Lenovo G34w-10 User Manual

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Lenovo

G34w-10

User Guide

Product Number

66A1-GACB-WW

66A1-GCCB-WW

66A1-GCSB-CB

First Edition (10 2019)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to

governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction

and -disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered

pursuant a -General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in

Contract No. -GS-35F-05925.

Contents

Product Number ....................................................................................................................................................................... i

Contents .................................................................................................................................................................................. ii

Safety information .................................................................................................................................................................. iii

Chapter 1 Getting started ................................................................................................................................................ 1-1

Shipping contents .............................................................................................................................................................. 1-1

Notice for use .................................................................................................................................................................... 1-1

Product overview ............................................................................................................................................................... 1-2

Types of adjustments ......................................................................................................................................................... 1-2

User controls ...................................................................................................................................................................... 1-2

Cable lock slot .................................................................................................................................................................... 1-3

Setting up your monitor .................................................................................................................................................... 1-3

Connecting and turning on your monitor .......................................................................................................................... 1-3

Registering your option ..................................................................................................................................................... 1-6

Chapter 2 Adjusting and using your monitor .................................................................................................................... 2-1

Comfort and accessibility ................................................................................................................................................... 2-1

Arranging your work area .................................................................................................................................................. 2-1

Positioning and viewing your monitor ............................................................................................................................... 2-1

Quick tips for healthy work habits ..................................................................................................................................... 2-2

Eye Strain ........................................................................................................................................................................... 2-2

Low Blue Light .................................................................................................................................................................... 2-2

Accessibility information ................................................................................................................................................... 2-3

Adjusting your monitor image ........................................................................................................................................... 2-4

Using the direct access controls ........................................................................................................................................ 2-4

Using the On-Screen Display (OSD) controls ..................................................................................................................... 2-4

Selecting a supported display mode .................................................................................................................................. 2-6

Understanding power management .................................................................................................................................. 2-6

Caring for your monitor ..................................................................................................................................................... 2-7

Detaching the monitor stand ............................................................................................................................................. 2-7

Wall Mounting (Optional) .................................................................................................................................................. 2-7

Chapter 3 Reference information ..................................................................................................................................... 3-1

Monitor specifications ....................................................................................................................................................... 3-1

Troubleshooting ................................................................................................................................................................. 3-2

Manually installing the monitor driver .............................................................................................................................. 3-4

Service information ........................................................................................................................................................... 3-6

Appendix A Service and Support ..................................................................................................................................... A-1

Registering your option ..................................................................................................................................................... A-1

Online technical support ................................................................................................................................................... A-1

Telephone technical support ............................................................................................................................................. A-1

Appendix B Notices ........................................................................................................................................................ B-1

Recycling information ........................................................................................................................................................ B-1

Collecting and recycling a disused Lenovo computer or monitor ...................................................................................... B-2

Disposing of Lenovo computer components ..................................................................................................................... B-2

Trademarks ........................................................................................................................................................................ B-2

Power cords .............................................................................................................................................................................................B-3

iii

Safety informatio n

General Safety guidelines

For tips to help you use your computer safety, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

DANGER

To avoid shock hazard:

Do not remove the covers.

Do not operate this product unless the stand is attached.

Do not connect or disconnect this product during an electrical storm.

The power cord plug must be connected to a properly wired and grounded power outlet.

Any equipment to which this product will be attached must also be connected to

properly wired and grounded power outlets.

To isolate the monitor from the electrical supply, you must remove the plug from the

power outlet. The power outlet should be easily accessible.

To take special precautions to avoid the introduction of hazards when operating, installing,

servicing, transporting or storing equipment, the necessary instructions shall be made available.

To reduce the risk of electric shock, do not perform any servicing other than that contained in the

operating instructions unless you are qualified to do so.

Handling:

If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or

lifted by two people.

Chapter 1 Getting started

This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please

see the Setup Poster for brief information.

Shipping contents

The product package should include the following items:

Curved Panel Monitor

Information Flyer

Monitor Stand

Monitor base

Power Cord

DP Cable

Notice for use

To setup your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by

rough handling or excessive pressure.

Chapter 1 . 1-1

1. Carefully lay the monitor on a flat surface

2. Put the stand and base to the monitor.

Note: To attach a VESA mount, please see “Wall Mounting (Optional)”on page 2-7.

Chapter 1 . 1-2

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable

lock slot.

Types of adjustments

Tilt

Please see the illustration below for an example of the tilt range.

User controls

Your monitor has controls on the front which are used to adjust the display.

For information on how to use these controls, please see “Adjusting your monitor image ” on

page 2-3.

Height Adjustment

For height adjustment, user needs to press down or lift up the monitor.

130mm

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor. (In

the lower left position)

Setting up your monitor

This section provides information to help you set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information on page iii before carrying out this procedure.

1. Power off your computer and all attached devices, and unplug the computer power cord.

2. Connect the DP cable to the DP connector of the monitor and the other end on the

back of the computer.

Chapter 1 . 1-3

Chapter 1 . 1-4

the other end to the HDMI connector on the monitor. Lenovo recommends that customers who

require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI

cableOB47070”.

For more information, go to the following:

www.lenovo.com/support/monitoraccessories

HDMI

3. Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and

4.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from

DP, HDMI.

Note: The audio output in DP, HDMI modes.

Chapter 1 . 1-5

5. Plug the monitor power cord and the computer cord into grounded electrical outlets.

Note: A certified power supply cord has to be used with this equipment. The relevant national

installation and/or equipment regulations shall be considered. A certified power supply cord

not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation

H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord

be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.

6. Connect the cables with cable clip.

Chapter 1 . 1-6

8. To install the monitor driver, you must download it from Lenovo website

(www.lenovo.com/support/G34w_10) and follow the instructions on page 3-4.

Registering your option

Thank you for purchasing this Lenovo TM product. Please take a few moments to

serve you in the future. Your feedback is valuable to us in developing products and

services that are important to you, as well as in developing better ways to communicate

with you. Register your option on the following Web site:

http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you

indicate on the Web site questionnaire that you do not want to receive further

information.

7. Power on the monitor and the computer.

Chapter 2 Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibi lity

Good ergonomic practice is important to get the most from your personal computer and

to avoid discomfort. Arrange your workplace and the equipment you use to suit your

individual needs and the kind of work that you perform. In addition, use healthy work

habits to maximize your performance and comfort while using your computer.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to

work in comfort.

Organize you work area to match the way you use materials and equipment. Keep your

work area clean and clear for the materials that you typically use and place the items

that you use most frequently, such as the computer mouse or telephone, within the

easiest reach.

Equipment layout and setup play a large role in your working posture. The following

topics describe how to optimize equipment setup to achieve and maintain good

working posture.

Positioning and viewing your monitor

Position and adjust your computer monitor for comfortable viewing by considering the

following items:

●Viewing distance:

Optimal viewing distances for monitors range from approximately 510mm to 760mm

(20 in to 30 in) and can vary depending on ambient light and time of day. You can

achieve different viewing distances by repositioning your monitor or by modifying

your posture or chair position. Use a viewing distance that is most comfortable for

you.

●Monitor height:

Position the monitor so your head and neck are in a comfortable and neutral (vertical,

or upright) position. If your monitor does not have height adjustments, you might

have to place books or other sturdy objects under the base of the monitor to achieve

the desired height. A general guideline is to position the monitor such that the top of

the screen is at or slightly below your eye-height when you are comfortably seated.

However, be sure to optimize your monitor height so the line of site between your

eyes and the center the monitor suits your preferences for visual distance and

comfortable viewing when your eye muscles are in a relaxed stated.

●Tilt :

Adjust the tilt of your monitor to optimize the appearance of the screen content and to

accommodate your preferred head and neck posture.

●General location:

Position your monitor to avoid glare or reflections on the screen from overhead

lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

●Use adequate lighting for the type of work you are performing.

●Use the monitor brightness, contrast, and image adjustment controls, if equipped, to

optimize the image on your screen to meet your visual preferences.

●Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to

periodically look away from your monitor screen and focus on a far object to allow your

eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a

vision care specialist for advice.

Chapter 2. 2-1

Chapter 2. 2-2

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help

you remain comfortable and productive while you use your computer.

●Good posture starts with equipment setup:

The layout of your work area and the setup of your computer equipment have a large

effect on your posture while using your computer. Be sure to optimize the position

and orientation of your equipment by following the tips outlined in “Arranging your

work area ” on page 2-1 so you can maintain a comfortable and productive posture.

Also, be sure to use the adjustment capabilities of your computer components and

office furniture to best suit your preferences now and as your preferences change over

time.

●Minor changes in posture can help avoid discomfort:

The longer you sit and work in front of your computer, the more important it is to

observe your working posture. Avoid as summing any one posture for an extended

period of time. Periodically make minor modifications in your posture to help deter

any discomforts that might arise. Make use of any adjustments that your office

furniture or equipment provide to accommodate changes in posture

●Short, periodic breaks help ensure healthy computing:

Because computing is primarily a static activity, it is particularly important to take

short breaks from your work. Periodically, stand up in front of your work area, stretch,

walk for a drink of water, or otherwise take a short break from using your computer.

A short break from work gives your body a welcome change in posture and helps to

ensure you remain comfortable and productive while you do work.

Eye Strain

●Break Times

Computer users should take some time away from the screen especially if working for

prolong hours. Generally, it is recommended to take short breaks (5 – 15 min.) after

1 –2 hours of continuous computer works. Taking short and frequent breaks is more

advised than longer breaks.

●Looking at Distant Objects

Users often blink less when in front of monitor screen. To minimize eye strain and

dryness, users should rest the eye periodically by focusing on objects that are far away.

●Eye Exercises

1. Alternate looking up and looking down while keeping the body and head upright.

2. Slowly roll your eyes to look to the left and right.

3. Roll eyes to look at objects on the upper right corner and then on lower right. Do

same thing to look at objects on the upper left and lower left.

Low Blue Light

Concerns on blue light affecting eye health have risen over the years. Blue light have

wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces

blue light emissions. Users can enable low blue light mode on these monitors from the

OSD settings.

1. Press to open the main OSD menu.

to move among the icons. Select icon and press to access

2.Use or

this function.

to move among the icons. Select icon and press to access

4. Use or

Accessibility informatio n

Lenovo is committed to providing greater access to information and technology to

people with disabilities. With assistive technologies, users can access information in the

way most appropriate to their disability. Some of these technologies are already

provided in your operating system; others can be purchased through vendors or

accessed at:

https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

3. Use

function.

to move among the functions. Select Low Blue Light to access this

Chapter 2. 2-3

this function.

Chapter 2. 2-4

Adjusting your monitor image

This section describes the user control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.

Table 2-1. Direct access controls

Icon Control Description

Input change Switches the video input source.

Brightness Direct access to Brightness adjustment.

Main menu

Open OSD main menu

Using the On-Screen Display (OSD) controls

The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),

as shown below.

To use the controls:

1. Press to open the main OSD menu.

2. to access that

Use or to move among the icons. Select an icon and press

function. If there is a sub-menu, you can move between options using or , then

to make adjustments. Press to

press to select that function. Use or

save.

3. Press to move backwards through the sub-menus and exit from the OSD.

4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental

adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD

and allow adjustments to the OSD.

5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10

seconds to disable/enable DDC/CI function. The words " DDC/CI

Disable/DDC/CI/Enable" shows on the screen.

Press and hold for 10 seconds will lock

menu/unlock menu

DDC-CI Press and hold for 10 seconds to

enable or disable the DDC-CI function

NO function

Low Blue Light Press and hold for 3 seconds will enable or

disable the Low Blue Light

Table 2-2. OSD functions

Chapter 2. 2-5

Brightness Adjust bar

Contrast Adjust bar

DCR Off / On

Standard

FPS1

FPS2

Racing

RTS

Game1

Game2

Full Screen

Original AR

Off

Normal

Extreme

FreeSync Off / On

MPRT Off / On

Saturation Adjust bar

Dark boost Off/Level1/Level2/Level3

Bluish

Neutral

Reddish

sRGB

Red Adjust bar

Green Adjust bar

Blue Adjust bar

Off

HDMI

Information

Model name：

Refresh：

Firmware：

Serial Number :

English

French (Français)

Italian (Italiano)

简体中文

Spanish (Español)

Japanese (日本語)

German (Deutsch)

Russian (Русский)

Menu Horizontal Adjust bar

Menu Vertical Adjust bar

Refresh Rate Off/Left Top/Right Top/Left

Bottom/Right Bottom

Off

100

DP 1.1

DP 1.2

DP 1.4

OSD Timeout Adjust bar (5-60)

Cancel

Factory Reset

Preset Mode

Basic image setting

Scaling Mode

Over Drive

DP Select

Game Mode

signal input

Reset All Settings

Image color setting

Custom

Low Blue Light

Menu setting

Language

Transparency

OSD Icon on

Main Menu Sub menu Description Controls and

Adjustments

All input ports

Selecting a supported displ ay mode

The display mode the monitor uses is controlled by the computer. Therefore, refer to your

computer documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes. This is

normal and the image can be readjusted using automatic image setup and the image

controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or

Curved Panel technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently

configured to a display mode outside the range of this monitor, you may need to re-attach

the CRT monitor temporarily until you have re-configured the system; preferably to

3440x1440 at 144Hz, which is the Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-3.Factory set display modes

Addressability

Refresh rate

640x480 60Hz, 72Hz,75Hz

720x400

70Hz

800x600 60Hz,72Hz,75Hz

832x624 75Hz

1024x768 60Hz,70Hz,75Hz

1152x864 75Hz

1280x1024 60Hz,70Hz,75Hz

1366x768 60Hz

1440x900 60Hz

1680x1050 60Hz

1600x900

60Hz

1920x1080 60Hz

2560x1080

60Hz

Understanding power management

Power management is invoked when the computer recognizes that you have not using

your mouse or keyboard for a user-definable period. There are several states as described in

the table below.

For optimal performance, switch off your monitor at the end of each working day, or

whenever you expect to leave it unused for long periods during the day.

Table2-4.Power indicator

State Power Indicator Screen Restoring Operation Compliance

On Steady White Normal

Standby/

Suspend

Steady amber Blank

Press a key or move the

mouse.

There may be a slight delay

reappears.

Note: Standby also occurs

if there is no image output to

the monitor.

Off Off Off Press power key to switch on

There may be a slight delay

before the image reappears.

2560x1440 60Hz

60Hz,100Hz,120Hz,144Hz

3440x1440

Chapter 2. 2-6

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

Apply water or liquid directly to your monitor.

Use solvents or abrasives.

Use flammable cleaning materials to clean your monitor or any other electrical

equipment.

Touch the screen area of your monitor with sharp or abrasive items. This type

of contact may cause permanent damage to your screen.

Use any cleaner which contains an anti-static solution or similar additives. This

may harm the coating of the screen area.

Do:

Lightly dampen a soft cloth with water and use this to gently wipe the covers

and the screen.

Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor s tand

After placing the monitor face down on a clean surface or soft cloth, Press the release button

to remove the stand and base from the monitor.

Wall Mounting (Optional)

Chapter 2. 2-7

Refer to the instructions that come with the base mounting kit. To convert your LCD display

from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord.

Step 2: Lay the LCD display face down on a towel or blanket.

Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”.

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit

(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.

Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit.

For use only with UL/GS Listed Wall Mount Bracket with minimum weight/load: 8kg

VESA hole

Chapter 3 Reference information

This section contains monitor specifications, instructions to manually install the monitor driver,

troubleshooting information, and service information.

Monitor specification s

Table 3-1. Monitor specificati ons

Dimensions Height

Depth

Width

411.84~541.84 mm (16.21~21.33 in.)

259.96mm (10.23 in.)

808.6mm (31.80 in.)

Stand Tilt range Range: -5°/+22°

VESA mount

Supported

(UL&GS approved)

100 mm (3.94 in.)

Image

Viewable image size

Maximum height

Maximum width

Pixel pitch

864.25 mm (34 in.)

333.72 mm (13.14 in.)

797.22 mm (31.39 in.)

0.23175mm(H)x0.23175 mm (V)

Power input Supply voltage

Max supply current

90-264 VAC, 47~63 Hz

1.2 A

Power consumption

Note: Power consumption

figures are for the monitor and

the power supply combined.

Max Consumption

Typical Consumption

Standby/Suspend

Off

<50W

<43W

<0.5W

<0.3W

Video input (Digital)

Input signal

Horizontal addressability

Vertical addressability

Clock frequency

3440 pixels (max)

1440 lines (max)

32.4Gbps

Video input (Digital) Input signal

Horizontal addressability

Vertical addressability

Clock frequency

HDMI

3440 pixels (max)

1440 lines (max)

600 MHz

Communications VESA DDC CI

Altitude Test Operation 16400 ft.

Supported Display Modes

(VESA Standard modes

between noted ranges)

Horizontal frequency

Vertical frequency

Native Resolution

30 kHz – 240kHz

48 Hz – 144 Hz

3440x1440 at 144 Hz

Temperature

Operating

Storage

Shipping

0° to 40°C (32°F to 104° F)

-20° to 60°C (-4°F to 140° F)

-20° to 60°C (-4° F to 140° F)

Humidity Operating

Storage

Shipping

10% to 80%

5% to 95%

Chapter 3. 3-1

Chapter 3 . 3-2

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it

yourself. Before calling your dealer or Lenovo, try the suggested actions that are

appropriate to your problem.

Table3-2.Troubleshooting

Problem Possible cause Suggested action Reference

The words “Out

of Range” are

shown on the

screen, and the

power indicator

is flashing white.

The system is set to a

display mode which is

not supported by the

monitor.

If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range for

your new monitor.

If using a Windows system,

restart the system in safe

mode, then select a supported

display mode for your

computer.

If these options do not work,

contact the Support Center.

“Selecting a supported

display mode”on page

2-

The image

quality is

unacceptable.

The video signal cable

is not connected with

the monitor or system

completely.

Be sure the signal cable

is firmly plugged into the

system and monitor.

“Connecting and

turning on your

monitor”on page 1-3

The color settings may

be incorrect.

Select another color setting

from the OSD menu.

“Adjusting your

monitor image”on

page 2-4

The power

indicator is not

lit and there is no

image.

yThe monitor’s

power switch is not

switched on.

yThe power

cord is loose or

disconnected.

yThere is no power

at the outlet.

yBe sure the power cord is

connected properly.

yBe sure the outlet has

power.

yPower on the monitor.

yTry using another power

cord.

yTry using another

electrical outlet.

“Connecting and

turning on your

monitor”on page 1-3

Screen is blank

and power

indicator is

amber.

The monitor is in

Standby / Suspend

mode.

yPress any key on the

keyboard or move

the mouse to restore

operation.

yCheck the Power Options

settings on your computer.

“Understanding power

management”on page

2-6

The power

indicator is

amber, but there

is no image.

The video signal

cable is loose or

disconnected from the

system or monitor.

Be sure the video cable is

connected with the system

properly.

“Connecting and

turning on your

monitor”on page 1-3

The monitor brightness

and contrast are at the

lowest setting.

Adjust the brightness and

contrast setting on the OSD

menu.

“Adjusting your

monitor image”on

page 2-4

Table3-2.Troubleshooting (continued)

Chapter 3 . 3-3

Problem Possible cause Suggested action Reference

One or more of

the pixels appear

discolored.

This is a characteristic

of the LCD technology

and is not an LCD

defect.

If there are more than five

pixels missing, contact the

Support Center.

Appendix A.”Service

and Support”on page

A-1

yFuzzy lines

in text or a

blurry image.

yHorizontal or

vertical lines

through the

image.

yImage setup has not

been optimized.

yYour system

Display Properties

setting have not

been optimized.

Adjust the resolution settings

on your system to match

the native resolution for this

monitor: 3440 x 1440 at 144

Hz.

“Adjusting your

monitor image”on

page 2-4

Perform automatic image

setup. If automatic image

setup does not help, perform

manual image setup.

“Selecting a supported

display mode”on page

2-6

When working in the native

resolution, you may find

additional improvements by

adjusting the Dots Per Inch

(DPI) setting on your system.

See the Advanced

section of your

system’s display

properties.

Chapter 3 . 3-4

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7,

Microsoft Windows 10.

Installing the monitor driver in Windows 7

To install the device driver in Microsoft® Windows 10, do the following:

1. Turn off the computer and all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then turn on the computer. Allow your computer to boot into

Windows 7 operating system.

4. From the Lenovo website www.lenovo.com/support/G34w_10, find the corresponding

monitor driver and download it to a PC to which this monitor is connected (such as a

desktop).

5. Open the Display Properties window by right-clicking Start, Control Panel, Hardware and

Sound icon, and then click the Display icon.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Have Disk button. By clicking the Browse button, browse and point to the

following path: X:\Monitor Drivers

(Where X indicates "the folder in which the downloaded driver is located" (such as a

desktop)

14. Select the “G34w-10.inf” file and click the Open button. Click the OK button.

15. Select Lenovo G34w-10 and click Next.

16. After the installation is complete, delete all downloaded files and close all windows.

17. Restart the system. The system will automatically select the maximum refresh rate

and corresponding Colour Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display

quality. Lenovo recommends using either 3440x 1440 at a refresh rate of 144 Hz,

or 640 x 480 at refresh rate of 60 Hz.

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1. Turn off the computer and all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then turn on the computer. Allow your computer to

boot into Windows 10 operating system.

4. From the Lenovo website www.lenovo.com/support/G34w_10, find the

corresponding monitor driver and download it to a PC to which this monitor is

connected (such as a desktop).

5. On the Desktop, move mouse to bottom-left corner of screen, right-click

choose Control Panel, then double click the icon of Hardware and Sound, and then

click Display.

6. Click the Change the display settings tab.

7. Click the Advanced Settings button.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver

program.

12. Select “Let me pick from a list of device drivers on my computer”.

13. Click the Have Disk button. By clicking the Browse button, browse and

point to the following path:

X:\Monitor Drivers\Windows 10

(Where X indicates "the folder in which the downloaded driver is located"

(such as a desktop)

14. Select the “G34w-10.inf” file and click the Open button. Click the OK button.

15. In the new window, select Lenovo G34w-10 and click Next.

16. After the installation is complete, delete all downloaded files and close all

windows.

17. Restart the system. The system will automatically select the maximum refresh

rate and corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display

quality. Lenovo recommends using either 3440x1440 at a refresh rate of 144 Hz, or 640

x 480 at a refresh rate of 60 Hz.

Chapter 3 . 3-5

Chapter 3 . 3-6

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident,

misuse, abuse, improper installation, usage not in accordance with product specifications

and instructions, natural or personal disaster, or unauthorized alterations, repairs or

modifications.

The following are examples of misuse or abuse and not covered by warranty:

●Images burned on to the screen of a CRT monitor. Burned image is preventable by

utilizing a moving screen saver or power management.

●Physical damage to covers, bezel, base and cables.

●Scratches or punctures on monitor screens.

Getting further help

If you still can’t solve your problem, please contact the Customer Support Center. For

more information on contacting the Customer Support Center, please see Appendix A,

“Service and Support,” on page A-1.

Appendix A Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms.

Registering your optio n

accessories and content. Go to: http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled

to service at your location. A Lenovo technical support representative can help you determine the

best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until

90 days after the option has been withdrawn from marketing. After that time, the support is

cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for

a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial

number and manual, the exact wording of any error message, description of the problem, and the

hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at

your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for

Lenovo Support is always available at:

http://www.lenovo.com/support

Country or Region Telephone Number

China 400-990-8888

South Africa 800982393

Argentina 0800-222-0279, 541152357144

Australia 1300-557-073

Austria 800295730 (German)

Belgium 80076524 (French, Dutch)

Bolivia 800-101-897

Chapter A . A-1

Appendix B Notices

Lenovo may not offer the products, services, or features discussed in this document in all

countries. Consult your local Lenovo representative for information on the products and

services currently available in your area. Any reference to a Lenovo product, program, or

service is not intended to state or imply that only that Lenovo product, program, or

service may be used. Any functionally equivalent product, program, or service that does

not infringe any Lenovo intellectual property right may be used instead.

However, it is the user 's responsibility to evaluate and verify the operation of any other

product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter

described in this document. The furnishing of this document does not give you any

license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of

express or implied warranties in certain transactions, therefore,this statement may not

apply to you.

This information could include technical inaccuracies or typographical errors. Changes

are periodically made to the information herein; these changes will be incorporated in

new editions of the publication. Lenovo may make improvements and/or changes in the

product(s) and/or the program(s) described in this publication at any time without

notice.

The products described in this document are not intended for use in implantation or

other life support applications where malfunction may result in injury or death to

persons. The information contained in this document does not affect or change Lenovo

product specifications or warranties. Nothing in this document shall operate as an

express or implied license or indemnity under the intellectual property rights of Lenovo

or third parties. All information contained in this document was obtained in specific

environments and is presented as an illustration. The result obtained in other operating

environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes

appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience

only and do not in any manner serve as an endorsement of those Web sites. The materials

at those Web sites are not part of the materials for this Lenovo product, and use of those

Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment.

Therefore, the result obtained in other operating environments may vary significantly.

Some measurements may have been made on development-level systems and there is no

guarantee that these measurements will be the same on generally available systems.

Furthermore, some measurements may have been estimated through extrapolation.

Actual results may vary. Users of this document should verify the applicable data for

their specific environment.

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly

recycle their equipment when it is no longer needed. Lenovo offers a variety of programs

and services to assist equipment owners in recycling their IT products. For information

on recycling Lenovo products, go to:

http://www.lenovo.com/lenovo/environment/recycling

Chapter B . B-1

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor

that is the property of the company, you must do so in accordance with the Law for

Promotion of Effective Utilization of Resources. Computers and monitors are

categorized as industrial waste and should be properly disposed of by an industrial

waste disposal contractor certified by a local government. In accordance with the Law

for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its

PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused

computers and monitors. For details, visit the Lenovo Web site at

www.ibm.com/jp/pc/service/recycle/pcrecycle/.Pursuant to the Law for Promotion

of Effective Utilization of Resources, the collecting and recycling of home-used

computers and monitors by the manufacturer was begun in October 1, 2003. This

service is provided free of charge for home-used computers sold after October 1, 2003.

For details, visit the Lenovo Web site at:

www.ibm.com/jp/pc/service/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy

metals or other environmental sensitive substances. To properly dispose of disused

components, such as a printed circuit board or drive, use the methods described above for

collecting and recycling a disused computer or monitor.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of

companies.

Other company, product, or service names may be trademarks or service marks of others.

Chapter B . B-2

Chapter B . B-3

Power cords

Use only the power cords supplied by the product manufacture Do not use the ac power cord

for other devices.

Table of Contents

Lenovo G34w-10 User Manual

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