Product numbers
Safety information
- General Safety guidelines
Safety and Maintenance Guidelines
TCO Certified
Chapter 1. Getting Started
Chapter 2. Adjusting and Using the Monitor
Chapter 3. Reference Information
Appendix A. Service and Support
Appendix B. Notices

Lenovo L29w-30 User Manual

Displayed below is the user manual for L29w-30 by Lenovo which is a product in the Computer Monitors category. This manual has pages.

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Lenovo

L29w-30

User Guide

i © Copyright Lenovo 2021

Product numbers

F212902E0

66E5-GAC3-WW

66E5-GCC3-WW

First Edition (July 2021)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to

governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and

disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a

General Services Administration “GSA” contract, the use, reproduction, or disclosure is subject to restrictions set forth in Contract

No. GS-35F-05925.

Contents

Product numbers ...................................................................................................................................................... i

Safety information .................................................................................................................................................iii

General Safety guidelines ��iii

Safety and Maintenance Guidelines .....................................................................................................................iv

TCO Certified ..........................................................................................................................................................v

Chapter 1. Getting Started ..................................................................................................................................1-1

Shipping contents �� 1-1

Notice for use �� 1-2

Product overview ��1-2

Adjustment type ��1-2

Tilt �� 1-2

Swivel ��1-3

Height Adjustment ��1-3

Monitor controls��1-4

Cable lock slot��1-4

Setting up your monitor ��1-5

Connecting and turning on your monitor �� 1-5

Registering your option ��1-8

Chapter 2. Adjusting and Using the Monitor ....................................................................................................2-1

Comfort and accessibility ��2-1

Arranging your work area �� 2-1

Positioning your monitor ��2-1

Quick tips for healthy work habits �� 2-2

Accessibility information �� 2-2

Adjusting your monitor image ��2-3

Using direct access controls �� 2-3

Using On-Screen Display (OSD) controls �� 2-4

Selecting a supported display mode ��2-7

Understanding power management ��2-8

Power Manage ment Modes��2-8

Caring for your monitor ��2-9

Detaching the monitor base and stand ��2-9

Wall Mounting (Optional) ��2-9

Chapter 3. Reference Information .....................................................................................................................3-1

Monitor specifications ��3-1

Troubleshooting ��3-3

Manually installing the monitor driver ��3-5

Installing the monitor driver in Windows 7 ��3-5

Installing the monitor driver in Windows 10 ��3-6

Getting further help ��3-6

Service information ��3-7

Customer responsibilities �� 3-7

Appendix A. Service and Support .....................................................................................................................A-1

Registering your option ��A-1

Online technical support ��A-1

Telephone technical support��A-1

Appendix B. Notices ............................................................................................................................................B-1

Recycling information �� B-2

Trademarks �� B-2

Power cords and power adapters �� B-3

iii © Copyright Lenovo 2021

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to:

http://www�lenovo�com/safety

Before installing this product, read the Safety Information�

DANGER

To avoid shock hazard:

• Do not remove the covers�

• Do not operate this product unless the stand is attached�

• Do not connect or disconnect this product during an electrical storm�

• The power cord plug must be connected to a properly wired and grounded power outlet�

• Any equipment to which this product will be attached must also be connected to properly

wired and grounded power outlets�

• To isolate the monitor from the electrical supply, you must remove the plug from the power

outlet� The power outlet should be easily accessible�

To take special precautions to avoid the introduction of hazards when operating, installing,

servicing, transporting or storing equipment, the necessary instructions shall be made available�

To reduce the risk of electric shock, do not perform any servicing other than that contained in

the operating instructions unless you are qualified to do so�

Handling:

• If your monitor weighs more than 18 kg (39�68 lb), it is recommended that it be moved or

lifted by two people�

Safety and Maintenance Guidelines

Important Safety Information

The power cord is designed for use with your monitor. To use a different cord, use only a power source and

connection compatible with this monitor.

WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power

outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding

feature. The grounding plug is an important safety feature.

WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily

accessible to the operator and located as close to the equipment as possible. To disconnect power from the

equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.

CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer

and its peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power

strip with surge protection or uninterruptible power supply (UPS). Not all power strips provide surge

protection; the power strips must be specifically labelled as having this ability. Use a power strip whose

manufacturer offers a damage replacement policy, so you can replace your equipment if surge protection fails.

CAUTION: A certified power supply cord has to be used with this equipment. The relevant national installation

and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl

chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall

be used. An alternative flexible cord is synthetic rubber.

Safety Precautions

■Use only a power source and connection compatible with this monitor, as indicated on the label/back plate

of the monitor.

■Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the

electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the

rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

■Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug

firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

■Do not allow anything to rest on the power cord. Do not walk on the cord.

■While using VESA mount application, the AC Inlet must face to down side. Do not face any other position.

Maintenance Guidelines

To enhance the performance and extend the life of your monitor:

■Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating

properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider.

■Adjust only those controls that are described in the operating instructions.

■Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a

screen saver program and turning off the monitor when not in use.

■Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.

■Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.

Never push objects of any kind into cabinet slots or other openings.

■Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.

■Do not drop the monitor or place it on an unstable surface.

■When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting

scratched, defaced, or broken.

Cleaning the Monitor

The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow

these steps:

1. Turn off the computer and the monitor.

2. Unplug your monitor from the power outlet before cleaning.

CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.

These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean an LCD

screen.

3. Wipe the screen with a dry, soft, clean cloth. If the screen requires additional cleaning, use an antistatic screen

cleaner.

4. Dust the monitor housing. Use a damp cloth to clean the cabinet. If the cabinet requires additional cleaning, use a

clean cloth dampened with isopropyl alcohol.

5. Plug in the monitor.

6. Turn on the monitor and the computer.

v © Copyright Lenovo 2021

TCO Certified

A third-party certification according to ISO 14024

Toward sustainable IT products

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

1-1 Flat Panel Monitor User’s Guide

Chapter 1. Getting Started

This User’s Guide provides detailed operation instructions for the user� For quick instruction

overview, please see the Setup Poster for brief information�

Lenovo L29w-30 supports Lenovo Display Control Center - Artery�

Shipping contents

The product package should include the following items:

• Information Flyer

• Flat Panel Monitor

• Power Cord

• DP Cable (Optional)

• HDMI Cable

• Base

• Stand

Chapter 1� Getting started 1-2

Notice for use

To set up your monitor, please see the illustrations below�

Note: Do not touch the screen of the monitor� The screen is made of glass and can be damaged by

rough handling or excessive pressure�

1� Carefully lay the monitor on a flat surface�

2� Put the stand and base to the monitor�

Note: To connect VESA mounting accessories, refer to “Wall Mounting (Optional)” on page 2-9�

Product overview

In this section, we will describe how to adjust the position of the monitor; how to set user controls;

how to use the cable lock slot�

Adjustment type

Tilt

Please see the illustration below for an example of the tilt range�

-5

1-3 Flat Panel Monitor User’s Guide

Swivel

With the built-in base, you can tilt and rotate the monitor to get the best viewing angle�

3600

Height Adjustment

To adjust the height, the user needs to press or lift the monitor�

50mm

150 mm

Chapter 1� Getting started 1-4

Monitor controls

The keypad controls on the panel frame are accesses to various functions�

For information on how to utilize these keypad controls, please see “Adjusting your monitor image”

on page 2-3�

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower

position)�

1-5 Flat Panel Monitor User’s Guide

Setting up your monitor

This section provides information on how to set up your monitor�

Connecting and turning on your monitor

Note: Before performing this procedure, be sure to read “Safety information” on page iii�

1� Power off your computer and all attached devices, then unplug the computer power cord�

2� Connect the cables as shown below�

HDMI

3� Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the

computer�

HDMI

Note: Lenovo recommends that customers who require to use the HDMI input on their

monitors purchase the “Lenovo HDMI to HDMI Cable OB47070” website:

www�lenovo�com/support/monitoraccessories�

Chapter 1� Getting started 1-6

4� Connect one end of the DP cable to the DP input port of the monitor and the other end of the

DP cable to the computer�

Note: Lenovo recommends users who need to use the DP cable on their monitors to purchase the

“Lenovo DisplayPort to DisplayPort cable 0A36537” website:

www�lenovo�com/support/monitoraccessories�

5� Connect the audio cable of the sound box and the audio jack of the monitor to transmit audio

sources from DP and HDMI�

Note: The audio outputs in DP, HDMI modes�

Please be aware that excessive and/or extreme volume might damage your hearing ability�

1-7 Flat Panel Monitor User’s Guide

6� Plug the power cord into the monitor, and then plug the monitor power cord and computer cord

into a grounded power outlet�

Note: A certified power supply cord has to be used with this equipment� The relevant national

(regional) installation and/or equipment regulations shall be considered� The certified

power cord used should not be lighter than the ordinary PVC flexible cord specified by

IEC 60227 (marking H05VV-F 3G 0�75mm2 or H05VVH2-F2 3G 0�75mm2)� According to

IEC 60245 (marking H05RR-F 3G 0�75mm2), synthetic rubber cord should be used�

7� Power on the monitor and the computer�

Chapter 1� Getting started 1-8

8� When you install the monitor driver, download the driver that corresponds to your monitor

model from the Lenovo website https://pcsupport�lenovo�com/solutions/l29w_30� Refer to the

“Manually installing the monitor driver” on page 3-5 section to install the driver�

Registering your option

Thank you for purchasing this Lenovo™ product� Please take a few moments to register your

Product and provide us with information that will help Lenovo to better serve you in the future�

Your feedback is valuable to us in developing products and services, as well as in developing better

ways to communicate with you� Register your option on the following Website:

http://www�lenovo�com/register�

Lenovo will send you information and updates on your registered product unless you indicate on the

Web site questionnaire that you do not want to receive further information�

Chapter 2� Adjusting and Using your monitor 2-1

Chapter 2. Adjusting and Using the Monitor

This section will give you information on adjusting and using your monitor�

Comfort and accessibility

Good ergonomic design is important to get the most from your personal computer and to avoid

discomfort� Arrange your workplace and the equipment you use to suit your individual needs and the

kind of work that you perform� In addition, use healthy work habits to maximize your performance

and comfort while using your computer� For more detailed information on any of these topics, visit

the Healthy Computing Website at: http://www�lenovo�com/healthycomputing/�

Arranging your work area

Use a work surface of appropriate height and sufficient working area to allow you to work in comfort�

Organize your work area to match the way you use materials and equipment� Keep your work

area clean and clear for the materials that you typically use and place the items that you use most

frequently, such as the computer mouse or telephone, within the easiest reach�

Equipment layout and setup play a large role in your working posture� The following topics describe

how to optimize equipment setup to achieve and maintain good working posture�

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following

items:

• Viewing distance: Recommended viewing distance between the eye and the monitor screen is

1�5 x the diagonal of the screen� Solutions in meeting this required distance in cramped office

situations include pulling the desk away from the wall or divider to make room for the monitor,

using flat panel or compact displays to place the monitor in the desk corner, or placing the

keyboard in an adjustable drawer to create a deeper working surface�

1�5 times of screen diagonal

• Monitor height: Position the monitor so your head and neck are in a comfortable and neutral

(vertical, or upright) position� If your monitor does not have height adjustments, you might

have to place books or other sturdy objects under the base of the monitor to achieve the desired

height� A general guideline is to position the monitor such that the top of the screen is at or

slightly below your eye-height when you are comfortably seated� However, be sure to optimize

your monitor height so the line of site between your eyes and the center the monitor suits your

preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed

state�

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to

accommodate your preferred head and neck posture�

• General location: Position your monitor to avoid glare or reflections on the screen from

overhead lighting or nearby windows�

2-2 Flat Panel Monitor User’s Guide

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing�

• Use the monitor brightness, contrast controls (if equipped) to optimize the image on your screen

to meet your visual preferences�

• Keep your monitor screen clean so you can focus on the screen’s contents�

Any concentrated and sustained visual activity can be tiring for your eyes� Be sure to periodically

look away from your monitor screen and focus on a far object to allow your eye muscles to relax� If

you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice�

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain

comfortable and productive while you use your computer�

• Good posture starts with equipment setup: The layout of your work area and the setup of

your computer equipment have a large effect on your posture while using your computer� Be

sure to optimize the position and orientation of your equipment by following the tips outlined

in “Arranging your work area” on page 2-1 so you can maintain a comfortable and productive

posture� Also, be sure to use the adjustment capabilities of your computer components and

office furniture to best suit your preferences now and as your preferences change over time�

• Minor changes in posture can help avoid discomfort: The longer you sit and work with your

computer, the more important it is to observe your working posture� Avoid assuming any one

posture for an extended period of time� Periodically make minor modifications in your posture

to help deter any discomforts that might arise� Make use of any adjustments that your office

furniture or equipment provide to accommodate changes in posture�

• Regular short breaks help ensure healthy computing: Because computing work is mainly

static activity, short breaks during work are especially important� Periodically, stand up from

your work area, stretch, walk around or have a drink etc�, to take a short break from using your

computer� A short break from work gives your body a welcome change in posture and helps to

ensure you remain comfortable and productive while working�

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with

disabilities� With assistive technologies, users can access information in the way most appropriate

to their disability� Some of these technologies are already provided in your operating system; others

can be purchased through vendors or accessed at:

https://lenovo�ssbbartgroup�com/lenovo/request_vpat�php

Chapter 2� Adjusting and Using your monitor 2-3

Adjusting your monitor image

This section describes the control features to adjust your monitor images�

Using direct access controls

Direct access controls can be used when the On-Screen Display (OSD) is not displayed�

Icon Name Description

Switches the video input source�

Input Source Shift back to previous level when in OSD mode�

Press and hold for 10 seconds to enable or disable the

DDC-CI DDC-CI function�

Exit Exit and return to previous level�

Volume Increase or decrease the volume�

Press to move lighting-indicator on main menu up from

Increase/Up active item to last one�

Press to increase current values on adjustment bar�

Brightness Direct access to Brightness adjustment�

Press to move lighting-indicator on main menu down from

Decrease/Down active item to next one�

Press to decrease current values on adjustment bar�

To access OSD menu�

Menu Press to confirm selection�

Press and hold for 10 seconds will lock menu/un-lock menu�

Press to enter next level on main menu/sub menu status or

Enter enter previous level on adjustment bar�

2-4 Flat Panel Monitor User’s Guide

Using On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD�

Input Signal: HDMI

L29w-30 2560x1080

Brightness

Contrast

DCR

DisplayMode

Scaling Mode

OverDrive

To use the controls:

1� Press to open the main OSD menu�

2� Use or to move among the icons� Select an icon and press to access the selected

function� If there is a sub-menu, you can move between options using or , then press to

select that function� Use or to make adjustments then press to save�

3� Press to move backwards through the sub-menus and exit from the OSD�

4� Press and hold for 10 seconds to lock the OSD� This will prevent accidental adjustments to the

OSD� Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD�

5� Enables DDC/CI by default� Use OSD Exit Key, Press and hold for 10 seconds to

disable/enable DDC/CI function� A message “DDC/CI disable” is shown on the screen�

6� The ENERGY STAR option resets all user settings to default values so that the monitor can

meet the requirements of Energy Star�

Energy Star is an energy saving program for consumer electronics led by the U�S� government�

It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas

emissions� Energy Star logo is a symbol of energy conservation and environmental protection�

It improves the concept of energy efficiency of consumers and manufacturers, and effectively

guides the market�

The regulation of Energy Star improves energy efficiency and reduces air pollution by using

more energy-efficient equipment in homes, offices and factories� One way to achieve this goal

is to use management to reduce energy consumption when products are not in use�

The default settings for monitors conform to Energy Star certification� Any changes by users

for more features and functionalities may increase power consumption, which will exceed

the limitation of Energy Star’s standard� If the user changes the options related to energy

efficiency when using, such as brightness, color mode, etc�, select All Reset Factory or choose

the Energy Star option, the power consumption will be restored to the energy efficiency with

Energy Star standard�

For more information, please refer to (www�energystar�gov/products)� All products of Energy

Star will be posted online and can be accessed directly by governments, public institutions and

consumers�

Chapter 2� Adjusting and Using your monitor 2-5

Table 2-1. OSD functions

OSD Icon on

Main Menu Submenu Description Controls and

Adjustments

Basic image setting

Brightness Adjusts overall brightness

All input ports

Contrast Adjusts difference between light and dark areas

DCR Enable dynamic contrast ratio�

DisplayMode

• Standard

• Game

• Web

• Movie

• Picture

Scaling Mode

Selects type of scaled image�

• Full Screen: expand image to full screen�

• Original AR: same aspect ratio with input signal�

OverDrive

Respond time enhancement�

• Off

• Normal

• Extreme

Image color setting

Preset Mode

• Bluish

• Neutral

• Reddish

• sRGB All input ports

Custom

• Red

• Green

• Blue

Speaker setting

Volume To adjust the volume of speaker output�

All input ports

Mute • Off

• On

2-6 Flat Panel Monitor User’s Guide

Table 2-2. OSD functions

OSD Icon on

Main Menu Submenu Description Controls and

Adjustments

Input Source

HDMI HDMI input source HDMI input port

DP DP input source DP input port

Menu setting

Information

Shows Model name, Refresh, Firmware, Serial Number�

Note: This screen offers information only, and (does) not allow

for setting changes�

All input ports

Language

Changes languages of menu�

Note: The selected language only affects the language of the

OSD� It has no effect on any software running on the computer�

Menu Horizontal Adjusts menu location�

Changes the horizontal position of the OSD�

MenuVertical Adjusts menu location�

Changes the vertical position of the OSD�

Transparency To adjust the transparency of the screen image�

Button Repeat Rate

• Off

• Default

• Slow

DP Select

Select DP1�1 or 1�2

• DP1�1

• DP1�2

OSD Timeout To automatically turn off OSD after a preset period of time�

Reset All Settings

• Cancel

• Factory Reset

Reset monitor to the original settings�

Chapter 2� Adjusting and Using your monitor 2-7

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer� Therefore, refer to your

computer documentation on how to change display modes�

The image size, position and shape might be changed when the display mode changes� This is

normal and the image can be re-adjusted using automatic image setup and the image controls�

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel

technology is inherently flicker-free�

Note: If your system has previously been used with a CRT monitor and is currently configured

to a display mode outside the range of this monitor, you may need to reattach the CRT monitor

temporarily until you have re-configured the system; preferably to 2560 x 1080 at 90 Hz, which is

a common display mode�

The display modes shown below have been optimized at the factory�

Table 2-2. Factory set display modes

Address ability Refresh rate

720 x 400 70 Hz

640 x 480 60 Hz, 72 Hz, 75 Hz

800 x 600 60 Hz, 72 Hz, 75 Hz

1024 x 768 60 Hz, 70 Hz, 75 Hz

1280 x 1024 60 Hz, 75 Hz

1366 x 768 60 Hz

1440 x 900 60 Hz

1600 x 900 60 Hz

1680 x 1050 60 Hz

1920 x 1080 60 Hz

2560 x 1080 90 Hz

480p 60 Hz

576p 50 Hz

720p 50 Hz, 60 Hz

1080p 50 Hz, 60 Hz

2560 x 1080P 90 Hz

2-8 Flat Panel Monitor User’s Guide

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse

or keyboard for a user-definable period� There are several states as described in the table below�

For optimal performance, switch off your monitor at the end of each working day, or whenever you

expect to leave it unused for long periods during the day�

Table 2-3. Power indicator

State Power Indicator Screen Restoring Operation Compliance

On White Normal

Standby/Suspend Orange Blank

Press a key or move the

mouse

There may be a slight

delay before the image

reappears�

Note: Standby also occurs

if there is no image output

to the monitor�

ENERGY STAR

Off Off Blank

Press the power button

There may be a slight

delay before the image

reappears�

ENERGY STAR

Power Manage ment Modes

VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption

Normal operation Active Active Active White 45 W (maximum)*

36 W (typical)

Active-off mode Inactive Inactive Off Amber Less than 0�3 W

Switch off - - - Off Less than 0�3 W

Energy Star Power consumption

Pon 15W

ETEC 20 kWh

* Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance� Your product may

perform differently, depending on the software, components and peripherals you ordered and

shall have no obligation to update such information� Accordingly, the customer should not rely

upon this information in making decisions about electrical tolerances or otherwise� No warranty

as to accuracy or completeness is expressed or implied�

Chapter 2� Adjusting and Using your monitor 2-9

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor�

Do not:

• Apply water or liquid directly to your monitor�

• Use solvents or abrasives�

• Use flammable cleaning materials to clean your monitor or any other electrical equipment�

• Touch the screen area of your monitor with sharp or abrasive items� This type of contact may

cause permanent damage to your screen�

• Use any cleaner which contains an anti-static solution or similar additives� This may harm

the coating of the screen area�

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen�

• Remove grease or finger marks with a damp cloth and a little mild detergent�

Detaching the monitor base and stand

Step 1: Place the monitor on a soft and flat surface�

Step 2: Remove the screws from base before detaching base and stand from the monitor�

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit� To convert your LCD display from

a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord�

Step 2: Lay the LCD display face down on a towel or blanket�

Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”�

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit

(100 mm x 100 mm distance), VESA Mounting Screw M4 x 12 mm�

VESA hole

Step 5: Attach the LCD display to the wall, following the instructions in the wall-mounting kit�

For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 3 Reference information 3-1

Chapter 3. Reference Information

This section contains monitor specifications, instructions to manually install the monitor driver,

troubleshooting information, and service information�

Monitor specifications

Table 3-1� Monitor specifications for type-model L29w-30

Size

Depth 214�9 mm (8�46 inches)

Height 507�2 mm (19�97 inches)

Width 688�37 mm (27�1 inches)

Stand

Tilt Range: -5°~22°

Swivel Range: 360°

Height adjustment 150 mm

Image

Viewable image size 73�02 mm (29 inches)

Maximum height 672�768 mm (26�5inches)

Maximum width 283�824 mm (11�17 inches)

Pixel pitch 0�2628 mm × 0�2628 mm (0�010 inches)

AC/DC adapter

Model 100-240 V AC

Maximum 0�8 A

Power consumption

Note: Power consumption

figures are for the monitor

and the power supply

combined

Normal operation <45 W (max)

<36 W (Typical)

Standby/Suspend <0�3 W

Off <0�3 W

Video input (HDMI)

Interface HDMI

Input signal VESA TMDS (Panel Link™)

Horizontal addressability 2560 pixels (maximum)

Vertical addressability 1080 lines (maximum)

Clock frequency 290 MHz

Video input (DP)

Interface DP

Input signal VESA TMDS (Panel Link™)

Horizontal addressability 2560 pixels (maximum)

Vertical addressability 1080 lines (maximum)

Clock frequency 5�4 Gbps

3-2 Flat Panel Monitor User’s Guide

Table 3-1� Monitor specifications for type-model L29w-30

Communications VESA DDC CI

Supported Display Modes

Horizontal frequency 15 kHz - 110 kHz

Vertical frequency 48 Hz - 90 Hz

Native Resolution 2560 × 1080 @ 90 Hz

Temperature

Operating 0° to 40°C (32° to 104°F)

Storage -20° to 60°C (-4° to 140°F)

Shipping -20° to 60°C (-4° to 140°F)

Humidity

Operating 10% to 80% non-condensing

Storage 5% to 95% non-condensing

Shipping 5% to 95% non-condensing

Chapter 3 Reference information 3-3

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before

calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem�

Table 3-2� Troubleshooting

Problem Possible cause Suggested action Reference

The words “Out of

Range” are shown

on the screen, and

the power indicator

is flashing white�

The system is set to a

display mode which is

not supported by the

monitor�

If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range for

your new monitor�

If using a Windows system,

restart the system in safe

mode, then select a supported

display mode for your

computer�

If these options do not work,

contact the Support Center�

“Selecting a supported

display mode” on

page 2-7

The image quality

is unacceptable�

The video signal cable

is not connected with

the monitor or system

completely�

Be sure the signal cable

is firmly plugged into the

system and monitor�

“Connecting and

turning on your

monitor” on page 1-5

The color settings may

be incorrect�

Select another color setting

from the OSD menu�

“Adjusting your

monitor image” on

page 2-3

The automatic image

setup function was

not performed�

Perform automatic image

setup�

“Adjusting your

monitor image” on

page 2-3

The power

indicator is not

lit and there is no

image�

• The monitor’s

power switch is not

switched on�

• The power cord is

loose or disconnected�

• There is no power at

the outlet�

• Be sure the power cord is

connected properly�

• Be sure the outlet has

power�

• Power on the monitor�

• Try using another power

cord�

• Try using another electrical

outlet�

“Connecting and

turning on your

monitor” on page 1-5

Screen is blank and

power indicator is

amber�

The monitor is in

Standby/Suspend

mode�

• Press any key on the

keyboard or move the

mouse to restore operation�

• Check the Power Options

settings on your computer�

“Understanding power

management” on

page 2-8

3-4 Flat Panel Monitor User’s Guide

Table 3-2� Troubleshooting

Problem Possible cause Suggested action Reference

The power indicator

is amber, but there is

no image�

The video signal cable

is loose or disconnected

from the system or

monitor�

Be sure the video cable

is connected with the

system properly�

“Connecting and turning

on your monitor” on

page 1-5

The monitor brightness

and contrast are at the

lowest setting�

Adjust the brightness

and contrast setting

on the OSD menu�

“Adjusting your monitor

image” on page 2-3

One or more of

the pixels appear

discolored�

This is a characteristic of

the LCD technology and

is not an LCD defect�

If there are more than

five pixels missing,

contact the Support

Center�

“Appendix A� Service

and Support” on page A-1

• Lines or images are

blurred in the text�

• There are

horizontal or

vertical lines

in images�

• Image setup has not

been optimized�

• The “Display

Properties” settings of

your system have not

been optimized�

According to the

resolution of the

monitor itself,

adjust the resolution

setting of the system:

2560 × 1080 @ 90 Hz�

“Adjusting your monitor

image” on page 2-3

Perform automatic

image setup� If

automatic image setup

does not help, perform

manual image setup�

“Selecting a supported

display mode” on page 2-7

When working in the

native resolution, you

may find additional

improvements by

adjusting the Dots Per

Inch (DPI) setting on

your system�

See the Advanced

section of your system’s

display properties�

Chapter 3 Reference information 3-5

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft

Windows 10�

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1� Turn off the computer and all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 7

operating system�

4� From the Lenovo website https://pcsupport�lenovo�com/solutions/l29w_30, find the

corresponding monitor driver and download it to a PC to which this monitor is connected

(such as a desktop)�

5� Open the Display Properties window by clicking Start, Control Panel and Hardware and

Sound icon� and then clicking the Display icon�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button, browse and open the following

path:

X:\Monitor Drivers\Windows 7

(where X indicates “the folder in which the downloaded driver is located” (such as a desktop))�

14� Select the “l29w-30.inf” file and click the Open button� Click the OK button�

15� In the new window, select l29w-30, and click Next�

16� After the installation is completed, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and

corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality�

Lenovo recommends using either 2560 × 1080 at a refresh rate of 60 Hz, or 1920 × 1080 at a refresh

rate of 60 Hz�

3-6 Flat Panel Monitor User’s Guide

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1� Turn off the computer and all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 10

operating system�

4� From the Lenovo website https://pcsupport�lenovo�com/solutions/l29w_30, find the

corresponding monitor driver and download it to a PC to which this monitor is connected

(such as a desktop)�

5� On the Desktop, move the mouse to the bottom-right corner of the screen, choose Setting,

double click Control Panel, then double click the icon of Hardware and Sound, and then

click Display�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button and navigate to the directory that

you put your download drivers in�

14� Select the “l29w-30.inf” file and click the Open button� Click the OK button�

15� In the new window, select l29w-30, and click Next�

16� After the installation is completed, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and

navigate to the following directory corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality�

Lenovo recommends using either 2560 × 1080 at a refresh rate of 60 Hz, or 1920 × 1080 at a refresh

rate of 60 Hz�

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center� For more information

on contacting the Support Center, please see “Appendix A� Service and Support” on page A-1

Chapter 3 Reference information 3-7

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,

improper installation, usage not in accordance with product specifications and instructions, natural

or personal disaster, or unauthorized alterations, repairs or modifications�

The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor� Burned image is preventable by utilizing a

moving screen saver or power management�

• Physical damage to covers, bezel, base and cables�

• Scratches or punctures on monitor screens�

Appendix A Service and Support A-1

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product� Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms�

Registering your option

accessories and content� Go to:

http://www�lenovo�com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www�lenovo�com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period� In addition, if your option is installed in a Lenovo computer, you might be entitled

to service at your location� A Lenovo technical support representative can help you determine the

best alternative�

Telephone technical support

Installation and configuration support through the Customer Support Center will be available

until 90 days after the option has been withdrawn from marketing� After that time, the support is

cancelled, or made available for a fee, at Lenovo’s discretion� Additional support is also available

for a nominal fee�

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial number

and manual, the exact wording of any error message, description of the problem, and the hardware

and software configuration information for your system�

Your technical support representative might want to walk you through the problem while you are at

your computer during the call�

Telephone numbers are subject to change without notice� The most up-to-date telephone list for

Lenovo Support is always available at: http://www�lenovo�com/support/phone

Country or Region Telephone Number

Argentina 0800-666-0011

(Spanish, English)

Australia 1-800-041-267

(English)

Austria 0810-100-654 (For local rate)

(German)

Belgium Warranty service and support: 02-339-36-11

(Dutch, French)

Bolivia 0800-10-0189

(Spanish)

Appendix B Notices B-1

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries�

Consult your local Lenovo representative for information on the products and services currently

available in your area� Any reference to a Lenovo product, program, or service is not intended to

state or imply that only that Lenovo product, program, or service may be used� Any functionally

equivalent product, program, or service that does not infringe any Lenovo intellectual property

right may be used instead�

However, it is the user’s responsibility to evaluate and verify the operation of any other product,

program, or service�

Lenovo may have patents or pending patent applications covering subject matter described in this

document� The furnishing of this document does not give you any license to these patents� You can

send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,

EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE� Some jurisdictions do not allow disclaimer of express or implied

warranties in certain transactions, therefore, this statement may not apply to you�

This information could include technical inaccuracies or typographical errors� Changes are

periodically made to the information herein; these changes will be incorporated in new editions

of the publication� Lenovo may make improvements and/or changes in the product(s) and/or the

program(s) described in this publication at any time without notice�

The products described in this document are not intended for use in implantation or other life

support applications where malfunction may result in injury or death to persons� The information

contained in this document does not affect or change Lenovo product specifications or warranties�

Nothing in this document shall operate as an express or implied license or indemnity under the

intellectual property rights of Lenovo or third parties� All information contained in this document

was obtained in specific environments and is presented as an illustration� The result obtained in

other operating environments may vary�

Lenovo may use or distribute any of the information you supply in any way it believes appropriate

without incurring any obligation to you�

Any references in this publication to non-Lenovo Web sites are provided for convenience only and

do not in any manner serve as an endorsement of those Web sites� The materials at those Web sites

are not part of the materials for this Lenovo product, and use of those Web sites is at your own

risk�

Any performance data contained herein was determined in a controlled environment� Therefore,

the result obtained in other operating environments may vary significantly� Somemeasurements

may have been made on development-level systems and there is no guaranteethat these

measurements will be the same on generally available systems� Furthermore, somemeasurements

may have been estimated through extrapolation� Actual results may vary� Usersof this document

should verify the applicable data for their specific environment�

B-2 Flat Panel Monitor User’s Guide

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their

equipment when it is no longer needed� Lenovo offers a variety of programs and services to assist

equipment owners in recycling their IT products� For information on recycling Lenovo products,

go to:

http://www�lenovo�com/lenovo/environment/recycling

https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that isthe

property of the company, you must do so in accordance with the Law for Promotion of Effective

Utilization of Resources� Computers and monitors are categorized as industrial wasteand should

be properly disposed of by an industrial waste disposal contractor certified by alocal government�

In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan

provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and

recycling of disused computers and monitors� For details, visit the Lenovo Web site at

https://www�lenovo�com/jp/ja/services_warranty/recycle/personal/� Pursuant to the Law

for Promotion of Effective Utilization of Resources, the collecting and recycling of

home-usedcomputers and monitors by the manufacturer was begun on October 1, 2003�

This service is provided free of charge for home-used computers sold after October 1, 2003�

For details, visit the Lenovo Web site at

https://www�lenovo�com/jp/ja/services_warranty/recycle/personal/

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavymetals

or other environmental sensitive substances� To properly dispose of disused components, such as

a printed circuit board or drive, use the methods described above for collecting and recycling a

disused computer or monitor�

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies�

Other company, product, or service names may be trademarks or service marks of others�

Appendix B Notices B-3

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer�

Do not use the ac power cord for other devices�

Table of Contents

Lenovo L29w-30 User Manual

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