threemuchshorterbeeps,pause,andone

shortbeep(1-3-3-1beeps)

Problem:Memoryproblem.

•Beeps:Onelongandtwoshortbeeps

Problem:Videoproblem.

•Beeps:Threeshortbeeps,pause,oneshortbeep,pause,oneshortbeep,pause,andthreemuch

shorterbeeps(3-1-1-3beeps)

Problem:PCIresourceproblem.

•Beeps:Fourcyclesoffourshortbeeps

62ThinkPadE570,E570c,andE575UserGuide

Problem:TCG-compliantfunctionality-relatedproblem(mightbetheTPMinitializationfailure).

TCGistheabbreviationforTrustedComputingGroup.

•Beeps:Fiveshortbeeps

Problem:Systemboardproblem.

•Beeps:Fiveshortbeeps,pause,ﬁvemuchshorterbeeps,andpause

Problem:TCG-compliantfunctionality-relatedproblem(mightbetheBIOScodevalidationfailure).

Memorymoduleproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Problem:Mymemorymoduleisnotoperatingproperly.

Solution:Checkthefollowingitems:

1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.

Removealladdedmemorymodulestotestthecomputerwithonlythefactory-installedmemory

modules,andthenreinstallthememorymoduleoneatatimetoensureaproperconnection.

2.Checkforerrormessagesduringstartup.

Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.

3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.

4.Verifythepropermemoryconﬁgurationandcompatibilityincludingthemaximummemorysizeandthe

memoryspeed.

5.Rundiagnosticprograms.See“DiagnosingproblemswithLenovoCompanion”onpage59.

Ethernetproblems

•Problem:Mycomputercannotconnecttothenetwork.

Solution:

Ensurethat:

–Thecableisinstalledcorrectly.

ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand

totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100

m(328ft).Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblem

persists,tryadifferentcable.

–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator

passwordorconﬁrmation,typethepasswordorprovideconﬁrmation.

3.DoubleclickNetworkadapterstoviewallnetworkadapters.Ifaexclamationmark!isdisplayed

nexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermighthave

beendisabled.

4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions

onthescreentoupdatethedriver.

–Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconﬁguredtheadapterforfullduplex,ensurethattheswitchportalsoisconﬁguredforfullduplex.

Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

Chapter7.Troubleshootingcomputerproblems63

–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

•Problem:Theadapterstopsworkingfornoapparentreason.

Solution:Thenetworkdriverﬁlesmightbecorruptormissing.

•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails

orerrorsoccur.

Solution:

–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.

–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeonLANfeatureisnotworking.

Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN

administratorforthenecessarysettings.

•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Solution:

–TryanotherEthernetcable.

–Ensurethatthelinkpartnerissettoauto-negotiate.

–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).

Wireless-LANproblem

Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.

Solution:

Ensurethat:

•TheAirplanemodeisoff.

•Yourwireless-LANdriveristhelatestversion.

•Yourcomputeriswithintherangeofawirelessaccesspoint.

•Thewirelessradioisenabled.

Bluetoothproblem

Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocalspeaker

eventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetproﬁleorAVproﬁle.

Solution:Dothefollowing:

1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

3.ClickHardwareandSound➙Sound➙Playback.

4.IfyouareusingaHeadsetproﬁle,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.

IfyouareusinganAVproﬁle,selectStereoAudioandclicktheSetDefaultbutton.

5.ClickOKtoclosetheSoundwindow.

64ThinkPadE570,E570c,andE575UserGuide

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal

operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer

driftingmightoccurforseveralsecondsunderthefollowingconditions:

–Whenthecomputeristurnedon

–Whenthecomputerresumesnormaloperation

–WhentheTrackPointpointingdeviceiskeptpressedforalongtime

–Whenthetemperaturechanges

•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.

Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties

window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage20.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.

Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.

Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:

1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor

Smallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:

DeviceStatus:Thisdeviceisworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.

Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

Computerscreenproblems

•Problem:MyscreenkeepsblankingwhenIdonotwantitto.

Solution:Dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound➙PowerOptions.

3.Showtheadditionalplans,andthenselectHighperformance.

•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot

beepwhilestartingup.

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe

powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.

Solution:Ensurethat:

–Thebatteryisinstalledcorrectly.

Chapter7.Troubleshootingcomputerproblems65

–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking

electricaloutlet.

–Thecomputeristurnedon.(Pressthepowerbuttonagainforconﬁrmation.)

–Thebrightnesslevelofthescreenisappropriatelyset.

Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand

thentypethecorrectpasswordandpressEnter.

Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.

•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.

Solution:Ifyouhavemodiﬁedapartitiononyourharddiskdrivebyusingpartitionsoftware,information

aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.

Dothefollowingtotrytosolvetheproblem:

1.Turnoffthecomputer,andthenturnitonagain.

2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:

–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe

software,andrecoverthepartitionifrequired.

–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,

seeChapter8“Recoveryinformation”onpage75.

Iftheproblempersists,havethecomputerserviced.

•Problem:Thescreengoesblankwhilethecomputerison.

Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:

–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.

–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.

•Problem:Thescreenisblank.

Solution:Dothefollowing:

1.Pressthedisplay-modeswitchingkeytobringuptheimage.

2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe

batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.

3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.

4.Iftheproblempersists,followthesolutionforthefollowingproblem.

•Problem:Thescreenisunreadableordistorted.

Solution:Ensurethat:

–Thedisplaydevicedriverisinstalledcorrectly.

–Thescreenresolutionandcolorqualityarecorrectlyset.

–Themonitortypeiscorrect.

Tocheckthesesettings,dothefollowing:

1.Right-clickonthedesktop,andclickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

2.SelecttheexternalmonitorandsetResolution.

3.ClickDisplayadapterproperties.

4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If

itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.

66ThinkPadE570,E570c,andE575UserGuide

5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP

Monitor.

6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

7.ClicktheDrivertab.

8.ClickUpdateDriver.

9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice

driversonmycomputer.

10.CleartheShowcompatiblehardwarecheckbox.

11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotﬁndyourmonitor

onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.

12.Afterupdatingthedriver,clickClose.

•Problem:Incorrectcharactersaredisplayedonthescreen.

Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,

havethecomputerserviced.

•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy

computer.

Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.

•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeIturnonmycomputer.

Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains

multiplethin-ﬁlmtransistors(TFTs).Onlyaverysmallnumberofmissing,discolored,orbrightdots

onthescreenmightexistallthetime.

Externalmonitorproblems

•Problem:Theexternalmonitorisblank.

Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou

want.Iftheproblempersists,dothefollowing:

1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.

2.Reconnecttheexternalmonitortoyourcomputer.

3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat

aresupported.

–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,

viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.

–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe

externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,

theexternalmonitorscreenwillbeblankordistorted.)

•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.

Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.

•Problem:Thescreenisunreadableordistorted.

Solution:Ensurethat:

–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update

themonitordriver.

–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:

Chapter7.Troubleshootingcomputerproblems67

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan

electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,andclickDisplaysettings➙Advanceddisplaysettings.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.

4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).

5.ClickDisplayadapterproperties.

6.ClicktheMonitortab.

7.Selectthecorrectscreenrefreshrate.

•Problem:Wrongcharactersaredisplayedonthescreen.

Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand

program.Iftheyareinstalledandconﬁguredcorrectly,buttheproblemstillpersists,havetheexternal

monitorserviced.

•Problem:TheExtenddesktopfunctiondoesnotwork.

Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage28.

•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh

rateonthesecondarydisplay.

Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See

“Usinganexternaldisplay”onpage28.

•Problem:Displayswitchingdoesnotwork.

Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If

aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe

displayoutputlocation.

•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh

resolution.

Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto

theleftorrightonthescreen.Tocorrectthis,ﬁrstensurethatyourexternalmonitorsupportsthedisplay

mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe

monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor

itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.

Formoreinformation,seethedocumentationthatcomeswiththemonitor.

Audioproblems

•Problem:WaveorMIDIsounddoesnotplayproperly.

Solution:Ensurethatthebuilt-inaudiodeviceisconﬁguredcorrectly.

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconﬁrmation,typethe

passwordorprovideconﬁrmation.

4.Double-clickSound,videoandgamecontrollers.

5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconﬁgured

correctly.

•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.

Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:

68ThinkPadE570,E570c,andE575UserGuide

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClickSound.

4.ClicktheRecordingtabintheSoundwindow.

5.SelectMicrophone,andclickthePropertiesbutton.

6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.

7.ClickOK.

Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.

•Problem:Icannotmovethevolumesliderorbalanceslider.

Solution:Theslidermightbegrayedout.Thismeansthatitspositionisﬁxedbythehardwareand

cannotbechanged.

•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.

Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The

programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings

themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable

tocontrolthesoundfromwithintheprogram.

•Problem:Thebalanceslidercannotcompletelymuteonechannel.

Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot

completelymuteeitherchannel.

•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.

Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes

notsupportthecontrol.

•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.

Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.

Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.

•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot

producesound.

Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant

tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For

moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.

•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.

Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom

anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:

1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.

2.ClickHardwareandSound.

3.ClicktheSmartAudioicon.

4.EnsurethatthecomputerisinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.

5.IntheVolumeMixerwindow,selectthedeviceyouwant,forexample,speakers.

6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound

comesfromthespeakersnow.

7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.

8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).

Chapter7.Troubleshootingcomputerproblems69

9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached

directlytothesystem.Formoreinformation,seethehelpinformationsystemoftheSmartAudio

program.

Note:TheVolumeMixerwindowofSmartAudiodisplaysallaudiodevicesdetectedinthesystem,

suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice.Acheck

markbesidetheaudiodeviceshowsthatthedevicehasbeenselected.

Fingerprintreaderproblems

•Problem:Thesurfaceofthereaderisdirty,stained,orwet.

Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.

•Problem:Thereaderoftenfailstoenrollorauthenticateyourﬁngerprint.

Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader

withadry,soft,lint-freecloth.

Fortipsonhowtomaintaintheﬁngerprintreader,see“Maintainingtheﬁngerprintreader”onpage42.

Batteryproblems

•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered

off.

Solution:Thebatterymightbeover-discharged.Dothefollowing:

1.Turnoffthecomputer.

2.Ensurethattheover-dischargedbatteryisinthecomputer.

3.Connecttheacpoweradaptertothecomputerandletitcharge.

Ifaquickchargerisavailable,useittochargetheover-dischargedbattery.

Ifthebatterycannotbefullychargedin24hours,useanewbattery.

•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.

Solution:Dischargeandrechargethebattery.

•Problem:Thecomputeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.

Solution:Dischargeandrechargethebattery.

•Problem:Theoperatingtimeforafullychargedbatteryisshort.

Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,useanewbattery.

•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.

Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset

theprotector;thenturnonthecomputeragain.

•Problem:Thebatterycannotgetcharged.

Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe

computerandwaitforawhiletoletitcooltoroomtemperature.Afteritcools,reinstallitandrechargethe

battery.Ifitstillcannotbecharged,haveitserviced.

acpoweradapterproblem

Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe

poweradapter(powerplug)iconisnotdisplayedintheWindowsnotiﬁcationarea.Theacpowerindicator

alsodoesnotlightup.

Solution:Dothefollowing:

70ThinkPadE570,E570c,andE575UserGuide

1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe

acpoweradapter,see“Usingtheacpoweradapter”onpage21.

2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac

poweradapterandremovetheremovablebattery.

3.Reinstallthebatteryandreconnecttheacpoweradapter,andthenturnonthecomputer.

4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotiﬁcationarea,havetheacpower

adapterandyourcomputerserviced.

Powerproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Mycomputerisgettingnopoweratall.

Solution:Checkthefollowingitems:

1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.

2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac

poweradapterdirectlytotheacpoweroutlet.

3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis

ﬁrmlyattachedtotheadapterbrickandthecomputer.

4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.

•Problem:Mycomputerdoesnotrunonbatterypower.

Solution:Checkthefollowingitems:

1.Removeandreinstalltheremovablebatterytoensurethatitisproperlyconnected.

2.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.

3.Ifthebatteryischargedbutthecomputerdoesnotrun,replacethebatterywithanewone.

•Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe

computerstilldoesnotrespond,removetheacpoweradapterandthebattery.

Powerbuttonproblem

Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe

systemisstillnotreset,removetheacpoweradapterandthebattery.

Bootproblem

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.

Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.

•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconﬁguration

afterthePOSTiscompleted.

Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:

–http://www.lenovo.com/support

–https://support.microsoft.com/

Chapter7.Troubleshootingcomputerproblems71

Sleepandhibernationproblems

•Problem:Thecomputerenterssleepmodeunexpectedly.

Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe

computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings

forsleepmode.

•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.

Solution:Ensurethat:

–Thebatteryischarged.

–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage10.

Iftheproblempersists,havethecomputerserviced.

•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.

Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletandthen

intothecomputer.Alternatively,replacethebatterywithachargedone.

•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.

Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin

sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming

thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe

externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode

switchingkeytobringupthecomputerdisplay.

•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly

andthecomputerdoesnotwork.

Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation

modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.

–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower

adaptertothecomputer;thenpressFn.

–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect

theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.

Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight

notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsavedyour

data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsormore.If

thesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.

•Problem:Yourcomputerdoesnotentersleeporhibernationmode.

Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep

orhibernationmode.

Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB

connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB

device.

•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.

Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot

adefect.Formoreinformation,see“Power-savingmodes”onpage24.

Harddiskdriveproblems

•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.

Solution:Therattlingnoisemightbeheard:

–Whentheharddiskdrivebeginsorﬁnishesgettingaccesstodata

72ThinkPadE570,E570c,andE575UserGuide

–Whenyoucarrytheharddiskdrive

–Whenyoucarryyourcomputer

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

Solution:OntheStartupmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority

orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist

andpressShift+1tomoveitbacktotheBootpriorityorderlist.

•Problem:AfterIhavesetaharddiskpassword,Imovetheharddiskdrivetoanothercomputerbut

cannotunlocktheharddiskpasswordonthenewcomputer.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight

notsupportsuchasecurityfunction.

Solid-statedriveproblem

Problem:WhenyoucompressﬁlesorfoldersbyuseofthedatacompressionfunctionintheWindows

operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromtheﬁlesorfoldersis

slow.

Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.

Softwareproblem

Problem:Aprogramdoesnotrunproperly.

Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.

Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied

withtheprogram.

Checkthefollowing:

•Theprogramisdesignedtooperatewithyouroperatingsystem.

•Otherprogramsrunproperlyonyourcomputer.

•Thenecessarydevicedriversareinstalled.

•Theprogramworkswhenitisrunonsomeothercomputer.

Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied

withtheprogram.

Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.

USBproblem

Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.

Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.

EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe

installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland

ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou

arepromptedforanadministratorpasswordorconﬁrmation,typethepasswordorprovideconﬁrmation.

Chapter7.Troubleshootingcomputerproblems73

74ThinkPadE570,E570c,andE575UserGuide

Chapter8.Recoveryinformation

ThischapterprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operating

system.

Resettingyourcomputer

Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,

youcanchoosetokeepyourﬁlesorremovethem,andthenreinstalltheWindowsoperatingsystem.

Toresetyourcomputer,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheResetthisPCsection,clickGetstarted.

3.Followtheinstructionsonthescreentoresetyourcomputer.

Usingadvancedstartupoptions

Theadvancedstartupoptionsenableyoutodothefollowing:

•Changetheﬁrmwaresettingsofthecomputer

•ChangethestartupsettingsoftheWindowsoperatingsystem

•Startthecomputerfromanexternaldevice

•RestoretheWindowsoperatingsystemfromasystemimage

Touseadvancedstartupoptions,dothefollowing:

Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.

1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.

RecoveringyouroperatingsystemifWindows10failstostart

TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10

operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating

systemfailstostart.

Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then

youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.

Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.

CreatingandusingarecoveryUSBdrive

YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery

USBdrive,youcantroubleshootandﬁxtheproblemsevenifthepreinstalledWindowsrecoveryprograms

aredamaged.

ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery

USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase

onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:

http://www.lenovo.com/support/phone

CreatingarecoveryUSBdrive

TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual

USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.

Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea

backupcopyofallthedatathatyouwanttokeep.

TocreatearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.

2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.

3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.

UsingtherecoveryUSBdrive

Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on

page59totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery

USBdrivetorecoveryourcomputer.

TousearecoveryUSBdrive,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.

1.ConnecttherecoveryUSBdrivetothecomputer.

2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The

BootMenuwindowopens.

3.SelecttherecoveryUSBdriveasthebootdevice.

4.Selectapreferredkeyboardlayout.

5.ClickTroubleshoottodisplayoptionalrecoverysolutions.

6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson

thescreentocompletetheprocess.

76ThinkPadE570,E570c,andE575UserGuide

Chapter9.Replacingdevices

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.

Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora

CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect

youtoinstallthepart.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions

toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin

thepackageandyourbody:

–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat

leasttwoseconds.

–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe

computerforatleasttwoseconds.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,

levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Replacingtheremovablebattery

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

ThissystemsupportsonlybatteriesspeciallydesignedforthisspeciﬁcsystemandmanufacturedbyLenovo

oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother

systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemdoes

notchargeandthefollowingmessageisdisplayed:

"Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Replacethebatterywiththe

correctLenovobatteryforthissystem."

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

DANGER

Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery

containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatteryawayfromﬁre.

•Donotexposeittoexcessiveheat.

•Donotexposeittowaterorrain.

•Donotshort-circuitit.

•Donotdrop,crush,puncture,orsubjecttostrongforces.Batteryabuseormishandlingcan

causethebatterytooverheat,whichcancausegassesorﬂameto"vent"fromthebattery.

Toreplacetheremovablebattery,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Unlockthebatterylatch1.Holdthebattery-lockleverintheunlockedposition2andremovethe

batteryinthedirectionasshownbyarrow3.

78ThinkPadE570,E570c,andE575UserGuide

4.Insertanewbattery1andlockthebatterylatch2.

5.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthekeyboard

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Toremovethekeyboard,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethescrewsthatsecurethekeyboard.

Chapter9.Replacingdevices79

5.Turnthecomputeroverandopenthedisplay.Pushhardinthedirectionshownbythearrowsto

unlatchthekeyboard.

6.Slightlypushthekeyboardinthedirectionasshownbyarrow1toreleasethelatchesfromthe

keyboardbezel.Liftthekeyboardslightlyasshownbyarrow2.

80ThinkPadE570,E570c,andE575UserGuide

7.Putthekeyboardonthepalmrestasshownanddetachtheconnectors.Removethekeyboard.

Toinstallthenewkeyboard,dothefollowing:

1.Attachtheconnectorsasshown.

Chapter9.Replacingdevices81

2.Insertthekeyboardasshown.Ensurethatthefrontedgeofthekeyboard(theedgethatisclosetothe

display)isunderthekeyboardbezel.

3.Slidethekeyboardinthedirectionasshownbythearrows.Ensurethatalllatchesaresecuredand

thekeyboardisinposition.

82ThinkPadE570,E570c,andE575UserGuide

4.Closethecomputerdisplayandturnthecomputerover.Installthescrewstosecurethekeyboard.

5.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

6.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthebottomcover

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Toreplacethebottomcover,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Loosenthescrewsthatsecurethebottomcover.Slidethebottomcoverinthedirectionasshownby

thearrow,andthenremovethebottomcover.

Chapter9.Replacingdevices83

5.Installthenewbottomcoverasshown.Ensurethatthelatchesofthebottomcoveraresecuredunder

thebasecoverassembly.Tightenthescrewstosecurethebottomcover.

6.Installtheremovablebattery.See“Replacingtheremovablebattery”onpage77.

7.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingtheopticaldrive

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintfollowinginstructions.

Somecomputermodelsmightcomewithanopticaldrive.Toreplacetheopticaldrive,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethescrewthatsecurestheopticaldrive.

84ThinkPadE570,E570c,andE575UserGuide

5.Pulltheopticaldriveoutoftheoptical-drivebay.

6.Insertthenewopticaldriveintotheoptical-drivebayandpressitﬁrmlyuntilitisfullyconnected.

7.Reinstallthescrewtosecuretheopticaldrive.

8.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingamemorymodule

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintfollowinginstructions.

Chapter9.Replacingdevices85

Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory

capacitybyreplacingoraddingamemorymodule.

Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconﬁguration.Insome

conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.

Attention:

•Beforeyoustartthereplacement,touchagroundedmetalobject.Thisactionreducesanystaticelectricity

fromyourbody.Staticelectricitymightdamagethememorymodule.

•Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodulemightgetdamaged.

Toreplaceamemorymodule,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethebottomcover.See“Replacingthebottomcover”onpage83.

5.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory

module2.

86ThinkPadE570,E570c,andE575UserGuide

6.Insertthenewmemorymoduleintothememoryslotatanangleofabout20degrees1.Pivotthe

memorymoduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleisﬁrmlyinstalled

inthememoryslotandcannotbemovedeasily.

Note:Ifonlyonememorymoduleisinstalledinthecomputer,ensurethatitisseatedintheupperslot

(theinwhichthememorymoduleisinstalledasshowninthefollowingillustration).

7.Reinstallthebottomcover.See“Replacingthebottomcover”onpage83.

8.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingtheinternalstoragedrive

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Attention:Theinternalstoragedrive(suchasharddiskdrive,solid-statedrive,orhybriddrive)issensitive.

Inappropriatehandlingmightcausedamageandpermanentlossofdata.

Whenhandlingtheinternalstoragedrive,observethefollowingguidelines:

•Replacetheinternalstoragedriveonlyforupgradeorrepair.Theinternalstoragedriveisnotdesigned

forfrequentchangesorreplacement.

•Beforereplacingtheinternalstoragedrive,makeabackupcopyofallthedatathatyouwanttokeep.

•Donottouchthecontactedgeoftheinternalstoragedrive.Otherwisetheinternalstoragedrivemightget

damaged.

•Donotapplypressuretotheinternalstoragedrive.

•Donotmaketheinternalstoragedrivesubjecttophysicalshocksorvibration.Puttheinternalstorage

driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.

Toreplacetheinternalstoragedrive,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethebottomcover.See“Replacingthebottomcover”onpage83.

Chapter9.Replacingdevices87

5.Slidetheinternalstoragedriveasshowntoreleaseitfromthedriveconnector.

6.Removetheinternalstoragedrivetogetherwithitsbracket.

7.Detachthebracketfromtheinternalstoragedrive.

88ThinkPadE570,E570c,andE575UserGuide

8.Attachthebrackettothenewinternalstoragedrive.

9.Putthenewinternalstoragedriveintothedrivebay.Ensurethatthenewinternalstoragedriveis

seatedinplace.

10.Slidethestoragedriveﬁrmlyintothedrivebayuntilitisﬁrmlyconnected.

11.Reinstallthebottomcover.See“Replacingthebottomcover”onpage83.

12.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

13.Turnthecomputerover.Connecttheacpoweradapterandallcables.

ReplacingtheM.2solid-statedrive

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

Chapter9.Replacingdevices89

Attention:TheM.2solid-statedriveissensitive.Inappropriatehandlingmightcausedamageand

permanentlossofdata.

WhenhandlingtheM.2solid-statedrive,observethefollowingguidelines:

•ReplacetheM.2solid-statedriveonlyforupgradeorrepair.TheM.2solid-statedriveisnotdesigned

forfrequentchangesorreplacement.

•BeforereplacingtheM.2solid-statedrive,makeabackupcopyofallthedatathatyouwanttokeep.

•DonotapplypressuretotheM.2solid-statedrive.

•DonottouchthecontactedgeoftheM.2solid-statedrive.OtherwisetheM.2solid-statedrivemightget

damaged.

•DonotmaketheM.2solid-statedrivesubjecttophysicalshocksorvibration.PuttheM.2solid-state

driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.

ToreplacetheM.2solid-statedrive,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethebottomcover.See“Replacingthebottomcover”onpage83.

5.Removethescrewthatsecuresthemetalsheet1andremovethemetalsheet2.Thenremovethe

screwthatsecurestheM.2solid-statedrive3andremovetheM.2solid-statedriveoutoftheslot4.

90ThinkPadE570,E570c,andE575UserGuide

6.InsertthenewM.2solid-statedriveintotheslotatanangleofabout20degrees1andpivottheM.2

solid-statedrivedownward2.TheninstallthescrewtosecuretheM.2solid-statedrive3.Reinstallthe

metalsheetintoplaceasshown45andreinstallthescrewtosecurethemetalsheet6.

7.Reinstallthebottomcover.See“Replacingthebottomcover”onpage83.

8.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Replacingthecoin-cellbattery

Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.

DANGER

Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thecoin-cellbattery

containsasmallamountofharmfulsubstance.Toavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatteryawayfromﬁre.

•Donotexposeittoexcessiveheat.

•Donotexposeittowaterorrain.

•Donotshort-circuitit.

•Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor

mishandlingcancausethebatterytooverheat,whichcancausegassesorﬂameto"vent"

fromthebatteryorcoin-cellbattery.

Toreplacethecoin-cellbattery,dothefollowing:

1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.

2.Closethecomputerdisplayandturnthecomputerover.

Chapter9.Replacingdevices91

3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage77.

4.Removethebottomcover.See“Replacingthebottomcover”onpage83.

5.Detachtheconnector1andremovethecoin-cellbattery2.

6.Installthenewcoin-cellbattery1andattachtheconnector2.

7.Reinstallthebottomcover.See“Replacingthebottomcover”onpage83.

8.Reinstalltheremovablebattery.See“Replacingtheremovablebattery”onpage77.

9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.

Attention:Afteryoureplacethecoin-cellbattery,resetthesystemdateandtimeintheThinkPadSetup

program.See“Date/Timemenu”onpage52

92ThinkPadE570,E570c,andE575UserGuide

Chapter10.Gettingsupport

ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.

BeforeyoucontactLenovo

Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror

codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.

Registeringyourcomputer

RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage13.

Downloadingsystemupdates

Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.

Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:

http://www.lenovo.com/support

Recordinginformation

BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.

Recordingproblemsymptomsanddetails

Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp

asquicklyaspossible.

•Whatistheproblem?Isitcontinuousorintermittent?

•Isthereanerrormessage?Whatistheerrorcode,ifany?

•Whatoperatingsystemareyouusing?Whichversion?

•Whichsoftwareapplicationswererunningatthetimeoftheproblem?

•Cantheproblembereproduced?Ifso,how?

Recordingsysteminformation

Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.

•WhatisthenameofyourLenovoproduct?

•Whatisthemachinetype?

•Whatistheserialnumber?

Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillﬁnda

widevarietyofsourcesavailablefromLenovotoassistyou.

Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat

comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The

documentationincludesprintedbooks,onlinebooks,readmeﬁles,andhelpﬁles.

MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable

throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespeciﬁcinformation

andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or

questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore

information,contacttheCustomerSupportCenter.

Usingdiagnosticprograms

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour

computer,theﬁrstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.Ifyou

suspectasoftwareproblem,seethedocumentation,includingreadmeﬁlesandhelpinformationsystems,

thatcomewiththeoperatingsystemorprogram.

ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify

hardwareproblems.See“DiagnosingproblemswithLenovoCompanion”onpage59forinstructionson

howtousethediagnosticprograms.

Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor

updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice

driversandupdatesfromtheLenovoSupportWebsiteat:

http://www.lenovo.com/support

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

CallingLenovo

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan

gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare

availableduringthewarrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea

hardwareproblemanddecidingwhatactionisnecessarytoﬁxtheproblem.

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,

trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct

hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges

(ECs)thatapplytoyourhardwareavailable.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts

•Identiﬁcationofsoftwareproblemsources

•ConﬁgurationofUEFIBIOSaspartofaninstallationorupgrade

94ThinkPadE570,E570c,andE575UserGuide

•Changes,modiﬁcations,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofprograms

ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,

see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.

Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost

currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling

fortechnicalassistance,havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwareconﬁgurationinformationforyoursystem

Telephonenumbers

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto

http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith

yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat

http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact

yourLenovoresellerorLenovomarketingrepresentative.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice

namemightvarybycountryorregion.

Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.

Chapter10.Gettingsupport95

96ThinkPadE570,E570c,andE575UserGuide

AppendixA.Regulatoryinformation

ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.

Certiﬁcation-relatedinformation

Productname:ThinkPadE570,ThinkPadE570c,andThinkPadE575

ComplianceID:TP00084A,TP00084B(forIndiaonly)

Machinetypes:20H5,20H6,20H7,and20H8

Thelatestcomplianceinformationisavailableat:

http://www.lenovo.com/compliance

Wireless-relatedinformation

Thistopicprovideswireless-relatedinformationaboutLenovoproducts.

Wirelessinteroperability

Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect

SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency

DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:

•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdeﬁnedandapproved

bytheInstituteofElectricalandElectronicsEngineers.

•TheWirelessFidelity(Wi-Fi)certiﬁcationasdeﬁnedbytheWi-FiAlliance.

YourBluetoothcardiscompliantwithBluetoothSpeciﬁcationasdeﬁnedbytheBluetoothSpecialInterest

GroupSIG.Itsupportsthefollowingproﬁles:

Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someproﬁlesmightnotbe

supported.

•AdvancedAudioDistributionProﬁle(A2DP)

•Audio/VideoControlTransportProtocol(AVCTP)

•Audio/VideoDistributionTransportProtocol(AVDTP)

•A/VRemoteControlProﬁle(AVRCP)

•BasicImagingProﬁle(BIP)

•BasicPrintingProﬁle(BPP)

•Dial-UpNetworkingProﬁle(DUN)

•FileTransferProﬁle(FTP)

•GenericAccessProﬁle(GAP)

•GenericA/VDistributionProﬁle(GAVDP)

•HardcopyCableReplacementProﬁle(HCRP)

•HeadsetProﬁle(HSP)

•Hands-FreeProﬁle(HFP)

•HumanInterfaceDeviceProﬁle(HID)

•MessageAccessProﬁle(MAP)

•ObjectExchangeProtocol(OBEX)

•ObjectPushProﬁle(OPP)

•PersonalAreaNetworkingProﬁle(PAN)

•PhoneBookAccessProﬁle(PBAP)

•ServiceDiscoveryProtocol(SDP)

•SynchronizationProﬁle(SYNC)

•VideoDistributionProﬁle(VDP)

•GenericAttributeProﬁle(GATT)

•ProximityProﬁle

•FindMeProﬁle

•ImmediateAlertProﬁle

•BatteryStatusProﬁle

Usageenvironmentandyourhealth

Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentiﬁedbyradio

frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthisproductissafefor

usebyconsumers.Thesestandardsandrecommendationsreﬂecttheconsensusoftheworldwidescientiﬁc

community,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinuallyreviewand

interprettheextensiveresearchliterature.

Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa

buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight

includethefollowing:

•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),

medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.

•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor

identiﬁedasharmful.

Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspeciﬁcarea(suchasan

airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning

onthecomputer.

LocatingtheUltraConnectwirelessantennas

ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe

displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.

98ThinkPadE570,E570c,andE575UserGuide

Thefollowingillustrationshowstheantennaslocationsofyourcomputer:

1Wireless-LANantenna(auxiliary)

2Wireless-LANantenna(main)

Wireless-radiocomplianceinformation

Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety

standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.

Brazilwireless-radiocomplianceinformation

Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência

prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem

caráterprimário.

Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even

iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto

primarytypedevices.

Mexicowireless-radiocomplianceinformation

Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es

posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe

aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.

Locatingwirelessregulatorynotices

Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour

computer.

IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanﬁnditontheWebsiteat:

http://www.lenovo.com/support

AppendixA.Regulatoryinformation99

Exportclassiﬁcationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport

ClassiﬁcationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed

countriesintheEARE1countrylist.

Electronicemissionnotices

FederalCommunicationsCommissionDeclarationofConformity

ThefollowinginformationreferstoThinkPadE570,E570c,andE575,machinetypes:20H5,20H6,20H7,

and20H8.

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference

toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe

determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciﬁedor

recommendedcablesandconnectorsorbyunauthorizedchangesormodiﬁcationstothisequipment.

Unauthorizedchangesormodiﬁcationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:

Lenovo(UnitedStates)Incorporated

1009ThinkPlace-BuildingOne

Morrisville,NC27560

PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

CANICES-3(B)/NMB-3(B)

EuropeanUnion-CompliancetotheElectromagneticCompatibility

(EMC)DirectiveorRadioEquipmentDirective

Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU

CouncilDirective2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)

ontheapproximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.

100ThinkPadE570,E570c,andE575UserGuide

Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnorms

thatapplytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMember

Statesrelatingtoradioequipment.

Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom

anon-recommendedmodiﬁcationoftheproduct,includingtheinstallationofoptioncardsfromother

manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment

accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB

equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst

interferencewithlicensedcommunicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EU(früher2004/108/EC)zur

AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten

undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu

betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.

LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt

ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne

EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“

EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder

EMVEU-Richtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit

vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische

VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für

GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

AppendixA.Regulatoryinformation101

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

Japancompliancestatementforproductswhichconnecttothepower

mainswithratedcurrentlessthanorequalto20Aperphase

Japannoticeforacpowercord

Theacpowercordshippedwithyourproductcanbeusedonlyforthisspeciﬁcproduct.Donotusetheac

powercordforotherdevices.

LenovoproductserviceinformationforTaiwan

Eurasiancompliancemark

Brazilaudionotice

Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.

102ThinkPadE570,E570c,andE575UserGuide

AppendixB.WEEEandrecyclingstatements

ThischapterprovidesenvironmentalinformationaboutLenovoproducts.

Generalrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment

whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin

recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:

http://www.lenovo.com/recycling

Thelatestenvironmentalinformationaboutourproductsisavailableat:

http://www.lenovo.com/ecodeclaration

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for

example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare

labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).

Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable

withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe

thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife

EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,

andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth

duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain

partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.

EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof

saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas

theusedEEEorWEEE.

ForadditionalWEEEinformation,goto:

http://www.lenovo.com/recycling

WEEEinformationforHungary

Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulﬁllmentofLenovo’sobligations

underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.

Japanrecyclingstatements

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty

ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof

Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed

ofbyanindustrialwastedisposalcontractorcertiﬁedbyalocalgovernment.InaccordancewiththeLaw

forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand

RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,

visittheLenovoWebsiteat:

http://www.lenovo.com/recycling/japan

PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof

home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis

providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:

http://www.lenovo.com/recycling/japan

DisposingofLenovocomputercomponents

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother

environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit

boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer

clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha

newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused

lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal

operator,andfollowtheirinstructions.

Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.

DisposingofadisusedbatteryfromLenovonotebookcomputers

YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare

acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact

theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso

canrefertotheinstructionsat:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith

localordinancesandregulations.Youalsocanrefertotheinstructionsat:

https://www.lenovo.com/jp/ja/environment/recycle/battery/

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

104ThinkPadE570,E570c,andE575UserGuide

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde

coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas

especializadasnomanuseioderesíduosindustriais,devidamentecertiﬁcadaspelosorgãosambientais,de

acordocomalegislaçãolocal.

ALenovopossuiumcanalespecíﬁcoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua

umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:

reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,aﬁmdeenviarmosasinstruções

paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC

concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe

frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe

EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown

away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate

thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso

includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor

cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted

municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and

treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential

effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof

hazardoussubstances.

Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection

facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries

andaccumulatorsforseparatecollection.

DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts

Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanﬁnddetailsaboutthe

batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor

contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact

yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.

DisposingofbatterypacksfromLenovoproducts

YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan

ﬁnddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,

insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal

AppendixB.WEEEandrecyclingstatements105

operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide

foryourproduct.

Forpropercollectionandtreatment,goto:

http://www.lenovo.com/lenovo/environment

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheUnitedStatesandCanada

RecyclinginformationforChina

106ThinkPadE570,E570c,andE575UserGuide

AppendixC.RestrictionofHazardousSubstances(RoHS)

Directive

ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:

http://www.lenovo.com/ecodeclaration

EuropeanUnionRoHS

ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective

2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic

equipment("RoHSrecast"or"RoHS2").

FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:

https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse

ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules,2011.

ChinaRoHS

108ThinkPadE570,E570c,andE575UserGuide

TaiwanRoHS

AppendixC.RestrictionofHazardousSubstances(RoHS)Directive109

110ThinkPadE570,E570c,andE575UserGuide

AppendixD.ENERGYSTARmodelinformation

ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department

ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefﬁcientproductsand

practices.

LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualiﬁeddesignation.Youmight

ﬁndanENERGYSTARmarkafﬁxedonthecomputerordisplayedonthepowersettingsinterface.Lenovo

computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested

toconformtotheENERGYSTARprogramrequirementsforcomputers.

20H5,20H6,20H7,and20H8

ByusingENERGYSTARqualiﬁedproductsandtakingadvantageofthepower-managementfeatures

ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption

cancontributetopotentialﬁnancialsavings,acleanerenvironment,andthereductionofgreenhousegas

emissions.

FormoreinformationaboutENERGYSTAR,goto:

https://www.energystar.gov

Lenovoencouragesyoutomakeefﬁcientuseofenergyanintegralpartofyourday-to-dayoperations.To

helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe

computerhasbeeninactiveforaspeciﬁedlengthoftime:

Powerplan:Default(whenpluggedintoacpower)

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After30minutes

Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout

thesesettings,seetheWindowshelpinformationonthecomputer.

TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe

settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN

enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime

insleepmode,bydisablingthesettingofWakeonLANforsleepmode.

TodisablethesettingofWakeonLANforsleepmode,dothefollowing:

1.GotoControlPanelandclickHardwareandSound➙DeviceManager.

2.IntheDeviceManagerwindow,expandNetworkadapters.

3.Right-clickyournetworkadapterdevice,andclickProperties.

4.ClickthePowerManagementtab.

5.CleartheAllowthisdevicetowakethecomputercheckbox.

6.ClickOK.

112ThinkPadE570,E570c,andE575UserGuide

AppendixE.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.

Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense

inquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspeciﬁcationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspeciﬁcenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysigniﬁcantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

speciﬁcenvironment.

ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany

Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis

documentatanytimewithoutnotice.

Toobtainthemostup-to-datedocumentationforyourcomputer,goto:

http://www.lenovo.com/support

114ThinkPadE570,E570c,andE575UserGuide

AppendixF.Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

ActiveProtectionSystem

Lenovo

Lenovologo

SecureDataDisposal

ThinkPad

ThinkPadlogo

TrackPoint

UltraConnect

Intel,IntelSpeedStep,andThunderboltaretrademarksofIntelCorporationoritssubsidiariesintheU.S.

and/orothercountries.

Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.

MiniDisplayPort(mDP)andDisplayPortaretrademarksoftheVideoElectronicsStandardsAssociation.

AMD,AMD-VandAMDPowerXpressaretrademarksorregisteredtrademarksofAdvancedMicroDevices,

Inc.

ThetermsHDMIandHDMIHigh-DeﬁnitionMultimediaInterfacearetrademarksorregisteredtrademarksof

HDMILicensingLLCintheUnitedStatesandothercountries.

Wi-FiAllianceandMiracastareregisteredtrademarksofWi-FiAlliance.

NVIDIAisaregisteredtrademarkofNVIDIACorporation.

Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.

116ThinkPadE570,E570c,andE575UserGuide

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Lenovo E570 User Manual

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